Podcasts about crucial conversations

Make The Someday/Maybe List Great Again

Episode #1193 When does taking care of yourself become abandoning your partner, and when does constantly taking care of everyone else become self-sacrifice? In this episode of The TPM Show, Doug Holt and Christopher Hansen tackle a question many husbands and fathers struggle with: how do you make time for yourself without leaving your wife feeling like she's carrying the family alone? Doug explains how two unhealthy patterns can develop. On one side, a man works hard, provides for his family, and quietly expects something in return. Without ever discussing those expectations with his wife, resentment builds when his needs aren't met. On the other side, a man becomes the martyr. He handles everything, puts himself last, and keeps pushing until he eventually burns out. Neither creates the partnership he actually wants. Doug and Chris discuss covert contracts, communication, burnout, and why healthy self-care isn't about checking out from your responsibilities. It's about communicating with your wife, understanding how your choices affect the family, and creating agreements that allow both partners to get what they need. Chris also shares his own tendency to carry too much until his wife reminds him to slow down and do something that fills him back up. That leads to a practical discussion about scheduling self-care, rediscovering activities you genuinely enjoy, and surrounding yourself with men who will hold you accountable. Timestamp Chapters 00:00 Self-care, sacrifice, and partnership 02:03 When does self-care become abandonment? 02:24 Covert contracts and unspoken expectations 06:27 Why constantly putting yourself last creates resentment 08:54 Communication before taking time for yourself 10:00 How checking out affects your wife and marriage 12:14 When you're the man carrying too much 12:48 Scales Free Training 13:50 Recognizing burnout before you crash 14:17 Creating systems that protect your energy 15:33 Why self-care needs to go on the calendar 18:53 Rediscovering what actually fills your cup 22:04 Creating self-care agreements with your wife 24:40 Why men need accountability from other men 26:43 Asking your wife if she feels abandoned If you've lost some of the love, respect, admiration, or intimacy in your marriage, the Scales Free Training walks through how you got there and a step-by-step methodology for rebuilding it: Prefer to watch instead of listen? Watch the full episode on YouTube: https://youtu.be/nZTEy4hImOU The Powerful Man helps businessmen become stronger husbands, fathers, and leaders through practical coaching, brotherhood, and tools for stronger marriages and personal growth.

Two episodes back from sabbatical, Julie catches herself feeling the old pull toward performance, the pressure to hit every beat "correctly," and decides to name it out loud instead of hiding it. That honesty becomes the doorway into this episode's real subject: a full walkthrough of the Identity-Level Recalibration pathway, the five stages that carry you from awareness to renewed momentum, told through Julie's own real-time experience and a poem her daughter brought home from school.What's really behind the question "what's next?"For a lot of high-capacity humans, "what's next?" isn't really about the future, it's a sign you've quietly crossed a finish line and gotten bored. Julie hears this question constantly from the high achievers she works with, and she's come to see it less as ambition and more as antsiness: an old high-performance pattern asking to stay in motion, even before you know where you're headed.If I'm not challenging myself, what happens to the energy I bring to life?Nothing happens to it. It's still yours, it's just been tied to proving and performing for so long that you haven't felt what it's like to spend it on anything else. Julie names this as one of the questions she hears most often from clients, and points to what's underneath it: a belief that your value depends on always directing your energy toward the next challenge, which is exactly the kind of belief that recognition brings into view so it can be released.What are the five stages of the Identity-Level Recalibration pathway?Identity-Level Recalibration moves in five stages that feed into each other in a circle, not a straight line: Recognition, Release, Reclamation, Reinforcement, and Renewed Momentum.Recognition is awareness, plain and simple. Julie calls it 80% of the whole process, because you cannot heal what you cannot see. You'll know it's happening when small things start bothering you more than they should, or when you catch yourself asking, "What's wrong with me?"Release is the understanding that what you've been carrying longer than necessary can be set down, with honor, not shame. Letting go of a role isn't abandonment, it's alignment. Julie walks through her own release of the belief that it isn't safe to rest, rooted in childhood programming she's only fully recognized in the past couple of years.Reclamation is when clarity returns, not as something new, but as recognition of what was always true. It isn't a glow up or becoming somebody. It's stopping the performance of somebody you already stopped being. Julie reads Paul Laurence Dunbar's poem "We Wear the Mask" here, brought home from her daughter's English class, as a picture of the mask reclamation lets you finally set down.Reinforcement is staying in the middle long enough for the work to hold, especially hard for high performers who love new beginnings and struggle with the "baking" phase in between. Julie's anchor question for the middle: "What's on the other side?" She also connects this stage to the emotional cycle of change from Crucial Conversations, informed optimism, the trough of despair, and the choice to keep going until you reach informed optimism on the other side.Renewed Momentum is what's waiting on the other side of that middle: a drive that no longer needs an audience, doesn't need to perform to prove worth, and doesn't require earning belonging or status.Inside this episodeWhy Julie is breaking her own "rules" for how a podcast episode is supposed to open, and what she calls The House of RealThe difference between having information (which you can get from Claude, ChatGPT, or Gemini) and having human connection, which is why you're hereHow childhood programming around productivity shows up as "the butt sensor," the inability to sit down and relaxWhy reinforcement is the hardest stage for people who thrive on the excitement of starting something newWhat kept Julie committed through 366 consecutive days of the daily podcastA first look at which Season 5 topics listeners are voting for, with faith and spirituality surprising Julie by rising to the topAn invitation into the Recalibration Collective, Julie's new community for ongoing support and connectionVote on Season 5 topicsSeason 5 is being shaped by you. Early votes are already showing strong interest in faith and spirituality, life transitions, AI and career, and ADHD, and there's still time to weigh in before October 31st.Cast your vote for season 5 topics HEREJoin The Recalibration CollectiveThe Recalibration Collective is a private community built for people who want more than a podcast, without the full commitment of the cohort or 1:1 coaching. It's intentionally small. Inside, you'll find regular pop-up coaching sessions and two monthly trainings, one applying Identity-Level Recalibration to your professional life, one to your relational life, because both parts of your life deserve to be built with intention.Learn more and join HERERemember, this is a daily journey, and you're exactly where you need to be today.Explore Identity-Level Recalibration→ Schedule a conversation with Julie to see if The Recalibration is a fit for you→ Learn about The Recalibration Cohort→ Join the next Friday Recalibration Live experience → Take your listening deeper! Subscribe to The Weekly Recalibration Companion to receive reflections and extensions to each week's podcast episodes.→ Follow Julie Holly on LinkedIn for more recalibration insights→ Download the Misalignment Audit→ Subscribe to the weekly newsletter→ Books to read  (Tidy categories on Amazon- I've read/listened to each recommended title.)→  One link to all things...

How have we not done an episode on the Waiting For list before now!? It's time to get back to basics with the Waiting For list. Listen along to get Morten and Lars' takes on this, including: - Why you need a WF list - Different ways to use and structure your WF list - How to handle items that get stuck on a WF list ..and much more! We hope that our responses help you on your GTD journey. If you have a question for us - perhaps to be picked up in a future listener questions episode - be sure to send it to us to podcast@vitallearning.dk. And thank you to Ollie for the nice reflection and kind words! And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

Local hip-hop artist and community leader Cee Brown returned Friday for a Crucial Conversation. His new project is titled "See You On The Other Side", an EP which will be released digitally on Sept 21st.

Welcome to our Agile Tales as we continue our conversations with Rich Sheridan, founder, CEO, and chief storyteller at Menlo Innovations.Aside from founding and leading Menlo Innovations, Rich is also the author of the best-selling books Joy Inc. and Chief Joy Officer, which argue that joy is essential to productivity and profitability in the workplace. Rich recounts his journey from early programming success and a rapid rise to VP to feeling despondent amid chaotic, late, over-budget software delivery, which sparked a search for better ways to organize people. The episode of Agile Tales continues a long-running conversation with Rich Sheridan. Rich discusses how Menlo's pairing practices can include neurodivergent team members, noting they've employed people on the spectrum and that social skills develop through practice rather than isolation; he argues many “cantankerous” behaviors are created by silent, cubicle-based environments and should be addressed with structures for respectful conflict, drawing on Crucial Conversations and a kindergarten “solution circle” model, while still expecting basic human decency. He explains executive influence through visible signals, humility, and accepting feedback, then describes fostering autonomy via “run the experiment,” minimizing meetings, and using shorthand cultural phrases like “black butterflies” to challenge assumptions and reduce fear-driven resistance.00:00 Welcome to Our Agile Tales01:40 Neurodivergence and Pairing04:45 Isolation Creates Friction08:20 Solution Circle Skills11:49 Respect and System Design16:52 Leading by Signals21:32 Run the Experiment27:27 Black Butterflies Story29:49 Closing and Next EpisodeAbout Rich SheridanRich Sheridan is the CEO and Chief Storyteller at Menlo Innovations and the best-selling author of Joy Inc. and Chief Joy Officer. He has spent years traveling across four continents and nearly 20 countries, helping organizations rethink not just how they work but also what it feels like to be part of them. His core message is simple: joy isn't optional—it's essential to productivity, profitability, and real team energy.Rich's ideas have been featured in Forbes, Inc., NPR, and Harvard Business Review. What sets him apart is that he's been living these principles for over 20 years at Menlo, the company he co-founded in Ann Arbor, Michigan—now known worldwide for its uniquely joyful culture.Follow Rich Sheridan at: https://www.linkedin.com/in/menloprezYou can check out Menlo Innovations' tours and workshops at: https://menloinnovations.com/tours-and-workshopsMusic: https://www.purple-planet.comVisit us at https://www.ouragiletales.com/about

In this episode we're celebrating the 25 year anniversary of GTD

Leader Gathering: Crucial Conversations Jenilyn Swett

Don't miss the Travel Business Intensive, happening August 24-26! Learn more and grab your ticket here → RESERVE MY SPOT!Saying yes might feel like good business, but the wrong yes can cost you more than you realize. In this Hot Take, Robin and Jennifer break down why travel advisors need to get more comfortable saying no; to misaligned clients, FAMs, meetings, expenses, and opportunities that look exciting but don't actually support where you're trying to go. They share how to gut-check opportunities against your bigger vision, protect your time and client experience, and recognize when a “great opportunity” might be pulling you off track. Plus, they share how they use AI and the Crucial Conversations framework to make clearer decisions and communicate a no without over-explaining or burning the relationship.FOLLOW ALONG ON INSTAGRAM @TiqueHQ

How are you doing with these 5 GTD habits? Listen along to get Morten and Lars' takes on Morten's 5 tips after 20 years of GTD, including: - What to watch for when you capture EVERYTHING - How Morten and Lars use their Waiting For lists slightly differently - When and where to make use of checklists ..and much more! We hope that our responses help you on your GTD journey. If you have a question for us - perhaps to be picked up in a future listener questions episode - be sure to send it to us to podcast@vitallearning.dk And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

This episode previews two keynote presentations at the 2026 CLEAR Annual Educational Conference. Host Line Dempsey first speaks with keynote speaker Jay Chaudhary about his concept of "regulatory abundance"—the idea that effective regulation requires continually balancing public protection with access, innovation, affordability, and opportunity. Drawing on his experience in legal aid and behavioral health leadership, Chaudhary discusses the importance of recognizing the trade-offs inherent in every regulatory decision, considering both visible and invisible harms, and designing regulatory systems that are practical while maintaining meaningful safeguards. The episode then features plenary speaker Jillian Morenz, who explores how leaders can navigate high-stakes conversations more effectively. She explains why people often default to silence or confrontation under pressure, shares common communication pitfalls, and emphasizes the role of psychological safety and practical communication skills in building stronger teams and higher-performing organizations. Together, the conversations offer listeners a preview of two conference sessions focused on rethinking regulation and strengthening leadership through better communication. Transcript

In this episode of The Builder's Bookshelf, we break down Crucial Conversations and translate its lessons into construction, where the toughest project issues often come down to whether leaders can tell the truth without destroying trust. You'll learn how to handle high-stakes conversations about safety, schedule, performance, and money with more clarity, courage, and respect.Enjoy the Episode and #BeNEXT

Guest Speaker Scott Owen - Nehemiah 1:1-2:8

Someone else's attitude can affect you before you even realize it. In this episode, Pastor Mark Q shares how to recognize when you are carrying someone else's emotions, stay connected without matching their intensity, and know when a bad moment has become a pattern that needs to be addressed. In this episode: Recognizing when someone else's attitude is changing yours Staying calm without becoming cold or disconnected Caring about what someone feels without carrying it Knowing when an attitude needs to be addressed You may not control the attitude someone brings into the room, but you get to decide what you bring back. Recommended Resources Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler Practical tools for staying calm, communicating clearly and handling difficult conversations when emotions are high. Switch by Chip Heath and Dan Heath A helpful look at why change is difficult and how to help people move forward when emotions, habits and resistance get in the way.

What happens when someone you love no longer shares your faith?For many families, those conversations quickly become emotional, painful, and sometimes relationship-changing. But they don't have to.In this episode, Shiree sits down with Joseph Grenny, New York Times bestselling author of Crucial Conversations, to discuss what actually happens when families talk about faith differences—and why even the most devoted family members often have the hardest time getting these conversations right.Joseph shares practical tools for staying emotionally grounded, recognizing the stories we tell ourselves, and responding in ways that strengthen relationships instead of damaging them.Whether you're navigating a loved one's faith transition, family conflict, or any emotionally charged conversation, this episode offers hope and practical skills you can begin using today.Connect with Shiree at imlivinginjoy@gmail.comJoin the⁠ "Just Love Them" Facebook group⁠

It's a common trajectory: Dental schools create great dentists, but they don't create good business owners. Kiera shares three critical (but attainable!) tips for creating a profitable, scalable, and enjoyable practice, so doctors can continue doing the work they love. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent- Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera. And today I'm excited to chat with practice owners, office managers, and to kind of just talk about like what every practice owner should know. But I think a lot of us learn that too late. Myself included, I feel like business owners, I feel like we are great at our craft, but at business we learn it a little too late. And so I think that like I looked at all of our students at Midwestern and they learned how to be great dentists, but they didn't.   learn how to become great business owners. And we hear this all the time. I'm not saying anything new. I just think that a lot of practices hit ceilings because it's not their clinical skills. It's the business outgrows their knowledge. It's like, hey, take me to the moon. You're like, I've never been to the moon. And so I think just being able to help practice owners today realize in office managers, like leadership systems and financial decisions really are like the core. That's why we call it the yes success model. So you, that's the leadership,   systems and earnings. Like that's really what makes up a successful practice. But I feel like that feels so easy. But I want to just walk through like what are three things that every business owner needs to know to have a profitable, scalable and enjoyable practice. You guys the Dental A Team like we work with hundreds of practices across the nation from startup practices to multi-million dollar offices. And what I realize is the challenges are all the same. Like it's fundamentally stays the same. It just gets bigger or smaller based on the size of practice that you're in. And so   I think so many people know how to work really hard. I think so many people outproduce their problems. I think so many people they just it I hear all the time when people are calling to work with us, like Kiera, I just don't know what I don't know. And so today I just want to go through like, let's just talk about three things that I feel like every single business owner needs to know and some tactical ways that you can implement this. So hopefully it takes you from being stuck to unstuck. If you've heard this in the past, maybe you're hearing it at a different time. I know for me these are three fundamentals that I go back to no matter what phase of the business I'm in.   No matter what size of practice I'm in, none of that. So number one is going to be your leadership is like completely the like growth of your business. And your business will never outgrow your leadership. And so your business is a reflection of you as the leader. I remember reading Jocko Willink's book about that extreme ownership. And it was like everything about your business is a reflection of you. And when so when I'm frustrated of the systems or the scalability or the lack of accountability, that's me. And so when we have that.   I hate this, but I love this. Is where can we get consistency? Where can we stop the firefighting? Where can we like make sure that we've got stronger accountability? And where can we make sure that the doctor's not carrying everything? Because I think so many doctors are like, I'll just do it. I got this. Like, I I'm a hard worker. I know how to GSD. I know how to get through this. But I'm like, okay, we've got to figure out how like being a leader is not just a title. How do we create more clarity and how do we create more consistency? And how do we develop leaders and owners within our organization?   And so for this, like when I look at our leadership and how for you not to get stuck in that, like being a great leader is being able to make hard decisions. Being a great leader is how do I create clarity and consistency for my team? Being a great leader is how do I make sure that my team understands the numbers and we use those numbers to guide our decisions. we were going through a whole list the other day of of topics of leadership. And I was like, gosh, I like leadership is   It's a journey. It's an evolution. It's not something that you just do overnight. and I think about Kiera as a leader when I first started and she was erratic. I was like, I was turbulent. I had so many pieces. but leadership is maturity. it's how do I get people to buy into a vision? How do I rally them and how do I get them to buy into a vision? How am I to be a CEO versus a manager and really understanding the difference of those two hats? How do I have time management where I   Truly focus on the most important things, not just because I'm capable of doing it, but because I'm the only one that can do it. How do I delegate and work through my team? How do I like learn people and work to their strengths and work to their superpowers? Working through my team, not just working with my team, using my team. How do I have the art of influence? How do I grow my team members into incredible people? How do I see that potential when I'm hiring? How do I hire better? How do I figure   like leading, managing, and holding people accountable. How do I have consistency? How am I an example, but not the one who has to do everything? how do I value my team? Do I see them as an asset or a liability? How do I help my team feel valued without being the one who does it all? Like there's a there's a there's a great quote over here today that says I cannot give you the formula for success, but I can give you the formula for failure, which is try to please everybody. And that's by Herbert Swoop. And I thought about that as I was prepping for the podcast today of   That's I think in leadership where I'm not trying to please everybody. I'm going to make decisions that upset people, but I'm always going to make decisions that are in the best interest of the business. how do I own my mindset and make sure that I'm showing up with that clear, sharp mind? How do I have like mental health and grit and make sure I'm having that? What about creating culture, getting a team of ownership, having like my office manager, doctor, duo and having that relationship? What about performance management of my team?   So when I look at this and I think about this, like leadership, like you developing and growing as a leader. And I think that when I go back to this of like a lot of owners just think like I owned it, I got the title of a leader. But leadership is this evolution and this journey. It's becoming, it's evolving. It's all those pieces I listed off, and yet it's not a, it's not a checklist. Like, how do I learn to listen and not react? How do I learn to have my team come up with solutions rather than me?   So I rattled off a lot and all those can hit people at different phases of business. And I believe that I can check one of those off and then I can move. And then my team will double in size or our business will double in size. And I might have to go back to the beginning and the basics again of like, all right, I gotta figure out again how to work through my team. we went from having where me and our team was doing it to where now we're bringing on the C suites and the leader I need to become to manage a C suite versus the leader I needed to be.   Run when Tiff and I were just running the business together. The way I act and interact with my EA and personal assistant today versus when I first had one. It's an evolution. It's a leadership. It's an evolution of who you are. And so it's how do how do we become better at leadership? And I would say listen to podcasts, read books. some I I go back to fundamentals. I read the go giver constantly, I read traction a lot. It's so but boring. Like, sorry, Gino, it's very boring.   read the book, How to Be a Great Boss, Crucial Conversations, Discipline Without Punishment. Those are just some great books, but also look at great leaders and what do they do. For me, I'm a big mimic and mirror. So I talk to people, I talk to dentists that have really great cultures. This is why I love our mastermind group. I bring the best of the best of the best together. And I know because we work with all of them and I know our dentists personally, I have a lot of my great core leaders that I know are just dynamite leaders.   I have them share what do they do? How do they have it? How do they have performance reviews? How do they give cr like critical feedback? Some of the dentists early on in my career. I had them practice these conversations with me, like literally would have to send me voice memos. Practice your leadership skills. Use a consultant. Let's talk through how we're gonna have this conversation, how are we gonna talk to our team about this? But really I think like if I break it down to the nuts and bolts, it's how do I get a team to buy into a vision? How do I make sure that we hold accountability and ownership?   And how do I make sure that I maintain consistency and clarity? I think if I boiled it down and that's a rift on my own side, like not prepped, those would be the pieces I'd boil down. And so how do you become a stronger leader in those areas? And again, there's just indecision is worse than a wrong decision. And so just making those decisions, being more confident in yourself. someone once said like 2.0 is sitting here, and I think about Kiera 2.0, like she wasn't born, she was created.   Leaders are not born, they're created. You've got to like flex and strengthen that leadership skill because your practice can never outgrow your leadership. And if you want to get to the next level of growth, whether that's financially, whether that's profitability, you have to flex and become a different leader. If you've got pure chaos in your office, that's you. If you've got people who aren't falling through, that's you. And that doesn't mean you have to go fix it. I mean, that's you tolerating that. And that's the standards of your practice. Your business will always fall, not to what you say, but what you tolerate.   And so being that leader that raises the standards, I this year I was annoyed. I was like, okay, we're going for outcomes over activity. I realized I was tracking activity, but that's not moving our company forward. We need to be tracking outcomes. Our team is flourishing. But me as a leader, I need to be looking down the line and seeing, and I need to be developing myself as well. I go to the gym, I put myself into a complete fitness competition where I wanted to get to my best physical, like PRs, physical fitness. I went through   A cut. I've never done a cut before. I push myself physically, mentally, often because to me that's a a different pressure test that's gonna sh like allow me to show up better as a leader as well. So it doesn't even have to just be within your practice. Discipline at the gym, discipline in working out, discipline in how you show up, discipline in how you eat, those things are going to make you a far superior leader. I will tell you.   Going through a cut where I had the least amount of calories, I was the strongest, most sharpest leader I've ever been. And I was exhausted. But I knew I needed to show up and I needed to be stronger and I needed to think better ways. So those are going to be some zones hopefully that will help you on leadership. The other one that I found that a lot of people miss is we talk about so often, but systems truly do create freedom, not restrictions. And I think people think that they need to have really strong and lots of systems. And even our team was doing this, but realistically.   There's just a few core systems that need to be in place. There's not a lot of systems that actually need to be there, but they do need to be consistent. They do need to be scalable, and they do need to be followed through on. And so when we look at it, our team was going through and there's there's business fundamentals like core value, vision, mission, org chart, meeting cadences, figuring out our BAM, figuring out our projections, looking at our overhead. Like those are business fundamentals. And then there's systems. And we actually broke it down and we're like, gosh, if we just put into place like 10 core.   Most things are going to get better. Most things are going to get fixed. Most things are going to get resolved. But they're not sexy. They're not fun. They're not things that I'm like, my gosh, like, let me get on a podcast and tell everybody, like, let's just fix these seven items. But that's all it really is. But I think that what happens is we want to continue to scale. We want to continue to build. For me, I want to reinvent, reinvent, reinvent, reinvent. But that's actually not something that's going to grow us. And so it's like,   Just having KPIs that we track and monitor and we use those to make our decisions, having a solid morning huddle with an agenda, following set meeting cadences, having proper handoffs, having a proper scheduling protocol, having case acceptance protocols, having a collections protocol, working on new patients and referrals, having a period protocol, recare reactivation. Like those are really core items that if you have those systems where you follow them and we scale them and everybody's doing it the same way, 95% of your problems get fixed.   Of course, there's other ones. There's hiring, there's onboarding, there's leadership, there's all these other ones. But I think so many people don't want to just be at the basics. We want to reinvent the will. We want to do these things, like have job descriptions at the end of days. Like just do it. It's boring. It's not fun. People are like, wow, wow. We have to have a a morning huddle prep sheet. Why do pilots have checklists? Like the checklist manifesto. They create freedom, they create predictability, and they create systemization. That's all you need to do.   And I found that when offices follow it, when we have it in place. And for me, I also don't want systems to be something that people have to remember. How can I have it as a true system like Chick-fil-A where their burgers come out with three pickles every single time? How do I make sure that our schedule has the same system every single time? How do I make sure that our our handoffs have the same thing every single time? And I don't have to hope that 15 team members remember it. We're gonna put this in to where we have it consistent every single time, no matter who's doing it, no matter what new team member comes in.   That is scalability with systemization. And so have it documented, have it simple, have it repeatable. That's gonna get duplicated. So I think for offices, systemization really that that's the core. That's the systems. It's not sexy, but it is very, very effective. And then the third things that I think a lot of people don't realize, including myself, is you have to know your numbers better than anyone else. That's better than your CPA, better than your financial advisor. You have to know, and that's not just production, that's profit. Like I remember someone said,   production feeds the ego, profit feeds the family. And I think about this all the time. Like, you have to know your production. And I'm talking net, not gross, your collections, your overhead. Then within your overhead, like what is our payroll? What is our supplies? What's our marketing? What are our labs? What's our profitability? And then what's our billing and our AR? You know those numbers. You're solid. You can make so much stronger decisions. You don't, you have financial surprises, you make poor decisions, you're on reactive rather than proactive.   You grow, but you don't have profit. Like, I can't tell you how many offices I've that are singing the five, six, seven, eight million and they have no money. And I'm like, golly, you're making so much money, but you don't know how to keep the money. You gotta make the money and you gotta keep the money. All right. Like that's what we gotta do. So you have to make sure that our profit is there and we can't be willy-nilly. To me, you guys know I talk about the MMs. I do money and meditation in the morning. So triple for you morning, meditation, money. Look at it every single day. Look at your P and L.   If you don't know your overhead and your profit right now without looking, you gotta know it better. You have to. And that's a doctor and an OM. You must know this number. This number creates all the drive. Profit is the only number I actually care about. Like I can sit here, we can track all the KPIs, so many things, but if your profits down, everything else in your life is hard. Your profits up, most things in your life are really easy. Money solves a lot of problems. And so let's have profit. Let's have like I'm stressed out, I'm moving my hair around. Like   I don't enjoy this. This stresses me out because you've got to know your numbers better than anyone else. You don't sit here and lie, if your CPA is not delivering to you by the second of the month, like the second week of the month, get a better CPA. Like they work for you. You have to know your numbers. You have to be confident in them. And if things fill off, challenge it, question it until it gets right. Don't just sit here haphazardly. That is not a strong business owner. This one fires me up more than anything because I used to not know my numbers. My husband was like, Kiera, I don't get it. Why are you broke? And like,   I don't know. Well, I learned this great thing about AR. I had like a hundred grand sitting in AR that I didn't know about. We weren't collecting properly. You better believe I fixed that real fast to where I'm never gonna be in that situation again. And you layer by layer by layer, you get more and more and more financially savvy, but you have to know your numbers better than anyone else. You know your production numbers or so, I hope. If you don't know that number, but do you know your collections? Do you know your collection percentage? Do you know your overhead? Do you know your payroll percentage? Do you know your supply sip? If you don't,   You must learn that. So I'll get off my rant. But this was funny. They said production is a vanity, profitability is a reality. And I think that that's a good anchor line of yes, it is. Profitability is your reality. So your numbers are gonna tell the truth whether you choose to look at them or not. The truth is always there. Some of us don't want to like get on the scale and say weigh. I had a great trainer tell me, she's like, Kiera, that number means nothing other than giving us data and information. It's not my   Self-worth, it's nothing. Just like your profitability is just a number on a scale. It just gives us data. If we spend more money on payroll, this is the number that we get. We make better decisions if we know. But I will tell you, your success, your happiness, your stress is all tied to you knowing these numbers or not. And a lot of people are like, no, no, no, I don't want to. Yeah, right. You're sitting in stress constantly that you don't even realize. So know your numbers. Schedule a monthly financial review. Commit to knowing the story behind your numbers.   Like, do money meditation with me every morning. Just have your bank account on there. Just look at it every morning. Look at your PL every day. I don't care. Do not sit in excuses on your money. You're a business owner, you've got to know this. So I hope that wasn't too much of a rant. But I hope it gave you some good tips on how to have leadership. some good money books. I love Profit First by Mike McAllicks. I also love Money Master the Game by Tony Robbins. That was a long book, but it taught me a lot.   there's some great financial podcasts out there. there's also some really crummy ones. I The Psychology of Money was another great one that I read that was on financial. systems, the checklist manifesto is a great one. Come up for air is a great book. There's several great books based on where you're struggling. But if you notice, this is our yes success model. You as a leader, earnings and profitability, system structure and scale. That's what it is. And every single one of those will give you the yes success model.   You've got to take care of them. You've got to do leadership. You've got to do profitability. You gotta do systems. The yes success model follows constantly. So what part are you the weakest in? What part are you the strongest in? And where do you need to grow? This is the zone like you're not a great practice is not built by accident. It's intentional, it's focused, it's consistent. I had another great trainer. She said, Kiera, it's not about perfection, it's about consistency. That's I don't care if last month you didn't look at your numbers.   I do care if you consistently are not looking at the numbers. You aren't, I'm not expecting perfection, but we do have to have consistency. So how can you have more consistency? And if you're feeling overwhelmed, it doesn't mean you're failing. It just means that you've outgrown the current systems, you've outgrown where you're at, you've outgrown the knowledge. It's kind of like the Wi-Fi symbol. You're just popping up to the next level. And your next level of growth comes from working harder. Like it can, but it usually comes from knowing your business better, leading better, making better decisions with finances. So this is what we're obsessed with.   I love to help you. I love our team to help you. I love you to be a part of our community. We talk about this every single month. We talk about this in person. Come be a part of it. Like for me, I'm not going to get a six-pack without a trainer overseeing me. You might not be able to grow your business without a trainer overseeing you, an advisor helping you, somebody getting you out of the rut, somebody helping you get to that next Wi-Fi symbol. So let's help you out. Reach out. Hello at the Hello@TheDentalATeam.com. You guys, this is your life, your practice. And I feel like these things are not known. I feel like they're kind of known.   But knowing and executing are the difference between winning and losing. Are you just gonna know the facts or are you gonna actually execute on it? The challenge is there, the choice is there, and I hope that you choose to be somebody who executes. Reach out, let's get you out of the hole. Come on, let's do Hello@TheDentalATeam.com. And as always, thanks for listening, and I'll catch you next time on the Dental A Team podcast.  

This solo episode of Do Good to Lead Well focuses on one of the most common challenges in both leadership and everyday life: continually repeating the same difficult conversation without real resolution. Drawing on the important work of Crucial Conversations and Crucial Accountability, I explore the transformative CPR model (Content, Pattern, Relationship) as a deceptively simple framework for breaking frustrating cycles.I talk about how most people stay stuck addressing immediate content rather than recognizing damaging patterns or the deeper relationship impacts underneath. I also share concrete scripts using common scenarios to bring to life how shifting the “elevation” of a conversation can untangle recurring problems and restore trust.Leaders, teammates, and anyone facing persistent roadblocks in communication will walk away with actionable tools to finally resolve stubborn issues. Share your thoughts on how you have dealt with these situations and better yet, share the episode with someone who you feel would benefit from hearing it.What You'll Learn- What is C.P.R. in difficult conversations?- The importance of addressing issues early.- The trap of relitigating the same content without recognizing a pattern.- The risk of escalating prematurely to relationship-level concerns after a single incident.- The problem of “piling on,” or tackling content, pattern, and relationship all at once. Podcast Timestamps(00:03) - The Recurring Conversation Challenge(01:23) - Introducing the CPR Model(03:30) - Content: Addressing Issues Early(06:08) - Elevating to Pattern-Level Conversations(08:50) - Relationship: Impact on Trust and Collaboration(10:43) - Approaching Difficult Conversations from Different Roles(14:46) - Common Traps and Pitfalls in Tough Conversations(17:53) - Choosing the Right Level for Effective Dialogue(19:33) - Final Reflections and a Call to ActionKEYWORDSPositive Leadership, Difficult Conversations, Conflict Management, Crucial Conversations, Crucial Accountability, CPR model, Content Pattern Relationship, Communication Framework, Workplace Relationships, Feedback Scripts, Pattern Recognition, Escalation in Conversations, Resolving Conflict, Peer Conversations, Leadership Communication, Employee Feedback, Conversational Traps, CEO Success

Send us Fan MailYou have prepared for the meeting. You know the material. You have the results to back you up. And still, when you walk out of the room, you can feel that your voice did not carry the weight your expertise deserves. That gap between what you know you are capable of and how your crucial conversations actually land is what this episode is about. Kele Belton walks through why brilliant women with undeniable results still find their most important conversations falling flat, and gives you the exact strategic fixes that turn every crucial conversation into an opportunity to lead.In this episode of Communicate to Lead, Kele Belton unpacks one of the most persistent challenges she sees in her coaching work: high-performing women whose crucial conversations do not land with the impact their expertise deserves. She reveals the 5 ways authority dilution quietly shows up (even when you are prepared and competent), walks through her Leadership Impact Framework for turning every conversation into an influence opportunity, and hands you specific language shifts you can use in your very next crucial conversation. This episode originally aired in September 2025 and quickly became one of the most downloaded episodes of the show. Kele is bringing it back because these strategies are more relevant now than they have ever been.A note from Kele: This conversation is being re-released because crucial conversations remain the number one reason organizations bring me in to train and coach their leaders. We were never taught how to have these conversations well. We avoid them, we rush them, or we leave them feeling unheard. And we are living in a moment where these conversations matter more than ever. If you have not heard this one yet, or if it has been a while, it is worth your time today.What You Will Learn:The 5 subtle ways authority dilution shows up in your speech even when you are fully prepared and technically right, and how to spot each one in real time.The Leadership Impact Framework that turns every crucial conversation from a performance you have to survive into an opportunity to lead.The 3 foundational pillars of high-impact communication that command respect without requiring you to raise your voice or change your personality.Strategic language shifts you can implement in your very next difficult conversation, including the exact phrases to replace the ones quietly costing you credibility.The mindset shift that moves you from proving your worth in every meeting to embodying the authority you already have.Why crucial conversations feel so hard for high-performing women specifically, and what to do about it that does not require becoming someone you are not.Your Action Step:Take one step this week to apply this material in a real conversation: Identify one upcoming crucial conversation on your calendar. It might be a performance discussion, a negotiation, or a pushback you have been avoiding.Before the conversation, choose one of the strategic language shifts from this episode and decide exactly where you will use it. One shift, one moment, on purpose.Afterward, reflect on what changed in the exchange when you used the shift. Notice what shifted in you as much as what shifted in the room.Frequently Asked Questions:What is a crucial conversation, and why do they matter for women leaders?A crucial conversation is any high-stakes exchange where opinions differ, emotions run strong, and the outcome matters. Performance discussions, salary negotiations, disagreements with senior leadership, and boundary-setting all qualify. For women leaders, these conversations carry extra weight because the way they are handled often determines whether your competence is fully seen and whether you are trusted with the next opportunity. Getting them right is one of the highest-leverage skills you can build.Why do my important conversations at work fall flat even when I am prepared?Preparation is necessary but not sufficient. Most high-performing women lose ground in crucial conversations not because they lack the material, but because of authority dilution: small, often unconscious speech patterns that quietly undercut how your message lands. Softeners, over-explanation, and language that asks the room to validate you before you have finished your point all drain authority, even when the underlying content is strong. Fixing the dilution changes how the same message is received.How can I command respect in a meeting without seeming aggressive?Commanding respect is not about volume or dominance. It is about the alignment of your words, your voice, and your body, and about removing the language that undercuts you before it reaches the other person. When you speak with clear language, grounded pace, and settled body language, the room reads authority without you having to perform it. Warmth and authority are not opposites. They coexist in every leader who commands genuine respect.What is the mindset shift that changes how crucial conversations land?The shift moves you from proving your worth to embodying your authority. When you walk into a conversation trying to prove you belong there, the room hears the effort of proving. When you walk in from the assumption that you already belong, the room hears the assumption. Both are conveyed by tone, pace, and language, not by content. The mindset shift is the foundation. The language shifts are what carry it into the room.Related Questions:How do you handle difficult conversations with your boss?What are the biggest communication mistakes women make in meetings?How do you speak with authority as a woman in leadership?How do you push back on a decision without damaging the relationship?What language should you avoid in high-stakes conversations at work?About Your Host:Kele Belton is a communication and leadership facilitator, coach, and consultant who helps high-performing women in middle management build the communication and leadership strategies that get them recognized, sponsored, and promoted.Connect with Kele:LinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.comBook a Leadership Strategy Call (30 minutes, complimentary): https://calendly.com/kele-thetailoredapproach/leadership-strategy-call

David Richter is the author of Profit First for Real Estate Investors and founder of Simple CFO, a company built to help real estate investors get control of their cash flow, pay themselves consistently, and stop living deal to deal. He spent nearly a decade inside a real estate business that scaled to 25 wholesale deals a month, where he eventually took the finance seat, only to discover they were spending more than they were making — and that nearly everyone around them was in the same boat.In this featured episode, David joins Jason Lucchesi on the No Flipping Excuses show to walk through the exact financial foundation every investor needs from their first deal forward. From the Golden Trio bank accounts to finding your keep number to what clean financials actually look like to a lender, this conversation gives real estate investors a clear, no-excuse starting point for building a profitable business.This is a practical, straight-talk episode for investors at every stage — whether you're still waiting on deal one or you're ten years in and still chasing your tail. If you've ever wondered where your money goes after a deal closes, or why more deals aren't translating to more personal wealth, this is the episode that answers it.David's core message is simple: real estate is the vehicle, but money is the game. And most investors don't know the rules. This conversation gives you the foundation to start playing it right.Episode Highlights[0:26] – David teases the episode: $25 deals a month while going broke, the Golden Trio accounts, and the keep number framework[1:13] – Jason Lucchesi opens the No Flipping Excuses interview and introduces David Richter[3:16] – David's origin story: started in real estate at 19 after reading Rich Dad Poor Dad, joined a team doing 5 wholesale deals a month and helped scale it to 800+ total deals[4:35] – How David ended up in the finance seat with zero accounting background, and what he learned sitting down with the CPA to understand profit, loss, and cash flow[5:14] – The wake-up call: doing $25 deals a month but spending $26 worth out the door — and realizing at masterminds that this was an industry-wide problem[7:07] – Why Gary Harper's recommendation of Profit First hit David so hard, and how it led him to partner with Mike Michalowicz on a real estate-specific edition[9:31] – Why the classic "pay yourself first" advice from Rich Dad and The Richest Man in Babylon always stopped short — and what Profit First does differently[12:09] – The #1 mistake most investors make: the single "black hole" account where all money comes in and disappears, with every decision based solely on the balance[13:52] – Introducing the Golden Trio: profit, owner's comp, and owner's tax accounts — and why even 1% into each is enough to start breaking the deal-to-deal cycle[15:31] – Why Relay Bank partnered with Profit First and how to open up to 20 accounts for free to implement the system right now[21:23] – How to figure out realistic starting percentages, why 1% beats 0%, and when to begin ramping toward the recommended targets based on your revenue range[24:10] – The lender advantage: why having clean, structured financials and visible reserves makes you far more attractive for financing on rentals and portfolio growth[26:35] – Role play: two investors walk into a bank — one sloppy, one Profit First-style — and what actually happens in underwriting[29:49] – Finding your keep number: how one investor lost $70,000 in 2019, found his number, and realized he only needed five deals in 2020 to hit his goal[35:10] – David's two book recommendations: Crucial Conversations (for life, marriage, and leadership) and Fix This Next by Mike Michalowicz (for diagnosing your business stage)5 Key TakeawaysThe single bank account is the root problem. Most investors run their entire business out of one account and make every spending decision based on the balance. Splitting into multiple named accounts creates instant clarity about what money is yours, what belongs to taxes, and what's actually available to invest.Start with the Golden Trio, not a perfect system. Profit, owner's comp, and owner's tax accounts are the three that matter most first. Even putting 1% into each from every deal builds the habit and keeps you from sending everything out the back end of your business.The Hope and Pray plan is not a strategy. Hoping a deal closes before payroll is due isn't business management, it's survival mode. Knowing your keep number — the actual monthly amount you need to take home — replaces hope with a real target and changes how you size deals, marketing spend, and growth.More deals don't fix a broken system. Scaling a business that loses money on cash flow just creates bigger losses at higher volume. Getting the financial foundation right at five deals a month means you're actually building something — not just generating more chaos with more zeros.Clean financials make you a better borrower. Lenders look at reserves, structure, and cash management. Investors running Profit First-style accounts with visible cash buffers get better terms, faster approvals, and more lender interest than operators with sloppy books, regardless of how many deals they've closed.Links & ResourcesProfit First for Real Estate Investors (free copy) — https://www.simplecfo.com/giftSimple CFO (book, podcast, and discovery call) — https://www.simplecfo.comRelay Bank (Profit First-friendly banking, up to 20 free accounts) — https://www.relay.comProfit First by Mike Michalowicz — available on Audible and AmazonCrucial Conversations by Kerry Patterson et al. — available on Audible and AmazonFix This Next by Mike Michalowicz — available on Audible and AmazonRich Dad Poor Dad by Robert Kiyosaki — referenced by David as the book that started it allClosing RemarkIf this episode gave you a clearer picture of what your finances should actually look like, share it with an investor friend who's still running everything through one account. The Golden Trio is a simple starting point anyone can implement this week, and it might be the most impactful hour they spend on their business all year. Subscribe, review, and share the show — and if you're ready to get your numbers dialed in, visit https://www.simplecfo.com to book your free discovery call today.

You do GTD but still feel overwhelmed? Listen along to get Morten and Lars' takes on adding another perspective from the Horizons of Focus, including: - How to know what to do, really - How the AOF perspective helps with your overall GTD practice - How to know when to say no ..and much more! We hope that our responses help you on your GTD journey. If you have a question for us - perhaps to be picked up in a future listener questions episode - be sure to send it to us to podcast@vitallearning.dk And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

Disagreement triggers a primal fight-or-flight response. This book summary reveals how to rewire that instinct for better outcomes.

Are you spotting the friction holding you back in your GTD practice? Listen along to get Morten and Lars' takes on this, including: - How to notice what's off in your systems and practices - What to look for in your personal GTD practice - Specific recommendations for software types that might help ..and much more from Morten's 2 decades - or was it centuries?! - of GTD experience

How do you get really good at GTD? Listen along to get Morten and Lars' takes on this, including: - Various triggers they use to help with better habits - How "putting things in front of your door" helps - How the principles of Deliberate Practice might help in sharpening your skills ..and much more! We hope that our responses help you on your GTD journey. If you have a question for us - perhaps to be picked up in a future listener questions episode - be sure to send it to us to podcast@vitallearning.dk And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

Do you have to do a FULL Weekly Review every week? Listen along to get Morten and Lars' takes on this, including: - What happens if you don't do your Weekly Review - How you can overwhelm yourself with Weekly Reviews when time is tight - How they do their mini-Weekly Reviews when needed ..and much more! We hope that our responses help you on your GTD journey. If you have a question for us - perhaps to be picked up in a future listener questions episode - be sure to send it to us to podcast@vitallearning.dk And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

Why is Clarify so important in Getting Things Done® (GTD)? Listen along to get Morten and Lars' takes on this, including: - How they see people experiencing the Clarify step in trainings - How unclear things (or things on the wrong list) increase procrastination - Why Lars doesn't teach drag-n-drop in list managers ..and much more! We hope that our responses help you on your GTD journey. If you have a question for us - perhaps to be picked up in a future listener questions episode - be sure to send it to us to podcast@vitallearning.dk And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

Why are sharp edges crucial in your GTD practice? Listen along to get Morten and Lars' takes on this, including: - Using your inbox as a storage unit - How unclear practices impact system trust - Where you may be missing aspects of GTD in your practice ..and much more! We hope that our responses help you on your GTD journey. If you have a question for us - perhaps to be picked up in a future listener questions episode - be sure to send it to us to podcast@vitallearning.dk And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

Every leader has conversations they're dreading, avoiding, or fumbling before they even begin. In this episode, Lee Scott unpacks one of the most underestimated tools in the leadership toolkit, the compelling invitation. Not the ambush, not the vague "can we talk?" text, and not the cold command to report to the conference room. The compelling invitation is the art and science of getting the right person to show up curious, safe, and ready to engage, before the real conversation even starts. Drawing on frameworks from "Crucial Conversations," Chris Voss's "Never Split the Difference", Edgar Schein's humble inquiry, and Judith Glaser's conversational intelligence, Lee walks through the anatomy of a compelling invitation, and why skipping it is almost always your worst option. Whether you're navigating a performance challenge, pitching an idea upward, asking for a raise, or addressing friction in a long-standing relationship, how you extend the invitation shapes everything that follows.   Additional Resources: Attend Unleashing Leaders University! Learn more about Unleashing Leaders Follow Unleashing Leaders on LinkedIn Connect with Lee on LinkedIn Follow Unleashing Leaders on Facebook Follow Unleashing Leaders on Instagram   Key Takeaways: Why avoidance and assault are the two failure modes on either side of a compelling invitation The wedding invitation framework: the overlooked parallel to how leaders should open conversations Tailoring your invitation to DISC styles and the six fundamental human needs Contrasting outcomes vs. positions: what you want, and what this conversation is not going to be Giving people a genuine choice, and why "no" being on the table is actually a sign the relationship is working Real-world scripts across four scenarios: prospective clients, bosses, struggling employees, and personal relationships  

One of the dominant struggles of our world and nation is political division. Schools, teams, friends, and families are sometimes ripped apart over differing political opinions. We see it online and even in personal experience. Thankfully, Jesus is no stranger to struggles like these, and He models how to prioritize relationships and love others even […]

One of the dominant struggles of our world and nation is political division. Schools, teams, friends, and families are sometimes ripped apart over differing political opinions. We see it online and even in personal experience. Thankfully, Jesus is no stranger to struggles like these, and He models how to prioritize relationships and love others even […]

Plato's "Meno" gives some clues on how Socrates used a coach approach--in some ways--and predicted the content of the bestseller "Crucial Conversations." How can you use elements of the Socratic Method? Our "Crucial Conversations" resources can be found here.  Or, interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.

Jeff Strong worked nearly 30 years in the consumer products industry as a senior executive at Procter & Gamble and global president and chief customer officer at Johnson & Johnson. He then taught in the Marriott School of Business at Brigham Young University and worked as an advisor to the Church before serving as a mission leader in the Arkansas Bentonville Mission. Jeff has since spent several years doing research on why people are leaving the Church. While not a professional researcher, his career involved a large amount of research and the research he shares in this podcast was done with the help of some of the top Latter-day Saint researchers in the world. Today, Jeff lives in Midway, Utah, and stays busy with a little lavender farm, some business consulting, and enjoying family. Joseph Grenny is a lifelong student of social science whose writings are references in major universities around the world. He is a New York Times bestselling author of eight books, including leadership, influence and communication classics Crucial Conversations, Influencer, Crucial Accountability, and Change Anything. His books are available in over 30 languages and have sold over six million copies. Joseph is a co-founder and current board chair of Unitus Labs, an international nonprofit that has helped over 15 million of the world's poorest to move toward self reliance. In 2015 he and his colleagues started The Other Side Academy, a 2.5-year school for those with long histories of crime, addiction and homelessness. The Other Side Academy is free, requiring only a desire to change for admission. In April 2021, Joseph and the leaders of The Other Side Academy announced their intention to build The Other Side Village, a 400-home community for those who are chronically homeless based on principles of self-reliance and peer accountability. Joseph is married to the former Celia Marie Waldron. They have six children and eight grandchildren and live in Salt Lake City. Links Watch the video and share your thoughts in the Zion Lab community The Data Behind Church Culture | An Interview with Jeff Strong Joining Moroni's War on Addiction | An Interview with Joseph Grenny Creating Change | Interview with Joseph Grenny Messy Conversations: When Loved Ones Leave the Faith, by Joseph Grenny Transcript available with the video in the Zion Lab community Highlights Social science expert Joseph Grenny and researcher Jeff Strong discuss the high-stakes nature of “faith transitions” within the Church . The conversation centers on how leaders and family members can navigate these emotionally charged discussions to preserve and strengthen relationships. 00:04:45 – The Importance of High-Stakes Conversations 00:06:17 – The Challenge of Faith Transitions 00:08:31 – The Need for Open Dialogue 00:09:50 – The Emotional Weight of Conversations 00:11:13 – The Impact of Poor Responses 00:12:21 – Preparing for Difficult Conversations 00:13:35 – Research Insights on Conversations 00:15:48 – Identifying Positive Deviants 00:16:29 – Learning from Successful Conversations 00:18:06 – The Role of Fear in Conversations 00:20:06 – Talking Under the Influence of Stress 00:22:40 – The Importance of Taking a Breather 00:25:23 – Three Key Steps for Effective Conversations 00:27:00 – Feeling Your Feelings 00:29:40 – Fixing Your Story 00:31:40 – Finding Your Motive 00:33:13 – The Transformative Power of Relationships 00:35:11 – Embracing the Messiness of Life 00:38:11 – The Role of God in Our Growth 00:40:45 – The Journey of Self-Discovery Key Insights The “Devoutness Paradox”: Research involving 15,000 participants found that the more devout a person is, the less likely a conversation about faith transition is to go well. If the recipient is a church leader, the odds of a negative outcome are 4.5 times higher than average. High Intensity of Need: Approximately 83% of individuals going through a faith transition reach out to others, typically contacting four to five people, indicating a deep desire for connection and resolution during the process. The Trap of “Problem-Solving”: Many leaders and parents react out of fear and an immediate impulse to “fix” the individual or bring them back to the church. This motive often leads to the other person feeling judged, berated, or suspected. The “Positive Deviant” Model: Some leaders and family members manage to maintain their own religious commitment while creating a safe, robust space for dialogue. These “positive deviants” prioritize the relationship over immediate theological conformity. Long-Lasting Consequences: The first few seconds of a conversation are pivotal; words spoken in moments of shock or vulnerability can endure for years and dictate the future trajectory of the relationship. Leadership Applications Shifting Motives: Leaders must move from a mindset of “correcting” to one of “listening and processing”. Recognizing that fear often drives the impulse to solve a problem can help leaders stay present and supportive rather than confrontational. Validating the Struggle: Leaders should normalize the reality that faith transitions are common and often a healthy part of a person’s individual journey . By acknowledging the difficulty without judgment, they empower the individual to feel heard rather than controlled. The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

What happens when you mix your old practices with GTD? Listen along to get Morten and Lars' takes on this, including: - Mixing capture with organization - Keeping parallel systems - Treating the Weekly Review as optional ..and much more! We hope that our responses help you on your GTD journey. If you have a question for us - perhaps to be picked up in a future listener questions episode - be sure to send it to us to podcast@vitallearning.dk And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

In this episode of Security Visionaries, host Emily Wearmouth welcomes Nycholas Szucko, a board member for many security companies who is based in Brazil, to discuss better approaches to solving misaligned communication between CEOs, boards, and security leaders. Using key data points from the Crucial Conversations report as a jumping off point, Nycholas offers practical strategies for CISOs and CIOs to bridge the gap. Together they cover the essential skills needed, from communication and storytelling to selling skills and understanding financials. They also offer advice around becoming a CEO's "trusted lieutenant," determining your CEO's risk appetite (even using AI role-play for preparation), navigating frustration with technology as a "black box," and shifting investment from short-term "band-aid" fixes to strategic, long-term platform modernization. This episode provides constructive approaches for improving alignment, becoming proactive in strategic planning, and leading the business into the age of agentic AI. This conversation is a must-listen, whether you're a CEO, board member, security leader, or anything in between.

Crucial Conversation - A discussion between two or more people where stakes are high, opinions vary, and emotions run strong. In today's episode, we're joined by Melissa, one of our Student Health Center Mental Health interns! Tune in to listen to this crucial conversation about crucial conversations! Listen to us wherever you find your podcasts - Spotify - https://open.spotify.com/show/0NcCxKgjXpR2wrJNZ5NoxU Our Podcast site - https://ohlonenotetoself.libsyn.com/ Youtube - https://www.youtube.com/@ohlonenotetoself8512 __PRESENT __PRESENT __PRESENT

Message from Church at the Creek ©2026 Updated Every Monday Afternoon Our Vision: Where ANYONE can BELONG before they BELIEVE. Our Mission: Share Jesus. Build Believers. churchatthecreek.com/ Church at the Creek's YouTube channel: bit.ly/400WOqA Listen on Apple Podcasts: apple.co/3wB6nQG Listen on Spotify: spoti.fi/3LyMe5M Listen on Soundcloud: @churchatthecreek

Dr. Tom Curran shares coaching insights by Thomas Leonard, founder of Coach U, and gives practical tips for how to have a crucial conversation. Tom discusses good-to-great coaching vs. turn around coaching and explores the impact of intercessory prayer.References:Spiritual Canticle by St. John of the CrossEzekiel 22: 30Catechism of the Catholic Church (CCC:2741)

God loves families. He purposely placed us in earthly families, and designed us for His heavenly one forever. But, in our sinful and broken world, it is sometimes our own family members, who we love so much, who have the greatest capacity to hurt us. Every family has struggles and must learn to navigate fights […]

God loves families. He purposely placed us in earthly families, and designed us for His heavenly one forever. But, in our sinful and broken world, it is sometimes our own family members, who we love so much, who have the greatest capacity to hurt us. Every family has struggles and must learn to navigate fights […]

It's time for another Listener Questions episode! Listen along to get Morten and Lars' takes on questions from Evelien, Zach and Ivan covering topics such as: - The template and details for a daily GTD checklist - Someday/Maybe adjustments - Aligning your day-to-day system with your HoF in another system ..and much more! We hope that our responses help the listeners who sent in their questions and if you have any questions, be sure to send them to us! We're out of listener questions now, so if you have a question, be sure to send it to us to podcast@vitallearning.dk And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

Redemption Revealed | Week 7 | Wendi Lyon--Jesus continues to prepare his disciples for the grief of the cross, along with the joy that will follow as he provides them peace through overcoming the world.--Outline

Dominic Forth is the CEO of Thought Leaders America, where he helps founders, operators, and investors earn trust and raise capital through credible media visibility. With a background training at the BBC and working across major U.S. TV markets including Kansas City, Tampa, San Francisco, Tulsa, and Denver, Dominic brings more than two decades of media and research experience to the entrepreneurs he serves.      Make sure to download our free guide, 7 Questions Every Passive Investor Should Ask, here.     Key Takeaways Leverage credible media placements to build trust that compounds across AI search, Google, and investor due diligence  Clarify your narrative by defining who you are, what you do, and how you relate to your target audience  Lead with authenticity. Audiences quickly disconnect when messaging feels forced or over-rehearsed  Recognize that people just one or two steps ahead can offer more relatable value than distant "experts"  Focus on ROI-driven visibility, not vanity PR. Media should support capital raising, credibility, and measurable business growth      Topics Why Credible Media Matters More in the AI Era How AI increasingly pulls from trusted media sources instead of traditional search rankings  Why appearing on outlets like ABC, CBS, or Fox strengthens long-term digital authority  The Three Pillars of a Powerful Personal Brand Who you are (your authentic personal story)  What you do (your expertise and value proposition)  How you understand your audience's journey (investors, clients, stakeholders)  Why You Don't Need a Dramatic Backstory Shifting from "near-death experience" narratives to audience-centric storytelling  Emotional engagement through authenticity, preparation, and relatability  Overcoming Imposter Syndrome in Thought Leadership Why those one or two steps ahead often deliver the most actionable insight  How smaller media reps build confidence before major national appearances  Turning PR Into Measurable ROI Commissioning research to create newsworthy stories  Using media placements as credibility assets for investor conversations  Structuring PR efforts around business outcomes, not just visibility     

The awkward silence at work when everyone knows a project is going off the rails.The simmering resentment in a marriage over an issue neither spouse will confront.The dysfunction in a church where certain topics are understood to be off-limits.My guest, Joseph Grenny, says that some of the biggest problems in every organization, from businesses to families, aren't the issues themselves, but people's inability to talk about them. Joseph is a business social scientist and consultant, and the co-author of the bestselling book Crucial Conversations. For decades, he's studied why people shut down or blow up when the stakes are high, emotions are strong, and opinions differ.Today on the show, we talk about what makes a conversation “crucial,” why our brains betray us in conflict, and how to escape the false choice between maintaining a relationship and speaking honestly. From figuring out what kind of conversation you need to have, to creating the right conditions for connection, to dealing with criticism, we unpack how to have the conversations you've been avoiding — at work, at home, and everywhere else.Connect With Joseph GrennyCrucial Learning websiteJoseph on LinkedInSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Tonight we hear a testimony from Austin Rivera, a young adult here at Purpose Church, as he shares his story of anxiety and depression and how God found him and showed him love and grace in the midst of these hard mental health struggles. We then get to hear from an incredible panel of HSM […]

Scan-di-navi-an

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 2873: Seth Sinclair explores why “people problems” feel so uncomfortable, and how our emotional brain sabotages us in difficult conversations. Drawing on insights from Crucial Conversations and Daniel Goleman's “amygdala hijack,” he offers a practical first step to stop conflict before it spirals: recognize the emotional surge early and plan your approach with empathy and intention. Read along with the original article(s) here: https://michaelmehlberg.com/blog/2016/3/2/3-steps-to-conquering-people-problems Quotes to ponder: "We can quickly build up a lot of anxiety and anger, even before we have all of the facts or a chance to reflect on what is going happening." "We unconsciously start to build assumptions about why the other person is wrong, why they are a jerk, why we are right, and why we feel we should 'win' this issue." "Here are three basic strategies you can start using right away to get better results: avoid getting caught off guard, learn to pay attention to yourself, and seek to bring out the best in the other person." Episode references: Crucial Conversations: https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/1469266822 Learn more about your ad choices. Visit megaphone.fm/adchoices

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 2873: Seth Sinclair explores why "people problems" feel so uncomfortable, and how our emotional brain sabotages us in difficult conversations. Drawing on insights from Crucial Conversations and Daniel Goleman's "amygdala hijack," he offers a practical first step to stop conflict before it spirals: recognize the emotional surge early and plan your approach with empathy and intention. Read along with the original article(s) here: https://michaelmehlberg.com/blog/2016/3/2/3-steps-to-conquering-people-problems Quotes to ponder: "We can quickly build up a lot of anxiety and anger, even before we have all of the facts or a chance to reflect on what is going happening." "We unconsciously start to build assumptions about why the other person is wrong, why they are a jerk, why we are right, and why we feel we should 'win' this issue." "Here are three basic strategies you can start using right away to get better results: avoid getting caught off guard, learn to pay attention to yourself, and seek to bring out the best in the other person." Episode references: Crucial Conversations: https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/1469266822

Episode Description: What if the biggest risk to your project isn’t technical—it’s conversational? Most engineering projects fail not because of flawed plans or inadequate technology, but because teams aren’t having the right conversations about trust, coordination, and care. In this episode, Jason Klous, Principal at Midion with over 30 years in complex construction projects, reveals the Language Action Perspective—a framework that transforms how teams communicate and coordinate. Jason shares why the most technically skilled people often struggle with the most critical conversations, how to rebuild trust when it’s broken, and the surprising power of assessments delivered with care. Whether you’re leading a multi-million dollar construction project or navigating difficult conversations at home, this episode will change how you think about communication as the foundation of success. Key Takeaways: The missing conversations kill projects: Technically sound projects fail when teams don’t discuss trust, psychological safety, and coordination—not because of poor planning or inadequate software. Trust has specific domains: When trust breaks down, identify whether the issue is reliability, competence, or sincerity. Once you know which domain is lacking, you can develop a targeted plan to rebuild it. Moods are contagious and foundational: Teams fall into moods unconsciously, and those moods influence listening, trust, and coordination. Identifying and shifting moods can transform project outcomes. Assessments strengthen relationships when delivered with care: The most difficult feedback, when delivered to improve the relationship (not damage it), often brings relief and reveals more about the person delivering it than the person receiving it. Write it down before difficult conversations: To avoid “talking around” the issue, write down what you need to say. This helps you be more direct while maintaining care and candor. Timestamps: [00:51] Introduction – The story teams tell themselves[01:52] Why technically sound projects fail[05:08] The Language Action Perspective explained[09:04] Real-world example: $250M wastewater project turnaround[15:47] The four domains of trust[19:23] Understanding moods vs. emotions[24:30] How to deliver assessments with care[32:25] Having difficult conversations at home[37:03] Coach in Your Corner Guest Information: Name: Jason Klous, Ph.D., Principal at Midion Expertise: Language Action Perspective, Lean Construction, Integrated Project Delivery, Team Coordination Connect: jklous@midion.com | https://midion.com LinkedIn: Jason Klous, PhD | LinkedIn Resources Mentioned: About the Host: Dr. James Bryant is an engineering leadership coach and host of the Engineer Your Success podcast. He helps technical professionals and engineering leaders develop the human skills that drive career success—from communication and influence to strategic thinking and team leadership. Connect with James on LinkedIn or visit [website] to learn more about engineering your success. Join the Community Engineer Your Success InsidersOne story. One insight. One action to help you lead with intention. engineeryoursuccessnow.com/insiders Podcast Hub: sleekbio.com/eyspodLinkedIn: Dr. James Bryant

A chief officer is infuriated by the behavior of his egomaniacal CEO. With his coach, he explores how to be a healthy leader while reporting to a boss he doesn't respect.Core concepts in this episode:Egomaniacs rattle our sense of self.They will not change.Worrying does not help.Be accountable for how you show up. Manage yourself.Don't take anything personally. They're just a piece on a chess board.Ask yourself: “Am I seeing this person clearly?” Don't allow emotions to drive your actions.Ask yourself: “How do I want to show up?” You have choice about what you prioritize and how you react in the workplace.Resources mentioned in this episode:Crucial Conversations provides scripts and thoughts that will help you manage yourself when dealing with difficult people. Tom and host Dave Stachowiak discussed “How to Handle a Boss Who's a Jerk” on this episode of Coaching for Leaders. Great tools if you have a challenging boss.Before sharing your reactions in the workplace, consider the politics around you. These two episodes will get you “Leading with Political Savvy” Parts 1 and 2.  Each month, there are additional tools in our monthly email. If you'd like to explore Private Coaching, reach out to Tom. tom@essentialcomm.com.This episode is tagged in three categories in our podcast library:Managing YourselfLeadershipPerception – How You Perceive OthersRELATED EPISODES239- 5 Strategies for Dealing with Narcissists189 - “Don't Take Anything Personally”245- Giving Upward Feedback114- Gravitas133- The Narcissist ExecutiveThank you, thank you, thank you for your reviews!Wishing you a year of growth and development! From The Look & Sound of Leadership team, thank you so much for listening.