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Dr. Cynthia Null, NASA Technical Fellow for Human Factors, discusses the myths of human limitations and how she got involved in the scientific discipline of human factors.
Dustin Sachs is a cybersecurity strategist, behavioral scientist, and author of Behavioral Insights in Cybersecurity: A Guide to Digital Human Factors. In this episode, we discuss how human psychology and cognitive biases influence cybersecurity, software development, and decision-making. We also discuss AI, cybersecurity careers, and how to better design cybersecurity and protect ourselves online.Connect and Learn MoreWebsite: dustinsachs.comBook: Behavioral Insights in Cybersecurity: A Guide to Digital Human FactorsLinkedIn: linkedin.com/in/dustinsachs
This bonus episode of Rethinking EHS, Season 3 takes a closer look at AI at work through a psychosocial safety lens. Charlotte and Giorgia use a hypothetical implementation of AI-enabled workflow and performance tools to explore how a seemingly helpful change can affect employees' experience of work.They consider warning signs such as reduced role clarity, perceived surveillance, increased demands and scheduling decisions that fail to account for fatigue. The conversation distinguishes using AI to support human judgement from relying on its outputs without understanding their limits or the context behind the data.Giorgia argues for involving EHS throughout the change process, from early design to later review. Consultation with workers, clear explanations of what information is collected and how it will be used, and checks on workload and autonomy can help organisations spot unintended effects. Her closing question asks whether the organisation would be comfortable explaining to a worker how the system influenced a decision about them.Links: https://Inogenalliance.com/resources https://Inogenalliance.com/podcast Charlotte Buffoni on LinkedIn: https://www.linkedin.com/in/charlotte-buffoni-a42b9629/ Giorgia Mcguigan on LinkedIn: https://www.linkedin.com/in/giorgia-m-2765241a5/ Sponsor Copy:Rethinking EHS is brought to you by the Inogen Alliance. Inogen Alliance is a global network of 70+ companies providing environment, health, safety, and sustainability services, working together to provide one point of contact to guide multinational organizations to meet their global commitments locally. Visit inogenalliance.com to learn more. Produced by https://madcontent.co.nz/
What happens when you know how to do something, but pressure makes it difficult to actually do it?Certified Mental Performance Consultant Zoran Stojković has spent more than 15 years helping people perform under pressure, from professional athletes and Olympic hopefuls to RCAF pilot trainees.In Part 1, Zoran shares the path that took him from competitive tennis and high-performance sport to 2 Canadian Forces Flying Training School in Moose Jaw. He explains what surprised him about the pressures facing student pilots, how he earned credibility as a civilian working inside military aviation, and why relationships became central to his work.We also hear how Zoran supported aircrew during Jaw South in Texas, how mental performance coaching became embedded in the flying environment, and what aviation taught him about the difference between high stakes and real stakes.CHAPTERS(00:00:00) Introduction, welcome and bio(00:01:52) What role did sport play growing up?(00:04:28) Why can we perform in practice but struggle under pressure?(00:09:41) When did mental performance become a career?(00:13:03) What did Zoran get wrong when he started coaching?(00:15:21) What kind of pressure are Olympians under?(00:18:35) Helping a professional tennis player turn things around(00:20:22) Going from athletes to pilots(00:23:23) Walking into 2CFFTS for the first time(00:26:53) What surprised Zoran about the pressure on student pilots?(00:30:13) High stakes versus real stakes(00:31:37) Earning credibility in aviation as an outsider(00:34:17) What happens when pilots don't buy into mental performance coaching?(00:38:44) A pilot success story(00:42:36) Deploying with Jaw South(00:47:27) What is Jaw South, and where did Zoran fit in?(00:51:57) Helping a student in crisis before a flight(00:53:49) Making progress in a slow-moving institution(00:57:03) Meeting Colonel Jeremy Hansen(01:01:30) Advice for a student pilot before a testEXPLORE THE LOGBOOKMore stories from RCAF and mission aviation pilots:The Pilot Project Podcast episode archive:https://podpilotproject.transistor.fm/episodes
Christophe has run MedinCell since 2009, when it was eight people in a converted garage. Today it's one of only three French biotechs to ever cross $1B on Euronext.With one Teva-partnered product already a commercial success, the partners are potentially weeks away from getting FDA approval for a second.We also talked about France's biotech giants, the landscape of long-acting injectables, and why Christophe was once in charge of a remote fishing lodge in Canada.---Discover the best biotech companies in
Episode 7 of Rethinking EHS, Season 3 examines psychosocial safety and behaviour-based approaches as part of a broader, people-centred view of workplace risk.In Australia, Giorgia describes a shift towards consultation with workers and a more active assessment of psychosocial hazards. Dheepak explains how decisions on the shop floor are shaped by systems, habits and leadership, and describes a behavioural science approach that seeks to understand why unsafe actions occur before choosing an intervention. Their examples link workload, fatigue, production targets and the ability to speak up with day-to-day safety outcomes.The guests challenge the idea that mental health belongs only to HR or can be solved through employee assistance programmes and personal resilience. They discuss how multinationals can hold to common principles of fairness and respect while adapting practices to local contexts. Looking ahead, the conversation turns to leadership behaviour, human factors, leading indicators and a shift from reacting to incidents towards prediction and prevention.Guest quotes:Giorgia McGuigan:“We have to consult our workforce. We have to reflect on the changes. We have to assess the risk and then action the risk.”Dheepak:“We have to look at the systems, the culture that we have driven.”Timestamps:00:00:03 – Introduction: Psychosocial risk and a broader view of EHS00:01:34 – Introducing perspectives from India and Australia00:02:15 – Why psychosocial safety is gaining attention00:03:56 – How human factors influence safe choices00:05:43 – Australia: From compliance to practical risk management00:07:31 – Workplace consultation and preventative support00:08:57 – Balancing immediate help with long-term prevention00:09:17 – Organisations seek guidance on psychosocial risks00:10:26 – Beyond traditional behaviour-based safety00:13:11 – Understanding why unsafe behaviour occurs00:15:31 – Procedures, change and barriers to speaking up00:17:20 – Comparing operational risks across regions00:20:32 – Leadership and common mental health myths00:23:29 – Why mental health is an organisation-wide issue00:25:50 – Global principles and local approaches00:26:21 – Fairness, respect and cultural context00:30:47 – Integrating psychosocial risk into EHS systems00:34:53 – Leadership, culture and frontline safety00:40:28 – From incident response to prediction and prevention00:43:37 – Closing reflections and where to follow the series Links:https://Inogenalliance.com/resourceshttps://Inogenalliance.com/podcastCharlotte Buffoni on LinkedIn: https://www.linkedin.com/in/charlotte-buffoni-a42b9629/Giorgia Mcguigan on LinkedIn: https://www.linkedin.com/in/giorgia-m-2765241a5/ Dheepak Sithra on LinkedIn: https://www.linkedin.com/in/rsdheepak/Sponsor Copy Rethinking EHS is brought to you by the Inogen Alliance. Inogen Alliance is a global network of 70+ companies providing environment, health, safety, and sustainability services, working together to provide one point of contact to guide multinational organizations to meet their global commitments locally. Visit inogenalliance.com to learn more.Produced by https://madcontent.co.nz/
Rogue Tulips Nonprofit Consulting Presents Chatting with Agnes & Cecilia | Nonprofit Conversations
Radio Free 501c brought to you by Rogue Tulips Consulting and USAE News!Episode 342: The Human Factor in AssociationsHost: Cecilia Sepp, CAE, ACNP, LPEC, Principal, Rogue Tulips ConsultingGuest: Kevin Novak, CEO, Founder & Chief Strategist, 2040 DigitalMy guest Kevin is an expert in integrating new technology systems in a way that respects human beings and how we work, think, behave, and most importantly, feel. In an era where some people are stoking fear of technology, specifically A.I., we need calmer heads in the conversation. The important points we cover are:*Cognitive Capacity & Emotional Obstacles*Efficiency vs. Effectiveness *Critical Thinking Decline *Broader Industry Disruption *Strategic A.I. IntegrationKevin points out the transformation curve and how it covers many of the emotions of the stages of grief. It's a serious topic but we find the joy in what makes humans so unique and special. What causes tension in your organization when it comes to digital transformation? Share a comment! #podcast #roguetulips #usaenews #2040digital #digital #technology #transformation #human #association #nonprofit
Dr. Cynthia Null, NASA Technical Fellow for Human Factors, discusses how understanding human capabilities and limitations can help engineers reduce risk and design safer, more successful missions from the start.
Wenn beim Chef alles landet Viele Führungskräfte kennen das: Jede Rückfrage, jede Unsicherheit und jede kleine Entscheidung landet irgendwann bei ihnen. Die naheliegende Erklärung lautet: Die anderen übernehmen zu wenig Verantwortung. Doch manchmal hat Führung genau dieses Muster selbst mit aufgebaut. Wer ständig sofort antwortet, eingreift und Probleme übernimmt, trainiert seine Organisation darauf, Probleme nach oben weiterzugeben. Helfen kann abhängig machen Schnell selbst zu lösen fühlt sich effizient an. Die erfahrene Führungskraft kennt den Weg, verhindert Fehler und spart zunächst Zeit. Langfristig kann genau das teuer werden: Mitarbeitende denken weniger selbst, Entscheidungen werden nach oben geschoben und die Führungskraft wird zum Engpass. Es geht um mehr als Delegation Delegation ist nur ein Teil. Die tiefere Frage lautet: Wer entwickelt die Lösung? Wer darf entscheiden? Wer trägt Verantwortung? Gute Führung bedeutet nicht, Menschen allein zu lassen. Sie schafft einen klaren Rahmen, gibt Rückendeckung und hält aus, dass ein anderer Weg nicht exakt der eigene ist. Aus Antworten werden Fragen Diese Folge zeigt konkrete Fragen, mit denen Führung Verantwortung dort lässt, wo sie hingehört. Und sie klärt die Grenze: Wann muss eine Führungskraft sofort entscheiden und wann ist es klüger, nicht die Lösung zu liefern, sondern Denken und Selbstständigkeit zu fördern?
Staci Miller, founder of Gen UX Consulting, joins Duane Mancini for a rapid-fire rundown of the first five things you need to know about human factors validation testing, from the risk documents nobody prioritizes but everyone needs, to the razor-thin line between a task sheet and a leading question that could invalidate your study, to why a 300-page report might be doing you more harm than good. Packed with hard-won insight from nearly 15 years in the field, this episode gives you a practical playbook for getting your validation study and your FDA submission right.Staci Miller LinkedInGen UX LinkedInGen UX WebsiteDuane Mancini LinkedInProject Medtech WebsiteProject Medtech LinkedInThank you to our sponsors: Ward Law, Wheelhouse DMG, and JumpStart Inc.
Every critically ill newborn represents one of the most demanding moments in healthcare. Within seconds of birth, teams may need to assess, communicate, prioritise, and intervene in an environment where the margin for error is extraordinarily small. Technical expertise is fundamental, but safe and effective resuscitation depends on much more than clinical knowledge alone. Communication, leadership, teamwork, situational awareness, and other human factors can profoundly influence how teams perform under the highest pressure.My guest today is James Yates, Critical Care Paramedic, educator and instructor on the Advanced Resuscitation of the Newborn Infant (ARNI) programme from the Resuscitation Council UK. ARNI is a specialist two-day programme that combines advanced clinical skills with communication, human factors, structured simulation and debriefing for clinicians caring for critically ill and sick newborns.James brings extensive experience in teaching clinicians how to perform effectively under pressure, not simply by developing technical competence, but by strengthening the non-technical skills that underpin high-performing teams.In this episode, we explore what high-performing teams do differently, why communication can break down during complex emergencies, and how structured simulation and expert debriefing can transform both individual clinicians and the wider systems in which they work.We discuss psychological safety, cognitive overload, shared mental models, leadership, communication, and the challenges of facilitating meaningful debriefs with experienced clinicians. Most importantly, we consider what neonatal resuscitation can teach us about team performance more broadly, and why these lessons extend far beyond the delivery room into pre-hospital medicine, HEMS, emergency care and critical care.If you are interested in how teams develop, adapt, and perform under pressure, this episode offers lessons well beyond neonatal resuscitation.NEAS Specialist Capabilities Conference 2026The North East Ambulance Service Specialist Capabilities Conference 2026 takes place on 3 November 2026 at The Glasshouse International Centre for Music, NewcastleGateshead.Under the theme “Collaborate, Innovate, Excel,” the conference brings together professionals working across specialist emergency care, with sessions covering Emergency Preparedness, Resilience and Response (EPRR), critical care and HART.The keynote speaker is Adam Desmond, the 7/7 Kings Cross paramedic, who will deliver a no-holds-barred talk on human factors and bandwidth saturation during major incidents.Other speakers include Lee Thompson, discussing regional critical care, alongside specialists from EPRR and HART. The conference is supported by Dräger and focuses on collaboration, innovation, excellence, resilience and the communities we serve.The closing date to register your interest is 11 October 2026.
In this episode, Anthony Andre, PhD, CPE, Director, Interface Analysis Associates LLC, discusses how human factors can improve the safety, usability and adoption of healthcare products and systems. He explores the role of AI as a tool for clinicians, designing technology around real-world workflows, and lessons healthcare organizations can learn from medication errors.
In this episode, Frank La Vigne sits down with Sandeep Pauddar, Head of Digital Trust at DQS, to explore the fast-evolving world of digital trust, compliance, and data security. From the growing complexities of global regulations, to the increasing intersection of AI, cybersecurity, and enterprise risk, Sandeep Pauddar shares real-world stories—including personal experiences with AI-driven phishing—and breaks down how organizations can foster a security-aware culture. Whether you're leading a startup or a global enterprise, tune in for actionable insights on building digital trust, navigating the compliance landscape, and why organizational leadership plays a crucial role in keeping data secure.LinksSandeep on LinkedIn -https://www.linkedin.com/in/sandeep-pauddar/DQS Global -https://www.dqsglobal.com/Extreme Ownership -https://amzn.to/4zZRiH8Get a Free Audible Book -https://www.audible.com/ep/creator?afsrc=1&source_code=PDTGBPD060314004RWatch on YouTube -https://www.youtube.com/watch?v=dF4D5hYM7YwTime Stamps00:00 Introduction and guest welcome05:00 AI data security in various industries06:44 Department collaboration on AI and compliance10:58 Information security standards overview14:23 Balancing Innovation and Standardization18:14 Navigating global AI regulations22:14 Regulatory advice for startup founders25:33 Discussing common patterns in failures28:24 Discussing link metadata in apps33:09 Security threats and personal story37:11 Challenges in adopting security systems38:32 Insurance and breach response policies43:21 Promoting Extreme Ownership on Audible45:01 Finding more about Claude Academy
If only we treated the human being in the cockpit with the same care and lifecycle management we give the aircraft... In this episode, I sit down with Commander Kevin Bernstein, MD, to explore a new approach to human performance across Naval Aviation. Drawing on his experience in sports medicine and Naval Special Warfare, Kevin explains how physical performance, psychology, recovery, and readiness can be brought together to help aviators perform better, stay healthy, and remain operational for longer. We discuss the Human Performance program being developed across the Navy, what it looks like inside a fighter squadron, the lessons learned from its early implementation, and why preserving experienced aviators may be one of Naval Aviation's most valuable investments. Learn more about your ad choices. Visit megaphone.fm/adchoices
Speak-up statt Schweigen – Philippe Ammann über Leadership als Entdeckungsreise Wie entsteht ein Team, in dem Menschen auch Unbequemes respektvoll ansprechen? Als Podcast-Gast von Yvo Wüest zeigt Philippe Ammann, weshalb Leadership bei Kommunikation, Zuhören und einer fairen Fehlerkultur beginnt. In der siebten Folge von «Leading Successful Teams» ist Philippe Ammann als Interviewgast bei Yvo Wüest im Podcast Education Minds, wo der Podcast bereits im Juli 2025 erstmals ausgestrahlt wurde. Yvo Wüest führt als Host durch das Gespräch. Ausgehend von Philippe Ammanns langjähriger Erfahrung als Airline Captain, Human Factors Instruktor und Gründer von Pilot Impuls wird deutlich, weshalb gute Führung immer bei der Kommunikation beginnt. Ein Satz bleibt dabei besonders hängen: «Sag mir, was ich nicht hören will – doch sag es mir mit Respekt und sag es mir so lange, bis ich dich gehört habe.» Genau darin verdichtet sich das Führungsverständnis dieser Episode: Menschen sollen in Teams den Mut haben, auch Unbequemes anzusprechen, Risiken frühzeitig sichtbar zu machen und sich aktiv einzubringen, ohne Angst vor Abwertung oder Strafe. Ein besonderer Schwerpunkt liegt auf dem Konzept der Just Culture. Philippe Ammann zeigt, dass es dabei nicht einfach um Fehlertoleranz geht, sondern um eine Kultur, in der offen über Fehler, Beinahe-Fehler und Learnings gesprochen werden kann, solange nicht grob fahrlässig oder vorsätzlich gehandelt wurde. Der Unterschied zur klassischen Fehlerkultur wird dabei deutlich: Während Schuldzuweisungen Menschen ins Schweigen treiben, schafft eine echte Lernkultur Raum für Reflexion, gemeinsames Lernen und nachhaltige Verbesserung. Im Gespräch mit Yvo Wüest wird zudem sichtbar, dass psychologische Sicherheit nicht zufällig entsteht, sondern aktiv gestaltet werden muss. Führung beginnt dabei mit Vorbildwirkung, Nahbarkeit, einer offenen Haltung gegenüber Feedback und der Bereitschaft, auch eigene Fehler einzugestehen. Gerade in stark hierarchischen oder reglementierten Umfeldern wie Luftfahrt und Gesundheitswesen zeigt sich, wie entscheidend respektvolle Kommunikation für Sicherheit, Leistung und Zusammenarbeit ist. Spannend ist auch der Einblick in Philippe Ammanns Trainings- und Workshoparbeit. Statt trockener Theorie setzt er auf Storytelling, konkrete Cockpit-Erfahrungen, Austausch unter Teilnehmenden und erlebnisorientierte Formate wie Teamsimulationen und Serious Gameplay. So wird Human Factors direkt erlebbar – und genau daraus entstehen Reflexion, Transfer und nachhaltiges Lernen für den Berufsalltag. Diese Episode macht deutlich, dass Leadership kein starres Modell ist, sondern ein bewusster Lernprozess. Wer Teams stärken will, muss Kommunikation gestalten, Sicherheit ermöglichen und Fehler nicht verstecken, sondern für Entwicklung nutzen. Damit vertieft auch Folge 7 zentrale Themen von «Leading Successful Teams»: psychologische Sicherheit, Lernkultur, Just Culture und die Frage, wie aus Teams durch Vertrauen und Reflexion echte Spitzenteams werden. Link zu Education Minds von Yvo Wüest: https://education-minds-podcast.podigee.io Philippe Ammann: LinkedIn: https://www.linkedin.com/in/philippeammann/ Leadership entscheidet, ob Teams wachsen oder stagnieren. Möchtest du als Führungskraft oder Entscheider diese Prinzipien in deinem Unternehmen verankern? Pilot Impuls unterstützt dich mit individuellem Leadership-Training, Impulsreferaten und Workshops mit Wirkung – geprägt von Führungserfahrung aus dem Cockpit. Philippe Ammann +41 77 267 73 28 philippe.ammann@pilotimpuls.ch www.pilotimpuls.ch | www.medLEAD360.ch Training das begeistert!
The Human Factors EpisodeIn this episode, Amanda talks with Laura Barg-Walkow, PhD, a Human Factors Engineer on the Patient Safety Team at Children's Hospital Colorado, about designing healthcare systems around how people actually work—not how we wish they would work.Laura shares why errors and workarounds are often signs of system design problems, not individual failure. Together, she and Amanda explore the connection between human factors engineering and Coleman Associates' DPI™ approach, including the importance of observing real work, understanding why decisions make sense in the moment, and removing the friction that affects patients and staff.They discuss:Why “try harder” and “retrain” rarely solve underlying problemsWhat workarounds reveal about broken processesThe difference between work as imagined and work as actually performedHow observation can uncover challenges that interviews alone may missHow to balance standardization with flexibilityWhy better flow is about removing friction—not making people work fasterIt's a conversation about replacing blame with curiosity and creating safer, more efficient, and more person-centered healthcare systems.Guest: Dr. Laura Barg-WalkowHost: Amanda LaramieThanks for listening! Check us out on: FacebookInstagramLinkedInOur WebsiteTikTokTwitterYouTube
Menschliches Versagen, optische Täuschungen und schleichende Nachlässigkeit: Warum passieren im Cockpit trotz moderner Technik immer wieder vermeidbare Fehler? In dieser Episode tauchen wir tief in die Human Factors der Luftfahrt ein und analysieren das bekannte HFACS-Modell (Human Factors Analysis and Classification System). Basierend auf den Untersuchungsberichten der Bundesstelle für Flugunfalluntersuchung (BFU) und aktuellen Sicherheitsberichten der AOPA nehmen wir die gefährlichste Ursache für Pilotenfehler unter die Lupe: Wahrnehmungsfehler. Egal ob Echo-Klasse, Ultraleicht (UL) oder Segelflug – Fehler machen vor Flugzeugklassen keinen Halt! Wir zeigen dir, wie das Gehirn Sinneseindrücke im Reiseflug oder bei der Landung falsch interpretiert, warum dich Glascockpits und FLARM in eine trügerische Sicherheit wiegen können und wie Hektik, Complacency (Selbstzufriedenheit) sowie Müdigkeit das Unfallrisiko exponentiell ansteigen lassen. In dieser Folge erfährst du: • HFACS-Modell & BFU-Analyse: Die Unterscheidung zwischen Regelverstößen, Wahrnehmungs-, Entscheidungs- und Fertigkeitsfehlern. • Reale Fallbeispiele: Wie falsche Landeklappenstellungen (Cessna 172) oder mangelnde Mustererfahrung (Katana DA20) zu Katastrophen führen. • Die Mechanik des Irrtums: Warum Sinneswahrnehmung und Interpretation im Gehirn zwei völlig verschiedene Paar Schuhe sind. • Die Gefahren im modernen Cockpit: Warum "See and Avoid" trotz ADS-B und Multi-Function-Displays lebenswichtig bleibt (inkl. Analyse der FAA AC 90-114C). • Die Heinrich-Pyramide (ConocoPhillips-Modell): Warum wir in Vereinen und Flugschulen dringend eine offene Sicherheits- und Fehlerkultur (Just Culture) für Beinahe-Unfälle brauchen. Erfahre, wie du mit systematischer Raumbeobachtung, diszipliniertem Funkhören und kontinuierlichem Training deine eigene Flugsicherheit aktiv steigerst.
What happens when a medical device innovator applies human factors thinking to one of society's biggest challenges? Shannon Clark, founder and president of HavenSafe, shares her journey from pioneering human factors engineering in medical technology to tackling homelessness through data and systems-level solutions. She discusses why human factors goes far beyond FDA compliance, what startups often get wrong, and how the same principles used to improve patient safety can help create better outcomes in social services.Shannon Clark LinkedInHavenSafe LinkedInProject Medtech Podcast Episode 121"Homelessness is a Housing Problem" by Greg Colburn and Clayton Page Aldern "Positive Intelligence" by Shirzad Chamine Duane Mancini LinkedInProject Medtech WebsiteProject Medtech LinkedInThank you to our sponsors: Ward Law, Wheelhouse DMG, and JumpStart Inc.
Bonus Short from Episode 137 - Human Factors in Driving: Managing Emotions and Anxiety with Dr. Lisa DornListen to the full episode here: https://pod.fo/e/3564c5Find out more about how we can help transform the way you feel about driving and follow us on social media:The Drive Calm Journal:A Twelve-Week Prompt Journal for Anxious Drivers - available to buy in all formats on Amazon: https://amzn.eu/d/hdrzRKjGet help from Kev and Tracey at Confident Drivers:Sign up for our free weekly newsletter that includes a tip of the week plus the latest news and podcast episode: Sign up HereTry one of our most popular tools, the Confident Drivers Coaching Wheel, to help you identify your driving strengths and weaknesses and see if you are driving test-ready: https://courses.confidentdrivers.co.uk/courses/coachingwheel-testreadyAre you ready to stop the search on social media and start taking action to overcome your driving concerns? Our Nervous Drivers Calming Kit has the online tools and video guides you need to master your driving anxiety. Get immediate access, starting from just £27Nervous Drivers Calming Kits: https://courses.confidentdrivers.co.uk/courses/category/calmingkitsDo you know that you would like some individual support from us, to create a personalised plan with our help and added accountability to take action? Then our Driving Confidence coaching will help, we offer different levels of help to suit your needs.One-to-One Driving Confidence Coaching options:https://courses.confidentdrivers.co.uk/courses/category/anxious-driversLeave us a Tip / Buy us a coffee:https://driving-confidence-podcast.captivate.fm/supportFollow or contact us on Social Media:Facebook: https://www.facebook.com/confidentdriver/Instagram: https://www.instagram.com/confidentdrivers/YouTube: https://www.youtube.com/channel/UCtVucIvyC_2AX33zNL7-yoQPodcast NewsletterIf you would like us to keep you up to date with podcast episodes, click the most appropriate link for you:Individual driversDriving Instructors
A SEAT at THE TABLE: Leadership, Innovation & Vision for a New Era
Episode SummaryOn this episode of A Seat at the Table, Jane Singer welcomes Susan Kargel founder of Brute Mitigator and a leading expert in freight forwarding, customs clearance, trade compliance, and operational resiliency. Together, they tackle the increasing complexity of global supply chains, rising risks—especially from cyberattacks—and the rapidly evolving landscape of customs regulations. The episode explores best practices for business continuity, building redundancy, leveraging AI (and recognizing its limits), and practical ways logistics and supply chain professionals can prepare for an era of exponential change.Key Points1. The New Era of Supply Chain RiskThe rise in disruptions: tariffs, cyberattacks, natural disasters, technology outages, and their extensive impact on logistics and customs operations (Jane Singer, Susan Kargel at 00:00:00).Why compliance is now "at the table"—and why it's crucial to integrate customs and trade teams into resilience planning (00:01:37).Common misunderstandings among leadership about supply chain resilience and the oversimplification of business continuity planning (00:02:19).2. Moving Beyond Basic Business Continuity PlansGaps in standard business continuity planning: lack of detailed processes for operational recovery after technology failures (00:02:50).The essential role of cross-functional planning—engaging leadership, IT, HR, compliance, and operations to identify and prioritize critical functions, define restoration priorities, and establish clear communication channels (00:06:21).Importance of "fire drills" and scenario planning to transform contingency procedures from paper plans into instinctive, actionable responses (00:08:26).3. Building Redundancy in Customs & Logistics OperationsReal-world supply chain continuity: using hybrid models of in-house and third-party customs brokerage to avoid single points of failure (00:13:03).How documentation, data sharing, and vendor relationships can serve as insurance policies to minimize business disruption (00:14:08, 00:16:02).The risk of losing "tribal knowledge" of manual processes—why documenting old workarounds is essential as experienced staff retire (00:18:20).4. Dealing with the Surge in Customs ComplexityRapidly changing tariffs and enforcement: impact on U.S. importers and the need for up-to-date, validated documentation (00:19:39).Why accurate classification, valuation, and country-of-origin tracing are more vital than ever in the face of stricter enforcement and whistleblower incentives (00:22:42).The compounding cost of errors, from penalties to demurrage and delayed shipments (00:25:22, 00:26:02).5. AI, Automation & the Human Factor in Customs and LogisticsThe promise of AI: improving efficiency in customs declaration processing, document handling, and inventory management (00:28:38).Using machine learning to extract data from documents, reduce manual entry, and highlight discrepancies (00:29:40).Risks: overreliance on AI can erode process knowledge and may propagate errors if not audited by subject matter experts (00:31:19, 00:36:17).Security considerations: understanding data privacy, AI data usage, and toggling off default data sharing settings (00:33:09).Legal responsibility for errors: customs will not accept "AI made the mistake"—final accountability remains with the company (00:35:37, 00:36:44).6. Building Team Resilience - Tools & TrainingThe value of structured, practical training for logistics teams—building bench strength, team alignment, and documentation of both digital and manual contingencies (00:41:41).Highlights from Susan Kargel's online courses: templates, guides, communication plans, business-critical function assessment, crisis workshops (00:41:41–00:43:04).Actionable TakeawaysIntegrate functional leaders with IT in resilience planning—Business units know operational priorities; IT needs these priorities to restore systems effectively.Develop and test crisis communication plans—Repeated, hands-on scenario drills ("fire drills") prepare teams for actual disruptions.Build redundancy in customs processing—Consider hybrid approaches, ensure data is shareable and workflows are documented, not siloed.Stay current on customs regulations and enforcement—Assign resources to monitor changes, audit classification and valuation, and document every step.Embrace AI with caution—Use it to automate repetitive tasks but maintain human oversight for accuracy, compliance, and documentation.Document manual workarounds—Prevent knowledge loss as experienced staff retire, especially for reverting to manual processes during crises.Invest in training—Equip teams to understand both technical and manual aspects of operations for true resilience.Notable Quotes"[Compliance is] at the table now. That's very exciting." (Susan Kargel 00:01:48)"If your system goes down... there's no online system to process it. You're going to have to go find another declaration processing system." (Susan Kargel 00:04:36)"Just because you use AI, if there's a mistake, you can't tell customs, 'Oh, I used AI and it told me that.' You're still responsible for the outcome." (Susan Kargel 00:35:37)"You want to kind of control your own destiny and you need your providers too. But both can help each other." (Susan Kargel 00:15:35)"Build knowledge, build strength, build teamwork—just things that companies should have." (Susan Kargel 00:43:40)Resources & Further LearningBrute Mitigator online courses – logistics team resilience, crisis planning, and customs compliance (link in show notes)U.S. Federal Register and Customs Bulletins—stay updated on regulatory changesIndustry trade associations and customs broker webinars for ongoing learningAbout the SpeakersSusan Kargel is the founder of Brute Mitigator and brings 40 years of experience in global logistics, customs, and compliance, specializing in preparing supply chains for operational disruptions and cyber threats.Jane Singer is the host of A Seat at the Table, focused on what's working, what's not and best practices in business, supply chain, and leadership. She is also managing director of 'Inside Fashion', a platform for apparel industry information and 'The Current Situation in Sourcing', a quarterly market intelligence report for C-suite apparel brand leadership.Learn more about BruteMitigator: https://www.brutemitigator.comSEND US A MESSAGEVisit A Seat at The Table's website at https://seat.fm
## Podcast-Beschreibung Was bewegt die Allgemeine Luftfahrt aktuell? In dieser Folge von „Hast du schon gehört?“ sprechen wir über wichtige News aus der General Aviation, neue Entwicklungen bei Flugsicherheit, Luftrecht und Technik sowie über spannende Fly-Ins und Aviation-Events. Bei Siebert Luftfahrtbedarf steht nach 37 Jahren ein Generationenwechsel an. Yannick Weichert übernimmt die Geschäftsführung und führt das Traditionsunternehmen in die nächste Generation. Elektrisches Fliegen wird ebenfalls konkret: Beim Green Aviation Hub Fly-In am Flugplatz Traben-Trarbach steht gemeinsam mit Pipistrel die Zukunft nachhaltiger Antriebe im Mittelpunkt. Elektroflugzeuge können dort nicht nur am Boden, sondern auch im Flugbetrieb erlebt werden. Auch im Segelflug gibt es Neuigkeiten: Der Angelika Machinek Förderverein hat die Bewerbung für sein Förderflugzeug LS8 für die Saison 2027 geöffnet und unterstützt damit ambitionierte Segelflugpilotinnen auf dem Weg in den Leistungssport. Technisch spannend wird es bei der Beechcraft Denali. Der neue Single Engine Turboprop von Textron Aviation befindet sich in der finalen Flugerprobung. GE Catalyst Triebwerk, FADEC, Garmin G3000, Emergency Autoland, rund 285 Knoten Reisegeschwindigkeit und etwa 1.600 NM Reichweite machen die Denali zu einem interessanten Konkurrenten für PC-12, TBM und andere leistungsstarke Turboprops. Ein Schwerpunkt dieser Folge liegt auf der Flugsicherheit und den Human Factors. Wir sprechen über Stress, Entscheidungsfindung, Kommunikation und CRM im Cockpit – und über die Frage, warum Erfahrung allein nicht automatisch vor Fehlentscheidungen schützt. Dazu schauen wir auf die Flugsicherheitsstatistik 2026 des DAeC. Besonders auffällig: Viele schwere Ereignisse passieren während Start, Anflug und Landung. Technische Defekte stehen dabei deutlich seltener im Mittelpunkt als menschliche Faktoren wie Kontrollverlust, mangelnde Luftraumbeobachtung, schlechtes Entscheidungsmanagement oder das Festhalten an einem Plan trotz verschlechterter Bedingungen. Auch beim Thema Transponder gibt es immer noch gefährliche Missverständnisse. Wir sprechen über Transponderpflicht, Ground- und ALT-Modus, ADS-B Out, SIL-Werte sowie darüber, warum ein eingeschalteter Transponder ein wichtiger Bestandteil moderner Kollisionswarnsysteme ist. Weitere Themen dieser Folge: Neuer Präsident beim Luftfahrt-Bundesamt: Alexander Schott übernimmt das LBA und setzt Schwerpunkte bei Digitalisierung, Nachhaltigkeit und Flugsicherheit. Die EASA veröffentlicht mit ENCODE ein neues Werkzeug für die Lärmschutzzertifizierung und soll damit Zulassungen und Modifikationen in der General Aviation vereinfachen. Wir klären die Rechtslage zur UL-Schleppberechtigung und warum Flugstunden auf klassischen E-Klasse-Flugzeugen nicht einfach auf die erforderliche UL-Erfahrung angerechnet werden können. Außerdem geht es um die neuen Regeln zur Eigenstaffelung in Deutschland und darum, unter welchen Bedingungen Piloten selbst Verantwortung für den Abstand zu anderem Verkehr übernehmen können. Und wir schauen in die USA: Die FAA testet mit „Mobile Clearance“ digitale IFR-Freigaben direkt auf Tablet und Electronic Flight Bag. ForeFlight, Garmin Pilot und moderne Avionik könnten damit künftig einen weiteren Teil des klassischen Funkverkehrs digitalisieren. Zum Abschluss gibt es wie immer die aktuellen Aviation-Termine: Flugplatzfeste, Fly-Ins, die Deutsche Meisterschaft im Ultraleichtfliegen, das Rotax Fly-In, Texel Wings over Holland, das Boller Fly-In, das Burger Fly-In und weitere Veranstaltungen für Privatpiloten und Luftfahrtbegeisterte. General Aviation, Privatpiloten, Flugsicherheit, Luftrecht, IFR, UL-Fliegen, Segelflug, neue Flugzeuge und aktuelle Aviation-News – kompakt zusammengefasst in einer neuen Folge der Privatpiloten-Lounge.
Host Trey Reid talks with Jessica Feltz of the Arkansas Game and Fish Commission's Conservation Support Division about how social science informs hunting, fishing, and conservation decisions. Feltz explains the “three-legged stool” of conservation—species, habitat, and people—and why understanding human behavior is essential for effective management. She describes tools like facilitated public meetings, interviews, focus groups, and scientifically designed surveys, including the biennial regulations survey, emphasizing it is not a vote but a way to predict how changes may affect public behavior and experiences. Feltz details the intensive process of coding tens of thousands of public comments for themes and shares examples such as focus groups on trout permit fee increases, a multi-year bear hunter study, and trends like younger waterfowl hunters and older trout anglers.
Outer Limits Season 1 Episode 8 The Human Factor
On todays episode of True-Blue Conversations, I am joined by former Australian Special Forces SASR veteran Dr Dan Cooper. After underperforming at school, Dan joined the Army and posted to 3 RAR, deploying to Timor in 1999. A short time later, Dan attempted SASR selection in 2001 and completed the selection course. After Reo and 9-11, Dan (qualifying as a water operator) deployed straight away on the 2nd rotation to Afghanistan in 2002. Dan served in all 3 Sabre SQNs and OSS during his career. Between 2002 and 2016, Dan conducted dozens of operations in Afghanistan and other parts of the world. In 2008, Dan started what would grow into the SASR Human Performance program and the foundation program for SOCOMD and the Army to develop their Human Performance and gained an undergrad degree in Sports Science a double masters in Strength and Conditioning and conducted research into cognitive and physiological performance. After qualifying for a research scholarship, Dan has gone on to further studies and has completed a PhD on the Human Factors to improve transfer of training and performance in high-threat combat environments. On leaving SASR, Dan spent 2 years working with the QLD Reds high-performance program. Dan now uses his experience and research to develop a Critical response performance and innovation initiative to provide free education, training, and development to front-line performers/organisations. Between 2010 and 2022 Dan completed a range of activities including a 250km multi day ultra in the Aussie desert, several 100km ultra's, coveted at the Cross-fit regionals and masters games, the Yukon Arctic Ultra 750km foot race, a 24hr obstacle course race, the Iditarod trail invitational 550km and 1600km foot race and currently looking into an attempt at a solo South Polo expedition. This is a raw, powerful and deeply honest conversation about sacrifice, resilience and the realities of life as an elite Australian Special Forces operator. Presenter: Adam Blum Guest: Dr Dan Cooper Editor: Kyle Watkins
Does networking make you cringe? You are not alone, and you are not wrong. Most of what passes for networking is fake, and you can feel it.Lirone Glikman has spent 12 years teaching a different way. She is the founder of The Human Factor, a global consulting and training firm, and the author of the bestselling Super Connector's Playbook, which she has taught in 27 countries. Her core belief: the gap between you and the life you want is usually about people, and authentic relationship building is a skill nobody teaches us.In this conversation, Rosie and Lirone talk about:The moment at 21, alone in Sydney, when Lirone discovered her connecting superpowerWhy modesty is not practical, and when staying quiet costs you the creditThe six pillars of her Super Connectors approach, from your people plan to leveraging for resultsHow one employee turned her most difficult coworkers into allies, starting with lunch and cakeThe research she cites linking real workplace relationships to about four more years of lifeWhy introverts may be the best connectors in the roomIf building relationships at work has always felt like a performance, this episode shows you how to do it as yourself.https://www.linkedin.com/in/lironeglikman/Ready to put your impact into words leadership recognizes and rewards? Grab Rosie's free Impact Clarity Coach: https://nowomanleftbehind.ac-page.com/impact-clarity-ai-optinhttps://nowomanleftbehind.com/
In this week's episode of The Safety Guru, we're joined by Dr. Era Poddar, who shares her extensive expertise in ergonomics and human factors to explore what these principles are, why they matter, and how organizations can proactively integrate them into workplace design to transform safety outcomes, boost productivity, and build safer, smarter workplaces. She discusses the wide-ranging benefits of integrating these principles, including better decision-making, reduced cognitive load for employees, fewer errors, a lower risk of serious injuries and fatalities, and measurable returns on investment (ROI) through improvements in quality, productivity, and overall safety performance. This insightful discussion also highlights how leaders can champion ergonomic improvements, leverage emerging technologies that are reshaping workplace design, and foster a culture of continuous learning and improvement. Tune in to discover how ergonomics and human factors work together to build safer, healthier, and more productive organizations. Don't miss this episode! About the Guest: Dr. Era Poddar is a Canadian Certified Professional Ergonomist (CCPE) and safety specialist, with broad international experience across North America, the Middle East, and Asia. With more than twenty years in consulting, coaching, training, and research related to ergonomics, human factors, workplace accommodation, and safety, Dr. Poddar helps organizations meet goals in health and safety, ergonomics, and MSI control. Her expertise covers industry, academia, corporate, and government sectors. She holds a Ph.D. in Industrial Ergonomics, a NEBOSH International General Certificate in Occupational Health and Safety (practical applications), and a mini-executive MBA from the Sauder School of Business, UBC. For more Information: https://ergoera.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Bill Culhane sits down with Danny Mays, Chief Procurement Officer for the Maryland Judiciary, overseeing a $760 million operating budget for a statewide court system. Danny holds five procurement certifications (CPPO, CPPB, NIGP-CPP, CPSM, CPSD) and has invested creativity, passion and years sharing what he knows with the profession.In this episode, Danny discusses technology procurement failure patterns, the gap between vendor demos and actual delivery, what it means for the future of procurement to be empowered rather than diminished. Danny and Bill share why NIGP Forum in Columbus this August is worth attending. Straightforward, experienced, and worth a listen.Rick Jennings closes down the episode with a Crazy Bids that really rocks!... and waters.Danny Mays on LinkedInMore on Danny Mays: Danny Mays is the Assistant State Court Administrator of Operations for the Maryland Judiciary, where he leads Procurement, Budget and Finance, Facilities, and Security Administration. He also serves as the Judiciary's Chief Procurement Officer, overseeing procurement strategy, contracts, grants, process improvement, and cross-functional operations for a statewide court system with a $760 million annual operating budget.A longtime public procurement practitioner, instructor, and advocate, Danny has built much of his career around helping procurement move beyond compliance and into leadership. He has served as President of the Maryland Public Purchasing Association, teaches for NIGP, serves as a consultant for public procurement agencies, and holds multiple procurement and supply management certifications, including CPPO, CPPB, NIGP-CPP, CPSM, and CPSD.Danny's work focuses on making procurement more practical, strategic, and people-centered, whether that means improving solicitation quality, navigating technology and AI-related risks, strengthening supplier relationships, or helping teams understand their value within the organization. Outside of procurement, he is a musician, public speaker, and professional wrestling ring announcer, which probably explains why he believes even the most technical public procurement conversation can use a little more energy.Nominations for the 3rd David and Beverly Nash Leadership Award are open. Go here or email bculhane@beaconbid.com.Powered by BidPrime and Beacon Bid.Watch on YouTube
In this episode of Behind the Prop, hosts Bobby Doss and Wally Mulhearn dive into the Dirty Dozen, a set of twelve human factor traps that can affect pilots and mechanics alike. Originally released by the FAA around 2011 or 2012 as a poster for mechanics, these traps apply equally to pilots and can lead to serious situations if not recognized. The discussion covers everyday traps like complacency and distraction that bite on routine flights, as well as decision-making and awareness issues. Bobby and Wally share personal anecdotes, including stories about fuel checks during checkrides, the dangers of expectation bias, and real-world incidents like the Eastern Airlines Flight 401 crash caused by a distraction over a light bulb. They emphasize how these factors, including fatigue, pressure, lack of communication, and normalization of deviation, can cascade into problems for even experienced aviators. To combat these traps, the hosts offer practical defenses such as setting personal minimums, chair flying, using checklists effectively, and maintaining situational awareness. They stress the importance of being prepared, honest with oneself, and continuously learning to avoid the Swiss cheese model of accidents. Listeners are encouraged to review the Dirty Dozen poster linked in the show notes.
Offshore safety is not just about PPE, paperwork, or compliance. It is about people, judgement, leadership, resilience, and understanding risk before it becomes an incident.In this episode of Sea Views, Julia Gosling and Adam Parnell are joined by Gordon Foot, MNM FNI | Offshore Client Representative, for a conversation about the reality of life and work offshore.Gordon's maritime career has taken him from Royal Navy submarines into offshore operations across oil and gas, subsea work, cables, renewables, offshore wind, marine construction, and high-risk maritime environments. His perspective is grounded in decades of practical experience, but the heart of this conversation is the people who make offshore operations work.The discussion explores safety culture, human factors, resilience, self-awareness, teamwork, connectivity at sea, seafarer welfare, mentoring, and why offshore safety has to be lived, not simply written into procedures.Gordon also reflects on the opportunities within the blue economy, the importance of bringing younger people into maritime, and why curiosity, empathy, and strong leadership still matter in an industry shaped by technology, risk, and constant change.Prefer to read? Head to Yachting News on the website: https://www.yachtinginternationalradio.com/yachting-newsSupported by: CHIRP Maritime & The Seafarers' Charity www.chirp.co.uk | www.theseafarerscharity.org
The age of AI is upon us and is already changing the way we conduct our lives. What is the optimal division of tasks between humans and machines? On this episode of Mind Matters News, host Robert J. Marks welcomes psychologist Dr. Joe McDonald to the podcast to explore the relationship between cognitive psychology and artificial intelligence (AI). Dr. McDonald is an expert in cognitive psychology and human factors research. He is the CEO and Principal at Jumpseat Research, a firm that applies cognitive science principles to improve technology design and user experiences. Dr. McDonald has over 15 years of experience in this field, holds a PhD in Human Factors from Georgia Tech, and is passionate about empowering people through technology. Source
David is a veteran cybersecurity executive with more than 30 years of experience and currently serves as Chief Information Security Officer after previously leading Oracle's SaaS Cloud Security organization. David has held leadership roles at Microsoft and Google Cloud, helping build and secure some of the world's largest cloud platforms. He's also a former U.S. Navy electronic warfare specialist, an inventor with more than 30 security patents, and now serves as both a Chief Information Security Officer and Venture Partner.00:00 Intro02:50 Our Guest05:50 The Evolution of Technology and Coding10:55 AI's Role in Software Development and Security16:07 DevSecOps and Cloud Security Architecture18:35 The Future of Vulnerabilities and Human Factors in Cybersecurity21:22 The Value of Veterans in Cybersecurity22:21 Maturing Organizations in Cybersecurity23:20 Understanding Risk and Maturity Models24:51 Simplicity in Cybersecurity Practices25:27 Challenges for Small and Medium Enterprises27:05 Adopting AI in Organizations29:58 Data Leakage Prevention Strategies32:01 Third Party Risk Management35:02 Concerns with Embedded Systems37:50 Emerging Threats in Cybersecurity39:58 The Future of Cyber Threats43:27 Leveraging AI for Enhanced Capabilities
Why do some physicians thrive when new workflow tools are introduced, while others continue to struggle despite having access to the same resources? In this insightful episode of Life Changing Moments, host Dr. Dael Waxman sits down with Dr. Sachiko Kaizuka—Associate Professor of Family Medicine at the University of Rochester School of Medicine—to explore the intersection of physician well-being, workflow design, and coaching. Dr. Kaizuka shares her journey from rural practice burnout to becoming an EMR "super user" and wellness advocate. She introduces the concept of human factors ergonomics—a framework used in aviation and aerospace to optimize human performance—and explains how it applies to healthcare. Her research demonstrates that combining human factors principles with personalized coaching helps physicians reduce cognitive load, improve note closure rates, decrease after-hours EMR work, and sustain improvements in well-being long after coaching ends. This conversation offers practical tools for any clinician feeling overwhelmed by documentation, inbox management, and the competing demands of modern medicine. Key Topics Discussed: Dr. Kaizuka's personal journey through burnout and recovery in rural practice. The concept of human factors ergonomics and its application to healthcare. Understanding cognitive energy as a finite resource that must be budgeted and replenished. Why resilience and mindfulness alone aren't enough to address physician burnout. The "missing link" between workflow tools and physician adoption: personalized coaching. How coaching helps clinicians identify and challenge beliefs about perfectionism and expectations. Practical examples: reframing note-writing, setting boundaries, and letting go of unnecessary tasks. The NASA Task Load Index and the emotional cost of frustration. Results from Dr. Kaizuka's pilot study: improved note closure rates, reduced after-hours EMR use, sustained well-being improvements. The power of shifting from "EMR hater" to curious learner. Future plans: scaling the coaching model and training peer coaches. Guest Information: Dr. Sachiko Kaizuka, MD – Associate Professor of Family Medicine, University of Rochester School of Medicine MD Coaches: mymdcoaches.com Relevant Links: MD Coaches: mymdcoaches.com Companion podcast: Rx for Success with Dr. Randy Cook Society of Teachers of Family Medicine (STFM)
In Chilling Effects: Repression, Conformity, and Power in the Digital Age (Cambridge UP, 2025), Jonathon W. Penney explores the increasing weaponization of surveillance, censorship, and new technology to repress and control us. With corporations, governments, and extremist actors using big data, cyber-mobs, AI, and other threats to limit our rights and freedoms, concerns about chilling effects – or how these activities deter us from exercising our rights – have become urgent. Penney draws on law, privacy, and social science to present a new conformity theory that highlights the dangers of chilling effects and their potential to erode democracy and enable a more illiberal future. He critiques conventional theories and provides a framework for predicting, explaining, and evaluating chilling effects in a range of contexts. Urgent and timely, Chilling Effects sheds light on the repressive and conforming effects of technology, state, and corporate power, and offers a roadmap of how to respond to their weaponization today and in the future. You can find more information about Jon at his website: https://jonpenney.com/ Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network
Today, Steve speaks with James Wilkson, managing partner at AEC Global Search Consultants, an executive search and advisory firm. James and Steve discuss why today's leaders must be flexible and emotionally intelligent, who belongs in today's boardrooms, and how leaders can protect their personal brands online. Steve also asks James to look into the crystal ball.Key Takeaways: The most important trait for leaders today is flexibility. Today's leaders must understand the technology they're implementing in their organizations. Almost everything you do is visible online today, so be careful and mind your behavior. Tune in to hear more about: Managing different generations in the workplace (4:18) How boards can upskill (12:31) What will surprise leaders a year from now (18:29) Standout Quotes: “I think AI, without a doubt is going to continue to accelerate and alter how we think, but just like anything else, it's just going to be an extremely robust tool down the line.” - James Wilkson “And leaders today, the leaders that are well-trained at being able to relate across generations and across technology are the ones that are going to continue being the leaders, and they're going to hone the next leadership team. The ones that are resistant and the ones that are frustrated, they're just not going to sustain leadership roles that much longer.” - James Wilkson “It's just a massive tsunami of discussion about AI and how it's going to change everything, and it is, but I think we're only going to briefly be led by this loss of work purpose, this loss of what... I think companies right now, the reason there's such a holdback on what do we do? We really slowed down hiring, are the entry level jobs all going to be gone? Yes, probably briefly because we're having a reaction, a knee-jerk reaction, but I think we're going to quickly find out that this is going to bring about a lot of different opportunity. So I think we'll plateau for a while, and then we'll begin utilizing humans in different roles that are still the same role that's just adapted itself to what technology has brought for us.” - James Wilkson Read the transcript of this episodeSubscribe to the ISF Podcast wherever you listen to podcastsConnect with us on LinkedIn and TwitterFrom the Information Security Forum, the leading authority on cyber, information security, and risk management.
In Chilling Effects: Repression, Conformity, and Power in the Digital Age (Cambridge UP, 2025), Jonathon W. Penney explores the increasing weaponization of surveillance, censorship, and new technology to repress and control us. With corporations, governments, and extremist actors using big data, cyber-mobs, AI, and other threats to limit our rights and freedoms, concerns about chilling effects – or how these activities deter us from exercising our rights – have become urgent. Penney draws on law, privacy, and social science to present a new conformity theory that highlights the dangers of chilling effects and their potential to erode democracy and enable a more illiberal future. He critiques conventional theories and provides a framework for predicting, explaining, and evaluating chilling effects in a range of contexts. Urgent and timely, Chilling Effects sheds light on the repressive and conforming effects of technology, state, and corporate power, and offers a roadmap of how to respond to their weaponization today and in the future. You can find more information about Jon at his website: https://jonpenney.com/ Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/public-policy
In Chilling Effects: Repression, Conformity, and Power in the Digital Age (Cambridge UP, 2025), Jonathon W. Penney explores the increasing weaponization of surveillance, censorship, and new technology to repress and control us. With corporations, governments, and extremist actors using big data, cyber-mobs, AI, and other threats to limit our rights and freedoms, concerns about chilling effects – or how these activities deter us from exercising our rights – have become urgent. Penney draws on law, privacy, and social science to present a new conformity theory that highlights the dangers of chilling effects and their potential to erode democracy and enable a more illiberal future. He critiques conventional theories and provides a framework for predicting, explaining, and evaluating chilling effects in a range of contexts. Urgent and timely, Chilling Effects sheds light on the repressive and conforming effects of technology, state, and corporate power, and offers a roadmap of how to respond to their weaponization today and in the future. You can find more information about Jon at his website: https://jonpenney.com/ Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/science-technology-and-society
In Chilling Effects: Repression, Conformity, and Power in the Digital Age (Cambridge UP, 2025), Jonathon W. Penney explores the increasing weaponization of surveillance, censorship, and new technology to repress and control us. With corporations, governments, and extremist actors using big data, cyber-mobs, AI, and other threats to limit our rights and freedoms, concerns about chilling effects – or how these activities deter us from exercising our rights – have become urgent. Penney draws on law, privacy, and social science to present a new conformity theory that highlights the dangers of chilling effects and their potential to erode democracy and enable a more illiberal future. He critiques conventional theories and provides a framework for predicting, explaining, and evaluating chilling effects in a range of contexts. Urgent and timely, Chilling Effects sheds light on the repressive and conforming effects of technology, state, and corporate power, and offers a roadmap of how to respond to their weaponization today and in the future. You can find more information about Jon at his website: https://jonpenney.com/ Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/law
In Chilling Effects: Repression, Conformity, and Power in the Digital Age (Cambridge UP, 2025), Jonathon W. Penney explores the increasing weaponization of surveillance, censorship, and new technology to repress and control us. With corporations, governments, and extremist actors using big data, cyber-mobs, AI, and other threats to limit our rights and freedoms, concerns about chilling effects – or how these activities deter us from exercising our rights – have become urgent. Penney draws on law, privacy, and social science to present a new conformity theory that highlights the dangers of chilling effects and their potential to erode democracy and enable a more illiberal future. He critiques conventional theories and provides a framework for predicting, explaining, and evaluating chilling effects in a range of contexts. Urgent and timely, Chilling Effects sheds light on the repressive and conforming effects of technology, state, and corporate power, and offers a roadmap of how to respond to their weaponization today and in the future. You can find more information about Jon at his website: https://jonpenney.com/ Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems.
This presentation was recorded at YOW! 2025.https://yowcon.comMatt Brunt - Dungeon Master & Team TinkererRESOURCEShttps://bsky.app/profile/brunty.mehttps://mastodon.social/@bruntyhttps://github.com/Bruntyhttps://www.linkedin.com/in/mattbrunthttps://brunty.meABSTRACTYou enter the dungeon, as the echoes of your footsteps sound around you, something catches your eye - is that… oh, oh no.You grab your trusty sword and with your fellow adventurers, you seek to overcome the mighty challenge that lays ahead of you: building software.This talk is a look at some of the parallels between Dungeons and Dragons, and software development.We'll see how lessons learned through delving into dungeons and fighting monsters with a party of adventurers can help teams of developers when building software in the real world.Are you ready to join me in a mighty quest for better software? [...]Download slides and read the full abstract here:https://yowcon.com/brisbane-2025/sessions/3641RECOMMENDED BOOKSHeidi Helfand • Dynamic Reteaming • https://amzn.to/3Fvu5BAHeidi Helfand • How to Change Your Teams • https://leanpub.com/DRTGuideCarl Larson & Frank M J LaFasto • Teamwork • https://amzn.to/4cFWseQGene Kim & Steve Spear • Wiring the Winning Organization • https://amzn.to/3QJcfBpBlueskyInstagramLinkedInFacebookCHANNEL MEMBERSHIP BONUSJoin this channel to get early access to videos & other perks:https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/joinLooking for a unique learning experience?Attend the next GOTO conference near you! Get your ticket: gotopia.techSUBSCRIBE TO OUR YOUTUBE CHANNEL - new videos posted daily!
In Chilling Effects: Repression, Conformity, and Power in the Digital Age (Cambridge UP, 2025), Jonathon W. Penney explores the increasing weaponization of surveillance, censorship, and new technology to repress and control us. With corporations, governments, and extremist actors using big data, cyber-mobs, AI, and other threats to limit our rights and freedoms, concerns about chilling effects – or how these activities deter us from exercising our rights – have become urgent. Penney draws on law, privacy, and social science to present a new conformity theory that highlights the dangers of chilling effects and their potential to erode democracy and enable a more illiberal future. He critiques conventional theories and provides a framework for predicting, explaining, and evaluating chilling effects in a range of contexts. Urgent and timely, Chilling Effects sheds light on the repressive and conforming effects of technology, state, and corporate power, and offers a roadmap of how to respond to their weaponization today and in the future. You can find more information about Jon at his website: https://jonpenney.com/ Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/technology
Today's political fiction is a spy novel, a Cold War comedy and a meditation on the nature of good and evil: Graham Greene's The Human Factor. Why has Greene so fallen out of fashion? What made the South African secret police his idea of pure evil? Was this book shaped by Greene's own experiences with ‘the third man' Kim Philby? And how did Greene prefigure the world of Slow Horses? Out now on PPF+: our latest bonus episode in which David talks to Luke Kemp, author of Goliath's Curse, about whether and how Ursula Le Guin's vision of a stateless world matches up to his own. To get this and all our bonus episodes plus ad-free listening sign up to PPF+ now https://www.ppfideas.com/join-ppf-plus Join us on Friday 19th June at the Regent Street Cinema in London for the final film in our current season: a screening of Never Let Me Go followed by a live podcast recording with geneticist and science writer Adam Rutherford. Tickets available now https://bit.ly/4x641XC You can find out everything you need to know about this podcast – who we are, what we do, plus merch, events and full lists of all episodes including PPF+ bonus episodes on our website https://www.ppfideas.com Next Time in Great Political Fictions: The Years Learn more about your ad choices. Visit podcastchoices.com/adchoices
"It costs you nothing to be respectful, but it will cost you relationships if you assume the worst in other people every time." Former Salesforce Senior Director David Fung joins host Josh Seldin to tackle the ultimate challenge of matrixed organizations: how to get things done when you aren't the boss. David pulls back the curtain on the psychology of human behavior, showing leaders how to move away from command-and-control tactics and step into a culture of high-yielding influence. Josh and David explore the "What's in it for me?" (WIIFM) factor, why flatter organizations require a complete abandonment of corporate egos, and how to successfully hold peers accountable when deadlines slip. From building cross-functional "piggy banks" of trust to dealing with holiday weekend emergencies, this episode provides a sharp, real-world playbook on how to lead effectively using credibility, authentic connection, and strategic relevance. Key Takeaways: ✅ The Authority Fallacy: Why relying on a title or organizational hierarchy to drive priorities results in checked-out teams who only do the bare minimum. ✅ The Influencer Triad: Mastering the three requirements of non-authoritative leadership—establishing deep structural credibility, forging human connection, and maintaining radical relevance. ✅ Bypassing the Transactional Trap: How to stop treating corporate relationships like a fast-food order and start building genuine, proactive rapport across departments. ✅ Uncovering Hidden Leverage: Strategies for finding shared commonalities and collective alignment across seemingly disconnected departmental silos. ✅ Peer-to-Peer Accountability: A live roleplay framework for politely but firmly holding cross-functional colleagues accountable to their commitments through the lens of integrity. ✅ The True Cost of Respect: Understanding how a baseline of humility, transparency, and empathy acts as your most powerful currency for sustainable, long-term career success. Connect with David Fung: Podcast: https://coachfulcoaching.com/podcast Website: http://www.coachfulcoaching.com/ Contact Josh: leadinquarters@gmail.com Follow Leadership in Quarters: @leadinquarters on Instagram, YouTube, and TikTok Artwork: Adam Powell Music I Use: Bensound.com/royalty-free-music License code: RFDYFOWDK3BYX6UZ Artist: : Benjamin Tissot #LeadershipInQuarters #DavidFung #InfluenceWithoutAuthority #CrossFunctionalLeadership #CorporateCulture #ExecutiveCoaching #TechLeadership #JoshSeldin #YourGrowthAscent
Sponsor Medboard Medboard: https://www.medboard.com/EUROPEEurope Starts Regulating the Regulators - Implementing Regulation (EU) 2026/977: https://eur-lex.europa.eu/eli/reg_impl/2026/977/ojEUDAMED is mandatory - Panic is raising: https://health.ec.europa.eu/medical-devices-eudamed/overview_enGermany: https://www.bfarm.de/SharedDocs/Downloads/DE/Medizinprodukte/DMIDS-anleitung-anzeigepflichtige-mp-ivd.pdf?__blob=publicationFileBelgium: https://www.famhp.be/en/news/eudamed_clarifications_regarding_obligations_from_28_may_2026Portugal: https://www.infarmed.pt/web/infarmed/noticias/-/journal_content/56/15786/13092901AI Medical Devices - Timeline changed for AI ACT: https://www.consilium.europa.eu/en/press/press-releases/2026/05/07/artificial-intelligence-council-and-parliament-agree-to-simplify-and-streamline-rules/Germany guidance: https://www.bundesnetzagentur.de/DE/Fachthemen/Digitales/KI/5_Innovationen/_DL/Roadmap_Pilot.pdf?__blob=publicationFile&v=5Spain new HTA - Royal Decree 415/2026: https://www.boe.es/boe/dias/2026/05/29/pdfs/BOE-A-2026-11587.pdfDenmark on languages - Reminder that there are requirements to follow: https://laegemiddelstyrelsen.dk/en/devices/registration-and-marketing/language-requirement/UKMHRA regulatory advice meetings - Pay and ask what you want: https://www.gov.uk/guidance/medical-devices-ask-for-a-regulatory-advice-meeting-from-the-mhraEasy Medical Device solutionsEasyIFU - electronic Instruction for Use: https://easyifu.comSmarteye - electronic Quality Management System: https://eqms-smarteye.com/Rest of the WorldFDA reinforce Human Factors expectations - This is not nice to have: https://www.fda.gov/regulatory-information/search-fda-guidance-documents/content-human-factors-information-medical-device-marketing-submissionsSaudi Arabia bundling criteria - More products in a single application: https://www.sfda.gov.sa/sites/default/files/2026-05/MDS-G28.pdfPodcastPodcast Nostalgia - Re-listen latest podcast episodes:Episode 390 - How can a proper intended use save your device with Kanrandeep Badwal: https://podcast.easymedicaldevice.com/390-2/Episode 391 - Feedback after 3 months of the new FDA QMSR is in place with Mathangi Srinivasan: https://podcast.easymedicaldevice.com/391-2/ Easy Medical DeviceConsulting activities (CE marking, Clinical Evaluation, QMS creation…) https://easymedicaldevice.com/services/mdr-ivdr-technical-documentation/BOSS Program: Back Office ServiceseQMS: https://easymedicaldevice.com/smarteye-eqms/EasyIFU: eIFU and Label creation: https://easymedicaldevice.com/easyifu/Authorized Representative in EU, UK and SwitzerlandMarket access all over the world: https://easymedicaldevice.com/services/market-access/Social Media to followMonir El Azzouzi Linkedin: https://linkedin.com/in/melazzouziTwitter: https://twitter.com/elazzouzimPinterest: https://www.pinterest.com/easymedicaldeviceInstagram: https://www.instagram.com/easymedicaldeviceThis podcast is hosted by Podcastics, the easiest platform to create and publish your podcast.
🧭 REBEL Rundown 🔑 Key Points 🧩 Human Factors: The unseen behaviors, distractions and considerations critical in emergency medicine and the ICU, influencing patient care beyond just medical knowledge.🎯 System Design: Effective system design directly impacts team performance by creating environments that facilitate optimal decision-making. 🏥 Real-world Application: The application of human factors in healthcare leads to better team dynamics, reduced stress, and improved patient outcomes. 👷🏽️It’s Everyone’s Job: Building a culture of adaptability and openness to change can lead to better healthcare delivery, communication and interprofessional relationships🛠️ Practical Solutions: Start the conversation in departments for actionable and pragmatic changes to current healthcare environments to enhance practitioner efficiency and patient care quality. Click here for Direct Download of the Podcast. 👀Previously Covered and Related Content: REBEL EM: Titles Don’t Make LeadersREBEL MIND: Moving from Junior to Senior Leadership in Emergency CareREBEL MIND: The Dunning-Kruger EffectREBEL MIND: Growth vs Fixed Mindset 📝 Introduction Welcome back to Rebel MIND, the podcast where we sharpen the person behind the practitioner. MIND stands for Mastering Internal Negativity during Difficulty. This series emphasizes productivity, provider performance, and team optimization to ensure we are at our best during high-pressure situations. In this episode, host Dr. Mark Ramzy chats with special guests and master educators about the concept of human factors.Dr. Chris Hicks is an emergency physician and trauma team leader at St. Michael’s Hospital in Toronto, Assistant Professor in the Department of Medicine at the University of Toronto, and co-founder of Advanced Performance Healthcare Design, a physician-led simulation and design group. Dr. Andrew Petrosoniak is an emergency physician and trauma team leader at St. Michael’s Hospital, and Medical Director of the Unity Health Toronto Simulation Program. He’s an Assistant Professor at the University of Toronto where his research focuses on simulation for systems and design improvement and optimizing the care of the bleeding patient. Along with Dr. Hicks, he’s also President of Advanced Performance Healthcare Design, a consulting firm that works with high-performance teams and uses simulation to enhance and design better healthcare spaces Cognitive Question How can the integration of human factors improve decision-making and performance in emergency medicine and critical care environments? ️What are Human Factors? In the context of healthcare, human factors encompass the interplay between humans, the systems they work within, and the effectiveness of their interactions. It includes elements like communication, system design, environmental conditions, and behavioral patterns affecting individual and team decision-making processes. It’s the collective impact of individual behaviors, team dynamics, and the physical environment on performance and outcomes. The aim is to eliminate issues arising from human error by creating systems and environments that naturally guide and support optimal performance. 🏥How This Applies to the Emergency Department or ICU? Efficient integration of human factors in high-pressure settings like the Emergency Department (ED) or Intensive Care Unit (ICU) helps mitigate the risks associated with stressful and chaotic environments. By focusing on system designs that account for human behavior, healthcare professionals can reduce errors, enhance team coordination, and ultimately improve patient care. This is crucial as teams are often required to make rapid, life-saving decisions in these environmentsThe design of clinical spaces can either hinder or help efficient care. Poorly arranged equipment or cluttered workspaces increase stress and impede decision-making. Implementing structured design principles, such as dedicated equipment zones and clear visual cues, can streamline workflows and enhance team coordinationIt actually helps pave the way for more efficiency because you end up “working smarter instead of harder”.It speaks directly to the Daniel Kahneman’s theory of Type 2 Thinking – which is a slow, analytical cognitive process requiring deliberate thoughtWe’ll likely create a whole dedicated episode to this but if you want to read more ahead of time on it, check out his book Thinking, Fast and Slow ⏩Immediate Action Steps for Your Next Shift **Assess Your Environment**: Take note of any clutter, noise, or layout issues in your workspace that could hinder optimal performance. Identify problem areas that could be optimized.**Recognizable Hard-Stop** – Implement a “Stop-Point” Check for areas or issues that involve more than just patient safety (ie. workflow inefficiencies, sign-out, throughput, etc). Use predefined benchmarks during procedures to ensure clarity and efficiency.**Foster Open Communication** – Encourage an environment where every team member feels comfortable discussing their thoughts and decisions without fear of judgment.**Prototype Solutions** – Work with colleagues to identify problems and brainstorm quick, cost-effective solutions that could be tested in your department.**Role Clarity and Preparation** – Ensure roles are clearly defined and team members are prepared with necessary resources readily available during high-stakes scenarios.**Test and Refine** – Conduct quick pilot tests of new setups or processes during quieter times and gather feedback from your team. Conclusion Human factors play a critical role in shaping healthcare outcomes. Through structured system designs and attention to team dynamics, it is possible to reduce inefficiencies and enhance both patient care and provider well-being. It requires a shift in perspective from seeing design and systems as separate from human behaviors, to seeing them as intricately linked. By incorporating these principles, healthcare professionals can create environments that inherently support better, safer, and more effective patient care. 🚨 Clinical Bottom Line Incorporating human factors into healthcare isn’t just about preventing errors—it’s about creating an ecosystem where the healthcare team is empowered to perform at their best, even under the most challenging conditions. Implementing small, iterative changes can create a meaningful impact, paving the way for improved systems and processes. This starts by redesigning systems and environments with human factors in mind, which can significantly improve both the efficiency of care delivery and the safety of the healthcare environment. Further Reading Petrosoniak A, Hicks C. M&M rounds 2.0: the future of performance improvement. CJEM. Feb 2025PMID: 39979684Petrosoniak A, Hicks CDesign, build, train, excel: Using simulation to create elite trauma systems. International Anesthesiology Clinics. Publish Ahead of Print.Request the Article herePetrosoniak A, Hicks C, et al. Design Thinking-Informed Simulation: An Innovative Framework to Test, Evaluate, and Modify New Clinical Infrastructure. Simul Healthc. 2020 Jun 2020.PMID: 32039946Bleetman A, et al.Human factors and error prevention in emergency medicine. Emerg Med J. May 2012PMID: 21565880Hayden EM, et al.Human Factors and Simulation in Emergency Medicine. Acad Emerg Med. 2018 Feb 2018PMID: 28925571 Meet the Authors Mark Ramzy, DO Co-Editor-in-Chief Cardiothoracic Intensivist and EM Attending RWJBH / Rutgers Health, Newark, NJ Chris Hicks, MD, Med Co-Founder of Advanced Performance Assistant Professor of Emergency Medicine, University of Toronto, Canada Andrew Petrosoniak, MD, MSc Co-Founder and President of Advanced Performance Medical Director of Unity Health Toronto Simulation Program Showing Slide 1 of 3 The post REBEL MIND – Human Factors: The Hidden Architecture of Emergency & Critical Care Medicine appeared first on REBEL EM - Emergency Medicine Blog.
David Whitaker in conversation with David Eastaugh https://www.youtube.com/watch?v=SJlsU1DVu30 Music For Pleasure was formed in Leeds, England in 1979, comprising David Whitaker - synths and keyboards, Mark Copson - vocals, Ivor Roberts - bass and Chris Oldroyd - drums. They released several 7'' singles and two albums ("Into The Rain" and "Blacklands"). They were heavily influenced by Punk and Krautrock and are still seen as a very much underrated band of the 80's. "Madness At The Mission" comes from their first 7'' single "The Human Factor
Do ergonomic devices like split keyboards and vertical mice help with comfort and health?If you're a heavy computer user there are an increasing variety of weird and wonderful options to help improve your comfort and reduce the risk of aches and pains associated with 'Repetitive Strain Injury' (RSI).Listener Tim is curious whether ergonomic tools—such as split keyboards, alternative layouts, or vertical mice—could optimise his professional setup as a software engineer.To find out, presenter Greg Foot does a deep-dive into the evidence alongside Nichola Adams, from the Chartered Institute of Ergonomics and Human Factors; and Ben Vallack, who runs a YouTube channel all about workflow and design.And if you're interested in this topic, we have a companion episode on Standing Desks - available along with all our other episodes on BBC Sounds.All of our episodes start with YOUR suggestions. If you've seen an ad, trend or wonder product promising to make you happier, healthier or greener, email us at sliced.bread@bbc.co.uk OR send a voice note to our WhatsApp number, 07543 306807.RESEARCHER: PHIL SANSOM PRODUCERS: SIMON HOBAN AND GREG FOOT
Do ergonomic devices like split keyboards and vertical mice help with comfort and health?If you're a heavy computer user there are an increasing variety of weird and wonderful options to help improve your comfort and reduce the risk of aches and pains associated with 'Repetitive Strain Injury' (RSI).Listener Tim is curious whether ergonomic tools—such as split keyboards, alternative layouts, or vertical mice—could optimise his professional setup as a software engineer.To find out, presenter Greg Foot does a deep-dive into the evidence alongside Nichola Adams, from the Chartered Institute of Ergonomics and Human Factors; and Ben Vallack, who runs a YouTube channel all about workflow and design.And if you're interested in this topic, we have a companion episode on Standing Desks - available along with all our other episodes on BBC Sounds.All of our episodes start with YOUR suggestions. If you've seen an ad, trend or wonder product promising to make you happier, healthier or greener, email us at sliced.bread@bbc.co.uk OR send a voice note to our WhatsApp number, 07543 306807.RESEARCHER: PHIL SANSOM PRODUCERS: SIMON HOBAN AND GREG FOOT
How do great companies stay distinctive when everything around them is pushing them toward sameness? In this episode of the Innovation Storytellers Show, I sit down with Anthony Reeves, speaker, consultant, and author of Eat the Donkey: Why Great Companies Embrace Discomfort, for a conversation about creativity, brand identity, AI, and why discomfort may be one of the most valuable forces in innovation. Anthony shares how growing up in the Australian outback shaped his understanding of progress, boredom, resilience, and the creative power of empty space. From LVMH and Amazon to WPP, Nike, Jaguar, Kohler, and Southwest Airlines, he explains why the strongest brands know when to evolve and when to protect what made them matter in the first place. The conversation also moves to the tension leaders face in the age of AI. As companies chase efficiency, optimization, and automation, Anthony warns that many risk becoming average by design. We discuss why human creativity, curiosity, and distinctiveness matter even more as technology pulls everyone toward the same answers. This is a conversation about brand courage, creative restlessness, and the difference between useful discomfort and unsafe pressure. How can companies use AI without losing the very human qualities that make them worth choosing? Listen in, and share your thoughts.
Recovering the Internet: How Big Tech Took Control-And How We Can Take It Back (Columbia Global Reports, 2026)is an indictment of how Big Tech cloaks ruthless commercial exploitation in the language of free speech. Olivier Sylvain, a leading legal scholar and former senior advisor at the Federal Trade Commission, exposes the incentives behind social media design, revealing how they trap users in cycles of addiction, misinformation, and harm—from fatal TikTok challenges to AI chatbot codependency. With clarity and urgency, Sylvain dismantles the libertarian mythology that shaped internet law and calls for a new legal regime that protects users over platforms. Recovering the Internet is a powerful, original intervention into the most urgent policy debate of our time—what it will take to reclaim the digital public sphere. Find out more here Jake Chanenson is a computer science Ph.D. student and law student at the University of Chicago. Broadly, Jake is interested in topics relating to HCI, privacy, and tech policy. Jake's work has been published in top venues such as ACM's CHI Conference on Human Factors in Computing Systems. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network
Episode: 1560 In which we 'look' at the world through a narrow slit. Today, we look at the world through a narrow slit.
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