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Craig and Big Mac reflect on the New York Knicks' legendary 29-point comeback victory against the San Antonio Spurs in Game 4 of the NBA Finals. They analyze OG Anunoby's heroic game-winning tip-in and Mike Brown's pivotal coaching adjustments that secured the historic win. The conversation also explores Victor Wembanyama's controversial physical play and the electric atmosphere created by the fans and the Wu-Tang Clan. 01:47 - Knicks Historic Finals Comeback 05:10 - Mike Brown Coaching Clinic 10:35 - De'Aaron Fox's Late Mistakes 15:03 - Wembanyama's Controversial Physical Play 19:52 - OG Anunoby Series MVP 25:33 - Ticket Selling Regrets 30:00 - Family Viewing Experiences 37:53 - Contrast in Coaching Speeches 43:45 - Josh Hart's Redemptive Moment
Craig and Big Mac celebrate the New York Knicks' historic 29-point comeback victory against the San Antonio Spurs in Game 4 of the NBA Finals. They dissect OG Anunoby's game-winning tip-in and Jalen Brunson's stellar performance while labeling Victor Wembanyama a dirty player for his physical antics. The conversation shifts to the electric atmosphere at Madison Square Garden, celebrity sightings, and the high stakes for the potential championship clincher on Saturday. 01:50 - Historic Game 4 Comeback 05:59 - Mike Brown Coaching Clinic 09:34 - Analyzing The Spurs Collapse 12:45 - Wu-Tang Clan MSG Vibes 16:00 - Wembanyama Dirty Play Debate 20:45 - Anunoby Iconic Winning Moment 26:45 - Season Ticket Resale Regrets 33:18 - National Anthem Controversy Discussion 38:04 - Sydney Sweeney Garden Etiquette 44:00 - Championship Celebration Saturday Outlook
Carton and Big Mac welcome Knicks owner James Dolan to discuss the team's quest for an NBA championship. They examine the controversial security measures at Madison Square Garden and the impact of canceled fan watch parties. The conversation shifts to Victor Wembanyama's behavior during the national anthem and the star-studded guest list for Game 4. 01:22 - Knicks NBA Finals Run 05:13 - MSG Security Controversy 11:33 - Watch Party Restrictions 17:38 - NYPD vs Mayor's Office 24:24 - Trump at Game 3 28:11 - Halftime Show Entertainment 32:06 - Wembanyama Anthem Protest
James Dolan joins Craig and Big Mac on The Carton Show to discuss the New York Knicks' pursuit of a championship and the frustration over the city's blockade of Madison Square Garden. They criticize the NBA's refusal to penalize Victor Wembanyama for a hard foul and explore the impact of cancelled watch parties on local fans and businesses. 02:20 - NBA Officiating and Wembanyama 05:45 - Knicks Physicality and Revenge 09:50 - MSG Watch Party Conflict 14:15 - Biggest New York Sporting Event 17:45 - Midtown Blockade Impact 22:30 - James Dolan Interview 32:50 - Wembanyama Anthem Controversy 36:10 - Game 4 Predictions and Picks
Craig and Big Mac express disbelief over the NBA's refusal to issue a retroactive flagrant foul against Victor Wembanyama for his play on Jalen Brunson. They discuss the intense atmosphere surrounding Game 4 of the Finals and the controversy regarding the city's blockade of Madison Square Garden fans. They also debate how the New York Knicks should handle the Spurs' physicality while focusing on winning a crucial championship series game. 01:48 - NBA Officiating Controversy 05:44 - Physicality Versus Retaliation Debate 10:34 - MSG Watch Party Blockade 14:51 - Significant NYC Sports Moment 20:00 - Criticizing Mayor's Security Measures 23:42 - City Run Watch Parties 30:23 - Defensive Plan For Wembanyama
Craig and Big Mac analyze the controversial street closures around Madison Square Garden and the subsequent impact on local businesses like Bravo Pizza. They explore the growing tension between James Dolan and Mayor Eric Adams while debating the NBA's refusal to upgrade Victor Wembanyama's foul to a flagrant. 01:20 - MSG Street Closures Debate 05:18 - Wembanyama Flagrant Foul Controversy 12:05 - Banning Mayor Adams From MSG 16:52 - Small Business Security Impact 20:53 - Knicks Game 4 Predictions 27:35 - Popovich Plane Speech Rumors 41:59 - Spurs Strategic Basket Swap
Craig and Big Mac criticize Mayor Adams for the blockade around Madison Square Garden, which led to the cancellation of a Knicks watch party. They discuss the economic blow to local businesses and the massive television ratings for the NBA Finals. Finally, they provide their score predictions for the pivotal Game 4 matchup against the Spurs. 01:20 - MSG Watch Party Controversy 07:03 - Impact On Small Businesses 13:50 - NBA Finals Ratings Peak 18:47 - Dolan Versus Mayor Adams 26:25 - Wembanyama Anthem Controversy 37:06 - Official Game 4 Predictions
St. Louis is officially entering swamp-ass season, and the gang is here to issue the only weather alert that really matters.This episode starts with a brutal heat wave rolling into the Midwest, bringing temperatures that feel like Mother Nature accidentally left the city inside a crockpot. The crew breaks down heat indexes, survival tips, football practices from the prehistoric era, and why today's kids apparently have it way too easy compared to drinking from a PVC pipe water fountain during August two-a-days.Then things take a sharp detour into one of the most important cultural discussions of our time: why does Southern Illinois pronounce perfectly normal words in completely insane ways? Cairo becomes "Caro." Vienna becomes "Vienna." Geography teachers everywhere are filing complaints. The gang relives high school rivalries, homecoming disasters, football memories, and the strange world of Little Egypt. If you've ever wondered how many towns can mispronounce themselves simultaneously, this episode has answers.But wait... it gets weirder.A listener asks for help settling a family feud after a Chicago relative claims the Windy City has a better food scene than St. Louis. That's when the gloves come off. The crew debates toasted ravioli, BBQ, hot salami, Balkan Treat Box, The Hill, farm-to-table restaurants, and whether any visitor has ever actually had a life-changing toasted ravioli experience. The result is a passionate defense of St. Louis food culture mixed with enough food recommendations to make you immediately abandon whatever salad you were planning to eat.Meanwhile, a local trampoline park's "67 Day" celebration turns into absolute mayhem after hundreds of unsupervised kids show up, fights break out, businesses shut down, and one 12-year-old arrives carrying a butcher knife because apparently social media has become a terrible life coach. The gang tries to make sense of the chaos while collectively wondering why nobody can have nice things anymore.Also in today's chaos:• The growing war against e-bikes in St. Louis suburbs• Why golf carts are secretly becoming suburban transportation devices• Childhood dirt bikes and mini-bike jealousy• Fish markets in Tokyo that permanently ruin seafood for everyone else• Survival knives, brass knuckles, and growing up in a very different era• National Earl Day and the tragic decline of the name Earl• The universal truth that every city thinks its food is better than yoursHell is officially for sale... and somehow that's not even the weirdest thing we talked about today.The gang dives headfirst into the surprisingly affordable listing for Hell, Michigan, where for less than the cost of some St. Louis starter homes, you can own an ice cream shop, a chapel, a mini tourist attraction, and the title of Devil-in-Charge. Naturally, everyone immediately starts spending money they don't have and debating how they'd transform the town into the ultimate roadside attraction.Then things take a hard left turn when former NFL superstar Ricky Williams enters the conversation. After walking away from football at the height of his career, he's now a professional astrologer helping people navigate life through birth charts and cosmic scouting reports. Rafe is fascinated. Lern is fully on board. Rizz remains approximately 97% skeptical. Somehow this leads to discussions about crystals, sweat lodges, life coaching, and whether astrology is just football strategy for people who own moon-shaped candles.Meanwhile, AI continues its quest to make everyone uncomfortable. A new study says musicians are using artificial intelligence more than ever, sparking debates about creativity, ownership, songwriting, and whether your next favorite hit was written by a computer that learned emotions from Reddit comments. Moon weighs in from the musician perspective while the crew wonders how much AI is already hiding behind the curtain.Elsewhere in today's chaos:• Sharon and Jack Osbourne explain their plans for an AI-powered Ozzy legacy project.• Bon Jovi wants fans to sing "Livin' on a Prayer" and possibly appear in a future show.• New music from Billy Idol and Anthrax gets the crew talking.• Bowen Yang reveals why he almost left SNL.• Romy and Michelle are making a comeback because apparently nostalgia is undefeated.• Celebrities who believe in aliens somehow become a full-blown conversation.• And yes, there are hot takes on Dippin' Dots, because no topic is too important or too ridiculous for this show.It's another beautifully unhinged installment of your favorite daily comedy show, packed with weird news, pop culture commentary, celebrity stories, conspiracy-adjacent nonsense, and the kind of conversations that somehow make perfect sense before 10 a.m.Whether you're here for funny stories, celebrity gossip, UFO believers, or the possibility of becoming the new ruler of Hell, Michigan, this daily comedy show delivers exactly the kind of chaos you've come to expect.Today's episode starts exactly how you'd expect from a group of professional broadcasters... by arguing over cartoon dwarves and immediately proving why the game is called Matchup With The Morons.The crew jumps into a surprisingly intense round of trivia featuring Moon, King Scott, Rafe, and Learn, where confidence levels are high and actual knowledge levels vary dramatically. One wrong dwarf answer sparks a chain reaction of chaos that somehow leads to discussions about Indiana Jones, giant lizards, world rivers, and whether anyone actually knows where French fries came from.Things get even stranger when the gang learns about a man who has eaten more than 34,000 Big Macs in his lifetime. That's not a typo. That's a lifestyle choice. The crew tries to guess the Guinness World Record total and discovers that some people collect baseball cards while others collect burger receipts for five decades.Meanwhile, Rafe and Learn square off in a battle that becomes unexpectedly competitive thanks to classic rock knowledge, superhero trivia, and one question about collective nouns that nearly sends everyone into a full-scale grammatical civil war. Is it a knot of toads? An army of toads? A conference of toads? Nobody leaves this episode feeling smarter.The music trivia alone is worth the ride. The crew debates Led Zeppelin, The Yardbirds, Paul McCartney, and enough rock history to make your dad text the family group chat. Add in random movie facts, Titanic budget discussions, and the usual barrage of sarcastic commentary, and you've got another perfectly ridiculous day with The Rizzuto Show.Follow The Rizzuto Show → https://linktr.ee/rizzshow for more from your favorite daily comedy show.Connect with The Rizzuto Show Comedy Podcast online → https://1057thepoint.com/RizzShow.Hear The Rizz Show daily on the radio at 105.7 The Point | Hubbard Radio in St. Louis, MO. 'Chaos': '6-7' event near St. Louis attracts hundreds of kids, sparking fights, arrests; minor caught with butcher knifeA flesh-eating cattle parasite spreads beyond Texas as new screwworm cases are foundCollege Football Legend Ricky Williams Now An AstrologerSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Today's episode starts exactly how you'd expect from a group of professional broadcasters... by arguing over cartoon dwarves and immediately proving why the game is called Matchup With The Morons.The crew jumps into a surprisingly intense round of trivia featuring Moon, King Scott, Rafe, and Learn, where confidence levels are high and actual knowledge levels vary dramatically. One wrong dwarf answer sparks a chain reaction of chaos that somehow leads to discussions about Indiana Jones, giant lizards, world rivers, and whether anyone actually knows where French fries came from.Things get even stranger when the gang learns about a man who has eaten more than 34,000 Big Macs in his lifetime. That's not a typo. That's a lifestyle choice. The crew tries to guess the Guinness World Record total and discovers that some people collect baseball cards while others collect burger receipts for five decades.Meanwhile, Rafe and Learn square off in a battle that becomes unexpectedly competitive thanks to classic rock knowledge, superhero trivia, and one question about collective nouns that nearly sends everyone into a full-scale grammatical civil war. Is it a knot of toads? An army of toads? A conference of toads? Nobody leaves this episode feeling smarter.The music trivia alone is worth the ride. The crew debates Led Zeppelin, The Yardbirds, Paul McCartney, and enough rock history to make your dad text the family group chat. Add in random movie facts, Titanic budget discussions, and the usual barrage of sarcastic commentary, and you've got another perfectly ridiculous day with The Rizzuto Show.This comedy podcast proves once again that a room full of adults can spend half an hour debating topics that absolutely should not require debate. Somehow that turns into entertainment.If you love a comedy podcast packed with weird facts, hilarious fails, pop culture randomness, competitive nonsense, and the kind of arguments that only happen on live radio, this episode delivers all of it.Thanks for listening to another comedy podcast from The Rizzuto Show, where the facts are questionable, the confidence is unlimited, and the Big Mac math is somehow the most accurate thing discussed all day.Follow The Rizzuto Show → https://linktr.ee/rizzshow for more from your favorite daily comedy show.Connect with The Rizzuto Show Comedy Podcast online → https://1057thepoint.com/RizzShow.Hear The Rizz Show daily on the radio at 105.7 The Point | Hubbard Radio in St. Louis, MO.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Common Man Hour 2 --5 Questions --Big Mac is Back --Stanley Cup Finals --O'Neill Contract Situation --Gophers vs TommiesSee omnystudio.com/listener for privacy information.
Craig and Big Mac analyze the New York Knicks' frustrating Game 3 loss to the San Antonio Spurs in the NBA Finals. They examine Victor Wembanyama's controversial foul on Jalen Brunson and debate whether poor officiating or the team's own sloppiness caused the defeat. The discussion on The Carton Show also addresses embarrassing fan behavior at Bryant Park and the star-studded crowd at Madison Square Garden. 01:50 - Wembanyama's Attack on Brunson 06:25 - Officiating and Non-Calls 11:54 - Brunson's Turnover Struggles 15:50 - Game 4 Must-Win 21:25 - Bryant Park Fan Embarrassment 27:35 - NBA Officiating Reports 38:10 - Derek Jeter Blamed 46:20 - Time Magazine List Debate
Carton and McMonigle react to the Knicks' disappointing loss to the San Antonio Spurs in Game 3 of the NBA Finals. The guys weigh in on the controversial officiating; the outstanding performances by O.G. Anunoby, Josh Hart and Jalen Brunson; and the lackluster efforts from Mikal Bridges and Landry Shamet.
Craig and Big Mac scrutinize the NBA's officiating following a controversial Knicks loss, specifically focusing on the Spurs having six men on the court. They debate Jalen Brunson's performance and the physicality of players like Jose Alvarado while reacting to explanations from league officials. The conversation takes a detour into fairy tale trivia before looking ahead to the Yankees' upcoming matchup against the Guardians. 02:19 - NBA Officiating Review 06:22 - Spurs' Six-Man Error 12:52 - NBA's Cop Out Explanation 19:01 - Fairy Tale Trivia Banter 30:14 - Yankees Pinstripe Preview
Carton and Big Mac analyze the New York Knicks' Game 3 loss to the San Antonio Spurs, highlighting Victor Wembanyama's aggressive play and missed officiating calls. They debate the impact of celebrity attendees like Derek Jeter and DJ Khaled while addressing unruly fan behavior in Bryant Park. 01:20 - Knicks Lose In Garden 06:11 - Wemby Attacks Jalen Brunson 11:00 - Mike Brown Blasts Officials 15:50 - Game Four Series Outlook 22:20 - Bryant Park Fan Incident 31:45 - NYPD's Spurs In Six 39:10 - Jeter's Courtside Appearance 42:20 - DJ Khaled's Phone Problem
If you want to increase revenue, upselling and cross-selling can help. So what’s the difference? Upselling means selling a better or a higher priced version of the thing that they’re looking at. Whereas cross-selling is making a recommendation of something that’s compatible. David: Hi, and welcome to the podcast. In today’s episode, co-host Jay McFarland and I will be discussing the topic of upselling and cross-selling. Are you doing it? Welcome back, Jay Jay: Yeah, hey, thank you, David. Listen, have these bad memories when I was a kid and I was working in a fast food place and the manager was always pressing me, “ask them if they want a Coke, ask them if they want fries.” And I got to a point where it’s hard to upsell and I think this has grown into my adulthood. You know, I just barely got the sale and now I’m asking them for more. It’s not an easy thing to do for people. David: You know, it’s interesting you should mention the fast food example because it’s the perfect example. It’s the one that everyone can relate to. “You want fries with that?” Jay: Yeah. David: Or the shortened version that you hear a lot of times, “want fries with that,” as the four word upsell. And it works extremely successfully for people in that sort of industry. Because it makes sense. Somebody’s coming in, they’re ordering whatever, a burger or something, or they’re ordering a burger and a drink, “want fries with that” makes perfect sense. And some percentage of time they’re going to say yes. And whether that is 1% of the time or 80% of the time, it’s probably maybe 30 to 60% of the time, I would guess, they’re going to say yes. Because it’s like, “oh, all right, sure. Why not? I’m already here.” Jay: Yeah. David: And you hit on a great point, which is that we can feel funny about upselling, if we feel like the purpose is to simply get more money out of a person. If it feels like it’s completely one-sided, if it feels like it’s manipulative, then we’re not going to want to do it. So I personally believe that the times that we should upsell and cross-sell are the times when we truly believe that we have an additional solution that is going to be better for them. Now, in the fast food example, are french fries better for you on top of the Coke and the hamburger? Jay: Yes! David: Probably not from a, health level, but certainly from a satisfaction level, yeah, it’s better. People are likely to want that. But in business, if you’re selling something, and somebody comes to you and they have something very specific they want to buy, and you have something that would be complimentary to that, or something that would go with that really well and would increase the value to the buyer, then you kind of owe it to them to at least ask them if they’re interested in that. Jay: Mm, I love that. I love that idea that if you are feeling uncomfortable, maybe you should ask yourself why. And how do you feel about your product? Are you really providing a value to them or are you just trying to sell something and get a paycheck, right? And I think we all have to ask that question about our own careers and what we’re doing and what we’re selling. But, you know, if you can just feel great that what you’re providing them is going to improve their situation, then you’re just passionate about what you’re doing and that’s going to come through. David: Yeah. So when you are talking to somebody like that, if you’ve got something that is actually going to be a benefit to them, if it’s going to help them, then it’s a lot easier to do it. So that really just boils down to motives. What is the motive? And unfortunately, I think sometimes managers, like in the situation you described in the fast food restaurant, the manager says, “just do this. Ask them if they want this. Push it, push it, push it. Sell, sell, sell.” When instead, if the manager had said to you, Hey, listen, when people come in here, they’re hungry. They want something good. You know, they’ve ordered this, they’ve ordered that other thing, so they might want it and maybe they didn’t think of it. You might want to suggest that. Maybe they want dessert, maybe they want an apple pie at the end, right? Jay: Mm-hmm. David: Apple pie. I’m saying yes to an apple pie, right? And if you don’t ask, you don’t get, and it’s very easy for them to say no. Now, there are situations, and I’ve heard it referred to, particularly in online situations, where there are online upsells where you buy something and then it asks you if you want to buy this and you want to buy that and you want to buy this. Yeah, I’ve heard people refer to that as upsell hell. Now, if you get somebody involved in that, then that’s not good. But if you make a recommendation that makes sense for them, then I think there’s absolutely nothing wrong with that. Jay: Yeah, absolutely. I also have heard this, you know, back to the fast food example, when the person who’s embarrassed to do it, they say, my manager wants me to ask you if you, and I’m like, oh, that’s just the worst situation. But I think, you know, I’ve also had like servers say, ” you should try this because it’s really good.” David: Yeah. Jay: And that’s different, right? That doesn’t sound like an upsell. That doesn’t feel like an upsell. So how you go about it, and are you passionate about it? Do you really believe that? David: Right. Jay: That makes all the difference. David: When my son was traveling, he was in Italy with some of his friends and they went out for dinner one night and they went into this restaurant and the waiter was very happy to see them. Americans there to spend money, and the waiter came over to take for order and one of the guys ordered chicken and he said, “no, no, no, no. You don’t want the chicken. It’s terrible here, get the steak,” right? Now there’s an example of an upsell, I guess. Jay: Yeah, David: Upsold them from the chicken to the steak. The steak was a lot more expensive. Was the chicken there really terrible? I have no idea. But he presented it in a way that made them think, all right, I’ll get the steak. And it was entertaining, too. So I think there are ways of engaging in this type of behavior where if it’s not manipulative, and it actually gets them a better result than you might as well do it. You know, another thing I think that people should consider is that when it comes to upsells and cross cells, it’s not something that always just has to take place at the immediate point of purchase. I mean, obviously that’s a great time to do it, but if someone buys something from you… in the promotional products industry, I mean the, examples are kind of easy. Somebody buys t-shirts or sweatshirts, “want caps with that,” right? Would be the equivalent of french fries. And you can ask and they can say yes or they can say no, whatever it is. But if you don’t do it at the point of sale, you could contact them back maybe a few weeks, a month later. Hey, I just wanted to let you know we just got this new product in. I think it would go perfectly with those shirts you got. Would you be interested in having a look at that? Right? And that’s an example of an upsell or a cross-sell that could take place later. So it’s not like, If you didn’t do it the first time, you can never do it again. There are plenty of opportunities to do that throughout the sales cycle. Jay: Yeah, I agree. And the other thing, I’ve seen some research and it’s something that I’ve implemented that has helped me get over the upsell thing, is that research that I’ve seen shows that the time when people are most willing to spend more with you is when they just spent with you. And that seems counterintuitive, right? Like, I just got this money out of you. You just spent money and you’re willing to spend more. That doesn’t feel exactly right. David: Yeah, but again, if you go back to the fast food example, it does make perfect sense. I’m getting this and I’m getting that. Do I want this too? Yeah, sure, why not? So there is that aspect of it. Now, outside the fast food example, it might not be quite as obvious and there might not be as much of a connection. But once again, I think if we get beyond the idea of selling product, and we get more into the idea of satisfying the customer, what is the customer looking to get from this experience? So in a promotional products example, am I looking to buy shirts? Not so much. I’m looking to buy awareness of my business. Maybe I’m looking to have people wear this thing and have people see it and recognize my business. Perhaps I’m looking for a sense of affinity, that the people who wear it feel good about my company. So there are very deep things that I could be looking for in this purchase. And so if I’m able to connect my additional recommendations, my upsells and my cross cells to those types of things, the things that motivated them to want to do it in the first place, then they’re going to be a lot more likely to say yes. But they’re also going to be a lot more likely to appreciate the fact that you thought about what they actually want and you’re trying to deliver it to them. Jay: Yeah, and then you’re avoiding that salesperson feeling and you’re more like a consultant, as we’ve talked about so many times in these podcasts. I think the other thing that you have to remember, just from a pure business standpoint, we talk about customer acquisition costs a lot, and if you can upsell somebody, That’s product on top of your initial acquisition cost. And then if you can cross-sell them, take your existing lead database and cross-sell them into other products, that by far is a better way to do business than constantly having to find new customers and always paying that cost to get those new customers in the door. David: Yeah, absolutely. One of the other things that we’ve done in our training is also suggesting to salespeople that when they’re recommending a product to the customer, you don’t always have to recommend the lowest priced option. Now, there are a lot of customers who are like, I just want the cheapest, I want the cheapest thing. But a lot of times the cheapest thing is not the best option. It’s going to fall apart, or the logos are going to rub off, or it’s not going to be the best thing. So another thing we can do, and this isn’t really related to upselling or cross-selling, but one of the things you can do is you can start out offering something that has a higher value that is a, a better product, a more high-end product, and let them say to you, “no, I want something cheaper.” Right? Because if you don’t do that, and you’re successful in selling them the cheapest thing, congratulations. You could have had this better sale and the customer could have had a better product. So that’s, as I said, not directly related to upselling and cross selling, but when you’re thinking in terms of, “well, what would I do or what would I like?” A lot of times we are more sensitive about other people’s money than they are. And we’re more likely to recommend something that’s cheap, just for the sake of getting the sale, rather than thinking what’s going to serve this person best in terms of what they’re looking to accomplish. Jay: Yeah, I think that’s a great line, that we’re more concerned about their money than they are. Again, looking at research and looking at our own behavior, I think sometimes we feel that if it costs more, it’s going to be better. If it’s cheap, it’s going to be worse. So oftentimes charging a premium, or at least giving them that option, makes them feel like they’re getting something of value. And I’ve seen situations where people didn’t sell very much of a product at a really low price point. So what did they do? Instead of lowering it, they raised it and it actually brought in more sales. There’s a lot of psychology involved in this, but it’s absolutely true and I think the bottom line, if you don’t ask, it’s not going to happen, right? David: Yeah. And also just to clarify real quickly, because we didn’t do this upfront, when I think in terms of upselling versus cross-selling, what’s the difference? Upselling to me means selling a better or a higher priced version of the thing that they’re looking at. Whereas cross-selling is making a recommendation of something that’s compatible. So the hamburger to french fries, that would be more of a cross-sell. An upsell would be upselling from a hamburger to a Big Mac, right? Jay: Mm-hmm. David: So you’re getting a bigger, better version of the thing that they were looking at. And so again, we’re talking about this in industries where people are selling, not just behind the counter taking orders. So when you think about that, if somebody is looking at investing in whatever t-shirts, well, maybe they would like to get the heavyweight, hundred percent cotton rather than the promotional weight 50/50. Maybe they would like to get multiple colors on there, that type of thing. That would be an upsell. Whereas a cross sell would be, you know, want caps, that type of thing. Jay: Yeah. Yeah. And just talking about promotional products, I can tell a difference when it’s a nice shirt or when it’s just like the cheapest. And so that’s some way that I could use to upsell somebody. Because if you’re putting your name and your logo on it, and it’s not very good quality, you’re sending a message, right? And so that’s a way that I think you can help people understand that it’s important that they consider those types of things. David: Yes. And one thing that you will find out for sure is that if you’re selling promotional products and you sell something cheap to a customer and they buy it and it’s not good, they’re not going to blame themselves. They’re going to say, why did you sell me this shirt? Well, you told me you wanted something cheap. Well, not that cheap. Not so cheap that it is going to be terrible. Oh, I didn’t know. Right? So… Jay: That goes back to the don’t buy the chicken, it’s terrible. Get the steak. Right? David: Exactly. Yeah. Jay: Yeah. Which again, great example, because if I heard that, I’m like, wow, this person cares about me. I’m not thinking, wow, this person wants me to spend more money, right? So it’s all in the attitude and how you convey it. David: Yeah. Jay: All right. How do people find out more? David: Well, you can go to TopSecrets.com/call to schedule a call with myself or my team. We would be happy to walk you through this stuff. If you’re struggling to increase the average value of your orders, if you’re struggling to bring more customers through the door, or you just need somebody to talk to about how to make things better in your business, TopSecrets.com/call, we would love to have that conversation with you. Jay: Well, and I love our conversations, David. Thank you so much for your time today. David: Thank you, Jay. Are You Ready to Integrate Upsells & Cross-Sells to Increase Value and Help Customers? If so, check out a few ways we can help: Just Getting Started? If you (or someone on your team) is just getting started in promotional product sales, learn how we can help. Ready to Grow & Scale Your Business Fast? If you're an established distributor serious about growing your sales and profits now, check out this case study and schedule a call with our team. Need EQP/Preferential Pricing? If you're an established distributor doing a decent volume of sales, click here to get End Quantity Pricing from many of the top supplier lines in the promo industry.
Craig and Big Mac discuss the immense excitement in New York City as the Knicks prepare for a pivotal Game 3 in the NBA Finals. They analyze Victor Wembanyama's distractions, the impact of Mikal Bridges and Karl-Anthony Towns, and the logistical challenges presented by President Trump attending the game at Madison Square Garden. 02:10 - Game Three Buzz 03:45 - Bar Atmosphere Vibe 06:10 - Victor Wembanyama Painting 10:25 - President Trump Visit 16:10 - MSG Security Concerns 20:45 - National Media Disrespect 26:45 - Knicks Finals Pressure 31:08 - Trump Arrival Details 36:15 - Knicks Fan Excitement 41:50 - NBA Official Report 46:10 - Suite Sale Story 52:45 - June Radio Importance 57:15 - Honesty And Recovery 01:01:30 - Coach Mike Brown 01:06:35 - Watch Party Argument 01:11:10 - Outbound Traffic Weights
Craig Carton and Big Mac discuss the electric atmosphere in New York City on The Carton Show as the Knicks prepare for a pivotal Game 3 against the Spurs. They debate the impact of President Donald Trump's attendance on Garden security while highlighting Karl-Anthony Towns' interior dominance over Victor Wembanyama. The conversation also explores Jalen Brunson's leadership and critiques the national media's skepticism regarding the team's historic win streak. 01:20 - Game 3 Buzz in NYC 05:30 - Wembanyama Painting Controversy 11:40 - Trump's Garden Security 17:50 - Presidential Sports Moments 21:40 - National Media Bias 25:45 - Jesse Itzler Backstory 35:20 - Garden Security Logistics 42:50 - Wembanyama Interior Defense 46:10 - Officiating Crew Critique
Bobby and Mac debate the psychological pressure on the Knicks heading into Game 3 at Madison Square Garden, specifically the fear of a historic collapse similar to the 2004 Yankees. They also discuss the astronomical ticket prices for the NBA Finals and share a story about selling a World Series suite for $100,000. 01:00 - Knicks Pressure and Yankee PTSD 06:15 - President's Visit to MSG 10:39 - Big Mac's Phone Disaster 18:51 - $100,000 Ticket Selling Dilemma 26:15 - Historic Day for New York
Craig and Big Mac analyze the intense atmosphere at Madison Square Garden as the Knicks face the Spurs in the NBA Finals. They clash with callers over the impact of Donald Trump's attendance and soaring ticket costs on the team's home-court advantage. The conversation concludes with score predictions and a bold individual performance projection for OG Anunoby. 01:25 - Creed Mashups And Stella Rose 07:20 - Knicks NBA Finals Analysis 12:50 - Garden Ticket Price Debate 20:55 - Trump MSG Attendance Controversy 29:20 - Wembanyama Matchup Analysis 33:00 - Live From Madison Square 40:40 - Game Three Final Predictions
Craig Carton and Big Mac break down the Knicks' defensive strategy against Victor Wembanyama ahead of Game 3 of the NBA Finals. Anthony Gallo reports live from Madison Square Garden on the intense security measures surrounding Donald Trump's appearance at the arena. They conclude with a bold scoring prediction for OG Anunoby and an evaluation of the Finals MVP race. 01:00 - Analyzing the Wembanyama Threat 05:37 - MSG Security and Atmosphere 09:15 - Donald Trump at MSG 13:18 - OG Anunoby Scoring Prediction
Chris McMonigle and Robert Lichtenstein analyze the mounting pressure on the Knicks to secure a championship after their 2-0 series start. They discuss the logistical distractions of a presidential visit to the arena and the ethical dilemma of selling high-priced Finals tickets. The conversation highlights the magnitude of this postseason for New York sports culture and the legacy of WFAN. 01:00 - Knicks Finals Pressure Debate 06:15 - Presidential Visit at MSG 10:38 - Bobby's Broken Phone Crisis 18:51 - Selling $100K Championship Tickets 26:53 - Historic Day for WFAN
„Někdy si myslím, že jsem taková na oko silná a že vlastně všechno zvládnu – a zvládla jsem a jsem spokojená, na šťastném místě. Ale muselo to být náročné pro tu mladou Ewu, pro náctiletou Ewu,“ ohlíží se zpěvačka Ewa Farna, která oslaví 20 let na scéně sérií koncertů v pražském Edenu. Jak probíhaly přípravy? Které stereotypy chtěla narušit novou písní Big Mac? A proč ráda přiznává vlastní nedokonalost? Poslechněte si rozhovor.Všechny díly podcastu Host Radiožurnálu můžete pohodlně poslouchat v mobilní aplikaci mujRozhlas pro Android a iOS nebo na webu mujRozhlas.cz.
„Někdy si myslím, že jsem taková na oko silná a že vlastně všechno zvládnu – a zvládla jsem a jsem spokojená, na šťastném místě. Ale muselo to být náročné pro tu mladou Ewu, pro náctiletou Ewu,“ ohlíží se zpěvačka Ewa Farna, která oslaví 20 let na scéně sérií koncertů v pražském Edenu. Jak probíhaly přípravy? Které stereotypy chtěla narušit novou písní Big Mac? A proč ráda přiznává vlastní nedokonalost? Poslechněte si rozhovor.Všechny díly podcastu Host Radiožurnálu můžete pohodlně poslouchat v mobilní aplikaci mujRozhlas pro Android a iOS nebo na webu mujRozhlas.cz.
„Někdy si myslím, že jsem taková na oko silná a že vlastně všechno zvládnu – a zvládla jsem a jsem spokojená, na šťastném místě. Ale muselo to být náročné pro tu mladou Ewu, pro náctiletou Ewu,“ ohlíží se zpěvačka Ewa Farna, která oslaví 20 let na scéně sérií koncertů v pražském Edenu. Jak probíhaly přípravy? Které stereotypy chtěla narušit novou písní Big Mac? A proč ráda přiznává vlastní nedokonalost? Poslechněte si rozhovor.
Conversation centers on the Knicks-Spurs playoff matchup and defensive strategies for Victor Wembanyama. A debate breaks out over a hypothetical trade involving Aaron Judge's health for a guaranteed Knicks championship. They also welcome Mike in Manhattan to weigh in on the Yankees versus Knicks loyalty test. 01:00 - Knicks vs Spurs Preview 03:39 - Analyzing The Betting Line 07:13 - Trading Judge For Titles 14:47 - Mike Weighs In
Craig and Big Mac react to news that Aaron Judge will be sidelined for months with a stress fracture. They debate whether a New York Knicks championship is worth sacrificing the Yankees star's season. This segment also previews Game 2 of the NBA Finals and critiques official Tony Brothers. 01:24 - Aaron Judge Injury Analysis 06:40 - Yankees Roster Depth Analysis 13:48 - Knicks Spurs Game 2 17:28 - Saratoga Jockeys Support Knicks 25:22 - NBA Officiating Under Fire 29:10 - The Ultimate Sports Sacrifice
Craig and Big Mac analyze the impact of Aaron Judge's rib injury and whether the Yankees' depth can sustain a division run. They are joined by legendary broadcaster Marv Albert to reflect on Knicks history as the team heads into Game 2 of the NBA Finals. A heated debate ensues regarding whether fans would sacrifice Judge's season for a guaranteed New York championship. 01:50 - Aaron Judge Injury News 07:37 - Yankees Roster Depth 12:36 - King Of New York 24:38 - Marv Albert Interview 29:30 - The Ultimate Sports Sacrifice 25:24 - Swift And Kelce Wedding 27:21 - Ben Rice Catching Strategy 38:21 - Knicks Game Two Predictions
Craig Carton and Big Mac analyze the Knicks' resilient Game 1 victory over the Spurs, praising Karl-Anthony Towns and Jalen Brunson for their closing efforts. They dismiss early criticism from figures like Skip Bayless while Carton recounts a humorous mishap with menopausal edibles. The conversation also explores the emotional weight of a potential New York championship and the staggering cost of NBA Finals tickets. 01:25 - Knicks Claim Game 1 Victory 05:15 - Towns and Brunson Impact 10:15 - Dealing with Media Critics 14:15 - The Obnoxious Fan Reality 17:20 - Carton's Gummy Mistake 22:10 - Debunking Small Guard Narrative 26:40 - Betting Odds and Underdogs 32:45 - MSG Atmosphere and OG Shot 38:55 - Visualizing the Final Buzzer 43:20 - Finals Ticket Prices Soar
Craig and Big Mac celebrate the New York Knicks' playoff success and Karl-Anthony Towns' emergence as a defensive leader against Victor Wembanyama. They shift to a sobering update regarding Aaron Judge, who is seeing a specialist for potential thoracic outlet syndrome. Craig recounts his own history with the same medical condition to explain the severity of the situation for the Yankees. 01:55 - Wild Knicks Celebration Stories 06:00 - Towns Leadership Evolution 10:55 - New York Summer Unity 15:05 - Producer Knicks Fandom Debate 27:25 - Yankees Winning Hit Celebration 31:35 - Aaron Judge Injury Update 36:05 - Craig Personal TOS Experience 50:50 - Towns Defensive Performance Analysis
They discuss the alarming news regarding Aaron Judge's injury and a potential diagnosis of thoracic outlet syndrome. The conversation shifts to the Knicks' championship run and Jalen Brunson's growing legacy compared to past New York stars. They also debate who holds the title of King of New York while taking calls from passionate fans. 01:20 - Aaron Judge Injury Update 05:37 - Yankees Pitching vs. Judge 12:01 - King of New York Debate 16:00 - Childhood Crushes & Nicknames 19:35 - Big Mac's Sports Heart 24:00 - Greatest Knicks Ranking 30:30 - Celebration Safety & C4 34:30 - Anthem & Dead Icons 40:40 - Knicks Series Predictions 44:40 - Predicting Judge's MRI
Craig Carton and Chris McMonigle react to the Knicks' thrilling Game 1 win and discuss the incredible chemistry that has carried New York to the NBA Finals. The guys laugh about the internet's funniest Landry Shamet comparisons, debate why this Knicks team plays so well together, and praise Tom Thibodeau's coaching after key adjustments against San Antonio. Plus, Craig goes off on politicians trying to make sports jokes, callers weigh in on the Knicks comeback, and Big Mac explains why this group is truly "out-teaming" opponents on the road to a championship.
Craig and Big Mac celebrate the New York Knicks' dominant Game 1 win over the San Antonio Spurs, praising the defensive effort against Victor Wembanyama. They also address the sobering news regarding Aaron Judge, who is seeing a specialist for potential season-ending thoracic outlet syndrome. They weigh the impact of losing the Yankees' captain against the joy of a historic Knicks championship run. 01:50 - Knicks Beat The Spurs 05:50 - Towns and Brunson Excel 15:15 - Craig's Edible Story 22:42 - Acho and Bayless Tweets 31:34 - Aaron Judge Injury News 37:10 - Thoracic Outlet Syndrome Explained 41:43 - Secondary Market Tickets 48:30 - King Of New York 55:40 - Towns Shuts Down Wemby
Craig Carton, Big Mac, and Gallo address mathematical errors regarding gambling odds and payouts for tonight's game. They also take a listener call about the best pizza in Bay Ridge before analyzing the Knicks' mindset entering the NBA Finals against the San Antonio Spurs. 01:04 - Correcting Gambling Odds Errors 06:12 - Pizza And Knicks In Five 10:33 - Knicks-Spurs NBA Finals Analysis
The Carton Show captures the electric atmosphere in New York as the Knicks prepare for their first NBA Finals appearance in decades. Craig and Big Mac break down the matchup against Victor Wembanyama, San Antonio's controversial ticket policies, and James Dolan's narrative about the team gelling at the perfect time. 01:07 - NBA Finals Preview 06:18 - Knicks Team Likability 08:14 - MSG Watch Party 09:53 - Spurs Ticket Controversy 11:01 - Series Prediction Rules
Craig Carton & Big Mac Explain Why Knicks Fans MUST Shop the Betting Lines
Craig Carton and Big Mac analyze the Knicks' playoff run and why Victor Wembanyama isn't ready for the pressure of New York. They reflect on the anniversary of Tom Thibodeau being fired and how Leon Rose built a championship contender. The duo also discusses the scramble for watch party tickets and Karl-Anthony Towns' potential impact. 01:04 - Wemby Struggles In New York 05:22 - Knicks Depth vs Spurs 08:22 - Tom Thibodeau Firing Anniversary 12:11 - Knicks Watch Party Mania 20:50 - Playoff Predictions And KAT
Craig and Big Mac weigh the impact of Aaron Judge's rib injury on the Yankees' season before shifting focus to the Knicks' historic NBA Finals matchup against the Spurs. They explore the betting markets for the series and discuss the importance of Game 1 momentum for New York. The segment also features a look at Knicks legends, celebrity fans, and game predictions. 01:20 - Aaron Judge Injury Update 06:13 - Knicks Charity Auction 09:25 - Marv Albert Interview News 12:55 - NBA Betting Markets Analysis 16:50 - Knicks vs Spurs Preview 21:00 - Betting Odds Verification 27:46 - Dining and Knicks Fandom 31:35 - Knicks Anthem and Predictions
Little D joins Craig and Big Mac to perform his Mecca Knicks Freestyle before receiving a surprise live critique from hip-hop legend Lil Wayne. They discuss the electric atmosphere in New York City and analyze whether Mikal Bridges or Karl-Anthony Towns will be the X-factor in the Finals. The conversation highlights the Knicks' depth and the local support seen at legendary spots like the Salty Dog. 01:20 - NBA Finals Halftime Show 05:45 - Little D Rapping Background 11:15 - Lil Wayne Live Call 17:00 - Knicks Team Involvement 24:55 - New York City Hype 31:20 - Mikal Bridges Performance 39:00 - Finals MVP Candidates
Craig and Big Mac analyze the electric atmosphere in New York City as the Knicks prepare for a historic Game 1 of the NBA Finals against the San Antonio Spurs. They detail the massive ticket demand for Madison Square Garden watch parties and debate the impact of key roster moves made by Leon Rose. The discussion also includes strict rules for series predictions and a look at Victor Wembanyama's previous struggles at Yankee Stadium. 01:20 - NBA Finals Game 1 05:08 - NBA Finals Ratings Potential 10:14 - MSG Watch Party Madness 13:44 - Series Prediction Rules 17:25 - Firing Tom Thibodeau 20:31 - Wembanyama's New York Struggles 27:47 - Leon Rose Roster Moves 32:42 - Celebrity Row Auction 38:42 - High School Nicknames 42:50 - Trump's Finals Outlook
Craig and Big Mac analyze the New York Knicks' highly anticipated NBA Finals matchup against Victor Wembanyama and the San Antonio Spurs. They discuss the impact of Mitchell Robinson's return, break down Mikal Bridges' postseason resurgence, and debate whether the team's chemistry can overcome the Spurs' young superstars. The conversation also features a surprise call from Lil Wayne during an interview with rapper Lil D and an update on the severity of Aaron Judge's recent bone bruise. 02:00 - Finals Game 1 06:50 - Knicks Ratings Potential 10:05 - Mitchell Robinson Injury 14:20 - Knicks Franchise History 19:40 - Wembanyama's Pressure Issues 23:10 - NBA Finals Matchups 27:10 - Leon Rose Roster 30:40 - Knicks Ticket Craze 34:10 - Lil D Rap Performance 37:35 - Lil Wayne Surprise Call
Craig and Big Mac evaluate the status of Mitchell Robinson after he is spotted practicing without a wrap following surgery. They analyze the impact of his potential return on the series against Victor Wembanyama and the Spurs. Additionally, they discuss a reported locker room scandal involving Haason Reddick and AJ Brown that fractured the Philadelphia Eagles.
Craig and Big Mac analyze Mitchell Robinson's mysterious hand injury and whether the Knicks can overcome his potential absence in Game 1 of the NBA Finals. They also dissect a wild report about dysfunction within the Philadelphia Eagles' locker room involving A.J. Brown and Haason Reddick. Conversations range from San Antonio's unique fan sections to personal anecdotes about encounters with nuns. 01:20 - Mitchell Robinson Injury Mystery 05:30 - Knicks Depth vs Spurs 14:10 - San Antonio Fan Observations 18:30 - New York Baseball Recap 24:20 - Eagles Locker Room Scandal 32:30 - Robinson Video Analysis 38:30 - Nun Stories and Movies
Carton and Big Mac react to the breaking news of Aaron Judge's shoulder bone bruise and its potential impact on the Yankees' lineup. They also examine Mitchell Robinson's status for the Knicks' playoff run and debate Carton's legacy as a top-ranked Centipede player. 01:40 - Mitchell Robinson Injury Update 06:10 - Terry Fox Movie Discussion 09:52 - Knicks NBA Finals Hype 12:02 - Carton's Arcade Game Prowess 16:42 - Aaron Judge Shoulder Injury 22:05 - Yankees Bullpen Prospect Debate 28:20 - Whoopi Goldberg Movies Discussion 35:10 - Knicks Game Bar Promotion
Craig Carton and Chris "Big Mac" McMonigle react live to the Judge news, debate how serious the injury could be, discuss Yankees prospect Carlos Lagrange's bullpen transition, and compare Judge's injury situation to Mitchell Robinson's expected return for the Knicks. Plus, the guys go completely off the rails with stories about Craig being the THIRD-BEST Centipede player in the world as a kid, arcade games, old-school tournaments, and some classic Carton Show chaos.
Craig reveals that Doug Gottlieb reached out about breaking down Knicks-Spurs NBA Finals games, leading to a hilarious ranking of basketball minds including Danny Hurley, Bernard King, Kenny Anderson, and Gottlieb himself. Then things take a turn when Craig and Big Mac start arguing over who would win in a one-on-one basketball game, with both confidently claiming victory. Plus, stories about Gottlieb's coaching style, pickup basketball, and the ongoing Knicks Finals excitement.
Craig Carton and Big Mac discuss the rumored rift within the Philadelphia Eagles locker room involving A.J. Brown and Jalen Hurts. They break down video evidence suggesting Mitchell Robinson will be ready for Game 1 of the NBA Finals despite his recent hand surgery. The conversation takes a turn into pop culture, debating the merits of the Sister Act films and Lauryn Hill's breakout role. 01:00 - Eagles Locker Room Rift 06:58 - Mitchell Robinson Injury Update 18:45 - Sister Act Movie Discussion 22:20 - Final Knicks Injury Forecast
Craig Carton and Big Mac discuss the mystery surrounding Mitchell Robinson's injury and his absence from media availability before Game 1 against the Spurs. Craig argues that the New York Knicks are deep enough to win the championship series even if Robinson is limited or sidelined. They also touch on the Mets' recent struggles and reports of locker room dysfunction involving A.J. Brown and the Eagles. 01:03 - Mitchell Robinson Injury Mystery 03:47 - Knicks Depth Without Robinson 12:51 - San Antonio Fan Base 17:59 - Mets Struggles & Eagles Drama
Craig Carton and Big Mac react to the New York Giants' flurry of wide receiver signings, including the return of Odell Beckham Jr. and the addition of JuJu Smith-Schuster. They analyze the impact of Mitchell Robinson's injury on the Knicks' championship hopes and welcome NFL Insider Jordan Schultz to discuss major trades involving Myles Garrett and AJ Brown. 02:25 - Giants Sign OBJ And Vets 07:24 - Nabors Softball Clip Debate 12:56 - Analyzing Beckham's Catch History 17:45 - Myles Garrett Trade News 35:34 - The Dianna Russini Plan 41:47 - WR Roster Dynamics Discussion 47:00 - Strategy To Stop Wembanyama 55:11 - Mitchell Robinson Injury Rumors 01:00:30 - NBA Finals Ticket Madness 01:06:07 - CD Club Penny Scams 01:11:10 - Hand Therapist Injury Insight 01:19:35 - Investigating Robinson's Mystery Injury 01:25:00 - Craig's New Chicken Annex 01:31:22 - Jordan Schultz Trade Breakdown 01:38:20 - Analyzing The Giants Offseason 01:42:24 - Jaxson Dart Politics Drama 01:47:15 - How The Rams Build 01:52:37 - Knicks Fan Trivia Quiz 01:57:20 - Reporting Ethics And Credits 02:03:18 - Giants Running Back Room
The Carton Show with Big Mac reacts to the New York Giants signing veteran receivers Odell Beckham Jr., Juju Smith-Schuster, and Braxton Berrios. Craig Carton questions the team's 'circus' offseason and discusses Malik Nabers' health following a charity softball game. They also break down rumors of a Myles Garrett trade and share advice for Dianna Russini's reporting career. 01:52 - Giants sign Odell Beckham Jr. 05:36 - Malik Nabers injury status 12:00 - Grading the Giants offseason 18:37 - Myles Garrett trade rumors 22:02 - Dianna Russini career strategy 36:05 - OBJ performance vs nostalgia 45:41 - NBA Finals ticket drama
Craig and Big Mac analyze the upcoming Knicks-Spurs series, focusing on defensive strategies to neutralize Victor Wembanyama. They debate Mitchell Robinson's hand injury and critique Chet Holmgren's disappearing act in Game 7 against San Antonio. Later, they discuss the Yankees' historic 13-run inning and share a touching moment with a longtime listener. 01:20 - Spurs Celebrate Thunder Win 04:30 - Strategy Guarding Victor Wembanyama 07:40 - Chet Holmgren Performance Critique 12:45 - Mitchell Robinson Injury Debate 17:40 - Gallo Press Pass Food 23:45 - Yankees Historic 13-Run Inning 28:10 - Knicks Starting Lineup Strategy 39:25 - Listener Linda Emotional Call