Podcasts about hain celestial

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Best podcasts about hain celestial

Latest podcast episodes about hain celestial

Spotlight On Podcast
Spotlight On with Ari Labell, former President of North America for Hain Celestial

Spotlight On Podcast

Play Episode Listen Later Mar 3, 2025 20:30 Transcription Available


On this episode of Spotlight On, Elaine Bermudez sits down with Ari Labell, an independent consultant and strategic advisor to the consumer goods industry and former President of North America for Hain Celestial. Ari shares valuable insights from his illustrious career, revealing the essence of building authentic brands that resonate with consumers. We also discuss how forward-thinking brands can balance purpose and profitability,  strategies for enhancing supply chain resilience, and  how AI could revolutionise data usage in FMCG. 

Rory Sutherland's On Brand
Soup-er Successful Marketing with Ruth Snowdon-Gough from Hain Celestial

Rory Sutherland's On Brand

Play Episode Listen Later Oct 9, 2024 43:26


In this episode, Rory interviews Ruth Snowdon-Gough, CMO of Hain Celestial, a company known for its ‘dawn to dusk' portfolio of brands including Sun Pat, Covent Garden Soup, Linda McCartney Foods and Ella's Kitchen. The discussion covers Hain's multi-year strategy for global growth, the meat-reduction trends influencing food consumption, and the evolution of vegetarian food toward flavour-rich offerings without taste compromise. They explore insights into educating children on cooking, whether soup deserves a bigger share of the portable meals market and the success story of Ella's Kitchen. In ‘Top Two Challenges', Ruth talks about balancing product sales with ethical goals and how the company manages the reputation of the McCartney family name when it comes to product development for the Linda McCartney range. If you want to do business with the UK's leading brands Request an ALF Insight demo. Hosted on Acast. See acast.com/privacy for more information.

Pleasantly Persistent-Talking Food Sales!
Talking Shop & Working with Distributors with Becky Harrison; Distribution Development Manager for Away From Home, Vending, and Convenience at Hain Celestial

Pleasantly Persistent-Talking Food Sales!

Play Episode Listen Later Aug 14, 2024 25:21


Topics Discussed: - Building Strong Distributor Relationships: Showing Up and Listening - Breaking the Ghosting Cycle: Building Rapport Over Email and Phone Calls- Navigating Plant-Based Startups: Overcoming Language Barriers- Working with Distributors: Commitment, Coolness, and Openness - QSR Crushes: Salad Chains & Tupelo Honey Southern Kitchen

Titans of Foodservice
Inside Look at the Building of Hain Celestial in Foodservice with Jen Roth and Emily Mark

Titans of Foodservice

Play Episode Listen Later May 31, 2024 36:10


In this week's episode of the Titans of Food Service podcast, Nick Portillo speaks with Jen Roth, Vice President of Away from Home and Small Format for Hain Celestial and Emily Mark, National Sales Manager for Away from Home Food Service and Vending at Hain Celestial. Nick, Jen, and Emily discuss Hain Celestial's intentional efforts to revolutionize the food service sector by integrating a health-focused and consumer-driven approach. Jen and Emily discuss the importance of internal culture, and strategic brand development, and share the challenges of launching a division within a well-established company while bringing better-for-you options to wider audiences. Quotes“You can underestimate the importance of choice. Whatever form, whether it's the grocery store or the queue line at your hospital, when you're going to visit someone and you're grabbing a bite, to have that choice available is really key. You don't know how your consumers are eating at home.” -Jen Roth“The quality of the food, the ingredients in the food, those are things that matter. One of my primary goals was to work for a company that had better items that gave solutions to people that not only offer better things that they can eat but also can heal their bodies." -Emily MarkTIMESTAMPS(01:49) Driving Hain Celestial Forward in Food Service Industry(04:31) Revamping Hain Celestial's Sales and Food Service Strategy(08:22) Blending Startup Spirit With Legacy Brand Expertise(20:09) Healthier Food Trends in Healthcare and Educational Institutions(23:30) Sleepy Time Bear's Surprising Social Media Stardom(27:28) Defining Brand Values and Making Decisions Aligned With Them(30:11) Expanding Diversity Through Inclusive Hiring PracticesRESOURCESPortillo SalesCONTACT Nick: nick.portillo@portillosales.com

Awesome Vegans with Elysabeth Alfano
How To Get Your Food Business Acquired with Yves Potvin

Awesome Vegans with Elysabeth Alfano

Play Episode Listen Later Feb 22, 2024 56:06


Three-time founder, Yves Potvin, discusses the current state of Plant-based Innovation sector and how to grow a food business to be acquired. Having sold gardein to Conagra and Yves Veggie Cuisine to Hain Celestial, Yves is now championing Konscious Foods with a plan to be acquired. Learn from this ultra-successful pioneer on The Plant-based Business Hour with Elysabeth Alfano. Subscribe! For plant-based media/branding consulting and public speaking, reach out at elysabeth@elysabethalfano.com. For more information, visit ElysabethAlfano.com. For more information, visit ElysabethAlfano.com. Connect with Elysabeth on Linked in here: https://www.linkedin.com/in/elysabeth-alfano-8b370b7/ For more PBH, visit ElysabethAlfano.com/Plantbased-Business-Hour.

The Plantbased Business Hour
How To Get Your Food Business Acquired with Yves Potvin

The Plantbased Business Hour

Play Episode Listen Later Feb 22, 2024 56:06


Three-time founder, Yves Potvin, discusses the current state of Plant-based Innovation sector and how to grow a food business to be acquired. Having sold gardein to Conagra and Yves Veggie Cuisine to Hain Celestial, Yves is now championing Konscious Foods with a plan to be acquired. Learn from this ultra-successful pioneer on The Plant-based Business Hour with Elysabeth Alfano. Subscribe! For plant-based media/branding consulting and public speaking, reach out at elysabeth@elysabethalfano.com. For more information, visit ElysabethAlfano.com. For more information, visit ElysabethAlfano.com. Connect with Elysabeth on Linked in here: https://www.linkedin.com/in/elysabeth-alfano-8b370b7/ For more PBH, visit ElysabethAlfano.com/Plantbased-Business-Hour.  

BRAVE COMMERCE
Ari Labell of The Hain Celestial Group on Navigating the World of 'Better for You' Brands

BRAVE COMMERCE

Play Episode Listen Later Jan 16, 2024 23:19


In this episode of BRAVE COMMERCE, Ari Labell, the President of North America for The Hain Celestial Group, joins hosts Rachel Tipograph and Sarah Hofstetter to discuss the company's dedication to promoting healthier living across various categories. As the conversation unfolds, Ari sheds light on his role as the President of North America, explaining that he oversees the day-to-day operations of the entire business. He provides an overview of Hain Celestial's mission, emphasizing its commitment to inspire healthier living through better-for-you brands across diverse categories. Additionally, he delves into the evolving definition of "Better For You," especially in the context of food. Discussing his career journey, Ari highlights the importance of gaining expertise in various roles, including marketing, and understanding the financial aspects that drive the business. He emphasizes the significance of being "trilingual" in understanding the consumer, shopper, and customer perspectives. Moreover, Ari sheds light on the necessity for leaders to surround themselves with intelligent individuals, including those who challenge their thinking and provide honest feedback. The discussion also centers on the transformation at Hain Celestial over the past seven years. Ari explains the company's shift from primarily acquiring brands to building purpose-driven brands. He introduces the Hain Reimagined strategy, focusing on brand building, channel expansion, and innovation to unlock growth potential. Ari expresses optimism about the continued growth of the "Better For You" trend, especially in categories like snacks, baby and kids, and beverages. He also highlights Hain Celestial's commitment to an Environmental, Social, and Governance strategy by outlining the three components: healthier products, healthier people, and a healthier planet. Key Takeaways: ● When innovating, ensure that new products align with the brand's core values● Emphasize sustainability in both product development and overall business practices● Explore opportunities for expansion beyond traditional channels Hosted on Acast. See acast.com/privacy for more information.

Taste Radio
Yes, Call It A Comeback. Why Innovation Is Key To Rudi's Revival.

Taste Radio

Play Episode Listen Later Dec 12, 2023 41:50


They say that everyone loves a good comeback story. Rudi's is writing the first chapter of a new one. Founded in 1976, the Colorado-based brand markets organic and gluten free breads, including sourdough loaves, English muffins, wraps and buns, and has fostered a loyal consumer following at natural and conventional retailers including Whole Market and Kroger.  In 2014, natural foods company Hain Celestial acquired Rudi's from private equity firm Charterhouse Equity Partners for $61.3 million. At the time, Rudi's generated nearly $85 million in annual retail sales, according to published reports. Unfortunately, brand sales and distribution regressed under new ownership. By May 2020, revenue was down to $35 million while ACV in the natural channel, which had been at 98%, plunged into the 30s. That month, Hain unloaded Rudi's to Mayfair Equity Partners, which incorporated the brand into its Promise Gluten Free bakery business. Over the next two years, Rudi's saw two CEOs arrive and depart, but in October 2022 Mayfair enlisted board member Jane Miller, who previously led the brand from 2008 to 2014, to helm the company. She also tapped experienced food and beverage executive Adam Hertel as chief sales officer. Their plan to breathe new life into Rudi's has evolved over the past year and came with the realization that sales and distribution couldn't return to 2014 levels without a significant shift in strategy and investment in innovation. In this episode, Miller and Hertel explained how they identified the most pressing issues at Rudi's and detailed its close working relationships with its retail partners to develop new products, including Texas toast and breakfast sandwiches. Show notes: 0:43: Interview: Jane Miller, CEO & Adam Hertel, Chief Sales Officer, Rudi's – Taste Radio editor Ray Latif spoke with Miller and Hertel at NOSH Live Winter 2023 about their respective paths to Rudi's, how they incorporated market research and consumer trends into the company's innovation strategy and how they factor timing and retailer resets into new product development and what gave them confidence to play in new categories. They also discussed how Gen Z and Alpha consumers fit into Rudi's business strategy and brand positioning as a whole, why “95 percent vs. 99 percent certainty” is a rule they abide by and whether they advocate for team members to have an entrepreneurial mindset or prefer for ideation and strategy to be generated by leadership. Brands in this episode: Rudi's Bakery, Jimmy Dean, Uncrustables

Business for Good Podcast
Will Entrepreneurial Lightning Strike Thrice? Yves Potvin's Konscious Foods

Business for Good Podcast

Play Episode Listen Later Sep 15, 2023 57:01


Nearly all startups fail. Often even founders with a successful exit under their belts have stories of entrepreneurial strikeouts prior to or after their home run. But every once in while there's a founder who seems to have the Midas touch who just keeps winning. No, I'm not talking here about Elon Musk. Rather, I'm talking about Yves Potvin. The classically trained chef pioneered the plant-based meat movement, founding Yves Veggie Cuisine in the 1980s, which was acquired for $35 million by natural foods giant Hain Celestial. One successful exit is rare, but Yves went on to then found Gardein, which brought alt-meat to even higher heights and was eventually acquired by Pinnacle Foods for $175 million. Rather than resting on his laurels and retiring into the Alt-Meat Hall of Fame (which if it existed he'd certainly be in it!), today Yves is betting that entrepreneurial lightning will strike a third time. He's just launched a new brand called Konscious Foods which aims to bring fish-free seafood to the masses, starting with sushi and other Japanese delights. Rather than relying on extruded plant protein isolates—the core of Gardein's products, along with most other alt-meats—Konscious is using whole vegetables like tomatoes, carrots, eggplant, and konjac as its core seafood replacers. But Konscious' frozen sushi, poke bowls, and onigiri don't taste like vegetable rolls. Rather, since Konscious acquired the IP of the defunct alt-seafood company Ocean Hugger Foods, the vegetables are prepared in such a way as to give the feel and taste of products like tuna, crab, and so on.  Already they're in Sprouts and Whole Foods (see their frozen sections), and you can even get sushi made at the Whole Foods sushi counter with their fish-free fish product.  In this interview, Yves and I talk about his life, success, struggles along the way, and lessons he's learned during his multi-decade career seeking to replace animals in the food system with healthier, more humane, and more sustainable options.  Discussed in this episode You can see Konscious' products here. Konscious Foods recently raised $26 million in venture capital. Konscious Foods acquired Ocean Hugger Foods' intellectual property. Yves previously founded both Yves Veggie Cuisine (acquired by Hain Celestial) and Gardein (acquired by Pinnacle, and now owned by ConAgra). Yves worked on Gardein with Tal Ronen, who later founded Crossroads Kitchen. Paul saw Quorn's vegan chicken sold at KFC UK at price parity with conventional chicken. Yves recommends reading Shoe Dog, Steve Jobs, and books by Brian Tracy. More about Yves Potvin Yves Potvin has dedicated his culinary career to creating healthy, tasty, convenient foods that can now be found in institutions across North America. In 2017, Yves bought Pacific Institute of Culinary Arts in Vancouver, and he is excited about training the next generation of chefs while infusing nutrition studies, sustainable practices and new technologies into the curriculum. Trained as a classical French chef, Yves successfully built two health-focused food companies. His first, Yves Veggie Cuisine, grew to become the largest refrigerated meat-alternative producer in North America. It was sold to the Hain Celestial Group in 2001. Yves then founded Garden Protein International in 2003 to create a meatless product line called Gardein, which redefined the plant protein category and became a game changer in this fast-growing segment. Gardein received many awards including Better Homes & Gardens' Best New Product Award 2014, Canadian Grand Prix Award (four years in a row), and the National Restaurant Association's 2014 Food and Beverage Innovation Award. Yves is now the founder and president of Konscious Foods, offering consumers with conscious and convenient plant-based seafood. Yves has been recognized for his career achievements, receiving the BC Food Processors Innovation Award in 2014, Mercy for Animals Innovative Business Award 2014, BC Export Award 2014 for Sustainability, and Canada's Top 40 under 40 Award from Financial Post magazine. Yves served on the UBC Faculty of Land and Food Systems Advisory Board from 2007-2018, and on the BC Ministry of Agriculture Board of Advisors.

Magic Inclined
Conscious Living with Michael and Bianca

Magic Inclined

Play Episode Listen Later May 19, 2022 37:18


This week, Michael & Bianca, executive producers and hosts of the travel lifestyle show Conscious Living, join us for a beautiful and indulgent conversation around adventuring into consciousness and the journey of living mindfully. We talk about: The inception of the Conscious Living show - how Bianca & Michael were struck by creative inspiration to combine their talents & spread positivity to the world The magic of Bali - the powerful energy and incredible experiences Bali has to offer & how this magical place influenced them Conscious Travel - The traveling duo share ways to offset your travel carbon footprint, questions to ask before your next adventure, & what to expect next season of Conscious Living Their advice for a plant-based diet PLUS where to find the best vegan cheese in France Michael & Bianca share advice for your physical & metaphysical journey into mindful living - some of their techniques, check-ins, quotes, techniques, philosophies, & so much more! Meet Michael and Bianca: Conscious Living is a fun lifestyle series now streaming on Amazon Prime, and premiering on PBS (for season 4!) that travels the globe on a hunt for what it takes to be a more mindful human - from unique yoga and wellness adventures to mouthwatering vegan street food, sustainable eco-fashion and design, and uplifting spiritual transformation. Through the exciting and meaningful adventures of its hosts — vegan chef Michael Alexander and his yogi wife, Bianca — Conscious Living inspires audiences around the world to embrace a more conscientious, healthy life. The media we consume is an important part of the wellness revolution, which led Bianca and Michael to conceive Conscious Living on a beach in Bali during their honeymoon in 2004. During a year-long spiritual sabbatical in the healing vortex of Sedona, Arizona, they produced the first episodes of Conscious Living as a resource to conscious travelers in 2006. Since launching Conscious Living, they've produced hundreds of inspiring stories at beautiful destinations in 18+ countries like a Zen hot springs meditation retreat near Big Sur, California and an Ayurvedic yoga detox in the Himalayas, and given viewers front-row seats to ethical events like an upcycled eco-fashion show in Hong Kong, while helping them hunt for the tastiest vegan street food from Bali to Berlin. Throughout the series, they have collaborated with Safeway/Von's O Organics Brand, Hain Celestial, Aveda, Whole Foods, Soda Stream, and more. Take the journey with Conscious Living as they travel the wild path to a brighter tomorrow. To connect with Michael and Bianca, please visit: https://consciouslivingtv.com/ Instagram @conciouslivingtv ▶▶▶ Please rate, commnet, and share this episode to share the magic, and join the Magic Inclined community to connect with magic humxns from all aroud the world: https://magicinclined.mn.co All music provided by www.lukesweeney.com Luke's spodify: https://open.spotify.com/artist/0HUCUssIZ14hidQEb4IpwZ

Are You Waiting For Permission?
A conversation with leader and coach Nicole North

Are You Waiting For Permission?

Play Episode Listen Later Mar 24, 2022 33:21


Nicole is the President and Founder of Whiteboard Consulting and has been leading large-scale leadership training initiatives with Whiteboard since its inception. Nicole's formal education includes an honors BA from the University of Toronto and an MBA from Wilfrid Laurier University. She is also certified as a Coach and as a practitioner in Meyers-Briggs Type Indicator assessments and training, Method Time Motion studies, and Appreciative Inquiry. She is the creator, designer, and lead facilitator of The Limitless LeaderTM program that creates leaders and teams that feel limitless to create and innovate paired with accountability and grace. Nicole has been designing and delivering online and in-person delivering human skills content for the last 10 years and is a top-rated facilitator for her engagement and passionate approach to delivery. Whiteboard's clientele includes: IMAX, Volkswagon, Mitsubishi, Hain-Celestial, Toronto Hydro, Toronto General Hospital, Canada Council for the Arts, WSIB, The Ontario Public Sector, The University of Toronto, Georgian College, and Humber College. Nicole is a retired fitness instructor who dances on her Peloton, a cottage-country lover, a vegan cook, and can out-karaoke almost anyone.IG: @whiteboardconsult###Your hosts of Are You Waiting for Permission? are Meridith Grundei and Joseph Bennett. They're friends, co-hosts, actors, improvisers and coaches. She lives in NYC and coaches actors, business professionals and presenters to fully engage with their audience, and themselves. She also mentors young actors and directors. He lives in San Miguel de Allende, México and  coaches artists and other creative beings about the beautiful business of art — and life. You can find Meridith:Meridith Grundei the performer artist gal Meridith Grundei CoachingYou can find Joseph:Joseph Bennett the artist/coach extraordinaire*Special thanks to Amy Shelley and Gary Grundei of high fiction for letting us use their music for the Are You Waiting for Permission? podcast.And... while the podcast is free, it's not cheap. We'd be thrilled to have your support on PATREONThank you. 

The Drill Down
Ep. 136: Hain Celestial CEO Mark Schiller, Lennar, Rite Aid, Paychex

The Drill Down

Play Episode Listen Later Dec 23, 2021 37:13


Hain Celestial CEO Mark Schiller (HAIN) explains how the pandemic is changing our eating habits. Lennar (LEN) shares its view of the housing market in 2022. How Rite Aid (RAD) is preparing for COVID to be with us for a long time. Paychex (PAYX) explains why inflation is good. The Drill Down with Cory Johnson offers a regular look at the business stories behind stocks on the move. Learn more about your ad choices. Visit megaphone.fm/adchoices

FoodBev.com Podcast
FoodBev Weekly News Bulletin 17/12/21: Hain Celestial agrees to acquire That's How We Roll for $259m; Coca-Cola FEMSA to purchase CVI Refrigerantes; Meatless Farm appoints Dior Decupper as global chief executive; and more.

FoodBev.com Podcast

Play Episode Listen Later Dec 17, 2021 3:32


FoodBev Media's Antonia Garrett Peel rounds up this week's food and beverage news, including Hain Celestial agrees to acquire That's How We Roll for $259m; Coca-Cola FEMSA to purchase CVI Refrigerantes; Meatless Farm appoints Dior Decupper as global chief executive; and more.

Mad Money w/ Jim Cramer
Qualtrics Founder & CEO, Hain Celestial CEO & Reviewing Netflix's Earnings

Mad Money w/ Jim Cramer

Play Episode Listen Later Oct 20, 2021 44:42


The Dow closed up 152 points and Jim Cramer is helping investors navigate today's market's action. Then, Qualtrics' Founder & Executive Chairman Ryan Smith and CEO Zig Serafin join Cramer fresh off earnings to learn more about the quarter and the company's partnerships with companies like DoorDash and CrowdStrike. Then, Hain Celestial CEO Mark Schiller breaks down what's ahead for the company after last month's investor day. Plus, Cramer digs deeper into Netflix's earnings report.

What The F Is Ladylike?
Wait. What? We're going backwards?

What The F Is Ladylike?

Play Episode Listen Later May 26, 2021 59:43


Sara and Juel gets harsh with the NBA media message STOP BULLYING! Recognizing Damian Lillard for sticking against the media. Texas Gov. Greg Abbott signed into law Wednesday a measure that would prohibit in Texas abortions as early as six weeks — before some women know they are pregnant. Juel brings up the test dummies for medication. We have a clip of Kamala Harris talking to Brett Kavanaugh. Follow up: A lawsuit was filed by a group of six parents and their seven minor children who claim that the toxins found in the baby food made by Beech-Nut, Hain Celestial, Gerber, and Nurture led to the development of autism in each of their children. This includes autism, ADHD, cerebral palsy, blindness, and others. Click link to form. Produced by: What The F Is Ladylike?, Sound Engineer: Brenden Ginn Theme Song: Comeback Karma!, Photo Design: Art by Sarak --- Support Jessie Sponberg www.urbansurvivorman.com --- Josh Larsen: --- https://www.facebook.com/ShutUpStupid13 --- https://twitter.com/ShutUpStupid13 --- https://www.youtube.com/channel/UC_d-wvadZo0pEeb5EivXHWg/about Email us for topics or if you need to reach out: whatthefisladylike@gmail.com SUPPORT THE SHOW!!! Click Here For Official Merch: Merch --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/whatthefisladylike/support

MELT U Speaker Series Podcast
Episode 95: Julie Bowerman Chief Global Digital Customer and Consumer Experience Officer at the Kellogg Company

MELT U Speaker Series Podcast

Play Episode Listen Later May 13, 2021 39:41


Julie Bowerman is currently Chief Global Digital Customer and Consumer Experience Officer at the Kellogg Company, responsible for its $750M+ online e-commerce business, all-digital brand experiences, global media planning, buying, and shopper marketing. Before joining Kellogg, Julie was the SVP of Global eCommerce and Digital Engagement for Hain Celestial, a leading global organic food and personal care company. Julie also served as Global VP of Ecommerce, Shopper Marketing and Digital, Vice President and GM of eCommerce, and Head of Digital Marketing for the Coca-Cola Company between 2009 and 2017.

FoodBev.com Podcast
FoodBev Weekly News Bulletin 16/04/21

FoodBev.com Podcast

Play Episode Listen Later Apr 16, 2021 3:32


FoodBev Media’s Emma Upshall rounds up the week’s biggest news in the world of food and beverages, including Heineken commits to carbon neutrality across value chain by 2040; SunOpta acquires plant-based beverage brands from Hain Celestial; Synlait CEO Leon Clement steps down; and more. 

Small Business Snippets
Paul Lindley: 'I don't think business is really about economics. It's about psychology'

Small Business Snippets

Play Episode Listen Later Apr 12, 2021 22:34


In this episode, Anna Jordan meets Paul Lindley – author, campaigner and founder of Ella's Kitchen.  We talk about relearning the valuable business skills you had as a toddler and why you should consider becoming B Corporation certified.  You can also visit smallbusiness.co.uk for more on exit strategies and making your business greener. Remember to like us on Facebook @SmallBusinessExperts and follow us on Twitter @smallbusinessuk, all lower case. Don't forget to check out the video version of this episode and subscribe over on our YouTube channel! Would you prefer to read Paul Lindley's podcast interview instead? Hello and welcome to Small Business Snippets, the podcast from SmallBusiness.co.uk. I’m your host, Anna Jordan. Today we have Paul Lindley, author, campaigner and founder of Ella’s Kitchen. He launched the company in 2006 after being dissatisfied with a lack of healthy, tasty and convenient food for children. He sold Ella’s Kitchen to Hain Celestial in 2013, stepping away from the business completely in 2018 to focus on his social campaigning. In the same year, he was appointed chair of the London Child Obesity Taskforce by Mayor of London, Sadiq Khan These days, Paul is the chair of Robert F Kennedy Human Rights UK and a trustee of Sesame Workshop, the creators of Sesame Street. He also sits on the board of social enterprise, Toast Ale.   We’ll be discussing what it takes to run an ethical business and how you can relearn the unexpected business skills you had as a toddler. Anna: Hi, Paul. Paul: Hi Anna, how are you? Anna: I’m alright, thank you. How are you? Paul: Good. I'm feeling I'm feeling quite positive. Actually. I had my Covid jab this morning. My arm’s sore, but it's an excuse to think positively about the future. Anna: Yeah, yeah. Paul: It is incredible what they've done. Over the last six months as a business or like the last year, but as a business, to take all that innovation through to get 25 million people within, what, 12 weeks? Anna: I know, I l know. Paul: It’s been an awful year, in so many ways. But you know, we've got a lot to look forward, we've got to pick on the things we've learned, we've got to celebrate some of the pivoting that businesses have done the innovation that's come around the resilience, the community that we've built over this time and sort of build back better, but what suffering we've had this last year. Okay, so let's just jump straight in. In your book, Little Wins, you talk about the business skills that we have as a toddler that we unlearn. So, what kind of business skills are you referring to? What kind of practical exercises can business owners do to relearn these skills? Paul: Thank you for coming in straight away with Little Wins – it's such a passion of mine. The book came out of my experience of building Ella’s Kitchen. Inside of me – in this grey haired 50- something-year-old – there's a little boy. I think that was the key within Ella’s Kitchen, that we had this childlike mindset of that we could do stuff, we could have an imagination and a free-thinking that would make me make the business work when everyone was saying that the odds are really stacked against you. So, I took that and I took the heart of our hero, our core consumer, and thought through the skills that toddlers have, and how we use them in our company. Then I took a step back and thought, ‘Well, everyone was a toddler.’ Everyone can unlock their personal potential as an adult or a business owner – not by learning new skills, but by relearning and rediscovering those old ones of imagination and free-thinking and self-confidence. And a whole nine of them that I put in my book. This is to simplify this complicated life that we've got to allow us to make decisions in business or in our personal lives, like toddlers do with much less information, and move forward with positivity and a ‘can do’ mindset. So really, it's about that idea that you can become the best person of the person you once were, the best version of a person that you want to work by having this type of mindset. You can bring that to your personal life, you can bring that to business. The sorts of things that I talk about are the fact that toddlers have such confidence, such creativity – they dive right into things and never give up, they get noticed. They're honest with each other, they show their feelings, they have fun, they involve others, all sorts of things that, to be honest, by the time we're all around four or five years old, we must think, ‘Life's great, I'm only four or five, and I've learned all these skills, I'm going to live to 85. What more is there to come?’ The truth is that whether asked how our society works, whether it's parenting or education, or the corporate system, narrows our vision, and it sort of asks us to conform. If you're a small business owner, if you're an entrepreneur, you want you and your team not to conform, you want you and your team to imagine things that could be possible, and to go and do them to have the wherewithal to do it to go and do them. It's really all about the mindset of the corporation, the culture, the mindset of the culture of the business. You as the business owner, you as the senior person in that accountancy firm, you've got the opportunity to set that. I think it's by setting up systems and processes and recruiting the right people that have the mindset so that you can be brave and curious – both of those things unnecessarily because what is true for any business, or any of us in this world right now: if we do nothing, we keep the status quo, we'll move backwards. The world is changing at such a rapid pace, we have to innovate, we have to try things that may or may not work. We've got to build the confidence and the bravery and the curiosity to experiment and find that way through because that gives us the edge. That's really cultural, I think. You can set your corporate reward system to set bonuses wholly on financial performance, wholly on growing five per cent from last year. We all know we've yet, well, maybe we should have set a five-year bonus that doesn't expect us to grow in any given year, because we're trying things that are going to really deliver in three-or-four-years’ time. We're happy to make mistakes and get it wrong. As long as we can iterate and we can learn, we can adapt, and we can build something from those trials and errors, then we have a better business over a five-year period. So how and I would advocate that we certainly didn't tell Ella’s Kitchen businesses I'm involved with now, though, is build a bonus scheme based on one year wholly on financial performance. Obviously, you need a successful sustainable business that makes profits and that interest should be tied to bonuses. But living the values of the reason why your company exists, I think, should be embedded within the way people are remunerated and motivated and rewarded for contributing to their company. Setting your values, for example, at Ella’s Kitchen, we had five. One of them was to be childlike. So that might be okay for a consumer brand that's got a kind of fun personality for the marketing people to deliver. But if you're the payroll person or the accounts receivable person, how do you interpret being childlike into your work? One of them one year brought ring and renamed the remittance advices to be ‘from my piggy bank to yours’. That was the habit, they reworded it, that was the small thing that they did. But it brought a smile to the person who's in the business that they were dealing with the parent and had to come from, and that person may have been a parent or may not may have talked to somebody that was a parent or may not. It was the way that, just a tiny little language change, we could get people talking about our business. And that was a real ‘thinking like a child’ aspect. That person got that part of their bonus based on that. So that's one thing that’s really around the culture and the systems that you set out.  Ultimately, you want to employ people with an open mindset who do believe in the reason you set up a business and believe that you can get there. Because if you're a small business, it's probably against the odds that you will get there, and unless you stack yourself with people who believe it and will go out of their way to do it because they motivate, you inspire them. They know what the mission of the business is, you know what the business plan is, what it takes to get there – and everyone works on that together to deliver and that's where this idea of thinking like a toddler can really be impactful. Right. So, I'm going to go from starting a business, right through to exit. One of the key decisions, if you're looking to exit, is who you're going to pass your business on to, and are they going to carry on as you would see fit. I guess with Ella's Kitchen, because your vision and your values are so deeply ingrained in the brand, how did you go about making the decision of finding the right successor for the business? Paul: Well, when you sell your business, it's hugely emotional. And it's very personal. So, my experience may be very different to others. Some people want to sell a business, walk away, don't really care what happens. They want the money in the bank, and they created something from nothing and that was their job. I named my business after my daughter. I have, as you said, very personally set the vision and the values of how that the first number of years went for Ella’s – it does matter to me still, what becomes of Ella’s and that it maintains those values. There are two things:  Who do you sell to? Who succeeds you as the chief executive? So, who do you sell to? I sort of thought of this as a horse race in a way and there were three jumps to get over and each of them was associated with the word ‘value’. The first jump to get over, and if a potential acquirer couldn't get over that we wouldn't talk to them, was values. Do they see the world in the same way as we see it? Will they support and protect the way we've seen the world and the way our business has been successful, because we've seen the world that way? Will they tinker with it? If they tinker with it, we’ll tell them now it’ll fail. And don't – let's stop the conversation. But if they do see the world in the same way, if they believe the why of why we set ours up and why it's successful, and they give us the confidence that they won't tinker with that, then we're over that first hump. The second is value – we've all worked really hard to create something of value, you need to pay as the price that that value should deliver – there's obviously an overlap between the two. If there's overlap, great, we can continue the race. If there isn't an overlap, we need to walk away because that's just not recognised. Then we get over that second hurdle. The final fence is really around added value. In my view, it's sort of what added value are they going to do to this business to make it better than we could do without them? Maybe they'll open up more markets, maybe they'll have their own factory, but we can be more efficient and better supply chains, lots of reasons why. We can start to get into the deal and the labels. We were very careful to go through that when we sold. Then it was okay – I stayed on board for another year, I ran that business, and Ella’s Kitchen for $300m business for a year, delivered what we promised and then wanted to stand back. And then it was, well, who is going to deliver and keep the heartbeat of this company going? I'm a big believer in promoting and rewarding from within a company with sort of developing talent and making people feel as though they can get to the top. We have some excellent leaders within the business. Third, the guy that took over had been in the business three or four years, was the sales director, seven years later is still the CEO, a guy called Mark Cuddigan. He is just awesome. He has the, you know, sometimes I joke that perhaps Mark is the best leader that Ella’s has had. But he has taken that business, keeping its heart, keeping its soul, keeping that mission and that vision as a feeling rather than something in the head and he delivered it with his own handprint with a team that has gone on and expanded. The value, the sort of impacts that the business has, both in terms of shareholder return and stakeholder return and delivering a mission to help children live better lives. I think you've got to do your homework for who that person is, if you care what happens next. I think it's absolutely based on values and how people see the world. And we looked for five leadership skills, really. I always do this with any sort of recruitment, no matter what the level. If they aspire to be a leader, if we want them to be able to inspire their team going forward. And those are about emotional maturity, because it is going to be a roller coaster ride. You've got to take the rough with the smooth and you've got to be mature about that. It's about a drive for improvement all the time, never been satisfied that where you are is where you're going to get to, driving your processes, your systems, your products, culture, everything forward all the time constantly. It's about effective communication. So many mistakes in business happen because we don't hear each other properly –and we don't take the time to talk to each other or listen to each other. That effective constant communication is absolutely vital. The final thing is that rather ability to see in the wider context of where our business sits in the industry, where the industry sits in society and what we can control and what we can't. That kind of leads to the fact that you don't have to actually win every battle, you want to win the war in the end if you achieve your vision. You can collaborate with your competitors in certain areas, you can do things together that will improve not only both of your businesses, but also the consumer or the client's life at the end of it by working together sometimes, or working with your suppliers or your customers. So, those are the five things and Mark excels at all of those. I would say the learning that I've seen from others, and which I was determined not to do, was my time was over. If I was going to stand back, I'm standing back. I'm there at his ear if he wants advice and he's counselled to device in the past in attendance tenders. But don't be a backseat driver – let them make the mistakes or the failures that they need to make to understand how they can get to success. Be a counsel. I think that the two most proud things I have about the Ella’s Kitchen experience happened after I ceased to be CEO. The first one is that it became a B Corporation. Mark and I worked with the shareholder and with the team to make sure that we’d qualify for that. I’m incredibly proud that Ella’s Kitchen was one of the first B Corporations in this country. I think the B Corp movement is an incredible movement to nudge forward the way we do business to a much better place. The second thing is, I think for the last five years, Ella’s Kitchen has been voted one of the UK’s Best Companies to Work For. And that's Mark, inspiring his team to really enjoy working there, really feel as though they're achieving something, being rewarded however which way that is for that contribution. We've talked a lot about inside the organisation and what's effective. And of course, you're an advocate of B Corp. A lot of small businesses today are wanting to show customers their ethics and their ethical credentials. How would you suggest small businesses go about proving how ethical they are? Paul: So what B corporations are, they're businesses that meet the highest standards of verified social and environmental performance. They set themselves up for public transparency and legal accountability to deliver on more than the purpose of making money. And they hold themselves accountable for that. What the process is, you have to do this survey, where it's really hard to pass, but you only need 40 per cent to pass. But it's hard to get to that point, since we've looked at all aspects of your business – governance, the supply chains, the people, finance, loads of things. You have to do things to make sure that you'll have a structurally sustainable business, then once you pass that you've got to go into your constitution of your company and change it effectively to say we're not just about shareholder return and maximising that, we're about stakeholder return and optimising that, we care about the environment and the communities that we draw teams from and we sell to. Each of those things are as important as the profit that we make. Think about it, the business that we operate is in the ecosystem of all sorts of other things that are happening in the world. You want a healthy interdependence between communities, the planet, and business and profit that works together. So I can give you statistics to show that B corporations perform better financially over the long term than non B corporations, I can show you that cost base is more efficient, because people stay longer because they see and believe in your mission and it’s verified, and you know where you're going. What it brings it validates your reason, your why, your mission – it tells your staff and your potential staff that you are committed to it and Ella’s Kitchen and some of the new businesses I'm involved with, we've had staff applying, team people applying to the roles because it's a B Corporation. It protects you versus your shareholders, if you like in that you can create more environmentally friendly packaging, but it costs a penny more, you can't be fired for by that because the environmental impact is as important to the profitability of the company. And you create you join this network of wonderful business leaders that really tried to use business as a force for good. I'm a huge advocate of that – it puts pressure on yourselves to live, to walk the walk of what you're talking. But it's ingrained and it helps you think through the social, the environmental and governance aspects to make your business not only the best in the world, but the best for the world as well. My hope is the future of business. And by looking at the first five years of B Corporation in this country, which we've just passed our fifth birthday, it's growing, growing like nowhere else in the world. And those businesses are performing better with more and more loyal and engaged staff. Anna: That's interesting, because I would have thought it's because consumers are becoming savvier, that it would be more of a draw for them. But I never thought that would attract employees who would be looking for the B Corp certificate. Paul: I would just say that back to – it’s people, again, consumers and employees are people wanting to find things that live what ethics and values they have in their head. If that's buying something because it's got a little knitted bauble on the top of the smoothie that going to get towards grannies versus one that isn't maybe if they employee wants to work for somebody that isn't just about making money for the shareholders, but it's also helping society where we've got a problem with loneliness with older people, that person's happy. They're just people an answer that I really think business. I don't think business is really about economics, although it has to make money. It's about psychology. It's about understanding why somebody is going to change their behaviour because you exist, and that behaviour is going to improve their lives, you're going to be able to make some sustainable returns out of it. And we all want to live in a better world because we feel really good when you create a business that does that every one of your team well, and the consumer will as well, because we're all just people. Anna: Well, I can't follow that, so I'll wrap up there. But thank you ever so much for coming on the podcast, Paul. It's been great. Paul: Absolutely welcome, Anna, and I’m delighted to share some things that I hope can help others. You can find out more about Paul and his book ‘Little Wins: The Huge Power of Thinking Like a Toddler’, at paullindley.uk. You can also visit smallbusiness.co.uk for more articles on exit strategies and making your business greener. Remember to like us on Facebook at SmallBusinessExperts, follow us on Twitter @smallbusinessuk (all lowercase) and subscribe to our YouTube channel, linked in the description. Until next time, thank you for listening.

What I Wish I Knew with Mike Irwin & Simon Daw
Understanding Human Behavior and Culture with Business Anthropologist Bob Morais

What I Wish I Knew with Mike Irwin & Simon Daw

Play Episode Listen Later Apr 1, 2021 56:34


Bob Morais is a go-to person when the goal is to understand human behavior. The business anthropologist has worked with brands such as Coca Cola, Danone, Fairmont Hotels, FreshPet, GlaxoSmithKline, Hain Celestial, Pinnacle Foods, Pfizer, Post, Proctor & Gamble, Sabra, Safeway, Swissotel, and WD-40 to distill customer insights into business strategy. He is a lecturer at Columbia University Business School. In this episode of What I Wish I Knew with Mike Irwin & Simon Daw, Bob talks about the techniques to understand human behavior, how culture continually evolves, what cancel culture really means, big data versus thick data, and what may be the Covid pandemic's lasting implications on modern culture. Morais began his career with Grey Advertising and spent 25 years with advertising agencies. He then served as principal at market research firm, Weinman Schnee Morais. He is the author of five books and more than 50 articles. His work has been featured in Advertising Age, American Anthropologist, Forbes, and the Huffington Post. He's been interviewed by the New York Times, CBS Radio, and Adweek. He holds a PhD from the University of Pittsburgh and a certificate from NYU's Stern School of Business. He was a Fulbright Scholar, National Science Foundation Grantee, Mellon Fellow, and co-winner of an Alfred P. Sloan Foundation grant. What I Wish I Knew with Mike Irwin & Simon Daw... Life and career rarely go to plan. Breakthroughs happen on the ragged edge when things aren't quite going as expected. What I Wish I Knew podcast hosts Mike Irwin and Simon Daw explore lessons learned by leading athletes, creators, entrepreneurs, leaders, and difference makers. They all have three things in common: none are perfect, all are humble, and they've learned a few things along the way. In What I Wish I Knew, they share their lessons with you. http://www.whatiwishiknewshow.com

Mad Money w/ Jim Cramer
Chewy CEO, Hain Celestial CEO & Know Your IPO: Airbnb

Mad Money w/ Jim Cramer

Play Episode Listen Later Dec 9, 2020 46:32


Fresh off earnings, Jim Cramer's breaking down the quarter with the CEO of online pet retailer, Chewy. Then, Cramer's getting a read on the pantry with Hain Celestial's top brass. Plus, Airbnb's IPO is expected towards the end of the week, and Cramer's sharing what you need to know ahead of the first trade.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Promille & Prozente Podcast
Megatrend gesunde und vegane Ernährung - wer profitiert?

Promille & Prozente Podcast

Play Episode Listen Later Oct 7, 2020 38:49


Gesunde Ernährung ist ein Megatrend. Immer mehr Menschen möchten sich bewusster ernähren, um fit und gesund zu bleiben, aber auch aus nachhaltigen Erwägungen. Denn die globale Fleischproduktion ist ein ökologisches, ethisches und soziales Desaster. Nur wenn es gelingt, tierische Produkte im großen Maßstab durch vegane Alternativen zu ersetzen, kann der Kampf gegen Umweltzerstörung und Klimawandel erfolgreich sein. Zum Glück tut sich auf diesem Feld in letzter Zeit sehr viel und immer mehr Unternehmen möchten von der steigenden Nachfrage profitieren. Welche? Das erfährst Du im Podcast. Im Wochenrückblick sprechen wir über die Corona-Erkrankung von Donald Trump und welche Auswirkungen diese auf die US-Wahl haben könnte. Einige Pharma- und Biotech-Werte konnten in den letzten Tagen zumindest stark zulegen. Außerdem blicken wir nach China, wo Bauern verstärkt über Social Media und Influencer ihre Produkte verkaufen. Davon profitiert auch der E-Commerce-Gigant Alibaba, der in Kürze zudem durch den Börsengang der Fintech-Tochter Ant Financial in den Schlagzeilen sein dürfte. Der größte IPO aller Zeiten soll noch im Oktober über die Bühne gehen. Wenn dir der Podcast gefällt, empfehle uns gerne weiter in deinem Freundeskreis, abonniere unseren Kanal oder schreib uns eine positive Bewertung. Außerdem hast Du die Möglichkeit, uns auf www.promilleprozente.de monatlich wiederkehrend mit einem kleinen finanziellen Beitrag deiner Wahl zu unterstützen. Auch kleine Einmalzahlungen per PayPal an fanpost@promilleprozente.de sind eine große Hilfe. Vielen Dank dafür! Wir handeln mit der kostenlosen App Trade Republic und können diese sehr empfehlen. Sie ist nicht nur übersichtlich und benutzerfreundlich gestaltet, sondern berechnet lediglich eine Ordergebühr von 1€ pro Ausführung. Das ist im Vergleich zu anderen Online-Brokern sehr wenig. Wenn Du die App ausprobieren möchtest, freuen wir uns, wenn Du unseren Empfehlungslink nutzt. Damit hilfst Du dabei, dass der Podcast weiterhin wöchentlich erscheint: https://financeads.net/tc.php?t=37121C274449894T Risikohinweis: Die genannten Aktien stellen keine Anlageempfehlung dar! Wir informieren in diesem Podcast lediglich über unsere persönlichen Interessen und Investitionsentscheidungen. In dieser Folge wurden folgende Aktien besprochen: Beyond Meat (WKN: A2N7XQ), Hain Celestial (908170), Sunopta (784556), HelloFresh (A16140), Frosta (606900), Moderna (A2N9D9), Biontech (A2PSR2), Regeneron Pharmaceuticals (881535), JD.com (A112ST), Alibaba (A117ME) Weltspiegel-Beitrag zu Social Media Bauern in China: https://www.daserste.de/information/politik-weltgeschehen/weltspiegel/china-656.html Deutsche Welle Wirtschaft Podcast zu Frosta: https://open.spotify.com/episode/5o32oqcHqTawRea1K8MeOz Mail: fanpost@promilleprozente.de Instagram: www.instagram.com/promilleprozente Web: www.promilleprozente.de --- Send in a voice message: https://anchor.fm/promilleprozente/message

Innovation Talks
Agile Food Innovation at Hain Celestial

Innovation Talks

Play Episode Listen Later Jul 13, 2020 46:12


Amidst unprecedented disruption, how can food businesses innovate their processes, prioritize new ideas, and build customer-centric innovation pipelines? The post Agile Food Innovation at Hain Celestial appeared first on Sopheon.

agile food innovation hain celestial
Table Talk
56: Starting with the end in mind: agile food innovation at Hain Celestial

Table Talk

Play Episode Listen Later Jul 2, 2020 46:11


In times of disruption organisations need to be agile in adapting to changing demands. How can food businesses innovate their processes, prioritise new ideas, and build customer-centric innovation pipelines? In this Table Talk Podcast, in partnership with Sopheon, we join Hain Celestial and Sopheon to find out how food companies can successfully implement processes, approaches and tools to support innovation and new product development. Joining in this lively discussion are Jeff George, Senior Vice President, R&D, The Hain Celestial Group, Brad Eby, Client Executive, Sopheon, and Iain King, Global Enterprise Services Leader, Sopheon. About Hain Celestial The Hain Celestial Group (http://www.hain.com/) (NASDAQ: HAIN), headquartered in Lake Success, NY, is a leading organic and natural products company with operations in North America, Europe and India. The company’s purpose is to create and inspire A Healthier Way of Life™. Their mission is to be the leading marketer, manufacturer, and seller of organic and natural better-for-you products. The company is committed to growing sustainably while continuing to implement environmentally sound business practices and manufacturing processes. About Sopheon Sopheon (https://www.sopheon.com/) partners with customers to provide complete Enterprise Innovation Management (EIM) solutions including software, expertise, and best practices. The company has operating bases in the United States, the United Kingdom, The Netherlands and Germany, with distribution, implementation and support channels worldwide. Sopheon (LSE: SPE) is listed on the AIM Market of the London Stock Exchange. Sopheon’s Accolade is a cross-functional collaborative decision-support software that helps intelligently navigate business and product innovation in our fast-moving, digital economy. Rich in embedded best practices, Accolade becomes the single source of truth that ensures innovation execution is aligned with corporate strategies. It gives business leaders the visibility and transparency needed to understand the future impacts of today’s decisions.

Inspiración Hispana
#103 - Rebeca Montaner: De seguidores a clientes

Inspiración Hispana

Play Episode Listen Later Jun 30, 2020 38:48


Ha trabajado con marcas como L’Oreal, Hain Celestial, Hoover y Dirt Devil en su vida corporativa. Actualmente es miembro de la Junta Asesora de Sprinklr. Su vida ha sido inspiración y por ello la revista VoyageATL la presentó como historia inspiradora. Actualmente está escribiendo un libro titulado "Convertir seguidores en clientes"

Brand on Purpose
Getting Veg-ucated: A Conversation with Mark Cuddigan, CEO of Ella's Kitchen and Head of Sustainability for Hain Celestial (S3E3)

Brand on Purpose

Play Episode Listen Later Jan 21, 2020 54:17


Ella's Kitchen CEO and Head of Sustainability for Hain Celestial Mark Cuddigan joins Aaron to talk about how his company has made feeding your kids fruits and vegetables easier by providing organic food in sustainable packaging to families. Mark and Aaron discuss the benefits of becoming a B Corp, the difference between empty promises and actionable change, the ethical responsibility companies and consumers have to live sustainably, and why few companies are doing good even though doing good is good for business. Listen in to learn how this company is going above and beyond the kale of duty, and find out more at ellaskitchen.co.uk. Production Credits: Aaron Kwittken, Jeff Maldonado, Dara Cothran, Lindsay Hand, Katrina Waelchli, Meg Ruocco, Julia Brougher, Parker Jenkins, and Mathew Passy Learn more about your ad choices. Visit megaphone.fm/adchoices

head sustainability b corp hain celestial ella's kitchen
The Cannabis Investing Podcast
Growing Pains, With Irwin Simon, CEO, Aphria

The Cannabis Investing Podcast

Play Episode Listen Later Oct 30, 2019 29:06 Transcription Available


Irwin Simon is Chairman and interim-CEO of Aphria, which produces and sells medical cannabis in Canada and internationally. Prior to joining Aphria, Irwin founded Hain Celestial, a leading organic and natural products company which he ran for more than 25 years. He joins Rena Sherbill to discuss the similarities between the cannabis and health & wellness space, why profitability is so important and why he doesn't think the U.S. will go completely federally legal. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Jason & Scot Show - E-Commerce And Retail News
EP189 - Code Commerce and Grocery Shop

The Jason & Scot Show - E-Commerce And Retail News

Play Episode Listen Later Sep 27, 2019 51:54


EP189 - Code Commerce and Grocery Shop This episode was recorded right after Jason & Scot received their iPhone 11 Pro Max's.  Jason mentioned a new iOS feature to take full page screenshots.  Here is how to take full page screenshots in iOS 13. Event Recaps: Code Commerce - Sept 9 and 10 in New York City Groceryshop - Sept 15-18 In Las Vegas Amazon News Amazon orders 100,000 electric vans from Rivian Amazon Changed Search Algorithm in Ways That Boost Its Own Products Other News BDO reports more than 7k stores already closed in 2019, which is already more than any other year Some contreversy over store closure numbers. IHL disagreed with Coresight methodology and findings.  Coresight store closure tracker IHL score closure study Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 189 of the Jason & Scot show was recorded on Sunday, September 22nd, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Automated Transcription of the show Transcript Jason: [0:24] Welcome to the Jason and Scott show this episode 189 being recorded on Sunday September 22nd, 2019 I'm your host Jason retailgeek Goldberg and as usual I'm here with your co-host Scot Wingo. Scot: [0:39] Jason and welcome back Jason Scott show listeners. Jason it was we got a lot to cover tonight we'll see what get a couple trip reports before we jump into that I'm dying to know did you get your iPhone 11 on new iPhone day was September 20th. Jason: [0:58] I did I was traveling during the week that it was an out so I was like at code Commerce secretly listening to the announcement. In the audience and then that Friday I was still in New York so I super convenient for my Apple they made it 5:30 a.m. 8:30 a.m. East Coast time so I got to pre-order. That that Friday and I my phone arrived this is Sunday my phone arrived on Friday. Scot: [1:30] Look at it all moved over and everything's rocking. Jason: [1:33] I did I think. Scot: [1:35] Pictures senior pictures. Jason: [1:36] So I suspect we got similar if not exactly the same models I got the 11 Pro Max screen. Scot: [1:46] I got the same thing yes you have impeccable taste sir. Jason: [1:50] Yes twinsies and I would say the upgrade experience continues to get smoother and less glitch free so, in general it was super easy one wrinkle I was using a unpopular feature of the 10 which is dual Sims. And so the way in the the US they don't have two SIM ports so one of your Sims is virtual and one of them is a physical Sim so I had to a work phone account in a personal phone account and in the upgrade Apple convert your former esim to a physical Sim so now I have two physical Sims and I can't fit them both in my phone so I'll have to go back to an AT&T store and get a new esim. For all those people that want to have have a new definition for first world problem. Scot: [2:47] Watches get two phones. Jason: [2:50] Yeah not a fan I've carried a lot around a lot of phones and it's much easier to have to I mean I have one in the to send feature actually works quite well. Articulated there different carrier. Scot: [3:01] How to upgrade. Jason: [3:03] Except for this week I mean I'm still fine I'll I'll still be able to travel with the with the once a mint I can swing by and AT&T store last time I did this no one in the AT&T store never heard of any ECM but I have a feeling they've got it all I'll Donald in by this time. And so I don't think we need to cover a lot like it's you know mostly well-known, new features like you know why she related to camera but there is one secret e-commerce TV feature that I'm I'm kind of happy about 4 maybe only be relevant to his nerves of the show. Scot: [3:40] I'm trying to block what is it. Jason: [3:43] So in the the Safari screen capture so when you you do the combination of buttons to take a picture of your screen. You can now and now gives you the option to grab not just the visible part of the screen but the entire webpage all the way to the bottom. Scot: [4:05] Nice so you can get your lung checkouts. Jason: [4:09] Yeah yeah and so when you're taking pictures of mobile experience is to illustrate two teams or clients or things like that which is something we do a lot in the old days what you had to do is take a bunch of pictures and Stitch them together. And so now this is super seamless in it actually works in Safari and male and a couple other programs that weren't as relevant but they're for web pages that's a handy little feature. Scot: [4:33] If I'd call that an e-commerce feature as much as it Chief digital strategy retail officer feature. Jason: [4:39] Fair enough fair enough a ux, u.s. benefit I guess and on the flip side I feel like the last three years I've been waiting for the stupid true vision camera to go in the back so that we can finally get our shoe size right but I'll have to wait at least another year for that was. Scot: [4:55] Did to get the little pixels and also that we can. Jason: [4:59] So that front camera that does your your face recognition has it's an advanced measurement device that measures in 3D in it in the few retailers that are they use that for clever e-commerce experiences like Warby Parker will measure your face and recommend frame specifically for your face and it it it's like millimeter accurate so we're there to be a camera like that on the back of the phone you could imagine measuring a space to make sure that the refrigerator would fit the opening in your kitchen or the sofa would fit in your living room or exactly what size shoes you should order from a particular vendor Nike watch that feature without the fancy camera but it would be much better with this this hyper accurate camera. Scot: [5:47] Yeah he agreed and while you were traveling will you get a pretty cool recognition. Jason: [5:52] We did we did that must have been you because I was busy not focusing on the podcast. Scot: [5:57] It was snot me I think it was it was so it was just people someone out there likes our content. Jason: [6:05] Are the Luminous body of work. Scot: [6:07] What is a if you know how many hours that people have to listen to us. Jason: [6:11] We we yeah we're about 200 hours. Scot: [6:16] That's a it's a lot of us out there in the universe. Jason: [6:21] Yes yes so if you ever have The Misfortune of hearing me speak in person I usually open up by saying in the highly unlikely event you don't get enough of me in the next 30 minutes there's 200 more hours of me on the interweb. Scot: [6:31] Google I got a lot to cover let's jump into it first when I get a trip report from recode decode that was held in beautiful New York City September 10th how's the show. Jason: [6:46] Yeah it was awesome so we waited to that in the last segment but this is code recode the the publication which is now owned by box them a very fancy show that I went too early in the year that they call code conference and Jason Del Rey there has been enough that show a couple times is the Commerce correspondent for them and he is started the series of events called code Commerce so used to be, like an evening event on top of other shows where he would have like three speakers and now for the, third year in a row he's had his own Standalone two day event in New York city so this is the third annual code Commerce, and I like it it's a conference more than a trade show so there there's a few exhibitors but. [7:38] It mostly is a single agenda of speakers everybody sits in the room with since to the same speakers, there are no presentations that are all interviews with journalist mostly Vox journalist interviewing the the gas so it's a pretty dynamic. Dialogue and you know sometimes people you know that stuff out that maybe they didn't plan to, the audience is allowed to ask questions and so I got a little fired up at some point and ask some some questions and some of the speakers, and so I just really like it they get a really good collection of speakers. And I feel like the format lends itself to getting really useful stuff it's small and intimate so the networking was great I got to meet and talk to a lot of. Listeners on the show I got to meet a couple of guests that we've had on the show that week we did not have in person so. That was fun so all-in-all a good thing that one other thing I should say is in addition to that, that's her speaker format they also have a half-day of off sites where you pick one and let you choose your own adventure of these I ate different offsides and they take you behind the scenes of a of a retail or e-commerce business. And know that those can be cool to I had a complex so I didn't get to do that this year but in. [8:57] Let's see what's hot in 90 seconds or less there's probably 18 speakers at the event so there, there's a guy Kim Downing used to be the chief creative officer at Neiman Marcus he moved to a mall of group in the New Jersey called triple five and they're they're famous for having taken over this mall development in New Jersey called The American Dream It's At Nigam all owned by the same folks that own Mall of America I've been trying to open it for 20 plus years it's supposed to open next month don't hold your breath based on their past track record openings and not doing it and I have to be honest like like these guys seemed totally disconnected from reality like there just talking about what a great experience it is and how everyone in Manhattan is going to want to go to New Jersey to escape Manhattan and you know go shop for other necessities at this this giant mega mall and it's you know it's the anchor tenant in the mall is Barney's who's already bankrupt you know all the other tenants are tenants that have eight other stores in Manhattan and it just it just seems like, yeah he came up there pitching a small development like half an hour after Scott Galloway did 45 minutes on why malls were dead. [10:14] So not super exciting. They we had Jason Drogi who's the vice president of uber everything so that's all the services at Uber besides the car-sharing so he does all the restaurant delivery that you know food is a particularly interesting area for me it was an interesting interview at the end I got up and asked him if his service was good for the the restaurants because I like, there's a lot of evidence that. That all these delivery services are disaster for the restaurants cuz the margins are super low the customers are super opportunistic and the restaurants can't sell liquor in most cases which is where they make most of their profit so I had a premise that. That these services are a disaster for the restaurant and the services are not 20% of all restaurant consumption so that's a pretty big. Inflection points and Jason did not have a kid a very good satisfying answer for why he was he was good for the restaurant business. Scot: [11:15] Do you lease disagree with you. Jason: [11:17] Like she did not make a strong argument we were talking about that after the fact he kind of like pivot away from the question. And talked about you know what like you know how they could be good for restaurants but not like the underlying economics of it being tough. Scott Galloway did a couple things he recorded a podcast the final episode of Land of the Giants with Jason Del Rey and he did a 45 minute presentation I most enjoyed it I've sometimes been critical I think Scott is super funny and has a lot of insightful things to say, but he has a tendency to be highly repetitive so if you seen him once and then you see him a bunch of other times. [12:01] It's a lot of the same content which is maybe something all I'll public speakers struggle with but I would actually say most of the content in this show. Mabon thoughts I'd heard of his before from Twitter or what. That was the first time you put them together in a presentation so I thought that was good and interesting and he was. You know he's been super negative on the wework IPO and you know so we spent a lot of time talking about those guys. He's eating a kind of a bullish on breaking up Amazon so he shared his POV on. And that whole thing and you know just. Had some sort of interesting controversial povs which is what he's he's usually known for he also pointed out. That light from his perspective the mall business is just totally dead and the specialty apparel business is next to go after that. That voted poorly than for the American dream project which is a mall full specialty apparel. [13:04] So next up Jennifer Hyman from Rent the Runway so that's, awesome story she's one of the three really well-known female entrepreneurs in our space and that was an interesting conversation talking a lot less about the the original model and more of their. Their monthly rental model and and you know some of that the new competition that's emerged in the rental space so that was an interesting conversation. David Kahn the CEO of Birkenstocks Scott you'd be familiar with him because he's he's had he's been one of those outspoken controversial positions on Amazon they were selling a ton of shoes on Amazon. Century pulled off the platform completely because they felt like they couldn't protect their intellectual property. Now they're they're back on Amazon in a very conservative mild way they've authorized a few resellers to sell an Amazon but they don't sell Direct. And David was prominently featured in the episode of Land of the Giants that focused on. Why Amazon could be bad for companies and potential should be broken up so is interesting to hear from David and I was joking with you before the show. You know what brand like Birkenstocks you you kind of expect that hippie would like long hair and Birkenstocks to walk on stage and he can't you know he's like a witch I could bank or in a in a like custom suit so it's kind of funny. [14:25] So then we had your favorite brand on a BofA Steph Korey and Jen Rubio from away until they talked a lot about their. There a growth strategy and and you know some of the success they've had in their retail strategy moving forward and that was all. [14:45] Someone interesting Max Webb Gin who's the founder of a firm which is an interesting payment model that a lot of e-commerce sites use their. Sort of an interesting financial model they're there like a no fees lending system so you get charged no late fees. There's some really interesting novel things about it and he he was sharing that we had Marie. Myrna Levine who's the VP of global Partnerships at Facebook and so she was mostly talking about Instagram and in Instagram checkout which is. Something near and dear to do e-commerce smokes and a little bit about the Facebook Marketplace. And again you know she painted a pretty Rosy picture I got a chance to get up and ask her a couple questions I asked her you know if. I said hey there's a bunch of from my perspective yqx problems with Instagram check out that make a not very appealing to Brands like most notably you can only sell one product at a time. And ask if they plan with all of that and she she said that yeah they still consider Instagram check out a real early beta and that they would expect it to evolve a lot before General release, and I said you know bigger picture you talked about how important it is for consumers to have stored payment information to make things like this work. [16:08] You know is it realistic that customers are going to ever trust Facebook with their payment information by giving your your track record and she totally dodged that question and talked about like all the great security features they were using for payment. Which was not the point right like obviously I'm sure Facebook is using the best. Encryption technology in tokenization but it's at the point is there there a damaged brand when it comes to trust in. It's going to be really interesting with it I can get a bunch of consumers to give him payment information and give her a chance to answer that and she she was not a very compelling enter answer. [16:45] And then wrap it up probably the big Marquee interview was Mark Lori who's the president of digital at Walmart Jason did written, that's somewhat negative article that was like super popular a few months before so. How to take props to mark 4 for coming into the lions den and facing him. And I not shockingly well polished Walmart exec did not break a bunch of news in the interview. But it was interesting to see him there and you know there are few questions where would say like. He did not seem as enthusiastic as you would expect someone to be that was, I'm super fired up about the role like I think Jason you know like tried to grill them on whether he was going to leave Walmart at the end of five years and you know Marge answer is it like absolutely I live like committed to be there and she seems like wait are you staying because you love it or because you made a commitment. [17:44] So that that was really interesting generators one of the co-founders of Harry's that's a great idea to see story Julie rain Wainwright is the CEO of Rio Rio was. One of the most colorful interviews of the show so that was cool and then Tara walpert who's the VP of agencies that use Google who's mainly focus on YouTube and so she talked a lot about like how how there, they're expanding influencer marketing and expanding Commerce features on YouTube so pretty rich robust lineup that had a in a bunch of different stuff for different people and I thought it was well worth the time. Scot: [18:27] Code to seems like Lori had bet a lot on grocery kind of going to show with the pickup and then also all those Acquisitions they did on digitally native brands for loose stool kind of your gear just harder or had the blue kind of come off that Rose. Jason: [18:44] I think the answer is yes or no so I think they're Walmart is Super Bowl champs grocery part of Jason's article was Mark tends to get a lot of credit for digital Grocery and apparently that's creating some conflict because most of the digital grocery work actually happens in the stores and you know Mark was like hey it like that's totally fair like this the stores are killing it on digital Grocery and yeah we probably do get disproportionate amount of the credit totally understandable that digital groceries going awesome so he like I would say he had a good answer and double down on digital grocery digital native Brands if it was a little bit like yeah I originally we bought some Brands and that's no longer the strategy that were much more bullish on incubating brands from scratch in house then we are buying Brands and he confirmed the rumor that Jason Delray had heard that. One of the Acquisitions ModCloth that they're there might even be discussions going on to sell it back to someone else. [19:42] So I think Mark like with Express that he was still bullish on the space, but that's why you know they had to learn at Walmart that like buying a brand and integrating it was was probably a challenge so he pointed out he pointed till I come all is well home which is a de jure need a brand that they incubated in house and then there was kind of a third category that they were talking a lot of a little bit about and you may have seen some news sort of you know turning up the the focus on the marketplace which is probably near and dear to your heart and I think they've announced the pilot of fulfillment by Walmart which for the first time there duet they're not that helpful products for some of the third parties and that they have an interest in dramatically improving their tool set and you're improving the experience for third-party sellers so. Scot: [20:33] Seems like a one theme with Rent the Runway and maybe a way would be diepio Market to that come up because diepio Market's been somewhat open with Chewie getting out and, real real and a couple of other folks and those guys are kind of both could be on in the pipeline the Jason drone to a month. Jason: [20:54] He did yeah yeah so there was in the pre-ipo companies were mostly pretty koi which You is kind of what you would expect the date you know they're open to it in aren't you know I'm close but that they don't need to go public and that's not that you know they didn't start the pump the company to necessarily go public Julie Wainwright you know who's at the real real and they they finish their offering already right am I. Scot: [21:20] Yeah they been out for all the done really well. Jason: [21:23] Yeah and so she you know she had a lot more sort of insight about what either the the pros and cons have been on the other side and. And you know how there was some interesting conversation about. [21:40] The impact of competitors and their successful IPO you know bringing more people out of the woodwork she also has a totally fair an interesting POV about being a, female entrepreneur and some of the challenges raising money and she's like you know she talked a lot about how like. Should have been a lot of time convincing every male investor why, that the business use case was even appealing to women and she's like you don't know nobody that we work at Uber ever had to explain to an investor, that white small businesses need office space or people need a ride right but but she often would have to convince someone that that. You know that women would benefit from buying these used luxury goods and that often authentication was a super important thing in so she she told some funny stories and, I felt was a sort of appropriately cocky she talked about 1 BC that like. So I didn't get the pitch and like felt like all the money they were investing in in selling authentic products was was a waste of time and now that they've had the successful IPO that VC has funded a new competitor and is like publish blog post talking about the importance of authenticity, and I think she's like whatever dude we were here before you and will be here after your death which is kind of nice in both. Scot: [23:07] Yeah I've heard the Rent the Runway and the Stitch fix lady's house somewhere story where a bunch of mail DC's wouldn't invest because they didn't understand the concept or they would say I don't know if I don't think my wife would use this. Jason: [23:18] Yeah and I think that sounds like the common Trend right is that everybody's market research as they go ask their wife and that you know that's pretty small sample size. Scot: [23:26] Yeah cost of the new zip from there had a mini Starbucks and went to Vegas for grocery shopper. Jason: [23:33] I did I would load it up on Starbucks order my phone and Jen it out to grocery shop which is in Las Vegas so is reminder this is the second year of grocery shop grocery shop is a a show by the folks Miss founded, shoptalk that's focused primarily on grocery in cpg and so. Drew really fast it was maybe 1,500 people last year was 3,000 people this year that it was at the Venetian and felt a lot like shop Taco Shop talk and grocery Shopper moving to Mandalay Bay next year for people that care about their Las Vegas venues there Starbucks at both so it's kind of neutral to me. [24:17] The end it was also a good show I'd say it in a different way so most of the the Keynotes at this show were Marquee brands, but the content was less interesting to me because for the most part their brands aren't allowed to come up and just give a commercial for their, their business and that you know there weren't like critical questions or necessarily new content so well. You might have been interested in a lot of the companies in the Keynotes there are folks like Target and, beyond meat and honesty and ortado in Procter & Gamble that were giving key notes Coca-Cola Sam's Club. [25:04] Either wasn't a ton of like interesting new useful takeaways in that contents but the the 3,000 + people that attended the show where all industry insiders there a lot of the breakout panels that were where super interesting and they were just that I just had a ton of useful conversations, at the cocktail parties and you know at the Starbucks between sessions and just felt like that the networking was super valuable for me so. Kind of the opposite of a recode it was less about content and more about networking. [25:43] I did host a couple of panels so I was the MC for two panels I did. A panel called preparing for grocery Commerce that was kind of targeted at people grocer that are just getting into e-commerce and I had three panelist on that session I had to, a Stephen Raymond who's the VP of e-commerce at Hain Celestial which is a house of brands most notable for their Celestial teas, I had Wayne Dewayne who's been on this podcast he's the VP of e-commerce at constellation brands. Which is a bunch of alcohol and Spirits brands, so we actually drink some Coronas on stage while we were chatting so that was a big hit. And then I had to Dan Bracken who's the VP of consumer Insight at Church & Dwight which is a. A big cpg so they each kind of gave their their learnings and best advice for new people entering the e-commerce grocery space I got good feedback that that was useful. [26:38] And then on the second day I did a more advanced panel on connecting customer data points so far this one we had kind of to Keynote panelist. We have to bring in a retailer so the retailer is a Steve Henning who's the VP of digital. For Wakefern Food Group which is a big Co-op of of Grocers. And talked about where they are and in data and what their customer data strategy is and got an all the bits and bytes of, add emps and. All those sorts of things and then for the brand perspective we had Doug stranton who's the chief digital Commerce officer at the Hershey Company so got got his perspective and Doug has a bonus that was also the chief digital officer at Unilever for number of years so so it was kind of their in a lot of their formative so a lot of interesting insights from both of those guys you know when you're getting into the hardcore management of data and activating that data for customer experiences. Scot: [27:43] The so. What's kind of the meta Topic at grocery is it still curb versus home or is it Amazon jump the shark with Whole Foods or more. Almost feels like maybe Brands going direct his kind of. Jason: [28:03] So this show like so it is. Like there's a lot of groceries at the show but there's a lot of cpgs at the show so one big thing is the whole disruption of cpgs right that the there's a lot of digital native brands that have lines that are like competing with income in cpg, and you know I'd say a year ago the dialogue was like this is a huge disruption in this year like there's more evidence that those brands are, you can achieve a certain level of success but then are really sort of plateauing, the the incumbency Bee Gees have not successfully launched a new a lot of new products and so there's a lot of dialogue, about how those companies are doing things to get more customer intimacy and get better connected to the customer and watch products that are more relevant to customers and then they're there was an awful lot of talk about the sort of third approach in this whole thing which is retailers launching brands, and how those those retail brands have been successful and how they've evolved a lot from the original, start a private label and in fact one of the the Keynotes Stephanie winquest use the EVP of food at Target. You know they launched a major new grocery brand for Target but basically at the show so. [29:24] So her keynote was a lot about this new food brand in that. The that the Retailer's sort of competing with the the incumbent and Challenger cpgs is was a big conversation at the show. Scot: [29:37] Yeah and then I'm watching your Twitter feed it seems like there is some interesting Target kind of talking going on there with what did we learn from Target. Jason: [29:46] Well I talk about that you like so Target is maybe the poster child for being the most successful at that strategy so they want to strike 5 brands. Now sell over 2 billion dollars but one place where they haven't been big as in grocery and so in fact, like grocery was a newish strategy for target maybe we'll call it seven or eight years ago and well a lot of categories at Target or any kind of known for surprising and delighting customers and having these. You know premium products that that the customer wouldn't expect. Grocery was always sort of the me to category for Target like like if you needed something that they may have had it but it wasn't something. [30:24] You were excited about acquiring. Inside out you know a lot of this conversation was about Target doubling down on Grocery and you know trying to get to the point where they're surprised is. And Delight for grocery in the same way that they they are four other categories and they said they launched a new owned brand for food called good and gather they kind of retired a lot of their older brands. And you know this is a a focus on. Simpler products fewer ingredients non-GMO mostly Organics in so it's not so much a knock off of a of a national brand but you know what a set of products that they think I'm particularly targeted at the. Target guest and they're forecasting this will be the the biggest. I'm on brand that Target has which is pretty big because you know some of that apparel brand cell cell 2 billion dollars each a year so. [31:27] So if they hit that forecasts that that will be somewhat impressive so that was a lot of the the target conversation I would also say you like shipt. You know there is a lot of conversation about curbside pickup & Home Delivery Target owns the company in that spaceship. And there's a lot of talk about how successful that's been for Target but ship still is in the business of providing the services for other party so shipped had a big. Presence on the trade show flooring was a big sponsor and said there's there's a lot of talk about Last Mile in the Bears pros and cons of the different meth. Scot: [32:00] Code for their highlights from grocery. Jason: [32:06] For me those were a bunch of big takeaways I got to sit sit down with a couple bucks and record a couple podcast that will get out of here in the weeks to come so I mentioned Doug Stratton who's the chief digital officer at Hershey you and I are both chocolate Advocates so like we wouldn't miss the chance, to get a podcast with him and then I also got to sit down with a zebra car while who's the VP of Shopper marketing at the Coca-Cola Company in, can I talk about how coke is thinking about digital and what what they're doing in in digital which is interesting you know it is interesting like we are now. Grocery is a very low margin business, the average sale price for a lot of these products or the Brand's is super low and so historically these have not been very digital categories you you don't think of. A big digital investment to sell dollar candy bars or cans of soda, but you know now these guys are you know front-and-center focusing on digital because it's really starting to impact their business. Scot: [33:09] Wrinkle in the other Megatron to uncover before we jump into some news. Jason: [33:13] Nope nope I think that's a ton but if you're in that space I would definitely think about putting that on your on your wrist for next year and come visit us at Mandalay Bay. Scot: [33:22] I forgot to ask when you're in New York did you get to see the new Apple store or did you miss me. Jason: [33:28] I didn't sit at the Apple Store at you open this Friday so I've done some video walkthroughs you and I are going to be back in New York Knicks next month together so maybe if schedules permit would be super fun we should go visit the store together. Scot: [33:43] Awesome I look forward to that Coldwell wanting to lose last couple minutes to talk about some news and it wouldn't be a Jason Scott show without some Amazon news. Jason: [34:00] Amazon news new your margin is there opportunity. Scot: [34:10] To a lot of news out there on Amazon some of it I was going to put into the political bucket before we talk about that though you're one of the things that kind of hid in my world it was interesting was they made a big investment and Order of electric vehicles Tesla has competitor called rivian, and ribbons coming out with trucks with electric platforms so Amazon announced not only they invest an undisclosed amount that they were part of a $700 round and they were listed first which kind of flies are the largest but they ordered a hundred thousand electric delivery vehicles from Caribbean and they're saying they should have prototypes in 20/20 start volume out in 2021 and have them all on the road by 2024 this is kind of interesting because Amazon has not really said much about a green lot of Amazon employees have been. [35:09] Rallying internally Jason Del Rey has written about this so it was kind of a pretty big vote for our insert limit their carbon footprint as a company and then it's also interesting because they are propping up a big rival to two, Tesla in the form of rivian and you know Elon and Jeff are going at it as latest Rockets So Alive people kind of said this is kind of another way for Bezos to really kind of get under a Elon Musk in by supporting a competitor. Jason: [35:41] Interesting so we might see some Amazon high speed trains in the near future to them. Scot: [35:49] Whatever the Rival to boring could be. Jason: [35:55] Exactly the thing that toy strike me about this which seems like Amazon's exact Playbook is I want to say they made this huge announcement the day before there was a big scheduled like green demonstration and a bunch of Amazon employees were planning on walking out to Tess art of advocate for Amazon embracing adrenal footprint and so do I get Amazon has historically been very good at these like proactive PR moves and it seems like this was they were totally able to leverage that this time. Scot: [36:29] Yeah yeah. They have a picture of the Prototype van will link to it and show notes it looks really good so it's going to be interesting that the big question is really the range on these things so, you know the I don't know how much it typical Prime band drives a day but I see him on the road constantly so be interesting to see if they have to come up with some clever way of rapidly charging these things are or they're going to ship them in a different way or something. Jason: [36:54] They each do half a day's delivery so that's why they had to get so many. Scot: [36:57] Yes it could be it could be part of it so I don't I don't know the ranges. Jason: [37:00] Quick clarification question for me so like obviously Tesla makes a bunch of electric vehicles and I know they've talked about business vehicles and trucks but as far as I know they don't they don't have a, like a van form-factor I feel like Amazon's about Sprinter vans in the past which is the big, Mercedes V8 like is it obvious that this is a trivium's a direct competitor with like is this worse news for Tesla or is it worse news for Mercedes. Scot: [37:26] I think it's probably worse news for Mercedes Elon if this is a tweet or live interview I've seen him talk about how he really likes the Mercedes Sprinter and they should work together on the electric one he always has little twinkle in his eye and you can't tell if he's just basically crazy or if there's something going on there I think Mercedes a Tesla have crossed licensed a lot of technology to I wouldn't be surprised if this doesn't Force something go on there between Tesla and Mercedes to get the Sprinter platform Electric. Jason: [37:59] Got you and I assumed that like the Des customer will then be FedEx. Scot: [38:05] What FedEx use it so UPS actually has a big electric thing going already and I don't know who they are platform is on that it's, maybe I don't know I don't know what UPS uses but I've seen them them talk a lot about getting to carbon-neutral pretty quickly and they have some electric fans out there. Jason: [38:30] That's going to be an interesting space to watch if only to a podcast about that kind of stuff. Scot: [38:34] We will will keep track of it here and then also on the vehicle to podcast where it's been even more time talking about that Scot vehicle Trends going on how about on the political side there's been a lot of negative stuff out there on Amazon and so I'll turn to you for this the highlights on that. Jason: [38:51] Yes I know. Scott loves talking about the political stuff it's his favorite thing to do so it's a big big, generosity on his part time to pass it over to me. [39:05] So you know there continues to be a bunch of Niger negative sentiment you got all these Democratic candidates talking about breaking up Amazon without. [39:16] Necessarily obvious reason why the last couple weeks there were some actual that government announcements about like looking into antitrust issues in the one that affect an Amazon was that the FTC was talking about probing some of the 3p practices and in the one that comes with the most is, Amazon, disadvantaging third-party sellers in favor of their own practices so essentially like the The Narrative goes you can't both play in the game and be the referee it's not fair, that you're selling products in competition with your Marketplace Sellers and you, control things like whose product shows up in Search and how visible every product is and so, that's a big narrative like the counter narrative is like this is in a remotely new idea retards have been selling their own products for over a hundred years they always put their own products and favorable positions and they charge brands in order to have have good positioning in the store said that like there's, there's nothing particularly new that Amazon's doing that Walmart and Woolworths before then, didn't do but it is getting a lot of visibility and one of the the big articles that came up there was kind of interesting is Wall Street Journal. [40:46] Actually like ran an article where they they talk to some Amazon Engineers that like, confidential confidential admitted that Amazon had changed their search engine to intentionally by us their own products and so again debatable whether that's, illegal or immoral in any way and I'll leave that to others to decide but one way it's interesting is Jeff has always talked about being the most customer-centric company in the world and wanting to have the best experience for customers and it's super controversial if you search for Energizer batteries like pretty obvious what your intent is and you would imagine the best experience would be too quickly get you to Energizer batteries but when amazonbasics batteries have higher visibility on that search term then Energizer batteries, like arguably like you're trying to boost your own profits at the expense of being customer-centric and so it's kind of a. [41:49] A pretty tangible example of of where Amazon might be drifting from their their idealistic morals, and so that that's been a little interesting to follow that, that exact issue is one of the episodes of Land of the Giants and a former guest on the show Charlie Cole who's the the chief digital officer at to me and Samsung by cheat he very explicitly said it is like look, I don't mind competing with Amazon that's totally fair they can make products to compete with me that's totally fair but when people search for my product on Amazon and they intentionally put their products in front of them that's not a good customer experience and just don't lie and say you're trying to be customer-centric when you're doing stuff like that was gonna as blunt as Charlie put it so an interesting space. Scot: [42:39] Yeah I guess cleaners and go to watch them navigate through this stuff and you have the counter argument would be well retailers for doing it for years and. Old Roy, dog food in a Walmart is in front of the Purina dog food that kind of thinks sometimes you know these the physical arguments don't really translate to to the digital where you know it customer is clearly expressed a brand new you should get them their quickie soap to be a lineman. Jason: [43:08] Yeah yeah like a little less controversial but like you know there's some labels like Amazon choice and and some new labels that they're testing and people are like is Amazon gaming nose and I I may have made a smart a tweet at some point where I showed like staff picks from Trader Joe's and I'm like oh my god do you think some of these might not actually be stabbed pics. Scot: [43:29] Go in any other needs any other Amazon usually cover. Jason: [43:36] I think those those were the big things I know we're running short on time so let's let's get to our last genre. Scot: [43:46] We haven't talked to her about Mulligan lately but I was reading some reports that a we've already had over 7,000 store closures heading 7300 as of September 1st I think that's more than we've ever had in any previous year and we still got three to four months ago, another world retail you kind of if you can make it through October you you're probably not going to close for December that thing's going to be pretty pretty bad if you're going to close for those two months so I think it will slow down but I think we have a chance of hitting 8 or 9 K hear some of the this is based on data from video so some of the top store closures are Payless with 2,300 stores Gymboree with 750 Charlotte Russe. And then on the watchlist they have several companies that are our kind of they look at this kind of load of ducks to assets and then also are they losing money making money in kind of protective time when there may be a chapter 11 events Forever 21 is on there a JCPenney at send a Pier One in Francesca's chokes, I'm surprised this didn't include more mattress worse cuz around me you know we still have like eight thousand mattress stores just in Raleigh-Durham and they're pretty much all closed all the sudden I wonder if this is under-reporting a little bit and I was kind of surprised that mattress stores weren't one of the big contributors. Jason: [45:15] We'll see that's a great point because it's something funny came out about all this so I think the macro points are totally true like that we are seeing more store closures in a single year than we ever seen before there are actually like we'll see if they come to play or not but like that on that watch was the one that they're like strong rumors are really preparing for a a bankruptcy which would be somewhat surprising at this point is Forever 21 because prove your point like. You know you really wouldn't want to go in a bankruptcy right right before the holiday season and there are there rumors that, if they did that the malls might be a potentially bail them out as they have, I've done for at least one of their apparel retailer in the past Aeropostale so that's kind of interesting but I I see the inside baseball I found an interesting study also, so this instead of you just said it is from video and they did a bunch of their own research so most of their store closure information came from, public disclosures so it's public companies that said in a 10K or an investor call that they're planning to close X number of stores. [46:28] And so that's that was their data source for the store closings and like I'm sure all the stores are closing video also cited the source that we see most commonly for tracking these store closing closings and openings which is core site which is a research firm that does this really useful can a weekly tracker on how many stores are closing and how many stars are opening a bunch of stores have open this year not enough to offset the closings and that that would also be a first so while there been a lot of closing in the last couple years that I've actually been more openings than clothes XO, this could be the first year we had a net negative and course I may have had a net negative last year even that now that I think about it but. Here's what's interesting about that so all of these companies are arbitrarily picking a list of well-known retailers in tracking. [47:20] The opening and closing and said there's another market research firm out there IHL that does a bunch of retail research. And they conducted a lot more comprehensive study and they said hey we are going to look at every retailer that operates 50 or more stores in North America and track how many they've opened and closed. And we're going to estimate where they don't have public disclosures or we're going to call them and ask and we're going to use real estate records and so instead of just kind of. Tracking press releases we're going to really do the math on all this and, they not surprisingly they found more store closures then then video or. [48:02] Coresite but they found way more store openings than either of these companies so pretty this IHL research that came out, there are still more stores opening then closing it just interesting to think about like I, I think our macro points are totally true that retails not going away that were way over stored in the US that we we do need to be closing stores in our closing stores in there that's a a necessary adjustment but it is interesting I feel like in the Echo chamber of our space like this coresight research gets its reported and recited and blended into other people's research on the time and was kind of funny to see this I shall study come out and explicitly point out that. Coresight research is not particularly rigorous and somewhat random so it was like a little inside baseball research fight. Scot: [48:56] Yeah and I wish square footage is what really matters right because you know Closing one JCPenney is is like I don't know. Jason: [49:04] Yeah you have to open off a lot of the way stores to make up for a JCPenney. Scot: [49:07] Yeah yes that's what really matters and I've never seen anyone really be able to track that very well unfortunately. Jason: [49:12] No no and I unfortunately like we've all seen the summaries of the IHL I'll confess it's inexpensive study to buy so I haven't actually. Bought the research but I don't think they have the the net square footage in there but just anecdotally if you look at the list of stores that are open and closing you're absolutely right like in general there's there's more bigger stores closing in smaller stores open. Scot: [49:37] One one last thing to make sure you put on your your calendar the Disney plus subscriptions it opened up so you can go ahead and pre buy that so on November 12th, and they have exciting new Star Wars TV live action show called The Mandalorian that off and up is pretty excited about to make sure you sign up for that Jason. Star Wars fan listeners. Jason: [50:02] And before any listeners Panic Scott and I promise to pre-record a podcast so that we don't have to skip a week while Scott is binging the Mandalorian. Scot: [50:12] Yes sadly I don't think they're going to do a bench so I think they're going to do it's hard for traditional TV people to get their heads around it but they're going to have kind of really someone a week or something so I have time to podcast. Jason: [50:25] Good news good news in like slightly related there is this interesting thing Target in Disney have announced that they're opening these permanent shopping shops and so you're going to see a bunch of unique Disney merchandise at Target I think that is potentially going to be beneficial to you Scott but I seen speculation that the Disney plus service could be one of the things that's heavily merchandised in that. In that assortment. Scot: [50:55] Cool hopefully I'll have more Star Wars Target exclusives those are those are the good ones. Jason: [51:00] Exactly what was in that is a great place to wrap up this new show cuz we've come out perfectly use the a lot of time as always if if I wasn't Earth have a question or comment feel free to hit us up on our Facebook page or on Twitter as always if you have time we sure would appreciate if you go to iTunes and finally give us that five star review that we've desperately been begging for but we have a we sure appreciate your time today and we have a bunch of great shows in the pipeline so appreciate you keep listening. Until next time happy commercing.

Ideamix Radio
Erica Huss & Zoe Sakoutis - How to Build a Partnership

Ideamix Radio

Play Episode Listen Later Aug 6, 2019 19:38


None of us is an island. Collaboration and partnership are essential to business success. Erica Huss (@misshuss) and Zoe Sakoutis (@zoesakoutis) co-founded BluePrint (@blueprint) - the rock star organic juice and cleanse brand and ran it together for 7 years before selling it to Hain Celestial (@hain_celestial). Today, Erica and Zoe are co-hosts of the Highway to Well podcast (@htwpodcast) and their collaboration has now spanned 3 ventures and counting. Listen to their lessons on collaboration and partnership and how they've each derived success and fulfillment while pursuing their passion. Subscribe to The IdeaMix Radio and stay tuned for our weekly episodes.The IdeaMix Radio show brings you stories, inspiration and resources to live what you love with new episodes every week. Check out our website. Sign up for The IdeaMix weekly newsletter here. For comments, questions, podcast guest ideas or sponsorship enquiries, please email info@theideamix.com.

FoodBev.com Podcast
FoodBev Daily 10/05/2019: Dairy Crest CEO Mark Allen steps down following Saputo takeover, Boston Beer Company merges with Dogfish Head in $300m deal, and Hain Celestial offloads its Hain Pure Protein business for $80m

FoodBev.com Podcast

Play Episode Listen Later May 10, 2019 2:31


Martin White rounds up the day's biggest news in the world of food and beverages, including: Dairy Crest CEO Mark Allen steps down following Saputo takeover, Boston Beer Company merges with Dogfish Head in $300m deal, and Hain Celestial offloads its Hain Pure Protein business for $80m

Taste Radio
Ep. 143: The Best of Kobe, Angie, Zimmern, ‘Zona and More

Taste Radio

Play Episode Listen Later Dec 31, 2018 33:08


In this special edition of Taste Radio, we feature highlights from interviews with a few of the leaders, innovators and entrepreneurs and who joined us on the podcast during the second half of 2018, including BodyArmor investor Kobe Bryant, Angie’s Boomchickapop co-founder Angie Bastian, “Bizarre Foods” host Andrew Zimmern, Blueprint founders Zoe Sakoutis and Erica Huss, America’s Test Kitchen/Milk Street creator Christopher Kimball, and AriZona Beverages co-founder and chairman Don Vultaggio. Show notes: 1:56: Interview: Angie Bastian, Co-Founder, Angie’s Boomchickapop -- We kick off the episode with Angie Bastian, who we featured in Ep. 126. Angie and her husband Dan launched Angie’s Boomchickapop in 2001 and it has evolved from a tiny operation selling kettle corn at farmers’ markets and fairs to an ubiquitous retail brand that was acquired last year by ConAgra Foods for $250 million. In the following clip, she spoke with NOSH editor Carol Ortenberg about why she believes in celebrating “the feminine with food,” and how that perspective played into a celebrated package revamp. 7:20: Interview: Christopher Kimball, Founder, Milk Street/America’s Test Kitchen -- Next up is Christopher Kimball, best known as the creator of television show “America’s Test Kitchen.” In 2015, Christopher, who also founded the magazines Cook’s Illustrated and Cook’s Country, launched Milk Street, a company focused on instructional recipes and techniques inspired by global cuisine. In this clip, from Episode 124, he explained why he’s not a fan of the term “ethnic cooking” and shared his stance on trendy buzzwords in the food business. 13:26: Interview: Zoë Sakoutis & Erica Huss, Founders, Blueprint -- We continue with Zoë Sakoutis & Erica Huss, the founders of Blueprint, a brand that pioneered the packaged cold-pressed juice category and helped mainstream juice cleansing. In a clip from our wide-ranging interview, which we featured in Ep. 133, they explained how a phone call from former Starbucks chairman and CEO Howard Schultz accelerated BluePrint’s eventual sale to Hain Celestial. 19:58: Interview: Andrew Zimmern, Host/Co-Creator, “Bizarre Foods” -- From Blueprint to Bizarre Foods, the show, that is. Andrew Zimmern is the host and co-creator of the popular television series in which he has chowed down on stomach-churning foods like raw pig testicles, a frog’s beating heart and cobra penis. In an interview included in episode 127, Zimmern discussed the role of food as a cultural medium that unites people and why he has a bone to pick with the natural food industry. 25:22: Interview: Don Vultaggio, Co-Founder/Chairman, AriZona -- On to Don Vultaggio, co-founder and chairman of AriZona Beverages and, at height quite literally, a towering figure in the drinks industry. In this clip, pulled from Ep. 139, Don discussed the mindset of successful entrepreneurs, how the company has maintained its iconic 99 cent pricing model for 26 years and why running a business means handling all kinds of problems, even if it means mopping up blood. 30:05: Interview: Kobe Bryant, Investor, BodyArmor -- Last, but certainly not least, we have NBA legend Kobe Bryant, who is an investor in fast-growing sports drink brand BodyArmor and has an active role in its business and marketing strategy. As part of an interview featured in Ep. 137, Kobe explained how the same ambition that fueled his NBA career drives his passion for beverage. He noted that with co-founder Mike Repole leading the way, the insatiable desire to win permeates every aspect of the brand. Brands in this episode: Angie’s Boomchickapop, Blueprint, Starbucks, Evolution Fresh, AriZona Beverages, BodyArmor

Taste Radio
Ep. 133: The BluePrint For a Legacy of Wellness, Success and Getting a Direct Line to Howard Schultz

Taste Radio

Play Episode Listen Later Oct 16, 2018 55:23


BluePrint founders Zoë Sakoutis and Erica Huss admit they don’t drink as much juice as they used to. It may seem odd that the creators of BluePrint, which pioneered the packaged cold-pressed juice category and helped mainstream juice cleansing, have cut back on their consumption of fruit and vegetable blends. However, Sakoutis and Huss point out that since the launch of their brand in 2007, there’s been a dramatic increase in the amount of information that consumers have about nutrition and healthy foods. Cold-pressed juice and cleansing, which previously embodied the concept of nutrition for many consumers, are now just part of a larger conversation about wellness. “There are different ways to check that box now,” Sakoutis said in an interview included in this episode. “I think everyone is interested in the wellness space right now in a much larger way than they were. It was the spark of something and it was one of the few ways that people could engage. And now I think that there are simply more options, there are more ways to go about it.” That mindset is big reason behind the launch of Sakoutis and Huss’ latest venture, Highway to Well, a podcast focused on “the business of being well.” The show features entrepreneurs who operate in the health and wellness space and explores the trends, fads and triumphs of a rapidly evolving industry. Listen to our full-length conversation with Sakoutis and Huss, in which they shared BluePrint’s origin story, examine how the company navigated early wins and struggles, and how a voicemail left by former Starbucks chairman and CEO Howard Schultz factored into their decision to sell the company. They also reflect on learnings from their unsuccessful foray into the food space with Erzo, a brand of vitamin-infused biscuits, and explained how the podcast has provided a way to address some unfinished business. This episode is presented by Symrise Califormulations.   Show notes: 3:21: Interview: Zoë Sakoutis & Erica Huss, Founders, Blueprint -- As part of a wide-ranging interview recorded in New York City, BevNET Managing Editor Ray Latif spoke with Sakoutis and Huss about the launch of BluePrint and the early days of operating as a direct-to-consumer brand (Zipcars were key), how Tribeca moms ushered the brand’s debut in Whole Foods, the decision to incorporate high-pressure processing as a safety step, and BluePrint’s influential front of the label ingredient list. They also explain why Starbucks’ acquisition of Evolution Fresh accelerated BluePrint’s eventual sale to Hain Celestial and how their next venture, vitamin-enhanced food brand Erzo, was ahead of its time and folded the company prior to a chainwide activation at Target. Finally, they delve into why they got into the podcasting world with Highway to Well and their expectations for the show. Brands in this episode: BluePrint Organic, Suja, Erzo

BRAND SECRETS AND STRATEGIES:  Empowering Brands | Raising The Bar
SECRETS 88 Russ Forester With Hain Celestial, Proof That Becoming A Category Leader Opens Doors & Grows Sales

BRAND SECRETS AND STRATEGIES: Empowering Brands | Raising The Bar

Play Episode Listen Later Sep 27, 2018 67:28


At the end of this episode I offer advice to help solve my guests bottleneck - your bottleneck. This weeks bottleneck: strategies to compete head to head with big brands and become the recognized and trusted category leader  This episode's FREE downloadable guide The great equalizer between small and large brands.  Learn how it has evolved and the advanced strategies that retailers really want and need from you and your brand. CLICK HERE TO DOWNLOAD YOUR FREE STRATEGIC GUIDE: What is Category Management and Why It's So Important What retailers really want - actionable insights from you! Being a valued resource to retailers opens doors and gives you a substantial sustainable competitive advantage. Being a category leader returns a high ROI, grows sales, and builds shopper loyalty. Welcome. I'm in the process of redesigning my Resources page on my website to provide you with downloadable guides to help you get past many of the bottlenecks that many of you are facing. I'm also adding a lot of valuable resources and tools that I personally trust and endorse, a calendar of industry events, my tip of the week that I include in my weekly newsletter, along with a place where you can subscribe to it, my weekly articles, my newest podcast with industry CEO’s and Founders and so much more. Today's story is about a brand that leverages all the strategies, tips, and techniques that I talk about on this podcast, in my content, in my courses, and on stage. These are the strategies that can help differentiate you on shelf, to help you become a category leader, to help you as a brand become a lot more than just a box on a retailer's shelf. This is how you stand out. This is how you differentiate yourself from other brands in the category. This is where you become a value added resource to the retailer. By doing this, by taking advantage of these strategies, not only do you compete at a much higher level, but more importantly, when you become a value added resource, retailers start to reach out to you for help for incremental merchandising and promotional opportunities. Put another way when you can help the retailer get what they want, more sales, more foot traffic in their stores, then they're going to help you get what you want. This episode today is about those strategies that help you get your product on more retailers' shelves and into the hands of more shoppers. Here's Russ Forester of Hain Celestial Download the show notes:  brandsecretsandstrategies.com/session88

BRAND SECRETS AND STRATEGIES:  Empowering Brands | Raising The Bar
SECRETS 87 Peter Burns With ONE Brands & Justins & Hain Celestial, Why It’s Critical To Build Your Brand With A Sturdy Foundation

BRAND SECRETS AND STRATEGIES: Empowering Brands | Raising The Bar

Play Episode Listen Later Sep 25, 2018 70:57


Brands with weak foundations crumble and fail. A commitment to excellence combined with discipline and hard-work are the building blocks for lasting success. Shortcuts erode and distract leading to bad habits that can derail and imperial your future.

MarketFoolery
“Merchandise? It’s about damn time.”

MarketFoolery

Play Episode Listen Later Feb 13, 2017 19:23


The S&P 500 hits $20 trillion in market cap.  Analysts Jason Moser and Taylor Muckerman discuss the SEC’s investigation of Hain Celestial’s accounting and the latest results from Restaurant Brands (parent company of Burger King and Tim Horton’s).  Plus, Netflix is FINALLY getting into the business of merchandising.