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The CPGGUYS cover the recently concluded Shoptalk spring 2025 from Las Vegas. What a show! Besides our opening networking reception, we had a chance to meet up with many brands, retailers and of course all our sponsors. This episode is collectively sponsored by Epsilon, Dunnhumby, Osmos, Apply to join the Cornell retail media program https://ecornell.cornell.edu/certificates/marketing/retail-media-strategy/ Find Sri Rajagopalan on Linkedin at : https://www.linkedin.com/in/sri-rajagopalan-09a0062/ Find Peter VS Bond on Linkedin at : https://www.linkedin.com/in/pvsbond/ Find CPGGUYS on Linkedin at : https://www.linkedin.com/company/56451211 Find CPGGUYS online at : https://www.cpgguys.com/ Here's what we discussed : 1. Different tracks for learning 2. Key mainstage presentations 3. Detailed analysis of the omnichannel track and breakouts 4. Networking opportunities
The CPGGUYS cover the recently concluded Shoptalk spring 2025 from Las Vegas. What a show! Besides our opening networking reception, we had a chance to meet up with many brands, retailers and of course all our sponsors. This episode is collectively sponsored by Epsilon, Dunnhumby, Osmos, Apply to join the Cornell retail media program https://ecornell.cornell.edu/certificates/marketing/retail-media-strategy/Find Sri Rajagopalan on Linkedin at : https://www.linkedin.com/in/sri-rajagopalan-09a0062/Find Peter VS Bond on Linkedin at : https://www.linkedin.com/in/pvsbond/Find CPGGUYS on Linkedin at : https://www.linkedin.com/company/56451211Find CPGGUYS online at : https://www.cpgguys.com/Here's what we discussed : 1. Different tracks for learning2. Key mainstage presentations3. Detailed analysis of the omnichannel track and breakouts4. Networking opportunitiesCPG Guys Website: http://CPGguys.comFMCG Guys Website: http://FMCGguys.comCPG Scoop Website: http://CPGscoop.comRhea Raj's Website: http://rhearaj.comLara Raj in Katseye: https://www.katseye.world/DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual's use of, reference to, or inability to use this podcast or the information we presented in this podcast.
RMT is brought to you by Grace & Co, the marketing acceleration consultancy. Presented by Colin Lewis and Viv CraskeThis episode: Dunnhumby & AI, Walmart Scintilla, and measuring incrementality Hosted on Acast. See acast.com/privacy for more information.
This is Retail Media Therapy, from Grace&Co.Viv and Colin are your personal therapists in the world of retail media, solving all your retail media problems. In this episode they dive into the biggest stories, most surprising events and the biggest opportunities that arrives in 2024.Instacart, Google, Co-op, Walmart Connect, TikTok, Tesco, Dunnhumby & Group M, Perplexity, Boots Media Group, Liveramp, Criteo, Omnicom, Interpublic... and no 2024 wrap up would be complete without lots of talk of AI.For much more check out retailmediatherapy.com and remember to 'follow' for your latest Retail Media Therapy podcast, where you can lie on the couch and we can solve all your retail media problems! Hosted on Acast. See acast.com/privacy for more information.
En los últimos diez años se ha producido un cambio profundo en los hábitos de consumo de los españoles. Para crear una marca, es preciso conocer los valores y los hábitos de consumo de la sociedad, tener un propósito claro que conecte con las personas y convertir las tendencias en oportunidades de negocio. En este podcast te contamos los casos de dos pymes: Blue Banana y Harper & Neyer. Las pymes que quieren adaptarse a las tendencias de consumo deben implementar estrategias omnicanal, anticiparse a los cambios del mercado y mantenerse informadas sobre las tendencias emergentes para ajustar su oferta de productos y servicios. También es necesario que sepan cómo personalizar la experiencia de compra, que debe ser innovadora y satisfactoria para que los clientes conecten de manera más profunda con la marca, como recoge el estudio Consumer Pulse de Dunnhumby, que pone de relieve que los consumidores buscan una mayor conexión emocional con las marcas y anteponen la experiencia sobre el precio. Las pymes Blue Banana -una marca de moda construida sobre valores sostenibles para conectar con los jóvenes- y Harper & Neyer -una firma de ropa atemporal que ha apostado por una identidad fuerte que les ha permitido diferenciarse y crecer rápidamente- han sabido cómo emocionar a los clientes y ofrecerles experiencias memorables que los conecten de manera más profunda con su marca. También han creado nuevas oportunidades de negocio, detectando nuevas tendencias sociales y de consumo. Te lo contamos todo en este podcast.
Send us a textCausal Bandits at cAI 2024 (The Royal Society, London)The cAI Conference in London slammed the door on baseless claims that causality cannot be used in industrial practice.In the episode of Causal Bandits Extra we interview participants and speakers at Causal AI Conference London, who share their main insights from the event, and the challenges they face in applying causal methods in their everyday work.Time codes:00:29 - Eyal Kazin (Zimmer Biomet)01:44 - Athanasios Vlontzos (Spotify)04:02 - Mimie Liotsiou (Dunnhumby)06:13 - Fernanda Hinze (Croud)09:00 - Clara Higuera Cabañes (BBVA)10:28 - Javier Moral Hernández (BBVA)11:25 - Álvaro Ibraín Rodríguez (BBVA)12:10 - Hugo Proença (Booking.com)13:21 - Debora Andrade (Seamless AI)15:09 - Puneeth Nikin (Croud)17:54 - Puneet Gupta (Cisco)19:43 - Arthur Mello (Sephora)=============================
Edwina Dunn the co-founder of dunnhumby, the data analytics company behind Tesco's Clubcard and numerous loyalty programs worldwide. Tune in to hear his thoughts on: What were the key value adds of the dunnhumby board? (0:50) How did you manage to land the transformative deal with Tesco? (3:14) How did it feel when you landed the deal? (6:54) How did you get comfortable making one big bet on one customer? (7:56) Why were Tesco happy to share their sensitive data with you and not others? (9:36) Did your investor directors add any value? (12:42) What was the board's role in your growth? (16:20) When and how did you break into new markets? (19:16) Did all the markets work out equally well? (20:16) How did you make sure you got the best deals in your strategic partnerships? (22:20) Did you get your pricing right? (23:41) If you'd had a board, do you think it would have been able to add more value to you on that journey? (28:37) What was the single biggest value add of your independent director? (31:27) How did you do your exit? (34:58) ⚡The Lightning Round ⚡(38:22) Host: Oliver CummingsProducer: Will Felton Music: Kate Mac Email: podcast@nurole.com Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom
"We need to stop recycling past strategies. Too often, brands fall back on what worked before instead of innovating. We need a 'test and learn' mentality to drive real growth with retail media." Jack Johnson, Head of Ocado AdsIn this episode of Time For a Reset Marketing Podcast: Insights from Global Brand Marketers, brought to you by CvE Marketing Consultancy, host Paul Frampton connects with Jack Johnson, Head of Ocado Ads at Ocado Retail, UKs popular and preferred online grocer. Jack highlights Ocado's unique position as a leading online-only grocery retailer, emphasizing their innovative use of data and flexible advertising solutions. He stresses the importance of moving away from legacy retail media strategies and advocates for a “test and learn” mentality. He shares insights on their groundbreaking "MPDLab" initiative and how Ocado's comprehensive data approach sets it apart from competitors. Jack also discusses key industry challenges, like a greater need for measurement standardization and the essential skill set for current and future leaders in a dynamic retail media landscape. Here are some key talking points from the episode:Understanding Ocado's Retail Business Innovation in Retail Media to Drive Rapid Product LaunchHow Ocado Ads Sets Itself Apart from Other PlayersThe Need for Flexibility and a Customer-Centric ApproachThe Need for Standardising Measurements in Retail MediaAttributes of a Retail Media LeaderJack started his career at IRI before moving to Dunnhumby in 2015, a global leader in customer data science. After various commercial roles at Dunnhumby, working with P&G, GSK, and L'Oréal, Jack led a programme to develop a new approach for commercializing Clubcard data across a client syndicate. Jack then went on to manage several teams responsible for commercializing Tesco Clubcard data and insight solutions before working directly with the Tesco insight team, managing a group of insight managers and data science teams to advise on the launch of Aldi Price Match and Clubcard prices. Since joining Ocado back in 2021, Jack has led teams responsible for the data monetization of Ocado's wealth of sales and customer data and now leads Ocado Ads, Ocado's retail media network.Support the show
Dave Balter is a serial entrepreneur with a distinguished track record of impacting various industries. He founded BzzAgent, which was acquired by Dunnhumby, and Smarterer, which was acquired by Pluralsight. His current venture, Flipside Crypto, leads the way in providing indexes and investment vehicles for cryptocurrencies.Dave's career includes executive roles at prominent global organizations and venture investments as a partner at Boston Seed. In 2024, he was honored as one of The Boston Globe's Top 50 Tech Power Players. He is also the author of several influential books, including The Humility Imperative. Dave has been an engaged 3i Member since 2023. Listen to the episode to hear: * Revolutionizing industries with data: Insights from his work with BzzAgent and Flipside Crypto * Leadership and innovation: Key lessons from his book The Humility Imperative * The future of blockchain and cryptocurrency: Dave's Predictions and strategic outlookLearn more about 3i Members and follow us on LinkedIn for updates.
Welcome to Season 2, Episode 75 of The Full Circl Podcast! In this episode of the Full Circle Podcast, we talk with Martyn Booth, Chief Information Security Officer for Dunnhumby, the world's largest consumer data analytics company. Martiy shares his journey from working on the NHS modernization program at Accenture to pivotal roles in PA Consulting, PDC, and Deloitte. Reflecting on his school years in Farnham, Surrey, he discusses the importance of commitment in education and offers advice to young aspirants, especially those from non-traditional backgrounds, to explore opportunities in information security. His story highlights the evolving landscape of cybersecurity and the growing inclusion of diverse talents. Thank you for tuning in to this episode of The Full Circl Podcast. We hope you found Martyn's insights valuable and that they inspire you on your own career journey. Stay tuned for more engaging discussions and valuable career advice in future episodes! The Full Circl Podcast takes a closer look into the lives and stories of aspirational leaders worldwide. A range of powerful themes are explored throughout each episode such as; the powerful stories of these Leaders, their pathway to success, and advice to Future Leaders. Find out more at - http://www.circl.org Follow us on Instagram - @Circlgram Follow us on LinkedIn - https://linkedin.com/company/circllearning Be sure to like and subscribe for more episodes! Thank you for listening.
Thanks for joining us for a spot of Retail Media Therapy!In this week's episode, Viv and Colin, get into Tesco, Dunnhumby & GroupM, Walmart and YouTube Instacart.For more check out retailmediatherapy.com and remember to 'follow' for your latest retail media therapy sessions. Hosted on Acast. See acast.com/privacy for more information.
Tesco Clubcard Creator and Founder of The Female Lead Edwina Dunn is a globally renowned Big Data pioneer. In this episode of Show Me the Way, the author of When She's in the Room talks about using data science to unlock the spending power of women and believes knowing women better will release billions of pounds of new income. We discuss her data-driven, not-for-profit, The Female Lead which encourages girls to increase their self confidence and self belief through inspiring role models. Edwina says in business, (and life), two is better than one and believes the greatest gift you can give a child is imagination. Her recommendation for Emmeline's bookshelf is an inspiring and creative choice. Edwina Dunn is a pioneering and successful leader in the data industry, known for delivering transformative business change. She co-founded Dunnhumby, which revolutionized the retail and consumer goods industry by pioneering Tesco Clubcard and other global loyalty programs. Her vision and work transformed the way retailers used customer data to drive their businesses, providing insights that had previously been unimaginable. The success of Dunnhumby has been replicated worldwide, becoming the industry standard for customer insights. Its strategic importance was underlined when it was acquired by Tesco in 2011. Edwina has served on a number of government boards including HMRC (NED), The Geospatial Commission (Commissioner) and The Centre for Data Ethics and Innovation (Chair). She also invested in a new generation of data and predictive algorithms when she became Chair of Starcount. Her pioneering work has earned her numerous accolades, including an OBE for her services to data and business in 2019, honorary doctorates from a number of universities. Today, Edwina is at the helm of The Female Lead which is an active community of 8 million women, underpinned by an educational foundation, and focused on celebrating the achievements and diversity of women who shape our world. Using data to understand the challenges women face, Edwina works with businesses and the government to create new, mutually beneficial models and policies for the workplace. Books for Emmeline recommendation: The Chronicles of Thomas Covenant https://amzn.eu/d/bLPJb4k Edwina Dunn's Book: When She's in the Room https://lnk.to/WSITREdwinaDunn Resources: The Fulfilment Finder Engage with The Female Lead: LinkedIn - thefemalelead Instagram @the_female_lead Tik Tok - @thefemalelead
Welcome to Omni Talk's Retail Daily Minute. Stay updated with today's top retail headlines:Target's Decade-long Expansion Plan: Target announces plans to construct over 300 new stores in the next 10 years while investing in enhancing existing locations. Dunnhumby and Placer.ai Enhance Shopper Insights: dunnhumby and Placer.ai expand their partnership to provide retailers with comprehensive shopper insights. Tractor Supply Elevates Neighbor's Club Loyalty Program: Tractor Supply Company revamps its Neighbor's Club loyalty program with lower spending thresholds, faster rewards redemption, personalized offers, and exclusive benefits for military, veterans, and first responders. Stitch Fix's Strategy Shift to Boost Sales: Stitch Fix (somewhat) unveils a new strategy focused on improving customer onboarding and interactions. Stay tuned to Omni Talk's Retail Daily Minute for more insights into the ever-evolving world of retail and don't forget to use our code "OMNITALK" for Shoptalk -- there's only 9 days left until the show! #RetailStrategies #CustomerInsights
In this episode we welcome Colleen Martin, Chief Revenue Officer for Caddle, as a new regular contributor. Colleen brings a wealth of business acumen and insight, offering listeners custom research and industry perspectives. She will return as a regular feature guest with customers, never seen before research debuted on the pod in the coming weeks and months!The episode dives into the contentious issue of dynamic pricing, spotlighting a controversial (but misunderstood?) statement from Wendy's president. Sylvain unravels the complexities of dynamic pricing strategies, questioning why such a standard business practice stirs significant public uproar.Further stirring debate, the president of Kellogg's off-the-cuff suggestion for economic relief through cereal dinners sparks criticism. The hosts dissect the implications of such statements on consumer perceptions and brand image.The conversation shifts to accolades and industry developments, highlighting H-E-B's triumph in Dunnhumby's Annual Retailer Preference Index report, asserting its dominance in the U.S. grocery sector with a unique blend of price, quality, and convenience.In more sombre news, the episode covers the U.S. Justice Department's lawsuit to block the Kroger and Albertsons merger, emphasizing potential consumer and employee impacts. Additionally, the hosts tackle a concerning New York Times article on lead contamination in applesauce, exposing gaps in the food safety system.Finally, big congrats to a friend of the pod, Aeryon Ashlie, on her nomination for the RBC Women of Influence Awards! About UsDr. Sylvain Charlebois is a Professor in food distribution and policy in the Faculties of Management and Agriculture at Dalhousie University in Halifax. He is also the Senior Director of the Agri-food Analytics Lab, also located at Dalhousie University. Before joining Dalhousie, he was affiliated with the University of Guelph's Arrell Food Institute, which he co-founded. Known as “The Food Professor”, his current research interest lies in the broad area of food distribution, security and safety. Google Scholar ranks him as one of the world's most cited scholars in food supply chain management, food value chains and traceability.He has authored five books on global food systems, his most recent one published in 2017 by Wiley-Blackwell entitled “Food Safety, Risk Intelligence and Benchmarking”. He has also published over 500 peer-reviewed journal articles in several academic publications. Furthermore, his research has been featured in several newspapers and media groups, including The Lancet, The Economist, the New York Times, the Boston Globe, the Wall Street Journal, Washington Post, BBC, NBC, ABC, Fox News, Foreign Affairs, the Globe & Mail, the National Post and the Toronto Star.Dr. Charlebois sits on a few company boards, and supports many organizations as a special advisor, including some publicly traded companies. Charlebois is also a member of the Scientific Council of the Business Scientific Institute, based in Luxemburg. Dr. Charlebois is a member of the Global Food Traceability Centre's Advisory Board based in Washington DC, and a member of the National Scientific Committee of the Canadian Food Inspection Agency (CFIA) in Ottawa.About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc. and a Senior Advisor to Retail Council of Canada and the Bank of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Today's Shopping Choice and Pandora Jewellery.Michael has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated worldwide in thought leadership panels. ReThink Retail has added Michael to their prestigious Top Global Retail Influencers list for 2024 for the fourth year in a row.Michael is also the president of Maven Media, producing a network of leading trade podcasts, including Remarkable Retail , with best-selling author Steve Dennis, now ranked one of the top retail podcasts in the world.Based in San Francisco, Global eCommerce Leaders podcast explores global cross-border issues and opportunities for eCommerce brands and retailers.Last but not least, Michael is the producer and host of the "Last Request Barbeque" channel on YouTube, where he cooks meals to die for - and collaborates with top brands as a food and product influencer across North America
It seems like everyone's talking about product thinking, but do we truly understand what it means in practice? dunnhumby's Chief Product & Strategy Officer, David Zimmer, shares his learnings as a product leader whose career spans both traditional and digital-native organizations. This episode will give product and business leaders valuable insight into the challenges and opportunities of becoming a product organization. Host: Kimberly Boyd, Head of Customer Marketing & Insights, Thoughtworks Guest: David Zimmer, Chief Product & Strategy Officer, dunnhumby
Discover the future of grocery shopping with Vince Torelli, the customer strategy maestro at Duhumbi, as we unravel the secrets behind what really drives your choice of where to buy your groceries. Vince, with his rich blend of international experience and genuine zest for food and strategy, brings us an insider's look at how Duhumbi weaves personalization and customer loyalty into the very fabric of their retail solutions. We dig into the pivotal role of customer data, and how it's shaping grocery shopping experiences to cater to individual needs, from your budget considerations to your taste for local flavors.Join our heartfelt journey that goes beyond the aisles and checkout lines, touching upon the ethos of gratitude that guides my life, influenced by my family's Italian heritage. Vince shares his personal narrative too, contributing to our rich tapestry of insights. We cover everything from HEB's community-focused strategies to Amazon's digital personalization prowess, illustrating how building a genuine connection with customers can lead to unwavering loyalty. Whether you're in the retail industry, a foodie, or just curious about the evolution of shopping, this episode is packed with industry expertise and personal stories that will enrich your understanding of the power of personalization in retail.
Season 4 has arrived and we start with a cracking episode. We talk to Susan Rose who is an expert in customer-centric retail strategy and customer behavioural segmentation. She has worked in this field since joining Dunnhumby in 1991, where she was part of the team that developed and launched the highly acclaimed Tesco Clubcard loyalty programme.Since then she has founded multiple businesses including retail analytics specialist 5one, Zinc, Keystone consulting and most recently Science of Shopping.In short, she's smart and experienced and definitely worth 40 minutes of your time to listeExternal resources:Science of Shopping - CLICK HEREAudio-Visual assets:Imagery: Photo by Matthew Brodeur on UnsplashMusic: Hot Thang by Daniel Fridell. CLICK HEREMusic: You oughta know by Rockin' for Decades. CLICK HERE
In this episode of Time For a Reset: The Marketing Podcast with Global Leaders, Nick King, Global Practices Lead at CvE, sits down with Tom Langley, Head of Personalisation and Retail Media at John Lewis Partnership. The John Lewis Partnership is the UK's largest employee-owned business and the parent company of two legacy brands - John Lewis and Waitrose. For over 90 years, the Partnership has operated as a force for good with the core objective of developing fair and sustainable relationship with all stakeholders, including customers, suppliers, and communities. The engaging discussion covers Tom's role in creating new data-led customer propositions and capabilities for the group's brands and the need to press the reset button to prioritise marketing and brand building in retail organisations. Tom also highlights the importance of data and technology in personalisation efforts and how it can simplify the marketers' job by automating routine tasks. The conversation also covers privacy and data protection and the Partnership's sustainability drive. You can also get an excellent overview of the main highlights and discussion points by reading our blog piece of the episode.Join them as they discuss: The role of marketing and brand building at the the board level of retail companiesHow invested are senior marketers with the technology stackUsing AI and ML-driven data science to deliver value exchangesWalking the thin line between personalisation and customer data privacyA beyond the horizon look into the role of retail media Overcoming the challenge of measuring the ROI of retail mediaSustainability as a part of the Partnership's DNAAdvice for young marketing professionals As Head of Personalisation and Retail Media at the Partnership, Tom's role focuses on evolving and scaling the retail media services of the brand for the benefit of its customers, advertisers and the Partnership. Prior to joining the Partnership, Tom spent 15 years at Dunnhumby, working with Tesco and other retailers around the world to design and build their retail media businesses. Tom is a passionate and energetic business leader with extensive experience in digital marketing and E-Commerce at Retail and FMCG brands. He is adept at dealing with complex and innovative data sources and using customer data science to understand and improve shopper experience.The full transcript is available here.Support the show
Welcome to the Retail Media Moguls podcast hosted by Stuart Adamson and brought to you by Platform 195. Join us as we connect you with thought leaders in the retail media industry to discover how companies can use retail media to accelerate growth. Today's guest is Tom Langley, a dynamic business leader with over eighteen years of leadership experience across retail media, digital marketing, and E-Commerce. Tom is the Head of Personalisation and Retail Media at John Lewis Partnership. We discuss the journey of JLP in embracing retail media, the challenges of articulating the retail media offering, and the products offered. Tom shares his insights on the importance of audiences, collaboration with brands, and the role of data and analytics in retail media.
Nick Ashley, Managing Director Tesco Media and Insight Platform at dunnhumby joins us to share his Retail Media wisdom. With him, we'll explore how the UK largest grocer views Media and much more: Connecting Retail Media with Tesco's In-store experience #forgetthefunnel to create a true 360 brand experience Closing the loop and assessing returns on investment dunnhumby: putting a loyalty plus Retail Media proposition together
In this episode of the Employee Onboarding Poscast, we sit down with Kaira Boston, Program Manager for Dunnhumby, a global customer data science platform. In this conversation, Kaira shares her perspective on employee onboarding from the viewpoint of a project manager.We dive into the importance of preboarding, which Kaira considers one of the most critical elements of the onboarding process. Preboarding, as Kaira explains, is the period between when an employee accepts an offer and their first day on the job. During this time, Kaira stresses the importance of setting clear expectations and building a connection with new hires.We also explore the benefits of onboarding buddies, which Kaira believes add a level of personalization and support for new hires. As someone who's spent her entire 20-year corporate career in project management, Kaira is passionate about people management, and it shows in her approach to onboarding.Tune in to this episode to learn from Kaira's wealth of experience, as she shares insights and best practices for effective employee onboarding. Whether you're a new hire, a hiring manager, or a seasoned HR professional, this conversation offers valuable takeaways for anyone looking to improve their onboarding process.
In the latest episode of our Identity Architects podcast, InfoSum's Director, Customer Success, Amy Tranter, sat down with Stephen Shepherd, Media Strategy and Partnerships Director at dunnhumby, to discuss retail media, a customer-first approach, collaboration, and much more.---More information on InfoSum https://www.infosum.com/More information on Retail Media: https://www.infosum.com/industries/retail-media InfoSum Case Studies: https://www.infosum.com/resources/library/case-studies ---Subscribe to our newsletter: https://www.infosum.com/resources/insights Follow us on LinkedIn: http://www.linkedin.com/company/infosumhq
How do the latest developments from Tesco Media & Insight Platform, powered by dunnhumby, push the channel forward and how are they helping connect above-the-line campaigns to the in-store experience?As we head into a year of tightened consumer spending and overall uncertainty, marketers are looking for ways to manage risk while also delivering customer value and powering brand growth.Could retail media be part of the solution?Tesco has been partnering with brands on retail media for more than a decade and is set to expand its product portfolio extensively this year with new product and partnership opportunities that can better support brands to connect with their customers no matter where they are in their journey from sofa to store.Brand marketing teams and agencies are increasingly recognising the opportunities offered by retail media, and how they can take advantage of Tesco Media & Insight Platform's customer-first approach.#PartnerContentCampaign's commercial editor Suzanne Bidlake is joined by Uche Ofili, head of media agency at Dunnhumby and Kiessé Lamour, global head of media, commerce at Wunderman Thompson to discuss what tangible difference this is making and why retail media - plus powerful first-party customer data - should be on the shopping list for marketers and agencies looking to build brand awareness, facilitate more relevant conversations and drive sales in 2023. Hosted on Acast. See acast.com/privacy for more information.
Follow The FMCG Guys on Linkedin Watch on Youtube Dunnhumby Executives Siro Descrovi (Strategy & Insight Consultant) and Feroud Seeparsand (Senior Consumer Psychologist) join Efrain and Daniel to go over their latest Global Inflation and Consumer Pulse Reports. Topics Covered - Meaning of Inflation - Current macro-economic environmnet - Consumers' reaction - Strategies adopted by Retailers - How can FMCG brands adapt - A look into the future Links for both reports: - Global Inflation report https://resources.dunnhumby.com/global-inflation-report/ -Consumer Pulse report https://resources.dunnhumby.com/consumer-pulse-oct-2022/
In these ‘Shorts' episodes of my podcast, I'll be selecting my favourite moments from previous episodes. This one comes from Episode 18 with Edwina Dunn, one of the most successful leaders in the data industry, with a career of delivering transformational business change. In this clip, she talks about what we can do – particularly as parents – to help nurture the talent for the next generation of female leaders. FREE RESOURCES Ben's FREE 10-4-10 Leadership Programme: https://bit.ly/FREEleadershipmini-course (https://bit.ly/FREEleadershipmini-course) Ben's website: https://bit.ly/BenMortonLeadership (https://bit.ly/BenMortonLeadership) LISTEN TO THE FULL EPISODE HERE https://www.ben-morton.com/episode18/ (https://www.ben-morton.com/episode18/) SHOW LINKS Dunnhumby: https://www.dunnhumby.com/ (https://www.dunnhumby.com/) The Female Lead Podcast: https://www.thefemalelead.com/podcast-1 (https://www.thefemalelead.com/podcast-1 ) https://www.amazon.co.uk/Good-Night-Stories-Rebel-Girls/dp/014198600X/ (‘Good Night Stories for Rebel Girls' by Elena Favilli and Francesca Cavallo) https://www.amazon.co.uk/Female-Lead-Women-Shape-World/dp/1785033522/ (‘The Female Lead: Women Who Shape Our World' by Edwina Dunn)
Dave Clements, Retail Director for dunnhumby, talks with Julie Jeancolas, Head of Media and Customer Engagement Solutions, about all things retail media - why it's grown in importance for retailers and brands, the key factors for success, and how data and technology can help give retailers a competitive edge.
Tom Block, Head of Retail Pharmacy at dunnhumby, sits down with Christiane Feresin, Media & Customer Engagement Manager, to discuss the retail pharmacy sector and the evolving needs of customers in this post-pandemic world.
Dave Clements, Retail Director for dunnhumby, sits down with Emily Turner, Consulting Director, Customer Engagement and Media, to discuss all things customer first and personalisation. They talk about what does personalisation really means, how it has evolved, and take a look at who's doing it well, and the challenges you need to overcome to get it right.
Dave Clements, Retail Director for dunnhumby and David Ciancio, Head of Grocery for dunnhumby sit down to discuss key insights from the dunnhumby Consumer Pulse Survey, a two-year worldwide study of the impact of COVID-19 on customer attitudes and behavior across 23 countries.
The CPG Guys, PVSB are joined in this episode by Grant Steadman, North America President & Eric Karlson, Director of Strategy & Insights at dunnhumby, the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. Follow Grant Steadman on LinkedIn at: https://www.linkedin.com/in/grantsteadman/Follow Eric Karlson on LinkedIn at: https://www.linkedin.com/in/erickarlson/Follow dunnhumby on LinkedIn at: https://www.linkedin.com/company/dunnhumby/Follow dunnhumby online at: http://dunnhumby.com Grant & Eric speak about the recently-released 5th annual U.S. Retailer Preference Index Report. Find it here: https://www.dunnhumby.com/resources/reports/customer-first/en/5th-annual-us-retailer-preference-index/They answer these questions:1) What is the purpose of the RPI and what are the core data components & methodology that lead to the results? Why is dunnhumby well-positioned to publish this research?2) This is the 3rd year for RPI in the U.S. What's different about this year's report from a design perspective and what drove the changes?3) What were the top finds from this year's RPI? What mattered the most to shoppers and how is that different than last year?4) We see some familiar names on the list of highly regarded retailers, Amazon, HEB, Wegmans. One surprise to us was actually Market Basket, a regional New England retailer not known for being an omnichannel powerhouse. What made them stand out?5) Some of the retailers that didn't fare as well in this year's RPI still had record years for revenue growth. How should we reconcile this? Why did EDLP retailers not score as highly in the RPI?6) Retailers with strong omnichannel digital capabilities scored highly. Amazon Fresh jumped up a few notches. Is digital a key momentum driver in this RPI analysis? Why?7) Regional/super-regional retailers seemed to outperform the big national players. What would the RPI tell us about this?8) How did omnichannel retailers operating their own eCommerce platform perform compared to those who operate through 3rd party marketplaces? What are some lessons from your findings?CPG Guys Website: http://CPGGuys.comFMCG Guys Website: http://FMCGguys.comCPG Guys on Instagram: https://instagram.com/cpgguysPlease follow the Network of Executive Women at http://newonline.org/cpgguysDISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual's use of, reference to, or inability to use this podcast or the information we presented in this podcast.
Edwina Dunn OBE is best known as co-founder of the international data analytics company Dunnhumby, a business she launched from her kitchen table with her husband Clive Humby in 1989. By 2011, Dunnhumby had grown to be a company of 1500 people, reaching 350 million customers in 25 countries. Dunnhumby were the innovators behind the creation of the Tesco Clubcard scheme and widely credited with redefining the relationship between retailers and customers worldwide.Now retired from Dunnhumby, Edwina is currently CEO of Starcount, a digital start-up that measures the global tastes and trends of 1.7 billion people across 12 of the world's largest social networks, before applying a progressive view of data science to help brands navigate their social media journey. Edwina is also a passionate campaigner for women and spearheads the What I See Project - a not-for-profit initiative to promote the voices and experiences of women from around the world through the medium of film.Finally, Edwina is also Chair of Your Life, a Government-backed campaign to encourage more young people to consider careers in the STEM (Science, Technology, Engineering and Maths) industries. The campaign, which has a particular focus on girls and women, aims to increase participation in maths and physics A-levels by 50 per cent in three years.Edwina was awarded an OBE in the 2019 Queen's Birthday Honours, for services to Data and Business in the UK.Connect with Edwina Dunn via: LinkedIn and Twitter.Connect with The Female Lead: Instagram, LinkedIn and Twitter.Find out more about the Cambridge Union: YouTube channel, Twitter and Instagram.Watch the full interview via YouTube.A new episode EVERY WEEK, showcasing the journeys of inspirational entrepreneurs, side hustlers and their mentors. We discuss their successes, challenges and how they overcame setbacks. Focusing mainly on what they wish they had known when starting out. The podcast aims to give aspiring entrepreneurs the confidence to Start Up and Start Now by showcasing real and relatable entrepreneurs. After all, seeing is believing!Join the conversation using #startupstartnow and tagging us on Instagram, Twitter, Facebook and LinkedIn. Don't forget to leave a review as it really helps us reach those who need it and allows us to get the best guests for you! Connect with START UP. START NOW. and to nominate a guest please visit: www.startupstartnow.co.uk. To connect with Sharena Shiv please visit: www.sharena.co.uk.
Dave Clements talks with Neeraj Gehani, Global Product Director - Personalization Science, Measurement and Insights at dunnhumby about what Customer First means in Retail Media and shares some info on the new dunnhumby retail media platform.
A first for episode 46, our first-ever Customer Insight Leader podcast Live! This interview with Tom Spencer was recorded live in front of a studio audience at the Big Data London 2021 event at Olympia, London. Tom is the Head of Customer Data Science at Aviva. In our conversation, we hear his career story, including fourteen years' front-line experience at Dunnhumby (yes another podcast guest who has been through that training). Tom's career highlights include establishing Dunnhumby Korea as analytics lead, heading up the Asia region's analyst teams, and leading the South Korea business as Country Head. We also explore the critical topic of culture & how to create a great place to work. Given Tom's team at Aviva have won the ‘Best Place to Work in Data‘ at the DataIQ Awards in 2019 & 2020 he is well qualified to advise us on a winning formula. There is so much to enjoy in our conversation & I hope you find our first foray into taking the podcast on the road delivers some really useful insights.
David Ciancio talks with Richard Dawson, Global Customer Engagement Propositions Director at dunnhumby about what Customer First means in Retail Media.
This week, Karen is joined by Alison Williams, Head of Data Management and Governance at Dunnhumby. From a university degree in History, to leading a team of 140 data professionals, Alison has faced many challenges in her career. In this episode, she shares how she came to realise that her unconventional way of approaching data-related problems is her strength. She also discusses the importance of understanding different personality profiles and ways of thinking to improve effectiveness and collaboration across teams. Enjoy! ***************************** Show notes: ***************************** Alison spoke about: Insights personality test She recommends to listen to: Hub & Spoken: https://www.cynozure.com/hub-spoken/ Customer Insight Leader: https://www.customerinsightleader.com/the-customer-insight-leader-podcast/ HBR - Ideacast: https://hbr.org/2018/01/podcast-ideacast HBR - Coaching Real Leaders: https://hbr.org/2020/12/podcast-coaching-real-leaders
Bedrock is a boutique Data Science & AI practitioner and our podcast "Data Stand-up" is aimed to spread scientific knowledge and technical expertise relating to our work with clients. All guests contribute to this knowledge exchange by also sharing their own experiences, learnings, and achievements.In this episode, Jesús talks to Sergio Gómez, Staff Research Engineer at Deepmind. Sergio studied Computer Science at the Autonomous University of Madrid obtaining one of the best records and being recognised with the Professor Javier Martínez award to the best student. He also completed a master of science in computational statistics and machine learning at the London´s Global University. He started his professional activity at the Institute of Engineering and Knowledge in Madrid, he was also briefly in Dunnhumby in London to later start his stage in Deepmind where he has been for more than 7 years.In this call, Jesús talks to Sergio about his arrival at the company shortly before being acquired by Google, his professional development within it, and the most important challenges he has faced since his inception in the world of data and artificial intelligence.Deepmind is a team of scientists, engineers, machine learning experts, and more, working together to advance the state of the art in AI. They´re always been fascinated by human intelligence – it shaped the modern world we live in today. Intelligence allows us to learn, imagine, cooperate, create, communicate, and so much more. By better understanding different aspects of intelligence, they can use this knowledge as inspiration to build novel computer systems that learn to find solutions to difficult problems on their own.
Our next episode of HR Insights – The Podcast is available now! Emily Ramji chats to Sarah Leverson, Facebook's Director of Compensation & Benefits for the EMEA region. Prior to Facebook Sarah developed reward strategies at eBay, PayPal and data science experts Dunnhumby. Sarah and Emily discuss the how the events of 2020 have forced organisations to think differently about their C&B strategies, with Sarah sharing examples of the practical steps Facebook has taken to address the needs of its workforce. Emily also taps into Sarah's thoughts on how the C&B function will evolve in the future and learns more about the importance of fairness and care within C&B.New episodes will be released every fortnight. If you're on the move we recommend you download and listen to HR insights through: Apple Podcasts, Google Podcasts, Spotify, Stitcher, TuneIn and most other popular podcast apps, subscribe so the latest episodes are directly available! You can also listen via the player at the bottom of this blog, just ensure you have a consistent internet connection. Timestamps: 4:27 - Making proactive decisions to support your employees7:10 - Mental Health Benefits and Support within a business 9:17 - How Facebook addressed the needs of their employees during the pandemic 13:40 - The meaning of care in the context of reward17:30 - Being a leader who executes care20:55 - Fairness and I&D Agenda 24:41 - The Future of C&B
In episode 38 I'm in conversation with Alison Williams, Global Head of Data at dunnhumby. This is a wonderfully intimate and yet widely relevant chat about many of the issues faced by leaders in the data industry, especially women. We explore Alison's career story and why she has chosen to build most of her career at one employer. We discuss hiring decisions & the benefits of looking wider than data graduates. Alison also shares what she learnt from her time in Data Engineering and the benefits of gaining broad experience as a foundation. We also explore the use of account manager/translator roles. Alison shares her passions for both charitable work and achieving diversity, plus options to consider. We even learn how she achieved promotion when returning from maternity leave, with valuable lessons to consider. Finally we discuss the benefits & lessons to be learnt when working internationally and Alison's tips for those earlier in their careers. Many thanks to Alison for sharing so generously, her real life experience and practical wisdom is well worth hearing.
Edwina Dunn on Jazz Shapers Encore with Mishcon de Reya. Jazz Shapers in association with Mishcon de Reya broadcasts every Saturday at 9am, with a repeat on Monday at 5am, just before the Business Breakfast. Presented by broadcaster and Mishcon de Reya's Director of Business Development Elliot Moss, Jazz Shapers shares music from the risk takers, leaders and influencers of jazz, soul and blues, alongside interviews with their equivalent in the business world: entrepreneurs who have defined and shaped business categories and ways of operating, defying convention and have gone on to achieve great success. With more than 900 people, Mishcon de Reya is an independent London-based law firm that serves an international community of clients. In their words: "We appreciate the privilege of sitting alongside our clients as a trusted advisor. Building strong personal connections to our clients and their businesses is important to us. It is for these reasons we say ‘It's business. But it's personal.'
She revolutionized the world of retail and consumer goods when her data-science company, dunnhumby, developed a groundbreaking store loyalty program. Learn how she found success with Big Data—and about her mission to bring more women into leadership roles.
KATY MOUSINHO is now enjoying a life of ‘freedom and flexibility’, having forsaken the world of full - time working to pursue multiple activities including writing, health and fitness, travel and helping out small businesses with their brand and marketing strategy. As former Managing Director of The Value Engineers and with 30 years’ experience in insight and brand strategy, she has gained abroad perspective on the world of consumers and brand, having worked with a diverse range of clients across categories and countries.LinkedIn: https://www.linkedin.com/in/katy-mousinho-98b6411GILES LURY is a VW Beetle-driving, Lego watch-wearing, Disney-loving, Chelsea supporting father of five who also happens to be a director of brand consultancy at The Value Engineers and author of The Prisoner and the Penguin, How Coca-Cola Took Over the World, and Inspiring Innovation.LinkedIn: https://www.linkedin.com/in/giles-lury-2646638 Every marketer knows the stories of Lord Lever and Steve Jobs, has probably read AI Ries and Jack Trout, and seen the works of Bill Bernbach and John Hegarty. What’s interesting about these ‘Masters of Marketing’ is that they are all men. Katy Mousinho’s and Giles Lury’s book, Wonder Women, tells the stories of some of the women who have had a tremendous influence on the marketing industry, like Brownie Wise, who transformed Tupperware and Mary Wells Lawrence, who founded advertising agency Wells, Rich,Greene. There are also interviews with Edwina Dunn OBE – the co-founder of Dunnhumby and the data behind the Tesco Clubcard; Helle Muller Peterson – Senior Vice President at Arla Foods Denmark and previously the only female CEO in Carlsberg, plus many more. Mousinho and Lury pull together their findings, not only to celebrate their success, but to provide insights for the future of marketing and the great marketers, women and men, to come.Wonder Women website: https://www.wonderwomen-marketing.com/
This episode's guest on the Coherent Thoughts podcast is Kyle Fugere. Kyle is the the Global Head of Ventures at dunnhumby as well as the Head of dunnhumby Labs where he focuses on bringing innovative new technologies to retail.
David Ciancio sits down with Grant Steadman, President of North America for dunnhumby to discuss what it takes to be truly Customer First and examples of retailers around the world who embody the Customer First model.
Personal Development Tips told through Short and Sticky Stories
Tesco Christmas Q3 Results Join Andrew Grant and Darren A. Smith in the twelfth episode of Grocery Guru: Tesco Christmas Q3 Results – 80% of sales in large stores are through Clubcard. You Can Read the Full Tesco Christmas Results Episode Transcript Below: Darren A. Smith: Welcome to week 12 with The Grocery Group. It is Andrew Grant. Andrew, hello. How are you doing? Andrew Grant: Darren, good to see you again. How are you? Darren A. Smith: Hey, I’m all right. I’m all right. Lockdown, blah, vaccination, blah. We’re not going to talk about any of that, are we? Andrew Grant: No. No. It’s still the post-Christmas results season, and I thought today … I think it was yesterday, Tesco’s Christmas results statement was released. All very good stuff. Probably exactly what you would have expected. 8% like-for-like growth. People piling into Finest Christmas products. Lots and lots of online orders. So, I think the stuff we talked about last week in regard to Morrisons and Sainsbury’s. So yeah, a very, very good festive season for Tesco, but- Darren A. Smith: You’re talking about the Q3 statement for Christmas, aren’t you, the results for Tesco Group? Andrew Grant: That’s it. Yeah. Darren A. Smith: All right. All right. Andrew Grant: Inside that statement, not particularly hidden, but towards the end of that statement was a fascinating fact. They talked about the … And it’s very rare; actually, retailers disclose their loyalty information because it’s pretty sensitive stuff. So quite surprised that Ken Murphy actually said that in large stores, 80% of their sales at Christmas were Clubcard sales linked to people swiping their Clubcard at the checkout. That’s phenomenal. Darren A. Smith: That is high. So 8 in 10 pounds that are spent in Tesco is by someone who has a Clubcard, who’s swiped. Andrew Grant: In their larger stores, which you can understand. Because obviously in the Expresses, they’re much more transitory. Darren A. Smith: Yes. Andrew Grant: People dining in for a sandwich or a bottle of water are less likely either to have a Clubcard or to swipe it. But in their bigger stores, which is obviously the vast bulk of their volume, to have 8 out of 10 customers loyal, if you like. Loyal Clubcard shoppers. And what do you think’s driven that? I don’t think it was just the Christmas effect. I think it was something else. Darren A. Smith: What’s driven that? Andrew Grant: I don’t know if you’re a Tesco shopper if you’re a regular Tesco shopper. You should have noticed. Darren A. Smith: We’re more online, but then it still happens there. So I think because I’ve had a look at the Q3 statements. I knew what you were going to talk about. I think you’re going to say it’s promotions. Andrew Grant: Yeah. I think they’d been incredibly clever. I mean, most retailers with their loyalty promotions, they’re sort of second-best. They’re sort of add-ons and throw-ins. “Oh, use your loyalty card and get a minor promotion.” What Tesco, I think, have done very, very cleverly is taken their mainstream, high-hitting promotions and made them Clubcard-only. I mean, there are some fantastic Clubcard-only offers out there. And if you haven’t got a Clubcard, you’re wandering around a Tesco thinking, “I’m missing out on some fantastic deals here.” So probably, again, data they won’t share. They probably recruited a whole army of new Clubcard customers since they’ve started those promotions. Darren A. Smith: Well, I read the Q3 statement because I knew you were going to ask about it, and one of the things I read was that the … Let’s have a look. Clubcard penetration has gone up 10 points to over 80%, which ties in with what you said, and there are 2 million more active users. Wow. Andrew Grant: Ah, I missed that bit. I should have read a bit more closely. Right. So another- Darren A. Smith: I mean, that’s truly amazing. Andrew Grant: Absolutely. I mean, and I guess the two important points out of that for our dear listeners and viewers here is those Clubcard promotions, if you want to promote with Tesco going forward, then the biggest and beefiest promotions are going to be those Clubcard ones. If you’re not all over Clubcard loyalty data, if you’re not buying it of Dunnhumby, you’re going to have another arm sort of tied behind your back when it comes to trading with Tesco. So suppliers are going to be encouraged, I guess, to spend more and more on shopper data. Darren A. Smith: Yeah, and understand it, and learn from it, and evaluate. Does the buy two, get third free work? I mean, my experience of working with a lot of clients and a lot of suppliers over the last 10 years is, they don’t all have … Actually, I’m going to go as far. I’ll say most don’t have a return on investment from the amount they spend on promotions. They don’t say, “I spend £1, I got back £1.25.” Now, this is a whole new level of complexity, which is going to make it even harder but absolutely essential. Andrew Grant: Yeah. Absolutely. Secondly, with we said that 80% figure, which is phenomenal, Tesco are now literally almost owning their shoppers. There is the old industry adage that Tesco with its Clubcard knows better than your GP when you’re going to die. Yeah, because no. They know your postcode, they know your lifestyle, they know exactly what your diet is. Darren A. Smith: Yes. Yes. Andrew Grant: I’m sure we all go to the doctors and don’t actually quite tell them how much we exactly eat. Eat and drink, and particularly how much we drink. Tesco knows exactly how much you drink when you put those seven bottles of cheap red plunk in your basket every week. They see it. Darren A. Smith: Well, it’s very true, because you get the GP questionnaire. How many units of alcohol? You think, “Is a pint just one unit?” Only one. Andrew Grant: No. Darren A. Smith: I’m going to share a couple of other facts that amaze me in here. You mentioned the like-for-like growth of Tesco, 8%. Booker with 15%, which I thought was damn pretty good. Andrew Grant: Well, considering restaurants and hospitality are shut, that is pretty good. Darren A. Smith: Yeah. So, that one amazed me. And then just a couple of other stats. Over Christmas, 7 million orders, 400 million items. Wow. And Tesco are looking after, supporting 786,000 vulnerable shoppers. I mean, some big numbers there. Some really big numbers. Andrew Grant: No, I think as we’ve said before, the supermarkets that are clear winners out of this nasty virus crisis we’ve had, they’ve been doing the right thing. Was it Morrisons announced yesterday, they’re going to be the first supermarket to pay £10 an hour? Darren A. Smith: Oh, are they? I didn’t read that. Andrew Grant: Yeah. Darren A. Smith: Oh, okay, I was going to just say something else. They pay £10 an hour. Yeah. Okay. Andrew Grant: I’m going to be applying, Darren. So, it could be the last one of these. But yeah, they’re firing on all cylinders. Just about all the supermarkets firing on all cylinders at the moment. But also, I think, tend to do the right thing as well. Darren A. Smith: Certainly seems that way. I’ve got one more stat before we wrap up. The other one I saw was that we’ve got +80% increase in online sales, which equated to another billion pounds worth of online sales over the Q3, which I think was 19 weeks at Tesco. A billion pounds worth of online sales additional. Andrew Grant: Well, I think we said at the very, very first one of these, where I trapped you into working out what UFC was, yeah. Probably their biggest challenge now is, how do they cope with that probably unstoppable growth of online? Are there going to be enough vans to go on the roads to deliver this stuff? Where I live, constantly all you see is white vans delivering Amazon, DPD, food, you name it. That growth is phenomenal, and whether they can keep up with it, and manage to pick it, and make money doing it. Because as we’ve said before, the grocers have to some extent been lucky for the last 60 years. They’ve persuaded us to be our own pickers and deliverers, and we’re now turning our backs on that. Darren A. Smith: They certainly have. So I think where that leads me to is the new battleground maybe moves away from pricing to data, to insight. Understanding our shoppers, but not just regurgitating the Nielsen, the Kantar, the IRI data. Actually turn it into something that says, “There’s £7 million worth of opportunity in the category if we do these three things. One on promotion, one on decision hierarchy, and one on availability.” Fantastic. That’s got to be the new battleground. Andrew Grant: Yeah. Price is always going to be there, and as a supplier, these retailers are going to knock seven bells out of you on price. Of course they will, because they’re still operating on tiny, tiny margins. But yeah, if you can use insight to drive profitable volume, even if you’re making very, very small margins yourself doing it, then that’s the way to grow and survive. Darren A. Smith: Okay. All right. Well, thank you, Andrew. We will see you next week for week 13, and let’s what happens in the world of grocery. Andrew Grant: Lucky 13. Darren A. Smith: Lucky 13. You take care. Andrew Grant: Okay. Take care. Bye-bye. For further tips and information, you can take a look at our Ultimate Guide to Category Management and our Category Management YouTube Channel. Also, check out our award-winning blog to see more Category Management tips and articles.
I'm absolutely delighted to be able to bring you this episode and my interview with Edwina Dunn, OBE. https://mailchi.mp/1a4280df3501/9gcib1bw0r (Free Visual Summaries) I've been working with an incredibly talented artist to create a set on fantastic visual summaries of the first five episodes. To grab the full set simply click this https://mailchi.mp/1a4280df3501/9gcib1bw0r (link), enter your details https://mailchi.mp/1a4280df3501/9gcib1bw0r (here) and we'll fire them straight across to you via email. Episode Overview – Edwina Dunn Edwina is one of the most successful leaders in the data industry, with a career of delivering transformational business change. She founded Dunnhumby with her husband in 1989, a company that revolutionised the world of retail and consumer goods when they pioneered the Tesco Clubcard and other global loyalty programmes. Edwina is also the former Chairman at Starcount, a consumer insights and digital consultancy. More recently, she founded The Female Lead, a foundation celebrating the achievements and diversity of women; donating 18,000 copies of The Female Lead: Women Who Shape Our World to schools and universities across the UK and USA. In 2019 Edwina received an OBE for her services to data and business in the UK and is also on the Boards of both the Centre for Data Ethics and Innovation and the Geospatial Commission. In this episode Edwina shares her experience of working in a male-dominated industry and her thoughts on how to overcome those. She also speaks about how you need to maintain the essence and culture of a business as it scales rapidly around the globe, and much, much more. Please enjoy my interview with Edwina Dunn, OBE. #LeadOn Links mentioned: Be sure to grab your visual summaries https://mailchi.mp/1a4280df3501/9gcib1bw0r (here) https://www.dunnhumby.com/ (dunnhumby) https://www.thefemalelead.com/podcast-1 (https://www.thefemalelead.com/podcast-1) https://www.gov.uk/government/organisations/centre-for-data-ethics-and-innovation (The Centre for Data Ethics and Innovation) https://www.gov.uk/government/organisations/geospatial-commission (The Geospatial Commission) https://www.amazon.co.uk/Mindset-Psychology-Carol-S-Dweck/dp/0345472322 (‘Mindset' by Carol S. Dweck) https://www.amazon.co.uk/Good-Night-Stories-Rebel-Girls/dp/014198600X/ (‘Good Night Stories for Rebel Girls' by Elena Favilli and Francesca Cavallo) https://www.amazon.co.uk/Female-Lead-Women-Shape-World/dp/1785033522/ (‘The Female Lead: Women Who Shape Our World' by Edwina Dunn)
The 2021 Retailer Preference Index: Who's winning and why. David Ciancio, Global Head of Grocery discusses the 2021 U.S Retailer Preference Index (RPI): Grocery Edition with the lead author of the RPI, Erich Kahner. They unveil key insights and discuss who is winning and who is best positioned for the future.
In this #LeadershipDeepDive episode, David Jack, CTO & CPO of dunnhumby, talks with Hendrik Deckers about the challenges of transformation within the world’s leading company in customer data science, the ongoing productisation of services and the value of the humans behind it. During this conversation, David also talks about his “nudging” management and leadership styles and how an impostor syndrome can actually become a strength. Watch this interview to learn and be inspired by David Jack who has more than 30 years of experience in the IT industry and has, in his own words, "one of the coolest CTO jobs in the world". TABLE OF CONTENTS 01:13 | Introduction: David Jack's background 03:55 | About dunnhumby 08:43 | About dunnhumby - The real transformations 13:16 | About dunnhumby - The key differentiators 14:58 | About dunnhumby - 'Productising' services 20:24 | Open Culture 24:30 | Critical processes behind the data science goodness 28:29 | Open Source 31:40 | The obvious route to the cloud 36:02 | Exciting technology trends 41:03 | The CTO & CPO role at dunnhumby 44:20 | Management style 46:55 | Leadership Style 49:45 | MBTI Profile – The Logician 53:54 | Sources of happiness 55:40 | Core values 59:53 | Ups, downs and learnings in life 01:04:43 | Mantras and lessons learned 01:07:19 | Advice for people starting out
On this episode, we talk with Edwina Dunn about her business called The Female Lead. After getting fired from her job, Edwina Dunn and her husband started their own business called Dunnhumby. Now, as one of the leading technology gurus, she continues to make big strides in the data world. She also started The Female Lead which is a nonprofit where women tell their stories and give younger generations role models to follow. She shares several pieces of advice as follows: · Real people with real stories are far more interesting than fiction. · Do not feel threatened by others but give people a helping hand. · Asking questions and asking for help is a sign of strength not weakness. · It is important for women to talk about money because they experience freedom and are empowered when they understand it. · Being underestimated is our secret weapon. Edwina knows how hard it can be to start a company. It is all about finding your own strengths that makes the journey worth it. Make sure to listen till the end to hear about her newest project with her daughter called Starcount. If you want to learn about how to close the entitlement gap, browse the amazing work of The Female Lead! To see more of the groundbreaking work of Edwina and her family, check out Dunnhumby and Starcount. To learn more about the Wealth Edit, visit our website and take our quiz! We post fun updates and tips on our Instagram, @wealthedit, and YouTube, so make sure to come see us! Check out the podcast on Spotify! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
L'intervista del direttore di Mark Up, Cristina Lazzati, a Gianluca Carrera, Chief Solutions Officer di Dunnhumby, azienda internazionale che attraverso la scienza dei customer data fa in modo che il grado di soddisfazione del rapporto tra insegne e clienti cresca
In this week's episode, we're joined by Meera Pankhania, Global Early Careers Lead, Dunnhumby. An advocate for helping young people get their foot in the door, Meera talks us through how she got started in her career, from interning at Manchester United to her current role at Dunnhumby. Discussing her passion for early careers, Meera tells us about Dunnhumby's virtual internship programme, why organisations have so much work to do in terms of unconscious bias and offers her advice to students looking at education vs internship options at this time. You can reach out to Meera here: https://www.linkedin.com/in/mpankhania/ You can reach out to Darren here: https://www.linkedin.com/in/darrenellicott/ If you have any comments or queries, please email 'helllo@hackajob.co' and we'll get back to you. *Disclaimer* Please note that this episode was pre-recorded on Friday 19th June and all participants took part separately.
We're back! This time with the 3rd episode of our all-new series, From Insti & Beyond, which we're running in collaboration with the Alumni Relations Cell of IIT Madras. This week, we are thrilled to welcome Manoj Madhusudanan, CEO of India Operations at Dunnhumby - a global leader in customer data science. Over the course of his career, Manoj has primarily worked in consulting and professional services but he also started his own venture a couple of years ago. In this week's episode, he brings all that rich experience to the fore in one of the most candid and insightful conversations our hosts have had on the show. We cover a wide range of topics right from mentorship and leadership, to camping and meditation in an episode that is truly one to remember.
All week Peter V.S. Bond & Sri Rajagopalan bring to you our discussion with Jose Luis-Gomes president NA dunnhumbyWe discussed various topics :1.) The mission of #dunnhumby2.) What has the pandemic done to shopper behavior?3.) Is #amazon the winner4.) Are store visits changing?5.) Is #ecommerce sticky and here to stay?6.) Has #omnichannel retail arrived - this and many more topics he answered can be found on our channel :
The retail climate was shifting rapidly from brick-and-mortar to online in 2019 and early 2020, but rapidly evolving changes in consumer ability to shop is moving that shift even more dramatically in light of the coronavirus pandemic. How can retailers maintain the relationships they've made with consumers during this period? Hosted by: Jeff Lenard, VP Strategic Industry Initiatives, NACS and Donovan Woods, Director of Operations, Fuels Institute
In this episode, co-founder Joel Hopwood of award-winning retail marketing agency; Shopper Media Group, talks to Nick Travis on how the niche concept came about with business partner, Matt Lee. Joel reveals how the business was built with only just a grand in the bank, as well as challenges faced along the way - equipping them with a healthy amount of resilience.Joel takes us on his incredible journey, on how he learnt his craft from Dunnhumby – a data science firm, discovering his competitive streak and his taste for success, to how the niche idea came about for Shopper Media Group – completely changing his career direction.LINKSFinancial advice for entrepreneurshttps://smithandwilliamson.com/en/solutions/entrepreneurs/?utm_source=simplecast&utm_medium=podcast&utm_campaign=entrepreneurs ...The entrepreneur’s bibliography e-bibliography.com https://e-bibliography.com/ which you can find ‘How to get rich’ and ‘Second bounce of the ball’... SMG film of the best first day https://youtu.be/gYHt89e3GGEThis episode was recorded on 31/10/2019...This S&W The Pulse podcast is of a general nature and is not a substitute for professional advice. No responsibility can be accepted for the consequences of any action taken or refrained from as a result of what is said. The views expressed are not necessarily those of the presenter or of Smith & Williamson or any of its affiliates. No reproduction of this podcast may be made in whole or in part for professional or recreational purposes. No action should be taken based on this podcast and we accept no liability if we change your views on any of the subjects mentioned.
Host Tony Lockwood talks to Christoph Burtscher, Global Head of Planning & Performance at DunnHumby. Christoph shares his experience of delivering programmes across multiple sectors and highlights a number of key points that he feels are important in his success. 06:50 - Outputs vs Outcomes 08:30 - Keeping the CFO Onside 14:03 - The Use of Methodologies 19:16 - Cross Sector Experience 21:12 - Stakeholder Management 22:11 - Change Management 23:41 - The Challenge of Middle Management 25:16 - Communication is Key Total Length - 32:04 Submit your questions If you would like to clarify anything with either Tony or Christoph, make a comment below or drop Tony an email. We will respond. About Tony Lockwood Tony heads the Transformation Practice for Thompson Wright Partners - he can be contacted by email at tl@thompsonwrightpartners.com About TWP Thompson Wright Partners is a niche Interim Management, Consulting and Executive Search firm focused on delivering Business and Technology change consultants for Strategic, Transformation and Operational Efficiency programmes across the UK. Our team of highly experienced board level strategic advisers and seasoned industry practitioners can help you in the following areas; > Strategy Development > Digital Transformation > People Development > Change Management > Operational Effectiveness > Programme Assurance t: +44(0) 161 919 1676 w: www.thompsonwrightpartners.com
Traditional supermarkets are experiencing a resurgence as a preferred destination for grocery shoppers, Jose Gomes, North America president for dunnhumby, said in an SN Off the Shelf podcast. Dunnhumby recently released its third annual U.S. Grocery Retailer Preference Index (RPI). The study by the global customer data science firm, whose U.S. office is in Chicago, examined the 60 largest retailers in the $700 billion U.S. grocery market to identify which ones have the strongest combination of consumer emotional sentiment and financial performance. This year, H-E-B came in at No. 1, toppling Trader Joe’s, which dipped to No. 2 after finishing first the previous two years. Market Basket cracked the top five, coming in at No. 4 and pushing last year’s second-place finisher Costco Wholesale to No. 6. Amazon (No. 3) and Wegmans Foods Markets (No. 5) held onto their spots from a year ago. Rounding out the grocery retailers in the top quartile of the 2020 RPI were Aldi (No. 7), Sam’s Club (No. 8), Walmart (No. 9), Publix Super Markets (No. 10), WinCo Foods (No. 11), Fresh Thyme Farmers Market (No. 12), Sprouts Farmers Markets (No. 13) and ShopRite (No. 14). Lowes Foods saw the biggest year-over-year gain, climbing to No. 26 from No. 31. Dunnhumby’s research focuses on seven “pillars” shaping the consumer emotional connection to a grocery retailer and its financial performance: price, quality, digital, operations, convenience, discounts/rewards and speed. The RPI stands out from other retailer rankings because it rates companies on a composite of financial success, emotional bond and performance on customer preferences.
Microsoft and dunnhumby announce their global strategic partnership where dunnhumby will move its customer insights products to Azure, Microsoft’s cloud platform. This from Clare Barclay, Chief Operating Officer at Microsoft UK: “Retailers sit on vast amounts of data but often struggle to create meaningful insights for themselves or their suppliers. Through this strategic partnership, retailers across the globe will benefit from the powerful intelligence that dunnhumby delivers through its market-leading tools with the scale, security and speed-to-market that has become synonymous with the Azure platform.” Why is this so important? Incorporation of external data into primary data is a meaningful trend. In Tool & Post news, we are researchers. We do this because we love it...and we get paid because we are good at it. This segment highlights happenings in tech or knowledge. Sometimes it’ll be directly in the crosshairs of market research and sometimes it’ll simply be relevant. Today, Josh LaMar, posted a must-read for consumer insight professionals titled, “A Fundamental Truth of User-Centered Design that is Simple, yet Forgotten.” This article directly addresses the importance of understanding the context of usage of a product or service vs. just the product or service. As an early ethnographer at Microsoft, he lets us all draw from his experience. In human capital news, one of the most interesting hires I’ve seen this year, Vision Critical naming Nicole Kealey as New Chief Strategy Officer. Why is she so interesting? Because Kealey was with Adobe for 13 years before joining SAP in 2012. For me, this hire points to Vision Critical’s continued investment in customer experience and keeps them in close connection with customers, competition and partners, e.g. Adobe. Kealey, good luck and we look forward to your continued contribution to our space. Find links to these stories in our show notes. For more detailed commentary, be sure to signup for our weekly newsletter at www.happymr.com. And that’s your daily briefing of marketing research news. Find Jamin Online: Email: jamin@happymr.com LinkedIn: www.linkedin.com/in/jaminbrazil Twitter: www.twitter.com/jaminbrazil Find Us Online: Twitter: www.twitter.com/happymrxp LinkedIn: www.linkedin.com/company/happymarketresearch Facebook: www.facebook.com/happymrxp Website: www.happymr.com Sources: dunnhumby: https://www.dunnhumby.com/about-us/news/Microsoft_and_dunnhumby_Strike_Global_Strategic_Partnership_to_Transform_5.9_trillion_Retail_Market Vision Critical: https://www.visioncritical.com/news-events/vision-critical-welcomes-nicole-kealey-as-new-chief-strategy-officer Josh LaMar: A Fundamental Truth of User-Centered Design that is Simple, yet forgotten https://medium.com/@joshlamar/a-fundamental-truth-of-user-centered-design-that-is-simple-yet-forgotten-d65d17265257
Venturi's Voice: Technology | Leadership | Staffing | Career | Innovation
Will is the CDO of Engine Group Will’s career started in brand marketing over 20 years ago. He started his professional life at Nestle and then worked at Diageo for a few years. Will really enjoyed marketing but wanted to incorporate more data into his career so he could better determine the ROI of what he was doing. 8-years into his career he joined Dunnhumby where he spent the next decade helping Tesco, and other clients, get value from personalised, highly targeted offers. After this, he moved to CallCredit where he led up their performance marketing initiatives. Then a few years ago Will joined the Engine Group where he became the CDO.
I denne episoden utvider vi Coop-familien, og blir kjent med DunnHumby Norge. Hva er dette? Og hvordan brukes kundeinnsikten som Coop har om medlemmene sine? See acast.com/privacy for privacy and opt-out information.
SPECIAL GUEST Lizzie Kelly-Dyson is a UX Designer and co-founder of Ladies That UX. Lizzie grew up in Harrogate, North Yorkshire, before moving to Manchester to study web development. She's worked as a UX Designer for BBC Sport, Booking.Com and dunnhumby. Always looking for the next challenge and step outside her comfort zone, Lizzie is also co-founder of non-profit global organisation that promotes women in tech. In this episode we discuss being proactive, equality and helping others step outside their comfort zone. HIGHLIGHTS 01:33 UX defined 04:26 Ladies That UX 08:48 Talk UX 13:35 Dot voting 19:00 Daily routine 21:23 Advice to others 23:20 Key learning points 24:24 Close REFERENCES Ladies That UX http://ladiesthatux.com Talk UX https://www.talk-ux.com dunnhumby https://www.dunnhumby.com
This week Sue and ASD talk to Edwina Dunn, founder of The Female Lead, a non-profit organisation dedicated to making women’s stories more visible and offering alternative role models to those ever-present in popular culture, as well as being CEO of Starcount, a data science company who are experts in the science of purchase and intent. She is a data science entrepreneur, co-founding DunnHumby. Listen to Edwina talk about what has changed the most in the world of data science since she first started? What is the single skill she has worked on the most that has given her the best success? What is stopping women’s stories from being more visible?
Each week I invite one of my speakers to talk about their life, work, passions and leisure so that you can get to know the person who is the speaker behind the mic. My guest this week is Maneesh Juneja, Digital Health Futurist, or as we call him MJ. In this episode we talk all things technology but with some talk of gadgets too, which I absolutely love. Maneesh also tells us why all business and organisation are going to be in the business of health. Bio Maneesh Juneja is a Digital Health Futurist who explores the convergence of emerging technologies to see how they can make the world a healthier and happier place. He looks at these technologies in the context of socio-cultural, political and economic trends, helping organisations to think differently about the future. In 2016, he was ranked 7th most influential in Digital Health, and at the beginning of 2015, Maneesh Juneja was ranked 10th most influential in Wearable Technology. In 2012, he left the security of his career at GlaxoSmithKline, to immerse himself in the new world of Digital Health. In 2012, Maneesh also founded the Health 2.0 London Chapter, which has become the UK’s largest grassroots health tech community. In a career spanning 20 years, Maneesh has worked with data to improve decision-making across a number of industries. From supporting the Whitehall study at University College London, managing the Tesco database at DunnHumby, and most recently, working with the world’s largest U.S. & European patient databases at GlaxoSmithKline R&D. Recorded:13th December 2018 Links: More about Maneesh Juneja More about Maria Franzoni Ltd Connect with Maria on Linkedin Connect with Maria on FaceBook To book any of the speakers featured on the Speaking Business podcast, click here
On this episode of the Bounty0x podcast, we speak to Zak Prince CEO of Block FiBlockFi is a secured non-bank lender that offers USD loans to cryptoasset owners who collateralize the loan with their cryptoassets. BlockFi holds clients' Bitcoin and Ether with a registered custodian and issues loans in USD to their bank accounts. Currently operating in a beta launch, we lend in 35 US states to retail investors and companies. Zac's experience includes leadership roles at multiple successful tech companies. Initially in adtech, where he was a part of two successful acquisitions, Admeld (Acquired by Google) and Sociomantic (acquired by DunnHumby). Prior to starting BlockFi, he led business development teams at Orchard Platform, a broker dealer and RIA in the online lending sector, and Zibby, an online consumer lender. He graduated Cum Laude from Texas State University with a BA in International Business and minor in Spanish.Learn More about BlockFi at https://blockfi.com See acast.com/privacy for privacy and opt-out information.
Paul Hunter is managing director of Customer Knowledge at Dunnhumby. Customer Knowledge is understanding what customers feel, think and do to empower Dunnhumby’s clients strategies. Dunnhumby works with the world’s largest retailers and brands. Paul has over 25 years in leveraging data and technology to improve marketing decisions.
On International Women's Day Edwina Dunn, the force behind Dunnhumby, which created the Tesco Clubcard and loyalty schemes worldwide, tells us about her new project: The Female Lead.