Podcasts about one future

Tisha Schuller welcomes Shawn Patterson, President and CEO at Southern Star Central Gas Pipeline, to the Energy Thinks podcast. Listeners will hear how Shawn sees opportunities within all risks. Shawn holds a bachelor's degree in civil engineering from Rose-Hulman Institute of Technology and an MBA from the University of Notre Dame. He serves on the boards of ONE Future, the Southern Gas Association, the Greater Owensboro Chamber of Commerce, and the Regional Water Resource Agency. Subscribe here for Tisha's weekly Both of These Things Are True email newsletter. Follow all things Adamantine Energy at www.energythinks.com. Thanks to Kayla Chieves who makes the Energy Thinks podcast possible. [Interview recorded on April 30, 2024]

I invite you to find out more about the Abundance Reality Shift Coaching Program: https://affirmationtomanifestation.com/abundance You might also want to book an individual coaching session with me: https://affirmationtomanifestation.com/coaching 

NEW ALBUM REVIEWS@therydealong

Welcome to Guardian Down Cast: A Destiny Podcast...if you love to play the game Destiny 2, you've come to the right place.  We're a podcast community full of like minded Guardians who love the game. Have you ever wondered who that gamertag next to you is in a raid?  Where are they from?  How did they find Destiny?  Well, it's our mission to hear the stories of our Destiny community, wherever that may be.  We report the latest updates and news within the game and community and we're a podcast that emphasizes our community, because without it, it's just not the same Destiny.  That's why our show motto is "Guardian Down Cast...your stories, your community...your Destiny.    This week, it's a two part episode from Guardian Down Cast.  In part one, we talk about subjects in the Destiny-verse and Mr. Monkey and Average Destiny 2 Player submit their topics to the "table".  Part two will be released on Wednesday, April 17th where we pick up and discuss three more topics on the "table".  Patrons will get early access to video forms of this episode, so check out patreon.com/supportguardiandowncast for more info. Follow us on our YouTube Channel...  ...join in the conversation in our GDC Discord  Need a Destiny clan? Join us!  Want to leave us a voicemail for the show? Join us on Twitter... Check out our brand new site! ToddtheGatr on Twitter  Want to give back to our show and community? GDC Instagram Get a GDC T-shirt or Mug, Mousepad, etc. thru Designed by Humans Tees Apple Music GDC Song Playlist GDC Spotify Song Playlist  Destiny Help Desk Podcast            

Realty ONE Group and Arcwood Financial have teamed up to create ONE Future, an exclusive retirement program for real estate professionals within the network. And while we're nearing the end of tax season, we wanted to bring on Brandon Oliver from Arcwood Financial to discuss the importance of saving and just how incredible the ONE Future program is.

In this episode, Visualising Peace student Madighan Ryan interviews Dr. Mark Wong, a Senior Lecturer in Public Policy and Research Methods, and the Deputy Head of Urban Studies, at the University of Glasgow. Dr. Wong has extensive expertise in the fields of responsible AI and the Just Transition, and has been an advisor in this capacity to the Scottish Government and Public Health Scotland, amongst other institutions. He is also the principal investigator of the interdisciplinary Innovator's Assemble Project at the University of Glasgow, which produced the subject of this podcast: SEvEN: Seven voices, One Future, a videogame aimed at building an environmentally sustainable future for Scotland by highlighting Minoritized Ethnic people's voices and the importance of Traditional Ecological Knowledge. SEvEN was recently nominated in the Spirit of Scotland Category for the Scottish Games Awards.This episode draws on Madighan Ryan's research into the synergies between environmental sustainability and peace. She is looking at everything from the importance of inner peace in remaining resilient as a member of the climate movement, to the necessity of a healthy environment in lowering risk of scarcity and geopolitical conflict. Her aim is to emphasize that peacebuilding and environmental action are not  two separate entities but intimately connected. Madighan is particularly keen to draw on conversations with the wider Visualising Peace team about the importance of involving traditionally marginalised groups and minoritised voices in conversations that connect climate and peacebuilding, and it was for this reason that she invited Dr Wong to share his innovate gaming project with listeners.In the first part of the podcast, Dr. Wong establishes the inseparability of peace and sustainability. Not only is mitigating and adapting to climate change necessary for a peaceful future, Dr. Wong emphasises that a peaceful future will only be possible if the voices of minoritised ethnic peoples are centred in conversations surrounding a just transition towards an environmentally and socially sustainable future. The rest of the podcast is a deep dive into the details of SEvEN. Dr. Wong speaks on everything from design choices, to the real-life impact of SEvEN, to the effectiveness of video games as a tool to visualise peace.As Dr. Wong paints a picture of SEvEN, it becomes evident that this video game is a means of visualising peace in two different and interconnected capacities. First, the game helps players visualise peace and sustainability as a process that should centre minoritised ethnic peoples' voices and traditional knowledge. Players learn the importance of listening and of supporting this type of knowledge. Second, the process itself of co-designing the video game with different industry partners in a collaborative manner does so much to teach the designers and to bolster community involvement. The way in which SEvEN was produced is itself an example of peacebuilding.Please enjoy this episode as we immerse ourselves into the sustainable world of SEvEN and explore gaming as a means of visualising peace! For a version of our podcast with close captions, please use this link. For more information about individuals and their projects, please visit the University of St Andrews' Visualising Peace website. Music composed by Jonathan YoungSound mixing by Albert Surinach I Campos

Most likely you do not know that it was the discovery and manipulation of fire that was the first step in humanity's separation from nature. Among many other things fire enabled humans to use biomass as a source of fuel. Eventually our comfort level increased to the point that nature was viewed as a resource instead of a place to live. We are now more separated from nature than ever before. The vast majority of us never stop to think about, much less appreciate how every single thing we do is connected to the natural world either directly or indirectly. And yet everyday we go about our business destroying the very thing we depend on. But there is something we can do about it. So join me for One Nature, One Future: the Five Biggest Threats to Our Natural WorldAlways remember to live sustainably because this is how we build a better future. Patrick

Rohinton Medhora (INET's Board Chair, member of our Commission on Global Economic Transformation, and Distinguished Fellow at CIGI) discusses global social healing, India and the G20 with INET President Rob Johnson.

The 2023-24 college basketball season is nearly upon us and we continue our Gonzaga Bulldogs player preview series discussing Luka Krajnovic, a Croatian freshman guard who didn't commit to the Zags until August of this year.Krajnovic is a 6'5 guard who has played professionally overseas, and the question will be how much playing time he can get in Spokane. Few doesn't typically play freshmen much unless they are top 10 prospects, but could Luka be the exception and start at the three over Steele Venters? Or will he get the Julian Strawther and Dominick Harris treatment where he's just outside the rotation in year one?We discuss that as well as Krajnovic's likely role and expectations, his future in Spokane, and his NBA prospects.Discord Server: https://discord.gg/pDzrPzrPLink to national college basketball national podcast: https://linktr.ee/LockedOncbbhttps://linktr.ee/LockedOnZagsLocked on Zags - Part of the Locked on Podcast Network.Support Us By Supporting Our Sponsors!BirddogsGo to birddogs.com/lockedoncollege or enter promo code LOCKEDONCOLLEGE for a free water bottle with any purchase. You won't want to take your birddogs off we promise you.NutrafolTake the first step to visibly thicker, healthier hair. For a limited time, Nutrafol is offering our listeners ten dollars off your first month's subscription and free shipping when you go to Nutrafol.com/men and enter the promo code LOCKEDONCOLLEGE. Athletic BrewingGo to AthleticBrewing.com and enter code LOCKEDON to get 15% off your first online order or find a store near you! Athletic Brewing. Milford, CT and San Diego, CA. Near Beer.BetterhelpThis podcast is sponsored by BetterHelp.If you're thinking of starting therapy, give BetterHelp a try. Visit BetterHelp.com/lockedoncollege today to get 10% off your first month.GametimeDownload the Gametime app, create an account, and use code LOCKEDONCOLLEGE for $20 off your first purchase.LinkedInLinkedIn Jobs helps you find the qualified candidates you want to talk to, faster. Post your job for free at LinkedIn.com/LOCKEDONCOLLEGE. Terms and conditions apply.eBay MotorsFor parts that fit, head to eBay Motors and look for the green check. Stay in the game with eBay Guaranteed Fit. eBay Motors dot com. Let's ride. eBay Guaranteed Fit only available to US customers. Eligible items only. Exclusions apply.FanDuelMake Every Moment More. Right now, NEW customers can bet FIVE DOLLARS and get TWO HUNDRED in BONUS BETS – GUARANTEED. Visit FanDuel.com/LOCKEDON to get started.FANDUEL DISCLAIMER: 21+ in select states. First online real money wager only. Bonus issued as nonwithdrawable free bets that expires in 14 days. Restrictions apply. See terms at sportsbook.fanduel.com. Gambling Problem? Call 1-800-GAMBLER or visit FanDuel.com/RG (CO, IA, MD, MI, NJ, PA, IL, VA, WV), 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-888-789-7777 or visit ccpg.org/chat (CT), 1-800-9-WITH-IT (IN), 1-800-522-4700 (WY, KS) or visit ksgamblinghelp.com (KS), 1-877-770-STOP (LA), 1-877-8-HOPENY or text HOPENY (467369) (NY), TN REDLINE 1-800-889-9789 (TN)Follow & Subscribe on all Podcast platforms…

The 2023-24 college basketball season is nearly upon us and we continue our Gonzaga Bulldogs player preview series discussing Luka Krajnovic, a Croatian freshman guard who didn't commit to the Zags until August of this year. Krajnovic is a 6'5 guard who has played professionally overseas, and the question will be how much playing time he can get in Spokane. Few doesn't typically play freshmen much unless they are top 10 prospects, but could Luka be the exception and start at the three over Steele Venters? Or will he get the Julian Strawther and Dominick Harris treatment where he's just outside the rotation in year one? We discuss that as well as Krajnovic's likely role and expectations, his future in Spokane, and his NBA prospects. Discord Server: https://discord.gg/pDzrPzrP Link to national college basketball national podcast: https://linktr.ee/LockedOncbb https://linktr.ee/LockedOnZags Locked on Zags - Part of the Locked on Podcast Network. Support Us By Supporting Our Sponsors! Birddogs Go to birddogs.com/lockedoncollege or enter promo code LOCKEDONCOLLEGE for a free water bottle with any purchase. You won't want to take your birddogs off we promise you. Nutrafol Take the first step to visibly thicker, healthier hair. For a limited time, Nutrafol is offering our listeners ten dollars off your first month's subscription and free shipping when you go to Nutrafol.com/men and enter the promo code LOCKEDONCOLLEGE.  Athletic Brewing Go to AthleticBrewing.com and enter code LOCKEDON to get 15% off your first online order or find a store near you! Athletic Brewing. Milford, CT and San Diego, CA. Near Beer. Betterhelp This podcast is sponsored by BetterHelp.If you're thinking of starting therapy, give BetterHelp a try. Visit BetterHelp.com/lockedoncollege today to get 10% off your first month. Gametime Download the Gametime app, create an account, and use code LOCKEDONCOLLEGE for $20 off your first purchase. LinkedIn LinkedIn Jobs helps you find the qualified candidates you want to talk to, faster. Post your job for free at LinkedIn.com/LOCKEDONCOLLEGE. Terms and conditions apply. eBay Motors For parts that fit, head to eBay Motors and look for the green check. Stay in the game with eBay Guaranteed Fit. eBay Motors dot com. Let's ride. eBay Guaranteed Fit only available to US customers. Eligible items only. Exclusions apply. FanDuel Make Every Moment More. Right now, NEW customers can bet FIVE DOLLARS and get TWO HUNDRED in BONUS BETS – GUARANTEED. Visit FanDuel.com/LOCKEDON to get started. FANDUEL DISCLAIMER: 21+ in select states. First online real money wager only. Bonus issued as nonwithdrawable free bets that expires in 14 days. Restrictions apply. See terms at sportsbook.fanduel.com. Gambling Problem? Call 1-800-GAMBLER or visit FanDuel.com/RG (CO, IA, MD, MI, NJ, PA, IL, VA, WV), 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-888-789-7777 or visit ccpg.org/chat (CT), 1-800-9-WITH-IT (IN), 1-800-522-4700 (WY, KS) or visit ksgamblinghelp.com (KS), 1-877-770-STOP (LA), 1-877-8-HOPENY or text HOPENY (467369) (NY), TN REDLINE 1-800-889-9789 (TN) Follow & Subscribe on all Podcast platforms…

On September 9th and 10th, G20 leaders gathered in New Delhi, India for this year's summit under the theme "One Earth, One Family, One Future". G20 Presidency India identified six priorities including sustainable development, food and energy security, and reforms of development financing. What consensus has been reached that may relieve pressure on cost of living and boost global economic recovery? What changes will the meeting bring about on climate change and global governance?

With two major no-shows, the G20 summit theme of "One Earth, One Family, One Future" is on the rocks. Leaders and representatives from the world's largest economies are getting together this weekend in New Delhi, India. But Russian President Vladimir Putin and Chinese President Xi Jinping are not attending. With division among members and the unifying message seeming to fray, what can we expect from this year's G20? In this episode:  James Bays (@baysontheroad), Al Jazeera English Diplomatic Editor  Episode credits: This episode was produced by Khaled Soltan and our host Kevin Hirten, in for Malika Bilal. Miranda Lin fact-checked this episode. Our sound designer is Alex Roldan. Our lead of audience development and engagement is Aya Elmileik and Adam Abou-Gad is our engagement producers. Alexandra Locke is The Take's executive producer, and Ney Alvarez is Al Jazeera's head of audio. Connect with us: @AJEPodcasts on Twitter, Instagram, and Facebook

The final touches are being put on preparations for the G20 summit which is underway in New Delhi over the weekend (Sept 9/10). India holds the presidency, but faces a significant challenge in unifying members in what will undoubtedly be a diplomatic spectacle.

0:00 Intro 5:10 Cryptocurrency 35:58 World of Cult Fanatics 55:25 Funny News - Why I'm harsh on Trump about vaccines and Operation Warp Speed - If RFK, Jr. gets the D nomination, he will win the election - Too many people are CULT FOLLOWERS of celebrities or famous people - Why Bitcoin will become the global reserve digital currency - How humanity can reject authoritarian governments and financial systems - Climate lunatics are now letting air out of the tires of vehicles - Why you should travel with a bicycle foot pump in your car - South African government is restricting WATER from white people - Terraforming company is STEALING farm land from Americans using eminent domain - Why WOKE corporations are suffering from the growing backlash - Wokeism is a CULT of lunatics, and society is increasingly rejecting their insanity For more updates, visit: http://www.brighteon.com/channel/hrreport NaturalNews videos would not be possible without you, as always we remain passionately dedicated to our mission of educating people all over the world on the subject of natural healing remedies and personal liberty (food freedom, medical freedom, the freedom of speech, etc.). Together, we're helping create a better world, with more honest food labeling, reduced chemical contamination, the avoidance of toxic heavy metals and vastly increased scientific transparency. ▶️ Every dollar you spend at the Health Ranger Store goes toward helping us achieve important science and content goals for humanity: https://www.healthrangerstore.com/ ▶️ Sign Up For Our Newsletter: https://www.naturalnews.com/Readerregistration.html ▶️ Brighteon: https://www.brighteon.com/channels/hrreport ▶️ Join Our Social Network: https://brighteon.social/@HealthRanger ▶️ Check In Stock Products at: https://PrepWithMike.com

We believe God has put you in your neighborhood, workplace, and family for a reason: to shine as light and share the hope of Jesus with those around you. At times, sharing faith with others can feel overwhelming. Learn how you can influence others and develop a rhythm of asking God which one person He is putting in your life to BLESS so they can experience God's love in practical ways–no strings attached.

In the post-apocalyptic year of 2600, survivors Oberstay and Lucky of the state of Los Angeles navigate a nuclear wasteland fighting for scraps of food. Meanwhile, in the more prosperous Eastern Washington, President Turquoise fights low approval ratings by ordering Admiral Gelatin to start an ill-advised war with the nuclear state. Host: Evestella Hanson Starring: Amalia Aquino, Camila Frausto, Evestella Hanson

Official Music Video: https://youtu.be/D-V2wiAoe4Y Instagram: Shav: www.instagram.com/shavindergirn Vinny: www.instagram.com/varindergirn Yuvy: www.instagram.com/yuvy_saini TikTok: www.tiktok.com/@shavandvinny Track List: Balcony - Jordan Sandhu Let's Pray - DJ Khaled, Travis Scott & Don Toliver Never Fold - Sidhu Moose Wala Jealousy - Navaan Sandhu & Gurlez Akhtar Levels - Sidhu Moose Wala I'm The One - Future & Drake Lethal Disease - Navaan Sandhu OG - Prem Dhillon Mafia - Travis Scott Drip Too Hard - Navaan Sandhu Schedule - Tegi Pannu & Manni Sandhu Elevated - Shubh Fair Trade - Drake & Travis Scott Freestyle - Jordan Sandhu

Daniel Riccardo confirms the rumor in Formula One, the AFL All Australian team announced for 2022, a milestone in a must-win game in the NRL, PLUS Cricket & Golf updates...See omnystudio.com/listener for privacy information.

We are all connected by our oceans. We're all surrounded by breath-taking coastlines and oceans that are home to magnificent marine wildlife. But it's all increasingly under threat! Hear from Dr Emily Lester MBiolSc '16, PhD '21, Dr Danielle Su PhD '20, and Dr Emily Pidgeon BE '92, who are at the forefront of research, protection and conservation of our oceans, discussing the biggest problems facing our oceans, and the solutions having the biggest impact on turning it around. You'll also discover how the UWA Oceans Institute serves the needs of the Western Australian community.

Three Worlds. Three Dimensions. One Future. Re-Imagined Radio presented Nirvana & Gehenna, an interdimensional documentary written by Jerrel McQuen and produced by three-time Emmy winner Marc Rose, both of Portland, Oregon. In their story, The Multiverse is a helix. Five spirals above Earth is the universe that contains the dimension of Dry Smoke, and nine spirals up is the universe that contains Farwan. Professor Thedgar Rhedlington, an eccentric scientist from the Dry Smoke continuum, stumbles upon a way to bridge all three, and thus the birth of Nirvana & Gehenna. Any major event can ripple up and down the helix, and parallel events are born. Sounds mad — but is it? You decide. Learn more about your ad choices. Visit megaphone.fm/adchoices

Three Worlds. Three Dimensions. One Future. Re-Imagined Radio presented Nirvana & Gehenna, an interdimensional documentary written by Jerrel McQuen and produced by three-time Emmy winner Marc Rose, both of Portland, Oregon. In their story, The Multiverse is a helix. Five spirals above Earth is the universe that contains the dimension of Dry Smoke, and nine spirals up is the universe that contains Farwan. Professor Thedgar Rhedlington, an eccentric scientist from the Dry Smoke continuum, stumbles upon a way to bridge all three, and thus the birth of Nirvana & Gehenna. Any major event can ripple up and down the helix, and parallel events are born. Sounds mad — but is it? You decide. Learn more about your ad choices. Visit megaphone.fm/adchoices

My Amazon Prime Special 'Bumblebee'

In our first two episodes of Science in Parallel's Season 2, we'll be talking about how the pandemic pivot to remote work marks a turning point in workplace structure for many computational scientists.  We talk with computational scientists who worked remotely about what they struggled with, what functioned well and the lessons they'll take into the future. In this first part, we'll also focus on the social science of how people experienced remote work. In part one, you'll meet: Jerry Wang is an assistant professor of civil and environmental engineering at Carnegie Mellon University. He was a Department of Energy Computational Science Graduate Fellowship recipient from 2014 to 2018 while pursuing his Ph.D. at Massachusetts Institute of Technology. Jerry works on particle-based simulations to study soft and active matter, for applications ranging from nanoscale devices to pedestrian mobility. Elaine Raybourn is a social scientist in Sandia National Laboratories' Applied Information Sciences Center. She is also an institutional principal investigator for one of the DOE Exascale Computing Project's many individual research teams: Sandia's interoperable design of extreme-scale application software (IDEAS) team. IDEAS focuses on team of teams, software developer productivity and software sustainability.  From the episode: Elaine has organized the ECP's Strategies for Working Remotely panel series since 2020. Check out their slides and videos about topics such as setting up a home office space, parenting, working with interns and hybrid work. The increased use of video conferencing during pandemic lockdowns highlighted the problem of degraded communication, a concept that is commonly called “Zoom fatigue.” You can also read more from Elaine about how ECP members experienced remote work and how they coped with the loss of office whiteboards. A version of the interview with Elaine Raybourn is also available as an ASCR Discovery article.

Impact Culinary Training is a 12-week, no-cost training program for 16-24 year olds from the city's West Side. The program aims to diversify our city's kitchens while improving an often stressful and difficult workplace. Host - Jon Hansen

We're back with Part 2 of a series that will highlight the voices and experiences of women across the oil and gas industry. Sarah Magruder, President of Safire Oil and Gas Consulting is back as a guest co-host. Sarah,  Tom and Phil welcome our next guest, Jennifer Stewart.Jennifer shares a variety of her career experiences from being a child support enforcement officer to interim CFO,which roles were most fulfilling for her and her thoughts on whether work-life balance can be achieved.Highlights:1:52 Jennifer's six to eight roles within her company6:43 Jennifer's start in accounting11:25 An organic career track12:34 Diversity as a decision tool19:27 Why producers are seeking responsibly sourced and produced dry gas21:37 The most difficult part of being a CFO33:54 Why so many talented women have left the oil and gas industry37:53 Why flexibility makes more sense than rigidity in the workplaceAbout Jennifer StewartJennifer is a senior energy executive with over 30 years of legal, financial and environmental strategy experience. She is Principal Advisor for Equitable Origin EO100™ Standard for Responsible Energy Development. She also serves as Chief Sustainability Officer for Penn LNG, a Pennsylvania-based liquefied natural gas export facility that is currently under development. Jennifer recently served as Vice President Strategic Growth for Baker Hughes Emissions Management.Early 2020 Jennifer retired from the executive leadership team at Southwestern Energy, where she strategically led all regulatory, legislative, and environmental stewardship activity.Mrs. Stewart is an attorney licensed to practice in the state of Texas. She serves as an Independent Board member of Paragon Integrated Services LLC, an environmental services company where she is Chairman of the ESG committee.She is an Adjunct Law Professor at the University of Houston Law Center and previously served on the Boards of ONE Future the Natural Gas Supply Association. She has also served in leadership positions with the American Exploration and Production Counsel and the Marcellus Shale Coalition.She has been recognized as one of Texas' Most Powerful Women in Oil and Gas by the National Diversity Council, a Top Woman in Energy by the Houston Business Journal, and received the Greater Houston Women's Chamber of Commerce Trailblazer Award.About SherWare, Inc.If you're enjoying this episode, please subscribe to our podcast and share with a friend! We also love ratings and reviews on Apple podcasts.SherWare creates software to simplify your accounting needs so you have more time to do the things that matter. We serve independent oil and gas operators, accountants and investors with a platform to manage their distributions and joint-interest billings on a platform -- and we're the only software on the market that can integrate with your QuickBooks company.Click here to watch a demo of the software in action right now.About COPAS:COPAS provides expertise for the oil and gas industry through the development of Model Form Accounting Procedures, publications, and education. We are a forum for the active exchange of ideas which result in innovative business and accounting solutions.Find a society near you.  

when do we realize that there may be a better normal? --- Send in a voice message: https://anchor.fm/thinkfuture/message Support this podcast: https://anchor.fm/thinkfuture/support

One of the best ways to disrupt and improve the talent acquisition process is to bring back apprenticeships. --- Send in a voice message: https://anchor.fm/thinkfuture/message Support this podcast: https://anchor.fm/thinkfuture/support

Join Dave and Mandy as we examine Genesis 18-19 and consider Lot's descendants, and reflect upon his righteousness, and ours.

Every Tuesday, leading up to Giving Tuesday which is November 30, I will be sharing different Giving Tuesday Spark chapter leaders and their projects.  The goal of these episodes is to show the audience members all the different projects you can get involved with.  For today's episode, the host of the One World One Future Podcast Ashley Nevison shares what she is doing for Giving Tuesday this year!! Check out this episode to find out how you can get involved in her project. ***Website: https://sargeantsarmy.org/ Instagrams: @ashley.beingthechange @dance.sparkle.ashley @sargeantsarmy and @oneworldonefuturepodcastEmail: ashley.nevison@sargeantsarmy.org ***Ashley is a 14 year old freshman in High School. When she is not in school she's either at a pre professional ballet program or running her 501(c)3, Sargeant's Army. She is passionate about giving back and volunteering. Through Sargeant's Army she provides Hope Bags filled with hygiene items to homeless organizations across Arizona and neighboring states. She's a published author of 3 award winning and best selling children's books and she donates all the profits to Sargeant's Army. To inspire people to make a difference in their communities, she is the founder and host of the podcast, One World, One Future. She has been involved in pageants for the last 3 years and is the current Royal International Miss Aztec State Jr Teen. 

Our guest for today's podcast is Rendel Solomon, Strategic Advisor to Goalsetter and Founder of One Stock One Future.  I sought out Rendel after watching his TedXChicago Talk called “Sharecropper to Shareholder.”  One word comes to mind when I think about Rendel, his vision for the future, and his selflessness to make his vision a reality: PROFOUND.   Rendel is the rare example of someone who has actually left high finance and a high paying job in private equity in his pursuit to change the trajectory of future generations: the mission for One Stock One Future is to make 1 million underserved youths into public company shareholders.  Again, I'll say it again: PROFOUND.   Joining me on this podcast as guest co-host is Brenda Chia, Board Co-Chair and Founding Board Member of AAAIM.  What a treat it was for Brenda and me to interview someone of Rendel's caliber and character.  We were awe struck as we do believe Rendel will become known as a “generational leader of our time” one day.   Without further ado, here is our conversation with Rendel Solomon.

On this episode of the His & Her Money Show, we brought in the expert to break it all down for us. Chicago native Rendel Solomon of One Stock, One Future is a huge advocate of legacy building, and today he's dropping some serious bars on financial management, tackling knowledge, education, and wealth, and how we can all take advantage of our ability to invest personally and financially towards the future!   Resources Mentioned One Stock, One Future Instagram One Stock, One Future Facebook Stockpile  Fidelity   

The Future Is Ours is a major fundraising event and awards ceremony presented by One Future Coachella Valley and sponsored by the Agua Caliente Band of Cahuilla Indians that will take place on Thursday, March 18, 2021, from 4:30 to 5:30 pm. This year's ceremony is virtual and you can help support the important work of One Future Coachella Valley by purchasing tickets. Unfamiliar with the event and the extraordinary work that OFCV does with schools and businesses in the Valley? Listen as John McMullen talks with OFCV VP Kim McNulty and ACBCI Director of Public Affairs Kate Anderson about the organization, the event, who will be honored, and how you can make a difference on iHub Radio's John McMullen Show.Website:www.onefuturecv.org

Topics covered and questions you’ll uncover during this episode:How do you get in front of the ultra affluent?How do you scale a referral in a systematic and proactive way?What are the distinctions between mass affluent to the ultra affluent?What’s Wealth Quotient’s methodology? How does it work? Who does it apply to?How do you set up a survey for a referral?How can an agent be in control of their referrals and their pipeline?What’s better: a referral or the outward-in meet-and-greet approach?What’s the difference between an outward-in versus an inward-out mentality?What are the ways people filter each other?What’s the prospecting pathology?What’s hope marketing?What are the 3 mindset shifts that need to happen to be a proactive agent?Resources mentioned within the episode:Build Your Wealth Quotient BookNPS Inman Article Free Chapter: The 3 Biggest Mistakes Wealth Quotient Connect with David on LinkedInThe Ultimate Question: Driving Good Profits and True Growth The One to One Future

Message from Jimmy Scroggins on November 22, 2020

Ezekiel 34:11-12, 15-17Psalm 231 Corinthians 15:20-26, 28Matthew 25:31-46

Message from Jimmy Scroggins on November 22, 2020

Proverbs 31:10-13, 19-20, 30-31Psalm 1281 Thessalonians 5:1-6Matthew 25:14-30

Today's readings:Amos 5:18-24Psalm 631 Thess. 4:13-18Matt. 25:1-13

The left will even tear down this statue if things don't go their way.

The research community is facing a “crisis of reproducibility”, according to the head of the Center for Open Science, Professor Brian Nosek. He says many of the traditional practices designed to make research robust, actually distort and diminish its effectiveness. In this episode, he details his ideas for reform. We also explore three plausible scenarios for how the academic sector could look in 2030.

The research community is facing a “crisis of reproducibility”, according to the head of the Center for Open Science, Professor Brian Nosek. He says many of the traditional practices designed to make research robust, actually distort and diminish its effectiveness. In this episode, he details his ideas for reform. We also explore three plausible scenarios for how the academic sector could look in 2030.

Watch the full livestream here: https://www.youtube.com/watch?v=8cQgrIj_bws 01. Evokings - In The Air Tonight02. Zerky, Fernandez - Dark Side03. Tchami - Proud (Trace Remix)04. Botnek - Take Me Higher05. Watermat - Walls

MTV Podcast Special #3 Folytatódik rendhagyó podcast sorozatunk, amelyet Covid-19 járvány alatti kijárási korlátozás és rendkívüli helyzet indokolt. Akik beszélgetnek: Lotfi Begi és Andro, a Rádió 1 rezidenj DJ-i és a One Future streamfesztivál ötletgazdái, Tollner Máté / Tolo, a LavaLava partisorozat főszervezője és a Kolorádó Fesztivál projektvezetője, Bánkuti Dániel zeneipari specialista és Juhász Gergely, a Rádió 1 műsorvezetője. Mit tehet egy DJ, ha nem lehet elmenni bulizni? Mik a streamelés előnyei és hátrányai? Mit NE tegyünk, ha nem akarjuk lerombolni saját nimbuszunkat? Erre, és sok egyéb midnenre fény derül a harmadik epizódban. Csekkoljátok! ➡️ https://www.facebook.com/mtvnewshu/ ➡️ https://www.instagram.com/mtvhungary/ ➡️ https://www.mtv.co.hu

Auf einem Verkehrsschild und einer demolierten Ampel versuchen am 11.07.1998 in Berlin zwei Raver, einen Überblick über die Love Parade zu bekommen. Die zehnte Love Parade vereinte nach Angaben der Veranstalter erneut fast eine Million Techno-Raver auf der größten Jugendparty der Welt. Ausgelassen und trotz Regenschauer tanzten die Raver für ihr Motto "One World, One Future".

The River Poddle runs through Dublin City, sometimes underground, so not a lot of people know of its existence. Róisín McAleer, a teacher and member of Crumlin Community Clean Up group, tells us about the importance of the river and how it's being threatened right now. Have a listen and don't forget to sign the petition here! Everything else mentioned is linked below. The Planning documents are available to view here. Taking Action! Contact the River Poddle Flood Alleviation Scheme here or email them at info@poddlefas.ie with your concerns for this project. Use whoismytd.com to find your local TDs and contact them too. You can also copy and paste your email and send it to: floodinfo@opw.ie info@opw.ie john.sydenham@opw.ie - Commissioner of Floodrisk Management john.curtin@opw.ie - Director of Floodrisk Management info@sdublincoco.ie Get Involved With: Irish Wildlife Trust. BirdWatch Ireland. Extinction Rebellion. One Future. If you'd like to support this podcast, you can do that here. Don't forget to rate, review & share! Ceara X

In concluding his interpretation of King Nebuchadnezzar's God-given dream prophecy, Daniel spoke of the Stone cut out without human hands that came from the sky and smashed the colossal image on its feet and toes.  The entire statue, representing the whole godless world system, came crashing down, broken into pieces that became like chaff which the wind carried away.  The Stone then became a great mountain that filled the whole earth. The Stone is the Lord Jesus at His Second Coming.  The great mountain is His Kingdom on earth, known as the Millennial Kingdom. Nebuchadnessar, a pagan, was overwhelmed with all he heard from Daniel, and he fell on his face before him!  He even acknowledged that the God of the Hebrews was greater than "the gods" of Babylon, who were unable to help their "wise men" at all when it came to revealing and interpreting the dream.  Daniel was given the position of chief of the governors over all the wise men of Babylon!  It was the equivalent of being made Prime Minister!  Thus, at a young age, and a recent stranger to and captive of the great golden Babylonian Empire, Daniel was exalted to the highest position of honor that could be conferred on a subject of the king.  He was going to have a tremendous influence on the king.

In 1993, Don Peppers and Martha Rogers released the book One-to-One Future and essentially created the direct marketing future we live in today through their predictions. In this episode, you meet Don Peppers and begin to understand the power of his authentic approach to sales, marketing and life.

In 1993, Don Peppers and Martha Rogers released the book One-to-One Future and essentially created the direct marketing future we live in today through their predictions. In this episode, you meet Don Peppers and begin to understand the power of his authentic approach to sales, marketing and life.

Emily Rodgers, manager of environment and sustainability for Apache Corp., sat down with Jessica Morales to discuss the company's involvement in ONE Future plus what it aims to achieve by 2025. Jessica Morales hosts. For more in-depth interviews like this please visit: HartEnergy.com --- Support this podcast: https://anchor.fm/hartenergy/support

Jon Miller is the CEO and co-founder of Engagio, a B2B marketing engagement platform that empowers revenue teams to combine the best of lead and account-based marketing to win new business and drive account growth. Jon has a physics degree from Harvard and an MBA from Stanford and is a B2B thought leader and evangelist speaking at conferences around the globe.. In this episode, Jon shares how he knew it was the right time to leave Marketo, what B2B marketing will look like in 2025, and why his mom is one of his greatest role models.   Key Takeaways: [2:00] Why does Jon do what he does? [7:55] Jon became an entrepreneur by accident. He started his company when his wife was pregnant and he still had a mortgage. [11:35] How did Jon know it was the right time to start Engagio? [16:30] Jon loves to teach and comes from a long line of teachers. He enjoys being able to simplify complex subjects for his audiences. [18:35] Marketing is evolving, and account-based marketing is no different. The value of account-based marketing is becoming real as more marketers understand the value. [21:20] The key to being successful in account-based marketing. [24:00] What are some of the best ways the CMO and VP of sales can work together and become aligned? [27:20] Jon shares his thoughts on where marketing is headed in the next five years and beyond. [32:55] How will marketing be affected by the ups and downs of our economy? [36:55] It is known that Jon is an incredibly collaborative leader, but what does that look like on the ground? [41:30] WhyJon’s mom is his biggest role model. [45:00] What are s the key differences between Harvard and Stanford? [47:05] What kind of legacy does Jon wish to leave behind?   Mentioned in This Episode: Jonmiller.com Jon on LinkedIn Engagio.com Marketo.com The One to One Future, by Don Peppers and Martha Rogers  

Don Peppers' groundbreaking book "The One to One Future" (co-authored with Dr. Martha Rogers) is credited with launching the CRM revolution. Their books went onto sell over a million copies in 18 languages worldwide. In this insightful interview, Peppers reminds us why the personal connection is SO very critical in all settings, including health & wellness. He notes a recent Price Waterhouse Coopers study showing 75% of people want MORE - not less - human contact and walks us through how to do that in all aspects of our lives and businesses. If you are involved in growing an internal wellness program, are building your own coaching business or involved in marketing in any form, you will not want to miss this episode!

In this episode we talk about Trust as the New Currency with Don Peppers with co-author of "Extreme Trust" and leading marketing expert on the future of customer experiences. Not so long ago, being reasonably trustworthy was good enough. But soon only the extremely trustworthy will thrive. Today's modern customer experience where every action an organization takes can be exposed and critiqued in real time. Customers have access to so many instant options to share their dissatisfaction  that the bar for trustworthiness is pushed higher than ever and continues to rise. Don argues that the only sane response to these rising levels of transparency is to protect the interests of customers proactively-even if that requires spending extra money in the short run to preserve your brand reputation in the long run. The payoff of generating extreme trust will be worth it. With a wealth of fascinating research as well as practical applications, this book will show you how to earn - and keep - the extreme trust of everyone your company interacts with. Don Peppers is recognized as a global authority on marketing and business competition. His first book, The One to One Future, written with Martha Rogers in 1993, is widely credited with having launched the CRM revolution. Research by SatMetrix in 2015 ranked Don and Martha as the world’s #1 most influential authorities on customer experience management issues. A genuine thought leader, Don was listed by The Times of London as one of the “Top 50 Business Brains,' while Accenture named him one of the “Top 100 Business Intellectuals,” and the UK’s Chartered Institute for Marketing called him one of the 50 “most influential thinkers in marketing and business today.” In 2013 the Direct Marketing Association (US) inducted him into its Hall of Fame. Don has authored or co-authored a legacy of international business best-sellers that have collectively sold over a million copies in 18 languages: • Customer Experience: What, How, and Why Now • Extreme Trust: Honesty as a Competitive Advantage (2012) • Managing Customer Relationships (2011) • Rules to Break & Laws to Follow (2008) • Return on Customer (2005) • One to One B2B (2001) • The One to One Manager (1999) • The One to One Fieldbook (1999) • Enterprise One to One (1997) • Life’s a Pitch: Then You Buy (1995) • The One to One Future (1993) Don Peppers: CX Speakers  Podcast: Groundswell.fm Scott Martin: ScottMartin.org

It is imperative to build and maintain a customer-centric business during periods of digital transformation. To accomplish this, firms must focus on the customer experience, leveraging corporate culture, strategy, technology, and data analytics. Which firms are the best at being able to accomplish this objective? Which firms are failing to live up to customer expectations … and why? In this episode, world renowned bestselling author and customer experience guru Don Peppers shares his insights on what is needed to be a customer-focused leader in a digital world. He also looks back 25 years and discusses how the lessons from his first book, ‘The One to One Future’ still apply today.

Conversation with banking president David Weaver on the pending merger of equals between BB&T and SunTrust. 

Don Peppers is recognized as a global authority on marketing and business competition. His first book, The One to One Future, written with Martha Rogers in 1993, is widely credited with having launched the CRM revolution. Research by SatMetrix in 2015 ranked Don and Martha as the world’s #1 most influential authorities on customer experience management issues. A genuine thought leader, Don was listed by The Times of London as one of the “Top 50 Business Brains,' while Accenture named him one of the “Top 100 Business Intellectuals,” and the UK’s Chartered Institute for Marketing called him one of the 50 “most influential thinkers in marketing and business today.” In 2013 the Direct Marketing Association (US) inducted him into its Hall of Fame. Don has authored or co-authored a legacy of international business best-sellers that have collectively sold over a million copies in 18 languages: • Customer Experience: What, How, and Why Now • Extreme Trust: Honesty as a Competitive Advantage (2012) • Managing Customer Relationships (2011) • Rules to Break & Laws to Follow (2008) • Return on Customer (2005) • One to One B2B (2001) • The One to One Manager (1999) • The One to One Fieldbook (1999) • Enterprise One to One (1997) • Life’s a Pitch: Then You Buy (1995) • The One to One Future (1993) Don Peppers: CX Speakers  Podcast: Groundswell.fm Scott Martin: ScottMartin.org

Christ, through the church, is leading each of us to a collective future. One where we are unified around Jesus, maturing in our faith, and growing up to become just like Him.

Today we’re sharing stories and lessons from an event we hosted on April 1 called One Future: STL. The content was heavily geared towards pastors and ministry leaders, but we wanted to share some of the things that inspired us and how it can apply to you.

Che cosa sta accadendo al nostro pianeta?Temi: Arte | Viaggi | Benessere | Libri | Società | EuropaMusica: Linkin Park | Coldplay | Beatles | Sigur Ros | Jamiroquai

Rendel is a Managing Director with Muller & Monroe Asset Management (M2), a Chicago-based private equity firm that has advised on over $1 billion dollars of assets since its inception. Prior to joining M2 in 2008, Rendel worked as an entrepreneur in the media and entertainment industry in New York and as an engineer at P&G in Cincinnati. Rendel obtained his BS in Electrical Engineering from Tulane University and his MBA from Columbia Business School.  In June 2016, Rendel founded the non-profit One Stock One Future NFP (OSOF) to turn one million youth into public company shareholders. OSOF uses workshops to expose young people to stocks and ownership, then, with generously donated funds, the organization purchases gift certificates for public company stocks so that each student can open their first investment account. The goal is to give each student a sense of Hope, Inspiration, Empowerment, and Opportunity via stock ownership.  Rendel will walk us through his journey to becoming Managing Director with Muller& Monroe, but more importantly we will discuss the importance of teaching our children about ownership and how we as fathers can participate in helping One Stock One Future achieved its goal by introducing our kids to the stock market. I hope you enjoyed this episode on ownership and investing, if you are interested in introducing your children to ownership by way of stocks please send me and email at info@awesomeblackdads.com or shoot me a message via our social media pages.  If we can get at least 10 participants, we will setup an awesome workshop where your children can not only learn about owning stock but also purchase their own share of stock, for free. I think its a wonderful opportunity and I look forward to seeing you in the room with us.  Subscribe now on apple podcasts, Stitcher, Spotify, or wherever you are listening to this episode, you can find a link in the episode notes simply tap or swipe up over the cover art.  You will also see other affiliate links pertaining to books or products mentioned in the episode, please support our show by checking out those links if you are interested.  Those clicks will provide our show with a small commission if you decide to purchase.  If you like what you are hearing we would love for you to give us a five star rating and tell your friends how to subscribe.  Im your host Terrell Lindsey until next time.  Be Awesome.   We have created a Kit for you to get all the great things mentioned in our episodes in one space.  Please support our show by checking out those links if you are interested.  Those clicks will provide our show with a small commission if you decide to purchase. Checkout our Awesome Kit https://kit.com/AwesomeBlackDads/finance-tool-kit

Fun Fact: the Galaga ship is the best assist trophy in Smash Ultimate. It also happens to be the ‘ultimate’ arcade game. At least it is via one co-host’s ranking.…

Podcast Summary: Physical storefronts are evolving. Our notions of the traditional brick and mortar store are fading into antiquity. It seems like every day we’re hearing about retail giants like J.C. Penny’s, Sears, Kmart, Toys R. Us, and others either are either shuttering their stores or going out of business altogether. For those consumers who enjoy heavy doses of nostalgia, it can be a bit depressing to see these retail stores sitting vacant. Most of us can remember when malls were the go-to hangout spot, when we ran rampant with friends, window-shopping and spending hours loitering in food courts. Others can remember lazy Sundays travelling from store to store with our parents to get all of the household necessities. Now, we can get everything delivered through the click of a mouse, a tap on a screen, or even by simply saying it aloud to our smart devices. So what does this evolution mean for consumers? What does it mean for retailers and brands? How can shops keep up with the ever-shifting digital market, especially when they’re competing with juggernauts like Amazon? In this episode, we will discuss some of these questions and more. Resources:  Blog:  Personalization and the "Store for One" Future of Retail: https://blog.dieboldnixdorf.com/personalization-store-one-future-retail/#.W03xD9JKjIU DN website: www.dieboldnixdorf.com COMMERCE NOW website: www.commercenow.libsyn.com Transcription:   Amy Lombardo:                00:00                     Physical storefronts are evolving. Our notions of the traditional, Brick and Mortar branch is fading away. It seems like every day we're hearing about Retail Giants, like Walgreens, Sears, and even recently Toys R Us, are either downsizing their stores or going out of business altogether. For those consumers who enjoy heavy doses of nostalgia, like myself, it can be a bit depressing seeing these retail stores sitting vacant. Most of us can remember when malls were the go-to hangout spot where we ran into friends, window shopped, and spent hours loitering in the food courts. Others can remember lazy Sundays traveling from store to store to get all the household necessities. Now we can get everything delivered through the click of a mouse, a tap on a screen, or even by simply saying it aloud to our smart devices. What does this evolution mean for consumer? What does it mean for retailers and brands? How can shops keep open with the ever shifting digital market, especially when they're competing with Juggernauts like Amazon?                                                                                 Today, I'll be speaking with Dave Kuchenski, Diebold Nixdorf's Director of Retail Strategy, about the life, stagnation, and evolution of the physical store and how retailers can move with the ebbs and flows of the digital tide. Through all this, one thing remains certain, Brick and Mortar isn't dead, it's just changing. I'm Amy Lombardo, and this is COMMERCE NOW.                                                                                 Welcome to COMMERCE NOW, your source for Fintech conversations, along with emerging trends in the banking and retail industries. Hey, Dave. Thanks for joining me. Dave Kuchenski:               00:00                     Hey, Amy. How are you? Thanks for having me. Amy Lombardo:                01:54                     Okay, let's get started here in the conversation. In today's ideal consumer experience, it seems like many businesses, whether you're B2B or B2C, are emulating Amazon. I almost think Amazon is that cool kid in high school that everyone wants to be like. They always have the cool trends right away, and they're always on the cutting edge. Talk to me a little bit about that. Can you explain opportunities retailers are looking at via the Amazon model, and how they could inject themselves into the digital ecosystem? Dave Kuchenski:               02:28                     Yeah, sure, Amy. A lot of things have changed today. I think we're seeing really four major impacts to retailers. And I think the first thing is that technology is changing very, very rapidly. We just did an analysis of the Gartner Hype Cycle, and we looked at technology as it was in 2003, and technology as it was predicted in 2017. And the interesting thing is back in 2003, there were a lot less technologies back then and those technologies, a lot of them were backend type of technologies. As you look at today, you got things like machine learning, AI, things that are directly affecting the consumer. It's a bit of a change. Technology is evolving much faster today. It's not like it used to be, where pace of change was slower, it was all about product placement and price, and inventory management. The landscape is changing today, very, very quickly. Amy Lombardo:                03:33                     Okay. Tell me a little bit about these technologies, and how they are influencing consumer behaviors? Dave Kuchenski:               03:42                     Yep. For the last, I'd say 10 years, it's been about the mobile device. It's not only the mobile device today. The mobile device is still the primary point of interaction for the consumer. It's the key driver to almost everything we do today. We're all attached to it. It's not only that anymore. It's voice controlled speakers, it's connected appliances, Smart TVs, digital watches. Even our cars are connected now and interacting with our phones. All of this creates new opportunities for the retailer to be connected. And its new opportunities to engage consumers. This gives brands and retailers more opportunities to inject themselves into the digital ecosystem, and earlier in the purchase journey. No longer is the predominant purchase journey started in the store. Being greeted by a staff member, because of this digital disruption, we're speaking to Alexa, or to Google, our TVs, our watches, as we browse, research, engage, purchase. The journey starts well before we ever set foot across the line of the physical storefront. Amy Lombardo:                04:55                     Okay. With these different types of technologies and where the consumer is starting this journey, how easy then, is it to deploy this type of technology today? Does it exist on a mass market scale? Dave Kuchenski:               05:11                     Yeah. Obviously, Amazon has resources that the average retailer doesn't. They run a massive, one of the largest, if not the largest, cloud business out there. They have processing resources that most retailers don't. What I think is important for retailers to do, is to focus on their consumer journey's and then apply technology to that consumer journey. A lot of people, they look at technology and they focus on the technology first. I'm going to go deploy a CRM, or I'm going to deploy a mobile application. Without ever thinking about the impact to the entire journey. I think it's important for retailers to sit down, look at their consumer journeys, and then figure out what technology should I use to enable that consumer journey and deliver the best experience possible to my consumer. Amy Lombardo:                06:03                     I was having a discussion with one of my colleagues yesterday and we were talking about the balance between what the consumer demands and then how the technology keeps up with it. You were talking about the fact that it's not just, let me introduce them technology, but find out about the consumer behavior first. On the flip side, we talk to so many organizations that are all about the consumer experience, but they can’t possibly execute it because their technology is still so many years behind, or it's not set in a way that it can be easily refreshed. Can you talk to me about that a little bit? Are you finding that here in your work with retailers? Dave Kuchenski:               06:49                     Yeah. Legacy technology is always a hard thing to overcome. What I think is most important is to start with, what are the biggest pain points in my customer journey. Start with that mapping. Start with what is the experience that I'm delivering to my customer. Find that pain point and then figure out, what is the technology that you may need to implement to alleviate that pain point, or at least make it better. I think taking a step back, and looking at that customer journey, I think is the most important thing. Amy Lombardo:                07:24                     Right. Dave Kuchenski:               07:26                     Shopping behaviors are changing rapidly today. No longer is the day where consumers are coming into the stores completely uneducated. There's a lot of independent product research that's happening. Consumers come into the store and they're more educated than they ever were. You have access to things like Amazon reviews, or Google reviews, mounds of product research done by independent companies. That behavior is changing. A lot of manual tasks are becoming digital. Take the traditional shopping list, for example. Why wouldn't I save myself time capturing a hand written version into an electronic format? Or better yet, reusing portions of that list that I buy regularly? Or capturing these list via voice assistant? Or even uploading these to my personal self-scanning system when I enter the grocery store? There's a lot of things that consumers used to do, that they aren't doing anymore.                                                                                 Social interaction with brands. This is another dynamic that's really changing the way that retailers behave. The social interaction through Instagram or Snapchat, or pick your favorite social media, is creating this new ecosystem or platform for retailers and brands to interact with their consumers. It's almost, the way I used to find out about a product was through a commercial on TV or an ad in a magazine. Today, I can interact directly with the brand and then brands also have these Ambassadors of the brand that are thought leaders out in social media that represent different products and brands. The dynamic between the brand and the retailer, and the consumer, is evolving significantly. And then the final thing, technologies influencing expectations as we talked about a little bit. No longer is the two day delivery cycle short enough. Consumers want products that day. They want it, even though I've ordered it offline, I expect it to be there by eight o'clock the next evening. And this is really impacting retailers and how they think about delivering experiences to consumers. Amy Lombardo:                09:40                     Right. You gave a great example about the grocery store. I think about the fact that I buy milk and bread, and those lame sugar infused yogurt tubes for my kids every week. Why am I not just automatically having that in some sort of checklist? Dave Kuchenski:               10:00                     Yeah, yeah. Amy Lombardo:                10:01                     Right? Dave Kuchenski:               10:01                     Yeah, definitely. You can definitely utilize technology as a consumer to be more efficient. That's for sure. Amy Lombardo:                10:06                     Yeah, okay. I want to go now to the online versus the in store shopping experience and just how those two types of shopping engagements, are looking like in today's day and age. Dave Kuchenski:               10:27                     Yeah. Yeah. We talk about Amazon Go and how big of an effect that that's had on retailers, but I think obviously the online shopping journey has impacted in store shopping more than we can even realize. Expectations are different, journeys are different. When I visit a website or even the social media that we talked about, online retailers are aware of that. They know what I'm looking at. They know how often I visited their site. They're capturing data through things like my IP address, or whatever that data is that helps identify who I am and why I'm visiting their site. They're using that, and it's a major advantage for them to be able to deliver ads and offers, make product recommendations based on my shopping history. All the way through me reviewing the purchases that I just bought, and them being able to come back and say, “Hey. Since you purchased this and you really enjoyed it, you might like this as well.” That's a huge benefit to online shopping.                                                                                 The in store shopping, traditionally there's been this blind spot. We call it a blind spot. From product discovery, through research, through browsing the store trying to find what I want, retailers don't know who I am, physical retailers don't know who I am, why I'm there, what I'm there to buy, what I've picked up and put in my cart, or maybe put back. They find out what I purchased after I go and complete that purchase and they get data about that visit. They have no opportunity to capture me in the store. Those in store advertisements are just general to consumers. They're not targeted to me and my specific needs. I think that's the big difference between online shopping and in store shopping. It's something we've thought about a lot and how we can potentially overcome that. Amy Lombardo:                12:32                     This blind spot concept, it's interesting to think about because you're right. You walk into any type of retail establishment, and to your point, it doesn't matter what demographic you are, they're just assuming that you want to buy that milk, that bread, or that lame yogurt infused tube. Okay. Are there recommendations of how to remove this “blind spot??” Dave Kuchenski:               13:01                     Yeah, I think so. It starts with how do you begin to identify consumers. Things like utilizing the mobile device in store, coordination with mobile applications, and things like beacons and try to identify who a consumer is, what they're relationship is with you. It's really about creating a deeper, more dynamic relationship with that consumer as they shop. And then the better you get at those customer journeys the better you get at applying the technology, the more efficient the retailers going to become at being able to potentially remove that blind spot. Amy Lombardo:                13:41                     Could you see that these physical establishments, the in store shopping experience, could actually have the reverse effect of what it has right now, and actually grow and return back to popularity? Dave Kuchenski:               13:55                     Absolutely. I think there's a ton of examples out there. We're going to get into this in the next podcast. But, there's a ton of examples of retailers that are using their Brick and Mortar footprint as an advantage in different ways. There's always going to be this need of consumer wanting to go in and touch and feel an item before they purchase it. Retailers are leveraging that. The more dynamic you can make that shopping experience, as I'm touching and feeling things, providing me with information about products, that's a really interesting concept. Used to be retailers would base their product selections on good, better, best. And then they would price them as such. I think that is changing. Retailers are having to think about what are the best products that I can put in my stores because consumers are more educated. They know that products have a material defect to them. And putting out a cheap product and expecting that consumers are going to buy it nowadays, doesn't always fly.                                                                                 Retailers are thinking about their stores as fulfillment centers. This network of mini warehouses that could potentially enable them to do same day delivery within a few miles. There's a lot of examples of that out there. I think it's getting creative with how you think about your Brick and Mortar footprint, because there's examples out there in the market of both. Retailers that think about their Brick and Mortar footprint as traditional stores, and they remain that way. And I think if you look out in the market, those retailers are really struggling. And then you look at retailers who are thinking about their stores as more dynamic, the role of the store is changing and those retailers are really starting to thrive. Ulta is a great example. They just released earnings a few weeks back, and they've shown significant growth. They're looking at things like picking up products in store that were ordered online, or buying something in store and having it delivered to the house. Fulfillment through the store itself. That's a great example of a company that is truly rethinking their consumer journey and is thriving in their earnings because of it. Amy Lombardo:                16:30                     Right. Okay. I think this is a good place to stop in the conversation today, and Dave, you made my plug already for our next podcast, and how we'll jump into more of these examples of these retail giants and how they're finding different ways within their channels to compete. Thanks to the listeners for joining us for COMMERCE NOW, and subscribe to our podcast or find more information at DieboldNixdorf.com. Thanks for listening.

Listening to these two is like chatting to your best friend. Their story of friendship was love at first cyber-stalk (or close to that); and how they have taken their individual skills and leaped into a new career together is a unique story. During this episode Lise Carlaw and Sarah Wills, better known as Those Two Girls, give us a glimpse into the uniqueness behind their drive and success (Sarah's regular 'welling-up' in our chat gives you an idea of how cool it is...or how much she doesn't mind a little cry). They’ve become popular for their distinctive style and walk the line between smart and irreverent, with warm communication styles and disarming onstage banter. Lise and Sarah's natural female friendship chemistry is engaging and, with a #1 national morning radio segment on Hit FM, clearly audiences want to hear more from them. Outside of radio, Those Two Girls are official ambassadors for Suncorp's national #TeamGirls initiative, which aims to build a national of confident girls in partnership with Netball Australia and Reach Out. They are also creative ambassadors for Brisbane City Council, joining the likes of Keith Urban and Katie Noonan. Lise and Sarah are known for producing sell-out events (which have been attended by thousands in their hometown), and regularly front crowds as MCs and guest speakers thanks to their broad appeal in Brisbane and regional areas. In recent months, they have worked for clients ranging from retail centres to rugby league (State of Origin), child safety organisations (Queensland Government) to charities; car dealerships to chemists; fashion to finance and more. We talked a lot in this episode about finding 'that' friend in adulthood, dealing with imposter syndrome, the business of monetising a friendship, and why at the end of the day you've just gotta back yourself. You'll wanna grab a cuppa and settle for this episode, it's a cracker. Here's a few links for you to connect with Lise and Sarah more. Website: http://thosetwogirls.com.au/ Instagram: @liseandsarah Radio segments: https://omny.fm/shows/those-two-girls

This week the TOFTS crew review the film,Ready Player One,and then discuss the future of the Marvel Cinematic Universe..

From the time Environmental Artist Anne DeCarbuccia was young, she’s been passionate about nature. Growing up on the island of Corsica, she always been surrounded by and interested in the beauty around her. Her love of nature coupled with her passion for art has led her to an illustrious career bringing awareness to the effects that we have on our planet. In this episode, Anne discusses her evolution as an artist, the power we have as consumers, and her exhibition One Planet One Future. You can see Anne’s work at her permanent gallery exhibitions in New York and Milan.

From the time Environmental Artist Anne DeCarbuccia was young, she's been passionate about nature. Growing up on the island of Corsica, she always been surrounded by and interested in the beauty around her. Her love of nature coupled with her passion for art has led her to an illustrious career bringing awareness to the effects that we have on our planet. In this episode, Anne discusses her evolution as an artist, the power we have as consumers, and her exhibition One Planet One Future. You can see Anne's work at her permanent gallery exhibitions in New York and Milan.

For episode 52, I did a live podcast interview with Don Peppers, best selling author, keynote speaker and global customer experience expert. Along with his co-Author Martha Rogers, Don has often been credited with having launched the CRM revolution with their very first book, The One to One Future: Building Relationships One Customer at a Time Don is an American marketing futurist, best-selling business author, keynote speaker, and one of the world's authoritative experts on customer experience. He has spoken on customer experience in more than 60 countries on 6 continents, and his books have been translated into 18 languages. He was inducted into the Direct Marketing Association Hall of Fame, along with Seth Godin and Martha Rogers, and in 2015 SatMetrix ranked him as the world's most authoritative expert on customer experience. The Times of London has listed Peppers among their “Top 50 Business Brains,” and Accenture has included him in its global list of the “Top 50 Business Intellectuals.” In the episode we talk about what a good customer experience journey looks like, how to identify points of friction of customers, understanding when to automate and when to add a human connection and how to create a culture of putting your customers first. A big thank you to Jason Lim and the awesome team at the York Butter Factory for setting up the event and interview! Show notes: - Martha Rogers - The One to One Future: Building Relationships One Customer At A Time - Outside In: The Power of Putting Customers At The Centre Of Your Business - Amazon coming to Australia - Swurveys - PayActiv - Michael Mclaughlin - Brett Savill - Grant Greentree - Darcy Naunton - Safwan Shah - CXspeakers.com - York Butter Factory Blog: 50 Lessons from 50 successful founders, investors & experts (Part 1) Blog: 50 Lessons from 50 successful founders, investors & experts (Part 2) Feedback/ connect/ say hello:  Rohit@startupplaybook.co @playbookstartup (Twitter) @rohitbhargava7 (Twitter – Rohit) Rohit Bhargava (LinkedIn) Credits: Intro music credit to Bensound The post Ep052 – Don Peppers (Author) on the One to One Future appeared first on Startup Playbook.

In a regular feature highlighting ordinary people doing extraordinary deeds, Terence Pillay speaks to Marc Maurel from the One Future Foundation.

BrightFunnel Co-Founder and CEO Nadim Hossain chats with Marketo Co-Founder and Engagio CEO Jon Miller about the rise of Martech, the important of company culture, and The One to One Future.

Joseph Pine is an internationally acclaimed author, speaker and management advisor. Joseph has spoken at the World Economic Forum in Davos, Switzerland, at Ted in California and today is a Lecturer in Columbia University’s Technology Management Programme. He is not an academic, however, having worked for IBM for 13 years, Joseph specializes in helping people see the world of business differently through his many ground breaking books beginning with the award winning, Mass Customization: The New Frontier In Business Competition, including Authenticity: What Consumers Really Want and most recently, Infinite Possibility: Creating Customer Value on the Digital Frontier. He is most popularly well known for his bestselling book, The Experience Economy: Work Is Theater & Every Business a Stage which was recently name one of the 100 best business books of all time by 800-CEO-Read.   Questions What is your Zodiac Sign? Tell us a little bit about yourself and your journey In terms of the book which says Authenticity: What Consumers Really Want, can you expound on that a little? If we are in the experience economy and we are on a stage, how do we find out what is our true character or is our character based on the persons we interact with? What are some important considerations for an entrepreneur or an online business owner you to be successful? In a government institution where they move slow, the employees seems like they don’t want to be at work, how can that be translated into a way that as a government, your citizens of the country are running to pay their taxes because the service experience is amazing and is there an economy that exist like that? What is the one online resource, website, tool or app that you absolutely cannot live without in your business? How do you stay motivated every day? What are some of the books that have had the biggest impact on you? If you were sitting across the table from another business owner and they said to you that they feel they have great products and services but they lack the constantly motivated human capital, what’s the one piece of advice would you give them to have a successful business, specifically as it relates to constantly motivated human capital? What is one thing in your life right now that you are really excited about – something that you are working on to develop yourself or people? Where can our listeners find your information online? What is one quote or saying that you live by or that inspires you in times of adversity?   Highlights Joseph that his Zodiac Sign is a Libra if he remembers right on the cusp of Scorpio.   Yanique stated that one interesting fact about a Libran is that they are very free spirited and asked Joe if that’s a true characteristic of his personality and Joe disagreed and shared he believes he’s free spirited in being creative and innovative. Joseph stated being free spirited is not a true characteristic of his personality, he is however sort of buttoned up and introvert and a free spirit is very much of extroverts, so he would not say that describes him. If you think of characteristics of a free spirit is being creative and being able to think of new things and do things differently and that part he would ascribe to. He feels like his purpose in life is to figure out what’s going on in the world of business and then to develop frame works that first describe what’s going on and then prescribe what companies can do about it. Joseph shared that his birthday is October 22. Joseph stated that he was very much into computers very early in Elementary School and so he got an Applied Mathematics Degree; he joined IBM and worked there for 13 years. He started off in a very technical job and moved up into management and into a special project he did for a computer system called the AS/400, was to help run a group that helped customers bring customers in the business development process of the system and he discovered at that time that every customer was unique that they want to use the system in different ways and put together different hardware, different data, different software, just unique. He moved into strategic planning and that sent him on a discovery of how they would resolve that issue, how they could design systems for the uniqueness that he saw and that led him to the book “Future Perfect” by Stanley Davies it came out in 1987. In it he had a chapter on Mass Customization and when he read that chapter, it was like the heavens opened up and the angels sang, it explained everything that he saw going on and when IBM sent him to MIT for a year to get his Master’s Degree in Management of Technology, he decided that he was going to study that topic the whole, he was going do his thesis on mass customization and then he was going to turn his thesis into a book and that’s what he did. The book came out in 1993 and really defines that fact that we can give every customer exactly what they want but do it at a price they are willing to pay, so you have coequal imperatives of both mass and customization, the individual customized plus low cost efficient operations. He worked on that and he left IBM in late 1993 to see if he could do it on his own, 23 years later his wife is still not sure if it’s going to work out but so far so good. Early on he discovered that if you customize it good, you automatically turn it into a service and if you customize a service, you automatically turn it into an experience and if you design a service that is so appropriate for a particular person exactly the service that they need at this moment in time then you can’t help but make them go “wow” and turn it into a memorable event and that is an experience. That lead him to discover the experience of the economy, where they would have an economy based off of experiences where goods and services would no longer be enough and companies would need to do is to stages experiences for their customers, and so he took on Jim Gilemore as a partner in 1996, they started to develop ideas together and that resulted in their book The Experience Economy: Work Is Theater & Every Business a Stage in 1999 and that really laid it out and that set the stage for the entire movement towards customer experience and operation towards user experience and towards experience marketing and marketing all of that is fundamentally based on the fact that they are shifting into an economy where experiences have today become a predominant economic offering. When they first wrote the book in 1999, they talked about the nascent experience economy, the coming experience economy, they came out with an updated edition a few years ago and they changed all that language saying “no it’s here, it’s now, we are in worldwide, we are in an experienced economy” that’s what consumers are looking for. Since that time, they also discovered that in a world of paid for experiences people often question what is real and what is not and increasingly they don’t want the fake from the phony, they want the real from the genuine, and so they came out with the book in 2007 called Authenticity: What Consumers Really Want, the new consumer sensibility describing how companies can get customers to perceive their offerings and by extension their places in their company as authentic. In 2011, he also came out with a book called Infinite Possibility: Creating Customer Value on the Digital Frontier, so that goes originally to his technology background, looking at how digital technology is being used in experiences and recognizing that what it is about is fusing the real and the virtual and that’s what that book’s about. Joseph also mentioned that his partner Jim Gilemore has come out with a new book called “Look” about the observational skill, it’s a great book on how you can bring different kinds of observational skills into your personal practice and into your company.   Yanique commented that she recently read a study done by New Voice Era that said “up to $62 Billion a year is being lost by companies collectively on a global scale because of poor service.” She stated that assuming that the service is based on the experience they have had, so it’s no longer the price or sometimes the quality of the product, they will work with you if you are willing to make certain amends but how they manage that whole experience with the customer really depends on whether or not they stay with you. Joseph agreed and stated that it is important to recognize that each of the offerings he’s talking about is distinct economic offerings. You grow an economy based off commodities, the things you pull out of the ground or raise in the ground, animal, mineral, vegetable and then we shifted in the industrial revolution hundreds of years ago into an industrial economy where goods, physical things became the predominant economic offering and in the latter part of the 21st century, we shifted into a service economy and that’s where quality became job one, that’s where services became important and the research that Yanique points to is about services which are the intangible activities that you perform on behalf of an individual and that’s why mass customizing a good turns it into a service because you’re doing it for an individual not inventorying it, doing it on demand. Now what we are shifting into is an experience based off experiences. Experiences are in fact a distinct economic offering as distinct from services and services from goods, they use goods as a prop and services as the stage to engage each and every person and by creating a memory which is the hallmark of the experience. It’s important to differentiate that, you don’t want to talk about the service experience and they are distinct things. You can have a service; you can surround that with an experience and the term you are using “Customer Experience” it’s important to understand what that should mean. Most people use the term they mean “let’s make it things nice and easy and convenient” and all of those are good characteristics but they are service characteristics, you’ve got to go beyond nice and easy and convenient if you want to create a true distinctive experience.   Yanique stated that in terms of the book Authenticity: What Consumers Really Want, she stated that she does a lot of customer service training and the why how the mind processes things and that’s based off what she hears from the participant. When you say to them, you have to pretend like you are on stage that contradicts the whole authenticity approach. They should come to work and pretend but at the same time you want them authentic, be true to who they are and be true to the quality and culture the company stands for.   Joseph stated that it’s a very common misconception of acting is that it is fake, that it is pretend, that’s not what real acting is about. You can have people that pretend when they are acting. The book they talk about the real fake makers and basically defines that people can perceive your offering as real – real or fake – fake but also as real – fake or fake – real and acting can be any one of those four as well, so a lot of people that are fake acting which really is pretending. His favorite example is Pike Place Fish Market in Seattle, Fish Market You Tube Video he was just there leading an Experience Expedition with clients 2 months ago. Pike Place Fish Market is a fish market, it is moralizing the fish video, and the most best selling business video of all time and what they do is getting fish out of the sea and putting it on ice in an open market so they are commodity traders but how they sell that fish is with wonderful theatre, they have these different routines to engage guests, often 20 to 40 people around the fish market waiting for someone to buy because that’s when they have their signature moment, when you order a fish, they shout of the order like “7 flying to Minnesota” and all the others shout back “7 flying to Minnesota” and then they throw that salmon across the counter, 15 to 20 feet where somebody catches it and wraps it up for you and people love seeing that happen. These people understand that they are on stage, they understand that they are acting but they are very real, they go home smelling like fish, so the fish video goes through 4 different principles, they are all acting techniques. They talk about play, the notion that you are on stage, you are there to have fun and give a great experience for the audience. They talk about “be there” which is a standard acting technique that you need to be there in the moment, you need to forget about everything else and focus on the task at hand and that’s what actors have to do. The other is chose your attitude, acting is fundamentally about making choices, about choosing what parts of yourself to reveal to those in front of you, we all know we act differently in front of our boss than we do our subordinates, we know we act differently in front of our friends than we do strangers, in front of our parents then we do our children, it’s not that we are being fake or phony, it’s just choosing what part of ourselves to reveal and that’s what real-real acting is. Joseph Pine stated that in general and this relates to authenticity which is you have to true to yourself is one of the 2 key standards of authenticity that create that real -fake matrix and the other is you have to be who you say you are. The character must come from within; the character that you are and that you bring that to life. Another great example of acting is the diner in Chicago called Ed Debevic’s, it’s very famous and it’s shut down for the moment. It’s a normal corner diner, it’s not a high end place, he and his partner Jim Gilemore went there once for lunch and the guy at the front who met them had a nametag that says “Smiley”. So smiley was his character, not sure if it was his real nick name or a character he subsumed but that was a guy that can be smiley and he was smiley. He met them with a big smile and he asked how many people was in their party and he picked out menus and he proceeded to walk them through the restaurant and every once in awhile he would stop and one time he stopped at a table and asked them how they were doing and they would cooled their heels behind him he interact with another customer, at one point he started to talk around the table, up the chairs, up the tables, back down the other side and they kept following him until he finally delivered them to their table right at the front of the restaurant. It’s a wonderful, engaging theatre and it is that character that he created call Smiley. Speaking of phone interactions, one of the companies that is famous for great customer service that he thinks rises to the level of an experience in Zappos in Las Vegas, where they sell shoes on line and they are famous for their call centres where people would call in. Joseph met their Chief Culture Officer, Jon Wolske and he came up from being a phone representative himself, contact centre employee and he said that what he would do as he played in a rock band when he was younger, he would take on that rock band persona, he had things around his cubicle that talks about being a rock star, whenever he gets a call, he would look at that image that says “you are a rock star” and that would be the character that he played but that was a character that was a part of himself, he wasn’t trying to be something that he’s not. Yanique stated that she is a big fan of the movie “the Fast and the Furious” and Vin Diesel has a very jovial personality and she has been watching him offline in some of his snaps he puts up on Snapchat as well as Instagram and even on Facebook and he seems like a very relaxed, easy going and jovial person but he doesn’t play those characters in “the Fast and the Furious” he’s serious and person in the family who doesn’t smile too much. She said that is very interesting that if you get a role that epitomize your true character, it makes it that much easier and more believable for people to connect with you.   Joseph shared that for online entrepreneurs, the key thing to understand is what business are you really in. So understand if you want to be in the goods/ services business or truly in the experience business and then you need to think about how do you create that experience. The number 1 thing is time, like Zappos said. Most companies with their contact centres, they measure how little time customers spend with their representatives. They want them off the phone very quickly, they think it’s costing them money, at Zappos, they don’t measure that. In fact, everyday they celebrate which customer representative got to spend the most time with a an actual, living, breathing customer and it’s usually in the hours and that doesn’t bother them a bit, they don’t think about the dollar signs clicking off about cost, they recognize that they are doing the right job for the customer and that customer is going to be one of their raving fans, they are going to tell other people about it, they are going to come back again because they gave that great experience over the phone and so that can be done online, that can be done in a small business, it’s again recognizing what is your stage, what is the theatre that you are going to put on there. Joseph Pine II shared that an economy like that exists few and far between because being a government employees have so many differences than normal employees, you don’t have the profit motive that causes you to want to do a good job, you don’t have the fear of losing a job or the business if you’re not doing it well, the people you are interacting with aren’t “customers” cause they are not paying you, the government is and so all those things make it incrediblly hard for government employees to really do a great job. Every once in awhile you get what’s call a natural, you get someone who is just naturally vivacious or outgoing or having a service attitude that does want to do a great job and will turn into a great experience interacting with them but for a government entity to do that, that’s very few and far between. Joseph stated that the one that always come to mind is that he and his partner Jim gives out is “An Experience Stager of the Year Award” every year at their annual Think About event. It was be their 19th year September 21st and 22nd in New Orleans. One time they gave the award to a government entity and that was the Cerritos Public Library in Cerritos, California outside of Los Angeles. The Head Librarian Wayne Pearson, he got tired of people telling him that the internet was going to commoditize his business, people were saying “why are going to libraries in the future when you get over the internet every book that’s ever been published, every paper that has ever been written, every thought that has ever been thunk.” He wanted to create this reason for existence for libraries, so he created what he calls “World’s First Experience Library” Cerritos Public Library - Best Library Experience Video and architecturally it ‘s very distinct, it’s the first use of titanium in any architectural structure in the United States of America when it was built in 2002 and they have a basic theme, every great experience needs to have a theme it doesn’t have to be in your face like the Cerritos Public Library, doesn’t have to be fantasy like Disney, it’s simple “The Organizing Principle for the Experience” and the theme for the Cerritos Public Library is “Journey Through Time” that a visit to the library ought to be a journey through time, so they have different areas in the library that are themed after different points in time, a classic period, a modern period, an ordeca period and they have rituals based off of that like when it’s time to close the library, everybody starts to put away their books and gather up their stuff and they go down to the main lobby where this huge screen and every night at closing time they play the scene from the movie, The Sound of Music where the kids are singing, they all sing along and by time the last kid sings good bye, the library is closed and they go again another day. The town has over 3,500 of them are in the library every day. This is a government entity that understands that it’s in the experience business and that comes directly from Wayne Pearson and it’s continued on to this day. Joseph shared that the one online tool that he couldn’t live without would be Google because he is constantly doing research, he is constantly trying to figure out what’s going on in the world, looking for new examples, seeing what people are doing and that always gives him new ideas which eventually lead to new frame works. Often his Google goes into Wikipedia to be able to research something in deep but he also has Google alert so anybody that’s in the praising experience economy or mass customization or authenticity business context and also chief experience officer, he’s a big promoter of the fact that companies should hire chief experience officers to lead their offerings and turn them into a true distinctive experiences. He is also on Twitter and he learns a ton just seeing what’s going on, a lot of example through that and connecting with people, he has gotten a lot of business through that. Joseph shared that the biggest thing is to see the effect that they are having in the world. Sometimes it’s very direct in consulting with an organization, he helping them to create an experience plan for example. You can go and visit them when it’s fully implemented and you see the difference that you make and other cases when he’s giving a speech somewhere and you see the light bulbs go on in people’s head and they come up to you after and say “wow this really makes sense” and they talk about how they are going to make a difference in the world. One of the things they have is an Experience Economy Expert Certification Course, 4 and half day of emerging in the experience, publicly every year in August in the United States of America, privately in house around the world and they have over 200 certified experts and they see the difference they are making and sometimes they are the owner of the business so you see what they are doing differently, sometimes they are internal consultants helping the business and sometimes they are consultants to other clients and you see what a difference they are making there. On Twitter, he has people talking about what a difference his book makes, he may not be having any interaction but his books are out there, the ideas are out there and people are taking them on, he doesn’t hear of everyone that does but people are bracing the ideas and making a difference in their business which allows them to hire more people, which creates more jobs, which moves the economy on. So the fact that he knows that he is making a difference in the world is highly motivating. Joseph shared some of the books and first one is “Future Perfect” by Stanley Davis it was written in 1987 and one chapter that inspire mass customization his book Infinite Possibility: Creating Customer Values on the Digital Frontier was actually inspired by another chapter in Future Perfect. Another great book that had a tremendous effect on him is “The One to One Future” by Don Peppers and Martha Rogers and that book came out in 1993 and he read it and said “wow, this is talking about in marketing, what I was talking about in operations” if you could mass customize then you could also have a one to one dialogue with individual customers, what could you create. When he was done reading the book, he discovered that Don lived 2 towns over from him in Connecticut at the time. He then called him up, got together and they figured out what that would do is create a learning relationship with customers that would grow and deepen overtime and allows you to lock them in because you always knew more about them than anybody else and you see that come into fruition today with all the companies using AI today to predict what people want. Another great book is “Computers as Theatre” by Brenda Laurel and it really make the case that you need to think about computers not as a tool but as a medium for a stage. He learned a lot about theatre and dramatic structure from reading her book, it’s a great book and he had his class at Columbia University read a portion of it. Joseph shared that understanding that work is theatre and so what you need to do is to come up with that play/drama that you want to create, that’s what your strategy is about, what is your drama that you want to create in the world. And then you need to direct your workers to action, give them roles to play and help them characterize those roles and give them the where it all to be able to perform them, actors rehearse, give them backstage time and then you need to create an employee experience that is as good as the experience you create for customers, so they have the where it all to perform your drama on your business stage. Joseph shared that he doesn’t have people; their business they call “2 Gurus and a Marketer” Jim Gilmore and their partner Doug Parker. They had a partner meeting and came up with some things that they are excited about. One of them is that they are working with some companies to create some videos, to be able to take their ideas and bring them out there further than they can reach with their speeches and consulting and their books. They are working with a company that brings custom learning to individual people in businesses wherever they are and so they are going to work with them to create new modules that they can then help people in their jobs, frontline personnel create that great, wow experience for their customers, so over the next 6 months they are going to do that, increasing the reach to make more of a difference, helping many more people embrace The Experience Economy. Joseph stated that listeners can find him on: www.strategichorizons.comJoseph Pine Twitter Joseph stated that there is a famous quote by Margaret Mead “Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.”   Links “Mass Customization: The New Frontier in Business Competition” by B. Joseph Pine “Authenticity: What Consumers Really Want” by B. Joseph Pine and James H. Gilmore “Infinite Possibilities: Creating Customer Value on the Digital Frontier” by B. Joseph Pine, Kim C. Korn and James H. Gilmore “The Experience Economy: Work Is Theater & Every Business a Stage” by B. Joseph Pine and James H. Gilmore “Future Perfect” by Stanley M. Davis “The One to One Future” by Don Peppers and Martha Rogers “Computers as Theatre” by Brenda Laurel  

Come and explore the book of 1 Peter with us. A letter written to churches like ours, about a time like ours.

1 Timothy 6:17-19