Podcasts about home services

Most contractors think they need more leads, but Josh Crouch says many are already losing revenue inside the calls they have. Josh joins Scott to unpack missed calls, misleading booking-rate data, CSR training, dispatching for dollars, and where AI answering services help or hurt. They also explain why homeowners expect pricing information online and how ecommerce can move the buying process forward before a technician ever reaches the home.Change Your Filter is Powered by Contractor Commerce.Contractor Commerce helps contractors guide homeowners through pricing, options, and next steps directly from their website ... learn more.Follow us on social!LinkedInFacebookInstagramConnect with Josh!

Slow season doesn't have to wreck your home service business.In this episode of Owned and Operated, John Wilson and Jack Carr break down how they prepare for shoulder season when inbound demand slows, the call board gets lighter, and every lead becomes more valuable.They cover how to fill the board with outbound calling, when to use specials and discounts, why sales KPIs can actually improve during slower months, and how tightening labor, marketing, and spending can turn shoulder season into a stronger cash-producing period. They also explain why preparing months ahead and building a customer contact list during peak season makes the slowdown much easier to manage.━━━━━━━━━━━━━━In This Episode━━━━━━━━━━━━━━• Why August and September can be some of the slowest months of the year• How to use outbound calling to fill the board when inbound demand drops• Specials, BOGOs, tune-ups, and other ways to drive shoulder season leads• Why you should lean on proven marketing instead of taking new risks• How to get more revenue from the leads already on your board• Why average ticket and conversion rates can improve during slow season━━━━━━━━━━━━━━Connect━━━━━━━━━━━━━━John Wilsonhttps://www.linkedin.com/in/johnbwilson1/Jack Carrhttps://x.com/thehvacjackOwned and Operatedhttps://www.ownedandoperated.com/━━━━━━━━━━━━━━Sponsors━━━━━━━━━━━━━━FieldPulseReady to ditch the whiteboard and spreadsheets? See how FieldPulse helps home service companies simplify scheduling, dispatching, invoicing, and more. Book a free demo: https://landing.fieldpulse.com/owned_and_operatedSend Us Mail!More Ways To Connect with O&OJohn's Podcast YouTube ChannelOwned and Operated Newsletter Bonus Videos From JohnLeave a ReviewJohn Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

On this episode of the Jered Williams show, Jered welcomes Justin Deese to discuss strategic growth, recruitment, and the evolving demands of the home services industry. The conversation highlights the necessity of 24/7 availability through services like Plumbline and explores Justin's "Blue Angels" philosophy of prioritizing team culture and fit during the hiring process. They dive deep into effective training methods, such as the 80/20 rule for new technicians, and the importance of shifting from a "break-fix" mentality to an educational sales model that offers customers clear options. The episode concludes with insights on balancing immediate marketing ROI with long-term branding and a preview of the upcoming Home Service Hoorah workshop event.

This episode was sponsored by Cardiff & WinChoice USA    LightSpeed VT: https://www.lightspeedvt.com/ Dropping Bombs Podcast: https://www.droppingbombs.com/ Today's Dropping Bombs episode delivers small-town grit turned nine-figure empire with Shaun Keefe and Morgan Wiles, co-founders of WinChoice USA. The company makes windows, doors, and siding. They built it with no investors, no connections, and no safety net into a $100M+ operation over 14 years.   Shaun and Morgan break down flipping three houses to raise their first $32K in startup capital, why they built manufacturing, sales, and installation all under one roof, and how they're beating private equity roll-ups by out-hiring and out-caring for the industry's best talent — all while rebuilding their hometown of 550 people after the local mill shut down and gutted the community.   Two guys from a town most people have never heard of built a business bigger than most people will ever imagine. If they can do it from nothing, there's no excuse left for anyone else.  

Home service businesses are getting more attention than ever. But are they really as good as they look?In this episode of Owned and Operated, John Wilson and Jack Carr talk about why HVAC, plumbing, electrical, and other home service businesses have become so popular; and why they're still incredibly hard to operate.They break down what makes home services attractive, the mistakes people make when buying into the trades, and where there's still opportunity as more buyers enter the space.━━━━━━━━━━━━━━In This Episode━━━━━━━━━━━━━━• Why more people are getting into the trades• What makes home services such an attractive business model• Why fragmentation creates so much opportunity• The reality of staffing, seasonality, and competition• Why running a home service business takes more than being smart• The biggest mistake people make when buying a home service company• The difference between buying a business and buying a job━━━━━━━━━━━━━━Connect━━━━━━━━━━━━━━John Wilsonhttps://www.linkedin.com/in/johnbwilson1/Jack Carrhttps://x.com/thehvacjackCatalyst https://www.ownedandoperated.com/catalyst━━━━━━━━━━━━━━Sponsors━━━━━━━━━━━━━━Quick StaffersHire trained HVAC and plumbing CSRs without the overhead of traditional hiring. Save $500 on your first placement with Quick Staffers: https://www.quickstaffers.com/ Profit & GritRunning a $3M–$15M home service business? Profit & Grit helps contractors improve cash flow, pricing, forecasting, and profitability with guidance from an operator who's built and sold a $25M service business. Book your free 20-minute strategy call: https://www.profitandgrit.comFieldPulseReady to ditch the whiteboard and spreadsheets? See how FieldPulse helps home service companies simplify scheduling, dispatching, invoicing, and more. Book a free demo: https://landing.fieldpulse.com/owned_and_operatedSend Us Mail!More Ways To Connect with O&OJohn's Podcast YouTube ChannelOwned and Operated Newsletter Bonus Videos From JohnLeave a ReviewJohn Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

You can be profitable and still run out of cash.In this supercut episode of Owned and Operated, featuring insights from several episodes, John Wilson breaks down the cash flow, sales, and KPI systems that helped him scale a home service business from $1M to roughly $40M in revenue.Learn why profit doesn't equal cash, how to improve average ticket by solving higher-value problems, and the five numbers every home service owner should track to find problems faster and scale with more control.━━━━━━━━━━━━━━In This Episode━━━━━━━━━━━━━━• Why profitable home service businesses still run out of cash• How to improve cash flow and get paid faster• The systems John would implement at $1M in revenue• How to increase average ticket with a value ladder• Why training and ride-alongs drive better sales performance• The 5 KPIs every home service owner should track• How to diagnose lead, booking, closing, and average ticket problems• Why “number of options” is a critical sales metric• How scorecards and daily KPIs create accountability━━━━━━━━━━━━━━Connect━━━━━━━━━━━━━━John Wilsonhttps://www.linkedin.com/in/johnbwilson1/Jack Carrhttps://x.com/thehvacjackOwned and Operatedhttps://www.ownedandoperated.com/━━━━━━━━━━━━━━Sponsors━━━━━━━━━━━━━━Service ScalersGet more high quality leads with marketing built for home service companies. Book a free strategy call with Service Scalers and see what's driving real jobs: https://os.servicescalers.com/go/oao_podcast/referral/podcastQuick StaffersHire trained HVAC and plumbing CSRs without the overhead of traditional hiring. Save $500 on your first placement with Quick Staffers: https://www.quickstaffers.com/Send Us Mail!More Ways To Connect with O&OJohn's Podcast YouTube ChannelOwned and Operated Newsletter Bonus Videos From JohnLeave a ReviewJohn Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

One in five people are neurodivergent. Half of them do not know it. And in home services and the trades, the number is likely even higher.The autonomy, the problem solving, the independence, the hands-on nature of the work attracts a certain kind of brain. And that brain, whether it carries an ADHD diagnosis, an autism spectrum disorder, or just a lifelong feeling of being wired differently, is showing up every day in your trucks, on your sales calls, and in your leadership seats.Dr. Matt Vorell is a PhD in Organizational Communication from the University of Colorado and a professor at St. Cloud State University. He is autistic, academically credentialed, and deeply passionate about normalizing this conversation in the workplace. His message is simple: different, not less.In this episode:Why the trades attract a higher likelihood of neurodivergent individuals than most industriesWhat autism spectrum disorder actually is and what it is notThe difference between top-down and bottom-up thinking and what it reveals about your teamWhy 90% of autistic individuals are either under or unemployedWhy 75 to 80% of autistic individuals never disclose their status at workHow masking works and the toll it takes on the people doing it every dayThe vaccine and Tylenol claims debunked directly by someone who has studied this for decadesThe double empathy problem and why communication responsibility has to go both waysHow to give instructions, write emails, and assign tasks in ways that actually landHow one manager turned her lowest performing employee into her top performer in two monthsPractical tools including AI as a communication translator for neurodivergent individualsBooks and resources to go deeperRecommended Resources:Temple Grandin - Different, Not LessNeurodiversity at Work by Theo SmithKaylin Partlow on TikTokProfessor Saul on TikTokConnect with Dr. Matt Vorell:LinkedIn: search Dr. Matt Vorell, Connect with Sam Wakefield:Website: https://www.closeitnow.netEmail: sam@closeitnow.netInstagram: @therealcloseitnowFacebook: https://www.facebook.com/samuel.l.wakefieldLinkedIn: https://www.linkedin.com/in/closeitnow/Join the Community: https://www.facebook.com/groups/closeitnowBring This Training to Your Team:Sam travels nationwide to deliver on-site training for home services companies serious about building a culture people want to stay in. Half day classroom, half day ride-alongs. Your team, your market, your systems.Book a call with Sam: calendar.app.google/KZH1j2Q1MAXTKbT38Leave a review on Apple Podcasts or Google. Every review gets read, and if yours gets read on air you earn a no-charge one-on-one coaching session with Sam directly.Google: https://g.page/r/CbfnnDqTCwQdEAE/review

What happens when a contractor stops selling equipment and starts selling solutions? Tim O'Brien explains the shift.

In this episode of Coffee with Crainer, Ben Snow takes us behind the scenes to reveal the business behind the kilt and what it truly takes to dominate home services through bold branding, demonstrating how pairing a show-stopping visual identity with relentless service standards can revolutionize a traditional industry and offer an inspiring masterclass for any rising leader looking to capture attention, build regional trust, and scale a standout enterprise.

The strategies that get your home service business to $3 million will not get you to $30 million.In this episode of Owned and Operated, John Wilson and Jack Carr break down why contractors stall at different stages of growth and how the owner's role has to evolve as the business gets bigger.They discuss escaping “hero mode,” building the right teams and systems, reinvesting in growth, and why the owner can ultimately become the biggest bottleneck in the business.━━━━━━━━━━━━━━In This Episode━━━━━━━━━━━━━━• Why the playbook that gets you to $3M stops working as you scale• Why contractors commonly stall between $3M and $10M• Getting the owner out of "hero mode" and building a real organization• Reinvesting profits versus pulling cash out of the business• The systems and positions you need as the company gets bigger• Why adding trades and locations too early can slow down growth━━━━━━━━━━━━━━Connect━━━━━━━━━━━━━━John Wilsonhttps://www.linkedin.com/in/johnbwilson1/Jack Carrhttps://x.com/thehvacjack Owned and Operatedhttps://www.ownedandoperated.com/━━━━━━━━━━━━━━Sponsors━━━━━━━━━━━━━━AvocaSee how Avoca helps home service companies book more jobs with AI that handles calls, texts, follow ups, and dispatching without adding more chaos. Book a demo: https://www.avoca.ai/partners/oao Service ScalersGet more high quality leads with marketing built for home service companies. Book a free strategy call with Service Scalers and see what's driving real jobs: https://os.servicescalers.com/go/oao_podcast/referral/podcastSend Us Mail!More Ways To Connect with O&OJohn's Podcast YouTube ChannelOwned and Operated Newsletter Bonus Videos From JohnLeave a ReviewJohn Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

Most customers don't hate sales. They hate feeling like they're being sold to. Learn how to ask better questions, build trust before talking about price, and create a sales process that feels natural for both your team and your customers. In this episode of Masters of Home Service, host Adam Sylvester sits down with Kevin Valle (Pink's Windows) to explain how serving customers instead of pitching them helped grow his business from roughly $3,000 a month to more than $80,000 a month. Show Notes: [00:57] Why old-school sales tactics don't work anymore [02:26] From $3K to $80K/month without sales scripts [03:10] What is a healthy close rate for home services? [04:12] How asking better questions wins more jobs [06:51] Why listening matters more than talking [08:43] Build trust before revealing your price [10:40] How to train technicians to sell naturally [13:45] Why Kevin calls sales "serving" [14:39] Kevin's favorite question to ask customers New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ

In this episode of Change Your Filter, Lisa sits down with Erica Leonor, founder of Voxa, to discuss stronger CSR training, better communication, and the human side of home-service sales.Erica explains why CSRs are salespeople and why they should be involved when a Contractor Commerce online quote comes in. When your team knows how to build excitement around the quote, answer questions, and confidently guide the homeowner toward the next step, e-commerce becomes part of a stronger customer journey, not a replacement for it.In this conversation:✅ Why CSRs should see themselves as salespeople✅ How to turn an online quote into a booked appointment✅ Why every department should understand your e-commerce process✅ Where AI can help and where human connection still wins✅ How coaching and incentives can improve CSR performance✅ Why contractors should get better at pitching the value they already provide✅ Erica's perspective on women in the trades, resilience, faith, and balancePowered by Contractor Commerce.Contractor Commerce helps contractors guide homeowners through pricing, options, and next steps directly from their website ... learn more.Follow us on social!LinkedInFacebookInstagramConnect with Erica!

Home service marketing strategy isn't one-size-fits-all. In this Owned and Operated compilation, John Wilson sits down with Lisa Appleby and Ethan Wright of Service Scalers to break down the marketing systems, lead generation strategies, SEO, Google Ads, Local Services Ads, reviews, AI, and growth playbooks that help contractors scale from $1M to $10M+.Whether you own an HVAC, plumbing, electrical, roofing, or other home service business, this episode explains where your next marketing dollar should go, how to generate higher-quality leads, improve conversion rates, and build a marketing engine that scales with your company.In This Episode The marketing roadmap from $1M to $10M in revenue  Where to invest your next marketing dollar  When to use Local Services Ads, PPC, SEO, and aggregators  Why speed-to-lead dramatically increases booked jobs  How online reviews impact rankings and revenue  The biggest marketing mistakes growing contractors make  How AI is changing SEO, Google Search, and digital marketing  The KPIs every contractor should actually be tracking ConnectJohn Wilson https://www.linkedin.com/in/johnbwilson1/Lisa Appleby https://www.linkedin.com/in/lisa-appleby/?originalSubdomain=ukEthan Wright https://www.linkedin.com/in/ethanwrighttx━━━━━━━━━━━━━━ Sponsors━━━━━━━━━━━━━━Comfort ConnectTurn one installation into years of repeat business with Comfort Connect. Give homeowners flexible payment options, stay connected after the job, and create new recurring revenue opportunities. Learn more: https://bit.ly/4wGXqSX YelpLooking for more qualified leads beyond Google? See how contractors are using Yelp to reach homeowners who are ready to book and diversify their lead generation. Learn more: https://business.yelp.com/campaign/ownedandoperated/ Profit & GritRunning a $3M–$15M home service business? Profit & Grit helps contractors improve cash flow, pricing, forecasting, and profitability with guidance from an operator who's built and sold a $25M service business. Book your free 20-minute strategy call: https://www.profitandgrit.comSend Us Mail!More Ways To Connect with O&OJohn's Podcast YouTube ChannelOwned and Operated Newsletter Bonus Videos From JohnLeave a ReviewJohn Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

The best marketing for your home service business might already be sitting in your camera roll. Learn how to get more local leads without paying for Google Ads by using YouTube, video marketing, and content that builds trust before the first phone call. In this episode of Masters of Home Service, host Adam Sylvester sits down with Jacob Palmer (Palmer Electrical) to explain how he stopped paying for Google Ads nearly two years ago and made simple YouTube videos one of his biggest sources of leads. He shares practical tips on creating "watch me work" videos, building trust through content, and turning YouTube into a powerful sales tool.  New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Show Notes: [00:46] Why Jacob stopped paying for Google Ads [02:08] How to get local leads without paying for ads [03:20] How contractors can get customers from YouTube [04:07] Why "watch me work" videos build customer trust [06:46] How to optimize YouTube videos for local SEO [07:01] Should you use your phone or buy a camera? [07:58] Turn YouTube videos into a sales tool [09:13] How to ask customers for more Google reviews [09:43] Why ChatGPT recommends local businesses

In this official Routemize launch demo, DripJobs founder Tanner Mullen reveals why home service businesses lose hundreds of thousands of dollars in leads every year — and demos the tool built to fix it: instant booking, AI-powered route optimization, and a live AI voice agent thatschedules jobs for you.Tanner breaks down the psychology of why customers fill out your lead form and never book,why buyer intent has a shelf life, and how drive time quietly kills your calendar. Then he builds a Routemize account live — setting up territories, qualification rules, and booking forms — andshows all four ways customers can book: web form, chatbot, admin, and a real-time AI voice agent that books a route-optimized appointment on air. If you run a painting business, contracting company, or any home service business that drives to the customer, this is a masterclass in converting more leads without spending a dollar more on marketing.

In this episode, Brian Mulvaney, owner of the Patch Boys in North and South Carolina, shares insights on scaling a drywall business, building strategic partnerships, and expanding into new home services. Discover how he maintains high margins, leverages technology, and plans for long-term growth.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

CarneyShow 07.30.26 AAA Home Services, Alex Stone, Brendan Wiese, Paul Kopsky by

Most home service businesses keep just 5 to 12% net profit, and most owners have no idea that is where they are. The best run HVAC, plumbing, and electrical shops keep 20%, and the gap almost always comes down to a few fixable mistakes. In this episode of Service Business Mastery, Tersh Blissett and Josh Crouch sit down with Matthew Mooney and Raymond Gong of Profitability Partners, a fractional CFO firm that spent years on the private equity side of the table and now helps owners find the profit already hiding in their business. They break down the real gross profit benchmarks for every trade, the labor and pricing mistakes that make your P&L lie to you, why fixing your booking rate beats spending more on ads, and how one plumbing company cut 3 million dollars a year in overhead in six months. This episode is brought to you in partnership with Upfrog, one of our show partners. Upfrog turns paid ad spend into booked, sold system replacements instead of wasted leads. Learn more at upfrog.com. CHAPTERS 0:00 – The 20% Net Margin Most Contractors Never Hit 3:49 – Meet Profitability Partners: Fractional CFOs From Private Equity 7:54 – What Private Equity Looks For in an Undervalued Business 11:00 – Gross Profit Benchmarks by Trade: HVAC, Plumbing, Electrical 15:56 – The Fully Loaded Labor Mistake That Hides Your Real Margin 18:16 – The What Is Everyone Charging Trap and the Discount Price Book 20:24 – Why Discounting Costs You More Than Spending on Ads 23:36 – Fix Your Booking Rate Before You Spend a Dollar on Marketing 27:47 – What Separates a 12% Company From a 20% Company 29:55 – Switching to Commission Pay Without Losing Your Techs 36:41 – Where AI Actually Helps a 5 to 30 Million Dollar Contractor 39:12 – The Overhead Trap: Unused Software and Oversized Leases 41:56 – Case Study: Cutting 3 Million Dollars a Year in Six Months 48:22 – The Exit Math That Turns 200K Saved Into 2 Million 52:15 – The 1% Booking Rate Worth 3 Million, and Why Your CRM Lies 55:33 – Where to Find Matthew and Raymond WHAT YOU'LL LEARN - The real gross profit benchmarks by trade, and why a 50% GP can secretly be sub 40 once labor is fully loaded - Why 20% net profit is realistic, and the mistakes keeping most shops at 5 to 12% - How discounting quietly wrecks your margin, and why 2 to 3% more on ads beats 10% off the price - Why booking rate is the first thing to fix before spending another dollar on marketing - How one plumbing company cut 3 million dollars a year in overhead in six months - The exit math that turns a 200,000 dollar expense cut into 2 million more at the sale THIS EPISODE IS BROUGHT TO YOU BY UPFROG System replacement leads from paid ads, nurtured and booked into sold jobs before your team arrives: upfrog.comBREEZY About 30 percent of inbound calls in home services go unanswered, and those are customers ready to book with whoever picks up first. Breezy puts AI agents on every call, books the job, and follows up instantly, so you wake up to booked jobs instead of missed calls. See how many jobs you are losing at https://getbreezyapp.com and use code SBM for 500 dollars toward Breezy. MARKET STORM Market Storm uses AI to catch early buyer intent and put your brand in front of homeowners before they ever search. Visit https://marketstorm.ai or text 213-575-5448. CALLRAIL CallRail assigns a unique tracking number to each marketing effort, so you know which channels bring your best leads. Try it free at https://callrail.com/sbmpod. PHONETAP Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo COMPANYCAM Capture work, track job progress, and stay connected from the field to the office with photo documentation and AI tools that keep work moving. Start a free trial at https://companycam.com/ CONNECT WITH OUR HOSTS AND GUEST Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Matthew Mooney (Profitability Partners): https://www.linkedin.com/in/matthew-mooney-54b09047/ Raymond Gong (Profitability Partners): https://www.linkedin.com/in/gongraymond/ ARTICLES WORTH READING HVAC profit margin benchmarks: https://profitabilitypartners.io/hvac-profit-margins/ Plumbing profit margin benchmarks: https://profitabilitypartners.io/plumbing-profit-margins/ ABOUT SERVICE BUSINESS MASTERY Service Business Mastery helps home service owners run better, more profitable companies. Every week, Tersh Blissett and Josh Crouch break down the operations, technology, and leadership behind growing an HVAC, plumbing, or electrical business, with the operators actually doing the work. More at https://servicebusinessmastery.com/ Want the frameworks from each episode in your inbox? Join the free Service Business Mastery newsletter: https://servicebusinessmastery.com/ Subscribe on YouTube and follow us on Spotify and Apple Podcasts so you never miss an episode. If this one helped, share it with an owner who needs it. #ServiceBusinessMastery #HomeServices #ContractorProfit #HVACBusiness #FractionalCFO

Being the best technician in your company feels like a win. It can also become the thing holding your business back. Learn how to delegate with confidence, build systems your team can follow, and transition from working in your business to growing it. In this episode of Masters of Home Service, host Adam Sylvester sits down with Austin Rogers (Avai Property Solutions) and Sadi Ingallina (Grow Your Tree Co.) to break down why stepping out of the field is one of the hardest but most important transitions for home service business owners. They share practical advice on hiring, training employees, creating SOPs, and building systems that make delegation easier. New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Show Notes: [00:47] Why being the best technician can limit business growth [02:29] How to transition from technician to business owner [04:15] Why some home service owners struggle to delegate [06:55] Using SOPs and checklists to improve employee training [08:55] Should you hire experienced employees or train from scratch? [10:07] How to stop jumping back into field work [12:06] How to build a team that doesn't depend on you [14:25] Stop fixing symptoms and solve the real problem [16:25] How business systems create owner freedom [17:09] The first SOP every home service business should document [19:06] The biggest fear when stepping out of the field [19:18] The next thing Sadi and Austin need to delegate [19:50] The last task they successfully handed off [20:02] What they're most proud of after stepping back

When Andrea Palacio stepped into the unfamiliar home services industry as an inexperienced founder, disaster struck almost immediately. A rogue manager quit after convincing 10 employees to leave, top clients walked away, and monthly revenue plummeted from $70,000 down to $40,000—all while Andrea was pregnant with her second child and raising an eight-month-old.With zero technical background and no trade experience, Andrea refused to give up. Armed with YouTube tutorials and sheer grit, she taught herself how to build custom AI automations using Claude Code to save her struggling business. Today, her landscaping company generates over $1 million a year, operates seamlessly on autopilot, and runs so effectively without her daily involvement that she recently turned down an offer to sell it.In this episode of the UpFlip Podcast, Andrea sits down with Ryan Atkinson to reveal how a first-time operator replaced tedious manual tasks with custom AI agents—from 24/7 AI voice receptionists and automated invoice follow-ups to hands-free Google Ad optimization.What You'll Learn in This Episode:The Time & Energy Audit: How to analyze your weekly schedule as a new founder to pinpoint the exact manual, repetitive tasks you should delegate to AI first.Hands-Free Google Ads: How connecting Claude directly to your Google Ads campaign slashes your cost-per-click and replaces $4,000/month marketing agencies.The AI Receptionist & Invoice Chaser: How Andrea built automated AI voice agents to answer missed calls, book appointments directly into calendars, and follow up on past-due invoices.Automating 5-Star Reviews: The exact post-service automation workflow that sends instant, time-stamped photos to clients and drives a consistent stream of 5-star Google reviews.One Tool to Rule Them All: Why you don't need to master dozens of complex AI tools, and why focusing deeply on one platform (like Claude) is all it takes to transform your operations.Tags: Service & Consulting, Home Services, Business scaling, Home Services, AI, Landscaping, AutomationResources:The only thing worse than never starting a business… is starting the wrong one. That's why we created the UpFlip Assessment. It's a free tool that matches you with business ideas based on your skills, budget, experience, goals, and the kind of work you actually want to do. The results are scary accurate. Click the link in the show notes to see your best-fit business ideas in seconds — for free.UpFlip Assessment Tool:  https://accelerator.upflip.com/assessment Follow Our Second Channel Here: https://next.upflip.com/spotify Connect with Andrea: https://www.instagram.com/andreapalacio/?hl=en

In this episode, Matt talks about the Facebook Ad strategy that is working for home service business owners in 2026. WANT MATT'S HELP WITH PRINT MARKETING OR COACHING? https://www.serviceindustrycoach.com WATCH THE VIDEO PODCAST https://youtu.be/YY9m6SoiJBY

The fastest-growing home service companies don't fail because they run out of demand. They fail because they run out of leaders.In this episode of Owned and Operated, John Wilson sits down with Jim Lose of The Military Veteran to discuss what separates great operators from average managers. They cover how to hire executive talent, build a structured interview process, identify red flags before making an offer, and create leadership systems that scale with your business.From scorecards and reference checks to compensation, coaching, and military leadership, this episode is a practical guide to building the team that takes your business from operator-led to professionally managed.In This Episode:• Why leadership becomes the biggest growth constraint• How to identify and hire A-player operators• The interview mistakes most owners make• Building scorecards that drive accountability• Coaching vs. replacing underperforming leaders• Compensation, incentives, and equity for key hires• The next executive hire growing businesses should make————————————————

Send us Fan MailSend us Fan MailIn this inspiring episode of Living the Dream with Curveball, we sit down with Amy Chinian, a remarkable entrepreneur whose journey from financial ruin to success showcases the power of resilience and determination. After the 2007 financial crisis left her family $3 million in debt and without a home, Amy turned adversity into opportunity by launching My Hair Helpers, a multimillion-dollar business that provides lice removal services and products. With a humble beginning that started with just a red picnic basket, Amy shares her story of how she transformed a personal challenge into a thriving enterprise.Amy discusses her role as a mentor for women, emphasizing the importance of community and support in overcoming life's obstacles. She reflects on her experiences as a mother of five while building her business, providing insight into the balance of family life and entrepreneurship. Listeners will be inspired by her commitment to helping others and her belief that setbacks can lead to incredible comebacks.What You'll Learn in This Episode:- The journey from financial crisis to entrepreneurial success- How personal challenges can inspire innovative business ideas- The importance of mentorship and community support for women- Strategies for balancing family life and running a business- Insights into Amy's national product line and future projectsJoin us for a conversation filled with motivation, practical advice, and the reminder that with faith and determination, anything is possible. For more information on Amy and her work, visit www.myhairhelpers.comSupport the show

How do you grow a home services division from $3 million to $15 million, with a goal of $20M this year? In this episode of Can't Stop the Growth, Chad Peterman sits down with Blake Wiltshire, Director of Residential Services at Althoff Home Services in the Chicagoland area, to break down exactly what changed and what it took. Blake started at Althoff in 2004 sweeping floors and making warehouse deliveries. Today he runs the entire residential division. The growth didn't come from throwing money at ads. It came from the blocking and tackling: rebuilding the call center, retraining technicians, and getting relentless about the basics most contractors skip. Whether you're a $3M shop trying to find the next gear or a $15M operator pushing toward $20M, this conversation is a masterclass in growing through fundamentals instead of ad spend. Subscribe to Can't Stop the Growth for more conversations with the leaders elevating the home service industry. Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Check out Althoff Home Services: https://callalthoff.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/

Septic may be one of the most overlooked businesses in home services, but it might also be one of the best.In this special compilation episode of Owned and Operated, John Wilson brings together two of the biggest conversations we've had on the septic industry, featuring Chad and Kyle from Epic Septic alongside Micah of Homefield. Together, they break down why septic has become one of the most compelling opportunities in home services and what it really takes to build a scalable business in the space.From pumping and repairs to installations, route density, marketing, and franchising, they share the economics behind the business, the operational challenges unique to septic, and the systems they're using to grow across multiple markets. Whether you're looking to buy a septic company or simply want to understand why so many operators are bullish on the industry, this episode is a complete deep dive.In This Episode:• Why septic is one of the most attractive home service businesses• The economics of pumping, repairs, and installations• How pumping creates long-term customer value• Why modern marketing is a competitive advantage in septic• Pricing, route density, and improving profitability• Scaling across multiple markets and states• The infrastructure challenges every septic operator faces• What buyers should know before acquiring a septic business————————————————

The 4 Stages of Making $100k+ in a Home Service Business (nobody teaches this)There are 4 stages to running a home service business - and 90% of people get permanently stuck in the first two.If you don't know what stage you're in or what to focus on next, you can grind for years and never break past the same revenue.I know this because I've spent the last 12 years building a completely remote cleaning business, and today it does over $100k a month while I work about 5 hours a week.Discovering these 4 stages completely changed how I ran the business.So in this video, I'm breaking down each stage, the numbers you need to hit, and the biggest mistakes that keep most home service businesses trapped.I'll use cleaning business examples, but these principles apply to any home service - so let's get into itConnect with me • X (Twitter): https://x.com/NeelBParekh • MaidThis Franchise info: https://maidthisfranchise.com/ • MaidThis on X: https://x.com/MaidThis• My local business: https://maidthis.com

Think a $100 Google lead only costs you $100? You're probably underestimating what it really costs to win that customer. Learn how to uncover your true customer acquisition cost (CAC), spot expensive marketing blind spots, and make smarter decisions that protect your profit. In this episode of Masters of Home Service, host Adam Sylvester sits down with Gabe Chrismon (Oply) to break down the hidden costs behind every new customer. They explore lead qualification, lead tracking, and practical ways to lower customer acquisition costs and get more value from every marketing dollar. New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Show Notes: [00:42] What is customer acquisition cost (CAC)? [01:24] The hidden costs behind every new customer [05:23] How do you track customer acquisition cost? [06:38] Why drive time quietly destroys profit [08:52] How upsells and downsells lower your CAC [10:04] Why shared leads cost more than you think [12:44] Common customer acquisition cost misconceptions [14:46] How to track and test your best marketing channels [19:45] Which marketing channels should new businesses choose? [21:21] How lead attribution improves marketing ROI [22:48] Which marketing channels should contractors avoid? [22:57] How to qualify leads before wasting time

Derek Cormier, owner of Climate Experts in Melbourne, Florida, joins Lisa for a candid conversation about building a modern home service company and redefining what growth should actually mean.After restarting Climate Experts with one employee in 2019, Derek helped the company double year after year. But as the business expanded, his perspective began to change. Revenue was still important, but it was no longer the only (or even the best) measure of success.Derek explains why sustainable growth also means developing stronger leaders, improving profitability, creating better opportunities for employees, simplifying the customer experience, and giving owners more time with their families.In this episode:Restarting and rebuilding Climate ExpertsHiring around your strengths and weaknessesTurning company culture into a recruiting advantageBuilding trust through authentic contentUsing AI to coach technicians and managersCreating a more transparent buying experiencePrioritizing profit over revenueBuilding a business that supports your lifePowered by Contractor Commerce.eCommerce for Growing Home Service Contractors ... Learn More.Follow us on social!LinkedInFacebookInstagramConnect with Derek!

There are 4 stages to running a home service business - and 90% of people get permanently stuck in the first two.If you don't know what stage you're in or what to focus on next, you can grind for years and never break past the same revenue.Neel knows this because He has spent the last 12 years building a completely remote cleaning business, and today it does over $100k a month while working about 5 hours a week.Discovering these 4 stages completely changed how I ran the business.So in this pod, Neel breaks down each stage, the numbers you need to hit, and the biggest mistakes that keep most home service businesses trapped.He uses cleaning business examples, but these principles apply to any home service - so let's get into itConnect with me • X (Twitter): https://x.com/NeelBParekh • MaidThis Franchise info: https://maidthisfranchise.com/ • MaidThis on X: https://x.com/MaidThis• My local business: https://maidthis.com

Home service franchise ownership can look passive from the outside. Alex Filipuk explains why semi-absentee ownership only works when capital, cash flow, time, and operational complexity support the owner's expectations. Can a Siding Franchise Become Semi-Absentee? Lance Graulich sits down with Alex Filipuk, founder and CEO of Ideal Siding, to discuss how a technology professional with no siding installation experience built a specialized home services franchise with nearly 100 locations across the United States and Canada. Alex explains why siding is an essential service, why it is more complex than roofing, and how that complexity can create opportunity for owners who follow a proven system. This episode is for tech executives, first-time franchise buyers, and investors researching home improvement franchises. You'll also hear why professionals concerned about AI replacing corporate jobs are moving toward local service businesses. For another example, watch Why Tech Executives Are Choosing Home Care Brands.

In this episode, Matt talks about how to "get rich quick" in home services and the key things you'll need to focus on if you want to find success. WANT MATT'S HELP WITH MARKETING? https://www.serviceindustrycoach.com WATCH ON YOUTUBE! https://youtu.be/DCeKp6JeasQ

Most home service companies do not have a lead problem. They have a missed-call problem. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Chris Nelson, Senior Manager of Vertical Marketing at CallRail, to talk about why home service leads disappear, how missed calls turn into lost revenue, and what contractors can do to better understand what is happening inside their call flow. This conversation is not just about answering the phone faster. It is about understanding where your leads come from, how they move through your business, and where good opportunities get lost before they ever turn into booked jobs. Chris breaks down how call tracking, call routing, CRM integrations, AI voice assistants, and conversation intelligence can help contractors see the real story behind their marketing spend and customer calls. They also discuss: Why missed calls are one of the most expensive leaks in a home service business How call routing helps contractors get the right calls to the right people Why attribution is harder now that homeowners use Google, social media, AI search, referrals, and other touchpoints before calling How AI voice assistants can support CSR teams with overflow, after-hours calls, and basic call handling Why call data and conversation intelligence help owners coach their teams and make smarter marketing decisions If you are spending money on marketing but still missing calls, losing track of leads, or struggling to understand which channels are actually creating revenue, this episode will help you see why better call visibility matters. Timestamps 00:00 Pre-show conversations with Chris 04:11 Introducing Voice Assist for Contractors 06:40 Integrating AI in Job Interviews 12:48 Introducing ChatGPT integration with Call Rail 15:18 Understanding Data and Attribution 18:18 Troubleshooting marketing and spending issues 23:07 Boosting Average Repair Tickets 26:08 Managing customer service team 27:07 Managing Incoming Calls and Coverage 31:32 Training and fine-tuning voice assistants 35:12 Using AI for data analysis 37:54 Tracking summer special calls 41:08 Home renovation challenges 43:40 Offering product assistance Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Joshua Crouch: https://www.linkedin.com/in/josh-crouch/ Chris Nelson: https://www.linkedin.com/in/christopher-nelson-205588140/ CallRail: https://www.callrail.com/ Connect with Us • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmasterypodcast • Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly powered by: UpFrog: upfrog.com  MarketStorm is an AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/ Get Your 14-Day Free Trial with CallRail!: https://www.callrail.com/sbmpod CompanyCam: https://companycam.com/ Breezy: Capture 25-30% more clients with Breezy AI Agents. Use code "SBM" to book a demo and get $500 on us: https://getbreezyapp.com/schedule-demo PhoneTAP: Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo   

Are you truly on pace to reach your goals this year... or are you just staying busy? The halfway point of the year is the perfect time to pause, evaluate, and make the adjustments that separate top-producing real estate agents from everyone else. In this episode of the Everything Real Estate Podcast, Jason Ostrowsky welcomes Jimmy Burgess, Chief Coaching Officer at HomeServices of America and the BHHS Network, for an in-depth conversation about performing a mid-year business audit that can transform the second half of your year. Jimmy shares the exact process he has used throughout his own career to evaluate what's working, eliminate what's holding him back, and make intentional adjustments that lead to long-term success. He explains why the best agents don't simply work harder, they work smarter by measuring the right activities and focusing on what actually produces results. Whether you're ahead of your goals, trying to catch up, or simply looking to build a stronger business for the future, this episode is packed with actionable insights that can help you finish the year stronger than you started. In this episode you'll learn: • How to perform a meaningful mid-year business audit • The metrics that actually matter for long-term success • How top-producing agents make strategic adjustments • The difference between being busy and being productive • Jimmy Burgess' proven visibility strategies • How to become the agent prospects remember first • Why relationship-based marketing consistently outperforms chasing strangers If you're serious about growing your real estate business, increasing your visibility, and finishing the year with momentum, this is an episode you won't want to miss! Guest: Jimmy Burgess  Instagram: https://www.instagram.com/jimmyburgess_/ YouTube: https://www.youtube.com/@JimmyBurgess Host: Jason Ostrowsky Instagram: https://www.instagram.com/jayostrowsky/ YouTube: https://www.youtube.com/@EverythingRealEstatePodcast Website: https://ostrowskyteam.com/  

Most home service businesses are using AI the wrong way.In this episode of Owned and Operated, John Wilson and Jack Carr break down how AI is actually changing the trades and why the biggest opportunity isn't replacing technicians, but removing the operational friction that slows growing companies down. They share how they're using AI across acquisitions, accounting, purchasing, reporting, dispatch, and marketing while keeping the human experience at the center of the business.They also discuss why venture capital is pouring money into home services, how AI is creating a new wave of EBITDA expansion, the software they're replacing with custom-built AI tools, and why the companies that embrace AI as a force multiplier, not a replacement for people, will have the biggest advantage over the next decade.In This Episode:• Why home services has become an AI "safe haven" for investors• What AI should never replace inside your business• Using AI to reduce friction instead of cutting headcount• Replacing expensive SaaS tools with custom AI solutions• How AI is transforming acquisitions and multi-location growth• Why accounting is the biggest bottleneck in scaling through M&A• The balance between automation and human customer experience————————————————

Making customers work to hire you could be costing you jobs. Discover how to build a frictionless sales process with better online forms, faster follow-up, and estimates that make it easier for customers to say yes. In this episode of Masters of Home Service, host Adam Sylvester sits down with Brandon Downer (Pink's Windows) to break down the systems behind a frictionless sales system. From simplifying quote requests to removing unnecessary back-and-forth, Brandon shares practical ways to improve the customer experience and win more work. Download our free frictionless selling playbook to put their tips into action: https://bit.ly/3SYimWq New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Show Notes: [00:49] How a frictionless sales process drives growth [02:17] How to build a high-converting online quote form [04:00] How to sell recurring services naturally [05:05] Why customers want more ways to book services [05:44] Hard sell vs. soft sell: Which works best? [07:49] Quotes vs. ballpark estimates: Which builds more trust? [08:07] Make every quote easier to book with appointment dates [09:14] Why speed to lead helps contractors win more jobs [10:20] Should you text or call new home service leads? [11:23] How to capture after-hours leads automatically [13:19] How Pink's general manager handles high lead volume [14:01] Sales automation that speeds up response time [14:56] The #1 sales automation mistake contractors make [15:22] Brandon Downer's best sales closing line

Tommy Mello took a college side hustle painting garage doors and turned it into A1 Garage—a home service behemoth on track to generate over $260 million in revenue this year. But he didn't do it by acting like a traditional tradesman. He did it by running his blue-collar business with the data-driven precision of a Silicon Valley tech giant.In this episode, Tommy sits down with Ryan Atkinson to reveal the aggressive scaling playbook that took him from a broke college kid driving a salvage-title truck to leading a company marching toward a $1.4 billion valuation. Tommy breaks down his obsession with marketing and data, including the exact four KPIs he uses to buy, fix, and scale any service business on the planet.Whether you want to dominate your local market or expand across 22 states, Tommy shares exactly how to build a bulletproof brand, why you should give equity to your technicians, and the networking secret that allowed him to walk into $100M+ shops and copy their exact blueprints for success.What You'll Learn in This Episode:The 4 Golden KPIs: The exact four metrics (Booking Rate, Door Conversion Rate, Average Ticket, and Cost Per Acquisition) Tommy uses to guarantee massive profit margins.Creating Blue-Collar Millionaires: Why Tommy gave away over 20% of his company's equity to his top technicians before private equity ever got involved.The Expansion Playbook: Why "spraying and praying" is a mistake, and why you must completely dominate your local market before attempting to expand across state lines.The Billionaire Mindset: How to out-delegate your competition, avoid "shiny object syndrome," and pay for access to the smartest mentors in your industry.Tags: Home Services, Service & Consulting, Business Scaling, Business Mindset, KPIResources:The only thing worse than never starting a business… is starting the wrong one. That's why we created the UpFlip Assessment. It's a free tool that matches you with business ideas based on your skills, budget, experience, goals, and the kind of work you actually want to do. The results are scary accurate. Click the link in the show notes to see your best-fit business ideas in seconds — for free.UpFlip Assessment Tool:  https://accelerator.upflip.com/assessment Follow Our Second Channel Here: https://next.upflip.com/spotify Connect with Tommy Mello: https://www.instagram.com/officialtommymello/?hl=en

This episode was sponsored by Cardiff & Six Figures in Six Weeks™   LightSpeed VT: https://www.lightspeedvt.com/ Dropping Bombs Podcast: https://www.droppingbombs.com/ Today's Dropping Bombs episode features Ken Christian Smith, a serial entrepreneur who stumbled into a luxury lighting empire serving celebrity estates and gated communities, all while running a completely different life as a certified naturopathic practitioner and author.   Ken shares how a $350 quote from a stranger behind a gate turned into a client list full of A-listers. He also breaks down his Six Figures in Six Weeks™ program, which teaches anyone, no construction experience required, how to add a high-ticket lighting division to their business or start one from scratch.   If you've ever wanted a low-cost business that pays big for just a few months of work, this episode hands you the blueprint.  

Most people think choosing a franchise starts with picking the right industry.   They're wrong.   In this episode, Erik Van Horn sits down with George to discuss what experienced franchise buyers actually look for before investing. From evaluating founders and leadership to understanding Item 19, customer experience, recurring relationships, and long-term growth, this conversation will change the way you research franchise opportunities.   If you're considering buying a franchise, this episode could save you from making one of the biggest mistakes new buyers make.   Timestamps: 00:02:54 Why Leadership Matters More Than the Industry 00:05:14 Inside the Zinga's Business Model 00:06:58 What Makes This Industry Different 00:09:09 Why Happy Customers Matter More Than You Think 00:12:29 The Biggest Challenge in the Business 00:15:11 Why Home Depot Isn't the Real Competition 00:17:57 How COVID Changed the Home Service Industry 00:21:41 How to Read an Item 19 the Right Way 00:28:49 The Lead Generation Strategy Every Franchise Owner Needs 00:31:15 The Relationship-Building Secret to Recurring Revenue   Connect with Erik Van Horn:

Dominic Rubino knows a painful truth about the trades: being great at your job has almost nothing to do with whether your business makes money. Growing up in an immigrant family of welders and framers, he watched talented contractors grind for years just to barely break even.After nearly going bankrupt running his own house-painting business, Dominic realized he needed to stop acting like a tradesman and start acting like a CEO. He mastered the systems of business, eventually building and exiting a massive $120 million mail-order pharmacy empire. Today, Dominic is a high-level business coach dedicated to helping blue-collar entrepreneurs fix their pricing, build systems, and finally get paid what they're worth.If you are exhausted, underpriced, and tired of working 70-hour weeks just to survive, this episode gives you the exact blueprint to step out of the daily grind and into the owner's chair.What You'll Learn in This Episode:You Are Not Your Customer: Why pricing jobs based on what you can afford is keeping your business broke, and how to confidently sell to high-ticket clients.The 30% Close Rate Rule: Why you should actively try to lose 7 out of 10 bids, and how closing every estimate means you are severely underpricing your work.The 40% Profit Target: Dominic breaks down the exact math of a healthy service business and why you must aim for 40% to 50% gross profit margins on every single job.Calendar Selling: How to create genuine urgency and close deals faster by selling forward and backward through the customer's calendar.The E-Myth Shift: The critical mindset shift from being a "flooring guy who runs a business" to a "business person who happens to do flooring."Tags: Business consulting,Service & Consulting, Business scaling, Home Services, Business GrowthResources:If you've been putting off starting a business… good. Because before you jump into an idea that worked for someone else, you should figure out what kind of business actually fits you. That's why we created the best Assessment there is. It's a free tool that asks about your skills, experience, budget, goals, location, and preferences — then matches you with business ideas that make the most sense for YOU. The results are scary accurate. Click the link in the show notes to see your best-fit business ideas in seconds — for free.UpFlip Assessment Tool: https://accelerator.upflip.com/assessment Follow Our Second Channel Here: https://next.upflip.com/spotify Connect with Dominic Rubino: https://www.linkedin.com/in/dominicrubino/

This week we are pulling back the curtain.Inside our Noctave AI Cohort 1 mastermind we brought in a very special guest — Tony Cruz, a cleaning business owner of 15-plus years and one of the most knowledgeable people in the home services industry on the topic of voice AI.In this episode, Brandon introduces Tony and then plays an exclusive behind-the-scenes clip from our live Zoom training where Tony shares his story, his background, and his perspective on where the cleaning industry is headed.This is the first 10 minutes of a much longer session Tony led for our paid cohort members. We wanted to give our podcast audience a taste of who Tony is and what he brings to the conversation before he joins us live on July 7th.Tony Cruz will be joining Brandon live on the July 7th webinar with a special bonus offer for Cohort 2 that he will only reveal on the call.Register for the free live training — Tuesday July 7th at noon Mountain:profitcleaners.com/voiceaiHighlights:00:00 – Introduction00:28 – Meet Tony Cruz: The Cleaning Business Owner Behind the AI Success Stories06:21 – The Biggest Mistake That Nearly Cost a Family Cleaning Business07:48 – The Mindset Shift That Changes How You Sell Premium Cleaning Services08:36 – Why Cold Audiences Don't Care About Your Awards or Reviews09:14 – The Real Reason Customers Will Pay More for Your Cleaning Service10:50 – How Paid Ads and AI Work Better Together11:52 – Where to Learn More About Implementing AI in Your BusinessLinks/Resources Mentioned:Profit Cleaners Website Watch the FREE Masterclass: https://profitcleaners.com/masterclass)Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/Visit profitcleaners.com/cleanerclean to stay updated on everything coming next from Profit Cleaners. profitcleaners.com/cleanercleanRegister for the free live training — Tuesday, July 7th at noon Mountain:profitcleaners.com/voiceaiLearn more about Noctave AI: noctave.ai

Follow Ismael on Instagram: https://www.instagram.com/ismaelnuveceo/ Find his other links here: https://linktr.ee/ismaelvaldez23?utm_source=ig&utm_medium=social&utm_content=link_in_bio&fbclid=PAZXh0bgNhZW0CMTEAc3J0YwZhcHBfaWQPOTM2NjE5NzQzMzkyNDU5AAGntECSwYu12HuY5UAAgmGN5qqO8jicsJmpxE2tkra-8yo6VfN5Qr17Rl7vwCY_aem_8jcKEZQWBHTFA4YEkCwpGARich Somers sits down with Ismael Valdez to talk about building, scaling, and exiting home service companies at a massive level. After a $20M exit, a $100M exit, and now building another company valued well into the nine figures, Ismael breaks down what most contractors never get taught about growth.In this episode, they cover why most home service businesses stay stuck under $2M, how to build a team of A-players, why mastering one trade matters before expanding, and the importance of marketing, sales, operations, pay plans, and leadership when scaling a real company.Connect with Rich on Instagram: @rich_somersInterested in joining The 7 Figure Creator Mastermind? Visit www.the7figurecreator.com to book a free intro call.Interested in joining our Boutique Hotel Mastermind? Visit www.somerscapital.com/mastermind to book a free call.

Jen McKee knew something in 2021 that the rest of the trades industry didn't: local businesses can absolutely dominate on TikTok. When a local plumbing company agreed to test her strategy, they didn't just get views—they generated massive inbound leads, scored thousands of five-star reviews, and became an industry icon without spending a single dollar on ads.As the founder of Key Heart Marketing, Jen specializes in turning plumbers, HVAC techs, and roofers into local social media stars. In this episode of the UpFlip Podcast, she sits down with Ryan Atkinson to debunk the myth that you need to be a professional video editor or a dancing teenager to win on social media.If you're a local business owner putting off content creation because of imposter syndrome or a lack of time, Jen provides the ultimate, stress-free playbook to turn your smartphone into a massive revenue driver.What You'll Learn in This Episode:Document, Don't Create: Why the highest-converting content doesn't require scripts or fancy edits—just an authentic selfie video explaining a problem at your daily job site.The 3 S's Framework: Jen's exact formula for balancing your content: Show Up (50% personal and relatable), Stand Out (30% thought leadership), and Scale (20% selling your services).The Video SEO Hack: How Google is actively indexing TikTok and Instagram videos for local search, and the exact keywords you must put in your bio and captions to rank in your specific city.The 4 C's of Consistency: The simple monthly planning strategy (Consistency, Calendar, Content, Commitment) that prevents burnout and allows you to run a full content calendar on just a few hours a week.Tags: Digital marketing, Service & Consulting, Home Services, EntrepreneurshipTired of guessing what business you should start? UpFlip's Assessment can help — and it's free. Answer a few simple questions about your skills, budget, experience, and what you enjoy doing, then get matched with business ideas that actually fit you best.  Click on the link to get started now: