Podcasts about Interoperability

Could allowing patients to choose their own appointment times help reduce missed visits and shorten NHS waiting lists? In this episode of Tech Talks Daily, I speak with Alison MacDonald, European Lead and Senior Vice President at Nordic Global. Alison brings an unusual combination of clinical and technology experience as a registered nurse who moved into digital health over 15 years ago. Her career began in community nursing, where she was asked to lead an electronic health record project because colleagues thought she was good with computers. What initially appeared to be a simple exercise in converting paper forms into digital records encouraged her to question whether healthcare could redesign the process rather than copy it onto a screen. We discuss Nordic's work with Cambridge University Hospitals NHS Foundation Trust on patient self-scheduling and automated earlier appointment offers. Before the program, missed outpatient appointments were removing valuable clinical capacity while administrative teams spent time calling patients and rearranging bookings. Cambridge introduced self-scheduling through Epic MyChart, allowing patients to select appointment times through the patient portal. Alison says the DNA rate fell from 5% to 2.2% during the program. According to the supplied results, over 20,000 patients successfully scheduled their own appointments and over 3,000 accepted offers to attend earlier when cancellations created availability. Patients moved appointments forward by an average of 16 days. Forty percent of accepted earlier appointments occurred within seven days of the offer, while 7% took place on the same or following day. Administrative teams also saved an estimated ten minutes for every self-booked appointment. Alison explains why patient control can improve attendance. People can choose times that work around employment, caring responsibilities, travel, and family life instead of receiving a fixed appointment through a letter or telephone call. Patients can also cancel or reschedule without waiting for somebody to answer the phone. The operational lesson goes beyond appointment booking. Healthcare systems may be able to recover existing capacity by examining missed appointments, theater scheduling, waiting list processes, pre-visit questionnaires, and patient communications before concluding that every problem requires additional staff or facilities. We also discuss where AI is producing practical results in healthcare. Alison points to medical imaging, emergency department triage, waiting list management, clinical documentation, and workforce deployment. She warns against discussing AI as one generic solution because each application requires a defined use case, suitable data, workable processes, governance, and staff adoption. Ambient clinical documentation offers one example. An AI scribe can record a consultation, prepare a structured note, and pass it to the clinician for review and correction. Alison cites an NHS evaluation reporting a 23.5% increase in direct patient interaction time and an 8.2% reduction in appointment length. Interoperability remains another major challenge. Healthcare journeys cross hospitals, primary care, community services, and specialist providers that may use different systems or a mixture of electronic and paper records. Even basic differences, such as one organization measuring pain on a five-point scale and another using ten points, can prevent reliable comparison. Alison recommends agreeing on common data standards, defining the minimum patient information required during care transitions, including interoperability requirements in procurement, and avoiding bespoke integrations that make future information sharing harder. Digital access also requires balance. Online services can improve convenience, but healthcare providers must retain appropriate alternatives for patients who lack digital skills, connectivity, confidence, or access. Could your healthcare organization improve patient access and staff capacity by redesigning one familiar process before purchasing another large technology platform? Listen to the episode and share your thoughts with me.

According to Gartner, worldwide AI spending is forecasted to increase 44% by the end of 2026. Companies are investing in AI, and they are investing heavily. But knowing where and how to invest isn’t easy, especially with what feels like a million different AI tools out there and a million more different ways to build your own. So how do you figure out what to build, what to buy, and which investments will help you move the needle for your business? Riley Rogers: Hi, and welcome to the Win/Win Podcast. I’m your host, Riley Rogers. Join us as we dive into changing trends in the workplace and how to navigate them successfully. Here to discuss this topic is Cody Sims, head of commercial brand at Cox Communications. Cody, thank you so much for joining us today. Super excited to hear your thoughts on this one. Before we dive into what is quite a loaded topic, could you tell us a little bit about yourself, your background, and your role? Cody Sims: Yeah. So, hi, I’m Cody. I’m the head of commercial brand for Cox Communications, and it’s kind of crazy how I came into this role. So I actually started my career when I was 15 and was installing phone systems for my dad’s phone company. And after that, I had actually had two parts of what I thought was what I wanted to go into, and that was either musical theater or physics, because those were two things I really had a passion about. And when I got into college and had musical theater as my major and physics as my fallback, I realized that both of them left a part out of what I really enjoy. And so I ended up actually landing in marketing because it’s both analytical and creative, and that has served me really well over the years. So, across Cox, I have done all kinds of things from product management to market development to pricing to competitive analysis, and now in the brand world. It’s given me kind of a 360 view of the entire business from a marketing lens. I would say that I’m pretty much a transformation leader. I really enjoy breaking things and building them up new again. So, AI is happening right at the right time for me. RR: I love that story, and I love that it’s taking you to a place that especially now is getting more and more technical, more and more analytical. I’m very excited to get into that transformation leader side of things. But before we do, can you paint a little bit of a picture of your sales environment? CS: Yeah. So when I first came to Cox, it was very similar to most of what you would call a CLEC, or a competitive local exchange carrier, which is primarily internet service, voice services, and obviously because it was Cox, some cable TV services that were the triple threat. That was kind of what in the early 2000s was kind of the way that they went to market. But over time, the team at Cox realized that in order to stay competitive, they had to add to the portfolio to make sure that they were providing value to their customers, and I’m sure many would understand that and have gone through similar transformations. And so we had acquired several different other companies that added to our portfolio, and developed some of our own products, and over time that turned into a lot of products. But it’s not just 70 products. It’s 70 products, it’s nine customer segments that we have from a segmentation perspective. It’s six distinct buyer personas, industry verticals, what’s serviceable at that address. So you take all of these different components and it’s almost like three-dimensional chess for the salesperson. The way that I like to think about it is that the sellers, what they really need and what their challenge is, is that they’re not looking for specs. They’re looking for what are the business outcomes that my customer is trying to achieve, and then what do I have from my portfolio that will help them to achieve those results? So it’s no longer a world where they can memorize everything and know every product in and out, and be the technical expert. They really do have to have tools and systems that help them to have the right knowledge at the right moment for the right person in the right place. RR: Yeah, there comes a point when the human brain just can’t contain the context and the expertise that you need. So when you can’t ask for expertise, what you can do is provide, to your point, that just-in-time support. And one of the things that you alluded to was that that’s where you kind of started some of that AI investment as a way to bridge that gap. You’ve given us a little bit of a taste, but what kind of motivated that early initiative? CS: Well, I would say that, over time what we discovered was that we couldn’t keep track of all of our marketing materials, collateral, all of the pieces of information in just files, formats, and putting it online into a here’s-an-accessible-library. Because the library just becomes bigger and larger and more difficult to manage. But I would say that we didn’t set out to do AI. We didn’t sit down and say, “Oh, hey, AI looks cool. Let’s make sure we’re doing it.” We needed to transform our go-to-market strategy so that we were more nimble, we were more competitive, and that we could deliver the kind of experience that our customers were asking for. And so AI was the mechanism that would help us to get there. But what really triggered this whole thing was what I mentioned earlier, was our segmentation. When we sat down and said, “Let’s rebuild the way that we look at our audience segments,” and we did that based off of what is the value to Cox of each of these customer profiles, and then what is the technology sophistication of that client, of that business. And that intersection allowed us to create our nine different segments that we were working on. And so when we did the math, when we looked at all of that information and all of the things that we needed to be able to provide to those segments, we realized this was quickly going to turn into something that was far beyond any marketer’s ability to do. But what we knew is that the Gartner information we were tracking said that personalization was having much higher returns on the way that people respond to information. And not only that, but if you do personalization and you get it wrong, if I call you and I say, instead of, “Hey, Riley,” and I say, “Hey, Jonah,” you’re like, “Hmm, nice try.” So personalization is really important to being successful, but getting it right is even more important. So we realized that we needed to have some radical partnership between our marketing, AI, and sales teams, that we needed to make sure that this was not just an IT project, that we were going to go and pull a bunch of requirements together and everybody would be like, “Oh, hey, here’s this new tool. Everybody figure out how to use it.” And it wasn’t necessarily about optimization. It was about transformation, the way that we go to market, the way we think about our customers, and the way we show up. So I would say that AI definitely was part of the solution set, but we had to look ourselves in the mirror and say, “It’s time for us to actually think about this in a completely different way.” RR: That distinction comes through very well, and I think is very important because oftentimes when you’re in kind of the scramble to be keeping up with the market, keeping up with your competitors, there is this urge to just tack on AI because we have to. But when it’s not strategic and it’s not built into the things that you’re actually doing, to your point, it’s we put together some specs, good luck using it. But instead, now it’s something that’s really built into the way that you work. I would love to hear a little bit more about that specific use case, especially given the fact that a lot of teams are running into that question of how do we use AI and can we just build what we need ourselves? Given that you’ve done the math, answered the question, I’d love to hear how it worked and kind of where you landed. CS: It’s very easy to fall into the trap of, “Hey, everybody, here’s AI. We put it on your computers, now go use it.” And so then everybody starts using AI to try to figure out, how does this help me in the job that I already do, in the role that I already do, in the processes that I already do? And so then it really limits the impact that it can have on the business and the performance because either, A, you have a handful of people who are really smart, and they go crazy with it, and they create their own thing, or you have a bunch of people who are looking at it going, “Okay, came up with some ideas, but I still have to do my work.” What you end up with is there’s no standard. There’s no flag running up the hill to say, “Everybody follow me. Let’s go do it this way.” So, it required both the yes, we had to make sure that the teams were bought into using AI, but we also had to have a standardized way of approaching how we deploy AI. And that brought us to the question of do we buy or do we build? And because there were so many different parts of what kinds of functionality we needed, it wasn’t the same answer for every one of those needs. So in some cases, we have a tool, we have a partner, they already have AI integrated into their platform, let’s go see how we can use that. In other cases, and I’ll give you an example, in the case of content generation, that is where we started with our AI journey about a year ago. We sat down and started interviewing and reviewing all of the different providers who can do content generation. Every one of them had a different approach to content development, content generation, which were all very good, and they attempt to make sure that they are covering as much of the marketplace as possible. And so sometimes when you buy that, you end up with features maybe that you don’t need, and you also have to still go through the process of integrating those platforms into your security posture. So us being a connectivity provider for governments, for major corporations, enterprise carrier grade, we have a very, very strict and strong security policy, which means that when we bring new vendors on, it takes a lot of time and a lot of effort and a lot of back and forth. And so what we found in certain cases, it was actually better for us and more beneficial for us to build the actual platforms that we needed for that particular use case. But like I said before, in other situations, we found that there was a partner who we had who already had AI integrated into their platform, and so they were already part of our security posture. They were already inside of our ecosystem. So the question of build versus buy really had to do with time, had to do with return, and it had to do with the security measures that we had to put in place. RR: Thinking about in addition to those factors, when you’re evaluating these things that you outlined, time, potential cost, security, how are you kind of doing that ROI math to say one is going to be better than the other? CS: There’s several different parts of that. And like I mentioned, we wanted to make sure that we were following our AI strategy foundation that said, we don’t want to introduce more and more vulnerable access points. And so it’s important for us to make sure that we are all coming together with everyone across the Cox leadership team according to who are the vendors that we feel the safest with, that we can go set up and make sure that we are pulling together the best of the breeds. The assessment, like I mentioned before, is what is the value that we’re returning to the business in terms of revenue generation, new customers, cost savings in terms of not necessarily just reducing people’s time, but redeploying people to doing other important tasks. And then what are the things that we are doing that help us to keep the system all working together? So, revenue generation, cost deferment, and then keeping a cohesive connection between all of the different platforms. So some of the things that we looked at from our comparing vendors versus doing DIY, is there a maintenance tail that goes in this? So if we build it, what does that look like in 18 months? How much more people do we have to have to support it? Governance and observability, do we have the permissions, the versioning, the audit trail, all of the parts for discovering what is needed and then able to see it and observe it as we go? Interoperability, as I mentioned before, really important between different platforms that we have, that those APIs and MCPs all work together. And then whose roadmap is this? Is this our roadmap? Is this the IT roadmap? Is this the vendor’s roadmap? If we know where we need to go, is there anything that’s getting in our way of being able to get there? And then of course, obviously the speed to value against the cost of being wrong. RR: And so hearing you outline this very comprehensive list of considerations, you can start to understand why it starts to feel complicated and really hard to tackle. To your point, it’s been a year of figuring it out since you started developing that very first use case. I’d like to go into a little bit of detail about the evaluation piece and deciding what vendors you felt safe with, that you were excited to partner with and continue to either use or build upon as you’re developing your AI strategy in alignment with your business transformation. One of those that you landed on was using Highspot’s MCP server to support some of the workflows you wanted to spin up. How did you make that decision and why did that feel like the way to go? CS: Well, as I had mentioned before, as we had gone through our history of, here’s a library of a whole bunch of stuff and everybody’s trying to find the right item, and it just was such a headache to make sure that we were always getting the right information to the right customers at the right time. And not only that, but we had no real clear feedback about how it was performing. And so at that time, which I believe was in the 2015 to 2017 timeframe, is when we had first started our relationship with Highspot to help us better catalog the library, make it more searchable and usable and referenceable for the sellers to be able to share information and track the information, make sure that it was the most relevant and recent, and then help us to understand what’s working and not working. So all of that was already in place before we even started the AI conversation. And so as we were doing our work around our go-to-market roadmap, we started with content because it was probably the easiest place for us to use AI to generate content, and that looked like a two-layered approach. We had what we called a knowledge base, which is formally putting into AI rules that can be read by AI around all of our standards for brand, for legal, for segment definition, for product information, for pricing and promotion information, industries, verticals. All of that was put at this knowledge base foundation layer. And then we built the content generation engine on top of that, where each of the agents within that tool would go find what it is that the marketer was asking to do, compare it against all the information in the knowledge base, the brand standards, all of those good things, and then produce the content piece that the marketer was asking for using that foundation layer. However, once we got that moving and going, we realized that that level of personalization for marketing could be even more valuable and even more specific when used by a seller. But in order for that to work properly, the seller had to have access to a large range of information all at the same time, including any of the buying signals or online signals that we had through some of our lead generation partners, any of our information that we have within our own systems, like when was the last time they called into billing or when was the last time that they had an outage or what is their general sentiment that the customer has right now. And then all of the information about their current services, their current products, all the things that are going on in their world. But then once we have all of that information, we have propensity to buy, propensity to churn, propensity all these modeling, now we need to be able to talk to them and provide a recommendation to the seller that says, “Here’s what we recommend you use, what you should say, how you should set it up.” And all of that was inside of Highspot. And so we realized again, we could look at this and say, “Are we going to go buy a new platform? Are we going to use a platform we already have or are we going to go build something new?” And obviously when we looked at the Highspot platform, the MCP servers, and the way that it was laid out and set up already, we knew that that was the right path to go. So what we had started with was the content engine, then we went into a sales enablement engine, and as part of that sales enablement engine, the only way for it to work properly was for us to bring in the Highspot MCP service. RR: And how has that been working so far for your sellers? As you’ve rolled this out, how has it been used? Any anecdotal feedback you’ve heard? CS: It’s pretty funny because we have done multiple rollouts of sales enablement platforms over the years, and as anyone who’s ever tried to roll out new sales items and new sales tools will say, it takes time, it takes consistency, messaging over and over. But in this particular case, when we went out and did our roadshow with all of the sellers and sat down and showed them how the new tool worked, there were so many positive responses, and the adoption was much faster than most of our previous releases of other types of products. And I think that the reason why is because it was bringing together all of those pieces of information that I mentioned before and bringing in the Highspot information that they were already very familiar with. And in our world, we call it the sales asset manager, SAM. And so they were very familiar with SAM and then this new tool with the AI capabilities built into it. Now it’s specifically just telling them, “Here’s what you should do. Here’s the way to lay it out, and here’s all the content to talk to the customer about in what order.” And it took a lot of the burden off of them to research, go find a piece, start to build a story in their head, try to build a deck, and then think about what are they going to share with them in what order. So it’s been a huge benefit to the sellers. They’ve loved it. RR: Yeah, that’s such a strong signal when adoption doesn’t feel like a push and more of a grab. Curious if there are any other AI or agentic connectors that you’re pairing with Highspot in another AI application that you think would be interesting to share? CS: We have basically six different programs or parts of our roadmap, and we’re calling them AI modules, and then they work together in different components for different functions that need to be done. So as I mentioned, we have the knowledge base that is the base. Then we have the content creation tool, which we call CAMI. So it’s Content Automation Marketing Intelligence, and that has everything that is needed to produce and create new pieces of content, and then those content pieces are either generated in emails or things like that. A lot of them actually are put into the Highspot tool. And then we have what we call SAMI, which is the Sales Automation Marketing Intelligence, and that is the tool that integrates directly with Highspot to make the recommendations to the seller based off of all of the other information, the 360 view of the customer. We also have what’s called Livia, which is the Lead Validation and Enrichment. The tool uses all of these multiple different access points and different vendors to pull information about that particular contact to validate that it’s accurate, so that by the time it gets to the seller and they’re going to go do a pitch, they have a lot more confidence that who they’re talking to, the business, and it’s at the right address, and prevents them from wasting time. And then, of course, Highspot is such a critical part of how that story all comes together because it’s capturing all the content that’s being created by CAMI, and then the AI that comes from Highspot is infusing into the SAMI tool that the sellers are using. It’s an interesting thing because somebody might say, “Well, you’re not really using Highspot, you’re using SAMI.” And the reality is, well, yes, I am using Highspot because Highspot is feeding all of that into the SAMI tool. There’s a whole bunch of other stuff we add into that for flavoring, all of the information about the customer so that the seller has a 360 view, but that just sets it up. The what do you do next is what’s coming out of Highspot. The next phase of this that we’re going to is a fully agentic approach to our marketing and sales engine. And what that means is that today, most of the work that’s being done is a marketer who is saying, “Here’s what I need to go get done. I’m going to use AI to help me go do it.” We’re going to flip that script, and we’re going to say, the agents that we create are going to do the work, and the marketers are going to instruct the agents on how to do that work properly and watch it and govern it. That will then accelerate for the sellers as well. RR: We’ve heard a little bit about what’s been built in the last year, but it’s, again, to your point, crazy that that’s one year of building, thinking, strategizing, and it’s come to this point. When you look across all of that, what has changed for your sellers and for the business? CS: Well, I would say the first thing is, is that sellers are now able to focus on what they’re really good at. What I mean by that is their confidence is shifted to focus on outcomes and value. They are now able to build trust and provide value, which is honestly what all of our customers, especially our business owners and decision makers are looking for. And then for the marketers, it’s no longer about building a queue, trying to figure out what is the message that’s going to hit the most people with the most response. This idea of efficiency for media or efficiency for marketing materials. It’s like, what is the one message I can send to a million people and have the most response? Well, now you actually can flip that on its ear and say, “I’m going to personalize it at scale.” So that is super exciting. And then the last thing that I would say is that consistency became structural. The same knowledge base, the same rules across every surface, making sure that our content is clean, correct, built on the same policies and rules, but is personalized. Doing those two things at the same time is very tricky, and being able to do it with AI is the only way we could get there. RR: Curious if you’ve seen any sort of measurable returns. CS: Our lead accuracy, like I mentioned before, moving from that 13 to 18% all the way up to the 95th percentile. We have campaign speed to market of improvement of 55%, meaning the amount of time that it takes us to get to market is cut in half. The marketing content teams are 40% more productive, which means they’ve been able to redeploy their time for 40% of the time that they spend at work on other projects, which is amazing. Our conversion rates are up, our driving net new revenue is up, and we have seen material improvement in click-through rates and conversion rates when we are more specific and personalized to the audience. So Gartner was right. Yay. So that’s been really good. And I would say that part of the reason why I think that, at least for part of what we did, doing it as a build ourselves was wise, is because we learned so much by going through the process of just banging our shins on the corners and running into cabinet doors that were open, and we’re just like, “Oh, wow, that was, I did not see that.” So it’s been a huge learning process, a very, very intense learning process, but we’ve all had a really good sense of humor and amusement and just, we are having a ton of fun. RR: And I think that’s one of the more encouraging things to hear. Is that nobody starts perfect, and you just have to build your way up to good. And once you get there, you start to see again, like those measurable improvements. But it is a process. So I guess the message there is stick with it. Which I think kind of feeds into that last question I have for you, which is for anybody who is running into this question, hitting their shins on all of these problems, how would you recommend they approach the question of building, buying, blending some things together when they’re thinking about their AI investments? CS: Well, I would say the first thing is you have to look in the mirror and be real with yourself and say, “Is my processes and workflows working? If I blew up my entire go-to-market, I blew up all my processes, what would it look like?” And don’t start with a tool. Start from a place of what would serve me best. The other part of it that I would say that Highspot did really well is because of the MCP product, I was able to look at it as how am I using this from a plumbing perspective, not just a judgment perspective. And what that means is that it worked well with the strategy and the AI strict rules that we had built for ourselves. Highspot, kudos to Highspot, built a platform that is trusted and that works well with all of the other components that we had flying around, whether it was Salesforce or AWS or even our Accenture development team being able to use the components and pieces to connect to the whole ecosystem. Then the other thing I would say is that even though we’ve been doing this for a year, a year is like eons in AI’s time. It was every other week there was something that changed, something new, something shifted. So you have to go into it with this idea of you have to prepare yourself that this is how I set it up now, but I might have to change it tomorrow, and just be okay with that. So my answer for build or buy, my answer is both. Build the things that make sense for you and where you have the resources and when it’s the right fit. But definitely buy when you are in a partnership or when you have someone that you already know that you can trust. RR: Very pragmatic. That’s kind of the only way to do it. One thing I’ll say, I know I am walking away inspired, and I can imagine our audience is going to as well. So Cody, thank you for the time. I really, really appreciate it. It’s been so wonderful to hear a little bit more about what you’re building. CS: No, I love it. And the reason why this is great for me is that it forces me to think back on this journey that we’ve been on for the last year and really consider what is it that has brought us to where we are, what are the things we’ve learned, and then, maybe how are my bruises doing? RR: Well, thank you for the time again. And to our audience, thank you for listening to this episode of the Win/Win Podcast. Be sure to tune in next time for more insights on how you can maximize go-to-market success with Highspot.

In this week's episode, Dharm is joined by Briana Marbury, CEO of the Interledger Foundation, to explore one of the biggest challenges in global finance today: creating truly interoperable payments that work seamlessly across banks, payment networks, and borders. Drawing on her background in finance and her work leading the Interledger Foundation, Briana explains why moving money across different payment systems remains far more complicated than most people realise, and how open payment protocols could transform financial inclusion, cross-border payments, and the future of digital commerce. The conversation begins with an introduction to the Interledger Foundation and the Interledger Protocol, an open, currency-agnostic payments network designed to connect financial ledgers in much the same way the internet connects information. Rather than replacing existing payment systems, Interledger enables banks, wallets and payment providers to transfer value more efficiently across different payment rails. A major theme throughout the episode is interoperability. Briana explains why many banks and payment providers still operate in isolated ecosystems, making it difficult to move money quickly and affordably between institutions. The discussion explores how open payment protocols could remove many of these barriers while allowing financial institutions to maintain the flexibility to choose their own infrastructure. The episode also examines why smaller community banks often struggle to access modern payment capabilities. Briana discusses how the Interledger Foundation is working with financial institutions, regulators and technology partners to help modernise infrastructure, improve financial inclusion, and expand access to digital financial services for underserved communities around the world. Another key focus is the future of cross-border payments. The speakers explore why international transfers remain expensive, particularly for migrant workers sending remittances home, and how interoperable payment networks could significantly reduce costs while increasing speed and accessibility. The conversation also highlights projects underway in countries including Mexico, Colombia and South Africa to improve connectivity between banks and payment systems. The discussion also explores how open-source technology is driving innovation across the payments industry. Briana explains how developers, universities and financial institutions are collaborating to build new payment capabilities on top of the Interledger Protocol, creating an ecosystem that encourages innovation while remaining accessible to organisations of all sizes. The episode also looks at the rise of streaming payments and programmable money, exploring how continuous, real-time payments could enable entirely new business models, from paying for digital content by the second to more flexible payroll systems and online services. Finally, Briana shares her vision for a more connected financial system where interoperability becomes the foundation for faster, more inclusive and more accessible global payments. For anyone interested in payments, financial inclusion, open banking and the future of digital finance, this episode offers a fascinating look at how interoperable payment networks could reshape the way money moves around the world.

Benjamin and Chance return for another episode recapping the week in Apple news, including the interesting details of Apple's most recent earnings calls, the last of the Tim Cook era. Also, Apple complies with Microsoft's Interoperability request for universal clipboard support on Windows, and John Ternus recruits an employee out of retirement to help lead his new company regime. And in Happy Hour Plus, Chance is battling with HomeKit reliability woes, and ponders whether Benjamin's messaging habits. Subscribe at 9to5mac.com/join. Sponsored by Bitwarden: Check out Bitwarden, featuring secure password management, passkey support, end-to-end encryption, and seamless autofill across all devices. Sponsored by Notion: Learn more about how Notion can support your business, at notion.com/happyhour. Sponsored by Square: Get up to $200 off Square hardware when you sign up at square.com/go/happyhour. Sponsored by NordStellar: Get an exclusive offer: Unlock your 10% discount on NordStellar with the coupon code: nordhappyhour-10-NORDSTELLAR – just mention it to NordStellar!

Most people assume the Canadian healthcare system is highly coordinated because of single-payer funding. The truth is that data exchange across provinces is just as fragmented as it is in the US. Healthcare IT Today sat down with Karen Gauthier, VP of International, and Gurpreet (GP) Singh, SVP for Interoperability Strategy & Solutions at ELLKAY, to discuss their deep roots in Canada. We cover how they help hospitals handle massive EHR transitions and why treating data as infrastructure solves major archiving headaches. You will learn the strategies for cleaning up historical records while giving clinicians easy access directly from their new systems.

Are meeting rooms ready for the next wave of AI-driven collaboration? At InfoComm 2026, UC Today's Marcus Law speaks with Henry Levak, VP of Product at Logitech for Business, about the biggest trends shaping workplace collaboration, from multi-camera meeting spaces to AI-enabled rooms and platform interoperability. Henry explains why organizations are moving beyond simply video-enabling spaces and are now looking at how AI can support meeting-room readiness, scene understanding, workflow consistency, and better experiences for employees, IT teams, and facilities teams. The conversation also explores why customers want simpler interoperability across platforms, how Logitech for Business is approaching flexibility and choice, and why the next 12 months could bring more experimentation before widespread AI adoption reaches every organization.

For the 198th episode of the Healthcare IT Today Podcast, sponsored by Rhapsody, we are talking about leadership succession! We kick this episode off by sharing our thoughts on Sumit Rana leaving Epic. Next, we discuss what we can learn from past leadership successions when a founder or longtime executive steps away. Then, we debate how important the leadership and a succession plan are to customers. Lastly, we conclude this episode by talking about the keys to ensuring a continuous path forward for a company when the founder or a C-level executive leaves. Thank you to this episode’s sponsor, Rhapsody. Interoperability is hard to say, and even harder to do. Rhapsody makes it easy. Built exclusively for healthcare, Rhapsody helps organizations connect systems, activate trusted data, and reduce the burden of integration so teams can move faster with confidence. Trusted by more than 1,900 healthcare organizations worldwide and ranked #1 in Best in KLAS for integration for 17 years running, Rhapsody is helping healthcare organizations build an AI-ready foundation for what’s next. See where you stand. Get the Rhapsody State of Interoperability report at interopreport.com. Here's a preview of the topics and questions we discuss in this episode: What are your thoughts on Epic's Sumit Rana leaving the company? What can we learn from past leadership succession when a Founder or a longtime executive steps away? How important is the leadership and the succession plan to customers? What's the key to ensuring a continuous path forward for a company when the founder, or any C-level executive, leaves? Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast. We publish a new Healthcare IT Today podcast every ~2 weeks. Thanks to our friends at Healthcare Now Radio, you’ll be able to listen to the latest episodes of Healthcare IT Today on their radio station for the first two weeks. Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio. You can also subscribe to the Healthcare IT Today podcast on any of the following platforms: Apple Podcasts Google Podcasts Stitcher Podcast Radio TuneIn Spotify iHeartRadio Pandora Thanks for listening to Healthcare IT Today and if you enjoy the content we’re sharing, please rate the podcast on your favorite podcasting platform. Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube. Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com. If you work in Healthcare IT, we’d love to hear where you agree and/or disagree with the perspectives we shared. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, with @Colin_Hung or @techguy on Twitter, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes. Thanks so much for listening! Rhapsody is a proud sponsor of Healthcare Scene. Listen to Our Latest Episodes:

From drone delivery to public safety and defense, the next generation of uncrewed aerial vehicles y better batteries, but by better battery standards. Listen in as we sit down with Jeff Yambrick, Chair of the SAE Battery Cell Size Standardization Committee, and Lisa King, Director of Advanced Battery Strategy at Leap Manufacturing, to discuss SAE JA1016 — a new standard designed to simplify battery integration, accelerate commercialization, and strengthen the UAV supply chain. During this conversation, you'll learn why common battery formats are essential for reducing development costs and creating greater interoperability across commercial and defense applications. We also explore the importance of domestic battery manufacturing, supply chain resilience, and how standardization can accelerate innovation without limiting future battery technologies. To join the SAE Battery Cell Size Standardization Committee, email Dante Rahdar at Dante.Rahdar@sae.org. We'd love to hear from you. Share your comments, questions and ideas for future topics and guests to podcast@sae.org. Don't forget to take a moment to follow SAE Tomorrow Today—a podcast where we discuss emerging technology and trends in mobility with the leaders, innovators and strategists making it all happen—and give us a review on your preferred podcasting platform. Follow SAE on LinkedIn, Instagram, Facebook, X, and YouTube. Follow host Grayson Brulte on LinkedIn, X, and Instagram.

Live from the GEOINT 2026 Symposium in Denver, Colorado, Project Geospatial's Adam Simmons catches up with Megan Compton, a key leadership voice within the United States Geological Survey (USGS).In this insightful segment, Megan shares an update on the critical national mapping infrastructure, data delivery models, and cross-agency collaborations that power both the civilian and defense intelligence sectors. Discover how the USGS is scaling its foundational data initiatives—including the 3D Elevation Program (3DEP) and high-resolution hydrography data—to meet the accelerating requirements of modern machine learning and real-time situational awareness.Watch the interview to learn how the USGS is transitioning from static datasets to cloud-native, on-demand visual layers, why open public data remains the bedrock of commercial commercial spatial tech innovation, and what the future holds for public-private data integration.Key Highlights in this Video:00:00:32 – Meet Megan Compton and explore her role within the USGS geospatial portfolio.00:01:20 – The Power of Foundational Data: Why federal, commercial, and defense sectors rely on the USGS bedrock.00:02:45 – 3DEP and Beyond: High-resolution lidar mapping updates across the United States.00:04:10 – Transitioning to the Cloud: Making massive geological and terrain datasets instantly accessible to the edge user.00:05:35 – Interoperability and Standards: How the USGS collaborates with NGA and civilian agencies to eliminate data silos.00:07:10 – Fueling AI Models: Training advanced machine learning engines with pristine, uncompromised public-domain geographic basemaps.00:08:50 – Looking Ahead: Next steps for USGS data collection, remote sensing initiatives, and public accessibility.Learn More About USGS Geospatial Programs:

In anticipation of the T2RL Engage 2026 Conference in September Ian Tunnacliffe talks to Barbara Moreno and Jonathan Newman of our Knowledge Partner Accelya about the realities and future of modularity in airline technology.Interoperability has become one of the industry's biggest talking points, promising greater flexibility, faster innovation and freedom from vendor lock-in. But how close are airlines to making it a reality? What technical, commercial and organisational barriers remain, and what will it take to build truly open airline retailing? Join industry leaders as they separate ambition from execution.

The global healthcare landscape is being redefined, creating new opportunities for healthcare leaders to improve outcomes and expand access. In this episode we sat down with Eugene Sayan, Founder and CEO of Softheon, to explore how AI is empowering consumers, and driving a new era of innovation across the industry. With more than three decades of experience in healthcare technology, Eugene shares his perspective on the forces transforming healthcare delivery, from patient engagement and personalized care to interoperability, affordability, and the growing role of AI agents. He discusses the shift to a proactive approach that leverages data, automation, and intelligent systems to improve outcomes while reducing costs. The conversation also examines the future of healthcare organizations, the importance of responsible AI adoption, and the opportunities healthcare leaders have to build more connected, sustainable, and patient-focused experiences.  Chapter Timestamps: 00:00 Preview Clip 00:57 Introduction 01:33 Eugene's Background and Journey to Softheon 04:17 Consumer Engagement, Analytics, and Healthcare Innovation 06:29 AI, Personalization, and the Future of Care 09:13 AI Agents, Automation, and the Importance of Human Oversight 12:45 Consumer Empowerment and Rising Healthcare Costs 17:33 Provider Sponsored Health Plans and Value Based Care 18:19 Enabling Healthcare at Home Through Technology 23:18 The Power of Digital Engagement and Automation 24:25 Global Healthcare Innovation and Expanding Access 29:15 Ethical AI, Governance, and the Path to AGI 33:21 Interoperability, Data Portability, and What's Next If you're a healthcare executive, provider, payer leader, or healthcare innovator, this conversation offers valuable insights into the opportunities and challenges shaping the future of care. Connect with Eugene on LinkedIn at https://www.linkedin.com/in/eugenesayan Find Eugene's work at https://softheon.com Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!  The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach  

Send us Fan MailWhat if the companies profiting most from healthcare's data problem are also the ones best positioned to explain why it needs to be solved?In this clip from our episode “Health Data Is Broken And We're Paying For It”, host John Driscoll and Michael Meucci, CEO of Arcadia, break down why the free market has proven it cannot fix healthcare data fragmentation on its own, and what becomes possible when health systems stop spending so much money just moving data around.Listen to the full episode here

In this episode of the Crazy Wisdom Podcast, host Stewart Alsop speaks with Aaron Neyer, founder of Parachute and community organizer in Boulder, about knowledge management, extended minds, and the intersection of AI with human consciousness. They explore how Parachute functions as a digital brain tool for organizing thoughts and information across fragmented systems, discuss the dangers of AI psychosis and over-reliance on technology, and debate open source AI development versus controlled releases by companies like Anthropic. The conversation weaves through topics including the limitations of metrics-driven business thinking, consciousness and relevance realization, the value of technological sabbaths, and Aaron's hope for locally-run open source models that protect personal data while still accessing more powerful gated models when needed. You can find Aaron's writing at unforced.org and unforced.substack.com, and learn more about Parachute at parachute.computer and parachute.computer/blog.Timestamps00:00 Stewart welcomes Aaron Neyer, founder of Parachute and Boulder community organizer, discussing the origin of Parachute's name from Frank Zappa's quote about open minds.05:00 Aaron explains Parachute as an extended mind tool for organizing notes, contacts and information across multiple platforms, emphasizing the distinction between primary mind and extended mind as interconnected systems.10:00 Discussion shifts to metrics-driven business culture and the limitations of pure rationality, exploring how Google's data-driven approach misses subjective experience and the whole picture of relationships.15:00 Aaron discusses AI's ability to help identify relevant variables across different domains and the dangers of AI psychosis, comparing it to cult dynamics and belief systems.20:00 The conversation covers AI sabbaths and nineties retreats as intentional breaks from technology, plus Aaron's experiences with electrical engineering and using AI to design circuits with Arduinos.25:00 Exploring forbidden knowledge and open source AI, Aaron discusses Anthropic's guardrails around powerful models while arguing for distributed access to prevent concentration of power.30:00 Deep dive into open source AI strategy, with Aaron highlighting NVIDIA's approach and the potential for running capable models locally while reserving ultra-intelligent models for complex research tasks.35:00 Aaron shares his vision for local Sonnet-class models handling personal data while accessing Fable-class models for deep research, and directs listeners to unforced.org and parachute.computer for his writing.Key Insights1. The philosophy behind Parachute stems from Frank Zappa's quote that the mind is like a parachute and doesn't work if it isn't open. Aaron Neyer explains that having an open mind is valuable, but it must be balanced with deep roots to avoid becoming untethered. He has experienced periods in his life where excessive openness led him to feel disconnected, teaching him that creativity and expansion need to be grounded in something substantial. This same principle applies to how we organize information digitally, where openness and interoperability allow our extended minds to become more connected and coherent, which in turn helps our primary minds think more clearly.2. Parachute is designed as an extended mind tool that addresses the fragmentation problem in how we currently manage information. Most people use multiple disconnected tools like Obsidian, Notion, Apple Notes, Google Keep, and various CRMs to organize their thoughts, notes, and relationships. These systems don't communicate well with each other, creating inefficiency and confusion. Parachute aims to create a simple, intuitive system where all this information can be organized in one place with true interoperability, allowing users to own their data and have it speak effectively with other tools, ultimately making our entire extended mind more functional.3. Understanding ourselves as unified body mind organisms rather than fragmented parts is essential for effectiveness. Living systems theory shows that any living system is three things: a membrane bound dissipative structure, a self regulating autopoietic network, and a cognitive process actively knowing the world. Western civilization since Descartes and Galileo has created artificial separation between body and mind, and between subjective and objective experience, which limits our effectiveness. The same fragmentation affects our digital technology, and recognizing both our biological and digital systems as coherent wholes rather than disconnected parts makes us vastly more capable.4. The relationship between data driven approaches and holistic thinking reveals important limitations in modern business and science. While working at Google, Aaron observed how data driven decision making can be powerful, but over reliance on metrics like ROI creates blindness to crucial unmeasurable factors like goodwill and relationship quality. This reflects a broader Western tendency to exclude subjective experience because it's difficult for objective science to measure. However, emotions, relationships, and other subjective elements are essential parts of reality, and focusing only on quantifiable metrics means missing the whole picture and ultimately becoming less effective despite appearing more rational.5. AI accelerates the ability to work with technical complexity by helping with relevance realization across domains where we lack expertise. In any specialized field, experts develop intuitive senses for which variables matter and can quickly identify problems, whether in computer troubleshooting, music, or cooking. AI's ability to generalize allows it to point people toward relevant solutions in areas where they haven't developed that intuitive expertise, effectively democratizing technical capability. This means people can direct their creativity more effectively across more domains, though it also raises concerns about giving powerful capabilities to those who may lack the wisdom to use them responsibly.6. The question of open source AI versus gated access involves complex tradeoffs between democratizing power and preventing harm. Aaron respects Anthropic's approach of creating guardrails around powerful models like Mythos, which would likely have caused significant system hacks if released without restrictions. However, this creates concerning power dynamics where only wealthy companies, governments, and their allies have access to the most powerful tools. NVIDIA offers hope through their truly open source approach including full training pipelines, and there may be a viable path where open source models at the Sonnet capability level handle most tasks locally while more powerful Fable class models remain gated for the most demanding work.7. Creating intentional breaks from AI and technology is essential for maintaining clear independent thinking. Aaron practices an AI Sabbath at least one day per week when he doesn't interact with AI, and he finds these are the days when he does his best thinking and journaling. Without these breaks, he finds himself constantly jumping between journaling and prompting AI rather than giving himself space for deep reflection. This pattern mirrors broader concerns about AI consistency creating cult like dynamics similar to organized religion, where constant immersion in a belief system or technology can lead to losing the ability to think independently, making periodic disconnection crucial for maintaining cognitive autonomy and clarity.

Healthcare in America is stuck in a "sick care" model—we wait until people are already ill, then scramble to treat them. Dr. Gloria Winters, VP of Health Innovation at the YMCA of the USA, has spent the last year building something different: a community health operating system that pulls together your wearables, your medical records, and AI-driven insights into one place, so you actually know what to do with your health data instead of just staring at numbers. In this episode, she breaks down her "house" framework for the $5.6 trillion healthcare industry, why falls cost the country more than almost anything else, how she's working directly with HHS and the MAHA movement on preventive health policy, and why personal agency—not just data—is the missing piece in helping people actually change their behavior. If you've ever felt like your Apple Watch tells you everything except what you should actually do next, this conversation is for you. Key Takeaways:

Send us Fan MailAmerican healthcare spends an estimated $110 per member per month just to administer itself, before a single service is ever delivered. Most of that cost exists because health data still cannot move freely between the systems that need it.Michael Meucci, CEO of Arcadia, joins host John Driscoll to discuss why two decades of interoperability policy have failed to solve the data fragmentation problem facing health systems and payers, and why liberating that data and redirecting the administrative spend it currently requires could be the single biggest lever available for improving both the cost and quality of American healthcare.

Supply chain transformation is no longer just about efficiency. It is about resilience, intelligence, and trust across every layer of the system. In this episode, Reid Jackson and Liz Sertl were at GS1 Connect. Melanie Hilton sat down with Miguel Rodriguez Garcia from MIT, Frederik Bohn from Plug and Play Tech Center, and Lisa Morales-Hellebo from REFASHIOND Ventures to explore what supply chains could look like in 2050 and the challenges that must be solved today to get there. The conversation spans cybersecurity risks that now extend into physical operations, the rise of robotics in logistics, and the growing need for verified, trustworthy data across global networks. The guests also explore how interoperability gaps inside large enterprises slow progress, why collaboration remains one of the biggest barriers across industries, and how emerging approaches like AI agents and materials verification could reshape decision making. Together, they highlight that the future supply chain will depend on aligning technology, standards, and human behavior in ways that are still being defined. This is more than a discussion about emerging technology. It is an exploration of how supply chains must evolve into connected, transparent, and adaptive systems where data integrity, automation, and cross-industry collaboration determine long term success. In this episode, you'll learn: How cybersecurity is evolving from a digital risk into a physical supply chain challenge How robotics and automation are already reshaping warehouse and logistics operations Why data trust and verification are becoming essential for future supply chain systems Things to listen for: (00:00) Opening remarks from Reid Jackson and Liz Sertl introducing the GS1 Connect session (01:26) Framing the 2050 supply chain discussion and key themes (07:40) Cybersecurity threats expanding into physical supply chain operations (11:00) Robotics moving from experimental to real warehouse deployment (15:00) Trust and verification of physical materials through data and scanning (19:30) Collaboration challenges across industries and supplier ecosystems (23:10) Interoperability gaps inside large enterprise systems (26:00) AI agents, hallucinations, and the importance of data quality (30:46) Real world visibility innovations using highway camera data networks (32:38) The future vision of standardized machine communication and interoperability Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn Connect with the speakers: Melanie Hilton on LinkedInMiguel Rodriguez Garcia on LinkedInMassachusetts Institute of Technology at https://web.mit.edu/Lisa Morales-Hellebo on LinkedIn REFASHIOND Ventures at https://www.refashiond.com/Frederik Bohn on LinkedInPlug and Play Tech Center. at https://www.plugandplaytechcenter.com/  

In this episode, host Sandy Vance chats with Timothy Bennett, the Director of Strategic Healthcare Initiatives at Drummond Group, LLC, for his second appearance on the show. With nearly 20 years at Drummond and deep roots in ONC certification testing dating back to 2010, Tim brings a rare long-view perspective to one of the most important questions facing healthcare interoperability today: how do you actually test whether FHIR works at scale in the real world, not just in a proof-of-concept connectathon? This episode introduces FHIRplace, Drummond's new community-driven testing ecosystem, and digs into why business process rules, not just technical standards, are the real challenge standing between FHIR's promise and its production reality.  In this episode, they talk about: FHIRplace brings together providers, payers, technology vendors, and intermediaries to test FHIR implementations at real-world scale Testing conformance to a standard is not the same as proving true interoperability between systems Business process rules, like what documentation a health plan requires for prior authorization, sit outside the technical standards but are critical to real-world success Intermediaries are central to FHIRplace's testing model because point-to-point FHIR exchange is not feasible across millions of providers and thousands of health plans FHIRplace captures raw transaction data flowing through intermediaries to evaluate real-world interoperability issues, not just lab conditions HIPAA currently requires X12 for prior authorization, meaning a full replacement by FHIR will take years and likely result in a long-term hybrid approach FHIRplace plans to integrate with conformance tools like Inferno so members can get interoperability testing and standards validation in one place Drummond intends FHIRplace to be a 20-year testing ecosystem, not a short-term solution built around a single regulatory deadline A Little About Timothy: Timothy Bennett serves as Drummond's Director of Strategic Healthcare Initiatives and leads the development of new testing and certification programs to benefit the national healthcare interoperability strategy. As the former director of the firm's ONC Accredited Test Lab (ATL), he has been involved in testing electronic health records (EHR) systems since the ONC program's inception in September 2010 and has additionally served as the test lab's lead technical adviser. Prior to healthcare compliance testing, Timothy facilitated numerous interoperability test programs, specifically the design of secure and private exchange of documents and information using internet and security standards. With a degree in nuclear engineering from the Georgia Institute of Technology, he has been instrumental in developing, architecting, and testing software systems for more than 30 years.  Timothy is a governing board member of Shift, a task force of industry stakeholders working through the barriers of equitable interoperability by addressing the obstacles of privatized patient health data exchange. He is actively developing testing and certification protocols for the Fast Healthcare Interoperability Resources (FHIR) standard in order to provide the market with comprehensive FHIR certification across the healthcare ecosystem. He also actively collaborates with industry leaders in the areas of testing and certifying healthcare compliance of pediatrics, patient safety and usability, FHIR and public health. Finally, Timothy was the principal author of the OASIS AS4 standard, a profile of the ebXML Messaging Services v3.0 specification for secure and private exchange of data using web services.

Healthcare supply chain technology is evolving rapidly, but systemic data fragmentation and operational inefficiencies are moving even faster.    In this episode of Supply Chain Now, Scott W. Luton and Scott DeGroot are joined by Mark Holmes of InterSystems and Michael LaRocca of Ready Computing to discuss the shift from legacy networks to proactive, AI-driven decision intelligence.     The panel explores the severe consequences of a 10% global surgery cancellation rate due to supply failures, noting that a single canceled orthopedic procedure can cost up to $250,000, while the human toll can be tragic. They address how a lack of visibility leads to duplicate data entry and supply hoarding, outlining a blueprint for a smart data fabric. By leveraging real-time telemetry and agentic AI, healthcare organizations can automate inventory replenishment and resolve disruptions before they impact care. Scott DeGroot concludes by challenging healthcare leaders to audit their tech stacks and bridge the gap between clinical and supply chain data.   Jump into the conversation: (00:00) Intro  (02:12) Meet InterSystems and Ready Computing leaders  (08:28) Ready Computing's 15-year history of system connection  (10:43) InterSystems' 48 years of mission-critical data tech  (12:29) The life-or-death stakes of healthcare supply chains  (17:29) Global surgery cancellations inflict severe financial penalties  (21:13) Interoperability standards stitch disconnected databases together  (24:43) The "swivel-chair effect" and supply chain hoarding  (30:40) Supply Chain Orchestrator powers proactive data orchestration  (34:45) Channels360 unifies case management and logistics workflows  (40:11) Practical applications of RAG and agentic AI  (55:16) Expanding rural healthcare infrastructure strains traditional supply lines   Additional Links & Resources: Connect with Mark Holmes: https://www.linkedin.com/in/mark-s-holmes/ Connect with Michael LaRocca: https://www.linkedin.com/in/mlaroccaready Connect with Scott DeGroot: https://www.linkedin.com/in/scott-degroot-4600368/ Learn more about InterSystems: http://www.intersystems.com Learn more about Ready Computing: https://readycomputing.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026: https://bit.ly/4aTlsRv WEBINAR- The Future of Supply Chains: Where Talent Meets Technology: https://bit.ly/4uUuxkc WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA   This episode was hosted by Scott Luton and Scott DeGroot and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/how-readiness-drives-better-patient-outcomes-1605 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, Stewart Alsop sits down with Aaron Lowry, founder of Circulatory Fidelity, to dig into some genuinely mind-bending territory — from Aaron's framework for measuring load-bearing dependencies between things, to the multi-agent AI lab he's built to do cross-domain scientific research, to the surprising parallels between entropy, ontology, and hand-wrapping a wiring harness on a vintage car. They also get into abductive reasoning, the problem of combinatorial explosion, why consensus is the secret engine of civilization, and what it actually means to build a system with an explicit ontology versus just winging it. Check out Aaron's work at circulatoryfidelity.com.Timestamps00:00 — Aaron explains his framework of abduction as a third mode of reasoning alongside induction and deduction, describing his approach as "cataloging shadows" of things we can observe but not yet define.05:00 — The conversation shifts to consensus mechanisms, measurement systems, and how shared definitions in language and commerce reduce friction in civilized society.10:00 — Stewart and Aaron discuss communication loss in human language, how close-knit groups develop lower-loss protocols, and the parallel to business relationships and trust.15:00 — Aaron breaks down Circulatory Fidelity as an algebraic measuring tool for load-bearing dependencies between things, connecting it to relevance realization and combinatorial explosion.20:00 — Aaron describes his multi-agent AI lab, including domain tiers, inter-domain translation using semiotics, and how he coined the term complexity to replace the ambiguous word "synergy."25:00 — Discussion of ontologies, Poincaré discs, and how Aaron's lab explicitly structures relational primacy versus reductionism through a theology agent and an adversary agent.30:00 — Aaron walks through how his agents manage circulatoryfidelity.com and how the adversary functions as a generative tension mechanism against overclaiming.35:00 — The episode closes on Aaron's work in vintage car restoration, tying craftsmanship, wiring harnesses, and the philosophy of participatory creation back to his broader research posture.Key InsightsAbductive reasoning is the overlooked third pillar alongside induction and deduction. Drawn from C.S. Peirce, it works with less firm structures — more intuitive, more shadow-tracking — and Aaron sees it as the right tool for discovering patterns that conventional scientific measurement tends to miss.Cheap factorization is powerful but dangerous. Most of reality can be broken into parts and measured accurately, but some things lose all their relevant information the moment you separate them. Knowing which is which is the whole game.Consensus is infrastructure. From a gram to a traffic light to a shared definition, civilization runs on agreed-upon measurements. The moment consensus breaks down — as the French discovered after their revolution — entire systems become unstable and costly to operate.Constraints are affordances. Entropy and gravity aren't just limitations — they're the ground on which everything is built. Aaron argues that persistent laws of nature are tools, and ignoring them doesn't make them go away, it just makes your model wrong.Ontology is always present, whether you name it or not. Every agent, every system, every framework has one built in. The question is only whether you've made it explicit and intentional — or left it implicit and unexamined.Generative tension is a design principle. Aaron built an adversary agent specifically to challenge overclaims in his lab, mirroring the way opposing forces in nature and tradition keep systems honest and prevent overfitting to comfortable conclusions.Creation is participatory. Whether wrapping a wiring harness for fifty hours or building an agent network, Aaron sees making things as an active, relational process — posture, attention, and intent are what turn potential into reality.

Daniel Crook, founder of School Harbor and co-founder of AEG Systems, joins Dr. Michael Conner for a direct, infrastructure-first conversation about what K–12 districts are getting wrong about AI adoption.Daniel has spent years working inside the systems that districts rely on to manage data, make decisions, and integrate technology at scale. His assessment is clear: the AI problem in education isn't a platform problem, it's a foundation problem. Too many districts are evaluating AI tools before they've built the data infrastructure that would allow those tools to function effectively.In this episode, Daniel walks through why the data warehouse is the non-negotiable starting point, what interoperability actually requires in practice, not in theory, and the three criteria every district leader should apply before selecting or expanding any AI platform. He also introduces the concept of AI sobriety: an implementation philosophy that grounds strategy in the technology's current capabilities rather than its projected future state.The conversation also touches on the Netflix analogy for understanding where edtech sits in the broader AI development cycle, and why the districts building administrative intelligence now will have a significant structural advantage over those still chasing student-facing tool count.A grounded, no-hype episode for superintendents, CTOs, instructional technology leads, and anyone responsible for AI strategy in K–12 education.Episode 127 | Voices for Excellence

Part 2 of a 2-part episode From WEDI's Spring 2026 Conference, WEDI Board Member Pam Grosze (PNC Bank) concludes her conversation with leaders from several EHR platforms, discussing 0057 updates, ecosystem readiness—how providers should assess payer and vendor performance, what governance models actually drive outcomes, and where WEDI can help establish practical standards, metrics, and playbooks to move the market forward. The panel: Hans Buitendijk, Senior Director, Interoperability Strategy, Oracle Health Jason Vogt, Manager Development, APIs and Structured Documents, Meditech Sean Cotter, Software Developer, Epic Mohammad Chebli, VP of Interoperability, NextGen Gillian McCabe, Director of Product Management, Authorization Management, athenahealth

Melissa Soliz, Partner, Coppersmith Brockelman PLC, speaks with Brendan Keeler, Interoperability Practice Lead, HTD Health, and Amy Bagge-Smith, General Counsel and Head of Regulatory Affairs, Arcadia, about the cases that are currently shaping interoperability law and how the health care industry is responding. They discuss which legal theories are gaining traction and which ones are appearing more fragile, impacts on national frameworks and CMS' Aligned Networks initiative, and how tech innovators and health care providers can navigate this complex environment. Melissa, Brendan, and Amy spoke about this topic on a recent AHLA webinar. From AHLA's Health Information and Technology Practice Group.Watch this episode: https://www.youtube.com/watch?v=WtCQbMudXmULearn more about the AHLA webinar that Melissa, Brendan, and Amy spoke on: https://educate.americanhealthlaw.org/local/catalog/view/product.php?productid=1772 Learn more about AHLA's Health Information and Technology Practice Group: https://www.americanhealthlaw.org/practice-groups/practice-groups/health-information-and-technology Essential Legal Updates, Now in AudioAHLA's popular Health Law Daily email newsletter is now a daily podcast, exclusively for AHLA Comprehensive members. Get all your health law news from the major media outlets on this podcast! To subscribe and add this private podcast feed to your podcast app, go to americanhealthlaw.org/dailypodcast.Stay At the Forefront of Health Legal EducationLearn more about AHLA and the educational resources available to the health law community at https://www.americanhealthlaw.org/. 

Part 1 of a 2-part episode From WEDI's Spring 2026 Conference, WEDI Board Member Pam Grosze (PNC Bank) moderates a panel of major EHR leaders who share what's live at scale versus still in pilots, where interoperability is breaking down in real clinical workflows, and the biggest blockers to moving from point integrations to broad payer coverage without increasing burden. The panel: Hans Buitendijk, Senior Director, Interoperability Strategy, Oracle Health Jason Vogt, Manager Development, APIs and Structured Documents, Meditech Sean Cotter, Software Developer, Epic Mohammad Chebli, VP of Interoperability, NextGen Gillian McCabe, Director of Product Management, Authorization Management, athenahealth

In this episode, Ozarks Healthcare CMIO and Hospitalist Dr. Priscilla Frase joins MEDITECH Chief Nursing Executive Cathy Turner, RN to discuss how technology, interoperability, and a bold approach to innovation is driving meaningful change across the health system and helped to earn the organization national recognition as a rural healthcare leader.This episode is sponsored by MEDITECH.

In our sixth episode from Money20/20 Europe and the third produced in partnership with LSEG Risk Intelligence, we sit down with six leaders working at the intersection of digital identity, fraud prevention, regulatory transformation and global payments infrastructure. Graham Barrett was was joined by: 1/ Theo Bowden, Senior Product Manager, LSEG Risk Intelligence 2/ Marjan Delatinne, Managing Director Sales and Business Development, Europe, Eastnets 3/ Bankole Falade, Chief Legal, Regulatory Affairs & Public Policy Officer, Flutterwave 4/ Todd Clyde, CEO, Token.io 5/ Kevin Burke, Head of Strategic Partnership, Mangopay 6/ Gordon Stuart, SVP, Fintech & Embedded Services, Sage Across digital ID wallets, verifiable credentials, African cross‑border interoperability, open finance, marketplace onboarding and embedded fintech, this episode explores how identity is rapidly shifting from a compliance checkbox to the foundational trust layer of global commerce.

Modern warfare is no longer defined by who has the biggest force, but by who can adapt the fastest. The battlefield is changing in real time through artificial intelligence, autonomous systems, cyber capabilities, and the speed of information. But even in the most advanced operating environments, victory still comes down to disciplined leaders, trusted teams, and soldiers prepared to make decisions under pressure when everything is on the line.The responsibility for America's rapid response to any crisis belongs to the Army's XVIII Airborne Corps.From their headquarters at Fort Bragg, NC, Fran Racioppi sat down with Lieutenant General Greg Anderson, Commanding General of the XVIII Airborne Corps, to discuss how he is preparing America's Contingency Corps for combat in an increasingly dangerous world.Leading more than 80,000 soldiers across the 3rd Infantry Division, 10th Mountain Division, 82nd Airborne Division, and 101st Airborne Division, and other subordinate commands, LTG Anderson explains how the Corps balances readiness, speed, and innovation while maintaining the fundamentals that have always defined military success.Our conversation explores the role of Noncommissioned Officer, the importance of mastering the basics, and why leadership development remains America's greatest asymmetric advantage. We also discuss the integration of conventional and special operations forces, the concept of compound warfare, and the difference between interoperability and true integration on the battlefield.LTG Anderson breaks down the Corps' push toward innovation through initiatives like the Joint Innovation Outpost and experimental exercises that incorporate artificial intelligence, machine learning, and data-driven decision-making into operational planning. But even as technology changes warfare, he makes one thing clear; there must always be a human in the loop.Highlights0:00 Introduction2:17 Welcome to the Jedburgh Podcast4:01 The role of XVIII Airborne Corps9:57 Empowering NCOs14:58 Joint Innovation Outpost19:00 Speeding the Acquisition Timeline22:53 Keeping A Human in the Loop25:41 Integration vs Interoperability29:13 Guiding the Tactical Level Leader32:48 Compound Warfare Today37:22 Generational Warfighting Differences42:00 The XVIII Airborne Corps Formation45:04 Daily HabitsQuotes“What operational problems do they expect us to solve for them?”“If I've got a strong team…we'll typically prevail.”“Certainly what I've learned of any value has come from non-commissioned officers that raised me up.”“The role of the non-commissioned officer is to become the technical tactical experts in the application of violence at the tactical level.”“What are we doing to get the NCO corps to that point where they are the Army?”“How do we use advanced computing to allow us to make decisions more informed and faster than our opponents?”“The advantage of war fighting is not replacing humans with machine decision making. It's now creating superhumans that are enabled by it.”“Interoperability is our ability to work together in an efficient, effective manner.”“Compound Warfare is the blending of regular and irregular capabilities to create a host of dilemmas for your enemy.”“You'll never be able to tell that tactical level leader when things are going to change and shift if you haven't done the operational level rigor.”“My role as the general is not to solve the problem or be the hero that comes in, but to think and understand the problem we're trying to solve.”The Jedburgh Podcast is brought to you by OneBrief; enabling military leaders to make innovative, informed and deliberate decisions faster than ever before. Superhuman command wins wars.Follow the Jedburgh Podcast and the Green Beret Foundation on social media. Listen on your favorite podcast platform, read on our website, and watch the full video version on YouTube as we show why America must continue to lead from the front, no matter the challenge.

Julia Vu, PharmD, joins Over the Counter to discuss the NCPDP's role in advancing the pharmacy profession through its standards as well as staying up to date on various developments that affect the industry as a whole.

Grizz Griswold (Executive Producer of Global Programs & Content at FINOS) kicks off Season 6 of the Open Source in Finance Podcast with an absolute masterclass preview of OSFF London 2026. Discover how the global financial industry is shifting its focus from basic LLM experimentation to production-grade agentic safety, deterministic workflows, and cross-hyperscaler cloud controls.

In this episode of The Dish on Health IT, Tony Schueth, CEO of Point-of-Care Partners (POCP), welcomes Pooja Babbrah, Executive Vice President of Strategy and Industry Alignment at NCPDP, and Anna Taylor, Associate Vice President of Population Health and Value-Based Care at MultiCare Health System and Steering Committee member of the HL7 Da Vinci Project, for a discussion on the relationship between standards development and policymaking.  Using the CMS “Interoperability Standards and Prior Authorization for Drugs” Proposed Rule (CMS-0062-P) as a backdrop, the conversation explores how standards communities, implementation accelerators, pilot programs, and industry collaboration influence healthcare interoperability long before requirements appear in federal regulations. Tony opens the discussion by asking how organizations should think about the relationship between standards development and policymaking today. Pooja and Anna explain that organizations such as the HL7 Da Vinci Project and NCPDP Standards are often viewed as technical standards bodies, when in reality they serve as collaborative forums where providers, payers, vendors, pharmacists, regulators, and other stakeholders work through real-world operational challenges. The conversation then shifts to the value of participating early. Tony asks what organizations miss when they wait for final rules before becoming involved. Anna discusses the operational, strategic, and financial advantages organizations can gain by participating in standards development activities, implementation guide development, pilots, testing events, and implementation communities. As part of that discussion, Tony and Anna touch on the growing body of production implementations supported by Da Vinci. Organizations interested in understanding how these implementation guides are being deployed across the industry can explore the Da Vinci In-Action Implementation Tracker, which documents real-world adoption efforts and implementation progress. Pooja expands on the importance of creating opportunities for broader industry participation. She describes NCPDP Collab, an interactive forum open to both members and non-members that provides a venue for discussing workflow challenges, implementation barriers, and emerging industry needs before formal standards development begins. The discussion naturally progresses into the CMS “Interoperability Standards and Prior Authorization for Drugs” Proposed Rule (CMS-0062-P), which directly references standards and implementation approaches developed by both NCPDP and Da Vinci. As Tony guides the conversation toward implementation, Anna discusses how Da Vinci's collaborative testing model and initiatives such as Trebuchet help organizations evaluate interoperability workflows in real-world settings before widespread adoption. The discussion then turns to one of the central themes of CMS-0062-P: the convergence of pharmacy and medical benefit workflows. Pooja explains that while patients and providers simply want access to treatment, healthcare organizations continue to operate within separate medical and pharmacy benefit structures. She argues that future interoperability efforts must focus less on the underlying standards and more on creating workflows that deliver a seamless experience for providers and patients regardless of where coverage resides. Building on that theme, Tony asks how healthcare organizations should think differently about workflow design. Drawing on her background in human factors engineering, Anna argues that healthcare has historically allowed technology to dictate workflows rather than designing technology around how people actually work. She advocates for starting with desired outcomes and user experience, then working backward to determine how standards, automation, and technology can support those goals. The conversation then moves to trust, adoption, and data quality. Tony observes that interoperability is no longer simply about moving data but about delivering the right information at the right time and within the right workflow. Anna discusses the importance of consistency and reliability in building trust, while Pooja shares examples of how incomplete implementations can undermine provider confidence even when standards and technology are technically available. Together, they argue that adoption depends as much on usability and trust as it does on technical capability. Returning to CMS-0062-P, Tony asks where organizations should focus their feedback beyond timelines and compliance concerns. Both guests encourage stakeholders to look closely at the broader strategic questions embedded throughout the proposed rule, particularly the requests for information that may signal future policy priorities. Rather than focusing solely on implementation challenges, they encourage organizations to use the comment process as an opportunity to help shape how healthcare workflows should function in the future. The episode concludes with Tony's signature question: what should healthcare stakeholders think differently about or start doing differently tomorrow? Pooja highlights the expanding role pharmacists can play in care coordination, medication management, and prior authorization workflows, arguing that pharmacists remain an underutilized resource within the healthcare ecosystem. Anna closes with a call for broader participation across healthcare, encouraging providers, employers, patients, vendors, and other stakeholders to engage with standards communities and implementation efforts. She emphasizes that meaningful progress happens when stakeholders move beyond identifying problems and actively participate in building solutions. Throughout the discussion, Tony reinforces a central theme: the future of healthcare interoperability is not being shaped solely through regulation. It is shaped through the collaboration, testing, implementation, and problem-solving taking place every day within standards organizations, implementation accelerators, pilot programs, and stakeholder communities. Organizations that want to influence the future of healthcare should not wait for final rules to arrive. They should participate in the conversations that help create them.  

The AV industry has spent years talking about interoperability. Now it's facing a bigger question: do customers really want open ecosystems, or have they already chosen convenience over choice? While Microsoft continues to dominate the meeting room conversation, OpenAV Cloud believes the future belongs to open APIs. That's a debate worth having.The video version of this podcast can be found here.Join host Tim Albright and his expert guests as they unpack a new Blue Touch Paper study, the growing importance of Teams Room strategy, and the push for industry-wide API frameworks. From platform consolidation to the next evolution of integration, this AVWeek episode tackles the topics everyone will be talking about.Host: Tim AlbrightGuests:Dawn Meade – Dawn on LinkedInRob Rasberry – Drexel UniversityMark Coxon – AVI-SPLThis Week In AV:Zoom – Zoom launches ZoomMateAV Network – Shure Enhances Microflex AdvancerAVe Pubs – Epson Enters dvLED Market With LE-C1 Display SeriesYahoo! Finance – Mark Roberts Motion Control Limited Shutting DownInavate – Kickstarter campaign launched for scent displayRoundtable Topics:Inavate – OpenAV Cloud: why open APIs could solve AV's interoperability problemAVNation – Microsoft Teams Room Strategy: Why IT Buyers Need to Decide NowSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode, Dennis sits down with Reagan Lyon, an Emergency Medicine physician and 17-year Air Force veteran who spent the majority of her career in special operations, including time on Special Operations Surgical Teams. While at the Naval Postgraduate School, Reagan wrote a thesis on one of the hardest problems in military medicine: how do you actually build and sustain indigenous medical networks in unconventional warfare and denied environments?Drawing from the Yugoslav Partisan guerrilla hospitals of WWII, modern lessons out of Ukraine, and the harsh realities of occupied territory medicine (including Iran's protest crackdowns), Reagan breaks down why our current Role 1–4 doctrine collapses in these scenarios. She introduces a treatment-goal-based framework instead of capability-based tiers, uses systems dynamics modeling to expose the real chokepoints (training pipelines, blood, patient movement, and capacity), and makes a compelling case for radical cognitive agility and “MacGyver medicine” when the supply chain disappears.Key Takeaways:Why proximity to the fight is both your biggest advantage and fastest way to get compromisedHow to shift from “what gear do we have?” to “what treatment goals can we actually achieve?”The hidden choke points that will kill your casualty care system long before you run out of bulletsWhy forcing the “American way” on partner nations is arrogant and usually counterproductiveThe power (and ethical case) for open-source knowledge to enable a true whole-of-society medical responseWhat needs to change in training, authorities, and interoperability before the next fightIf you're a medic, planner, SOF leader, or anyone thinking seriously about large-scale combat operations or unconventional warfare medicine, this conversation is essential. Reagan doesn't just diagnose the problem — she gives a clear path forward.Chapters00:00 – Introduction & Reagan Lyon's Background (Special Operations Surgical Teams to Naval Postgraduate School)05:15 – Why Tackle an “Unanswerable” Problem? (Avoiding Pat-on-the-Back Academia)09:30 – Historical Context: WWII Guerrilla Hospitals & the Yugoslav Partisans15:45 – The Core Trade-off: Proximity to the Fight vs. Security & Sustainability19:45 – Modern Parallels: Iran Protests, Telemedicine Risks & Ukraine's Brutal Validation24:00 – Why Traditional Role 1–4 Doctrine Breaks in Denied/Unconventional Environments29:30 – A Better Framework: Treatment Goals Over Capability Tiers (Preventable Death Categories)33:45 – Systems Dynamics Modeling: Finding the Real Chokepoints in Casualty Flow38:45 – Model Validation with Ukraine + Limitations of Current Planning Tools42:45 – The Supply Nightmare: Caches, MacGyvering & Building Cognitive Agility49:30 – Partner Nation Engagement: Humility, Coordination & Avoiding the “American Way” Trap56:00 – Whole of Society Medicine: Empowering Civilians Through Open Source (Without Creating Liability)1:02:15 – Reagan's “King for a Day” Recommendations (Training, Interoperability & Authorities)1:07:30 – Closing Thoughts & Where This Work Needs to Go NextFor more content, go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.prolongedfieldcare.org⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Consider supporting us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠patreon.com/ProlongedFieldCareCollective⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.lobocoffeeco.com/product-page/prolonged-field-care⁠⁠

In this episode, Isaiah Nathaniel, CPHIMS, Senior Vice President & Chief Information Officer (SVP & CIO), Delaware Valley Community Health, Inc., shares his vision for using AI, interoperability, and digital health to strengthen care delivery for underserved communities. He discusses leading a major Epic implementation, reducing administrative burdens for clinicians, and building a more connected healthcare ecosystem centered on the patient.

After briefly de-emphasizing targeted TV ads during the Discovery merger, Warner Bros. Discovery has rapidly rebuilt its infrastructure to offer clients unprecedented transparency and accountability. In this live recording from the GoAddressable upfront breakfast, learn how premium IP content is joining forces with sophisticated data waterfalls to challenge the dominance of walled gardens. Key Highlights

On today's episode, Philips's chief medical officer Carla Goulart Peron shares how artificial intelligence is reshaping health care — not by replacing clinicians but by expanding access, improving diagnostics, and freeing doctors to focus more time on patients. Drawing on her experience practicing medicine in Brazil's strained public health system, she explains how technologies like AI-assisted imaging and remote collaboration can bridge critical gaps in care. Carla also explores the challenges of trust, bias, interoperability, and women's health data in the next era of AI-enabled medicine. She offers a grounded, global perspective on how technology can make health care more human. Read the episode transcript here. Guest bio: Dr. Carla Goulart Peron is chief medical officer at Philips. A physician by training, she leads the global team shaping the health technology company's medical strategy for achieving scientific excellence across medical affairs, clinical research, medical safety, and health economics. Before joining Philips, she was vice president and chief medical officer for surgical innovations and robotics at Medtronic. Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials. ME, MYSELF, AND AI® is a federally registered trademark of Massachusetts Institute of Technology. All rights reserved.

This episode recorded live at the Becker's Spring 2026 Payer Issues Roundtable features Cara Wahmann, Executive Director Clinical Oversight & Ops Support, HCSC,  who discusses how health plans are navigating rising complexity across regulation, digital transformation, and member expectations. She also shares insights on using interoperability and AI to reduce administrative friction, digitize clinical policies, and improve consistency, personalization, and outcomes across payer operations.In collaboration with Hippocratic AI.

S1E2: What buyers and builders should know about Prior Auth Interoperability On this episode host Shahid Shah features a detailed discussion about CMS's new drug prior authorization interoperability proposed rule, focusing on the opportunities and challenges it presents for builders, buyers, and investors in healthcare technology. Who is about to build the wrong thing chasing the right problem? Comment period ends on 6/15/26. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

How can interoperability, policy, and technology come together to solve some of healthcare's most stubborn challenges? On episode 108 of Astonishing Healthcare, host Justin Venneri sits down with Brendan Keeler, Interoperability Practice Lead at HTD Health and author of the popular Health API Guy Substack. Brendan shares his journey from working at Epic Systems to becoming a leading voice in healthcare interoperability, offering insights into the intersection of policy, technology, and workflows.Together, they explore the current state of interoperability in healthcare, the impact of CMS rulemaking on prior authorizations, and the challenges of modernizing entrenched systems of record. Brendan also highlights the importance of empathy in solving healthcare's complex problems and shares his thoughts on the future of digital identity and patient data access.Key TakeawaysInteroperability is about ubiquity, not just standards. While digital standards like FHIR and NCPDP are important, true interoperability requires widespread adoption across all stakeholders to ensure seamless data exchange.CMS rulemaking is driving change in prior authorizations. New regulations aim to digitize and standardize prior authorization processes, reducing manual burdens while potentially increasing overall transaction volumes.Modernizing healthcare infrastructure is a monumental challenge. Systems of record like EHRs and claims processing platforms are deeply entrenched, making change costly and complex. Leaders often opt for incremental improvements, such as layering AI on top, rather than full-scale replacements.Empathy is key to solving healthcare problems. Bridging the "empathy gap" by making complex issues like benefit design and regulation accessible to non-experts is essential for attracting talent and driving innovation.Digital identity is foundational for the future of healthcare. Strong identity verification systems unlock trust and enable secure, seamless data sharing between patients, providers, and payers, paving the way for better outcomes.Related ContentHow to obtain Rx data and what to do with itReplay - Unified Care Navigation: A Critical Component of the Future of Health Benefits DesignAH064 - Empowering Plan Sponsors: Data Access & Analysis, with Bridget MulvennaJudi Health Policy Update – It's a Tangled Web of ProgressDisclaimerThis podcast is for informational and entertainment purposes only. The views expressed are those of our guests, do not constitute professional advice, and may not represent Judi Health's/Capital Rx's position on any matters discussed. We make no representations or warranties regarding the accuracy or completeness of the content; information is subject to change and may not be updated.

In this episode, Rakesh Mathew, MS, MBA, CPHIMS, Interoperability Leader at Jefferson Health Plans, joins the podcast to discuss the financial pressures facing payers and how sustained losses can reduce competition and lead to market consolidation. He shares perspectives on improving affordability and access, and outlines how organizations can prepare for success in 2027 through stronger interoperability and strategic planning.

In this episode, Rakesh Mathew, MS, MBA, CPHIMS, Interoperability Leader at Jefferson Health Plans, joins the podcast to discuss the financial pressures facing payers and how sustained losses can reduce competition and lead to market consolidation. He shares perspectives on improving affordability and access, and outlines how organizations can prepare for success in 2027 through stronger interoperability and strategic planning.

OxygenCare, a leading Irish medical device distributor with over 54 years of experience supporting anaesthesia and critical care, has announced the Irish launch of the GE Carestation 850 Anaesthesia Delivery System at the College of Anaesthesiologists of Ireland (CAI) Annual Congress, held in O'Reilly Hall, UCD. The launch marks a significant milestone in OxygenCare's long-standing partnership with Irish healthcare, reflecting more than five decades of innovation supporting clinicians, from early gas delivery systems to today's connected, data-driven care environments. As the exclusive Irish distributor for GE HealthCare's anaesthesia portfolio, OxygenCare is introducing the GE Carestation 850 as a Digital for Care-ready platform, aligned with the HSE's evolving digital infrastructure, including the One Health Record (National EHR), NIMIS, and future integrated care systems. "The theme of this year's CAI Congress, 'The Evolution of Anaesthesia and Critical Care', perfectly reflects our journey," said Maurice Moran, Managing Director, OxygenCare. "For over 50 years, we have enabled Irish clinicians to deliver safer, more effective care as technology has evolved. The GE Carestation 850 represents the next step: advanced clinical performance combined with seamless digital integration, fully aligned with HSE Digital for Care standards. We are proud to launch it here among the clinicians shaping the future of anaesthesia in Ireland." Designed for Ireland's Digital Healthcare Ecosystem The GE Carestation 850 is built as a fully connected medical device, supporting the transition from paper-based workflows to a data-driven, integrated perioperative environment. Key Digital Features include: Interoperability by Design: Simplifying connections to other medical devices and to hospital networks. Real-time data transmission can be configured to automatically send important physiological, machine and service data to various clients simultaneously. Integrated Care Connectivity: Bi-directional data exchange with Shared Care Record and future Community Care Record. Cybersecurity Framework: Future-ready: Extra computing power to accommodate smart tools and features. AI-Ready Architecture: Supports future decision tools such as predictive alerts and ventilation optimisation. Advanced Clinical Performance The GE Carestation 850 is engineered to support the evolving demands of anaesthesia and critical care: Advanced ventilation modes for both low-flow and high-flow anaesthetic techniques. High-resolution touchscreen interface for intuitive operation and rapid clinical decision-making. Efficient vapouriser and gas management systems. Native integration with anaesthesia information systems and hospital PAS. End-tidal control (Et Control) Automatically adjusts fresh gas flows to maintain EtO2 and EtAA targets. The new GE Carestation 850 is a platform for today and for the future – engineered with digital architecture that supports ongoing software innovations while delivering advanced clinical performance combined with seamless digital integration.The system will be displayed at the CAI Congress, continuing OxygenCare's long-standing commitment to engage directly with Ireland's anaesthesia community. See more stories here. More about Irish Tech News Irish Tech News are Ireland's No. 1 Online Tech Publication and often Ireland's No.1 Tech Podcast too. You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via our Anchor.fm page here: https://anchor.fm/irish-tech-news If you'd like to be featured in an upcoming Podcast email us at Simon@IrishTechNews.ie now to discuss. Irish Tech News have a range of services available to help promote your business. Why not drop us a line at Info@IrishTechNews.ie now to find out more about how we can help you reach our audience. You can also find and follow us on Twitter, LinkedIn, Facebook, Instagram, TikTok and Snapchat.

Episode Summary Particle Health CEO Jason Prestinario joins MedCity Pivot to assess the state of U.S. healthcare interoperability with clear-eyed candor. He grades the technical infrastructure a B — data can move — but gives access governance a C, because the rules around who uses data, and how, remain murky and poorly enforced. Jason draws a direct line between true interoperability and the viability of value-based care: without frictionless data access, accountability for patient outcomes is impossible. The conversation also covers Particle's antitrust lawsuit against Epic, now past its first major legal hurdle, and the broader wave of litigation challenging Epic's market dominance. Jason urges nuance: there's a meaningful difference between patients authorizing their own data use and bad actors harvesting records without consent — and conflating the two risks setting back the entire data-sharing ecosystem. Key Takeaways The data infrastructure gets a B — but access governance is still a C. The technical pipes for moving health records exist, but who can use them, when, and for what purpose remains the critical unsolved problem. Interoperability is a 'nice to have' in fee-for-service care — but it's a hard requirement for value-based care. When a provider is accountable for outcomes that happen outside their four walls, they need data from outside those walls. Information blocking penalties need teeth. Until healthcare organizations believe violations will result in real consequences, the rules won't change behavior — just like speed limits only work when drivers believe tickets are real. There's a critical distinction between patients authorizing their own data use and third parties accessing data without consent. The current Epic lawsuit debate conflates two very different scenarios that deserve separate legal and regulatory treatment. True patient data ownership is still largely a myth. Despite portals and progress, patients still face significant barriers — forgotten logins, provider-controlled systems — to accessing their own medical records programmatically. Links and Resources Connect with Arundhati Parmar aparmar@medcitynews.com Arundhati Parmar (@aparmarbb) on X MedCity News Keywords healthcare interoperability, Particle Health, Jason Prestinario, Epic lawsuit, antitrust healthcare, value-based care, CMS interoperability, TEFCA, Carequality, health data access, information blocking, 21st Century Cures Act, patient data ownership, HIPAA compliance, health information exchange, payer interoperability, digital health data, EHR data sharing, CommonWell, ONC rules Episode Highlights [00:04:22 - 00:05:16] Jason grades the interoperability 'pipes' a B-plus but gives data access governance a C at best. [00:10:56 - 00:12:37] Interoperability shifts from 'nice to have' in fee-for-service to a hard requirement in value-based care. [00:17:05 - 00:19:27] Jason explains why Particle sued Epic and what the case means for the broader healthcare data ecosystem. [00:25:11 - 00:27:11] A key distinction: patient-authorized data use versus unauthorized third-party data harvesting. [00:28:34 - 00:32:44] Why patients still can't easily access their own records — and what it would take to change that. [00:29:02 - 00:29:41] Information blocking penalties only work when organizations believe the consequences are real.

On this episode of The Dish on Health IT, Tony Schueth is joined by Dr. Thomas Keane, National Coordinator for Health IT at ONC, along with Alix Goss and Janice Reese. The conversation moves between policy, standards, and real-world implementation, with Tony often grounding the discussion in the practical friction points the industry continues to face. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Why is it suddenly so hard to fix the stuff we depend on most? Subscribe to SiriusXM Podcasts+ to listen to new episodes of 99% Invisible ad-free and a whole week early. Start a free trial now on Apple Podcasts or by visiting siriusxm.com/podcastsplus. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Interoperability's New Era: The Technologies Reshaping Healthcare Data Exchange Host Jenna Hagan talks to with Muhammad “Mo” Chebli, VP of product management, interoperability, at NextGen Healthcare, about the evolving landscape of healthcare interoperability. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

This episode is a re-air of one of our most popular conversations, featuring insights worth revisiting. This week on The Data Stack Show, Eric and John welcome Michael Driscoll, Co-Founder and CEO of Rill Data. Mike discusses the transformative impact of AI on business intelligence (BI) and data analytics. He also explores the shift from traditional dashboard-based tools to more dynamic, code-driven, and AI-powered interfaces that provide deeper insights. During the conversation, the group emphasizes the importance of a metrics-first approach, the potential of leapfrog architectures using technologies like data lakes and real-time analytical databases, and how AI agents are increasingly becoming the primary users of data tools. The conversation highlights the evolving landscape of data infrastructure, where open standards, flexibility, and intelligent interfaces are reshaping how businesses interact with and understand their data, and more.  Highlights from this week's conversation include: Welcome Back Mike Driscoll (1:11) Philosophy Behind BI Tools (2:04) Building a Natural Language Processing Server (4:33) Deployment of MCP Servers (6:07) The Role of Visualizations in BI (10:09) Measuring Product Success (12:43) Navigating Changes as Data Professionals (16:13) Efficiency Gains with Code (19:00) The Future of Data Teams (22:29) Long-term Use of Rutter Stack (25:16) Analytics Landscape Overview (30:59) Future of BI Architecture (33:04) AI's Role in Analytics (35:07) Interoperability and Talent Pool (39:41) The Crowded BI Market (42:03) Final Thoughts and Takeaways (46:07) The Data Stack Show is a weekly podcast powered by RudderStack, customer data infrastructure that enables you to deliver real-time customer event data everywhere it's needed to power smarter decisions and better customer experiences. Each week, we'll talk to data engineers, analysts, and data scientists about their experience around building and maintaining data infrastructure, delivering data and data products, and driving better outcomes across their businesses with data. RudderStack helps businesses make the most out of their customer data while ensuring data privacy and security. To learn more about RudderStack visit rudderstack.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Segment 1: Building a Healthcare System That Works for Working Families Three decades of experience have given Kari Hedges, Senior Vice President of Market Solutions at the Blue Cross Blue Shield Association, a clear view of what remains broken in American medicine. Joining National Labor Office Executive Director Merrilee Logue, Hedges discusses the urgent need for data interoperability—the ability for different medical systems to share patient records seamlessly. Hedges shares a moving personal story about navigating a fragmented system to save her own mother's life, illustrating why BCBS is building a new interoperability hub to give physicians a real-time view of a patient's history. We also dive into the impact of electronic prior authorization, which has already shown the potential to resolve 84 percent of cases instantaneously and improve provider efficiency by up to 230 percent. Finally, the pair discusses the responsible deployment of Artificial Intelligence and the continued expansion of telehealth and behavioral health services for workers facing shift-work barriers.   Segment 2: Steel Benchmarks, Trade Enforcement, and the Ohio Primary In our second segment, Pat Gallagher, President of the North Coast Area Labor Federation, breaks down the economic signals heading into a pivotal bargaining season for the United Steelworkers. With hot-rolled coil trading above $1,000 per ton, the industry is entering a strong financial position just as contracts with Cleveland-Cliffs and U.S. Steel are set to expire on September 1. Gallagher also addresses the complexities of trade enforcement and the upcoming USMCA renegotiations, highlighting how "trade cheating"—such as routing Chinese steel through third countries—undercuts American workers. Looking toward the May 5 Ohio primary, Gallagher emphasizes the importance of electing labor voices to the statehouse, backing a slate of union candidates including Davida Russell (AFSCME), Scott Demaro (OHEA), and Brian Poindexter (Ironworkers). Subscribe to the America's Work Force Union Podcast for more interviews with the leaders and organizers building worker power across America.

Explore how the "cookie apocalypse" evolved into a hyper-fragmented identity landscape where iPhone users, cookieless browsers, and diverse CTV signals have created massive monetization gaps for the unprepared.  I sit down with Intent IQ's Fabrice Beer-Gabel to reveal why the future of programmatic advertising isn't a choice between deterministic or probabilistic data, but a high-stakes race to balance scale with the 99% accuracy required to prevent AI from amplifying inaccuracies at scale. Episode Takeaways:

In this episode of The Bitcoin for Corporations Show, host Pierre Rochard sits down with Mike Belshe, CEO and Co-Founder of BitGo, to discuss the evolution of institutional digital asset security. From pioneering multi-signature protocols in 2013 to becoming a regulated OCC National Bank, Belshe explains why the "single point of failure" is the greatest risk to corporate treasury—and how to engineer it out of existence.We dive deep into the technical and operational "moats" required to secure hundreds of billions of dollars. Belshe breaks down why BitGo chooses Multi-Sig over MPC, the "LinkedIn ban" they enforced to stop social engineering, and why he believes stablecoins are a superior financial fabric compared to the 0.2% yield and high fees of traditional banking. Whether you're a CFO looking to understand custody or a developer interested in the future of payment protocols, this conversation provides a masterclass in building a resilient financial future.Episode Chapters00:00 – Introduction: BitGo's journey from 2013 to a National Bank01:45 – The "Lonely Error": Solving the web's 402 Payment Required code03:11 – Why Multi-Sig is the gold standard for Bitcoin security05:44 – Decentralizing custody: Keys across 1,000 miles and multiple jurisdictions07:42 – Why BitGo became a bank: Solving the CME Group custody challenge10:15 – Bridging the gap: Security vs. Liquidity in market structure13:10 – Corporate Governance: Rule-based systems for billion-dollar transfers15:37 – The LinkedIn Ban: Fighting social engineering and "French attacks"18:40 – The "Access to Nothing" Principle: Protecting executives from physical threats20:15 – Stablecoins vs. Legacy Banking: The 0.2% yield trap26:49 – The hidden 5% tax of credit cards and the future of digital payments31:30 – Fragmentation vs. Interoperability in the stablecoin "War of the L1s"36:45 – Regulatory outlook: The Clearing Act and the Genius Act45:10 – Final thoughts: Why BitGo is more than just a custodianDISCLAIMER: The views and opinions expressed in this show are those of the participants and do not necessarily reflect the official policy or position of BTC Inc., Bitcoin Magazine, or any affiliated entities. This content is provided for informational and educational purposes only and should not be construed as investment, legal, tax, or accounting advice. Nothing contained in this show constitutes a solicitation, recommendation, endorsement, or offer to buy or sell any securities or financial instruments. Viewers should consult their own advisors before making financial or business decisions.

Jeff and Jim welcome back Heather Flanagan for her fifth appearance on the show. Heather shares updates across a wide range of current work including her new role as content chair for the Identiverse conference, an appointment to the W3C Technical Architecture Group, ongoing support for NIST and NCCOE, advising the SIROS Foundation open source wallet project, and the continued growth of the Identity Salon. The conversation explores who is actually building identity standards for AI agents and whether traditional standards bodies can keep pace with AI development. Heather breaks down the authentication challenges posed by agentic AI, the problem of continuous identity and delegation, and why posting a spec on your website does not make it a standard. The discussion shifts to national digital identity programs in the US and Europe, the underserved relying party problem in credential frameworks, and why financial services may be the next major proving ground for mobile driver's licenses. The episode closes with a look at digital estate planning as the identity community's most uncomfortable but increasingly unavoidable problem.Connect with Heather: https://www.linkedin.com/in/hlflanagan/A Digital Identity (Heather's Podcast): https://sphericalcowconsulting.com/digital-identity-digest/Death and the Digital Estate Community Group: https://openid.net/cg/death-and-the-digital-estate/Death and the Digital Estate Planning Guide: https://openid.net/wp-content/uploads/2026/03/Digital-Estate-Planning-Guide-1.pdfConnect with us on LinkedIn:Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/Visit the show on the web at http://idacpodcast.comTIMESTAMPS0:00 Introduction and Heather's Conference Knitting Story6:00 Heather's Current Work: Identiverse, W3C TAG, NIST, SIROS Foundation14:00 What Is the Identity Salon?16:00 AI Agents and the Authentication Challenge22:00 Standards, Interoperability, and MCP25:30 IETF, W3C, and Who Governs AI Identity Standards31:00 AI in Standards Development: Opportunity or Risk?32:30 National Digital Identity Programs: US and Europe36:30 Mobile Driver's Licenses and Financial Services40:00 Digital Credentials for I-9 and KYC Use Cases43:30 The Digital Estate and Death in the Digital Age46:00 OpenID Foundation Resources for Digital Estate47:00 Identity Management Day Theme Songs and Wrap-UpKEYWORDSidentity and access management, IAM, standards, AI agents, agentic AI, digital identity, digital credentials, mobile driver's license, W3C, IETF, OpenID Foundation, FIDO Alliance, MCP, authentication, delegation, digital estate, identity proofing, verifiable credentials, selective disclosure, zero knowledge proofs, KYC, NIST, identity salon, Heather Flanagan, Identity Management Day, IDAC, Identity at the Center, Jeff Steadman, Jim McDonald

Bo Hines is the CEO of Tether US and a former White House crypto advisor who helped shape U.S. digital-asset policy during a critical moment for the industry. This conversation was recorded live at Bitcoin Investor Week in New York. In this conversation, we discuss Bo's work in the White House on crypto policy, including the Strategic Bitcoin Reserve, the GENIUS Act, and the push for regulatory clarity. We also cover stablecoin adoption, why UX matters more than yield, how Tether is connecting global markets to U.S. capital, and why stablecoins could be the on-ramp to the next phase of bitcoin and financial infrastructure.=======================Simple Mining makes Bitcoin mining simple and accessible for everyone. We offer a premium white glove hosting service, helping you maximize the profitability of Bitcoin mining. For more information on Simple Mining or to get started mining Bitcoin, visit https://www.simplemining.io/=======================Arch Public is an agentic trading platform that automates the buying and selling of your preferred crypto strategies. Sign up today at https://www.archpublic.com and start your automated trading strategy for free. No catch. No hidden fees. Just smarter trading.=======================0:00 - Intro0:19 - White House crypto policy & Bo Hines' role2:52 - How important is the Clarity Act?4:10 - Tether: scale, growth & global impact10:49 - Stablecoin yield debate12:37 - Financial access, wallets & the unbanked14:19 - Tether's relationship with Bitcoin15:46 - Reserves, transparency & risk17:24 - Interoperability & the future of stablecoins