Application of psychological and physiological principles to engineering and design
POPULARITY
Categories
137 episodes with human factors
88 episodes with human factors
51 episodes with human factors
22 episodes with human factors
16 episodes with human factors
42 episodes with human factors
13 episodes with human factors
11 episodes with human factors
18 episodes with human factors
9 episodes with human factors
10 episodes with human factors
18 episodes with human factors
154 episodes with human factors
10 episodes with human factors
11 episodes with human factors
11 episodes with human factors
4 episodes with human factors
9 episodes with human factors
6 episodes with human factors
11 episodes with human factors
5 episodes with human factors
16 episodes with human factors
5 episodes with human factors
8 episodes with human factors
4 episodes with human factors
4 episodes with human factors
18 episodes with human factors
12 episodes with human factors
6 episodes with human factors
5 episodes with human factors
3 episodes with human factors
7 episodes with human factors
7 episodes with human factors
3 episodes with human factors
68 episodes with human factors
68 episodes with human factors
3 episodes with human factors
5 episodes with human factors
7 episodes with human factors
4 episodes with human factors
3 episodes with human factors
4 episodes with human factors
3 episodes with human factors
4 episodes with human factors
3 episodes with human factors
4 episodes with human factors
4 episodes with human factors
6 episodes with human factors
3 episodes with human factors
3 episodes with human factors
3 episodes with human factors
3 episodes with human factors
2 episodes with human factors
4 episodes with human factors
What happens when a medical device innovator applies human factors thinking to one of society's biggest challenges? Shannon Clark, founder and president of HavenSafe, shares her journey from pioneering human factors engineering in medical technology to tackling homelessness through data and systems-level solutions. She discusses why human factors goes far beyond FDA compliance, what startups often get wrong, and how the same principles used to improve patient safety can help create better outcomes in social services.Shannon Clark LinkedInHavenSafe LinkedInProject Medtech Podcast Episode 121"Homelessness is a Housing Problem" by Greg Colburn and Clayton Page Aldern "Positive Intelligence" by Shirzad Chamine Duane Mancini LinkedInProject Medtech WebsiteProject Medtech LinkedInThank you to our sponsors: Ward Law, Wheelhouse DMG, and JumpStart Inc.
## Podcast-Beschreibung Was bewegt die Allgemeine Luftfahrt aktuell? In dieser Folge von „Hast du schon gehört?“ sprechen wir über wichtige News aus der General Aviation, neue Entwicklungen bei Flugsicherheit, Luftrecht und Technik sowie über spannende Fly-Ins und Aviation-Events. Bei Siebert Luftfahrtbedarf steht nach 37 Jahren ein Generationenwechsel an. Yannick Weichert übernimmt die Geschäftsführung und führt das Traditionsunternehmen in die nächste Generation. Elektrisches Fliegen wird ebenfalls konkret: Beim Green Aviation Hub Fly-In am Flugplatz Traben-Trarbach steht gemeinsam mit Pipistrel die Zukunft nachhaltiger Antriebe im Mittelpunkt. Elektroflugzeuge können dort nicht nur am Boden, sondern auch im Flugbetrieb erlebt werden. Auch im Segelflug gibt es Neuigkeiten: Der Angelika Machinek Förderverein hat die Bewerbung für sein Förderflugzeug LS8 für die Saison 2027 geöffnet und unterstützt damit ambitionierte Segelflugpilotinnen auf dem Weg in den Leistungssport. Technisch spannend wird es bei der Beechcraft Denali. Der neue Single Engine Turboprop von Textron Aviation befindet sich in der finalen Flugerprobung. GE Catalyst Triebwerk, FADEC, Garmin G3000, Emergency Autoland, rund 285 Knoten Reisegeschwindigkeit und etwa 1.600 NM Reichweite machen die Denali zu einem interessanten Konkurrenten für PC-12, TBM und andere leistungsstarke Turboprops. Ein Schwerpunkt dieser Folge liegt auf der Flugsicherheit und den Human Factors. Wir sprechen über Stress, Entscheidungsfindung, Kommunikation und CRM im Cockpit – und über die Frage, warum Erfahrung allein nicht automatisch vor Fehlentscheidungen schützt. Dazu schauen wir auf die Flugsicherheitsstatistik 2026 des DAeC. Besonders auffällig: Viele schwere Ereignisse passieren während Start, Anflug und Landung. Technische Defekte stehen dabei deutlich seltener im Mittelpunkt als menschliche Faktoren wie Kontrollverlust, mangelnde Luftraumbeobachtung, schlechtes Entscheidungsmanagement oder das Festhalten an einem Plan trotz verschlechterter Bedingungen. Auch beim Thema Transponder gibt es immer noch gefährliche Missverständnisse. Wir sprechen über Transponderpflicht, Ground- und ALT-Modus, ADS-B Out, SIL-Werte sowie darüber, warum ein eingeschalteter Transponder ein wichtiger Bestandteil moderner Kollisionswarnsysteme ist. Weitere Themen dieser Folge: Neuer Präsident beim Luftfahrt-Bundesamt: Alexander Schott übernimmt das LBA und setzt Schwerpunkte bei Digitalisierung, Nachhaltigkeit und Flugsicherheit. Die EASA veröffentlicht mit ENCODE ein neues Werkzeug für die Lärmschutzzertifizierung und soll damit Zulassungen und Modifikationen in der General Aviation vereinfachen. Wir klären die Rechtslage zur UL-Schleppberechtigung und warum Flugstunden auf klassischen E-Klasse-Flugzeugen nicht einfach auf die erforderliche UL-Erfahrung angerechnet werden können. Außerdem geht es um die neuen Regeln zur Eigenstaffelung in Deutschland und darum, unter welchen Bedingungen Piloten selbst Verantwortung für den Abstand zu anderem Verkehr übernehmen können. Und wir schauen in die USA: Die FAA testet mit „Mobile Clearance“ digitale IFR-Freigaben direkt auf Tablet und Electronic Flight Bag. ForeFlight, Garmin Pilot und moderne Avionik könnten damit künftig einen weiteren Teil des klassischen Funkverkehrs digitalisieren. Zum Abschluss gibt es wie immer die aktuellen Aviation-Termine: Flugplatzfeste, Fly-Ins, die Deutsche Meisterschaft im Ultraleichtfliegen, das Rotax Fly-In, Texel Wings over Holland, das Boller Fly-In, das Burger Fly-In und weitere Veranstaltungen für Privatpiloten und Luftfahrtbegeisterte. General Aviation, Privatpiloten, Flugsicherheit, Luftrecht, IFR, UL-Fliegen, Segelflug, neue Flugzeuge und aktuelle Aviation-News – kompakt zusammengefasst in einer neuen Folge der Privatpiloten-Lounge.
Host Trey Reid talks with Jessica Feltz of the Arkansas Game and Fish Commission's Conservation Support Division about how social science informs hunting, fishing, and conservation decisions. Feltz explains the “three-legged stool” of conservation—species, habitat, and people—and why understanding human behavior is essential for effective management. She describes tools like facilitated public meetings, interviews, focus groups, and scientifically designed surveys, including the biennial regulations survey, emphasizing it is not a vote but a way to predict how changes may affect public behavior and experiences. Feltz details the intensive process of coding tens of thousands of public comments for themes and shares examples such as focus groups on trout permit fee increases, a multi-year bear hunter study, and trends like younger waterfowl hunters and older trout anglers.
Outer Limits Season 1 Episode 8 The Human Factor
„Safety First“ – ein Grundsatz, der in der Fliegerei eigentlich an erster Stelle stehen sollte. Doch eine umfassende Studie der Bundesstelle für Flugunfalluntersuchung (BFU) offenbart ein bitteres Resultat: Der Mensch bleibt das schwächste Glied in der Kette. Ob Hobbypilot im Ultra-Leichtflugzeug (UL) oder erfahrener Kapitän – menschliche Fehler und sicherheitskritische Handlungen betreffen Piloten aller Klassen. In dieser Folge der Privatpiloten-Lounge gehen wir den tiefere Ursachen von Flugunfällen auf den Grund. Warum neigen wir dazu, Regeln zu brechen? Was unterscheidet unbeabsichtigte Fehler von gefährlichen Routine- oder optimierenden Verstößen? Das erwartet dich in dieser Episode: ⚬ Die DuPont Bradley-Kurve: Was wir im Luftsport von der Arbeitssicherheit lernen können und warum eine echte Sicherheitskultur Leben rettet. ⚬ Das HFACS-Modell & Schweizer-Käse-Modell: Wie systemische Probleme und sicherheitskritische Handlungen zu Unfällen führen. ⚬ Fehler vs. Verstöße: „Kann er nicht“ oder „Will er nicht?“ – die 5 Arten von Regelverstößen (von Routine bis Nervenkitzel). ⚬ Die 5 gefährlichen Einstellungen der FAA: Unverwundbarkeit, Macho-Gehabe & Co. erkennen und abstellen. ⚬ Safety Management Systems (SMS) in Vereinen: Warum Flugvereine dringend ihre Flugsicherheitskultur stärken müssen. Egal ob Flugschüler, Vereinspilot oder erfahrener Aviatiker: Diese Folge hilft dir, dein eigenes Verhalten im Cockpit zu reflektieren, Gefahrenmuster zu durchbrechen und für maximale Sicherheit bei jedem Flug zu sorgen.
On todays episode of True-Blue Conversations, I am joined by former Australian Special Forces SASR veteran Dr Dan Cooper. After underperforming at school, Dan joined the Army and posted to 3 RAR, deploying to Timor in 1999. A short time later, Dan attempted SASR selection in 2001 and completed the selection course. After Reo and 9-11, Dan (qualifying as a water operator) deployed straight away on the 2nd rotation to Afghanistan in 2002. Dan served in all 3 Sabre SQNs and OSS during his career. Between 2002 and 2016, Dan conducted dozens of operations in Afghanistan and other parts of the world. In 2008, Dan started what would grow into the SASR Human Performance program and the foundation program for SOCOMD and the Army to develop their Human Performance and gained an undergrad degree in Sports Science a double masters in Strength and Conditioning and conducted research into cognitive and physiological performance. After qualifying for a research scholarship, Dan has gone on to further studies and has completed a PhD on the Human Factors to improve transfer of training and performance in high-threat combat environments. On leaving SASR, Dan spent 2 years working with the QLD Reds high-performance program. Dan now uses his experience and research to develop a Critical response performance and innovation initiative to provide free education, training, and development to front-line performers/organisations. Between 2010 and 2022 Dan completed a range of activities including a 250km multi day ultra in the Aussie desert, several 100km ultra's, coveted at the Cross-fit regionals and masters games, the Yukon Arctic Ultra 750km foot race, a 24hr obstacle course race, the Iditarod trail invitational 550km and 1600km foot race and currently looking into an attempt at a solo South Polo expedition. This is a raw, powerful and deeply honest conversation about sacrifice, resilience and the realities of life as an elite Australian Special Forces operator. Presenter: Adam Blum Guest: Dr Dan Cooper Editor: Kyle Watkins
Does networking make you cringe? You are not alone, and you are not wrong. Most of what passes for networking is fake, and you can feel it.Lirone Glikman has spent 12 years teaching a different way. She is the founder of The Human Factor, a global consulting and training firm, and the author of the bestselling Super Connector's Playbook, which she has taught in 27 countries. Her core belief: the gap between you and the life you want is usually about people, and authentic relationship building is a skill nobody teaches us.In this conversation, Rosie and Lirone talk about:The moment at 21, alone in Sydney, when Lirone discovered her connecting superpowerWhy modesty is not practical, and when staying quiet costs you the creditThe six pillars of her Super Connectors approach, from your people plan to leveraging for resultsHow one employee turned her most difficult coworkers into allies, starting with lunch and cakeThe research she cites linking real workplace relationships to about four more years of lifeWhy introverts may be the best connectors in the roomIf building relationships at work has always felt like a performance, this episode shows you how to do it as yourself.https://www.linkedin.com/in/lironeglikman/Ready to put your impact into words leadership recognizes and rewards? Grab Rosie's free Impact Clarity Coach: https://nowomanleftbehind.ac-page.com/impact-clarity-ai-optinhttps://nowomanleftbehind.com/
In this week's episode of The Safety Guru, we're joined by Dr. Era Poddar, who shares her extensive expertise in ergonomics and human factors to explore what these principles are, why they matter, and how organizations can proactively integrate them into workplace design to transform safety outcomes, boost productivity, and build safer, smarter workplaces. She discusses the wide-ranging benefits of integrating these principles, including better decision-making, reduced cognitive load for employees, fewer errors, a lower risk of serious injuries and fatalities, and measurable returns on investment (ROI) through improvements in quality, productivity, and overall safety performance. This insightful discussion also highlights how leaders can champion ergonomic improvements, leverage emerging technologies that are reshaping workplace design, and foster a culture of continuous learning and improvement. Tune in to discover how ergonomics and human factors work together to build safer, healthier, and more productive organizations. Don't miss this episode! About the Guest: Dr. Era Poddar is a Canadian Certified Professional Ergonomist (CCPE) and safety specialist, with broad international experience across North America, the Middle East, and Asia. With more than twenty years in consulting, coaching, training, and research related to ergonomics, human factors, workplace accommodation, and safety, Dr. Poddar helps organizations meet goals in health and safety, ergonomics, and MSI control. Her expertise covers industry, academia, corporate, and government sectors. She holds a Ph.D. in Industrial Ergonomics, a NEBOSH International General Certificate in Occupational Health and Safety (practical applications), and a mini-executive MBA from the Sauder School of Business, UBC. For more Information: https://ergoera.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Bill Culhane sits down with Danny Mays, Chief Procurement Officer for the Maryland Judiciary, overseeing a $760 million operating budget for a statewide court system. Danny holds five procurement certifications (CPPO, CPPB, NIGP-CPP, CPSM, CPSD) and has invested creativity, passion and years sharing what he knows with the profession.In this episode, Danny discusses technology procurement failure patterns, the gap between vendor demos and actual delivery, what it means for the future of procurement to be empowered rather than diminished. Danny and Bill share why NIGP Forum in Columbus this August is worth attending. Straightforward, experienced, and worth a listen.Rick Jennings closes down the episode with a Crazy Bids that really rocks!... and waters.Danny Mays on LinkedInMore on Danny Mays: Danny Mays is the Assistant State Court Administrator of Operations for the Maryland Judiciary, where he leads Procurement, Budget and Finance, Facilities, and Security Administration. He also serves as the Judiciary's Chief Procurement Officer, overseeing procurement strategy, contracts, grants, process improvement, and cross-functional operations for a statewide court system with a $760 million annual operating budget.A longtime public procurement practitioner, instructor, and advocate, Danny has built much of his career around helping procurement move beyond compliance and into leadership. He has served as President of the Maryland Public Purchasing Association, teaches for NIGP, serves as a consultant for public procurement agencies, and holds multiple procurement and supply management certifications, including CPPO, CPPB, NIGP-CPP, CPSM, and CPSD.Danny's work focuses on making procurement more practical, strategic, and people-centered, whether that means improving solicitation quality, navigating technology and AI-related risks, strengthening supplier relationships, or helping teams understand their value within the organization. Outside of procurement, he is a musician, public speaker, and professional wrestling ring announcer, which probably explains why he believes even the most technical public procurement conversation can use a little more energy.Nominations for the 3rd David and Beverly Nash Leadership Award are open. Go here or email bculhane@beaconbid.com.Powered by BidPrime and Beacon Bid.Watch on YouTube
In this episode of Behind the Prop, hosts Bobby Doss and Wally Mulhearn dive into the Dirty Dozen, a set of twelve human factor traps that can affect pilots and mechanics alike. Originally released by the FAA around 2011 or 2012 as a poster for mechanics, these traps apply equally to pilots and can lead to serious situations if not recognized. The discussion covers everyday traps like complacency and distraction that bite on routine flights, as well as decision-making and awareness issues. Bobby and Wally share personal anecdotes, including stories about fuel checks during checkrides, the dangers of expectation bias, and real-world incidents like the Eastern Airlines Flight 401 crash caused by a distraction over a light bulb. They emphasize how these factors, including fatigue, pressure, lack of communication, and normalization of deviation, can cascade into problems for even experienced aviators. To combat these traps, the hosts offer practical defenses such as setting personal minimums, chair flying, using checklists effectively, and maintaining situational awareness. They stress the importance of being prepared, honest with oneself, and continuously learning to avoid the Swiss cheese model of accidents. Listeners are encouraged to review the Dirty Dozen poster linked in the show notes.
Send us Fan MailOffshore safety is not just about PPE, paperwork, or compliance. It is about how people think, lead, communicate, and look after each other in high-risk environments at sea.In this episode of Sea Views, host Julia Gosling is joined by Adam Parnell and guest Gordon Foot, MNM FNI - Offshore Client Representative, an offshore operations professional with decades of experience across Royal Navy submarines, oil and gas, subsea work, cable operations, renewables, offshore wind, marine construction, and high-hazard maritime environments.Gordon shares how a career that began in submarines developed into a wide-ranging life offshore, working with large construction vessels, international teams, evolving technology, and complex operations where safety cannot be treated as a bolt-on. It has to be lived.The discussion moves from offshore safety culture and lessons learned from major maritime and hydrocarbon incidents to human factors, resilience, self-awareness, leadership, connectivity at sea, seafarer welfare, and why the next generation needs to understand the scale of opportunity within the blue economy.NEWS! If you love listening to us....you can also watch Sea Views episodes on YouTube.CHIRPImproving safety at sea worldwide through the confidential and independent reporting programme.Make an incident report to CHIRP Maritime hereThe Seafarers' CharityImproving the lives of seafarers and their families for more than 105 years.by Ahoy Communications Ltd
Offshore safety is not just about PPE, paperwork, or compliance. It is about people, judgement, leadership, resilience, and understanding risk before it becomes an incident.In this episode of Sea Views, Julia Gosling and Adam Parnell are joined by Gordon Foot, MNM FNI | Offshore Client Representative, for a conversation about the reality of life and work offshore.Gordon's maritime career has taken him from Royal Navy submarines into offshore operations across oil and gas, subsea work, cables, renewables, offshore wind, marine construction, and high-risk maritime environments. His perspective is grounded in decades of practical experience, but the heart of this conversation is the people who make offshore operations work.The discussion explores safety culture, human factors, resilience, self-awareness, teamwork, connectivity at sea, seafarer welfare, mentoring, and why offshore safety has to be lived, not simply written into procedures.Gordon also reflects on the opportunities within the blue economy, the importance of bringing younger people into maritime, and why curiosity, empathy, and strong leadership still matter in an industry shaped by technology, risk, and constant change.Prefer to read? Head to Yachting News on the website: https://www.yachtinginternationalradio.com/yachting-newsSupported by: CHIRP Maritime & The Seafarers' Charity www.chirp.co.uk | www.theseafarerscharity.org
The age of AI is upon us and is already changing the way we conduct our lives. What is the optimal division of tasks between humans and machines? On this episode of Mind Matters News, host Robert J. Marks welcomes psychologist Dr. Joe McDonald to the podcast to explore the relationship between cognitive psychology and artificial intelligence (AI). Dr. McDonald is an expert in cognitive psychology and human factors research. He is the CEO and Principal at Jumpseat Research, a firm that applies cognitive science principles to improve technology design and user experiences. Dr. McDonald has over 15 years of experience in this field, holds a PhD in Human Factors from Georgia Tech, and is passionate about empowering people through technology. Source
David is a veteran cybersecurity executive with more than 30 years of experience and currently serves as Chief Information Security Officer after previously leading Oracle's SaaS Cloud Security organization. David has held leadership roles at Microsoft and Google Cloud, helping build and secure some of the world's largest cloud platforms. He's also a former U.S. Navy electronic warfare specialist, an inventor with more than 30 security patents, and now serves as both a Chief Information Security Officer and Venture Partner.00:00 Intro02:50 Our Guest05:50 The Evolution of Technology and Coding10:55 AI's Role in Software Development and Security16:07 DevSecOps and Cloud Security Architecture18:35 The Future of Vulnerabilities and Human Factors in Cybersecurity21:22 The Value of Veterans in Cybersecurity22:21 Maturing Organizations in Cybersecurity23:20 Understanding Risk and Maturity Models24:51 Simplicity in Cybersecurity Practices25:27 Challenges for Small and Medium Enterprises27:05 Adopting AI in Organizations29:58 Data Leakage Prevention Strategies32:01 Third Party Risk Management35:02 Concerns with Embedded Systems37:50 Emerging Threats in Cybersecurity39:58 The Future of Cyber Threats43:27 Leveraging AI for Enhanced Capabilities
Why do some physicians thrive when new workflow tools are introduced, while others continue to struggle despite having access to the same resources? In this insightful episode of Life Changing Moments, host Dr. Dael Waxman sits down with Dr. Sachiko Kaizuka—Associate Professor of Family Medicine at the University of Rochester School of Medicine—to explore the intersection of physician well-being, workflow design, and coaching. Dr. Kaizuka shares her journey from rural practice burnout to becoming an EMR "super user" and wellness advocate. She introduces the concept of human factors ergonomics—a framework used in aviation and aerospace to optimize human performance—and explains how it applies to healthcare. Her research demonstrates that combining human factors principles with personalized coaching helps physicians reduce cognitive load, improve note closure rates, decrease after-hours EMR work, and sustain improvements in well-being long after coaching ends. This conversation offers practical tools for any clinician feeling overwhelmed by documentation, inbox management, and the competing demands of modern medicine. Key Topics Discussed: Dr. Kaizuka's personal journey through burnout and recovery in rural practice. The concept of human factors ergonomics and its application to healthcare. Understanding cognitive energy as a finite resource that must be budgeted and replenished. Why resilience and mindfulness alone aren't enough to address physician burnout. The "missing link" between workflow tools and physician adoption: personalized coaching. How coaching helps clinicians identify and challenge beliefs about perfectionism and expectations. Practical examples: reframing note-writing, setting boundaries, and letting go of unnecessary tasks. The NASA Task Load Index and the emotional cost of frustration. Results from Dr. Kaizuka's pilot study: improved note closure rates, reduced after-hours EMR use, sustained well-being improvements. The power of shifting from "EMR hater" to curious learner. Future plans: scaling the coaching model and training peer coaches. Guest Information: Dr. Sachiko Kaizuka, MD – Associate Professor of Family Medicine, University of Rochester School of Medicine MD Coaches: mymdcoaches.com Relevant Links: MD Coaches: mymdcoaches.com Companion podcast: Rx for Success with Dr. Randy Cook Society of Teachers of Family Medicine (STFM)
In Chilling Effects: Repression, Conformity, and Power in the Digital Age (Cambridge UP, 2025), Jonathon W. Penney explores the increasing weaponization of surveillance, censorship, and new technology to repress and control us. With corporations, governments, and extremist actors using big data, cyber-mobs, AI, and other threats to limit our rights and freedoms, concerns about chilling effects – or how these activities deter us from exercising our rights – have become urgent. Penney draws on law, privacy, and social science to present a new conformity theory that highlights the dangers of chilling effects and their potential to erode democracy and enable a more illiberal future. He critiques conventional theories and provides a framework for predicting, explaining, and evaluating chilling effects in a range of contexts. Urgent and timely, Chilling Effects sheds light on the repressive and conforming effects of technology, state, and corporate power, and offers a roadmap of how to respond to their weaponization today and in the future. You can find more information about Jon at his website: https://jonpenney.com/ Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network
Today, Steve speaks with James Wilkson, managing partner at AEC Global Search Consultants, an executive search and advisory firm. James and Steve discuss why today's leaders must be flexible and emotionally intelligent, who belongs in today's boardrooms, and how leaders can protect their personal brands online. Steve also asks James to look into the crystal ball.Key Takeaways: The most important trait for leaders today is flexibility. Today's leaders must understand the technology they're implementing in their organizations. Almost everything you do is visible online today, so be careful and mind your behavior. Tune in to hear more about: Managing different generations in the workplace (4:18) How boards can upskill (12:31) What will surprise leaders a year from now (18:29) Standout Quotes: “I think AI, without a doubt is going to continue to accelerate and alter how we think, but just like anything else, it's just going to be an extremely robust tool down the line.” - James Wilkson “And leaders today, the leaders that are well-trained at being able to relate across generations and across technology are the ones that are going to continue being the leaders, and they're going to hone the next leadership team. The ones that are resistant and the ones that are frustrated, they're just not going to sustain leadership roles that much longer.” - James Wilkson “It's just a massive tsunami of discussion about AI and how it's going to change everything, and it is, but I think we're only going to briefly be led by this loss of work purpose, this loss of what... I think companies right now, the reason there's such a holdback on what do we do? We really slowed down hiring, are the entry level jobs all going to be gone? Yes, probably briefly because we're having a reaction, a knee-jerk reaction, but I think we're going to quickly find out that this is going to bring about a lot of different opportunity. So I think we'll plateau for a while, and then we'll begin utilizing humans in different roles that are still the same role that's just adapted itself to what technology has brought for us.” - James Wilkson Read the transcript of this episodeSubscribe to the ISF Podcast wherever you listen to podcastsConnect with us on LinkedIn and TwitterFrom the Information Security Forum, the leading authority on cyber, information security, and risk management.
In Chilling Effects: Repression, Conformity, and Power in the Digital Age (Cambridge UP, 2025), Jonathon W. Penney explores the increasing weaponization of surveillance, censorship, and new technology to repress and control us. With corporations, governments, and extremist actors using big data, cyber-mobs, AI, and other threats to limit our rights and freedoms, concerns about chilling effects – or how these activities deter us from exercising our rights – have become urgent. Penney draws on law, privacy, and social science to present a new conformity theory that highlights the dangers of chilling effects and their potential to erode democracy and enable a more illiberal future. He critiques conventional theories and provides a framework for predicting, explaining, and evaluating chilling effects in a range of contexts. Urgent and timely, Chilling Effects sheds light on the repressive and conforming effects of technology, state, and corporate power, and offers a roadmap of how to respond to their weaponization today and in the future. You can find more information about Jon at his website: https://jonpenney.com/ Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/public-policy
In Chilling Effects: Repression, Conformity, and Power in the Digital Age (Cambridge UP, 2025), Jonathon W. Penney explores the increasing weaponization of surveillance, censorship, and new technology to repress and control us. With corporations, governments, and extremist actors using big data, cyber-mobs, AI, and other threats to limit our rights and freedoms, concerns about chilling effects – or how these activities deter us from exercising our rights – have become urgent. Penney draws on law, privacy, and social science to present a new conformity theory that highlights the dangers of chilling effects and their potential to erode democracy and enable a more illiberal future. He critiques conventional theories and provides a framework for predicting, explaining, and evaluating chilling effects in a range of contexts. Urgent and timely, Chilling Effects sheds light on the repressive and conforming effects of technology, state, and corporate power, and offers a roadmap of how to respond to their weaponization today and in the future. You can find more information about Jon at his website: https://jonpenney.com/ Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/science-technology-and-society
In Chilling Effects: Repression, Conformity, and Power in the Digital Age (Cambridge UP, 2025), Jonathon W. Penney explores the increasing weaponization of surveillance, censorship, and new technology to repress and control us. With corporations, governments, and extremist actors using big data, cyber-mobs, AI, and other threats to limit our rights and freedoms, concerns about chilling effects – or how these activities deter us from exercising our rights – have become urgent. Penney draws on law, privacy, and social science to present a new conformity theory that highlights the dangers of chilling effects and their potential to erode democracy and enable a more illiberal future. He critiques conventional theories and provides a framework for predicting, explaining, and evaluating chilling effects in a range of contexts. Urgent and timely, Chilling Effects sheds light on the repressive and conforming effects of technology, state, and corporate power, and offers a roadmap of how to respond to their weaponization today and in the future. You can find more information about Jon at his website: https://jonpenney.com/ Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/law
In Chilling Effects: Repression, Conformity, and Power in the Digital Age (Cambridge UP, 2025), Jonathon W. Penney explores the increasing weaponization of surveillance, censorship, and new technology to repress and control us. With corporations, governments, and extremist actors using big data, cyber-mobs, AI, and other threats to limit our rights and freedoms, concerns about chilling effects – or how these activities deter us from exercising our rights – have become urgent. Penney draws on law, privacy, and social science to present a new conformity theory that highlights the dangers of chilling effects and their potential to erode democracy and enable a more illiberal future. He critiques conventional theories and provides a framework for predicting, explaining, and evaluating chilling effects in a range of contexts. Urgent and timely, Chilling Effects sheds light on the repressive and conforming effects of technology, state, and corporate power, and offers a roadmap of how to respond to their weaponization today and in the future. You can find more information about Jon at his website: https://jonpenney.com/ Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems.
In Chilling Effects: Repression, Conformity, and Power in the Digital Age (Cambridge UP, 2025), Jonathon W. Penney explores the increasing weaponization of surveillance, censorship, and new technology to repress and control us. With corporations, governments, and extremist actors using big data, cyber-mobs, AI, and other threats to limit our rights and freedoms, concerns about chilling effects – or how these activities deter us from exercising our rights – have become urgent. Penney draws on law, privacy, and social science to present a new conformity theory that highlights the dangers of chilling effects and their potential to erode democracy and enable a more illiberal future. He critiques conventional theories and provides a framework for predicting, explaining, and evaluating chilling effects in a range of contexts. Urgent and timely, Chilling Effects sheds light on the repressive and conforming effects of technology, state, and corporate power, and offers a roadmap of how to respond to their weaponization today and in the future. You can find more information about Jon at his website: https://jonpenney.com/ Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/technology
This presentation was recorded at YOW! 2025.https://yowcon.comMatt Brunt - Dungeon Master & Team TinkererRESOURCEShttps://bsky.app/profile/brunty.mehttps://mastodon.social/@bruntyhttps://github.com/Bruntyhttps://www.linkedin.com/in/mattbrunthttps://brunty.meABSTRACTYou enter the dungeon, as the echoes of your footsteps sound around you, something catches your eye - is that… oh, oh no.You grab your trusty sword and with your fellow adventurers, you seek to overcome the mighty challenge that lays ahead of you: building software.This talk is a look at some of the parallels between Dungeons and Dragons, and software development.We'll see how lessons learned through delving into dungeons and fighting monsters with a party of adventurers can help teams of developers when building software in the real world.Are you ready to join me in a mighty quest for better software? [...]Download slides and read the full abstract here:https://yowcon.com/brisbane-2025/sessions/3641RECOMMENDED BOOKSHeidi Helfand • Dynamic Reteaming • https://amzn.to/3Fvu5BAHeidi Helfand • How to Change Your Teams • https://leanpub.com/DRTGuideCarl Larson & Frank M J LaFasto • Teamwork • https://amzn.to/4cFWseQGene Kim & Steve Spear • Wiring the Winning Organization • https://amzn.to/3QJcfBpBlueskyInstagramLinkedInFacebookCHANNEL MEMBERSHIP BONUSJoin this channel to get early access to videos & other perks:https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/joinLooking for a unique learning experience?Attend the next GOTO conference near you! Get your ticket: gotopia.techSUBSCRIBE TO OUR YOUTUBE CHANNEL - new videos posted daily!
In Chilling Effects: Repression, Conformity, and Power in the Digital Age (Cambridge UP, 2025), Jonathon W. Penney explores the increasing weaponization of surveillance, censorship, and new technology to repress and control us. With corporations, governments, and extremist actors using big data, cyber-mobs, AI, and other threats to limit our rights and freedoms, concerns about chilling effects – or how these activities deter us from exercising our rights – have become urgent. Penney draws on law, privacy, and social science to present a new conformity theory that highlights the dangers of chilling effects and their potential to erode democracy and enable a more illiberal future. He critiques conventional theories and provides a framework for predicting, explaining, and evaluating chilling effects in a range of contexts. Urgent and timely, Chilling Effects sheds light on the repressive and conforming effects of technology, state, and corporate power, and offers a roadmap of how to respond to their weaponization today and in the future. You can find more information about Jon at his website: https://jonpenney.com/ Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/book-of-the-day
Today's political fiction is a spy novel, a Cold War comedy and a meditation on the nature of good and evil: Graham Greene's The Human Factor. Why has Greene so fallen out of fashion? What made the South African secret police his idea of pure evil? Was this book shaped by Greene's own experiences with ‘the third man' Kim Philby? And how did Greene prefigure the world of Slow Horses? Out now on PPF+: our latest bonus episode in which David talks to Luke Kemp, author of Goliath's Curse, about whether and how Ursula Le Guin's vision of a stateless world matches up to his own. To get this and all our bonus episodes plus ad-free listening sign up to PPF+ now https://www.ppfideas.com/join-ppf-plus Join us on Friday 19th June at the Regent Street Cinema in London for the final film in our current season: a screening of Never Let Me Go followed by a live podcast recording with geneticist and science writer Adam Rutherford. Tickets available now https://bit.ly/4x641XC You can find out everything you need to know about this podcast – who we are, what we do, plus merch, events and full lists of all episodes including PPF+ bonus episodes on our website https://www.ppfideas.com Next Time in Great Political Fictions: The Years Learn more about your ad choices. Visit podcastchoices.com/adchoices
"It costs you nothing to be respectful, but it will cost you relationships if you assume the worst in other people every time." Former Salesforce Senior Director David Fung joins host Josh Seldin to tackle the ultimate challenge of matrixed organizations: how to get things done when you aren't the boss. David pulls back the curtain on the psychology of human behavior, showing leaders how to move away from command-and-control tactics and step into a culture of high-yielding influence. Josh and David explore the "What's in it for me?" (WIIFM) factor, why flatter organizations require a complete abandonment of corporate egos, and how to successfully hold peers accountable when deadlines slip. From building cross-functional "piggy banks" of trust to dealing with holiday weekend emergencies, this episode provides a sharp, real-world playbook on how to lead effectively using credibility, authentic connection, and strategic relevance. Key Takeaways: ✅ The Authority Fallacy: Why relying on a title or organizational hierarchy to drive priorities results in checked-out teams who only do the bare minimum. ✅ The Influencer Triad: Mastering the three requirements of non-authoritative leadership—establishing deep structural credibility, forging human connection, and maintaining radical relevance. ✅ Bypassing the Transactional Trap: How to stop treating corporate relationships like a fast-food order and start building genuine, proactive rapport across departments. ✅ Uncovering Hidden Leverage: Strategies for finding shared commonalities and collective alignment across seemingly disconnected departmental silos. ✅ Peer-to-Peer Accountability: A live roleplay framework for politely but firmly holding cross-functional colleagues accountable to their commitments through the lens of integrity. ✅ The True Cost of Respect: Understanding how a baseline of humility, transparency, and empathy acts as your most powerful currency for sustainable, long-term career success. Connect with David Fung: Podcast: https://coachfulcoaching.com/podcast Website: http://www.coachfulcoaching.com/ Contact Josh: leadinquarters@gmail.com Follow Leadership in Quarters: @leadinquarters on Instagram, YouTube, and TikTok Artwork: Adam Powell Music I Use: Bensound.com/royalty-free-music License code: RFDYFOWDK3BYX6UZ Artist: : Benjamin Tissot #LeadershipInQuarters #DavidFung #InfluenceWithoutAuthority #CrossFunctionalLeadership #CorporateCulture #ExecutiveCoaching #TechLeadership #JoshSeldin #YourGrowthAscent
Sponsor Medboard Medboard: https://www.medboard.com/EUROPEEurope Starts Regulating the Regulators - Implementing Regulation (EU) 2026/977: https://eur-lex.europa.eu/eli/reg_impl/2026/977/ojEUDAMED is mandatory - Panic is raising: https://health.ec.europa.eu/medical-devices-eudamed/overview_enGermany: https://www.bfarm.de/SharedDocs/Downloads/DE/Medizinprodukte/DMIDS-anleitung-anzeigepflichtige-mp-ivd.pdf?__blob=publicationFileBelgium: https://www.famhp.be/en/news/eudamed_clarifications_regarding_obligations_from_28_may_2026Portugal: https://www.infarmed.pt/web/infarmed/noticias/-/journal_content/56/15786/13092901AI Medical Devices - Timeline changed for AI ACT: https://www.consilium.europa.eu/en/press/press-releases/2026/05/07/artificial-intelligence-council-and-parliament-agree-to-simplify-and-streamline-rules/Germany guidance: https://www.bundesnetzagentur.de/DE/Fachthemen/Digitales/KI/5_Innovationen/_DL/Roadmap_Pilot.pdf?__blob=publicationFile&v=5Spain new HTA - Royal Decree 415/2026: https://www.boe.es/boe/dias/2026/05/29/pdfs/BOE-A-2026-11587.pdfDenmark on languages - Reminder that there are requirements to follow: https://laegemiddelstyrelsen.dk/en/devices/registration-and-marketing/language-requirement/UKMHRA regulatory advice meetings - Pay and ask what you want: https://www.gov.uk/guidance/medical-devices-ask-for-a-regulatory-advice-meeting-from-the-mhraEasy Medical Device solutionsEasyIFU - electronic Instruction for Use: https://easyifu.comSmarteye - electronic Quality Management System: https://eqms-smarteye.com/Rest of the WorldFDA reinforce Human Factors expectations - This is not nice to have: https://www.fda.gov/regulatory-information/search-fda-guidance-documents/content-human-factors-information-medical-device-marketing-submissionsSaudi Arabia bundling criteria - More products in a single application: https://www.sfda.gov.sa/sites/default/files/2026-05/MDS-G28.pdfPodcastPodcast Nostalgia - Re-listen latest podcast episodes:Episode 390 - How can a proper intended use save your device with Kanrandeep Badwal: https://podcast.easymedicaldevice.com/390-2/Episode 391 - Feedback after 3 months of the new FDA QMSR is in place with Mathangi Srinivasan: https://podcast.easymedicaldevice.com/391-2/ Easy Medical DeviceConsulting activities (CE marking, Clinical Evaluation, QMS creation…) https://easymedicaldevice.com/services/mdr-ivdr-technical-documentation/BOSS Program: Back Office ServiceseQMS: https://easymedicaldevice.com/smarteye-eqms/EasyIFU: eIFU and Label creation: https://easymedicaldevice.com/easyifu/Authorized Representative in EU, UK and SwitzerlandMarket access all over the world: https://easymedicaldevice.com/services/market-access/Social Media to followMonir El Azzouzi Linkedin: https://linkedin.com/in/melazzouziTwitter: https://twitter.com/elazzouzimPinterest: https://www.pinterest.com/easymedicaldeviceInstagram: https://www.instagram.com/easymedicaldeviceThis podcast is hosted by Podcastics, the easiest platform to create and publish your podcast.
🧭 REBEL Rundown 🔑 Key Points 🧩 Human Factors: The unseen behaviors, distractions and considerations critical in emergency medicine and the ICU, influencing patient care beyond just medical knowledge.🎯 System Design: Effective system design directly impacts team performance by creating environments that facilitate optimal decision-making. 🏥 Real-world Application: The application of human factors in healthcare leads to better team dynamics, reduced stress, and improved patient outcomes. 👷🏽️It’s Everyone’s Job: Building a culture of adaptability and openness to change can lead to better healthcare delivery, communication and interprofessional relationships🛠️ Practical Solutions: Start the conversation in departments for actionable and pragmatic changes to current healthcare environments to enhance practitioner efficiency and patient care quality. Click here for Direct Download of the Podcast. 👀Previously Covered and Related Content: REBEL EM: Titles Don’t Make LeadersREBEL MIND: Moving from Junior to Senior Leadership in Emergency CareREBEL MIND: The Dunning-Kruger EffectREBEL MIND: Growth vs Fixed Mindset 📝 Introduction Welcome back to Rebel MIND, the podcast where we sharpen the person behind the practitioner. MIND stands for Mastering Internal Negativity during Difficulty. This series emphasizes productivity, provider performance, and team optimization to ensure we are at our best during high-pressure situations. In this episode, host Dr. Mark Ramzy chats with special guests and master educators about the concept of human factors.Dr. Chris Hicks is an emergency physician and trauma team leader at St. Michael’s Hospital in Toronto, Assistant Professor in the Department of Medicine at the University of Toronto, and co-founder of Advanced Performance Healthcare Design, a physician-led simulation and design group. Dr. Andrew Petrosoniak is an emergency physician and trauma team leader at St. Michael’s Hospital, and Medical Director of the Unity Health Toronto Simulation Program. He’s an Assistant Professor at the University of Toronto where his research focuses on simulation for systems and design improvement and optimizing the care of the bleeding patient. Along with Dr. Hicks, he’s also President of Advanced Performance Healthcare Design, a consulting firm that works with high-performance teams and uses simulation to enhance and design better healthcare spaces Cognitive Question How can the integration of human factors improve decision-making and performance in emergency medicine and critical care environments? ️What are Human Factors? In the context of healthcare, human factors encompass the interplay between humans, the systems they work within, and the effectiveness of their interactions. It includes elements like communication, system design, environmental conditions, and behavioral patterns affecting individual and team decision-making processes. It’s the collective impact of individual behaviors, team dynamics, and the physical environment on performance and outcomes. The aim is to eliminate issues arising from human error by creating systems and environments that naturally guide and support optimal performance. 🏥How This Applies to the Emergency Department or ICU? Efficient integration of human factors in high-pressure settings like the Emergency Department (ED) or Intensive Care Unit (ICU) helps mitigate the risks associated with stressful and chaotic environments. By focusing on system designs that account for human behavior, healthcare professionals can reduce errors, enhance team coordination, and ultimately improve patient care. This is crucial as teams are often required to make rapid, life-saving decisions in these environmentsThe design of clinical spaces can either hinder or help efficient care. Poorly arranged equipment or cluttered workspaces increase stress and impede decision-making. Implementing structured design principles, such as dedicated equipment zones and clear visual cues, can streamline workflows and enhance team coordinationIt actually helps pave the way for more efficiency because you end up “working smarter instead of harder”.It speaks directly to the Daniel Kahneman’s theory of Type 2 Thinking – which is a slow, analytical cognitive process requiring deliberate thoughtWe’ll likely create a whole dedicated episode to this but if you want to read more ahead of time on it, check out his book Thinking, Fast and Slow ⏩Immediate Action Steps for Your Next Shift **Assess Your Environment**: Take note of any clutter, noise, or layout issues in your workspace that could hinder optimal performance. Identify problem areas that could be optimized.**Recognizable Hard-Stop** – Implement a “Stop-Point” Check for areas or issues that involve more than just patient safety (ie. workflow inefficiencies, sign-out, throughput, etc). Use predefined benchmarks during procedures to ensure clarity and efficiency.**Foster Open Communication** – Encourage an environment where every team member feels comfortable discussing their thoughts and decisions without fear of judgment.**Prototype Solutions** – Work with colleagues to identify problems and brainstorm quick, cost-effective solutions that could be tested in your department.**Role Clarity and Preparation** – Ensure roles are clearly defined and team members are prepared with necessary resources readily available during high-stakes scenarios.**Test and Refine** – Conduct quick pilot tests of new setups or processes during quieter times and gather feedback from your team. Conclusion Human factors play a critical role in shaping healthcare outcomes. Through structured system designs and attention to team dynamics, it is possible to reduce inefficiencies and enhance both patient care and provider well-being. It requires a shift in perspective from seeing design and systems as separate from human behaviors, to seeing them as intricately linked. By incorporating these principles, healthcare professionals can create environments that inherently support better, safer, and more effective patient care. 🚨 Clinical Bottom Line Incorporating human factors into healthcare isn’t just about preventing errors—it’s about creating an ecosystem where the healthcare team is empowered to perform at their best, even under the most challenging conditions. Implementing small, iterative changes can create a meaningful impact, paving the way for improved systems and processes. This starts by redesigning systems and environments with human factors in mind, which can significantly improve both the efficiency of care delivery and the safety of the healthcare environment. Further Reading Petrosoniak A, Hicks C. M&M rounds 2.0: the future of performance improvement. CJEM. Feb 2025PMID: 39979684Petrosoniak A, Hicks CDesign, build, train, excel: Using simulation to create elite trauma systems. International Anesthesiology Clinics. Publish Ahead of Print.Request the Article herePetrosoniak A, Hicks C, et al. Design Thinking-Informed Simulation: An Innovative Framework to Test, Evaluate, and Modify New Clinical Infrastructure. Simul Healthc. 2020 Jun 2020.PMID: 32039946Bleetman A, et al.Human factors and error prevention in emergency medicine. Emerg Med J. May 2012PMID: 21565880Hayden EM, et al.Human Factors and Simulation in Emergency Medicine. Acad Emerg Med. 2018 Feb 2018PMID: 28925571 Meet the Authors Mark Ramzy, DO Co-Editor-in-Chief Cardiothoracic Intensivist and EM Attending RWJBH / Rutgers Health, Newark, NJ Chris Hicks, MD, Med Co-Founder of Advanced Performance Assistant Professor of Emergency Medicine, University of Toronto, Canada Andrew Petrosoniak, MD, MSc Co-Founder and President of Advanced Performance Medical Director of Unity Health Toronto Simulation Program Showing Slide 1 of 3 The post REBEL MIND – Human Factors: The Hidden Architecture of Emergency & Critical Care Medicine appeared first on REBEL EM - Emergency Medicine Blog.
Staci Miller, founder of Gen UX Consulting, shares her winding path from fashion design and psychology to human factors engineering in MedTech. Staci explains what human factors is—through stories from World War II aviation and modern healthcare—and why the FDA now mandates usability work to reduce catastrophic use errors. She breaks down formative versus summative/validation studies, the role of risk documentation (URRA/UFMEA), and why founders should think about usability as early as they think about risk. Staci also opens up about the challenge of starting a second business after losing her first in 2008, how she built Gen UX from $0, and the leadership lessons behind year-over-year growth. Guest links: https://www.genuxconsulting.com/ | https://www.linkedin.com/company/gen-ux-consulting/ Charity supported: Feeding America Interested in being a guest on the show or have feedback to share? Email us at theleadingdifference@velentium.com. PRODUCTION CREDITS Host & Editor: Lindsey Dinneen Producer: Velentium Medical EPISODE TRANSCRIPT Episode 081 - Staci Miller [00:00:00] Lindsey Dinneen: Hi, I'm Lindsey and I'm talking with MedTech industry leaders on how they change lives for a better world. [00:00:09] Diane Bouis: The inventions and technologies are fascinating and so are the people who work with them. [00:00:15] Frank Jaskulke: There was a period of time where I realized, fundamentally, my job was to go hang out with really smart people that are saving lives and then do work that would help them save more lives. [00:00:28] Diane Bouis: I got into the business to save lives and it is incredibly motivating to work with people who are in that same business, saving or improving lives. [00:00:38] Duane Mancini: What better industry than where I get to wake up every day and just save people's lives. [00:00:42] Lindsey Dinneen: These are extraordinary people doing extraordinary work, and this is The Leading Difference. Hello, and welcome back to another episode of The Leading Difference podcast. I'm your host, Lindsey, and today I'm delighted to welcome as my guest, Staci Miller. Staci is the founder at Gen UX Consulting. Her expertise is in applying user-focused research to develop innovative solutions, and it's essential to the growth of any technology organization. As a detail-oriented and tenacious executive in human factors engineering and UX design, she has a proven record of elevating the end user experience and achieving targeted client outcomes. She has created innovative medtech and big tech solutions through a comprehensive user-centered development process, leveraging artificial intelligence and industry agnostic design tools to optimize products and services. In her current role with Gen UX, she's a key leader facilitating strategic company growth plans and service offerings while managing the capacity and workflow of the UX HF design team. Well, Staci, welcome to the show. I'm so excited to talk with you today. [00:01:49] Staci Miller: Me too. I've been looking forward to it all week, so I'm very excited to be here. And I don't know what the day has in store. I, I know that there was like a, a, a kit that you sent out and I didn't read it on purpose, so everything's gonna be organic. [00:02:03] Lindsey Dinneen: Perfect. Those are my favorite conversations anyway, so I'll take it and run. Some people I know really love to have the questions ahead of time, and others are just like, "Yeah, I don't want to know. I'm just gonna go off the cuff. Here we go." So, brilliant. All right, well, let's start, if you don't mind, by sharing a little bit about yourself, your background, and what led you to medtech. [00:02:24] Staci Miller: That is, those are my favorite questions. So, I have a background in fashion design, psychology. I spent most of my classes in cognitive psych, but it wasn't like a difference of degree, it was just psychology. And then I have a master's degree in human factors and ergonomics. So I went the psychology route and the design route. That's kind of my background. So when I graduated my master's degree, through my master's program, I was able to intern for both years and one was in tech, big tech. I interviewed and landed a, great one year long internship at Samsung, which was actually supposed to be just three months, and I stayed there for a full year. So they kept me through my whole, my whole semester, which is something they don't normally do, which was really fun. I mostly just said, "Hey, can I stay here for the year?" And they're like, "Great, no problem. Sure. We'll figure it out like that seems like a good option. We like you, you like us. Cool. We'll do that." And my second internship was in medical device at a company called Interface and Analysis. My, that was actually my internship. My second one was at Samsung, so I got to really look in like I, I guess you got the curtain. If you think about Wonderland and Oz and the curtain and being able to pull back the curtain between both industries, what did I like better? I ended up liking medical better, mostly because the research was more structured and not necessarily conversations about, "Yeah, so how do you feel about that? Did you like it?" Like to me, that's not really. What I would consider the best opportunity to gain data. Data to me, like there has to be like a clear objective as to what you're doing, the whys behind it, and what do you wanna learn. And I found that in, when I worked with engineers in medtech, they definitely had things that they wanted to learn, whereas in tech, they just had so much money. They were like, "Yeah, let's just see what people think about this." And I'm. Okay. And then when I would be really structured and I was working with people who didn't have backgrounds in research, had very strong, very good backgrounds in design, like legitimately awesome, they were leading the research and they were missing the boat. So the narratives started to be focused on the N of one. This one person said this really interesting thing, so let's base our whole design off of what they said. And I'm like, "Dude, wait a second. Wait a second. All of them said this thing about the design though, and like we have four or five data points about when you ask this question." They're like, "Yeah, but that's not interesting." And I was like, "Okay, keep my mouth shut. I got it. Move on." Like from that moment forward, I, it wasn't like "Staci, don't talk, it was more like this is how we design based on the narratives that we've learned how to, how to research on." And so it wasn't as I would say-- it wasn't considering the actual 360 view of the user. It was considering the really cool thing that happened this one time that was like totally an outlier. And it happened consistently when I was working in big tech. So I was like, uh, medtech, probably more my speed. And then my first job was at Abbott. [00:05:39] Lindsey Dinneen: Nice. [00:05:40] Staci Miller: And I ended up there. Yeah, [00:05:41] Lindsey Dinneen: Okay, great. Well. [00:05:42] Staci Miller: Cool. [00:05:43] Lindsey Dinneen: Lots of questions based on this incredible background. I want to go back a little bit. So fashion design, was this something that you grew up thinking, "Oh, this is what I wanna do and be okay?" Right. All right, so... [00:05:57] Staci Miller: it's all I ever wanted and I did that. So... [00:06:00] Lindsey Dinneen: Yeah. [00:06:02] Staci Miller: That's a, that's a great question. I think that my interest in fashion peaked around when I was 12 years old and during the time, Cindy Crawford and Naomi Campbell, and I was so fascinated by how beautiful these women were. And, and fashion was a thing in the nineties. There was like a lot of Dolce and Gabana around, and I loved it. And I couldn't wait to get my new print of Vogue every, every season. I loved Harper's Bizarre, and I would just pull pictures out of these models and what they were wearing. And then I would start you know, freehanding stuff and things like that. And I think a lot of people do that when they're really interested in clothing and things like that. And if you really think about it, fashion is art that people wear. So I was very attracted to that part of it. And it's all I wanted to do. So after high school, I went to FIDM and studied fashion design. And right outta FIDM, I started my first company in fashion design, and I was a clothing manufacturer, and we had 500 open doors in the United States and in Canada, and I was hoping to expand, but unfortunately 2008 hit and they hit it hard and fast and I lost most of my managing capital in the year that I think was my tipping point. So it was the, the year that I finally got a lot of traction and had a lot of repeat business and a lot of new business as well. And a lot of those new businesses just refused orders. Just from the east coast to the west, and it was just tons of money out that wasn't gonna come in. So there was really no way to, make that work after that, like I lost literally all the money I had in my business in like the span of, I would say three, four weeks. It was just mortifyingly scary. But I was young and people who are young are resilient and they move on and they find a new dream. And it took me a minute, like I didn't really know what the french toast I was gonna do. And I was like, well, I was still planning on staying in fashion and long, short, I was offered a job to do and run production for a one, a different company. So make sure that their goods were produced on time. Deal with the, the timing of all the orders, making sure the product line. So it was basically operations for manufacturing. And I was super excited about the job and I moved back to my parents' house at the time because things were just that tight financially for me. My parents were like, "Yeah, just, you know, come back, we'll figure it out." And I remember saying to my mom and dad, I'm like, "If this job falls through, do you mind if I just go back to school and stay here?" And they both started to laugh at me like, "Your job is fine, but if the sure why, why not?" And they, they thought it was crazy. And then I ended up back in school. So, they were like, "Whoa, that was really insane," 'cause that was in the end of 2008, starting 2009. And so the company rescinded their offer and they were really like, so sad about it, but they went to a market to sell their clothes and they got zero orders that year or something like close to that. So it was just, it was just a really intense time in the fashion industry and I was looking for jobs and I wasn't getting anywhere. So I only had an AA, and at the time that really didn't matter, but I went back to school and I'm like, "If I'm going back to school this late in age, I'm getting a master's degree." I had no idea what I was gonna get a master's degree in. I was like. I like clothes and design. We'll figure it out from there like that. And I was like, "Well, maybe I'll be..." this is crazy. But I was thinking about being a lawyer, like a property law lawyer. So, because when you are a designer in clothing, people can just knock you off. And you've seen that happen like pretty much everywhere. And people can just take advantage of your intellectual property and never pay you for it if they change enough of it. And so I was like, "You know, this would be something I'd probably be good at." So I went back to school thinking I was gonna go into that type of law. I took psychology courses and I took philosophy courses. And philosophy courses really do lean you, get you thinking very specifically about law. That's what philosophy was basically geared towards anyways. And you take these psychology courses and they're about people and how people process information, how people behave based on their behavior and things like that. So I thought the combination would be really good. Well, I ended up not liking, I did like philosophy, but philosophy's "let's think about thinking about it." And psychology is-- which is great. It's great, but psychology is like more applicable when you're interacting with others. And I found it super fascinating. And then I got really into like cognitive psychology and I'm like, "What the french toast am I gonna do with this? I can't do anything with cognitive psychology. Like I need to make money. I'm a grownup. This isn't ah, I'm gonna study underwater basket weaving and come out and go work in communications at Fox." Like I had to have an actual plan. So in my college at the time, there were these classes and they were like introductory to what you can do with your degrees. And that's literally where I found human factors. And there weren't very many schools that did it, but I was taking most of my classes at that point in cognitive psychology, which is how people process information, not their feeling based stuff. Like I didn't wanna have conversations with people about their feelings. Get that off of me. Like that's not, that's not my jam. I'm like, "Sorry, you're sad, but I'm not sad and I don't wanna be sad, so I'm gonna keep, keep going." And I'm like, "How am I gonna work this into my, you know, I love design, I wanna keep that in my background, and how am I gonna, what am I gonna do?" And so the study of human factors really is the intersection of design and research, and how people interact with said products based on the design. And you get to research that. And I'm like, "Sold. Good. I'm, I can do this. This is like this, I didn't even know this thing existed." This is crazy good. And I never looked back. [00:11:49] Lindsey Dinneen: Yeah. [00:11:50] Staci Miller: I got into a master's program the next year. I, and because I was in that specific program in San Jose State, that's why it was so easy for me to work for Samsung because it was in my backyard. And that's why it was easy for me to work for Interface Analysis because Tony was the owner of that company. Tony, he was my professor. So he just was like hiring people and I, I answered his response and I was like, "Hey, I, I'm looking for something." Do you like, he didn't say it was his company. He said, "I have a friend looking" and I'm, you know, like when I know I need to make some money, I'm gonna try to hustle up and make some money. So I'm like, "Hey, I'm open to that." He's like, "Why don't you come by my office and we'll talk?" And I was like, "That's weird." He said It was for some other, I'm like, "Sure, no problem." So I go to his office and he offered me an internship right then and there 'cause it was for me. "I just wanted to see who would respond," 'cause you are the only person that responded. I'm like, "Guess you're gonna hire me then." [00:12:37] Lindsey Dinneen: Amazing. All right. That's great. Thank you so much for that background. And it is so interesting how sometimes our paths are very, very windy to get to where we end up being and we Yeah, exactly. What, what ends up being a really good fit. But, so can you explain a little bit more about human factors, especially, maybe to help folks who have maybe some misconceptions or don't fully understand what it is just in general, but then also relate it specifically to medtech and why it's so important within the medtech industry? [00:13:11] Staci Miller: I can give you a story that probably would do both. So human factors was, was actually founded pretty recently in our timeline of psychology and understanding people. In World War II, there were a whole bunch of fighter pilots ejecting themselves from planes that caused, even in World War II, millions of dollars to produce and nobody could figure out what the problem was. They checked the planes. The planes were operating correctly. They did psychology, like psychological backgrounds on the people who are fighter pilots. I mean, they have to, to get into the military and to fly those planes, you have to be pretty good under pressure. They interviewed them, they were fine. They didn't have any breakdown of stress, and it wasn't happening on a small scale. This was happening on quite a large scale. So they, again, they went, they're like, "Okay, okay." Well, the military went back and " Well, it has to be the plane." So they looked through the plane, wasn't the plane, talk to the people, wasn't the people. So then the psychologist started to ask questions. They're like, "Well, if you're saying that it's not the person's emotional state and you're saying it's not the plane, well then what happened? Something had to happen. Something changed. What changed?" It turned out that the engineers had moved the throttle button with the ejection button in the planes. [00:14:31] Lindsey Dinneen: Oh. [00:14:31] Staci Miller: So the pilots were originally trained to hit the throttle button on the certain side that the throttle button was in the cockpit. So instead of hitting the throttle, because that was their original training, they hit the ejection button. So they ejected themselves out of the planes, which is why human factors was born. Those little changes that people don't understand about human beings. So when we learn something for the first time, because like even if you think about being a kid or being a baby, or learning a really tough lesson, right? You remember that lesson. And so what happens is that's your default setting. "This is the lesson I've learned. This is how I react." Now for that lesson, it doesn't matter if it's like an emotional exchange or if it's a physical one. So because they were taught where the, the pilots were taught specifically where the throttle was in the first place when they were under attack and they were in a high cognitive loaded space, they went back to their original training. [00:15:30] Lindsey Dinneen: Mm-hmm. [00:15:32] Staci Miller: And then the engineers were like, "Well, we told them. We told them." So, so, because they didn't wanna take the blame, right? Nobody wanted to take the blame ruining millions of dollars of planes. So this same type of thing happens in the medical industry. I mean, you can see it pretty easily, right? So you're trained on System X. There's an update, a 510K release to it. The system works differently. Errors are made, people are hurt. [00:15:57] Lindsey Dinneen: Mm-hmm. [00:15:58] Staci Miller: That's how it translates to medical. So aviation was a really big part of human factors and it still is to this day. Like NASA used to hire quite a few of my classmates. And I know that Boeing and a lot of those other, even BMW hire people that do what I do for a living and test the responses during drive time. And if you think about it, if you look at a Tesla versus a BMW, those are very different driving experiences. Like I had to relearn how to drive a Tesla, right? And like it has a one pedal situation. So now when I get into regular cars, I'm like, "Wait, what? What am I doing? What? What kind of car is this? Like how do I drive this thing again?" I know that sounds silly, but it, it's true 'cause you kind of just get used to the thing that you have. And that's exactly why human factors is prevalent in medical device or in aviation or in, you know, like any kind of like navigation systems. The reason the FDA mandated it is because a lot of products were coming to market and there was a very large influx of critical catastrophic errors in hospitals. People were suffering consequences of bad interfaces or lack of instructions on products. I know that there were a lot of intravenous medications given that weren't supposed to be IV medications in like in certain-- yes, you're supposed to inject it, but not. Intravenously and those charged caused people to perish. So that's when the FDA stepped in and said, "Okay, we were asking you as a favor to do these usability studies, but now officially they're part of your risk requirements and they're part of your requirements to get to market." And I think that happened about the time I graduated grad school, around that time. So about 15, 16 years ago. [00:17:50] Lindsey Dinneen: Okay. Yeah. Well that's a fascinating story, and I'm sorry that that is the impetus for the results that we have today, but also how incredible that that is something that's being prioritized and mandated now. And I'm wondering too, when a startup company is developing their technology, how soon should they be thinking about human factors, usability, UX/UI. [00:18:17] Staci Miller: As fast as they're thinking about risk. if you're already thinking about risk at phase zero, that's when you should be thinking about usability and UI and interactions based on user processes, because that's when this kind of conversation really needs to start with regulatory, with your team, with the engineers. So even if you don't have a human factors engineer on staff, like you can find a company that can give you like some fractional support, just, you know, to talk to and to understand what their, what, what their responsibilities are, and what their requirements are to get to market. I have found that a lot of founders don't think that it's a requirement. And I, and I'm really not sure why, but that's been happening a lot lately. [00:18:59] Lindsey Dinneen: Yeah. So because it's a requirement, because you should be thinking about it from the get go, what are some things that you've seen work really well in terms of, putting together this kind of this testing and whatnot versus things that might seem like they could work. Like perhaps somebody feels that they could maybe do some of this testing themselves. You know, just, just things that maybe people who aren't really familiar with all the regulations would perhaps do, and that could cause problems down the road. [00:19:32] Staci Miller: So there's a, these are all really great questions and let's, let's unpack the idea of research, right? So some people think that research is finding out if somebody is happy about a product and would use it, like product market fit, right? Some people do marketing for that, and I can, that's the type of research that is not technically human factors, but it is something that Gen UX can do, right? So it's just research. I, I call it like insert white meat or insert protein. We can do the research, right? So when it comes down to it, there's, I would say that research is split into two buckets, which is UX/UI, which is very popular and people understand that, which is a formative in the FDA guidance and then validation slash summative. So the validation studies are very clean cut. So I'll explain those first. And they are to validate that the user can use the system in its environments safely. So the alpha for that is the user is successful at using this product and the uses, uses and use environments correctly and safely. And this is all based on your risk documentation from your URRA or your UFMEA. Some people use ADFMEA, which is based on design, and I suggest that they don't use that because that focuses more on the system than it does on the user. And the FDA has really cracked down on that. So if you are a founder and you think you can get just one system, ADFMEA, you are probably already starting off on the wrong foot. Make sure you have your own usability. Because human factors work really focuses on two things in the medical industry. One, it focuses on helping develop the device while breaking down risks. So if you have mitigations and your system's designed a certain way to avoid a risk, that's very important, and that's really also usability testing. And I can explain this in two ways. I've worked at Meta, I've worked at Samsung, I've worked at a lot of different big tech companies, and I've worked at a lot of medtech companies. So I think that people think that human factors is different than user research, and they're right. Human factors is much harder than user research. And you really actually need a background in research methods and an understanding of how the application of research works. Formatives can be used for two reasons. One, to support the need of the product in use and to check how people are actually using the system in real life. So sometimes people are really good at thinking-- so engineers are amazing at building systems, right? I can't do what they can do. I'm not gonna pretend like I can. What I can do is help them build it for their end user, because a lot of the times engineers think very differently than the average human being. They're much more educated. Schooling for engineering is extremely difficult. A lot of it's mathematical computations, understanding actual physical properties of things in their environments and how that they work, right? So those are the things that engineers think about all day long. That's fine. I think about the user all day long. So you can create a system that an engineer thinks that is fine, but then the user is " I don't really know how to use this. What are you talking about?" Right? And so that's what user research informatives avoid. They avoid, they break down risk and they are able to help form the product. So those, those user research studies, like before, let's say phase zero to phase four in a market cycle, if phase five is market release, are for those things. And then as you get later in the cycle, you wanna do more rigid research, that's really breaking down the risk and really focusing on the user interactions within the system and med device. And making sure that they're assessing the risk based on your user, but they're very specific to the user interactions that are critical tasks and higher. Or things that lead up to the critical test and come away. So like you have to be able to do the steps before, do the thing that's really hard to do, that could hurt somebody and then make sure coming away from them you don't cause any harm either. That's the best way to look at these types of tests. And we do the exact same thing in validation for systems. So, in software you test to see if the software can do the thing that it's supposed to do. When you check that box, the software does the thing and it did it, and we're good to go. You do the same thing with mechanical engineering. The system has this, this range of motion here and this range of motion here, and it doesn't deviate from plus X to plus Y and therefore the system does what it's supposed to say. So you're verifying and validating that the system does what the system is planned to do. It's really no different in users, it's just that you're dealing with human beings and it's not, it doesn't work the same way, right? Because like people are variables no matter what. And that was really long worded. So there's like tons of different research to do, but if you don't do your summative and you don't do your risk documentation, you're not getting to, you're not gonna get to market approval. Just, there's no way. [00:24:34] Lindsey Dinneen: Yeah. Thank you. Yeah, that is incredibly helpful insight. And you know, so I wanna go back to, you had this company before, right? So you had already built a business and it was thriving, and then unfortunately life intervened a little bit. When you went to start Gen UX, did you have moments... [00:24:57] Staci Miller: Of PTSD? [00:24:58] Lindsey Dinneen: Of, yeah. [00:25:01] Staci Miller: Yes. [00:25:01] Lindsey Dinneen: Yeah. [00:25:02] Staci Miller: Yeah. I had major PTSD. Like I, so the concept of Gen UX was a play on words like, so I'm a Gen Xer, no biggie, but like I think that every Gen Xers, millennials, I feel like both of our generations very much identify with our generation. And I thought it would be kind of a fun play on words to identify to people that are also Gen Xers that, yeah, we do UX work and we're Gen UX, as a Generation X, like it was very important, right? So I kind of came up with that idea, thought it was cute. But at the time I was working for Meta, and Meta had been doing quite a bit of layoffs at the time. Nothing wrong with that, that happens with every company. But I have survived in Medtronic and Abbott and all these other companies. I had survived so many rounds of layoffs. I'm like, "One day my number is gonna be, it's just, it's just gonna happen." So, we started at Meta internally, really like they, they were very open and honest with people. They're like, "This is when this is gonna happen. We are gonna lay off more people. This is when this round is gonna happen. We're gonna lay off more people, and then this is the final round and this is when we're gonna lay off these people." So each of our groups of things like, so it was like engineers, lawyers, researchers. Like we, we had timelines that we knew if, if it was gonna happen, this is when it was gonna happen, this would be the day. [00:26:17] Lindsey Dinneen: Yeah. [00:26:17] Staci Miller: So I started to really think about what that meant, and I'm like, "Okay, well I'm not gonna start looking for jobs right away because I want my severance package." I definitely wanted that 'cause I, and then I wanted a break if I could have it. So I was like, okay. I, in between working at I was working at EDA as a contractor and that was super fun. Like I had my own time kind of, and I enjoyed the work and I got put on other projects whenever they needed me. And it was like, but I was constantly on a project, so I'm like, "I, maybe I'll go into doing IC work by myself" and I'm like, "No, I can't make enough. If I'm gonna do this, I'm gonna build something." And then I'm like, well, I started to talk to my friends every single one of my friends, including Interface Analysis' owner, Tony Andre was like, "Start your own business, Staci. Start your own consulting firm, just do it. Don't even look back. Just do it. People will end up coming to you because you know how to do this." He's like, he's it's, "You know, the first years they are what they are and everybody knows what that looks like. It's, it's rough. You have, it's like a mental game. You're like, I am gonna do this. And you just have to be consistent and can continue down your path. And more and more people will show up." And that's been true every year. But that's how GenX was started. And yes, there was this whole trepidation about, "Am I gonna make it? Am I gonna make it through this?" And I was like, "You know what, Stac, you're starting in a recession in your, in your industry. If you can get it done, if you can get two years in and be successful, you're fine." I'm in year three. [00:27:50] Lindsey Dinneen: Yeah! [00:27:51] Staci Miller: Yeah, I mean, year three, woohoo. And we're increasing 50% year over year in year three, and I started it with $0. So, and I'm not, I'm not saying like a hundred to 50, like $50 to a hundred, we're, we're talking a couple hundred thousand dollars here, a couple hundred thousand there. But it's modest and I do expect that growth, and I do expect that to continue. And the other thing I think about is becoming very malleable in, in your spaces, like what's working for you and what doesn't work for you. But I feel like that's kind of off topic from what you asked. But yeah, I had PTSD gave myself at least two years and I'm like, "I can do anything for two years. If it doesn't work out, you know, like I have everything that I have and I can go back into corporate if I need to." And I really, I really was tripping, like just to be nineties about it, I was tripping. Like I was really like, "You know, I don't know." And my husband was like. He was my biggest cheerleader. He was like, "You've gotta do this. He's you're gonna, you're gonna be able to do this. You have something that I don't have. You're really great at networking people like you." I'm like, "Do they really like what?" And he's, " No, people like being around you. You make friends easy and people really do enjoy being around you and they like know that you're smart and you're gonna be able to do this." So, that's how this all started. And yes, I was really freaked out when I first started, but every day when I had bad days, I'm like, "Everything always works itself out." [00:29:14] Lindsey Dinneen: Yeah. [00:29:14] Staci Miller: "Have you ever not been in a situation where everything works itself out?" "No. No." So I'm like, "Well, if I, if it doesn't, I'll get a new dream, but I don't-- once you hit this, this year, like year three and you know you're still growing, you don't have to get a new dream, you just keep going and you're like, this dream is happening. I'm gonna keep it going." [00:29:34] Lindsey Dinneen: Yeah. What was it like building a team? Did you start off as a one-woman show, or did you have support at the beginning? How did that work? [00:29:43] Staci Miller: So at first, actually my designer's father was working with me and he called me out of the blue and he's " Hey. I have this client, she doesn't have any human factors person working with her, but I know that she needs it and do you wanna talk to her? I know you're not working at Meta," because I put on my, oh. LinkedIn profile Open to Work. So he called me like within two days, like seriously, like people started to call me and that was when I was already like, "I'm gonna do my own thing. I'm just gonna do my own thing." So the universe just brought me a gift, right? And I met this first client and I started to work with her, and at first everything was super cool. The first year it was great, and I really liked working with her, but she also needed a couple of other things. She needed an IFU and she needed design quality assurance. I'm like, "Check, check. I can get both those things done." So I called my friend Maria, "Hey, do you wanna work with me? She's " Hey. Yeah, totally." Because we had already worked together and we knew each other pretty well. So it wasn't like it was difficult to make that connection. And, and she knows my personality. I know her personality, and I know we both work extremely hard and we have that in common. So I wasn't, never, would I be worried about Maria. And then I found I wasn't, I didn't even have a designer yet on staff. And I found someone who used to do instructions for use for a different company I worked for. I called him like, "Hey, can you do this?" He's " Yeah, yeah." So I got all that done for this other client. I'm like, "I can do this. I can do this. I can, I can find people." I know so many intelligent people who love what they do and have a fire for it every day. And then the evolution started to happen. And then I asked someone to work with me to do sales, and then they said, "Yes." And then we started to pitch people that I was friends with and knew, and sometimes they said yes, and sometimes they said no. I think the first year, I think I pitched over like $4 million in business and I got 20,000. No, I got, I got 80,000, something like that. Something, something small and I'm like, "Why am I pitching so much? This is like taking so much time outta my day," that I found someone to work with me. His name was Adam and I still actually work with Adam and he, but he's a big picture guy and he started to work with me a little bit and help me like navigate through some things. Even to this day, we talk and he's not fully, fully, fully on onboarded, but if, if some. Of the clients that he lands do come on board, he will be back on board and he will be working with me again. And then I had a salesperson this last year and I realized just I needed more of a hunter-gatherer. So like we're just going in a different direction, right? So I had that, and then last year my goal was to bring my designer Maddie on full-time. And I was able to do that too. So everything that I've kind of just said, "I'm gonna do this this year, I've been able to do this year." And I'm not taking this lightly. Like I have a board of directors, which are people who are, have different perspectives on finance because that's my weakest link, I would say. A professor at UCLA, his name's Sean Pat, also a good friend of mine. He's on my board. And my brother-in-law and my nephew, who is new in his life and on his journey, is on my board as well, and I kind of wanted him on my board so he can see what it looks like to be an entrepreneur and see what growth looks like year over year because he is already working for companies. He's, he's like 25, I think, and he's already being groomed to be in upper management. He's got upper management written all over him as like the, as like people would say in like cute little circles. And then my my brother-in-law, he is one of the CFOs at Mayo Clinic, so these are people who have some in medical, some in finance, some in finance, in medical, just helping me like grow. I throw things past them and they help, you know, make decisions for the year. And they tell me like, they give me feedback and, and work through things that I'm doing and what they think is right, what they don't think is right. And sometimes I listen, sometimes I don't. You know, like... [00:33:28] Lindsey Dinneen: Well, yeah. [00:33:29] Staci Miller: Just really depends like where I'm at and what I wanna do and where we wanna grow. [00:33:34] Lindsey Dinneen: Yeah. Excellent. Okay. So I'm curious, especially within medtech specifically, are there moments that really stand out to you as just affirming, "Oh my goodness, I am in the right place at the right time." [00:33:49] Staci Miller: Things keep happening, so, every time I speak, like I, I spoke at Project Medtech, people bombarded me. They're like, "We wanna work with you. We wanna work with you. We should talk, we should talk." Anytime I go to a symposium I walk away with two or three leads. People coming up to me, "Oh, do you do this thing? We should really talk. We should really talk." So, just being in the situation like that kind of tells me that I'm in the right direction. And the other thing is we're growing year over year. If you take a 10,000 foot view of where I was year one versus year three now, very, very different. Extremely different. And like I said, I do have, I do have other consultants that work with me. I don't want you to think it's just like a two person shop. It's not, there's other consultants that work with me but they're as needed. They're not full employees, which I think is really helpful in a situation like this. If you're a founder starting up from scratch and you're not, you don't have, I'm not trying to get angel investors. I'm not trying to get people to push money into my company. I am building it literally from zero to whatever it is that I make. And so that, that's a, what I would call like a slow burn of, you have to build your foundation, you have to manage to the capital that you do have, and then you, then you go to the next level and you do the same thing and then you do the same thing. And there's a lot of consistency with the business now, and I see a lot of people targeting me for that consistency. And as, as we are growing, like people are engaging with us on a different level, which is exciting to see. That's always exciting. [00:35:20] Lindsey Dinneen: Yes. [00:35:20] Staci Miller: That's kind of how I know. Yeah. [00:35:23] Lindsey Dinneen: I love that. Awesome. Okay, so pivoting the conversation a little bit just for fun. [00:35:28] Staci Miller: Cool. [00:35:30] Lindsey Dinneen: Imagine that you were to be offered a million dollars to teach a masterclass on anything you want. Could be within your industry, but it doesn't have to be. What would you choose to teach? [00:35:40] Staci Miller: That's a great question. I love, I think it's very important when you do what you do for a living to have something that isn't that for yourself. So I, there's very specific ways as to how I unwind at the end of the day. One of those things is cooking. I would totally do a masterclass in being a home chef. Like I'm, I'm not even a chef like that. I've never gone to culinary school, but I absolutely, I make my own breads. I make chutney sometimes when, when I want some. I would do a masterclass on-- I'm not Gordon Ramsey. I'm not Thomas Keller. Here's what it looks like to be a home cook. And here's the, the five things that you actually need. And this is what you should learn how to make first. Like I remember the first time I was trying to make pasta or something, I boiled the water to death. There was no water left in the pond. Like I didn't even know what I was doing. I, maybe I walked away from it, I don't know, but I destroyed the pot. My mom's " What were you doing?" I was like, "Making pasta." And she's " What, what, what happened? You ruined the pot." I'm like, "I'm not, I just did it wrong." So I would probably do a masterclass in how to just take that first step learning how to make your own food, right? And talk about food 'cause I like food. There you go. That's what I would do. [00:36:52] Lindsey Dinneen: Love it. I love food and I love talking about it. So, that sounds like a great class. [00:36:58] Staci Miller: I would do, I would totally do it. [00:36:59] Lindsey Dinneen: Okay, and then how do you wish to be remembered after you leave this world? [00:37:07] Staci Miller: This might be dating me, but Roy Orbison who wrote the song, "Pretty Woman" that was also in the movie, "Pretty Woman" wrote that he "just wanted to be remembered." And I thought that was really interesting. And I think that everybody knows that song knows that it's the guy like, I don't know if you know like the artist, but I think even to this day, that song, generationally, people know that song. I don't know how I wanna be remembered, but this is how I wanna impact the world. So it's kind of like that, but kind of not. I believe that knowledge transfer is the most powerful thing that we have amongst generations. And I want the next generation to be better than me, which is probably, in my opinion, I'm kind of kind of strict about this, probably a tall order, 'cause I'm like very picky. But, I have mentored and, and taught people my craft, and I want them to be better than me so they can mentor people and be better at this craft. So if I leave one mark on this world, it's that I have taught somebody what I know how to do and I expect them to do it better than me. And I don't mentor just anybody. So if I'm mentoring you is, and I'm putting all this energy into you, you better, you better bring it. And the people that I have worked with and have mentored are doing extremely well in their careers, and that's, that's kind of a thing that I like about, like what we do and how I do it. So I don't know if I would be specifically remembered for that, but I do know that it would move our industry forward and that makes me happy. [00:38:39] Lindsey Dinneen: I love that. That's a beautiful legacy. All right, and then final question. What is one I know, what is one thing that makes you smile every time you see or think about it? [00:38:52] Staci Miller: When I see what I'm building or, or how I'm building it in the future and I really go deep within my, my consciousness about this is what I'm gonna do next. This is how I'm gonna do it. This is what makes me feel really alive. I get so excited. I get like goosebumps. I start smiling. I, I'm a big-- I don't know if you do this, Lindsey, but I do this-- I kind of dance around a little bit. Like I dance when I'm making food, I dance and most people dunno that about me. But I, but my closest friends I remember I was working with this one guy and he looks at me, he's " Do you ever stop dancing?" I'm like, "Nope. Nope, Nope. Gotta dance." So all that stuff like starts to happen. And I just get really excited about the things that I'm trying to build, what I'm trying to master in my own world, what I'm trying to create. And that's what gives me like so much excitement. And then a number two would be my cats, because they're ridiculous and I love them and they give me so much love and they make me smile all the time too. [00:39:52] Lindsey Dinneen: Oh yes, those are great answers. I love that so much. It is exciting to see. Dreams come true. I can totally understand that answer of getting the, the excitement, the tingles, and then yeah, I, yeah, I, I obviously relate to dancing around all the time, and especially like celebratory dances. They're, my celebratory dances are the goofiest, most ridiculous things you've ever seen, but I'm happy! So. [00:40:20] Staci Miller: As long as you're happy, that's all that really matters, right? Like that vibe that you're putting out there and the happiness and the giddiness, like the things that I'm building in my mind, like they haven't happened yet, but I'm dancing like they have, you know, because I hope that they do. Like there you go. And I think that's important. I love it. [00:40:35] Lindsey Dinneen: True embodiment of the vision. I love it. Well, well, Staci, this has been a great conversation. Thank you so much for your insights and your stories, and we are so honored to be making a donation on your behalf today to Feeding America, which works to end hunger in the United States by partnering with food banks, food pantries, and local food programs to bring food to people facing hunger, and also they advocate for policies that create long term solutions to hunger. So thank you so much for choosing that charity to support. And gosh, I just wish you the most continued success as you work to change lives for a better world. [00:41:15] Staci Miller: Thank you, thank you. It was so much fun being with you today. I appreciate this and it was so much fun to talk about. And yeah, I can't wait to see you in the next couple weeks too. So we'll see each other soon. [00:41:26] Lindsey Dinneen: Yay! Sounds good. Well, thanks again and have the best rest of your day. [00:41:32] Dan Purvis: The Leading Difference is brought to you by Velentium Medical. Velentium Medical is a full service CDMO, serving medtech clients worldwide to securely design, manufacture, and test class two and class three medical devices. Velentium Medical's four units include research and development-- pairing electronic and mechanical design, embedded firmware, mobile app development, and cloud systems with the human factor studies and systems engineering necessary to streamline medical device regulatory approval; contract manufacturing-- building medical products at the prototype, clinical, and commercial levels in the US, as well as in low cost regions in 1345 certified and FDA registered Class VII clean rooms; cybersecurity-- generating the 12 cybersecurity design artifacts required for FDA submission; and automated test systems, assuring that every device produced is exactly the same as the device that was approved. Visit VelentiumMedical.com to explore how we can work together to change lives for a better world.
David Whitaker in conversation with David Eastaugh https://www.youtube.com/watch?v=SJlsU1DVu30 Music For Pleasure was formed in Leeds, England in 1979, comprising David Whitaker - synths and keyboards, Mark Copson - vocals, Ivor Roberts - bass and Chris Oldroyd - drums. They released several 7'' singles and two albums ("Into The Rain" and "Blacklands"). They were heavily influenced by Punk and Krautrock and are still seen as a very much underrated band of the 80's. "Madness At The Mission" comes from their first 7'' single "The Human Factor
Cybersecurity is often framed as a technology problem. Andrew Reeves argues it is fundamentally a human one. Dr Miah Hammond-Errey sits down with Dr Andrew Reeves, Deputy Director of UNSW's Institute for Cyber, registered organisational psychologist and cybersecurity leader, to examine what psychology reveals about attack, defence and victimhood in cybersecurity. From the power of cyber deception, to why security awareness training can backfire, to what cognitive load means for the people defending our networks, this is a conversation about the human factors that determine whether cybersecurity actually works.Andrew and Miah discuss the collaborative research project between UNSW's Institute for Cyber and Strat Futures, mapping the cybersecurity implications of emerging technologies in Australia over the next two to five years. Andrew shares what the data is revealing about the convergence of AI, biotechnology and brain-computer interfaces, why the most critical developments will come from how technologies interact rather than any single breakthrough, and what the tension between sovereign capability and international collaboration means for Australian organisations. They also discuss cyber security lessons from the golden age of piracy, the psychology of leadership under fatigue, and what forest bathing has to do with making better decisions.
Do ergonomic devices like split keyboards and vertical mice help with comfort and health?If you're a heavy computer user there are an increasing variety of weird and wonderful options to help improve your comfort and reduce the risk of aches and pains associated with 'Repetitive Strain Injury' (RSI).Listener Tim is curious whether ergonomic tools—such as split keyboards, alternative layouts, or vertical mice—could optimise his professional setup as a software engineer.To find out, presenter Greg Foot does a deep-dive into the evidence alongside Nichola Adams, from the Chartered Institute of Ergonomics and Human Factors; and Ben Vallack, who runs a YouTube channel all about workflow and design.And if you're interested in this topic, we have a companion episode on Standing Desks - available along with all our other episodes on BBC Sounds.All of our episodes start with YOUR suggestions. If you've seen an ad, trend or wonder product promising to make you happier, healthier or greener, email us at sliced.bread@bbc.co.uk OR send a voice note to our WhatsApp number, 07543 306807.RESEARCHER: PHIL SANSOM PRODUCERS: SIMON HOBAN AND GREG FOOT
Do ergonomic devices like split keyboards and vertical mice help with comfort and health?If you're a heavy computer user there are an increasing variety of weird and wonderful options to help improve your comfort and reduce the risk of aches and pains associated with 'Repetitive Strain Injury' (RSI).Listener Tim is curious whether ergonomic tools—such as split keyboards, alternative layouts, or vertical mice—could optimise his professional setup as a software engineer.To find out, presenter Greg Foot does a deep-dive into the evidence alongside Nichola Adams, from the Chartered Institute of Ergonomics and Human Factors; and Ben Vallack, who runs a YouTube channel all about workflow and design.And if you're interested in this topic, we have a companion episode on Standing Desks - available along with all our other episodes on BBC Sounds.All of our episodes start with YOUR suggestions. If you've seen an ad, trend or wonder product promising to make you happier, healthier or greener, email us at sliced.bread@bbc.co.uk OR send a voice note to our WhatsApp number, 07543 306807.RESEARCHER: PHIL SANSOM PRODUCERS: SIMON HOBAN AND GREG FOOT
How do great companies stay distinctive when everything around them is pushing them toward sameness? In this episode of the Innovation Storytellers Show, I sit down with Anthony Reeves, speaker, consultant, and author of Eat the Donkey: Why Great Companies Embrace Discomfort, for a conversation about creativity, brand identity, AI, and why discomfort may be one of the most valuable forces in innovation. Anthony shares how growing up in the Australian outback shaped his understanding of progress, boredom, resilience, and the creative power of empty space. From LVMH and Amazon to WPP, Nike, Jaguar, Kohler, and Southwest Airlines, he explains why the strongest brands know when to evolve and when to protect what made them matter in the first place. The conversation also moves to the tension leaders face in the age of AI. As companies chase efficiency, optimization, and automation, Anthony warns that many risk becoming average by design. We discuss why human creativity, curiosity, and distinctiveness matter even more as technology pulls everyone toward the same answers. This is a conversation about brand courage, creative restlessness, and the difference between useful discomfort and unsafe pressure. How can companies use AI without losing the very human qualities that make them worth choosing? Listen in, and share your thoughts.
In this episode of The Firefighters Podcast, we explore incident command, cognition and the art of decision making on the fireground. This is not just a conversation for commanders. It is for every firefighter, because every person on the incident ground is making decisions that shape outcomes. From situational awareness and recognition primed decision making to THINCS, decision controls, stress, fear, ego, culture and command mindset, this episode looks at how firefighters think under pressure, how good decisions are built, how poor decisions emerge, and why the future of firefighter safety depends on cognitive agility, self awareness and the ability to think clearly in chaos. Get this as an article CLICK HEREAccess all episodes, documents, GIVEAWAYS & debriefs HEREPodcast Apparel, Hoodies, Flags, Mugs HERE Please check out our Partners supporting this episode areWilliam Wood Watches - Discount code FFPODCAST gives the user 10% off full range on websiteFIRST TACTICAL- tactical gear for elite operatorsGORE-TEX Professional ClothingMSA The Safety CompanyJAFCOIDEXFIRE & EVACUATION SERVICE LTD Send us Fan MailSupport the show***The views expressed in this episode are those of the individual speakers. Our partners are not responsible for the content of this episode and does not warrant its accuracy or completeness.***Please support the podcast and its future by clicking HERE and joining our Patreon Crew
Recovering the Internet: How Big Tech Took Control-And How We Can Take It Back (Columbia Global Reports, 2026)is an indictment of how Big Tech cloaks ruthless commercial exploitation in the language of free speech. Olivier Sylvain, a leading legal scholar and former senior advisor at the Federal Trade Commission, exposes the incentives behind social media design, revealing how they trap users in cycles of addiction, misinformation, and harm—from fatal TikTok challenges to AI chatbot codependency. With clarity and urgency, Sylvain dismantles the libertarian mythology that shaped internet law and calls for a new legal regime that protects users over platforms. Recovering the Internet is a powerful, original intervention into the most urgent policy debate of our time—what it will take to reclaim the digital public sphere. Find out more here Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network
Recovering the Internet: How Big Tech Took Control-And How We Can Take It Back (Columbia Global Reports, 2026)is an indictment of how Big Tech cloaks ruthless commercial exploitation in the language of free speech. Olivier Sylvain, a leading legal scholar and former senior advisor at the Federal Trade Commission, exposes the incentives behind social media design, revealing how they trap users in cycles of addiction, misinformation, and harm—from fatal TikTok challenges to AI chatbot codependency. With clarity and urgency, Sylvain dismantles the libertarian mythology that shaped internet law and calls for a new legal regime that protects users over platforms. Recovering the Internet is a powerful, original intervention into the most urgent policy debate of our time—what it will take to reclaim the digital public sphere. Find out more here Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/public-policy
Recovering the Internet: How Big Tech Took Control-And How We Can Take It Back (Columbia Global Reports, 2026)is an indictment of how Big Tech cloaks ruthless commercial exploitation in the language of free speech. Olivier Sylvain, a leading legal scholar and former senior advisor at the Federal Trade Commission, exposes the incentives behind social media design, revealing how they trap users in cycles of addiction, misinformation, and harm—from fatal TikTok challenges to AI chatbot codependency. With clarity and urgency, Sylvain dismantles the libertarian mythology that shaped internet law and calls for a new legal regime that protects users over platforms. Recovering the Internet is a powerful, original intervention into the most urgent policy debate of our time—what it will take to reclaim the digital public sphere. Find out more here Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/science-technology-and-society
Recovering the Internet: How Big Tech Took Control-And How We Can Take It Back (Columbia Global Reports, 2026)is an indictment of how Big Tech cloaks ruthless commercial exploitation in the language of free speech. Olivier Sylvain, a leading legal scholar and former senior advisor at the Federal Trade Commission, exposes the incentives behind social media design, revealing how they trap users in cycles of addiction, misinformation, and harm—from fatal TikTok challenges to AI chatbot codependency. With clarity and urgency, Sylvain dismantles the libertarian mythology that shaped internet law and calls for a new legal regime that protects users over platforms. Recovering the Internet is a powerful, original intervention into the most urgent policy debate of our time—what it will take to reclaim the digital public sphere. Find out more here Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/law
Buckle up for a wild ride...Amit and Jeff jet off to Sydney, Australia to chat with Stavros Prineas of Nepean Hospital: Anesthesiologist, human factors expert, raconteur, lover of dad jokes, and all around good guy! (ok, we didn't fly there, but one day...). How to set up your block area, Feng shui, darts, ABBA, Inigo Montoya, identity hats, Seinfeld junior mint references, Émile Chartier quotes...we cover a LOT of ground in this fun and engaging episode. Join us each month for another sassy conversation about anesthesiology, emergency medicine, critical care, POCUS, pain medicine, ultrasound guided nerve blocks, acute pain, and perioperative care!
Episode: 1560 In which we 'look' at the world through a narrow slit. Today, we look at the world through a narrow slit.
Casinos operate at the intersection of entertainment, cash, and compliance—making AML in gaming fundamentally different from banking. In this episode, John Byrne sits down with Paul Camacho, Vice President of Compliance at Yamava' Resort & Casino and former IRS‑CI Special Agent in Charge, to unpack what AML professionals outside the gaming industry often misunderstand. Paul shares insights from both the law‑enforcement and casino sides, including why most illicit funds enter casinos through spending, not laundering; how gambling addiction creates unique fraud and AML risks; and why observation and human intelligence matter as much as analytics. The conversation also explores public‑- private partnerships, casino typologies such as illegal sports betting and cash-intensive fraud, emerging risks highlighted in the National Money Laundering Risk Assessment, and how to move beyond “check‑the‑box” AML training. This episode offers a rare, practical look at how effective casino AML programs balance regulation, culture, and real‑world risk.
Adrian Goldberg and Byline Times editor in chief Hardeep Matharu reflect on the importance of human connection in the age of apps, AI and remote working. Produced in Birmingham, UK by Adrian Goldberg. Learn more about your ad choices. Visit megaphone.fm/adchoices
Show NotesToday we are fortunate to be talking with, John Lenneman and Josh Domeyer from Toyota's Collaborative Safety Research Center.John Lenneman is a Senior Principal Research Scientist at Toyota's Collaborative Safety Research Center and has over 25 years of human factors experience. He has worked in automotive, consumer products, and health and wellness. Before Toyota, he worked at General Motors R&D, and Newell Brands. John holds a Ph.D. in Applied Experimental Psychology from Central Michigan University and a Master's in Industrial Engineering from the University of Michigan He has authored numerous publications and book chapters and holds over 20 patents. His work spans driver behavior, vehicle automation, advanced driver assistance systems, human-centered design, and health and wellness program development Josh Domeyer is a Principal Scientist and has worked at Toyota for 14 years. Before that, he conducted research in both academic and industrial settings. Josh has Ph.D. in Industrial and Systems Engineering from the University of Wisconsin-Madison and a Master's in Experimental Psychology from Central Michigan University. He has over 50 peer reviewed publications and conference proceedings and over 20 patents. His work applies advanced computational techniques to risky driving behavior and naturalistic use of driving automation. Learn more about John + JoshConnect with John on LinkedInConnect with Josh on LinkedInSee more of their workWhere to find the hosts:Brian MoonBrian's websiteBrian's LinkedInBrian's TwitterLaura MilitelloLaura's websiteLaura's LinkedInLaura's Twitter
Join us for the April edition of the Simulcast Journal Club, hosted by Vic Brazil and Ben Symon. In this episode: Gen AI to help simulation debriefers, adding masks to mannikins, a dive into quantitative methods, reclaiming the systems identity of human factors, and ‘simulosophists'. The April papers Tscholl DW, Ebensperger M, Rahrisch A, Wang H, Heckel H, Thomasius M, et al. Generative AI in simulation debriefings: an exploratory study using the Team-FIRST framework and qualitative feedback from simulation experts and learners. Adv Simul (Lond). 2026;11:14. Schlegel C, Schmitz FM, Bauer D. Let's face it. Individualizing a manikin by means of a lifecast face increases the flow that students experience during simulation training: results from randomized controlled pilot trial. J Healthc Simul. 2025. Chadwick LM, O'Dea A. Reclaiming the Systems Identity of Human Factors and Ergonomics in Healthcare. Hum Factors Healthc. 2026:100130. Gonzalez-Caminal G, Castillejos-Gallego L, Gomar-Sancho C. Simulosophists: evolving the professional identity of simulation practitioners. Adv Simul (Lond). 2026;11:21. Another great month on Simulcast. Happy listening Don't forget – Simulation Reconnect in Singapore July 16/17 Registration open now - HERE
On this episode Fred and Gregg welcome David Wang, MD, Executive Vice President at IKS Health. A nationally recognized physician executive with more than 75 peer-reviewed publications, Dr. Wang brings a rare multi-perspective vantage point to healthcare transformation: practicing emergency medicine and palliative care physician; management consultant; builder of value-based care programs; and, most recently, Chief Operating Officer and Chief Medical Officer at Mass Advantage, a provider-owned Medicare Advantage plan, where he oversaw total cost of care, quality, risk adjustment, member experience, and network strategy. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen
This Week: Consider The Human Factors We launch our coverage of the 2026 Nonprofit Technology Conference with an NTC perennial: Rubin Singh. This year, he asks you to consider the human side of tech that impacts your CRM, and really, … Continue reading →
The episode where people get controlled psychically, via manipulation, and with whatever Daleks use. Can the Daleks who have the Human Factor do cute things? In this podcast, we don't remember what we did while under Dalek control. This episode was recorded on 21 February 2026. Email us at thedoctorswatcher@gmail.com. I guess people listen to podcasts on YouTube now? Follow us on Tumblr at the-doctors-watcher. I finally made us a Bluesky account. Check out Circuit 23's music at http://soundcloud.com/circuit23 and email him at circuit.23@gmail.com. Listen to his album “Mens Vermis” at https://circuit23.bandcamp.com/album/mens-vermis. The font “Doctor Who” (https://www.dafont.com/doctor-who.font) by “JJE990” is licensed under a Creative Commons Attribution Non-commercial license (http://creativecommons.org/licenses/by-nc/3.0/).
Join Ellen & Dalton Mason, creator and bird parent behind Apollo and Frens, for a look into life alongside the world-famous African grey parrot. You may have seen their videos on social media showing off Apollo's incredibly impressive vocabulary, answering questions and even speaking in full sentences, which have earned the bird a spot in the Guinness Book of World Records in 2025 - on top of all the pistachios, of course. We discuss animal cognition and what makes parrots such great models for animal intelligence, the brain soup machine, bird-proofing a home, parrots video calling each other, and so much more. Works Cited: "Birds have primate-like numbers of neurons in the forebrain" - Seweryn Olkowicz et al., PNAS, June 2016 "Birds of a Feather Video-Flock Together: Design and Evaluation of an Agency-Based Parrot-to-Parrot Video-Calling System for Interspecies Ethical Enrichment" - Rebecca Kleinberger et al., Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, April 2023 African Grey Parrot flight calls: Peter Boesman, XC719450. Accessible at www.xeno-canto.org/719450 Links: Learn more about Apollo and Frens on their website: https://apolloandfrens.com/ Follow Apollo and Frens on YouTube, Instagram, and TikTok! For more information about us & our podcast, head over to our website! Follow Just the Zoo of Us on BlueSky, Facebook, Instagram & Discord! Follow Ellen on Instagram or BlueSky!
Lirone Glikman is a globally recognized expert, keynote speaker, and bestselling author specializing in business relationships, personal branding, and global business growth, based on a method she developed. She is the founder of The Human Factor by Lirone Glikman, a global firm with two main services: founder-led branding to founders and executives, helping them build credibility through U.S. Tier-1 media, podcasts, and LinkedIn. Lirone is also an international keynote speaker on business relationships and personal branding for growth. With experience across 28 countries, she has worked with Fortune 500 companies, governments, universities, and startups. She is the author of The Super Connector's Playbook and an executive director at the United Nations' NGO Committee on Sustainable Development. Socials: Website: www.LironeGlikman.com/tscp-book Instagram: https://www.instagram.com/lirone.glikman LinkedIn: https://www.linkedin.com/in/lironeglikman YouTube: https://www.youtube.com/@UCyXQS5cDSNv64FVNXdSMgCA Summary: In this episode, Lyndsay Dowd welcomes Lirone Glikman, a global thought leader who has advised major brands like Meta, Microsoft, and the United Nations. Lirone shares her personal story of moving to Australia and New York as a "dreamer" with limited English and zero connections, only to build a career as a world-renowned expert in relationship strategy. The conversation dives deep into moving past the "cringe" of traditional networking and instead focusing on authentic, strategic visibility and the power of internal trust to drive measurable business growth. Key Takeaways: - Normalize Social Anxiety - The 80/20 Rule of Small Talk - The Four Ps of Common Ground - Know, Like, Trust, Collaborate - Strategic Visibility over Bragging Episode Chapters: [00:00:27] – Three core lessons for today's episode [00:00:57] – Guest Intro: Who is Lirone Glikman? [00:02:07] – Lirone's Journey: From Sydney to New York City [00:05:40] – Why we "cringe" at networking and how to fix it [00:07:08] – Gamifying your relationship goals [00:08:36] – The Stages of Connection: Know, Like, Trust, Collaborate [00:09:53] – Mastering Small Talk with the "Four Ps" [00:13:41] – The "Invitation": Balancing the flow of conversation [00:14:45] – Storytelling: Tailoring your pitch for your audience [00:17:12] – Building a Personal Brand: Modesty vs. Speaking Up [00:20:44] – Trust as Currency: The hidden power of Internal Trust [00:26:16] – Where to connect with Lirone Glikman
© 2020-2026 Ivy Podcast Discovery LLC
