The Lunchtime Series

In this 200th episode of The Lunchtime Series, Kevin Britz and guest co-host Craig Page-Lee unpack when ambiguity can be a smart leadership tactic (and when it backfires). We connect the dots between emotional intelligence, feedback mistakes leaders make, and the surprising power of strategic ambiguity to spark innovation, protect psychological safety, and manage complex stakeholder environments. If you lead teams, sell ideas, or communicate for a living, this one's gold.What you'll learn • Why consistency is the secret edge of great podcasts and great leaders • The Fast Company insights on feedback mistakes & EQ • “Strategic ambiguity” — what it is, when to use it, and how to avoid turning vague • Practical guardrails: be clear on intent & principles, flexible on pathways & details • A simple best-practice checklist you can use with your team today

In today's episode of The Lunchtime Series with Kevin Britz, we've partnered with Hello Coach to bring you an exclusive look at Leadership Development, Emotional Intelligence, and Resilience — featuring Pearl Tshabalala, a Leadership, Life, and Wellness Coach, Mentor, and Psychosocial Practitioner.Discover how leaders can elevate their emotional intelligence, build trust, balance empathy with accountability, and develop authentic leadership that inspires others. Pearl shares her professional journey from social work to leadership coaching, insights into mental well-being, and how resilience and realism can transform the way leaders show up for themselves and their teams.

Welcome to Lunchtime Shares with your host Kevin Britz, joined by marketing communications expert and co-host Craig Page-Lee. In this episode, we dive into emotional intelligence in leadership—why EQ matters, and how leaders can use awareness, empathy, and intentional communication to build trust and performance.Kevin and Craig unpack five core EQ skills—empathy, self-awareness, emotional regulation, relationship management, and active listening—with practical phrases, real examples, and takeaways you can use today. They also revisit fresh insights from the latest Gen Z & Millennial workforce survey and explore the difference between intention vs. behaviour in leadership.✨ Please like, share, and subscribe for weekly conversations on coaching, leadership, and marketing!⸻

We unpack the fascinating topic of Spiritual Intelligence (SQ) in leadership — exploring how values, purpose, and meaning can transform not just organizations, but also people's lives. Nadia shares her personal journey, the neuroscience behind SQ, and how leaders can integrate spiritual intelligence into everyday practices to drive impact, trust, and authentic connection.If you've ever wondered how spirituality fits into leadership without being about religion, this is the conversation you need to hear.

Good afternoon and welcome to The Lunchtime Series! In today's Marketing & Leadership segment, I'm joined by co-host and marketing/communications expert Craig Page-Lee. We recap last episode's big takeaways on how AI is enhancing customer experience (personalisation, proactive service, omnichannel, self-service, call-center upgrades), then dive into 10 practical ChatGPT prompt frameworks every marketer can use — from Scarcity Theory and Social Proof to the Endowment Effect.You'll hear how to craft better prompts (because quality questions = quality outputs), how NLP concepts underpin persuasive language, and why credibility, bias, and emotional forecasting matter in real campaigns. We close with an Einstein quote and a quick programming note: the show's back every Wednesday and Thursday weekly.

We unpack the fascinating topic of Spiritual Intelligence (SQ) in leadership — exploring how values, purpose, and meaning can transform not just organizations, but also people's lives. Nadia shares her personal journey, the neuroscience behind SQ, and how leaders can integrate spiritual intelligence into everyday practices to drive impact, trust, and authentic connection.If you've ever wondered how spirituality fits into leadership without being about religion, this is the conversation you need to hear.

Today's coaching segment features Charlene Naicker — Life Coach, NLP Practitioner, and Neurozone®–accredited Brain & Body Physiology Coach. We unpack the journey from human doing back to human being, practical ways to spot and disarm impostor syndrome, and small, intentional habits that build real resilience: breathing, grounding, journaling, circadian rhythms, energy management, and “bouncing forward” (not just “back”).We also explore how belonging, inclusion, and the brain–body connection drive performance at work — plus a simple mental memo: “Under New Management.”

GET YOUR SPECIAL OFFER FROM HELLOCOACH TODAY with Promocode: LunchTimeSeriesCLICK HERE: https://www.kevinbritz.com/hellocoach/________________In this episode of The Lunchtime Series, Kevin Britz sits down with Magda Dippenaar, Growth Mindset Coach, to explore the deep and practical layers of emotional intelligence (EQ) — from self-awareness and self-management to empathy, curiosity, and the power of grace.Magda shares powerful analogies, personal stories, and practical coaching insights that help us see emotions not as enemies, but as opportunities for growth. Together, we unpack why EQ is still one of the most critical human skills in leadership, relationships, and personal growth — and how leaning into curiosity can transform how we show up in the world.If you want to better understand yourself and others, break free from old stories, and create healthier emotional responses, this conversation will give you tools and fresh perspectives to get started.⸻Timestamps0:00 – Introduction1:24 – Resilience, adjusting, and overcoming obstacles2:27 – Magda's background and personal journey5:16 – Waterfall vs. well: an EQ analogy6:19 – How triggers form and why we repeat patterns8:36 – The shame of emotions and reframing feelings10:25 – The spectrum of emotions and their root causes13:09 – Whose voice is it? Releasing inherited stories15:16 – Identity, self-awareness, and life timelines18:00 – How insecurity and confidence impact awareness19:45 – Building a future identity instead of repeating the past20:59 – The role of anger and asking deeper questions22:55 – Staying open in uncomfortable situations24:03 – Context, content, and emotional framing26:40 – Grace: for self and others28:01 – Self-management as accountability31:39 – Why EQ is still vital in 202535:51 – Self-motivation and the hidden drivers of procrastination39:11 – Moving from judgment to curiosity40:14 – Other-awareness in action40:47 – Healthy vs unhealthy empathy43:52 – Context and boundaries in empathy44:59 – Wisdom in choosing your response45:11 – Key takeaway: talking can heal the world46:41 – How to connect with Magda⸻About the Guest – Magda Dippenaar - email: magda@growthmindsetcoach.co.zalinkedin: https://www.linkedin.com/in/magdamindsetcoach/Magda Dippenaar is a Growth Mindset Coach with a deep passion for helping people understand their emotions and transform challenges into opportunities for personal and relational growth. Drawing from her own life experiences and faith, Magda empowers individuals to pause, reflect, and navigate life with greater self-awareness, grace, and purpose.⸻About the Host – Kevin BritzKevin Britz is a leadership coach, speaker, and host of The Lunchtime Series. With over 15 years of experience in leadership development, business consulting, and people transformation, Kevin empowers individuals and teams to unlock their full potential. His work bridges strategy, human intelligence, and personal growth — helping leaders thrive in the evolving workplace.

In this 30th episode of 2025, I'm joined by marketing and communications expert, strategist, and my co-host Craig Page-Lee. Together, we explore the powerful role of the CEO as the Chief Storyteller, inspired by a recent McKinsey article.We unpack: • Why storytelling is a CEO's most valuable leadership tool • The three key actions CEOs must master to tell their story effectively • How culture, trust, and transparency shape an organization's narrative • Why AI, disruption, and global uncertainty are changing the story of business • Practical steps for leaders to set the tone, champion culture, and call decisive plays in critical momentsWhether you're a CEO, leader, or aspiring executive, this episode will help you understand how to lead with story, build trust, and create a lasting impact.

Welcome to another profound episode of *The Lunchtime Series* with your host Kevin Britz. In today's groundbreaking conversation, we dive into the world of *conscious business transformation* with visionary guest **Charley Johnson** — former president of the Pay It Forward Foundation and pioneer of the *Chief Consciousness Officer (CCO)* movement.This episode unpacks:* Why the role of CCO is becoming essential in modern organizations* The integration of consciousness into leadership, culture, and decision-making* How neutrality, awareness, and access to source intelligence are reshaping business strategyIf you've ever felt like the current leadership paradigm is too rigid, too reactive, or simply outdated, this is the conversation you didn't know you were waiting for.

Good afternoon and welcome to The Lunchtime Series with Kevin Britz – where leadership, marketing, and human behavior converge.In this week's compelling episode, Kevin is joined once again by marketing and strategy powerhouse Craig Page-Lee, and features a special spotlight on Charley Johnson, renowned consciousness architect and expert in human behavior and attention.We dive into McKinsey's groundbreaking report, “The Attention Equation”, unpacking the powerful truth: in a world of noise, attention equals focus times time.

Welcome to another episode of The Lunchtime Series with Kevin Britz — where we serve insights that nourish leadership, impact, and transformation. In this powerful conversation, Kevin is joined once again by the brilliant Kylee Leota — author, executive coach, and creator of the *Infinite Leadership Framework*. Together, they unpack the pillars that drive authentic self-leadership, high-performing teams, and meaningful change.Fresh off the launch of her book *Infinite Leadership* and her experience speaking in Times Square, Kylee shares deeply personal and practical insights that leaders can immediately apply. From understanding the role of identity, to shifting environments for mental resets, to conquering fear by running *toward* the storm like a Native American buffalo — this episode is both practical and profound.Whether you're leading a team, a business, or yourself through transition, this is the conversation you didn't know you needed. Dive in and rediscover your leadership through the lens of intention, reflection, and sustainable transformation.Timestamps:00:00 - Intro to the Lunchtime Series with Kevin Britz00:20 - Meet Kylee Leota: Author, Coach & Infinite Leadership Creator01:00 - Kylee's New York book launch & global leadership perspective03:00 - Why Kylee wrote *Infinite Leadership* & how it started with self04:10 - The 8 Pillars of Infinite Leadership explained (IDENTITY to ECOSYSTEM)06:00 - Changing environments to shift your energy & state09:00 - Pattern-breaking: The power of micro-movements12:00 - Reflect, Review, Recalibrate: Kylee's self-leadership model15:00 - Identity as the foundation of transformation17:00 - Enneagram, ego, emotional agility & leadership behavior21:00 - Psychological safety and its link to communication and ego25:00 - Fearlessness and the Native American buffalo analogy28:00 - Innovation through emotional regulation31:00 - The role of ego in everyday leadership35:00 - Creating influence through psychological safety37:00 - Ecosystems: Inner harmony & outer alignment42:00 - Remembering vs reinventing: The knowing within46:00 - Practical shifts: From energy audits to time buffers48:00 - Kylee's final advice + where to get the book & connectTags:Kylee Leota, Kevin Britz, Infinite Leadership, Executive Coaching, Leadership Development, Self Leadership, Emotional Agility, Fearless Leadership, Enneagram in Leadership, Psychological Safety, Workplace Coaching, Identity in Leadership, Transformational Leadership, Leadership Podcast, Leadership Tools, Leadership Strategy, Conscious Leadership, Coaching Conversations, Team Dynamics, Leadership Growth, Leadership Reset, Reflection Practice, Knowing and Intuition, Spiritual Leadership, Mindful LeadershipGuest:Kylee Leota* Author of Infinite Leadership* Executive Coach, Leadership & D&I Expert* Founder of Elements for Success* [www.elementsforsuccess.com.au](http://www.elementsforsuccess.com.au)* Available on LinkedIn, Instagram, and FacebookHost:Kevin Britz* Host of *The Lunchtime Series** Executive Coach & Leadership Strategist* Creator of Contagious Identity* http://www.kevinbritz.comWatch. Reflect. Lead.**==Don't forget to like, comment, and subscribe — and share this episode with someone who needs a leadership breakthrough.#InfiniteLeadership #KevinBritz #KyleeLeota #LeadershipPodcast #ExecutiveCoaching #LeadershipDevelopment #EmotionalIntelligence #FearlessLeadership #SelfLeadership #Enneagram #PsychologicalSafety #LeadershipTools #TeamDynamics

Welcome to The Lunchtime Series with Kevin Britz, where leadership meets insight and future-forward marketing takes center stage. In this powerful final episode for June 2025, Kevin Britz and marketing futurist Craig Page-Lee dive deep into the fringe consumer behavior forces rapidly moving from the edge to the epicenter of modern brand strategy.Together, they unpack: • The Longevity Economy and age-driven innovation • The Gen Z-fueled #NoBuy Movement and the paradox of spending + conscious restraint • The rise of the Sober Curious lifestyle and how it's disrupting the beverage industry • Emerging Crowdshipping innovations in grocery logistics across developing marketsThis is not just a conversation — it's a signal broadcast for marketers, brand leaders, and future-thinkers.

Welcome to another insightful edition of Lunchtime Shares with your host Kevin Britz and special guest and co-host, marketing and communications expert Craig Page-Lee. This episode dives deep into the evolving intersection of digital technology and sustainability, unpacking the concept of digital sustainability, real-world applications, and the responsibilities of major brands like Apple in this conversation. Kevin and Craig reflect on personal experiences, recent articles, and pose powerful questions about ethics, tech usage, and the future of sustainable innovation. A must-listen for leaders, marketers, and conscious tech users._

Welcome back to The Lunchtime Series with Kevin Britz and co-host Craig Page-Lee!

In this powerful and heartfelt episode of The Lunchtime Series, I sit down with Gayatri Krishnamurthy—an executive coach, leadership transformer, and quiet force behind hundreds of thriving leaders. With over 2,000 coaching hours and 300+ senior transitions under her belt, Gayatri offers wisdom forged through decades of real-world leadership impact.We dive deep into themes of authenticity, burnout, cultural intelligence, reiki healing, boundaries, the myth of the superwoman, and why trust—not control—is the currency of the future. This conversation is a gentle disruption for any leader wanting to rise with clarity, courage, and compassion.

Get your special offer from HelloCoach today:HelloCoach - https://www.kevinbritz.com/hellocoach/ PROMOCODE: LunchTimeSeriesUse the above promocode to get your special offer today! At HelloCoach, we believe in the power of coaching to support, guide, and unlock your inherent personal and professional performance characteristics. Our mission is to help you tap into your full potential, fostering personal self-discovery and growth, leading to meaningful progress in both your life and career.__________________________________________________Welcome back to The Lunchtime Series

Welcome back to The Learn Series — your weekly power-hour on leadership, marketing, and strategy

Employer Branding vs Employee Experience: What Attracts Top Talent in 2025?In this episode of The Lunchtime Series, Kevin Britz and co-host Craig Page-Lee explore the critical differences between employer branding, employee engagement, and the employee value proposition (EVP). They unpack why employer branding is no longer a luxury—but a necessity—and how aligning purpose and values can make or break your talent strategy.From Google and Apple to your own company culture, this episode delivers insights grounded in real-time business dynamics, talent trends, and strategic recruitment approaches. Whether you're an HR leader, executive, or employer brand strategist—this conversation is essential listening.

The Future of Work is Human – Kevin Britz on Contagious Identity & Human Intelligence in the Age of AIIn this insightful Thoughts on Thursday session, host Bob Bannister welcomes back Kevin Britz, renowned leadership expert, speaker, and creator of Contagious Identity. Together, they explore the real competitive advantage in the age of AI: human intelligence.Kevin dives deep into five critical “WINGS” skills—Creativity, Critical Thinking, Social Intelligence, Self-Management, and Attention Management—and shows why these human-centric capabilities will define the future of leadership and performance. This is a must-watch for leaders, HR professionals, coaches, and futurists seeking to thrive in a rapidly evolving workplace.

“I Dream of Things That Never Were” – The Unstoppable Story of Ken Kunken

Stakeholder Management in the C-Suite: Ego, Relationships & Peer Power | Kevin Britz & Craig Page-Lee⸻

A global leadership conversation that celebrates transformation, impact, and human intelligence in the workplace. In this milestone episode, Kevin sits down with Liz Weber, recently ranked one of the Top 30 Global Gurus for Leadership in 2025, alongside names like Simon Sinek and John Maxwell.Liz Weber – a powerhouse strategic advisor, author, and leadership coach – joins the show to unpack the deeper meaning behind one of the most misunderstood phrases in business:“…and any other duties as needed.”

evinbritz.com/

HelloCoach - https://www.kevinbritz.com/hellocoach/⸻

The Power of Transformation & Happiness with Hilda FainsodIn this insightful episode of The Lunchtime Series, Kevin Britz is joined by Hilda Fainsod, a transformation coach, author, and speaker, to explore the intersection of leadership, identity, and happiness.

The Future of Customer Loyalty – AI, Privacy & SustainabilityYouTube Overview: The Future of Customer Loyalty – AI, Privacy & Sustainability

Here's a summary with key insights from the LT Marketing and Leadership Show on 12 February 2025:Key Marketing Trends from Kantar's “Marketing Trends 2025” Report (Final Five Trends) 1. Inclusion Imperative (“Woke and definitely not broke”): • Brands ignoring diversity and inclusion risk losing relevance, especially with Gen Z, Millennials, LGBTQ+, neurodivergent individuals, and people with disabilities. • 89% of consumers in emerging markets value inclusivity, compared to 71% in developed markets. • The ‘Africanisation' trend (1 in 4 people will be African by 2050) presents significant opportunities for inclusive branding. • Inclusion is essential for future growth, requiring brands to go beyond token efforts. 2. Slowing Population Growth: • Population growth under 1% poses challenges for market penetration but offers stability in market share. • Changing demographics (delayed marriages, fewer children, smaller households) reduce spending but increase household numbers. • Brands must leverage accelerators like expanding audience reach, enhancing presence, and exploring new markets to sustain growth. 3. Stretching Innovation Limits: • Brands that find new uses or markets for their products double their growth potential. • Examples: Oreo and Ferrero in ice cream, Oral B in bathroom products, Samsung in retail stores. • Innovation requires balancing risk and opportunity, especially for larger brands aiming for incremental growth through category expansion. 4. Evolving Retail Media Networks (RMNs): • RMNs (retailer-operated digital ad platforms) offer precise targeting via first-party data. • By 2028, RMNs will account for 25% of US media ad spend, driven by personalised marketing. • Success depends on collaboration with retailers for data insights, tailored content, and addressing investment challenges like data access and measurement. 5. Livestreaming Growth: • Livestream shopping can boost brand assets by 10-15% (established brands) and drive 30%+ immediate interest (smaller brands). • China's success with platforms like Taobao Live and WeChat sets the trend, with Gen Z and Millennials as key audiences. • Focus on consumer sentiment, engaging narratives, and brand recall for long-term success.Key Takeaways for Marketers: • Embrace Diversity and Inclusion for competitive advantage. • Adapt to Demographic Changes by exploring new markets and enhancing brand presence. • Innovate Continuously by expanding product offerings and entering new spaces. • Leverage RMNs for precise, data-driven marketing. • Capitalize on Livestreaming for immediate engagement and long-term brand affinity.These trends provide a roadmap for future-focused marketing strategies, encouraging brands to anticipate challenges and drive growth through innovation, inclusivity, and digital advancements.Take a seat, tune in, and let's make positive change contagious.Learn more at www.kevinbritz.comhttps://www.kevinbritz.com/book/

Generational Dynamics in Leadership & Team PerformanceIn this episode of The Lunchtime Series, host Kevin Britz engages in a thought-provoking conversation with Therese Miclot, a dynamic leadership consultant and co-author of The Facilitation Advantage. They explore the complexities of leading multi-generational teams, the impact of generational stereotypes, and how leaders can bridge the gaps between different age groups in the workplace.Key discussion points include: • The challenges leaders face in managing teams spanning multiple generations. • Common misconceptions and biases about younger and older employees. • The role of mindset, curiosity, and active listening in fostering stronger team dynamics. • How facilitation skills can help leaders create inclusive and high-performing teams. • The importance of authenticity and accountability in leadership.Therese also shares insights from her book and introduces a self-assessment tool designed to help leaders refine their facilitation and leadership capabilities. The episode offers practical strategies for creating a workplace culture that embraces generational diversity and turns it into a competitive advantage. For more insights, check out The Facilitation Advantage and access the free self-assessment at facilitationadvantage.com.Listeners can take a free self-assessment to see how they stack up against the top 10 essential facilitation skills for leaders.https://www.thefacilitationadvantage.com/__________________________________________________________________The Lunchtime Series with Kevin Britz: "Contagious-Identity : Where personal power meets transformation in people and organisations."The Lunchtime Series, hosted by dynamic executive coach, author, and podcast host Kevin Britz, is your go-to platform for leadership insights, personal development, and workplace transformation. Designed to empower professionals and organizations alike, the series combines engaging conversations with actionable strategies to help listeners thrive in today's complex and ever-changing business environment.Therese Miclot – Leadership Consultant & Co-Author of "The Facilitation Advantage"Website: www.thefacilitationadvantage.comFree Self-Assessment: https://www.thefacilitationadvantage.com/Linkedin: https://www.linkedin.com/in/theresemiclot/Connect with Kevin:Learn more at www.kevinbritz.comhttps://Get the book: www.kevinbritz.com/book/LinkedIn: https://www.linkedin.com/in/kevinbritz-leadership/Linktree: https://linktr.ee/kevinbritz

In this episode of The Lunchtime Series with Kevin Britz, guest Pete Mohr, founder of Simplifying Entrepreneurship and host of the Business Owner Breakthrough podcast, discusses the importance of preparing a business for exit and why every business owner should care. With over 30 years of experience in transforming businesses, Pete emphasises that a business should support the life an owner wants to live, not the other way around.Pete introduces his 5P Structure — Promise, Product, Process, People, and Profit — as the foundation for building a business that can operate independently and attract buyers when the owner is ready to exit. He highlights that a business ready for exit is also well-positioned for growth, resilience, and owner freedom.Key points include: • Exit readiness is essential because 50% of businesses are sold under distressing circumstances such as illness, divorce, or partnership disputes. • Owners must consider whether they have built a business or merely created a job for themselves. • Systematising operations, delegating decisions to the lowest levels, and ensuring team alignment are critical for building a sellable business. • Pete stresses the importance of personal readiness for exit, not just financial and operational readiness, as many owners struggle with the emotional aspect of stepping away. • The CMA framework — Communication, Management, Accountability — is essential for business leadership, with simple structures making it easier to implement.Pete shares a success story of helping a business owner transform their musical instrument business into an internationally recognised brand with streamlined operations, illustrating the tangible benefits of exit readiness.His advice to business owners is to take time to reflect on where they want their business to go, write down their goals, and start implementing structures to build value and ensure long-term success.For more insights, Pete's book Business Owner Breakthrough is available on Amazon, and he encourages owners to assess their business's readiness through his value-building system.Connect with Peter:Website: https://pete-mohr.com/Email: Peter@simplifyingentrepreneurship.comConnect with Kevin:Learn more at www.kevinbritz.comhttps://www.kevinbritz.com/book/LinkedIn: https://www.linkedin.com/in/kevinbritz-leadership/Linktree: https://linktr.ee/kevinbritz

Leadership in the 21st century is evolving at an unprecedented pace. In this episode of The Lunchtime Series with Kevin Britz, co-host Craig Page-Lee joins the conversation to explore the latest leadership strategies, insights, and best practices from McKinsey's article, “The Art of 21st Century Leadership: From Succession Planning to Building a Leadership Factory.” With organizations facing rapid disruption, economic shifts, and the ever-growing impact of AI and digital transformation, leaders must adapt and refine their skills to stay ahead.

Authenticity in leadership is more critical than ever in today's fast-changing world. In this episode of The Lunchtime Series with Kevin Britz, we welcome Regina Huber, CEO of Transform Your Performance, to explore the power of authenticity, confidence, and presence in leadership. Drawing from her global experience as a transformational coach, Regina shares how leaders can show up with impact, inspire trust, and align their energy with their words and actions.

In this episode of "The Lunchtime Series with Kevin Britz," Kim Vermaak, a renowned author, book coach, and speaker, shares profound insights on how storytelling and writing can help leaders, executives, and speakers overcome fears, build their legacy, and make a lasting impact.

In this episode of "The Lunchtime Series with Kevin Britz," we explore the key leadership skills required to navigate the complexities of 2025, based on the recent MIT Sloan Management Review article by Melissa Swift.

Welcome back to our enlightening series on coaching strategies! In this episode, Kevin Britz reconnects with Linda Remke, founder of HelloCoach, to explore the renowned GROW model—an essential framework for structuring effective coaching conversations. Together, they break down Goal setting, Reality checking, Options exploration, and Will determination, offering practical insights to empower personal and professional growth.

Welcome back to our leadership series! In this episode, Kevinand Craig explore the final theme of "The Dichotomy of Leadership" by Jocko Willink and Leif Babin: Balancing Yourself. Together with additional insights from Navy SEAL-authored books "Extreme Ownership" and "Never Enough," this discussion broadens the perspective on mastering effective leadership practices.