Podcasts about chief information officers

In this episode, Luis Taveras, PhD, Senior Vice President and Chief Information Officer at Jefferson Health, shares how he is leading large scale integration, advancing AI with a human centered approach, and transforming IT into a value engine that supports clinical excellence and strategic growth.

On the 63rd episode of Enterprise AI Innovators, hosts Evan Reiser (co-founder and CEO, Abnormal AI) and Saam Motamedi (General Partner, Greylock Partners) talk with Lev Gonick, Chief Information Officer at Arizona State University (ASU). ASU treats AI like a product and a platform: build internal capacity, run structured grant cycles to surface real workflows, and ship a “builder” that can support tens of thousands of users. Gonick also lays out why student agency matters, and why universities that wait for vendors risk becoming “nothing but vendor management.”Quick hits from Lev:On building an internal AI acceleration team: “We literally took, initially 20 and now it's 40 people dedicated from morning till night working on platform technology, security, compliance, tooling, building tools to support what we knew that needed to grow up to be, again, a low code, no code kind of environment.”On scaling demand through structured internal grants: “We thought there be, you know, 40 or 50 great ideas, you know, as we speak today. Now we're through through four full rounds of engagements. We have over 600 projects in-flight, right now.”On fixing the friction-filled student journey with AI: “Focus in on transforming the ways in which students have to navigate incredibly, difficult, friction-filled, journey. Applying for, getting into, having to do financial aid, landing in a dorm room, [solving] some of the back office through again tools that they're using in their consumer life.”Recent Book Recommendation: Capitalism: A Global History by Sven Beckert--Like what you hear? Leave us a review and subscribe to the show on Apple, Spotify, or Youtube you listen to podcasts.Enterprise AI Innovators is a show where top technology executives share how AI is transforming the enterprise. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/. Enterprise AI Innovators is produced by Abnormal Studios.

In this episode, Luis Taveras, PhD, Senior Vice President and Chief Information Officer at Jefferson Health, shares how he is leading large scale integration, advancing AI with a human centered approach, and transforming IT into a value engine that supports clinical excellence and strategic growth.

Send a textScott Strickland is Chief Commercial Officer at Wyndham Hotels & Resorts and former Chief Information Officer of Wyndham Hotel Group, where he led technology and AI initiatives across one of the world's largest hospitality portfolios. With experience spanning global operations, enterprise data strategy, and board-level leadership, he has built a reputation for translating business priorities into scalable technology execution.Drawing on that experience, Scott brings a pragmatic lens to how organizations align AI with business strategy, prioritize initiatives by ROI and time to value, and scale responsibly while building trust across teams.In this conversation, we discuss:How Scott translates business needs into technical AI execution while keeping a sharp focus on measurable dollar impact.Why winning board support for AI requires the “4 E's” framework, and how making AI a recurring agenda item changes the trajectory of investment.How to scale from four initial AI use cases to more than 340 by prioritizing ROI, time to value, and data readiness.Why AI works best as a co-pilot that removes friction and drudgery, rather than as a replacement for frontline teams.What it takes to build trust with employees during AI transformation, including transparency, reskilling pathways, and new roles like AI coaches.Why security, privacy, and risk management must be built into AI initiatives from day one, and how servant leadership creates the cultural foundation for responsible adoption.Resources:Subscribe to the AI & The Future of Work NewsletterConnect with Scott on LinkedInAI fun fact articleOn how the journey from intern to a $5B unicorn happens

In this episode, Scott MacLean, Senior Vice President and Chief Information Officer at MedStar Health, discusses EHR modernization, application rationalization, and the role of AI and digital platforms in improving patient access, experience, and quality across the Baltimore and Washington, D.C. region.

In this episode, Scott MacLean, Senior Vice President and Chief Information Officer at MedStar Health, discusses EHR modernization, application rationalization, and the role of AI and digital platforms in improving patient access, experience, and quality across the Baltimore and Washington, D.C. region.

Customs and Border Protection has increased deployments of surveillance technology along the northern border over the past five years despite sluggish hiring levels of IT personnel needed to monitor the tech, according to a report by the Government Accountability Office published Thursday. The staffing rate for information systems specialists has remained below target levels for half a decade but the gap has widened since 2023. CBP officials pointed to low pay, a lengthy background investigation process, a limited local applicant pool, high cost of living and minimal career advancement opportunities as drivers of attrition and the inability to fill open positions. GAO conducted the audit over a nearly two-year period, starting in April 2024 and concluding this month. In examining CBP's northern border facilities, the watchdog found that CBP did not have a strategy to address the critical staffing gap. The Department of Health and Human Services made several changes to its IT leadership recently, including the addition of a new acting deputy chief information officer and acting deputy chief AI officer. A webpage listing leadership within the Office of the Chief Information Officer currently has David Hong as acting deputy CIO and Arman Sharma as acting deputy chief AI officer. Meanwhile, Kevin Duvall, who was previously deputy CIO and acting deputy CAIO, is no longer on the page. The apparent change-up comes amid reports of a personnel shake-up at the health agency. On Friday, CNN reported that two top aides to Secretary Robert F. Kennedy Jr. were departing and new senior counselors would be installed. Those changes were related to preparations for midterm elections, per CNN. It is not clear if the IT leadership changes were for similar reasons. While there is no public indication of when Hong and Sharma began serving as acting deputies, the changes appear to have been made recently. The Daily Scoop Podcast is available every Monday-Friday afternoon. If you want to hear more of the latest from Washington, subscribe to The Daily Scoop Podcast  on Apple Podcasts, Soundcloud, Spotify and YouTube.

Tim Crawford and Isaac Sacolick, both former Chief Information Officers and world-class CIO advisors, join Michael Krigsman on CXOTalk episode 909 to break down why enterprise AI strategies are failing, what separates transformational CIOs from those who are drowning, and why earning your seat at the table matters more than ever in 2026.You'll discover:✅ Why Tim says both AI strategy AND IT execution are failing, and what CIOs are focused on instead of outcomes✅ The "three-legged race" framework: how CIO behavior, IT culture, and external perception must align for strategic credibility✅ Why most CIOs have only a "layperson's understanding" of their own business, and how that kills AI value✅ Tim's two swim lanes of AI success: invisible integration or robust training (there is no middle ground)✅ Why Isaac says AI is "reshaping" business but not yet "transforming" it, and the product management shift that changes everything✅ How to evaluate agentic AI: the human-in-the-loop vs. human-out-of-the-loop decision framework and why cybersecurity proves you can't wait✅ The shadow AI paradox: why the best CIOs encourage it (with guardrails) instead of shutting it down✅ The three skills every IT professional needs now: business acumen, critical thinking, and data literacy⏱️ TIMESTAMPS0:00 Cold open: "If you think you should have a seat at the table, you've failed"0:35 Why both AI strategy and IT execution are failing2:08 The productivity measurement problem with AI2:45 What CEOs and boards want from CIOs in 20264:28 Why CIOs don't truly understand their business6:54 Why organizations are stuck in AI pilot mode9:04 Tim's 2 swim lanes: invisible AI vs. training-wrapped AI11:23 Audience Q&A: Inside-out thinking vs. outside-in thinking14:34 The 3-legged race: earning your seat at the table17:09 Moving from AI efficiency to true business transformation20:03 The shift from project-oriented to product-oriented IT20:31 AI governance, CISO alignment, and data sensitivity27:15 Agentic AI: fully autonomous vs. human-in-the-loop34:46 Agentic AI strategy and the value equation (opportunity minus cost)38:46 Shadow AI: innovation source or security threat?43:00 Governance as culture, not a bolt-on46:00 The AI skills gap: business acumen, critical thinking, data skills, and curiosity49:46 Are survival-mode CIOs sabotaging their careers?52:15 What CIO greatness looks like in 2026

In this episode, James Wellman, Vice President and Chief Information Officer at Nathan Littauer Hospital & Nursing Home, discusses using AI and data analytics to optimize revenue cycle management, improve patient care, and address the unique challenges facing rural health organizations.

What if America's political "dysfunction" isn't a democracy problem—but an organizational design problem? That's the question driving Paul Chapman, a former Fortune 500 CIO and founder of the Centercratic Party. His thesis: the two-party system is a 170-year-old monopoly that has, in his view, structurally abandoned 43% of its market. His solution? Apply the discipline of high-performing organizations—clear strategy, member governance, measurable outcomes—to build a fully operational political party from scratch. This conversation is a masterclass in systems thinking, political entrepreneurship, and what it really takes to disrupt a duopoly. Explore the future of governance at https://kajmasterclass.com.=========================================*Guest*Paul Chapman is a political scientist, technology strategist, and founder of the Centercratic Party. He holds an MA in Political Science and spent over 25 years as a Fortune 500 executive, including serving as Executive Vice President and Chief Information Officer at Gap Inc., where he oversaw a global technology organization of more than 3,000 employees and contractors. He has built and led organizations ranging from 50 to over 1,000 people across technology, consulting, and professional services. In 2024, he founded the Centercratic Party to address the structural dysfunction of America's two-party system.Connect: https://centercratic.party/=========================================*Host: Khudania Ajay (KAJ)*Founder & Host, KAJ Masterclass | 2,500+ live conversations | 20+ years in journalism, media & storytellingConnect:Website → https://www.khudaniaajay.comLinkedIn → https://www.linkedin.com/in/ajaykhudania/

Send a textMelissa Scott, the Chief Information Officer for the City of Philadelphia, joins CitiesSpeak to discuss implementation in local government. As the CIO for Philadelphia, she plays a critical role in the city's information technology strategy, infrastructure and operations. She is also responsible for ensuring that all technology initiatives align with Mayor Cherelle Parker's goals.For more information, visit us at nlc.org.

The National Guard can be found in every state. They play a unique role in being both a federal and state government asset. In this podcast you will learn about the role of the National Guard in our national defense and also when disasters strike. Our guest represents not only the Washington National Guard, but also emergency management for the State of Washington. Therefore, we'll also examine the anticipated challenges moving forward as FEMA reduces their support of states and local governments before, during and after disasters.  Maj. Gen. Gent Welsh is The Adjutant General, Washington National Guard, at Camp Murray, Wash. Maj. Gen. Welsh was appointed as The Adjutant General of Washington on 29 June 2024. General Welsh is the commanding general of all Washington Army and Air National Guard forces and oversees the State's Emergency Management and Enhanced 911 programs. He also serves as Homeland Security Advisor to the Governor of Washington and as State Administrative Agent for all United States Department of Homeland Security grants awarded to Washington's state, local, tribal and non-profit agencies and organizations.  General Welsh enlisted in the United States Air Force in 1988. He transferred to the Air National Guard in 1992 and was commissioned as a 2d Lieutenant in 1994. He has held a variety of positions in air support operations and combat communications units, including command positions at the squadron, group, and wing levels. He is a resident graduate of the Air War College at Maxwell AFB, commanded the 242d Combat Communications Squadron and the 252d Combat Communications Group, served as the Chief Information Officer, J6, and Chief of Staff for the Washington National Guard, and commanded the 194th Wing and the Washington Air National Guard.Please visit our sponsors!L3Harris Technologies' BeOn PPT App. Learn more about this amazing product here: www.l3harris.com Visit The Readiness Lab and learn about our Next Level Emergency Management training! https://www.thereadinesslab.com/Impulse: Bleeding Control Kits by professionals for professionals: www.dobermanemg.com/impulseDoberman Emergency Management Group provides subject matter experts in planning and training: www.dobermanemg.comCheck out how you can use digital twins in your training, exercising, and planning using RSET https://rset.com/ For sponsorship requests, check out our Sponsorship Portfolio here or email us at contact@thereadinesslab.com

In this episode, James Wellman, Vice President and Chief Information Officer at Nathan Littauer Hospital & Nursing Home, discusses using AI and data analytics to optimize revenue cycle management, improve patient care, and address the unique challenges facing rural health organizations.

Communication is the backbone of every military operation. How well our forces talk to each other across air, land, sea and space is what sets the American military apart from everyone else. Without communication leaders can't lead, and militaries can't win. From the Global Special Operations Symposium in Athens, Greece, Fran Racioppi sat down with Dr. Lisa Costa, a leading technologist, former Chief Information Officer for U.S. Special Operations Command, and the first Chief Technology and Innovation Officer for the U.S. Space Force, to discuss how innovation, cyber, and modernization are reshaping Special Operations across all domains.Dr. Costa brings decades of experience at the crossroads of defense, technology, and strategic innovation. From running one of the Department of Defense's largest IT enterprises supporting elite global SOF operations to spearheading digital transformation efforts in the Space Force, she has helped architect the future of how our forces fight, communicate, and adapt.She addressed the evolving threat landscape, including cyber attacks, space domain challenges and why staying ahead through technology, data, and innovation is no longer optional. She emphasized the importance of agility, integration, and forward-thinking capability as the bedrock of a modern force ready for tomorrow's missions.This discussion is about building advantage through technology, strengthening alliances across domains, and protecting America by ensuring the force evolves with the threat.Highlights0:00 Introduction1:36 Welcome to GSOF Europe3:15 USSOCOM CIO & Space Force's CTIO6:02 Communications Evolution8:51 DoD Civilian Workforce13:43 Special Operations LSCO16:41 SOF Space Cyber Triad19:24 The Space Battlefield22:17 Lunar South Pole24:35 War Today26:18 Combatting misinformation28:38 Defining AI30:22 Human in the loop31:33 Guardrailing AI Weaponization34:06 Advancing Time to Technology35:48 Citizen Based37:06 Ground Level Innovation40:46 Buying Commercial Resources45:10 The Next BattlefieldQuotes“I might be the only person wearing both a SOCOM and Space Force pin.” “Communications is absolutely critical.” “It has gone from big bulky equipment to a binary signal.” “Civilians are part of the force.” “I look at SOF as the tool and capability to prevent us going to war.”“The best battle space is the one we never have to put a boot into.” “There is not even a position, navigation, and timing capability on the lunar surface.” “Is it the person who discovered it or the person who gets there first?”“We're fighting for data.”“It's not there because we're using AI.”“I do not define AI as just Large Language Models.”“There are going to be mission specific incidents where AI is going to have to be trusted to make that decision.”“Don't sign up for Chinese AI.”“Operation Spiderweb was one pilot to every drone. That is not scalable.”“It's going to have to take everyone.”“It comes down to the operational planners that are doing that risk assessment.”“I believe that we will rely greatly on commercial assets.”“There are areas of space that we have not taken advantage of.”“I hope that the future of the battle space is much more cognitive.”“I always put the operator in charge of a project, not a PhD.”“Always prepare for the next unknown mission.”Follow the Jedburgh Podcast and the Green Beret Foundation on social media. Listen on your favorite podcast platform, read on our website, and watch the full video version on YouTube as we show why America must continue to lead from the front, no matter the challenge.

How are hospitals using AI and HPC to assist them in helping save lives? This week, Technology Now is joined by Keith Perry, Senior Vice President and Chief Information Officer at St. Jude Children's Research Hospital to explore how St Jude uses the latest technologies to help treat and prevent illness and catastrophic disease, giving patients and families more time, and more hope, when it comes to diagnosis.This is Technology Now, a weekly show from Hewlett Packard Enterprise. Every week, hosts Michael Bird and Sam Jarrell look at a story that's been making headlines, take a look at the technology behind it, and explain why it matters to organizations.About Keith:https://www.linkedin.com/in/keith-perry-8562347/Sources:Hernigou P. Ambroise Paré III: Paré's contributions to surgical instruments and surgical instruments at the time of Ambroise Paré. Int Orthop. 2013 May;37(5):975-80. doi: 10.1007/s00264-013-1872-y. Epub 2013 Apr 12. PMID: 23580029; PMCID: PMC3631503.https://www.surgicalholdings.co.uk/history-of-surgical-instruments.htmlSmith-Bindman R, Kwan ML, Marlow EC, et al. Trends in Use of Medical Imaging in US Health Care Systems and in Ontario, Canada, 2000-2016. JAMA. 2019;322(9):843–856. doi:10.1001/jama.2019.11456https://caferoentgen.com/2023/10/07/a-tale-of-two-hands-the-story-behind-the-two-famous-radiographs-captured-by-wilhelm-roentgen/https://www.orau.org/health-physics-museum/collection/shoe-fitting-fluoroscope/index.html

In this episode, Darrell Bodnar, Chief Information Officer of North Country Healthcare, discusses leading technology strategy across three independent critical access hospitals amid regulatory uncertainty and payer shifts. He shares how responsible AI adoption, from ambient documentation to workflow automation, is improving provider satisfaction while helping rural systems plan for an unpredictable future.

A CEO doesn't do middle management... yet most moms are currently drowning in the role of Chief Information Officer for their own households. If you feel like your identity has shifted from a woman with dreams to a walking calendar for everyone else's life, let this episode be your catalyst to fire yourself as the family's "middle manager."  You'll get to reclaim the 90% of your brain's processing power currently held hostage by the memory tax. Press play to see how you can transition from the household storage bank into a strategic leader who delegates with ease and executes with clarity.  PS. Want to reclaim your time... and your sanity? Take the TIME TURNER QUIZ

The Education Department's workers union is pushing back after more than 100 technology-related employees lost their collective bargaining protections last month under an executive order citing national security and cybersecurity risks tied to their roles. About 120 employees in the agency's Office of the Chief Information Officer and Federal Student Aid's Office of the Chief Technology Officer were told late last month they no longer had union protections due to the nature of their positions, according to AFGE Local 252, which represents Education Department employees. The notification came nearly nine months after President Donald Trump signed an executive order ending collective bargaining rights for labor unions at various federal agencies. The order included some agencies in their entirety, along with some positions across the government that have a determined “primary function” involving intelligence, counterintelligence, investigative, or national security work. While the CTO and OCIO employees work with technology that could have cybersecurity ties, AFGE Local 252 argues this does not involve intelligence work that would warrant such a ban. “The Department of Education does not engage in any intelligence, counter-intelligence, investigative, or national security work,” AFGE 252 President Rachel Gittleman told FedScoop in an interview, suggesting the move is “just a way to strip labor rights of our federal workforce.” The FSA CTO office specifically does “work on technology” and products, but not information resources management, as the order states, Gittleman explained. FSA employees primarily focus on the office's website, income-driven repayment applications, FAFSA, and public service loan forgiveness applications. An American stealth fighter jet shot down an Iranian one-way attack drone in the Arabian Sea Tuesday after it “aggressively approached” a U.S. aircraft carrier “with unclear intent,” according to a statement from U.S. Central Command. Just hours after the shootdown, two Iranian Islamic Revolutionary Guard Corps ships accompanied by another unmanned aerial system — this one an Iranian Mohajer drone — approached a U.S.-flagged tanker in the Strait of Hormuz, threatening to board and seize the vessel, the statement from Centcom spokesperson Capt. Tim Hawkins said. The dual incidents could spell increased tensions between Washington and Tehran after President Donald Trump threatened military action against Iran over its deadly suppression of protests last month and amid broader nuclear negotiations that could begin this week. The jet, an F-35C Lightning II, launched from the USS Abraham Lincoln, which was transiting the Arabian Sea roughly 500 miles from Iran's southern coast, Centcom said. The Centcom statement did not identify the unit the jet belongs to, but Marine Fighter Attack Squadron-314, the Black Knights, were photographed by the military operating off the Lincoln several days ago. The long-range Iranian drone — a Shahed-139 UAS known for its use in the Russia-Ukraine war and being reverse-engineered into a U.S. military one-way attack drone — “continued to fly toward the ship despite de-escalatory measures taken by U.S. forces operating in international waters,” the command said. The F-35C shot it down “in self-defense” and to protect the Lincoln and her crew, according to the statement, which said that no service members were harmed and no American equipment was damaged. The Daily Scoop Podcast is available every Monday-Friday afternoon. If you want to hear more of the latest from Washington, subscribe to The Daily Scoop Podcast  on Apple Podcasts, Soundcloud, Spotify and YouTube.

In this episode, Darrell Bodnar, Chief Information Officer of North Country Healthcare, discusses leading technology strategy across three independent critical access hospitals amid regulatory uncertainty and payer shifts. He shares how responsible AI adoption, from ambient documentation to workflow automation, is improving provider satisfaction while helping rural systems plan for an unpredictable future.

Watch this episode on YouTube: https://youtu.be/U6qbdhxf1Fc   In this episode recorded live in New York City, we are joined by Julie Averill, former Chief Information Officer at lululemon and Uri Knorovich, co-Founder and CEO at Nimble. Together, we explore the impact that AI Agents are having beyond the buzz and the front-end shopping, like enabling real-time data collection. During the conversation, you'll hear more about the possibilities that this opens, but as well how senior executives are facing this novelty and how it's impacting organisations. Tune in to hear about: - Real-time Data scraping and its possibilities and treating it as something dynamic and not a fixed picture  - How innovation actually works in billion dollar compnaies  - Setting guardrails and governance when applying AI  - Reality check of Agentic shopping: what are companies lacking?

In this episode of the Shift AI Podcast, Alex Waddell, Chief Information Officer at Adobe Population Health, joins host Boaz Ashkenazy live from Dreamforce in San Francisco for a deep dive into AI adoption in one of the most highly regulated—and most impactful—industries: healthcare.Alex shares his unconventional journey from Salesforce administrator to CIO, and how Adobe Population Health built a custom electronic medical record (EMR) on the Salesforce platform to support population health case management long before it became an industry buzzword. The conversation explores why traditional EMRs often get in the way of care—and how AI can help remove friction so clinicians can focus on patients, not paperwork.Together, Boaz and Alex unpack how AI is being applied today to reduce clinician burnout, automate documentation, improve quality assurance, and deliver the right data at the right time. Alex also explains why “augmented intelligence,” not full automation, is the future of healthcare—and why humans will always remain at the center of care delivery.The episode closes with a thoughtful discussion on AI adoption, clinician trust, and why involving end users directly in building AI workflows is essential for success.This episode is a must-listen for healthcare leaders, technologists, and operators who want to understand how AI can drive real-world outcomes—not just efficiency metrics.Key Themes & TakeawaysWhy population health required building a custom EMR from scratchThe hidden cost of documentation and clinician burnoutHow AI can get “the system out of the way” of patient careUsing AI for chart summarization, note generation, and QA auditsOvercoming fear and resistance to AI in regulated environmentsWhy adoption—not technology—is the real challengeThe future of healthcare as augmented intelligenceChapters[00:00] Welcome & Live from Dreamforce[01:30] Alex Waddell's Journey: From Admin to CIO[03:39] Building a Custom EMR for Population Health[05:45] Data, Interoperability, and MuleSoft[06:45] Reducing Clinician Burnout with AI[08:24] Voice, Automation, and the Future of Admin Work[09:30] Using AI for Quality Assurance at Scale[10:49] AI's Real Impact on Patient Outcomes[12:20] “Augmented Intelligence” and the Future of Work[14:00] Adoption, Trust, and Bringing Clinicians Along[16:00] Learning More & Closing ThoughtsEpisode Quote“An EMR doesn't change lives. The human interaction does. AI's job is to get out of the way so clinicians can actually care.”Connect with the GuestsAlex WaddellChief Information Officer, Adobe Population HealthWebsite: https://www.adobepophealth.comLinkedIn: https://www.linkedin.com/in/alexander-waddell-066bb914a/Boaz AshkenazyHost, Shift AI PodcastLinkedIn: https://www.linkedin.com/in/boazashkenazy/Email: info@shiftai.fm

You’ve already received your ballot, so this week Erika sat down with Superintendent Mr. Dr. Patrick Murphy and Marc Elliot, Chief Information Officer, to talk about the replacement levy. Don’t forget to vote by February 10!

1048: What if the hiring process wasn't broken—but reimagined? Anthony Moisant, Chief Information Officer and Chief Security Officer at Indeed, details how his teams are building trusted systems, tackling AI bias, and leveraging background agents and AI sourcing to solve the “black hole” of hiring. He also reflects on the importance of early-career talent, skill-based hiring, and the balance of self-learning and leadership-led growth. The conversation covers: Why trust is foundational to AI innovation at Indeed How “invite to apply” transforms the candidate experience The future of work through agentic systems and AI sourcing Balancing self-driven learning with leadership-created space

Recorded live from NRF Retail's Big Show in New York and produced in partnership with Kyndryl, we bring together senior retail and technology leaders to explore what it really takes to operationalise AI in retail. Featuring insights from: 1/ Rachel Calhoun, Global VP - Retail, Consumer & Airlines, Kyndryl 2/ Glenn Allison, VP, Enterprise AI Platforms and AI Solution Engineering, Tractor Supply Company 3/ Rachel Dalton, Head of Retailer Insights, Americas, Kantar 4/ Matthew Jacoby, Executive Director, Enterprise Strategic Analytics and Data Science, RaceTrac 5/ Amy Carr, CMO, Thirdlove 6/ Jason Johnson, Chief Information Officer, Sweetwater Sound The discussion covers scaling AI across operations, empowering frontline teams, redefining loyalty, and preparing for agentic commerce. This episode provides a practical look at how retail leaders are turning AI hype into measurable business value — today and into 2026.

The Department of Homeland Security would need to follow stricter guidelines when using mobile biometric applications under legislation introduced Thursday by the ranking member of the House Homeland Security Committee and other Democrats. The Realigning Mobile Phone Biometrics for American Privacy Protection Act seeks to prohibit the use of such technology except for identification at ports of entry, bars DHS from sharing the apps with non-law enforcement agencies, and implements a 12-hour storage limit on data in the apps. The legislation points to the DHS app Mobile Fortify, other mobile identification apps and potential successor apps as the prime targets. If the bill gains ground, DHS would need to remove the technology from any non-DHS IT systems and workflows outside the ports of entry. Mississippi's Bennie Thompson, the top Democrat on the Homeland Security Committee, said in a press release accompanying the bill's introduction: “DHS should not be conducting surveillance by experimenting with Americans' faces and fingerprints in the field — especially with unproven and biased technology. We can secure the Homeland and respect the rights and privacy of Americans at the same time.” The bill's other co-sponsors are Democratic Reps. Lou Correa of California, Shri Thanedar of Michigan, Yvette Clarke of New York, Grace Meng of New York, and Adriano Espaillat of New York. In written statements, members pointed to concerns around privacy, constitutional violations, civil liberties and the technology's potential deficiencies. The Army's top civilian leader said that the service will “kill NIPR” at multiple locations — likely starting next month — in an experiment to see if commercial internet solutions would be more effective. Speaking to soldiers at a town hall at Fort Drum, New York, on Monday, Army Secretary Dan Driscoll said “we're going to bring you down to the commercial internet and we think it will solve all sorts of problems.” If the evaluation is successful, the Army will scale it across the service, he added. NIPR, which stands for Non-classified Internet Protocol Router, is the military's communication network for unclassified information. Defense Department personnel can access commercial browsers or email through NIPR, for example, but the network is owned and secured by the military. An Army spokesperson told DefenseScoop that the service is evaluating “a shift” from NIPR to a commercial solution that can handle data at Impact Level 5. IL5 includes Controlled Unclassified Information, according to the Defense Information Systems Agency, which is considered sensitive and necessary to protect, but does not meet criteria for classification. The spokesperson said that the evaluation is intended to “cut costs, boost performance and enhance cybersecurity.” They added that the effort was in coordination with the Pentagon's Office of the Chief Information Officer, DISA and other military services. The Daily Scoop Podcast is available every Monday-Friday afternoon. If you want to hear more of the latest from Washington, subscribe to The Daily Scoop Podcast  on Apple Podcasts, Soundcloud, Spotify and YouTube.

In the automotive industry, trust and transparency are no longer optional; they have become key components. Dealerships that communicate clearly and responsibly with their customers strengthen relationships and improve overall experiences. In this episode of Tech Transformed, host Trisha Pillay speaks with Sean Barrett, Chief Information Officer at CallRevu, about how dealerships can navigate the changing landscape of communication while maintaining accountability, compliance and operational resilience.The Evolution of Dealership CommunicationCommunication has always been at the heart of dealership operations. The phone system was once the primary lifeline between customers and dealerships, giving managers the visibility needed to ensure interactions were handled correctly. Today, communication extends far beyond the phone. SMS, MMS, instant messaging, and other channels allow customers to engage in multiple ways.Sean explains how integrating these channels into a single technology platform provides managers with a clear view of all interactions, ensuring employees follow policies and customers receive the attention they deserve. This approach strengthens trust and improves the overall customer experience.Compliance and Data Privacy in Automotive CommunicationAlongside multi-channel communication, compliance and data privacy are critical. Regulations like GDPR and UN R155 require dealerships to protect customer data while maintaining seamless communication. Transparent practices, combined with adherence to regional rules, help build trust and protect both customers and the dealership's reputation. Observing patterns in customer interactions also allows dealerships to make informed decisions, improve processes, and enhance service quality. Using these data insights, dealerships can make communication more effective and meaningful for every customer.Infrastructure That Keeps Dealerships OperationalReliable infrastructure underpins all communication efforts. Sean shares how dealerships can prepare for unexpected disruptions with geo-redundant systems, cloud-based platforms, and layered internet backups, including options like Starlink or fibre connections. These measures ensure dealerships stay operational, customers can reach them without interruption, and business continuity is maintained.Preparing for Emerging Communication ChannelsAs new channels emerge, proactive preparation is key. Dealerships that view communication as an investment, rather than a cost, position themselves for long-term success. Monitoring trends, adapting quickly, and fostering transparency help maintain strong customer relationships even as expectations evolve.Training and Staff DevelopmentStaff development is a critical component of a communication strategy. By using insights from technology platforms, dealerships can guide employee training, build accountability, and create a culture of learning. Confident, well-trained teams contribute to consistent, high-quality interactions that enhance customer trust.Success in automotive communication isn't just about adopting the latest tools—it's about building systems and practices that protect customers, support employees, and foster trust at every touchpoint. Sean Barrett's insights provide a roadmap for dealerships aiming to elevate communication strategies, improve customer satisfaction, and

In this Omni Talk Retail episode, recorded live from NRF 2026 in the Vusion Podcast studio, Angie Brown, Chief Information Officer at Home Depot, reveals how 27 years with one company positions her to witness retail's transformation from mobile to e-commerce to AI and why waiting on agentic commerce is not an option. From announcing an expanded Google partnership with Gemini rollout to piloting Magic Apron agents in physical stores, Angie breaks down how AI is solving problems Home Depot couldn't tackle before. She shares insights on accelerating software development cycles, why five-year plans no longer work, delivery routing intelligence that accounts for gates and narrow roads, and the strategic bet on learning agentic commerce across multiple partner platforms simultaneously. If you've wondered what purposeful AI deployment looks like at retail scale, this is your roadmap from one of home improvement's top technology leaders.

In this episode, Ursula Conway, President Emeritus of the Arizona chapter of Children's Health Defense, joins us to discuss vaccine safety, health freedom, and protecting children's health… Ursula grew up in Michigan and earned her business degree at the University of Arizona. She spent her career in Information Technology within the gaming and hospitality industries, retiring as Chief Information Officer of a major gaming company. Today, she consults on a limited basis while dedicating her time to medical freedom advocacy. Her commitment stems from personal experiences with medical treatments and the tragic case of a colleague's severely vaccine-damaged nephew, which sparked her lifelong dedication to vaccine safety, informed consent, and health freedom. Ursula has been actively involved in monitoring vaccine policies, addressing censorship in healthcare, and defending the rights of medical professionals who challenge official narratives. Click play to find out: Reasons why the health statistics in the U.S. are so low.  Why vaccine safety and medical freedom remain critical issues. The risks of vaccine mandates and the importance of informed consent. Insights from Ursula's ongoing advocacy for children's health. Follow her work and advocacy to learn more about vaccine safety, medical freedom, and protecting children's health! you can also mail her at: az.ursula.conway@childrenshealthdefense.org 'Shareable' Covid Index videos for social mediahttps://www.covidindex.science/more/publicity  Book a Covid Index spokesperson for your podcast https://www.covidindex.science/more/book-a-speaker  Want to Help? Become a Research Associate.  https://www.covidindex.science/want-to-help 

In this episode, Muhammad Siddiqui, Chief Information Officer at Reid Health, discusses how ambient AI is giving clinicians hours back each day, improving patient experience, and shaping the health system's priorities around interoperability, virtual care, and responsible AI adoption heading into 2026.

What does it actually take to move AI from experimentation to enterprise-wide impact? In this episode of Technovation, Peter High speaks with Leigh-Ann Russell, Chief Information Officer and Global Head of Engineering at Bank of New York (BNY), about how one of the world's most systemically important financial institutions is operationalizing AI at scale. Leigh-Ann shares how BNY trained 99% of its 50,000-person workforce on AI, moved beyond pilots into deep enablement, and empowered employees across technical and non-technical roles to build AI agents that drive real productivity gains. Key topics discussed include: Training nearly the entire workforce to become AI-literate Moving from AI pilots to enterprise-wide enablement Empowering employees to build and deploy AI agents Reducing cognitive load while improving speed and resilience Leading AI adoption through hands-on executive behavior

In this episode of The Good Life EDU Podcast, Andrew Easton is joined by Kris Hagel, Chief Information Officer of Peninsula School District. Peninsula has been thoughtfully implementing artificial intelligence in K–12 education since early 2023. Now in their fourth year of AI work, Peninsula offers an honest look at what it takes to move beyond one-off trainings and instead build a sustainable, values-driven approach to AI adoption. Chris shares how early collaboration between instructional leaders and technology teams shaped the district's direction, why universal design for learning (UDL) remained non-negotiable, and how teachers—especially in English and social studies—have reimagined assessment by focusing on student process rather than just final products. The conversation also explores practical system-level considerations, including data privacy, vetted tools, local AI models, and the realities districts face when balancing innovation with responsibility. As the episode closes, Andrew and Chris wrestle with one of the most pressing and unresolved questions in education today: students' growing use of AI for companionship, mental health support, and social connection. Whether your district is just beginning its AI journey or refining systems already in place, this episode offers grounded insight, cautionary wisdom, and a reminder that meaningful change takes time, trust, and intentional leadership. To learn more about the tremendous work being done with AI in Peninsula Schools, visit https://psd401.ai/ to access all the resources discussed in this episode.

In this episode, Mike Harris, Chief Information Officer, and Erik Lyon, CEO of Feather River Tribal Health Center, discuss how their organization leverages AI and automation to streamline workflows, reduce provider burnout, and improve patient outcomes. They share lessons learned, early challenges, and the critical role of provider buy-in as they adopt tools that enhance […]

In this episode, Mike Harris, Chief Information Officer, and Erik Lyon, CEO of Feather River Tribal Health Center, discuss how their organization leverages AI and automation to streamline workflows, reduce provider burnout, and improve patient outcomes. They share lessons learned, early challenges, and the critical role of provider buy-in as they adopt tools that enhance […]

1036: What does it mean to manage a digital workforce? In this episode of Technovation, we feature a panel from our most recent Metis Strategy Summit where three top executives explore how AI is reshaping work, both automating tasks, and changing the nature of management itself. Peter High speaks with: Jennifer Charters, Chief Information Officer at Lincoln Financial Prasanna Gopalakrishnan, Chief Product & AI Officer at ADP Daniel Marcu, Global Head of AI Engineering at Goldman Sachs Together, they discuss: Why AI agents require new thinking about team structure and oversight How CIOs and CHROs must partner to build enterprise AI fluency The risks of shadow AI and the need for secure platforms How habit loops and performance incentives impact AI adoption What it takes to balance innovation speed with organizational readiness

Rob Israel, a versatile leader whose journey spans from the Navy to healthcare leadership, joins us for a compelling discussion on Sales Lead Dog. Rob opens up about the essential principles that have bolstered his career, emphasizing the strength in empowering and supporting team members, surrounding oneself with intelligent peers, and championing employee growth. One notable story features a leader who successfully took a year off from her business, demonstrating the transformative power of trust and autonomy in leadership. Rob shares how these experiences have influenced his current path, transitioning from a Chief Information Officer to embracing the challenges of a sales role, inspired by his father's legacy and his own pursuit of new challenges. Trust and transparency form the bedrock of Rob's approach to sales leadership. Highlighting the importance of honesty, he advises against bluffing when faced with tough questions, advocating instead for a candid approach that builds lasting client relationships. Rob underscores the significance of nurturing these connections even after the sale is complete, ensuring client satisfaction and opening doors for future opportunities. For those stepping into leadership roles, Rob shares insights on leveraging networks for guidance, fostering a culture of learning, and the nuances of understanding team motivators. As we navigate through the evolving landscape of sales, Rob discusses the critical role of AI and CRM systems. While AI holds the promise of revolutionizing efficiency and decision-making, Rob stresses the importance of maintaining the human element and critical thinking in processes. He brings a balanced perspective on CRM systems, acknowledging their potential benefits when used correctly, but also pointing out common pitfalls such as inefficiencies and depersonalization. Rob concludes with optimism about integrating AI to streamline CRM tasks, ultimately enhancing communication and driving sales success. Don't miss the chance to connect with Rob Israel on LinkedIn and explore additional resources shared on our website. Rob Israel is an accomplished sales and cybersecurity leader with a unique blend of executive technology, healthcare, and strategic account expertise. With a career that includes serving as both CIO and CISO in the healthcare sector, Rob brings a deep understanding of clinical, operational, and regulatory realities that few sales leaders possess. This firsthand experience enables him to connect more meaningfully with executive stakeholders and translate complex security challenges into practical, outcome-driven strategies. As a Regional Sales Manager at DeepSeas, Rob partners with enterprise leaders to strengthen their security posture, drive measurable business outcomes, and align world-class threat intelligence and MDR capabilities with each organization's mission. He is known for his customer-first philosophy, trusted-advisor approach, and ability to guide clients through high-stakes decisions with clarity and confidence. Prior to joining DeepSeas, Rob held senior sales leadership roles at industry-leading technology organizations, consistently ranking among top performers and elevating client engagement across complex environments. His earlier tenure as a healthcare CIO and CISO continues to shape his perspective, allowing him to bridge the gap between technology, cybersecurity, and business operations. Outside of work, Rob is an avid hiker, scuba diver, and skier who enjoys exploring the outdoors with his family. He brings the same curiosity, discipline, and sense of adventure to his work helping clients anticipate risk, embrace innovation, and advance their strategic objectives. Rob is an experienced international speaker on both CyberSecurity and Information Technology, and has routinely helped organizations both streamline processes and save money on critical infrastructure programs.     Quotes:  "Empowering your team means developing them to the point where you can step away, and the business not only survives but thrives."   "In sales, honesty and transparency aren't just virtues; they're necessities for building lasting client relationships."   "AI has the potential to revolutionize sales efficiency, but we mustn't lose sight of the human element and critical thinking it cannot replace."   "To lead effectively, surround yourself with people smarter than you, and always champion their growth and success."  "Don't be afraid to admit when you don't know something. It's a sign of strength, not weakness, and it builds trust with your clients."     Links:  Rob's LinkedIn - https://www.linkedin.com/in/rob-israel-a410831/ Find this episode and all other Sales Lead Dog episodes at https://empellorcrm.com/salesleaddog/ 

This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features Luis Taveras, SVP and Chief Information Officer at Jefferson Health. He discusses the rapid impact of ambient AI, how to scale digital tools without overwhelming operations, and why leaders should focus on value as technology and care demands continue to accelerate.

Karly is the Chief Information Officer at Zinkerz an academic tutoring, test prep and admissions counseling company. Karly is a leader who has consistently pushed boundaries in education and technology to create meaningful change.   Her journey began after earning her degrees, working in public relations for a major company. She quickly recognized that the industry often prioritized competition over collaboration, which led her to pivot. She applied last-minute to Boston College's Graduate School of Education, earned her master's, and then returned to the classroom at Newton North High School.  During her time home with her daughter and then her son, she continued to support students by writing content for test prep companies. It was during this period that she discovered Zinkerz, a startup focusing on online education.  On this episode Karly shares more on her journey, how she continues to help her company grow and fosters a culture of "leading with yes" always encouraging her team to try to think of ways we can make things happen, instead of reasons why we cannot.  Welcome to Zinkerz

In this special episode, we examine what happens when a country with decades of digital-state experience meets a nation only beginning to debate digital identity. Estonia's Chief Information Officer, Lauri Luht, and long-time e-Residency advocate Adam Rang, unpack the UK's sudden pivot toward eID, the misconceptions shaping public fears, and the practical realities behind privacy, data protection and cyber resilience. They explain why digital identity is not a threat to civil liberties but a prerequisite for transparency, how trust is built through consent and accountability, and why culturally aligned design, not “one-size-fits-all” solutions, determines success. The conversation also explores the soft-power impact of Estonia's digital reputation and the opportunities that a well-implemented eID unlocks for both citizens and the private sector. 

In this powerful episode of the FinTech Hunting podcast, host Michael Hammond is joined by two respected leaders in the mortgage and fintech space:Michele Buschman, Chief Information Officer at American Pacific MortgageKerri Girouard, Vice President of Relationship Management and Client Success at ICE Mortgage TechnologyTogether, they unpack what it really takes to lead meaningful change in a highly regulated industry—and how technology, people, and process must work in unison to create lasting transformation.What You'll Learn in This Episode:Why fear, not regulation, is the biggest barrier to innovationHow successful AI adoption starts with transparency and trustWhat "slow discovery = fast delivery" means for digital transformationHow to align cross-functional teams around shared outcomesWays to build a culture that embraces innovation and continuous improvementReal-world examples of AI in underwriting and operationsHow to measure ROI and adoption in tech pilots before scalingThe future of mortgage leadership in a fast-moving tech landscapeWho This Episode Is For:Mortgage executives leading digital transformationLending professionals exploring AI and automationFintech leaders designing compliant, scalable solutionsChange management experts in financial servicesAnyone looking to build innovation into the DNA of their mortgage company

About Brad Englert:Brad Englert is the founder of Brad Englert Advisory and an author, advisor, career coach, and technologist. Brad worked for Accenture for 22 years, including 10 years as a partner. He then served the University of Texas at Austin for eight years, including seven years as the Chief Information Officer. Prior to Accenture, Brad held managerial positions in payroll/human resources and labor relations at the Internal Revenue Service, and was a high school teacher in Maitland, New South Wales, Australia. Brad earned a Master of Public Affairs degree from The University of Texas at Austin and a Bachelor of Arts degree in social sciences with honors and distinction from Shimer College, which is now the Shimer Great Books School at North Central College in Naperville, Illinois. In this episode, Dean Newlund and Brad Englert discuss:The difference between real relationships and surface-level networkingHow internal and external influences shape career growthBuilding trust with bosses, peers, and customersCreating meaningful connections in virtual work environmentsWhy authenticity and consistency drive long-term partnerships Key Takeaways:Focus your relationship building by clearly identifying your internal and external spheres of influence and then intentionally nurturing only the relationships that matter most to your goals.Strengthen your standing with your boss by consistently asking what they are trying to achieve, how you can support their success, and what expectations need to be clarified or reset.Build trust across teams by scheduling intentional one-to-one conversations—virtually or in person—where you learn what people value, what they struggle with, and how you can help.Create stronger long-term partnerships by showing up consistently, being transparent, and prioritizing proactive collaboration instead of only stepping in when problems arise. "You don't have to build relationships with everyone—you need to be strategic and intentional.” — Brad Englert Connect with Brad Englert:  Website: https://bradenglert.com/podcast/YouTube: https://www.youtube.com/@BradEnglertAdvisoryLinkedIn: https://www.linkedin.com/in/bradenglertFacebook: https://www.facebook.com/brad.englert.121 & https://www.facebook.com/BradEnglertAdvisory/Instagram: https://www.instagram.com/bradenglertauthorBluesky: https://bsky.app/profile/bdlindert.bsky.socialMedium: https://medium.com/@bradenglert   See Dean's TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

OpenAI has declared a "code red" as it faces intensified competition from companies like Google and Anthropic, prompting a shift in focus towards enhancing the capabilities of its ChatGPT platform. CEO Sam Altman has urged staff to prioritize improvements in speed, reliability, and personalization, delaying other initiatives such as advertising. This strategic pivot comes as OpenAI also announced an ownership stake in Thrive Holdings, a company that acquires and transforms service firms, particularly in accounting and IT, with the aim of integrating AI to improve operational efficiency.A recent study by Stebo Systems highlights a significant gap between Chief Information Officers' (CIOs) perceptions of their organizations' AI readiness and the actual state of their data management. While 91% of U.S. business leaders recognize the importance of customer data management, only 31% fully trust their data. The study reveals that 76% of organizations still rely on side spreadsheets to address data issues, indicating a lack of centralized data governance. This fragmentation leads to wasted time and lost revenue, underscoring the need for robust data governance frameworks as organizations aim to adopt AI-driven services.The episode also discusses the implications of surveillance AI, particularly a model developed by Securis Technologies that predicts and prevents crimes among inmates using data from prison phone calls. While the company claims success in disrupting criminal activities, concerns about civil liberties and the ethical use of such data have been raised. This situation serves as a cautionary tale for IT service providers, emphasizing the importance of establishing governance frameworks to mitigate risks associated with AI deployment in business environments.For Managed Service Providers (MSPs) and IT leaders, the key takeaway is the necessity of controlling their own AI strategies. As OpenAI integrates vertically into the service industry, independent MSPs must differentiate themselves by building their own AI capabilities and data governance practices. The episode stresses that without a solid data foundation, AI initiatives are likely to fail, and MSPs should focus on enhancing data quality and governance to ensure successful AI implementations and maintain client trust. Four things to know today 00:00 OpenAI Pauses Ads Amid “Code Red” While Buying Into MSP Rollup, Raising Platform–Competitor Concerns05:16 Leaders Say They're Ready for AI — but Their Data Still Lives in Side Spreadsheets07:49 Securus Call-Monitoring AI Shows How Predictive Surveillance Could Spill Into Workplace Tools10:27 New AI Helpers and Simple M365 Assessments Raise the Bar for Modern IT Providers This is the Business of Tech.    Supported by:  https://getflexpoint.com/msp-radio/https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship

What does it take to transform IT from a bottleneck into a business accelerator? In this episode, Waco Bankston, Chief Information Officer at NiSource, shares how he's repositioning the IT organization to support growth, enable speed, and shift decades of technical and cultural inertia. Leading a 6.5-year enterprise transformation effort, Waco discusses the discipline required to modernize legacy systems while instilling a new execution culture. Key insights from the episode include: Building a modern tech foundation to support future acquisitions Restructuring outsourced/insourced IT mix through platform consolidation Shaping team behavior through leadership-by-experience Establishing unified governance across AI, cybersecurity, and innovation Leading with operational safety and customer-back design

Accelerating cloud adoption to drive innovation across domains like space, identity, and naval systems presents unique challenges. Success depends on aligning organizational culture, governance, financial models, and regulatory frameworks to enable collaboration, scalability, and software-defined capabilities.  This week, Dave, Esmee, and Rob speak with Danny Polaine, Chief Information Officer at Thales, about the strategic shift to cloud technologies in a high-security sector like defense and the unique challenges that come with it. TLDR:00:52 – Introduction to Danny Polaine03:35 – Rob is confused about the AI privacy dilemma07:40 – Exploring tech in high-security sectors with Danny35:34 – The biggest challenge isn't tech, it's people adapting to new ways of working44:55 – Reflections on the CIO role and a fun story about singing waiters at a wedding Guest Danny Polaine: https://www.linkedin.com/in/danny-polaine-5713454/?originalSubdomain=uk  HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/ 'Cloud Realities' is an original podcast from Capgemini

Vivek Bharadwaj is Chief Information Officer at Happy Socks, a Swedish fashion retail brand, leading a unique portfolio spanning technology, […]

Have you ever wondered what it looks like when a global professional services firm commits over one billion dollars to AI and expects it to reshape the way its people work across every corner of the business? That question sat with me as I spoke with Russ Ahlers, Chief Information Officer at BDO USA, and someone who has spent three decades building technology foundations that hold up some of the most complex operations in the industry. This conversation goes straight into the reality of enterprise AI programs, the human decisions behind them, and the scale required to turn strategy into day to day transformation. Russ shares how BDO is approaching AI as a global effort rather than a series of disconnected projects. He explains how the firm's five year investment is designed to upgrade core systems, bring automation into areas that slow teams down, and build intelligent capabilities that support professionals across audit, tax, and advisory. I was interested in how he balances ambition with governance, and he offers a grounded view on why AI only delivers real value when firms focus on data quality, security, and practical use cases that free people to do higher value work. What stood out is Russ's long view. His time leading BDO International's IT strategy shaped the way he thinks about scale, convergence, and consistency. Across this episode he reflects on the lessons learned from supporting member firms worldwide, the importance of shared standards, and the cultural shift needed for AI to land with impact across a large workforce. His perspective is shaped by years of integrating new firms into the BDO network, where technology adoption and organisational change must move together. This episode is a chance to understand how a major global organisation is building its future on intelligent systems, why long term investments matter, and how leaders think about readiness, risk, and opportunity when the stakes are high. It also speaks to something more personal. Russ talks about the mindset behind modern IT leadership, the importance of curiosity, and the practical realities of running an innovation program that touches every part of the enterprise. Where do you stand on the idea of a billion dollar AI commitment, and what questions would you want answered before making a move like that? I would love to hear what you think.   Tech Talks Daily is Sponsored by NordLayer: Get the exclusive Black Friday offer: 28% off NordLayer yearly plans with the coupon code: techdaily-28. Valid until December 10th, 2025. Try it risk-free with a 14-day money-back guarantee.

In this episode, Doug King, Senior Vice President and Chief Information Officer at Northwestern Medicine, shares how his team leverages technology and AI to enhance patient care, improve efficiency, and create sustainable growth. He discusses the importance of thoughtful investment, collaboration, and leadership in shaping the future of digital health.

Garrett Olin, MBA, Chief Information Officer at Shasta Community Health Center, discusses the center's expansion efforts, addressing cybersecurity concerns, and the ethical implementation of AI into workflow to enhance operational efficiency and patient care.

Lieutenant General Bill Bender was the Chief Information Officer of the United States Air Force, where he oversaw a $17 billion information technology portfolio and a 54,000-person workforce. Lieutenant General Bender joins Adam to share his journey and his best lessons and advice. Lieutenant General Bender and Adam discuss a wide range of topics: leadership, how to overcome institutional hurdles and drive transformational change, adaptability and perseverance as drivers of career success, how to build trust, and more.

The future of the car business isn't coming… it's already here. And it's driven by artificial intelligence! Join Sean V. Bradley, President of Dealer Synergy, as he explores how AI is transforming every corner of the automotive industry. In this powerful episode, Sean is joined by two industry leaders: Yuriy Demidko from Fox Motors and Tasso Roumeliotis, Founder and CEO of Numa. Together, they pull back the curtain on the real impact of AI inside today's dealerships, from sales and service to communication and customer experience! "If you don't embrace some level of AI in certain pieces of your process, you will just fall behind really, really quickly." - Yuriy Demidko You'll hear how Fox Motors is strategically implementing AI to streamline service operations, enhance communication, and create more meaningful connections with customers, while Numa's cutting-edge technology is helping service advisors do more with less, resolving communication gaps that once slowed dealerships down! "Imagine what it will save you in the long term. Having cleaned up data, not just hoping and praying that your marketing is working properly." - Yuriy Demidko This isn't just theory, it's what's actually happening inside some of the nation's most forward-thinking stores. Whether you're a dealer principal, manager, or salesperson ready to embrace the next era of retail automotive, this episode will open your eyes to how AI is not replacing people, it's empowering them!

In this episode, David Friedman, Chief Information Officer at Abstrax Tech, shares insights on building tech-forward infrastructure, leveraging AI for immediate business impact, and guiding founders on using data effectively to create solutions with real commercial value.