Podcasts about clubcard

A new survey commissioned by Tesco Mobile Ireland has unveiled a nation grappling with digital clutter, streaming service regrets, yet a unified picture of mobile habits, with the majority of users relying on their devices for the same core activities: chatting, scrolling, and sharing. This proves that everyone does the same things with their phones, but with Tesco Mobile Ireland, customers can get the same coverage and reliability of a big network but with the great value and service of Tesco. The survey also reveals that while Irish consumers are savvy in managing their core digital needs, they often feel shortchanged in other areas of their lives. More than 1 in 3 people (37%) admit to having more apps than they need on their mobile phones with a staggering majority (92%) admitting that they have apps on their phone that they never use. However, the focus remains on essential communication, with calls and messaging dominating usage, particularly among female consumers. Unsurprisingly, messaging and social media apps came out on the top as the types of apps consumers use most frequently at 76% and 73% respectively with a significantly higher percentage of females (85%) using social media apps compared to males (65%). The data points to a broader trend: despite the endless variety of apps available, most consumers ultimately gravitate toward the same digital habits. Streaming Subscriptions: More Regret Than Reward Streaming services and subscriptions, however, emerged as a source of regret and dissatisfaction for many. 67% of consumers subscribe to more than one streaming service, yet only 31% use all their subscriptions each week. Additionally, over half (55%) have regretted subscribing to streaming services which points to consumers increasingly scrutinising the value of their digital subscriptions. This is also evident when it comes to mobile phone plans with 60% of consumers comparing mobile plans at least once a year to ensure they are getting the best deal. "Our survey shows that Irish consumers are increasingly discerning, focusing on what truly matters in their digital lives. They want value, simplicity, and reliable connectivity, which is precisely what we offer." said Sean Nolan, Director of Tesco Mobile Ireland. Paws, Pics & Priorities: The Pet Obsession is Real Elsewhere, the survey found that when it comes to consumers using their phones to capture everyday moments, more than a third (36%) of pet owners say that they use their mobile phone to take photos of their pets daily with over half (56%) of consumers admitting that they have 50 photos of their pets, and a select few (7%) have over 1,000! Even among parents, 62% say they take more pictures of their children, but 17% confess to prioritising snapping pictures of their pets instead. The findings also reveal a significant level of dissatisfaction with the value received from gym memberships (50%), indicating a broader trend of consumers feeling shortchanged. Sean Nolan added, "Consumers are clearly looking for value across all aspects of their lives. Tesco Mobile Ireland is committed to delivering that value, ensuring our customers get the most out of their mobile experience. With the added benefits of Clubcard vouchers and exclusive Clubcard Prices, our customers can enjoy even more rewards just for staying connected." Tesco Mobile remains the only mobile operator in Ireland to have guaranteed no price increases for its customers consistently for the last four years. With nearly 500,000 customers enjoying Tesco Mobile's award-winning customer service and 99% population coverage powered by the Three network, there's never been a better time to switch and lock in great value. Whether you're already with Tesco Mobile or considering making the move before another provider hikes your bill, now's the time to take advantage of Ireland's best mobile commitment. Fancy a laugh? Check out the latest ad from Tesco Mobile Ireland! ?

Edwina Dunn the co-founder of dunnhumby, the data analytics company behind Tesco's Clubcard and numerous loyalty programs worldwide. Tune in to hear his thoughts on: What were the key value adds of the dunnhumby board? (0:50) How did you manage to land the transformative deal with Tesco? (3:14) How did it feel when you landed the deal? (6:54) How did you get comfortable making one big bet on one customer? (7:56) Why were Tesco happy to share their sensitive data with you and not others? (9:36) Did  your investor directors add any value? (12:42) What was the board's role in your growth? (16:20) When and how did you break into new markets? (19:16) Did all the markets work out equally well? (20:16) How did you make sure you got the best deals in your strategic partnerships? (22:20) Did you get your pricing right? (23:41) If you'd had a board, do you think it would have been able to add more value to you on that journey? (28:37) What was the single biggest value add of your independent director? (31:27) How did you do your exit? (34:58) ⚡The Lightning Round ⚡(38:22)  Host: Oliver CummingsProducer: Will Felton Music: Kate Mac Email: podcast@nurole.com Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom

"We need to stop recycling past strategies. Too often, brands fall back on what worked before instead of innovating. We need a 'test and learn' mentality to drive real growth with retail media." Jack Johnson, Head of Ocado AdsIn this episode of Time For a Reset Marketing Podcast: Insights from Global Brand Marketers, brought to you by CvE Marketing Consultancy, host Paul Frampton connects with Jack Johnson, Head of Ocado Ads at Ocado Retail, UKs popular and preferred online grocer. Jack highlights Ocado's unique position as a leading online-only grocery retailer, emphasizing their innovative use of data and flexible advertising solutions. He stresses the importance of moving away from legacy retail media strategies and advocates for a “test and learn” mentality. He shares insights on their groundbreaking "MPDLab" initiative and how Ocado's comprehensive data approach sets it apart from competitors. Jack also discusses key industry challenges, like a greater need for measurement standardization and the essential skill set for current and future leaders in a dynamic retail media landscape. Here are some key talking points from the episode:Understanding Ocado's Retail Business Innovation in Retail Media to Drive Rapid Product LaunchHow Ocado Ads Sets Itself Apart from Other PlayersThe Need for Flexibility and a Customer-Centric ApproachThe Need for Standardising Measurements in Retail MediaAttributes of a Retail Media LeaderJack started his career at IRI before moving to Dunnhumby in 2015, a global leader in customer data science. After various commercial roles at Dunnhumby, working with P&G, GSK, and L'Oréal, Jack led a programme to develop a new approach for commercializing Clubcard data across a client syndicate. Jack then went on to manage several teams responsible for commercializing Tesco Clubcard data and insight solutions before working directly with the Tesco insight team, managing a group of insight managers and data science teams to advise on the launch of Aldi Price Match and Clubcard prices. Since joining Ocado back in 2021, Jack has led teams responsible for the data monetization of Ocado's wealth of sales and customer data and now leads Ocado Ads, Ocado's retail media network.Support the show

Tesco Mobile, Ireland's largest virtual network operator, has hit a major milestone, opening its 50th phone store within the Golden Island Shopping Centre in Athlone, bringing unbeatable savings across Prepay and Bill Pay plans to customers in the Midlands. The latest Tesco Mobile store brings the total number of Tesco Mobile concessions in Ireland to 50, offering award-winning customer support and the best value price plans across all leading smartphones. The store will be staffed by a team of three dedicated experts, adding to Tesco Mobile's nationwide team of over 150 colleagues. Sean Nolan, Director of Tesco Mobile Ireland, said: "We're incredibly proud to mark the opening of our 50th Tesco Mobile Ireland store in Athlone. This milestone reflects the strong demand from our customers, and we're excited to bring even more value, choice, and award-winning service to the local community. Golden Island has been a part of Tesco's history in Ireland for many years, and the Mobile team is excited to become part of this store and community." Savvy newcomers and loyal, long-term customers can now pop into their local Tesco Mobile store in Golden Island store to chat about the right plan for them. With monthly spending mounting, Tesco Mobile is committed to ensuring that phone bills remain manageable through its frozen contracts promise, a market-defining commitment to customers that will see a monthly payment remaining unchanged across all Bill Pay plans started in 2024. Unlike other mobile operators, Tesco Mobile will not increase prices mid-contract, providing peace of mind and financial predictability for customers who sign up for its 24-month bill pay plans. Here are two great bill pay offers that Athlone customers can avail of (available until 25th September 2024): Apple iPhone 13 Was €249.99 Now €49.99 on €35 monthly contract Save €200 Samsung Galaxy S23 FE 5G Was €299.99 Now €99.99 on €35 monthly contract Save €200 - Claim Buds FE and €100 cashback via redemption. Tesco Mobile offers great Sim Only plans, which include the new Clubcard €20 plan, including 200G of 5G data, unlimited texts and calls, 300 international minutes, and 30GB roaming 5G data. Handsets on offer this month on pay as you go handsets for Tesco Clubcard holders (available until 1st October) include: Xiaomi Redmi 13C Regular Price €149.99 Clubcard Price €109.99 Save €40 Honor 90 Smart Regular Price €219.99 Clubcard Price €149.99 Save €70 With 99% coverage and great value price plans available across all the leading Smartphone brands, this is Supermarket Mobile! For more information on the latest handset offers, visit www.tescomobile.ie.

When you do your supermarket shopping, you've probably noticed discounts that are only available to loyalty card members. Whether it's Everyday Rewards member pricing at Woolworths or Clubcard pricing at New World, both sides of the duopoly are doing it. But are we getting a good deal? Money correspondent Susan Edmunds speaks to Susana Lei'ataua.

Do you get 30% of your revenue from email marketing? If not, you could be missing out on a whale of an opportunity. Brittany Jarman, Client Growth Manager and Theo Roberts, Senior Account Strategist at eComOne delves into the world of email marketing, customer segmentation, and personalised content.  They share insights on the importance of continuous communication with existing customers, gathering personalised data, and tailoring marketing content to specific customer interests. The discussion also touches on the rising trend of SMS marketing, emphasising the need for relevance and personalisation in customer messaging.  Tune in as they discuss the benefits of using Klaviyo for automated flows and revenue generation, and don't miss out on book recommendations and an upcoming event on email marketing, SMS, and Klaviyo. Whether you're a marketing manager, an eCommerce Business Owner, or simply interested in the latest trends, this episode has valuable insights for you! Topics Covered:  00:00 - Why email marketing 05:59 - Build reward flow using Klaviyo for customers 07:06 - Clubcard points make customers feel special and incentivising return 10:13 - Tailor content to match customers' interests 13:56 - Agree on competition and rise in SMS usage 19:20 - Subscribing shows desire; prefers SMS notifications for purchases 20:30 - Segmented campaigns yield higher engagement and revenue 23:53 - Encourage interest, segment content, improve deliverability 29:11 - Providing useful information generates more revenue 32:09 - Maximise efficiency by automating campaign flows 33:55 - Klaviyo offers helpful support for marketing managers 37:37 - Learn email, SMS, and Klaviyo at event

Igazán elárulhatná az állam, hogy mennyiért adott el két biztosítót Tiborcz István cégcsoportjának Telex     2024-07-09 12:37:55     Gazdaság Olcsó Corvinus Magyar Posta Zrt. Tiborcz István Nem tudjuk, csak sejtjük, hogy a magyar állam olcsón adta el a Magyar Posta Biztosítókat a Tiborcz István többségi tulajdonában álló Gránit Biztosítónak. Az eladó Corvinus és a biztosítók éves beszámolóiban legalábbis több erre utaló elem is felbukkan. Űripari adatlopás: őrizetben egy magyar férfi 24.hu     2024-07-09 11:23:23     Belföld Norvégia Kiberbiztonság A 30-as éveiben járó férfi a gyanú szerint dokumentumokat másolhatott le, és kártékony szoftvert telepíthetett a vállalat egyik laptopjára. Az esetet a norvég bel- és nemzetbizonsági szolgálatok is figyelemmel követik, a későbbiekben a súlyosabb vádakat sem tartják kizártnak. Új taktikával cselezték ki az oroszok Ukrajna légvédelmét: ez megmagyarázza a tegnapi pusztítást Kijevben Portfolio     2024-07-09 10:13:00     Külföld Ukrajna USA Kijev Oroszország nagy hatótávolságú csapásmérő erői új taktikával cselezték ki az ukrán légvédelmet, ezért történt tegnap akkora pusztítás Kijevben – olvasható az amerikai Institute for the Study of War (ISW) friss elemzésében. Mégsem az oroszok bombázták a kijevi gyermekkórházat? Magyar Hírlap     2024-07-09 11:11:00     Külföld Ukrajna Kijev Számos közzétett fotó és videofelvétel megerősítette, hogy a pusztítást egy ukrán rakéta lezuhanása okozta. Összekötik az osztrák és a magyar autópályát – Lázár János felhatalmazást kapott vg.hu     2024-07-09 16:56:02     Belföld Ausztria Autópálya Lázár János Magyar Közlöny A Magyar Közlönyben jelent meg a kormányhatározat. Már nem sok híja, és tényleg összekötik a fontos magyar és osztrák gyorsforgalmi utat. Na, vajon hol áll Magyarország a világ legolcsóbb országainak listáján? Forbes     2024-07-09 13:56:23     Gazdaság Olcsó Index Elkészült a pénzügyi index, amely megmutatja, mely országokban a legolcsóbb az élet a külföldiek szerint. Nem meglepő, Magyarország jó messze van a top tíztől. Összeegyeztethetetlen a jogállammal, hogy a kormány visszaküldené a szerkesztőségek külföldi támogatását egy gumiszabállyal Media1     2024-07-09 13:18:17     Média háború Gumi Propaganda A hétfő este megjelent kormányhatározat szövege szerint a „háborús propagandát szolgáló” külföldi támogatások visszautalásának lehetőségéről kell törvényt alkotni még július végéig. Nyilvánosságra is hoznák a támogatást. Mi oldhatná meg a repülők késését? SpiritFM     2024-07-09 12:50:44     Belföld Közlekedés Repülőtér Repülőgép Turizmus Blog Elképesztő a túlzsúfoltság a légi közlekedésben, egyre több felületen találkozni a felháborodott utasok történeteivel. Varga G. Gábor, az Egek Ura blog alapítója, repülési szakértő a Spirit FM Több-Kevesebb című műsorában arról beszélt, hogy az európai légtér és az európai turizmus minden nyáron a csúcson van, minden évben egyre magasabb szinten pö Lépett a Tesco, annyi a clubcardos visszaéléseknek Startlap Vásárlás     2024-07-09 12:49:22     Gazdaság Tesco Július 15-től a Tesco gátat szab a Clubcard-rendszerrel kapcsolatos visszaéléseknek. A változások minden vásárlót érintenek majd. Lecsaptak az olasz maffiára Rómában, megindult a dominó Liner     2024-07-09 12:31:29     Külföld Olaszország Róma Nyomozó Maffia Egy kiterjedt akció végén csaptak le a maffiaellenes nyomozók, akik hatalmas összegben foglaltak le vagyontárgyakat. Vizsgálják Marine Le Pen 2022-es kampányának finanszírozását 444.hu     2024-07-09 15:42:42     Külföld Kampány Hitel Mészáros Lőrinc Marine Le Pen A kampányhoz a francia szélsőjobboldali politikus 10 millió eurós hitelt kapott Mészáros Lőrinc bankjától. "Pszichopata" - a Liverpool-játékosoknak verekedniük kell az új menedzser edzésein Sportal     2024-07-09 14:53:01     Foci Liverpool Megjelent egy felvétel, amely a Liverpool új menedzserének, Arne Slotnak különleges idény előtti edzéseit mutatja be. F1: Fotók szivárogtak ki a beteg Schumacherről Vezess     2024-07-09 14:50:59     Forma1 Németország Michael Schumacher A hírek szerint Michael Schumacherről készült fotók nyilvánosságra hozatalával zsarolta a családot az a két férfi, akit Németországban vettek őrizetbe. Harmadik gyanúsítottja is lett az ügynek. Hozzá kell szoknunk a forrósághoz Kiderül     2024-07-09 12:45:03     Időjárás Kánikula Még tud napról-napra fokozódni a hőség, így a héten akár több melegrekord is megdőlhet. Várhatóan a jövő héten is folytatódik a forróság, egyelőre nem is látszik a vége. A további adásainkat keresd a podcast.hirstart.hu oldalunkon.

Igazán elárulhatná az állam, hogy mennyiért adott el két biztosítót Tiborcz István cégcsoportjának Telex     2024-07-09 12:37:55     Gazdaság Olcsó Corvinus Magyar Posta Zrt. Tiborcz István Nem tudjuk, csak sejtjük, hogy a magyar állam olcsón adta el a Magyar Posta Biztosítókat a Tiborcz István többségi tulajdonában álló Gránit Biztosítónak. Az eladó Corvinus és a biztosítók éves beszámolóiban legalábbis több erre utaló elem is felbukkan. Űripari adatlopás: őrizetben egy magyar férfi 24.hu     2024-07-09 11:23:23     Belföld Norvégia Kiberbiztonság A 30-as éveiben járó férfi a gyanú szerint dokumentumokat másolhatott le, és kártékony szoftvert telepíthetett a vállalat egyik laptopjára. Az esetet a norvég bel- és nemzetbizonsági szolgálatok is figyelemmel követik, a későbbiekben a súlyosabb vádakat sem tartják kizártnak. Új taktikával cselezték ki az oroszok Ukrajna légvédelmét: ez megmagyarázza a tegnapi pusztítást Kijevben Portfolio     2024-07-09 10:13:00     Külföld Ukrajna USA Kijev Oroszország nagy hatótávolságú csapásmérő erői új taktikával cselezték ki az ukrán légvédelmet, ezért történt tegnap akkora pusztítás Kijevben – olvasható az amerikai Institute for the Study of War (ISW) friss elemzésében. Mégsem az oroszok bombázták a kijevi gyermekkórházat? Magyar Hírlap     2024-07-09 11:11:00     Külföld Ukrajna Kijev Számos közzétett fotó és videofelvétel megerősítette, hogy a pusztítást egy ukrán rakéta lezuhanása okozta. Összekötik az osztrák és a magyar autópályát – Lázár János felhatalmazást kapott vg.hu     2024-07-09 16:56:02     Belföld Ausztria Autópálya Lázár János Magyar Közlöny A Magyar Közlönyben jelent meg a kormányhatározat. Már nem sok híja, és tényleg összekötik a fontos magyar és osztrák gyorsforgalmi utat. Na, vajon hol áll Magyarország a világ legolcsóbb országainak listáján? Forbes     2024-07-09 13:56:23     Gazdaság Olcsó Index Elkészült a pénzügyi index, amely megmutatja, mely országokban a legolcsóbb az élet a külföldiek szerint. Nem meglepő, Magyarország jó messze van a top tíztől. Összeegyeztethetetlen a jogállammal, hogy a kormány visszaküldené a szerkesztőségek külföldi támogatását egy gumiszabállyal Media1     2024-07-09 13:18:17     Média háború Gumi Propaganda A hétfő este megjelent kormányhatározat szövege szerint a „háborús propagandát szolgáló” külföldi támogatások visszautalásának lehetőségéről kell törvényt alkotni még július végéig. Nyilvánosságra is hoznák a támogatást. Mi oldhatná meg a repülők késését? SpiritFM     2024-07-09 12:50:44     Belföld Közlekedés Repülőtér Repülőgép Turizmus Blog Elképesztő a túlzsúfoltság a légi közlekedésben, egyre több felületen találkozni a felháborodott utasok történeteivel. Varga G. Gábor, az Egek Ura blog alapítója, repülési szakértő a Spirit FM Több-Kevesebb című műsorában arról beszélt, hogy az európai légtér és az európai turizmus minden nyáron a csúcson van, minden évben egyre magasabb szinten pö Lépett a Tesco, annyi a clubcardos visszaéléseknek Startlap Vásárlás     2024-07-09 12:49:22     Gazdaság Tesco Július 15-től a Tesco gátat szab a Clubcard-rendszerrel kapcsolatos visszaéléseknek. A változások minden vásárlót érintenek majd. Lecsaptak az olasz maffiára Rómában, megindult a dominó Liner     2024-07-09 12:31:29     Külföld Olaszország Róma Nyomozó Maffia Egy kiterjedt akció végén csaptak le a maffiaellenes nyomozók, akik hatalmas összegben foglaltak le vagyontárgyakat. Vizsgálják Marine Le Pen 2022-es kampányának finanszírozását 444.hu     2024-07-09 15:42:42     Külföld Kampány Hitel Mészáros Lőrinc Marine Le Pen A kampányhoz a francia szélsőjobboldali politikus 10 millió eurós hitelt kapott Mészáros Lőrinc bankjától. "Pszichopata" - a Liverpool-játékosoknak verekedniük kell az új menedzser edzésein Sportal     2024-07-09 14:53:01     Foci Liverpool Megjelent egy felvétel, amely a Liverpool új menedzserének, Arne Slotnak különleges idény előtti edzéseit mutatja be. F1: Fotók szivárogtak ki a beteg Schumacherről Vezess     2024-07-09 14:50:59     Forma1 Németország Michael Schumacher A hírek szerint Michael Schumacherről készült fotók nyilvánosságra hozatalával zsarolta a családot az a két férfi, akit Németországban vettek őrizetbe. Harmadik gyanúsítottja is lett az ügynek. Hozzá kell szoknunk a forrósághoz Kiderül     2024-07-09 12:45:03     Időjárás Kánikula Még tud napról-napra fokozódni a hőség, így a héten akár több melegrekord is megdőlhet. Várhatóan a jövő héten is folytatódik a forróság, egyelőre nem is látszik a vége. A további adásainkat keresd a podcast.hirstart.hu oldalunkon.

Amy Molloy, Social Affairs Correspondent with The Irish Independent, reports after Tesco Ireland pleaded guilty to Clubcard pricing breaches, and also discusses the move by supermarket chains to introducing more competitive offers for loyalty cardholders.

Supermarket loyalty schemes have become even more of a big thing in recent years as the two giants Tesco and Sainsbury's have rolled out Clubcard and Nectar Prices. But while cards bring lower prices, the points collected still mean prizes for some loyalty scheme fans. So, what happens if a fraudster steals your points? This is Money's Angharad Carrick recently went on the trail of some stolen Nectar points and uncovered a story that delivered as many questions as it did answers. On this podcast, Ang, Georgie Frost and Simon Lambert discuss the mystery of the stolen Nectar Points and how our reader got short shrift from Sainsbury's, Action Fraud and the police when they had £230 nicked. Plus, are these loyalty cards any good and worth having anyway and why is the competition watchdog investigating them? Also on this week's show: Many more people are taking mortgages than run past state pension age but with work and retirement blurring and changing does this matter? Simon explains why he thinks it does but for another reason. Would you buy fake cash for a knockdown price off social media? It sounds daft, but this is a genuine thing - we look at how it is happening. And should a reader who is still working at age 77, worth £2.6million and doesn't want a big inheritance tax bill start giving money away - and splashing out on themselves and their family?

Tesco Clubcard Creator and Founder of The Female Lead Edwina Dunn is a globally renowned Big Data pioneer.  In this episode of Show Me the Way, the author of When She's in the Room talks about using data science to unlock the spending power of women and believes knowing women better will release billions of pounds of new income. We discuss her data-driven, not-for-profit, The Female Lead which encourages girls to increase their self confidence and self belief through inspiring role models.  Edwina says in business, (and life),  two is better than one and believes the greatest gift you can give a child is imagination. Her recommendation for Emmeline's bookshelf is an inspiring and creative choice. Edwina Dunn is a pioneering and successful leader in the data industry, known for delivering transformative business change. She co-founded Dunnhumby, which revolutionized the retail and consumer goods industry by pioneering Tesco Clubcard and other global loyalty programs. Her vision and work transformed the way retailers used customer data to drive their businesses, providing insights that had previously been unimaginable. The success of Dunnhumby has been replicated worldwide, becoming the industry standard for customer insights. Its strategic importance was underlined when it was acquired by Tesco in 2011. Edwina has served on a number of government boards including HMRC (NED), The Geospatial Commission (Commissioner) and The Centre for Data Ethics and Innovation (Chair). She also invested in a new generation of data and predictive algorithms when she became Chair of Starcount. Her pioneering work has earned her numerous accolades, including an OBE for her services to data and business in 2019, honorary doctorates from a number of universities. Today, Edwina is at the helm of The Female Lead which is an active community of 8 million women, underpinned by an educational foundation, and focused on celebrating the achievements and diversity of women who shape our world. Using data to understand the challenges women face, Edwina works with businesses and the government to create new, mutually beneficial models and policies for the workplace. Books for Emmeline recommendation: The Chronicles of Thomas Covenant https://amzn.eu/d/bLPJb4k Edwina Dunn's  Book: When She's in the Room https://lnk.to/WSITREdwinaDunn Resources: The Fulfilment Finder Engage with The Female Lead: LinkedIn - thefemalelead Instagram @the_female_lead Tik Tok - @thefemalelead  

Tesco Mobile Ireland commits to "Frozen Contracts", a market-defining commitment to customers that will see a price freeze across all Bill Pay plans started in 2024. New and existing Tesco Mobile customers will enjoy the same great-value prices for the entirety of their 24-month contract, safe in the knowledge that their monthly charge will not change for the duration of their Minimum Term. Frozen Contracts is Tesco Mobile's promise to customers that monthly plan costs will remain unchanged throughout the duration of their contract. Unlike other mobile operators, Tesco Mobile will not increase prices mid-contract, providing peace of mind and financial predictability for customers who sign up for its 24-month bill pay plans. Customers with an existing Tesco Mobile bill pay plan don't have to worry about their contract thawing either, as they won't face an increase in their bill for the duration of their contract. Tesco Mobile was recently awarded Best Customer Service Award for 2024 at the Switcher.ie Mobile Awards which is a testament to the Waterford based teams' dedication to value, fairness and customer satisfaction. Ciaran Melia, general manager, Tesco Mobile Ireland commented: "Right now, people have enough to be worrying about, and that shouldn't include mobile phone bills. We're the only mobile operator in Ireland to offer Frozen Contracts for our new and existing customers. This means that as a Tesco Mobile customer, you will pay for exactly what you signed up for, not a cent more. This is us giving certainty to any customer who signs up during 2024 for the duration of their contract." As part of Tesco Mobile's commitment to always providing the best value deals for its customers, Tesco Clubcard holders can register with their Tesco Mobile account to get double the minutes, double the data, and double the points. Not only that, Clubcard members can get €15 off their phone bill, or Tesco Mobile top up for every €5 in Clubcard vouchers! Whether you're a long-time Tesco Mobile contract holder or interested in shopping around for a new mobile provider ahead of the price increase, keep a cool eye to Tesco Mobile's amazing offers and join almost 500,000 Tesco Mobile customers across Ireland already enjoying 99% network coverage. For more information on the Tesco Mobile Ireland "Frozen Contracts", visit in-store or online at www.tescomobile.ie.

In this week's Talking Money, Mark takes a look at Tesco Clubcards. Specifically, the changes that are going to be made to the way their prices are displayed. 

187 - If you're thinking of expanding your business to the UK, this episode is for you! Join us as we delve into the key considerations and strategies for successfully navigating the UK market. Tune in for valuable insights and expert advice that will empower you to make informed decisions and thrive in the dynamic business landscape of the United Kingdom.Watch the full in-person episode here! You'll LearnThe key spending category in the UKThe role of Amazon for the UK consumersMessenger marketing in the UK: yay or nayOne or multiple email accounts for different countries: which is betterThe role of social media in establishing your brand in the UKWhat you should know about sustainability as an eCommerce brandAnd more!Resources Mentioned in This EpisodeTim HortonsBuy Dr Pepper. Earn Pepper Perks Points.Coca-ColaDoveTesco - Supermarkets | Online Groceries, Clubcard & RecipesProm.uaRSVLTSAmazon.com. Spend less. Smile more.The Sports Edit | Activewear, Yoga and RunningKaveeFlowium InstagramWhatsApp WebTelegramFacebookThe Home DepotIKEA: Fresh home furnishing ideas and affordable furnitureRØDE Microphones | Premium Microphones & Audio EquipmentLeave an Apple review & get a Flowium gift Request Free Email Marketing Audit! Did you enjoy this episode? If so, please leave a short review and we will send you a Flowium gift.

What drives you mad about going to the supermarket? Is it self-service tills, scanning receipts to get out, loyalty scheme dual pricing, or prices being hiked well above inflation? Many of us want to support bricks and mortar retail, but there are times when shops seem to mainly be involved in testing our patience. In a week in which the competition watchdog fired a broadside at the consumer brands giants for pushing up prices, a practice dubbed ‘greedflation' and sounded a warning to Tesco and Sainsbury's over Clubcard and Nectar Prices, the This is Money podcast team head down the shops. Georgie Frost, Lee Boyce and Simon Lambert discuss what's good, what's bad and what really gets their goat. Plus, will a new online fraud charter make any difference? The team discuss investing legend Charlie Munger and financial crisis Chancellor Alistair Darling, who both died this week. And finally, what makes a house price hotspot – we look at the UK's top 30 this year.

Některé obchodní řetězce staví zákazníky před nové dilema. Část zboží prodávají za „normální“ ceny jen majitelům svých věrnostních karet. Zbytek to má i o polovic dražší. „Je to na hranici vydírání,“ říká ekonomka Jana Matesová.Nakupování v akcích je disciplína, ve které jsou mnozí Češi mistry. Zatímco starší generace umí chodit v letákových akcích, ta střední a mladší si oblíbila věrnostní aplikace a karty. Nejznámějším věrnostním programem v Česku je Tesco Clubcard. Svůj mají ale i  Billa, Penny, Lidl, Albert, Kaufland. A nezaostávají ani drogerie či lékárny.Češi využívají průměrně 12 různých věrnostních programů, každý desátý se upsal do více než dvaceti, ukázal průzkum výzkumné agentury Inconminde. Vlastnictví takové kartičky je totiž vstupenkou ke slevám v řádu i desítek procent. Kdo kartu nemá, platí cenu znatelně vyšší.Rýže dlouhozrnná pro věrné za 50, pro ostatní za 75. Mleté hovězí namarkuje běžný zákazník za 150 korun, ten s věrnostní kartou za 110. Kočičí žrádlo za 180 za plnou cenu, za 110 s věrnostní slevou. Na týdenním rodinném nákupu tak mohou slevy udělat několik stokorun, ukazuje srovnání cenovek z on-line obchodu řetězce Tesco, které aktuálně tuto strategii „dvojích cen“ praktikuje nejviditelněji.Věrným sleví, ostatním zdražíAle Tesco není samo, kdo se pokouší zákazníky získat skrze slevy jen pro klubisty. „Viděli jsme v létě minimálně dva další řetězce, které vyzkoušely třeba na týden, jestli by mohly své slevy takhle hluboce navázat jenom na karty,“ všímá si Jana Matesová v podcastu Ve vatě, kde bude nově další stálou expertkou.Oslovené nákupní řetězce si systém chválí. Ale na zářijové konferenci Asociace nákupních center z úst manažerky jedné retailové skupiny zaznělo, že se v Tescu údajně od zavedení nového systému Clubcard snížila návštěvnost o 20 až 30 %. A podle Jany Matesové zákazníky tak výrazné rozdíly v cenách pro klubisty a neklubisty naštvaly.„Lidé reagují racionálně. V Česku máme slavnou hlášku Šimka a Grossmanna ‚Nechci slevu zadarmo‘. A chytří klienti chápou, že tahle sleva je za vaše informace, ale taky za to, že všichni ostatní, kdo si Clubcard nepořídí, budou nakupovat přehnaně draze,“ myslí si ekonomka.Na zlevněné zboží pro držitele klubových karet, ať už těch plastových, nebo virtuálních v mobilu, doplácejí podle Jany Matesové klienti, kteří si kartu nepořídili. „Samozřejmě ten řetězec nebude prodávat pod cenou, to by vyráběl ztrátu. On si na těch ostatních zákaznících, kteří nemají klubovou kartu, nadělá všechen svůj zisk. Zatímco u těch hlubokých slev může jít trošku do ztráty, těm ostatním se ceny o to trošku víc zvýší.“Když chtějí datum narození, utíkejteV místech, kde je mezi řetězci konkurence, toto Matesová nevnímá jako problém. Řetězce se prostě snaží přetáhnout nové klienty a zavázat si ty stávající. Kdo nechce výměnou za slevy poskytnout své osobní údaje, jde příště prostě jinam. „Tam, kde je ale jen Tesco a široko daleko nikde není jiná varianta nákupu, tak je to zneužití tržní síly,“ domnívá se Matesová.Vysoké věrnostní slevy jsou často aplikovány i na základní potraviny a drogerii. „V současné ekonomické situaci spoustu lidí nutíte, ať vám svá data dají. Je to na hranici vydírání,“ má za to ekonomka. Ve slevách se prodá už 65 % zboží. Podle Matesové by bylo žádoucí podíl zlevněného zboží nějakým způsobem regulovat.Věrnostní kluby jsou pro obchodníky skvělým zdrojem informací o zákazníkovi. Zvlášť díky aplikacím dostanou takřka bezplatně dokonalý popis jeho nákupního chování. To je podle Matesové legitimní. Lidé by si ale měli podle ní dávat pozor, jaké informace o sobě obchodům poskytují.„Jméno, adresa jsou v pořádku. Pokud chtějí datum narození, běžte dál. Hrozí, že vaše informace přeprodávají třetím stranám,“ varuje Matesová. Jak vůbec funguje slevový systém? Na co si dát pozor? Je nakupování přes věrnostní kluby skutečně výhodné? Poslechněte si celý podcast nahoře v přehrávači.Poslechněte si celou epizodu. Ve vatě. Podcast novinářky Markéty Bidrmanové. Poslechněte si konkrétní rady investorů a odborníků na téma investic, inflace, úvěrů a hypoték. Finanční „kápézetka“ pro všechny, kterým nejsou peníze ukradené. Vychází každý čtvrtek. Poslouchejte na Seznam Zprávách, Podcasty.cz nebo ve všech podcastových aplikacích. V podcastu vysvětlujeme základní finanční pojmy a principy, nejde ale o investiční poradenství. O čem byste chtěli poslouchat příště? Co máme zlepšit? A co naopak určitě neměnit? Vaše připomínky, tipy i výtky uvítáme na adrese audio@sz.cz.

Supermarket loyalty schemes aren't always the bargains they appear to be, according to the country's major consumer rights group. Consumer NZ has found that dozens of randomly chosen items marked with supermarket loyalty card discounts could be bought for a lower price at stores that didn't bother with such cards at all. This was particularly the case when one compared many of the "specials" offered to Onecard or Clubcard cardholders shopping at Countdown and New World, to those looking for the same items at Pak'nSave or the Warehouse, neither of which have loyalty discount schemes. Consumer NZ's head of research and advocacy Gemma Rasmussen spoke to Ingrid Hipkiss.

Hello! What what! Live from England it's Husband & Wife Sentenced to Life. We made it! And on today's episode we talk about (amongst other things)...• Leaving Dubai forever & how we felt.• A review of Duubz.• Flight fear.• Arriving.• Hire car business.• The international cat, Awimbaway.• LGW to The New Forest.• Reuniting with our stupid dog, Charlie.• The first dog walk.• The disparity in our current moods.• Garden Centre action.• Catching up with family & cake.• A brand new Mother-in-Law feature.Lots of lovely messages from people over the last few days, which have been lovely to read. If you'd like to get in touch, our details are here...Email: husbandandwifepod@gmail.com Or get us on our socials here:Simon on Insta: https://www.instagram.com/catboy92/Lorra on Insta: https://www.instagram.com/lorranotlaura Simon on Twitter: https://twitter.com/catboy92 Lorra on Twitter: https://twitter.com/lorranotlaura Us on TikTok: https://www.tiktok.com/@catboyandlorraSee you next time xSupport this show http://supporter.acast.com/husband-wife-sentenced-to-life. Hosted on Acast. See acast.com/privacy for more information.

Joining today's show are data pioneers Clive Humby and Edwina Dunn, the dynamic husband and wife team behind the transformative Tesco Clubcard. Their game-changing idea propelled Tesco to the top of British retail, securing partnerships with industry giants like Marriott Hotels and EON. But their success wasn't without challenges as we learn how different business was 30 years ago. We also touch on how the data revolution started and where they see it going next? Learn more about your ad choices. Visit megaphone.fm/adchoices

In today's Talking Money, Will looks at the ongoing dispute between Tesco and consumer group Which? over Tesco's Clubcard strategy.

The FTSE 100 is down this morning fell on Friday morning, after some troubling signals from mortgage lenders overnight. HSBC and Nationwide have both shaken up their mortgage offerings over the last day, with HSBC withdrawing new deals for buy-to-let and residential products and Nationwide bumping their rates – all in anticipation of a further interest rate rises from the Bank of England. Turning to equities now, Tesco shares have slipped this morning after consumer group Which? complained to regulators that the lack of unit prices on Clubcard deals could be illegal. Shell and BP stocks are also down as the Treasury announced the windfall tax on North Sea oil and gas would remain in place until March 2028 as planned and then only be removed if prices stay low for a sustained period. Payment solutions firm Network International jumped meanwhile, after announcing it had accepted a £2.2bn takeover bid from Canada's Brookfield Asset Management. And in small caps, European Metals have announced this morning that they've secured the land they need to build the lithium processing plant for their Cinovec mine in the Czech republic. And you can watch my interview with Executive Chairman Keith Coughlan later today. #ProactiveInvestors #FTSE100 #invest #investing #investment #investor #stockmarket #stocks #stock #stockmarketnews

In the latest episode of the pod I'm talking about: How to clear and avoid overdrafts How to beat changes to Tesco Clubcard The key 2023 Budget announcements on energy bills, pension tax allowances and free childcare Plus a listener question  And my deals of the week For links and further reading head to becleverwithyourcash.com/cashchats ABOUT CASH CHATS Cash Chats is presented by money blogger and broadcaster Andy Webb. The podcast was "Show of the Week" in the Radio Times, and it has been featured as one of the top money podcasts by publications including Apple, Good Housekeeping and the Independent. In 2021 and 2019 it was awarded Best Money Podcast at the SHOMOS - the UK Money Bloggers community annual awards, and runner-up in 2020. On each Cash Chats episode you can hear Andy share ways to get the most from your money.  Andy also runs the award-winning website Be Clever With Your Cash, presented Channel 5's Shop Smart Save Money and founded the community ukmoneybloggers.com. To contact Andy email Andy@Becleverwithyourcash.com ANDY ON SOCIAL Andy's handle is @AndyCleverCash and you can follow him over at: twitter.com/AndyCleverCash instagram.com/andyclevercash   youtube.com/andyclevercash   GET ANDY'S WEEKLY NEWSLETTER You'll also get a free Quidco bonus for signing up https://becleverwithyourcash.com/newsletter/ MUSIC The music is Easter Island by Lonely Punk and provided on a creative commons licence       

Welcome to The Voice of Retail podcast. My name is Michael LeBlanc, and I am your host, I believe in the power of storytelling to bring the retail industry to life. I'll bring insights, perspectives and experiences from some of the retail industry's most innovative and influential voices each week. This podcast is produced in conjunction with Retail Council of Canada.Live from a boisterous NRF Big Show trade show floor in New York, Tim Mason, CEO of Eagle Eye and former Tesco CMO, is back on the podcast. While this is not Tim's first time on the podcast, it is the first time we've had the pleasure of meeting. We catch up and discuss post-COVID consumer loyalty and sorting through performance data in an inflationary retail environment.Thanks for tuning into this episode of The Voice of Retail. If you haven't already, be sure and follow on your favorite podcast platform so new episodes will land automatically each week. And check out my other retail industry media properties, Remarkable Retail podcast with Steve Dennis, and the Global eCommerce Leaders podcast. Last but not least, if you're into barbecue, check out my YouTube barbecue show Last Request Barbecue with new episodes each and every week.About TimTim joined as chairman in January 2016, later moving to CEO in September 2016. Tim has over 30 years' experience within the grocery and retail industries, with a strong background in strategic marketing and customer loyalty. Previously Tim was a managing director at Sun Capital Partners and is currently a Non-executive Director at Gousto. Prior to that he was Deputy CEO at Tesco from January 2010 to December 2012. He held a number of other roles within the Tesco Group including CMO for Tesco and CEO of Fresh & Easy LLC. Whilst at Tesco, Tim was instrumental in the creation of Clubcard, Express, Personal Finance and Tesco.com.About Michael Michael is the Founder & President of M.E. LeBlanc & Company Inc. and a Senior Advisor to Retail Council of Canada and the Bank of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Today's Shopping Choice and Pandora Jewellery.   Michael has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated worldwide in thought leadership panels. ReThink Retail has added Michael to their prestigious Top Global Retail Influencers list for 2023 for the third year in a row. Michael is also the president of Maven Media, producing a network of leading trade podcasts, including Canada's top retail industry podcast, The Voice of Retail. He produces and co-hosts Remarkable Retail with best-selling author Steve Dennis, now ranked one of the top retail podcasts in the world. Based in San Francisco, Global eCommerce Leaders podcast explores global cross-border issues and opportunities for eCommerce brands and retailers. Last but not least, Michael is the producer and host of the "Last Request Barbeque" channel on YouTube, where he cooks meals to die for - and collaborates with top brands as a food and product influencer across North America.

Dr Melanie van Rooy is Head of Marketing at Clicks, South Africa's leading pharmaceutical retailer. Its loyalty programme is Clicks ClubCard and is the oldest retail loyalty programme in South Africa. Not only is it 27 years old, but Clicks ClubCard is for the 4th time, the most used loyalty programme by South Africans, according to the Truth & BrandMapp annual Loyalty Whitepaper. Dr Melanie talks through Clicks ClubCard's heritage and how it remains relevant with a focus on simplicity, value, and convenience. The loyalty KPIs are impressive versus global standards. This is a solid case study of a loyalty programme delivered exceptionally well and remaining relevant over the test of time. Hosted by Amanda Cromhout. Show Notes: 1) Dr Melanie van Rooy 2) Clicks 3) Clicks ClubCard 4) Clicks ClubCard Magazine 5) Feedback Link

It's not easy navigating the current cost of living crisis. Are you Clubcard pricing your way through life? What have you decided to bite the bullet and pay the higher price for? Join Malaika and Harleigh as they discuss how their shopping habits have changed as the cost of living increases. Compare groceries costs on the Trolley app here Keep up to date with Retail news in The Grocer: https://www.thegrocer.co.uk/ Read Money Saving Expert's Supermarket shopping tips: https://www.moneysavingexpert.com/shopping/cheap-supermarket-shopping/ Shop 65% off your first Gousto Box (ref link) here Follow the podcast for updates and video content on Instagram! You can follow Harleigh on Instagram here, and follow Malaika right here.

When Edwina Dunn was a young girl, she dreamed of becoming a long distance truck driver and living a very glamorous life on the road. While she didn't quite achieve that goal, she did go on to become a very successful business woman and the brains behind the Tesco Clubcard. In the early 1990s, she and her husband Clive brought their expertise in data science to the boardroom of Tesco and helped them become one of the most successful retailers in the world. After selling their stake in Tesco for a cool 93 million pounds and taking a bit of time out to enjoy the payout, the pair set up their next company Starcount. In that time, Edwina also created The Female Lead, a non-profit organisation dedicated to offering women alternative role models to those presented by popular culture. In this episode, she tells Róisín Ingle about her career journey and what it's been like working alongside her husband through the years. They also discuss the great work being done by the Female Lead and why it's time for women to shake the ‘unentitled mindset'. Hosted on Acast. See acast.com/privacy for more information.

Frank Skinner's on Absolute Radio every Saturday morning and you can enjoy the show's podcast right here. The Radio Academy Award winning gang bring you a show which is like joining your mates for a coffee... So, put the kettle on, sit down and enjoy UK commercial radio's most popular podcast. This week Frank is away so Emily is joined by Pierre Novellie and Isy Suttie. The team discuss a Clubcard tattoo, oil vs butter and nicknames.

Edwina Dunn OBE is best known as co-founder of the international data analytics company Dunnhumby, a business she launched from her kitchen table with her husband Clive Humby in 1989. By 2011, Dunnhumby had grown to be a company of 1500 people, reaching 350 million customers in 25 countries. Dunnhumby were the innovators behind the creation of the Tesco Clubcard scheme and widely credited with redefining the relationship between retailers and customers worldwide.Now retired from Dunnhumby, Edwina is currently CEO of Starcount, a digital start-up that measures the global tastes and trends of 1.7 billion people across 12 of the world's largest social networks, before applying a progressive view of data science to help brands navigate their social media journey. Edwina is also a passionate campaigner for women and spearheads the What I See Project - a not-for-profit initiative to promote the voices and experiences of women from around the world through the medium of film.Finally, Edwina is also Chair of Your Life, a Government-backed campaign to encourage more young people to consider careers in the STEM (Science, Technology, Engineering and Maths) industries. The campaign, which has a particular focus on girls and women, aims to increase participation in maths and physics A-levels by 50 per cent in three years.Edwina was awarded an OBE in the 2019 Queen's Birthday Honours, for services to Data and Business in the UK.Connect with Edwina Dunn via: LinkedIn and Twitter.Connect with The Female Lead: Instagram, LinkedIn and Twitter.Find out more about the Cambridge Union: YouTube channel, Twitter and Instagram.Watch the full interview via YouTube.A new episode EVERY WEEK, showcasing the journeys of inspirational entrepreneurs, side hustlers and their mentors. We discuss their successes, challenges and how they overcame setbacks. Focusing mainly on what they wish they had known when starting out. The podcast aims to give aspiring entrepreneurs the confidence to Start Up and Start Now by showcasing real and relatable entrepreneurs. After all, seeing is believing!Join the conversation using #startupstartnow and tagging us on Instagram, Twitter, Facebook and LinkedIn. Don't forget to leave a review as it really helps us reach those who need it and allows us to get the best guests for you! Connect with START UP. START NOW. and to nominate a guest please visit: www.startupstartnow.co.uk.  To connect with Sharena Shiv please visit: www.sharena.co.uk.

In this episode, Hamsi and I talk about why coffee prices have risen so much and their potential impact as well as Tesco's move into advertising - powered by its Clubcard.

After 16 seasons and a record 589 appearances from 1996-2012, Caley Thistle' icon Ross Tokely makes his Wyness Shuffle debut! Tokes joins Moff, AY and Riley to take a look at the November action, look forward to the festive period, overview the season as a whole and take a look back through his own outstanding career and service to ICTFC. Expect tales of Somerset Park and Dingwall, Terry Butcher and Pele plus legends such as Darren Dods, David Bagan, Grant Munro, Liam Keogh, Claude Gnapka, Kenny Gilet and Vetle Anderson. And after nearly two months without a pod, due to illness and family commitments, you can forgive us the two hour run time. It is Ross Tokely after-all. If you want to pick and choose your segments, timecodes galore below. 3.36  Good and Bad: Ross and the Shufflers take a look at the good and the bad of the last month's action: the impact of Allardice and Macgregor, the loss of Carson, the return of Scott Kellacher and the frustrating results.   10.04  Game by Game: Queens away, Pars at home, Ayr away, Partick away, Abroath at home, plus Tokes playing for County, and the inimitable workrate of Graham Bayne.     27.37  Tokes' Fast 5 #1: Best manager, game, goal, ground and achievement in football. 30.00 Interview: ICTWFC: Riley sat down and spoke with ICTWFC defender and cultured ball playing centre half Alex Andrews, who ran us through how the team is getting on this season and what it's like being part of the Caley Thistle family. 41.07 Interview: Kirk Broadfoot: He's played in the UEFA Cup final, won the league cup, the old first division, and three premier league titles, so why come to Inverness at this stage in the career, how much time does he spend in the gym and his thoughts on the Kilmarnock doubters. 56.55  Tokes' Caley Exit: “I didn't want to leave the club, I really didn't. It took me a long time to get over it.” Ross speaks open and honestly about his exit from Inverness in 2012.   1.02.44  January additions: Where should we add and why?   1.04.46  Tokes Fast 5 #2: Worst game, best game, regrets, hardest opponent, and piss-ups.   1.06.47  League lookahead: The boys show no enthusiasm for the cup games v Morton and Raith, while Tokes shows a lot of enthusiasm for the cup games v Morton and Raith. We analyse the upcoming Kilmarnock match in-depth and talk about Greenock's finest boozer, the Norseman. 1.19.49  Interview: The Pars: Peter Grant out, Yogi in, and an immediate reaction against us. Sadly. We spoke to Pars fan and ParsTV commentator Jordan Burt. 1.32.43  Ross Tokely: Where are you now? We spoke to Ross about his current coaching of the under-16s, his love of football and his prolonged career in the North Caley League and Inverness Amateur League.   1.39.14  Quiz: You Can Toke To Me: How else better to go through 16 seasons and 589 games than in the form of a quiz. How many will Tokes get out of ten? 1.47.27  The Shufflebus: On Saturday 6 November, the Shuffle decided to charter our first ever minibus to Ayr Away, ferrying some 12 central-belt based ICT fans to the game at the iconic Somerset Park. Here follows the tail of the Shufflebus, and its bloody messy and the sound is awful. 1.55.03  Mailbag: The usual smattering of questions and queries from ICT fans far and wide.   2.02.25  Tokes Fast 5 #3: Best craic, worst craic, worst dresser, worst trainer, most ridiculous thing he's seen in football. That's it. Yip yip.

Welcome to the The Voice of Retail , I'm your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.Tim Mason is the CEO of Eagle Eye, an information technology firm that uses a data-driven digital marketing platform to enable retailers to connect all aspects of the customer journey.As the former deputy CEO & CMO of Tesco in the U.K., Tim calls on his own background in retail as he works with big clients all over the world.In this episode of The Voice of Retail podcast, Tim is back on the podcast to share his insights on how the retail landscape has and will continue to shift because of the pandemic.Tune in to hear what Tim believes are the three essential elements for building a successful digital retail ecosystem, the top three things that retailers should be looking out for in the years following the pandemic, and finally, the three things that retailers should stop/start in their marketing practices. Can you tell that we believe in the power of three's? ******** Thanks for tuning into today's episode of The Voice of Retail.  Be sure to subscribe to the podcast so you don't miss out on the latest episodes, industry news, and insights. If you enjoyed  this episode please consider leaving a rating and review, as it really helps us grow so that we can continue getting amazing guests on the show.I'm your host Michael LeBlanc, President of M.E. LeBlanc & Company, and if you're looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co! Until next time, stay safe and have a great week! Tim MasonTim has been CEO of Eagle Eye since September 2016, joining as Chairman in January 2016. He has over 30 years' experience within the grocery and retail industries, with a strong background in strategic marketing and customer loyalty.Previously, Tim was a managing director at Sun Capital Partners and Chairman of Bonmarché Holdings plc from 2013 to 2015. Prior to that he was Deputy CEO at Tesco from January 2010 to December 2012. He held a number of other roles within the Tesco Group between 1982 and 2012 including CMO for Tesco and CEO of Fresh & Easy LLC. Tim spearheaded Tesco's bid to crack America, and was responsible for the expansion and operations of 150 stores US wide.Throughout his career at Tesco, he was renowned for being in touch with the customer, and instrumental in the creation of some of Tesco's most successful marketing initiatives (Clubcard, Express, Personal Finance and Tesco.com). He is also a Director of It's Fresh Ltd and Purple.

Loyalty is absolutely key when it comes to selling creative products, but it's something business owners often don't prioritise. It's easy to get distracted chasing new customers and with the prevalence of complicated legacy loyalty programs like Nectar and Tesco's Clubcard, where consumers haven't always seen the best return, it can be hard to know how best to entice, reward and retain your existing customer base.  Loyalty, in traditional business terms, is ultimately about repeat purchases, but as today's guest Fiona Stevens explains, it's also about engaging with customers between purchases. Fiona is Head of Marketing for LoyaltyLion - a data-driven loyalty and engagement platform trusted by thousands of fast-growth e-commerce merchants worldwide - and in today's episode, we discuss how changes in consumer attitudes are creating a shift in the way businesses build relationships and communities with their customers.  We take a look at how shared values and emotional connections are becoming increasingly critical to purchasers, how a loyalty mindset can help support your wider business goals and the importance of balancing customer acquisition and retention.  Check out LoyaltyLion at: https://loyaltylion.com/ And connect with them on social media: https://www.facebook.com/LoyaltyLionHQ/ https://twitter.com/loyaltylionhq https://www.linkedin.com/company/loyaltylion https://www.instagram.com/loyaltylion/   

Fun

This week we’re lucky enough to welcome Stuart Baxter, Brand Ambassador of Independent Bottler Douglas Laing onto the show to tell us all about this fascinating brand and guide us through the tasting, and label appreciation of two of their whiskies from their Regional Malts range… The Scallywag and the Rock Island. We also do a small round up of a few notable mentions from this years World Whisky, and Whisky Magazine's Icons of Whisky Awards in our news segment… Boozeround! Find out more about Douglas Laing and their range over on their website - https://www.douglaslaing.com@dlaingwhisky on Instagram and Twitter and douglaslaingwhisky on Facebook - https://www.instagram.com/dlaingwhisky/ https://twitter.com/DLaingWhisky https://www.facebook.com/douglaslaingwhisky/ Stuart Baxter is @douglaslaingbaxter on Instagramhttps://www.instagram.com/douglaslaingbaxter/ If you like the sound of the Douglas Laing whiskies we tasted in this week’s podcast and would like to try them, here are a few options you can purchase from The Whisky Exchange and help out our show in the process…. Just click the links - Scallywag Speyside Blended Malt Sock Gift Pack - https://www.thewhiskyexchange.com/aff/4431902/p/49131/scallywag-speyside-blended-malt-sock-gift-pack Scallywag Speyside Blended Malt 10 Year Sherry Cask - https://www.thewhiskyexchange.com/aff/4431902/p/59518/scallywag-10-year-old-sherry-cask-douglas-laing Rock Island Blended Malt -https://www.thewhiskyexchange.com/aff/4431902/p/50469/rock-island Rock Island Blended Malt Sherry Limited Edition - https://www.thewhiskyexchange.com/aff/4431902/p/55799/rock-island-sherry-limited-edition-douglas-laing Rock Island Blended Malt 10 Year Old -https://www.thewhiskyexchange.com/aff/4431902/p/50991/rock-island-10-year-old Check out all the winners from the World Whisky Awards here…http://www.worldwhiskiesawards.com/winner/Whisky/2021/taste as well as the Icons of Whisky awards here…https://iconsofwhisky.com/2021/03/25/icons-of-whisky-2021-global-winners-revealed/ And if you would like to try any of the award winning whiskies we mentioned in this week’s Boozeround you can find them here, also helping the podcast in the process… Westland Distillery Garryana 5 -https://www.thewhiskyexchange.com/aff/4431902/p/57188/westland-garryana-2020-release You can also hear us taste that whiskey as well as chat to the Master Distiller Matt Hofmann in episode 35. https://shows.acast.com/whiskyandthings/episodes/ep35-westland-garryana-5-with-master-distiller-matt-hofmann Good luck finding the Bimber Oloroso Cask Batch Number 1… but here’s a sample of the wonderful Ex-Bourbon Single Malt Batch 1https://www.thewhiskyexchange.com/aff/4431902/p/57637/bimber-ex-bourbon-single-malt-whisky-batch-1 Hear us talk to Matt McKay from within the Bimber Distillery in Episode 27 here https://shows.acast.com/whiskyandthings/episodes/ep27-bimber-distillery-london-single-malt-distillery-tour Teeling won Best Irish Single Malt with their 28 year old Vintage which sadly is unavailable on the Whisky Exchange at this time, but this one is a good place to start if you’d like to try something else from their range..https://www.thewhiskyexchange.com/aff/4431902/p/56420/teeling-1983-37-year-old (or see last week’s notes for the Teeling Single Grain which is wonderful https://shows.acast.com/whiskyandthings/episodes/ep54-teeling-single-grain-irish-whiskey-mike-mccarthy-former ) The Glenallachie 10 year old batch 4, the winner of Best Speyside Single Malt Scotch & Worlds Best Single Malt is also sadly not available at this time, but why not try the 12 year…?https://www.thewhiskyexchange.com/aff/4431902/p/43741/glenallachie-12-year-old You can pick up the fantastic Red Breast 21 Year… Best Irish Pot Still herehttps://www.thewhiskyexchange.com/aff/4431902/p/23246/redbreast-21-year-old Congratulations to Mark Gillespie of WhiskyCast for winning Communicator of the Year… check out all things WhiskyCast via their website… great podcast, great YouTube streams, great website. https://whiskycast.com Well done to Nc’Nean Distillery for winning Sustainable Distillery of the Year. We have Annabel Thomas from Nc'Nean Distillery on in a couple of episodes so look out for that. Find out more about them here - https://ncnean.com …and earn your Clubcard points here.. https://www.tesco.com We mentioned Greg Dillon of Great Drams a couple of times in this episode, find out more about their whisky here...https://greatdrams.comWhisky and Things:Become a Patron: https://www.patreon.com/whiskyandthingsMerch and info: http://www.whiskyandthings.comBe sure to find our playlist on Spotify: Whisky and Things - The PlaylistMore Whisky and Things Merch available here - https://www.zazzle.co.uk/store/whiskyandthings Social media:https://www.facebook.com/whiskyandthingshttps://www.twitter.com/whiskyandthingshttps://www.instagram.com/whiskyandthingspodcast For business enquiries: info@whiskyandthings.com Nick Kent:https://www.facebook.com/nickkentmusichttps://www.twitter.com/nickkenthttps://www.instagram.com/mrnickkent Dave Giles:https://www.facebook.com/davejgilesmusichttps://www.twitter.com/davejgileshttps://www.instagram.com/davejgiles Whisky and Things Playlist - https://open.spotify.com/playlist/5CK9Fvo2ECvcvn6L4VL7Dt?si=7uC2ijz6QXmTZYCdYCg41A Support this show http://supporter.acast.com/whiskyandthings. See acast.com/privacy for privacy and opt-out information.

Amazon Fresh Join Andrew Grant and Darren A. Smith in the nineteenth episode of Grocery Guru. Today, the topic of discussion is the new Amazon Fresh store in Ealing, London and its innovative new checkout less and frictionless operation. Innovation or gimmick? Amazon Fresh has opened its first checkout less ‘walk out’ store in the UK. We discuss the implications for the UK grocery industry. You Can Read the Full Amazon Fresh Episode Transcript Below: Darren A. Smith: Welcome to episode 19 with the Grocery Guru, that is Andrew Grant. Andrew, how are you? Andrew Grant: Morning, Darren. Yeah. Very good thank you. Very good indeed. Darren A. Smith: Hey, hey. Good, good. Our topic this week, I believe is something to do with our friends at Amazon. Is that correct? Andrew Grant: Well, I think yeah, we try and make these things as topical as possible, and I don’t think many people could have missed the fact that Amazon Fresh opened their first… Well, their first physical store, actually a physical food store in the U.K. yesterday, in Ealing. Darren A. Smith: Okay. Right, okay. Andrew Grant: On top of that, it happens to be one of these checkout less… Where you don’t even have to scan the products, there’s so much Artificial Intelligence technology in the store watching you, that it knows exactly what you pick up and charges you post your visit, which is quite clever. Darren A. Smith: It is. And I’ve got this article. This is the BBC’s article, which you sent me yesterday across to discuss. And I can see some new terms coming out like, “Till-less. Checkout less.” Andrew Grant: Yeah. Darren A. Smith: They’re terms that are coming. That’s what Amazon’s driving here. And as you say, it’s opened in Ealing. And you walk in, they scan you as you walk in, you grab your products and just walk out? Andrew Grant: Well, no. Interestingly, it’s effectively a members-only club, because you’ve got to have Prime membership in order to be able to register before you go in. And I can imagine there’ll be quite a few people wanted to grab a sandwich or grab a can of something and the barriers won’t let them in because they’re not a Prime member. Darren A. Smith: Never thought of that. Andrew Grant: Which yeah, would be quite interesting. So yeah, effectively, it’s a members-only. A bit like a Costco, but on a smaller scale. Darren A. Smith: All right. So we’ve got Amazon Fresh with their first store in the U.K. It’s in Ealing. Till-less. I’m just picking up some things here. It says, “Its first, just-walk-out shop outside the U.S.” There’s also some terms like, “Frictionless,” that Amazon Fresh is putting out there. “Frictionless shopping.” Never thought of that. Andrew Grant: Yeah. Do you know what? Is that the big thing? I mean, I think yesterday will go down as a seismic change in U.K. retail, and I think I know that sounds very grand, but not because of a checkout less store. A lot of people will think it’s very trendy, very hip and very easy. There will be some people who… And the press was full of it yesterday. Big Brother’s arrived. Infringement on our civil liberties, being filmed picking stuff. And I don’t think many people will worry about that. Andrew Grant: But hey, checkout less store, what’s it going to save you? At busy times in a Tesco Express or a Sainsbury’s Local, you may be two minutes waiting, to wait for the self-scanner. So I don’t think that is going to be the game-changer, the fact it’s checkout less. The game-changer is how many of these things suddenly appear on our high streets and how fast will Amazon roll this out? Darren A. Smith: And that’s the worry, isn’t it? Because they’ve barely made a dent in the U.K. grocery market, but they’ve got the cash, they’ve got the position, they’ve got the status, the experience, the speed to go, “Boom,” and grab our high street. Andrew Grant: Well, look at what they did to bookshops. I mean, they started with books. They’ve killed the high street bookstore, effectively. Darren A. Smith: Yeah. Andrew Grant: Absolutely. What are they worth? A trillion or something? Two options, actually, quite interestingly, because the word on the street is, “Why doesn’t Jeff Bezos just go and buy Morrisons?” I mean, they’ve had a distribution tie-up with Morrisons for two years now. They’ve been selling Morrisons products online for two years. Why wouldn’t you just get your wallet out and buy Morrisons, and suddenly you’d get, what is it, 80% share of the U.K. market, like that? At Hilton- Darren A. Smith: Sorry, go on. Sorry. Andrew Grant: No. Honestly, think about it. If they want small convenience stores on the high street, how many are empty high street fashion stores and other stores are there at the moment where landlords would be desperate for a new blue-chip tenant? Darren A. Smith: That’s very true. You were telling me that… What used to be at this Ealing store before it was the Amazon? Andrew Grant: A Monsoon Accessorize. Darren A. Smith: Right. Andrew Grant: So a fashion accessory store. Darren A. Smith: Yeah. Andrew Grant: I mean, it’s a small store. It’s two and a half thousand square feet. So it’s small, probably smaller than an average Tesco Express, but just think how many Next’s, Topshop’s, Topman’s, Dorothy Perkins, Monsoon Accessorize. I mean, I’ve lost track of how many businesses have gone out of business. Darren A. Smith: Have you? It’s a shame. Andrew Grant: So they could pick up leases and be in 20 shops in London within three months, five in Manchester. They could build scale very quickly that way. Darren A. Smith: Well, they could- Andrew Grant: But I think they have to because the interesting thing for me is not the checkout less. It’s a gimmick. Darren A. Smith: Yeah. Yeah. And I can understand that. Yeah. Andrew Grant: It’s the reports say… And I must get down there. Lots of brand new Amazon Fresh own-brand food products, so own-brand ready meals, and own-brand sandwiches and snacks. Now, I don’t know if you shop Amazon, but certainly, in clothing, they’ve had their own-brand going for about a year. Darren A. Smith: Yep. Andrew Grant: And their Amazon Basics on things like batteries, and printer ink and what have you, I mean, the quality is superb for the price. Darren A. Smith: Oh, good. Andrew Grant: Amazon Basics batteries are just phenomenal. So if they can put that much effort into the food offer, then that suddenly then becomes, I think, a little bit scary for the likes of Tesco, Sainsbury’s, anybody with a big convenience operation. Darren A. Smith: Well, it does. And do you think the U.K. is of interest by Amazon more than other countries? I mean, why here? Why not anywhere else? Is it because we are World-class grocers? Or… Andrew Grant: No. We’re a very, very sophisticated and compact market. Darren A. Smith: Right. Andrew Grant: So unlike the States, which is effectively 50 different markets, one in every state, we’re a pretty homogenous economy. Darren A. Smith: Yep. Andrew Grant: And 60 million people, still the fourth richest economy in the world. Why wouldn’t you come here? The only thing against it is obviously, we do have absolute world-class retailers who won’t go down without a fight. Darren A. Smith: Yeah. And that’s what I was thinking. The bit that’s particularly interesting to me about this report, is the shopper bit. So imagine I’m picking up a ready meal, something I used to buy as a buyer, but now, as a consumer, I pick one up. I do that sleeve thing, when you look inside it, put it back and pick the next thing up. Darren A. Smith: All a Clubcard and the like can do, is tell me what I’ve bought, or tell the suppliers and so on what they’ve bought. But now, with these scanners and these cameras, hold on, are they checking out that I’ve picked that, tried that, squeezed the apple, felt the pineapple? Are they now doing these things, as well? Andrew Grant: Well, they can. And if you think, the big suppliers like Unilever, and Coke or what have you, have for years put little cameras on certain parts of the fixture to watch people’s eye lines and… For category management, work out how shoppers shop the fixture. Now, Amazon Fresh can do that 24/7 with every customer. That gives them a lot of data. Darren A. Smith: It does. Andrew Grant: Yeah. Darren A. Smith: And it’s also, those cameras that you mentioned before with eye line. I remember there being hundreds of thousands of pounds of a project. And you get this much data and you go and do something. Now you’ve got it streaming all the time and updating. Wow. Andrew Grant: Yeah. Darren A. Smith: That’s where the real win is, for me. Andrew Grant: Well, I think it gets even scarier than that, actually. There’s always the quip that with Clubcard because Tesco knows what you eat, know where you live, know how old you are, they actually know, better than your doctor, how healthy you are. Amazon. Do you know what Amazon’s next big move is? They’re already doing it in the States. Darren A. Smith: No. Andrew Grant: One hour prescription deliveries. Darren A. Smith: Oh, wow. Andrew Grant: So you give Amazon your prescription details and they will get your pills to you within the hour. Now, all of a sudden, yeah? Amazon are the doctor. They know your health history, your age, where you live, what you eat, what you choose to buy and not use to buy. I mean, is there anything left that they actually don’t know about you? Darren A. Smith: Well, and how long is it before they say, “Mr Smith, we see you’ve been having this diet for three months. We’re just going to put forward some Vitamin B tablets because we think you need them”? Andrew Grant: Yeah. Yeah. Or, “We’re going to send you some insulin because we reckon you’ve got type two,” or something. Yeah. Or, “We’d rather you not be a shopper of ours because you’re eating too healthy, you’re eating unhealthy and it’s not profitable.” I mean, scary stuff. Darren A. Smith: Just for our last few minutes, let’s really just pick up on a couple of other things they said in here. Amazon with the Morrisons and the boost high up. Okay. You talked about Morrisons for a couple of years. You’ve got Boots, they’re selling their products, as well. Amazon are saying, “Hand the product over and we’ll do the rest, or you just walk out.” “Technology,” is another term that’s coming in. Yeah. And the threat to the big established grocers. Okay. That picks up on most of what the BBC have reported in their article. Andrew Grant: Yeah. Yeah. Darren A. Smith: Okay. All right. Andrew, what’s our takeaway to leave the guys with before next week? Also, our take-away on this week? Andrew Grant: The takeout is, take out without going to a till, I think’s a bit of a gimmick. Darren A. Smith: Yeah. Andrew Grant: Shoppers won’t choose to shop because you don’t spend a minute at the checkout. The bigger one is, I think yesterday, the 4th of March, will go down as the point at which Amazon Fresh became a serious grocery player. So if you want to bet £10 of your own money, in two years time, Amazon Fresh will have 10% of the U.K. grocery market, is my bet. Be bigger than Morrisons, be knocking on Sainsbury’s/Asda’s door. Darren A. Smith: I see. Well, and that’s why we talk to the Grocery Guru. Andrew, we’re going to check back in with you in two years, but until then we’ll talk about Amazon, maybe next week, the week after, and we’ll come back to this story. Andrew Grant: Okay. Darren A. Smith: Thanks very much. Take care. Andrew Grant: See you next week. Darren A. Smith: Bye for now. For further tips and information, you can take a look at our Ultimate Guide to Category Management and our Category Management YouTube Channel. Also, check out our award-winning blog to see more Category Management tips and articles.

Tesco Christmas Q3 Results Join Andrew Grant and Darren A. Smith in the twelfth episode of Grocery Guru: Tesco Christmas Q3 Results – 80% of sales in large stores are through Clubcard. You Can Read the Full Tesco Christmas Results Episode Transcript Below: Darren A. Smith: Welcome to week 12 with The Grocery Group. It is Andrew Grant. Andrew, hello. How are you doing? Andrew Grant: Darren, good to see you again. How are you? Darren A. Smith: Hey, I’m all right. I’m all right. Lockdown, blah, vaccination, blah. We’re not going to talk about any of that, are we? Andrew Grant: No. No. It’s still the post-Christmas results season, and I thought today … I think it was yesterday, Tesco’s Christmas results statement was released. All very good stuff. Probably exactly what you would have expected. 8% like-for-like growth. People piling into Finest Christmas products. Lots and lots of online orders. So, I think the stuff we talked about last week in regard to Morrisons and Sainsbury’s. So yeah, a very, very good festive season for Tesco, but- Darren A. Smith: You’re talking about the Q3 statement for Christmas, aren’t you, the results for Tesco Group? Andrew Grant: That’s it. Yeah. Darren A. Smith: All right. All right. Andrew Grant: Inside that statement, not particularly hidden, but towards the end of that statement was a fascinating fact. They talked about the … And it’s very rare; actually, retailers disclose their loyalty information because it’s pretty sensitive stuff. So quite surprised that Ken Murphy actually said that in large stores, 80% of their sales at Christmas were Clubcard sales linked to people swiping their Clubcard at the checkout. That’s phenomenal. Darren A. Smith: That is high. So 8 in 10 pounds that are spent in Tesco is by someone who has a Clubcard, who’s swiped. Andrew Grant: In their larger stores, which you can understand. Because obviously in the Expresses, they’re much more transitory. Darren A. Smith: Yes. Andrew Grant: People dining in for a sandwich or a bottle of water are less likely either to have a Clubcard or to swipe it. But in their bigger stores, which is obviously the vast bulk of their volume, to have 8 out of 10 customers loyal, if you like. Loyal Clubcard shoppers. And what do you think’s driven that? I don’t think it was just the Christmas effect. I think it was something else. Darren A. Smith: What’s driven that? Andrew Grant: I don’t know if you’re a Tesco shopper if you’re a regular Tesco shopper. You should have noticed. Darren A. Smith: We’re more online, but then it still happens there. So I think because I’ve had a look at the Q3 statements. I knew what you were going to talk about. I think you’re going to say it’s promotions. Andrew Grant: Yeah. I think they’d been incredibly clever. I mean, most retailers with their loyalty promotions, they’re sort of second-best. They’re sort of add-ons and throw-ins. “Oh, use your loyalty card and get a minor promotion.” What Tesco, I think, have done very, very cleverly is taken their mainstream, high-hitting promotions and made them Clubcard-only. I mean, there are some fantastic Clubcard-only offers out there. And if you haven’t got a Clubcard, you’re wandering around a Tesco thinking, “I’m missing out on some fantastic deals here.” So probably, again, data they won’t share. They probably recruited a whole army of new Clubcard customers since they’ve started those promotions. Darren A. Smith: Well, I read the Q3 statement because I knew you were going to ask about it, and one of the things I read was that the … Let’s have a look. Clubcard penetration has gone up 10 points to over 80%, which ties in with what you said, and there are 2 million more active users. Wow. Andrew Grant: Ah, I missed that bit. I should have read a bit more closely. Right. So another- Darren A. Smith: I mean, that’s truly amazing. Andrew Grant: Absolutely. I mean, and I guess the two important points out of that for our dear listeners and viewers here is those Clubcard promotions, if you want to promote with Tesco going forward, then the biggest and beefiest promotions are going to be those Clubcard ones. If you’re not all over Clubcard loyalty data, if you’re not buying it of Dunnhumby, you’re going to have another arm sort of tied behind your back when it comes to trading with Tesco. So suppliers are going to be encouraged, I guess, to spend more and more on shopper data. Darren A. Smith: Yeah, and understand it, and learn from it, and evaluate. Does the buy two, get third free work? I mean, my experience of working with a lot of clients and a lot of suppliers over the last 10 years is, they don’t all have … Actually, I’m going to go as far. I’ll say most don’t have a return on investment from the amount they spend on promotions. They don’t say, “I spend £1, I got back £1.25.” Now, this is a whole new level of complexity, which is going to make it even harder but absolutely essential. Andrew Grant: Yeah. Absolutely. Secondly, with we said that 80% figure, which is phenomenal, Tesco are now literally almost owning their shoppers. There is the old industry adage that Tesco with its Clubcard knows better than your GP when you’re going to die. Yeah, because no. They know your postcode, they know your lifestyle, they know exactly what your diet is. Darren A. Smith: Yes. Yes. Andrew Grant: I’m sure we all go to the doctors and don’t actually quite tell them how much we exactly eat. Eat and drink, and particularly how much we drink. Tesco knows exactly how much you drink when you put those seven bottles of cheap red plunk in your basket every week. They see it. Darren A. Smith: Well, it’s very true, because you get the GP questionnaire. How many units of alcohol? You think, “Is a pint just one unit?” Only one. Andrew Grant: No. Darren A. Smith: I’m going to share a couple of other facts that amaze me in here. You mentioned the like-for-like growth of Tesco, 8%. Booker with 15%, which I thought was damn pretty good. Andrew Grant: Well, considering restaurants and hospitality are shut, that is pretty good. Darren A. Smith: Yeah. So, that one amazed me. And then just a couple of other stats. Over Christmas, 7 million orders, 400 million items. Wow. And Tesco are looking after, supporting 786,000 vulnerable shoppers. I mean, some big numbers there. Some really big numbers. Andrew Grant: No, I think as we’ve said before, the supermarkets that are clear winners out of this nasty virus crisis we’ve had, they’ve been doing the right thing. Was it Morrisons announced yesterday, they’re going to be the first supermarket to pay £10 an hour? Darren A. Smith: Oh, are they? I didn’t read that. Andrew Grant: Yeah. Darren A. Smith: Oh, okay, I was going to just say something else. They pay £10 an hour. Yeah. Okay. Andrew Grant: I’m going to be applying, Darren. So, it could be the last one of these. But yeah, they’re firing on all cylinders. Just about all the supermarkets firing on all cylinders at the moment. But also, I think, tend to do the right thing as well. Darren A. Smith: Certainly seems that way. I’ve got one more stat before we wrap up. The other one I saw was that we’ve got +80% increase in online sales, which equated to another billion pounds worth of online sales over the Q3, which I think was 19 weeks at Tesco. A billion pounds worth of online sales additional. Andrew Grant: Well, I think we said at the very, very first one of these, where I trapped you into working out what UFC was, yeah. Probably their biggest challenge now is, how do they cope with that probably unstoppable growth of online? Are there going to be enough vans to go on the roads to deliver this stuff? Where I live, constantly all you see is white vans delivering Amazon, DPD, food, you name it. That growth is phenomenal, and whether they can keep up with it, and manage to pick it, and make money doing it. Because as we’ve said before, the grocers have to some extent been lucky for the last 60 years. They’ve persuaded us to be our own pickers and deliverers, and we’re now turning our backs on that. Darren A. Smith: They certainly have. So I think where that leads me to is the new battleground maybe moves away from pricing to data, to insight. Understanding our shoppers, but not just regurgitating the Nielsen, the Kantar, the IRI data. Actually turn it into something that says, “There’s £7 million worth of opportunity in the category if we do these three things. One on promotion, one on decision hierarchy, and one on availability.” Fantastic. That’s got to be the new battleground. Andrew Grant: Yeah. Price is always going to be there, and as a supplier, these retailers are going to knock seven bells out of you on price. Of course they will, because they’re still operating on tiny, tiny margins. But yeah, if you can use insight to drive profitable volume, even if you’re making very, very small margins yourself doing it, then that’s the way to grow and survive. Darren A. Smith: Okay. All right. Well, thank you, Andrew. We will see you next week for week 13, and let’s what happens in the world of grocery. Andrew Grant: Lucky 13. Darren A. Smith: Lucky 13. You take care. Andrew Grant: Okay. Take care. Bye-bye. For further tips and information, you can take a look at our Ultimate Guide to Category Management and our Category Management YouTube Channel. Also, check out our award-winning blog to see more Category Management tips and articles.

Tesco Christmas Q3 Results Join Andrew Grant and Darren A. Smith in the twelfth episode of Grocery Guru: Tesco Christmas Q3 Results – 80% of sales in large stores are through Clubcard. You Can Read the Full Tesco Christmas Results Episode Transcript Below: Darren A. Smith: Welcome to week 12 with The Grocery Group. It is Andrew Grant. Andrew, hello. How are you doing? Andrew Grant: Darren, good to see you again. How are you? Darren A. Smith: Hey, I’m all right. I’m all right. Lockdown, blah, vaccination, blah. We’re not going to talk about any of that, are we? Andrew Grant: No. No. It’s still the post-Christmas results season, and I thought today … I think it was yesterday, Tesco’s Christmas results statement was released. All very good stuff. Probably exactly what you would have expected. 8% like-for-like growth. People piling into Finest Christmas products. Lots and lots of online orders. So, I think the stuff we talked about last week in regard to Morrisons and Sainsbury’s. So yeah, a very, very good festive season for Tesco, but- Darren A. Smith: You’re talking about the Q3 statement for Christmas, aren’t you, the results for Tesco Group? Andrew Grant: That’s it. Yeah. Darren A. Smith: All right. All right. Andrew Grant: Inside that statement, not particularly hidden, but towards the end of that statement was a fascinating fact. They talked about the … And it’s very rare; actually, retailers disclose their loyalty information because it’s pretty sensitive stuff. So quite surprised that Ken Murphy actually said that in large stores, 80% of their sales at Christmas were Clubcard sales linked to people swiping their Clubcard at the checkout. That’s phenomenal. Darren A. Smith: That is high. So 8 in 10 pounds that are spent in Tesco is by someone who has a Clubcard, who’s swiped. Andrew Grant: In their larger stores, which you can understand. Because obviously in the Expresses, they’re much more transitory. Darren A. Smith: Yes. Andrew Grant: People dining in for a sandwich or a bottle of water are less likely either to have a Clubcard or to swipe it. But in their bigger stores, which is obviously the vast bulk of their volume, to have 8 out of 10 customers loyal, if you like. Loyal Clubcard shoppers. And what do you think’s driven that? I don’t think it was just the Christmas effect. I think it was something else. Darren A. Smith: What’s driven that? Andrew Grant: I don’t know if you’re a Tesco shopper if you’re a regular Tesco shopper. You should have noticed. Darren A. Smith: We’re more online, but then it still happens there. So I think because I’ve had a look at the Q3 statements. I knew what you were go

Shireen discusses How Not to Brand Your Business in the 21st century and talks about the lack of awareness of IP, Brand names, the silo approach and the importance of combining creatives and lawyers when creating a new brand or revisiting an existing brand.● Society has been transformed by Coronavirus with many businesses having to operate exclusively online.● The lack of awareness of IP and the intangibles it protects can cause serious problems for businesses● Three core IP rights you have to consider:○ Copyright○ Trademarks○ Confidentiality● How not to make the same mistakes Tesco did with Clubcard because they didn’t combine brand creation and brand protection● Why branding agencies should bring in the right expertise upfront if they are offering a naming service● Why an interdisciplinary approach allows for an effective creative process and protecting your IP for your online business

Lots of threat intelligence news updates in this week’s ShadowTalk episode with Jamie Collier, Adam Cook, and Viktoria Austin. Top stories this week include: - NCSC advising consumers on security precautions around smart cameras and baby monitors - Banking Trojan steals Google Authenticator app codes - Ransomware Attack on Epiq Legal Services - Tesco Clubcard fraud warning - Boots Advantage Card hit by cyber attack Get this week’s Intelligence Summary at https://resources.digitalshadows.com/weekly-intelligence-summary ***Resources From This Week*** NCSC smart camera and baby monitor warning: https://www.bbc.com/news/technology-51706631 2FA in Review: https://resources.digitalshadows.com/whitepapers-and-reports/two-factor-in-review Dark Web Search Engine Kilos: https://www.digitalshadows.com/blog-and-research/dark-web-search-engine-kilos/

This week Tesco revealed how there are £17 million worth of Clubcard vouchers due to expire at the end of February. People have had the points for two years but forgotten that if they don't use them they lose them. So in this week's episode I've shared the different places you might have more lost and forgotten cash - often in your wallet or your home. Plus the top offers and bargains in my deals of the week. FURTHER READING Articles on Be Clever With Your Cash on this topic > Your forgotten cash and where to find it > Best uses of Tesco Clubcard points > How to claim forgotten cash on Oyster and contactless cards > How to make use of what you've already got > How to sell your old phone > Is it worth selling old books, DVDs, CDs and games Elsewhere on the blog this week > Money transfer credit cards – can they save you money? > Money transfer credit cards – can they save you money? > Deals of the week ABOUT CASH CHATS Cash Chats is presented by money blogger and broadcaster Andy Webb. In 2020 the podcast has been featured as one of the top finance podcasts by Apple, Good Housekeeping and the Independent. In 2019 it was awarded Best Money Podcast at the SHOMOS - the UK Moneybloggers annual awards. On each Cash Chats episode you can hear Andy share ways to get the most from your money. He's often joined for friendly and accessible conversations by a friend from the UK Money Blogger community to cover topics as diverse as freebies and investments. Then at the end of each week stay tuned for a bonus “deals of the week” rundown of the hottest offers from the last seven days. Andy also runs the award-winning website Be Clever With Your Cash, presents Channel 5’s Shop Smart Save Money and founded the community ukmoneybloggers.com. To contact Andy email Andy@Becleverwithyourcash.com ANDY ON SOCIAL Andy's handle is @AndyCleverCash and you can follow him over at: twitter.com/AndyCleverCash instagram.com/andyclevercash     GET ANDY'S WEEKLY NEWSLETTER You'll also get a free Quidco bonus for signing up https://becleverwithyourcash.com/newsletter/  

This week Andy has news of: A big Tesco promotion for Clubcard members How to get £5 vouchers at M&S and H&M A new £150 bank switching bonus Massive discounts on garden, BBQ and picnic products An Amazon multibuy offer READ MORE Read more about these deals in the links below (note - these deals come and go so if the info isn't on the links it's because the offer has ended). Tesco Clubcard Prices promotion details https://becleverwithyourcash.com/tesco-clubcard/ How to get a Marks & Spencer or H&M voucher when you donate old clothes https://becleverwithyourcash.com/swap-old-clothes/ Andy's podcast on Second-hand September £150 RBS bank switching offer details https://becleverwithyourcash.com/the-best-bank-switching-cashback-interest-offers/ Garden, BBQ and other summer item clearance deals https://becleverwithyourcash.com/diy-discounts/ Amazon Prime NOW multibuy offer details https://becleverwithyourcash.com/latest-amazon-deals/ UPDATES Any new deals I spot that came too late for this video will be over on Instagram or Twitter. Follow so you don't miss out. Twitter - https://twitter.com/AndyCleverCash Instagram - https://instagram.com/andyclevercash ABOUT CASH CHATS Cash Chats is presented by money blogger and broadcaster Andy Webb. Cash Chats is a twice-weekly podcast Andy hosts to help you with your finances. At the start of the week he’s often joined for these friendly and accessible conversations by a member or friend the UK Money Blogger community to cover topics as diverse as freebies and investments. Then on Thursday you can listen to a bonus “deals of the week” episode – a quick rundown of the hottest offers from the last seven days.   ABOUT ANDY Andy Webb is a money blogger and journalist. He runs the award-winning website Be Clever With Your Cash, presents Channel 5’s Shop Smart Save Money and writes every month for Reader's Digest. Andy also founded the community ukmoneybloggers.com. ANDY ON SOCIAL Andy's handle is @AndyCleverCash and you can follow him over at: Twitter - https://twitter.com/AndyCleverCash Instagram - https://instagram.com/andyclevercash

The best deals you can get right now – get them before they go! This week find out how to: Get an Amazon Echo for £55 How students can save at Apple and Amazon Get a free cheeseburger Use Clubcard points at NOW TV Save £29 on Spotify Premium Get £10 movie rental credit and a cinema ticket for £5.99 Read about these deals Free Argos £5/£10 voucher and Amazon Echo deal stack Until midnight Thursday 29th August you can get a free £5 voucher when you spend £50 at Argos, and a £10 voucher when you spend £100. Obviously only buy things you want, but it’s a good opportunity to get an extra saving on some already reduced items, including an Amazon Echo speaker. These are down from £89.99 to £59.99 (matching the price you’ll see in Amazon’s End of Summer sale). The best student discounts, offers and deals Though the hack for anyone to get a student discount closed a year ago, I know many of you will still have your cards – or you might actually be about to go to university. For all of you I’ve updated the best discounts you can get with an NUS/Totum card, including free Beats headphones and 10% off Macs with Apple and six months free Amazon Prime. NOW TV credit is now on Tesco Clubcard This year hasn’t been great for Clubcard points with the removal of Red Spotted Hanky and Uber from the scheme. However this week NOW TV was added, meaning you can get £1.50 of credit to spend on the streaming service for every 50p you have in Clubcard points. Free cheeseburger at McDonald’s Download the McD’s app and you can nab a free cheeseburger. Three months Spotify Premium for 99p New users can get three months of advert-free listening on Spotify for just under a quid, saving them close to £30. £10 video rental credit & Odeon ticket for £5.99 This offer on Groupon is due to end on the 31st August. You get £10 credit to spend at online streaming service Chili and a cinema ticket. New Groupon users can save a further 20% with the code WELCOME.   ABOUT CASH CHATS Cash Chats is presented by money blogger and broadcaster Andy Webb. Cash Chats is a twice-weekly podcast Andy hosts to help you with your finances. At the start of the week he’s often joined for these friendly and accessible conversations by a member or friend the UK Money Blogger community to cover topics as diverse as freebies and investments. Then on Thursday you can listen to a bonus “deals of the week” episode – a quick rundown of the hottest offers from the last seven days. Andy also runs the award-winning website Be Clever With Your Cash, presents Channel 5’s Shop Smart Save Money and founded the community ukmoneybloggers.com. To contact Andy email Andy@Becleverwithyourcash.com ANDY ON SOCIAL Andy's handle is @AndyCleverCash and you can follow him over at: twitter.com/AndyCleverCash instagram.com/andyclevercash    

The deals you don't want to miss, including    £15.98 Echo Dot speaker trick from Amazon £50 discount for Amazon Business accounts Big discounts on festivals including All Points East and British Summer Time £10 MOT from Halfords Tesco's "100 years" sale for Clubcard members Get more info on these and more at https://becleverwithyourcash.com/category/vouchers-deals/

Achtung, heute umgekehrte Wagenreihung! Sonjas Groundhopping-Bericht kommt erst zum Schluss, da sie direkt aus dem Stadion zur Aufnahme kommt. Davor besprechen Micha und Gunnar schon mal die Spiele gegen Halle, Kassel und Karlsruhe, bevor wir dann einen Blick auf die nächsten Partien gegen Zwickau und den Hamburger SV werfen. Nachträge: - Die Kapazität der Brita-Arena im DFB-Pokalspiel gegen den Hamburger SV beträgt 11.117 Zuschauer. - HSV-Trainer Christian Titz wurde heute entlassen, neuer Coach ist Hannes Wolf. Links: - NEL ist jetzt auch auf Spotify zu finden - Liga3-Online zu Björn Ziegenbeins Karriereende - Ein Video der Großaspacher Trainergilde in jungen Jahren ;-) P. S.: Sorry für das Geschnaufe, irgendwann bekomme ich das auch noch rausgefiltert.

Cryptocurrency: a new kind of Clubcard? As a traditional asset manager with an interest in new technology, Jonny Fry of Team Blockchain came to this ecosystem thinking (as many still do) that cryptocurrency and blockchain were somehow inextricably linked with Ponzi schemes, drugs and crime. But he came to realise; if you’re involved in nefarious activity, the last thing you’d want to get involved in is cryptocurrency. Where any transaction leaves an indelible digital footprint, that sits on the blockchain forever. And while the west spends around $20bn a year on KYC and AML onboarding, in an effort to stem the flow of criminal money, it’s those oh-so-reliable banks which have been fined more than $100bn over the last decade for failing to do just that. In contrast, the majority of ICOs are actually very strong on AML, says Jonny. The system is a comparatively simple tickbox exercise. Meaning ICOs know, and can prove, exactly where the money is coming from. When he started investigating the world of digital assets, of bringing best practice from the traditional asset management world into this new ecosystem, Jonny saw a lot of push-back from those who felt this exciting new way of doing business didn’t need regulation. But now he sees more and more professional services moving into this sphere. And as anyone managing your assets can only operate on a regulated platform, such as a stock exchange, there will be many more exchanges trading cryptocurrencies over the next five years. With such financial luminaries as Goldmann Sachs, Standard Chartered, Santander and State Street all showing interest, there is an ever more urgent need for not only the central banks, but insurers, to get on board. And as blockchain brings greater transparency to the world of big business, huge corporations will find out exactly who their shareholders are – bringing an old-style relationship, or at least recognition, between owners and operators. With a recent Bain study showing a 5% rise in client retention leads to a 71% growth in profitability, and 80% of future turnover predicted from 20% of existing clients, this new form of attracting and rewarding customers via tokens will become the new normal, says Jonny; the new Clubcard, the new Airmiles. The current financial services industry is massively inefficient. And blockchain offers a solution. Devora are currently claiming that bonds issues via blockchain technology are 90% cheaper than traditional methods. And in a recent survey by DLA Piper, 31% of financial experts said they expect central banks to add cryptocurrency to their balance sheets in the next 5 years - and even 17% of asset managers admit to having a crypto strategy. Jonny says that amongst others, Google is watching Ethereum and Bitcoin using data analytics, watching smart contracts to get a richer picture of what’s happening – which may be pre-cursor for a bid or closer association with the sector. And we might see Apple, Amazon and other tech giants getting involved, in partnerships or even takeovers. On the other hand, should big data be seen as an asset -or a liability in light of GDPR, where a non-compliant organisation can be fined 4% of its worldwide turnover? Government experts conclude that data needs to be held in decentralised, super-secure way – which actually sounds a lot like blockchain! Jonny predicts that some huge companies will come under pressure to be broken up, they are becoming more powerful than some governments. But then, the billions in fines for some of giants is now just seen as the price of doing business. When it comes to individuals, this is a new world with much potential for us all to benefit, cutting inefficiency and friction in transactions, improving security, cutting out expensive intermediaries. He says, never be afraid to ask; there are lots of pre-conceptions about Bitcoin and cryptocurrency, which can be many different things - a bond, an equity, a currency – and we will certainly see many more global brands getting involved.

Is Data the New Oil? Concept originated by Clive Humby, the British mathematician who established Tesco’s Clubcard loyalty program. Humby highlighted the fact that, although inherently valuable, data needs processing, just as oil needs refining before its true value can be unlocked. Why it is the new oil Valuable commodity Different uses among many applications […]

This week Simon Lambert, Rich Browning and Georgie Frost take a fun look at the week's events. Banks are at it again. They say you don't have to have a contactless debit card if you don't want one but our readers say otherwise. Meanwhile they're introducing clever mind games to assess whether you're fit to be a customer and Tesco Bank slashes the Clubcard benefits on its credit card . Elsewhere, a report into the best places to bring up a family finds it's better up North - unless you live in Cramlington, where homeowners find they don't actually own their homes. Also on the bill are unusual auctions and the latest movie memorabilia from the Star Wars franchise. #starwars #banks #contactless #tesco #news #finance #auctions #lostluggage #family #homes #bestplacestolive

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This week Gareth has a chat with a manages of Carphone Warehouse about the rising prices of mobile phones, interviews the Director of Operations at Jampot, Sean Hunter, about The App Builder and encounters problems with a typically broken bit of French engineering. James is on the podcast … he reacts to stuff … and farts. Direct DownloadiTunesDownload the iPhone AppDownload the Android AppRSS Feed Regulars - Gareth, Matt, Tracy and JamesEmail us: Podcast@tracyandmatt.co.uk Tel: 0208 123 3757 Show Notes Facebook App for WP7 gets a nice update The SGS II can handle the cold Google & Motorola ZTE Tania in stock at Clove Gareth’s investigation Tablet Table ZTE Light Tab 2 OtterBox for BlackBerry PlayBookThe lack of an Archos 101 G9 unboxing ... Bargain Basement HTC Evo 3D down to £ 229.00 BLACKBERRY PlayBook Tablet PC - 16 GB £169.00 32GB £199.00 64 GB £249.00 Refurbished iPad with Wi-Fi 16GB (first generation) £249.00 Orange Barcelona Black Includes £10 top-up and includes £10 Extra Talk and Text £69.97 Earn 69 Clubcard points worth £0.69 Puma M1 Solar Powered Mobile Phone from Vodafone £49.00 App Attic TheappbuilderGPSpeedOMeter Vitalplayer ------Email us: Podcast@tracyandmatt.co.uk Tel: 0208 123 3757Gareth Myles – @garethmyles James Richardson – @jpr_13 Matt and Tracy Davis - @tracyandmattMobile Tech Addicts Facebook Many thanks to The Stetz for the music Subscribe in iTunes to our weekly podcastRSS Feed for our weekly podcastDownload the iPhone AppDownload the Android App