Podcasts about Sudoku

Take Minesweeper. Add Sudoku logic. Put cats on it. Congratulations, you've just made $200,000 a day..We break down Meow Doku by Oakever, the cat-puzzle that came out of nowhere to shake up a category that hadn't changed in a decade. They walk the game (it's Minesweeper crossed with Sudoku — one cat per color, per row, per column, cats can't touch — simpler than Minesweeper and endlessly satisfying), the pure ad monetization (100% ads, no IAP, ~80%+ from interstitials, a clever cooldown timer that tightens the longer you play), and the numbers (~400K downloads/day, 2M+ DAU with huge US and Japan share, an estimated ~$200K/day and climbing). Then the portfolio: Oakever (real name Learnings / Beijing Lexing) is a fully bootstrapped, Singapore-based Chinese giant with a ~200-300 person R&D team, 70M MAU, a billion cumulative downloads, five straight years of 100%+ revenue growth, and a claim to being the #1 Chinese game company by ad revenue on Meta and Google. And the twist that makes the whole thing a masterclass: MeowDoku isn't original — it's a cats reskin of "Queens Master Sudoku," a game that sat dormant making almost nothing for a year and a half until Oakever found it, added cats, and out-executed everyone on UA. Plus, this game is a LINKEDIN GAME!!⏱️ TIMESTAMPS00:00 The game we've wanted to cover for 3 years03:30 Minesweeper meets Sudoku — the core rules06:30 Why it's simpler than Minesweeper (and better)10:20 100% ads — the cooldown timer trick14:30 The numbers — 2M DAU, ~$200K/day22:50 Inside Oakever's monster portfolio27:30 The bootstrapped Chinese ad-revenue king36:40 The twist — it's a reskin of Queens Master SudokuThis episode is brought to you by Kinoa — the AI operating system for mobile game operations: flows, live segments, in-app messages, push notifications, and A/B testing in one place, run by the operators who own the numbers. Carry1st saw +43% ARPDAU; PlayStudios saw +31% revenue on Tetris Block Party. Learn more at Kinoa.http://www.kinoa.ai?utm_source=MatejPodcast&utm_medium=Link&utm_campaign=Matej+Podcast&utm_id=100PVX Partners offers non-dilutive funding for game developers.Go to: https://pvxpartners.com/They can help you access the most effective form of growth capital once you have the metrics to back it.- Scale fast- Keep your shares- Drawdown only as needed- Have PvX take downside risk alongside you+ Work with a team entirely made up of ex-gaming operators and investorsFor an ever-growing number of game developers, this means that now is the perfect time to invest in monetizing direct-to-consumer at scale.Our sponsor FastSpring:Has delivered D2C at scale for over 20 yearsThey power top mobile publishers around the worldLaunch a new webstore, replace an existing D2C vendor, or add a redundant D2C vendor at fastspring.gg.This is no BS gaming podcast 2.5 gamers session. Sharing actionable insights, dropping knowledge from our day-to-day User Acquisition, Game Design, and Ad monetization jobs. We are definitely not discussing the latest industry news, but having so much fun! Let's not forget this is a 4 a.m. conference discussion vibe, so let's not take it too seriously.Panelists: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jakub Remia⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠r,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Felix Braberg, Matej Lancaric⁠Join our slack channel here: https://join.slack.com/t/two-and-half-gamers/shared_invite/zt-3bckldvr8-8PXvzciMWdheOzED9hq0SA---------------------------------------Matej LancaricUser Acquisition & Creatives Consultant⁠https://lancaric.meFelix BrabergAd monetization consultant⁠https://www.felixbraberg.comJakub RemiarGame design consultant⁠https://www.linkedin.com/in/jakubremiarPlease share the podcast with your industry friends, dogs & cats. Especially cats! They love it!Hit the Subscribe button on YouTube, Spotify, and Apple!Please share feedback and comments - matej@lancaric.me

Block Blast got pulled from Google Play, and everyone assumed it was catastrophic. It wasn't — DAU dipped from about 56M to 50M and stabilized. The real story is much more interesting: Block Blast has hit its scale ceiling on the core game, and their answer is to quietly turn the app into a games portal.Jakub Remiar flies solo for a single-game Review Radar update on Block Blast, six months on from the original deep-dive. He covers the takedown's actual impact (minimal, and DAU had already peaked in March), the massive UA downscale (from ~30,000 creatives and 1.5M downloads/day in December to ~5,000 creatives and ~600K/day now — a downscale, not a decline), the arrival of Block Blast's first real competitor (Color Block Combo Blast from Chinese studio Flyers Technology, growing fast but on tier-2/tier-3 traffic with almost no US DAU), and the pivot that matters most: "More Games" has moved from a hidden settings menu into a full main-menu button, now housing eight fully-fledged games (Fruit Merge, Mahjong, Sudoku, and more) — the same playbook as the no-wifi offline-games portals. Plus Sensor Tower's ad-revenue estimate (~$22M/month, ahead of Vita Mahjong) and the standing Jakub-vs-Felix bet on whether Block Blast ever passes Garena Free Fire.The read: don't sleep on this game. The core has peaked, but the winter blitz is probably coming — and the portal play is the real evolution.━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━⏱️ TIMESTAMPS00:00 Revisiting Block Blast — six months on01:30 The takedown — how much damage did it actually do?03:00 The first real competitor arrives05:30 Why the competitor isn't a real threat (yet)07:00 The massive UA downscale — 30K creatives to 5K10:09 The pivot — "More Games" hits the main menu14:00 $22M/month in ads and the Garena Free Fire bet17:00 Has Block Blast peaked, or is the winter blitz coming?Potensus is a premium ad network built by people who've actually been on both sides of this industry - game publishers, agencies, and successful exits. They get it.Here's the thing - Potensus has direct deals with Amazon, Apple, Coca-Cola, Vodafone. Not programmatic. Direct. Those budgets land in your game at premium CPMs, no middleman tax.And they handle everything with their in-house team. PLUS they're partnered with PlayableMaker WINK WINK - so they'll take a brand's YouTube video or a static banner and actually turn it into a playable ad or rewarded video. Proper interactive format, built for gaming inventory. Brands getting a gaming-native creative, publishers getting higher CPMs. Everyone wins.Head to potensus.com to get started or check their creative portfolio here https://vimeo.com/showcase/12093300?fl=so&fe=fs---------------------------------------This is no BS gaming podcast 2.5 gamers session. Sharing actionable insights, dropping knowledge from our day-to-day User Acquisition, Game Design, and Ad monetization jobs. We are definitely not discussing the latest industry news, but having so much fun! Let's not forget this is a 4 a.m. conference discussion vibe, so let's not take it too seriously.Panelists: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jakub Remia⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠r,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Felix Braberg, Matej Lancaric⁠Join our slack channel here: https://join.slack.com/t/two-and-half-gamers/shared_invite/zt-3bckldvr8-8PXvzciMWdheOzED9hq0SA---------------------------------------Matej LancaricUser Acquisition & Creatives Consultant⁠https://lancaric.meFelix BrabergAd monetization consultant⁠https://www.felixbraberg.comJakub RemiarGame design consultant⁠https://www.linkedin.com/in/jakubremiar---------------------------------------Please share the podcast with your industry friends, dogs & cats. Especially cats! They love it!Hit the Subscribe button on YouTube, Spotify, and Apple!Please share feedback and comments - matej@lancaric.me

With James Woodfall, Communication and Behavior Specialist, Raise Your EI As AI makes expertise more accessible, what becomes an advisor's true advantage? EI expert James Woodfall explains why authentic human connection may be the one thing technology can't replicate. In Summary As artificial intelligence reshapes how information is delivered, financial advisors are being challenged to rethink what truly differentiates their value. Mindy Diamond sits down with James Woodfall, a former wealth management business owner turned emotional intelligence expert and founder of Raise Your EI, to explore why emotional intelligence may become one of the profession's greatest competitive advantages. Together, they discuss how rapport, curiosity, and authentic human connection influence trust, referrals, leadership, and client loyalty and why those skills can be developed just like technical expertise. The conversation also examines the difference between AI's “synthetic empathy” and the authentic relationships clients continue to value—and why that distinction matters to financial advisors now more than ever.   The Storyline For decades, advisors have built successful businesses by combining technical expertise with thoughtful financial guidance. But as AI makes information more accessible and planning tools more sophisticated, expertise alone is becoming less of a differentiator. James Woodfall believes the future belongs to advisors who master something technology cannot authentically replicate: human connection. Drawing on his experience as both a former wealth management firm owner and a specialist in communication and behavioral science, James explains why emotional intelligence isn't simply a “soft skill.” It's a business skill that affects nearly every aspect of an advisory practice—from building trust and earning referrals to leading teams and helping clients make difficult decisions. Mindy and James explore why asking better questions matters more than having better answers, how curiosity creates stronger relationships than scripts ever can, and why advisors who create memorable client experiences may find themselves even more valuable in an increasingly automated world. The conversation ultimately reframes AI not as a replacement for advisors, but as a catalyst forcing the profession to rediscover the uniquely human qualities clients have valued all along.   Topics Covered Emotional intelligence as a business skill Building trust through rapport and curiosity Authentic empathy vs. synthetic AI empathy The psychology behind client decision-making Why referrals are rooted in emotional outcomes Coaching advisors to improve communication Leadership and emotional intelligence AI's impact on advisor differentiation Creating premium client experiences Future-proofing advisory businesses > Download a transcript of this episode… Listen and Learn Highlights for Advisors Why do better questions lead to better financial advice? (6:10) James explains why financial planning is only as good as the conversations that precede it—and why understanding a client's fears and aspirations leads to better outcomes than simply gathering financial facts. How does emotional intelligence translate into business growth? (15:30) Rapport isn't simply about making clients feel comfortable. James discusses why advisors who build trust quickly tend to earn more referrals and become significantly more referable. Can emotional intelligence actually be learned? (37:05) Contrary to popular belief, emotional intelligence isn't an innate personality trait. James explains why it is a trainable skill and how advisors can intentionally improve it throughout their careers. What makes authentic empathy different from AI? (39:10) One of the episode's most compelling discussions explores the difference between AI's ability to simulate empathy and the authentic emotional connection that develops between two people. Why should advisors think more about experience than efficiency? (45:10) Clients don't always pay more for information. Often, they pay more for confidence, judgment, reassurance, and the experience of working with someone they trust. Will AI replace advisors or elevate the best ones? (46:55) James shares why he believes AI is more likely to automate routine work while making relationship-centered advisors even more valuable. Key Takeaways Emotional intelligence is a measurable business capability—not simply a personality trait. Stronger client relationships begin with curiosity rather than advice. Advisors who solve emotional concerns make it easier for clients to recommend than advisors who simply deliver technical expertise. AI may replicate information, but authentic trust remains distinctly human. Premium advisory relationships will increasingly be defined by the experience clients receive—not just the answers they're given. Emotional intelligence improves leadership, client retention, referrals, and advisor well-being. The firms that embrace both technology and human connection will likely be best positioned for the future. https://youtu.be/xlQMQm6mqtc Quotable Moments “Rapport building is one of the foundational things for trust building.” “It's not real empathy. It's synthetic empathy.” “If all of our decisions were made on price, Ferrari wouldn't have a business.” “The advisors who create authentic human connection may be the ones who remain untouchable.” FAQs What is emotional intelligence, and why does it matter for financial advisors? James defines emotional intelligence as the ability to recognize, understand, and influence emotions in ourselves and others. For advisors, those skills strengthen communication, trust, leadership, and client relationships. Can emotional intelligence actually be developed? Yes. Unlike IQ, emotional intelligence can be improved through intentional practice, feedback, coaching, and greater self-awareness. Why do referrals have so much to do with emotional intelligence? Clients often remember and recommend how an advisor made them feel more than the technical work performed. Solving emotional concerns creates stories clients naturally share with others. What does James mean by “synthetic empathy”? AI can recognize language patterns and respond empathetically, but it doesn't genuinely experience human emotion. James argues that authentic empathy remains one of an advisor's greatest competitive advantages. How should advisors think about AI? Rather than viewing AI solely as a competitor, advisors should use it to improve efficiency while investing more time in conversations, judgment, and relationships that technology cannot fully replace. What is the biggest mindset shift advisors should make? Stop viewing emotional intelligence as a soft skill. Treat it as a business skill that directly influences growth, leadership, client loyalty, and long-term differentiation. James defines emotional intelligence as the ability to recognize, understand, and influence emotions in ourselves and others. For advisors, those skills strengthen communication, trust, leadership, and client relationships. Yes. Unlike IQ, emotional intelligence can be improved through intentional practice, feedback, coaching, and greater self-awareness. Clients often remember and recommend how an advisor made them feel more than the technical work performed. Solving emotional concerns creates stories clients naturally share with others. AI can recognize language patterns and respond empathetically, but it doesn't genuinely experience human emotion. James argues that authentic empathy remains one of an advisor's greatest competitive advantages. Rather than viewing AI solely as a competitor, advisors should use it to improve efficiency while investing more time in conversations, judgment, and relationships that technology cannot fully replace. Stop viewing emotional intelligence as a soft skill. Treat it as a business skill that directly influences growth, leadership, client loyalty, and long-term differentiation. Related Resources Why AI Matters Now: Filling the Estate Planning Gap with Wealth.com The Paradox of Choice Traps Successful Advisors Freedom vs. Familiarity: Is It Worth Disrupting Comfort for Something That Might Be Better? Guest Bio James Woodfall, founder of Raise Your EI, is a former financial planner who now advises financial services and firms on how they can leverage emotional intelligence (EI) to improve individual and organizational performance. He is the co-author, with Cliff Lansley, of “The Heart of Finance,” which teaches finance professionals to develop the emotional intelligence needed to build effective and profitable client relationships. NOTE: The views and opinions expressed by the guests on this podcast are their own and do not necessarily reflect the views and opinions of Diamond Consultants. Neither Diamond Consultants nor the guests on this podcast are compensated in any way for their participation. View the transcript of this episode… Emotional Intelligence: The “Untouchable” Differentiator in an AI World A conversation with Mindy Diamond and James Woodfall, Communication and Behavior Specialist at Raise Your EI.      Mindy Diamond: Welcome to the latest episode of our podcast series for financial advisors. Today’s episode is Emotional Intelligence: The “Untouchable” Differentiator in an AI World. It’s a conversation with James Woodfall, Communication and Behavior Specialist from Raise Your EI. I’m Mindy Diamond, and this is the Diamond Podcast for Financial Advisors. At Diamond Consultants, we help elite advisors identify the right environment for their businesses to thrive, whether that’s at a wirehouse, boutique, or independent firm. With nearly three decades of experience, we’ve guided thousands of advisors and represented more than a quarter of a trillion dollars in assets transitioned. And each year, one in four advisors managing a billion dollars or more who change firms are our clients. Our process is education driven and based on building relationships, starting as your strategic partner well before you’re even thinking of a move. To schedule a confidential conversation, call us at (908) 879-1002. Wondering why advisors change firms and where they’re headed? Are transition deals going up or down? Those very questions and more inspired us to create our Annual Advisor Transition Report. It’s the award-winning, data-driven resource designed for advisors that connects the dots between the motivations around movement and the firm’s appetite for top talent. Arm yourself with the knowledge you need to make smart decisions. Download your copy at diamond-consultants.com/transitionreport. For years, advisors have competed on expertise, the ability to solve problems, deliver answers, and provide guidance clients couldn’t easily find on their own. But today, those answers are becoming easier to access via artificial intelligence and tools like ChatGPT, Claude, and Perplexity. AI can generate planning ideas, summarize complex topics, and answer questions in seconds. As the technology continues to improve, it raises an important question. If information becomes increasingly commoditized, what will clients continue to value most? My guest today, James Woodfall, is the Founder of the training firm, Raise Your EI, and a former wealth management business owner. James now helps advisors, leaders, and organizations strengthen the communication and behavioral skills that drive trust, influence, and performance. Skills rooted in emotional intelligence or EI, something that AI cannot authentically replicate. What’s interesting about James’s perspective is that he doesn’t view emotional intelligence as a soft skill. He views it as a business skill, one that impacts how advisors build rapport, earn referrals, lead teams, deepen client relationships, and ultimately differentiate themselves in an increasingly competitive marketplace that includes human and machine-driven advice. Our conversation explores why rapport is the foundation of trust, how emotional intelligence can be developed like any other professional skill, and why advisors who learn to create authentic human connection may be best positioned to thrive alongside AI, not compete against it. Or as James puts it, remain untouchable in the face of a changing world. Because while technology may continue to reshape how advice is delivered, the experience of being understood, trusted, and guided by another human being remains remarkably difficult to replicate. So, let’s get to it. James, thank you for joining me today, especially coming all the way from the UK. I’m grateful. James Woodfall: Thanks for having me on. Mindy Diamond: So, let’s start at the beginning. You’re a different kind of guest for us, and a topic that is near and dear to my heart because I’m always all about emotional intelligence and EQ, but it’s a topic that sometimes can feel a little squishy to some folks. So, tell us a little bit about your background and really how you got into the world of wealth management. James Woodfall: I got into wealth management probably was by accident while I was, I think about 19 years old. I got a job at a bank because I was living with different jobs and it was the first company that would take me. So I ended up working in a bank as a cashier in a branch. And then after a series of different career moves, I ended up running my own wealth management firm for about nine years, which I sold about three and a half years ago. Around the time that I was selling it, I did my first master’s degree in communication and behavior analysis, and that’s when I started taking a bit of a deep dive into understanding emotional intelligence and behavior and communication. But really, I started that journey before I sold my wealth management company, and really the goal was, how can I become a better financial advisor to my clients by having a better understanding of their psychology behavior around money so that I could communicate with them more effectively, help them build their plans? So I had a bit of a… like a lot of people I speak to in wealth management, they fell into it. Mindy Diamond: So, a lot to unpack there and I’m fascinated by your story. Tell us a little bit about how you began to use or leverage emotional intelligence. You say you got into it or were fascinated by it because it was a way of helping your clients. So, talk to us a little bit about that. How did you begin to see the impact long before you started this business? James Woodfall: So going back a couple of steps to that. When I started the business, it was very transactional. You’d sit down with the client, you find out about what sort of assets they have, what type of plans they have already, and you look for gaps where you can optimize things, or there was a product which they need which you didn’t have. But I moved away from that type of service to a financial planning led service. So, where actually before we get talking about, well, how do we structure your world? We spend a lot of time building a plan in cashflow modeling software. So the one that I used was over at a company called Voyant, and effectively I build a cashflow plan for the clients, which would map out based on assumptions of what age they would reach financial independence. And then that then would then move on to, how to we optimize your holdings? Now what occurred to me pretty quickly in offering that service is that the outputs from that type of exercise are only as good as the inputs. So you’re really relying on the client to be able to come up with the answers to the questions that you ask them to make the financial plan work. And in my experience, quite a lot of the time you sit down with these people and you ask them, “Imagine you’re retired, what does an ideal week look like for you?” So, what I realized is actually I was asking clients a lot of questions which no one had ever asked them before, such as, “If you go retire, imagine you’re retired tomorrow, what does your idea week look like?” Very rarely do we get asked that day-to-day, especially not from friends, family members, certainly. So I went off and actually did a diploma in coaching because I thought initially I want to become better at actually getting people to think about the future and think about plans. And in doing that, I ended up wanting to take a bit of a deeper dive into understanding behavior at a higher level. So that led me on to getting my masters. Impacts on clients though is that I became, and me as well, is that I became a far better listener first. So I listened first, I stopped making so many assumptions as I found I had about people. And really, I think that changed the dynamic in terms of me constant, I suppose, dictating to people about what they should be doing. So of course that’s what a good advisor does, isn’t it, is advice. You switch around into actually making sure you’ve got a deep understanding of people’s hopes, fears, goals, dreams, and then ultimately, you can help them better in terms of optimizing their financial plans and wealth. Mindy Diamond: Yeah. 100% of what you just said speaks to me in a big way, because that is 100% our philosophy. Most recruiters, I don’t mean it disparagingly, but most recruiters in general are pretty transactional. They see a hammer, they see a nail. So, a recruiter sees a financial advisor and he’s a means to an end to making a deal to a transaction. And our whole approach from day one was never about seeing you, financial advisor, as a transaction, but rather first and foremost, wanting to understand what’s important to you. And we get told all the time that we were asking questions that nobody ever asked them before. And I want to unpack it more, because I love what you’re saying. The goal as far as I see it is not just to ask a bunch of questions nobody asked before, but it’s to ask questions as a means to an end, to start out by asking questions that make somebody comfortable that tell them that you care about them. Then it’s about asking questions that they’ve never been asked before because the answers to a question like, “How do you see yourself behaving in retirement,” has everything to do with how much money they’ll need to retire. So, one informs the other. In our world asking somebody, “What are the things that spark you and what are the things that really don’t? And what will you do with this information?” And all those sorts of questions are questions many people had never been asked before, especially if somebody was looking at them as a transaction. And yet, it’s what deepens relationships, it’s what creates trust, and it’s what allows you to identify me as a recruiter, identify the best solution or the best opportunity for someone. So, do you agree with that? Is there anything that I’m off about? James Woodfall: No, that’s exactly the point. I think I’m asking better questions as a wealth manager talking to your client. Because ultimately this is, I suppose, one of the things which comes from understanding emotional intelligence, is that for most of us, we make decisions in motion first and then we justify with logic and reasoning, which is basically back to from. If I was to start with logical reasoning and then expect people to make a buying decision. And so a lot of the time, especially with things like retirement savings, for example, because it’s in the future, it’s over there, especially if it’s 10, 20 years away, people think, “Well, why will I give up so much money a month now for something which is so far in the future that I can’t comprehend it yet?” But if you start reigning the questions in a way which gets to kind of the… Really what you want to uncover is, if you wake up at 3:00 in the morning and you can’t get back to sleep, what’s on your mind? Because if you can uncover that emotion that fits all that kind of pain or problem, then you deal with emotion first and logic second. Mindy Diamond: And it tells you what you need to solve for, right? James Woodfall: Exactly, yeah. Mindy Diamond: If what keeps me up is I’m worried I’m going to outlive my money, and you know that’s your true north in terms of how you begin to tackle that they’re thinking about the future, they want you to focus on the long term. Right? Is that what you get from that? What’s the typical answer you get to that question, that one in particular? James Woodfall: For retirement planning, it’s usually clusters around. “Well, I’m not sure I’m making the right decision. There’s lots of options that are complicated. But really, actually, am I going to have enough money? Am I going to run out?” Because it’s the big question, isn’t it? How long are you going to live and how much are you going to need? Mindy Diamond: Right. As I was preparing for this interview, I think I know the answer because I’m a person that lives in this world that believes fully in, I don’t have a degree in behavioral finance but I’m big on emotional intelligence, connecting, developing trust, and that I don’t have any right to sell anybody anything or suggest anything unless I’ve connected on an interpersonal level. But I don’t know that everybody believes that. So help us, our listeners to understand, why does this matter to financial advisors? So, I’m going to give you two examples. I’m a younger advisor that has, say, five to 10 years in the business, say $100 million or 100 million pounds under management and is looking to really build a business. How and why does the concept of emotional intelligence, of EI, matter to me? And then I’m going to ask you the same question again with respect to someone who manages a billion dollars or a billion pounds. How and why does it matter? James Woodfall: Yeah. I think probably a starting point is, let’s just clear up I suppose in definitions so that we understand what we’re talking about when we say emotional intelligence, it’s an EQ. Because I suppose let’s think about, let’s call EQ the measurement, and emotional intelligence is the concept. So the definition of emotional intelligence is it’s an ability, and it’s this ability to understand and influence emotions in ourselves and others. So within ourselves, can we perceive and understand our own emotions? What turns them on? What triggers them? Can we do something about that? Can we recognize it, manage it in the right context, or either initiate our emotions in the right context? And can we do that when we’re talking to other people? So, are we good at perceiving people’s emotions within different contexts, and are we good at influencing and utilizing that information to help us communicate more effectively? So, these are skills which requires regard within those two roles to make you effective. And so, one of the things that we’ve learned from probably 30 years of people studying emotion intelligence is that if emotion is involved within the job role, emotional intelligence correlates with job performance and has a meaningful impact on the difference between an average and a big performer. So regardless of whether it’s one of the two scenarios that you’ve said, performance improvements are always on the table. But one of the things which tends to happen as you move from, say, up in terms of the money that you’re managing is the stakes get higher. So quite often, you actually need a much far higher degree of self-management, a higher degree of self-awareness, a higher degree of ability to perceive emotions in others, and to be able to communicate with influence. Because quite often as you are dealing with clients who are more affluent, there’s a correlation between actually the skills that your clients have and the skills that they expect you to have as an advisor. So the higher you go up that sort of ladder in terms of value, the more effective you need to be. So that’s where that EQ measurement. If you had to sit down and do an EQ assessment, for example, you need to be scoring way above average the higher up you go. Mindy Diamond: How will somebody begin to notice that developing the emotional intelligence muscle, developing the quantity of EQ, how will that begin to show up and impact their business? James Woodfall: There’s a couple of ways, and I think it really does show up in self-awareness and self-management and awareness and understanding of others. So one of the things which will show up in terms of that awareness and understanding of others is, can you build trusted relationships quickly? So like those skills that we were talking about before about asking better questions and listening, especially the first time you meet a new prospective client, if you can really turn your ears on and get very, very curious about the person that you’re talking to, rapport building is one of the foundational things for trust building. And really, if you get rapport building right, one of the goals should be to find common ground early, because the minute that you can build a connection with people and you start uncovering things that you’ve got in common, it starts signaling to people that actually you’re someone who is like them, on their side, and that they’re someone that you can trust. Now people who get this right, they tend to close more clients and they tend to gain more referrals or recommendations to other clients. And when I used to run my business, referrals was the largest source of new clients. Every single year, all the other different marketing streams, they didn’t produce anything near referrals. And I think back to that, if you look back to the kind of retirement example, if you can really get an answer to that question of, you wake up at 3:00 AM, what’s on your mind, what’s up when you’re getting back to sleep? If you can uncover that and solve that, for a client, it’s far easier to articulate that to a friend than it is for them to explain the technicalities of what you did with their retirement savings. But it’s easier to articulate, “You should absolutely go and see James. We were worried about whether we’re saving enough, he solved that, it’s brilliant, you need to go and see him.” That’s what I mean, is that they’re able to articulate the emotional outcome. Mindy Diamond: Even though what we’re talking about here is someone making the case that strengthening one’s emotional intelligence will make you a better advisor, easier to say that, sounds logical. But you’re connecting it to, you’re saying that someone who actually gets this right, gets it better, is going to create more of an instant rapport rooted in trust, and likely grow their business because it makes them more referable. And those are things that certainly every young advisor wants, but every advisor wants. So, let me switch the tables a second. I get why a young advisor with 100 million wants to get to a billion, why this is really important. They want to do everything they can to really make themselves the most referable. But let’s take the advisor that’s on the back nine that has been doing this 30 years, manages a billion and a half of pounds, dollars in assets under management, is growing by referrals and it’s an organic referral stream. It’s a business that feeds itself. So, while everybody always needs to be in business development mode, they feel like they’ve cracked the code, they’ve got it covered. How and why does this concept impact a senior advisor, someone with a much bigger, more robust book of business? James Woodfall: Yeah, it’s interesting. So if we take a bit of a step back and look at a bit about what some of the research says about the impacts of emotional intelligence, there have been some studies done within financial services about the impact of your training on business outcomes. So there was a study done probably around about between 2000 and 2004 with Ameriprise, and they brought their agents through a year-long emotional intelligence development program. And it was interesting, they measured at the beginning of the program EQ, what someone’s EQ score was, but they measured things like health, anger, trade anger. So, how often were people experiencing anger, stress, and burnout. So they’re measuring all sorts of things other than EQ just to see what the impact of EQ training was. Now EQ scores went up, sales went up, I think on average of about 24% across four cohorts. But things like stress, burnout, health outcomes, perceived health outcomes, people are asked to rate, how would you rate your health, that went up. Experience of anger went down because people become better at managing it. So as you look at the kind of example that you described, I would say that as someone who’s in that stage of the career where they may not have the capacity to take on more clients. So just think, well, actually, I don’t want an uplift of 20%, 24% in sales because I might not process that. But one of the things which I suppose the EI research shows actually is that it impacts your quality of life. And there is finding which is quite common in research, is that actually EI scores correlate with age. So as we go through life and we have sort of ups, downs, highs, lows, and we learn from those. We learn from our emotional experience, and that’s hypothesis, is it feeds into our EQ score. So you’ve probably got people at that later stage of their career who actually probably have had experience which has developed their emotional intelligence. They’ve got mature standing, which means that they might not necessarily need to go out and find new clients. They’ve got experience, which has helped them develop client relationships, but they might want to take a step back at quality of life. If they’re experiencing stress, burnout, pressure, EQ can help absolutely with all of those. The other thing which is quite common as well is that if they’re playing any sort of leadership part within that business now, let’s say if they’re a business owner, EQ absolutely is key for leadership performance. So making sure that you’re building a team of people around you, you can help you develop the business. And actually, EI and leadership’s one of the biggest areas where research has been focused. But I think one of the other things I’ve got to say is that we’ve all got blind spots. It doesn’t matter where we are in life, we’ve all got things that I suppose that we could be better at. And actually shining a lens on those and improving our self-awareness is something that you can develop at all stages. Mindy Diamond: A lot of people in our industry, whether it be a recruiter or an advisor themselves, believe that efficiency or being most effective and efficient is the true north. And that to ask what may fee like unnecessary or ancillary questions that don’t directly get to help me to figure out what your asset allocation is so that I can grow your portfolio, may feel ancillary. And so, is that one of the most common objections you get when somebody, say, comes to you and they’re thinking about retaining you and they’re wondering what the benefit is? James Woodfall: Well, I think the people in firms I tend to talk to, there’s a couple of common things that are coming to mind now. One is pressure around fees. So, how can I make sure I’m articulating my value in a time where clients are more informed, they can go on AI and they come to meetings prepared with answers, and they’re challenging back around the value that advisors can provide. So getting back, I suppose, and the answer is funnily enough, is actually if you’ve designed your service around a proposition which makes yourself easy to replace by someone else who can do it for the same or cheaper price with a promise of better performance, or even in the years coming, a robo-advisor, it’s going to be challenging to retain and grow clients. But I’m not particularly worried about AI. The other types of firms that come to me is to say, “Look, we’ve identified actually that we need to think differently about our business model, what we do and who we serve, because it’s going to be easier than it’s ever been for clients to come up to do some of these things themselves.” But absolutely what is untouchable, I think, is this ability to create a human connection, to sit down and discuss a range of different options. “Do I do X, do I do Y? What are the trade-offs if I choose that over that?” And to uncover those things which, as I said, really keep people up at night and solve for them. I think it’s going to be quite hard to replicate that digitally. Mindy Diamond: So I want to get to a end that you hit the nail on the head, and I want to delve deeper into it. Whatever the advisor is looking for, they may not worry about pressure around fees, they may not be kept up at night. They have a practice or a business that’s worked well all these years and is growing organically and it’s more than good enough. But anybody who isn’t concerned about the potential impact of AI on their business and whether they’re a financial advisor or recruiter or anybody else, is living under a rock. So, the goal for everyone should be to make yourself untouchable. And you hit it on the head, it’s the ability to create human connection. So, I want to ask you something. It occurs to me, you talk a lot about learning to ask the right questions. In some cases, the questions that a client never been asked before makes sense to me. But I think the real skill, I mean, I imagine anybody can teach you a list of questions to ask. The real skill comes in is knowing what to do with that information. So, let’s assume that someone says an advisor says you ask that smart question, “What keeps you up at night? What do you think about at 3:00 AM?” Pressure around fees. I find people, clients asking me, prospects asking me all the time what sort of value I can add, whether it be in the land of AI or competitively, whatever it is, pressure around fees. What do you do? So you’ve asked the smart question, but what do you teach? What do you do with that information? James Woodfall: It’s a mindset, I think, because having just say a list of questions I don’t think is really helpful to any advisor when you’re training them. And yet I find I do get people who, okay, say, “Well, look, what questions should we ask? Have you got a list of questions that you would ask?” I hold back giving those out because I think that, well, that’s what I would say. It’s not necessarily going to land the same way if you say it. The mindset I’m trying to teach advisor is to adopt a curious mindset. So not asking questions for question’s sake, but if I’m talking to someone, what I want to do is I want to understand, how are you thinking? How do you see the problem? What assumptions are you making? What things do you believe which maybe don’t line up with how things are in reality, or goals, objectives, or whatever it is. So I’m trying to understand how you think, and that requires not asking questions off a list of great questions to ask, comes off of understanding the format for that, is utilizing the open questions to gather information, to check assumptions that might sit behind them, because actually understanding those assumptions is really, really useful. And to then summarize and play back to someone that you’re talking to so that you can demonstrate that you’re listening and you deeply understand them, and being able to summarize and be able to succinctly put their words into a, “Well, what do we do next about this?” Mindy Diamond: Yeah, and, why does it matter? I love that because what I always say is it’s art, not science. AI could give you a list of, if I put in the topic of emotional intelligence and give me a list of 10 smart questions to ask relative to X. One of the questions I would ask someone from an emotional perspective that demonstrates I have strong emotional perspective relative to pressure around fees, AI could spit out the questions. But I think you’re 100% right. The real key is being a good listener and meeting someone where they are. And it’s not about a prescribed or canned list of questions that demonstrate you have strong emotional intelligence. It’s much more about asking the right next question, saying the right thing, the validating statement afterwards. And not as a means to an end, not as a means to a transaction, not as just a way of checking the box, I have emotional intelligence, but really because demonstrating that you deeply care. And I like what you said, the notion of a changed mindset. Do people get that right away? I guess what I’m asking is, financial advisors, while smart ones who are looking to make themselves untouchable by AI will get that concept. They’re looking to differentiate themselves and they’re looking to hone the skills that AI can’t bring to the table. But at the same time, financial advisors are number oriented and goal oriented. And so, how long does it typically take to begin to see, or how do you paint the picture about getting from here to there, connecting the dots between strengthening changing your mindset, strengthening your emotional intelligence, and seeing more results? James Woodfall: Well, look, it’s about behavior change, isn’t it? Like any kind of behavior change, there has to be a few things at play. One is that you have to have a good understanding of where you are right now, what things that you are good at, but what things you need to work on. And then effectively the things you need to work on, you need a plan of how you’re going to work on them. So I think commonly how you develop these kind of relational skills is that you need to be able to get close to, what does the goal look like? Where am I headed? If I get this right, what’s it going to look like? And then you need to have a plan to get from A to B. And actually part of that plan has to be built around good feedback. And I was quite lucky where during my career, I worked for two large banks before I started my firm. And I had really, really good training from managers that I worked with, almost on a monthly basis would come and sit in my client meetings and then feedback to me about what I could have done better. And so actually, if you’re going to really commit to developing, I suppose relational skills and becoming more emotionally intelligent, you need help from someone within your firm or externally to come in and actually observe you by trying out new things and giving you feedback. Now of course, you could do some of that yourself if you’re doing a virtual meeting, you could hit record, play it back, be your own analyst. But quite often we can’t see that ourselves, but if you’ve got say a third party, they can watch you in action. Quite quickly they can hone in and say, “Well, actually, you could have asked a different question here, or actually if you’d phrased that like this, you might’ve got a bit more information, or the client closed down when you ask that question.” So actually then, you start to create that behavior change. So feedback I think is one thing, but actually aligning it with really, values, I think. So, one of the things that I suppose is quite important for behavior change is that we are motivated to do things where we strongly believe it’s the right thing to do. So, I think which is why it can be quite difficult for a firm to bring in with a team of advisors and say, “Well, we’re going to roll out emotional intelligence training,” because you’ll get some of us go, “This is brilliant.” Mindy Diamond: Eye roll. I would imagine eye roll is the… It can be a lot of the response, right? James Woodfall: You get a lot of resistance, because some people see it as a criticism of just saying, “Well, actually I’m good at that. I don’t need training in that, thank you very much.” Mindy Diamond: And because if efficiency in getting to a goal is the true north, I mean, I think the mindset shift you’re talking about is going from believing that getting to the goal by just asking the right numbers and dealing in data, changing that from it’s about building a relationship, which ultimately will impact the amount you manage and how you grow and how you connect and all of that stuff. But for people that are goal-oriented, linear in their thinking, I imagine this can be not just felt as a criticism but hard to embrace. James Woodfall: Oh, yeah, no. I think we view the brain as kind of a black box. I do get people I speak to, they go, “Mental health isn’t real. And all of this is psychobabble,” but from the people that I’ve had feedback from, and this is even for people I haven’t trained. I wrote a book about 18 months ago about the topic which talks about emotion intelligence within the 5X context. I’ve had people contact me on LinkedIn and say, “Look, I read your book. I’ve been following your content for a while. I’ve put some of the ideas to work, and I’m now getting my manager and their manager contact me and saying, ‘What are you doing differently?’” Because all of a sudden they’re opening up conversations with clients that they couldn’t before, doing business with clients where they couldn’t before. And all it is that this kind of focus on the client, the relationship, building that connection, and all of a sudden you start seeing that convert into more sales opportunities. Mindy Diamond: Yes and more yes, because that’s always been our philosophy, my philosophy from starting the business and our philosophy, and I couldn’t agree with you more. You articulated it probably as did, I got to it instinctively. You have research behind it, etc. By the way, for our listeners, we will link your book in the notes for this episode if anybody’s interested in buying it. But you hit the nail on the head, so, or you took the words out of my mouth in terms of next question. Who are your clients? Are they individual advisors? Are they independent RIAs? Are they Morgan Stanley and Merrill Lynch? And what kind of work do you do for them? James Woodfall: So, I do, there’s probably two parts to my business. One is the consulting training part, which is going into firms, typically firms that were the owner managed typically, where the owner either is still advising or has a big impact on other behaviors of the advice team that’s underneath them. And really, I work on a consultancy basis. So rather than going and just provide EI training, what I do is effectively start with understanding the business. So exactly as I’ve been talking to you about, the process I used to follow as an advisor, it’s the same process I follow when I’m working with practices, is I want to find out what’s going well in the business. Where are the blockers, what’s not going so well? And I’m a social science researcher. So I’d want to spend some time in the business actually doing a bit of a deep dive and maybe speaking to the team while the owner’s not in the room and finding out a bit about how they’re seeing things. Because ultimately, what that will do is it allows me to look at thematically extracting what types of training interventions might move the needle within the business. And then I put that onto a report for businesses and say, “Look, this is what I think we should be doing.” Some of that might be me working one-to-one, doing that coaching, observing, training with particular people in the business who have been highlighted as requiring development, or it might be group training, might be taking the whole teams through a training program. And then following up, helping build those development plans, and then being there supporting with the one-to-ones as they bed in that behavior change. So, that’s one part of the business. The other part of the business is working for the larger firms. I’ve done a bit of work for Fidelity this year and last year, and they’re looking to hire me as an authority expert on the topic to put together training programs that go out to the advisors that they work with. So, there’s the two aspects, like an external speaker trainer that’s brought in by some of the larger companies. And then the other one is a bit more hands-on, applying not only the science but my experience of having been there and run a business. Mindy Diamond: Right. So are the big firms like… So you mentioned Fidelity, are the wirehouses, Merrill, Morgan, UBS, Wells Fargo, are they embracing this? Are the big banks embracing it, or is this largely in the RIA space right now? James Woodfall: In the UK, there’s been a huge kind of interest in emotional intelligence, behavioral finance, relational skills. And actually, a lot of the kind of people who require influential in the UK are actually based in the US. And so, I think there’s a good bit of crossover. We’ve got good people who are specialists in looking at the retirement piece from a retirement transition about, how do you support people through what is a profound psychological transition? So, I think the RIAs are really interested in it as a topic. Then we’ve got the larger institutions are interested in it either as the RIAs are clients of theirs and they want to be seen to providing thought leadership to the RIAs and helping them develop these skills. But also, we’ve got some quite large companies in the UK now here, like the banks, for example, the banks or the whole exited the advice market in around about 2012, 2013, and then this year they’re starting to come back. So they’ve had 15 years nearly out of the market and they’re coming back because they’re just wanting an opportunity for face-to-face advice. So, I think actually it’s a hot topic now and I think all segments of the market are looking at, how do they develop non-technical skills to help them succeed in the future? Mindy Diamond: Can someone who was not born with strong EQ, can they learn this? James Woodfall: Absolutely. One of the interesting things about EQ is it’s not like IQ, for example. IQ is our a sort of cognitive ability. There was some good research that was done probably about, I think 2016, which looked at, do you remember all this sort of brain training apps like, if you do Sudoku, do you get smarter? You get better at Sudoku, but it doesn’t translate into performance on another. You don’t get better at crosswords from doing Sudoku, for example. So, IQs are pretty much fixed and there’s not a lot we can do about that. But EQ has been shown to be a trainable ability. So regardless of where you are now, if you understand your strengths and weaknesses and put a plan together for improvement, everyone has the ability to improve their EQ. And it’s not like personality, for example, where it’s quite hard to shift the dial. Let’s say if you’re quite strongly introverted and you find social situations difficult, if you just took that approach and said, “Well, look, can we make you extremely extroverted?” The answer would be, well, probably not. But EQ absolutely helps that person because noticing that you feel uncomfortable in, say, a networking situation if you have to do that professionally, having the tools in the bag to manage that feeling and throw yourself into the experience, that’s EQ in action. So, it doesn’t matter your baseline of where you are, EQ can have a big impact on your ability to perform across a range of different contexts, home, work, with friends. Mindy Diamond: Yeah. Let’s talk about your comment that EQ or strong emotional intelligence is what can make an advisor untouchable by AI. And I assume the premise being that, I can’t replace a human relationship. It may be able to come up with the questions, but at least for today it lacks the ability to know what to do with that information and to create the human connection. Talk to me more about that. How and why is that? I mean, is that part of why people are coming to you, because they’re worried about AI encroaching on their business? James Woodfall: Where we are at the moment is actually AI… Let’s look at healthcare for a second. Chatbots in healthcare have actually been outperforming humans in some respects. So there’s a type of therapy called cognitive behavior therapy, that’s been run with AI agents and patients. And as researchers to show that actually, disclosure has increased when patients are speaking to a chatbot because cognitive behavior therapy is like it’s guided, is a method, it’s a methodology to it. But disclosure increases and this theory behind that is is that people open up more when they don’t feel like they’re being judged by another person. So that’s interesting, because that saying to us, “Well, actually, people are trusting AI agents with very, very personal information, and people are already getting that feeling of empathy with AI agents.” Because if you tell an AI agent something deeply personal and it says, “That must have been really difficult for you,” for example. Mindy Diamond: Yeah, it does that well. Wonderful feedback about how great you are or what a smart question you just asked. James Woodfall: Yeah, but it’s synthetic, it’s not real empathy, it’s synthetic empathy. Whilst we might feel actually we get that feeling that we’re being understood, it’s not real. And I think the advisor’s edge is, look, I think where we might end up with this is that if you take a step back and you do this kind of exercise of what’s my ideal client, the ideal client is, I think, now is someone who is still time poor. So yes, an AI agent might be able to interview you, build a financial plan, but do you really want to spend the time doing that or do you have any inclination to do that? No. Well, that’s a perfect client who would hire an advisor. They value human relationships. Obviously when we do get AI entering the advisor market, it’s going to be at a lower price point. So actually, we’re now talking about a difference between experience. So the experience of being with an advisor comes at a premium. So that experience is going to be what people are going to pay additional value for. So, it’s the experience of dealing with a human. It’s the experience of dealing with a human who can talk them through complex information and options, help them understand their thinking and apply judgment, connect with those emotional things. But there’s a whole range of information that we get when we’re talking face-to-face, which AI doesn’t have access to. So back to that retirement example, if we say, “Well, man, I’ve modeled your plan. If we do X, Y, and Z, you’re not going to run out of money when you retire. You’re going to be okay.” And then the person, usually what they do is they sigh with relief, which is actually the emotion of joy, relief is actually happiness. So that sigh of relief and the softening of muscle tension in the body that you see when you’re face-to-face with another person, AI can’t, doesn’t get that data. Mindy Diamond: And how powerful is that? So, why does that matter? If I say, “I have X, I need Y. I have X number of years until I retire. Will I have enough money to retire the way I want to?” AI can spit that answer out faster than any financial advisor and come back hopefully saying, “Yes,” they’ll know that I will experience relief and joy because I’ll write back saying, “Great news.” It’ll say, “Yes, that is fabulous news.” It’ll tell me why I’m relieved and all that sort of stuff. So, why does that matter? James Woodfall: I think fundamentally, it comes back to trust. For those people who can get that quick answer, they’ll go, “Yeah, that’s great.” But there’ll be some people who go, “Yeah, fine. I’ll take that answer at face value.” There’ll be other people who go, “Well, what if you made a mistake?” Quite interesting that actually, people will get the same answer from a human advisor and they’ll trust it more. And I think one of those things is because we’re wired for connection, so when empathy develops, it’s quite interesting. Something which you see in young children, for example, is when we develop at the very early stage, probably about three or four years old, before children have learned to self-regulate their emotions, you see emotional contagion in groups of children happen quite rapidly. You get one child who say gets a toy taken away from them and starts crying, and then all the other children at the same age in the nursery start crying. Now, none of those other ones are crying because they’re sad. They’re crying because we have these things called mirror neurons, which means we pick up and mirror the emotional state of people around us. So, you actually get an experience of shared feeling and especially if you’ve got strong rapport, strong relationship, you actually share emotions of the people around you. Now, of course, as we grow out of that developmental stage, we learn this ability to understand that actually what we’re feeling isn’t happening to us, it’s happening to someone else. But have you ever been around… My favorite example for this is, if my wife has had a bad day at work because she comes home and starts slamming the door and banging cupboards, why I start to feel anger, because it’s rubbing off, it’s in the room. So, it’s this shared understanding that I think is where the value is. And so absolutely the answer might be faster and quicker, but for some clients they value that experience of having that answer delivered by someone who understands them. Mindy Diamond: And I think, so the point is that there will be clients or prospects that will value the efficiency of AI, that don’t necessarily need the face-to-face, that don’t necessarily… They just want the answer. They want the answers to the test, they don’t care how you got there. But what you’re talking about is finding the clients that really value the human connection. And if that’s what in fact is going to make advisors untouchable, then they need to make sure that they really strengthen this skill. James Woodfall: It’s not just the answer, but it’s the whole experience that’s wrapped around that. So actually last year, and my wife took me to a restaurant and we had a lovely, lovely meal. And on the menu there was this cup of coffee and the beans were like one of the rarest beans in the world. They’re the ones that get eaten by this little animal with the jungle in it, poops them out, and then the beans get roasted. But it was about 40 pounds for this cup of coffee and I thought, well, I’m going to have that. But that’s the experience, isn’t it? I could get a cup of coffee at McDonald’s, but actually the experience of this, something which is rare, exclusive, delivered in an amazing environment, that’s what you’re paying for. So, you’ve got to remember that actually if experience dictates a lot of what we value as well. So because if all of our decisions were made on price, Ferrari wouldn’t have a business because everyone would just be buying the cheapest car that does the job. You’re going to think advisors that are going to operating in this space, well, they need to think about the whole package, as in the experience that the plan that’s delivered, and the advice. Mindy Diamond: But it speaks to the notion of any advisor that isn’t thinking about AI’s impact on his business and how to reshape or rewire the business, even just rewiring the value proposition, retooling their value proposition, how they explain their value and what they do needs to change because they’re competing not only with the advisor that sits next to them or down the hall, but they’re competing with AI. How about as AI, as you see AI develop? So fast-forward five years, you and I are talking about where AI is today, but AI is, God knows where it’ll be five years from now. So, how do you foresee, do you still foresee the advisor being untouchable if they get this right, five or 10 years from now? James Woodfall: I don’t think it’s financial advice that’s unique with this, because I think it’s any profession where at the moment human judgment and understanding are valued. Healthcare, for example, same thing, doctors follow consultancy process. You’ve got this like tax, legal, a whole range of professions which are all grappling on the same problem. So I think in five years time, I think the answer is, is that we just don’t know what AI will look like. But certainly in the moment, if you track what Claude are doing with code work, and what Perplexity is doing with its skills and add-ons, a lot of it is actually at the moment geared up to freeing up the advisor’s time so that they can spend more time with clients. So, I think at the moment this sort of trend is looking like AI companies want to support advisors to be way more efficient so that they can deal with more clients. But in five years time, who knows? I think probably one of the biggest leaps that will happen is when AI is no longer working from, say, just a transcript. If it gets out to that kind of chat where you can actually interact with an AI agent like you and I are talking, I think that’s going to provide a different experience, because then you’re moving it from, as I said, that kind of structure where somebody is stuck there tapping away at keyboard, having a conversation with a chatbot, effectively, to actually having a conversation with an embodied agent with a face, gestures, a voice. That I think will start to change things a little bit. Mindy Diamond: Yeah. Well, it will be an interesting future, for sure. This has been a fascinating conversation. I really enjoyed it, and thank you so much for sharing so graciously. Is there anything to wrap up that I didn’t ask you, that you would want an advisor to know about this concept or anything you’re thinking about? James Woodfall: I think we’ve taken a broad sweep and then a deep dive into certain areas. I think really probably have to get started. I think probably one of the… I mean, you mentioned obviously I’ve got a book that you share the links to, which is fantastic. Audiobook is available to that as well on Spotify or wherever audiobooks are listed. I think there’s a lot of good advice in that about how to get started. So, I think for people who are looking at covering that next step of, what do we do, it’d be, yeah, pick up a book and have a bit of a deep dive. If you want to skip the book and come straight to having a conversation with me, then I write a weekly email, which goes out once a week, which is just one topic. So very much like we’ve been talking today, I share ideas on that once a week, or on LinkedIn, I’m around on LinkedIn as well. Mindy Diamond: Good. Well, we will link all of it so everyone knows how to find you. Thank you again for being so gracious. Love the topic, love the work that you’re doing, love that there’s a need for it, and can’t wait to see where you go from here. James Woodfall: Brilliant. No, I enjoyed it. Thank you. Mindy Diamond: Thank you. As a financial advisor, you hold yourself to the highest standards of integrity, honesty, and credibility. You are successful because you take your professional responsibility seriously, and are dedicated to your clients. But are you living your best business life? Are your goals aligned with your firms or could a better option exist? Should I Stay or Should I Go? Is a book written with you in mind? It’s a self-guided journey that walks you through the key steps that we take with our advisor clients. This strategic thought process and roadmap to professional self-discovery is designed to help you ask the right questions and think critically and objectively, whether you’re considering change or not. Learn how to get your copy at diamond-consultants.com/thebook. Emotional Intelligence: The “Untouchable” Differentiator in an AI World A conversation with Mindy Diamond and James Woodfall, Communication and Behavior Specialist at Raise Your EI.      Mindy Diamond: Welcome to the latest episode of our podcast series for financial advisors. Today’s episode is Emotional Intelligence: The “Untouchable” Differentiator in an AI World. It’s a conversation with James Woodfall, Communication and Behavior Specialist from Raise Your EI. I’m Mindy Diamond, and this is the Diamond Podcast for Financial Advisors. At Diamond Consultants, we help elite advisors identify the right environment for their businesses to thrive, whether that’s at a wirehouse, boutique, or independent firm. With nearly three decades of experience, we’ve guided thousands of advisors and represented more than a quarter of a trillion dollars in assets transitioned. And each year, one in four advisors managing a billion dollars or more who change firms are our clients. Our process is education driven and based on building relationships, starting as your strategic partner well before you’re even thinking of a move. To schedule a confidential conversation, call us at (908) 879-1002. Wondering why advisors change firms and where they’re headed? Are transition deals going up or down? Those very questions and more inspired us to create our Annual Advisor Transition Report. It’s the award-winning, data-driven resource designed for advisors that connects the dots between the motivations around movement and the firm’s appetite for top talent. Arm yourself with the knowledge you need to make smart decisions. Download your copy at diamond-consultants.com/transitionreport. For years, advisors have competed on expertise, the ability to solve problems, deliver answers, and provide guidance clients couldn’t easily find on their own. But today, those answers are becoming easier to access via artificial intelligence and tools like ChatGPT, Claude, and Perplexity. AI can generate planning ideas, summarize complex topics, and answer questions in seconds. As the technology continues to improve, it raises an important question. If information becomes increasingly commoditized, what will clients continue to value most? My guest today, James Woodfall, is the Founder of the training firm, Raise Your EI, and a former wealth management business owner. James now helps advisors, leaders, and organizations strengthen the communication and behavioral skills that drive trust, influence, and performance. Skills rooted in emotional intelligence or EI, something that AI cannot authentically replicate. What’s interesting about James’s perspective is that he doesn’t view emotional intelligence as a soft skill. He views it as a business skill, one that impacts how advisors build rapport, earn referrals, lead teams, deepen client relationships, and ultimately differentiate themselves in an increasingly competitive marketplace that includes human and machine-driven advice. Our conversation explores why rapport is the foundation of trust, how emotional intelligence can be developed like any other professional skill, and why advis

In this episode of Shift AI, Patrick Hillmann, Chief Strategy Officer at Logical Intelligence, joins host Boaz Ashkenazy for a conversation about why the next era of AI cannot be built on probability alone.Patrick shares his unconventional path into AI, from crisis communications and cybersecurity work at Edelman and General Electric, to steering Binance through its most turbulent years and a major DOJ settlement. At Logical Intelligence, Patrick now works alongside Yann LeCun, a Fields Medalist, and engineers from Meta, Google, and Cruise to build deterministic, energy-based reasoning models.Patrick explains why LLMs behave like a confident intern, fast and articulate, but wrong in ways you only catch if you already know the answer, and why critical systems like power grids, hospitals, and self-driving cars need a layer of certainty that probabilistic systems cannot provide. He and Boaz dig into Logical Intelligence's benchmark results, including a 98% score on the notoriously difficult Putnam math competition, and a public Sudoku test where their energy-based model, Kona, beat every major LLM combined while running on a fraction of the compute cost. This episode is essential listening for CTOs, technical leaders, and anyone trying to understand what comes after the current generation of large language models.Chapters[00:00] Patrick's Improbable Path: From Grad School to the Front Lines of a Geopolitical Crisis[02:43] From Binance to Chief Strategy Officer at Logical Intelligence[02:54] The First Paid Job: Unloading UPS Trucks in 100 Degree Heat[04:31] The UPS Lesson That Still Shapes How He Thinks About Work[04:47] Why LLMs Are Confident Guessing Machines, Not Truth Machines[07:14] The Team Behind Logical Intelligence: A Fields Medalist, Yann LeCun, and Math Olympiad Engineers[08:55] Is Logical Intelligence Betting Against LLMs?[10:32] The AI Sandwich: Where LLMs, Reasoning Layers, and World Models Fit[12:36] The Putnam Benchmark and Why Formal Proofs Don't Get Partial Credit[15:44] What Is an Energy-Based Model, Really?[19:54] Eve Badia's 15-Year Path to the Energy-Based Reasoning Model[22:04] Formal Verification and the Future of Secure Code Generation[23:33] When Unverified Code Fails: The Molson Coors Ransomware Story[25:39] Why AI Coding Tools Create Rat's Nests Engineers Can't Debug[28:53] The Sudoku Test: 98% Accuracy for $4 vs $14,000 for the Leading LLMs[31:13] ByteDance, China, and the Race for Formal Methods[33:42] Two Words for the Future of AI: Chaotic Determinism[37:12] Where to Follow Logical Intelligence and Founder Eve BadiaConnect with Patrick HillmannLinkedIn: https://www.linkedin.com/in/crisiscommunicationsConnect with Boaz AshkenazyLinkedIn: https://www.linkedin.com/in/boazashkenazy/Email: info@shiftai.fm

The roll-up model works beautifully on the way up and gets ugly in a hurry on the way down — and this week Stillfront showed exactly what the down looks like. That's one of four stories worth your attention this week.Felix Braberg flies solo for the Friday news segment. Stillfront CEO Alexis Bonte is stepping down after leading the company's strategic review and restructure — against a backdrop of declining downloads and revenue since the COVID peak, a share price well off its highs, and three board members replaced back in March. AdColony — the AppLovin of its 2014-2018 heyday — is getting a second life as Indian DSP company Aationa (AFL) buys the brand, SDK, and integrations from Digital Turbine for a reported sub-$5M, a smart backdoor into ~80,000 apps' worth of inventory. The World Cup is driving COVID-style download growth across mobile football (eFootball +60%, and the shock winner Soccer Superstar +62%). And Meow Doku, from the studio formerly known as Oakever, has gone from 15K to 1.7M DAU since mid-May by fusing cats, Sudoku, and brain-training into one low-CPI package — likely earning $70-120K/day on ads alone.Four stories, one theme: the models and the winners are shifting fast.---------------------------------------This is no BS gaming podcast 2.5 gamers session. Sharing actionable insights, dropping knowledge from our day-to-day User Acquisition, Game Design, and Ad monetization jobs. We are definitely not discussing the latest industry news, but having so much fun! Let's not forget this is a 4 a.m. conference discussion vibe, so let's not take it too seriously.Panelists: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jakub Remia⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠r,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Felix Braberg, Matej Lancaric⁠Join our slack channel here: https://join.slack.com/t/two-and-half-gamers/shared_invite/zt-3bckldvr8-8PXvzciMWdheOzED9hq0SA---------------------------------------Matej LancaricUser Acquisition & Creatives Consultant⁠https://lancaric.meFelix BrabergAd monetization consultant⁠https://www.felixbraberg.comJakub RemiarGame design consultant⁠https://www.linkedin.com/in/jakubremiar---------------------------------------Please share the podcast with your industry friends, dogs & cats. Especially cats! They love it!Hit the Subscribe button on YouTube, Spotify, and Apple!Please share feedback and comments - matej@lancaric.me---------------------------------------If you are interested in getting UA tips every week on Monday, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠lancaric.substack.com⁠⁠⁠⁠⁠⁠ & sign up for the Brutally Honest newsletter by Matej LancaricDo you have UA questions nobody can answer? Ask ⁠⁠⁠⁠⁠⁠⁠⁠Matej AI⁠⁠⁠⁠⁠⁠ - the First UA AI in the gaming industry! https://lancaric.me/matej-ai

Fred Neuen, Annabel Schoellen, Daniel Klautsch and Monica Serban on the LVGA, indie hits, cosy science games and why everyone is secretly a gamer. Video games are now the biggest entertainment economy on the planet, bigger than music and film combined, and Luxembourg is quietly building its corner of it. I welcomed four guests who each see it differently: Fred Neuen, president of the Luxembourg Video Game Association (LVGA) and the Luxembourg Film Academy; Annabel Schoellen, Secretary of videogames.lu; indie developer Daniel Klautsch of Team Iota; and game developer and environmental economist Monica Serban. I began this interview a reluctant gamer and left convinced I had simply never noticed I was one (in a very tiny capacity). Fred founded the LVGA in 2024 on three pillars: developers, education and the events and e-sports scene. Expecting a handful of local names, he found a thriving ecosystem. Some Luxembourg studios already succeed abroad: Rooftops and Alleys has sold hundreds of thousands of units across PC, PS5 and Switch, while retro specialist Sebastien Kotzka sees his work in Japanese arcades. If Fred is the structure, Annabel is the heartbeat. Through videogames.lu she runs the GamingCafé, a free, near monthly event built around the motto "spill mat," Luxembourgish for "play with us." She was candid about the abuse women still face online, recalling comments like "go back to the kitchen" while leading raids in Guild Wars 2. Yet the room she describes is the opposite of the stereotype: wide ranging in age, increasingly female, and visibly welcoming to its queer crowd. Daniel offered the founder's view. With BTS Game graduates Julie Fies and Steven Van Dorp, he formed Team Iota and released Sacrifice For Sale on Steam, then Switch, PS5 and Xbox. His hardest lesson was that making the game is the easy part, and that zero budget marketing is the steepest climb. The breakthrough came from collaboration, not cash. On AI in coding, he offered a framing worth keeping: "Treat it as a very enthusiastic intern. They will make progress fast, but the accuracy of it will not always be there." Daniel Klautsch Monica made the case for games as a force for change. A screenwriter and lifelong gamer, she uses the cozy live sim format, in the spirit of Stardew Valley, for real scientific communication. In Scarletto Beetle and the Unseen World, built with the Museum of Natural History, the player is a ladybug learning how pollination and ecosystems work. After a Climate Futures game jam, she is now in a French German accelerator and heading to Gamescom in August. What united all four was a sense of standing at a frontier, from gamified education, with professors already using Assassin's Creed to teach history, to the harder questions of addiction and manipulative design. Fred's boldest dream is a curated, Cannes style festival for games, hosted in Luxembourg, possibly next year. "We are all pioneers right now. It's like the Wild West, something to explore." Fred Neuen His definition of a gamer is wide enough to include his own mother, who plays daily Sudoku on her phone. On paper, he admitted, she games more than he does, and I suspect the same is quietly true of many of us. Links and where to follow the guests LVGA (Luxembourg Video Game Association) https://www.lvga.lu Fred Neuen, president of LVGA and the Luxembourg Film Academy Radar: https://thisisradar.com FDI Group: https://www.fdi-group.eu Luxembourg Film Academy: https://filmakademie.lu Annabel Schoellen, Secretary of videogames.lu https://videogames.lu/ Facebook: https://www.facebook.com/videogameslu Daniel Klautsch, indie game developer, Team Iota Team Iota on X: https://x.com/TeamIotaGames Team Iota on Bluesky: https://bsky.app/profile/teamiota.bsky.social Press kit: https://team-iota.klautsch.lu/press/ Sacrifice For Sale on Steam: https://store.steampowered.com/app/2809090/Sacrifice_For_Sale/ Monica Serban, game developer and environmental economist LinkedIn post on the Science Center event: https://www.linkedin.com/posts/maria-monicaserban-2a085419_climatechange-euclimatepact-biodiversityactivity-7435435012902039552-QABg

Bach – Eine eiskalte Komponier-Maschine oder das größte Genie aller Zeiten? Stellt Euch vor, ein Künstler droppt alle drei bis fünf Tage einen neuen Hit – und das nicht nur für ein paar Wochen, sondern über Jahrzehnte hinweg. Klingt nach einem modernen Popstar mit einem riesigen Ghostwriter-Team? Weit gefehlt! Die Rede ist von Johann Sebastian Bach. In dieser Folge killen wir den Mythos des romantischen Komponisten, der jahrelang auf die Muse wartet. Wir zeigen Euch Bach, wie er wirklich war: Ein Typ mit einem extrem harten Agentur-Alltag, der als Thomaskantor eine Großfamilie durchbringen musste und dafür wie eine hocheffiziente Musik-Fabrik arbeitete. Wir klären, wie Bach sein brutales Pensum von über 3.000 musikalischen Einheiten überhaupt wuppen konnte. Wir verraten euch, wie er weltliche Party-Tracks einfach recycelte und unbemerkt ins geistliche Weihnachtsoratorium schmuggelte. Außerdem tauchen wir tief in die Matrix seiner "Maschinen" ein: Ist Bachs Musik in Wahrheit reine Mathematik? Wir diskutieren, warum seine strengen Regeln beim Komponieren an ein mehrdimensionales Sudoku erinnern und wie er musikalische Themen als "Generatoren" für unzählige neue Kombinationen nutzte. Und: Warum ist ausgerechnet Bach heute der absolute Boss, wenn es um Samples und Adaptionen in Pop, Jazz und Rock geht, während sein damals viel berühmterer und produktiverer Kollege Telemann im modernen Gedächtnis quasi keine Rolle mehr spielt? Macht Euch also bereit für Algorithmen aus dem 18. Jahrhundert und eine "Ordnung, die singt"! Viel Spaß!

Amber from Austin is newly married and in a pre-trip standoff…she packs last-minute, her husband packs very early, and the tension gets real before they even leave the house. Amy & Kat travel together and they are VERY different travelers…they talk through finding a middle ground. Then, Amy shares a tip: the Sudoku Packing Method, a 3x3 capsule wardrobe grid that promises 27+ outfit combos from just 9 items that she keeps seeing in her FYP on Instagram. Plus, a voicemail from Darrel, who lost her husband 17 months ago and found unexpected healing and laughter in our episodes…she also gives us an epic quote: “Have the fart you need to have.” Haha. Get some Feeling Things merch by clicking HERE! (FeelingThingsPodcast.com) Sign up for the Feeling Things newsletter HERE! Watch us on Youtube HERE! Call and leave a voicemail: 877-207-2077 Email: heythere@feelingthingspodcast.com HOSTS: Amy Brown // RadioAmy.com // @RadioAmy Kat Van Buren // threecordstherapy.com // @KatVanburenSee omnystudio.com/listener for privacy information.

At 80, I'm still learning languages every day, and I'm convinced it does more for your brain than any Sudoku puzzle ever could.

Dr. Ashok K. Shetty is a University Distinguished Professor in the Department of Cell Biology and Genetics and Associate Director of the Institute for Regenerative Medicine at Texas A&M University, Naresh Vashisht College of Medicine. He is developing treatments for neurological and neurodegenerative disorders using stem cells and stem cell-derived products, such as extracellular vesicles. These are tiny vesicles secreted by stem cells that carry microRNAs and proteins. Once they make their way into the brain, they can induce beneficial changes in neural cells to improve brain function. Science takes up a lot of Ash's time, but when he's able to get a moment to himself, he enjoys spending time with family, cycling on a stationary bicycle, playing brain games like Sudoku, and going out to see movies at the theater. Ash earned his Ph.D. in Neuroscience from the All India Institute of Medical Sciences in New Delhi, and he completed postdoctoral research at Montana State University and Duke University. Afterward, he joined the faculty at Duke University in the Division of Neurosurgery. He joined the faculty at Texas A&M University College of Medicine in 2011. In 2024, he was honored with the University Distinguished Professor Award from Texas A&M University, and he has also received the College of Medicine's Senior Research Excellence Award. In addition, Ash is a Fellow of the American Association for the Advancement of Science and the American Society for Neural Transplantation and Repair. He has received the Research Career Scientist Award from the United States Department of Veterans Affairs, has been recognized among the "World's Top 1% of Scientists" across all scientific fields, and he was the 2025 honoree of Fast Company's World Changing Ideas. In this interview, Ash shares details about his life and his work in science.

Simone Walther Büel hat in diesem Podcast die promovierte Neurowissenschaftlerin Barbara Studer zu Gast. Sie erzählt ihr, was sie am Thema Gehirn so fasziniert und weshalb sie dieses Wissen auch anderen Menschen näher bringen will. Sie beantwortet Simone Walther Büel folgende Fragen: 01:14 Barbara Studer, du bist promovierte Neurowissenschaftlerin, Unternehmerin und Musikerin und sehr vielseitig unterwegs. Sag uns zum Start gerade selbst kurz: Wer ist eigentlich Barbara Studer? 02:53 Barbara du bist schon eine Art «Promi», im Moment sieht man dich auf sehr vielen verschiedenen Kanälen. Wie erklärst du dir das, dass das Thema Gehirn und wie man dieses gesund halten kann auf so grosse Resonanz stösst? 03:50 Unser Gehirn ist ein Organ mit vielen Facetten. Was war bei dir der Auslöser, der dazu geführt hat, dass du Hirnforscherin werden wolltest? 07:17 Deine Themenpalette ist breit: Sie geht von der Frage, wie wirken sich Smartphones auf unsere Kinder aus, über was für eine Wirkung haben Farben und Musik auf unser Gehirn bis zu Tipps und Tricks, wie man sein Gehirn fit halten kann. Welches ist dein persönliches Lieblingsthema im Zusammenhang mit dem Gehirn? 10:54 In sehr vielen Interviews wirst du auf das Thema Kinder und Smartphones angesprochen. Wie ist hier deine Haltung? Und wie lebst du das mit deinen eigenen drei Kindern? 17:35 Denkst du, dass deine klare Haltung hier auch andere Eltern motivieren und inspirieren kann konsequent zu bleiben und ihre Kinder möglichst lange ohne Smartphone aufwachsen zu lassen? 20:04 Das Gehirn fit halten. Da denken viele an Dinge wie Sudoku, Kreuzworträtsel und Knobelaufgaben. Aber da gehört ja noch viel mehr dazu. Was benötigt unser Gehirn denn eigentlich alles, damit es gesund bleibt? 23:21 Sehr wichtig, dass man sich immer wieder bewusst macht, dass auch Bewegung, gesund essen, Natur, Zusammensein mit anderen Menschen und sich austauschen ganz wichtige Aspekte für unsere Gehirngesundheit sind. Gerade die sozialen Kontakte mit anderen Menschen spielen eine wichtige Rolle, wie man auch in der Demenzforschung herausgefunden hat. Kannst du uns da noch etwas mehr dazu sagen? 27:58 Dein Vater hatte Depressionen und nahm sich das Leben, als du 22 Jahre alt warst. Das hat dazu geführt, dass du dich in deinem Psychologiestudium neu orientiert und spezialisiert hast. Was weisst du heute über den Einfluss von psychischen Erkrankungen auf das Gehirn? 31:32 Und wie hilft dir dieses Wissen im Umgang mit dem Tod von deinem Vater? 34:12 Mit deinem Unternehmen Hirncoach bietest du verschiedene Programme an, die einen dabei unterstützen sein Gehirn fit zu halten. An wen richtet sich dieses Angebot? Und wie muss ich mir das konkret vorstellen? 35:30 Letztes Jahr hast du zusätzlich noch ein Buch zum Thema geschrieben. Es heisst Hirnpower und ist im Beobachterverlag herausgekommen. Was für Reaktionen hast du auf dein Buch erhalten? 36:56 Hast du die Übungen im Buch alle selber auch an dir und zusammen mit deiner Familie getestet? 39:37 Unser Gehirn ist ja grundsätzlich darauf ausgerichtet, möglichst wenig Energie zu verbrauchen. Also eigentlich nicht gerade die besten Voraussetzungen für Gehirntrainingsübungen, oder? 41:59 Was hast du für eine Empfehlung, dass sie ihrem Gehirn auch im stressigen Alltag genug Aufmerksamkeit schenken können? 44:17 Wir werden heute von allen Seiten mit Reizen überschwemmt, Social Media lässt grüssen. Was macht das mit unserem Gehirn und wie können wir uns hier selbst schützen? 47:02 Auch in aller Munde ist KI. Etwas provokativ gefragt: Werden wir in Zukunft immer dümmer, weil unser Gehirn sich nicht mehr selbst anstrengen muss? Buch Hirnpower: barbarastuder.com/hirnpower Barbara Studer als Referentin: barbarastuder.com/ Plattform Hirncoach: hirncoach.ch/

Unsrer Experte Dr. Andreas Rees, Chefvolkswirt der HypoVereinsbank spricht in dieser Episode über: "WM 2026: Fußball Prognose – kennen wir schon den Sieger?" - Wie groß ist deine Liebe zum Fußball? - Italien nicht dabei: Trauert Mailand? - WM-Konjunktur: Was bringt sie der US-Wirtschaft? - Ticketpreise: Was denkst du über die Kontroverse? - WM-Turnierablauf: Fußball-Sudoku? - Wie funktioniert die KO-Runde mit 32 Teams? - HVB-Fußball-Modell: Welche Erklärungsgrößen nutzt es? - Fußballkultur – ist das messbar? - Wer wird denn nun WM-Sieger 2026? - Warum besagen die Wettbörsen etwas anderes? - Wie sind die Chancen der deutschen Mannschaft?

Agentic AI can accelerate how enterprises modernize, but introducing the capability to established environments—while keeping them running—becomes architectural Sudoku. As these systems introduce new privileges and autonomous actions, they also demand stronger governance, visibility and control. This episode invites a solution architecture point of view about what it really takes to move from agentic experimentation to trusted, real-world impact.   Featured experts  Ninad Joshi, Senior AI Solution Architect, EMEA, Agentic AI and LLMs, Amazon Web Services Logan Wolfe, Partner, Global Enterprise Transformation, AI and Tech Strategy, Kyndryl

In dieser Folge von Zwei Doofe, eine Tanke begeben sich Wenzel und Olumbo in die tiefsten Abgründe der Münchener Schickeria, kämpfen ums nackte Überleben im öffentlichen Nahverkehr und üben sich in ehrlicher Sozialkritik. Hier sind die Highlights aus dem Ozean der Ignoranz:Türsteher-Traumata & Antichambrieren: "Kleine Wenzels müssen draußen bleiben" heißt es an mancher Clubtür. Doch anstatt sich wie ein Kollege von Sat 1 mit dem peinlichen "Ich bin vom Fernsehen"-Spruch reinzubetteln, verweigern die beiden konsequent das sogenannte "Antichambrieren". Warum im Vorzimmer des Königs (oder dem Vorhof zur Hölle) Däumchen drehen, wenn man auch einfach in die nächste Kneipe gehen kann?.Das Aschenputtel-Modell im P1: Beim seltenen, erfolgreichen Besuch im Edel-Club P1 wurde statt dem üblichen Protz-Verhalten mit geliehenen Rolls-Royce-Schlüsseln das "Aschenputtelmodell" ausgepackt. Die geniale Taktik: Man gibt sich bei den Mädels als einfacher Taxifahrer aus, der zwei Wochen auf diesen einen Abend gespart hat. Das filtert die Tussis sofort heraus und sorgt für den perfekten, entspannten Abend. Solche Abenteuer passierten allerdings noch zu Zeiten, bevor die traurige Realität der "polierten Platte" (Glatze) den ständigen Einsatz von Kappen erforderlich machte.Sudoku in der U2 & Pöbel-Radio: Eine traumatische Fahrt zur Rush-Hour in der Münchner U2 wird nahtlos mit den Stopfern in der Tokioter U-Bahn verglichen. Dabei verwechseln die Geografie-Experten japanische Kultur charmant mit "Sudoku" und lästern zwischen Platzangst und Ölsardinen-Feeling über den modernen "Teilzeit-Lifestyle". Statt dem höflichen Durchzwängen träumt man dabei von einem ganz neuen, ehrlichen Radioformat, das die Leute einfach im feinsten Assi-Slang aus dem Weg brüllt.Zahlen bitte, Sörensen & Protein-Probleme: Nachdem der imaginäre Kontoberater Herr Hauptkorn wieder bedrohlich "Zahlen bitte!" fordert, rettet ein kurzer intellektueller Exkurs die Show: Ein Buchtipp für "Sörensen geht aufs Haus" von Sven Stricker, gelesen von Bjarne Mädel. Nach einem vorangegangenen Off-Air-Streit über KI endet die Folge dramatisch: Da eine gewisse hochintellektuelle Freundin Bratwürste wegen "Proteinproblemen" verweigert, müssen die beiden Jungs alleine an die Wursttheke. Hosted on Acast. See acast.com/privacy for more information.

In this episode, the boys are astonished by Coach BJ Callaghan's ability to continue fielding competent soccer teams despite a hectic schedule that has the boys in gold flying all over North America every other day.  Even though they dropped the first leg of their semifinal against Tigres and only mustered a draw on the road versus Philly, Nashville SC has a lot to be proud of and they STILL sit at the top of the Eastern Conference.  Brian Schwake might just be the best goalkeeper in the MLS, and Maxwell Woledzi might just be a little TOO crazy (but we still love him).  Who we don't love - the MLS owners who are contemplating allowing the move of the Vancouver Whitecaps to Las Vegas - #savethecaps.  But the boys are excited about some free World Cup watch parties at Geodis Park this summer.  They aren't too excited about Sam Surridge missing games with an undisclosed injury, though, and it's starting to make them concerned.  But at least Miami's defense stinks and no other eastern conference team seems to have the total package that Nashville does.  In the end, the boys look ahead and make some predictions for what might be the greatest test the team has ever faced this week in Monterrey.  And they drink beer.

What the heck is micro needling? Should we get it? Lindsey Buckingham is dealing with a stalker. Sarah is complaining about sex scenes about body horror. Sudoku packing might make your next trip lighter. There's major Reese's cup news! Then, Sarah, Matty, and Bob make fun of Vinnie.

Hour 1: Bob's Movie Club Presents: Project Hail Mary! Andy Weir wrote an incredible book, and it makes a phenomenal movie! Sarah and Vinnie and the gang are discussing everything they loved about Ryan Gosling's new blockbuster hit and how it compared to the book. Amaze Amaze Amaze! In other space news, Artemis II's successful launch marks a historic moon mission. Did the moon landing even happen? The earthquake this morning sure did! Smoking in the bathroom is way easier these days for the teens but not for the toilets. Hour 2: Olaf fell into trouble at Disneyland Japan. Tiger Woods is leaving the country for rehab. Sarah and Vinnie have their official opinions on the Bravo drama of the week. Follow us on instagram! @Alice973! Sarah tells us more about horse college. Remember these things you thought were going to be such a big deal? Like what's going on with the Bermuda Triangle these days? Hour 3: What the heck is microneedling? Should we get it? Lindsey Buckingham is dealing with a stalker. Sarah is complaining about sex scenes about body horror. Sudoku packing might make your next trip lighter. There's major Reese's cup news! Then, Sarah, Matty, and Bob make fun of Vinnie. Hour 4: Let's make fun of Vinnie a little bit more. It turns out Megan Thee Stallion needed an IV and a nap. Weezer has their first new song since 2022, but we aren't sure if it's finished yet. Sarah has updates on Taylor Swift's wedding… supposedly. 1 in 3 Americans are age preventers. Is Matty one of them? House rules! Don't be stingy with your I Love Yous. Plus, How Old Is That Guy?

Mick Colliss tells the story of how his failures to reach the top in rugby led to him stumbling upon the World Sudoku Championships, leading to him becoming the selector of the Australian team and his experiences during the first day of competition.Get your exclusive NordVPN deal plus 4 months extra here https://nordvpn.com/backchat/It's risk free with Nord's 30-day money-back guarantee!The BackChat Podcast is served by Liquor Barons. Let your thirst for discovery be guided by Liquor Barons - find your nearest store!The BackChat Podcast is recorded out of BC Studios, built by grounded. building tomorrow, together.Thanks to our additional sponsors:TABtouch - Don't gamble more than you can afford to lose. Call Gambling Help WA (08) 9325 6644 enquiries@centrecare.com.au or Gambling Help on 1800 858 858 or https://www.gamblinghelponline.org.au/Mamba Digital - E-Commerce & Digital MarketingCamera Electronic - A wide range of premium photographic equipment and knowledge.SAY HELLOEmail: hello@backchatpodcast.com.auSocials: @backchat__Web: www.backchatpodcast.com.au Hosted on Acast. See acast.com/privacy for more information.

This week, Mick Colliss chats about his many endeavours, writing and publishing poetry about legends like Phil Hughes and Shane Warne, public speaking and performing, representing Australia in Sudoku, and much more!Get your exclusive NordVPN deal plus 4 months extra here https://nordvpn.com/backchat/It's risk free with Nord's 30-day money-back guarantee!The BackChat Podcast is served by Liquor Barons. Let your thirst for discovery be guided by Liquor Barons - find your nearest store!The BackChat Podcast is recorded out of BC Studios, built by grounded. building tomorrow, together.Thanks to our additional sponsors:TABtouch - Don't gamble more than you can afford to lose. Call Gambling Help WA (08) 9325 6644 enquiries@centrecare.com.au or Gambling Help on 1800 858 858 or https://www.gamblinghelponline.org.au/Mamba Digital - E-Commerce & Digital MarketingCamera Electronic - A wide range of premium photographic equipment and knowledge.SAY HELLOEmail: hello@backchatpodcast.com.auSocials: @backchat__Web: www.backchatpodcast.com.au Hosted on Acast. See acast.com/privacy for more information.

Over the past few months, I've been playing a lot of Sudoku. What began as a simple puzzle quickly became something much more meaningful. As I struggled through Easy puzzles and eventually unlocked the Master level, I began to notice something fascinating: the mindset needed to solve Sudoku is remarkably similar to the mindset needed to teach outdoors.Episode 191: Finding the Openings: What Sudoku Taught Me About Teaching OutdoorsIn this episode of Outdoor Classroom News, I explore the surprising parallels between solving puzzles and guiding children in nature. Both require patience, curiosity, experimentation, and the willingness to keep trying even when things don't immediately make sense.Drawing from real moments in our Secret Gardens Outdoor Classroom Nature Classes, I share how children naturally approach learning the same way we approach puzzles—by noticing openings, testing ideas, and persisting through challenges.If you've ever felt stuck trying to bring more outdoor learning into your work with children, this episode offers a refreshing reminder: sometimes the solution appears when we shift our perspective and take the next small step.In This EpisodeHow a simple Sudoku puzzle became a lesson in mindset and persistenceWhy “looking for openings” is a powerful strategy in outdoor educationStories from Secret Gardens Outdoor Classroom Nature ClassesHow experimentation and curiosity fuel children's learning in natureWhy persistence is one of the most valuable skills children develop outdoorsHow shifting perspective can unlock new possibilities in teaching and learningReflection QuestionsAs you listen, consider these questions:Where are the “openings” in your classroom or outdoor space right now?What small experiment could you try with children this week?When have you seen persistence lead to a breakthrough in learning?Listener ChallengeThis week, try this simple practice:Notice an opening — a child's curiosity, a seasonal change, or a moment of wonder in nature.Experiment — follow that curiosity and see where it leads.Persist — allow time for discovery and growth.Just like solving a puzzle, meaningful learning often happens one small step at a time.Subscribe & ShareIf you enjoyed this episode of Outdoor Classroom News, be sure to subscribe and share it with a fellow educator, parent, or nature-loving friend.And remember:The next breakthrough—whether in a puzzle or an outdoor classroom—may be just one opening away.Join the Outdoor Classrooms Community:Want to continue the conversation, access our workshop library, or collaborate with like-minded educators?

Have you ever wondered how elite athletes tap into "flow"—that magical state where skills meet challenge—and how you can harness it in your own life? This episode dives deep into the science and psychology behind flow, revealing practical strategies to elevate your focus, reduce stress, and perform at your best when it matters most. You'll discover:The four key characteristics that define true flow, including concentration, control, time distortion, and loss of self-consciousness.How to create the perfect challenge-skill balance to get into that zone effortlessly, both in practice and competition.The importance of immediate feedback and autonomy, whether in sports, work, or daily life, to stay engaged and motivated.Real-world tips for coaches and athletes on managing arousal levels to sustain flow before stress overwhelms performance.How to overcome self-doubt, mistakes, and external distractions that knock you out of the zone—plus, simple mental tricks like visualization and identity shifts to stay grounded.. If you've ever felt stuck in a rut or struggled with performance anxiety, this episode offers tangible techniques to reframe setbacks and harness your inner flow. Perfect for athletes, coaches, leaders, or anyone eager to unlock their full potential. Tune in to discover how to make every challenge an opportunity for growth, how to be "optimal" in your effort, and how connection and purpose fuel flow's emotional power. Don't miss out on the tools that could change your game—whether on the field, at work, or in life.Timestamps:00:00 - Introduction to Mentor Moments and episode focus00:38 - What is therapy speak and its misuse in culture01:36 - Deep dive into therapy speak and weaponization02:06 - Complexity and mystification of therapy terms03:02 - First workshop on flow and its significance03:32 - Personal rant on technology struggles and feelings of relevance04:56 - Reflection on how tech issues make one feel old06:00 - Delivery of a flow workshop: structure and athlete engagement06:59 - Characteristics of flow: concentration, control, time distortion, loss of self-awareness08:28 - How flow gets expressed through experience and priming08:48 - Conditions for entering flow: challenge-skill balance09:16 - Differentiating practice and competition environments09:53 - Challenges coaches face in achieving flow for varied athletes10:23 - The importance of self-adjustment and internal challenge management11:18 - Practice's role in skill and technique development for flow11:36 - Visualizing success and managing performance anxiety12:33 - Visualizing and preparing techniques in training, not just day-of13:45 - Internal challenge and managing athlete stress and anxiety14:01 - Making competitions feel more like training through mindset and environment15:05 - Goals and challenge level adjustments for flow induction16:03 - The role of autonomy in entering flow16:45 - Reflecting on motivation, craft, and engagement in hobbies versus professional tasks17:30 - Recognizing the zone: engrossment and losing track of time18:24 - Emotional significance, meaning, and connection to broader purpose19:20 - How novelty and purpose influence motivation and flow20:13 - Immediate feedback: woodworking, Sudoku, and body cues as intrinsic guides21:11 - Recognizing mastery and flow through self-awareness and emotional high22:26 - Barriers to flow: doubt, mistakes, external validation, and identity23:25 - Using visualization (parking lot technique) to manage mistakes during activity24:24 - The importance of mental framing and reflection post-activity27:43 - Reflections on public speaking, practice, and maintaining skills28:20 - Over-preparation pitfalls and confidence in public settings29:46 - Upcoming focus: mental toughness and its applications beyond sports30:43 - Closing thoughts and listener engagement

Carol Vorderman joins Captain Carr on Life's a Beach and it's exactly as chaotic as you'd hope. From flying her own plane across Europe, to swimming with great white sharks and holidaying with Annie Lennox and Ainsley Harriott. She tells Alan gets an exclusive on why she might run for Prime Minister, we hear about her sunbathing in space, the party she drove Alan to dressed as Cher, and why a tiny plane called Mildred meant so much to her. Plus: bingo on holiday, strip chess, and Italian hotel recommendations. Fasten your seatbelts! Watch Carol on Celebrity Puzzling, weeknights at 7pm, Channel 5.  00:00 Intro: Alan welcomes Carol aboard “Alan Air” 00:40 Carol flying Alan in her plane Mildred 01:30 Flying across Europe and landing behind jumbo jets 02:12 Alan remembers meeting Carol on Countdown 03:20 Driving to Noel Edmonds' party dressed as Cher 04:10 Celebrity Stars In Their Eyes memories 06:06 Celebrity Puzzling and quiz show chaos 07:35 Sudoku, puzzles and the intelligence chat 08:09 Holiday bingo and gay bingo 08:42 Strip chess and Alan's new show idea 10:10 Holidays growing up in Rhyl and caravan trips 11:03 Supercars and terrifying a sexist cameraman 12:58 Alan suggests Carol could be a dominatrix 13:20 Carol and the three men in her life 14:23 Astronaut friends and sending photos to space 15:26 Her daughter launching medical experiments into space 16:45 Would Carol actually go to space? 17:18 Alan's romantic trip to Lake Garda thanks to Carol 18:16 Richard Whiteley spraying himself with home fragrance 20:16 Swimming with great white sharks in South Africa 23:26 Adventurous food on holiday 24:43 Grace Jones watching Countdown, loves Carol's mum 25:25 Holiday with Annie Lennox and Ainsley Harriott 27:40 Why she prefers city breaks and Florence 28:19 Could Carol become Prime Minister? 29:10 Quick-fire travel questions 30:30 Final goodbyes #LifesABeach #AlanCarr #CarolVorderman #Podcast #TravelPodcast #CelebrityTravel #FlyingPlanes #SharkDiving #AdventureTravel #HolidayStories #TVLegends #BritishTV  Learn more about your ad choices. Visit megaphone.fm/adchoices

Survivor legend Tyson Apostol and Vanderpump Rules star Tom Sandoval join The Exclusive to break down their unlikely bromance on House of Villains Season 3, revealing why they both felt "unfairly" labeled as villains before entering the mansion.The pair doesn't hold back on the clashing social styles in the house, specifically calling out the "Big Brotherly energy" of Paul Abrahamian and why his signature sunglasses were a major "sign of disrespect." From Tom's secret Sudoku prank on Tyson to the "hall of mirrors" that made a strategic partnership with Paul impossible, the duo explains why you need a mix of petty moves and "logical" gameplay.

Idag gästar Pontus Wittenmark som berättar om varför han valde den narrativa peka-klicka-genren framför allt annat. Under Kickstarter-kampanjen fick demot spridning tack vare Thimbleweed Park-teamet och Revolution Software - och det visade sig att Ron Gilbert, skaparen av Monkey Island och Maniac Mansion, hade backat projektet.Vi dyker ner i skapandeprocesset bakom spelet - hur han tänker kring balansen mellan pussel och story, varför han föredrar pussel som hänger ihop med narrativet framför insprängda minispel som påminner mer om Sudoku, och hur han använder Ron Gilberts “Puzzle Dependency Chart” för att hålla koll på strukturen. Vi pratar också om verktyget Ink, ett skriptspråk för interaktiv fiction, och hur det låter Pontus jobba i ett kreativt flöde utan att behöva öppna Visual Studio.Trevlig lyssning!Har du tankar om Spelskaparna, känner dig sugen på att delta i ett avsnitt eller kanske vill visa upp ett spel som du jobbar på - kom in på Spelskaparnas discord. Där har mysig stämning skapats och ett gäng utvecklare chattar om stort och smått. Hyser du starka aversioner mot Discord går det även bra att höra av sig på info@spelskaparna.se, @ollandin eller @saikyun.LänkarJustin Whack and the Big Time HackWarm Kittens DiscordInk - skriptspråk för interaktiv fictionThimbleweed ParkRon Gilbert - Grumpy GamerMonkey IslandManiac MansionDay of the TentaclePuzzle Dependency ChartRevolution SoftwareBroken SwordGibbous - A Cthulhu AdventureGodot EngineHeavy Duty Inc.Death Corp)

On this week’s episode, Amanda, Shandy, and Colleen talk about current events, then cleanse it with a little cat talk. Then, they take a trip down memory lane and talk about the upcoming Winter Olympics. Finally, Colleen tries to teach Shandy and Amanda how to play Sudoku. Feedback: TheBroadcasters3@gmail.com or 331-BROADS3 (331-276-2373) Links: Merchandise, Matt’s […]

On this week's episode, Amanda, Shandy, and Colleen talk about current events, then cleanse it with a little cat talk. Then, they take a trip down memory lane and talk about the upcoming Winter Olympics. Finally, Colleen tries to teach Shandy and Amanda how to play Sudoku.Feedback: TheBroadcasters3@gmail.com or 331-BROADS3 (331-276-2373)Links: Merchandise, Matt's Broadcast Book ClubSubscribe (MP3) l Become a Patron l Join Our Facebook GroupBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-broadcast-with-amanda-shandy-and-colleen--2940971/support.

In this episode of the DAV Podcast, host Jonathan Kaupanger dives into the "Sudoku from Hell"—the VA's complex Schedule for Rating Disabilities—to help veterans and their families make sense of "VA Math." Joined by Andrew Clark, DAV's Assistant National Service Director, the discussion pulls back the curtain on the Combined Ratings Table and the "whole person theory," explaining why multiple disability ratings don't always add up to the 100% veterans might expect. From navigating the frustrations of diminishing returns to identifying "clear and unmistakable errors" and filing for secondary conditions, this episode provides essential insights and practical advice on how DAV service officers can help you secure the benefits you've earned. Here's more info on the Combined Ratings Table: https://youtu.be/9vaKqZZyg8Q?si=lCOzU6H2OF88VjvH

This week on Office Ladies 6.0 Jenna and Angela break down the second episode of “The Paper”, “The Five Ws”! Ned works with a group of volunteers to write the paper version of the Toledo Truthteller and they all scramble for stories while Esmeralda finds ways to intervene. The ladies find more “The Office” easter eggs, point out some “Paper” set food that unlocked “Office” set food memories for them, and Jenna and Angela answer a fan chit chat question on what's the worst place they've ever been stuck in. So no need to decipher any coded letters, instead play some Sudoku and enjoy!  Office Ladies Website - Submit a fan question for Around the Town, Chit Chat and The Paper: https://officeladies.com/submitaquestion  Follow Us on Instagram: OfficeLadiesPod Follow Us on YouTube Follow Us on TikTok To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Lukas hatte wieder so einen Moment. Er sieht auf Youtube ein altes Interview mit dem deutschen Autor und Filmemacher Alexander Kluge als er den Assyriologen Walther Sallaberger interviewt und ist fasziniert– und entscheidet spontan (natürlich ohne Isabel zu fragen), dass dieser Mann in unseren Podcast muss. Ein paar Emails später finden sich alle drei vor einem Bildschirm sitzen um über die Erfindung der Schrift zu sprechen. Was ist eigentlich Assyriologie? Was hat sich vor 4.000 Jahren vor Christus zwischen Euphrat und Tigris agespielt? Und was ist eigentlich das Gilgamesch-Epos? Prof. Sallaberger, gebürtiger Tiroler und einer der weltweit renommiertesten Altorientalisten, bewegt sich in Welten, die für uns eher nach Museum klingen – bis er darüber spricht. Dann wird daraus plötzlich ein vibrierendes Live-Panorama der Menschheitsgeschichte. Walther Sallaberger (Isabel führte schnell das Du-Wort ein) kann die Keilschrift lesen und die Essenz des Gilgamesch-Epos wie selten jemand wiedergeben. In dieser Folge sprechen Isabel und Lukas darüber: - Wie Schrift überhaupt entstanden ist Warum rund 4.000 v. Chr. in Mesopotamien zum ersten Mal jemand dachte: „Vielleicht sollten wir Dinge aufzeichnen, bevor wir sie vergessen.“ Und warum das weniger romantisch und viel buchhalterischer war, als man denkt. - Was damals in Mesopotamien eigentlich abging Stadtstaaten, Verwaltung, Tempelwirtschaft – und der Moment, in dem aus Zeichen Sprache wurde. Eine Explosion an Möglichkeiten, die unsere Welt bis heute strukturiert. - Warum der Codex Hammurapi 3.500 Jahre später noch relevant ist Ein Gesetzeskorpus, der überraschend modern wirkt – nicht weil wir so fortschrittlich wären, sondern weil manche Fragen der Gerechtigkeit schlicht zeitlos sind. - Ein Exkurs zum ersten großen Mythos der Menschheit: dem Gilgamesch-Epos Was wir von Gilgamesch und Enkidu über Freundschaft, Hybris, Sterblichkeit und Sinnsuche lernen können – und warum dieser Text immer noch näher an uns dran ist als viele Netflix-Plots. Eine Folge über den Anfang von allem, was wir heute Kommunikation nennen – und über einen äußerst sympathischen Tiroler Wissenschafter, der die Keilschrift entziffert wie andere Sudoku.

When it comes to scaling smarter, not scattered, there are three mistakes owners make that hurt efficiency, profitability, and leadership. Kiera talks about how Dental A-Team helps practices simplify methods so that success is humming across all locations. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and I hope you are having such an amazing day. Today is podcasting day and I actually did a little reel for you guys to come and enjoy getting ready for me on podcasting day. My husband and I, we did this funny thing when I got like amped myself up and we're like, I love my life. I love my job. I love podcasting. And I don't know if you guys have seen that little girl.   who does that where she gets so excited about life and it's like, I love my bed, I love my hot tub, I love my view. And truly I love all of you. And I'm just super excited to be here with you podcasting, to be talking about great things in dentistry. And today I think that this one's going out to our multi-practice owners. And these are three costly gaps that I've noticed within multi-practice ownership that really try to highlight some of the gaps because at the end of the day, the podcast was created   to help all dentists elevate, to help all of us rise, to positively impact the world of dentistry in the greatest way possible. And that's what we're about. That's what our mission is. That's what I'm about. And so today going out to those multi-practice owners, or for those of you thinking about multi-practice ownership and do you want to do this? do you want to like, what are some of these gaps that maybe could also impact solo practice owners? So at Dental A Team, do work with solo practice owners, multi-practice owners. We work with...   like from basically one million, you know, you're maybe at that 650, one million range, all the way up to that 10, 15, $20 million range as well for practices. And there is a no one size fits all in Dental A Team I'm very, very, very, very big on who we hire and who the people are within our company. And with our clients that this is your life. This is your dream. There is no ultimate destination that we're trying to get all of our practices to. There is no final   You've got to hit this in order to be excellent within Dental A Team. is what is your life? We have some owners that are working at two or three days a week. We have some owners that are working six days a week. We have some that want multi-practice ownership. have others that want solo practice ownership. We have some that are solo practitioners doing 4 million in one location of about six to seven operatories. We have others that are in multi-locations doing 2 million. So really there is a no one size fits all. It's more what do you want to be? And we call this the yes model. So where do you   personally and professionally want to be. stands for earnings to make sure you're profitable and S stands for systems and teams to support that. So really making sure that way you can say yes to your life, yes to the things you want in life. That's what we're about. So with that, like when you look at multi-practice ownership, it does not necessarily mean adding more profit. I've talked to several multi-practice owners that are actually making less money in multi-practice ownership than they are.   prior to expanding to multi locations. Think about it. You've got one location that's doing really well, the other one's not doing so well, well, your good one has to then support your not so cash flowing one. So sometimes it actually can be a lot more costly for you. And so for you to just realize that some of the ways that we can do this will actually impact solo practitioners. ⁓ And so the three things that we're gonna work on today are like,   things that hurt efficiency, they hurt profitability and they hurt leadership. So when we look at this, doing a deep dive on that, that's really what I want you to look at of like how you can scale smarter and not scattered because really with multi-practice ownership, I remember the day we opened our second location. Our first practice was doing, it was 500,000 to 2.4 million in nine months. And then we opened our second location and you better believe that it was like just adding more fuel to this already burning chaos fire. I think that's really, really clear. And I hope you heard that it was adding more fuel.   to the chaos fire, not to the profitable fire, but to the chaos fire. ⁓ And that was really, really, really struggling. ⁓ It was hard on me. It was hard on our practice. It was hard on the team. I was not showing up as a great manager. I was not showing up as a great ⁓ leader. I was not showing up as a great partner. ⁓ I was not showing up great in my marriage. It was like literally just trying to swim through and feel like I was trying to survive rather than doing it smart. And so that's something really big that we've been wanting to do for all of you is   to give you this smarter way. Dental A Team was really here for you. It was built by people who are just like you, who have been in your shoes, they don't just understand you, but have actually been in your shoes, who's walked the walk, talked the talk, and we've done it very successfully. So I love to help offices. Hopefully we're helping you. ⁓ And if you love this podcast, please be sure to like it, start, share it, because that's how we're able to help and influence more people. number one, the biggest number one miss is no centralized operations. So that means ⁓ we don't...   we don't have a central plan and instead our practices are individual islands. This was very much my practices. We had our one and it was doing certain things and we had our second one and it was not doing certain things. And so going from each practice felt like I was going to multiple different locations, multi different pieces and that really gets hard. And so we have inconsistent systems which means we have unpredictable outcomes. And then on that, like we did not have a set way that we'd schedule. So we'd schedule one way at our first location another way at our second location.   Our billing was not the same. The way we were insurance verifying, our fee schedules weren't even the same because we were in two different cities. And so we had different fee schedules. ⁓ Reporting was not the same. We did not have leaders in both practices. We did not have SOPs that could scale. Like truly our operations manual was not done and we just thought buy another practice and let's go through this. Rather than having a set standard, and this is something I'm really big on when people want to go to multi-practice ownership or they're already in multi-practice ownership. This is really where we start. There's a practice that we're working with and   I think about them, were, the solo doctor was running around to every single location, trying to out-produce the problems instead of fixing the problems at the base level. And that's going to be through this of like centralized systems and getting systems in place and like having our scheduling and our billing and our cashflow consistent and looking at each of the individual practices ⁓ to make sure that they are centralized. And so when we work with multi-locations,   What we do is we actually simplify it down. So you don't necessarily have to have centralized billing or scheduling like right away. Once you get to that four or five, usually it's very recommended to have centralized billing or I've got some practices that are multi like it's one location, but they have about 15 to 17 operatories. Well, that does count in my opinion as multi ops, multi practices, cause a lot of times multi practices are like five ops or more. So you think about a 15 op practice that's like three practices, but just under one roof.   So even in this larger practice, I often recommend we start to centralizing. So we have a set standard of how we're doing billing. We have different reporting metrics. You've got to have the KPIs. We've got to have the set system. So what we started to do is we standardized the operatories. So all ops are the same. We standardized how we're scheduling. We're all in the same softwares. We have an SOP. So we've got our front office, our back office teams, and we do the exact same way. So how we're doing it. We had both practices auditing each other so that we standards were not getting missed and it wasn't.   Well, this practice does it this way and this one does it this way. No, we're trying to make these standardized. that way, again, it's not so that way we can't have our own flare and variety at the different locations, but it's so that way when practices show up and doctors show up, we're actually able to be efficient and effective because we're able to have it be the same. It's like, could you imagine ⁓ if your practices were like everybody's varying different houses? So the way I put my silverware in my house might be very different than where you put your silverware in your house.   So just imagine we've got five different houses, how much easier it would be if we all walk in and we all agree that silverware goes to the right of the dishwasher. Well, now, no matter where the dishwasher is placed in a house, we know silverware will always be to the right of the dishwasher. Just like when we walk into an operatory, we always know that the ⁓ disposable, so our gauze, our cotton, is always to the right of X. It all practices. So as much as we can get them similar, so that way it's just more efficient, it's more streamlined, everything is working together rather than against each other.   but truly getting centralized operations in multi-operatories or multi-locations is going to be one of the biggest ways to cut costs, to save time, and to make it more efficient for a better patient care all the way around the board. So really look at your practice and see, do we have inconsistent systems? Are we doing things differently? Do we have different flares and flavors? Do we have like five different houses within our multi-practice ownership? And what could we do to unify it across all of the practices this quarter? And usually when I'm starting with an office,   I'm going to look for the scheduling because that's usually the fastest. Then the operatories will be my next piece that I'm going to go for. And then after that, we're going to go into our billing tactics and making sure that goes into it, which leads me right into point number two. And this is gap number two and it's profit per location is not being tracked. A lot of times when people get multipractices, what they do is they just keep it all under one tax ID number. I understand your reasoning. I did that when I started my multiple businesses. It actually gets really hairy scary. And so ⁓   Yes, like let's untangle this. I'm not a CPA. My job is not to be giving you financial advice. My job is just to help you as a consultant. We pair really well with CPAs. And so miss number two is when we don't have profit being tracked per location, but overall as total revenue, but not knowing which practice is profitable and which practice is struggling. That's a really, really, really big miss as a practice. So helping you just understand that you've got to a hundred percent.   make sure we're looking at the profitability and breaking it apart. So each practice has its own tax ID number. Yes, this is annoying. Yes, you have to fix the billing pieces for it, but each practice needs to be treated like its own individual business unit. within the bigger whole. So it's like we have the same standards, we have the same operatory setup, we have the same softwares, we have the same billing tactics, but what we have is we make sure each practice is profitable.   So we know how much are we paying for all the fixed versus variable costs and we're tracking those within each location. When team members travel between each location, they're actually paid out of two separate entities. So they could be technically putting in more than 40 hours, but if they're only putting 20 hours here and 30 hours here, technically that's not over time. It's like working two different jobs. Now you have to be careful with that to make sure that those employees are not overworked.   But making sure that like when I've got team members going to multi locations, I am tracking it per location. I am tracking it per practice. When I've got regional managers separating out that regional manager salary amongst all the locations to make sure is this practical profitable? And if not, what are the underperformers? What are the root causes? How can I get this profitable? Can we do block scheduling in there? Can I work on my costs? I've got two practices right now and their rent is much higher in one location. Well, if I've got higher rent over there and higher costs,   I have to produce more in that practice than I do. So I can't have the exact same block scheduling in both locations. I can still block schedule similarly, but I have to make sure that I'm hitting my correct overhead percentages and that each practice is profitable. We have separate credit cards for each location. So we're ordering on those separate credit cards. So it is per location. We have different bank accounts for each location. So the money's coming in so we can see what it is. And what's crazy is when offices actually do this, what they find is   they're actually able to quickly identify what the root causes of that practice. They're able to bring it up to par. like one practice, they're losing money due to not having hygiene reappointments in there. So like the hygiene team is not as profitable as they should be. So we laser focus in on that. We fix the systems across the board, but we laser focus on the practice that's struggling. And we're actually able to boost them by 400,000 per year just by fixing that one small problem, because we're not looking at the organization as a whole. Yes, you do need to look at the organization as a whole.   but you do need to like scope it down to how each practice is performing. And this should be weekly, monthly, quarterly to then assess how we're doing. ⁓ When people get into multi level DSOs, you better believe they're looking at their top performers and their lower performance. And a lot of times they cut those lower performing offices out because that's hurting their overall profitability of the business. So many offices have really high producing practices and they're dumping it to go save the other ones. Just like thinking about a real estate portfolio.   they're looking and rebalancing those portfolios, but for you to rebalance it is to make sure you're tracking the profit per location and we're fixing the issues at the base root problem. ⁓ And so really what it should be is you should A, make sure you're running them individually, B, do a P &L by location and let's figure out where our gaps are within the finances to see how can I make each location profitable and set that as the target as the goal for your regional, for your office managers.   This is the goal per location. I work with an office and we have six locations that we go to quarterly. And we are looking at their scorecards every single week, every single practice. And then we look collectively at the whole to make sure organization as a whole is profitable. Yes, when we started new and of course we're going to be dumping money into it. But the goal is for that new practice to be profitable. Six months to one year max is when they need to start breaking profit. And so when teams know this, when office managers know this, what happens is the whole   portfolio actually does better and the businesses are running much more effectively, efficiently with better patient care, better team awareness all around. So that's miss number two, ⁓ gap number two. Miss number three is not having consistent accountability. So when you have it, oftentimes it's just this chaos. Like I said, like we're adding more fuel to a chaos burning fire. And so ⁓ when we have that there's no roles, there's no structured check-ins, there's...   It just feels like hope and pray. And then we're trying to like get the profitability margins. We're trying to do all those pieces. So we've got to have cadences in there of weekly calls, having weekly scorecards and quarterly reviews. ⁓ And so when you have leaders at each location, what they do is they, get all office managers together on a weekly call. They look at the scorecards for their practices. They look cross company so they can look at all the other offices. So if I'm struggling with a profitability, but this office over here is doing really well.   office managers sync up, let's have you two work together, let's have you see what you're doing differently. That way everybody's able to be profitable. So that really helps. And then you empower all the leaders to own their KPIs and report back. So they're owning their teams, they're owning their departments, they're owning the profitability of their practice. And then this way we're able to have metrics that are the same across all locations. So having a set scorecard that's used, when we do it within our company, we have practice A, practice B, practice C.   Right now I've got an office I'm thinking of and practice A is super profitable and practice B is not. And they're just looking at it collectively as a whole versus saying, my gosh, we've got to get like practice B profitable. Practice B is not producing and it's not collecting what it should be. A lot of times also that profitability margin is hurting because we're not collecting. And so one practice is very much collecting, paying for the other practice, but it's just due to broken systems and not having that O-M responsible. And it's because we're spread across trying to be   ⁓ efficient, which is true, but we have to have individualized centralized accountability frameworks in each location. So it reports up. People know who's ultimately responsible for that practice for the different pieces, rather than it being we're all responsible for everything. That means nothing is actually truly being tracked. So ⁓ when we've implemented these scorecards across practices, usually what you start to see is you see an increase in profitability, an increase in collections, an increase in case acceptance, because everybody's looking   Like we're looking side to side, it's like Sudoku. I'm looking to see how am I comparing with my other practices and how can I get the support where I'm struggling? And then you also start to create cohesiveness as a unity. You start to create cross collaboration. And this is a huge, huge, huge mess in multi-practice ownership and even in bigger practices. So when you look at this and you have that weekly reporting rhythm, you have this weekly accountability, and then you start to empower your leaders to meet with their team members once a month.   and then have quarterly cadences where we're looking to see how we're doing, you start to see teams rise up. Because now it's like, great, we know what the scoreboard is. We know what we're aiming for. know everybody knows what they're accountable for. There's no more of this confusion of what should we be doing or should my practice do this, but your practice doesn't. You try to get them as standardized as possible. And what I will tell you is working with multiple multi-practice owners, this is not a dream. This is a reality that you should be striving for and that you can do. I love to work with Mac.   multi-practice owners because I love to take the chaos and turn it into simplicity. I love to help you see which like it's like a ball of yarn and you're like, my gosh, like pull this string or pull this string or pull that string. And like, we don't know how to untangle what we've created. And so doing these three misses of not having centralized operations. So making sure we're centralized across the board, making sure each practice is profitable and then having accountability across the board. When you streamline those across all your locations,   instantly things get better. Scaling is not great when it's chaos. Scaling is great when it's tightened, when it's predictable, and when it's consistent. That's when it becomes fun. That's when it becomes fun to be multi-practice honored, but it is not fun when it is the chaos. And so when we do this, this is something that I'm obsessed with. This is something I love to help offices. This is where I love to help regional managers figure out how to do this because a lot of times they don't even know. They've never done it before. They've just been a great office manager and doing one baby versus five babies.   We all know as parents and siblings and aunts and uncles, we know that one baby is a lot easier than five babies. However, five babies can actually be easier on certain levels when we have set standards and we have set processes and we have set things in place and we've got rhythms and we've got routines that actually sometimes can be easier than just one because it forces you to actually rise up. It forces you to be better than what you've been. And so with this, just know these are some of the three big gaps that we see in multi-practice ownership or large practice ownership.   These are some of the areas that we really expert help. And hopefully for you to just have a quick like checklist of like, where am I doing on my standardized ops? How am I doing on profitability of each location? And how am I doing on accountability, KPI tracking, scorecard accountability, weekly check-ins, implementing just a few of these things will radically help you. But sometimes it's so hard to lift your head up out of the bubble when you're living in the bubble. And so if you're struggling with that, reach out.   Like let's just have a conversation. Let's see if we're a right fit. If nothing else, we'll give you a lot of gaps, a lot of tools, a lot of tips and help you out. reach out, Hello@TheDentalATeam.com. Go to our website, TheDentalATeam.com and click on the book of call. This is what we do. We create structure for scale, clarity for leaders and profit for every location. Like that is what our obsession is. And so I'd love to help you out. As always, just know dentistry is the greatest place we could ever possibly be in. We are so blessed to be a part of dentistry.   And I just want you to remember like if multi-practice ownership or larger practice ownerships on the horizon, these are things to do. If you're already in the weeds of it, you know, it's a lot harder to actually do than you thought it was. And so reach out. There's no reason to do this alone. The industry is hard as it is. So there's no reason to do this alone. Reach out. And as always, thanks for listening. I'll catch you next time on the Dental A Team Podcast.  

Caroline and Mikaela talk about Halloween weekend and the Twilight cinematic experience.Intro Music from #Uppbeat (free for Creators!):https://uppbeat.io/t/mountaineer/soddenLicense code: OLCQJ25ODNHHVXJPOutro Music from #Uppbeat (free for Creators!):https://uppbeat.io/t/moire/bees-in-the-gardenLicense code: 2HZLRNJC7UF8JVD4 Listen to our favorite songs! https://open.spotify.com/playlist/0e566a7o6bYw8cy3IOfBn6?si=jYV_YsutRSiw7gwN2XhaGA&pi=u-Wz_U3iwTRumi | Follow us on Instagram and TikTok

Wer der beste Standardtrainer Europas ist, wo Urs-Fischer-Fußball Erfolg hat, warum der Rente sicher ist, Hütter bei Monaco gehen musste, Juve in der nächsten Saison Meister wird, Liverpools Krise erwartbar war und welcher Spitzenklub einem Sudoku ähnelt.

Watch the PREVIOUS episode on YouTube!Watch THIS episode on YouTube or click below!TIMELINE00:00 AI Computational Approach13:00 Decoding Voynich19:30 Hoax?21:00 Could women have written it?26:15 What to ask the manuscript's producer27:00 How do we know we've cracked the code?30:00 Reconsidering VoynichEgyptian hieroglyphics confounded Egyptologists for centuries until the discovery of the Rosetta Stone.The Voynich Manuscript is another old text that has perplexed experts since its discovery about 600 years ago.Dr. Robert H. Edwards specializes in investigating the biggest mysteries of the 20th century. I interviewed him on the 100th anniversary of George Mallory's death. I interviewed him again after we found Mallory's climbing partner's foot. Spoiler: We still don't know whether they reached Everest's summit.The other mystery Edwards investigated was D. B. Cooper, who stole $200,000 and disappeared after skydiving.Now, Edwards turns his analytical brain to the world's most mysterious manuscript: the Voynich Manuscript.Voynich Reconsidered: The Most Mysterious Manuscript in the World is Dr. Edwards's attempt at decoding this headache-producing document. If you think James Joyce's Finnegans Wake is hard to decipher, try the Voynich Manuscript!Excerpts from Voynich ReconsideredThe parchment for these four folios was most probably produced sometime in the first half of the fourteenth century.Who wrote the Voynich Manuscript?Nobody knows. Edwards debunks the idea that Roger Bacon authored it:D'Imperio devoted considerable effort to the study of the supposed link between the manuscript and Roger Bacon. She could not have known that the Voynich parchment would eventually be submitted to radiocarbon technology and that the samples would be dated, with up to 92 percent probability, to periods ranging between 1308 and 1458. Therefore, she could not have known that Bacon, who lived in the thirteenth century, would be excluded as the author of the manuscript, or at least as its producer or as one of its scribes.Is the Voynich Manuscript a hoax?Before we embark on our own voyage of investigation of the Voynich manuscript, we must consider the alarming possibility that it is a journey to nowhere. That is to say: it may be that the manuscript cannot be translated or deciphered because it has no intrinsic meaning. For want of better words, we must consider that the manuscript could be a hoax or a forgery.What's the Voynich Manuscript about?There is an “herbal” section, consisting of 129 pages and thereby comprising more than half of the book.The astronomical, cosmological, and astrological sections are short. Edwards is “tempted to group them together into a ‘cosmic' theme, occupying thirty-one pages.”The Voynich manuscript invites, for those who are so disposed, the insertion of a preconceived narrative. In this respect, it bears comparison with the notorious proliferation of narratives relating to the man who came to be known as D.B. Cooper, and his hijacking of Northwest Airlines Flight 305 on November 24, 1971.Do we know what the Voynich Manuscript's message is?For many years, the mission controllers at NASA resisted demands for another photographic targeting of the “Face. ” Finally, they relented. In 2001, the Mars Global Surveyor took the first new image of the object, at a much higher resolution than that of the Viking. It was revealed to be an eroded mesa with a pleasing symmetry, and certainly with gulleys and hollows that conveyed elements of a human face. Whether that is the end of the story, the reader may decide. This author is content for the mesa to be the product of erosion, by wind or by water, and not the work of ancient Martians, however much we would like it to be so. Likewise, determined researchers of the Voynich manuscript can find, within its cryptic and inscrutable pages, that which they wish to findConclusionI loved Dr. Edwards's other two books (Mallory & Cooper). Although I liked this one about the Voynich manuscript, it's such an inscrutable and inaccessible document that I found it challenging to stay engaged.Moreover, I don't understand why some people believe that old documents are worth much more than their historical value. Religious texts are helpful because they reveal the values and ideas of the past, but are often utterly wrong, especially when it comes to scientific facts. Even when they're not mistaken, they're often incomplete. A modern botanist knows far more about plants than a 14th-century writer.Some fans of the Voynich manuscript seem to believe that if we can somehow decode it, we'll learn a mind-bending revelation. I doubt it.Other fans, including Dr. Edwards, find the Voynich manuscript fascinating for the same reason people are drawn to Sudoku or a crossword puzzle: it's fun to solve a mystery even if it yields little practical benefit.If you're drawn to puzzles and the Voynich manuscript, you must buy the Voynich Manuscript and then read Voynich Reconsidered: The Most Mysterious Manuscript in the World. You're guaranteed to learn countless remarkable facts about the manuscript in Dr. Edwards's splendid and thorough analysis.For others, I'd first start by reading Dr. Edwards's other two books, which are more accessible than this one.Verdict: 7 out of 10 stars.ConnectSend me an anonymous voicemail at SpeakPipe.com/FTaponYou can post comments, ask questions, and sign up for my newsletter at https://wanderlearn.comIf you like this podcast, subscribe and share!On social media, my username is always FTapon. Connect with me on:* Facebook* Twitter* YouTube* Instagram* TikTok* LinkedIn* Pinterest* TumblrSponsors1. My Patrons sponsored this show! Claim your monthly reward by becoming a patron for as little as $2/month at https://Patreon.com/FTapon2. For the best travel credit card, get one of the Chase Sapphire cards and get 75-100k bonus miles!3. Get $5 when you sign up for Roamless, my favorite global eSIM with its unlimited hotspot & data that never expires! Use code LR32K4. Or get 5% off when you sign up with Saily, another global eSIM with a built-in VPN & ad blocker.5. Get 25% off when you sign up for Trusted Housesitters, a site that helps you find sitters or homes to sit in.6. Start your podcast with my company, Podbean, and get one month free!7. In the United States, I recommend trading cryptocurrency with Kraken. 8. Outside the USA, trade crypto with Binance and get 5% off your trading fees!9. For backpacking gear, buy from Gossamer Gear. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ftapon.substack.com

Egyptian hieroglyphics confounded Egyptologists for centuries until the discovery of the Rosetta Stone.The Voynich Manuscript is another old text that has perplexed experts since its discovery about 600 years ago.Watch this episode on YouTube to see nonstop images of the book itself!Dr. Robert H. Edwards specializes in investigating the biggest mysteries of the 20th century. I interviewed him on the 100th anniversary of George Mallory's death. I interviewed him again after we found Mallory's climbing partner's foot. Spoiler: We still don't know whether they reached Everest's summit.The other mystery Edwards investigated was D. B. Cooper, who stole $200,000 and disappeared after skydiving.Now, Edwards turns his analytical brain to the world's most mysterious manuscript: the Voynich Manuscript.Voynich Reconsidered: The Most Mysterious Manuscript in the World is Dr. Edwards's attempt at decoding this headache-producing document. If you think James Joyce's Finnegans Wake is hard to decipher, try the Voynich Manuscript!  Here is my interview about the Voynich Manuscript with Dr. Edwards:Video  Excerpts from Voynich ReconsideredThe parchment for these four folios was most probably produced sometime in the first half of the fourteenth century.Who wrote the Voynich Manuscript? Nobody knows. Edwards debunks the idea that Roger Bacon authored it:D'Imperio devoted considerable effort to the study of the supposed link between the manuscript and Roger Bacon. She could not have known that the Voynich parchment would eventually be submitted to radiocarbon technology and that the samples would be dated, with up to 92 percent probability, to periods ranging between 1308 and 1458. Therefore, she could not have known that Bacon, who lived in the thirteenth century, would be excluded as the author of the manuscript, or at least as its producer or as one of its scribes.Is the Voynich Manuscript a hoax?Before we embark on our own voyage of investigation of the Voynich manuscript, we must consider the alarming possibility that it is a journey to nowhere. That is to say: it may be that the manuscript cannot be translated or deciphered because it has no intrinsic meaning. For want of better words, we must consider that the manuscript could be a hoax or a forgery.What's the Voynich Manuscript about?There is an “herbal” section, consisting of 129 pages and thereby comprising more than half of the book.The astronomical, cosmological, and astrological sections are short. Edwards is "tempted to group them together into a 'cosmic' theme, occupying thirty-one pages."The Voynich manuscript invites, for those who are so disposed, the insertion of a preconceived narrative. In this respect, it bears comparison with the notorious proliferation of narratives relating to the man who came to be known as D.B. Cooper, and his hijacking of Northwest Airlines Flight 305 on November 24, 1971.Do we know what the Voynich Manuscript's message is?For many years, the mission controllers at NASA resisted demands for another photographic targeting of the “Face. ” Finally, they relented. In 2001, the Mars Global Surveyor took the first new image of the object, at a much higher resolution than that of the Viking. It was revealed to be an eroded mesa with a pleasing symmetry, and certainly with gulleys and hollows that conveyed elements of a human face. Whether that is the end of the story, the reader may decide. This author is content for the mesa to be the product of erosion, by wind or by water, and not the work of ancient Martians, however much we would like it to be so. Likewise, determined researchers of the Voynich manuscript can find, within its cryptic and inscrutable pages, that which they wish to findConclusionI loved Dr. Edwards's other two books (Mallory & Cooper). Although I liked this one about the Voynich manuscript, it's such an inscrutable and inaccessible document that I found it challenging to stay engaged.Moreover, I don't understand why some people believe that old documents are worth much more than their historical value. Religious texts are helpful because they reveal the values and ideas of the past, but are often utterly wrong, especially when it comes to scientific facts. Even when they're not mistaken, they're often incomplete. A modern botanist knows far more about plants than a 14th-century writer. Some fans of the Voynich manuscript seem to believe that if we can somehow decode it, we'll learn a mind-bending revelation. I doubt it.Other fans, including Dr. Edwards, find the Voynich manuscript fascinating for the same reason people are drawn to Sudoku or a crossword puzzle: it's fun to solve a mystery even if it yields little practical benefit.If you're drawn to puzzles and the Voynich manuscript, you must buy the Voynich Manuscript and then read Voynich Reconsidered: The Most Mysterious Manuscript in the World. You're guaranteed to learn countless remarkable facts about the manuscript in Dr. Edwards's splendid and thorough analysis.For others, I'd first start by reading Dr. Edwards's other two books, which are more accessible than this one.Verdict: 7 out of 10 stars.ConnectSend me an anonymous voicemail at SpeakPipe.com/FTaponYou can post comments, ask questions, and sign up for my newsletter at https://wanderlearn.com.If you like this podcast, subscribe and share! On social media, my username is always FTapon. Connect with me on:FacebookTwitterYouTubeInstagramTikTokLinkedInPinterestTumblr Sponsors1. My Patrons sponsored this show! Claim your monthly reward by becoming a patron for as little as $2/month at https://Patreon.com/FTapon2. For the best travel credit card, get one of the Chase Sapphire cards and get 75-100k bonus miles!3. Get $5 when you sign up for Roamless, my favorite global eSIM! Use code LR32K4. Get 25% off when you sign up for Trusted Housesitters, a site that helps you find sitters or homes to sit in.5. Start your podcast with my company, Podbean, and get one month free!6. In the United States, I recommend trading cryptocurrency with Kraken. 7. Outside the USA, trade crypto with Binance and get 5% off your trading fees!8. For backpacking gear, buy from Gossamer Gear. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ftapon.substack.com

Sorry this took so long to release. This guy was a role model to Andy when he was a kid.  There was a lot to confront while editing this episode. Andy's uncle smokes crack on facebook and the boys talk about it.  All our guests have tv credits. try not 2 cum.

Norm Hitzges is wondering — and not quietly — how the Texas Rangers went from World Series champs to looking like they misplaced their offense in a junk drawer.In this episode, Norm breaks down the mess General Manager Chris Young finds himself in: a team that can pitch but can't hit, an owner allergic to the luxury tax, and a farm system that's about as fertile as a parking lot. He calls it “the box,” and Chris Young is stuck squarely inside it, armed with little more than duct tape, prayer, and a spreadsheet labeled “2026: Good Luck.”Norm walks through the impossible math of building a contender without money, prospects, or trade bait — and still finds time to hype a Mavericks rookie who might be the best thing to hit Dallas since Luka's step-back three. It's classic Norm: sharp, funny, a little grumpy, and all truth.⏱️ Chapters: 00:00 - The General Manager in the Box (And No, There's No Key)01:22 - Luxury Tax or Luxury Trap?02:49 - How to Go 81–81 With the Best Pitching in Baseball03:35 - Six Players, $144 Million, and No Room Left for Snacks05:30 - The Farm System: Where Hope Goes to Retire07:05 - Trade Season: Who's Buying This Junk Drawer?08:36 - Two Holes, One Rotation, and a Whole Lot of “Good Luck”09:26 - If Chris Young Pulls This Off, Just Hand Him the GM of the Year Trophy12:18 - Super Cooper: The Mavs Rookie Who Might Save Dallas Sports13:49 - A 6'8” Point Guard and a Glimmer of Hope14:46 - Don't Stop Believing (Unless You're the Rangers' Payroll Department) Check us out: patreon.com/sunsetloungedfwInstagram: sunsetloungedfwTiktok: sunsetloungedfwX: SunsetLoungeDFWFB: Sunset Lounge DFW

"Will Shortz has probably done more to elevate public consciousness of puzzles than any other individual in history." For decades, the name Will Shortz has been synonymous with puzzles. Will Shortz is the crossword editor of The New York Times, the puzzle master on NPR's Weekend Edition Sunday, and the only person in the world with a college degree in “enigmatology,” the study of puzzles. inspired my most famous quote from the show—"Well Jeff, I'm good at Sudoku!" (You should check out the accompanying Bonus Aftershow on Patreon for the full story.) He has inspired David and me in our creative endeavors, like our new podcast PG's Playhouse, and he has inspired many of our past guests too. We talk about how crosswords have evolved to reflect pop culture, the impact of mini puzzles, and why wordplay connects people in ways you might not expect. Will Shortz was an absolute delight to interview, and as you can imagine, he was chock full of stories. I especially enjoyed hearing about how he landed a job at Games Magazine. Will also shares his philosophy on creating puzzles:  What I think I'm very good at is creating clues that are going to entertain people. I always think of the audience. I always think of who's going to be solving. I like to push people to their limit. I want people to break through in the end and to be able to solve the puzzle because that's where they get the satisfaction. That's my goal.  His closing thoughts to us were "I want to make the world a little better for being here." Will Shortz has certainly done so for all of us who love puzzles.     Episode Sponsors We are immensely grateful to our sponsors this season: REA Patreon Backers, PG's Playhouse, Buzzshot, and COGS. We truly appreciate your support of our mission to promote and improve the immersive gaming community.   Support Us On Patreon Today Love escape rooms as much as we do? At Room Escape Artist, we've been analyzing, reviewing, and exploring the world of immersive games since 2014. We help players find the best experiences, and push the industry forward with well-researched, rational, and reasonably humorous escape room and immersive gaming content and events. By becoming a Patreon supporter, you're not just backing a blog — you're fueling a mission to make the escape room and immersive gaming community stronger, more thoughtful, and more connected. Access exclusive Patreon content such as: The Bonus Aftershow The Spoilers Club Early access to escape room Tour tickets and REA articles. Your Patreon support goes toward our mission: paying our contributors, funding our infrastructure, and supporting deep research and industry advocacy.   PG's Playhouse If you love wordplay, puzzles, and trivia, this is the podcast for you! PG's Playhouse recreates a fun game night, all in a short, 30-minute format. Of course, what's game night without making new friends? We bring on different guests for the different episodes. Each episode features a puzzle packed with wordplay and trivia, a short chat with the guest, and a segment exploring an interesting topic. I hope you'll take a listen and play along with us at PG's Playhouse.   Buzzshot Buzzshot is Escape Room Software, Powering Business Growth, Player Marketing, and improving the Customer Experience. They offer an assortment of pre and post game features including robust waiver management, branded team photos, and streamlined review management for Yelp, TripAdvisor, Google Reviews, and Morty. Buzzshot now has integration with the other REPOD sponsors: Morty and COGS. Special Offer for REPOD Listeners: REPOD listeners get an extended 21-day free trial plus 20% off your first 3 months, with no set-up fees or hidden charges. Visit buzzshot.com/repod to learn more about this exclusive offer.   COGS COGS by Clockwork Dog is an easy to use software/ hardware platform for running interactive events, including escape rooms, and other immersive experiences. They have plug & play hardware that seamlessly integrates with their software so you can create a show with lighting and sound cues without having to write a single line of code. Map all kinds of inputs to outputs by building up simple logic steps which determine what you want to happen and when. Special Offer for REPOD Listeners: REPOD listeners can get the COGS Starter Set for only $130 + free shipping to the USA. This bundle is usually valued at $257. You can learn more and purchase your Starter Set at cogs.show. Use code REPOD at checkout.   Production Credits Hosted by David Spira & Peih-Gee Law Produced by Theresa Piazza Supported by Lisa Spira Edited by Steve Ewing Music by Ryan Elder Logo by Janine Pracht  

We all love detective stories: we enjoy watching, reading, listening to them. Sherlock Holmes's adventures are our all-time favorites. We love guessing who the mastermind is, which move from the criminal to expect, who the next victim will be, what the main evidence is. When we were kids, many of us dreamed of becoming policemen, right? Riddles are a new way to stimulate our brains to go along with some kind of investigation. Human beings are curious and they can't resist solving an interesting puzzle: be it Sudoku or a Rubik's cube. Our brains need practice and some refreshing exercise. Just like our bodies! Without exercise we get lazy and lose our muscles and without brain exercise we stop being quick minded. Learn more about your ad choices. Visit megaphone.fm/adchoices

We've got a full house today to talk about the Marvel Tokon Beta, Cronos: The New Dawn, finishing Riven, diving all the way into Sudoku, and how Silksong has done more than live up to the hype.HOLLOW KNIGHT: SILKSONG DISCUSSION FEATURING MINOR SPOILERS runs from roughly 1:24:12 to 1:56:28 (variable depending on how many ads you get beforehand).Today's episode is brought to you by our friends at MSI!For the next month, they'll be offering the Giant Bomb community 10% off regularly priced Intel B860/Z890 motherboards at their US Store: https://us-store.msi.com/ - Just use code "bombcast" at checkout!Big thanks to MSI for their support!

Justin Ballard (@JLB_Oso) and Jake Corley (@jacobcorley) regroup to riff on miner-to-AI megadeals, gas-to-power plays, and a modular ASIC that could reset fleet economics.AI x Power x BitcoinThis week we break down:TeraWulf × Google – a 10-year, 200 MW hosting deal (headline $3.7B; options could push multiyear value far higher) and why clean, reliable electrons (nuke/hydro) earn a premium—and might end in outright M&A.Who's Next? – the consolidation map: why Bitfarms (and possibly IREN/Iris) look “target-ready,” what MARA/RIOT are more likely to do, and how miner stock spikes telegraph hyperscaler interest.CoreWeave–Core Scientific Playbook – how long-dated revenue agreements morph into acquisitions when the real prize is energized, rack-ready capacity.Coterra's Power Option – a 7-year gas sale to CPV's 1.3 GW CCGT in Ward County with the right to buy ~250 MW/day indexed to ERCOT West—the first true Permian netback template and what it signals for E&Ps.Turbines, Permits & Sudoku – deposits and long lead times, GPA/air permits (NOx/CO₂), and the catch-22 between offtakes and hardware—why scale + compliance + capital win.Block's Proto Miner – Apple-clean design, rack-side sub-90-second repairs (as pitched), modular hashboards, open-source fleet software, and a 10-year design life—what that does to uptime and capex cycles.The AI Arms Race – trillion-dollar capex, billion-dollar talent bids, China's generation build-out, and why power-secure brownfield beats greenfield timelines.Where to Find Us IRL – Permian Power Conference (Midland, Sep 29–30) + Texas Capitol investor day/North American Blockchain Summit (Dallas, October).

Girlies, this week Kevin and PJ are joined by international popstar and Sunday roast enthusiast JADE!During the episode, the lads finally settle their ongoing beef with JADE over the use of the title “That's Showbiz” once and for all, before diving into a chat about the music industry, her LGBTQ+ advocacy and even her secret talent for Sudoku.Once the boys earned her trust, they managed to get JADE to agree to feature on their next single “Let's Douche”—an activity she would apparently like to witness, should there be any volunteers.While everyone waits for that bop to drop, listeners must brace themselves for JADE's debut solo album “THAT'S SHOWBIZ BABY!” releasing on September 12th. The record is packed with iconic lyrics that fans can steal for their Grindr bios, and it's already available to pre-order at shop.jadeofficial.com.JADE has also announced her tour, which kicks off in Dublin this October because, understandably, she's obsessed with the Irish.Sign up to the I'm Grand Mam Patreon for more stunning content: https://www.patreon.com/imgrandmam ✨ Hosted on Acast. See acast.com/privacy for more information.

Hooked on LinkedIn's Queens? Gotta extend your Wordle streak in the New York Times games app before you start your day? You're in good company on today's Vergecast episode. Allison Johnson is joined by Simon Anthony and Mark Goodliffe, world-class puzzle champs and hosts of the delightful Cracking the Cryptic, a YouTube channel where they solve a puzzle on camera every single day. They specialize in Sudoku — and not just the classic number games you might be familiar with. Simon and Mark tackle mind-bending, seemingly impossible puzzles, working through it all in realtime, sometimes over the course of several hours. What happens when you get stuck? How can you tell the difference between a puzzle made by a human and a computer-generated one? Why are we addicted to puzzle games all of a sudden? They help us crack the clues. Then Allison sits down with Marc Levoy, one of the pioneers of computational photography, to talk about his new camera app: Project Indigo. Levoy is known for his earlier work on the Pixel camera, and was a driving force in shaping phone photography into what it is now. We last caught up with him in 2020 when he left Google for Adobe, so we got up to speed on what the heck he's been doing for the last five years — and the important difference between HDR and an HDR-ish photo. Finally, Allison takes a hotline question from someone who is not particular about their phone camera's image quality, but does have a beef with camera bumps. Cracking the Cryptic — YouTube This 25-minute video is the most riveting sudoku puzzle you will ever watch The Atlantic is making a big push into games I regret to inform you that LinkedIn's games are very fun The mastermind of Google's Pixel camera quietly left the company in March The brain behind the Google Pixel camera is building a universal camera app for Adobe Marc Levoy on the balance of camera hardware, software, and artistic expression Adobe launches a new ‘computational photography' camera app for iPhones Adobe's new camera app is making me rethink phone photography Email us at vergecast@theverge.com or call us at 866-VERGE11, we love hearing from you. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Our guest today has turned Sudoku from a quiet pastime into a thriving online community. With over 700 videos, 26,000 subscribers, and 5 million views on his Smart Hobbies YouTube channel, Jason Todd, aka Timberlake, is proving that keeping your brain sharp can be both fun and addictive. He's here to share how he did it, and what's next with his new website and Sudoku Masterclass. Jason, how are you doing? What We Offer Creators Join Creator Communities. A place to gather with other creators every single day. This provides access to Our Private Discord Server, Monthly Mastermind Group, and MORE!  Hire Dusty To Be Your YouTube Coach YouTube Channel Reviews (Audit): Get a 7-10 minute personalized video review of your YouTube channel with honest, actionable feedback for just $50. Subscribe to our weekly newsletter: Each week I document what I'm doing in my business and creative journey, share new things I've discovered, mistakes I've made, and much more! All Tools Mentioned On The Show: The Ultimate Entrepreneurs Resource. This is the spreadsheet where I keep all of the tools mentioned by all the guests on the podcast. BEST TOOLS FOR CREATORS and ENTREPRENEURS: YouTube Optimization (Creative Fuel): https://geni.us/oPCt7Cf Hire Freelancers and Artists (Fiverr): https://geni.us/h4zMWAP Podcast Hosting (Libsyn): https://geni.us/TrpwY0 GeniusLink Link Shortener: https://geni.us/fHPAe Stock Assets For Creators (Envato): https://geni.us/rlEKkLB E-commerce (Shopify): https://geni.us/m9ctWwe Podcast Recording and Editing (Riverside.FM) https://geni.us/PLlt1M My YouTube Film Gear:

Peggy Smedley and Maria Pacheco, assistant professor of computer science, University of Colorado Boulder, discuss the results of a study surrounding AI (artificial intelligence) solving sudoku puzzles. She says the more complex the problems, the more difficult the time the tools had at solving them. They also discuss: Why even the best tools had a hard time reasoning why they came to an answer. The three stages to the language models acquiring the knowledge. The main danger that exists and how we can use them for what they are good at. colorado.edu/cs  (8/26/25 - 934) What You Might Have Missed: AI for IT Operations AI, Energy, and the Need for Innovation AI as a Collaborator IoT, Internet of Things, Peggy Smedley, artificial intelligence, machine learning, big data, digital transformation, cybersecurity, blockchain, 5G, cloud, sustainability, future of work, podcast, Maria Pacheco, University of Colorado Boulder This episode is available on all major streaming platforms. If you enjoyed this segment, please consider leaving a review on Apple Podcasts.

The Tribunal breaks down episode 4 of The Challenge 41: Vets and New Threats. They discuss the state of the Vet men, sudoku, Ben's fashion, and Turbo the action star.

This week on the Taskmaster Podcast we share the latest People's Podcast which if you don't know is hosted each week by the brilliant Jenny Eclair and Jack Bernhardt!Enjoy! This week our homework comes from a listener who wanted Jenny and Jack to re-live Greg's best moments of being angry at everyone, and Victoria Coren-Mitchell's complete misunderstanding of a task assignment. Also we have a new Jason Mantzoukas vs Nish Kumar comparison, and a new Patatas goof to unpack for next week's homework.Get all your Taskmaster thoughts into fans@taskmaster.tvDownload the Taskmaster App for all kinds of extendedfun.Watch all of Taskmaster on All 4 www.channel4.com/programmes/taskmasterVisit the Taskmaster Store for all your TM goodies!taskmasterstore.comCatch up with old episodes from anywhere in the worldtaskmastersupermaxplus.vhx.tvVisit the Taskmaster YouTube Channelyoutube.com/taskmaster

We're back from Hawaii and there's a challenge before Daniel and me. And it's not Sudoku which, btw, I don't understand exactly how to play. Sitting around in a wet bathing suit didn't do my vagina any favors and Daniel is pissed about "sammiches." We have a JMOE about desert islands and we need to know why these rich people are building bunkers. What do they know? Plus Quantzian nicknames and more. Get yourself some new ARIYNBF merch here: https://alison-rosen-shop.fourthwall.com/ Subscribe to my Substack: http://alisonrosen.substack.com Podcast Palz Product Picks: https://www.amazon.com/shop/alisonrosen/list/2CS1QRYTRP6ER?ref_=cm_sw_r_cp_ud_aipsflist_aipsfalisonrosen_0K0AJFYP84PF1Z61QW2H Products I Use/Recommend/Love: http://amazon.com/shop/alisonrosen Check us out on Patreon: http://patreon.com/alisonrosen   Buy Alison's Fifth Anniversary Edition Book (with new material): Tropical Attire Encouraged (and Other Phrases That Scare Me) https://amzn.to/2JuOqcd You probably need to buy the HGFY ringtone! https://www.alisonrosen.com/store/ Try Amazon Prime Free 30 Day Trial

What can you implement into your day to continue to sharpen your mind? Concentration Grids, Crossword Puzzles, Sudoku, Reading a Book, and even Bad Dad Jokes. Give yourself a chance to be better every single day.

Today we are joined by physicist and philosopher Emily Adlam for her first appearance on Theories of Everything to challenge one of the deepest assumptions in science: that time flows. In this thought-provoking conversation, Adlam presents her “all-at-once” view of physics, where the universe is more like a completed Sudoku puzzle than a film playing forward. We explore the measurement problem in quantum mechanics, the role of the observer, the illusion of causality, and why these foundational questions demand both philosophical clarity and scientific precision. As a listener of TOE you can get a special 20% off discount to The Economist and all it has to offer! Visit https://www.economist.com/toe Join My New Substack (Personal Writings): https://curtjaimungal.substack.com Listen on Spotify: https://tinyurl.com/SpotifyTOE Become a YouTube Member (Early Access Videos): https://www.youtube.com/channel/UCdWIQh9DGG6uhJk8eyIFl1w/join Links Mentioned: •⁠ ⁠Emily's profile: https://www.researchgate.net/profile/Emily-Adlam •⁠ ⁠Spooky Action at a Temporal Distance (paper): https://pmc.ncbi.nlm.nih.gov/articles/PMC7512241/pdf/entropy-20-00041.pdf •⁠ ⁠Quantum Field Theory and the Limits of Reductionism (paper): https://arxiv.org/pdf/2407.20457 •⁠ ⁠Two Roads of Retrocausality (paper): https://arxiv.org/pdf/2201.12934 •⁠ ⁠Taxonomy for Physics Beyond Quantum Mechanics (paper): https://arxiv.org/pdf/2309.12293 •⁠ ⁠Strong Determinism (paper): https://arxiv.org/pdf/2203.02886 •⁠ ⁠Carlo Rovelli on TOE: https://www.youtube.com/watch?v=hF4SAketEHY •⁠ ⁠Stephen Wolfram on TOE: https://www.youtube.com/watch?v=0YRlQQw0d-4 •⁠ ⁠Emily interviewed about Nonlocality: https://www.youtube.com/watch?v=iR7aPlZg7dE&ab_channel=GeorgeMusser •⁠ ⁠Tim Palmer on TOE: https://www.youtube.com/watch?v=vlklA6jsS8A •⁠ ⁠Tim Maudlin on TOE: https://www.youtube.com/watch?v=fU1bs5o3nss •⁠ ⁠Algorithmic Randomness and Probabilistic Laws (paper): https://arxiv.org/pdf/2303.01411 •⁠ ⁠Governing Without a Fundamental Direction of Time (paper): https://arxiv.org/pdf/2109.09226 •⁠ ⁠Matt Segal on TOE: https://www.youtube.com/watch?v=DeTm4fSXpbM •⁠ ⁠Jacob Barandes on TOE: https://www.youtube.com/watch?v=7oWip00iXbo&list=PLZ7ikzmc6zlN6E8KrxcYCWQIHg2tfkqvR&index=33 •⁠ ⁠Sabine Hossenfelder on TOE: https://www.youtube.com/watch?v=E3y-Z0pgupg&t=1s •⁠ ⁠Bernardo Kastrup and Sabine on TOE: https://www.youtube.com/watch?v=kJmBmopxc1k&t=755s&ab_channel=CurtJaimungal •⁠ ⁠Sean Carroll on TOE: https://www.youtube.com/watch?v=9AoRxtYZrZo Timestamps: 00:00 Introduction 00:56 Observers in Quantum Mechanics 02:15 The Measurement Problem 06:23 Dogmas in Quantum Foundations 08:24 Causation and Its Philosophical Implications 09:12 The Arrow of Time and Its Mysteries 10:28 Exploring Coarse Graining and Reductionism 13:21 Non-Locality: Temporal vs. Spatial 16:06 The Nature of Non-Locality 19:34 Temporal Non-Locality and Its Implications 21:51 Retrocausality: The All-at-Once Perspective 26:25 The Measurement Problem and All-at-Once Framework 28:24 Observer-Centric Interpretations of Quantum Mechanics 31:29 Probabilities in Physics 32:51 The Process Matrix and Causal Structures 38:33 Foundations of Physics and Philosophy 1:05:16 The Emergence of Space-Time 1:08:11 Exploring Correlations in Physical Parameters 1:10:44 Epistemology of the Measurement Problem 1:13:26 Lessons in Patience and Persistence Support TOE on Patreon: https://patreon.com/curtjaimungal Twitter: https://twitter.com/TOEwithCurt Discord Invite: https://discord.com/invite/kBcnfNVwqs #science Learn more about your ad choices. Visit megaphone.fm/adchoices

Block scheduling can transform your productivity into profitability. Kiera makes the implementation as easy as 1, 2, 3: Identify your practice's production goals. Design your ideal block schedule. Implement, train, and track. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript kiera Dent (00:02.36) Hello, Dental A Team listeners, this is Kiera. And today, I just really wanted to dive into, are you truly tired of missing production goals? Because if you are, block scheduling is honestly the secret to hitting them consistently with ease. And I know this is something that's talked about so often. So what I wanted to do is I wanted to break this down into three easy steps to make sure that you're able to do this with your team in a fun, effective, and just like overall amazing way for you.   Block scheduling can truly transform your productivity into profitability. And it's something as simple as doing a quick puzzle in your practice where we're able to add the pieces, have an incredible patient experience, incredible team experience, incredible doctor experience. And to me, that's a win-win-win. So for that, these three steps are going to really make it easy for you and your team to...   chunk this down into a tactical practical way. You guys, I'm Kiera Dent, owner and CEO of the Dental A Team, a consulting company where we are committed to not just understanding you, but actually being you. All of our consultants have worked in every position in the practice where we're able to understand what it's like to not be able to hit productivity goals, to schedule with no frustration, to have cancellations that are dropping off on us, to where we know what it's like to lose team members. All of those things are something that our Dental A Team   consultants are experts at and something that I'm really really proud of as a company because I know that when we understand you we're not just coming to you with theories and ideas but actual tips that have been proven, tried, consistent across hundreds of offices in all the states in multiple different countries to make sure that we're giving you guys efficiency that helps your team stay focused. So this is gonna be able to help you guys out and today it's gonna be short and actionable because I want you guys to able to take what we talk about and implement it today.   So step one is going to be identify your practices production goals. Now that what we got to do is we've got to look to see what did our practice produce last year and a healthy standard benchmark is that we want to actually be increasing a minimum of 10 % year over year. We also want to make sure that we've increased our fee schedules every single year and most practices go up about 5%. Now, if you're concerned about that with your fee for service patients or your out of pocket patients, I want to just remind you that this is standard across the board with most businesses to increase 5%.   Kiera Dent (02:14.402) And if you wanna keep those preventative ones out, by all means go for it. I just wanna be able to remind you that by doing so, when we actually send our statements out to insurance and we bill out to insurance, it actually helps the insurance companies determine what the fee should be within our area. So I wanna make sure that we're not missing opportunities and possibly a membership plan could actually help our patients when we're concerned about those preventative services. So make sure that we know what we need to do for that 10 % growth.   make sure we understand how many days we're off in the practice. So I like to go through every single month. What are the vacations? What are the holidays? What are the times off? What are our high and low months across the board? I know for some pediatric practices, our certain months in the year are actually not great, but our summer months are incredible. I know for other areas based on where they are, they get a lot of snowfall in February. So February actually becomes a terrible month for them. There's also other offices where there's a notorious, suck timber or slam dunk September.   where we actually have a dip right after school gets back in session. So knowing those trends are actually gonna be able to know your practice's production goals to be able to hit them successfully. And while yes, this might take a little time for us to go through, map these things out, what it What it it does is it actually helps us go through and see what does our production need to be? How can we realistically hit it based on the days that we're working? What does each day need to be? What does each provider goal need to be for our doctors and our hygienists? And then we're able to actually bring all that information together.   and make a perfect puzzle for us. And then we start to place it into place. So when an office does this, usually I'm seeing a minimum of a 10 % increase, but oftentimes I'm seeing a 10, 20, 30, 40 % increase year over year. I've added multiple millions to practices and our consultants have done as well just by effective block scheduling where we're not increasing the new patients. We're not changing the hours that they're working. We're not adding more days for them to work. We're just being very consistent with how they actually schedule. And it's like I said, it's a puzzle.   I can put in five puzzle pieces of one type, or I can do five different puzzle pieces. Again, I put five puzzle pieces in same amount of time in a day, but I'm actually able to make a thousand dollars versus a $5,000 a day. It was crazy. had an office that I went into and I remember they had never been scheduled to 10, $10,000 in a day. And so when I went in and I showed them, here's how we can actually do 10,000, I scheduled them to 10,000 the next day. What was wild was the day I was there, they were producing 4,000.   Kiera Dent (04:35.778) The next day I scheduled them to 10,000 showing them how to do this. And at the end of the $10,000 day, they looked at me high-fiving. We were out the door on time and they said, Kiera, that was actually easier than our day was yesterday when we only produced 4,000. And I said, it was just with blocks. It was just with us being strategic of where we put people as being intentional. And from there, we were actually able to be productive. So just helping you guys see, we've got to figure out what our specific production goals are before we restructure the schedule. That's step number one.   Step number two is design your ideal block schedule. Some doctors like to start early in the day with a crown. Some like to start later in the day with their crowns. Whatever it is, we need to design it of where do we actually want these to be? And I like high value, follow ups, zero dollar appointments. And instead of just saying a crown, I actually like to build a block schedule based on dollar amounts. Like I said, it's puzzle pieces. So that way if a crown or a quad of fills comes through, I know there are 1500 or a thousand, whatever it is, they're going into this block.   Blocks are held for us for 24 to 48 hours, pending upon your practice to make sure we're able to put the puzzle piece in that we want. We're able to actually map it out and we're able to then tell patients when they're coming up, hey, Dr. Smith likes to do crowns in the morning. I have an eight o'clock or a nine o'clock on Monday or Wednesday, which do you prefer? Now I'm not asking the patient, where do you wanna go? I'm literally asking the patient, this is what we do. This is where I can put you. This is how we do it. What works best for you?   We actually eliminate a lot of the excuses. We eliminate a lot of the frustration and we're directing and guiding the patient rather than trying to come back after they've told us they want a four o'clock when our doctor really doesn't do crowns at four o'clock. This is going to help you exponentially build the blocks. Also, I'm not putting implants and fillings next door to each other because that can get tricky. I'm not doing two crowns back to back where I can't see it. We're literally building a puzzle that our doctors can actually do. All of us get our lunches. All of us get out on time.   Doctors can get over to their hygiene exams. So I'm also then playing Sudoku across the board where I've got my doctor procedures, my new patients and my SRPs. Square up your SRPs and your implants. So that way the doctor can literally get the implant done and not have to go do the hygiene checks. It's a way for us to truly make a puzzle that's 80 to 90 % effective and efficient. So when we do that, that's step two of design our ideal block schedule and build that out. Now, the way I do this is I draft block schedules in Google Sheets.   Kiera Dent (06:58.242) So in Excel, map it out of what the perfect amount is, put the dollar amounts there of what this is actually going to equate to for the day, and then figure out where my hygiene blocks need to be. I need to also figure out the number of new patients that we're seeing, the number of SRP and the number of perio maintenance blocks that I also need to add into my schedule to make sure I have enough hygiene hours to accommodate the patients that we have in there. So that's in how we're gonna draft this up. So that's gonna be what you'll need to do next is draft a block schedule template for your practice that will actually be effective.   And then step three is to implement it, train our team and track our progress. So what we do is we then go put it into place. I understand that hygiene is usually blocked out six months. And so that does take a little bit longer to get into place, but our doctors can get their blocks put in right away. And we need to train our team, put those blocks in, educate them of what do we do when a patient wants a four o'clock, but we only do crowns at two o'clock. And I want to just remind you that an ideal schedule for our doctor is an amazing schedule for our patients.   us being on time, us being happy as a team, us having our doctor fresh and prepped and ready to go is so much better for these patients than us like trying to shove them in because the reality is patients can adapt the schedule as long as we're using our words, which are free to be able to put our patients where we want them to go. So how do we do this? So we host a team meeting, we explain the block schedules, we assign a point person who's going to oversee and implement, and then we actually help them make sure of...   What happens when we put this in a block when we're not supposed to? What's the follow-up? And I really get offices to work on this for six weeks to two months where we are rock solid on this. And then we come back and we adjust it after that. So when I've done this, there was an office and they were producing about 2 million a year. We put in block schedule, like I said, no extra days, no extra time. So we went from 2 million up to 3.5 million simply by being effective with our time with block schedules. To me, that's a wild growth. We have gone   Exponentially, we've gone from 2 million to 3.5 just by putting these blocks in. were like, Kiera, patients are happier. Our team is happier. We're having our lunches on time. Our doctors are getting out on time. And to me, I just feel if those are the wins, then amazing, this is worth it. So for you getting your team excited about it, helping them see like, understand teams don't like change. Why do you think I love being the Dental A Team where we do this in a fun and effective way? I love to do this because I help teams see what's possible when it feels impossible.   Kiera Dent (09:18.488) helping them see where we can create ease when there's chaos, helping them see how we can be more efficient rather than cumbersome. So the reality is block scheduling is going to change your life. It's going to help you be effectively productive. It's going to help you hit your goals with ease. One of my favorite quotes is by Walt Disney where he says that he was able to create predictable magic because of the systems behind the scenes. And so for you to be able to create predictable production with the systems behind the scenes of block scheduling to me is a gift that you can give yourself and your team this year.   So what I want you guys to know is this is going to honestly simplify your productivity and give you guys goals to be able to hit them with ease. You don't have to be perfect. We have those snow days. We have the slow summer days. We have the December that's only two weeks. We have all these different things put in so we know exactly what we need our blocks to be. And then we're able to hit our goals with ease and more consistency. I really don't love having success be happenstance where I'm like, will I get it or will I not? I like your success to be inevitable. And I believe that block scheduling is one of the greatest ways to do that.   So if you're interested, DMS or email us for a free block scheduling template, Hello@TheDentalATeam.com And as always, you guys, this is how we're able to help you run a successful dental practice with ease. I don't believe that running a practice should be hard. I believe that this could be easy. And I want you just to ask yourself, what if it could be easy? How would you feel? How would your team feel? How would your patients feel? Because that can be a reality. This is what the Dental A Team does. And if that's helpful for you, reach out. Hello@TheDentalATeam.com And as always, thanks for listening. I'll catch you next time on the Dental A Team podcast.