Application of psychological and physiological principles to engineering and design
POPULARITY
Categories
CoROM cast. Wilderness, Austere, Remote and Resource-limited Medicine.
This week, we have another presentation from the Medicine in the Mediterranean conference, held in January 2025. CoROM faculty member Vish Rajan delves into the intricacies of hyperbaric medicine, exploring its history, types of chambers, notable accidents, and the human factors that contribute to safety and efficacy in treatment. TakeawaysHyperbaric medicine has a rich history dating back centuries.Regulations in hyperbarics often arise from tragic accidents.Different types of hyperbaric chambers serve various medical purposes.Key accidents highlight the importance of safety protocols.Human factors play a significant role in hyperbaric treatment outcomes.Training and proper maintenance are crucial for chamber safety.Case studies reveal systemic issues in hyperbaric practices.Communication failures can lead to catastrophic results in emergencies.Recommendations for improving safety include regular training and audits.Understanding the risks associated with hyperbaric treatment is essential for practitioners.Chapters00:00 Introduction to Hyperbarics and Accidents02:07 History and Development of Hyperbaric Medicine04:48 Approved Indications and Misuse of Hyperbaric Therapy06:28 Types of Hyperbaric Chambers07:06 Key Accidents in Hyperbaric History12:28 Case Study: Apollo 1 Incident18:50 Case Study: Hanover Chamber Incident25:25 Case Study: Malta Diving Incident30:00 Analysis of Human Factors in Hyperbaric Accidents33:02 Recommendations for Safe Hyperbaric Practices
Join us on The Safety Guru for a thought-provoking conversation with Dr Paul Salmon, professor and seasoned expert in applied human factors and systems science research. In this insightful episode, Paul breaks down how interconnected systems and both direct and indirect decision-making impact safety outcomes, and how every individual plays a role. He also explains the difference between the old and new views of safety, sharing real-world examples to deepen our understanding of complex systems. Discover why systems thinking matters for safety and learn how to apply it across your organization with practical, actionable strategies. Don't miss this powerful episode! About the Guest: Dr Paul Salmon is a professor of Human Factors and creator of the Centre for Human Factors and Sociotechnical Systems at the University of the Sunshine Coast. He has almost 25 years' experience of applied Human Factors and systems science research in a diverse set of domains. Paul has co-authored 23 books and over 300 peer-reviewed journal articles. His current research interests are focused on the application of Human Factors and systems science to manage societal and global risks. Paul has received several prestigious awards from the International, Australian, US, and UK Human Factors and Ergonomics societies, and for the past 5 years, The Australian has identified him as Australia's field leader in the area of quality and reliability. For more information: https://www.usc.edu.au/staff/professor-paul-salmon#research Learn more about your ad choices. Visit megaphone.fm/adchoices
Pascal Papathemelis: From Mechanics to Human Factors—How Scrum Masters Grow Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Pascal shares his evolution as a Scrum Master, moving from focusing purely on the mechanics of Scrum to understanding the critical importance of human factors. Early in his career, Pascal worked with teams that struggled to achieve sprint goals, with stories floating from one sprint to another. Through retrospectives and continuous improvement, he learned essential tips like not taking too much into sprints and making stories smaller. However, Pascal's biggest transformation came when he shifted focus to human elements - involving everyone in the team, improving collaboration during refinement, and developing people's skills and attitudes. He emphasizes that every person is an individual with the intention to be their best, and a good Scrum Master must sense when something is wrong and create safe environments for open conversations. Pascal highlights the importance of corridor conversations and coffee machine breakthroughs, especially before COVID, and stresses the need to invest effort in how teams start, using models like Tuckman's team growth model and Diana Larsen's Team Liftoff approach. In this segment, we also refer to the episode with Arne Roock, about the importance of team design and setup in the success of teams. Self-reflection Question: How might shifting your focus from Scrum mechanics to human factors transform the way you support your team's growth and collaboration? [The Scrum Master Toolbox Podcast Recommends]
With so much reliance on technology in quant investing, what role do humans play in the process? In the eleventh and final episode of our series on quant investing, Harald Lohre discusses the human side of quant. Why, for example, is creativity important in such a data-driven and systematic field? What makes for good quant researchers at Robeco? Are they in fact all geniuses?
“Voice isn't dead. It's forming a great alliance with AI.” — Julia Fraser, Executive Vice President, Americas, Sinch In a compelling conversation with Doug Green, Publisher of Technology Reseller News, Julia Fraser of Sinch shares a front-line view into the dual revolutions transforming business communications today: RCS (Rich Communication Services) and AI. Representing the Americas for the Sweden-headquartered cloud communications company, Fraser highlights how these technologies are reshaping customer engagement—while keeping human connection at the center. Branded Trust and Richer Messaging Sinch's new research—spanning nearly 3,000 consumers and over 1,600 business leaders—shows that 54% of consumers prefer RCS over SMS/MMS, with 59% calling it a “game changer.” Fraser explains how branded and verified RCS messages not only improve trust and open rates, but also drive tangible results like abandoned cart recoveries. “When a consumer knows the message is really from their bank or retailer, they're more likely to act,” Fraser notes. AI-Powered Personalization, Real-Time Care The discussion dives deep into how AI enhances everything from marketing to customer care. Whether it's a personalized retail offer or a voicebot that helps resolve flight delays or financial fraud, AI is helping organizations anticipate needs and respond quickly. “AI isn't something to fear,” Fraser stresses. “It drives productivity and deeper personalization—across all generations.” Voice + AI = The Future Despite predictions that voice is on its way out, Fraser says the opposite is true—especially in financial services and healthcare. Sinch's data shows that 63% of businesses plan to adopt voice AI bots this year, with that figure rising to 86% in financial services. Whether it's a late flight, a blocked card, or a bereavement call, voice remains critical—and AI makes it faster, smarter, and more empathetic. Human-Centered Design From seamless triage in healthcare to respectful handling of debt collection, Fraser emphasizes the need to know when to hand a conversation off from a bot to a human. “It's not just about resolution. It's about doing so with trust, security, and empathy.” Four Pillars of Communication Success Sinch organizes its customer communication strategy around four pillars: Keep customers informed Keep customers safe Keep customers happy Drive engagement and loyalty through personalization And RCS and AI—working together—power all four. For more insights and to access Sinch's full research report, visit sinch.com.
Intéressé.e par notre formation Yaniro Leadership Program ? Prenez rendez-vous avec Yasmine ici !Voulez-vous former les managers avec la méthode do it yourself ? Obtenez toutes les ressources ici !Résumé de l'épisode
In this episode, we sit down with Aaron Hatcher, Director of Technology Operations at Herring Technology, to break down the modern landscape of security systems. From AI-powered cameras and facial recognition to the often-overlooked power of a strong network, Aaron shares how his team tests, deploys, and supports cutting-edge tech for real-world protection. We also dive into key takeaways from ISC West (the security industry's largest international tradeshow) and why human training still matters, even with the best tools. Learn More about Herring Technology: https://herringtechnology.com/ Notes: 7:22 – Why all modern security, from cameras to gun detection, is network-based 8:10 – Herring's secret weapon: real-world IT lab testing, not brand loyalty 9:55 – Why the network is the single most important part of any security system 14:21 – How small upgrades can cause big issues 17:00 – The best tools still need trained people behind them 21:00 – 24/7 support: how Herring prioritizes responsiveness 25:00 – Demystifying AI to match the right tools 28:30 – Recap of ISC West: What's big in security tech right now 33:45 – “Compliant” vs. truly integrated technologies 36:00 – Tech that holds people accountable, not replaces them 37:45 – Most exciting AI: reducing human error with smart automation 42:00 – The art and science of camera placement
In this episode of The Human Factor, we step back from the hype and ask a simple but essential question: What is AI, really? We're joined by Brenda Bown to unpack the evolving role of AI in our lives—from innovation and transformation to the fear and uncertainty some still feel. What does AI really mean for humans? How can we design a future where we co-exist and thrive together?
In this Rail Safety Review, we dive into the RAIB's 2024 Annual Report, exploring six key safety themes from the past year—from track worker and platform safety to vegetation management and asset integrity. We also take a closer look at the concept of Human Factors and how they influence modern accident investigations, including incident and human performance factors. Even without new RAIB reports, there's still plenty to discuss in the world of rail safety.Credits and IdentsMusic track: Epic Motivation by AylexSource: https://freetouse.com/musicFree To Use Music for Video Hosted on Acast. See acast.com/privacy for more information.
Welcome back to Ditch the Labcoat, the show where we challenge assumptions in medicine and seek out the systems, stories, and science that truly shape healthcare. In today's episode, we're joined by Martin Bromiley: airline captain, human factors champion, and founder of the Clinical Human Factors Group.But before he became a global advocate for patient safety, Martin faced unimaginable tragedy when his wife, Elaine, died following what was supposed to be a routine surgical procedure in 2005.Martin's journey isn't just about personal loss—it's about his relentless quest to understand why a well-trained, technically proficient medical team could still fall short in a critical moment. Drawing lessons from aviation, where errors spark investigation and learning rather than resignation, Martin became a pivotal force in bringing the science of human factors—a field all about understanding how people interact with their environment, teams, and tools—into the world of healthcare.In this conversation, we explore not just the events that launched his mission, but the broader issues of humility, communication, and system design. We talk about “can't intubate, can't ventilate” scenarios, reflect on the evolution of patient safety culture, and crack open the stubborn problem of medical hierarchy. Martin's story isn't just one of systemic frustration; it's also one of hope and tangible change.So whether you're a healthcare professional, a patient, or just someone curious about how lives can be saved not simply by skill, but by safer systems—this episode is a gripping, essential listen. Plug in and prepare to have your ideas about medicine, teamwork, and learning turned upside down.Episode HighlightsHumility in Healthcare – Humility is vital for professionals to learn, grow, and stay open to feedback, ultimately improving patient safety.Communication Saves Lives – Miscommunications in critical situations can be fatal; clear, assertive dialogue and defined roles are essential in emergencies.Teamwork Over Hierarchy – Breaking down rigid medical hierarchies empowers every team member to speak up for patient safety.Design Smarter Systems – Systems must be created to make errors less likely, whether via technology, checklists, or better equipment design. Independent Case Reviews – Conducting external, impartial reviews after adverse events helps identify root causes and leads to improvements.Small Changes, Big Impact – Reducing steps in processes, standardizing equipment, or tweaking procedures can greatly decrease error risks.Continuous Improvement Mindset – Perfection isn't possible, but aiming to get a little better every day is the key to safer healthcare for all.Episode Timestamps 6:15 — Turning Point: Embracing Human Factors 7:19 — "Science Overlooked in Healthcare" 11:01 — Intensive Care Transfer Decision 14:51 — Receptionist Sparks Important Meeting 18:11 — Evolution of Case Review Processes 22:27 — "Human Factors in Healthcare Initiative" 25:02 — Origin of Aviation Safety Protocols 28:28 — Enhancing Safety in Drug Handling 30:30 — Medication Errors and Design Flaws 33:49 — Promoting Human Factors in Healthcare 38:04 — Team Leadership in Medical Procedures 42:51 — Healthcare Pressures and Consequences 44:47 — "Concerns Over Arrogant Healthcare Professionals" 50:16 — Striving for Continuous Improvement in Healthcare 52:36 — Progress in Healthcare Culture ShiftDISCLAMER >>>>>> The Ditch Lab Coat podcast serves solely for general informational purposes and does not serve as a substitute for professional medical services such as medicine or nursing. It does not establish a doctor/patient relationship, and the use of information from the podcast or linked materials is at the user's own risk. The content does not aim to replace professional medical advice, diagnosis, or treatment, and users should promptly seek guidance from healthcare professionals for any medical conditions. >>>>>> The expressed opinions belong solely to the hosts and guests, and they do not necessarily reflect the views or opinions of the Hospitals, Clinics, Universities, or any other organization associated with the host or guests. Disclosures: Ditch The Lab Coat podcast is produced by (Podkind.co) and is independent of Dr. Bonta's teaching and research roles at McMaster University, Temerty Faculty of Medicine and Queens University.
Intéressé.e par notre formation Yaniro Leadership Program ? Prenez rendez-vous avec Yasmine ici !Voulez-vous former les managers avec la méthode do it yourself ? Obtenez toutes les ressources ici !Bienvenue dans le podcast du HUMAN FACTOR by YANIRO, je m'appelle Alexis Eve et tous les mercredis je vais à la rencontre des Startups les plus véloces pour rentrer en détails dans les bonnes pratiques RH qui leur permet de faire du Facteur Humain un levier de croissance plutôt qu'un risque ! Le Human Factor ce n'est pas qu'un Buzzword, c'est aussi le nom de notre premier livre !Les clés de l'alignement entre associé.e.s, d'une organisation adaptée ou encore de la bonne relation à son travail, The Human Factor c'est 100 pages de retours terrain des plus belles startups et de bonnes pratiques actionnables.Vous pouvez contacter Jean-Claude sur LinkedInRessources recommandées par Jean-Claude :La bande dessinée Madeleine, résistante de Jean-David Morvan et Dominique BertailLe livre Think You'll Be Happy de Nicole Avant
Last year, Human Factors and Ergonomics professionals from Delft University of Technology published a paper arguing that their field was losing credibility and significance. Join Chris, Derek, and Lisa (our three human factors professionals) as we discuss this article and the profession as a whole. Is the paper correct? What are the dangers facing our profession? What can be done to make it more impactful?
In this episode, Ryan Williams Sr. and Shannon Tynes discuss the intersection of cybersecurity and artificial intelligence, focusing on the emerging threats posed by AI-assisted hacking. They explore the implications of AI in making hacking more accessible and the potential for increased cyber threats. The conversation also delves into the human factors that contribute to cybersecurity vulnerabilities and the ongoing arms race between cybersecurity professionals and malicious actors. The hosts emphasize the importance of understanding the dynamics of AI in cybersecurity and the ethical considerations that come with it. Article: The Rise of ‘Vibe Hacking' Is the Next AI Nightmare https://www.wired.com/story/youre-not-ready-for-ai-hacker-agents/?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExdlgwSGJoRnduT2hsOEpiNAEetngUWAffJTgHv8HWyybNCaEmJCZDL0VbF7An-hMv5yYc3XPtbQiuv1ZBFy0_aem_PB4vFR5aO6cJhZCXakPDsg Please LISTEN
In the second episode of our two-parter on cyber threats we focus on cybercrime. David Backovsky talks to Rutger Leukfeldt, Professor of Governing Cybercrime at Leiden University and Senior Researcher at the Netherlands Institute for the Study of Crime and Law Enforcement. We discuss everything from hackers to criminal nexuses to hacktivists, ransomware and social engineering. How cyber criminals can differ wildly, ranging from organized groups with corporate structures who provide cybercrime as a service to opportunistic cyber “street gangs”. Tune in to find out more.
In this episode of The Human Factor, we're joined by Mike Phelan, who draws on his experience at Manchester United to explore how performance is evolving in today's world. Building on the excellent discussion with Dave Horrocks in Part 1, we take a broader look at the forces shaping performance—across industries and generations. A powerful conversation that challenges how we think about high performance—and what it takes to sustain it.
Intéressé.e par notre formation Yaniro Leadership Program ? Prenez rendez-vous avec Yasmine ici !Voulez-vous former les managers avec la méthode do it yourself ? Obtenez toutes les ressources ici !Résumé de l'épisode
In this episode of Generation AI, hosts JC Bonilla and Ardis Kadiu explore what it means to build truly AI-native organizations. Fresh from a CEO conference, Ardis shares critical insights about how AI-first companies are fundamentally different from traditional SaaS businesses. They break down the major AI news of the week, including OpenAI's milestone of hitting $10 billion in annual revenue, their 80% price drop on the O3 Pro model, Meta's strategic acquisition of Scale AI, and Apple's continued struggles with AI integration at WWDC. The discussion focuses on why legacy companies face serious headwinds while AI-native organizations achieve non-linear growth through speed and efficiency. This episode is essential listening for higher education leaders who need to understand how AI transformation goes beyond adding chatbots - it requires rethinking your entire operational model and organizational culture.Recent AI News Roundup (00:00:32)OpenAI reaches $10 billion annual recurring revenue milestoneO3 Pro model pricing drops 80% while delivering superior reasoning capabilitiesMeta's strategic acquisition of Scale AI to accelerate path to AGIApple's disappointing WWDC showing with continued AI integration delaysDefining AI-Native Organizations (00:13:37)AI-native as organizational fabric, not a checkbox featureEvery process designed assuming AI is always on and learningFundamental difference from traditional SaaS companies adding AI wrappersThe journey from SaaS to cloud to AI-first to AI-nativeTraditional SaaS Company Headwinds (00:18:07)Linear scaling model requiring more humans for growthIncreasing customer acquisition costs in saturated marketsLegacy code bases preventing rapid AI integration"This is how we've always done it" mentality blocking transformationAI-Native Company Advantages (00:26:19)Non-linear growth with minimal headcount (Cursor's 500M ARR example)Speed as the primary competitive moatReduced dependency on human resources for scalingBuilt-in agility enabling faster product innovation and iterationBeyond Insights to Action (00:31:45)Moving from dashboards to prescriptive actionsAI telling you what to do next, then doing it for youConsumer expectations shaped by Amazon-like experiences and ChatGPT interactionsAnchoring effect making static solutions appear outdatedOrganizational Transformation Requirements (00:36:26)AI literacy must be distributed across entire organization, not siloedAvoiding two-class employee systems that create culture clashesIndividual responsibility to seek AI-forward organizationsDaily compounding effect approach rather than overnight transformationCultural and Human Factors (00:39:33)Leadership must model AI-first behavior dailyGradient approach to transformation with consistent progressEmployee upskilling essential for career viabilityOrganizational DNA change required for true AI-native status - - - -Connect With Our Co-Hosts:Ardis Kadiuhttps://www.linkedin.com/in/ardis/https://twitter.com/ardisDr. JC Bonillahttps://www.linkedin.com/in/jcbonilla/https://twitter.com/jbonillxAbout The Enrollify Podcast Network:Generation AI is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too! Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com. Attend the 2025 Engage Summit! The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
Social Scientist Alires Almon explains why the human element is critical to mission success during long-duration spaceflights.In this episode, Alires discusses the impacts of sending people to the Moon and beyond, how to maintain their mental health, and the ethics of extended space missions. With challenges like extreme isolation, communication delays, and living within the confines of the spacecraft, taking care of an astronaut's overall wellness will be no easy task. There is a lot to learn!Resources:Deep Space Predictive's WebsiteProject LodestarChapters:(00:00) - Intro (01:54) - Long Term Space Travel Overview (05:02) - New Capabilities (07:37) - Aerospace Beginnings (12:03) - Science Fiction (14:01) - The Human Factor in Space Planning (16:44) - Space Mental Health (19:31) - Stranded Astronauts (20:30) - Communication Challenges (23:28) - To Tell or Not to Tell (27:44) - AI Relationships (30:27) - Medical Skills (32:21) - In Case of Emergency (34:42) - Culture Shock (37:09) - Should We Go to Mars? (39:35) - Space Ethics (45:08) - Would You Go to Mars? (47:07) - Alires' Advice (48:44) - Outro
Intéressé.e par notre formation Yaniro Leadership Program ? Prenez rendez-vous avec Yasmine ici !Voulez-vous former les managers avec la méthode do it yourself ? Obtenez toutes les ressources ici !Résumé de l'épisode
In this episode of The Digital Executive podcast, Michel Langlois, former CTO and Senior Vice President at Calix Networks, shares insights from his 30-plus year career in the networking and software industry. Langlois discusses how his leadership style evolved across significant transformations at companies like Cisco, Juniper Networks, and Calix Networks, emphasizing the importance of building trust and fostering collaboration in diverse corporate cultures.Langlois also delves into his new book, "Beyond the Code: Unveiling the Human Factor in Technology Leadership Innovation," explaining his motivation for writing it and the key message he hopes readers take away about human-centric leadership in a technology-driven world. He highlights how innovations like the Software Defined Access (SDA) architecture and cloud-based analytics at Calix Networks enabled them to compete effectively with larger industry players. Tune in to hear Michel Langlois's vision for the future of the networking and software industry and how leaders should prepare for emerging technologies and trends.If you liked what you heard today, please leave us a review. Apple or Spotify.
Intéressé.e par notre formation Yaniro Leadership Program ? Prenez rendez-vous avec Yasmine ici !Voulez-vous former les managers avec la méthode do it yourself ? Obtenez toutes les ressources ici !Résumé de l'épisode
In Part 1, we're joined by Dave Horrocks from Peak 4, who shares his extensive experience from the world of elite sport. Together, we unpack the intangible nature of performance and how it's influenced by everything from mindset and culture to technology, data, and generational change.
Season 07 Bonus 05: Mock Podcast: "Diamonds were her best friend... until carats became complaints - Part 3Listen to this Part 3, final in a series of 3 Parts, of the Human Factors and Ergonomics Association of Australia (HFESA) 2024 Annual Conference, Brisbane, Queensland special-episode interactive workshop on work design and case law. This episode encourages workshop delegates to examine a case of a jeweller, his magnanimous gift giving to a sales representative, and their mutual workplace experiences.This Part 3 episode provides the platform for delegates of the HFESA 2024 Annual Conference WhyWork Podcast to debate the industrial relations and work health & safety case: Taylor v August and Pemberton Pty Ltd - [2023] FCA 1313). If you missed the prelude, listen to Part 1 first for context, and Part 2 for more content. The delegates debate ideas on "Just say, 'NO!'", and softening boundaries in workplace relations. "Clumsy, not nefarious...?" probes Sara, "Indeed, not intentional sexual harassment." advises a delegate. The delegates explore the carry-over of industrial relations with occupational psychosocial hazard exposures in the workplace health & safety workplace framework.Congratulations to all participating delegates - love your work!
“The buzz in LLMs now is all about training data” Andy Edmonds has an MS in Human Factors, Applied Psychology from Clemson University. He started his working career as a webmaster in 1995 and has since developed a huge breadth of expertise in UX, e-commerce, web analytics, online experimentation, data science, information retrieval, and software development methods at tech companies including Microsoft, eBay, RedBubble, Adobe, Facebook, and LinkedIn. He is now a product manager at Quora. He also holds nine patents. Andy Edmonds on LinkedIn Tabtopia on Github Anthropic blog Topics include: – experimental design – cognitive science – applied psychology – data science – HCI (human computer interaction) – LLMs (large language models) – QuoraThe post Episode #71: Andy Edmonds first appeared on Linguistics Careercast.
This week, we speak with Guy Aufenacker and Stefan Kirsch, both Senior Relationship Managers at Bergos, about the transformation of private banking, the role of trust during crises, and why human connection matters more than ever.DISCLAIMER This publication is for information- and marketing purposes only. The provided information is not legally binding and neither constitutes a financial analysis, nor an offer for investment-transactions or an investment advice and does not substitute any legal, tax or financial advice. Bergos AG does not accept any liability for the accuracy, correctness or completeness of the information. Bergos AG excludes any liability for the realisation of forecasts or other statements contained in the publication. The reproduction in part or in full without prior written permission of Bergos is not permitted.
Users, threat actors, and the system design all influence—and are influenced by—one another. To design safer systems, we first need to understand the players who operate within those systems. Kelly Shortridge and Josiah Dykstra exemplify this human-centered approach in their work. In this episode we talk about:The vital role of human factors in cyber-resilience—how Josiah and Kelly apply a behavioral-economics mindset every day to design safer, more adaptable systems.Key cognitive biases that undermine incident response (like action bias and opportunity costs) and simple heuristics to counter them.The “sludge” strategy: deliberately introducing friction to attacker workflows to increase time, effort, and financial costs—as Kelly says, “disrupt their economics.”Why moving from a security culture of shame and blame to one of open learning and continuous improvement is essential for true cybersecurity resilience.Kelly Shortridge is VP, Security Products at Fastly, formerly VP of Product Management and Product Strategy at Capsule8. She is the author of Security Chaos Engineering: Sustaining Resilience in Software and Systems.Josiah Dykstra is the owner of Designer Security, human-centered security advocate, cybersecurity researcher, and former Director of Strategic Initiatives at Trail of Bits. He also worked at the NSA as Technical Director, Critical Networks and Systems. Josiah is the author of Cybersecurity Myths and Misconceptions: Avoiding the Hazards and Pitfalls that Derail Us.During this episode, we reference:Josiah Dykstra, Kelly Shortridge, Jamie Met, Douglas Hough, “Sludge for Good: Slowing and Imposing Costs on Cyber Attackers,” arXiv preprint arXiv:2211.16626 (2022).Josiah Dykstra, Kelly Shortridge, Jamie Met, Douglas Hough, “Opportunity Cost of Action Bias in Cybersecurity Incident Response,” Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 66, Issue 1 (2022): 1116-1120.
Written by Mike Mason for X-ray Magazine. January 2022Mike Mason is an experienced military fighter pilot and a passionate diver, having dived as far north as Iceland and as far south as New Zealand. Through his entire flying career, Mike has lived and breathed Human Factors, and as he became more involved with diving teams, instruction, and supervision, he believed the diving world could benefit from his experience and knowledge, so he joined the Human Diver team. The Human Diver team's mission is to enable better divers, and they do this by empowering divers with knowledge and practice of Human Factors to improve their diving performance, enjoyment, and safety.Article:https://xray-mag.com/content/be-better-divemaster-apply-human-factorsLinks:https://xray-mag.com/https://www.thehumandiver.com/https://www.facebook.com/mike.mason.75491https://www.instagram.com/thehumandiveraustralia/
Season 07 Bonus 02: Mock Podcast: "Diamonds were her best friend... until carats became complaints - Part 2Listen to this Part 2 of the Human Factors and Ergonomics Association of Australia (HFESA) 2024 Annual Conference, Brisbane, Queensland special-episode interactive workshop on work design and case law. This episode encourages workshop delegates to examine a case of a jeweller, his magnanimous gift giving to a sales representative, and their mutual workplace experiences. The episode discusses workplace relations, fairness, gift-giving, psychosocial hazards, and organisational management. Listen in as the delegates apply design tools, like personas, empathy mapping, journey mapping, focussed recall, and interactive role play. The delegates use these methods while dissecting this real-world case law that might ring true and sound close to home for you and your work experiences! If you missed it, listen to Part 1 first for context. (Refer also to: Taylor v August and Pemberton Pty Ltd - [2023] FCA 1313). Thank you to Andrew Merlot, Senior Human Factors Consultant, for your queries on high-value, high-impact, low cost, accessible solutions to workplace dymanics and organisational management. These ideas are necessary for small businesses when managing workplace relationships while setting boundaries on the fair distribution and management of workplace reward & recognition strategies. Congratulations to all participating delegates - great work!
This week's guest is Jim Fox (https://www.linkedin.com/in/james-s-fox/), SVP of Americas Supply Operations at AstraZeneca. Jim explains how digital manufacturing in pharma has evolved over his nearly 3 decades in the industry, from basic automation and data collection to advanced predictive modeling and integrated digital ecosystems—and why having humans in-the-loop continues to be critical despite these advancements in autonomy. He also shares his perspective on building trust in emerging technology, the continued importance of lean principles, and the tension between regulation and speed to market. Augmented Ops is a podcast for industrial leaders, citizen developers, shop floor operators, and anyone else that cares about what the future of frontline operations will look like across industries. This show is presented by Tulip (https://tulip.co/), the Frontline Operations Platform. You can find more from us at Tulip.co/podcast (https://tulip.co/podcast) or by following the show on LinkedIn (https://www.linkedin.com/company/augmentedpod/). Special Guest: Jim Fox.
It's Episode 111 highlight is Tracy & Elisabeth's interview with best-selling author John Guaspari–about his latest book, If Engagement the Why, then Respect Is the How. We quizzed John on how an aerospace engineer ended up writing what could be a how-to guide for the Lean tenet: “Respect for People.” For Hot Apps, we'll explore an offering from your local library that's free and worth thousands, and for today's Q&A, we ask, “Do traditional hierarchies make it harder to foster true respect between leaders and employees?” Let's explore why respect isn't just nice to have—it's how the world actually works—when it works. 00:00 - Intro 01:27 - What's on the Menu? 02:20 - Hot Apps Libby 11:39 - Q&A "Do traditional hierarchies make it harder to foster true respect between leaders and employees?" 20:11 - Featured Guest John Guaspari 48:30 - Upcoming Events Resources: New! Picture Yourself a Leader as an audiobook! Multiple-award-winning book, Picture Yourself A Leader 5S Baby!, Ms. Fix-a-Lot's latest Lean Rap Video Ready or not, here we come! Thanks for Listening! Listen to more podcasts at JITCafe.com. Link to the video version of this podcast: https://youtu.be/wkibL5SHn34 - Apple Podcasts - Podbean - Spotify - RSS Feed: https://feed.podbean.com/JITCafe/feed.xml
Season 07 Bonus 01: Mock Podcast: "Diamonds were her best friend... until carats became complaints - Part 1."This episode was presented during the Human Factors and Ergonomics Association of Australia (HFESA) 2024 Annual Conference, Brisbane, Queensland. The episode outlines the details of workplace affairs when too much bling and not enough boundaries become fodder for a workplace complaint. The dissection of the case of workplace relations between a jeweller and a store shop worker that eroded and resulted in a landmark payout under the Australian Sex Discrimination Act (Refer Taylor v August and Pemberton Pty Ltd - [2023] FCA 1313). "Love makes us do stupid things," says Alan. Sara chimes in with her question, "unrequited love, perhaps?" Trajce outlines the session, including legal dissection, debate, podcaster-for-a-day role play, and work design strategy using service design tools for the analytics. Download and listen in to this episode to learn about the jeweller's gift of jewels exchanged for the gift of a lawsuit! The crowd gets involved and one delegate asked, "Is he still single??!" They were willing to look beyond the alleged 'pat on the bottom' overtures in exchange for the bling!
The Economist's Andrew Palmer seeks advice on managing your cognitive load, your career path and the changes that generative AI could bring. He gets tips from Cal Newport, an author and professor of computer science, on how to carve out time away from email; from Jeffery Pfeffer, of Stanford Graduate School of Business, on how to accumulate power; and from Reid Hoffman, LinkedIn's co-founder, on how to get ready for the era of AI.Boss Class season one is free for a limited time. Season two will appear weekly starting May 12th. To hear new episodes, subscribe to Economist Podcasts+. https://subscribenow.economist.com/podcasts-plusIf you're already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account. Hosted on Acast. See acast.com/privacy for more information.
The Economist's Andrew Palmer seeks advice on managing your cognitive load, your career path and the changes that generative AI could bring. He gets tips from Cal Newport, an author and professor of computer science, on how to carve out time away from email; from Jeffery Pfeffer, of Stanford Graduate School of Business, on how to accumulate power; and from Reid Hoffman, LinkedIn's co-founder, on how to get ready for the era of AI.Boss Class season one is free for a limited time. Season two will appear weekly starting May 12th. To hear new episodes, subscribe to Economist Podcasts+. https://subscribenow.economist.com/podcasts-plusIf you're already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
This Week: #25NTC We launch our 25NTC coverage with the CEO of NTEN, which hosts the Nonprofit Technology Conference, sharing the numbers and the experience of this year's Conference, earlier this month in Baltimore, Maryland. They're Amy Sample Ward, and … Continue reading →
In this special crossover episode, Max Trescott, host of the Aviation News Talk podcast, appears as a guest on Dr. Tony Kern's Only Human podcast. The two aviation safety advocates engage in a candid, insightful conversation that bridges their shared backgrounds in aviation, safety culture, and leadership. The episode begins with a segment called “This Week in Safety Land,” spotlighting a tragic helicopter crash involving tourists over the Hudson River. The Director of Operations (DO) at the company involved chose to cease operations pending investigation, only to be overruled and fired by the CEO—prompting FAA intervention. Max and Tony reflect on this as a textbook example of the ongoing conflict between operational production and safety protection, a dynamic familiar in aviation, military, and corporate environments alike. They explore how profit-driven decisions often undermine safety, and how organizations with high-risk operations must prioritize a culture that empowers safety-conscious leadership. Tony shares a story of elephants at the San Diego Zoo sensing an earthquake before it was perceptible to humans—forming a protective circle around the young. Max likens this to the importance of organizational structures that support bottom-up safety communication. Drawing on his early career at Hewlett-Packard, he praises HP's open-door policy that encouraged employees to escalate safety issues when necessary. He stresses that open communication channels are essential, especially in high-risk domains. Max then shares his personal journey from a successful 25-year career at HP to full-time aviation after a layoff. What began as a side hobby teaching flying eventually evolved into a full-time vocation, spurred in part by a deeply personal tragedy: the death of a close friend and five others in a preventable aircraft accident. Max, who arrived on the crash scene within 45 minutes and attended multiple funerals that week, found a new purpose—preventing similar accidents by educating pilots. That experience drove Max to start Aviation News Talk, where he strives to deliver rich, actionable content on general aviation safety. His mission: to save lives by making safety knowledge accessible, engaging, and relevant to every pilot—from student to professional. He explains that his podcast is designed to offer “at least one nugget of value per episode” that listeners can apply immediately. Tony and Max discuss the unglamorous public perception of safety roles—often viewed as dull or punitive. Tony notes that safety officers are often assigned the job after incidents or during grounding periods. Max offers a reframing: don't lead with safety—lead with professionalism. If pilots strive to be excellent in their craft, safety naturally follows. “Do your job well, be curious, be disciplined,” Max says—traits that elevate both personal performance and safety outcomes. They turn to current trends, asking whether aviation is getting less safe. While total accident numbers may be down, Max points out that media coverage is up, and many general aviation (GA) accidents—especially runway excursions involving business jets—suggest continued risks. What matters more than raw numbers, he explains, is the accident rate per 100,000 hours flown, data that lags by over a year. For GA pilots, the accident risk remains significant, especially among newer or less experienced pilots. Looking forward, Max and Tony explore the safety challenges of tomorrow. Max debunks the idea of achieving a static “safe state” and explains that aviation is inherently dynamic—subject to changes in personnel, technology, weather, and processes. He highlights the importance of conducting safety assessments prior to changes in operations, procedures, or equipment. Quoting safety expert Todd Conklin, Max describes accidents as “the unexpected combination of normal aviation variability,” reinforcing the need for ongoing vigilance. Tony adds that while technological innovations—like AI, automation, and real-time training—offer efficiency, they don't guarantee increased safety. Often, humans simply push the margins when given better tools. He uses anti-lock brakes as an analogy: rather than driving more safely, people just drive faster. Similarly, faster, cheaper training methods could reduce experience levels without solving core human performance issues. The conversation closes with Max outlining the timeless characteristics of a great aviator: Judgment – the most critical trait, separating the skilled from the safe. Curiosity – a desire to learn, explore, and seek out knowledge. Discipline and consistency – following procedures and making flights “boring” in the best way. Situational awareness – understanding not just your own position, but what everyone else in the airspace is trying to do. Humility – recognizing that overconfidence kills and that learning never stops. Max emphasizes that aviation teaches life skills: staying humble, seeking excellence, and always being ready to learn. He ends by inviting listeners to consider flight training—not just for fun, but as a profound growth experience. Learning to fly, he says, can change how you see the world and yourself. Tony echoes the sentiment, encouraging listeners to take a discovery flight and explore the possibility. As the episode wraps, both hosts agree: while aviation may be unforgiving, it offers unmatched rewards for those who approach it with professionalism and passion. If you're getting value from this show, please support the show via PayPal, Venmo, Zelle or Patreon. Support the Show by buying a Lightspeed ANR Headsets Max has been using only Lightspeed headsets for nearly 25 years! I love their tradeup program that let's you trade in an older Lightspeed headset for a newer model. Start with one of the links below, and Lightspeed will pay a referral fee to support Aviation News Talk. Lightspeed Delta Zulu Headset $1199 Lightspeed Zulu 3 Headset $899Lightspeed Sierra Headset $699 My Review on the Lightspeed Delta Zulu Send us your feedback or comments via email If you have a question you'd like answered on the show, let listeners hear you ask the question, by recording your listener question using your phone. News Stories Boeing Sells ForeFlight, Jeppesen and OzRunways Mentioned on the Show Buy Max Trescott's G3000 Book Call 800-247-6553 Lightspeed Delta Zulu Headset Giveaway Dr. Tony Kern's Convergent Performance company Only Human with Dr. Tony Kern podcast Dr. Kern's Books Blue Threat: Why to Err Is Inhuman Redefining Airmanship Flight Discipline Going Pro: The Deliberate Practice of Professionalism Darker Shades of Blue: The Rogue Pilot Armored Knight The Ghost of Nathan Hale Dark Wind by Buck Myles (Tony Kern) 13 Bullets: A Blue Walker Action Thriller Series by Buck Myles Free Index to the first 282 episodes of Aviation New Talk So You Want To Learn to Fly or Buy a Cirrus seminars Online Version of the Seminar Coming Soon – Register for Notification Check out our recommended ADS-B receivers, and order one for yourself. Yes, we'll make a couple of dollars if you do. Get the Free Aviation News Talk app for iOS or Android. Check out Max's Online Courses: G1000 VFR, G1000 IFR, and Flying WAAS & GPS Approaches. Find them all at: https://www.pilotlearning.com/ Social Media Like Aviation News Talk podcast on Facebook Follow Max on Instagram Follow Max on Twitter Listen to all Aviation News Talk podcasts on YouTube or YouTube Premium "Go Around" song used by permission of Ken Dravis; you can buy his music at kendravis.com If you purchase a product through a link on our site, we may receive compensation.
Season 07 Trailer 06: Special Release Episode Part 3: Shiny things or shadowy motives?Human Factors and Ergonomics Association of Australia (HFESA) Annual Conference 2024 workshop - Special Release Episode Part 3: Shiny things or shadowy motives? On the road and on tour: Listeners become podcasters for a day - Serious learning done playfully.
Drawing from his extensive experience in high-performance aviation, Captain Ian Hollingworth joins The Safety Guru to share powerful insights on aviation learnings and human factors. In this engaging episode, Ian brings riveting real-world case studies to life and explores how key aviation principles can be applied to safety-critical industries. He also unpacks three essential elements of human factors that are vital to improving safety and performance. Whether you're in aviation or another high-stakes field, Ian's insights offer practical applications to elevate safety, decision-making, and problem-solving. Don't miss this episode—you'll walk away with valuable takeaways to help turn complex systems and challenges into simple, actionable solutions. About the Guest: Ian Hollingworth, with extensive experience in high-performance aviation, shares unique insights into world-class standards, behaviors, and cultures. Drawing from his background flying military fast jets and in commercial aviation, he engages audiences with anecdotes and tips on building winning teams, inspiring leadership, and overcoming adversity in challenging situations. Ian is extremely passionate about people reaching their full potential and setting big goals; for the past 20 years has worked with some of the world's most respected businesses in order to develop the talent of tomorrow. For more information: https://www.planetalks.com Learn more about your ad choices. Visit megaphone.fm/adchoices
Season 07 Trailer 05: Special Release Episode Part 2: Shiny things or shadowy motives?Human Factors and Ergonomics Association of Australia (HFESA) Annual Conference 2024 workshop - Special Release Episode Part 2: Shiny things or shadowy motives? This could be a part of your workplace, listen in, and enjoy. If you attended the workshop, you might hear yourself on air - part of the story.
In an interview with Ars Technica's Eric Berger, Starliner's commander Butch Wilmore revealed that the spacecraft's thruster issues led to one of the most harrowing journeys in his aerospace career. Plus, while we send robots to the moon, the success of a mission begins in the control room.
In this episode of Aerospace Unplugged, host Adam Kress sits down with Thea Feyereisen, a Distinguished Fellow at Honeywell Aerospace Technologies and one of the world's leading experts in the study of human factors and their critical role in aviation safety. Join them as they explore how understanding human behavior can drive innovation in cockpit design, enhance safety measures and reduce pilot errors. From the latest advancements in technology to the fascinating intersection of engineering and psychology, Feyereisen shares insights that are transforming the future of aviation and beyond. Episode Highlights:Human Factors in Aviation: Discover how analyzing human behavior is revolutionizing cockpit design and improving safety in flight.Automation & Human Control: Explore the challenges of balancing automation with pilot engagement in engineering new technologies. Improving Runway Safety: Get the inside scoop on the human factors behind the cutting-edge Surface Alerts (SURF-A) cockpit alerting software.
Discover how ampoule(ampule) drug delivery systems could revolutionize the pharmaceutical industry in this eye-opening video. Learn about the potential impact of this innovative technology on drug administration and patient care.In this episode of 'Let's Combinate Drugs and Devices,' host Subhi Saadeh is joined by Eric Suglalski, Founder and CTO of Archimedic, to discuss the often-overlooked role of ampules in drug delivery. Eric highlights the stability and contamination resistance benefits of ampules, despite the industry's shift towards vials and pre-filled syringes. He elaborates on the time and cost factors that make transitioning to pre-filled syringes challenging for pharmaceutical companies. The discussion also covers Eric's work on the Ampule Filled Syringe (AFS) system, which aims to combine the usability of pre-filled syringes with the stability of ampules. They delve into the historical context of ampules, global usage patterns, and the hurdles faced in implementing ampule-based technologies. Eric invites interested pharma companies to explore potential collaborations with Ampulous.00:00 Introduction and Guest Welcome00:17 The Overlooked Potential of Ampoules02:11 Challenges with Vials and Prefilled Syringes05:01 The Cost and Time Barrier to Prefilled Syringes08:29 Introducing Ampulous: A New Solution10:36 Technical Details of Ampule Filled Syringes14:39 Historical Context and Global Use of Ampoules16:38 Addressing Concerns and Resistance18:01 Human Factors and Usability19:44 Conclusion and Contact InformationEric Sugalski is the Founder and CTO of Archimedic, a contract design and development organization (CDMO) specializing in drug delivery devices and combination products. With over 25 years of experience in medical device development, he has worked extensively on early-stage concept development, human factors engineering, and commercialization strategies. His work spans life-support systems, remote monitoring technologies, and drug delivery devices, with a focus on balancing technical innovation with market viability. In addition to leading Archimedic, he teaches courses on product development, regulatory strategy, and entrepreneurship at institutions like MIT, the University of Pennsylvania, and West Chester University, helping to bridge the gap between engineering education and industry application. Subhi Saadeh is a Quality Professional and host of Let's Combinate. With a background in Quality, Manufacturing Operations and R&D he's worked in Large Medical Device/Pharma organizations to support the development and launch of Hardware Devices, Disposable Devices, and Combination Products for Vaccines, Generics, and Biologics. Subhi serves currently as the International Committee Chair for the Combination Products Coalition(CPC) and as a member of ASTM Committee E55 and also served as a committee member on AAMI's Combination Products Committee.For questions, inquiries or suggestions please reach out at letscombinate.com or on the show's LinkedIn Page.
Former Eastenders and present-day Archers actor Lucy Speed, and comedian Sarah Mills talk about books set in wartime London, a 1990s underground train, and Graham Greene's MI6. Lucy's choice is Everyone Brave is Forgiven by Chris Cleave, Which tells the tale of Mary, a woman who becomes a teacher at the beginning of the war, only for her life to take some unexpected turns during the Blitz. Sarah has selected 253 by Geoff Ryman, the novel originally published on the Internet which tells the stories of 253 passengers on a London Underground train. Harriett proposes a lesser known a Graham Greene novel, The Human Factor, which takes in apartheid South Africa and communism as well as espionage.Producer for BBC Audio Bristol: Sally Heaven Join the conversation on Instagram: agoodreadbbc
Send us a textSupport the show
The Escalating Cyber Threats Against K-12 Schools: Insights and Solutions In this episode of 'Cybersecurity Today,' host Jim Love discusses the rising trends and severe impacts of cyber attacks on K-12 schools with Randy Rose, VP of Security Operations and Intelligence at the Center for Internet Security (CIS). They scrutinize recent studies showing a surge in cyber threats targeting educational institutions, emphasizing the vulnerability of schools and the motives behind these attacks. The discussion covers how cyber criminals exploit budgetary information and schedules to maximize impact, the profound repercussions of ransomware attacks on school communities, and the critical need for better cybersecurity practices and support. Randy Rose shares insights from the 2025 CIS MS-ISAC K-12 Cybersecurity Report and offers practical advice on elevating security standards and fostering community resilience to protect sensitive school data from cyber threats. 00:00 Introduction to Cybersecurity in Schools 00:02 Iconic Hacking Movies and Real-Life Cyber Threats 00:41 The Seriousness of School Cybersecurity 01:10 Interview with Randy Rose: Introduction and CIS Overview 01:40 CIS's Role and Randy's Journey 03:27 Supporting Various Organizations 04:26 Challenges Faced by Schools and Local Governments 06:21 Cybersecurity Threats and Attack Patterns 09:11 Impact of Cyber Attacks on Schools 13:22 Detailed Findings from the CIS Report 19:16 Human Factor in Cybersecurity 19:29 Supply Chain and Data Security 27:13 The Role of AI in Cybersecurity 30:49 Ransomware and Its Devastating Effects 32:27 Recommendations for Improving School Cybersecurity 34:01 Conclusion and Final Thoughts
In this episode of The Safety Guru, we welcome Dr. Nektarios Karanikas, Associate Professor in the Health, Safety, and Environment discipline at Queensland University of Technology. He shares enlightening insights from his recently published research on "Redefining Health, Risk, and Safety" and explores their interconnectedness. Dr. Karanikas emphasizes the importance of leaders recognizing that safety is a duty, actively engaging with safety professionals, and listening to foster a culture of safety within organizations. Don't miss this opportunity to gain valuable perspectives from Dr. Karanikas—listen now! About the Guest: Dr. Nektarios Karanikas is an Associate Professor in the Health, Safety, and Environment discipline at Queensland University of Technology (AU). He holds an MSc in Human Factors and Safety Assessment from Cranfield University (UK) and a PhD in Safety and Quality Management from Middlesex University (UK). Nektarios has 19 years of experience in the Hellenic Air Force, specializing in safety, quality management, and accident investigations, and served as a lecturer in safety and human factors. He has published two edited books and numerous peer-reviewed articles and has presented at over 100 events. Nektarios is also an active volunteer in various scientific and professional activities. For more information: https://www.linkedin.com/in/nektarioskaranikas/ Learn more about your ad choices. Visit megaphone.fm/adchoices
It's been too long but here is my new episode. It started with the second-to-last scene in an 'Outer Limits' episode from 1963 entitled "The Human Factor". Brought yours truly straight to tears. Then we hurtled through time to 1996, to Cliff Robertson's touching redemption at the end of another 'Outer Limits' episode, entitled "Joyride". The combination of these two genius moments equipped PZ to talk about... yes... Anglicanism... and yes... the Episcopal Church... and yes... contemporary parish ministry. But I couldn't go there until my heart was ready. And that work was achieved by Sally Kellerman and Gary Merrill in 1963. Incidentally, I recommend you begin your sermon preparation -- maybe any public preparation -- by getting in touch with your heart. (People aren't really that interested in your mind.) Get in touch with your heart and you might actually convince somebody. Oh, and by the way, I'm an Episcopal minister and still glad to be one. (And we go to a great church.) LUV U.
Tim Hewson is a successful business leader with experience in telecommunications, e-commerce, business management, and more. Since graduating from the Loughborough University of Technology in the UK with an Honours degree in Human Factors, Tim has accumulated 30+ years of experience as a telecommunications consultant and business builder. Over the past 20 years Tim has built LegalWIlls on online service that helps people write their Wills and other estate planning documents. Join Our Community of Canadian Entrepreneurs! Entrepreneurs are the driving force behind Canada's economy, and we're here to support them every step of the way. For exclusive insights, tips, and success stories from Canada's top business leaders, subscribe to our YouTube channel and follow us on Facebook, Instagram, LinkedIn, and Twitter. Want to stay ahead with the latest #entrepreneur podcasts, business strategies, and news? Don't miss out—subscribe to our bi-weekly newsletter for updates delivered straight to your inbox! Join thousands of Canadian entrepreneurs who rely on us for the resources they need to succeed.
In this episode of The Simple and Smart SEO Show, I'm sitting down with David Green, founder of Devs Love, to talk about the major shifts happening in digital marketing! Fresh after BrightonSEO, David shared insights from his strategic planning retreat, where AI disruption was front and center. We discuss how AI levels the playing field for small agencies, the shift in Google Search, and why omni-channel marketing is no longer optional. What You'll Learn in This Episode:
Today, we'll explore FleetWorks' value in the freight market, an innovative AI-driven company that streamlines communication between brokers and carriers, and its founder's journey in the industry, Paul Singer! Paul highlights the initial challenges faced by Fleetworks related to voice quality and response times, how it enhances operational efficiency through its inbound and outbound calling capabilities, enabling brokers to manage more loads effectively without the need for immediate hiring, the future of freight brokerage, and the transition towards smaller, highly skilled teams leveraging AI for greater productivity, and emphasizes the importance of assessing potential hires for their comfort with AI tools! About Paul Singer Paul is the CEO and co-founder of FleetWorks, an AI startup pioneering the use of autonomous AI agents in the logistics industry. FleetWorks empowers brokers like Capstone, Flock Freight, Loadsmart, and many others by automating repetitive tasks, freeing up teams to focus on building meaningful relationships. Before founding FleetWorks, Paul led the Carrier Product Team at Uber Freight, where he discovered his passion for creating tools that empower carriers and brokers to succeed. Paul holds a degree in Economics from Yale University. Outside of work, he's an avid marathon runner and is often chasing his next finish line. Connect with Paul Website: https://www.fleetworks.ai/ Email: paul@fleetworks.ai
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
Request A Customized Workshop For Your Company In this engaging episode of "Negotiate Anything," host Kwame Christian is joined by Kamran Ansari, a seasoned venture investor with over 20 years of experience in the technology business. Kamran shares invaluable insights from his extensive career in both venture capital and operating roles, including his time at Pinterest where he led strategy and corporate development efforts. Dive deep into the art and science of venture investing, navigating tough negotiations, and building trust in the business world. Key Takeaways: Valuation Dynamics: Understand the complex factors that influence venture company valuations and why higher isn't always better. Human Factors in Negotiations: Learn how trust, rapport, and reputation can fundamentally impact deal negotiations and outcomes. Navigating Tough Conversations: Gain strategies for addressing challenging topics with tact and transparency to ensure mutual understanding and agreement. Follow Kamran Ansari on LinkedIn Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!