Podcasts about redesign

Many leaders still believe high customer satisfaction scores mean the experience is working. That belief creates a costly blind spot: customers say they're satisfied and then quietly leave, taking revenue, renewals, and referrals with them. In this solo episode of Doing CX Right®, Stacy Sherman explores why Customer Satisfaction (CSAT) became the standard, from the University of Michigan's American Customer Satisfaction Index to today's dashboards, and why it no longer predicts loyalty in a world where switching is easy and comparisons are instant. Stacy shares practical ways to drive real customer loyalty: Identify why "nothing went wrong" isn't enough to create memorable experiences Ask questions that reveal what customers truly value Measure behavior: repurchase, renewal, and referral rates instead of opinion scores Redesign onboarding and service touchpoints so customers feel supported, not lost CSAT isn't useless, but it measures baseline competence, not competitive advantage. Listen now to discover why satisfaction is just the starting point, and how to turn customer experience into lasting loyalty. Learn more at DoingCXRight.com and subscribe to the newsletter for more actionable strategies. Book time with Stacy here.

A “simple” candy box tweak turned into a six-year redesign—because in packaging, changing a quarter inch can force you to rethink the entire manufacturing line.00:00 Why a ¼-Inch Box Change Took 6 Years (Packaging Equipment)00:17 Charlotte Ashcroft Intro: Mike and Ike + Peeps Packaging00:47 What Is Packaging Engineering? Automation, Materials, Structure01:41 Mike and Ike Box Redesign: What Actually Changed02:52 Designing Packaging Backwards from the Pallet (Pallet Optimization)03:17 Headspace Explained: Damage, Settling, “Half-Empty” Complaints04:26 Hidden Carton Upgrades: Right-Sizing + Tamper-Proof Design07:49 Sustainability Wins: Fewer Trucks + Source Reduction11:38 Mike and Ike vs Peeps: Why “Gooey” Products Need Different Packaging14:02 3 Questions New Candy Brands Must Ask (Equipment, Shelf Life, Distribution)17:44 Shelf Life Testing: Chamber Studies + Packaging Barrier Basics27:20 EPR + SB 54: Recyclable Packaging Regulations + Real-World ImpactIn this episode with Charlotte Ashcroft, we unpack what packaging engineering really means—and why the stuff most designers never see (automation compatibility, headspace, pallet patterns, tamper-proofing, distribution reality) is where the real money, speed, and sustainability wins happen.You'll learn:• What packaging engineering actually covers (beyond “structure”)• Why automation dictates more design decisions than people realize• The real reason “headspace” exists—and how it affects damage, complaints, and line speed• How engineers design backwards from the pallet (and why it saves trucks/material)• The hidden structural tweaks (glue, flaps, tamper-proofing) that change everything• How regulations like EPR / SB 54 push packaging decisions years in advanceIf you've ever thought “it's just a box”… this one will permanently change how you look at packaging.Connect with Charlotte:LinkedIn:https://www.linkedin.com/in/charlotte-ashcraft/Packaging & Processing Women's Leadership Network:https://www.pmmi.org/womens-leadership-network/homeLarger Events:https://www.packexpoeast.com/https://www.packexpointernational.com/Support our Sponsor, and download your free Packaging Design Guide:https://idpdirect.com/design-guides/Connect with Evelio Mattoshttps://www.linkedin.com/in/eveliomattos/

Welcome to the 100th episode of A Job Done Well—where we celebrate the art of calling out corporate nonsense and replacing it with something that actually works. This week, we're joined by John Seddon, a management thinker so influential he's got his own Wikipedia page (unlike James, who may or may not have written his own). John's spent decades proving that traditional management—targets, incentives, standardisation—doesn't just fail to improve performance; it actively makes things worse.John's approach is simple: stop incentivising the wrong things. Most organisations reward behaviours that undermine their own goals. Engineers rushed to fix boilers in 15 minutes? They'll be back six times a year. Call centre agents hitting sales targets? They're hanging up on customers who won't buy. Incentives don't drive performance—they drive gaming, cheating, and a race to the bottom.Highlights include:Why failure demand—work caused by previous errors—is crippling your team (and how to spot it).How to redesign systems so your team can actually use their judgment (instead of following scripts).The Aviva case study: How blending call centres boosted capacity by 20%—without adding staff.Why specialisation is a myth, and how it's costing you more than you think.How to make your boss curious about what's really going wrong.If you've ever watched your team chase targets while the real work piles up, this episode is your wake-up call. John's not here to sell you a quick fix—he's here to help you burn the rulebook and start again.Key Points:Incentives create perverse outcomes—people game the system, not improve it.Failure demand is a symptom of a broken system, not lazy staff.Specialisation sounds efficient but creates silos, inefficiency, and frustration.Redesign systems around customer purpose, not internal targets.Leaders won't change unless you make them curious—show, don't tell.Got a question - get in touch. Click here.

The Visionary Artisté, formerly known as [blake{Art}]®, embodies the artist from the get-go — driven by curiosity, allergic to hollow fame, and aligned with #ArtsTask, a mantra inspired by Terence McKenna that calls creators to midwife culture rather than chase clout. Moving from pyramid to spiral, from Magical Egypt to the Mandelbrot set, from the golden mean to the "thumbprint of God," this perspective weaves ancient wisdom with modern complexity To gain access to the second half of show and our Plus feed for audio and podcast please clink the link http://www.grimericaoutlawed.ca/support. For second half of video (when applicable and audio) go to our Substack and Subscribe. https://grimericaoutlawed.substack.com/ or to our Locals  https://grimericaoutlawed.locals.com/ or Rokfin www.Rokfin.com/Grimerica Patreon https://www.patreon.com/grimericaoutlawed Support the show directly: https://open.spotify.com/show/2punSyd9Cw76ZtvHxMKenI?si=ImKxfMHgQZ-oshl499O4dQ&nd=1&dlsi=4c25fa9c78674de3 Watch or Listen on Spotify https://grimericacbd.com/ CBD / THC Tinctures and Gummies https://grimerica.ca/support-2/ Our Adultbrain Audiobook Podcast and Website: www.adultbrain.ca Our Audiobook Youtube Channel:  https://www.youtube.com/@adultbrainaudiobookpublishing/videos Check out our next trip/conference/meetup - Contact at the Cabin www.contactatthecabin.com Other affiliated shows: www.grimerica.ca The OG Grimerica Show Join the chat / hangout with a bunch of fellow Grimericans  Https://t.me.grimerica grimerica.ca/chats   Discord Chats Darren's book www.acanadianshame.ca Eh-List Podcast and site: https://eh-list.ca/ Eh-List YouTube: https://www.youtube.com/@TheEh-List www.Rokfin.com/Grimerica Our channel on free speech Rokfin Leave a review on iTunes and/or Stitcher: https://itunes.apple.com/ca/podcast/grimerica-outlawed http://www.stitcher.com/podcast/grimerica-outlawed Sign up for our newsletter http://www.grimerica.ca/news SPAM Graham = and send him your synchronicities, feedback, strange experiences and psychedelic trip reports!! graham@grimerica.com InstaGRAM https://www.instagram.com/the_grimerica_show_podcast/  Purchase swag, with partial proceeds donated to the show www.grimerica.ca/swag Send us a postcard or letter http://www.grimerica.ca/contact/ ART - Napolean Duheme's site http://www.lostbreadcomic.com/  MUSIC Tru Northperception, Felix's Site sirfelix.bandcamp.com    

In the first hour, DVD discusses with the Titans leaked new uniforms, what is the Best and worst uniform redesigns in sports. They got a lot of reactions from listeners 

Why did we think this was an interesting episode?Paul & James are regularly involved in ecommerce redesign projects, either in an advisory capacity or helping drive the design thinking.This episode explores the reasons why brands decide to invest in a redesign:Brand refresh or a full rebrand.Brand elevation of the online UX e.g. premium positioning.Improved user journeys to fix legacy constraints.Outcome focused e.g. fix navigation and browse journeys.It then teases out the justifications for redesign projects, sharing views on how design can and should be measured objectively.James & Paul also dissect the intangible goal of many design projects: to elevate the brand positioning, to create a premium look & feel.Goals like this need clear definition and framing to ensure the design outputs work towards a clear vision and execution. They also need tangible measurements of success, even if they're not conversion focused.The key take-away is that design has to be measured, and the metrics you use need to be agreed upfront. If there are no hard & fast commercial success metrics like conversion and AOV, then take a sensible approach to measuring customer impact, for example customer satisfaction & NPS.Chapters:[00:30] Introduction to Redesign Metrics[03:40] Understanding Brand Elevation[06:10] Balancing Design and Ecommerce[09:00] Defining a Premium Experience[12:30] Measuring Redesign Success[15:25] The Role of User Testing[18:15] Navigating Redesign Challenges[21:10] The Importance of KPIs[22:46] Final Thoughts on Redesigns

When Hazel Hill was just 13 years old, her father came home with a challenge for her. As a scientific officer at the Air Ministry in 1934, Captain Fred Hill felt that Spitfires and Hurricanes should be armed with eight guns, instead of the four they were initially designed with. However, there were concerns that aircraft would be unable to fly with the added weight. Hazel was a talented mathematician so he asked her to do the calculations for him. They were able to prove that eight guns were possible, and the firepower of the RAF was dramatically improved ahead of the Battle of the Britain. This would prove to be absolutely vital, giving the RAF the edge it so desperately needed. Hazel's son Ted and grand daughter Felicity came to Brooklands and met with Beatrice Merridan, Head of Collections & Audience Engagement and Kathryn Selwyn, Research and Collections Officer to talk about Hazel and her dad Fred Hill.

Send us a text! (Your number stays private)In this episode, I break down how to figure out exactly what you should focus on right now in your business and how it supports smarter decisions and sustainable small business growth.Let's face it: business advice comes at us from every direction. Build an email list! Post more on social! Create a course! Redesign your website! I know just how overwhelming that can be. In this episode, we walk through a simple, practical framework to cut through the noise so you can confidently identify the next right step for your small business, instead of trying to do everything at once.We'll talk about the four phases of small business growth, starting with building solid business systems, to honing your communication and website strategy, and then moving into simplified marketing, and finally expansion. I'll share real-world examples (like the overworked coach who needs boundaries, not just more clients) and get honest about the mistakes so many of us make when we jump ahead before our foundation is ready. You'll also get practical action steps to help you check in with yourself and focus on what will actually move your business forward right now. When you take time to identify what phase your business is in right now, rather than where you think it should be, you're able to bring about the growth you want to see.01:33 – The four phases you must follow for business growth01:51 – Your core systems and communication05:39 – Marketing and expansion08:40 – Why most business owners focus on marketing before their foundation is readyLinks & Resources:Watch this episode on YouTube.Follow me on Instagram @kristendoyle.co Let's talk about your website and systems: Book a Website Gameplan Call Explore your options for working together: Web Design Services Rate & review Small Business Savvy on Apple PodcastsShow Notes: https://kristendoyle.co/episode176 Let's work on a custom web design together! Learn more at https://kristendoyle.co/custom. Book a FREE Website Game Plan Call: https://kristendoyle.co/gameplan.Learn more about my WordPress CarePlan: https://kristendoyle.co/wordpress-care-plan/

In this episode of JACC This Week, Dr. Carolyn Lam and Dr. Harlan Krumholz explore the JACC Women's Cardiovascular Health Issue—an edition dedicated to advancing science, care, and professional culture for women in cardiology. The discussion spans original research and viewpoints addressing menopause and cardio-oncology risk, sex differences in dilated cardiomyopathy, device trials, rehabilitation after heart failure, global disparities, and the intersection of sex, race, and socioeconomic status in cardiovascular outcomes. Beyond inclusion, this episode highlights a deeper challenge: whether our systems of evidence generation, clinical care, and professional training are designed to serve women fully and routinely. The conversation also features a powerful viewpoint by Sarah Krumholz, Dueling Pursuits: Balancing Motherhood and Medicine, catalyzing a broader dialogue about leadership gaps, culture, and the future of cardiology. This episode sets the stage for a special bonus continuation focused on redesigning the profession for the next generation.

This bonus episode continues the conversation from the JACC Women's Cardiovascular Health Issue, moving from science to systems. In this extended discussion, Drs. Carolyn Lam and Harlan Krumholz are joined by Sarah Krumholz to reflect on how the culture and structure of cardiology shape the experiences of women in training and practice.

Download the Episode 3 workbook → https://bit.ly/p-finance-in-february-workbook This episode is part of our 4-part Finance February series and in episode #3 we stop looking at numbers … and start using them. You've got awareness (Episode 1). You've got rhythm (Episode 2). Now it's: what decisions are you making off the back of it? Because the goal isn't “be good at finance”… it's get paid properly and make calls like hiring/spending based on rules - not emotions. In this episode, you'll learn: 1) Owner pay vs profit (and why most owners stay broke). Owner pay = the salary you'd have to pay someone to replace you (fair market wage) Profit = what's left after the business runs properly (and then becomes dividends / drawings / extras) Most owners think they're profitable… because they're paying themselves $0 (that's not profit, that's unpaid wages) 2) The “Abducted You” test for owner salary. If you got abducted tomorrow … what would you list your job ad for? That's your “owner salary” number? 3) Decision rules for hiring (and the 40% labour trigger). Hiring isn't a feelings decision; it's a ratio decision. You get “permission to hire” when you're around the labour % you're targeting (the example used: ~40%) BUT only if you're hiring to grow revenue, not to “buy time” and watch Netflix. Labour % moves like stairs: hire → % goes up → revenue growth brings it back down → repeat 4) Stop spending based on vibes (use guardrails, not handcuffs) Forecasting + ratios are guardrails so you don't go broke. They're not handcuffs that stop you going big. You can break the rules - but only deliberately with a plan to bring ratios back 5) The true cost of a staff member (it's not the salary) A “$100k staff member” is not $100k. Add in things like:Super, Leave coverage, Workers comp, Payroll tax (if you're over threshold)…and you're closer to $130k+ in real cost. If you don't model this properly, you'll hire early and wonder where your profit went. 6) Smarter team design (local vs offshore + base + variable) Don't pay Aussie rates for tasks that don't require Aussie expertise Split roles: high-value work stays local, repeatable/admin gets systemised/offshored Base + variable pay models can reduce risk and align performance. Pick one of these and decide it using the numbers (not vibes): Set your owner salary (fair market wage) Separate owner pay vs profit Decide a dividend rule (how profit gets extracted) Create a hiring rule (based on ratios, not emotions) Create a spending rule (business case + cash impact) Redesign your workforce mix (what must be local vs can be offshored) Make one decision. Put it in writing. Put it in the calendar. Want the Sidekicks? (AI-powered assistants + offshore support) DM Doza on Instagram @hey.doza with the word: SIDEKICKS What's next? Episode 4 is the payoff: what to do with the money (life, wealth, long-term strategy, without doing dumb tax “business write-off” stuff). Connect with us: My website: ⁠https://thegeronimoacademy.com ⁠ IG Geronimo: ⁠https://www.instagram.com/thegeronimoacademy⁠ IG Hey.Doza: ⁠https://www.instagram.com/hey.doza⁠ LinkedIn: ⁠https://au.linkedin.com/in/andrewhandosa⁠ Chapters 00:00 – Episode 3: Decisions + getting paid 00:30 – Owner pay vs profit (why they're different) 02:05 – The “abducted you” test (owner salary) 03:30 – The danger of “profit” when you pay yourself $0 05:55 – Fixing it when you can't afford your salary (sales vs overhiring) 08:00 – Profit vs dividends 12:00 – Decision rules: when to hire vs wait 13:15 – The “labour % staircase” explained 15:35 – Vibe spending vs deliberate spending 19:20 – True cost of a staff member (it's not the salary)

After many weeks of work with corporate HR leaders, technology companies, and implementation teams I'm realizing the word that describes AI is “confusion.” Too much going on, too many unanswered questions, and no clarity about what to do. And many of you have been asked (or told) to lead the “AI Transformation” (which is the wrong phrase, as I explain) to reduce cost. Well I hope today's podcast gives you some clarity. Obviously the space is changing quickly, but there is a clear strategy emerging. I discuss the technology market, vendor strategies, and most important of all, how you as a business leader can leverage AI without going down dead ends. I hope this gives you clarity, and I urge you to read our 2026 Imperatives for Enterprise AI for more. Topics covered: Why AI adoption isn't a transformation — it's a continuous learning process How to design an architecture that avoids vendor chaos and data silos The real ROI of AI: rethinking workflows and job structures, not just automating tasks Strategies for navigating a confusing vendor landscape and building your own solutions How to build a culture of trust and change, and empower employees What to tell employees so they'll lean in to change The importance of speed, experimentation, and trusting the data over perfection. If you're in the middle of your AI strategy, please contact us. Our Systemic HR AI Blueprint will show you the way, and Galileo will help you with vendor analysis, process design, job redesign, and of course the training you need to enable your organization. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information 2026 Imperatives for Enterprise AI: The Road Ahead The Great Reinvention of Human Resources Has Begun Get Galileo, The AI Agent for Everything HR Chapters (00:00:00) - AI Confusion(00:05:19) - Self-Service HCM Software Companies(00:08:13) - Job architecture and the process of changing jobs(00:11:45) - Don't Wait for Perfection in AI Projects(00:14:43) - Will We Run Out of Jobs?(00:18:01) - Will AI Reduce Headcount?(00:19:39) - The Need for Trust in AI

Plus: Pinterest stock slides after projected slower revenue growth. And Ubisoft shares jump on cash forecast. Julie Chang hosts. Learn more about your ad choices. Visit megaphone.fm/adchoices

Ambition can look like progress on the outside, while quietly draining you on the inside. This episode explores what happens when you keep achieving, but your mental health starts paying the price. On Healthy Mind, Healthy Life, host Sayan speaks with Sheekha Singh about burnout, identity, and the invisible expectations that drive high performers—especially from an immigrant lens. If you're juggling roles, saying yes too often, and struggling to protect your energy, you'll leave with practical shifts to pursue goals without losing yourself. About the Guest: Sheekha Singh is an award-winning author, tech leader, and host of the podcast Rise and Tell with Sheekha. She wrote Unburnable Ambition to reframe hustle culture and help high achievers pursue success sustainably. Key Takeaways: Audit what your ambition is costing your mental health and relationships Redefine “success” for yourself—not family, teachers, or culture Use a simple “no” script that's firm, kind, and consistent Compare “value vs. drain” before accepting new commitments Schedule 5–15 minutes daily to do nothing—no screens, no input Start boundary-setting with family first, then expand outward How to Connect With the Guest: Website: https://sheekhasingh.com  Instagram: https://instagram.com/sheekhasingh_writer  Podcast: Rise and Tell with Sheekha (all platforms) Books: Available on Amazon   Want to be a guest on Healthy Mind, Healthy Life? DM on PM - Send me a message on PodMatch DM Me Here: https://www.podmatch.com/hostdetailpreview/avik Disclaimer: This video is for educational and informational purposes only. The views expressed are the personal opinions of the guest and do not reflect the views of the host or Healthy Mind By Avik™️. We do not intend to harm, defame, or discredit any person, organization, brand, product, country, or profession mentioned. All third-party media used remain the property of their respective owners and are used under fair use for informational purposes. By watching, you acknowledge and accept this disclaimer. Healthy Mind By Avik™️ is a global platform redefining mental health as a necessity, not a luxury. Born during the pandemic, it's become a sanctuary for healing, growth, and mindful living. Hosted by Avik Chakraborty, storyteller, survivor, and wellness advocate. With over 6000+ episodes and 200K+ global listeners, we unite voices, break stigma, and build a world where every story matters.

Russia Blocks WhatsApp, Promotes Surveillance-Prone ‘National Messenger’ MAX, Soaring Memory Prices Accelerate Corporate PC Purchases, and Anthropic Significantly Upgrades Free Tier of Claude Chatbot. MP3 Please SUBSCRIBE HERE for free or get DTNS Live ad-free. A special thanks to all our supporters–without you, none of this would be possible. If you enjoy what you seeContinue reading "Apple Delays Major AI Siri Redesign Due to Testing Issues – DTH"

An old workplace game brand went bust—not because people stopped gaming, but because retail changed: downloads replaced discs and the UK high street kept shrinking. The fix isn't “sell more games.” The fix is rebuilding the purpose.In this episode I lay out the full turnaround blueprint:Accept traditional retail is over.Redesign stores around play: arcades, competitive setups, racing simulators, mini-arenas. Experience, not product.Build a national grassroots league through every location: after-school and after-work tournaments, city championships, national finals streamed online.Wrap it in a membership model: monthly access to play/compete/status, points and perks, predictable recurring revenue.Keep retail only where digital can't compete: controllers, headsets, chairs, collectibles—physical identity, higher margin, real demand.Turn flagship locations into creator studios + live event spaces where UK talent is discovered and broadcast.Outcome: footfall returns for belonging, not shopping. Membership stabilises revenue. A national competitive pathway attracts sponsors and media. GAME becomes Britain's gaming culture infrastructure—not a struggling retailer from the past. Hosted on Acast. See acast.com/privacy for more information.

 HEADLINE: Tragedy and Rebirth: The Apollo 1 Fire. GUEST AUTHOR: Bob Zimmerman. SUMMARY: A tragic launchpad fire kills three astronauts, forcing NASA to admit carelessness, overhaul safety protocols, and redesign the capsule before the moon race continues. 1938

Plus: Trump's tax law cuts Amazon's corporate tax bill by more than half. And Stellantis books $26 billion charges over bad EV bets. Julie Chang hosts. Learn more about your ad choices. Visit megaphone.fm/adchoices

It's YOUR time to #EdUp with Dr. Frank Sanchez⁠, President, ⁠Manhattanville UniversityIn this episode, President Series #443, powered by ⁠⁠⁠Ellucian⁠⁠⁠, & sponsored by the 2026 InsightsEDU Conference in Fort Lauderdale, Florida, February 17-19,YOUR cohost is Darius Goldman, Founder & CEO, Career-BondYOUR host is ⁠⁠Elvin FreytesHow does Manhattanville, founded in 1841, address the value question where 53% of Americans doubt college degrees by launching a 3 year bachelor's & 3 plus 1 pathway to earn both bachelor's & master's in 4 years?How does location 30 miles north of NYC create internship advantages with companies like MasterCard, turning students into executives like Linda Kirkpatrick who became President & CEO of Americas after interning across the street?Why will financial health be the defining challenge as more schools close, enrollments tighten, technology costs rise, & institutions must navigate competition for talent while adapting to Gen Alpha & AI?Listen in to #EdUpThank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp!Connect with YOUR EdUp Team - ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠Elvin Freytes⁠⁠⁠⁠⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠⁠⁠⁠⁠ Dr. Joe Sallustio⁠⁠⁠⁠● Join YOUR EdUp community at The EdUp ExperienceWe make education YOUR business!P.S. Want to get early, ad-free access & exclusive leadership content to help support the show? Become an #EdUp Premium Member today!

Most teams are approaching AI from the wrong direction, either chasing the tech with no clear problem or spinning up endless pilots that never earn their keep. In this episode, Amir Bormand sits down with Steve Wunker, Managing Director at New Markets Advisors and co author of AI and the Octopus Organization, to break down what actually works in enterprise AI.You will hear why the real challenge is organizational, not technical, how IT and business have to co own the outcome, and what it takes to keep AI systems valuable over time. If you are trying to move beyond experimentation and into real impact, this conversation gives you a practical blueprint.Key takeaways• Pick a handful of high impact problems, not hundreds of small pilots, focus is what creates measurable ROI• Treat AI as a workflow and change program, not a tool you bolt onto an existing process• IT has to evolve from order taker to strategic partner, including stronger AI ops and ongoing evaluation• Start with the destination, redefine the value proposition first, then redesign the operating model around it• Ongoing ownership matters, AI is not a one and done delivery, it needs stewardship to stay usefulTimestamped highlights00:39 What New Markets Advisors actually does, innovation with a capital I, plus AI in value props and operations01:54 The two common mistakes, pushing AI everywhere and launching hundreds of disconnected pilots04:19 Why IT cannot just take orders anymore, plus why AI ops is not the same as DevOps07:56 Why the octopus is the perfect model for an AI age organization, distributed intelligence and rapid coordination11:08 The HelloFresh example, redesign the destination first, then let everything cascade from that17:37 The line you will remember, AI is an ongoing commitment, not a project you ship and forget20:50 A cautionary pattern from the dotcom era, avoid swinging from timid pilots to extreme headcount mandatesA line worth keepingYou cannot date your AI system, you need to get married to it.Pro tips for leaders building real AI outcomes• Define success metrics before you build, then measure pre and post, otherwise you are guessing• Redesign the process, do not just swap one step for a model, aim for fewer steps, not faster steps• Assign long term ownership, budget for maintenance, evaluation, and model oversight from day oneCall to actionIf this episode helped you rethink how to drive AI results, follow the show and subscribe so you do not miss the next conversation. Share it with a leader who is stuck in pilot mode and wants a path to production.

What if retirement isn't a finish line — but a choice?This episode begins a multi-part series designed for women who are thinking about — or already living in — their next chapter. I'm inviting you into a more thoughtful conversation about retirement that moves away from rigid rules and toward intention, flexibility, and personal freedom.In this episode, I revisit some meaningful ideas from earlier seasons — the ones listeners have told me changed how they think about life after full-time employment. We'll talk about:Why retirement today is less about stopping and more about choosingThe many ways women live their next chapter — and why none are permanentThe importance of flexible planning that can shift as life doesIf you feel a shift happening — not an ending, but a next chapter — you're in the right place.Resources in this episode:Season One, Episode OneSeason One, Episode SixMusic by:Purple Planet Music; Mykola Sosin; Marcelo Moura; Luca Di Alessandro; Fenice artist; Dmitrii KolesnikovHosted by Glory Gray, BSc Finance, MFADOWNLOAD OUR FREE GUIDE

It's a weekly news roundup with members of the WXXI News team. First, deputy editor Jeremy Moule explains a major project in Brighton that's aimed at making Monroe Avenue safer and more efficient for pedestrians, drivers, and cyclists. Then, the health care workforce has taken a hit due to high visa fees imposed by the Trump administration. That's according to reporting by health, equity, and community reporter Racquel Stephen. She joins us to discuss how a slow in recruitment of international nurses affects patients in our region. We end the week with a conversation with Olympic gold medalist Chris Lillis. The Pittsford native is heading to Italy next month to compete in the men's aerials competition. He joins us from an Olympic training camp in Lake Placid to share what it's like to compete in the Olympic Games. Our guests: Jeremy Moule, deputy editor for WXXI News Racquel Stephen, health, equity, and community reporter and producer for WXXI News Chris Lillis, Olympic gold medalist  Johnny Kroetz, freestyle coach at Bristol Mountain ---Connections is supported by listeners like you. Head to our donation page to become a WXXI member today, support the show, and help us close the gap created by the rescission of federal funding.---Connections airs every weekday from noon-2 p.m. Join the conversation with questions or comments by phone at 1-844-295-TALK (8255) or 585-263-9994, email, Facebook or Twitter. Connections is also livestreamed on the WXXI News YouTube channel each day. You can watch live or access previous episodes here.---Do you have a story that needs to be shared? Pitch your story to Connections.

A single moment on a New York subway platform can flip a life. That's where author and coach Deborah Mallow decided to stop living by default and design days that actually felt good. We invited her to share how that choice turned into a practical, design-forward guide: Six Steps to Fewer Days That Suck.We walk through each step with real-world examples. Start with the decision to change, then strip away the habits that feed worry and fear. Feed your mindset with bravery, not doubt. Take action with balance so your progress is sustainable, and choose an attitude that reflects the self you want to project. Finally, make the commitment to stay the course when results wobble. Deborah grounds every step in accessible brain science, how cortisol shapes mornings, why negativity bias traps our focus, and how small rituals like a self-hug, a smile, and a one-line affirmation can trigger endorphins and set a positive pattern for the day.As a designer, Deborah built her book for how we actually consume content: fast, visual, and memorable. Double-page spreads deliver quotes, questions, mantras, and start-now activities you can use in minutes. She also pulls back the curtain on her self-publishing strategy, from combining Amazon with IngramSpark to sourcing a cover from Big Five talent and planning bulk sales that bring positivity into workplaces. It's a masterclass in aligning creative vision with smart distribution, all while protecting your voice.If you're ready to enjoy more and worry less, you'll leave with a morning micro-ritual, a clearer sense of purpose, and a repeatable way to reduce the days that drain you. Have a comment? Text me! Support the show

In this episode of the Changing Higher Ed® podcast, Dr. Drumm McNaughton speaks with Jeff Meade, Founding Director of the Every Quinnite is an Entrepreneur program at Paul Quinn College, about how the institution has embedded entrepreneurship into the operating model of the college itself. Rather than treating entrepreneurship as an elective or a business school track, Paul Quinn uses it as a structural solution to some of higher education's biggest challenges: workforce readiness, student engagement, institutional costs, and student debt. As one of only eight federally recognized work colleges in the United States, Paul Quinn requires all resident freshmen and sophomores to work on campus in meaningful operational roles. By junior and senior year, students transition into paid positions with corporate partners such as Southwest Airlines and Goldman Sachs. At the same time, every freshman completes a required entrepreneurship course during summer bridge, and students begin building and pitching real venture ideas that can receive seed funding from the college. Jeff explains how this model allows the college to lower tuition by redesigning its business structure, how corporate partnerships create a true workforce pipeline rather than traditional internships, and how entrepreneurship is used to teach students to become entrepreneurs of their own lives. This conversation is especially relevant for institutional leaders looking for practical ways to improve workforce readiness, reduce student debt, strengthen retention, and break down academic silos without adding new programs or increasing costs. Topics Covered: How the federal work college model changes both student engagement and institutional costs Why Paul Quinn lowered tuition by changing its operating model rather than increasing discounting How campus work transitions into paid corporate roles for juniors and seniors The required summer bridge entrepreneurship course for every freshman How student ventures are integrated into multiple academic disciplines The role of faculty leadership development through supervising student workers Why partnerships, both external and internal, are central to the model How a seed fund is designed to be self-sustaining through student venture revenue Real-World Examples Discussed: A student learning grant research and development by working directly in the entrepreneurship department Students working in enrollment management and representing the college at recruitment events Corporate partners sponsoring pitch competitions and hiring students into paid roles Students earning income that both offsets tuition and builds professional experience Freshmen pitching business ideas based on problems they see in their own communities Three Key Takeaways for Leadership: Partner with other institutions, corporations, and entrepreneurs rather than trying to build everything internally Design entrepreneurship and experiential learning models to be self-sustaining, not cost centers Make entrepreneurship universal across the student body so it becomes part of the institutional DNA Dr. McNaughton's Bonus Takeaway: Partnerships must exist internally across departments as well as externally to prevent silos and fully integrate the model This episode provides a clear example of how entrepreneurship can function as an institutional design strategy, not just a curricular offering. Read the transcript: https://changinghighered.com/entrepreneurship-to-redesign-college-operating-model/    #HigherEducation #StudentSuccess #WorkforceReadiness #Entrepreneurship

Episode 108If you don't redesign leadership it will redesign youSUMMARY In this episode, James Rule explores a hard truth many experienced leaders eventually face, leadership evolves whether you choose to or not.As responsibility, pressure, and visibility increase, the way you lead must change. If it doesn't, leadership will quietly begin to reshape you, your energy, your identity, and your relationships often without your awareness or consent.This is not an episode about burnout, stepping away, or losing ambition. It is a challenging conversation about agency, maturity, and redesigning leadership so it remains sustainable at senior levels.KEY TAKEAWAYSWhy leadership must evolve as pressure and scale increase.Four critical areas every experienced leader must consciously redesign.How to reclaim agency before leadership begins to erode energy and identity.ABOUT THE HOST James is an experienced mentor, coach and thought leader who works with a range of clients from FTSE 100 companies, SME´s the NHS and wider public and not for profit sectors.His twenty year career in elite sport initially as a professional rugby player but predominantly as a chief executive has given him an invaluable insight in managing the success, failures and pressures associated with leadership at the highest level.As a high performance coach James specialises in enhancing resilience and leadership development. He is a passionate advocate of the notion that to find lasting fulfilment we need to take a holistic view of high performance. EPISODES TO CHECK OUT NEXTEpisode 106 - When performance stops feeling worth it: A conversation leaders rarely admit they're havingEpisode 72 - The leadership energy crisis. How to rebuild before you breakCONNECT & CONTACT Website www.thelonelyleader.co.ukThe Lonely Leader's LinkedIn James' LinkedInInstagramEmail: hello@thelonelyleader.co.uk NEWSLETTERSign Up to The Leadership Accelerator Newsletter for advice, inspiration and ideas, you'll also receive James' Top 10 Tips for Combating Your Fear of Public Speaking.THIS SHOW WAS BROUGHT TO YOU BY LONELY LEADER MEDIA Hosted on Acast. See acast.com/privacy for more information.

It's 2026, and AI and automation aren't optional anymore. They're your new teammates.In today's Multifamily Operator Tip of the Day, we call out the biggest mistake leaders are making: layering new tech on top of outdated job roles. That doesn't move the needle—it muddies the waters.The new mandate?Redesign roles for a co-pilot model.Let AI handle repetition.Let people lead with empathy, judgment, and accountability.Teams that learn to lead and be led by AI will win this decade. Those clinging to manual workflows? They'll be left behind.This shift isn't about replacement. Not yet. It's about re-skilling and reimagining how work gets done—at both the corporate and site level.The future of operations is agentic. Are you ready to lead in it?Subscribe now—tomorrow we're talking about how to spot the next great property manager.

Why do goals that feel exciting at first suddenly become exhausting even when we care deeply about them?In this episode of Psychologically Speaking, I explore why goals often become unsustainable not because of a lack of motivation or discipline, but because they're designed for ideal conditions rather than real life.Drawing on psychology, environmental thinking, and embodied cognition, we look at how our physical and emotional environments quietly shape what we're able to sustain long before willpower ever comes into play.You'll be introduced to the concept of solastalgia, a term that describes the distress we feel when the places we call home change in ways that feel out of our control. Originally coined by environmental philosopher Glenn Albrecht, solastalgia helps us put language to a sense of discomfort many of us feel right now — at home, at work, and in the wider world.We also explore:Why goal-setting advice often assumes a resource-neutral worldHow embodied cognition explains the link between clutter, noise, uncertainty and mental fatigueWhy living in a brittle, anxious, non-linear environment (often described as BANI or VUCA) quietly drains our capacityHow Conservation of Resources theory reframes burnout, confidence loss, and stalled momentumWhy sustainability isn't the opposite of ambition — it's the condition that allows momentum to existRather than asking “How much more can I push?”, this episode invites a different question:What can my current environment realistically support without depletion?You'll leave with two practical reflections to help you:Name your real working environment (without minimising it)Redesign your goals so they create more resources than they consumeThis episode is especially relevant if you're:Feeling stuck or depleted despite caring about your goalsParenting, creating, caregiving, coaching, or leading in uncertain conditionsQuestioning whether the problem is you — or the system you're operating withinFind out more about booking me as a researcher for hire at www.leilaainge.co.uk

-The AI business is beginning a global rollout of an age prediction tool to determine whether or not a user is a minor. -The FTC lost its antitrust case against Meta last year, but the regulator hasn't given up on its attempts to punish the social media company for its acquisitions of WhatsApp and Instagram. -After testing the feature for the last six months or so, Netflix said it will bring vertical videos to its mobile app sometime later in 2026. Learn more about your ad choices. Visit podcastchoices.com/adchoices

What if your biggest redesign obstacle isn't strategy, but silence? Katherine sits down with Rebecca Ellis, Principal at AlignOrg Solutions, to explore why so many organizational changes fall flat, and what great leaders do differently. With decades of experience guiding Fortune 500s through complex transformations, Rebecca shares actionable insights on what makes change stick: clarity, communication, and courage. They dive deep into why 70% of redesigns fail, how to become a "clarity crusader," and why passive leadership erodes trust. From tackling AI's role in restructuring to the neuroscience behind timing your message, this episode is a masterclass in navigating organizational change while honoring people and culture. Whether you're leading a full-blown redesign or shifting your team's strategy, this conversation will help you move from resistance to results with empathy at the core.   Additional Resources: Connect with Rebecca on LinkedIn Connect with Katherine Coble on LinkedIn Learn more about Borshoff Watch Gut + Science (and more) on YouTube! Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network   Key Takeaways: Clarity is kindness, especially during organizational change. Adoption matters more than just great solutions. Leaders must actively shape, not just approve, change. Communication must be consistent, intentional, and human. Celebrate progress to build momentum and trust.  

Although AI is everywhere, most initiatives aren't moving the needle on growth or cost. That's why HR leaders have a new mandate — stop focusing only on the workforce and start redesigning the work itself. In a preview of their Opening Keynote from Gartner HR Symposium/Xpo, Gartner experts Harsh Kundulli and Katie Sutherland reveal how HR can lead the way in three major shifts in work: augment to make existing work better; reengineer to redesign workflows and functions; and invent to create new AI-based ways of working.   Discover how to: Rethink work to drive growth and cost optimization Understand the three types of work change: augment, reengineer, invent Turn employees into AI value creators with guided adoption Build strong CHRO–CIO partnerships to unlock AI's potential Equip leaders to lead through AI transformation with practical tools   Dig deeper: Register for the Future of Work Trends live webinar Join us at a Gartner HR Conference near you Download the full 9 Future of Work Trends for 2026 See how Gartner is the world authority on AI  

If you've been optimising for months but the day-to-day still feels heavy, this episode will help you spot when you need business redesign — not more effort. Anna unpacks optimisation vs redesign and shares how to step back and rethink the architecture of your business, with an invitation to her Solopreneur OS workshop on Tuesday 13 January 2026. Optimisation is useful — but only when the underlying business architecture still fits. Repeating the same problems (positioning, offers, capacity) is often a redesign signal, not a discipline problem. Redesign starts with deeper questions about identity, boundaries, capacity and the life you want now. You don't need to burn everything down — you need a thoughtful recalibration of the structure you're working within. Register for the Solopreneur OS workshop at intentionalexpert.com.

I promise you, they'll get to the point at some point...Links to everything at https://linktr.ee/plumbingthedeathstar including our merch, social media platforms and where to become a subscriber to Bad Brain Boys+ Hosted on Acast. See acast.com/privacy for more information.

This is the All Local 4PM update for January 7, 2026.

Kenneth Gorfinkle is a clinical psychologist and owner of Common Sense Therapy, a private psychotherapy practice in Manhattan. His career transitioned from decades of work with medical patients in hospitals to a full-time private practice in 2016. As his own practice slowly winds down, he finds himself caring for many individuals at the late stages of their careers. Retirement has become an outmoded idea, now that there are myriad ways to stay engaged in meaningful work.In today's episode of Smashing the Plateau, you will learn how to navigate late-career transitions while maintaining your sense of identity, purpose, and self-worth beyond the paycheck.Ken and I discuss:The differences between mid-career job loss and late-career transitions [03:02]The advantages of gradually winding down versus stopping abruptly [04:36]How accumulated wisdom and experience add value in later career stages [06:04]Connecting your identity to your wisdom rather than your work [08:00]The fear and anxiety people face when approaching retirement [09:14]Strategies for finding meaning beyond work [11:34]How to address financial fears and planning [13:37]Ways to transition your business model as you wind down [18:51]The importance of community and intentional friendships [24:06]Learn more about Kenneth at www.commonsensetherapy.com__________________________________________________________About Smashing the PlateauSmashing the Plateau shares stories and strategies from corporate refugees: mid-career professionals who've left corporate life to build something of their own.Each episode features a candid conversation with someone who has walked this path or supports those who do. Guests offer real strategies to help you build a sustainable, fulfilling business on your terms, with practical insights on positioning, growth, marketing, decision-making, and mindset.Woven throughout are powerful reminders of how community can accelerate your success.__________________________________________________________Take the Next Step• Experience the power of community.Join a live guest session and connect with peers who understand the journey:https://smashingtheplateau.com/guest • Not ready to join live yet? Stay connected.Get practical strategies, stories, and invitations delivered to your inbox:https://smashingtheplateau.com/news

This is the evening All Local for January 3rd, 2025.

Missoula City Council members this month voted to draw up final plans for the $25 million Downtown Safety, Access and Mobility Project. The multi-million-dollar project has been in development for more than 15 years.

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM How frontier firms rethink processes with AI, not bolt it on. Samuel Boulanger shares practical ways to drive Copilot adoption: educate, empower champions, and start from scratch to redesign workflows. He shows how agents and workflow automation unlock meaningful ROI, and why applied, hands‑on skill beats theory. Clear guidance for tech pros: use it everywhere, iterate fast, and let the people closest to the work surface the highest‑impact use cases. 

As EMS closes out 2025, host Rob Lawrence is joined by Matt Zavadsky (PWWAG) and Rodney Dyche (Patient Care EMS Solutions) for their second annual EMSIntel.org “year in review” conversation — a fast-moving tour through the biggest stories shaping the EMS profession. Drawing from the EMSIntel news log (now 3,849 stories as of the morning of recording), the trio connects what's making headlines to what EMS leaders are experiencing on the ground: unstable economics, governance pressure, system redesign and rising operational risk. The discussion lands on several recurring themes: economic sustainability as the dominant issue; the real-world politics of tax levies and “essential service” designations; the ongoing obsession with response times (and what they cost); preventable ambulance thefts escalating in severity; and the importance of measuring and publishing clinical outcomes and meaningful performance metrics. The through-line: communities are being forced into more honest conversations about what they can afford — and what EMS should look like going into 2026. | SHARE YOUR STORY: A call for real stories from the EMS field, station and beyond Memorable quotes “Having a thoughtful conversation about what your system needs to look like on the go forward is paramount.” — Rodney Dyche “If you don't talk about yourself, somebody else will, and then you don't control the narrative.” — Rob Lawrence “Our No. 1 focus really needs to be on the economic sustainability of these systems because we are past the breaking point.” — Matt Zavadsky “Response times equals speed; speed equals crashes.” — Rob Lawrence “These theft incidents are … in almost all cases, 100% preventable by an aftermarket device … probably for 100 or $150.” — Rodney Dyche “Response times are expensive. The shorter that you want your response times, the more money it's going to take.” — Matt Zavadsky “Across every provider type … the fee-for-service revenue is 50% to 60% below the cost of providing service. So when somebody says to you, ‘I can do this for free,' ask more questions.” — Matt Zavadsky “Response times are used as a cudgel.” — Rodney Dyche Episode timeline 01:11 – Rob introduces the end of 2025 reflection and 2026 look-ahead; welcomes Matt Zavadsky and Rodney Dyche for the second annual EMSIntel year-in-review. 02:26 – Rodney reports the EMSIntel log count (“3,849 as of this morning”); Rob explains EMSIntel's purpose: curating national EMS stories to identify themes and brief stakeholders. 04:13 – Matt names the year's biggest issue: economic sustainability; the fiscal model is broken and impacts everything else. 06:32 – Matt walks through the “AnyTown EMS” trajectory: communities can't sustain old models, must define service levels, use system intelligence, and redesign for a modern “2028 model.” 09:06 – Matt cites the Medicare/RAND cost collection findings and warns that fee-for-service revenue sits far below actual costs; “ask more questions” when someone promises “free.” 10:12 – The group discusses communities pursuing tax levies and essential-service framing; Rodney contrasts places that pass funding measures with places that don't, and highlights local politics and competing priorities. 11:52 – Matt clarifies that “essential service” means different things to the public versus statute; agencies need trust, transparency and real community education to succeed at the ballot box. 13:50 – Rodney describes the “cost of readiness” misunderstanding (public sees mileage, not readiness); Matt pushes proactive reporting (monthly/quarterly/annual) to build credibility. 15:35 – Matt pivots to response times: they're expensive, clinically relevant in a small fraction of cases, and should be approached with evidence-based expectations and better triage/EMD practices. 18:14 – Rodney connects hot responses to preventable intersection crashes and modern driver realities; the discussion frames safety risk as a growing operational storyline. 20:21 – Matt adds an editorial caution that crashes are not confined to any one sector; points to recent examples including serious injuries during responses. 22:37 – Rob returns to ambulance thefts; Rodney calls most thefts preventable; Matt argues the basic lock discipline exists already and presses for stronger accountability and accreditation-style best practice. 26:11 – Rob flags downstream legal and regulatory risk (litigation exposure after stolen-unit crashes; DEA-controlled substances security implications). 26:52 – Rodney raises staffing; notes fewer staffing stories than 2024 but questions whether the situation is truly better; mentions earn-to-learn pipeline concerns. 28:13 – Matt describes the shift toward tiered deployment and greater EMT utilization, reducing pressure to staff large numbers of paramedics for calls that don't require that level. 30:17 – Matt emphasizes outcomes and meaningful performance metrics; argues many systems still report the wrong measures and should lead with clinical metrics, patient experience, and quality indicators. 31:08 – Rodney reinforces that response times get weaponized in governance decisions; notes boards can be swayed by “advanced skills” narratives rather than outcome data. 33:25 – Forward-looking wrap: Matt highlights daily calls from communities that “can't afford this anymore” and urges leaders to seize the redesign opportunity; Rodney echoes the need for planning and honest community conversations. Additional resources: AAA & AIMHI EMS Media Log: EMS Intel Fast & spurious: America keeps losing ambulances and the fix is cheap Callouts, chaos and career killers: The biggest EMS stories of the year Enjoying EMS One-Stop? Email editor@ems1.com to share feedback or suggest guests for future episodes. 

In this episode GLP's Will Smith interviews David Nakayama about his redesign of Kyle Rayner for Green Lantern #600 !David Nakayama's Socials:Threads | Instagram | BlueskyChapters00:00 Future Legacy and Interpretation30:43 The Evolution of Design36:14 The Fan Perspective42:18 Comic Book Influences47:23 Future Projects and Teasers

Starbucks' strategy pivot to “turn coffee houses into living rooms” and get back to its “third place” was one of the biggest topics of 2025 and promises to grab headlines in 2026. The decision offers abundant lessons for QSRs, as Pete Champion, managing partner at brand experience agency I-AM, shares with QSR editorial director Danny Klein on this episode of QSR Uncut. Pete brings over 20 years' experience in brand environments, having worked with industry giants including Starbucks, Costa Coffee and KFC. We get into how hospitality and QSR brands transform their physical spaces to connect with customers on a deeper, more human level. And why this could make all the difference for one of the most recognizable retail brands in the world.

Send us a textYour results are not random. They are being shaped long before you start working. In this episode, we challenge a hidden belief about productivity, safety, and success that quietly controls focus, self-worth, and decision-making. We connect psychology, emotional healing, and data-driven personal development to show why your environment matters more than motivation and how small shifts can change how you think, feel, and perform.This conversation is for anyone doing the work but still feeling stuck, drained, or off-track. Redesign the space around you and watch what finally moves. Episode Reference:Impact of Workplace Design on Employee Well-Being and ProductivityLearn more about:Books For Babes – GoFundMe donation linkhttps://www.gofundme.com/f/books-for-babes-annual-fundraiser-2025Join our “Evolve Group Coaching” program: https://evolveventurestech.com/evolve-group-coaching/Here are the related episodes, each one builds on today's conversation:#378 | The Differences in Boundaries You NEED to Know - https://apple.co/4hs4Y39 #353 | Why We Are Afraid to Learn - https://apple.co/44ANeiJ Evolve Together Experiences:

How can leaders redesign work to boost both engagement and well-being?Why is “fit for purpose” more important than “best practice” when it comes to designing work?My guest in this episode is Rachel Cooke, Founder of Lead Above Noise & Host of the Modern Mentor podcast. During our conversation Rachel and I discuss:Why today's leaders are under greater pressure than ever before, especially with expanding spans of control and higher expectations.How leaders can increase engagement and embed wellbeing directly into how work actually happensThe importance of asking those closest to the work to redesign the workHow to create custom solutions for your team by seeking “right practices” rather than following industry “best practices.”Connecting with Rachel: Connect with Rachel Cooke on LinkedInLearn more about Rachel and Lead Above NoiseEpisode Sponsor: Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leadersHR Leader's Blueprint - 18 pages of real-world advice from 100+ HR thought leaders. Simple, actionable, and proven strategies to advance your career.Succession Planning Playbook: In this focused 1-page resource, I cut through the noise to give you the vital elements that define what “great” succession planning looks like.

Get an inside look at one of the boldest moves in appliance design as the I AM HOME hosts sit down with Brittni Pertijs, the creative lead behind KitchenAid's first full-line redesign in a decade. In this episode, Tyler, Becca and Hilary talk with Brittni about the inspiration that sparked the new direction and how her team balanced KitchenAid's iconic heritage with a modern edge. They also dig into the emotional impact of color, texture and finish in today's kitchens. Brittni shares the craft behind standout choices like Black Ore and Juniper, the tough trade-offs between beauty and durability, as well as the testing moments that reshaped the lineup. The conversation highlights the rise of appliances as design statements, the future of personalization and the trends influencing what's next. Join us for an inspiring look at how KitchenAid is helping people create kitchens that truly reflect who they are. Resources: nfm.com/podcast

New coverage year, new changes to Medicare Part D! Don't miss our refresher on the Part D Redesign updates coming in 2026. Familiarize yourself with these changes now so you can be a helpful resource for your clients!   Read the text version  

When kids say school is "fine," that's the sound of potential fading, says education innovator Aylon Samouha. He introduces Transcend, the nonprofit engaging communities across the US to redesign their schools and connect learning to the world kids are growing into. Check out what school looks like when students are solving real-world problems and building things that matter, not just studying what's on the test. (This ambitious idea is part of The Audacious Project, TED's initiative to inspire and fund global change.) Hosted on Acast. See acast.com/privacy for more information.

In this Come With Me episode, I wandered the streets of Amsterdam and invite you to join me. For women in midlife ready to start their next chapter, the city's canals, museums, and colorful streets spark inspiration and new possibilities. Every experience nudges you out of the ordinary, helping you find the clarity and courage to turn “maybe someday” into “right now.”//WHEN YOU'RE READY, HERE'S HOW I CAN HELP YOUBUY THE BOOK: https://a.co/d/czSh6zxGet the books' bonus resources: https://sharriharmel.com/Join Substack to continue the conversation: https://sharriharmel.substack.com/Start your Breakthrough today: https://sharriharmel.com/breakthrough/Instagram: https://www.instagram.com/sharriharmel/Facebook Group: https://www.facebook.com/groups/273197629997812

How is one of the largest health systems in Texas using AI to transform patient experience? This episode of The Modern Customer Podcast explores how Memorial Hermann Health System is applying AI, predictive analytics, and digital tools to redesign care for millions of patients across Houston. The conversation features Alex Greengold, Chief Consumer Experience Officer at Memorial Hermann, who brings previous CX leadership experience from AOL and DISH, where he earned multiple J.D. Power awards. Watch the full conversation to see how AI, smart design, and culture are reshaping the future of care.

Don’t retire. Redesign. Join our small group program beginning in January. Learn more. ___________________________ Will your retirement life look like the glossy images you see in the brochures? Wise up. There’s a real transition that happens when the paychecks stop and you move into your new life. But here’s the thing: it presents an opportunity for rewarding personal growth, or even transformation, that may not be apparent to you at first. Tom Marks spent decades defining himself by his profession and then faced such a transition when he stepped away. Tom shares his journey from being a high-pressure boss to finding his ‘path of happiness.’ We discuss the danger of the ‘hedonic treadmill,’ the specific mistakes to avoid in your transition to retirement, and why at this stage of life, we are all entitled to a ‘satchel of do-overs.’ Tom Marks joins us from Arizona. ________________________ Bio Tom Marks survived 48 years in the advertising business and has lived to write about it. He has won the American Advertising Awards more than sixty-five times for his writing, including TV commercials, print ads, and magazine and newspaper articles. He spent many years on the professional speakers circuit and apparently survived that, too. His thought leadership workshops for Fortune 500 companies, as well as for small and medium-sized businesses, have brought him national acclaim, and his love of the original thought leaders, Socrates, his star-student, Plato, and Plato’s ace student, Aristotle has made Tom a favorite among CEOs across the US who want to learn about corporate ethics and its origins. Tom’s new book is Coming of Age in Retirement: An Advertising Executive’s Story of Revelation and Enlightenment, also a national bestseller. Tom has won the Gold Medal for Best Nonfiction Book from the Nonfiction Writers Association, three International Impact Book Awards, the POTY Award, two Literary Titan Awards, the Reader Views Award, and two American Book Fest Awards. ___________________________ For More on Tom Marks Coming of Age in Retirement: An Advertising Executive’s Story of Revelation and Enlightenment The Peaceful Retiree ____________________________ Podcast Conversations You May Like Retiring: Creating a Life That Works for You – Teresa Amabile The Good Life – Marc Schulz, PhD Make Your Next Years Your Best Years – Harry Agress, MD _____________________________ I'm Just Asking for a Friend Retirement brings so many tough questions. Share your question to be answered in an upcoming retirement podcast episode. Click here to leave a voice message or send me an email at joec@retirementwisdom.com _____________________________ About The Retirement Wisdom Podcast There are many podcasts on retirement, often hosted by financial advisors with their own financial motives, that cover the money side of the street. This podcast is different. You'll get smarter about the investment decisions you'll make about the most important asset you'll have in retirement: your time. About Retirement Wisdom I help people who are retiring, but aren't quite done yet, discover what's next and build their custom version of their next life. A meaningful retirement doesn't just happen by accident. Schedule a call today to discuss how the Designing Your Life process created by Bill Burnett & Dave Evans can help you make your life in retirement a great one — on your own terms. About Your Podcast Host Joe Casey is an executive coach who helps people design their next life after their primary career and create their version of The Multipurpose Retirement.™ He created his own next chapter after a 26-year career at Merrill Lynch, where he was Senior Vice President and Head of HR for Global Markets & Investment Banking. Joe has earned Master's degrees from the University of Southern California in Gerontology (at age 60), the University of Pennsylvania, and Middlesex University (UK), a BA in Psychology from the University of Massachusetts at Amherst, and his coaching certification from Columbia University. In addition to his work with clients, Joe hosts The Retirement Wisdom Podcast, ranked in the top 1% globally in popularity by Listen Notes, with over 1.6 million downloads. Business Insider recognized Joe as one of 23 innovative coaches who are making a difference. He's the author of Win the Retirement Game: How to Outsmart the 9 Forces Trying to Steal Your Joy. ______________________________ Wise Quotes On the Identity Crisis in Retirement “Who are we after we are once who we were? And so I had to let go of that stuff. I had to let go of working with these people… But I let go of the things I really like to do, which was write and direct TV commercials… But that was probably the hardest thing to let go. And I still find myself, Joe, thinking about that, those days.” On “The Do-Over” “We are entitled to the satchel of do-overs, but we are not entitled to a do-over of a do-over. We can make the mistake and we shouldn’t be hard on ourselves, but we’ve got to move past it.” On Miserable Retirees “I tried to understand why people would be so unhappy and actually miserable in retirement. And it wasn’t that they woke up on the wrong side of the bed. They woke up on the wrong side of life.” On the Danger of Possessions “Most of that stuff are possessions. But, you know, they accumulate and they just become baggage. And there is so much research that tells us that as much as we chase this stuff, it doesn’t define happiness because the goalposts just move further and further away.”

November 25, 2025: Fast Company reports that on-site workers are experiencing significantly worse "Sunday Scaries" than remote employees. The Wall Street Journal highlights how the U.S. economy is becoming increasingly dependent on corporate AI spending. Fortune features Slack's cofounder warning that employees are drowning in "fake work" that looks productive but delivers little value. Amazon's latest layoffs are tied directly to automation and robotics. The WSJ outlines the next wave of office design focused on biophilic spaces, flexible collaboration zones, and personalized climate control. And Moderna has merged its technology and HR departments, creating a unified workforce systems model that signals a major structural shift in how organizations will operate in the AI era.   ---------- Future-ready organizations are built, not hoped for. My latest book, -The 8 Laws of Employee Experience shows how. Preorder here: 8EXlaws.com

Seth takes a closer look at Congress reopening the government after Democrats caved and the House forcing a vote to release the Epstein files.Then, Matthew Broderick talks about rehearsing for the play Tartuffe, his embarrassing mishaps that happened while on stage for Plaza Suite and reuniting with his Ferris Bueller's Day Off co-star Alan Ruck for the film The Best Is Yet to Come.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.