Podcasts about home services

One rep closed $70K in a single week, and it all came down to one simple daily formula. Doni Jones, owner of Don's Tree Services, runs a fast-growing tree care business built on discipline and consistent action. In this episode of Masters of Home Service, Doni and host Adam Sylvester unpack her 25-25-10 sales method—25 calls, 25 texts, and 10 estimates a day—and how it fuels her high-performing, purpose-driven team. BONUS: Doni's daughter, Megan, joins the podcast as a recent high school grad who has joined the family business. She shares her perspectives as a young sales manager. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

In this thought-provoking episode, Ryan tackles one of the most overlooked transitions in the home service world: moving from the field to the office. After receiving a powerful listener question—"What should I do now that I'm finally working on my business instead of in it?"—Ryan unpacks the journey that many business owners face but few talk about.Drawing from his own path, including his infamous 10-hour first install and his management background, Ryan walks through what it takes to zoom out and lead your business strategically. He dives into setting a vision, building systems, investing in branding, and creating culture that extends beyond your company walls. You'll hear why leadership development is non-negotiable if you want to scale and what “CEO Day” looks like when done right.This episode doesn't shy away from hard truths—like how ego keeps you feeling “needed” but stuck, or how taking out the trash may be costing your business more than you realize. Ryan introduces the “bucket value” analogy to help business owners prioritize their time and delegate low-value tasks. He also shares real-life advice from HVAC legend Matthew Holtkamp, including how to ask, “Can someone else do this?” before taking action.Ryan breaks down why working ON the business means installing systems, not just garage doors, and how to avoid falling back into old habits by setting triggers and KPIs that expose where you're slipping. He also covers the guilt many business owners feel when stepping back—and why it's time to stop apologizing for being a leader.The episode ends with a clear call to invest in your personal and business growth through coaching, masterminds, CRMs, automations, and smarter communication tools. Ryan even teases a new all-in-one messaging platform that could reshape how contractors manage customer interaction across channels.If you're ready to stop wearing every hat and start leading with clarity, this is the episode that'll nudge you forward. Whether you're doing $200K or $20M, the challenges are the same—and the answers start here.Fort Lauderdale Intensive – 2 Seats Left! Join Ryan and the team for a 3-day business growth retreat: Luxury stay, private chef, whiteboard strategy sessions, and life-changing clarity. → garagedooru.com/intensiveFind Ryan at:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://markinuity.com/⁠Check out our sponsors!Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠

Jason sits down with Larry Flick V - CEO of BHHS Fox & Roach, Realtors and the Trident Group to break down the second half of 2025, what's surrpised Larry in the first half of the year, and why there is reason for optimism heading into the Q3 and Q4. We'll also cover some new training opportunites, changes to our ACE platform, and what Larry thinks about the changes to the senior leadership at Berkshire Hathaway and HomeServices. 

Hunter Patrick, owner of Dumpire Junk Removal, and Jon Dawson, owner of Green Duck Lawn and Land, grew their businesses past $500K by staying scrappy, consistent, and creative. In this episode of Masters of Home Service, host Adam Sylvester digs into the free marketing tactics that fueled their growth, like posting in Facebook groups, building trust through Instagram, and turning local connections into steady leads. One video even led to a $400K job. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

What if every contractor had access to world-class leadership training, accountability, and a community that actually gets it? That's exactly what Chad Peterman and David Gregory are building with The Arena. In this episode of Can't Stop the Growth, Chad and David pull back the curtain on a game-changing platform for HVAC, plumbing, and electrical leaders who are ready to grow—faster and smarter. From breaking leadership ceilings to solving real business challenges alongside like-minded pros, this episode is a call to action for anyone serious about leading their team and business to the next level. Whether you're at $3M or $30M, The Arena was built for YOU. Join the movement.

In this conversation, Rachel Lynch, a financial planner specializing in the home services space, discusses her journey from real estate to financial planning. She emphasizes the importance of financial readiness for real estate investors and the interconnectedness of financial planning and lending. Rachel shares insights on navigating financial strategies for real estate investment and the significance of building a strong network to seize opportunities in the real estate market. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

In this episode of Owned and Operated, John and Jack break down the most underrated—and often misunderstood—pillar of business success: cash flow.They dive deep into what cash flow actually means (hint: it's not EBITDA or net profit) and why failing to understand it almost tanked their companies. From sharing near-miss horror stories to the practical systems they've built—like automatic savings transfers and cash forecasting—this episode is a must-watch for any operator who wants to build a sustainable, growth-ready business.Whether you're just starting out or scaling past $10M, John and Jack unpack how better cash flow habits can protect your company from financial landmines and unlock new levels of financial control.

A few weeks ago I got a comment on Facebook from someone saying that we should connect. I can't even remember the context. Usually I'm skeptical with those types of things, but I went and looked at his profile and saw a lot of mutual connections. Then we both realized that we are local to the St. Louis area. After a few messages back and forth hearing about his story, I said that's a guy I want on my podcast. So here we are. Jason Jackson, welcome to the show.Jason's Bio:Jason Jackson is the CEO of Growth Pro Agency and co-owner of Air Sense Environmental, a seven-figure home services business in the St. Louis area. In 2024, Jason co-founded Air Sense Environmental with partner Jake Lusby, rapidly scaling it to become a premier radon and indoor air quality company. Within six months, they had transitioned to full-time operations and built a multi-million dollar valuation, though not without learning costly lessons along the way - including losing $30,000 to unreliable marketing companies in their first year.Rather than rely on external agencies, Jason developed his own comprehensive marketing systems, sales processes, and operational efficiencies that now run his business nearly on autopilot. This hands-on experience led him to create Growth Pro Agency, where he helps other home service professionals implement the same proven systems through his "Chief Operations Partner Program." Jason's unique value proposition is his real-world expertise as an active home services business owner who offers battle-tested strategies from someone who's actually built and scaled a successful company from scratch.Connect with Jason: Facebook: https://www.facebook.com/jason.jackson.165/Instagram: https://www.instagram.com/jasonjackson_01/Tiktok: https://www.tiktok.com/@jasonjackson_01?lang=enYouTube: https://youtube.com/@jasonjacksongrowth?si=9F9vITA6h7bpDBd0Builders of Authority:FREE Facebook Group: https://www.facebook.com/groups/7685392924809322 BOA Mastermind: https://buildauthority.co/order-form-mastermind GoHighLevel Extended 30-day Free Trial w/TONS of Personal Branding Bonuses: http://gohighlevel.com/adammcchesney

What if your HVAC or plumbing website could instantly change based on what a homeowner is searching for? Or your schedule could sync with live promotions to boost bookings when you're light? Jennifer Bagley of CI Web Group joins AI Trade Talk to break down the next frontier in home service growth: AI-optimized websites, AI search, and smart automation that drives real results. If you're still not using AI to drive leads and streamline operations, this episode is your wake-up call.  Hosted by Brad Scruggs of Zyratalk and powered by Can't Stop the Growth with Chad Peterman. Additional Resources: Connect with Jennifer Learn more about CI Web Group Connect with Brad on LinkedIn Ready to Chat Smarter? Grab Your Free ZyraTalk Demo! Learn more about Zyratalk Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: How AI search is changing visibility in HVAC & plumbing Why 24/7 booking is no longer optional How one company booked 3,000+ calls in a single day using AI The mindset shifts needed to scale faster and stay competitive

In this packed episode of the Torsion Talk podcast, Ryan opens up about life, loss, business, and the powerful breakthroughs he's making through automation and AI. From recovering after heart surgery to navigating chaos at home and work, Ryan gets real about overcommitment, mental health, and the importance of building systems that scale without burnout.Ryan shares details about an exclusive financial deep-dive in Florida—designed for garage door business owners looking to get serious about their numbers and crush their growth goals. He highlights how understanding financials changed the game for him, and how the upcoming event features a garage door industry CFO to help attendees build custom growth and profitability plans in a luxury, relaxed setting.He also previews the December GDU Workshop in Atlanta and announces updates about GDU Shop Tours, with one already sold out. With heartfelt respect, Ryan pays tribute to Steve Sims, a former speaker and true industry icon who recently passed away, leaving a legacy of generosity, grit, and vision.For those curious about what's next in automation, Ryan pulls back the curtain on how his company is leveraging AI for phones, account management, and sales follow-ups. He shares the lessons learned from testing AI tools—what works, what doesn't, and how they're revolutionizing customer communication and operations at Aaron Overhead Doors.He dives into challenges like customer trust, bot response quality, and how AI—when customized thoughtfully—can cut labor costs and boost margins without sacrificing customer experience. Ryan also breaks down how to start implementing automation without getting overwhelmed, and why "just because you can doesn't mean you should" is a motto worth living by.Toward the end, Ryan talks about using AI-generated video content, emphasizing that bad video can hurt your brand more than help it. He drops tips on prompt engineering, content creation, and why being proactive about your health and stress is critical for sustained success.If you're a home service business owner, this episode will hit home—mixing vulnerability with value, clarity with chaos, and inspiration with insight. Tune in and learn how to move smarter, stay focused, and scale your operation the right way.Fort Lauderdale Intensive – 2 Seats Left! Join Ryan and the team for a 3-day business growth retreat: Luxury stay, private chef, whiteboard strategy sessions, and life-changing clarity. → garagedooru.com/intensiveFind Ryan at:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://markinuity.com/⁠Check out our sponsors!Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠

When it comes to growing a painting business, one number matters more than most: gross profit.In this special crossover I sat down with Adam Sylvester, host of Jobber's Masters of Home Service Podcast and Megan Schumann, owner of Top Tier Plumbing, to break down how service business owners can get serious about profitability.

From running an HVAC business with her husband to becoming the Principal Industry Advisor at ServiceTitan, Angie Snow shares proven ways to recruit new talent, boost online reviews, retain employees with creative scheduling, and leverage technology like AI. Get tactical advice on building a winning team culture, overcoming trade industry stigmas, and hear why home service careers are more in demand—and rewarding—than ever. More about the episode Theme Music by Ali Schwartz and Meserole Sound

What if you could land a $20K job without spending a dime on ads? In this episode of Masters of Home Service, host Adam Sylvester chats with Phil Risher, founder of Phlash Consulting, to break down the exact referral strategy—from cold email scripts to lunch-and-learns that turn technicians into sales teams—that helped grow a $3M service business. If you want to go even deeper on this topic, including live demos and Q&A with Phil, join our Masters of Home Service Live session on July 29th. Register here: http://bit.ly/40SGavI

In this conversation, Austin Zaback shares insights on entrepreneurship, the importance of commitment, and the evolving landscape of real estate and home services. He discusses strategies for building a sellable business, the challenges of navigating the real estate market, and the significance of mentorship and company culture. The dialogue emphasizes the need for execution, the value of saying no, and the impact one can have on others. Austin reflects on personal growth, the importance of enjoying the journey, and the lessons learned from both successes and failures. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.   For more details visit freedomevent.com   00:00 The Importance of Commitment 02:58 Exploring Home Services 05:46 Building a Sellable Business 09:13 Real Estate Insights and Strategies 11:58 The Evolution of Wholesaling 14:56 Navigating the Real Estate Market 17:58 The Future of Real Estate and AI 20:41 Challenges in Home Services 23:54 The Art of Saying No 26:46 Creating a Positive Company Culture 29:50 The Role of Mentorship 32:55 Defining Success and Impact 35:50 Advice for Future Generations 38:36 The Value of Execution 41:46 Final Thoughts and Reflections  

In this episode of Tank Talks, we're joined by Sam Pillar and Forrest Zeisler, co-founders of Jobber, a platform that's changing the way small service businesses operate. Jobber brings everything, quoting, scheduling, invoicing, and payments, into one simple, powerful system, making it easier for service professionals to run and grow their businesses.Sam and Forrest share how what began as late-night coding sessions and casual coffee shop chats evolved into a company helping thousands of tradespeople work more efficiently and take back control of their time. They talk about the early lessons learned, the importance of staying relentlessly focused on real customer needs, and how they've embraced AI to help entrepreneurs future-proof their businesses.From turning 56-hour workweeks into tasks handled in minutes, to giving business owners the freedom to manage operations from anywhere, even a hospital room or beachside cabana, Jobber is proving that small businesses don't have to sacrifice their well-being for success.We explore the big questions:* Can AI finally give small business owners their "5 to 9" back?* What happens when you build software by listening, not dictating, to your customers?* Will AI become the most indispensable "employee" for millions of tradespeople?The Coffee Shop Origins of Jobber (00:01:43)* Meeting over code at Remedy Coffee in Edmonton* Building software to bring order to small business chaos* Learning from real customers instead of leading with assumptionsThe Power of Listening to Small Business Pain Points (00:04:31)* How a $430 phone bill inspired Jobber's early product* Focusing on relationship-driven problem discovery* Why the best solutions come from understanding, not pitchingEarly Hustle and Near-Impossible Odds (00:08:19)* Maxed-out credit cards, mice in the office, and toaster oven hacks* The role of naive optimism in surviving the startup grind* Asking parents for investment in an “idea” that wasn't worth much (yet)Building Trust with Small Business Owners (00:11:27)* Overcoming skepticism of the cloud and digital tools* Why authenticity, empathy, and asking the right questions matter* The “bullsh*t meter” of tradespeople and how Jobber earned credibilityImpact Stories: Reclaiming the '5 to 9' Life (00:18:24)* A customer's ability to run his business from a hospital bedside* Empowering entrepreneurs to pursue dreams, not drown in paperwork* Emotional success stories from Jobber customersThe 'Gateway Drug' of Entrepreneurship (00:22:02)* The surprising role of poop scooping businesses* Why low-barrier industries ignite entrepreneurial ambition* Jobber's commitment to serving all small businesses, no matter how nicheScaling with Purpose: Jobber as the Shopify of Home Services (00:23:43)* Prioritizing customer stories over founder fame* Embedding customer obsession into every team and meeting* How Jobber fosters an internal culture rooted in small business successThe Future of AI for Trades & Small Business (00:26:07)* AI as a “most trusted employee” for entrepreneurs* Real-world automation reducing 56-hour tasks to minutes* Why tradespeople stand to benefit most from AI efficiency* Building trust before AI can fully run their businessCo-Founder Chemistry & Fun Facts (00:34:16)* Forrest's love for right-hand drive sports cars* Sam's vintage Mercedes obsession and former bike courier skills* The role of carpentry, farming, and hands-on hobbies as a founder escapesAs entrepreneurial life splinters under pressure, platforms like Jobber illuminate a better path: one where smart technology and strong relationships meet. They're not just building software—they're cultivating trust, reclaiming freedom, and reimagining what it means to succeed in small business. Whether you're buried in paperwork or dreaming of the next simple service, Jobber could be the partner you didn't know you needed.About Sam PillarCo-founder & CEO of Jobber, passionate about empowering small service businesses. Former freelance developer turned tech leader driven to help entrepreneurs succeed.Connect with Sam Pillar on LinkedIn: https://ca.linkedin.com/in/sampillarAbout Forrest ZeislerCo-founder & CTO of Jobber, software engineer by trade with a deep belief in building practical solutions for real-world problems. Known for his car obsession and mechanical watch collection.Connect with Forrest Zeisler on LinkedIn :https://ca.linkedin.com/in/forrestzeislerVisit Jobber Website: https://www.getjobber.com/Connect with Matt Cohen on LinkedIn: https://ca.linkedin.com/in/matt-cohen1Visit the Ripple Ventures website: https://www.rippleventures.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tanktalks.substack.com

Aging in place is quickly becoming one of the most pressing issues for families, healthcare providers, and communities across the country. As the population ages and more seniors choose to stay in their homes longer, the question isn't just how to support them medically—but how to ensure their living environments are safe, functional, and consistently maintained. For forward-thinking entrepreneurs and franchise leaders, this shift presents a unique opportunity to serve a growing market with lasting impact. Sean Fitzgerald, President of TruBlue Home Service Ally, brings over three decades of experience in franchising to one of the most timely and purpose-driven concepts in the space today. With a professional background that spans leading brands like BrightStar Senior Care, Wireless Zone, and FYZICAL Therapy & Balance Centers, Fitzgerald has consistently focused on scalable models that combine strong unit economics with meaningful community contributions. His leadership at TruBlue reflects that same commitment, channeling his expertise into a franchise system that addresses the overlooked but critical needs of the aging in place movement. TruBlue offers a franchise opportunity that stands out in the home services category by bridging the gap between traditional handyman services and senior care. While many brands focus on medical support, TruBlue is solving the other half of the aging in place equation: the home itself. Through scheduled maintenance, home modifications, and an emphasis on fall prevention, the company supports seniors in remaining independent for longer—while also appealing to busy homeowners who need trusted, high-quality home care without the risks of hiring unvetted contractors. What sets the model apart is its emphasis on proactive service. Rather than waiting for problems to arise, TruBlue franchisees provide ongoing maintenance solutions that prevent issues before they become costly or dangerous. The brand's unique subscription-based service helps build lasting client relationships, reinforcing trust and reliability over time. This level of care not only supports aging in place goals, it positions the franchise as an essential partner for families navigating the challenges of senior living. The franchise's growth has not come without obstacles. Awareness remains a significant hurdle, with many people unaware that services like TruBlue's even exist. Seniors, in particular, are unlikely to initiate service calls, often due to pride or lack of awareness, making referral networks essential to the brand's success. Fitzgerald emphasizes that partnerships with local medical professionals, senior care providers, and community organizations are key to market penetration. When referral sources understand the value TruBlue offers, the response is almost always the same: “Where have you been?” That resonance with referral partners is just one part of what's fueling TruBlue's expansion. The business has also tapped into the broader homeownership market, where busy professionals and growing families are seeking a trusted partner to help manage routine home maintenance. From gutter cleaning and lightbulb changes to seasonal repairs and safety assessments, TruBlue's offerings simplify the homeowner experience. And with rising concerns over unlicensed contractors, customers are eager for a vetted, insured, and professional alternative. Fitzgerald credits much of the brand's momentum to the franchisees themselves, encouraging each owner to become a trusted authority in their local community. Visibility is critical—whether that's through speaking at senior centers, building relationships with realtors, or appearing on local news segments during fall prevention awareness campaigns. The mission is clear: establish the brand as a reliable ally in home safety and support the vision of aging in place with dignity and confidence. TruBlue's rise reflects a larger trend in franchising, where brands rooted in purpose and driven by authentic connection are outperforming those chasing short-term gains. As aging in place continues to gain traction nationally, the demand for services that align with this lifestyle will only increase. For those exploring new franchise opportunities, TruBlue presents a compelling blend of recurring revenue, real community impact, and alignment with long-term demographic shifts. Aging in place is more than a healthcare challenge—it's a business opportunity grounded in service, trust, and proactive care. TruBlue Home Service Ally is redefining what it means to grow a franchise brand with purpose, and for entrepreneurs who want to build something that matters, this model offers a blueprint worth watching. Watch the full episode on YouTube. Don't miss future episodes that spotlight the strategies, stories, and experts helping growth-minded leaders accelerate success. Join Fordify LIVE! every Wednesday at 11AM Central on your favorite social platforms and catch The Business Growth Show Podcast every Thursday for a weekly dose of business growth wisdom. About Sean Fitzgerald Sean Fitzgerald is the President of TruBlue Home Service Ally and a seasoned leader in the franchising industry with over 30 years of experience. His career began with launching and franchising his own business while still in college, setting the foundation for a lifelong focus on brand growth and development. Throughout his career, he has held key executive roles at top franchise organizations, including BrightStar Senior Care, Wireless Zone | Verizon Wireless, and FYZICAL Therapy & Balance Centers. Sean also served as Chief Development Strategist for one of the largest PR and digital marketing agencies in franchising, advising national brands on their expansion and marketing strategies. Since taking the helm at TruBlue in 2020, Sean has led the company through rapid growth, establishing it as the only national franchise focused on total home care for seniors. With a unique model built around aging in place, TruBlue offers a proactive, subscription-based approach to home maintenance, fall prevention, and safety for seniors and busy homeowners alike. Sean's leadership reflects his deep passion for purpose-driven business models that deliver value to both franchisees and the communities they serve. His experience, insight, and vision have positioned TruBlue at the forefront of a growing market—and made him a trusted voice in the world of franchise innovation. Explore TruBlue's franchise opportunity or services, at TruBlueAlly.com. About Ford Saeks Ford Saeks is a Business Growth Accelerator with over two decades of experience helping entrepreneurs, franchisees, and business leaders fuel measurable results. As President and CEO of Prime Concepts Group, Inc., Ford has generated over a billion dollars in sales globally, working with organizations ranging from innovative start-ups to Fortune 500 powerhouses. His specialties include customer acquisition, brand positioning, and creating scalable systems that drive profit-rich results. A serial entrepreneur and creative force, Ford has founded more than ten companies, authored five business books, and holds three U.S. patents. His impact has earned him multiple industry accolades and made him a trusted voice in business development circles. In addition to his traditional expertise, Ford is a recognized leader in AI prompt engineering, known for training artificial intelligence tools to deliver high-performing marketing content and business strategies. He recently shared his insights at the “Unleash AI for Business Summit,” where he explored the transformative impact of ChatGPT on marketing, operations, and customer experience. To explore how Ford can help accelerate your business growth, visit ProfitRichResults.com, and catch his insights in action on Fordify.tv.

Summary: When your A/C breaks down in the middle of summer, you want someone at your house to fix it that same day. And one firm has been able to leverage that reliability into a national home services empire. Ken Haines was appointed CEO of Wrench Group almost 10 years ago and he has since guided the company to become the second largest non-franchised home services company in the United States. Ken joins us to discuss his philosophy on leadership, the benefits of Wrench Group's innovative partnership model, and the impact of emerging tech in the home-services industry.  Highlights:Wrench Group Services (1:59)Ken's path through the industry (2:40)Company-owned vs. Franchised (4:50)Autonomy vs. Consistency (5:49)Evaluating Culture Fit (7:03)Customer Experience (8:34)Covid's Impacts (11:24)Emerging Tech (13:10)Recruitment (16:42)Where does Wrench Group go from here? (19:32)Links:Ken's LinkedInWrench Group LinkedInWrench Group WebsiteICR LinkedInICR TwitterICR Website Feedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, joe@lowerstreet.co.

Send us a textHave you ever wondered why some home service companies thrive while others struggle despite similar services and prices? The secret lies in something deceptively simple yet profoundly powerful: brand reputation.In this eye-opening episode, Crystal breaks down why brand reputation consistently outperforms quick-win marketing tactics for HVAC, plumbing, electrical, roofing, and pest control companies. She shares her firsthand experience working with family businesses in these industries and reveals the crucial mindset shift needed to build lasting success."Dig your well before you're thirsty" becomes the rallying cry for service companies who understand that customers make emotional, not logical decisions during emergencies. When water is flooding the house or the AC dies during a heatwave, homeowners don't methodically research fifteen companies—they call the one name they trust.Crystal provides a practical three-part framework for building this trust: crafting an authentic, unique brand that resonates emotionally; being present in your community before customers need you; and ensuring your customer experience matches your brand promise. Through colorful examples and tough-love advice, she illustrates how seemingly small details—from truck appearance to CSR phone manner—either reinforce or undermine your brand's foundation.The episode challenges service company owners to look beyond metrics like CTR and CTA to focus first on creating a memorable brand experience. As Crystal bluntly puts it, "Most of y'all, you ain't even got a cake. You're icing like my little kids do when I volunteer in church."Whether you're just starting your service company or looking to elevate an established business, this episode provides both the strategic vision and tactical steps to build a brand that customers instinctively turn to when emergencies strike. Ready to transform your marketing approach and create raving fans? This episode is your blueprint.If you enjoyed this chat From the Yellow Chair, consider joining our newsletter, "Let's Sip Some Lemonade," where you can receive exclusive interviews, our bank of helpful downloadables, and updates on upcoming content. Please consider following and drop a review below if you enjoyed this episode. Be sure to check out our social media pages on Facebook and Instagram. From the Yellow Chair is powered by Lemon Seed, a marketing strategy and branding company for the trades. Lemon Seed specializes in rebrands, creating unique, comprehensive, organized marketing plans, social media, and graphic design. Learn more at www.LemonSeedMarketing.com Interested in being a guest on our show? Fill out this form! We'll see you next time, Lemon Heads!

1000watt CEO Brian Boero sits down with Jason to discuss what agents can do to stand out in a crowded real estate field, how to position your brand correctly, and how think about your marketing differently than the average agent. We'll also discuss how to identify your potential clients wisely in order to gain more business, why you should think about your "how" as opposed to your "why", and Brian's thoughts on the movie "I Love You, Man". Make sure to check out the episode! 

What's your endgame?In this episode of The Better Than Rich Show, Mike Abramowitz sits down with Patrick Lange — a business broker who has helped over 140 HVAC, plumbing, and electrical businesses exit successfully.From cleaning pools to owning companies to becoming a trusted advisor, Patrick shares his 4-part framework for building a sellable business (even if you're not planning to sell yet). If you're running a business that depends on you, this episode will challenge you to think differently.

How do you build a home service business that doesn't depend on you? In this episode, I'm joined by Frank Dew with Adversity Consultants, an expert in scaling lean home service operations, to explore how solo operators and small teams can grow without burning out. We cover the exact tools and systems that allow you to create the appearance and efficiency of a much larger company, all while freeing up your time as the owner. From smart automation (Clienttether) to mindset shifts, this episode is packed with actionable strategies for anyone looking to scale with efficiency, not chaos. Whether you're still on the truck or already growing a team, Frank shares the roadmap to building a business that thrives without your constant involvement.

Stop wasting marketing dollars on low-quality leads. In this episode of Masters of Home Service, learn how niche marketing campaigns can help home service pros stand out, book higher-value jobs, and reduce wasted ad spend. Adam is joined by Mike Gore-Hickman (PainterGrowth.com) and Katie Donovan (CAMP Digital) to break down how to choose a profitable niche for your business, use value-added offers, and more. Bonus: Hear how Mike booked $150K in barn painting with just $600 in flyers—and how to apply the same principles to your business. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4d0KAEh

Struggling to empower your team in the field or develop confident leaders within your home service business? In this episode, Chad Peterman sits down with Tracy Clark—an executive coach and former 8-figure entrepreneur—to uncover the six key leadership indicators that help you scale without burning out or plateauing. Tracy dives deep into the mindset shifts, leadership blind spots, and culture-driving tools that every growing HVAC, plumbing, or electrical company needs to build resilient teams and empower growth from within. Whether you're a service manager stepping into leadership or an owner looking to unlock more autonomy in your people, this episode delivers the clarity you need to lead with impact.   Additional Resources:  Connect with Tracy on LinkedIn Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn    Key Takeaways: Clarity First: Teams need to know why the company exists and how they contribute. Train Before You Empower: Don't assume your team knows how—teach them the how, not just the goal. Make Winning Visible: Define success clearly for each role, not just company-wide. Prep New Leaders: Promotions require training, not just a title change. Live Your Values: Culture works when values are practiced—not just printed.     

In this conversation, Lawrence Castillo shares his insights on building a successful business in the HVAC industry, emphasizing the importance of budgeting, recruiting top talent, and learning from mentors. He discusses the challenges of operating in California's market, the role of technology in business growth, and the significance of maintaining healthy profit margins. The conversation also touches on effective marketing strategies, the debate between acquisitions and greenfield opportunities, and the power of customer reviews in driving business success. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Building a Strong Budget   02:52 Recruiting A-Players for Success   05:57 The Journey of an Accidental Entrepreneur   08:37 Learning from Great Mentors   11:33 The Importance of Process and Accountability   14:39 Navigating the Challenges of California's Market   17:49 The Role of Technology in Business Growth   20:35 Understanding Healthy Profit Margins   23:30 Marketing Strategies for Success   26:11 The Debate: Acquisitions vs. Greenfield   29:04 Creating Demand in Home Services   32:01 Negotiating with Vendors Effectively   34:53 The Power of Reviews in Business   38:00 Final Thoughts and Advice for Contractors   

#486 What if you could grow your business from zero to $2 million in under a year? In this episode, host Brien Gearin sits down with Sam Preston, founder of Service Scalers, to uncover the strategies, tools, and mindset that fueled the incredible success of his home service digital marketing agency. You'll get a front row seat as they dive into key topics like the secrets to scaling fast, the importance of niching down, and how leveraging local service ads (LSA) can drive business growth. Whether you're looking to start an agency of your own, or you're a seasoned owner who wants to refine your approach to lead generation, this episode is a must-listen! (Original Air Date - 9/23/24) What we discuss with Sam: + Sam's journey to $2M agency growth + Niching down for easier scaling + Local service ads (LSA) as a lead gen game changer + Optimizing Google Business Profile for better leads + Monitoring and improving lead quality with call tracking + Marketing, sales, fulfillment, and recruitment teams + Common digital marketing pitfalls and solutions + Using AI tools like ChatGPT for content and strategy + Retaining clients with transparency and results Thank you, Sam! Check out Service Scalers at ⁠ServiceScalers.com⁠. Follow Sam on ⁠Twitter⁠. Watch the ⁠video podcast⁠ of this episode! To get access to our FREE Business Training course go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠MillionaireUniversity.com/training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. And follow us on: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Tik Tok⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Youtube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ To get exclusive offers mentioned in this episode and to support the show, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠millionaireuniversity.com/sponsors⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Want to hear from more incredible entrepreneurs? Check out all of our interviews ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Learn more about your ad choices. Visit megaphone.fm/adchoices

A lot of contractors are great at their trade but end up stuck when it comes to pricing their work in a way that reflects its real value. The old way of quoting jobs—flat fees or guessing what the customer will accept—just doesn't cut it anymore. Too often, it means walking away from jobs with less money than you should've earned, even when you did everything right. A smarter pricing system doesn't just help with the numbers—it changes how customers see the value of what you're offering. And when that clicks, the whole business starts to feel less like a hustle and more like it's finally working for you. Danielle Putnam is the president of The New Flat Rate, a company revolutionizing pricing for home service contractors through menu-based systems. Coming from a multigenerational background in HVAC and plumbing, Danielle knows the industry inside and out. Today, she emphasizes how offering tiered pricing options empowers technicians to close higher-value jobs, improve customer satisfaction, and boost earnings—without feeling like salespeople. She also addresses common pushbacks to adopting new pricing models and how a strategic pricing reset can drive long-term business growth and technician confidence. Stay tuned! Resources: The New Flat Rate's AC & Heat Pump Maintenance Checklist! [Done-For-You] Flat Rate Pricing for Contractors Follow The New Flat Rate on Facebook Connect with Danielle Putnam on LinkedIn

In this episode of Green Side Up, Johnny Furlong joins the crew to dive deep into the world of private equity, home services, and business ownership. The conversation explores the challenges and opportunities facing service-based businesses, from landscaping to plumbing and HVAC. Johnny shares insights from his experience in management, discussing the complexities of private equity acquisitions, the importance of company culture, and the evolving landscape of small business ownership. The hosts explore topics like customer service, business growth strategies, and the delicate balance between professional success and personal satisfaction. It's a candid, thought-provoking discussion that offers a behind-the-scenes look at running a successful service business in today's competitive market.   Connect with Jason and Jordan: https://greensideuppodcast.com/ greensideuppodcast@gmail.com   Geen Side Up: Facebook   https://www.instagram.com/greensideuppodcast/   https://www.instagram.com/skyfroglandscape/   www.skyfroglandscape.com   www.indepenttreeservice.com   Mention Green Side Up or use the link below to get $500 off with your SingleOps subscription!   https://referral.singleops.com/l/JORDANUPCA68/   Intrigue Media   GS TrackMe   IG:@imintriguemedia   Podcast Produced by Mr. Producer - https://www.instagram.com/mrproducerusa/

Host Emily Washcovick sits down with Joe Crisara—veteran contractor, business coach, and Service MVP podcast host. Joe shares hard-won lessons from nearly 50 years in home services: why profit takes courage, how to create value customers rave about, and smart ways to handle both glowing and tough reviews. Tune in for real strategies to elevate your business and reputation. Service MVP Podcast Service MVP Speaking More about the episode Theme Music by Ali Schwartz and Meserole Sound

Are you charging enough to actually make money? In this episode of Masters of Home Service, we break down the #1 profitability metric: gross profit, and how to improve it with better job costing, labor efficiency, and smart pricing. Host Adam Sylvester is joined by Mike Gore-Hickman (PainterGrowth.com) and Megan Schumann (Top Tier Plumber), who share how home service pros can stop guessing and start scaling their profits. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4d0KAEh

Women Who Lead 048: Betsy Cameron, Jeana Sander, Talia Tiffany | Bold Catalysts   Welcome back to this monthly series of Women Who Lead. In this episode, I'm sitting down with three lovely ladies in the real estate industry: Betsy Cameron, President of Ebby Holiday Companies; Gina Sander, Vice President and Regional Manager at Berkshire Hathaway HomeServices California Properties; and Tallie Tiffany, Director of Legal Operations at HomeServices of America. We dive into the importance of legacy, bold decision-making, and the mindset shifts required to lead effectively during transformative times.   Meet the Leaders Betsy Cameron, President, Ebby Halliday Companies, betsycameron@ebby.com Jeana Sander, Vice President & Vice President & Regional Manager, Berkshire Hathaway HomeServices California Properties, JeanaSander@bhhscal.com Talia Tiffany, Director of Legal Operations, HomeServices of America, TaliaTiffany@homeservices.com    Humble Beginnings in Real Estate Betsy Cameron: Raised in a real estate family, Betsy's journey led her from teaching special education to becoming an executive in the real estate industry. She credits her mother's influence, a foundation in service, and embracing both legacy and innovation as key leadership drivers. Gina Sander: Transitioning from commercial to residential real estate, Gina found a passion for guiding clients through major decisions. Her career saw acceleration through multiple leadership invites, leading to her overseeing 700 California agents with a focus on values, integrity, and authentic connection. Tallie Tiffany: With a strong background in law and real estate from a young age, Tallie blends legal expertise with practical business insights. She shares the importance of mentorship, sponsorship, and “lifting as you climb,” especially through peer collaboration.   Navigating Courageous Decisions Each leader shares their moments that required boldness—whether it was Betsy making the leap after 16 years at another brokerage, Gina uprooting her life to take a career leap, or Tallie leaving a secure legal job for the uncertainties of a commission-based role.  At the heart: integrity, compassion, and staying true to core values, even when change is uncomfortable.   Building Legacy and Fostering Inclusion We delve into how these women honor the legacies of their predecessors while innovating for the future.  All three emphasize creating space at the table for women, elevating colleagues, and developing skills through both mentorship and sponsorship.  They also discuss the importance of inclusivity and support networks within and beyond their organizations.   Real Estate and Tech: Meeting Today's Challenges Facing market challenges like affordability, inventory shortages, and shifting client expectations, the ladies highlight the critical role of education, data, and new technology tools, including AI and automated marketing solutions.  They stress adaptability and continuous learning as essential leadership qualities.   Favorite Quotes, Podcasts, and Books Tallie shares that her two favorite podcasts are "Women at Work" by Harvard Business Review and "Good Hang" by Amy Poehler.  Betsy shares that she enjoys listening to Simon Sinek the most.  Gina loved the book “The Four Agreements” by Don Miguel Ruiz and is subscribed to the Daily Stoic. She just recently finished reading “The Obstacle Is the Way” by Ryan Holiday. Also, her favorite quote is by Winston Churchill, “You will never reach your destination if you stop and throw stones at every dog that barks.”   When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found.   This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

If you're not using your Google Business Profile (GBP) to its full potential, you're missing out on free, high-converting leads. In this episode of Masters of Home Service, host Adam Sylvester sits down with marketing experts Katie Donovan (CAMP Digital) and David Brooks (Contractor Rhino) to break down how home service businesses can get the most out of their profiles.    New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4d0KAEh

Home Service Business Coach helps busy home service business owners get off the truck and build a business that supports their ideal lifestyle. Through simple, proven systems, we help owners regain control of their time, increase their income, and create more freedom in their lives. Work With Me: https://blueprint.homeservicebusinesscoach.com/Scaling Roadmap: https://homeservicebusinesscoach.com/scaleFollow HSBC Social's:Facebook | Instagram | YouTube | HSBC Accelerator | Jobber | Home Service Business Coach Email: info@homeservicebusinesscoach.com

In this episode of Owned and Operated, we're diving into innovative lead generation strategies that are reshaping how home service companies attract local customers. From niche local newsletters to AI-powered tools, we cover real-world tactics that are working right now.We explore how hyperlocal publications in places like Annapolis, Maryland and suburban New York are driving leads for services like power washing and home inspections—and why owning your communication channels (email lists, Facebook groups) is a game-changer.Whether you're just starting or scaling up, this episode will give you actionable insights on using community engagement, AI tools like Avoca, and Facebook group sponsorships to fill your pipeline and take control of your local market.

This episode is brought to you by ⁠⁠⁠⁠⁠⁠Boulay, the industry standard for Quality of Earnings, tax, and audit services, serving search fund entrepreneurs for 20+ years⁠⁠⁠⁠⁠⁠*This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Oberle Risk Strategies⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: Insurance Broker and Insurance Due Diligence Provider for Search Funds and Other Small-to-Medium-Sized Businesses⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠  *  My guest today is Collin Hathaway, the Founder of Skylight Capital, a micro-cap private equity firm that invests primarily within the home services ecosystem.Collin got his start as an entrepreneur after acquiring a small plumbing company at the outset of the great financial crisis in 2008. Since then, he has acquired and operated several other home services companies operating within the plumbing, HVAC, and roofing verticals, to name just a few. In our conversation today, we cover how the home services market has evolved since he first entered it in 2008, his views on organic versus inorganic growth theses within home services, whether the market is too competitive today, what he's learned about the art (and science) of raising money, how he communicates bad news to investors, and what he learned from experiencing a heart attack at only 36 years old.

What's it really take to run a profitable home service business?

Gen Z is changing the workforce - and that includes your home service team. They don't respond to fear-based leadership or "back in my day" lectures. In this episode, Eric and Larry break down how to effectively lead and manage Gen Z employees in the trades. They discuss what makes Gen Z tick, what drives them to perform, and how to adjust your leadership style without lowering your standards. Whether you're a seasoned business owner or service manager, this is the playbook for building a high-performing team across generations.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

Jason sits down with Realtor.com chief economist Danielle Hale to talk about what's happening currently in the Real Estate market, how it's different from what experts predicted the 2025 housing economy to be, and what she thinks is on the horizon for the second half of the year. Danielle touches upon the future of interest rates, consumer confidence, and what one common Realtor emoition sums up the housing market this year. Make sure to check it out!

In this episode of Owned and Operated, HVAC business experts Jack Carr and John Wilson break down the sales strategies that drive revenue growth at every stage of a home service company's journey. Whether you're running a $1M shop or scaling past $50M, understanding how to structure your HVAC sales team is critical—and it starts with knowing the difference between marketed leads and technician-generated leads.Jack and John explore why top HVAC companies like Four Seasons, Logan Services, and Peterman Brothers separate their sales teams based on lead source, and how that impacts close rates, efficiency, and scalability. From peer groups and sales training to seasonal lead flow and process refinement, this episode delivers real-world strategies for owners looking to increase HVAC revenue, optimize sales performance, and build scalable systems that actually work.

Want customers to stick around and spend more? In this episode, John Margalit (Happy Home Helpers) and Kelly Guerrero (Fast Landscapes) share simple, effective ways to increase customer lifetime value—from upselling with confidence to using automation and personalization to build long-term trust. Host Adam Sylvester guides the conversation with actionable tips you can apply to any home service business.   New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4d0KAEh

In this conversation, Ismael Valdez discusses the significance of profitability, the impact of private equity on the industry, and the necessity of preparation for business growth. The discussion also touches on leadership, company culture, and the legacy that entrepreneurs leave for future generations. He emphasizes the importance of leading by example in parenting, the necessity of delegation in business, and the value of cultivating a high-performance team. He also touches on the challenges of navigating business growth, the drive for success, and the role of AI in enhancing customer service. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com   00:00 The Journey to Success   03:01 Building a Winning Team   05:58 The Role of Competition in Business   08:54 Learning from Industry Leaders   12:05 The Importance of Profitability   15:01 Navigating Private Equity   17:49 The Impact of Private Equity on the Industry   20:58 Preparing for Business Growth   23:53 Leadership and Company Culture   26:57 Legacy and Future Generations   32:29 Parenting with Purpose   34:08 The Importance of Delegation   36:28 Cultivating a High-Performance Team   39:06 Learning from Mistakes   41:13 Navigating Business Growth   44:47 The Drive for Success   45:25 Market Expansion Strategies   48:20 The Role of AI in Home Services   52:23 Innovations in HVAC Technology  

Most new businesses fail within their first five years, but investing in a strong franchise system can enhance your odds of success. There are great, recession resistant franchise categories to invest in such as Home Services, Pets, Beauty, Kids, and many others. Investing in a successful franchise mitigates a lot of risk by aligning yourself with a proven concept and a leadership team that teaches you the critical components of a business and how to become successful. Kim Daly, the top franchise consultant in the country for a decade, helps match candidates with vetted franchises that fit their strengths, experience, and personalities.

What does it really take to scale a home service business to $100 million in revenue? In this episode of Owned and Operated, we dive deep into the business growth strategies, leadership transitions, and operational upgrades needed to build a high-performing trades company. Whether you're in HVAC, plumbing, or another skilled trade, this conversation reveals the mindset shifts and systems that power sustainable service business growth.We break down why your original team may not be equipped to scale with you, how leadership development drives long-term success, and the pivotal role our podcast has played in accelerating team performance and industry insight. You'll hear real-world examples from the field, including how our Jackquisitions segment has influenced both strategy and execution in our journey to $100M.If you're leading a service business through a growth phase—or preparing to—this episode will give you real-world lessons on building smarter, scaling faster, and staying focused on what matters most.

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This conversation delves into the importance of enhancing communication skills within the home service industry, focusing on call conversions, customer service, and the balance between technology and human interaction. Brigham discusses the impact of private equity on training, the necessity of ongoing coaching, and the role of leadership in achieving business success. They emphasize the need for technicians to improve their performance and the importance of understanding customer needs. In this conversation, the speakers discuss the evolving landscape of call centers, the importance of technology in customer engagement, and the need for better communication skills among technicians. They explore investment trends in the home service industry, the significance of personal touch in customer experience, and strategies for staying ahead in the market. Additionally, they provide insights for aspiring speakers and outline the onboarding process for Power Selling Pros. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Enhancing Communication Skills in Home Services   02:23 Identifying Blind Spots in Call Conversions   04:46 The Impact of Private Equity on Training   08:31 Maximizing Technician Performance and Lead Generation   11:56 The Importance of Comprehensive Customer Service   15:15 Balancing Technology and Human Interaction   21:33 The Role of Leadership in Business Success   24:57 The Value of Ongoing Training and Accountability   29:11 Rising Awareness in Call Centers   30:45 Leveraging Technology for Customer Engagement   31:51 The Importance of Technological Adaptation   33:07 Investment Trends in Home Services   34:54 Enhancing Customer Experience through Personal Touch   35:59 Training Technicians for Better Communication   39:17 Transforming Service into Sales   44:19 Staying Ahead in the Home Service Industry   47:35 Advice for Aspiring Speakers   57:21 Onboarding and Next Steps for Power Selling Pros 

Welcome to a new episode of Next Level Pros! In this episode, we dive deep into the transformative world of Artificial Intelligence and its game-changing impact on home service professionals. Whether you're a business owner, technician, or entrepreneur in the trades, this episode will reveal how AI can be your biggest opportunity or your biggest threat.Highlight:"AI will teach you about AI" "Don't be scared of AI. Utilize AI, learn AI" "The positions that are going to exist are people managing AI agents" "If you do not become an exceptional talent, you will face the need for a career change" Timestamps:00:00 Introduction: AI in Home Services00:28 How AI is Changing the Game for Professionals03:00 Practical AI Tools for Business Owners05:49 Wearable AI and Employee Interaction Tracking07:01 Creating an "Immortal" Digital Version of Yourself10:01 How to Start Using ChatGPT Effectively12:29 Voice Conversations with AI13:25 AI Voice and Text Bots for Customer Service14:45 Ethical Considerations of AI Job Replacement17:13 Closing Call to Action: Embrace AI or Get Left BehindWant me to teach you how to grow your business? Text me! 509-374-7554Want access to more of my content? Click the link below for all of our latest updates and events!https://linktr.ee/nextlevelprosWant to be a guest on our show? Apply here!https://docs.google.com/forms/d/1YlkVBSluEKMTg4gehyUOHYvBratcxHV5rt3kiWTXNC4/viewform?edit_requested=trueWatch my latest PodcastApple - https://podcasts.apple.com/us/podcast/next-level-pros/id1687030281Spotify- https://open.spotify.com/show/1e0cL2vI1JAtQrojSOA7D2?si=95980cd4e55a437aYouTube- https://www.youtube.com/@NextLevelPros