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In this episode of MeriTalking, Nicole Burdette sits down with LaRel Rogers, staff product marketing manager for federal at Okta, to discuss the rise of agentic AI and its impact across government. Together, they explore how autonomous AI agents are transforming mission delivery, along with strategies for protecting critical access points and data flows between human users, AI agents, and sensitive government systems.
Community Action Ventura County's 60th Anniversary Party live from Oxnard with Susana "Susy" Lopez-Garcia, Executive DirectorClaudia Lozano, Manager of Community ServicesGabe Teran, Public Sector, District Representative #5, Oxnard Mayor Pro-TemPedro Chavez, Mayor, City of Santa PaulaVianey Lopez, Ventura County Supervisor Comedian Chris Delia returns to Oxnard on his "Straight Out the Multiverse" TourYoung Quicks ahead of his Annual Toy Giveaway December 18th.
Jorge Lagarto, founding member and currently Director of LabX – Center for Innovation in the Public Sector. After starting his career working in consulting and project management, he spent many years in the public sector, particularly in the areas of innovation, digital transformation, and servicedesign. He holds a degree in Environmental Engineering and a specialization in eLearning Pedagogy and Instructional Design.In this episode, Jorge shares with us the journey that led him to co-found and lead LabX. He highlights the importance of understanding the diverse needs of all citizens in order to create inclusive public services. He shares with us the multiple roles LabX play: from developing projects (from research to implementation) to creating capability (through training), supporting innovation teams and nurturing an ecosystems of innovation labs. He shares some of the challenges associated to innovation in the public sector but also shares the value of the design process in creating meaningful solutions and trigerring culture change.To learn more about Jorge's work, follow him on LinkedIn: https://www.linkedin.com/in/jorge-lagarto-7a712468/and check LabX's website:https://labx.gov.pt/o-labx/?lang=enCredits:Conception, host and production: Anne-Laure FayardSound design & Post-production: Claudio SilvaMusic & Art Work: Guilhem Tamisier
Il nuovo episodio con ospite Massimiliano Pierro, General Manager di Intent SpA, con esperienza ventennale effettuata su grandi multinazionali nell'erogazione di innovatività e servizi per il Public Sector ed i grandi Enti. Intent e' società di consulenza IT nella top 150 per dimensione e tra le poche a capitale dei soci fondatori, specializzata in soluzioni innovative per aziende private e pubbliche sui temi dell'AI, della Cyber Security oltre che sulla consulenza di processo e su ERP. Con 12 anni di storia, coinvolge 200 persone con € 15 milioni di aggregato nel 2024 e una Crescita media, a parte il 2020 anno covid, del 50% anno su anno, dal 2014 a oggi.C'è una domanda che ogni azienda e ogni ente pubblico dovrebbe farsi nel 2026: stiamo usando l'intelligenza artificiale per diventare più sicuri… o stiamo inconsapevolmente aprendo nuove porte agli attacchi?Perché oggi il punto non è “avere l'AI” o “comprare cyber”: il punto è avere una regia.Senza una visione d'insieme, la tecnologia diventa un costo, i sistemi restano frammentati e la sicurezza è un'illusione.In questo episodio di Inside Finance parliamo di AI, cybersecurity, NIS2 e di un tema ancora poco conosciuto ma decisivo: gli Small Language Model, modelli più leggeri e mirati che possono dare risposte immediate, ridurre consumi e portare ROI reale, invece di POC eterni.Entriamo nel cuore dei rischi: dagli attacchi che colpiscono la PA alla verità più scomoda di tutte — la maggior parte delle violazioni nasce dal codice stesso, dalle sue vulnerabilità stratificate nel tempo.Se vuoi capire cosa significa davvero “trasformazione digitale” nei prossimi anni — e da dove partire domani mattina per non improvvisare — questo episodio è per te. Conduce Vincenzo Marzetti, fondatore del podcast Inside Finance, per una conversazione che intreccia visione, esperienza e strategia. Questo episodio è una produzione Zero IN – Sharing Knowledge. Stiamo definendo le prossime personalità da intervistare o coinvolgere nelle tavole rotonde di Inside Finance.Se desideri proporre una segnalazione di reale rilevanza, puoi scrivere a segreteria@zeroin.it.Buon ascolto.
Bund und Länder haben die die Föderale Modernisierungsagenda beschlossen: weniger Bürokratie, einfache und schnelle Verfahren, Modernisierung und Digitalisierung der Verwaltung. Marc Danneberg, Bitkom-Experte für den Public Sector, ordnet die Agenda ein und erklärt, warum jetzt verbindliche Selbstverpflichtungen wichtig sind. Dazu gehört insbesondere, dass die Länder den Deutschland-Stack einsetzen, Kommunen auf Sonderwege verzichten und der Bund die digitale Bereitstellung ausgewählter Verwaltungsleistungen übernimmt, ergänzt Esther Steverding, ebenfalls Bitkom-Expertin für den Public Sector.Ergänzend hat der Bitkom zehn zentrale Punkte für eine erfolgreiche föderale Modernisierungsagenda vorgelegt – nachzulesen im Positionspapier „Modernisierungsagenda für Staat und Verwaltung“. Hosted on Acast. See acast.com/privacy for more information.
In a country with 27 state governments, more than 5,000 city halls, and around 12 million people working in the public sector, calls to reform — or improve — Brazil's civil service never really seem to go away.We talked to Brazil's special secretary for state transformation — and asked him to compare the reform proposals coming from the lower house with the Lula administration's approach. Send us your feedbackSupport the show
Wir kommentieren die Nationale Sicherheitsstrategie der USA. Außerdem schauen wir zurück auf den Digitalen Zolltag und sprechen mit dem stellvertretenden Rüstungschef der Schweiz Dr. Thomas Rothacher über transeuropäische Beschaffungsvorhaben.
Guest post by Stephen Phillips, Head of Public Sector for Ireland, Integrity360 Cyber security in the public sector is undergoing a revolution. What was once a compliance-led, box-ticking exercise is now becoming a board-level concern that is driven by the real fear of service disruption. Public sector leaders understand that a cyber attack on a public system - such as healthcare, transport, policing, or social services - isn't just an IT issue, but a crisis of trust, continuity, and critical services. The necessary shift is clear: from focusing on prevention alone to building resilience. That means embedding cyber thinking into everyday operations, testing response plans so that everyone knows their role when the pressure is on, and seeing security as a critical enabler of digital transformation - not a blocker. Multi-layered cyber challenges Current cyber security challenges across the public sector in Ireland are multi-layered. First and foremost, there's the sheer pace at which the threat landscape is evolving. Ransomware remains a top concern, but we're also seeing a rise in more sophisticated, targeted attacks that often leverage artificial intelligence (AI) to bypass traditional defences. Supply chain risk is another big challenge as many public sector bodies rely on third-party vendors for critical services, which introduces a level of exposure that's hard to fully control. We've seen a growing awareness of this among organisations, but the tools and processes to manage that risk aren't always where they need to be. Then there's the issue of resources - budgets are tight and, while there's a strong appetite to improve cyber resilience, it's not always matched by the funding or staffing levels required. Moreover, training and awareness are often underfunded, and that's a problem when human error is still one of the biggest cyber security vulnerabilities.Resilience depends on people, and public sector organisations must ensure that staff across departments understand their own roles in keeping services safe. When it comes to Ireland's national cyber security strategy, there's no doubt that it has come a long way. The transposition of the NIS2 Directive and the upcoming National Cyber Security Bill are important steps - they'll give the National Cyber Security Centre (NCSC) more teeth and help to drive consistency across sectors. But we're still in a bit of a transitional phase. There's a solid foundation, but execution is key. The strategy needs to be backed by sustained investment; not just in technology, but in people, processes, and cross-sector collaboration. We also need to make sure that smaller public bodies without dedicated cyber teams aren't left behind. The intent is there, but we need to accelerate the pace of implementation. Demand for cyber talent outpacing supply One of the biggest challenges is attracting and retaining cyber talent in Ireland's public sector. The demand for cyber talent is outpacing supply, and the public sector is competing with private industry, which can often offer higher salaries and more flexible working conditions. That said, there are some positives. Ireland has a strong pipeline of STEM graduates, and groups such as Cyber Ireland are helping to build a more connected ecosystem. But we need to do more to make public sector cyber roles attractive - whether that's through better career pathways, training opportunities, or simply making it easier for people to move between departments and roles. A ransomware payment ban - helpful or harmful? Meanwhile, as cyber risks continue to evolve and grow more sophisticated, the UK government is mulling a proposed ransomware payment ban for public sector organisations. Whether this is something that could (or should) be introduced in Ireland remains to be seen. On paper, banning ransom payments makes sense as it removes the financial incentive for attackers. But in practice, it's not that simple. Public sector organisations are responsible f...
A guaranteed income for your retirement years, earned through your working life, with no need to worry about getting caught out by the vagaries of the stock market. Sounds good, doesn't it? That's what a public sector pension delivers - and it's a far better deal than the retirement funds most people in the private sector save into. So, why do we want to make the good thing worse, rather than the bad thing better? Shouldn't we be doing things the other way round? And shouldn't the government be doing everything it can to improve private sector pensions rather than chip away at their already inferior benefits? On this episode of the This is Money Podcast, Georgie Frost, Helen Crane and Simon Lambert talk pensions - and the gulf between the public and private sector that is getting ever wider. Just how good is a public sector pension? Do many of those in line for them even realise how good they are? And how can we make the private sector catch up rather than trigger a race to the bottom? Plus, why the Budget was very bad news if you earn £52,000, can Argos be saved - and is reviving the catalogue the answer, why are food prices so high, and finally, have you got one of the names most likely to win the Premium Bonds?
In this bulletin, the Victorian government plans to cut more than 1,000 public sector jobs, the UN chief calls for calm amid fears of escalation between the US and Venezuela. And in football, Arsenal beats Brentford to reclaim their English Premier League table lead.
Michael Centrella is the Head of Public Policy at SecurityScorecard. In this episode, he joins host Charlie Osborne and Adam Keown, CISO at Eastman, to discuss safe holiday shopping and outsmarting scammers during this year's gift-giving season. SecurityScorecard's mission is to make the world a safer place by transforming the way organizations understand, mitigate, and communicate cybersecurity risk to their boards, employees, and vendors. Learn more about our sponsor at https://securityscorecard.com
In this episode of Risky Benefits, Rick and Kyla sit down with Eleanor Joseph, VP of the Public Sector at Spring Health, to unpack why traditional EAPs often fail to meet the real needs of today's workforce—especially caregivers, frontline workers, and public sector employees. Eleanor explains how Spring Health is redefining mental health benefits with faster access to care, culturally competent support, continuous check-ins, and measurement-based outcomes that show whether people are actually getting better.The conversation explores the impact of high-exposure roles, the persistent stigma around mental health (particularly for men), and the importance of treating mental well-being as preventative care—not a crisis-only response. Employers and HR leaders will walk away with practical insights, common pitfalls to avoid, and a clearer picture of what modern, effective mental health support can look like.To listen in and subscribe to more episodes, visit our website: fbmc.com/podcast.
Wake up with Morning Glory in full on YouTube, DAB+ radio, Freeview 280, Fire TV, Samsung TV Plus or the Talk App on your TV from 6am every morning. Hosted on Acast. See acast.com/privacy for more information.
Wir sprechen über die aufgeheizte Rentendebatte, über neue Ansätze für ein zukunftsfähiges Verkehrssystem und sprechen mit Generalmajor a.D. Reinhard Wolski über die Schwerpunkte, die Europas Sicherheitsagenda in den kommenden Jahren prägen werden.
Dinis Guarda citiesabc openbusinesscouncil Thought Leadership Interviews
Joanna Moczadlo is a dual-qualified lawyer, authorised to practice in both the UK and the US, with a distinguished cross-border practice spanning Corporate and Commercial Law, Data Privacy and Information Governance, Technology and AI, and Public Sector and Public Procurement.Joanna provides legal support on AI, blockchain, and smart contracts, helping clients navigate Legal frameworks in fintech and PropTech, Compliance and governance in tech-enabled business models, and Responsible adoption of emerging technologies in multiple sectors.To know more about Joanna Moczadlo, visit https://businessabc.net/wiki/joanna-moczadloRavinder Singh Johal is an experienced legal professional with over 20 years of managing large-scale real estate redevelopment projects, including compulsory purchase orders, development agreements with national developers, and the regeneration of residential estates with mixed-use developments. Ravinder has held senior legal roles at several councils, including Basildon Borough Council, London Borough of Hackney, Essex County Council, Dartford Borough Council and Liverpool City Council, handling property, regeneration, and planning matters.To know more about Ravinder Singh Johal, visit https://businessabc.net/wiki/ravinder-singh-johalInterview Questions00:00 - 01:08 Coming up01:09 - 05:20 Introduction05:21 - 08:15 Backgrounds08:16 - 13:19 Tech law and real estate & Digitalisation13:16 - 20:04 Dreamhome Investments & Ballentines LLP20:05 - 22:56 data privacy and governance in real estate22:57 - 25:38 due diligence frameworks25:39 - 28:53 Cross-border real estate investments28:54 - 35:36 Is AI going to disrupt law industry?35:37 - 41:30 bespoke legal and real estate services41:31 - 47:15 Gaps in the cross border real estate industry47:16 - 51:09 Collaboration with Citiesabc51:10 - ClosureUseful Links and Resourceshttps://www.linkedin.com/in/joanna-moczadlo-a6a02496/https://www.linkedin.com/in/ravinder-singh-johal-2b42ab102/https://www.linkedin.com/company/dream-homes-investment/posts/?feedView=allhttps://www.linkedin.com/company/ballantinesllp/About businessabc.nethttps://www.businessabc.net/About citiesabc.comhttps://www.citiesabc.com/ About fashionabc.orghttps://www.fashionabc.org/ About Dinis Guardahttps://www.dinisguarda.com/https://businessabc.net/wiki/dinis-guardaBusiness Inquiries- info@ztudium.comSupport the show
Can product thinking truly transform government services? In this episode of the CPO Rising Series hosted by NEOGOV CPO Denise Hemke, State of Maryland CPO Sheetul Agrawal speaks on reimagining government technology through customer-centric innovation. Sheetul shares her groundbreaking approach to bringing product management principles into public sector digital services, revealing how AI and user-focused design can revolutionize how citizens interact with government platforms.
Send us a textMorning Prayer (people in public sector; all Christians; pre-believers) #prayer #morningprayer #pray #jesus #god #holyspirit #aimingforjesus #healing #peace #love #bible #soldiers #sailors #marines #police #firemen #firstresponders #governmentleaders #christians #prebelievers Thank you for listening, our heart's prayer is for you and I to walk daily with Jesus, our joy and peace aimingforjesus.com YouTube Channel https://www.youtube.com/@aimingforjesus5346 Instagram https://www.instagram.com/aiming_for_jesus/ Threads https://www.threads.com/@aiming_for_jesus X https://x.com/AimingForJesus Tik Tok https://www.tiktok.com/@aiming.for.jesus
Im neu ausgerufenen Monat der Digitale Souveränität war viel los im deutschen Public Sector. Wir sprechen über den europäischen Souveränitätsgipfel, KI, Marktplätze und andere Gipfel des Monats. In dieser Monatsschau durften wir Jana Janze in unserer Mitte begrüßen, die interessante Themen mitgebracht hat. Erik Tuchfeld sprach als Teilnehmer des europäischen Souveränitätsgipfel über seine Einschätzungen und berichtete von seinen Erlebnissen. Kommentare unter: https://egovernment-podcast.com/egov240-monatsschau-11-25/
In the latest episode, we explore the critical topic of climate financing with Kate Hand, Head of Climate Change at London Councils, who delivered an inspiring keynote at the Greening the Public Sector event. With a staggering £35 billion pipeline of projects, London is leading the way in developing innovative strategies to tackle climate change at the local level.Kate highlights the evolution of local climate financing over the past five years, detailing how boroughs have come together to create a robust framework for attracting investment. By understanding the assets under their control and identifying essential projects, councils are now in a position to tell a compelling story about their ambitions for a sustainable future.One of the key takeaways from Kate's insights is the importance of collaboration among boroughs. For the first time, councils can see all the projects in their neighbouring boroughs, fostering a spirit of shared learning and cooperation. This collaborative approach is vital for accelerating progress and ensuring that resources are used efficiently.Kate also discusses the need for long-term delivery models that can adapt to the evolving climate landscape. The shift from a net zero projects pipeline to a green growth pipeline exemplifies this approach, as it integrates climate initiatives into broader growth strategies. By focusing on delivering tangible benefits for communities, councils can garner the support and buy-in needed for successful climate action.Moreover, the episode addresses the financial realities that boroughs face, with many struggling to balance their budgets while investing in climate action. Kate emphasises the need for innovative financing solutions, such as aggregating smaller projects into larger portfolios that can attract investment. This strategy not only secures funding but also generates returns that can be reinvested into essential services.As we move forward, the conversation around climate financing must include diverse stakeholders, from climate officers to finance directors. By clarifying responsibilities and fostering collaboration, London can create a cohesive strategy that addresses both immediate needs and long-term sustainability goals.Tune in to this episode to hear more about how London Councils is navigating the complexities of climate financing and leading the charge towards a greener future. Hosted on Acast. See acast.com/privacy for more information.
Jason Childs is a professor of economics at the University of Regina. Learn more about your ad choices. Visit megaphone.fm/adchoices
Business Agent Andy Madtes joins us to discuss numerous Public Sector recertification elections and the upcoming legislative session in Tallahassee.
Celia Brougham - Public Sector Association General SecretarySee omnystudio.com/listener for privacy information.
Wir schauen zurück auf die Berliner Sicherheitskonferenz. Außerdem ziehen wir eine erste Jahresbilanz und sprechen mit Dr. Günter Krings, Vorsitzender der Deutschen Gesellschaft für Gesetzgebung, über den Preis für gute Gesetzgebung.
How can the infrastructure industry encourage more open discussions between diverse sectors? In the final Uncharted Conversations episode of the year, Riccardo, Shormila, and David come together to look back at 2025 and ahead at what's to come, reflecting on the themes, tensions, and unanswered questions of the season.This year saw murky decision-making persist despite infrastructure's growing prevalence in every Canadian industry. This characteristically honest and envelope-pushing roundtable teases apart the challenges of navigating building and public sector leadership in this economic reality. The group digs into the impact and barriers that risk-averse and unwieldy systems erect against innovative Canadian ideas and efficient project management. They propose new lines of inquiry—including public finance, ideal delivery model selection, and fundamental government mechanics—for the coming year. The pirates also share their personal experiences recording free and unscripted conversations about an industry whose hatches are so tightly battened down with technicality and precision. This episode is part retrospective, part provocation, and a clear invitation to keep the conversation going.Key Takeaways:The podcast's role in building a community of thought and practice;The vital importance of conversations that span all sectors of the industry;How we've overcomplicated government decision-making processes, and the resulting implications;Why generalized indecision is the greatest risk facing public project delivery;The fraught reality—and future potential—of hybrid private finance and alliance contracts.Quote:“I feel that now, speaking from a private sector lens, the indecision is a real dampener for my optimism and enthusiasm for how we're going to tackle some big challenges.”- David HoThe conversation doesn't stop here—connect and converse with our community via LinkedIn:Follow Navigating Major Programmes: https://www.linkedin.com/company/navigating-major-programmes/Follow Riccardo Cosentino: https://www.linkedin.com/in/cosentinoriccardo/Read Riccardo's latest at https://riccardocosentino.com/Follow David Ho: https://www.linkedin.com/in/davidtho-ontario/Follow Shormila Chatterjee: https://www.linkedin.com/in/shormilac/ Music: "A New Tomorrow" by Chordial Music. Licensed through PremiumBeat.
Was passiert, wenn künstliche Intelligenz nicht nur reagiert, sondern selbst handelt?
This episode of The Inquisitor Podcast features Parker Mills, Account Executive at ServiceNow and author of State and Local Government Sales: Beyond the Bid. Parker exposes the systemic dysfunction created when short-term sales culture sabotages long-term public value. With 11 years in U.S. state and local government (SLG) sales, he dissects the brutal misalignment where enterprise is the tail that wags the dog, corporate GTM strategy, incentives, and collateral all built for the wrong customer profile. For founders and C-suites, Parker calls out the dangerous internal pressure that fuels “optimism theatre” and quietly corrodes integrity and trust. His challenge: treat forecast accuracy as a measure of integrity, not compliance. Give your sellers the freedom to protect relationships from the distortions of quarterly panic. Why? Because government sales aren't built for sprints. The average deal runs 18 months, often tied to state fiscal calendars or biennial budgets. The only winning strategy is one built on patience, preparation, and principle. For sellers in the field, we unpack how to move Beyond the Bid, from chasing RFPs to driving pre-RFP collaboration 2–3 years before the funding ask. Parker reveals the practical shifts that separate average from elite: Stop prescribing and start co-developing Learn the policy backdrop, especially around AI (many states still ban GenAI) Read public strategic plans like they're account plans Map the second and third rooms to stop corridor kills before they happen And the biggest mindset shift of all: stop focusing on winning the bid. Focus on deserving the renewal. Integrity is not a slogan, it's a skill. If you're ready to dismantle a commercial-centric GTM and align your quotas to public sector reality, this conversation will challenge your thinking. Parker shares a blueprint for turning forecast accuracy into integrity, handling ghosting with composure, and learning why slowing down is the fastest way to sustainable growth. Tune in to discover how integrity-led sellers shape the deal years before the RFP, and why that's exactly what the public sector deserves. Contact Parker: https://www.linkedin.com/in/pamills/ Email parkermills@stateandlocalsales.com Parker's book 'State and Local Government Sales: Beyond the Bid': https://amzn.to/445uJCz
In partnership with the World Health Summit for an episode recorded live at this year's meeting in Berlin, host Garry Aslanyan sat down with Monica Bharel, Clinical Lead of Public Sector at Google, and Joy Phumaphi, Executive Secretary of the Africa Leaders Malaria Alliance. Global health knowledge sharing is rapidly evolving due to advances in technologies, increased data availability, stronger community engagement and the rise of voices beyond traditional institutions. Joy and Monica shared insights into building a more inclusive global health knowledge ecosystem—one that ensures communities everywhere can benefit from credible information, contribute their perspectives and take informed action.Related episode documents, transcripts and other information can be found on our website.Subscribe to the Global Health Matters podcast newsletter. Follow us for updates:@TDRnews on XTDR on LinkedIn@ghm_podcast on Instagram@ghm-podcast.bsky.social on Bluesky Disclaimer: The views, information, or opinions expressed during the Global Health Matters podcast series are solely those of the individuals involved and do not necessarily represent those of TDR or the World Health Organization. All content © 2025 Global Health Matters.
How has the rise of P3s in major infrastructure programmes impacted Canada since their adoption? In the past 30 years, the country has seen a significant transformation in the industry, from the rise of public-private partnerships, to the creation of governance like the Infrastructure Ontario Act, to the more recent implementation of alliance and collaborative models. Riccardo's guest, Damian Joy, has seen this development from its early stages. Damien's journey through what he calls his three careers—working with contractors on mega projects around the world, settling in Canada as a director at Balfour, and consulting with Ernst & Young—offers an excellent vantage point. With his wide-ranging knowledge and eagerness to continue growing his expertise, Damian is perfectly positioned to provide a well-rounded SWOT analysis.In this episode, the two civil engineers identify and break down the strengths, weaknesses, and opportunities of past and future social infrastructure projects in Canada. Their insightful and unfiltered exploration highlights the external impacts and internal sticking points that are carrying the country through its burgeoning building renaissance.Key TakeawaysThe origin and development of P3 across Canada;The importance of strong leadership and proactive governance in the success of mega projects;How P3 and UK knowledge transfer benefited contractors in Canada;The factors that affect a programme's success above and beyond the delivery format;The impact technology is having on infrastructure data management.Quote:“[P3s and alliance models] both have a role to play. I think there's benefits of both and the problem is not the model, it's when the model is used in the wrong place at the wrong time.”- Damian JoyThe conversation doesn't stop here—connect and converse with our community via LinkedIn:Follow Navigating Major Programmes: https://www.linkedin.com/company/navigating-major-programmes/Follow Riccardo Cosentino on LinkedIn: https://www.linkedin.com/in/cosentinoriccardo/Read Riccardo's latest at https://riccardocosentino.com/Follow Damian Joy on LinkedIn: https://www.linkedin.com/in/damian-joy-8174a3b/ Music: "A New Tomorrow" by Chordial Music. Licensed through PremiumBeat.
On this episode of Asia Inside Out, Rorry Daniels, Managing Director of the Asia Society Policy Institute, speaks with Wilson White, Vice President of Government Affairs and Public Policy at Google. They discuss AI adoption across the Asia-Pacific region and Google's latest report on how governments can leverage AI to meet development goals. Wilson gives insights into the balance between AI innovation and governance, as well as suggestions as to how to bridge gaps in AI adoption.Asia Inside Out brings together our team and special guests to take you beyond the latest policy headlines and provide an insider's view on regional and global affairs. Each month we'll deliver an interview with informed experts, analysts, and decision-makers from across the Asia-Pacific region. If you want to dig into the details of how policy works, this is the podcast for you. This podcast is produced by the Asia Society Policy Institute, a “think-and-do tank” working on the cutting edge of current policy trends by incorporating the best ideas from our experts and contributors into recommendations for policy makers to put these plans into practice.
We get to talk with Lee Becker, Senior VP and Executive Advisor for Public Sector and Healthcare at Medallia, to discuss the evolving role of customer experience (CX) in government. Lee shares his journey from being a Navy corpsman to becoming an advocate for improving government services through technology. He emphasizes the importance of collaboration between government and industry, the challenges of implementing CX, and the significance of initiatives like the Government Service Delivery Improvement Act. Subscribe on your favorite podcast platform to never miss an episode! For more from ACT-IAC, follow us on LinkedIn or visit http://www.actiac.org.Learn more about membership at https://www.actiac.org/join.Donate to ACT-IAC at https://actiac.org/donate. Intro/Outro Music: See a Brighter Day/Gloria TellsCourtesy of Epidemic Sound(Episodes 1-159: Intro/Outro Music: Focal Point/Young CommunityCourtesy of Epidemic Sound)
CX Today's Charlie Mitchell reveals the big news that Content Guru has become the "first full-stack" CCaaS vendor to secure FedRAMP High Authorization.The High accreditation level is built for agencies handling highly sensitive data - like law enforcement, healthcare, emergency services, and finance - where strict security is critical. FedRAMP's High baseline safeguards the government's most sensitive unclassified data in the cloud, protecting lives, operations, and financial security.As such, this is a big step for Content Guru, which secures a big differentiator as it bids to bring cautious enterprises to the cloud, in the public sector, and beyond.Andrew Casson, VP of Public Sector at Content Guru, stresses this in his interview with CX Today's Head of Publication. He also discusses:- The ins and outs of the FedRAMP certification.- The differentiative features Content Guru offers in the public sector.- Examples of Content Guru supporting cautious customers through their CCaaS migrations.For more on Content Guru's expansive CCaaS portfolio, visit: https://www.contentguru.com/
This episode features Mike Sarasti, former Chief Innovation Officer and Director of Innovation and Technology in Miami and a leading advocate for government transformation, in conversation with host Stephen Goldsmith. They unpack how GenAI and rapid process mapping are revolutionizing public sector efficiency, not by shaving seconds off legacy workflows, but by making space for human creativity and curiosity. Mike shares real-world examples and explains how city leaders can democratize AI tools and clear bureaucratic tedium while guarding against hype and automation overreach.Music credit: Summer-Man by KetsaAbout Data-Smart City SolutionsData-Smart City Solutions, housed at the Bloomberg Center for Cities at Harvard University, is working to catalyze the adoption of data projects on the local government level by serving as a central resource for cities interested in this emerging field. We highlight best practices, top innovators, and promising case studies while also connecting leading industry, academic, and government officials. Our research focus is the intersection of government and data, ranging from open data and predictive analytics to civic engagement technology. We seek to promote the combination of integrated, cross-agency data with community data to better discover and preemptively address civic problems. To learn more visit us online and follow us on Twitter.
Akron recently became the third city nationwide to join Work for America's "Spotlight City" initiative, a program aimed to hire displaced federal workers for jobs in local government.
Securing the public sector is more than protecting systems and data – it's about protecting the trust between the governments and the citizens they serve. In this episode, we welcome Ofer Amrami, Deputy CIO and CISO of the Los Angeles Superior Courts, as he shares insights on what it takes to secure essential public service delivery in an era of growing cyber risk and distrust. From the courtroom to broader public networks, he explores how to defend mission-critical operations, manage the evolving threat landscape, and build a strong sense of trust across diverse stakeholders.
In this special With Interest episode, you can listen in full to a keynote speech by Australia's Auditor-General, Dr Caralee McLiesh. The speech focuses on performance management in the Commonwealth public sector, drawing on some of the many findings in the Australian National Audit Office (ANAO) annual report, released in September 2025. The Auditor-General addresses the state of performance management 10 years after the introduction of the Public Governance Performance and Accountability (PGPA) Act of 2013. In her speech, she highlights three key areas where the framework's full potential has yet to be realised. CPA Australia CEO Chris Freeland brought together senior leaders from across the public sector for a roundtable lunch in the nation's capital on August 5, 2025, where the Auditor-General gave this insightful keynote. Listen now. Speaker: Dr Caralee McLiesh, Auditor-General of Australia For more information about the Australian National Audit Office (ANAO) head to its website. And you can learn more about Dr Caralee McLiesh's career from this PMC statement following her announcement as Australia's auditor general in 2024. Listen to more With Interest episodes and other CPA Australia podcasts on YouTube. CPA Australia publishes four podcasts, providing commentary and thought leadership across business, finance, and accounting: With Interest INTHEBLACK INTHEBLACK Out Loud Excel Tips Search for them in your podcast platform. Email the podcast team at podcasts@cpaaustralia.com.au
Why have public-sector unions drifted from improving workplaces to driving culture-war politics? Fr. George Schultze, SJ — former labor organizer, scholar, and spiritual director — joins Disunion to explain how government unions abandoned their historic mission of uplifting workers and instead embraced a post-modern, power-centered ideology. We explore the roots of the labor movement, the moral compass it once relied on, and how today's unions push agendas — from gender policy to abortion activism — that many members don't support. Fr. Schultze also shares a hopeful path forward rooted in faith, family, and the dignity of work.
This episode featuring Dr David Tuffley, Senior Lecturer Senior Fellow | Higher Education Academy School of Information & Communication Technology Institute of Integrated & Intelligent Systems (IIIS), Griffith University, dives into the high-stakes world of cybersecurity at major sporting events, where protecting critical systems like ticketing, broadcasting, and athlete data is non-negotiable. Listeners will hear how organisers implement continuous monitoring to detect and respond to threats in real time, and why success depends on seamless collaboration between local, national, and international cyber teams. It's a behind-the-scenes look at what it takes to keep the Games safe, connected, and running smoothly. Dr David Tuffley, Senior Lecturer Senior Fellow | Higher Education Academy School of Information & Communication Technology Institute of Integrated & Intelligent Systems (IIIS), Griffith University For more great insights head to www.PublicSectorNetwork.co
After nine months in the job, States chief executive Boley Smillie joins Matt Fallaize to talk about what he's learnt, what he wants to change, and why the island simply can't continue on the path of public sector pay growth. Hosted on Acast. See acast.com/privacy for more information.
Dr. Mark McClellan has served as a Member of the President's Council of Economic Advisors, Administrator of the Centers for Medicare & Medicaid Services (CMS), and Commissioner of the U.S. Food and Drug Administration (FDA). But his experiences before, and accomplishments following these leadership roles at the highest levels of government health policy are equally important to his perspective on the healthcare ecosystem – especially during a time of rapid policy change.Dr. McClellan always intended on pursuing a medical degree and entered a joint Harvard-MIT program that took him in a slightly different direction. He ended up studying economics and the rising cost of healthcare at MIT. He ultimately earned a medical degree from the Harvard-MIT Division of Health Sciences and Technology, a Ph.D. in economics from MIT, and a master's in public administration from Harvard's Kennedy School.Dr. McClellan began his career at the Treasury Department in the Clinton Administration, and returned to public service under the George W. Bush Administration where he led the FDA and CMS. Today, Dr. McClellan is the Robert J. Margolis, M.D., Professor of Business, Medicine and Policy at Duke University and the founding Director of the Duke-Margolis Institute for Health Policy. His work centers on improving health care through policy and research, with a focus on payment reforms, quality, value, and biomedical innovation.With his expertise in medicine, economics and public policy, Dr. McClellan talked to Keith Figlioli in this episode of Healthcare is Hard to share his perspective on adapting to rapid change in the current healthcare landscape. Topics they discussed include:Misalignment of innovation and outcomes. While advancements in digital health are coming to market faster than ever before, Dr. McClellan says there's still a lack of technology truly centered on keeping patients healthy. He says traditional payment methods make it hard to support this type of innovation. For example, advancements in AI are helping physicians gather information for prior authorization requests, and ambient scribing saves time with note taking and administration. But these technologies essentially help providers see more fee-for-service patients or bill for more profitable services. He argues that more outcome-oriented payments are needed to advance technology-embedded care models. The evolution of value-based care. After Congress passed the Medicare Modernization Act in 2003 to establish Medicare Advantage, Dr. McClellan became administrator of CMS at the President's request to lead its implementation. With unique insight from leading some of the earliest VBC programs, he shared his thoughts on the speed of adoption and why it hasn't happened faster. He discussed how early MA models needed to be based on existing fee-for-service infrastructure, his surprise that not much has changed, and his optimism that it's finally starting to.Mobilizing private capital for public health. Private investment will be essential to support the significant changes required to improve healthcare – especially with uncertainties around future levels of government funding. Dr. McClellan explained how the Duke-Margolis Capital Impact Council (CIC) was launched to guide and improve the role of private investment in healthcare. He described how members of the council are developing and sharing practices for investors and their portfolio companies to track health value return on investment alongside financial ROI.To hear Dr. McClellan and Keith discuss these topics and more, listen to this episode of Healthcare is Hard: A Podcast for Insiders.
In this episode, I sit down with Mitchel Herckis, Global Head of Government Affairs at cloud security leader Wiz. We will be discussing all things public sector and cybersecurity, including the evolution of the FedRAMP program, modernizing vulnerability management, and the future of Continuous ATO (cATO).We covered a lot of ground, including:Mitch's background, both at Wiz and inside Government at roles such as OMBHow Wiz is working with Federal agencies and Defense Industrial Base (DIB) partners on Cloud Security, including the long-needed overhaul of FedRAMP with FedRAMP 20x's efforts.The move towards real Continuous Monitoring (ConMon) with real-time visibility of cloud environments, as well as the need for machine-readable artifacts, automations, and streamlined security control assessments.The modernization of vulnerability management, including factors such as attack paths, reachability, exploitability, known exploitation, and the importance of focusing on real risks versus noise.Moving away from paper-based compliance exercises and bridging the gap between security and compliance.Wiz's role as a CVE Numbering Authority (CNA) and the broader CVE program, including its importance for both the Government and industry when it comes to vulnerability management.To evolving usage of SBOMs and broader supply chain security.Disjointed efforts around the Government at both the Federal at State levels when it comes to Continuous ATO (cATO) and how we can move towards a more cohesive approach to modern system assessment and authorization.The importance of Government Affairs and bridging the divide between industry and Government, including bringing in tech leaders into Government, influencing policy, and improving outcomes for citizens and warfighters alike.The dual-edged sword that is AI adoption in the public sector.
Normalizing mental health support is essential to expanding access for veterans and their families. In this episode, John Boerstler, Head of Public Sector at Ipsos Public Affairs, discusses the unique challenges veterans face in accessing behavioral health support and the critical need to reduce the stigma surrounding care-seeking. Drawing on his own military service and career across government, nonprofit, and private sectors, he emphasizes how cultural competency, community engagement, and innovative program design can strengthen pathways to care. He highlights initiatives such as National Buddy Check Week, proactive crisis-detection systems, and partnerships that connect veterans to vital services, including housing, employment, and legal aid. He also notes survey data showing that many veterans wait until crisis points to seek help. Finally, John reflects on how technology, combined with human-centered strategies and continuous veteran input, can help identify early warning signs, empower providers, and ensure that no veteran is left behind. Tune in and learn how innovation, empathy, and collaboration can transform veteran behavioral health care! Resources: Connect with and follow John Boerstler on LinkedIn. Follow Ipsos in the US on LinkedIn and explore their website. Learn more about the Office of Healthcare Innovation and Learning on their website.
Our teacher today is Jan Mohr, CEO of Chapters Group, a publicly traded serial acquisition holding company with ambitions of becoming one of Europe's technology champions. Chapters' origins date back to a small software startup founded near Frankfurt in 1998. Twenty years later, the core business was sold to a strategic buyer, consolidating the market with the proceeds of the sale in 2018. With Jan's influence, the company embarked on a new chapter, pivoting to build the preferred home for mission-critical businesses across the old continent. Over the last five years, they have been on an absolute tear, having founded four distinct acquisition platforms that collectively acquired around 60 operating companies, demonstrated the ability to build a prolific M&A machine, while also improving the operations of the companies they acquire. Virtually every company in the world today is, on some level, thinking about AI in terms of threats, opportunities, and implications for their business. Perhaps nowhere is that discourse more animated right now than in the software industry. And as you'll hear from Jan, AI's potential to be a transformative force driving not only efficiencies, but also TAM expansion and most importantly, tangible customer value, is already evident throughout their business. We hope you enjoy class today with our good friend and Chapter CEO, Jan Mohr. For the full show notes, transcript, and links to mentioned content, check out the episode page here. —-- This episode is brought to you by Portrait Analytics - your centralized resource for AI-powered idea generation, thesis monitoring, and personalized report building. Built by buy-side investors, for investment professionals. We work in the background, helping surface stock ideas and thesis signposts to help you monetize every insight. In short, we help you understand the story behind the stock chart, and get to "go, or no-go" 10x faster than before. Sign-up for a free trial today at portraitresearch.com —-- Joys of Compounding is a property of Pine Grove Studios in collaboration with Colossus, LLC. For more episodes of Joys of Compounding, visit joincolossus.com/episodes. Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com). Follow us on Twitter: @Buhrman_Rick | @PaulBuser | @JoinColossus Show Notes (00:00:00) Welcome to The Joys of Compounding (00:04:48) The Rise of Artificial Intelligence (00:07:28) Jan's Vision for Chapters Group (00:12:01) The Importance of Talent and Co-Founders (00:15:48) Centralized Vision and Decentralized Operations (00:18:59) AI's Impact on Business Efficiency (00:27:42) AI in Public Sector and Enterprise (00:43:02) Mission Criticality and Public Sector Focus (00:45:57) Recruiting Talent for Clusters (00:48:11) Cybersecurity and AI Integration (00:50:09) European Market Dynamics (00:55:43) Deal Making vs. Deal Doing (01:14:11) Incentive Systems and Ownership (01:21:05) Future Vision and Talent Development
How can AI transform the future of smart cities to create a more efficient, sustainable, and inclusive urban environment for citizens? Antibes, a city on the French Riviera, is leading the way in its AI-driven innovation to enhance public services and operational efficiency. From automating budget alignment with sustainability goals to running on-premise AI for data privacy, Antibes is redefining digital transformation in the public sector. Tune in as experts explore how technology is driving ethical, citizen-focused innovation across government services. Featured experts Patrick Duverger, CIO and CTO, City of AntibesMichael Bradshaw, SVP & Global Practice Leader, Applications, Data, and AI, Kyndryl
This week on The Audit Podcast, we're joined by Matthew Oleniuk, founder of The Risk Insider and former Chief Audit Executive in the public sector. Matthew shares lessons from 15 years as a CAE, what he's most passionate about right now, and his perspective on how to predict whether public sector projects will succeed—or fail. Be sure to connect with Matthew on LinkedIn. Also, be sure to follow us on our social media accounts on LinkedIn, Instagram, and TikTok. Also be sure to sign up for The Audit Podcast newsletter and to check the full video interview on The Audit Podcast YouTube channel. Timecodes: 2:20 – How Matthew Uses LLMs 5:28 – Advice for CAE Leaders 11:20 – The Dynamics of Building an Audit Committee 15: 35 – The Mindset of Empowering the Team 25:03 – What Matthew Is Especially Passionate About Right Now 29:17 – Why Public Sector Projects Fail 33:21 - Final Thoughts * This podcast is brought to you by Greenskies Analytics, the services firm that helps auditors leap-frog up the analytics maturity model. Their approach for launching audit analytics programs with a series of proven quick-win analytics will guarantee the results worthy of the analytics hype. Whether your audit team needs a data strategy, methodology, governance, literacy, or anything else related to audit and analytics, schedule time with Greenskies Analytics.
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 790. Read the complete transcription on the Sales Game Changers Podcast website here. This is the fifth episode of the “Marketing and Selling Effectiveness Podcast.” Every other week, the IEPS posts a new show with Selling Essentials Marketplace partner Julie Murphy from Sage Communications. Watch the video of this podcast on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, Fred and Julie meet with Tony Celeste, President of Ingram Micro Public Sector. Tony makes his second appearance on the podcast. Listen to his first episode in 2021 here. Find Tony on LinkedIn. TONY'S TIP: “Credibility is earned. It's not claimed. You build it by listening, learning, and leading , and showing up where customers make decisions, asking questions, and bringing real insights.”
When you have to call 911, can you trust the operator to do their job? Today, we're talking to Denise Hemke, CPO at Neogov. We discuss how NeoGov is revolutionizing public sector software with AI-powered solutions, why building purpose-built products for government is crucial, and how gamification is transforming policy training for 911 operators. All of this right here, right now, on the Modern CTO Podcast! To learn more about NEOGOV, check out their website here.
In today's rapidly evolving business landscape, scaling enterprise sales teams presents unique challenges and opportunities. As the Chief Revenue Officer of Motive, Adam Block brings a wealth of experience in building high-performance sales organizations. In this episode, we explore effective strategies for scaling enterprise sales teams in the AI era. Scaling Enterprise Sales: Key Insights · Building a robust playbook for enterprise sales success · Implementing effective hiring and onboarding processes · Leveraging AI and technology to enhance sales efficiency · Developing a strong sales culture and team dynamics The Power of People in Scaling Sales One of the core themes Adam emphasizes is the importance of hiring and developing top talent. He outlines: A comprehensive interview process, including panel interviews Assessing candidates' resilience, accountability, and discipline Creating a "farm system" for developing sales talent internally Develop Clear Playbooks Adam outlined three crucial elements of effective sales playbooks: Product knowledge - Understanding what you sell and how it impacts customers Clear expectations - Outlining exactly what's expected in each role Unified approach - A consistent philosophy for engaging prospects Boosting Seller Efficiency and Pipeline Growth Adam provides practical strategies for improving sales performance, including: · Focusing on pre-hello activities to secure initial conversations · Utilizing AI for account research, territory planning, and meeting assessments · Balancing technology with human touch in the sales process The Role of AI in Modern Sales While AI is transforming many aspects of sales, Adam cautions against over-reliance: · AI tools for enhancing productivity and insights · The continued importance of human connection in sales · Balancing AI automation with personalized outreach This episode offers a comprehensive look at scaling enterprise sales teams, blending time-tested strategies with cutting-edge AI applications. Whether you're a sales leader looking to grow your team or a sales professional aiming to enhance your skills, you'll find actionable insights to elevate your sales game. Key Moments 00:00:00 - Effective Sales Strategies for Market Contact 00:00:42 - Introduction to Adam Block and Motive 00:04:32 - Adam Block's Guilty Pleasure: 80s Music 00:07:19 - Scaling Enterprise Sales Organizations 00:15:36 - Finding and Assessing Top Sales Talent 00:20:58 - Panel Interview Process for Sales Candidates 00:32:46 - Boosting Seller Efficiency and AI Integration 00:47:50 - Closing Thoughts and Career Opportunities at Motive About Adam Block Adam oversees Motive's global Revenue and Go-To-Market functions, including sales, business development, strategy, operations, sales engineering, and partnerships. Prior to Motive, he served as Vice President over the Public Sector, Healthcare, Manufacturing, High Tech, and Life Sciences teams at Medallia, the leading enterprise experience platform. During his tenure, Medallia went public and was later acquired for $6.4B. Before Medallia, Adam was Vice President, Sales and Marketing for TenMast software (now MRI software) and previously served as Partner and Vice President of Sales at Zeta Marketing, an internet marketing startup. Adam earned his Bachelor of Business Administration (BBA) in Finance and Management from the University of Kentucky. Follow Us On: · LinkedIn · Twitter · YouTube Channel · Instagram · Facebook Learn More About FlyMSG Features Like: · LinkedIn Auto Comment Generator · AI Social Media Post Generator · Auto Text Expander · AI Grammar Checker · AI Sales Roleplay and Coaching · Paragraph Rewrite with AI · Sales Prospecting Training for Individuals · FlyMSG Enterprise Sales Prospecting Training Program Install FlyMSG for Free: · As a Chrome Extension · As an Edge Extension
In Episode 487 of Relentless Health Value, host Stacey Richter speaks with Kevin Lyons, a former police detective and current executive director at the New Jersey State Police Benevolence Association. They explore, in this two part episode, the significant challenges public sector employees face in obtaining cost-effective health benefits. The discussion highlights key issues, including the influence of industry profit motives, governmental hiring practices, and media sponsorship biases. Lyons shares insights on the rapidly escalating costs of healthcare for state workers, with specific examples from New Jersey, emphasizing the need for innovative solutions and improved legislative action. The conversation sets the stage for a subsequent episode where Lyons will delve deeper into applying detective skills to uncover financial trails and propose effective changes. Tune in next week for part 2 when Kevin talks about how he pulls out his notebook and uses what he learned as a detective to, first of all, figure out everything probably that we just talked about in this part one. But also, you can't solve for something unless you do what most investigators do, which is follow the money. === LINKS ===
From the BBC World Service: Argentina's president Javier Milei announced a change of course, with plans to increase spending on pensions, health and education. There's a drive in some African countries — including Nigeria, Kenya and South Africa — to create more AI products in different languages, to open up the new tech to more people across the continent. And automaker Jaguar Land Rover confirmed its factories in the UK will stay shut for another week following a cyber hack.
From the BBC World Service: Argentina's president Javier Milei announced a change of course, with plans to increase spending on pensions, health and education. There's a drive in some African countries — including Nigeria, Kenya and South Africa — to create more AI products in different languages, to open up the new tech to more people across the continent. And automaker Jaguar Land Rover confirmed its factories in the UK will stay shut for another week following a cyber hack.