Podcasts about training employees

Send us a textLeadership failures cost trades businesses hundreds of thousands of dollars every year through invisible expenses that never appear on balance sheets. When your leadership team lacks clear vision, transparent communication, and consistent accountability, the ripple effects damage everything from customer satisfaction to employee retention.Corey Berrier draws from years of industry experience to expose the 15 critical reasons leadership teams fail in HVAC, plumbing, electrical, and other skilled trades companies. He reveals how seemingly minor leadership shortcomings create major business problems—like how failing to enforce standards equally among high and low performers creates harmful inconsistency throughout your organization.The financial implications are staggering. A bad hire costs approximately 50% of their annual salary when factoring in training resources, lost customer opportunities, and replacement expenses. For a company with 50 technicians cycling through just 10 poor hires annually, that represents a hidden $500,000 drain on profitability.Beyond hiring practices, modern leadership requires embracing technological advancements that improve efficiency. Companies resistant to implementing effective CRM systems, digital tools, or service management software find themselves steadily losing market share to competitors whose teams can handle more service calls with greater ease and accuracy.Perhaps most importantly, leadership directly shapes company culture. The best trades businesses have created environments so positive that they have potential employees lining up to join them, eliminating recruitment struggles entirely. Meanwhile, companies with toxic cultures perpetually struggle with turnover, underperformance, and customer complaints.Ready to transform your leadership approach and unlock your business's true potential? This episode provides actionable strategies that drive profitability while creating a healthier workplace. When you serve your employees effectively, they'll naturally serve your customers exceptionally—creating sustainable growth and success.https://coreyberrier.gumroad.com/ Support the show https://www.audible.com/pd/9-Simple-Steps-to-Sell-More-ht-Audiobook/B0D4SJYD4Q?source_code=ASSORAP0511160006&share_location=library_overflowhttps://www.amazon.com/Simple-Steps-Sell-More-Stereotypes-ebook/dp/B0BRNSFYG6/ref=sr_1_1?crid=1OSB7HX6FQMHS&keywords=corey+berrier&qid=1674232549&sprefix=%2Caps%2C93&sr=8-1 https://www.linkedin.com/in/coreysalescoach/

Send us a text descriptionNISPOM Compliance Consulting and FSO Services: https://www.thriveanalysis.comNISPOM Books and Training Resources https://www.nispomcentral.comContact Jeff: jeff.bennett@nispomcentral.comImplementing an Effective Insider Threat Program for NISPOM ComplianceJeff Bennett from Thrive Analysis Group discusses the importance of implementing an aggressive insider threat program to ensure NISPOM compliance. He explains how such a program can protect sensitive information within clear defense contractors, commercial entities, institutions, and nonprofits. The video outlines the identification of sensitive assets, developing countermeasures, and training employees to recognize and report suspicious behavior as focal points of a robust insider threat program. Continuous evaluation, education on adverse information reporting, and practical steps for effective insider threat management are also covered.00:00 Introduction to Jeff Bennett and Thrive Analysis Group00:25 Understanding Insider Threat Programs01:52 Identifying Insider Threat Behaviors03:28 Implementing a Robust Insider Threat Program05:27 Continuous Evaluation and Reporting09:55 Training Employees on Insider Threats12:36 Conclusion and Contact InformationNISPOM CentralProviding security clearance books, training, and resources for cleared defense contractors.Clearance, NISPOM, and FSO ConsultingThrive Analysis Group Inc is your resource for security clearance, NISPOM, and FSO consulting.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showFSO Consulting:https://thriveanalysis.com/nisp/NISPOM Compliancehttps://www.nispomcentral.comWe provide facility security clearance, personnel security clearance, FSO consulting and NISPOM consulting. Personnel Security Clearances How to get a clearance What to expect once you get a clearance What you can do to prepare for a clearance Facility Security Clearance ✓Become a CDC Contractor ✓Determine security requirements for SECRET, TOP SECRET and SCI Clearances ✓Establish a security team to protect classified information ✓Develop and provide required security training ✓Prepare for government inspections ✓Interpret Contract specifications ✓Fight Insider threat ✓Learn Security clearance levels ✓Process Classified information ✓Prepare Derivative Classification ✓Provide required Security Training ✓Appointing a Facility Security Officer ✓Prepare for Government Audits Security Clearance and NISPOM consulting

Training your team doesn't have to be boring! In this episode of SaaS Fuel, host Jeff Mains sits down with Luis Garcia, President of Pete Learning, to explore how AI-driven training solutions are transforming employee development.Corporate training often feels like a chore—but with the power of AI and personalized learning, businesses can now engage employees like never before. Luis shares his expertise on creating impactful, customized learning experiences that truly stick.Key Takeaways00:00 – Introduction: The challenges of corporate training01:45 – Why traditional training methods fail04:20 – How AI is revolutionizing personalized learning08:10 – The impact of AI on real-world training scenarios12:30 – Measuring success: How to track training effectiveness17:00 – Overcoming resistance to AI in corporate environments21:15 – How Pete Learning helps businesses scale their training programs25:40 – Future trends in AI and workforce training30:00 – How to start implementing AI-driven training in your company35:20 – Where to find more resources and insightsTweetable Quotes"Training should empower employees, not bore them." – Luis Garcia"AI isn't here to replace trainers; it's here to enhance the learning experience." – Jeff Mains"Engaged employees are productive employees—AI helps bridge that gap." – Luis Garcia"Personalized learning is the future, and it's happening now." – Jeff Mains"If your training isn't evolving, neither is your workforce." – Luis GarciaSaaS Leadership LessonsEngagement is the Key to Learning: Traditional training methods often fall flat, but AI allows for personalized, interactive learning experiences.Real-World Application Matters: AI can simulate real-life customer service scenarios to prepare employees effectively.Measuring Success is Crucial: It's not just about completing courses; businesses must track and analyze engagement and retention.AI Supports, Not Replaces: AI enhances human training efforts, offering insights and automating repetitive tasks while keeping the human touch.Scalability is Possible: Companies can now scale training initiatives without sacrificing quality or personalization.Guest Resourcesluis@petelearning.comWebsite: https://www.pete.com/Linkedin: https://www.linkedin.com/in/luisegarcia/Episode SponsorSmall Fish, Big Pond – https://smallfishbigpond.com/ Use the promo code ‘SaaSFuel'Champion Leadership Group – https://championleadership.com/SaaS Fuel ResourcesWebsite - https://championleadership.com/Jeff Mains on LinkedIn - https://www.linkedin.com/in/jeffkmains/Twitter -

In this episode, Robert and Kay Lee Fukui discuss five common business mistakes that hinder growth and profitability while affecting work-life balance. They emphasize the importance of focusing on profit margins rather than just sales volume, the pitfalls of discounting, the necessity of tracking financial metrics, the value of hiring help, and the need for training employees to ensure business success and personal fulfillment. Want to live a better balanced life and win in marriage AND business at the same time? Purchase our (audio) book Tandem: The married entrepreneurs' guide for greater work-life balance. https://www.thetandembook.com/ Need to create more time to dedicate to your marriage? Download this free guide. https://marriedentrepreneur.co/boundaries Need some insight into how to balance it all? Schedule a free discovery call. https://marriedentrepreneur.co/lets-talk Key Takeaways Focusing on volume not margin Lower prices/discounts to attract more customers Not tracking metrics: doing the same thing over and over again expecting different results Too cheap to hire Not willing to train Sound Bites "Five common business mistakes." "Focusing on volume, not margin." "Lowering prices to attract customers." Chapters 00:00 Introduction to Common Business Mistakes 01:29 Focusing on Volume vs. Margin 06:10 The Pitfalls of Discounting 12:55 Importance of Tracking Metrics 19:19 The Cost of Not Hiring 22:09 The Need for Training Employees

In this episode of the Contractor Growth Network podcast, Logan Shinholser sits down with Chris Lalomia, founder of The Trusted Toolbox, a handyman and remodeling company generating over $3 million annually. Chris shares his journey from corporate life to building a thriving handyman business with 15 employees and how he expanded into the remodeling space. The conversation dives deep into the operational and marketing strategies that helped Chris scale his business, the challenges of balancing handyman and remodeling services, and why staying focused on what you excel at is key to success. Chris also offers practical tips on training employees, managing customer expectations, and navigating industry trends. Tune in to learn how to cross-promote services and grow your business in the home services industry. Keywords: handyman business, remodeling business, home services industry, scaling a business, business operations, contractor marketing, Chris Lalomia, The Trusted Toolbox, business growth, training employees, customer service, contractor podcast.

Welcome back to Accelerate Your Business Growth! In today's episode, we're diving into the crucial realm of cybersecurity with our esteemed guest, Jonathan Steele. Jonathan is the founder of Steele Fortress, a top-tier cybersecurity and privacy firm, and a family law attorney based in Chicago. With a wealth of experience in both the legal and tech worlds, Jonathan specializes in helping small businesses protect their data, ensure privacy, and navigate complex legal landscapes. Recognized by Illinois super lawyers and leading lawyers, he combines technological expertise with legal know-how to provide robust strategies that safeguard business assets against evolving cyber threats and privacy regulations. Join us as we explore the most common cybersecurity dangers facing small businesses today, practical steps to mitigate these risks, and the invaluable role that customer trust plays in cybersecurity. Jonathan also shares affordable tools and resources to enhance your business's protection, and insights on shifting our perception of cybersecurity from a cost to a vital investment. This is an episode packed with actionable advice and eye-opening revelations—you don't want to miss it! If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious. Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts. Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it's sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results. Training Employees to Combat Phishing: "No matter what kind of safeguards you put in place as a business, your weakest link is always going to be, your the human factor." Jonathan Steele 00:02:13 Learn more about your ad choices. Visit megaphone.fm/adchoices

Launching a cannabis dispensary comes with its set of challenges, and managing inventory can be particularly daunting. In today's episode of KayaCast, we sit down with Ameel Bachir – a seasoned cannabis retail strategist from Forte Operations, who has an extensive background in developing successful inventory systems for cannabis retailers, including his pivotal role at Tokyo Smoke. Ameel shares invaluable insights into starting strong with the right inventory investment, selecting a product mix that caters to every kind of cannabis consumer, and adjusting your stock based on market response. He reveals the key percentage of budget to allocate towards inventory initial stocking and talks through the processes of selecting cannabis brands, considering market data, and understanding customer needs to optimize retail offerings.Learn strategies for differentiating your dispensary through inventory selection, how to adjust your stock wisely, and why it's crucial to train your staff on the nuances of your product offerings to boost sales. Ameel also touches on handling legacy versus novelty products and tips for profiling different customer types to ensure your dispensary meets a wide range of consumer preferences.Whether you're a new dispensary owner curious about how much to invest initially, or an existing retailer looking to refine your inventory strategies, this episode provides actionable advice that you can implement right away.Don't miss these expert insights on scaling your cannabis business efficiently through strategic inventory management. Tune in now!Thank you for tuning into the KayaCast Podcast - your go-to guide on all things cannabis retail. Find out more about Forte Operations at:https://forteops.com/https://www.linkedin.com/company/forte-operations/https://www.instagram.com/forteops/?__d=11https://www.linkedin.com/in/ameelbachir/#cannabisindustry #kayacast #businesstips #businessgrowth #entrepreneur00:00 Introduction to Dispensary Challenges00:09 Meet Ameel: Cannabis Inventory Expert01:03 Initial Inventory Investment Strategies03:03 Choosing the Right Cannabis Brands05:16 Balancing Traditional and Innovative Products07:04 Determining the Right Number of SKUs09:20 Inventory Turnover and Supplier Relationships10:56 Creating a Healthy Product Mix14:21 Pricing Strategies and Loss Leaders17:05 Profiling Your Customers22:32 Competing with Grey Market Stores24:35 Existing vs. Emerging Markets28:51 Challenges with Product Availability29:41 Identifying Slow-Moving Products32:23 Effective Product Display Strategies38:02 Training Employees to Upsell41:30 Planning for Inventory Growth50:33 Adapting to Customer Feedback51:26 Conclusion and Contact Information

In this episode of the Security Swarm Podcast, host Andy and recurring guest Eric Siron discuss the Monthly Threat Review for June 2024.  They explore a new threat campaign distributing the Darkgate Malware using a technique called pastejacking. Additionally, they touch upon the 911 S5 Proxy Botnet takedown and how threat actors are exploiting Stack Overflow to distribute malware.   Key takeaways:  Awareness of common tactics like pacejacking can help prevent falling victim to malware campaigns.  Read the details of the Darkgate attack methods we show in the report and adjust your security posture as needed. If you're in need of powerful, next-gen email security software, we've got you covered.  If your organization is leveraging software from any online, public repository, take the time to review that repository and do a risk assessment. Threat-actors are increasingly using public software repos for malicious purposes.  Timestamps:  (03:15) - Insights into Email Threat Trends and Industry Targeting in Cybersecurity Landscape (13:15) - Unveiling New Cybersecurity Threat Campaign using  Pastejacking (23:31) - Massive Botnet Take Down and Arrest of Operator: A Victory Against Cybercrime (29:29) - Beware of Malicious Packages: A Cautionary Case Study from Stack Overflow  Episode Resources:  Full Monthly Threat Report Enhance Security Awareness by Training Employees

In this riveting episode of the Business Growth Talks podcast with Mark Hayward, listeners are invited to delve deep into the critical realm of cybersecurity. As the digital landscape continues to evolve, the protection of data becomes paramount, not just for large corporations but for smaller businesses and solo entrepreneurs as well. Our episode serves as a clarion call for heightened vigilance and robust security tactics in the increasingly treacherous cyber domain.Data is today's unparalleled digital treasure, and its safeguarding is central to the discourse in this episode. The conversation cuts through the complexity of cybersecurity challenges, presenting the stark realities faced by businesses in the growth stage. The narrative is interwoven with engaging insights and actionable strategies, emphasizing the indispensability of cybersecurity in the modern business framework.Key discussions illuminate the pressing threats posed by cybercriminals and rogue states alike, while also decreeing the transformative power of AI and automation in fortifying cyber defenses. Furthermore, the role of governments and the essential actions they must undertake to buttress the private sector against digital dangers are thoughtfully examined.Key Takeaways:Cybersecurity is a critical concern for all businesses, not just large corporations but also small businesses and solo entrepreneurs, who are often highly vulnerable to attacks.With data being an invaluable asset in the digital era, robust cybersecurity measures are an absolute necessity for the survival and success of a business.AI and automation play a crucial role in the defense against cyber threats, offering small businesses advanced protection without the need for extensive in-house expertise.Rogue state-sponsored cyber activities, such a those attributed to China and Russia, add a layer of complexity to cybersecurity and highlight the need for international cooperation.Governments can significantly contribute to cybersecurity efforts by creating safer digital environments through legislation, resources, and support for small businesses.Support the Show.Do you want to be a guest on multiple podcasts as a service go to:www.podcastintroduction.comFind more details about the podcast and my coaching business on:www.businessgrowthtalks.comDo you want to be a podcaster? Sign up onwww.abmpodcastcourse.co.ukFind me onLinkedIn - https://www.linkedin.com/in/mark-hayw...Facebook - https://www.facebook.com/markjhayward​

In a small or medium business (or NFP) you need to do a little bit of many things - learning and development is no exception. So, as part of my series on HR for SMBs, we are talking about L&D in that environment. Our expert guest for this episode was the exceptional James Aird, an L&D specialist with a Master's of Education from Harvard. James has a unique perspective, having honed his skills in conflict areas like Iraq and the Congo. He is down-to-earth with a lot of practical tips to help SMBs figure out their L&D. In this episode, James shares:

In this episode of "The Full Desk Experience," Justin Bellante, CEO of Titan Placement Group, offers an insightful dive into the world of healthcare recruitment. With nearly a decade of expertise, Justin shares his journey from starting as a healthcare recruiter after leaving a call center job to leading a successful recruitment firm.  Amidst the rapid changes in technology and shifts due to the pandemic, Justin discusses the evolution of hiring practices, the importance of networking, and the strategies that have helped him overcome challenges in the recruiting landscape.  This episode is packed with valuable insights into creating a positive workplace, the strategic implementation of technology like AI, and the critical role of continuous learning and adaptation. Join us as we explore these topics and much more with Justin Bellante on "The Full Desk Experience." _________________Connect with Justin on LinkedIn: https://www.linkedin.com/in/justinbellante/ Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/

Experts Nick Mullen and Nick Oles discuss artificial intelligence and the impact of ai on business cyber risk. They share their personal stories of how they got into the field and highlight the importance of understanding the analogies between physical and cybersecurity controls. Nick Oles is author of How to Catch a Phish  nick@thenetdefender.com  https://thenetdefender.com/ Nick Mullen is a CISSP, CCSP, PMP and Principal, at Sanguine Security Solutions. Chapters 2:20 The Evolution of Deepfake Technology10:03 Breaking into Cyber for other fields. Origin Stories.33:16 Training Employees to Recognize and Respond to Deepfake Attacks42:11 Preventing Cyber Attacks: Key Practices46:45 Training Employees to Detect Phishing Emails53:24 Understanding the Human Attack Surface  Key Topics: impact of ai on business cyber risk, how ai powered social engineering affects you, social impact of artificial intelligence, social engineering risks from new ai, how ai is changing cyber crime tactics, how ai is changing phishing tactics, how to measure new ai cyber risk, how ai increases cyber risk, how to measure new ai increased cyber risk, risks from ai deep fake explained, ai deep fake risks explained, dangers of synthetic media, Artificial Intelligence And Risk In Cyber Security, new dangers of synthetic media, artificial intelligence risks in cyber security, new ways to reduce risk from deep fakes, new ways to reduce risk of deep fakes, how are deep fakes made, how are deep fake videos made, how are audio deep fakes made, how is ai making it harder to detect deep fakes, how ai is making it harder to detect deep fakes,   Try KiteWorks today at www.KiteWorks.comDon't Miss our Video on this Exciting KiteWorks Offer! Try KiteWorks today at www.KiteWorks.comDon't miss this Video on it!The Most Secure Managed File Transfer System. Watch Video Episodes! And Please...Subscribe to our YouTube Channel. Want to help us out? Leave us a 5-Star review on Apple Podcast Reviews. Submit Your Questions Direct and Find out more www.CyberCrimeJunkies.com Stay up-to-date on Cybersecurity with VIGILANCE Newsletter. Want Gear? We love our Small Business Sponsor, BlushingIntrovert.com. has it all. Women's clothing, cool accessories supporting Mental Health Research. https://blushingintrovert.com

Cory Pinegar founder of Reach, a groundbreaking dental start up service that helps dental practices increase patient engagement and revenue. In 2016, at the age of  22, Cory purchased the company—then named Recall Solutions—from software giant Weave for just one dollar. Since then,  COry has grown Reach to a workforce of close to 300 employees. Reach has been named one of the fastest-growing companies by Inc. 500 and has been recognized repeatedly by the Salt Lake Tribune as one of the Best Places to Work. Check out https://www.getreach.co They have some great articles and resources on their site.7 Phone Answering Skills Every Dental Office Must Have0:00 Intro Music2:28 Intro to Reach & Cory Pinegar5:30 Why Use 3rd Party Call Services?10:45 Are 3rd Party Call Centers Less Personal22:24 The Power of Exceptional Service24:20 Statistics and Tracking Results28:40 Training Employees and Quality Assurance31:20 Recall Scheduling? Additional Services 34:33 Does Reach Use Practice Management SoftwareSHOW HOST:As always Michael Dinsio your host Michael Dinsio is available to you as a Dental Practice Start Up Consultant. You can reach Michael at: https://www.nxlevelconsultants.com/start-up-practice-consulting.htmlYou can learn more about what he does by scheduling a One-on-One call as well:https://calendly.com/nxlevelconsultants-michael/30-minute-new-client#dentalstartup #dentalpodcast #startupunscripted #dentalconsultant #dentalcoach Intro Music: Do The Math: by SLPSTRM from Artlist https://artlist.io/artist/503/slpstrm

Nicky Feeney, ClickUp's global success enablement manager, shares her journey from account management to crafting her unique role within the tech industry. She's managed to get promoted to her new role in only three months. In this episode, you'll hear how it happened. We focus on the importance of fine-tuning interactions with supervisors and clients, emphasising the significance of celebrating victories alongside addressing challenges.Here's what we cover in our interview:Creating your role in customer successCareer lessons for CSMsThe importance of nurturing soft skills as a CSMCreating a vision and executing goalsThe 4 pillars of customer success enablementTune in for an inspiring conversation - one that will motivate you to craft the best customer success story.Follow Nicky Feeney!__________________________________________________About Women in Customer Success Podcast: Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. Follow:Women in Customer Success - Website - womenincs.co - LinkedIn - linkedin.com/company/womenincs - Instagram: https://www.instagram.com/womenincs.co/ - Podcast page - womenincs.co/podcast - Sign Up for PowerUp Tribe - womenincs.co/powerup Host Marija Skobe-Pilley - Website - https://www.marijaskobepilley.com/ - LinkedIn - https://www.linkedin.com/in/mspilley/ - Coaching with Marija: http://marijaskobepilley.com/programs - Get a FREE '9 Habits of Successful CSMs' guide https://www.marijaskobepilley.com/9-habits-freebie

In this engaging and insightful podcast episode, the conversation dig into the challenges of scaling a business, significance of transitioning customers into loyal, recurring clients. We discuss the critical role of profit and loss statements in business analysis and how to identify potential trouble areas in scaling, particularly related to hiring and administration. The talk centers on the entrepreneurial journey, highlighting the importance of enjoying the problem-solving process that every growth phase brings. They touch on the power of social media platforms like Facebook for networking, the significance of organized financial records, and briefly introduce the topic of hiring strategies.   "Just know that there's always going to be a set of problems out there. Whether you stay small, go medium, go big, whatever it is, the biggest thing to know is that it's going to be rough getting there. It's a journey. Enjoy the journey."  - Dan Platta Topics Covered:  Managing Cash Flow for Business Growth: Explore the crucial role of cash flow management in facilitating business expansion. Learn how to allocate resources wisely to invest in marketing and recruitment, ensuring financial health during growth. The Role of Marketing and Recruiting in Business Growth: Delve into the significance of effective marketing and recruitment strategies in fueling business growth. Discover why these aspects should be prioritized to reach new revenue milestones. Navigating Business Purgatory: Understand the challenges and solutions entrepreneurs face as they transition from one revenue level to the next, such as reaching the $300,000, $800,000, and $1 million marks. Gain insights into the complexities of scaling a service business. Hiring and Training Employees for Business Success: Learn about the critical role of building a strong team and developing effective hiring and training processes for sustainable business growth. Find out how the right employees can propel your business forward. The Benefits of Financing Business Assets: Discuss the advantages of financing assets rather than using cash to maintain a healthy cash flow, which can be redirected into marketing and recruitment efforts. Understand the financial strategies behind business expansion. Evolving Leadership in Growing Businesses: Explore the evolution of leadership roles as businesses grow. Transition from being managers to becoming true leaders within the organization. Learn how to adapt your leadership style for continued success. The Importance of Recurring Revenue: Delve into the stabilizing effect of recurring clients and revenue on your business. Discover how focusing on building recurring relationships can help grow your company in a sustainable manner. P&L Analysis: Understand the key components of a Profit and Loss statement (P&L) and its role in identifying areas of improvement within your business. Learn to leverage financial data for more informed decision-making. Scaling Challenges: Discuss the difficulties associated with scaling a business, particularly in terms of hiring and administrative aspects. Uncover the common challenges that business owners face as they aim for expansion. Business Problem-Solving: Explore effective approaches to identifying and solving problems encountered at different stages of business growth. Gain insights into strategies for overcoming obstacles and making informed decisions. The Entrepreneurial Journey: Embrace the entrepreneurial journey and the process of overcoming obstacles in your business. Discover the satisfaction and fulfillment that can be found in tackling challenges and achieving success. Online Presence: Discuss the importance of establishing and maintaining an online presence, including the use of social media platforms like Facebook to connect with other entrepreneurs and expand your network. Financial Organization: Learn about the critical role of well-maintained bookkeeping in achieving business success. Understand how organized financial records can provide valuable insights and support growth. Hiring Strategies: Explore the intricacies of developing effective hiring strategies to attract and retain the right people for your business. Discover the importance of assembling a capable team. Business Development: Discuss strategies for developing and improving your business model. Gain insights into the steps required to adapt to changing circumstances and foster growth within your company. Key Takeaways  "There might be people come back once every year, a couple of years, whatever, maybe even twice a year.  If you don't turn that customer into a client, into a raving fan and a recurring, some type of recurring revenue client where you don't have to go out and get. a new customer, like pay to market and advertise and build a relationship and all this shit.  Then you are constantly filling up that one big hole in a bucket that's constantly draining with time, energy and money. So building a business that has recurring revenue model that grows and grows and grows on the back end with clients that are sticky, that keep coming back every single At least every quarter or something." - Keith   "There's shitty things about staying small.  There's, the inverses of those are what applies to a scaled business when you're scaling on the positives.  Yeah, it can make more money for sure, right? If you can bring in more revenue and manage it correctly of scaled business can make as much money as you want it to make. If it's just you and you're small- there's a ceiling on how much money you make like you can literally only make so much money because there's so many hours in a day. When you scale a business that ceiling is gone " - Dan Connect with Dan LinkedIn: https://www.linkedin.com/in/dan-platta-30736b31 Twitter: https://twitter.com/dan_platta?lang=en Youtube Playlist with Dan: https://www.youtube.com/playlist?list=PLddtfVaWoqxXqCKmwIpH1N67-fqzKG__Z Connect with Keith Instagram: https://www.instagram.com/keithkalfas/ Facebook: https://www.facebook.com/thelandscapingemployeetrap Website: https://www.keithkalfas.com/resources Youtube: https://www.youtube.com/@keith-kalfas   Resources and Websites: 

Tom Krawiec of Alberta, Canada joined me to discuss his process for managing and training employees. We talk about his process of tell me, show me, watch me. We also discuss his how his experiences in the oil field have shaped his methods for training people. Thanks to our Studio Sponsor, Sea-90! You can reach...

Sosh Andriano, Owner of Whales Tale Northport and Lota Veco Northport, rejoins the show to launch is podcast, Behind the Blowhole.Some areas of discussion include:Ideas for extending your BrandBehind the Blowhole - All of the things and chaos that goes on running a day-to-day restaurant - educational topics with a twist of comedyFollowing an old passion of comedy and combining it with his life workHow to bring people of different ages together for the common good of the guest: what it's like working with people of all ages from 16 to family people and retireesTips to make guests more comfortableWhy training auditing and developing employees is essential More about the Show: "Behind the Blowhole is meant to be educational & funny.  Some of the content is embellished for entertainment purposes & does not necessarily represent our personal views.  In other words don't take things to seriously & laugh will ya!!!"Link to his first episode: https://thatentrepreneurshow.buzzsprout.com/737252/2365286-learn-to-create-an-experience-with-this-ceoHave a question for a guest or host? Want to become a guest or show partner? Let's chat! Send an email to podcastsbylanci@gmail.com.Episode Music Credits: Adventure by MusicbyAden | https://soundcloud.com/musicbyadenHappy | https://soundcloud.com/morning-kuliSupport the showIf you enjoyed this week's show, click the subscribe button to stay current.Listen to A Mental Health Break Episodes hereTune into Writing with Authors here

Murray Voth discusses the importance of teaching and training employees instead of assuming they have common sense or knowledge. He shares personal anecdotes and observations from the automotive industry to highlight the need for employers to nurture a natural curiosity and desire to learn in their employees. He also discusses effective teaching and training methods, the importance of understanding employee strengths and preferences, and the significance of clear expectations and policies during the onboarding process. Murray Voth, RPM Training. Listen to Murray's previous episodes HERE Show Notes Watch Full Video Episode Importance of Onboarding (00:01:13) Discussion on the significance of proper onboarding and the need to teach employees instead of assuming common sense. Difference between Common Sense and Common Knowledge (00:02:21) Explanation of the distinction between common sense and common knowledge, and the need to teach skills that may not be common knowledge. Teaching and Training Employees (00:03:11) Exploration of the practice of hiring "unicorns" (employees who seem to have innate knowledge) versus hiring good people and teaching them the necessary skills. The importance of teaching and training employees (00:09:01) Discussion on the assumption that employees can improve with proper training and knowledge. Assessing and affirming the fit of new employees (00:09:46) Exploring the need for shop owners to teach and assess new employees to ensure they understand the rules and principles. The effectiveness of visual sharing in coaching (00:13:08) The benefits of using screen sharing during coaching sessions to enhance learning and understanding. The Importance of Teaching and Training (00:17:13) Discussion on the significance of teaching and training employees, using personal experiences and examples. The importance of employment contracts and probationary periods (00:26:44) Explains the need for written acknowledgment of probationary periods to avoid legal issues. Onboarding process and company introduction (00:28:25) Discusses the steps involved in onboarding, including company introductions, purpose, and core values. Creating positional agreements and holding employees accountable (00:29:24) Explains the concept of positional agreements and how they help in setting expectations and holding employees accountable. The importance of employee buy-in (00:35:59) Explains how getting employees to buy into policies and procedures leads to better compliance and teamwork. Using peer pressure in a positive way (00:37:35) Discusses using peer pressure to enforce policies and get employees to understand the impact of their actions on their teammates. The need for structure and rules (00:40:56) Highlights the importance of structure, rules, and societal norms in creating a calm and peaceful environment, both in business and personal life. The best way to look after a vehicle and a client (00:43:49) Discussion on the best practices for maintaining a car and meeting client expectations in car service and repair. The importance of understanding gross profit and running a business (00:44:41) Exploration of the significance of understanding gross profit and having a clear business model for running a successful business....

In this episode, Nathan, Brad, Joshua and Reuben explain some of the processes necessary for training roasting employees. They also discuss the evolving needs for technology and training on how to process orders. Nathan is the president and co-founder of Baba Java Coffee. He founded Baba Java Coffee alongside his son, Joshua Parvin in 2017. Nathan serves as the big-picture visionary that pioneers strategic growth in all internal and external Baba Java endevours. Brad is the Vice President of Operations and long-time close friend to Nathan. Brad inspired the business concept at the very heart of Baba Java and continues to instill their values in day-to-day operations. Without Brad, Baba Java would not exist as it is today. Reuben has been with Baba Java since 2018 where he began learning to roast. He was truly born with a talent for the art of roasting and just became CQI Certified as a Q Grader last year. There are less than 7,000 CQI Q Graders worldwide and only 400 in the US. Joshua Parvin is the Baba Java International Lead and co-founder of Baba Java Coffee. He founded Baba Java Coffee alongside his dad, Nathan Parvin. Josh serves as both a big visionary and day-to-day manager at Baba Java Coffee. Take Our Coffee Profile Quiz Try Our Coffee https://www.babajavacoffee.com/buy/p/coffee-sample-box Let's Connect Instagram | Facebook | YouTube | Website

"Recognizing that everything related to hospitality and guest experience can just keep going up is foundational to when looking at your own guest experience and hospitality strategy." As an 18-year-old working at Cedar Point, Josh Liebman had an encounter with a coworker that ultimately shaped the way he approached hospitality and guest experience in the attraction industry. The coworker insisted that visitors should be treated as guests, not customers. That realization not only shifted his perspective, but it has stuck with Josh throughout his career. As he worked for world-renowned attractions like Disney and Universal, he learned the importance of exceeding expectations and providing guests with unforgettable experiences. Now, as a consultant and thought leader, Josh is committed to instilling a hospitality mindset in the industry, ensuring that every guest feels valued and leaves with a lasting impression. During this conversation we dive into: the vital role guest experience and hospitality play in the attractions industry an employee mentality geared towards providing unmatched hospitality experiences the part leadership takes in developing the full potential of hospitality within your organization the importance of investing in training initiatives for improved customer service standards continual development and refinement within the rapidly-evolving hospitality industry Make sure to listen to this episode as Josh uncovers the real significance of hospitality in elevating guest experiences and shows us how to cultivate a team mindset. The best way to start is by embracing a culture of excellence and pursue continual development within the rapidly-evolving hospitality industry. Say goodbye to ineffective training programs and hello to happy guests and glowing reviews. And if you are looking for a top notch travel experience, make sure to connect with the agents of Magical Vacation Planner at 407-442-0257. They are a great example of a hospitality business providing guest service excellence. Connect with Josh https://www.roller.software/ http://attractionpros.com/category/podcast/ https://www.linkedin.com/in/joshualiebman Connect with Dan: www.dancockerell.com About Dan - https://dancockerell.com/about/ Instagram - https://www.instagram.com/dancockerell/ LinkedIn - https://www.linkedin.com/in/dancockerell/ Facebook - www.facebook.com/dancockerellspeaker Episode Highlights: 00:04:11 - Mindset of Hospitality 00:08:53 - Training Employees 00:10:48 - Respect for Employees 00:12:07 - The Importance of Training Employees 00:14:12 - Improving Guest Experience 00:15:22 - Living Job Descriptions 00:17:02 - Learning from Mistakes 00:18:04 - Writing a Book

Welcome to Building Scale, the podcast that delves into the strategies and insights of successful leaders in the architecture, engineering, and construction industry. In this episode, we sit down with Jon Lowrence, CEO of One Freedom, a holding company that acquires profitable businesses related to construction. John shares his journey and the importance of scaling a business using people, process, and technology. He emphasizes the value of investing in IT maintenance, delegating tasks, maintaining relationships with previous owners, managing cash flow, and understanding the human element of doing business.Jon provides practical advice on the acquisition process, due diligence, and financing options for buying a business. He also stresses the importance of maintaining a good relationship with the previous owner and delegating tasks to increase productivity. The podcast highlights the importance of effective communication, culture, and investing in technology, including cybersecurity prevention.Don't miss out on this insightful episode that provides valuable insights for small and medium-sized business owners. Tune in to Building Scale and learn how to scale your business for success.Topic: Scaling a business using people, process, and technology.Episode Summary:- Interview with Jon Lawrence, CEO of One Freedom, a holding company that acquires businesses related to construction.- One Freedom's goal is to help individuals achieve the freedom they desire in their personal and professional lives.- Discussion of the process of acquiring already-established companies whose owners are retiring, burnt-out, or experiencing a breakup.- Importance of having an effective and streamlined process in buying a company.- Importance of owner financing and maintaining a good relationship with the previous owner after buying a business.- Importance of delegating tasks in a business to create more time and increase productivity.- Challenges small business owners face when transitioning ownership to someone else, including delegating tasks, trusting and training employees, and creating documented processes.- Importance of improving cash flow to fund the growth of a company.- Importance of communication in small and medium-sized businesses, rewarding desirable behaviors, and effective communication.- Need for difficult conversations with employees who exhibit undesirable behaviors in the workplace.- Importance of maintaining positive culture and investing in marketing and technology for a company's growth.- Importance of investing in cybersecurity prevention for businesses and outsourcing to professionals.- Importance of not comparing oneself to others in the journey of success. KEY POINTS[0:0:21] Unlock explosive growth in your AEC business with the proven strategies of successful leaders: harness people, process, and technology to skyrocket success.[0:1:29] Jon Lowrence, CEO of One Freedom, has a proven track record of driving rapid growth and achieving unprecedented success with his businesses, leveraging cutting-edge processes and strategies.[0:1:44] By tapping into a unique combination of traditional debt, owner financing, and private equity, entrepreneurs can unlock a powerful source of funds to fuel their business ventures.[0:1:44] By leveraging simple tactics such as automating emails, sending reminders, and recognizing good behavior, businesses can significantly improve their cash flow and optimize their accounts receivable - up to a staggering 20%.[0:4:30] Feel liberated from the shackles of your business with One Freedom - the ultimate solution for gaining time and financial freedom.[0:6:39] Acquiring an already-profitable business can be a smart, efficient way to jumpstart your entrepreneurial journey - especially when you target businesses whose owners are ready to retire, burnt out, or facing relationship issues.[0:20:36] By optimizing processes for efficiency and simplicity, businesses can experience remarkable growth through dramatically improved productivity and cost savings.[0:21:25] By investing in marketing and delegating tasks, small businesses can unlock their potential for massive growth.[0:22:16] To ensure business growth, savvy business leaders must be willing to make difficult, yet necessary, decisions and embrace transformative behavioral changes.[0:30:34] Fueling your business' expansion necessitates either cash reserves or debt, and judiciously managing accounts payable is essential to maximizing your cash flow.[0:38:21] By entrusting your IT responsibilities to experts, you can experience greater peace of mind and unleash boundless potential for business growth.[0:50:23] Through effective communication, difficult conversations can bring issues to light, enabling necessary change and a brighter future. Connect with Jon - Website: https://www.onefreedom.com/Email: Jon@onefreedom.com Connect with Justin & Will -Will's LinkedIn: https://www.linkedin.com/in/willforet/Justin's LinkedIn: https://www.linkedin.com/in/justneagle/Learn More & Connect With Spot Migration - Website: https://www.spotmigration.com LinkedIn: https://www.linkedin.com/company/spot-migrationFacebook: https://www.facebook.com/spotmigrationYoutube: https://www.youtube.com/c/Spotmigration

Stacey Voight (PIC Technical Services https://www.linkedin.com/in/stacey-voight-3268aa150/), Juan Orozco (PIC Technical Services https://www.linkedin.com/in/juan-orozco-56576a62/), and Beth Johnson (Eagle Creek Swine Manager) share sow treatment training options and processes employees should learn. Learn more at PIC https://www.pic.com/resources/gilt-sow-management-guidelines-english/ At PIC, our goal is to make our customers the most successful pig producers by providing them with the best genetics. We know our business success depends on yours. Thanks for listening to 'The Squeal', PIC's swine management podcast, featuring in-depth conversations on topics that matter to you. PIC is the global leader in swine genetics. Whether you're tuning in for the first time or you're a long-time listener, take a second to subscribe to The Squeal. It's the easiest way to stay up to date with the latest podcast episodes. Just find the subscribe or follow button wherever you listen to podcasts. Already a subscriber? Visit your phone settings and turn notifications on so you never miss an episode.

The prospect of expanding your law firm and hiring new employees to take your business to the next level is exciting. Typically, scaling means hiring, and if you're going to bring on new team members, training should be at the forefront.You may not believe you have time to train, but if you prioritize it, well-trained new employees can be an enormous time-saver for you and your business. Over time, the repetitive tasks that your firm needs to operate smoothly can be moved off your plate and onto theirs.In this episode of Wealthy Woman Lawyer®, Davina shares the seven mistakes law firm owners make when training new employees and why it pays to have patience. She'll explain how well-trained employees can reduce your workload, increase your time, and help you scale your business.Subscribe and ReviewWe'd appreciate you subscribing to this podcast and leaving an Apple Podcasts review. Reviews help others discover and learn what Wealthy Woman Lawyer® is all about. It only takes a second and helps us out a lot!Supporting Resources: Visit our website: www.wealthywomanlawyer.com  Connect with us on Instagram Join our free Facebook community Show our sponsor, NoBull Marketing, some love. Schedule an appointment with NoBull Marketing. Note: Wealthy Woman Lawyer® has an affiliate relationship with NoBull Marketing and may receive compensation for referrals.

In part two of "The Rental Boyz" podcast on effective delegation in running an event equipment rental business, Xavier Kelly and Eduardo Sauceda discuss empowering employees and delegating based on strengths. They stress the importance of setting clear expectations and providing feedback, and provide practical tips, including using project management software and scheduling check-ins. Effective delegation leads to revenue growth and allows owners to focus on strategic planning, while also creating a more engaged workforce. Send us a message: contactus@rentalboyz.com Request Access to The Ultimate Checklist: https://bit.ly/RB-get-started Send us a voice message: https://bit.ly/RBVoiceMessage - Please provide your name, phone number, email address, and website. Note that this information will not be publicly posted. We look forward to hearing from you. Products and services we love: Create your free rental store: https://bit.ly/RentleRB Free Fleet Gas Cards: https://bit.ly/AtoBRBpod Get A Free Business Insurance Quote: https://bit.ly/NextInsRB Get $40 for banking with Novo Business Banking: https://bit.ly/NovoRBpod Get $100 for running your payroll with Gusto: https://bit.ly/GustoRBpod Let's Talk About it: Book a spot on the calendar: https://bit.ly/CalendarRBpod Partner with us: https://bit.ly/RBP-PartnerWithus About The Host: The hosts pull from their extensive experience of running an event rental business for over 3 years since 2019 and over 10 year of experience in the event industry. The rental business they run is called Kelly Rentals which grosses more then $1.75 millions (2022) in revenue a year. They Have 4 locations across two metroplex's in Texas (The Greater Austin and Dallas-Fort Worth Area). They also consult with over other event rental company around the country. Support The Podcast: bit.ly/RBP-SupportUS Instagram: bit.ly/RBZinsta TikTok: bit.ly/RBP-TikTok YouTube: bit.ly/RBP-YouTube Follow the Host: Eddie Sauceda: https://www.linkedin.com/in/eduardo-sauceda-7255a5244 Xavier Kelly: https://xavierkelly.com/ --- Send in a voice message: https://anchor.fm/rentalboyz/message Support this podcast: https://anchor.fm/rentalboyz/support

When we hired our first employee, we had no idea what to do. We didn't know what paperwork to provide, how to train them, or how they would best fit into our system.Fast forward two years and our hiring, onboarding, and training process looks completely different. There's a system that we follow so the new employee has the best chance of success working with usIn this episode, Lex and I go over our hiring process, how we communicate on working with a new hire, and some important things we look for when hiring.If you're thinking about hiring someone, need help with a new employee, or might want to hire someone in the future, this is a great episode! 

Fred Hawkins of Dirty Dog Off-Road discusses installer training programs, finding employees, the overlanding market and more…

With the labor shortage being a hurdle for growing freight brokerages right now, training is a hot topic. Who should train? How long should you train someone? What methods should you use to train them? We talk with Trey Griggs and Dan McCann about training and some creative solutions. Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/

Need help with training employees or growing your boat detailing team? This detail u podcast episode will help! In this episode Drake Robert & Gerald Lynch talk about building a team that has vision and direction! Stop hiring guys to just buff boats! Listen to todays episode to take your detailing business to the next level!Detail U Customer Service Phone:530-768-0288Detail U Online Boat Detailing Training Class https://www.detailuni.com/Live-Recorded-Boat-Detailing-ClassBoat Detailing Supplies https://drakesmarinedetailsupply.comWatch Drake's Detailing on YouTubehttps://www.youtube.com/c/DrakesDetailingDetailBookie Detailing Software Free Trail https://signup.detailbookie.com/free-trial/

We need to talk. I'm finding quite a few of you need to have a good honest, conversation about your hiring, your team development, and running scared when it comes to your employees. Having employees is never easy, but why are so many of you making it harder on yourself than it needs to be?   _______________________________ The Badass Business Owner Podcast - TIPS for RUNNING A PROFITABLE SMALL BUSINESS _______________________________   Want to Learn Your Business Numbers Better? Check Out this Affordable Course: Understanding Your Business Numbers   _______________________________ Here are some popular videos I have on YouTube: HOW TO PRICE YOUR PRODUCTS CORRECTLY HOW TO PRICE YOUR SERVICES CORRECTLY HOW TO READ A PROFIT & LOSS STATEMENT   _______________________________ YOUTUBE CHANNEL: BABO Learning for Badass Business Owners Want Badass Merch? – Click Here: Get Your Badass Business Owner Merch WEBSITE: BABOLearning.com   _______________________________ FREE GUIDES / TOOLS FREE eGUIDE: 8 Steps to Earning $100,000 in Income in Your Small Business FREE eGUIDE: How to Read a Profit & Loss Statement FREE Start Up Guide for Starting a Business Free eBook: 10 Questions to Ask in Your Business Get Your FREE Business Health Check _______________________________   COURSES *** Understanding Your Business Numbers *** Start a Local Small Business   _______________________________   Local Small Business Owners are the Backbone of All of Our Communities!      The Badass Business Owner Podcast is for Small Business Owners who are tired of living job to job but want to grow their business income & their personal income. In each episode, we discuss how to increase your profits, boost your sales, improve your processes and develop stronger teams. Learn more about pricing correctly, your business numbers & your profit and loss income statement     WHO THIS CHANNEL IS FOR: small business owners who serve their local community, local small business owners, service based business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, carpet cleaners, window cleaners, ice cream shops, QSRs, restaurant owners, mechanics, plumbers, electricians, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, pet business owners, cake makers & those looking to increase profits, boost sales, improve processes and develop stronger teams. Entrepreneurs who want to make more money. Those who want to know their business numbers better!    **Occasionally, there might be an affiliate link to products I recommend. I do receive a small commission (no extra cost to you) but I promise, I only recommend things I feel will benefit your business, mindset or goals   #BABOLearning #KnowYourBusinessNumbers #BadassBusinessOwnerPodcast

So much crappy Bank of America stories today: First, a nationwide outage of all things BofA: Online and Mobile Banking, ATMs, Teller Systems, and Debit Cards all stopped working early Last Friday, on the 1st of the month when banks are usually full with clients who only show up 1x a month. I discuss how stunning it was that BofA acknowledged it to the media, the weird length they went to to emphasize that "Your Information is Secure" when no one was asking about it, and how an event like that actually makes my page really popular. Here are articles I reference in the segment: CBS46 Article Fox News Article Marketwatch Article Then we tackle Bank of America kissing its own ass for the 2nd time in a year by announcing a pay raise via press release. Keep in mind, it had already announced the $1 increments earlier. I discuss how the increments is really meant to give them a free PR pop yearly until $25, and why associates should feel outraged that they may never see the end of the pay raise rainbow, because in 4 years, many jobs may go away. I discuss how $200,000,000 of a $30B net profit this year can get a huge chunk of employees to $25/hr now and boost morale Articles: May 2021 BofA Press Release October 2021 BofA Press Release Finally, I laugh at how 4,300 branches are going to be receiving VR headsets to train tellers and bankers on how to strengthen and deepen relationships with people and how to resolve problems with customers. I discuss the limitations of VR tech (including its disappointing use for porn...disappointing in the sense that it was overhyped and underperformed), plus I discuss the weirdness of using analytics that are downloaded from the training session to tailor further training based on an associates strengths and weakness, putting more on the plate of a poor branch manager. The photo used in the press release is hilarious, and yes, they used the word, "Immersive" in the release BofA Press Release TNB Has recovered nearly $2 Million from big banks back to consumers, and about $500k of it was Zelle fraud! All My Links HERE MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker --- Support this podcast: https://anchor.fm/thenotoriousbanker/support

Recruiting and training talent consumes time and resources.  Why would any leader invest in talent knowing that, someday, the talent may walk out the door? In this episode, Dennis interviews Dan Culhane, President & CEO of the Ames Chamber of Commerce.  Dan has a history of identifying talent and then nurturing and developing members of his team.  Some of his hires have left the organization to take top jobs elsewhere. Dennis peppers Dan with a variety of questions from the ROI on training to mistakes ambitious individuals can make when trying to get ahead. Whether you are new in the business or leading an organization, you won't want to miss this insightful episode. This week's episode sponsored by Convergent Nonprofit Solutions. Connect with Dan Culhane Ames Chamber of Commerce

In this podcast we have our guest speaker, George Apap, of George Apap Painting out of Patterson , New York. In this podcast, we discuss the techniques on how to properly recruit and train potential new employees. Tune in to our podcast and we hope you get some great nuggets to take with you for future employments.

In this HRchat episode we hear from Tim Sackett about ways to recruit and get hired in a recession. Tim is President of HRU Technical Resources - a leading IT and Engineering Staffing firm.Tim has 20+ years of combined Executive HR and Talent Acquisition experience, working for Fortune 500 companies in healthcare, retail, dining and technology. He is a highly sought after national speaker on leadership, talent acquisition and HR execution. He also is a prolific writer in the HR and Talent space, writing for Fistful of Talent and his blog The Tim Sackett Project. He's also a Senior Faculty Member at the Josh Bersin Academy.

This episode focuses on S.M.A.R.T. goals and how to implement them in your approach to not only your company as a whole, but the development of each individual employee. NCG Coach Colin Nolan answers your questions. What do S.M.A.R.T. goals stand for? How do I know if I'm setting S.M.A.R.T. goals for my team? Listen now to find out! Situational Leadership Theory, or the Situational Leadership Model, is a model created by Paul Hersey and Ken Blanchard

Report writing is a critical part of any loss prevention professional's job. When an incident occurs, whether it is a theft issue or an employee or customer injury, the details must be captured on paper. But not everyone knows how to write good reports. In this podcast, retail security analyst, former New York State investigator, and criminal justice instructor Liz Martinez provides an overview of best practices for writing a comprehensive report.

A patient is the most important visitor on the business premises. Patients are doing us a favor by giving us the opportunity to serve them.  If staff are trained in these areas, the overall patient experience will start to get a huge upswing in positivity. 

On today’s episode, Dylan Gambardella joins us to talk about co-founding Next Gen HQ, empowering entrepreneurs and employees, becoming a B-Corp, and organizing the annual youth entrepreneurship summit, Next Gen Summit.Dylan Gambardella is a 23-year-old entrepreneur, speaker, and investor. He is the Co-founder of Next Gen HQ, the premier business hub empowering 20,000+ of the world's greatest entrepreneurs to overcome obstacles and chase their dreams. To date, Dylan and Next Gen have hosted thousands of attendees at more than a dozen events across the country - including the internationally acclaimed Next Gen SummitYou can follow him online @dylangambardella on Instagram, @dylgambardella on Twitter, and at www.dylangambardella.com. Find Next Gen HQ at www.nextgenhq.com.For more Generation Slay, check us out @generationslay on Twitter, Instagram and Facebook.Follow Emma across the internet! @emmahavi on Instagram and Twitter and on her website, www.emmahavi.comWow, you’re still reading this? Cool, drop a review with your goals for the year & we’ll see ya next Friday.

Every growing business deals with hiring and training employees. Unfortunately, too many businesses don't do it correctly. This becomes costly and a bad experience for both the business and the new hire. In this week's episode, we tackle the topic of how to hire the right people and how to onboard them once you have them in place.

Stop Your Dog Training Employees From Stealing Your Business Model

Training employees --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

In this episode of the HRchat podcast, Bill Banham talks with Jeremy Shaki, Co-Founder and CEO at Lighthouse Labs. The organization's mission is to help bring extremely important and hard to achieve technical professional skills to people at the level they are seeking them – be that upgrading their coding skills for non-technical roles, helping teachers have the ability to bring code into classrooms, and helping professionals change their professions into full-blown developer roles. Listen to the interview to get Jeremy's views on coding boot camps, building new technical skills, and the future workforce.

H. Robert Showers Esq. has had a long and storied career in law. Prior to founding Simms Showers LLP, he was a principal at Gammon & Grange in charge of the litigation department, and before that was with the U.S. Department of Justice where he was acting Deputy Assistant Attorney General, a federal prosecutor and Chief of the Civil Section in the US Attorney's Office, and was Founder and Executive Director of what is now the Child Exploitation and Obscenity Section (CEOS). Episode Summary For many years, sexual harassment complaints were filed away without any action taken. This approach exacerbated the issue. These complaints–whether true or false--need to be taken seriously and investigated. Now with the emergence of the #MeToo Movement, institutions increasingly are seeing sexual harassment or sexual misconduct complaints filed by students, staff and faculty members. Therefore, institutional leaders need to be proactive in creating policies, procedures and training regarding these types of allegations. Increasing Number of Sexual Harassment Cases Expected Charges of sexual misconduct, particularly sexual harassment, are increasingly being taken seriously in the public eye. In the wake of the #MeToo movement with many high-profile offenders being found guilty of sexual harassment and sexual violence, higher education leaders need to be aware that their institutions have an increased risk of being caught up in the publicity of these types of allegations. College students have a higher risk of experiencing sexual violence than any other crime. Studies indicate that 80 percent of female students who have suffered an attack do not report sexual violence to law enforcement; however, that number will change. More than 50 percent of the college sexual assaults are against freshmen students, which also triggers child abuse laws that require mandatory reporting and increased scrutiny. These factors may lead to a tsunami of allegations that could swamp both secular and religious institutions of higher education. Therefore, all higher education leaders need to determine if their institution has appropriate policies, training, transparency and preventative measures in place in regards to sexual harassment. The Effects of the Court of Public Opinion The citizens who are selected to serve as jurors during trials are influenced by social and mainstream media. Previously, these jurors may have judged someone accused of sexual harassment or an institution that didn’t handle sexual harassment claims appropriately by saying that they were innocent until proven guilty. However, the #MeToo Movement has shifted the paradigm where many citizens are saying that these individuals and institutions are guilty until they prove themselves innocent. Ramifications of Not Taking Action Showers has worked on numerous cases in which a student lodged a sexual harassment complaint against a professor, who then gave the student the choice of remaining in the class or failing. The institution could have easily put the student in another class or allowed him/her to take another academic avenue to completing the course during the investigation. Instead, the leaders opted to have the student remain in the class with the alleged abuser. In several instances where this type of situation occurred, the students were re-victimized because they had to continue to interact with the alleged abuser. This approach led to a public relations nightmare as well as having additional financial damages awarded to the plaintiff following a court case. In the Michigan State case, additional ramifications included a decline in freshman student applications due to safety concerns. Changes to Title IX The first of the changes narrows the definition of sexual assault. The old standard was “unwelcome conduct of a sexual nature,” and the new standard is “unwelcome sexual conduct; or unwelcome conduct on the basis of sex that is so severe, pervasive, and objectively offensive that it effectively denies a person equal access to the recipient’s education program or activity.” The Ed Department justified this by saying it is in line with the Supreme Court guidance, but survivors’ advocates have come out forcefully and said that this new definition will put survivors’ education at risk. The second major change is the standard by which sexual assault is adjudicated. Previously, the standard was that the assault was “likely to have happened.” However, the new guidance provides for a higher standard, i.e., “preponderance of evidence,” the same standard used in civil suits. This is lower than “beyond a reasonable doubt,” the standard used in criminal trials, but it still creates a higher burden on the victim to prove that the incident happened.  In its guidance, the Ed Dept stated that institutions can use either standard, but this potentially opens the institution up to lawsuits, e.g., institutions may face a lawsuit by the accused if they use the lower standard or the victim if the institution uses the higher standard. The third major change has to do with holding universities responsible. Under the previous guidance, universities and colleges could be held responsible if they “knew about or reasonably should have known” about an incident. However, under the new guidelines, the institution must have “actual knowledge” of the incident in order to be held responsible; this requires the victim to make a formal complaint through official channels. Telling a professor or resident adviser isn’t sufficient – it must be reported to someone who can do something about it, such as a school official who is involved in enforcement. Additionally, schools can only be held responsible for incidents that happen on school property or at school-sponsored events, not at private, off-campus residences. Thus, if a fraternity house is located off-campus and an assault takes place there (as was the allegation in the Judge Kavanaugh – Christine Blasey Ford incident), the institution cannot be held liable, even if they have knowledge that these events have taken place in the past. Lastly, the accused will have the chance to cross-examine the victim under the new guidance, and many feel this will discourage victims from coming forward and reporting incidents. A Robust Policy on Sexual Harassment As we all know, the Department of Education released its new Title IX guidance in November, which provides guidance on sexual harassment.  However, some universities and colleges – especially religious institutions – are not subject to these rules. Therefore, it’s important for these leaders to review their institutional policies to identify and close gaps that would make it easier for individuals to bring sexual assault and sexual harassment charges against the college or university. A sexual harassment policy that will stand up to scrutiny includes: A clear definition of sexual harassment A statement that unambiguously says that this type of conduct is strictly prohibited A clear description of how to lodge a complaint and the process for starting and completing an investigation A prohibition of retaliation for reporting harassment A confidentiality statement about complainants An assurance that complaints are promptly investigated by objective professionals A way to separate the alleged victim from the alleged perpetrator A clear statement that makes clear that if the allegations are substantiated, a disciplinary action will follow and the investigation will be concluded A training process that moves the policy into practice so that all employees and volunteers are on the same page Training Employees and Volunteers The training process for recognizing and dealing with sexual harassment and sexual assault should offer awareness so that employees and volunteers understand what is considered to be sexual harassment. This training should include: The definition of what sexual harassment or sexual assault is, which involves unwelcome conduct of a sexual nature. For example, Title IX’s standard is unwelcome sexual conduct or unwelcome conduct on the basis of sex that is so severe, pervasive and objectively offensive that it effectively denies someone equal access to education. This is significantly different than the previous guidance from the Obama administration, which was “unwelcome conduct of a sexual nature.” All allegations should be taken seriously. The individual who brings the allegation needs to be reassured that their voice will be heard and the charges will be investigated without delay or bias. The person who leads the investigation needs to be someone who is objective, thorough and timely. Investigations Institutional leaders need to decide how to maintain an objective investigation that’s unbiased. Many cases can be investigated internally. However, internal investigators may know the alleged abuser so the investigation may be tainted, regardless of what is discovered, because the decision will not be taken seriously. In some cases an external investigation is needed. In these situations, Showers recommends that institutional leaders hire a law firm that is skilled in this area and is able to maintain appropriate protections for both the university and the victim. These types of cases provide tangible but objective results. Sexual harassment claims are particularly difficult to investigate because oftentimes it’s a “he said, she said” situation without much (if any) corroborating evidence.  These cases often have a lot of direct testimony where one person says that “This happened” and then the other person said, “No, it didn’t happen.” This is one reason why it’s important to retain an objective, unbiased and professional investigator who will keep confidentiality for both the alleged victims and perpetrators, as well as the university. Most colleges have outside or internal legal counsel. These types of cases need to be run by counsel because their expertise can help guide the decision as to whether an internal or external investigation is needed. This is important because the stakes today are high financially as well as in regards to the institutional image. It’s important that colleges and universities get these investigations right the first time. Additionally, historical sex abuse allegations, as illustrated by the Brett Kavanaugh case, are very, very complex to investigate. These cases, which happened years or decades ago, are especially difficult because memories fade, witnesses are lost and any tangible evidence is lost. Therefore, these cases provide even more reason to hire someone who understands and has done these cases before and who will be objective. Changes to Title IX The first of the changes narrows the definition of sexual assault. The old standard was “unwelcome conduct of a sexual nature,” and the new standard is “unwelcome sexual conduct; or unwelcome conduct on the basis of sex that is so severe, pervasive, and objectively offensive that it effectively denies a person equal access to the recipient’s education program or activity.” The Ed Department justified this by saying it is in line with the Supreme Court guidance, but survivors’ advocates have come out forcefully and said that this new definition will put survivors’ education at risk. The second major change is the standard by which sexual assault is adjudicated. Previously, the standard was that the assault was “likely to have happened.” However, the new guidance provides for a higher standard, i.e., “preponderance of evidence,” the same standard that is used in civil suits. This is lower than “beyond a reasonable doubt,” the standard which is used in criminal trials, but it still creates a higher burden on the victim to prove that the incident happened. In its guidance, the Ed Dept stated that institutions can use either standard, but this potentially opens the institution up to lawsuits, e.g., institutions may face a lawsuit by the accused if they use the lower standard or the victim if the institution uses the higher standard. The third major change has to do with holding universities responsible. Under the previous guidance, universities and colleges could be held responsible if they “knew about or reasonably should have known” about an incident. However, under the new guidelines, the institution must have “actual knowledge” of the incident in order to be held responsible; this requires the victim to make a formal complaint through official channels. Telling a professor or resident adviser isn’t sufficient – it must be reported to someone who can do something about it, such as a school official who is involved in enforcement. Additionally, schools can only be held responsible for incidents that happen on school property or at school-sponsored events, not at private, off-campus residences. Thus, if a fraternity house is located off-campus and an assault takes place there (as was the allegation in the Judge Kavanaugh – Christine Blasey Ford incident), the institution cannot be held liable, even if they have knowledge that these events have taken place in the past. Lastly, the accused will have the chance to cross-examine the victim under the new guidance, and many feel this will discourage victims from coming forward and reporting incidents. Bullet Points The #MeToo Movement, the resulting cultural shift related to sexual harassment and data related to sexual harassment of students suggests that higher education institutions will increasingly be dealing with sexual harassment and sexual abuse issues. Studies indicate that 80 percent of female students never report sexual violence to law enforcement. More than 50 percent of the college sexual assaults are against freshmen students, which triggers sexual harassment as well as child abuse laws that require mandatory reporting and increased scrutiny. Citizens who are selected to serve as jurors during trials are influenced by social and mainstream media. The #MeToo Movement has shifted the paradigm in favor of the victim and institutions are getting caught in the whirlwind. Higher education leaders need to review their institutional policies to identify and close gaps that would allow individuals to bring sexual assault and sexual harassment charges against the college of university. Institutions also need a strong training program to help educate employees and volunteers about the university’s processes related to charges of sexual harassment. This training should include defining sexual harassment and sexual assault, identifying the investigation process and ensuring that the process will be objective and concluded in a timely manner. Investigations need to be objective, thorough and done in a timely manner. Some cases can be investigated by internal team; however, these cases may be tainted by perception since some investigators may know the alleged perpetrator.  External investigations offer an outside viewpoint that can be seen as neutral in high-profile cases. It’s important to have a law firm that can offer appropriate protections for the victim and alleged perpetrator as well as the university. Higher education leaders should seek their institution’s internal or external counsel to get feedback on whether to create an internal or external investigation. This is important because of potential settlements as well as public relations fallout on specific cases. Links to Articles, Apps, or websites mentioned during the interview: Simms Showers LLP Title IX Guidance Guests Social Media Links: H. Robert Showers LinkedIn: https://www.linkedin.com/in/robert-showers-133a618/ Simms Showers LinkedIn: https://www.linkedin.com/company/simms-showers-llp/about/ Twitter: https://twitter.com/simmsshowerslaw Facebook: https://www.facebook.com/SimmsShowersLLP The Change Leader’s Social Media Links: LinkedIn: https://www.linkedin.com/in/drdrumm/ Twitter: @thechangeldr Email: podcast@changinghighered.com

Special Guest: Alan Wanders, Growth Manager, Motivii Join us as we discuss how companies can gain the positive benefits of training staff through less expensive methods. Motivii was founded by Eamon Tuhami to help make management simple. Host: Jo Moffatt  

Joe Kitterman, founder and CEO of 180 Skills, explains to co-hosts Lew Weiss and Tim Grady the need for training employees so they don't leave for a few dollars more somewhere else. The key to a more skilled employee is for the employee to do a 180 and head in a new direction for their career path, and for the employer to look internally first for candidates to take to the next level. Learn how your company can tap into over 700 existing courses and solve your training issues. For more visit MFGTALKRADIO.COM

In this week Episode 34 show topic. “Why training employees matter for success” by host Nichel Anderson that features the reasons to take the necessary time and investment in employees and train them with the right information with consistency in support. In today’s business world, the term efficiency has taken a new meaning to produce faster with minor quality concerns to gain more financial gain or defeat any marketplace competition. However, in reality the customer and employees suffer because the demand of work and little support to sustain the “learning curve from beginning to advance” is non-existent in most workplaces. Learn the patterns of devaluing the overall business objective and your employees. Get to the root in overproduction of employees mind that produces long-term stress, unfilled customers, increase in quality issues that could’ve been avoided, repetitive mistakes, processes, and low morale leading to the major red flag: increase turnover. Training is sharing imperative knowledge to support the mindset of the employee and increasing customers value in your business. To your Success! Welcome back to another season of motivational podcast episodes - Yay!  If you like this podcast show it - follow / and share with someone to inspire them ... there is hope.    Chapters* Show starts [00:10] Show Topic Dialogue [04:14] Motivational Task to Dusk to Dawn [12:17] Stay Connected with Nichel Anderson [25:22] Follow Nichel on  Twitter: @nichelanderson and Facebook: @nichelandersonfanpage     * Check out Courses by Nichel Anderson - business and self-empowerment courses for your success: Leadership Course Blueprint for Success Course   Get in the Know and Empowered:  Sign-up Here For Nichel eList Tips Newsletter Buy my book:  "Corporate America: Surviving Your Journey Towards Success"   Nichel Anderson Career Consultation: Schedule Now Official Website of Nichel Anderson,MBA: www.NichelAnderson.com Check out Nichel Anderson second Podcast Show: "Nichel Anderson Short Stories And Beyond"      

Whether you are new director at an established camp or are simply training staff in program areas that aren't in your repertoire, sometimes we have to train staff who know more about some subject areas than we do. Joining the Camp Code hosts today is Chantal "Match" Jackson to share some ideas for how to create an engaging training even when you don't know it all (even if your staff think they do!) Best Practice for Leadership Training Ask your staff to create a list of things or skills they can each teach. Be creative in how you display these to the rest of the staff. Make sure everyone’s names go beside “What they can teach.” Have them put those aside and then ask staff to write in their journals a list of things they want to learn. When they are all done, put them in small groups to share what they can teach and what they want to learn. After some time to share, gather the group back together and discuss what talents and skills have been exhibited and make a plan for how to continue fostering a learning environment for the staff.       

During this hour with Marnie and special guest, Esther Hunter, you’ll discover: How to ensure that each employee feels a sense of belonging  How to create and set the best type of atmosphere for ROI and have it permeate the organization  The key to communicating your vision so others can understand and embrace it, too  The one thing you, and only you, can do  Why you must give space for creativity and how to do this in the work environment The role of reciprocity in improved ROI. The two things you can do to increase value.  How to be the leader that others want to follow. Esther Hunter is an Inspirational Speaker and Author with 15+ years of experience, igniting passion into her audiences and giving strategic leadership insight. Gifted to encourage leaders to train innovators. Learn more at http://estherhunter.tateauthor.com/  

Thanks For Listening Thank you for taking the time to listen to this episode. I hope that you have found it to be valuable. If you have a question or comment you can email at Bruce@smartpizzamarketing.com  Like us on Facebook too for updates and interesting marketing articles Leave us a quick Review If you did find this information valuable it would be awesome if you could share it using the social media buttons on the side of the post. Also, please leave a quick review on Itunes or Stitcher… would really help grow the show and get more guests on to help you grow your business and marketing. Join our mastermind group: www.smartpizzamarketing.com/mastermind   Lets Connect SnapChat: Add me as a friend- SmartPizzaTips Twitter: smartpizzamarketing.com/twitter Facebook: smartpizzamarketing.com/facebook LinkedIn: smartpizzamarketing.com/linkedIn Instagram: instagram.com/smartpizzamarketing/

Let's be honest, most contractors never seriously think about training issues until, unfortunately, something happens. Instead of thinking of this as safety training and a drain on your time and resources, think of it as equipment efficiency training and a way to make your company more profitable.That's right. If you really think about it, you're not training your employees how to be safe your training them how to properly use your equipment so that they can be efficient, productive and profitable. You know what else? Proper training also requires your employees to understand how to take care of your equipment (i.e. a reduction in equipment repair costs).You know what a great by-product of all of this equipment training is? Your employees are going to work safer.Hmmmmm! All of a sudden safety training sounds pretty exciting doesn't it? Jay Murray, CLP, is President of LS Training System. He is a Certified Horticulturist and former landscape contractor. LS Training System is an online training system with 35 videos covering most landscape maintenance, construction, and golf course equipment, plus MSDS, Personal Safety, and other HR training.For more information, visit www.landscapesafety.com.

Let's be honest, most contractors never seriously think about training issues until, unfortunately, something happens. Instead of thinking of this as safety training and a drain on your time and resources, think of it as equipment efficiency training and a way to make your company more profitable. That's right. If you really think about it, you're not training your employees how to be safe your training them how to properly use your equipment so that they can be efficient, productive and profitable. You know what else? Proper training also requires your employees to understand how to take care of your equipment (i.e. a reduction in equipment repair costs). You know what a great by-product of all of this equipment training is? Your employees are going to work safer. Hmmmmm! All of a sudden safety training sounds pretty exciting doesn't it? Jay Murray, CLP, is President of LS Training System. He is a Certified Horticulturist and former landscape contractor. LS Training System is an online training system with 35 videos covering most landscape maintenance, construction, and golf course equipment, plus MSDS, Personal Safety, and other HR training. For more information, visit www.landscapesafety.com.

Let's be honest, most contractors never seriously think about training issues until, unfortunately, something happens. Instead of thinking of this as safety training and a drain on your time and resources, think of it as equipment efficiency training and a way to make your company more profitable.That's right. If you really think about it, you're not training your employees how to be safe your training them how to properly use your equipment so that they can be efficient, productive and profitable. You know what else? Proper training also requires your employees to understand how to take care of your equipment (i.e. a reduction in equipment repair costs).You know what a great by-product of all of this equipment training is? Your employees are going to work safer.Hmmmmm! All of a sudden safety training sounds pretty exciting doesn't it? Jay Murray, CLP, is President of LS Training System. He is a Certified Horticulturist and former landscape contractor. LS Training System is an online training system with 35 videos covering most landscape maintenance, construction, and golf course equipment, plus MSDS, Personal Safety, and other HR training.For more information, visit www.landscapesafety.com.

Let's be honest, most contractors never seriously think about training issues until, unfortunately, something happens. Instead of thinking of this as safety training and a drain on your time and resources, think of it as equipment efficiency training and a way to make your company more profitable. That's right. If you really think about it, you're not training your employees how to be safe your training them how to properly use your equipment so that they can be efficient, productive and profitable. You know what else? Proper training also requires your employees to understand how to take care of your equipment (i.e. a reduction in equipment repair costs). You know what a great by-product of all of this equipment training is? Your employees are going to work safer. Hmmmmm! All of a sudden safety training sounds pretty exciting doesn't it? Jay Murray, CLP, is President of LS Training System. He is a Certified Horticulturist and former landscape contractor. LS Training System is an online training system with 35 videos covering most landscape maintenance, construction, and golf course equipment, plus MSDS, Personal Safety, and other HR training. For more information, visit www.landscapesafety.com.