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In this episode of Money Tales, our guest is Brett King. What if, in 50 years, money as we know it no longer exists? Futurist Brett King believes we're heading toward a world where artificial intelligence automates nearly everything from jobs to healthcare to supply chains. As AI disrupts industries at an unprecedented scale, traditional employment may no longer be the main way people earn a living. Universal Basic Income, once a radical idea, may become essential just to keep economies running. But if automation provides food, shelter, and healthcare as a default, will we even need money? Or will wealth become something entirely different? In today's episode of Money Tales, Brett takes us on a journey into the future of money and what it means for all of us. Brett King is an International Bestselling Author, a world- renowned futurist and media personality. President Xi Jinping cited his book Augmented. He has spoken in over 50 countries, given keynotes for TEDx, Wired, Techsauce, Singularity University, Web Summit, The Economist, IBM's World of Watson, CES, SIBOS and more. He has appeared on CNBC, BBC, ABC, Fox, and Bloomberg. He advised the Obama administration on Fintech. King hosts the world's #1 Fintech Radio Show/Podcast called Breaking Banks (180 countries, 6.5 million listeners). He is the founder of Moven, a globally recognized mobile start-up, which has raised over US$40 million to date, and launched the first in-app mobile bank account offered anywhere in the world. Banking Exchange named him the King of the Disruptors, he was nominated as American Banker's Innovator of the Year, voted the world's #1 Financial Services Influencer by The Financial Brand and listed by Bank Innovation as one of the top 10 "coolest brands in banking". King was shortlisted for the Advance Global Australian of the Year for being one of the most influential Australians offshore. His book "Augmented: Life in the Smart Lane", was a top-10 non-fiction book in North America. Bank 4.0 remained a global bestseller in banking more than 12 months after release. "The Rise of Technosocialism", his 7th book was released November 2021.
In the latest episode of "The Bankers' Bookshelf," host Paolo Sironi converses with Brett King, the originator of the Breaking Banks brand, about King's upcoming book "Branch Today, Gone Tomorrow." This book, a refreshed edition of his 2011 release, examines the dramatic reduction in physical bank branches over the past decade, driven by the rise of digital and mobile banking. King discusses the predictions he made in 2011, such as the halving of U.S. bank branches by 2030, which appear to be on track. The conversation explores the global trends in branch closures, highlighting significant decreases in countries like Italy and Germany, while noting exceptions such as India. King emphasizes the shift towards digital banking and the increasing role of AI, predicting that future banking will be largely autonomous. The episode underscores the need for a balanced transition to ensure financial inclusion, particularly in regions with aging populations and limited digital access. About the Author: Brett King is an International Bestselling Author, a world- renowned futurist and media personality. President Xi Jinping cited his book Augmented. He has spoken in over 50 countries, given keynotes for TEDx, Wired, Techsauce, Singularity Universi-ty, Web Summit, The Economist, IBM's World of Watson, CES, SIBOS and more. He has appeared on CNBC, BBC, ABC, Fox, and Bloomberg. He advised the Obama administration on Fintech.King hosts the world's #1 Fintech Radio Show/Podcast called Breaking Banks (180 countries, 6.5 million listeners). He is the founder of Moven, a globally recognized mobile start-up, which has raised over US$40 million to date, and launched the first in-app mobile bank account offered anywhere in the world.Banking Exchange named him the King of the Disruptors, he was nominated as American Banker's Innovator of the Year, voted the world's #1 Financial Services Influencer by The Financial Brand and listed by Bank Innovation as one of the top 10 "coolest brands in banking". King was shortlisted for the Advance Global Australian of the Year for being one of the most influential Australians offshore. His book Aug-mented: Life in the Smart Lane, was a top-10 non-fiction book in North America. Bank 4.0 remained a global bestseller in banking more than 12 months after release. The Rise of Technosocialism, his 7th book was released November 2021.
In episode 152 of the Model FA Podcast, David is joined by Nick Meyer and Nate Hoskin to discuss content marketing and brand sponsorships in the financial services industry. They share their experience creating educational content on TikTok and Instagram, emphasizing the importance of long-form content and chopping it up for social media use. This episode focuses on their experiences in leveraging social media platforms to build their personal brands and businesses, and share their approaches to creating valuable content and optimizing social media strategies for financial advisors, including compliance, brand deals, virtual networking, and high-quality content. This week on The Model FA Podcast: 00:00 - Transitioning from financial advisors to content creators and insights on compliance and brand partnerships. 36:11 - Strategies for content creation such as podcasting vs short videos and batch recording. 46:51 - Building a financial advisor practice during COVID through social media and video content. 1:02:36 - Optimizing social media campaigns through educational content targeting ideal clients. 1:10:16 - Tips for scripting, filming, and editing short videos authentically for different platforms. 1:28:22 - Using a satisfaction guarantee in financial planning to improve services. Connect with Nick: Website: https://n2contentmarketing.com Email: nick@n2contentmarketing.com Connect with Nate: Website: https://n2contentmarketing.com Email: nate@n2contentmarketing.com About the Model FA Podcast The Model FA podcast is a show for fiduciary financial advisors. In each episode, our host David DeCelle sits down with industry experts, strategic thinkers, and advisors to explore what it takes to build a successful practice — and have an abundant life in the process. We believe in continuous learning, tactical advice, and strategies that work — no “gotchas” or BS. Join us to hear stories from successful financial advisors, get actionable ideas from experts, and re-discover your drive to build the practice of your dreams. Did you like this conversation? Then leave us a rating and a review in whatever podcast player you use. We would love your feedback, and your ratings help us reach more advisors with ideas for growing their practices, attracting great clients, and achieving a better quality of life. While you are there, feel free to share your ideas about future podcast guests or topics you'd love to see covered. Our Team: President of Model FA, David DeCelle If you like this podcast, you will love our community! Join the Model FA Community on Facebook to connect with like-minded advisors and share the day-to-day challenges and wins of running a growing financial services firm.
Listen to today's podcast episode of The Banking & Payments Show to hear an exciting discussion about retail media and the future role ATM's will play in it. In a very engaging ‘Headlines' segment, we inspect an article from The Financial Brand about the Chase Media Solutions platform. Learn all about how this platform enables advertisers to target Chase customers based on their purchase history and deliver ads on Chase's digital platforms. In the ‘Story by Numbers' segment, we investigate why ATM networks continue to grow despite the modern world enabling different ways to buy items without cash. Join the conversation as host, Rob Rubin, welcomes expert analysis from Stuart Mackinnon, COO of NCR Atleos. Resources mentioned in today's episode: https://thefinancialbrand.com/news/bank-marketing/digital-marketing-banking/chase-turns-first-party-data-third-party-cookies-crumble-176862/ Follow us on Instagram at: https://www.instagram.com/emarketer/ For sponsorship opportunities contact us: advertising@emarketer.com. For more information visit: https://www.insiderintelligence.com/contact/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com For a transcript of this episode click here: © 2024 EMARKETER Unlock the full potential of the creator economy with affiliate marketing platform Awin's award-winning influencer management solutions and partnerships. Awin offers influencer management tailored to your needs. Leverage the platform's expertise in end-to-end influencer program and campaign management to your brand's advantage and drive impressive results. Head to Awin.com/emarketer for more information.
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Community banks and credit unions play a critical role in the geographies they serve. But customers and members — the same ones once considered a captive audience — are on the move. Today, everyone faces fierce competition from non-traditional organizations, including digital-first banks, fintechs, mobile payment platforms, and other challengers that are targeting your customers and members. In this episode, host Brett King moderates a panel discussion with industry leaders: Corey LeBlanc, Co-Founder, COO/CTO, Locality Bank; Jim Marous, CEO Digital Banking Report, Host, Banking Transformed and Co-Publisher, The Financial Brand; Lindsey Ogan, Chief Marketing Officer, Stride Bank; Becky Reed, COO, BankSocial and CEO/Founder, BRaaS, LLC and Vikas Sharma, Senior Vice President, EXL. Data is the great equalizer. Don't be left behind in this fast-moving marketplace. Thrive by putting real-time data, powerful analytics and tech insights into action -- transform your organization from reactive to proactive, leverage data as a strategic asset while reducing risk and fight fraud. Community financial institutions have more than enough ammunition to remain relevant. Level the playing field by taking control of your data, enhancing your digital capabilities with an eye toward personalization, for an improved customer and member experience. Actionable insights from peers and community expertsRegister: https://provoke.fm/exl-webinar/
In This Episode Excitement over new technologies, new capabilities, new business models, and new companies often turns to hype, but what goes up, must come down. We seem to be working through hype cycles faster and faster, but what's on the other side is rarely a return to the status quo. In this episode, Simon Taylor, Fintech Brainfood, Jim Marous, The Financial Brand and Theo Lau, Unconventional Ventures join hosts Brett King and JP Nicols to share insights and debate what upward and downward forces will most impact fintech and banking in the next 12 months, and what that new reality looks like.
Let's talk about digital identity with Heather Flanagan, Principal at Spherical Cow Consulting and David Birch, Principal at 15 Mb, author, advisor and commentator on digital financial services. This is the 100th episode of Let's Talk about Digital Identity – in this special episode two of our most popular guests, Heather Flanagan and David Birch, rejoined the podcast to explore what is exciting them in passwordless, identity wallets and digital money. [Transcript below] "Passwords have got to go. As we're moving to passkeys, I think there's always room for improvement on - even on them. If nothing else, focusing a little bit more on the user experience so that people will have a better understanding of what this means." Heather Flanagan, Principal at Spherical Cow Consulting and choreographer for Identity Flash Mob, comes from a position that the Internet is led by people, powered by words, and inspired by technology. She has been involved in leadership roles with some of the most technical, volunteer-driven organisations on the Internet, including IDPro as Principal Editor, the IETF, the IAB, and the IRTF as RFC Series Editor, ICANN as Technical Writer, and REFEDS as Coordinator, just to name a few. If there is work going on to develop new Internet standards, or discussions around the future of digital identity, she is interested in engaging in that work. Listen Episode 74, where Heather discusses Making Identity Easy for Everyone or connect with Heather on LinkedIn. “The thing that's broken in digital money at the moment, is identity, not the payment bit.” David G.W Birch is an author, advisor and commentator on digital financial services. Principal at 15Mb, his advisory company, he is Global Ambassador for the secure electronic transactions consultancy, Consult Hyperion, Fintech Ambassador for Digital Jersey and Non-Executive Chair at Digiseq Ltd. He is an internationally-recognised thought leader in digital identity and digital money. Ranked one of the top 100 fintech influencers for 2021, previously named one of the global top 15 favourite sources of business information by Wired magazine and one of the top ten most influential voices in banking by Financial Brand, he created one of the top 25 “must read” financial IT blogs and was found by PR Daily to be one of the top ten Twitter accounts followed by innovators (along with Bill Gates and Richard Branson). His latest book “The Currency Cold War—Cash and Cryptography, Hash Rates and Hegemony” (published in May 2020) “paints a fascinating and stimulating picture of the future of the world of digital payments and its possible impact on the wider global and economic orders” – Philip Middleton, OMFIF Digital Monetary Institute. His previous book “Before Babylon, Beyond Bitcoin: From money we understand to money that understands us” was published in June 2017 with a foreword by Andrew Haldane, Chief Economist at the Bank of England. The LSE Review of Books said the book should be “widely read by graduate students of finance, financial law and related topics as well as policy makers involved in financial regulation”. The London Review of Books called his earlier book “Identity is the New Money” fresh, original, wide-ranging and “the best book on general issues around new forms of money”. More information is available at dgwbirch.com and you can follow him @dgwbirch on X. Listen to Episode 75 with David discussing Digital Currencies or connect with David on LinkedIn. We'll be continuing this conversation on X using #LTADI – join us @ubisecure! Go to @Ubisecure on YouTube to watch the video transcript for episode 100. Podcast transcript Oscar Santolalla: This is episode number 100 of Let's Talk About Digital Identity. And for this special occasion, we have invited back Heather Flanagan, and David Birch. Let's Talk About Digital Identity, the podcast connecting identity and business. I am your host, Oscar Santolalla.
Welcome to the Tearsheet Podcast. I'm Tearsheet editor in chief, Zack Miller. We've got a great show prepared for you today. We're going to be talking about "Reimagining the Last Mile in Banking and the BaaS Business Models that will ensure Safe and Secure Delivery of Financial Products." We've assembled a panel of experts that will provide valuable insights into the current state and the future of Banking as a Service business models. You'll hear how these models are morphing to reshape the financial industry. As we explore where banking and BaaS has evolved from, we'll also tackle BaaS Business Models in the future and the Path Forward for the different players in the ecosystem. Joining me on the show today is 🔷 Kate Drew, Director of Research at CCG Catalyst Consulting Group: Kate brings over a decade of industry experience and is a renowned fintech thought leader. Her insights have been featured in publications like CNBC, The Fintech Times, and Business Insider, making her a sought-after expert in the field. 🔷 John Bearden, Chief Banking Officer, Thread Bank: John is CBO of Thread Bank. Previously, he served as President of the Middle Tennessee Banking Group at Renasant Bank. He previously led the Depository Fixed Income practice at Stifel Financial and Sterne Agee where he worked with depository institutions around the country. 🔷 Sarah Howell, Head of Partnerships at Infinant: With her background in card payments and fintech, Sarah is a key figure in the BaaS landscape. She has played a vital role in the launch of Apple Pay and has been a thought leader during her tenure at Visa. Her insights have been featured in publications like American Banker and The Financial Brand. Tearsheet thanks our partner Infinant for helping make this conversation, and others like it, a reality. Without further ado, here's our show
AI - it's the word of the moment.And many credit unions are rushing to familiarize themselves, even to implement pilots internally.Stop right there.Before taking actions, listen to this podcast with Kevin Farley, vice president of experience and engagement at United Heritage Credit Union in Austin TXFarley popped up on my radar screen with a down to earth, practical article on generative AI at the Financial Brand. His pitch is that credit unions need to approach AI with a crawl, walk, run patience - and probably no credit unions are yet in a position to do brisk running in AI, if only because the necessary tools just aren't ready yet.But there is much useful a credit union can do to get comfortable crawling, then walking with AI. Farley offers suggestions about areas where tangible benefits of AI are plentiful even in the early days of use.For now most credit unions will satisfy their curiosity playing with the free versions of ChatGPT and Google's Bard - and do note if a month ago you thought Bard was far inferior Google has made vast improvements in that tool. Do try both.But also know a credit union does not want to load any sensitive or personal data into either free tool. Don't even think about it. Farley tells why in the show.We are waiting for the new, improved paid AI tools that will take all this to the next level.They're coming. Get ready.Listen up.Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com And like this podcast on whatever service you use to stream it. That matters. Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto
Jim Marous is the publisher of the Digital Banking Report, co-publisher of The Financial Brand and host of the Banking Transformed Podcast. He has been named as one of the most influential people in banking, a sought-after keynote speaker, and is regularly featured in leading media such as CNBC, CNN, The Wall Street Journal, New York Times, The Financial Times, and The Economist.
In this 7th special mid-week mini-episode, Ian Truscott and Liz High complete their dive into her book “Think Like a Brand, Not a Bank” and discuss her favorite of the five principles they've been discussing the last six weeks. They then broaden their discussion to look at an industry example - Marcus, Goldman Sachs's foray into digital retail banking, citing commentary from the Prof G Podcast and an article on The Financial Brand. Liz then shares examples of financial brands that have done a better job of thinking like a brand with their retail offering. Enjoy! You can subscribe to this podcast on Apple, Spotify, Amazon and all good podcasting platforms or drop by https://rockstarcmo.com -- The links: Article on The Financial Brand - Marcus by Goldman Sachs Finds That Building a Retail Bank is Tough The Prof G Podcast episode that discusses Marcus by Goldman Sachs - on Apple Podcast Ian Truscott on LinkedIn and Twitter Liz High on LinkedIn and Twitter Learn more about the book, find where to purchase it and listen to all previous episodes of this mini-series at Think Like a Brand on Rockstar CMO You can find Rockstar CMO on the web, Twitter, and LinkedIn -- Please say hello if you have any thoughts or suggestions on the topics we discuss. Learn more about your ad choices. Visit megaphone.fm/adchoices
On this episode of Scouting For Growth, Sabine VdL talks to two renowned FinTech Influencers and respected voices in finance and insurance, Danielle Guzman – head of social media at Mercer who is an expert at activating employees and creating business impact on social media, and Theodora Lau - Founder at Unconventional Ventures, author, podcast host and public speaker who advises many startup ventures. KEY TAKEAWAYS Danielle - The future of work is something I'm passionate about, both personally and professionally and the journey over the past years has been about reinventing myself and how to stay relevant in a world that is changing so radically. The pandemic has only accelerated that journey, not just for me but for everyone to be thinking about this a lot more, using social media channels to connect and make a difference. Theo – I spent the bulk of my career in telecom, not finance and banking, don't hold that against me! What's interesting is, when you look at high-tech, telecom, financial service industry, and FinTech and InsurTech startups, a lot of what we do inherently at the end of the day is about people. Technology is a means to an end and allows us to communicate and exchange ideas. As a broader society, we're starting to realize that self-care is actually not self-indulgence. The conversations around mental health and well-being are now becoming what they should be. Health is embedded in every aspect of our lives, but mental health and taking time to invest in our own well-being have always been secondary things. It's critical that now through organizations and leaders that it's becoming a very real and daily conversation at the table. I grew up in a generation where you had a career, and now we're part of a generation where you're having career experiences. There's so much that needs to be done for that to become accessible to everyone, there doesn't seem to be an answer to that right now but organizations are trying to figure that out. That's going to be a watershed moment for the future of work and one of the biggest changes that we will probably see in our lifetime and we're at the beginning of that journey. At the crux of that is the concept of trust. BEST MOMENTS ‘I like to look at everything as not making big changes all at once, but how we can make small, incremental changes that have a compound return over time.' ‘The past 18 months have shown, we might be in the same storm, but we're not in the same boat. We have been very aware of a lot of the challenges and inequalities that exist in our society, but I hope we take away the learning from recent months that there's a lot we still need to do.' ‘Longevity is a challenge, but it's actually an opportunity. Since the early 1900s we've all gained an extra, healthy 30 living years. Living longer affords us to try different things in our careers.' ‘Are new solutions being created to mimic what we've always had in the past, or are they being created to support these new opportunities? Are there enough solutions out there to support small business owners and gig workers? I would say we need more.' ABOUT THE GUEST As the VP of Social and Distributed Content at Mercer, Danielle uses data to assess the viability of risky campaigns and predict the future of digital content consumption. Since diving head first into the world of insights-driven marketing and leadership, Danielle has seen data transform the careers of dozens of marketers—including her own. Website: https://www.mercer.com/ Theodora (Theo) Lau is a public speaker, writer, and startup advisor, whose work seeks to spark innovation to improve consumer financial well-being. As founder of Unconventional Ventures, she focuses on developing and growing an ecosystem of financial institutions, corporates, entrepreneurs, and venture capitalists to better address the unmet needs of consumers (e.g. older adults and gig economy workers), with keen interests in women and minority founders. As part of her work, she regularly mentors and advises FinTech startups. She is recognized as a LinkedIn Top Voice for Economy and Finance, No. 1 Women in Finance by Onalytica, and Top FinTech influencer by various publications including Onalytica, Retail Banker International, and FinTech Finance. She co-hosts Rhetoriq, a podcast on longevity and fintech innovations, and runs a weekly blog on Irish Tech News. She is also a regular contributor for various top industry events, publications, and podcasts, including Harvard Business Review, MIT Tech Review, Money20/20, Finovate, RISE, American Banker, Breaking Banks, Financial Brand, Financial Revolutionist, Irish Tech News, Mercer, and INV Filter. She provides strategic advisory services to a broad set of corporates; she advises startups and mentors entrepreneurs from different accelerators and incubators around the country. She is an advocate for diversity and inclusion – and frequently writes and speaks on the need for diversity on gender, ethnicity, age, education, and more. Her end goal is to help more financial institutions (incumbents and startups) focus on the needs of the forgotten demographics and build sustainable and inclusive business models. Website: https://www.unconventional.vc/ ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew, a venture lab that accelerates the curation, validation, and commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers and accelerating over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter: SabineVdL LinkedIn: Sabine VanderLinden Instagram: sabinevdLofficial Facebook: SabineVdLOfficial TikTok: sabinevdlofficial Email: podcast@sabinevdl.com Website: www.sabinevdl.comThis show was brought to you by Progressive Media
Let's talk about digital identity with David Birch, Principal at 15 Mb and author, advisor and commentator on digital financial services. In episode 75 David Birch discusses digital currencies – the differences between digital currency and cryptocurrency, the role in which identity plays in digital currency and the importance on identity verification within digital currencies. [Transcript below] "Digital currency needs some form of digital identity, that might actually drive digital identity forward and help digital identity to develop into the mass market." David G.W Birch is an author, advisor and commentator on digital financial services. Principal at 15Mb, his advisory company, he is Global Ambassador for the secure electronic transactions consultancy, Consult Hyperion, Fintech Ambassador for Digital Jersey and Non-Executive Chair at Digiseq Ltd. He is an internationally-recognised thought leader in digital identity and digital money. Ranked one of the top 100 fintech influencers for 2021, previously named one of the global top 15 favourite sources of business information by Wired magazine and one of the top ten most influential voices in banking by Financial Brand, he created one of the top 25 “must read” financial IT blogs and was found by PR Daily to be one of the top ten Twitter accounts followed by innovators (along with Bill Gates and Richard Branson). His latest book “The Currency Cold War—Cash and Cryptography, Hash Rates and Hegemony” (published in May 2020) “paints a fascinating and stimulating picture of the future of the world of digital payments and its possible impact on the wider global and economic orders” – Philip Middleton, OMFIF Digital Monetary Institute. His previous book “Before Babylon, Beyond Bitcoin: From money we understand to money that understands us” was published in June 2017 with a foreword by Andrew Haldane, Chief Economist at the Bank of England. The LSE Review of Books said the book should be “widely read by graduate students of finance, financial law and related topics as well as policy makers involved in financial regulation”. The London Review of Books called his earlier book “Identity is the New Money'' fresh, original, wide-ranging and “the best book on general issues around new forms of money”. More information is available at www.dgwbirch.com and you can follow him @dgwbirch on Twitter. Connect with David on LinkedIn. We'll be continuing this conversation on Twitter using #LTADI – join us @ubisecure! Podcast transcript Let's Talk About Digital Identity, the podcast connecting identity and business. I am your host, Oscar Santolalla. Oscar Santolalla: Hello and welcome to a new episode of Let's Talk About Digital Identity. Today, we'll talk about digital money, especially a type of digital money that I see that not many people are discussing today. Except, of course, our special guest who is David G. W. Birch. He is an author, advisor and commentator on digital financial services, Principal at 15 Mb, his advisory company. He is Global Ambassador for the secure electronic transaction's consultancy, Consult Hyperion. He is Fintech Ambassador for Digital Jersey and Non-Executive Chair at DIGISEQ Limited. He is an internationally recognised thought leader in digital identity and digital money. Also, author of several books including his latest book, The Currency Cold War: Cash and Cryptography, Hash Rates, and Hegemony. Hello, David. David Birch: Hello, Oscar. Thank you so much for inviting me. Oscar: It's a real pleasure talking with you and super interesting topic we're going to discuss today about digital money. So yeah, let's start a conversation. Let's talk about digital identity. I would like to hear first, a bit about yourself and your journey to the world of identity. David: Oh, sure. OK. Well, my background originally was in secure communications, and originally for military and government purposes. And then, of course,
There are so many interesting paths that financial services and fintech have taken the past decade. How we serve customers across the landscape of products and services has seen a sea of change and the addition of digital experiences as the business model has changed. Yet, when we think about the ways that financial brands can go down the wrong path, the list of lessons is a long one indeed. To avoid some of these pitfalls, it is important to truly understand and appreciate your customer experiences, those journeys that shape the connectivity between brands and the customers and communities they serve. In this episode of One Vision, Bradley speaks with Steven Ramirez, CEO of Beyond the Arc, as he speaks about how his firm works with financial brands to better understand their data, their technologies, and their relationships with the people they serve.
There are so many interesting paths that financial services and fintech have taken the past decade. How we serve customers across the landscape of products and services has seen a sea of change and the addition of digital experiences as the business model has changed. Yet, when we think about the ways that financial brands can go down the wrong path, the list of lessons is a long one indeed. To avoid some of these pitfalls, it is important to truly understand and appreciate your customer experiences, those journeys that shape the connectivity between brands and the customers and communities they serve. In this episode of One Vision, Bradley speaks with Steven Ramirez, CEO of Beyond the Arc, as he speaks about how his firm works with financial brands to better understand their data, their technologies, and their relationships with the people they serve. Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
Learn about 5 practical strategies to unlock innovation, connect with customers and grow. In this week's episode Jason Henrichs and Jim Marous, The Financial Brand, interview Allison Netzer and Liz High about their book Think Like A Brand Not A Bank. Maybe you don't necessarily put the customer first. Great brands get great returns every time. Then Brett King takes over the mic with his The Futurist co-host Robert Tercek as they speak with Glenn White about the Metaverse as a Branding Statement. In the digital domain, marketing is technology. Glenn White builds advertising systems for brand managers inside game worlds. In this segment, Glenn explains the complex strategic decisions that govern how brand advertising will evolve in the Metaverse. https://www.youtube.com/watch?v=DCCtHLUatNI
Brett King is an International Bestselling Author, a world- renowned futurist and media personality. President Xi Jinping cited his book Augmented. He has spoken in over 50 countries, given keynotes for TEDx, Wired, Techsauce, Singularity University, Web Summit, The Economist, IBM's World of Watson, CES, SIBOS and more. He has appeared on CNBC, BBC, ABC, Fox, and Bloomberg. He advised the Obama administration on Fintech. King hosts the world's #1 Fintech Radio Show/Podcast called Breaking Banks (180 countries, 6.5 million listeners). He is the founder of Moven, a globally recognized mobile start-up, which has raised over US$40 million to date, and launched the first in-app mobile bank account offered anywhere in the world. Banking Exchange named him the King of the Disruptors, he was nominated as American Bankers Innovator of the Year, voted the world's #1 Financial Services Influencer by The Financial Brand and listed by Bank Innovation as one of the top 10 coolest brands in banking. King was shortlisted for the Advance Global Australian of the Year for being one of the most influential Australians offshore. His book Augmented: Life in the Smart Lane, was a top-10 non-fiction book in North America. Bank 4.0 remained a global bestseller in banking more than 12 months after release. The Rise of Technosocialism, is his 7th book --- Support this podcast: https://anchor.fm/crypto-hipster-podcast/support
As fears of recession and inflation in the US rise, it's more important than ever for banks to continue investing in technology and teams – although they may have to re-evaluate their priorities, Jim Marous explains in this episode of VNEXT Remix. Marous also discusses why customer attrition rates are a poor indicator of loyalty among digital finance clients – and how banks can adapt to improve digital engagement. Jim Marous is a speaker and advisor on changes in the banking industry, co-publisher of The Financial Brand, owner & CEO of the Digital Banking Report, and host of the Banking Transformed podcast.
Many organisations say that they are customer-centric. But when you look inside they're far from it. Customers come a distant second to their product or service. And when they do focus on them, they often apply simplistic assumptions about how we think, feel, and behave. Andrea Olson is a behavioural scientist who has studied how to learn what customers need, but don't always tell you. In this podcast find out:★ What stops customers telling you what they want. ★ What it takes to create a customer-centric organisation.★ Whether it's possible to shift from a product to customer organisation.★ How much you can learn from the examples of how Apple and Tesla approach their customers.★ Which of the customer concepts used in management are most flawed.★ Who is an example of an exemplar organisation when it comes to customers.★ What it takes to create an open, trusted relationship with your customers.★ How to integrate strategy, culture, and customers.More about Andrea:Andrea Olson is a differentiation strategist, speaker, author, and customer-centricity expert. As the CEO at Pragmadik, she works with major organizations to help them better understand their customers and employees to compete more effectively in the market. She invented the 3W Ideation™ process for identifying undiscovered needs by studying customer context, motivators, and biases. Andrea is the author of The Customer Mission and No Disruptions: The New Future for Mid-Market Manufacturing. She is a four-time ADDY(R) award winner and the host of the popular Customer Mission podcast. Olson is also a contributing author for Entrepreneur, The Financial Brand, Chief Executive, Rotman Management Magazine, and SMPS Marketer Journal.You can learn more about Andrea here, along with her firm, Pragmadik.Her new book ‘What to Ask: How to Learn what your Customers Need but Don't Tell You' is available here. My resources:Sign up to my Flashes+Sparks for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:If you're not subscribed already do subscribe to my youtube channel where you can watch the conversation.Take the Extraordinary Essentials test to identify your strengths and development areas.For more details about me:★Services to CEOs, entrepreneurs and professionals.★About me - my background, experience and philosophy.★Examples of my writing.★Follow me and engage with me on LinkedIn.★Follow me and engage with me on Twitter.My equipment:★ Shure SM7B Vocal Dynamic Microphone: https://amzn.to/3AB9Xfz★ Focusrite Scarlett 2i2 3rd Gen USB Audio Interface : https://amzn.to/3AFeA8u★ 2M XLR Cable: https://amzn.to/3GGxkbf★ Logitech Brio Stream webcam. https://amzn.to/3EsWt6C★ Elgato Key Light: https://amzn.to/3Xhiqyh★ Elgato Light Strip: https://amzn.to/3gyZF8P★ Riverside.fm for recording podcasts. bit.ly/3AEQScl ★ Buzzsprout Podcasting Hosting gets (listing podcasts on every major podcast platform along with listening analytics. bit.ly/3EBPNTX[These are affiliate links so I receive a modest commission if you buy them.]
Angela and Regina are co-founders of Women's Personal Finance, a massive community that is a safe space for women to talk about all aspects of how money shows up in women's lives. We talk about monetizing a community like this one, the purpose it serves and being able to lean deeper into the brand mission through intentional monetization. Regina is a pharmacist by background, Coast FI and is not really working as a pharmacist anymore. They both shifted Women's Personal Finance into becoming a business entity about 13 months ago. The ladies have been friends for quite a few years. Regina shares how she got into the personal finance space via Twitter. She wasn't blogging but wanted spaces that gave her the opportunity to talk about money. She purchased a property in her 20's and her financial trajectory was unique and she wanted to connect with other people that had a similar experience. She wanted to create a place where she could share more content (rants) 2017 Angela remembers the details. Regina kept her blog anonymous which would allow her to speak freely about her interests and connected with Angela when she reached out to write a post on “Prepper FI” on Angela's website. Angela was a lurker in the personal finance community for YEARS. Was a completely passive consumer of that content. She decided to start blogging after joining Twitter. Meet the Women of the Personal Finance Community Post that went viral. Decided that Women's Personal Finance be an inclusive space and not niche down to only being a FIRE group. I ask why Angela and Regina were the ones to create this community? They didn't need a list but an actual community What surprised them about creating an online community (I disclose that I'm a member of the community) No longer letting things “happen” in the group and have become protective of the group. Surprising realization that the group isn't for everyone. Initially it was uncomfortable to do but now it's clear that it's a part of how they protect women in their space. Could you talk about the tensions that have arisen as you've monetized this project? Regina talked Angela into monetizing the project Why was Angela reticent about monetizing the community? There were things not showing up in the Facebook feed and Angela was sent to Facebook jail because of saying “Smelly potato” and they can't rely on Facebook They decided to add a premium community and this leaned into their community building and advocacy work offline. They wanted to really make a community that wasn't ABOUT them vs. the community Neither Regina or Angela have added content onto their website and focus on elevating other people with their platform. I note that Women's Personal Finance, Elevate Community and Plutus Foundation When you began selling products what was the response like? They definitely got pushback about the products. The first thing they monetized was paying the moderator using Ko-Fi and realized that there was something “here” with the community though Angela has had to work through the tension of getting paid for a passion project. I share why I rebranded my project to “Michelle is Money Hungry” and how someone was offended by the name and I wanted to have a conversation about money There is a lot of work that goes into content creation. If we're not getting paid what are we modeling to our communities and the people that we serve? They found that higher earners who don't want people to earn money and are unlikely to pay for what they're producing. 52,000 members in the group and a ton of moderation work, ego and emotion Paying writers and speakers-a focus on compensating people for their work as soon as money is available “Paying Women for their Work” The first year they made $50,000 I ask about grants, they do have a Plutus Grant What have been the most impactful conversations that they've seen in the group Angela makes the point of how Facebook makes money off of the groups that are hosted on the platform. I ask about the initiatives that they've undertaken in the group A focus on women's reproductive health-The ladies set up a reproductive health fund Gifting memberships-Annual members vs. a free month The conversations in the Women's Personal Finance group move me on an emotional level. I love seeing the uniquely specific financial conversations about women's money. What does the future look like? Where is the premium community currently hosted? Discord I circle back and ask about why Twitter worked so well for them? They share how. Content creator connections happened via Twitter For more information, visit the show notes at https://plutusfoundation.org/2022/angela-regina-mission-driven-brand
We grow personally and professionally through learning, and what better way to self-educate than through books. In the first episode of our Behind the Cover series, I'm joined by my friend and colleague Audrey Cannata, Operations Lead at the Digital Growth Institute, to talk about The Coaching Habit: Say Less, Ask More, and Change the Way You Lead Forever by Michael Bungay Stanier. We break down this masterwork that guides leaders in helping their constituents reach the next level so they can embolden others through their transformation journey. Join us as we discuss: - (3:11) Some of the common misconceptions about professional coaching - (7:55) Challenges to building a culture around coaching - (14:53) Seven questions everyone should ask during the coaching process Check out these resources we mentioned during the podcast: - Audrey Cannata - The Coaching Habit: Say Less, Ask More, and Change the Way You Lead Forever - Michael Bungay Stanier You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here. Listening on a desktop & can't see the links? Just search for Banking on Digital Growth in your favorite podcast player.
How can we get financial brands and their leadership teams comfortable with actually opening accounts online? It's an important question that I'll be answering in the latest Clarity Calls. And joining me to discuss the answer is the man who asked the question — Eric Cook, Founder & Chief Mentor at The LinkedBanker. In this episode: - The mentality trapping financial brand leaders in the past - The COVID wake up call - The value of cataloging your concerns and addressing them directly You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts , on Spotify , or here . Listening on a desktop & can't see the links? Just search for Banking on Digital Growth in your favorite podcast player.
Jamil catches up with Irish Tech News favourite Brett King Brett King is an International Bestselling Author, a world- renowned futurist and media personality. President Xi Jinping cited his book Augmented. He has spoken in over 50 countries, given keynotes for TEDx, Wired, Techsauce, Singularity University, Web Summit, The Economist, IBM's World of Watson, CES, SIBOS and more. He has appeared on CNBC, BBC, ABC, Fox, and Bloomberg. He advised the Obama administration on Fintech. King hosts the world's #1 Fintech Radio Show/Podcast called Breaking Banks (180 countries, 6.5 million listeners). He is the founder of Moven, a globally recognized mobile start-up, which has raised over US$40 million to date, and launched the first in-app mobile bank account offered anywhere in the world. Banking Exchange named him the King of the Disruptors, he was nominated as American Bankers Innovator of the Year, voted the world's #1 Financial Services Influencer by The Financial Brand and listed by Bank Innovation as one of the top 10 coolest brands in banking. King was shortlisted for the Advance Global Australian of the Year for being one of the most influential Australians offshore. His book Augmented: Life in the Smart Lane, was a top-10 non-fiction book in North America. Bank 4.0 remained a global bestseller in banking more than 12 months after release. The Rise of Technosocialism, is his 7th book Jamil Hasan is a crypto and blockchain focused podcast host at the Irish Tech News and spearheads our weekend content “The Crypto Corner” where he interviews founders, entrepreneurs and global thought leaders. Prior to his endeavors into the crypto-verse in July 2017, Jamil built an impressive career as a data, operations, financial, technology and business analyst and manager in Corporate America, including twelve years at American International Group and its related companies. Since entering the crypto universe, Jamil has been an advisor, entrepreneur, investor and author. His books “Blockchain Ethics: A Bridge to Abundance” (2018) and “Re-Generation X” (2020) not only discuss the benefits of blockchain technology, but also capture Jamil's experience on how he has transitioned from being a loyal yet downsized former corporate employee to a self sovereign individual. With over ninety podcasts under his belt since he joined our team in February 2021, and with four years of experience both managing his own crypto portfolio and providing crypto guidance and counsel to select clients, Jamil continues to seek opportunities to help others navigate this still nascent industry. Jamil's primary focus outside of podcast hosting is helping former corporate employees gain the necessary skills and vision to build their own crypto portfolios and create wealth for the long-term.
Irrelevance beckons. And it will swallow many credit unions whole.That is the message delivered by Andre Iervolino, a longtime credit union senior staffer who wrote a provocative piece in The Financial Brand entitled "10 Factors That Will Determine Banks' Future Relevance."Reading is article will rock you because, frankly, he is not optimistic about the future of many credit unions.A core reason is that, often, they just don't get that technology is rewriting the game book. What mattered 25 years ago does not count today.In this podcast we explore the key takeaways of the article and the first is that the nature of a primary financial institution has changed and, said Iervolino, "Community financial institutions no longer compete only against the large banks within their marketplace, but also with big tech (Apple, Amazon, Google Checking, PayPal), fintechs, and neobank/mobile banks such as Chime, SoFi and Ally."He added: "On average, financial services customers have between five and eight relationships spread across multiple institutions, many of them not traditional banking providers."How do you compete against that complexity?His second takeaway is remapping the future of the branch - think small footprint, cashless, staffed by Apple type geniuses and, yes, he tells how you will hire them. Hint: it involves paying a lot of money.Next he throws the FICO score under the bus and proposes that credit unions adopt what he calls a Financial Health Score.Along the way Iervolino offers key survival advice: Act like a startup.Prepare to be challenged.Listen up.Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.comAnd like this podcast on whatever service you use to stream it. That matters.Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto
ou can't move forward if you are relying on the tools of the past. Digital transformation is about, well… actually transforming. But most banks aren't just stuck in the past — they're built on it. That's what Nathaniel Harley, Co-founder & C EO at MANTL , sees as the biggest impediment holding back financial brands from their digital growth journeys. In this episode, we discuss: Why community banks need to play to their strengths The need for innovation in finance Why customers have higher expectations than ever You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here. Listening on a desktop & can't see the links? Just search for Banking on Digital Growth in your favorite podcast player.
This week we are brining back one of our favorites — Jack Hubbard of St. Meyer & Hubbard. Jack has trained over 70,000 bankers in his lifetime and his content can be seen in ABA Bank Marketing Blog, RAIN Today, The American Banker, The Financial Brand, and RMA Journal. Jack is co-author of the bestselling book, Conversations with Prospects, which has become the standard for bank acquisition strategies. The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees. SouthState Bank, N.A. - Member FDIC
In this episode, Dasha Kennedy, founder of The Broke Black Girl, joins us to talk about her journey through divorce, debt, and building a brand from the ground up. Dasha went from living paycheck-to-paycheck and struggling with debt, to using the skills gained from her 9-5 job to pivot into a full-time entrepreneur and personal finance educator. We dive deep into the sacrifices Dasha made, how she weathered the pandemic as a new entrepreneur, and how to be a leader in your family and community. If you need reassurance that your low point isn't your forever point, listen to this episode today! In this episode we share: How Dasha got into debt and when her breaking point was Sacrifices Dasha made to get out of debt and change her family's perspective on money When and why Dasha transitioned from her 9-5 job to her full-time business How Dasha built @thebrokeblackgirl from 0 followers to over 200k + more Other related blog posts/links mentioned in this episode: Listen to the Learn to Trade As A Side Hustle To Reach Your Financial & Life Goals FREE Audio Training with Teri Ijeoma by clicking here. Join The Weekly Newsletter List Leave me a voicemail– Leave me a question on the Journey To Launch voicemail and have it answered on the podcast! Watch me on News12 Watch my latest segments on News12 YNAB – Start managing your money and budgeting so that you can reach your financial dreams. Sign up for a free 34 days trial of YNAB, my go-to budgeting app by using my referral link. Connect with Dasha: Website Instagram:@TheBrokeBlackGirl Facebook:@BrokeBlackGirl Connect with me: Instagram: @Journeytolaunch Twitter: @JourneyToLaunch Facebook: @Journey To Launch Join the Private Facebook Group Join the Waitlist for My FI Course Get The Free Jumpstart Guide
Brett King is an International Bestselling Author whose books have been released in over a dozen languages, achieving bestseller status in 20 countries. Brett hosts the world's first and #1 ranked radio show on FinTech called “Breaking Banks” (180 countries, 7 million listeners). He is a media personality who covers the future of business, banking, technology, and society, and has appeared as a commentator on CNN, CNBC, BBC, ABC, Fox, and Bloomberg. Brett advised the Obama administration on Fintech policy, advises regulators and bank boards around the world on technology transformation, and has spoken in over 50 countries. He is the Founder and Executive Chairman of Moven, a successful mobile start-up, which has raised over US$47 million to date, with the world's first mobile, downloadable bank account, available all over the world. Brett was named the “Godfather of Fintech” by The Australian, voted American Banker's Innovator of the Year, and voted the world's #1 Financial Services Influencer by The Financial Brand. His fifth book, Augmented: Life in the Smart Lane, was an international bestseller, top 10 in North America and China, and the book remained in the top-10 on Amazon for 2 years. Bank 4.0, which followed, spent 2 years on the Amazon bestsellers list for Banking books. His coming book for the post-Coronavirus world is entitled The Rise of Technosocialism and is due out November 21, 2021. For more on Brett or to book him to speak:https://speakers.calentertainment.com/profile/19933?btsc=1 Love the show? Subscribe, rate, review, and share! https://www.calentertainment.com/virtually-speaking/
Eoin Fitzgerald and Pete Townsend unpack the shiny new $24bn valuation for Chime in the context of the American neobank landscape, Ron Shevlin's concept of neobank-driven deposit displacement through the lens of Bank of America, Facebook's relaunch of their crypto project, the potential impact of Amazon hiring a crypto lead, the LendingClub turnaround and a sampling of Lex Sokolin's poetic fintech prose. MAIN STORIES COVERED: Chime's Big Raise Chime raises $750 million, earns big jump in valuation as another fintech moves closer to IPO (CNBC, 13-Aug-21) Bank of America and Deposit Displacement Bank Of America is losing its grip on millennials as fintechs reinvent the checking account (Ron Shevlin in Forbes, 16-Aug-21) Facebook's Wallet Relaunch Will Facebook's Relaunched Digital Wallet [Novi] Alter the Future of Payments? (The Financial Brand, 24-Aug-21) Amazon's Crypto Journey Beyond the rumors: Amazon's likely direction in crypto (American Banker, 30-Jul-21) Lending Club Turnaround Buying a bank turned LendingClub around. Now the fintech industry is watching (Protocol, 16-Aug-21) HONORABLE MENTIONS: Creating, Transacting, and Storing Value in the Financial Metaverse of NFTs, DAOs, and DeFi (Lex Sokolin, Fintech Blueprint, 23-Aug-21) Walmart is looking for a crypto product lead (The Block (via Arca) 15-Aug-21) LINKS: Leave a review and subscribe on Podchaser | Apple Podcasts | Spotify | Google | Overcast Check out our MoneyNeverSleeps website Subscribe to our newsletter on Substack Follow us on Twitter Podcast | Twitter Pete | Twitter Eoin Get in touch at info@moneyneversleeps.ie --- Support this podcast: https://anchor.fm/moneyneversleeps/support
The Digital Banking Report Research by The Financial Brand shows that Customer Experience is the number 2 priority (just after digital transformation) for financial institution around the globe. New entrants and changing customer expectations have fuelled this need for a greater focus on customer led design. COVID-19 has accelerated this trend by requiring companies to adapt to a fully digital world with no branches for customers to go to and the need to make customer support more efficient for staff working from home. In this new episode we'll explore why the focus on CX is so important; if new innovative firms still have the edge on their incumbent counterparts and what future trends we need to watch out for. Participants Andrew Duncan – CEO of fintech SOAR Chris Speed – Professor of Design Informatics at the University of Edinburgh Lotta Lindstrand - Senior CRO Analyst at Merkle EMEA
I'm turning the tables on you in this one. After over 100 episodes as your host, I surrender that seat to Laura Dolan, Senior Content Marketing Manager at Optimizely, as she interviews me about building a website that sells. In this episode we discuss: Why a glorified online brochure won't cut it for your website Strategies for calls to action (CTAs) Cognitive load and intrinsic cause Trust, video, and communication techniques Behavioral economics and building your content strategy gear-by-gear Check out these resources we mentioned during the podcast: Using Zoom As a Bank or Credit Union You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here. Listening on a desktop & can't see the links? Just search for Banking on Digital Growth in your favorite podcast player.
People are searching for 3 things from financial brands: clarity, help, & hope. Through the power of storytelling, brands can move from a place of scarcity into a place of abundance—finally helping to alleviate the financial stress most people deal with. Justin Breen, Founder & CEO of BrEpic Communications LLC, joins the show to discuss tactics to help people better understand how storytelling can transform a brand—ultimately helping customers towards a better financial future. What we talked about: - Media Transformation & The Future of Financial Brand Podcasts - Operating from a Place of Abundance Instead of Scarcity - Measuring Teams with Kolbe - Financial Brands Stuck in a Narcissistic Cycle - Simplifying the Pattern of Peoples' Relationship w/ Money Check out these resources we mentioned during the podcast: - www.kolbe.com - 30 Secrets to Build Your Business Exponentially and Give You the Freedom to Live the Life You Want By Justin Breen To hear more interviews like this one, subscribe to Banking On Digital Growth on Apple Podcasts, Spotify, or your preferred podcast platform.
Eric Fulwiler is continuing his mission to learn how the world's hottest fintech start-ups and the biggest and most innovative financial service brands drive growth through modern-day marketing. Today's special guest is Jim Marous, Co-Publisher at The Financial Brand. We take a deep dive into what Jim's philosophy on marketing is, his journey to the top of the marketing world, and how he keeps staying focused and always learning. He highlights the importance of surrounding yourself with partners with the same goals as you, how to satisfy the followers you already have rather than spending all of your energy on finding new ones, and why this is part of the key to success. This season of Fintech Marketing Podcast is sponsored by Visa Whatever your payment plans, Visa, the world's leader in digital payments, is on hand with the expertise, programs, solutions, and partner networks to help make it happen. Bring your big idea to life. Partner with Visa to do it bigger and faster. Visit visa.co.uk/fintech (https://www.visa.co.uk/partner-with-us/info-for-partners/info-for-fintechs.html). If you enjoyed the show, don't forget to subscribe to never miss an episode and leave a review on iTunes and every other podcast app! Spread the Fintech Marketing love by sharing or tweeting this podcast. Follow us on Twitter (https://twitter.com/FinTechInsiders) where you can join the conversation, alternatively email podcasts@11fs.com! Special Guest: Jim Marous.
James Robert Lay is one of the world’s leading digital marketing authors, speakers, and advisors for financial brands. He is the author of Banking on Digital Growth: The Strategic Marketing Manifesto to Transform Financial Brands. He is also the founder and CEO of the Digital Growth Institute, where he has guided more than 520 financial brands on a mission to simplify digital marketing and sales strategies that empower banks and credit unions to generate 10X more loans and deposits. James Robert Lay has been named one of the Financial Brand's "Top Global Financial Services Influencers to Follow," a "Credit Union Rock Star," and a CU Times "Under 40 Trailblazer." James Robert Lay joins chats with Chris Snyder on how banks and credit unions can simplify their digital marketing initiatives to increase customer revenue on a local level.
Financial brands have more data than the tech giants. So, why aren’t we using it as effectively? It’s time we thought about data differently. It’s time to demystify data. In order to do just that, I caught up with Kim Snyder, CEO & Founder KlariVis, to find out everything financial brands need to know about their data. What we talked about: - How KlariVis is helping brands make use of their data - Why data needs to be seen as an enterprise-wide asset - How to clean up your data and make it actionable You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here. Listening on a desktop & can’t see the links? Just search for Banking on Digital Growth in your favorite podcast player.
Anu chats with Female Founders Fund scout investment founder, Beatriz Acevedo of SUMA Wealth, a revolutionary financial wellness brand with a mission to close the Latinx wealth gap in the US. They discuss the unprecedented power and growth of the US-born Latinx population, what marketers and brands are still getting wrong in connecting with this demographic, and why the future success of all American businesses is predicated on the financial inclusion of this group. Beatriz dives into the opportunity she saw to bring her expertise as a marketer and community builder into the world of fintech, and why building trust and community is critical for any financial brand looking to build lifelong brand loyalty.
We catch up with Bradley Leimer. Fintech thought leader, cofounder of Unconventional Ventures, long time contributor to Irish Tech News and now co-author with Theodora Lao of the new book 'Beyond Good'. The book explores how you can learn how technological disruption has scaled the business for good movement to a new achievable reality and discover how you can do well by doing good with your business too. About the book When we think of global corporations and business in general, do we feel pride in how we do things? Are we doing enough, given the undeniable reality of global climate change and the inequality faced by millions of people every day? Beyond Good is a call to arms for business leaders to recognize how they can do well by doing good. Links to the book: https://www.koganpage.com/product/beyond-good-9781789667295 Bradley Leimer writes and speaks about banking and technology, and advises start-ups and major corporates. He is former Head of Innovation and FinTech at Santander US and was named a Top 20 Social Influencer in Fintech by Financial Brand, as well as a Top 100 Fintech Leader by City A.M. He lives in California. Twitter: https://twitter.com/leimer LinkedIn: https://www.linkedin.com/in/leimer/ Email: bradley@unconventionalventures.com Website: https://www.unconventionalventures.com Irish Tech News: https://irishtechnews.ie/?s=leimer
In this episode of Banking on Digital Growth, we go inside digital growth as I share my recent conversation with Joe Welu, CEO of Total Expert, during a Fireside Chat hosted by The Financial Brand. Joe asked me good questions about what digital growth really is, the need to define digital consumer journeys, and how to maximize growth and build trust through technology. Here's what we talked about: How COVID-19 has changed the way banks and credit unions are doing business What the digital journey has in common with a Shel Silverstein poem How to unpack the acronyms from my book You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
Content marketing in the social/digital space isn't new; but, who distributes that content will impact its success.People want to connect with people, not 'faceless' brands. Connection builds trust. So how can a brand drive deeper connections and growth? By leveraging its people (its employees), through an employee social media advocacy group.In this episode, we'll be 'flipping' the marketing conversation from external to internal with the James Robert Lay, who'll breakdown why companies need to incorporate employee social media advocacy into their digital marketing.I invite you to join The Internal Marketing Podcast tribe by subscribing, listening, reviewing and (most importantly) sharing this awesome content with your fellow marketing or leadership colleagues.Thank you for listening!Kerry-Ann About James Robert LayJames Robert Lay is one of the world's leading digital marketing authors, speakers, and advisors for financial brands. He is the author of the bestselling book, "Banking on Digital Growth". He is also the founder and CEO of the Digital Growth Institute. (https://www.digitalgrowth.com/)James Robert has been named one of the Financial Brand's "Top Global Financial Services Influencers to Follow," a CUNA "Credit Union Rock Star," and a CU Times "Under 40 Trailblazer."
As many businesses and individuals continue to face economic uncertainty, financial services institutions need to stand by their customers and support them with trust, transparency, and data-based decision making. Scott Albahary, Financial Services Chief Strategist at Perficient, talks about data’s value in financial services and concepts that include the universal banker and robo-advisors. He also shares his perspective on trends in the financial services industry and considerations for evolving your business in the years ahead. Want more? Explore our on-demand webinar about data and financial services, The Secret to Acquiring and Retaining Customers in Financial Services. Watch Scott and Kevin Colletti’s conversation with Jim Marous from The Financial Brand in the on-demand webinar, Digital Strategy Lessons Financial Institutions Can Learn from Top Brands. Discover how we’ve helped financial services organizations achieve remarkable results with data and intelligence. Connect with our host Arvind Murali, Data Chief Strategist at Perficient. Learn more about Perficient's Data + Intelligence expertise.
The Top Entrepreneurs in Money, Marketing, Business and Life
Former banker & 2nd time founder, Keren Moynihan is the CEO/co-founder of Boss Insights. Boss Insights offers Business Data as a Service. Their single API enables easy access to hundreds of sources (Quickbooks, SalesForce, Stripe) bridging data gaps between banks and business customers in under 1 minute. Banks know where a business was, is and will be on demand. Keren has 15+ years' experience in financial services as a banker, advisor and is on the Commonwealth’s Women Invested Advisory Council. Under her leadership, Boss was awarded the 2020 Unicorn Challenge and 2019 Executive leader in lending, featured in Forbes, ABA and The Financial Brand for saying Banks must adopt APIs or Fintechs will win.
The first two questions we ask a prospective customer are: Do you feel like you can trust this institution? How does what you're looking at on the website make you feel? Financial brands that use stock photography almost inevitably raise a red flag. Yet about 9 in 10 financial brand websites show at least one stock photo. In this episode of Banking on Digital Growth, I talk with Andy Janning, president and CEO at NO NET Solutions, about the role of images in financial brand storytelling. Andy and I discuss: Why it's important to have a conversation around imagery How images, pictures, and videos communicate empathy The critical value of taking action on imagery in financial brand storytelling You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
Purpose can power your financial brand. But your purpose is fragile if it's not backed up by process and by proof. On this episode of Banking on Digital Growth, I continued our earlier conversation about the idea of banking on purpose. This time, we talked about the internal power of purpose. I discussed: Why purpose-driven thinking is key for internal stakeholders The four elements of a purpose statement The story of Aspiration, a purpose-driven financial brand that began in 2015 and has raised $100 million in capital You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
When it comes to digital transformation… If you’re stuck in the past, you’re going to get left behind. It’s survival of the fittest for financial brands. In this episode of the By the Book series, I’m covering Digital Darwinism and what it takes to avoid being trapped on the wrong side of the digital divide. You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
When it comes to digital transformation… If you’re stuck in the past, you’re going to get left behind. It’s survival of the fittest for financial brands. In this episode of the By the Book series, I’m covering Digital Darwinism and what it takes to avoid being trapped on the wrong side of the digital divide. You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
Bank Transfer Day 2020, Bigger and Better?By Robert McGarveyYou remember Bank Transfer day, that 2011 movement that brought in perhaps one million new credit union members, possibly more.Something a lot bigger may be about to happen.That's the opinion of Steve Bruyn, CEO of Foresight Research who, writing in The Financial Brand, said that its extensive polling had found nearly a doubling of the number of consumers who say they intend to change financial institutions. Now 22% say they are heading to the exit of their present financial institution, per Foresight Research. Foresight Research elaborated: “We have surveyed almost 11,000 banking customers and credit union members in 44 markets to find out what is really going on in the world of banking from the customer/member's point of view. Then we added another survey of almost 700 customers and members to find out what the pandemic had changed in the banking industry. We found a hot spot of churn. Churn increased from 12% (over two years) to 22% expected churn in the next year or two.”Hear the Bruyn podcast here.The news gets sweeter still: “Of the people who intend to leave their financial institution almost 3 out of 4 are Gen Z or Millennials - the very block of business that drives the future of your financial institution,” said Foresight Research.Foresight Research added: “So, what drove the high churn? Even though satisfaction declined greatly (except at credit unions) that was not the culprit. Customers and members were generally empathetic, likely thinking ‘we are all in this together'. It was all about financial issues like interest rates and fees. The switchers while forgiving also are looking to reduce cost or increase interest on items like money market accounts, CDs, etc.”This makes sense. The economy is the worst it has been since the Great Depression. Millions of us are unemployed and millions more are underemployed (working fewer hours). It's tough to balance the household budget when less money is coming in so a shrewd step is to slash unnecessary outgo.Bank fees are prime to be trimmed. And that is a potential bonanza for credit unions.Ask yourself this: where can credit unions beat banks, consistently? The answer is and has long been on pricing of everything, from account fees to NSF fees and loan interest rates. Credit unions are member owned, they have no shareholders who demand dividends. Most have unpaid boards of directors. Most pay their employees fairly but rarely lavishly - and here's a CNN round up of bank c-suite compensation and note that the CEO of Bank of America had total compensation of $24.8 million but he was by no means the highest paid in the group.Big salaries, big dividends to shareholders, and bloated, inefficient branch networks add up to huge expenses on the books and that means customers have to pay through the nose for the privilege of having a bank account.Ac
In 2014, BankMobile was launched as a division of Customers Bank. As opposed to relying only on organic growth, BankMobile quickly grew with a B2B2C strategy, acquiring college student checking platform HigherOne. They also used a white-label strategy with telecom disruptor Sprint Mobile. Recently, BankMobile was re-positioned as part of a separate technology platform available to smaller banking organizations hoping to jump-start their digital banking offerings. The digital bank also announced a partnership with Google to offer their account within the GooglePay app. We are very fortunate to have Jay and Luvleen Sidhu, co-founders of BankMobile on the show. This highly innovative father/daugher combo have been covered by, and contributed to, The Financial Brand and the Financial Brand Forum through the years. They discuss the recent moves by BankMobile and the underlying strategy that has made this evolutionary digital bank a success.
In this two-segment episode, a preview of the FinTech Talents Virtual North America, taking place in New York on September 9, we talk to legendary Jim Marous from the Financial Brand and Sarika Sangwan from Pinterest. Jim explains the wealth of resources he and his team provide to the community, his views on the acceleration of digitalization trends in retail banking, who will be the winners in Financial Services in the post-COVID world and much more. Sarika explains how Pinterest can be useful for FinTech and Financial Services firms by outlining the key elements of the platform for them: target, trigger and trust.
Do you know when and where your leads are converting? If you don’t, it’s like you’re flying blind. And when you fly blind, sooner or later, you’re going to crash. But, don’t worry, there’s a way to light the path ahead. On today’s Digital Growth Series, I field a question from Brad, Vice President for a Financial Brand in California. How do we track ROI from the moment a person first sees an ad to when the loan closes? You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
Katie Gilstrap is the founder of The Barre Boutique, a studio fitness center (recently sold to the Richmond Ballet), is a faculty member at Virginia Commonwealth University and serves as an adjunct instructor at the University of Richmond at the undergraduate, graduate and executive levels as well as at The College of William and Mary in the Online MBA program. Her teaching areas include marketing principles, marketing strategy, marketing research, services marketing, retailing and communications; and she regularly advises MBA thesis projects aimed at solving strategic dilemmas for locally headquartered companies. In addition to her teaching responsibilities, she has developed and led new programs for VCU. More specifically, she designed the new Business Foundations course for the Office of Undergraduate Studies and has designed, led, and secured grant funding for study abroad programs focused on international business in Greece, Spain, Prague and Scotland. She also represents VCU as a part of the Henry Ford Foundation’s Leadership Academy in the Middle East. Prior to her academic and entrepreneurial career, Katie served as Senior Vice President and Director of Marketing at First Market Bank, overseeing marketing strategy, product development, advertising, community outreach, and business analysis. During her time at First Market Bank, her work was recognized by Financial Brand magazine, and she became the youngest person in the company’s history to be appointed to Executive Committee, with responsibility for developing and steering the corporate strategy of the organization. In addition to her academic and professional responsibilities, Katie actively consults in the areas of corporate and consumer communications and communication strategy development and has served as a regular columnist for the Richmond Times Dispatch, the Health Journal, GRID Magazine and Caring Voice Coalition’s Community Magazine. Recently,
What does it take to develop new business when travel isn't an option? How do you connect with prospects digitally? This week, we turn to Jack Hubbard for the answers. Jack is the Chief Experience Officer at St. Meyer and Hubbard and has provided sales coaching for over 70,000 bankers in his lifetime. He is passionate about creating cultures of high performance and his content can be seen in ABA Bank Marketing Blog, RAIN Today, The American Banker, The Financial Brand, and RMA Journal. He is also the co-author of the bestselling book, Conversations with Prospects, which has become the standard for bank acquisition strategies. The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of CenterState Bank and its employees. CenterState Bank, N.A. - Member FDIC
In our latest edition of the Growing Credit Unions Podcast we sit down with Amazon bestselling author James Robert Lay to explore his new book Banking on Digital Growth. This isn’t just a marketing book. This book is a must read for any credit union leader looking to embrace digital as a growth engine, not just a project on the side of the desks of the marketing team. In our interview James Robert provides an overview of his Digital Growth Blueprint and we explore critical growth concepts and tools such as:How digital transformation goes far beyond technologyWhy “purpose” is a critical platform for digital growthHow digital empathy and emotional connections are more important than a list of product featuresWhy we need to help first and sell secondWhy measuring progress is more important than seeking perfectionHow marketing teams needs to transform into content and media machinesWhy sales teams need to be proactive coaches and guides versus salesHow knocking down silos between marketing and sales is imperative…and more…enjoy!ABOUT JAMES ROBERT LAY, FOUNDER & CEO DIGITAL GROWTH INSTITUTEJames Robert Lay is one of the world’s leading digital marketing authors, speakers, and advisors for financial brands. As the founder and CEO of the Digital Growth Institute, he has guided more than 520 financial brands on a mission to simplify digital marketing strategies that empower banks and credit unions to generate 10x more loans and deposits. His insights have been featured in outlets including US News and World Report, The Financial Brand, American Banker, CU Times, and CU Journal. James Robert has also spoken at 200+ events and leads the CUES School of Strategic Marketing while lecturing at universities throughout the United States. Find James Robert on LinkedInBuy the book
The impact of the COVID-19 novel coronavirus has been both global and catastrophic, as both a public health crisis and as a worldwide economic crisis. Dealing with the health risks will continue for a while, but what’s likely to last even longer are the economic effects, and those always have a big impact on the financial services industry. We talk about who’s winning and losing today, and over the long run in a dramatically changing world. Show Hosts: JP Nicols Show Guests: Ron Shevlin, Penny Crosman, Jim MarousTOPICS DISCUSSED:[2:30] Are payment processors fairing well during the COVID-19 pandemic? [4:00] Organizations that were further ahead in digital efforts have been able to be more agile in servicing customers. [8:02] Ron Shevlin discusses his latest study regarding small business banking. [13:30] Jim Marous highlights the importance of being a data-first organization. [15:00] We are seeing numerous lawsuits against banks for how they processed PPP loans. [18:05] Should the government have waited 24-48 hours to roll out the PPP platform? [21:08] Many small businesses are struggling with the payroll portion of the PPP program. Will they struggle to get forgiveness? [23:12] Ron Shevlin discusses his article https://www.forbes.com/sites/ronshevlin/2020/05/04/the-looming-paycheck-protection-program-forgiveness-nightmare/#15388a5e2e25 [33:30] What does consolidation in the financial industry look like moving forward? [40:57] Will we see more deployment and resources reallocated to digital experiences post COVID-19? What does this mean for branches? [46:50] What is the potential for ITM’s and virtual assistants in the near future? RESOURCES MENTIONED: Cornerstone Advisors The Financial Brand American Banker Forbes Stripe Square PayPal True Accord Verizon TD Bank Bank of America Show Sponsors: ExpressVPN Jack Henry & AssociatesBreaking Banks is the #1 global fintech radio show and podcast, created by Brett King. Tune in for a look at how technology and customer behavior will bring about more changes in banking in the next 10 years, than in the last 200 years. Listen every Thursday at 3pm eastern time, noon pacific on the VoiceAmerica Business Channel. Subscribe at Provoke.fm to hear the show nearly 2 million listeners from 72 countries are raving about. FULL SHOW TRANSCRIPTION Announcer: Financial technology, or fintech, is one of the fastest growing industries in the world today, with New York, London, Tel Aviv, Edinburgh, Singapore, Moscow and other major cities all vying for a piece of the action. Welcome to Breaking Banks, the first dedicated radio show that focuses on how this new boom is changing everything, from the way we bank to the very concept of money itself. Now, here’s your host, Brett King. JP Nicols: Welcome to Breaking Banks, the number one global fintech radio show and podcast. I’m JP Nicols. Today, we’re looking at winners and losers so far in this pandemic era, and as we look forward to a post pandemic world, with three of our regular and most prolific contributors. Ron Shevlin, director of research for Cornerstone Advisors and senior contributor to Forbes, Penny Crosman, executive editor Technology at American Banker, and Jim Marous, publisher of the Digital Banking Report and co publisher of the Financial Brand. JP Nicols: The impact of the COVID-19 novel coronavirus has been both global and catastrophic, as both a public health crisis and as a worldwide economic crisis, and we’re still in the relatively early stages of it as we record this in early May of 2020. The financial services industry is caught in the squeeze as many workers are at risk on the frontline provided much needed access to relief loans, while others are adapting to social distancing directives. JP Nicols: Dealing with the health risk will continue for a while, but what’s likely to last even longer are the economic affects, and those have always had a big impact on the financial services industry.
Welcome to Tearsheet’s Outlier Podcast. This subscriber-only podcast i exclusive for our Outlier members. We go deeper with subject matter experts, to take actionable steps that can impact your businesses and practice. To get access to the full audio and transcripts, head on over to Tearsheet and apply to become an Outlier member(tearsheet.co/outlier). Today’s guest is Louis Sciullo, executive director financial services at Landor (landor.com/) North America, a brand consulting and design firm with deep roots in the financial services industry. He’s spent nearly three decades managing Wall Street brands like Lehman Brothers and Barclays. Now, he leads the financial services practice at Landor, supporting and growing some of the largest financial brands. Louis joins us to talk about what the COVID-19 pandemic calls for from both large and small financial brands. He explores the transformation of financial retail and what it takes to be an agile financial brand. We discuss customer retention strategies in an increasingly competitive environment. Here’s a snippet of our Outlier briefing on branding with Louis Sciullo. To get access to the full audio and transcripts, head on over to Tearsheet and apply to become an Outlier member(tearsheet.co/outlier).
David Birch is without any doubt one of the most astute long term observers of the financial services and fintech space, and I'm extremely excited and honored to have been able to talk to him about his upcoming book (The Currency Cold War; Cash and Cryptography, Hash Rates and Hegemony, published in May 2020), and other related issues we care about here. His bio is impressive: He's an internationally-recognised thought leader in digital identity and digital money; Named one of the global top 15 favourite sources of business information (Wired magazine); Emerging Payments Industry Contributor of the Year (EPA); One of the top ten most influential voices in banking (Financial Brand); One of the top ten Twitter accounts followed by innovators, along with Bill Gates and Richard Branson (PR Daily); Named one of the "Fintech Titans" (NextBank); Ranked Europe’s most influential commentator on emerging payments (Total Payments magazine). In this episode, we talk about: His background in the space and how he has been at the origins of 2 digital money / currency plays way back; How he came to be interested again in publishing this particular book now; Why he think that "... this time may be different..."; How he defines digital currency, and the confusion about it; What are the drivers of change that we are witnessing; What does he mean when talking about a currency cold war; And what's all this about the Red and Blue corner? (and me who thought is was about the Red and Blue pill ...) Enjoy this episode, share lavishly, and give me a great rating and/or review on any platform of your choice. Check out also my other conversations with key industry players: - http://bit.ly/IwantmyEVENnow - http://bit.ly/Iwantmyngravenow - http://bit.ly/Iwantmycelsiusnow - http://bit.ly/Iwantmypeponow - http://bit.ly/Iwantmywerbachnow - http://bit.ly/Iwantmymillonow - http://bit.ly/Iwantmycrypto101 - http://bit.ly/Iwantmyfunformulanow --- Support this podcast: https://anchor.fm/WYFT/support
As Jim Marous reports in The Financial Brand, the Future of Banking Has Arrived, as he and Brett King check in from their whirlwind tour of Shenzhen, China. Meaghan Johnson from the Breaking Banks Europe team joins to talk about the latest from Europe, what’s happening in the UK and Europe; and what fintech innovation looks like post-Brexit.
How will you navigate the GPS of your career? Whether you are about to enter the world of work or if you are already in it, you know it’s a road filled with digital disruptions acting as blind spots along the way. As Jim Marous shares in this episode, change is happening faster than ever before yet it will never happen this slowly again. It can be challenging in times like this to stay relevant and informed about what change means for your industry and for you as an individual. In this episode Jim shares why a personal brand is critical to your self education and why you should use it to show and tell the marketplace that you are the master of your domain. In this episode Jim Marous, an internationally recognized financial industry strategist named one of the most influential people in banking and top 5 finch influencers to follow, reframes the purpose of why you should have a personal brand calling it the most important self education tool that is going to be critical to helping you thrive and stay relevant in the age of disruption. He’s the co-publisher of The Financial Brand, owner of the Digital Banking Report and host of the Banking Transformed podcast. As a sought after keynote speaker, author and recognized authority on disruption in the financial services industry, Marous has been a contributor to Forbes, CNN, CNBC, The Wall Street Journal and many other news outlets. He’s with us here today to share his journey of disruption and why he believes building your personal brand is the key to life long learning and staying relevant in a rapidly changing world. In this episode Jim shares: How you can take control of the GPS of your career Why building a personal brand is the best form of self education How you can show and tell the marketplace that you are the master of your domain Why building a personal brand is not always about building a business Advice on how to navigate your brand for those who want to get started and for those who are already established Why there is room for everyone to take a share of the opportunity pie I hope you all enjoy my conversation with Jim Marous, and as always we’d love if you tag us online and share your thoughts and takeaways. You can connect visit Jim’s website here, or connect with Jim on Twitter @JimMarous, and on LinkedIn. You can also listen to his podcast Banking Transformed. You can connect with me, Sabba on Instagram and Twitter @AskMsQ or visit my website askmsq.com.
I caught up with Jim Marous, co-publisher of The Financial Brand, publisher of the Digital Banking Report and one of the top 5 most influential people in banking globally. In this episode, we discuss: - Banking transformed - the seamless integration of data and advanced analytics - New technology and new leadership thinking - The extent to which consumers are embracing rapid change - The importance of personalisation and proactive thinking - What relationship management will look like in the future - The reasons behind the disparity of trust between GIG economy services and new FS services - The biggest trends in banking for 2020 The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking. www.globaldigitalbanker.com
Financial brand marketers. Take note! This episode of The 4 am Report is for you. Things are changing right now in the traditionally slow-to-change financial industry. Many big brands are undergoing major re-brands as they try to figure out this new 2020 investor. Wendy Brookhouse is an independent financial advisor, and she's tired of seeing financial brands missing the opportunity to step up their understanding of the modern investor that's very different than the investors of yore. "It's time to come up with something other than a couple on the beach in a sailboat, or on the golf course, to show financial freedom. I mean, if you can't do that, you really should go get another job!” And that's just the beginning!
Today's episode is a brand new keynote I did at the 2019 Financial Brand Forum in Vegas on April 15th. I was really on my game for this hour and talked a lot about putting the past on a pedestal, how technological advances are making brand more important than ever, speed and more. If you want a chance to intro a podcast episode leave a video review on twitter and tag me @garyvee ;) Timestamps: 16:00 - The problem with putting the past on a pedestal 23:00 - the only thing we are left with is brand 33:30 - why do we live completely different lives than our business practices 41:15 - who here has clicked a banner ad? 54:09 - all we care about is speed *Originally published to The GaryVee Audio Experience on July 5, 2019
Today's episode is a brand new keynote I did at the 2019 Financial Brand Forum in Vegas on April 15th. I was really on my game for this hour and talked a lot about putting the past on a pedestal, how technological advances are making brand more important than ever, speed and more. If you want a chance to intro a podcast episode leave a video review on twitter and tag me @garyvee ;) Timestamps: 16:00 - The problem with putting the past on a pedestal 23:00 - the only thing we are left with is brand 33:30 - why do we live completely different lives than our business practices 41:15 - who here has clicked a banner ad? 54:09 - all we care about is speed
Josh and John are in Las Vegas, but that doesn’t mean they’re shirking their podcast duties. They sat down with Jane Barratt and Brett Allred of the bank data aggregation and artificial intelligence firm MX while attending the Financial Brand Forum. Listen up as they discuss how MX uses AI (assisted intelligence) to empower their […] The post Episode 78 | From Financial Brand with MX appeared first on Marketing Money Podcast.
Josh and John are in Las Vegas, but that doesn’t mean they’re shirking their podcast duties. They sat down with Jane Barratt and Brett Allred of the bank data aggregation and artificial intelligence firm MX while attending the Financial Brand Forum. Listen up as they discuss how MX uses AI (assisted intelligence) to empower their […] The post Episode 78 | From Financial Brand with MX appeared first on Marketing Money Podcast.
This weeks' episode features an interview from Finnovate Europe where we were joined by Jim Marous, one of the most influential people in banking, a top 5 fintech influencer, co-publisher of The Financial Brand and owner and publisher of the Global Digital Banking Report. Key themes include: Banking & FS trends for 2019 Quick wins - how to utilise data & analytics to drive stronger customer engagement The definition of good customer experience What consumers really want to know from their banks How to build a successful digital-only bank - learnings from banking giants such as DBS and BBVA Addressing concerns around human displacement to overcome barriers to innovation Fostering a culture of ‘embracing change, taking risks and disrupting yourself' The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking. www.globaldigitalbanker.com
DAVID BIRCH Advisor on Fintech and Digital Financial Services Author, Before Babylon, Beyond Bitcoin: From Money We Understand to Money that Understands Us David G.W Birch is an author, advisor and commentator on digital financial services. He is Global Ambassador for Consult Hyperion (the secure electronic transactions consultancy that he helped to found), Technology Fellow at the Centre for the Study of Financial Innovation (the London-based think tank), a Visiting Professor at the University of Surrey Business School and holds a number of board-level advisory roles. Before helping to found Consult Hyperion in 1986, he spent several years working as a consultant in Europe, the Far East and North America. He graduated from the University of Southampton with a B.Sc (Hons.) in Physics. Dave was named one of the global top 15 favorite sources of business information (Wired magazine) and one of the top ten most influential voices in banking (Financial Brand); created one of the top 25 “must read’ financial IT blogs; was found to be one of the top ten Twitter accounts followed by innovators, along with Bill Gates and Richard Branson (PR Daily); was ranked in the top three most influential people in London’s FinTech community (City A.M.), was voted one of the European “Top 40” people in digital financial services (Financial News), was listed of the world’s top 100 most influential FinTech leaders (Hot Topics) and rated Europe’s most influential commentator on emerging payments (Total Payments). Described at the Oxford Internet Institute as “one of Britain’s most acute observers of the internet and social networks”, in The Telegraph as “one of the world’s leading experts on digital money”, in The Independent as a "grade-A geek", by the Centre for the Study of Financial Innovation as "one of the most user-friendly of the UK's uber-techies" and in Financial World as "mad", he has lectured to MBA level on the impact of new information and communications technologies. A member of the editorial board for Payments & Fintech Lawyer, he has contributed to publications ranging from the Parliamentary IT Review to The Financial Times and wrote a column in The Guardian for many years. A media commentator on electronic business issues, he has appeared on BBC television and radio, Sky and other channels around the world. His most recent book, Before Babylon, Beyond Bitcoin: From Money We Understand to Money that Understands Us, was published in 2017 with a foreword by Andrew Haldane, Chief Economist at the Bank of England. In the London School of Economics (LSE) Review of Books it was described as a timely and illuminating contribution which should be widely read by graduate students of finance, financial law and related topics, as well as policymakers involved in financial regulation.
Fintech is pushing the world forward in incredible and surprising ways... but predicting where it will all lead is something only a few experts have true insight on. Fortunately, Scott was able to chat with one such expert, Chris Skinner, who has dedicated his career to exploring the present, and future, of payments and fintech industries on this week's show. Chris Skinner is known as an independent commentator on the financial markets and Fintech through his blog, The Finanser. He is also as an author of the bestselling books, ValueWeb and its new sequel. In his day job, he is Chair of the European networking forum The Financial Services Club, Chair of Nordic Finance Innovation, as well as a Non-Executive Director of the Fintech consultancy firm 11:FS. He has been voted one of the most influential people in banking by The Financial Brand, a FinTech Titan by Next Bank, one of the Top 40 most influential people in financial technology by the Wall Street Journal’s Financial News, and so much more. Find show notes and more at: https://www.soarpay.com/podcast/
I've known Brett King from way back (in my Wall Street days), and was always beyond impressed to see what this man is capable of ... I was also fortunate enough to have briefly worked with him on a financing round (with Moven), and had him also present at one of my early Meetups at Belcham's Atelier. Anyway, as you will find during my conversation with him, it's all over the place, which is a good metaphor for the man himself. From his LinkedIn profile, let me share with you his bio for proper color: "Brett King is a world-renowned futurist and speaker, an International Bestselling Author, and a media personality who covers the future of business, technology and society. President Xi Jinping cited his book Augmented on the topic of Artificial Intelligence. He has spoken in over 50 countries, at TED conferences, given opening keynotes for Wired, Techsauce, Singularity University, Web Summit, The Economist, IBM's World of Watson, CES, SIBOS and many more. He has appeared as a commentator on CNBC, BBC, ABC, Fox, and Bloomberg. He previously advised the Obama administration on Fintech policy and advises regulators and bank boards around the world on technology transformation. King hosts the world's first and #1 ranked radio show on FinTech called "Breaking Banks" (177 countries, 6.5 million listeners). He is the CEO and Founder of Moven, a successful mobile start-up, which has raised over US$47 million to date, with the world's first mobile, downloadable bank account, available in the United States, Canada, UK, Indonesia, Russia, and New Zealand. Named "King of the Disruptors" by Banking Exchange magazine, King was voted American Banker's Innovator of the Year, voted the world's #1 Financial Services Influencer by The Financial Brand and was nominated by Bank Innovation as one of the top 10 "coolest brands in banking". He was shortlisted for the 2015 Advance Global Australian of the Year Award for being one of the most influential Australians living offshore. His books have been released in over a dozen languages and he has achieved bestseller status in 20 countries. His fifth book Augmented: Life in the Smart Lane is an international bestseller, top 10 in North America and has remained in the top-10 on Amazon for over 18 months. Bank 4.0 is his latest bestseller. You wanna talk disruption? Talk to Brett! Enjoy (and apologies for the "outside" background at the start, as I was taping on his porch, which was not a good idea, clearly). --- Support this podcast: https://anchor.fm/WYFT/support
Fintechs got a head-start in the person-to-person payments race, and Zelle seemed like banks' catchup attempt, but it may prove to be a true innovation. Brett hosts Elise Moussa, CEO of Snapay , Jim Marous of The Financial Brand, JP Nicols, host of Serial Intrapreneur, and Wade Arnold, Builder of Awesomeness at BillGo.
Jim Marous, named one of the most influential people in banking and co-publisher of The Financial Brand, sits down with PrecisionLender Director of Communications, Jim Young, to discuss the changes coming to the banking industry. They discuss how banks can embrace and leverage these changes to be more successful. You can find more on Jim Marous here: https://thefinancialbrand.com/?s=jim+marous Jim Marous will be a 2018 BankOnPurpose Conference speaker. To register for and learn more about BankOnPurpose head to this site: https://bankonpurpose.com/
Today we're thrilled to be joined by acclaimed author Dave Birch, back on Rebank for Round 2. Dave previously joined us on Episode 24 to explore developments in digital identity. Dave is an internationally-recognized thought leader in digital money and digital identity. He has been named one of the global top 15 best sources of business information by Wired Magazine, one of the top ten most influential voices in banking by the Financial Brand, one of the top ten Twitter accounts for innovators by PR Daily, and one of the top three most influential people in London’s fintech community by City A.M. Dave is perhaps Europe’s most influential commentator on emerging payments and adjacent technologies, including digital identity, blockchain and privacy. Dave recently published a new book, called Before Babylon, Beyond Bitcoin, which looks at money as a concept and the ways it may evolve. Today, we look at the current crypto boom and what it's telling us about the future of money and economies. As always, connect with us on Twitter, Facebook, LinkedIn, or on our website at bankingthefuture.com. If you're a regular Rebank listener, please sign into iTunes and leave us a review. It helps others find the show.
Brought to you in part by http://xdi.com I completely enjoyed my trip to Las Vegas and my appearance at the workshop for Pannos Marketing at the 2017 Financial Brand show. We ive in a digital world, most financial brands put on a live performance every day. Join me as we talk about the undeniable interpersonal vibe that still animates the digital marketplace. Listen live or later.
Brought to you in part by http://xdi.com A rare in-person appearance by Jason Dias occurs in May 2017 at the Financial Brand Show in Vegas. The Financial Brand is one of his favorites. Listen live or later to find out why music is better than metrics, and style is more important than stuff. After 400 events, Jason gets an encore.
Dave Birch (@dgwbirch) is Director of Innovation at Consult Hyperion, a secure electronic transactions consultancy. Dave is an internationally-recognized thought leader in digital identity and digital money. He has been named one of the global top 15 best sources of business information by Wired Magazine, one of the top ten most influential voices in banking by the Financial Brand, one of the top three most influential people in London’s FinTech community by City A.M, and more. Dave is perhaps Europe’s most influential commentator on emerging payments and adjacent subject areas, including digital identity, blockchain and privacy. This episode is a timely follow-on to recent episodes with Pascal Bouvier (Ep 22) and Taqanu founder Balazs Nemethi (Ep 23), both of which raised the topic of digital identity. When it comes to digital identity and the technologies required to support its implementation, few are as knowledgeable as Dave Birch. As always, connect with us on Twitter, Facebook or LinkedIn. Tweet at us @rebankpodcast or @will_beeson. If you like Rebank, please subscribe on iTunes or your podcast platform of choice and consider leaving us a review. Please enjoy today's show with Dave Birch.
American Banker is pleased to bring you Breaking Banks, hosted by Brett King, and featuring the editors of American Banker. In this episode, guest host Ron Shevlin talks to American Banker's Rob Blackwell and Joe Adler and the Financial Brand's Jim Marous about what to expect from the next administration. Also, Megan Caywood, chief platform officer of Starling Bank, talks about creating an open API for developers outside the U.K. startup bank.
Chris Skinner is one of the world's most authoritative voices on the future of banking. Chris is a writer, speaker, analyst and commentator covering all things digital banking. Chris has published multiple books on the future of banking and fintech, including most recently ValueWeb, which in Chris's own words explores "the open-sourcing of financial services using apps, analytics, APIs...and blockchain." Chris is on the Advisory Boards of a number of companies including Innovate Finance, Moven and Meniga. He has been voted one of the most influential people in banking by The Financial Brand, Next Bank, City AM, Deluxe and Jax Finance. The Wall Street Journal named Chris one of "The Top 40 Fintech Influencers Globally." If that wasn't enough, Seth Wheeler, Brookings Guest Scholar and Former Special Assistant to the President for Economic Policy at the White House, called Chris “one of the most authoritative voices on Fintech anywhere.”
TROY IS BACK!!! This Friday we welcome back the assistant to the host for a Friday full of RadioFree! The Last Friday of the month means our world famous, “Sarah Says” segment with Sarah Cooke, editor of the CU Times. Then we will catch up with Troy and discuss our Suze Orman debate that will be in print on the tab fields of your mobile computing device soon courtesy of the Financial Brand. Then it will be point/ counterpoint with Jason and Troy as they continue to debate the post -recession CU marketplace. Do what the Libyans want to do: enjoy some free speech and fun this Friday with Jason and Troy. Hosted by Jason Dias and Troy Hall. A weekly look at what is hot and happening in the CU marketplace. Dynamic guests, interesting topics and of course music from the next generation of car and home buyers.
This Friday we continue our discussion on the 3 Things we don't talk about at work but should with guest CO-Host Tina K. Hall. This week's show we will give the workable solutions to improving how we interact with one another on the J-O-B. Jason spent last Friday with Gen Next at a basketball tournament and will give you some insight into what he learned about the millennial generation. And the Suze Orman debate looks like it will continue between Troy and Jason with a request to take our point-counterpoint to the printed word online at the Financial Brand. Please join us. Hosted by Jason Dias and Troy Hall. A weekly look at what is hot and happening in the CU marketplace. Dynamic guests, interesting topics and of course music from the next generation of car and home buyers.