POPULARITY
Categories
A story about turning impatience into competitive advantage.This episode is for SaaS founders tired of building "professional" products nobody remembers—and anyone wondering if controversy beats convention.Most SaaS companies fail because they try to please everyone.They play it safe with every decision.Joao Marques, CEO of Oscar, took a different path.He quit his job, built the app in four months, then raised 70K euros to start acquiring customers. Created an on-demand home services marketplace that sends marketing messages designed to provoke action. Became Portugal's market leader in two years—by deliberately risking cancellation with every campaign.And this inspired me to invite Joao to my podcast. We explore how strategic controversy creates memorable brands faster than perfect products. Joao shares hard truths about focus, growth over features, and why being hated by some customers beats being ignored by all. You'll discover why having your entire company obsess over one metric beats any complex strategy.We also zoom in on two of the 10 traits that define remarkable software companies: – Focus on the essence – Master the art of creating momentumJoao's story is proof that market leadership often starts by doing what makes others uncomfortable.Here's one of Joao's quotes that captures his philosophy:"Just having one goal. My focus, for example, right now, is acquisition and then GMV, so volume in my app. I'm refreshing the dashboard every 10 minutes. Every decision that we make is based on that. Every goal is based on that. Everyone in my team, and we are, like, 50 people, from customer support to senior management, everyone knows GMV on a daily basis.”By listening to this episode, you'll learn:Why building features before growth is startup suicideWhat happens when you do the unscalable things competitors avoidWhen being annoying drives better retention than being niceWhy one metric beats ten strategiesFor more information about the guest from this week: Guest: Joao Marques, CEO OscarWebsite: oscarapp.com
Zech Osburn, owner of Z's Exteriors, started his business with a $500 pressure washer he bought off Amazon. Now, he's running a $750k operation. In this episode of Masters of Home Service, Zech and host Adam Sylvester break down how he raised prices to stay profitable, built a team from the ground up, and stepped into leadership as a young, ambitious entrepreneur. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0
On September 16, attend our free web class to discover the 6 proven processes to pull you off the job site and out of sales. Register now here: https://trybta.com/CE-CGM-SP25To learn more about Breakthrough Academy, click here: https://trybta.com/EP235 Let's be honest:It's kinda hard to prioritize when everything is on fire.With so many problems to solve and systems to build, how do you figure out what to focus on?Today, landscaper, content creator and author of Total Business Turnaround Mike Andes is here to answer that question.Mike built his business, Augusta Lawn Care into a national brand with 180 franchises. He also created CoPilot CRM, a software platform designed to help home service businesses streamline their operations.In this episode, Mike lays out the four areas of business you need to get dialed based on which phase of growth you're in:- Lead Gen- Labor- Leadership and- LiquidityHis roadmap will help you focus on the most important systems for YOUR business. And give you a plan to put your fires out one at a time.00:00-Intro01:11-Intro & Why Franchising Matters04:19-Common Misconceptions About Readiness to Scale09:31-The 4 L's10:50-Phase 1: Lead Gen16:43-Phase 2: Labor29:45-Phase 3: Leadership40:57-Phase Four: Liquidity53:22-Wrap up and how to connect with Mike
Jason has a conversation with American Home Shield Northeast Region Director Bob Davoli about the ins and outs of AHS Home Warranty, the exciting features on the new AHS app, home waranty pricing tiers, and some great ancillary benefits for customers of AHS.
Most business owners think they need an org chart. But what many really need is accountability. In this episode of Masters of Home Service, Forrest Derr—Fractional COO and owner of Derr Consulting—joins host Adam Sylvester alongside his client, business owner Jerry Jackson, to show how to structure your team so everyone knows exactly what they're responsible for. You'll learn how to cut daily chaos, reduce unnecessary calls, and hit your business goals faster. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0
From texting workflows and estimate calculators to Google's four-result “Monopoly board,” Phil shows how better ops beat “more leads.” We dig into retargeting your ignored database, the five metrics that matter, and how AI/LLM authority content will shape the next decade. Whether you run HVAC, plumbing, gutters—or manage 1,800 units—these tactics turn chaos into pipeline. Watch to level up your home service marketing today.Connect with Phil RisherWebsite: https://phlashconsulting.com/ Chapters:00:00 – Introduction 07:19 – Two big fixes: ROAS visibility + lead management 09:11 – Text-first workflows that boost response & bookings 13:37 – Chat-to-text widgets & estimate calculators that convert 22:10 – Google “Monopoly board”: LSA, Search Ads, Map Pack, SEO 24:26 – Content flywheel from real customer calls (They Ask, You Answer) 27:21 – AI search & becoming the local authority with content 38:28 – Scaling ladder & PE honey holes (retargeting) 44:45 – Gino Wraps it Up We're here to help create multifamily entrepreneurs... Here's how: Brand New? Start Here: https://jakeandgino.mykajabi.com/free-wheelbarrowprofits Want To Get Into Multifamily Real Estate Or Scale Your Current Portfolio Faster? Apply to join our PREMIER MULTIFAMILY INVESTING COMMUNITY & MENTORSHIP PROGRAM. (*Note: Our community is not for beginner investors)
Home Service Business Coach helps busy home service business owners get off the truck and build a business that supports their ideal lifestyle. Through simple, proven systems, we help owners regain control of their time, increase their income, and create more freedom in their lives. Book a CallJoin The Accelerator™Get Your Personalized $1M Scaling RoadmapFollow HSBC Social's:Facebook | Instagram | YouTube | HSBC Accelerator | Jobber | Home Service Business Coach Email: info@homeservicebusinesscoach.com
What's holding you back from scaling your service business? In this episode of the OWNR OPS Podcast, Austin Gray interviews Steven Nash—private equity operator and partner to dozens of HVAC businesses. Steven shares how he helps business owners go from $800K to $100M+ by solving one bottleneck at a time.You'll learn:Why small businesses stay small—and how to break throughHow to calculate your exact growth targets using simple mathThe difference between working on vs. in your businessHow systems, SOPs, and hiring checklists unlock freedomWhat founders need to understand about finance and cash flowThe visionary vs. executor framework: when to pick your laneIf you're a service-based business owner ready to scale with intention and accountability, this is the episode you've been waiting for.
What makes a great service technician? It's not just tools or technical knowledge—it's mastering the 3 C's: Confidence, Competence, and Control. In this episode of Windshield Time, Chris Elmore and James “J Dub” Walker dive deep into how HVAC, plumbing, and electrical technicians can build the skills and mindset that customers trust. Here's what you'll learn in this episode: -Why confidence is contagious and how it builds customer trust -The difference between knowledge, competence, and wisdom in the trades -Why practice and repetition are the keys to mastery -Balancing efficiency, effectiveness, and technology in troubleshooting -How mentorship accelerates growth for young technicians If you've ever struggled with imposter syndrome, or wondered how to bridge the gap between knowledge and true competence, this episode will give you the tools to lead every service call with authority.
Send us a textEver wonder why your service business hits a ceiling despite your best marketing efforts? The answer might not be in your advertising strategy but in your leadership bench strength.In this enlightening conversation, Crystal welcomes leadership strategist Elise from Velocity Leader to explore how contractors can build depth on their teams. Drawing from her experience coaching over 150 contractors annually, Elise shares invaluable insights about identifying and developing leadership potential within your existing team.The discussion tackles the uncomfortable truth many contractors face: technical excellence doesn't automatically translate to leadership ability. Just because someone is your best technician doesn't mean they should manage your team. Leadership requires a distinct set of skills – emotional intelligence, communication flexibility, and the ability to stay calm under pressure. As Elise points out, "If you look at the most calm person in a room, that's your leader, regardless of title."Both experts emphasize that leadership development must start with self-awareness from the top. Before building your bench, you must become "a leader worth following" who models the behaviors you expect. This means confronting common roadblocks like fear of letting go, perfectionism, and the need for control that prevent many contractors from developing strong teams.The conversation provides practical tools for leadership development, including DISC training to understand communication styles, the "delegate and elevate" framework to identify strengths, and creating clear systems that remove excuses through documentation. Most importantly, they affirm that leadership can absolutely be taught to those who "get it, want it, and have capacity for it."Ready to break through your revenue ceiling? Stop doing everything yourself and start developing the bench strength that will carry your business forward. Your future growth depends not on how hard you work, but on how effectively you develop others to lead alongside you.If you enjoyed this chat From the Yellow Chair, consider joining our newsletter, "Let's Sip Some Lemonade," where you can receive exclusive interviews, our bank of helpful downloadables, and updates on upcoming content. Please consider following and drop a review below if you enjoyed this episode. Be sure to check out our social media pages on Facebook and Instagram. From the Yellow Chair is powered by Lemon Seed, a marketing strategy and branding company for the trades. Lemon Seed specializes in rebrands, creating unique, comprehensive, organized marketing plans, social media, and graphic design. Learn more at www.LemonSeedMarketing.com Interested in being a guest on our show? Fill out this form! We'll see you next time, Lemon Heads!
In this episode of Torsion Talk, Ryan gets real about what matters most in home services: net profit over revenue. Forget the flex of truck counts and million-dollar top lines — we're diving into the numbers that build freedom, stability, and long-term growth.Ryan opens up about his journey from chasing top-line revenue to prioritizing true business health, and the turning points that reshaped his mindset. You'll hear raw insights on financial planning, automation, AI implementation, and growing smarter (not just bigger).Topics Covered: - Transitioning from ServiceTitan to FieldPulse for better automation and cost control - Crushing it with Facebook and Instagram ads — what's actually working now - Splitting residential vs commercial brands and the SEO strategy behind it - GDU Mastermind growth, collaboration, and why it's changing the game for garage door pros - Revenue looks sexy, but profit builds freedom: Ryan's own financial wake-up call - Why most garage door companies operate with net margins under 10% - Strategies to boost net profit from 5% to 15%+ - The financial mindset shift every business owner needs to makeThis one is packed with hard truths and practical strategies you can implement right now. If you're tired of chasing numbers that don't move your bottom line, this episode will challenge your thinking and help you lead with clarity.Want to build a plan for 2026 that actually works? Join Ryan and Joseph Roberts at the 3-day Fort Lauderdale Intensive. One-on-one financials + strategic marketing + sales goals = your most profitable year ever.
What if the fastest way to land new work was hiding in your old quote list? Daniel Dixon, CEO of SendJim, texted 270 leads who never followed through and closed $100K in jobs. In this episode of Masters of Home Service, Daniel and host Adam Sylvester break down the follow-up strategy behind that massive win. You'll learn what to say, when to send it, and why your best next customer might be someone who ghosted you last year. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0
In this conversation, Tommy Mello and Tim Brown discuss the intricacies of home service marketing, emphasizing the importance of niche marketing, community engagement, and the balance between SEO and PPC strategies. They explore the challenges faced by home service businesses, the significance of building relationships, and the value of enterprise planning. The discussion also touches on the role of humor in marketing and the necessity of understanding one's market. Tim shares insights from his book, 'How to Become a Hometown Hero,' and highlights the importance of giving back to the community while building a successful business. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Introduction to Home Service Marketing 05:02 The Importance of Niche Marketing in Home Services 09:41 Challenges and Opportunities in Home Service Marketing 14:46 Navigating SEO, PPC, and Local Marketing Strategies 19:35 Community Engagement and Building Brand Loyalty 24:37 The Role of Humor and Persuasive Communication in Marketing 29:42 Building Relationships and Networking for Business Growth 34:22 The Value of Enterprise and Long-Term Planning 39:09 Final Thoughts and Key Takeaways
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this conversation, Tye Lamar shares his journey from various jobs to becoming an entrepreneur in the real estate and home services industry. He emphasizes the importance of reputation, building relationships, and the challenges faced in business. Tye discusses his vision for a better society, the role of money, and the significance of community building. He also reflects on resilience and life lessons learned through personal experiences, including health challenges. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
From $1M to a 500+ person home service powerhouse—Chad Peterman, President & CEO of Peterman Brothers and host of Can't Stop the Growth, takes the guest seat in this special “tables turned” episode of AI Trade Talk. Chad shares exactly how his team scaled across 11 locations in HVAC, plumbing, and electrical, the strategies behind rapid growth, and why call center performance is the #1 growth lever in the trades. He also breaks down real-world AI applications that improve booking rates, boost efficiency, and drive revenue, without increasing marketing spend. If you're ready to work smarter, serve better, and grow faster in the home service industry, this conversation is packed with actionable insights you can implement today. Additional Resources: Connect with Brad on LinkedIn Ready to Chat Smarter? Grab Your Free ZyraTalk Demo! Learn more about Zyratalk Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: How to balance acquisitions vs. greenfield expansions The marketing “secret sauce” for driving quality leads Why call center performance is the #1 growth lever Practical AI use cases that deliver real ROI in the trade
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Jason has a conversation with Fox & Roach Associate Broker Heather Petrone-Shook about the importance of advocacy, and getting yourself invovled when it comes to issues big and small facing Realtors and our industry. Heather talks about her own journey into service and why she took the leap to get inovlved, why it's important to have your voice be heard, the importance of being a Realtor, and where you can start getting involved at the local or state level.
Buying your first service vehicle—or your fifth—can make or break your business. In this episode of Masters of Home Service, Erica Krupin, owner of Kroopin's Poopin Scoopin, joins host Adam Sylvester to talk through the lessons she learned while building a fleet that works as hard as her business does. From wrap regrets and insurance headaches to the $4K Facebook van and $50 magnet that still bring in leads, Erica shares how to maximize the ROI of every decision, whether it's decals vs. full wraps, buying used or new, or letting your crew take trucks home. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0
Tired of losing customers to slow responses, endless follow-ups, and complicated sales processes? In this episode, we break down exactly how to remove friction from your sales process so you can close more deals faster. From instant pricing and transparent answers to automation that builds trust before you even speak to a prospect, this is the future of selling in the blue collar and home service industries. You'll learn: ✅ How instant quotes can win over customers (even if you're priced higher) ✅ Why speed + clarity beats pushy sales every time ✅ How to stack value and remove doubt before the customer even asks ✅ What the next 5 years will look like for blue collar service sales This approach will help you stand out, win more customers, and keep them coming back. Learn more about Board Room Elite and how to connect with our community.
Want more leads and loyalty without wasting ad dollars? Start here. In this episode of Around the Campfire, Katie Donovan sits down with Jason Price, Director of Marketing at My Plumber Plus, to explore how AI and community-driven marketing are transforming growth for home service businesses. Jason breaks down how to think differently about brand, where AI fits in (and where it doesn't), and why building a community outside the job creates loyalty that marketing dollars can't buy. If you're in HVAC, plumbing, or electrical and looking for fresh strategies that actually drive growth, this one's packed with takeaways you can act on right now. Additional Resources: Connect with Jason Price on LinkedIn Learn more about My Plumber PLUS Connect with Katie Donovan on LinkedIn Follow Camp Digital on LinkedIn Learn more about Camp Digital Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: AI helps streamline marketing—but only works if it sounds like you. The best brands feel human, even when powered by automation. Community involvement creates loyalty and word-of-mouth that paid ads can't touch. Customers don't just want service—they want a relationship with a brand they trust. Marketing in 2025 means blending tech and trust. One without the other won't scale.
In this episode, I sit down with Chris Scoville, President of Improvifi, a company revolutionizing how home improvement contractors access financing. Chris shares sales techniques that roofing businesses can leverage smart, contractor-focused financing solutions to grow sales, close more deals, and serve clients better. We dive into the challenges contractors face around funding projects and how Improvifi's all-in-one platform—offering merchant lending, consumer direct financing, and secured lending—simplifies the process and boosts business growth. Chris breaks down why building the right team is critical to scaling, how to identify and how to sell to different types of buyers, and the importance of culture in creating lasting success. He also shares practical tips on presenting financing options without being pushy and why Improvifi's approach is different from traditional lenders. If you're a roofing contractor or homeservice business looking to increase sales and improve client experience through financing, this episode offers valuable insights and actionable strategies to start applying today. #roofing #homeimprovement #contractorlife
Want us to help you generate consistent, inbound appointments? Book a call with our teamIn this throwback episode, we sit down with Tommy Mello, founder and CEO of A1 Garage Door Service, to uncover how he built one of the most successful home service companies in the country.Tommy shares the mindset shifts, leadership strategies, and business systems that allowed him to grow from a one-man operation to a national brand doing 9 figures in annual revenue. This is a rare behind-the-scenes look at scaling a service business that works without you in the day-to-day.If you're a contractor or home service business owner who wants to build a scalable, profitable, and self-sustaining company, this episode is your blueprint.Key Takeaways for Home Service Business Owners✔️ The mindset required to scale beyond 8 figures✔️ Building a leadership team that drives growth✔️ How to stop working in your business and start working on it✔️ Why tracking the right numbers changes everything✔️ Creating a culture that attracts top talent✔️ Marketing strategies that keep the pipeline full✔️ The importance of personal growth in business success✔️ Lessons learned from costly mistakesTimestamps00:00 Intro and Tommy's journey with A1 Garage Door Service04:15 Building a national brand in the home service industry09:30 Leadership strategies for rapid growth15:20 Why systems matter more than hustle21:45 Tracking KPIs and knowing your numbers28:10 Marketing that generates consistent leads34:45 How to attract and retain top talent40:30 Lessons from mistakes and failures46:15 Creating a self-sustaining business model50:55 Final advice for ambitious business ownersConnect with Contractor DynamicsWebsiteFacebookInstagramLinkedInConnect with Tommy Mello & A1 Garage Door ServiceWebsiteFacebookInstagramLinkedIn#homeservicebusiness #contractorbusiness #contractordynamics #businessgrowth #entrepreneurship #leadership #garagedoorbusiness #throwback #tomtymello #a1garagedoorservice
Jeff Guldalian—aka The 360 Electrician—10x'd his customer base in just 10 weeks by getting back to the basics: answer the phone, follow up fast, and be everywhere your customer is. In this episode of Masters of Home Service, Jeff and host Adam Sylvester break down the marketing moves, sales call tactics, and mindset shifts that helped him scale. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0
Where to find Kedma Ough:Ninja VA: https://ninjava.comFacebook: https://www.facebook.com/kedmaoughJoin Jonathon Henderson from Pressure Washing Marketing Pros as he sits down with Kedma Ough—coach to the coaches at Conquer, business funding expert, and head of operations at Ninja VA—to talk about freedom, delegation, and building businesses that run without you.In this powerful episode, Kedma shares her remarkable journey from surviving an abusive childhood to securing over $100 million in funding for small businesses, owning a cleaning company run entirely by VAs, and coaching thousands of entrepreneurs to scale without burning out.From running Superb Maids in Portland with just three VAs to helping service business owners break through revenue ceilings, Kedma breaks down exactly how to delegate, hire, and structure your team so you can focus on your genius zone—not on admin chaos.Key topics covered in this episode include:✅ How Kedma went from hiding in a basement to building multiple successful businesses✅ Why freedom—not money—is the ultimate goal for entrepreneurs✅ The first tasks you should outsource to a VA to free up your time✅ How to run a cleaning company without stepping foot in a client's home✅ The right way to hire, train, and manage virtual assistants✅ Why many service businesses get stuck at $250K/year—and how to break through✅ How to identify the work only you should be doing✅ Tips for building systems your team can follow without you✅ The mindset shift that separates stressed owners from scaling leaders✅ Why AI won't replace great people—but will supercharge themKedma also shares her VA management process, the importance of a career path for every team member, and how she uses her coaching expertise to transform home service companies into streamlined, profitable operations.
In today's Tech3 from Moneycontrol: From 10-minute groceries to 10-minute home help, startups like Snabbit and Pronto are racing to deliver cleaners, cooks, and handymen in record time. The taxman issues Google notices over gambling sites, while banks urge raising GST thresholds to keep small merchants on digital payments. Plus, India's humanoid robots hit factory floors with Ati Motors' Sherpa Mecha, and BlueStone's IPO opens with a modest Day 1 subscription.
#535 Want to build a business in the trades? In this episode, host Brien Gearin chats with John Wilson, owner of Wilson Plumbing, Heating, and Cooling — a $26 million home service company on a mission to reach $100 million. John shares his journey from taking over his family's small plumbing business at 23 to scaling it into a multi-million dollar enterprise through acquisitions, reinvestment, and strategic growth. You'll hear actionable advice on navigating growth plateaus, the importance of choosing a target customer, and how simplifying service offerings can lead to greater profitability and efficiency. John also opens up about the challenges of leading a multi-trade business and the potential of franchising as a growth strategy. Whether you're in the trades or scaling any service-based business, this episode is packed with insights for entrepreneurs at all stages! (Original Air Date - 12/4/24) What we discuss with John: + Overcoming growth plateaus + Scaling through acquisitions + Focusing on target customers + Simplifying service offerings + Growing profitably post-reinvestment + Service vs. geographic expansion + Considering franchising for growth + Building strong team culture + Competing in less saturated markets + Opportunities in the trades industry Thank you, John! Check out Owned and Operated at OwnedandOperated.com. Check out Wilson Plumbing, Heating, and Cooling at WilsonPlumbingandHeating.com. Watch the video podcast of this episode! To get access to our FREE Business Training course go to MillionaireUniversity.com/training. And follow us on: Instagram Facebook Tik Tok Youtube Twitter To get exclusive offers mentioned in this episode and to support the show, visit millionaireuniversity.com/sponsors. Want to hear from more incredible entrepreneurs? Check out all of our interviews here! Learn more about your ad choices. Visit megaphone.fm/adchoices
An incredible journey from creating water holograms for the world's #1 DJ to building a mission-driven franchise! Join Giuseppe Grammatico and Surv Founder Patrick Brown as they discuss:The inspiring "Rent Sons" origin story.Surv's mission to elevate youth and serve seniors.The "to-do list partner" business model.A step-by-step playbook for franchising YOUR own business!The power of focus and finding your "why."This episode is packed with inspiration and actionable advice for any aspiring entrepreneur!Connect with Franchise Freedom on:Website: https://ggthefranchiseguide.com/podcast/LinkedIn: https://www.linkedin.com/in/giuseppe-grammatico/Facebook: https://www.facebook.com/GGTheFranchiseGuideX: https://twitter.com/ggfranchguideInstagram: https://www.instagram.com/ggthefranchiseguide/YouTube: https://www.youtube.com/@ggthefranchiseguideApple: https://podcasts.apple.com/us/podcast/franchise-freedom/id1499864638Spotify: https://open.spotify.com/show/13LTN5UzA57w2dTB4iV0fmThe Franchise Freedom: Discover Your New Path to Freedom Through Franchise Ownership, Book by Giuseppe Grammatico https://ggthefranchiseguide.com/book or purchase directly on Amazon.
AI isn't coming — it's here. And the way people find your business is already changing.In this episode of Owned and Operated, John sits down with Sam Preston, CEO of Service Scalers, for a deep-dive on how AI is reshaping local search and why HVAC, plumbing, and home service operators need to evolve fast — or risk being left behind.They explore what it means to “rank” in a world of LLMs, how showing up in ChatGPT, Perplexity, and Google's AI Overview actually works, and why your SEO and Google Business Profile (GMB) are more valuable than ever. From review mining to AI-mode discovery to early signs of AI agents booking jobs, this episode lays out a real-world, contractor-first roadmap to dominate in the AI-driven search era.You'll also hear how Wilson's early investment in SEO and programmatic content is now paying off — and why operators of every size should focus on backlinks, FAQs, and review quality today to future-proof their lead flow.Whether you're doing $1M or $50M, if you want to stay visible and competitive as AI search becomes the new front door to your business, this one's essential.
Oscar Gil, owner of R3 Auto Detailing, brings in 100+ leads a month using a repeatable, 4-step SEO strategy. In this episode of Masters of Home Service, Oscar and host Adam Sylvester walk through exactly how it works, covering everything from service area pages and optimized Google Business Profiles to the copywriting tactics that help turn clicks into booked jobs. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0
Home service business owners, HVAC and plumbing leaders, and contractors looking to build stronger teams, this episode is your blueprint for leading with impact. Former championship-winning basketball coach Jim Johnson shares powerful leadership lessons that apply directly to growing and scaling a home service company. From turning around toxic team dynamics to coaching underdogs into top performers, Jim unpacks the real difference between average and elite leaders—and how culture drives it all. Chad Peterman connects every story to what matters for trades business growth today: retention, communication, and empowering your people to lead. If you're building a high-performing team in HVAC, plumbing, or electrical, this episode is a must. Free Coaching for Home Service Pros Additional Resources: Jim Johnson on LinkedIn Jim Johnson's Website Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Self-leadership comes first – If you can't lead yourself, you can't lead your team. Culture drives performance – Championship teams win because they care about each other. Empowered teams outperform – The best ideas often come when you stop talking and start listening. Role clarity matters – Everyone needs to know what “winning” looks like in their role. One-on-one time isn't optional – If you're skipping check-ins, you're losing your best players
In this episode, Wade sits down with serial entrepreneur Landon Taylor, the founder of Snoball—a cutting-edge word-of-mouth marketing platform revolutionizing how home service companies acquire customers. Landon's journey is anything but typical. He first built two successful digital marketing businesses: a traffic-driving agency and BestCompany.com, a consumer review platform generating qualified leads for major U.S. service providers. But it was the power of customer reviews and referrals that sparked his most ambitious venture yet—Snoball. Connect with Landon Taylor: https://www.linkedin.com/in/landonstaylor/ Know more about Snoball: https://snoball.com/ https://www.linkedin.com/company/snoballplatform/ https://www.youtube.com/channel/UCXFHDGCNfBmbKOivbJZfnIw Shop Wade's book - Hometown Titan: Build A Local Business That Dominates Your Market: https://a.co/d/8zLXZMC Become a MOVING TITAN at the next Moving Titan Retreat https://www.movingtitanretreats.com/ Tighten up your moving company operations with TITAN UP TRAINING https://www.titanuptraining.com/ This episode is powered by Hyre (formerly Hey Lieu) Virtual Assistants: https://www.heylieu.com/ https://www.linkedin.com/company/hey-lieu/ https://www.instagram.com/heylieu.virtual/ https://www.facebook.com/heylieu This episode is sponsored by: Moversville - an online marketing company and resource for movers, consumers, and those involved in the moving process. https://www.moversville.com/wade About the Show Wade Swikle is the CEO of 2 College Brothers Moving, Storage and Franchising, currently with locations in Tampa, Gainesville, and Orlando, Florida. https://2collegebrothers.com/ Learn more and connect with Wade Swikle: Wade's website: https://2collegebrothers.com/ LinkedIn: https://www.linkedin.com/in/wadeswikle/ Youtube: https://www.youtube.com/@2CollegeBrothersMovingStorage Instagram: https://www.instagram.com/wadeswikle/
⭐ INTERESTED IN FRANCHISE OWNERSHIP? Schedule a call with one of our coaches today! https://www.francoach.net/
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
One rep closed $70K in a single week, and it all came down to one simple daily formula. Doni Jones, owner of Don's Tree Services, runs a fast-growing tree care business built on discipline and consistent action. In this episode of Masters of Home Service, Doni and host Adam Sylvester unpack her 25-25-10 sales method—25 calls, 25 texts, and 10 estimates a day—and how it fuels her high-performing, purpose-driven team. BONUS: Doni's daughter, Megan, joins the podcast as a recent high school grad who has joined the family business. She shares her perspectives as a young sales manager. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0
In this thought-provoking episode, Ryan tackles one of the most overlooked transitions in the home service world: moving from the field to the office. After receiving a powerful listener question—"What should I do now that I'm finally working on my business instead of in it?"—Ryan unpacks the journey that many business owners face but few talk about.Drawing from his own path, including his infamous 10-hour first install and his management background, Ryan walks through what it takes to zoom out and lead your business strategically. He dives into setting a vision, building systems, investing in branding, and creating culture that extends beyond your company walls. You'll hear why leadership development is non-negotiable if you want to scale and what “CEO Day” looks like when done right.This episode doesn't shy away from hard truths—like how ego keeps you feeling “needed” but stuck, or how taking out the trash may be costing your business more than you realize. Ryan introduces the “bucket value” analogy to help business owners prioritize their time and delegate low-value tasks. He also shares real-life advice from HVAC legend Matthew Holtkamp, including how to ask, “Can someone else do this?” before taking action.Ryan breaks down why working ON the business means installing systems, not just garage doors, and how to avoid falling back into old habits by setting triggers and KPIs that expose where you're slipping. He also covers the guilt many business owners feel when stepping back—and why it's time to stop apologizing for being a leader.The episode ends with a clear call to invest in your personal and business growth through coaching, masterminds, CRMs, automations, and smarter communication tools. Ryan even teases a new all-in-one messaging platform that could reshape how contractors manage customer interaction across channels.If you're ready to stop wearing every hat and start leading with clarity, this is the episode that'll nudge you forward. Whether you're doing $200K or $20M, the challenges are the same—and the answers start here.Fort Lauderdale Intensive – 2 Seats Left! Join Ryan and the team for a 3-day business growth retreat: Luxury stay, private chef, whiteboard strategy sessions, and life-changing clarity. → garagedooru.com/intensiveFind Ryan at:https://garagedooru.comhttps://aaronoverheaddoors.comhttps://markinuity.com/Check out our sponsors!Sommer USA - http://sommer-usa.comSurewinder - https://surewinder.comStealth Hardware - https://quietmydoor.com/
Jason sits down with Larry Flick V - CEO of BHHS Fox & Roach, Realtors and the Trident Group to break down the second half of 2025, what's surrpised Larry in the first half of the year, and why there is reason for optimism heading into the Q3 and Q4. We'll also cover some new training opportunites, changes to our ACE platform, and what Larry thinks about the changes to the senior leadership at Berkshire Hathaway and HomeServices.
Hunter Patrick, owner of Dumpire Junk Removal, and Jon Dawson, owner of Green Duck Lawn and Land, grew their businesses past $500K by staying scrappy, consistent, and creative. In this episode of Masters of Home Service, host Adam Sylvester digs into the free marketing tactics that fueled their growth, like posting in Facebook groups, building trust through Instagram, and turning local connections into steady leads. One video even led to a $400K job. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0
What if every contractor had access to world-class leadership training, accountability, and a community that actually gets it? That's exactly what Chad Peterman and David Gregory are building with The Arena. In this episode of Can't Stop the Growth, Chad and David pull back the curtain on a game-changing platform for HVAC, plumbing, and electrical leaders who are ready to grow—faster and smarter. From breaking leadership ceilings to solving real business challenges alongside like-minded pros, this episode is a call to action for anyone serious about leading their team and business to the next level. Whether you're at $3M or $30M, The Arena was built for YOU. Join the movement.
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this conversation, Rachel Lynch, a financial planner specializing in the home services space, discusses her journey from real estate to financial planning. She emphasizes the importance of financial readiness for real estate investors and the interconnectedness of financial planning and lending. Rachel shares insights on navigating financial strategies for real estate investment and the significance of building a strong network to seize opportunities in the real estate market. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
In this episode of Owned and Operated, John and Jack break down the most underrated—and often misunderstood—pillar of business success: cash flow.They dive deep into what cash flow actually means (hint: it's not EBITDA or net profit) and why failing to understand it almost tanked their companies. From sharing near-miss horror stories to the practical systems they've built—like automatic savings transfers and cash forecasting—this episode is a must-watch for any operator who wants to build a sustainable, growth-ready business.Whether you're just starting out or scaling past $10M, John and Jack unpack how better cash flow habits can protect your company from financial landmines and unlock new levels of financial control.
A few weeks ago I got a comment on Facebook from someone saying that we should connect. I can't even remember the context. Usually I'm skeptical with those types of things, but I went and looked at his profile and saw a lot of mutual connections. Then we both realized that we are local to the St. Louis area. After a few messages back and forth hearing about his story, I said that's a guy I want on my podcast. So here we are. Jason Jackson, welcome to the show.Jason's Bio:Jason Jackson is the CEO of Growth Pro Agency and co-owner of Air Sense Environmental, a seven-figure home services business in the St. Louis area. In 2024, Jason co-founded Air Sense Environmental with partner Jake Lusby, rapidly scaling it to become a premier radon and indoor air quality company. Within six months, they had transitioned to full-time operations and built a multi-million dollar valuation, though not without learning costly lessons along the way - including losing $30,000 to unreliable marketing companies in their first year.Rather than rely on external agencies, Jason developed his own comprehensive marketing systems, sales processes, and operational efficiencies that now run his business nearly on autopilot. This hands-on experience led him to create Growth Pro Agency, where he helps other home service professionals implement the same proven systems through his "Chief Operations Partner Program." Jason's unique value proposition is his real-world expertise as an active home services business owner who offers battle-tested strategies from someone who's actually built and scaled a successful company from scratch.Connect with Jason: Facebook: https://www.facebook.com/jason.jackson.165/Instagram: https://www.instagram.com/jasonjackson_01/Tiktok: https://www.tiktok.com/@jasonjackson_01?lang=enYouTube: https://youtube.com/@jasonjacksongrowth?si=9F9vITA6h7bpDBd0Builders of Authority:FREE Facebook Group: https://www.facebook.com/groups/7685392924809322 BOA Mastermind: https://buildauthority.co/order-form-mastermind GoHighLevel Extended 30-day Free Trial w/TONS of Personal Branding Bonuses: http://gohighlevel.com/adammcchesney
In this packed episode of the Torsion Talk podcast, Ryan opens up about life, loss, business, and the powerful breakthroughs he's making through automation and AI. From recovering after heart surgery to navigating chaos at home and work, Ryan gets real about overcommitment, mental health, and the importance of building systems that scale without burnout.Ryan shares details about an exclusive financial deep-dive in Florida—designed for garage door business owners looking to get serious about their numbers and crush their growth goals. He highlights how understanding financials changed the game for him, and how the upcoming event features a garage door industry CFO to help attendees build custom growth and profitability plans in a luxury, relaxed setting.He also previews the December GDU Workshop in Atlanta and announces updates about GDU Shop Tours, with one already sold out. With heartfelt respect, Ryan pays tribute to Steve Sims, a former speaker and true industry icon who recently passed away, leaving a legacy of generosity, grit, and vision.For those curious about what's next in automation, Ryan pulls back the curtain on how his company is leveraging AI for phones, account management, and sales follow-ups. He shares the lessons learned from testing AI tools—what works, what doesn't, and how they're revolutionizing customer communication and operations at Aaron Overhead Doors.He dives into challenges like customer trust, bot response quality, and how AI—when customized thoughtfully—can cut labor costs and boost margins without sacrificing customer experience. Ryan also breaks down how to start implementing automation without getting overwhelmed, and why "just because you can doesn't mean you should" is a motto worth living by.Toward the end, Ryan talks about using AI-generated video content, emphasizing that bad video can hurt your brand more than help it. He drops tips on prompt engineering, content creation, and why being proactive about your health and stress is critical for sustained success.If you're a home service business owner, this episode will hit home—mixing vulnerability with value, clarity with chaos, and inspiration with insight. Tune in and learn how to move smarter, stay focused, and scale your operation the right way.Fort Lauderdale Intensive – 2 Seats Left! Join Ryan and the team for a 3-day business growth retreat: Luxury stay, private chef, whiteboard strategy sessions, and life-changing clarity. → garagedooru.com/intensiveFind Ryan at:https://garagedooru.comhttps://aaronoverheaddoors.comhttps://markinuity.com/Check out our sponsors!Sommer USA - http://sommer-usa.comSurewinder - https://surewinder.comStealth Hardware - https://quietmydoor.com/
From running an HVAC business with her husband to becoming the Principal Industry Advisor at ServiceTitan, Angie Snow shares proven ways to recruit new talent, boost online reviews, retain employees with creative scheduling, and leverage technology like AI. Get tactical advice on building a winning team culture, overcoming trade industry stigmas, and hear why home service careers are more in demand—and rewarding—than ever. More about the episode Theme Music by Ali Schwartz and Meserole Sound
In this conversation, Austin Zaback shares insights on entrepreneurship, the importance of commitment, and the evolving landscape of real estate and home services. He discusses strategies for building a sellable business, the challenges of navigating the real estate market, and the significance of mentorship and company culture. The dialogue emphasizes the need for execution, the value of saying no, and the impact one can have on others. Austin reflects on personal growth, the importance of enjoying the journey, and the lessons learned from both successes and failures. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 The Importance of Commitment 02:58 Exploring Home Services 05:46 Building a Sellable Business 09:13 Real Estate Insights and Strategies 11:58 The Evolution of Wholesaling 14:56 Navigating the Real Estate Market 17:58 The Future of Real Estate and AI 20:41 Challenges in Home Services 23:54 The Art of Saying No 26:46 Creating a Positive Company Culture 29:50 The Role of Mentorship 32:55 Defining Success and Impact 35:50 Advice for Future Generations 38:36 The Value of Execution 41:46 Final Thoughts and Reflections
Summary: When your A/C breaks down in the middle of summer, you want someone at your house to fix it that same day. And one firm has been able to leverage that reliability into a national home services empire. Ken Haines was appointed CEO of Wrench Group almost 10 years ago and he has since guided the company to become the second largest non-franchised home services company in the United States. Ken joins us to discuss his philosophy on leadership, the benefits of Wrench Group's innovative partnership model, and the impact of emerging tech in the home-services industry. Highlights:Wrench Group Services (1:59)Ken's path through the industry (2:40)Company-owned vs. Franchised (4:50)Autonomy vs. Consistency (5:49)Evaluating Culture Fit (7:03)Customer Experience (8:34)Covid's Impacts (11:24)Emerging Tech (13:10)Recruitment (16:42)Where does Wrench Group go from here? (19:32)Links:Ken's LinkedInWrench Group LinkedInWrench Group WebsiteICR LinkedInICR TwitterICR Website Feedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, joe@lowerstreet.co.
In this conversation, Lawrence Castillo shares his insights on building a successful business in the HVAC industry, emphasizing the importance of budgeting, recruiting top talent, and learning from mentors. He discusses the challenges of operating in California's market, the role of technology in business growth, and the significance of maintaining healthy profit margins. The conversation also touches on effective marketing strategies, the debate between acquisitions and greenfield opportunities, and the power of customer reviews in driving business success. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Building a Strong Budget 02:52 Recruiting A-Players for Success 05:57 The Journey of an Accidental Entrepreneur 08:37 Learning from Great Mentors 11:33 The Importance of Process and Accountability 14:39 Navigating the Challenges of California's Market 17:49 The Role of Technology in Business Growth 20:35 Understanding Healthy Profit Margins 23:30 Marketing Strategies for Success 26:11 The Debate: Acquisitions vs. Greenfield 29:04 Creating Demand in Home Services 32:01 Negotiating with Vendors Effectively 34:53 The Power of Reviews in Business 38:00 Final Thoughts and Advice for Contractors