Podcast appearances and mentions of dave nicol

In this episode of the Veterinary Leadership Success Show, I'm tackling a topic that's going to shape the future of our profession, whether we're ready or not, I'm talking about AI.Now, I know what you're thinking. Another shiny tool, another thing to learn. But this one's different. Used right, AI can help you cut through the chaos, free up your time, and finally start making real progress on the stuff that actually matters, like culture, strategy, and leadership.From SOPs to job ads, marketing content to performance reviews, AI can help you get more done, faster. This episode is your straight-up guide to what's possible, what's working, and why leaders who ignore it are going to get left behind.If you're ready to get out of reactive mode and take back control, this one's for you.If you want to learn more about how AI can help you and your practice, watch my free webinar now.Episode Outline:00:00 – The divide: AI adopters vs the left-behind02:30 – Life inside a practice manager's brain04:00 – The stress of decision-making05:00 – How AI helps with hiring, HR, marketing07:00 – It's a toolkit, not the Terminator10:45 – Ten ways AI saves you hours every week13:00 – Real-world wins: coaching, content, strategy16:35 – Webinar details and final thoughtsEpisode LinksIf you want to learn more about how AI can help you and your practice, watch my free webinar now.Want more leadership tools in your corner? Follow me: @drdavenicolCheck out: Veterinary Leadership AcademyIf this episode hit home, leave a review on iTunes and share it with someone you think could do with some help. That's how we get better leadership into more practices, where it's desperately needed.Mentioned in this episode:Mentioned in this episode:Are you finding it impossible to carve out time for leadership tasks in your veterinary practice? Do you feel like you're always putting out fires instead of leading your team? You're not alone. Many practice owners face the challenge of balancing clinical work with the demands of leadership, often leaving little time to work on the business rather than just in it. The Veterinary Leadership Academy is here to help. Our program is designed specifically for busy practice owners like you. We teach you how to streamline your operations, delegate effectively, and make time for the leadership tasks that drive growth. With weekly group coaching sessions, you'll get practical advice on managing your time and staying on track. The course is online, accredited, and ready for your application. Visit drdavenicol.com/veterinary-leadership-academy to learn more. Stop letting time slip away and start leading your practice with intention. Visit drdavenicol.com/veterinary-leadership-academy today.

In this episode of the Veterinary Leadership Success Show, I'm circling back to a blog post that clearly hit a nerve—“Is Veterinary Mentorship the Greatest Casualty of Corporatization?”. The response was huge. You shared stories, frustrations, and a whole lot of heart. So today, I'm unpacking those comments, reflecting on what they really mean for our profession and exploring what we can do, practically, to turn the tide. If you care about the future of veterinary leadership (and I think you do), this one's worth your time.From the silent regret of practice sellers, to the operational time crunch faced by independents, to the shortsightedness of corporate leadership in sidelining seasoned vets, this episode is both a call to action and a glimmer of hope. Because while the system may be creaking, the appetite for change is real, and you might just be part of the solution.Episode Outline:[00:00] – A Bold Question: What Happened to Mentorship?[03:15] – What We're Losing Without Mentors[05:20] – The Gap Between Knowing and Doing[08:00] – Selling Up: Reflections from Former Practice Owners[10:30] – Corporatization: A Leadership Vacuum and Lost Wisdom[12:45] – Independents Aren't Immune: Time Poverty and Clinical Addiction[15:00] – Declining Clinical Skills and Public Trust[19:30] – Are Startups the Answer? A Nuanced Look at Hope and Hype[22:15] – Your Role in the Solution: Start Now or Wait 6 YearsEpisode LinksIs Veterinary Mentorship the Greatest Casualty of Corporatization? BlogFollow Dr. Dave Nicol for More Leadership Insights:Follow Dave: @drdavenicolExplore Veterinary Leadership Training: Veterinary Leadership AcademyEnjoyed this episode?Leave a review on iTunes and share it with your veterinary friends. Your voice helps others discover the show and join the leadership movement.Mentioned in this episode:Mentioned in this episode:Are you finding it impossible to carve out time for leadership tasks in your veterinary practice? Do you feel like you're always putting out fires instead of leading your team? You're not alone. Many practice owners face the challenge of balancing clinical work with the demands of leadership, often leaving little time to work on the business rather than just in it. The Veterinary Leadership Academy is here to help. Our program is designed specifically for busy practice owners like you. We teach you how to streamline your operations, delegate effectively, and make time for the leadership tasks that drive growth. With weekly group coaching sessions, you'll get practical advice on managing your time and staying on track. The course is online, accredited, and ready for your application. Visit drdavenicol.com/veterinary-leadership-academy to learn more. Stop letting time slip away and start leading your practice with intention. Visit drdavenicol.com/veterinary-leadership-academy today.

In this episode of the Veterinary Leadership Success Show, I'm joined by Mike Porteous – a Level 3 Triathlon Coach, British Triathlon mentor, and the founder of Zig Zag Alive. Mike's coaching journey spans over two decades, guiding athletes from wobbly first-timers to seasoned competitors with his unique approach to coaching and self-belief.But Mike's expertise doesn't stop at sports. He's also a Swim England instructor teaching children with disabilities through the charity Level Water, and he's written for the Outdoor Swimming Society, sharing his insights on preparing for big swims and other endurance challenges. Before diving into the world of Lycra and Ironman races, Mike was a social scientist with a PhD, an MBA, and a civil service career – a background that has deeply influenced his coaching philosophy.We explore the core principles of his method, 'Confidence-Centered Coaching,' and unpack how his diverse career journey informs his work with athletes today. From breaking the hamster wheel of habitual overwork to building sustainable, self-belief-driven progress, Mike shares powerful insights on how leaders in any field – including veterinary practice – can learn to coach with empathy, create space for growth, and drive genuine progress without burnout.If you've ever felt stuck in a cycle of constant hustle with little reflection, or if you want to learn how to inspire lasting change in your team, this episode is a must-listen. It was a huge pleasure to bring someone who coaches me into the limelight. I hope this shines some light on a keystone subject for all leaders.Episode Outline:[00:00] – Meet Mike Porteous: Coach & Founder of Zig Zag Alive.[03:15] – From Civil Service to Triathlon.[05:30] – What Is Confidence-Centered Coaching?[08:45] – Coaching vs. Telling (aka consulting).[12:00] – Creating Space for Growth.[15:20] – The Hamster Wheel of Leadership.[19:00] – Coaching in Action.[22:30] – Confidence Through Ownership.[26:45] – Swim Coaching for Children with Disabilities.[29:30] – Beyond Belief: Mike's Book.[33:00] – How Leaders Can Coach.[36:45] – Sustainable Success.[40:30] – Looking Forward.[44:00] – Wrapping Up.Episode Resources:Mike's Book: Beyond Belief: The Art of Confidence-Centered Coaching by Mike PorteousConnect with Mike Porteous on LinkedinZig Zag Alive's WebsiteBrene BrownThe Human Behind the Coach, Claire PatrickFollow Dr. Dave Nicol for More Leadership Insights:Follow Dave: @drdavenicolLearn more about Veterinary Leadership Training: Veterinary Leadership AcademyEnjoyed this episode?Leave a review on iTunes and share it with your veterinary colleagues!Mentioned in this episode:Mentioned in this episode:Is managing conflict and stress within your team becoming a daily struggle? Are strained relationships and unresolved tensions holding your veterinary practice back? For many practice owners, navigating the complexities of team dynamics can be overwhelming. Without the right skills, stress and conflict can quickly escalate,...

In this reflective episode of the Veterinary Leadership Success Show, I'm diving into one of the most important, yet often overlooked questions we face as veterinary leaders: Are we spending our precious time wisely?Sparked by a personal experience attending the funeral of a dear friend, I explore three deep reflections that emerged—how business can be a force for good, why who you spend your time with matters more than you think, and the sobering reminder that none of us are guaranteed endless tomorrows.If you've ever found yourself delaying important decisions, holding off on essential conversations, or postponing dreams for "someday," this episode offers a timely nudge to re-evaluate what really matters—and to take action now.Episode Outline: [00:00] – Reflections from a Life Well Lived[02:15] – Business as a Force for Good: Why It Matters[04:40] – Escaping the Zero-Sum Game Mindset in Veterinary Practice[05:55] – Why the People You Work With Matter More Than You Think[07:10] – Building Teams That Energize, Not Drain[08:00] – Do You Really Have Time? Facing Life's Big Question[09:00] – The Urgent Call to Act on What Truly MattersFollow Dr. Dave Nicol for More Leadership Insights:Follow Dave: @drdavenicolLearn more about Veterinary Leadership Training: Veterinary Leadership AcademyEnjoyed this episode?Leave a review on iTunes and share it with your veterinary colleagues!Mentioned in this episode:Mentioned in this episode:Are you finding it impossible to carve out time for leadership tasks in your veterinary practice? Do you feel like you're always putting out fires instead of leading your team? You're not alone. Many practice owners face the challenge of balancing clinical work with the demands of leadership, often leaving little time to work on the business rather than just in it. The Veterinary Leadership Academy is here to help. Our program is designed specifically for busy practice owners like you. We teach you how to streamline your operations, delegate effectively, and make time for the leadership tasks that drive growth. With weekly group coaching sessions, you'll get practical advice on managing your time and staying on track. The course is online, accredited, and ready for your application. Visit drdavenicol.com/veterinary-leadership-academy to learn more. Stop letting time slip away and start leading your practice with intention. Visit drdavenicol.com/veterinary-leadership-academy today.

In this episode of the Veterinary Leadership Success Show, I'm joined by Dr. Mark Reeve, second-generation practice owner of Tea Tree Gully Veterinary Hospital in South Australia. Mark's approach to team development is anything but traditional—and it's paying off in spades.What started as a frustration with stagnant nursing careers and dusty procedure manuals became a mission to revolutionize learning in his clinic. Inspired by the leadership playbook Turn the Ship Around by David Marquet, Mark and his team have built a powerful in-house certification program that's giving his nurses real direction, satisfaction, and career momentum.From ditching the 200-page ops manual to introducing 60+ micro-certifications tied directly to pay and performance, Mark shares exactly how his practice transformed learning into a dynamic, gamified system that's increasing retention, boosting skill levels, and creating a culture of repeatable excellence.If you want your team to love learning, feel empowered, and stick around for the long haul—this episode is a must-listen.Episode Outline: [00:00] – Skills as Procedures[01:00] – Meet Dr. Mark Reeve: Second-gen vet and practice owner in Adelaide[03:20] – From James Herriot Roots to Modern Leadership[04:30] – The Problem: No CPD, no progression, high nurse attrition[05:50] – Enter Turn the Ship Around: A Navy-inspired pivot to career pathways[07:10] – Turning a Dusty Procedure Manual into 60+ Micro-Certificates[08:45] – Monthly Recognition, Mentorship, and Real Accountability[10:00] – Retention, Repeatability, and Pay Tied to Progress[11:45] – A Fairer, More Transparent Career Path (No More Tenure Bias)[14:00] – Going Beyond Basic Roles: Consulting, Clinics, Anesthesia & More[17:00] – The Impact on Training ROI & Vet Skill Uptake[20:00] – Curriculum Creation on the Fly—And Why Alpha Testing Works[25:30] – Certificates Built by Nurses, for Nurses[27:00] – Why Mark Doesn't Worry About Recruitment Anymore[29:15] – Soft Skills, Client Care & Team Ownership[31:00] – Scaling Learning with ChatGPT & Automation (Future Vision)[34:30] – The Power of Procedural Thinking[36:30] – From Lip Service to Long-Term Success Plans[38:15] – “Everyone Comes Home”: How Mark Built an Alumni Culture[39:45] – Building a Pipeline from High School to Hospital LeadershipResources:Book Mentioned: Turn the Ship Around by David MarquetConnect with Dr. Mark Reeve:Tea Tree Gulley Veterinary Hospital: https://www.ttgvet.com.auDr. Mark Reeve on Linkedin: https://www.linkedin.com/in/mark-reeve-a3419068/ Follow Dr. Dave Nicol for More Leadership Insights:Follow Dave: @drdavenicolLearn more about Veterinary Leadership Training: Veterinary Leadership AcademyEnjoyed this episode?Leave a review on iTunes and share it with your veterinary colleagues!Mentioned in this episode:Mentioned in this episode:Are you finding it impossible to carve out time for leadership tasks in your veterinary practice? Do you feel like you're

In this episode of the Veterinary Leadership Success Show, I'm diving into one of the most common frustrations veterinary professionals face—difficult client interactions—and flipping the script.What if the problem isn't just the clients? What if the way we communicate, the assumptions we make, and the systems we put in place are actually feeding the fire?Drawing from a recent conversation at a veterinary congress, I explore the hidden costs of poor communication, the myths we tell ourselves about client behavior, and the powerful evidence that shows just how appreciated we really are by the public. If you've ever felt demoralized by one too many rude comments, this episode will reset your perspective and give you tools to build better client relationships.Whether you're a seasoned vet or new to practice, this episode will remind you why the way you connect with clients matters and what to do when it goes wrong.Episode Outline: [00:00] – "You're Only in It for the Money"[02:15] – Are Vets Really Overpaid? The Truth Behind the Money Myth[04:40] – Clients Trust You More Than You Think (Here's the Data)[07:10] – What Breaks Trust: Small Failures, Big Consequences[09:00] – They Won't Say Yes if They Don't Trust You[10:45] – Soft Skills Are Core Skills—Build Them Into Your PracticeFollow Dr. Dave Nicol for More Leadership Insights:Follow Dave: @drdavenicolLearn more about Veterinary Leadership Training: Veterinary Leadership AcademyEnjoyed this episode?Leave a review on iTunes and share it with your veterinary colleagues!Mentioned in this episode:Mentioned in this episode:Is managing conflict and stress within your team becoming a daily struggle? Are strained relationships and unresolved tensions holding your veterinary practice back? For many practice owners, navigating the complexities of team dynamics can be overwhelming. Without the right skills, stress and conflict can quickly escalate, affecting your practice's culture and performance. At the Veterinary Leadership Academy, we specialize in helping practice owners develop the skills to manage conflict and reduce stress. Our program will teach you effective communication strategies, how to handle difficult conversations, and ways to foster a positive, collaborative team environment. With weekly group coaching sessions, you'll receive ongoing support to address these challenges head-on. The course is fully online, accredited, and open for applications now. Visit drdavenicol.com/veterinary-leadership-academy to apply today. Don't let conflict and stress undermine your practice. Equip yourself with the tools to lead a harmonious, high-performing team. Visit drdavenicol.com/veterinary-leadership-academy now.

In this episode of the Veterinary Leadership Success Show, I'm joined by Rita Dingwall—practice manager, leadership advocate, and Chair of the Federation of Independent Veterinary Practices. With more than 30 years in the veterinary profession, Rita has seen it all—and she's here to share her wisdom.Together, we tackle a topic close to both our hearts: why every veterinary practice needs a capable practice manager, and what happens when you actually let them do the job you hired them to do. From team performance to supplier negotiations and culture-building, Rita reveals the value of empowered practice managers and the high cost of micromanagement.Whether you're thinking of hiring your first manager or just need a reminder of what they're capable of, this one's for you.Episode Outline: [00:00] – "Let Them Manage" – The Case for Trusting Your Practice Manager[01:30] – Meet Rita Dingwall: 30+ Years in Vetland and Still Learning[02:30] – Leadership Lessons for New Managers (and Surrogate Sons)[03:00] – Rita's First Role: “Just Come and Organize Us”[04:20] – When's the Right Time to Hire a Practice Manager?[05:30] – The Financial ROI of a Great Practice Manager[06:30] – The Low-Hanging Fruit: Where Practice Managers Add Immediate Value[07:30] – Team Clarity, Retention & Culture: Why This Role Is More Than Admin[08:15] – Operations, Marketing, HR… and That's Just the Start[09:10] – CPD, Mentoring & Mental Health – The Real Backbone of the Team[10:00] – What's the Magic Number? When You Can't Afford Not to Hire[10:30] – Practice Managers ≠ Administrators: Trust, Don't Micromanage[11:15] – Fix the Axle: Why Alignment Between Owners & Managers Is EverythingConnect with Rita Dingwall: https://www.linkedin.com/in/rita-dingwall-707979a/Learn more about the Federation of Independent Veterinary Practices: https://fivp.org.uk/Follow Dr. Dave Nicol for More Leadership Insights:Follow Dave: @drdavenicolLearn more about Veterinary Leadership Training: Veterinary Leadership AcademyEnjoyed this episode?Leave a review on iTunes and share it with your veterinary colleagues!Mentioned in this episode:Mentioned in this episode:Are you finding it impossible to carve out time for leadership tasks in your veterinary practice? Do you feel like you're always putting out fires instead of leading your team? You're not alone. Many practice owners face the challenge of balancing clinical work with the demands of leadership, often leaving little time to work on the business rather than just in it. The Veterinary Leadership Academy is here to help. Our program is designed specifically for busy practice owners like you. We teach you how to streamline your operations, delegate effectively, and make time for the leadership tasks that drive growth. With weekly group coaching sessions, you'll get practical advice on managing your time and staying on track. The course is online, accredited, and ready for your application. Visit drdavenicol.com/veterinary-leadership-academy to learn more. Stop letting time slip away and start leading your practice with intention. Visit drdavenicol.com/veterinary-leadership-academy today.

In this episode of the Veterinary Leadership Success Show, I'm joined by Debra Vey Voda-Hamilton, a litigator-turned-mediator specializing in veterinary medicine. Debra has dedicated her career to helping veterinary teams and pet owners navigate conflicts with compassion and clarity.Let's face it—difficult conversations are inevitable in veterinary practice. Whether it's handling an upset client, resolving team disagreements, or addressing medical missteps, knowing how to defuse emotional “bombs” before they explode is an essential leadership skill.In this episode, Debra shares her top strategies for handling high-stakes conversations, including the key phrases every veterinary professional should know to keep discussions constructive and to avoid escalation.Episode Outline:[00:00:00] –Why Conflict Resolution is a Must-Have Skill in Veterinary Medicine[00:03:00] – The #1 Mistake Vets Make When Handling Upset Clients[00:07:00] – Defusing the Bomb: The Art of Active Listening & De-escalation[00:12:30] – Managing Expectations: How Transparency Prevents Future Conflicts[00:18:45] – Top 5 Phrases Every Vet Should Use in Difficult Conversations[00:24:15] – "Get It Right, Don't Be Right" – The Mindset Shift That Changes Everything[00:28:30] – How to Train Your Team to Handle Conflict EffectivelyConnect with Debra Vey Voda-Hamilton:Visit Debra's Website: Hamilton Law & MediationListen to Debra's Podcast: Why Do Pets Matter?Follow Dr. Dave Nicol for More Leadership Insights:Follow Dave: @drdavenicolLearn more about Veterinary Leadership Training: https://www.drdavenicol.com/veterinary-leadership-academy Enjoyed this episode?Leave a review on iTunes and share it with your veterinary colleagues! Mentioned in this episode:Mentioned in this episode:Is managing conflict and stress within your team becoming a daily struggle? Are strained relationships and unresolved tensions holding your veterinary practice back? For many practice owners, navigating the complexities of team dynamics can be overwhelming. Without the right skills, stress and conflict can quickly escalate, affecting your practice's culture and performance. At the Veterinary Leadership Academy, we specialize in helping practice owners develop the skills to manage conflict and reduce stress. Our program will teach you effective communication strategies, how to handle difficult conversations, and ways to foster a positive, collaborative team environment. With weekly group coaching sessions, you'll receive ongoing support to address these challenges head-on. The course is fully online, accredited, and open for applications now. Visit drdavenicol.com/veterinary-leadership-academy to apply today. Don't let conflict and stress undermine your practice. Equip yourself with the tools to lead a harmonious, high-performing team. Visit drdavenicol.com/veterinary-leadership-academy now.

In this episode of the Veterinary Leadership Success Show, Dr. Dave Nicol is joined once again by leadership expert Dr. Peter Weinstein to dive into their top three must-read leadership books for veterinary professionals.Great leadership isn't just about managing people—it's about inspiring teams, making smart decisions, and building a sustainable, thriving practice. But with so many books on leadership out there, which ones actually make a difference? In this episode, Dave and Peter break down their current favorite reads and explain how these books can transform the way you lead your team and run your practice.Episode Outline:[00:00:00] – Introduction: The Leadership Book Challenge[00:01:18] – Why Leadership is a Team Sport (Lessons from John Wooden)[00:03:37] – Conscious Business – The Book That Changed Dave's Leadership Approach[00:05:07] – How to Win Friends & Influence People – A Timeless Classic[00:06:16] – Turn the Ship Around! – How to Lead When Everything Feels Broken[00:08:22] – Trust & Inspire – The Future of Leadership[00:10:27] – Blue Ocean Strategy – Strategic Thinking for Veterinary Leaders[00:12:32] – The Must-Read Leadership Book for Every Veterinary Practice OwnerConnect with Dr. Peter Weinstein:LinkedIn: Dr. Peter WeinsteinVeterinary Ownership Advocates: https://www.veterinaryownershipadvocates.com/ Follow Dr. Dave Nicol for More Leadership Insights:Instagram: @drdavenicolWebsite: drdavenicol.com

In this episode of the Veterinary Leadership Success Show, we're diving into a critical question: how engaged is your team, really?We all want a workplace where people love coming to work, feel valued, and go the extra mile—not because they have to, but because they want to. But how do you actually measure and improve employee engagement in veterinary practice?Join me as I break down what employee engagement is (and how it's different from employee experience), why it matters more than ever, and how you can quantify and improve engagement using practical tools like Employee Net Promoter Score (eNPS) and Gallup's 12 Questions.If you're ready to boost morale, reduce turnover, and build a team that thrives, this episode is for you.We're launching the Veterinary Employee Engagement Baseline Study, where you can get your team's eNPS score and benchmark it against practices worldwide. Find out more at drdavenicol.com/get-your-enpsListen now and start building a culture where your team wants to stay, grow, and succeed.Episode Outline:00:00:00 - Introduction: Why Employee Engagement Matters00:01:00 - Defining Employee Engagement vs. Employee Experience00:02:10 - How Engagement Impacts Productivity, Profitability & Well-being00:04:20 - The Seven Key Metrics for Measuring Engagement00:09:04 - How to Use Employee Net Promoter Score (eNPS)00:12:53 - Gallup's 12 Questions: A Proven Engagement Framework00:16:30 - Turning Insights Into Action: What to Do Next00:21:30 - Join the Veterinary Employee Engagement Baseline Study00:23:10 - Conclusion, Join the Movement Follow Dr. Dave Nicol:Stay connected for more insights on leadership, culture, and team success in veterinary practice.Instagram & Facebook: @drdavenicolWebsite & Resources: drdavenicol.comGot a great story about transforming team engagement in your practice? I'd love to hear it! Reach out via social media or my website.

In this episode of the Veterinary Leadership Success Show, Dr. Dave Nicol is joined once again by leadership expert Dr. Peter Weinstein for a rapid-fire challenge: sharing 10 essential leadership lessons in just 10 minutes.Veterinary leadership is more important than ever, but what are the key traits that separate great leaders from the rest? In this episode, Dr. Weinstein delivers a concise, no-nonsense breakdown of the fundamental principles that every veterinary leader should embrace.Dr. Weinstein shares his insights on:Why great leaders create other leaders (not just followers)The power of listening and asking great questionsWhy vision matters more than micromanagementHow leaders build strong, collaborative teamsThe importance of keeping your eyes on the future, not the past

In this episode of the Veterinary Leadership Success Show, Dr. Dave Nicol sits down with Dr. Peter Weinstein to tackle a critical issue in veterinary practice: leadership (or the lack of it).Veterinary medicine faces significant challenges, from staff retention and burnout to profitability and practice sustainability. But is the real issue a shortage of veterinarians, or is it a lack of effective leadership?Dr. Weinstein shares his insights on:Why many veterinary practices struggle with both the quality and quantity of leadershipThe difference between management and leadership—and why most practices are stuck in the formerHow having a vision, mission, and strong values separates thriving practices from those merely survivingThe real reason behind staff shortages and why retention should be the focus over recruitmentThe biggest leadership investments that practice owners should make in the next five years

In this episode, Dr Dave Nicol joins Julian and Mike to share his journey from veterinary practice owner to author and mentor for aspiring vets. Together, they explore the complexities of leadership within veterinary medicine, the vital role of mentorship, and Dr Nicol's innovative approach to enhancing both emotional and practical support for new graduates. The conversation also touches on his passion for triathlons, the importance of rest and recovery, and key considerations in end-of-life care for pets. With a mix of personal stories, professional insights, and Dr Nicol's forward-thinking ideas, this episode offers valuable advice on making veterinary practice more sustainable and fulfilling. Tune in for an inspiring discussion that blends experience, empathy, and expertise. ★ Support this podcast on Patreon ★

Is your team pulling in the same direction, or are you stuck in a tug-of-war?In this episode of the Veterinary Leadership Success Show, we're tackling one of the biggest challenges in veterinary practices: team alignment. Without a clear vision and shared goals, individual agendas can clash, leaving your practice inefficient and frustrated.Discover why a strong, actionable vision is the key to defining who you are, setting clear objectives, and creating accountability that unifies your team. When alignment clicks, it transforms your practice into a place where everyone feels engaged, motivated, and proud to contribute.Ready to stop the tug-of-war and start pulling together? Listen now.Episode Outline:00:00:00 - Introduction to Team Alignment00:00:12 - The Importance of Alignment in Veterinary Practices00:01:20 - The Tug of War Analogy00:02:57 - The Role of Vision in Team Alignment00:04:01 - Crafting an Effective Vision00:05:27 - The Power of Purpose and Values00:07:44 - Creating Clarity Around Objectives00:09:08 - The Leader's Role in Alignment00:10:33 - Challenges of Leadership and Alignment00:11:20 - Conclusion and Call to Action00:12:06 - Outro and ResourcesFollow Dr. Dave Nicol:Stay connected with Dr. Dave Nicol on Instagram and Facebook for more insights on veterinary leadership. Visit drdavenicol.com for additional resources.Mentioned in this episode:Mentioned in this episode:Are you finding it impossible to carve out time for leadership tasks in your veterinary practice? Do you feel like you're always putting out fires instead of leading your team? You're not alone. Many practice owners face the challenge of balancing clinical work with the demands of leadership, often leaving little time to work on the business rather than just in it. The Veterinary Leadership Academy is here to help. Our program is designed specifically for busy practice owners like you. We teach you how to streamline your operations, delegate effectively, and make time for the leadership tasks that drive growth. With weekly group coaching sessions, you'll get practical advice on managing your time and staying on track. The course is online, accredited, and ready for your application. Visit drdavenicol.com/veterinary-leadership-academy to learn more. Stop letting time slip away and start leading your practice with intention. Visit drdavenicol.com/veterinary-leadership-academy today.

Thinking of opening your own practice? Don't let fear hold you back.Many people considering starting their own practice let fear hold them back. But with the right people, the right vision and the right preparation, you can make magic happen.In this episode of the Veterinary Leadership Success Show, I'm taking you back to where it all began — the doubts, fears, and leaps of faith that led to owning my first veterinary practice. I'm talking about the hurdles that almost stopped me in my tracks and how seeking the right mentors helped me navigate unfamiliar territory and go after my true calling.We'll explore the fears that hold so many of us back and why mentors are crucial in your journey.So, are you ready to face those fears and start building the future you want? Listen now.Episode Outline:[00:01:14] First experiences in practice ownership.[00:04:34] Coaching for business success.[00:08:06] Finding mentors for growth.[00:11:18] Finding a coach.Follow Dr. Dave Nicol:Stay connected with Dr. Dave Nicol on Instagram and Facebook for more insights on veterinary leadership. Visit drdavenicol.com for additional resources.Mentioned in this episode:Mentioned in this episode:Are you finding it impossible to carve out time for leadership tasks in your veterinary practice? Do you feel like you're always putting out fires instead of leading your team? You're not alone. Many practice owners face the challenge of balancing clinical work with the demands of leadership, often leaving little time to work on the business rather than just in it. The Veterinary Leadership Academy is here to help. Our program is designed specifically for busy practice owners like you. We teach you how to streamline your operations, delegate effectively, and make time for the leadership tasks that drive growth. With weekly group coaching sessions, you'll get practical advice on managing your time and staying on track. The course is online, accredited, and ready for your application. Visit drdavenicol.com/veterinary-leadership-academy to learn more. Stop letting time slip away and start leading your practice with intention. Visit drdavenicol.com/veterinary-leadership-academy today.Mentioned in this episode:Is managing conflict and stress within your team becoming a daily struggle? Are strained relationships and unresolved tensions holding your veterinary practice back? For many practice owners, navigating the complexities of team dynamics can be overwhelming. Without the right skills, stress and conflict can quickly escalate, affecting your practice's culture and performance. At the Veterinary Leadership Academy, we specialize in helping practice owners develop the skills to manage conflict and reduce stress. Our program will teach you effective communication strategies, how to handle difficult conversations, and ways to foster a positive, collaborative team environment. With weekly group coaching sessions, you'll receive ongoing support to address these challenges head-on. The course is fully online, accredited, and open for applications now. Visit drdavenicol.com/veterinary-leadership-academy to apply today. Don't let conflict and stress undermine your practice. Equip yourself with the tools to lead a harmonious, high-performing team. Visit drdavenicol.com/veterinary-leadership-academy now.

In this episode of the Veterinary Leadership Success Show, we're shaking things up with a fresh format, bringing you real-life insights straight from the front lines. You'll hear from veterinary leaders navigating their own leadership journeys, sharing the raw, unfiltered stories of their wins, challenges, and ‘aha' moments.Today, I'm joined by Dr. Casandra Fowler from Harmony Animal Hospital, who has been part of the Veterinary Leadership Academy for quite some time. Casandra's got a remarkable story about transforming her practice from a place bogged down with team toxicity to one of genuine harmony. She and her practice manager, Denise Meredith, open up about the rocky road they travelled to build a tight-knit and effective team.Harmony Animal Hospital opened in September of 2019 as the first Fear Free Certified veterinary clinic in Northern Virginia. Dr. Casandra Fowler collected a team of 4 dedicated support staff to help her realize the dream of opening her own veterinary practice. The team set out to create a loving and supportive environment, dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service.Dr. Fowler's clinic has seen tremendous growth, thanks to strong leadership and a dedicated team. But there was a time when the day-to-day grind of handling staff drama and low-value tasks kept Dr. Fowler from focusing on what really mattered. The practice was doing well on paper, but she was overwhelmed and trapped in constant staff drama. Toxicity within the team sapped her passion for creating the thriving, fear-free practice she had always envisioned. Yet, with hard work and determination, she turned things around, leading to an incredible 250% growth in revenue and a healthy culture, free of fear.This is an episode you'll want to tune in for. Grab your pen, your notepad, and let's dive in.And if you're looking for a little guidance on your leadership journey, check out my Veterinary Leadership Academy. We're all about giving you the skills and tools to build a thriving, sustainable practice culture—freeing up your time and letting you focus on what truly matters for you and your team.Episode Outline:[00:02:20] Overcoming team toxicity and building a positive culture.[00:06:36] The startup journey and finding the right team dynamics.[00:08:20] Hiring for values, not just skills, and finding the right fit.[00:12:45] Making courageous staffing decisions.[00:17:24] Aligning role fit with practice values.[00:21:15] Embracing eco-friendly practices and community involvement.[00:23:23] Tips for hiring the right people and sustaining a positive work environment.Connect with Harmony Animal Hospital:Visit Harmony Animal Hospital to learn more about their services and values.Veterinary Leadership Academy:Visit The Veterinary Leadership Academy to learn more about becoming the leader your team deserves.Follow Dr. Dave Nicol:Stay connected with Dr. Dave Nicol on Instagram and Facebook for more insights on veterinary...

Send us a textTom Seeko, cofounder of Florida Veterinary Advisors, speaks with Dr. Dave Nicol about his childhood into veterinary medicine, when he chose to start a practice, and what he is doing today to change the lives of veterinary practices across the world. Insta - @drdavenicolLinkedIn - https://www.linkedin.com/in/drdavenicol/Facebook - https://www.facebook.com/DrDaveNicolYoutube - https://www.youtube.com/@drdavenicol8220Website - www.drdavenicol.comPodcast (Veterinary Leadership Success Show) - https://www.drdavenicol.com/vls-podcastTake our quick quiz to see how protected you are https://flveterinaryadvisors.com/protected-assessment/Find our book "Unleashed: The Financial Clarity Every Veterinarian Needs" at https://lnkd.in/ehqujdf8-----Extra resources galore!Listen to more episodes: https://flveterinaryadvisors.com/smarter-vet-financial-podcast/Watch the no cost 5 part video course to review your finances and see where you could be doing better in your finances.5 Foundational Steps to Financial Balance Video Course-http://series.flvetadvisors.com/Find out what you could be overlooking within your practice by taking our brief assessmentTest My Personal Financial IQ-https://flveterinaryadvisors.com/personal-test/Sign up for a complimentary phone call to talk about how to get better use of all the cash inside your practice.Schedule a time-https://flveterinaryadvisors.com/contact-usCheck out our social media channelsFacebook-https://facebook.com/flvetadvisorsLinkedIn-https://linkedin.com/company/flvetadvisorsYouTube-https://www.youtube.com/channel/UCAK-PzGDIch3vzKiAjWVrQQ

In this 100th episode of the Veterinary Leadership Success Show, we dive into a common yet critical question for veterinary leaders: should you promote from within your team or hire externally for a new role? This decision can significantly impact your practice's culture, efficiency, and overall success. I'll share my insights on evaluating your practice's current state, the team dynamics, and the pros and cons of both approaches. Whether you're dealing with a vacancy or planning for future growth, this episode will equip you with the knowledge to make informed and strategic hiring decisions.Throughout the episode, we'll explore various scenarios and considerations that can help you decide the best course of action. We'll discuss the importance of context—such as the size and state of your practice and the experience level of your team—and how these factors influence whether promoting from within or hiring externally is more beneficial. Additionally, I'll share some personal experiences and highlight the challenges and opportunities each approach presents.Making the right choice between promoting from within and hiring externally requires careful consideration of multiple factors. By understanding the needs of your practice and team, you can create a supportive and effective environment that promotes growth and success. Tune in for practical advice and actionable strategies to navigate this critical aspect of veterinary leadership.Remember, the goal is to build a team that's not just capable, but also aligned with your practice's culture and values. Whether you decide to nurture talent from within or bring in fresh perspectives, what's most important is that you support your team every step of the way. After all, a well-supported team is the cornerstone of a thriving practice. So, take the time to weigh your options, and you'll make the right choice for your team and your practice. Episode Outline:[00:00] Introduction[00:30] The Dilemma: Promote from Within or Hire Externally?[01:18] Evaluating Your Practice's Current State[02:40] Assessing Team Dynamics and Capabilities[05:00] The Benefits of Promoting from Within[07:15] The Challenges of Internal Promotions[09:50] When to Consider Hiring Externally[12:30] The Risks and Rewards of External Hires[15:00] Practical Tips for Making the Right Decision[17:00] Conclusion and Key TakeawaysConnect with Dave:Follow Dave Nicol on social media: Instagram, Twitter, FacebookVisit drdavenicol.com for more insights and resources.Mentioned in this episode:Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown. If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The...

Episode DescriptionIn this episode of the Veterinary Leadership Success Show, Dr. Dave Nicol dives into one of the most pressing questions faced by veterinary leaders: "How on earth do you find an extra half an hour every week to do a one-on-one meeting with every team member and not go mad?" After his 25 years of running and coaching veterinary practices to success, Dr. Dave understands the struggle of balancing clinical duties with leadership responsibilities and offers his insights on why these meetings are crucial for performance management. Dr. Dave emphasizes that meetings, when done right, are far from useless; they are essential for ensuring that your team is aligned, motivated, and performing at their best. He goes on to break down the different types of performance meetings that every practice should implement, including annual planning meetings, quarterly reviews, and weekly BAAM (Bonding, Accomplishments, Actions, Mentoring) meetings. He shares practical strategies for managing these sessions without overwhelming you or your team. By keeping team sizes manageable and delegating non-leadership tasks, Dr. Dave explains how you can create a more structured and supportive environment for your staff. He uses real-life examples to illustrate how these practices lead to happier, more productive teams.Dr. Dave reiterates the importance of prioritizing these one-on-one check-ins. He reminds us that effective performance management isn't just about adding more meetings to your schedule; it's about making smart use of your time to invest in your team's growth and well-being. As Dr. Dave puts it, "The key to a smooth-running practice is not just hard work but also smart work." Tune in to learn how to implement these changes in your practice and start seeing the positive ripple effects on your team's morale and productivity today.Episode Outline[00:00] Introduction[00:47] Listener Question[02:10] The Importance of Performance Management[03:24] Types of Performance Meetings[06:06] Managing Team Size and Responsibilities[09:22] The Ripple Effect of Poor Management[12:15] Practical Tips for Implementing One-on-One Meetings[14:00] ConclusionConnect with Dave:Follow Dave Nicol on social media: Instagram, Twitter, FacebookVisit drdavenicol.com for more insights and resources.Mentioned in this episode:Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown. If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.

Episode DescriptionIn this episode of the Veterinary Leadership Success Show, Dr. Dave Nicol is joined by co-founder, financial advisor, and podcast host, Tom Seeko from Florida Veterinary Advisors. They discuss the importance of bringing on people whose personalities mesh with your business culture to set yourself up for success. Tom Seeko, shares insights as an official business financial guide and qualified financial advisor. Tune in for practical tips on leadership in the veterinary profession and creating a workplace where both people and pets can thrive.Aligning benefits with the values and principles of the business not only helps in recruiting and retaining talent but also contributes to a positive work culture and environment. It fosters a sense of belonging and commitment among employees, ultimately leading to a more successful and thriving practice.To enhance employee engagement and satisfaction, it is important to involve employees in the process of co-creating solutions. By actively engaging employees in decision-making processes and problem-solving activities, the practice can empower employees to take ownership of their work and contribute to the overall success of the practice. This collaborative approach fosters a sense of ownership and accountability among employees, leading to increased job satisfaction and retention.In conclusion, a well-designed retention program that focuses on substantial rewards, cost recovery, creating a culture of care and value, involving employees in co-creating solutions, and active communication can significantly contribute to employee retention, job satisfaction, and overall practice success in the veterinary industry.Episode Outline[00:02:36] Being a business owner.[00:05:35] Taking on good debt.[00:07:48] Financial implications of business ownership.[00:11:29] Common cash crunches for business owners.[00:15:11] The three Rs in business.[00:17:38] Rewards and recognition in business.[00:21:29] Retention strategies and 409A rule.[00:23:18] Retaining Key Personnel in Business.[00:27:46] Sign-on bonuses and retention.[00:32:26] The battle for talent.[00:33:49] Co-creating for employee engagement.[00:35:41] Owning your position in work.[00:38:48] Networking in veterinary medicine.Episode LinksConnect with Tom Seeko on LinkedIn: https://www.linkedin.com/in/tomseeko/Mentioned in this episode:Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown. If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.

Joining Anthony for this episode of VETchat by The Webinar Vet is Dave Nicol, CEO & Founder of VetX International, Author of 'The Yellow Pages Are Dead' & "So You're A Vet...Now What?", and host of the Blunt Dissections Podcast. In this episode, Anthony and Dave discuss Dave's journey from a vet to a consultant and trainer, his work in the UK, and their shared interest in technology. Dave shares his experiences working in Southeast London, moving to Australia, writing a book on social media for vets, and eventually returning to the UK to start his own practice. He talks about the challenges of owning a practice, the importance of learning, and the struggles in the veterinary profession. The conversation highlights the need for support, peer networks, and managing stress. They also discuss imposter syndrome and the value of mentors. Dave emphasises the vocational nature of veterinary medicine, the importance of skill development, and managing stress. They explore coping mechanisms and the importance of lifelong learning and reflection. Find more from Dave here

The podcast episode featuring Dr. Dave Nicol, a renowned veterinarian, delves into various aspects of veterinary medicine, from clinical practice to the business side of running a veterinary clinic. Dr. Nicol shares insights on improving client communication, enhancing patient care, and navigating the challenges of the veterinary profession. Listeners gain valuable tips on building successful veterinary practices while prioritizing the well-being of animals and their human companions.

Episode DescriptionIn this week's Veterinary Leadership Success Show, host Dr. Dave Nicol is joined by Dr. Peter Weinstein. They discuss crucial aspects of efficient processes and productivity within veterinary practice, the importance of both visionary and performance-based leadership, and the goal of creating a workplace where both people and pets can prosper. Dr. Peter Weinstein offers critical insights on optimizing practice efficiency, allowing veterinarians to focus on their primary functions and enhancing overall productivity and effectiveness.Efficient use of physical space is crucial in veterinary practices to enhance productivity and service quality. Dr. Peter Weinstein highlights the importance of configuring spaces to maximize utility without unnecessary expansion. He suggests increasing the number of exam rooms, which should be actively managed by both veterinarians and trained technicians. This strategy not only boosts the number of patients seen but also effectively leverages the skills of the entire team.Eliminating redundancy in processes is critical for improving efficiency and effectiveness. Dr. Weinstein advocates for standardized processes or "recipes" for routine tasks to ensure consistency and reduce errors. For example, checklists for surgical setups or anesthetic procedures can prevent omissions and enhance safety. He also suggests cross-training staff to handle different roles, increasing staffing flexibility and helping prevent burnout by varying tasks and responsibilities.Implementing these strategies leads to a more streamlined operation where veterinarians can maximize their productivity in critical and revenue-generating activities. When staff are trained and deployed effectively, the practice can handle a higher volume of cases without compromising quality of care, ultimately leading to increased profitability and client satisfaction.Episode Outline[00:03:12] The E-Myth Veterinarian book.[00:06:02] Efficiency and productivity in business.[00:08:26] Specialty veterinary clinics.[00:11:55] Utilizing technicians in exam rooms.[00:16:27] Understanding profit in veterinary practices.[00:19:32] Online vs. In-House Pharmacy Margins.[00:24:02] Online pharmacy integration.[00:26:40] Effective veterinary training programs.[00:31:52] Veterinary technician concurrent training.[00:34:52] Process improvement in veterinary clinics.[00:38:33] Productivity and efficiency discussion.[00:41:09] Leveraging technology in wellness exams.[00:45:12] Reducing workplace stress.[00:48:24] Audiophile book recommendation.Episode LinksConnect with Dr. Peter Weinstein on LinkedIn: https://www.linkedin.com/in/pawdr/Mentioned in this episode:Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown. If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.

Due to some personal circumastances we will repeat a golden oldie (the podcast not our amazing guest) from the first year of our podcasts. This podcast with Dr. Dave Nicol delves into the challenges and joys of veterinary practice. Nicol discusses topics ranging from patient care to practice management, offering insights and practical advice for fellow veterinarians. He shares anecdotes from his own experiences and engages in discussions about the evolving landscape of veterinary medicine. Listeners gain valuable perspectives on navigating the complexities of the profession while maintaining a focus on compassionate care for animals.

Episode DescriptionIn this episode of the Veterinary Leadership Success Podcast, Dr. Dave Nicol is joined by mentor and friend, Nancy Slessenger, discussing the importance of identifying triggers and creating a plan to manage them effectively. The conversation touches on leadership in veterinary practices and includes valuable insights and practical tips on leadership in the veterinary profession.Nancy suggests rehearsing trigger scenarios and practicing how to respond calmly and collectedly. By visualizing potential trigger situations and planning appropriate responses, individuals can avoid impulsive reactions in the heat of the moment. This preparation allows for a more thoughtful and measured approach when faced with triggering events.Self-awareness and seeking feedback from trusted individuals are crucial components in improving emotional intelligence. The episode highlighted the importance of being aware of one's triggers and making a plan to deal with them before they escalate. By identifying what annoys you and seeking feedback from trusted individuals, you can gain valuable insights into your emotional responses and behaviors.Handling explosive behavior in the workplace requires self-awareness, emotional intelligence, and a proactive approach to address underlying issues and prevent future incidents. By following the strategies discussed in the podcast episode, individuals can effectively manage their emotions, improve communication, and cultivate a positive and productive work environment.Episode Outline[00:02:23] High IQ and leadership behaviors.[00:05:06] Managing anger and communication[00:07:24] Destructive consequences of echo chambers.[00:13:54] Discovering the value of communication.[00:16:11] Emotional intelligence and feedback.[00:19:07] Rehearsing trigger situations.[00:24:40] Dealing with difficult conversations.[00:26:02] Managing up in the workplace.Mentioned in this episode:Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.To learn more, listen to a free training webinar, or apply – visit

Episode DescriptionIn this week's Veterinary Leadership Success Show, host Dr. Dave Nicol is joined by Dr. Matt Spiegle. Following a varied career path so far, Dr. Matt has taken the decision to get back into practice, but this time, as an owner. Everyone who decides to open or buy a vet practice does so with a mix of both excitement, fear and trepidation. Dr Matt's story is no different and is the next stage in an emotional journey. A homecoming of sorts… more on that in the episode. If you are thinking about doing something similar then this show is well worth a listen. We cover quite a lot of ground including:How he arrived at the decision and what fears he had along the way.The reality of demands of starting and running a veterinary practice on family life. Why mentorship is going to be baked into his practice from the ground up. How technology can be used to improve life quality for veterinary teams. This is a peek under the hood at the opposite end of the clinical life spectrum as we chew the fat with a doc very much in start-up land! A different beast indeed to the regular run of the mill practice. I hope you enjoy our chat! Episode Outline[00:01:50-00:02:01] Practice Ownership Renaissance.[00:05:34-00:05:44] Mentorship in veterinary medicine.[00:08:10] Compassion fatigue in veterinarians.[00:12:29-00:12:39] Career Transition Challenges.[00:16:38-00:16:48] Rewarding connections.[00:18:11-00:18:22] Mentorship in Veterinary Practice.[00:22:43-00:22:53] Corporate impact on veterinary medicine.[00:24:23-00:24:34] Practice ownership discussion.Episode LinksVisit Dr Matt's practice website at https://eastendvets.ca/Connect with Dr. Matt Spiegle on LinkedIn: https://www.linkedin.com/in/matthewspiegle/ Mentioned in this episode:Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown. If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.

Episode DescriptionIn this episode of the Veterinary Leadership Success Show, Dr. Dave delves into a pivotal aspect of self-development: confronting our inner critic with facts, not fiction. Drawing from personal experience, Dr. Dave shares a poignant moment where a distraction led to a medication error. Rather than succumbing to self-blame, Dr. Dave advocates for a pragmatic approach rooted in reality.By embracing facts, we can impartially dissect what went wrong without amplifying unwarranted guilt or fabricating narratives. Dr. Dave introduces the concept of crafting a defense counsel persona to challenge the inner critic's harsh verdicts. This persona adeptly focuses on the factual landscape, including recognizing distractions, pinpointing errors, and identifying areas ripe for improvement.By redirecting our attention to facts and objectively scrutinizing the situation, we can break free from the grip of self-reproach and shame. This method fosters a constructive analysis of missteps, paving the way for actionable strategies to grow and evolve. Moreover, it empowers individuals to glean valuable lessons from their experiences and implement safeguards to prevent recurrence.Ultimately, by confronting our inner critic armed with facts, we cultivate a clearer outlook, self-compassion, and a steadfast commitment to personal growth. Join Dr. Dave as he illuminates the path to resilience and self-improvement in the face of inner turmoil.Episode Outline[00:01:14] The judge, the jury, and potentially the firing squad.[00:06:35] Dealing with inner critics.[00:08:42] Managing your inner critic.[00:12:25] Dealing with self-criticism.[00:15:47] Dealing with self-criticism.[00:18:14] Ways to work through difficult situations.Mentioned in this episode:Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown. If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.

Episode DescriptionIn this week's Veterinary Leadership Success Show, Dr. Dave Nicol and Dr. Saye Clement delve into the significance of female leadership within the veterinary profession. Dr. Clement, an experienced veterinarian and former practice owner, shares her personal journey and insights, emphasizing the importance of women taking on leadership roles in the industry.Key Points:Representation MattersDr. Clement stresses that the veterinary profession is predominantly female, underscoring the necessity of strong female leadership for the industry's progress. Aspiring women should be encouraged to step into leadership positions, mentor students, and contribute to the profession's advancement.Challenges and Opportunities Dr. Clement acknowledges the hurdles she faced as a female veterinarian, including biases and self-doubt. However, she also highlights the opportunities for women to have a significant impact by owning practices, mentoring others, and engaging in speaking opportunities.Empowerment Through Action Dr. Clement motivates aspiring female leaders to push beyond their comfort zones and seize opportunities for growth and development. She emphasizes the importance of challenging oneself, even in the presence of imposter syndrome, to make a meaningful contribution to the veterinary profession.Innovation and Mentorship The episode also explores the role of innovation, particularly in utilizing technology like AI to enhance teaching and mentorship in veterinary practice. Dr. Clement underscores the value of mentorship and the influence of supportive role models in shaping one's career and leadership journey.ConclusionFemale leadership is not only crucial but also transformative in the veterinary profession. Aspiring women should be empowered to embrace leadership roles, challenge traditional norms, and contribute their unique perspectives to drive innovation and growth within the industry. By fostering a culture of mentorship, support, and empowerment, the veterinary profession can create a more inclusive and dynamic environment for female leaders to thrive.Episode Outline[00:01:04] Celebrating International Women's Day.[00:08:21] Balancing career and family.[00:09:27] Imposterism and self-doubt.[00:13:35] Leadership and decision-making skills.[00:18:46] Using technology to innovate mentoring.[00:20:23] The evolution of communication.Episode LinksDr. Saye's LinkedIn: https://ca.linkedin.com/in/saye-clement-52a01422a Mentioned in this episode:Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown. If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.

Episode DescriptionIn this episode of the Veterinary Leadership Success Show, Dr. Dave Nicol discusses navigating low energy states as a veterinary leader.Strategies for maintaining energy are crucial for leaders, as their energy not only affects their own well-being but also transfers to their team. In the podcast episode, several strategies were discussed:Self-awareness: Being aware of one's energy levels and recognizing the cyclical nature of energy is important. Understanding that there are highs and lows in energy throughout the year allows leaders to calibrate their energy levels accordingly. For example, during winter when the days are shorter and the weather is gloomy, it is natural to experience lower energy levels. By acknowledging this, leaders can adjust their expectations and take steps to replenish their energy.Rest and recovery: Rest is essential for maintaining energy levels. Just as athletes need rest days to improve their performance, leaders also need regular breaks to recharge. This can include taking a day off each week, going on vacation, or simply finding moments of rest throughout the day. Resting allows for adaptation and response to the demands of leadership, preventing burnout and exhaustion.Taking action on challenges: Addressing challenges and resolving them is crucial for maintaining energy. Leaders should not let negative or stressful situations fester but instead take proactive steps to tackle them. This may involve seeking help from outside sources, addressing conflicts, or implementing changes to improve the situation. By addressing challenges head-on, leaders can reduce stress and prevent the depletion of energy.Applying the 80-20 rule: The 80-20 rule, also known as the Pareto Principle, suggests that 80% of the effects come from 20% of the causes. By identifying the smaller issues that are causing the most significant problems, leaders can prioritize their actions and focus on the most impactful tasks. This approach allows leaders to address the root causes of energy depletion and make efficient use of their time and resources.Finding sources of inspiration: Surrounding oneself with positive and inspiring influences can help maintain energy levels. Leaders can seek inspiration from various sources, such as YouTube videos, podcasts, or books. Engaging with content that aligns with their interests and goals can provide a fresh perspective and reinvigorate their energy. It is important to be selective and choose sources of inspiration that uplift and motivate rather than drain energy.In summary, maintaining energy as a leader requires self-awareness, rest and recovery, taking action on challenges, and finding sources of inspiration. By implementing these strategies, leaders can sustain their energy levels and create a positive and energized environment for themselves and their teams.Episode Outline[00:01:06] Energy and its impact.[00:05:23] Low energy moments in leadership.[00:08:00] Cyclical nature of energy.[00:11:40] Depleting and replenishing energy.[00:15:57] Tackling toxic teammates.[00:19:31-00:19:42] Rest and sources of inspiration.Quotes"Energy is so, so important to leaders.""meh, no, that's not important. Don't listen to that clown. He doesn't really care. Doesn't really know. Doesn't know you. That's boring. You're good.”"Our energy as a parent transfers to our children. Our energy as a leader transfers to our teams.""Rest is where a lot of the gains are made. When you're doing something and you're just doing too much of it, make sure you're resting.""One person can wreck a culture. You address that issue with that person either by coaching them up or coaching them out and the...

Episode DescriptionIn this episode of the Veterinary Leadership Success Podcast, Dr. Dave Nicol announces his upcoming talks at VMX and shares his excitement about presenting new content. He discusses his schedule and highlights a specific talk titled "Just a GP Veterinarian: Overcoming Imposter Syndrome," which will be hosted by IDEX. Dr. Nicol expresses his honor and enthusiasm for speaking with students and empowers veterinary practice owners and managers to become effective leaders. Tune in for practical tips and insights on leadership in the veterinary profession.Episode Outline[00:02:28] Managing online negativity with real-life success stories.[00:04:09] Create Clarity with a Vision.[00:07:46] A double M brand.Quotes"Create a culture that supports your mission."Mentioned in this episode:Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown. If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown. If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.

Episode DescriptionIn this episode, Dr. Dave Nicol, a veterinarian and leadership expert, provides a response to Adrian Chiles' controversial article in the Guardian (https://www.theguardian.com/commentisfree/2023/nov/15/what-have-i-learned-after-three-years-of-dog-ownership-never-trust-a-vet) and to the wider ignorance in the media. Understanding the unique dynamics and demands of running a successful veterinary practice as an owner himself, Dr. Dave is passionate about empowering his listeners to create a workplace where both people and pets can thrive.The episode delves into the issue of ignorance in the media and its impact on people's perception of veterinarians. Dr. Dave encourages veterinary professionals to vaccinate themselves against this ignorance and not let it affect their work. While acknowledging the challenges, he emphasizes the importance of navigating the leadership challenges in the veterinary profession.Furthermore, the episode addresses the burnout experienced by younger veterinarians in their careers. Dr. Dave attributes this burnout to a lack of communication and business skills, which are not adequately taught in veterinary training. The disruptions in university training and lockdowns have also hindered the development of social skills, leading to increased anxiety and stress among younger vets.To address these challenges, Dr. Dave calls for leaders, business owners, and practice owners to take responsibility in teaching these essential skills to the younger generation. He also urges individual veterinarians to take charge of their own development in these areas.Episode Outline[00:01:09] Lack of trust in vets.[00:05:30] Kennel cough and misdiagnosis.[00:09:39] Media responsibility and mental health.[00:12:08] Vets practicing defensive medicine.[00:15:46] Clients are not the enemy.[00:18:47] Take care and we'll see you next time on the Veterinary Leadership Success Show.Quotes“And I do think there's a responsibility on media to think really carefully about this, especially when you're dealing with a group of individuals with a suicide rate of somewhere between 2 and 4 times the national average.”"Clients are not the enemy.""There is not a group of people on this planet that I think is more worthy of your trust."Mentioned in this episode:Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown. If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership...

Episode Description Welcome to the Veterinary Leadership Success podcast, hosted by Dr. Dave Nicol, a veterinarian and seasoned leadership expert. In this week's insightful episode, Dr. Dave draws parallels between the challenges faced in competitive triathlons and the world of veterinary practice management. This gripping episode delves into the valuable lessons learned from a season spent as a competitive triathlete and how these lessons are applicable to the landscape of veterinary team leadership.Dr. Dave shares his first-hand experiences, providing a compelling narrative about perseverance, meticulous planning, adaptability, the importance of a supportive team, the significance of rest, setting boundaries, and the transformative power of confidence. Through engaging anecdotes and personal insights, he masterfully weaves together the worlds of sports and veterinary leadership, offering practical tips and strategies for navigating the challenges faced by practice owners and managers.From the crucial lesson of "keep going," emphasizing the necessity of resilience during the toughest moments, to the meticulous planning required in both triathlon races and veterinary leadership, this episode offers invaluable insights. Dr. Dave uncovers the significance of adaptability, the support provided by a cohesive team, the importance of adequate rest, and the art of setting realistic boundaries to maintain a balanced life.Furthermore, he delves into the pivotal role of confidence, highlighting how experience and continuous learning foster genuine confidence, a quality essential for earning trust and success in the veterinary field.Listeners will be captivated by Dr. Dave's storytelling, as he seamlessly translates his triathlon experiences into practical takeaways for effective veterinary leadership. His engaging delivery and relatable anecdotes ensure that each lesson resonates deeply with the audience, inspiring them to embrace these principles and apply them in their veterinary practice endeavors.Tune in to gain exclusive access to these invaluable lessons drawn from the fiercely competitive world of triathlons, empowering veterinary professionals to become the leaders their teams truly deserve. Join Dr. Dave Nicol on this transformative journey, and discover how the tenacity and strategies from the triathlon track can be applied to elevate your veterinary leadership game.Episode Outline [00:00] Episode intro[01:21] Lesson 1: Keep Going [04:41] Lesson 2: Make a Plan [08:48] Lesson 3: Adaptability [11:53] Lesson 4: Supportive Teams [15:51] Lesson 5: Rest Matters [19:19] Lesson 6: Setting Boundaries [22:26] Lesson 7: Confidence Matters [23:57] The end Quotes "Keep going. Forward momentum is everything. And eventually, you will get to the end of that bit of the race.""Having a plan makes all the difference, partly because you've got an objective, but partly because a plan is not just about what you want to accomplish, it's how you're going to accomplish it.""Being open to the fact that you will not control everything and being able to rather like bamboo bend in the breeze rather than break is an essential skill and mindset that I think all leaders should adopt.""Rest matters. You will not perform your best without it.""Your confidence that isn't earned, it's not warranted, is arrogance. But genuine confidence because you have learned and you've earned your place at the table as a leader, that's just gold dust."Mentioned in this episode:Today's show is...

Episode DescriptionWelcome to the Veterinary Leadership Success Podcast, where Dr. Dave Nicol, a veterinarian and leadership expert, takes you on a journey of insights and practical tips in veterinary team leadership. In this dynamic and engaging episode titled "Lessons from the Triathlon: Part 1," Dr. Dave shares a captivating narrative based on his personal experience competing in a triathlon and the invaluable lessons he's learned along the way.Throughout this episode, Dr. Dave candidly discusses seven pivotal lessons extracted from his season as a triathlete. From the importance of taking the first step despite uncertainties to the value of persistent practice leading to progress, he effortlessly draws parallels between athletic endeavors and the challenges faced by veterinary leaders in managing their teams.Sharing anecdotes from his journey, Dr. Dave delves into the significance of identifying weaknesses, setting clear goals, and fostering a supportive community of training buddies. He also explores the vital role of acknowledging achievements and the power of patience and persistence in achieving long-term objectives, both in sports and veterinary leadership.Listeners are treated to a wealth of wisdom that transcends the world of triathlon, resonating deeply with the demands and intricacies of veterinary leadership. Dr. Dave's storytelling and practical examples create a bridge between athletic experiences and the professional landscape, offering a unique perspective on how personal growth and skill development in sports correlate with effective leadership practices in the veterinary field.As the episode unfolds, Dr. Dave seamlessly weaves together motivational anecdotes with insightful guidance, providing a comprehensive roadmap for aspiring leaders in veterinary practice. He invites listeners to reflect on their own experiences, urging them to share their lessons from sports and how these translate into their roles as veterinary practice leaders.This episode not only enlightens but also inspires veterinary professionals to adopt a proactive approach, encouraging them to embrace challenges, set ambitious goals, foster a supportive team environment, and persistently work towards long-term success. Tune in to this invigorating episode and discover how the triumphs and setbacks of a triathlete resonate with the world of veterinary leadership.Episode Outline [00:00] Episode Intro[01:22] Lesson 1: You Don't Know Until You Try[03:52] Lesson 2: Practice Makes Progress [05:51] Lesson 3: Know Your Weaknesses[07:21] Lesson 4: Goal Setting is Crucial[09:01] Lesson 5: Training Buddies Matter[10:49] Lesson 6: Celebrate Accomplishments[12:26] Lesson 7: Be Patient & Persistent [14:26] episode wrap up[16:17] The end Quotes "You don't know what you don't know until you try. And also the truth is, if you don't try, you will never accomplish that thing. So you might as well have a go.""Practice makes progress. And the wonderful thing about endurance sports is that you're building an engine.""If you suck at something, you've got to do something about that... you've got to be honest with yourself, it's there and then you can make a plan to address that one way or the other.""Goal setting is incredibly important... that goal has been really important in motivating me, particularly through winter and the long, effectively training all year round.""Rome wasn't built in a day. Fitness is not gained to the level you require in six months or a year. We...

Episode Description Welcome to the Ventury Leadership Success podcast, where Dr. Dave Nicol, a seasoned veterinarian and leadership expert, delves into the crucial topic of feedback within the world of veterinary practice. In this insightful episode, Dr. Nicol breaks down the intricacies of feedback and why it is the lifeblood of any high-performing practice.Dr. Nicol begins by explaining the growth cycle, emphasizing the need to set clear objectives and tasks to facilitate growth. Feedback plays a pivotal role in this process, acting as a vital compass to ensure you stay on the right track.One of the central themes of this episode is creating a culture of feedback. Dr. Nicol highlights the importance of expecting feedback from everyone, including the practice owner and ultimate leader. He underscores that feedback should be considered a gift, offered with the intent of helping individuals improve. Dr. Nicol outlines the key rules for both giving and receiving feedback, emphasizing that it should be a psychologically safe experience.In the heart of the episode, Dr. Nicol offers a structured approach to delivering effective feedback. He provides practical steps, from asking for permission and assessing the timing to framing feedback as a helpful gesture. The host explains the art of describing observed behaviors, offering advice when needed, and showing appreciation for receiving feedback. The episode emphasizes the power of coaching in the feedback process, enhancing its effectiveness.Receiving feedback gracefully is another important aspect covered by Dr. Nicol. He advises listeners to be open to feedback, accept it when emotionally ready, and understand that feedback is not a personal attack. The episode offers guidance on processing and reflecting on feedback, even if you disagree with it, all while maintaining a constructive approach.Dr. Dave Nicol concludes the episode with a recap of the key takeaways, highlighting the transformative impact feedback can have on practice dynamics. He encourages listeners to share their experiences with feedback and previews upcoming topics for discussion in future episodes.Join us in this episode as we explore the critical role of feedback in veterinary practice and learn how to master the art of giving and receiving feedback for the benefit of your team and practice. Don't forget to leave a review on iTunes and share this valuable podcast with your veterinary colleagues. Be safe, be well, and be happy!Episode Outline [00:00] Introduction[01:04] Understanding the Growth Cycle [04:31] Creating a Feedback Culture [08:31] Effective Feedback Delivery [12:32] Receiving Feedback Gracefully [17:31] Recap and Conclusion [18:02] Closing Remarks Quotes"Feedback is a necessary step in the growth and development of healthy, functional practices. Feedback needs to be given and received in a psychologically safe way.""Feedback must be given positively, much more often than it is in a way that is challenging. There is a process you go through for giving feedback that's about stopping, checking in that it's okay, signaling your intent, delivering the feedback and checking in at the end.""When to give feedback: Frequently and as close to the event as possible. How to give feedback: Ask for permission, assess the timing, frame it to make it feel safe, describe the observed behavior, offer advice or suggestions (if appropriate), show appreciation for receiving feedback.""Be open to receiving feedback, accept it when emotionally capable. Recognize that feedback is not a personal attack, even if it can feel like that sometimes. Your job is to process...

Episode DescriptionAre you a veterinary practice owner feeling overwhelmed by the constant challenges and demands of your clinic? In this episode of the Veterinary Leadership Success podcast, your host, Dr. Dave Nicol, dives into the world of strategic planning for practice owners.Explore the common feelings of being out of control as a practice owner and the stressors that come with it. Discover the importance of strategic planning and how it can empower practice owners to take charge of their clinics. Dr. Nicol outlines the strategic planning meeting process, from analyzing the past to identifying opportunities and threats in the market.Learn how to prioritize key issues and apply the Pareto Principle to bring about transformative changes in your practice. Hear Dr. Dave Nicol's words of encouragement and a call to action for practice owners to implement strategic planning in their clinics.By the end of this episode, you'll have a clear understanding of how strategic planning can shift your role from being owned by your practice to owning and being in charge of your practice. Don't miss this insightful discussion that can lead to a brighter future for your veterinary clinic.For more leadership insights and to connect with Dr. Dave Nicol, visit the Veterinary Leadership Success podcast. Be sure to subscribe and share this episode with fellow practice owners and managers who aspire to be the leaders their teams deserve.Episode Outline [00:00] Episode intro [01:02] Podcast Focus: Leadership in Veterinary Practice[02:01] Strategic Planning for Veterinary Practice Owners[02:32] Discussion of the common challenges and stressors faced by veterinary practice owners[03:32] Explanation of how strategic planning can help practice owners regain control[05:33] Detailed breakdown of the strategic planning meeting process[06:06] Steps: Analysis of the past, lessons learned, addressing uncomfortable truths, SWOT analysis, and market analysis[07:01] Explaining the Pareto Principle and its relevance to practice improvement[07:31] Illustrating how strategic planning can lead to positive transformations in the practice[08:32] Emphasizing the importance of committing time and resources to the strategic planning process[09:34] Encouragement for practice owners[16:00] The endQuotes "What got me from the point of feeling like I was reacting to the point where I was in control was a process called a strategic planning process.""This meeting takes time, but what takes time is to set aside time to work on the thing or things that you deem worthy of your attention as a leadership group.""By eliminating the problems, the sources of problems, the problems evaporate, they melt away.""It is quite possible to fall back in love with your practice, no problems, just as it is possible to fall out of love with it if you make a poor hire.""Strategic planning gives you the gift that takes you from being owned by your practice to owning and being in charge of your practice."Connect with Dr. Dave Nicol EmailLinkedInInstagram

Welcome to the Veterinary Leadership Success podcast, the go-to show for veterinary practice owners and managers striving to be the leaders their teams deserve. Hosted by veterinarian and leadership expert, Dr. Dave Nicol, this podcast dives deep into the critical topics of veterinary team leadership.In this episode, Dr. Dave Nicol discusses the delicate balance between setting boundaries and maintaining efficiency in the veterinary profession. Many in the field find themselves struggling to manage their workload and personal lives, and boundaries have become crucial for preserving mental well-being. However, setting boundaries can't mean sacrificing productivity.Dr. Dave explores five options for achieving this balance:Lower Expectations: Adjust your expectations either at work or in your personal life to accommodate your boundaries.Delegate: Overcome control freak tendencies and delegate tasks to your team.Automation: Utilize automation tools and software to streamline repetitive tasks.AI Assistance: Embrace AI, like ChatGPT, to handle tasks such as content creation, documentation, and more.Reuse Content: Maximize content efficiency by repurposing and generating derivative content from your original work.Dr. Dave Nicol provides valuable insights, practical tips, and real-world experiences to help veterinary leaders navigate the challenges of setting boundaries without compromising productivity. Listen in and discover how efficiency can be the solution to maintaining a healthy work-life balance while still saying yes to your professional responsibilities.Join the conversation and share your thoughts with Dr. Dave on social media. Tune in to the Veterinary Leadership Success Show and learn how to be a more effective leader while preserving your well-being. Don't forget to leave a review on iTunes and share this podcast with your colleagues in the veterinary field. Until next time, be safe, be well, and be happy.Episode Outline [00:00] Episode intro [01:25] Life of a vet without boundaries [03:05] Setting boundaries using efficiency[03:54] Option 1: Lower expectation[04:55] Option 2: Delegate[07:35] Option 3: Use automation[09:08] Option 4: Use AI[11:50] Option 5: Use content for marketing channels [13:11] Episode wrap up[14:23] The end Show Links https://www.drdavenicol.com/about https://www.drdavenicol.com/podcasts Connect with Dr. Dave Nicol EmailLinkedInInstagramTwitterMentioned in this episode:Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown. If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute...

Welcome to another insightful episode of the Veterinary Leadership Success podcast. In this episode, host Dr. Dave Nicol, a veterinarian and leadership expert, takes you on a journey into the delicate balance between technology integration and the customer experience within veterinary practice. Driven by recent personal experience, Dr. Nicol dissects the pitfalls that can arise when technology is adopted without a comprehensive strategy.As the leader of your veterinary practice, you're confronted with a multitude of decisions regarding the integration of technology. Dr. Nicol discusses the key questions you should ask yourself before embracing any new technological solution. Can it enhance the customer experience? Will it contribute positively to clinical processes? How can it amplify overall efficiency?By exploring a real-world example involving a well-being clinic, Dr. Nicol emphasizes the importance of aligning technology with your practice's core mission and objectives. Whether you're considering the implementation of telemedicine, AI-driven communication tools, or other innovative solutions, this episode provides essential guidance to ensure that your practice thrives without sacrificing the essence of compassionate and effective care.Veterinary leaders play a crucial role in shaping the success of their practices and the well-being of their teams and patients. Tune in to this episode and gain invaluable insights into harnessing technology's potential while preserving the heart and soul of your practice's mission.Episode Outline [00:00] Episode intro [02:00] Dr. Dave Nicol reflects on his interaction with the human medical sector.[07:31] The downside of inappropriate technology in the medical sector.[08:23] The era of advanced medical technology.[09:14] Creating systems that work using new technology.[09:47] Aspects to consider before applying new technology to your system.[11:19] Using Practice objectives to assess the usefulness of a technology.[13:15] Episode wrap up[14:13] The end Show Links https://www.drdavenicol.com/about https://www.drdavenicol.com/podcasts Connect with Dr. Dave Nicol EmailLinkedInInstagramTwitterMentioned in this episode:Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown. If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.

Welcome to another insightful episode of the Veterinary Leadership Success podcast! In this engaging session, your host, veterinarian, and seasoned leadership expert Dr. Dave Nicol, delves into the crucial topic of crafting values within your veterinary practice. As a dedicated practice owner or manager, you'll discover the power of values in creating a harmonious and thriving workplace environment.If you're a practice owner or manager eager to foster effective leadership skills, this podcast is a must-listen. Dr. Nicol shares his insights and experiences, providing step-by-step guidance on how to create meaningful and impactful values for your veterinary team. Whether you're a seasoned practitioner or just starting out, this episode will equip you with the tools to articulate and instill values that resonate with your team's unique dynamics and aspirations.Dr. Nicol unravels the process of defining values, from involving the right people in the process to crafting a shared set of values. He presents an innovative approach to selecting values by having team members individually rank their top choices, ultimately resulting in a concise list of values that genuinely matter to your team.Dr. Nicol further demonstrates how to bring these values to life. Through vivid examples, he shows how to interpret values from various angles, applying them to client interactions, teamwork, decision-making, and personal growth. This approach transforms abstract values into actionable principles that guide behavior and decisions across the practice.By the end of the episode, you'll have gained a comprehensive understanding of how to create, articulate, and infuse values within your veterinary practice. Dr. Dave Nicol's expertise and practical insights ensure that you're equipped to establish a workplace culture that not only empowers your team but also contributes to the betterment of both pets and people.Tune in now to learn how to craft values that resonate, inspire, and transform your veterinary practice into a thriving, cohesive, and growth-oriented environment.Episode Outline [00:00] Episode outline[01:30] Values in creating workplace culture[01:58] Right person to go to when creating values[03:33] Creating values in an organization with several departments or people[05:05] Ways of coming up with the values [07:35] Possible maximum number of values[09:03] Shaping values in the context of your workplace [11:47] Examples of good values[16:21] Episode wrap-up [18:19] The end Show Links https://www.drdavenicol.com/about https://www.drdavenicol.com/podcasts Connect with Dr. Dave Nicol EmailLinkedInInstagramTwitterMentioned in this episode:Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or...

Welcome to another episode of the Veterinary Leadership Success Show, hosted by Dr. Dave Nicol. In this episode, the show explores the concept of values and their significance in our lives. The host dives into the definition of values, describing them as the defining beliefs deep at our core that determine our behaviors and interactions with the world around us.The episode emphasizes the importance of values in leadership and explains how they are formed through childhood experiences, parental interactions, peer groups, cultural influences, and significant events. The show emphasizes that not everyone shares the same values and that values are like a mental fingerprint, unique to each individual.The episode further explores the significance of shared values in organizational environments, where multiple individuals work together. It clarifies that having a foundation of shared values does not mean everyone should think or look the same but rather that diversity of thought and experiences leads to better outcomes. However, shared values help navigate complex situations and make difficult decisions.Using examples, the show illustrates how conflicting values can lead to different behaviors and potential conflicts within teams. It acknowledges that conflict is natural but emphasizes that shared values help navigate these situations and make decisions that align with one's moral compass.The importance of identifying and articulating one's values as a leader is highlighted, as well as using these values to attract like-minded individuals to the organization. The episode concludes by encouraging listeners to reflect on their values and to intentionally use them to make decisions that lead to personal fulfilment, positive team dynamics, and the long-term success of a veterinary practice.Tune in to enjoy the full episode!Episode Outline [00:00] Episode intro[01:29] Definition of values[03:03] Why values matter [04:16] Importance of values in an organizational setting [06:00] Examples of conflicting values[08:20] Decisions led by values VS those led by events [11:24] Living a life of values [16:44] Leading an organization based on solid values [18:00] Episode wrap up[19:12] The end Show Links https://www.drdavenicol.com/about https://www.drdavenicol.com/podcasts Connect with Dr. Dave Nicol LinkedInInstagramTwitterMentioned in this episode:Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown. If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training...

Leadership is an essential element for the success of any business venture. In this episode of the Veterinary Leadership Success podcast, Dr. Dave Nicol, a veterinarian and leadership expert, discusses the definition and importance of leadership in veterinary practice. He emphasizes the need for a practical definition of leadership and highlights the process of bringing people together to work towards a shared objective sustainably. Dr. Dave Nicol starts by sharing his perspective on leadership. He believes that having a clear definition of leadership is crucial for effective leadership. He criticizes the generic definitions found in magazines and argues that they don't provide practical guidance for running a veterinary practice. Instead, he suggests viewing leadership as a box of tools that everyone in the practice can utilize.Throughout the episode, Dr. Dave Nicol touches on various aspects of leadership, such as creating a vision, articulating values, hiring, and managing human capital. He stresses the importance of clarity in job descriptions and connecting day-to-day work to the organization's mission. By doing so, he believes that veterinary practices can foster a sense of purpose and engagement among the team.So, my friend, if you're ready to gain some valuable insights on leadership in veterinary practice, I highly recommend giving this episode a listen. Let's learn together and discover how we can become better leaders in our own lives.Episode Outline [00:00] Episode Intro [01:26] Definition of leadership [04:15] Main areas of focus in leadership[05:45] Breaking down the process of leadership [07:04] Relationship between a leader and other people[09:10] Sustainability in leadership[10:44] Episode wrap up[11:58] The end Show Links https://www.drdavenicol.com/vls-podcasthttps://www.drdavenicol.com/about Connect with Dr. Dave Nicol EmailLinkedInInstagramTwitterMentioned in this episode:Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown. If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated...

Welcome to the [first] Veterinary Leadership Success Show. Today's show reveals a brand new format, a change in the guard of the presenter and a slightly tweaked name. "But why?", you call. Well, that's a very fair question and the answer is that the world is full of chat-show-style podcasts (Blunt Dissection being one of the original and best!) These shows', while great, offer very little specific guidance relevant to a particular topic, and it's a little random whether you get a good episode or not. So we wanted to further state our claim to being the best source of leadership advice and training in the veterinary universe. We're a place where you get awesome actionable advice to help you lead your veterinary team whether you listen to our podcast or take a class!So, out go the longer form open interview questions and in comes the straight-to-the-point advice direct from new host and leadership expert, Dr Dave Nicol.In upcoming episodes, we'll explore traits, skills, and mindsets that make a great leader, covering the big issues that really matter when it comes to being a great leader. We're talking Vision-casting, team building, performance management, conflict resolution, hiring, firing, looking after yourself as a leader, and plenty more besides. As a listener, you will be inspired and empowered to move confidently on your leadership journey.Stay tuned for future episodes, and don't forget to subscribe to the podcast. Together, let's build a brighter, more successful future for the veterinary profession. And before we move on, we'd like to place on record our huge thanks and ongoing admiration for outgoing show host, the brilliant Brendan Howard, who has created and hosted more than 70 episodes of the show. Brendan LOVES planet vet med and it shows in his interviews. Not many people know this but Brendan was one of Dr Dave's inspirations to start the Blunt Dissection Podcast. Do check out his episodes ib the back catalogue and give him a shout out for the effort he put into making these shows. And with all of that said, We'll leave you to enjoy this intro episode to the new format.

In this VetFolio Voice podcast episode, host Dr. Cassi and her guest, Dr. Dave Nicol, find common ground in their love of veterinary medicine. Drawing from his unique experiences in the profession and his position as a practitioner, award-winning speaker and industry thought leader, Dr. Nicol gives his insights into the issues plaguing the veterinary profession — staffing issues, questionable profitability and prevalent burnout — and offers a thought-provoking examination of his hopes and expectations for the future of the industry.

Welcome to another episode of the Veterinary Business Success Show. In this episode, we are joined by none other than Dr. Dave Nicol, CEO of VetX International, to discuss how to compete with the incredibly high sign-on bonuses for veterinarians.Dr. Dave Nicol is a veterinarian with more than 20 years of experience in general practice and has held several leadership roles within practice and industry. He has written three books, most recently the best-selling, So You're A Vet…Now What? – a manifesto on how to survive as a veterinarian after graduation.He founded VetX to help vets connect with their careers and help practice owners create fantastic practices for the vets to work in. He speaks at conferences all over the world to speak about his favorite topic of leadership and generally cheerleading for the veterinary profession, and in 2019 he was voted VMX Practice Manager Speaker of the Year.In this episode, Dr. Dave addresses the topical veterinary industry concern, "Is it financially stable to offer new doctors a significant amount of signing bonus?". Dr. Dave and Brendan Howard discuss other aspects of this as well, including inflation, misconceptions about young veterinarians, and the reality behind such huge signing bonuses.Listen as the expert in the field describes how practice owners can foster a profitable work culture for both themselves and the vets without giving them hefty signing incentives.Outline[01:13] Brendan Howard begins the episode with a short introduction of Dr. Dave Nicol.[01:56] Dr. Dave immediately addresses the hot topic of why veterinarians require hefty signing incentives while bringing up the issue of inflation.[04:00] Like other businesses around the world, how is the veterinary industry changing as a result of inflation?[10:46] Dr. Dave and Brendan Howard talk about how the tendency of new veterinarians to anticipate a high income without taking into account the abilities and qualities they are bringing to the table is causing a reality gap.[12:14] Dr. Dave outlines how the experience and skills that veterinarians bring to the practice affect the value of veterinarians as an association in terms of compensation and signing bonuses.[19:00] Dr. Dave describes why raising the cost of veterinary services is not the best strategy for boosting revenue.[22:45] Dr. Dave talks about a healthy practice environment that allows veterinarians to enjoy their work without worrying about a huge paycheck while simultaneously gaining skills and growing as professionals.[25:50] A short ad break - join VetX international[27:05] In the second segment of the podcast, Dr. Dave and Brendan discuss the value of trust and bond between the young veterinarian and practice owners.[35:15] Dr. Dave enlists a few effective alternatives to a huge signing bonus that can benefit practice owners as well as veterinarians in the long run.[44:15] Brendan Howard wraps the episode.Connect with Dr. Dave NicolLinkedinWebsite

After one of maybe the best back nines you'll ever see, cousin Cam Smith stole the Claret Jug right out of fan favorite Rory McIlroy's hands at the Olde Course. Cam set records along the way and came out on top of a very stacked leaderboard at the 150th Open Championship. We interviewed Dave Nicol, the GM of Rino country club- a new putt putt course with full bar here in north Denver. The vibes were immaculate for our event and Dave tells us what goes into running a bar like this, and some of the exciting events they have coming up. Learn more about your ad choices. Visit megaphone.fm/adchoices

Have you struggled to create a cohesive vetmed team? Are you having difficulty attracting the right talent? Are you confused as to why you work in a veterinary clinic that has no direction or actual leadership? Dr. Dave Nicol of VetX International is here to help us understand how vital leadership is for the health and wellbeing of the entire vet practice - both the business and the individuals working inside of it. Leadership cannot be left to chance - tune in to this episode to get insight into how and why you need to be proactive in your veterinary business if you want to see your team succeed....More about Dr. Dave Nicol...Dr. Dave Nicol is a veterinarian with more than 20 years of experience in general practice and has held several leadership roles within practice and industry. He has written three books, most recently the best-selling, So You're A Vet...Now What? – a manifesto on how to survive as a veterinarian after graduation. Dr. Dave hosts The Blunt Dissection podcasts which combined has been played more than 250,000 times. He owns Roundwood Vets, a boutique vet practice in London and founded VetX International to help vets connect with their career and help practice owners create fantastic practices for the vets to work in.He speaks at conferences all over the world to speak about his favourite topic ofleadership and generally cheerleading for the veterinary profession. In 2019 he wasvoted VMX Practice Manager Speaker of the Year.Find out more here...www.vetxinternational.comwww.drdavenicol.comConnect on IG @drdavenicol or @vetxinternational or LinkedIn...Make your voice heard Please click below to take the survey!!!The Veterinary Employment, Engagement and Retention Survey...Find out more about The Whole Veterinarian at our new website!Instagram: @thewholeveterinarianFacebookEmail: thewholeveterinarian@gmail.com

In today's episode of The Veterinary Business Success Show, host Brendan Howard is joined by VetX's very own ‘Head of Veterinary Partnerships and Research', Dr. Dermot McInerney, and our founder and CEO, Dr. Dave Nicol, to discuss everything you need to know about their Leadership and Culture Study: Leadership Actions and Their Effects On Veterinary Practice Culture. Research from the study found a definitive link between leadership and practice culture. The study, carried out during SPVS-VMG Congress 2020 (UK), and FetchDVM360 Conference (USA), collected data from veterinary leaders (practice owners, managers, etc) to establish whether their ability to address toxic behaviors, install practice values, hire/retain staff, and/or manage their own time impacted the overall culture of their practice. With the aim to establish what steps leaders could take to run successful clinics amid global workforce shortages. About the authors: Dr. Dermot McInenery is the lead author of the report and undertook much of the data collection and analysis. Dr. Dermot joined VetX in 2021. He is a graduate of the University of Bristol and has worked in Surrey and Northern Ireland as a Veterinary Surgeon. He, alongside Dr. Dave Nicol (the CEO and founder of VetX International), coauthored the study. Dr. Dave has more than 20- years of veterinary clinical practice expertise. He has owned or part-owned multiple veterinary practices and consults widely at a board level with veterinary businesses globally. Dr. Nicol has published three books, written hundreds of articles, and hosts the Blunt Dissection Podcast. In 2019 he won the VMX practice management speaker of the year award. Tune in to learn more about what the study is all about, what the findings were, and where you can download your own copy.  Outline of this episode: [01:13] The episode kicks off with Brendan introducing the pair and asking why they decided to launch the study and who was it aimed at.  [03:30] Did Dave and Dermot (and all participants) have a clear vision of what workplace culture was? [07:44] Does culture matter and is it controllable? [11:17] What were the other four pillars in the study? [12:58] How did the study come about? [17:38] Ad break - join http://www.vetxinternational.com/leaders (Leaders. ) [18:31] Brendan asks Dermot if he was shocked by the results because of his own experiences? [20:07] How did time management come into the vision of culture? [27:57] What did they find about toxic behavioral issues in practices? [30:18] Brendan asks Brendan and Dave about their approach to toxic employees.  [34:45] The episode wraps up to an end.

Welcome back to 'So You Want To Be A Vet?' podcast! In this episode, we chat with Dr Dave Nicol, a small animal GP. We chat to Dave about his university experience, his clinical career (including working in Australia!) and his role working in VetX International where you can find more wider resources here VetX International - Veterinary Leadership & Professional Skills Courses We hope you enjoy this episode! Thinking of becoming a vet but have no clue where to start? Look no further than ‘So You Want To Be a Vet?', a brand new FREE series from Vet Mentor! Join vet students Erin and Bronte as they interview successful vet students from each of the UK Vet Schools in their 'OpenPod' series, share the insights of fantastic vets in the industry and cover everything from specialisms and research to discrimination in the practice - think BIG, we have some great guests lined up! Follow our Instagram @soyouwanttobeavet to keep up to date with all our releases! If you have any ideas of what you'd like to see us talk about, then drop us an email at vetpodcast@medicmentorfamily.org --------------- Motivate Me by Mixaund | https://mixaund.bandcamp.com Music promoted by https://www.free-stock-music.com

Many of the biggest stressors facing veterinary staff aren't unique to the veterinary industry: clients, coworkers, and challenging work. This week, Shawn & Ivan speak with Dr. Dave Nicol of VetX International about human factors in veterinary medicine.   Dave recommends Conscious Business by Fred Kofman (amzn.to/3DQqKvl). Learn more about Dave at vetxinternational.com.

In today's episode of The Veterinary Business Success Show, Brendan Howard interviews one of the most charismatic speakers in the veterinary industry, certified veterinary practice manager, licensed veterinary technician, and veterinary business advisor, Bash Halow. Bash graduated from the College of William and Mary in 1987, before studying veterinary management at Purdue University Northwest. Since then he has built up 20 years of experience as a veterinary business advisor and practice manager. As a business advisor, Bash has helped dozens of veterinary hospitals build stronger teams and ethically grow their business through his company ‘Halow Consulting' which Bash set up in 2010. Halow Consulting offers “affordable strategies to save money, improve revenue and build teams in your veterinary practice”. Alongside his work as an advisor and practice owner, Bash has made a name for himself in the veterinary industry through his frequent contributions to Veterinary Economics and DVM 360. He is also a well-recognized speaker in the veterinary circuit and has spoken at many conferences, including the annual VPMA Conference. He is a member of the American Animal Hospital Association, the PVMA, Veterinary Hospital Managers Association and the founder of the New Jersey Veterinary Hospital Management Association, and the Big Apple Veterinary Management Association. To learn more about Bash, click here to listen to his episode on the Blunt Dissection episode with Dr. Dave Nicol. In this episode, Bash and Brendan talk about absolutely everything, from quantitative easing to remote working. Listen today!

This week, Dr. Andy Roark and Dr. Dave Nicol talk about Nicol's co-authored research piece Leadership Actions and their Effects on Practice Culture. They discuss the importance of culture, why it is so rarely prioritized, what effect increasing corporatization is having on veterinary workplace culture, and which actions leaders take (or don't take) that most directly impact clinic culture. LINKS: Leadership Actions and their Effects on Practice Culture: https://www.vetxinternational.com/new-study-reveals-link-between-specific-leadership-actions-and-veterinary-practice-culture/ VetX International: www.vetxinternational.com Dr. Dave Nicol on Twitter: twitter.com/drdavenicol ABOUT OUR GUEST: Dr Dave Nicol is a veterinarian with more than 20 years of experience in general practice and has held several leadership roles within practice and industry. He has written three books, most recently the best-selling, So You're A Vet...Now What? – a manifesto on how to survive as a veterinarian after graduation. Dr Dave hosts The Veterinary Career Success Show, The Veterinary Business Success Show and Blunt Dissection podcasts which combined have been played more than 250,000 times. He founded VetX to help vets connect with their career and help practice owners create fantastic practices for the vets to work in. He speaks at conferences all over the world to speak about his favourite topic of leadership and generally cheerleading for the veterinary profession. In 2019 he was voted VMX Practice Manager Speaker of the Year. You can access all of his content (the vast majority of which is free) at https://vetxinternational.com

Culture. It can be hard to put your finger on it, yet in the setting of a vet practice, it permeates the work areas, floats into reception and beyond and ricochets off the walls. You can feel it when you walk in the door. Long ago I sat in the reception area waiting for my interview at a practice where I ended up spending many years of life. I distinctly remember sitting there and thinking: "I don't like the feel of this place." It took me more than a decade to figure out that what I felt that day was a broken culture. So what do we do about it? That's the question we ask of our guests for this episode. We're joined by Dr Dave Nicol - author, speaker, coach, doctor, practice owner, head vet, podcaster, and founder of VetX International and his teammate Dr Dermot McInerney. Dermot serves as the VetX International Head of Veterinary Partnerships and Research, and is the main author of the VetX research article "Leadership actions and their effects on veterinary practice culture", and it's this article and the concepts around it that we got together to discuss. Dave and Dermot answer important questions, like the current crisis that the vet profession finds itself in, the role bad culture in this crisis, what toxic workplace behaviour looks like, how leaders can help create thriving workplace cultures, and why you don't have to a 'leader' to influence culture. Go to thevetvault.com for show notes and to check out our guests' favourite books, podcasts and everything else we talk about in the show. If you want to lift your clinical game, go to vvn.supercast.com for a free 2-week trial of our short and sharp high-value clinical podcasts. And if you join up for an annual all-in subscription before 18 January 2022 we'll send you a free MiniVet Guide to help you start your year in top form. We love to hear from you. If you have a question for us or you'd like to give us some feedback please leave us a voice message by going to our episode page on the anchor app and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on Instagram. And if you like what you heard then please share the love by clicking on the share button wherever you're listening and sending a link to someone who you know will enjoy listening. --- Send in a voice message: https://anchor.fm/vet-vault/message

We asked Dave Nicol, veterinarian, business leader, and founder of VetX International, about his recent leadership study, the importance of having a vision statement in veterinary practices, tackling toxic practice cultures, and how culture affects a practice's bottom line. - What were the goals of the Leadership Actions and Their Effects on Veterinary Practice Culture study? - What were the main findings of the study? - What makes a clearly defined vision statement? - How do practice leaders begin to craft a vision statement? - How much time should veterinary leaders devote to leadership priorities versus clinical versus administrative tasks? - What factor in the study has the biggest impact on culture? - How do we tackle toxicity in veterinary practices? - What are some tips for effectively attracting and hiring veterinarians? - What factors contribute to overall happiness in the workplace for vets and team members? - How does culture affect the bottom line in a practice? Ways to connect with Dave: Instagram: @drdavenicol    www.vetxinternational.com Leadership Actions and Their Effects on Veterinary Practice Culture Study: https://www.vetxinternational.com/new-study-reveals-link-between-specific-leadership-actions-and-veterinary-practice-culture/ (https://www.vetxinternational.com/new-study-reveals-link-between-specific-leadership-actions-and-veterinary-practice-culture/) Ways to connect with Veterinary Financial Summit:  https://vetfinancialsummit.com (https://VetFinancialSummit.com) Instagram: @vetfinancialsummit Facebook: https://www.facebook.com/VetFinancialSummit (https://www.facebook.com/VetFinancialSummit) LinkedIn: https://www.linkedin.com/company/vetfinancialsummit (https://www.linkedin.com/company/vetfinancialsummit) Email: Leadership@VetFinancialSummit.com Thank you to our Partners: CareCredit: https://www.carecredit.com/vetmed/ (https://www.carecredit.com/vetmed) TeleVet: https://televet.com/ (https://televet.com) Royal Canin: https://www.royalcanin.com/ (https://www.royalcanin.com) Galaxy Vets: https://galaxyvets.com/ (https://galaxyvets.com) Eckard Enterprises: https://eckardenterprises.com/ (https://eckardenterprises.com) VetX International: http://vetxinternational.com (http://vetxinternational.com)

How can we assist new graduates to avoid burnout? For today's episode of That Vet Life Podcast, Dr. Moriah McCauley is joined by the former podcast host, Dr. Dave Nicol to discuss saving graduates from burnout. In the episode, Dr. Dave talks about the findings from his latest leadership and culture study, and how this has helped shape the culture of his own clinic, Roundwood vets. Dave discusses how the evidence from the study can help support graduates whilst Dr. Moriah discusses how she has been supported at her first job in practice. Tune in to learn more about what support you should be asking for as a new graduate, how to learn emotional intelligence, and how to support graduate students at your clinic.

Exciting things are happening! In today's episode of The Veterinary Career Success Show, we have a special announcement, VetX International has acquired the 'That Vet Life' Podcast. The podcast, curated by Dr. Moriah McCauley will be combined with our 'The Veterinary Career Success Show' to make our very own 'That Vet Life' podcast. In this episode, Dr. Dave Nicol is officially handing over the podcast ‘baton' to Dr. Moriah McCauley. Dr. Moriah has been a regular co-host on 'The Veterinary Career Success Show' and hosted her own podcast 'That Vet Life' in 2018 whilst a student at the Royal (dick) School of Veterinary Studies. Now a graduate, and practicing small animal veterinarian, Dr. Moriah will be stepping up as our new podcast host and joining the VetX community. We are so thankful for the work Dr. Moriah has put into this podcast and are so excited to have acquired it as a part of VetX. Similar to 'The Veterinary Career Success Show', in 'That Vet Life' podcast, expect to be inspired, challenged, and encouraged from stories of those in the veterinary profession. This episode covers what ‘That Vet Life' Podcast will consist of, when the episodes will be launched, and what to expect.

This episode of The Veterinary Career Success Show is a lighthearted conversation between VetX International CEO and Founder, Dr Dave Nicol, and small animal veterinarian Dr Moriah McCauley. In the episode, they list the three ways that help them get through a day of practice. Dr Moriah's being: - Dancing - Tea - Jokes And Dr Dave's being: - ‘The Top Five' game - Coffee - Driving/commuting Listen in to find out more about Dr Dave and Dr Moriahs “The little moments of desert oasis in the maelstrom of a day in the life of a vet”.

In today's episode of The Veterinary Career Success Show, Dr. Dave Nicol is joined by psychologist and professor, Dr. Lori Kogan, PhD. At Colorado State University, Dr. Lori Kogan is not only a professor (of Clinical Sciences for the College of Veterinary Medicine and Biomedical Sciences) but also the founder/director of Pets Forever. Pets Forever is a Colorado State University affiliated non-profit program and service learning course which is designed to help low income elderly and disabled pet owners. In addition to this, Dr. Kogan has years of experience providing individual and couples counseling to veterinary students, faculty and staff. Alongside her work at the University, Dr. Lori is also the Chair of the Human-Animal Interaction Section of the American Psychological Association and Editor of the Human-Animal Interaction Bulletin. In this episode, Lori Kogan discusses ‘impostor syndrome' by explaining what it is, how it begins and how to get rid of imposter syndrome. Lori is currently engaged in several research projects and reflects on her findings of the study ‘Veterinarians and Impostor Syndrome: An Exploratory Study' in the episode.

DESCRIPTION: Dr. Dave Nicol has hosted more than 50 episodes of his popular deep-dive interview podcast Blunt Dissection, and Dr. Andy Roark wants to know what he's learned. In this episode, Drs. Roark and Nicol discuss what it means to be successful in veterinary medicine, where the profession is going, and what their veterinary hopes and fears are for the future. LINKS: Blunt Dissection Podcast: https://www.drdavenicol.com/blunt-dissection-podcast VetX International: https://vetxinternational.com/ She Works Hard for the Money - Pay Scales with Stephanie Goss: https://unchartedvet.com/product/she-works-hard-for-the-money/?fbclid=IwAR0dQml6Qr2zJHHrfcN5AJLbH_aPHt0nxU_BhohK3kuzz6b_XnW63rd6fBY Charming the Angry Client On-Demand Staff Training: https://drandyroark.com/on-demand-staff-training/ What's on my Scrubs?! Card Game: https://drandyroark.com/training-tools/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark ABOUT OUR GUEST: Dr Dave Nicol has worked in senior leadership roles or owned some of the UK and Australia's largest veterinary groups. He has published three books, hosts the Blunt Dissection Podcast and is a motivational speaker, winning the VMX Speaker of the Year 2019. He is the founder of VetX International, a global training and mentoring community helping vets and practice leaders work together and enjoy their lives in practice

Welcome to the veterinary Business Success show with me, Dr. Dave Nicol. In each episode, we explore ideas and subjects that can be used to better manage your veterinary practice. On today's show, I discuss four things a leader should be doing and why it is so hard for vets to do this. If you are in a leadership role, this episode is for you. As a leader, you have important things you need to do which aren't clinical. This episode goes into detail about what these things are, including: Thinking critically Making decisions Planning Communicating Today's show is brought to you by VetX international... Now, are people the major pain-point in your practice? If so you are not alone, over 90% of managers report staff problems to be their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture or some form of leadership breakdown. If this sounds familiar then do not despair. Help is at hand. I encourage you to check out Leaders a veterinary-specific Leadership training program where you will learn how to create and execute on a shared vision, how to hire well and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply visit www.vetxinternational.com/leaders today.

Welcome to the veterinary Business Success show with me, Dr Dave Nicol. In each episode, we explore ideas and subjects that can be used to better manage your veterinary practice. On today's show, I'm joined by Shawn Wilkie to provide an entrepreneur's perspective on the current state and future trends in technologies he thinks will impact the veterinary medicine space. In particular, we dive into the impact that Coronavirus has had on the industry. Shawn is the CEO of Talkatoo, a dictation software helping time-poor vets get more control in their day. He is also the co-host of the Veterinary Innovations Podcast. In a post-covid world, one of the only things we know for sure is that everything is going to be different. So it seemed like Shawn's perspective as both a serial entrepreneur and someone who spends a lot of time talking to both the vets and innovators in our profession would be one worth hearing. So join me in this conversation as we talk innovation, being effective and how we might harness technology in the ongoing fight to make things better. Today's show is brought to you by VetX international... Now, are people the major pain-point in your practice? If so you are not alone, over 90% of managers report staff problems to be their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture or some form of leadership breakdown. If this sounds familiar then do not despair. Help is at hand. I encourage you to check out Leaders a veterinary-specific Leadership training program where you will learn how to create and execute on a shared vision, how to hire well and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply visit www.vetxinternational.com/leaders today.

Welcome to the Veterinary Business Success Show with me Dr Dave Nicol. In each episode we'll be exploring ideas and subjects that can be used to manage your veterinary practice better. On today's show, I'm joined by Dr Thom Jenkins, CEO, and founder of PetsApp. In this episode, we talk about the interface between technology and people, how generational expectations impact the way we deliver pet healthcare services, and how coronavirus has effectively changed everything. According to Thom, over 90% of pet problems go unaddressed by the veterinarian, a problem that he believes can be converted into a huge opportunity by harnessing technology to make medicine more accessible and communications more efficient. He argues that in a time-poor practice, the right message from the right person at the right time can create significant client joy and spread the workload away from the phone and the long-suffering vet receptionist. Making client care a genuine whole team effort. But is this music to your ears or just one more ball to keep in the air?

Welcome to the Veterinary Business Success Show with me Dr Dave Nicol. In each episode we'll be exploring ideas and subjects that can be used to manage your veterinary practice better. On today's episode, I'm joined by co-author of the e-myth veterinarian Dr Peter Weinstein. Peter is one of the most respected leaders in the profession. He's a veterinarian, a former practice owner and is the executive director of the Southern California Veterinary Medical Association. Leadership and systems are his thing - which I was keen to talk to him about because it feels like we are at a pivotal moment in the veterinary profession. For years we've tried to be all things to all people a strategy borne out of a fear of missing out or being litigated against. But is this strategy at the heart of our struggles? Is it the failure to be more intentional about who we are and who we serve that has brought us to the point where a pandemic of burnout is ravaging the workforce? And if so, what can we do to course-correct? Today's show is brought to you by VetX international... Now, are people the major pain-point in your practice? If so you are not alone, over 90% of managers report staff problems to be their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture or some form of leadership breakdown. If this sounds familiar then do not despair. Help is at hand. I encourage you to check out Leaders a veterinary-specific Leadership training program where you will learn how to create and execute on a shared vision, how to hire well and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply visit www.vetxinternational.com/leaders today.

This show with Dr. Moriah McCauley (a 2020 grad) touches on the transition from being a vet student to working as a doctor.Dr. Moriah McCauley is a practicing small animal veterinarian and host of That Vet Life Podcast. As a 2020 graduate of Edinburgh's Royal (dick) School of Veterinary Medicine Dr. McCauley began her career at the COVID-19 pandemic. While this presented learning curves and opportunities for growth that no one could have predicted, it also provided new direction for That Vet Life Podcast. Created during Dr. McCauley's time studying in Scotland, That Vet Life Podcast focuses on the role of storytelling within veterinary medicine. Each episode takes its listeners around the world to hear from inspiring veterinarians as they faced exciting and challenging situations in their jobs and teaches veterinary students and veterinarians how to become confident and engaging storytellers. Recent guests have included Dr. Dave Nicol, Dr. Jessica Vogelsang, Dr. Tannetje Crocker and so many more.

Welcome to the Veterinary Business Success Show with Dr Dave Nicol. In this brand new podcast, we'll be exploring ideas and subjects that can be used to manage your veterinary practice better with experts in their field. In today's episode, we're joined by ‘Nipped in the Bud, Not in the Butt' author, litigator-turned-mediator Debra Hamilton who shares why mediation is often a more cost-effective, and lower stress route to take through conflict with pet owners. Not least because it is likely to result in a more satisfactory outcome for all parties. In an age when the threat of reputational damage on the internet frankly terrifies us and endows clients with enormous (and what seems like unfair) power, methods to avoid relationship implosions seem like a very good idea. In our COVID-stressed world, where complaints seem to be on the rise, Debra and her collaborative approach to conflict resolution might just be your best friend. Today's show is brought to you by VetX international... Are people the major pain-point in your practice? If so, you are not alone, over 90% of managers report staff problems to be their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown. If this sounds familiar then do not despair. Help is at hand. We encourage you to check out 'Leaders' a veterinary specific Leadership training program where you will learn how to create and execute on a shared vision, how to hire well and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply - visit www.vetxinternational.com/leaders today.

Have you ever worked with someone who has habits that are holding them and your practice back? Maybe someone who even recognizes they have a weakness or bad habit, but falls off the wagon when it comes to actually fixing that problem? Do you know how to coach that person to help them grow and develop? That's what this episode is all about! In this episode, Dr. Andy Roark, Dr. Dave Nicol, and practice manager extraordinaire Stephanie Goss break down how to talk to this person, how to get them to buy into their own growth, and how to hold them accountable. This episode is a follow-up to episode 001: Coach or Move On which was about whether you should coach or part ways with a struggling team member. If you don't know whether the team member in question can be saved, we'd recommend starting there. Our guest: Dr Dave Nicol has worked in senior leadership roles or owned some of the UK and Australia's largest veterinary groups. He has published three books, hundreds of articles and speaks globally on how vets can develop high performing veterinary practices. Based in the UK, Dr Dave partners with individuals and businesses around the world to help them rapidly grow by harnessing the power of leadership, marketing and people Learn more about VetX here: https://www.drdavenicol.com/vetx-grad Like this podcast? You might just love the Uncharted Veterinary Community. Learn more at www.unchartedvet.com

When should you double down on investing your time and energy to help someone making mistakes in practice, and when should you let them go from the practice? That's the question Dr. Andy Roark, Stephanie Goss, and Dr. Dave Nicol tackle in this episode. To learn more about Uncharted Veterinary Community, visit https://unchartedvet.com/ Our guest: Dr Dave Nicol has worked in senior leadership roles or owned some of the UK and Australia's largest veterinary groups. He has published three books, hundreds of articles and speaks globally on how vets can develop high performing veterinary practices. Based in the UK, Dr Dave partners with individuals and businesses around the world to help them rapidly grow by harnessing the power of leadership, marketing and people Learn more about VetX here: https://www.drdavenicol.com/vetx-grad

This week we have Dr. Dave Nicol on the podcast, and we talk about marketing strategies and principles that will help to grow your veterinary practice. Dr. Dave Nicol is a marketing expert who speaks internationally on veterinary marketing, management and staffing. Dr. Nicol has a very unique perspective on marketing because he owned a practice, which he just recently sold for a really nice return, that he grew by using digital marketing. We discuss everything from his ideas on social media and how to properly use social media for your veterinary practice, best practices for collecting emails, as well as a great way to quickly evaluate PPC and SEM agencies. We also dive into several marketing principles that have allowed Dr. Nicol to grow his client email lists so that he can drive clients into the practice and create paying clients.