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In this episode of 'Building Great Sales Teams,' the host explores the critical difference between selling multiple products and cross-selling. Drawing from his extensive experience, he emphasizes the importance of specializing in a single product to retain deep product knowledge and brand loyalty. He elaborates on how fluid cross-selling of additional products post the main sale can enhance customer experience and drive sales success. The episode also touches on practical examples like integrating Check Sammy's partner program for roofers and other service providers. Additionally, the host updates listeners on the upcoming launch of 'TXBizDad' podcast and expresses gratitude for the show's strong listener support and positive reviews.Chapters00:00 Introduction and Episode Overview00:40 Consulting Business and Partner Program02:01 History of Selling Multiple Products03:02 Challenges and Strategies in Cross Selling07:43 Effective Cross Selling Techniques10:54 Real-World Examples and Objections14:31 Podcast Updates and Listener Appreciation Thank you for supporting Building Great Sales Teams! If you want to learn more about our host Doug Mitchell or get free BGST resources go to www.salesprogrambuilder.comAnd don't forget to visit us on Apple Podcasts to leave a review and let us know what you think! Your feedback keeps us going. Thanks for helping us spread the word!
"Buyer Knowledge is far superior to Product Knowledge." - Scott Ingram in today's Tip 1834 Learn more at DailySales.Tips/1834 Have feedback? Want to share a sales tip? Email: scott@top1.fm
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
In this episode, Dr. Michelli reflects on a pivotal experience that reshaped his approach to customer service training while working with Godiva's retail team. The realization struck during a disappointing lunch at a new restaurant, where the server needed more essential product knowledge about the menu items. This highlighted a significant oversight in customer service training. Dr. Michelli revisits the fundamental lessons he incorporated into Godiva's training, emphasizing the necessity of ensuring every team member grasps the basics of the products or services they provide. He outlines five critical lessons for any business aiming to elevate its customer service: Master the Basics: Employees must thoroughly know the products or services to foster trust and demonstrate competence. Experience Beyond Aesthetics: The entire customer experience should be meticulously designed, extending beyond visual appeal to include all aspects of service interaction. Empathetic Problem Resolution: Training staff to handle issues graciously can transform potential negatives into positive experiences that encourage customer loyalty. Hiring with Heart: Focus on recruiting individuals with a natural inclination towards service, as a service-oriented personality is crucial for genuine customer engagement. Aim for Customer Happiness: The ultimate goal is for customers to leave happier than they arrived, creating memorable experiences that drive repeat visits. Dr. Michelli reminds listeners that what might seem obvious, like product knowledge, is often overlooked, underscoring the importance of not taking "common sense" for granted in customer service. Listeners can obtain a detailed infographic based on this podcast from Joseph's website. Additionally, those wanting to speak to Joseph are encouraged to contact him directly. If you find value in this podcast, please like, rate, comment, share, or subscribe! 4
Episode Title: How to Close the SaleHost: Connie HolmEpisode Summary: In today's episode, we're diving into one of the most crucial skills for service-based professionals—closing the sale. Connie Holm shares strategies learned from recent experiences at major events like the National Women's Show and the Ottawa Wedding Show, where she and her team showcased Spa Olivia's offerings. Whether you're dealing with hesitant, interested, or straightforward clients, Connie's insights provide a roadmap to making closing the sale feel effortless and rewarding.Episode OutlineIntroductionWelcome: "Welcome to ‘Outside the Treatment Room,' the podcast about the business side of the beauty industry. I'm your host, Connie Holm, and today we're discussing closing the sale—a critical skill in our profession."Personal Story: Connie discusses her experiences at recent events, the types of customers she encountered, and the methods she used to draw them in and start meaningful conversations.Client Types & Closing StrategiesTypes of Event Attendees:Non-Looker: Uninterested and avoids eye contact.Curious but Cautious: Interested but wary of a sales pitch.Direct Communicators: Upfront about their interest or lack thereof.Sales Strategy Outline:Strategies for interacting with each client type.Tips on keeping prospective clients engaged and interested without being pushy.Closing the Sale Steps:Step 1: Prepare Yourself & Your TeamKnow Your Products/Services: Confidence in your offerings instills trust in clients.Understand Client Needs: Practice active listening to align recommendations with their goals.Build Genuine Connections: Personalize interactions to build trust and rapport.Step 2: Educate, Don't PushPosition Solutions, Not Sales: Present products/services as solutions to client needs.Incorporate Storytelling: Personal stories like Connie's experience with laser hair removal offer relatable solutions.Recommend Naturally: Mention products/services as part of the treatment process.Step 3: The Closing ConversationSet the Stage for Next Steps: Offer clear next steps or product recommendations during and after treatment.Use Positive Language: Confident, direct phrases resonate more with clients.Gauge Interest with Questions: Use open-ended questions to invite client feedback.Step 4: Handle Objections GracefullyNormalize Objections: Objections are natural; handle them confidently.Feel, Felt, Found Technique: Empathize with client concerns and offer reassurance.Offer Alternatives: Provide budget-friendly options or suggest signing up for promotions.Step 5: Seal the Deal & Follow UpClarify Next Steps: Guide clients clearly toward booking or purchasing.Book Next Appointment: Like a dentist, encourage clients to book their next visit before leaving.Episode ClosingQuote of the Day: Lori Richardson says, “Selling is really about having conversations with people and helping improve their company or their life.”Final Thoughts: Closing a sale is about meeting client needs and building a trusting relationship. Confidence, empathy, and preparation are your biggest allies.Social Media & Contact: Follow @rosegoldlearning on social media or email info@rosegoldlearning.com.Subscribe and Share: Don't miss an episode—subscribe on your favorite podcast platform and share with others who could benefit. Thank you for tuning into this episode of the Outside the Treatment Room podcast! Connect with Us:Instagram: www.instagram.com/rosegoldlearningFacebook: www.facebook.com/rosegoldlearningEmail: info@rosegoldlearning.comIf you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!Stay inspired and keep growing!
Mike Van Ryn and Ariah Daniels join this week's episode to preview the Zeigler Auto Group Product Knowledge Championship Series set to kick off this Wednesday at Subaru Schererville.
Podcast guest Tony Hall: financingfutures.co.nz Chapters 00:00 Running Two Businesses in Different Countries 04:40 Success in the Mortgage Lending Industry 08:49 Marketing and Staffing Considerations 11:59 Maximizing Loan Approvals and Client Satisfaction 14:27 The Importance of Getting Deals Done 20:57 The Benefits of Hiring and Training Young People 26:12 The Impact of Young Employees on the Business 28:36 Finding the Right People for the Job 35:43 Building Relationships and Referral Partnerships in the Mortgage Business 50:00 The Differences Between the Mortgage and Life Insurance Businesses 52:58 Persuasion and Product Knowledge in the Life Insurance Industry 57:20 The Challenge of Pricing and Convincing Clients in the Insurance Business
Angela Isherwood of Olive and Atlas Travel discusses the intricacies of crafting the perfect accommodation plan for clients based on their preferences and expectations. From building strong partnerships with suppliers to mastering product knowledge and selling with conviction, Angela explains all the components that play a part in creating client-centric experiences that exceed expectations and foster long-lasting client relationships. She also dives into her methods for asking the right questions during client intake calls, the importance of balancing the luxury of different properties across a client's itinerary, and how to effectively manage and organize travel information for optimal efficiency. Angela also emphasizes the value of first-hand experience in travel and the need to continually educate yourself in order to provide the best client experience possible. Connect with Angela Isherwood: oliveandatlastravel.com Today we will cover: (02:10) Angela's journey into the travel industry (05:30) Nurturing product knowledge and client relationships (11:45) Ideal questions to ask on the intake call; Loom video proposals (22:10) How to balance luxury and functionality when planning accommodations (26:55) Investing in FAM trips and trade shows (31:55) Building expertise and selling with conviction (33:10) Key questions for hoteliers (44:15) Building strong supplier relationships (50:30) How to organize property information efficiently (54:00) Promoting properties with confidence Listen to Episode 84: Summer Tech Series: The Hive with Whitney Schindelar SHOP THE WORKFLOW TEMPLATES tiquehq.com/shop TONIC: tonicsiteshop.com Get 15% off your purchase when you use the code, TiqueSentMe _____ JOIN OUR NICHE COMMUNITY: tiquehq.com/niche FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com
By: Kate Nwagu --- Support this podcast: https://podcasters.spotify.com/pod/show/adbond-e-staff-trainings/support
shoutout to LEWIS BASS (link below) https://www.instagram.com/lewbass71/ https://www.facebook.com/share/zuXD7kYFD7XugiwP/?mibextid=JRoKGi If you're a salesman seeking help to better your career, book your 1 on 1, contact me Kyle Galaz through Instagram DM or Facebook Messenger. https://buymeacoffee.com/poor2pro Supporters: Gold Sales Titan Members: (30 of 30 Gold Slots Available) Silver Sales Titan Members: (200 Total Silver Slots Available) Bronze Sales Titan Members: (1000 Total Bronze Slots Available)
Kathleen Chan, founder of Calico, shares her background, starting in tech at Microsoft, before creating and scaling two different brands. She emphasizes that efficient product sourcing and maintaining quality is crucial for scaling businesses. Calico serves as a sourcing and production co-pilot for brands, specializing in apparel, footwear and accessories. Calico offers a vetted roster of ethical and innovative factories and provides comprehensive tools to streamline the entire production process from design to payments.- - - - - - - - - - - -Calico website https://www.joincalico.com/Calico LinkedIn https://www.linkedin.com/company/calicoai/- - - - - - - - - - - -Show Notes:01:16 Revolutionizing Product Sourcing05:29 Navigating the Complex World of Manufacturing and Sourcing10:05 Global Sourcing vs. Local Manufacturing13:35 Ensuring Quality and Ethical Practices in Manufacturing19:57 Navigating Supplier Relationships and Inventory Risks23:57 The Importance of Trust and Quality in Supplier Partnerships26:32 The Role of Product Knowledge and Industry Experience29:04 Leveraging Community and Industry Connections- - - - - - - - - - - - Additional Episodes You Might Enjoy:How Slowtide Turned Towels Cool and Built a Multi-Million Dollar Business in the ProcessHow Product Seeding Helped Scent Lab Garner Millions in Earned MediaHow Deux Harnessed TikTok to Challenge Incumbents like Pillsbury, Nestle and Hostess- - - - - - - - - - - - The Pop Up Report interviews DTC and CPG founders to uncover how they fostered and scaled their communities to create profitable businesses. Gain a deeper understanding of the tools, tactics and retention strategies that build true customer loyalty.Subscribe to the Pop Up Report on Substack, YouTube, Spotify, and Apple Podcasts. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.thepopupreport.com
The 5 Essentials for Empowering Your Sales Team (Frameworks, Product Knowledge, Technology, Incentives, & Management)
Are you thinking of "crossing over?" On this episode, we welcome Alison Kulisek, a designer-turned-salesperson who has experienced multiple "crossover" events in her design industry career. Alison is currently an Account Executive at MDC Interior Solutions and today she'll share her path from dealer designer to sales, discussing the stresses and challenges of both roles.This episode offers a deep dive into the diverse career trajectories within the design field, exploring the essential skills required to excel in both design and sales roles. Highlighting the significance of embracing risks and innovation, our discussion underscores the necessity of adaptability and courage to distinguish oneself in the ever-evolving design industry.The Design Pop is an Imagine a Place Production (presented by OFS)Learn more about The Design POP into Excellence event Connect with Alexandra on LinkedInFollow The Design Pop on LinkedInLearn more about Alexandra Tseffos and The Design Pop
In the second installment of our series, we delve deeper into the actual practices of dealer design incentives.Join us as we speak with Brent Matthews, President of Price Modern, who explains the rationale behind introducing designer incentives in their organization.We'll also engage with two design leaders who take distinctly different approaches to incentives. Joining us are Julia Machado, a familiar voice on The Design Pop, who collaborated with Brent on these incentives, and Kim Melka from Duet Resource Group, bringing a fresh perspective.To cap off the episode, I'll break down the findings from our online survey about design incentives used by both manufacturers and dealers. This episode is packed with real-world insights that are sure to enlighten you.Get the Incentives Report hereThe Design Pop is an Imagine a Place Production (presented by OFS)Connect with Alexandra on LinkedInFollow The Design Pop on LinkedInLearn more about Alexandra Tseffos and The Design Pop
Podcast hasil rekaman webinar edukasi kesehatan bersama apt.Aulia Rosita Rahma S.Farm dengan tema Product Knowledge UNIHEALTH. Simak dan temukan jawabannya pada edukasi kesehatan ini. Jangan lupa untuk share sebanyak-banyaknya agar lebih banyak orang yang mendapatkan pengetahuan kesehatan lebih baik.
As we approach the new year, Gina is taking a look back at some of the most impactful moments from her guests in 2023. Enjoy the bits of wisdom, and we here at the Women Your Mother Warned You About podcast wish you a healthy, successful, and prosperous 2024. Heather Monahan - Balancing Perception and Building Confidence and Overcoming Self-Doubt and Embracing Equality Abby Lester - The Power of Social Media and Personal Branding Sarah Greer - Managing People Individually While Maintaining Fairness Colleen Stanley - Bridging the Knowing and Doing Gap in Sales Jeff Bajorek - The Impact of Automation in Sales Ryan Serhant - Overcoming Challenges and Embracing Growth Liz Wendling - Understanding Bad Habits in Sales and Overcoming Ego and Embracing Change David Newman - The Importance of Adaptability in Sales: Opera vs. Playboy Keith Lubner - The Power of Simplicity in Sales Tatiana Ferreira - The Role of Product Knowledge in Sales and Creating a Memorable Customer Experience Level up with Sales Gravy & Sales Gravy University More about Gina Engagement Expert – Speaker – Sales Trainer – Entrepreneur – Improv Comic Gina is a Master Sales Trainer for Jeb Blount's Sales Gravy who combines street smarts and improv comedy skills with her experience in the corporate and entrepreneurial worlds, which sets her apart from her competition.
Join us on this enlightening exploration of teamwork, personal growth, and the path to inevitable success. Subscribe now and let's embark on this journey together! Learn more about me at https://www.tmperspective.com
Hello good evening everyone. My name is Salwa Nazifa Fasha, in this first episode I will tell you how the Gantari business was established and product knowledge about Gantari. Gantari is a business engaged in FnB and for those of you foodies, you must listen to this podcast. Happy listening friends.
Lorenzo Mondo fondatore, Presidente e CEO di STAR7, si occupa della gestione e dello sviluppo strategico dell'azienda sin dal 2000. Dopo una laurea in Filosofia e una in Ingegneria per l'Ambiente e il Territorio, matura oltre 20 anni di esperienza alla guida della società, che gli permettono di trasformarla da Language Service Provider puro a punto di riferimento unico, a livello internazionale, per la creazione e gestione dell'intero ciclo di vita dell'informazione e dei contenuti di qualunque prodotto, in qualsiasi end market. L'azienda STAR7 è un gruppo specializzato, da più di 20 anni, nella creazione e gestione di informazioni e contenuti di prodotto. Con headquarter a Valle San Bartolomeo, in provincia di Alessandria, STAR7 consta di 9 sedi in Italia e 16 tra Europa, Stati Uniti e Sudamerica. Nata come Language Service Provider (LSP) attiva nei servizi di traduzione e localizzazione dei contenuti tecnici, STAR7 ha sviluppato, negli anni, un modello di business innovativo - denominato Integrale7 - che accompagna il cliente in tutto il ciclo di vita dell'informazione di prodotto, con un'offerta articolata in cinque principali linee di business (Engineering, Product Knowledge, Global Content, Experience e Printing) e che si estende dal supporto all'ingegneria di prodotto e di processo alla creazione e gestione di contenuti tecnici e di marketing, dalla traduzione alla stampa, fino all'esperienza virtuale. Nel 2022, i ricavi del Gruppo STAR7 hanno raggiunto 83,3 milioni di euro, con un di 3,4 milioni di euro (+38,6% vs 2021). Attualmente, STAR7 supporta circa 900 clienti a livello globale, attivi in oltre 20 settori differenti. Tra questi, figurano società come Ferrari, Apple, Ferrero, Luxottica, Eni, Stellantis e UniCredit. Da dicembre 2021, STAR7 è quotata alla Borsa Italiana, sullo Euronext Growth Milan.Siti, app, libri e link utiliPagina web dedicata alla Machine Translation Pagine web per la School of translationLibri da scegliereLa formazione della figura del Post EditorIl mondo del lavoro sta affrontando un profondo e rapido cambiamento: l'avvento delle nuove tecnologie e dell'Intelligenza Artificiale sta rimescolando le carte, con lavoratori e professionisti sempre più orientati e dedicati al rafforzamento delle proprie competenze e all'acquisizione di nuove abilità (nel 2022 - e solo su LinkedIn - sono stati 7,3 i milioni di utenti che, a livello globale, hanno seguito i corsi di LinkedIn Learning). In questo contesto, anche il mestiere del traduttore - che, già da tempo, si misura con l'uso massiccio dei sistemi di traduzione automatica, come Google Translate o DeepL - sta fronteggiando le nuove sfide, facendo emergere sempre di più la centralità della figura del Post Editor, ovvero del "revisore" attento e competente, in grado di garantire i necessari livelli di accuratezza, fluidità e adeguatezza cultuale anche alle traduzioni generate automaticamente. Un ruolo che sta registrando una domanda in continua crescita, e che può permettere ai traduttori che si specializzano in questa disciplina di cogliere nuove opportunità professionali, contribuendo al contempo all'evoluzione del settore delle traduzioni nell'era digitale. In questo contesto, e per ovviare ad una generale lacuna formativa su questa disciplina, STAR7 ha sviluppato un corso dedicato e gratuito, rivolto ai laureati in discipline linguistiche e traduzione, che ha tre obiettivi principali: Skill building, ovvero aggiungere nuove competenze che rispecchino i trend del mercato e che rendano i discenti più competitivi e attrattivi; Talent attraction, per avvicinare i migliori talenti al mondo STAR7 e, in generale, alla professione del Post-Editing; Creazione di una vera e propria community di Post-Editor STAR7. Il corso, fruibile in completa modalità e-learning sotto forma di video-guide, sarà diffuso attraverso accordi con università ed istituzioni accademiche - sono in corso negoziazioni, ad esempio, con gli atenei di Torino e Vienna - così come tramite associazioni di categoria, quale, ad esempio, AITI - Associazione Italiana Interpreti e Traduttori. Quattro i moduli di insegnamento - rispettivamente su Machine Translation, Neural Machine Translation, Strategie di Post Editing e Strumenti - preceduti da una lezione di introduzione generale.
Joan, John, and Albert talk to Lisa and chat about the many things agents distract themselves with. The things we focus on as new agents are not the main thing.
PRIDE Awards from Z Force Product Knowledge Championship Livestream THIS WEEK Lunge Challenge Winners and Step Challenge Launch
Welcome back to another episode of The Win Rate Podcast. Today Andy welcomes two incredible guests. Aaron Evans, Co-Founder and Head of Training and Enablement at Flow State, and Doug C. Brown, Founder of CEO Sales Strategies. They discuss the importance of salespeople becoming “mini market experts” and how their knowledge can influence buyers at the awareness phase, literally shifting buyers' thinking and process. They look at the need to move away from traditional product training and focus more on market knowledge and enablement, and give valuable advice on tactics to position oneself as a market expert in complex sales, such as the "core story" strategy and market-based education.The roundtable continues by talking about the impact of SaaS practices in the sales landscape and how the current economic downturn may result in a much-needed reset for SaaS businesses, reassessing top of funnel activity and shifting towards face-to-face interactions and building personal brands, and questioning the current buyer and SDR model of having inexperienced individuals as the first point of contact for buyers.Connect with Aaron Evans and Doug C. BrownHost Andy Paul is the expert on modern B2B selling and author of three best-selling, award-winning sales books, including his latest Sell Without Selling Out. Visit andypaul.com to subscribe to his newsletter for even more strategies and tips to accelerate your win rate!Thank you to our sponsors:AllegoClozdCognismEpisode Highlights:Desire for high conversions, lack of nurturing.Prevailing culture needs change in growth strategy.Aggressive SaaS growth harming sales effectiveness. Reset needed.Increase seller value by becoming market experts.Buyer-Seller model: Disconnect due to inexperience.Efficiency and effectiveness confused; CFOs miss connection on profitability.Manager coaching skills lacking, lack of training. Need to think like owners. Framework enables individuals to sell uniquely well.
Podcast hasil rekaman webinar edukasi kesehatan bersama apt.Aulia Rosita Rahma S.Farm Tema podcast: Product Knowledge UNIHEALTH Simak dan temukan jawabannya pada edukasi kesehatan ini. Jangan lupa untuk share sebanyak-banyaknya agar lebih banyak orang yang mendapatkan pengetahuan kesehatan lebih baik.
Podcast hasil rekaman webinar edukasi kesehatan bersama apt.Aulia Rosita Rahma S.Farm Tema podcast: Product Knowledge UNIHEALTH Simak dan temukan jawabannya pada edukasi kesehatan ini. Jangan lupa untuk share sebanyak-banyaknya agar lebih banyak orang yang mendapatkan pengetahuan kesehatan lebih baik.
In this episode Brett talks with long-time Dan Mario collector Tim (@marinocollector) about his requirements for his collection. Tim has a wealth of product knowledge and discusses some of his favorite sets from along the way. Sign up for the Stacking Slabs Weekly Rip Newsletter using this linkFollow Stacking Slabs: | Twitter | Instagram | Facebook | TiktokFollow Joe: | Instagram
We The Sales Engineers: A Resource for Sales Engineers, by Sales Engineers
In this episode we address the lack of training and enablement for Sales Engineers (SEs) in many companies and also discuss the importance of sales and presales enablement, the role of a good manager in the process, and the common neglect of presales training. We will explore the challenges faced by newly hired Sales Engineers, the need for mentorship and coaching, and the benefits of continuous learning. https://wethesalesengineers.com/show271
Join our special panel discussion on this episode as Penny Ann Szeto, Hastu Kshitij, Shintaro Matsui, and Adam Dille share their expertise on breaking down silos and driving product knowledge in product-adjacent roles. Discover the power of unified vision, empathy, and effective dialogue to transform your organization's collaboration dynamics. Tune in and unlock the secrets to fostering seamless collaboration for product success.Get the FREE Product Book and check out our curated list of Product Management resources here.
Host Dr. Mike Brasher discusses the important role of auctioneers for Ducks Unlimited. They are joined by Junior Staggs, an auctioneer and instructor at Auctioneer University, who shares his story of overcoming stage fright to become an auctioneer. DU's Director of Event Marketing and Field Support Jimbo Robinson also joins the conversation and explains the significance of fundraising events for DU's mission. The hosts and guests discuss the auctioneer's chant, its history, and its importance in generating excitement and raising funds. Overall, the episode highlights auctioneers's crucial contribution to helping conserve wetlands and associated habitats.www.ducks.org/DUPodcast
In this episode of Selling With Love, Jason Marc Campbell shares his personal story of how he learned to sell like a pro by selling swimming pools in his late teens. He shares what it taught him about sales and reveals the importance of experiencing your product first-hand, explaining the process of transformation to your prospects, and following up with your happy customers. He also gives some practical tips on how to boost your sales confidence and competence by reconnecting with your why and being kind to your retailers. If you want to learn how to sell like a pro and create memorable experiences for your customers, don't miss this episode! Never Struggle With Sales Again: Identify, Attract and Close your Ideal Clients FREE MINI-COURSE
LISTEN: Special guest Kelly Quinn joins us from Fidelity National Home Warranty based in Spokane, Washington. Kelly shares her journey building her Northwest territory from the ground up and the “mythunderstandings” of home warranties - plus - how every real estate agent can protect their clients (and themselves) from unexpected failures.
We The Sales Engineers: A Resource for Sales Engineers, by Sales Engineers
In this episode, Eric Finch provides advice on making a smart career choice between AE, SDR & SE. Eric Finch is a former US national team athlete and engineer who transitioned into tech sales. He became a global no. 1 seller for two years in a row at a 300-person high-growth startup, which has now gone public. Now, he runs an online business helping people break into tech sales. In this episode, I talked to Erich about the differences between sales engineering and tech sales and how one can make a smart career choice between the two. https://wethesalesengineers.com/263
Understanding ingredients in Hair products ~ What should you look for? Dr Gaby Longsworth is a mum, wife, Ph.D. Scientist, Certified Hair Practitioner, Trichologist, a biotech/pharmaceutical patent attorney, and owner of Absolutely Everything Curly. She has a Ph.D. in human genetics and molecular biology at The Johns Hopkins University and a B.S. in molecular biology from the Florida Institute of Technology.As a scientist, she was curious to learn why certain hair products worked well for her hair but others did not, so she started learning to understand the different ingredients.She was shocked at the amount of misinformation and the misleading marketing tricks companies used.Gaby is deeply passionate about sharing her knowledge and research while continuing the movement of cherishing, embracing, and discovering your natural beauty.We look at the different ingredients, what they do and how to read and understand the labels on your hair products.Gaby also describes the challenges of being mixed race and having curly hair in a professional Law environment, and how embracing her natural texture and also grey hair challenged the expected 'standards' of some institutions. She shares her knowledge on how to care for grey hair. Connect with Dr Gaby:Absolutely everything curlyInstagram Connect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastGet 15% off all Tony Maleedy products! Click Here and use code HAIRTHERAPYUK
In episode 647, Rob Walling chats with Whitney Deterding about product marketing and how to equip sales, support, and your entire team with critical product knowledge as you grow. We dive into how to communicate all aspects of your product, from individual features to benefits and use cases.When you're one or two people, you're doing all of this as a founder, but the moment you have three, four, or more people on your team, you have to figure out a way to communicate how the product is changing effectively. Otherwise, your prospects, sales, and support won't know that. Episode Sponsor: Find your perfect developer or a team at Lemon.io/startupsThe competition for incredible engineers and developers has never been more fierce. Lemon.io helps you cut through the noise and find great talent through its network of engineers in Europe and Latin America.They take care of the vetting, interviewing, and testing of candidates to make sure that you are working with someone...Read more... »Click the icon below to listen.
Flashback Tracks is a collection of audio clips from Downtime Broadcasting's audio magazine, Specialty Tracks. It was created by Joel Schaffer in 1986 and had a distribution of 5,000 tapes every 3 weeks. The announcers were professional radio personalities, Valerie Smaldone and Paul Springle. In 1992 Downtime Broadcasting became Soundline and music became their primary product. Specialty Tracks ceased publishing in 1993.
Topics: New agent tips & Product Knowledge
COME ON! READ MY MIND!A lot of sellers are well-trained when it comes to their product knowledge, but organizations tend to forget the importance of being trained to understand different types of people, which Collin will be discussing in this latest episode of Sales Transformation. Want to book more meetings and close more deals? Start selling the way your buyers want to buy with Humantic AI! Stop sending boring sales e-mails and start sending personalized GIFs and Memes with VIDU.io!TRANSFORMING MOMENTSStudying the human mind in salesWe are all hardwired differentlyOrganizations should invest in psychological training.“Product and service knowledge is important, but they need to invest in this so that their sellers can actually be equipped to show up the right way when dealing with all of these different types of people.” - COLLIN: Investing in Training and Psychological studies Connect with EmilyEmily Shaw | Lushin, Inc. | Lushin.comConnect with CollinLinkedIn | YouTube | Newsletter | Twitter | IG | TikTok
Breaking it down to basics, there are 4 main areas to focus on for success as an insurance agent. The first one is Product Knowledge. Not just what the product is, but how it works for your client...
In this Part 2 episode, I talk about how to increase your competitive product knowledge and why you need to do it. Mike Talks Cars is an automotive podcast addressing current news, quick updates on new vehicles, and something from this Automotive Trainer that can help you understand the world of automobiles a little better. New mini-episodes, like this one, will be available 2 or 3 times each week. Subscribe and join me for this quick run through the Automotive world. Subscribe and join me for this quick run through the Automotive world. I am your host, Mike Little, and I have spent my career training Sales Consultants and Managers on how to create and deliver world-class Customer Experiences that increase sales. You can find more from me on my website protraininggroup.ca, and on YouTube. --- Send in a voice message: https://anchor.fm/mike-talks-cars/message
In this episode, Buick recently rolled out an electric concept vehicle. The Buick Electra Wildcat concept provides us a glimpse of what Buick will be bringing to the market between now and the end of this decade. The very first all-electric Buick is expected to arrive in 2024. All Buicks involved in the transition to electric will carry the name Electra. I also go over the need for Sales Consultants to have excellent Product Knowledge in this market. Product Knowledge, Industry knowledge and a good understanding of the competition are the best ways to build value in working with potential buyers. Mike Talks Cars is an automotive podcast addressing current news, quick updates on new vehicles, and something from this Automotive Trainer that can help you understand the world of automobiles a little better. New mini-episodes, like this one, will be available 2 or 3 times each week. Subscribe and join me for this quick run through the Automotive world. Subscribe and join me for this quick run through the Automotive world. I am your host, Mike Little, and I have spent my career training Sales Consultants and Managers on how to create and deliver world-class Customer Experiences that increase sales. You can find more from me on my website protraininggroup.ca, and on YouTube. --- Send in a voice message: https://anchor.fm/mike-talks-cars/message
In this new episode, Thibaut shares why you don't need more product knowledge as an SDR. Go check the https://www.saleslabs.io/the-new-outreach-system/ (New Outreach System here). If you're interested in joining Skip & Thibaut's community, you can http://sellingadvantage.io/ (check it here).
In part one of our series on the retail sales presentation, we're discussing how important product knowledge is to your ability to take your commission to the next level.There are two recommended books (if you purchase using these links, the show makes a little $):Product Knowledge: Pinpoint Sales Skill Development Training Series by Timothy F. Bednarz (https://amzn.to/37o95PH)Wisdom Shared: 568 Stirring Quotes to Get You Moving Towards Your Dreams by Baraka Dorsey (https://amzn.to/36SGUZl)Be on the lookout for our new website launching this week -- RetailSalesMotivation.comPlease send your comments and questions to podcast@retailsalesmotivation.com. We really want to hear from you!Please subscribe and rate us on Apple Podcasts, Spotify, Google Podcasts, or wherever you listen to us.Credit: Music by Ivymusic from Pixabay
In this episode, I discuss GM's plans to move up the production of EVs. I introduce the first-ever Nissan Ariya EV crossover. And, I talk about Product knowledge and how it can help you. I also suggest that you shouldn't stay new to the business forever. Mike Talks Cars is a daily sales training podcast addressing current news, quick updates on new vehicles, and something from this Automotive Trainer that you can do to take your Sales skills to the next level. New mini-episodes, like this one, will be available Monday - Friday by 1 PM Eastern time. Subscribe and join me for this quick run through the Automotive world. I am your host, Mike Little, and have spent my career training Sales Consultants and Managers on how to create and deliver world-class Customer Experiences. You can find more from me on my website protraininggroup.ca, and on YouTube. --- Send in a voice message: https://anchor.fm/mike-talks-cars/message
You certainly can be successful as an SDR with extensive product knowledge but it's not table stakes. Instead, the sellers that focus on understanding the buyer, the problems they're facing, and what makes them tick outperform solution-focused sellers any day of the week. This is the top observation from video prospecting guru + Vidyard VP Marketing, Tyler Lessard among others in this week's episode.
This episode got some hate by mad people. So lets see what everyone thinks. I definitely want criticism because i am trying to help the 8411 on the street. So please don't take it any other way. I personally feel that most Marines have the mental fortitude and have the ability to be great recruiters but sometimes are as confident as they need to be. Listen to your gut and make shit happen. Let me know what you think about the episode. --- Support this podcast: https://anchor.fm/sempersometimes/support
This episode talks about the Chip Shortage, the all-new Toyota Tundra, and how to improve your Product Knowledge to take your product presentations to the next level. Mike Talks Cars is a daily podcast addressing current news, quick updates on new vehicles, and something from this Automotive Trainer that you can do to take your Sales skills to the next level. New mini episodes, like this one, will be available Monday - Friday by 1PM Eastern time. Subscribe and join me for this quick run through the Automotive world. Your host, Mike Little, has spent his career training Sales Consultants, Service Advisors, and Managers in how to create and deliver world-class Customer Experiences. You can find more from Mike on his website protraininggroup.ca, and on YouTube at Mike Talks Cars. --- Send in a voice message: https://anchor.fm/mike-talks-cars/message
The Bowtie Sales Guys, Mike Papacoda and Robb Ryerse, talk about the soft skills critical to being a good salesperson, including listening, mirroring, being empathetic, and understanding motivations. Mike and Robb also provide a tip salespeople can implement today - Blinkist.
If you've been involved in creating and marketing a new product, you know all too well the danger of having your ideas stolen or copied. In fact, it probably keeps you up at night—just as it did for innovators like Steve Jobs. Patenting the features that make your product unique is a common approach, but is having a patent worth the hefty initial and ongoing costs? Registering one or more patents is an expensive legal process, and the maintenance bills can be burdensome for any startup struggling with cash flow. Yet those standard expenses can be dwarfed by the costs of litigation. To top it off, the majority of patent infringement suits ultimately get thrown out of court!So is getting a patent really worth it?In Episode 23 of Product: Knowledge, Intellectual Property strategist Trevor Prentice joins host Laurier Mandin to discuss the costs and some less-known benefits of having a patent—and advice to develop your product patent strategy. Even if you own multiple patents already, what you come away with from Trevor's answers will likely be surprising:In this episode, you will learn: The types of patents and what can be patented (2:45) Is it worth including multiple claims? (3:20) What is “prior art” and why the way you describe it matters to your patent application (4:51) Why all patents are not created equally (6:51) Why so many patent infringement cases are dismissed (7:15) How to identify in advance the value you need to extract from having a patent (8:00) The most valuable (but less-known) benefits of having your IP patented (9:30-11:00) Patents and your business' credibility (11:40) How much to budget for getting and maintaining a patent (13:00) When it's time to call an IP consultant (15:50) What most lawyers don't do for their clients—and why it's a major gap (17:10) How an IP portfolio can increase the overall value of your business (18:30) IP Strategist Trevor Prentice at The IP Link: TheIPlink.comGraphos Product Product Marketing Agency website: GraphosProduct.com
It is crucial for us as bridal experts to respect the process and be the professional a bride needs to make her purchase as smooth and enjoyable as possible. It is our responsibility as the expert to educate our brides. In order to properly educate our brides we need to be properly educated ourselves. Sarah talks about product knowledge and the important items to know before you walk into an appointment.
David Mattson, President and CEO of Sandler Training and 6-time Author, talks about his Wall Street Journal and BusinessWeek best-selling book, The Sandler Rules: 49 Timeless Selling Principles and How to Apply Them. This year, to celebrate the 10th anniversary of the book, Dave will revisit each of the original 49 Sandler Rules and give updated takes on their relevance to salespeople and sales leaders. The book is on sale in the Sandler Shop, as well as, the companion books, Sandler Success Principles and The Sandler Rules for Sales Leaders in the Sandler Shop. You can also get the Kindle and Audible versions at Amazon. It is also available in Spanish here: Reglas Sandler The How to Succeed Podcast is a public and free podcast from Sandler Training, the worldwide leader in sales, management, and customer service training for individuals all the way up to Fortune 500 companies with over 250 locations around the globe. Get The Sandler Rules book and companion video courses for salespeople at: https://shop.sandler.com/
Check out educational videos from Ruthie on the Ruthie Belle Youtube Channel here. Follow Ruthie on Instagram at... The post 064 – Ruthie Belle on Lash Innovation and the Importance of Product Knowledge appeared first on Lash Boss Radio.