Podcasts about gocardless

This week on Digi-Tools in Accrual World, we're unpacking the biggest headlines in accounting tech news — from game-changing AI features to major payments milestones and strategic acquisitions shaking up the UK accounting software space.  

Send us a textThis episode comes from April's Live Q&A session, where Serena answered various questions from bookkeepers about pricing strategies, software recommendations, financial statement presentation, and business growth challenges.In this episode you'll hear:Learn how to confidently set your prices for bookkeeping setups and avoid underchargingDiscover effective ways to present financial statements that truly benefit your clientsFind out how to balance multiple professional identities on LinkedInGet strategies for taking a break from your bookkeeping business without losing clientsResources mentioned in this episode:Podcast episode: "177 | Crafting Deliverables That Matter" https://youtu.be/sb_9SYI82h0The Bookkeeping Business Accelerator: https://www.ambitiousbookkeeper.com/bbaElevate program: https://www.ambitiousbookkeeper.com/elevateEmail subscription: https://www.ambitiousbookkeeper.com/subscribePayment processors: Stripe, PayPal, GoCardless, PlutoWorkflow Queen (Alyssa Lang): https://www.workflowqueen.comAccounting software: Xero, QuickBooks, WavePayroll: GustoClient management: DubsadoSpotify playlists for The Ambitious Bookkeeper PodcastThanks for listening. If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram stories and tag me @ambitiousbookkeeperFor more information about the Ambitious Bookkeeper Podcast or interest in our programs or mentoring visit our resources below:Visit our website: https://www.ambitiousbookkeeper.comFollow the Blog: https://www.ambitiousbookkeeper.com/blogConnect on Instagram: https://www.instagram.com/ambitiousbookkeeperConnect on Threads: https://www.threads.net/@ambitiousbookkeeperConnect on Facebook: https://www.facebook.com/serenashoupcpaThank you for your support of our show. If you haven't left a review yet it's super simple. Please go to ambitiousbookkeeper.com/podcast and leave your review.Podcast Publishing Tools we use:Editing → Sabr Media LLC: https://www.iangilliam.com/sabr-media-llcDescript: https://get.descript.com/u7lubkx09073 (affiliate link)Buzzsprout: https://www.buzzsprout.com/?referrer_id=1753696 (affiliate link)To fill out The State of Virtual Bookkeeping Survey, click HERE.For each response, I'll be donating $1 to charity: water. Learn more here. Join the next free training at ambitiousbookkeeper.com/training

Nabeel Qureshi is an entrepreneur, writer, researcher, and visiting scholar of AI policy at the Mercatus Center (alongside Tyler Cowen). Previously, he spent nearly eight years at Palantir, working as a forward-deployed engineer. His work at Palantir ranged from accelerating the Covid-19 response to applying AI to drug discovery to optimizing aircraft manufacturing at Airbus. Nabeel was also a founding employee and VP of business development at GoCardless, a leading European fintech unicorn.What you'll learn:• Why almost a third of all Palantir's PMs go on to start companies• How the “forward-deployed engineer” model works and why it creates exceptional product leaders• How Palantir transformed from a “sparkling Accenture” into a $200 billion data/software platform company with more than 80% margins• The unconventional hiring approach that screens for independent-minded, intellectually curious, and highly competitive people• Why the company intentionally avoids traditional titles and career ladders—and what they do instead• Why they built an ontology-first data platform that LLMs love• How Palantir's controversial “bat signal” recruiting strategy filtered for specific talent types• The moral case for working at a company like Palantir—Brought to you by:• WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUs• Attio—The powerful, flexible CRM for fast-growing startups• OneSchema—Import CSV data 10x faster—Where to find Nabeel S. Qureshi:• X: https://x.com/nabeelqu• LinkedIn: https://www.linkedin.com/in/nabeelqu/• Website: https://nabeelqu.co/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Nabeel S. Qureshi(05:10) Palantir's unique culture and hiring(13:29) What Palantir looks for in people(16:14) Why they don't have titles(19:11) Forward-deployed engineers at Palantir(25:23) Key principles of Palantir's success(30:00) Gotham and Foundry(36:58) The ontology concept(38:02) Life as a forward-deployed engineer(41:36) Balancing custom solutions and product vision(46:36) Advice on how to implement forward-deployed engineers(50:41) The current state of forward-deployed engineers at Palantir(53:15) The power of ingesting, cleaning and analyzing data(59:25) Hiring for mission-driven startups(01:05:30) What makes Palantir PMs different(01:10:00) The moral question of Palantir(01:16:03) Advice for new startups(01:21:12) AI corner(01:24:00) Contrarian corner(01:25:42) Lightning round and final thoughts—Referenced:• Reflections on Palantir: https://nabeelqu.co/reflections-on-palantir• Palantir: https://www.palantir.com/• Intercom: https://www.intercom.com/• Which companies produce the best product managers: https://www.lennysnewsletter.com/p/which-companies-produce-the-best• Gotham: https://www.palantir.com/platforms/gotham/• Foundry: https://www.palantir.com/platforms/foundry/• Peter Thiel on X: https://x.com/peterthiel• Alex Karp: https://en.wikipedia.org/wiki/Alex_Karp• Stephen Cohen: https://en.wikipedia.org/wiki/Stephen_Cohen_(entrepreneur)• Joe Lonsdale on LinkedIn: https://www.linkedin.com/in/jtlonsdale/• Tyler Cowen's website: https://tylercowen.com/• This Scandinavian City Just Won the Internet With Its Hilarious New Tourism Ad: https://www.afar.com/magazine/oslos-new-tourism-ad-becomes-viral-hit• Safe Superintelligence: https://ssi.inc/• Mira Murati on X: https://x.com/miramurati• Stripe: https://stripe.com/• Building product at Stripe: craft, metrics, and customer obsession | Jeff Weinstein (Product lead): https://www.lennysnewsletter.com/p/building-product-at-stripe-jeff-weinstein• Airbus: https://www.airbus.com/en• NIH: https://www.nih.gov/• Jupyter Notebooks: https://jupyter.org/• Shyam Sankar on LinkedIn: https://www.linkedin.com/in/shyamsankar/• Palantir Gotham for Defense Decision Making: https://www.youtube.com/watch?v=rxKghrZU5w8• Foundry 2022 Operating System Demo: https://www.youtube.com/watch?v=uF-GSj-Exms• SQL: https://en.wikipedia.org/wiki/SQL• Airbus A350: https://en.wikipedia.org/wiki/Airbus_A350• SAP: https://www.sap.com/index.html• Barry McCardel on LinkedIn: https://www.linkedin.com/in/barrymccardel/• Understanding ‘Forward Deployed Engineering' and Why Your Company Probably Shouldn't Do It: https://www.barry.ooo/posts/fde-culture• David Hsu on LinkedIn: https://www.linkedin.com/in/dvdhsu/• Retool's Path to Product-Market Fit—Lessons for Getting to 100 Happy Customers, Faster: https://review.firstround.com/retools-path-to-product-market-fit-lessons-for-getting-to-100-happy-customers-faster/• How to foster innovation and big thinking | Eeke de Milliano (Retool, Stripe): https://www.lennysnewsletter.com/p/how-to-foster-innovation-and-big• Looker: https://cloud.google.com/looker• Sorry, that isn't an FDE: https://tedmabrey.substack.com/p/sorry-that-isnt-an-fde• Glean: https://www.glean.com/• Limited Engagement: Is Tech Becoming More Diverse?: https://www.bkmag.com/2017/01/31/limited-engagement-creating-diversity-in-the-tech-industry/• Operation Warp Speed: https://en.wikipedia.org/wiki/Operation_Warp_Speed• Mark Zuckerberg testifies: https://www.businessinsider.com/facebook-ceo-mark-zuckerberg-testifies-congress-libra-cryptocurrency-2019-10• Anduril: https://www.anduril.com/• SpaceX: https://www.spacex.com/• Principles: https://nabeelqu.co/principles• Wispr Flow: https://wisprflow.ai/• Claude code: https://docs.anthropic.com/en/docs/agents-and-tools/claude-code/overview• Gemini Pro 2.5: https://deepmind.google/technologies/gemini/pro/• DeepMind: https://deepmind.google/• Latent Space newsletter: https://www.latent.space/• Swyx on x: https://x.com/swyx• Neural networks in chess programs: https://www.chessprogramming.org/Neural_Networks• AlphaZero: https://en.wikipedia.org/wiki/AlphaZero• The top chess players in the world: https://www.chess.com/players• Decision to Leave: https://www.imdb.com/title/tt12477480/• Oldboy: https://www.imdb.com/title/tt0364569/• Christopher Alexander: https://en.wikipedia.org/wiki/Christopher_Alexander—Recommended books:• The Technological Republic: Hard Power, Soft Belief, and the Future of the West: https://www.amazon.com/Technological-Republic-Power-Belief-Future/dp/0593798694• Zero to One: Notes on Startups, or How to Build the Future: https://www.amazon.com/Zero-One-Notes-Startups-Future/dp/0804139296• Impro: Improvisation and the Theatre: https://www.amazon.com/Impro-Improvisation-Theatre-Keith-Johnstone/dp/0878301178/• William Shakespeare: Histories: https://www.amazon.com/Histories-Everymans-Library-William-Shakespeare/dp/0679433120/• High Output Management: https://www.amazon.com/High-Output-Management-Andrew-Grove/dp/0679762884• Anna Karenina: https://www.amazon.com/Anna-Karenina-Leo-Tolstoy/dp/0143035002—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.lennysnewsletter.com/subscribe

Tom Hulme is a General Partner @ GV and leads GV's European investing. He has led rounds in Monzo, Nothing, GoCardless, Lemonade, Snyk and is widely considered one of the best investors in Europe.  Stan Boland is one of the most successful and respected entrepreneurs in the UK.  In 1999, he co-founded Element 14 which was acquired by Broadcom in 2000 for $640 million. Following this, Boland co-founded Icera Inc. in 2002, a fabless semiconductor company which he sold to Nvidia for $367 million.  In Today's Discussion We Cover: 04:26 Is The UK's Biggest Problem a Talent Problem 09:50 Why We Need to Flood the UK With Venture Capital 10:38 What Europe Can Learn from Stripe and the Collisons 15:21 How the UK Can Use Visas to Retain the Best Talent 16:46 Why the Government Needs to Put 10x More Cash Into Fund of Funds 24:32 Is the London Stock Exchange F****** and Does it Matter? 34:38 What The UK Can Learn From Sequoia and the Norwegian Sovereign Wealth Fund 40:42 What is a “National Goal for Wealth Creation” & How Do We Implement It? 48:10 What are the Most Broken Elements of the UK Tax Regime 52:11 Is It Stupid to Remove the Non-Dom Tax Status 53:15 Why is Now the Time to Be Bullish on China 01:00:19 Biggest Lessons from Working with Jensen Huang 01:08:04 Quick Fire Round: Insights and Predictions    

Join us for this special DAS episode of Digi-Tools in Accrual World - with the inside scoop from Dan Cockerton on the sale of the show, latest integrations from FreeAgent and the very latest in AI and App Accounting News. A perfect companion for your train / plane / drive to Battersea!   00:00 Coming Up 01:02 Welcome back!   App News 04:17  

Making Tax Digital is back on everyone's radar as we chat to Tony from FreeAgent and hear some of the highlights from John's chats at FAB, with Tom Herbert, Jenesys, FYI. Love it or loathe it - MTD is coming. Outside of the fascinating world of MTD, we have the usual updates in App News, including Indi's analysis on embedded finance.   00:00 Coming Up… 01:00  Intro   App News ~~~~~~~~~~~~~~~~~~~ 04:01 Adfin lands $8m 07:36  Allica launches buy to let mortgages 12:21 Allica rebrand 13:58 Gocardless partners with Pipe 18:12 FreeAgent integrate with Mimo 18:56  Translucent launches prepayments and deferred revenue 22:04 CAS360 launches in the UK 23:29 iplicit (once again) fastest growing firm 26:04  Expensify opens travel management tool   30:25 MTD - Not Going Away (FreeAgent) 40:08 Absolutely FABulous 01:00:59 Like and subscribe!

Welcome to another exciting episode of Digitals in Accrual World! This week, we're dissecting the latest tech updates in the accounting world. FreeAgent introduces property ownership splitting for the MTD rollout, GoCardless partners with Form3 to enhance BACS payment connectivity, Link My Books joins the Visma family, and Ignition debuts auto-pricing tools to streamline revenue operations. We also delve into Modulr's integration with Nomi for seamless payroll payments and Ecologi's acquisition of Net Zero Now to help businesses achieve net-zero emissions. Plus, an insightful interview with Matt Lowry from ApprovalMax on combatting fraud in the age of AI. Stay tech-savvy and fraud-free, folks!   00:00 Coming Up 00:50 Intro ~~~~~~~~~~~~~~~~ App News 03:05 FreeAgent Update: Line by line property split  03:53 GoCardless to provide BACs payments 04:58 Linkmybooks joins Visma 07:34 Ignition introduces autopricing 09:44 Modulr Nomi integration 11:19  Ecologi acquires Net Zero Now ~~~~~~~~~~~~~~~~~~~~~~ 16:36 Combatting Fraud - ApprovalMax 23:44 Like and Subscribe

In this episode of the What the FinTech? podcast, we're joined by Lewis Turek, General Manager of North America at GoCardless, to explore the evolution of payments in North America amid the rise of a multitude of digital and alternative payment methods and new payment rails. Lewis and FinTech Futures editor Paul Hindle discuss how businesses in North America differ from UK and European companies when it comes to managing their payments, the challenges faced by North American businesses when it comes to adopting new payment methods and how to overcome those, and the work GoCardless has been doing in the region. And finally, we find out what fintech buzzword Lewis wants to throw into our Fintech Jail!

Episode 80 finds us back on air after a brief hiatus (and hospital visit!), with plenty of news to share about both the platform and our upcoming releases. We start by addressing the elephant in the room - our transition to GoCardless bank transfers for payments. This change came about because traditional payment processors (boo-hiss Stripe) weren't comfortable with our vintage nudie and erotica content, even though it represents only a small percentage of our library.We delve on our past and present theme months, with January's "Madness Takes Its Toll" exploring psychological and asylum-themed films, while February brings you "Filthy Fiftieth Feb," a look back at provocative cinema from 1975. We were particularly excited to introduce our new team members, Kalle and Tightsbury, who've been revolutionising our social media presence with creative edits and trailers.A major highlight is our announcement of upcoming Blu-ray releases. "Anita: Swedish Nymphet" is getting the deluxe treatment with multiple versions and extensive bonus materials, plus we revealed a partnership with Vinegar Syndrome for US distribution. We're also finally bringing "Thriller: A Cruel Picture" (also known as "They Call Her One Eye") to Scandinavian audiences.We shared our most-watched films of 2024, with "Vintage Erotica Anno 1970s" taking the top spot, followed by "The Swedish Sin 1969-2000." The endless popularity of "Summer with Vanja" continues to mystify us, while "The Intruders" surprisingly topped our "nice list" despite never having received a proper DVD release.Looking ahead, we're expanding our library with several exciting acquisitions. We've secured twelve restored Hungarian films, and we're particularly thrilled about bringing the complete "Lover's Guide" series to our platform - a groundbreaking educational series that made history in the UK. We're also filling some genre gaps with new additions in spaghetti westerns, Euro horror, and American high school comedies from the 1980s.Throughout the episode, we seem to keep returning to "Terror in the Midnight Sun" as our foundational film, being the first we ever released across various formats. We wrap up with an amusing (we think so) segment reading feedback from members who decided to leave Cultpix, showing both the challenges and entertainment value of running a niche streaming service dedicated to cult cinema.Cultpix is more than just a streaming site for classic cult and genre films, as we never tire of saying and we're expanding big time beyond just streaming, with our growing physical media presence and international partnerships setting the stage for what promises to be an exciting 2025 for cult film enthusiasts.

In the latest podcast,Kyriakos is joined by Matt Robinsonwho's a partner at Accel, and the cofounder of GoCardless and Nested, in their discussion at Imperial College London.00:00 Intro2:12 Launching GoCardless7:10 Leaning into real relationships8:48 'If you take everything you need to do in a successful business, we did the opposite.'12:08 There's no idea that two smart people can't tear apart in a day13:35 Finding the best idea is an irrational endeavor18:13 Paul Graham and Sam Altman as advisors in @ycombinator  22:15 Be a King or Rich24:35 Ensure you understand how a VC functions29:10 Customers knew before we did 31:27 Overcorrecting as a second-time founder35:50 Everything you do creates culture39:00 'Being the angel investor I wanted as a founder'40:39 Founder archetypes43:30 Angel vs VC46:10 Life is really easy48:25 If you change one thing you change everything49:45 Life is not a 0 sum game52:10 Q&A

How can organizations ensure that their data pipelines deliver consistent, trustworthy insights without frequent disruptions? In this episode of the Talking AI podcast, host Matt Paige co-host Omar Shanti, CTO of HatchWorks AI, speak with Andrew Jones, Principal Engineer at GoCardless, about the concept and practice of data contracts. Andrew explains what data contracts are, why they emerged, and how they improve data reliability and collaboration.The discussion explores how data contracts relate to data mesh and platform thinking, helping teams share responsibility for data while maintaining clear standards. Andrew and Omar share examples of data contracts addressing issues like schema changes, governance, and data quality.They also consider how data contracts support AI initiatives by ensuring that the data feeding into models is accurate and reliable. Practical steps are given, including starting with a clear problem and involving the right people.Andrew provides resources for deeper learning, including his book and online materials. Matt and Omar also mention an upcoming webinar on data contracts, inviting listeners to learn more and move toward more structured, dependable data practices.Key Moments:Introduction to data contracts and their purposeHighlighting the common reliability issues that data contracts can preventLinking data contracts to data mesh and other modern data architecturesExploring how data contracts help maintain governance and complianceDemonstrating how data contracts ensure quality for AI-driven applicationsDiscussing platform thinking and its role in scaling data contract implementationsOffering practical advice on how to begin using data contracts in your organizationKey Links:Connect with Andrew on LinkedInConnect with Omar on LinkedInMentioned in this episode:Gen AI Solution AcceleratorGot a Gen AI idea for your business but don't know where to start? Hatchworks Gen AI Accelerator turns your concepts into prototypes fast. From tech selection to fine-tuning, we guide you through every step, ensuring a low-risk path to innovation. See your idea come to life in just 2-8 weeks. Dive into Gen AI with confidence.

In this episode of AD Insider, chartered accountant and storyteller, Heather Smith, and chartered accountant and partner at The Bean Counters, Tyler Caskey, are back with tech updates for the third quarter of 2024. Smith and Caskey touch on multiple topics in this episode, sharing the latest news about features, functionalities and updates in the accounting technology world. Key highlights from the episode include: The 3 * 3 Strategic Vision shared by Xero's CEO at Xerocon Nashville. AI-rich NetSuite updates from Suite World and Cloud World, Las Vegas. Intuit's Enterprise Suite release and MYOB's new partnership with Silverfin. Testing Australian-based Pinch Payments alongside solutions like Stripe and GoCardless. Funding announcements from Re-Leased and ProjectWorks and acquisitions including Tradify. Smith and Caskey will speak at the upcoming Access All Areas event hosted by ChangeGPS on Wednesday, 27 November in Melbourne.

In the latest episode of the What the FinTech? podcast, FinTech Futures editor Paul Hindle sits down with Paul Foster, Director of Global Payment Partnerships at GoCardless, to explore the growing adoption of open banking payments with a specific focus on GoCardless' recently published report on the topic - How To Take Open Banking Payments Mainstream. The discussion covers the current trends and use cases driving the growth of open banking payments, the benefits of open banking payments for consumers and businesses, and the challenges of achieving widespread adoption and what practical steps are needed in order for open banking payments to hit the mainstream. And finally, we find out what fintech buzzword Paul wants to throw into our Fintech Jail!

Le groupe GoCardless propose une solution de paiement compte à compte, en prélèvement automatique. L'idée est de pouvoir se faire payer en prélevant directement le montant sur le compte du client. Cette innovation totalement dématérialisée permet de fluidifier les échanges. Groupe britannique a l'origine, GoCarless est parvenu à s'implanter en France tout en modernisant le marché grâce à la french tech. Le groupe compte 800 collaborateurs à travers le monde dont 50 sur le territoire national.Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Send us a Text Message.In this episode of the Digital CX podcast, Jess Osborn shares insights from her career journey, discussing her experiences with customer success, account management, and scaling global teams at companies like Bazaarvoice and, currently, GoCardless. She emphasizes the importance of action-based onboarding, digital tools in renewals, and the evolving landscape of customer experience, while also addressing challenges in today's job market and career development in digital CS.Chapters:06:18 - A start in account management12:17 - Revenue ownership in customer success15:14 - Scaling customer success globally17:01 - Digitizing renewals and the customer experience19:25 - Job market challenges and pivots24:39 - Breaking into digital CS: Key skills and focus30:20 - Strategic relationships in CX and CS33:34 - Redefining onboarding with action-based metrics37:51 - Immersive digital experiences in B2CEnjoy! I know I sure did...Jess' LinkedIn: https://www.linkedin.com/in/jessicareserosborn/Content:Unlocking Us with Brené Brown: https://brenebrown.com/podcast-show/unlocking-us/Blinkist: https://blinkist.o6eiov.net/JzEe1aShoutouts:CS CollectiveLayton Chainey: https://www.linkedin.com/in/laytonchaney/Sue Nabeth Moore: https://www.linkedin.com/in/sue-nabeth-moore-6470905/Support the Show.+++++++++++++++++Like/Subscribe/Review:If you are getting value from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review. Website:For more information about the show or to get in touch, visit DigitalCustomerSuccess.com. Buy Alex a Cup of Coffee:This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: https://bmc.link/dcspThank you for all of your support!The Digital Customer Success Podcast is hosted by Alex Turkovic

KeywordsResilience - Volunteering - Perspective - Kindness - Customer Experience - Leadership In this episode of Resilience Unravelled Jessica Osborn, Vice President of Customer Success at GoCardless, shares her personal and professional experiences including her work with UK charities and her role as a mother. Jessica is an advocate for human-centric leadership and is dedicated to nurturing high-performance teams while fostering individual growth. She is also committed to revolutionising customer experiences worldwide and advocates for the symbiotic relationship between customer success and sustainable business growth. With a career spanning pivotal roles in global customer success management, Jessica has honed her expertise in aligning business success with compassionate leadership. In this podcast she discusses the importance of customer success, the concept of volunteering, and the benefits of community engagement. She also delves into the significance of resilience, perspective, and kindness in leadership, with a focus on the human element in business and the potential of cross-sector collaborations.Main topicsThe importance of perspective and how to achieve itUsing dissociation as a proactive tool, rather than a traumatic responseThe significance of a loving environment in overcoming adversityFinding ways to give back to the community while balancing commitments in the workplaceThe value of team building and community engagement.The importance of kindness and respect in leadership and team buildingThe need for directness and clear communicationAction points Find out more about Jessica at https://www.linkedin.com/in/jessicareserosborn/

Send us a Text Message.Toni Gregory, Head of Content Marketing at GoCardless, shared some inspiring insights on crafting authentic brand narratives. Toni's career has been blooming at GoCardless. She rose from Content Marketing Manager to Head of Content Marketing and is currently ensuring all content marketers are aligned while overseeing the brand strategy.Toni's also leading GoCardless' event series supporting Women in Tech.GoCardless helps over 75,000 businesses make and collect payments worldwide and is on a mission to become the world's biggest bank payment network. Toni's also leading their event series supporting Women in Tech.Tune in to learn more about:How to maintain a consistent brand voice across all content Effective channels for content distributionThe role authenticity plays in content creation for fintechsHow fintechs can remain genuine and relatableBrand and tone of voice guidelinesHow to turn customer research into compelling brand storiesHow to build successful brands with mundane offeringHow can we keep pace with changing consumer behaviours And a lot more.Toni says:“Planning matters. It's all about the prep work, the brief you put together, the questions you think of ahead of time.”HELP US OUT!Help us reach new listeners and bring on your favourite guests by rating and reviewing The Fintech Marketers and Leaders Podcast here. We appreciate you.Subscribe here:

Hiroki Takeuchi, the co-founder and CEO of GoCardless started in 2011. GoCardless is a star of the blossoming UK FinTech scene- last valued at $2.1b, the business is on a mission to take the pain out of payments for businesses of all shapes and sizes – from your local gym collecting monthly membership right through to the Uk's biggest utility companies. Payment collection is a problem as old as time, and in creating a global bank debit network to rival the card networks like Visa and Mastercard , it is also an incredibly complex ecosystem to navigate and operate in. But Go Cardless has seen tremendous success – it currently processes over $35b in payments annually from close to 100,000 customers. Aside from regulatory complexity that is only heightened when you throw cross border payments into the mix, the challenge of scaling a business that form day one  has had such a variety of customer shapes and sizes gives rise to some wonderful lessons for operators. Hiroki's personal story is incredibly inspiring. The founder's journey always involves a level of grit and determination to overcome adversity, but Hiroki takes it to a new level; five years into the Go Cardless journey, a bike accident resulted in a spinal cord injury. If anything, it gave him a him a perspective on life and leadership that has enabled Go Cardless to flourish like it has. Show Notes: (02:12): Founding Story (06:45): Why direct debit? (10:03): Unraveling the complexity around cloud-based payments (12:31): Navigating the rules and regulations on collecting payments (14:02): GoCardless' competitive advantage (19:00): Scaling challenges when expanding internationally (21:52): G2M success via partnerships (24:21): GoCardless' culture journey (26:55): Embedding and living company values (28:26): Leading the business post bicycle accident (31:10): Evolution of leadership when scaling a business --- Send in a voice message: https://podcasters.spotify.com/pod/show/tdm-growth-partners/message

This week on Conflict Managed we are joined by Jessica Osborn, Vice President of Customer Success at GoCardless. Jessica is a passionate advocate for human-centric leadership, focusing on nurturing high-performance teams while fostering individual growth. Join us as we discuss: ✌Overcoming perfectionism

Sam Altman is the CEO @ OpenAI, the company on a mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI is one of the fastest-scaling companies in history with a valuation of $90BN and $2BN+ in revenue. Brad Lightcap is the COO @ OpenAI and the man responsible for the incredible scaling of sales, GTM, partnerships and business to today being over $2BN in revenue. Arthur Mensch is the Co-Founder and CEO of Mistral AI. Since its inception in May 2023, Mistral has raised over $520M in funding from investors like Andreeseen Horowitz, General Catalyst, Lightspeed Venture Partners, and Microsoft with a current valuation of $2 billion.  Des Traynor is a Co-Founder of Intercom, and has built and led many teams within the company, including Product, Marketing, and Customer Support. Today Des leads all of Intercom's R&D efforts, and parts of Intercom's marketing. Tom Hulme is a Managing Partner of GV (Google Ventures), and leads the European team. Today, GV has over $10BN in AUM and Tom has led investments in Lemonade.com (IPO), Snyk, Secret Escapes, Blockchain.com, GoCardless, and Currency Cloud (exited to Visa). Tomasz Tunguz is the Founder and General Partner @ Theory Ventures, just announced last week, Theory is a $230M fund that invests $1-25m in early-stage companies that leverage technology discontinuities into go-to-market advantages. Sarah Tavel is a General Partner @ Benchmark, one of the most successful and renowned venture firms in the world. At Benchmark, Sarah has led rounds in Chainalysis, Hipcamp, Medely, Rekki, Glide, Cambly and more. In Today's Episode We Discuss: Will foundation models be commoditised? What is the end state for the foundation model landscape in 10 years? How will large cloud provider incumbents approach M&A with smaller foundation model providers? When will we see marginal revenue exceed marginal cost in the foundation model business model? Where is the value: the application layer or the infrastructure layer? How can startups know whether they will be threatened by OpenAI? What are good tests/questions to know if you are in the path of one of the large foundation models? How does the business model of SaaS fundamentally change in a world of AI? Will we see the end of per-seat pricing in a new world of AI? What is the right way to approach pricing in a world of AI? Consumption? Tokens?  

Introduction:  Over the past decade, the role of customer success has gained importance and prestige. On this episode of the podcast, we have an industry veteran and thought leader who is going to tell us not only why customer success is critical, but how to build high-performing customer success teams and develop leaders from within those teams. So, whether you're interested in the customer success function or you're not even sure what customer success means, there will be value for you in this episode because we're talking about leadership, developing people, and accomplishing an important mission. About the Guest Jess Osborn is the Vice President of Customer Success at GoCardless where she leads a team that is revolutionizing customer experiences worldwide. Her achievements include steering multi-million dollar portfolios to unprecedented success, all while cultivating a culture of excellence recognized for its impact on company retention and growth. Jess has leveraged her experience and passion for human-centric leadership to become a sought after speaker on the customer success circuit. Connect with Jessica via her LinkedIn account. Social Links https://www.linkedin.com/in/jessicareserosborn   What You'll Learn Why customer success has become a critical function in many industries Why Human Centric Leadership is critical in for customer success What does it mean to align business success with compassionate leadership How do you build a high-performing customer success team   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:00 Introduction to the importance of customer service and building a high-performing customer success team. 1:23 Dr. Mike introduces Jess Osborne, Vice President of Customer Success at GoCardless. 2:50 Introduction to customer success and its importance in the subscription economy. 4:07 What a customer success professional does daily, including the importance of knowing their customers and the difference between face-to-face and digital approaches. 6:07 The difference between an account manager and a customer success manager. 6:54 Jess shares her career journey into customer success and emphasizes the importance of drive and resilience in hiring. 10:00 Jess's passion for helping people achieve their career aspirations and how it became her calling. 13:55 Differentiating between rock stars and shooting stars in a team and handling underperformance. 15:06 Creating opportunities for growth within a company and characteristics of a culture that fosters growth. 17:24 Importance of emotional intelligence and relationship intelligence in leadership, with Jess's analogy of a manager as a gardener. 19:25 The variance in team cultures within tech companies and the importance of team bonding outside of work. 22:51 Quarterly meetups for team building and business meetings to address the challenges of leading a global team with remote workers. 27:08 The future of customer success: importance of commercial acumen and AI in the field.

Tom Hulme is a Managing Partner of GV (Google Ventures), and leads the European team. Today, GV has over $10BN in AUM and Tom has led investments in Lemonade.com (IPO), Snyk, Secret Escapes, Blockchain.com, GoCardless, Blue Vision Labs (exited to Lyft), and Currency Cloud (exited to Visa). Prior to joining venture full-time, Tom was one of Europe's most successful angel investors with a 5x DPI track record and 20x+ TVPI. In Today's Episode with Tom Hulme We Discuss: 1. Lessons from a 24x TVPI Angel Track Record: What are Tom's biggest lessons from his biggest winners angel investing? What are Tom's biggest takeaways from the 0's in his angel track record? What is the biggest advice Tom would give to angel investors starting out today? What are the single biggest mistakes Tom sees angel investors make today? 2. The Four Pillars of Venture Capital: What does Tom believe are the four key components of being successful as a VC? Why does Tom describe VC as "being a founder on anti-depressants"? How does Tom categorise the three different types of investors that exist? Sourcing, selecting, servicing: What is Tom best at and what is he worst at? 3. The Conventional Wisdom in Venture That is Not True: Why does Tom believe it is BS that you should never sell your winners? Why does Tom believe he has never had complete conviction in any of the companies he invests in? Why does Tom believe the "everything has to be a fund returner mindset" is BS? Why naivety doesn't lead to great founders? Why employees at rocketships are the best founders? 4. AI: Foundation Models, Generative AI, The Incumbents: Where Does the Value Go: Does Tom believe there is money to be made investing in foundation models? Why does Tom liken investing in foundation models to investing in power stations? Where does Tom believe there is value in the application layer? Why does Tom think that generative AI is largely a sustaining innovation? Why does Tom think Microsoft will win the next wave of AI? Who else is well-positioned? Why does Tom believe there is a correlation between those that fear monger around AGI and those that need funding for their businesses?  

Celebrating one of the finalists in the Firm of The Year-category at this year's European VC Awards, this episodes dives deep with Stephen Chandler, Co-founder & Managing Partner of Notion Capital. With 1.1 bn€ under management and 5 flagship funds under their belt, Notion is one of Europe's absolute top firms and in this episode, Stephen dives into a level of detail rarely seen discussing everything from the guiding principles building Notion to the process and learnings from raising their latest fund. I highly encourage you to read Stephen's notes below and tune in for this episode. I truly think this is one of our best to date. Notion at glimpse:Fund Name: Notion CapitalFund size: €300m (Fund V)AUM: €1.1bnHQ Country: UKTarget Stage: Series A focus, but invest across pre-seed to growthTarget Geography: Pan EuropeanTarget Sector/Vertical: Business Software & FintechNotable Investments: CurrencyCloud, Easol, GoCardless, Mews Systems, Paddle, Upvest, YulifeFrom the principles building Notion to the learnings from raising fund V oversubscribed and the decision to clone his dog, this episode is one of our best to date. Don't miss Stephen's notes on eu.vc - they're legendary.Big shout out to our Firm of The Year Sponsor Haynes Boone.And you don't have to take it from themselves, take it from one of their long term clients, Joe Schorge: "Having worked together for many years now, they fully understand the Isomer ethos and process, and we really appreciate the value that this long-term relationship brought to this mandate from start to finish. We look forward to continuing to work with Karma, Ronan, Will and the rest of team.”  Naturally, we're incredibly excited about having the Haynes Boone team with us as sponsors of the Firm of The Year Awards - yet another testament to their support for the EUVC ecosystem. We strongly encourage you get in touch with Karma and the team for a great experience

Today on the podcast we have Tom Blomfield - founder of not one but two UK unicorns - Monzo and GoCardless. We asked Tom on the show to give the inside story on what it takes to found a multi-billion dollar business - the character traits but also the sacrifices. Are there consistent characteristics that unite leading founders, and ultimately is the struggle worth it?To say scaling Monzo has been challenging would be an understatement. From its messy origin emerging from a competitor, to convincing regulators to allow a 29 year old run to a bank, to dealing with the highs and lows of an intrusive British Press, forging Monzo from nothing has been extremely tough.Tom is incredibly open about the toll Monzo took on his mental health. He ultimately left in 2021 to become a prolific angel investor - seeing entrepreneurship from the other side of the table. We co-invest with Tom regularly and have loved working with him as a product-focused board member for our portfolio company Kapu. He recently moved to San Francisco to join Y Combinator as a Group Partner. There are a few people in the world better positioned than Tom Blomfield to identify what it takes to create a technology giant from scratch. Hosted on Acast. See acast.com/privacy for more information.

Another month, another "News From the Fintech Front." In Episode 223, March 2024 unfolds with the latest in fintech, hosted by Elizabeth Kleinveld. Joined by Oana Ifrim, Lead Editor at The Paypers, and David Gyori, CEO of Banking Reports London, the episode delves into the industry's hottest topics. Discussions center around the transition from cash to central bank digital currencies (CBDCs), Capital One's acquisition of Discover, and its implications for competition and fintech. The episode also explores the EU's instant payments regulation and its challenges for banks, GoCardless's acquisition of Nuapay for addressing new use cases, and the evolving landscape of digital disruption and adaptability for survival. Moreover, increased regulation affecting Banking-as-a-Service (BaaS) businesses, banking anomalies like Commercial Bank of Ethiopia's glitch and talent shortages, and innovative solutions like "Monzo Mafia" startups automating coding processes are thoroughly examined. ‌ Oana Ifrim: https://www.linkedin.com/in/oana-ifrim/ Lead Editor, The Paypers David Gyori: https://www.linkedin.com/in/davidgyoribankingreports/ CEO of Banking Reports London

Welcome to another episode of Category Visionaries — the show that explores GTM stories from tech's most innovative B2B founders. In today's episode, we're speaking with Ravin Thambapillai, CEO and Co-Founder of Credal, an AI security company that has raised $5 Million in funding. Here are the most interesting points from our conversation:  Ravin's Unique Background: Growing up in a risk-averse immigrant household and navigating a traditional British boarding school's rigid environment, Ravin developed a penchant for impactful work, setting the stage for his future entrepreneurial ventures. Transition from Academia to Tech: Ravin's journey through Oxford, Google, GoCardless, and Palantir exposed him to the power of focusing on impactful problems, guiding him towards the startup ecosystem. The Inception of Credal: A dinner conversation about the potential and challenges of deploying generative models in sensitive sectors led to the birth of Credal, highlighting the serendipitous nature of startup ideas. Pivotal Early Decisions: The early days at Credal were marked by significant pivots, notably the shift from an AI application to a focused AI security product, driven by honest customer feedback. First Major Customer Win: The story of securing Checker as a customer through a unique outreach effort underscores the importance of creativity and personalization in early-stage customer acquisition. Vision for the Future and Scaling Challenges: Ravin shares Credal's ambition to create a controlled data environment for AI across industries, and the challenge of maintaining a high talent bar as the company scales.

Irish banks offer significantly poor digital services in comparison to our EU counterparts. Undertaking a significant digital transformation project, with potential costs exceeding millions of euro, becomes a discretionary decision for Irish banks due to the lack of competition for banks to revamp their digital services. These are the thoughts of Roisin Levine, the Head of Partnerships, UK & Europe at Wise, and Ronan recently spoke to Roisin.  Roisin talks about her background, what Wise does, Irish Banks, and more More about Roisin: Roisin Levine, is the Head of Partnerships, UK & Europe at Wise and is the powerhouse behind Wise Platform's partnerships with major banks like Monzo, N26 and fintech giants GoCardless, Brex, GooglePay, and many more. She specialises in providing comprehensive solutions to partners, encompassing cross-border payments and Correspondent Services. Her contributions have helped to establish Wise as a key industry player and have grown Wise Platform, Wise's global payment infrastructure for banks and major enterprises. Prior to joining Wise, Roisin was Head of Banks at Flux, and Head of Partnerships at Funding Options. She was recognised as a ‘Rising Star' in previous Women in Fintech Power lists and was nominated for the Women in Finance Young Leader of the Year award. 

Irish banks offer significantly poor digital services in comparison to our EU counterparts. Undertaking a significant digital transformation project, with potential costs exceeding millions of euro, becomes a discretionary decision for Irish banks due to the lack of competition for banks to revamp their digital services. These are the thoughts of Roisin Levine, the Head of Partnerships, UK & Europe at Wise, and Ronan recently spoke to Roisin. Roisin talks about her background, what Wise does, Irish Banks, and more More about Roisin: Roisin Levine, is the Head of Partnerships, UK & Europe at Wise and is the powerhouse behind Wise Platform's partnerships with major banks like Monzo, N26 and fintech giants GoCardless, Brex, GooglePay, and many more. She specialises in providing comprehensive solutions to partners, encompassing cross-border payments and Correspondent Services. Her contributions have helped to establish Wise as a key industry player and have grown Wise Platform, Wise's global payment infrastructure for banks and major enterprises. Prior to joining Wise, Roisin was Head of Banks at Flux, and Head of Partnerships at Funding Options. She was recognised as a 'Rising Star' in previous Women in Fintech Power lists and was nominated for the Women in Finance Young Leader of the Year award. See more stories here. More about Irish Tech News Irish Tech News are Ireland's No. 1 Online Tech Publication and often Ireland's No.1 Tech Podcast too. You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via our Anchor.fm page here: https://anchor.fm/irish-tech-news If you'd like to be featured in an upcoming Podcast email us at Simon@IrishTechNews.ie now to discuss. Irish Tech News have a range of services available to help promote your business. Why not drop us a line at Info@IrishTechNews.ie now to find out more about how we can help you reach our audience. You can also find and follow us on Twitter, LinkedIn, Facebook, Instagram, TikTok and Snapchat.

[Original air date, Nov 8, 2022] Miguel Armaza sits down with Matt Harris, Partner at Bain Capital Ventures and one of the Fintech OG legends who started his investing career back in 1995 and has been working with fintech entrepreneurs throughout several cycles. Some of his investments include GoCardless, Orum, Finix, Acorns, and many more.In this episode, Miguel stops by the Bain Capital Ventures office in New York City, where they discuss:Investing through economic cycles. Matt was a fintech VC during the Dot-com bubble - what did he learn once the bubble burst and what should young VCs keep in mind today?B2B vs B2C Fintech. Matt overwhelmingly prefers backing B2B companies with little to no credit risk. Why is that?The Future of fintech and why Bain is excited about the potential of embedded financeWhat makes a great investor, how founders should think about their board, why NYC is the capital of fintech… and a lot more!Want more podcast episodes? Join me and follow Fintech Leaders today on Apple, Spotify, or your favorite podcast app for weekly conversations with today's global leaders that will dominate the 21st century in fintech, business, and beyond.Do you prefer a written summary? Check out the Fintech Leaders newsletter and join 60,000+ readers and listeners worldwide!Miguel Armaza is Co-Founder and General Partner of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.Miguel on LinkedIn: https://bit.ly/3nKha4ZMiguel on Twitter: https://bit.ly/2Jb5oBcFintech Leaders Newsletter: bit.ly/3jWIp

Our expert hosts, Benjamin Ensor and Ross Gallagher, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.  This week's guests include: Amelia Isaacs, Senior Reporter at AltFi Rachel Pandyan, Ventures Product Lead at 11:FS We cover the following stories from the fintech and financial services space: Revolut launch Mobile Wallets (03:40) The Financial Stability Board could recommend new measures to limit the impact of social media on bank runs (16:16) Italy's Objectway acquire Canadian wealthtech Newst Wealth (28:35) Moody's Analytics taps Numerated for automated loan process (34:45) Comic Relief extends partnership with GoCardless to accept donations year round (44:45) Apple Pay finally open up NFC chip access to third parties after EU investigation (45:52) A retired teacher has her pension halted as her provider refuses to believe she is not dead (47:52) --------------------------------------- Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.  Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, AltFi, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry. Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL. Whether you're already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you. If you enjoyed this episode, don't forget to **subscribe** and **please leave a review** Follow us on **Twitter**: @fintechinsiders where you can ask the hosts questions, or **email** podcasts@11fs.com!

How does your marketing strategy find the balance between product and brand? B2B tech businesses often enter markets and try to grow through PLG. This does work, but oftentimes growth is slowed by a neglect of brand strategy.On this episode of the FINITE Podcast you'll hear from Nicola Hamilton, VP Marketing Brand and Communications at GoCardless. GoCardless is a hugely successful B2B fintech with a strong brand strategy built over 13 years. As their marketing communications leader, Nicola shares her approach to brand, and the distinction she's noticed between brand and product-led growth. You'll gain inspiration and insight as to how to balance the two. Support the show

Today I'm joined by Michael Christofides, who is the founder of PgMustard, a product which helps people speed up Postgres queries. Michael started out working for a Devtools company as a product manager and went on to run customer success at London based unicorn, GoCardless. Now, Michael might not be as well known and successful as other popular indie hackers, but he works on his own terms and has been committed to his project for years.In this episode I want to unpack why Michael stays committed to his product despite slow growth, his unique approach to the indie lifestyle and where he wants to go in future.Timestamps 00:00 - Intro 02:18 - Michael's early career 03:09 - The PGMustard idea 04:28 - Building for a market rather than scratching your own itch 06:23 - Launching PGMustard 08:15 - Going full time on PGMustard 09:47 - Leaving well paid jobs at $0 MRR 11:28 - Intentional slow growth 15:43 - Recommendations Recommendations Book - Small Giants Podcast - Panic Podcast Indie Hacker - Michael Koper My links Twitter Indie Bites Twitter Indie Bites YouTube Join the membership Personal Website 2 Hour Podcast Course PodPanda (hire me to edit your podcast) This Indie Life Podcast Sponsor - EmailOctopus

In this episode you will learn:[00:00:00] Introduction[00:05:15] Building an Enduring Firm[00:08:00] Challenges of Partnership Culture[00:10:43] Personal Brand vs Firm Brand[00:13:00] Succession Planning[00:17:00] Long-Term Commitment[00:19:00] LP Relationships[00:20:55] Advantages of a Partnership[00:21:37] Benefits of Scale[00:21:52] Building a Great Firm and Naming[00:23:00] Soft Aspects of Building a Firm[00:24:59] Unifying Themes in Firms[00:27:00] Progression in Venture Capital[00:29:40] Motivation and Managing a Firm[00:31:20] Understanding Carry[00:35:00] Managing Long-Term Careers[00:39:07] Carry Allocation[00:42:45] Team Dynamics and Carry Distribution[00:43:50] Inclusion of Back-Office in Incentives[00:44:40] Building a Successful VC Firm[00:45:56] Firm Evolution[00:47:32] Transition to a Bigger Institution[00:49:25] Challenges in Talent Retention[00:53:00] Philosophical Differences and Firm Evolution[00:57:00] Risks in VC Industry[01:02:00] Solo GPs vs. Venture Firms[01:04:38] Building a Healthy VC FirmAboutHussein is a partner at Hoxton Ventures. He currently represents Hoxton on the boards of Avantia Law, Baseimmune, BeyondRisk, Biocortex, Biotx, DruidAI, Finesse, Fy!, Giraffe360, Kbox, Kitt, Luminary, Peptone, PillSorted, Raptor Supplies, Really Clever, Rensair, Replai, Replan, Skin Analytics, TourRadar and XYZ Reality, and serves as a board observer on Behavox and Karakuri. He previously served on the boards of Babylon Health (NYSE:BBLN), bd4travel (acquired by Dnata), Campanja (acquired by 24/7 Media), Darktrace (LSE:DARK), Deliveroo (LSE:ROO), Panakeia, SOCOS (acquired by Sophos), Yieldify (acquired by Publicis) and Vidya Health.Hussein serves on the board of UCLB, the commercialization company of UCL and also sits on the advisory board of GTO Partners, a tech mid-market buyout firm, and Landscape, a venture capital review site. Previously he served on the board of Tech Nation, a UK quasi non-governmental organization. In a personal capacity, he is an angel investor in Apex:E3, Builder.ai, Callaly, GoCardless, Mellizyme, MyGlamm, Reachdesk and Signpost.While forming Hoxton, he helped Eros STX Global develop ErosNow, an online streaming video platform for Bollywood. Prior to Hoxton, Hussein was an associate with Accel Partners. He joined Accel from Microsoft Corporation. Earlier in his career, he worked with three startups, Safe-View (acquired by L-3), Radiance Technologies (acquired by Comcast) and Studio Verso (acquired by KPMG).Hussein holds an MBA from London Business School and did his undergraduate studies in Symbolic Systems at Stanford University.He stubbornly refuses to swear allegiance to a monarch and remains a proud American.

“There is no entrepreneurial gene, I don't think,” says James Wise, partner at VC firm Balderton Capital and author of Start-Up-Century.He adds:“I don't think it is in your DNA. But certainly, your upbringing and the role models you have around you do make a big difference.”Wise gives us the full skinny on his new book, Start-Up Nation, which offers a fresh look at the rise in entrepreneurship and startups and how they are changing the world of work as well as what the changing economy means for the future.He talks about fintech luminaries, such as GoCardless founder Hiroki Takeuchi who was “integral” to some of the thinking behind the book.On Monzo co-founder Tom Blomfield and Revolut co-founder Nikolay Storonsky, Wise said:“If you look at the backgrounds of Tom and Nikolay, they are both incredibly competitive, entrepreneurial people.”Wise also offers his view on some of the latest fintech trends.

20Angel is a series profiling European angel investors with the best Founder NPS. Episode 15 features Paul Forster, angel investor & co-founder and former CEO of Indeed, the #1 job search and recruitment service worldwide, now with 12k employees and $7bn in revenue. He holds an MBA from INSEAD and Master's degrees from Cambridge & Oxford Universities. He is also one of the UKs most prolific angel investors, with 80+ portfolio companies including Gocardless, Monzo, Lightdash, Habito and many more.  The format for 20Angel is consistent across show, with questions including: What are some of the non-obvious things they look for when investing in a company? How they work with their Founders? How Founders should approach them? What they think makes a great angel investor? The show is sponsored by Edda.co, a design-led software that allows you to see, in real time, the true dimension of your investments, and the value and impact they create. Edda Dealflow and Edda Portfolio streamlines the operations of funds, from managing due diligence and deal flow through to supporting portfolio companies. It brings the entire investment process together in one place, supercharging communications with portfolio companies, making investments much easier. To find out more, visit edda.co and request a demo using "Edda20VC".

How to Unlock the Power of Mindful Selling with Federico Presicci; In a fast-paced world where distractions and noise are in abundance… Learning how to slow down, get in touch with self and truly do the inner work is key for an intentional life. And when it comes to selling with intention, well…there's no difference! The gold lies in being present, focused on your customer and engaging in active listening.  Easier said than done, right? Aggressive sales quotas… Expanding expectations from management … And constantly having to prove yourself can leave you feeling defined by your “number”. Enter the art of mindful selling and your guide, Federico Presicci of GoCardless.  Together, we'll unveil the secrets of harnessing mindfulness to elevate your sales game, foster deep connections, and drive meaningful results. Alright, enough talking… Hit that play button! WHAT WE DISCUSS: [1:17] - Who is Federico Presicci? [4:49] - What Federico would've done differently during his period of career depression [7:31] - How to communicate your emotional state to leadership [12:43] - Federico's definition of mindful selling [15:49] - Federico's top three impulses that sabotage working relationships [19:31] - Tips to reduce and acknowledge your internal dialogue before any sales calls [32:33] - An influential communicator Federico looks up to today NOTABLE QUOTES: [9:35] - “Conversations about how you're feeling will normally be pro-productive as long as you keep it neutral.” - Federico Presicci [12:54] - “Mindfulness is all about strengthening your presence, and presence is your ability to be there with the thing that is in front of you, so mindfulness selling is your ability to be there in the conversation from start to finish.” - Federico Presicci [31:44] - “The more introspective awareness I have, the more I'm able to notice them early on. And the faster I label them, the faster I reconnect to the present moment.” - Federico Presicci USEFUL RESOURCES & LINKS: GoCardless website: https://gocardless.com/ Connect with Federico on LinkedIn: https://uk.linkedin.com/in/federico-presicci Ravi Rajani's Website & Podcast: https://www.theravirajani.com/podcast Connect with Ravi on LinkedIn: https://www.linkedin.com/in/ravirajani/ Follow Ravi on TikTok: https://www.tiktok.com/@theravirajani Subscribe and watch the show on YouTube: https://bit.ly/3eAJQx0 ADDITIONAL RESOURCES: [FREE SCRIPT] Discover how to craft a magnetic 45-second elevator story: https://www.theravirajani.com/yourelevatorstory Hire Ravi for a keynote or storyselling workshop for your sales team: https://www.theravirajani.com/speaking Learn more about Ravi's Storyselling Bootcamp: https://www.theravirajani.com/thestorysellingbootcamp

In case you weren't paying attention, a whole boatload of activity happened across the European tech scene this week. So much so that we had trouble whittling down what to discuss and what to let slide. In discussion:- The Global Startup Ecosystem Report 2023 (GSER 2023)- German autonomous trucking company FERNRIDE announces it has raised $31 million in Series A funding. - Venture capital firm Molten Ventures has written down its holding in Revolut by 40%, adding to the fintech company's recent trouble as it struggles to gain a UK banking licence.- Stock trading app Freetrade is cutting its pre-money valuation by around 65% ahead of a planned Crowdcube fundraise later this month.- UK payments unicorn GoCardless is to cut 17% of staff in a bid to shave 15% off its cost base and quote unquote rediscover its scrappy startup energy.- Digital bank Zopa, also based in the UK, is rejigging its leadership team.- Amsterdam-based cloud banking provider Mambu has announced the immediate departure of its CEO and co-founder Eugene Danilkis for “personal reasons”.- France is openly courting to become the home of Tesla's next Gigafactory in Europe.- Earlier this week, Musk met with the Italian prime minister Giorgia Meloni as leaders in Europe attempt to woo the Tesla boss into building a new car manufacturing facility in their countries.- Less than a month old startup Mistral AI raised a seed round of €105 million at a €240 million valuation.- Wargraphs sells to M.O.B.A Network for €50 million.- Wayflyer renews debt line of $300 million from JP Morgan.- EU Regulation Update- Amsterdam - Framer AI- Mercedes adding ChatGPT to their cars- a16z crypto comes to London. - Pirate Summit scuttles the ship with its last burn.All this and a whole lot more on this week's Drive at Five!

Nicola Hamilton, Senior Director of Branding & Communications at GoCardless, outlines how businesses can get paid more easily and conveniently by using their service. She outlines that the challenge for GoCardless is the inertia of companies not realising how much money and time they can save by moving away from outdated, manual methods to automated, online payments. As someone who's worked in the industry for over 15 years Nicola counsels that fintech companies now need to focus on profitability more than growth.If you want to do business with the UK's leading brands, request an ALF Insight demo. Hosted on Acast. See acast.com/privacy for more information.

20Angel is a series profiling European angel investors with the best Founder NPS. Episode 5 features Matt Robinson, Co-Founder of Fintech Unicorn, GoCardless, and Co-Founder of Nested. He is also one of Europe's most prolific angel investors with over 200 investments. Some of the companies he's backed include Permutive, Cleo, Codat, Hopin, Incident.io, Lokalise, Pento, SoRare, Yapily, and many more. The format for 20Angel is consistent across show, with questions including: What are some of the non-obvious things they look for when investing in a company? How they work with their Founders? How Founders should approach them? What they think makes a great angel investor? Learnings from their Anti-Portfolio? The show is sponsored by Edda.co, a design-led software that allows you to see, in real time, the true dimension of your investments, and the value and impact they create. Edda Dealflow and Edda Portfolio streamlines the operations of funds, from managing due diligence and deal flow through to supporting portfolio companies. It brings the entire investment process together in one place, supercharging communications with portfolio companies, making investments much easier. To find out more, visit edda.co and request a demo using "Edda20VC".

Shahin chats with Marcus Oulds, VP of Commercial EMEA & APAC at Salesloft, to discuss how organisations should approach their sales and marketing in an economic downturn. Marcus is an experienced Head of Sales with a demonstrated history of working in the Digital industry, Marcus graduated from Queensland University of Technology with an MBA. He is skilled in negotiation, advertising, sales, and e-commerce. Marcus is a strong consulting professional, having previously led the hypergrowth components of businesses across APAC and EMEA such as Groupon, GoCardless & Google. The episode covers the following: How to approach business value realisationMarketing at SalesloftThe importance of LTVHow to materialise an account expansion Resources mentioned in this episode: Never Split the Difference - Chris VossThe Edge Newsletter - The Black Swan GroupTomasz Tunguz blogDave Gerhardt _________________ For your copy of the State of ABM in APAC Report (2022): https://xgrowth.com.au/abm-report/ Miss out on our latest webinar? Listen here: https://xgrowth.com.au/blogs/programmatic-abm/ Join the Slack channel: https://growthcolony.org/slack Hosted & Produced by Shahin Hoda, Allysa Maywald & Alexander Hipwell, from xGrowth We would love to get your questions, ideas and feedback about Growth Colony, email podcast@xgrowth.com.au

Join Heather Smith and Nick Sinclair Founder - Humanverse Group (TOA Global & AB² Institute) as they discuss the following trends and how they impact accountants and bookkeepers. Chat GPT  Embracing innovation: Automation, AI & Technology  Oversupply of clients Undersupply of staff Diversified skill sets and micro learning Inflation Practice Transformation (and whatever that means to you) Cyber Security and Data Protection The year of No Increased interest in data analysis and business advisory Building valuable communities for clients Connect with Nick Sinclair on LinkedIn here https://www.linkedin.com/in/nicksinclair/  TOA Global https://toaglobal.com/  AB² Institute https://ab2institute.edu.au/  TOACon 2023 https://toaglobal.com/toacon/  Transform Yourself, Transform Your Business Give yourself three days to recharge. Learn from world-class keynote speakers on building meaningful relationships and winning teams; managing adversity and change; the game-changing importance of mindset and mental health, and more. You'll leave a better leader, with strategies to move your firm and your team members' careers forward. Subscribe to the Accounting Apps newsletter here http://HeatherSmithAU.COM  This recording was for the Cloud Stories podcast and was recorded at the GoCardless BuzzLabs at Sydney Accountex 2023. Many thanks to the GoCadless production team. GoCardless:  https://gocardless.com/en-au/  I strategically partner with TOA Global. You can read my https://endorsementdisclosure.com  

In this episode Kieran and Hector speak to Federico about making the move into enablement from being a salesperson. Federico also talks to us about his belief in wellness and its importance within enablement.

Elite Dealers is a brand new show brought to you by our very own CRO, Pim Roelofsen, where he talks with leading sales professionals across the industry where they share their best deals and what made their deals so special.In the second episode - Pim chats to Emerging Manager at GoCardless, Conor Hyland. Conor Hyland is an Emerging Manager at GoCardless, who has a 10-year career that has taken him across the globe.Of his 10 years in the sales industry, 7 were spent in the Middle East. Conor's first role was as a Community Affairs project manager with Microsoft, after which he would venture across to the Middle East. After starting as a Trade Development executive in Dubai for Enterprise Ireland, he would go on to have roles that led him to corporate training, revamping sales and GTM teams, and would speak at live events in front of over 400 people.After finishing his time in the Middle East with LinkedIn, Conor then went back to Ireland to do his MBA before joining GoCardless after desiring to enter the fintech space.Whether it was taking the plunge with Enterprise Ireland and moving to the Middle East or speaking to hundreds of people to train and revamp Go-To-Market teams, Conor Hyland has had a breadth of experience in his 10 years in sales

Season 4 Episode 9 | Recorded January 6, 2023 Sponsored by AppStream powered by The GrowthLab The new Expensify Fragrance: "Consequences" by Expensify Don't be tardy to the Coach Mackenzie party. That's right. You're listening to VarsityTips formerly known as NiksTips with Scott and Nikole, where they sit down and discuss a hot topic to get Nik's hot takes and tips. It's the same show you've grown to know and love. We're calling it something new to fit the curriculum at Accounting High. So lace up your sneaks and stretch out because VarsityTips is now in session. Talking to Expensify Expensify Tattoo Accountant Bracket Challenge “March Appness” Automation in Firms Writing of the AppS.T.R.E.A.M. Rap AppStream Staffing and Social Media Losing Money on Paper Getting Back in the Grind Hiring in the US and Philippines Cultural Differences and Business Meetings Big Swings ChatGPT and Accounting Forms of Communication Firm owners doing their own accounting Quickbooks and Xero Expensify Accounting High GuidePosts What to do about staffing? Staff Poaching Socials as a Way to attract employees Testing Employees? Contractor to Employee Trial Employee Socials and Showcasing Your Company We Figured out this podcast thing The Ambitious Bookkeeper Sound Editor Spotlight Bloopers AppS.T.R.E.A.M. Rap All the shoutouts: Expensify, Clayton Oats, Amy Vetter, Kenji, Nick Pasquarosa, Blake Oliver, David Leary, Byron Patrick, GoCardless, Randy Crabtree, Ryan Lazanis, Jason Staats, AppStream, GrowthLab, Christopher Leon, Matthew Meyer, Ashley Carroll, HubSpot, Ignition, Xero, Karbon, DialPad, ChatGPT, Paul Seaton, Zapier, Chad Davis, James Ashford, Bo Burnham, Serena Shoup --- Send in a voice message: https://anchor.fm/accountinghigh/message

In our journey of reducing our carbon footprint, it turns out that it's not only what we buy that can make the difference — how we pay for things can play a part, too. According to a GoCardless study, using alternative payment methods like ACH can help consumers lower their carbon footprint by generating zero carbon emissions. This comes in comparison to credit cards, which in 2021 generated an amount of CO2 so high it was the equivalent of driving a diesel car around the Earth approximately 43,000 times. Considering that consumers are actively looking for more ways to reduce their environmental impact, how should we think about payments? How can this sector decarbonize, and what impact can that have? To help us answer these questions, I've invited Ben Knight, Head of Environmental Sustainability at GoCardless, a direct bank payment solutions company. Ben's diverse experience paired with his passion for sustainability and the fact that he's just a great person to talk to, resulted in a really fun conversation.

Alan, Founder of Talk DEI is a technology entrepreneur and business developer with experience across multiple startups, including Riskalyze, GoCardless, Zendesk and Splunk. He combines his interest in technology with a longstanding interest in DEI issues.  In this episode Alicia and Alan discuss: Why Alan started Talk DEI  How Alan built his network for Talk DEI The process of transitioning and being black  The power of internal support groups  Growing a suicide helpline for Transgender men Attending 26 schools growing up Connect with Alan via Linked In - https://www.linkedin.com/in/alanbray/  Email. - abray@braymedia.co  https://www.talkdei.io/   

Miguel Armaza sits down with Matt Harris, Partner at Bain Capital Ventures and one of the Fintech OG legends who started his investing career back in 1995 and has been working with fintech entrepreneurs throughout several cycles. Some of his investments include GoCardless, Orum, Finix, Acorns, and many more.In this episode, Miguel stops by the Bain Capital Ventures office in New York City, where they discuss:Investing through economic cycles. Matt was a fintech VC during the Dot-com bubble - what did he learn once the bubble burst and what should young VCs keep in mind today?B2B vs B2C Fintech. Matt overwhelmingly prefers backing B2B companies with little to no credit risk. Why is that?The Future of fintech and why Bain is excited about the potential of embedded financeWhat makes a great investor, how founders should think about their board, why NYC is the capital of fintech… and a lot more!Want more podcast episodes? Join me and follow Fintech Leaders today on Apple, Spotify, or your favorite podcast app for weekly conversations with today's global leaders that will dominate the 21st century in fintech, business, and beyond.Do you prefer a written summary, instead? Check out the Fintech Leaders newsletter and join 47,000+ readers and listeners around the world!Miguel Armaza is Co-Founder & Managing General Partner of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.Miguel on LinkedIn: https://bit.ly/3nKha4ZMiguel on Twitter: https://bit.ly/2Jb5oBcFintech Leaders Newsletter: bit.ly/3jWIpqp

In this episode, our host Anika Zubair chats with Pat Phelan, Chief Customer Officer at GoCardless about charging for customer success.To charge for customer success or not to charge is the question many SaaS companies are currently asking themselves. It can be tricky to know whether or not it should be a part of the cost of goods sold or if it should be charged for as a premium service. So, how can companies start to charge for success? And what are some metrics CS leaders should track if they do?Podcast enquiries: sofia@planhat.com

With me today is a man who needs no introduction, especially in the European startup scene - Matt Robinson. Matt founded two incredible companies - Nested and GoCardless and is a prolific founder and angel in the ecosystem. Today, you'll hear about: 1) The Path to Being a Successful Serial Founder How did Matt Get There? What Type of Training is Helpful for Being a Founder? Does it Get Easier the Second Time Founding? Overcorrecting from One Startup Journey to the Next We Often Ascribe Failure to the Wrong Things 2) Tips for Company Building Context is King The Pros and Cons to Having Prior Founders and Operators on Your Board Figuring out the Shape of What You are Trying to Build Growth at All Costs vs Unit Economic Focus How Being a Founder Changes his view of Angel Investing Why You Should Really Focus on the Cash Flows of Your Business 3) Scaling and Leading Teams Consistency in Leadership Style Alignment of Style, Mission, Purpose What he looks for in Teams as an Angel Companies Come From the Mind of Many People, not One Every Company Faces an Existential Threat Each Year, Whether You See it or Not 4) How to Survive The Journey Challenges Matt Has Faced in the Journey How to Maintain Sanity Along the Way Treat Both Triumph and Disaster as an Imposter Paying it Forward in the Ecosystem Matt mentioned the Poem 'If', by Rudyard Kipling:

On today's news show Todd Anderson, Kabir Kumar and Peter Renton discuss big fintech news from the SEC, Silvergate Bank, JPMorgan Chase & Co., Polygon Technology, FDIC, GoCardless, DriveWealth, Betterment and more.Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes