The Full Desk Experience

Looking to break through to your next revenue milestone or sharpen your firm's competitive edge? This episode is a must-listen for executive search leaders, owners, and directors ready to thrive—not just survive—in 2025.Key takeaways:AI as a Game-Changer: Hear how integrating AI thoughtfully (while keeping humans in the driver's seat) is reshaping the entire talent pipeline—without sacrificing the personal touch that defines executive search.Value Propositions & Client Relationships: Discover why revisiting your firm's unique value, saying “no” to bad business, and delivering genuine consultative partnership is critical to growth and differentiation.Metrics that Matter: Learn how top firms rely on clear ratios and KPIs to predict sustainable growth and quickly course-correct, ensuring consistent, high-quality performance across the board.Resilience & Adaptability: Get insider perspectives on operational pivots, team optimization, and bringing new talent into the business—especially during turbulent markets.Questions to ponder: Can AI ever fully replicate the intuition of a seasoned recruiter? What risks (or rewards) come from walking away from legacy clients or underperforming business models?Tune in for actionable strategies, candid war stories, and fresh perspectives to help your firm stand out—and scale up. Listen now!_________________About the Panelists:Todd Dawson began his professional career in law enforcement for 7 years and then nearly 7 years in insurance investigation prior to becoming a recruiting in 1985. Todd ran a successful insurance desk for 20 years and purchased the MRI franchise in 2002 from the office founder. During Todd's career with MRI, he was recognized as an MRI Regional winner 7 times, MRI National Account Executive of the Decade for the 90's, MRI CSAM of the Year in 1998 and MRI Lifetime Achievement Award in 2017. Todd's office was recognized as a Top 10 Office of the Year at MRI each of the office's last 2 years as an MRI franchise office. Todd is currently the Legal Practice Leader for WBP.Jen Meyer brings over 28 years of expertise in the search and recruitment industry. Before becoming a part of Govig & Associates, she served as the president and co-founder of North Coast ExecuSearch, Inc. for more than 13 years. Throughout her career, she has collaborated with a diverse array of organizations across various industries and scales, with notable focus on VP/C-Suite roles for firms under private equity ownership. Her impact has even propelled certain entities to double in size and achieve a revenue of over $1 billion. Recognized for her unwavering dedication and philanthropic endeavors, Jennifer is particularly esteemed for her role in mentoring top talents, nurturing their growth, and cultivating long-lasting business relationships that yield mutual benefits. Her resolute commitment to her profession and the industry ensures exceptional outcomes for all involved.Brian Kirlik is a forward-thinking talent strategist who believes the entire hiring system is fundamentally broken—on both the candidate and employer sides. Throughout his career, Brian has observed that while candidates lament the lengthy and frustrating application process, companies simultaneously complain of a weak talent pipeline. He sees this disconnect as both sides talking past each other, perpetuating the very problems they hope to solve. Determined to break the cycle, Brian is reshaping the way organizations and individuals approach hiring. He's a strong advocate for the transformative power of AI, believing it holds the key to connecting talent with opportunity on demand and in real time. But for Brian, the real solution lies at the intersection of innovation and empathy: boldly implementing AI while keeping the human element firmly in the driver's seat. He is committed to finding that balance, confident that with the right approach, both companies and candidates will benefit—and the future of work will be brighter for all._________________Tools mentioned in this episode:ChatGPT – Directly mentioned by Jen Meyer as one of the AI tools they use internally.Perplexity – Also specifically mentioned by Jen Meyer as a tool they use for research and summarization.Crelate – Mentioned as the team's ATS (Applicant Tracking System), with specific reference to “Crelate Co-Pilot,” their AI assistant for recruiters.LinkedIn – Referenced multiple times as a social platform for business development, recruiting, posting, and networking.Claude – Briefly mentioned by Kortney Harmon as a favorite AI platform especially for generating content and handling projects._________________Follow Jen on LinkedIn: https://www.linkedin.com/in/jmeyergovig/Follow Brian on LinkedIn: https://www.linkedin.com/in/briankirlik/Follow Todd on LinkedIn: https://www.linkedin.com/in/dawsontodd/Want to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

Unlock the future of executive search operations with this episode of The Full Desk Experience. Dive into actionable strategies and decision points that will help you harness AI to drive your firm's growth and competitive advantage.Key highlights:Discover the six essential decisions for integrating AI in your recruiting workflow, from optimizing at the recruiter or firm level to choosing the right ownership model for your AI tools.Why focusing on mastering core AI platforms is far more valuable than chasing the endless parade of new “wrapper” apps.Practical frameworks for assessing where AI will deliver the highest ROI: from streamlining candidate presentations to enhancing your business development and back-office operations.Insightful guidance on conducting a strategic, firm-wide AI audit versus simply winging adoption as you go.The critical value of “influence over efficiency”—how AI can drive not only productivity but better outcomes in client and candidate management.Is now the time to standardize your firm's AI knowledge, or nurture entrepreneurial recruiters? Will specialized AI tools survive the coming market shakeout?Tune in to get clarity—and learn how to put these strategies to work in your own practice._________________Tools mentioned in this episode:AI Tools & Large Language ModelsChatGPT (by OpenAI)Gemini (by Google)Claude (by Anthropic)CopilotPerplexityDeepSeekRecruiting/Industry ToolsCrelate Copilot (Crelate's AI assistant for recruiting)Zoom (specifically for the AI Companion functionality)MetaviewZoomInfoApolloLinkedIn Recruiter_________________Follow Tricia on LinkedIn: https://www.linkedin.com/in/triciatamkin/Follow Jason on LinkedIn: https://www.linkedin.com/in/jasonthibeault/Learn more about Moore Essentials here: https://mooreessentials.com/Want to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

Unlock the secrets to scaling success in executive search with industry leader Mike Gionta, Founder of The RecruiterU. In this insightful conversation with Kortney Harmon, Mike shares his journey from the early challenges of owning a recruiting firm to building a thriving, self-sustaining business.Whether you're a solo executive search professional or leading a growing team, this episode delivers actionable strategies designed to elevate your practice. Gain a deeper understanding of how to manage the emotional ups and downs of recruiting, implement KPIs and metrics that drive growth, and keep your team motivated—without falling into the trap of micromanagement.Mike reveals the proven blueprint that allowed him to step back from daily operations while productivity continued to rise. Packed with practical advice and real-world wisdom, this is your go-to guide for transforming your recruiting business from the inside out._________________Follow Mike on LinkedIn: LinkedIn | Mike GiontaLearn more about the Exclusive Recruiting Production Summit hereCheck out The RecruiterU hereWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

This episode dives into the real challenges recruitment professionals face—like perfectionism—and why consistency and authenticity are key when it comes to content creation. Dandan shares her journey from young recruiter to founder of DG Recruit, offering powerful insights into using social media and content to elevate your executive search practice.Discover proven strategies for building a strong personal brand, creating impactful content, and navigating the modern recruitment landscape. Whether you're scaling your search firm or aiming to hit new revenue goals, you'll walk away with actionable takeaways and fresh inspiration.Tune in and learn from industry leaders as they share the tools and tactics redefining success in executive search.________________Follow Dandan on LinkedIn: LinkedIn | Dandan ZhuTo learn more about agency recruitment check out: https://www.agencyrecruitmentacademy.com/Want to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

Welcome to another insightful episode of The Full Desk Experience, where we dive deep into the talent industry with top leaders shaping the field. Kortney Harmon is joined by Jeff Kaye, a powerhouse in executive search with leadership roles at Kaye/Bassman, Next Level Exchange, and Sanford Rose Associates.This conversation unpacks the challenges and opportunities in recruiting, from technological advancements to niche specialization and strategies for profitable, sustainable growth. Whether you're a seasoned recruiter or new to the field, you'll gain valuable insights to refine your approach and elevate your success.Tune in as we explore the evolving world of executive search and what it takes to thrive!________________Follow Jeff on LinkedIn: LinkedIn | Jeff KayeCheck out the Next Level Exchange Website hereFor Starfish Partners Website hereFor Stanford Rose Associates click hereFor Dimensional Search click hereFor Recruiter University click hereWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

On this episode, we're diving deep into the ever-evolving legislative and regulatory landscape shaping the staffing and recruiting industry. Joining us is Toby Malara, Vice President of Government Relations at the American Staffing Association. With over two decades of experience in government affairs and legal counsel, Toby unpacks the latest legislative changes, regulatory shifts, and challenges facing staffing firms today. From DEI programs and immigration policies to independent contractor regulations, pay transparency laws, and business-to-business service taxes—there's a lot to cover.If you're in staffing or simply want to understand the policies shaping the industry, this conversation is a must-listen. Sit back, tune in as we break down the key trends influencing the future of staffing and recruiting.________________Follow Toby on LinkedIn: LinkedIn | Toby MalaraFor more information on the Staffing Law Conference click hereTo become a member of ASA click hereWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

Kortney Harmon sits down with Clark Wilcox, founder of The Digital Recruiter, to explore the transformative power of LinkedIn in modern sales marketing strategies—especially for recruiting businesses. Together, they dive into the benefits of LinkedIn as the top B2B platform, the evolution of digital recruiting, and how recruiters can leverage modern tools to build meaningful relationships and scale their agencies effectively. No matter where you are in your recruiting journey, this conversation is packed with actionable strategies to help you stay ahead in the ever-evolving talent industry. Clark offers valuable insights on leveraging LinkedIn, building meaningful connections, and creating a systemized digital approach that drives real results. Tune in to gain a comprehensive understanding from a true industry expert and discover actionable insights to drive your staffing strategy forward.________________Follow Clark on LinkedIn: LinkedIn | Clark WilcoxCheck out The Digital Recruiter Website hereListen to The Digital Recruiter Podcast hereWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this episode of The Full Desk Experience, Kortney Harmon is joined by Noah Yosif, Chief Economist and Head of Research at the American Staffing Association, for an in-depth discussion on the evolving staffing landscape.Together, they explore the latest talent market trends, the impact of AI on workforce dynamics, and the biggest challenges and opportunities facing staffing firms in a post-pandemic world.Noah shares key economic insights, comparing pre- and post-COVID labor markets and highlighting the sectors driving staffing demand in 2025. Whether you're looking to stay ahead of industry shifts or gain a competitive edge through data-driven strategies, this episode is packed with expert takeaways.Tune in to gain a comprehensive understanding from a true industry expert and discover actionable insights to drive your staffing strategy forward.________________Follow Noah on LinkedIn: LinkedIn | Noah YosifCheck out the American Staffing Association website hereWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

We delve into innovative talent acquisition strategies to help you stay ahead in the competitive world of recruitment. In this weeks episode, we'll explore the transformative shift in first impressions, the role of technology and AI in recruitment, and strategies to harness unconventional talent sources. Discover how to differentiate your approach, optimize your tools, and embrace new methodologies for successful talent acquisition. Don't miss out on our upcoming Executive Search Virtual Conference on March 20th, and be sure to follow along with this weeks episode for a wealth of resources, including ebooks and links to dynamic recruitment strategies. Let's dive beyond the search to unlock the future of hiring success.Ebooks Mentioned in this episode:4 Rs of Automation eBookMulti-Channel Touchpoint Strategy eBookSourcing Strategies eBookChatGPT eBookPodcast Mentioned:Workshop | Accelerating Success: Leveraging Automation to Scale Processes and Generate RevenueClick here to register for our next Virtual Executive and Direct Hire Search Conference on March 20th!________________Want to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

We're bringing you an unfiltered deep dive with Mark Whitby, a renowned recruitment coach and host of The Resilient Recruiter podcast. Mark has transformed countless recruitment businesses by helping them break through growth barriers with his expertise in industry transformation. In this episode, we dive deep into Mark's journey, from his beginnings in recruitment to becoming a top-tier coach. We'll explore essential tips for scaling your recruitment office, mastering business development, and leveraging technology for success. Get ready for an unfiltered conversation on scaling strategy and insights that will help you unlock your potential in the ever-evolving recruitment industry!_____________Follow Mark on LinkedIn: LinkedIn | Mark WhitbyListen to his podcast on SpotifyVisit his websiteCheckout the scorecard mentioned in this episodeWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experienceMark Whitby's Bio:Mark is the host of The Resilient Recruiter podcast and is one of the leading business coaches for the recruitment industry. Since 2001, his training has impacted over 10,000 recruiters in 34 countries and he's helped many to double or triple their billings in 6-12 months. He's also helped recruitment companies to scale, one of his clients grew from 15 people to 150 during the time Mark was involved with their business. He specializes in helping recruiting firm owners to escape the feast/famine roller coaster and create consistent, predictable results.

Recruiting may seem straightforward, but the reality is far more complex. In this discussion, we uncover the intricate relationships recruiters navigate, the strategic approach needed to identify client needs, and the key to driving team productivity. We'll also examine the risks of relying on overly simplistic recruiting technology, sharing a cautionary tale of a firm that learned this lesson the hard way. Our focus is on equipping your team with the right tools to master the delicate balance of relationships, timing, and expertise. Stay tuned as we provide insights, a power checklist for your recruiting tech stack, and strategies to elevate your firm's success. Don't forget to subscribe and join us for future episodes as we continue to help you grow and transform your talent-driven business.Breaking into Staffing checklist________________Want to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

On this episode, Kortney Harmon dives into the transformative journey of Aaron Opalewski, CEO and founder of Spark Companies. We explore how Aaron, with his dynamic entrepreneurial spirit, has redefined the business model of his staffing and recruiting company, achieving impressive growth while remaining committed to creating opportunities for others. We discuss the strategic shift to a centralized model, the art of maintaining client relationships in a digital age, and the relentless pursuit of excellence that defines Spark Companies. Whether you're facing challenges or riding the wave of success, this episode offers insights into navigating the evolving landscape of the talent industry. Tune in for a conversation filled with valuable lessons and forward-thinking strategies, as Aaron shares his unique approach to leadership and business innovation.________________Follow Aaron on LinkedIn: LinkedIn | Aaron OpalewskiWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this FDE+ Virtual Event episode, Kortney Harmon delves into the crucial themes for thriving in the staffing and recruiting industry in 2025. Kortney discusses the importance of streamlining technology, optimizing processes, and enhancing team dynamics. Discover strategic insights and actionable strategies to propel your business forward in the coming year. Whether you're revisiting or catching up, this episode offers invaluable lessons and future-proofing strategies to ensure your firm's success. Tune in, take notes, and prepare to thrive!Ebooks Mentioned in the Episode:RFI TemplateGreat Tech Purge Worksheet4 Rs of Automation eBookChatGPT eBookKey Account Development eBookMulti-Channel Touchpoint Strategy eBookMassive Guide to Executive SearchBreaking into Staffing checklistSocial Selling eBookDownload the Sourcing eBook here________________Want to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In today's special FDE+ Virtual Event episode, Kortney Harmon brings together four industry experts—Danny Cahill, JT Westendorf, Michele Massaro, and Chris Allaire—for a powerful panel discussion that covers essential topics for navigating the evolving landscape of recruiting and staffing.From leveraging new technologies and refining business strategies to understanding the pressing issue of talent shortages, this episode is packed with actionable takeaways and real-world advice to help you thrive in the coming year.Tune in as we explore how to blend tried-and-true techniques with innovative approaches to elevate your recruiting game. Whether you missed the live event or want to revisit the session's highlights, this episode has it all. Stay with us, and let's propel your success together!________________Follow Danny on LinkedIn: LinkedIn | Danny CahillFollow JT on LinkedIn: LinkedIn | JT WestendorfFollow Michele on LinkedIn: LinkedIn | Michele MassaroFollow Chris on LinkedIn: LinkedIn | Chris AllaireWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this episode from our FDE+ Virtual Event, Ron Dermady shares transformative insights on branding, marketing, and media for recruiters. We delve into how recruiters can move away from traditional sales techniques and embrace digital outreach to build lasting engagement with candidates and clients.Ron explores the power of showcasing your true self, finding your unique voice, and leveraging social media to establish yourself as a subject matter expert. He introduces practical strategies like the "media flywheel" and "10, 4, 2 strategy" to help recruiters create purposeful, value-driven content that resonates. Set your recruiting goals for 2025 on the right path with actionable tips on how to craft, share, and amplify your professional voice on LinkedIn and other platforms.Stay tuned as we unpack the key takeaways from this informative session and empower you with the tools to propel your recruiting success in the coming year. Let's dive in!________________Follow Ron on LinkedIn: LinkedIn | Ron DermadyWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this episode of FDE+ episode, we're joined by the legendary Greg Doersching, President of Next Level Coaching you won't want to miss!" As an award-winning recruiter, trainer, and consultant with nearly three decades of experience, Greg shares invaluable insights on effective decision-making in recruiting, the power of communication and transparency, and crafting compelling job narratives that resonate with candidates.We'll explore the critical role of detailed job descriptions, the influence of a candidate's social support network on their decision-making, and the evolving landscape of talent acquisition post-COVID. Furthermore, Greg reveals the psychological motivators driving career decisions and underscores the importance of providing comprehensive job details to captivate candidates. Join us as Greg discusses the three fundamental phases of recruitment, the significance of asking for help, and the necessity of aligning recruitment strategies with the expectations of modern candidates. Don't miss this episode packed with actionable strategies to elevate your recruiting game. Let's dive in!________________Follow Greg on LinkedIn: LinkedIn | Greg DoerschingWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In today's episode of FDE+, Donnie Gupton, co-founder Ora Marketing and developer of The Relevant Recruiter Method, shares invaluable insights on personal branding, using LinkedIn Sales Navigator for strategic targeting, and the benefits of a multi-channel approach. We discuss the importance of mastering LinkedIn before branching out, targeting the right decision-makers, and positioning yourself uniquely in the market. Moreover, Donnie highlights the significance of capturing and maintaining audience attention through educational and value-driven content, avoiding traditional outbound methods, and leveraging inbound marketing to generate warm leads.Tune in to learn how to humanize your brand, build trust, and engage your audience effectively—even in challenging times. If you're looking to boost your recruitment game and enhance your online presence, this episode is packed with all the tips and strategies you need. Let's get started!________________Follow Donnie on LinkedIn: LinkedIn | Donnie GuptonWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this FDE+ episode, Richard Rosner, The Staffing Shark, shares his unique approach to staffing and recruitment, underscoring the reciprocal nature of networking and the power of giving without expecting anything in return. We'll explore his innovative marketing strategies, including trend-jacking viral events and the critical role of AI in marketing by 2025. Richard also highlights the importance of authenticity, short-form video content, and effective use of social media platforms, from TikTok to Instagram, to boost engagement and outreach.Additionally, you'll hear Richard's insights on becoming an influencer, the significance of personal branding, and his vision for building hype and excitement in the same way major companies do. We'll touch on future-focused strategies, such as leveraging influencers and local celebrities, the impact of storytelling, and creating engaging, fun content that leaves a lasting impression.Get ready for an episode packed with valuable insights, practical tips, and innovative ideas to elevate your staffing strategies. Don't forget to subscribe, share, and review our podcast to stay updated with the latest in staffing and recruiting.Let's dive in!________________Follow Richard on LinkedIn: LinkedIn | Richard RosnerWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

On this episode FDE+ we've got something special for you as we dive an incredible conversation with Diane Prince, Founder of Recruiting Agency 360. From discussing profit calculations and the role of Employer of Record (EOR) in payroll and compliance to emphasizing the importance of recurring revenue and niche market fit, Diane covers it all. She opens up about her journey in the staffing industry, the significance of having a clear vision, and her business strategies that paved the way for her success.We'll also explore actionable business development tips, including effective and authentic cold outreach, the growing trend towards temporary workforce by 2030, and the unique advantages of temp staffing over direct hires.Get ready to learn, engage, and envision bigger goals for your business as Diane answers your burning questions and offers practical advice for achieving growth and scaling your staffing agency. This episode is packed with valuable insights and strategies that you won't want to miss.________________Follow Diane on LinkedIn: LinkedIn | Diane PrinceWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this insightful episode of FDE+, Kortney Harmon is joined by Kim Henderson, Managing Director at Cobalt Compass Solutions, to discuss critical strategies for maximizing client relationships and boosting your recruiting business. Kim emphasizes the importance of truly understanding client challenges before offering solutions, ensuring a tailored and effective approach. We dive into projects on hiring needs, explore opportunities in niche markets and the benefits of blending contract and direct hire placements. Kim stresses the necessity of identifying all decision-makers and understanding client pain points to differentiate effectively. We'll cover strategies for client penetration, mapping business processes, leveraging org charts, and the importance of continuous feedback. This episode also highlights the value of sharing industry insights and presents innovative ways to build stronger, more comprehensive relationships with your clients. Join us as we unpack actionable tips and expert advice to ensure your staffing services stand out and thrive in a competitive market.________________Follow Kim on LinkedIn: LinkedIn | Kim HendersonWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this episode of FDE+, we're diving into an exciting conversation with Benjamin Mena, the seasoned recruitment expert and managing partner at Select Source Solutions, who also hosts the Elite Recruiter podcast. In this episode, we'll explore the critical role of recruiters and the transformative power of AI in the recruitment industry.From leveraging OpenAI's ChatGPT to sophisticated tools like Clay and Ocean IO, Ben shares his insights on how AI advancements are reshaping how recruiters operate, without replacing the human touch that's vital for building strong relationships. We'll also delve into practical applications, from creating targeted outreach messages to enhancing candidate engagement and streamlining workflows.Get ready for actionable strategies, insider tips, and a glimpse into the future of recruiting. Don't forget to subscribe, share, and connect with our growing community as we learn and evolve together. Now, let's jump into the conversation!___________________Follow Benjamin on LinkedIn: LinkedIn | Benjamin MenaLink to AI Tools: Click HereWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this FDE+ episode, Tom Erb- President of Tallann Resources shares vital insights, from the importance of a winning mindset and how to stand out with effective messaging, to the power of persistence in reaching prospects. We'll explore his MVP acronym—Messaging, Volume, and Persistence—and break down essential sales mindsets like Performance, Value, Long Game, and Mastery. Tom also provides actionable tips on honing your sales skills, leveraging tools like AI assistants, and the critical role of performance management. Whether you're struggling with prospecting or looking to refine your value proposition, this episode has you covered. Stick around for a masterclass on building a robust personal and company brand, effective networking, and the ultimate goal of minimizing cold calls through strategic relationship-building. Plus, don't miss out on Tom's exclusive sales goal planning worksheet! So grab your headphones, settle in, and get ready for an enlightening journey to sales excellence!___________________Follow Tom on LinkedIn: LinkedIn | Tom ErbWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this special two-part episode we're diving back into an insightful conversation with the incredible Brianna Rooney, the successful entrepreneur known as the "millionaire recruiter.” We'll hear how Brianna integrates fundamental recruitment skills over relying solely on new tools, her practice of "offer buddies" to enhance the candidate experience, and the transformative effect of her charity calls in boosting referrals and networking.Kortney and Brianna also discuss the dynamics of training and role-playing, especially in a remote work environment, and the evolving behaviors of candidates engaging with recruiters. We'll unpack Brianna's advice for businesses on scaling effectively, her critique of the industry's false promises, and her vision for the future of recruiting, which leans more on human elements than technological tools.We'll delve into her candid take on the consequences of poor hiring decisions, the need for comprehensive leadership training, and her practical solutions for common recruitment challenges.So, let's get started! Whether you're a seasoned recruiter, an industry leader, or someone looking to understand the intricacies of talent acquisition, this episode is packed with actionable insights and inspiring stories you won't want to miss.To listen to part one of this conversation click here____________Follow Brianna on LinkedIn: LinkedIn | Brianna RooneyWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this episode Kortney Harmon sits down with Brianna Rooney-entrepreneur, executive coach, and public speaker, renowned for her success in tech recruiting and her robust insights into the industry. We'll explore the overwhelming nature of today's professional landscape and the importance of turning information into action. We discuss the pivotal role mindset plays in career success, the effective use of tools without over-reliance, and the nuanced perspective on KPIs. Brianna enlightens us with her principles on niche targeting in recruitment, the strategic use of technology, and the power of genuine personal branding. We also delve into the psychological impact of soft skills, and how they can transform professional interactions.Join us for part one of this engaging conversation, filled with practical advice, personal anecdotes, and a deep dive into the challenges and triumphs of the recruiting industry with Brianna Rooney. Stay tuned for insights that can elevate your recruiting game to the next level.____________Follow Brianna on LinkedIn: LinkedIn | Brianna RooneyWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this engaging conversation, Sarah Englade- founder and executive headhunter of Monarch Talent Solutions delves into her journey. She shares her unique approach to business—centered on solving problems with honesty and transparency, and steering clear of being pushy or overselling.Sarah's candid reflections on entrepreneurship highlight the importance of saying no to misaligned business opportunities, valuing long-term partnerships, and the power of face-to-face interactions in an increasingly digital world. You'll also hear her predictions on the industry's future, the role of technology, the concept of maintaining humanity in hiring, and tips for thriving amidst economic fluctuations.So, sit back and enjoy this inspiring episode of The Full Desk Experience, as we put the spotlight on Sarah Englade's journey and insights that'll surely enrich your understanding of the talent industry.______________Follow Sarah on LinkedIn: Sarah Englade | LinkedInCheck out Monarch Talent Solutions Website: hereFollow Sarah on IG: MonarchtalenthtxFollow Sarah on TikTok: MonarchtalenthtxFollow Sarah on YouTube: Monarch Talent Solutions - YouTubeWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this episode of The Full Desk Experience, Kortney Harmon, sits down with the Rich Rosen, a top-tier executive recruiter and founder of Cornerstone Search Associates. Rich dives deep into strategies for proactive recruitment, the challenges and importance of managing networks, and the critical role of efficiency in the hiring process. He emphasizes the need for engaging clients and candidates, even in a fluctuating market, and shares his insights on leveraging technology to stay ahead in the recruitment game. From cold calling techniques to maintaining long-term client relationships, Rich offers a treasure trove of actionable advice.Listen in as Rich and Kortney discuss the dynamic nature of the staffing industry, the power of quality over quantity, and the importance of authenticity in every interaction.Tune in for an episode that promises to leave you inspired and equipped with new strategies to tackle your recruitment challenges head-on.___________________Follow Rich Rosen on LinkedIn: https://www.linkedin.com/in/cstone1/To book a coaching session with Rich, click hereWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this “Best of FDE” episode, we're excited to revisit a Platinum MarCom Award-winning discussion! This is a crucial topic that's transforming the staffing and recruiting industry: The Great Tech Purge. We'll explore how revolutionizing your recruiting tools can make a significant impact on your operations. With insights from industry leaders and practical advice, we'll discuss why now is the perfect time for this tech overhaul. We'll cover key questions you should be asking, strategies for optimizing your tech stack, and how to prepare for the AI revolution—all in a bid to streamline your processes and enhance human connections. Plus, don't miss our downloadable worksheet to guide you through your own Great Tech Purge. Get ready to revolutionize your recruiting arsenal and take your business to new heights! Tune in and let's get started on this transformative journey.______________________Downloadable Worksheet: click hereWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this bonus episode we've got something special – an eye-opening conversation with Chris Allaire, founder and CEO of Averity, a leader in IT staffing and recruiting. During a chat with Chris, he dropped some jaw-dropping statistics about the current state of the IT industry, which I knew I had to share with you. From the challenges of an overflowing talent pool to the rise of AI in recruitment, this conversation is packed with actionable insights and expert advice that could change the way you navigate the staffing world. Sit back, tune in, and get ready for a real wake-up call that dives deep into the numbers and strategies shaping IT staffing today. This is an episode you won't want to miss!___________________Follow Chris Allaire on LinkedIn: https://www.linkedin.com/in/chrisallaire/Want to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this episode of the Full Desk Experience, Tricia Tamkin and Jason Thibeault from Moore eSSentials joins Kortney Harmon as we explore the critical "why" and "how" of prioritizing tasks to maximize profitability, particularly emphasizing recruitment pipelines and client relationships. You'll learn about essential tools like Crelate's reporting feature, and practical methods for managing information, whether through ATS, whiteboards, or spreadsheets. Highlighted are the importance of fee prioritization, flexible strategies, and balancing client payment histories and relationship dynamics.Join us for an engaging session as we uncover the secrets to prioritizing effectively for profit, enhancing your recruitment game, and ensuring a fulfilling work life with enjoyable clients. Plus, get special insights into their coaching program. This is an episode you won't want to miss!___________________Follow Tricia Tamkin on LinkedIn: https://www.linkedin.com/in/triciatamkin/Follow Jason Thibeault on LikedIn: https://www.linkedin.com/in/jasonthibeault/Check out Moore eSSentials website here: https://mooreessentials.com/Want to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this episode, Kortney Harmon is joined by Adrian Dominguez-CEO of ROLINC Staffing. We dive deep into how companies are adapting by building internal recruiting departments and implementing intentional marketing strategies to stay relevant. We'll explore why maintaining human connections amidst technological advances remains crucial and how practical networking and community involvement can drive business growth. Adrian also sheds light on the importance of balancing technology with personal engagement, the future of the staffing industry, and how European trends could shape U.S. regulatory landscapes. Tune in for an episode filled with actionable insights and forward-looking predictions to keep you ahead in the ever-changing staffing world.___________________Follow Adrian Dominguez on LinkedIn: https://www.linkedin.com/in/adriandomingueziii/Check out ROLINC Staffing hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

Kortney Harmon is joined by industry expert Chris Hesson to dive deep into the world of ATS (Applicant Tracking System) blunders and database management pitfalls.We'll tackle the top challenges organizations face today, from finding and managing data in their systems to setting up ATS platforms correctly and avoiding the allure of too many tools. We'll also explore the significance of automation and the importance of keeping processes simple. Whether you're a recruiter, a business owner, or an executive, there's valuable advice here to help you streamline your operations and boost your efficiency. So, let's get started and uncover how to turn your ATS and database headaches into smooth-running processes that support your growth.___________________Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this episode, Kortney Harmon and Amy Yackowski, founder of Painted Porch Strategies, dive deep into the critical differences between change management and change readiness, stressing the importance of strong foundational work before embarking on any major project. Amy shares her thoughts on the pitfalls of replicating existing processes during technological implementations and the chronic issue of burnout in the workplace, citing powerful statistics that highlight the necessity of fostering excitement and resilience among employees.We'll explore why early and continuous conversations about change are vital, the role of dedicated operational roles, especially in smaller firms, and actionable strategies for leaders to prepare their teams for inevitable disruptions. Amy emphasizes the need for strategic investment in employee development and cultivating a culture focused on innovation and adaptability.If you're ready to learn how to navigate change successfully and ensure your organization stands out in a competitive landscape, particularly in the staffing and recruiting industry, this episode is a must-listen. As the landscape of talent acquisition continues to evolve, understanding how to manage change effectively can not only enhance team performance but also improve client relationships and candidate experiences. ___________________Follow Amy Yackowski on LinkedIn: https://www.linkedin.com/in/ayackowski/Check out Painted Porch Strategies website at https://www.paintedporchstrategies.com/To book a "Change Curiosity/AMA" call click hereWatch Amy on YouTube: https://www.youtube.com/@onthepaintedporchFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

On this episode, Kortney Harmon is diving into innovative strategies for navigating the talent maze as we approach 2025. We'll tackle critical topics like crafting compelling job descriptions, diversifying your talent pools through omnichannel sourcing, and unlocking the hidden potential of your own database. Plus, we'll discuss the transformative power of AI in recruitment and the importance of maintaining genuine human connections in an increasingly automated world. Stay tuned to supercharge your sourcing efforts and get ahead of the talent crunch. This episode is packed with actionable insights you won't want to miss.___________________Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this episode Kortney Harmon is joined by Jeff Staats- Partner at Forest City Digital to take a deep dive into the bottlenecks and breakthroughs in marketing processes within the staffing and recruiting industry. Join us as Jeff identifies the critical stages in marketing approvals that hinder campaign launches and offers actionable strategies to mitigate these delays. We'll explore how to harness the power of automation and AI to revolutionize lead generation, personalize outreach, and maintain authentic client relationships amid rapid technological advancements.Jeff shares invaluable wisdom on aligning sales and marketing efforts, emphasizing the importance of measurable metrics over vanity statistics, and the necessity of consistent touch-points to convert prospects. Whether you're navigating the complexities of temporary staffing or executive search, Jeff's insights into creating effective sales funnels and leveraging video emails and mobile strategies are game-changers.___________________Follow Jeffrey Staats on LinkedIn: https://www.linkedin.com/in/jeffreystaats/Check out Forest City Digital's website at https://forestcitydigital.com/To download the Multi-Channel Touch Plan Strategy eBook referenced, please click here. Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this episode, we delve into the qualities essential for leadership success, such as courage, curiosity, adaptability, and the willingness to unlearn. Annette highlights the pitfalls many leaders face, from giving away influence to tolerating misalignment within their teams.We discuss common leadership mistakes and the impact of poor communication on a firm's success and reputation. Annette stresses the need for clear, consistent communication and tailored retention strategies while advocating for setting goals that go beyond financial metrics.Join us as we navigate  through the complex yet rewarding landscape of leadership, offering practical advice and heartfelt wisdom. Don't miss this episode that's packed with strategies for building successful teams and nurturing a thriving company culture. Resources Mentioned: Book: Flawless Consulting by Peter BlockCoaching for Leaders PodcastUnlocking Us Podcast- Brené BrownThis American Life Podcast- great for storytelling skillsThe Moth Podcast- great for storytelling skillsYour Brain at Work Podcast The Chris Voss ShowThe Sales Management. Simplified. Podcast with Mike WeinbergThe Anthony Iannarino Show______________________Follow Annette Wehrli on LinkedIn: www.linkedin.com/in/annettewehrli/Check out the Effectivity Consulting website: www.effectivity.consultingFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

This week, we're mixing things up! Join us as Katie, Sr. Content Marketing Manager at Crelate, shares her insights on the crucial role of brand marketing. We'll explore the emotional connections clients and candidates have with brands, emphasizing why 70% of decisions are emotionally driven, as highlighted by a Gallup poll. Katie shares practical strategies for creating a compelling brand voice and emphasizes the importance of consistent messaging across all touch-points to build loyalty and trust.We also discuss the significance of leveraging recruiting technology, the relevance of podcasting, and the power of engaging content, including the use of stats and listicles. Tune in to discover how investing in emotional branding can drive long-term success. Stick around till the end for valuable tips on measuring brand perception and constantly evolving your strategies to stay ahead in the competitive staffing landscape.______________________Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this special best-of series, we're diving into one of our most compelling discussions on the integration of AI in staffing and recruiting firms. We're revisiting a candid conversation with Aaron Elder, CEO at Crelate. We dive deep into the concerns and opportunities AI presents in the recruiting industry, discussing everything from the potential over-reliance on automated systems to the nuanced roles AI can play in enhancing rather than replacing human effort.Aaron offers invaluable insights into how AI can be a game-changer and where its limits lie, touching on practical steps and pitfalls to avoid. Whether you're an AI enthusiast or a cautious skeptic, this episode promises to deliver actionable advice and thought-provoking perspectives. Tune in as we explore how AI can help your firm stay cutting-edge without losing the human touch. Join us on this enlightening journey through the world of AI in recruiting. Let's dive in.______________________Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this episode, we're privileged to have Tom Kosnik, president of the Visus Group, on this weeks Industry Spotlight. In this episode, he delves into the intricate world of compensation plans, sharing best practices for creating detailed, effective, and motivating compensation packages.We'll explore why a well-crafted compensation plan is crucial, not just for attracting top talent but for ensuring a company's professionalism and long-term success. Tom also highlights the importance of earmarking 20-25% of gross profit for employee compensation and warns against pitfalls like overallocation, which can decimate a company's net income.We'll dig into real-world examples, discuss the importance of annual evaluations, and unpack the strategic levers that make a compensation plan both motivating and sustainable. Whether you're a CEO of a staffing or recruiting firm, operations manager, or recruiter, this episode is packed with valuable advice to help you navigate and optimize your compensation strategies. Tune in for all this and more on this episode of The Full Desk Experience!______________________Follow Tom Kosnik on LinkedIn: https://www.linkedin.com/in/tkosnik/Check out the Visus Group Website: https://www.visusgroup.com/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience______________________Tom Kosnik, founder and president of the Visus Group is one of the staffing industry's leading experts in organizational design, profitability improvement and work culture transformation. With a commitment to empowering staffing firms with the knowledge and tools to help business owners increase the value of their enterprise asset by helping them grow their business. Tom has coached and consulted hundreds of staffing executives throughout North America using his empirical based “Organizational Development Business Model” (ODBM). Most notably, Tom is the founder of the Presidents RoundTable, a nationwide leadership forum program strategically aimed at helping staffing professionals collaborate and solve industry challenges. With over 25 years of consulting experience in the staffing industry, Tom's diverse array of services have helped numerous staffing firms across the country improve their operations and bottom lines. As a RoundTable facilitator, Tom leads real world business problem-solving sessions in which he advises top executives on a variety of matters, including how to make winning business decisions; achieve profitability benchmarking; and reach peak performance through best practices. To date, he has conducted over thousands of RoundTable forums for all types of staffing professionals, including presidents and CEO's, CFO's, CRO's, and CMO's. Throughout the course of his career, Tom has been a frequent speaker for many world-renowned industry organizations and corporate groups, including the American Staffing Association (Staffing World); National Independent Staffing Association (NISA); Illinois Staffing Association (ISSA); California Staffing Professionals (CSP); Missouri and Kansas Search and Staffing Association (MKSSA); and Massachusetts Staffing Association (MSA). He has presented on a variety of topics, including leadership development; strategic planning for small and large staffing firms; compensation planning; best management techniques; and mergers and acquisitions, among countless other topics. Tom's research and expertise has been published in dozens of national industry publications, including Staffing Industry Review; International Human Resource Management Journal; and Chicago Law Journal, just to name a few. Tom holds an M.A. from Bowling Green State University in Organizational Development and a B.A. in Psychology from Seattle University. In addition, he is certified with the Center for Creative Leadership and a leading sales enhancement organization, MH Group. 

In this weeks episode, we're diving into a crucial topic that's been bubbling up across the staffing and recruiting industry: The Great Tech Purge. Now, this isn't about tidying up your digital workspace; it's about revolutionizing how you approach technology in recruiting. As AI and other cutting-edge technologies dominate the headlines, smart leaders are realizing that before they can effectively harness these innovations, they need to embark on their own tech purge.We'll be discussing five compelling reasons why now is the perfect time to initiate your own Great Tech Purge, and how this process can not only prepare you for future innovations like AI but also immediately improve your team's efficiency and effectiveness.So, get ready to learn how to optimize your tech stack, enhance your team's performance, and focus on what really matters: building meaningful relationships and making impactful placements.______________________For the link to the downloadable worksheet: https://join.crelate.com/staffing-and-recruiting-technology-evaluation-worksheetFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In today's episode, Kortney Harmon sits down with Mike Thomson, partner at Spark Recruiting, to delve into the future of hiring and the role of AI in the recruitment industry. Mike shares his extensive journey into recruiting and the innovative approaches his agency is taking to humanize the hiring process. We'll explore how Spark Recruiting leverages video applications to create meaningful connections between candidates and clients, reducing the time-to-hire and improving submission-to-placement ratios. Mike also discusses the balance between leveraging technology and maintaining authentic human engagement, emphasizing the importance of building trust and returning to the basics that led to initial business success. Stay tuned for an enlightening discussion on navigating the ever-changing employment landscape and cultivating lasting relationships in the face of increasing competition.______________________Follow Mike Thomson on LinkedIn: https://www.linkedin.com/in/mikethomsonrecruiter/For more information on his myInterview software click hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this special "Best of" episode, we are diving deep into the transformative potential of AI in the staffing and recruiting industry. Hosted by Kortney Harmon, with guests including Brad Bialy, Tom Erb and Benjamin Mena, we bring you enlightening conversations revealing how AI tools are reshaping workflows and strategies.Learn how AI is being leveraged for candidate marketing, sales automation, sourcing, and screening. We explore the iterative nature of AI improvements, the risks of over-reliance, and the future waves of AI integration that promise to enhance efficiency and productivity. Tune in for actionable advice, fresh perspectives, and the latest trends that will keep you ahead in the competitive talent industry. ______________________Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In today's episode we're diving into one of the most critical aspects of talent acquisition and sales strategy: building a strong touch plan. We will explore the nuances of recruiting and engaging active and passive talent by focusing on their growth and addressing their pain points.We'll also delve into the art of standing out in a competitive market through personalized touches, such as LinkedIn voicemail and video messages, and the importance of building your brand.Kortney shares her comprehensive 16-step touch plan strategy, guiding us on how to effectively use emails, phone calls, and even snail mail to connect with prospects who might not be active on social media. As well as highlight the power of metrics, the significance of consistent social selling, and how tools like ATS can streamline the client acquisition process. This episode is packed with actionable insights ensuring that you walk away with strategies to revolutionize your approach. So, whether you're refining your current touch plan or building one from scratch, this episode is a treasure trove of knowledge you won't want to miss.______________________Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this weeks episode, Kortney Harmon joins Brad Bialy on Take The Stage where they dive deep into the evolving landscape of the staffing and recruiting industry. This episode puts the spotlight on the immense value of account expansion and nurturing existing client relationships. Discover why focusing on your current clients can drive up to 80% of your future revenue and learn cost-effective strategies for cultivating long-term partnerships.The discussion also touches on the strategic use of automation and AI, stressing the need for a well-defined process before implementation. Kortney and Brad also explore the shift from a transactional mindset to a more relationship-driven approach, providing actionable advice for building and maintaining strong client connections.Stay tuned for rapid-fire insights, including book recommendations and advice for newcomers in the industry. Whether you're a seasoned professional or just starting out, this episode is packed with valuable takeaways to help you grow and improve in the staffing and recruiting world._______________________Follow Brad Bialy on LinkedIn: https://www.linkedin.com/in/bradbialy/Listen to Take The Stage: https://open.spotify.com/show/71h0vuVpsNjW1ngpuIUz1kFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

This week Kortney Harmon, is diving into the "Best of FDE" series with an impactful conversation featuring Michele Massaro, the Chief Operating Officer at Abacus Corporation. In this episode, we explore a wide range of topics including creative scheduling solutions to engage an underutilized workforce, the distinction between survival and scaling mindsets in business, and the critical factors for growing a staffing company. Michele shares her expertise on staying relevant to customers, retaining core talent, and the significance of technological transformation.We'll also touch on the importance of maintaining personal relationships with clients, the evolving landscape of talent acquisition, and the unique challenges posed by the current labor market. Whether it's adapting to changing state legislation, managing overhead costs, or leveraging direct hire initiatives, this episode is packed with actionable strategies to help your staffing business thrive._______________________Follow Michele Massaro on LinkedIn: https://www.linkedin.com/in/michele-massaro-51ba686/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this episode, Kortney Harmon, joins Donnie Gupton on The Relevant Recruiter Show where we'll delve into the dynamic world of recruitment, exploring the myriad tools and platforms that recruiters from job boards and LinkedIn to virtual interview platforms and social media. We'll tackle the critical issue of visibility in recruiters' activities and how it correlates with productivity, commission, and the ability to scale your organization.Join us as we discuss the transformative power of technology integration, particularly the importance of syncing your phone systems with your ATS for streamlined operations. We'll explore the impact of AI on the recruiting industry, the balance between technology and human interaction, and the multi-channel outreach approach crucial for warming up prospects. Whether you're grappling with process improvements or looking for ways to leverage data-driven decision-making, this episode is packed with actionable insights._______________________Follow Donnie Gumption on LinkedIn: https://www.linkedin.com/in/donnie-gupton/Listen to The Relevant Recruiter Show: https://open.spotify.com/show/0pCksvchbNe8tnPCeurK5cFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this weeks episode, Kortney Harmon and Curtis Hite - CEO at Improving journey take a deep dive in the industry, explore how Improving has scaled its operations, and discuss the company's approach to maintaining a cohesive culture across its numerous offices in the U.S., Canada, and Mexico.In this insightful conversation, Curtis shares his perspective on navigating economic uncertainties, the impact of artificial intelligence on the tech industry, and best practices for maintaining a strong workforce. Whether you're a staffing and recruiting leader or someone interested in the future of software consulting, this episode is packed with valuable insights that you won't want to miss. So, join us as we uncover strategies for success and growth with Curtis Hite on this episode of The Full Desk Experience!_______________________Follow Curtis Hite on LinkedIn: https://www.linkedin.com/in/curtis-hite-a7b228/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

Kortney Harmon joins Dave Turano on Cut Through the Noise to delve into the importance of quality over quantity in engagement, both in staffing and sports. They discuss the pitfalls of over-relying on technology, the critical need for effective communication and leadership, and why pushing employees towards roles they're not trained for can lead to high turnover and dissatisfaction.Tune in as they explore the fragility of companies reliant on a few key clients, the necessity of providing consistent and meaningful value, and the significance of adopting a relationship-based approach over transactional interactions. Join us as Kortney and Dave dissect the industry's challenges, share personal stories, and highlight the power of engagement and leadership in driving success. Don't miss out on this insightful episode packed with valuable advice and real-world experiences!_______________________Follow Dave Turano on LinkedIn: https://www.linkedin.com/in/davidturano09/Listen to Cut Through the Noise: https://open.spotify.com/show/5KrU7tS8QMSpgYiMAtxByVFollow Cut Through the Noise on Instagram: https://www.instagram.com/cttnpodcast/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this episode, we embark on an insightful discussion with Gary Benedik, the Chief Revenue Officer at Avenica. We'll delve into the significance of upskilling and reskilling in the job market, explore Avenica's innovative approach to talent development, and discuss the critical balance between leveraging AI and maintaining the human element in recruitment.From navigating the challenges of a post-COVID world to building strong, long-lasting relationships with candidates, this episode is packed with valuable insights, and trends shaping the future of talent acquisition. Tune in to learn how Avenica is adapting to market demands and adding unparalleled value to their clients._______________________Follow Gary Benedik on LinkedIn: https://www.linkedin.com/in/garybenedik/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

Welcome to "The Full Desk Experience" podcast! In this episode, host Kortney Harmon engages with special guest Alex Chausovsky, an esteemed economist and market researcher, delving into the intricacies of sales and marketing strategies crucial for business growth. The discussion navigates through a landscape of economic trends, workforce dynamics, and the looming influence of emerging technologies like AI and robotics. With actionable insights and practical advice tailored for the staffing and recruiting industry in 2024 and 2025, this episode offers a deep dive into talent retention strategies, industry disruptions, and the evolving power dynamic between organizations and employees. Join us as we unravel real-world wisdom to equip you with the tools needed to scale thriving teams and tackle the challenges of tomorrow.More about Alex:Alex Chausovsky is the Director of Analytics and Consulting for the Bundy Group. He is a highly experienced market researcher and analyst with more than two decades of expertise across subjects including economics, manufacturing, automation, advanced technology trends, and business cycle analysis. He has consulted and advised companies throughout the US and Canada, Europe, South America, and Asia. In his investment banking advisory role, Alex is a trusted source of information for owners and executives of privately held firms who are seeking a business sale, acquisition, or financing.Alex has delivered over a thousand presentations, webinars, and workshops to small businesses, trade associations, and Fortune 500 companies across a spectrum of industries, and is the go-to source of industry data and insights for business owners and leaders. Alex's analysis has been featured in the Wall Street Journal, on the BBC, and on NPR, and he is a Top Voice on LinkedIn._______________________Follow Alex Chausovsky on LinkedIn: https://www.linkedin.com/in/alexchausovsky/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Subscribe to our newsletter:  https://www.crelate.com/blog/full-desk-experience

On this episode, host Kortney Harmon and guest Jay Brunetti dive deep into the intricacies of the staffing industry with a specific focus on the power of a niche market. Jay Brunetti, founder of Hire Alliance—a consultancy serving staffing companies, talent acquisition departments, and HR teams—shares invaluable insights from his extensive experience in the industry.In this episode, we'll explore the importance of staying disciplined within your niche to maximize success and the pitfalls of trying to be a jack of all trades. Jay also provides strategic advice for geographically expanding your client base.We'll discuss why chasing the next "hot" industry might not be as beneficial as focusing on your core strengths and existing clients, and emphasize the significance of meaningful conversations and the value of verbal communication in building strong relationships. Jay also highlights the alarming trend of over-reliance on AI and automation, urging staffing firms to bring back the human touch that adds genuine value to candidates and clients alike.Get ready for actionable strategies and thought-provoking discussions on empowering your team, effective leadership, and the future of the recruiting process. Tune in for a wealth of knowledge that could transform how your firm operates in today's competitive landscape._______________________  Follow Jay Brunetti on LinkedIn: https://www.linkedin.com/in/jay-brunetti-a19b06/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Subscribe to our newsletter: https://www.crelate.com/full-desk-experience

Welcome to this episode of The Full Desk Experience Express, where y, host Kortney Harmon, joined by industry expert Chris Hesson, dives deep into the challenges and strategies of business development within staffing firms.Chris offers sage advice on balancing business development strategies and structure with flexibility. He emphasizes the importance of aligning business processes with revenue generation and advises on how regular revisiting and adjustment of these processes can foster both team and business growth.Stay tuned for an enriching session that promises not only to answer pressing leadership questions but also to equip you with practical approaches to enhance your firm's performance amidst evolving market dynamics._______________________Follow Chris Hesson on LinkedIn: https://www.linkedin.com/in/christopherhesson/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/full-desk-experience