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This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Leveraging technology and AI in behavioral healthcare can bridge access gaps, enhance person-centered care, and promote health equity through innovative, community-focused solutions. In this episode, Wes Williams, VP and Chief Information Officer at WellPower, shares insights on leveraging technology and AI to address gaps in behavioral healthcare. He discusses WellPower's commitment to health equity and community-focused solutions, emphasizing the importance of personalized care and human-centered design. Wes highlights how digital tools, like AI-driven digital scribes, can optimize workflows and deliver more tailored care to individuals. He also explores collaboration opportunities for innovative solutions to expand access to mental health services. Tune in to discover how technology and AI are revolutionizing behavioral healthcare. Resources: Connect with and follow Wes Williams on LinkedIn. Follow WellPower on LinkedIn and explore their website.
A Conversation with Tarek Tomes, Chief Information Officer, State of Minnesota. What is the IT strategy for the State of Minnesota? How is the state leveraging emerging technologies? What major IT Initiatives being pursued? Join host Michael Keegan as he explores these questions and more with Tarek Tomes Chief Information Officer for the State of Minnesota. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Big innovation doesn't always mean big headlines. Sometimes it looks like improving how 5.5 million students get to school every day.In this episode of Building Better, Brandon Bartneck talks with Sean McCormack, Chief Information Officer at First Student. They dive into the challenges of routing 45,000 school buses, the role of AI and EVs in improving safety and sustainability, and why “user-centric design” means something very different when your user is a bus driver in the dark at 6am.Sean brings a refreshing perspective on product development and leadership. He talks about real-world agile development—not the buzzword version—and what it means to test, learn, and iterate when people's lives are at stake. They also explore the difference between flashy products and meaningful work, and how the most rewarding engineering problems often live in overlooked corners of our world.About Sean McCormackSean McCormack is CIO at First Student, where he leads digital strategy, technical operations, and innovation. Prior to joining First Student, he served as VP of Engineering at W.W. Grainger and CTO at Harley-Davidson, where he launched connected vehicle programs and led product innovation. His background spans enterprise architecture, e-commerce, and systems integration across global organizations.About First StudentFirst Student is the leading provider of K–12 transportation in North America. Every day, they help 5.5 million students get to school safely across 45,000 buses. Recognized as one of Fast Company's 2025 Most Innovative Companies, First Student delivers a wide range of services including special needs transportation, route optimization, EV transition, fleet maintenance, and more.Key TakeawaysSafety—not efficiency—is the top priority in school transportationTechnology like AI cameras and EVs are improving both safety and cost long termAgile development and real-world testing are essential for effective product developmentListening to end users—especially drivers—is critical for designing tools that actually workThere's massive opportunity in solving “unsexy” problems that others overlookLinks & ResourcesLearn more: firststudentinc.comFollow First Student: LinkedInShow Notes: brandonbartneck.com/buildingbetter/seanmccormackListen & SubscribeApple PodcastsSpotify
In this week's episode, we dive into a pressing question: Is overpopulation the true challenge we face, or is depopulation a more urgent concern? To discuss this important issue, we are joined by Lyman Stone, a senior fellow and Director of the Pronatalism Initiative at the Institute for Family Studies, and the Chief Information Officer at Demographic Intelligence. Lyman has extensively studied global family formation and demographic trends. His insights have been featured in leading publications like the New York Times and Wall Street Journal. Tune in to hear Lyman's perspective on population dynamics, the potential impacts of declining birth rates, and what it all means for the future.If you would like to interview Richard Nelson, Executive Director of the Commonwealth Policy Center, please email richard@commonwealthpolicy.org.Like and Follow us on Facebook: www.facebook.com/commonwealthpolicyFollow us on X: @CPC4KentuckyFollow us on YouTube: @commonwealthpolicycenterE-Newsletter: https://www.commonwealthpolicycenter.org/mailing-list/
It's time for the annual Carillon Concert Series at Concordia Seminary! John Klinger, Chief Information Officer and Carillonneur at Concordia Seminary in St. Louis, joins Andy and Sarah to talk about what a carillon is, what's unique about Concordia's carillon, the history and tradition of carillon concerts at Concordia Seminary, and the lineup of concerts and carillonneurs this year. Learn more about these concerts happening each Tuesday in June (that KFUO Radio will be broadcasting, weather-permitting!) at csl.edu/2025/05/summer-2025-carillon-concert-series-announced-for-tuesdays-in-june. As you grab your morning coffee (and pastry, let's be honest), join hosts Andy Bates and Sarah Gulseth as they bring you stories of the intersection of Lutheran life and a secular world. Catch real-life stories of mercy work of the LCMS and partners, updates from missionaries across the ocean, and practical talk about how to live boldly Lutheran. Have a topic you'd like to hear about on The Coffee Hour? Contact us at: listener@kfuo.org.
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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
Seth Cohen, Chief Information Officer of $84B consumer goods leader Procter & Gamble, joins Peter High on Technovation to share how P&G is transforming through data-driven innovation, a robust AI factory, and end-to-end supply chain visibility. Seth, who previously held CIO roles at PepsiCo and Reckitt Benckiser, unpacks P&G's digital flywheel—from freeing siloed data and scaling AI use cases to upskilling IT talent and building a quantum-ready future. He also explains how the Pampers Club app connects consumer insights with factory-level data, and why agentic AI could make dashboards obsolete.
On this episode of Gov Tech Today, we sit down with Tim Galluzi, the Chief Information Officer for the State of Nevada, for an in-depth discussion about the landscape of government technology in Nevada. Galluzi shares his 20-year journey from the United States Marine Corps to becoming Nevada's CIO, outlining the state's hybrid IT structure, the critical role of cybersecurity, and the ongoing modernization efforts within various state departments. The conversation also covers the adoption of AI in enhancing cybersecurity and improving government efficiency. Galluzi emphasizes the importance of collaboration, continuous improvement, and the dedication of public servants in making governmental processes more efficient and effective. 00:00 Welcome to Govtech Today00:20 Meet Tim Galluzi: Nevada's CIO01:26 Nevada's IT Structure03:38 Cybersecurity Initiatives08:40 AI in Government18:54 Modernizing IT Infrastructure24:23 The Rise of 'As a Service' Models in Government24:51 Return on Vote: Measuring Success in Government Projects25:41 Challenges and Strategies in Government Technology Implementation26:26 The Importance of Citizen Experience27:02 The Tangibility Challenge in Government Tech28:40 Personal Insights: The Worst Part of the Job30:24 Speed and Bureaucracy in Government Projects33:04 Innovative Approaches to Procurement37:03 Modular Transformation at Nevada DMV39:40 Future Legacy and Podcasting Plans
Back in 2016, the Internet and Mobile Association of India set up an all new club for what was then a very small cohort of digital leaders in corporate India. It was called the all-India Chief Digital Officer club. Back then, there were only about five-six CDOs that were members. The point of the initiative was to give legitimacy to this new, emerging role. But soon enough, the initiative fizzled out. Not because the role didn't take off or anything. Actually, the opposite. The initiative became redundant because the role became even more popular than they had anticipated. So it started with 5-6 members, but within the next four years its membership rose to 50 and then doubled the next year. You see, digital transformation has become THE buzzword for corporate India. And in the process, the CDO has become part of the companies top leadership. But the question is — where does that leave the CIO? Tune in. *This episode was originally published on 18 December, 2024 P.S The Ken's podcast team is hiring! Here's what we're looking for.Daybreak is produced from the newsroom of The Ken, India's first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.Listen to the latest episode of Two by Two here
In this episode of the Buzz , Pete Tseronis interviews Brian Epley, Chief Information Officer at the United States Department of Commerce. They discuss the intersection of mission-driven technology and humanizing government initiatives. Brian reflects on his journey from the private sector to public service, emphasizing the importance of understanding the mission, building partnerships, and continuous evolution in technology. Key topics include the role of AI, cybersecurity, and the significance of data in driving outcomes. Brian highlights the need for mentorship and a service delivery mindset in achieving effective leadership and impactful solutions in government. Subscribe on your favorite podcast platform to never miss an episode! For more from ACT-IAC, follow us on LinkedIn or visit http://www.actiac.org.Learn more about membership at https://www.actiac.org/join.Donate to ACT-IAC at https://actiac.org/donate. Intro/Outro Music: See a Brighter Day/Gloria TellsCourtesy of Epidemic Sound(Episodes 1-159: Intro/Outro Music: Focal Point/Young CommunityCourtesy of Epidemic Sound)
In an industry where legacy infrastructure often dates back decades, core conversions represent immense challenges and transformative opportunities. As part of the Executive Leadership Series, sponsored by Naehas and recorded live at the Financial Brand Forum, we had the opportunity to speak with Jennifer Smith, Chief Information Officer of Zions Bank, who has recently led one of banking's most complex technological undertakings: a complete core systems modernization. Jennifer will share invaluable insights from Zions Bank's journey, from the initial business case through implementation and beyond. Her firsthand experience navigating this intricate process offers a unique window into how financial institutions can successfully approach these mission-critical transformations while maintaining business continuity and enhancing customer experience. This episode of Banking Transformed is sponsored by Naehas Naehas provides financial institutions with a centralized platform to efficiently manage product creation, pricing strategies, compliance, and disclosures. By automating complex processes and integrating advanced governance tools, Naehas significantly reduces operational risk and accelerates execution. Trusted by 6 of the 10 largest U.S. banks, our solution supports top-tier institutions in delivering precise, compliant offers with speed and accuracy. https://www.naehas.com/?utm_source=financialbrand&utm_medium=referral&utm_campaign=Banking_Transformed_podcast
In this episode of Gov Tech Today, we welcome Liana Bailey-Crimmins, California's Chief Information Officer and Director of the California Department of Technology. Jennifer and Liana discuss the intersections of government and technology, focusing on lessons learned from a 30-year career, the challenges of bridging the digital divide, and how California is leading the way in AI adoption and cybersecurity. Key insights include the importance of partnerships in vendor relationships, the role of generative AI in modernizing public services, and the significance of putting people first in technological advancements. 00:00 Introduction and Special Guest Announcement00:45 Liana Bailey-Crimmins' Career Journey01:03 Lessons Learned in Government IT02:07 Broadband and Security Initiatives03:15 Vendor Relationships and Partnerships10:19 Innovation and Change Management12:05 California's Federated IT Model14:27 Local Government Outreach15:11 Navigating California's Complex Policies15:48 Service Provider Collaboration16:54 State-Level Support and Community Impact18:32 Challenges and Opportunities in Public Service19:20 Innovative Procurement Strategies23:17 AI and Cybersecurity Initiatives24:38 Generative AI in Government Operations32:39 Future Vision and Legacy
In this episode of Higher Ed Pulse, Mallory Willsea sits down with Kellie Campbell, the newly appointed CIO at the University of Vermont, to unpack the findings of Inside Higher Ed's 2025 survey of CTOs and CIOs. The numbers confirm what many in Higher Ed already feel — AI is rapidly advancing on campus, but governance and policy are struggling to keep pace. Kellie brings her boots-on-the-ground expertise to the conversation, sharing how she's building AI governance from scratch while the tech is already in full flight.Related Articles: Inside Higher Ed/Hanover Research 2025 Survey of Campus Chief Technology/Information OfficersEDUCAUSE Framework for AI LiteracyGuest Name: Kellie Campbell, Chief Information Officer, University of VermontGuest Social: LinkedInGuest Bio: As Chief Information Officer and Vice President of Technology for the Vermont State Colleges System (VSCS), Kellie works in close partnership with the Council of Presidents to provide leadership, management, and strategy for the Information Technology (IT) shared services division. Inclusive of seven key service areas, the IT division provides direct IT services to the entire VSCS. Kellie also serves on the executive leadership team driving transformation objectives for the state colleges system. As a commissioner and committee co-chair on the Vermont Commission on Women, Kellie works with others on non-partisan issues to advance the rights and opportunity for women in the state of Vermont. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too!Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.Attend the 2025 Engage Summit! The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
AI agents are making waves in the tech world, with companies like Microsoft and Salesforce leading the charge. But what exactly are AI agents, and how can your organization leverage them effectively? Join Ryan Ozimek and Rubin Singh in this insightful episode as they explain the fundamentals of AI agents and their potential applications in nonprofit, foundation, and association spaces. From enhancing customer service experiences to streamlining operations, you'll learn how these tools are poised to transform the way organizations function. You'll also gain practical advice on what to consider when exploring AI agents for your organization and how to approach their implementation with confidence. Whether you're a seasoned Chief Information Officer or exploring tech solutions for the first time, this episode provides a clear, jargon-free overview to help you stay ahead of the curve.
How can school leaders harness the power of AI to fuel innovation, personalize learning, and support educators? Dyane Smokorowski and Rob Dickson, from Wichita Public Schools (WPS), are setting the pace. Join us as they unpack WPS's bold approach to AI integration: one that's focused not just on technology, but on people.Dyane and Rob share how their district is using AI to create more meaningful, customized learning experiences for students while also providing educators with practical tools that enhance their work, not replace it. Together, they dive into the mindset shifts, professional learning, and strategic planning it takes to move from AI curiosity to sustainable implementation. From tackling common fears to celebrating quick wins, this conversation explores what it really takes to lead AI adoption in education and why WPS is positioning its educators and students to thrive in an AI-powered world.---ABOUT OUR GUESTSDyane Smokorowski is a passionate educator, speaker, and edtech advocate dedicated to making learning an adventure. As the Coordinator of Digital Literacy for Wichita Public Schools, she designs meaningful learning experiences for students and educators alike. Dyane was named one of EdTech Focus on K–12's "30 K–12 IT Influencers to Follow in 2024" and received the Wichita Business Journal's 2023 Community Innovator Award. Her career has also been marked by honors such as Kansas Teacher of the Year (2013), Dolly Parton's Chasing Rainbows Award (2015), and induction into the National Teachers Hall of Fame (2019).Rob Dickson is the Chief Information Officer for Wichita Public Schools, where he leads transformative technology initiatives that expand digital access, personalize learning, and create secure, future-ready environments for 50,000 students. Under his leadership, the district launched Education Imagine Academy—now a Microsoft Showcase School—and a districtwide esports program in partnership with Wichita State University. Rob has been honored as the 2021 Kansas City Orbie CIO of the Year, a 2022 National CIO of the Year Finalist, and one of District Administration's 2024 Top 100 Education Influencers. He also actively consults with districts across the country, helping them shape strategic technology visions that drive real-world impact.---SUBSCRIBE TO THE SERIES: YouTube | Spotify | Apple Podcasts | YouTube Music | OvercastFOLLOW US: Website | Facebook | Twitter | LinkedInPOWERED BY CLASSLINK: ClassLink provides one-click single sign-on into web and Windows applications, and instant access to files at school and in the cloud. Accessible from any computer, tablet, or smartphone, ClassLink is ideal for 1to1 and Bring Your Own Device (BYOD) initiatives. Learn more at classlink.com.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
“If St. Jude doesn't do it, who will?” That mission-driven mindset fuels innovation at St. Jude Children's Research Hospital. In this episode of Technovation, host Peter High speaks with Keith Perry, Chief Information Officer of St. Jude, about how he is leveraging technology to enhance the patient journey and accelerate research into pediatric catastrophic diseases. Keith shares how his nearly decade-long tenure has driven transformation through a strategic six-year, $12.9B plan, including the implementation of Epic and Workday, GPU-enabled research infrastructure, and a concierge-style patient mobile app. He also explores the global impact of St. Jude's outreach in under-resourced countries, the evolution of data science partnerships, and the future of AI and cybersecurity in healthcare.
On the 51st episode of Enterprise AI Innovators, host Evan Reiser (Abnormal AI) talks with Shyam Bhojwani, Chief Information Officer at Nextdoor. With millions of users across the U.S., the U.K., and Canada, Nextdoor is one of the largest neighborhood-based platforms in the world, connecting communities with real-time information, local recommendations, and public safety alerts. In this conversation, Shyam shares his perspective on how AI is shifting automation from static workflows to dynamic, context-aware agents, why IT and cybersecurity are prime candidates for fast AI wins, and how culture, architecture, and data readiness all shape the long-term success of enterprise transformation.Quick hits from Shyam:On unlearning in the age of AI: “Every day with AI is a new learning but also a lot of unlearning. What we thought wasn't possible yesterday is already possible today.”On the evolution from automation to agentic orchestration: “Earlier, you would sort of create static processes, step A, step B, step C. Now with AI, it can go from step A to step C based on context. These AI agents aren't just automating tasks, they're orchestrating workflows with real-time intelligence.On how to avoid AI chaos across teams: “There needs to be a centralized AI Ops team to connect the dots. Otherwise, every department ends up buying the same tool twice.”Recent Book Recommendation: The New Automation Mindset by Vijay Tella--Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts.Enterprise AI Innovators is a show where top technology executives share how AI is transforming the enterprise. Each episode covers the real-world applications of AI, from improving products and optimizing operations to redefining the customer experience. Find more great insights from technology leaders and enterprise software experts at https://www.enterprisesoftware.blog/ Enterprise AI Innovators is produced by Josh Meer.
As part of ELFA's Innovation Experience – a year-round initiative to turn innovative thinking into action – this episode of Equipment Finance Matters features a powerful conversation between Deborah Reuben, CEO and founder of TomorrowZone and Jen Martin, Chief Product Officer at LTi Technology Solutions. Jen shares her unique leadership journey, shaped by her experience as a child of deaf adults, and how it fostered the communication, empathy, and curiosity that fuel her bold approach to innovation. Listeners will gain insights into how Jen embraces experimentation, reframes failure, and makes space for emerging talent in the industry. You'll also hear how she evolved from a tactical doer to a strategic leader—and why “innovation bacon” is more than just a catchy phrase. Packed with relatable stories and actionable ideas, this episode will inspire you to lead with both vision and vulnerability. This conversation kicks off ELFA's special Innovation Series, spotlighting bold ideas and forward-thinking leaders driving meaningful change across equipment finance. Up next: Mark Blais, Chief Information Officer at Channel Partners LLC, explores how leaders can foster sustainable innovation in the finance industry, balancing experimentation with strategic business goals and ensuring security along the way. P.S. Don't miss the Innovation Lab Conference and Exhibition, taking place September 8-10 in Denver! It's your chance to explore what's next in equipment finance and connect with forward-thinking leaders driving innovation across the industry. Subscribe to Equipment Finance Matters on Apple: https://podcasts.apple.com/us/podcast/equipment-finance-matters/id1500464877 or Spotify: https://open.spotify.com/show/43fGGQcByxbRTRKhbBfyJk?si=244H1nvDQ4Os5aw6PzmJug&nd=1&dlsi=22b930df245e44cd
As part of ELFA's Innovation Experience – a year-round initiative to turn innovative thinking into action – this episode of Equipment Finance Matters features a powerful conversation between Deborah Reuben, CEO and founder of TomorrowZone and Jen Martin, Chief Product Officer at LTi Technology Solutions. Jen shares her unique leadership journey, shaped by her experience as a child of deaf adults, and how it fostered the communication, empathy, and curiosity that fuel her bold approach to innovation. Listeners will gain insights into how Jen embraces experimentation, reframes failure, and makes space for emerging talent in the industry. You'll also hear how she evolved from a tactical doer to a strategic leader—and why “innovation bacon” is more than just a catchy phrase. Packed with relatable stories and actionable ideas, this episode will inspire you to lead with both vision and vulnerability. This conversation kicks off ELFA's special Innovation Series, spotlighting bold ideas and forward-thinking leaders driving meaningful change across equipment finance. Up next: Mark Blais, Chief Information Officer at Channel Partners LLC, explores how leaders can foster sustainable innovation in the finance industry, balancing experimentation with strategic business goals and ensuring security along the way. P.S. Don't miss the Innovation Lab Conference and Exhibition, taking place September 8-10 in Denver! It's your chance to explore what's next in equipment finance and connect with forward-thinking leaders driving innovation across the industry. Subscribe to Equipment Finance Matters on Apple: https://podcasts.apple.com/us/podcast/equipment-finance-matters/id1500464877 or Spotify: https://open.spotify.com/show/43fGGQcByxbRTRKhbBfyJk?si=244H1nvDQ4Os5aw6PzmJug&nd=1&dlsi=22b930df245e44cd
In today's episode of the Elevate Your Career podcast, Nicole is joined by Jim Palermo, former Chief Information Officer at Red Hat, a leading provider of enterprise open source solutions.During this fascinating discussion, Nicole and Jim explore the intersection of emerging technologies and the future of human society, focusing on an area of innovation that promises to revolutionize industries and everyday life. You'll learn about the potential risks and rewards of this rapidly evolving field, addressing concerns about its unintended consequences and how humanity might grapple with its power.Hear how these innovations are already starting to affect key sectors like healthcare. Jim shares compelling stories of how technology is making strides in life-saving diagnostics and medical breakthroughs, offering hope for transformative change. The potential for this technology to alleviate long-standing problems and improve quality of life is examined with a mixture of awe and caution, recognizing both its promise and the urgent need for oversight.With a focus on curiosity and adaptability, this episode suggests that future success will hinge on understanding the underlying structures of technology, data, and business processes—without necessarily needing to follow a conventional route through academia.If you've enjoyed this episode of the Elevate Your Career podcast, be sure to leave a review and subscribe today! Enjoy!In This Episode You'll Learn:How Jim's early exposure to computers and programming led him to pursue a career in computer science.The security challenges associated with AI, including the injection of bad prompts and data leakageThe impact of AI on jobs, particularly in support roles, and the need for employees to adapt and develop new skills.The potential for AI to address pressing issues, such as healthcare and national debt, and the importance of responsible development.Why aspiring AI professionals should focus on full-stack engineering and developing skills in data models, data integrity, and business context.And much more...Guest Bio:Jim Palermo is the former Chief Information Officer at Red Hat, a leading provider of enterprise open source solutions. As a global technology leader, he drives strategic IT transformations that align infrastructure with business objectives to accelerate innovation, fuel sales growth, and sharpen competitive advantage. With a blend of technical depth and business insight, Jim delivers strong ROI on technology investments. He has architected scalable, secure IT service delivery and implemented a technology roadmap focused on best-in-class products and platforms. Recognized with the 2023 CIO 100 Award and TBM Council's Business Optimization Award, Jim has led major initiatives in hybrid cloud, automation, and AI. He also advises client CIOs through Red Hat's Strategic Council, shaping product direction and modernizing global infrastructure to support future-ready, containerized cloud environments.Resources:Jim's LinkedInRed HatDisclaimer: The views, information, or opinions expressed during this podcast are solely those of the individuals involved and do not necessarily represent those of the Elevate Your Career podcast or its affiliates. The content provided is for informational and entertainment purposes only and is not intended to be a substitute for professional advice. We make no representations as to the accuracy, completeness, suitability, or validity of...
We want to hear from you! Email us at BCGInHerEllement@bcg.com with a voice memo describing your In Your Ellement moment. We might feature your story in an upcoming episode!***Pritha Mehra is the Chief Information Officer and Executive Vice President of the U.S. Postal Service, where she leads the digital transformation of a network that delivers more mail than any other postal service in the world.In this episode, Pritha shares with co-host Suchi Srinivasan how the USPS adopts cutting-edge technologies while staying true to its public mission. Pritha also explains why her colleagues call her “anti-complexity,” and how simplicity is often the key to scaling innovation.[01:21] The True Scale of the USPS[02:02] Anti-Complexity Approach[04:08] Encouraging Adoption of New Tech[06:07] AI at the USPS[08:28] Creating a Culture of Curiosity[12:14] Job Hopping Internally[15:10] Want a Promotion? Speak Up[19:47] Pritha's Crowning Moment[22:39] ReflectionsLinks:Pritha Mehra on LinkedInKamila Rakhimova on LinkedInSuchi Srinivasan on LinkedInAbril Villarreal Garcia on LinkedInAbout In Her Ellement: In Her Ellement highlights the women and allies leading the charge in digital, business, and technology innovation. Through engaging conversations, the podcast explores their journeys—celebrating successes and acknowledging the balance between work and family. Most importantly, it asks: when was the moment you realized you hadn't just arrived—you were truly in your element?About The Hosts:Kamila Rakhimova is a fintech leader whose journey took her from Tajikistan to the U.S., where she built a career on her own terms. Leveraging her English proficiency and international relations expertise, she discovered the power of microfinance and moved to the U.S., eventually leading Amazon's Alexa Fund to support underrepresented founders.Suchi Srinivasan is an expert in AI and digital transformation. Originally from India, her career includes roles at trailblazing organizations like Bell Labs and Microsoft. In 2011, she co-founded the Cleanweb Hackathon, a global initiative driving IT-powered climate solutions with over 10,000 members across 25+ countries. She also advises Women in Cloud, aiming to create $1B in economic opportunities for women entrepreneurs by 2030.Abril Villarreal Garcia is a first-year associate at BCG where she has done projects in Private Equity, Climate & Sustainability and Social Impact. She grew up in Monterrey, Mexico and lived for a few years in the Houston area. She studied International Politics at Georgetown University with a focus on culture. She is passionate about pursuing a career that gives her financial independence and stability while also making an impact.Subscribe to In Her Ellement on your podcast app of choice to hear meaningful conversations with women in digital, business, and technology.
When should financial institutions look to integrate AI into their operations, and how should they do it? In this episode of Bank on Wipfli, we explore practical considerations for AI use in the industry, with a focus on security and user experience.Wipfli's Robert Zondag, partner, and Matt Sabo, director, talk with Joseph Pellissery, Chief Information Officer at Wescom Credit Union, about AI adoption strategy, including:The use of AI in quality assurance for financial institutions.The importance of balancing security measures with user experience considerations.The growing need for digital access for credit union members.
Eric Johnson, CIO at PagerDuty, shares why today's most impactful CIOs are evolving into strategic business leaders. He explains how AI is driving a fundamental shift in how IT organizations operate—moving from reactive support functions to proactive, value-creating business enablers.About the Guest: Eric Johnson is the Chief Information Officer at PagerDuty, responsible for PagerDuty's critical IT infrastructure, data management and enterprise systems. Prior to joining PagerDuty, he was the CIO at SurveyMonkey, DocuSign and Talend. Before that, Eric spent 12 years at Informatica driving the information technology vision and strategy as the company scaled to a modern SaaS architecture. He is an active advisor and board member to several early-stage companies and a regular contributor to IT thought leadership.Timestamps:*(05:20) - Embrace shadow IT and AI tools*(18:40) - Changing role of the CIO*(30:00) - Security and cybersecurity awareness*(33:35) - Future of automation and AIGuest Highlights:“In the CIO org, they need to be business experts as much as the partners that they work with… because AI and the use of it and finding those high value use cases, it's gonna take folks in the CIO org to be a lot more knowledgeable about how the company operates and processes.”“Obviously, certain roles are going to change much more than others, but I think across the board, roles are going to change.”“As these changes come, how do you reorient the organization—the humans in the organization—to be able to find that higher value work?”Get Connected:Eric Johnson on LinkedInIan Faison on LinkedInResources:Learn more about PagerDuty: www.pagerduty.comHungry for more tech talk? Check out these past episodes:Ep 59 - CIO Leadership in AI Security and InnovationEp 58 - AI-Driven Workplace TransformationEp 57 - The CIO Roadmap to Executive LeadershipLearn more about Caspian Studios: caspianstudios.comCan't get enough AI? Check out The New Automation Mindset Podcast for more in-depth conversations about strategies leadership in AI, automation, and orchestration. Brought to you by the automation experts at Workato. Start Listening: www.workato.com/podcast
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
In this episode of Technovation, Peter High speaks with Mark Sherwood, Chief Information Officer at Wolters Kluwer, a €6B global professional services and software firm headquartered in the Netherlands. Mark joined as CIO in December 2024 and has helped accelerate the company's transition from a traditional publishing business to a tech-centric organization. Mark discusses how his global team supports the company's AI- and cloud-first strategy, the role of business relationship managers (BRMs) in bridging tech and business, and how a strong innovation culture helps Wolters Kluwer stay ahead in the digital age. With nearly half the company's products leveraging AI and a robust multi-cloud foundation, the firm is redefining access to expert content in legal, tax, healthcare, and finance. Key topics include: Building a multi-cloud foundation for global resilience and innovation The evolution from a holding company to a unified operating mode Scaling AI across products while protecting intellectual property Driving cultural change through transparency, inclusion, and BRM alignment Balancing cutting-edge tech with ethical AI and data governance
PayCLT and Scott Harkey are proud to welcome Kelly Buchanan, the CIO of Enterprise Payments and Wholesale Technology at Truist as the initial guest of our second season of the PayCLT Payments Hub Podcast, sponsored by Endava. This season we're diving deeper into the Charlotte community to surface the payments leadership and talent in the Queen City, so we hope you enjoy the discussion!Kelly's LinkedIn: https://www.linkedin.com/in/mrskellybuchanan/Scott's LinkedIn: https://www.linkedin.com/in/scottleeharkey/PayCLT Payments Hub Podcast on Youtube: https://youtu.be/a1C0zhLtttQPayCLT homepage: https://www.payclt.comKeywords: Charlotte Truist Endava payments tech technology finance financial institution bank banking network processor fintech
In this episode of Hotel Moment, Karen Stephens sits down with Dimple Jethani, Chief Information Officer at Aramark Destinations. With over 25 years of experience in technology and hospitality, Dimple shares valuable insights on leveraging data-driven strategies to enhance guest experiences. From her journey in tech to her approach to cybersecurity and AI, Dimple offers practical advice on how hospitality businesses can harness technology to drive operational excellence and create memorable guest experiences at iconic destinations like Yosemite National Park.
Welcome to Industry Spotlight—a focused series hosted by Sam D'Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today's automotive market. Today, Sam sits down with Yuriy Demidko, Chief Information Officer at DPFox; and Matthew Muilenburg, Chief Product Officer at Impel. This episode of the Car Dealership Guy Podcast is brought to you by Impel. Impel AI - Impel AI helps you drive loyalty with proactive, personalized service outreach that scales seamlessly. From service milestones to recall alerts and tailored incentives, Impel makes service outreach feel more like a concierge service than marketing. With AI-powered service scheduling via text and email, your team can stop managing calendars and focus on delivering exceptional customer experiences. Future-proof your service drive today @ https://carguymedia.com/41G1unN Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Topics: 00:30 Biggest challenges with internet leads? 01:09 How does AI impact engagement? 07:24 What is generative AI? 10:06 How to implement AI dealerships? 21:19 AI's financial impact on dealers? 23:38 Why is data crucial for AI? 26:01 Why clean customer data matters? 27:21 How AI personalizes customer interactions? 35:41 AI's operational impact on dealers? Check out Car Dealership Guy's stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
Questions? Feedback? Send us a text!In this episode of TRANSFORMED, Joe sits down with Dwane Sterling, Chief Information Officer at Skidmore College, for an insightful conversation about the evolving role of IT leadership in higher education. With a background spanning retail, healthcare, and now academia, Dwane brings a unique, cross-industry perspective to what it means to be a truly strategic CIO.Dwane and Joe explore how social capital functions as a critical currency for leaders navigating digital transformation. Listeners will gain valuable insights into:How to foster trust and collaboration across campus without depleting your social capital reserves.The essential shift from "the department of no" to a facilitative, partnership-driven IT culture.What it takes to grow from a technical specialist to an institutional change leader.The role of operational excellence and emotional intelligence in building credibility and trust.How CIOs can influence culture and strategy in environments traditionally slow to change.Whether you're an IT professional, campus leader, or anyone interested in the intersection of technology and institutional transformation, Dwane's thoughtful perspective and practical wisdom will resonate deeply.References: Dwane SterlingSkidmore CollegeSubscribe or follow TRANSFORMED wherever you listen, to get the latest episode when it drops and hear directly from leaders and innovators in higher ed tech and digital transformation best practices.Find and follow us on LinkedIn at https://www.linkedin.com/company/higher-digital-inc
In this episode, Alexis Bonnell, now former Chief Information Officer at AFRL, shares insights on how to drive tech adoption in government to stay ahead in today's rapidly evolving digital landscape. She discusses the concept of the “oodaloop” and its importance in taking immediate action to bring digital solutions into practice. While technology advances, the challenge remains in getting people to adopt new processes. Alexis also dives into her passion for human-machine teaming and augmented reality, exploring how these technologies are shaping the future of government operations. Tune in to hear how we can do tech better in government!
Send us a textToday we are diving into a topic that impacts just about everyone in this age where technology is a part of our day-to-day lives. That topic is how to protect our “personally identifiable information”, also known as PII and application security. From financial transactions to healthcare records, protecting ourselves in the digital world has become increasingly important. Joining us this week to talk about protecting your personally identifiable information is Dennis Brice, Chief Information Officer at DECAL, and Rahda Datla, our Chief Technology and Security Information Officer. With their experience and knowledge, we will discuss threats, solutions, and steps that everyone can take to protect their digital identity. Support the show
Enterprise AI is rapidly evolving from a decision-support tool to an autonomous decision-maker, fundamentally changing how businesses operate. Just as human metabolism regulates energy for sustainable growth, AI has its own metabolism of knowledge—continuously consuming, processing, and acting on data at unprecedented speed and scale. But without governance, this self-directed AI evolution can reinforce biases, create decision loops beyond human oversight, and introduce systemic risks—leading to operational inefficiencies, compliance failures, and reputational damage. How do enterprise leaders ensure AI remains explainable, aligned, and controllable—before it starts making critical business decisions on its own? Guest: Vince Kellen, Chief Information Officer, University of California, San Diego. Guest Bio: Vince Kellen Expert Insights and Contribution More on this Episode: The Metabolism of Knowledge in Agentic AI: Governing AI Before It Governs US More on Healthcare: https://www.ciotalknetwork.com/extracting-value-from-genai/ Visit CIO Talk Network Website: https://www.ciotalknetwork.com/
Saket Srivastava is the Chief Information Officer at work management platform Asana. Saket oversees Asana's IT organization, including optimizing technology systems and processes, connecting technology strategy to overarching business strategy, and ensuring that technology infrastructure supports organizational goals. Previously, Saket held executive positions at Square, Guidewire Software, and other leading technology companies. Saket holds a Master of Computer Applications (MCA) from the Institute of Management Technology, Ghaziabad, and an MBA from UC Berkeley's Haas School of Business.Timestamps:*(01:30) - Asana's Impact and Internal Operation*(08:15) - AI and Employee Experience*(13:25) - Collaboration and Cross-Departmental Partnership*(19:05) - Future Trends and SkillsGuest Highlights:“When you add business understanding with technology understanding, that makes a deadly combination where you can serve and help move the needle for your business.”“The reality is we get sold all the time, every day. When you show up as a practitioner, as a peer, and you're ready to talk about the good, the bad, the ugly, there's a lot of power.”“ Good news is bad news being delivered early. It's so important to be able to create a healthy environment where you can talk about those risks.”Get Connected:Saket Srivastava on LinkedInIan Faison on LinkedInResources:Learn more about Asana: http://asana.com/Hungry for more tech talk? Check out these past episodes:Ep 57 - The CIO Roadmap to Executive LeadershipEp 56 - Best Proactive Cybersecurity Strategies for CIOsEp 55 - Engineering Leadership for Scale, Agility, and MomentumLearn more about Caspian Studios: caspianstudios.comCan't get enough AI? Check out The New Automation Mindset Podcast for more in-depth conversations about strategies leadership in AI, automation, and orchestration. Brought to you by the automation experts at Workato. Start Listening: www.workato.com/podcast
Sephora is compelling for any number of reasons, and one is it's been a leader in the beauty industry working with GenAI and broader AI technology.A McKinsey piece reported earlier this year that Gen AI could add up $9 billion to $10 billion to the global economy based on its impact on the beauty industry alone.As consumer brands go, the beauty industry has been ahead of the curve on AI, with companies like Sephora, L'Oreal, Dior, Estee Lauder, P&G, all creating AI-powered tools for customers to use as early as 2017.In this episode, host Jeff Beer talks to Sephora's US CMO Zena Arnold, and Vlad Kuznetsov, the company's Chief Information Officer, to get a peek under the hood for a glimpse at how one of the most powerful brands in an incredibly influential consumer industry is thinking about Gen AI right now.
Sephora is compelling for any number of reasons, and one is it's been a leader in the beauty industry working with GenAI and broader AI technology.A McKinsey piece reported earlier this year that Gen AI could add up $9 billion to $10 billion to the global economy based on its impact on the beauty industry alone.As consumer brands go, the beauty industry has been ahead of the curve on AI, with companies like Sephora, L'Oreal, Dior, Estee Lauder, P&G, all creating AI-powered tools for customers to use as early as 2017.In this episode, host Jeff Beer talks to Sephora's US CMO Zena Arnold, and Vlad Kuznetsov, the company's Chief Information Officer, to get a peek under the hood for a glimpse at how one of the most powerful brands in an incredibly influential consumer industry is thinking about Gen AI right now.
David Slazyk, Chief Information Officer & Chief Information Security Officer at Nextech, explains the real risks that small medical practices face in today's cyber world. From AI-powered attacks to phishing scams, hackers are more sophisticated than ever and no one is off-limits.But here's the thing: most small businesses don't even realize how vulnerable they are. Could your practice be at risk? What are the biggest mistakes businesses make when it comes to cybersecurity? And what simple steps can help protect sensitive patient data?Hear real-world stories, expert insights, and practical tips to help keep your business secure.About David SlazykAs Chief Information Officer and Chief Information Security Officer at Nextech, David oversees Nextech's IT/IS and cybersecurity strategy while ensuring the function, integrity, confidentiality, and availability of our information systems. He also leads efforts to protect and prepare our company from cyber threats, manage our data privacy initiatives, oversee software vendor management, and ensure compliance with relevant regulations.LinksConnect with David on LinkedIn5 Cybersecurity Must-Dos in 2025 and Beyond: Best Practices from a Healthcare CIOGuestDavid Slazyk, Chief Information Officer and Chief Information Security OfficerNextechHostRobin Ntoh, VP of AestheticsNextechPresented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.Let's embark on this transformative journey together where beauty meets business.About NextechIndustry-leading software for dermatology, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ Follow Nextech on Instagram @nextechglow
Make time to take an extraordinary deep dive into the complex world of public sector technology leadership, featuring Jim Weaver, a veteran Chief Information Officer with an impressive track record across multiple state governments and now Pure's National Strategic Advisor for Public Sector. Our conversation unpacks the critical challenges and transformative opportunities facing IT leaders in an era of unprecedented technological complexity, from cybersecurity threats to the revolutionary potential of artificial intelligence in government operations. Drawing from Jim's extensive experience leading technology strategies in North Carolina, the state of Washington, and in Pennsylvania, Weaver offers a rare behind-the-scenes perspective on how modern governments are architecting resilient, secure, and innovative digital infrastructures. We examine the intricate balance between risk management and technological advancement, revealing the strategic thinking required to protect sensitive public data while simultaneously leveraging cutting-edge technologies to improve government services and operational efficiency. Beyond technical insights, this episode provides a compelling narrative about leadership, innovation, and the human element of technology. Develop an understanding of how dedicated IT professionals like Jim Weaver are working to safeguard critical infrastructure, navigate complex cybersecurity landscapes, and drive meaningful digital transformation in the public sector. From ransomware prevention to AI implementation, Weaver shares candid stories and strategic insights that demystify the high-stakes world of government technology management.
What happens when technology levels the playing field—when education, innovation, and opportunity become more accessible than ever before? For many, AI is that transformative force, acting as the Great Equalizer across industries. Live from MWC Barcelona, host Matthew Roberts is joined by Tomer Gingold from Amdocs and Hesham Fahmy, Chief Information Officer at TELUS, to explore AI's ever-evolving impact. Hesham kicks things off by breaking down TELUS's transformation from a traditional telecom company to a tech-driven powerhouse, shifting IT from a cost center to a strategic value creator. He also highlights AI's power in education and knowledge democratization, making information more accessible while revolutionizing the way businesses operate. The discussion delves into AI's societal impact and its alignment with TELUS's mission to use technology for social good. Looking ahead, the trio examines AI's rapid adoption, shifting public perceptions, and what the next 12 months might hold. Discover how AI isn't just driving innovation—it's making knowledge more accessible than ever.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
961: What does it take to digitally transform a $5B retail giant across 13 countries? In this episode of Technovation, Peter High sits down with Wayne Sadin, Chief Information Officer of PriceSmart, the largest membership-based warehouse club chain in Central America, the Caribbean, and Colombia. With a tech leadership career spanning over 40 years, Wayne shares how he's orchestrating a sweeping modernization of PriceSmart's legacy systems—moving from 1980s green screens to a real-time, AI-ready infrastructure. He outlines how embedding IT within the business, redefining budgeting to drive alignment, and creating cross-functional collaboration have helped accelerate transformation in a complex, multi-market environment.
On this month's episode of Unscripted Leadership, Comcast Business VP Heather Orrico is joined by Jason Sankey, Chief Information Officer with the City of Atlanta. Jason shares the city’s strategic vision including the importance of digital transformation and “building a city built for the future”. He talks about his personal journey, how to build strong teams, […]
In this episode, Michael Archuleta, Chief Information Officer and HIPAA Information Security Officer at Mt. San Rafael Hospital, shares how his team is revolutionizing rural healthcare through cutting-edge AI, advanced cybersecurity, and digital transformation. He discusses the hospital's nationally recognized IT achievements, the power of AI-driven radiology, and the critical role of cybersecurity in modern healthcare.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
960: How does Palantir, a $3.7 billion data analytics powerhouse, run its own IT operations? In this episode of Technovation, host Peter High sits down with Jim Siders, Chief Information Officer of Palantir, to explore his unique journey from a career in music to leading one of the most efficient IT teams in the industry. Jim discusses Palantir's Customer Zero strategy, the company's federated IT model, and how it has streamlined operations from 200+ IT staff to under 80 while continuing to scale. He also shares his views on AI's role in IT, the elimination of traditional Centers of Excellence, and why breaking legacy IT structures is key to innovation.
Garrett Olin, MBA, Chief Information Officer at Shasta Community Health Center, discusses the center's expansion efforts, addressing cybersecurity concerns, and the ethical implementation of AI into workflow to enhance operational efficiency and patient care.
Brian Janssen, Chief Information Officer for Medicare at WPS Health Insurance, discusses the responsible use of AI in healthcare to improve patient outcomes and reduce costs. He highlights the opportunity to enhance healthcare literacy in response to events from 2024 and shares valuable advice for emerging healthcare leaders.
In today's episode Patrick and Shelli welcome Jay Topper, Chief Customer Officer at Fabric, to discuss his extensive career, leadership practices, and retail trends in 2025. In our wide-ranging discussion, Jay emphasizes the importance of curiosity, self-awareness, and a 'hero culture' within organizations to foster quick and effective change. As an advocate for rapid execution and overcoming complacency, he offers practical advice for leaders to push their teams, but not push them away. Jay unpacks how to strike a balance between speed and thoughtful decision-making to achieve attainable and sustainable successes.(00:23) Welcome Jay Topper(02:15) Jay's Role at Fabric(03:47) Retail Industry Insights for 2025(09:00) Navigating Technology and AI in Retail Tech(14:30) Pushing for Speed in your Teams(23:56) Building a Hero Culture(26:36) Handling Crisis with Levity(29:11) Building Trust in a New Company(41:42) Embracing Impatience(44:31) The Value of Being Proven Wrong(49:02) Closing ThoughtsJay Topper, Chief Customer Officer at Fabric, is a US Army and Coast Guard veteran, who earned a Bachelors degree at the US Coast Guard Academy, and a Masters degree at NYU Tandon School of Engineering. After a decade serving our nation, he's had an exceptional 30 year civilian career, holding technology leadership roles like Chief Digital Officer, Chief Information Officer, Chief Technology Officer at Chico's FAS, FTD, Vitacost, and Rosetta Stone. He hosts his own podcast for Fabric exploring leadership and retail tech, called “Chiefly Digital.”If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts, Spotify, or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.Podcast episode production by Dante32.
Welcome to UNLEARN, the podcast where we will discuss the transformative journeys, innovative tactics, and the pivotal mindset shifts necessary for authentic progress and development. Today, I'm thrilled to welcome Kristie Edling-Day, the current Executive Vice President and Chief Information Officer of Advisor Technology at LPL Financial, and former Principal and Chief Information Officer at Vanguard, a pioneer in strategic development and information management.Kristie is not just a leader, she also loves helping young professionals grow and bringing new ideas to different industries. She is writing a book called ‘Innovate to Elevate: Transforming Markets and Minds in Southeast Asia', where she will share her knowledge. This book is perfect for anyone who wants to make a big difference in technology and business.Kristie has worked in the Financial Services industry for over 18 years, helping improve technology and develop new products. At LPL Financial, she manages Client Works, a platform that helps over 20,000 advisors with important tools for handling accounts, investments, trading, advisory programs, and compliance. She also leads LPL's strategy for AI and innovation, making sure the company uses the latest technology to improve its operations.Key Takeaways:Growing Businesses Worldwide: Kristie shares how to expand companies across different countries. Facing Challenges: Tips on handling problems in fast-growing industries. Learning and Adapting: Why being open to change and unlearning old ways helps with innovation. Using Personal Experience: How Kristie solves problems based on her own challenges.Additional Insights:Smart Strategies and Strong Operations: Kristie explains how these key skills can change industries. Succeeding in Fast-Growing Markets: How to handle challenges in quickly expanding businesses. Turning Experience into Innovation: How Kristie uses her own experiences to create better business solutions.Get ready for an insightful talk with Kristie Edling-Day on bringing fresh ideas into business strategies and building a culture of innovation and growth.Episode Highlights:[00:37] - Episode Introduction"Systems like LPL's ClientWorks platform are so important and they help over 20,000 advisors manage their work more effectively and stay compliant. "[01:35] - Guest Introduction: Kristie Edling-Day.“I did not join Vanguard thinking I wanted to be an executive in technology."[05:20] - Turning Point in Career Growth Choices and Embracing Uncertainty.“On my first day at the new job, I realized that I didn't really know the boss or even the names of all the divisions in the company."[10:05] - Nurturing Passion and Building Effective Leadership Teams"What are the things you were doing when you chose to stay late, didn't mind, and in fact, were excited or couldn't wait to get up the next day?"[16:28] - Adjusting to New Roles and Unlearning"I think it is one of the most profound realizations that two organizations can think about roles and define them very differently."[24:05] - Discovering Aha Moments in Personal Growth"Some of the things that helped you, like those aha moments? Now that you have new clarity, what are you doing differently?"[28:54] - The Need for Unlearning in Industry Evolution...
March 11: In this episode of TownHall, Karla Arzola, Chief Information Officer at Campbell County Health speaks with Jay Millar, Client Director at World Wide Technology and author of 'Be a Hero in Your Home'. Jay shares his compelling journey from a challenging upbringing to becoming a mentor and leader dedicated to helping others succeed. How does one turn personal struggles into strengths? Why is mentorship crucial, especially for men facing unique societal pressures? Jay discusses the importance of finding mentors, being vulnerable, and taking intentional actions to improve one's life. He also highlights the significance of creating spaces for open, honest dialogue. This episode is perfect for anyone looking to understand the transformative power of mentorship and the steps to cultivate meaningful, supportive relationships both personally and professionally. Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex's Lemonade Stand: Foundation for Childhood Cancer
What if I told you that in 2025, the way we access and exchange healthcare data will be fundamentally different? For years, we've talked about interoperability—but now, we're seeing it take shape. Nearly 40% of the CommonWell network and most Q-HINs are responding to patient access requests, opening the door to a new era of seamless, secure, and patient-driven data exchange. Paul L. Wilder, Executive Director of CommonWell Health Alliance, joins Eric to explore the future of healthcare data and the evolving landscape of healthcare interoperability. Learn about the CommonWell Marketplace, how patient access to data is improving, the increasing role of FHIR, and the critical aspects of trust and AI in healthcare. Paul provides key insights to help you and your organization position yourself for success. This episode was recorded live at ViVE 2025 in Nashville. About CommonWell CommonWell is a not-for-profit interoperability advocate and Qualified Health Information Network under the Trusted Exchange Framework and Common Agreement (TEFCA), which facilitates the secure exchange of patient data across more than 36,000 provider sites, representing over 238 million individuals nationwide. CommonWell has enabled the exchange of more than 7.7 billion healthcare records. Visit https://www.commonwellalliance.org/. About Paul Paul is leading the organization as it enters a new chapter in its pursuit of empowering clinicians, practitioners and individuals with interoperability services via its robust, nationwide network. With more than two decades of experience in health IT, Paul has held various roles focusing on imaging, clinical informatics, and interoperability. Before joining CommonWell, Paul was Vice President of Strategy & Business Development for Philips Interoperability Solutions. He also spent close to 10 years with one of the largest regional HIE networks in the world, the New York eHealth Collaborative (NYeC)—serving as its Chief Information Officer, Vice President of Product Management and Program Director for NYeC's Regional Extension Center. During his time with the NYeC, he helped nearly 10,000 primary care providers attest to Meaningful Use and solidified the state's status as one of the national leaders in health IT adoption. Each role enabled him to work and hear directly from providers and end-users of Electronic Health Records (EHRs)—which gives him an important perspective as a leader in health IT adoption and execution. Paul received his Master of Business Administration from New York University, with a concentration in Finance and Operations. He also holds two bachelor's degrees from the University of Pennsylvania: one from the College of Arts and Sciences in Economics and the other from the School of Engineering and Applied Science in Biomedical Science. Paul lives in the New York area with his wife, two daughters and their newest family member, their dog Penny. Bright Spots in Healthcare is produced by Bright Spots Ventures Bright Spots Ventures brings healthcare leaders together to share working solutions or "bright spots" to common challenges. We build valuable and meaningful relationships through our Bright Spots in Healthcare podcast, webinar series, leadership councils, customized peer events, and sales and go-to-market consulting. We believe finding a bright spot and cloning it is the most effective strategy to improve healthcare in our lifetime. Visit our website at www.brightspotsinhealthcare.com
In this episode of The CX Tipping Point Podcast, we spoke to Alexis Bonnell, the Chief Information Officer of the Air Force Research Laboratory, to explore her inspiring journey from her early career in tech to becoming a leader in government innovation. Alexis shares how empathy, curiosity, and clarity have been her guiding principles for driving change and fostering innovation within complex organizations. Alexis was a 2024 Service to the Citizen Award Winner.We delve into the challenges of implementing artificial intelligence, not just as a tool for efficiency but as a way to empower teams and elevate their work. Alexis walks us through a fascinating four-stage process to help people adapt to AI, from the initial "Tada!" moment of excitement to the "Ho-hum" stage of seamless integration.Listeners will learn about the importance of recognizing contributions in teams, the power of positive reinforcement, and Alexis's unique practice of gifting custom shoes to women in government as a token of appreciation for their hard work.The episode also highlights the innovative strategies Alexis is employing to tackle inefficiencies in government processes. From conducting "toil tours" to identify and eliminate waste, to promoting a bold "kill bonus" initiative that rewards stopping unnecessary tasks, Alexis shares actionable insights on creating a culture of progress over activity.Finally, we discuss the human side of AI and change management, exploring how leaders can build trust, empower risk-takers, and shift organizational mindsets from critics to champions.Key Takeaways:How empathy and curiosity fuel innovation in government.The four stages of adapting to AI and its potential to revolutionize work.Strategies for eliminating inefficiencies and fostering a culture of action.Recognizing and rewarding team contributions to drive morale and impact.Stay tuned for a thought-provoking discussion that bridges the gap between technology, people, and purpose.Thank you for listening to this episode of The CX Tipping Point Podcast! If you enjoyed it, please consider subscribing, rating, and leaving a review on your favorite podcast platform. Your support helps us reach more listeners! Stay Connected: Follow us on social media: LinkedIn: @DorrisConsultingInternational Twitter: @DorrisConsultng Facebook: @DCInternational Resources Mentioned: Citizen Services Newsletter 2024 Service to the Citizen Awards Nomination Form
On this episode of DGTL Voices, Ed interviews Dr. Joel Klein, the Senior Vice President and Chief Information Officer at the University of Maryland Medical System. They discuss Joel's journey from being an ER doctor to a leader in healthcare IT, the challenges faced during the COVID-19 pandemic, and the importance of empathy in leadership. Joel shares insights on the role of a CIO, the significance of saying yes to opportunities, and the value of building connections with peers across industries.
In this new episode, Tim Pilleri and Lance Reenstierna speak with author Theresa Payton about cyber security and best practices to keep your online life safe. Theresa M. Payton served as the first female Chief Information Officer for the White House during the President George W. Bush administration and is currently CEO and founder of Fortalice Solutions, a boutique cybersecurity and intelligence services company that's listed in the Global Cybersecurity Top 500. Check out Theresa's work: https://t.co/fFp92E8RVr. Her books: https://www.amazon.com/stores/author/B007ECYE4K. Follow Theresa on Twitter: https://x.com/trackerpayton. Follow Theresa on Facebook: https://www.facebook.com/Fortalice. Follow Missing: TikTok: https://www.tiktok.com/@missingcsm. YouTube: https://www.youtube.com/missingcsm. IG: https://www.instagram.com/MissingCSM/. Twitter: https://twitter.com/MissingCSM. FB: https://www.facebook.com/MissingCSM. Follow Crawlspace: Twitter: https://twitter.com/crawlspacepod . Facebook: https://www.facebook.com/Crawlspacepodcast . Instagram: https://www.Instagram.com/Crawlspacepodcast. TikTok: https://www.tiktok.com/@crawlspacepodcast. Check out our entire network at http://crawlspace-media.com/. Learn more about your ad choices. Visit megaphone.fm/adchoices