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Unstoppable Mindset
Episode 326 – Unstoppable Teacher and Affirmation Leader with Michele Blood

Unstoppable Mindset

Play Episode Listen Later Apr 11, 2025 63:50


I have never had the pleasure of having a guest quite like Michele Blood. While still living in Australia Michele was an extremely successful rock singer. One day she was involved in a serious accident while being driven to a gig. Her body was, as she says, quite battered and damaged. What is fascinating about Michele's story is how she discovered the value of positive affirmations that she used to heal everything. As she will tell us, it is not just saying affirmations, but rather it is truly believing what you affirm. Her music became an integral of what healed her.   Since her recovery Michele has traveled the world singing and speaking on stage with many well-known motivational and thought leaders. I leave it to her to tell the story.   During our episode Michele will sing one of her affirmation songs. I hope you are as moved by the song in specific and by Michele's attitude and mindset in general. She teaches us a lot that can have nothing but positives effects on your life.   I look forward to hearing what you have to say about my time with Michele. Don't forget to get her free gifts available only to listeners of the Unstoppable Mindset podcast. Is that cool or what?       About the Guest:   Michele Blood is a successful, multi-talented lady. Michele was a successful songwriter and rock singer in Australia and after a near-fatal car accident, while in the hospital with many serious injuries, she created positive Affirmation Songs which not only healed her body but also took her to worldwide success. These Affirmation songs affect the left and right hemispheres of the brain. Lyrics, the left hemisphere, and melody and music, the right hemisphere so the new, positive messages go straight to the subconscious mind. This is why millions of people worldwide have downloaded her Affirmation Power songs. These songs cover healing, success, money, joy, confidence and they uplift the person immediately.   In addition to creating Magnet To Success™ products and seminars worldwide, her public Mystical Success Events have been held in over 26 countries. Michele has co-written and created over 80 books, music CDs, audio programs, TV shows, and videos on positive thought, mind transformation, and meditation.   Michele has appeared in many hundreds of podcasts, radio/tv shows, and magazines globally. After many years of meditation, Michele's Kundalini awakened and transformed her consciousness. Michele now teaches others how to live a Successful Life and experience Divine Oneness. Her Mystical Experience webinars and live streams have assisted people globally to transform their lives to the positive. Through her Teachings and Light Transmissions, people awaken and experience what they say is the impossible. They awaken to their true purpose and begin their path to Enlightenment. She has shared the stage and worked with Bob Proctor, Dr. Deepak Chopra, Dr. Wayne Dyer, Jack Canfield, and many other transformational Authors and Teachers. Her latest book is The Magic Of Affirmation Power and her latest album is Create Miracles: Positive Affirmation Songs To Harmonize your Mind and Life. And her new Magnet To Money App will uplift millions worldwide.   Ways to connect with Michele:   https://www.MicheleBlood.com and https://www.YouTube.com/MicheleBlood   Michele would also love to gift your viewers and listeners her audiobook, "The Magic Of Affirmation Power" Your audience can download this free gift by going to: https://www.MicheleBlood.com/UnstoppableMindset   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/   https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:21 Hi everyone, and welcome to another episode of unstoppable mindset where inclusion, diversity and the unexpected, which is really the most fun part, meet today. We are getting close to winter, and I was just telling our guest Michele Blood that here in Victorville, we had a temperature this morning of 28 degrees. Ah, lovely weather, and all the weather people complain about now it's getting cold in the summer, they complained it was getting hot. You know, you can't please them. I don't know what to say. But anyway, one of these days they'll, they'll decide that whatever happens is is not a bad thing, and they'll stop complaining, I guess. But any Yeah. But anyway, Michele, I want to welcome you to unstoppable mindset. We're really glad you're here. Thank you.   Michele Blood ** 02:06 Michael, I've been so looking forward to this. After reading thunder dog, I'm going to be reading the second book, which is live like a guide dog. I'm going to be reading that after that, I absolutely adore this book, which I'm showing right now, Thunder dog. It's the most inspirational you can't put down. I mean, the lot not just getting down 78 floors of the Twin Towers, 78 stairs. I mean, oh my gosh. But then everything that you've done in between working with you know Ray Kurzweil, who's done a lot of things in the music industry as well. I mean, I mean, I recognized his name straight away. I'm like, all the all the things you've done. I'm just so impressed by and by your life and how inspiring you are. And I just wanted to say that to everybody, he's just, you gotta get his thunder dog book if you haven't yet, and his new book, live like a guide dog, for sure.   Michael Hingson ** 03:02 I I don't know. I haven't totally kept up, but I haven't heard that anybody has yet come out with a music synthesizer that is better than the Kurzweil synthesizer. Now, a lot has happened, and maybe technology has advanced, but I hadn't heard about anything that still beats it.   Michele Blood ** 03:20 Yeah. Yeah. I mean, the fair light was pretty amazing when that first came out, but the Kurzweil, I mean, all any rock musician knows about, yeah, when, when that was first put out, we were just like, oh my gosh, that's amazing, you know, because you could sample sounds and, you know, it was just   Michael Hingson ** 03:39 incredible, and it had a choir built into it. Yeah? Daylight though   Michele Blood ** 03:43 that was, I don't know, think back back in the day, it was like 100 grand, so that's probably why it wasn't as popular. Yeah,   03:51 a little more   Michael Hingson ** 03:52 expensive than the Kurzweil one. Yeah, yeah, our organist at our church where my wife and I went in Irvine and where we got married, our organist had a Kurzweil synthesizer and used it a lot, which was, which was kind of fun, and it was, it was very and it is very impressive all the way around, yeah, but   Michele Blood ** 04:13 just the innovative things that have been done, and you're helping ray with all of the things for the blind as well. Working with Stevie Wonder. I mean, it's just, you're very impressive. You're an inspiration. You are, you are absolutely amazing.   Michael Hingson ** 04:28 Well, thank you. But now let's talk about you a little bit. And you know, you can, you can.   04:35 I didn't show them the cover yet. You can   Michael Hingson ** 04:38 spread any rusty live like a guide dog. Live   04:42 like a guide dog. Needs to cover everybody   Michael Hingson ** 04:45 well, I hope people will get it. I'm we're excited about it. It's been out now a few months. It seems to be selling. We're excited. So hopefully people will read it, and it inspires people a little bit, because it's all about. Are trying to get people to learn to control fear and not let it overwhelm or, as I put it, blind you. But anyway, tell us a little bit about you. Why don't you start with the the early Michele, growing up, and some of those kinds of things, just kind of introduce us to you a little bit.   Michele Blood ** 05:16 Well, I'm an Aussie G'day, everyone. G'day, and, in Australia, I started in the entertainment industry at the age of five, on TV. What   Michael Hingson ** 05:27 did you do? Singing? Oh, okay,   Michele Blood ** 05:31 you know. And then eventually got my, you know, had lots and lots of rock bands I sang in, until eventually I got my own rock band that became very successful. I was the lead singer, one of the main songwriters and the manager of the band. We got a great record label. We had 1000s of people coming to our gigs, and it took years to get there, but I loved it so much, even though it's very, very tough at one stage, we toured for seven years, non stop. I mean, no Christmases, no New Year's eves, because when you're in a rock band, you get paid triple on New Year's Eves and Christmases and stuff like that. Yeah, and you can't really say no until you're really huge. You can't really say no to any gig, because you need the money road crew and sound equipment trucks and all the rest of it so but I feel that my life went on a whole new trajectory after a near fatal truck accident, actually, where I was a passenger with the truck, with all the equipment, and my body was so badly broken, I was In the hospital for months and months and months and and that was the best thing that ever happened to me. I know that sounds crazy everybody, but truly, when you have something so terrible happen to you, and it gets turned around by the Divine, whatever you choose to call God, it gets your life gets turned around and it makes all the difference in the world. So that's the first quarter.   Michael Hingson ** 07:08 Well, you know, I'm really curious. You said something that just strikes a question. I know that a lot of people try to go into entertainment, and most probably aren't overly successful. But why do you think that you were so successful? What what made the rock group and and what you did so successful? Do you have a notion? Well,   Michele Blood ** 07:30 I loved what I did. I was very, very good at it. And not everyone that's good at it's probably other singers in the world that are better than me. But the reason, I think because, I mean, I had some backing vocals on some records, and these female singers were incredible. And one of them said, I know you've got a good voice, Michelle, but I don't know why it's you and not me. And I said, I think it's just that I never gave up, and I was really disciplined. And I, you know, I wasn't on the road of sex, drugs and rock and roll. I was on the road of discipline, making sure that all my band members were disciplined. We worked really, really hard. We rehearsed a lot. We never blew out a gig, not once. So you get a good reputation. And so I started as a cover band, and we would sound just like the records at the time of the 80s. You know, people said that was a band. It sounded like a record. And so then we, we eventually started putting all our originals in and, I mean, I did crazy things, Michael, I went into Time Warner to the A and R people, because I wasn't getting any feedback. It's really hard. You can't just send them a tape to get you know for them to listen to your demos. So I went in as a tap dancing singing telegram. And so the secretary let me go straight into the office, and it was a board meeting, and because she thought, you know, their family had so I was there with flowers and a cake and my ghetto blaster, and I said, Then I did a tap dance, and I made up this song about, you know, this is, this is the band called clapping hands. You're going to sign them, you're going to want them. And this is a singing telegram saying, Listen to this. And that's how I got my first record deal.   Michael Hingson ** 09:24 Creativity counts for something. It   Michele Blood ** 09:25 sure does. You've gotta have guts. And I mean, I by the time I walked out of that office, though I was sweating, I was shaking, but you have to do something to be noticed. And and I think because I love people so much, and because I'd been singing professionally since I was five, which means I was singing for family members and everyone since I was two, apparently getting being put on the kitchen table. And I loved people being happy, and I love loved entertaining. I just loved it. So I think, you know, it's in the stars as. Well, I know that, but I think discipline, hard work eventually never giving up. Yeah, what can I say? Never giving up.   Michael Hingson ** 10:08 Did you so you were a cover band for for a while, which meant you were the the opening band for other groups,   Michele Blood ** 10:17 not as a cover band, well, with the opening act for the pretenders and in excess and a few other bands, when we were an original band and when we had a record label, right, when we had videos on TV, but before that, now we do five to 645, minute sets a night, and we would stay at one big venue, because in back in the day in Australia, the venues were huge for cover bands. You know, four to 6000 people could come in, and we got, we got very, very popular as a cover band, and then we went original. But it took a few years to do that, for sure, but   Michael Hingson ** 10:55 I remember, I remember bands back in the 50s and 60s, like the platters, who actually were the opening band, or they were the band that were the background for other singers. And then somebody discovered these guys really are better than that, and then they became their own group, right?   Michele Blood ** 11:14 Yeah, yeah. It's interesting how, how it all works out. But in Australia, it's, it's a tough way to tour when you're a female singer, because the Aussies are pretty tough. If they don't like you, you can get B canes thrown at you.   Michael Hingson ** 11:32 Yeah, well, those kinds of things do happen. Yes, they did in Boston for for sports teams. I've heard of fans really being very brutal to like the the Patriots. I think when Steve Grogan was the quarterback, they actually booed him off the field once. It was pretty amazing. I don't know. You know that's people take some of these things way too seriously. They   Michele Blood ** 12:00 certainly do. I like what Oscar Wilde said, Life is too serious to be taken seriously. Yeah,   Michael Hingson ** 12:09 yeah, absolutely, and, but people still do it way too much. Which is, which is, which is a problem. Yes, you know, we need people to take life more like Mark Twain and Will Rogers, by all means, but I can co so you, you had a serious car accident, and as you said, It really broke your body. Tell us what you'd like to about that and and then how you dealt with it, because that, that was quite a, I won't say miraculous. That was quite a marvel. You. You certainly took a leap along the way with that.   Michele Blood ** 12:50 Yeah, it's such a unique story. Um, after you know the truck driver we've been driving for 12 hours from Brisbane to Sydney, from gig to keep and he fell asleep at the wheel just as we reached Sydney, which happened to be right across the road from the best orthopedic specialist hospital in Sydney. So thank you, God, you know. Yeah, there's no coincidences. There's no accidents. So they got me over there really fast, and they had me straight into the operating theater straight away. So, I mean, I had tons of different operations, but what happened was, when you're in physics, that much physical agony, you pass out every few minutes. Mm, hmm, and, but I had people and fans and family putting on audio programs of things I'd never heard of before, Affirmations, Visualization, positive stuff, audio books by motivational speakers, inspirational speakers who I'd never heard of, but one of them got to me, and that was a book by a man called Napoleon Hill who wrote a book called Think and Grow Rich. Grow Rich, right? And I didn't care about hearing about all the millionaires in the 1920s in America, male men. Why would a female, young Australian rock singer care about that? But one chapter in there, he talks about how his infant son was born deaf, and he would go into his infant son's room every single night and do affirmations, auto suggestion, you hear perfectly. You are so loved, and you are so loving, etc, etc. And by the time a little boy was nearly four, he had 30% of his hearing. And you know when you hear something, I've never heard of this before, Michael, but you know when you hear something for the first time and you can feel it that it's true. You've just heard something that you know in the marrow of your bones that that what you've just heard is true. So I said, Okay, I can, I can run. Relate to that, because I know that I've used my willpower and my positive thinking, My I've never said I can't do something, I can't have that drama that I want. I've never said that. I've always said it's all possible. Everything is possible. You just go for it. Michelle, and I'd always just go for it. And I was brought up a Catholic, and I wasn't brought up. I wasn't one of those people that hated the church. I loved it. So I always had a belief in God, because I used to go to mass as a little girl every morning with the nuns, because I was in love with Jesus, and I just felt so I had that spirituality in me, and I think that is what is the backbone. You know, in the Bible, it says you do not need to be strong, because Christ is my strength. Christ is your strength. And so now I know that there is so much more to spirituality than just Jesus, but it was a great start for my faith in my life, and it gave me happiness. And so I just had faith that this would work, so I started doing affirmations, but they didn't work. Michael, do you want to know why? Sure, yeah, we've got nothing else to do today, right? May as well. Hear about it well, because neuroscience has proven now that affirmations do work and they do positive thinking actually does make a difference in the brain, in the neural pathways. It does make a difference. It ignites something in different parts of the brain. But back then, in the 80s, there was no way to prove that, you know, let alone Napoleon Hill in the 1920s but the thing that he said was most important is, you have to believe it. You have to emotionalize it. But I couldn't, Michael, I couldn't emotionalize it because I would. I started an affirmation, I am healed. I know I am. I love myself. I am my friend. Now, none of those things were true, so I thought, but I did want them to be true, so I thought, great, I've got the perfect affirmation. But when you are feeling like you're feeling and the world around you is presenting the opposite of what you're saying. Your doubting mind spits it out and does not believe it. So about two, three weeks after stopping the affirmations, because I realized that didn't work, I literally had a spiritual epiphany, and it was, you know, as a songwriter, Michelle, you can't get a song out of your head, even if it's songs you don't like or jingles from advertising agencies. So sing your affirmations. Because I got my brother to look around for affirmation songs, and he said, there isn't any such thing. And so I started singing,   Speaker 1 ** 17:58 I am healed. I know I am I love myself. I am my friend. And   Michele Blood ** 18:05 I recorded it onto a cassette player, just a cappella over and over again. And that was the beginning. As I listened to that all day, every day I would I started feeling better. I started getting back to my attitude, that I can, I can heal it just I realized. And when I was working with Bob Proctor, he said, you know why that works so well? He said, It's because the left side of the brain is where the lyrics are, the affirmation, the right side the melody. And this is even before I started recording it with music, and so you have a whole brain experience. And the song, the doubting mind doesn't have a chance to reject it. It goes straight into your subconscious mind. So that's how my positive affirmation pop music began. I didn't stop doing my other music, but I did have what they said, even the doctors, even though they're not supposed to say it, they said my healing was miraculous, and I ended up on TV shows and in the press and everything about what I'd been through for inspiration. And that's how it all began.   Michael Hingson ** 19:16 It. It really is all about believing it. It's it is so easy just to say something, but without truly accepting it, without truly making it a part of your psyche. However you do that it, it doesn't mean a thing. Don't   Michele Blood ** 19:32 mean a thing if it ain't something. Yeah, you do have to laugh. Do up, do up, do   Michele Blood ** 19:43 Yeah, music makes the world go around. It does,   Michael Hingson ** 19:48 and it's so important to take it seriously enough that you truly do believe it, and that's what's so important. And clearly. What you did? So what happened you you got healed completely, I would assume from all that had happened,   Michele Blood ** 20:10 yeah, I mean, it's still it still took quite a while, but I was determined. I put my high shoes back on, even though they said, don't wear high shoes. And I never intended for the affirmation music to go out to the public. My one of the band members that I work with and wrote songs with John Beatty, Hi John. He he's in person now in Australia with millions of kids, but anyway, we won't help me. Listens, yeah, we went into the recording studio and we, we just started recording. I was writing a lot of songs, and we started recording tons of different affirmation songs in all different styles of you know, from R and B to just rock to ballads to depending on what the song was about, whether it was about, you know, divine love, more of a ballad, more of a some of them just more rock and roll about being successful. And when the press found out that I was actually doing that, then promoters that were bringing out American very, very big, best selling authors asked me to come and do my singing affirmations in between these people. And I said, No, I don't want to do that. I'm not doing it for the public. Was just for me, my band, to have these positive thoughts. And they said, No, we love it. We love it. We want you to do it. And so my very first gig, I'm in Adelaide, Australia, and there's three and a half 1000 people on a Wednesday that came to this gig that paid over $300 each for a ticket, which I thought was absolutely insane. I didn't know what was going on. And I sang, and got all the people up on stage singing the affirmation songs with me made it into like a mini rock concert. And then Deepak Chopra, this, who I'd never heard of, never met before. Wayne Dyer, who I'd never heard of, never met before. Tony Alessandra, Stuart, wild, they were the speakers, and they couldn't believe it when we went out to dinner that night that I've never heard of any of them. And I said, I'm in rock and roll. I'm not in the motivational world. You know, I've, I've never heard of you, because I've not in that world. And so they were interested in how it all began, and they all said, You've got to tour this around the world. You've got to you've got to release these that we love. What you're doing. The audience is so different. Bob Proctor, though he was the one, when I ended up working with him, the promoters said, you know, we've got this female Australian singer, and you're going to be touring with her? And he said, No, I don't want a female singer. I'm Bob Proctor. I don't need that anyway. The first gig I did with him in Sydney, he came out after, and he said, I didn't want to work with a singer. And I said, good to meet you too, mate. I Yes, how are you? And he said, but no, all kidding aside. He said, My wife and I, Linda, we loved it so much, and I want you to work with me all over the world, doing events. So eventually I end up working with Bob for seven years straight. We wrote books together. We wrote music together. We put on huge events. I took over his business, looked after it, and from Kuala Lumpur, Malaysia, where I lived, and then, and it was just very, very interesting. I've worked in over 26 countries, huge, huge audiences. The biggest one I had was 50,000 people. So to say it was successful is an understatement, but I didn't plan it. I didn't visualize it, but I had always planned on being very well known singer, but it but not to be a positive affirmation or singer. I'd never thought of that, but eventually I went off the grid and started really getting into deep meditation practice and getting off the that whole circuit, because I wanted to find God within me. So that was what happened. And it was fascinating, because it's like working with all these, you know, rock musicians, male rock musicians, and then working with all these male best selling authors. I'm like, I'm always surrounded by the boys.   Michael Hingson ** 24:46 Hey, whatever works, it's, it's interesting though, that that you, you did so much of this, I gather that the audience is reacted very positively, though. Um. Have you heard from anyone that it really changed their life to have encountered you and heard you when you performed? Oh,   Michele Blood ** 25:10 yeah, we've had millions. I mean, we've got a lot of our video video testimonials and testimonials from not just best selling authors that I've worked with, but also from people from all over the world. I work with people in over 32 countries now, and some of them don't even speak English, but they still feel the vibration. And a lot of different people have started singing my songs in different languages, which I allow anyone to do. They don't have to pay me a royalty. They can just do it whatever brings positivity to the world and change within someone, so that they can get out of that rabbit hole. Because you're, you know, your whole podcast about unstoppable mindset. Well, this is such a a great new beginning is to just have to listen to a song. Yeah? And, you know, there's so I've got hundreds of songs to choose from, so it's a good it's a good way to start, because music, you know, like I always say to people, if you have the blues, even though I like blues and I think it's brilliant, but if you have the blues, probably best not to listen to the blues. Yeah,   Michael Hingson ** 26:21 definitely, definitely true. Well, of course, one has to ask if, if you have one, not necessarily long, but that you want to sing for us all.   Michele Blood ** 26:38 Yeah, I can. I didn't have anything set up. But if you'd like to chat for a minute, I'll just get something set up for you. Well,   Michael Hingson ** 26:45 okay, we can, we can do that. I do. I do agree with you that if you've got the blues, you don't want to listen to the blues. I I personally like happy stuff. I like musicals, especially when they're they're happy musicals. I've always enjoyed that. I do listen and read science fiction and sometimes read some some pretty horrific things. But I've noticed later in my life I'm doing less of that because I, although I like mysteries, I don't like nowadays really graphical or very graphic murder mysteries and things like that, and so people call the kinds of things that I probably typically like cozy mysteries. I wouldn't say that Rex Stout books about neural wolf the private detective are necessarily cozy, but by the same token, they're not the most graphic things, and I've always enjoyed them because they're puzzles. And I love mysteries that are really puzzles that I can become engaged in and try to solve, and musicals I like just because they're fun and and they're they're very happy for the most part. And so again, they're, they're very relevant to to want to listen to. So I, I tend to do that. So it's a lot of fun to keep in the the spirit of reasonably happy and stay away from the blues. Okay,   Michele Blood ** 28:17 I've got something set up now, alright, saying low battery, but oh, sorry. What happened there? There it is. There it is. This song is called synergy. I wrote it with Bob Proctor. Can you hear the music?   Michael Hingson ** 28:35 It's a little low, but yes, go ahead. Better. Yep,   Speaker 1 ** 28:40 there's a way to get it moving, to make it happen, to get high. Can barely flooded in the clouds, join thoughts and let them fly. When your mind joins in with others and all your thoughts to one a US. Energy begins to sizzle and it's energy positive energy synergy. It's energy, hot energy, positive energy turn into synergy. Together, creative power will start to flow. Things begin to happen. You're a church with Synergy. Red Hot energy, positive energy grows into synergy. It's energy, hot energy, positive energy grows into synergy.   Michele Blood ** 29:55 You shine and become magnetic, you'll draw the good. People out the world will be a better place, and everyone will start to shout, face to face, building   Speaker 2 ** 30:12 energy. Taste. The taste is this energy, thoughts, launching into one, a new boss have become this is synergy.   Speaker 1 ** 30:23 It's synergy, red hot energy, positive energy, delta, synergy, it's synergy.   Michael Hingson ** 30:34 There you go. Now   30:36 that's Bob Proctor. Wrote the lyrics for that.   Michael Hingson ** 30:41 But, um, who was the male voice near the end? Oh, the   Michele Blood ** 30:44 male voice was a American guy in who was singing covers in Kuala Lumpur when I lived there, Ah, okay, and I just hired him to come and and do that in the studio in Kuala Lumpur, yeah. But the other affirmation songs are more simple, but they're still got, you know, like a good dance beat, some of them are ballads greeting the day with love in your heart. It just depends on where you want to take your mind that day. Do you want to open your heart? Do you want to be like listen to the persistent song. Do you want to feel more successful? You listen to the success song, which is like 50s, rock and roll. So they're all different. They're all different product, production. So it was a lot of fun changing the different styles for each song depending on the lyrics.   Michael Hingson ** 31:34 Well, if people want to get those affirmation songs and so on, are they available for people to get? Yeah,   Michele Blood ** 31:41 all my albums are sold all over the world, and iTunes, of course, Amazon. My own website is magnet to success. Com. My YouTube channel is Michelle blood.com forward slash YouTube. But I've got lovely giveaways for your for your audience, if you'd like me to share that. Well, we will   Michael Hingson ** 32:03 do that a little bit, okay, but I really appreciate you seeing synergy. I will be, I will be saying that to myself the rest of the day, which is fine, but you know, you mentioned the blues and so on. So here's a question, if somebody is really down and really frustrated, how can they change their life to the positive?   Michele Blood ** 32:31 Well, first of all, even if they are really down, you've got to know, no matter what is going on in your life, that everything is possible for you, and that you can get out of that rabbit hole, and that you are you might feel alone, but you're never alone. Whether you believe in God or you don't believe in God, there is a God and you are looked after. You can pray without begging just giving. One of the most wonderful things you can do is just to start to write down what you're thankful for immediately. If you can say thank you divine, or just thank you for my beautiful life, and if then you can begin to write down what a beautiful life would look like for you, just start writing it down, even though it's not true yet. Like, let's start thinking about what can be done. What do you what sort of friends do you want? What sort of lifestyle do you want? You know, start thinking of others as well. Whenever we can do something, if we can do something every single day that makes somebody else happy, whether it's feeding the homeless or sending funny kitten videos to your friends. You if you can do something every day that brings happiness to somebody else or takes them out of suffering, well, then it'll take you out of yourself. Because if, if it's something emotional that you're going through, that means that you're going to sometimes we do need to go through the emotion, particularly if we're mourning the loss of something or someone that's important and healthy. But it is also important to stop thinking about ourselves so much and look at what can be done for the world. I love I love Saint Vincent de Paul. I love the Salvation Army so much, so you can tithe to them anonymously. If you want to do something you don't know what to do, even if it's just a buck, five bucks, it's really good to tithe to charities that are doing good in the world. And I'm sure there's a charity that you could recommend to us, Michael, that will help with the blind. If you got one, you can recommend?   Michael Hingson ** 34:43 Well, I think there, there really are a number of of places to donate. One of my favorites is the National Federation of the Blind, nfb.org, because it's, it's a consumer organization that fights for the rights of. Of blind people around the United States and actually around the world. And it's the NFB is the largest consumer organization of blind people in this country and, in fact, in the world. But it has made such a difference in the lives of blind people. For example, through the National Federation of blind we completely changed the life insurance industry that refused to provide life insurance for any blind person up until the mid 1980s and when it was finally discovered that they were denying us, not because they had any evidence and actual mathematical models that proved that we were a risk, which is what they're supposed to do. They were doing it strictly out of prejudice. And so now every state in the union, because of the Federation, has actually passed legislation that says you can't discriminate unless you've got real evidence. Well, it's been 40 years, and nobody's come up with evidence that we're a higher risk simply because we're blind or other persons with disabilities, their disabilities directly make them a higher risk. So, you know, that's that's definitely one of my favorite organizations to support. And   Michele Blood ** 36:13 nfb.org everybody. Nfb.org I've written it down for me to start tithing there as well. And,   Michael Hingson ** 36:20 you know, and there, there are so many others. Another organization that I tend to like, it's a very small organization, is advocates for service animal partners asap.org, and and it fights for the rights of people with a variety of disabilities who use service animals, service dogs, to be able to take their dogs with them, where wherever they go, because we're denied. So awesome. So I like asap.org as well.   Michele Blood ** 36:51 I love what you did. I think it was you and Ray and his wife. You were going to a particular restaurant and a a suity maitre d snotty, snooty, wouldn't let you in with your blind dog, with your with your guide dog, right? And and she was really upset the wife. And so you end up gathering quite a few of your friends that are blind, that have guide dogs, and you went in, and he had to oblige and let you all in. And everyone was very nice to you. So that was really good, because that it, it's, it's illegal for them to say you can't come in with your guide dog. It is   Michael Hingson ** 37:28 illegal, and it has been illegal for a long time. One of my favorite stories, which really wasn't a bad story at all, there used to be a restaurant in Boston in Quincy Market called Durgan Park. And Durgan Park was was basically family style, although around the outside of the room they had tables for four but you couldn't sit at one of those tables unless you had four people. Well, we came in one night and there were only three of us and my dog, Holland, and the the host has said, You know what, I'm going to make an exception and let you sit at this table for four so Holland was under the table, and there were three of us, and the waitress came up, and the waitresses at Durgan Park are known as snots. I mean, they're, they're, they're, they're supposed to be really rough and all that. It's just part of the schtick. But she came up and she said, What are you people doing sitting here? And he said, well, the host has put us here. No, she didn't. You're just sitting here. No, she did. It's because of the dog under the table. No, there's no dog under the table. You're not going to make me fall for that. And she walks away, and then she comes back and she said, you're not supposed to be sitting here and all that. I said, Look, there's a dog under the table. Take a look. And it took a while, but I finally got her to look, and there's Holland staring at her with these big brown eyes when she lifts up the the tablecloth, and the next thing I know, she comes back with a big plate. Jurgen Park has very good sized portions of frying rib and says, Can I give this to the dog, oh, and, and normally, I would never do that, but in the for to promote goodwill, I said, Okay, which Hall of love? And, you know, I knew the food there was good, but, you know, it was, it was just one of those great stories. But, yeah, all too often that isn't the way it goes. We see so many challenges with Uber, for example, so many drivers refuse to take blind people or other people with disabilities who have service dogs. It's against the rules, and they say, but it's our car. No, you signed a contract that said that you are going to transport the public, so it is illegal for you to deny us. But they do, and that's one of the things that ASAP, for example, is really working on to address, to get Uber, to recognize that it has to enforce the law like everyone else. But it's a challenge. People come from all sorts of different points of view. You know, with   Michele Blood ** 39:59 the name like. Uber. How could they do that? They're not being very Uber.   40:04 Well, there you go.   Michele Blood ** 40:07 Wow. That's interesting in this day and age. Absolutely, it continues all too often. So many people have slipped into something more comfortable, like a coma. Yeah.   Michael Hingson ** 40:18 Now you and your team have created an app. I think it's called what magnet to money. Tell us about that. Yeah,   Michele Blood ** 40:24 it was interesting. Thanks, Michael. I wanted to do because sometimes people like you were talking earlier, how do they get out of their you know, their depression, or whatever they're going through that they're feeling, how do they get out of that rabbit hole? So if you're feeling that way, and your mindset is in a negative state of mind, and you're emotionally not feeling well, well, then it's very, very challenging for you to want to put on some positive, you know, affirmation music. Because I know when I was in the hospital, if people came in and they were too chirpy. I would couldn't wait for them to go because I wasn't oscillating at that frequency. Yeah, you know. So they're all Oh, hi. And so I thought, wouldn't it be great if we had an app and it would just play? As you know, they can choose the notifications how often it will play. And so Polly fella, Trevor Rogers and Johnny and Dara and myself, we worked really hard, especially Holly fella, to develop this app. And it took about two and a half years to develop it. And it's got morning meditations. It's got tons of affirmations with music underneath. It's got a sleep program to help. As they're sleeping, people are sleeping, I'm very softly saying affirmations and positive you know, feed, feed to their minds. And it's also got notifications, so the magnet to money song will play whatever they want to, so they don't have to even remember to and eventually, like someone the other day, said she was in a bank and she had the magnet to Money App, and she had it as her ringtone as well. And she's in this big bank that was hardly anybody in there, but it was quite chamber ish, Echo ish, and she said, and her phone was on pretty loud. It started, I'm a magnet to money came on really loud, and everyone started laughing. They're like, well, that's sort of, I guess, you know, a good thing to play in a bank. Yeah, works. So, yeah, the magnet to Money App is fantastic. App. It's got so much on it, and it's got an audio book you get for free from myself and Bob Proctor called magnet to money through the sea of unlimited consciousness, one one of our books that we did as an audio book, and we thought we've also got a free app, because that magnet to Money App is only about, I think it's $4 or something A month, but the affirmation power app is free, and on that tons of affirmations, plus my affirmation music videos is on there as well. So that's free, if anybody wants that.   Michael Hingson ** 43:13 So yeah, so is that available with Android and Apple and iPhone? No,   Michele Blood ** 43:17 just, just apple at the moment, because to develop for an Android is much more complicated because there are so many different companies, yeah, yes, whereas Apple, it's just the iPhone, but we do intend to, but it's, you know, we've got the manifestation video app as well, and we've got a New App coming out, which is all my audio books. And I'm doing a new audio book every month, not just my books on audio, but other people's books on audio as well. And then the next step after that, is a prayer app, talking about prayer, how to pray, and for me, teaching people the power of prayer. So it's really lovely to be able to do apps that have got positive, you know, the very, very, you know, if they were to buy all those individual products from me to cost hundreds dollars, and this way it's just a few dollars a month all free for them to get all my positive songs and books and all that sort of thing.   Michael Hingson ** 44:17 How do people search for these apps that in the in the app store. I think   Michele Blood ** 44:22 that if they just go under, look under Michelle blood, okay, under my name, yeah, okay, they'll just come up. I   Michael Hingson ** 44:29 will, I will be doing that this afternoon. I think that's that's pretty cool. You know, in in our world today, we become so materialistic in so many ways, but at the same time, a lot of people have really become students of your affirmations and so on. How did they really become students? And I think even more important, one of the questions that I would ask is. How does it really transform, or did it really transform people's consciousness and set them on a road toward a more spiritual path? Because I think in so many ways, we don't see people doing that, and at the same time, I know there are a lot of people who do, but by the same token, there's so many people who go, oh, this is just all pokem. It doesn't really mean anything, but that's just not true.   Michele Blood ** 45:24 Well, I think it's, it's an interesting question to answer, because there are so many different types of people in the world, and we can't expect to change people. They have to, you know, I don't want anyone to suffer. Michael, first of all, so I think having positive thoughts in their head is going to actually make them think less of themselves, believe it or not, these the way the lyrics are done, and more of joy and sharing and caring about other people, because it is so important to to do that, because people, if they get too much into themselves, Like I say to people, don't buy anything if you're buying it. For someone else to be to compliment you, that's a really good way of deciding what you're going to purchase in your life. If you're doing it to you know, to say, Oh, I've got this really nice car. Look how great I am. But get it if you want a good car. Get it because you want a nice, safe car that's good for the environment, but don't get it so that you will impress other people. Unless you're a real estate agent, they do need good cars, apparently, to drive people around, yeah, I guess so. Drive people around,   Michael Hingson ** 46:35 but, or drive people crazy, yeah,   Michele Blood ** 46:37 but. But I also think it's important that that if you want to, you can't tell someone to be more spiritual. They have to get into a positive frame of mindset first. Because when you're in a positive frame of mindset, you start feeling more of a heart blow, more love. And even if you don't believe in God, you believe in love everybody, I know you do, so whether it's your animal that you love, because every animal is an angel, whether it's nature, smelling the remembering to stop and smell the flowers, remembering to not let yourself complain. Complaining will take you down a rabbit hole of absolute negativity and please. People remember, the only reason you're complaining is because you're feeling fear about losing something or not getting something that you want. And so if you can stop complaining for 28 days straight, you will change your life. And I know that sounds impossible, but many people can do it, because I've seen my students do it. So if you can stop complaining and stop half if you're halfway through a complaint about something or someone or politics or Trump or whatever in the hell it is, stop yourself halfway through and just say, Why am I complaining? And people are complaining because they're in fear. If you can stop and be mindful enough to say, I'm complaining because I'm afraid of something, and I don't want to face it and find out what you're afraid of, the thing that you're afraid of will dissipate. Yeah, it really will. So I think that's a really good place to start listening to the positive songs, for sure, going to every single unstoppable mindset podcast you possibly can go to reading Michael's books, and also, just knowing that you can get out of that rabbit hole, it is totally possible, and I've seen it in people from all different cultures and religious backgrounds all over the world. I've traveled to so many different countries, and have so many different audiences, and everybody wants to be loved and be loved in return. And everybody wants to see other people happy at their core. They really do. We don't want to make people unhappy, do you? So stop complaining.   Michael Hingson ** 49:07 You know, it's, it's interesting that you, you talk about all this, one of the things that we talk a lot about, and you'll see it and live like the guide dog, is that we need to become more introspective. Because if we do and we really look at ourselves daily, and, for example, look at what worked today, what didn't work. Why didn't it work? You eventually get to what was I really afraid of? And if you really stop to think about that and go, I didn't need to be afraid of that, your life will change, which is really, as you're pointing out, what it's all about.   Michele Blood ** 49:44 Excellent, excellent. I'm looking forward to reading that as well, and then I've already told everyone to get thunder dog on all my lists. But now I'll be, after I read the next one, I'll be telling them to read that as well, because we're on the same page. Michael.   Michael Hingson ** 49:59 Tell me a little bit about something I've read in your bio, how you went from affirmations to a full kundalini awakening.   Michele Blood ** 50:09 Well, when I was working with Bob Proctor in Asia, I was saying to him one day, I feel this heart blow like I feel like my heart is out of my chest, and I feel such deep love. And it's not for any person, place or thing. It's for everything, actually, but it's beyond that. It's divine. And he said, you're looking for an enlightened teacher. That's what you need. And I said, Well, where do you find an enlightened teacher, and what exactly is that? And he got me to read Autobiography of a Yogi by Hara mahansa Yogananda. And I'd read it before, but I didn't really get it like I did this time when I read it, and I realized that enlightenment wasn't just one person. People can actually meditate and go into higher states of consciousness, but I wasn't thinking of how is an enlightened being around in this modern world? That can't be right? Because I it must be like unless it's Asia maybe. He said, I don't know. He said, I did have a Canadian man who was enlightened, who taught me for three years before he died, left the body. And he said, you just have to pray for it and know that the teacher and the student will find each other. It took me 14 years of searching all over the world, and eventually I found an enlightened teacher in all places America, and I decided to go off the grid, and I really had to to study with her as a student, because she didn't like us to be on Facebook or social media. She said, you don't want attention on yourself when you're studying with me, because you want to be able to go in deeply. Yeah. So I went off. I studied with her for 12 years, but after the first few years, I went into a full awakening myself, never expecting that. Didn't expect it to happen to me. I thought, how could a rock singer in Australia, have a kundalini awakening, but I did, and now I love to teach mysticism and spirituality and meditation practice to students from all over the world. And I love to do it. I think there's so many tools in the toolbox of life, whatever sort of personality you have, whether you're extremely religious or you just want to have more positive outcome. You want to become healthier. I think meditation practice is good for everybody. You do not have to be religious or think of spirituality to enjoy a quiet mind. It'll slow down your blood pressure. It will give you pump your blood, it'll stop your mind from going down a million rabbit holes where your senses take you. I just think meditation practice is a miraculous, privileged thing to do.   Michael Hingson ** 52:53 I agree. And you know, one of the things that it's a little bit off topic for what you just said, but we were talking earlier about people praying and looking for so many things. I'm amazed at how many people pray to God, telling God what they want and what they think they need. And I'm sitting there whenever I hear about that today, especially, I think, Wait a minute, God already knows that what you need to do is to listen to get the response, and thank God for the response, but people just don't do that. I'm just so amazed at at that. But it's it is so true that we spend too much time not doing the thing that we really need to do, which is listening and talking with God, not talking to God.   Michele Blood ** 53:46 Yeah, that's why I I'm loving recording the new prayer app, because I explain to people what prayer actually is. It's not If you do this for me, God, I'll start, stop eating pizza, yeah? Or maybe trade off. So I teach people what prayer actually is, and it's, it's really the most sacred thing and beautiful thing, and it will uplift you, even if you just, I've got a section where they I'm praying for others, so they can just listen to any different topic of what type of prayer, but the main thing for me was explaining, doing the introduction of what prayer is and how to pray, because so many people have no idea what prayer really is, that communion with your higher self, and once you get to understand what that is, then you can hear that still, small voice you can literally hear through. Ah, your intuition becomes stronger you can and intuition is you being in tune with your higher self. And your higher self is omniscient wisdom. It created everything so it knows what. To tell you to do, and it will bring into your experience everything when you accept, when you can be open and receptive to receive and to give, just sort of let yourself go, just surrender to that divine Higher Self, when you can learn how to do that. That's another thing that I do on this prayer app is teach you what surrender really means and how you can do it. It's not taking your willpower away from you, because everyone that's a gift that we've been given. So we can make good choices in life, sometimes bad choices, but we can use our willpower to get ourselves out of that rabbit hole. So thank you for asking that. Michael, it's   Michael Hingson ** 55:41 extremely important to be able to do that. Well, you mentioned earlier that you had gifts for people listening to this podcast. Love it if you tell us about that,   Michele Blood ** 55:52 yes, yummy gifts. If you go to Michelle. Blood com, it's spelled M, I, C, H, E, L, E, B, L, O, O, O, d.com, forward slash unstoppable mindset. We've called that. We've made that link especially for Michael's podcast. Just for your people, they will get the audio version of one of my favorite books I've written called the magic of affirmation power audio book. They will get that for free, but in that audio book has tons of affirmations you can repeat after me, links to some of my music for free. You'll also get a six week mysticism course, and there are other things as well. I can't remember what they are right now, but they're all on that link.   Michael Hingson ** 56:37 But Michelle blood com slash unstoppable mindset. I thank you for the otter. Appreciate that. Well now if people want to come hear you, I know you do live events and you do zoom events and so on. How can we learn about that? How can people do that?   Michele Blood ** 56:57 Well, they can go to request Divine light.com to find out what is my next event, because I have free events, a lot a lot of free zoom events people can come to, and you'll just get to meet so many happy, lovely people from so many different countries. And we just have a blast together. And you'll be very, very uplifted after everyone, because everyone that comes on are just, we seem to be attracting, over the years, just people that are really, sincerely wanting a better life and to do it, to do good in the world. And I just love them all so much. So if they go to request Divine Light com, they can see where my next free event will be. I mean, it's on Zoom, but I mean when it will be   Michael Hingson ** 57:46 right? Request, divine light. Com, cool. Well, I really appreciate you coming on. And obviously people can go to Michelle blood, com, and there's a lot there, I would assume as well. So hopefully people will go, go check out everything that's there, and we'll take this seriously, because I think there is so much that you have offered. We've had a number of people on unstoppable mindset who talk about everything from reg a to Eastern medicine, meditation and and so many things. They all can't be totally wrong. So from my perspective, they are not wrong. But by the same token, it's fun to be able to get a chance to to have you on. We'll have to do this again, and I'm going to certainly go download the apps and put them on my nice little iPhone and start taking advantage of them. But I really appreciate you coming on and and being with us for an hour today. Well,   Michele Blood ** 58:51 Michael, thank you for the books that you've written and everything that you've done in the world. I just think you're just an inspiration and just a lovely, lovely man. So thank you. It's, it's lovely getting to know you. And I'm just going to tell everyone about these books, because they're amazing, well written as well. Just really, really good.   Michael Hingson ** 59:13 Well, thank you. So, when are you going to do a podcast? I'm going   Michele Blood ** 59:17 to do a podcast with a man called just I just had a brain fart. Thomas Miller, uh, at the moment, his podcast is called subconscious mind mastery, and he's interviewed me quite a few times. We met in person, and I love his outlook on life, about really not saying no to anything that's mystical. And so we're going to start one next year together. He's already got his own, but this will be a different one where we'll go a little deeper, a deeper dive into mysticism. I think we're going to call it well,   Michael Hingson ** 59:55 if he needs a guess for his existing podcast, if he has guests or. You guys have your podcast together. If you ever want a guest, I volunteer. So I'll just, Oh,   Michele Blood ** 1:00:05 I'll tell him today. Goodness, yes,   Michael Hingson ** 1:00:10 I'm, I'm always, I'm always open for that. Oh,   Michele Blood ** 1:00:13 I'll tell him today. Yeah, because you, I love you.   Michael Hingson ** 1:00:18 Well, I want to thank you for being here, and I want to thank all of you for listening. I hope you enjoyed this at least half as much as I did, hopefully as much as I did. This has been a lot of fun and educational, I think, in so many ways, to help us deal with our outlooks on life. I'd love to hear your thoughts about it. Please feel free to email me. Michael h i at accessibe, A, C, C, E, S, S, I b, e.com, or go to our podcast website, w, w, w, dot Michael hingson.com/podcast, and that's m, I, C, H, A, E, L, H, I N, G, s, o, n. So Michael hingson.com/podcast, and wherever you're listening, please give us a five star review. We really value your reviews. But of course, love the five star ones, so if we can, we would really appreciate it if you give us a five star review and and say, say good things about us and and go off and definitely visit Michelle's pages. And, of course, being very prejudiced, go to Michelle blood com slash unstoppable mindset and get some free gifts from her. And if you know of anyone who you think would be a good guest, and Michelle you as well. I'm always looking for podcast guests, so okay, don't hesitate to to refer people to us. We appreciate that a whole lot. So once again, I want to thank you for being here. Michelle, this has been a lot of fun. Thank   Michele Blood ** 1:01:45 you. Michael, God bless you. More love everyone. More Love   Michael Hingson ** 1:01:54   You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

The Big Success Podcast
Emotional Intelligence: How To Enhance Your Leadership Skills w/ the DISC Profile

The Big Success Podcast

Play Episode Listen Later Jul 20, 2024 8:14 Transcription Available


Be excited as we listen to Tony Alessandra as he delves into the connection between success and happiness, emphasizing the significance of sales skills and emotional intelligence in leading a fulfilling life. Gain valuable insights into attaining both success and happiness, understanding setbacks, and honing sales and emotional intelligence to establish trust. Furthermore, Dr. Tony imparts his expertise in persuasion, sales, and human behavior through international speaking engagements.Watch the full episode on youtube: https://youtu.be/os49yQOm3gg?si=0Z9QftwJhC7Wt0jNAbout Dr. Tony Alessandra:Dr. Tony Alessandra's journey from the New York City housing projects to becoming a successful marketing professor, author, and keynote speaker provides a unique perspective on business. With degrees from Notre Dame, the University of Connecticut, and a PhD from Georgia State University, his expertise is vast. Tony is the Founder of Assessments 24x7 LLC, offering online assessments like the DISC profile and Emotional Intelligence 360 assessment. With 32 books in multiple languages, including "Non-Manipulative Selling" and "What Makes Humans Tick," and appearances in numerous audio/video programs, his insights on relationships, charisma, and success are invaluable. Learn more about Dr. Tony Alessandra here.Please click here to learn more about https://www.alessandra.com/About Brad SugarsInternationally known as one of the most influential entrepreneurs, Brad Sugars is a bestselling author, keynote speaker, and the #1 business coach in the world. Over the course of his 30-year career as an entrepreneur, Brad has become the CEO of 9+ companies and is the owner of the multimillion-dollar franchise ActionCOACH®. As a husband and father of five, Brad is equally as passionate about his family as he is about business. That's why, Brad is a strong advocate for building a business that works without you – so you can spend more time doing what really matters to you. Over the years of starting, scaling and selling many businesses, Brad has earned his fair share of scars. Being an entrepreneur is not an easy road. But if you can learn from those who have gone before you, it becomes a lot easier than going at it alone.Please click here to learn more about Brad Sugars: https://bradsugars.com/Learn the Fundamentals of Success for free:The Big Success Starter: https://results.bradsugars.com/thebigsuccess-starter

Circle Up & Get REAL Podcast
Getting REAL About Creativity and Collaboration with Jodee

Circle Up & Get REAL Podcast

Play Episode Listen Later Apr 26, 2024 31:19


Since January of this year I've been working with a client and our focus is building the Culture, Communication, and Leadership within their organization as they work to become an employer of choice. They are focusing on not only recruiting employees but attracting them, which is a subtle but important shift.   Our Q2 focus is on Communication to Appreciate and Recognize. We started by contemplating the distinction between the Golden Rule and the Platinum Rule as it relates to communication.   I've started wondering and pondering that rule in my own life in the past few weeks as it relates to politics.   And I've had some revelations.   Today I talk about my online community called the Enlightened Leadership Lab (www.enlightenedleadershiplab.com) and my six-week online course called REAL Me: Intensive (www.getrealcircle.com).   I also mention the book "The 15 Commitment of Conscious Leadership" by Dethmer, Chapman, and Klemp and The Platinum Rule of Communication by Dr. Tony Alessandra.

ScaleUpRadio's podcast
Episode #361 - Visual Storytelling Success: How Redhawk Masters Digital Engagement - with Ellie & Jacob Dailey

ScaleUpRadio's podcast

Play Episode Listen Later Mar 8, 2024 54:36


Welcome back to another insightful episode of ScaleUp Radio, brought to you by Granger Forson, your guide to business joy and growth. Find me at www.bizsmart-gloucestershire.co.uk or connect with me on LinkedIn to embark on a journey of continuous improvement and entrepreneurial success.   In this episode, we dive into the inspiring world of Ellie & Jacob Dailey, the dynamic duo behind Redhawk, a company revolutionising the way businesses engage online through personalised visual content and social profiles.    Redhawk's commitment to forming long-lasting partnerships is a testament to their belief in building credibility and attractiveness online through consistent, engaging visual storytelling. Their approach is not about quick gains but empowering clients with honest feedback and tailored strategies.   Ellie and Jacob share their wisdom on managing challenges, pivoting the business model to focus on quality partnerships, and the importance of valuing early adopters. Their story is a powerful reminder of starting small, learning fast, and the significance of local networking and referrals in building a non-generic, personalised approach to digital engagement.   The conversation also explores the evolving digital landscape, the frustration with unpredictable algorithm changes, and the quest for more transparency from tech giants. Ellie and Jacob's commitment to fun, flexibility, and focusing on partnerships shines through as they discuss their future goals, including building Redhawk into an exit-able business within five years.   This episode is a goldmine for entrepreneurs looking to enhance their digital presence, learn the importance of customer-focused flexibility, and the power of constructive feedback. Join us as we uncover the keys to Redhawk's success and the lessons they've learned along the way.   Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/apply   You can get in touch with Granger here: grangerf@biz-smart.co.uk   Kevin's Latest Book Is Available!    Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up.    More on the Book HERE - https://www.esusgroup.co.uk/   Ellie & Jacob can be found here: https://www.redhawk.uk/ ellie@redhawk.uk jacob@redhawk.uk   Resources: The 7 Habits Of Highly Effective People by Stephen R Covey - https://uk.bookshop.org/p/books/the-7-habits-of-highly-effective-people-revised-and-updated-30th-anniversary-edition-stephen-r-covey/3555997?ean=9781471195204 The Platinum Rule by Dr Tony Alessandra - https://uk.bookshop.org/p/books/the-platinum-rule-for-small-business-mastery-dr-tony-alessandra/2619284?ean=9780981937144 The 100 Best Business Books by Jack Convert - http://tinyurl.com/45c7uk98 We Can Do The Hard Things - https://wecandohardthingspodcast.com/ Smartless - https://www.smartless.com/ The Rest Is History - https://therestishistory.com/episodes/ I Made This - https://billmeeks.com/i-made-this-new-podcast/ Unit Convert - https://www.unitconverters.net/ World Clock - https://www.timeanddate.com/worldclock/ Trainline - https://www.thetrainline.com/information/apps Google Maps - https://www.google.co.uk/maps

Courage: To Leap To Lead
Courage to Leap & Lead with Dr. Tony Alessandra, part 2 - Episode 145

Courage: To Leap To Lead

Play Episode Listen Later Oct 10, 2023 48:41


Part two of a two-part episode. Dr. Tony Alessandra has a street-wise, college-smart perspective on business, having been raised in the housing projects of NYC to eventually realizing success as a graduate professor of marketing, Internet entrepreneur, business author, and hall-of-fame keynote speaker. Tony worked his way through college selling cookware door-to-door for Saladmaster, winning numerous sales awards. He taught sales and marketing strategy at the university level from 1970 through 1978. In January 1979, he left academia to become a full-time professional speaker. In 2000, he started his online assessment company. He is also a prolific author with 32 books, from his first book "Non-Manipulative Selling" to his most recent book, "What Makes Humans Tick" and is featured in over 100 audio/video programs and films, including Relationship Strategies. Don't forget to follow CB, comment, rate, review, and subscribe to the show on your preferred platform! ⭐️⭐️⭐️⭐️⭐️ Rating/reviews: https://lovethepodcast.com/courage Listen on your favorite platform: ▶️ Apple Podcast: https://apple.co/34Q2dcI ▶️ iHeart Radio: https://ihr.fm/3sKaUgM ▶️ Amazon: https://amzn.to/36j2DZz ▶️ Spotify: https://spoti.fi/3I6jXzc Websites: ➡️ Courage Consulting: https://courage-consultant.com/ ➡️ KeynoteSpeaking: https://courage-consulting.com/speaker/ ➡️ Coaching Association: https://www.acec-association.org/ ➡️ Master Corporate Executive Coach Certification: https://acec-association.org/master-corporate-executive-coach-certification/ Social Media:

Courage: To Leap To Lead
Courage to Leap & Lead with Dr. Tony Alessandra, part 1 - Episode 144

Courage: To Leap To Lead

Play Episode Listen Later Oct 3, 2023 42:09


Part one of a two-part episode.   Dr. Tony Alessandra has a street-wise, college-smart perspective on business, having been raised in the housing projects of NYC to eventually realizing success as a graduate professor of marketing, Internet entrepreneur, business author, and hall-of-fame keynote speaker. Tony worked his way through college selling cookware door-to-door for Saladmaster, winning numerous sales awards. He taught sales and marketing strategy at the university level from 1970 through 1978. In January 1979, he left academia to become a full-time professional speaker. In 2000, he started his online assessment company. He is also a prolific author with 32 books, from his first book "Non-Manipulative Selling" to his most recent book, "What Makes Humans Tick" and is featured in over 100 audio/video programs and films, including Relationship Strategies.   Don't forget to follow CB, comment, rate, review, and subscribe to the show on your preferred platform! ⭐️⭐️⭐️⭐️⭐️ Rating/reviews: https://lovethepodcast.com/courage Listen on your favorite platform: ▶️ Apple Podcast: https://apple.co/34Q2dcI ▶️ iHeart Radio: https://ihr.fm/3sKaUgM ▶️ Amazon: https://amzn.to/36j2DZz ▶️ Spotify: https://spoti.fi/3I6jXzc Websites: ➡️ Courage Consulting: https://courage-consultant.com/ ➡️ KeynoteSpeaking: https://courage-consulting.com/speaker/ ➡️ Coaching Association: https://www.acec-association.org/ ➡️ Master Corporate Executive Coach Certification: https://acec-association.org/master-corporate-executive-coach-certification/ Social Media:

The Business Excellence Podcast
The Communication Hack That Will Change Every Area Of Your Life

The Business Excellence Podcast

Play Episode Listen Later Sep 20, 2023 84:35


In this enlightening episode of the Business Excellence Podcast with Dr Tony Alessandra we explore the communication tool that will change you life and the significance of of communication as an essential life skill. We explore the three V's of communication - verbal, vocal, and visual - and emphasises the importance of avoiding the distracting trap of multitasking when engaging in meaningful conversations. Dr Tony explains how to understand various communication styles using the power of DISC and how their unique style can impact their interactions with others.Tune in as we unravel the transformative power of incorporating DISC into your daily life and offers invaluable insights for enhancing your communication skills across all facets of life.The Business Excellence Podcast is powered by ActionCOACH, the World's Number 1 Business Coaching Firm. It's not about theoretical knowledge – it's about giving you practical action steps to implement in your business and life right away.So what are you waiting for? Subscribe to the Business Excellence Podcast and enjoy your future success. Prepare to take action, become the person you want to be, and attract the business and life you want to have. Hosted on Acast. See acast.com/privacy for more information.

Belkins Growth Podcast
I want to retire while I'm still on top. Interview with Tony Alessandra

Belkins Growth Podcast

Play Episode Listen Later Aug 22, 2023 70:32


We often hear people complain about their jobs, right? But what if they found something they really enjoyed? In our latest episode of the Growth Podcast featuring Dr. Tony Alessandra, a writer, professional speaker, and expert in assessments. He reveals secrets on how to make 3 careers work together and be successful at all of them. Don't miss it!Tune in to this episode to:

BJJ Mental Models
Ep. 236: Empathy, feat. Valerie Worthington

BJJ Mental Models

Play Episode Listen Later Jun 12, 2023 64:10


This week we're joined again by Valerie "Valhalla" Worthington!  In addition to being a black belt and OG in women's BJJ, Valerie holds a PhD in Educational Psychology and teaches coaching at Saybrook University.  In this episode, Valerie explains the importance of empathetic thinking for Brazilian Jiu-Jitsu coaches and students alike.Follow Valerie on Instagram:https://www.instagram.com/worthingtonvalerie/Email Valerie:worthingtonvalerie500@gmail.comResources discussed in this episode:Training Wheels, by Valerie Worthington:https://amzn.to/43O2cPsThe Platinum Rule, by Tony Alessandra:https://amzn.to/3CEgUgBCody Rhodes on "seeing race:"https://bit.ly/45Xc1wwMental models discussed in this episode:Survivorship Biashttps://bjjmentalmodels.com/survivorship-bias/The Golden Rulehttps://bjjmentalmodels.com/golden-rule/Curse of Knowledgehttps://bjjmentalmodels.com/curse-of-knowledge/Self-Competitionhttps://bjjmentalmodels.com/self-competition/Don't forget to check out BJJ Mental Models Premium!If you love the podcast, you'll definitely love our premium membership offerings. The podcast is truly just the tip of the iceberg – the next steps on your journey are joining our community, downloading our strategy courseware, and working with us to optimize your game.  We do all this through memberships that come in at a fraction of the cost of a single private.Sign up here for a free trial:https://bjjmentalmodels.com/Need more BJJ Mental Models?Get tips, tricks, and breakthrough insights from our newsletter:https://bjjmentalmodels.com/newsletter/Get nitty-gritty details on our mental models from the full database:https://bjjmentalmodels.com/database/Follow us on social:https://facebook.com/bjjmentalmodels/https://instagram.com/bjjmentalmodels/Music by Enterprize:https://enterprize.bandcamp.com/

Gerente de los sueños podcast
Ger Sue # 164 Liderar con otros - 5 Mejores libros sobre Comunicación efectiva

Gerente de los sueños podcast

Play Episode Listen Later Apr 27, 2023 28:23


Uno de los principales factores que he logrado identificar de un líder que es exitoso y uno que fracasa es su habilidad de comunicación. Por ejemplo ¿sabías que la empatía es un factor clave para crear una comunicación efectiva? ¿Qué la comunicación no verbal es tan importante como la verbal? O ¿Qué existen diferentes estilos de comunicación? En este episodio de la serie la he llamado “5x5 5 aprendizajes de los 5 mejores libros”” . Los libros que veremos en este episodio relacionados al tema de comunicación efectiva son: ·         "Cómo ganar amigos e influir sobre las personas" de Dale Carnegie ·         "La comunicación no verbal" de Albert Mehrabian: ·         "El pequeño libro de la comunicación efectiva" de John Adair ·         "El poder de la comunicación inteligente" de Tony Alessandra y Michael J. O'Connor ·         "La comunicación efectiva en el lugar de trabajo" de Michael Barrett y Tim McIntyre

Modern Alchemy with James Arthur Ray and Bersabeh Ray
#54 - Spotlight with Dr. Tony Alessandra

Modern Alchemy with James Arthur Ray and Bersabeh Ray

Play Episode Listen Later Apr 24, 2023 60:07


Dr. Tony Alessandra⁠ has a street-wise, college-smart perspective on business, having been raised in the housing projects of NYC to eventually realizing success as a graduate professor of marketing, Internet entrepreneur, business author, and hall-of-fame keynote speaker. He earned a BBA from Notre Dame, an MBA from the Univ. of Connecticut and his PhD in marketing in 1976 from Georgia State University. Tony is Founder & Chairman of ⁠Assessments 24x7 LLC⁠, a company that offers a variety of online assessments, including the widely used ⁠DISC profile⁠, the ⁠Emotional Intelligence 360⁠ assessment, ⁠Motivators (Values/PIAV)⁠ assessment, and several 360º effectiveness assessments. He is also a prolific author with 32 books translated into over 50 foreign language editions, including the best-selling ⁠The NEW Art of Managing People⁠; ⁠Charisma⁠; ⁠The Platinum Rule⁠®; ⁠Collaborative Selling⁠; and ⁠Communicating at Work⁠.  He is featured in over ⁠100 audio/video programs and films⁠, including ⁠DISC Relationship Strategies⁠; ⁠The Dynamics of Effective Listening⁠; and ⁠Gaining the EDGE in Competitive Selling⁠.  Dr. Alessandra was inducted into the:  National Speakers Association “Speakers Hall of Fame” in 1985 Legends of the Speaking Profession in 2009 Speakers.com Top 5 Sales/ Marketing/ Customer Service Speakers 5 times Inaugural class of the Top Sales World Sales Hall of Fame in 2010 ⁠Top 50 Sales & Marketing Influencers⁠ in 2012 #1 World's Top Communication Guru in 2012 Recognized by Meetings & Conventions Magazine as "one of America's most electrifying speakers," Tony's polished style, powerful message, and proven ability as a consummate business strategist consistently earn rave reviews and loyal clients. You can access his courses here: ⁠https://www.youtube.com/playlist?list=PLTNKuyfaKqLbCwGVqyfFRQghFoRFaQQjr⁠

The Big Success Podcast
How to Achieve Happiness and Build Relationships Through Emotional Intelligence W/ Dr Tony Alessandra

The Big Success Podcast

Play Episode Listen Later Feb 17, 2023 33:05


In this episode, Dr. Tony Alessandra, a former university professor and renowned speaker, explores the relationship between success and happiness, highlighting the importance of sales skills and emotional intelligence for a fulfilling life. Discover insights on achieving both success and happiness, learning from failures, and mastering sales and emotional intelligence to build trust. Dr. Tony Alessandra, an author of 32 books and founder of Assessments 24/7, shares his expertise in persuasion, sales, and human behavior through his global speeches.About Dr. Tony AlessandraDr. Tony Alessandra's journey from the New York City housing projects to becoming a successful marketing professor, author, and keynote speaker provides a unique perspective on business. With degrees from Notre Dame, the University of Connecticut, and a PhD from Georgia State University, his expertise is vast. Tony is the Founder of Assessments 24x7 LLC, offering online assessments like the DISC profile and Emotional Intelligence 360 assessment. With 32 books in multiple languages, including "Non-Manipulative Selling" and "What Makes Humans Tick," and appearances in numerous audio/video programs, his insights on relationships, charisma, and success are invaluable. Learn more about Dr. Tony Alessandra here.Please click here to learn more about Dr. Tony Alessandra.About Brad SugarsInternationally known as one of the most influential entrepreneurs, Brad Sugars is a bestselling author, keynote speaker, and the #1 business coach in the world. Over the course of his 30-year career as an entrepreneur, Brad has become the CEO of 9+ companies and is the owner of the multimillion-dollar franchise ActionCOACH®. As a husband and father of five, Brad is equally as passionate about his family as he is about business. That's why, Brad is a strong advocate for building a business that works without you – so you can spend more time doing what really matters to you. Over the years of starting, scaling and selling many businesses, Brad has earned his fair share of scars. Being an entrepreneur is not an easy road. But if you can learn from those who have gone before you, it becomes a lot easier than going at it alone.Please click here to learn more about Brad Sugars: https://bradsugars.com/Learn the Fundamentals of Success for free:The Big Success Starter: https://results.bradsugars.com/thebigsuccess-starter

Business Innovators Radio
Ep. #8 – Dr. Tony Alessandra – The Big Success Podcast with Brad Sugars

Business Innovators Radio

Play Episode Listen Later Feb 17, 2023 33:06


Dr. Tony Alessandra has a street-wise, college-smart perspective on business, having been raised in the housing projects of NYC to eventually realizing success as a graduate professor of marketing, Internet entrepreneur, business author, and hall-of-fame keynote speaker. He earned a BBA from Notre Dame, an MBA from the Univ. of Connecticut, and his PhD in marketing in 1976 from Georgia State University.Tony is Founder & Chairman of Assessments 24×7 LLC, a company that offers a variety of online assessments, including the widely used DISC profile, the Emotional Intelligence 360 assessment, Motivators (Values/PIAV) assessment, and several 360º effectiveness assessments.He is also a prolific author with 32 books translated into over 50 foreign language editions, from his first book in 1979, Non-Manipulative Selling to his most recent book in 2021, What Makes Humans Tick.He is featured in over 100 audio/video programs and films, including Relationship Strategies; The Optimism Advantage; and The 10 Qualities of Charismatic People.Please click here to learn more about Dr. Tony Alessandra.About Brad Sugars Internationally known as one of the most influential entrepreneurs, Brad Sugars is a bestselling author, keynote speaker, and the #1 business coach in the world. Over the course of his 30-year career as an entrepreneur, Brad has become the CEO of 9+ companies and is the owner of the multimillion-dollar franchise ActionCOACH®. As a husband and father of five, Brad is equally as passionate about his family as he is about business. That's why, Brad is a strong advocate for building a business that works without you – so you can spend more time doing what really matters to you. Over the years of starting, scaling and selling many businesses, Brad has earned his fair share of scars. Being an entrepreneur is not an easy road. But if you can learn from those who have gone before you, it becomes a lot easier than going at it alone. That's why Brad has created 90 Days To Revolutionize Your Life – It's 30 minutes a day for 90 days, teaching you his 30 years experience on investing, business and life.Learn the Fundamentals of Success for free:The Big Success Starter: https://results.bradsugars.com/thebigsuccess-starterJoin Brad's programs here:30X Life: https://results.bradsugars.com/30xlifechallenge30X Business: https://results.bradsugars.com/30xbusinesschallenge30X Wealth: https://results.bradsugars.com/30xwealthchallenge90X – Revolutionize Your Life: https://30xbusiness.com/90daystorevolutionize Brad Sugars' Entrepreneur University: https://results.bradsugars.com/entrepreneuruniversityFor more information, visit Brad Sugars' website: www.bradsugars.comFollow Brad on Social Media:YouTube: @bradleysugarsInstagram: @bradleysugarsFacebook: Bradley J SugarsLinkedIn: Brad SugarsTikTok: @bradleysugarsTwitter: BradSugarsThe Big Success Podcasthttps://businessinnovatorsradio.com/the-big-success-podcast/Source: https://businessinnovatorsradio.com/ep-8-dr-tony-alessandra-the-big-success-podcast-with-brad-sugars

Leveraging Thought Leadership with Peter Winick
Developing Assessments from Thought Leadership| Tony Alessandra

Leveraging Thought Leadership with Peter Winick

Play Episode Listen Later Nov 10, 2022 22:19


Creating an organizational assessment isn't as simple as you might think. It's more than a list of questions with multiple-choice answers like you might find in a magazine's "personality quiz."   Reliable assessments take careful research, which must be validated in order to prove the results are accurate and actionable. To discuss the intricacies of creating strong thought leadership assessments, I've invited Tony Alessandra to join me. Tony Alessandra is the Founder and CEO of Assessments 24x7, the global leader in assessment technology.  He is also a prolific author of more than 30 books, including What Makes Humans Tick?: Exploring the Best Validated Assessments and The Ten Qualities of the World's Greatest Communicators. Plus, he is a Hall of Fame speaker and the World's Top Communication Guru. We start our conversation by getting an understanding of the difference between an assessment and a validated assessment. Tony explains how a validated assessment meets the requirements of the American Psychological Association, getting a minimum score on a statistical measurement to ensure the results are reliable. That means clients will trust your results, and that means more business. Often, thought leaders want to take their speaking (or book) and monetize it as an assessment, but to make that work, you need to do a lot of work, validation, and statistical design. Tony gives tips for must-haves, if you want your assessment to find financial success. We'd be remiss to have a Hall of Fame speaker on without discussing the speaking industry! We close out the conversation by discussing the slow decline of speaking since the early 2000s, and the rise of virtual events. Tony shares the pros of speaking engagements using online technology, and the cons of not being in person. If you are thinking about creating an assessment for your thought leadership, this episode is essential.   Three Key Takeaways: * When creating an assessment, have it validated by a third party to avoid any possible bias in the results. * If you're thinking of creating an assessment, having a mobile app for it is crucial. The more steps involved in taking an assessment, the fewer people will finish it. * Technology allows us to do speaking engagements remotely, adding slides, video, and interactive elements that can actually deliver more value than being in person.

Breakthrough Walls
Episode 449 - Interview With Tony Alessandra!

Breakthrough Walls

Play Episode Listen Later Aug 21, 2022 69:41


Such a great interview with the legendary Dr. Tony Alessandra!

The Lead Up Podcast
Episode 295 What Makes Humans Tick with Tony Alessandra

The Lead Up Podcast

Play Episode Listen Later Aug 12, 2022 41:28


On this episode of The Lead Up Podcast, Mike is joined by guest Tony Alessandra. They dig deep into company philosophies, the risk of predicting the success of people, the pros of assessments in tight labor markets, and much more. Make sure to grab a pen and notepad so you can take away some of the many knowledge bombs dropped in this episode! Tony gives us an insight into his career over the years and how he was a Sales and Strategic Marketing Professor for two years before deciding to create a career in content-orientated speeches on non-manipulative selling which he has been successfully doing for 30 years now. Tony shares how he did 100 paid speeches a year all over the world in previous years but currently only gives speeches for his assessment clients and their clients. Following his own advice, Tony says that the company philosophy is to build long-term customers not short-term sales, even if that means losing money on a transaction. He explains the long-term value of a customer is greater than any single transaction. Mike and Tony speak about his book, What Makes Humans Tick, and Tony shares some fantastic advice and real-life experiences he's had where he learned that you have to be able to adjust to the needs of others. Tony talks about some of the reasons behind why it's risky business to predict people's success and shares the format of one of his assessments: Look at the top salespeople Create a profile of the top salespeople Create a profile of the bottom performers Use the above information to create a report/benchmark After all, candidates have taken the assessment, match the results against the benchmark to create a percentage match Mike and Tony also discuss the joy they find in the simplicity and practicality of the D.I.S.C Assessment. Tony shares that he is also currently working on a new D.I.S.C and EQ assessment so make sure you keep an eye out for that. Links: Reach out to Tony here on LinkedIn Purchase Tony's Book to gain a deeper insight into the best-validated assessments here. Find out more about Harbour Resources and how we can help you and your team.

Flip the Switch by EngageMint
How to Become Customer-Centric vs. Customer-Focused w/ Annette Franz

Flip the Switch by EngageMint

Play Episode Listen Later May 16, 2022 51:52


The terms “customer-focused” and “customer-centric” are often used interchangeably, but there are distinct differences from how an organization is culturally structured to how they serve their customers.In this week's episode, Annette Franz joins David Millay to discuss her latest book, “Built to Win: Designing a Customer-Centric Culture that Drives Value for Your Business” and the 10 principles to become a more customer-centric organization.—--Show Notes2:20     Customer-Focused vs. Customer-Centric Organizations4:37   Where Customer-Focused Organizations Fall Short8:05     Making the Flip to Being Customer-Centric13:35   The 10 Principles of Customer-Centric Organizations22:12   Emphasizing Principle 1: Culture is the foundation (core values + behaviors)27:06  Emphasizing Principle 2: Leadership commitment and alignment are critical to success31:46   Emphasizing Principle 3: Employee experience - employees must be put more first35:15  The Importance of Servant Leadership40:57   Aligning Product Offerings with Customer Wants - What Problem Are You Solving?45:33   Customer Acquisition vs. Customer Retention and NPS—--For more on the topics we covered in today's episode:Check out Annette's books - Customer Understanding: Three Ways to Put the "Customer" in Customer Experience (and at the Heart of Your Business)Built to Win: Designing a Customer-Centric Culture that Drives Value for Your BusinessFrom Built to Win - 10 Principles That Ensure Customer-CentricityCulture is the foundation (core values + behaviors)Leadership commitment and alignment are critical to success.Employee experience: employees must be put more firstPeople come before products. People come before profits.People come before metrics. Customer understanding is the cornerstone.  Governance bridges organizational gaps. Outside-in thinking and doing vs. inside-out thinking and doing are core.The Platinum Rule over the Golden Rule.  Dr. Tony Alessandra's Platinum Rule Concept - Treat others the way they want to be treated.Everybody Matters by Bob ChapmanSapiens: A Brief History of Humankind by Yuval Noah Harari -----CX-Journey.comConnect with Annette on Twitter or LinkedIn

Integrity Solutions - Sales Performance, Coaching, Customer Service
Ep 032 Collaborative Selling and the Future of the Customer Experience

Integrity Solutions - Sales Performance, Coaching, Customer Service

Play Episode Listen Later Apr 28, 2022 55:46


A salesperson today is vastly different than the one you're probably imagining right now. It's not all about making the sale anymore — It's about providing a solution that will be mutually beneficial to seller and buyer. But as we have transitioned to more of a virtual approach, it's important to not lose those valuable customer connections along the way. Hear our conversation with Tony Alessandra, Founder of Assessments 24x7 as we discuss: - The future of selling & reasons why some still avoid the profession - Who the modern salesperson is and the future of selling - Adjusting to today's savvier buyers and the importance of honesty and building trust - The learning curve of virtual selling & best practices - Assessing and attracting talent today and getting rid of the old views of selling - Matching your selling style to the customer's buying style “The old days of selling where we give our pitch, close, and overcome objections is still in the mental makeup of too many people.” — Tony Alessandra " People avoid selling because they really believe that you're either a born salesperson or not, which is the furthest from the truth." — Tony Alessandra

Amazing Business Radio
10 Principles of Customer-Centricity Featuring Annette Franz

Amazing Business Radio

Play Episode Listen Later Mar 22, 2022 28:53


How Winning Organizations are Built Shep Hyken interviews Annette Franz, founder and CEO of CX Journey Inc. and the author of Built to Win: Designing a Customer-Centric Culture that Drives Value for Your Business. They discuss why customer-centricity needs to be understood and lived by the whole organization. Top Takeaways:   Annette Franz shares the 10 key defining foundational principles that ensure customer-centricity from her latest book: 1. Culture is the foundation. Culture is core values plus behaviors. It needs to be deliberately designed to be customer-centric. 2. Leadership commitment and alignment are critical to success. Customer centricity cannot just be one department or one person. It needs to be organization-wide. 3. Employee experience: employees must be put more first. When employees are happy and engaged, they will be more productive. 4. People come before products. Put the people first and take the time to understand who they are, their needs, pain, and what they are trying to do. Understanding our customers is how we can develop products for them instead of finding customers for our products. 5. People come before profits. Profits and shareholder value are outcomes. Great customer experiences are how we make sure that we get to those outcomes. 6. People come before metrics. If you focus on numbers and metrics, you do things differently than when you focus on improving the experience, which will ultimately move those numbers. 7. Customer understanding is the cornerstone. The voice of the customer is the cornerstone to every discussion, decision, and design of a customer-centric culture. 8. Governance bridges organizational gaps. Governance has two parts to it- the structure and the operating model. The structure is all of the committees that we have to get the organization working together to benefit the customer. The operating model is the people, the tools, the data, and the processes. 9. Outside-in thinking and doing vs. inside-out thinking and doing are core. Thinking outside-in is bringing the customer's voice into everything we do. 10. The Platinum Rule® rules. We're all familiar with The Golden Rule, which is to treat others the way you want to be treated. Franz shares an important lesson from Dr. Tony Alessandra's concept he calls The Platinum Rule, which is to treat others the way they want to be treated. Quote:    "A customer-centric culture is a collaborative culture. It's all about bringing the organization together to make sure that the customer has a better experience."   About:   Annette Franz, CCXP, founder and CEO of CX Journey Inc., is an internationally recognized customer experience thought leader, coach, and keynote speaker. She is the author of Customer Understanding: Three Ways to Put the "Customer" in Customer Experience (and at the Heart of Your Business). Her latest book, Built to Win: Designing a Customer-Centric Culture that Drives Value for Your Business, is now available.   Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices

Badass Direct Sales Mastery
Dr. Tony Alessandra: Get More Sales and a Bigger Team by Knowing This One Thing

Badass Direct Sales Mastery

Play Episode Listen Later Nov 1, 2021 35:43


About Dr. Tony Alessandra: He helps companies turn prospects into promoters. He is two speakers in one... a professor and a performer, or as one client put it – he delivers college-level lectures in a comedy store format. Dr. Tony offers audiences the opportunity to enjoy themselves while learning practical, immediately applicable skills that positively affect their relationships with prospects, customers and co-workers. His focus is on how to create instant rapport with prospects, employees & vendors; how to convert prospects and customers into business apostles who will “preach the gospel” about your company and products; and how to out-market, out-sell and out-service the competition.Dr. Alessandra has a street-wise, college-smart perspective on business, having been raised in the housing projects of NYC to eventually realizing success as a graduate professor of marketing, Internet entrepreneur, business author, and hall-of-fame keynote speaker. He earned a BBA from Notre Dame, an MBA from the Univ. of Connecticut and his PhD in marketing in 1976 from Georgia State University.Tony is CEO of Assessments 24x7 LLC, a company that offers a variety of online assessments, including the widely used DISC profile, the Hartman HVP, Motivators (Values/PIAV) assessment, and several 360º effectiveness assessments.He is also a prolific author with 30 books translated into over 50 foreign language editions, including the newly revised, best-selling The NEW Art of Managing People; Charisma; The Platinum Rule; Collaborative Selling; and Communicating at Work.He is featured in over 100 audio/video programs and films, including DISC Relationship Strategies; The Dynamics of Effective Listening; and Gaining the EDGE in Competitive Selling. He is also the originator of the internationally recognized behavioral style assessment tool - The Platinum Rule®.Dr. Alessandra was inducted into the NSA Speakers Hall of Fame in 1985.  In 2009, he was inducted as one of the “Legends of the Speaking Profession;” in 2010-2014, he was selected 5 times as one of the Speakers.com Top 5 Sales/ Marketing/ Customer Service Speakers by Speaking.com; in 2010, Tony was elected into the inaugural class of the Top Sales World Sales Hall of Fame; in 2012,  he was voted one of the Top 50 Sales & Marketing Influencers; and also in 2012, Dr. Tony was voted the #1 World's Top Communication Guru.Recognized by Meetings & Conventions Magazine as "one of America's most electrifying speakers," Tony's polished style, powerful message, and proven ability as a consummate business strategist consistently earn rave reviews and loyal clients. In this episode, Jennie and Dr. Tony discuss:The History of DISCDISC Personalities and combinationsUsing the DISC personality profile in businessHow to quickly discern a person's DISC personality Key Takeaways:There are four personalities, Dominance, Influence, Steadiness, and Conscientiousness-D means Dominance, driver, director - their key desire is results, they want it done and they want it done now. I means Influence, they are more interactive, more socializing and more outgoing - their key desire is visibility, and they have the talent of persuading others. S, meaning Steadiness, are people that are more supportive, relater, amiable people - their key desire is close, personal relationships. They are the “glue” of the team. Conscientious people are thinkers, their key desire is order, accuracy, precision and perfection.People are never just purely one personality, there's at least one more since people are very complex. However, there is one personality that's more dominant than the others. DISC won't only help you and your team know each other's strengths and weaknesses, but it can also be used to communicate and interact with your clients more effectively.To know a person's DISC personality -  give people two simple either/or decisions, see if they exhibit a more open or guarded behavior and direct or indirect behavior. "The beauty of DISC is that it… makes us better managers, builds a team cohesion because if I could know who's what style, what the do's and don'ts of communication could be, what their strengths and struggles may be - it makes our interaction so much more productive." — Dr. Tony Alessandra YouTube playlist link mentioned in the episode:https://www.youtube.com/playlist?list=PLTNKuyfaKqLbCwGVqyfFRQghFoRFaQQjr Free Communication Coach link mentioned in episode:https://www.assessments24x7.com/communication-coach To take the DISC with Jennie at a discounted rate go to https://badassdirectsalesmastery.com/product/deeper-than-disc/And use coupon code BDSMDISC to get $50 off full priceConnect with Dr. Tony Alessandra:Twitter: https://twitter.com/TonyAlessandra Facebook: https://www.facebook.com/Assessments247 Instagram: https://instagram.com/tonyalessandra/ Website: https://alessandra.com/ YouTube: http://www.youtube.com/user/TonyAlessandra LinkedIn: https://www.linkedin.com/in/tonyalessandra/ Blog: http://www.assessments24x7.com/blogCONNECT WITH JENNIE:Twitter: https://twitter.com/jenniebplFacebook: https://www.facebook.com/badassdirectsalesmastery/app/307339332686535/Instagram: https://www.instagram.com/badassdirectsalesmastery/Website: https://badassdirectsalesmastery.com/ Show: https://badassdirectsalesmastery.com/blog/Email: jennie@badassdirectsalesmastery.com Show notes by Podcastologist: Justine TallaAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Monetization Nation Podcast
The Acorn Principle: The seed of your future success already lives within you

Monetization Nation Podcast

Play Episode Listen Later Jul 24, 2021 25:07


Jim Cathcart is the author of 20 books, including The Acorn Principle and Relationship Selling, which are both international bestsellers. His TEDx talk “How to Believe in Yourself” is in the top 1% of all TEDx talks with more than 2 million views. Jim was inducted into the Professional Speaker Hall of Fame and the Sales and Marketing Hall of Fame. He's a university professor, teaching in an executive MBA program.   In today's episode, Jim and I will discuss his journey to become a wildly successful speaker. Jim will also teach us the acorn principle. “The seed of your future successes already lives within you. . . .”   Jim's Passions and Advice About Speaking   Jim is passionate about many things—homemade ice cream, barbecue, fitness, and music among them—but he also loves helping people succeed. When someone says to him, “You're just a speaker because you love the applause,” he says, “No; the applause is just a sign that it went well.”   Jim loves when a person walks out of one of his speeches or seminars and thinks, “Wow, I never thought about it like that before; that makes perfect sense. I can do that.” Often people send him a note a few months later, saying it worked. He loves when he can help people.   Jim said the key to good speaking is audience improvement. His advice for someone who's nervous about speaking is to change their point of view. “Stop thinking about you, and think about the audience. Start thinking about how your message is going to help them, and help them understand it. Then you won't be nervous about giving your speech,” he said.   Thinking about the audience will shift our point of view and can relieve our nerves, and we'll likely give a better speech because we're trying to help them.   Jim's Entrepreneurial Journey    Jim grew up in Little Rock, Arkansas. His father was a telephone repairman, who often had to be on the road, and his mother had her hands full taking care of Jim, his sister, and his grandfather. Growing up, there weren't any high expectations for him. Jim thought he would be a good person, get decent grades in school, get a job, and live a pleasant but ordinary life.   By 23 years old, Jim was married and had a new baby at home. He was working a dead-end job as an assistant for someone who didn't need one. He'd dropped out of college, he'd had about every job imaginable, he was overweight and smoking two packs a day, and he was bored to tears because his boss didn't need him.    One day at work while Jim listened to the radio, a five-minute, motivational show called Our Changing World with Earl Nightingale came on. Jim heard Earl say, “If you will spend one extra hour every day studying your chosen field, in five years or less, you'll be a leading authority in that field.” Jim did the math and figured that would be 1250 hours.   He asked himself, “What do I want to be an expert at?” He didn't want to be an expert in urban renewal, his current job. A week or two later, it occurred to him that he wanted to do what Earl Nightingale was doing: personal development and applied behavioral science. Jim didn't have any experience in the field, but he did have plenty of time at his job.    He became a fanatic, reading every book he could find, listening to audio recordings, going to whatever seminar he could find. For the next several years it was all he wanted to talk about, all he wanted to think about. As he studied, his mindset changed, and he got better at his job and received many promotions. Eventually, he had the chance to move into the field of training and development, and after a few years, became a full-time speaker and trainer.   Jim wrote a book with Tony Alessandra, and they formed a corporation together. One day, Jim sat at the desk, and the phone rang. It was Earl Nightingale, the man from the radio. Earl told him he'd just read an article of Jim's and thought it would make a great audio album.    Jim sent Earl his and Tony's audio program. Earl liked it, so they published this program called Relationship Strategies for Dealing with the Differences in People, the first widely published audio program on personality types. In the next two years, it made $3.5 million and led to speaking engagements all over the world.   Jim progressed in his career, becoming president of the National Speakers Association. Jim called Earl, asking him to join him speaking at a convention on the evolution of the personal development industry. Earl said he would consider it. Unfortunately, Earl passed away before it could happen. They decided to do a memorial at the convention. Earl's wife asked Jim to speak. He didn't feel like he was worthy, but Earl's wife told him, “Jim, you are the product of what he was teaching. That's why you should speak at his memorial service.”   He and Earl's wife were the only speakers at the memorial. Jim is truly a testament to the principles he and Earl taught. He went from a clerk to a worldwide speaker and author of 20 books using the principles he and Earl taught.   The Acorn Principle   Jim's book The Acorn Principle dives into many subjects such as the reader's type of intellect, their personality, their personal velocity, the values that motivate them, along the acorn principle itself.   “The acorn principle is, the seed of your future successes already lives within you. . . . An acorn is the universal symbol of potential,” Jim said. He explained that an acorn has three parts: the stem, the cap, and the seed.   The stem represents the legacy between us and all the people in our line that have ever existed. Their DNA imprint has been passed along the chain to us, and we carry it with us—the good, the bad, and the ugly—it's all part of who we are genetically.   The cap represents all the guides and mentors we have in our lives: our parents, teachers, role models, coaches, heroes, and mentors. They have also had an impact on us.   The seed represents the potential that lives within us. Jim said, “An acorn will never be a racehorse. It'll never be cedar or pine, it will only be an oak tree. But whether it's a wonderful mighty oak or whether it's a little scrub oak . . . depends on what happens with that acorn.”   Unlike an actual acorn, we can choose what we do with our seed. The seed that's within us is destined to be exceptionally impressive at something, or multiple things, but not everything. We may not have the talent to play basketball like Michael Jordan, but everyone has a unique potential. “Every one of us has a gift in that seed, waiting for us to give it the opportunity and the attention so that it can grow fully into what it's capable of,” Jim said.   Key Takeaways   Thank you so much Jim for sharing your stories and insights with us today. Here are some of my key takeaways from this episode:   Thinking about how we can help our audience will shift our point of view, relieving our nerves, and we'll likely give a better speech because we're trying to help them. If we spend one extra hour every day studying our chosen field, we can become a leading authority in that field in five years or less. We all have the potential inside of us to become something great, like a mighty oak tree. If we effectively nurture our potential, we will grow into something exceptional.   Connect with Jim   To learn more about or connect with Jim: Connect on LinkedIn Visit his website at Cathcart.com  Check out his book The Acorn Principle   Want to be a Better Digital Monetizer?   Please follow these channels to receive free digital monetization content:   Download the free Passion Marketing ebook at PassionMarketing.com. Subscribe to the Monetization Nation podcast. How can we shift our marketing to be more human-centered? Please join our private Monetization Nation Facebook group and share your insights with other digital monetizers. Need help with your digital monetization strategy? Visit MonetizationPartners.com to schedule a free consultation. What is the seed of potential within you that needs to be nurtured? Please join our private Monetization Nation Facebook group and share your insights with other digital monetizers.   Read at: https://monetizationnation.com/blog/the-acorn-principle-the-seed-of-your-future-success-already-lives-within-you/ 

Profit Tool Belt
Ep 76 - Tony Alessandra - How to lead so people will follow

Profit Tool Belt

Play Episode Listen Later Jan 26, 2021 84:04


In this episode of the Profit Tool Belt podcast, Dominic Rubino speaks with author, speaker, and CEO of Assessments 24x7, Dr. Tony Alessandra about his wide-ranging career, the DISC Assessment, the Platinum Rule, communicating as a leader, constant training, cross-training, and more.

IBM Analytics Insights Podcasts
[Part 2] Al and Lynne Snead discuss leadership, business coaching and debunking leadership myths, hard skills and soft skills and something called squishy

IBM Analytics Insights Podcasts

Play Episode Listen Later Jan 20, 2021 29:22


Want to be featured as a guest on Making Data Simple? Reach out to us at [almartintalksdata@gmail.com] and tell us why you should be next. AbstractHosted by Al Martin, VP, IBM Expert Services Delivery, Making Data Simple provides the latest thinking on big data, A.I., and the implications for the enterprise from a range of experts.This week on Making Data Simple, we have Lynne Snead. Lynne is the founder of Talent Evolution Systems, a behavioral analyst, consultant, training specialist, speaker, coach. Lynne has a back ground in Educational Psychology, and has specialized in organizational performance for over 20 years. Lynne is one of the original Franklin Covey co-authors, has a best seller, she created Franklin Covey’s signature Project Development process and programs, worked directly with Stephen R Covey Senior and Stephen MR Covey Junior. Lynne started her own company in 2003.Show Notes3:40 – Any advice on soft skills and hard skills?8:35 – Telltale signs such as stress10:40 – Settings goals Connect with the TeamProducer Kate Brown - LinkedIn Producer Steve Templeton - LinkedIn Host Al Martin - LinkedIn and TwitterBooksThinking Fast and Slow Financial Intelligence Other notable namesBrene BrownJudith GlaserMarshall GoodsmithDaniel GolemanLynne’s List of Recommended Leadership BooksLeadership and Self Deception, Arbinger Institute7 Habits of Highly Effective People, Stephen R. Covey (Senior)5 Levels of Leadership, John Maxwell. What Got You Here Won’t Get You There, Marshall GoldsmithConversational Intelligence, Judith GlaserThe Speed of Trust, Stephen M.R. Covey (Junior) Emotional Intelligence, Daniel GolemanThe New Art of Managing People, Tony Alessandra and Phil HunsakerHow to Influence People, John MaxwellHumble Inquiry, Edgar H. Schein Humble Leadership, Edgar H. Schein and Peter ScheinLeadership is an Art, Max De PreeThe Secrets to Winning at Office Politics, Marie G. McIntyreThe Power of Focus, Jack Canfield, Mark Victor Hansen, Les HewittThe Power of Self-Confidence, Brian Tracy

Making Data Simple
[Part 2] Al and Lynne Snead discuss leadership, business coaching and debunking leadership myths, hard skills and soft skills and something called squishy

Making Data Simple

Play Episode Listen Later Jan 20, 2021 29:22


Want to be featured as a guest on Making Data Simple? Reach out to us at [almartintalksdata@gmail.com] and tell us why you should be next. AbstractHosted by Al Martin, VP, IBM Expert Services Delivery, Making Data Simple provides the latest thinking on big data, A.I., and the implications for the enterprise from a range of experts.This week on Making Data Simple, we have Lynne Snead. Lynne is the founder of Talent Evolution Systems, a behavioral analyst, consultant, training specialist, speaker, coach. Lynne has a back ground in Educational Psychology, and has specialized in organizational performance for over 20 years. Lynne is one of the original Franklin Covey co-authors, has a best seller, she created Franklin Covey’s signature Project Development process and programs, worked directly with Stephen R Covey Senior and Stephen MR Covey Junior. Lynne started her own company in 2003.Show Notes3:40 – Any advice on soft skills and hard skills?8:35 – Telltale signs such as stress10:40 – Settings goals Connect with the TeamProducer Kate Brown - LinkedIn Producer Steve Templeton - LinkedIn Host Al Martin - LinkedIn and TwitterBooksThinking Fast and Slow Financial Intelligence Other notable namesBrene BrownJudith GlaserMarshall GoodsmithDaniel GolemanLynne’s List of Recommended Leadership BooksLeadership and Self Deception, Arbinger Institute7 Habits of Highly Effective People, Stephen R. Covey (Senior)5 Levels of Leadership, John Maxwell. What Got You Here Won’t Get You There, Marshall GoldsmithConversational Intelligence, Judith GlaserThe Speed of Trust, Stephen M.R. Covey (Junior) Emotional Intelligence, Daniel GolemanThe New Art of Managing People, Tony Alessandra and Phil HunsakerHow to Influence People, John MaxwellHumble Inquiry, Edgar H. Schein Humble Leadership, Edgar H. Schein and Peter ScheinLeadership is an Art, Max De PreeThe Secrets to Winning at Office Politics, Marie G. McIntyreThe Power of Focus, Jack Canfield, Mark Victor Hansen, Les HewittThe Power of Self-Confidence, Brian Tracy

Pushing Send
EP18: Liz Willits - Email Marketing Advice For Today

Pushing Send

Play Episode Play 25 sec Highlight Listen Later Dec 8, 2020 22:26 Transcription Available


Liz Willits, is an email marketing expert at AWeber. She shares how she took her experience working for this major email marketing tool, and now uses it to help clients dramatically improve their email ROI. She also discusses how she saw the power in collaboration and how an outside perspective can further improve the content of your email marketing. Key Points From This Episode: Unlike social media, an email list is something you own and you can use it on any email platform.A successful email marketing plan can help with business growth when it is done well. Email deliverability is important. ISPs like Gmail and Yahoo will determine if your email is going to go to the inbox based on engagement.Avoid getting marked as spam by trying not to trick people. No clickbait or frequently changing the sender name or email. Give people value instead of only trying to sell to your subscribers. Just because you feel a certain way does not mean your audience feels a certain way. People have all different kinds of thinking.You need to be catering to all of the people in your audience, whether they make quick decisions or whether they're more thoughtful and they need more information before taking an action or making the decision. A/B tests show that copy matters. This can be tested with a big list. A subscriber survey can be the most direct way to learn what your audience wants.Interactive content and a visual hierarchy in your newsletter can help encourage your readers to click on content. A journalistic background and a copywriting background can be a really powerful combination for creating conversational emails that convert. Tweetables:"I think the most important skill for any marketer to have,is at least to have one copywriter on the team because good copy is the thing that makes people take action. Your email can look great, but good copy is what's going to get people to take action." @LizWillits (00:20)"Think about email marketing, like a relationship with a friend or a family member and treat your subscribers like how you would want to be treated and how you would treat a friend and a family member." @LizWillits (06:15)"Just because you feel a certain way, does not mean your audience feels a certain way. This is how I feel and so my audience, they feel that way too. And that's just not the reality. People have all kinds of different ways of thinking." @LizWillits (09:57)"A lot of people don't feel still in the marketing world that copy matters and an AB test can clearly show that copy does matter." @LizWillits (13:34)"Really great writers know how to get the reader from A to Z in a story. They know how to tell a story without too much detail, but with the right amount of detail, to give the reader everything they need to know." @LizWillits (20:23)Links Mentioned in Today’s Episode:Liz Willits on TwitterLiz Willits on LinkedInAweberSendGridThe Platinum Rule by Tony Alessandra

Confessions of a Serial Seller
COSS85 - Dr. Tony Alessandra

Confessions of a Serial Seller

Play Episode Listen Later Nov 10, 2020 34:34


One of America's Most Electrifying Speakers, President of Assessment Business Center, Founding partner in The Cyrano Group and Platinum Rule Group, Prolific author with 27 books translated into over 50 foreign language editions, including the newly revised and best selling "The NEW Art of Managing People", Featured in over 100 audio/video programs and films including Relationship Strategies, The Dynamics of Effective Listening and Non-Manipulative Selling. Listen to our chat here:

Power Producers Podcast
Surfing Through Life while Building an Agency to Last with Tony Alessandra

Power Producers Podcast

Play Episode Listen Later Oct 19, 2020 68:38


In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck interview Tony Alessandra, CIC, CWCA, Agency Principal, and President at Insurance Solutions. Tony talks about how he got into the insurance business and how he has built and navigated strategic alliances that have contributed to his success. Episode Highlights: David introduces Tony Alessandra. (1:30) Tony shares his background. (3:30) Tony mentions that his father started the agency 53 years ago. (3:31) Tony shares that he and his father shared an office and they both started their insurance careers doing personal lines insurance. (4:39) Tony shares what he learned from his father and from buying his agency 23 years ago was his strategy to develop a new business like no other. (4:47) David mentions that his fundamental belief is, you must have a way to get organic business. (9:43) David thinks that to grow an agency, you have to be a five-tool player. (10:27) Tony mentions that it's not easy to build out alliance networks, because it takes a lot of time to build up a reputation. (11:13) Tony shares that he was interested in diversifying and creating a more balanced approach. Therefore, they didn’t develop any business digitally and they didn’t need direct mail. (11:29) David mentions that Kyle is like the payroll king of working with payroll companies. (12:52) Tony explains strategic alliances. (14:05) Tony mentions that the only thing he learned quickly, from engaging with Killing Commercial is that he’s bad at writing a business plan. (18:27) Tony shares that financial advisors appreciate it when you’re doing risk analysis for them, and help them determine where their fatal coverage gaps may be. (20:15) How did Tony build the strategic alliance network? (21:56) Tony mentions that the first process is to connect with the one you know or the one that's working and serving your client. (24:51) Tony shares that they had situations where the carrier has loosened up their underwriting restrictions and they've taken the business back. (27:28) Kyle mentions that doing the right thing and being trustworthy, would be beneficial in growing those referral relationships in your book. (27:52) Tony shares that their unique selling proposition is all about creating an achievement, protecting their book of business, and helping them make more money. (30:01) Why is it hard for people to ask for referrals? (30:48) David mentions that booked appointments are significant. (36:34) Tony shares that the way to become a trusted advisor is by getting to know more about them and making those deposits to help them get what they want. (45:07)   Tony shares that the insurance industry is recession-proof, essential, and a good opportunity to be in. (48:19) What was Tony’s worst experience that he ever had to deal with? (52:42) Tony mentions that a way to get into the business, get an agency that you can partner with that has some expertise, understand some of the nuances, and techniques are vital. (1:00:06) Key Quotes: “I wake up every morning my name being Tony, everyone sees me as Tony the Tiger with the energy I have, and so I professed the failure flex for breakfast. I can't fail fast enough and fail forward.” - Tony Alessandra “We make them look like heroes by providing the proper protection to protect the assets that they're investing, for their clients from future potential claims. And at the same time, we can harvest cash for the financial advisors to reinvest.” - Tony Alessandra “I call that priming the pump strategy. You can tell them all day long, thank you. But when their client goes back and says thank you, that means the world. And then before you know it, the flywheel starts happening.” - Tony Alessandra “This is a relationship business. So if they want to try those guys, they have to refer out to three people, no problem. You just do a better job than those guys. You respond quicker, you think the more you go out of your way to be helpful in other areas, it's not always about trying to win for you. It's trying to help them save an account.” - Tony Alessandra “I only have so much time in my life and my day. So let's go after our top 50 accounts that generate 95% of our revenue, and reactivate the ability to ask for a referral because we're going to go after them. And building a moat is all about connecting with them deeper, creating more value, reassessing where they're at.” - Tony Alessandra “I'm sitting here looking back and saying what got what worked. It wasn't network networking groups, and it wasn't stealing employees from my competitors. It's growing people organically and truly pouring into their lives, giving them an opportunity, creating value for them that they didn't see as they bounced around from job to job and didn't have a career opportunity.” - Tony Alessandra “Find something you like and love, specialize in it, and be the best at it. And if you're the best at it, you'll be able to own that vertical, you'll own it.” - Tony Alessandra Resources Mentioned: David Carothers LinkedIn Kyle Houck LinkedIn Florida Risk Partners The Extra 2 Minutes Tony Alessandra LinkedIn Insurance Solutions

Making Data Simple
[Part 2] Lynne Snead discusses leadership, coaching and being your best self and mixing that in with data

Making Data Simple

Play Episode Listen Later Oct 14, 2020 32:36


Want to be featured as a guest on Making Data Simple? Reach out to us at [almartintalksdata@gmail.com] and tell us why you should be next. AbstractHosted by Al Martin, VP, Data and AI Expert Services and Learning at IBM, Making Data Simple provides the latest thinking on big data, A.I., and the implications for the enterprise from a range of experts.This week on Making Data Simple, we have Lynne Snead. Lynne is the founder of Talent Evolution Systems, a behavioral analyst, consultant, training specialist, speaker, coach, Lynne has a back ground in Educational Psychology, and has specialized in organizational performance for over 20 years. Lynne is one of the original Franklin Covey co-authors, has a best seller, she created Franklin Covey’s signature Project Development process and programs, worked directly with Stephen Covey.Show Notes2:25 – Can data define behavior in someone?7:19 – How do you complete an assessment?9:46 – Attributes of assessments20:25 – Coaching advice Lynne Snead - LinkedInTalent Evolution SystemsLynne’s email: lsnead@talentevolutionsystems.comLeadership and self deception How will you measure your life?Lynne’s List of Recommended Leadership BooksLeadership and Self Deception, Arbinger Institute7 Habits of Highly Effective People, Stephen R. Covey (Senior)5 Levels of Leadership, John Maxwell. What Got You Here Won’t Get You There, Marshall GoldsmithConversational Intelligence, Judith GlaserThe Speed of Trust, Stephen M.R. Covey (Junior) Emotional Intelligence, Daniel GolemanThe New Art of Managing People, Tony Alessandra and Phil HunsakerHow to Influence People, John MaxwellHumble Inquiry, Edgar H. Schein Humble Leadership, Edgar H. Schein and Peter ScheinLeadership is an Art, Max De PreeThe Secrets to Winning at Office Politics, Marie G. McIntyreThe Power of Focus, Jack Canfield, Mark Victor Hansen, Les HewittThe Power of Self-Confidence, Brian Tracy Connect with the TeamProducer Kate Brown - LinkedIn. Producer Steve Templeton - LinkedIn. Host Al Martin - LinkedIn and Twitter.

IBM Analytics Insights Podcasts
[Part 2] Lynne Snead discusses leadership, coaching and being your best self and mixing that in with data

IBM Analytics Insights Podcasts

Play Episode Listen Later Oct 14, 2020 32:36


Want to be featured as a guest on Making Data Simple? Reach out to us at [almartintalksdata@gmail.com] and tell us why you should be next. AbstractHosted by Al Martin, VP, Data and AI Expert Services and Learning at IBM, Making Data Simple provides the latest thinking on big data, A.I., and the implications for the enterprise from a range of experts.This week on Making Data Simple, we have Lynne Snead. Lynne is the founder of Talent Evolution Systems, a behavioral analyst, consultant, training specialist, speaker, coach, Lynne has a back ground in Educational Psychology, and has specialized in organizational performance for over 20 years. Lynne is one of the original Franklin Covey co-authors, has a best seller, she created Franklin Covey’s signature Project Development process and programs, worked directly with Stephen Covey.Show Notes2:25 – Can data define behavior in someone?7:19 – How do you complete an assessment?9:46 – Attributes of assessments20:25 – Coaching advice Lynne Snead - LinkedInTalent Evolution SystemsLynne’s email: lsnead@talentevolutionsystems.comLeadership and self deception How will you measure your life?Lynne’s List of Recommended Leadership BooksLeadership and Self Deception, Arbinger Institute7 Habits of Highly Effective People, Stephen R. Covey (Senior)5 Levels of Leadership, John Maxwell. What Got You Here Won’t Get You There, Marshall GoldsmithConversational Intelligence, Judith GlaserThe Speed of Trust, Stephen M.R. Covey (Junior) Emotional Intelligence, Daniel GolemanThe New Art of Managing People, Tony Alessandra and Phil HunsakerHow to Influence People, John MaxwellHumble Inquiry, Edgar H. Schein Humble Leadership, Edgar H. Schein and Peter ScheinLeadership is an Art, Max De PreeThe Secrets to Winning at Office Politics, Marie G. McIntyreThe Power of Focus, Jack Canfield, Mark Victor Hansen, Les HewittThe Power of Self-Confidence, Brian Tracy Connect with the TeamProducer Kate Brown - LinkedIn. Producer Steve Templeton - LinkedIn. Host Al Martin - LinkedIn and Twitter.

The Mastermind Effect
024: Jeff Klubeck | Your Brand is Your Promise

The Mastermind Effect

Play Episode Listen Later Oct 5, 2020 69:21


Motivation, combined with accountability, equals excellent results. How to detect authentic integrity? Your brand is your promise. These are just some of the golden nuggets we'll be unpacking in this episode with our guest, Jeff Klubeck. Jeff is the founder of Get A Klu, Inc that has a mission to develop the soft skills that create strong leaders. He is also the author of Get a KLU in 52. Jeff operates his personal and professional development company based on the principles of service, the power of education, and communication tools. [00:01 – 02:05] Opening Segment I introduce and welcome guest Jeff Klubeck. Connect with Jeff online! See the links below. [02:06 – 14:16] Professor Jeff Klubeck Jeff shares how he learned to get to where he is right now He talks a bit about his background Adapting to online learning Diversity of contents How to keep people engaged and committed Who Jeff Klubeck is as an educator Jeff talks about the people he learned from and is currently learning from [14:17 – 28:33] Your Brand is Your Promise If you are getting stuck and having trouble executing what's inside your mind, Jeff has some tips for you! Be vulnerable and open. Your brand is your promise. Jeff's formula for solving a problem How to become the best hunter and how it relates to getting yourself unstuck from your problems.  Jeff's preferred forms of learning "I am a quick study." Books over videos Learning by experience [28:34 – 37:11] Power of Self-Education The future of self-education Jeff's gives us his view of the direction where self-education and masterminds are headed Integrity Branding by association [37:12 – 48:55] Jeff as a Mastermind What can you expect if you enter Jeff's reality? Expect to be heard, felt, understood. Be prepared to laugh a lot Motivation + accountability = results Find your purpose Unlock and cultivate your gifts Unlock your potential Expect to be loved and be willing to be vulnerable Jeff talks about people attending his masterminds and meetups He gets surprised by the results that these people can deliver [48:56 – 55:02] How To Create Success Jeff weighs in on what it takes to create success and pass it along People aren't defining success Get a vivid picture of what you want Peer pressure Growth pain [55:03 - ] Authentic Integrity Authentic integrity and what it looks like from Jeff's perspective How to know you are getting authentic integrity Know yourself Listen to your gut Jeff adds on what you can expect from entering his world. [1:00:26 – 1:09:21] Closing Segment What are you working on right now that's gonna take place in the next 12 months that really excites you? I'm working on the KLUbrary. A library of my courses. Study digital marketing. Nurturing of tribes. Jeff shares amazing tips and tricks that will help you get in front of the line Final thoughts   Tweetable Quotes: "Learning is always best when the education or the educators meet the students." – Jeff Klubeck "Your brand is your promise to the marketplace. So, what can you promise?" – Jeff Klubeck "The reason people are stuck is because people are thinking autobiographically. They're thinking about themselves." – Jeff Klubeck "The best hunter is the person trying to be the animal." – Jeff Klubeck "Love is the willingness to be vulnerable so that either ourselves or beloved may grow." – Jeff Klubeck   Resources Mentioned: https://www.briantracy.com/ (Brian Tracy) https://alessandra.com/ (Dr. Tony Alessandra) https://www.tonyrobbins.com/ (Tony Robbins) https://www.goodreads.com/author/show/399.Napoleon_Hill (Napoleon Hill) https://www.pbs.org/benfranklin/1727.html (The Leather Apron Club) https://www.nightingale.com/authors/earl-nightingale.html (Earl Nightingale) https://www.hayhouse.com/louise-hay-legacy (Louise Hay) https://funnelmagazine.com/ (Funnel Magazine)   You can connect with Jeff on Get A Klu, Inc'shttps://getaklu.net/ (...

The Brian Buffini Show
The 5 C’s of Young Achievers #244

The Brian Buffini Show

Play Episode Listen Later Sep 29, 2020 43:15


“Young people can achieve great things. Especially when they cast off, not only the limiting beliefs of their elders, but actually the limiting beliefs they place on themselves.” – Brian Buffini Even in a challenging and sometimes negative world, young people can still do exceptional things. In this episode, Brian teaches how the youth of today can experience phenomenal success if they follow the 5 C’s of achievement. Topics discussed include why it’s important not to conform or be average and why having courage in the face of adversity can be the making of you.   YOU WILL LEARN: Why it’s vital to be curious. Why you will stand out if you’re courteous. How to build and develop your character.   MENTIONED IN THIS EPISODE: Buffini & Company MasterMind Summit Episode 141, Manners Maketh Money “The Platinum Rule,” by Tony Alessandra and Michael J. O’Connor “The Wizard of Oz,” movie Episode 200, As a Man Thinketh Bryson DeChambeau   INSPIRATIONAL QUOTES FROM THIS EPISODE: “The reward for conformity is that everyone likes you but yourself.” – Rita Mae Brown “Ancora imparo: I am still learning.” – Michelangelo “Courtesy is a small act, but it packs a mighty wallop.” – Lewis Carroll “Courage is nothing more than taking one step more than you think you can take.” – Brian Buffini “Character cannot be developed in ease and quiet. Only through experience of trial and suffering can the soul be strengthened, ambition inspired and success achieved.” – Helen Keller “Small little habits can be big changes.” – Brian Buffini     https://www.TheBrianBuffiniShow.com http://www.brianbuffini.com Instagram: https://www.instagram.com/brian_buffini Facebook: https://www.facebook.com/brianbuffini Twitter: https://twitter.com/brianbuffini Theme Music:  “The Cliffs of Moher” by Brogue Wave

Farrside of Leadership
Episode 19-The Platinum Rule

Farrside of Leadership

Play Episode Listen Later Sep 29, 2020 4:46


In today's episode, we will talk about The Platinum Rule. Topics covered are:The Golden Rule-Matthew 7-12What is the Platinum RuleBlending personality traits, the Golden Rule, and the Platinum RuleYou might want to check out the book "The Platinum Rule" by Tony Alessandra, Ph.D., and Michael J. O'Connor, Ph.D.You can listen to Farrside of Leadership on Apple Podcast, Spotify, Amazon Music, Google Podcast, SoundCloud, or probably any other app that you prefer.Please share this episode and subscribe to the podcast.Visit https://www.terryfarr.com or https://www.farrsideofleadershipcom.Make it a great day.Terry Farrterry@terryfarr.com

Winning  Business Now
Episode 3 Scott Zimmerman, a renowned author and copywriter. I have worked personally with Scott and love his approach, he is the CMO of Cyrano Services, is a leader in the field of sales mastery as well as being the Co-author (with Dr. Tony Alessandra) o

Winning Business Now

Play Episode Listen Later Sep 22, 2020 32:52


Scott Zimmerman, a renowned author and copywriter. I have worked personally with Scott and love his approach, he is the CMO of Cyrano Services, is a leader in the field of sales mastery as well as being the Co-author (with Dr. Tony Alessandra) of Top 50 Sales book: "The Platinum Rule for DISC Sales Mastery" (and four other books); he is a keynote speaker; communications consultant; corporate sales growth trainer and we are delighted to have the chance to work with him on Winning Business Now. You can reach Scott at Email: Scott@CyranoService.com Web: www.CyranoService.com WINNING BUSINESS NOW https://winningbusinessnow.com https://salescoaching.com

Talk to Me
E56: Dr. Diane Hamilton and the Art of Being Curious

Talk to Me

Play Episode Listen Later Aug 22, 2020 32:51


Is it good to be curious these days?  If so, how can we use questions to improve our lives? Watch the video version of Michael Angelo Caruso's interview with author and speaker, Dr. Diane Hamilton at https://www.youtube.com/watch?v=YjmX61icfls.   Diane is a business behavioral specialist and has a PhD in business leadership. She's an expert in emotional intelligence (EQ), intelligence quotient (IQ) and curiosity quotient (CQ). She's the author of "Cracking the Curiosity Code," a book on how to be curious and she created the Curiosity Index to help people cultivate curiosity as a characteristic. The "Thinkers50" has recognized Dr. Hamilton as an expert on the topic of curiosity. Diane has written a book titled "Cracking the Curiosity Code" and has created an assessment called the Curiosity Code Index, which helps evaluate your curiosity quotient and develop it further. She's also made the coveted "Thinkers 50" an internationally recognized list of important thought leaders. Dr. Hamilton says there are four things businesses can do to create a culture of curiosity: minimize Fear in the workplace, push back against Assumptions, balancing Technology and Environment (FATE):1) Minimize FEAR in the Workplace 2) Push Back Against ASSUMPTIONS 3) Balancing TECHNOLOGY 4) ENVIRONMENT Being curious is a personal asset for people because asking questions helps us become more empathetic, solve problems, deliver customer service and think on our feet. Dr. Hamilton cites the work of the following experts: - Dr. George Land's work on creativity with NASA - Dr. Tony Alessandra's work with personality assessment - Amy Edmondson's TED talk on how curiosity can be used - Dr. Ken Robinson's TED talk Being curious is a practical way to avoid going with assumptions, which can damage relationships and cost companies market share. Learn more about Diane and her nationally syndicated podcast (she interviewed Michael recently) at DrDianeHamilton dot com. _ _ _ Listen to Michael's "Talk to Me" podcast to hear more of his interview with interesting people. Subscribe to this YouTube channel to be notified of Michael’s new videos. More on Michael at his website. Join his "Present Like a Pro Group" on Facebook for ongoing speaking tips. Michael Angelo Caruso teaches presentation skills that will help you command the room, get noticed and advance your career. If you’re a leader or salesperson, Michael will help you become a better presenter for the rest of your life. The most important business skill for leaders and salespeople is the ability to effectively communicate with groups of people. Look into leadership and sales training so you can keep teams interested, motivated and successful. Use Michael to pump up your next conference or industry event. He’s one of the top keynote speakers in America. Choose from his menu of popular keynote topics.  Set up a free consult with Michael so you can crush your presentations and improve sales. More on Michael at MichaelAngeloCaruso dot com. Listen to Michael’s popular podcast on Podbean, iTunes and other platforms. Watch (and subscribe to) Michael’s YouTube channel at https://www.youtube.com/michaelangelocaruso to learn how he can help your sales team.  Just click that silver bell on the YT video page to be notified of the new videos.          

How To Be Mesmerizing With Tim Shurr!
How To Create The Highest Performing Teams | Dr. Tony Alessandra & Tim Shurr

How To Be Mesmerizing With Tim Shurr!

Play Episode Listen Later Aug 17, 2020 60:34


In this episode, we have Dr. Tony Alessandra who is a real legend in the field of speaking, training, and psychology. He's a Hall of Fame speaker, he's a best-selling author, and also has gone deep into the psychology of human behavior and created incredible assessments that help turn prospects into promoters and really help companies build high performing teams.  Tim and Tony are having a conversation on valuable lessons and wisdom from Tony’s life and career experiences where they emphasized the importance of focus and education, and the impact of identifying the people who will be a great fit to the team and understanding the ones that are already in the team. Tune in now and learn from Dr. Tony Alssandra’s life lessons and all the brilliant principles he shares in this episode.   Quotes: “As you become more and more successful, it's not how many times you say yes, it’s how many times just say no, even to potentially good opportunities.” - Tony Alessandra “Companies and managers who are not devoting either the time, energy, or the money to even put their people through virtual training, I think they’re short-changing themselves in the long run.” - Tony Alessandra   Mentions: https://www.facebook.com/TimShurr https://mesmerizingleadership.com/  https://www.survivingtothriving.me/ Psycho-Cybernetics, book by Dr. Maxwell Maltz The Magic Of Thinking Big, book by Dr. David Schwartz The Art Of Managing People, book by Tony Alessandra The Platinum Rule, book by Tony Alessandra https://alessandra.com/   DISC Assessment, by Tony Alessandra Hire Sense, assessment program by Tony Alessandra   Show Notes: (00:50) Greetings and introduction of Dr. Tony Alessandra (01:40) Constant learning posture (03:05) Focus is a key to success (04:57) Networking is crucial (06:42) Go the extra inch (08:48) The transitions in Tony’s career (30:90) Listening to and evaluating the opportunity (32:30) Some trends with the business people right now   (36:19) What has happened to the speaking/meeting business (40:13) The importance of training and developing your people (48:38) Focusing on the importance of education and paying attention  (51:23) Keep your focus (55:23) One of the coolest person and adventure Tony has been with    Make Your Day Mesmerizing!!

No Limits Selling
Talking Personality with Dr. Tony Alessandra PhD

No Limits Selling

Play Episode Listen Later Jun 16, 2020 25:51


Dr. Tony Alessandra has a street-wise, college-smart perspective on business, having been raised in the housing projects of NYC to eventually realizing success as a graduate professor of marketing, entrepreneur, business author, and hall-of-fame keynote speaker. He earned a BBA from the Univ. of Notre Dame, an MBA from the Univ. of Connecticut and his PhD in marketing from Georgia State University. In addition to being president of Assessment Business Center, a company that offers online 360º assessments, Tony is also a founding partner in The Cyrano Group and Platinum Rule Group--companies which have successfully combined cutting-edge technology and proven psychology to give salespeople the ability to build and maintain positive relationships with hundreds of clients and prospects.Dr. Alessandra is a prolific author with 27 books translated into over 50 foreign language editions, including the newly revised, best selling The NEW Art of Managing People, Charisma,The Platinum Rule, Collaborative Selling and Communicating at Work. He is featured in over 100 audio/video programs and films, including Relationship Strategies, The Dynamics of Effective Listening and Non-Manipulative Selling. Recognized by Meetings & Conventions Magazine as "one of America's most electrifying speakers," Dr. Alessandra was inducted into the Speakers Hall of Fame in 1985. In 2009 and 2010, he was inducted as one of the “Legends of the Speaking Profession” and in 2010 and 2011 he was selected as one of the Top 5 Marketing Speakers by Speaking.com. Contact information for Dr. Tony Alessandra:• Dr. Tony’s Products: http://www.PlatinumRule.com • Keynote speeches: Holli Catchpole: Phone: 1-760-603-8110 ● Email: Holli@SpeakersOffice.com• Corporate training: Scott Zimmerman: Phone: 1-330-848-0444 x2 ● Email: Scott@PlatinumRuleGroup.com• Platinum Rule Group CRM System: Scott Zimmerman: Phone: 1-330-848-0444 x2 ● Email: Scott@PlatinumRuleGroup.com

Annie Jennings PR AuthorExpertWire
How To Read A Person Like A Book

Annie Jennings PR AuthorExpertWire

Play Episode Listen Later Mar 30, 2020


In this podcast, we’re talking with Dr. Tony Alessandra, the Founder & Chairman of Assessments24x7.com, a company that offers online assessments to coaches, consultants and trainers in a variety of critical areas, including the best-selling online DISC assessment. He is also a prolific author with 31 books, including his best-selling book, The [...] The post How To Read A Person Like A Book appeared first on AuthorExpertWire Podcast.

Annie Jennings PR AuthorExpertWire
How To Read A Person Like A Book

Annie Jennings PR AuthorExpertWire

Play Episode Listen Later Mar 30, 2020


In this podcast, we’re talking with Dr. Tony Alessandra, the Founder & Chairman of Assessments24x7.com, a company that offers online assessments to coaches, consultants and trainers in a variety of critical areas, including the best-selling online DISC assessment. He is also a prolific author with 31 books, including his best-selling book, The [...] The post How To Read A Person Like A Book appeared first on AuthorExpertWire Podcast.

All Selling Aside with Alex Mandossian |

Jeffrey Gitomer, one of my colleagues, friends, and an amazing salesperson, wrote a book called the Sales Bible. In his book, he writes that a sale is always made. Either you sell your prospect on the yes, or your prospect sells you on the no. Such a simple concept but one that will forever alter how you approach sales.   There are four decision-making personas that one must consider when entering a sale. Each of these decision-makers need to be approached in different ways. For instance, the competitive decision-maker processes things fast and logically. This would be me. I want to quickly know what I’m being sold and why it makes sense for me.   Once you’ve dialed into the type of decision-maker you’re working with you can anticipate their needs and objections and obliterate them. This all starts with first realizing that both sides are selling the other at the same time.    Listen in to learn more about the three key insights for this episode:     What are the 4 decision-making personas you’ll meet in any sale?  Why is seeding through storytelling the easiest way to get more sales?  How do you obliterate objections without manipulating prospects?    Some people ask how these concepts don’t equate to you changing yourself for each sale. Well, are you the same person to your grandparents as you are with your friends? Are you the same with your mother as you are with your wife? No! You change how you act and communicate based on those around you. This is the same concept!   In This Episode:  [04:09] - Learn the three key insights for this episode.  [05:29] - Alex reveals the topic for this episode - why a sale is always “made”. [06:10] - Hear more about Jeffrey. [06:54] - What makes life easier for you if you don’t like to sell? Hint: it’s not the Golden Rule. [07:32] - It’s the Platinum Rule: Do unto others as they would be done unto. [08:36] - What are the 4 decision-making personas?  The competitive decision-maker. (What?) The spontaneous decision-maker. (Why?) The humanistic decision-maker. (Who?) The methodical decision-maker. (How?) [11:04] - Why closing a sell starts with storytelling. [11:57] - Your origin story should obliterate objections. [12:20] - Turn objections into FAQs, case studies, etc. [13:46] - Use the same language throughout your messaging to better obliterate objections. [15:45] - Alex reveals a story about a 6-year old and a 90-year old who signed up for his masterclasses and how he worked that into a story he uses. [19:56] - After you create FAQs, turn them into case studies that follow the P-A-R formula. [21:14] - This episode’s Alexism is this: “Seeding through storytelling is the new selling.” [21:53] - Alex recaps the three key insights for this episode.  [24:25] - If you’ve already given Alex a review, write down your biggest takeaway from this episode on an index card. If you haven’t, though, please use that Aha! moment as your review for the show at this link! [25:45] - In honor of this episode, Alex gives listeners a final gift. You can get a completely free copy of his book Alexisms by going to this link! You will also get free access to his $497 VBT e-Course!   Links and Resources:  Alex Mandossian Alex Mandossian Fan on Facebook Alex’s Friday Live events MarketingOnline.com Marketing Online 4-Part Video Training Series Alex Mandossian on YouTube Alexisms by Alex Mandossian All Selling Aside on iTunes Alex Mandossian’s free live Friday show The Sales Bible by Jeffrey Gitomer The Platinum Rule by Dr. Tony Alessandra

All Selling Aside with Alex Mandossian |

In December 2000, I was on a plane with my family about to fly from New York to San Francisco. I had a thriving business on the East Coast, but we had no family there, so we moved to the West Coast to live with my in-laws until we found our home. Of course, after leaving my business behind, I had to figure out something new. This is when I decided to do teleseminars, set up a system, and in fact became the “Larry King of teleseminars.” The tragic events of 9/11 ended up having a profound impact on my business, and I was able to put the platinum rule into place: “do unto others as they would want done to them.” The reason that the platinum rule works so well in sales is that not everyone is like you. Fostering curiosity, instead of the false certainty that everyone is like you, helps you speak to people in language that resonates with them. The platinum rule is at the center of today’s key insights into becoming a highly skilled ethical influencer: How the platinum rule differs from the golden rule, and why the two are relevant to your business. What the four decision-making styles are, and the ideal sequence to approach them. Why platinum rule sales will profit more than golden rule sales. If you’re ready to truly become a highly skilled ethical influencer, don’t miss this powerful episode! Understanding the roles of the golden rule and the platinum rule in business is one of the keys, and this episode will help you deeply grasp how they function and why the platinum rule is so important in your business. In This Episode: [03:43] - We learn about today’s three key insights, which focus on the golden rule, the platinum rule, and the four decision-making styles. [05:25] - Alex shares a story about moving from New York to the San Francisco Bay Area. [08:02] - We hear about some of the things that Alex has learned about teleseminars. [09:39] - Alex talks about the impact that 9/11 had on his business, although he didn’t realize the connection until years later. [11:26] - During the process he has been talking about, Alex did unto others as they wanted to be done unto. [12:16] - We return to Alex’s story about the platinum rule, this time with an event from 2007. [14:09] - Alex digs into what the platinum rule is, and how it’s different from the golden rule. [16:14] - Using the Socratic method helps you generate more profits through the platinum rule, Alex explains. [17:42] - Alex digs into the four personas that you’ll discover as you explore the platinum rule: Director/competitive Socializer/spontaneous Relator/humanistic Thinker/methodical [21:54] - Alex explains that the sequence to the system is the solution, and talks about how he goes after different personas in order. [23:14] - Why is the platinum rule more profitable than the golden rule when you’re selling? [23:44] - This episode’s Alexism is this: “Wildly successful entrepreneurs don’t wait for their ship to come in. Instead, they swim out to it!” [24:15] - Alex quickly reviews and recaps the points that he has covered over the course of this episode. [25:44] - If you’ve already given Alex a review, write down your biggest takeaway from this episode on an index card. If you haven’t, though, please use that takeaway as your review for the show at this link! [27:36] - In honor of this episode of the podcast, Alex gives listeners free access to his four-part video e-training course, which usually costs $197. Get started at this link! Links and Resources: Alex Mandossian Alex Mandossian Fan on Facebook Alex’s Friday Live events MarketingOnline.com Marketing Online 4-Part Video Training Series Alex Mandossian on YouTube Alexisms by Alex Mandossian All Selling Aside on iTunes Alex Mandossian’s free live Friday show NightingaleConant The Platinum Rule by Tony Alessandra and Michael J. O’Connor The Platinum Rule for Sales Mastery by Tony Alessandra, Scott Michael Zimmerman, and Dr. Joseph “Mick” La Lopa Michael Gerber

Lionhearted with Dr. Steve Rasner
Reaching Maximum Productivity

Lionhearted with Dr. Steve Rasner

Play Episode Listen Later Mar 11, 2019 33:08


Dr. Rasner details the best way to communicate with each of the four personality types. The book mentioned in the podcast is Non-manipulative Selling by Tony Alessandra, PhD. Tune in next week for Case Acceptance:  Advanced Strategies.

Uinfluence
[EP.8] Lisa Patrick - Understanding Who Are The Real Experts

Uinfluence

Play Episode Listen Later Mar 5, 2019 54:13


Lisa Patrick is the CEO and Founder of Xtracredits.com, a company that helps subject matter experts bring their expertise to the world of CE accreditation. Lisa's trail of professional life is covered with service based vocational choices by focusing on how to serve others better. Her experience lead her to start her own company, Xtracredits, that is now servicing customers around the world. Lisa has worked with organizations and individuals that are globally recognized, such as Tom Hopkins, Grant Cardone, Patricia Fripp, Dr. Tony Alessandra, Society of Human Resources, International Coaching Organization, and more. To learn more about what her company, how it can benefit you and to find out how you can book Lisa to speak at your event please visit www.Xtracredits.com Please show us your support and appreciation by leaving a comment and a FIVE star review. To connect with Raphael Mavi: Instagram: http://instagram.com/raphaelmavi Facebook: http://facebook.com/Raphaelmavi

Street Smarts With Harvey Mackay
E12: Legendary Leader: Tony Alessandra

Street Smarts With Harvey Mackay

Play Episode Listen Later Jan 18, 2019 47:46


Tony is CEO of Assessments 24x7 LLC, a company that offers a variety of online assessments, including the widely used DISC profile, the Hartman HVP, Motivators (Values/PIAV) assessment, and several 360º effectiveness assessments. He is also a prolific author with 30 books translated into over 50 foreign language editions, including the newly revised, best-selling The NEW Art of Managing People; Charisma; The Platinum Rule; Collaborative Selling; and Communicating at Work. He is featured in over 100 audio/video programs and films, including DISC Relationship Strategies; The Dynamics of Effective Listening; and Gaining the EDGE in Competitive Selling. He is also the originator of the internationally recognized behavioral style assessment tool - The Platinum Rule®. Dr. Alessandra was inducted into the NSA Speakers Hall of Fame in 1985. In 2009, he was inducted as one of the “Legends of the Speaking Profession;” in 2010-2014, he was selected 5 times as one of the Speakers.com Top 5 Sales/ Marketing/ Customer Service Speakers by Speaking.com; in 2010, Tony was elected into the inaugural class of the Top Sales World Sales Hall of Fame; in 2012, he was voted one of the Top 50 Sales & Marketing Influencers; and also in 2012, Dr. Tony was voted the #1 World’s Top Communication Guru.

The Entrepreneur Way
1059: How to Reduce Risk and Take the Guess Work out of Human Capital with Dr Tony Alessandra Founder and Co-Owner of Assessments 24x7 LLC

The Entrepreneur Way

Play Episode Listen Later Dec 27, 2018 91:03


Dr. Tony Alessandra is Founder of Assessments24x7.com, a company offering a variety of online assessments, including the widely-used DISC profile. He is the author of 31 books and over 100 audio/video programs and films. Dr. Alessandra was inducted into the NSA Speakers Hall of Fame in 1985; inducted as one of the “Legends of the Speaking Profession in 2009;” and elected into the inaugural class of the Top Sales World Sales Hall of Fame in 2010. “focus on the important things in your business and don't get tempted or pulled away by other opportunities that might look good but are not a focus of your business. Put on blinders, focus on everything that you have to do in your business and don't get sidetracked by other opportunities that are outside of your business because your business will suffer if you don't have your full attention on it”…[Listen for More] Click Here for Show Notes To Listen or to Get the Show Notes go to https://wp.me/p6Tf4b-6Ki

New Construction Marketing Podcast
Customer Rollercoaster Experience with Jason Avery-023

New Construction Marketing Podcast

Play Episode Listen Later Sep 25, 2018 36:25


Jason Avery is the President / CEO of Avery Construction, a State Certified General Contractor in the Greater Tampa Bay Area. Founded in 2011, within the first 5 years he built a team of 35 people, completing more than 3.5 Million per year in Renovations. Jason positioned himself to work ON his business, instead of IN his business and more than 45% of the their business comes from referrals. Jason is a trainer for both, Business Networking International and Asentiv, teaching business owners and managers about Networking, Referral Generation, Power-Teams, and Behavioral Styles. He is the author of the #1 Best Selling book: Constructing Success – Blueprints for a Referral Based Business.  He is now using his knowledge and experience to consult and advise General Contractors, Tradesmen, Architects, and Interior Designers on how to grow their businesses by referral. Connect with Jason on his website or send him an email. Jason's platinum rule: Treat people the way they want to be treated.  Books referenced in the episode: The Platinum Rule: Discover the Four Basic Business Personalities and How They Can Lead You To Success by Tony Alessandra and Michael J O'Connor Room Full of Referrals-byTony Alessandra and Ivan Misner I am looking for some feedback on content that I am working on, so if you sell new construction full time for a builder, would you mind hopping on a 15 minute call with me to help me understand how to prioritize this content?  Here is a link to schedule. Thank you!

Leveraging Thought Leadership with Peter Winick
Leveraging Thought Leadership With Peter Winick – Episode 37 – Dr. Tony Alessandra

Leveraging Thought Leadership with Peter Winick

Play Episode Listen Later Jul 23, 2018 25:41


If you are seeking to take your assessment product to the market place you are going to need to know where the opportunity for growth is!  Are you aware of why videos need to be shorter than 8 minutes followed by a questionnaire?   Do you want to use an off the shelf tested assessment that thousands of companies use.  Or do you want to create your own based on your own content?   What competencies do you want to measure?  If you are already feeling overwhelmed then stay tuned! This week Dr. Tony Alessandra, CEO of Assessments 24x7 LLC and a prolific author of best-selling books including The NEW Art of Managing People, Charisma; the Platinum Rule, and Communicating at Work joins Peter to shed light on the importance of instructional design to break down your material into specific learning points.  Why selling your assessment product on a small scale first can make it easier to get a customer to invest company wide and the importance of keeping in constant contact with your colleagues to get a picture of where the industry is going.

The Nice Guys on Business
689: Tony Alessandra, Master of the DISC Assessment

The Nice Guys on Business

Play Episode Listen Later Jul 2, 2018 26:48


Dr. Tony Alessandra is both street-wise and college-smart, and has a great perspective on business, having been raised in the housing projects of NYC to eventually earning his PhD in marketing in 1976 from Georgia State University. Tony is CEO of Assessments24x7.com, offering a variety of online assessments, including the widely-used DISC profile. He is the author of 31 books and over 100 audio/video programs and films. A hall of fame speaker since 1985; inducted as one of the “Legends of the Speaking Profession in 2009;”   Show notes by show producer/podcastologist: Danielle Taylor   Connect with Tony Alessandra: Twitter: https://twitter.com/TonyAlessandra Website:  https://www.assessments24x7.com/assessments.asp Learning Resources: www.Alessandra.com/taproducts.asp www.Assessments24x7.com/retail/DISC.html www.DrTonyVirtualTraining.com   Reach The Nice Guys Here: Doug- @DJDoug Strickland- @NiceGuyonBiz   Nice Guys Sponsor: Dalyn Miller PR will teach you to be a great podcast guest   Nice Guys Links: Subscribe to the Podcast TurnkeyPodcast.com - You're the expert. Your podcast will prove it. Podcast Production, Concept to Launch   Book Doug and/or Strick as a speaker at your upcoming event. Doug's Business Building Bootcamp (10 Module Course)   Survey: Take our short survey so The Nice Guys know what you like.     Partner Links: Amazon.com: Click before buying anything. Help support the podcast. Interview Valet:  Get interviewed on top podcasts and share your message. Acuity Scheduling: Stop wasting time going back and forth scheduling appointments Social Quant - Boost your Twitter following the right way. Targeted reach     Promise Statement: To provide an experience that is entertaining and adds value to your life.

Take The Lead
The Platinum Rule with Dr. Tony Alessandra and Tax Free Wealth with Tom Wheelwright

Take The Lead

Play Episode Listen Later Jun 29, 2018 60:42


Educators put such an emphasis put on the three Rs which is reading, writing and arithmetic, but there is actually a fourth R which is so crucially important, and that is relationships. Relationship skills, emotional intelligence, and effective listening are basic people skills that the corporate environment is lacking. Dr. Tony Alessandra, voted the #1 World’s Top Communication Guru, is a legend of the speaking profession who created a concept called The Platinum Rule which is a free online assessment to determine your people and relationship skills. Taxes can be so confusing, but Tom Wheelwright says all people really have to recognize is that the tax law is fundamentally a series of incentives. Tom is a leading wealth and tax expert, global speaker, and entrepreneur. He is a CPA, founder and CEO of WealthAbility, and bestselling author of Tax-Free Wealth. Tom is best known for making taxes fun, easy and understandable, and specializes in helping entrepreneurs and investors build wealth through practical and strategic ways that permanently reduce taxes. Love the show? Subscribe, rate, review, and share! Here’s How » Join the Take The Lead community today: Dr. DianeHamilton.com Dr. Diane Hamilton Facebook Dr. Diane Hamilton Twitter Dr. Diane Hamilton LinkedIn Dr. Diane Hamilton YouTube Dr. Diane Hamilton Instagram

The Business Accelerator: Accountability | Productivity
Live Life with No Regrets; Free Chapter Download

The Business Accelerator: Accountability | Productivity

Play Episode Listen Later Jun 9, 2018 5:54


Read a FREE chapter from my book, Live Life with No Regrets; How the Choices We Make Impact our Lives by going to: http://www.accountabilitycoach.com/freechapter/. This book is just the ‘tip of the ice burg.' If you'd like to achieve your goal, desires and dreams, fulfill what's important to you and experience an even better quality of life, read this book, apply the concepts, and you will come back hungry for more. If you want more about how to Life Life with No Regrets, go to https://www.accountabilitycoach.com/coaching-store/book-store/. Endorsements ----------------- "Anne is amazing. When she has something to say – or write – pay close attention. Beyond all of the research and examples in her book, Anne is the best example of the lessons she teaches. Study this book and you can't help but be even more successful in all areas of your life!" –Shep Hyken author of The Cult of the Customer, a Wall Street Journal and USA Today Best-Seller "We are all the sum total of the exposure we have gained and the choices we make. Anne Bachrach has masterfully put this all in superb perspective in her new book. She helps the reader gain not only serenity, but peace of mind with choices, changes and life itself. Don't miss reading this book!" –Don Hutson Co-author of NY Times #1 Best-Seller, The One Minute Entrepreneur and CEO of U. S. Learning "This enlightening book will cause you to purposefully understand how you control your destiny based on your life choices. Anne Bachrach is an outstanding executive and leader. Prepare to feel energized and empowered by the possibilities in life!" –Dr. Nido Qubein President, High Point University Chairman, Great Harvest Bread Co. “Anne does it again. She shows you how to make smart choices in a thought-provoking and incredibly effective way so you can achieve your next level of professional and personal success. You won't regret it when you choose to begin today.” –Dr. Tony Alessandra author of The Platinum Rule and Hall-of-Fame Keynote Speaker “Your choices and decisions up to now have made your life what it is today. This wonderful, insightful book shows you how to make better choices and decisions for the rest of your life!” –Brian Tracy author of Reinvention and Eat That Frog! "If you don't put boundaries on your business, you will never achieve balance in your life. Anne masterfully shows you how to do both, so you can have it all." Todd Duncan New York Times Best-Selling author of Time Traps: Proven Strategies for Swamped Salespeople "We should all aspire to live a life of no regrets. Anne's new book will provide you simple, solid advice on how to do it." –Mark Sanborn Bestselling author of The Fred Factor and You Don't Need a Title to be a Leader “Bachrach has done it again: These concepts are simple and straightforward, yet incredibly effective in creating the success and satisfaction that most people dream about. Entrepreneurs and business professionals either master this mindset--or stall out because they lack one or more of these essential techniques. Recommended reading for self-starters!” –Dianna Booher author of The Voice of Authority: 10 Communication Strategies for Every Leader and Speak with Confidence “Would you like to be relaxed and at peace while living exactly the life you want? This book will show you how. Anne is an expert who lives peacefully and powerfully every day. Do it now!” –Rick Barrera author of "Overpromise and Overdeliver: How to Design and Deliver Extraordinary Customer Experiences" "This is it, the ONE shot you have at being alive. Let Anne Bachrach show you how to assure that at the end of it, you can reflect on how you lived it and smile... from ear to ear! You are driving even if it's someone else's car much of the time. It's YOUR choices that matter. Take charge of your life. Love this life you've been given." –Jim Cathcart Hall of Fame Speaker & Best Selling Author Author of The Acorn Principle "Live Life with No Regrets" is a prescription for personal and professional satisfaction and happiness. I feel better about myself when I follow Anne Bachrach's advice and I'm sure you will too." –Lewis Schiff co-author The Middle-class Millionaire "Make no mistake about it. We get out of life what we put into it. Anne Bachrach does an amazing job in sharing simple ideas on how we can achieve great success in all areas of our lives. Living Life with No Regrets is a must read! If you don't read it, you will regret how much you are missing out on in life." –Ron Karr Author of Lead, Sell or Get Out of the Way, The Titan Principle® and The Complete Idiot's Guide to Great Customer Service

Manage Smarter
12. Using Data to Reduce Hiring Risks

Manage Smarter

Play Episode Listen Later Mar 18, 2018 24:52


Dr. Tony Alessandra is the author of the best selling book The NEW Art of Managing People and the Chief Visionary Officer of Assessments 24x7 LLC. In episode 12, we discuss how hiring mistakes impact a company in dollars, company morale, productivity, and customer satisfaction; the need for data to check the internal biases that all hiring decision makers have; and tips for making data-driven hiring decisions. Learn more about your ad choices. Visit megaphone.fm/adchoices

Talk to Me
E7: Working with the four personalities

Talk to Me

Play Episode Listen Later Jan 13, 2018 6:32


Tips for identifying each of the four main personalities and suggestions for getting along with everyone.  Thanks to Dr. Tony Alessandra, for his brilliant, "Platinum Rule" concept.

AudioMotivation
Tony Alessandra

AudioMotivation

Play Episode Listen Later Oct 28, 2017 21:43


We're thrilled to have Tony back with us for this exclusive session! Tony is CEO of Assessments 24x7 LLC, a company that offers a variety of online assessments, including the widely used DISC profile, the Hartman HVP, Motivators (Values/PIAV) assessment, and several 360º effectiveness assessments. He is also a prolific author with 30 books translated into over 50 foreign language editions, including the newly revised, best-selling The NEW Art of Managing People; Charisma; The Platinum Rule; Collaborative Selling; and Communicating at Work. He is featured in over 100 audio/video programs and films, including DISC Relationship Strategies; The Dynamics of Effective Listening; and Gaining the EDGE in Competitive Selling. He is also the originator of the internationally recognized behavioral style assessment tool - The Platinum Rule®.

The Go-Giver Podcast
077 The Golden Rule

The Go-Giver Podcast

Play Episode Listen Later Aug 1, 2017 10:42


Success, Golden Rule, Happiness, Relationships, Giving   Summary   Life is really like a mirror, isn't it? A reflection of what we show it. And, what we give … we really do receive. We'll look at that in our Thought of the Day. And in the second segment, a slight add-on … to the Golden Rule.That and more on today's show.   Bob's Thought of the Day   You'll discover:   An introduction to one of my all-time favorite books, Worldwide Laws of Life by Sir John Marks Templeton. How and why the Golden Rule--“Do unto others as you'd have done unto you”--is such an effective way to live a life of joy, peace, and overall happiness and success.   Segment #2   You'll discover:   Why we should apply the Golden Rule as a universal law that is simply part of who we are, rather than looking at each individual interaction and being emotionally attached to the results. A little amendment to the Golden Rule, what Tony Alessandra and Jim Cathcart call the “Platinum Rule”--“Do unto others as THEY'd like to be done unto.”   Click to Tweet   Do you seek a life of joy, peace, happiness, and #success? Live by the Golden Rule. #relationships What is the Platinum Rule? On this episode, learn what it is and why it's a perfect complement to the Golden Rule. #Value is always in the eyes of the beholder. #Go-Giver #relationships   Resources   Worldwide Laws of Life: 200 Eternal Spiritual Principles by John Marks Templeton Templeton Foundation Press Sell The Go-Giver Way Webinar GoGiverSalesAcademy.com The Go-Giver Leader TheGoGiver.com GoGiverSpeaker.com Burg.com How to Post a Review

Holistic Survival Show - Pandemic Planning
HS 320 - The Platinum Rule with Tony Alessandra

Holistic Survival Show - Pandemic Planning

Play Episode Listen Later Jun 21, 2017 17:19


The Platinum Rule is ready to take the place of the Golden Rule. Don't do unto others as you would have them do unto you, do unto others as they're like done unto them. The rule is key for Dr Tony Alessandra in his quest to help companies turn prospects into promoters. Tony was inducted into the NSA Speakers Hall of Fame in 1985, was selected as one of Speaker.com's Top 5 Sales/Marketing/Customer Service Speakers from 2010-2014. Tony and Jason Hartman break down how companies can use the Platinum Rule to better their business, and turn your clients into happy marketers who will help you out-market, out-sell, and out-service the competition. Websites: www.Alessandra.com www.AssessmentBusinessCenter.com www.PlatinumRule.com

The Commercial Investing Show
CI 80 - The Platinum Rule with Dr Tony Alessandra

The Commercial Investing Show

Play Episode Listen Later Jun 10, 2017 38:21


The Platinum Rule is ready to take the place of the Golden Rule. Don't do unto others as you would have them do unto you, do unto others as they're like done unto them. The rule is key for Dr Tony Alessandra in his quest to help companies turn prospects into promoters. Tony was inducted into the NSA Speakers Hall of Fame in 1985, was selected as one of Speaker.com's Top 5 Sales/Marketing/Customer Service Speakers from 2010-2014. Tony and Jason Hartman break down how companies can use the Platinum Rule to better their business, and turn your clients into happy marketers who will help you out-market, out-sell, and out-service the competition. Websites: www.Alessandra.com The Platinum Rule Book www.AssessmentBusinessCenter.com www.PlatinumRule.com

Creating Wealth Real Estate Investing with Jason Hartman
CW 820 FBF - Building Relationships, Customers and the Bottom-Line with Dr. Tony Alessandra CEO of the Assessment Business Center

Creating Wealth Real Estate Investing with Jason Hartman

Play Episode Listen Later Apr 21, 2017 28:29


Originally aired as CW 165  Jason talks with Dr. Tony Alessandra CSP, CPAE about The Platinum Rule. Listen at: http://www.jasonhartman.com/radioshows. Tony has a street-wise, college-smart perspective on business, having been raised in the housing projects of NYC to eventually realizing success as a graduate professor of marketing, entrepreneur, business author, and hall-of-fame keynote speaker. He earned a BBA from the

Success Hackers |  Empowering Entrepreneurs to Play Bigger in Business and Life
078. Worlds top communication guru, Tony Alessandra, talks about how to be a world class communicator in business...

Success Hackers | Empowering Entrepreneurs to Play Bigger in Business and Life

Play Episode Listen Later Jun 14, 2016 30:59


Tony Alessandra helps companies turn prospects into promoters . His focus is on how to create instant rapport with prospects, employees & vendors; how to convert prospects and customers into business apostles who will “preach the gospel” about your company and products Tony has published over 30 books, and  was voted the #1 World’s Top Communication Guru...

Accelerate! with Andy Paul
Episode 163: Turning B Sales Reps into A Sales Reps w/ Tony Alessandra

Accelerate! with Andy Paul

Play Episode Listen Later May 25, 2016 41:24


In this episode, Tony Alessandra (founder of Assessments 24x7) and I discuss the four buyer behavioral styles using the DISC Relationship strategy and how sales reps can use this knowledge to adapt their selling style and get those sales.

Path to Mastery
09. Leadership Expert and Author of 8 Bestselling Books, Justin Sachs. One More Sale Path to Mastery

Path to Mastery

Play Episode Listen Later Mar 17, 2016 27:01


Leadership Expert and Author of 8 Bestselling Books, Justin Sachs. One More Sale Path to Mastery Justin Sachs is a highly- acclaimed business and marketing expert who has educated and inspired over eleven million people worldwide on how to more powerfully connect with their target market, reach their prospects, create marketing systems, and increase their customer and brand loyalty.  Having been acknowledged by US Presidents, Congressmen, and World-Renowned Business Leaders, Justin’s strategic consulting is called on by some of the world’s leading corporations and brands. “Through your service to others, you demonstrate the outstanding character of America and help strengthen our country.” -Hon. George W. Bush, 43rd President of the United States of America “Your efforts will leave a lasting impression on countless individuals, and I thank you for your hard work.” – Hon. Arnold Schwarzenegger, California State Governor He has been featured in hundreds of media outlets throughout the world including CBS Radio, MSNBC, CNBC, Fox News, ABC and Yahoo Finance. Justin’s industry leading publishing company, Motivational Press was recognized in 2014 on the INC 500 list as one of the fastest growing companies and the 4th fastest growing media company in the world.  Motivational Press has published some of the world’s leading experts on business, personal-development, and health & wellness including Brian Tracy, Jack Canfield, Tony Alessandra, Barry Moltz and more. His media relations company, Expert Media Relations has secured his clients media appearances across every major media outlet including CNN, FOX, NBC, CBS, Oprah, Good Morning America, and more.  “Thank you for your inspiring commitment to serving your community. Contributions like yours make our communities and our entire nation stronger.” -Arthur Ryan, Chariman and CEO of Prudential Financial Sachs, a philanthropist from the start, has won many awards and accolades for serving his community including the Prudential Spirit of Community Award, and Distinguished Recognition from the California Department of Education. He has been honored to partner with organizations like Kiva, Hugh O’Brian Youth Leadership Foundation, and The Illumination Foundation. “I am pleased to recognize Justin Sachs for his dedication… Your outstanding leadership is commendable.” –Hon. Gavin Newsom, Lt. Governor of California and Fmr. Mayor of San Francisco, California Justin’s books and DVDs have been read by hundreds of thousands worldwide. Justin’s Books: Skyrocket: Your Sales, Your Business, Your Life – 2014 Justin has had 8 best-selling books: Customer Loyalty—2013 — International Best-Seller — Over 20,000 copies sold Customer Loyalty provides the world’s leading tools, strategies, and principles from the world’s leading strategic business professionals. These are the systems and practices real world entrepreneurs and business leaders are using every day in their businesses to increase their customer loyalty and the overall lifetime value of their customers. Ultimate Marketing Mastery -2013 Master the tools strategies and principles provided by some of the worlds leading authorities on Marketing, Public Relations, Social Media and more. These are the tools and strategies that have been executed by small businesses and Fortune 500 companies to produce significant revenue. How to Publish Your Book – 2013 — International Best-Seller — Over 10,000 copies sold How to Publish Your Book gives you the tools, strategies and systems you need to master and implement in order to successfully enter the book industry. Best-selling author and publisher, Justin Sachs, shares his insider secrets having published over 250 products and consulted with world-renowned personal development authority, Anthony Robbins, and co-author of Chicken Soup for the Soul Series, Mark Victor Hansen. This book is a must-read for anyone looking to release a book. One-Minute Team Building – 2011 — International Best-Seller — Over 17,500 copies sold One-Minute Team Building features excerpts written by the foremost experts in corporate, non-profit, and community team building. It includes simple tools, strategies, and principles leaders can use to most effectively build their teams to improve productivity, maximize results and enhance overall success. The systems provided to you in One-Minute Team building provide you everything you need to know to build your teams with the social proof and real-world examples of its implementation so you have a one-stop-shop for peak performance team development. It is a must read for anyone looking to empower, unite, and motivate the members of their team Ultimate Business Mastery – 2011– International Best-Seller — Over 27,300 copies sold Ultimate Business Mastery gives entrepreneurs and business owners the tools and strategies they need to Maximize Your Productivity, Increase Your Revenue, and Achieve Your Highest Level of Influence. Power of Philanthropy – 2010 — International Best-Seller — Over 36,000 copies sold Partnerships built with international non-profit organizations. The Power of Philanthropy is a collection of stories that represent the most extraordinary individuals who are contributing at the highest levels in making a bold difference in the world. It includes stories of non-profit organizations, corporations, entrepreneurs and more who all have one thing in common: their commitment to being of service to others has made a measurable difference in the lives of many. Power of Persistence – 2009 — — International Best-Seller — Over 58,000 copies sold The Power of Persistence contains the most uplifting and impacting stories of how persistence has shaped the greatest leaders in business and life in general. Ever wonder what the difference is between those who have enormous success and those who just barely make it by? This book will show you why persistence is the number one skill the greatest successes have. Your Mailbox Is Full – Real Teens In the Real World – 2008 — — International Best-Seller — Over 24,000 copies sold — Partnerships with International Non-Profit Organizations. Your Mailbox is Full is a teen development book which gives teens the life-skills and leadership development principles teenagers need to be successful in high school, college and throughout their lives. . It teaches the most important tools needed to take your life to the next level. Together, We ll Accomplish These Results: Greater Self-Esteem to Overcome Peer Pressure Power to Set Motivating and Exciting Goals A Passion for Contribution A Positive Outlook on Life A Clear Vision of One s Life Plan A Positive and Motivating Role Model for Today s Youth The Feeling of Being In Charge of Your Destiny Increases Productivity in Both School and Extracurricular Activities Enhanced Leadership Development To Live Life More Energized and Motivated.    

The Pathways to Success with Julian Placino
03: J.R. Atkins - Public speaking secrets from a professional speaker

The Pathways to Success with Julian Placino

Play Episode Listen Later Mar 14, 2016 50:57


J.R. Atkins is a Professional Speaker, Author and Consultant.  In his first book, Success Simplified, with Dr. Stephan Covey, Dr. Tony Alessandra and Patricia Fripp J.R wrote about how organizations can use social media to communicate with perspective customers, current clients and employees. His most recent book, Roadmap to Success, with Deepak Chopra and Ken Blanchard J.R. writes about mobile app development for individuals, small companies and large enterprises.  As a speaker, he's noted for “taking the mystery out of technology” and speaking in terms that “even a CEO can understand.” J.R. has been speaking publicly since 1994.You can learn more about J.R. at http://somethingdifferentcompanies.com/    

Customer Engagement Radio
016: Tony Alessandra - Understand Behavior Styles To Engage And Empower Employees And Customers

Customer Engagement Radio

Play Episode Listen Later Jan 12, 2016 64:19


An Interview with Tony Allesandra   Ray: Hello and welcome to another issue of Customer Engagement Magazine. My name is Ray Stendall, publisher of Customer Engagement Magazine. And I’m so happy and pleased to be with Tony Alessandra. Tony Alessandra is really a unique individual. He has a great background from an academic perspective. He […]

Amazing Business Radio
Tony Alessandra On Behavioral And Personality Styles

Amazing Business Radio

Play Episode Listen Later Dec 21, 2015 56:35


Shep Hyken visits with Dr. Tony Alessandra, the bestselling author of 30 books that have been translated into more than 50 languages. Dr. Alessandra enthusiastically shares his expertise in personality and behavioral styles, describing the four styles in the DISC model; Dominance, Influence, Steadiness, and Conscientiousness. Once you understand your style you can adjust and adapt to others, which leads to better communication and success. Learn more about your ad choices. Visit megaphone.fm/adchoices

Onward Nation
Episode 120: Prescription before diagnosis is malpractice, with Dr. Tony Alessandra.

Onward Nation

Play Episode Listen Later Nov 30, 2015 48:32


Dr. Tony Alessandra helps companies turn prospects into promoters. His focus is on how to create instant rapport with prospects, employees & vendors; how to convert prospects and customers into business apostles who will preach the gospel about your company and products; and how to out-market, out-sell and out-service the competition. Tony is CEO of Assessments 24x7, a company that offers a variety of online assessments, including the widely used DISC profile, the Hartman HVP, Motivators assessment, and several 360º effectiveness assessments. He is also a prolific author of 30 books translated into over 50 foreign language editions and is featured in over 100 audio/video programs and films. Secret – timesaving technique Tony goes through the progression of the "four D's" -- drop, designate, delegate, do -- use these four steps to save yourself time. ONWARD! Daily habit that contributes to success Focus on what is most important – Tony puts on his blinders and works on one task to completion. Could have ruined your business – but now – an invaluable learning experience Tony's divorce had a big impact on his business – and Tony tells the whole story here. Most critical skill you think business owners need to master to be successful "Hire, onboard, motivate, and engage good employees." Most influential lesson learned from a mentor "You need to let yourself come out on stage – stop trying to be someone else."   Final Round – “Breaking Down the Recipe for Success” What systems would you go back and put into place sooner? I wish I had a system for marketing, sales, and service and one for employee selection and engagement. What one strategy or “recipe” would compound into big wins for business owners? Try to focus more on your current customers vs. trying to find new customers. How to exceed expectations and add the most value? An individual would have great people skills, be proactive, and be a creative thinker. What strategy would you recommend new business owners focus on to best ensure success? Make sure you can develop or improve a product or service that has a uniqueness that customers value Make sure you have the right team behind you – you need employees that can deliver How best to connect with Tony: Website: http://www.alessandra.com/ Assessment website: http://assessments24x7.com/ Email: aja@alessandra.com   You can also find us here: ----- OnwardNation.com -----

Onward Nation
Episode 119: 3 critical skills business owners must master, with Stephen Woessner.

Onward Nation

Play Episode Listen Later Nov 25, 2015 13:25


Stephen is the CEO of Predictive ROI and host of the Onward Nation podcast. He is the author of two bestselling books, speaker, trainer, and his digital marketing insights have been featured in SUCCESS, Entrepreneur, The Washington Post, Forbes, Inc. Magazine, and other media. Good Morning Onward Nation...I’m Stephen Woessner. Thank you for taking the time to be here with me for today’s solocast -- especially today -- the day before Thanksgiving. It’s a special time of year for all of us to consciously consider all we have to be grateful for in our lives. And no matter the season your business is in -- whether it’s growing -- whether it’s slowing -- or maybe you’re in the fight of your life as you consider whether your business is worth saving -- I want you to know -- all of your fellow business owners who make up Onward Nation have all been there before. We have all experienced those moments when we cried as we held our head in our hands...sobbed at the same bad decisions we made for more than the first time...or grappled with how we would make payroll the next day...and the only solution is to not take a paycheck...yet again. Awesome. But through it all...you continued to have hope...you continued to believe in your dream...you continued to push through and not give up. And for that...there is much for all of us to be thankful for. You should be thankful for your courage...thankful for your blessings of family and friends who have been your shoulder to cry on when you needed it and the ones to kick you in the hind-end when you have needed that, too. Thankful for all of your mentors and the lessons they shared that helped lead you to where you are and the next levels to come. Thankful for all of the goodness in your life outside of your business -- and it is because of that goodness that we do this crazy thing called owning a business, right? And let’s even challenge ourselves to be thankful for the dark times because they force us to grow -- they force us to be strong. The dark times put us in seemingly unimaginable situations where we are doomed to fail -- and yet -- we find the will to fight, the will to push on, the will to survive, and these times show us the power of humility and being humble. That we don’t know it all -- not even close. And to be better -- not bitter -- because if we choose to be better, we will move on to reach that next level and to move our business onward. And we can do all of that if we approach life with a sense of humility. In fact, humility is one of the themes of today’s solocast. I ask each of our guests to share their perspectives regarding “the most critical skill they think business owners need to master in order to be thrive today.” So I am going to use this solocast to focus our attention toward three of these critical skills shared by our outstanding guests...the top business owners in the country. In episode 116, the amazing Wendy Keller joined me as my guest. I asked her the question about critical skills...she answered me with one word at first...“humility.” She paused and then took her thoughts deeper by sharing that it is only through humility that we become teachable. Until we are humble enough to set our ego aside and realize the answer we need in order to get our business back on track, or to that next level, may lay outside our expertise -- the answer will allude us. Our ego prevents us from seeing the solution even if it is staring us right in the face. It is only through humility can we begin to learn. I am grateful, Wendy -- thank you for sharing such a critical skill with Onward Nation. I am also grateful for all the lessons shared by David Long, my guest for episode 5. When I asked David the critical skills question, he reinforced that business owners need to “tap minds that are greater than your own.” We went on to have a deep discussion about the power of masterminding and how the collective force can and will propel a business for growth. Onward Nation...if you are not currently a member of a mastermind...I highly encourage you to find one...or create one. The proper mastermind can be the ignition to growth in your business. Thank you, David -- you are a powerful mentor. Then in episode 27, Amy Anderson shared her perspective of the most critical skill as being a “business owner has to have resilience in order to survive the bottomless pit that is entrepreneurship.” As Amy shared deeply during our discussion...it was resilience that was necessary for her to make it through several challenging moments...one of them life altering...and had it not been for her resilience...she would not have become the incredible business owner she is today. Thank you, Amy for being so generous with your expertise and so transparent -- letting us inside your story -- so we could learn from all of your experiences. I am grateful. Onward Nation… these three critical skills...humility, tapping minds greater than your own, and resilience are also interdependent with one another. For example, in order to tap minds greater than your own -- one must be humble enough to learn from the experiences shared by those around us -- and humble enough to apply the newly found knowledge into our businesses. And when times are tough...it takes resilience to get you through to the other side -- but often times -- our resilience can be strengthened by what we learn from others while in the place of humility. So Onward Nation…I am grateful for you being here. Each day is an opportunity to spend time with you and today’s top business owners. I approach each episode with humility and eagerness to learn by tapping into minds and experiences greater than my own. But why do I do this? Because I know that when times get tough -- the knowledge I have learned from our guests and all of these collective experiences will fuel my resiliency. So I have the courage to stand in the storm -- to see it through to the other side -- and shout, “I will not give up until I WIN.” We will all face storms, Onward Nation...and my hope for you is that these three skills will serve you well during your storm. You, Onward Nation...you...have 86,400 seconds today -- and I encourage you to dissect the three skills I just shared with you and quickly apply them into your business and into your life. And lastly, I just want to say thank you...thank you for being here, Onward Nation, and thank you for giving me the privilege to be with you each morning -- to share strategies to help you move your business onward to that next level. I will be back on Monday -- following a two-day break for Thanksgiving. On Monday, we will share my recent interview with Dr. Tony Alessandra -- another one of today’s top business owners. Until then, please know how grateful I am you are part of the ever growing Onward Nation. I wish you and your family a very Happy Thanksgiving. Onward with Gusto! You can also find us here: ----- OnwardNation.com -----

The Successful Pitch with John Livesay
TSP026 | Jon Paul - Harder Faster Cheaper Is Not A Change In Direction

The Successful Pitch with John Livesay

Play Episode Listen Later Sep 25, 2015 31:08


  Episode Summary Jon Paul is the CEO of Value Added Finance Resources and brings an incredible amount of experience to this interview. Jon has turned companies hitting rock bottom around to multiple million dollar revenue streams. He prevents entrepreneurs, nonprofits, and startups from making key mistakes that could ruin their success as a business. Jon talks on several different ways you can value your company and how you can prevent a down round from happening on your second round of funding. Key Takeaways 02:10 - Harder, faster, cheaper is not a change in direction. 03:15 - What's Jon's background? 06:55 - Jon talks on helping a telecom provider grow their stock from $2 to $65 in two years. 12:45 - How much equity should I gave a CTO or someone similar? 14:30 - How do you value a company accurately? 19:15 - What's a down round? 21:05 - How can you prevent a down round from happening? 23:45 - Tips to keep in mind when pitching? 28:45 - Founders need opposite partners. Example: The risk taker who has someone to watch his back. Tweetables You need to start even if where you end up is not where you think you're going.Harder faster cheaper is not a change in direction.Early investors should get rewarded the most.Startups need yin and yang on the team.Learn from the past, but look forward. Links Mentioned Disrupting Class by Clayton Christensen The Innovator's Dilemma by Clayton Christensen Competitive Strategy by Michael E. Porter Blink: The Power of Thinking Without Thinking by Malcolm Gladwell Freakonomics People Smart in Business by Tony Alessandra and Michael J. O'Connor Content Chemistry by Andy Crestodina Value Added Finance Resources Want the Transcription? Click Here to Download Share The Show Did you enjoy the show? I'd love it if you subscribed today and left us a 5-star review! Click this link Click on the 'Subscribe' button below the artwork Go to the 'Ratings and Reviews' section Click on 'Write a Review'

God's Men of Influence PODCAST
#39 “Stuck on Stupid” Without God - Tony Alessandra

God's Men of Influence PODCAST

Play Episode Listen Later Jun 22, 2015 37:44


Pride makes it very difficult to be a great leader as a husband, father, business owner and Christian, but it is always there.  The enemy wants us to be prideful and put ourselves before God.  On this episode, Dino’s guest Tony Alesandra professes that he must always remember that God is in charge and he must lead his community by the example of service not words.  Take a listen to Tony’s very personal and inspirational walk with God.   “Trust in the Lord with all your heart and lean not on your own understanding” - Proverbs 3:5   Tony needs reminders that God is there and on his side.  He feels “stuck on stupid” when he walks alone, so he now creates a very personal walk with God. Biggest Weakness - There are times when he backslides and thinks only of himself.  In those moments he has to remind himself that God’s in charge.  Pride and ego build when things are going well and then you crash. Biggest Strength - Leading by example.  Tony tries very hard to let his walk speak louder than his words. There is no need to judge anyone.  Only God is perfect. Dark Time - When Tony went to college he forgot that God was there for him and spent those years focusing on himself and what he wanted. At age 27 his friend moved in and they began doing bible study in the morning. A-ha moment - When Tony began asking God to help him find his wife she appeared and they married 3 months after beginning their relationship.  He then knew he had to re-commit to God.  They’ve been married for 22 years. Advice - Don’t put your ego first.  Serve the person you’re with as well as the relationship. Transition from Catholicism to Christianity was ego because he went from a rigid to fluid relationship with God. Be bold and ask God into your life.  Also, become part of a great church that suits you. God’s Men of Influence - Be a man of God in the workplace so that you may lead. Tony is a member of Capo Beach Church. Tony was baptized as a baby and again at age 31. The closer Tony gets to God, the more he realizes he’s still far away. Best advice given - Rick Warren “Choose to Grow from it instead of Go from it”.  Leaders don’t run. Recommended Book - “Jesus Calling” - Sarah Young Favorite Charity - Boystown tony@ins-solutions.com   For past shows and to learn more about the God's Men of Influence community, check us out atwww.godsmenofinfluence.org Join us on Facebook for our daily devotionals and updates and please like our page www.facebook.com/GodsMenOfInfluence     Help us spread the Word and please rate our show on itunes and leave comments for us. Tell us what insights you took from this episode.

Business Brain Food
BBF050_Profiling_for_Business_Success_with_Dr_Tony_Alessandra.mp3

Business Brain Food

Play Episode Listen Later Apr 21, 2015 68:56


Profiling for Business Success With Dr. Tony Alessandra Have you ever had problems with co-workers because you just did not mesh with them? The company you work for probably didn’t use a DISC assessment when building your team! A DISC assessment measures someone’s behavioural style - how they behave with others. DISC stands for four different patterns of behavior: D=dominance, I=influence, S=Steadiness, and C=Conscientiousness. Everyone has a mixture of all four areas. A DISC assessment is accurate, simple, and practical. * Press play above to listen to this weeks Podcast * Dr. Tony Alessandra owns a company called Assessments 24x7, which offers assessments, training, and support. Many businesses use profiling and personality tools and assessments for sales training, leadership training, team building, and communication management. Then businesses can get more sales, have better leaders and managers, and put a great team together. An assessment is an incredible strategic tool that offers tremendous value to your company! In this episode of Business Brain Food you will learn: ** Different types of assessments ** Definition of a DISC assessment ** Difference between natural and adaptive styles ** How businesses use DISC assessments ** Background of Assessments 24x7 ** Difference between Myers-Briggs and DISC assessments ** How to implement assessment results ** How personality types impact all areas of your life Resources mentioned in this episode: ** Tony Alessandra: www.alessandra.com ** Assessments 24x7: www.assessments24x7.com ** Follow Ben Fewtrell on Twitter: https://twitter.com/bfewtrell ** Digital Disruptors to Challenge Bricks and Mortar Banks: www.abc.net.au/am/content/2015/s4217362.htm ** BBF:028 The Great Fragmentation with Steve Sammartino: http://actioncoachanz.com/bbf028-the-great-fragmentation-with-steve-sammartino ** ActionCOACH: actioncoachanz.com/stitcher ** The Magic of Thinking Big: http://www.amazon.com/The-Magic-Thinking-David-Schwartz/dp/0671646788 ** Speakers Office: www.speakersoffice.com ** The One Minute Manager: http://www.amazon.com/Minute-Manager-Kenneth-Blanchard-Ph-D/dp/074350917X ** Words With Friends App: https://itunes.apple.com/us/app/new-words-with-friends/id804379658?mt=8 Do you use assessments when hiring and training? Take the advice offered in this podcast on why it is important to use assessments to take your business to the next level. Also, if you are enjoying these Business Brain Food podcasts, then make sure to share them via social media sites or email the links to family and friends. A lot of time and effort goes into producing each of these podcasts with the goal in mind of the more people we can inspire about business the better. You can help us do just that! Until next time, have a profitable day! Cheers, Ben Fewtrell (02) 9111 5000

Inside Personal Growth with Greg Voisen
Podcast 12: The Platinum Rule with Tony Alessandra

Inside Personal Growth with Greg Voisen

Play Episode Listen Later Jun 24, 2014 33:05


Podcast 12: The Platinum Rule with Tony Alessandra by Greg Voisen

You Can If You Will
The Platinum Rule with Dr. Tony Alessandra

You Can If You Will

Play Episode Listen Later Sep 3, 2013 31:00


Guest: Dr. Tony Alessandra - Communication Expert Key Points ~ Where It All Got Started ~ Assessments - How These Can Help You ~ Creating Excitement ~ Knowing Your Customer and Doing Your Research ~ The Golden vs Platinum Rule ~ Personality Types ~ Directors vs Socializers ~ Homework Assignment

Creating Wealth Real Estate Investing with Jason Hartman
CW 165: Building Relationships, Customers and the Bottom-Line with Dr. Tony Alessandra CEO of the Assessment Business Center

Creating Wealth Real Estate Investing with Jason Hartman

Play Episode Listen Later Apr 15, 2010 26:52


Jason talks with Dr. Tony Alessandra CSP, CPAE about The Platinum Rule. Listen at: http://www.jasonhartman.com/radioshows. Tony has a street-wise, college-smart perspective on business, having been raised in the housing projects of NYC to eventually realizing success as a graduate professor of marketing, entrepreneur, business author, and hall-of-fame keynote speaker. He earned a BBA from the

Better Than Coffee
Dealing with Burnout

Better Than Coffee

Play Episode Listen Later Oct 6, 2009 21:02


by Dr. Tony Alessandra (an article in the 'AdvantEdge Newsletter' from www.nightingale.com) ['Better Than Coffee' is hosted by Traci McCain]

The Sales Podcast
Dr Tony Alessandra, The Doctor of DISC

The Sales Podcast

Play Episode Listen Later Jan 1, 1970 44:55


http://www.thesaleswhisperer.com/blog/topic/podcast http://MakeEverySale.com * DISC and many other assessments * Four basic patterns of behavior * Dominant * Interacting / Influencing * Steady / Amiable / Relator * Conscientiousness / Cautious / More of a thinker or analytical type * Personal development, team building, leadership development, sales effectiveness, selection of job hires / candidates, etc. * DISC Fitness System at Assessments 24x7 * Benchmark: * The job * The ideal candidate * What you're shooting for in a new hire * Match candidates against the benchmark * There is a simplicity and practicality in DISC * Other tools like MBTI are great for internal assessments but it can be confusing and often needs an expert to interpret them * DISC gives you two basic scores * Personal * Adapted: how I behave when I'm with others and have to change my pattern to reduce conflict * Carl Yung in 1927 wrote "Psychological Types" * "The Emotions of Normal People" * "Professor Marston and the Wonder Women" * Look at characters in the public domain to understand how to identify and anchor the concept of DISC profiles in sales * "The Odd Couple" was a classic with only two characters who clashed between "I" and "C" * "Seinfeld" * Jerry - "S" * Elaine - "D" and some "I" * Famous people can fall out of favor so he doesn't use them any longer in his books and training * So use historical characters who are dead with no baggage * In sales get the customer talking more than you with open ended questions * Make two either-or decisions as they talk * Are they more open or guarded? * Are they more direct or indirect? * Direct but guarded = D * Direct but open = I * Indirect and open = S * Indirect and guarded = C * If they're open then start with more chit-chat * If they're guarded then get to the point * If they're direct then move faster * If they're indirect then move slower * He sold door-to-door during the summers in New Jersey while in college * He had a 3-ring binder and flipped through it * He wouldn't pick up the hint when people wanted to slow down or speed up * How to handle a High D * It's a bit difficult * They want to run the show * If you butt heads it could be the end * How to handle High S's and C's (indirect and slower-paced) * Information-driven (C more so) * The S likes to get others involved while the C may make the decision on their own * Go in prepared * Understand their needs * Give them options * Give them data and documentation * The "Cs" want to sleep on it * Clarify with them "Do you have all the information you need to make a decision?" * Have an agenda and cover it with them up front * Don't wing it * Admit when you don't know * Task-oriented: D & C * C's are slower and like data more * D's are risk takers * C's want all the options * D's want a couple of options * Relation-oriented: I & S * S vs C * Both procastinate * S's procrastinate getting started * C's procrastinate finishing * The three V's * Verbal * Vocal * Visual * Take his Sales IQ assessment—48 questions Support this podcast at — https://redcircle.com/the-sales-podcast/exclusive-content Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy