Podcast appearances and mentions of carrie miller

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Best podcasts about carrie miller

Latest podcast episodes about carrie miller

AM/PM Podcast
#525 - Amazon Upgrades Seller Support & Walmart Sales Surge | Weekly Buzz 5/28/26

AM/PM Podcast

Play Episode Listen Later May 28, 2026 23:56


Amazon upgrades customer service to better support sellers, new AI-powered sponsored brands collections, and Walmart Q1 sales grow more than 20%. These and more buzzing news on this week's episode! We're back with another episode of the Weekly Buzz with Helium 10's Manager of Education and Strategy, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, TikTok Shop, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level.   Upgrades to Customer Service by Amazon help sellers save time and reduce refunds https://sell.amazon.com/blog/announcements/upgrades-to-customer-service-by-amazon New Feature Alert! Helium 10's new Category Reviews and Returns feature uses Amazon's official Selling Partner API to display category-level review topics and return reasons, helping sellers understand what customers like and dislike, and why products are being returned. Sellers can use these insights during product research or listing optimization to compare them with top-category products, identify major pain points, and reduce returns before they become a bigger issue. Scale product discovery with AI-powered Sponsored Brands collections https://advertising.amazon.com/en-us/resources/whats-new/sponsored-brands-collections/ Walmart online sales in Q1 grow more than 20% for fifth straight quarter https://www.digitalcommerce360.com/article/walmart-online-sales/ Protect your shipments from U.S. Customs holds with AGL https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHRFpHSEZNMkRHSEFNUEtC Walmart, Instacart, and others see ecommerce delivery race as a revenue opportunity https://www.emarketer.com/content/walmart-instacart-stord-ecommerce-delivery-race-revenue-opportunity Before we wrap up, one last thing for all of you getting ready for Prime Day. We have a Prime Day Prep Checklist that's packed with ideas, strategies, and action items to help you make this your biggest Prime Day yet.   We'll drop the link below so you can download it, go through the checklist, and start optimizing while there's still time. Whether it's your listings, keywords, promotions, inventory, or advertising strategy, this checklist is designed to help you get prepared and maximize your sales during one of the biggest shopping events of the year. Get the Prime Day Prep Checklist: https://pages.helium10.com/2026-prime-day-checklist    That's all we have for this week's Weekly Buzz. Thanks so much for watching, and we'll see you again next week to see what's buzzin'.   In episode 525 of the AM/PM Podcast and Weekly Buzz, Carrie talks about: 00:00 - Introduction 00:42 - Amazon Upgrades Customer Service 02:59 - See Why Customers are Returning Products Before They Hurt Your Business 11:24 - New AI-Powered Sponsored Brands Collections 13:08 - Walmart Online Sales Continue to Grow 15:14 - TikTok Product Finder & Hot Videos Tool 18:45 - Protect Shipments from US Customs Holds with AGL 21:01 - The Delivery Speed Race is On Enjoy this episode? Want to be able to ask questions to Leo Sgovio live in a small group with other 7 and 8-figure Amazon sellers?  Join the Helium 10 Elite Mastermind and get quarterly workshops, monthly training, and networking calls with Leo at h10.me/elite Make sure to subscribe to the podcast on iTunes, Spotify, or wherever you listen to our podcast!

AM/PM Podcast
#522 - 15 Prime Day & AI Strategies to Maximize Amazon Sales – Part 2

AM/PM Podcast

Play Episode Listen Later May 16, 2026 57:34


Part 2 of this Prime Day series uncovers the AI, Rufus, retargeting, inventory, and deal strategies Amazon sellers may be overlooking before the big event. In part 2 of this two-part Prime Day strategy series, Shivali Patel and Carrie Miller bring together another lineup of Amazon, advertising, AI, logistics, and e-commerce experts to share what sellers should be doing before, during, and after major shopping events like Amazon Prime Day. This episode goes beyond basic discounting and looks at the bigger picture: retargeting high-intent shoppers, optimizing listings for both A9 and Rufus, improving product images, planning inventory, and using external traffic to create more sales opportunities.   The conversation starts with PPC and listing optimization strategies with Vincenzo Toscano, including how to build Sponsored Display campaigns around shoppers who viewed your products but did not buy, analyze competitor reviews with Helium 10, and track share of voice to spot openings when competitors lose visibility. Andrew Bell also walks through Helium 10's AI Listing Optimizer, showing how sellers can use product images, buyer questions, keywords, and Rufus-focused prompts to create listings that are both searchable and conversion-friendly.   This second installment also dives into overlooked growth channels outside of Amazon. Norm Farrar's strategy about how sellers should learn how Google Business Profile posts, offers, events, press releases, and deal communities can help drive traffic before, during, and after Prime Day. On the operations side, Burak Yolga explains why inventory check-in timing can make or break a sales event, and why sellers should think carefully about FBA placement, reimbursement audits, FBM backup listings, and omnichannel expansion.   To close out this two-part series, more experts like, Anthony Cofranceso, Mansour Norouzi, Tomer Rabinovich, and Josh Hadley share more ways to make smarter decisions with data and AI, from Prime Day deal structures and post-event remarketing to variation research, customer reporting, hiring workflows, and Market Tracker 360. Whether you are preparing for Prime Day, launching new variations, improving your product detail page, or protecting profit margins, this episode shows how the right preparation can turn a short-term shopping event into long-term brand growth. In episode 522 of the AM/PM Podcast, Shivali, Carrie, and guest speakers discuss: 00:00 - Introduction 01:09 - Vincenzo Toscano's Prime Day And AI Strategies 01:25 - Retargeting Shoppers With The Wishlist Snipe Strategy 02:40 - Using AI And Review Insights To Improve Listings 04:04 - Tracking Competitor Share Of Voice With Market Tracker 06:32 - Andrew Bell Shows Helium 10's AI Listing Optimizer 09:49 - AI Product Image Generation And Listing Creative Tools 14:03 - Anthony Cofrancesco's Product Opportunity Explorer Strategy 15:37 - Matching PDP Images To Amazon Shopper Priorities 19:44 - Using Google Business Profile For Prime Day Traffic 24:45 - Press Releases, LLM Visibility, And Deal Communities 29:17 - Burak On Prime Day Inventory And FBA Check-In Timing 37:39 - Mansoor's Prime Day Deal And Advertising Timeline 48:07 - Using AI To Build Better Customer Reporting Dashboards 50:09 - Using Helium 10 Xray And AI For Variation Research 54:16 - AI Tools For Hiring, Team Updates, And Market Tracking

AM/PM Podcast
#520 - 15 Prime Day & AI Strategies to Maximize Amazon Sales – Part 1

AM/PM Podcast

Play Episode Listen Later May 8, 2026 60:18


In part 1 of this 2-part series, Amazon experts share Prime Day, AI, TikTok, PPC, image testing, and Helium 10 strategies to help sellers prepare, optimize, and win bigger.   In this special Part 1 of a two-part AM/PM Podcast series, Carrie Miller brings together top Amazon, TikTok Shop, PPC, image optimization, AI, and Helium 10 experts to help sellers prepare for Prime Day. The episode focuses on strategies that can be implemented before the rush, from improving conversion rates and campaign structure to using AI tools for faster execution. The first set of experts dives into practical Prime Day tactics, including using AMC audiences to target higher-converting shoppers, scaling international keyword research with Google Sheets AI and Helium 10, and using AI-assisted workflows to build PPC bulk files. The episode also highlights the importance of main image testing, with strategies from PickFu and AMC One Step showing how sellers can benchmark against competitors, test creative angles, and use SERP simulations to improve click-through rates.   TikTok also plays a major role in this episode. Sellers learn how to validate products with Helium 10's TikTok Hot Videos, use TikTok as a top-of-funnel channel for Amazon Prime Day, and create subtle content that drives inbound interest without relying on overt Amazon calls to action. Experts also discuss protecting margins, avoiding unnecessary over-discounting, and using voice-to-text AI tools like WhisperFlow to speed up daily e-commerce workflows.   The episode closes with advanced strategies around external traffic, listing optimization, Market Tracker 360, hybrid Prime Day deal structures, and AI-powered product briefs. The biggest lesson is clear: Prime Day success is not just about running a discount. It is about preparing early, improving conversion, understanding your market, using data wisely, and applying AI where it saves time and sharpens decision-making. This first part sets the foundation for sellers who want to turn Prime Day traffic into profitable, long-term momentum.   In episode 520 of the AM/PM Podcast, Carrie, Shivali, and guest speakers discuss: 00:00 - Introduction 01:37 - Destaney Wishon: AMC Audience Strategy 05:48 - Ritu Java: AI keyword and PPC Hacks 15:38 - Adrienne Van Nimer: Image Testing Workflow 19:18 - Alina Vlaic: Prime Day, TikTok, and AI tips 26:02 - Michelle Barnum-Smith: TikTok Prime Day Strategy 34:58 - Kamaljit Singh: Main Image Testing Tip 41:11 - Leo Sgovio: External Traffic and Listings Strategy 52:39 - Delaney Del Mundo: Deals and Market Insights

AM/PM Podcast
#518 - Amazon Product Research, Zombie Listings, And Keyword Gaps

AM/PM Podcast

Play Episode Listen Later May 1, 2026 34:36


Discover smart ways to uncover hidden Amazon product and keyword opportunities, track competitor trends, spot seasonal gaps, and find new Amazon business growth angles using Helium 10's Black Box tool.

AM/PM Podcast
#517 - New Amazon PPC Keyword Tracker Automation | Audio on Amazon Listings | Weekly Buzz 4/29/26

AM/PM Podcast

Play Episode Listen Later Apr 29, 2026 15:23


New AI-powered audio summaries for product detail pages, Helium 10 has a brand-new most-requested feature on Keyword Tracker, and new Kindle advertising placements. We're back with another episode of the Weekly Buzz with Helium 10's Manager of Education and Strategy, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, TikTok Shop, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level.   Amazon's new generative AI-powered audio feature synthesizes product summaries and reviews to make shopping easier https://www.aboutamazon.com/news/retail/amazon-ai-shopping-features-hear-the-highlights Kindle eReader lockscreen ads now available through Amazon DSP https://advertising.amazon.com/en-us/resources/whats-new/kindle-e-reader-lockscreen-ads-now-available-through-adsp/ Seller Café appointments for New Seller Summit are now live https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHQ0ZXQk5UTE05NVVMRkdM Sign up for the Prime Day Webinar: https://streamyard.com/watch/qUmtMXiMKvKt That wraps up this week's Weekly Buzz. Whether it's AI changing how shoppers discover products, new ad placements opening up new awareness opportunities, or Helium 10 rolling out powerful new automation, the sellers who adapt early are the ones who win. Keep testing, keep optimizing, and keep building momentum. We'll see you next week to find out what's buzzing. In episode 517 of the AM/PM Podcast and Weekly Buzz, Carrie covers: 00:45 - New AI-Powered Audio Feature on Product Pages 03:45 - New Amazon PPC Keyword Tracker Automation 08:27 - Kindle E-Reader Lock Screen Ads Available for DSP 10:45 - Catch Amazon Hijackers Fast with Helium 10 (Strategy of the Week) 13:16 - Seller Cafe Appointments Now Live for Seller Summit 14:23 - Prime Day Strategies Webinar

AM/PM Podcast
#514 - How I Manage 300+ Amazon PPC Campaigns in 30 Minutes a Week!

AM/PM Podcast

Play Episode Listen Later Apr 18, 2026 59:01


In this episode, learn how to manage Amazon PPC more efficiently with smarter bid rules, better keyword discovery, and practical insights on when AI can actually improve your strategy. Managing Amazon PPC can feel overwhelming fast, especially once your account grows beyond a handful of campaigns. In this episode of the AM/PM Podcast, Bradley Sutton and Carrie Miller break down how they approach PPC in a practical, scalable, and rooted-in-real-seller-experience way. Instead of managing Amazon advertising through trial and error, they walk through the systems, prep work, and decision-making that help them manage hundreds of campaigns without spending all day inside Seller Central. One of the biggest takeaways is that great Amazon PPC starts before the first campaign ever goes live. Carrie explains why relying only on auto campaigns to discover keywords is often an expensive mistake, especially for new products. She shares how sellers can use competitor research, reverse ASIN lookups, and keyword validation to find terms that are both relevant and realistic to rank for. Rather than chasing the biggest keywords right away, the smarter move is often to start with lower-competition long-tail phrases, build traction there, and then work upward into broader, more competitive search terms. Bradley then shifts the conversation into how mature products can unlock new advertising opportunities through Search Query Performance data through Helium 10's Search Query Analyzer tool, campaign structure, and keyword harvesting. He explains how to separate campaigns by purpose, such as performance, research, auto, and ASIN targeting, so each one plays a specific role. From there, winning keywords and ASINs can be moved into stronger manual campaigns, while poor performers can be paused or added as negatives where appropriate. The episode also covers dayparting, account audits, and budget adjustments for major events like Prime Day, giving sellers a framework for making smarter decisions instead of reacting blindly to spend. What makes this episode especially valuable is its focus on building repeatable Amazon PPC systems. Bradley explains how custom bid rules in Helium 10 Ads help him gradually lower ACoS, protect profitable keywords, and manage a large account in a fraction of the time manual optimization would take. He also shares when AI makes sense and when it does not, arguing that smaller sellers often need structure more than automation. The bigger message is clear: successful Amazon advertising is not about constantly tinkering or throwing money at campaigns. It is about having the right foundation, the right data, and the discipline to optimize with intention. For sellers who want more control, more efficiency, and better long-term Amazon PPC performance, this episode delivers a roadmap worth applying right away. In episode 514 of the AM/PM Podcast, Bradley and Carrie discuss: 00:00 - Introduction 00:55 - Why PPC Success Starts Before Launching Campaigns 03:11 - How Carrie Finds Realistic Keywords To Target 08:01 - Prime Day Keyword Research Using Historical Data 09:46 - Finding Out-Of-Stock Competitors For PPC Insights 11:55 - Using Search Query Performance For Mature Products 18:34 - Bradley's Amazon PPC Campaign Structure 21:44 - Keyword Harvesting From Auto And Broad Campaigns 26:42 - Negative Keyword Rules And Pausing Poor Targets 31:19 - Helium 10 Ads: Bid Templates, Dayparting, And PPC Account Audits 38:39 - How To Increase Budgets For Prime Day And Big Events 40:06 - Bradley's Custom Bid Rule Strategy For Lowering ACoS 50:02 - When AI Advertising Makes Sense For Sellers 57:08 - Case Study: Lowering ACoS With Rule-Based PPC Management

AM/PM Podcast
#513 - Goodbye to this MAJOR Amazon advertising payment update (For now..) | Weekly Buzz 4/15/26

AM/PM Podcast

Play Episode Listen Later Apr 15, 2026 17:25


A major Amazon Ads payment update has been delayed to August 1st, 2026. Amazon now has a solution for reducing storage fees and how to identify keywords that Amazon's algorithm considers relevant to your products. We're back with another episode of the Weekly Buzz with Helium 10's Senior Brand Evangelist, Shivali Patel. Every week, we cover the latest breaking news in the Amazon, TikTok Shop, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level.   Update on Amazon advertiser payments https://advertising.amazon.com/library/news/update-on-advertiser-payments/ Identify untapped product opportunities with Discover Unmet Demand https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHM0FLQzhBUFBTQk40RzhN Introducing Global Warehousing & Distribution — now available in Shenzhen, China https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHWUQ5WVI1RjRSVkJIUlBX TikTok Shop is expanding in Europe: Poland and the Benelux countries will follow soon https://www.retaildetail.eu/news/general/tiktok-shop-is-expanding-in-europe-poland-and-the-benelux-countries-will-follow-soon/ In episode 513 of the AM/PM Podcast and Weekly Buzz, Shivali covers: 00:00 - Introduction 00:42 - MAJOR advertising payment updates delayed to August 1st, 2026 02:35 - Understand customer preferences with Review Insights on TikTok 06:34 - Identify market opportunities with NEW Discover Unmet Demand feature 08:56 - Identify keywords Amazon's algorithm thinks is relevant for your products 13:40 - Reduce storage costs with Amazon GWD in Shenzhen 16:11 - Is TikTok Shop finally expanding to more European countries?   Enjoy this episode? Want to be able to ask questions to Leo Sgovio live in a small group with other 7 and 8-figure Amazon sellers?  Join the Helium 10 Elite Mastermind and get quarterly workshops, monthly training, and networking calls with Leo at h10.me/elite Make sure to subscribe to the podcast on iTunes, Spotify, or wherever you listen to our podcast!  

AM/PM Podcast
#510 - The Amazon Ads Mistake Costing Sellers Growth

AM/PM Podcast

Play Episode Listen Later Apr 3, 2026 26:20


What if your lowest ACoS strategy is secretly slowing your growth? Hear why simple ads win, hidden revenue gets missed, and sellers are rethinking Amazon PPC at the Prosper Show live. Are you optimizing your Amazon ads for efficiency while accidentally capping your growth? In this live episode from Prosper Show in Las Vegas, Carrie Miller sits down with Destaney Wishon to unpack one of the biggest mindset shifts sellers need to make with PPC: low ACoS does not always mean smart growth. Together, they explore what happens when sellers move from outsourcing their ads to understanding them more deeply themselves, and why that transition can feel both intimidating and empowering. The conversation also ties into Helium 10 Ads Academy's Outsourced to Optimized series, which was designed to help sellers take more control over their advertising strategy. The conversation digs into the real decisions that separate reactive ad management from intentional strategy. Carrie shares the fear many Amazon sellers have of losing control of spend, hurting TACoS, or making the wrong changes too quickly. Destaney explains why focusing on just one KPI can be dangerous, especially when certain high-cost keywords are still essential for organic rank, brand visibility, and long-term momentum. They also break down how tools, bid rules, keyword harvesting, and filtering can help sellers manage campaigns more confidently without spending all day managing their Amazon PPC. Another standout takeaway is how many brands are still missing major ad opportunities hiding in plain sight. Carrie and Destaney talk about the value of Sponsored Brands, overlooked campaigns that were quietly driving revenue, and why simple creatives often outperform expensive video productions. They also show how AI tools are making ad testing faster, cheaper, and more accessible than ever. To close the episode, Shivali and Carrie share quick Prosper Show conversations with Jeffrey Anderson, Parker Swanson, and Colin Raja, offering fresh perspectives on Amazon PPC mistakes, rising competition, and the operational habits that are helping brands grow faster today. In episode 510 of the AM/PM Podcast, Shivali, Carrie, Destaney, Jeffrey, Parker, and Colin discuss: 00:00 - Introduction 00:58 - Live From The Prosper Show With Carrie Miller & Destaney Wishon 01:57 - Carrie Miller's Amazon Seller Story And Helium 10 Journey 04:38 - The Goal Of The Outsourced To Optimized Series 05:34 - The Fear Of Taking Control Of Your Own Ads 06:41 - Why Keyword Context Matters More Than Chasing Low ACOS 08:54 - How Helium 10 Ads Simplifies Optimization 10:45 - The 3 Ways To Manage Amazon Ad Bids 12:32 - The $60,000 Campaigns That Were Accidentally Turned Off 15:14 - Why Simple Ad Creative Can Outperform Expensive Videos 20:12 - Why Outsource To Optimize Worked For Carrie 23:00 - Prosper Show Seller Insights With Jeffrey Anderson, Parker Swanson, And Colin Raja

AM/PM Podcast
#509 - Your Amazon Payout Might be SLASHED?! | Weekly Buzz 4/1/26

AM/PM Podcast

Play Episode Listen Later Apr 1, 2026 22:42


Is your Amazon payout stuck in account-level reserves? Meta rolls out an Amazon affiliate integration, and how to manage 300 PPC campaigns in 30 minutes. These and more on today's episode of The Weekly Buzz! We're back with another episode of the Weekly Buzz with Helium 10's Senior Brand Evangelist, Shivali. Every week, we cover the latest breaking news in the Amazon, TikTok Shop, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. Is Your Amazon Payout STUCK in Account Level Reserves? https://www.facebook.com/groups/777317379057643/?multi_permalinks=26288878197474877&hoisted_section_header_type=recently_seen Meta Rolls Out Amazon Affiliate Integration for Influencer Monetization https://logie.ai/news/meta-amazon-influencer-unlocking-facebook-reels-monetization-with-shoppable-amazon-content/ Amazon Seller Central News: Upcoming Improvements to Reference Pricing https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHVko2TU1VMlpVREc3VEtO Amazon Seller Central News: MCF and Buy with Prime packaging updates for US start April 1 https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHNFFRS1o1WjdBU1NVTlE5 Join Carrie, Bradley, and Shivali at the Ecom Mastery AI Event in Nashville, TN https://h10.me/ecommasteryai Webinar: How to Manage 300 Campaigns in 30 Minutes Register here http://h10.me/ppc In episode 509 of the AM/PM Podcast and Weekly Buzz, Shivali covers: 00:42 - Is Your Amazon Payout STUCK in Account Level Reserves? 04:11 - Meta Rolls Out Amazon Affiliate Integration for Influencer Monetization 06:30 - Reviving Competitor's Dead Products for Profit Into Your Brand  11:16 - List Price Criteria Shifts & NEW Typical Price Rules 13:43 - How to See Competitor Sales on Amazon Without SQP  17:42 - MCF and Buy with Prime Packaging Updates for US starting TODAY! 19:41 - See you in Nashville at Ecom Mastery AI! 21:27 - How to Manage 300 Campaigns in 30 Minutes Enjoy this episode? Want to be able to ask questions to Leo Sgovio live in a small group with other 7 and 8-figure Amazon sellers?  Join the Helium 10 Elite Mastermind and get quarterly workshops, monthly training, and networking calls with Leo at h10.me/elite Make sure to subscribe to the podcast on iTunes, Spotify, or wherever you listen to our podcast!  

AM/PM Podcast
#506 - Amazon Listing Teardown Using Real Seller Data

AM/PM Podcast

Play Episode Listen Later Mar 20, 2026 52:30


Want higher Amazon conversions? Shivali and Carrie break down a real listing to reveal image, copy, keyword, and AI optimization strategies sellers can use fast. What separates an average Amazon listing from one that consistently converts? In this Helium 10 Listing Teardown episode, Shivali Patel and Carrie Miller break down a real product listing and show Amazon sellers how to evaluate every part of it with a sharper eye. From the main image to the A+ Content, they explain how small changes in positioning, clarity, and context can make a big difference in click-through rate and conversions. The lesson is clear: every image should communicate one strong idea, and every part of the listing should help shoppers instantly understand the product and why they should buy it. The episode also highlights how sellers can use customer feedback and copywriting strategies to improve conversions. Shivali and Carrie talk through why vague or repetitive messaging weakens a listing, why lifestyle context matters, and how reviews can reveal both your strongest selling points and your biggest conversion blockers. For Amazon sellers, this is one of the most practical takeaways from the episode: if your listing promises machine washability, your packaging, tags, and product details all need to match. Better listings are not just about better keywords. They are about building trust, reducing confusion, and attracting the right buyer. From there, the episode dives into Helium 10's Listing Analyzer and Listing Builder tools, showing how sellers can compare competitors, find meaningful keyword opportunities, and optimize listings faster using real Amazon data. They cover how to use search query performance, brand analytics, historical keyword data, and AI-assisted writing to create stronger titles and bullets without wasting hours doing manual research. For Amazon sellers looking to improve visibility and conversions in an increasingly AI-driven marketplace, this episode is a useful reminder that better rankings start with better relevance, messaging, and listing strategy. In episode 506 of the AM/PM Podcast, Carrie and Shivali discuss: 00:00 - Introduction 01:33 - How This Listing Audit Mindset Can Improve Any Amazon Listing 02:11 - First Impressions Of The Bat Bath Mat Main Images 06:07 - What Product Images Should Communicate To Shoppers 08:42 - Why Lifestyle Images Can Increase Conversions 10:18 - A+ Content Mistakes, Repetition, And Clearer Messaging 14:14 - Using Reviews To Uncover Selling Points And Conversion Issues 17:23 - Improving Titles, Bullets, And Keyword Relevance 25:37 - Rufus, Backend Descriptions, And Listing Context 27:20 - Using Listing Analyzer To Compare Competitor Images 35:15 - How Listing Builder Finds High-Value Keywords Faster 45:00 - Using AI To Write And Refine Amazon Listing Copy 50:17 - Final Takeaways For Optimizing Listings Faster With Helium 10 Enjoy this episode? Want to be able to ask questions to Leo Sgovio live in a small group with other 7 and 8-figure Amazon sellers?  Join the Helium 10 Elite Mastermind and get quarterly workshops, monthly training, and networking calls with Leo at h10.me/elite Make sure to subscribe to the podcast on iTunes, Spotify, or wherever you listen to our podcast!  

AM/PM Podcast
#505 - Amazon Is Sending Customers Away?! and 1-Hour Delivery Is Here | Weekly Buzz 5/18/26

AM/PM Podcast

Play Episode Listen Later Mar 18, 2026 22:33


Amazon is driving traffic and shoppers beyond Amazon.com, new Sponsored Products prompts are rolling out, and 1-hour delivery is now launching in select cities. These and more on this week's episode of the Weekly Buzz. We're back with another episode of the Weekly Buzz with Helium 10's Principal Brand Evangelist, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, TikTok Shop, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level.   Amazon Opens Shop Direct to More Merchants in E-Commerce Pivot https://www.techbuzz.ai/articles/amazon-opens-shop-direct-to-more-merchants-in-e-commerce-pivot Sponsored Products prompts and Sponsored Brands prompts https://advertising.amazon.com/en-us/resources/whats-new/unboxed-2025-sponsored-products-and-sponsored-brands-prompts/ For our new feature alert, Helium 10 Review Insights is back, helping sellers instantly see what buyers love, hate, and what is hurting ratings so they can fix listings faster, beat competitors, and drive more sales. Amazon launches 1-hour shipping in US cities to challenge Walmart https://finance.yahoo.com/news/amazon-launches-1-hour-shipping-100457426.html Walmart quietly makes a key change in every store https://finance.yahoo.com/news/walmart-quietly-makes-key-change-181000250.html Advanced sellers should consider upgrading to Helium 10 Diamond to unlock deeper historical data, brand analytics, search query insights, and share-of-voice tools that make competitor and market analysis much easier. Use code: SSP20 to get 20% off for 6 months. That's it for this week's Helium 10 Weekly Buzz. Thanks for tuning in, and we'll see you next week with more updates, tools, and strategies to help you stay ahead in e-commerce. In episode 505 of the AM/PM Podcast and Weekly Buzz, Carrie talks about: 00:00 - Introduction 00:41 - Amazon Sends Traffic to More 3rd Party Websites with Shop Direct 03:40 - Sponsored Product Prompts and Sponsored Brands Prompts are now Available for US Amazon Sellers 07:51 - New Feature Update: Helium 10 Review Insights Is Back! 12:00 - Amazon Launches 1-hour Shipping 14:39 - TikTok Influencer Finder and Messenger Tool 18:29 - Walmart Rolls out Digital Price Tags in Stores 21:16 - Special Offer From Helium 10

AM/PM Podcast
#501 - Meta Ends Credit Card Payments?! ChatGPT Beats Organic + Big Amazon MCF Update | Weekly Buzz 3/4/26

AM/PM Podcast

Play Episode Listen Later Mar 4, 2026 21:10


Meta no longer accepts credit cards, ChatGPT is converting better than organic search, and Amazon Multi-Channel Fulfillment gets key updates plus more buzzing news in this week's episode! We're back with another episode of the Weekly Buzz with Helium 10's Principal Brand Evangelist, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, TikTok Shop, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level.   Meta Ends Credit Card Payments for DTC Ad Accounts—Amazon Next? https://www.ecomcrew.com/meta-ends-credit-card-payments-dtc-advertisers/ A new analysis of 94 e-commerce sites found ChatGPT referral traffic converts 31% higher than non-branded organic search (1.81% vs 1.39%), driven by stronger buyer intent from AI-assisted shoppers. While AI traffic volume is still small, it's growing fast, making AEO/LLM optimization (structured content, FAQs, and schema) an early-mover advantage rather than a replacement for SEO. Helium 10's new Listing Builder AI is now available to Diamond members and is built to save major time by pulling keywords from multiple sources and generating an optimized listing with AI—complete with an SEO score and the option to match the tone/style of a listing you like. Want the full walkthrough and strategy behind it? Watch the webinar replay here: https://h10.me/listingreplay Helium 10 Diamond members also now have a new Follow Up tool feature that lets you set a preferred time window for automated emails and review requests. How Walmart is extending its brand advantage in the U.S. retail landscape https://yougov.com/en-us/articles/54191-how-walmart-is-extending-its-brand-advantage-in-the-us-retail-landscape Amazon Gives Sellers an Agentic Window Into Their Business https://www.pymnts.com/artificial-intelligence-2/2026/amazon-gives-sellers-an-agentic-window-into-their-business/ Explore, visualize, and act on your data with a new AI-powered workspace https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHRlNHOEhTUzgzQ0JTQ0s2 In episode 501 of the AM/PM Podcast and Weekly Buzz, Carrie covers: 00:40 - Meta Cuts Credit Card Payments for DTC Advertisers 03:32 - Chat GPT Ecommerce Traffic Converts Higher than Organic Search 06:21 - Changes to Multi-Channel Fulfillment 08:10 - New Feature Update: Listing Builder AI 12:17 - Walmart is Expanding its Brand Advantage 14:31 - How Historical Data Can Give You a Competitive Advantage 19:13 - New AI-Powered Assistant to Visualize Data

AM/PM Podcast
#500 - Big Amazon Review Change? & AM/PM 500th Episode | Weekly Buzz 2/27/26

AM/PM Podcast

Play Episode Listen Later Feb 27, 2026 23:08


Amazon may be testing a major review change, with some shoppers seeing only 10 reviews unless they apply for more. Amazon clarifies its multiple account policy. Plus, it's Episode 500 of the AM/PM Podcast! We're back with another episode of the Weekly Buzz with Helium 10's VP of Education and Strategy, Bradley Sutton. Every week, we cover the latest breaking news in the Amazon, TikTok Shop, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. In this episode, we're switching things up with a fresh new look, and it's the perfect time because this is Episode 500 of the AM/PM Podcast! Join us for a quick trip down memory lane as we celebrate nearly 10 years of the AM/PM Podcast and keep Manny Coats' classic “How cool is that? Pretty cool, I think.” spirit alive. Amazon reviews might be acting weird again, and it could be more than just the usual “dog page” error some shoppers have seen for months. In this week's first story, Bradley shares a new test showing up on certain customer accounts where you can only view 10 reviews and then have to “apply” to see more, with Amazon promising an email response within five business days. If this expands, it could push more shoppers toward Rufus-style review summaries rather than reading reviews directly, and it could significantly impact how sellers and tools analyze review data. Especially after Amazon's crackdown that removed Helium 10's Review Insights. The good news: the Helium 10 team is working on a new, fully “Amazon-compliant” version that still provides high-quality review insights, and Bradley asks viewers to share in the comments if they're seeing the same review limits and whether they think it could roll out more widely. Amazon Seller Central: Account health tips for multiple selling accounts https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHVVFVQ1RDRThCSlJXUUhK Helium 10 New Feature Alert! Check out the new upgraded Cerebro with new Sponsored Rank filters, so you can instantly spot keywords where multiple competitors are bidding top of search. It's a fast way to see which terms rivals are fighting for most, and what should be on your ad radar next. Amazon Seller Central: Upload Images now provides faster uploads and more flexibility https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHTE5HMzJYWTlMRExVUUha Seamlessly reach relevant audiences with enhanced targeting capabilities from Amazon Ads https://advertising.amazon.com/en-us/resources/whats-new/amazon-ads-introduced-enhanced-targeting-capabilities/ Next week brings a free AI monthly workshop with expert Andrew Bell showcasing Helium 10's revamped Listing Builder, now an all-in-one “8-in-1” workflow that combines keyword research with AI optimization, including Rufus question targeting. Register here: http://h10.me/aim3226 If you're in New York City, you can also catch Bradley in person at the ASGTG conference in Brooklyn on Thursday, March 5. It's the 12th ASGTG event and his first time attending in eight years, so it's a rare chance to meet up, network with sellers, and hear from a lineup of strong speakers. And yes, it's famous for the food, apparently “Michelin-starred for an Amazon conference” levels, so come for the content and connections, and stay for the bites. Register here: http://h10.me/asgtg Thanks for tuning in! Check back next week for more buzzing updates and strategies to help you stay ahead in e-commerce. In episode 500 of the AM/PM Podcast and Weekly Buzz, Bradley talks about: 00:00 - Introduction 00:44 - Episode 500 of the AM/PM Podcast! 03:07 - Is Amazon Hiding Reviews From All Amazon Customers? 07:35 - Amazon Multiple Account Policy Clarification 10:45 - How To See What Keywords Competitors Are Advertising Top Of Search 13:06 - Amazon Seller Central Image Upload Update 14:27 - Faster Way to Search Amazon Brand Analytics 18:19 - Amazon Ads Display and Video AI Targeting 20:10 - Upcoming Webinar and New York Event Enjoy this episode? Want to be able to ask questions to Leo Sgovio live in a small group with other 7 and 8-figure Amazon sellers?  Join the Helium 10 Elite Mastermind and get quarterly workshops, monthly training, and networking calls with Leo at h10.me/elite Make sure to subscribe to the podcast on iTunes, Spotify, or wherever you listen to our podcast!  

AM/PM Podcast
#497 - Brand Metrics Reveals Your Amazon PPC Problems

AM/PM Podcast

Play Episode Listen Later Feb 19, 2026 33:43


Are your Amazon ads “broken” or is it something else? In this episode, we share a simple audit that reveals what's really killing performance and the first fix that usually changes everything. Most sellers assume Amazon PPC is the problem when the real bottleneck is often the offer. In this episode, Carrie Miller and Destaney Wishon walk through a quick, repeatable way to diagnose what's actually holding growth back: bids, campaign structure, or your product detail page. The goal isn't “optimize everything.” It's to identify the one thing that's breaking performance and fix that first.   Destaney starts with Amazon Advertising's Brand Metrics Dashboard to compare your conversion rate and traffic vs your category. If your conversion rate is below the category median, PPC can drive clicks all day and still struggle—because you're paying for traffic your listing can't convert. She explains how category selection matters (sometimes you need to go broader to get better benchmarks) and why seasonality and market share shifts can fool you if you only look at your own numbers.   From there, the audit shifts into Amazon PPC fundamentals: avoid messy structures like mixed match types without a harvesting system, duplicative campaigns, and multiple ad groups that wreck budget control. The recommended approach is to use one campaign, one ad group, organized by strategy (traffic/rank vs. efficiency/profit). Then bid optimization becomes simpler: focus on the highest-spend targets first, make changes using the right attribution window (not hour-by-hour panic), and allocate budget intelligently—Sponsored Products as the core spend, with Sponsored Brands kept within a reasonable performance range. Stop guessing and start auditing. Hit play, run the same checklist on your account, and you'll know exactly what to fix first so your next Amazon PPC change actually moves the needle.   In episode 497 of the AM/PM Podcast, Carrie and Destaney discuss: 00:00  – Introduction 01:00 – Are Your Amazon Ads Broken (Or Is It The Wrong Fix?) 02:21 – Start Here: Amazon Advertising Brand Metrics Dashboard 03:00 – PPC Only Works If Your Listing Converts 04:04 – Conversion Rate vs Category Median 05:22 – Traffic Opportunity: Detail Page Views vs Category 08:36 – Category Median vs Category Top 10:37 – Red Flag: Mixed Match Types Without Keyword Harvesting 13:28 – Structure Fix: One Campaign, One Ad Group  14:52 – Bid Optimization: The 80/20 Method 25:22 – How Often To Adjust Your Amazon PPC  28:17 – Budget Split: Sponsored Products vs Sponsored Brands 32:01 – Branded vs Non-Branded Budget

AM/PM Podcast
#496 - Amazon Surpassing Walmart Revenue? TikTok Customer Expectations and a Big Helium 10 Announcement! | Weekly Buzz 2/13/26

AM/PM Podcast

Play Episode Listen Later Feb 13, 2026 19:10


TikTok Shop sales are booming. Will Amazon surpass Walmart? Plus, a major Helium 10 announcement. Get the latest buzzing e-commerce news on this Weekly Buzz episode! We're back with another episode of the Weekly Buzz with Helium 10's Principal Brand Evangelist, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, TikTok Shop, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level.   TikTok Shop U.S. GMV grew 68% to reach US$15.1B in 2025 https://thelowdown.momentum.asia/new-report-tiktok-shop-u-s-gmv-grew-68-to-reach-us15-1b-in-2025/ TikTok Shop buyers expect 4x faster response than on Amazon https://channelx.world/2026/02/tiktok-shop-buyers-expect-4x-faster-response-than-on-amazon/ New Feature Alerts: Helium 10 just launched for the Diamond plan. This new feature, called Insight Alert, instantly flags SKUs at risk of Amazon low-inventory and long-term storage fees, so you can sort by risk and fix restocks before you get charged.   Plus, Elite members can now set a specific time window for “Request a Review” automations in Follow-Up, letting you choose exactly when review requests are sent instead of leaving timing to Amazon. Amazon set to pass Walmart in annual revenue for the first time after hitting $700 billion in sales https://www.modernretail.co/operations/amazon-set-to-pass-walmart-in-annual-revenue-for-the-first-time-after-hitting-700-billion-in-sales/ Amazon Seller Central: New Sell Globally feature simplifies international expansion https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHR0EyRFpaQ1ZSWDdWRTZV Helium 10 is bringing back its old-school, high-level strategy webinars with a major educational session hosted by Leo Sgovio and Bradley Sutton, packed with “behind-closed-doors” tactics tailored for selling in 2026. It airs February 23 at 10 am PST — register now at https://h10.me/bigweb226 In episode 496 of the AM/PM Podcast and Weekly Buzz, Carrie talks about: 00:40 - TikTok US Sales 03:53 - TikTok Buyer Expectations 06:09 - Low Inventory Fee Alert 08:30 - Review Request Delivery 10:23 - Amazon vs Walmart 12:18 - AI Bid Rules Strategy 16:01 - Sell Globally Feature 17:23 - Big Announcement

AM/PM Podcast
#482 - 10 New Helium 10 Features | Weekly Buzz 12/26/25

AM/PM Podcast

Play Episode Listen Later Dec 26, 2025 32:00


Hidden listing keywords. An Amazon & TikTok Shop reality show. And a tool that exposes the Amazon influencers hyping your competitors' products. Special edition Weekly Buzz today. Let's go!   We're back with another episode of the Weekly Buzz with Helium 10's VP of Education and Strategy, Bradley Sutton, and Helium 10's Principal Brand Evangelist, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, TikTok Shop, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. 1️⃣ Listing Builder combines 8 tools into one, integrating keyword research and listing creation so you can find, analyze, and optimize Amazon listings in one place. 2️⃣ Helium 10's Scale Stories YouTube series follows real sellers at different stages, with expert mentors guiding beginners and stuck sellers step by step to grow. 3️⃣ TikTok Product Finder helps sellers discover winning TikTok Shop products using filters like category, price, sales, GMV, affiliates, and influencers. 4️⃣ Helium 10's Chrome extension now supports Amazon Saudi Arabia, letting sellers analyze sales and opportunities in this fast-growing market. 5️⃣ TikTok Hot Videos shows top-performing TikTok Shop videos by keyword, category, and timeframe, helping sellers and influencers replicate high-converting content. 6️⃣ Amazon Influencer Finder helps sellers discover, analyze, and contact Amazon influencers making product videos, making it easy to recruit proven creators for listings. 7️⃣ TikTok Shop Ads tool lets sellers analyze GMV Max ads by platform, product, and video to spot top-performing creatives and improve ROI. 8️⃣ Helium 10 Share of Voice shows how much page-one visibility your brand owns across organic, sponsored, and video placements, revealing true share of shelf beyond rankings. 9️⃣ Keyword Tracker now includes built-in translation, letting sellers instantly understand and analyze foreign-language keywords across global Amazon marketplaces.

AM/PM Podcast
#481 - How to Stay Profitable on Amazon in 2026

AM/PM Podcast

Play Episode Listen Later Dec 24, 2025 44:30


Stay profitable on Amazon in 2026 with pricing, PPC, and inventory tips. Plus, how Helium 10's Managed Refund Service helped a seller recover $100K in reimbursements.   Amazon profitability in 2026 is going to reward sellers who run their business like a finance department and a marketing department at the same time. In this episode, Carrie Miller and Leo Sgovio bring on experienced sellers to talk through what's actually moving the needle right now: pricing discipline, smarter PPC decisions, inventory/storage awareness, and operational tweaks that protect margin when costs keep rising.   Ryan Cramer shares how Gen-Y Hitch stays profitable by controlling what they can control: manufacturing in the US, negotiating in bulk, keeping prices consistent across Amazon/Walmart/other channels, and forecasting 6–12 months out so unprofitable SKUs get sunset instead of quietly bleeding margin. Leo adds a practical angle from the games category: when competitors aren't racing to the bottom on price, the real leverage becomes perceived value. Sharona Ozeri brings the apparel perspective, where price pressure is brutal, and explains how she's leaning harder into brand positioning, using a mix of lower-margin “traffic drivers” and higher-margin specialty products to stay afloat. She also breaks down her CM1/CM2/CM3 contribution margin method to pinpoint whether the real issue is price, Amazon fees/returns, or PPC spend, so decisions stay math-based, not emotional.   Then the conversation turns into “found money”: reimbursements. If Amazon loses inventory (and it happens), leaving reimbursements unclaimed is like accepting a lower profit margin on purpose. Ryan explains why Helium 10's MRS Managed Refund Service stands out (hands-on support + smart automation), how documentation like BOLs matters, and how their team recovered six figures in reimbursements, money that went straight back to the bottom line. Carrie also highlights a limited-time incentive: if you activate Helium 10's MRS inside your dashboard, the fee is 10% through February 28, 2026, making it an easy win compared to services charging 15–20%+.   In episode 481 of the AM/PM Podcast, Carrie, Leo, Ryan, and Sharona discuss: 00:00 – Introduction 01:19 – Ryan Cramer: Forecasting and Cost Control 05:03 – Leo Sgovio: Pricing and Perceived Value 07:11 – Sharona: Competing in Apparel by Branding up 10:39 – CM1/CM2/CM3 and FBA vs FBM Strategies 12:40 – Amazon PPC for Profitability Basics 21:19 – Amazon Reimbursement Policy Change 23:33 – Helium 10 Managed Refund Service 25:46 – MRS promo: 10% fee until Feb 28, 2026 40:20 – Deals, Rufus Price History, and Price Wars

AM/PM Podcast
#480 - Alexa Plus on your Browser, New 3 Euro Duty on imports, & Tools for Saudi Arabia | Weekly Buzz 12/19/25

AM/PM Podcast

Play Episode Listen Later Dec 19, 2025 17:45


Amazon launches a new Alexa+ web browser, Europe introduces new fees for small imports, and Helium 10 adds more tools for the Saudi Arabia market. ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft We're back with another episode of the Weekly Buzz with Helium 10's Principal Brand Evangelist, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, TikTok Shop, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level.   Introducing Alexa+, the next generation of Alexa https://www.aboutamazon.com/news/devices/new-alexa-generative-artificial-intelligence https://alexa.amazon.com/about EU to impose 3 euro duty on e-commerce parcels from July 2026 https://www.reuters.com/world/china/eu-impose-3-euro-duty-small-e-commerce-parcels-july-2026-2025-12-12/ New Helium 10 Tools for the Saudi Arabia Amazon Marketplace Brand Store quality rating now reflect sales performance https://advertising.amazon.com/en-us/resources/whats-new/brand-store-quality-rating-now-reflect-sales-performance/?ref_=a20m_us_wn_gw TikTok Shop is driving social commerce growth https://www.retaildive.com/news/tiktok-shop-drives-social-commerce-growth/807665/ Amazon Seller News: View updated Customer Service Insights in Feedback Manager https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHSDIyVjY1QzRVNllYVUNO In episode 480 of the AM/PM Podcast and Weekly Buzz, Carrie covers: 00:45 - New Alexa+ Web Browser 02:36 - New 3 Euro Duty 06:06 - Saudi Arabia Tools 07:57 - Brand Story Quality Rating 09:32 - Advanced Keyword Research 14:54 - TikTok Shop Driving Growth 16:26 - Customer Service Insights Enjoy this episode? Want to be able to ask questions to Leo Sgovio live in a small group with other 7 and 8-figure Amazon sellers?  Join the Helium 10 Elite Mastermind and get quarterly workshops, monthly training, and networking calls with Leo at h10.me/elite Make sure to subscribe to the podcast on iTunes, Spotify, or wherever you listen to our podcast!

AM/PM Podcast
#479 - Taking Back Control of Your Amazon Advertising

AM/PM Podcast

Play Episode Listen Later Dec 17, 2025 44:12


Learn how to take back control of your Amazon PPC, fix costly agency mistakes, and use rules-based ads plus new Sponsored Products video formats to scale profitably on Amazon.   In this episode of the AM/PM Podcast, Bradley dives into one of the biggest pitfalls he sees Amazon sellers fall into: handing their PPC over to an agency before they truly understand how advertising works. That loss of control doesn't just cost money; it keeps you in the dark on whether your campaigns are actually growing your brand or quietly draining profits in the background.   To prove it, he spotlights a real case study from the new Helium 10 Outsourced to Optimized series. Helium 10's own Carrie Miller and Destaney Wishon from BetterAMS walk through what happened when they opened Carrie's account: profitable campaigns randomly shut off, creatives that didn't match search intent, and VCPM display campaigns that looked like rock stars in the dashboard but weren't driving incremental sales. From there, they rebuild the entire strategy on the fundamentals: a clean campaign structure, SKUs grouped intelligently, 10-30 targets per campaign, and rules-based bid management tied to real business objectives, such as organic rank, BSR, and strict ACoS targets.   Throughout the conversation, you'll see how a self-described “non-PPC person” can learn to manage sophisticated Amazon ads with the help of Helium 10 Ads and their Ads Academy training. Destaney shows Carrie how to utilize bid rules, keyword harvesting, negative targeting, and Amazon's newer tools, such as Creative Studio and Sponsored Products video ads, without turning PPC into a full-time job. They also break down off-season strategies, what to fix when you're getting impressions but no conversions, and how much of your revenue should realistically flow back into ads. The big takeaway: whether you keep an agency, lean on software, or run everything yourself, you need to understand the basics of Amazon PPC so you can keep partners accountable and finally take back control of your Amazon advertising.   In episode 479 of the AM/PM Podcast, Bradley, Carrie, and Destaney discuss: 00:00 – Introduction 05:48 – Carrie's Amazon PPC Agency Issues 07:19 – Carrie Learns PPC From Scratch 10:23 – Rules-Based Bidding With Helium 10 Ads 14:24 – When To Automate Your Amazon Ads 18:11 – Scalable Campaign Structure For Sellers 23:16 – Single-Keyword Campaigns & Dayparting 28:36 – Keyword-Specific Creatives & Creative Studio 30:54 – Off-Season Strategy & Fixing Conversions 33:08 – Sponsored Product Video Ads Launch 36:00 – Scaling Benchmarks & Ad Spend Targets 40:09 – Final PPC Lessons & Next Step

AM/PM Podcast
#478 - Amazon Finally Axes Commingling! | Weekly Buzz 12/12/25

AM/PM Podcast

Play Episode Listen Later Dec 12, 2025 21:33


Amazon finally gets rid of the dreaded commingling. Will the post office stop delivering Amazon products? An important new rule for TikTok shop shipping. More stories on today's Weekly Buzz! ► Watch The Podcasts On Youtube: https://www.youtube.com/@AMPMPodcast?sub_confirmation=1 ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft We're back with another episode of the AM/PM Podcast and Weekly Buzz with Helium 10's VP of Education and Strategy, Bradley Sutton. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. Amazon: Commingling practices will end effective March 31, 2026 https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHSktDTEM5N0s5MkRBWFAy Amazon in discussions with USPS about future relationship https://www.reuters.com/technology/amazon-explores-cutting-ties-with-usps-washington-post-reports-2025-12-04/ TikTok Shop tightens Postal Service shipping options for sellers https://www.retaildive.com/news/tiktok-shop-usps-label-requirements-change/807086/ Assess new brand names with Brand Name Evaluator https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHVzNBWVRVTEZWN0VQWU1C Helium 10 is hosting an Elite workshop in Irvine, CA with sessions on AI SEO, TikTok Shop growth, and keyword research. Use code Elite100 at https://h10.me/q4workshop for a free $299 ticket. Lastly, an announcement for Helium 10's podcasts. The AM/PM Podcast will now focus on news and expert-led strategy trainings for e-commerce sellers. For brand stories and seller journeys, subscribe to the Serious Sellers Podcast. In episode #478 of the AM/PM Podcast and Weekly Buzz by Helium 10, Bradley covers: 00:00 - Introduction 01:28 - RIP Commingling 08:58 - RIP USPS? 10:15 - Amazon Listing Sync 12:38 - RIP TikTok Shop USPS Labels 14:18 - TikTok Shop Ads 17:27 - Amazon Brand Evaluator 19:18 - Elite Workshop 20:29 - Serious Sellers Podcast Enjoy this episode? Want to be able to ask questions to Leo Sgovio live in a small group with other 7 and 8-figure Amazon sellers?  Join the Helium 10 Elite Mastermind and get monthly workshops, training, and networking calls with Kevin at h10.me/elite Make sure to subscribe to the podcast on iTunes, Spotify, or wherever you listen to our podcast!

Serious Sellers Podcast: Learn How To Sell On Amazon
#725 - Hijacked Amazon Trucks + TikTok Shop Strategies

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Dec 10, 2025 37:57


Amazon truckload hijacked, TikTok Shop creator tactics, new AI tools & strategies, Amazon PPC recovery, and a full revamp of the AM/PM & Serious Sellers Podcasts.

AM/PM Podcast
#477 - Hijacked Amazon Trucks + TikTok Shop Strategies

AM/PM Podcast

Play Episode Listen Later Dec 10, 2025 38:07


Amazon truckload hijacked, TikTok Shop creator tactics, new AI tools & strategies, Amazon PPC recovery, and a full revamp of the AM/PM & Serious Sellers Podcasts.   In this episode, Bradley Sutton kicks off a brand-new era for both the AM/PM Podcast and the Serious Sellers Podcast with co-hosts Carrie Miller and Shivali Patel. This simulcast episode sets the tone for what's coming next: more Amazon, TikTok Shop, Walmart, and AI-driven strategies designed to help you make money in the AM and the PM. Bradley also shares the new format for both shows, including Weekly Buzz moving to AM/PM Podcast, expert-led trainings, and a renewed focus on real seller stories on Serious Sellers Podcast every Monday.   From there, things get wild. Carrie tells the story of a truckload of her Amazon inventory being hijacked on the freeway like a scene straight out of Fast & Furious, complete with a fake carrier, turned-off tracking, ransom demands, and a loss that ballooned to around $70K after tariffs. She breaks down what she learned about freight, tariffs, switching manufacturing from China to Turkey, and why sellers need to be more hands-on with carriers and agencies alike. Shivali then shares her own hard lesson: a high-margin product that kept failing customers, forcing her to pull the listing and rebuild the brand off-Amazon using a digital-first strategy that pairs a makeup mastery course with a physical product bonus and a new funnel powered by Google Ads.   To round out the episode, Shivali walks through exactly how she became a TikTok creator in just 12 days, qualified for the Creator Pilot Program, and started monetizing with TikTok Shop using existing camera-roll content, smart reposting, and product tagging. She also reveals some under-the-radar AI tools like Higgsfield and Arcads that can help sellers generate before-and-after content, influencer-style videos, and scalable creatives without always needing the physical product on hand. Carrie closes with one more key reminder for Amazon sellers: start paying attention to Rufus and optimize your listings around the real questions shoppers are asking, because AI-driven search is already changing how people discover products on Amazon.   In episode 477 of the AM/PM Podcast, Bradley, Carrie, and Shivali discuss: 00:00 – Bradley kicks off the new era of the AM/PM & Serious Sellers Podcasts 02:03 – Fast & Furious moment: an Amazon shipment gets hijacked 03:20 – How the thieves impersonated the carrier and held the load for ransom 05:14 – $70K in losses and what sellers MUST know about subcontracted carriers 07:48 – Turning a product failure into a digital-product-first business model 15:50 – Carrie moves manufacturing from China to Turkey - costs vs. tariffs 16:55 – Major announcement: Weekly Buzz moves to the AM/PM Podcast 22:10 – How Shivali became a TikTok Creator in 12 days &  27:45 – Carrie's Amazon PPC agency disaster & how she rebuilt with Helium 10 34:05 – AI tools sellers haven't heard of 36:45 – Optimizing Amazon listings for Rufus AI 37:55 – The future format of both podcasts moving forward  

Serious Sellers Podcast: Learn How To Sell On Amazon
Weekly Buzz 12/4/25: BFCM Amazon, Walmart, and TikTok 2025 Results, Amazon Lowers Seller Fees, and more security on Amazon

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Dec 4, 2025 14:22


Black Friday & Cyber Monday results for Amazon, Walmart, and TikTok, plus the rise of livestream selling, and Amazon's biggest seller fee cuts ever!

Serious Sellers Podcast: Learn How To Sell On Amazon
Weekly Buzz 11/13/25: Amazon unBoxed 2025 Announcements

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Nov 13, 2025 20:06


On today's Weekly Buzz episode, we cover the biggest Amazon Unboxed announcements, an important TikTok shipping policy update that impacts all sellers, and new EPR requirements for selling in the EU.

Serious Sellers Podcast: Learn How To Sell On Amazon
Weekly Buzz 10/10/25: Prime Big Deal Days Results | New Amazon Add to Delivery Button

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Oct 10, 2025 13:35


Get preliminary Prime Big Deal Day results, a new TikTok shipping integration, and a button that could boost Amazon order values. All this and more buzzing news on this week's episode!  

Serious Sellers Podcast: Learn How To Sell On Amazon
Weekly Buzz 9/25/25: Prime Big Deal Days | Bradley's Launch Strategy | New Amazon PPC Series

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Sep 25, 2025 10:15


This week on the Weekly Buzz: Prime Big Deal Days dates, Bradley's latest product launch strategy, and Helium 10's new PPC series to help you manage and grow your Amazon business. ► Watch The Podcasts On YouTube: https://www.youtube.com/@Helium10SeriousSellersPodcast?sub_confirmation=1 ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft We're back with another episode of the Weekly Buzz with Helium 10's Principal Brand Evangelist, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. Prime Big Deal Days is back October 7-8: Here are 5 shopping tips to save big during the event https://www.aboutamazon.com/news/retail/amazon-prime-big-deals-day-when-october-7-8 Walmart Deals is officially back this October — here's everything you need to know https://www.nbcnews.com/select/shopping/walmart-oct-deals-announcement-2025-rcna233259 Amazon invites Walmart product sellers to use its warehouses for orders https://www.axios.com/2025/09/18/amazon-walmart-order-shopify-shein Outsourced to Optimized: It's Time to Run Your Own Ads Tired of outsourcing your ad spend and not seeing results? This video series will empower you to confidently run your own ads using Helium 10 Ads. https://pages.helium10.com/outsourced-to-optimized-webinar-2025 New FBA fulfillment fee discount on Amazon Business bulk orders https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHUE43QU5XQ1BHR1JaSk1C Watch Amazon Accelerate 2025 sessions on demand https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHVTgyWVpQRUFKNVg2MlZB And for those ready to turbocharge their product launches, Bradley's updated Maldives Honeymoon Amazon Launch Strategy in episode 700 might just be the edge you need. Go to http://h10.me/700. Tune in to stay ahead in the e-commerce arena with these compelling updates and strategies. In this episode of the Weekly Buzz by Helium 10, Bradley covers: 00:57 - Prime Big Deal Days 01:50 - Walmart Deals 02:27 - Amazon Fulfills Walmart Orders 03:41 - Outsourced to Optimized 05:15 - FBA Business Bulk Discount 06:17 - Strategy of the Week with Bradley 08:39 - Accelerate Replays 09:16 - Launch Strategy Update

Serious Sellers Podcast: Learn How To Sell On Amazon
Weekly Buzz 8/28/25: Amazon Kills Variations? | Walmart Ties Marketplace to Stores | New YouTube Channel Giveaway!

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Aug 28, 2025 22:45


Updates to variation listing Armageddon, Walmart is now tying its online offerings to its retail stores, and our brand new YouTube channel has just launched! These and more buzzing news on this week's episode! ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos We're back with another episode of the Weekly Buzz with Helium 10's Principal Brand Evangelist, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. Update to irrelevant or redundant variation theme removal https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHUEszWTIyTko1MktORVVQ New YouTube Channel for the Serious Sellers Podcast and Weekly Buzz by Helium 10 https://www.youtube.com/@Helium10SeriousSellersPodcast Amazon resumes Google Shopping ads – but not in the U.S. https://searchengineland.com/amazon-resumes-google-shopping-ads-international-domains-461238 Walmart ties marketplace to stores, debuts AI seller tools https://finance.yahoo.com/news/walmart-ties-marketplace-stores-debuts-122600640.html Walmart Rolls Out Faster Deliveries for 3rd-Party Sellers https://www.pymnts.com/walmart/2025/walmart-rolls-out-faster-deliveries-for-3rd-party-sellers/ Send meltable inventory to FBA starting September 22, 2025 https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHVTROUlI3OFIzRFZLSkta Enrollment changes for FBA Liquidations and Donations programs https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHQ0dHSzlXWFhVNlo2Q0g2 Protect your account from deactivation with Account Health Assurance https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHSFpFSlU0SkFXOEJBRlJQ Optimized targeting for Sponsored Display Conversion campaigns https://advertising.amazon.com/en-us/resources/whats-new/sponsored-display-automatic-targeting-for-conversions/ Don't miss out on these crucial updates and insights for sellers looking to thrive in the e-commerce landscape. In this episode of the Weekly Buzz by Helium 10, Bradley covers: 00:51 - Variation Armageddon Update 02:29 - New YouTube Channel 03:23 - Amazon Google Ads 05:02 - Black Box Update 08:00 - AI Walmart Tools 09:52 - Walmart Next Day Delivery 10:50 - Meltable Inventory Update 11:42 - FBA Liquidations Update 12:57 - Custom Ads Rules 19:05 - Protect You Account 20:47 - Optimized Targeting

Serious Sellers Podcast: Learn How To Sell On Amazon
Weekly Buzz 8/7/25: De Minimis Goes Global! | IRS Cracking Down on Sellers | Alexa Gets Ad-Ready

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Aug 7, 2025 18:32


On this week's episode of the Weekly Buzz. There's a new worldwide de minimis rule, e-commerce sellers might be scrutinized more closely by the IRS, and Amazon might start delivering ads through conversations with Alexa. ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos We're back with another episode of the Weekly Buzz with Helium 10's Principal Brand Evangelist, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. Shein's and Temu's prices will get hit even harder by the new de minimis rule https://edition.cnn.com/2025/08/03/business/trump-suspends-duty-free-shipments-temu-shein Expand your reach with the new global selling experience https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHWkM3N0dIMlVOWDJUTFhH New Feature Alert: Helium 10 Ads Now Supports Store Spotlight and Video Campaign Creation! Sellers can now create Sponsored Brand Store Spotlight and Sponsored Video ads directly within Helium 10 Ads, without jumping to Seller Central. This makes keyword and ASIN harvesting for these campaigns more streamlined than ever. IRS Targeting E-Commerce Sellers in 2025: Clear Start Tax Warns Shopify, Etsy, and Amazon Vendors to Prepare https://www.usatoday.com/press-release/story/11793/irs-targeting-e-commerce-sellers-in-2025-clear-start-tax-warns-shopify-etsy-and-amazon-vendors-to-prepare/ Amazon CEO wants to put ads in your Alexa+ conversations https://techcrunch.com/2025/07/31/amazon-ceo-wants-to-put-ads-in-your-alexa-conversations/ Amazon's latest actions against fake review brokers: Amazon secures largest-ever legal win against global fake review network https://www.aboutamazon.com/news/policy-news-views/amazons-latest-actions-against-fake-review-brokers Amazon.com announces second quarter results https://www.aboutamazon.com/news/company-news/amazon-earnings-q2-2025-report Finally, discover how Helium 10's Inventory Heat Maps can revolutionize your inventory management, ensuring you outpace customer expectations. Get ready for insights tailored to boost your e-commerce success! In this episode of the Weekly Buzz by Helium 10, Bradley covers: 00:51 - Worldwide De Mimimus Rule 03:05 - Star Rating Update 04:59 - New Amazon Global Experience 06:46 - Sponsored Brand Video Ads 08:59 - IRS Targeting Ecom Sellers 11:09 - Alexa Ads 12:39 - Fake Reviews CrackDown 14:33 - Strategy of the Week: Inventory Heat Maps 16:35 - Amazon Earnings

Serious Sellers Podcast: Learn How To Sell On Amazon
Weekly Buzz 7/18/25: Prime Day 2025 Results | ChatGPT Ecommerce Future | Bulk Upload Updates for Amazon Sellers

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Jul 18, 2025 20:33


In today's buzzing episode, we've got Prime Day results based on data collected by Pacvue, is OpenAI entering the e-commerce game? And new updates to flat files for uploading products in bulk. ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos We're back with another episode of the Weekly Buzz with Helium 10's Principal Brand Evangelist, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. Commerce Accelerated: Prime Day 2025 Preliminary Wrap-Up https://www.linkedin.com/pulse/commerce-accelerated-prime-day-2025-preliminary-wrap-up-burdick-xmbtc/ Prime Day event drives over $24 billion in US e-commerce sales, sees AI-driven boost https://americanbazaaronline.com/2025/07/15/prime-day-event-drives-over-24-billion-in-us-e-commerce-sales-sees-ai-driven-boost-465082/ OpenAI Seeks Piece of ChatGPT-Driven eCommerce Sales https://www.pymnts.com/artificial-intelligence-2/2025/openai-seeks-piece-of-chatgpt-driven-ecommerce-sales/ Amazon Bulk Upload Improvements https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHR044TEY0VEJOVVM0VDdC Amazon's AI brand name tool now includes personality field https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHRVMzOERTVFI0RVZQS0VC Amazon's new guide helps you enroll in Brand Registry https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHM1lKV1I1OUZXR1g5QktZ FBA Inventory page updates will temporarily affect reports https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHS0pRWUQ5QjNRRVRFVDgy Use vacation mode to protect your Amazon account's health https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHSERQR1A5TlZOVFZOOFY5 In this week's strategy, Bradley shares a quick strategy for Amazon sellers to effortlessly convert their Amazon listings into TikTok Shop listings using Helium 10's Listing Converter tool, saving significant time and leveraging AI to optimize content for TikTok's unique format. This fast, bulk conversion process can help sellers tap into TikTok's growing e-commerce potential and even surpass Amazon sales. Thanks for tuning in to the show! If you found value in today's episode, be sure to subscribe, leave a review, and share it with a fellow E-commerce entrepreneur. For more tips, tools, and strategies to level up your e-commerce game, check out our other episodes and stay connected with us. Until next time, keep pushing forward and keep crushing it! In this episode of the Weekly Buzz by Helium 10, Bradley covers: 00:49 - Prime Day Results 04:54 - Prime Day and AI 07:13 - Chat GPT Ecommerce 08:41 - Chrome Ext for KSA 12:10 - Bulk Upload Improvements 13:18 - AI Brand Name Tool 14:33 - Brand Registry Guide 15:06 - Strategy of the Week: How to Convert Your Amazon Listing to TikTok Shop 17:20 - FBA Inventory Updates 18:36 - Vacation for Sellers

Serious Sellers Podcast: Learn How To Sell On Amazon
Weekly Buzz 6/28/25: Walmart & Target Summer Deals vs. Prime Day | New Amazon AI Tool | MCF Fees Waived

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Jun 28, 2025 20:37


Walmart and Target announced competing Prime Day sales. There's a new AI tool to optimize your listings in Seller Central, and Amazon is waiving some MCF fees for Walmart orders. These and more buzzing news this week!   ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos   We're back with another episode of the Weekly Buzz with Helium 10's Principal Brand Evangelist, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. Walmart, Target announce competing Prime Day sales https://www.retaildive.com/news/walmart-target-competing-amazon-prime-day-summer-sales-events/751328/ Amazon temporarily waives seller fee tied to Walmart orders https://www.supplychaindive.com/news/amazon-mcf-walmart-surcharge-waived/751236/ Amazon Seller Central: Update product listings with new Fix Recommendations tool https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHNU5XTFdHUVNUUzNNN0Ja Amazon Seller Central: Ensure compliance documentation comes from compliant labs https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHWE5LQVZaRjk3SkQ1NE41 Amazon Seller Central: Add or change price discounts in bulk with new template https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHRldHV0JMUk5HWUJNS1VT Amazon Seller Central: Quality guidelines for promotions https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHUVNMM1MzNzMyMzQ2SDVM Walmart testing ‘dark stores' to fill online orders, according to report https://chainstoreage.com/walmart-testing-dark-stores-fill-online-orders-according-report Wrap up the week with us as we share insights and highlights buzzing through the e-commerce world, preparing you for the upcoming trends and discussions. In this episode of the Weekly Buzz by Helium 10, Bradley covers: 00:54 - Big Box vs Amazon 02:22 - Training Tip: Index Checker 05:53 - Waived MCF Fees 07:22 - New AI Listing Tool 08:16 - New Compliance Req 09:22 - Helium 10 New Feature Alerts 16:25 - New Buk Template 17:19 - Promotions Guidelines 19:16 - Walmart Dark Stores

Serious Sellers Podcast: Learn How To Sell On Amazon
#671 – Helium 10's Big TikTok Launch | TikTok Boosts Book Sales | Prime Day Prep | Weekly Buzz 6/4/25

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Jun 5, 2025 27:05


Helium 10 just launched an entire suite of tools for TikTok Shop, Prime exclusive discounts, and how TikTok wants to be your next bookstore. These and more buzzing news on this week's episode! ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos We're back with another episode of the Weekly Buzz with Helium 10's Principal Brand Evangelist, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. Submit Prime-Exclusive Price Discounts for Amazon's Prime Day 2025 https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHR0FMQkJBTUg2UVlZSE1I TikTok Shop Wants to Be Your New Favorite Bookstore https://www.insidehook.com/books/tiktok-shop-your-new-favorite-bookstore TikTok Introduces AI-Powered Seller Assistant to Streamline In-App Shopping https://influencermarketinghub.com/tiktok-ai-powered-seller-assistant-in-app-shopping/ Our conversation takes a deep dive into the practical aspects of using AI-powered tools to transform your Amazon listings for TikTok Shop. We guide you through the user-friendly process of converting listings, selecting products, and setting up multi-channel fulfillment to ensure smooth operations. By connecting your Amazon inventory to TikTok Shop, sellers can optimize their formatting and streamline their expansion on this dynamic platform with confidence. In the quest to amplify your product's reach, harness the power of TikTok influencers with Helium 10's latest tool. Learn how to manage your inventory effectively to ride the wave of viral success and use AI features to identify influencers who best match your brand's needs. Finally, we spotlight the significant role of keyword rankings in driving sales, using real-world examples to show how strategic optimization through Helium 10's Cerebro tool can lead to improved business decisions. Join us as we explore these transformative strategies and the new Helium 10 TikTok suite of tools to elevate your e-commerce game. Ready to get started using these powerful tools for TikTok Shop? Get 10% off on the Helium 10 Diamond Plan for 6 months, use this special discount code TT10 In this episode of the Weekly Buzz by Helium 10, Bradley covers: 01:18 - Prime Day Discounts 03:06 - TikTok Bookstore? 04:42 - AI Seller Assistant 07:19 - TikTok Shop Course 09:18 - TikTok Profitability Calculator 11:00 - Connect Your TT Account 12:12 - Bulk Convert to TT Shop 15:17 - Connect MCF to TT Shop 17:23 - TikTok Influencer Finder Tool for Sellers 22:46 - Sales Fluctuations? Find out Why

Serious Sellers Podcast: Learn How To Sell On Amazon
#663 – Temu Halts Chinese Shipments, Temu and Shein Boost EU Advertising, & Amazon Reports on Tariff Price Changes | Weekly Buzz 5/7/25

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later May 7, 2025 21:33


Temu is halting shipments from China and Amazon is reporting on pricing changes on the platform due to the tariffs. This and more on this week's episode of the Weekly Buzz! ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos We're back with another episode of the Weekly Buzz with Helium 10's Principal Brand Evangelist, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. Temu halts shipments from China to US, shifts to selling from American warehouses https://www.usatoday.com/story/money/2025/05/05/temu-us-china-shipments/83456690007/ Shein, Temu ramp up advertising in UK and France as US tariffs hit https://www.reuters.com/business/media-telecom/shein-temu-ramp-up-advertising-uk-france-us-tariffs-hit-2025-05-05/ Amazon addresses tariffs, fulfillment as it reports Q1 sales growth https://www.digitalcommerce360.com/article/amazon-sales/ Introducing Amazon Haul – thousands of products for £20 or less, with the majority under £10 https://www.aboutamazon.co.uk/news/retail/amazon-haul-uk-affordable-products TikTok Shares Data on IP Detection and Shopping Safety https://www.socialmediatoday.com/news/tiktok-shopping-safety-ip-protection-report/747077/ How to use Prime Video's new 'Shop the Show' feature to discover products from your favorite series, movies, and live sports https://www.aboutamazon.com/news/entertainment/shop-the-show-mobile-shopping-prime-video Generate brand names with Amazon's new AI tool https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHSDVDRVVaNllNSDJWUlRa Road to Walmart's Open Call 2025 https://corporate.walmart.com/suppliers/investing-in-american-jobs/events/annual-open-call/open-call-2025 his episode is packed with actionable insights, including Helium 10 training tips from Bradley and Shivali. Plus, we present our all-new tariff hub—a one-stop resource for navigating the complexities of international trade. Whether you're an e-commerce veteran or a newcomer, these updates are invaluable in shaping your strategy. Tune in for an engaging session packed with strategic insights and valuable updates for sellers at every level in the e-commerce world. In this episode of the Weekly Buzz by Helium 10, Carrie covers: 00:50 - Temu Halts Shipments from China 03:50 - Shein and Temu Increase EU Advertising 05:47 - Amazon Reports Tariff Impact 08:45 - Amazon Haul UK 09:40 - TikTok Protecting IP 11:37 - Amazon Shop the Show 13:08 - New Amazon AI Tool 13:57 - Road to Open Call 15:43 - Training Tip #1: Child ASIN Sales Estimates 17:52 - Training Tip #2: Filter Amazon Brand Analytics Keywords 20:46 - Helium 10 Tariff Hub - h10.me/tariffhub

Serious Sellers Podcast: Learn How To Sell On Amazon
#662 - Helium 10 Amazon Chrome Extension Masterclass Part 1

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later May 3, 2025 32:33


This episode is part one of this two-part seller strategy masterclass that shows how to find product opportunities, keyword research, and spy on competitors using Helium 10's Chrome Extension. ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos Could the Helium 10 Chrome Extension be the secret weapon in your Amazon selling arsenal? In this episode, Carrie Miller joins us to unveil the transformative potential of this powerful tool for sellers at every level. With features like the Xray tool and ASIN Grabber, you can discover how to analyze sales, target PPC campaigns, and track competitor inventory with ease. Carrie shares her expertise, shedding light on identifying product opportunities and gaining insights into competitor strategies across platforms such as Amazon, eBay, Etsy, and Shopify. Explore advanced strategies for product analysis and competition monitoring with us. Learn how to leverage competitor inventory levels and keyword density analysis to uncover gaps in the market and optimize your product listings. We dive into the significance of understanding product variations, seller strategies, and fulfillment methods to enhance your marketplace positioning. Plus, we provide practical advice on utilizing tools like Helium 10 Alerts to stay ahead of the competition and maximize profitability. Our conversation also highlights the importance of optimizing product packaging, especially for those using Fulfillment by Amazon (FBA). Discover how small changes in packaging dimensions can significantly impact your profit margins and learn how to assess costs accurately using the Profitability Calculator. Whether you're a beginner or an advanced seller, this Helium 10 Chrome Extension masterclass offers invaluable insights into boosting your sales, optimizing advertising efforts, and much more. Don't miss the opportunity to elevate your Amazon business with these strategic tools and techniques. In episode 662 of the Serious Sellers Podcast, Carrie talks about: 00:00 - Seller Strategy Masterclass on Helium 10 Chrome Extension 00:29 - Leveraging Amazon With Chrome Extension 04:39 - Supplier Finder Chrome Extension Analysis 07:34 - Analyzing Product Demand and Competition 12:25 - Marketplace Analysis for Amazon Listings 15:06 - Product Analysis Strategies for Amazon 19:46 - Pricing History and Stock Monitoring 22:18 - Maximizing Profitability Through Packaging 23:44 - Amazon Profitability Calculator for TikTok Shop 28:58 - Product Bundle Strategy for Increased Sales 31:25 - Chrome Extension Masterclass Part Two  

Serious Sellers Podcast: Learn How To Sell On Amazon
# 653 – New AI Amazon Search, Prime Day Deals Details, and AI Images for E-commerce Sellers | Weekly Buzz 4/2/25

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Apr 2, 2025 19:38


This week on The Weekly Buzz: Amazon's new AI helps shoppers find products by interest, Prime Day deal details revealed, and how AI images are reshaping e-commerce. ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos We're back with another episode of the Weekly Buzz with Helium 10's Principal Brand Evangelist, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. Amazon's AI-powered ‘Interests' feature automatically finds new products that match your passions and hobbies https://www.aboutamazon.com/news/retail/artificial-intelligence-amazon-features-interest Get ready for Prime Day: Deal scheduling is now open for our longest US Prime Day event ever https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHUDNTNVRVU05QWUJITUJN Walmart Seller Summit 2025 https://www.walmartmarketplacesellersummit.com/event/adb13902-f010-48fe-96c0-64f9d165dba5/welcome Drive business-to-business growth with new Business Price action panel https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHWFpCWVRQSkJIRU5ERlk1 Major Temu move announced for millions of Australian businesses from today https://au.finance.yahoo.com/news/major-temu-move-announced-for-millions-of-australian-businesses-from-today-211318441.html Then, we explore the latest updates from Helium 10, with Shivali Patel introducing four new feature alerts. The search query analyzer now supports multiple marketplaces and offers the ability to save filter presets for efficient business management. Integration with Helium 10 Ads allows for enhanced PPC metrics visibility. Lastly, the product launchpad tool is enhanced with adjustable rules, enabling users to tailor the tool to better fit their business strategies and preferences. This week's strategy highlights Helium 10's new Search Query Analyzer tool, which simplifies filtering and analyzing Amazon search query data. Unlike Seller Central, this tool allows users to compare multiple products, track high-converting keywords, and assess conversion rates against market averages. Additionally, Bradley Sutton will be speaking at two upcoming conferences: Amazon Business Know-How in Warsaw, Poland (April 24-25) and Amazing Days Summit in Sofia, Bulgaria (April 25).   In this episode of the Weekly Buzz by Helium 10, Carrie covers: 00:54 - Amazon's AI Interest Feature 02:54 - Schedule Prime Day Deals Now 06:00 - Walmart Seller Summit 2025 06:56 - AI Images 09:20 - New B2B Price Panel 10:36 - Temu Open to Australian Sellers 11:03 - Helium 10 New Feature Alerts 16:04 - Strategy Of The Week: Search Query Analyzer Data Imports

Serious Sellers Podcast: Learn How To Sell On Amazon
#640 - Flip App - A Hot New Marketplace You Aren't Selling On

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Feb 15, 2025 33:15


In this episode, Carrie Miller reveals a new secret marketplace where she sells 30 units daily and shares powerful health hacks that kept her feeling her best for 3 years. ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos Join us as we welcome Carrie Miller, Principal Brand Evangelist at Helium 10, back to the show, where she shares her exciting journey navigating the e-commerce landscape. Carrie has been thriving on a lesser-known platform called Flip, selling an impressive 30 units daily. She talks about her strategic approaches, including leveraging product inserts to collect customer emails, which has significantly boosted her Shopify sales. Additionally, Carrie shares insights into her ongoing ventures on Amazon with two family brands and her exploration of TikTok Shop, while addressing the challenges she faced with Walmart listings and her plans for improvement. Explore the world of e-commerce with us as we discuss the rising trend of social media platforms becoming major shopping hubs. We talk about a popular new app that's capturing the attention of sellers and influencers alike. The app allows anyone to earn commissions by creating product-related videos, providing exposure and sales despite daily unpredictability. The conversation touches on the potential shift of influencers to this platform due to TikTok bans, and the exciting opportunities this presents for sellers seeking to diversify their strategies. Listen in as we analyze the complexities of manufacturing and logistics within e-commerce, focusing on Carrie's decision to move to a closer 3PL in Reno for enhanced inventory flexibility. We discuss the challenges of transitioning into a Flip influencer and the potential for earning extra income through creative content. The conversation also highlights Carrie's experience with manufacturing decisions, from Turkey to future plans in the U.S., and the strategic use of Helium 10 tools to optimize product listings and maintain a competitive edge. Finally, we touch on health hacks with the powerful benefits of black seed oil and the latest features of Helium 10 that aid sellers in maximizing their marketplace success. In episode 640 of the Serious Sellers Podcast, Bradley and Carrie discuss: 00:00 - New Marketplace Success and Health Hacks 02:28 - Warehouse Logistics Flexibility and Accessibility 05:16 - Introduction to Flip Platform for Sellers 06:41 - E-Commerce Success Strategies 08:58 - Social Media Platform Migration and Influencers 14:58 - Manufacturing and E-Commerce Strategy Analysis 15:47 - Making Money Through Social Media Platforms 22:14 - Strategies for Keyword Analysis and Advertising 26:07 - Navigating Amazon-Selling Challenges and Strategies 29:35 - Carrie's Health Hacks 30:23 - Favorite Helium 10 Features Discussion

Serious Sellers Podcast: Learn How To Sell On Amazon
#625 - Off-Platform & Amazon PPC Strategies

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Dec 24, 2024 27:50


In this episode, our expert guest answers your Amazon PPC questions. Learn how a seller scaled from $200K to $4M during Black Friday and Cyber Monday. Get actionable tips to optimize holiday sales and achieve remarkable growth!   In this episode, our expert guest answers your Amazon PPC questions. Learn how a seller scaled from $200K to $4M during Black Friday and Cyber Monday. Get actionable tips to optimize holiday sales and achieve remarkable growth! ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos What if you could transform your holiday sales from hundreds of thousands to millions? Destaney Wishon of BTR Media, our expert guest, reveals the art of crafting your own demand and skyrocketing sales with strategic off-platform investments, such as TV and video ads. We dissect the tactics that took one brand from $200,000 to a whopping $4 million, focusing on differentiating branded and non-branded sponsored product campaigns, and structuring these campaigns based on search intent to maximize their impact. We also break down Amazon advertising strategies for those looking to boost performance and profitability. Discover how to make the most of tools like the Search Query Performance report and Amazon Marketing Cloud for comprehensive insights into conversion rates. Learn to balance profitability with traffic through dual campaigns, explore the potential of DSP for bigger budgets, and navigate the nuances of keyword targeting. With Destiny's insights, you'll be equipped to optimize your strategies using metrics like TACoS and tools like Helium 10 Adtomic for periodic assessments. As we explore the intricacies of Amazon PPC campaign optimization, we cover everything from keyword volumes to match types. Learn how to effectively manage budgets with keyword volume, and understand the importance of automatic and manual campaigns, especially for new product launches. We also touch on the importance of influencer collaborations and product targeting to improve conversion rates in high window-shopping categories. Join us as we conclude with a special Q&A, where Destiny continues to share her expertise and engage with our community. In episode 625 of the Serious Sellers Podcast, Carrie and Destaney discuss: 00:00 - Strategies for Amazon Holiday Sales Success 00:35 - Welcome to TACoS Tuesday 06:17 - Optimizing for New Product Launch Strategies 10:26 - Optimizing Amazon PPC Campaigns for Higher Sales 16:56 - Amazon PPC Campaign Optimization Strategies 17:57 - Optimizing Keyword Match Types in Campaigns 21:14 - Influencers and Organic Sales on Amazon 27:02 - More Q&A and Follow-Up Questions Transcript   Carrie Miller: In this week's episode of the Serious Sellers podcast, we have expert Destaney Wishon with us and she's answering all of your questions, and we're going to be talking a little bit about Black Friday and Cyber Monday and how one of her clients actually went from $200,000 to $4 million this holiday season. This and so much more on today's episode of the Serious Sellers podcast.  Bradley Sutton: How cool is that? Pretty cool, I think, think. Hello everybody, and welcome to another episode of the Serious Sellers podcast by Helium 10. I'm your host, Bradley Sutton, and this is the show. Well, that's a completely BS-free, unscripted and unrehearsed organic conversation about serious strategies for serious sellers of any level in the e-commerce world, and this episode is our monthly live TACoS Tuesday show, where we talk about anything and everything Amazon and Walmart PPC and advertising related with different guests, and today's host is going to be Carrie Miller. So, Carrie, take it away.  Carrie Miller: Hello everyone, Welcome to TACoS Tuesday. We have our expert guest here, Destaney Wishon. Thanks so much for joining us, Destaney.  Destaney: Happy to be here. Very excited. I mean the chaos of the holidays Black Friday, Cyber Monday, what better time to get all your questions in?  Carrie Miller: Yeah, exactly.  Destaney: On our end, almost across the board, we saw Amazon's extending this holiday period, you know, taking some pressure off of their shipping for two days. So for the first time ever. You know, if we're just comparing Black Friday to Black Friday, year over year, this Black Friday was a little bit lower, but the overall holiday period was up. I don't know if consumer sentiment around shopping is higher, but sales were almost incredible and I would say our ROAS was pretty in line. We had one brand go from $200,000 to $4 million in sales month over month. It's obviously a giftable item, but it was pretty crazy to see that. So it's been really strong now. Carrie Miller: Oh, that's amazing.   Destaney: Didn't run deals whatsoever. You did nothing for lead-in CPCs are up and your sales weren't that much stronger. But for the brands who leaned in, they did fantastic.  Carrie Miller:  That's amazing, was there a specific strategy you think that they changed, because that's a pretty substantial jump.  Destaney:   They did a fantastic job. And this is kind of the new topic I've been coining in my training is when you list on Amazon, you're just capturing the demand. Amazon's doing all the work. They're driving the people that are searching for your product. You're just, you know, you got a little bucket and you're capturing it.  Carrie Miller: Yeah Destaney: What they did incredible was they created their own demand, so they went off platform, they invested in TV and video and they educated their customer based on why they need to buy their product. So when Black Friday, Cyber Monday came along and they typed in their search term, they stood out in the page because the customers were already familiar with their products.  Carrie Miller: Wow, that's, that's pretty incredible. Yeah.  Destaney:   Yeah, it was insane to watch.  Carrie Miller:  I was. I've been curious about the tv ads and how. You know how those are going for people, so that's sounds like they. You can do a really good job with them, depending on- Destaney: 100%. We're seeing a lot of success. It's also just like rewiring your brain. I think a lot of brands are spoiled because sponsor products are so successful. But I'm like, of course they're successful, a customer's already planning on buying you. You didn't do any work, you just fit on a keyword. Like Amazon did the work of bringing people on the platform. Carrie Miller: Very true, so would you like to get on and start answering some of the questions from the audience?  Destaney:    Let's do it. I mean, typically these run over, so we might as well start strong.  Carrie Miller: Well, yeah, okay, this is from Spencer, and he says What is considered best practice for branded sponsored product campaigns. Do you make a separate campaign for each SKU or do you make one campaign and put all the SKUs in it?  Destaney:     It kind of depends. Your branded searches aren't always the same, right, if someone's typing in Coca-Cola Diet Coke versus regular Coca-Cola, you can change your strategy. So we segment based off search intents. We almost always separate branded versus non-branded, like that is table stakes. You have to separate branded versus non-branded campaigns. But when it comes to lining up your SKUs, we depend on search intent. But also from a reporting perspective, it's sometimes nice to break out into single SKU campaigns because then you can look at your TACoS per brand and you can say you know SKU A is doing really well. Maybe I should increase my branded search investment on this SKU and increase my budget on that campaign while pulling back on my branded investment for SKU number two. Breaking out into single SKU campaigns as a whole just makes it really easy to control your budget distribution if you have good naming and good organized campaign structure.   Carrie Miller:   Daniel says afternoon. Is there a I think it's morning for me, but afternoon probably for you guys Is there a golden ratio of CTR to CVR for measuring effectiveness of ad campaigns? Destaney:   I'm not going to give a golden ratio per se because it's really dependent on category. Click-through rate's also really difficult because it depends on things like pricing and reviews. So your advertising is going to be influenced by that. Same for your conversion rate, but your conversion rate. You can figure out what your category is converting on really easy using tools in Adtomic or using the search query performance report and clearly see using brand metrics. Hey, my category is converting at 20%. You should be converting better than category average, like that's kind of the standard. If you're going to increase your ad investment, you need to be converting better than category average. That being said, again, it's also dependent on search intent. Probiotics is going to be a lot more expensive than probiotics for kids back to school, right? So you can't just blanket look at your conversion rate across the board. You have to understand intent.  Carrie Miller:   Awesome. Okay, let's go to Joshua. He says if you came to Helium 10 from an agency and had hundreds of their old campaigns in your account, what is the best practice? Should I delete all of the non-performing campaigns and start over? I am not sure how to proceed. Destaney:   Great question. No matter what software you're transitioning to or an agency you're transitioning to, we don't ever recommend just pausing everything and hard stop. It's really bad for relevancy and it's difficult for the transition. What we do recommend doing is pulling your search term report for the last 60 days. Pull out all of your keywords that are successful and build them out into the new structure that you want to move forward with using the new software and then slowly rolling those out at the same time. As your new campaigns pick up traction, you can slowly pause out your old campaigns that are maybe a bad structure or maybe they're a weird single keyword structure that you don't want to move forward with. You slowly transition them over. First thing pull all your good keywords. Second thing pause all your bad keywords. Third thing slowly launch and transition your budgets over from old to new.  Carrie Miller:     What are the best practices for 2025 for new product launches. What's changed? I mean, I don't know if that's in regards to that's what I would put it, as I think.    Destaney:     I mean I don't know if that's in regards to me, but I would put it as yeah, I think quite a few things have changed. In terms of product launches, I would say driving external traffic is still doing really, really well and something that I think needs to be leaned into. A lot of brands cannot afford the CPCs in the category on a product that has zero reviews, so any way you can use external traffic that's maybe a bit cheaper to get your reviews up before leaning really heavy into Amazon advertising is a little bit more profitable. I would also say we're seeing this transition to creative matters so much more. So, making sure your click rate and conversion rate is good with your main image, but on the Amazon advertising side, really focusing on your sponsor brands, your sponsor brands video, your headline search ads, anything that makes you stand out on the Amazon advertising side. Really focusing on your sponsor brands, your sponsor brands video, your headline search ads, anything that makes you stand out on the page, because when you're launching, you don't stand out on the review perspective, so find unique ways to stand out within the search results.  Carrie Miller:   My product launched in October and I'm struggling to get sales. I've been using auto and manual campaigns, spending between 30 to 50 per day on a $20 product. I've launched the product in another territory where it's selling well. So feel confident with the product and listing. Any suggestions? Destaney:   Yeah, so I would say the first thing is to look at the keywords and really make sure they're the right keywords. Type them into Amazon. Do you see similar products? Once you see similar products, are those products priced at the same as you or are they cheaper than you? Do those products have a lot more reviews than you? Figure out the competitive advantage that they may have over you and improve your listing in that way. On the advertising side, it's really as simple as again looking at the keywords and trying to expand the keywords in which you have that competitive advantage and then optimizing your bids to make sure you can be profitable. The biggest thing, though, I would say, is understanding that competitive advantage. When you type in your main keyword, what do your competitors look like? What's the price? What's the reviews? Is the main image different?  Carrie Miller:   And the next question is from an Elite member of ours. Hi, Andrew. For SB product collection campaigns we find basically all our sales come from top of search. Is that common? Also, is it worth spending time bidding on other placements for those campaigns? Great question.  Destaney:    In general, I would say it is common. If you think about how the search results are set up on desktop and mobile, what is the biggest ad on the page? It's the sponsored brand top of search ad. The headline ads, the sponsored brand ads on the product detail page are typically video. It's not typically product collection, it's sometimes store spotlight and video. The only other sponsored brands that show up on page one are way down in the middle of search, sometimes the bottom of search. So this is very typical, not surprising. You can bid on the other placements. It's not going to drive a huge difference. Just know that the majority of your traffic and visibility comes from top of search because that's where all of the customers are clicking and viewing before they scroll down the page. Carrie Miller:   All right. The next one is from Keith. He says my BSR is improving and my PPC is converting. However, the organic ranking for my main keywords are not improving much. Any advice on how to improve rank?  Destaney:    Yeah, the two biggest factors that you can then break down is sales velocity or conversion rate. So again, figure out your category conversion rate. That's super easy with brand metrics, insights and planning or Helium 10 Adtomic, it's Amazon given data, it's first party data. So look at brand metrics. If you're converting lower than your category, you're going to need to drive a lot more traffic to your category, so you're probably going to need to spend more in order to improve that organic rank. On the flip side, let's say that you are spending more than the category or driving more in the category. Then it comes down to again like improving that conversion rate. It's traffic or conversion. Those are the two levers you really need to consider. So again, traffic the easiest thing to do is spend more it's not always the best answer or improve your listing and convert better, so that way you can easily spend a little bit more.   Bradley Sutton: Did you know that just because you have a keyword in your listing, that does not mean that you are automatically guaranteed to be searchable or, as we say, indexed for that keyword? Well, how can you know what you are indexed for and not? You can actually use Helium 10's index checker to check any keywords you want. For more information, go to h10.me/indexchecker. More information go to h10.me/indexchecker. Carrie Miller:    Hello, 80 to 90% of my PPC campaigns coming from SBV. I see the CPC and SBV a lot lower than sponsored. I am thinking to double down on I'm assuming that's sponsored brand video and let the SP sponsored on the second plan. Would that be a good way of going?  Destaney: This is. I'm not going to say this is wrong, but this is really really unusual to see because on page one there's one sponsor brand video ad, so it's very limited in terms of advertising inventory. On page one there's 15 to 20 different sponsor product camp placements, so almost actually across the board. As an agency with over $100 million in spend, 70% of sales almost always come from sponsored products because they have more real estate and inventory on the page than anything else. Very unusual. Also, sponsored brands view can get competitive really fast because since there's only one placement on page one, when everyone starts increasing bids for that placement, you can kind of lose control as CPCs go up and you're going to lose a lot of your sales velocity. So I love sponsored brands video. It's a great format, but it's very, very limited in terms of advertising inventory and you should be investing more in sponsored products. That is, across the board, the highest sales driving tactic because there's so many more sponsored product placements than anything else.  Carrie Miller: Keith says or asks what is the best way to check my conversion rate versus competitors on keywords?  Destaney: I would say your search query performance report is probably like one of the easiest ways as a whole to look at search query performance. It's not specifically related to advertising. When you're specifically looking at advertising, you can't compare directly on the keyword level. You can look at it at the subcategory level but you cannot see directly on the keyword level. You have to use SQP and then overlay it with the rest of your data.   Carrie Miller: How can you measure the effects of having a loss leader to help bring in additional traffic into your brand or variation listing?  Destaney:    Great question. I would probably dive into AMC for a lot of that. AMC is going to help you understand if someone clicks on one product, do they then end up buying another product? That's the easiest way. Without that, you could probably use depending on where you're advertising the sponsor product to advertise product report to see if people are clicking on one and then buying another. That's a really easy way to justify. It's just limited to only your advertising data where, if you use the appropriate AMC report, then you're gonna be able to see all of your organic data and that's gonna help you understand much better.    Carrie Miller: My sponsor campaigns are doing well when I have a lower bid. Whenever I raise my bid to try and get more juice out of them, my budget gets blown and they become unprofitable. Do you know what I should do in order to make this work for me?  Destaney:    There's really no perfect answer here. I mean is the balance that is Amazon advertising. One of the things that we do to help this is we'll create two campaigns with the same keywords. One of our campaign will be lower bid, focused on profitability, and the other campaign will be higher bid, with focus on sales, and we'll shift our budget back and forth. You know, 70% of our budget is going to go to profitability, 30% of our budget is going to go to the high traffic. That way we're not having to constantly fluctuate our bids. This kind of allows us to move the budget from both to maximize profitability and then, when we're done with that, it's okay, we can shift more and turn on higher sales. It's just easier budget distribution. The other things that you could look at is your bid management strategy. Maybe there's a better middle ground. Are you optimizing for placements? Are you moving broad phrase and exact? Sometimes your long tail keywords are going to be a little bit cheaper from a CPC perspective, so you're going to be able to drive more profitability from your long tail keywords. All of those additional measures are going to be hugely beneficial for the strategy.  Carrie Miller:   The next question is what's your take on DSP and data from AMC?   Destaney: I'm going to start with data from AMC, because it is now available for everyone. Brian Lee asked later on in the chat who can use AMC. Helium 10 has actually rolled it out, so you first need to request your instance being set up, but you do not need to run DSP ads to get access to AMC now. AMC is basically analytics and audience platform that just gives you a ton of insights into your Amazon advertising data. If you're not incredibly familiar with Amazon ads, it's gonna be probably a shiny object syndrome and I don't recommend you dive into it just yet. But if you understand sponsor brands and sponsor display. The second part of this question is what's my take on DSP? DSP has a bad reputation in the space because agencies and or Amazon managed services haven't been running it well, but DSP as a tool is incredible. It's one of the most powerful Amazon advertising tools out there, I would say, if used appropriately. You do need to be spending at least $10,000 on DSP a month for it to make sense, but DSP is incredibly, incredibly powerful for brands that are ready for it.  Carrie Miller: What do you recommend for Ad campaigns when you have separate listing variations. Do you recommend to merge or manage in each campaign??   Destaney: Again, it depends on search intent. In my opinion, if I have a black t-shirt versus a red t-shirt, and that's how they're variated, I like to separate out my campaigns so I can create search terms based off the variations. So I can create search terms based off the variations. If my only variation difference is size. No, not size price $20 variation, $10 variation I may not segment them. I would typically put my lowest price first because that's going to have the highest click-through rate and then lead customers to my other variations. If it's flavor variations, weight variation, something with different search intent, I recommend segmenting campaigns so you can curate your keyword experience.   Carrie Miller: What is a good way to determine keywords that you are ranking for, then comparing them to PPC campaigns to determine which keywords you may not be advertising for? Any quick way to do this.  Destaney:   Quick way is the fun part of this question. So the biggest thing I would say is to 100% 80-28. We kind of look at if we're ranked in the top four. We're going to pull back on sponsored product spend and move budgets to our sponsored brand, so we're winning the top of search and showcasing our brand. That's our overall strategy. You can use TACoS correlation to do this. If you have a TACoS objective, you'll see that when you spend on a sponsored product ad that you're ranked for, your TACoS is going to increase because you're cannibalizing your organic sales. So you can almost use TACoS as a lever to push and pull. It's not a perfect solution but it will help. The second thing to do would be to dive into you know, using Helium 10 and on a monthly, quarterly basis, pulling probably those terms, that on average you're above number four, number eight on, and then we create segmented campaigns for ranking that we can turn on and off as needed. So I don't want to turn off that keyword as a whole, I just want to lower the bids. So I'll shift my budget for my ranking campaigns to my profitability campaign. So I'm still running, but I'm not showing up in the top four sponsored ad placements.   Carrie Miller:    Jason says what is an optimal amount of keywords per exact campaign. I started with 15 or so, but as keyword harvesting creates new targets, the list has grown quite a bit. Break them into new campaigns question.  Destaney: Absolutely I personally don't love harvesting new keywords into an old campaign because it's going  change the performance of your old campaign right. If you have 10 new keywords that aren't proven, then your overall campaign may stop, start performing worse. So 15 is a great number. This is one of those fun like depending on what influencer you follow in the space, you're going to get a different number. It's really dependent on your budget. You know we've had brands that are spending a million dollars a month and they're able to have 100 keywords in a campaign because their campaigns had a thousand dollar budget. So we could afford from a budget perspective to drive traffic to every keyword. If you don't have that budget and you're only at $100 a month or a day, then you're going to need a lot smaller group of keywords to make sure you're collecting data on those keywords. So start with 15, maybe go to 20 to 30, depending on how high you want your budget to be, but then always break them out to new campaigns past that point.  Carrie Miller:   Are exact keywords generally expensive than broad? What, according to you, is the right mix of keywords, match type within a campaign and how many can should be added? Destaney: This is a fun one. There's a ton of misconceptions around this. In my opinion it just depends, because it's an auction model. If someone is bidding more on their exact match term than they are their phrase match, then maybe your exact match keywords are more expensive because your competitor is bidding more. We test all three match types across the board. They all three run in a very similar ACoS or ROAS because we control the bids to what's converting best at that certain point in time. I think for us, phrase match is one of our highest selling match types right now because broad sometimes goes too broad and doesn't convert as well. Exact match typically converts the best but can be the most expensive. If we're in a category where our competitors are bidding a lot more on exact, highly recommend running all three. Later on, someone asks can you put them all in the same campaign? You can. It's not necessarily going to hurt. We break ours up most of the time. There's instances where we won't, just so I can control again where my budget's going. But we continue to test every single keyword and every single match type and then just negate and or pause or lower bids depending on the performance in the CBCs.  Carrie Miller: I recently launched, about two weeks ago. I'm running an automatic and manual campaign. Is there any other campaigns I should be running? Destaney: No, I'd say that's fine unless you have a really high budget and look at maybe video or sponsored brands. Those are going to do really well for you. It's unique advertising inventory but considering it's only been two weeks, I think an auto and a manual is good. An auto is going to be used for keyword research and data collection for you. Use your manual campaign to really control where your traffic's going and then just continue adding those automatic keywords you're finding into your manual campaign.  Carrie Miller: Mike says, I'm in a category where there's a lot of window shopping, so my advertising spend is high as lots of clicks, no and low sales. Long tail keywords have low traffic and the keywords with higher search volume are very general, expensive and saturated by competitors. Any other strategies to consider?  Destaney:   Yeah, I would say, like the home decor, apparel, puzzles those categories can be really difficult because of the window shopping. So you got to think how do you stop someone from window shopping? Video does really really well because then you're educating them on why your product's better and why they're interested. And the good thing with sponsor brands video is if they're just watching the video you don't get charged. You only get charged if they clicked, and if they click they're interested. But again, I'd put this back on you to ask why are people clicking on your listing but not buying? Like even in high window shopping categories, you need to have a competitive advantage. The second thing I would say is product targeting, sponsor product product targeting, sponsor display product targeting can do really well. Target all of the competitors who have lower reviews than you, a higher price point than you, worse reviews than you. These do really well in window shopping categories because, as you mentioned, people are looking at competitors and then clicking on other listings and other listings. So this is a good opportunity to kind of take advantage of that mentality.  Carrie Miller:   Would you also say influencers are probably really the best way for those particular categories.  Destaney:  Yeah, I think influencers do really well because they're again, it's the same as the video concept. You don't want to just capture the demand and be compared to every other product in your category by price or reviews, which is what Amazon's known for. How do you educate a customer on why they need your product before they even click? Influencers, video ads, off-platform traffic does that job.  Carrie Miller:   Do you think Amazon rewards or gives more ranked juice for organic sales more than PPC sales, or do they treat them the same?  Destaney:    I would probably say more to organic sales. This is why your big retail brands your Johnson and Johnson's, your Pepsi or Coke's can get away with having listings that maybe aren't as fantastic because their organic conversion rate is so much higher, right? Even before they were spending a ton like seven years ago when I got started in this space those brands did so well because their conversion rate was higher. Customers were searching for their brand name and buying right, so their organic is already inflated and doing much better. Nowadays, PPC of course plays a role, but Amazon knows that they're going to max out on how much PPC opportunity they can have within the search results, so I think organic is weighted a little bit heavier in terms of conversion rate and click-through rate.  Carrie Miller: Do you ever increase budget on a PPC campaign, even if it isn't maxing out?  Destaney: It doesn't hurt. I don't think it necessarily helps. It can. I've seen a few people kind of make statements like I ran a campaign at $50 a day budget and it did nothing. When I increased it to $500 a day it did something. I've never really seen that, but it doesn't hurt anything. Carrie Miller: Joshua says wait. So I thought it was best practice to segment campaigns, as in keywords and such, to determine the performance. So is it best practice to clump keywords together for campaigns in groups of 10 to 15?  Destaney:   It doesn't really matter. Single keyword campaigns are okay, they don't hurt, but they're a pain to scale. We have brands that have 500 keywords doing well, so I'm not going to create 500 campaigns when it doesn't drive that much added value. We do 10 to 15 because it's controllable, it's easy to scale, it's easy for us to build out. Because it's controllable, it's easy to scale, it's easy for us to build out. In an absolutely perfect world, single keyword campaigns could be the best solution, the most value added, because you can do your placements at the same time, but they're not scalable for most people. Most people don't have the operations to run it appropriately and the software's out there that are recommending single keyword campaigns have a really terrible bid management strategy that doesn't make sense for them. So I would say if you're a small brand, only have one product, go ahead and run single keyword campaigns if you want. Just make sure you have a good system for naming and structuring.  Carrie Miller: This is a good question. If you're new to Helium 10 Adtomic, what's the best place to start? I feel overwhelmed by the complexity of the system.  Destaney:   I would start by saying that that is the nature of Amazon and Amazon probably going to feel overwhelmed. So the biggest thing is to actually go through, like the videos that are directly within Adtomic. Like that's what I would say one of your best bets and start learning each piece individually. That's something that I kind of got overwhelmed with, like in the beginning. Keyword research and bid management that should be our core focus when it comes to advertising. So go through those segmented videos and help yourself understand the system that way. Do you have anything else, Carrie?  Carrie Miller: Yeah, I mean we do have kind of a PPC Academy. If you are a paid subscriber to Helium 10, you can go into that course. But Bradley also has done some. He did some masterclasses on Adtomic and then there's also kind of learn videos, like you were saying, just like watch those little videos for each different thing within the actual tools. There's kind of little training videos. I would suggest doing that. We also have it in our academy. We have videos in our academy that show you how to use Adtomic.  Destaney:   General, it just takes time and, to not get overwhelmed, you have to hop in and you have to test and learn. By the time you learn something Amazon will change some button or some switch. So don't get overwhelmed by like. We have incredible comments and questions that are being asked that I would say are pretty advanced here. So, like, don't get overwhelmed by all of that. Just start simple, start small and you'll figure it out as you go. Carrie Miller:   I think we'll do maybe one more here. I think this is a good one. I use Cerebro to extract keywords from competitors ASINs and then include those as exact and phrase match within the same campaign. As a result, my campaign sometimes ends up with 500 plus keywords. Is this approach okay, or should I create smaller, more segmented campaigns? Destaney:   I'm going to assume what's happening with your 500 plus keywords is only 10 of them are actually getting impressions and clicks. That is the problem with that strategy. Unless you have a thousand dollar a day budget, you cannot afford the data across all those keywords. And what I mean by that is the industry standard is you need anywhere from 10 to 20 clicks per keyword before knowing whether or not it's a keyword that can be optimized right. So let's say 10 clicks at a $1 bid across 500 keywords. I can't do that math. What is 500 times $10? Like 5000?  Carrie Miller: Yeah.  Destaney:  Please, you guys I just got the zeros. This is one of those memes I was like what is the most embarrassing thing you typed into your Amazon or your calculator this year? I was about to say you cannot afford to collect data on all those keywords. You're going way too big and you're going to have campaigns that only have 5 to 10 keywords getting clicks, because that's where all of your budget's going. Your budget's only going to go to those keywords. Amazon's not going to spread it across all of your keywords. So there's no point in doing any of that keyword research when 480 of those keywords you cannot afford to get impressions on. That is why we break them out in a segmented campaign. So I can have a $10 campaign focus on one to two keywords, collecting data. I can turn on and off as my keywords are successful versus your 500. Again, you can't necessarily afford it unless you're going to be spending 5 to $10,000 to collect data on all of those terms.   Carrie Miller:   All right, I think that's the last question. I think you've done an amazing job for pretty much 45 minutes straight answering questions. So thank you. And Andrew says Destaney is the GOAT. And then Cory said “Agreed, this is awesome!”. So thank you so much for joining us for TACoS Tuesday and thank you to everyone in the audience. We had lots of I mean, we still have questions we haven't answered. I'm sorry about that. We just don't have time to do all of them every single time, but if you join next time early, you can get your questions in early, right when we start and get them answered. But thanks again for everyone who joined and also Destaney. If anyone wants to reach you, where can they reach you? Destaney:    Facebook or LinkedIn is probably the easiest. I see a few like good questions that came in last minute. Cory Benson, like all of my content is pretty much on LinkedIn, based around your question, so feel free to follow me on either of those platforms or reach out in the Helium 10 groups. I'm pretty active in those groups, so if you have any questions that we missed, we'd love to hop in and help.   Carrie Miller: Yeah, if you're not following Destaney on LinkedIn, you're missing out, so you got to go go follow her there. So, all right, thank you again, and we'll see you all again next time on TACoS Tuesday.

Serious Sellers Podcast: Learn How To Sell On Amazon
Helium 10 Buzz 12/5/24: 2025 Amazon FBA Fees | Biggest Black Friday-Cyber Monday Ever | Bundling Policy Updates

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Dec 5, 2024 16:27


In this week's buzzing episode, new updated Amazon FBA fees for 2025, the results of Black Friday and Cyber Monday 2024, and reimbursements for coupons for sellers. e're back with another episode of the Weekly Buzz with Helium 10's Principal Brand Evangelist, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. Updates to 2025 fees for Buy with Prime, Multi-Channel Fulfillment, Amazon Warehousing and Distribution, and Supply Chain by Amazon Managed Service Amazon's Black Friday Week and Cyber Monday deal event was its biggest Thanksgiving holiday shopping event ever https://www.aboutamazon.com/news/retail/black-friday-sales-results-amazon-online-shopping Walmart Marketplace Records Record Black Friday-Cyber Monday Sales https://www.pymnts.com/walmart/2024/walmart-marketplace-records-record-black-friday-cyber-monday-sales/ New Feature to Edit Coupon Discounts Sellers are now able to increase discount amounts for active coupons without the need to recreate the coupon. This feature makes it easier for you to manage your promotions and helps you to adjust to changes in inventory levels. Limited-time coupon fee reimbursement for new FBA selection From now through January 31, 2025, sellers will receive an automatic reimbursement of the $0.60-per-redemption coupon fee for coupons on newly launched Fulfilled by Amazon (FBA) selection. The promotion applies to FBA offers on products that first became buyable after November 2, 2024. Reimbursements will be automatically disbursed to your Seller Central account by February 28, 2025. Amazon's note on the recent Product Bundling Policy update This episode also introduces new features from Helium 10, including updates to our Profitability Calculator for TikTok influencer promotions, which could be a game-changer for sellers looking to expand their reach. Additionally, we discuss the innovative Listing Builder AI's keyword performance feature, which offers in-depth insights into keyword usage and optimization strategies, empowering sellers to enhance their Amazon product listings effectively. Tune in again next week to stay ahead in the ever-evolving landscape of Amazon, Walmart, and the E-commerce world. In this episode of the Weekly Buzz by Helium 10, Bradley covers: 00:45 - 2025 Amazon Fees 04:04 - Biggest Ever Black Friday-Cyber Monday 06:22 - Walmart 3P Record Growth 08:21 - Edit Coupon Discounts 09:05 - Coupon Reimbursements 09:55 - Bundling Policy Update 12:20 - Helium 10 New Feature Alerts 14:01 - Training Tip: Listing Builder - Keyword Performance ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On Youtube: youtube.com/@Helium10/videos Transcript Carrie Miller: New Amazon fees for 2025, the results of Black Friday and Cyber Monday, and reimbursements for coupons for some sellers. All of this and more on this week's episode of the Weekly Buzz. Bradley Sutton: How cool is that? Pretty cool, I think. Hello everybody, and welcome to another episode of the Serious Sellers Podcast by Helium 10. I'm your host, Bradley Sutton, and this is the show. That is our Helium 10 Weekly Buzz, where we give you a rundown of all the news stories that are going on in the Amazon, Walmart and e-commerce world. We highlight the latest new feature alerts from Helium 10, and we review a training tip of the week that'll give you serious strategies for serious sellers of any level in the e-commerce world. Now, today, our host is going to be Carrie Miller. So, Carrie, take it away and let us know what's buzzing. Carrie Miller: All right, let's go ahead and get into the first article, which is about Amazon fees that are starting in 2025. So there's some more fees that have come out and there are some increases and there are some discounts in fees. So let's go ahead and go over what was posted in Seller Central. Now, in this first section here, they actually talk a lot about all the things that they've done to improve all these different services over the last year, and so you've got all that information. But then, if you scroll further down, it gets into the nitty gritty details, which is what I wanted to share with you today. And so the first thing that they talk about is AWD, which is Amazon Warehouse Distribution, which they seem to want to incentivize sellers to use AWD. And so here is the update A new AWD smart storage option will provide a 10% discount on your AWD storage fees If you maintain sufficient levels of inventory. This discount brings fees down to as low as 43 cents per cubic foot per month, and Amazon will also separate the AWD processing fee into inbound and outbound processing fees, rather than the current approach, which is charging both together. So these changes are effective April 1st of 2025. And for details you can actually go and there's a link there, and so this should be in your seller central. There's a link to more of details about the fees, all right, so the next one is MCD, which is multi-channel distribution. Okay, so MCD outbound transportation fees will move from a fixed fee to a distance-based fee, and this will lower fees for shorter distances and increase them for longer ones. So inventory replenished into Amazon, though, will not be affected by this change and will continue to be charged a fixed transportation fee that they were before and it will not be distance-based. So these changes are going to be effective April 1st of 2025. And then there's also a link still in seller central that will give you a little bit more details on all of that, if you need more information about that. Carrie Miller: Okay, and then the next part. Here it says we're updating the discounts for sellers who choose the supply chain by Amazon managed services to include 20% off of AWD storage fees and 10% off of AWD storage or transportation fees from AWD to FBA. The managed option for supply chain by Amazon provides a simplified experience where Amazon coordinates the end-to-end supply chain logistics, warehousing and fulfillment and these changes are going to be effective April 1st 2025 also, and then you can go in and get more details on that as well. And then MCF, multi-channel fulfillment. I know a lot of people use this. They're actually going to increase their fees by 3.5% on average and they say this is less than the average of 5.9% that some other carriers use. For units with shipping weights of one pound or less. The fees are actually going to remain unchanged for standard delivery speed and for units that exceed one pound, the fee increase will vary depending on the unit size and weight, and these changes are effective January 15th, so a lot sooner of 2025. And for details about the changes, you can actually go to the little link there that they give in uh, in seller central as well. And then the finally, we're going to talk about buy with prime and any fees there, and it looks like buy with prime there's going to be no increase to the buy with prime service fee and fulfillment fees. For some large standard size units it actually is going to decrease. So they're going to continue to offer the one to two day delivery at rates that are comparable to the three to five day standard delivery rates on other carriers, and so it'll still kind of all be the same, but maybe there will be some discounts, so that change is going to be effective January 15th. So you can check for more details in the link that they provided in there as well. Carrie Miller: All right, so let's go ahead and get into the second article of the day, which is about Black Friday, cyber Monday. For Amazon, this is pretty exciting news and I'll just go ahead and share this article and that is that Amazon's Black Friday week and Cyber Monday deals. It was their biggest deals event ever and if we scroll down, we can see a little bit more details in this actual article and it said Amazon announced that it's Black Friday week and Cyber Monday holiday shopping event from November 21st through December 2nd was its biggest ever compared to the same 12 day period ending on Cyber Monday in prior years. The deal event saw record sales and a record number of items sold. And then it actually, if you go further down in this article, it says the black Friday week and cyber Monday holiday shopping event was also the largest ever for independent sellers in Amazon's store, most of which are small, medium sized businesses. More than 60% of sales in Amazon's the Amazon store during the event were from independent sellers, so third party sellers anyone out there who sells on Amazon. Carrie Miller: Was this the story for you? Did you see a huge increase this year in your sales? I think that's pretty interesting to take a look at. And then, if we go further down, it goes to talk about some maybe contributing factors that might've contributed to this being kind of one of the biggest events ever, and it basically has to do with their AI features for customers. They're a powered assistant, rufus, that helps, you know, helps you kind of ask questions and find things quickly, and then they also have AI shopping guides that may, you know, make the decision-making process a little bit easier by the by consolidating the details of the products and breaking down technical terms. And then also Amazon lens, a visual shopping tool that allows you to just identify products with a photo, a screenshot or a barcode, and then Find on Amazon feature that lets shoppers discover comparable products while browsing online. So I think that you know they're pretty happy about the things that they did here for you know, just boosting Amazon sales during this time. So I'm really interested to know, if you're an Amazon seller, was this Black Friday and Cyber Monday your biggest sales year ever? For me, it certainly was. We actually did 32% more than we did last year on Black Friday, Cyber Monday weekend, so we really just calculated that timeframe. So I'm curious to know if you put it in the comments, that would be great. Did you do better or worse this year in for Cyber Monday and Black Friday? Carrie Miller: Okay, so let's go ahead and go to the next article, and that is actually kind of related, and it's Walmart Marketplace. So Walmart Marketplace actually also had record sales in this last Black Friday, cyber Monday, Walmart Marketplace saw its highest ever sales day and also set a single day conversion rate record during the period between November 25th and December 2nd. Walmart goes further on and they say in this article if you can scroll and see, it's at the top here. Walmart says that this record comes as the company's e-commerce business is experiencing substantial growth. During its most recent quarter, that side of the business grew 22%, with Walmart marketplace sales increasing 43%, marking the fifth quarter in a row with more than 30% sales growth. So they're definitely growing. Carrie Miller: I'm curious to know if any of you are actually selling on Walmart and you've seen this growth as well, and you saw a huge increase in what happened on Cyber Monday and Black Friday. In addition, the company if you can just scroll down a little bit more. The company says that the marketplace is also gaining more high income shoppers. During its last quarter, around 75% of the company's market share gains came from households earning upwards of 100,000 annually, and that's actually interesting to note, because I do have people ask me quite often if they should put a higher priced item on there, and it looks like the demographics might be changing, for the online portion at least, so you might be able to sell some higher priced products as well on Walmart. So that should be something to keep an eye on. So for any of you who have kind of like those premium products, it looks like they are selling some of those, and then they further kind of said into this article they said that the these gains create exciting opportunities for premium brands and categories on our marketplace, because higher income customers are showing a higher propensity to spend on both discretionary and grocery purchases, and I think that's really, you know, kind of convenient for a lot of people. They want to buy things kind of all at the same time. So very, very good on Walmart's part to kind of work on combining those. I think it's only a matter of time and you'll see a lot more sales there. All right. Carrie Miller: So the next thing is was also kind of a feature update in seller central, and this is the coupons. Okay, so now the new feature update is that you can actually edit coupons and you weren't able to do this before, but you're now able to increase the discount amounts for active coupons without the need to recreate the coupon. This feature makes it easier for you to manage your promotions and it helps you to adjust to the changes in inventory levels. So if you're selling out, you can kind of work on that. But you have to note, to maintain customer trust, you can only edit coupons to increase discounts. So I don't know how helpful that is for some of you, but that's really the way they made it, so you don't have to kind of recreate the whole thing. Carrie Miller: So the next thing that we want to share about and this is also in Seller Central, that was talked about in Seller Central and it is a limited time coupon fee reimbursement for new FBA selections. So from now until January 31st 2025, you're going to receive an automatic reimbursement for the 60 cent per redemption coupon fee for coupons on newly launched fulfilled by amazon selection. So this is especially helpful for anyone who's like seasonal and you launched a bunch of new things and you did some coupons on there, so you can get reimbursed for those. The promotion applies to FBA offers on products that first became viable after November 2nd 2024 and reimbursements will automatically be dispersed to your seller central account by February 28th of 2025. So anyone who is seasonal and kind of just launched products in this last November, this would be a great thing to take advantage of. I think it actually is. So that's pretty cool information right there, okay. Carrie Miller: And then the next thing and this is the last kind of piece of news, but not the least this is about the Amazon bundling clarification. They kind of put a clarification out because when they announced this in October of 2024, there was a lot of confusion around it. So basically, during that time, amazon updated the product bundling policy for consumables to ensure bundle products are safe, authentic and meet stricter handling standards, and this change reflected the higher safety requirements for items like food, skincare and products for children or pets. And Amazon heard a lot of feedback from sellers that the new policy was really confusing. So we're gonna go into the nitty gritty details of this, all right. So the first thing clarification that they're clarifying is all bundles must be product configurations packaged by the original manufacturer for the brand. For example, you can list a bundle that includes Dawn dish spray and display refills, which was originally packaged by Dawn. However, you cannot list a bundle of Dawn dish spray and dish spray refills that yourself have repackaged. Okay, you also cannot create your own bundle combining Dawn products with gloves, sponges and anything else from other manufacturers. Carrie Miller: And then the next one is about products. Products may be reconfigured and repackaged as bundles if you have a letter of authorization from a brand owner or manufacturer granting permission to repackage. All products in a bundle must belong to the same brand and the bundles must be branded with the same brand name as the products. Okay, so that's something to note. Now we actually had Ashlyn had an insurance. She did a module in our Freedom Ticket 4.0 where she talks more in detail about this topic and you know what not to do because it is a liability and some somewhat against the rules. So if you want to learn more about repackaging stuff, you can actually go check out our bonus modules in Freedom Ticket 4.0 in that course, or actually it's in our regular modules in there, so you can actually see that. Carrie Miller: And then the last thing, but not least, in here that we wanna point out about this bundling is that gift items listed within the gift basket category may contain products from multiple brands that are physically bundled together for customers in a manner suitable for gifting. So there are some exceptions, and so I can see how this could potentially be a little bit confusing. So definitely good to kind of check out this information if you are bundling. This is especially helpful for anyone who's kind of a wholesaler or reseller. Um, so you know what the rules are. So the next thing that I want to do is I'm actually going to show you, uh, some feature updates. So Helium 10, we're always improving and always coming out with new tools and new, new support for sellers, and one thing that we are recommending is that sellers diversify to other platforms. So we have a lot of Walmart content and a lot of Walmart tools. We obviously were Amazon, but then also we wanted to give you some tools for TikTok, and so I'm going to go ahead and show you in here this is our actual, our coffin shelf listing right here. Carrie Miller: But say, you wanted to actually start selling on TikTok shop and sometimes you want to know what the data is for TikTok shop, and so what we actually did is we created a Profitability Calculator for TikTok shop and this is going to help you to take your Amazon products and kind of calculate and see if you could be profitable on TikTok shop. So when you go onto your Amazon listing and pull this, you can see that it pulls in the price and all of the dimensions here and then you can put in your manufacturing costs, you can put in your freight costs and then it gives you a spot here for the commission. So this is what you would pay for influencers to share your products within TikTok shop, and so we put it at 20%. But you know it depends. Sometimes people start at 30%, some people will give 10%, and so you just put that in there to calculate your profitability. You would also want to put your estimated time in storage and kind of storage fees for fulfillment by TikTok, and then you can put any duties and tariffs in here and other costs and you can calculate pretty easily your profit on TikTok. So that is something that you should check out if you haven't started on selling on TikTok, or even if you are and you want to kind of add more products and you want to just see how they would do on TikTok shop, that is a great place to take a look. Carrie Miller: And finally, we are getting into our strategy of the week and I wanted to do the strategy of the week in the Listing Builder AI. We have a lot of really cool features that are in the Listing Builder AI. So I've actually already pulled it up here for you to see, and this is just an example of all the amazing stuff that we have. Just kind of one example and that is keyword performance. So we put in our list here and you can see that you have the root words and then we also have keyword phrases. So you put in the keyword phrases and then it kind of automatically kind of divvies out these one root words to kind of show you what those are. Carrie Miller: But if you want to go in even more detail to see what the keyword performance is, you can actually pull up the keyword performance by clicking on that and it's going to show you all the root words here, so you can see all the root words there. And then you can also see over here. Say, for example, if we check, we want to see all the keyword phrases that have Gothic in it, and so we can kind of check that and hit the filter button and then what you're going to see is all the phrases with coffin in it, and then you can see exactly where it is. It's in the exact phrase exact phrase. You can see it's plural, singular field, field, broad. So it's kind of a broad match there, so not in the exact phrase form. So you can basically check any of these and kind of filter any of these different words that you want to see more details about and how you've used it and where you've used it, and you can also. Carrie Miller: What's something that's great about Listing Builder is you can also go ahead and you know you can pretty much put any listing in here, and so you can put your competitors in here and you can analyze their, their keyword performance and see where they're putting their most important keywords um, in the exact phrase and all that. So, um, it still gives you search volume here, the keyword sales, the click share, the title density and the organic rank of that listing. So it's definitely very helpful and just a good place to kind of see where all of your placements are and it gives you just kind of a good overview to see how well you're optimizing your listing. I think this is an amazing tool that you can use and filter and kind of just see where everything's at. So if you haven't tried it out, you should definitely trust uh, try out our Listing Builder AI. That's just one of the amazing features. There's some other competitor kind of comparison features in there as well. Carrie Miller: All right, so that is all that I have for you this week on the Weekly Buzz. Hopefully this was very helpful. I think we have a lot of great information in here today that you can kind of take a look at and just monitor, but next week Bradley Sutton should be back, so we'll see you again next week to see what's buzzing. Bye, everyone.

AM/PM Podcast
#423 - Skateboards and Amazon Tools: Carrie Miller's Take on Selling Smarter

AM/PM Podcast

Play Episode Listen Later Nov 28, 2024 53:51


In this episode, we will explore e-commerce strategies, personal stories, industry trends, and Amazon tips, as well as insights on networking, market shifts, and He Carrie Miller from Helium 10 uncovers the hidden gems of the e-commerce universe in a conversation filled with personal stories, professional insights, and a touch of Thanksgiving gratitude. Her journey, which intertwines with platforms like Walmart and TikTok, offers a fresh perspective on the future of e-commerce. Carrie shares how her father's entrepreneurial spirit and career success inspired her to help revive a struggling skateboard brand, demonstrating the power of family ties and innovative thinking.    The world of skateboarding and rollerblading takes center stage as we explore the vibrant industry trends and challenges traditional companies face amidst the rise of electric boards. Carrie recounts memorable moments from the Billion Dollar Seller Summit and Helium 10 Elite events, from strategic victories in tug-of-war competitions to unforgettable company gatherings filled with camaraderie and humor. This lively discussion highlights the importance of community and shared experiences, painting a colorful picture of both the personal and professional journeys in the Amazon-selling business landscape.   We navigate the intricacies of e-commerce strategies, touching on geofencing, Amazon sales tactics, and the potential shifts in manufacturing brought about by tariffs. Carrie's insights into Helium 10's innovative tools offer valuable lessons for optimizing Amazon listings, while the broader conversation addresses quality shifts in the market and the importance of networking. The episode closes with a nod to the Helium 10 Elite group's collaborative spirit, underscoring the value of helping others achieve their goals to find personal fulfillment. This dynamic episode promises to inspire and inform anyone passionate about online business and entrepreneurship. In episode 423 of the AM/PM Podcast, Kevin and Carrie discuss: 00:00 - E-Commerce Trends and Tools Discussion 03:14 - Podcast Success With Helium 10 07:49 - Skateboard Business Trends and Experiences 11:46 - Geofencing and Digital Advertising Strategies 16:29 - Geofencing for Targeted Advertising 21:04 - Amazon Sales Strategy and Helium 10 33:43 - Quality Over Quantity in Product Sourcing 37:21 - Tariffs and Manufacturing in the USA 40:58 - Reviving American Manufacturing Quality 42:28 - Importance of Networking and Event Attendance 46:18 - High-Impact Business Development Strategy Sessions 52:37 - Helium 10 Elite Monthly Training Session 53:16 - Kevin King's Words of Wisdom lium 10's innovative tools.

The FIT4PRIVACY Podcast - For those who care about privacy
Responsible Acquisition in an AI World with Cari Miller and Punit Bhatia in the FIT4PRIVACY Podcast E126 S06

The FIT4PRIVACY Podcast - For those who care about privacy

Play Episode Listen Later Nov 21, 2024 21:49


Artificial intelligence is rapidly transforming industries, the concept of "responsibility" has moved beyond just the technology itself. But how can we ensure that AI is responsibly integrated into the systems and services we rely on? Responsible acquisition of AI has emerged as a pivotal piece of this puzzle—especially as governments and organizations seek to build public trust in AI-driven solutions.  In this episode, Punit Bhatia speaks with Dr. Carrie Miller, an expert in AI procurement and ethics, to explore how recent guidance from the U.S. Office of Management and Budget encourages federal agencies to acquire AI responsibly. This memo focuses on collaboration, safety, rights protection, and avoiding vendor lock-in and is essential to setting ethical standards in AI procurement.  Join us for a thought-provoking discussion on how this new guidance aims to set a foundation for ethical AI acquisition and what it could mean for organizations navigating the evolving landscape of AI in procurement. KEY CONVERSION 00:02:40 What is responsible acquisition in the AI World 00:05:22 Directive to federal agencies excludes defense 00:06:30 Difference between EU and Acquisition 00:08:22 Application or models (rights and safety) 00:11:55 How does a memo stand in the US landscape 00:13:17 Can corporates learn it? 00:16:45 The EU AI Act is a bit light in acquisition. ABOUT THE GUEST  Dr. Cari Miller is the Principal and Lead Researcher for the Center for Inclusive Change.  She is a subject matter expert in AI risk management and governance practices, an experienced corporate strategist, and a certified change manager. Dr. Miller creates and delivers AI literacy training, AI procurement guidance, AI policy coaching, and AI audit and assessment advisory services.  She has worked with some of the largest brands in the world to successfully plan and implement complex business model shifts, system implementations, data science projects, process overhauls, product launches, organizational design and compensation alignments, and cultural improvement initiatives, positively impacting thousands of employees, clients, supply-chain partners, and shareholders. Dr. Miller serves on the Board of ForHumanity, a nonprofit developing AI audit criteria for high-risk systems, and is the Vice Chair of the IEEE working group developing international AI Procurement standards. She holds a bachelor's degree in international business, an MBA in Marketing, and a Doctorate in Business Administration, and she has a deep research background in AI-related to HR tech and EdTech.  ABOUT THE HOST  Punit Bhatia is one of the leading privacy experts who works independently and has worked with professionals in over 30 countries. Punit works with business and privacy leaders to create an organizational culture with high AI & privacy awareness and compliance as a business priority by developing and implementing an AI & privacy strategy and policy.   Punit is the author of books “Be Ready for GDPR,” which was rated as the best GDPR Book, “AI & Privacy – How to Find Balance,” “Intro To GDPR,” and “Be an Effective DPO.” Punit is a global speaker who has spoken at over 50 international events. Punit is the creator and host of the FIT4PRIVACY Podcast. This podcast has been featured among the top GDPR and privacy podcasts.  As a person, Punit is an avid thinker and believes in thinking, believing, and acting in line with one's value of having joy in life. He has developed the philosophy ‘ABC for the joy of life,' which he passionately shares. Punit is based in Belgium, the heart of Europe. RESOURCES  Websites www.fit4privacy.com , www.punitbhatia.com,  https://www.linkedin.com/in/cari-miller/   Podcast https://www.fit4privacy.com/podcast Blog https://www.fit4privacy.com/blog YouTube http://youtube.com/fit4privacy 

Serious Sellers Podcast: Learn How To Sell On Amazon
Helium 10 Buzz 11/14/24: Amazon Haul Launched | Black Friday News | LTK Integrates with TikTok

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Nov 14, 2024 20:59


In this week's buzzing news, Amazon launches its new Haul program to compete with Shein and Temu. Walmart, TikTok, and Amazon announced their Black Friday sale dates, and LTK is now partnering with TikTok. We're back with another episode of the Weekly Buzz with Helium 10's Principal Brand Evangelist and Walmart Expert, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. Introducing Amazon Haul—a broad selection of products $20 or less, with most under $10 https://www.aboutamazon.com/news/retail/affordable-products-amazon-20-dollars-and-under When is Amazon's Black Friday sale? Here's everything you need to know. https://www.aboutamazon.com/news/retail/when-is-black-friday-2024 Share shoppable videos across global Amazon stores https://sell.amazon.com/blog/shoppable-videos-feature-update TikTok is integrating with influencer shopping app LTK, videos show https://techcrunch.com/2024/11/12/tiktok-is-integrating-with-influencer-shopping-app-ltk-videos-show/ Sellers in Your Community just launched and is dedicated to connecting and championing small and medium-sized businesses like yours that sell in the Amazon store. https://www.sellersinyourcommunity.amazon/?utm_campaign=launch&utm_source=Helium10 Walmart Slashes 50% Off Its Walmart+ Membership for Black Friday https://www.ign.com/articles/walmart-plus-membership-black-friday-deal-2024 TikTok kicks off Black Friday Nov. 13; Nicki Minaj to host livestream https://chainstoreage.com/news-briefs/2024-11-12?article=tiktok-kicks-black-friday-nov-13-nicki-minaj-host-livestream Walmart Black Friday and Cyber Monday: Dates and times you need to know https://www.al.com/shopping/2024/11/walmart-black-friday-and-cyber-monday-dates-and-times-you-need-to-know.html Lastly, listen to Helium 10's new tool updates, which empower sellers with valuable data insights from Cerebro's historical data, and check the sales in your variations with Xray. Our training tip of the week also shows you can create festive holiday images for your Amazon brand using Helium 10's generative AI feature. Tune in to get the inside scoop on the transformative trends and tools shaping the future of e-commerce. In this episode of the Weekly Buzz by Helium 10, Bradley covers: 00:53 - Amazon Haul Launched 04:54 - Amazon Black Friday 05:59 - Share Shoppable Videos Globally 07:59 - LTK launches on TikTok 08:41 - Amazon Launches SIYC 10:31 - Walmart Black Friday Discounts 12:47 - TikTok Black Friday Deals  13:34 - Walmart Black Friday Dates 14:23 - New Feature Alerts 18:49 - Training Tip: Festive AI-Image Generator Inside Helium 10 ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos

Tell Me This
Season 6: Tell Me This with Dr. Carrie Miller

Tell Me This

Play Episode Listen Later Oct 17, 2024 54:56


We are so excited to welcome back, Dr. Carrie Miller. She has been on the pod to talk about belonging in the pandemic, leadership, and now, to share a very personal grief story and journey. We know you are going to enjoy this.Thanks,Carey and Brianne The Be Podcast Network is thrilled to be sponsored by IXL. IXL's comprehensive teaching and learning platform for math, language arts, science, and social studies is accelerating achievement in 95 of the top 100 U.S. school districts. Loved by teachers and backed by independent research from Johns Hopkins University, IXL can help you do the following and more:Simplify and streamline technologySave teachers' timeReliably meet Tier 1 standardsImprove student performance on state assessments

Serious Sellers Podcast: Learn How To Sell On Amazon
Helium 10 Buzz 10/11/24: AWD at Capacity? | TikTok Auto Ads | New VISA VAT Requirement

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Oct 11, 2024 17:14


We're back with another episode of the Weekly Buzz with Helium 10's Principal Brand Evangelist and Walmart Expert, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. Amazon's Prime Big Deal Days was the company's biggest October shopping event ever https://www.aboutamazon.com/news/retail/prime-big-deal-days-amazon-fall-october-prime-day Amazon's new AI Shopping Guides make it easier to research product types and buy smarter. https://www.aboutamazon.com/news/retail/amazon-ai-shopping-guides-product-research-recommendations TikTok Rolls Out Automated Ad Targeting Options for the Holidays https://www.socialmediatoday.com/news/tiktok-rolls-out-automated-ad-targeting-options-holidays/729142/ You can now reward customers for engaging with your Amazon ads https://advertising.amazon.com/en-us/resources/whats-new/reward-customers-for-engaging-with-your-ads/ Exciting news from Helium 10 includes the integration of Adtomic into the Diamond plan, offering efficient PPC campaign management with Advertising AI, and introducing a new feature that Helium 10 customers have been asking for for years is finally here! Variation Sales Strength is basically showing you which of the variations have the most sales. And lastly, don't miss our training for the Inventory Heat Maps tool to optimize sales strategies during the holiday season In this episode of the Weekly Buzz by Helium 10, Bradley covers: 00:54 - Oct Prime Day Success 02:22 - AI Shopping Guides 03:47 - VISA Verification 04:40 - AWD Too Full? 05:30 - TikTok Auto Ads 07:24 - US-UK Shipment Rates 08:05 - Customer Reward Ads 10:21 - 2024 Holiday Returns 11:01 - Sponsored Display Depreciation 11:45 - New Feature Alerts 14:14 - Freedom Ticket Webinar 14:42 - Elite Workshop in Milan, Italy 15:26 - Training Tip: Inventory Heat Maps ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On Youtube: youtube.com/@Helium10/videos Transcript Carrie Miller: A new feature that Helium 10 customers have been asking for years is finally here. There is a new VAT tax policy that you need to pay attention to. Amazon warehouse distribution might be too full and TikTok rolls out new automated ad targeting this and more. On this week's episode of the Weekly Buzz.   Bradley Sutton: How cool is that? Pretty cool, I think. Hello everybody, and welcome to another episode of the Serious Sellers Podcast by Helium 10. I'm your host, Bradley Sutton, and this is the show. That is our Helium 10 Weekly Buzz, where we give you a rundown of all the news stories that are going on in the Amazon, Walmart, e-commerce world. We highlight the latest new feature alerts from Helium 10, and we review a training tip of the week that will give you serious strategies for serious sellers of any level in the e-commerce world. Now, today, our host is going to be Kerry Miller. So, Kerry, take it away and let us know what's buzzing.   Carrie Miller: Let's go ahead and get into the first article. That's October Prime Day Big Deals, and we have an article that was released by Amazon and they announced that prime big deal days was its biggest October shopping event ever. Okay, so that's pretty exciting, especially going into Q4. Here. They said that more prime members shopped compared to last year and took advantage of early holiday deals, marking the kickoff to the holiday season with higher sales and more items sold during the two day event than any previous October shopping event. So that's very good news, I think, for a lot of us sellers. Globally, prime members saved more than $1 billion across millions of deals, including on seasonal merchandise and gifts, so it was definitely a good time for shoppers as well. And if we scroll down a little bit more in this article, it goes on to talk a little bit about the role that AI actually played in this event. So Rufus, which is the generative, ai powered conversational shopping assistant, helped millions of customers in the US answer questions on a variety of shopping needs and products in the Amazon store. Rufus can now help make tailored deal recommendations, making it easier to discover great gift ideas at a discount, and customers also use something else called inspire, which is an in app mobile experience that helps you discover new products with a personalized feed, amazon lens, which is a visual shopping tool that identifies objects and finds similar items on amazon, and then also they have something called the ai shopping guides, which basically leads us into our next article, which is amazon's new ai shopping guides that make it easier to research product types and buy smarter. So let's go ahead and talk a little bit about this.   Carrie Miller: So Amazon has actually introduced AI shopping guides to simplify product research by consolidating key information and recommendations for over 100 product types. These guides use generative AI to deliver relevant details and product options quickly, making it generative AI to deliver relevant details and product options quickly, making it easier for customers to make informed purchase decisions. The AI guides are available on Amazon's mobile app and the website and are powered by Amazon's Bedrock large language models, enhancing their ability to offer personalized shopping results. So if you want to go ahead and take a look with me so we can see what this actually looks like, you can see right here that there's actually some recommendations to help shoppers to make better decisions. So, for example, if we go over to this one on the right, it says you know factors to consider the display type, the resolution, all of that great information so you can click on that and get more information about that. Or you can also go down. You can see that you can shop by popular brands, so you can click on the types of brands and then they'll also kind of have overview of the actual product. So this is quite interesting, making it, you know, kind of an interesting AI backed approach to this year's October event. So we'll probably see a lot more of this AI playing a part in the whole finding products, you know, on Amazon for customers. So we'll see how this goes and see how it improves our sales.   Carrie Miller: So let's go ahead and get into the next thing and this is kind of word on the street Maybe there isn't really an article about it so I don't have anything to share with you but there are some changes to Amazon VAT or the Visa program. We do have some sources that say that Amazon has actually updated its VAT compliance requirements for sellers. So if you're part of the Amazon VAT information sharing agreement or visa program, amazon is no longer handling VAT compliance verification and now, even if you've already switched over to another provider, which I'm sure many of you already have. Sellers must actually inform Amazon about the change or you're gonna risk suspension, and this affects both US and European sellers, and it's similar to last year's seller verification process, where, when you fail to update the details, it led to account suspension. So you definitely want to take some action. If you need some more information about this, you can actually contact Avask. They're in our partner hub. You can find them at h10.me. Forward slash Avask and they can help answer any of your questions.   Carrie Miller: All right, the next story is about Amazon warehouse distribution and whether or not it's actually full, and we're going to say AWD for short, which stands for Amazon warehouse distribution. We have heard from multiple customers in Amazon seller groups that they are getting messages from AWD saying things like this Sorry, this time we don't have enough space available for your inventory. We are unable to accept your shipment due to capacity limit. Try reducing your shipment volume or try again in seven days. Now I think this is a very big issue for AWD if they want sellers to start moving all of their logistics to AWD Now. I know a lot of sellers are trying to take advantage of this and Amazon maybe went pretty quick to market with this, but we really want to know in the comments if you've seen this message and what you're doing about it, and are you going to wait and send an inventory to the warehouse, or what are you going to do? What are your plans? Let us know in the comments below.   Carrie Miller: All right for this next story, we have TikTok launching new automated ads. They're rolling them out for the holiday season, so let's go ahead and take a look at the article. So TikTok has announced a new fully automated ad solution called Smart Plus, which will take care of the whole creation from ad creation, placement and bidding process for you. So if we scroll down, you can see a little bit more about what actually the Smart Plus automated ads program is, so you can get more details there. But basically, tiktoks explained it as Smart Plus automates the performance advertising process across targeting, bidding and creative to deliver the right ad to the right person to offer the best performance. Advertisers simply input their assets, budget and targeting goals and smart plus automatically creates or selects the best creative asset. Okay, so basically they're kind of doing everything for you AI run, ai generated. I'm not sure how many of us feel about all this being kind of AI generated and not having any involvement in it, but it is kind of interesting to kind of run some of these ads in addition to the other ads that you might be advertising, and so let's go ahead and look at some of what they're saying. So advertisers using smart web campaigns to optimize for value have actually seen a 52% improvement in the return on ad spend. So that is actually really good news as well. And if we scroll down a little bit more, tiktok is also rolling out GMV Max, which automates TikTok shop campaign creation with the aim of increasing your TikTok shop gross merchandise value. And they further go on to say a little bit more about this down below here. They said GMV Max considerably simplifies ad operations, cutting campaign setup time in half, and allows sellers to reach their audience across all shoppable placements on TikTok, including the for you feed, shop tab and search within a single campaign. So go ahead and check those out. If you haven't checked out the TikTok ads. I definitely think it's a game changer and something you should really be taking advantage of in this Q4 season.   Carrie Miller: Okay, next up, amazon global selling. Send rate rejection is happening for the US to UK shipments, so, in a bid to make international shipping more affordable, amazon has actually announced a reduction in send S E N D rates for FBA shipments from the US to the UK, and sellers can now save up to 15% compared to what it was in July. The program offers seamless seller central integration, custom support, competitive rates, door-to-door delivery and shipment tracking, and this move is set to streamline logistics for sellers looking to expand to the UK market, making it easier and more cost-effective to grow their business globally, so might be a really good time to think about expanding to the UK. Okay, this next article. It's from Amazon, and now you can actually reward customers for engaging with your ads. This is quite an interesting and exciting new kind of announcement and I will definitely answer some of your questions that you probably have about this. But Amazon is basically introducing a new feature that allows advertisers to reward customers for engaging with their ads, so now sellers can create campaigns that actually offer incentives like discounts or promotions when customers interact with their ads, making it easier to drive engagement and conversion. Now this innovative approach aims to enhance the customer experience while boosting ad performance, and the integration is designed to be seamless within the Amazon ads platform.   Carrie Miller: So if we actually scroll down, you are going to be able to see what this creative looks like, and I'm going to just scroll. There's a little bit about the setup and I want to show you what it looks like. So, basically, what's going to happen is you're going to see within the searches or on your stores, there's these previews where you can get a $5 Amazon credit. So that is going to be kind of a big bold red thing on the actual. You know where people can click and you're going to be able to give that as an incentive for your products.   Carrie Miller: And there are probably some questions, like I had. I had I said well, who's going to pay for the $5 credit? Well, the answer is definitely you. So at the very bottom, where it says where do I access it, it says the rewards ads experience is currently available via the Amazon DSP within a component-based creative ad template. Advertisers will be billed for the cost of the distributed or rewards. So there you go, you're going to be paying for those $5 credits or whatever it is that you're going to do. Advertisers also have access to two net new metrics, which is reward grants the number of rewards distributed and reward costs, which is the cost of rewards distributed. These metrics are currently available within the ADSP campaign builder dashboards, but are not available via public API. So definitely go ahead and check it out. That's where you're going to really find all that information. So I am really actually curious to know how many of you think you would use this and do you think you might raise your prices to be able to take advantage of this. It's kind of an interesting thing, especially with margins kind of being a lot lower for a lot of people. So we'll see how that actually turns out. So go ahead and check that out, if you haven't already checked it out.   Carrie Miller: Okay, the next story is very important to know, and that is the returns window for Amazon is going to be extended for the 2024 holidays. So Amazon is actually extending its holiday returns window for 2024. Items purchased between November 1st and December 31st of 2024 can be returned until January 31st of 2025, except for Apple products, which have a return deadline of January 15th of 2025. This extended policy applies to all seller fulfilled FBA and Amazon retail orders. Now, while the returns window is longer, eligibility rules remain unchanged, and this extension is aiming to make holiday shopping more convenient for our customers. Okay, and the next piece of news there is a depreciation announcement reminder Sponsored display version two reporting endpoints will shut off October 31st 2024. So Amazon is set to depreciate its sponsored display version 2 reporting endpoints, with a complete shutdown planned for October 31st of 2024. Advertisers should transition to the new version 3 reporting endpoints to continue accessing sponsored display reports. Until then, expect increased throttling on the old version, and amazon encourages feedback on this change through its ads API support page on by October 15th of 2024. So for more details on all that, you can go to amazon's migration page.   Carrie Miller: Okay, so all those news stories were very exciting, but I think we have even more exciting news within helium 10 with our new features now. This next feature is something that a lot of people have been asking for, and I am very, very excited to announce it, because I've been asked this question for years actually, and we've been working on it for a long time. So I'm going to go ahead and share my screen. So this is just a search of coffin shelf and what I'm going to do is I'm going to actually go ahead and I'm going to pull our x-ray extension. Okay, so what I want to show you, which is already kind of clearly here, is I basically take this is our Manny's Mysterious Oddities product and I'm just going to expand this down and it's basically going to show us the variation sales strength with a graph. Okay, so this is basically showing you which of the variations have the most sales. So, for example, variation sales strength for this black one is obviously the big seller for us, and then you can see that there's a very, very tiny sliver of the pie here for purple, and then also a very sliver piece of the pie, maybe a little bit more, for the pink. So we can see that the top seller is the black one, then the pink one and then the purple one. So this is some great news and it's really kind of actually a teaser. Really, this is going to be a teaser for something that we're even getting for you even more data. So stay tuned for the launch of that. But in the meantime now you can see which variation, or child variation ASINs have the most sales.   Carrie Miller: This next feature announcement for Helium 10 is very exciting, and that is that Atomic is now included in the diamond plan. So now you don't have to pay separately for it, it's going to be all included with the diamond plan, and with that we've actually launched advertising AI. So you know, if you don't know a bunch about PPC or you don't feel very strongly about it, you can actually give Atomic your ASIN and your ACoS goals and that's it. And Helium 10 will create your campaigns and optimize them by itself. So I'm going to actually show you how this works by sharing my screen. Okay, so if you go into Atomic, you're going to click on Atomic and go down here to the bottom, where it's the AI advertising very bottom icon and all you would do is you would click on your product goal and you're going to select your ASIN, say, you're going to do this one, you're going to set your ACoS goal and your daily budget and, if you want to, you can add some keywords in there and then you're going to basically go ahead and launch that campaign. So we're going to go into detail on how sellers can use Adtomic and save time and money in a live workshop with expert Destiny with Sean on the 22nd of October, so mark your calendars for that. We're going to be doing an in-depth PPC webinar, you know, for beginners, to help you to understand and use ad atomic better and more efficiently.   Carrie Miller: Next, we actually have an announcement. That is, our monthly freedom ticket training with Kevin King. So Kevin King is actually bringing on Mark Degrassi I'm not actually sure how you say his name, but Mark Degrassi, I think, is how you say it he's going to be actually talking about why branding has always been your biggest marketing problem and how AI is going to solve it. I actually did see him speak at one of Kevin's events and he's very, very good. So to register for this special training, you can go to the link below.   Carrie Miller: Okay, and another announcement that we have which is very, very exciting is that our next Helium 10 Elite Workshop is going to be in Milan, Italy, on November 11th. Bradley is going to be speaking there, Mansour is going to be speaking, Jana, who also does kind of listing optimization in other languages, and a few more top level speakers are going to be in attendance and speaking at this event. Elite members actually can go for free. So elite members just need to check the Facebook group for their free code, but everyone else you can actually attend, still for a fee. So just go to h10.me forward slash Milan to get your tickets before it sells out Right now. We have it on an 80% of the regular price special right now. So if you want to buy those tickets. You can go ahead and get them for a reduced price.   Carrie Miller: And, last but not least, I'm very excited to go into our training tip of the week, which is our inventory heat maps. Okay, so inventory heat maps are available in helium 10. I'm sharing my screen now and this is actually in profits, and what you would do is you go to the heat maps and you're going to click on inventory heat map. You can change what to whatever product you want. So this is our coffin shelf, so we have our coffin shelf selected and you can actually see where our inventory is located in every single part of the United States right here. So this is a really, really helpful tool, especially going into the holiday season, where you can actually, you know, see where your inventory is.   Carrie Miller: And something else that we do have in conjunction with that is the sales heat map, so you can actually see where the majority of your sales are in this heat map and you can go back and say is my inventory kind of matching up with those areas? Or maybe there's some areas where your sales are kind of up or have been in the past, but maybe they are not stocked with inventory. So you can go ahead and stock them with inventory, but go ahead and check out this inventory heat maps. Maybe, if you need some more distribution, you can figure out ways to kind of push inventory to other areas of the US and so that you can expand your reach. That is basically all that we have for this week's episode of the Weekly Buzz.   Carrie Miller: So what I would actually like for you to do if you have not done this, we do have a YouTube channel, and so we would love for you to go ahead and subscribe to our YouTube channel. We do lots of great updates, we do the Weekly Buzz on there, but we also have a lot of great training for helium 10 and just selling on Amazon in general. Lots of incredible information. So subscribe to our YouTube channel so that you can be the first to know the up-to-date information about selling on Amazon and other platforms. We look forward to seeing you next week again on the Weekly Buzz. I do believe Bradley will be back, so we'll see you again next week to see what's buzzing.

Serious Sellers Podcast: Learn How To Sell On Amazon
Helium 10 Buzz 9/27/24: TikTok Search Ads | New Chinese Tariffs | Amazon, Walmart, and Target Deals

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Sep 26, 2024 15:58


We're back with another episode of the Weekly Buzz with Helium 10's Sr Brand Evangelist and Walmart Expert, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. TikTok Search Ads Campaign launch in U.S. https://searchengineland.com/tiktok-search-ads-campaign-launch-us-446927 Tariffs Targeting Chinese E-commerce Brands https://www.freightwaves.com/news/tariffs-targeting-chinese-e-commerce-could-dampen-demand Google Search Tests Shopping E-Commerce Card https://www.seroundtable.com/google-shopping-e-commerce-card-card-38105.html Experience Amazon Accelerate 2024 on demand https://sell.amazon.com/blog/announcements/amazon-accelerate-on-demand-content Target Circle Week 2024 https://www.today.com/shop/target-circle-week-details-dates-deals-2024-rcna171858 Lastly, in our training tip of the week, Carrie walks us through how you can take an FNSKU and create a custom barcode labels to give to your factories. In this episode of the Weekly Buzz by Helium 10, Carrie covers: 00:51 - TikTok Search Ads 02:48 - New Chinese Tariffs 05:59 - Google Search Tests 07:09 - Accelerate on Demand 07:50  - Target Circle Week 09:39 - Walmart Lending 10:14 - Walmart Repricer Dash 11:14 - Helium 10 New Features 13:07 - Easy Barcodes ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos Transcript Carrie Miller: TikTok shop ads launch in the US new potential tariffs targeting Chinese e-commerce sellers, and Amazon, Walmart and Target are battling it out for deals in October. All of this and more on this week's episode of the Weekly Buzz. Bradley Sutton: How cool is that? Pretty cool, I think. Hello everybody, and welcome to another episode of the Serious Sellers Podcast by Helium 10. I'm your host, Bradley Sutton, and this is the show. That is our Helium 10 Weekly Buzz, where we give you a rundown of all the news stories that are going on in the Amazon, Walmart, e-commerce world. We highlight the latest new feature alerts from Helium 10, and we review a training tip of the week that'll give you serious strategies for serious sellers of any level in the e-commerce world. Now, today, our host is going to be Keri Miller. So, Keri, take it away and let us know what's buzzing. Carrie Miller: Okay. So the first story is that TikTok search ads campaigns have launched in the US, and I'll go ahead and show the article here. It's basically allowing for keyword based search ads that target users directly in the search results. Now if you're a TikTok user, you know a lot of the ads actually come on your For you page when you're kind of scrolling. So it's kind of a more generic approach. But now sellers can actually target keywords when consumers are actually searching in TikTok for something specific. So this is potentially stepping up competition with Google Ads, as TikTok is becoming a go-to search engine, in addition to becoming a social media platform. So let's go ahead and take a look at this article. If we scroll down a little bit, it says previously ads on the TikTok search page were more generic, but now brands can tailor their ads to align with specific search behaviors. Now it goes on to further say why this matters. It says that TikTok has a growing role as a search engine for younger users. 57% of users use the app's search function, according to internal TikTok data, and this new feature lets you capture attention at critical moments of intent. TikTok's move could threaten Google's dominance, as younger users are increasingly using social media for search instead of traditional search engines. So, if you recall, last week Bradley actually did talk about this on the Weekly Buzz and he said that there's a report that says over 50% of Gen Zers are going to be shopping on TikTok for the holiday season. So that's very interesting and very good numbers if you really wanted to start targeting on TikTok. And let's talk about the actual numbers of these actual ads. TikTok's testing shows that combining search ads with in-feed ads boost conversion by 20%, with users who don't engage with an ad initially more likely to interact with after seeing a related ad in the search. So that's very interesting information. So definitely something to consider when you are going into Q4 and wanna really boost your sales this holiday season. Carrie Miller: Okay, so let's go ahead and get into the next article Now. The next article is interesting and it's titled Tariffs Targeting Chinese E-commerce Could Damp Demand. Okay, so this is definitely something that is gonna be very interesting for a lot of e-commerce sellers because, as I don't know if anyone remembers if you've been watching I actually mentioned that Amazon is launching a direct-to-consumer program for Chinese sellers to sell directly to consumers in the US through the Amazon platform, and I mentioned this might make some US sellers a bit upset, you know, because a lot of the small parcels they're not taxed the same, you don't have to deal with the same logistics charges and things like that. So you know this basically gives Chinese sellers a much higher margins because of the lack of tariffs. You know, no warehouse and distribution costs associated with the traditional kind of container imports. There's a lot of other things that kind of go in with these small parcels. I know, for example, me as a consumer, I did order something on TikTok that I thought was gonna be great quality and it was actual garbage. It actually was shipped directly from China through customs. So really kind of is an interesting you know thing that we should really be considering for consumer protection as well as well. As you know, for US sellers, when you're providing quality, then it's going to help boost you a little bit more because it's going to kind of close off this way of kind of things that are come low quality coming into the US without having to even pay those taxes or being searched. Carrie Miller: So in this article, if I scroll down here, it says the White House this month said it would soon tighten eligibility and increase information requirements for low value imports that qualify for duty free status in an effort to prevent businesses from evading duty payments. It goes on to say a little bit further down it says the proposal is expected to result in higher consumer prices for small shipments. So that actually could be a better thing for US sellers who are offering the quality. But then if we go down further, this is really where it gets interesting for the consumer. Let's scroll all the way down. It says. Over the last 10 years the number of shipments entering the US claiming the de minimis exemption has exploded from about 140 million to more than 1 billion a year, according to the CBP figures, and the US is on track to import nearly 1.5 billion parcels in the current fiscal year, 4 million per day, and that is actually going to end on September 30th. Carrie Miller: The overwhelming volume of parcel shipments has made it difficult for us customs and other agencies to enforce trade laws, health and safety requirements, intellectual property rights, consumer protection rules and to block illicit synthetic drugs such as fentanyl and clothing made from forced labor from entering into the country illegally. That's kind of an interesting thing to to take a look at, especially as a consumer. You know, like I said, I actually it was like a hair oil that I ordered from TikTok and the quality was just garbage and it smelled funky. So you know, this is a consumer protection issue. You think should you know that shouldn't be coming into the US, are coming into the US because there's just an overwhelming amount. So this is definitely something that you know hopefully will happen and you, you know we can continue as our. You know, other sellers who are providing quality products can kind of beat out these sellers that are not doing the high quality products. Carrie Miller: Okay, the next article that we have here is about Google. Google is doing search tests in the shopping e-commerce card. So if we take a look at this article, you can actually see a little bit of what they're kind of testing. So the article is really stating that you can actually see a little bit of what they're kind of testing. So the article is really stating that you know Google's testing. It's using its top card format for shopping and ecommerce related queries and information and this shows product results with pricing on the left, with popular stores on the right and then some review content in the form of content and videos on the right side. So they're kind of moving maybe towards more video content and I'll scroll down a little bit more in this article because this is what it usually looks like, and you can probably Google this right now and still see this. But we've got, you know, the actual, the product with a picture and the price, as well as the reviews, whereas I think they're kind of moving more towards the kind of video reviews, since a lot of people are into seeing that kind of stuff on social media, so they might be kind of testing this out to see how they can compete with social media, and I think that's a really smart move on the part of, you know, Google's, you know, just for Google, just because they are competing with these other social media platforms that are becoming more like search engines. Carrie Miller: All right, let's go into the next article, and that is basically, if you missed out, on Amazon Accelerate. I know a lot of people had FOMO because they didn't make it to Amazon Accelerate. You can actually experience it on demand. They are actually making all of the different sessions and everything that was recorded is available for on demand and it's for free. So you can just register, you can just download, you can just download all that stuff and kind of watch it as you're doing other things and, you know, just to kind of keep yourself up to date on the latest and greatest announcements from Amazon. So go ahead and register for that if you wanted to see some of those sessions and take advantage of that great content. Carrie Miller: And then next is another interesting thing and that is that Target is just launched their circle week Target Circle Week and it's going to be for seven days in October, from October 6. Okay, so it's starting October 6. And this is basically, you know, a seasonal seven day sales event that is going to feature holiday essentials, seasonal favorites, all this, that kind of stuff. What's really interesting is that you know, because of the dates, you know, this is going to be competing with Amazon, which is the eighth and the ninth, and then also Walmart that is going to be starting up that that week as well. So it's going to be interesting because Walmart starting up a little bit after Amazon. But if you're selling on target could be kind of interesting Because you might not get the buy box if you are selling at a discounted rate on target the few days before the big Prime Day event happens. Carrie Miller: So that's kind of an interesting thing to consider how you're going to be balancing out the pricing. And then there's also Walmart, because everyone wants to make sure that we have, you know, price parity along, you know, on all of the platforms, and that could cause you to lose the buy box. So could maybe be something to consider if you want to tighten up your strategy with any discounts or make sure you have the same exact discount across the board, kind of even before the Prime Day deal event starts. That could be a strategy. So I'm curious to know if anyone knows a strategy to deal with this and what you maybe did last year. If you want to put that in the comments below, I would love to hear your thoughts on that, because I think that's going to be kind of a big issue, especially as more sellers are in on Target, on Walmart, on Amazon, on TikTok, on all the different platforms. So really need to strategize when it comes to these big deal days. Carrie Miller: Okay, and the next thing, I actually don't have an article to share, but Walmart actually has announced that they have some cash advances with discounted fees going into Q4. I think mostly to help prepare for the holiday rush and to help with working capital. Especially, you know, cash flow is kind of a really challenging thing for sellers. So Walmart is going to be making some capital available through Capital by Paraffin and Payoneer and so, if you're eligible, you can actually go into Seller Center and you can, you know, figure out how to kind of get access to that funding. I think it will actually kind of pop up in there if you are eligible for it, but if not, you can also message seller support and see if you're eligible for some of their funding. And then they also have a pricing insights dashboard and I think that this is going to be very helpful going into the holidays. It's basically going to help you regularly monitor your pricing throughout the holidays and that is, you know, just to make sure that you stay competitive, and it's going to help kind of give you an insight on the pricing insights dashboard. That gives you, you know, pricing metrics, metrics at the SKU level, to help you make good decisions If you need to kind of discount your products further or, you know, if you're in, you know, in good competition with other sellers. Um, the dashboard is actually going to be refreshed regularly so that you can act quickly to update an item pricing, either individually or in bulk, and the dashboard also gives you flexibility to add items to the repricer or make price updates in the dashboard without having to submit spec files. So they're making it easy and fast for you to kind of see what you need to do in terms of pricing and then make those changes as quickly as possible. So that's kind of the latest and greatest updated news for Walmart. Okay, so we have a new Helium 10 update, which is very exciting. Carrie Miller: If you are in France, Germany, Spain, Italy or the UK markets, we are releasing keyword sales data in Cerebro, magnet, listing Builder, listing Analyzer, keyword Tracker, insights Dashboard and Product Launchpad for all of those countries. So again, those European countries are France, Germany, Spain, Italy and the UK. So I'm going to show you what that actually looks like. So here is a picture of. This is actually the US market, but this is what it'll look like in any of those markets that I just mentioned. You're gonna be able to see the keyword sales in the dashboard. So in your insights dashboard, right when you log in, you'll also be able to see them in Cerebro. So this keyword sales data for, again, all those other markets in Europe the France, Germany, Spain, Italy, in the UK, you'll also be able to see it in Magnet, as you can see here. So we've got magnet right here. You can see the keyword sales right here and then listing. So this is listing analyzer and at the very bottom, where you see the keywords, you can now see the keyword sales there as well. At listing builder, now when you go to open competitor comparison, when you actually look at this, you can see the keyword sales here. So that's really helpful for you to kind of like basically decide which are the most important keywords based on the keyword sales when you do that little competitor listing comparison there. And then you can also see it in product launchpad. So when you have your product launchpad open, you can actually see the keyword sales for all those different keywords that you added into your product launchpad idea. There's definitely a lot of really good stuff in there If you are in those markets. Those are. Those are huge updates for us to give you that data, especially because it's going to help you to kind of make sure you're targeting the most important keywords that have, you know, the higher keyword sales, maybe lower search volumes. So definitely take a look at that if you're in those markets. Really, really helpful information. Carrie Miller: Next, I'm going to be showing you portals in Helium 10, I'm going to show you how you can take an FNSKU and create a custom barcode label to give to your factory in China or other you know countries, and I'm going to walk you through the flow and show you how to do this. So the first thing you want to do is you want to log into Helium 10. And then you're going to go to this tools button at the very top and then we're going to go down and we're going to click on portals and then, once you're in portals, you're going to be able to see a bunch of different things, but what we're going to show you today is this barcode labels, and this is going to be how we're going to be able to create these labels for our factories. So click on new barcode and what you want to have in here is you want to have either an FN SKU, an ASIN or UPC code. I have a FNSKU here. Carrie Miller: I'm just going to paste in there, and then the next thing you want to do is you can put the product URL if you already have it launched, or you can create a custom product URL so you can put the product name, you can upload an image, you can say the condition, you can put the ASIN and the SKU in. But I'm just going to go and take our URL from Amazon here and I'm just going to go ahead and do it that way because it makes it a lot faster and then it's going to pull up all the information here so you can see it has the picture of the actual product it has, and then you can fill in the SKU. If it doesn't show up with the SKU, you can fill in your SKU there. But I'm just going to go ahead and hit save and continue and then we're going to look at the size. So you can actually choose the size, how you want to show it. You want to show it in inches, centimeters, millimeters. You can choose the different sizes here, and then you can do either portrait or landscape, and then hit save and continue and then you're going to choose the template. So I'm just going to choose this generic black one and since I already have I actually, in portals, have uploaded my logo here. Carrie Miller: You can see that we have all that information in here already and you can actually provide more information right here if you wanted to. Whatever it is that you want to type in there, if you need to, and then what you can do is hit save and finish, and then, if you want to download this, you can just hit the download button and then they we always recommend that you, you know, test these out before you send them. So make sure you test it out with a smartphone or you know any apps that you can scan any of these just to make sure that it's it works properly. And double, you know, always test before your mass produce, and then you can just download it and you'll see that as you download it here and there, it is right there. So that is basically super easy. How you can just create those little barcode labels. We made it super easy for you to do so go ahead and check that out If you haven't ever done that before. It makes it super fast and easy. Carrie Miller: Thank you all for joining me this week on the Weekly Buzz for all the latest and greatest news stories, as well as the Helium 10 updates and the training. We look forward to seeing you again next week. I do believe Bradley will be back next week for the Weekly Buzz, so we'll see you next week to see what's buzzing. Bye, everyone.

Serious Sellers Podcast: Learn How To Sell On Amazon
#589 - Amazon PPC for Product Launch and Campaign Optimization

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Aug 20, 2024 31:38


Are you still using the same Amazon PPC strategies you started with? Join us as Vincenzo Toscano from Ecomcy breaks down the evolution of Amazon PPC campaigns, sharing expert tips for launching and optimizing campaigns for maximum profitability. Vincenzo offers insights on how to adapt your strategies as your business grows and reveals common mistakes sellers make, like applying the same tactics across different stages of a product's lifecycle. From keyword adjustments to bid optimization, you'll get a comprehensive guide to staying competitive. Explore the crucial role of keyword optimization during a product launch with Vincenzo's actionable advice. Discover how focusing on exact-match keywords and leveraging tools like Helium 10's Cerebro can amplify your product's success. Learn about the importance of the honeymoon period, and why organic positioning should be prioritized to build a solid foundation for future campaigns. With Vincenzo's guidance, you'll be armed with the knowledge to set up effective campaigns right from the start. Get to grips with the hierarchy of PPC campaign types and how to set ACoS goals tailored to your product's lifecycle with Vincenzo's expert insights. Dive into strategies for targeting specific ASINs, managing product variations, and maintaining higher bids for exact-match keywords to ensure visibility. Vincenzo also shares his approach to handling irrelevant search terms and optimizing campaign performance. To wrap up, learn how to connect with Vincenzo and his agency, Ecomcy, for further consultation and support, making this episode an invaluable resource for serious Amazon sellers. In episode 589 of the Serious Sellers Podcast, Carrie and Vincenzo discuss: 00:00 - Strategies for Launching With Amazon PPC 02:52 - PPC Tips for Successful Launch 04:08 - Optimizing Amazon PPC Keywords for Success 10:47 - Keyword Research and Profitability Analysis 15:07 - PPC Strategy Hierarchy and ACoS Goals 19:23 - Optimizing ACoS for Amazon Sales 25:20 - Scaling Product With PPC Campaigns 26:48 - Optimizing ASIN Targeting for PPC 29:33 - Keyword Variation Strategy for Campaigns 30:49 - Connecting With Vincenzo and Ecomcy ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos Transcript Carrie Miller: Today we're talking with Vincenzo Toscano from Ecomcy and he's going to be sharing tips and strategies for launching with PPC. He's also going to give you some tips and tricks on how to best optimize for profitability and he's going to give you ways to find the best keywords for those launch campaigns. Bradley Sutton: How cool is that? Pretty cool, I think. If you're like me, maybe you were intimidated about learning how to do Amazon PPC, or maybe you think you just don't have the hours and hours that it takes to download and sort through all of those sponsored ads reports that Amazon produces for you. Adtomic for me allowed me to learn PPC for the first time, and now I'm managing over 150 PPC campaigns across all of my accounts in only two hours a week. Find out how Adtomic can help you level up your PPC game. Visit h10.me/adtomic for more information. That's h10.me/adtomic. Hello everybody and welcome to another episode of the Serious Sellers podcast by Helium 10. I'm your host, Bradley Sutton, and this is a show that's completely BS-free, unscripted and unrehearsed organic conversation about serious strategies for serious sellers of any level in the e-commerce world, and this episode is our monthly live Tacos Tuesday show, where we talk about anything and everything Amazon and Walmart, PPC and advertising related with different guests, and today's host is going to be Carrie Miller. So, Carrie, take it away. Carrie Miller: I'm going to go ahead and bring on our guest, who is a friend of mine and I'm very excited to have him today, and it's Vincenzo Toscano. Hey, Vincenzo. Vincenzo: Hello Carrie. Thank you so much for having me and a pleasure to be here. How are you doing? Carrie Miller: Yes, I'm doing great. Tell everyone where you're at. You're a world traveler, so. Vincenzo: Right now I'm in London, so August for me is been kind of like a slower month. I mean, I still did like two, three trips but it's lower than usual. And then in September, I retake the traveling around, yeah. Carrie Miller: Yeah, you're always somewhere, so it's always fun to hear where you're at. Vincenzo, can you just tell everyone a little bit about yourself and also your agency, Ecomcy? Vincenzo: So, essentially, at Ecomcy, we are a full Amazon and Walmart brand management agency. So we specialize on everything in terms of listing optimization, PPC, brand creative, international expansion, everything that has to do in terms of all the tasks that your business needs to successfully get scaled into these two marketplaces. So we've got teams across the world. We've got teams in the US, in Latin America, Europe, Middle East and Asia, so, effectively, we're able to cover the full spectrum where, specifically, Amazon is allocated. And, yeah, our main core offering to brands is essentially your one-stop solution when it comes to scaling your brand into these two marketplaces. So, yeah, we do everything from A to Z for you. Carrie Miller: Okay, let's go ahead and get into it. Then I'll ask the first question and I want to just get some some of your best tips for PPC. What are some tips that you usually share with people? Vincenzo: Of course. So I would say something that I'm very basically been pushing in terms of content is how PPC evolves over time. Right, I feel I have seen this mistake so many times, unfortunately that when we do audits on a daily basis and we have a look at accounts from people that you know are really struggling, I usually identify that one of the main reasons is because the strategy they basically decided to use for the launch is the same one they've been using effectively for scale and also the same strategy they've been using for reaching profitability. So I would say that's one of the main things sellers have to start understanding that PPC is not something that you sit and forget and in fact, I guess so many times this conversation from people that, let's say, want to work with us and say oh, what if you do the campaign once and then I just leave it there and then they're on their own. It's like it doesn't work like that. Your PPC is going to change constantly, especially in markets such as the US that's so competitive If you're not on top of the game and you're practically, you know, adjusting the type of targeting, the type of keywords, the type of beats, the type of ads that you can do sponsor brand, sponsor a product, sponsor display. It can get very, very, very difficult. Now in terms of tips. So I will say one of the first thing and I'm going to focus now a little bit on the launch side of things, because I know that's where most of the sellers really struggle is you have to understand the setup of campaigns that you do throughout a launch of your product. It's completely different when you're on a profitability mode, right, and that's where I want to really give you as much basically actionable steps so you can then go after this live and implement it throughout your next launch. So, when it comes to launching a product on Amazon the other day, guys, we need to understand that PPC is basically a tool that is there to amplify the success of your product on Amazon, right? Why do I say this like that? Because I feel, if your product is the type of product that you feel is gonna require all its PPC to be a successful product, unfortunately I have the bad news for you that is the wrong product, right? PPC is only there as a tool to, of course, get the momentum going, but where the money really is gonna come is from your organic position. Once you understand that initial fundamental, that's going to completely shift your focus in terms of why you do your PPC from day one. We have heard so many times, even from Bradley, like the honeymoon period is the most important thing of your listing on Amazon. Right, it's really the foundation of how Amazon basically goes from knowing zero about your product to building a very mature understanding about where your product is basically reflected within a category and what connotation has to specific keywords. So one of the tip I always give to people when launching a product try to not get distracted by shiny objects, right? So many times I feel people launching their PPC and they try to do all type of the campaigns from day one. They try to do Excel, phrase, automatic, tons of brands, also display.  And the issue with that is that because your product is not mature at all and it doesn't have a really good indexation in the system yet, at the end of the day you can actually do worse than actually helping. You're confusing the system with so much data from day one. So the tip is usually the first 14 days to 30 days. I only focus on exact match keywords in terms of the way I target them and I also try to only focus on my 10 to 20 keywords max. I try to not spread myself so thin, because the other mistake and this is a tip as well If you start spreading your budget too thin across multiple keywords, you also dilute your efforts In terms of, when I say dilute your efforts, your budget runs out very fast or you don't show very high on that specific keyword. Well, effectively what happens is that you don't even get enough clicks to make a proper optimization. Therefore, from those initial two weeks to four weeks, you really want to build a strong link between the fact that your product has zero information on Amazon eyes to the point that once you start targeting this keyword aggressively with exact match, you create a link and then that's when you start launching your phrase, your product, your other campaigns and so on and you start creating that momentum. I'm going to make a small pause, so I don't know if you're going to ask something next, but that's a little bit of one of the initial tips I want to give you. Like focus on exact match, try to not dilute your budget across many keywords. That means focus on the core keywords that are really going to position yourself for success in the future and, at the end of the day, that's going to allow you to create that initial foundation to them with the rest of the campaigns forward and also create basically a face in front of Amazon eyes of what your pro actually is and what are the keywords you want to get positioned for. Carrie Miller: I think that's really good. Those are good tips because people are always asking me how many keywords they should focus on for launching and how many per campaign. So that's really really good info. So, in terms of keywords, what is the best way to find those keywords that they should? And then you know what kinds of keywords should they be looking for? Vincenzo: Yeah Well, the answer is let's see Helium 10. Carrie Miller: Very nice. Vincenzo: So that's the best way of finding the keywords. Like I mean, we use Helium 10 on our daily basis for finding keywords for our clients, one of the things that is definitely going to be your best tool for that is Cerebro. Cerebro is like the best tool out there when it comes to really filtering down and finding those winning keywords that's actually going to give you the ROAS that you want on your investment. Why that's important? Because another day, when you start researching a specific category, it's very easy to fall into a trap that you come across 50, 100, 200 keywords and you start falling into the mindset oh, if I target all these keywords at once, my chances of success is actually big. And that's actually the opposite. By multiple studies and even case studies we have done internally, usually 70 to 80% of your sales are going to come from 10 keywords most of the time, right? So therefore, once you start understanding that most of the time, 10 to 20 keywords are going to be the backbone of your business, if you start diluting yourself on things that effectively which is what we call the 80 to 20 rule you put your efforts on something that's not going to give you the best outcome. That is not going to create the momentum that you want. So we use Helium 10 by analyzing the top 10 competitors on a specific keyword and once we identify the top 10 competitors, then we use a Cerebro to say, okay, find me the keywords where these competitors are on page one. Okay, and this keywords is consistent across this many number of products. Right, because by using the specific initial filtering, then I'm basically removing a ton of keywords that I know. Yes, these competitors are ranking there, but not necessarily they're on page one and on a consistent basis, because if you're on page one, most likely by nature you got there because you got multiple sales organically and therefore that's why also that keyword, by being repeated across other competitors, is giving you a validation that the keyword is essentially one of the main keywords of that specific category. So once you find those keywords, that's then where you have to also have some of your insights in terms of what you know about the market. What do I mean by that? If you come across a specific category I'm going to put you on an example like yoga mats, which, by the way, very competitive pro guys, so don't do yoga mats. Okay, let's say you come across yoga mat and you do an analysis of the top competitors and then on your top 10 to 20 keywords, you start seeing keywords that, yes, they are very high in search volume and relevancy. But then you start identify that some of those keywords have things embedded that your product doesn't have, maybe a specific material, specific shape, specific color. You have to be careful with that, because if you only go blindly by data and then you don't use your analytical mind to then see it's actually that has some kind of relevancy to my product, you can also fall into the trap of targeting the wrong keywords. So that's how we find the keywords. Then, of course, we can start going deeper into the strategy in terms of, okay, what kind of CPC I want to go for, for example, with the healing term. You also get certain averages. So you can say, at the moment I can only afford this keyword or I can afford that keyword, but you can go even an extra layer and focus on title density, so to focus on keywords that are less competitive. So there are many verticals you can take from there. But the basics is that top 10 competitors finding them where a decent page one on a consistent basis, at least 40 or 50% of those products, and those are usually my starting point, to then go deeper and filter down. Carrie Miller: This question from Eric kind of goes along with what you're saying. What if the first 15 to 20 keywords for exact match don't get enough traffic? Also, the bid can get very expensive as well. Vincenzo: Yeah. So if you come across that, essentially, the search volume is not high enough, first of all, that's a red flag, because this is actually something, guys, that you should do from the very beginning. Like all this process I've been describing in terms of keyword research has to be part of your product research. Like something I do with all the products that we launch, and I launch beef. Even if the product is a super winning Amazon in terms of the data and I also validate with Helium 10, I still need to figure out my profitability at some point. So what do I mean? Answering your cost per click question, if I then have a look at the cost per click average, right, and that cost per click average in correlation to the average of the conversion, which you might ask yourself, how do we get access to this data? You have brand analytics. You can, with brand analytics, have an understanding of what is the average of conversion With that. If you start making the math of this is the cost per click, this is the average conversion, and I pay X amount of dollar for a product. You know sometimes, mathematically, even if your position number one on all the keywords and you put a minimum in your PPC, you're never gonna be profitable. So that's the first thing you have to do before launch any problem making sure that within your margin, even in the ideal a scenario, you have the best compression, your rank and everything the margin allows for the average of CPC. Now, when it comes to search volume, you're gonna find sometimes products that are gonna be surprising in terms of why this product, for example, is doing $20,000-$30,000. But then when I have a look at the keywords, the keywords don't really resemble the level of demand. It's like very small keywords. Usually that happens because you're going to find a term in the Amazon space called outlier keywords, right, keywords that go beyond the scope of the product itself. So I'm going to give an example. There was this specific product we were working with which was like a key to things in the kitchen, right, like doing a specific type of cakes here and there and all of that. But when you go around the actual keywords of the product, the search volume wasn't high enough. And then we started to see but yes, these two or three competitors are doing high revenue. How are they getting all these sales? When we went deeper into the research, we identified that they were ranking for things such as gift for mom, gift for girlfriend, cooking, cooking accessories. Words are very broad and when you go on those broad, we're talking thousands of search volumes. So that's also something you have to be very careful when you do product research because if not, you might feel, oh yes, this product do x amount of revenue with this, very easy to get keywords. But most of the time, I can guarantee you, is because they have some of these outlier keywords that are pushing the level revenue. And to conclude, if the search volume you feel is not high enough to you know, create the momentum themselves. Something I will try to do is try to attack, for example, accessories that go along with your product. When I have limitation on the keyword level, my best friend is acing targeting Because, for example, let's say you're selling again a yoga mat and let's assume the search volume is very low. Then you're struggling, like, okay, all the keywords have to be yoga mats. Like have a low search volume. I'm really struggling to scale this product. What should I do? Then you start using your money and say, okay, but actually people are buying yoga mats, but they buy yoga blocks or they buy yoga water bottles or they buy leggings, you name it. So what you do is you start targeting with AC, targeting those products, and then you try to, essentially, even if you cannot win at the QLA, you can try to create some kind of profitability by targeting accessories that go with your niche. So that's usually a way you can mitigate that. But again, in conclusion, you're going to find that if then the search fund is really to a point that's super, super minimal, the only savior if I'm honest with you, is going for all of your keywords, which that by itself means you're going to require a higher budget that you anticipated, because usually those are like very big keywords you have to attack. Carrie Miller: Yeah, those are all really good points. Keyword research is super important and you know when you're doing product research for sure. If I have a well-performing search terms in an auto campaign that I want to start exact campaigns for, should I negate those keywords in the auto campaign or keep them active in the auto campaign? Vincenzo: Yeah, I always get this question. So essentially what happens is that as you start running your other campaigns and, as I say, I usually recommend touring your other campaigns at least two weeks or four weeks after launching your product in fact, you can do this exercise. If you try to create a phrase broad other campaigns from day one, it won't excite much campaign. You go to the suggested keyword tab which amazon generic gives for you. You're gonna see that's right and that's effectively the theory and the behavior we have identified. If Amazon doesn't have history about your product, why are you going to give them basically an empty field for them to run like crazy and not really have a direction? What is the real path towards success, right? So once you generate that with exact match, a keyword campaigns when it comes to other campaigns, those are gonna be your best friends. When it comes to keyword that sometimes you're gonna struggle to find, for example, within them, and that's normal, because sometimes other campaign what it's gonna do is it's gonna find like very, very small long tails that have a lower search volume or very specific that sometimes a. The reason why they are so specific is that they come with specific trends throughout the year or they just come and go, so the auto campaign is going to ensure that catch, basically the low hanging fruit. And once you identify these keywords, let's say you start identifying one that start to become very repetitive in sales, like when I say repetitive is at least three to five sales. If it's only one sale, like I, wouldn't necessarily move it to exact much campaign yet because I want to allow it to prove itself right. Once I move it something you want to do and this applies to all your PPC strategy you have to follow always a hierarchy. Exact is the king right, then you have rest, then you have broad, then you have auto campaigns. Why this is important? Because the other mistake I see a lot is let's say you have a bid in your other campaigns of $1, right, and then you move that keyword to an exact match campaign. You put it 50 cents right by nature. The other campaign on Amazon are still gonna have high priority across your whole account and it's gonna hit most of the budget and most likely it's gonna have priority in terms of placement visibility compared to the exact version of that keyword. So that's very important. If you move it, the bids on those new campaigns have to be higher than your other campaigns. Once you move it I usually don't like to negate it. I'm gonna tell you why. You're gonna find that your other campaigns usually you end up in placements that you don't end on manual campaigns. And this is because Amazon essentially when you work with lower bids they have like what we call like lower tier actually placements that they usually are attributed more to auto campaigns. So you're gonna find that for some specific keywords and this happened to us all the time we move the same keyword to a manual campaign and we start getting a higher CPC or conversion drop significantly. Because even if you think you're targeting the same keyword and it goes an extra layer, it's not only about targeting the keywords, it's about how Amazon actually showcased those impressions in different placements. Therefore, for me I don't negate it because if, let's say, I had Yoga Mat at $1, it came at a $1 average CPC on my other campaigns, then I move that to my manual exact. I will start at least at 120. So I have that hierarchy defined. But then I wouldn't fully remove from my other campaigns, at least at the beginning, because I want to see if the behavior of my new campaign is effectively reflecting the reason I moved the queue in the first place. If I see that after a while that behavior start to happen, then usually yes, I like to negate on my other campaigns I move it to exact. But the reason for that is because some of the, when it comes to optimization that we haven't really got deep as of now. One of the things that can get very confusing, especially when you start targeting multiple listings on your account and so on, is the illusion of essentially data that will define clear KPIs. What do I mean by that? Let's say you're targeting Yoga Mart from another campaign and then you're targeting Yoga Mart from an exact match campaign. The same queue is being targeted from two fronts, but then when you're going to do optimization, in Amazon eyes they are seen as two different search terms because they are under different campaigns. So you're not quantifying the real success of the keyword combined, right. You are seeing them separated and if you start doing that across multiple campaigns, what is going to happen is you might fall into the trap of sometimes thinking a keyword is a loser when actually it's a winner where you combine the efforts of all their impressions is having across all the campaigns. So therefore you want to make sure over time if the campaign is performing better for a specific keyword on a specific placement. That's the one you leverage and then over time you start negating the rest until you have a single point of contact for every single keyword. Carrie Miller: I'm starting to build campaigns and bid rules in Adtomic. When looking at ACoS and setting goals, should I look at ACoS data from our past campaigns or is there a set percentage for ACoS for certain products? Vincenzo: Yeah, so ACoS, at the end of the day it goes a little bit with the tip I was saying in the beginning. It has to be teletraining your strategy in terms of your journey, launching scale, profitability, because it's different, the echoes you're going to target as a brand when essentially the product is completely new compared to when it's very stable, and I'm going to give an example so you can essentially visualize what I'm going to explain next. So let's assume, when you go start selling on Amazon, you had an ACoS of 80% which, again when you launch on Amazon, being over 50% is normal. 50-100% is usually the bandwidth I try to build when launching. Usually, the thing that is most important throughout this phase is actually not even the ACoS, it's conversion right, because when you're launching on Amazon eyes it's not about making money, it's about the new traffic I'm giving to the new kid in the block. How is this person behaving with this new set of traffic? And therefore, in Amazon eyes, if I get as many conversions as possible, which effectively is sales, that is gonna allow me to get a more and more placement organically, indifferently of the ACoS. That's why the initial ACoS of the initial two months I wouldn't use that as a baseline to do what I'm gonna do next, after my scale and profitability because here the focus is not ACoS is making sure I get position organically. Therefore, long-term, I can dilute my efforts for my PPC perspective so I have lower expenses and at the same time, the cells start coming organically, I'm gonna make my order revenue bigger and therefore my TACoS, which is my true ACoS, is gonna get lower and lower and therefore that's what the profitability kicks in. Now, when it comes to setting the goal, something you have to also be mindful is ACoS is highly related as well to your profitability. Okay, why? Because it's not the same delivery aggressiveness I'm going to do with a product that have 50% margin. That product have 10% margin, right, because that defines by itself like how much extra room you can allow to lose money for a specific period of time and you can budget for it. Therefore, the first question you have to ask yourself like do a P&L see what is the basically margin you can allow yourself in terms of, let's say, you identify that your margin is 20%. Once you identify that your margin is 20%, usually a good rule of thumb is that if my margin is 20%, then I should be my ideal ACoS for breaking even, for example, is 20%, but usually what I do as a rule of thumb towards launch, I double it. So whatever is my breaking point, I do 2 to 3 times. So that means I can afford a 40 to 60 percent ACoS and usually that's gonna be like your bandwidth, you need to play in between right and then you, of course, you start diluting, diluting until you get back to 20% and then eventually, with organic sales, they're going to kick in. That's going to make it lower and it's going to make you profitable, yeah. Carrie Miller: Next question what search volume of keywords should I target for launching? Some keywords have huge search volume and are hard to rank on page one immediately. Vincenzo: Search volume, something that you have to do and this is also another tip, guys when it comes to creating your PPC campaigns. Something that is key is segmentation at the volume level. I have seen this mistake so many times and this is one of the reasons why sometimes your PPC is not working. You should never put on the same campaign a keyword that has a search volume of 10,000 with a keyword that has a search volume of 10,000 with a keyword that has a search volume of 1,000. Why? Because the ratio in terms of difference is so big that, in Amazon eyes, given that this queue has a much higher search volume and therefore relevancy for this specific product, all the budget is going to go to that specific keyword and therefore, if you don't do campaigns that is, for high search volume, medium search volume or low search, low search volume you're going to find the phenomenon which I'm sure a lot of you are going to find if you go right now on your PPC dashboard that only 3 or 4 keywords are getting all the spend and the rest are getting no impressions and clicks. That's the first thing about search volume. Second thing the way you define what search volume you can attack is also highly dependent on what is the budget that you have allocated toward launch, because the higher the search volume is, the higher is going to be the cost per click because, by nature, there's more competition attached to it. That's why this is a question that should actually be asked even before launching the product, throughout the product development phase. But let's say we come across and say, okay, I have an identified that the search volume average is, I'm gonna make you now, basically a bandwidth of what usually you see between 1,000 and 10,000 and usually I have, let's say, 20 keywords in between. Right, usually that's a very similar behavior you're going to find what I usually try to do is most likely if you also go under the 1,000 mark. You're going to find a lot of keywords that have lower search volume, but usually the list is going to go from 20 keywords to maybe 1,500 keywords, because you're going to find a lot of keywords that have a low search volume. Now what is going to happen is usually by norm, I only focus on the top 15 to 20 that define the ratio of the search for us. Therefore, if between 1000 and 10,000 is where I find the top 20 keywords, that's usually the bound where I would stay, from the best keyword to the 15 or 20, right? Because if you start going below that, you're going to dilute the effort. What is going to happen? Your budget is going to spread two things and sometimes, given that you're not competitive enough on the main keywords, most of the budget is also going to go, by nature, on the less competitive keywords. And, yes, maybe you start getting more sales on the less competitive keywords, but, at the end of the day, that's not what is going to set your business for success in the long term. So I rather forget the ones that I know are not going to create the backbone of my business. Focus on those top 10 to 20 keywords, define that as the ratio of search volume and then, from there, start going down as the momentum itself is getting built up. Carrie Miller: All right, this next one is a pretty good one that I've been asked this a few times too. How do I scale a product with PPC? I've got good results with the campaign for the past 30 days. ACoS is under control, click-through rate is good. Should I increase the budget or duplicate the campaign? Thank you. Vincenzo: So, let's say, your PPC is already performing and your click-through rate is good, which is one of the main metrics I keep mentioning. Some of the things you have to do next is okay, this is a the keywords I'm pretty much getting most of my sales from in terms of my PPC, and you want to start isolating those keywords as much as possible, because what you're going to identify most likely on those campaigns when you start going deeper and deeper most likely the ones that are driving most of the success is like five keywords, right. Therefore, usually, if you follow the strategy of adding multiple keywords on a campaign, you're gonna find that other keywords are diluting the efforts of going tunnel vision on the keywords that giving you the ROAS that you need. Therefore, I will go on all my campaigns making sure the keywords have the good click-through rate and performance I need are kept in the legacy campaigns, which means the ones already have history, and the keywords that haven't performed I move them into new campaigns and therefore rinse and repeat. Usually, winners stay in the campaigns where they're being winners. The losers I remove and, based on how bad they perform, I might retry them on a new campaign or I might remove them altogether and re-engage on a new keyword research perspective. Yeah. Carrie Miller: All right, we actually have a question from Bradley Sutton. Vincenzo: Oh, there you go. Carrie Miller: I don't have too many search terms showing up on my ASIN product targeting campaigns, but I heard others get a lot of irrelevant search terms. Now instead of only ASINs Is the only way to stop this is to put search terms in negative match or at the campaign level. Vincenzo: Yes, yeah, thank you for that question, Bradley. Yeah, at the moment it will be at the campaign level. Yeah, so this for those that might not know when you actually target a specific ASIN, for whatever reason, that actually also shows you for search terms right and therefore you know you appear for a specific search term. The issue with that is that it appears as a search term. It doesn't appear as a keyword. Therefore, if you negate it at the R group level, essentially you're not negating it because this is not even a keyword you're targeting in the first place, you're targeting an ASIN. So one way we have found I mean in between to you, Bradley, because sometimes we still see by passing that it will be at the campaign level you negate at the campaign level so that ASIN the search term that it generates, it doesn't basically get repeated. Carrie Miller: Lots of my products have several variations. When I create a PPC campaign, should I only select one variation for the campaign to target, or should I select multiple or all of the variations? Vincenzo: Good. So some of the things I usually do is, if you have historical I'm going to give you two scenarios, because usually there's two scenarios you have the scenario where you've been selling for a while and you have historical data. Therefore, that's very simple you just go have a look which variation is the one that has the best conversion and you go for that one. Now the second approach is what most people go across, which is you're going to launch this product with multiple color sizes and all of that, and you know which one to go for. Usually, your best friends for this is having a look at and I'm sure by then, if you're launching the project, you already understand the market having a look at reviews of your competitors, which you can do with Helium 10, and then figure out what is the ratio of the color or the variation that sold the most. So you start having some educated guess. That's one way of doing it. Then the second way of doing it is also a brand analytics. You can have a look at the specific ASIN that's been sold the most on the specific a category. You can also use proper to an explorer to get some insights around a specific a variation that sell the most. So there's different, different sources of data. You can combine and make this guess and if you still Somehow not decisive, because maybe all these sources doesn't really give you a clear answer, then the way I will go for it is initially only I will pull them all within the same campaign to see how this performs, because by nature, Amazon is gonna most likely start selecting one over other based on KPI. So who click the mouse and who convert the mouse? And then that's gonna be my winner and my baseline for my rest of the campaigns are gonna create. Forward, now, forward. Now another thing, guys when you start creating campaigns and you define a clear variation, let's say you define the clear winner is color, red, red, yoga mats right, that's going to be the one you're going to use on all your generic keywords. Still, if you have blue, white, black all these are colors you still want to create the same resembles of these keywords, but with the variation embedded in it, right? So, for example, let's say, as I gave you the example, red, blue, black yoga mats. Then you want to have, for example, a campaign for red, red yoga mat, red, exercise mat, red, and you name it and you do that with every single color and then you can also mix the order. And all of that because that's what it's going to allow you to do is, while the main variation takes the pull of the sales from the generic keywords, you still want to have a very strong presence on the long tail and more niche keywords that people are going to try to look for, that specific variation, even if it's lower than that. So you have a full spectrum control of the main market, the main market, the mainstream market, and they have control of the more niche market at the keyword specific level. Carrie Miller: Thank you so much, Vincenzo, for joining us on this TACoS Tuesday. It's always great to have you. You have so much knowledge, so much to share. Every time I've seen you speak or just share everyone, there's always some great info that people can take and, do you know, basically put things right to work with their PPC. So thank you for doing that. Thank you for doing that, thank you for sharing, answering all these questions, and hopefully we'll see you again soon. Where can anyone find you? If they want to find you and reach you and maybe ask you questions or connect with your agency. Vincenzo: Sure, so you can find me as Vincenzo just counting all the social media channels Like. Luckily, I'm the only one in the industry called Vincenzo, so it's going to be very easy to find me. When it comes to the agency, you can find Ecomcy, also in all the channels, or go to our website, ecomcy.com, where you're more than welcome to book a free consultation with our team and hopefully we can answer some questions and explore future partnerships. Carrie Miller: Awesome. Well, thanks again so much and thank you everyone for joining and asking questions and hopefully this was very helpful for you all in the audience and we'll see you again next time. Thank you, guys.

Serious Sellers Podcast: Learn How To Sell On Amazon
#582 - From Teacher to 7-Figure Amazon & Walmart Seller

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Jul 27, 2024 36:53


Join us on an incredible journey as we welcome Carrie Miller, a familiar voice on the Serious Sellers Podcast, who shares her remarkable transition from teaching to becoming a multi-seven-figure seller on Amazon and Walmart. Born in Florida and raised in San Diego, Carrie attended Pepperdine University with aspirations of becoming a teacher, only to find herself navigating a challenging job market. Despite the odds, she secured a position teaching high school Spanish and even coached basketball, showcasing her dedication and versatility. Carrie's global experiences in Argentina and China add a unique flavor to her story, making her insights into the e-commerce world all the more compelling. Listen in as we explore her journey working for another e-commerce software company and shifting from customer interactions to creating content and masterclasses for their Academy. Her extensive experience with Helium 10 since 2017 played a pivotal role in her freelance work for various clients. Discover the impressive growth of their skateboard and apparel businesses, which saw significant milestones in 2020 and 2022, respectively. The discussion also touches on their successful foray into Walmart's marketplace and their upcoming venture into TikTok Shop, offering listeners valuable insights into e-commerce business growth and strategies. This episode also uncovers the lessons learned in product inspections and the importance of targeting niche markets. Hear firsthand about the challenges of receiving a large batch of smeared skateboard decks and dealing with quality issues that impacted product reviews. We emphasize the critical role of thorough factory inspections and having reliable on-the-ground sourcing experts. Additionally, we tackle security risks and challenges on Amazon, including account hacks and listing issues, and share effective strategies for optimizing e-commerce operations. From managing supply chain fees to utilizing AI-powered tools for competitor analysis, this episode is packed with practical advice to help you succeed in the competitive e-commerce landscape. In episode 582 of the Serious Sellers Podcast, Bradley and Carrie discuss: 00:00 - E-Commerce Strategies With Carrie Miller 04:07 - Global Teaching and Living Experiences 09:35 - E-Commerce Business Growth and Strategies 10:04 - Helium 10 Essential Tool for Agencies 13:52 - Success in a Competitive Apparel Market 18:44 - Learning From Mistakes in Product Inspections 19:38 - Security Risks and E-Commerce Challenges 24:41 - Success Through Consistency and Growth 28:13 - Unique Amazon & Walmart Strategies 32:09 - Optimizing Listing SEO Strategy With AI ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On Youtube: youtube.com/@Helium10/videos

Serious Sellers Podcast: Learn How To Sell On Amazon
Helium 10 Buzz 7/26/24: New Amazon Reimbursement Policy | TikTok Shop Is Expanding | Amazon Is Giving Free 3D Models

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Jul 26, 2024 10:41


E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. Amazon FBA Inventory Reimbursement Policy Update | Helium 10 https://www.helium10.com/blog/amazon-fba-inventory-reimbursement-policy-update/ TikTok Reportedly Bringing In-App Shopping to Spain and Ireland https://www.pymnts.com/news/ecommerce/2024/tiktok-reportedly-bringing-in-app-shopping-to-spain-and-ireland/ Additionally, we highlight significant updates on Amazon Seller Central. Discover the enhanced Voice of the Customer dashboard, which now includes new performance metrics and multilingual customer feedback. US-based brand-registered sellers can now create free 3D product models using the Amazon Seller iOS app, offering a 360-degree view to elevate the shopping experience. New brand analytics features are also on the horizon, focusing on customer segmentation to better target new audiences and reduce cart abandonment. Lastly, we explore Helium 10's AI-powered features in the Listing Builder tool, designed to optimize and generate copy and seasonal AI images for Amazon Posts and product listings. Tune in for a comprehensive rundown of these updates and more! In this episode of the Weekly Buzz by Helium 10, Carrie covers: 00:51 - Amazon Reimbursement Changes 02:47 - TikTok Shop Expansion 04:00 - Voice of the Customer Updates 05:09 - Free 3D Models 06:42 - New Customer Segmentation 07:34 - Pro Training Tip: New AI Features Of Listing Builder ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On Youtube: youtube.com/@Helium10/videos Transcript Carrie Miller: Amazon has a new reimbursement policy, TikTok is expanding to even more countries and free 3D models for sellers who have an iOS seller app. This and so much more on today's episode of the Weekly Buzz. Bradley Sutton: How cool is that? Pretty cool, I think. Hello everybody, and welcome to another episode of the Serious Sellers Podcast by Helium 10. I'm your host, Bradley Sutton, and this is the show. That is our Helium 10 Weekly Buzz, where we give you a rundown of all the news stories that are going on in the Amazon, Walmart and e-commerce world. We highlight the latest new feature alerts from Helium 10, and we review a training tip of the week that will give you serious strategies for serious sellers of any level in the e-commerce world. Now, today, our host is going to be Carrie Miller. So, Carrie, take it away and let us know what's buzzing. Carrie Miller: So the first story is about Amazon changing their reimbursement policy. So, starting November 1st of 2024, amazon is going to proactively reimburse sellers for FBA items that are lost in Amazon fulfillment centers. They're going to issue the reimbursement as soon as an item is reported as a loss by the fulfillment center, which you can actually track in the reimbursements report on seller central, and Amazon is hoping that this is going to be a more seamless experience that's going to save sellers time and money by minimizing the need to manually research and file claims for lost items. However, if you as a seller do not receive an automatic reimbursement and you believe that your inventory has been lost or damaged, then you're going to actually also have to file a manual claim when they don't proactively do it, if there's a glitch in the system. Additionally, any removal claims are still going to be need to be filed manually. Also, starting October 23rd, amazon is actually updating their eligibility window policy, so all manual claims must now be submitted with the following deadlines. So, first, a fulfillment center operations claim for an item that is lost or damaged in the fulfillment center must be submitted no later than 60 days after the item was reported lost or damaged. Second, an FBA customer returns claim can be submitted between 60 to 120 days after the customer refund or replacement date. Claims must not be submitted before 60 days to ensure that the customer has time to return the item to Amazon for processing. Third, a removal claim for items lost in transit can be submitted 15 to 75 days from the shipment creation date. Claims must not be submitted before 15 days to ensure the shipment can be delivered back to you. And then, last, all other removal claims must be filed within 60 days of the shipment being delivered back to you. If you want more information, we actually wrote a blog so you can get that link to that blog in our description. So go ahead and check out the blog and it should answer all of your questions in regards to the new policy. Carrie Miller: All right, so next up, we have some TikTok shop news. TikTok shop is allegedly, or reportedly, going to be bringing in-app shopping to Ireland and Spain. According to this article, they're basically saying that they're expanding first to Ireland and Spain and have some plans to expand to more countries in Europe. Now, obviously, TikTok is already in these countries, but this is going to be the in-app shopping piece so that people can actually utilize TikTok shop here. And this is after a few months ago. It talks about here and here that TikTok had planned to bring this shopping feature to Spain, Germany, Italy, France and Ireland earlier this year, but they actually halted that because they wanted to focus on the US market. Now there's a lot of uncertainty with the US market, so they probably are going ahead with the expansion to Europe because of that. So we'll see what happens. I think this is an interesting development. It could be some really great opportunity for sellers to everywhere. So we'll see how this goes and you know, just keep your eye on these European countries. If you are a seller and you can potentially expand out there or, you know, maybe some influencers in these countries can start making money selling on TikTok shop. Carrie Miller: All right, next up, we have some information about how the voice of the customer dashboard has been updated as well as there are some new translation features. So Amazon says here to show you how your products perform against industry bank benchmarks, amazon has updated some features on the voice of the customer dashboard. The negative customer experience review rate and the NCX return rate show how your product review and return rates compared to the product category benchmarks. This information enables you to track your product performance over time so you can make informed decisions to improve quality. On the listings detail page, you can you to make corrective action and improve your product offerings. Amazon, finally also has enhanced the customer feedback section by now offering it in multiple languages. Previously it was only available in English and now it's available in multiple languages. Carrie Miller: All right, we actually have another update to share that was actually in your Seller Central dashboard and that was where it was announced, and it's for brand registered sellers in the US, and that is that you can now create free that's right, free 3D product models using the Amazon Seller iOS app. These models are gonna provide a 360 degree view of your product, which is going to further enhance your customer's shopping experience. So 3D scanning in the Amazon seller app is actually going to be a guided experience and the eligibility actually depends on the type of product is, because not all products are actually going to be good for a 360 model. So you know things like that more like hard products, and so they're going to look at the product category, the physical properties and other factors. So if your, if your products don't appear in the app for scanning, then that's probably wise because they're not actually eligible. In order to get access to this feature on your phone, you're going to need an iOS or an Apple device, and it has to have iOS 17 or newer, and your device language needs to be set to English. So you're going to also find instructions in the app on how to prepare your product for scanning, and a 3D artist will actually review each scanned model for quality and if your status if you basically it says in progress that means they've successfully received a scan, and then, once they've received the scan, it's going to take about three weeks to complete the model and then make it ready for your customers on your listing and it's going to actually just pop up there automatically, so you don't actually need to kind of check anywhere and upload it yourself. It'll automatically populate. So you just want to keep checking your listing to see if it's been populated. Carrie Miller: Okay, this last piece of news is actually with brand analytics. Amazon has actually introduced new brand analytics features that are going to help you to refine your segmentation of customers and help you to engage the following audiences. So the first audience is new audiences. That allows you to highlight declining top tier and declining promising customers segments for insights on groups of likely customers who are forecasted to spend less in the next year, and then next cart abandoners to spend less in the next year, and then next cart abandoners. So this audience is going to help you to engage and convert customers who have added your products to their cart and they have not yet completed their purchase. All right, so that is all the news, and you can see there's a lot going on. You know lots of really important information. So if you want to check anything further out, you can find some of those things in your seller central dashboard with some more information. Or if you want to check out our blog on those reimbursements, you can check that out as well. All right, so let's go ahead and get into our training tip of the week now. Carrie Miller: This is going to be in our listing builder, ai. We have a lot of really great ai features throughout helium 10 tools, but I wanted to focus on the ones that are in our listing builder because I think they might be a little bit overlooked or maybe you don't even know that they exist. This is one of our listings, this is our coffin shelf and what you need to do is you're going to just scroll all the way down. So we've already written this one and used AI there. But if you scroll all the way down to the bottom, you're going to see where it says Amazon posts, and sometimes you might have writer's block and not really know what to caption your Amazon posts with and you want to make sure that they're optimized. So what we will do is take the keywords that are in the listing here and just the information from the listing, and it's going to help write some different posts for you. So I just hit write it for me and then you're going to see some fully optimized posts come up here. So, for example, we've got here transform your space with this coffin shelf set, perfect for your goth decor. It includes a skull figurine and led pumpkin candle. Okay, so since ours does not include that, I'm going to just kind of I can just edit this if I wanted to use it. So you can basically kind of use it as a jumping off point and you can just start, you know, editing and doing whatever you need to do. You can also hit rewrite it for me and you can get some more suggestions that are rewritten for you right there and you can utilize those or kind of take some from this one and then add it to this one anything that you want to do, but that is a great way that you can get some optimized content for your Amazon posts. Carrie Miller: Next, we have how to generate AI images. Now, this is really cool because you can change these amazing backgrounds. Sometimes, especially going into different holiday seasons, you might want to put your product in a different background with a different holiday season. So all you need to do is just upload your product with a white background here and you'll just click browse and upload that and then you're going to choose a theme. So you could choose you know holiday and maybe you know Halloween or something like that, and it will give you kind of a suggested description. But you can actually edit this and do whatever you want to do. Carrie Miller: I already did one for you here. I uploaded this coffin shelf here and I chose holiday and Halloween spookiness, and I actually just kind of changed the item, the image description, and I was able to get some of these. Now, obviously, some of them are not perfect, but you can go ahead and edit the description and then hit generate images. Again. It'll generate some images that are different, so this is a really good place to get some of those really cool backgrounds, especially for those stationary products, and help to make your product look a lot more festive for the holidays or anything else. You can choose any of these themes. You can do home themes, abstract, whatever you want, and then you can choose a theme setting once you get over here. So really great cool things in Helium 10. We're always trying to innovate and give you the latest and greatest tools to help you with your Amazon business. All right, so thank you all for tuning in to this week's Weekly Buzz. We'll see you all next week to see what's buzzing.

Serious Sellers Podcast: Learn How To Sell On Amazon
#577 - Walmart Seller Success Strategies with SellCord

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Jul 9, 2024 32:13


Join us for an insightful episode where we chat with David Milstein, co-founder of SellCord, about the strategies that drive success on Walmart. David shares an inspiring success story of a client who saw their sales surge from $2,000 to $200,000 per month within just two months by leveraging strategic account managers and Walmart Fulfillment Services (WFS). We also discuss realistic expectations for Walmart sales growth, suggesting sellers aim for 10% to 20% of their Amazon sales, emphasizing the importance of focusing on Walmart to unlock its full potential. Explore the benefits and intricacies of using virtual multi-packs with Walmart Fulfillment Services in this episode. We discuss how virtual GTINs can create multiple listings for a single unit, like multi-packs of shampoo, without additional physical inventory, reducing storage fees and return orders while lowering WFS fees. David also sheds light on pricing strategies, highlighting the significance of the $10 price point, and the current beta status of virtual packs and their anticipated wider rollout, along with the role of promotions in driving sales on Walmart. Listen in as we navigate the intricacies of Walmart's promotional campaigns and recent updates to their item specifications. We cover different types of promotional campaigns such as category-specific events and flash deals, and the strategic advantages they offer. Learn about accessing these campaigns through the growth opportunities section and the newly introduced Item Spec 5.0, which shifts from category-based to product-type-based listings. David also shares essential tips for managing Walmart accounts, including consolidating multiple accounts, transferring reviews from Shopify, and utilizing Walmart's Review Accelerator Program. In episode 577 of the Serious Sellers Podcast, Carrie and David discuss: 00:00 - Walmart Success Stories and Strategies 07:23 - Walmart Virtual Pack and Promotion Strategy 11:08 - New Walmart Promotional and Listing Strategies 11:38 - Accessing Growth Opportunities and New Promo Campaigns 15:55 - Optimizing Attributes for Walmart Ranking 20:36 - Walmart Account Management Strategies 21:01 - Bringing Reviews to Walmart Restrictions 23:58 - Flash Deals for All Sellers 29:05 - PPC and Listing Optimization Strategies ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos Transcript Carrie Miller: Today we're talking with David Milstein from SellCord and he's going to be talking about some Walmart success stories and some strategies to help you to become successful on Walmart. He'll also be talking about the new item, spec 5.0, and Walmart promotions that can help boost sales.   Bradley Sutton: How cool is that? Pretty cool, I think. Hello everybody and welcome to another episode of the Serious Sellers Podcast by Helium 10. I am your host, Bradley Sutton, and this is the show that's completely BS-free, unscripted and unrehearsed organic conversation about serious strategies or serious sellers of any level in the e-commerce world, and this episode is our monthly live Walmart Wednesday show where we talk about anything and everything Walmart related with different guests, and today's host is going to be Carrie Miller. So, Carrie, take it away.   Carrie Miller: Welcome to another Walmart Wednesday. I'm so excited to have a very special guest today. We have David Milstein here, and so we're going to ask him a lot of questions. He is definitely one of the top experts in Walmart. He definitely has taught me a lot of what I know about Walmart, so definitely a privilege to have him here today. I'm going to go ahead and bring on David. Hi David.   David: Hey, Carrie, it's great to be on. Thank you for having me.   Carrie Miller: Yeah, thanks so much for coming on. So I told them a little bit about you. I mean, you are the co-founder of SellCord and you've been doing Walmart or in the Walmart game for like maybe three or four years now. Definitely an expert in Walmart and very, very knowledgeable about anything. Okay, so let's go ahead. And, David, I don't know if I've done enough justice for you about your background, but can you just tell a little bit about what you do at SellCord and just a little bit about you and your background and anything you want to let us know.   David: Of course. Of course, sure, thank you for the opportunity. So, yeah, so I'm one of the co-founders of SellCord. Uh, we are a Walmart focused agency, so we only work on brands, on their Walmart growth, and we've positioned ourselves to just be exclusively focused in this, in this space, as we understand the future and opportunity that Walmart does have to offer. It's always great to be alongside Carrie, a fellow like-minded individual, who is with us on this Walmart train, so we're excited to chat, as always.   Carrie Miller: Awesome. Okay. So let's go ahead and we're going to just get into the questions, and I think one of my first questions that I wanted to ask you about is because and I'll kind of give you a little bit of background a lot of people say you know, what kind of sales can I do on Walmart? You know if I'm doing, you know millions on Amazon, what can I do on Walmart? But I just wanted to see if you could give us some stories about, like a client who maybe got on Walmart. Maybe they were struggling with Walmart before they came to you and then you helped them to do certain things and they became successful. So, like you know what was the scenario, how did you help them? Any kind of thoughts you can give us about like client success stories would be kind of cool way to start this out.   David: For sure, for sure. Actually, Walmart just did a case study with us on one of our clients. So you go on LinkedIn, you guys could check out like a post on this brand, Simply Magic. Uh, this was a brand you know they have a lot of success just historically, both on Amazon. Actually, they were at Walmart before and they were working with us. They were just trying it out. They were doing about like two thousand dollars a month like really really low business, not really giving it the attention it deserved. They came to us, we met with them and just due to their you know experience, we're able to link them with some really insider people at Walmart to be able to work with like a good Sam, the strategic account manager, and working with like the WFS team, and within two months we're actually able to get their sales to 200k, which is like that's, I don't think that's a normal scenario, like we really did. It went above and beyond with them, but that's just because of the opportunity that they had to offer. Now this is a major, major player the Amazon space. However, we do work with brands of all sizes and we have just general expectations of what you can get from Walmart. We typically like to say you should aim for about 10% to 20% of your Amazon sales. So if you're doing like $2 million, $3 million on Amazon, you should be able to expect $200,000 to $300,000 a year, which is again a very solid opportunity.   David: It's obviously all about the long run, but so many accounts are coming to us. We meet these guys at shows all the time. Hey, I'm not even doing 1%, I'm doing 2% and just talking to them. It'll come down to some of the things we'll speak about in this call like different strategies, but it just often comes down to just focus and really giving Walmart the opportunity it deserves, but getting them up within just a few months the 5%, 10% and then it's about can we grow up more from there? And that's really where the opportunities lie, you know, if there's some more strategies to grow further than 10%, how you can do that and we'll speak, I think, a little bit about that more in this talk, in this podcast.   Carrie Miller: Yeah, Well, what do you think the top things are that they're not doing beforehand? Because I've definitely experienced this where people aren't necessarily doing. You know all the things they could do possibly, but what are some of the top things? People like they're just totally ignoring that they would never ignore any Amazon that you see with clients.   David: So so the same way that you would give the opportunity to, let's see your copy on Walmart compared to, let's say, you know, Amazon, Amazon, you're in there like which keywords do I need where in my title and my description? Specifics, like you're very detailed with it, and then you'll just kind of use the same copy on Walmart. Walmart has a completely different guide. You know like they want to have a very different set of copy. They want to have a shorter title descriptions should be more keyword rich and we've done actually a lot of research also on like the keyword tracking and indexing and we found that if you're lacking your main keywords within your copy, those are the highest scenarios of just not indexing for those keywords. It's so related I could show proof. Like not being not having your keywords in your copy, you're just not gonna index. And indexing is even worse than ranking. That means you just don't show up at all for that keyword. And these are basics. That's just one great example.   David: I think another very common one is being in the correct category or product type. We'll speak more about product types a little bit later. Just with Item Spec 5.0. Just being correctly categorized is so important because that determines which keywords you're able to rank for. Just don't make the mistake that Walmart is just some other random marketplace. It's going to be the next big marketplace. You can even see the trajectory of where things have come up thus far and how it compares to Amazon and just the growth it's seeing. And if you're missing that, you're just missing out on the opportunity. Treat it as if it's Amazon right now, you know. Think of it that this is an opportunity that Amazon was seven years ago, five years ago, whatever, whatever specific timeline. But understand that it is an opportunity. And if you had, the chance to do Amazon again now just think of it. What would you just do on Walmart?   Carrie Miller: Yeah, that's all good information. The next thing I wanted to talk about was the virtual packs, because I know I saw you post on LinkedIn about virtual packs that they had just come out. So what, you know what are they? You know how have they been doing? Have you seen a lot of success with them so far?   David: Yeah, for sure I really love the direction Walmart's going with all their beta programs and the new things that they're rolling out. You know I love that they kind of have like Amazon to kind of like go after. You know they don't have to be the pioneer, they can be like hey, this is something that we like about Amazon and they're going all out. You know there's so many new programs coming out and virtual packs is like the latest and greatest. I just want to make a distinction. It's not a virtual bundle, it's specifically a multi-pack on a single unit, and this really what it allows you to do is to create multiple listings for a single unit. So let's say, you're selling a bottle of shampoo. Instead of having to create a second GTIN to list a second bottle of shampoo with it, you can now create a virtual GTIN and you can do up to as many as you want. And where the real benefits come in is actually through using WFS for the fulfillment. So oftentimes you know you might want to list a three-pack or a four-pack or a five-pack and then when you send it to WFS it doesn't actually sell, and then you have to deal with storage fees, you have to do a return order. It's just such a pain.   David: So what this allows you to do is just to have one unit. You just send that into WFS and WFS will just create the virtual packs for you. And what's even nicer is that they will have actually consolidated and lowered WFS fee. Depending on how many units, for two units they reduce it by like a dollar for each one. You can look at the like. There's a great guide about this from Walmart where they give you the specific breakdown of the fees. But it's just a really good opportunity to expand your assortment and offer multi-packs where you might not necessarily have that opportunity. It also works really well when it comes to, let's say, you're in a category where, let's say, if you're under $10, there's an 8% commission break. So you think if you go two pack, if you had a separate two pack listing, you'd be paying that 15% fee because it's above $10. But with with virtual packs, you actually still locked into that eight percent fee as long as, like, the average price is lower. So that's really nice, you know, it's just like an opportunity that people aren't necessarily factoring in I just want to make a really cool point, though, about that is there's also in WFS if your products are under ten dollars. This is something actually people don't really know much about. I'm not sure why if your products are on WFS and your retail is under $10, there's a dollar fee that gets attributed to your product. So if you're selling it under $10, even if it's a multi pack of two and it's selling for $19, you still have to pay that dollar fee twice. So it's very important to factor in your pricing and how that impacts both your WFS and your fee.   Carrie Miller: That might actually be a reason to kind of lower your price if you're just at like the 12 or 13 dollar mark, maybe I don't know. I guess you'd have to do the numbers but.   David: It's kind of. It's kind of a hack. I like, like, I call, I call like the 10 perfect price.   Carrie Miller: Yeah.   David: It's exactly 10, because at 10 you don't have the WFS fee for a dollar, but if you're in certain categories you're still in the eight percent. So it's kind of like if you're at ten dollars on one cent, you're at 15% commission, and if you're $9.99, there's that extra dollar WFS fee.   Carrie Miller: Wow. So interesting.   David: So it's actually if you're around that price. Yeah.   Carrie Miller: Very, very good to know. And those virtual packs are in beta, right? So when do you think they're going to roll out to everybody?   David: Yeah. So from our information, they have like a virtual pack, a virtual bundle, virtual pack beta that we did months ago that only a limited amount of sellers got in, and other rolling it out across the board. The initial release was two weeks ago, I think on the June 13th, and then they're also going to be doing early sometime in July, I believe that should be the rest of the sellers that should be live for everyone and I'm pretty sure that's what. It's not confirmed, but we'll find out next month. You know, if you don't, you don't have it. It's a great opportunity. You know, open a case, reach out to your strategic account manager if you have one. Ask for these programs. You know they're here to help you and they'll try and get you in wherever you can.   Carrie Miller: Okay, so let's move on to another topic, and I want to talk about promotions. So let's go ahead and just talk about, like, what types of promotions does Walmart offer for sellers to participate in?   David: Totally. So, I mean promotions is such a great topic on Walmart. I think, after advertising or even combined with advertising, promotions is going to be the best way to grow your listings. Kind of referencing that previous case study we spoke about, the way we were able to see such insane results so quickly is because we enabled these items to go into promotion, that to really grow. And so just to speak about, like, the different types of promotions on Walmart, there's two main categories that exist. There's promo campaigns, which are like category specific and they happen during a specific set amount of time. For example, there's a July event happening throughout the entirety of the month of July and then you have different events here and there. You have some highlighted special events. You know that we just had like Walmart Plus week this past week and you have like Black Friday like, but there's generally more like you know this is allergy season or like some like some random home and cleaning week, like something that they come up with. You know just where they're trying to get some products in and you could automatically enroll in that. If you go to growth opportunities, you'll see promo campaigns.   David: If you don't have access to that just open a case and you'll be able to get access to that. You have to be an admin on the Solid Center account, which is pretty obvious, and you'll be able to roll your products in there and just be able to participate in that. And then another type of campaign which is called Flash Deals which is kind of similar to Flash Picks on Amazon, the difference being lightning deals on Amazon are Lightning deals are a single day, versus Flash Deals on Walmart run for a whole week and it's every week, I believe Sunday through Saturday, that it runs through a promo for your product and you can get in there with a basic 10% off and you can really roll through your catalog. You have to get approved for it, but you can't do back-to-back for the same product in two weeks, but you can do it every four weeks per product and it's actually a really, really great way to be able to quickly move your products because you get put into a special flash deal page and if you go to Walmart's home page, there's always a little icon for a lightning symbol. You can click it and, depending on how well your product does, it will fluctuate in its rank amongst the deal. So if you push a lot of ads, you'll actually quickly be able to move up the list just because you have a high conversion rate. Even if they're not clicking on the flash deals page, your listing just moves better. So you'll move up on the ranks and actually able to fly through units. Like that it's interesting. We've seen higher conversion rate. I mean it makes sense at a cheaper rate but very like a 30, 40% increase in sales, dollar wise, not even units specifically dollars. So even at the 10% discount, which is not a lot, you're still able to really kill it over there.   Carrie Miller: So do you have to have a strategic account manager for that? I've noticed a lot of accounts don't have access to those Flash Deals or Flash Picks.   David: I would say just open up a case. Yeah, I think with Flash Deals, Flash Picks it used to be called Flash Picks. They changed it to Flash Deals. No, that's Walmart, though wuickly changed things on the fly just to sound better, but open up a case. If you don't have a strategic account manager, just that case should be able to get it for you.   Carrie Miller: Cool, yeah, let's go ahead and talk about something that I just saw roll out recently, and it's the Item Spec 5.0. Can you just tell everyone what, what the Item Spec 5.0 is and how it can help with the visibility of products, or just any information you have on the Item Spec?   David: Yeah. So this is. This is one of the bigger buzzwords you know happening right now in the Walmart space and it's just because of how impactful this is for your listings and really planned forward with Walmart. Uh, Item Spec 4 came out quite a while ago and what they did was they changed the number of categories you were able to list under to like from like 20 something to like 77, and now, with Item Spec 5.0, they're doing it in a different, a different style. It's based on product type. That's how you set up your product, your items, rather than doing it in a general category, you now have to actually select the product type. This is similar to like my experience with Amazon. The minimal experience that I've had in the past with their flat files is you have to select, like, a product type prior to uploading it, so it's not a similar idea on Walmart. So I understand if you have a big assortment and you're trying to come up with how you could quickly list it. It could be a little bit harder now because you can't just generalize it into Home and Kitchen. You have to find your product types. But previously Walmart would automatically select the correct product type for your item and you can change it. But now that it's forced into the product type, as like the initial start, you do have to do a little bit more research on listing. But what's the point, aside from just the change in how you list your product and how you do edits to your product, what's the goal of what they're doing here.   David: So this is actually, I expect, 5.0 was previously first released on actually the 1p side. So if you're doing edits through item 360 or supplier one, you should already have familiarity with this and all that was already done by product type for a while. And what it does is it enables a whole bunch of more attributes by product type. So each category has, like its list of predetermined attributes, but it didn't tell you which ones you should fill out for this. Like it could be in sports and like you're selling, you know weights and it's like what sports team is this? It's not applicable to your weights, you know. But then if you have let's say you're selling now with the new product type if you're selling something related to like a sports, like an actual sports team, it'll ask you for the sports team, but if you're selling something that's not relevant, it won't make it a required category for you. So it's basically they make attributes that are dependent on your product type, which is really cool in the flat files they'll gray out certain areas and it'll actually have like recommended attributes that you should be filling out based on your product type.   David: So it's a lot more dependent. It's a lot more granular, which helps you fill in the correct detail with mine. This is like the number one thing that people are just what attributes do I fill out? There's just so many and some of them are useless, but like what's important. So now that with 5.0, I think it's only going to get better and better, Walmart's going to keep showing even more information on how to utilize it, but with this it enables you to actually see more attributes that were previously only restricted to one fee, which is interesting, as well as which attributes they recommend that you do fill out in order to rank better. So how does it impact your rank? I think this is like leaning into that Walmart's actually trying to not necessarily focus so much on the. You know, obviously, conversion rate is the number one driver of rank right now, but they want to have attributes actually have a bigger impact on your rank, because discoverability to them is something that's so important. So if you have like a very specified search, they want to be able to show your product, not just because of your relevancy from keywords, but also your relevancy due to attributes. So that's why it's so important to fill them out.   David: I want to sort of tip about Amazon Fill out every attribute you can, even if it's just as N/A as long as that's an option, obviously or just type in something basic, even though it's not applicable to your product, just so that you have everything filled out. If anyone ever comes searching for you, you have literally all the information you need there. It might take you some extra time, but it's totally worth it because you're then setting yourself up for future success. It also limits the ability for someone to hijack your listing with content rights issues. Someone could just put your listing in and they could fill out one attribute and now all of a sudden, your listing's content rights restricted for that one thing which could be some miscellaneous attribute. So there is the opportunities for you as a seller and also opportunity for people that might want to try to harm you. Not recommended. But there is so much happening with Item Spec 5.0 and I'm excited to see the great impact because it is it is slowly rolling out for a lot of sellers. It's not fully live for everyone. We're able to see from the UI if there's like an add items or update items feature. You can see from your items page. You'll know if you're like in 4.0 or if you're still in a Harfian 5.0. So a lot of cool stuff there and excited to see what comes.   Carrie Miller: So if you download it and still in the 4.0, do you just write a case to ask to get the Item Spec 5.0? Is that?   David: I don't think they're going to help you with that. I don't think so. I think it's just going to like they'll just tell you like they might not even know what they're talking about, honestly, in that case, but they'll also just say it's rolling out. You'll get it when you get it.   Carrie Miller: Okay.   David: Yeah, I wouldn't I wouldn't push for you to ask your Sam If you have a Sam, maybe it's worth off to pick it up to them but oftentimes they'll also just say, you know, you're you'll get it in in September, you know. Hopefully everyone gets this sooner than later.   Carrie Miller: Definitely. Um, somebody in the comments said that the drop downs in spec 5.0 are not working. I don't know if you have any. Have you had any any experience with that, with the drop downs not working or kind of some glitches with this, with the spec sheets?   David: Interesting. So the drop downs are possibly for if it's great, look, if it's grayed out, is that what it is? It's something that's grayed out. But if it's grayed out it's not relevant to that product type. And is this specifically in a flat file? Because you'll notice when you go to edit an item and through, like the item page, it will. It will be a whole new layout. It's going to look a lot cleaner, a lot newer and instead of having three different tabs, it's all going to be on one page going down. Are you experiencing the same issues there? There are definitely issues and actually as of today, if you log into SolidSign, you'll see a line on top that says there's issues with files right now. So they are having some issues right now as a whole Walmart, so don't go crazy on them If it's still not working in a couple of days and once that banner goes away, that's something to definitely want to take a look at. See if it's something with the flat file, see if you're able to manually edit it. In that case, I definitely suggest opening a case. But I was just working on a file earlier this week and it seemed to be working just fine.   Carrie Miller: Okay, so I'm going gonna go in straight to the questions. We've got a lot of questions up here, so I'm excited about this, a lot of good interaction here. So the first one is we have brands A and B already on Walmart but would like to test B without setting up another account. Can we test list these, these products, on existing account that belongs to A? So I guess like testing products on different.   David: Yeah, yeah, I mean there's, there's absolutely no issue with that, the only thing that you might consider is that it's going to say sold on ship by the store name. So if it's brand A, as long as you're okay with saying like brand B product is being sold on the ship by brand A, like that might be something to consider but there's no issue. But another thing you might want to consider is that if you eventually want to have an account added for brand B, it's a bit of a pain to have to transfer the content rights from account one to account B, but it is possible. If you set up brand portal for brand B on account A, I don't recommend that. You're kind of setting yourself up for future failure. But unless you plan to run everything through one account. We've actually worked with a lot of aggregators unless you plan to run everything through one account, we've actually worked with a lot of aggregators and at first a lot of them had one brand, like one account per brand, and they realized it was just such a disaster. Also think of it from like Walmart's perspective like they don't track accounts together, they don't really group them together, so they treat them as like 10 different accounts and it was just too hard for them to deal with Walmart. Too hard for them, like they would have access to beta programs in some accounts but not others, so it actually consolidated all to one account. It can become a little bit of like a billing issue if you have, like, different legal entities, but I would recommend sticking to one account unless you have a fear of really like getting suspended. But I would just recommend staying clear of doing anything that would get you in that in the first place.   Carrie Miller: The next question is about the best way to bring reviews from Shopify or Amazon, if that's allowed.   David: This is a good question. So there's a few options here. So, firstly, you're not allowed to bring in reviews from Amazon. Amazon officially, according to the terms of service, they own their reviews. You're not allowed to bring them to Walmart. Walmart actually won't even allow you to upload them. Back in the day, you'd be able to get away with it even though it wasn't recommended, but these days you cannot do that. You can, however, bring in organic reviews from Shopify and as well as from other sites as well, just not Amazon specifically. So there is a free version through Walmart. You just go to reviewsindicationwalmart.com. You'll be able to sign up for it. You can work with your Sam to get access to. It is through a company called Aspective. I believe Walmart purchase them. There are other tools as well, like there's the Yotpo, which officially does it. There's also Bizarre Voice, which, if you're like a bigger brand, I want to go that route because it's in the case to many, many platforms. But for most of like Amazon sellers, I find this just very expensive for what you're looking for. So I would just check out again that reviews indication the online economy. You can also message them if you have any questions. Just reviewsindication at Walmart.com, we'll go to them.   Carrie Miller: All right. So the next one kind of goes with it, and it's about you know, is there a fine program on Walmart. So what is the similar program on Walmart?   David: Right. So, Walmart does have what they call the review accelerator program. There is a requirement in order to get into it, which is you do have to have a sale. Recently they did change some things up. It used to be limited to five reviews, now it's up to 10 reviews, and if you work with a service provider. I believe it's up to 20. It's available through growth opportunities. They charge $10 per review. They recently changed the specifics of the program so I don't want to misspeak over here, but if you look in you can see the exact details of like. Walmart is great with their guides, like their guides are amazing and they're typically up to date. Just click on the guides you can read through, like the whole program. But growth opportunities reviews indication, I'm sorry review accelerator program that will give you what you're looking for and you can enroll products. There's even something cool which they say is there, but I've never actually seen it's something called a pre-purchase. So post-purchase is very common, where someone purchases your product. Walmart will accept the buy and then give them a $3 credit to leave a review, you're not guaranteed to get a five-star review. Just keep that in mind. You could get a one-star review through the review accelerator program, but there's something called a pre-purchase, which I'm not sure when it's going to be enabled, but this actually will allow you to discount an item on Walmart in order to get a review up to 100% off. I've never seen it, but it's something that does exist in.   Carrie Miller: Wow.   David: You can see an option for this. You can enroll your items.   Carrie Miller: The next question is is SellCord able to get my Walmart account access to a Sam? Strategic account manager is a Sam. For anyone who doesn't know.   David: Right. For sure, we can definitely help with that. We work directly with Walmart. We have our own like agency level Sam and we work with them to in order to get a Sam through Walmart. Also, depending on what category and we work with a lot of categories we can even just reach out directly to other Sam's to try and get someone approved. They typically expect you to have good sales somewhere. We've seen randomly accounts get assigned to Sam. Walmart's trying to do like as much as they can, even for the lower end accounts, but for like. If you're like a smaller account, Walmart might not necessarily go for it, but if you could prove like sales to them, either from Amazon or from like another website, that's kind of the best way to get it. But we've had a lot of success with that. If you guys, if you want to reach out, we could definitely give that a shot.   Carrie Miller: All right, here's kind of a follow-up with. The other question Is Flash Deals, are Flash Deals offered to brand owners only?   David: No, you know, it's not restricted. Actually, here's a little fun, little fun fact there's sponsored brand ads, which is actually exclusive to brand owners right through advertising. You're not allowed to do if you sell, if you resell. But there's actually something called sponsored product, sponsored brand, like Flash Deals, which you can use, instead of having like the brand logo, to say flash deals and you can list your items that you're reselling. It's exclusively managed through Walmart you have to work with, like your product manager, but you can definitely run Flash Deals on items that you do not own the brand for.   Carrie Miller: Someone asked where do I download or where do you download spec 5.0 from?   David: It will either be on your account or not when you go to your items page to go ahead and make updates so you have like you have like on the top right Like add items or manage items. You'll just see from there it'll be a little bit of a different UI. Things will look a little bit different than they were before. Previous, it was like it would give you by template. You could update it by category or by g10 match now, just as like by g10 match or like by product or product, something like that. And if you click on like, do by g10 match that's my favorite to do it g10 match, just throwing all your g10s in there and just export the file and you'll see the name of the file will say 5.0, or we'll say something like 4.5.   Carrie Miller: Here's another question, should our brand prioritize matching Amazon's prices on Walmart or focus on offering flash deals?   David: Wow, this is, that's a great question. So, uh, I want to touch on this earlier with. I just want to talk about couponing, which I think would be something that also a long conversation, generally speaking, for most of you. Amazon is your main business and you shouldn't jeopardize your main business because of Amazon. If you're listing on Amazon is bringing in so much more than Walmart you don't want to risk losing your business there. We have found that Amazon is a little slow sometimes to catch price differences. We've been able to run a 10% flash deals for a week and actually be cheaper than Amazon, and the price on Amazon will. We won't lose the buy box and Amazon won't catch up. What I would just recommend is if you could get away with it for as long as you could and let's say Amazon does give you problems. Just quickly change your price on Amazon, just you got a monitor you gotta be on top of your game. What's cool is that coupons, which is also a beta program, is the only way, as of today, they able to actually offer a cheaper price on Walmart than on Amazon without having to lower your Amazon price at all. So there's a lot of strategy around that you could. Also, if you have a Sam, you can work with your Sam to be like, let's say, you want to get into a bigger program where they request like a 30% discount. You could do like 10% strike through and then a 20% coupon. They'll work with you and because they understand the Walmart damage on Walmart issue, I think that's the biggest issue Walmart's trying to deal with is how do you get a promo on Walmart without impacting Amazon? That's why Walmart loves Walmart-only sellers. They love these guys. They don't care about their Amazon, they're all invested in Walmart and there is maybe a strategy to having a Walmart-specific catalog. If you have a lot of different products develop bundles or even go back to virtual packs. Play around with things and see what you can do to differentiate your Walmart from your Amazon listings. There's also you could have a different UPC that you use on Walmart versus Amazon. I'm not sure that's going to last forever, but it does. It is a good way to keep Amazon from price matching your items.   Carrie Miller: Let's see the next question here. Once copy is set up, products are properly categories and PPC is running, other than those two and those three tasks, what? What are other daily, weekly, monthly tasks that SellCord would do to make my Walmart business successful? What could a new customer expect to see SellCord to be working on every month in their account?   David: So it's not just the copy on the categorization, there's also attributes. You know it's played a very big role, kind of spoke about, especially with items spec 5.0. And then PPC is really it's not a set end and forget. It's set up with Walmart. You know you want to make sure that you're constantly, you know, revisiting PPC, checking in daily, seeing how things are going, what's doing better, what's doing worse, especially at launch. It's so important to be tweaking things, you know. You see, we didn't really talk PPC strategy much, but learning what's happening, especially if you're new to Walmart, you can't just expect things to be a certain way. Every account, every listing has its own history, which is just so complex. It makes things so much fun just to be able to learn within each account. There's also constant work that you can do just to see like copy as well. It's not a set and I forget it situation. You want to test something out. You want to learn more keywords and implement them into your copy. You want to try out different categories, different product types, to see if you can succeed in different areas as well. There's also just working with brands to discuss promotion strategies, to just continuously work and figure things out. There's also constant audits you have to do on your listings.   David: Walmart is like I'm not going to say notorious. It doesn't sound nice, but your images could just revert back. Your variation could split up your copy. If you have multiple paragraphs, it's squished into one paragraph. These things happen all the time. There's constant audits that you have to do just to make sure your things are, your content is good, and then it's just about primarily utilizing PPC as well as just promotional strategies to grow and grow, and there's also a lot of tracking information you know you have many items you want to be able to see. Let's say, keyword tracking. You know how. Am I ranking for my main keywords? Am I doing well overall? Is there more opportunity? Do I need to go more aggressively? Because even in ads like, are you ROAS focused or are you trying to just grow general sales? There's so much to go, depending on your strategy, Just like we deal with many, many different size accounts. We deal with accounts that are doing literally $5,000,10,000 a month. And then there's also nine figure Walmart sellers. You know that are PPC isn't necessarily their larger thing. It's about like having a strong pricing strategy because they have to win by $1. And then, not even having big margins, they just have to just make units sell. So so many different strategies depending on the count types.   Carrie Miller: All right. Last question what program is best for keywords on Walmart and for optimizing your listing in general?   David: Okay, so I'm a little biased over here, folks. So obviously Helium 10 is a fantastic tool for any keyword research. I live in Cerebro and Magnet. The fact that they're available for Walmart, I love it. It shows you. I mean, the amount of data that's in there is just fascinating. You can learn immediately what your top keywords are for your product. They have a search volume which is so impactful. It shows you historical so you can see, since it's seasonality, you can see one was this product doing well. It gives you the past, like two years or something like that's great. It'll really show you like where and when you can expect to do well. You also have to do the work you can't just like go here's everything. Do the work, make sure you're not hitting branded keywords, make sure they're relevant to your product, obviously. But it is really solid in terms of just keyword research, very, very highly recommended. In terms of optimization auger listings program-wise. I am also biased here, but that's just because this is what we do. We do listing optimization as a company, so obviously I'm going to plug SellCord, Carrie does Helium 10 have some sort of like AI tool to optimize listings for Walmart.   Carrie Miller: So we do. We have a Listing Builder and as you, basically, you put the keywords in a keyword bank and then, as you write them into your listing, they get crossed off, so you make sure that they're fully optimized. So yeah, we have a Listing Builder that will help you to optimize using the keywords you find with Cerebro for Walmart.   David: I'm sure it's fantastic. I mean, obviously we have a self core strategy, but I mean you guys make amazing tools. Definitely give it a shot.   Carrie Miller: All right, that's all we have. Thank you so much, David, for answering all those questions. We had a lot of great questions, and definitely David's the you know the best to ask all these amazing questions too. So thank you so much, David, for being on. And again, if you are interested in SellCord, David, can you say your email address and how they can get in contact with you again?   David: For sure. You can send us an email to david@sellcord.com S-E-L-L-C-O-R-D.com. You can do info@sellcord.com. If you want just more general, hit us up. Visit our website. Sign up over there. There's a lot to talk about.   Carrie Miller: All right, sounds good. Thank you everyone for joining and we hope you have a great rest of the day. Bye, everyone.  

Serious Sellers Podcast: Learn How To Sell On Amazon
#575 - Amazon Prime Day Seller Roundtable

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Jul 2, 2024 37:19


Get ready for an insightful episode as we gear up for Amazon Prime Day with strategies from some of the most experienced sellers in the business. We kick things off with Abdul, a seasoned seller who shares his journey of nearly a decade on Amazon. Listen in as Abdul recounts his best and worst Prime Day moments, including how he achieved a 2-3X sales increase last year without relying on costly promotions. Instead, Abdul utilized coupon codes, price adjustments, and leveraged off-Amazon traffic through social media and email campaigns. He also shares his game plan for this year, including starting targeted broadcasts a week before Prime Day to maximize engagement and sales. Next, we shift gears to hear from Abe Chomali who has worked with multiple sellers, including a remarkable success story of a national electronics brand. This brand skyrocketed from $15,000 to $1 million in sales in a single day thanks to a premium deal position and massive advertising push. We also explore common pitfalls, such as internal miscommunications that can sabotage deals, and discuss the latest tactics for Prime Day 2024. Key strategies include leveraging new promotion types and recapturing potential sales from ad spend leading up to and during Prime Day. Finally, we share diverse seller experiences and strategies for Prime Day from Rolando Rosas, Gonzalo Zamora, Carrie Miller, and Huy Nguyen, highlighting both successes and challenges. From managing PPC budgets effectively to the potential pitfalls of overspending on ads, we cover it all. Sellers like Rolando found that turning off PPC on Prime Day didn't negatively impact sales, saving significant costs. We also explore the use of Amazon Live for increased exposure without extra expenditure and the crucial role of Helium 10 tools in managing campaigns and tracking performance. By leveraging tools like Helium 10's Cerebro and Market Tracker, sellers can optimize for Prime Day-specific keywords and ensure continued sales momentum. In episode 575 of the Serious Sellers Podcast, Bradley, Abdul, Abe, Gonzalo, Rolando, Carrie, and Huy discuss: 00:00 - Amazon Sellers Prime Day Strategy From Experienced Sellers 01:09 - Prime Day Strategy for New Sellers 02:54 - Improving Amazon Sales Strategies Over Time 08:15 - Maximizing Strategies for Prime Day 12:34 - New Strategies for Promotions and Sales 16:55 - Prime Day Sales Strategy Success 18:14 - Prime Day Strategies & Tools 27:19 - Successful Strategies for Prime Day Sales 35:20 - Optimizing Prime Day Sales Strategy ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos Transcript Bradley Sutton: Prime Day is coming up, so to continue in our series of Prime Day readiness episodes, we've invited seasoned Amazon sellers who've sold millions of dollars on the platform to give some of their best and worst stories from previous Prime Days along with what they're planning to do this Prime Day. How cool is that? Pretty cool, I think. Sellers have lost thousands of dollars by not knowing that they were hijacked, perhaps on their Amazon listing, or maybe somebody changed their main image, or Amazon changed their shipping dimensions so they had to pay extra money every order. Helium 10 can actually send you a text message or email if any of these things or other critical events happen to your Amazon account. For more information, go to h10.me forward slash alerts. Bradley Sutton: Hello everybody and welcome to another episode of the Serious Sellers Podcast by Helium 10. I'm your host, Bradley Sutton, and this is the show. That's a completely BS-free, unscripted and unrehearsed organic conversation about serious strategies for serious sellers of any level in the e-commerce world. Prime day was just announced, although, of course, helium 10 serious sellers podcast listeners have been knowing when prime day was going to be since April, since we predicted it but we weren't sure. But now everybody's sure July 16 and 17 is the day, all right. Bradley Sutton: So, if you're a brand-new seller, by definition, this is going to be your first prime day, and so what I wanted to do is not just have me here give you guys a step-by-step tutorial. I wanted to bring different sellers on to ask them what their experience is, whether it's their own accounts or maybe, uh, they have a lot of clients who they've helped with their prime days, and it's funny, because the answer is not always oh, you've got to go all in the answer from some of these sellers. I'm not sure what they're going to say. Some of the sellers might say you know what I don't do extensive discounts on Prime Day, and that's fine too. We want to make sure that we give you guys a complete view of what people are doing and not doing on Prime Day, but just know that, hey, there's not just one size fits all, where there's one strategy and everybody's got to do it or else you're a failure on Prime Day. I think that's going to be, hopefully, the theme that you learn today that there's different strokes for different folks, and it's okay. So, the first seller I'm going to bring on the show with us today he's been on the podcast before is Abdul. Abdul, How's it going? Abdul: Hey, Bradley, good, good and yourself. Bradley Sutton: Pretty good, pretty good Now. You and I have hung out all over the world. You used to come to our Elite workshops and we had it in California. I know at that time you were living in New Jersey. We've also hung out in Lahore, Pakistan. Is that where you're at right now? Are you in Pakistan? Abdul: Yes, I am, and indeed. Bradley Sutton: So, what time is it over there? Abdul: So, we're like 12 hours ahead of you. It's like 11PM. Bradley Sutton: 11PM. Thank you for coming on so late. Now for people who maybe haven't heard your Serious Sellers podcast episodes. How long have you been selling on Amazon? Abdul: So, we're going up to eight, nine years, but the first few years were not so good. I did everything wrong, and just after that it's just been fixing things and it's been a roller coaster. Bradley Sutton: All right, now, eight, nine years you've been there for the prime days and so tell us let me just start off, this is going to be a similar question as what I'm going to ask others what was the best thing you've ever done on a prime day? Like, maybe it could have even been an accident, but what's the best Prime Day result you had where maybe sales were up 50%, sales were up 4X? Whatever the case, what can you remember was your best Prime Day? Abdul: I think 2X, 3X last year was good. Bradley Sutton: Was that coming from a certain strategy, like, did you run Prime exclusive discounts, a lightning deal, or was it just 100% organic extra traffic? Abdul: So, that's something we did not do last year. Last year we did not do exclusive discounts, flash sales, because I think correct me if I'm wrong those are usually 200, 300 per ASIN. They can get very pricey quickly, right, sure? So, we did not do that. Last year we did a lot of. We signed up for whatever free we could find and we ran coupon codes, discounts. We fixed our pricing beforehand to make sure that our prices were just right, leading a month, two months before the Prime Days. Bradley Sutton: Okay, so what was your strategy right before Prime Day? Did you have anything different that you did leading up to Prime Day? Abdul: No PPC ran as usual. We just kept an eye. If anything was running out of budget, we would put more juice into those PPC campaigns. Otherwise, we were just concentrating on coupon codes off Amazon advertisements. We have a large following now, so we send out messages on our social media, on our email distributions, so bringing a lot of off Amazon traffic to our store. Bradley Sutton: Okay, yeah, that's definitely good. And so, what are you doing in that regards for this year? Like, what's your plans leading up to this year's Prime Day? What kind of promotions are you doing for your off Amazon this year? Like, what's your plans leading up to this year's Prime Day? Are you what kind of promotions are you doing for your off-Amazon traffic? Are you like telling them, hey, we're going to have a Prime Day discount, or something like that? Abdul: So yeah, leading now that it's announced because people my customers don't like vague, it's going to happen in June, July. So as soon as it's announced, you start preparing for your broadcast. So roughly a week before anything you do a week before the dates, it's just prepping. You can't. People don't take that seriously. So, say, about seven to 10 days, you start, you hit them with the first message and you have a series of follow-ups A lot of many chats, if you have subscribers in many chats. A lot of emails. My social media if I have Facebook following or Instagram following you just start hitting them with what your deal is, what your products are, where to find them and to remind them. Don't go to my website, have the Amazon logo prominent. So usually, I don't like to drive people to Amazon store my Amazon products. I like them to go from social media to my own website. But this will be an exception. Bradley Sutton: Now, what are you telling them, like, what are you doing? Are you doing prime exclusive discount? Are you just going to have a clippable coupon? Are you just running a discount as a regular discount price offer? What are, what is your plans for this July 16, 17? Abdul: I think it's going to be a visible coupon code this year, clippable discounts or typical clippable coupons. People tend to forget, so if something is right in front of them for everyone to see, as soon as someone lands on my page on my product, I want them to see the discount and I want them to be able to just apply the coupon and you don't want to put any hurdles in front of them. Bradley Sutton: What's your projected sales this year? Just so people have an idea about your level. What do you think you're going to hit for overall Not for Prime Day, but for your year. We're about halfway through the year. What do you think you're going to end up at? Abdul: This year has been a challenge. I have a lot of hijackers Just before Prime Day. I would touch that. We do see a lot of activity where they're using that infamous. There's a new badge, often return badge I'm being hit with that with my best sellers, and there's every year we see that. So that's been a struggle. We have to keep an eye on that and honestly, I struggle with that every year, yeah, so it's hard to say. It's always a surprise. It's hard to put a number on what this year is going to be like. Bradley Sutton: Yeah, but what was your best year? Was it during COVID? Abdul: During COVID, yeah, we were hitting 60,000 sales, 60k a month, so that was our best time. But after that I had some family issues still dealing with sick parents, so I haven't been able to give it much time and attention like I used to. Bradley Sutton: Well, that's the beauty about Amazon. You can be at home in New Jersey pushing it. You can go home to Pakistan to take care of family and still be running your business. That's the beauty about our industry. Well, Abdul, I wish you the best of success for this year's Prime Day. Thank you for sharing your knowledge with us and yeah, we'll definitely connect after to see how it was all right. Abdul: You're welcome. Thank you, take care. Bradley Sutton: Next up, we've got Abe coming on. Your kind of a contrast with Abdul's just working with his own account, but you see many people's accounts because you work with a lot of sellers and so you've got some unique, unique viewpoints as far as selling on Prime Day and what you should do and what you shouldn't do. So, a similar question like amongst you know different accounts you've worked on previous Prime Day, is there something that was sticks out as like the best Prime Day for somebody? Like what's a cool anecdote you could provide us? Abe: Yeah. So, this anecdote is one which really stuck out by itself. It's one which is going to apply to very few sellers, but it was an eye popper. So, I work with a brand that has national distribution, so it's a recognized brand, and I work with them to sell a line of electronics like in the $200 plus price range. Now we were having trouble getting traction because in the electronics category there are lots of foreign competitors that sell the same thing for 40% less. So, the brand said we really want to make a push, we really want to see if it's possible to make Amazon pop. They were able to get a SAS core rep. They were able to work with the SAS core rep and say we want a premium deal position on prime day, something that's not in the dashboard, because there are spots that you can get that are not in the dashboard. When you have a SAS core rep, they vet you and they have to make sure that they think you can sell that amount. And that's part of the key, because they say this spot can sell $4 million for us. If you can't sell and you can't fulfill $4 million, we don't even want to talk to you. That's worth what the spot is. Abe: So, they were vetted, they were checked. They actually they couldn't even send enough inventory because Amazon could not process it. They had to share the information from their warehouses with Amazon and they accepted the information. Well, that day, prime Day, every single thing was turned all the way on. We launched 30 campaigns of every ad type, you know four different autos at different price points, high-priced ranking campaigns like every single type you've ever heard an experiment about. All launched on the same day and in 24 hours, they went from selling $15,000 a day on one on the hero skew. They sold a million dollars in one day of that skew, which is something like. Bradley Sutton: $15,000 to 1 million on that. So that means that there had to be a good number that was fulfilled by merchant too, because no way they had all that inventory in Amazon. Abe: Right yeah. three quarters of it was filled by merchant. yeah, so it can't be reproduced. A lot of people suggest very impressive things like it could be done if you flip the right switch. No, this is not. I would be surprised if I ever am part of a thing like this again. But I had the front row seat for it. Bradley Sutton: I love that. I love that. Now let's talk about the complete opposite. What was a disaster for somebody? Like somebody just did nothing, or maybe somebody screwed up on their discounts or they didn't realize it could stack, or have you ever what's the worst prime day you've ever heard of that happened to somebody? Abe: The worst prime day. It's a thing that keeps happening, but it's just as bad. Every single time it happens you have somebody who is not working with somebody else within the same company. They launch a coupon a week before. The new low price of 30 days is below the price of the submitted deal. Boom, your deal does not run. And every time it happens there's a meltdown because people count on prime day and all of a sudden it didn't work. They can't understand why. They tell me, Hey, why aren't we selling? Where's the volume? Why aren't we even showing for the deal? I said did anybody in your place run any kind of discount or coupon in the last couple of weeks? Cause we don't get a notification about everything they do in their account? And all of a sudden, you'll hear the yelling that Bob ran a coupon two weeks ago. What are we doing, Bob? He ruined everything! Bradley Sutton: Wow! Okay, so now what you know, things have changed in the last, in the last Prime Day. You know there's new rules as far as like discounts and coupons and plus there's new ways to. You know there's. I don't I don't know if brand Taylor promotions has been around for a full year yet, but I don't I'm not sure if that was around last year. Abe: They keep changing it, so yeah, and. Bradley Sutton: Yeah, and yeah, even the one. Even in itself, it's not what it was two months ago, you know. So, right. So, with that, all that in mind, we're now talking about 2024 Prime Day. What are some general things that that trying this year with some of these new changes in mind. Abe: So, the number one thing we're going to be trying is, like you mentioned, the brand tailor promotions. There's something like 10 different types of promotions in there and what we're doing with every brand we work with, we're actually setting aside an hour for time to work with them instead of our usual, you know, shorter amount of time. We say listen, we need to spend an hour to look at each one, read the terms of what each one applies to and think about if this applies to our brand and if it does, let's lean into it. And with Prime Day, a number of those discounts are for people who looked at your product but didn't buy, for people who put it in your cart but didn't buy. And we want to know. What we want to do is all of the ad spend that we spent leading up to Prime Day, all of the money that we spent on Prime Day that didn't turn into sales. We want to do anything we can to capture it in the days and 10 days or two weeks afterwards. Bradley Sutton: Prime Day already has a lot of, you know, better conversion rate than normal days because people are coming on Amazon with more intent to buy. But if you are targeting people who already had even intent to buy before, because they added to the cart but they abandoned it you know that's one of the brand cart or cart abandoners is one of the brand tailor promotions that's like should do even better for you if, like, they're already coming on Amazon and they're already somebody who almost pulled the trigger on buying your product before. So that's, I think that's a great strategy to target, to target them. Abe: Yeah, I mean these brand tailor promotions have. In some cases, they've been fantastic. They do what DSP promised to do, which is to chase people around after they originally looked at you. These promotions are doing it more effectively than DSP in a lot of cases, because it's really direct and a big thing which is key is that they gave us the ability to run these promos at an ASIN level, which was originally it was just for the brand overall and at that point it was really clumsy in terms of running deals plus stacking something that goes across your whole brand. Bradley Sutton: Are you doing anything differently in Helium 10 as far as for Prime Day, like doing some historical research or looking at search volumes, or is just kind of like saying you know keyword tracker, paying special attention, or it's kind of like business as usual for you? Abe: So, I'll tell you one of the features we love best and I'm not sure which level of Helium 10 you need for it is the historical rank tracker for keywords. In Cerebro we love to compare time periods and with the accounts that are connected long enough, we can see how Prime Day did last year and we can compare Prime Day to different peak periods and we use those to set budgets. The number one thing we do when managing Prime Day, we don't do much with bids. We don't have a special bidding program for Prime Day the number one thing is being visible to shoppers as long as possible during the day, which is budget management. And the budget management goes also along with inventory management. You have to have enough product to sell and then you have to show enough to sell all the product you have. That's where all the planning comes in and that's where all the holes fall apart. Usually, either people didn't plan enough inventory, either people didn't assess the impact of their discounts against their regular margins, and then nothing is left over to spend on an actual ad. There's all the different parts that work together. But going back to Helium 10, it gives us an idea of how much of a boost we need in order to get full coverage those days. Bradley Sutton: Thank you so much for joining us and giving us your insights and definitely want to keep us updated in the Elite Facebook group to let us know how some of these things worked out for you. Abe: Be happy too. Bradley Sutton: I'm going to invite three people on at the same time. We're just going to have kind of like a mini round table for the next few minutes and let's go ahead and invite the next group. We've got Gonzalo, we've got Rolando and we've got Carrie. So, we've got three experienced Amazon sellers of different of different levels, but experienced Amazon sellers of different levels, but all have multiple prime days under their belt. So, we're going to start with our two guests. Gonzalo, you've been on the Spanish podcast. I've never had you on the English podcast before, though right. Gonzalo: Right. Bradley Sutton: Okay, so give us some of your background. Where are you based and tell us how long you've been selling on Amazon. Gonzalo: I'm based in Chile in South America, in Santiago, and I have been a seller from 2019 before COVID. Bradley Sutton: Okay, so you've got about like you know, depending on if you're counting the prime deal days or the other one that comes up, you know you got at least three, four prime days under your belt. Now let's just stick with you for a second here. What was your best prime day results. Like where it was really a big increase over sales, and then if you can remember what contributed to that. Gonzalo: I have one that I X by three in one year. That was pretty amazing. Bradley Sutton: Was it by accident, or did you do something different that year that really worked? Gonzalo: Actually, it was the one that I set as basis for the next year and I replied the same strategy from them. And what I make is, on my top seller product, I actually decrease the bids and increase the budget, so I'm just waiting for the sales, basically, but just on the top seller. On the rest of the product, especially on the ones that I need to move, I do the opposite thing. I create one week before I create a retargeting campaign because it's shown that you need to be seen seven times before someone bought your product. You need to be seen seven times before someone bought your product. So, I tried to show to the same person seven times before Prime to push them to buy the product on Prime. Bradley Sutton: You got some buyer psychology going there. I like it. I like it, yeah, excellent. Gonzalo: So, for me Prime started one week before. Bradley Sutton: What was your most unsuccessful Prime Day? Where sales just stayed the same or even went down, or you made a mistake and something didn't happen. Do you remember? I remember any. Do you have any bad stories for us from Prime Day? Gonzalo: The only one is I think it was the first one that I didn't realize that I got out of budget on my campaigns. I was selling great. I get out of target. Obviously, my sales drops and I didn't realize until the next day. Bradley Sutton: All right, we'll call back to you, so stay here Next up, Rolando. Rolando was just on the podcast a few weeks ago and same question for you. We've been asking your best Prime Day and, if you can remember, what was the reason for that success? Rolando: We're one of those birds where Prime Day doesn't mean anything for us. Really, it hasn't moved the needle. Last year I would say it was probably our best, and that's because we turned off the PPC. And what we found the year before that so that'd be two years ago was, we were like, oh, let's do something for Prime Day and we'll crank up the juice with ads. We saw a lot of clicks, but we didn't move the needle any further than the previous year. It didn't move the needle further than our average daily sales. So last year we said no PPC and we didn't even see a huge drop in terms of our regular run rates or anything like that. It was right around the same, like in just another day. So, for us that's a victory in that we didn't waste thousands of dollars for people that are browsing and we just kept selling. So that was, I would say, a win for us to really see the difference one year go cranking out on PPC, one year not cranking out on PPC, and so we learned a lot by doing that. Bradley Sutton: And that's important for everybody here. Don't think that, hey, I have to do something bold and outrageous on prime day or else I'm a failure. You know like Rolando's company has sold tens of millions of dollars on Amazon and you just heard from him. You know they've tried both and that when you're selling on Amazon for a while, you can try something one year and try something else. I myself haven't done. I don't I don't do too much on Prime Day outside of just managing my budgets and trying to, leading up to Prime Day, making sure I'm ranked organically where I want to. But that's super important to know that if you don't do anything special, that doesn't mean you're a complete failure. Rolando: You know what you could do. That doesn't cost any money and something that we are going to be doing this year. We did this three years ago and also for is that around Prime Day, we start going live. It's great because Amazon does have a lot of stuff going on their social media accounts saying come to our website. You know, check out the live. So being live. Are you talking about Amazon Live. Amazon Live. So, we'll go live those days. It'll run on our Amazon store. It'll actually replay later on the Amazon store. So, we have content. We have our faces on there. We show the product how to use it. We talk about different things. So, exposure wise, it gets people to see oh, these are the people behind the curtain that are part of this company. So, from that standpoint, we look at live as a great day to get new eyeballs without having to spend a ton of money. Bradley Sutton: Going back to Gonzalo, how does Helium 10 play a role in what your strategies are Like? What aspects are you using? You know, helium 10, obviously you're not using Helium 10 to create coupons and things like that or register for deals, because we don't have that. But on the research side, what are you doing? Or on the um or on the advertising side? Gonzalo: First of all, Helium 10 is crucial because I control my all my pay-per-click on Adtomic yeah, it's crucial for me healing time. And then I have two tools that I love. The first one is market tracker that I regularly is going to take how the sale is going and who are my competitors, and the second one is keyword tracking. Obviously, I'm watching always what is my ranking and what is, how do I doing and how it is impact the pay per click that I'm doing. Bradley Sutton: On keyword tracker, are you like putting boost on and then really checking, like your sponsored and organic, like on prime day, making sure you're not losing your sponsored rank and then, if you do, you  increase your bid? Or is that how you're using keyword tracker? Gonzalo: Yeah, that way, and I also, when I start, when I open a new campaign on a new keyword, I'm start tracking with that, with the rocket, to see if I'm doing some impact or not on that keyword. Bradley Sutton: All right, good. Rolando, what are you do? I mean prime day or Prime Day. What are your go-to Helium 10 tools? Rolando: I love, love the dashboard. I love the below the insights, where it tells you all you know, your competitor and all that Below. That is a row that's super customizable, where you can look at things with your by-product performance or by advertising. And it is for me the thing because we're really big in the last 18 months is focusing on profitability and we can go line by line, item by item. It's got everything in so you know your net profit per product and you can pick out the losers, cut them or be like we got to liquidate them or hey, we've got more margin on these, these group here. Let's add some more PPC and see what happens. And now you can work more intelligently than in the past, where maybe the PPC data was over there and the sales data was over here. This combines both of that, so you know immediately these are the losers. They got to do something on them right now. Bradley Sutton: Love it. Speaking of the dashboard, something I think a lot of people sleep on at least those with a diamond plan is add competitors to that dashboard, because it's not just about your product and then set up what we call them insights, that you can consider them alerts. But then it's especially good, like for Prime Day or around Prime Day, somebody goes out of stock, somebody's changed their title one of the competitors. Somebody adds a coupon, starts a coupon. Somebody stops a coupon. There's little things that you can set alerts, that if you don't have Helium 10, fine, you still got to be looking for these things, but you just got to manually go to all these pages, start, you know, have somebody refresh a screen. But if you've got the diamond plan and you guys are using that dashboard that Rolando was talking about, add your competitors and look at, monitor their listings, you can't see their exact sales. Obviously, Helium 10 is not hacking people's accounts. But you'll see estimated sales and things, but you'll know when they change their image or when they change a coupon or have a sale price. So that's something important to look at. Last question we'll, we'll just stick with Rolando. Then we'll go back to Gonzalo. This year, prime day, same thing as last year. You're not going to do, anything special or are you going to do the lives or are you going to do any discounting or any off-amazon promotion? What's your strategy this year? Rolando: So, this year we're definitely going to do live. Then we're going to add something we've never done before. We've never done prime exclusive deals never. I hate giving money away if I have to, but in the, in the spirit of experimentation to see if prime exclusives work for us, we've got probably a dozen products that we will be doing some form. One of the things that we literally this morning was one of our meetings. We've found an opportunity where a multi-pack unit where we could sell 50 as well as a hundred. Nobody in our category has had anything like that and we know from what our amazon folks are telling us when we talk to them. They're telling us don't sleep on multi-packs. They keep telling us that they said that the man for multi packs is going up and up and up and up and up. So, a while back ago we tried just that not on a Prime Day. We added some more multi packs. Guess what? I'm kicking myself because we weren't doing it five years ago. So, we're gonna try some exclusives tied with some additional multi packs to see how that works with buyers that are looking for things in volume. Bradley Sutton: All right, same question for you, Gonzalo. What's the plan? What is the plan of attack this year? Gonzalo: It's the same one that I just mentioned. I just started for my main product I'm going to love it and stay calm on it and the one that I need to push a little bit. Actually, today I set the campaign with retargeting and increased bidding one week previous. Bradley Sutton: Awesome, all right, well, guys, thank you so much. Appreciate sharing your knowledge with us today. All right, Carrie, how many Prime days under your belt? Carrie: I've been selling since 2016. So, I guess eight. Bradley Sutton: Do you have? I know you've got a lot of horror stories, just in general crazy things, and I'm going to save some of those for future podcasts with you. Yeah, but do you have? Let's start on the opposite side. Do you have any horror stories that specifically are related to Prime Day? or at least just maybe a prime day that just didn't work out for you. Carrie: No, what's really cool about our sales is, over the years, they've just incrementally increased, and so every prime day has been better than the last, and so it's not been like, oh, one day we did like 200,000 in sales or something, but it's like we definitely did a substantial amount more than the year before and the year before. And so, year over year, we're increasing. Bradley Sutton: That's good. So, you never had one where you accidentally did too big of a discount or you thought you were qualified for a deal and you ended up not doing it. It's been pretty much as planned. Carrie: Yeah, for Prime Day. I mean, I have accidentally done a really big discount on a coupon where it was like something that was supposed to be $15 was like $1.99. And I was like, wow, it's selling really well. So off of prime day I've done that, you know. Bradley Sutton: But not for prime day. And then do you remember what year was your best prime day Last year? Have one that sticks out. Carrie: Last year was the biggest yeah cause every year it's gotten bigger. It was about 16,000. I remember our first one. It was like we were selling about $400 a day and I remember it went up to like a thousand dollars that day and we were like, oh my gosh, and so now we've gone quite a bit more for that day. Bradley Sutton: So, you did $16,000 on one day. Yeah, on Prime Day last year. And what would you attribute that to? Did you do something different or a special campaign just really worked out, or what happened? Carrie: We do coupons and so not only in the days leading up to Prime Day but also after, we still get a good amount of sales well over our normal average, and so I think that's a big part of it. But, yeah, we offer coupons and like the discounts, not Prime Day exclusive discounts or anything like that, we just do our normal discounts and that's how we do it and it works out really well. And you always have to make sure your listing is optimized and that you've got good product reviews, and so you know if you're, if your listing isn't optimized, you're going to want to turn off the ads on those particular products or if you have kind of bad reviews. But you're, you're heroes. You know if you do some, some discounts on there and you have it fully optimized, it's, it's definitely worth it. Bradley Sutton: Now speaking of Helium 10, we're going share her screen now and I want you to actually show, step-by-step, a couple strategies that you think are important for a seller to do leading up to Prime Days. Carrie: So, this is one of my favorite tools. I think Abe was mentioning this because I know he really likes this tool too. You can use this in a lot of different ways, but basically, you're going to do what I do is I just do a single ASIN search on a main competitor. In this situation, because I'm looking at Prime Day and I wanted to give you an example of you know some, a way to find some good Prime Day keywords. There's this, this vacuum mop that I have actually purchased and I know a lot of people have purchased this particular mop for Prime Day because it's usually a pretty good deal and so I wanted to just show you how you can find kind of Prime Day specific keywords. So, I took this ASIN and did a reverse ASIN search here, and what I love about this Cerebro tool is the show historical trend tool. Now, when you go to show historical trend, it's going to give you 24 months of data, so you can go all the way back 24 months and you can see where an ASIN was ranked organically and for their sponsored. You can also see the search volume history, and so it's really, really helpful so you can go back to the last prime day and the prime day before. It's just kind of just right there. So, what I'm going to do is I'm going to click on this July 2023, because that was when our prime day was last year, and then I'm going to go down and click apply filters, because I want to just look at this month specifically, because I'm looking for prime day specific keywords. Okay, so, um, when, when I'm in this historical trend, if I go down here, you're going to see basically all of the keywords that this particular product was ranking for organically and sponsored. You can see their actual rank here. But I want to look for you can filter this down and I usually like to look at phrases containing. So, one of the phrases I like to look at is prime and if I hit apply filters, then if I go down here, I can see all of the kind of Prime Day keywords. Carrie: Now, this particular product they're ranking. They're one of the top sellers, I know, on Prime Day, but their organic rank on these major keywords is, you know, 230. They're in the 200s. They're way behind. So, they're not even really, they hadn't even advertised on these keywords, probably because they didn't really know they existed. So now, if you can go back, you can find the historical keywords. You can create campaigns with these specific keywords in them and you can start targeting those. I mean they've only they only look targeted this one. It was a Prime Day vacuums 1100 search volume, totally missing out on 8500 in search volume. You can also see here this is actually our up-to-date information. It's showing the trending of these keywords going up, up, up. Now a lot of times you'll see these keywords and it's like you know a month before it's going to be like oh there's, you know, 200 searches or whatever. So, this gives you the information of how much they're increasing and so you can even start these campaigns, you know, a month early, two months early, to just start getting yourself, you know, ranked on those keywords. And you can also leave these campaigns going all year round, kind of as an evergreen campaign, to just make sure that you're at the top of those searches and so that they have all their Christmas gifts you know a bunch of Christmas gifts for their family in December. You can you know search phrases containing gifts or anything that really pertains to your particular product. During Prime Day you can start searching for those terms you can look at. You know some of your biggest competitors, like the biggest competitor, and you can see what kind of keywords they're. You know they're ranking for but maybe not really capitalizing on, and so this is just a really, I think, amazing tool to get historical data and utilize it for this particular Prime Day. Bradley Sutton: Awesome, awesome. Thank you for sharing that with us. I mean, you can use this what she was talking about for almost any period of the year, but obviously we're talking about Prime Day now, so that's why it's especially beneficial for you guys to use that leading up into prime days. Carrie: We have a prime day checklist that we put together that has amazing information from. We have Destiny Wishon from Better Media. She gave some PPC tips. We have Emma from Marketing by Emma, and she gave a lot of really incredible tips for optimizing your listing. These things are it's not too late to do them. So, there's a lot of stuff on this list that you could really implement. Implement now, even if you feel like you're kind of like behind in the game. These are tips also you can use year-round, because it's really good optimization. So, make sure you download that, check it out, do as much as you can before Prime Day, and it's going to help your conversion, even if you're just doing a small discount it will help your conversion. Bradley Sutton: So h10.me/primelist, h10.me/primelist. And then we will go ahead and invite we up, Huy, how's it going? Huy: Hey, how's it going, Bradley. Bradley Sutton: Pretty good, pretty good. Now what about you, we? How many prime days do you think you've experienced in your lifetime, your amazon lifetime? Huy: Since the beginning, so kind of lost count, I don't know, probably plus five years. What year did it actually start, Bradley? Bradley Sutton: I don't even remember. It was before. And then, plus, there's two prime days a year. But let's just say you have a lot of prime days under your belt. Now, something I've been asking the different guests is what was the best prime day you had where, just like, sales were way more than normal and way more than other primaries? Do you remember what year that was or what the numbers were kind of? Huy: I don't remember the year, but it was definitely before COVID One of the things that it might've been the second year that prime day had been announced, right, and this was prior to them doing it only kind of like once a year, right, cause then they switched off to doing it twice a year, probably the biggest opportunity, the biggest win that we had. It wasn't intentional, it was actually when we got mentioned on. They used to do a live stream during Prime Day, right, Amazon did a live stream. They actually mentioned one of our products and we've never sold more products in one day than on that day. So, our product got mentioned in the live stream. We started seeing sales climb up. All the units we had allocated to that promotion were sold out pretty quick, but fortunately we were watching it and we were able to go in and adjust the quantities that we wanted to put in that promotion. So that's probably one of the things is like you definitely want to be making sure that you're looking at how many units you have available in that promotion and if you have the opportunity to adjust it just based on the demand. You know that was a huge win for us, I think. On the other end, though, Bradley Bradley Sutton: Disaster, any disasters or crazy things that happen. Huy: Not necessarily the disasters, but just to kind of put a point to that other one where it's like, if you put too many quantity in there, it's kind of like a psychological game as well, right? So, when there's a lot of deals that are going on, customers are looking and then they've got that progress bar where it says, hey, how many people have claimed this deal. So, if you put in too many units up in the beginning and then you're stuck between that below 10% claim number, people are not as excited to go out and claim those deals. So, I think that finding that balance of having it over 50% claimed people looking at it and then having that FOMO where they're going to go out and jump on it. So, I think, in terms of disasters, I'm going to be a hundred percent honest, we haven't been doing a lot of prime, uh, prime day, actual deals, lightning deals, and the reason why is the past couple of yeah, past couple of times it has not been effective. You know like, yeah, it's uh cost. What does it cost? $1,000 to run a deal, even if you have it on the day. What we used to do is we used to put all of our items available and put it into the promotion and then we, when they tell us the schedule, then we cancel the ones out that weren't actually on Prime Day or kind of you know, within that range, because they were putting some of us, like you know, the week before Prime Day or just a couple days after that was already not effective. But I think that because Amazon switched to allowing everybody to provide that Prime exclusive discount you know, like not having an actual deal but just kind of marking it off and then getting that Prime Day exclusive badge that has actually probably changed the most for us. We found that to be most effective. There's no cost to do it and I think that everybody's got that strategy where there's just too much inventory of Prime Day deals out there that when Amazon expanded it out beyond just those lightning deals, everybody just started looking outside as well. Bradley Sutton: I'm happy you mentioned that because I think that people need to understand that. Once I've said it five times today is that prime day success is not contingent on, he who does the most deals or he who spends the most money in in PPC, or you have to do prime exclusive discounts or you have to do lightning deals. No, you can have success on prime day in a lot of different ways. For some people, that is what's needed, or for some people, other people, it's doing everything like. Like Abe mentioned that crazy experience of somebody who went from $15,000 to $1 million on one product on Prime Day because they went all in on something that probably is not duplicatable. But again, there's different ways to have success on Prime Day. Again, Gonzalo, Rolando, Huy, and then Abe and Abdul, thank you, and Carrie, of course. Thank you so much for joining us and we'll see you guys' next week. Bye-bye now.

Serious Sellers Podcast: Learn How To Sell On Amazon
Helium 10 Buzz 5/2/24: Amazon Inventory Fee Postponed | 500K TikTok Shop Sellers

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later May 2, 2024 12:27


We're back with another episode of the Weekly Buzz with Helium 10's Sr Brand Evangelist, Shivali Patel. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, interview someone you need to hear from and provide a training tip for the week. TikTok Shop tops 500,000 US sellers after 2023 e-commerce launch https://www.scmp.com/tech/tech-trends/article/3261114/tiktok-shop-tops-500000-us-sellers-after-2023-e-commerce-launch TikTok Shop Marks 500,000+ Merchants in the US https://www.pymnts.com/news/social-commerce/2024/tiktok-shop-marks-500000-merchants-in-the-us/ Amazon's latest actions against fake review brokers: Lawsuits against fraudsters target the source of fake reviews https://www.aboutamazon.com/news/policy-news-views/amazons-latest-actions-against-fake-review-brokers Amazon Business Celebrates Third Annual Small Business Month with New Immersive Educational Hub and Over $250,000 in Grants https://press.aboutamazon.com/2024/5/amazon-business-celebrates-third-annual-small-business-month-with-new-immersive-educational-hub-and-over-250-000-in-grants Amazon issued a new policy update in seller forums regarding low-inventory fees. Moving from defense to offense in the Amazon marketplace, our conversation shifts to the art of strategic advertising. We lay out how to use sponsored brand and product ads to not only protect your listings but also to proactively stake your claim in new territories. Carrie Miller unpacks the wisdom behind a proactive approach, providing practical advice on employing competitor analysis to your advantage. Together, we outline how to harness these insights for defending against competitors eyeing your listings and for targeting theirs, ensuring that you remain a formidable presence amidst the fierce online selling arena. In this episode of the Weekly Buzz by Helium 10, Shivali talks about: 00:50 - 500K TikTok Shop Sellers 02:43 - New Amazon Discount Page 04:16 - Amazon Fake Reviews 05:43 - Amazon FedEx Shipping 06:05 - Amazon Grants 06:26 - Low Inventory Fee Postponed 08:26 - Helium 10 New Feature Alerts 10:44 - Training Tip Of The Week

Serious Sellers Podcast: Learn How To Sell On Amazon
Helium 10 Buzz 4/11/24: Dietary Supplement Policy Updates | Amazon's Focus On AI | New Freedom Ticket Course

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Apr 11, 2024 13:24


We're back with another episode of the Weekly Buzz with Helium 10's Principal Brand Evangelist and Walmart Expert, Carrie Miller. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, interview someone you need to hear from and provide a training tip for the week. Amazon updates its dietary supplements seller's policy https://www.nutraingredients-usa.com/Article/2024/04/05/Amazon-updates-its-dietary-supplements-seller-s-policy# eBay Uses AI to Deliver Personalized Recommendations to Fashion Shoppers https://www.pymnts.com/news/ecommerce/2024/ebay-uses-ai-to-deliver-personalized-recommendations-to-fashion-shoppers/ Magento bug exploited to steal payment data from ecommerce websites https://www.techradar.com/pro/security/magento-bug-exploited-to-steal-payment-data-from-ecommerce-websites Amazon invests $25 million in a 10-year research collaboration to advance AI https://www.aboutamazon.com/news/innovation-at-amazon/amazon-invests-25-million-in-a-10-year-research-collaboration-to-advance-ai Amazon announces over €700 million investment in robotics and AI powered technologies across Europe https://www.aboutamazon.eu/news/innovation/amazon-announces-over-700-million-investment-in-robotics-and-ai-powered-technologies-across-europe Exclusive: The FTC is probing Amazon's new controversial fees in its $140 billion seller business https://fortune.com/2024/03/08/ftc-amazon-seller-fees-inbound-placement-low-inventory-antitrust/ We're proud to announce the launch of the new and improved Freedom Ticket course! Our award-winning, best-in-class FBA course has been streamlined and updated, so it delivers even more value in less time—setting up Freedom Ticket students just like you for sustainable Amazon success in 2024 and beyond. https://www.helium10.com/blog/freedom-ticket-fba-course/ And, for an added edge in the e-commerce arena, Carrie Miller shows us a savvy strategy for leveraging Helium 10's Cerebro for your Walmart listings, serving up another round of invaluable tips and tricks for selling on Walmart.com. In this episode of the Weekly Buzz by Helium 10, Carrie covers: 00:46 - Supplement Policy Update 02:05 - Ebay Utilizes AI 02:57 - Magento Payment Vulnerability 03:36 - Amazon Invests in AI 06:35 - FTC Probing about New Fees 07:15 - New Freedom Ticket Course 09:35 - Pro Training Tip: Cerebro for Walmart Transcript Carrie Miller: Amazon updates its dietary supplement sellers policy. Amazon and eBay invest heavily in AI for their e-commerce platforms, and what does the FTC have to say about all of the new fees for storage that Amazon has imposed? This and so much more on this week's episode of the Weekly Buzz. Bradley Sutton: How cool is that? Pretty cool, I think Carrie Miller: Welcome to another episode of the Serious Sellers podcast hosted by Helium 10. My name is Carrie and this is our weekly buzz episode, where we give you all of the latest Amazon, Walmart and e-commerce news. We also give you a serious strategy for serious sellers at any level. So let's go ahead and see what's buzzing. Okay, so let's go ahead and get into our first article, and this first article is about how Amazon is updating their dietary supplement sellers policy. Now, this is kind of a long time coming. This has been in the works for a few years, and so basically, what's happening is, instead of the seller being able to send in their third party testing and certificates and just submit them through Seller Central, now the analysis has to be done and sent straight from a lab to Amazon. So it's actually a more direct approach. They want to make sure they can really verify that these supplements have been third-party tested, and that goes for all the compliance that they have. So what it says is that if you want to ensure that your listings are compliant with the policy, that you just need to go to manage your compliance dashboard and initiate the test for each of these products. This actually came about because there was a private lab that was actually testing the quality. So the quality some of the dietary supplements on Amazon was requested question repeatedly over the past several years and they found that maybe some of the supplements didn't have exactly what they said in them. So this is probably a really good thing for consumers and, you know it'll help the sellers to really be able to verify that their products are really legit and what they say. They are so curious to know what you think. If you are a nutritional supplement seller, what do you think about this new qualification that you have to or compliance thing that you have to do? Carrie Miller: Okay, next article is about eBay, and eBay is actually using AI to deliver personalized recommendations to fashion shoppers. Now, this, I think, is really cool because a lot of stuff on eBay is used and so when somebody looks at some sort of a style, they actually are going to recommend similar style products. It's going to be based on the previous 10 clicks, so sometimes this could be good and sometimes not, because maybe somebody clicked on something they like. I don't like that, but it could get quite a few more sales and more exposure for sellers because it'll start recommending these similar styled clothing items to buyers. So I think this could be a really cool thing. They're starting with fashion and then they're going to move out to other categories, and this could be a really good thing for especially eBay sellers when you're selling used items, to help people to find your items much faster. Carrie Miller: And the next article is about Magento. Magento has had a bug that really exploited the payment area, so it basically left vulnerable to bad actors to be able to steal payment information data on your Magento site. There are 150,000 Magento sites. There are over 150,000 Magento sites out there site. There is a fix for this, and so you can basically download the fix or upload the fix. However, it works usually with a developer and you can make sure to secure your website so that you do not have somebody that can go in and steal your payment information. Carrie Miller: And next, this is a really interesting piece of news, and that is Amazon is investing $25 million in a 10-year research collaboration to advance AI. So they're doing this with the University of Washington and the University of Tuscuba I don't know how to say it and NVIDIA, and they're all focused on AI. So I think this gives sellers a really good opportunity to really focus on AI in the next few years, because this is the direction that Amazon is going. So the more that we can stay on top of it, the better that we can sell our products and get what you know get the products that we want to get into the customer hands. Um, so it's going to be, I think, a lot of innovation over the next few years. In addition to that, they have invested $700 million in robotics and AI-powered technologies in Europe. Some of the things I think these are really cool to look at how the Amazon warehouse does things, but they're actually. They have this innovation lab that's in Italy, and this is where scientists go all over the world where they're investing in these technologies, and this is where scientists go all over the world where they're investing in these technologies, and some of the technologies that have come out of here are really quite interesting and I want to scroll down and show you. Carrie Miller: So we've got the universal robotic labeler. So it's a high-speed auto-labeling technology so this is kind of how it looks and they can basically quickly label all those packages. And then there's a universal item sorter and they can basically quickly label all those packages and then there's a universal item sorter so they can use these machines to sort all the items and make sure they're sorted efficiently to deliver them to the locations every day, and they're usually sorted into where their similar locations or destinations are. There's an automated tote retrieval, which I think is really kind of an interesting thing. They basically have these totes where they put all the products in to be packaged so really interesting. They have a bag containerization all kinds of really cool stuff. An automated guided cart that goes through the Amazon fulfillment centers and a flat sorter robotic induct so if anything falls off or they basically can pick things up and put it back on where it needs to be. And a palletizer it's a robotic palletizer. Really interesting stuff here Automated packaging, so basically they wouldn't even need people, which is crazy. Carrie Miller: And then Amazon robotics floor so really interesting stuff that is coming out of Amazon and so I think the more they already are using robotics and a lot of these technologies in their Amazon warehouses. So the more time that goes on as they continue to research, I think there's gonna be more of this involved. Obviously, people are going to need to be there to operate in these types of machineries, but probably less people involved. But it's also going to be important, you know, just because there's also a lot of investment going into AI for the actual platform itself. So we really need to stay on top of AI, make sure that our listings are going to be something that the AI can read and deliver to customers, so definitely something to keep on your list to stay up to date on that information. Carrie Miller: The next article is from fortunecom, basically, and they have a whole article about the FTC and how it's basically probing and questioning Amazon's controversial fees, and this came after a lot of outrage from sellers over the fees. So they have been looking into this because of know just so much has been going on. There's been a lot of noise about this, so we'll have to wait and see what the FTC thinks about this, what they're going to do about it and if it's something that they can do something about. So we'll stay tuned on that, all right. So that is all for the news that we have this week. Carrie Miller: Okay, so let's go ahead and get into the Helium 10 feature updates. Now, this is one of my favorite updates that we have, and that is we have Freedom Ticket 4.0. This is perfect for beginners as well as advanced. There's something for everyone here. Kevin King is leading this Freedom Ticket 4.0. And so you've got a lot of great information from Kevin King on how to get started with your business. We also have a bunch of expert guests that are really giving you some really great information. So if you are advanced, you're going to have that. If you're a beginner, we have stuff about product research, how to find your product, how to calculate profitability correctly, how to know when to pay yourself insurance all that great stuff so that you are fully prepared for your business. But for any of those who are more advanced, you've got also some great modules like, for example, the power of AI for Amazon sellers. That's done by Steve Simonson. Carrie Miller: There's some stuff about exiting your business. We have Scott Dietz from the Northbound Group, and he talks about beginning with the end in mind, because your exit is going to be where you make most of your money from your business. Then we also have some listing, content, optimization things, how to help your customers find your products, and, if you go down even further, we had Destaney Wishon, who talked about pay-per-click advertising, did a great job in explaining pay-per-click advertising and how to utilize PPC on Amazon. We have some great information about supply chain logistics how to source and ship your products and so we have some expert guests on that. And we also have some great information from eCommerce Chris on compliance, which is really, really important to make sure that you don't get banned from Amazon as a seller, that you stay in good compliance with their policies. Carrie Miller: And I think one of my favorite modules on here was finding and hiring VAs and managers for your business. Josh Hadley led that one and really did a very good job, step by step, of showing how to hire the best talent for your business. So if you're advanced or if you're a beginner, this is perfect for you, and if you have employees, you can have them take this course If you want them to be better versed in the Amazon world, help them to understand, get a really good education on how Amazon works. This is perfect. You can have them go through the course and they're going to learn so much, but it is for everyone. I learned so much even just listening to some of these experts that talked about all these different topics. So just listening to some of these experts that talked about all these different topics. So definitely check it out, you are going to love it. Carrie Miller: Okay, so now I'm going to go ahead and get into the training tip of the week, which is Cerebro for Walmart. A lot of people don't even know that we have Cerebro for Walmart, but it is an incredible tool to optimize your Walmart business by helping with your listing optimization and your pay-per-click advertising. So I'm going to go ahead and share my screen and show you how this works. So what you're going to do is you're going to go to Cerebro and you need to make sure to choose Walmart, which is way at the bottom. So usually it's at amazoncom, but you want to scroll all the way down here to walmartcom and you want to choose the walmartcom market. Okay, the next thing you want to do is you want to go to walmartcom. Now I have just chosen garlic presses here and we do. Carrie Miller: Just another note we do have x ray for Walmart here, but I like to pull x ray because I like to use this to find the product IDs, and this is basically where this is like an ASIN on Amazon, but they have product IDs. Another way you can find it is by just going to the actual listing, and you can you can scroll over to the very right, the very far end of it, and it's at the very end. It's this number, right here is the product ID number. So what you're going to do is you're going to basically copy that product ID, so I can just copy it right here and I'm going to put it into Cerebro. Now you can do more than one product ID at one time, but I'm just going to do this one, and this is going to pull up all the keywords for this particular product ID. Carrie Miller: That shows you all of the keywords that they are ranking for organically and sponsored, so you can see down here all of their keywords. You can see the search volume on Walmart and you can see it on Amazon. Now, I wouldn't be dismayed about the low search volume. You still are going to make sales Even if there's a low, low search volume. I've made some good sales on those keywords for my own business. Carrie Miller: But something that I love to do too is I like to sort by the sponsored rank. So I like to see exactly where my competitors are advertising. So this is going to show pretty much their exact strategy, because they don't have as many. A lot of people are using exact keywords, exact matches, so this is going to show you exactly where they are advertising. It's going to give you a huge list of really good keywords that you can utilize in your listing. And another thing you can do is you can just sort by organic rank. You can clear these filters. I had them on, I think, a little bit earlier, but see, there's actually even more keywords here that they're advertising on, and so we can see that there's a lot of really good keywords that are going to be very, very relevant. By just sorting the sponsored rank, you can see the organic rank. I sometimes like to filter by organic rank to see where they're ranked, maybe one to 10. You can also sort by volume. Carrie Miller: On Walmart or on Amazon, you can sort by phrases containing. So maybe you wanted to just see. You know, press all the phrases containing, press and, basically you know, pull up a bunch of very relevant key terms, and so this is an incredible tool to help you to find those keywords for Walmart, and it's definitely helped me. I've done a great job with these keywords on my pay-per-click advertising. The exact matches have done really well. So if you take the time to do this research, maybe take the top 10 to 20 keywords that you want to focus on on Walmart I think it's a really good strategy. Carrie Miller: Really write them into your listing. Make sure that you have these keywords in your title the main one that you want to focus on, at least in your title. Don't keyword stuff, because they will actually penalize you on Walmart for that. Have your main keyword phrase in there and then write these keyword phrases throughout your listing to optimize it and also start your pay-per-click advertising with these exact match terms and I think you will be pleasantly surprised at the results that you see. That is all that we have this week for the Weekly Buzz. Thank you so much for tuning in and we hope that you check out ou