Podcasts about pnl

¿Cómo calmar una mente hiperactiva en un minuto?¿Tu mente no deja de pensar? ¿Sientes que los pensamientos van demasiado rápido y no sabes cómo detenerlos? En este breve ejercicio aprenderás una técnica de respiración capaz de ayudar a calmar una mente hiperactiva en tan solo un minuto.A través de una respiración consciente de 4 segundos al inhalar y 8 segundos al exhalar, podrás activar la respuesta natural de relajación de tu cuerpo, reducir el estrés, disminuir la ansiedad y recuperar la calma mental. Esta práctica sencilla combina respiración profunda, atención plena y conexión con el cuerpo para ayudarte a regresar al momento presente.Si sufres de pensamientos acelerados, preocupación constante, estrés o ansiedad, esta técnica puede convertirse en una herramienta valiosa para encontrar paz y tranquilidad en cualquier momento del día.Respira conmigo durante un minuto y descubre cómo una exhalación más larga que la inhalación puede ayudar a tu mente a desacelerar y a tu cuerpo a relajarse de manera natural.#Respiracion #Ansiedad #Estrés #Meditacion #Mindfulness #CalmaMental #RespiracionConsciente #SaludMental #Bienestar #Relajacion #MeditacionGuiada #Zen #PazInterior #ReducirAnsiedad #Respirar #MindfulnessEnEspañol #MeditacionEnEspañol #RobertAcevesEspero que te guste este video. Crea la vida que sueñas en plenitud y bienestar, accediendo ya a todo el contenido disponible en mi canal https://www.youtube.com/@Robert.Medita y libérate del dolor, sana tu corazón, fortalece tu autoestima, reprograma tu mente y TRANSFORMA TU VIDA. En mi pagina MiVidaZen.com, encontrarás Asesorías Privadas con Roberto Aceves, Asesorías Privadas Personalizadas, Sesiones de Sanación, entrenamientos y cursos virtuales creados por Roberto Aceves. Siempre están disponibles para ti las herramientas y técnicas que han ayudado millones de personas en todo el mundo: Herramientas de Psicología, Espiritualidad y Crecimiento personal, enmarcadas con el toque único y amoroso de Roberto Aceves. Roberto Aceves constantemente está publicando material para que fortalezcas tu vida y crezcas en consciencia y plenitud síguelo en: FACEBOOK:https://www.facebook.com/Robert.MeditaInstagramhttps://www.instagram.com/Robert.MeditaTwitterhttps://X.com/acevesrobert2 Para más información contacta a Roberto Aceves que estará encantado de asesorarte en: ➡RobertoAceves888@gmail.com 

In this follow-up episode, host Josh welcomes back Scott Deetz, founder of The Northbound Group, to discuss strategies for successfully exiting an e-commerce business. Scott highlights common seller mistakes, such as poor risk mitigation, lack of transparency, and neglecting post-sale obligations. He emphasizes the importance of professional advisory support, staying involved after the sale to secure contingent payments, and planning thoughtfully for life after exit. Scott encourages entrepreneurs to leverage their experience to attract investor capital for future ventures, helping maximize exit value and ensure long-term success.Chapters:Introduction & Scott's Background (00:00:00)Scott Deetz is reintroduced as the founder of The Northbound Group, with a focus on e-commerce and SaaS business exits.The Importance of a Proper Exit (00:01:06)Scott emphasizes that most of the financial reward comes at exit, not during business operations.Risk Mitigation Strategies (00:02:21)Discussion on identifying and mitigating risks, such as stock outages and maintaining business stability to maximize exit value.Transparency and Caring About the Brand's Future (00:04:26)The need for transparency during the sale and caring about the brand's ongoing success with the new owner.Managing Post-Sale Obligations & Deal Tracking (00:05:27)Importance of tracking post-sale obligations, contingent payments, and using a deal tracker to avoid costly mistakes.The Value of Professional Advisory Support (00:07:54)Why having an experienced advisory team is crucial for managing the complexities of a business sale.Staying Involved After the Sale (00:08:34)The benefits of remaining involved post-sale to ensure contingent payments and business success, and how this role can be less demanding.Mindset Shift: Long-Term Involvement (00:11:26)Encouragement to stay invested in the brand's long-term success rather than immediately disengaging after the sale.Planning for Life After Exit (00:11:57)Advice on taking time to plan the next venture, leveraging new status and opportunities in the entrepreneurial community.Leveraging Investor Capital for Next Ventures (00:13:23)Encouragement to use investor capital, not just personal funds, for future ventures, and to consider new business directions.Summary & Final Advice (00:16:24)Recap of the 12 mistakes to avoid, urging listeners to proactively plan for exit and maximize business value.Contact Information & Closing (00:17:23)Scott shares how listeners can reach out for advice or support regarding business exits.Links and Mentions:Strategic Finance and Advisory  "Northbound Group": "00:00:00"Deal Management Tools  "Deal Tracker": "00:06:23"Contact Information  "Scott Deetz" on LinkedIn: "00:17:25"Transcript:Josh 00:00:00  Today I am super excited to introduce you all to Scott Deetz. We've already introduced him because he's been on the podcast previously, so he is our first part two guest that we've had. So you know, Scott, there's there's your award of the day already is, you're our first part two guest. but I am super excited. This is something we didn't have enough time in episode number one, and Scott has taken a lot of time to develop and actually prepared a presentation that he'll share with you guys today. about this kind of part two. But here's Scott's bio. Scott is the founder and CEO of The northbound Group, a leading strategic finance and corporate development and sell side M&A advisory firm focused on Amazon and e-commerce, physical goods and SaaS businesses. Northbound has more than 30 full time team members dedicated to the mission of helping ecommerce entrepreneurs achieve life changing events. So with that introduction, welcome to the show again, Scott Deetz.Scott 00:01:04  Hey, Josh, how you doing? Know, it's great to be back.Scott 00:01:06  And, this was a lot of fun for me to work with our team to put the content together. So I'm looking forward to sharing it and, and hearing your thoughts on it. And obviously, part of my own personal passion is I want to help every sell side entrepreneur, get what they deserve, for their businesses. As you said, you work years and years. and as I always like to say, you work years and years to build a company. But if you don't do the last step right of exiting that company, you're oftentimes leaving more than half of your money, you know, on the table because, for many physical goods and other sellers, the money they actually take home from their business is, the bulk of it comes more than 50% comes when you exit. Not the entire time that you're running the business because you're always reinvesting back in the business. So, real, really looking forward to sharing the content with you and everybody else and, and getting your feedback.Josh 00:01:59  Scott, do you have any specific examples that you might be able to share? That might be like what types of risks, right.Josh 00:02:06  We talked about Amazon account health risk. Right. That's one thing. We talked about not having your trademarks and things like that. But what are some of those other like risk factors that you feel like sellers could be actively trying to mitigate?Scott 00:02:21  Yeah. So I'll give two answers to that. One general and one specific. The general rule of thumb is that every new question a buyer has to ask when you explain your business to them, the price goes down. So you want to think about being able to explain everything upfront so they can see the whole package and see what it is. And I'll give you a great example of risk if you are thinking of exiting in 12 months from now, making sure that no matter what, you don't have any stock outages and you get the capital financing in place to show the run rate of the business while it has stock in place. Because every time there's a stock outage, a buyer has to ask the question, why did that happen? And it either happened because you didn't plan accordingly, or that this business is so up and down and volatile that it's going to be a lot to handle.Scott 00:03:16  So buyers love boring businesses. And so being able to show the ability, I kind of say that in jest, because everybody wants something that's kind of fun, but flashy and volatile is not what buyers are looking for. So if you just think about the risk of your business, demonstrating that you've been able to maintain a similar price for a longer period of time, demonstrating that you've been able to maintain a, a stock in inventory, demonstrating that you've been able to maintain rank. So the way to think about it is just to look at your PNL and look at what are the numbers that could change, that a buyer would be most afraid of them changing, and then designing a risk mitigation plan that shows them demonstrated evidence of why they don't need to fear those things. And that's in addition to all of the compliance things that we talked about before. But those are some specific examples of making sure to show that your business is not risky. And then also from an ownership standpoint, making sure that you have all of your, you know, documents in order, all of your suppliers are people that you've worked with that are reputable.Scott 00:04:25  those types of things.Josh 00:04:26  Awesome. Yeah. Scott, I think overall, like as we go through these mistakes, one thing I see a common pattern and trend of is that, look, when you're trying to exit your business, this isn't you saying for the most part, this isn'...

PNL UPRN Seg#88 "Great Pyramids" Guest: Jan Hann with CoHost Rob Shelsky Tue July 14th, 2026 at 5pm EST Guest Bios: PNL Podcast (Paranormal NL) located in Newfoundland and Labrador (NL), Canada with Host Jen Noseworthy -S4/E28-UPRN Segment #88. “Great Pyramid” special Pre-recorded event with a YouTube Live-Chat Watch-Party on UPRN. PNL Host Jen Noseworthy talks with Guest: Janet Fitzpatrick (AKA “Jan Hann”) from England. Co-Host Guest PNL Podcast Alumni-Network member & author Rob Shelsky from North Carolina joins the episode. Guest Janet (AKA Jan Hann) Jan was born in Hampshire, UK, and her first career began in London at 18 in the fashion world illustrating for Vogue, Harper's Bazaar, national newspapers, designing for Ladybird and Rhona Roy. Eventually Jan ran her own haute‑couture boutique in a world of pure material glamour. Later Jan married and for her wedding dress she did something very unusual. Jan unpicked a nun's habit and turned it into her wedding gown. Jan had always wanted to be a nun, and people were telling her it was the first sign of a calling. A few years after her marriage, between 1982 and 1984, Jan left to live in the beautiful county of Herefordshire and encountered Seraphim that changed the direction of her life forever. Discover what the great Pyramids have to offer. (Apologies in advance for Jan's audio as she's new to the Podcasting world). Follow Author Jan Hann on Amazon https://www.amazon.ca/Great-Pyramid-Initiation-Birthright-Inheritance-ebook/dp/B0GG5XTBNK Co-Host Guest: Rob Shelsky was previously on PNL Podcast S3/E10 (UPRN#17);S4/E6 (UPRN#66);S4/E13(UPRN#72);S4/E19(UPRN#79);S4/E22(UPRN#82);S4/E23(UPRN#83);S4/E26(UPRN#86). Check them all out. Shelsky is an author & MUFON field investigator, has written over 80 Paranormal books, and was invited to speak at the Library of Congress, Washington, D.C. Rob has a degree in science, has written a large number of magazine articles, and has been interviewed on a number of shows such as George Noory's Coast-To-Coast AM Radio show. Shelsky was also the on-camera UFO expert for a Travel Channel TV show. Find his books on Amazon Kindle, Smashwords & more. Follow Rob Shelsky on http://robshelsky.blogspot.com/ Shout out to Quantum Health Ascension metaphysical Podcaster Karen Holton who was on PNL S4/E12 (UPRN Seg#72) Big shout out to UPRN Producer and Manager , Michelle Desrochers. Michelle is also host of The Outer Realm Radio & Beyond the Outer Realm on UPRN www.linktr.ee/michelledesrochers_ PNL Podcast is sponsored by the BOG team. It's a “Boots On Ground” (BOG) Paranormal investigation team doing local historic investigations in Newfoundland. BOG had two sold out Public Ghost hunts at the Torbay History House & Museum. PNL & BOG were also highlighted on local TV CBC & NTV news. If you find yourself coming back to the @PNL_BOG Team channel and you Like the content. Comment & Smash that SUBSCRIBE button. Gratitude. It all helps. Follow PNL Podcast & the BOG team on our Linktree ⁠⁠⁠⁠ ⁠https://linktr.ee/paranormalnlpodcast⁠ PNL airs every Tue at 5pm EST on all digital platforms of UPRN (United Public Radio Network) 107.7 FM New Orleans & 105.3 Gulf Coast https://www.youtube.com/@PNL_Podcast/streams and ⁠⁠⁠https://www.uprntalkradio.com⁠⁠⁠ https://www.teepublic.com/stores/paranormal-nl-podcast Get seasonal & customized Merch like hats, hoodies, T-shirts, bags, mugs, logos, pillows, cell phone covers, stickers & more. Logos & Music designed by PNL Podcast Alumni-Network & BOG Team member Robert Dumond. Download the BOG Team Music available now on all streaming music & social media platforms. Follow PNL Podcast & the BOG team on their Linktree & Smash those SUBSCRIBE buttons. Gratitude. It all helps ⁠⁠⁠⁠ ⁠https://linktr.ee/paranormalnlpodcast⁠ United Public Radio & UFO Paranormal Radio www.uprntalkradio.com

Principalele subiecte politice și sociale ale momentului. Este Pașca un erou sau abuzator? Nicușor, americanii și jocurile de noroc. O glumă de proces pentru PNL . Iran vs Statele Unite. O luăm de la capăt? Cătălin Striblea, Analyze That 74.

¿Alguna vez sentiste que la forma en la que venías haciendo las cosas... de repente dejó de funcionar?No es que te volviste torpe. No es que perdiste el toque. Es que la vida te pidió un nivel que todavía no tenías.Eso es exactamente lo que el psicólogo Clare Graves descubrió estudiando cómo cambiamos los seres humanos. Y hoy quiero contarte sus cuatro etapas, porque estoy seguro de que estás viviendo una de ellas ahora mismo.[PUNTO A — La estabilidad]Todo empieza en un punto A: un nivel de funcionamiento que te sirvió, que te dio resultados, que te hizo sentir competente. Tenías tus reglas, tus certezas, tu manera de ver el mundo. Y funcionaba.Hasta que dejó de funcionar.[PUNTO B — La frustración]Ahí llegamos al punto B: la frustración.Las mismas estrategias que antes te daban resultado, ahora se sienten insuficientes. Empiezas a notar grietas. Discutes más. Te cuesta más. Sientes que estás corriendo en el mismo lugar.Y lo peor: todavía no sabes que esto es el inicio de algo, no el final. Solo sabes que algo no cuadra.[PUNTO C — El punto de mayor dolor]Y si no te detienes ahí, llegas al punto C. El punto de mayor dolor. El de inflexión.Graves decía que antes de que aparezca un nivel nuevo de conciencia, el nivel viejo tiene que colapsar. No hay atajo. Es el momento más incómodo de todos: cuando lo que eras ya no te alcanza, y lo que vas a ser todavía no existe.Aquí es donde la mayoría se quiere devolver. Pero este dolor no es un castigo — es la señal de que estás justo antes del cambio real.[PUNTO D — La nueva forma]Y entonces, sin aviso, llega el punto D.Una nueva manera de pensar, de resolver, de ver lo mismo de siempre — pero distinto. No porque cambiaste de personalidad, sino porque tu nivel de conciencia se amplió para sostener lo que antes te desbordaba.Así que si sientes que estás en el punto B o en el punto C ahora mismo... no es que algo esté mal contigo. Es que estás en tránsito.Y como decía Graves: no hay salto sin caos primero.Nos escuchamos en el próximo episodio.

Xbox just got torched, and the math says new games can't win.Jen and Eric (two for TWIG this week) break down the biggest restructuring in Xbox history: 4,800 jobs cut, Asha Sharma unwinding Phil Spencer's entire studio buying spree, and King and Minecraft pulled in to report directly to her. Is this the setup for an Activision Blizzard 2.0 spin-out? Then they dig into fresh Newzoo data on why only 6% of the market is open to new IP, why forever games keep winning, and how growth has become an ARPU story instead of a new-player story.Topics Covered:• Microsoft cuts 4,800 jobs and 20% of Xbox's workforce• Sharma's memo and the "apex predator" restructuring playbook• King and Minecraft reporting straight to Sharma• Compulsion and Double Fine go independent with their IP• Helen Chang named Xbox's first COO, and what a single P&L signals• The spin-out theory and Activision Blizzard 2.0• Game Pass is stuck at 30 million and devaluing the $80 game• Why only 6% of the market is open to new IP• 60% of revenue coming from games five years or older• Growth as an ARPU story in the West and China• Last War, Whiteout Survival and Kingshot are proving the UA arbitrage gameCHAPTERS:00:00 - Werlcome & Agenda01:57 - World Cup Keeper Highlights03:35 - Kress's New Setup & Family Updates05:42 - NYT Games Shill07:30 - Xbox Rumors to Reality10:51 - Layoffs & Studio Shuffles13:26 - GamePass Stalls at 30 Mil14:45 - King, Mobile, and Minecraft Blindspots19:40 - Vanity Metrics Reality Check21:52 - COO PnL and Platform Model Critique24:22 - Booty Portfolio Shrinks & Next Steps25:46 - Gamepass Devalues Games27:01 - Publishers abandon Xbox28:25 - Spinout and Activision 2.030:04 - Microsoft & King Strategy32:29 - Embracer Parallel Lessons36:14 - Easy Cuts & Creative's Hard Work46:28 - Pipeline Worries for New Hits50:27 - ARPU & GTA Monetization53:11 - Mobile UA Arbitrage Reality54:58 - What Could Save the Industry

PNL UPRN Seg#87 "UFOs in the Bible" Guest Rev. Michael J.S. Carter. Co-Host Rob Shelsky Tue July 7th, 2026 @5pm EST Guest Bio: PNL Podcast (Paranormal NL) located in Newfoundland and Labrador (NL), Canada with Host Jen Noseworthy -S4/E27-UPRN Segment #87. “UFOs in the Bible” special Pre-recorded event with a YouTube Live-Chat Watch-Party on UPRN. PNL Host Jen Noseworthy talks with Ancient Aliens Guest: Rev. Michael J.S. Carter (from North Carolina). PNL Podcast Alumni Network Member joins as a Co-Host: MUFON investigator & author Rob Shelsky (from North Carolina). Guest Rev. Michael J. S. Carter is originally from Baltimore, Maryland. He moved to New York City in 1980 and lived there for 27 years, working as a professional actor before moving to North Carolina. Michael is an ordained Interfaith Minister, with a BA, and a Masters In Divinity. Michael was chaplain at various hospitals and served various Unitarian Universalist Congregations. Michael is an anti-racism trainer, and was even recognized by a former President. Michael is a UFO Contactee, and authored Alien Scriptures: Extraterrestrials In The Holy Bible. Michael has appeared with George Noory on Coast To Coast radio show & TV show, “Beyond Belief” on Gaia Other TV appearances include being a regular consultant on The History Channel's Ancient Aliens Series. Michael has appeared on America's Greatest Mysteries hosted by Lawrence Fishburne; and was featured in UFO TV Documentaries The Real 4400; UFOs the Hidden Evidence; and Steven Spielberg's Abduction Diaries (which was the precursor to Spielberg's “Taken.” Rev. Carters three other books include: A New World If You Can Take iT: God,Extraterrestrials, and The Evolution of Human Consciousness; God Consciousness: A 30 Day MeditationManual for God Conscious Thinking; The Metaphysics of Spiritual Healing and the Power of AffirmativePrayer; and Enlightenment. Rev. Carter serves as the minister for the Unitarian Universalist Congregation of the Swannanoa Valley. Follow him at https://michaeljscarter.com/ Co-Host Guest: Rob Shelsky was previously on PNL Podcast S3/E10 (UPRN#17);S4/E6 (UPRN#66);S4/E13(UPRN#72);S4/E19(UPRN#79);S4/E22(UPRN#82);S4/E23(UPRN#83);S4/E26(UPRN#86). Check them all out. Shelsky is an author & MUFON field investigator, has written over 80 Paranormal books, and was invited to speak at the Library of Congress, Washington, D.C. Rob has a degree in science, has written a large number of magazine articles, and has been interviewed on a number of shows such as George Noory's Coast-To-Coast AM Radio show. Shelsky was also the on-camera UFO expert for a Travel Channel TV show. Find his books on Amazon Kindle, Smashwords & more. Follow Rob Shelsky on http://robshelsky.blogspot.com/ Shout out to PNL Podcast Alumni Network Members from S3 & S4 Mark Eddy and Sir Bryan Bowden from Third Eye Live. Big shout out to UPRN Manager & Producer: Michelle Desrochers. Michelle is also host of The Outer Realm Radio & Beyond the Outer Realm on UPRN www.linktr.ee/michelledesrochers_ PNL believes in highlighting international Paranormal people, places, and things. PNL believes in promoting global Paranormal-Networking & Paranormal tourism. Thank-you to all the PNL Podcast Alumni-Network guests from season One 2023, Season Two 2024, Season Three 2025, Season Four 2026, and our UPRN & PNL subscribers. PNL airs every Tue at 5pm EST on all digital platforms of UPRN (United Public Radio Network) 107.7 FM New Orleans & 105.3 Gulf Coast https://www.youtube.com/@PNL_Podcast/streams and ⁠⁠⁠https://www.uprntalkradio.com

¿Qué es lo más importante que podemos hacer en la vida? La respuesta que recibí de un maestro Zen de 107 años cambió por completo mi forma de ver la existencia.Durante mi entrenamiento en un monasterio Zen en Japón, tuve la oportunidad de hacerle una pregunta que llevaba mucho tiempo en mi corazón. Su respuesta fue tan simple como profunda: respirar.En este video comparto esa conversación y la reflexión que surgió de ella. Descubrirás por qué la respiración consciente es uno de los pilares de la meditación Zen, cómo nos ayuda a regresar al momento presente y por qué, mientras seguimos respirando, siempre existe la posibilidad de transformar nuestra vida.Si te interesa el Zen, la meditación, el mindfulness, el crecimiento personal, la espiritualidad y aprender a vivir con mayor paz interior, este mensaje es para ti.Si este video te inspira, compártelo con alguien que necesite escucharlo y suscríbete al canal para más enseñanzas sobre meditación, filosofía Zen y bienestar.#Zen #Meditación #RespiraciónConsciente #Mindfulness #FilosofíaZen #CrecimientoPersonal #Espiritualidad #PazInterior #VivirElPresente #DesarrolloPersonal #Bienestar #Reflexión #RobertAcevesMúsica por Epidemicsound.com:Drifting into Tao - Mandala DreamsEspero que te guste este video. Crea la vida que sueñas en plenitud y bienestar, accediendo ya a todo el contenido disponible en mi canal https://www.youtube.com/@Robert.Medita y libérate del dolor, sana tu corazón, fortalece tu autoestima, reprograma tu mente y TRANSFORMA TU VIDA. En mi pagina MiVidaZen.com, encontrarás Asesorías Privadas con Roberto Aceves, Asesorías Privadas Personalizadas, Sesiones de Sanación, entrenamientos y cursos virtuales creados por Roberto Aceves. Siempre están disponibles para ti las herramientas y técnicas que han ayudado millones de personas en todo el mundo: Herramientas de Psicología, Espiritualidad y Crecimiento personal, enmarcadas con el toque único y amoroso de Roberto Aceves. Roberto Aceves constantemente está publicando material para que fortalezcas tu vida y crezcas en consciencia y plenitud síguelo en: FACEBOOK:https://www.facebook.com/Robert.MeditaInstagramhttps://www.instagram.com/Robert.MeditaTwitterhttps://X.com/acevesrobert2 Para más información contacta a Roberto Aceves que estará encantado de asesorarte en: ➡RobertoAceves888@gmail.com 

¿Y si tu realidad actual no es más que un programa mental que tú mismo instalaste… sin darte cuenta?Durante años nos enseñaron que el éxito depende de trabajar más duro, de tener suerte o de "estar en el lugar correcto en el momento correcto". Pero la física cuántica y la Programación Neurolingüística coinciden en algo que va a cambiar la forma en que ves tu vida: tu mente no percibe la realidad, la construye.En este episodio te muestro cómo la ciencia y la PNL se encuentran para explicar por qué unas personas atraen oportunidades, abundancia y relaciones sanas… mientras otras repiten el mismo ciclo de escasez, año tras año.Vas a descubrir:

Kiera has talked to a ton of doctors to come up with tips for how to fill that CEO time that so often feels fathomless. The ideas include blocking out your schedule to understand your frequency, committing to "deep work" time, optimizing whatever you can, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent- Dental A Team (00:00) Hello, Dental A Team listeners, this is Kiera. And today is a fun rift of a CEO, giving some CEO tips. And I was just on a birthday trip. You guys, had a birthday and it was so fun. And my husband and went off to Austria and Amsterdam. ⁓ We have traveled a lot. If you guys have been a podcast listener, you know I'm obsessed with traveling. so because we've traveled so much, we're kind of on to off the beaten path locations and.   This year I was like, Hey, I've never seen the Tulip festival in Amsterdam. Like let's head on over there for that. And so when we were there, some of these ideas came to me and I realized this would be, again, I love some white, white noise space guys. If you are an owner of a business and you have not booked yourself one trip that you are off the grid completely. when I talk my, so it was my birthday when I was gone and ⁓ luckily I have some like great friends in my life that texted me. My phone is off off.   Like I kid you not, is on airplane mode. I don't even put it on wifi. Like I don't text people. Jason has his phone and I will say it's the greatest gift I give myself. And one of my friends did not know this quite as well with me. And she was like, Hey, said my other friend, like I texted care like two days ago and I haven't heard from her. She's like, ⁓ when care travels, she is like dead off the grid. Like you will not get in touch with her. If something happens, even if her house is on fire, like she'll deal with it when she gets home, like genuinely she's off the grid. She needs to have that, like just shut off downtime.   And I will say for any of you, and I told an office to do this a while ago and they came back from their trip and they were like, Kiera, that was the best gift and we're going to do that now forever. And so for you, that would be my like birthday gift to all of you to do for yourselves is take a week, completely shut off. No Slack, no emails, no text messages, ⁓ completely turn your phone off if you can. Tell your family where you're at, like have it to where someone can be reachable if necessary. But I will tell you, I sleep better.   than I ever do. ⁓ I come back refreshed. My team all tells me like I am such a happier boss when I come back. I feel like my relationship with my husband is so much stronger because I feel like he gets his wife back. I feel like I come back. I was in the Tulip Festival. There's videos that I have not posted. They're just for Kiera. I feel like literally skipping like a little girl through these Tulip Festivals. I feel I go back to the true core of who Kiera is. I don't need to be a boss. I don't need to be a CEO. I don't need to be a consultant.   I am able to be like free bird Kiera out there. Jason even calls me bird when we travel and it's just a space. So there's a little tip for you that I hope you listen to and I hope you take and hey, if you do it, send me a message and let me know how it went for you. I will also fair warn that sometimes what I call it is it's the adrenaline. What would it be? It's like coming off of the adrenaline. So that drop.   Sometimes I get angry. So fair warning that that does is the dopamine drop if you will and I felt like I have had like three days where I'm just sheer angry and I'm like what is going on? I'm on vacation. I'm in this beautiful place and I'm just mad but it's because you go from being so high tilt throttle to nothing that your nervous system does kind of have this like whiplash. So I have found that some ways to ease into that is one knowing that two I tried to hit the gym like three or four times when I'm over there because that allows like   a lot of that energy to just get expelled rather than going from like high level to nothing. And then I've also found that like reading books, so something for my mind, I usually try to do fiction books. So it's not like obsessive learning, ⁓ but just taking my mind into a different space. Some of those can be a tip for you. again, hopefully some of those help. But ⁓ today I wanted to go through like, how do I actually block and use my CEO time? Because I think that this is a zone that a lot of people want to do as owner doctors and, but they're like, I just don't know what to do during CEO time. So I wanted to   just share with you what I personally do in the company, how I block it, what I have, and then also letting you guys know that we actually have a forum and I'm happy to share it with any of you. can reach out, email us, Hello@TheDentalATeam.com, but like what do I actually do during my admin time checklist? This has been built with lots of different doctors input and also what I personally do.   So for me, I do have a personal assistant and I have an executive assistant. So first step is if you don't have either of those, and I know I talked to a lot of dentists and they get weird about it they don't want to have an executive assistant or a personal assistant, but I will say hands down, this is something absolutely that's tactical that you should do. I have my personal assistant actually watch my schedule and then her job is to go through and to refine my schedule. And she does an amazing job. She's like, hey, Kiera, you're running back to back to back all these meetings. You need to move into some different places. Like these are some things that I think you need to do.   We actually have an Excel spreadsheet. just so you know, I do have an Excel spreadsheet. I'm looking at it right now as I'm podcasting for you. And I look in there and I put in and I have on my like on the right hand side, I have my scheduling needs, what my frequency is. Like we've got podcasting in there. I've got certain coaches that I need to get into. I've got my workout time in there. I've got like my C-suite meeting with the COO and the CRO and our lead consultant and ⁓ Britt and my EAPA meetings and the bookkeepers and our fractional CFO.   I have all those meetings that I need to be hitting. And so we look to see where are those at, where are the meetings that I need to have, but non-negotiable for me is my deep work time. So that's my CEO time. That's my deep work time. I have to have on busy weeks, non-negotiable, I need a two hour block. Like that is a non-negotiable for me, must, must. And it's during the day. I don't do it on my Fridays or my day off. I don't enjoy that for me. I get really actually annoyed to do it on those days. So mine gets blocked during my time.   For dentists, I recommend you do it during your time. ⁓ Working hours, I recommend that you block it in there because if you're producing, let's say $1,000 an hour, you've got to be doing at least $2,000 worth of value during that time. again, when you're giving that up, you tend to be a lot more productive. for me, my first week is very busy. I, first week in the company is something that is none of our favorites. Like we love it.   But it's hard, it's heavy. We have our doctor mastermind that we do. I usually do podcasting on the first week. I'm meeting with a lot of my direct reports. It's a heavy week for me, but we still have my non-negotiables. And so I just look at my timing and I know Monday's a full meeting day, Tuesday's a coaching call podcasting day, Wednesday I'm meeting with the COO, CRO, CFO. I have all those meetings to make sure that they can move on their items from Monday. That for me, it's a pretty heavy day.   And then I've just got a lighter afternoon on Wednesdays to just catch up on projects. Thursdays where I'm, and for me, I also have to know where is my ideal time. So when you're blocking your CEO time, you need to know where are you the most optimal? For me, I'm always the best in the morning. Like seven, 738, like right there is where I'm gonna start like cranking and I'm gonna just go solid for about two hours till 10. My worst time in the entire day is three o'clock. Like I am dead and usually around 11, I start to like.   zone out and I'm not as productive. So I've just had to try that. That's a trial and error. Test yourself. See, do you like the mornings? Do like the afternoons? Do like the end of day? Like where are you? Brittany's zone, she's a night owl. That girl, she starts to get her prime optimization on it like three, four, five o'clock at night. Like that is when that girl, she starts to churn and she puts out her best work and we both know that. I'm like, amazing. We work on very polar opposite different ones. So like she needs to put her deep works over your OMS, finding out as well for them. But for me,   Mine is Thursday mornings is where I put that deep work. Then what I prefer to do is on my weeks where I'm not as busy. So I do coaching calls every other week. On my non coaching call weeks, I have two hours on Tuesday, two hours on Thursday. So I'm blocking four hours for myself. So your personal assistant, your executive assistant, they should be blocking this. And to me, this is a like, you do not like, you know, like a stove is hot. Like we don't touch that. You never touch my deep work blocks like ever. Don't ask me to schedule there. Don't ask me to put a meeting there.   Do not ask me to disrupt that time. And I am so strict on my deep work time that people know like, we don't touch that with a 10 foot pole. And your team needs to know that. Doctors, also recommend a lot of times, especially if you do it in the morning or the afternoon, go to the library somewhere where people aren't going to find you. Go to a coffee shop where you can like headphones in zone out. But I found when a lot of times my doctors are trying to do CEO time and they're at an office, their door is being knocked on.   If you want to be in the office, you need a sign on your door, and I've done this for several doctors, where it says CEO time, do not message or do not enter. And it needs to be like, if someone knocks, because they always do that knock like, hey, sorry, doc, it's just real quick. Do not for one second respond, because your team needs to learn that you're dead set on this. Like, this is your only time, you guys, that you get to work on the business. The only time.   Otherwise, what happens is you become the CEO that never sleeps because your CEO time is in the middle of the night. It's early, early in the morning. It's late at night because you never have time for your brain to actually fix these problems. And so your brain just churns on all this. Like I need to check the books. I need to check this. I need to have that. So what you do is when you're exhausted, you try to like get all these things done rather than having set times. You can also build in your schedule. Like there's a set time for paying the bills. If you're doing that. I know I've got some doctor doing that.   I would hope that your OEM does that and you just have meetings where they report to you. But again, depending upon where you are on this journey, you really need to block it. Now, great, we figured out how you block it. Now what do you actually do during that time? So for me, big things I'm gonna be working on are usually for me big projects. So I have a lot of presenting, a lot of events, lot of like, right now I'm reworking our entire customer journey and that's a big project that needs to get done. I'm working with our CRO and like,   building out budgets and working models. And I need to review all of the projections she sent over to me. like, it's the, the projects that for me, like, there's a lot of things like approving payroll or stamping off on this budget that don't require a lot of time. But if my marketer, our CRO is sending over to me, like an entire proposal of their growth marketing plan, that's not something that I'm going to be doing in like a quick, like 15 minute block. Like I need set quiet, like   uninterrupted focus time is what that really is. So imagine like studying for a big test, like you guys like blocked everything out. That's what you work on here. So it'd be your overhead, your P &L, like going through your CPA reports for you. Looking to see credit card charges, like looking through the P &L, like what's a detailed report, what things are on there, are fees categorized correctly. You do this once a quarter, have your CPA send it over to you. You can do it once a month, but you look at that.   What about my cost per procedure? How much does it actually cost me to do every single procedure? And like, how could I reduce my overhead? Looking at my expenses, looking to see my tax estimated bill and have we saved enough for that? And do I have enough money set aside for that? You can go through that. We have an entire systems checklist. You can actually go through all the systems of the practice. I have it set up per month and this is a great time for you to actually review. All right, let's look to see how are our doctors being optimized? What trainings could I put into place? What things could we bring in the practice?   How could I maximize and optimize this? Could we do training with our team for this? What about areas for my like schedule? Like let's review the schedule. Am I the most optimized when I'm producing or is there a way that I could type my block schedule up and be stronger on it and produce more with minimal effort? Like to me, CEO time is where I'm squeezing the juice out of the lemon. Like where can I optimize this a little bit more? How could I optimize my hygiene department? Let me look, is there a way I could add curadont? Can I find a better way to teach my hygienist?   When was the last time we reviewed our periope protocol? Is that still what I want them doing? What could I do on like what would doctor do? And could I train at my hygienist to actually tee up treatment better for me? What if I want to bring on an associate, like let's go through an entire associate onboarding document, set it up. What's my training schedule with them? What are my case studies I'm going to put together with them? Do I have a doctor study club that I'm going to do? What about looking at our new patients? Let me review all of our marketing dollars. Where am I spending the marketing dollars? Are we answering the phone? What's our phone conversion rate?   Let me actually assess my entire front office. Like where are the areas that are keeping us so bottlenecked? And is there AI or different processes or different systems that we can put in place to make it better for them? Let me go through all of our treatment plans. What did I diagnose? What was scheduled and why? What things am I missing? And how could I tighten up my treatment planning process? How can I work with my treatment coordinator and what things do she or he and I need to work through so that way I can close more cases and help more patients? ⁓ Just looking through all these different things.   going and listening to treatment plan presentations of the team, listening to how my hygiene team's training up Floyd and Perio, looking, going and talking to my biller and saying, walk me through our AR. Like I want to see, let's call people together. Where are we at with the AR? How many patients are not called? Show me an EOB. I want to see how you're entering this. Teach me those ways. Are my percentages right where they need to be for collections? Let me make sure my bank statements match my collection statements. What about onboarding? I'm going to be hiring new people. Let me check that entire onboarding process. And is it set and is it ready to go?   Does each procedure have its own checklist, pictures, accountability? If not, can I build out a process and have my whole team take this on or can I delegate this to a team member? Let me look at my marketing. Let me look at like, what is the next, like what's my one, three, 10 year plan? Let me read traction and figure out how to run better meetings. Let me read the book, Designing Your Life. Like, that was a laundry list. That's what you work on during Deep Work CEO time. You read books.   You listen to podcasts, you think about the business, you have quiet white noise time, you build associate onboarding documents, you build better onboarding. And there's a fine line because I want you to know like some of those things should be done by your OM and other people that are not you. ⁓ Reviewing marketing plans, reviewing budgets, looking to see what people are doing. That is my time that I do need to dedicate talking to vendors, researching consultants, having meetings with consultants. Like that's during deep work time. Those are things that I can do during that time. But really it's my time to work.   on the business, work on the highest level things. And I hate when people are like work on the business. I'm like, what the heck does that mean? It means that you're physically like, okay, pretend the business. We're going to go buy it from someone else. What would we go in and do if we were doing our due diligence? We'd look at their treatment plan. We'd look at their new patients. We'd look at their marketing. We'd look at their PNL and their overhead. We'd look at their EBITDA. We'd look to see where we could squeeze juice before we bought the business. If that's like an easy way for you to think of like building and working on the business, it's one, if I were going and buying a business, I'm going to go work in like   optimize those things. The second side is like, where are we broken? Like what things are not working? I realized like, you guys, our consulting team has grown, our clients have grown. I'm so proud of the business that we've built. I also realized what we used to do versus what we need to do today, there's a gap. And so now this is a big project for me of like, okay, we got to figure out our marketing to our sales, to our client success, to our consultants, to our renewals, to our masterminds.   This whole little sprinkling journey has like eight different pieces to the customer journey. And I need to go refine and optimize every single one of those, have meetings with the core team members. I need to work through this. So I built a whole thing with ChatGPT. What do I want it to be? Then I scheduled the meetings with my team. Super freaking pumped. That's a huge, huge, huge business initiative. No one on my team is going to think of that. Like maybe they do.   But that's Kiera's job. That's a CEO's job. That's where I need to be putting my time, my effort, my energy. That's what drives your business. What's going to make your business? Like you can also do a SWOT analysis. Like what's my strengths, weaknesses, opportunities, threats. A lot of times I go back to my idea boards. I have a book that if you guys know, I've talked about on the freaking podcast and I'm just chicken guys. need, what is it called? Like when you write under a different name, that's what I need. I'm just scared of reviews of my writing.   So I'm like, I need a pen name. Like I just need to make up a name and publish the book. It's ready to go. It's been built. I need to get that done. But I spent a lot of my CEO time writing a book. You spend a lot of your CEO time looking to see if you want to expand your business. If you want to simplify your business, you want to optimize, this is what you do. So I wanted to just get on the podcast and help you see how do you do it? Which team members do I use for it? Where are mine blocked? And how do you set yours up? And I would say,   Today, listening to the podcast, my action items to you would be number one, I need you to find out where your prime optimize time to work is. Is it morning, afternoon or end of day? Then the next thing is I need you to block two hours minimum every single week. Then three, email me, talk to me, whatever you need to do, but I need you to build a CEO checklist and I need you to start working on those optimization pieces every single week consistently. And I need this to be like your bootcamp workout training where you commit to doing this for the next eight weeks and then we reassess.   Non-negotiable, not interrupted, not like, I don't feel like it today. It's a, have locked in for eight weeks. If you need an accountability partner, well, high five, I'm Kiera. This is what we do. This is why people hire us. It's because you usually know what you need to do. You just aren't willing to stay committed to doing it. Why am I paying my personal trainer so much for a photo shoot that we're doing? Because like yesterday I benched freaking Reese's. I was exhausted. I was tired. I haven't slept for days coming in off that trip. Jet lag's a beast. So that was a fun flip.   ⁓ exhausted, tired, not wanting to hit my workouts, not wanting to hit my macros. And she said, Hey, Kiera, you got three weeks left before your photo shoot. Here are the things you need to do when that happens. Like you're good. This is what happens in tomorrow. This is what I want you to do when you get that craving. Here's exactly what you're going to eat. I don't know. Even have to think today going into it. We're not going to binge on the Reese's eggs. Yes. Did I go buy like five packages post Easter because they're my favorite treat. And if you want to like schmooze me, send those to me. Absolutely.   But I needed somebody to hold me accountable to it. When the days are hard, when things you don't know what to do, when I'm, I told her, I was like, I don't know what to work on now. Like I'm having a hard time hitting my workout. She's like, all right, let's rework it. Let's figure it out. Sometimes having a coach that holds you accountable, that pushes you into this is one of the fastest, easiest ways to get more results with less effort. She holds me accountable to it. It's not hard. She's there in my corner when things fall apart. She's there in my corner when things are surviving. I talked to her, maybe.   30 minutes a week, if that. And it's usually like every other week, if that. It's usually a quick text of like, hey, I'm struggling here, I just need your help. Or, hey, I need you to hold me accountable this week to making sure I get my CEO time done. We as consultants are that way for dentists, because you don't usually need a whole new operating system, you just need someone to help you stay accountable to the things you know you need to do. So if we can help you with that, reach out, Hello@TheDentalATeam.com. But today commit to having CEO time dedicated for you, for your business.   It's one of the greatest gifts I can give you. So yes, go on vacation, happy birthday to you when that happens or whenever you want it to be. And the second thing is have your dedicated deep work CEO time. Hopefully that gave you a nice laundry list of things to work on. What I do, the only other thing that I didn't share with you is throughout the week as things come up on me that I know I'm gonna need more brain power to do. I have my personal assistant. say, hey, pop this in on my deep work. My deep work block is set as a private thing so people can't see it.   So she goes in and puts all the things that I need to work on. So when I show up to deep work, I'm not spending thinking time of what do I need to work on? It is literally already there with all the links, all the pieces. And that's her job is to make sure when I walk into deep work time, it is exactly what I asked her to put in there. The things I want to work on, things she might see that I need to get answers to that are not like a simple answer. That's not taking my time. These are like heavy items. And her job is to make sure my deep work is always there. So if that helps you, who I use, who on my team,   Sometimes I feel like these are the little like peel back the curtains of what do other CEOs do? This is what our doctors do. This is how we share in the masterminds. Come in person, be with us, get around like-minded people. Your net worth isn't equal to your network. And I would say it might be time for you to upgrade and elevate. And I'd love you to be a part of ours. So reach out. Hello@TheDentalATeam.com. And as always, thanks for listening. I'll catch you next time on the Dental A Team Podcast.

În noul episod „Baricade", Cătălin Striblea și Radu Naum analizează cele mai fierbinți subiecte ale momentului, de la canicula extremă care blochează infrastructura, până la scenariile politice care ar putea redesena viitorul României. Principala temă de dezbatere pornește de la o întrebare provocatoare: Ar fi bun un guvern PSD+AUR? Radu și Cătălin aduc la masă argumente matematice, politice și sociale, analizând dacă electoratele celor două partide sunt cu adevărat diferite și ce ar însemna o astfel de alianță la putere. De asemenea, discuția atinge tensiunile din Franța, mișcările de culise din PNL influențate de Nicușor Dan și starea de spirit a alegătorilor dincolo de ocean. 00:00:00 Căldură mare 00:02:09 Francezii și aparatele de aer condiționat 00:03:31 Recomandare carte - "Căldura te va ucide prima", de Jeff Goodell 00:07:00 Cel mai mare preț pe energie 00:09:10 Rămâne Bolojan până la toamnă? 00:13:53 Știrea lui Radu Naum - S-a închis jumătate din Pasajul Basarab 00:22:17 De ce e bine să avem guvern PSD+AUR? Argumentația lui Radu 00:30:26 Dna Vasilescu, discurs naționalist 00:37:08 Votanții PSD și AUR sunt diferiți? 00:38:39 Ce înseamnă PSD șI AUR împreună? 00:44:00 Centrul trebuie să rămână al oamenilor echilibrați 00:49.50 Nicușor Dan și mișcarea din interiorul PNL 00:58:00 Alegeri anticipate 01:00:00 Sunt anesteziați americanii? 01:06:00 "Răsturnarea carului" 01:09:55 Costurile statului francez 01:16:43 "Sunt șeful sistemului" 01:23:35 Lupte de gherilă 01:24:28 Cum arată un polițist în Franța

A mai trecut o săptămână la finalul căreia putem spune fără să greșim că ideea de politică i-a scârbit din nou pe români.Mișcarea la rupere (la ruperea PNL) a președintelui, adică desemnarea lui Adrian Veștea pentru a forma un guvern, a ajuns în fața Parlamentului și a murit subit, cu un scor de râsul lumii. Tot de râsul lumii a fost echipa din jurul lui Veștea și conduita ei, mai cu seamă nerușinarea manifestată de PSD și „puciștii” PNL, în tentativa de a-și asigura nu-contează-cum voturile necesare în plenul legislativului.De plânsul lumii a fost întărirea, onorabilizarea liderului extremiștilor de la AUR, George Simion, care a primit o suită de mingi ridicate la fileu pe parcursul zilei și a punctat spectaculos în vârful crizei.„Trădători” i-a numit Simion pe cei din Parlament care au votat pentru Veștea, după care a plecat în fruntea oamenilor săi din plen, condamnându-l pe Veștea și pe cei din echipa sa.Democrația românească, adică, a ajuns să fie salvată de unul dintre cei mai mari dușmani declarați ai ei.Confruntat cu scindarea după „mutarea” Veștea, premierul demis Bolojan și-a convocat congres și a început curățenia. A invocat lucruri mari precum bunul simț și moralitatea în politică, după care, două zile mai târziu, dinspre liberali a venit un val de miros de vechi pungaș politic: cel puțin doi dintre puciștii martelați de noul și moralul PNL au fost înlocuiți de doi oameni extrem de controversați. E vorba de PNL Ilfov, unde locul lui Thuma a fost luat de creatorul lui, vechiul și răul Marian Petrache, și Brașov, unde Veștea a fost înlocuit de actualul primar al Brașovului, George Scripcaru, multiplu suspect de luare de șpagă.Un alt motiv clar de dezgust față de ideea de politică a fost poza deja celebră în care președintele și importanți lideri politici români stau împreună cu șeful SPP, Lucian Pahonțu, la o masă la un restaurant din Bruxelles. Pentru că ideea de politică pare acum și mai clar, de fapt, o mermeleală între oameni aleși prin vot și fix opusul lor: șefii de servicii secrete. Sau, mai rău: cel mai longeviv șef al unui serviciu secret din țara care ar trebui dată exemplu pentru absența controlului civil asupra serviciilor de informații.Despre toate am vorbit și am încercat să le traducem și să le contextualizăm, pentru că, înainte să ne enervăm, ar fi bine să știm clar de ce.Ascultați, deci.Și ne vedem joia viitoare!Mulțumim!-----------Fiind un produs editorial al unor organizații de presă independentă - Dela0 și Centrul de Investigații Media (CIM) - Judecata de Acum se bazează pe suportul financiar al publicului. Ne puteți sprijini cu un abonament lunar prin patreon: ⁠⁠⁠⁠www.patreon.com/judecatadeacum⁠⁠⁠⁠. Mulțumim tuturor!

We all know the high-water mark... fund managers use it for their equity curve highs. Hit a million, lose some, climb back above the old peak before you get paid. But what if you applied that same thinking somewhere else entirely? In this episode, I dig into using high-water marks beyond your account balance. Longest trade held.Most days sticking to your rules.Fewest red days.The longest journaling streak. None of these moves your PNL on their own... but together they support it, and more importantly, they reframe what progress actually looks like. Because here's the problem. Especially in those early years, you pour in the effort and the equity curve shows you nothing. It's a recipe for despondency. So you measure something else. You chase a personal best in the things you know matter, and you start to believe bigger things are possible. Could be the unlock you need. Thanks to Pepperstone for sponsoring the episode

Cuento Antes De Dormir Meditación Para Dormir:  El Despertar De Tessho¿Qué significa realmente despertar a la verdadera naturaleza de la mente?En este Cuento para Dormir y Meditación para Dormir, Robert Aceves te guía a través de la inspiradora historia Zen de Tessho y su encuentro con el maestro Dokuon. Este antiguo cuento budista zen nos muestra cómo las enseñanzas más profundas no siempre se encuentran en las palabras o los conceptos, sino en la experiencia directa de la vida.Mientras te relajas y te preparas para dormir profundamente, serás acompañado por una suave meditación guiada diseñada para liberar el estrés, calmar la mente y ayudarte a entrar en un estado de paz interior. A través de la atención plena, la respiración consciente y esta poderosa historia zen, podrás desconectarte de las preocupaciones del día y disfrutar de un sueño reparador.Esta meditación para dormir es ideal para quienes buscan relajación profunda, mindfulness, crecimiento espiritual, budismo zen, reducción de ansiedad y descanso nocturno. Permite que la sabiduría de Tessho te acompañe mientras te sumerges en un estado de tranquilidad y serenidad.Cierra los ojos, respira profundamente y déjate llevar por este viaje de autodescubrimiento, paz interior y descanso profundo.

PNL UPRN Seg#85 Paranormal Summer Guest Natalie Smearman CoHost Rob Shelsky Tue June 23rd, 2026at 5pm EST Guest Bios: In this PNL (Paranormal NL) Podcast from Newfoundland and Labrador (NL), Canada: “Paranormal Summer” Pre-recorded event with a YouTube Live-Chat Watch-Party on UPRN. Host Jen Noseworthy talks with Guest Natalie Smearman from Florida, USA. PNL Podcast Alumni-Network member & Guest Co-Host: Rob Shelsky (from North Carolina) joins the episode. Natalie Smearman is a mom, and bonus mom doing investigations throughout the US. She began experiencing Paranormal activity when she was 3 years old. Natalie started studying Bigfoot investigation methods 14 years ago, and started field investigations in 2024. Natalie is part of a Podcaster Group called The Island of Misfits. Natalie is currently filming with Relic Films with Greg Ogles (Who was on PNL S4/E8). She filmed “The Vanished” which was premiered on January 31st 2026 at a paracon, Natalie finished filming LBL “The Land Between the Lakes” in November, 2025; and also completed the filming of Beyond the Ordinary talk show with Relic Films. Natalie co-hosts multiple podcasts such as: “Paranormal Among Us” with Paranormal Paul (Who was on PNL S4/E17), NCI, and “Blondes and Boos” with Krista M. Tweedy and Brandi Butcher & new addition Boo -Marylynn Bast (Who were on PNL S3/E41). Natalie also co-Hosts NCI- North Carolina Investigators, and is part of their investigation group. Follow Natalie Smearman at https://www.facebook.com/natalie.smearman.affiliate Co-Host Guest: Rob Shelsky was previously on PNL Podcast in Season 3 and 4. Selsky is an author & MUFON field investigator. Shelsky's written over 80 books and was invited to speak at the Library of Congress, Washington, D.C. Rob has a degree in science, and has also written a large number of articles for magazines. Rob has been interviewed on a number of shows, including George Noory's Coast-To-Coast AM Radio show. Shelsky was the on-camera UFO expert for a Travel Channel TV show. Find his books on Amazon Kindle, Smashwords & more. Follow Rob Shelsky on http://robshelsky.blogspot.com/ Shout out the Island of Misfits Podcaster Group whom most of are PNL Podcast Alumni Network Members from S3 & S4-Tex's Front Porch, BMR- Bigfoot Michigan Rob, Greg Ogles from Relic Films, Paranormal Paul with Paranormal Among Us, Brent Thomas with Paranormal Portal, Monica Rawlins from Our Paranormal World and many more. Check out all of their work. You'll love them Big Shout out to UPRN Producer and Manager, Michelle Desrochers. Michelle is also host of The Outer Realm Radio & Beyond the Outer Realm on UPRN www.linktr.ee/michelledesrochers_ PNL (Paranormal NL) Podcast is sponsored by the BOG team. It's a “Boots On Ground” (BOG) Paranormal investigation team doing local historic investigations in Newfoundland. PNL airs every Tue at 5pm EST on all digital platforms of UPRN (United Public Radio Network) 107.7 FM New Orleans & 105.3 Gulf Coast ⁠⁠https://www.uprntalkradio.com⁠⁠ JV Noseworthy (Jen) PNL Podcast & BOG Team Newfoundland & Labrador (NL), Canada Founder/Host: PNL ("Paranormal NL" Podcast) Founder/Team Lead: BOG ("Boots on Ground" Paranormal Investigation Team) Email: paranormal.nl.podcast@gmail.com Follow PNL & BOG Team at https://linktr.ee/paranormalnlpodcast and https://uprntalkradio.com/

România în Direct: Guvernul lui Nicușor sau soluția lui Bolojan? Guvernul Veștea va fi votat în această seară în Parlamentul României. La această oră au loc audierile de miniștri. Dintre membrii guvernului, cei mai mulți sunt de la PSD, cărora li se alătură puciștii din PNL și colaboratori ai președintelui. Reconfirmat la Congresul PNL, Ilie Bolojan a propus două variante de lucru în afara acestui guvern. Este vorba de două guverne minoritare, unul de centru-dreapta și unul de centru-stânga în care toate partidele să se sprijine pentru atingerea unor obiective. Ce fel de vot ați da în această seară? Care dintre cele trei soluții este mai bună pentru România?

¿Qué Es Lo Que Realmente Importa En La Vida? | Medita Con Robert Aceves¿Vale la pena estudiar con los mejores maestros del mundo? ¿Qué sucede cuando finalmente alcanzas el sueño que has perseguido durante años?En este video comparto una de las experiencias más profundas y transformadoras de mi vida. Después de años de preparación, viajé a Japón para entrenar en un monasterio Zen con uno de los maestros más respetados de su época. Mi objetivo era claro: aprender Zen directamente de un gran maestro y acercarme a la iluminación.Pero apenas unos días después de llegar, viví una crisis inesperada que cambió por completo mi forma de entender el propósito de vida, la felicidad, el éxito y el verdadero valor del conocimiento.Esta historia es una reflexión sobre el crecimiento personal, la espiritualidad, la meditación Zen, la búsqueda de sentido y la importancia de compartir con el mundo aquello que aprendemos. A veces descubrimos que alcanzar una meta no es el final del camino, sino el comienzo de una misión mucho más grande.Si alguna vez te has preguntado cuál es tu propósito, qué hacer después de alcanzar tus sueños o cómo encontrar una vida con mayor significado, este video es para ti.

„Joia neagră” – așa a fost numită în spațiul public ziua de ieri în care primarul Capitalei a fost pus sub acuzare într-un dosar de luare de mită. Liderul USR a pierdut definitiv procesul cu ANI, iar președintele Nicușor Dan a evitat un răspuns privind susținerea AUR a guvernului Veștea. Totul pe fondul negocierilor privind soarta guvernului Veștea și doar cu câteva zile înainte de Congresul Extraordinar al PNL când tabăra pro Bolojan se pregătește să-l excludă pe Adrian Veștea din partid. Mai mulți politicieni susțin că este o mișcare coordonată de folosirea justiției ca armă în negocieri, în timp ce alții îi acuză pe cei din PNL și USR de dublă măsură. A fost „joia neagră”? Ce se întâmplă, România? Ce credeți că urmează?

E bine pentru România să treacă guvernul Veștea? Premierul desemnat nu va depune nici astăzi la Parlament lista miniștrilor și programul de guvernare. Adrian Veștea anunțase aseară că astăzi va merge la Parlament pentru depunere. Premierul desemnat nu reușește să strângă pentru moment voturile necesare în Parlament. Liderul PSD anunță că partidul va decide duminică dacă va intra la guvernare, în ziua în care PNL organizează un congres extraordinar. A trecut mai bine de o lună de criză politică care se suprapune peste cea economică. Este bine pentru România să treacă acest guvern?

Leaders Special. Cătălin Striblea a fost live cu Liliana Ruse. Aflăm culisele ședinței de la PNL. Cum a rezistat Bolojan în fața puciștilor. Ce dorește Nicușor Dan. Și cum își va impune guvernul.

Liderii PNL hotărăsc astăzi dacă vor face un Congres pentru excluderea lui Adrian Veștea și a echipei sale, după ce a acceptat desemnarea în funcția de premier. Președintele i-a dat mandatul duminică dimineață, după ce l-a retras pe cel al lui Eugen Tomac. Conducerea PNL a acuzat lipsă de loialitate și a anunțat că nu va intra la guvernare în niciuna dintre condițiile propuse de Nicușor Dan. USR se situează alături de PNL. UDMR analizează situația și este de așteptat ca PSD să-l voteze pe Veștea. Ce vrea Nicușor Dan? Ce înțelegeți voi din acțiunile președintelui? Mai este președintele în cadrul democrației?

È il cuore che comanda il cervello o è il cervello che gestisce le emozioni? Da questa domanda amletica partiamo in questo episodio dal titolo "Va dove ti porta il cuore" registrato al Pour Parler Festival di Rovato insieme a Paolo Borzacchiello, epserto di PNL e autore del libro "Instant emotions. I segreti delle neuroscienze applicati alle emozioni".

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Meditación Guiada Para Dormir Historia Zen: Vacía Tu TazaDéjate llevar hacia un sueño profundo y reparador con esta meditación guiada para dormir inspirada en una de las historias más famosas del Budismo Zen: “Vacía tu taza”.

Part two of Kiera's conversation with Howard Farran on the Dentaltown podcast. As a business owner, the greatest gift you can give yourself is to get systems in place so you are not dependent on core people. This second part of Kiera's conversation with Howard is about determining your weaknesses as a practice, building systems to fix those weaknesses, and letting your practice hum regardless of who's sitting in the seats. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:02) Hello, Dental A Team listeners. This is Kiera and quick heads up, today's episode is a special repost from a podcast I joined as a guest. It is a great conversation for practice owners who want to progress without carrying everything. I cannot wait for you to hear it. Let's dive right in.   speaker-0 (00:16) And you know, I was doing a million dollars in the eighties, a million dollar practice, and I went to two and and I I thought I actually think I had a higher treatment plan acceptance rate than my buddies on just measuring the same day. My clothes is always like, you don't want to come back. I mean, we could you know, I'm when I'm doing the hygiene check, I'm gonna say, I'm gonna leave. The hygienist gonna Denise Missy, they'll numb me up.   speaker-1 (00:21) They're like eight million now there, Howard.   speaker-0 (00:44) And and then and then move her to room eight and we'll we'll we'll knock this out in 30 minutes because you don't want to drive all way from work and then kid and school. You just pulled your kid out of school, now you want to do it twice. It I just always s insisted on just the same day because if we do this because from my perspective, if we do this filling a day, it's two fifty. If you walk out that door, half of you never come back until it hurts, and then it's a twenty five hundred dollar root connected crown.   speaker-1 (00:50) Amen.   speaker-0 (01:12) It's only one tenth the price to do the filling. I got a room. The hygienist can numb you up. And then I always hit the hygienist on the show and said, You should have numbed her up before I got here and I could be doing it right now. And she laughed and she said, but that's illegal. I said, I'm not a lawyer. I'm a dentist. Let's get this done. But just by really leaning on same day. And I really think that was a huge part of our success.   speaker-1 (01:37) Well, and Howard, I think what you said is like going back to the COVID crank, I think so many business businesses right now have lost that like customer service and let's make it easy. Like, as you said, one of our core values in Dental A Team is ease. And I'm always like, How can you make it easy for everybody? Because that's what people want. Like you said, like no one wants to take time off for the dentist. I'm switching dentists right now and they're like, So you're gonna come in for a hour appointment and then we'll bring you back in like three months for your hygienist. And I told my assistant, I was like, just call them back. I was like, tell them no, no, no, like   Make it easy. I don't want to come back. And so I think when offices take on the mentality, I have grown practices 10, 20, $30,000 a month just by same day treatment. Like just get it done. Let's train our team. Like, let's be quick. Let's have that quick turnaround time. Now, of course, doctors, you've got to be like Howard can get that done and he can rock it out and he's great. If you're a dentist that is not quite that quick, like we do not want to scale back all your patients. So maybe you do like add, add on an extra filling that's already in the quad that you're getting numb.   Like, where can we do it? Can we add that fluoride in today? Can we add in this thing? Can we take the scan today? Because you're right, no patient wants to take time off of work to come to the dentist. So like let's just rock it out, make them a raving fan because we went above and beyond to make them happy.   speaker-0 (02:49) And and and it also is a good variance counterbalance to no shows and cancellations. You know, she said yes, and then your next patient didn't show up as opposed to reschedule this one a week from now and then then this doesn't show up. But hey, I want to ask you, I'm gonna hold your feet to the fire on this. True. Would you rather build a dental office on rock star employees or rock star systems?   speaker-1 (03:16) ⁓ this one is I think the this it's ⁓ it's interesting because I think that there's space for both. However, Rockstar employees can walk out that door and then you are left. And I say that this to me is where as a business owner, you're shackled and you're always going to feel scared. You're gonna feel scared to hold accountability, you're gonna feel scared to ask people to do their job because you're so afraid of them leaving. Whereas if you have systems, I'm not here to say be a jerk, like that's not what we're here for, but it becomes so much easier to just   plug and play. And then also for team members, they tend to stay longer because they understand they've got clear systems. And people get really weird on systems, Howard. And I think they feel like systems are so hard. And it's like, I'd rather just bring someone in who knows what they're doing. And I'm like, but make that repeatable. So if they're out and I make my rock stars go on vacation for a week. I'm like, absolutely. And people are like, no, no, no. I don't want them to leave. And I'm like, you need them to leave because you need to see where it breaks down and you need to build systems. But I will say as a business owner, the greatest gift you can give yourself   is to get systems in place where you are not dependent on those core people. Like I want great team members that love my patience and do what they have, but I want it to be a repeatable process that every time, no matter if I've got Susie, Sarah, Jenny, Mike, John, anybody, we're giving the exact same experience. Like I look at Chick-fil-A and it's the same amazing experience. Every time I walk in there, they say the same thing and none of us are annoyed by that. And teams are super happy and thriving. I interviewed a guy who's a big wig in Chick-fil-A and I was   Fascinated by the culture. I was like, tell me more about this. And he's like, we have systems. We have buddy systems. We have it built on systems. That is the core to great success. And it's the core to like less stress in your business. Like obsessively, I am so obsessed about simple systems. I've been called the Dr. Seuss of systems. Make it so simple that anyone can do it. And then hire amazing talent that treats your patients with the great culture that you want.   speaker-0 (05:08) Yeah, and if the systems are so good, they don't even have to have dental experience. I mean, I the best receptionist I had was the the teller at Chase Bank next to me and I absolutely said her, I said, You are so dang good. You're always happy, always you remember my name. I said, What do I have to do to get you to work for me? And she she told me and she's been here for you know, over a decade. just the same things.   speaker-1 (05:36) Howard, I want to highlight, I hope dentists listen to you. ⁓ there are not a lot of dentists that are scrap like you. And that's something I love about you. And this is just like a little, it's not intentional, like boost your ego, but like please take it. Like it's a good boost. You are so scrap, right? It's like, let's just get that done. Like again, like let's do same-day treatment. My best employee in the company was my next door neighbor. I knocked on her door. She like took care of my plants when I traveled. She's like, those things are gonna die. I was like, the fact that someone as a neighbor just watered my plants to be nice to me.   She's been amazing. She's been with me five years, best incredible EA I've ever had. You ask the bank teller. We look for great talent. You build on systems. And I just hope the dentists realize like, just saying yes and GSDing, like, let's just get it done. That is something that I think so many people have like lost that art. And truly, that's what impresses me with your podcast, with who you are. And I just hope that people here, you don't have to go for perfect. You don't have to find this perfect person. You just gotta be scrappy and gritty.   And your practice will grow and you'll have great team members with you. Like it's not actually hard. And I think we make it hard, but just hearing your examples, I hope people listen as a dentist, this is what makes successful dentists in dental offices and great team culture as well. That is the core vote values that he's got. And it is why he's so successful. And I hope dentists can learn from that.   speaker-0 (06:53) Well, thank you. And I got did I ever tell you a story about the third hygienist they hired? I I already had my two full time hygienists, everything was great. And ⁓ this ⁓ young girl walked in, just graduated straight out of hygiene school, and I could hear someone giggling up front and they said I was busy, you know, she wanted to talk to me and then she just took it upon herself just to just to walk through the office and I I er and anyway, long story short, I finally got done. I broke, I met her.   speaker-1 (06:57) Tell me, I'm ready.   speaker-0 (07:20) And had no opening for hygiene, and she was so into the office, and she's asking all the right. I can just feel her energy, she's like sucking out my soul. And I and the first thought I said is she's from Alwatukee, she lives in Alwatuki. Do you want to compete against this girl for the next 40 years? Or you know you want her on your team, you don't have room for her on their team, but she ain't gonna end up across the street. I hired her and told everybody we'll just have to figure it out because this is a rock star personality.   I mean, you know, she just walking through like she owned the place and probably probably one of the top two or three, her and Jan, probably the best employees I ever had. I mean, unbelievable. ⁓ how do you get the dentist to stop being the limit to his own growth? I mean, it's it seems like I don't know about dental school curriculums, and it seems like shooting yourself in the foot has got to be the first and the last course they teach you there. How do you get the dentist to quit being the ceiling to their own practice?   speaker-1 (08:21) Think it's a I actually want to just like shout out a lot of the dentists. I feel that the new generation of dentists coming through actually are very prone and open to understanding business and recognizing there's so many books out there that talk about like CEOs and owners of businesses are the bottleneck to their success. And so I just want to say, like, I think a lot are starting to recognize that, but I think that there's still a lot that don't. And I I usually help people say, like,   When the pain is bad enough is usually when people change. Or you can recognize that you need to get yourself out of the weeds. You need to become the CEO of your business. You need to be working at the highest level of your ⁓ license. And everybody in your practice needs to be doing the same. And if you're not, like I do a delegation exercise. I just did it with our doctors on Tuesday. I was like, write down everything that you're working on right now, everything on your to-do list, everything there. And then I want you to go back through it and I want you to literally look at that and like only things that you can do. And like, please don't like   Boost your ego, but what are the things that only you could do? And I had a group of 50 doctors the other night and they were like, really, it's like vision, culture, and profitability. Like everything else can be someone else can do. And so when doctors recognize like that is your sweet spot and no one else is doing that, you need to have other people in there. Like you're welcome to hold it all yourself. But there's also another path where you can elevate people around you. You do great dentistry and you own the visionary and the CEO seat. Be obsessive in there.   But I think so many of them want to just do everything. I'm like, that's great, but you're gonna run right into burnout really quickly. So it's a helping them realize, go look at your to-do list. Honestly, of that, who can you delegate this to? Who can do it better than you? And who's gonna be somebody that's gonna light up and be excited about it and get yourself continually moving towards that CEO seat? I think so many dentists don't realize that they are a CEO of a multi-million dollar business. And I think, like, look at Jeff Bezos, look at some of these really prominent people.   That are great CEOs. What are they doing all day long? They are not answering emails. They're not responding to these things. Like they're not doing any of that. They've got teams around them that are incredible at that. How can you get yourself closer to that? Because that is where the practice flourishes. But if you're sitting there doing every single thing, you're stopping it constantly. It's truly a bottleneck. ⁓ and I think that's when people are ready for it, when people actually recognize that, there's there's two types of dentists. There's the one who calls when they're absolutely burnout, exhausted, and they can't see like past like one foot in front of them.   There's the other dentist that realizes I don't want to be that. I've seen too many dentists like that. And I want you to coach me into how to become like not there. And I say, like, life's so much easier. I have a dentist hired us two months before he started his practice. As a brand new practice owner, this year he should be clearing 2.5 million. And I'm like, why? Because he recognized, get out of the way, have these other people do it, train my team. I'm going to bottleneck this. I don't want to be burnt out. I want to be present for my kids.   Teach me how to be the CEO of my practice and empower my team. And so I'm like, again, it's choose your hard. Which path do you want to live? It's all in Wonderland. There's both, there's paths. It's just what path do you want to go on? And also what mentors and what people be the CEO of your practice. Do not be the operator that's doing it all.   speaker-0 (11:35) You know, I always call a great idea is I always call them a giraffe. I'll never forget when I took my kids ⁓ to a ⁓ Serengeti and the guide was so funny, he would he would all of a sudden he'd stop. Well he stopped for a reason. He's giving us a guide and and it was one of these long tour to trucks where you'd stand up in the middle and you look out, and after about five minutes, we just said, What? What? And he's like, It's right in front of you and we're just like, Well, we're looking all around, my boy, everybody's gonna find it.   And he says, Are you kidding me? Look at that tree. Look at to the left of that tree. And it was a giraffe standing right next to the tree. Totally camouflage. And that that's what I mean when I say, you know, they can't see the giraffe. And here's a missing giraffe for 40 years. Remember the great Jennifer D. St. George? She's still out there. I love her to death. And she had this lecture on schedule. It's called Rocks, Sand and Water. She goes, You gotta schedule your rocks first. Do all your rocks. And then she'd fill up a glass with rocks.   And then she say, Then you can do your sand. And she'd pour like a half glass of sand on top of the rocks and you still didn't have a full. And then she'd say, and then the water, then she'd take like a full bottle water and pour it in the sand and and it was still full. And I already know when you talked about block scheduling, I already know that at least fifty to a hundred and fifty percent of the dentists said, ⁓ I don't care if I do a root canal in the morning or night. I they they don't understand block scheduling.   They don't understand rock, standing water. They haven't for 40 years. Jennifer lectured for 40 years and and I still don't think anybody saw the giraffe. Can you just slow down and talk about you just made the example about how all you did was change the scheduling and you got the it up. So show that giraffe. What what does that giraffe look like?   speaker-1 (13:23) Well, thank you, Howard, because I do love giraffes. I do have freckles and have I've definitely been like and have a very long neck and I'm very tall. So I do love giraffes in and of itself. So thank you. Like let's just talk about it. ⁓ but I I agree. It's so I don't know. I think as a team member, you just get obsessed with making puzzles. And like for me, I'm like, how can I maximize and squeeze more juice out of your lemon tree? Like, let's just do it. It's gonna be a great time. ⁓ and so what I love to do is.   Like, let's just go through and build you a perfect day. And I love to build my rocks. And I used to do like high production. And then I learned it was even more fun if I put a dollar amount on those high production blocks. Because as a team member, like, hi, Kiera, I'm Kiera. I sit up front. I am now looking for puzzle pieces that are coming through my puzzle. And instead of just filling your day with a bunch of water, aka no production, I'm actually able to like fill you full.   Make sure I've got you up to production and then I move on to my next day. And then as I have my little water that comes through, I just fill in the gaps. And you, doctor, are so happy. And I did this with an office and the doctor was like used to making five, seven thousand dollars a day max. We got him to a twelve thousand dollar day and he walked out the door at four o'clock. And normally he was there till 536. And he's like, Here, how'd you do it? And I was like, Because we actually put in blocks, we actually scheduled it of what's the most efficient way to use your time.   And it's playing seduco in a schedule is how you really do it. It's like perfect. Where is the doctor? And then where does doctor need to be for hygiene exams? What does my hygienist need to be producing? How much period do I have? How many new patients do I have? Let's block those so I can get those people in on our schedule. Make sure my hygienists are up to goal every single day. So, like, what are they supposed to be producing? Usually three times their pay is typical. And then on the doctor side, doctors, what do we want to be producing for the year? What do we need to be producing per day? Let's build in those dollar amounts.   That is going to make you feel so easy to get through to get to exams where you're not running behind. And now let's figure this out. And when we go through, and I look to see how much procedures cost, how much like on average, how many new patients we need, how many SRPs we need, how many perio maintenance we need. And then you take those pieces, those are your rocks, and I'm gonna go build a schedule to where it actually flows really, really well. And then from there, I'm gonna duplicate that over every single week.   And what's crazy about it is when you do this, people realize they're gonna be walking out with $10 to $12,000 days, getting out on time. We're doing the easy stuff in the afternoon, the harder stuff in the morning or whatever you like to work. I don't care. And when people see how much they can produce with minimal effort, no extra patience and no extra time, like usually that's how it builds. You're able to, like you said, see the draft, but it's crazy because you're a happier dentist, you're not running behind all day long, and you're actually profitable. We hold those blocks, I usually say for 24 hours as team members.   And me as a treatment coordinator, I am scanning my canvas, I'm scanning my own scheduled treatment to find something of that dollar amount or that rock to fill in my blocks. And I'm not gonna put multiples in there. We're gonna make sure if you only have one root canal system, we're not putting two next to each other. If you have one implant system, I'm not doing two back to back. Like you just have it to where the day flows and 85% of your days will be great. And the other like, you know, 15% are like, shoot, we couldn't get anybody in it. We just fill it with whatever we can, get you up to that, put emergencies in there.   But that's how you do it. And it's so, it's so satisfying. I've got an office that they lost two doctors. So I've only got two doctors. We are producing as much as they were on four doctors with better blocks, better scheduling. And it's just incredible to see how much more efficient you can be with your time without more patience, more effort. And it's very, very fun and fulfilling. And when people follow it, they're shocked at how much their practice grows without any, like hardly any extra effort.   speaker-0 (17:07) Tell me, tell me this. Why do my DSO buddies, who have hundreds of office locations, tell me that that when someone calls their office, they can convert 70 to 80% of the people on the phone to getting their butt physically measured in the chair? And that in private practice, it routinely shows up at about 42%. How can Heartland   close seventy to eighty percent of the callers as measured by you called on the phone and now your butt is sitting in a chair in private practice forty two percent. What do you think explains that the most?   speaker-1 (17:44) I think Howard, it's they're obsessive about numbers. I have an office that works for Aspen and I've just watched like they are obsessive about KPIs and tracking and measuring. And I feel like in private practice, we don't track and measure nearly as much as they do. Like they've got metrics, they've got numbers, they're looking at it. And so what they do in Heartland and corporate, they're smart businesses. They look to see where is our leaky hole and how are we going to fix it. So I know what they're doing is they're watching their call conversions.   They're talking to their offices and they're setting this of like your goal is 75%. And this is the training and the verbiage. And we're going to track this and we're going to measure it because what we track and measure improves. And I like tell me a private practice out there that's like, we know our call percentage rate. None of them could probably tell us, but you ask a DSO and you better believe they're going to know all their metrics. And that's where I love like so many offices are obsessed about systems and what system do I put into place and how do I grow my practice? And I'm like,   Number one, let's figure out where you want to go and what's your vision. I call that why. And then E is earnings and profitability. Like based on those two things, based on where you want to go and what the profitability and our our numbers are, then you determine the systems. And then we look at those metrics of the profitability and our KPIs and the metrics, and you put systems into place for that. So these DSOs are so good at tracking and measuring. And like I've got a practice doing 29 million. And what we do is we have a scorecard. They know.   We just hit the most important things that are going to drive the needle forward and we watch those numbers like a hawk and that's all we coach and focus on. You coach and focus on those items, your practice will grow. But I promise you it's because they're tracking, measuring, and training to that and having metrics of what they need to hit. They're not better than us. They're just better at measuring and then improving those numbers.   speaker-0 (19:24) Well, they they say that just by weighing yourself at the same time every day will start bringing your weight down just because you're focusing on it. Totally. And things like that. ⁓ I want you to do the same thing to treatment plan. Why do you think most patients are saying no? And what's the draft that one of my homies could listen to right now that could help him increase his treatment plan acceptance rate?   speaker-1 (19:46) I think the no is just surface level. And what you gotta hear is what they're not saying. And I also would say a lot of people, they're like, it's about money. And I'm like, again, you're looking for reasons and you're gonna continue to find that. So for me, my mantra, and this is a great thing for the homies out there, my mantra is everybody says yes to me and everybody loves me. Like, no joke, I say that every time I'm going into a treatment plan. Why am I sitting here thinking about my gosh, they can't afford it or they can't do this? You're creating more of that.   Rather than going in with a confidence, they're buying your confidence. Like hands down, I can I can close a fifty thousand dollar case same day. Let's swipe a credit card, like let's buy a boat. But it's confidence. And I'm walking in there of like, we're doing this, we're doing it now. My job is just to figure out how you're paying for it. And so when we look at that case acceptance, I've coached an office and we've added, I've got five locations. All I do is train their treatment coordinators. I just rep them. We are constantly going through reps. We add   One to two million annually amongst those five offices just by focusing on it. And I'm like, it's 80% psychology. What are you thinking about? You walk in there, everybody loves me, everybody says yes to me, and let's make this happen. And I do it in a way where I love them. I give them like a warm virtual hug, like I'm not actually hugging. I want them to feel so comfortable, so confident. But then I also say, like, watch out. How are you using words? Words are free, Howard. Like, I'm not going to lead with, do you want to get this done? No, I'm going to assume they want to get this done.   Hey Howard, let's get that treatment done. So I'm gonna schedule you. Doctor is really busy. So I'm gonna do Monday or Wednesday, which works best for you. ⁓ Kiera, I want to talk about fees. Howard, absolutely, I'm gonna talk about fees. Let's just make sure we get this time locked in. I've got Monday or Wednesday, which do you prefer? We schedule you on Wednesday. You're already halfway there for me. I've got you scheduled. Perfect. So treatment's gonna be this amount. This is what the total will be. This is what our insurance estimates are, this is what our total will be when I see you on Wednesday. What questions do you have for me? Howard then asked me. I'm not gonna say I'm like, so do you want to talk about money? Do you want to get scheduled?   Like, why? Why am I bringing this up? Like, let them come up with it. Give them the time. Have the things. Don't bombard them, but be so confident. If I've got a great dentist that I know has great dentistry, they diagnose my job is to close and let's have that type of attitude. Walk in their doctors, don't be like, I don't know if they want to do this. Like, what if they can't afford? No, be the freaking clinician that's like amazing and like they all love you. They say yes to you. Diagnose them. Stop scrimping on them. Like morally, that is your job is to tell me what's going on.   Your job is to diagnose for me and then I get to make the decision from there. But truly it's eighty percent psychology. What are you thinking about? What's your mantra? And then twenty percent is skill, but get that confidence because they're buying your confidence, they're not buying dentistry.   speaker-0 (22:18) Then I want you to pontificate on ⁓ this. ⁓ I watch this in my own eyes. ⁓ every American I know that's as old as me, ⁓ or by the time they die, has bought one new car in their lifetime. Am I right? You know any do you know anybody that lived to be 80 that never bought a new car? Yeah, yeah. And right now the average new car is 50,000.   speaker-1 (22:41) They all do it.   speaker-0 (22:45) And I would say ninety-five percent of all the dentists go to retirement and they never sold one case for the price of a new car, which would be fifty thousand dollars a day. And then I watched Clear Choice, my favorite DSO, because they rolled out a hundred locations, and the only thing they sell is fifty thousand dollar two arcs all on fours, twenty-five thousand dollars an arch. They rolled into Phoenix and all the world surgeons and paradox, like, I don't know, I don't know if I like this.   And they start doing all these infomercials. Remember, remember, orthodontists have always been ahead of general dentists in advertising. All the orthodontists were advertising before 10% of the flipping general dentists were. And when the general dentists finally got to like two or three percent, the orthodontists were at five. And now all my two million dollar dental orthodontist offices on up are spending eight percent on marketing. Here's clear choice.   You go through the channels, they got all these 30 minute infomercials and and all this stuff like that. No, I never I never had heard of an all on four until I heard it on a clear choice deal. And then all my paces were coming in saying, Do you do all on four? I'm like, what are you even talking about? Then then they tell me, and then because I I would have called it a you know, four implant. You know, I didn't think of four, say whatever. And and then the next thing you knew.   Every oral surgeon and peridonist in the valley of Arizona was doing more cases because they were selling it to so many people that our pace that we were benefiting from it. So I just want to hold your feet to fire. How come ClearChoice with a hundred locations? Don't tell me it's demographics. They're in the hundred biggest cities in America. And and in each one of those cities, 95% of the dentists will retire without selling a single $50,000 case. And ClearChoice is doing it in their backyard.   Every single day of the week. Explain that to me.   speaker-1 (24:42) gosh. I I don't disagree with you. And I think there's I I ⁓ to me it's kind of like the four minute mile, right? Like so many people did not think that they could do it. And then once the four minute mile broke, it was like, my gosh, now all these people can do it. I still cannot run a four minute mile mark. Like I'm still working on that, Howard. So I get it. There's like limitations still. But I think a lot of dentists I watch, a lot of them get weird. Like they get uncomfortable. They feel like, well, do they really need it? Should I really offer this? Like   They get into this weird space in their head rather than just like, why don't I just offer it? Like I have a dentist who literally presents $250,000 treatment plans consistently. And they do all like full cosmetic. I have another doctor. It's 75 per arch, 75k per arch, and they're closing them consistently. And I think there's a space of like, why are we not doing this? And like you said, clear choice is doing it in their backyard. I think there's a   My background's marriage and family therapy as well. So I studied that when I was in college. And so I love the psychology of it. And I think so many people are truly afraid of rejection. And so they're like, I'm just not going to offer it. And they like justify it in their brain of why, like, I don't need to do that. Like other people can do that. Like, I want to make sure I'm taking care of my patients. And they live in this world that's their own reality. And I think that we all create our own reality. And clear choice is like, no, there are patients out there that do this. My client that does 250,000 consistently.   My other client who does 150,000 consistently, that's just their level of comfort, right? And so, how can dentists get to a higher level of comfort? I think one, be confident in your clinical skills. If you know you're the best dentist out there and you can do this, like for me, I feel like that's my moral obligation to make sure that patients are getting the best dentistry because they don't know if Howard or John or Sarah or Tom is a better dentist than you. So if you aren't confident that you are a dang good dentist,   Your job is to make sure that those patients know that. The second thing is get more confident presenting larger cases. and I tell all the offices I coach on these large cases, like please drop the mindset of a large case. I think we psych ourselves out by being like, ⁓ it's like a $30,000. Like, no, it's just a case. There's no big, there's no small. It's just a case. And I'm going to present what this patient needs and I'm going to present it to them. And I'm going to believe that they want this and I'm doing the best thing. And then we get to decide from there. And our job is to make this to where it's easy. We follow up.   There are so many people that want to do this, but I think people hold themselves back and they live in lies that they choose to tell themselves, but they believe are truth. But they're only the truth to you because there's other people doing it just like the four-minute mile, and you can too. So I think it's a matter of why not? And so when dentists are nervous about this, the way I usually am able to break it is like going from a $5,000 treatment plan to a $50,000 treatment might feel a little scary.   And so I'm like, perfect. Let's just diagnose one more thing or let's present one treatment that we normally wouldn't. And let's start to like build that confidence for you. And whether they choose to say yes or no, you just got to work on your presenting, like presenting skills. It's not like they're not saying yes or no to you. It's just how are we presenting it? How are we using the words? Are we assuming the yes? Are we assuming that they want to do it? There's so many ways that you can present treatment better. Like it's an art, it's not a skill. But I think people choose like Howard, they   They just want to live in this world and they believe that that's the world. And so I'm like, until you choose to get uncomfortable, it's like we've got a little thermometer in our world and in our world. Like if I say that I am comfortable at 75 degrees, if the temperature goes up to 78, I'm like, this is out of control. Get it back to 75. If it drops down to 70, I'm like, it feels uncomfortable. So how can we take it to where I can get comfortable getting out of my 75 degrees and move me to the next level of whatever that is, to where that becomes my new norm. And then I move myself up to the new norm.   There are people doing 35, 75, 150,000. And I don't say that for you to like belittle yourself, but to see that's possible. Other people are doing it. Believe in yourself. If you're the best dentist, be confident in that. And then truly, please, for the love of everything, I am a patient. No hygienist offers me fluoride Howard. No dentist offers me emphasizaline. I would say yes to both of you, but you are selfish. And I'm saying this with like love and respect. You are selfish by not giving me the chance to say yes or no to you.   And I would say give more people the opportunity to say yes to you, offer it, get better at it, check to see why they're saying no to you, refine that and keep offering. I love my offices that set it a 35% case acceptance because I know that they're presenting 50, 2000, like they're sending 10,000, 15,000, $50,000 cases consistently because they know that the more things that they say yes to with great dentistry and great confidence, the more people will say yes to them. But like get out of your own way.   nudge it up a little bit more, get uncomfortable, but truly do great dentistry, offer to patients and stop like holding back and assuming that they don't want to do it because more patients want to than you believe that they do.   speaker-0 (29:37) And you know, a lot of dentists don't like the blood and guts. They don't want to place implants. They don't want to play certain modes. I get it. But you know what? I know a handful of dentists, at ⁓ five at least. I think the sixth one might have retired, but one of the reasons they're probably so big, they didn't they didn't like blood and guts either. But they would always tell ladies, they go, Well, I'll tell you what, before you go back to your twenty fifth wedding ⁓ school high school anniversary or or whatever, I mean tell you what, you always remember   For 50 grand, the price of a new car, what we do here is we take everything out, every filling and crown comes out, we put it all back in in the most beautiful portion. You'll leave with a Hollywood movie star smile. I know it's a lot of money, it's 50 grand, but you gotta think about that. And he and they both tell me they say, Well, you know, if you say that 10 times a month, yes, someone always always says it. And they go, Really? I'd have a movie star smile, and I'd say,   Absolut flipping Lutley, man. We take all that old crap out and veneers, inlays, onlays. I mean, when you're done, you'll look like a movie star. And and and I got a a a couple that is in not so rich areas of town like Tempe and Chandler Mesa. And they say that they have to say that about 10 times ⁓ to get one or two to do it. And in North Scottsdale Paradise Valley, ⁓ boulder area, ⁓ they they they say it's about a one in three close rate. If they just say it right like,   Be because when when someone gets a new car, what do they do? They drive around, they show it to everybody, you know, they just they they just love it. So I we're over an hour and we try to keep it under hour. So I wanna ask you one question. But first you said your background's a marriage advice and I just wanna tell you the best marriage advice you can have. Just like you're saying, it's all in your attitude. You don't you know, you start every day. When you wake up, the first thing you do is you tell your wife, I love you. Not you again. And ⁓   speaker-1 (31:35) I agree.   speaker-0 (31:35) If you if if you just drop the U again and it's so last question. What are ⁓ the one or two KPIs that ⁓ you think every dentist should be reviewing every single week? And what should they stop tracking? That's my final question.   speaker-1 (31:49) Hmm, this is a great one. ⁓ KPIs for dentists to be tracking specifically. ⁓ I really feel like the things that are gonna move you forward on a weekly basis are we've talked a lot about them. Your case acceptance is gonna drive you fast, like forward the best. Like track that, look at that, review it, get really good with that. And then I also really like to look at my hygiene. How is my hygiene doing? What's my what are they producing?   And then if you wanna add a third, like look at your schedule maximization and optimization. Like those are gonna be like really big, like heavy hitters for you constantly. And then I'm gonna throw in one on a monthly basis because I'm really big on I prefer weekly, but I get most aren't obsessive with me. I call it like my mind and my money. So every morning I meditate and I look at my money. So that's like my mantra of how I do it. But if you wanna do it at least monthly, you've gotta be looking at your overhead and your PNL and like what you're producing, what you're collecting, and what you're spending. ⁓   Just if you look at it alone, you're gonna get better. So it's like weighing ourselves. Now things for them to stop tracking. Gosh, there's like to me, I actually feel like really I don't want to say everything, like keep tracking, but I actually think people over track on a lot of things that don't move the needle forward. Like we want to track on, I don't know, I just see people like, well, we're gonna track on this and this and this. And like it's just like it feels like it's such a smorgasborg of items. But I'm like, what really is gonna move your practice forward?   Production collections, new patients, case acceptance, our scheduling optimization or overhead. Like those things and like sure you can look at like dollar amount per patient if you want, like so our marketing ROI. But like that's like really the core. And the more you can simplify it down, the easier it is for you. Cause like you can get lost in data, like buried in it, and actually not be able to execute on what really is gonna move you forward. And I'm like, I've got offices and I'm just a broken record. I say profit and production, profit and production, and that ties to collections. If you focus on that, your practice will grow.   So those would be the things that I'd end with.   speaker-0 (33:42) Garrett, you are a gift to dentistry. Thank you so much for all that you do for dentistry and thank you so much for coming back on the show. You gotta promise you'll come back again before the dirt nap. Gonna come back on again.   speaker-1 (33:52) I will.   I will. Don't take a dirt nap anytime soon, Howard. The world needs you and I'm grateful to be a part of it. So thank you.   speaker-0 (34:00) ⁓ thanks for all you do. It was an honor to podcast you.   speaker-1 (34:03) Likewise, thank you so much.   The Dental A Team (34:05) And that wraps up today's guest interview. If you liked this style of episode, let us know and we'll be sure to share more of them. For more resources, events, next steps, head on over to TheDentalATeam.com. And as always, thanks for listening. We'll catch you next time on the Dental A Team podcast.  

Președintele Nicușor Dan a făcut un apel către partidele politice pentru responsabilitate, după ce a constatat că acestea nu se pot pune de acord cu numirea lui Eugen Tomac. Președintele a părut nervos și a spus că mandatul său este să oprească o criză economică care să lovească românii. El a acuzat partidele că se gândesc doar la rezultatul alegerilor, și nu la guvernare. Acum, Eugen Tomac, candidatul său, este amenințat să nu găsească majoritatea pentru desemnare. PNL tocmai a votat împotriva desemnării lui Eugen Tomac. Cine credeți că are dreptate în această criză: partidele sau președintele? Are președintele dreptul să forțeze guvernul Tomac? Cum ieșim din blocaj?

Leaders Special. Cătălin Striblea a fost live alături de Valeriu Stoica, fost președinte al PNL. Vorbim despre guvernul Tomac, dar și despre situația președintelui. De ce avem un val de suveranism? Și ce șanse mai au moderații în România

Premierul desemnat, Eugen Tomac, a avut o primă prezență publică într-un interviu la Antena 3, după o zi de întâlniri cu liderii partidelor din fosta coaliție. Eugen Tomac a spus că vrea să continue reformele lui Bolojan. Tomac a făcut astăzi apel la partide să fie mai flexibile. Deocamdată, premierul desemnat nu are o majoritate, iar strângerea acesteia este foarte dificilă. PNL, USR și UDMR au dat semnale că nu vor vota propunerea. Cum vi se pare Eugen Tomac? Poate fi premierul de care are nevoie România? Cum ar trebui să fie un premier în această perioadă?

După căderea guvernului Bolojan, în urma moțiunii PSD-AUR, pe scena politică situația pare incertă.Liderul AUR, George Simion, nu exclude intrarea la guvernare și lasă de înțeles că propunerea de premier ar putea fi fostul candidat la alegerile prezidențiale Călin Georgescu. La rândul său, Georgescu vorbește despre varianta unui guvern de uniune națională format din PNL, PSD și AUR.În acest context, Răzvan și Vlad analizează, în podcastul Politică la minut by Recorder, parcursul și evoluția AUR, trecutul figurilor marcante din partid și încercă să răspundă la întrebarea: „Mai este AUR un partid anti-sistem?”.

¿Qué Es Lo Mejor Que Puedes Hacer Por Tu Salud Y Tu Bienestar? | Medita Con Robert AcevesTu bienestar y felicidad no dependen únicamente del dinero, la fama o de tener miles de seguidores. Según el ex Director General de Servicios Públicos de Estados Unidos, Vivek Murthy, después de años estudiando la salud emocional y el bienestar humano, existen tres pilares esenciales que crean una felicidad profunda y duradera: las relaciones, el servicio y el propósito.En este video exploramos cómo las relaciones sanas con familiares y amigos, sentirnos útiles en nuestra vida diaria y vivir con propósito pueden transformar nuestra salud mental, bienestar emocional y calidad de vida. También hablamos sobre cómo encontrar propósito en la vida, incluso cuando no tenemos todas las respuestas, y por qué los pequeños pasos pueden llevarnos a grandes cambios personales.Si te interesa el crecimiento personal, la psicología positiva, la salud emocional, el mindfulness y vivir una vida más plena y consciente, este video es para ti.#Bienestar #SaludMental #PropósitoDeVida #PsicologíaPositiva #Mindfulness #Felicidad #CrecimientoPersonal #Meditación #RelacionesSanas #VidaConsciente #RobertAcevesEspero que te guste este video. Crea la vida que sueñas en plenitud y bienestar, accediendo ya a todo el contenido disponible en mi canal https://www.youtube.com/@Robert.Medita y libérate del dolor, sana tu corazón, fortalece tu autoestima, reprograma tu mente y TRANSFORMA TU VIDA. En mi pagina MiVidaZen.com, encontrarás Asesorías Privadas con Roberto Aceves, Asesorías Privadas Personalizadas, Sesiones de Sanación, entrenamientos y cursos virtuales creados por Roberto Aceves. Siempre están disponibles para ti las herramientas y técnicas que han ayudado millones de personas en todo el mundo: Herramientas de Psicología, Espiritualidad y Crecimiento personal, enmarcadas con el toque único y amoroso de Roberto Aceves. Roberto Aceves constantemente está publicando material para que fortalezcas tu vida y crezcas en consciencia y plenitud síguelo en: FACEBOOK:https://www.facebook.com/Robert.MeditaInstagramhttps://www.instagram.com/Robert.MeditaTwitterhttps://X.com/acevesrobert2 Para más información contacta a Roberto Aceves que estará encantado de asesorarte en: ➡RobertoAceves888@gmail.com

Președintele Nicușor Dan este pe punctul de a numi un premier. Favorit pentru funcție este consilierul său, Eugen Tomac, fost lider al unui partid politic, eurodeputat şi apropiat al lui Traian Băsescu. Numirea pare sprijinită de PSD, USR o respinge, iar PNL o analizează. Cristian Tudor Popescu este astăzi cap la cap cu Cătălin Striblea, la România în Direct. Ce rezolvă Nicușor Dan dacă-și pune premier consilierul? Devine Nicușor Dan mai puternic în fața partidelor?

NL (Paranormal NL) Podcast -S4/E21-UPRN Segment #81 “Sacred Serenity” May 24th, 2026- Long weekend Special Pre-recorded event with a YouTube Live-Chat Watch-Party on UPRN. Paranormal NL Podcast is located in Newfoundland and Labrador (NL), Canada. Today PNL Host Jen Noseworthy talks with Guest Gwen-Ann Croft from St. John's, NL, Canada. Gwen-Ann Croft is the founder of Sacred Serenity. Gwen is a lifelong creator rooted in experience as a Metaphysical empowerment medium practitioner with a marketing degree. Gwen-Ann works with crystal light therapy, aurora camera readings, Rahanni Celestial Healing, Remote Viewing, cleansing, and more. Sacred Serenity is a Metaphysical safe space designed to unite the community and envelope connection. The Sacred Serenity vision & mission statement include the following: self awareness, non judgemental connection, community, support, self love, healing, sovereignty, taking your power back, laughter and authenticity. Sacred Serenity gives local NL Metaphysical practitioners, facilitators, nonprofits, other businesses a place to join together to share their gifts, resources, knowledge, and provide socially uplifting events to bring people of the community together. Sacred Serenity is everyone's space for having a say, being seen, collaborating, and creating a purpose. Sacred Serenity gives local NL Metaphysical artisans a platform to display their creations, and share their Metaphysical modalities. Gwen and the team at Sacred Serenity meet people, and help them elevate, heal, reconnect to self-love, discovery, elevation of the soul, and remembrance of the innate wisdom that is within. Community plays a huge role in elevation. When support meets a connection, and resonates within the people the Magick truly happens. Healing is initiated and creates a ripple effect throughout the community, and the connection is miraculous. With the world's current issues Gwen feels that we need each other, and our Metaphysical community support systems more than ever. (Rahanni is a 5th-dimensional, high-frequency energy healing modality designed to balance mind, body, and soul by clearing negativity, fear-based thoughts, and emotional trauma; with gentle, hands-on or distance therapy. It connects with ascended masters and archangels to promote compassion, truth, and inner peace. It's a great healing technique for people with stress, anxiety, or ADHD). Follow Gwen-Ann Croft and Sacred Serenity at https://linktr.ee/sacredserenity8888 Shout out to UPRN Producer MichelleDesrochers. Michelle is also host of The Outer Realm Radio & Beyond the Outer Realm on UPRN www.linktr.ee/michelledesrochers_ PNL (Paranormal NL) Podcast is sponsored by the BOG team. It's a “Boots On Ground” (BOG) Paranormal investigation team doing local historic investigations in Newfoundland. PNL airs every Tue at 5pm EST on all digital platforms of UPRN (United Public Radio Network) 107.7 FM New Orleans & 105.3 Gulf Coast ⁠⁠https://www.uprntalkradio.com⁠⁠ JV Noseworthy (Jen) PNL Podcast & BOG Team Newfoundland & Labrador (NL), Canada Founder/Host: PNL ("Paranormal NL" Podcast) Founder/Team Lead: BOG ("Boots on Ground" Paranormal Investigation Team) Email: paranormal.nl.podcast@gmail.com Follow PNL & BOG Team at https://linktr.ee/paranormalnlpodcast and https://uprntalkradio.com/

Et si le problème n'était pas le manque d'ambition — mais le fait de la retenir sans le savoir ?Pierre David est ancien vice-champion de France de savate boxe française, membre de l'équipe de France — et fondateur de l'Académie de la Haute Performance. Depuis plus de 10 ans, il accompagne entrepreneurs et athlètes de haut niveau avec une seule conviction : le potentiel de croissance est déjà là. Ce qui manque, c'est de lever ce qui le retient.Sa méthode : la dépolarisation — un outil de changement d'identité instantané, ancré dans les neurosciences, qui dissout les charges émotionnelles inconscientes là où le coaching classique et la volonté pure ne suffisent pas.===Dans cet épisode, Pierre revient sur :Sportif de haut niveau & entrepreneur : les mêmes blocages —ce qui différencie un numéro 1 d'un numéro 2 n'est ni technique ni physique. C'est la capacité à avancer sans charge émotionnelle — sans avoir besoin d'être perçu comme humble, éthique ou légitime pour passer à l'action.La dépolarisation — un changement de perception instantané, ancré dans le corps, qui rend impossible de repenser comme avant. Contrairement au coaching ou à la PNL, ce n'est pas mental — c'est physique. Et c'est irréversible sur le sujet traité.Les charges les plus fréquentes chez les entrepreneurs — Arrogance vs humilité, égoïsme vs altruisme — Pierre les retrouve à chaque palier. Et à mesure qu'on monte : la déconnexion à la mission, quand l'argent est là mais plus le sens.Pourquoi "vouloir fort" peut tout bloquer — Tant que le cerveau perçoit plus de bénéfices que d'inconvénients à un objectif, il reste inconscient du prix à payer. Le jour où on l'atteint — la dépression arrive. Le travail de Pierre : équilibrer bénéfices et inconvénients, passé et futur, pour que le lâcher-prise devienne naturel.Déchaîner l'ambition — ce que ça veut dire vraiment  — L'ambition n'est pas à construire. Elle est déjà là. Le travail, c'est d'enlever les chaînes.===Cet épisode est pour vous si : vous sentez que vous jouez en dessous de votre vraie ambition, que vous ramer à l'action alors que vos compétences sont là — ou que vous avez atteint un objectif et ne vous êtes pas senti aussi bien que prévu.Prochaine Rencontre Mastermind : https://www.squared.eu/mastermind/mastermind-squared-juillet-2026-dechainer-votre-ambitionLinkedIn Pierre David : https://linkedin.com/in/pierre-david-81075910bAcadémie de la Haute Performance : https://lacademie-de-la-haute-performance.com/Livre L'identité gagnante : https://amzn.eu/d/0jcy4ycjHébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

¿Sientes cansancio emocional, ansiedad o un vacío que no puedes explicar?Descubrirás cómo comenzar un verdadero proceso de sanación desde el espíritu para recuperar tu paz interior. Toma tu primer clase Gratis con Edmundo Velasco en la Escuela Superior de PNL da click aquí https://www.escuelasuperiordepnl.com/lp-primera-clase-gratis/

Analyze That 68. Cătălin Striblea a fost live cu principalele subiecte politice și economice ale zilei. Cât va continua criza guvernamentală? Trage Nicușor de timp? Cu ce lideri PNL s-a întâlnit președintele? Noua alianță iliberală. Capitalism cu mașini chineze.

Si Tu Mente Necesita Descansar, Este Canal es Para Ti | Medita Con Robert AcevesBienvenido al canal de Roberto Aceves, un espacio dedicado a la meditación guiada, mindfulness, relajación profunda y crecimiento personal.Aquí encontrarás meditaciones para dormir, cuentos relajantes para dormir, afirmaciones positivas, mindfulness para reducir el estrés y la ansiedad, así como herramientas prácticas para ayudarte a vivir una vida más consciente y en paz.Con más de 35 años de experiencia en espiritualidad, psicología y meditación, comparto contenido diseñado para ayudarte a relajarte, dormir mejor, sanar emocionalmente y reconectar contigo mismo. Cada video combina sabiduría ancestral, mindfulness moderno y técnicas de relajación profundas fáciles de seguir.Disfruta meditaciones guiadas en español e inglés para:✨ Dormir profundamente✨ Reducir el estrés y la ansiedad✨ Relajar la mente y el cuerpo✨ Mejorar el bienestar emocional✨ Desarrollar conciencia y paz interior✨ Practicar mindfulness diariamenteSi estás buscando meditación para dormir, relajación guiada, mindfulness en español o herramientas para mejorar tu bienestar mental y emocional, este canal es para ti.Suscríbete y acompáñame en este viaje de transformación, calma y crecimiento interior.

Leaders special. Cătălin Striblea în dialog cu jurnalista Liliana Ruse. Discutăm despre negocierile de la Cotroceni. Care este planul lui Nicușor? Cât va rezista PNL în jurul lui Bolojan? Și care este cel mai probabil guvern în perioada viitoare.

So many practice leaders and owners feel it, but so few say it — the weight of ownership can sometimes be too much. Kiera talks about how common stress among dentists is, what those stressors can look like, and how to start lessening that weight today. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent- Dental A Team (00:00) Hello, Dental A Team listeners, this is Kiera and I hope you're having a great day. I hope that you are excited about life. I hope that you just remember like, we are so lucky. We get to be in dentistry. We get to hang out on the podcast together. I get to go with you on whatever road you're going on today, whatever life you're doing, whatever you're doing. I am so grateful that you're choosing to take me along with you. And today I just wanted to talk about something that I feel is really near and dear to me. It's near and dear to a lot of our dentists.   We ran a really fun webinar last year and I'm excited to do it again. And it was probably our best webinar we've ever run. I had probably the best turnout we've ever had. But I think it was because we hit the strongest topic and we're actually gonna be discussing this at summit this year, at our webinars this year. So if this hits home, I would invite you to join us ⁓ at any of them because you don't have to do this alone. And what it is is the hidden weight of ownership.   And I think it's like what every practice leader and owner feels, but they rarely say. And I just feel that people, I don't know, we have a mastermind and there's a girl in our mastermind, we're in person. And I remember I was asking for people like, hey, how was the mastermind for you? What were your takeaways? And every single time I asked that question, the mastermind, someone always raises their hand and they always say, it feels so good to be amongst peers and colleagues.   and to realize that I'm not alone. And I'm like, if we all know each other is going through this, but we don't say it, I think we live in our head a lot. And when you're in your head, you're dead. And so I think a lot of times like ownership is heavy. And for myself, it's heavy. And for all of you listening, it's heavy. And I think what we don't see is it's like, we carry payroll. We worry about cashflow. We feel like we're responsible for team culture and morale. We read the book. I mean, I've been on it. I've told you guys, read Extreme Ownership by Jacka Willings.   Everything in your practice is a direct reflection of you and you are responsible for it. So then you're like, great, patient complaints, like this is my fault. Can't tell you how many doctors I've had get bad reviews while I've been in office or we've been working with them or with our consultants and the doctor literally cannot let it go for weeks, months. Like it just eats at them. And I don't blame you. You feel like everyone else clocks out and you still have to carry this home. They all get to go home. They get to have their paycheck. I don't, I get to sit in this amazing space that I built for myself that I absolutely just want to like.   let go. And I think it's one of those things of like, you're a great dentist. It's just the weight of feeling like you're responsible for all of it. And I know I feel this too. And so today I just wanted to invite you of like, Hey, let's talk about some tactical places of how to make ownership feel a little bit lighter that could make it to where you're not alone. You don't have to be alone. And there's actually some tactical pieces for you and welcome to the Dental A Team, the space where you don't need to be alone, running a practice that's successful should be easy. And that's what we're on a mission to do and to positively influence you.   to help you realize that things are better than you think they are, but to give you a tangible path, not just theories and ideas, but a tangible path to go from where you are today to where you want to go. And I'm Kiera Dent and I'm obsessed with dentistry. I'm obsessed with helping people have their dream freaking lives. I realized after a long time, and this might sound so cheesy to you, but the purpose of my life is to truly like be a creator. And what it is, is it's to create and like help people's dreams come true. And I know that sounds so silly, but I look at all of my goals. They're always for other people like.   sending my mom on her dream trip, buying my dad his dream car, getting Jason his dream car, helping my team members get their dream lives, like helping this team member buy a house, helping this dentist get their like dream house in Florida. Like that freaking lights me up. And so the bigger the dream, the bigger the opportunity. And I think for you, if you're listening today, I hope you just feel like I'm giving you a giant hug of understanding, of knowing, of letting you know that you're not doing this alone. And so I just want you to know that this today is not a pep talk. This is like,   A lot of leaders like it's only them that feels this way. But guess what? It's super common. And I want you to know that you were trained to be a dentist, you aren't trained to be an owner. And so today, I wasn't trained to be an owner either. And guess what? We've all had to freaking learn it. And so I'm here to tell you, here to help you out of the way. ⁓ And I think that this is a great quote. Leaders increasingly need to serve a wide array of follower and organizational needs without depleting their own energy or risking burnout. And that came from a qualitative investigation of leader vitality in 2023 of PMC.   And I just think about this and like the ADA also said in their health policy in 2024, they said 82 % of dentists feel major stress in their career. And I just thought like, shoot, this is something we need to talk about. Like you're carrying like this array. Like I think about my shoulders and like almost like football player with shoulder pads and I'm like, my shoulders aren't big enough to carry all this. And yeah, I'm expected to carry payroll, expected to carry this, expected to carry that, that I think it almost like literally by default weighs this down. so,   Let's talk about what makes it feel heavier and how to actually lighten that load. So I think it's one of those spaces of like, we talked about you're responsible for everyone's paycheck. You feel like every team problem, it was a reflection of you. Like turnover when somebody turns over, I don't know about you guys. like used to stew on this for days on end. Like I felt like I was a problem. Like, hi, Taylor Swift. Like, hi, I'm the problem. It's me. My team hates me. ⁓ We feel like success feels like it's impossible. I feel like everybody else has it.   I feel like cashflow, feel like team stress, feel like decision fatigue. Like Jason sometimes at the end of a day, he's like, Kiera, what do want for dinner? And I'm like, one more decision. Like, I don't freaking care. I don't care. I don't care what I eat. Maybe some of you do, but it's just like, I am so sick of this. And when they stack, that's where it can just feel very, very heavy. And so I think what I've learned and what I've seen other people do is like, let's actually like name the weight rather than letting it sit there and separating the emotional stress from operational problems. So   A lot of times what I'll do is I grab my journal and I'm like, what feels heavy right now? Like, what is it? And just list it. And like, I'm allowed to do a huge laundry list. And I look to see like, is this current? mean, shoot, if you guys could see behind this camera, I've got six giant papers and it's like, here's all my stressors. This, this, this, this, like it's there. But when we're in our head, we're dead, remember that? So getting it out of our head, putting it on paper and actually naming it and saying like, okay, I just have a lot of categories. And sometimes I look like,   My name's in a lot of boxes on our org chart, even today, 10 years later. Why? That's a care thing. That's not a team thing. That's me. And so then I also look to say, what are the top one or two stressors today? And is it a current thing or is it a future thing? Like I look at my list here and it's like this, this, this, this. Some of those are problems that I'm like not focusing on that I'm waiting on right now. Like they're the weight on me, but they're four or five months down the line. Some of them are urgent and pressing. And so what is it?   And I think helping you rise like you're not weak, you might just be carrying too many categories of weight at the same time. So then what we do is getting it out of your head. Let's make sure that we, we actually name it. We figure out what it is. Is it current today or is it future? And then what on there? Like, I just have a whole list. Then after that, I want you to make sure that you're not accidentally making your weight heavier than is intentional because when it stays like very personal,   or vague or just in my head, this is where it can actually get heavier. So like trying to be everything to everybody. No one else is owning outcomes, unclear roles, lack of KPI visibility, like avoiding hard conversations that would honestly make your life a lot better. Assuming people will just figure it out, like if they just cared, they would figure it out. Like this isn't how it is. That's not what it is. And so when we have it in there and it's just there and it's vague and it's personal, looking at your list and saying, is this something that I'm taking personally? Is this really about me?   Is it vague and could I define it better? And if not, like, let me clear those up because then what we can do is we can look to see, is this a you? Is this a you problem in leadership? Is this something where we need to rise our team up? Or is this something that like we can honestly delegate and get it off of us? So when we look at that, accountability is going to reduce stress and we've got to have clarity and follow through so that we were not having like a ton of guesswork. So what it looks like is like, then I look at my list and I'm like, okay, is this personal and personal attack on me?   Do I need to fix that personally? Is it begging? Could I clear this up? And then from there, what really needs to happen today? And is it truly a Kiera slash owner issue or is this something I can delegate and give clear ownership and clarity on and move it off of my plate? So it feels very heavy when you don't know like who owns this, how is winning happening and is it reassured? Like I love a KPI scorecard. That's why we put KPI scorecards in place. This is why we have like who owns this metric. We have job descriptions. We have job duties for people.   Like helping you just see like, okay, if I have an issue with payroll, who's the person on my team that's responsible for that? All these things that are keeping you late at night. I've got to order, I've got to pick this out, I've got to do this. Okay, great, is that really a you thing or is this even be part of someone's job description or do you just need to let go of it? If I'm looking at stress on cashflow, okay, great. Like, is it a spending problem? Is it a production problem or is it a collections problem? What really is it and who owns that and can I give accountability to someone? And I think so often we just sit here. Like for me, I sit and swirl.   I'm like, okay, all these things are going on, all these things, and they call it the crazy eight. So then I like flip around and I'm like, my gosh, everything's falling. So getting it on paper, figuring out what really is the crux and then picking the top one or two items that are gonna move it for you, that starts to lighten the load. So it's what one or two things really need to happen today. And we move out of hero mode into leadership mode. We have our numbers tell us the truth. Like I can sit here and freak out all day. And sometimes I'm like, my gosh, we're behind on this, we're behind on this.   But when I look at the PNL and I have the numbers and I look at our cashflow report, is it really that or is it just my like psychoticness honestly, of ruminating on it when it's really not that bad. So what are the numbers tell us? Numbers are always gonna tell the truth. And then we've got to give ownership to our team and we don't take it back on. I feel like anytime I delegate, it never comes back to me. And then we have these check-ins rather than building resentment. I realize a lot of times,   I'm holding resentment because I don't talk to my team. I don't fill them in. I'm not telling them what's going on. Build like one-on-ones every single week if you need to. So you got more regular touch points when they aren't these heavy daunting. And then like, just recognize that sometimes it's freaking hard. Like right now, Dental A Team is going through a growth stretch phase right now. Like, I'm living this right now, which is why I can speak to this very authentically. And what I found is it's just sometimes hard. That doesn't mean it's failure, but I found.   When does my load get lighter? One, when I prioritize what really needs to happen today rather than what needs to happen in four months. Two, delegate out things that really are not my responsibility and I can pass other people, but have a check-in cadence. So can I check in on a KPI scorecard? Can I check it on these other areas so it doesn't get lost? And I'm not talking about everything. It could just be one thing. Like literally we weren't hiring very well. We made a KPI scorecard. I know how many resumes have been done. I know how many interviews have been done. I know how many people are on our bank. It's so great for me.   Now it doesn't sit in my head of like, where's high? Like literally, I wish you guys could see, I hope you can see it. Like, I hope this becomes a real like rubbing my head. All right. Where's your hiring app? What needs to get done for this? I just tell me is someone coming like for the love of everything holy? Where are we out on production? Where are we at on unscheduled treatment? Where are we at? Make it into a KPI. Have people report every single week. Then you can look at the numbers and see really where is the problem.   Is it a diagnosis? Is it a case closing problem? Is it a new patient problem? We then can figure it out. And what this does is it then is a, is it a people problem, a process problem or a priority problem? Like I love this. And so for you guys, like look at it. Is it a people problem, a process problem or a priority problem? And then figure out which one of those are you going to address. And this is great for me. Like this is truly, hey, Kiera, take this on. Is it people, process or priority problem? Half the time I will say it's a priority problem. We want all these nonsense things to be fixed today.   when really they're not truly the burning urgent piece. And if you fix the root problem, the bulk of your issues would go away. Now, who else can help me carry this load? I used to make laundry lists and now I make laundry lists and see how many of these can I delegate out and make sure they're reported back to me rather than me doing it. And then I look at my numbers and I really live by the numbers. And then the last piece is maybe what conversation have I been avoiding that would actually lighten this immediately.   I'm really gonna sit on that for a minute because I think this one actually is the hardest one for me. Maybe for you, it's the people, like it's the people problem, process problem or priority. Like I don't prioritize. Maybe it's that I refuse to delegate problem. Maybe it's I don't look at the numbers problem or maybe it's I avoid conversation. So who are you? Are you on the priority issue? Are you on the delegation issue? Are you on the numbers issue or are you on the avoiding conversation? Every single one of us has a, I say like,   aren't like sins, but I feel like it's like, what's my flavor of choice? Who am I? And I think even identifying who you are for me, it's the conversations I avoid. And I've had to accept like, someone said this the other day to me, they said, nothing's worth your piece, Kiera. And I thought about that. And I thought, all right, conversations need to be had. And they're not confrontation. They're just conversations. So when we look at this, and we can say like, do I not prioritize correctly? Do I not delegate?   Do I not look at my numbers and metrics to make these things less stressful? Or what conversations am I having? This is how you start to lighten your load because you stop caring everything. You start identifying it and you start leading your team. This isn't an overnight sensation, but I think so often the days feel long and the months are fast. We overestimate what we can get done in a day and underestimate what we can get done in a year. I hope you heard that. We overestimate what we can get done in a day and underestimate what we can get done in a year.   So half the time this feels heavy because you're carrying cash pressure, team pressure, decision pressure, priority pressure, emotional pressure, but we let it all sit there. And the goal is not to feel nothing. The goal is to stop carrying everything alone. And the goal is to stop doing this based on emotions, but rather live in facts. Like let's get the emotion out. Let's live in facts. Because I really want you to recognize that having this, again, a recap is...   We sit here and we have it like where it sits there quietly and everything is there and we feel responsible. Then we sit there and we make everything personal and about us and it's unclear and it's vague. And then what we do is we actually move out of that mode into leadership mode and we start to lead. We start to guide, we use our numbers. And I think for you when you're having this, this is real life. Every owner feels this. You're not special sitting over there licking your wounds. I do this all the time. I'm like, no one else. Like I am so, it's my ego. Zip it ego.   Let's get into leadership mode. My ego wants to sit there and be like, oh, woe is me. I have all these issues. Yeah, guess what? I freaking signed up for this when I decided to be a business owner. That doesn't mean it makes it easier. And it doesn't mean you need to go about it alone. And it doesn't mean that you are alone because every owner, every person feels this. It's just a matter of what are we going to do? So action items are number one, you've got to get it out of your head and you got to prioritize. Number two, I got to figure out who I'm going to delegate this to. Number three, I'm going to make sure I've got KPIs and scorecards to fix these metrics of all these problems.   Truly everything can be solved by a number and four, I'm gonna start to have the conversations that I need to have. You just take those four bullet points on and you put that on a sticky note and you live by that, your life will look different in 30 days, guaranteed. But how often do we go into denial? We go into doom scrolling. We go into like, whoa, well, their problems aren't as bad as mine, so I'm doing pretty good. We go into like, tomorrow's a great day. I had a great, huge case. Everything's good again. No.   It's just gonna hit you, it's gonna boomerang back to you. So let's stop the boomerang, let's stop the fatigue, let's stop the crazy eight and let's actually commit to doing one thing, one thing. And if you're so in it, I'm in it. I mean, today I actually had a great call. I called a mentor, I called a coach and I said like, hey, I need help. We set it all up and I was like, where are my blind spots? What can I do and what perspective do you see?   And I think that's the beauty of having a coach, having a mentor, having somebody who's not in it with you. So you don't have to solve it all alone. I actually realized that ownership is pretty easy. The mental stamina to get through it is why we need coaches and support groups around us. That's why we joined masterminds. That's why we have a peer group. That's why we have other people. This is why you've got a coach that's there for you at your beck and call in dental 18. You've got a CEO founder that can literally speak to your exact problems and help you out.   You have a peer group of brilliant people at the mastermind. They're like, it was amazing. Someone told me, said, Kiera, what I realized is amazing. They've been a client with me for gosh, six years. And he said, Kiera, I didn't realize how many incredible practices that you have around you that now we get access to. You guys, I attract and collect great people. And if you're listening to the podcast, I guarantee you, you're probably one of them and I'd love you to be a part of it. Don't do this alone. Why don't you grow your practice 10X this year? Why don't you your profitability at least five to 10 % this year? Do it with people.   that get it, that understand it, that are willing to drive you through it. You do not need to do this. can email today, hello at the Dental A Team. You can go and click on and book a call. But I think it's a matter of when pain hurts, execute. Because tomorrow it might get better, but that doesn't mean it got resolved. It was just a bandage. It was just a happy day. this, like the root is we gotta fix this and we gotta fix it forever. So I want you just to realize that sometimes when you feel this like hidden weight of ownership,   What it usually is signaling is that you need stronger leadership, you need stronger structure, and sometimes you don't know how to get there on your own, but I guarantee you that that's gonna get you out of it. So I want you to just realize this is for you. This is why we talk about it. This is people don't talk about it. And I want you to truly have the help, have the resources. So if we can help in any way, fantastic. Reach out, Hello@TheDentalATeam.com and just do yourself a favor. I think this is the greatest gift you can give yourself as an owner, as a leader.   ⁓ is to not sit here and stress constantly, to not sit here and carry under the heavy weight of ownership that is unnecessary. We can lighten the load today. It can be removed. And I think having a fairy godmother consultant is one of the greatest things that we could ever offer you. reach out, Hello@TheDentalATeam.com. And as always, thanks for listening. I'll catch you next time on the Dental A Team podcast.  

PNL Podcast (Paranormal NL) located in Newfoundland and Labrador (NL), Canada with Host Jen Noseworthy -S4/E20-UPRN Segment #80. “Call of the Sea” special Pre-recorded event with a YouTube Live-Chat Watch-Party on UPRN. PNL Host Jen Noseworthy talks with Guest: Amanda Labonté from St. John's, NL, Canada. Guest - Amanda Labonté is a fantasy and paranormal fiction writer with eight titles currently in print. Taking inspiration from the place Amanda knows best, her first series, the Call of the Sea trilogy includes: Drawn to the Tides, and Return to the Depths is about mermaids on the salty Cape Shore sea of Newfoundland, Canada. Other books include: Sea Stories From the Rock (series); Supernatural Causes (series); Flights from the Rock, Slip-streamers Adventure; Daughters of Aether (series); Kit Sora:The Arto-biography. Follow author Amanda Labonté at https://linktr.ee/amlabonte Shout out to Canadian Veteran with the Royal Canadian Legion and Dance instructor Jim Russell from Jolly Rodger Enterprises https://www.facebook.com/JollyRodgerEnterprises Big shout out to UPRN Producer: Michelle Desrochers. Michelle is also host of The Outer Realm Radio & Beyond the Outer Realm on UPRN www.linktr.ee/michelledesrochers_ PNL believes in highlighting international Paranormal people, places, and things. PNL believes in promoting global Paranormal-Networking & Paranormal tourism. Thank-you to all the PNL Podcast Alumni-Network guests from season One 2023, Season Two 2024, Season Three 2025, Season Four 2026, and our UPRN & PNL subscribers. PNL Podcast is sponsored by the BOG team. It's a “Boots On Ground” (BOG) Paranormal investigation team doing local historic investigations in Newfoundland. BOG had two sold out Public Ghost hunts at the Torbay History House & Museum. PNL & BOG were also highlighted on local TV CBC & NTV news. If you find yourself coming back to the @PNL_BOG Team channel and you Like the content. Comment & Smash that SUBSCRIBE button. Gratitude. It all helps. Follow PNL Podcast & the BOG team on our Linktree ⁠⁠⁠⁠ ⁠https://linktr.ee/paranormalnlpodcast⁠ PNL airs every Tue at 5pm EST on all digital platforms of UPRN (United Public Radio Network) 107.7 FM New Orleans & 105.3 Gulf Coast https://www.youtube.com/@PNL_Podcast/streams and ⁠⁠⁠https://www.uprntalkradio.com⁠⁠⁠ PNL also Replays every Tue at 6pm EST on all digital platforms of PNL (Spotify, iHeart Radio, Amazon Music, Pocketcasts and their own YouTube Channel: “PNL Podcast & BOG team” https://www.youtube.com/@PNL_BOG Follow PNL Podcast & the BOG team on their Linktree & Smash those SUBSCRIBE buttons. It all helps. Gratitude. https://linktr.ee/paranormalnlpodcast The Paranormal (PNL) NL Podcast & BOG Team Official hangout is our Facebook "Group"-(not the Facebook Page-that's just for Instagram drops). Check out the “featured” section of the “Group” for upcoming guests on the show. It's a Certified safe space (via “Safe Space Alliance”). It's an inclusive, and fun paranormal place where you can interact with global like-minded paranormal people. Grab your official PNL Podcast & PNL BOG Team Merch at Tee-Public. https://www.teepublic.com/stores/paranormal-nl-podcast Get seasonal & customized Merch like hats, hoodies, T-shirts, bags, mugs, logos, pillows, cell phone covers, stickers & more. Logos & Music designed by PNL Podcast Alumni-Network & BOG Team member Robert Dumond. Download the BOG Team Music available now on all streaming music & social media platforms. Follow PNL Podcast & the BOG team on their Linktree & Smash those SUBSCRIBE buttons. Gratitude. It all helps ⁠⁠⁠⁠ ⁠https://linktr.ee/paranormalnlpodcast⁠ If you liked my podcast check out more Paranormal podcasts at the IPA Linktree (International Paranormal Alliance) ⁠⁠ ⁠⁠⁠⁠https://linktr.ee/int._paranormal_alliance⁠⁠⁠⁠ n) PNL Podcast & BOG Team Follow PNL & BOG Team at https://linktr.ee/paranormalnlpodcast and https://uprntalkradio.com/ United Public Radio & UFO Paranormal Radio

Summit 2026 was all about scaling leadership and growing profit in your dental practice, and Kiera and Tiff are here to revisit the highlights. They discuss understanding where your time goes, what it looks like when you need a priority realignment, controlling reasons versus the results, implementing the yes model, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent- Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and today is a really exciting day. I got the one and only Spiffy Tiffy on the podcast with me and we're here to do a really exciting podcast. Tiff, how you doing over there today? Excited?   Tiff (00:12) Hi, I'm so excited. We have not podcasted in far too long. Like our schedule's just, it's hard. It's weird because we never see each other. So it's super weird. I know.   Kiera Dent- Dental A Team (00:19) I know, but we did just see each other in person, was   honestly the reason we're podcasting today. But did you miss a little bit? I mean, I had thought during that time where we were testing all the sound forever that we should just bust it out and podcast right then and there. Like, let's just do it.   Tiff (00:38) my gosh. Well, last   year at that same time, we busted it out and we did a podcast on the mountains. So it would have been effective, but instead we had a dance party and karaoke.   Kiera Dent- Dental A Team (00:43) I know. I know.   We did. And what we're referring to is if you missed summit 2026 with the Dental A Team, you missed out. Tiff and I got together in person, which was a blast. Like I said, Tiff and I used to hang out all the time and Tiff, think like the future life of you and me, that sounds funny. I think that's almost a TV show. I think we need to just like schedule in where we hang out more, not for work. Like I'm coming to Arizona soon. You came out to Reno. We got to just hang out. So, but yeah, we just, were together in person for summit 2026 and   This year's theme and topic was scaling leadership and growing profit in your dental practice. And I think, we just had a good time. what we were alluding to was, ⁓ luckily, I don't think people know, but the day before summit, Tiff and I sat there for what? Eight, nine hours trying to get the cameras and the audio. I have done this. That was summit number six. So Sexy Six is what we did. Tiff, we've done them six together. Like that's a pretty incredible, incredible run.   Tiff (01:37) Yes.   That's wild.   Kiera Dent- Dental A Team (01:48) but Tiff and I literally sat there. If you saw the reel on Insta, Tiff and I were sitting there doing karaoke. We were dancing. We were doing a talent show like cartwheels, backwards somersaults, handstands, headstands, things that I don't think either of us had done since we were probably like 15. But you know, Tiff, we didn't get to experience that part of life together. So we had to bust that out together. Right.   Tiff (02:08) True. That's fair, that's fair. That was a good assessment,   Kiera Good assessment.   Kiera Dent- Dental A Team (02:13) Well, it was a really fun time. And I think Tiff, it just reminded me of why I doing this with you. ⁓ I think when we get in person, there's just magic. And so when we put together the summit, I think something people don't really realize is Tiff and I, we don't practice. Like we've got our decks and we've reviewed it, but a lot of the magic just happens because we love helping people. love changing lives. I love watching Tiff in real time do half of my like crazy experiments. Like it's been since the beginning of time that I'm like, all right, Tiff.   I'm not going to tell you in real time, you're going to do this. And I think that that's what makes Summit so special is it's, it's you and me, Tiff, doing it in real time. And the consultants are on the chat, like she definitely carried us quite a bit this year, but we kind of, for those of you who might've missed or those of you who did join, Tiffanie kind of wanted to just do a little highlight reel of some of the key takeaways from Summit that we were able to have. And Tiff, think like probably my favorite part is always the beginning part. ⁓   Tiff (02:54) I'm tired.   Kiera Dent- Dental A Team (03:09) I mean, it's probably because it's the beginning part. And we talked a lot about how like your business can't outgrow your leadership. And we talked so much about this leadership and Tiff, I know leadership is such a passion for you. within that leadership realm, we talked so much about how like you as a person are the most important piece. And I think a lot of people forget that. And I think that that sometimes like driving home piece of summit that I love to highlight. I know you love to highlight, let's kind of rift on that beginning part, the you part, the leadership part, all of that in that yes success formula that we've.   We talked heavily about at summit this year.   Tiff (03:40) Yeah, and I think, Carrie, you said something there. You said, I love leadership. And immediately, I thought, I do love leadership, but I love leadership because leadership focuses so heavily on the actual person, who they are, how they show up, and how they create the culture that everybody wants to be a part of. So when you say, I love leadership, and then you let it in too, and then them. That's why I love leadership, and that's why I love working with leaders and CEOs. So a CEO dentist and then.   the leaders of the practice, but really those leaders come down to people who are inspired by growth, who are ready to take on the next level and who want to give something back to the world. And for me, inspiring those people, like double, triple, quadruple is the impact that we get to make. So that's why it's so cool to me. And so doing things like Summit where we do, like we do open up with who you are because you are the focus that   is required in order for anything else to work. so, yeah, leadership is a passion because people are a passion and I think both of us feel that way.   Kiera Dent- Dental A Team (04:47) Absolutely. Like we've said so many times, like life and people are our passion. Dentistry just happens to be the platform where we get to connect with all of you. And Tiff, as you said, that it really made me start thinking about like, what do you spend your time on? And I loved the little, this year we did an hourglass and Tiff, was fun for you to build the hourglass, right? Like where do we actually spend our time? I think it's something where so often as we're running and we're living our lives, we don't take the pause moment to see like,   I can say my family and my health and my business are the most important thing, but when I look at my calendar, when I look at these items, where is it really? And I actually loved the image of an hourglass because ⁓ maybe it was the birthday this year, Tiff, but like there was a moment this year where I was like, I could be halfway done with my life. And so in the hourglass, I feel like it's our time and it's, is it slipping away into the things that we value most? Is it slipping away into the things that we care about the most?   Is it slipping away to where I am, my 90 year old granny with cotton candy pink hair, who's freaking ripped Tiff. There's like another version of her that's come to the forefront. Like I gotta be ripped and like able to move. I can't just be like dead. Like that's been a new element added into this vision at the Villa. ⁓ But like, what is she gonna remember about this time of her life? And what would she wish that she prioritized more? And I think so often we can get stuck in this like the day, the urgent, the chaos. And I love that and Tiff,   This is a fun thing. had you go and build your little sand piece and build your hourglass. What were some of your thoughts like when you did that and doing it in real time and having offices do it in real time with us?   Tiff (06:22) Yeah, I think ⁓ first an hourglass always makes me think of ⁓ Aladdin. I think of Jasmine, right? And so when I think of the hourglass, I think of, yes, like, where am I spending my time and how much time is slipping by? But then I also think of the other side of that, where we're oftentimes consumed by our time. And so I think of Jasmine, like, and I hope everyone here knows the reference that I'm going for here, because I don't have a picture of it.   Kiera Dent- Dental A Team (06:28) Mm.   Mm.   Yeah, she's like trying to crawl out of that   stand. It's like suffocating her.   Tiff (06:50) Yeah, she's like in the sand   and it's suffocating her, right? So it's like falling on top of her. And that was what I went into that project with that day because I see an hourglass that's just my millennial mind thinks of Jasmine suffocating by the sand. And so for me, I went into it of like, what is suffocating me? Meaning what is taking my time that I'm not intentionally maybe devoting the time to? But I'm like,   Kiera Dent- Dental A Team (07:02) .   Tiff (07:17) just letting it, like you said, slip by. And so I went into it with that kind of mind frame and it was really cool. We did it last year too and last year's was a little bit different and last year I forgot to put work on there. This year I did not. It was a fun exercise.   Kiera Dent- Dental A Team (07:29) It's okay, Tim. It was, I think you had to   block it out. Last year's work was crazy. I think it was like an immediate, like, I need to cut this out of my world, which is fair. And based on the year we lived, I don't blame you. So it felt good that it didn't monopolize. It wasn't home. Like, it's got to just go. We got to, and I don't blame you. It was year for us, for sure.   Tiff (07:40) I agree. It was like an omen.   Yeah,   yeah. But it made it, honestly, it made it intentional. Because no matter what it looks like, no matter how you do this exercise, it brings something to the surface. So last year, it brought that to the surface for me, where I was like, wow, that's wild. Like, why did that happen? Because I didn't intentionally leave it off. I didn't intentionally put it on there. So I don't ever go into it to try to do it right. I go into it to just try to do it.   Kiera Dent- Dental A Team (08:15) Mm-hmm. Mm-hmm.   Tiff (08:15) And especially with your boss standing next to you, like, was like, well, shoot,   cares like you got something to tell me, then tell me. But it was, it brought something to light. And this year felt much calmer doing it. It felt much more ⁓ intentional, I guess, is like the best word I can align. think aligned is my word this year. And so it did feel more aligned and like, there was more intentionality put behind things. And the point of that is wherever you are today is where you are. And being able to see.   where you want to spend time and what your priorities are, is your time spent in alignment with what you say your priorities are? And I love that you always explain, it doesn't mean that it's gonna be equal parts, right? Work, like I work more hours during the day, four and a half days a week, than I do like awake with my family, right? But the...   Kiera Dent- Dental A Team (09:11) Mm-hmm.   Tiff (09:12) intentionality behind it of how it's not like to me when I go into that it's not the actual physical hours that I'm spending in those things it's the emotional time I guess the emotional you you know your your what is it that you call it then ROI on your time right are your emotions emotional easy there you go are we thank you I was like is it really that easy emotional ROI that's fine guys so I'm here for it thank you yeah   Kiera Dent- Dental A Team (09:23) Mm-hmm.   the emotional ROI, like the ROE, return on emotion. Yeah, I got you girl. Mm-hmm. No, it's ROE, return on emotion, right? You're welcome,   I got you. Yeah, I...   Tiff (09:41) Yeah, so anyways,   that's what it's spun for me. it really highlights a lot, I think, for business owners and for leaders to really see if I'm showing up short, if I'm showing up, you know, chaotic, if I'm showing up calm and like, why, where are my priorities lining and how can I realign?   Kiera Dent- Dental A Team (10:00) And Tiff, I love that you said that. And I love like we do, we do a different variation of it. This is something I really like because I feel we don't take that pause moment. Like to me, it's like the, the small space between like taking a breath and releasing a breath. Like there's that small pause. I feel like that small pause is where so much intentionality can happen. so Tiff, thanks for always being my guinea pig. Like it makes it feel like more fun for me because I, I know that Tiff, come into it so real and people that attend summit. So if you don't know about summit Tiff and I do it.   completely virtual. And the reason we've done it virtual, people have asked for years, like, why don't you guys do it in person? And what we found is we want doctors and teams to come together in your office space. Like what is the easiest fastest way for us to rally to impact you? We don't care if your husband or your kids or your wife or your spouse or whomever it is, is with you in that space. Like how fun is it? Like we see families with their kiddos. We see people in their homes. We see   We see you guys living your real lives. And so that's why we've done it virtual. We've done it virtual for six years and it's four hours. It's three and a half hours of CE and it's incredible. It's always the last Friday of April. So you guys can mark your calendars for 2027. I cannot believe that. It'll be the seventh year. I had to remember, I had to remember it's, sorry, it's the second to last Friday. It will be April 23rd next year. But...   Tiff (11:09) I said that earlier.   Kiera Dent- Dental A Team (11:17) We always do it the same weekend and we purposely do it where it's not the very beginning of the year. It's not the end of the year. It's that like special pause and like, let's look to see. And the whole point this year that we really try to bring in with you, cause like we focus there because I think people want like, what are the systems? What are the tactics? What's the profit? How do I do all these pieces? And we're like, if you pause and look and make sure that where you're putting your ladder and wanting to hang your shingle, is that really where you want your life to be? Because we can be a few degrees off as we're flying our life plane and we can end up in.   Bermuda or we can end up in Antarctica and I've been to both and they're very radically different locations and so it's are you actually headed where you want to go and this year I really brought up ⁓ a Topic that I'm obsessed with and it's like you are the billion dollar asset and if you don't see yourself as a billion dollar asset I think we're looking at our lives wrong and like you are the one who ultimately controls your success and happiness You are the one who has success and failure and you control that in your office   You are the one who controls where you spend your time. No one's forcing you to do anything. Like we are so blessed to live in the country we live in, the places that we live that we get to make these choices. You control the reasons or the results. And I love that line. You control the reasons or the results. You can't have both. And to really just help people see like, I having reasons for my lack of success or my abundance of success? Or am I actually having the results of what I say I truly want? And if I'm saying I want that,   but my actions aren't showing that either I need to change my plan and figure out what I actually want or I need to change my plan to get what I actually want. And so ⁓ one of my favorite lines from all of summit was you must prioritize you first or you will always fail. There is no other way to success. Stop all the excuses, start owning the outcomes. And I think for all of us today listening whether this is a summit recap for you or you're getting the highlight sizzle reel for you.   I hope that today you recognize that you've got to prioritize you first. And it's so easy Tiff, because I feel like I had this epiphany probably before I even met you, I think. I was like, life is so fascinating to me because there's so many things that scream and grab my attention that I feel are so important. But when I take that pause, that breath, half of that doesn't actually matter. And I'm just in the momentum and the slurry and I need to be intentional with how I build my life.   I don't know, maybe I'm going off on a tangent. I know this is something you and I love and I hope for doctors and teams listening today. I hope you can take that pause. I hope you can see that you are the billion dollar asset. I hope you can see like Tiff said, like, are we being suffocated by our time or are we watching our time slip into the areas that we hope it is? Where are we spending our time? We had a bunch of categories of time, but really like stop the excuses or owning the outcomes of what you want because you are ultimately the one who controls all of the success or failure in your life.   Tiff (14:04) Yeah, I agree.   And I think the reason that it's so imperatively important is because then we talk about earnings and then we talk about systems, right? We have our whole model and I can't, you can't talk about earnings, you can, but they're not gonna hit home as much if you don't have like you in alignment or at least reality. I think if you can spread at least reality and just be.   clear on who you are, how you're showing up and how you want to show up, then the earnings come, then those pieces come. So the profitability and all of those pieces that we talk about in our next little highlight reel here, they fall after that because again, like you are the reason that any of this exists. And if you're not in alignment with that, none of the other things are going to happen.   Kiera Dent- Dental A Team (14:53) 100 % and tiff, it's wild. Do you remember how many times we tried like an alliteration, a little like, what is deadly teams methodology? Remember the SPF one? Like I think that was one of like the funniest ones that like we had some ones and it just landed and locked one day when it was the yes model. Like it's the yes success model and it's you earning systems. And when I first put it together, I thought it was cute and it's crazy because subconsciously we put it in the exact order it needs to go in.   Tiff (15:02) You do?   Kiera Dent- Dental A Team (15:20) for to truly be able to say yes to your dream life. Like you've got to focus on you. Then you focus on the earnings and then the systems will be what those two tell us. And it's like to me, the yes, excess are like your three numbers on a combination lock. And I feel like so many people try to be like earnings, Y like you. So it's E Y S like, okay, well that's well eyes like ish like that could be your combination, but you're never going to feel fulfilled. You're not going to be able to say yes. You're going to say eyes or I can be like, well let's do systems and then earnings and then yes.   or like you, well that says say, so are you gonna say, say your life away? Or are gonna say yes to the life you actually want? And it's been fascinating, because I think the more we coach on it, the more we teach it, it was something that came out of, I just thought it was a cute acronym, but the undertone of the subconscious of knowing that you've gotta be prioritized first, then you've gotta do your earnings, and then you gotta do your systems. And so if you're like, let's build systems, and I'm like, well, if you're not profitable, the whole thing's gonna crash down and burn. If you don't take care of you,   the whole thing's gonna crash down and burn. Like it literally is a sequence and an order. like the pinnacle peak of everything that we talk about, everything leads up to a saying like success without fulfillment is the ultimate failure. And I think to everything we talked about at the beginning of this podcast, coming into here, like I think that's my like hill to die on is if we are successful in our marriages, but we're not fulfilled. we're successful in our businesses, but we're not fulfilled. If we're successful like...   That fulfillment piece is joy. That's the happiness. Like that is the juice. That's the squeeze of what we're all working for. But I think we prioritize the success, the money, the earnings, the status, the elite. Like you can have it all, but just make sure you're fulfilled and you're taking care of you. And it's really the life you want to live, not the one you think you should live or the one that you just happen to fall into or the one that the patterns got us into. But you actually own your life rather than just manage it.   Tiff (17:10) I agree. I have been a firm believer that if I'm not taken care of or if I'm not happy, down to the choices that I make in my personal life when it comes to Brodie and his happiness, I have always said, if mom's happy, Brodie's happy. If I'm taken care of, and that's the CEO of our family, if I'm taken care of and I'm a priority, I'm then teaching everyone else to do the same and all those other pieces come into place and for the practice.   Kiera Dent- Dental A Team (17:30) Mm-hmm.   Tiff (17:39) Every doctor comes in and says, need systems. And we do cover systems. We've a ton of systems in Summit. We cover all of them. But we also are a firm believer, a company that believes that those systems have to be in alignment with your culture, with who you are and what your goals are. So we have systems for everything. But we're going to tailor it and customize it to fit you and your circumstances. And if we're not super clear on who you are, what your goals are, your culture,   We're gonna hit that home real hard first and then figure out your systems, because you have systems and they're working to an extent. We just gotta clean them up a little bit and they're probably a little misaligned with who you are, who you want to be.   Kiera Dent- Dental A Team (18:23) Exactly. And Tiff, I love that. Like the CEO of the family, the CEO of this, like, and really like, yes, take care of you. Have that. That way you've got a full bucket to come from. So yes, we did go through after that the earnings portions. We talked about overhead, profitability, cashflow, like what are those items? We have a cost spending spreadsheet and you better believe we had an entire stack that people at the end of some were able to access. And it had so many spreadsheets, our overhead calculator,   like what is profitability? What is like true profit? What is cashflow? How do we find those small money links leaks in our practice? So like talking about different ways, like where are the small gaps in your bucket? Where if you just shore those up, there's so like, it is the lowest hanging fruit that are just the aha moments that people are not thinking about. And I love doing it because it's like, ⁓ like that's such a great idea. That was so easy that I didn't even think about. And of course I get like all jazzed on life doing the earnings section because like I   love numbers and numbers of me. Like I live to teach people how to be profitable and how to understand numbers and learning that business acumen knowledge. I feel like it's been another language that if you've watched me even over the years, like both of us growing and evolving and I was the girl who sat in a class that truly was like everyone else has business figured out, but not me. And I think so many dentists and so many owners can relate to that phrase of like, why not a drill a tooth, like PNL, KPI, like what the heck are those?   And to be able to break it down, think one of my favorite, favorite compliments of Dental A Team is like, we are the Dr. Seuss of systems. We make things so simple for people. And I've like hung onto that because if we can make numbers so simple for you, like think Dr. Seuss style, how much easier is it for you to go in and to be confident looking at your numbers, to be a competent CEO that uses those numbers rather than emotion.   to really get to the life and the dream you want. So tip, those are like some of my highlights. Those are some of the fun things. And then of course, you're like rolled right into systems, but I didn't know if there was anything on the earnings section before I roll into like systems, because the sexy systems are always a good time, but anything on earnings you wanted to add to that.   Tiff (20:25) Yeah.   I just wanted to let everybody know like the after summit, the number of text messages and emails and just like messages I know that we all receive, but that I personally received from my own clients that I work one-on-one with it or their attending summit that were like, I know we've heard this before because you guys talk about it all the time, but something hit different today and I'm so excited. Like I had   a call with ⁓ a client actually that morning and he was trying to go through it and he was just confused and he just doing, was like overworking it and overthinking it. And I was able to be like, cool. And then he, he watched it, you know, he, learned it and I made sure he had all the tools he needed in that moment. And he's like, my gosh, I was overcomplicating it. Like the way you do it is so much more simple than I was making it. And that's like, you said that Dr. Seuss, right? But even like that's a system.   Kiera Dent- Dental A Team (21:15) Nyeh.   Tiff (21:24) So we talk about systems and we're gonna talk about systems, but that in itself is a system really learning how to read your numbers, figure it out and simplify what you're looking at because it doesn't take a doctorate to look at those things. And sometimes we think it does. So we apply our doctorate to it and we overcomplicate it. So I just wanted to make sure everyone knew like the amount of information or the amount of people that are like.   Kiera Dent- Dental A Team (21:25) Thank   Tiff (21:51) Thank you so much because this was so helpful. And for whatever reason today, I heard it differently. That's why we repeat things too is like how many times have we gone to a convention or listen to the same podcast and we're like, gosh, today I heard it with different ears and I got something else out of it. And that's why we have repeatable systems and why we have those kinds of conversations. Cause something different will come out every time.   Kiera Dent- Dental A Team (21:53) Yeah.   100 % Tiff. And as you said that, think there's like, there's a quote, I might be tootin' my own horn. I think I actually made this one up. so if I did great, and if I took it from someone, I'm really sorry, and it's actually yours. But it was like, sometimes the greatest form of learning is remembering what we already know. And I think so many times we come to these conferences, we go to these things, it's like, I've already heard that. And it's like, but you haven't, because you are at a different location of where your business is, of where you are, to where it's gonna land differently. And so I agree with you, Tiff.   Systems were fun and we went through like some of our favorites of like case exceptions and block scheduling. But I think what I really loved was we actually like then broke down into like, what is it like to be a CEO dentist and the delegation ladder and like helping people. And then like at the top of the delegation ladder, how we like split leadership into an executive side and an operational management side and helping Dr. C. And we actually did this in our like internal private mastermind group that we work with our clients and so many of the doctors, love that. Like kudos to Tiff. She was one who has the brains behind this topic.   of let's talk about delegation. And when doctors look at their like list of things that they've got going on, when they listed everything off and then they went back and like looked to say, what really can only you do? It was two things. It was vision culture and you might throw profitability on there, like pending upon how your team is, but that's it. And like, tip, I freaking love that epiphany for doctors. I love that epiphany for OMS because when you got like the two halves of a whole like doctors, we need your vision. need that execution. need that culture. And OMS are like, and then give me the to-dos and like, let me GSD over here and to help like,   both of you in the same room, see how this applies to both of you and where your sweet spots are. To me, that was one of my absolute highlights. And then like a leadership evolution where how you evolve through that were truly some of my faves. But Tiff, maybe you had something else, because I know you love that part too.   Tiff (23:56) I agree.   I do. I think it was interesting the way that we laid it all out because we did do systems. We did implementable systems. We always do that you can walk away with. We talked about our 12 systems. We will always deliver those. But the reality of, I think, the biggest part of the systems is what you just said, that delegation ladder, because we have all of these systems. But you're not the only one who can do them, by the way. And you're not the only one.   Kiera Dent- Dental A Team (24:24) you   Tiff (24:26) You're not the one who has to do them. so learning systems is one thing, but then learning how to foster the systems and like delegate them out and hold someone accountable to doing the system is a fully different kind of system. Like that's why when people come to us and they're like, girl, I just need systems. I'm like, everything is a system. You're just not seeing it from that lens and you're trying to do too much. So what part of the system or what   part of the experience for that patient, do you not have to do 100 % of? If they can do 80 % of it, you can do 20, if they can do 90, you can do 10. Like they make songs about this and we apply it to like romantic relationships, but every interaction we have, every relationship that we have, they work the same. It's a give and a take. And if you're taking more than you're giving and there's never like this back and forth or this equality in the middle,   you're doing them a disservice because they can't grow and you're doing yourself a disservice because you're limiting your own growth. And so when you can see that within the system, see the part that each person plays for those systems and divvy out those responsibilities, that's where the growth is.   Kiera Dent- Dental A Team (25:41) Exactly. And I think it was just fun because like what Tiff and I do is we talk about like the yes model and then like, how do you actually implement it? And like getting into the nitty gritties of how do you do this? And like Tiff said, like splitting it and how do we actually elevate each other and help each other be our best? And then we talk about winning teams and we pulled in Patrick Lanziani's five dysfunctions of teams and then like the extraordinary success formula and then case studies of like the good leadership and the bad leadership and like things we've seen from consulting like   literally hundreds and thousands of offices. And to me, it's really fun because we like put a pretty bow on it and we wrap it all up and we have this entire awesome stack of like all the spreadsheets and all the pieces. But I think for me, it's a like, all the content every single year is revamped. It's it's built upon it's different ways to present it to you. But what I always hope is like, realizing that the people around you are on the boat to success. And are you going to sit on your own isolated   little island over there, like crying your eyes out because you're lonely. Or are you going to get on the boat to success with like-minded people like you that are going to grow you, that are going to push you, that are going to be a group? like, yeah, there was a surprise. We invited people to our in-person mastermind. And if you're interested in any of these things of like the tech stack or coming into those different pieces or joining us in our masterminds, like please reach out. Hello@TheDentalATeam.com and hey, maybe I'll get lucky. Maybe I'll share a spreadsheet or two. ⁓   Tiff (26:39) You   Kiera Dent- Dental A Team (27:07) But more than that, I hope that you decide that you're the billion dollar asset. Let me be around people like this. If you didn't attend summit, put it on your calendar next year. Be sure that you're on that. And then if you're like, gosh, like everything you talked about you and like putting myself first and like helping a vision and relaying that to my team, because what Tiff and I are obsessed about and why we built this company was we got so tired of doctors trying to relate to teams and teams trying to relate to doctors. That's why it's literally called Dental A team. It's dentists and teams and both sides of that coin, bringing that together and helping all of you.   Realize like how we succeed in our own individual roles, how we succeed together, helping doctors take your own incredible life and translate that into a vision your team can rally. What your numbers tell you, what your systems tell you, all of that. And that's something that I really freaking love. And Tiff, summer was just magical. It was a magical time this year. And that's kind of my rap, but I guarantee you got a rap then. I hope people just loved it. I hope they choose to be on the boat to success and not be left on their own Island. You don't have to be alone.   You don't have to be alone in your problems, but it's time to like own it, stop the excuses and either have reasons or have results. You can't have both. That's my wrap Tiff. What's your wrap? Anything you want to add to that?   Tiff (28:14) Yeah, the community piece, just wrapped it. That last piece that you just talked about is the piece that we get the biggest feedback on, if I'm honest with you. Yeah, we are incredible. I'm going to be honest with you. We are a really cool freaking company and we produce some amazing results. I have heard from so many people, from so many other companies that they say, you guys are different because you're actual   Kiera Dent- Dental A Team (28:27) We are.   Tiff (28:40) consultants and you're not just trainers, like individual trainers. So I know without a shadow of a doubt that we do it differently. So I can toot that horn all day long because I know that we are really good at what we do. What is incredible to add on top of that, like the sprinkles that are on top of that is that we allow our clients to be this tight knit community. So not only are we working with you one-on-one and producing results for your practice, we're individualizing   Kiera Dent- Dental A Team (28:49) Yep.   Tiff (29:09) all of the things that we do for you, but we're allowing you to share that then with other people. Like everyone loves it. Like I've never sat in a room where I felt so welcome and so heard and so seen and so normalized. Like it's not, hey doctor, hey doctor, hey doctor. It's like first name basis. It's you're just a human just like I am. And we can sit here together and we can collaborate. And I think that even on a virtual platform is incredible that we've been able to create that and foster that.   but even more the in-person events and our in-person visits that we go to practices, all of those pieces. And that's my wrap. Like the community is massive.   Kiera Dent- Dental A Team (29:50) It is. What do we talk about? We talked about like you are the culmination of the top five people that you hang and spend time with. And I've thought like, is it time for me to elevate my friend group and my peer group? That's why I joined Tony Robbins Lions. Like I needed people that were smarter than me. I didn't want to be the smartest one in the room. I want people I could give back to. And I think Tiff, you and I have taken our passion, our love for people, our passion, our love for life.   the things that we've learned throughout life and we're able to turn it into this really fun thing to help dentists freaking succeed and thrive and not just survive. And so this year I thought it was really fun to help doctors and team members elevate their leadership, elevate their profitability. So if you missed it, I'm not gonna lie to you, you freaking missed out. Tiff and I have a good time. We laugh hysterically. It's all live. It's real time. Some of the things we say shock both of us, but hey, it's here for it.   It's engaging with people, even though it's virtual, like we see all your faces. We've done Tony Robbins, like I, we make this thing a whole production. It is lit. So come join us next year. And if you missed out this year and you want to get like, find out more, you want to come join us in September in our in-person mastermind or February, you want to elevate your peer group. You're sick of being stuck. You're sick of being where you've been. You're ready for the next level. Or if you're like, I just want to optimize or like, Hey, I'm drowning. It doesn't matter. That boat is going. Let's get you on it. Come join us. Hello@TheDentalATeam.com book a call.   I will happily love to see you. team would love to see you. Tiff, I love you. I love working with you. I love creating magic with you. I love creating summit with you. And I'm just so thankful for your sparkle, for your love, because I feed off of that. And I think you and I together, like you said, we built a really freaking cool company and we're like kick a in the industry. We know what we're doing. We're experts at what we do. And we do it for dentists and we do it for teams and we make your life incredible. so Tiff, thanks for just like many, many years ago, believing in a vision and making it into what it is today.   Tiff (31:40) Thank you. Thank you for believing in me that I could do this with you. I love you. I love this company. I love what we create and gosh, I love all of our listeners like our clients. I love you and our future clients and those of you who will always be a listener. We're here for you. We're here for all of you guys and we truly do love what we do and when you're ready for that next layer, we're here to freaking layer it on.   Kiera Dent- Dental A Team (32:02) I love it. Well, for all of you listening, take action. Don't stay on your isolated island. You don't have to. It's a choice. Join the boat to success. Come join us. We'd love you. Take some action from today. You're the billion-dollar asset. Think about your cash flow, your overhead, your profitability, the systems, delegation ladder. ⁓ What's your winning team? Are you guys winning? Are you thriving? What's that extraordinary leadership formula? Take action. Do something. And just make sure you're living the life you want. We get one life to live. And think about that hourglass.   Is your time slipping away from you? you actively building the life you want? I hope you're choosing the ladder. And with that, thanks for listening. I'll catch you next time on the Dental A Team Podcast.

Sunt alegerile anticipate o soluție reală pentru deblocarea scenei politice sau doar o iluzie care complică și mai mult lucrurile? În acest episod din Baricade, Cătălin Striblea și Radu Naum intră în directă contradicție pe un subiect fierbinte care ne privește pe toți. Într-o scenă politică tot mai fragmentată, cu o sumedenie de partide și „partidulețe" care blochează activitatea Parlamentului, opiniile sunt complet împărțite. Este dizolvarea actualului context politic singura cale de a curăța peisajul de soluții „miraculoase" și populiste? Sau este doar o pierdere de timp și resurse care nu va schimba cu nimic datele problemei? Urmărește o discuție intensă, presărată cu replici tăioase și argumente solide din ambele tabere. Nu uita să te abonezi, să dai un like și să ne spui în comentarii: Tu crezi că alegerile anticipate ar rezolva blocajul politic actual? 00:01:25 România are o nouă campioană la fotbal 00:03:20 18 mai 2026 - încă nu avem premier 00:07:30 Supărările lui Radu Naum 00:13:16 Tema de azi 00:14:18 Antonie Iorgovan - Tratatul de Drept administrativ 00:20:35 Cum adică, "facem guvern cu PNL, dar fără Bolojan!" 00:24:46 Calculul voturilor 00:31:48 Premier tehnocrat. Doamna de Fier a FMI-ului? 00:45:00 PSD scade în sondaje. Revoluție în interior? 00:51:30 Sar scântei 01:06:44 Când va fi să fie AUR la putere. Cine le va sta alături? 01:09:05 Dramoletă cu Eurovisionul

Mónica Caballero pasó más de 25 años como enfermera en cardiología, cuidados intensivos y trasplante cardíaco. Dormía cuatro horas cada noche, y lo decía con orgullo. Hacía mil cosas al mismo tiempo y aun así sentía que algo faltaba. No sabía qué era, solo sabía que algo no encajaba en su propia vida. Lo que siguió no fue una renuncia dramática ni un salto al vacío, sino descubrir su Propósito de Vida conmigo. Hoy además de ser enfermera, también es tanatóloga, maestra en meditación y mindfulness, coach en PNL, y forma parte del mundo corporativo como Representante de Ventas de Dispositivos Médicos. Pero sobre todo, ahora es inmensamente feliz. Si crees que encontrar tu propósito significa abandonar todo lo que construiste, esta conversación te va a hacer pensar diferente. Soy Catherina, y mi Propósito de Vida es que descubras el tuyo, y que lo conviertas en un trabajo que te llene. Asesorías Personalizadas: https://www.catherinaespinoza.com/sesiones-personales-catherina/ Encuéntrame en Instagram como @catherina.coachdeproposito, en Linkedin como Catherina Espinoza o por Whats App +1 571 5659665

PNL UPRN Seg#78 Para Hunters Guests: Leila Olivarri and Jamie Mose Tue May 5th, 2026 at 5pm EST Guest Bio: PNL Podcast (Paranormal NL) located in Newfoundland and Labrador (NL), Canada with Host Jen Noseworthy -S4/E18-UPRN Segment #78. “Paranormal Hunters” special Pre-recorded event with a YouTube Live-Chat Watch-Party on UPRN. PNL Host Jen Noseworthy talks with two PNL Podcast Alumni Guests from the Para Hunters: Leila Olivarri from Texas, USA, and Jamie Mose from Oklahoma, USA. Guest Leila Olivarri has been an investigator for several years and is a former administrative assistant, regional director, and Paranormal investigator with the Warren Legacy Foundation where she led investigations in many private residential cases. She has assisted other Paranormal teams in several investigations for various charities, and is a Paracon speaker. Leila is a current member of Para Hunters Intuitive Endeavors. Jamie was previously on PNL S3/E6 with Tammy Christine Raydon from the Warren Legacy Foundation. https://www.facebook.com/warrenlegacyfoundation https://www.facebook.com/leila.olivarri Guest Jamie Mose is a Paranormal investigator and haunted doll collector from Ardmore, OK. She has been a Paranormal investigator for over 20 years, and has investigated many of the most haunted locations across the United States, United Kingdom, and Ireland. Her hobbies are traveling, experiencing historic sites, and learning about the paranormal. Jaime is a current member of Para Hunters. Jamie was previously on PNL S2/E132 with Teal Grey; and S2/E138. https://www.facebook.com/jamie.mose.14 Big shout out to author Teal Grey from Para Hunters, and all of their team members. https://www.facebook.com/teallgray https://hauntedlonestar.com/teal-gray-books/ Teal was on PNL S2/E127; S2/E132. Shout out to Medium & author Mark Elliott Fults (Former Para Hunter from Pensacola, Florida) who was on PNL S2/E112. Shout out to Jeannie Van Hoose Para Hunter member from Fort Worth, Texas who was on PNL S3/E53; S2/E146 with Adam Ramos from Southern Fried Spirits Paranormal San Antonio Texas talking about the Jefferson Hotel in Tx. Adam was also on S2/E95 & S3/E35. Shout out to author Tui Snider.com who was on PNL S2/E147. Check out all of their amazing episodes on the PNL Linktree https://linktr.ee/paranormalnlpodcast Big shout out to UPRN Producer: Michelle Desrochers. Michelle is also host of The Outer Realm Radio & Beyond the Outer Realm on UPRN www.linktr.ee/michelledesrochers_ PNL (Paranormal NL) Podcast is sponsored by the BOG team. It's a “Boots On Ground” (BOG) Paranormal investigation team doing local historic investigations in Newfoundland. PNL airs every Tue at 5pm EST on all digital platforms of UPRN (United Public Radio Network) 107.7 FM New Orleans & 105.3 Gulf Coast ⁠⁠https://www.uprntalkradio.com⁠⁠ PNL also replays every Tue at 6pm EST on all digital platforms of PNL (Spotify, iHeart Radio, Amazon Music, Pocketcasts and their own YouTube Channel: “PNL Podcast & BOG team” https://www.youtube.com/@PNL_BOG Follow PNL Podcast & the BOG team, and grab your Merch & BOG Team Music on their Linktree. Smash those SUBSCRIBE buttons. Gratitude. It all helps ⁠⁠⁠⁠ https://linktr.ee/paranormalnlpodcast Jen JV Noseworthy PNL Podcast & BOG Team Newfoundland & Labrador (NL), Canada Founder/Host: PNL ("Paranormal NL" Podcast) Founder/Team Lead: BOG ("Boots on Ground" Paranormal Investigation Team) Email: paranormal.nl.podcast@gmail.com Follow PNL & BOG Team at https://linktr.ee/paranormalnlpodcast and https://uprntalkradio.com/

Leaders Special. Cătălin Striblea in dialog cu Sorin Ioniță, președintele Expert Forum. Ne uităm la consecințele moțiunii de cenzură. Cine poate forma următorul guvern. Va rămâne PNL cu Bolojan? Ce înseamnă consensul lui Nicușor Dan? Cât mai poate fi ținut AUR în afara guvernării.

Analyze That 65 Cătălin Striblea este live cu principalele subiecte ale zilei. Ce șanse mai are Bolojan? Poate exista un guvern PSD plus AUR? Cine ar fi premieri din PNL? Ce minuni a mai făcut Lia. Așteptăm opiniile și întrebările voastre.

După 10 luni de guvernare alături de PNL, USR și UDMR, cu Ilie Bolojan prim-ministru, PSD a spus, așa cum tot amenința de ceva timp: „Ajunge. Până Aici".A urmat, la începutul săptămânii, un referendum intern în care 97,7% dintre delegații social-democrați au votat pentru retragerea sprijinului politic pentru Ilie Bolojan. Totuși, încă nu este clar ce a declanșat, de fapt, ruptura.În acest episod din Politică la Minut by Recorder, Răzvan și Vlad analizează strategia PSD, calculele lui Nicușor Dan și ce soluții sunt pentru a ieși din criza politică în care tocmai am fost aruncați.Invitat: Sebastian Zachmann, jurnalist și analist politic.#recorder #politicalaminut #psd

Does your P&L team cost feel high? Tiff and Dana provide insight on how to reduce your overhead besides scaling back team members. There could be easy solutions, from cleaning up definitions and job descriptions in your ops manual, to facing the numbers when it comes to debt, and many more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello Dental A Team listeners. I am here with you today ⁓ with Dana. Dana, you know, is one of my favorite humans on earth. We are starting our Monday with you guys. And I know it may not be Monday while you're listening to this, but you know these are pre-recorded, these aren't live. That's not a shock to you. So we record these on Mondays and Fridays. And Dana has been so gracious to share her Monday morning with us. Dana, how are you on this beautiful day?   DAT-Dana (00:27) I'm doing pretty good. I know I'm loving the weather right now. As you know, I'm like a sunshine lizard, right? So I love the sunshine we're getting right now. And I love some extra tip time on a Monday. It's a great start to the week.   The Dental A Team (00:30) beautiful.   I agree, I agree. was like, yesterday I was like, oh gosh, what is tomorrow? know, like, because I had prep the week before, I think we all kind of prep, but then Sunday you're like, wait a second though, what was that again? I've had two days to forget what I'm supposed to be doing tomorrow. And I checked, I'm like, oh yeah, podcasting with Dana is gonna be so great. So we're here today with you and Dana, this one's a really fun topic. I know you and I, notoriously, if anyone goes back into the archives and listens to the other 5,000,   It feels as though it's been 5,000 podcasts on operations manuals that we've done. That's just Dana's fun girl for that. But today is team related but less about training and kind of operations manually kind of things. And I think it's just a really fun version of a team aspect. And I say that because this is coming at it from a business standpoint. I think you guys all know that Dental A Team focuses on profit.   and profitability, but we focus first and foremost on happy people and having a fantastic business that can support your personal life, but then also having a fantastic business that supports an awesome team. And so being team focused and being people focused first, we truly believe that that's what creates a business that's sustainable over a lifetime and gets that profit for you. If we went profit first, not the book, we love the book. If we went profit first and never the people,   I think we would just be doing you a disservice. So today is all about how to get profitable, how to be profitable without sacrificing the team. And Dana, I know you and I, I think our whole company is really, really strong in this belief, but you and I specifically very, very strongly believe that treating the team right and not looking at the team for the cuts in the overhead is, that's how we start. So I'm gonna.   Just pick your brain some today, Dana. First of all, what are you seeing today? It's 2026, recording this. It's close to the beginning of the year. We're about almost done with Q1, honestly. So I'm flying by, but we're getting towards the end of Q1. But with that, we've had some financials. I don't know why, but in my world, financials are hard to come by this year. I love you CPAs, and I'm just hoping that we can get a little bit better towards Q2.   But so far in the financials, what are you starting to see and what did you see out of 2025 with your clients? What kind of trends were you noticing?   DAT-Dana (03:14) Yeah, think ⁓ financials, know expenses going up in different areas, a lot of that expense does come from team members. A lot of my conversations right now are like how do I show my team appreciation? How do I create things for my team when it comes to pay increase raises, things like that. ⁓   and still keep my payroll within where it should be. So a lot of team pieces are part of these financial conversations, I think even pretty heavy in 2026.   The Dental A Team (03:46) Yeah, totally agree with you. I've seen those same things and towards the end of the year too, was like Christmas bonuses. I know you and I worked, we talked about it. So I know, I know at least you and I did. I'm sure the rest of the team did too, but we talked about it towards the beginning of last year, I think on a podcast of making sure that we were getting our clients prepped to give bonuses. So they're saving some little acorns every month over in a bucket for that. So hopefully it didn't hit them, but it still looks ugly on the PNL no matter what, you pull wherever you're pulling that money from. So.   I totally agree. And then I do think wage increases. I mean, if we compare 2018, 2019 to today, drastic difference. And I know, I think in our brains, it doesn't feel like COVID was that long ago. It feels like it was yesterday, but gosh, like 2017, 2018, 2019, those were the years of like dentistry. Dentistry was really doing well for team's sake at least. It was easy to find people. You could pay people whatever you wanted. Like people really worked for their dollar.   And then you flash forward now it's been, gosh, almost seven, eight years since that time period. when we, in dentistry, when it comes, and this is just my opinion, when it comes to pay and team pay, I think that we are all still very much stuck in seven, eight years, nine years ago, like time period. And we forget because COVID, the emphasis on COVID and the emphasis on the   the world as it is today and all of our, gosh, attention is being so distracted by all of that stuff that it's almost like that time just disappeared. We didn't live that time. so team pay wise, we're still stuck back there, but the inflation and the reality is if you compared 2007 to 2017,   You would never pay someone what we were paying in 2007 in 2017. Those, those pays would be so different. But I think we're trying to like transplant that still today of the gold, the golden years, the good old days of what money was back then, forgetting that that much time has elapsed in the middle. And we're just truly not caught up yet in my opinion. So I don't know, Dana, is that just me? Do you feel that that we just like, we lost years. like just forward jumped.   DAT-Dana (06:07) Yeah.   Yeah, I feel like it was kind of like a time warp and I feel like especially in dentistry because I don't think dentistry hurt a ton as far as what we were able to produce. But I think that there was a big time warp when it came to salary increases and things like that. And I'm talking about that a lot on my calls because you know, yes, is it astounding that we're paying people in the dentistry where what we are right now. But again, I always say look at your area, what is fair for your area, what is competitive for your area because these team members bring value.   The Dental A Team (06:13) Yeah.   DAT-Dana (06:39) that is associated to the salary that we're looking at and while yes it has made a big jump I think sometimes it's just shocking how specific areas too have seen bigger jumps than others ⁓ but I do feel like we kind of got lost in time there for a while.   The Dental A Team (06:55) Yeah, yeah, I totally agree. was having a conversation the other day with someone about dentistry and he is like newly exposed to dentistry and a financial aspect. And I've been in dentistry, you've been in dentistry like it was in high school, right? We've been in dentistry since we were kids and it's kind of just what we know. But watching someone come into dentistry from the outside as an adult, as a professional, as a business person, he's like, this is kind of wild. the way that, and he's like, why don't we just like.   focus on quality people paying value for quality people. He's like, I feel like these practices might be able to hire less people to do the job because you're hiring quality people paying them well to do the job instead of hiring two, three people to do one job. that's another tangent. Goes into overhead for sure because I think that that's the space where   When you're talking about overhead, when we're looking at P &Ls and we see this 33 % to 35 % marker on team cost, and our standards and dental industry standards across the country still say it should be 28 to 30%, but now we're seeing 33 to 35 % California, it's like 42 % sometimes. That makes, I think, business owners and CPAs and professionals go, wait a second.   you're high and you have too many team members or you're too high, you're paying too much. And the reality is for us, like no, there's a missing piece and possibly, I mean, I've scaled back teams before that it's like, gosh, you do have three people doing one job because their jobs are so jumbled. So clearing up definitions and job descriptions go back to our operations manual days. Like clearing those pieces up, I think solves a lot of ⁓   team capacity issues and overpaying, whether you get rid of team members or not, them doing their prospective jobs helps to make them, it's just clearer. We're more effective, there's less overtime, there's more productivity when we're super clear on our position. So that does help, but I've I've cleaned some of that up, but then Dana, when we go in and practices, doctors are like, I'm heavy in my team. Are you?   Or can we look somewhere else? where are other areas that where, like, what are your markers? I know what mine are. Like, what are your markers? You look in and you're like, okay, team is there, but where are these other pieces? What are you looking for when you're trying to reduce overhead without touching the team?   DAT-Dana (09:32) So usually when I'm looking at that first and foremost, wanna make sure, right, production and collections are healthy. That's the first thing that I look at. Is it just with our team we are under producing, under collecting? ⁓ So that's honestly and truly the first piece that I look at. ⁓ And then I'm looking at anything that isn't a fixed cost.   Right anything outside of the team that is something that we can do anything about do we have budgets for CE? Do we have budgets for? Supplies have we negotiated labs so I'm looking at any variable cost in the practice and considering that first because typically when it comes to team like I know I can get them more efficient and I know that likes that's usually what the issue is if I say do you have right people in the right seats? Do you love your team members? Do you have team members that like are really bought in and value the practice and if that answer is yes, then we've just got to find a fish   somewhere else. So those are just the heavy hitters that I look at initially.   The Dental A Team (10:25) I love what you said there. I do the same thing and it just like lights me up to be able to chat with a doctor, look at a schedule and be like, well, for the hours of operation, you're staffed for the number of hygienists, the number of dental assistants you need for a full schedule, the number of operatories you have, the number of providers that you have for front office, that you are adequately staffed.   but your staffing cost is high, that immediately tells me we're not utilizing your schedule correctly, right? Or it's time to drop some insurance companies. Maybe we just need to get your fees higher to accommodate because the reality, Dana, and I think this is exactly what you're saying with right people, right seat, is that no matter whether you're a producing team member or not, meaning hygienist and associate doctor, it's very easy from a business standpoint to be like, yeah, they paid for themselves. My hygienist is at.   three to three point times their rate of pay. My associate is making me money, they're paying for themselves, but then you look at a treatment coordinator or a dental assistant and you're like, well, am I over, how do you see that? This is how you see that. People should be paying for themselves and it should be very clear because it should reflect in your overhead and you should be able to say with the right treatment coordinator, my schedule is freaking stellar. With the right billing coordinator, my collections is 98 to 100%.   all of the time and so the money that I need, my bare minimum and then some that I need coming into my account is accurately reflected on my P &L from QuickBooks. when you say Dana, the other like fixed, the non-fixed costs, right? So I love that and I think Dana, something that I've noticed that a lot of doctors get stuck on is this, the Anophis Mills, which is wild because these things have been around for like,   I don't know, 20 years now, it feels like they've been around for so long, but there's still such an area of they're either really working for you or they're really holding you back still in dentistry, which is crazy to me. But what are you seeing when it comes to that and what are you suggesting doctors do?   DAT-Dana (12:16) Are you?   you   I do feel like that for a lot of practices still just a big source of inefficiency. So I think that it really is like timing things, know what you can side book when it comes to meals, know how long pieces are going to take, know when it is more beneficial to just have the patient come back at a different time. And so I think that's kind of where we struggle, but yet doctors really want to use them because obviously they're paying for them, right? So it's an open expense, but in a lot of offices, it does take time and it is an area where we are   The Dental A Team (12:38) Yeah.   DAT-Dana (13:02) inefficient and we're just inefficient with the scheduling of it not necessarily the utilizing of it.   The Dental A Team (13:08) Absolutely, I completely agree. And I love them because it will reduce lab costs. But I think something actually that I haven't just thought of is, I don't know why I've never thought of this before, something that we don't account for, at least I don't, we account for the debt. So we have, you when we run through your P &Ls and we plug them into our sheet, we've got your true overhead, your top overhead, your pay, your debt services, and then what's remaining is your actual true profit.   But Dana, I'm sitting here thinking, well, we're paying monthly on this debt. we're saying where I was, what I was about to say was that it can and will eventually reduce your lab overhead. But realistically, that debt should be accounted in that percentage for the labs. And I've never thought of that before to like accurately reflect the true cost of labs. But I think that we're always finding another layer, you guys. I think that's like another layer that we could really help our.   our practices to be able to see what are you truly spending in the labs? And I had a conversation last week with a client. It was actually really fun. It's a husband and wife that I chat with. And we're always talking about their finances. It's very important. We've done a ton of work over the last two and a half, almost three years, to reduce their overhead by legitimately almost 20 % at this point. ⁓ But we've got debt.   And he's like, OK, well, we've got to add this. And we've got to this. This is our new BAM. we're like, yeah, we're going through it. And his wife in the background is like, when do we stop just doing more? And she's like, can we pay off some of this debt? And I said, you know, honestly, you've got $11,000 a month going out to debt. If we strategically start paying that down, because they do have profit, so they are saving in buckets. And if we strategically start paying that down,   Now that's 11 grand additional every month that you're pouring into buckets. So just like our personal costs, I think we do really well from the third party perspective seeing treat this like you do your personal banking as long as your personal banking is in line, right? Like you're paying off your debt first, kind of like the Dave Ramsey effect, right? Like why are we not Dave Ramseying our businesses?   but we're doing it in our personal life, but then it's so easy as a dentist to see the new scanner and be like, well, that's better than the one that I have. I'm almost done paying that one off. So tech, it's like girl math, right? Like I paid for the dog grooming $200, it was worth it. On Saturday with cash that I was supposed to deposit months ago, that was out of, like it was already out of my account, right? Like it was already gone. So I was like, oh, it's basically free. We're doing that with, I said my dog grooming was quote unquote free because it was money I hadn't accounted for anymore.   I think we do that with our purchases in dentistry. We're like, well, this scanner's already paid off, or this one's almost paid off. So technically, I'm not really adding. I'm just continuing instead of getting rid of it. And it's like turning in your car when you've just paid it off for a new car because you're used to having a car payment. So that was a long tangent on the lab space. But I think it was all pretty relevant. And I think, Dana, for us, that's a   Valid space to be able to say yes, you've decreased your lab costs with the mill and with the scanner But if we add back that debt payment right now your lab percentage is actually at this   DAT-Dana (16:32) Yep. Yeah. And I think that that's something like when I'm talking to doctors about purchasing these things or looking at these things, those are honest conversations that we have to have. Okay. You're absolutely right. That will save you on your lab. How many crowns do you have to do to see a savings? Right. And, and are you prepared to do that many?   The Dental A Team (16:44) Yes.   DAT-Dana (16:49) right? And how do we fit that many in your schedule? And so I think that those are conversations that yeah, like we have to look at those things because honestly, and truly, if we don't do enough crowns to save on our lab space, right? And then, again, it's like then we're talking about team members and it's like, well, we wait, right? Just just wait a second, because we made this decision. So now we just have to get the team to be efficient to hit a number of crowns that we need to actually make it lower.   The Dental A Team (17:04) That's just thinking that.   DAT-Dana (17:14) lab costs. I think these are conversations that we have routinely with clients. think these aren't always things that dentists in general think about when making those purchases because yeah, they look at the lab savings and they look at the fact that they get to grow what they offer. And these things are exciting. We totally understand that. But I think it is looking at all those pieces and saying also does this make financial sense?   The Dental A Team (17:37) Yeah, I totally agree with you. I was thinking too as you're speaking on like efficiencies and how many crowns will it take. Also, we forget how much time does it take from a human. So as we're being efficient with the schedule, you're also losing an assistant to go mill that crown, to go design it and to mill it. So there's like 30 to 45 minutes unless, I mean, there's a lot of practices you can cut it down and they're getting much quicker. So whatever, we'll say 40 minutes that you've lost someone.   that would otherwise be able to do the next patient. And that doesn't get accounted for in the employee cost where it's just a shift. It's just a shift. And being able to see all of those pieces and those aspects and make those confident decisions is massive. And then how long will it take to pay those things down at the cost, the fee, the rate that you're paying because realistically that, again, is your lab cost.   and you would be paying a lab for sure, but over the long run, is it going to be a big enough savings is a big consideration. And if you already have the mill, start thinking that way. Like, okay, well, what is my true lab cost? then supplies, I mean, everybody knows supplies and we're not in the, I think there was that massive increase, right? COVID with the PPE, like that got wild and we were at like 8%, but I'm starting to see people, like you guys are back down to the five, 6%. So I don't think that that's.   huge space but realistically the lab fees, the same doctor, ⁓ sometimes I'm like ⁓ how did we get GP dentists? How are we at a $15,000 lab bill? He's like well I like their work and I'm like so do I and then we need to find something cheaper.   DAT-Dana (19:22) ⁓ But yet. Here   we are talking about this number every month.   The Dental A Team (19:27) Yes,   yes, and I said that's fine, then we need a drop insurance company. So I think those are the conversations and it's just so easy to jump to say we're over staffed or we're paying too much money or we're doing too much overtime. When I see practices that have overtime, I'm like, okay, why? One, overtime is more expensive than another human. So are we understaffed and we need to divvy some more things out? And two,   Overtime is a huge indicator that we're inefficient somewhere. So it's either our schedule is constantly running behind because we're ineffectively scheduling, or we've got, again, like overlapping duties and just chaos going on when there's confusion in your brain, you're slower. And so when things are clear and clean, you work more effectively, you're more productive, and you move on things faster.   Huge spaces, huge spaces, but going back, I think to straight to the beginning, Dana, I love it. The first thing doctors for you to look at is exactly what Dana said. Production and collections, are you producing enough because you need the staffing for the schedule you should have. If you don't have the staffing and the schedule comes first, you're gonna be in overtime. You've gotta have the staffing. I'm not saying go hire a million people because in five years you want this.   Make sure you've got enough people to run the schedule that you want. Make sure that you're being productive, that it's getting on the schedule and that on the back end it's getting collected. If you're not getting enough new patients for the production, like all of those things go into it and that's why we make you guys fill out scorecards and watch trends and see it all in one space is because all of those things play a massive role and the first place it's gonna show up on your overhead scorecard is your employee cost. It's just.   the truth. That's the first place it's going to pop up and then from there you'll see all of the little ones but it's your biggest expense.   DAT-Dana (21:27) Yeah, and I think that what you said is and I talk about this all the time, like especially when we get a doctor that comes in and really is cash flow that is the reason that they come and it's I can slice and dice your P &L a hundred different ways but at the end of the day most of the things that I can slice and dice are low-hanging fruit and the biggest impact that we can make on those overhead costs and those percentages is to produce and collect more. Hands down, bottom line.   The Dental A Team (21:51) Yep.   Yeah. Which either means more efficient schedule and getting more people on the schedule or raising your fees and dropping insurance companies. Yeah. Yeah. Awesome. All right, guys. If you don't know how to read your P &L, by all means, reach out. We have all kinds of, you know, videos and podcasts and all kinds of other things that we can share with you. And we are always happy.   DAT-Dana (22:01) Yeah.   The Dental A Team (22:19) to help you in the best ways possible. So first and foremost, action item, go read your P &L, go figure it out, go see where your expenses are at, be really familiar with your bank accounts, with your P &Ls, with your debt services, treat it as though it's your personal money, because realistically, you guys, it is. You're a business owner, it is your personal money, so treat it as though it matters. And go look at that, look at your production, and by that we mean is your schedule efficient and actually productive?   Do you have 90 to 95 % of the time at the end of the day, you're hitting goal and you're like, that was awesome. Or are you 90 to 95 % of the time, like, what did I do all day? How is this my life? I'm so stressed out. You tell us, go do those two things. Love on your team. Make sure you have right people, right seat. You guys, ⁓ again, a million podcasts to discuss all of that stuff. Go find them. Hello@TheDentalATeam.com. We will find them for you and send them to you. You just tell us.   Dana, anything else you can think of aside from learning your P &L forwards and backwards, looking at production collections first and then looking deeper and reaching out to us?   DAT-Dana (23:26) No, I think you hit all three of the big ones.   The Dental A Team (23:29) I love it. Awesome guys. Okay, go do the things you guys. It is way easier than it sounds and it honestly is way more fun than it sounds. I Dana and I have both come full circle on our love of P &Ls and numbers and being able to find the little secret sauces here and there. go do the things, reach out Hello@TheDentalATeam.com when you're ready. We are here to help you forever. We're always here. And you guys drop us a five star review below. Let us know.   how this goes for you with your P &L review. Let us know how helpful this was. And again, go love on your team. Dana, thank you so much for being here with me today and we'll catch you next time, guys.

Kiera joins Dr. Paul Etchison on the Dental Practice Heroes podcast to talk about the infamous front desk and how to finally figure out what levers should be pulled and which should be pushed to get the department in ship-shape. The best part about this episode is that Kiera and Dr. Etchison make the steps to success easy to understand and implement. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners, this is Kiera. And today we are sharing a guest interview I did on another podcast. And it was too valuable not to bring you guys here.   this episode, you're gonna hear this host lead the conversation and then I'll wrap us up at the end. I cannot wait. It was truly one of my most incredible episodes and I truly hope you enjoy.   speaker-0 (00:19) Kiera, so glad to have you back on the podcast. It's always a joy having you on here. And I'll tell the listeners, I've worked personally with Kiera a number of occasions, someone I very much trust, someone I respect entirely in the industry and just knows her stuff and always a great guest to have you on. And today we're going to be talking about, you know, front desk stuff where   I work with a lot of clients. Do you work with a lot of clients? I don't know if you share the same regard. I would love to hear your opinion on this, but I would say most of the clients that I work with, the front desk tends to be their most chaotic and unorganized department. I mean, do you feel that you share the same sentiment?   speaker-1 (00:59) Yeah, Paul super excited to be on the podcast with you. Always enjoy a good chat and I mean, think proof's in the pudding. Do you remember the number one reason you called me to work with you the first time? Oh yeah, I was front office.   speaker-0 (01:12) I think it was the second time and the third time.   speaker-1 (01:14) It really all those times were and the answer is yes and this is why I created Dental A Team is because like Working in the dental college and seeing so many dental students like you guys learn how to Drop your box on an MO and like how do I have a perfect crown prep? You don't learn how do I do the billing and how do I do the insurance and how do I schedule patients like you learn how to have patient etiquette and great dentistry and so that's why I created Dental A Team like it's dentists and teams like hey dentist let's get you to rock your space and then let's work on the team side because   because even myself as a team member, there was no learning. It was like, just do it. And I'm like, well, what do I just do? And so I think the front office just feels so elusive. It feels so scary. And like, Paul, you're in someone's mouth. You're not like, ⁓ how do I do an insurance claim? And so I think there's so many nuances, but also for dentists, the front office is the gatekeeper of your money. Like they're the ones who schedule for you. They're the ones who present your cases for you. They're the ones who collect the money for you. They're the ones who bill for you. So so much of your financial freedom and like,   your paycheck is also directed by a department you don't even understand. So I think that that's why there's so much just like, it's not conflict, it's just almost like unknown and it feels daunting. And so you don't even know what levers to push or pull because you don't even understand how the how the engine works. It'd be like, hey, Kiera, my car is making a sound and I'm like, good, I don't know what to do. Like, that's not even my realm. And I think that that's how a lot of dentists feel about the front office. So, yeah, that's why that's why I exist and why I love to   be on the podcast and share because it doesn't need to feel daunting or scary, nor do you need to do it all. I think just being aware and knowing what things to look for, what things you can expect and having a hopefully a trusted voice in the industry where like, hey, I'm here, no judgment. Like just ask all the questions and let's help you guys get your team up to par. And also for team members, cause they, lot of times don't even know what they should do either.   speaker-0 (03:05) Yeah, absolutely. They're just thrown in there and said, here, figure it out. Do it. Just answer the phone and do all this fun stuff. I mean, like, I think what struggles for dentists as practice owners is we just don't understand, like you mentioned. We don't understand, like, how to send a claim, how to look at an insurance breakdown. But whereas every other element of the practice, we have a deeper understanding on it. Do you think, I mean, I'm sure it would be beneficial, but is it necessary for a dentist to learn everything about claim submission and all these things?   front desk related? Or can we get by with some more higher level organizations such as you provide?   speaker-1 (03:41) I think, Paul, it depends on who you are. think Paul Etchison, I would say you probably can get by with some high level. You got it, you got it figured out, you can sift through. For some other doctors, they want to at least know. But I would say it's a blanket statement across the board. I think at least having a slight awareness, go up to the front office and just sit there and be like, hey, walk me through how you submit a claim. ⁓ I think you even knowing some of the jargon, the language of   what's going on up there. Like, can I see an EOB? ⁓ That's like, and I think it's kind of like, go back Paul, being a business owner, I equate front office to like a PNL and CPA and bookkeeping. We have all learned how to run a business without being a CPA or a bookkeeper, but it's because we're in the language of the PNL. And I think, how can you get into the language of the front office? You know yourself, but.   I think abdication and just like delegation, like hands off is probably a dangerous space to be, think for any business owner. Like I don't want to be in sales, but if I don't understand the sales process, that's not going to work. Marketing, like, okay, great. But I need to at least understand the nuances of it. And I think that's the same for front office. So I would say as a simple blip, why not just go up and listen to how your front office schedules? Why not go up and just see how they submit claims or verify insurance?   And then, yes, I would talk to and listen to podcasts by the Dental A Team or other trusted individuals in the field. ⁓ We have online courses that we've created for all of these. Not so dentists learn it, but just to like, what's kind of my, I don't know, like front office for dummies, like go back to those books that they had, like, what's my quick overview to where I'm not going to get screwed over, I'm not going to get embezzled from, I'm going to know what to expect of my team. And I'm even happy to share even simple job descriptions of what those roles   can and should be doing. I think even that knowledge alone helps doctors just feel more confident and competent of like, ⁓ my office manager should be acting like a COO. My billers should be acting like a CFO or an accountant. Like they should at least know this and be able to bring things in. And my over 90 should be know more than 5 % of my collections. Like knowing just those little pieces, I think ⁓ that's just going to give people more confidence. But again,   equated to how you work with your CPA and your bookkeeper. You didn't know that, but you were immersed in the language of it. And I think the more you can just look, know, learn without doing. And I'm talking like this is like a week or a month. Like it's not like years and years. Like you could just quickly get affiliated with it. But I think audits and spot audits once a quarter would really be beneficial. And if you're a hands-on person like myself, literally have your front office have you like submit one claim and submit and   put in one payment onto the software, ⁓ do one insurance verification, do one scheduling. It might feel weird, but just like you have your front office come back and watch a crown so they can explain it in a treatment plan, just doing it one time also gives you a lot of familiarity that I think you can catch a lot of things just because you almost know what does A plus B equals C, how does that equation actually work.   speaker-0 (06:54) Yeah, and I love that CPA analogy because that makes a lot of sense. Like we don't get deep into the bookkeeping and deep into the profit and loss, but we do know enough that we can use it. You know, and I see with like the front office is that a lot of dental practice owners, just don't see the value and they just don't see like why to provide the training out there. And it's such a large part of the practice. I mean, just like, like if you could like pick just a few, what are some downstream things that happen that us as owners see that is more visual to us?   evidence of lack of training upfront.   speaker-1 (07:27) Yeah. ⁓   Paul, I don't disagree and I think it's something crazy because it's like hygiene is so important and so we like focus a lot on hygiene and make sure it's there. But your front office is the, I call it like the bookends of the practice. They're the initial ⁓ information for the practice and the first impression and then they're also the last impression. And I can't tell you how many doctors I'm like, Paul, you're amazing, but your front office is actually destroying your business and you don't even know it. So things that you might not catch or see are sometimes like your front office with billing, like look at your review.   because if your billing is having problems, it will pop up in reviews and they'll say like, they charged me wrong or they didn't quote me right. Like that's gonna do some red flag alerts for you just to be able to quickly see. Usually the billing issues downstream are gonna show up in the reviews and patients leaving the practice that you might not even know about. ⁓ Other things that I think you can catch are like, if you have any type of recording of phone calls or have a family member that you trust, just be a random new patient with air quotes on it.   and give feedback of how they were treated on the phone. I think that's a really good way to find out because if your front office puts them on hold or they don't have like genuine care and customer service centric, patients are going to leave that you don't even get the opportunity and you're spending all this money on marketing. But then our front office is like, could you please hold? And it's like, great, super happy to be put on hold or I can't get you scheduled in or even like, I think sometimes dentists, you.   Kind of like myself, when I go into a practice, I'm like a creepy little hangout behind the scenes. Like, doctors, if you have a little bit of downtime, just go like hang on the wall and listen to how your front office team is answering the phones, how they're presenting treatment plans. You probably like, areas that I see a lot of opportunities that are missed are, how are we converting our phone calls and getting patients on the schedule? How are we scheduling? Like, are my patients saying, I cringe when I go in. I cringe when I hear phone calls.   I cringe when I hear another scheduling. I cringe when we're presenting treatment. If a patient's like, I'll just wait. They're like, OK. I'm like, OK. No, like, we should go past this two times. There's ways to do it. Or if a patient calls about a balance and they're like, it's OK. We'll just write it off. And I'm like, we're writing that off? ⁓ You can look at audit trails to see what is being written off on your accounts in billing. ⁓ You also can look at your AR. You could quickly just run the AR report. You don't even have to know.   A good benchmark is less than 1 % of your collection, or like one month's worth of collections should be all that's in your AR. So if you're producing 100 grand, we should have no more than 100 grand in total AR. So those are just some downstream of, think, like really making sure our schedule's full and we're treating patients amazing so they're not leaving before we even get that opportunity. Are cases being closed? And like we've got great verbiage to close cases.   And then honestly, like there was a practice and I walked in and there was a huge stack of checks and I was like, what are these doing? They're like, I just don't have time to enter those. And I'm like, well, we don't have time to like pay you either. So get those checks in like really truly. I'm not trying to be a jerk, but like you've got to get these in. ⁓ And then looking at the claims and how much AR sitting in there just to see, and then doing a quick audit trail to see I had a practice. had about, gosh, about a million dollars worth of AR.   And I was like, is high. And they're like, yeah. Like if we can't get in touch with the patient, we just write it off. And I was like, I'm sorry, what? Like you just write? They're like, yeah, we try. But like, if they don't answer, we just write it off. And I was like, so that's like not allowed. And we need to have the doctor approve those. So I think some of those little pieces, and those can be set up with audit trails or permissions within the software. And I think even just some of those safeguards can really help a practice.   Like these are, think, a lot of red hot fires that could be worse than you realize. Dr. Paul, you could be doing amazing dentistry, but if your front office team is not great on the phone, not great with case acceptance, not great with billing, you might accidentally be losing a lot of, like there's just a lot of open holes and you're trying to put in more by diagnosing more and doing more dentistry at the top. But our buckets got quite a few little leaky holes that even if we put like patched a couple, you'd see your practice grow a lot more with minimal effort.   speaker-0 (11:47) Yeah, I always like to think of the idea that if we've got like a $1 million practice and typically we see case acceptance in like the one third, like 33 % ish, you know, when we're looking at a fee. So you would think that we're diagnosing $3 million. So most doctors will focus on the things such as like, well, let's work on the way I talk to the patient. Let's work on this. Whereas completely missing the fact that, I mean, just even getting a 5 % increase in case acceptance that would come from training on the front desk end versus   stuff that you would do on the back. So it's like, it's a valuable part of the office. But, you know, I'd love to ask you, we've got this part of the office that is a lot of competing demands, a lot of different things to do at once. And what I see is doctors often getting upset at their front desk when they're not filling the schedule because the doctor has a cancellation and now the doctor has time to like say what is going on and they go to the front, they say, well, who's filling the schedule? And everyone's like, well, we're doing this, this, this, and this. How do you, as an owner, like,   help a department see these competing demands and have the right sort of priorities.   speaker-1 (12:53) Yeah, Paul, there's a great book ⁓ that I am obsessed with this year. We sent it out to a bunch of people and let's see. Hold on. I'm looking it up.   You know, I really love it. Clearly. I think it's called Begin with We. Let me just double check myself on it. I'm pretty confident looking it up real quick. ⁓ It's We. Yes, Begin with We and it's by Kyle McDowell. And it was something that I really got obsessed with this year because there was a one of his 10 rules is outcomes over activity.   And I realized that I think that that is one of the greatest hiccups in the dental practice is we're so obsessed with activity, but not outcomes. And so in a dental practice, I'm really big on what is the outcome that this position needs to get.   I don't want them and I used to do this. Like I used to have end of day checklists that were like front office team needs to make 25 re-care calls. And then I was like, why am I saying that? What I really want from those 25 re-care calls is I want a full schedule and I don't want my team to be perfect, but I do need to make sure that the main outcome. So like one main outcome or KPI or metric per position and they know and like some people are like, Carol, how do get your team to do this? And I'm like, my team knew that if our schedule was not full, they were not going home.   like period, like you're gonna, I don't care, you're gonna stay until eight o'clock at night, but like that schedule is expected to be full. And it's not that I'm like driving hard lines. It was, this is the most important thing. So my scheduler, their goal is that they need to have my doctor scheduled to goal 90 % of the time, like we are scheduled to go or it's front office team knows that my hygiene schedule needs to be completely full with all confirmed patients because don't worry, they play games and it's like, well, my schedule is full. And I'm like, yeah, well, half of these weren't confirmed. They're gonna be no shows. So it's a...   My schedule is full or we're allowed one hygiene opening with all of our hygienists per day. But like by end of day, this needs to be done in every day that that's our goal. And our goal is to make sure that hygiene is up to goal 90 % of the time. We track it daily. We track it weekly. We make sure they're there. My treatment coordinator, my doctors need to be up to goal, like to their scheduled daily production goal. That's the expectation every day is that they're scheduled to goal. And when I look at the course of a week or a month, my expectation is that 90 % of my days, Paul, you're hitting your daily goal.   Well, now that and that's like, that's their main focus. I think so often we're like, we want the schedule full, we want the patient experience, we want this and we want that. But I'm like, if I can simplify it for my team, just like my AR, my AR needs to be less than one month's worth of collections and I need less than these amounts per category. Great. There's so many other things they can do that they can get busy and like, I got to answer the phone. But if I know before I leave, like the way I win and the way I check my day off is.   I've got my doctor scheduled to goal, I've got my hygiene schedule full and we've got our months collections done. Those are three of your biggest areas. Of course there's a thousand things, but when we lock and load on that and my doctor needs to diagnose X amount, ⁓ it does also then impact our case acceptance because guess what? Now that treatment coordinator is like, shoot, I have to get Dr. Paul up to, I don't know, 5,000, 8,000, whatever your daily goal is. And I know that that's my expectation and I'm going to be reporting every single week on this.   And what happens if I don't hit goal? So some people incentivize with bonuses. Some people, this is just part of your job description. Some people are meeting on weekly one-on-ones and like helping them through it. Some people like treatment coordinators work with their doctors and they review treatment cases every single week. But if you can laser focus each one of them, but it's not a would like to have, it's a must have as a culture. And we are a culture of we hit our outcomes consistently and we don't miss those. We don't have to be perfect, but that's what we track and measure by.   That's how you improve at practice. And then all the other noise goes away because me as a team member, I'm not trying to compete for what I think is most important. You've helped me know and we've aligned and we've agreed. And I know what's going to be the outcome if I choose not to. And then everything else kind of falls into place. As a front office team member, there's a lot to do. But I think just giving one or two really helps streamline that.   speaker-0 (16:56) So like what I hear you saying is that if it's important to you as the owner, you've got to.   make it important to the team as well. And that's by discussing, making it a focus. Yet, I find that a lot of practice owners are very scared, and I don't know if scared is the right word. Maybe fearful of ⁓ pressing too many buttons up there. know, like upsetting people, over-asking, asking too many things. I mean, do you think that practice owners need to have a mindset shift around the leadership that comes with the front office?   speaker-1 (17:29) I think it's a...   I don't know, like it's almost like a family motto and it's a team motto. Like we all work and contribute and each of us is part of this bigger whole. And so like if Dr. Etch does not diagnose enough dentistry for us, like that's a broken part in our whole like wheel. And I need to be as a team member able to count on Dr. Etch to be on time for our patients and to diagnose enough treatment for us. Like that's his part of our puzzle. And if he doesn't do that, I need to hold him accountable. And so it's not a Dr. Etch's   like top dog supervisor, we're all part of this to make a hole and we all need to be able to have like go to five dysfunctions of a team. Like how can we have more healthy debate and call each other out? ⁓ I love thinking of sports analogies where like they want to win. We all know what like win on the scoreboard looks like and I can only imagine like, could you imagine like we'll just use the Chiefs. I like everybody knows the Chiefs like right now. So like could you imagine Patrick Mahomes?   Like someone doesn't block for him and he gets completely smashed and he's like, Hey coach Reed, could you please tell the team to tell them to block? It would be ludicrous. Like Paul, you even laugh about it because it's so ridiculous. Instead in the moment he's like dudes block for me. Like I'm not, we're not going to win if you don't do your job. But yet in the dental office, we don't see ourselves in that way of being able to call each other out when we're not, we're not doing our part of the puzzle to win on the team. And so I think doctors, I think that's the mindset.   mindset shift of you should be able to hold them accountable just like they should be able to hold you accountable and if we see it, a lot of times I like these KPIs to be up on a board where it's visible and it's either green or red and my name's on it and I know that I've got to contribute and we look at this whole family aka your practice every week and are we green or are we red? Did Dr. Etch hold up his end of the deal? Did I hold up my end of the deal? Did our other person hold up their end of the deal? And when you start to see that,   It's like a sports team and we say we have this scoreboard to know if we're getting the W at the end of the day or if we're getting the L and we have to call each other out when we're not. Yes, we're here to help, but we also are a team of outcomes over activity and a team of ownership mindset where I own that and I make sure that I'm blocking for you so you can like go and win the touchdown. But all of us are winning collectively together. We don't just have a superstar all star. It's a collective effort. So I think.   Yes, you can be concerned, I think doctors, you push buttons when you come up and you're like, who's filling my schedule? Rather than maybe you hang out and just listen for a minute and hear how things are going, that you could then take that into coaching in the future. ⁓ You are always praising good behavior, but you have a clear scoreboard. It's like you don't have to go up there. But if we're missing the scoreboard, then we have conversations more consistently, so it doesn't feel out of the blue. We're able to coach and counsel more often, and that's just part of it. We call each other out in the moment rather than like,   talking around each other, we call each other in the moment.   speaker-0 (20:26) I love like just the idea of that it's a culture piece and you make a part of your culture and it's more like macro level. It's like we're looking like, like you mentioned, the outcomes over the activity. ⁓ if, if I'm a doctor and I'm listening to this podcast right now and I'm like, yeah, that sounds great in theory, but that would never work in my office, not with my personnel and not with my team. They wouldn't take that sort of constructivism or that, that feedback and they wouldn't have that, that team attitude. And I deal with this a lot with coaching clients and I'm sure you do as well.   It's a culture change that's required, but it could make the owner's life so much easier if we just only had to focus on the outcomes and not so much micro things. How would you suggest a doctor maybe have this conversation with their front office team to say, like, I want it to be more like this. This is what my vision is for this. Help me get to this point. Like, what do you think that would sound like?   speaker-1 (21:22) Yeah, and I do love this. This is why we coach like doctors and teams. This is why we come in because sometimes an outside voice is easier than an inside voice, right? Like I get it. It's scary for me. This is why like know yourself and be free. And if you're not the one that's like I'm good at setting a vision, but like holding lines like this is not my jam rock on like you need a good pair to you. That's a great office manager who's really good at communicating this and getting a team on board. So I think like sometimes doctors show they've got to be   the producer, the diagnoser, the sales, marketing, all the pieces plus the accountability. I'm like, know what you're really good at. Paul, I look at you, you're an amazing visionary, you're really talented at dentistry, you're great at culture, and your office manager was kick a next to you. She did so good at holding pieces together and you would bring in training to give her support so they could grow to the next level.   You are like you're like I'll kind of do it, but like that's not who I am. I'm the same way I've got an operations person next to me and can I do it? Yes, but is that my zone of genius? No, and that doesn't mean we abdicate and we're like, well just because I don't like it don't do it, but I think like if you're really good at this then rock on and do it.   But doctors, we need a vision of where you're going. And that's your main thing that we need from you of like, what does this look like? Where are we headed and why? Like what's the lighthouse on the hill that we can all rally behind? And then we need a really good like leadership team or office manager next to us. And every time I talk to doctors about joining us in consulting, my first question is like, great, what are your issues, problems? Like tell me about your practice and who's your implementer next to you. And if they don't have a strong OM next to them, I know that that's 90 % of their problems. So we need to fill that seat next to them because   a good yin and yang, Paul you know this just like I do, they need to be that accountability person. You're drilling and filling, but then that becomes part of our culture and I think if you've never been this way, a good way to take this into action is like let's have a team like state of the company or like next vision or whatever you want to call it, but like this is how we've been operating.   And this is where we're moving to and this is why and this is how it's going to make all of our lives easier. And I understand that it's going to be a little jostly and hey, so maybe you hire a coach or consultant that's going to help with that. Maybe you and your office manager rally. But I have found and I have seen that a lot of times having somebody outside can help. Like Paul, that's why you hired us is because like we needed an outside voice even though we were saying the same thing.   to come and I love all of our consultants, we've been team members, we've been in the front office, like we've been there, done that, done it successfully to really empathize and understand. But I think it's gotta be a, is where we've been, this is where we're going, this is why. And if a doctor were to say, that's not my team, they won't relate to that, I would say, look at you first and say, like, choose your heart. If your team's that way, like, do you really wanna move into this next layer? Like, how bad is that pain?   Because if you're not willing to do this, your team's not going to follow you either. But you are the culture setter of your practice. So what you tolerate, it's not what you say, it's what you tolerate. And so that is truly your standards of the practice. So I would say it's also a, you got to have like a little like conversation with you in the mirror of, I really willing to change my culture? Am I really willing to go through the like, there is a chasm you've got to cross.   But the other side is truly beauty and it does work and teams do actually thrive if they know how do I get my win? What does my doctor truly want from me? And teams genuinely do want their doctor to thrive. Like that's why they're there. So I think you have to be committed to holding that line, to driving that vision, to having the uncomfortable conversations and making them comfortable and having a really good person next to you. It can be a DA, it can be an OM, it can be a hygienist.   But I think a lot of times having two voices that move it forward oftentimes are easier. But doctors, you've got to be a really strong lighthouse on the hill. And you've got to be committed. And you're willing to go through the effort to change a culture. ⁓ Culture doesn't happen overnight. Culture is a slow burn that takes a while to turn. ⁓ But I think it's like the Titanic. You don't think it's moving. But then when you look up, it has made progress, even though it didn't feel like it. And I think that that's the same with culture.   speaker-0 (25:35) Do you feel that, I mean, it's almost like, and I see this with my clients, is that they're focusing on the wrong area. Like, we're looking at, someone might reach out to you and say, hey, my front desk, I want them to do this, they're not doing this. I want them to do this other thing. They dig their feet in, they say no. I mean, can you tell the story of a recent client that you worked with that maybe came in and was pointing a lot of fingers, but really, it just needed to look in the mirror?   speaker-1 (26:01) Yes, this happens often. And I think it's like a whack-a-mole. And I think that that's why people do reach out for coaching. I think that they recognize that I'm spinning all these tops and I just don't know where I need to go. And it's like, great. So a recent client that I would say they were so obsessed about their hygiene department and they were trying to run around. They're like, we need to fix this, we need to fix that.   And I was like, actually what you're saying with all these words that you don't realize is you just want more profitability. You're stressed out of your mind. So you're going after all these different things when we just need to get your profitability dialed in. We need to figure out like where are we cash bleeding and fix that issue because your hygiene department probably only needs like a small uptick, but you're after that. You're after this person, you're after this, but your real main problem is your cashflow low. Like that's it. And that's a you thing. That's a you not knowing business. That's a we need to fix that.   And then we look at which systems do we need to implement or which department do we need to go attack that's going to actually fix that problem for you. And so I think so many times people want to, like we hear podcasts, right? So it's like, okay, I'm taking notes today. I'm going to go check in on all these KPIs. But sometimes like something I love about how we consult is a lot of consulting companies like ABCD, you got to do that. And for me, I look at, all right, what are we already doing really well?   what is the true pain point of the practice and what's the one, two or three things that are very easy changes that are going to exponentially get you out of the problem you're in and move you forward. I might have a set way that I want you to say a phone script. I might have a set way that I want your case acceptance to go but those might not be the root issue and the root issue might be you as a leader need to get us a vision. I will tell you Paul, we had a mastermind in person and people were like complaining like my team's not bought in, my team's not bought in and I was like all right guys, I just have a quick question.   If I were to walk into your practice today, how many of you like talk to your team, you're not allowed to give them influence. How many of them could tell me where we're going and like where we're headed in the next five to 10 years? They did not raise their hands. And I was like, that's your problem right there. You have not given this team where we're going, why we're going. And so they're just rowing their own little boats over here thinking they're doing the most important thing versus I'm headed towards this. This is my number. This is how I win. And you gave them that clarity.   and you looked in the mirror first and got the vision. So I say, this is twofold. There was one of, you need to give the vision to your team. You need to have the clarity of where you're going. And second, instead of playing whack-a-mole and like trying to fix every little thing, what's our true root problem that we need to solve? And if things are going good or like mostly good, let's go after the fastest, easiest levers. Like people are like, I need more profit or production. I'm like, okay, what are the easiest, fastest ways? Increase our production, increase our collections, decrease our spending. Production.   diagnose more, close more cases, look at our block scheduling and look at our hygiene. Like those are like your simplest easiest ways and make sure like our schedules fill to goal. Like that's really there's not a lot that we have to do that I think we sometimes over complicate when we could simplify and make it a lot easier. And I think that that's probably the whole message of this of there. I think it's actually a lot easier to get to where you're trying to go. I just think like go all the way back to the beginning.   It's like my car is making this sound and I don't know how to fix it. So I'm going to try the spark plugs. I'm going to try the brakes. I'm going to try the da da da. When really all you needed to do was just like fill it up with gas. So just finding that simple piece I think is where people, it's hard because they don't know. So they're going to play whack-a-mole rather than give me the vision, get the numbers dialed in and let your team thrive in those departments.   speaker-0 (29:39) I couldn't agree more. I love that you said that. I think that's going to be so useful for so many people to hear. Talk about what the Dental A Team is up to this spring and how people can reach out to you if they want to learn more.   speaker-1 (29:51) Yeah, we are always like, we're just here to help. So we do doctor and team training, we do virtual and in-person. We have in-person masterminds, which are super fun for doctors to get connected. And I didn't like to be the owner that like, I go get rallied and then my team doesn't. So I'm really big on like, let's rally you and your team so you don't have to try this. Like, got super pumped on the podcast, but like, hey, OM, could you go listen to this podcast and do your job better?   So we do a good job of blending for people. so, yeah, in February we're in person and then in April we're doing our master, our summit. So we always do a summit. And if you guys tell us that you heard about it ⁓ on Pulse, definitely you will get ⁓ a VIP ticket, but that's going to be on April 24th. It's a four hour CE. It's our amazing summit. Head on over to TheDentalATeam.com or you can email us Hello@TheDentalATeam.com I'd love to have you there.   But yeah, if you're like, gosh, I just need help. We do like a full practice like autopsy with you and like, hey, let me just give you some free advice. Let us help you out. But yeah, anyway, we can help you and your team streamline. So doctors can be amazing doctors and CEOs. Teams can level up to their highest potential and we do it together. Conjecture like Paul, Paul's an amazing doctor. Like talk to him about like doctor mindset. I don't know how to tell you how to do a fill. Like that's Paul's world, but how to get your team on board and how to rally with you and support you in the life you deserve. That's what deadly teams about. And   I would say doctors, be selfish. You're CEOs. You should be the dentist. You should be the CEO. You don't need to be the everything. You don't need to know all the front office. are people that can help you and support you. ⁓ But learning that and getting your team the tools, that is your job to do. And I would encourage you to reach out if we can help in any way. And always, always a huge fan of Paul and his group. And listen to Paul. He's got brilliant ideas. He's one of my favorite dentists that I've ever coached. And he's an amazing person at culture and.   of being able to drive people to results. And I think I'm just a good jelly to his peanut butter. We do the team side. do the helping your doctors get to the life they want through team execution.   speaker-0 (31:50) Awesome, Kiera. Thank you so much for coming on the podcast. I always enjoy having you on, love connecting with you and listeners. Go check out Kiera's stuff. She's brilliant. She is a brilliant person and she knows how to get your team on board and to do the things that you want them to do. So thank you so much, Kiera.   speaker-1 (32:06) Thank you. I appreciate it so much, Paul. Thank you so much.   The Dental A Team (32:09) All right, Dental A Team listeners, that was the guest interview that I absolutely loved. And I hope that if there was one idea that stood out to you, don't just agree with it, but actually go implement it this week. And if you need help setting this up in your practice or you need help just navigating or need a friend, head on over to TheDentalATeam.com and I'll be able to help you guys out. Click on the book of call or any way that we can support and serve you. That's what we're here for. That's what we're obsessed with. And as always, thanks for listening and I'll catch you next time on the Dental A Team podcast.