Podcasts about chief information officers

On the 72nd episode of Enterprise AI Innovators, host Evan Reiser (CEO and co-founder, Abnormal AI) speaks with Alexandra Guenther, Senior Vice President and Chief Information Officer at Leidos. Leidos is a Fortune 500 science and technology company that operates globally with roughly 50,000 employees across defense, intelligence, homeland, health, and digital sectors. Alexandra explains how Leidos rebuilt IT support into a "service desk of the future," how she drives AI adoption by asking teams which task they never want to do again, and why she treats AI as an enablement layer rather than an outcome.Quick Hits from Alexandra:On measuring the modern CIO: "It's no longer about ROI, and it's no longer about, 'I'm going to deploy this technology in 24 months.'"On leading through change: "You cannot build resilience into an exhausted organization."On AI's real role: "AI is an enablement and it is not the outcome in and of itself."Book Recommendation: Good to Great by Jim CollinsLike what you hear? Leave us a review and subscribe to the show on Apple, Spotify, and YouTube.Enterprise AI Innovators is a show where top technology executives share specific ways AI changes how work gets done in the enterprise.Find more great insights from technology leaders and enterprise software experts at https://www.enterprisesoftware.blog/Enterprise AI Innovators is produced by Abnormal Studios.

Episode Detail John Kellington has spent his career on every side of the same question: how does data move reliably across an industry built on thousands of separate systems that all need to talk to each other? He's built the standards, lived by them as a carrier CIO, and now, as the new CEO of ACORD, he's back to run the organization that sets them for the entire global insurance industry. In this conversation, Kellington and Bryan dig into what ACORD actually does beyond its well-known forms library, why AI in insurance can only be as trustworthy as the data underneath it, and how a reference architecture built inside IBM more than 30 years ago is still shaping how the industry should think about modeling risk today, including the messy, high-volume data coming from connected cars and IoT devices that doesn't fit neatly into any existing field. Guest Bio John Kellington is the Chief Executive Officer of ACORD (the Association for Cooperative Operations Research and Development), the insurance industry's global standards-setting body. He returned to ACORD in August 2026 after 16 years as Executive Vice President and Chief Information Officer of The Cincinnati Insurance Company, where he applied an architecture-led model to transform the carrier's technology operations. Kellington began his career at IBM, then spent seven years as a carrier technology leader at Ohio Casualty (later acquired by Liberty Mutual). He previously spent three years at ACORD as Senior Vice President of Standards Development, Information Technology, Corporate Finance and Membership, where he helped develop what is now known as the ACORD Reference Architecture. This episode was recorded live at ACORD Connect 2026. Show Notes: What ACORD Actually Does: Reach: roughly 30,000 participants worldwide set data exchange standards across the global insurance industry through ACORD, not just forms. Still forms, but not only forms: ACORD maintains roughly 800 to 900 active forms, but the bigger job now is electronic data exchange, getting carrier, agency, and vendor systems to talk to each other in the same format. Where competition actually lives: exchanging data isn't a competitive advantage. What a carrier does with that data in underwriting, pricing, and service is where the real competition happens. Why ACORD Has to Stay Independent: Owned by the industry: ACORD runs on membership dollars, not venture capital or any single company, which Kellington says is the only reason it can set standards without an agenda. "Switzerland": his own word for ACORD's role. Not a vendor, not a carrier, not a broker, just an organization funded to make the industry work better. The line it won't cross: if ACORD ever competed directly with the vendors and carriers it serves, he says it would lose the credibility to set standards for the industry. AI Needs Trust Before It Needs Anything Else: The core argument: AI can only "flourish" in insurance if it's built on data that is consistent and traceable, exactly what standards provide. "Invent from here": Kellington's framing for the industry's next move. Build on the existing standardized data pipeline rather than reinventing it from scratch. AI as the bridge: he sees AI solving the industry's hardest data problem, the huge volume of freeform text and inconsistent formats that never fit neatly into a standard field. The ACORD Reference Architecture, Explained: Where it came from: intellectual property IBM and Prima Solutions donated to ACORD, building on modeling work IBM's research team did decades earlier. Kellington helped bring that donation in. What it is: Kellington calls it the most advanced model of the insurance world in existence, broad enough to represent literally anything that can be insured. What it did for one carrier: he personally used it to transform Cincinnati Insurance's IT organization, driving reuse, lower cost, and higher software quality across the company's systems. What the Industry Needs to Do Its Part: Start with distribution: when agents and brokers voice a need clearly, carriers listen, and when carriers listen, vendors follow. Build a community, not just a standard: Kellington wants an "architecture community" of the people who actually work inside these systems, improving the Reference Architecture together rather than leaving it to ACORD alone. His near-term goal as CEO: define a clear future state for how the industry's tools should work together, then map the practical steps to get there. This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

On October 3, Vail Health is taking a major step toward a more connected healthcare experience with the launch of Epic, one of the leading electronic medical record systems in healthcare.In this episode, Erik sits down with Julie Jackson, Chief Information Officer at Vail Health, to talk about what this change means for patients, providers and the future of healthcare in the Vail Valley.Julie explains how Epic will bring medical records and communications together across Vail Health, Colorado Mountain Medical, Shaw Cancer Center, Howard Head Sports Medicine, Vail Health Behavioral Health and Vail Health Clinics. Patients will also have access to the new MyChart portal, providing one place to manage appointments, test results, medications, bills, messages and other important health information.The conversation also explores why greater continuity of care matters, how the new system will make it easier for providers to see the bigger picture of a patient's health, and the partnership with UCHealth that is helping make this technology accessible to communities like ours.It's a significant change behind the scenes—and one that could make navigating healthcare in the Vail Valley much easier for patients and families.Julie also shares her appreciation for the staff who have spent the past year preparing for the transition and asks for patience from patients as the community makes the move to this new system.Learn more about Vail Health's transition and sign up for the MyChart portal at VailHealth.org/MyChart.

Recorded on-site at CalSTRS in West Sacramento, this episode brings together Ashish Jain (Chief Technology Officer, CalSTRS), Prashant Mittal (Chief Information Officer, California Department of Motor Vehicles), and Hillory Courtney (Managing Partner, Info-Tech Research Group). Ashish and Prashant go back to 1999. Prashant once reported to Ashish, and Ashish attended Prashant's wedding in India, although Prashant jokingly questions if that really happened.Together with Hillory, the three share about how trust shapes every call they make, from DMV changing course on its modernization, to CalSTRS keeping AI out of decisions, to how Info-Tech helped them both turn ideas into action.Guests:Ashish Jain, Chief Technology Officer, CalSTRSPrashant Mittal, Chief Information Officer, California Department of Motor VehiclesHillory Courtney, Managing Partner, Info-Tech Research GroupTimestamps:0:00 Back at CalSTRS: the trust Prashant says bonded IT and business2:25 Friends since 1999, and why that trust mattered when Prashant joined CalSTRS9:09 "Your issues and your risk are my issue and my risk"16:01 Wait for the business to ask, or act first? Prashant's five-minute pitch26:03 Six weeks, 200-plus new hires, and the moment Prashant changed course30:00 "I can't buy a tool and drop it on the table"33:00 "AI is not making a decision for us"51:20 Trust took years to build: why CalSTRS won't go all-AI with members55:17 Different missions, 60 to 70% of the same problems: why agencies compare notes57:09 "The idea is great, but now you have to operationalize it"

Ashwin Ballal never spent a day in IT before Freshworks handed him the CIO title. He trained as a materials scientist, then worked his way through marketing, product, and engineering roles at KLA-Tencor before the CEO asked him to run IT. Three CIO jobs later, now at Freshworks, he's become the company's single most important customer, shaping its product roadmap from inside the org he runs.In this conversation, Ashwin explains why AI-generated code needs more human verification, not less, why counting token usage tells you nothing about whether AI is actually working, and how Freshworks tore apart a "Frankenstack" of roughly 400 disconnected systems by refusing to customize its own workflows. He also gets candid about what worries him most heading into the next phase of enterprise AI: agents running with privileged access and few real guardrails. Listen in for an unfiltered read on where AI is actually delivering, and where it's just noise.Listen or subscribe wherever you get your podcasts. Visit ciopod.com for more episodes.3 Takeaways:Ashwin argues AI-generated code needs more engineers, not fewer, because someone still has to verify what the model produces before it reaches production.He says most companies are tracking the wrong AI metric, counting token usage instead of asking what revenue or savings actually resulted.Freshworks cut a "Frankenstack" of roughly 400 disconnected systems down by implementing tools out of the box instead of customizing them.Chapters:(00:00) Introduction(03:16) Early Life & What Drives Ashwin(05:06) From PhD to CIO(07:51) Career Lessons & Leadership Style(10:56) Why Freshworks, Why Now(13:57) The CIO as Product Customer(17:05) AI Adoption & Rethinking Workflows(22:24) Killing the Frankenstack(25:30) Agent Risk & Guardrails(27:20) Lightning RoundAbout Ashwin: Ashwin Ballal joined Freshworks in May 2024 as Chief Information Officer. His significant leadership experience of over 30 years in technology and business strategy will now be channeled to spearhead all facets of IT infrastructure, systems, and operations within Freshworks. Prior to this new responsibility, Ballal served as the Senior Vice President and Chief Information Officer at Medallia. He successfully led and revamped the IT and security, workplace services, corporate procurement, and travel divisions during his tenure there. His preceding role was as the Chief Information, Intelligence, and Data Officer of KLA Corp.Guest Highlights:"Oh, 90% of my code is written by AI. How do you know if it's right? Who verified it, right?""Let's count token usage. I mean, that's not a behavior you want. What outcomes change?""If you thought the SaaS crawl was the Wild Wild West, Yousuf, you ain't seen anything yet."Get Connected:Yousuf Kahn: https://www.linkedin.com/in/yousufakhan/ Ashwin Ballal: https://www.linkedin.com/in/ashwin-ballal-9a89961/ Our Sponsor: Want to accelerate software development by 500%? Meet Blitzy, the only autonomous code generation platform with infinite code context, purpose-built for large, complex enterprise-scale codebases.While other AI coding tools provide snippets of code and struggle with context, Blitzy ingests millions of lines of code and orchestrates thousands of agents that reason for hours to map every line-level dependency.With a complete contextual understanding of your codebase, Blitzy is ready to be deployed at the beginning of every sprint. Blitzy handles the heavy lifting, delivering over 80% of the work autonomously. The platform plans, builds, and validates premium-quality code at the speed of compute, turning months of engineering into a matter of days.It's the secret weapon for Fortune 500 companies globally. To hear how engineering leaders are transforming the way they deliver software, visit blitzy.com. Schedule a meeting with their consultants to enable an AI-Native SDLC in your organization today. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Dan Kornick, Chief Information Officer at Loews Hotels, explains how they decide where AI can improve hotel work and guest service. Dan also discusses working with technology partners, measuring results, and testing whether the value justifies the cost.Going to Destination AI? Hear Dan there: Destination AI Forum.Read my related HotelOperations.com article: Most Hotel AI is Stuck in “Pilot Purgatory” But Loews Sees a Way Out. A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Omari Richins, MPH of Public Health Careers podcast talks with Eduardo Ruiz, Chief Information Officer at the Association of Schools and Programs of Public Health (ASPPH), about artificial intelligence and the future of public health.Eduardo discusses how public health can responsibly adopt AI, why human oversight and data governance matter, and how schools can prepare the next generation for an AI-enabled workforce. He also shares his unconventional journey from laboratory science to technology leadership and why technology should always remain centered on people.

Welcome to the daily304 – your window into Wonderful, Almost Heaven, West Virginia. Today is Tuesday, Sept. 22, 2026. …and now for the rest of the stories…on today's daily304.com! #1 – From HUNTINGTON CHAMBER – Stitch AI asks: Why not West Virginia? Artificial intelligence is changing fast. But Huntington-based Stitch AI says the bigger question for businesses isn't simply how to get access to AI. It's what they should actually do with it. Stitch AI works with organizational leaders to identify where artificial intelligence can create a real business advantage, what work may need to change and where human judgment remains essential. Co-founder and CEO Rich O'Brien believes that creates an opportunity for West Virginia. "Why not West Virginia?" O'Brien asks, arguing that AI innovation doesn't have to be concentrated in major metropolitan areas. His vision includes developing local talent, building technology companies here and helping existing West Virginia businesses put AI to work. Co-founder and CTO Josh Spence brings more than two decades of cyber operations experience in the Air National Guard, along with experience as West Virginia's former Chief Information Security Officer and Chief Information Officer. "If you're an organization that recognizes AI is going to be transformational in your industry, we're there to help you navigate that transition," Spence said. Read more: https://www.huntingtonchamber.org/2026/09/07/stitch-ai/ #2 – From WV PRESS ASSOCIATION – Meet Metro 911's first canine employee Some employees start the day by checking their email. Pip starts his by pawing at an office door. The 2-year-old shelter dog is Metro 911's first canine employee and public safety mascot, working alongside dispatchers at the Ned Chilton 911 Center in Charleston. And Pip has quite a story. The Kanawha-Charleston Humane Association took him in after he was hit by a car. Around the same time, Metro 911 was looking for a shelter dog to join the center. Adoption, Deputy Director of Operations Rick McElhaney says, "was always the plan." After recovering, Pip received training from Charleston-based Follow Our Lead. Today, he knows when it's time to work. Put on his vest, and Pip settles into his role. Dispatchers deal with stressful and sometimes heartbreaking calls. Staff members say Pip seems to recognize when someone needs a little extra attention and will stay close during difficult moments. Pip also appears at public events and on Metro 911's social media to help share safety and weather information and even assist with recruiting new dispatchers. Read more: https://wvpress.org/breaking-news/pip-the-dispatch-dog-how-a-shelter-pup-became-metro-911s-first-canine-employee/?utm_source=chatgpt.com #3 – From WV EXPLORER – He got lost and found his movie in West Virginia Filmmaker Bob Ahmed was scouting rural Virginia for the setting of his feature film "Adam's Fire" when his phone died and he kept driving. Eventually, he found himself at a secluded mountain farm in West Virginia. And he'd found his movie. Ahmed, a Pakistani-American writer and director based near Washington, D.C., ultimately filmed "Adam's Fire" in Lost Creek and other locations across north-central West Virginia. The farm's rolling pastures, mountain ridges and generations-old cemetery became an important part of the film's visual identity. The movie follows 12-year-old Adam as he deals with tragedy and the death of his mother. His friendship with a Pakistani-American girl skilled in taekwondo helps bring together two different American experiences in a story about grief, forgiveness and human connection. Producer Tom Ohmer says West Virginia became more than scenery. The filmmakers wanted to portray a side of America they believe international audiences don't always see: people who are hospitable, thoughtful and compassionate. "Adam's Fire" opens Oct. 9 in select theaters, including AMC Morgantown 12. Read more: https://wvexplorer.com/adams-fire-west-virginia-movie-lost-creek/ Find these stories and more at wv.gov/daily304. The daily304 curated news and information is brought to you by the West Virginia Department of Commerce: Sharing the wealth, beauty, and opportunity in West Virginia with the world. Follow the daily304 on Facebook, Twitter and Instagram @daily304. Or find us online at wv.gov and just click the daily304 logo. That's all for now. Take care. Be safe. Get outside and enjoy all the opportunity West Virginia has to offer.

How do cybercriminals convince even informed and digitally aware people to trust them? And what can businesses and individuals do before their credentials fall into the wrong hands? In this episode of The Daily Lawyer Podcast, we speak with Udit Pahwa, Chief Information Officer at Blue Star, about cybersecurity, digital fraud, password security and the growing responsibility of businesses to protect personal data. A Chartered Accountant by qualification and a technologist at heart, Udit traces his journey from finance and accounting to enterprise technology and eventually to becoming a CIO. He also explains how the role of the CIO has evolved from managing hardware and software to solving business problems, managing digital risk and working closely with legal, governance and compliance teams. The conversation takes us inside some striking real-world examples of cyber fraud. We discuss how data breaches often begin with compromised credentials, why administrative access is particularly dangerous, and how multi-factor authentication, password managers and the principle of least privilege can reduce risk. Udit also offers practical advice for small businesses, consumers and senior citizens; recounts his own experience of receiving a convincing courier scam call; and explains why taking a moment to pause and verify can prevent serious financial loss. The conversation also examines the Digital Personal Data Protection framework, the technology required to manage personal data responsibly and the questions every board should be asking about cybersecurity and digital resilience. About The Daily Lawyer Podcast The Daily Lawyer Podcast is a growing archive of conversations about the profession of law — the careers, choices, people and ideas shaping lawyers and the legal industry. Connect with us: Contact: contactus@thedailylawyer.in Website: https://thedailylawyer.in/ Instagram: https://www.instagram.com/thedailylawyerig/?hl=en LinkedIn: https://www.linkedin.com/in/jenna-v-krishnan/   This episode is part of the Zoho Vault CISO Series, in collaboration with Zoho Vault. About Zoho Vault Zoho Vault is a secure password manager for individuals, teams and businesses. It enables organisations to securely store, share and manage passwords, passkeys and other sensitive information while controlling access across teams. Connect with Zoho Vault: Website: https://www.zoho.com/vault/ YouTube: @zohovaultofficial   Subscribe to The Daily Lawyer for more conversations with cybersecurity leaders, General Counsels, law firm leaders, founders and professionals shaping the future of law, business, technology and governance. #TheDailyLawyer #UditPahwa #BlueStar #ZohoVault #CyberSecurity #CIO #CISO #CyberFraud #DataBreach #Phishing #PasswordSecurity #DataProtection #DPDP #DigitalResilience DISCLAIMER This podcast is intended solely for informational and educational purposes. The views and opinions expressed during the conversation are personal to the speakers and do not represent the official position of any court, institution, organisation, client or other entity. Nothing discussed in this episode constitutes legal, cybersecurity or other professional advice, or should be relied upon as a substitute for advice from a suitably qualified professional. Laws, regulations, technologies and cybersecurity risks may change over time. Viewers should independently verify the applicable position and obtain professional advice for their specific circumstances. Watching or listening to this podcast does not create a lawyer-client, adviser-client or other professional relationship with the guest, host, The Daily Lawyer, Zoho Vault or any associated person or organisation.

Send us Fan MailWalk the floor at an event like Ai4 and most of the conversation is about what machines can now do on their own. The question that kept surfacing in our conversations was quieter, and harder: where do humans belong when machines can think?In this special compilation episode of AI and the Future of Work, we bring you three conversations recorded live at Ai4 2026 in Las Vegas. This is the first episode of our four-part Ai4 series.A talent marketplace, a data infrastructure company, and a 164 year old life insurer. Three businesses that could not be more different, and three leaders who arrived at the same answer from opposite directions. What connects them is not caution about automation. All three are automating serious amounts of work. What they share is that the requirement was built in on purpose, because the outcome depends on someone being answerable for it.Featured GuestsAndrew Rabinovich, former Upwork Chief Technology Officer. Full conversation: https://www.buzzsprout.com/520474/episodes/19855791Todd Barr, CEO at Axonis. Full conversation coming Thursday, October 1, 2026Kartik Sakthivel, Chief Information Officer at John Hancock. Full conversation coming Thursday, October 8, 2026Over the next three weeks we will release one full conversation every Thursday. As each episode goes live, we will add the link here.What You'll LearnWhat happens when you measure how much of a real job an agent can actually finish, and why that number should change what you let it do unsupervisedThe one line in hiring that should never be crossed, no matter how capable the technology becomesWhere human agency actually lives once the work itself is handed off, and why how it gets done may matter less than we assumeWhy collecting data and acting on it are two different problems, and what opens up once that distance closesThe question worth asking before any AI project starts, and why the answer is sometimes something far simpler than AIWhat to say to someone watching a machine learn to do the thing that made them valuable, and where the time that comes back should goInspired by something you heard in this episode?Share your favorite insight about where people belong in the systems we are building, and tag us on social.And don't forget to subscribe to AI and the Future of Work for more conversations with the leaders shaping the future of work.Other special episodes:SE 26: Designing AI for Accountability and Harmony with Leaders from Honeycomb, FieldAI, Archetype AI, and Zoom (Live from HumanX 2026 Special Episode)SE 27: AI and the Next Generation: What We Can Learn from Them (International Youth Day Special Episode)SE 19: AI and Education: How Artificial Intelligence Is Transforming Learning (International Day of Education Special Episode)Lessons from Four Unicorn CEOs Disrupting Massive Markets with AI (Special Episode)Ethical AI in Hiring: How to Stay Compliant While Building a Fairer Future of Work (HR Day Special Episode)AI and Safety: How Responsible Tech Leaders Build Trustworthy Systems (National Safety Month Special)Lessons from Leaders: How AI Is Redefining Work and the Human Experience (Labor Day Special Episode) 

Accounting Voices is a senior leadership platform hosted by Rob Brown that interprets the forces reshaping accounting firms across North America and beyond.This "AI Reality Inside Firms" series brings together influential accounting leaders to answer the same five structured questions about how AI is actually landing inside firms.No hype. No vendor narratives. Just honest leadership perspective from someone navigating AI from the inside.Today's special guest is John Roman, Chief Information Officer at Bonadio GroupThe five questions:Where is AI genuinely reshaping strategic direction for firms?What are firms still getting wrong about AI?Which AI-related leadership decisions will matter most over the next two years?Where is AI creating the greatest internal tension in firms?By 2027, what will separate leading firms from the rest?Five questions. One honest conversation. Part of a season that is building a definitive picture of AI reality inside accounting firms in 2026.Watch this episode on YouTube: https://youtu.be/jzao8J0BhxgThank you to our Season Partners for making this series possible.Fieldguide is the AI-native platform for audit and advisory enabling human and AI collaboration to scale capacity, improve quality and transform how firms operate. fieldguide.ioInstead is the first AI agent that owns end-to-end tax from research, planning, filing, and defense all in one system. It replaces CCH, GoSystems, UltraTax, Lacerte, ProConnect, Drake and many more. instead.comKarbon is the global leader in AI-powered practice management software for accounting firms. Their research into how technology is reshaping firm performance is essential reading for anyone leading a firm in 2026. karbonhq.comDigits is the world's first AI-native accounting platform. It's accounting software that works for you to deliver real-time financials and automate the month-end close. digits.comFiled is the intelligent tax workspace for preparation and review automation and the only AI for prep, review and planning that runs inside your tax software especially made for high-volume firms. filed.comAccounting Voices is a senior sense-making platform for firm owners, managing partners and senior operators navigating the forces reshaping accounting firms. Host Rob Brown convenes structured conversations with leaders across the profession to interpret what AI, private equity, consolidation and leadership pressure mean in practice.This season, AI Reality Inside Firms, brings together senior accounting firm leaders answering the same five structured questions about how AI is actually landing inside firms, separating execution from narrative.Find all episodes on your preferred podcast platform or on the Accounting Voices YouTube channel. https://www.youtube.com/@accountingvoicesTo find out more or to explore season partnership opportunities, connect with Rob on LinkedIn. https://www.linkedin.com/in/therobbrownMuGpicV0BI2pcL5zFzNk

Day 2 of the 2026 12d Tech Forum brought another killer lineup of conversations with Tom Neighbours, Isaac Kennedy, Mick Connor, Dan Di Mattina, Steve White, Hani Arab and Max Leung. We dive into connected data environments, field-to-office workflows, drones, AI, automation, digital transformation and the technologies reshaping surveying and infrastructure delivery around the world. 00:00:56 Tom Neighbours, Regional Manager - Digital Engineering and Isaac Kennedy, Survey Solutions Lead - Digital Engineering at12d Synergy 00:18:31 Michael “Mick” Connor, National Geospatial Manager at Fulton Hogan 00:36:28 Dan Di Mattina, Project Survey Manager at Seymour Whyte 00:47:02 Steve White, General Manager at Civillo 00:59:29 Hani Arab, Chief Information Officer at Seymour Whyte 01:15:44 Max Leung, Solutions Engineering at Mach9 Big ideas, honest perspectives and plenty of GEOHOLICS-style controlled chaos recorded live from Brisbane. Grab a drink, hit play and join the conversation!  #TheGEOHOLICS #12dTechForum2026 #Geospatial #LandSurveying #Surveying #DigitalEngineering #ConstructionTechnology #ArtificialIntelligence #Automation #RealityCapture #Infrastructure #Brisbane #Australia  

Join Sam Chen, Founder and CEO of OpenCSG, for an essential exploration of sovereign AI and open-source infrastructure. As enterprises, local governments, and smart cities race to integrate generative and agentic AI, relying strictly on proprietary, closed-source cloud APIs presents significant operational risks: vendor lock-in, ballooning compute costs, regulatory compliance friction, and severe data privacy vulnerabilities. Drawing on over 20 years of deep industry leadership—including founding JiHu (GitLab China), serving as Vice Chair of the Cloud Native Computing Foundation (CNCF), and leading senior initiatives at IBM, HP, and Mesosphere—Sam shares a pragmatic blueprint for how organizations can build, deploy, and retain total ownership over their AI stack.

Moving from reactive operations to predictive AI starts with trusted data. In this episode of Technovation, Peter High speaks with Ajay Waghray, EVP and Chief Information Officer of PG&E, about the technology, data, process, and people transformation behind the company's shift toward more predictive and proactive operations. Waghray explains how PG&E combines trusted asset, weather, environmental, sensor, and smart-meter data to support continuous monitoring and AI-driven decision-making. He shares how these capabilities have helped avoid 19 million outage minutes, prevent 28 potential ignitions, and eliminate more than 5,000 emergency response hours. The conversation also explores PG&E's three-pillar AI strategy, foundation, democratization, and execution, and why cybersecurity, responsible AI, and standardized processes must advance together. Listen to the full episode to hear how PG&E is building the foundation for predictive AI at enterprise scale. This episode is presented by Tines — Freedom to build. Complete security. No compromises. Learn more at tines.io This episode is also presented by Retool — Build internal software better, with AI. Learn more at retool.com

Trevor Schulze has spent over a decade running AI transformations, going back to early work in visual computing and machine learning in the semiconductor industry. So when he says AI broke his old operating rhythm as CIO, it's not a hot take — it's a confession. A year into using GPT-era tools, he realized his old pace of decision-making, and his old definition of what a change agent does, no longer applied. If he's overwhelmed, he says, he can't imagine how the rest of the C-suite is holding up.In this conversation, Trevor lays out why he now treats his CHRO and general counsel as closer partners than ever, breaks down the 20/60/20 split he sees in how employees are actually adopting agentic tools, and explains "Genesys on Genesys" — his push to apply the same customer-experience thinking his platform gives to customers to Genesys's own employees. Listen for a clear-eyed look at what it actually takes to lead IT through this moment, not just talk about it.Listen or subscribe wherever you get your podcasts. Visit ciopod.com for more episodes.3 Takeaways:Why Trevor believes every CIO has to reallocate their own time and speed of working now that AI's pace has outstripped the old CIO playbook.Trevor's read on adoption inside his own company: roughly 20% of employees are already all in on agentic tools, 60% just need examples, and 20% won't touch it at all.Why Trevor started applying Genesys's own customer experience platform to the employee experience, once he realized employees deserve the same proactive attention as customers.Chapters:(00:00) Introduction(02:47) Genesys Cloud Explained(04:38) The CIO as AI Leader(05:56) AI Is a Team Sport(08:35) Why CIOs Need to Partner With CHROs(10:16) Transforming How IT Delivers(12:04) Keeping Up With the AI Pace(16:15) The Future of Customer Experience(18:00) Genesys Running on Genesys(19:51) Data, Scale & Privacy(21:14) Career Advice for CIOs(25:42) Lightning RoundAbout Trevor: Trevor Schulze is the Chief Information Officer at Genesys, where he leads the global information technology organization and is responsible for driving the company's AI and cloud strategy to support innovation and growth.Trevor brings more than 30 years of experience in enterprise technology and digital transformation. Prior to joining Genesys in 2025, he served as Senior Vice President and Chief Digital and Information Officer at Alteryx, where he led enterprise AI initiatives and digital modernization. He has also held CIO and senior IT leadership roles at RingCentral, Micron Technology, Broadcom, AMD, and Cisco Systems, with a focus on aligning technology with business outcomes.Guest Highlights:"I have to rethink my role as a CIO. I no longer can continue to function as a change agent in a company with my old behaviors or my old speed of working.""AI is a team sport.""What if attention is free? What if attention to your customer no longer is a cost structure you need to worry about?"Get Connected:Yousuf Kahn: https://www.linkedin.com/in/yousufakhan/ Trevor Schulze: https://www.linkedin.com/in/tschulze/ Our Sponsor: Want to accelerate software development by 500%? Meet Blitzy, the only autonomous code generation platform with infinite code context, purpose-built for large, complex enterprise-scale codebases.While other AI coding tools provide snippets of code and struggle with context, Blitzy ingests millions of lines of code and orchestrates thousands of agents that reason for hours to map every line-level dependency.With a complete contextual understanding of your codebase, Blitzy is ready to be deployed at the beginning of every sprint. Blitzy handles the heavy lifting, delivering over 80% of the work autonomously. The platform plans, builds, and validates premium-quality code at the speed of compute, turning months of engineering into a matter of days.It's the secret weapon for Fortune 500 companies globally. To hear how engineering leaders are transforming the way they deliver software, visit blitzy.com. Schedule a meeting with their consultants to enable an AI-Native SDLC in your organization today. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

For the 121st episode of the CIO podcast hosted by Healthcare IT Today, we are joined by Patrick Williamson, Chief Information Officer at Array Behavioral Care, to talk about AI tools and behavioral health! We kick this episode off by discussing why AI governance and security are so critical and different in healthcare and behavioral health. Then we learn how Williamson has been approaching vetting solutions in his organization and why it’s so hard to say no to a solution. Next, we dig into Williamson’s thoughts on using PHI on ungoverned AI tools. We also see if there are any that clear HIPAA, as well as what it would take to do so. Then we talk about some of the initial applications in behavioral health where AI tools make sense. Next, we analyze the value of behavioral health having visibility into the patient’s full medical record. We then debate over whether we need more AI or if we just need to leverage the tools we already have. Lastly, we conclude this episode with Williamson giving advice to aspiring CIOs who are considering a behavioral health organization. Here’s a look at the questions and topics we discuss in this episode: Why is AI governance and security so critical, and even different in healthcare, and specifically behavioral health? How are you approaching vetting solutions in your organization? Why is it so hard to say no to a solution? What are your thoughts on using PHI on ungoverned AI tools? Are there any that clear HIPAA and what does that take? What are some of the initial applications in behavioral health where AI tools make sense? What’s the value of behavioral health having visibility into the patient’s full medical record? Do we need more AI, or do we need to leverage the tools we already have? What advice would you give an aspiring CIO who is considering a behavioral health organization? Now, without further ado, we’re excited to share with you the next episode of the CIO Podcast by Healthcare IT Today. We release a new CIO Podcast every ~2 weeks. You can also subscribe to the Healthcare IT Today podcast on any of the following platforms: NOTE: We’ll be updating the links below as the various podcasting platforms approve the new podcast.  Check back soon to be able to subscribe on your favorite podcast application. Apple Podcasts Google Podcasts Stitcher Podcast Radio TuneIn Spotify iHeartRadio Amazon Music Thanks for listening to the CIO Podcast on Healthcare IT Today and if you enjoy the content we’re sharing, please rate the podcast on your favorite podcasting platform. Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.  Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com. We’d love to hear what you think of the podcast and if there are other healthcare CIO you’d like to see us have on the program. Feel free to share your thoughts and perspectives in the comments of this post with @techguy on Twitter, or privately on our Contact Us page. We appreciate you listening! Listen to the Latest Episodes

In this episode, Will Landry, Senior Vice President and Chief Information Officer, FMOL Health, discusses expanding Epic through community partnerships, ambient AI for providers and nurses, and optimizing technology amid budget and reimbursement pressures. He also shares his strategy for modernizing IT and using technology to improve efficiency across the health system.

In this episode, Will Landry, Senior Vice President and Chief Information Officer, FMOL Health, discusses expanding Epic through community partnerships, ambient AI for providers and nurses, and optimizing technology amid budget and reimbursement pressures. He also shares his strategy for modernizing IT and using technology to improve efficiency across the health system.

SHOW NOTES What Really Happened to Princess Diana? Investigator Rich Staropoli Examines the Evidence Nearly three decades after Princess Diana's death, questions and theories surrounding the fatal Paris crash continue to fascinate people around the world. In this episode of The Sisterhood of S.W.E.A.T., Linda Mitchell sits down with former U.S. Secret Service Special Agent Rich Staropoli, one of the investigators featured in FOX's new special, Celebrity Crime Scene: Princess Diana. Staropoli spent approximately 25 years with the U.S. Secret Service, holding supervisory positions within the New York Field Office, Presidential Protective Division, Counter Assault Teams, and Secret Service headquarters. He has conducted approximately 500 polygraph examinations and managed the Protective Intelligence Division in New York following 9/11. In 2016, he was nominated by President Donald Trump to become the first presidentially appointed Chief Information Officer for the Department of Homeland Security. Now, he brings that investigative and protective-security experience to one of history's most scrutinized tragedies. Linda and Rich discuss how professional investigators separate evidence from speculation, what a virtual reconstruction can reveal about the crash, the questions that have fueled decades of theories, and how someone trained to protect high-profile individuals evaluates the events surrounding Diana's final night. They also dive into human behavior, deception, protective intelligence, threat assessment, and what Rich believes viewers should pay attention to when they watch the special. In this episode: How a Secret Service veteran approaches the Diana investigation Evidence versus speculation and conspiracy theories What the virtual crash reconstruction reveals Questions surrounding vehicles reportedly in the tunnel How investigators evaluate competing theories Diana's security through the eyes of a protection professional What 500 polygraph examinations taught Rich about human behavior Protective intelligence and threat assessment Whether the investigation changed Rich's own perspective What viewers should watch for in the new special Celebrity Crime Scene: Princess Diana premieres Thursday, August 20 at 8/7c on FOX and streams the next day on Hulu. Takeaways AI technology can provide unprecedented detail in crime scene analysis Common misconceptions about Henri Paul's intoxication are incorrect Objective evidence should override popular theories and speculation Security around high-profile individuals is often inadequate and poorly managed Critical thinking and behavioral analysis are vital in deception detection Sound Bites "Henri Paul was not drunk, the tests do not hold water." "AI tech reveals details never before seen in crash analysis." "The scene was hose down and the vehicle disappeared." Chapters 00:00Introduction to Rich Staropoli and the Princess Diana case 01:52Rich's background in Secret Service and investigative experience 03:52Debunking myths about Henri Paul's sobriety 06:11Using AI to reconstruct the crash scene in detail 07:57Examining the handling of the crime scene and potential cover-up 09:21Security lapses and protection failures for Princess Diana 11:06Lessons on deception detection and behavioral cues 11:49Final thoughts and upcoming documentary release

The Big Unlock · Michael Archuleta, Chief Information Officer, Mt. San Rafael Hospital and Clinics In this episode, Michael Archuleta, Chief Information Officer at Mount San Rafael Hospital, explores how technology can help rural health systems deliver high-quality, patient-centered care regardless of geography. He discusses the hospital's transition to an AI-native Oracle Health platform and emphasizes that digital transformation should follow the patient journey, reduce clinician burden, improve interoperability, and enable better outcomes. Michael sees AI, ambient technology, remote patient monitoring, and interoperability as important tools for improving clinical outcomes, reducing administrative burden, expanding access in rural communities, and giving clinicians more time to focus on patients. He also emphasizes that cybersecurity is fundamentally a patient safety issue, requiring continuous testing, workforce awareness, strong identity management, and a “human firewall” to counter increasingly sophisticated AI-enabled threats. Michael believes rural healthcare can leapfrog legacy limitations by strategically investing in digital transformation and emerging technologies. He also sees the CIO role evolving from technology management to business and strategic leadership, with greater responsibility for automation, operational performance, workforce well-being, and patient outcomes. His message is clear: technology must matter, and it must ultimately improve care. Take a listen.  This guest appearance was facilitated through conversations initiated at HIMSS.

It is already changing how firms conduct research, construct portfolios, manage risk, and make investment decisions. In this special compilation episode, we bring together three perspectives from across public markets, hedge funds and private markets, to explore how AI is transforming investment management today and where it may lead tomorrow. Andrew Veglio, founder and CEO of Vantage Investment Management, examines where AI sits in the evolution of technologies and argues the end game is replacement not improvement of much of what we, as investors, do. Kristian West, Head of Investment Platform at J.P. Morgan Asset Management discusses how they are embedding AI across their global investment platform, sharpening research, investment process and execution.  Then Lucia Soares, Chief Information Officer and Head of Tech Transformation, shares how Carlyle is using AI to accelerate decision-making, improve portfolio and risk management, and create value across its portfolio companies. Together, they discuss AI's impact on alpha generation, research, trading, portfolio construction, productivity, and the implications for the role of human judgement in our investing world. The Money Maze Podcast is kindly sponsored by J.P. Morgan Asset Management*, IFM Investors, World Gold Council and LSEG.*During the episode we cite J.P. Morgan Asset Management as Europe's leading active ETF provider by assets under management. This is sourced from J.P. Morgan Asset management and Bloomberg, data as of 30 March 2026.

What happens to tomorrow's leadership pipeline when employers automate the entry-level tasks through which beginners learn? In this episode of Tech Talks Daily, I speak with Gary Flowers, Chief Information Officer for Transformation and Technology Services at Year Up United, about AI fluency, human skills, economic mobility, skills-first hiring, and the future of entry-level work. Year Up United prepares young adults without bachelor's degrees for meaningful careers while helping employers reach skilled, career-ready talent. Gary says the organization has over 35,000 alumni working across companies ranging from the Fortune 1000 to the Fortune 50. Gary challenges the assumption that younger workers will automatically understand AI because they grew up with technology. Access to a chatbot does not create workplace readiness. Young adults also need training, support, ethical awareness, judgment, communication, adaptability, and experience applying tools to real business problems. He argues that AI may redefine entry-level work rather than eliminate it entirely. Candidates who understand how to work with AI may gain an advantage over those who do not, but employers must also reconsider which tasks beginners need to develop business knowledge and professional confidence. We discuss the risk of another technology divide. AI could widen economic opportunity, but unequal access to tools, training, mentorship, and workplace experience could reinforce existing inequalities. Gary believes organizations must teach workers when AI should be used, rather than limiting training to what the technology can do. Year Up United combines AI fluency with workplace and career readiness. Gary describes its 17 durable skills, six-month curriculum update cycle, close employer feedback loops, and participation as an inaugural host partner in Anthropic's Claude Corps Fellowship program. For employers, one of the hardest decisions involves balancing immediate efficiency with future capability. Automating junior work may reduce costs today while weakening the pipeline of experienced professionals and leaders required later. Gary recommends creating a culture of continuous learning, supplying employees with appropriate tools, building communities of practice, sharing successful use cases, and treating AI as a company-wide responsibility. He also distinguishes between AI as a workforce skill and AI as an organizational capability capable of changing how functions operate. Can employers capture the value of AI while preserving the career pathways that allow inexperienced workers to become tomorrow's experts and leaders? Listen to the episode and share your thoughts.

Most leaders try to fix slow execution by improving what's already there. Claus Jensen says that's the trap. Small tweaks to an old system just make you a little better at being slow.Claus Jensen is Chief Information Officer at The University of Texas at Austin's Dell Medical School, where he leads technology and innovation strategy across a large, multi-site academic health system. On this episode, he breaks down "future backwards" thinking: starting from a clear picture of the outcome you actually want, then working back to remove the constraints in your way, instead of asking how to slightly improve what you're already doing.This is for you if you're still optimizing systems built for a smaller version of your company, if every location seems to move at its own speed, or if you sense your team is solving the wrong problems well.You'll learn:- Why "how do I improve current state" locks you into incremental, not real, change- How to identify which of your operating assumptions are outdated across locations- A framework for planning backwards from your future state instead of forward from today- How to combine human judgment with technology without losing the human component- Why speed of thought, not speed of action, is often the real bottleneckListen now, and take the free Scorecard Diagnostic to find your specific leadership bottleneck: https://gpsleadership.org/scorecard/If this hit home, share it with another who's still fixing yesterday's system.

In this episode, Les Clonch, Vice President and Chief Information Officer, Scottish Rite for Children, discusses responsible AI adoption, cybersecurity, enterprise data strategy and the importance of governance and change management in navigating rapid technology advancements. He also shares how Scottish Rite is building technology capabilities and preparing its workforce to use AI effectively while keeping patient care and organizational priorities at the center.

In this episode, Les Clonch, Vice President and Chief Information Officer, Scottish Rite for Children, discusses responsible AI adoption, cybersecurity, enterprise data strategy and the importance of governance and change management in navigating rapid technology advancements. He also shares how Scottish Rite is building technology capabilities and preparing its workforce to use AI effectively while keeping patient care and organizational priorities at the center.

In this episode, Ryan Schlimpert, Senior Vice President and Chief Information Officer at Drury Hotels, breaks down how modern technology leaders can drive innovation without losing the human touch. He explores the power of human-centric AI, explaining how automating backend processes creates more space for meaningful, real-world customer connections. Discover actionable wisdom on shifting from hands-on problem-solving to empowering teams, navigating organizational change, and viewing ROI as relentless ongoing improvement.Guest Links:Ryan's LinkedInDrury HotelsCredits: Host: Lisa Nichols, Executive Producer: Jenny Heal, Marketing Support: Joe Szynkowski & Dylan Price, Podcast Engineer: Portside MediaSomething Extra with Lisa Nichols

“60% of the bank's code is AI generated,” Leigh-Ann Russell, Chief Information Officer and Global Head of Engineering at BNY, tells Bloomberg Intelligence Senior Analysts Paul Gulberg and Anurag Rana. In this episode, the group discusses how BNY built Eliza as a model-agnostic AI platform and governance layer to expand access to AI while maintaining control over data, spending and risk. Russell explains how AI is increasing engineering capacity, supporting digital employees and cybersecurity, and helping BNY modernize systems and prepare for always-on financial markets.

Jose Martinez, Global Chief Data Officer at Coca-Cola FEMSA, says customers don't experience an AI system's mistake as a data problem — they experience it as a company that doesn't know them. Recorded live at Ai4 at the Venetian in Las Vegas, he and Greg Kihlström get into what has to be true underneath before AI systems can act on your data at all.A data foundation AI can act on is a different thing from one that produces reports. Martinez on what actually separates the two, and why a company can have working dashboards and still not have the foundation an automated decision requires.Across many markets and millions of points of sale, consistency is the constraint — not speed. Agility isn't really about moving faster; it's being able to change repeatedly without the company starting to contradict itself. Martinez on what keeps decisions consistent as more of them get automated.Foundational data work has to be justified without a campaign-shaped payoff. How to make the case internally when the return doesn't show up as a lift number, and what enterprise leaders can use instead.About Jose MartinezJose De Jesus Martinez Camara, MS, PMP, is an innovative executive currently serving as the Global Chief Data Officer at Coca-Cola FEMSA. Previously, he served as the Americas Head of Data & Analytics at Nissan North America for Finance, with a dual track record as well as Chief Information Officer.With over 20 years of experience driving organizational excellence, Jose specializes in managing complex IT portfolios and commercializing technology products across the consumer goods, automotive, finance, entertainment, and consultancy sectors. He is a visionary professional known for aligning technology initiatives with long-term business objectives and fostering Agile and DevOps cultures.In his current global role at Coca-Cola FEMSA, he leads the enterprise data strategy, governance, and advanced analytics capabilities to drive digital transformation and value creation at scale. Prior to this, as Americas Head of Data & Analytics for Nissan Finance, Jose oversaw the data landscape across Mexico, Canada, and the United States, ensuring strategic alignment with corporate needs. Jose Martinez on LinkedIn---------- Resources ----------Coca-Cola FEMSAThe Agile Brand podcast is brought to you by TEKsystems.We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save!Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit!Chaser is the only Slack-native project management platform that helps teams turn messages into tracked tasks, automate follow-ups, and maintain team-wide visibility, without adopting another tool. Now integrated with Claude and other GenAI tools. Learn more at trychaser.com and use code AGILEBRAND for a 3-month free trial (normal trial is 14 days).The most influential minds in software, AI, and engineering leadership will be at WeAreDevelopers World Congress North America, September 23-25 in San Jose.Start building your own apps with Replit and get $20 off.Enjoyed the show? Tell us more at and give us a rating so others can find the show.Connect with Greg on LinkedInDon't miss a thing: get the latest episodes, sign up for our newsletter and more.Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology.The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. Hosted on Acast. See acast.com/privacy for more information.

Level 4 is going to free you from being your family google or siri. "Hey mom (or dad or you) what's the password for…?" This level frees you from being tethered to your house and instead empowers your family to know where to find the answers. We are breaking down all the invisible work we do with information management in this second and final level of invisible work you do as the Home CEO. Paper Is Powerful, Universal, and Essential We all have different ways of doing things. But I explained why paper is powerful. Yes, I know we are of the digital age but paper substantiates what you tell people. They see the print on the paper and all of the sudden believe you. OR it's that paper that helps you to more easily settle an estate. It's also paper in any of the binders (I'm getting to those) that you can drop off to a friend that may be caring for you or to a CPA or lawyer when you need to have them work on something for you. And it's the paper you bring with you when you suddenly need to evacuate your home. And that's where the binders come in, in 2017, people were asking what to do with their filing cabinets and I was having to say leave them. I didn't like that. This way you can take all your important information with you when a natural disaster forces you to evacuate.   Binders All those papers with all the pertinent information can't all go in one binder right? Right! The whole idea is to take information out of your brain and combine it with all of the archival papers. The Paper Solution® is a series of binders that replaces your file cabinet and digital storage in many ways to get information to your family.  There are 4 binders you get in The Paper Solution.  Household Reference Binder -  this is basically a manual for how your home is cared for. The routine maintenance you keep. If someone bought your house, you could hand this to them and they could pick up where you take off after the sale.  Household Operation Binder - This binder is a fun one full of all the holiday and vacation information. It's also the information for things like travel and big celebrations that happen annually.  If you were sick or something, your loved ones could still successfully have that celebration. Finance Binder - Peace of mind binder because all the information someone would need to care for your finances if you were sick or settle your estate is in this binder. All your investments, bank accounts, credit cards, subscriptions, passwords, all of it is in this binder. If you are a digital person, there are digital editable forms too. You still need to print off a copy and place it in the binder, just in case.  Medical Binder - This is the binder people have the most resistance towards. It can be exhausting explaining each visit what is going on and treatments that have failed. This binder helps the doctor get up to speed quickly so that you can use the office visit time to look at solutions instead of answering #allthequestions. If it is a long term condition I encourage you to write up an explanation. It's the cliff notes of what has been going on and what you are looking for as far as treatment or behaviors you have noticed. Don't be fooled thinking all of the digital systems share information. And much to my surprise, medical records only have to be kept for 7 years, so there's not much history either. This puts you in control of your medical care and information about YOU. **Also available are the Warrior Mama Binder and the Launch Binder. You will know you are fully organized when your family goes to ask you for information and you can direct them to the binder that has the information. EPISODE RESOURCES: The Sunday Basket® The Paper Solution® Sign Up for the Organize 365® Newsletter  Did you enjoy this episode? Please leave a rating and review in your favorite podcast app. Share this episode with a friend and be sure to tag Organize 365® when you share on social media

This episode is available in audio format on the Let's Talk Loyalty podcast and in video format on www.Loyalty.TV.In this episode, Nyeleti reconnects with Raghu Mahadevan, Executive Vice President, Chief Digital Officer and Chief Information Officer at 7-Eleven, five years after his first appearance on the show, to explore how one of the world's most iconic retailers is evolving its loyalty, digital, and AI strategy.The conversation explores the growth of 7Rewards, the integration of Speedy Rewards, and how personalization is expanding across fuel, in-store, and digital experiences to create more connected customer journeys.A key theme is that innovation is rarely a straight line. From mobile checkout and conversational AI to customer engagement and loyalty, Nyeleti and Raghu discuss why successful innovation depends on continuous testing, learning, and knowing when to pivot as customer expectations evolve.Looking ahead to 7-Eleven's centenary, they explore what the future of convenience looks like—and how loyalty, technology, and customer insight will shape the next 100 years.This episode offers a practical perspective on building loyalty at scale while continuously redefining convenience.Hosted by Nyeleti Sue-Angel Nkuna.Show Notes:1) Raghu Mahadevan2) 7-Eleven3) 7Rewards4) Proximity - Book recommendation5)#161: 7-Eleven Shares Secrets to Success & Driving Loyalty with 7REWARDS.

In this episode, Patrick A. Woodard, MHA, MD, Chief Information Officer, Monument Health, shares how the health system is using AI to improve patient access, clinician workflows, and revenue cycle performance while emphasizing the importance of preserving human connection in healthcare.

She came to the United States from Cameroon almost 30 years ago with a master's degree in education, almost no exposure to computers, and a goal to pursue a doctorate. Her two sisters, both already in IT careers, redirected her. She thought she could never succeed in the field. She became an IT help desk worker. Then a network administrator. Then an IT manager. Then a director. Then a CIO. Then a COO in Spain. Then a Chief Technology and Innovation Officer. Then a Vice President and CIO at a California State University. Her PhD — the original goal from 1995 — she completed in 2019. Twenty-four years later than planned. Dr. Monique is Vice President for Information Technology and CIO at California State University, Chico, and a multiple CIO award winner. In this episode, she shares the specific moments — some planned, some forced on her — that defined how she uses her voice to steer her career. You'll learn: Dr. Monique was the only person of color in senior leadership at an elite STEM university. She organized the conversation her organization wasn't having: a roundtable on race and social justice with her IT team. She went first, dropped her own protective mask, and shared her own experiences with racism — which is what unlocked everyone else. The sessions grew into a six-cohort DEI program across the entire university, co-developed under her executive vice president. A junior male employee publicly questioned in a group meeting whether she was being overpaid. Her two white male predecessors' salaries had never been questioned by that same group. She stood up calmly and said: "I did not come to this meeting to discuss my salary. But if I must, I believe I am appropriately compensated for the work that I do." The room went silent. How she trained herself to respond to the angry Black woman stereotype: when emotions rise, her voice drops lower instead of higher. She slows down. She puts her hands on her thighs. She stands with her feet flat on the ground. She stated her intention to her team before a difficult conversation: "I am standing up not to be overpowering, but because having my feet on the ground helps me control my emotions." Days later, people were still reaching out saying it changed how they see her. At a conference in Chicago, a vendor friend insisted she skip the Super Bowl to meet someone he knew. She agreed. The stranger asked her about her career. She "unabashedly spoke up" about her achievements. He told her they were building a role to lead technological innovation. She applied. She got the job as Chief Technology and Innovation Officer. She applied for Deputy CIO at the Colorado School of Mines with none of the required higher education experience. Got interviewed. Got the job. Eight months later: interim CIO. Three months after that: full CIO. She directly asked her executive vice president there to sponsor her — sharing her goals specifically and asking for stretch assignments. That EVP let her serve as deputy COO while still serving as CIO. The framework she and Ivna coin in this episode: "confident humility." Women often embrace the humility and delete the confidence. The combination of both — taking no apologies for what she has accomplished while doing so with poise and grace — is what she credits for attracting sponsors throughout her career. Why she asks directly for sponsorship by naming specific career goals and specific asks, and why she audits her sponsor network regularly — including thinking about what would happen to her if her strongest advocate left the organization tomorrow. About Dr. Monique: Vice President for Information Technology and Chief Information Officer at California State University, Chico. Multiple CIO award winner. Immigrant from Cameroon. Former CIO at Colorado School of Mines, Chief Technology and Innovation Officer, and Chief Operating Officer in Spain. PhD in Education and Organizational Leadership. Started her IT career at the help desk.

Recorded at the inaugural WRITA spring conference, this episode brings together Scott Conn (CIO, City of Mesa and WRITA chair), Mary Wynne (CEO, Fusion Learning Partners/PTI), and returning guest Chris Stewart (CRO, Freeit Data Solutions, former City of Austin CIO). They unpack how WRITA was built as an all-hands regional alternative to CIO-only clubs, and how leaders are handling local government IT budget cuts — through tools-first strategy, real partnerships over transactional vendors, transparent communication, and continued investment in professional development.GuestsScott Conn, Chief Information Officer, City of Mesa, Arizona; Founder, WRITAMary Wynne CEO, Fusion Learning Partners (Public Technology Institute)Chris Stewart Chief Revenue Officer, Freeit Data Solutions (former CIO, City of Austin)Timestamps(05:45) Scott's problem with “CIOs-only clubs”—and the idea that became WRITA(09:17) Four sponsors, one rule: bring an implementation—not a sales pitch(15:36) Flat budgets, higher quotes—and why doing the same with less is now hard(17:05) Tools first, people second: Mesa's strategy for keeping services moving(18:00) Two sentences. Fifteen minutes. Why only two vendors in ten earn the full meeting(19:24) Before you buy another tool, are you using the one you already own?(26:23) The rumor mill starts before the decision does(27:00) Mesa's budget glide path: 2% now instead of a drastic 15% later(35:00) Accountability overcorrected—and then trust caught up(37:23) “The best leaders are the best learners”(42:07) The budget line Mary says leaders should think twice before cutting

#240: Cut 2% Now — or 15% Later | City of Mesa, Fusion Learning Partners & Freeit Data Solutions“Even doing the same with less is really hard.” Chris Stewart, Scott Conn, and Mary Wynne on budget cuts, professional development, and finding more value in the tools you already own.Episode Summary850 members. Seven states. Two and a half years.Scott Conn, Chief Information Officer, City of Mesa — built WRITA from a problem (like the best entrepreneurs!). In an Arizona CIO club, he asked why collaboration should stop at the CIO. Why couldn't help desk staff, GIS specialists, engineers, and desktop teams learn from peers across the state? Everyone agreed. Then they voluntold Scott to go build it.Chris Stewart, former Chief Information Officer, City of Austin & Chief Revenue Officer at Freeit Data Solutions — sees the pressure from both sides. Budgets are flat or shrinking, technology costs are climbing, and “even just doing the same with less is really hard.”Mary Wynne, CEO, Fusion Learning Partners — is the person helping WRITA keep all of this moving. Through Fusion Learning Partners' Catalyst Solutions Group, her team supports the day-to-day operations and conferences behind the organization. Fusion also leads the 55-year-old Public Technology Institute and the 45-year-old GOVIT Symposium—the nation's longest-running IT conference for state and local government.I sat down with all three at WRITA's inaugural Spring Conference at the Mesa Convention Center. The conversation kept returning to one leadership test: before you make another cut, buy another platform, or cut professional development, have you found the value already inside your tools, partnerships, and people?ps: don't forget to join the 2026 WRITA Fall Summit in Salt Lake City, September 1st-3rd. Learn more here.GuestsScott Conn, Chief Information Officer, City of Mesa, Arizona; Founder, WRITAMary Wynne CEO, Fusion Learning Partners (Public Technology Institute)Chris Stewart Chief Revenue Officer, Freeit Data Solutions (former CIO, City of Austin)Timestamps(05:45) Scott's problem with “CIOs-only clubs”—and the idea that became WRITA(09:17) Four sponsors, one rule: bring an implementation—not a sales pitch(15:36) Flat budgets, higher quotes—and why doing the same with less is now hard(17:05) Tools first, people second: Mesa's strategy for keeping services moving(18:00) Two sentences. Fifteen minutes. Why only two vendors in ten earn the full meeting(19:24) Before you buy another tool, are you using the one you already own?(26:23) The rumor mill starts before the decision does(27:00) Mesa's budget glide path: 2% now instead of a drastic 15% later(35:00) Accountability overcorrected—and then trust caught up(37:23) “The best leaders are the best learners”(42:07) The budget line Mary says leaders should think twice before cuttingWhenever you're ready, there are 3 ways you can connect with TechTables:1.

Are AI agents ready for banking and financial services? Former UBS Group CIO Oliver Bussmann explains the risks to trust and reputation in banking.This session examines the current adoption landscape of AI agents within the financial sector. With roughly 50% of financial institutions now integrating these tools into their workflows, understanding the operational implications is critical for industry leaders and tech professionals alike.Bussmann breaks down why financial AI requires a balanced approach. You will learn how firms are navigating the tension between rapid innovation and the need to maintain client trust as they deploy AI agents at scale.Whether you are managing banking technology or assessing the impact of financial AI, this overview provides context on the real-world challenges facing major institutions today. The discussion highlights the specific reputational hazards that arise when automating sensitive financial processes.YOU'LL DISCOVER✅ How copilot use is shifting toward autopilot across back office, IT, and marketing functions✅ What has to be in place before an agent gets write access to a core ledger: testing, traceability, audit logs, and rollback✅ Why Bussmann expects audit agents to move into the second and third lines of defense, with PwC and Deloitte already bringing their own✅ How the risk classification of a use case drives the level of cross-model validation, human verification, and cross-checks✅ Trust is the asset a bank cannot lose, and Bussmann is waiting for an industry incident driven by hallucination✅ Why junior software engineer job advertisements are down about 40%, and why you cannot stop hiring juniors you will need as seniors in three to five years✅ Coding is not the bottleneck; the organizational change required for process redesign is the real constraint✅ Bussmann is optimistic that agents will run across bank functions within a year, with gains of one, two, or three times in certain use cases against the copilot era's 10 to 30%⏱️ TIMESTAMPS0:00 Introduction0:22 The technology works, the controls lag6:22 Guardrails first, then measure the gains9:38 How regulation shapes what agents may do17:15 Machine learning and high-risk decisions20:14 Trust is what a bank cannot lose25:19 Agents are reshaping technology careers34:26 Risk classification sets the autonomy line39:29 Customer agents need verified digital identity45:12 Proving control to regulators and boards48:23 AI native banks still need people51:41 Agents in production within a yearSubscribe for weekly conversations with leading business and technology leaders.Get the CXOTalk newsletter: https://newsletter.cxotalk.comShow notes, transcript, and summary: https://www.cxotalk.com/episode/agentic-ai-in-financial-services-former-ubs-and-sap-group-cioEpisode 925 | Recorded July 17, 2026#CXOTalk #AgenticAI #AIinBanking #FinancialServices #AIGovernance #EnterpriseAI #AIAgents #RiskManagement

Patrick Phillips talks about AI governance, workforce readiness, and the future of enterprise AI adoption. Patrick is Chief Information Officer at Vasion, where he has helped drive the deployment of AI across the organization. His is an expert in frameworks for security, compliance, and responsible AI use. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? https://DigitalTransformationPodast.net/guest Do you want to be a sponsor? https://DigitalTransformationPodcast.net/advertise

"The first one is own it…Your career…I'm constantly, even today having meetings with people that I don't know, requesting mentorship, reaching out through LinkedIn, going to events. I try to stay very connected and not just people in my close industry or even work type …Every single person you meet is a connection and could have an impact on your life and vice versa….When you meet somebody, keep the conversation going. …So one day if they need something or you need something, you have a connection….My second piece of advice is… you should always have a list of things that you want to accomplish…and regardless of what's going on around you in your job, focus on those things." Nicole Pearson, Bentley Systems on Electric Ladies Podcast Summertime is a great to step back and think about your next career moves, take stock and sign up for some conferences or events coming up in a few months. It's slower and you can clear your head, think about who you want to meet, what you want to learn.  Listen to these five amazing women from five different industries who were guests on Electric Ladies Podcast recently. What resonates with you? Post it to us @joanmichelson on social media.   You'll hear advice from: ·       Jolyne Caruso, Impact Investor, Wealth Manager, Financial Executive ·       Abby Wulf, Critical Minerals Expert, Former Head of Critical Minerals at the U.S. Department of Energy in the Biden Administration ·       Elizabeth Hackenson, Chief Information Officer, Schneider Electric ·       Nicole Pearson, Director of Marketing, Energy at Bentley Systems           Stacey Solie, Documentarian, Producer of "From the Ground Up" About Farmers Leveraging Carbon Markets   Subscribe to our newsletter - and Join the waitlist for our new Membership Group here. Elevate your career with expert coaching and ESG advisory with Electric Ladies Podcast. Unlock new opportunities, gain confidence, and achieve your career goals with the right guidance.   Subscribe to our newsletter to receive our podcasts, articles, events and career advice – and special coaching offers.. Thanks for subscribing on Apple Podcasts or iHeartRadio and leaving us a review! Don't forget to follow us on our socials Twitter: @joanmichelson LinkedIn: Electric Ladies Podcast with Joan Michelson Facebook: Electric Ladies Podcast

In this episode, Deb Muro, Chief Information Officer, El Camino Hospital, discusses how the organization is using AI to improve patient access, clinician workflows, and operational efficiency while measuring the real value of technology investments. She also shares her vision for a more personalized, predictive, and equitable future for healthcare.

In this episode, Deb Muro, Chief Information Officer, El Camino Hospital, discusses how the organization is using AI to improve patient access, clinician workflows, and operational efficiency while measuring the real value of technology investments. She also shares her vision for a more personalized, predictive, and equitable future for healthcare.

In this episode, Raymond (Ray) Lowe, Senior Vice President and Chief Information Officer at AltaMed, joins the podcast to discuss how AI is helping create a better patient experience while improving operational efficiency. He also shares insights on strengthening safety and cybersecurity, and reflects on the organization's response to the 2025 California wildfires, highlighting the role of technology in supporting emergency preparedness and continuity of care.

In this episode, Stephanie Hines, MBA, RN, CHCIO, CDH-E, Senior Vice President and Chief Information Officer at Valleywise Health, joins the podcast to discuss keeping quality at the forefront of healthcare technology and operational strategy. She shares her perspective on confronting access challenges, leveraging innovation to improve patient care, and ensuring technology investments support better outcomes for the communities Valleywise Health serves.

Most companies recruit interns to take work off someone's plate. Your Health does the opposite — and it's why several of its current executives, including a Chief Information Officer, first walked in the door as interns. In this episode, Jamie sits down with Heather Bower, Director of Experiential Learning, who has taken the reins of Your Health's internship, mentorship, preceptorship, and apprenticeship programs. Heather shares how a long-standing program is being rebuilt with structure, data, and intention — organized into semester cohorts, anchored by a four-day all-company orientation, and designed so every intern owns a project with genuine stakes. In this conversation, you'll hear: Why "get interns because they're cheap" is exactly the wrong spirit — and what replaces it How one MBA intern's shadowing experience redirected him toward nursing school The "spreadsheet whisperer" intern who taught regional leadership to pull data faster What surprises interns most once they're inside healthcare: the human complexity How Your Health uses feedback loops to move interns toward roles where they'll actually shine If you're early in your career and unsure where you fit, this episode is a map to possibilities you may not know exist. Press play and rethink what an internship can really be. www.YourHealth.Org

How One Community Hospital Got MEDITECH Expanse and AI Right with Schneck's VP/CIO, Craig Rice Host: Phil Sobol, Chief Commercial Officer at CereCore Guest: Craig Rice, CHCIO, CDH-E, Vice President and Chief Information Officer, Schneck Medical Center Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

#238: 40 CIOs. 40 Different Missions. How LA County's CIO Holds IT Together — with Info-Tech Research GroupSummaryLos Angeles County is the largest county in the U.S. serving over 10 million people across 40+ different departments.They just passed a $46 billion budget. And their CIO, Peter Loo, has to coordinate with 40 other CIOs to get anything done.That's not a technology problem. That's one of the hardest leadership and governance challenges in all of public sector — and Peter has been doing it for over 30 years because, as he put it, “You can see the impact you make directly in the services being delivered.” That stayed with me. I coach high school basketball for the same reason.I sat down with Peter and Hannes Scheidegger, Chief Global Services Officer at Info-Tech Research Group, on-site at the 36th floor of The Gas Company Tower in downtown Los Angeles.Peter and Hannes have been working together since around 2010 — across an EHR implementation at five hospitals, a data center consolidation from 42 facilities down to one T5, a countywide voting system, and more. This is one of the longest, most tested partnerships I've seen in public sector. And the lessons transfer far beyond LA.Welcome to episode 238!GuestsPeter Loo, Chief Information Officer, Los Angeles County, CAHannes Scheidegger, Chief Global Services Officer, Info-Tech Research GroupTimestamps(0:00) Peter Loo introduces LA County — 40 departments, 40 CIOs, and a $46 billion budget(2:00) The EHR origin story — five hospitals, one system, five different implementations(4:00) What made it succeed — executive commitment, empowered steering committees, and a “not if but how” mindset(8:00) AI governance lessons — why principles beat prescriptive guidelines, and how LA County worked with GovAI Coalition(12:00) How Info-Tech engages — blueprints, guided implementations, workshops, and full consulting(16:00) The data center consolidation — 42 data centers, some were closets, some next to refrigerators(18:00) How to communicate with executives — the language of value, risk, and constituent services(22:00) The most contentious meeting of Hannes' career — CIOs in one room who thought they'd agreed. They hadn't.(28:30) “We want you to do what you did for DHS” — the moment that defined the partnership(33:00) Closing advice — commit to the mission, be patient and persistent, always do it as a “we”Listen now: YouTube x Apple x SpotifyWhenever you're ready, there are 3 ways you can connect with TechTables:1.

Los Angeles County is the largest county in the U.S. serving over 10 million people across 40+ different departments.They just passed a $46 billion budget. And their CIO, Peter Loo, has to coordinate with 40 other CIOs to get anything done.That's not a technology problem. That's one of the hardest leadership and governance challenges in all of public sector — and Peter has been doing it for over 30 years because, as he put it, “You can see the impact you make directly in the services being delivered.” That stayed with me. I coach high school basketball for the same reason.I sat down with Peter and Hannes Scheidegger, Chief Global Services Officer at Info-Tech Research Group, on-site at the 36th floor of The Gas Company Tower in downtown Los Angeles.Peter and Hannes have been working together since around 2010 — across an EHR implementation at five hospitals, a data center consolidation from 42 facilities down to one T5, a countywide voting system, and more. This is one of the longest, most tested partnerships I've seen in public sector. And the lessons transfer far beyond LA.GuestsPeter Loo, Chief Information Officer, Los Angeles County, CAHannes Scheidegger, Chief Global Services Officer, Info-Tech Research GroupTimestamps(0:00) Peter Loo introduces LA County — 40 departments, 40 CIOs, and a $46 billion budget(2:00) The EHR origin story — five hospitals, one system, five different implementations(4:00) What made it succeed — executive commitment, empowered steering committees, and a “not if but how” mindset(8:00) AI governance lessons — why principles beat prescriptive guidelines, and how LA County worked with GovAI Coalition(12:00) How Info-Tech engages — blueprints, guided implementations, workshops, and full consulting(16:00) The data center consolidation — 42 data centers, some were closets, some next to refrigerators(18:00) How to communicate with executives — the language of value, risk, and constituent services(22:00) The most contentious meeting of Hannes' career — CIOs in one room who thought they'd agreed. They hadn't.(28:30) “We want you to do what you did for DHS” — the moment that defined the partnership(33:00) Closing advice — commit to the mission, be patient and persistent, always do it as a “we”

Send us Fan MailLev Gonick is the CIO at Arizona State University, one of the largest and fastest-growing universities in the United States, with over 200,000 students across campuses in Phoenix, Los Angeles, Washington, and 35 partner institutions around the world. He won an ORBIE Award in 2023 as a top large Enterprise CIO, was named a Top 50 Educational Technology Influencer by EdScoop in 2022, and holds a PhD in International Political Economy from York University.Before joining ASU, he was one of the rare CIOs who came from the classroom, having spent the first decade of his career as a teacher and researcher before pioneering online learning in the 1990s, long before it became an industry. In this episode, Lev draws on more than 40 years at the intersection of technology and education to make the case that AI is not the disruptor of higher education, it is the accelerant, and that the institutions treating it that way are already building what everyone else is still debating.In this conversation, we discuss:Why AI is not the disruptor of higher education, and what has actually been driving the disruption for decadesHow ASU went from survival mode during the 2009 financial crisis to building the largest online learning operation in the country, and why the same instinct is now driving its AI strategyWhat ASU's data from 200,000 students using AI daily actually reveals about which skills will endure and which ones will notHow the role of university faculty is fundamentally changing in the AI era, and why the hardest question has nothing to do with cheatingWhat the "Agentic self" means for creatives, and how a unique course taught by Will.i.am is helping students protect and amplify their creative futures.How the traditional responsibilities of the Chief Information Officer are expanding beyond basic operations to actively shaping institutional strategy and innovation. Explore this conversation:00:00 Intro and AI Fun Fact: Blue Books vs AI Rethinking Academic Integrity04:25 Introducing Lev Gonick, CIO at Arizona State University05:17 From Classroom Teacher to Academic Disruptor at ASU08:16 ASU Principled Innovation and the Design Build Approach to AI13:23 Co-Creating with Industry: AWS Zoom and the GSV Summit at ASU17:35 Soft Skills Are Smart Skills: Rethinking AI Literacy in Higher Ed23:25 Rethinking Assessment: What Faculty Must Adapt to in the AI Era27:01 Why a College Degree Still Matters in the Age of AI30:37 From YouTube to ASU: Meeting Learners Where They Are34:22 Disrupt or Be Disrupted: ASU Mission to Reach 300000 Students35:57 From Operator to Strategist: The New Playbook for the Modern CIO40:26 Connect with Lev Gonick and Arizona State University RESOURCESSubscribe to the AI & The Future of Work NewsletterConnect with Lev on LinkedInAI fun fact article: Blue Books Are Making a Campus Comeback via Axios, by Josephine WalkerOn what most entrepreneurs get wrong when pitching to VCs.

In this episode, Maria Sexton, MBA, CISSP, CRISC, CDPSE, Senior Vice President and Chief Information Officer at University Health System, joins the podcast to discuss the growing need to expand patient access and deliver more seamless healthcare experiences. She shares insights on emerging developments shaping the industry and explains how rapid experimentation and innovation are helping organizations adapt, improve operations, and better meet the needs of patients and care teams.

Critical Minerals, Energy and A.I. – Liv Carroll, Critical Minerals Expert, former Managing Director - EMEA Mining Lead and Global Natural Resources Lead for Data & A.I. at Accenture   "The energy transition is certainly where critical minerals started, but now we're obviously supporting all of the digital technology and the AI infrastructure such as data centers and others…now, there are conversations addressing the minerals required to feed this ginormous population of over 8 billion that we have because that is actually not possible without mining certain minerals that then go into the fertilizers to ensure that we have sufficient yields to feed the population of the planet…There's another factor as well as them being at risk of a supply shock." Liv Carroll on Electric Ladies Podcast   There are uses of critical minerals that we may not think about, such as how they are critical to our food supply. Now we have a huge need for them with the rapid expansion of data centers and A.I. as well as the rest of our electronics, appliances, computers, automobiles, weaponry and aircraft. But they are also at the mercy of geopolitical and economic forces, and the climate. What do we need to know? Listen to Liv Carroll, a top critical minerals expert for over 20 years who recently served as Managing Director - EMEA Mining Lead and Global Natural Resources Lead for Data & A.I. at Accenture in this illuminating conversation with Electric Ladies Podcast host Joan Michelson. Liv has also served on the board of Women in Mining and on the board of the Global Mining Guidelines group for many years. You'll hear about: ●        How critical minerals are vital to our food supply for this massive population. ●        Where and how critical mineral supplies are at the mercy of geopolitical and economic forces, as well as climate change. ●        The role of critical minerals in "responsible A.I."….and so much more. ●        Plus, career advice, such as:   "I think it's really important to gather along the way a number of people that you feel it's not just that they wave a flag for you and they're a cheerleader, but you feel that they seriously, they see you, you don't have to explain yourself for what you meant by something that you said to them…the people who really get you, you don't have to elaborate.… And they are often not in the company you are working in at the moment.  They could in fact be a boss from a previous company….The other piece of advice I would say is continue adding strings to your bow. And they might not be the strings that you think you would want or need, but as you get into later stages in your career, they're the strings that will stand you apart." Liv Carroll on Electric Ladies Podcast   Subscribe to our newsletter to receive our podcasts, blog, events and special coaching offers.   You'll also like: ·       Critical Minerals 101: Abby Wulf, Critical Minerals Expert, Former Head of Critical Minerals at the Dept. Of Energy, & Center for Critical Minerals Strategy ·       The State of Energy Today Might Surprise You - with Lisa Jacobson, President of the Business Council for Sustainable Energy on their 2026 Energy Factbook ·       Managing IT in the Midst of a Tech Revolution - with Elizabeth Hackenson, Chief Information Officer, Schneider Electric ·       What We Can Learn From Canada's Energy Policies – with Claire Seaborn, energy attorney and former Chief of Staff to the Canadian Minister of Energy and Natural Resources ·       Reducing The IT Sector's Carbon Footprint – with Monica Batchelder, Chief Sustainability Officer of HPE (Hewlett Packard Enterprises) ·       Making Computers Sustainably – with Page Motes, Chief Sustainability Officer at Dell Technologies Subscribe to our newsletter to receive our podcasts, blog, events and special coaching offers. Thanks for subscribing on Apple Podcasts or iHeartRadio and leaving us a review! Follow us on Twitter @joanmichelson

What if the biggest barrier to your company's transformation isn't your legacy technology, but your legacy thinking about it?Today, we are at PegaWorld 2026 at the MGM Grand in Las Vegas, and, we're going to talk about the immense challenge and opportunity of enterprise modernization. Specifically, we'll cover:- Translating a massive technology initiative into tangible improvements in the customer and partner experience.- The practical steps required to make an enterprise 'AI-ready' by bridging the gap between legacy systems and modern cloud platforms.- How transforming core operations can directly enable marketing and product teams to accelerate speed-to-market.To help me discuss this topic, I'd like to welcome Shelia Anderson, EVP Chief Information & Digital Officer at Unum.About Shelia AndersonShelia Anderson is Executive Vice President and Chief Information and Digital Officer at Unum, where she leads the company's technology and digital strategy. A four-time CIO with more than 25 years of technology leadership experience, Shelia has built a reputation for driving large-scale business transformation through cloud migration, AI adoption, digital modernization, and agile operating models. Prior to joining Unum in 2025, she served as Chief Information Officer at Aflac, where she led enterprise technology strategy, customer experience transformation, and AI-driven innovation initiatives. Throughout her career, Shelia has been recognized as one of the industry's leading technology executives, including recognition among the Top 100 Women in FinTech.Unum is a leading provider of workplace benefits and insurance products, serving millions of customers through disability, life, accident, critical illness, and supplemental health insurance offerings. The company works with employers across the United States and United Kingdom to provide financial protection and income replacement benefits that help individuals and families navigate life's unexpected challenges. In recent years, Unum has invested heavily in digital transformation, cloud modernization, automation, and AI initiatives designed to improve customer experiences, streamline operations, and accelerate innovation across the business.Shelia Anderson on LinkedIn: https://www.linkedin.com/in/sheliaanderson/---------- Resources ----------Unum: https://www.unum.com/Pega provides the leading AI-powered platform for enterprise transformation. The world's most influential organizations trust Pega's technology to reimagine how work gets done by automating workflows, personalizing customer experiences, and modernizing legacy systems. Since 1983, Pega's scalable, flexible architecture has fueled continuous innovation, helping clients accelerate their path to the autonomous enterprise. Learn more at Pega.comWe're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873fDon't miss We Make Future - the International Festival of Innovation in AI, Tech, and Digital Marketing, June 24-26 in Bologna. Learn more: https://aglbrnd.co/r/c80991afff416bb2The most influential minds in software, AI, and engineering leadership will be at WeAreDevelopers World Congress North America, September 23-25 in San Jose. Learn more: https://aglbrnd.co/r/60a7299222a7bcf1Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter: https://aglbrnd.co/r/35ded3ccfb6716baCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com Hosted on Acast. See acast.com/privacy for more information.

Protect your family with our 1-minute free parent quiz https://www.smartsocial.com/newsletter Join our next weekly live parent events:  https://smartsocial.com/events Episode Summary: Join host Josh Ochs on the SmartSocial.com Podcast as he talks with Dr. Brian Beckley, Chief Information Officer for Everett Public Schools (just north of Seattle, serving about 20,000 students across 28 schools), about the difference between being on a screen and actually learning. Dr. Beckley explains why “screen time does not equal learning time,” and how too much device time can weaken peer interaction, conflict-resolution skills, and student well-being, especially after the heavy screen years coming out of COVID. They also dig into AI and critical thinking, including why students need to learn the content first so they can verify accuracy, spot bias, and avoid letting AI replace their own work. The conversation closes with practical steps for families, from having regular check-ins about how kids are using AI to reinforcing privacy habits and healthier device routines at home.   Become a Smart Social VIP (Very Informed Parents) Member: https://SmartSocial.com/vip District Leaders: Schedule a free phone consultation to get ideas on how to protect your students in your community https://smartsocial.com/partner Download the free Smart Social app: https://www.smartsocial.com/appdownload Learn about the top 190+ popular teen apps: https://smartsocial.com/app-guide-parents-teachers/ View the top parental control software: https://smartsocial.com/parental-control-software/ The SmartSocial.com Podcast helps parents and educators to keep their kids safe on social media, so they can Shine Online™