POPULARITY
This is episode one of our "Four Pillars of Amazon" Mini-Series, hosted by Destaney Wishon and Gabi Viljoen, MBA.A main topic throughout this episode is Amazon's growth from “The Everything Store” to “The Everyday Store”. With both of them having long term experience working with Amazon, they discuss the multiple shifts that shaped Amazon's commitment to better consumer experiences, the impact of post-COVID shopping behaviors, the importance of optimizing your digital shelf and leveraging reviews, and what strategies are the most effective for managing assortment, pricing, and SKU differentiation. Focus of This Episode:Amazon's shift towards targeted, everyday consumer experiencesImpact of post-COVID consumer shopping behaviors on online retailImportance of optimizing your digital shelf and leveraging reviewsEffective strategies for managing assortment, pricing, and SKU differentiationConnect with Destaney on LinkedInhttps://www.linkedin.com/in/destaney-wishon/ Connect with Gabi on LinkedInhttps://www.linkedin.com/in/gabriellaviljoen/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In the second episode of The Four Pillars of Amazon mini-series, Destaney and Gabi discuss the fast growth of Amazon Advertising. They look back on how much CPCs have grown over the past several years, especially with how they have increased their competitiveness on the platform and the need for strategic ad investments.Focus of This Episode:Why brands willingly pay for premium CPCs and how to maintain profitability despite rising ad costs.The importance of moving beyond isolated search strategies to adopt a holistic, full-funnel approach.Leveraging Amazon Marketing Cloud (AMC) for advanced audience targeting, optimizing your advertising spend, and enhancing campaign efficiency.How creative advertising formats on Amazon (like Sponsored Brands Video, Sponsored Display, and streaming placements) can significantly impact your brand's performance.The critical role of external traffic sources and multi-channel touchpoints in maximizing overall brand conversion rates.Connect with Destaney on LinkedInhttps://www.linkedin.com/in/destaney-wishon/ Connect with Gabi on LinkedInhttps://www.linkedin.com/in/gabriellaviljoen/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In episode three of our mini-series, Destaney and Gabi welcome Dayexi Tomko to join them. In this episode, they're covering brand building and creative opportunities on Amazon and how the platform's transformations have changed consumer interactions and brand storytelling. They discuss the critical shifts in Amazon's creative landscape, including the growing importance of optimized main images, engaging carousel content, and strategic use of premium features like brand stores and enhanced A+ content.Focus of This Episode:Understanding Amazon's evolution in creative brand-building opportunities.Insights into optimizing main images and PDP content to capture consumer attention.Strategies for leveraging brand stores and premium content for the best impact.Tips for navigating Amazon's innovative modules, including quizzes and branded recipes.Exploring the role of AI tools (like Creative Studio AI and Rufus) in streamlining creative production and optimization.Connect with Destaney on LinkedInhttps://www.linkedin.com/in/destaney-wishon/ Connect with Gabi on LinkedInhttps://www.linkedin.com/in/gabriellaviljoen/ Connect with Dayexi Tomko on LinkedInhttps://www.linkedin.com/in/dayexi-tomko-26916864/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Destaney and Gabi welcome Rob Hahn, COO of Pattern, for the final episode of The Four Pillars of Amazon mini-series! They're covering the important yet challenging world of Amazon operations, supply chain difficulties, and the growing changes Amazon has experienced over the years. Rob shares his great background from early days at Amazon to pivotal roles at Whitebox and Pattern, highlighting critical strategies for brands to effectively navigate Amazon's dynamic operational landscape.Focus of This Episode:Insights on the evolution and increasing complexity of Amazon's supply chain.Advice on managing inventory, regionalization, and reducing logistics costs.Strategies for maintaining competitive edge through efficient operational practices.Real-world examples demonstrating successful supply chain management.Connect with Rob Hahn on LinkedInhttps://www.linkedin.com/in/rob-hahn-12136736/Connect with Destaney on LinkedInhttps://www.linkedin.com/in/destaney-wishon/ Connect with Gabi on LinkedInhttps://www.linkedin.com/in/gabriellaviljoen/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
After five years with BTR Media, COO Alex Amos appears on his first podcast episode! Jeff Cohen, Amazon Ads Tech Evangelist, credits Alex as the "silent assassin" behind BTR Media, recognizing his influential role in the company's growth. Alex and Destaney break down how geo-targeting works with Walmart's display ads and why it's important to align audience targeting with business goals. Their conversation covers how brands are adjusting to new opportunities across various retail media platforms by focusing on case studies involving Instacart and Walmart. Alex shares the challenges of managing advertising on these platforms, sharing unique examples like the marketing strategies for the mandarin orange brand, Cuties.Major takeaways from this episode:Understanding the strategic importance of selecting the right retail media networks based on brand alignment and operational capabilities.Highlights the benefits of leveraging retail media networks' unique features, such as Walmart's item set-level advertising and geo-targeting.Emphasis on the role of detailed audience segmentation and creative optimization in driving successful advertising campaigns.Revealing new opportunities with brands using insights into how Instacart and Walmart advertising can drive significant lift in both online and in-store sales.The importance of using comprehensive retail media network data to inform strategy and optimize advertising spend effectively.Connect with Alex on LinkedInConnect with Destaney on LinkedInLearn more about BTR Media & our capabilitiesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
What impact has video had on the advertising landscape? In this episode, Emery Robbins is back to explore how video has emerged as a fundamental tool for brand engagement and customer conversion. She and Destaney cover various creative formats, from Sponsored Brand Videos to Streaming TV ads, and explain the value it brings to building brand awareness and driving sales. Emery shares her reasoning as to why brands must tailor their video content to where a customer is in their buying journey, and how to leverage Amazon Marketing Cloud insights to track the effectiveness of their video campaigns. If you're looking for a comprehensive guide on scaling video content, aligning creative with demographic targeting, and embracing the opportunities AI has to offer, this episode is for you! Some key points from their discussion:Video is no longer just a supplementary advertising tool; it's a cornerstone for engaging customers and building brand loyalty.Advertisers need to focus on creating demand at the top of the funnel through engaging, informative video content rather than solely relying on bottom-funnel searches.Brands should tailor video content to specific search terms and audience types to maximize conversion rates and customer interaction.By combining video with other ad types and detailed audience targeting, brands can significantly enhance the customer journey and achieve higher returns.As AI continues to evolve, it will play a crucial role in operational scalability, allowing for more dynamic and personalized video content creation.Connect with Emery on LinkedInConnect with Destaney on LinkedInLearn more about BTR MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Learn how leveraging Amazon's Search Query Performance data and strategic split testing can drive more sales and potentially earn you thousands in additional revenue. ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos What if a slight tweak could skyrocket your Amazon sales? Join us as we unpack the transformative potential of Amazon's Search Query Performance data with our special guest, Destaney Wishon of BTRmedia. Together, we shed light on the often-overlooked metrics like conversion and click-through rates (CTR) that can dramatically boost revenue when optimized. Picture this: a mere 4% increase in conversion rate translates into an additional $1,200 in sales for a $30 product. These insights are as vital as traditional PPC, keyword research, and AI advancements in scaling your Amazon-selling success. Ever wondered how powerful your product images can be in driving sales? We dissect a fascinating case study on a hemp pain cream to reveal how various images impact click rates. By leveraging tools like Helium 10 Audience, powered by PickFu, we gather audience feedback and discuss the importance of regularly updating images to cater to the preferences of specific customer segments. The results highlight the critical role of understanding your target audience and tailoring product presentations to meet their needs for improved market performance. Unlock the secrets of optimizing your product's visibility with search query analysis, even if you don't have access to advanced tools like Helium 10's Search Query Analyzer tool. We guide you through using Amazon's Seller Central to access valuable sales data and discuss strategic optimization of keywords and conversion rates. A real-life example illustrates how focusing on specific keywords, such as "CBD roll on," and boosting ad placements can increase sales. By understanding the relationship between organic rankings and ads, you can make informed decisions that enhance your product's profitability. In episode 660 of the Serious Sellers Podcast, Bradley and Destaney discuss: 00:00 - Leveraging Amazon Data for Sales Growth 00:29 - Amazon Search Query Performance Strategy 06:45 - Optimizing Amazon Images for Increased Sales 08:01 - Impact of Listing Images on Conversion Rate 11:26 - Search Query Performance and Product Optimization 11:50 - Analyzing Amazon Data for Optimization 15:06 - Helium 10 Search Query Analyzer Tool 19:55 - Amazon Search Data Insights 23:19 - Maximizing Amazon Search Query Data 25:00 - Search Grid Performances 30:14 - Keyword Rankings and Sales Optimization 33:03 - Improving Sales Through Search Query Analysis 35:40 - The Power of Organic Ranking 38:51 - Enhancing Product Images for Sales
How do you successfully build a purpose-driven brand on Amazon? Meet Kate Bray: CEO and founder of REBRelief, a brand offering a specialized heating pad for period pain. Live from the Prosper Show, Destaney sits down with Kate to discuss how this product was born from a niche demand identified on Amazon, and her strategic use of Amazon's tools for brand discovery and audience engagement. They further explore how a data-driven approach, supported by user-generated content (UGC) and influencer partnerships, has propelled REBRelief into the spotlight and garnered attention from high-profile figures. Kate also shares her strategies to navigate challenges in inventory management, advertising, and audience targeting."Anyone has the opportunity to succeed–it's having the confidence to do it and figure it out along the way." - Destaney WishonSome of their main points:Utilizing Amazon's search rank tools and Creator Connections can transform product launches by enhancing visibility and optimizing audience targeting.Emphasize the importance of differentiating advertising content based on customer readiness, especially with video content across various platforms.Engaging with and learning from supportive communities, particularly within niche markets, can provide instrumental help and opportunities.Managing logistics and inventory presents significant challenges as a solo entrepreneur, but is crucial for sustained growth.Connect with Kate on LinkedInLearn more about REB ReliefConnect with Destaney on LinkedInLearn more about BTR MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Ready to launch your Amazon product? In this episode, we discuss the essentials of optimizing your listings and the best ad strategies for driving more sales immediately. ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos Join us in our monthly TACoS Tuesday episode, as we explore the essentials of launching Amazon products, featuring expert insights from Destaney Wishon. We start by discussing how to make your product retail-ready, emphasizing the importance of indexing your listing for the right keywords to drive sales. From match types and targeting to effective keyword research methods often overlooked by sellers, we cover fundamental Amazon advertising strategies for 2025. With Destaney's extensive expertise in Amazon PPC and Bradley Sutton's experience launching over 600 products, they provide valuable guidance for both new and seasoned Amazon sellers. Listen in as they navigate the ever-changing landscape of Amazon advertising. They recount the evolution of strategies from two-step URLs and giveaways to modern methods that are currently non-compliant with Amazon's TOS. By sharing Bradley's recent success story of achieving top keyword rankings within three weeks, they provide practical insights into adapting to market dynamics while leveraging core strategies for sustained success. They also focused on optimizing keywords for seasonal products, using mason jars as an example to illustrate the need for specificity in targeting audiences and identifying seasonal trends and opportunity keywords. Finally, let's tackle the art of optimizing Amazon PPC strategies, focusing on understanding customer feedback and incorporating emotional touchpoints into product listings. They discuss bid management strategies, the importance of balancing profitability and scalability, and how successful bidding can enhance organic ranking. Additionally, they cover the significance of tailoring marketing strategies to fit specific product niches and maintaining brand loyalty amidst the shift from organic to paid search on Amazon. Throughout the episode, we aim to equip you with actionable insights and strategies to boost your product's visibility and success on Amazon. In episode 650 of the Serious Sellers Podcast, Bradley and Destaney discuss: 00:02 - Amazon Advertising Launch Strategies Workshop 01:22 - Navigating Amazon's Ever-Changing Advertising Landscape 10:08 - Optimizing Keywords for Seasonal Products 13:12 - Keyword Research Using Helium 10 18:41 - Optimizing Amazon Advertising Strategy 24:49 - Importance of Keyword Research in Advertising 26:52 - Effective Bid Management for Targeting Types 28:50 - Finding Balance in Amazon Bid Management 35:37 - Bid Management for Sales and ACoS 38:23 - Mastering Amazon Bidding Strategy 45:41 - Discussion on Algorithmic Love and Relaunch
How does failing fast in e-commerce relate to doing laundry? Domenic DiSiena, VP of E-Commerce at Nestlé Health Science, joins Destaney in our latest episode to break this down and explain how Nestlé is mastering adaptability by encouraging teams to fail fast. He outlines how large companies like Nestlé can compete with smaller, agile brands by stimulating innovation and maintaining a strong brand presence across multiple e-commerce platforms. Domenic also elaborates on how Nestlé leverages its diverse portfolio to engage with consumers at various life stages, particularly focusing on loyalty and building consumer trust. A few of their main points:The necessity of evolving e-commerce strategies to align with digital trends and consumer behavior shifts over the past six years.Building trust and loyalty is pivotal for brand success, emphasizing the need for dynamic content and personalized consumer engagement.The ability to move quickly to market demands is illustrated through the fast-paced development of the Vital Proteins Colostrum capsule.Successfully managing multiple e-commerce platforms requires clarity on what aspects are critical for each platform and maintaining focus amidst the complexities.Evangelism and consumer trust play vital roles, particularly in the context of incorporating new trends and innovations.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Episode #070 - In this episode, Destaney is joined by Matt Zielinski, VP of Digital Strategy at H&H Group, to discuss how platforms such as Amazon and Walmart have shaped the evolution of the e-commerce landscape, and how to pair digital analytics with strategic planning to foster an engaging consumer experience. Matt also shares his journey from traditional brand marketing into the digital realm, emphasizing the necessity for convergence between brand building and performance marketing to drive sustainable growth in a highly competitive market.A glimpse into their conversation:The shift from traditional ROAS metrics to a more holistic view of brand and performance-driven marketing is essential for long-term success in eCommerce.Understanding the convergence of brand marketing and performance media, particularly with tools like Amazon DSP, can lead to better consumer engagement and increased profitability.Investment in upper-funnel marketing activities and the use of clean-room analytics are vital steps in building a robust digital brand presence.Effective brand strategies must prioritize understanding consumer behavior and demand creation over mere product selling.Brands should focus on adaptive strategies and test and learn approaches to navigate the dynamic advertising landscape effectively.Connect with Matt on LinkedInLearn more about H&H GroupConnect with Destaney on LinkedInLearn more about BTR MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this TACoS Tuesday episode, Bradley and Destaney Wishon discuss different Amazon advertising strategies, campaign types, how to measure Share of Voice, and more. ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos Join us for an enlightening TACoS Tuesday discussion on Amazon Advertising Strategies for Success with our expert guest, Destaney Wishon, CEO at BTR Media. Together, we explore advanced techniques to elevate your advertising game on Amazon. We unpack essential tools like the Amazon Marketing Cloud (AMC) and Demand-Side Platform (DSP), as well as campaign segmentation strategies. We also highlight the significance of understanding the time gap between clicks and purchases, shedding light on common misconceptions about dayparting Amazon ads. With insights from Amazon Marketing Stream data, we provide actionable strategies to optimize your advertising efforts, ensuring you can effectively apply these techniques to your business. As we move forward, we focus on maximizing Amazon ad type expansion, emphasizing the competitive edge gained by utilizing unique ad formats such as sponsored brand and display ads. Destaney shares insights into the effectiveness and costs associated with sponsored brand videos, particularly on mobile platforms. We also address audience experiences with video ad performance, clarify targeting options, and explore the potential overlap in ad real estate. Our conversation also covers optimizing these ad types for conversions, offering strategies to combine various ad formats for enhanced conversion rates and discussing creative content's role in driving success. Finally, we highlight the importance of understanding Share of Voice on Amazon, a crucial metric for both large and small brands. We discuss how tools like Helium 10's Share of Voice tool can provide valuable insights into brand positioning relative to competitors, helping inform strategic investment decisions. We explore organic versus paid presence and the impact of owning more "real estate" on Amazon's search pages. Our session wraps up with an overview of best practices for utilizing brand metrics and share of voice tools, offering guidance on campaign management, bid strategies, and maximizing profitability. Don't miss this opportunity to refine your Amazon PPC strategies with insights from our engaging conversation with Destaney. In episode 637 of the Serious Sellers Podcast, Bradley and Destaney discuss: 00:00 - Amazon Advertising Strategies for Success 02:22 - Timing Discrepancy Between Clicks and Purchases - Dayparting 05:54 - Optimizing Bid and Budget Strategies 09:16 - Maximizing Amazon Ad Type Expansion 12:20 - Comparing Amazon Sponsored Brand Ad Performance 13:30 - Amazon Sponsored Products Conversion Analysis 18:35 - Optimizing Amazon Ad Types for Conversions 26:56 - Optimizing Bid Management Strategy for Campaigns 29:52 - Understanding Share of Voice on Amazon 31:57 - Optimizing Amazon Advertising Through Keywords 35:33 - Importance of Amazon Rank Strategy 36:24 - Amazon PPC Best Practices Overview 40:17 - Fixed Bids vs Other Bid Types
Episode #064 - What happens when brick-and-mortar strategies meet the digital shelf? In this episode, Destaney sits down with Serena Hopson from Nestlé Purina to unpack how traditional retail principles still hold power in an online-first setting — but only if they're adapted, not copy-pasted. From the idea that search results are today's planogram to the challenge of getting leadership buy-in for online investments, this conversation includes real-world examples and actionable insights.A few topics we will cover: The Digital Planogram: Why search results mirror physical shelf placement and how it impacts sales.Leadership Buy-In: Educating traditional retail leadership about the nuances of eCommerce.Content and Visibility: Why tailored content strategies per platform are non-negotiable.Career Growth in eCommerce: Building flexibility and resilience in a fast-changing industry.Future Trends: The role of AI and operational efficiency in shaping strategies.Connect with Serena on LinkedIn Connect with Destaney on LinkedIn Learn more about BTR MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode, our expert guest answers your Amazon PPC questions. Learn how a seller scaled from $200K to $4M during Black Friday and Cyber Monday. Get actionable tips to optimize holiday sales and achieve remarkable growth! In this episode, our expert guest answers your Amazon PPC questions. Learn how a seller scaled from $200K to $4M during Black Friday and Cyber Monday. Get actionable tips to optimize holiday sales and achieve remarkable growth! ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos What if you could transform your holiday sales from hundreds of thousands to millions? Destaney Wishon of BTR Media, our expert guest, reveals the art of crafting your own demand and skyrocketing sales with strategic off-platform investments, such as TV and video ads. We dissect the tactics that took one brand from $200,000 to a whopping $4 million, focusing on differentiating branded and non-branded sponsored product campaigns, and structuring these campaigns based on search intent to maximize their impact. We also break down Amazon advertising strategies for those looking to boost performance and profitability. Discover how to make the most of tools like the Search Query Performance report and Amazon Marketing Cloud for comprehensive insights into conversion rates. Learn to balance profitability with traffic through dual campaigns, explore the potential of DSP for bigger budgets, and navigate the nuances of keyword targeting. With Destiny's insights, you'll be equipped to optimize your strategies using metrics like TACoS and tools like Helium 10 Adtomic for periodic assessments. As we explore the intricacies of Amazon PPC campaign optimization, we cover everything from keyword volumes to match types. Learn how to effectively manage budgets with keyword volume, and understand the importance of automatic and manual campaigns, especially for new product launches. We also touch on the importance of influencer collaborations and product targeting to improve conversion rates in high window-shopping categories. Join us as we conclude with a special Q&A, where Destiny continues to share her expertise and engage with our community. In episode 625 of the Serious Sellers Podcast, Carrie and Destaney discuss: 00:00 - Strategies for Amazon Holiday Sales Success 00:35 - Welcome to TACoS Tuesday 06:17 - Optimizing for New Product Launch Strategies 10:26 - Optimizing Amazon PPC Campaigns for Higher Sales 16:56 - Amazon PPC Campaign Optimization Strategies 17:57 - Optimizing Keyword Match Types in Campaigns 21:14 - Influencers and Organic Sales on Amazon 27:02 - More Q&A and Follow-Up Questions Transcript Carrie Miller: In this week's episode of the Serious Sellers podcast, we have expert Destaney Wishon with us and she's answering all of your questions, and we're going to be talking a little bit about Black Friday and Cyber Monday and how one of her clients actually went from $200,000 to $4 million this holiday season. This and so much more on today's episode of the Serious Sellers podcast. Bradley Sutton: How cool is that? Pretty cool, I think, think. Hello everybody, and welcome to another episode of the Serious Sellers podcast by Helium 10. I'm your host, Bradley Sutton, and this is the show. Well, that's a completely BS-free, unscripted and unrehearsed organic conversation about serious strategies for serious sellers of any level in the e-commerce world, and this episode is our monthly live TACoS Tuesday show, where we talk about anything and everything Amazon and Walmart PPC and advertising related with different guests, and today's host is going to be Carrie Miller. So, Carrie, take it away. Carrie Miller: Hello everyone, Welcome to TACoS Tuesday. We have our expert guest here, Destaney Wishon. Thanks so much for joining us, Destaney. Destaney: Happy to be here. Very excited. I mean the chaos of the holidays Black Friday, Cyber Monday, what better time to get all your questions in? Carrie Miller: Yeah, exactly. Destaney: On our end, almost across the board, we saw Amazon's extending this holiday period, you know, taking some pressure off of their shipping for two days. So for the first time ever. You know, if we're just comparing Black Friday to Black Friday, year over year, this Black Friday was a little bit lower, but the overall holiday period was up. I don't know if consumer sentiment around shopping is higher, but sales were almost incredible and I would say our ROAS was pretty in line. We had one brand go from $200,000 to $4 million in sales month over month. It's obviously a giftable item, but it was pretty crazy to see that. So it's been really strong now. Carrie Miller: Oh, that's amazing. Destaney: Didn't run deals whatsoever. You did nothing for lead-in CPCs are up and your sales weren't that much stronger. But for the brands who leaned in, they did fantastic. Carrie Miller: That's amazing, was there a specific strategy you think that they changed, because that's a pretty substantial jump. Destaney: They did a fantastic job. And this is kind of the new topic I've been coining in my training is when you list on Amazon, you're just capturing the demand. Amazon's doing all the work. They're driving the people that are searching for your product. You're just, you know, you got a little bucket and you're capturing it. Carrie Miller: Yeah Destaney: What they did incredible was they created their own demand, so they went off platform, they invested in TV and video and they educated their customer based on why they need to buy their product. So when Black Friday, Cyber Monday came along and they typed in their search term, they stood out in the page because the customers were already familiar with their products. Carrie Miller: Wow, that's, that's pretty incredible. Yeah. Destaney: Yeah, it was insane to watch. Carrie Miller: I was. I've been curious about the tv ads and how. You know how those are going for people, so that's sounds like they. You can do a really good job with them, depending on- Destaney: 100%. We're seeing a lot of success. It's also just like rewiring your brain. I think a lot of brands are spoiled because sponsor products are so successful. But I'm like, of course they're successful, a customer's already planning on buying you. You didn't do any work, you just fit on a keyword. Like Amazon did the work of bringing people on the platform. Carrie Miller: Very true, so would you like to get on and start answering some of the questions from the audience? Destaney: Let's do it. I mean, typically these run over, so we might as well start strong. Carrie Miller: Well, yeah, okay, this is from Spencer, and he says What is considered best practice for branded sponsored product campaigns. Do you make a separate campaign for each SKU or do you make one campaign and put all the SKUs in it? Destaney: It kind of depends. Your branded searches aren't always the same, right, if someone's typing in Coca-Cola Diet Coke versus regular Coca-Cola, you can change your strategy. So we segment based off search intents. We almost always separate branded versus non-branded, like that is table stakes. You have to separate branded versus non-branded campaigns. But when it comes to lining up your SKUs, we depend on search intent. But also from a reporting perspective, it's sometimes nice to break out into single SKU campaigns because then you can look at your TACoS per brand and you can say you know SKU A is doing really well. Maybe I should increase my branded search investment on this SKU and increase my budget on that campaign while pulling back on my branded investment for SKU number two. Breaking out into single SKU campaigns as a whole just makes it really easy to control your budget distribution if you have good naming and good organized campaign structure. Carrie Miller: Daniel says afternoon. Is there a I think it's morning for me, but afternoon probably for you guys Is there a golden ratio of CTR to CVR for measuring effectiveness of ad campaigns? Destaney: I'm not going to give a golden ratio per se because it's really dependent on category. Click-through rate's also really difficult because it depends on things like pricing and reviews. So your advertising is going to be influenced by that. Same for your conversion rate, but your conversion rate. You can figure out what your category is converting on really easy using tools in Adtomic or using the search query performance report and clearly see using brand metrics. Hey, my category is converting at 20%. You should be converting better than category average, like that's kind of the standard. If you're going to increase your ad investment, you need to be converting better than category average. That being said, again, it's also dependent on search intent. Probiotics is going to be a lot more expensive than probiotics for kids back to school, right? So you can't just blanket look at your conversion rate across the board. You have to understand intent. Carrie Miller: Awesome. Okay, let's go to Joshua. He says if you came to Helium 10 from an agency and had hundreds of their old campaigns in your account, what is the best practice? Should I delete all of the non-performing campaigns and start over? I am not sure how to proceed. Destaney: Great question. No matter what software you're transitioning to or an agency you're transitioning to, we don't ever recommend just pausing everything and hard stop. It's really bad for relevancy and it's difficult for the transition. What we do recommend doing is pulling your search term report for the last 60 days. Pull out all of your keywords that are successful and build them out into the new structure that you want to move forward with using the new software and then slowly rolling those out at the same time. As your new campaigns pick up traction, you can slowly pause out your old campaigns that are maybe a bad structure or maybe they're a weird single keyword structure that you don't want to move forward with. You slowly transition them over. First thing pull all your good keywords. Second thing pause all your bad keywords. Third thing slowly launch and transition your budgets over from old to new. Carrie Miller: What are the best practices for 2025 for new product launches. What's changed? I mean, I don't know if that's in regards to that's what I would put it, as I think. Destaney: I mean I don't know if that's in regards to me, but I would put it as yeah, I think quite a few things have changed. In terms of product launches, I would say driving external traffic is still doing really, really well and something that I think needs to be leaned into. A lot of brands cannot afford the CPCs in the category on a product that has zero reviews, so any way you can use external traffic that's maybe a bit cheaper to get your reviews up before leaning really heavy into Amazon advertising is a little bit more profitable. I would also say we're seeing this transition to creative matters so much more. So, making sure your click rate and conversion rate is good with your main image, but on the Amazon advertising side, really focusing on your sponsor brands, your sponsor brands video, your headline search ads, anything that makes you stand out on the Amazon advertising side. Really focusing on your sponsor brands, your sponsor brands video, your headline search ads, anything that makes you stand out on the page, because when you're launching, you don't stand out on the review perspective, so find unique ways to stand out within the search results. Carrie Miller: My product launched in October and I'm struggling to get sales. I've been using auto and manual campaigns, spending between 30 to 50 per day on a $20 product. I've launched the product in another territory where it's selling well. So feel confident with the product and listing. Any suggestions? Destaney: Yeah, so I would say the first thing is to look at the keywords and really make sure they're the right keywords. Type them into Amazon. Do you see similar products? Once you see similar products, are those products priced at the same as you or are they cheaper than you? Do those products have a lot more reviews than you? Figure out the competitive advantage that they may have over you and improve your listing in that way. On the advertising side, it's really as simple as again looking at the keywords and trying to expand the keywords in which you have that competitive advantage and then optimizing your bids to make sure you can be profitable. The biggest thing, though, I would say, is understanding that competitive advantage. When you type in your main keyword, what do your competitors look like? What's the price? What's the reviews? Is the main image different? Carrie Miller: And the next question is from an Elite member of ours. Hi, Andrew. For SB product collection campaigns we find basically all our sales come from top of search. Is that common? Also, is it worth spending time bidding on other placements for those campaigns? Great question. Destaney: In general, I would say it is common. If you think about how the search results are set up on desktop and mobile, what is the biggest ad on the page? It's the sponsored brand top of search ad. The headline ads, the sponsored brand ads on the product detail page are typically video. It's not typically product collection, it's sometimes store spotlight and video. The only other sponsored brands that show up on page one are way down in the middle of search, sometimes the bottom of search. So this is very typical, not surprising. You can bid on the other placements. It's not going to drive a huge difference. Just know that the majority of your traffic and visibility comes from top of search because that's where all of the customers are clicking and viewing before they scroll down the page. Carrie Miller: All right. The next one is from Keith. He says my BSR is improving and my PPC is converting. However, the organic ranking for my main keywords are not improving much. Any advice on how to improve rank? Destaney: Yeah, the two biggest factors that you can then break down is sales velocity or conversion rate. So again, figure out your category conversion rate. That's super easy with brand metrics, insights and planning or Helium 10 Adtomic, it's Amazon given data, it's first party data. So look at brand metrics. If you're converting lower than your category, you're going to need to drive a lot more traffic to your category, so you're probably going to need to spend more in order to improve that organic rank. On the flip side, let's say that you are spending more than the category or driving more in the category. Then it comes down to again like improving that conversion rate. It's traffic or conversion. Those are the two levers you really need to consider. So again, traffic the easiest thing to do is spend more it's not always the best answer or improve your listing and convert better, so that way you can easily spend a little bit more. Bradley Sutton: Did you know that just because you have a keyword in your listing, that does not mean that you are automatically guaranteed to be searchable or, as we say, indexed for that keyword? Well, how can you know what you are indexed for and not? You can actually use Helium 10's index checker to check any keywords you want. For more information, go to h10.me/indexchecker. More information go to h10.me/indexchecker. Carrie Miller: Hello, 80 to 90% of my PPC campaigns coming from SBV. I see the CPC and SBV a lot lower than sponsored. I am thinking to double down on I'm assuming that's sponsored brand video and let the SP sponsored on the second plan. Would that be a good way of going? Destaney: This is. I'm not going to say this is wrong, but this is really really unusual to see because on page one there's one sponsor brand video ad, so it's very limited in terms of advertising inventory. On page one there's 15 to 20 different sponsor product camp placements, so almost actually across the board. As an agency with over $100 million in spend, 70% of sales almost always come from sponsored products because they have more real estate and inventory on the page than anything else. Very unusual. Also, sponsored brands view can get competitive really fast because since there's only one placement on page one, when everyone starts increasing bids for that placement, you can kind of lose control as CPCs go up and you're going to lose a lot of your sales velocity. So I love sponsored brands video. It's a great format, but it's very, very limited in terms of advertising inventory and you should be investing more in sponsored products. That is, across the board, the highest sales driving tactic because there's so many more sponsored product placements than anything else. Carrie Miller: Keith says or asks what is the best way to check my conversion rate versus competitors on keywords? Destaney: I would say your search query performance report is probably like one of the easiest ways as a whole to look at search query performance. It's not specifically related to advertising. When you're specifically looking at advertising, you can't compare directly on the keyword level. You can look at it at the subcategory level but you cannot see directly on the keyword level. You have to use SQP and then overlay it with the rest of your data. Carrie Miller: How can you measure the effects of having a loss leader to help bring in additional traffic into your brand or variation listing? Destaney: Great question. I would probably dive into AMC for a lot of that. AMC is going to help you understand if someone clicks on one product, do they then end up buying another product? That's the easiest way. Without that, you could probably use depending on where you're advertising the sponsor product to advertise product report to see if people are clicking on one and then buying another. That's a really easy way to justify. It's just limited to only your advertising data where, if you use the appropriate AMC report, then you're gonna be able to see all of your organic data and that's gonna help you understand much better. Carrie Miller: My sponsor campaigns are doing well when I have a lower bid. Whenever I raise my bid to try and get more juice out of them, my budget gets blown and they become unprofitable. Do you know what I should do in order to make this work for me? Destaney: There's really no perfect answer here. I mean is the balance that is Amazon advertising. One of the things that we do to help this is we'll create two campaigns with the same keywords. One of our campaign will be lower bid, focused on profitability, and the other campaign will be higher bid, with focus on sales, and we'll shift our budget back and forth. You know, 70% of our budget is going to go to profitability, 30% of our budget is going to go to the high traffic. That way we're not having to constantly fluctuate our bids. This kind of allows us to move the budget from both to maximize profitability and then, when we're done with that, it's okay, we can shift more and turn on higher sales. It's just easier budget distribution. The other things that you could look at is your bid management strategy. Maybe there's a better middle ground. Are you optimizing for placements? Are you moving broad phrase and exact? Sometimes your long tail keywords are going to be a little bit cheaper from a CPC perspective, so you're going to be able to drive more profitability from your long tail keywords. All of those additional measures are going to be hugely beneficial for the strategy. Carrie Miller: The next question is what's your take on DSP and data from AMC? Destaney: I'm going to start with data from AMC, because it is now available for everyone. Brian Lee asked later on in the chat who can use AMC. Helium 10 has actually rolled it out, so you first need to request your instance being set up, but you do not need to run DSP ads to get access to AMC now. AMC is basically analytics and audience platform that just gives you a ton of insights into your Amazon advertising data. If you're not incredibly familiar with Amazon ads, it's gonna be probably a shiny object syndrome and I don't recommend you dive into it just yet. But if you understand sponsor brands and sponsor display. The second part of this question is what's my take on DSP? DSP has a bad reputation in the space because agencies and or Amazon managed services haven't been running it well, but DSP as a tool is incredible. It's one of the most powerful Amazon advertising tools out there, I would say, if used appropriately. You do need to be spending at least $10,000 on DSP a month for it to make sense, but DSP is incredibly, incredibly powerful for brands that are ready for it. Carrie Miller: What do you recommend for Ad campaigns when you have separate listing variations. Do you recommend to merge or manage in each campaign?? Destaney: Again, it depends on search intent. In my opinion, if I have a black t-shirt versus a red t-shirt, and that's how they're variated, I like to separate out my campaigns so I can create search terms based off the variations. So I can create search terms based off the variations. If my only variation difference is size. No, not size price $20 variation, $10 variation I may not segment them. I would typically put my lowest price first because that's going to have the highest click-through rate and then lead customers to my other variations. If it's flavor variations, weight variation, something with different search intent, I recommend segmenting campaigns so you can curate your keyword experience. Carrie Miller: What is a good way to determine keywords that you are ranking for, then comparing them to PPC campaigns to determine which keywords you may not be advertising for? Any quick way to do this. Destaney: Quick way is the fun part of this question. So the biggest thing I would say is to 100% 80-28. We kind of look at if we're ranked in the top four. We're going to pull back on sponsored product spend and move budgets to our sponsored brand, so we're winning the top of search and showcasing our brand. That's our overall strategy. You can use TACoS correlation to do this. If you have a TACoS objective, you'll see that when you spend on a sponsored product ad that you're ranked for, your TACoS is going to increase because you're cannibalizing your organic sales. So you can almost use TACoS as a lever to push and pull. It's not a perfect solution but it will help. The second thing to do would be to dive into you know, using Helium 10 and on a monthly, quarterly basis, pulling probably those terms, that on average you're above number four, number eight on, and then we create segmented campaigns for ranking that we can turn on and off as needed. So I don't want to turn off that keyword as a whole, I just want to lower the bids. So I'll shift my budget for my ranking campaigns to my profitability campaign. So I'm still running, but I'm not showing up in the top four sponsored ad placements. Carrie Miller: Jason says what is an optimal amount of keywords per exact campaign. I started with 15 or so, but as keyword harvesting creates new targets, the list has grown quite a bit. Break them into new campaigns question. Destaney: Absolutely I personally don't love harvesting new keywords into an old campaign because it's going change the performance of your old campaign right. If you have 10 new keywords that aren't proven, then your overall campaign may stop, start performing worse. So 15 is a great number. This is one of those fun like depending on what influencer you follow in the space, you're going to get a different number. It's really dependent on your budget. You know we've had brands that are spending a million dollars a month and they're able to have 100 keywords in a campaign because their campaigns had a thousand dollar budget. So we could afford from a budget perspective to drive traffic to every keyword. If you don't have that budget and you're only at $100 a month or a day, then you're going to need a lot smaller group of keywords to make sure you're collecting data on those keywords. So start with 15, maybe go to 20 to 30, depending on how high you want your budget to be, but then always break them out to new campaigns past that point. Carrie Miller: Are exact keywords generally expensive than broad? What, according to you, is the right mix of keywords, match type within a campaign and how many can should be added? Destaney: This is a fun one. There's a ton of misconceptions around this. In my opinion it just depends, because it's an auction model. If someone is bidding more on their exact match term than they are their phrase match, then maybe your exact match keywords are more expensive because your competitor is bidding more. We test all three match types across the board. They all three run in a very similar ACoS or ROAS because we control the bids to what's converting best at that certain point in time. I think for us, phrase match is one of our highest selling match types right now because broad sometimes goes too broad and doesn't convert as well. Exact match typically converts the best but can be the most expensive. If we're in a category where our competitors are bidding a lot more on exact, highly recommend running all three. Later on, someone asks can you put them all in the same campaign? You can. It's not necessarily going to hurt. We break ours up most of the time. There's instances where we won't, just so I can control again where my budget's going. But we continue to test every single keyword and every single match type and then just negate and or pause or lower bids depending on the performance in the CBCs. Carrie Miller: I recently launched, about two weeks ago. I'm running an automatic and manual campaign. Is there any other campaigns I should be running? Destaney: No, I'd say that's fine unless you have a really high budget and look at maybe video or sponsored brands. Those are going to do really well for you. It's unique advertising inventory but considering it's only been two weeks, I think an auto and a manual is good. An auto is going to be used for keyword research and data collection for you. Use your manual campaign to really control where your traffic's going and then just continue adding those automatic keywords you're finding into your manual campaign. Carrie Miller: Mike says, I'm in a category where there's a lot of window shopping, so my advertising spend is high as lots of clicks, no and low sales. Long tail keywords have low traffic and the keywords with higher search volume are very general, expensive and saturated by competitors. Any other strategies to consider? Destaney: Yeah, I would say, like the home decor, apparel, puzzles those categories can be really difficult because of the window shopping. So you got to think how do you stop someone from window shopping? Video does really really well because then you're educating them on why your product's better and why they're interested. And the good thing with sponsor brands video is if they're just watching the video you don't get charged. You only get charged if they clicked, and if they click they're interested. But again, I'd put this back on you to ask why are people clicking on your listing but not buying? Like even in high window shopping categories, you need to have a competitive advantage. The second thing I would say is product targeting, sponsor product product targeting, sponsor display product targeting can do really well. Target all of the competitors who have lower reviews than you, a higher price point than you, worse reviews than you. These do really well in window shopping categories because, as you mentioned, people are looking at competitors and then clicking on other listings and other listings. So this is a good opportunity to kind of take advantage of that mentality. Carrie Miller: Would you also say influencers are probably really the best way for those particular categories. Destaney: Yeah, I think influencers do really well because they're again, it's the same as the video concept. You don't want to just capture the demand and be compared to every other product in your category by price or reviews, which is what Amazon's known for. How do you educate a customer on why they need your product before they even click? Influencers, video ads, off-platform traffic does that job. Carrie Miller: Do you think Amazon rewards or gives more ranked juice for organic sales more than PPC sales, or do they treat them the same? Destaney: I would probably say more to organic sales. This is why your big retail brands your Johnson and Johnson's, your Pepsi or Coke's can get away with having listings that maybe aren't as fantastic because their organic conversion rate is so much higher, right? Even before they were spending a ton like seven years ago when I got started in this space those brands did so well because their conversion rate was higher. Customers were searching for their brand name and buying right, so their organic is already inflated and doing much better. Nowadays, PPC of course plays a role, but Amazon knows that they're going to max out on how much PPC opportunity they can have within the search results, so I think organic is weighted a little bit heavier in terms of conversion rate and click-through rate. Carrie Miller: Do you ever increase budget on a PPC campaign, even if it isn't maxing out? Destaney: It doesn't hurt. I don't think it necessarily helps. It can. I've seen a few people kind of make statements like I ran a campaign at $50 a day budget and it did nothing. When I increased it to $500 a day it did something. I've never really seen that, but it doesn't hurt anything. Carrie Miller: Joshua says wait. So I thought it was best practice to segment campaigns, as in keywords and such, to determine the performance. So is it best practice to clump keywords together for campaigns in groups of 10 to 15? Destaney: It doesn't really matter. Single keyword campaigns are okay, they don't hurt, but they're a pain to scale. We have brands that have 500 keywords doing well, so I'm not going to create 500 campaigns when it doesn't drive that much added value. We do 10 to 15 because it's controllable, it's easy to scale, it's easy for us to build out. Because it's controllable, it's easy to scale, it's easy for us to build out. In an absolutely perfect world, single keyword campaigns could be the best solution, the most value added, because you can do your placements at the same time, but they're not scalable for most people. Most people don't have the operations to run it appropriately and the software's out there that are recommending single keyword campaigns have a really terrible bid management strategy that doesn't make sense for them. So I would say if you're a small brand, only have one product, go ahead and run single keyword campaigns if you want. Just make sure you have a good system for naming and structuring. Carrie Miller: This is a good question. If you're new to Helium 10 Adtomic, what's the best place to start? I feel overwhelmed by the complexity of the system. Destaney: I would start by saying that that is the nature of Amazon and Amazon probably going to feel overwhelmed. So the biggest thing is to actually go through, like the videos that are directly within Adtomic. Like that's what I would say one of your best bets and start learning each piece individually. That's something that I kind of got overwhelmed with, like in the beginning. Keyword research and bid management that should be our core focus when it comes to advertising. So go through those segmented videos and help yourself understand the system that way. Do you have anything else, Carrie? Carrie Miller: Yeah, I mean we do have kind of a PPC Academy. If you are a paid subscriber to Helium 10, you can go into that course. But Bradley also has done some. He did some masterclasses on Adtomic and then there's also kind of learn videos, like you were saying, just like watch those little videos for each different thing within the actual tools. There's kind of little training videos. I would suggest doing that. We also have it in our academy. We have videos in our academy that show you how to use Adtomic. Destaney: General, it just takes time and, to not get overwhelmed, you have to hop in and you have to test and learn. By the time you learn something Amazon will change some button or some switch. So don't get overwhelmed by like. We have incredible comments and questions that are being asked that I would say are pretty advanced here. So, like, don't get overwhelmed by all of that. Just start simple, start small and you'll figure it out as you go. Carrie Miller: I think we'll do maybe one more here. I think this is a good one. I use Cerebro to extract keywords from competitors ASINs and then include those as exact and phrase match within the same campaign. As a result, my campaign sometimes ends up with 500 plus keywords. Is this approach okay, or should I create smaller, more segmented campaigns? Destaney: I'm going to assume what's happening with your 500 plus keywords is only 10 of them are actually getting impressions and clicks. That is the problem with that strategy. Unless you have a thousand dollar a day budget, you cannot afford the data across all those keywords. And what I mean by that is the industry standard is you need anywhere from 10 to 20 clicks per keyword before knowing whether or not it's a keyword that can be optimized right. So let's say 10 clicks at a $1 bid across 500 keywords. I can't do that math. What is 500 times $10? Like 5000? Carrie Miller: Yeah. Destaney: Please, you guys I just got the zeros. This is one of those memes I was like what is the most embarrassing thing you typed into your Amazon or your calculator this year? I was about to say you cannot afford to collect data on all those keywords. You're going way too big and you're going to have campaigns that only have 5 to 10 keywords getting clicks, because that's where all of your budget's going. Your budget's only going to go to those keywords. Amazon's not going to spread it across all of your keywords. So there's no point in doing any of that keyword research when 480 of those keywords you cannot afford to get impressions on. That is why we break them out in a segmented campaign. So I can have a $10 campaign focus on one to two keywords, collecting data. I can turn on and off as my keywords are successful versus your 500. Again, you can't necessarily afford it unless you're going to be spending 5 to $10,000 to collect data on all of those terms. Carrie Miller: All right, I think that's the last question. I think you've done an amazing job for pretty much 45 minutes straight answering questions. So thank you. And Andrew says Destaney is the GOAT. And then Cory said “Agreed, this is awesome!”. So thank you so much for joining us for TACoS Tuesday and thank you to everyone in the audience. We had lots of I mean, we still have questions we haven't answered. I'm sorry about that. We just don't have time to do all of them every single time, but if you join next time early, you can get your questions in early, right when we start and get them answered. But thanks again for everyone who joined and also Destaney. If anyone wants to reach you, where can they reach you? Destaney: Facebook or LinkedIn is probably the easiest. I see a few like good questions that came in last minute. Cory Benson, like all of my content is pretty much on LinkedIn, based around your question, so feel free to follow me on either of those platforms or reach out in the Helium 10 groups. I'm pretty active in those groups, so if you have any questions that we missed, we'd love to hop in and help. Carrie Miller: Yeah, if you're not following Destaney on LinkedIn, you're missing out, so you got to go go follow her there. So, all right, thank you again, and we'll see you all again next time on TACoS Tuesday.
Episode #063 - In their last episode of 2024, Destaney and Justin reflect on the company's evolution over the past year, highlighting the strides in Amazon advertising, the role of AI in creative development, and the importance of data analytics in shaping modern advertising strategies. How have company culture and value creation helped fuel the growth and transformation of BTR Media post-rebranding?"The rebrand wasn't just a name change; it's about better trust, better transparency, better results, and better relationships."A few topics covered in their recap:The company has significantly grown over the past year, transitioning from BetterAMS to BTR Media and embracing a full-funnel approach to retail media and advertising.The role of content creation and the sharing of industry knowledge as the primary growth strategy for BTR Media.Significant advancements in AI's role in creative development and AMC data analytics have transformed how brands strategize and reach audiences.The ongoing convergence of performance and brand budgets as retail media networks evolve and consolidate offers new opportunities for middle-market brands.Connect with JustinConnect with DestaneyLearn more about BTR MediaRead Unreasonable HospitalitySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Episode #062 - Destaney is joined by Lance Pacheco, one of the newest members of the BTR Media team, to hear his insights about the future of retail media networks and strategies for brands to harness this evolving landscape. As digital advertising takes a decisive leap toward hyper-targeted retail media, they break down the world of digital brand strategies and the emerging opportunities brands should seize.With over a decade of experience in digital advertising, Lance shares his expert advice on creating customized media plans tailored to brand objectives and emphasizing test-and-learn strategies in smaller retail media networks.A few of the points covered:Why brands are encouraged to diversify their advertising channels beyond Amazon and Walmart to include smaller retail media networks.The importance of brands being well-versed in various digital advertising metrics and working with experts to translate these into meaningful insights.Why utilizing knowledge from industry leaders and staying updated with trends and changes in retail media can significantly impact a brand's success.Brands that remain flexible and adaptable in their marketing strategies tend to capitalize rapidly on emerging trends and consumer behavior shifts.Connect with LanceConnect with DestaneyLearn more about BTR MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Episode #061 - Destaney sits down with Carolyn, CMO of Pattern, to talk about how brands can use AI to scale their content and stay ahead in the fast-paced industry. From creating optimized listings to tailoring content for specific marketplaces like Amazon and Walmart, Carolyn shares insights into how Pattern's Content Brief tool is helping brands turn trillions of data points into actionable recommendations.How is AI enabling teams to move faster, personalize their creative, and adapt to changing consumer trends—without sacrificing quality?“AI isn't about replacing your team—it's about enabling them to move faster, get smarter, and do more with less.”A few topics covered:How AI helps brands handle the overwhelming amount of content needed for e-commerce, from product listings to images.Why each marketplace has unique requirements and how AI helps brands tailor their approach to platforms like Amazon and Walmart.The role of AI in creating tailored content and enabling brands to react quickly to trends and consumer behavior.AI as a tool for first drafts and edits, with human teams refining and perfecting the results.How Content Brief combines 38 trillion data points with actionable insights to help brands optimize their listings and creative efficiently.Learn more about Pattern PXM's Content Brief Connect with CarolynConnect with DestaneyLearn more about BTR MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Episode #060 - What's the real impact of your ad spend? In this episode, Destaney is joined by Alex Juday, SVP at Incremental, to break down the buzzword that's taking over the space: incrementality. What does it really mean, why ROAS isn't enough, and how brands can rethink their approach to retail media.Here's what we're covering:Why incrementality is about more than new customers.How to measure true ad performance (beyond inflated ROAS).The biggest risks for brands still stuck on traditional metrics.How Incremental is changing the game with faster, smarter insights.Connect with Alex Connect with Destaney Learn more about Incremental Learn more about BTR Media See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Episode #058 - In this episode, Destaney sits down with BTR Media's tech guru, Dustin Wassner, fresh off his big win at the Amazon Developer Summit Hackathon! They cover all things advertising automation, from how Amazon Marketing Stream (AMS) goes beyond dayparting to the ways real-time budget updates keep managers in control.Dustin shares why sticking to the basics can beat the latest, shiniest tech and breaks down the impact of a well-built tagging system. Plus, they discuss the latest on Amazon Marketing Cloud (AMC) and what the rollout could mean for more advertisers soon.Connect with DustinConnect with Destaney Learn more about BTR MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode, we will discuss Destaney's top Amazon advertising strategies, from setting up initial campaigns to advanced strategies such as Amazon AMC, and what's coming in the future. What if you could transform your Amazon advertising game with just a few strategic tweaks? Join us as we sit down with Destaney Wishon of BTR Media, our guest expert, to uncover the secrets behind mastering Amazon PPC. From understanding the fundamentals of conversion rates and bid management to leveraging advanced AI strategies, Destaney sheds light on how sellers, both newbies and veterans, can optimize their ad spend. We explore the intricacies of using tools like Helium 10's Adtomic to benchmark product performance in competitive categories like home decor, ensuring your campaigns hit the mark and convert clicks into sales. We take a closer look at what it means to truly optimize your Amazon advertising campaigns. Discover how identifying underperforming ads and adjusting bids can significantly impact your ACoS and ROAS. We discuss the importance of relevancy and the power of long-tail keywords in capturing less competitive niches. With Destaney's insights, you'll learn how monitoring account activity through tools like Adtomic can prevent unnecessary expenses and how adjusting strategies based on competitive factors like pricing and reviews can troubleshoot conversion barriers. Ready to elevate your strategy with AI-driven advertising? Destaney highlights the potential of new AI features of Helium 10 Adtomic in streamlining keyword performance and improving budget efficiency. We explore how transitioning budgets from traditional to AI-optimized campaigns can enhance both new and existing Amazon PPC campaigns. Whether you are launching a new product or defending your brand against competitors, our discussion emphasizes the importance of bid management and using data-driven insights to align your Amazon advertising endeavors with your business goals. Don't miss this opportunity to take control of your Amazon advertising success. In episode 610 of the Serious Sellers Podcast, Bradley and Destaney discuss: 00:00 - Amazon Advertising Strategies and Tips 04:31 - Granular Insights in Home Decor Advertising 08:53 - Comparing Adtomic and Amazon Ad Console 09:40 - Amazon Advertising Conversion Strategies 16:08 - Long Tail Keywords and Competition 17:00 - Amazon Advertising Beginner Strategy Guide 25:19 - Strategies for Amazon Advertising with AI 26:58 - Optimizing Your Amazon PPC Campaigns 33:55 - Optimizing Advertising Strategies With Adtomic 37:41 - Maximizing Sales Strategies Without Adtomic 42:57 - Adtomic Campaign Optimization Session
Episode #056 – In this episode, Jay Richman from Amazon sat down with Destaney to chat about how Amazon's new AI tools are changing the way brands create ads. They explore how the AI Creative Studio can be of benefit to both big and small brands. Creating everything from images to audio ads without needing to be a tech expert or marketer.Jay also shared some fun moments from behind the scenes, like how their AI keeps adding pumpkins to every photo (seriously) and explained why interactive audio ads, where customers can literally say “Add to Cart” through Alexa, are the future.If advertising tools or creative have ever felt overwhelming, this episode shows how everything is about to get a lot simpler.Connect with Jay on LinkedIn Connect with Destaney on LinkedIn Learn more about AI Creative Studio Learn more about BTR MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Episode #055 - Darren Silverman from Petmate joins Destaney for a great chat about his e-commerce journey, and it's full of unexpected moments. He shared how he stumbled into Walmart and Amazon's early e-commerce days — even bringing samples to a meeting not knowing what to expect! But what really hit home was how much he stresses the power of real relationships, even in our increasingly digital world. Another topic discussed is the rise of TikTok as a serious sales channel.Connect with Darren on LinkedIn Connect with Destaney on LinkedIn Learn more about BTR MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Join us for an insightful TACoS Tuesday with Amazon PPC expert Destaney Wishon of Btr Media, as she shares her expertise on Amazon advertising strategies. We explore the key benefits and features of Adtomic, a powerful tool for managing Amazon PPC campaigns, focusing on bid management, keyword research, and holistic performance tracking. Destaney emphasizes the importance of understanding market dynamics, competitor actions, and customer behavior to effectively manage ACoS fluctuations. She also offers strategies for handling high CPC in competitive niches, including evaluating repeat purchase rates and the impact of ad spending for organic placement. Next, we cover essential Amazon PPC campaign strategies tailored for businesses of all sizes. Discover how to kickstart your keyword research with low-bid, low-budget auto campaigns, and the importance of profitability-focused campaigns optimized for ACOS or ROAS objectives. We also discuss organic ranking campaigns, the nuanced application of sponsored brands and sponsored display ads, and the comparison between CPC and CPM models for sponsored display. Learn about optimal product launch strategies and effective product targeting strategies that focus on competitive advantages and thoughtful ASIN grouping based on budget and objectives. Finally, we dive into advanced Amazon PPC optimization strategies, especially for those with limited budgets. Listen as we discuss the benefits of using broad and phrase match keywords over auto campaigns, targeting long-tail search terms, and leveraging customer demographics. Destaney also addresses challenges such as campaigns not receiving impressions and the effects of pausing campaigns versus lowering bids when using day parting. Additionally, we highlight the importance of bid management during off-peak hours, understanding customer purchase behavior, and using the refine feature in category targeting campaigns for more precise ad placements. Don't miss our interactive Q&A session with Destaney, where she answers a range of insightful questions from our audience. In episode 597 of the Serious Sellers Podcast, Carrie and Destaney discuss: 00:01 - Amazon PPC Strategies With Destaney Wishon 01:52 - Maximizing Amazon Advertising With Helium 10's Adtomic 06:15 - Optimizing External Traffic for E-Commerce 07:43 - Essential Amazon PPC Campaign Strategies 09:19 - Choosing Between CPC and CPM 12:27 - Optimizing Keywords for Amazon Sales 13:35 - Amazon PPC Optimization Strategies 20:50 - Optimizing Bids Frequency and Bulk Strategy 24:32 - Interactive Q&A Session With Destaney ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On Youtube: youtube.com/@Helium10/videos
Episode #052 - How do you rise above the noise on Amazon's biggest sales day of the year? In this episode, we sit down with Alicia Ponzani, E-Commerce Manager at Premier Nutrition, the brand behind one of the Top 5 Best-Selling Products on the most recent Prime Day.Alicia shares the real, no-fluff tactics that led her team to outperform some of the biggest names in the game and how they managed to stay ahead even with retail giants like Target running promotions right before Prime Day.We pull back the curtain on Premier Nutrition's exact strategy, revealing how they optimized their Amazon ads, drove external traffic, and targeted the right audiences at the perfect time. You'll hear how they navigated complex attribution challenges, leaned into full-funnel marketing, and unlocked the power of Amazon Marketing Cloud (AMC). You'll walk away with real, actionable tips - from creative testing to making the most of upper-funnel campaigns. If you're after clear, no-nonsense advice that actually works, hit play and see how Premier Nutrition did it.Connect with Alicia on LinkedInConnect with Destaney on LinkedIn See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Episode #051 - In this episode of the Better Advertising with Better Media, Destaney sits down with Julian Fenn, an e-commerce expert with a deep background in Amazon strategy and data-driven decision-making. Julian shares his insights on the importance of setting clear success metrics and how data can be a powerful tool in driving growth. He highlights the challenges brands face when managing multiple product categories on Amazon and offers practical advice on when to build in-house capabilities versus relying on external agencies or SaaS tools.A key takeaway from the episode is Julian's emphasis on the need for expertise in navigating Amazon's complex ecosystem. He notes that while tools like PacVue can be incredibly powerful, they require a deep understanding of Amazon advertising to be truly effective. Julian also discusses the future of Amazon Marketing Cloud (AMC) and how it can provide deeper insights into customer behavior and advertising performance, helping brands make more informed decisions.Throughout the conversation, Julian and Destaney explore the overall landscape of e-commerce, touching on the rise of new competitors like Temu and Shein and what these changes mean for established brands. Julian expresses excitement about the potential of AMC to unlock new levels of performance and data integration, while also cautioning brands to be strategic about their investments in both upper and lower funnel marketing efforts.Key Points Mentioned:Importance of Expertise: Understanding Amazon's advertising ecosystem is crucial for making the most of tools like PacVue.Data-Driven Decisions: Setting clear metrics and goals is essential for leveraging data to drive e-commerce growth.In-House vs. Outsourcing: Julian discusses when it's beneficial to manage e-commerce efforts internally versus partnering with agencies or using SaaS tools.Future of AMC: Amazon Marketing Cloud offers powerful insights into customer behavior and ad performance, helping brands optimize their strategies.Impact of New Competitors: The entry of brands like Temu and Shein is changing the e-commerce landscape, requiring established brands to adapt their strategies.Interested in discussing how to optimize your Amazon strategy? ⬇️https://www.btrmedia.com/getting-started/work-with-btrmedia
#050 - Welcome to another episode of Better Advertising with BTR Media! We're excited to have Vanessa McFill, a digital marketing expert, joining us today. In this episode, hosted by Destaney, we delve into the constantly changing landscape of digital marketing and uncover strategies for building loyal audiences through targeted reach and effective connections. Vanessa shares her insights on the importance of understanding your audience, creating personalized marketing strategies, and leveraging digital platforms like Amazon, Meta, and TikTok to drive success.In this episode, we cover ⬇️The latest trends in digital marketing.How targeted reach can build loyal customer bases.Strategies for connecting with your audience.Insights from Garden of Life's marketing success.Practical tips for leveraging digital platforms.The role of personalized marketing.Future trends in digital marketing and AI.Resources ⬇️➡️ Learn more about Garden of Life➡️ Get weekly insights from BTR Media➡️ Connect with Vanessa➡️ Connect with DestaneySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Do you want to outperform your competition on Amazon Prime Day 2024? Join us as we explore cutting-edge Amazon PPC strategies with the esteemed Destaney Wishon of BTR Media, who shares her expert predictions and actionable insights to help you skyrocket your Amazon advertising game. With Prime Day 2023 setting a new benchmark at $12.7 billion in sales, we decode consumer behavior shifts and the unique opportunities presented by this mid-year retail extravaganza, differentiating it from Black Friday and Cyber Monday. Our discussion dives deep into the art of managing Amazon ads around Prime Day, emphasizing the importance of defining your primary goal—be it maximizing profit or driving sales. We also unpack the extended attribution window's impact on ad spend, conversion rates, and ACoS. From the advantages of increased pre-event ad spend to capture window-shopping customers to the phenomenal conversion rates during Prime Day itself, we provide a holistic view of how to capitalize on this massive sales event. Destaney's insights reveal the significance of targeted ad strategies in enhancing your organic rank and BSR, alongside the long-term benefits of acquiring new customers. Get ready to maximize your Prime Day advertising efforts with practical advice on Adtomic Day Parting Schedules. Learn how to control CPCs and optimize conversion rates during peak traffic times, identify high-performing search terms, and strategically adjust bids. We also tackle the challenges of regaining momentum post-stockout, realistic budgeting, and leveraging coupons to boost conversion rates. As we navigate the new pricing rules and the competitive landscape with events like Walmart Plus Week, we arm you with strategies to ensure your brand is well-prepared. Whether you're a seasoned Amazon seller or a new brand, this episode is packed with invaluable tips to help you make the most of Prime Day 2024. In episode 576 of the Serious Sellers Podcast, Bradley and Destaney discuss: 01:22 - Amazon PPC Readiness for Prime Day 04:20 - Prime Day Impact on Shopping Habits 08:56 - Amazon Prime Day Advertising Strategies 13:23 - Maximizing Sales Opportunities Beyond Prime Day 19:29 - Prime Day PPC Optimization Strategies 21:00 - Optimizing PPC Strategy for Prime Day 27:18 - Maximizing Creative Impact in Ads 32:06 - Prime Day PPC Strategy and Sales 35:48 - Maximizing Sales Strategy for Prime Day 36:42 - Price Matching and Marketplace Strategies 39:15 - PPC Spend Strategy for Prime Day ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On Youtube: youtube.com/@Helium10/videos Transcript Bradley Sutton: We continue in our series and helping you guys get ready for Amazon Prime Day 2024 with a special Tacos Tuesday episode with best practices for advertising, not just on Prime Day, but before it and after it. How cool is that? Pretty cool, I think. If you're like me, maybe you were intimidated about learning how to do Amazon PPC, or maybe you think you just don't have the hours and hours that it takes to download and sort through all of those sponsored ads reports that Amazon produces for you. Adtomic for me allowed me to learn PPC for the first time, and now I'm managing over 150 PPC campaigns across all of my accounts in only two hours a week.Find out how Adtomic can help you level up your PPC game. Visit h10.me/adtomic for more information. That's h10.me/adtomic any level in the e-commerce world. Bradley Sutton: Hello everybody and welcome to another episode of Serious Sellers Podcast by Helium 10. I am your host Bradley Sutton, and this is the show that is completely bs free, unscripted and unrehearsed, organic conversation about serious strategies for serious sellers of any level in e-commerce world. Welcome to a very special edition of Tacos Tuesday. If you guys have noticed, for the last few weeks on, like the podcast and other live streams, we have been focusing on Prime Day readiness. We wanted to make sure that 2024 is your best Prime Day and today we wanted to go deep in specifically talking about Prime Day readiness for PPC. All right, because that's one of the things that you can still kind of like control up until the day of Prime Day. So that's why we've invited the number one expert in the entire world on Amazon PPC Destaney Wishon here. Destiny, how's it going? Welcome back. Destaney: Hello, hello. Thank you so much for having me very excited to be here, as always. Bradley Sutton: Before we get into your training here, do you have any predictions for Prime Day. Like, are you expecting things to be just kind of like normal, business as usual? Are you expecting anything new and unusual this year? Destaney: I am going to predict that this year is going to be even bigger than last year, which is saying something, because I distinctly remember being up at like 4 am having to adjust budgets last year because everyone was expecting it to be a little bit lower, just due to the state of economy and kind of where we were at with inflation. And it was 9 am and we're like out of budget across the board and conversion rates were double what they were the two weeks prior. So, I was like you know, we're driving a ton of sales, our ROAS looks fantastic, let's maximize this. So, I'm expecting it to kind of see a similar trend and be pretty big this year. Bradley Sutton: Awesome. I hope that that prediction comes true. Share it. All right, I'm going to go off screen and let you go ahead and take it away. Destaney, that prediction comes true, share it. All right, I'm going to go off screen and let you go ahead and take it away, Destaney. Destaney: I think when it comes to inventory and deals and content, it's a little bit more of a one size fits all solution. But when it comes to Amazon advertising and Prime Day, there are hundreds of different strategies that you can run depending on where your brand's at from a profitability perspective, from a cash flow and a lifestyle perspective when it comes to repurchasing, inventory and things like that. That's going to influence your Amazon advertising strategy. So, I've always been a big fan of not giving one size fits all solutions. I think everyone who follows me is very familiar with that, and this is no different. Some people are going to go online and say do not increase your budgets, do not change your bids. And some people are going to say, to maximize that opportunity, but it's going to be really dependent on where your brands at. So, kicking things off, let's talk about Prime Day 2023 and why these matters. Destaney: $12.7 billion in sales. It was an absolute record for their largest annual event 375 million items sold. 37% of US households took part in Prime Day. That is really important. And also consider how many people share accounts you know grandparents, cousins, things like that so it's probably even higher. For being honest, the reason this matter is last year was the largest single sales day in all of Amazon history, and the reason I'm calling this out is because, as customers become more and more familiar with Prime Day, it's changing their shopping habits. For one, everyone knows that the first two to three weeks leading up to Prime Day you log into your app, it's the first thing you see. Right, they do a homepage takeover, letting you know it's Prime Day. They're also starting to drip out Prime Day deals. Now what this means is customers are going to stop their normal purchase habits. If I buy Tide Pods once a month on a Thursday, I'm probably going to hold off on buying my Tide Pods until Prime Day. If I have back to school items that I want to purchase, I'm going to hold off on buying those until Prime Day. Now the problem is customers are still shopping, they're still opening the app and they're clicking around, but they're not always purchasing. This is important to call out because the two weeks leading up to Prime Day and really the week before leading up to Prime Day, you're almost always going to see a drop-in conversion rate. Customers are still shopping, they're on the platform, they are clicking, they're adding to cart and they're building their list, but they're not checking out until Prime Day. So that's really important to consider. Destaney: The second part to consider is think about Black Friday, Cyber Monday. Everybody knows what time of year Black Friday, Cyber Monday, is and everyone builds their baskets beforehand. You know they get the magazines for Walmart and for Target. They circle all of the items they want to buy. The difference is those items are holiday specific. The consumer habits are still similar, but the items are different. Prime day is smack dab in the middle of summer. People aren't necessarily buying their Christmas gifts yet. They're buying all kinds of gifts and they don't necessarily have specific items going into it. I, for example, will hop onto the Lightning Dill app and get caught up in all the excitement and the craze and just scroll until I find products that I want. So naturally, due to the flooding of customers on the platform, everyone is getting increased visibility. I think that's the biggest thing to consider. So, whether you have deals or whether you don't have deals, you're probably still going to see an increased visibility, but Prime Day is synonymous with savings. So, if you don't have a deal and you don't have a badge, you may not get that visibility. Destaney: Now another small screenshot I added here is from one of our accounts. Last year we had 101 campaigns almost out of budget. This is not due to Amazon trying to spend more money on Prime Day. This is just due to the nature of how the auction works. When you have five times, 10 times as many customers on the platform clicking around, your ads are going to get clicked more, and the more clicks you get, the more you spend. So, the more your budget's going to be spent. This is why the first level of optimization is almost to increase your budgets, because we know there's going to be so many more customers on the platform. They're going to be clicking so much more because they're shopping around. So, increase your budgets and we're going to dive into that optimization later. Destaney: But I thought it was really important to set that context and understanding just how many customers are on the platform during Prime Day and how that trickles down to your brand, whether or not you participate. Now there's kind of three important things to consider. You have lead-in Prime Day, lead-out, Prime Day either or. And why this matters is because the week before Prime Day is historically some of the worst performance you will ever see when it comes to Amazon advertising on the platform. Why? Well, as we mentioned, customers are still shopping. They may not be purchasing, but they are window shopping. Lead in period is really important because, again, people are logging onto a platform and they're starting to add to cart. They're starting to build their list for the products that they may want to purchase. This is important to understand because you can make your optimizations as early as 10 days prior or 14 days prior, and you need to optimize towards what you're wanting your outcome to be. So, if your only goal is profitability, then you should probably lower your budgets the week before. On the flip side, if your goal is maximizing sales and understanding consumer habits, you'll start to realize that those customers are adding to cart and clicking, so you probably still want to continue to run ads there, even though they're not purchasing. Destaney: Yet we all know that attribution is extended on Amazon. The majority of the time, it's a 14-day attribution, sometimes longer. What's happening here is the customers are going to add to cart and click on your ads, but they may not purchase until later. So, your clicks and your spend are going to be much higher and your sales are going to be much lower. At its simplest, conversion rate is going to be down because people are clicking and not buying, and a cost is going to be up. People are clicking and not buying, so some people will just say you know, it's fine, let's continue running my ads full speed ahead, knowing it's going to pay off later. That's typically what we recommend our brands do, but some people who are only focused on profitability that is it. They don't necessarily care about the Prime Day customer because they know they're too price conscious. They're going to lower their bids and budgets the seven to 10 days before Prime Day because they don't want to attract the customer who's not going to convert until later on. So, keep that in mind. The second thing to keep in mind is that there is a lead out period, which pretty much means that a lot of shoppers are going to continue to stay on the platform after Prime Day. As we know, Prime Day has now been extended to almost Prime Week and when you have Walmart and Target and every other major retailer running these discounted days and deals, you're going to see a much longer timeframe. So, we've actually seen the week after Prime Day have some of the highest conversion rates because shoppers are still ready to buy, but some of the lower CPCs because most advertisers actually pull back on their budgets after Prime Day. So, lead-out's another really big opportunity for brands. So, keep these things in mind as you're building out your strategy. Destaney: Here's just some kind of quick insights that I pulled from our personal accounts. As you can see the timeframe here impressions are definitely relatively high before Prime Day. Prime Day one last year was insane. It was one of the craziest days I've ever managed. Truly Before 9am we had blown through most of our budgets because there were that many people on the platform, I honestly kind of put the brakes on quite a few of our brands because I was worried that it was an attribution issue. But at the end of the day our conversion rate was about 2x 3x what it was on normal days during the beginning of Prime Day morning. You can also see the day after Prime Day there's definitely a drop off. This is influenced by the majority of our brands run deals, but impressions still stayed relatively high or back to average kind of a week afterwards, spend is the same thing. Destaney: So again, our brands we recommend continuing to spend at a higher-than-average pace leading up to prime day, because we understand customers are window shopping, so we want to go ahead and catch their eyeballs before the day even hits. We want to stand out, so we personally increase our spend for the majority of our brands. Now, again, if a brand comes to us and says, hey, my only goal is a cost, my only goal is profit, then we're going to pull back on spend the week prior. But that is a decision that needs to be made at the brand level, not the agency or software level. So, knowing all of this, I think, before we dive into some really specific strategies around how you manage your ads, from an ad type, from a bid, from a budget perspective, you really need to decide is your goal on Prime Day to maximize profit? Is that your only focus, yes or no? The second thing is do you want to maximize sales? Now, a lot of people argue of you know a Prime Day audience isn't the best, it's, you know cheaper, it's discounted audience. They're not actually looking for your product, they just want a discount and save money. But at the end of the day. Destaney: We've seen some two really strong effects from Prime Day. One, when ran appropriately, in an incredibly targeted way, you can take advantage of the heightened conversion rate on Prime Day and 100% improve your BSR and your organic rank on the page. We have run multiple tests with that. The second question I always get well, does your organic rank stick? Yes, if it's ran strategically in a very precise way. So, for us, we do like to maximize our presence on Prime Day because we know it's an opportunity to improve our presence on page one and improve our organic rank because our conversion rate is higher than our competitors. That's something really important to remember. Destaney: The second part to remember is, as we saw earlier, around 40% of households are participating, so think of all of the new eyeballs you can get in front of. So, anyone who has a product that's purchased more than once whether it's a supplement that's repeat purchased, or whether it's a brand that has multiple products, like fitness gear Prime Day is a huge opportunity to get in front of a very warm audience that's ready to buy. So sometimes you can bring them into your brand and then they'll come back post Prime Day to purchase your other products. So those are things to consider when you're deciding. You know, is your goal to maximize product profit and just take advantage of the wave of traffic and do nothing, or do you want to maximize sales and build on all these other opportunities and make sure that you're investing in a much longer-term strategy than just Prime Day? Once you know those two, you can start optimizing beyond that. So, for all of those here that their main goal is maximizing profit, there's kind of a few things that we want to look at here. Destaney: One bid management. We don't recommend making aggressive changes to your bids. In general, we see that brands who do not run any deals and are only focused on profitability will maintain around the same ACOS or ROAS. Sometimes it improves if they're in a category that does well during Prime Day. Sometimes it's worse because they didn't run any discounts and all their competitors did so. Now their conversion rates decreased. The traffic's going to your competitors and not you. If you're not running any deals, we do typically see a lower conversion rate. So, we sometimes recommend going ahead and lowering your bids a little bit, maybe 5% to 10% across the board, because customers are going to continue to click but not purchase, and again, this is because maybe your competitors are running heavy discounts and deals. If your competitors are running heavy discounts and deals and someone types in toothpaste and you're the only one not running a deal, you're not going to drive sales and you're going to have a lower conversion rate than everyone else. So, keep these things in mind. Lead-in is another strategy where maybe you need to lower your bids and budgets because your ads are not going to perform well leading up. Right, you can't sacrifice the increase in ACOS leading up because you're not going to drive sales on Prime Day without deals or discounts. Destaney: Budget management's another really big one. At the end of the day, if you don't run deals or discounts and your category is known for deals and discounts, you're going to perform worse. So maybe it's worth decreasing your budget on everything that is not in line with your performance expectations. So the two easiest ways to do this are just go into Ad Console or Campaign Manager or, if you're using Adtomic, you can easily make adjustments throughout there and look at your targeting tab in Ad Console or the search term tab in Adtomic, which is the better tab to look at, and you can filter by everything that has an ACOS that is not in line with your expectations the last 30 days and go ahead and decrease that bid, knowing it's probably going to perform even worse on Prime Day, right, and it's not always a drastic difference, but it's usually enough to make a difference. Same thing with your budgets. Maybe you leave your budgets or you decrease your budget slightly on everything that has over 100% ACOS, right, Everything that's just out of line. Destaney: Go ahead and decrease, and what's going to happen is you're going to optimize towards a little bit more profitability. You're going to get a lot more customers viewing your listing. Naturally, usually you know anywhere from 10% to 20% if you don't run deals or discounts. So, you're still going to drive more sales, but you're going to do it without advertising a ton. So, you're going to usually have a much higher profit on these days if you run this style of strategy. Again, the downside to this is, if all of your competitors are running deals and discounts, their conversion rate is going to be higher. They're going to drive three to four times the amount of sales as you and, as we know, the digital shelf is not unlimited. So, if they're doing much, much better and their organic ranks pushing up, yours is going to be pushing down on the page and that can be hard to make up for unless you're doing a ton externally or have other plans right outside of Prime Day. So, keep those things in mind. Destaney: Now the second half of the strategy maximizing sales is where we're going to have a lot more very specific strategic recommendation. If you're not running deals, you can still expect a lower conversion rate, but across the board, what you really want to look at is increasing budget. That's the first and foremost way to maximize sales. Everything, all of your campaigns that have a ROAS or ACOS within your target, go ahead and increase your budget 20 to 30% and what's going to happen is, again, your organic sales are going to increase. So, if you're also increasing your ad sales and your ad spend with an increased budget, your tacos is typically going to stay close to the same, but you're seeing an overall sales increase. So, your overall profit's going to increase just due to economies of scale. So that's kind of the first thing that we look at is making sure everything converting really well, everything within a cost of a row, as we're increasing our budget on. The next thing we do is increase bids that are in a similar situation, but we're a little bit more strategic on this. Again, I'll open up my search term tab and I'll say, hey, my average conversion rate for my account is 12%, but these five keywords that are my most important keywords they're converting at a 20%. Let's go ahead and increase my bids on those, because I want to drive as much traffic as possible to those precise keywords that are going to improve my organic rank as well as improve my overall performance if my conversion rates higher. The next thing we're going to do is we're going to be very strategic with our campaign creation, and that's what we're going to get into in our next few slides. We're going to create campaigns that are specifically focused on maximizing visibility. Destaney: A really quick pro tip and I'm only calling this out is because Prime Day traffic comes in waves. We typically see the morning of the first day of Prime Day as one of the highest. You can use Atomic Day Parting Schedules. So, if you're nervous to go in and just increase bids and budgets 24 hours because you don't know what performance is going to look like, you can use Adtomic Day Parting Schedules to choose those certain time frames where you can actually see your conversion rates higher and your CPCs are lower. So, we all know that your conversion rate does fluctuate throughout the day. You can use something like the day parting schedules to build out rules throughout the day if you want to balance that line of profitability and sales. So, keep that in mind, All right. Destaney: So, leveraging the search term tab this is a really quick screenshot pulled directly from Atomic that I wanted to shout out because it's one of the best ways to have a lot of control. So, a lot of people will go to every single campaign and add a crazy placement modifier, increase sales or top of search by 100%, increase budgets. But that's not very strategic because you're going to have some search terms that don't do well, some that do well. So, if you pull Adtomic, you can leverage the search term tab. If you're an ad console, it's the targeting tab and you can filter top down by spend. I'm a really big believer of operational efficiency and 80-20. So, I almost always go top down by spend efficiency and 80-20. So, I almost always go top down by spend. Destaney: What I am personally looking for are the terms where my conversion rate and click-through rate that's another good metric to look at is higher than average. So, as you know, we can pull our category average from insights and planning tab. More on that probably later when we hop into Q&A. But you can also pull it from your account average. So maybe your account average again is 8%. So, what I'm really looking for here are there any terms that have insane conversion rate that I know is better than the category? If so, you can assume that during Prime Day it's going to perform even better. So, I'm going to go control my bid and increase my bid on all of those terms, especially if my ACOS is lower than what my target is. This specific account does have a 30% average ACOS, as you can see here. That is our target. So, I'm probably going to increase performance on these terms. But if I see a term that's performing less than our average maybe it this 3% and 8% and it's not a strategy that the brand wants to run, I'm going to pull back my bids, right, Unless I'm running a dealer discount. This is a way that really helps improve your total sales and your organic rank while still maintaining some of that level of profitability. What you don't want to do is spend a ton of money on a term that has a terrible conversion rate. All that's going to do is hurt your organic rank because Amazon wants the products that are converting the best at the top of the page. So, keep that in mind when you're running your bid magic and be a little bit more strategic around these increases and decreases during Prime Day. Destaney: The second thing we want to do is if we're running deals or discounts, this is even more so. We want to create a couple of campaigns focused on winning top of search. Now, Bradley and I have talked quite a bit about this area and whether or not to use high bids or whether or not to use placement modifiers, but for Prime Day specifically, especially if we have a deal badge on our ad, we create campaigns for the top of the page. The reason being is, as we know, customers are looking for deal badging and the best place to see that deal badging is the number one slot on the page. Now, most people can't afford to win this 100% of the time. It's just incredibly expensive. In the supplement space it would cost you around $90,000 in spend to win one keyword over 80% impression share $90,000. And this was last year. So, this is why we create separate campaigns is because we don't want to compete with all of our other campaigns that are focused on profitability. Destaney: We create one to two campaigns for one to two top keywords that convert better than anything. Profitability we create one to two campaigns for one to two top keywords that convert better than anything else and our one to two keywords that we want to improve our organic rank on and we're going to set insanely high bids and probably put also a top of search modifier on it. And when I say insanely high bids, people always think it's three to four dollars. No, that is not going to compete during Prime Day, especially not in a competitive market. For some of our campaigns where we only want to win top of search, we don't care what the return on ad spend is during that timeframe, because people repeat purchase or because we have a good deal. I'm talking $10 to $15 bids or in the supplement space it's $40 to $50 bids. That is the kind of bid that is often needed in competitive categories on Amazon. And again, why we do this is because our conversion rate is so much higher with our deal. We drive so much traffic because of our deal badging that our organic performance will improve and stick for the next four to six to eight weeks. And if we continue to maintain that high and heightened level of traffic, organic rank will stick the whole time. Destaney: So, we don't do this with all of our campaigns. We don't do this with every keyword. We cannot afford it, we would hemorrhage money. But we create one to two campaigns with one to two keywords and we set a budget that we can control in order to piggyback off of that conversion rate and those sales. So, think very strategically around this what keywords in your account are you converting better than everyone else? What keywords can you afford to win top of search on and create some of these campaigns so that way you can start improving your organic positioning on the page through PPC during Prime Day. Another quick thing to note is when you create your campaign, put top of search, put Prime Day in the campaign name or whatever you need to see, so that way when you see a poor ACOS or poor ROAS you don't pause it, because that's not the objective of the campaign. The campaign is to improve your BSR and to improve your organic positioning, not to drive profitability. So that's kind of a really quick tip and we'll probably talk more on that in the Q&A section. Destaney: The next thing that's incredibly important is to consider how many people window shop on Prime Day. So more frequently than probably any other time of the year, customers are clicking around sponsored display almost always does really well during prime day because this positioning on the page is really valuable. So, what we do is we create really specific sponsored display product targeting ads where we only target all of our own products and we run these with the increased budget on prime day. And we run these with an increased budget on Prime Day because we know that customers are less loyal. Now it can be argued how much brand defense campaigns you should run throughout the year and I have some good data to kind of back into those areas but during Prime Day I'm of the opinion that customers are less brand loyal. They're looking for deals, they're looking for discounts. So, make sure to protect your listing, especially if you have a deal. If you have a deal, the last thing you want them to do is land on your page, see a better competitor ad and click out. So, we increase and run specific prime day targeting strategies for sponsored display. Don't throw in hundreds of products to target. Don't put expanded product targeting. Only target your own brand name to make sure you are defending your listing. Other sponsored display strategies we can talk about later whether or not it's audience targeting, category targeting or retargeting, but this is something that needs to be ran in almost every single account. Destaney: Profitability or scalability focused. Maximizing your creatives is another big one. So almost all headline search ads are being forced to move to a custom image regardless, but even more so on Prime Day. It's needed to maximize your creatives because you need to stand out on the page, and when there are hundreds of deals, hundreds of discounts, you need to stand out on the page, and when there are hundreds of deals, hundreds of discounts, you have to stand out by how you've built your brand. So, look at the differences in these two ads. They're both selling the same product, but one of them is way more eye-catching. The bottom one also will typically drive a 200% increase in click-through rate, which is incredibly, incredibly important, because as you're running these ads, everyone's running deals right. Almost everyone in your category is gonna run some level of dealer discount, so if you're not, you have to stand out. Destaney: Adding a lifestyle image is one of the number one way to improve the performance of your sponsor brand ad and your sponsor display ads. So go in there and get that done If you don't have the creative to make this happen, use Sponsored Brands AI Builder. Is it fantastic? No, not always. I said no really aggressively, but we actually have used it for a lot of brands. It's not always as fantastic as a professional shoot, but is it better than nothing? Yes, because even if it's a poor AI creative, you're not getting charged. A list of customer clicks. Sponsored brands ads are pay per click most of the time, right. So, get it up and running to bring eyeballs to your listing and then, if the customer is still interested, they will click on. So that is kind of the biggest thing that we recommend from a sponsored brand sponsored display ad perspective. Immediately get your lifestyle images uploaded. Destaney: The other thing we're going to discuss is creating remarketing campaigns. So, one thing that you have to consider is, again, 40% of households are on the platform. This is your opportunity to get your brand in front of hundreds of hundreds of thousands of customers. Now, some of them may not purchase. Some of them may look but not buy, as we know. So how do you take advantage of that traffic? The 30, 45, 60, 90 days after prime day, you create remarketing campaigns. You can create remarketing campaigns directly with an ad console with sponsored display. As you can see, there's a target added section here. Remove all of those targets. Amazon auto-populates some of them. Remove them. All you want to do is create a remarketing campaign within the look back window that you would prefer. Why this is so important is because if a customer was looking at your product during Prime Day, they are interested in it probably throughout the year, right? So, you're able to capture that customer ID and then serve them an ad 45 days later when maybe they're ready to repeat, purchase or buy a new one, right? This is a really valuable way to take advantage of all the traffic you're getting on Prime Day and monetize it later on throughout the year. If you run this same campaign within DSP, you can also get even more targeted. Within DSP, you can say hey, I want to go ahead and serve everyone an ad. Who viewed my page on Prime Day but did not purchase. Or who viewed my competitors but did not purchase, right? If I'm selling TVs, you don't want to continue serving someone an ad. If they already bought a TV, they probably don't need another one, maybe. Destaney: So, within DSP, you can set up and create that audience where you own that customer ID that viewed within your category and you can get really targeted of negating and or highlighting certain audiences. So, this is incredibly, incredibly important. If you're not a fan of DSP or if you have any concerns red flags you think it's terrible drop those concerns in the chat because I can answer them. Around. 90% of the time, DSP does not work because it's not ran appropriately or expectations weren't set or it was spent too much money without highlighting how granular you can get and, if that's the case, run sponsored display ads to dip your toes in and play around with getting really granular with your remarketing audience to take advantage of Prime Day traffic. Those are all the biggest things that we had here, so I wanted to leave it at that and then hopefully answer some of the follow-ups we had. Bradley Sutton: That was good. The main takeaway guys. I mean, there's tons of takeaways you guys should have, but I hope one of the main takeaways that maybe opened some of your eyes is that when we're talking Prime Day, PPC readiness, it's not just July 16 and 17 that you have to keep in mind. There's stuff you have to do before Prime Day PPC readiness. It's not just July 16 and 17 that you have to keep in mind. There's stuff you have to do before Prime Day. There are things that you have to keep in mind, like this last slide about after Prime Day. Prime Day has a big impact and it's outside of just two days, so just keep that in mind. If there's one takeaway, make sure you remember them. One question of somebody made about 10 minutes or so ago not necessarily about prime day, but it's especially important because of prime day coming up is she's been sold out a month and I've actually talked to some sellers like this. They're worried. Like prime day is coming back. Um, how do I regain my momentum? As far as you with PPC to make sure I'm okay for Prime Day, so what would you say to Paula? Destaney: Well, I think Prime Day is actually a fantastic time to launch if you can find out or carried away to stand out on the page. The biggest thing I would say is you almost need to restart your honeymoon period. I know this is more Bradley's area of expertise, but a lot of people will go out of stock and then come back into stock and expect to have the same BSR, same positioning on the page, same traffic as they did prior. That's almost never the case. From what we've seen, we see a huge drop in just organic positioning. So, the biggest thing is like setting expectations and making sure you're preparing your budget. When you come back into stocks, you're probably going to have to spend more money up front to make up for the sales volume that you did receive organically. Now, with it being Prime Day, I almost recommend at least having a coupon or something on your page to improve your conversion rate relative to your competitors and then just spending maybe a little bit heavier up front, knowing you're going to make up for that once your organic position goes back to normal. Bradley Sutton: All right, what else we have here? We've got, Gianna from. She says if I've paused keywords in the past, I've not performed well. Is it worth reactivating them with low bids during prime to generate visibility and perhaps sales, or is it better to leave them paused? Oh, that's a nice and juicy one right there. Destaney: I wouldn't say that they're gonna perform that much better on prime day, unless maybe you're a lot cheaper and you have a good you know deal badge or something along those lines. I would say why did you pause them instead of lowering your bids? Right, if they're absolutely converting terribly and you've got 50 clicks and no orders like, okay, that makes sense, pause it. But if they've driven any sales in the past, maybe you do start them with a really low bid just to see what can happen. But this is again drawing. If you're only focused on profitability, probably not. It's probably not conformed that much better out of the blue. But if you are focused on maximizing sales, maybe it is worth looking at. You know, last 90 days what keywords have driven an order, even if not profitably, and what should my bid be, knowing my conversion rate may be higher. Bradley Sutton: One quick question I have for you before I go back is I think one of the things differently this year is Amazon's new rules on like sale prices and coupons and things like that, where, hey, you've got to be lower, you can't just artificially raise your price and then. And then you know, like some people do, and then people see, oh my goodness, it's 60% off, but it's just because they raised the price by 60%. Now, that being said, obviously there's going to be some people who still game the system, maybe from variation, abuse or some black hat stuff. But one thing that I've found now is, you know, like me personally, what I would do in the past is I would still have some kind of sales discount before prime day a little bit, just to get some momentum going and maybe increase on my organic. But now I'm all of a sudden, I'm trigger shy because I'm like, oh shoot, whatever discount I do now, that's setting my, my baseline price for this month, which means I'm going to have to do it even bigger. Uh, you know discounts, even getting a coupon approved. So, has that new rule changed any of your strategy at all? Or? Um, are you doing less pre? Uh, prime day discounts um, or what's your strategy there? Destaney: Yeah, I would say, less pre-prime day discounts and or just being a lot more thoughtful around our overall pricing strategy. Because I think, like that's always, like the biggest complaint I see with Prime Day is some brands like, no, don't do anything, don't make any changes, it's not valuable. Everyone's looking for discounts and it's like, yeah, that is true, but also, as we discussed, you're getting in front of 40% of households in America. So, I think, just being a lot more strategic around the timing, also realizing that if you overlap high spend and PPC and steep discounts, you're not going to be making any money, so you better hope you make up for it with inflated conversion rate and improved organic rank. Another big factor I think is, as we're starting to see more with Walmart and other retailers and external influencers, is just price matching as well. It's making sure that you have price parity across all of your platforms and your discounts are lining up in a similar fashion. Bradley Sutton: That's actually important, because last year Walmart Plus Week was the same week as Prime Day, but then this year Walmart has two of them and they're both not on Prime Day. One was already last month and one, I think, is this week or next week or something. So, yeah, definitely what Destaney just said Keep in mind, guys, because if you could lose the buy box on one or other marketplace, if you're running discounts on one but not the other, Sydney says, alright, during Prime Day she's going to have a deal badge. But she's asking would you run an ad on a keyword that you already have your product organically ranked on the first page, or would you target keywords based on the conversion rate, regardless of organic ranking? Destaney: Great question. So, the line that I usually draw on my sand is if I'm ranked in the top four, then I'll pull back on PPC. That's kind of the line. Page one does not matter. In my opinion. 80% of click share goes to the number one carousel on the page, the top four, that's 80% of clicks go there. So even if you're ranked on page one but you're at the bottom of the page, you're not getting near as much visibility and you can be booted really quick. So, we typically say, hey, if we're in the top four, that's a great place to be. If I'm five through eight, sometimes that's okay as well. It really depends on the category. But you got to think as a customer. If you're shopping on mobile, you see a headline search ad, you see three sponsored product ads and then you see your four organically ranked, and then you have another sponsored ad carousel. So, a customer has to scroll quite a bit just to get to 10 to 50. So that's kind of the area that we see. Cannibalization starts happening when you're ranked in the top four and you're advertising in the top four. Other than that, you really don't need to worry about it too much. Maybe you lower your bids a little bit and you focus on that mid-point in the page. But yeah, good question. Bradley Sutton: Johnny says sponsor display as CPC or VCPM for protecting your own listings. Destaney: For protecting my own listings, I do recommend a CPC model. VCPM gets a little murky when it comes to attribution because it's quite a bit different, so I like just controlling my CPCs and only targeting the specific ASINs I want to target. Bradley Sutton: Danica says in order to maximize the sales, what percentage uplift or down of the PPC spend will you do in two weeks ahead of Prime Day, a week ahead on Prime Day, after the Prime Day? Destaney: Good question Really depends on ROAS and overall budget. If we're being honest, we have some brands that will do a 15% increase in spend for lead-in. So, we'll segment our campaigns that we want to increase. We know that performance is going to be terrible. We'll invest in DSP. We'll do a lot on the awareness side 15% to 20% heavy. Some brands that have a specific marketing budget will go even higher. But if it's like a traditional brand that's focused on tacos, ACOS, then we'll only increase 5% to 10% for lead-in. And then on Prime Day, again it really depends on budget because you can maximize your spend if you want to, but you got to make sure you're hitting sales targets. You spend if you want to, but you got to make sure you're hitting sales targets. Lead out, as mentioned, was stronger last year than we've ever seen it before. So, I believe our lift for lead out was around 12% the two weeks after. Bradley Sutton: Another good one here from Dion. He's, or she, is still in launch phase, so it's only been a little over a month since they created their listing, so he's not profitable. He's still trying to get that traction. Should he or she stay away from doing you know, prime Day activities and just keep going with his launch, or what is your suggestion there? Destaney: Honestly, as mentioned, I've seen multiple brands launch products on Prime Day and have an amazing head start because their traffic is so much better, even from a review positioning standpoint. If you can get 50 people to buy your product on Prime Day and 5% of them leave reviews, that's a really, really good start. If you don't have the money for it, then, yeah, probably stay away. But if you have enough reviews even in your launch phase to have a decent conversion rate, then it's a really big opportunity to get in front of a lot of customers. That's going to drive sales volume and increase your review count. Bradley Sutton: All right. Last question of the day is any specific strategies for advertising listings with lightning deals. Destaney: Nothing too specific. You can create specific sponsor brand ads and shout out the deals in your headline. You can also. Usually what we've seen historically they change this frequently is if you run additional auto campaigns not necessarily additional, but if you have auto campaigns on the ASINs with lightning deals, they typically do win unique inventory on the page, whether it's frequently bought together, the lightning deals page on Amazon or other segments of like sponsored deals. So just make sure you have the maximum exposure we discussed Bradley Sutton: Okay, so now, what homework do you have for everybody from now until next week? Again, like I said, guys, this is like the third, fourth, fifth thing in a row that we've been doing about prime days. We want to make sure you guys have the best prime day. What do you want people to do from now until next week? Uh, and then report back to you on when you come on. Destaney: I would say the biggest things are we released a prime day checklist which covers things outside of amazon advertising as well, so I would 100% check that out. The second thing I would do is really define is it that profitability or that scalability strategy? What are you trying to accomplish? And then go through the deck that I shared today I'm sure we'll send it out and just look for any of those low hanging fruit opportunities. Do you have your brand defense campaigns covered? Do you have your bids and budgets ready for lead-in, which starts really soon? Do you have the appropriate creative assets, custom imagery, video, lifestyle images, all of that? Do you have it ready to go? And then I think the reason we actually wanted to do a follow-up campaign is because a lot of the items that I mentioned are hands-on keyboard. You need to log in and make these adjustments. You need to look at your search terms tab in Atomic. So, we wanted to put a follow-up of like hey, here's everything we think you should do. Once you've identified what you want to accomplish, let's actually hop on and do a Q&A for everyone who maybe tries to launch a sponsored display ad and gets confused. You know, sponsored display is now overly complex. You have reach and sales and audiences, so we really wanted to give everyone the opportunity to then come in hot and ask questions. For hey, I tried to do this. It doesn't work, or this is what I'm seeing, this is what I'm not. Bradley Sutton: Okay, all right. So, guys, I don't have the signup sheet yet for next week's live, but just if you're watching this on YouTube, make sure to hit the notification for when we go live and look out in your email, we'll send you a message to register for that uh workshop. You guys have got your homework uh cut out for you. I've got. I put the link that she referred to right there. There are some tips from Carrie, some tips from Destaney and others there. h10.me/primelist. h10.me/primelist. Destaney, thank you so much for coming on here and sharing your knowledge. I got to kick back for half the workshop here and chill. I just listen and learn like everybody else. So, thanks for that and we will see you back here next week. You, Destaney, and also everybody else out there as well. Thanks a lot, everybody.
#048 - Join us in this special episode as we broadcast live from the House of Amazon at the one and only Cannes Lions festival. In this episode we are taking a deep dive with Amazon Ads Evangelist Jeff Cohen and Destaney Wishon as they unravel what's behind Cannes Lions. This convo is a great introduction to the unique value and strategic importance of Cannes Lions for industry leaders.Why Listen?Discover why Cannes Lions is one of the ultimate gatherings for decision-makers in advertising, offering unparalleled opportunities for networking, learning, and innovation.Learn how Amazon leverages Cannes Lions to share ad strategies and drive future growth.Find out how Amazon's integration of influencers at Cannes Lions is reshaping the advertising landscape.Explore the innovative practices and future trends showcased at House of Amazon, from Twitch and podcasts to advanced multi-touch attribution models.Gain actionable insights on the latest trends in performance marketing, consumer journey analysis, and the democratization of advertising tools.Resources: ➡️ Get weekly insights from BTR Media➡️ Connect with Jeff on LinkedIn➡️ Connect with Destaney on LinkedInSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
#047 - In this episode, Destaney sits down with Ekta Chopra from e.l.f. Beauty and Jeff Cohen, tech evangelist from Amazon, to explore the innovative marketing strategies that have propelled e.l.f. Beauty to the forefront of the beauty industry. They delve into the creative processes behind some of e.l.f.'s most successful campaigns, including the high-impact Jennifer Coolidge Super Bowl ad, and discuss the brand's ability to quickly adapt and thrive in a fast-paced digital landscape.Ekta Chopra shares how e.l.f. Beauty identifies and leverages cultural insights to create marketing campaigns that resonate deeply with their audience. The conversation highlights e.l.f.'s collaboration with influencers and Amazon to maximize reach and engagement, and the bold, purpose-driven campaigns that reinforce the brand's values and commitment to diversity.Jeff Cohen provides insight into how e.l.f. has utilized Amazon's platforms to enhance their marketing efforts, emphasizing the importance of reading and acting on consumer signals to stay ahead. The discussion also touches on the future of beauty marketing, with a focus on the role of AI in hyper-personalization and the exciting potential it brings for both large and small brands.Key Takeaways:Innovative Campaigns: The story behind e.l.f. Beauty's Jennifer Coolidge Super Bowl campaign and its rapid execution, resulting in immediate success.Strategic Collaborations: How e.l.f. Beauty leverages influencers and Amazon's diverse platforms for maximum impact and engagement.Cultural Insights: The importance of tapping into cultural moments and consumer signals to create relevant and resonant marketing campaigns.Bold Campaigns: e.l.f.'s commitment to diversity and empowerment, exemplified by the "Less Dicks in the Boardroom" initiative.Future Trends: The role of AI in the future of beauty marketing, enabling hyper-personalization and more efficient content creation.Resources: ➡️ Get weekly insights from BTR Media➡️ Connect with Jeff on LinkedIn➡️ Connect with Ekta on LinkedIn➡️ Connect with Destaney on LinkedInSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
week's Tacos Tuesday show is brimming with expert advice on leveraging Amazon's new data rollouts, like brand metrics and category insights, now seamlessly integrated into Helium 10's Adtomic tool. Discover how these new metrics can help you understand both organic and sponsored performance, offering a pathway to improved conversion rates by analyzing category averages. Plus, we dive into innovative advertising elements, including AI and sponsored TV, to future-proof your Amazon PPC strategies. Launching a new product on Amazon and unsure about the best PPC tactics? Destaney breaks down the nuances between phrase, broad, and exact match campaigns, emphasizing the necessity of bid evaluation and search term analysis to boost exact match performance. Learn about keyword isolation and its potential to enhance relevancy and campaign success. With actionable tips on using our Keyword Tracker to analyze Amazon's recommended rank, you'll find out how to significantly improve your organic ranking during the crucial launch phase. As Prime Day approaches, how can you keep your ad campaigns sharp and your sales soaring? We explore effective strategies to drive extra traffic while overcoming eligibility issues, such as running sponsor brands to subpages and utilizing alternative platforms like TikTok and Google. Our discussion includes crucial advice on building landing pages for optimal conversions and making savvy budget adjustments for Prime Day. Balancing defensive campaigns with organic sales is key, and Destaney shares her wisdom on maintaining a competitive edge without cannibalizing your organic presence. Join us for this insightful episode packed with practical tips to elevate your Amazon advertising game! In episode 571 of the Serious Sellers Podcast, Bradley and Destaney discuss: 00:00 - Amazon Advertising Strategy Session & AMA With Expert Guest 03:11 - Brand Metrics in Advertising Strategy 05:31 - Value of Amazon's Search Query Performance 08:48 - Understanding Repeat Purchases for Supplements 13:44 - Keyword Isolation Debate and Strategy 17:13 - Amazon Relevancy and Ranking Insights 20:45 - Optimizing Pricing Strategy for Prime Day 22:43 - Optimizing Amazon Advertising Budget Allocation 23:59 - Alternative Traffic Sources and Prime Day 30:22 - Amazon Advertising Strategies and Tips 31:31 - Planning for Prime Day Success ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos Transcript Bradley Sutton: Today we've got expert guest Destaney back on TACoS Tuesday and she's going to be answering a lot of advertising questions on a variety of topics such as keyword isolation, sponsor display strategy, Prime Day, PPC tips and more. How cool is that? Pretty cool, I think. If you're like me, maybe you were intimidated about learning how to do Amazon PPC, or maybe you think you just don't have the hours and hours that it takes to download and sort through all of those sponsored ad's reports that Amazon produces for you. Adtomic for me allowed me to learn PPC for the first time, and now I'm managing over 150 PPC campaigns across all of my accounts in only two hours a week. Find out how Adtomic can help you level up your PPC game. Visit h10.me/adtomic for more information. That's h10.me/adtomic. Hello everybody, and welcome to another episode of the Serious Sellers Podcast by Helium 10. I'm your host, Bradley Sutton, and this is the show, that is our monthly TACoS Tuesday show, where we talk about anything and everything Amazon advertising related. And as always, we have special guests on with us each month and every other month we have the specialist of guest here. So, without further ado, let me go ahead and introduce her Destaney welcome, welcome back. How's it going? Destaney Wishon: It is going incredible. Super excited to be here. Bradley Sutton: Can you believe we are in the middle of June of 2024 already? It's like I don't know what's going on here. Destaney Wishon: We're already being thrown straight into Prime Day planning, like it never stops. Bradley Sutton: Yeah, it's never ends and, like I think the last few years that I've been in the Amazon world, it has been the fastest years of my life, like it's just going by. There's always so many things to do. So, just right off the bat, let's, let's just kick it off with anything new in the Amazon advertising world. Over the last couple months since you've been on here, you know like new reports from Amazon or your team has been trying out some new strategies or trying out some new ad types or different things, anything you can update us on. Destaney Wishon: I think the two biggest things Amazon's given us a lot more data lately. Helium 10 and Adtomic have already been pulling in some of that data from like a category perspective, so insights and planning brand metrics, which is being tied directly into Adtomic now, is one of the best rollouts in my opinion, and they've recently updated it to add even more data around like subscribe and save and lifetime value and repeat purchases, which is always a conversation for sellers, as well as allowing us to see category comparisons how many clicks are within our category, how many detailed page views are within our category and how are we comparing to average. I think that was a huge rollout. And then the second big rollout is just all the creative elements we've gotten recently, either from an AI perspective or like sponsored TV. I think those are really big and even if you're not ready for them yet, it's showing the direction Amazon's going, which is the important part. Bradley Sutton: Yes, now I was on some kind of training yesterday or day before and somebody actually asked about that the brand metrics that is showing in advertising, and so that brand metrics page that's showing all you know the data there is across organic and sponsored, or it's only showing you what's happening in sponsor. Okay, good, yeah, I was like there's a 50-50 chance. Somebody asked me which one and I'm like I'm going to, because I saw there was some like fine print and it just made it seem like it was across the board. So how are you, which parts of that are you using and how is that affecting your ad strategy? Destaney Wishon: I think the biggest thing is again, it's showing you retail and advertising, organic and advertising combined so we don't really have a lot of resources for that anywhere else. Those are two different API's from a technical perspective. So, amazon doesn't usually give us that data. But you know there's a lot of questions already in the comments asking about conversion rate and performance and efficiency. And Amazon advertising is amazing for driving clicks. That is its job. Think about it as a customer. If you click on a sponsored ad, you're ready to purchase and if you don't purchase, it's because the price was wrong or the listing was poor, the reviews were poor. If the ad drove the click, it was successful. The reason brand metrics is important is because brand metrics gives us conversion rate compared to the category. So, you can pull up brand metrics right now and like, let's say, I'm selling dog toys, I can see that my conversion rate is a 23%, but the category median is a 30%. If I'm converting less than the category, my PPC is not going to be near as efficient, because people are going to click, but they're going to buy a category product and not mine. So that's probably the biggest thing that I'm using it for. Bradley Sutton: Okay, cool, cool. Now you know. Speaking of conversion rates, you know obviously there's search create performance that can help you with your conversion rates at the even keyword level. But then there's also the counterpoint that sometimes people do is that, hey, you know, the data there is so limited compared to overall. You know, like anybody can just see the number of sales and compare it, because there's only a certain kind of, you know a certain set of situations where it's going to register in search query performance. You know, like if somebody clicks something today and then 25 hours later, they actually buy it, it doesn't count. They click on something, they click something else, they hit back on their browser and they purchase. It doesn't count. You know, like I don't know about your experience. My experience sometimes is between twenty-five to forty percent of overall purchases, but my opinion I just want to get yours is that it's still valuable because it's still apples to apples it's not giving you the whole picture but valuable because it's still apples to apples. It's not giving you the whole picture, but you can at least benchmark what's happening with you at the keyword level compared to the exact same situation for other competitors. Is that how you feel, or are you kind of ignoring that data. Destaney Wishon: A hundred percent. From a volume perspective, like a sales volume or an impression, I don't use it because, like you said, it's a smaller data set, but from a conversion rate perspective it's probably still showing you. You know 30% to 40% of your overall data set, but from a conversion rate perspective it's probably still showing you. You know 30% to 40% of your overall data set. Here's how it converts. So that actually scales out pretty well in my opinion, and that is super, super valuable to understand. Because, again, if someone else is converting better than you, they're going to get the same amount of clicks but drive more orders. That's what conversion rate is at the end of the day. So. when you're able to dive into SQP, you can actually see those comparisons on the search term level. Bradley Sutton: Yes, absolutely. All right. Now, going back to Atomic, you had talked a little bit about Adtomic and some of the newer features, but something that's been out for a while now is the custom bid rules. Have you, for any of your clients that you're using Atomic for, have you started at all with the custom bid rules? or are you still using, like, just the Adtomic algorithm and making decisions based on that? Destaney Wishon: Anyone who, I think, has followed me knows that I'm a pretty big fan of breaking out by strategy. So, that's where we recommend implementing custom bid rules is because there are certain keywords that maybe you are willing to take a loss on at the end of the day from a keyword level. Again, be clear. I don't want to say you know, go run your overall amazon advertising at a 400 ACoS but there's certain strategies that are going to need different rules and that's why it's so important not to have a set it and forget it automation running. In my opinion, now if your only goal is a 20% ACoS, you don't care about anything else. Your only goal is profitability for your business, for your solopreneur endeavors. That's fine, but if you're really building a brand that's going to scale, it's so competitive in the category and CPCs are kind of increasing that you're going to need to have some keywords that maybe you target at a 50% ACoS because they're your top sales driving keywords, and then maybe you're creating a campaign targeting competitor ASINs that you want to run at a different ACoS. That's where it gets really important to start building out those segments and strategies. We also do it on the lifecycle level. So, if you have an established product with hundreds of reviews, you can run at a lower ACoS because your conversion rates higher. If you have a new product launch, you don't want to set a low ACoS or else you're going to drive zero sales and your honeymoon period is going to flop because you have no data. Bradley Sutton: So, there's a lot of people, maybe even watching, who are for the. If they're just getting into supplements, they're. They probably have some crazy sticker shock of what kind of cost per clicks they have, but you know how, how do you count? You know how, how do you calculate LTV? You know, with the data that Amazon you know gives and tools available and where is your like, like, how do you, you know help brands like that really focus to make sure long term they're profitable? Destaney Wishon: Historically, this has been a really vague area in Amazon. They haven't given us a lot of insights. I know that we have a lot of plans on the Helium 10 side here, but the first thing that you need to consider is just that repeat purchase rate. In supplements we consistently see $20 to $40 cost per clicks for a $20 to $40 product. And the part that people need to remember is, if you get a customer to buy your supplements and you believe in your product, your supplement should be good enough that they buy it the next month and the month after and the month after. So, that's why lifetime value is so important to understand, because if they end up buying your $20 supplement four times, that's $80. So, even though you paid $20 cost per click, the product you sold was actually $80, because ideally, they come back and repeat purchase from you. So, it's super important. I think. When it comes to actually coming up and finding those insights, the majority of people rely on typically their DTC information because that's where you have it most easily accessible. Amazon gives you subscribe and save data within brand metrics, insights and planning. Amazon gives you subscribe and subscribe and save data within brand metrics, insights and planning, like I mentioned, and also through DSP, you can have a pretty clear indicator of what you subscribe and save or your repeat purchase rate is, and that's what helps you justify those high cost per clicks and that's why you see them as well. People know that someone comes back five to six times. They're going to be willing to pay for that first purchase because they have a great product. Bradley Sutton: All right, we got the first question from Joan. Joan says it's a pretty common question. I would say what's the best strategy to control ad spend? For a $21 item in a competitive niche, cost per click is often over $2. Some of those supplement sellers wish they had cost per clicks at $2. But we're selling product but we're only helping Jeff buy more rockets. We aren't profitable unless I can improve ad spend efficiency. So, right off the bat, if at $2 on a $20 product they're not profitable, probably their conversion rate is not very high. I'm assuming on some of these keywords. Destaney Wishon: A hundred percent. The first thing is to realize whether or not you have a conversion rate problem or an Amazon advertising problem. So, going back to our initial kind of call out, I recommend going into Adtomic, going into your account overview. A few people later on have asked this question on where you find the data I mentioned Adtomic, account overview, brand performance and then, once you're within brand performance, you can niche down and figure out how you're performing compared to the category. If you're converting better than the category, then it is an ad efficiency issue. It means you need to improve the keywords you're targeting. Instead of going after dog toy, which may be too broad for your dog toy, go after soft dog toy for small dogs, where you're going to be sacrificing lower volume but a higher conversion rate because the keywords are a lot more related to the product you're selling. So, you can justify that $2 cost per click. The other answer is to just lower your bids. If you can't afford $2 because you're not converting, well, lower your bids. What's going to happen when you lower your bid is your ad's going to show up in less premium real estate at the bottom of the page, or page two and page three, but it's going to be cheaper and more profitable for you. So that's the trade-off you're going to have to make until you improve your conversion rate. Bradley Sutton: Jay Smith says hello from the UK I recently launched should I be doing this in a British accent? I recently launched a new product and I'm finding my phrase and broad match campaigns are performing much capital, much better than exact match. Are there any scenarios where you would suggest pausing exact match campaigns and only running phrase and broad during the first few weeks of launch? I don't think I've seen this question before. Destaney Wishon: Yeah, I wouldn't recommend pausing them. I think the first thing you need to realize is do you have different bids across all three of them? More than likely your exact match bids are higher, so it's maybe just a little bit more expensive for you. The other thing to consider is, again, if I'm targeting dog toys, an exact match that's really broad from a term itself right, so it can be a little bit competitive targeting just dog toys. But if I run dog toys and broad, I'm showing up for dog toys for small dogs, dog toys for this, this and this. So, sometimes your broad and phrase match are going to be a little bit more profitable because they're targeting longer tail terms that are more aligned with your product. So, open up your campaign, open up your ad group, look at the search terms that those broad and phrase matches are performing on and if they're long tail, take out those long tails and put them into exact match and you can control the performance just as well. Easy answer is lower your bid on exact match to find the conversion ACoS point. But the longer answer and the better long-term solutions to figure out why the search terms and your broad and phrase match are performing that much better and then move them to an exact so you can control a bit precisely within your exact match campaign. Bradley Sutton: Excellent. On the flip side, here's one that we get all the time and this is, you know, the eternal debate. this is an eternal debate here. Uh, it's from hey, hey there. When you use a search term from an auto ad for an exact or product ad, should you move it to negative in the auto to avoid redundancy? Is there any cost per bid difference that could affect impression and conversion between those ads? So, this is also called keyword isolation and Destaney, what's your philosophy on that? Destaney Wishon: I am very familiar with why people isolate keywords. We personally don't isolate keywords because we find that when you move them from an auto campaign to a manual campaign, you're starting from scratch from a relevancy perspective. So, within your auto campaign you got to think, your bids are typically lower. They're typically slowly focused on profitability, so you're casting a really wide net. So, the ASIN or the search term you're converting on within the auto campaign could be on page seven and page eight. It could be within the frequently bought together section that's a new sponsored section or anywhere else on the page and it's running well for a reason because Amazon has, you know, the shopper history and they're targeting those placements because they have a lot of data. When you pull it out, if you negate it, there's pretty much a hundred percent chance it's not going to perform the exact same when you put it into a manual campaign. Most people kind of almost restart that relevancy journey that they were on and find that their manual campaign does not perform as well, especially in the first six to eight weeks because you have to refine that sweet spot. We continue to run them separately and just control the bids. Destaney Wishon: There's a few scenarios where I could recommend isolation. If it's your core keyword, eating up all of your impressions and sales in your auto campaign, sure move it over to a manual. But then also the second part of your question is there a cost per bid difference? Yes, typically there is per bid difference. Yes, typically there is. We find autos are typically winning inventory for lower CPCs and impression conversions. Also, a yes, your manual campaigns typically higher impression because you're typically running a bid specifically for that keyword. Bradley Sutton: Excellent, excellent. All right, a question I think I can handle. I'll do this one that's from Jay Smith. During the first week of launch, my sales have been really high, especially on top keywords, but my organic rank is not moving much on many of the top keywords. Any tips for improving organic rank during launch, or does it just take time and consistent sales? My BSR is top 10 in my subcategories when my sales are good. So, a couple of things. First of all, make sure that you have boost on in keyword tracker so that we're checking 24 hours a day and rotating browsing scenarios just to see you know, who knows, maybe your rank is improving in some locations, just not, uh, others or some browsing scenario. So, make sure you have that boost on. That's that rocket ship. The other thing is look at the CPR number inside of keyword tracker. Once you have you know you already said you have the keywords in Keyword Tracker there's a customized CPR number. It's actually different than the one that's in Cerebro and Magnet because it's specific to your listing, takes into consideration the age of it, your Title Density and things like that, and then see what that number is. If that number is, let's just say, 50, that means that, hey, over a week, week and a half, you would need around 50 people to search, find and buy your product, whether it's organic, whether it's in PPC. Probably it's going to be PPC. If you're not organically ranked very high, it's 100% from PPC and so you can clearly see how many conversions you're getting on that keyword and that's the best chance, that number of getting you to stick to page one. So, if you're not at that number yet, well, there's another reason. Bradley Sutton: The other thing to look at is you could have a relevancy issue to Amazon. So run your product in Cerebro and then sort it by Amazon recommended rank. All right, this to me is the most slept on mini feature in all of Helium 10. It's a direct link to the Amazon API. This is not a Helium 10 estimation or an algorithm or anything like that. It's directly to the actual Amazon advertising API. But it gives you a look into what Amazon thinks your product is. So just sort that in ascending order, meaning it's, you're going to see the Amazon recommended rank one, two, three, four, five, six, seven and just take a look at the general uh, those, those general keywords. It tells you what Amazon thinks your product is. And so, if it does, if some of the keywords you're trying to increase your rank on are very specific and none of them even appear, like in the top 20, 30, 40, 50 words, well, yeah, it might take you. It might take more effort, to get to page one. Or you need to re-optimize your listing to kind of like show Amazon what your product is. But I've had issues like that where my listing was fine but Amazon was confused about it and so, even though I was getting sales, it wasn't increasing my organic rank. So, there's three things that you can try there. Kim says is there any magic mojo way to control profitability? When bids quickly rise due to an upcoming event like Prime Day, I often find that the increase in sales rarely offsets the lost profit. So, if I could find an automated way to control bidding, it'd be helpful. There's some good questions today. Destaney Wishon: There is. Your bids don't change unless you're changing them is the first thing that I'll say. So, unless you're using a software with rules that you're changing them is the first thing that I'll say so. Unless you're using a software with rules that you're not controlling or you have aggressive placement modifiers on, your bids will stay the same, regardless of what-? Bradley Sutton: She's probably talking about cost per click. I bet you she mistyped that probably. Destaney Wishon: CPCs. So, if we're talking about CPCs, it's also related. You're not going to see a major change. You can keep your bids low during Prime Day if you want. Just know that you're probably not going to get as much traffic because the rest of the market is increasing their bids. So as everyone else is bidding higher and higher and higher, it's like bidding on real estate. You're going to be showing up lower, lower on the page, so you're just going to get less sales and some people are okay with that on Prime Day. I will say personally, across the board, as an agency, we find that the increase in conversion rate almost always offsets the increase in bids when we're really strategic. That being said, the majority of our brands do have some type of promotion or deal or discount, so their conversion rates inflated because customers think that they're getting a deal. So, short answer is don't rely on placement modifiers and keep your bid management software set to a target ACoS and you're probably not going to see that big of a change in bids on the day of. Bradley Sutton: Shubham says what's our launch strategy for 50 product? Prime day is also coming up, we wanted to reduce the price to where our customer buys, but how many keywords shall we run in? Launch PPC? But let's just take the other part of that, you know, those people who might have some products that are going to be ready in the next, uh, month, month and a half. Should they just go ahead and launch? Should they wait until actual prime day and take advantage of that? Should they wait until after prime day? What's your general strategy as far as timing goes? Destaney Wishon: The first brand that I managed on my own as a consultant was a prime day launch and it was incredibly successful, but this was seven years ago. The thing to consider is how much you're going to lean into Bradley's point. If you don't reduce the price, you are going to drown in Prime Day and not do incredibly well, and you may not anyways, because you don't have a lot of reviews. That being said, if you plan on doing a pretty heavy discount on Prime Day, it is a fantastic way to get inflated traffic from people who are ready to buy, and customers on Prime Day are a lot less sensitive to reviews, in my opinion, and a lot more sensitive to price. So, I always hate this question because I feel like it's so dependent on budget and financing and all these other variables. But if you want to heavily reduce your price and stand out, then Prime Day is the way to go. There's no other industry that drives this amount of traffic on any specific day. I don't think, so definitely take advantage of that. Bradley Sutton: He had a follow-up question. He or she had a follow-up question. At what point should we start using Adtomic? We're new launching our very first product, so is there, like you know? Is this something that somebody should be using from day one, should they reach a certain advertising spend figure? What's your personal opinion? Destaney Wishon: Personal opinion is it's really dependent on, I think, what your skill set is internally and where your time's going. PPC is a major efficiency time suck. I think it's probably one of the most hands-on, consistent, redundant tasks and that's where everybody needs a bid management solution, no matter if that's you going in every day and managing bids by hand or relying on a tool like Adtomic. I'll leave that up to you. But if you're running any Amazon advertising campaigns and you're not managing your bids, that is the biggest mistake you can make. So, I think the convenience of Adtomic, incorporating directly into category insights and like Market Tracker 360, is the biggest value add in my opinion. But if you're in your first few weeks and you have time to go in and optimize bids manually, then that's perfectly fine. Bradley Sutton: David says what metric do you look at to determine where a budget needs to be increased or decreased across your campaign types? Sponsor brand, sponsor product and sponsor display? Destaney Wishon: Love this question. As a whole, we typically see sponsor products drive around 70 to 80% of sales because they make up the most real estate on the page. Sponsor brand. Sponsor brand's video is 10 to 15%. Sponsor display is the least amount of budget, only because most people aren't fully utilizing it appropriately. At the end of the day, sponsored brands and sponsored products, RoAS and ACoS should be almost the same if you're running them appropriately. I've pulled this across hundreds of millions of spend and it's still just targeting keywords and setting bids. So, for those two ad types, you should increase or decrease based off RoAS, for the most part, or ACoS, but your ACoS and RoAS should be the same. That being said, if you are managing a brand that has a good DTC presence or a meta presence and you have amazing video assets and amazing lifestyle images, sometimes we'll shift more budget to sponsor brand and sponsor display because we want to educate our customer with those videos before we convert them with sponsored products. Bradley Sutton: Chris says if you've got an eligibility issue, what are other ways to drive traffic aside? Destaney Wishon: A great question. If one thing we'll see is some brands will only have certain products running into eligibility issues, but all their other products will be okay. If that's the case, we recommend still running sponsor brands to the store. You can create a subpage with some of your products that are ineligible and some of them are eligible and continue to run sponsor brand traffic as a really quick workaround. Beyond that, I think it really depends on product type. Like TikTok can be fantastic if you're great at the videography and the UGC needed to make TikTok successful. Google can be good, but typically you need to build a landing page between your Google and your Amazon ads so that way you have your conversion increase still, Bradley, do you have any other recommendations here? Bradley Sutton: No, you kind of hit it, you know. And then, plus two, you know there's other platforms that you know might be able to drive some traffic. And then you know, the more your branded search increases, the more organic, you know, eyeballs you guys are going to get without, you know, sponsored, but you know that goes for anybody. You know whether you are eligible or not. That's kind of like the goal is to is to get a lot of organic eyeballs on your products without having to spend, without having to spend. Brendan. A lot of people think about Prime Day coming up, how do you approach prime day, lead in, lead out? When it comes to budgeting also, what's a fair estimate for cost per click lift? So, like, is there a rule of thumb where, hey, usually you need to increase your, your budgets this amount, you know to make sure you have enough, or usually you need to you know boost your cost per click X percentage. Destaney Wishon: I'm going to start with the lead in, lead out. That one's super easy to kind of answer. Typically, the seven days leading into prime day are historically the worst performance in all of Amazon advertising. End of story. That being said, the part that people forget is that customers are shopping. They're just not buying. That's why your clicks are up but your sales are down is because customers are starting to build their carts for Prime Day. They know that Prime Day is now a national holiday, so in the back of their mind, they may go onto a platform and say, hey, shoot, I need my toilet paper that I always buy. Oh wait, I'm not going to buy it until prime day, so I'm going to hold off. Destaney Wishon: So, some people like to lower their bids and budgets on the week leading up. I prefer to continue to run at the same strategy if I'm running a dealer discount, because those customers are going to add to cart and click and then when they see my discount the next week, they're going to check out. So, I am still building my funnel and attracting my shoppers the weekend, even though they're not buying until seven days later. That is one really important key to mention. Again, if you're not running deals or discounts, maybe it's worth it lowering your bids and budgets on lead in lead out. The last two years has been some of the strongest conversion rates we have seen across the board even stronger than prime day in a few instances. And that's because prime day is no longer prime day, it's prime week and it's being challenged by Walmart and every off platform. So, customers are still continuing to shop on the days after. Destaney Wishon: So, lead out, we continue to keep bids and budgets high and we'll also run a lot of retargeting if we're running any type of DSP or sponsored display, because sponsored display and DSP allows us to capture all of the traffic and all the clicks from Prime Day and then continue to retarget that audience after Prime Day. So that's super important and super valuable. And then estimate for CPC lifts. There's really not one because it's like every agency or software that releases CPC insights is skewed by the type of brands they're managing. Right, pack view always cracks me up. When pack view does like their insights, it's going to be skewed by a lot of enterprise brands. So, their CPC lifts could be 50% because they're running crazy discounts and have crazy marketing budgets. But maybe a smaller software won't increase their bids because they don't believe in Prime Day right, so we personally do 20% to 30% increase in bids if we're running deals or discounts and just go from there. Bradley Sutton: All right. Last question of the day before we get maybe into just your closing comments or your closing tip. This is from somebody new who hasn't asked a question today. Zee says does sponsored products and sponsor display defensive campaigns eat up organic sales? Does it affect my TACoS in the long run? Destaney Wishon: The answer is yes. There's some level of defensive campaigns. That would have happened anyways, but that's really hard to prove because the way Amazon is set up as a platform what happens if you do not advertise there? Someone else will. So, you need to decide on the balance of do you have a strong enough competitive advantage that a customer's going to stay on your page and not go to your competitor's page, and is it that big of a deal if you do cannibalize some of your organic presence? I would rather cannibalize some of my organic presence than lose a customer to a competitor. So, it's just deciding. Now, that being said, Celis, who is on the Helium 10 podcast, at one point he runs Lego, or used to run Lego. He was one of my great friends in the space and he tried to convince me that, like, branded defenses never need it. And I was like Celis, Lego doesn't have competitors, like, of course you don't need to bid on Lego. Who the heck's gonna try to compete? So, it's definitely a little bit dependent on depending on your category. I like the. I'm enjoying the conversation here on if it's niche or niche. Bradley Sutton: Andre says it's niche in the UK, all right, niche in the USA, he says so as well. Okay, yeah, we have started a big debate here this is the one takeaway that people have from today. But in order to make that the not the one takeaway people have, can you give us like a 30 or 60 second uh strategy to close this out, something you think that could uh help sellers, maybe leading up to Prime Day? Or it could be just a general advertising strategy or a metric that you think people are sleeping on, or an ad type anything at all that you can think of that quick hitting and people can take away from today? Destaney Wishon: I'll give two really big ones. Start viewing your Amazon advertising by strategy. Have some keywords solely focused on profitability, where your goal is to lower your bids and have an amazing ACoS and RoAS. Have some campaigns that are all about sales and driving volume and organic rank. Have some that are for brand defense. And when you segment out these campaigns, that gives you budget control. So, to Zee's question earlier of like hey, maybe I do realize my brand defense campaigns are eating up my budget. Lower your budget and shift your budget over to your organic rank campaigns. When you segment, it gives you maximum control. The second thing I'm going to shout out is the last webinar we did on ad type expansion. This is a hundred percent. The second biggest issue I see within accounts is not expanding to sponsor brands because they don't think it's right for them. At the end of the day, sponsor brands will perform almost identical to your sponsor products with good bid management and good campaign setup. But it's more real estate on the page that's unique real estate. So, you're going to show up at the very top of the page. You're going to show up on product detail pages in placements that sponsor products does not win. Bradley Sutton: Awesome, all right. Well, Destaney, thank you for sharing your knowledge with us. You're not going to be back here on TACoS Tuesday, at least before Prime Day. Maybe we can. We can talk offline about doing something Prime Day related, since there are so many Prime Day questions. It's obvious that it's top of mind and, unlike inventory and other things you know, PPC is something that you can kind of like up to the day before prime day, kind of like, you know, lock in your, your strategy, uh. So that is something maybe we can think about doing next month right before prime day. But, Destaney, thank you so much for joining us and thank you all for such great questions. It seems like every show, the questions get better and better. So, thank you guys for tuning in and we'll see you next month for TACoS Tuesday.
#045: Are you preparing for Amazon Prime Day as a seller? Dive into this episode with co-host Destaney Wishon and Adam Vanbaale, where we're tackling all your Prime Day issues and questions. Adam speaks on essential strategies and insider tips from his experience that are key for brands looking to make the most out of this big day on Amazon. We uncover how Prime Day has evolved from just another sale day into a major shopping holiday, right up there with Black Friday and Cyber Monday. We highlight the critical elements for a successful Prime Day: well-crafted content, smart promotions, and flawless operations. As the conversation unfolds, Destaney and Adam speak on various promotional tactics, inventory management, the role of #amazonadvertising and changing consumer behaviors that demand brands to stay agile and proactive.A few key takeaways: Prime Day should require a more strategic approach that includes solid content, engaging promotions, and sharp inventory management to capture the consumer surge.Consider launching smaller promotions before Prime Day to draw in early shoppers and extend discounts after the event to keep the momentum going.Amazon's algorithm tends to favor listings with deals, and ensuring your products are prominently placed and badged on the search results page is crucial for maximizing your visibility and clicks.Keep a close eye on your cross-channel marketing to avoid pricing issues that could lead to suppressed listings on Prime Day.The period after Prime Day also offers significant opportunities for sustained sales, thanks to ongoing traffic from consumers who might have missed the main event.More Resources:Connect with DestaneyConnect with AdamPrime Day Prep WebinarPrime Day Checklist & TimelineJoin our newsletterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Let's explore Walmart PPC advertising and its potential with the guidance of the incredible Destaney Wishon! In this riveting session, Carrie and Destaney take us on a comprehensive journey through the landscape of Walmart's pay-per-click platform. She contrasts Walmart's strategies with industry giants like Amazon and Google while emphasizing the unique advantages that come with Walmart's strong retail foundation. For those of you looking to break into or expand your understanding of Walmart's burgeoning online marketplace, Destaney's wisdom is an indispensable asset. Throughout our discussion, we tackle the subtle art of crafting effective advertising strategies for Walmart. We begin by casting a wide net with auto campaigns, gathering the crucial data that sharpen our approach for more targeted ad groups later on. Destaney highlights the significance of fine-tuning product listings to meet Walmart's specific guidelines, and how this can dramatically improve your search algorithm outcomes. We also peek into the untapped potential of video and sponsored brand ads on Walmart, and share expert tips on leveraging tools like Helium 10 for keyword research. The knowledge shared here is a goldmine for sellers aiming to capitalize on the low advertising costs within certain categories on Walmart's platform. As we round off this episode, we discuss the nuances of optimizing product placement and advertising strategies, drawing insights from the evolution of Walmart's auction system. Destaney provides us with actionable strategies for bid management and placement optimization that hinge on a deep understanding of data and market trends. We unpack the anticipated developments in Walmart's PPC landscape, including the possibility of introducing negative keywords in auto campaigns, and how tools like Adtomic can revolutionize sellers' PPC management. Join us for an episode packed with strategic insights that promise to elevate your advertising game on one of today's fastest-growing online retail platforms. (Time Stamps) - In episode 554 of the Serious Sellers Podcast, Carrie and Destaney discuss: 00:00 - Walmart PPC Campaign Setup and Management 04:39 - Comparing Amazon and Walmart Advertising 07:25 - Optimizing Walmart PPC Campaigns for Beginners 15:58 - Understanding Walmart Auction System for Advertising 19:56 - Digital Shelf Advantageous for Sales 24:27 - Common Mistakes in Advertising on Walmart 25:15 - Optimizing Keywords and Advertising on Walmart 29:41 - Importance of Conversion Rate Optimization 30:39 - Walmart Wednesday PPC Insights ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos Transcript Carrie Miller: How should you set up your Walmart PPC campaigns, should you run automatic campaigns on Walmart, and how Adtomic can help you to better manage your Walmart PPC. This and so much more on this week's episode of Walmart Wednesday. Bradley Sutton: How cool is that? Pretty cool, I think. We know that getting to page one on keyword search results is one of the most important goals that an Amazon seller might have. So, track your progress on the way to page one and even get historical keyword ranking information and even see sponsored ad rank placement with Keyword Tracker by Helium 10. For more information, go to h10.me/keywordtracker. Carrie Miller: Hello everyone and welcome to another episode of this Serious Sellers podcast hosted by Helium 10. My name is Carrie and this is our Walmart Wednesday, where we talk about everything Walmart, and I'm very, very excited today because we have an amazing guest. I've actually been wanting her to come on for quite some time because I've had a lot of PPC questions and so I am so excited to have a PPC expert in here. So, we have Destaney Wishon, and so I'm going to bring her on. Hey, Destaney, how's it going? Destaney: Hello, hello, it's going well. How are you? Carrie Miller: Good. Thank you, I'm very, very excited, as I told you before, to have you on here. I know there's going to be a lot of questions that people are going to have, so I have a list of questions actually already that I know people have asked before and I'm going to start asking you those as well. But before we get started, just for anyone who isn't familiar with who you are, can you give a little kind of like intro background and who you are? Destaney: Yeah, of course. So, Destaney Wishon, CEO and founder of what was formerly Better AMS and is now Better Media. We really got started in this space managing Amazon advertising for the last seven years, I think back in the old days when it was Vendor Central, Seller Central and you had like AMS and different ad types and things are a lot more simple, which is going to be probably a really fun part of today's conversation. And now we've rebranded, we're Better Media and we manage kind of all the core large retailers in the space. Carrie Miller: The first thing is could you give us a little overview of what Walmart PPC advertising is and just how it differs from Amazon and Google, Because I know you're basically on all the platforms, so you're the best to answer this one. Destaney: I'd like to start honestly like a little bit more zoomed out and kind of philosophical on the platforms. I think a lot of us, and probably a lot of listeners, are accustomed to Amazon running the show. Right, when you think of e-commerce, when you think of selling and brand building, you do typically think of Amazon, but a lot of people forget, like Walmart wrote that playbook they were kind of the first ones to write that playbook their largest retailer. So, everything that you see Amazon being successful when it comes to e-commerce, Walmart's already done in stores and physical retail, and I think that's really important to note because one that means from a cashflow perspective, they're in a really great position. It's not a new company trying to compete directly with Amazon. Amazon does have AWS and everything externally driving a lot of revenue for them, but from an e-commerce platform perspective, Walmart has every brand connection when it comes to the largest brands in the world, right, Johnson & Johnson, Procter & Gamble, Nestle have been selling into Walmart for 40 years. So, that's really important to consider because it's framing how they shaped their Walmart platform and it's framing how they're hiring as well. They're hiring a bunch of ex-Amazon talent. They're not having to completely reinvent the wheel. They're basically taking everything Amazon did that was really successful, and applying it to Walmart, but with that consideration that their audience is a little bit different. Right, the audience that's typically going into Walmart is very used to the products that have always been in a Walmart shelf. Everything that you've historically bought your deodorant, your toothpaste, everything that you've grown up with is in Walmart, and that's really how we're also seeing their e-commerce platform being positioned. It's giving favoritism to historical brands that are in stores. So that's something to call it, because it's kind of what we're up against. Right, in order for Amazon to become Amazon, they need to differentiate themselves from Walmart, and they did it by opening up an amazing third party platform and allowing anyone to sell anything, because they didn't need to sell the same products as Walmart. That wouldn't have been as competitive. They needed to sell unique and new products and really grow this third party seller platform. Walmart's taking a slightly different approach. Right, they're making sure that they're starting an e-commerce platform that still gives value to their products that are in stores. So, I want to start with that, because it's shaped kind of how they ran ads Across the board. Advertising is actually really similar I would say. Walmart's taking the exact same playbook. I mean there's small differences. Amazon allows for better negating and better control, especially on the bid management level. From like a targeting perspective. Amazon's doing a lot more moving into kind of DSP and better creatives and things like that. That being said, Walmart's really where we are at five years ago with Amazon, with slight complexities, and that we have more control over placements and device type, which I think is pretty complex, and I'll pause there and see if you have any thoughts on that. Carrie Miller: No, yeah, I think it's. For me it's been easier to start advertising on Walmart because it is kind of it is like very basic, kind of from the ground up. So, if you really want to learn advertising from the ground up it's starting to just get your feet wet with Walmart advertising, I think it's a good idea because you're going to literally see it grow from the, from the ground up. You'll be able to see all the changes and how things, um, you know, work together. So, I think it's a really good thing to get in there if you haven't yet done PPC. Destaney: A hundred percent. When we started on Amazon I think I've been in this space for seven years now possibly it just goes by really fast it was pretty much an auto campaign that you would just let run and it would do really really well for you and you didn't have placement modifiers and you didn't really have sponsor brands or sponsor display ads. It was great, it was easy. And then you took those auto campaigns, and we were able to apply them into manual campaigns with match types and Walmart's taking that same approach. I will say I think Walmart can be. It looks a little bit more complex in my opinion. Like everyone says, advertising console user interface is terrible. But sometimes I walk into Walmart and I'm like, oh my gosh, this is too much information. I need these graphs to go somewhere else. I'm really overwhelmed logging into Walmart sometimes. Carrie Miller: Yeah, they do give a good amount of information for sure. I guess that leads into the next question. So why do you think that someone would want to start advertising with Adtomic? Because we have Adtomic for Walmart now with Helium 10 to help you with your advertising, as opposed to just using the Walmart platform Walmart Connect. Destaney: Yeah, I think the biggest reason is bid management is, like 100%, one of the most important parts about Amazon or Walmart and you need a bid management solution for either platform. I actually think that it's more important when it comes to Walmart strictly because they do have the search in grid and the placement modifiers and that adds complexity from a bid model perspective. If you come in and try to arbitrarily adjust all of these placements without knowing or having data, it's going to be a big pain and then tracking the follow-up of that data is a pain. So fundamentally, from a bid management perspective, it needs to be done. You have to have a bid management solution if you're advertising on either. I think the secondary aspect and this is again can be applied to both is just having a better view of your business. Like I said, I log into Walmart Connect and that initial graph that is shown. It's not intuitive, but when you're able to look at something and take away an ad and build custom reporting based off your overall business needs and I think that's a big value add from an Adtomic perspective, it's way more beneficial. Carrie Miller: Yeah, definitely I agree, because I've used both and I felt the same way that I just needed an easier way to view what was going on, and the Adtomic platform is much better for that. So, if you do want something that's easier to figure out where things are, what keywords are working or where to place things, then Adtomic is definitely the way to go for you. So, let's get into some beginner questions then. For some beginners, how would you recommend that someone set up their PPC when they first start out? Do you think that people should do their keyword research and do exact campaigns, auto campaigns? What do you think about with Walmart and how you should get started? Destaney: I think something that we've seen is the Walmart customer searches a little bit different than the Amazon customer. So, rather than roll over the exact strategy that you're running externally, we've actually we made this mistake as an agency, we came into our first few brands, and we tried to apply the exact strategy we did on Amazon. We copied and pasted over; we did our like. Everyone who knows us knows we do like a really granular campaign setup right One campaign, one ad group, one ASIN, five to 10 keywords. We tried that approach on Walmart, and it did not work. Like it was just it was. It was too little; everything was spread too thin. And then we heard the feedback of like hey, start with an auto campaign with all of your products in it, and we did that. And once we started collecting data, then we could start breaking things out into broader groups, and that helped us a ton Across the board. I think auto campaigns are a little bit more powerful on Walmart, which actually makes sense in my opinion. That's how Amazon started as well. Auto campaigns were a lot more powerful because it was really easy to link the products in your campaign with the products that are associated with your SEO, and then your CPCs are quite a bit lower, so it's a lot less risky. So, I think that's the biggest feedback is don't try to spread yourself too thin, group things into bigger groups and then collect data on what placements are doing best for you and segment past that. Carrie Miller: Yeah, and just a call out with Helium 10, you can get Walmart search volume. So, with Cerebro you can find keywords. So, one of the things I did was I just did a bunch of keyword research, and I did notice that it's not necessarily the same keywords that I would use on Amazon, and so they're kind of more general, but there are some specific ones. Maybe they only have like 17 search volumes I have actually made sales on those, so if they're very, very relevant, I would still use them, even if you're like, oh, the search volume isn't very good because people are finding you in other ways too. There's Google ads and there's a bunch of other things that Walmart's doing to get people to your page. But yeah, so I would definitely advertise on those. But one of the things that was hard for me when I did an auto campaign was the fact that you can't do any negative targeting, and so I was having the most random, weird keywords popping up that I don't know how it happened, and so that is something to call out too is to keep an eye on your auto campaigns because of that situation. I don't know if you have any ideas or thoughts about that. Destaney: One thing we've seen, and this is something that is just from auditing, not as much from kind of full management on the Amazon advertising side is you're back in keywords and the keyword research you're doing on Walmart is also really different. Walmart has different brand guidelines per category that cause a lot of specificity and nuance changes, and that's important because auto campaigns work by scanning your listings, scanning all of your keyword research that you've done and associating with the keywords that are then in that auto campaign right. So, I don't know in your specific use case, but something we've seen across the board is they'll take their exact Amazon listing and again upload it to Walmart, not realizing that there's category nuances and it's a brand-new algorithm, it's a brand new platform. They're going to be tweaking things pretty consistently. So that's something to consider that you need to make sure you're understanding the algorithm on the platform you're playing in. You need to update your listing for a Walmart customer for the Walmart algorithm, and that's going to influence your campaigns and those auto campaigns as well. Carrie Miller: Yeah, definitely Don't copy and paste. I always say that do not copy paste. Destaney: One thing I want to hit on, because you had a great call out there is you may see something with really low search volume, and I would 100% still bid on those terms because it's the same bidding model for the most part. It's a pay per click bidding model. So, if you bid 10 cents and no one clicks, like you're not hurting anything. So, it's not really going to hurt your advertising to put all those low volume listings on there. What's going to happen if someone does search? If only 10 people search a month? You're going to be the only one bidding and it's going to be really cheap and it's going to be a crazy profitable sell for you. So those can drive a lot of incremental volume long term. Carrie Miller: Yeah, 100%. And you can actually on Magnet, on Helium 10, I'll take a list of all those kind of lower search volume keywords and that you can actually put them into magnet and there's an analyze keywords and it'll show you the total search volume. So, when you add it up it actually gives you a lot more exposure on Walmart. So that is one sale here, one sale here, and it adds up. So that's the way you get from, you know, one sale a day to 10 to 20 sales a day. You know something that comes up every time. Destaney: You know something that comes up every time. Like we have this conversation of like there's no volume on Walmart, or like I listed something and there's no volume and it is dependent on category, of course. But you got to think. You know, from a grocery perspective there's a ton of volume, like we've seen, very close to similar Amazon volume in certain categories, and that's also influenced by your advertising. If there's no volume, that also means your advertising costs are probably going to be pretty low. So sometimes it's worth it to play in those spaces because you're taking a long-term bet. Again, I keep comparing it to Amazon 7 years ago, but there were a lot of people who ran into the same thing then, but then they figured out the algorithm really well and they were able to scale that out long-term. So don't compare it to Amazon. That's not a fair comparison. They're very different platforms, especially category specific. Carrie Miller: Yeah, definitely I. Yeah there's a lot of opportunity, even just like video ads and sponsored brand ads. I noticed on bigger keywords even there's no video ads there's. I mean, you wouldn't see that on Amazon at all and so there is some really good opportunity if you really think strategically like, hey, this whole keyword, you know maybe it's a little bit more competitive, but there's no one doing a video ad, I can just go in and dominate. So, you kind of have to like, really, you just think about, you know different ways you can beat the competition with each different keyword, and you can capitalize on those sales. Destaney: And those are huge opportunities. So, we didn't mention this in the beginning, but I'm based out of Bentonville, Arkansas, so most of my friends either work for Walmart or agency side, and Walmart for the Nestle and the Procter and Gamble's and the General Mills has always been a big player online. So, it's funny if you bid on mascara or cereal, it's going to be competitive. But to Carrie's point, if you can get into those creative opportunities, you're always going to have a competitive advantage, because for General Mills to go create a video for every single SKU is incredibly costly and then they also need to send that video through marketing and legal. So, the time it takes them to create an asset specifically for a new platform and a new ad type is 6 to 9months by the time it's briefed, created and approved. So that's where we have a huge competitive advantage. Every time a new ad types rolled out, go hop in that platform or win some traffic and market share against the big name players in the space? Carrie Miller: Yeah, definitely, that's a really good yeah, and I forgot to mention the Bentonville. So, do you have any insight, other insight thoughts about you? Know the fact that you're in Bentonville. Destaney: It's funny, it's such a small community in Bentonville and when I started on Amazon, everyone would be like you can't tell people you work for Amazon around here, cause it's a competitive environment. But when Walmart started becoming a bigger player in the e-commerce space, I was like from day one, like this is going to be a huge opportunity, like Walmart is. I don't want to say they're too big to fail, but Walmart has the audience. Right, everyone knows Walmart. They're the largest retailer, which means they have to have a lot of customers. They have the money, they've been in business for an incredibly long time and they're attracting the talent from Amazon. Right, it reminds me of, like software world Everyone's going to go to the big fun players in the space. So, I don't think they have to reinvent the wheel and I think they're going to make a big difference. Carrie Miller: I agree. I agree. There's a lot of good opportunities there, so get on Walmart. If you're not, can you talk a little bit about how the auction works on Walmart and what factors determine the placement? And all that information for everyone in the audience? Destaney: Historically the auction was quite a bit different, and it was a major red flag. It used to be an auction model where just the highest bid won. Yeah, so if you bid $12 and the second bid was $1, you weren't paying a dollar and one cent, you were paying $12. So, that made things really difficult from a bid management perspective, from a brand perspective. Walmart finally transitioned that over. It acts pretty similar to Amazon and I love this question when it comes up into the groups of like suggested bids. Why are suggested bids so high? And one thing to consider is auction models and a PPC is just buying real estate. You want to win the top placements, the highest traffic placements, which is typically the top of the page. You have to bid the highest amount. Where Walmart gets a little bit more complex, and I like to the placements on Walmart. You know, searching Grid, Buy Box, mobile Desktop. I like to relate to kind of placement modifiers on Amazon. We always start with like a clean slate, a foundation of just a bid, like let's win this placement, and then, once we start collecting data, we can start breaking out an increase in a placement or a higher bid elsewhere, and I recommend everyone do the same, like it doesn't matter if you see a read an article that says you know mobile conversion rates are much higher than desktop. I wouldn't go and make that bet. Instead, like we prefer, if you're solely focused on profitability, start with low bids and a low auction and what's going to happen is you may not get impressions in traffic and that's fine, it's still, it's not hurting you, but increase incrementally until you collect data and you can figure out your breakeven ROAS. On the flip side, if you have money to spend, start high and collect data really quick and like. A big thing I'm a huge fan of is just to always make database decisions. They give you so much data you can see your placement performance and all of your keyword performance. So, wait till you collect data and then make bid decisions based off that. Carrie Miller: Yeah, that's really good. It's really good that you called out how clunky it was before I took my ads before the relevancy model and before the second price auction. It was actually really hard because you actually couldn't even advertise higher than you were organically ranked, so I was just stuck in these far-out places. Yeah, then literally that next month when they changed the relevancy, I went from $200 to about $800 for this product. Then I started going up and up and up and went to about $12,000 a month for just the one product because they changed these small little things in the advertising and so that's a huge call out because people who were on back then were probably frustrated. So, I want to kind of let everyone know that it's changed and it's better. Destaney: It is changed, and I think that's also a really important call out, just like organic rank. So, algorithms, again, are driven off like two things, especially like a shopping algorithm. One they need data, right, so they need a ton of inputs in order to say, hey, yes, this product should be indexed for Chapstick. They need 300 data points saying that customers convert for Chapstick right, so volume clicks and conversions matter. I think the second big thing is every platform wants to drive sales, so we were talking about this before hopping on, but in order to improve your organic rank on any platform, you need to sell more units, and how do you sell more units? That's up to you to figure out. A lot of people say, oh, that's Walmart's job. I listed my product, now they need to sell it. It doesn't quite work that way. It's an algorithm, right, yeah? So, either you advertise on Walmart, and you start driving more units, which improves your organic rank, and as your organic rank improves, you get more visibility, which sells more units for you, or you figure out how to sell units off platform, one way or another. At the end of the day, though, like one of the biggest ranking juice factors is always going to be advertising on that platform because it's so much more precise. Like we've seen conversion rates for sponsored ads and they're incredible. So, yeah, highly recommend that. Carrie Miller: Yeah, it's just so funny that people have a different mentality when they come on Walmart like almost, I don't know, I don't want to say entitled, but it's like they should do this for us, and they should do that. It's like amazon doesn't do that for you, amazon makes, makes you pay, yeah, so why not? Destaney: It's kind of funny I don't know if maybe it's similar of like they're thinking about a retail store like you get your PO and then Walmart puts your product on the shelf, but at the end, and then Walmart brings in that foot traffic, I guess. But at the end of the day, you're competing against so many other products on a digital shelf yeah, competing against so many other products on a digital shelf. Yeah, a retail shelf, you can only squeeze 10 products, 10 toothpaste brands, like in that section. But a digital shelf is so much different, and you do have the opportunity to influence where you're showing up on that shelf in a really simple way, and I think that's advantageous. Carrie Miller: Well, even going back to retail, even when you get into retail you are supposed to move it. So, I remember talking or not talking, but like listening to Sarah Blakely with Spanx and she got her stuff into Neiman Marcus, and she was having her friends go buy it. She went into the stores for Neiman Marcus, Nordstrom, and was selling these products herself. Destaney: It was like they thought she was like an in-store rep, because she was just sitting there like trying to sell her products. I remember that exactly. Carrie Miller: So. It's like you know that ownership of. I want to get these products out there. My product is amazing, I want it in front of people. And so, another person I talked to about retail, as they said, historically people were always using billboards. They were using commercial advertising if they got into Walmart. So, once they get into Walmart, they are actually, you know, responsible to get to move the product as well, but it's just a different way of doing it, and if they don't move it on the shelf in the physical stores, Walmart would take them off. So, it's, it's the same thing. So always have that mentality of how can I, what can I do to move my product on this platform. I think that's why I always think about Sarah Blakely, because you know she was not too, too good for going in there and literally working at the store all day, every day, so I love that. Destaney: And to that point, like one, she had that scrappy mentality, which was incredible. But this is a conversation that comes up. If you cannot afford to advertise on the platform, you know, become a connector, become an influencer, start hopping on lives, start doing TikTok's and gaining that traction for yourself and then sending that traffic to your said platform. But to that point, I also think that's where we're spoiled by sponsored ad performance. Right, you've been on a keyword, someone clicks on it, and you see the results. But back in the day, it's back in the day like what? 15 years ago, yeah, you were in a national media campaign, or you paid for a billboard, and you said here's $50,000 for this billboard and all you could do is see if you saw a lift in overall sales. It was a lift test. That's what marketing was judged by. Now we have the ability to pinpoint the age, income, geographic time of click and we're spoiled by it. Carrie Miller: It's pretty amazing. Yeah, I actually to your point about you know, if you get scrappy. I've actually seen some people you know that use Helium 10 and they're like I don't, I don't have that great of a budget, but they chose products kind of in their hobby niche. They'll go live and do demos or on YouTube. They have YouTube channels where they show how to use their product and they sell it with the links. You know they can link it to one more and amazon, and so they they're doing that and that's how they've gotten a ton of traction. So, definitely think outside the box if you're not able to, you know, invest in PPC. Destaney: Sean Reily from DUDE Wipes is a ton of incredible content on how they started, because he, he, they had to be so scrappy that they would just like buy these really crazy like billboard placements or bid on these certain placements that they knew would get tv attention. They were going to baseball games and holding up signs like with their products names and then when the baseball aired, they would be in the background holding their signs. And it's that exact same thing of just how you get in front of people. Carrie Miller: Yeah, it's so amazing. Yeah, so that's a good call out there. Okay, so we do have some questions here from the audience and of course Bradley has asked the first one. He said let's see, does Walmart broad phrase and exact perform similar to Amazon or does it have weird things like Amazon where broad can go super wide and exact sometimes performs? Destaney: Performs like phrase even? I would say they're similar. I think Amazon sponsored brands broad match is a little bit of an outsider and just the overall conversation with sponsored brands broad match we've seen go really wide lately. I have pulled all of our agency data to see if we've seen a change in conversion rate on sponsored products broad match and we haven't. So, I'm kind of like I don't want to make a huge comparison there, but I would say they're very similar. Carrie Miller: What are some common mistakes that you see new beginners doing on, you know, with advertising or just getting on Walmart in general? Destaney: I would say poor keyword research. We dove into this one a little bit. But to go even deeper on that, I think some people overthink keyword research and at the end of the day, it's like what would you type in to find this product? Yep, start with that. Like make a commonsense list of the top 10 keywords that you would type in, not the ones that are algorithmically showing the highest revenue, not the ones that a tool is showing you. Start with common sense keywords I'm buying mascara or Chapstick or lunchbox, right and then use the tools to expand on those, because it's twofold here. Your commonsense keywords are almost always going to be the most expensive because if you're thinking about bidding on them, so is everyone else right. But where you have a lot of opportunities, you take all of the Helium 10, long tail terms that you didn't think about right. So, if you use something again like a Chapstick, everyone's going to bid on Chapstick. But if I find this long tail of, like peppermint Chapstick for chapped lips, children, non-toxic, it's going to be such low search volume. But you have to add up hundreds of those, 50 of those, like Carrie said, and that's where you're going to get your profitability. It's still, even though it's early days, from a platform. There's a lot of big-name players that are driving up ad costs. I would say where that's where it's a little bit different from amazon, right like all of your big-name players are in stores on Walmart, they're also advertising on dot com. So, you still have to be really strategic around that keyword research you. You have to figure out, you know what terms are going to drive the most sales for you but maybe not be profitable. What terms can you get a really long tail on? That's going to drive additional volume but take a little bit more work to invest in. Not having a bid management solution is 100% number two. A lot of people don't understand bid management. I don't expect people to. It took me 3 years and probably over $30 million of spin before it became intuitive. I had to touch so many accounts in order to start figuring out the correlation of bid management, and there's a lot of simple videos on just bid formulas. But if you're not that person, if you're not going to understand algorithmically and mathematically how to build a bid solution, not a lot of us are, you need to use a tool? Your bid is the number one indicator of what your ROAS or ACOS is going to be. Carrie Miller: Yeah, so I guess that brings you back to Adtomic. Are there any other kind of parts of Adtomic you think that are helpful for sellers? Destaney: Custom reporting, I think, is a big one. To that point, when you're starting out and starting to build a midsize business, your focus almost changes. In the very beginning you're in everything because it's your baby. It has to be perfect. As you start scaling you realize you're spread too thin. So, you start picking up what you're best at and I think that's where a tool like Atomic really comes into play. It's 80-20. It's you know. Let's build out either custom reports so I can focus on what I need best, whether it's my tacos, whether it's my margin, whether it's my conversion rate, or even getting into, like some of your other tools, market tracker, things like that. That's where it gets really valuable. In my opinion, it's bringing back time for you as an entrepreneur. It's not going to be as perfect. Every business owner thinks they're perfect, right. You have to start letting go some of those resources because in order to have a successful brand nowadays, you have to be good at product development. You have to optimize per platform. You probably need a social presence. You need to handle forecasting and inventory. You need to handle finances in your P&L. It's insane how much goes into. It's amazing that we have the opportunity to do it from our iPhone, but it's also insane how complex it is. So, you have to start bringing in tools that maybe aren't as good, but they allow you to scale your own time. Carrie Miller: I know I get this question a lot. Maybe somebody's advertising already and they feel like they've done a lot of things to kind of optimize. What kinds of things do you recommend for people to take their sales to the next level like? Maybe they feel like they're stagnant. Are there any kind of go-to strategies you have for Walmart where people can kind of say, hey, if I implement this, I could probably see a lift, or what should I? Which they look at that maybe people are ignoring that they should be looking at. Destaney: I want to get into like all the fun small things of like ad type expansion and all of that, but I want to call out just conversion rate optimization first, because it's super easy to blame a lack of sales or bad performance on the thing that you least understand, which is typically advertising. It's typically PPC and just coming from the agency side, I mean we've heard it all in that regard and I think a really important call out is if someone clicked on your ad, if you look at your campaign and you see clicks, that ad did its job Because think about it as a customer, as I personally shop on Walmart, I don't go around just clicking on things that I'm not interested in buying. So, if the customer clicked, that means they were interested in it, but they landed on your listing and they decided not to buy, and your job is to decide why they didn't purchase. Is your listing not good enough? Is it not the color or the flavor that you're looking for? So, conversion rate optimization is always the thing that we say to start with. If you have a little bit of extra profit in your account and you need to invest in something, start with conversion rate optimization, because it's going to make your PPC 20 times better. And then beyond that, I would say another big thing to call out that can really influence top line sales growth is making sure you're managing your PPC not just for advertising but to grow your overall organic rank. So, creating campaigns specifically focused on improving your organic positioning on the page. Carrie Miller: Very good. All right, and we do have a good PPC question here. Ben Tiffany said any word on when Walmart will start allowing us to create negative search terms on our auto campaigns? Destaney: I would probably give it another quarter or end of year. Honestly, I think it's too blaring of a discrepancy to not roll out, so I'm assuming it's on the roadmap for pretty soon. Carrie Miller: Yeah, I have heard it's on the roadmap, so I thought it would already be out. So maybe they're just taking a little more time to make sure that it works well. So yes. Yeah, that's probably what's going on here, but I think we're pretty much out of time. But thank you so much for joining us today on this Walmart Wednesday and we really appreciate your insights for PPC. We haven't really done a whole lot on PPC, so hopefully we'll be able to get you back on here at some point and do some more Walmart PPC stuff. But thanks again for joining us and to everyone else, thank you for your questions and thank you for joining us live and we will see you all again next month on Walmart Wednesday. Bye, everyone. Destaney: Awesome. Thank you, Carrie. Bye guys.
Wondering why some Amazon sellers do really well and others don't? In this video, Michael and Destaney Wishon from BetterAMS share their own ups and downs with Amazon ads. They talk about how tricky Amazon advertising can get, why focusing too much on one thing can be a problem, and what basics you need to know. They also discuss whether it's better to handle your ads on your own, use software, or work with an agency. We'll see you in The PPC Den!
#040 - In this episode, Emery Robbins (Sr Account Director & Head of Partnerships) and Destaney Wishon (CEO & Co-Founder) unpack Amazon's advertising and its impact on your spot in the organic search lineup. They're laying it all out, using a real-deal case study to show how BTR Media's approach to picking just the right keywords can make all the difference in your campaigns. This episode is packed with down-to-earth advice on making your brand more noticeable and improving your organic Amazon rank.Some Key Takeaways:Getting to the top of the Amazon charts is all about knowing how your ads and where you pop up in searches play together.Winning the campaign game is mostly about zoning in on those keywords that perform best for your brand.Even if you're not splashing the cash, putting your money on exact match campaigns can help keep you in the bestseller spot.Being smart with your ad budget, knowing when to spend more or cut back based on your organic rank, is crucial for balancing things out.Quick to adapt campaigns mean you can stay ahead of the game, making sure your brand keeps its visibility and place on the shelf.Resources: Connect with Emery on LinkedInConnect with Destaney on LinkedInLearn more about BTR MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Join us as Destaney Wishon, a trailblazer in Amazon PPC marketing, sits down to share her meteoric rise in the eCommerce sphere. Her story isn't just about mastering click-throughs and conversion rates; it's a narrative woven with the threads of challenges, triumphs, and the evolving role of women in this industry. Destaney's practical Amazon PPC tips are a goldmine for anyone looking to excel in the Amazon selling space. We also take you behind the scenes of choosing the right PPC agency for your Amazon business. Navigating the complexities of today's ad metrics requires more than a superficial understanding of the platform—it demands a strategic partnership with experts who eat, sleep, and breathe Amazon's Ad Console. In this candid exchange, we dissect the importance of education in the craft of PPC, the unforeseen benefits of handling diverse accounts, and how free audits can sometimes be the key to scaling your brand. Find out why a deep dive into agency selection could make all the difference for your advertising strategy. We wrap up with an exciting discussion on the newest tools and tactics shaping Amazon advertising, from Amazon's Marketing Cloud to the ethical landscape of competitive PPC strategies. Destaney and Kevin also contemplate the seismic shifts AI is creating in search and ad creatives, forecasting how these changes might dictate future marketing campaigns. Stay tuned for a wealth of knowledge that might just revolutionize your approach to connecting with consumers on the world's largest online marketplace. Whether you're a seasoned marketer or just starting out, this episode is packed with the kind of insights that can turn advertising into an art form. In episode 388 of the AM/PM Podcast, Kevin and Destaney discuss: 04:27 - Women's Representation in the Amazon Space 06:21 - Agency Selection and Amazon Advertising Expertise 09:49 - PPC Audit Qualification Process 17:59 - Amazon Advertising Opportunities and Challenges 18:51 - Common Misconceptions in Amazon Advertising 21:55 - Targeted Marketing Strategies for Brands 29:14 - Driving Sales Strategy for Amazon Brand 35:08 - Amazon Advertising Strategy Insights 37:10 - Analyzing Brand Metrics for Industry Comparison 40:11 - Cost Per Acquisition and Lifetime Value 43:26 - Analyzing Amazon Advertising Strategies 47:05 - Impact of AI on Amazon PPC Strategy 50:21 - Amazon's AI-Driven Advertising Strategies 57:30 - Amazon Advertising and Stage Presence 59:50 - Kevin's Words Of Wisdom
Unlock the full potential of your Amazon advertising efforts with the expertise of PPC maestro Destaney Wishon of BTR Media, who brings a wealth of knowledge to our illuminating discussion on Amazon PPC strategies. Listen as we dissect the limitations of relying solely on ACoS metrics, advocate for sales volume and profitability harmony, and delve into her firsthand experiences with Helium 10's powerhouse Amazon PPC tool, Adtomic. The conversation takes a turn into the synergy of PPC and organic ranking approaches, providing you with actionable insights to enhance your ad campaigns and achieve success in the Amazon marketplace. Get ready to navigate the tricky waters of Amazon PPC campaigns for non-repeat purchase products, where we tackle the tactical acceptance of losses to build organic rank and the criticality of budget allocation for long-term gains. The episode is packed with rich strategies, including leveraging Amazon's Search Query Performance reports and optimizing bids with precision. Discover the art of juggling multiple product variants in PPC and the effectiveness of single keyword campaigns, all while managing to maintain a robust presence in a competitive niche market, like supplements. Our TACoS Tuesday program culminates in a robust discussion on keyword match types, revealing how exact and phrase matches can coexist without cannibalizing each other's potential. Destaney shares her valuable insights on sponsored brand video ads, the finesse of managing bids outside of Amazon's console, and the tactics for handling unprofitable long-tail search terms. From the strategic considerations for small-budget brands to the nuances of keyword research and Amazon PPC tips for new sellers, this podcast episode is a great resource for anyone looking to elevate their Amazon advertising game and carve out their brand's success. In episode 545 of the Serious Sellers Podcast, Bradley and Destaney discuss: 00:00 - Amazon PPC Strategy Q&A With Destaney 02:44 - Understanding PPC Strategy and Metrics 06:06 - Custom Bidding Rules in Adtomic 10:00 - Amazon's Impact on Organic Ranking 13:08 - Establishing Product With Profitable Keywords 16:11 - Maximizing Amazon Product Visibility 19:24 - Controlling Bids for Amazon Search Results 21:05 - Amazon Advertising Strategy and Optimization 23:39 - Day Parting Strategies on Amazon 25:22 - Amazon PPC Strategy and Keyword Research 26:47 - Amazon Seller Strategy and Consumer Behavior 30:25 - Improving Product Visibility on Amazon 35:56 - More Amazon PPC Strategy and Tips 42:18 - Understanding Amazon Suggested Bids ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On Youtube: youtube.com/@Helium10/videos Transcript Bradley Sutton: Today we've got one of the top minds in all the Amazon PPC world, Destaney, back on the show and she answered all of your live questions on Amazon advertising that, actually, this was no doubt the best set of questions we've ever had on the show. How cool is that? Pretty cool, I think. Bradley Sutton: If you're like me, maybe you were intimidated about learning how to do Amazon PPC or maybe you think you just don't have the hours and hours that it takes to download and sort through all of those sponsored ads reports that Amazon produces for you. Adtomic for me allowed me to learn PPC for the first time, and now I'm managing over 150 PPC campaigns across all of my accounts in only two hours a week. Find out how Adtomic can help you level up your PPC game. Visit h10.me/adtomic for more information. That's h10.me/adtomic. Bradley Sutton: Hello everybody, and welcome to another episode of the Serious Sellers Podcast by Helium 10. I am your host, Bradley Sutton, and this is the show that is our live monthly TACoS Tuesday program, where you go over anything and everything Amazon PPC related, and we throw in a little bit of Walmart here and there, as well. And so, for those who this is your first time to the show. What we do is we bring on an outside expert once a month to answer live on all of our platforms, your top PPC questions. There's no question that's too basic or no question, hopefully, that's too advanced. We'll answer them all. So let's go ahead and invite our very special guest. For the first time since last year from BTR media, we've got Destaney in the house. Destaney, how's it going? Destaney: Whoa. Well, now you have me a little nervous. You said you know, hopefully we don't have any questions too advanced. We'll see what happens. Bradley Sutton: Well, for you, like, I might not say that for all of our guests, but you know, since Destaney's on here, it's like, nah, like you can ask anything. Destaney: We'll see what happens. Bradley Sutton: Give us a quick bio of yourself for those who might not have heard your previous episodes and previous years here and this is the first time I'm listening to you. Destaney: Yeah, of course. So I've been in this space for seven years, worked everything from some of the largest brands on the platform to also the small sellers. I feel like we've worked with a lot of people that have gotten up and gotten ready and launched, and I've done nothing but Amazon advertising for seven years straight. So I think personally, I've managed over $500 million worth of spend, every category, every scenario I think I've dealt with this point. Used to be founder of better AMS, we've now rebranded to BTR media. Bradley Sutton: Now that we've established, you know, what you're talking about, we're just going to hop right into it. Before I get to the user's questions, I had some things I wanted to ask. I'm going to ask some questions about Adtomic. I have got some general questions, but actually, first let me get to the general question. So I know there's been a, I don't want to call it a movement lately, but maybe there's more awareness of in the industry about, hey, it's not always just about ACoS when you are trying to, you know, determine or strategize with your PPC. But my question first of all is there a certain level that that statement applies to? Like, if I'm a brand new seller and you know I don't have, you know, this big budget to and I'm not trying to build this humongous brand and try to get awareness out there, should I still be maybe using that as my primary metric? Or if so, is there a certain level where all of a sudden, I need to be shifting my metrics I'm looking at? Destaney: I think, in simplest answers, you should always be shifting your metrics. In the beginning, cash flow is king. That's what matters the most, right, especially as a individual seller. You are financing every next round of inventory and if you can't afford that inventory, you're not going to have a brand. And how do you make sure you can afford that inventory while making sure that, marginally, you're in a good spot, which is where ACoS comes into play, right, you can't just hemorrhage money. Destaney: That being said, when you're launching, you also need to make sure you're driving volume and improving your organic rank and getting more review. So I think, in the very beginning, ACoS may be less important as you're driving that velocity. It's more about margin. So, all that to say, I think there's a million different variables. We have brands that come to us and like hey, our only goal is a $3 row. As this is a marketing budget, it doesn't influence anything else. We have brands that come to us that are solely focused on profit margin at scale. So we need to make considerations for what that looks like. Bradley Sutton: Love it. Love it. All right, excellent. Now let's go hop in Adtomic because, you know, for the first time you and your agency are getting into, you know, using Adtomic and using it for some of your clients. You've only been doing it for a couple of months now. What are some of your initial kind of reactions, like how, what are the strengths that you guys have been noticing about it? Destaney: Well, I think there's a few things I want to hit on here is one, our agency has always used Helium 10 from like a keyword research, organic rank, BSR tracking perspective, which is why I was like, hey, let's see if there's better integrations we can do. Destaney: Everyone who's been following me knows I preach the relationship between PPC and your organic rank. So that was what was really insightful for us is like okay, let's see what it looks like. Managing it all within one tool and being able to track that overall relationship. At its simplest, I think Adtomic drives a lot of value. And giving you one view of all of that, I mean, you can go immediately into your search terms tabs and pull up search volume, and that you know. As anyone who's managed a brand, I get millions of questions of why are my sales down week over week, and being able to overlay things like search volume is super important, I mean beyond that. Day parting hourly parting is always a hot topic within the industry and being able to stay in tune with all of those new rollouts or generative AI. Those are things that most of the industry is behind on right and you've always relied on native ad console to make those adjustments. But now having in a tool that allows the simplicity of scale has been a major value add. Bradley Sutton: Awesome. Awesome. Now, one of the things that Adtomic has released in the last few months or so is the ability to make your own custom rules. You know, we always allowed you to make a certain level of custom rules but now even for your bid management. And so you know, as we just mentioned, you know, obviously you know some people might still be doing ACoS, people might be doing RoAS impressions. There's so many different things and we pretty much allow anybody to choose like, hey, whatever you do, this is what you should. Bradley Sutton: This is, you know, you can go ahead and implement it in Adtomic. Now, you know, having, you know, spent some time in there, what would be your suggestion First of all for, like you know, maybe a newer seller or, you know, medium sized seller, if I'm looking to, like, create my own rules for bidding. There's literally a million possibilities so I might be overwhelmed. I know there's no one size fit all answer here, but maybe can you give a couple ideas about what you would suggest somebody to do to put in Atomic so that it manages their bids effectively. Destaney: Yeah. I'm going to start philosophically here, in that I always say that anytime a software opens up the Black Box and allows for rule creation, they're putting themselves in a risky position because, in my opinion, most sellers don't actually understand bid management appropriately, right. It's only like the advanced sellers that can really hop in and truly understand bid management. So the fact that you all have opened it up for everything and taken that risk is huge in my opinion because that is the biggest flaw of some of the softwares in the space is they don't give you that customization. All of that to say everyone who's like hey, I have all of the power to, you know, give myself a 5% ACoS. Be careful, because a tool is only as good as your ability to use it. Like, truly. I've audited and vetted almost every single platform. Destaney: I feel like we've gone through building our own rules customizations. Most people don't actually know bid management well enough to build their own rules, but if you do, I think the biggest things that we look at is we create rules for the different outcomes we want. If we're launching a brand new product, then we're creating rules that are based off sales. So we're going to be taking a deep dive into hey, what is the conversion rate and what is the sales? And we're going to build rules for maximizing that increased bid when I have a certain conversion rate. Destaney: On the flip side, if our goal is profitability, we're going to work backwards from our ACoS or our RoAS goal. We're going to say, hey, let's build rules that are based on lowering bids when our ACoS is too high and maybe layering in our conversion rates also low, let's go even lower, right. So those are the two simplest ones that we look at, but it really needs to be strategic. You can create rules that are based off the phase your product's in, whether it's launch, consistency, profitability, organic rank. You can create rules based off your overall business outcomes, which is always an important one is what is that key RoAS that you're going to optimize for all of your campaigns, but just making sure not to over complicate it in the beginning. And once you start to understand the correlation between CPC and RoAS, then you can start building in a little bit more customization around lifecycle and things like that. Bradley Sutton: One more of my questions. I get to be selfish and stop in the host here and decide when to bring in the user's questions. But just going back to that topic of ACoS versus other metrics, I think there's so many people who have for years, just that's all they've thought about and they're like well, doesn't it make sense? Like hey, if I'm losing profitability because I'm spending more for my advertising and this is how much it's costing me per sale, like should I always just automatically lower my bids because I need to be profitable? But can you explain why? No, that's not always the case. That might actually be hurting you in the long run. Destaney: So the reason it's become so much more important to not always focus on a low ACoS is because Amazon's search results have become more saturated with ads. I think everyone amen right from the pews here. The reason being is obviously Amazon's making a lot of revenue off their advertising but also they've done a great job of their relevancy and still having a clean customer experience. The problem with that is if you start slipping an organic rank and you fall to page two or page three. There's a joke of, you know, the best place to bury a dead body is page two of Google. Well, Amazon's very similar right. A lot of people don't go to page two and page three. So if your organic rank starts slipping, you're going to be in a tough spot. Now, why does your organic rank slip? Well, you either have a decrease in conversion rate or you're not driving the amount of sales or units as your competitors, right? Destaney: Anyone who's watched Bradley's honeymoon period philosophy knows that a lot of these factors influence your organic rank. So there's a level of Amazon advertising that just drives sales, and we know sales improve your organic rank. So your PPC directly correlates with your total sales, right. The more sales you drive, the better your organic rank is the more reviews that are going to be left, which is going to improve your conversion rate, which is going to drive more sales, which is going to thus spin the flywheel. So that is why it's really important to understand the PPC relationship between your total sales. You know some people we've had quite a few clients say I'm going to stop PPC completely, which is fine for 30 days. Your profit's amazing. And then 60 days or 90 days or 45 days later, their rank starts dropping and now their total sales are decreasing even more. And, as we know, with profit there's economies of scale. You may want to drive a lot more units at a lower profit margin, but still end up with a higher overall profit if you improve your organic rank. Bradley Sutton: Let's go ahead and hop into the live questions we've got from YouTube. RH says we're optimizing a mature campaign. How frequent should I do it and what is the look back window you prefer? Destaney: I'm going to start with look back window. That one's easier to answer. We typically look at last 30 days. The reason being is you don't want to really look longer than that because there's a lot of variables that are going to affect your look back window. If you start going to 60 and 90 days, you're going to be getting into seasonality. You could have major conversion rate changes over that time frame. So we like to look at last 30. Last seven's almost too small because of your attribution window. That being said, if you lower your price or you have something crazy going on that changes your conversion rate, you probably need to look at a smaller look back window. Destaney: When it comes to how frequently do you optimize, there's a lot of different opinions in this space and I don't think it matters too much. If we're being honest, we optimize when we have enough data to optimize. So once I get a certain threshold of clicks, I typically start making bid optimization decisions based off that click threshold, which is something that you can build out again within Adtomic. So if you have $100 price point product, you're going to need more clicks to have enough data right, because customers like to think and click and take a longer time to purchase, so really depends. Bradley Sutton: Next question here. This is from Steven from YouTube. How long do you think you should run PPC at a loss to establish a product? It's not a repeatable purchase product. Destaney: That second part of that question is super valuable. If it's not a repeat purchase product, we typically run on a loss during the organic rank period, right. When we're trying to get up to closer to the top of the page. So that way, as we go higher up on the page, that means we don't have to rely on PPC as much to drive all of our views. So that is what we use as our lever of success. If we get into the top 40 for some of our top keywords, then maybe we're going to start focusing more on profitability. Again, it also depends on what your general margins are. If you have $50,000 set aside where you can focus on organic rank, then maybe it makes sense to start from the beginning at a loss. But if you don't have that money set aside cash flow is important then maybe you need to focus on layering in more profitability-focused keywords and bid optimization. Bradley Sutton: And Amazon Girl says do you have a strategy to increase brand share in Amazon using PPC and what do you recommend? Destaney: 100%. So Pacvue actually released a study, I think, two years ago, that 70% of click share goes to the top placements on the page, which, as we know, are typically sponsored ads. So we've ran this for a lot of our original CPG brands. We'll create campaigns specifically focused on top of search for two to three of our top keywords that we want to increase brand share for. So we're creating campaigns that are solely focused on brand share. That's what the name is in the campaign title. We only focus on the exact match. Destaney: So we have really good control and we just bid really high. We bid high enough that we're winning as much impression share as possible. Now we may not be able to afford to win that impression share 100% of the time. It can be really expensive at top of search. But we have those campaigns set aside so we can increase and decrease our budget as needed. Then you can go into your search query performance report and say, hey, for this keyword that I'm focusing on brand share. What is my search query performance and am I actually increasing brand share in that scenario? Bradley Sutton: Yeah, I think search query performance is amazing, that Amazon has released that data first of all, and so powerful, I think, for sellers. But I think one popular strategy let me just get your viewpoint on this is like hey, let me see where my conversion rate for a keyword is better than the average since Amazon shows that. And then hey, if I'm not doubling down on or if I'm not showing up at the top of search, I need to go ahead and double down on that, increase my bid, whereas on the flip side, would your strategy be like? Maybe my overall conversion rate is not as good as my competitors, maybe I should even consider pulling back a spend. I know that's a kind of over-generalization, but is that kind of like your general strategy there? Destaney: 100%, especially on the advertising side, like that's where a lot of people waste spend. They're saying you know, I'm selling a purple pin, this is a maroon pin, right, and maybe they bid on purple pin and their conversion rate is terrible and they're like let me keep spending on that turn, let me drive more people to there, because maybe they're going to start converting. They're not right, unless you adjust your listing to say, hey, this is purple and not maroon, and it'll hurt your organic rank if you drive a ton of traffic to terms that are converting really poorly because Amazon's saying, hey, customers are landing on this page but they're not buying. They don't need to be at the top of the page. I want to put products at the top of the page that are going to drive sales. Bradley Sutton: A YouTube question from Silver Arrow says how, on sponsored products, can we promote all variants to take up real estate to dominate the niche? Amazon only allows one variant to display. This might be promoting all colors on PPC, so yeah, in most categories. Destaney: Most, I was going to call that out. Bradley Sutton: You know, like you can only show up organically for one. You know, I've seen like energy drinks. Destaney: Yep. Bradley Sutton: You know like I've seen other categories too, or every single variant, but on PPC it's usually the same. For sponsored product, yep, but would I mean, I'm not saying I suggest this strategy, but theoretically, if somebody's really just concerned about real estate on page one and they are in a category where only one sponsored product or one organic can show up, would it be all right? Here's my organic rank and then maybe my sponsored product for that keyword is another variation, maybe my three. I put three sponsored brand headline, you know, ads for three different products, maybe a sponsored video for another one or something like that. I mean like other than that. Is there a way that you can force Amazon to get multiple things when it's not natural? Destaney: There's no way to really force it. Like you said, there's also a lot of inconsistency in Amazon testing how they're breaking out variations, so we've never found a great way to do it. Sponsored brand headline search ads the best way to show all of your variants. We do have a few brands that have actually split up, especially if it's like flavor variations chocolate protein versus vanilla protein. They've seen a lot of success splitting those up. That's not for everyone because now you're having to put PPC costs behind two different variations, right. It gets a lot more costly even though you are making up more market share. The only other small thing I would say is like from a cannibalization perspective, like you said, make sure you're running different ads at the top than what you're organically ranked for and make sure you're running brand defense ads on your product detail page. Bradley Sutton: Jalil says when using a single keyword campaign, do you use a top of search modifier, and what percentage do you find the best results with? I usually do 10% to 20% when using a top of search. Destaney: This one's a difficult, right, if you're coming from some of the other software companies in the space whose placement modifiers to optimize all of their bids. We don't recommend that strategy at BTR media because it gets really complex. If my only goal is to win top of search, I just bid really high and then also put a modifier on. Bradley Sutton: Thank you. Thank you. If somebody else says I like that, I always felt like it's not so popular to say that and I'm like man. Am I in the minority here? Like, why am I the only one still old school? Destaney: I will go a tiny bit deeper. The problem with modifiers and a lot of people haven't probably dove into the documentation on this is there's a little asterisk that says Amazon will only apply the modifier based off the likelihood of a sell. So a lot of people are assuming that every single time the click happens that modifier was applied, and that's not true. So it just, in my opinion, causes a lot of inconsistency. You want to win top of search? Go bid $50. Within five minutes you'll see you're at it, top of search, and then you'll see the CPC. It took you to get there. Bradley Sutton: What I tell people is, you know, maybe without Helium 10, I might do that. But the reason why I always stayed old school and just was controlling my bid was I don't need a top of search modifier. I'm not going to give Amazon the wheel in cases where I don't have to. You know like and just trust that Amazon's going to do exactly the right thing. I'm going to fully control the bid because I just put that keyword in Keyword Tracker, or actually in Adtomic, you can actually see the keyword ranks too, and within three hours I'm going to see three consecutive ranks where I can see oh, I obviously need to increase my bid, or, man, I'm already at the very top of search, you know, naturally, on sponsors, so maybe I can pull back and just see where it is. So it's like you don't have to guess where you're showing up because you just put in Keyword Tracker, put boost on, you'll know right away. It's refreshing to hear somebody else say the same thing here. Bradley Sutton: Another question from YouTube, Rebecca says is it still recommended to put the same keyword in all three match types? And also, does it hurt your organic rank to pause keywords that aren't relevant to your product but are not performing? Destaney: This is a great question. We run in all three match types for our brands because there's different purposes. Our exact match we know exactly where they're showing up on the page. We have a lot of control. Our phrase match opens up a little bit more opportunity for keyword research. So if I'm bidding on Chapstick, I'm going to start finding oh, people are typing in I don't know peppermint Chapstick or vanilla Chapstick, so it helps me expand that. Broad match does the same. It's a good keyword research methodology for us and if you have good bid management, it's going to allow you to harvest a lot of new keywords. Destaney: If I'm a really small brand and I don't have a big budget, I would probably only focus on exact match and phrase match internally. They do not compete. That's a misconception and I pulled our agency data yesterday on this. Exact match has driven $9 million in sales for us at a 15% conversion rate. Phrase match is also driven $8.9 million in sales at a 13.5% conversion rate and broad match was a little bit under that because we lower our bids on broad match conversion rate I think was the lowest at maybe 12%, but because we had good bid management. Our RoAS and ACoS was the same on almost all of them so they act in a different manner. Destaney: Right, it's still expanding. And then the other quick question is does it hurt your organic rank? Not necessarily, but you got to think it's slowing your sales volume down so it could in the long term hurt your organic rank. The better answer is just lower your bids. Right, if it's a great keyword with a great conversion rate you can't afford, maybe top of search, lower your bid to make that term profitable, even if sales slow down. Bradley Sutton: A lot of great questions say this is pretty cool. Destaney: Good questions. Bradley Sutton: Gregori says my ad sales are driven by 60 to 70% by a sponsor brand video. Because of that, I'm not well ranked on my main keywords our sponsor brand ads. I'm assuming he's talking about both sponsor brand and sponsor brand video. Are these helping with ranking at all? So I think what he's talking about is like maybe he's got a video and it's showing up on the Coffin Shelf page or a Coffin Shelf search results. Somebody typed in Coffin Shelf now if it was just regular sponsored product ad, that's definitely going to help the algorithm. But if somebody clicks the sponsored brand video ad from that same search. Me personally, when I tested this maybe one year, two years ago, it didn't have as much impact, if anything at all. What are you seeing lately? Destaney: Pretty much the same. So sponsor brands video has almost no impact from what we've seen, other than the fact that again, you're still driving sales. So there's a small factor there. But let's talk about why, really fast, sponsored products make up 70% of your sales, when ran appropriately, because they have more real estate on the page than anything else. Sponsored brands video have two placements on the search results and one on the product detail page so their real estate is so much less that they don't really drive enough overall volume to make a difference. And then when they do drive sales, it's being distributed across multiple ASINs typically. So if you just look at like the math, they drive a lot less sales to specific keywords and that's why and then sponsor brands video again is considering all of your brand halo, not necessarily correlating a keyword to a product from an organic rank perspective. Bradley Sutton: All right. Rebecca said hey, do you think there will be a chance to create bid rules where we can lower the bids on certain days and times? You can do that in Adtomic, so make sure to do that. We call that schedules. A lot of people just call that day parting. But Amazon, I mean, do you think Amazon will allow or will have that in seller central? Destaney: I do. I think it's on the roadmap. Actually, one thing I'll throw out there is I don't recommend using Advertising Console for this. So put this in the shortest way possible. Amazon has an API called Amazon Marketing Stream that actually shows you hourly insights on spend and sales. Adtomic uses that all the software providers use it. From an API perspective, Advertising Console does not give you that access into the insights. So within ad console, you cannot see when someone clicked on an ad at 3pm on Tuesday but purchased on Wednesday at 9am. Adtomic's giving you that so you can actually day part appropriately. Advertising Consoles not. That being said, what you can do in this scenario lower your bids to the level that you need 100% of the time and then increase your bid when you're performing best right. So just inverse what a typical day parting is. Lower the hours that you think you're performing poorly, increase when you do incredibly well and just run the inverse of day parting. Bradley Sutton: My buddy DotadaSilva says he's got a two part question here. So what's your suggestion on a bunch of my unprofitable long tail search term reports? If he combines it all he sees $9,000 in spend with zero sales, but they have less than 15 clicks. So maybe he's got some rule that says, hey, if I find a search term that has 25 clicks, let's go ahead and negative, but this doesn't qualify as that. He says all are very relevant keywords impression is good. So what should I do? Should I lower the bid or should I negate them, or should I put them in a separate campaign? Destaney: If your brand is only focused on profitability, I would just pause them. I would not negate. I don't think so. And this is again. This is a difficult situation to pin on the brand. My personal opinion is 10 to 15 clicks is not enough clicks to actually make a decision. What I would do is I would lower your bid on all of those data collection long tail keywords so that way, even if you have 200 of them each getting 10 clicks each, you're not spending enough money to really make a big enough difference. You're slowly collecting data until you figure out whether or not that keyword converts at a $1 bid. It's going to be really costly to collect that data across 200 keywords and 15 clicks, right? I don't really know if it'd be valuable putting them in a separate campaign. I would just lower bid. Bradley Sutton: Do you skip the last two days of the look back window? Destaney: Yeah. That's traditionally recommended 100%. If something crazy happens then no, it's not necessary. You could still look. But fun fact, I believe the window Amazon last presented between the time that someone searches for a product and makes a purchase is over five days, right, which is crazy. So if you run an ad and you see your spending driving law spend on Monday, there's a good chance that person's not checking out until Friday, which is my whole day parting soapbox. But we don't need to get into that. Bradley Sutton: Yeah. It's kind of, you know, like it's funny, because this is why, as Amazon sellers and this is a completely generalized statement, but we as Amazon sellers should not be looking at our strategy based on what we do as consumers, because me personally, if I click on something, I'm buying it. And then what opened up a whole world to me was when search crew performance ran. I was like, why are these numbers so low? And then, yeah, I talked to Amazon about they're like no, this is only looking at those who take action in a 24-hour window after a click. I'm like and like who doesn't buy something when they add it to the cart? And then I, all of a sudden, I started asking people and I was the weird one. You know, people are like. Destaney: Yeah, yeah, like. Bradley Sutton: I had a whole bunch of stuff to my cart and I think about it for a couple days and then I'm like what? So? So like again. This is not necessarily just PPC, but if you guys are running your businesses based on your own consumer behavior, guys, that's not the majority out there. You got it. You got to have strategy that applies to more people. Destaney: Yep. Bradley Sutton: Get the next question we got or do our first one from LinkedIn, from Tobias. What is your approach about auto campaigns? Do you just use them for keyword harvesting, or is there something more about it? Destaney: Auto campaigns do win unique inventory, like in stop, so they actually influence the frequently bought together section. Occasionally, you'll see a sponsored ad there. Sometimes you'll see a sponsored ads and like the lightning deal section. So that's a good reason to continue to run auto campaign. So we do continue to run them for almost all of our products. We also aggressively keyword harvest. Like all of our systems are built out for quick keyword harvesting, so we run them in segmented close match, loose match, compliments, substitutes in order to go ahead and make sure we're consistently getting great keyword research. We don't really recommend running your auto campaigns with more than 10% of your spend historically because you don't have a lot of control. But we do continue to run them because of the unique inventory. Bradley Sutton: Any circumstances for which you would recreate a new exact match campaign, or why a key phrase would do well under broad match but not exact. So I'm not sure this is what she's asking. But, like you know, sometimes I've heard people say, hey, I've got a good keyword. It's in my, my exact manual campaign. It just gets like very low Impressions. But then I put it in a new one and all of a sudden it gets impressions which doesn't, you know, make sense. But is that just what we should do? If we don't see it have good impressions, just try it again in a new one. Destaney: Yeah. It's definitely worth testing. I think you know let's talk about Chevalier's. Second point here is sometimes when you harvest a keyword from your auto campaigns or broad match and you put it into exact match, it doesn't perform as well, or the reverse. The reason being is your campaigns and your keywords attract or collect relevancy, right, Amazon's an algorithm, so they like to make database decisions. So maybe you have the keyword Chapstick in an auto campaign. Destaney: That's always done amazingly well for you, and the reason it did well is because it was a 17-cent bid on page 5. And then you go ahead and you pull it out and you decide to try to put it in a manual campaign at a $2 bid and all of a sudden it does terrible, and that's because it's showing up a different placement on the page. You put it into a new campaign and now you're showing up at the top of page one and all of your competitors have 50,000 reviews. So your conversion rate looks worse, right? So all of that to say test like we definitely move our keywords around and harvest a hundred percent. We also will create exact match campaigns for different purposes. We have ranking campaigns then we have profitability campaigns. They're both bidding on exact match. One of them is just focused on ranked ones, on profitability, so we do recommend that. Bradley Sutton: Okay then just one other tip out there for people who maybe it's on a brand new product and, no matter what you do, you can't get many impressions when you know that there's search volume for this. It could be a relevancy issue where Amazon just doesn't think that your product is what it is and the way you can kind of have visibility and not using Helium 10. Guys, put the product in Cerebro and then look at the column that I would say 99% of Cerebro users don't look at, but in my opinion it might be one of the top three things in the entirety of Helium 10 is look at the Amazon recommended rank for it. This is a live pool directly from this one thing that, for whatever reason, Helium 10 is the only one that's been showing this for like years, but it's what Amazon thinks the product is. Bradley Sutton: So if you see Amazon recommended rank one through 20 and it's a bunch of keywords that aren't really what your product is, it means Amazon is confused. And if that keyword is like at number 300 or maybe not even on the list, then yeah, you're not gonna get impressions for it because that's literally how Amazon decides what it's going to show you for. So that's just another way you can get some visibility at least into that. Steven says how do you, oh, it's a good one, how do you approach keywords that used to convert very well but they've fallen off for a month or more? Destaney: I want. I'd be very curious if conversion rate is the metric Steven's actually calling out here, or if he's looking at it for, or if he's saying ACoS used to be better and now it's not. If your conversion rate has changed, the biggest thing I'll take a look at is did your listing change? Did you have a drop in review count to review quality? Did you make a change to your images? Why? Like? Destaney: The real question you're asking, Steven, is why did customers stop buying my product after landing on my page, which isn't necessarily a PPC issue, right, that's a listing issue. Now there is a small portion of this which could be a PPC issue, and that's maybe. You used to show up at the top of the page and now you're showing up at the bottom of the page and your conversion has changed slightly because share of shelf is different. You're now being compared to different products depending on where your ads are, but more than likely, if it's a conversion issue, that is a listing issue. It's rarely a PPC issue. When you talk about conversion, if it was an ACoS or a RoAS issue, then more than likely your bid management changed or your conversion rate changed. Bradley Sutton: Jillil says, when dealing with supplements that are in a, that are a complex and not just a singular ingredient, how would you do your keyword research and PPC strategy? For example, a joint support supplement with five ingredients versus something like vitamin C, which is a singular ingredient? Destaney, what is up with these good questions? Destaney: I know it's a great. . . Bradley Sutton: I don't know like you just attract, I gotta have you on all the time you can track some of the best stuff. Destaney: This is a great question. I'm very familiar with this category and the core answer is Stop getting caught up in just the keyword research, right? This is one of those things where, to Bradley's point earlier, stop thinking as a seller and start thinking as a customer. No one is typically tight. Well, that's a lie. Most people are typing in joint supplements. Most people are typing in vitamin C supplement, right? So target those. Destaney: The problem is knowing that category. Your CPCs for both of those are typically around $20. I've worked in them very familiar. You can't afford those usually. So you do start layering in more ingredients because if a customer types in vitamin C, they don't know what they want. Right, they want some type of vitamin C. But if they type in vitamin C deficiency for so and so and so it's going to be a lot lower search volume, but they're going to convert much higher because they've done their research and they know your product is what they're looking for. So just create campaigns for both. Create campaigns for your top singular keywords that you probably can't afford but you're going to give a low budget to anyways, and then create campaigns based off the ingredients. Maybe it's one ingredient, maybe it's probiotics with fiber, I don't know I'm totally making that up and then create another campaign for probiotics with vitamins or collagen and then figure out what's performing best and scale what's best and pull back on what's not. Bradley Sutton: Toseef says I'm getting good sales of the good ACoS on a keyword. Should I always keep on increasing the bit of that keyword or not? Destaney: It depends, really. You know you're looking at this on a micro level. If your overall account is within your ACoS, then maybe just keep it. If you have a little bit room to grow, then raise your bid and drive more sales. Bradley Sutton: But looking at the keyword rank also is good too. If you're already at the top of the page, you know there's no sense to necessarily, you know, increase your rank because then maybe somebody else is just going to do the same thing and now you're everybody's just driving the cost up needlessly. Brent says I've got multiple products that I'm targeting the same search terms. If I have multiple campaigns for multiple products bidding on the same search terms, am I artificially driving up the bids? Destaney: No, the only time you have to worry about this is if you're running out of separate seller central accounts and then competing. Bradley Sutton: Were you surprised when the keyword report added for ASIN targeting? What's your approach about ASIN targeting and how much sales do you need for extra campaigns for specific ASINs to push them separately? Destaney: Not surprised. This has actually been a thing for quite some time and pretty much it's saying, hey, I'm targeting this product, but this product also indexes for these top five keywords, so let me show up there. In general, you got to consider, Amazon is moving into a more AI model. It's going to be a lot less paper click and a lot more shopper intent. That's included. I, theoretically, have seen sponsored products also run retargeting. So when things are out of my control, I try not to worry about it and what I do instead is be more concise with my campaign structure so that way I can break out my reporting. Bradley Sutton: Matt says I've got a variation listing. I got a 10 pack and a 20 pack. Should I drive people traffic to the cheaper option which tends to sell better? Destaney: Yeah, I would. So you got to think about it from a PPC goal. The only thing you want is to bring people into your listing. The lower price point is going to bring them into your listing. That doesn't mean they're not going to buy the 20 pack. We almost always recommend running on the lower price point even though your margins are going to look a little bit worse or your performance is going to look a little bit worse RoAS wise. You're going to bring them into the listing and then they're still going to buy the more expensive if they want it. Bradley Sutton: Tracy says how many keywords per campaign or ad group and what's a good way to structure. Destaney: So one thing I'm going to run through really quickly is we personally run one campaign, one ad group. We run multiple ad groups because your budget is on the campaign level. Amazon makes you set a hundred dollar budget, whatever that number is, and then, if you have multiple ad groups, you can't control if this ad group is getting $50 or $20 or $30. So I run one campaign, one ad group and then we typically put 10 to 15 keywords. There's no perfect answer. There's a lot of myths in the space. The end of the day, it's however much budget you have. I have brands that have millions of dollars of budget so I can set 200 keywords in a campaign because I know I have enough budget to collect data on all those keywords. For most people, we recommend anywhere from one keyword for your top driving to 20 keywords and not going over that. Bradley Sutton: Just a quick one before I forget. This is one of my questions. Obviously, one of the rules that we can do for keyword harvesting in Adtomic is like say hey, this is, if I find a keyword in an auto or broad or phrase campaign at this threshold, I want you, as an Adtomic to move this to my exact manual campaign. What is? Obviously there's different strokes for different folks, but is it two purchases? Is it three purchases? Is it two purchases or three purchases, or four purchases plus a certain ACoS? What is a decent rule of thumb? Destaney: When I originally started, so I'm going to throw that out there from simplicity's sake. I think I did two sales under like a 100% ACoS. The reason I kept my ACoS high is because I knew when I harvested that keyword I could just lower my bid at the end of the day. What really matters is that it's driving sales. Conversion rates another important one to layer in is like your average conversion rate. As long as it's higher than that, you're fine. Bradley Sutton: Sandy says we're thinking of lowering retail to. I'm assuming he means maybe the retail price to improve conversion rate. Have you seen a better conversion rate when using a lower everyday low price or a coupon? Destaney: It depends on your competitors. Of course, a lower price is probably going to improve your conversion rate. At the end of the day, would you be better off optimizing your listing better and maintaining a high price? Would you be better off adding more value to your product? Those are things you can consider, because the problem with lowering your price is you get into a race of chasing the bottom. All of your competitors can also lower their price. The real value add is improving your product. Bradley Sutton: What's been working for BTR media and your clients as far as custom images in sponsored brand campaigns and types of sponsored brand video campaigns because I feel like this changes year over year what performs best. Destaney: Yeah, I think the biggest thing is obviously CPCs have gotten a lot more competitive with video and creative, as people are doing it more and more. Destaney: So, yeah, I think that's it, thank you. I have gotten into arguments about the generative AI sponsor brands and a lot of people are like, yeah, and you know it's not working, it's terrible, but we've seen amazing performance. We've actually split test against commercial grade creatives that, like, professional brands have used, and generative AI is in line with it. Of course, it's up to your prompt, but don't over complicate it. When customers are on Amazon, they're not looking to click on commercials, they're looking to click on something that looks native to the platform, which is where I think AI does a decent job of simplicity. So, you know, for Christmas last year, we took a brand that has like 2000 ASINs and we used AI to make every single ASIN like Christmas. We just added a little Christmas tree and it did incredibly, incredibly well because people knew it was a seasonal item. Bradley Sutton: All right. Last question of the day, it's from a brand new person to the Amazon. I'm sure there's a lot of brand new people out there. Maybe they were too shy to ask a question, but real simple. Hey, Ashlyn says I'm a first time seller. Just give me some tips about what I should be thinking about when starting with PPC. Destaney: I think the first and foremost is obviously going through all of the resources available for Helium 10. I don't know if people actually deep dive on everything that's available, even if it's as simple as going through like the Adtomic training. I know Travis. I watched a few videos where he was like training on concepts, not just the software itself. Amazon advertising also has an amazing accreditation program I have to shout out. We send, we've hired interns out of high school, sent them through the accreditation program and they've been managing accounts after like three months. Obviously, we also do a lot of training on top of that but Amazon's invested a ton in their accreditation program. So when you log into Amazon advertising, you can see their learning console. Highly recommended. Every brand owner, every team needs to get certified in Amazon advertising accreditation. Bradley Sutton: Last thing of the day is just a hey, what's your 30 or 60 second tip, PPC related that you can share with the audience. Could be about anything you want. Destaney: Everybody needs to better understand the correlation between your bid and CPC and your CPC and ACoS and RoAS. That is like one of the most important things as a brand owner to understand if my increase, my bid, what happens? Right, our bid is the number one we can control. To Bradley's point, you have accessibility with the Adtomic. Dive into those resources and start understanding bid management. If you don't learn anything else, learn bid management within your tools and your brand. Bradley Sutton: Well, Destaney, thank you so much for joining us again. We're definitely going to be seeing a lot of videos that have training that we've been filming, that you're going to help users out there, you know, expand their knowledge in PPC. And if I saw some questions in chat asking about Adtomic, so if again the website to get a free demo, h10.me/adtomic, and then how can people find you on the interwebs out there If they'd like to reach out directly to you? Destaney: Can I answer a bonus question, just because it came up. Okay, so I'm going to talk about suggested bids because I see it nonstop in the Helium 10 groups and it just came up here. When Amazon's giving you a suggested bid, they're taking the average of what every single competitor's bidding and the placements on the page top of search could be $30, bottom of search could be $2. So their suggested bids are an average of all of those placements. So, yes, you can bid a lot lower and still win impressions, because you're probably showing up on page two or page three or the PDP, and you may not. You may bid the suggested bid and still not show up on page one. You may have to bid 20 times higher because you have one person increasing the auction, which doesn't influence the average. So keep that in mind. If you want to learn more, find more, I post a ton of content in the groups, on Facebook, on LinkedIn. I think is where we post the majority of our content and you know, check us out btrmedia.com. Bradley Sutton: All right. Thank you so much, Destaney, for joining us, and we'll see you in a little bit.
Get our FREE Amazon PPC bid optimizer: https://adlabs.app/ Join our FREE Discord community of Amazon PPC managers: https://discord.gg/AYfMkfBPzG Sign up for That Amazon Ads Masterclass: https://thatamazonadsmasterclass.com/ ---- Tune into this week's episode to hear from the one and only, Destaney Wishon. Destaney needs little to no introduction as she has been a leading mind in the Amazon space for many years. Destaney is the CEO of btr media, formerly Better AMS, and is a regularly featured speaker at many Amazon events and conferences. Destaney brings a vast amount of knowledge and experience to the podcast and throughout this episode, she shares insights around Upper-Funnel media strategies, and how brands can best utilize awareness tactics to influence customer buying decisions, at any stage. Key Topics in this Episode: 1️⃣ What do we mean by “Upper Funnel?” 2️⃣ The role upper funnel tactics play in influencing purchase decisions 3️⃣ How advertisers at any stage can tap into awareness tactics ▶️ Connect with Destaney: btr media: https://www.btrmedia.com/ LinkedIn: https://www.linkedin.com/in/destaney-wishon/
We're back with another episode of the Weekly Buzz with Helium 10's Chief Brand Evangelist, Bradley Sutton. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, interview someone you need to hear from and provide a training tip for the week. Amazon's new Big Spring Sale is coming March 20-25—here's everything you need to know to shop deals on spring essentials https://www.aboutamazon.com/news/retail/amazon-big-spring-sale-faq Amazon now lets sellers create listings through a URL by using AI https://techcrunch.com/2024/03/13/amazon-now-lets-sellers-create-listings-through-a-url-by-using-ai/ Exclusive: The FTC is probing Amazon's new controversial fees in its $140 billion seller business https://fortune.com/2024/03/08/ftc-amazon-seller-fees-inbound-placement-low-inventory-antitrust/ Everything you need to know about Amazon Business, one of Amazon's fastest-growing ventures https://www.aboutamazon.com/news/company-news/what-is-amazon-business NEW Store Spotlight format - Custom Image links to store subpages!! Also on the docket is Kevin King's upcoming free live strategy webinar which promises to be an invaluable resource for Amazon sellers of all levels. Discover new earning avenues with Helium 10, and get the scoop on the expanded day-parting schedules for ads that could change how you place your ads based on time-of-day performance data. Plus our training tips of the week talk about how to use the Helium 10 Profits tool's Expenses tab and the Inventory Heat Maps tool. Don't miss out on these insights that could make all the difference to your e-commerce success. In this episode of the Weekly Buzz by Helium 10, Bradley covers: 00:56 - Amazon Big Spring Sale 02:20 - Amazon AI Listing Tool 03:24 - FTC Investigating Fees 04:44 - 2 Factor Sign On 05:35 - Amazon Business 06:53 - New AD Type 07:34 - Meltable Inventory 08:31 - Live Webinar with Kevin King 09:32 - New Feature Alerts 13:15 - Pro Training Tip: Profits Expenses Tab & Inventory Heat Maps ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos Transcript Bradley Sutton: A non-Prime Day event was announced by Amazon. You can use Amazon AI to create your listings. If you've got a website. Soon, you have to use two-factor sign-in for signing into Seller Central. These stories and more on today's episode of the Helium 10 Weekly Buzz. How cool is that? Pretty cool, I think. Hello everybody, and welcome to another episode of the Series Sellers Podcast by Helium 10. I am your host, Bradley Sutton, and this is the show that is our Helium 10 Weekly Buzz, where we give you a rundown of all the new stories and going on in the Amazon, Walmart, and e-commerce world. We let you know what new tools and features Helium 10 has come out with and we give you training tips of the week that will give you serious strategies for serious sellers of any level in the e-commerce world. Let's see what's buzzing Couple news articles that might be of note, and something that just kind of came out of left field that I didn't even know about was that Amazon has this sale event that's coming up out of nowhere next week. Bradley Sutton: It's not really a prime day, but it's kind of like a prime day. It's called the Big Spring Sale. It's going from March 20th to 25th. Now, I haven't been paying much attention to announcements. As far as deals and my deals dashboard, was there something announced about this? Could be, but maybe I missed it, my bad. But basically this is not a Prime Day because it's not only for prime members. Now, some prime people get exclusive discounts on some things, but this is the very first ever event of its kind and there's going to be all kinds of different discounts. Amazon says here People are going to be able to shop these deals at Amazon.com forward slash big spring sale starting on March 20th. Now again, I don't know too many details about this, but Amazon is really pushing this out. It was all over the news. So even if you didn't jump in and run a deal during this time, well, first of all, you might be able, you might want to do some kind of deal during the 20th to 25th or, at the very least, be on the lookout for increased traffic during this time, all right, so it might be a time to do a coupon if you were so inclined, or might want to check your PPC budgets a little closer, just in case there's a lot of extra traffic that might be happening due to Amazon promoting this event. Bradley Sutton: Next article is from TechCrunch and it's entitled Amazon now let sellers create listings through a URL by using AI. All right, so in the list your products basically let's say you haven't sold on Amazon before, or at least you haven't sold a certain product Instead of just putting the name of the product in the search bar. You know, like normal, let's say you've got a Shopify website or your own.com website where that product is listed, you can paste the URL of your product into the Amazon Create Listing page and it's going to use generative AI to kind of like extract the details of the listing and create like a description for you. So it's interesting, you know, if you're somebody who trusts AI a lot for this kind of thing, this is a completely free service. From what I understand, it might be worth a try. So I know Amazon really wants to promote off Amazon brands, to get on Amazon. I think that this is one of those things that could definitely help them. Bradley Sutton: On the flip side of Amazon news, fortune.com is reporting that the FTC is probing Amazon's new controversial fees in its $140 billion seller business. All right, so this is the fees we've been talking about on this show for the last few weeks, and so many sellers are in an uproar. First of all, don't forget, guys, check back on our weekly buzz. The last couple of weeks, we show how it's not as bad for many sellers as it seems to be due to the reduced FBA fees. But, yeah, like there's some serious stuff going on, especially for those people who are doing pallets and truckloads and containers and things like that. I'm seeing people having to pay thousands of dollars more for shipping. Now the funny thing is, what have I been saying for like a year about this FTC case? The FTC case is like full of nonsense that not one Amazon seller could care less about. They think that they were pulling a gotcha on Amazon for this, that and this, and literally they have no clue how Amazon sellers feel, because there are so many other things that Amazon sellers are concerned about, the things that the FTC was trying to like focus in on. However, that being said, for the first time, hey, this is something that is concerning to Amazon sellers, and so it's going to be interesting how this plays out. For the first time, the FTC might actually have something that Amazon sellers are worried about, and so let's see how this investigation pans out. Bradley Sutton: Next article is from your Seller Central dashboard and it's entitled to factor authentication will be required for Seller Central sign in. Some of you guys have that already, but this is going to go in on March 28th and you're going to have to use a mobile number or authenticator app to do it. All right, so this, guys, is is, in my opinion, highly recommended even before March 28th. There's so much like hacking going on out there and password hacking and things like that. I think on most critical websites, especially your Seller Central account, you should have two factor authentication. On matter of fact, you should have two factor authentication on a helium 10. All right, guys, you know the helium 10 always has that available. So if you don't have that on Seller Central or helium 10, go in there, turn on two factor authentication to keep your accounts secure. Bradley Sutton: Next article is from Amazon. Now, this was interesting to me because it says everything you need to know about Amazon business, one of Amazon's fastest growing ventures. All right, so I think most of us have known about the Amazon business program, where you can kind of, or businesses who are registered with Amazon, when they shop, they have a little bit different experience. They can get like quantity discounts and just business discounts and they see different things. It actually reached $35 billion of sales in 2023. All right, so this is quite interesting. This article goes on and say more than 6 million customers are now buying on Amazon business. This includes small and medium sized companies, and also Fortune 100 companies use Amazon business, such as Intel and City and John Hopkins University, et cetera. Now if you want to get more information to see, are your listings, are you enrolled in Amazon business? You know what's going on there. Just just going to Seller Central guys and type in Amazon business and you'll go to this dashboard where it talks about the Amazon business Seller program, all right, and has a whole bunch of frequently asked questions, tons of details about the ins and outs of this program. But it's kind of a surprise. It was kind of surprising to me to find out that that is actually one of the fastest growing programs that Amazon has. Bradley Sutton: Next article is not really an article, just a post from Destaney's LinkedIn, where she discovered, or her team discovered, a new ad format. All right. So this is something that she says combines the traditional sponsored brand format of showcASINg three ASINS with a custom image, but also layering them in the value out of a store, spotlight add and the sub page navigation and she put here a sample of that where you can see like the different links here in that custom image. So that is going to be interesting if this is going to be rolled out to everybody. Has anybody actually had access to this and been able to test it out? Let me know. In the comments below Last article, something that we have now reported on, I think four years in a row that's how long we've been doing the weekly buzz. Always around this time of year the same little article comes out, just as a reminder. So I'm just going to go ahead and throw it out there again. Bradley Sutton: By April 15th, guys, you have to remove multiple inventory from Amazon. Now, a funny thing is is when I was typing out, the little ticker that you see here on the side, meltable, doesn't seem to be a word that my spell checker understands, like I always thought meltables are. Anyways, I digress, meltable is a word to Amazon and you should know what your multiple inventory is Heat-sensitive products, you know, chocolate, gummies, jelly and wax based products. You have to get those out from April 15th to October 15th or else Amazon's going to toss it All right. So just make sure to go ahead and take care of that. All right. Bradley Sutton: One thing I wanted to give you guys a heads up on is that Kevin King is doing a live strategy session. He hasn't done this in probably over a year from helium 10. It's going to be a live webinar and you guys can actually tune in. H 10.me forward slash Kevin King live. All right, so you can register there. H 10.me forward slash Kevin King live 100% free webinar that he's giving on March 21st, Thursday at 9am. All right, this is so important. I'm going to be doing it at midnight from the Philippines. I'm going to be on the webinar with him and he's going to give such strategies as two proven techniques to make a million dollar main image, seven AI tools Every Amazon seller should be familiar with and a lot more high level strategy. So, regardless what level Amazon seller you are, make sure to register for that workshop. h10.me/kevinkinglive. Bradley Sutton: Let's go ahead and hop into the Helium 10 New Feature Alerts of the week. The first one is a way to make money now with helium 10. Just as a regular user. There's two different ways, all right. The first way is you guys can actually go to your dashboard and on the on the very right hand side where it has your name. Might be hard to see it here on my window, but if you click on your name on the right hand side of helium 10, you're going to see a button that says become an affiliate, all right. So that's, if you have, like a community or you know, YouTube channel and you think you've got people who are, who are following you out there, well, becoming an affiliate, you could get 25% commission for life, all right. So somebody clicks on your ad for helium 10 or a video or a link that you put out for helium 10. They sign up for helium 10. You don't even know who they are. You've never talked to them and you never talked to them again for the rest of your life, four years from now. If they're paying helium 10, a hundred bucks a month, guess what? You're getting a check for $25 every single month for life, all right. So that's a pretty cool thing. There's also, for some reason it's not in my account, but I think most everybody else if you click on that your name you also have something that says refer a friend or something like that, or refer a customer, where it's not an affiliate whole plan. But if you just have, you know, like a buddy who wants to start learning Amazon, you want to get him started. In the freedom ticket program you can get discounts on your own membership by signing people up. So there's two new ways to make money with helium 10 becoming an affiliate or doing the customer referral. So again, check that out on the right hand side of your dashboard. Bradley Sutton: Next update is in our tool inventory management. All right, so something that people have wanted for a long time is the ability to have multiple warehouses, multiple 3PLs A lot of people they have, they don't have or they're not like me, and they have all of their inventory in one warehouse. They might have a East Coast warehouse, a Texas warehouse, a West Coast warehouse. Well, now, if you go to your inventory, you're going to have the ability to add multiple warehouses. So it's right here on your warehouses page, you can add as many as you want and then put the specify the inventory that is in each of those warehouses and then, basically, when you send inventory to Amazon, you choose which warehouse is coming from. The inventory is going to be drawn out from there. So remember, last week we announced that we now have inventory management for all of the European marketplaces. Well, now we have multi warehouse management for this tool. Anything else that you guys would want for inventory management, please let us know. Bradley Sutton: Last Helium 10 New Feature Alert is in atomic and it's our day parting schedules now released for all ad types. And then it's also across all of North America, all of Europe and all of Asia. All right, so you can look at your sponsored product, sponsored brand and even sponsored display, heat day parting, like heat maps if you were. So that's like. Here I can see, hey, for my whole account. Oh, my goodness, my a-cost at 3 am Is absolutely abysmal. You know, maybe I want to turn off my ads or lower my bids at that time, but hey, my a-cost at this other time might be pretty good. Maybe I want to increase my bids, maybe I want to pause my bids, maybe I want to increase my budgets. All these things that you want to do, you need to do it based on information, and so what helium 10 is showing you is the performance of your PPC by Time, hour of the day and by day of the week, and even by your Campaign. So make sure to check that out. If you have atomic day parting across all marketplaces, all ad types. All right, let's get into our training tip of the week. There's actually two things you know. Bradley Sutton: Thinking about the Amazon fees, I think that a lot of sellers are very conscious about, hey, I need to save pennies wherever I can. I need to know where my money is going. So there's a couple things that I want to show you that every single helium 10 member has, whether you have platinum or diamond, or even if you have the starter plan. All right, so these tools are in profits. Now the first thing I'm going to show you is your expenses, all right. Bradley Sutton: So did you know that with it, just a couple of clicks, you can find out how much you are paying Amazon per month, like, for example, my FBA fee charge for storage in February last month? I can see right here is a hundred and eleven dollars. That was actually up by forty dollars over the previous month. If I'm wondering which are my products that are getting those storage fees, I just hit that button for the February month and I can see at the ASIN level everything that I am paying storage on. I can see Wow, I got fifty dollars worth of storage for these bat bath mats that I just launched. All right, kind of sucks I shouldn't have, maybe. I'm like why do they have to pay fifty dollars? When I just launched it? You know How's that, but whatever, if I think it's right or wrong, at least I have visibility and I'm not just throwing money at Amazon Without knowing where it's going. All right. So make sure to check that out and then, as you guys might have seen from my workshop last week that, or a few days ago that we did you have a way to automate this where, if you're getting more storage fees or more refunds, things like that, you can actually Automate this alert and have helium 10 let you know that your storage fees are going up. All right, so that's on your insights dashboard. One more thing that is going to help, like when you're launching and help me when I was launching is Are the heat maps inside of helium 10? All right? Bradley Sutton: So, for any of your products, if you are just about to launch, you might want to make sure that your inventory is Distributed across the country. So the way you can do that is go down to one of your product tables like I'll go ahead and pull it up here for the bat bath Matt and then you want to hit inventory maps. Okay, and then now you're going to see the map of everywhere where your inventory is, and I can see here. I don't even have any in Texas, maybe they. That seems weird to me. You know Austin has some of the most bats in the world. Why don't they send any inventory to Austin? You know, for for my bat shaped coffin mat, but tons of inventory here in New Jersey, more inventory in Maryland, over here, Utah and Florida, and then I could also see my sales distribution based on certain times of the of the month, or I can look at it at the state level, or in the past week, in the past month, whatever, and I can see wow, okay, I've got a lot of sales in Florida during this couple day time period, so maybe that's why there's they sent so much of my inventory to Florida. So make sure to check out those heat maps. Bradley Sutton: Sometimes, when you're launching a product, you want to wait until Amazon distributes that inventory a little bit more evenly across the country, so you might have your maybe listing closed for a couple days until they distribute it more. And then that's when you turn on your PPC. Well, instead of being blind about where Amazon has distributed your inventory or trying to find some hard to find report inside of seller central. Just go into profits. Go into inventory heat maps and see every single warehouse when your inventory is across the country. All right, guys. Thank you so much for tuning in this week. That's all for the news and feature alerts. Make sure to tune in next week to see what's buzzing.
Destaney Wishon is the Co-founder and CEO of BTR Media, a retail media company empowering growth for brands. The company rebranded from BetterAMS, where Destaney started as an Account Executive, providing perspective on new industry standards for brands' eCommerce strategies. She is passionate about providing in-depth, strategic recommendations on sponsored products, brands, displays, and DSP. As an Amazon advertising thought leader, Destaney has spoken in over 9,000 podcasts and events. In this episode… As the digital landscape evolves seemingly by the day, Amazon is no longer the only advertising platform to invest in, and entrepreneurs are inundated with business growth strategies. How have advertising and media evolved, and how can entrepreneurs adapt to the constantly shifting space? As a digital advertising strategist regularly pivoting to address challenges in the digital landscape, Destaney Wishon notes that Amazon has transitioned into a media company to compete with retail media networks like Walmart. Rather than investing solely in niche Amazon ads like PPC, brands must diversify their spending to include sponsored product, brand, and display ads and social media platforms like TikTok. As entrepreneurs transition out of their companies' daily operations, they must create effortless, consistent, and engaging content to scale. Destaney recommends hosting networking events or podcasts to develop partnerships and create outreach strategies on LinkedIn to navigate the digital space effectively. Tune in to this episode of The Digital Deep Dive as Aaron Conant talks with Destaney Wishon, The Co-founder and CEO of BTR Media, about the current state of Amazon advertising and entrepreneurship in the space. Destaney explains how paid media has skyrocketed, how to scale an agency strategically, and content creation strategies.
#035 - We're joined by the legendary entrepreneur behind DUDE Wipes, Sean Riley, whom you may recognize from Shark Tank when Sean & his co-founders partnered with Mark Cuban! Today we are looking back at how Sean & friends built a top-category brand off of Amazon using top of funnel marketing, such as putting "DUDE Wipes" on UFC fighter Tyron Woodley's shorts. Sean details how they utilize DUDE Products' omnichannel presence to attract customers on Amazon & see repeat sales on other channels, balancing risks to differentiate your brand to your target market, and how they double down on winners to grow the product catalog. Follow Sean Riley on LinkedInConnect with Justin & Destaney on LinkedInLearn More About BTR Media Key Takeaways:Authentic and disruptive ideas often arise from outsiders with no prior industry experience; execution and scaling are crucial for success.Guerrilla marketing techniques provide cost-effective, impactful brand exposure and can lead to viral moments.Establishing a brand on Amazon is essential for exposure in the current e-commerce landscape, and subscribe-and-save features can significantly boost customer lifetime value.It is important to continuously evaluate product offerings, double down on what works, and fearlessly cut what doesn't.The future of e-commerce is increasingly brand-focused, with consumers seeking quality and authenticity over sheer quantity.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
#033 - In this episode, Justin and Destaney reflect on the past year of BetterAMS and discuss the challenges, growth, and opportunities they encountered. They highlight the significant milestones they achieved, such as team growth and the development of a strong company culture. They also discuss the challenges they faced, including defining their ideal client and saying no to certain brands. The conversation then shifts to client topics, with a focus on the prominent trends and topics that emerged in client conversations throughout the year. They discuss the importance of understanding the changing landscape of Amazon advertising and the need to focus on upper-funnel strategies. The episode concludes with a discussion of personal growth and goals for the future, as well as a teaser for the exciting plans and surprises in store for 2024. Key Takeaways: Building a strong team and company culture is essential for scaling and providing excellent service to clients. The Amazon advertising landscape is evolving, with a greater emphasis on upper-funnel strategies and creative development. It is important to define your ideal client and focus on working with brands that align with your expertise and long-term goals. Personal growth and networking are crucial for success as an entrepreneur, and surrounding yourself with like-minded individuals can provide support and inspiration. Embracing change and facing fears can lead to personal and professional growth.
Destaney Wishon, CEO at BetterAMS, explores what's going on with Amazon's ad business. Walmart is investing heavily in expanding its media capabilities to compete with Amazon for a bigger slice of the digital advertising market. Although they still trail Amazon in this regard, Walmart is committed to improving its offerings and attracting more advertisers. Today, Destaney discusses the differences between Walmart and Amazon advertising. Show NotesConnect With: Destaney Wishon: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Revenue Generator Podcast: Sales + Marketing + Product + Customer Success = Revenue Growth
Destaney Wishon, CEO at BetterAMS, explores what's going on with Amazon's ad business. Walmart is investing heavily in expanding its media capabilities to compete with Amazon for a bigger slice of the digital advertising market. Although they still trail Amazon in this regard, Walmart is committed to improving its offerings and attracting more advertisers. Today, Destaney discusses the differences between Walmart and Amazon advertising. Show NotesConnect With: Destaney Wishon: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Destaney Wishon, CEO at BetterAMS, explores what's going on with Amazon's ad business. Amazon has outgrown its eCommerce origins to become a major player in the digital advertising space. Ultimately, people only visit Amazon.com to search for or purchase a product, and many of the world's largest brands have started to see the benefits of being able to serve an ad directly to someone who is 100% looking to purchase. Today, Destaney discusses how Amazon advertising has matured. Show NotesConnect With: Destaney Wishon: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Revenue Generator Podcast: Sales + Marketing + Product + Customer Success = Revenue Growth
Destaney Wishon, CEO at BetterAMS, explores what's going on with Amazon's ad business. Amazon has outgrown its eCommerce origins to become a major player in the digital advertising space. Ultimately, people only visit Amazon.com to search for or purchase a product, and many of the world's largest brands have started to see the benefits of being able to serve an ad directly to someone who is 100% looking to purchase. Today, Destaney discusses how Amazon advertising has matured. Show NotesConnect With: Destaney Wishon: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
#031 - In this episode of the Better Advertising with BetterAMS, host Destaney interviews Jack Lindberg, a LinkedIn influencer and technical expert in the Amazon space who serves as the Director of Analytics at The Mars Agency. Jack shares his journey from being an opera singer to becoming an expert in AMC. (no we are not kidding!) He emphasizes the importance of continuous learning and staying up to date in the ever-changing world of e-commerce. Jack also discusses the challenges and opportunities of using AMC for data analysis and decision-making. He highlights the need for better integration between data producers and data users to ensure that insights lead to actionable strategies. Jack also introduces a new SaaS tool called Noctis that aims to make AMC more accessible and help users generate novel use cases. Key Takeaways: AMC is a powerful tool for data analysis and decision-making in the Amazon advertising space. The biggest challenge with AMC is the disconnect between data producers and data users. AMC can provide valuable insights for measurement, attribution, and audience targeting. Jack is working on a new SaaS tool called Noctis (https://analyticindex.com/noctis/) to help users generate novel use cases for AMC. The future of AMC lies in user identity resolution, off-Amazon behavior analysis, and shopper profiling. Follow Jack on LinkedIn Learn More About Noctis Follow Destaney on LinkedIn Learn More About BetterAMS
Destaney Wishon is the CEO and Co-founder of BetterAMS, a retail media agency aiding Amazon sellers to scale their businesses through optimizing sponsored products, sponsored brands, sponsored displays, and DSP campaigns, which helps increase clicks and sales. Destaney has been in the Amazon space for six years, and her agency manages over $50 million of spend across Walmart and Amazon channels. Her first job out of college was as an intern at Shamrock Solutions, a fast-growing tech startup. While there, she honed her skills in Amazon Seller Central, social networking, and public relations. After realizing Amazon's power potential as an online retailer, she co-founded BetterAMS and has never looked back. Destaney is a thought leader on Amazon advertising, social media personality, and co-host of Better Advertising With BetterAMS, a podcast sharing insights on optimizing and scaling online brands with Amazon PPC and DSP. In this episode… Ad Spend is the amount of money businesses spend on advertising campaigns and is used as a metric for measuring ad performance. Amazon Advertising is a tool that allows sellers to only pay when buyers click on ads. As ads for brand products evolve, Amazon's advertising business grows and attracts target audiences. Companies that utilize Amazon Advertising reap several benefits, such as improving brand awareness, reducing sales cycles, understanding customer behavior, and tracking results, allowing businesses to make data-driven decisions. Destaney Wishon, an advertising agency owner, explains that Amazon sellers shouldn't advertise only for clicks. Instead, they need to understand the overall advantage, which is to improve product organic ranking. If your goal is to expand your brand to the next level, you need to monitor your brand metrics in addition to investing in Amazon Advertising. In this episode of the eComm Breakthrough Podcast, Josh Hadley welcomes Destaney Wishon, CEO and Co-founder of BetterAMS, an advertising agency dedicated to helping Amazon brand owners. Together, Josh and Destaney discuss strategies for scaling businesses to the next level using Amazon Advertising. She advises on tips for boosting organic rankings, preferred data management tools, and how your business can benefit from hiring an advertising agency. Resources mentioned in this episode: Josh Hadley on LinkedIn eComm Breakthrough Consulting eComm Breakthrough Podcast Email Josh: Josh@eCommBreakthrough.com Hadley Designs Hadley Designs on Amazon Destaney Wishon on LinkedIn BetterAMS BetterAMS on YouTube | LinkedIn | Instagram BetterAMS Complimentary Brand Audit Better Advertising With BetterAMS Special Mention(s): Kevin King Howard Thai on LinkedIn Roland Frasier on LinkedIn Amy Wees on LinkedIn How to Win Friends & Influence People by Dale Carnegie The 7 Habits of Highly Effective People by Stephen R. Covey ChatGPT Related Episode(s): “Kevin King's Wicked-Smart Tips for Building an Audience of Raving Fans” “Mastermind Level Strategies From a Former Top 50 Amazon Seller With Howard Thai” “Seven Acquisition Strategies to Scale to Eight Figures and Beyond” “Ready to Increase Your Profits? New Exclusive Interview With Amy Wees About Sourcing From Mexico.”
#024 - BetterAMS' own Destaney & Dustin discuss the latest Amazon Advertising developments, including Amazon Marketing Cloud & Amazon Marketing Stream. Dustin shares his insights on the value of these tools and how brands can leverage them to improve their advertising campaigns. The conversation also covers the downsides of Amazon Marketing Stream and the importance of staying up-to-date on the latest developments in Amazon Advertising. Additionally, they discuss the impact of day parting on CPCs and the potential for Marketing Stream and Day-Parting solutions for smaller brands. Follow Dustin on LinkedIn Follow Destaney on LinkedIn Learn more about BetterAMS
Destaney Wishon, CEO at BetterAMS, explores what's going on with Amazon's ad business. Walmart is investing heavily in expanding its media capabilities to compete with Amazon for a bigger slice of the digital advertising market. Although they still trail Amazon in this regard, Walmart is committed to improving its offerings and attracting more advertisers. Today, Destaney discusses the differences between Walmart and Amazon advertising. Show NotesConnect With: Destaney Wishon: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Revenue Generator Podcast: Sales + Marketing + Product + Customer Success = Revenue Growth
Destaney Wishon, CEO at BetterAMS, explores what's going on with Amazon's ad business. Walmart is investing heavily in expanding its media capabilities to compete with Amazon for a bigger slice of the digital advertising market. Although they still trail Amazon in this regard, Walmart is committed to improving its offerings and attracting more advertisers. Today, Destaney discusses the differences between Walmart and Amazon advertising. Show NotesConnect With: Destaney Wishon: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Destaney Wishon, CEO at BetterAMS, explores what's going on with Amazon's ad business. Amazon has outgrown its eCommerce origins to become a major player in the digital advertising space. Ultimately, people only visit Amazon.com to search for or purchase a product, and many of the world's largest brands have started to see the benefits of being able to serve an ad directly to someone who is 100% looking to purchase. Today, Destaney discusses how Amazon advertising has matured. Show NotesConnect With: Destaney Wishon: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Revenue Generator Podcast: Sales + Marketing + Product + Customer Success = Revenue Growth
Destaney Wishon, CEO at BetterAMS, explores what's going on with Amazon's ad business. Amazon has outgrown its eCommerce origins to become a major player in the digital advertising space. Ultimately, people only visit Amazon.com to search for or purchase a product, and many of the world's largest brands have started to see the benefits of being able to serve an ad directly to someone who is 100% looking to purchase. Today, Destaney discusses how Amazon advertising has matured. Show NotesConnect With: Destaney Wishon: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
#022 - Erica Rankin is the founder and chief everything officer of Bro Dough: a better-for-you snack company that sells edible protein cookie dough which is plant-based, lower in sugar, and with added protein. Erica reflects on impulsiveness and willingness to take risks, which ultimately gave her the courage to take the plunge into entrepreneurship. Also hear Destaney and Erica share their advice about having the confidence to just do it, rather than waiting for the perfect time - whatever "it" may be for you. They also emphasize the importance of taking steps, no matter how small, and not getting caught up in making everything perfect. Follow Erica on LinkedIn Follow Destaney on LinkedIn Learn more about BetterAMS
Interested in building your own Amazon business in partnership with 7 and 8 figure Amazon Sellers? If so, apply for your free consultation with Joie Roberts and the AMZ Insiders' team of experts here => www.amzinsiders.org/apply?sl=fp #Walmart #AmazonFBA #Amazon #Ecommerce #LadyBoss In this episode Amazon Selling Expert Destaney Wishon joins his host Joie Roberts and shares her expertise on how to drive more sales on Amazon FBA as well as Walmart Marketplace. Destaney Wishon is the CEO & Co-Founder of BetterAMS which helps brands increase their sales on Amazon. In order to be a leading Amazon agency Destaney shares how she optimizes her time (including not going to the grocery store!) to both scale her business while also providing outstanding results to her ecommerce clients. One of Destaney's biggest pieces of advice is to identify what you DO NOT want to do and do not want to give up vs just thinking about what you want to achieve. Her perspective that Amazon is heavily rewarding those that are focused on the creative and on really building a their own Private Label Amazon Brand. Think about what do Customers actually want to see. This includes a lot more video and advanced selling tools to make Sellers better brand builders. Amazon DSP is a very powerful channel that provides sellers to very granular Customer Segmentation. ChatGTP AI is a powerful way BetterAMS is working on enhancing capabilities to all of their Clients. Destaney shares how she grew her LinkedIn to over 28,000 followers and has built a large and authentic community! Niching down is really important in order to be able to scale. Whether its your physical product or your agency stay focused on what it is you do best as you can't be everything to everybody. Destaney shares her tips on the best social platforms to focus on outside of Amazon! It's really critical to create your content in a way so that its scalable across multiple social platforms. Being an Amazon Seller requires focus on so many different areas. Destaney recommends to begin outsourcing functions such as PPC as soon you have enough margin to do so. Destaney shares her secret that no one has it all what they might have is just more confidence and capital! Destaney and Joie both share what a life changing experience Selling on Amazon is! Follow Destaney Wishon on LinkedIn HERE Follow Joie Roberts on LinkedIn HERE Check out BetterAMS HERE Reach out to Joie on Instagram @JoieRoberts.Official Interested in building your own Amazon business in partnership with 7 and 8 figure Amazon Sellers? If so, apply for your free consultation with Joie Roberts and the AMZ Insiders' team of experts here => www.amzinsiders.org/apply?sl=fp
#018 - Matt Gallant's approach to product research, customer avatars, and harmonizing across your marketing has helped him & BiOptimizers dominate in their niche. Building a competitive brand takes winning smaller niches to build up to a bigger fight - to put it in Matt's boxing terms. Matt and Destaney dive into their favorite personality tests with recommendations for those looking to explore personal development in 2023. Try Nootopia here Follow Matt on LinkedIn and read his blog Follow Destaney on LinkedIn Learn more about BetterAMS
Destaney Wishon is the Co-founder and CEO of BetterAMS, an advertising services firm that helps brands increase their advertising sales on Amazon. She started at BetterAMS as an Account Executive, where she provided perspective on new industry standards for brands' eCommerce strategies. Destaney is passionate about providing in-depth, strategic recommendations on sponsored products, brands, and displays, and DSP. As an Amazon advertising thought leader, she has spoken in over 9,000 podcasts and events. In this episode… Amazon Advertising has become costly, and brands are struggling to allocate their budgets and optimize campaigns to drive conversions. So, what metrics should you consider when structuring your advertising campaigns to maximize return-on-ad-spend (ROAS)? Amazon Ads expert Destaney Wishon advises against leveraging metrics like Amazon's new-to-brand and recommends analyzing search term reports instead. This metric provides accurate conversion and loyalty rates by enabling you to view and distinguish between branded and non-branded searches. Destaney also utilizes cost-per-click (CPC) and ROAS to assess and categorize each campaign. In this episode of The Digital Deep Dive, Aaron Conant speaks with Destaney Wishon, Co-founder and CEO of BetterAMS, about Amazon Advertising campaigns. Destaney also discusses how brands should structure their advertising budgets, how to leverage external marketing campaigns to drive traffic to Amazon, and the common mistakes brands make when maximizing conversions.
#013 - PetIQ is a brand that has put focus on building a digitally native brand with incredible insights behind their customer acquisition strategies. Kyle Lembke of the PetIQ team joins to discuss how to build an e-commerce team with various marketing experts like TikTok, calculating your customer acquisition costs compared to lifetime value, and exploring how many Prime Days and promotional days is too much for a brand. Stick to the end to hear Kyle & Destaney's thoughts on Amazon Unboxed event from late October. Follow Kyle on LinkedIn Follow Justin on LinkedIn Follow Destaney on LinkedIn Learn more about BetterAMS
#007 - Dude, this episode you can't miss! We're joined by the legendary entrepreneur behind DUDE Wipes, Sean Riley, whom you may recognize from Shark Tank when Sean & his co-founders partnered with Mark Cuban! Today we are looking back at how Sean & friends built a top-category brand off of Amazon using top of funnel marketing, such as putting "DUDE Wipes" on UFC fighter Tyron Woodley's shorts. Sean details how they utilize DUDE Products' omnichannel presence to attract customers on Amazon & see repeat sales on other channels, balancing risks to differentiate your brand to your target market, and how they double down on winners to grow the product catalog. Follow Sean Riley on LinkedIn Connect with Justin & Destaney on LinkedIn Learn more about BetterAMS
In this episode of E-Commerce with Coffee?! Destaney Wishon, the CEO, and co-founder of BetterAMS, joins the show to talk about Amazon ads. Destaney provides a high-level view of what's new on Amazon along with ways that brands can set ads up for success. With Destaney's deep knowledge in Amazon ads from all the work she does for brands at BetterAMS, her insights include technical tips as well as a bigger look at the industry and how it's changing. Changes are coming so fast, she says, that it's podcasts like this one that can make the difference. Listen to the full interview to hear what she has to say! What to listen for: The interview starts with a look at how Destaney co-founded her Amazon ad business. For starters, Destaney's from Rogers, Arkansas, known as the hometown of Wal-Mart. “I was always surrounded by vendors,” she describes. The commercial environment in Rogers is a unique one, and Destaney had opportunities to meet interesting people and learn about equally interesting opportunities. Listen to the podcast for the full story. Talking about the challenges brands face today, Destaney describes how brands do so many things to keep up. “I see a brand doing everything, but no one thing super well,” she says. Amazon ads are one of those things that aren't being capitalized like they could be, Destaney points out, because even brands who are doing them don't have the time to do them as well as they could. Destaney then compares Amazon ads to other types of ads. “If you don't have a converting listing [for an Amazon ad],” she says, “your ad won't work.” This might seem self-evident to some folks, but compared with other types of ads on Facebook or Google, this is a big difference. Listen to the full episode to learn what Destaney tells us about buyer intent and how she set brands up for success. One of the first things brands can do now is learn about the different types of ads on Amazon and how to use them for their intended purpose. For example, sponsored ads are an opportunity for brands to get clicks for their keyword without waiting for SEO strategies to boost their listings. “Take your number-one keyword and type it onto Amazon,” Destaney suggests. That first listing item you see at the top is a sponsored ad, and that spot could be occupied by your brand instead. Video ads, too, are an intriguing new addition to the slew of Amazon ads you can try. “The best part about video ads is that they're PPC,” Destaney notes. This means that you only get charged when users click. Users can even watch your video all the way through, but without that click, you won't be charged. Amazon, therefore, tries to get your video seen by the people with the red-hot intention to buy your product then and there. Listen to the full episode for Destaney's tips on creating the best video ad to convert. Destaney continues, “on Amazon, 70% of ad collateral requires zero creative control.” She then points to video content and other creative ad collateral as a great example of something brands can outsource to spend more of their own time getting deeper into Amazon ad strategy. The interview wraps with Destaney talking about trends in ad costs, Amazon competition, and how brands can position themselves for success. Not only are there more brands on Amazon since the pandemic, but there are more users, too. The space is ripe with possibilities. “There's no way for any one individual to keep up in this environment,” Destaney advises. Take her advice—listen to the full episode and subscribe to the show to keep up with more interviews like this one on E-Commerce with Coffee?!
Campaign budgeting can be tricky and frustrating and we are summarizing a good one for you in this episode and I couldn't think of anyone else to do discuss this best but the Destaney Wishon of Better AMS. A well strategized campaign can give your business a significant rank and boost it needs, all you need now is to know how. Listen in and understand better in this episode. In This Episode: [00:30] Welcoming Destaney of Better AMS once again in the show. [01:35] Why the topic of strategic segmentation and how important it is. [02:40] Controlling budget for ad groups. [06:35] What is strategic segmentation according to Destaney? [09:28] When should the strategy be applied? [10:00] Testing the keywords. [14:34] Common mistakes done while applying segmentation. [18:00] Understanding your bids optimization. [23:43] Implementing. [28:00] Focusing on bid management. Guest Links and References: LInkedIN: https://www.linkedin.com/in/destaney-wishon WEBSITE: https://betterams.com/author/destaneyw/ YOUTUBE: https://www.youtube.com/c/betterams Book References: How To Win Friends and Influence People by Dale Carnegie Harry Potter Series by JK Rowling Shoe Dog by Phil Knight Links and References: Wizards of Amazon: https://www.wizardsofecom.com/ Wizards of Amazon Courses: https://wizardsofamazon.mykajabi.com/a/27566/x6Kwkz6p Wizards of Amazon Meetup: https://www.meetup.com/South-Florida-FBA/ Wizards of Amazon on Facebook: https://www.facebook.com/groups/WizardsofAmazon/ Wizards of Amazon on Instagram: https://www.instagram.com/wizardsofecom/
Today, Mike interviews Destaney Wishon, an Amazon Ads expert and Co-Founder of BetterAMS. Destaney talks about keyword research, the current state of advertising on Amazon, and the best thing to focus on with Amazon Ads. Branded by Amazing discusses everything Amazon and focuses on how to start your own ecommerce business and brand. Hosts Matt Clark and Mike McClary are successful entrepreneurs running million dollar businesses both on Amazon and off. They currently are also the CEO and CPO of Amazing.com respectively. Amazing.com helps people build successful businesses and achieve the financial freedom to do what they want, when they want, wherever in the world they want. All Amazing.com instructors are experts in their fields, and they reveal the principles, strategies, and technologies they've discovered that produce real, measurable results. Announcement Check out amazingsellingmachine.com/branded to discover how to refresh your finances now and build REAL wealth by the holidays! Social media info Youtube youtube.com/c/Amazingacademy/featured Instagram instagram.com/amazing_dotcom/ Facebook facebook.com/amazingcom Podcast Website amazing.com/branded
Today, Mike interviews Destaney Wishon, an Amazon Ads expert and Co-Founder of BetterAMS. Destaney talks about keyword research, the current state of advertising on Amazon, and the best thing to focus on with Amazon Ads. Branded by Amazing discusses everything Amazon and focuses on how to start your own ecommerce business and brand. Hosts Matt Clark and Mike McClary are successful entrepreneurs running million dollar businesses both on Amazon and off. They currently are also the CEO and CPO of Amazing.com respectively. Amazing.com helps people build successful businesses and achieve the financial freedom to do what they want, when they want, wherever in the world they want. All Amazing.com instructors are experts in their fields, and they reveal the principles, strategies, and technologies they've discovered that produce real, measurable results. Announcement Check out amazingsellingmachine.com/branded to discover how to refresh your finances now and build REAL wealth by the holidays! Social media info Youtube youtube.com/c/Amazingacademy/featured Instagram instagram.com/amazing_dotcom/ Facebook facebook.com/amazingcom Podcast Website amazing.com/branded
Join Gianmarco Meli with Destaney Wishon to discuss the best practices and strategies to make the most out of Sponsored Brand Ads. Destaney is the co-founder and CEO of BetterAMS, an Amazon advertising agency. In this episode, she explains how to set brand-sponsored ads that perform better than other competitors. Here's a breakdown of what to expect in this episode:- Characteristics of each type of brand ads- The best time to use each brand ad type- How to go about the creative section of sponsored brands ads- Tips for writing headlines with a competitive advantage- Maximize target keywords in brand ads- And so much more!Download the whitepaper "Maximizing Your Amazon Advertising with Sponsored Brand Ads" to make the most out of your Brand's ad spend and crush the competition: https://pixelfy.me/xw2CAr-------------------About Destaney Wishon:Destaney Wishon is co-founder and CEO of BetterAMS. BetterAMS is an Amazon advertising agency focusing on sponsored ads and DSP for some of the largest brands on the platform! While currently managing over 60 million dollars in ad spend a year, the BetterAMS team is on the cutting edge of all things Amazon advertising.Visit Destaney's PPC agency website: https://betterams.com/Tools & Useful Resources:- Download the ultimate guide for Amazon sellers to Capturing Systems & Creating SOPs to learn how to systemize your business and accomplish more with less: https://www.thesellerprocess.com/systemsebook/- Helium 10 - Essential tool to perform most of the operations related to your product research before deciding where to source itGet 10% off a month for lifetime with code“THESELLERPROCESS10”: https://bit.ly/3ATFyHv
There have been quite some changes with Amazon Advertising this year. There were new targeting types, new ad types, changes in the user interface of the advertising dashboard, and much more. With all the new features, sellers and brands had more opportunities to leverage advertising and develop strategies to build a long-lasting brand. In today's episode, Destaney and Joe touched on the major shifts that happened this year and how sellers can optimize their strategies to stay on up of their advertising in 2022. Connect with Destaney: Website: https://betterams.com/ Youtube: https://www.youtube.com/channel/UCIyDW8XfX2gTWFHK_otUwAw LinkedIn: https://www.linkedin.com/in/destaney-wishon/ Connect directly with Joe: LinkedIn: https://www.linkedin.com/in/joeshelerud/ Facebook: https://www.facebook.com/shelerud Episode HighlightsIntro [00:19] How inventory changes affected Amazon advertising in 2021 [03:00] Launch or ranking strategy in 2021 [08:09] Ad types and strategies this year [09:55] Competition in the ad space [14:25] The rise in aggregators and its impact on advertising [16:52] What to expect with advertising in 2022 [21:16] How sellers can set themselves up for success in 2022 [25:59]
In this new episode, we're exploring the ever-growing and evolving landscape of Amazon advertising and marketing. Scott & Ray are joined by Destaney Wishon, Co-Founder and CEO of BetterAMS, to examine the trends seen in the Amazon marketplace over the last few years as both eCommerce and retailing converge, ushering in a new age of shopping for customers. Destaney goes into the nitty-gritty of running and scaling Amazon for brands - what the difference is between sponsored display ads vs. demand-side platform, the factors impacting ROI maximization on the platform, allocating budget in the platform when a lot of brands are competing for customer dollars & loyalty, and what are the fundamentals needed to amplify a brand's Amazon strategy. Tune in as Scott, Ray, & Destaney also discuss which improvements and enhancements are being made on the platform and how brands can fit into the marketplace's continued growth and expansion into the future.For real-time updates, connect with Destaney: Destaney Wishon on LinkedInDestaney Wishon on InstagramBetterAMS WebsiteBetterAMS on YouTube If you enjoyed this episode, connect with us and share your feedback:Right Hook Digital on Facebook Right Hook Digital on InstagramRight Hook Digital on LinkedInWatch videos on our YouTube channelJoin our Growth & Greatness eCommerce group and connect with fellow business owners & digital marketers alike: Growth & Greatness eCommerce on Facebook If you want to learn more about us and what we do at Right Hook, visit our website: Right Hook DigitalFull episode transcript & chapter markers for this episode are available on the Growth & Greatness eCommerce Podcast Buzzsprout page!
Welcome back to our Myth Busting series! Today we spoke with Destaney Wishon from Better AMS on why you should be using sponsored brands to send people to your store page. Find out why in this latest episode! To find out more about Better AMS, click here: https://betterams.com/ To connect with Destaney, click here: https://www.linkedin.com/in/destaney-wishon/
My guest today is Destaney Wishon. Destaney is the CEO and Co-Founder of BetterAMS, if this name sounds familiar, she is a business partner of Talyor Benterud who we had on the show previously. In the world of Amazon, Destaney has a reputation as one of the top PPC experts. She and her team helped dozens of companies to increase their sales from $100k to $3.9 mill on Amazon. Today we are going to talk about Destaney's entrepreneurial journey, and I will pick her brain on all things PPC. Links from the episode: Fiverr - https://www.fiverr.com Taylor Benterud's YouTube Channel - https://www.youtube.com/c/TaylorBenterud Books Destaney Recommend: How To Win Friends and Influence People by Dale Carnegie - https://www.amazon.com/How-To-Win-Friends-Influence-People?tag=10mj-20 No Rules Rules: Netflix and the Culture of Reinvention by Reed Hastings and Erin Meyer - https://www.amazon.com/No-Rules-Netflix-Culture-Reinvention?tag=10mj-20 The Sales Acceleration Formula: Using Data, Technology, and Inbound Selling to go from $0 to $100 Million by Mark Roberge - https://www.amazon.com/Sales-Acceleration-Formula-Technology-Inbound?tag=10mj-20 Connect with Destaney: LinkedIn - https://www.linkedin.com/in/destaney-wishon/ Instagram - https://www.instagram.com/destaneyw/ Facebook - https://www.facebook.com/destaney.wishon Websites and Company Social Media: Better AMS - https://betterams.com/ Linkedin - https://www.linkedin.com/company/betterams Facebook - https://www.facebook.com/TheBetterAMS Instagram - https://www.instagram.com/betterams YouTube - https://www.youtube.com/c/BetterAMS/videos Want to sit down with Anatoly 1 on 1 ? Even though I keep saying I AM NOT A GURU, many of you ask to sit down and pick my brain. I have decided to do a 1h HELP calls. There are 2 purposes: 1st to support you in your journey and second also to be able to break even on the production of this podcast (each episode editing, marketing, guest research etc takes about $60 - $150 to produce). Now you can schedule 1h with me, and we can talk about launching products, hiring, product research, keywords, mindset, how I did an Ironman or anything at all. Link is here - https://calendly.com/anatolyspektor/anatoly-connsulting-1h ANATOLY's TOOLS: Product Development: Helim10 - I use it for Product Research, Keyword tracking and Listing Optimization . SPECIAL DEAL: Get 50% your first month or 10% every month: http://bit.ly/CORNERSIIH10 Pickfu - I use it for split testing all of my products and for validation ideas . SPECIAL DEAL: First split test 50% 0ff https://www.pickfu.com/10mj Trademarking: Trademark Angels - For all my trademarking needs. SPECIAL: Mention Anatoly and 10MJ podcast and get 10% Off your trademark. HR: Fiverr - I hire my 3dMockup person and images label designer here on Fiverr - http://bit.ly/10mjFIVERR Upwork - I hire people long term on Upwork - upwork.com Loom.com - for creating SOP's, I record everything on Loom and give to my VA's Keepa.com - to track historical data such as prices ANATOLY's 3 Favorite Business Books: DotCom Secrets by Russel Brunson - I think this is a must read for every online entrepreneurs - http://bit.ly/10MJDotCom 4 hours work week by Tim Ferriss - This book changed my life and made my become an entrepreneur - http://bit.ly/10MJ4WW The Greatest Salesman In The World by Og Mandino - Old book but it goes to the core of selling - http://bit.ly/10MJGREATSM DISCLAIMER: Some Links are affiliate, it costs you nothing, but helps to keep this podcast on the float Have questions? Go to https://www.10millionjourney.com Follow us on Instagram: @10millionjourney
On this episode of Link Up Leaders, Francois and Lisa are chatting with Destaney Wishon, Co-Founder of BetterAMS to learn how to create better sponsored ads and significantly increase your ROI! -- About Our Guest! Destaney Wishon is Co-Founder and CEO of BetterAMS. From her start working with some of the largest vendors on the platform, to now - managing a team of Amazon Advertising rockstars, Destaney has pretty much seen it all in the Amazon Advertising space! BetterAMS is an Amazon Advertising agency focusing on Sponsored Ads and DSP for some of the largest brands on the platform! With a laser-like focus on everything Amazon PPC, they have been able to drive an average ROI of 409% across Sponsored Products, Sponsored Brands, Sponsored Display, and DSP. With over five years of experience in the Amazon space, Destaney and the team are on the cutting edge of all things Amazon! Learn more about Destaney's team and their services at https://betterams.com/ Referenced in this episode: Shoe Dog by Phil Knight: https://www.amazon.com/Shoe-Dog-Memoir-Creator-Nike/dp/1501135929/ref=asc_df_1501135929/?tag=hyprod-20&linkCode=df0&hvadid=312094794926&hvpos=&hvnetw=g&hvrand=18120475281448312942&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9010796&hvtargid=pla-491073163660&psc=1&tag=&ref=&adgrpid=61851652293&hvpone=&hvptwo=&hvadid=312094794926&hvpos=&hvnetw=g&hvrand=18120475281448312942&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9010796&hvtargid=pla-491073163660 -- Connect with our hosts Lisa and Francois on LinkedIn Francois Jaffres: https://www.linkedin.com/in/francois-jaffres/ Lisa Kinskey: https://www.linkedin.com/in/lisakinskey/ Follow Link Up Leaders on social media! Find us on Facebook: https://www.facebook.com/linkupleaders Follow us on Instagram: https://www.instagram.com/link_up_leaders/ Like us on LinkedIn: https://www.linkedin.com/company/link-up-leaders-podcast/ -- Don't forget to subscribe and turn on notifications! Should you or someone you know be on the show? Let us know! Send us a DM through Facebook telling us why you would be a great guest for the show! Start your eCommerce business by sourcing through Noviland, Inc. www.noviland.com
OverviewIt's the talk of the town about how competitive it is to sell on Amazon these days. It's also no secret that as a seller you'll need to implement strategies and take advantage of new features to stay on top. Amazon continually provides sellers with more and more tools to establish a brand presence and connect with their customers. In this episode, Destaney Wishon from Better AMS joins Joe Sheleurd to talk through ways sellers can create and build a brand on Amazon using new features such as Amazon posts and lives. With Amazon advertising costs increasing, we wanted to touch on other ways sellers can utilize these tools to help diversify their investment on Amazon. Connect with Destaney: Website: https://betterams.com/ (https://betterams.com/) Youtube: https://www.youtube.com/channel/UCIyDW8XfX2gTWFHK_otUwAw (https://www.youtube.com/channel/UCIyDW8XfX2gTWFHK_otUwAw) LinkedIn: https://www.linkedin.com/in/destaney-wishon/ (https://www.linkedin.com/in/destaney-wishon/) Episode Highlights: Intro [00:20] Amazon posts and how to use them [03:07] Long term predictions with Amazon posts [10:52] Highlighting Amazon new features [14:15] Future expectations with Amazon advertising trends [21:37] What should brands focus on for Q4? [27:24]
On this episode we chat with Destaney Wishon from BetterAMS about some different advanced amazon PPC tips and strategies. If you don't follow Destaney on LinkedIn, you should! She has a ton on great content that will help you with your advertising. BetterAMS is an Amazon Advertising agency focusing on scaling Amazon ads for 8 figure + sellers. Make sure to subscribe to the podcast so that you are notified of new episodes!
With Amazon’s 12 million product catalog, how do you think buyers can find your product? Ads! But now that everyone’s advertising, it’s important to learn some tips and tricks on PPC optimization. In this episode, we are going to simplify things for you. Know the latest advertising strategy hacks from no other than Amazon ad expert Destaney Wishon. She is also gonna be sharing an easy formula you may refer to for a more profitable ACoS. These and more tips when you tune in. In This Episode: [00:30] Welcoming Destaney Wishon, Co-Founder of Better AMS.com [02:12] The relationship of optimization and ACoS [05:40] Increasing the bid. [06:30] When should you lower your bid? [07:50] Scalability or profitability? [09:18] Variables to consider [10:14] Formula shared by Destaney that you may follow for a more profitables ACOS [18:35] Understand CPC [19:40] Targeting competitor’s listings [23:11] Dive in search term report frequently [28:50] Making a video more scalable [31:50] Migating a co-performing keywords. Guest Links and References: LINKEDIN: https://www.linkedin.com/in/destaney-wishon WEBSITE: https://betterams.com/ YOUTUBE: https://www.youtube.com/channel/UCIyDW8XfX2gTWFHK_otUwAw Book References: How to Win Friends and Influence People By: Dale Carnegie Shoe Dog By: Phil Knight Power VS. Force By: David Hawkins Links and References: Wizards of Amazon: https://www.wizardsofamazon.com/ Wizards of Amazon Courses: https://amazonwizard.teachable.com/p/amazon-wizard Wizards of Amazon Meetup: https://www.meetup.com/South-Florida-FBA/ Text “Amazon” to 69922 Wizards of Amazon on Facebook: https://www.facebook.com/groups/WizardsofAmazon/ Wizards of Amazon on Instagram: https://www.instagram.com/wizardsofecom/ Wizards of Amazon on LinkedIn: https://www.linkedin.com/in/wizardsofecom/
Overview In this episode, Joe and Amazon advertising industry leader Destaney Wishon speak about the many creative opportunities within Seller Central, and the newest, shiniest features of Amazon DSP that allow you to put your best branding foot forward. Between SB Video ads, store spotlight ads, brand defense strategies and best practices to secure the best organic ranking, we'll share tips on how to stand out from the crowd and make a lasting impact with your Amazon advertising. Connect with Destaney: Website: https://betterams.com/ (https://betterams.com/) Youtube: https://www.youtube.com/channel/UCIyDW8XfX2gTWFHK_otUwAw (https://www.youtube.com/channel/UCIyDW8XfX2gTWFHK_otUwAw) LinkedIn: https://www.linkedin.com/in/destaney-wishon/ Episode Highlights Destaney Wishon Intro [00:47] Why Establish a Brand on Amazon? [01:40] Sponsored Brands Video [02:50] Sponsored Brands Store Spotlight [09:16] Custom Image – Headline Search Ads [11:46] Brand Defense [13:21] Conversion Rate & Ranking [20:20] Amazon DSP Opportunities [23:12]
Destaney and I dive into Amazon marketing funnels, and exactly what you need to do when building them out. In this episode we discuss:Sponsored video adsDriving brand awareness, and what campaign types you should usePulling on pain points with your ads, then delivering solutionsThe mindset you need to have with amazon advertisingWhen you need to invest in software, and why You can find Destaney on LinkedIn here. Other resources:LaunchPod Academy 14-day trialAmazon advertising account managerListen to It's Always Day One podcastFollow on LinkedInSubscribe to emailsRead the email archivesJoin Amazon Creatives private group
If I have Amazon Advertising questions, Destaney is who I go to. She is the founder of BetterAMS, who I personally regard as the top Amazon Advertising agency in the space right now. She's truly a thought leader and a recommended follow for anyone looking to level up their PPC game.In this episode we discuss:What brands should focus on with Amazon Advertising right nowWhy data is so important and how to use it for your adsWhat mistakes most people make with their PPC on AmazonHow she would create a sustainable brand on Amazon in today's worldThe importance of moving your customer down the funnel and what ads to use at different stages#AmazonPPC #Data #CommonMistakes #SustainableSuccess #Funnel