Podcasts about home services

On October 8, we're teaming up with Luke Hansen and two high-performance contractors to show you how to fix your communication problems (with clients, subs, staff and more). Register for our Contractor Communications Roundtable here: https://trybta.com/CE-COM-OC2025Take our 5 minute quiz and get a personalized Contractor Growth Plan here: https://trybta.com/DL239Join us at Build Show Live! Use promo code BTA25 for 25% off your registration. Register here.To learn more about Breakthrough Academy, click here: https://trybta.com/EP239 The modern buyer doesn't want to wait. They expect instant answers, real-time communication, and a seamless experience from first click to final payment. Today, Liveswitch CRO James Hatfield is on the show to talk about how create a seamless and speedy experience for customers using virtual --quoting.--Here's a hard reality:The modern buyer doesn't want to wait. They expect instant answers, real-time communication, and a seamless experience from first click to final payment.But most trades businesses struggle to make that a reality for their customers.Today, I'm joined by James Hatfield, CRO at LiveSwitch, to unpack a faster, smarter way to sell—without losing the human connection.We'll cover how expectations have shifted, where contractors are still falling short, and how to blend speed with authenticity in every step of the sales journey.If you want to win the “race to the face” and elevate your customer experience, this one's for you.00:00 - Intro02:03 - History of Liveswitch04:15 - Balancing race to face vs. personalization07:46 - What does the modern buyer expect from a sales process?11:02 - What does the virtual quoting experience look like for customers?16:37 - Benefits of tech-enabled sales24:19 - Creating a tech-enabled review/referral process27:04 - Claiming the property with QR codes32:16 - Does EVERY customer really prefer tech-enabled sales?34:20 - Other tech to add to your stack39:08 - Final thoughts and wrap up

Most business owners don't think about selling until it's too late to fix what buyers actually care about. In this episode of Masters of Home Service, Daniel Dixon, CEO of SendJim, and Forrest Derr, Fractional COO at Derr Consulting, join host Adam Sylvester to talk exit strategy. They break down how to build a business that's worth buying—from setting up systems and defining clear roles to building recurring revenue that increases long-term value. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

In this conversation, Andrew McGilly discusses his innovative home services business that leverages AI to streamline the painting process. He explains how the business model works, the advantages it offers to homeowners and subcontractors, and the potential for expansion into other home services. A SWOT analysis reveals the strengths, weaknesses, opportunities, and threats associated with the business, highlighting the significant market potential and the challenges of scaling. Andrew shares his vision for the future and the steps he plans to take to grow the business.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Can't find experienced techs? Develop your own. Stephen Jobe, owner of Jobe and Sons Plumbing, did exactly that, turning new hires with little to no experience into dependable, field-ready pros. In this episode of Masters of Home Service, Stephen and Rich Camacho, CEO of BlueRecruit, join host Adam Sylvester to share how they train from scratch, what skills matter most early on, and how to build a team that can grow with your business. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

What happens when a corporate franchising executive leaves the boardroom to build his own empire?Meet Jon Steward – the “Franchise Lover.” After 25+ years in franchising, including 17 years in senior operations roles with Dairy Queen, Great Clips, and Planet Fitness, Jon traded his corporate suit for ownership. Today, he's a multi-brand franchisee running 14 Mosquito Shield territories in South Jersey.Jon has helped hundreds of franchisees open, grow, and sell their businesses. He knows franchising from both sides of the table—franchisor and franchisee. A Certified Franchise Executive (CFE) with the IFA, Jon even published research on franchise relationship dynamics, proving that social exchange is just as critical as financial exchange for long-term success.

Home Service Business Coach helps busy home service business owners get off the truck and build a business that supports their ideal lifestyle. Through simple, proven systems, we help owners regain control of their time, increase their income, and create more freedom in their lives. Book a CallJoin The Accelerator™Get Your Personalized $1M Scaling RoadmapFollow HSBC Social's:Facebook | Instagram | YouTube | HSBC Accelerator | Jobber | Home Service Business Coach Email: info@homeservicebusinesscoach.com

In this episode, Eric and Larry sit down with Ryan Lee - creator of the Lighting Secrets framework and one of the sharpest minds in service sales. Ryan built his reputation by showing contractors how to turn outdoor lighting into a high-value service, and the principles behind that success apply to every trade.We break down how to position your services so homeowners see the value, not just the price...how to use storytelling and presentation to turn a "maybe' into a "yes"... and why the same psychology that sells landscape lighting can help plumbers, HVAC techs, electricians, and restoration pros close more jobs.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

In this episode of South Baltimore Now!, host Nate Carper sits down with Gabe Bustos, co-founder of Hector Home Services Marketing. They dive into the company's unique journey and its mission to help local, family-owned home service businesses succeed. Gabe shares his personal motivation, revealing that past business failures in music and education due to a lack of marketing knowledge inspired him to help others who are skilled at their trade but need help with promotion. This passion for service is what led Hector Home Services Marketing to focus exclusively on the home services industry. While the company has clients across the U.S., most of their clients are located right here in Maryland. Gabe and Nate discuss how smaller to mid-sized cities and suburbs provide a great environment for businesses to quickly improve their Google ranking and compete with larger corporations. Hector Home Services Marketing specializes in Google marketing and lead generation, with a focus on helping businesses rank high on Google Maps and managing Google ad products. Gabe offers a free, no-obligation video analysis for potential clients. His team will analyze a business's online presence and provide clear, actionable steps to improve their ranking and performance. Links Hector Home Services Marketing Website: hectorhomeservicesmarketing.com   southbmoremarketing@gmail.com

In this episode, we sit down with Chris Kelly, the new President and CEO of HomeServices of America. Chris provides a rare, unfiltered look at the industry from the top, sharing his journey from attorney to CEO and offering critical insights on today's market. This conversation covers the legal landscape, the hidden dangers of "closed ecosystems," and a simple, powerful strategy for success: focusing on just a few things at a time. Links mentioned in the show: Ebby Halliday book: https://books.google.com/books/about/Ebby_Halliday.html?id=dgrqzgEACAAJ&source=kp_book_description Connect with Chris on LinkedIn. Learn more about HomeServices online at homeservices.com.   Subscribe to Real Estate Insiders Unfiltered on YouTube! https://www.youtube.com/@RealEstateInsidersUnfiltered?sub_confirmation=1   To learn more about becoming a sponsor of the show send us an email: jessica@inman.com You asked for it. We delivered. Check out our new merch! https://merch.realestateinsidersunfiltered.com/   Follow Real Estate Insiders Unfiltered Podcast on Instagram - YouTube - Facebook - TikTok. Visit us online at realestateinsidersunfiltered.com.   Link to Facebook Page: https://www.facebook.com/RealEstateInsidersUnfiltered Link to Instagram Page: https://www.instagram.com/realestateinsiderspod/ Link to YouTube Page: https://www.youtube.com/@RealEstateInsidersUnfiltered Link to TikTok Page: https://www.tiktok.com/@realestateinsiderspod Link to website: https://realestateinsidersunfiltered.com This podcast is produced by Two Brothers Creative. https://twobrotherscreative.com/contact/  

In this episode of Owned and Operated, John Wilson is joined by Jen Laughlin from WeSupplyTrades to break down how contractors can cut material costs without sacrificing quality. From OEM parts to exclusive brands, John and Jen dig into real-world ways to protect margin, get parts fast (even if you're rural), and build supplier partnerships that actually help you scale.They dive into shipping realities (UPS vs. LTL), why exclusives like Stream33/Breeze33/Bright33 can be margin game-changers, how to handle fraudulent tool orders, and what trust + open communication with your wholesaler should look like. John shares how swapping SKUs and auditing his top 500 items unlocked big savings inside a $30M home service company. Together, they unpack:Being the “lifeline” for hard-to-find OEM parts (and why that wins lifetime customers)The SKU audit playbook: start with your top 500 and swap line by linePartnering with wholesalers in 2025: trust, feedback loops, and clear expectationsFacility maintenance & rural logistics: stocking strategy without bloating inventory

In this month's cover story extra, Editor Steve Smith sits down with Khadija Head, chief leadership officer at Head's Plumbing Sales & Service! Tune in as the duo discuss — What it means to Khadija to lead the oldest Black-owned plumbing business in GeorgiaThe history behind Head's Plumbing and how Khadija's grandfather was instrumental in its establishmentWorking in a family business and how Khadija and her brother balance each other's professional strengths Khadija's impressive NCAA career and how she utilizes her coaching skills with the staff at Head'sThe importance of representation in the trades And more!

Most home service owners think about growth in terms of calls booked, revenue, and trucks on the road. But profit often slips away in the small, hidden gaps inside the business. In this episode of Windshield Time, Chris Elmore and James “J-Dub” Walker break down the areas where money leaks out of HVAC, plumbing, and electrical companies — and how leaders can tighten up processes to keep profit in the business. Here's what you'll learn: The most common places profit gets lost in service companies Why callbacks and breakdowns in communication eat away at margins How to connect CSRs, techs, and managers so the whole team protects profit Practical systems to reduce waste and strengthen your bottom line Real-world examples from contractors who have turned leaks into growth If you're growing revenue but not seeing more money in the bank, this episode will help you find the gaps and fix them.

In this episode of Masters of Home Service, Phil Risher, founder of Phlash Consulting, joins host Adam Sylvester to share how he grew his home service business from 36 to over 1,000 Google reviews in one year. He unpacks the culture he built around getting reviews, including paying technicians per mention, gamifying the process with leaderboards, and making reviews a team-wide priority. He also shares his playbook for handling bad reviews, reactivating past customers, and why the best time to ask for a review is in person, right after the job—when the customer's happiest. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

In this conversation, Tommy Mello and Alisa Imperial discuss the importance of belief in business, the challenges faced in the home services industry, and the critical role of trust and delegation. They emphasize the need for a fun training culture, the value of pricing and customer experience, and the impact of mentorship on business growth. The discussion also highlights the significance of community collaboration and leadership in achieving success, as well as the importance of continuous learning and giving back to the community. 00:00 The Importance of Belief in Business 02:54 Navigating Challenges in Home Services 05:47 Understanding Trust and Delegation 08:58 Overcoming Fear and Embracing Change 12:04 Identifying Readiness for Growth 15:01 Creating a Culture of Fun in Training 17:46 The Value of Pricing and Customer Experience 21:07 Building Trust and Loyalty in Business 24:07 The Role of Mentorship in Business Growth 26:43 The Future of Garage Door Services 29:50 The Power of Community and Collaboration 32:48 The Impact of Leadership on Business Success 36:00 Creating a Brand that Resonates 39:02 The Journey of Self-Discovery and Growth 41:58 The Importance of Giving Back 45:07 The Value of Continuous Learning 47:56 The Role of Events in Industry Growth 50:39 Final Thoughts on Business Success  

Today we are joined by John Karpov of Action Home Services (@ActionHomeServices) to talk about growing people, investing in education, implementing actionable items, and marketing.Sponsors:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Cycle CPA⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠PatioSEO.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Knowledge Tree Consulting⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Hardscape North America⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ (Code: VIPHTH for 50% off Tickets)⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠How to Hardscape Headquarters

Struggling to hire the right people in your home service business? In this episode of the Better Than Rich Show, host Mike Abramowitz sits down with Dan Mayville, founder of Top Built Teams, to dive into the power of psychometrics and how small business owners can use behavioral science to make smarter hiring decisions, improve team dynamics, and reduce costly mis-hires.You'll learn how tools like Culture Index help business owners hire for compatibility, not just skillset — and how this one shift can save thousands in turnover costs and wasted time.Whether you're a solopreneur scaling your first team or leading a multimillion-dollar trade business, this conversation will help you attract, retain, and develop A-players who actually fit your culture and goals.

In this episode of Peter Lohmann's Podcast, I sit down with Valeria (“Val”) Urcuyo - VP of Operations at Appliance Repair Professionals, a nationwide appliance repair company serving property managers in 40+ states.Based in Nicaragua, Val runs the business remotely, coordinating hundreds of subcontractors and thousands of repair jobs each month. We talk about how she makes this model work without a U.S. office, the shortage of appliance techs, and why some vendors inflate diagnostic fees. Val also shares how her team vets technicians, the repair-vs-replace math, and her candid take on appliance obsolescence.On leadership, Val explains how she earned the trust of the company's owners, lessons from her mom's Taco Bell career, and the hard calls that come with scaling a business nationwide.If you're in property management and juggling vendor relationships, repair costs, or company culture, Val's story is packed with takeaways.Episode Chapters00:00 – Intro02:03 – Val's background and company overview04:22 – Running a U.S. company from Nicaragua09:20 – Challenges and strategies in appliance repair16:46 – Sponsor: Utility Profit18:21 – Expanding services and industry insights22:01 – Pricing models and property management35:41 – Factors influencing repair decisions36:40 – Customer communication and empowerment39:01 – Sponsor: Crane40:29 – Planned obsolescence in appliances43:38 – Val's journey and leadership insights52:38 – Scaling challenges and lessons1:03:46 – Team building and company culture1:06:24 – Conclusion and contact infoLearn more and connect with Valeria here: Valeria on LinkedInThe Appliance Repair ProfessionalsLearn more & connect with me here:⁠⁠Crane⁠⁠, the private community for property management business owners.⁠My Free PM Newsletter⁠⁠RL Property Management⁠⁠ 

A story about turning impatience into competitive advantage.This episode is for SaaS founders tired of building "professional" products nobody remembers—and anyone wondering if controversy beats convention.Most SaaS companies fail because they try to please everyone.They play it safe with every decision.Joao Marques, CEO of Oscar, took a different path.He quit his job, built the app in four months, then raised 70K euros to start acquiring customers. Created an on-demand home services marketplace that sends marketing messages designed to provoke action. Became Portugal's market leader in two years—by deliberately risking cancellation with every campaign.And this inspired me to invite Joao to my podcast. We explore how strategic controversy creates memorable brands faster than perfect products. Joao shares hard truths about focus, growth over features, and why being hated by some customers beats being ignored by all. You'll discover why having your entire company obsess over one metric beats any complex strategy.We also zoom in on two of the 10 traits that define remarkable software companies: – Focus on the essence – Master the art of creating momentumJoao's story is proof that market leadership often starts by doing what makes others uncomfortable.Here's one of Joao's quotes that captures his philosophy:"Just having one goal. My focus, for example, right now, is acquisition and then GMV, so volume in my app. I'm refreshing the dashboard every 10 minutes. Every decision that we make is based on that. Every goal is based on that. Everyone in my team, and we are, like, 50 people, from customer support to senior management, everyone knows GMV on a daily basis.”By listening to this episode, you'll learn:Why building features before growth is startup suicideWhat happens when you do the unscalable things competitors avoidWhen being annoying drives better retention than being niceWhy one metric beats ten strategiesFor more information about the guest from this week: Guest: Joao Marques, CEO OscarWebsite: oscarapp.com

Zech Osburn, owner of Z's Exteriors, started his business with a $500 pressure washer he bought off Amazon. Now, he's running a $750k operation. In this episode of Masters of Home Service, Zech and host Adam Sylvester break down how he raised prices to stay profitable, built a team from the ground up, and stepped into leadership as a young, ambitious entrepreneur. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

On September 16, attend our free web class to discover the 6 proven processes to pull you off the job site and out of sales. Register now here: https://trybta.com/CE-CGM-SP25To learn more about Breakthrough Academy, click here: https://trybta.com/EP235 Let's be honest:It's kinda hard to prioritize when everything is on fire.With so many problems to solve and systems to build, how do you figure out what to focus on?Today, landscaper, content creator and author of Total Business Turnaround Mike Andes is here to answer that question.Mike built his business, Augusta Lawn Care into a national brand with 180 franchises. He also created CoPilot CRM, a software platform designed to help home service businesses streamline their operations.In this episode, Mike lays out the four areas of business you need to get dialed based on which phase of growth you're in:- Lead Gen- Labor- Leadership and- LiquidityHis roadmap will help you focus on the most important systems for YOUR business. And give you a plan to put your fires out one at a time.00:00-Intro01:11-Intro & Why Franchising Matters04:19-Common Misconceptions About Readiness to Scale09:31-The 4 L's10:50-Phase 1: Lead Gen16:43-Phase 2: Labor29:45-Phase 3: Leadership40:57-Phase Four: Liquidity53:22-Wrap up and how to connect with Mike

Jason has a conversation with American Home Shield Northeast Region Director Bob Davoli about the ins and outs of AHS Home Warranty, the exciting features on the new AHS app, home waranty pricing tiers, and some great ancillary benefits for customers of AHS. 

Most business owners think they need an org chart. But what many really need is accountability. In this episode of Masters of Home Service, Forrest Derr—Fractional COO and owner of Derr Consulting—joins host Adam Sylvester alongside his client, business owner Jerry Jackson, to show how to structure your team so everyone knows exactly what they're responsible for. You'll learn how to cut daily chaos, reduce unnecessary calls, and hit your business goals faster. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

From texting workflows and estimate calculators to Google's four-result “Monopoly board,” Phil shows how better ops beat “more leads.” We dig into retargeting your ignored database, the five metrics that matter, and how AI/LLM authority content will shape the next decade. Whether you run HVAC, plumbing, gutters—or manage 1,800 units—these tactics turn chaos into pipeline. Watch to level up your home service marketing today.Connect with Phil RisherWebsite: https://phlashconsulting.com/ Chapters:00:00 – Introduction 07:19 – Two big fixes: ROAS visibility + lead management 09:11 – Text-first workflows that boost response & bookings 13:37 – Chat-to-text widgets & estimate calculators that convert 22:10 – Google “Monopoly board”: LSA, Search Ads, Map Pack, SEO 24:26 – Content flywheel from real customer calls (They Ask, You Answer) 27:21 – AI search & becoming the local authority with content 38:28 – Scaling ladder & PE honey holes (retargeting) 44:45 – Gino Wraps it Up We're here to help create multifamily entrepreneurs... Here's how: Brand New? Start Here: https://jakeandgino.mykajabi.com/free-wheelbarrowprofits Want To Get Into Multifamily Real Estate Or Scale Your Current Portfolio Faster? Apply to join our PREMIER MULTIFAMILY INVESTING COMMUNITY & MENTORSHIP PROGRAM. (*Note: Our community is not for beginner investors)

Home Service Business Coach helps busy home service business owners get off the truck and build a business that supports their ideal lifestyle. Through simple, proven systems, we help owners regain control of their time, increase their income, and create more freedom in their lives. Book a CallJoin The Accelerator™Get Your Personalized $1M Scaling RoadmapFollow HSBC Social's:Facebook | Instagram | YouTube | HSBC Accelerator | Jobber | Home Service Business Coach Email: info@homeservicebusinesscoach.com

What's holding you back from scaling your service business? In this episode of the OWNR OPS Podcast, Austin Gray interviews Steven Nash—private equity operator and partner to dozens of HVAC businesses. Steven shares how he helps business owners go from $800K to $100M+ by solving one bottleneck at a time.You'll learn:Why small businesses stay small—and how to break throughHow to calculate your exact growth targets using simple mathThe difference between working on vs. in your businessHow systems, SOPs, and hiring checklists unlock freedomWhat founders need to understand about finance and cash flowThe visionary vs. executor framework: when to pick your laneIf you're a service-based business owner ready to scale with intention and accountability, this is the episode you've been waiting for.

What makes a great service technician? It's not just tools or technical knowledge—it's mastering the 3 C's: Confidence, Competence, and Control. In this episode of Windshield Time, Chris Elmore and James “J Dub” Walker dive deep into how HVAC, plumbing, and electrical technicians can build the skills and mindset that customers trust. Here's what you'll learn in this episode: -Why confidence is contagious and how it builds customer trust -The difference between knowledge, competence, and wisdom in the trades -Why practice and repetition are the keys to mastery -Balancing efficiency, effectiveness, and technology in troubleshooting -How mentorship accelerates growth for young technicians If you've ever struggled with imposter syndrome, or wondered how to bridge the gap between knowledge and true competence, this episode will give you the tools to lead every service call with authority.

Send us a textEver wonder why your service business hits a ceiling despite your best marketing efforts? The answer might not be in your advertising strategy but in your leadership bench strength.In this enlightening conversation, Crystal welcomes leadership strategist Elise from Velocity Leader to explore how contractors can build depth on their teams. Drawing from her experience coaching over 150 contractors annually, Elise shares invaluable insights about identifying and developing leadership potential within your existing team.The discussion tackles the uncomfortable truth many contractors face: technical excellence doesn't automatically translate to leadership ability. Just because someone is your best technician doesn't mean they should manage your team. Leadership requires a distinct set of skills – emotional intelligence, communication flexibility, and the ability to stay calm under pressure. As Elise points out, "If you look at the most calm person in a room, that's your leader, regardless of title."Both experts emphasize that leadership development must start with self-awareness from the top. Before building your bench, you must become "a leader worth following" who models the behaviors you expect. This means confronting common roadblocks like fear of letting go, perfectionism, and the need for control that prevent many contractors from developing strong teams.The conversation provides practical tools for leadership development, including DISC training to understand communication styles, the "delegate and elevate" framework to identify strengths, and creating clear systems that remove excuses through documentation. Most importantly, they affirm that leadership can absolutely be taught to those who "get it, want it, and have capacity for it."Ready to break through your revenue ceiling? Stop doing everything yourself and start developing the bench strength that will carry your business forward. Your future growth depends not on how hard you work, but on how effectively you develop others to lead alongside you.If you enjoyed this chat From the Yellow Chair, consider joining our newsletter, "Let's Sip Some Lemonade," where you can receive exclusive interviews, our bank of helpful downloadables, and updates on upcoming content. Please consider following and drop a review below if you enjoyed this episode. Be sure to check out our social media pages on Facebook and Instagram. From the Yellow Chair is powered by Lemon Seed, a marketing strategy and branding company for the trades. Lemon Seed specializes in rebrands, creating unique, comprehensive, organized marketing plans, social media, and graphic design. Learn more at www.LemonSeedMarketing.com Interested in being a guest on our show? Fill out this form! We'll see you next time, Lemon Heads!

In this episode of Torsion Talk, Ryan gets real about what matters most in home services: net profit over revenue. Forget the flex of truck counts and million-dollar top lines — we're diving into the numbers that build freedom, stability, and long-term growth.Ryan opens up about his journey from chasing top-line revenue to prioritizing true business health, and the turning points that reshaped his mindset. You'll hear raw insights on financial planning, automation, AI implementation, and growing smarter (not just bigger).Topics Covered: - Transitioning from ServiceTitan to FieldPulse for better automation and cost control - Crushing it with Facebook and Instagram ads — what's actually working now - Splitting residential vs commercial brands and the SEO strategy behind it - GDU Mastermind growth, collaboration, and why it's changing the game for garage door pros - Revenue looks sexy, but profit builds freedom: Ryan's own financial wake-up call - Why most garage door companies operate with net margins under 10% - Strategies to boost net profit from 5% to 15%+ - The financial mindset shift every business owner needs to makeThis one is packed with hard truths and practical strategies you can implement right now. If you're tired of chasing numbers that don't move your bottom line, this episode will challenge your thinking and help you lead with clarity.Want to build a plan for 2026 that actually works? Join Ryan and Joseph Roberts at the 3-day Fort Lauderdale Intensive. One-on-one financials + strategic marketing + sales goals = your most profitable year ever.

What if the fastest way to land new work was hiding in your old quote list? Daniel Dixon, CEO of SendJim, texted 270 leads who never followed through and closed $100K in jobs. In this episode of Masters of Home Service, Daniel and host Adam Sylvester break down the follow-up strategy behind that massive win. You'll learn what to say, when to send it, and why your best next customer might be someone who ghosted you last year. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

In this conversation, Tommy Mello and Tim Brown discuss the intricacies of home service marketing, emphasizing the importance of niche marketing, community engagement, and the balance between SEO and PPC strategies. They explore the challenges faced by home service businesses, the significance of building relationships, and the value of enterprise planning. The discussion also touches on the role of humor in marketing and the necessity of understanding one's market. Tim shares insights from his book, 'How to Become a Hometown Hero,' and highlights the importance of giving back to the community while building a successful business. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.  For more details visit freedomevent.com 00:00 Introduction to Home Service Marketing 05:02 The Importance of Niche Marketing in Home Services 09:41 Challenges and Opportunities in Home Service Marketing 14:46 Navigating SEO, PPC, and Local Marketing Strategies 19:35 Community Engagement and Building Brand Loyalty 24:37 The Role of Humor and Persuasive Communication in Marketing 29:42 Building Relationships and Networking for Business Growth 34:22 The Value of Enterprise and Long-Term Planning 39:09 Final Thoughts and Key Takeaways

In this conversation, Tye Lamar shares his journey from various jobs to becoming an entrepreneur in the real estate and home services industry. He emphasizes the importance of reputation, building relationships, and the challenges faced in business. Tye discusses his vision for a better society, the role of money, and the significance of community building. He also reflects on resilience and life lessons learned through personal experiences, including health challenges.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

From $1M to a 500+ person home service powerhouse—Chad Peterman, President & CEO of Peterman Brothers and host of Can't Stop the Growth, takes the guest seat in this special “tables turned” episode of AI Trade Talk. Chad shares exactly how his team scaled across 11 locations in HVAC, plumbing, and electrical, the strategies behind rapid growth, and why call center performance is the #1 growth lever in the trades. He also breaks down real-world AI applications that improve booking rates, boost efficiency, and drive revenue, without increasing marketing spend. If you're ready to work smarter, serve better, and grow faster in the home service industry, this conversation is packed with actionable insights you can implement today. Additional Resources: Connect with Brad on LinkedIn Ready to Chat Smarter? Grab Your Free ZyraTalk Demo! Learn more about Zyratalk Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: How to balance acquisitions vs. greenfield expansions The marketing “secret sauce” for driving quality leads Why call center performance is the #1 growth lever Practical AI use cases that deliver real ROI in the trade

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Jason has a conversation with Fox & Roach Associate Broker Heather Petrone-Shook about the importance of advocacy, and getting yourself invovled when it comes to issues big and small facing Realtors and our industry. Heather talks about her own journey into service and why she took the leap to get inovlved, why it's important to have your voice be heard, the importance of being a Realtor, and where you can start getting involved at the local or state level. 

Buying your first service vehicle—or your fifth—can make or break your business. In this episode of Masters of Home Service, Erica Krupin, owner of Kroopin's Poopin Scoopin, joins host Adam Sylvester to talk through the lessons she learned while building a fleet that works as hard as her business does. From wrap regrets and insurance headaches to the $4K Facebook van and $50 magnet that still bring in leads, Erica shares how to maximize the ROI of every decision, whether it's decals vs. full wraps, buying used or new, or letting your crew take trucks home.   New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

Tired of losing customers to slow responses, endless follow-ups, and complicated sales processes? In this episode, we break down exactly how to remove friction from your sales process so you can close more deals faster. From instant pricing and transparent answers to automation that builds trust before you even speak to a prospect, this is the future of selling in the blue collar and home service industries. You'll learn: ✅ How instant quotes can win over customers (even if you're priced higher) ✅ Why speed + clarity beats pushy sales every time ✅ How to stack value and remove doubt before the customer even asks ✅ What the next 5 years will look like for blue collar service sales   This approach will help you stand out, win more customers, and keep them coming back.   Learn more about Board Room Elite and how to connect with our community. 

Want more leads and loyalty without wasting ad dollars? Start here. In this episode of Around the Campfire, Katie Donovan sits down with Jason Price, Director of Marketing at My Plumber Plus, to explore how AI and community-driven marketing are transforming growth for home service businesses. Jason breaks down how to think differently about brand, where AI fits in (and where it doesn't), and why building a community outside the job creates loyalty that marketing dollars can't buy. If you're in HVAC, plumbing, or electrical and looking for fresh strategies that actually drive growth, this one's packed with takeaways you can act on right now. Additional Resources: Connect with Jason Price on LinkedIn Learn more about My Plumber PLUS Connect with Katie Donovan on LinkedIn Follow Camp Digital on LinkedIn Learn more about Camp Digital Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: AI helps streamline marketing—but only works if it sounds like you. The best brands feel human, even when powered by automation. Community involvement creates loyalty and word-of-mouth that paid ads can't touch. Customers don't just want service—they want a relationship with a brand they trust. Marketing in 2025 means blending tech and trust. One without the other won't scale.

In this episode, I sit down with Chris Scoville, President of Improvifi, a company revolutionizing how home improvement contractors access financing. Chris shares sales techniques that roofing businesses can leverage smart, contractor-focused financing solutions to grow sales, close more deals, and serve clients better.   We dive into the challenges contractors face around funding projects and how Improvifi's all-in-one platform—offering merchant lending, consumer direct financing, and secured lending—simplifies the process and boosts business growth.   Chris breaks down why building the right team is critical to scaling, how to identify and how to sell to different types of buyers, and the importance of culture in creating lasting success. He also shares practical tips on presenting financing options without being pushy and why Improvifi's approach is different from traditional lenders.   If you're a roofing contractor or homeservice business looking to increase sales and improve client experience through financing, this episode offers valuable insights and actionable strategies to start applying today. #roofing #homeimprovement #contractorlife 

Want us to help you generate consistent, inbound appointments? Book a call with our teamIn this throwback episode, we sit down with Tommy Mello, founder and CEO of A1 Garage Door Service, to uncover how he built one of the most successful home service companies in the country.Tommy shares the mindset shifts, leadership strategies, and business systems that allowed him to grow from a one-man operation to a national brand doing 9 figures in annual revenue. This is a rare behind-the-scenes look at scaling a service business that works without you in the day-to-day.If you're a contractor or home service business owner who wants to build a scalable, profitable, and self-sustaining company, this episode is your blueprint.Key Takeaways for Home Service Business Owners✔️ The mindset required to scale beyond 8 figures✔️ Building a leadership team that drives growth✔️ How to stop working in your business and start working on it✔️ Why tracking the right numbers changes everything✔️ Creating a culture that attracts top talent✔️ Marketing strategies that keep the pipeline full✔️ The importance of personal growth in business success✔️ Lessons learned from costly mistakesTimestamps00:00 Intro and Tommy's journey with A1 Garage Door Service04:15 Building a national brand in the home service industry09:30 Leadership strategies for rapid growth15:20 Why systems matter more than hustle21:45 Tracking KPIs and knowing your numbers28:10 Marketing that generates consistent leads34:45 How to attract and retain top talent40:30 Lessons from mistakes and failures46:15 Creating a self-sustaining business model50:55 Final advice for ambitious business ownersConnect with Contractor DynamicsWebsiteFacebookInstagramLinkedInConnect with Tommy Mello & A1 Garage Door ServiceWebsiteFacebookInstagramLinkedIn#homeservicebusiness #contractorbusiness #contractordynamics #businessgrowth #entrepreneurship #leadership #garagedoorbusiness #throwback #tomtymello #a1garagedoorservice

Jeff Guldalian—aka The 360 Electrician—10x'd his customer base in just 10 weeks by getting back to the basics: answer the phone, follow up fast, and be everywhere your customer is. In this episode of Masters of Home Service, Jeff and host Adam Sylvester break down the marketing moves, sales call tactics, and mindset shifts that helped him scale.   New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

#535 Want to build a business in the trades? In this episode, host Brien Gearin chats with John Wilson, owner of Wilson Plumbing, Heating, and Cooling — a $26 million home service company on a mission to reach $100 million. John shares his journey from taking over his family's small plumbing business at 23 to scaling it into a multi-million dollar enterprise through acquisitions, reinvestment, and strategic growth. You'll hear actionable advice on navigating growth plateaus, the importance of choosing a target customer, and how simplifying service offerings can lead to greater profitability and efficiency. John also opens up about the challenges of leading a multi-trade business and the potential of franchising as a growth strategy. Whether you're in the trades or scaling any service-based business, this episode is packed with insights for entrepreneurs at all stages! (Original Air Date - 12/4/24) What we discuss with John: + Overcoming growth plateaus + Scaling through acquisitions + Focusing on target customers + Simplifying service offerings + Growing profitably post-reinvestment + Service vs. geographic expansion + Considering franchising for growth + Building strong team culture + Competing in less saturated markets + Opportunities in the trades industry Thank you, John! Check out Owned and Operated at ⁠OwnedandOperated.com⁠. Check out Wilson Plumbing, Heating, and Cooling at ⁠WilsonPlumbingandHeating.com⁠. Watch the ⁠video podcast⁠ of this episode! To get access to our FREE Business Training course go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠MillionaireUniversity.com/training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. And follow us on: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Tik Tok⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Youtube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ To get exclusive offers mentioned in this episode and to support the show, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠millionaireuniversity.com/sponsors⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Want to hear from more incredible entrepreneurs? Check out all of our interviews ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Learn more about your ad choices. Visit megaphone.fm/adchoices

An incredible journey from creating water holograms for the world's #1 DJ to building a mission-driven franchise! Join Giuseppe Grammatico and Surv Founder Patrick Brown as they discuss:The inspiring "Rent Sons" origin story.Surv's mission to elevate youth and serve seniors.The "to-do list partner" business model.A step-by-step playbook for franchising YOUR own business!The power of focus and finding your "why."This episode is packed with inspiration and actionable advice for any aspiring entrepreneur!Connect with Franchise Freedom on:Website: https://ggthefranchiseguide.com/podcast/LinkedIn: https://www.linkedin.com/in/giuseppe-grammatico/Facebook: https://www.facebook.com/GGTheFranchiseGuideX: https://twitter.com/ggfranchguideInstagram: https://www.instagram.com/ggthefranchiseguide/YouTube: https://www.youtube.com/@ggthefranchiseguideApple: https://podcasts.apple.com/us/podcast/franchise-freedom/id1499864638Spotify: https://open.spotify.com/show/13LTN5UzA57w2dTB4iV0fmThe Franchise Freedom: Discover Your New Path to Freedom Through Franchise Ownership, Book by Giuseppe Grammatico https://ggthefranchiseguide.com/book or purchase directly on Amazon.

AI isn't coming — it's here. And the way people find your business is already changing.In this episode of Owned and Operated, John sits down with Sam Preston, CEO of Service Scalers, for a deep-dive on how AI is reshaping local search and why HVAC, plumbing, and home service operators need to evolve fast — or risk being left behind.They explore what it means to “rank” in a world of LLMs, how showing up in ChatGPT, Perplexity, and Google's AI Overview actually works, and why your SEO and Google Business Profile (GMB) are more valuable than ever. From review mining to AI-mode discovery to early signs of AI agents booking jobs, this episode lays out a real-world, contractor-first roadmap to dominate in the AI-driven search era.You'll also hear how Wilson's early investment in SEO and programmatic content is now paying off — and why operators of every size should focus on backlinks, FAQs, and review quality today to future-proof their lead flow.Whether you're doing $1M or $50M, if you want to stay visible and competitive as AI search becomes the new front door to your business, this one's essential.

In this episode, Wade sits down with serial entrepreneur Landon Taylor, the founder of Snoball—a cutting-edge word-of-mouth marketing platform revolutionizing how home service companies acquire customers.   Landon's journey is anything but typical. He first built two successful digital marketing businesses: a traffic-driving agency and BestCompany.com, a consumer review platform generating qualified leads for major U.S. service providers. But it was the power of customer reviews and referrals that sparked his most ambitious venture yet—Snoball.   Connect with Landon Taylor: https://www.linkedin.com/in/landonstaylor/   Know more about Snoball: https://snoball.com/ https://www.linkedin.com/company/snoballplatform/ https://www.youtube.com/channel/UCXFHDGCNfBmbKOivbJZfnIw Shop Wade's book - Hometown Titan: Build A Local Business That Dominates Your Market: https://a.co/d/8zLXZMC   Become a MOVING TITAN at the next Moving Titan Retreat https://www.movingtitanretreats.com/   Tighten up your moving company operations with TITAN UP TRAINING https://www.titanuptraining.com/   This episode is powered by Hyre (formerly Hey Lieu) Virtual Assistants: https://www.heylieu.com/ https://www.linkedin.com/company/hey-lieu/ https://www.instagram.com/heylieu.virtual/ https://www.facebook.com/heylieu This episode is sponsored by:   Moversville - an online marketing company and resource for movers, consumers, and those involved in the moving process. https://www.moversville.com/wade     About the Show Wade Swikle is the CEO of 2 College Brothers Moving, Storage and Franchising, currently with locations in Tampa, Gainesville, and Orlando, Florida.   https://2collegebrothers.com/     Learn more and connect with Wade Swikle: Wade's website: https://2collegebrothers.com/ LinkedIn: https://www.linkedin.com/in/wadeswikle/ Youtube: https://www.youtube.com/@2CollegeBrothersMovingStorage Instagram: https://www.instagram.com/wadeswikle/  

⭐ INTERESTED IN FRANCHISE OWNERSHIP? Schedule a call with one of our coaches today!  https://www.francoach.net/