Podcasts about win friends influence people

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Best podcasts about win friends influence people

Latest podcast episodes about win friends influence people

The Good Question Podcast
From The Battlefield To The Boardroom: Brandon Young On Leadership, Identity & Entrepreneurial Growth

The Good Question Podcast

Play Episode Listen Later May 17, 2025 49:44


What does it take to lead through chaos—and come out stronger? Brandon Young knows. With over 25 years of leadership experience across military, healthcare, and nonprofit sectors, he's transformed battle-tested grit into boardroom wisdom. As the co-author of Perseverance > Endurance: Lead with Resilience. Grow Through Adversity. Win Together., Brandon joins the podcast to explore how veterans—and professionals of all kinds—can lead with purpose, drive, and direction. Brandon, a former US Army Ranger with four Afghanistan deployments and co-founder of Applied Leadership Partners, unpacks the real-world tools that help teams push through pressure and grow through challenge. In this conversation, you'll discover: Why perseverance isn't about pain tolerance—it's about purpose. How Brandon reshaped his identity after military service. What it takes to build resilient, high-performing teams. How to adopt a leadership mindset that transcends industries. Whether you're scaling an eCommerce brand or navigating your next chapter, Brandon's insights are a masterclass in leading with intention—especially when the path forward isn't clear. Click here now to hear how to grow through adversity and win together. Episode also available on Apple Podcasts: https://apple.co/38oMlMr

Finding Genius Podcast
Perseverance Over Endurance: Leading Through Uncertainty With Brandon Young

Finding Genius Podcast

Play Episode Listen Later May 12, 2025 50:49


In this episode, we dive into the five factors of perseverance with Brandon Young, a professional who has spent more than 25 years building and leading teams in the military, corporate healthcare, and nonprofit sectors.  Brandon is the co-author of Perseverance > Endurance: Lead with Resilience. Grow Through Adversity. Win Together. This is a book that he wrote alongside Blayne Smith that provides key insights for leading teams through the battlefield of uncertainty – a narrative that explains why perseverance is necessary for navigating today's complex world…  Brandon is a former US Army Ranger with four combat rotations to Afghanistan. He has been published in various magazines and peer-reviewed academic journals, has assessed, mentored, and trained more than 1,000 Ranger leaders, and placed third in the 2006 Best Ranger Competition. He is also the co-founder of Applied Leadership Partners, a consulting firm that shares hard-earned leadership wisdom with professionals navigating growth changes and adversity. Hit play to learn more about: How Brandon's diverse past has shaped his current ambitions.  The ways that your work ethic can change when you make hard decisions.  Various ways to cultivate a purposeful approach to life.  How veterans reconcile their profound loss of identity after their service.  To follow along with Brandon and his ongoing work, click here now! Episode also available on Apple Podcasts: https://apple.co/30PvU9C

Lenny's Podcast: Product | Growth | Career
Inside Devin: The world's first autonomous AI engineer that's set to write 50% of its company's code by end of year | Scott Wu (CEO and co-founder of Cognition)

Lenny's Podcast: Product | Growth | Career

Play Episode Listen Later May 4, 2025 92:31


Scott Wu is the co-founder and CEO of Cognition, the company behind Devin—the world's first autonomous AI software engineer. Unlike other AI coding tools, Devin works like an autonomous engineer that you can interact with through Slack, Linear, and GitHub, just like with a remote engineer. With Scott's background in competitive programming and a previous AI-powered startup, Lunchclub, teaching AI to code has become his ultimate passion.What you'll learn:1. How a team of “Devins” are already producing 25% of Cognition's pull requests, and they are on track to hit 50% by year's end2. How each engineer on Cognition's 15-person engineering team works with about five Devins each3. How Devin has evolved from a “high school CS student” to a “junior engineer” over the past year4. Why engineering will shift from “bricklayers” to “architects”5. Why AI tools will lead to more engineering jobs rather than fewer6. How Devin creates its own wiki to understand and document complex codebases7. The eight pivots Cognition went through before landing on their current approach8. The cultural shifts required to successfully adopt AI engineers—Brought to you by:Enterpret—Transform customer feedback into product growthParagon—Ship every SaaS integration your customers wantAttio—The powerful, flexible CRM for fast-growing startups—Where to find Scott Wu:• X: https://x.com/scottwu46• LinkedIn: https://www.linkedin.com/in/scott-wu-8b94ab96/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Scott Wu and Devin(09:13) Scaling and future prospects(10:23) Devin's origin story(17:26) The idea of Devin as a person(22:19) How a team of “Devins” are already producing 25% of Cognition's pull requests(25:17) Important skills in the AI era(30:21) How Cognition's engineering team works with Devin's(34:37) Live demo(42:20) Devin's codebase integration(44:50) Automation with Linear(46:53) What Devin does best(52:56) The future of AI in software engineering(57:13) Moats and stickiness in AI(01:01:57) The tech that enables Devin(01:04:14) AI will be the biggest technology shift of our lives(01:07:25) Adopting Devin in your company(01:15:13) Startup wisdom and hiring practices(01:22:32) Lightning round and final thoughts—Referenced:• Devin: https://devin.ai/• GitHub: https://github.com/• Linear: https://linear.app/• Waymo: https://waymo.com/• GitHub Copilot: https://github.com/features/copilot• Cursor: https://www.cursor.com/• Anysphere: https://anysphere.inc/• Bolt: https://bolt.new/• StackBlitz: https://stackblitz.com/• Cognition: https://cognition.ai/• v0: https://v0.dev/• Vercel: https://vercel.com/• Everyone's an engineer now: Inside v0's mission to create a hundred million builders | Guillermo Rauch (founder and CEO of Vercel, creators of v0 and Next.js): https://www.lennysnewsletter.com/p/everyones-an-engineer-now-guillermo-rauch• Inside Bolt: From near-death to ~$40m ARR in 5 months—one of the fastest-growing products in history | Eric Simons (founder and CEO of StackBlitz): https://www.lennysnewsletter.com/p/inside-bolt-eric-simons• Assembly: https://en.wikipedia.org/wiki/Assembly_language• Pascal: https://en.wikipedia.org/wiki/Pascal_(programming_language)• Python: https://www.python.org/• Jevons paradox: https://en.wikipedia.org/wiki/Jevons_paradox• Datadog: https://www.datadoghq.com/• Bending the universe in your favor | Claire Vo (LaunchDarkly, Color, Optimizely, ChatPRD): https://www.lennysnewsletter.com/p/bending-the-universe-in-your-favor• OpenAI's CPO on how AI changes must-have skills, moats, coding, startup playbooks, more | Kevin Weil (CPO at OpenAI, ex-Instagram, Twitter): https://www.lennysnewsletter.com/p/kevin-weil-open-ai• Behind the product: Replit | Amjad Masad (co-founder and CEO): https://www.lennysnewsletter.com/p/behind-the-product-replit-amjad-masad• Windsurf: https://windsurf.com/• COBOL: https://en.wikipedia.org/wiki/COBOL• Fortran: https://en.wikipedia.org/wiki/Fortran• Magic the Gathering: https://magic.wizards.com/en• Aura frames: https://auraframes.com/• AirPods: https://www.apple.com/airpods/• Steven Hao on LinkedIn: https://www.linkedin.com/in/steven-hao-160b9638/• Walden Yan on LinkedIn: https://www.linkedin.com/in/waldenyan/—Recommended books:• How to Win Friends & Influence People: https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034• The Power Law: Venture Capital and the Making of the New Future: https://www.amazon.com/Power-Law-Venture-Capital-Making/dp/052555999X• The Great Gatsby: https://www.amazon.com/Great-Gatsby-F-Scott-Fitzgerald/dp/0743273567—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

Great Practice. Great Life. by Atticus
124: A Deep Dive into How to Win Friends & Influence People with Doug Burnetti

Great Practice. Great Life. by Atticus

Play Episode Listen Later Mar 24, 2025 53:57


What if the key to building a thriving law firm wasn't just legal expertise, but mastering the art of influence? In this episode of Great Practice, Great Life, Doug Burnetti, founding attorney of Burnetti P.A., shares how the book How to Win Friends and Influence People shaped his success in law and leadership. Doug shares how skills like empathy, active listening, and servant leadership are essential in any field. He discusses how attorneys can strengthen client relationships and build high-performing teams by implementing those values. Inspired by Dale Carnegie's wisdom, he explains why treating others with respect, showing genuine interest, and embracing humility lead to a more fulfilling and profitable legal career. Steve and Doug also talk about the power of authentic communication in law firm management, the importance of admitting mistakes to build trust, and legal legend Gerry Spence's storytelling approach to connecting with clients, judges, and juries. Doug goes into strategies for balancing professional success and personal well-being, emphasizing gratitude, leadership growth, and stress reduction. If you're looking to improve client satisfaction, strengthen your leadership skills, and build a more fulfilling legal career, this episode is packed with actionable insights. In this episode, you will hear: Doug Burnetti on the impact of servant leadership and self-help principles on his law practice Insights from Dale Carnegie's “How to Win Friends and Influence People” The importance of empathy, active listening, and authentic communication in legal practice Exploration of Gerry Spence's storytelling techniques to enhance client relationships The role of gratitude and continuous self-improvement in balancing professional and personal well-being Tips for effective leadership, including admitting mistakes and fostering trust within teams Strategies for improving client service and building strong interpersonal relationships Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Supporting Resources: How to Win Friends & Influence People by Dale Carnegie: www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034 Episode 108: Breakthrough Growth: How Empathetic Leadership Drives Success with Doug Burnetti: atticusadvantage.com/podcast/breakthrough-growth-how-empathetic-leadership-drives-success-with-doug-burnetti Burnetti, P.A.: www.burnetti.com Doug Burnetti bio: www.burnetti.com/attorneys/doug-burnetti Four Thousand Weeks: Time Management for Mortals by Oliver Burkeman: www.amazon.com/Four-Thousand-Weeks-Management-Mortals/dp/0374159122 Contact us to learn more about the Trial Lawyer's Great Practice, Great Life Program: atticusadvantage.com/contact-us Atticus Law Firm Coaching: atticusadvantage.com/coaching If there's a topic you would like us to cover on an upcoming episode, please email us at steve.riley@atticusadvantage.com. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

In the Arena with the Eyre Sisters
56. Cultivating Friendships (for Moms!)

In the Arena with the Eyre Sisters

Play Episode Listen Later Jan 21, 2025 52:45


This week's topic is one we have received several requests for - making friends as moms. Whether you have a good group of friends or you're yearning for friends, we hope you find this episode helpful! We share ideas for how to cultivate friendships around you, give encouragement when it's hard, and share our own experiences. How do you make friends as a mom? Share with us on Instagram!    Mentioned in the Show:  Mayo Clinic about Friendships The Culture Code by Daniel Coyle Julia Child Quote How to Win Friends & Influence People by Dale Carnegie How to Know a Person by David Brooks Ralph Waldo Emerson Quote Power of Families Learning Circles, Discount Code: FRIENDSHIP    

Great Practice. Great Life. by Atticus
108: Breakthrough Growth: How Empathetic Leadership Drives Success with Doug Burnetti

Great Practice. Great Life. by Atticus

Play Episode Listen Later Dec 2, 2024 53:46


On this episode of Great Practice, Great Life, unlock the secrets to achieving a balanced and thriving legal practice with Steve's conversation with Doug Burnetti, a board-certified trial lawyer. Discover how servant leadership can transform your professional success and your personal satisfaction. Doug shares his remarkable journey in building a flourishing plaintiff's practice by leading with service and introspection, offering practical strategies to overcome obstacles and foster growth. Explore the pressing challenges personal injury law firms face today, such as fierce competition and the rapid evolution of technology. Doug candidly discusses the importance of staying technologically savvy and how adopting a mindset of open sharing can lead to business innovation. Drawing from John Kotter's work on change, we dissect the complexities of implementing new ideas and how internal leadership can hinder or drive progress. Gain valuable insights into the power of empathy, change management, and customer service excellence. With over 30% of cases coming from referrals, Doug reveals how nurturing relationships and investing in staff development have been key to his firm's success. With a heartfelt reflection on maintaining a fulfilling life, Doug offers a refreshing perspective on not defining oneself solely by professional roles, inspiring you to cultivate a great practice and an even greater life. In this episode, you will hear: Doug Burnetti's insights on servant leadership in legal practice Overcoming challenges in personal injury law post-COVID Emphasizing empathy and change management for firm growth Strategies for staying competitive through technology Influence of Dale Carnegie and John Kotter on leadership philosophies Balancing professional success with personal fulfillment Importance of exceptional customer service and staff development Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. If there's a topic you would like us to cover on an upcoming episode, please email us at steve.riley@atticusadvantage.com. Supporting Resources: Burnetti, P.A.: www.burnetti.com Doug Burnetti bio: www.burnetti.com/attorneys/doug-burnetti Atticus Law Firm Coaching https://atticusadvantage.com Leading Change by John P. Kotter:  www.amazon.com/Leading-Change-New-Preface-Author/dp/1422186431 Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times: by John P. Kotter: www.amazon.com/Change-Organizations-Hard-Imagine-Uncertain/dp/1394321511 How to Win Friends & Influence People by Dale Carnegie: www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034 The New One Minute Manager by Ken Blanchard: www.amazon.com/New-One-Minute-Manager/dp/0062367544 The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary by Mark Sanborn: www.amazon.com/Fred-Factor-Passion-Ordinary-Extraordinary/dp/0385513518 Leadership and Self-Deception: Getting Out of the Box by The Arbinger Institute: www.amazon.com/Leadership-Self-Deception-Fourth-Transforming-Relationships/dp/1523006560 The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It by Michael E. Gerber: www.amazon.com/Myth-Revisited-Small-Businesses-About/dp/0887307280 Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

the Apostolic Mama
Book Synopsis: How to Win Friends & Influence People (Dale Carnegie)

the Apostolic Mama

Play Episode Listen Later Nov 28, 2024 32:01


In this episode we explore the timeless principles from Dale Carnegie's classic book, How to Win Friends and Influence People, and how they can be uniquely applied to motherhood and everyday life. We discusse how these powerful lessons extend beyond the business world to transform our relationships with our children, spouses, and those around us. Tune in to discover practical strategies for enhancing your connections and creating a more positive atmosphere at home, making parenting and daily interactions more rewarding.

Your Financial Pharmacist
YFP 385: Networking Reimagined: Insights from David Burkus

Your Financial Pharmacist

Play Episode Listen Later Nov 21, 2024 46:25


Tim Ulbrich revisits his 2019 conversation with David Burkus, author of Friend of a Friend, to explore how we can rethink networking and build relationships that unlock new opportunities. This episode is brought to you by First Horizon. Summary In this week's episode, YFP Co-Founder Tim Ulbrich revisits a 2019 conversation with David Burkus, best-selling author of Friend of a Friend, to explore how we can rethink networking and build relationships that unlock new opportunities. David, an expert in organizational behavior and network science, challenges traditional networking advice and highlights the surprising value of "weak ties"—connections we interact with less often but that can open unexpected doors.  He also explains the power of "dormant ties," structural holes, super connectors, and the importance of authentic engagement. Tune in for an insightful discussion on leveraging your network to drive success, both professionally and personally. About Today's Guest David Burkus is a best-selling author, a sought after keynote speaker, and Associate Professor of Leadership and Innovation. In 2017, he was named as one of the world's top business thought leaders by Thinkers50. His book, Friend of a Friend, offers readers a new perspective on how to grow their networks and build key connections—one based on the science of human behavior, not rote networking advice. He is also the author of Under New Managementand The Myths of Creativity. David is a regular contributor to Harvard Business Review and his work has been featured in Fast Company, the Financial Times, Inc magazine, Bloomberg BusinessWeek, and CBS This Morning. David's innovative views on leadership have earned him invitations to speak to leaders from a variety of organizations. He's delivered keynote speeches and workshops for Fortune 500 companies such as Microsoft, Google, and Stryker and governmental and military leaders at the U.S. Naval Academy and Naval Postgraduate School. His TED talk has been viewed over 2 million times. Mentioned on the Show First Horizon YFP Planning David Burkus Friend of a Friend: Understanding the Hidden Networks that can Transform Your Life and Your Career by David Burkus David Bukus' TED Talk Nicholas Christakis James Fowler Duncan Watts How to Win Friends & Influence People by David Carnegie Adam Rifkin Derek Coburn Levitate Contactually Ronald Burt Adam Grant YFP Book a Discovery Call YFP Disclaimer Subscribe to the YFP Newsletter Tim Ulbrich on LinkedIn YFP on Instagram YFP Facebook Group  

Target Market Insights: Multifamily Real Estate Marketing Tips
From Failing to Finding Success as an Entrepreneur with Jason Wright, Ep. 647

Target Market Insights: Multifamily Real Estate Marketing Tips

Play Episode Listen Later Sep 27, 2024 28:18


Jason Wright is a speaker, author, entrepreneur, limited partner real estate investor, podcast host and digital marketing architect with a passion for helping other business owners with their sales funnels. Jason prides himself on his ability to connect with people and speak to them in a language they understand. Jason is able to design successful marketing automation machines all while keeping a positive attitude and sense of humor along the way.   In this episode, we talked to Jason about his switch from corporate America to entrepreneurship and his tips on gaining time freedom, the importance of using CRM systems and where to start, his investment strategies, common mistakes made with CRM systems, and much more.   Announcement: Learn about our Apartment Investing Mastermind here.   CRM Systems;   02:11 Jason's background; 05:33 Tips for gaining time freedom; 10:25 The importance of using a CRM system; 13:58 Where to start to create the CRM framework; 17:40 An insight into his investment strategy; 21:02 Common mistakes made while setting up CRM; 24:51 Round of Insights   Announcement: Download our Sample Deal package here.   Round of Insights   Apparent Failure: Trying to do everything himself after building his first business. Digital Resource: Calendly. Most Recommended Book: How to Win Friends & Influence People. Daily Habit: Waking up at 09:00, making coffee, and staring at palm trees under Georgian sunshine. #1 Insight for leveraging a CRM system: Using it as frequently as possible to get better at it. Best place to grab a bite: Any seafood place in Amelia Island, Florida.   Contact Jason: Website   Thank you for joining us for another great episode! If you're enjoying the show, please LEAVE A RATING OR REVIEW,  and be sure to hit that subscribe button so you do not miss an episode.  

Crazy Sh*t In Real Estate with Leigh Brown
The Mindset Shift That Turned Hesitation Into Millions with Dedric and Krystal Polite

Crazy Sh*t In Real Estate with Leigh Brown

Play Episode Listen Later Sep 26, 2024 36:32


Brace yourself for an inspiring and dynamic episode with Dedric and Krystal Polite, a powerhouse couple dominating the world of real estate investing. Packed with personal stories, mindset shifts, and practical advice, they share their secrets to creating generational wealth through creative financing. Plus, just when you think it's all business, Dedric shares a wild story about a flea-infested house that left him itching for more than just a good deal!     Key takeaways to listen for How Dedric and Krystal turned an unexpected challenge into a $40,000 success story in just four months The power of creative financing in acquiring real estate with little to no money or credit A unique approach to building generational wealth ensuring long-term financial stability How a shift in mindset, from being an employee to an entrepreneur, helped Dedric and Krystal transform their lives and careers Importance of finding the right mentor in fast-tracking your real estate success     Resources mentioned in this episode How to Win Friends & Influence People by Dale Carnegie | Paperback Never Split the Difference by Chris Voss and Tahl Raz | Kindle Rich Dad Poor Dad by Robert T. Kiyosaki | Paperback 50/50 Flip (TV Series 2022– )     About Dedric and Krystal Polite Dedric and Krystal Polite are the Managing Partners of Be Polite Properties, a real estate investment company. Dedric, as Chief Investment Officer, oversees business operations and execution, leveraging his extensive background in sales, having worked with several successful venture-backed companies like HubSpot and ChannelAdvisor. He also grew a scooter rental business from $105,000 to over $300,000 in annual sales before selling it. Krystal, as COO, brings her entrepreneurial spirit and experience in real estate management, customer service, and vendor relations. She previously managed a property valuation firm and founded the nonprofit Great Young Minds, helping students achieve college success. Together, Dedric and Krystal aim to build a lasting legacy of wealth, excellence, and philanthropy for their three sons.     Connect with Dedric and Krystal Website: Polite Wealth Portal  Instagram: @bepoliteproperties Facebook: Renovational Wealth Academy  YouTube: Be Polite Properties Linktree: DedricandKrystalPolite Email: info@politeproperties.com     Connect with Leigh Please subscribe to this podcast on your favorite podcast app at https://pod.link/1153262163, and never miss a beat from Leigh by visiting https://leighbrown.com. DM Leigh Brown on Instagram @ LeighThomasBrown.     Sponsors "You Ask. Leigh Answers." Your Affordable Coaching Program Hey there, real estate pros! Are you ready for some more Leigh Brown wisdom in your life? Then don't miss out on my brand-new program, "You Ask. Leigh Answers." It's your exclusive gateway to the insights and advice you need to supercharge your real estate business. With "You Ask. Leigh Answers." you get Direct Access to Leigh Brown, directly! Expert Coaching, Community Connection, and Extensive Resources. Whether listening to this on the go or watching at home, sign up today at Answers.RealEstate and take your business to the next level. Trust me, you'll be glad you did!  

Navigating the Customer Experience
243: Building Strong Cultures and Empowering CEOs: Insights from Bob Carrothers

Navigating the Customer Experience

Play Episode Listen Later Sep 17, 2024 18:34


Bob Carrothers has 29 years of experience, he facilitates peer-to-peer boards of CEOs and executives, creating environments conducive to skill enhancement, informed decision-making and superior results. Bob is certified as an Emergenetics advisor and Predictive Index practitioner, equipping him with a profound understanding of human behaviour and cognition.    Questions · So, we always like to ask our guests, in your own words, could you share a little bit about your journey? How you got from where you were to where you are today? · What would you say maybe if you could pick three overarching tenets or competencies that you believe CEOs need to practice or embrace in order to really achieve the three areas that just mentioned. · What are some of the key things that make an organization successful? · Now, Bob, can you also share with our audience, what's the one online resource, tool, website or application that you absolutely cannot live without in your business? · Now, can you also share with our listeners maybe one or two books that you have read, it could be a book that you read a very long time ago, or even one that you've read recently, but it had a great impact on you, whether it be personally or professionally. · Bob, can you share with our audience what's the one thing that's going on in your life right now that you are really excited about, either something you're working on to develop yourself or your people. · Where can listeners find you online? · Now, before we wrap our episodes up, Bob, we always like to ask our guests, do you have a quote or saying that during times of adversity or challenge, you'll tend to revert to this quote if for any reason you get derailed or you get off track, the quote kind of helps to get you back on track. Do you have one of those?   Highlights Bob's Journey Me: So, we always like to ask our guests, in your own words, could you share a little bit about your journey? How you got from where you were to where you are today?   Bob shared that it's been a very interesting journey. He started out as an entrepreneur; he had companies involved in the meat trading business. So, they bought and sold animal parts, lungs, livers, kidneys, everything that was most people would consider waste from an animal, and then they would resell them to people we knew wanted them, mostly to pet food companies, that's where the tonnage went. And then others to went to Mexico. Others went into sausage making, Chorizo making on the West Coast. They just find a buyer and go do it. And they'd go into a packing house and buy their entire production of lungs or livers or whatever, and then resell it into the pet food canning business. So, it's been an interesting ride.  In 1996 he got out of that business. He sold it to his management team, and they took it over, and they're still running it. And then after that, he started another company that failed miserably. He lost a ton of money. He was crushed, and it was hard and then he looked around, and he'd been a Vistage member, and he loved it. And he knew that with all the ups and downs he's had in his life, he could help people from making mistakes and doing what he did and living that life. So, he reached out to his past business chair, and he hired him, and that was in 1996, so he's been doing this ever since, September of 1996, so it's been quite a ride.   Overarching Tenets or Competencies CEO's Need to Embrace to Unlock Their Potential, Enhance Performance and Achieve Their Goals Me: Now, you focus on empowering CEOs to unlock their full potential, enhance their performance and achieve their goals. Based on your many years of experience, Bob in this space, working, I'm sure with CEOs and entrepreneurs across different industries, what would you say maybe if you could pick three overarching tenets or competencies that you believe CEOs need to practice or embrace in order to really achieve the three areas that I just mentioned.   Bob shared that he thinks they need to establish a great culture in their company and mind it. Nurture it and protect it, because culture trumps everything, nothing else matters. Your people won't be happy, you won't keep people, you will make your customers angry, your suppliers angry, and you'll do a really bad job because your employees won't care. And so, that's the first thing he would say, is build a strong culture.  The second thing is to hire correctly, be slow to hire and fast to make them available to industry. So, that's really important. If the employee can't do the job they were hired to do, they need to move on and then hire the right people. Put a lot of effort in your hiring process. And the other one would be, watch the money. You've got to keep track of your cash flow, you got to predict what the cash is going to be down the road. Bigger companies have CFOs to do that, and then they'll report to the CEO. Smaller ones, often the CEO will do it themselves. But you have to do it, because if you run out of cash, you're out of business. It's just really simple, if you can't make payroll, then you're gone.   Key Things for an Organization Success Me: So, Bob, in working with these different organizations, right? We're trying to establish what are some of the key things that make an organization successful? And so, the customer experience is critical in all businesses regardless of whether or not you have a face-to-face type of interaction or you're just digital and people are communicating with you solely through the internet. But leadership is very important for a business, whether you're a solopreneur or you're a fortune 500 company, regardless of the size, it's driven by the leader in the organization. As it relates to customer experience, if you were to maybe give us an example of a use case, a good use case, example that you've observed over the years in working with these CEOs, what do you think are some of the key things that make them be able to have a successful customer experience, one in which their customers are their brand advocates, their evangelists, their word of mouth advertisers. If that company decided not to advertise for the next two, three years, they would still be doing great business because their customers view them as fans. What would you say are key things in that?   Bob shared that there's one company that comes to mind, and that CEO was brilliant, and the culture in the company was extremely strong. He would walk around his plant every day, and he knew everybody's name and met family members, and he'd walk up to him and just say, “Hey, Charlie, how you doing? How's the family? How's your wife? I heard your son Robbie is sick.” He would do that, and the employees felt that they were cared for.  He never stopped setting goals, he never stopped doing things that would make the work fun. He was trying to reduce shrinkage one day, and it kept bugging him, it was going on for months, and he decided he'd just do a little contest, and he went out and bought an old junker car and a whole bunch of sledgehammers, and every day the group, the employees reduced the amount of shrinkage, they could go out and beat up on the car. And it was just amazing how much fun they were having and how just beating a car, they hit their goal for sure, and it cost the CEO, like, what $500 to do that.  He had other contests like dunk the CFO, where he had one of those dunking tubs. Certain goals were reached, that was out in the parking lot. He saw him with his customers. One of their Vistage speakers impacted him so much that he invited his customers from around the country to come to his plant, see the plant, and hear this speaker present, and because it made such an impact on him, he wanted his customers to be better too, so he thought this speaker could really help him.  What else did he do? Whenever he'd walk up to somebody and they promised to do something for him, he recorded it on his phone, so he'd pull it out and before he saw them, pull up their name and say, “Hey, how are you coming on that project we talked about?” And the accountability went through the roof. Just little things like that, simple things. But he had one goal, that if the company reached so much in revenue sales, he knew that if it did, they'd make extra money, if it was over and above the regular goal, it was big….hairy….audacious goal, and he said, “If you guys hit this, I will take the entire company to Las Vegas.” Because he knew if they increased the revenue that much, the profits would go up enough to pay for the trip and then some. And he was legendary with his employees. Just things like that that are special.   Me: I think one of the things I took away from what you said just now that it's not the big things, it's like always the little things, the minor details, and they go very far away with another human being, because it shows them that you value them, you appreciate them, and they're just not there to milk, to get more money, money, money. But you value them as a person, and you recognize the fact that your success is just as important as their success.   Bob agreed, that's exactly right. That's what it takes to build a great company, is the culture you create. You want people waiting in line to go to work for you.   Me: I know right, that's awesome.   App, Website or Tool that Bob Absolutely Can't Live Without in His Business When asked about an online resource that he cannot live without, Bob shared that he hates it, but he can't live without it, it's called email. Buries him, but it's the communication is so fast, and we can send documents back and forth, and he doesn't think anybody could live without email now. We all curse it, but it's there.    Me: Agreed, because in the absence of email, we have to go back to posting a letter to your customer or to your friend or family member, and we all know the Postal Service takes forever for you to get that response. So, yeah, email is amazing.   Bob shared that he remembers those days and they'd send off a contract and wait and wait and wait to get it back, just because of the mail, or an invoice. It just was crazy. And then came fax machines, and they were huge. He bought one once and his accountant, and said, “Why do you want that thing? Nobody else has them.” And he said they will, even though they will. And that became huge, and then email took over for that.   Books that Have Had the Biggest Impact on Bob When asked about books that have had a great impact, Bob shared that Good to Great: Why Some Companies Make the Leap…And Others Don't was a book that had an effect on him. Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant is another one. Dale Carnegie, How to Win Friends and Influence People.   Me: I'm actually looking at the book right now. It's sitting right in front of me.   Bob shared that that's one of the major ones. And another one he wrote was How to Stop Worrying and Start Living. So, there's several.    What Bob is Really Excited About Now! When asked about something that he's really excited about, Bob shared that he's always excited about cheering, he sees so much, and he loves what he does. As far as he's not in any training right now, but Vistage offers trainings all the time, and he also does stuff outside of Vistage. But right now, he's getting ready to go on a holiday in a sprinter van, it's an RV, and that's kind of got his attention. Plus, he's got two Vistage meetings next week.   Me: So, those are your things that you're working on that you're really excited about. Fantastic.   Where can listeners find Bob online? LinkedIn - Bob Carrothers Website – www.vistage.com   Quote or Saying that During Times of Adversity Bob Uses When asked about quotes that he tends to revert to, Bob shared he does, he's a big fan of Albert Einstein, and he had a quote that was, “The same level of thinking that caused a problem is not going to fix the problem.” That's not exact, but that's what it means. And that's so true. Another one is, “Everybody's a genius. But if you want to teach a fish to fly, they're going to fail and feel they're a loser from then on.” And some people just can't get it. And sometimes when things go wrong, you got to look at the people involved, or the thinking involved and reapproach it with a different level.   Me: Okay, so that second quote is more to say, maybe you need to take a few steps backward just to move forward, just to reevaluate and do it again.   Bob agreed. Reevaluate if it's an employee and they just can't get it. Maybe they're just not set up for it, and it's better to find another position for them, or another area of responsibility, or perhaps they're just not right for your company, like you got to have the right people on the bus as Jim Collins say.    Me: True. If you have the wrong people on the bus, it makes the journey that much harder.   Bob agreed, they got to be in the right seats.   Me: Well, thank you so much Bob for jumping on our podcast today and sharing all of these awesome insights as it relates to Vistage and your journey and just what are some of the key things that makes a leader successful and makes an organization successful as they navigate their customer experience through the journey of their customers lifetime. So, I think your conversation today was extremely insightful, and I just wanted to extend our deepest gratitude to you for taking time to share with us today.   Bob shared that he's really enjoyed this. Yanique ask great questions and make him think so, thank you.   Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest  Links • Good to Great: Why Some Companies Make the Leap…And Others Don't by Jim Collins • Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant by W. Chan Kim •    How to Win Friends & Influence People by Dale Carnegie •    How to Stop Worrying and Start Living by Dale Carnegie   The ABC's of a Fantastic Customer Experience Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners  Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

The Art of Manliness
How to Win Friends and Influence People in the 21st Century

The Art of Manliness

Play Episode Listen Later Sep 2, 2024 52:25


Over the last year, my 12-year-old son has been doing one challenge every week as a rite of passage and chance to earn a special trip. Some of these challenges have involved reading a book in a week, and the most recent book we gave him to read was How to Win Friends & Influence People by Dale Carnegie. His review? He said it was the best book he's read so far.So a book written almost 90 years ago can still be a favorite of a kid in the 21st century. Talk about some staying power. The advice in How to Win Friends & Influence People, and Dale Carnegie's other classic, How to Stop Worrying and Start Living, is timeless. But to help introduce it to a new audience, my guest, Joe Hart, has recently co-authored the book Take Command, which synthesizes, updates, and adds to the principles of Carnegie's two perennial bestsellers. Joe is the President and CEO of Dale Carnegie & Associates, which continues Carnegie's work in the present day, and we begin our conversation with some background on the guy who kicked off this work back in 1936. We then talk about what principles we can take from How to Stop Worrying and Start Living on developing a positive mindset. From there, we talk about the big overarching principle of How to Win Friends & Influence People, and how you can use it to improve your relationships. We end our conversation with advice on how to live life with more intentionality and meaning.Resources Related to the EpisodeHow to Win Friends & Influence People by Dale CarnegieHow to Stop Worrying and Start Living by Dale CarnegieThe Dale Carnegie Website, with links to the Take Command book page and the Dale Carnegie CourseAoM Article: The 8 Best Vintage Self-Improvement BooksAoM Podcast #818: The Philosophy of Self-ImprovementAoM Podcast #457: Leadership Lessons With Craig GroeschelAoM Podcast #527: The Journey to the Second Half of Life With Richard RohrAoM Podcast #518: The Second Mountain With David BrooksConnect With Joe HartJoe on TwitterJoe on LinkedIn

Best Real Estate Investing Advice Ever
JF3550: Remote Investing Mastery and Multifamily Coaching for Financial Freedom ft. Stacy Conkey

Best Real Estate Investing Advice Ever

Play Episode Listen Later May 24, 2024 33:44


Stacy Conkey shares insights on multifamily and remote investing. She highlights her coaching program's focus on passive income, generational wealth, and proper inspections. Her advice: take consistent small actions for success. Stacy Conkey | Real Estate Background Remote Multifamily Investing Academy Based in: Orlando FL Portfolio: LP: +2500 units Say hi to her at:  www.warriorsofwealth.com Best Ever Book: How to Win Friends & Influence People by Dale Carnegie  

ROIClear with Ray Hightower of Bridgetown Partners
RaMona Westbrook: Crafting Communites + Building Dreams

ROIClear with Ray Hightower of Bridgetown Partners

Play Episode Listen Later May 8, 2024 29:44


About the guest: RaMona Westbrook is the President of Brook Architecture. She is not just an architect and business leader, but also a true artist in her craft. With decades of experience, she's a familiar face in the industry and a source of inspiration for many.   Books recommended by RaMona: * How to Win Friends & Influence People - https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034   Relevant Links: LinkedIn: https://www.linkedin.com/company/brook-architecture/?viewAsMember=true    Instagram: https://www.instagram.com/brookarch/  Facebook: https://www.facebook.com/BrookArchitecture  Company Website: https://brookarchitecture.com/   About Ray Hightower: Ray Hightower is a tech company founder and commercial real estate investor based in Phoenix, Arizona, USA. He serves as CEO of Bridgetown Partners, the creator of ROIClear.   https://ROIClear.com https://BridgetownPartners.com https://RayHightower.com   #ROIClear #Entrepreneurship​ #Business  #RealEstate   Note: ROI Clear is written without spaces: ROIClear.

MLM Nation
5 Common Traits of a Top Network Marketing Leader

MLM Nation

Play Episode Listen Later Apr 12, 2024 143:56


Discover 5 Common Traits of a Top Network Marketing Leader.This is a re-air of episode 157 of MLM Nation podcast that broadcast 2016.Simon Chan shares his journey and AHA moments guaranteed to make you a better network marketing leaderThis episode features special guest host, Adam Carey who makes the show fun and exciting.  Adam and his wife Michelle Carey are authors of Don't Be That Guy In Network Marketing and was featured on Episode 86 of MLM Nation.Who is Simon Chan? (original bio from 2016)Simon Chan is a follower of Jesus Christ, a husband, a father, the founder of MLM Nation, a business coach and online marketer. He's been involved with the network marketing profession for over 13 years.Simon graduated from Columbia University and had a dream job working for the NBA, the National Basketball Association.He became a very close friend with the first Chinese player to make it to the NBA, Wang Zhizhi. That led Simon to become a certified NBA player agent and he represented Wang for a short period before they joined with a bigger agency.However, after reading Rich Dad Poor Dad, Simon discovered he was going down the wrong life path and realized he needed to start his own business.In 2003, he started his network marketing business because Simon believed MLM is the only business that really focuses on helping others. Network Marketing would let Simon live his The Purpose Driven Life of having a positive impact on as many lives as possible.Simon built a global business of over 70,000 distributors in over 18 countries. He's a 3 Star Diamond Director, in his company's Million Dollar Club and won the prestigious President's Award for being the fastest growing distributor in North America.In 2013, Simon followed his passion and retired from building his MLM business to focus on coaching and training. Even though he's been retired and hasn't done literally anything in 3 years, his company still pays him a 6 figure residual income.Simon and his wife, Kelly live out in Los Angeles with their 3 boys and Obi.Favorite Quotes for Network Marketing Leaders“The temptation to quit is greater when success is right around the corner” (Bob Parsons)“Never never underestimate the heart of a champion” (Rudy Tomjanovich)Must Read BookHoly BibleThink and Grow Rich by Napoleon HillHow to Win Friends & Influence People by Dale CarnegieYour First Year in Network Marketing by Mark YarnellDon't Be "That Guy" in Network Marketing by Adam CareyRecommended Online AppEvernoteEvernote ScannerApple PencilRecommended Prospecting ToolUse the tool that best relates to your prospectIe. If they're a GenY maybe use a video OR if they're older use a flip chartUse what duplicatesContact InfoMLMNation.comSimon's Facebook PageMLM Nation Facebook Pagesimon@mlmnation.com

MLM Nation
5 Common Traits of a Top Network Marketing Leader

MLM Nation

Play Episode Listen Later Apr 1, 2024 20:16


Discover 5 Common Traits of a Top Network Marketing Leader.This is a re-air of episode 157 of MLM Nation podcast that broadcast 2016.Simon Chan shares his journey and AHA moments guaranteed to make you a better network marketing leaderThis episode features special guest host, Adam Carey who makes the show fun and exciting.  Adam and his wife Michelle Carey are authors of Don't Be That Guy In Network Marketing and was featured on Episode 86 of MLM Nation.Who is Simon Chan? (original bio from 2016)Simon Chan is a follower of Jesus Christ, a husband, a father, the founder of MLM Nation, a business coach and online marketer. He's been involved with the network marketing profession for over 13 years.Simon graduated from Columbia University and had a dream job working for the NBA, the National Basketball Association.He became a very close friend with the first Chinese player to make it to the NBA, Wang Zhizhi. That led Simon to become a certified NBA player agent and he represented Wang for a short period before they joined with a bigger agency.However, after reading Rich Dad Poor Dad, Simon discovered he was going down the wrong life path and realized he needed to start his own business.In 2003, he started his network marketing business because Simon believed MLM is the only business that really focuses on helping others. Network Marketing would let Simon live his The Purpose Driven Life of having a positive impact on as many lives as possible.Simon built a global business of over 70,000 distributors in over 18 countries. He's a 3 Star Diamond Director, in his company's Million Dollar Club and won the prestigious President's Award for being the fastest growing distributor in North America.In 2013, Simon followed his passion and retired from building his MLM business to focus on coaching and training. Even though he's been retired and hasn't done literally anything in 3 years, his company still pays him a 6 figure residual income.Simon and his wife, Kelly live out in Los Angeles with their 3 boys and Obi.Favorite Quotes for Network Marketing Leaders“The temptation to quit is greater when success is right around the corner” (Bob Parsons)“Never never underestimate the heart of a champion” (Rudy Tomjanovich)Must Read BookHoly BibleThink and Grow Rich by Napoleon HillHow to Win Friends & Influence People by Dale CarnegieYour First Year in Network Marketing by Mark YarnellDon't Be "That Guy" in Network Marketing by Adam CareyRecommended Online AppEvernoteEvernote ScannerApple PencilRecommended Prospecting ToolUse the tool that best relates to your prospectIe. If they're a GenY maybe use a video OR if they're older use a flip chartUse what duplicatesContact InfoMLMNation.comSimon's Facebook PageMLM Nation Facebook Pagesimon@mlmnation.com

Target Market Insights: Multifamily Real Estate Marketing Tips
Cash Flow through Commercial Real Estate with Charles Seaman, Ep. 594

Target Market Insights: Multifamily Real Estate Marketing Tips

Play Episode Listen Later Mar 26, 2024 36:00


Charles Seaman resides in Charlotte, NC and serves as a Managing Partner of Cash Flow Champs.  He's responsible for building and maintaining broker relationships and performing and overseeing the company's underwriting activities.  He's also involved with contract negotiation and capital raising to make sure that the deals close, remaining involved after closing to manage the assets so that they perform in a manner that provides investors with exceptional returns.  He's currently a general partner in seven (7) multifamily properties totaling 775 units, having gone full cycle on four (4) multifamily properties. He has 14 years of prior experience working for a commercial real estate investor in NYC.  During this time, he assisted the investor with acquiring deals, obtaining financing for them, and managing and leasing them after the deals were closed.  While there, he also assisted the investor with the management of numerous other businesses that he owned, including a plumbing company and several bars and restaurants.  During his spare time, he also actively traded stocks from 2009 to 2014.   In this episode, we talked to Charles about Cash Flow Champs, their investments, his insights on balancing cash flow, adjusting strategies accordingly with a rapid change in economic trends, the vision for Cash Flow Champs, team building, and much more.   Announcement: Become a member of the Apartment Investing Mastermind here.   Scaling a Portfolio;   02:22 Charles' background; 04:41 An insight into Cash Flow Champs; 05:12 What they invest into today; 10:07 An insight into balancing cash flow; 11:27 Adjusting strategies in accordance to the shift in economic trends; 21:19 The vision for Cash Flow Champs; 23:40 An insight into team building; 29:33 Round of Insights   Announcement: Don't miss the Best Ever Conference this year on April 10th to 12th. Use my code CASMON15 for 15% off!   Round of Insights   Apparent Failure: Not finding the correct people to partner up with, and lack of proper due diligence in one of the past deals. Digital Resource: BiggerPockets. Most Recommended Book: How to Win Friends & Influence People. Daily Habit: Following an already-built routine. #1 Insight for scaling a multifamily portfolio: Building as many relationships as possible, as soon as possible. Best Place to Grab a Bite in Brooklyn, NY: L&B Spumoni Gardens.   Contact Charles: https://cashflowchamps.com/  Charles' Media Channels   Thank you for joining us for another great episode! If you're enjoying the show, please LEAVE A RATING OR REVIEW,  and be sure to hit that subscribe button so you do not miss an episode.

Persuasion by the Pint
345: How AI is Learning to Win Friends & Influence People

Persuasion by the Pint

Play Episode Listen Later Mar 13, 2024 54:50


On this episode, we discuss how AI is learning to be more persuasive. More importantly, we’ll dig into the question – Do we find it easier to trust machines over humans?   The post 345: How AI is Learning to Win Friends & Influence People first appeared on Persuasion by the Pint.

Ecomm Breakthrough
Warning! You Are Not Ready for the AI Changes Coming to Amazon With Max Sinclair

Ecomm Breakthrough

Play Episode Listen Later Feb 27, 2024 50:09


Max Sinclair is the Founder and CEO of Ecomtent, the next generation of e-commerce catalog management. Bringing a wealth of experience from his six-year tenure at Amazon, he played pivotal roles in several notable projects. Beyond launching Amazon Business in the UK, Max was responsible for catalog quality for the country debut of Amazon.sg in Singapore, and spearheading the introduction of Amazon Grocery across the EU. In this episode… In the ever-evolving landscape of e-commerce, the emergence of generative AI technology is poised to revolutionize the way businesses operate and interact with consumers. With the integration of AI into various aspects of e-commerce, businesses can unlock new opportunities for growth, innovation, and customer engagement. Max Sinclair, an expert in e-commerce, emphasizes the transformative potential of generative AI in revolutionizing the industry. Through AI-driven insights and data analytics, businesses gain deeper insights into consumer behavior, preferences, and trends. This enables the development of tailored products that resonate with target customers, driving satisfaction and sales. Additionally, AI facilitates the creation of engaged brand communities, amplifying reach and fostering long-term growth while streamlining operations and fueling innovation — positioning businesses at the forefront of e-commerce evolution. In the latest episode of the eComm Breakthrough Podcast, Josh Hadley hosts Max Sinclair, Founder and CEO of Ecomtent, to discuss the transformative potential of generative AI in e-commerce. Max explores topics such as harnessing the A9 algorithm to achieve exponential growth, the evolving landscape of AI in e-commerce, and the significance of diversifying business strategies for long-term success. Max Sinclair is the Founder and CEO of Ecomtent, the next generation of e-commerce catalog management. Bringing a wealth of experience from his six-year tenure at Amazon, he played pivotal roles in several notable projects. Beyond launching Amazon Business in the UK, Max was responsible for catalog quality for the country debut of Amazon.sg in Singapore, and spearheading the introduction of Amazon Grocery across the EU. Resources mentioned in this episode: Josh Hadley on LinkedIn eComm Breakthrough Consulting eComm Breakthrough Podcast Email Josh Hadley: Josh@eCommBreakthrough.com Hadley Designs Hadley Designs on Amazon Max Sinclair on LinkedIn | Email  Ecomtent Special Mention(s): Adam “Heist” Runquist on LinkedIn Kevin King on LinkedIn Michael E. Gerber on LinkedIn The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It by Michael E. Gerber How to Win Friends & Influence People by Dale Carnegie Advite AI Derek Jouppi on LinkedIn Josip Vulic on LinkedIn Andy Jassy on LinkedIn Ephraim “Ed” Rosenberg on LinkedIn Jon Derkits on LinkedIn Related Episode(s): “Cracking the Amazon Code: Learn From Adam Heist's Brand Scaling Secrets” on the eComm Breakthrough Podcast “Kevin King's Wicked-Smart Tips for Building an Audience of Raving Fans” on the eComm Breakthrough Podcast “Unlocking Entrepreneurial Greatness | Insider Secrets With E-myth Author Michael Gerber” on the eComm Breakthrough Podcast

Dhru Purohit Show
How to Win Friends, Influence People & Build Stronger Relationships Using the Power of Connection with Charles Duhigg

Dhru Purohit Show

Play Episode Listen Later Feb 21, 2024 98:14


This episode is brought to you by Lumebox and AquaTru. We understand that the quality of our relationships and connections within our community leads to a more fulfilling life and promotes happiness. However, communicating authentically and genuinely aren't necessarily traits we're born with or that come naturally. Charles Duhigg is here to show us how we can change the way we communicate, add more meaning to our relationships, and extend our lifespan. Today, on the Dhru Purohit Show, Dhru sits down with author and writer Charles Duhigg to discuss how to become a supercommunicator. Charles shares the top traits that super communicators practice in conversations and how these practices can lead to deeper and more meaningful relationships. He also delves into the science behind how these traits can promote longevity and overall happiness. If you're seeking guidance on becoming a better communicator, even with people you fundamentally disagree with, this episode is for you!Charles Duhigg is the author of The Power of Habit, about the science of habit formation in our lives, companies, and societies, and Smarter Faster Better, about the science of productivity.He currently writes at The New Yorker Magazine, and until a few years ago, was a reporter at the New York Times. There, he wrote “The iEconomy,” which focused on Apple and won a Pulitzer prize for explanatory reporting in 2013. In this episode, Dhru and Charles dive into (audio version / Apple Subscriber version):The top mistakes people make that prevent genuine connection (00:24 / 00:24)Ask yourself, why am I choosing to speak? (3:25 / 3:25) Looping for understanding (6:27 /6:27)Neuro Alignment during conversations (10:09 / 7:58)Listening to learn about the other person (15:57 / 13:53)Acquiring the right tools (23:20 / 21:11)Keywords and demeanor and what they signal (25:37 / 23:30)Words or responses that show a communication disconnect (34:23 / 30:35)Why you should want to be a supercommunicator (39:55 / 35:57) Every conversation is a quiet negotiation (53:45/ 50:02)How to connect with people who have different viewpoints (1:12:00/ 1:08:20)Four rules of a meaningful conversation (1:12:50 / 1:09:10)How super communication manifests to external success (1:24:10 / 1:22:12)Also mentioned in this episode:Charles' new book: Supercommunicators: How to Unlock the Secret Language of ConnectionCharles' substack Hello listeners! I could use your feedback about the podcast. If you click here and answer this question, it would mean the world to me.Lumbeox is offering my community $260 off their FDA-approved portable Red Light device! That's over 50% off! Go to thelumebox.com/dhru and get your Red Light device. AquaTru is a countertop reverse osmosis purifier with a four-stage filtration system that removes 15x more contaminants than the bestselling water filters out there. Go to dhrupurohit.com/filter/ and get $100 off when you try AquaTru for yourself. Hosted on Acast. See acast.com/privacy for more information.

Studio Savvy by fitDEGREE
Episode 231: Fostering a Community-Oriented Team

Studio Savvy by fitDEGREE

Play Episode Listen Later Feb 8, 2024 21:03


What We Cover In This Episode:  News with Nick and a look at Pilates style concepts at F45 [0:38] Why establishing a clear and shared vision to create a community-oriented team is crucial [4:46] Our thoughts on hiring for cultural fit and diversity [8:23] How to approach community building with a focus on training and development [10:48] The impact that encouraging team collaboration and ownership will have on your studio as a whole [14:06] Tips for measuring success and gathering feedback [15:39] Why we recommend scheduling quarterly pulse checks with your team members [17:10] Quick wins and leveraging your fitDEGREE admin and On the Go app for internal team chats [17:44] Your weekly challenge focusing on strengthening the heart of your boutique fitness studio, your team [18:18] Quotes: “You should hire people that do align with you, but it is always good to hire people that challenge you as well. They might share those same core values, but they might bring a new element to the table that you can't or that your other staff members don't.” [Megan, 6:54]   “When I think of our leadership team, we all bring a different set of skills and perspectives to the team.” [10:26] “There are so many hard skills that computers and AI and automations are taking away, and in a good way,  that we all have to really focus on the soft skills of life which are communication and conflict resolution.” [12:14] “You cannot assess what you don't measure so feedback is super important.” [16:37] LINKS:  How to Win Friends & Influence People by Dale Carnegie Learn More About Our Partners! Send Megan Your Playlist or Discuss the Podcast Here! fitDEGREE's Business Portal https://calendly.com/fitdegree/support  support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog   

The PR Maven Podcast
Episode 264: Conversion Rate Optimization Explained, With Marty Greif, President of SiteTuners

The PR Maven Podcast

Play Episode Listen Later Dec 5, 2023 39:16


You may be using search engine optimization (SEO) to increase the traffic to your website, but are you using conversion rate optimization (CRO) to make use of that traffic? In this episode, Marty Greif defines CRO, explains what it can do for you and how you can start implementing it. Marty also talks about client success stories using CRO and a game changer you will want to know for your career. Learn about trust bars and the ugly baby test in this episode as well.   3:50 – Marty describes how he started his career as a developer before joining SiteTuners and then buying the company.   6:38 – Marty defines conversion rate optimization.   8:41 – Marty talks about what types of clients he looks for.   11:50 – Marty explains why it is important to have your phone number and a trust bar on your website.   14:55 – Marty shares a game changer: think about others.  22:08 – Marty describes the difference between conversion rate optimization and search engine optimization.   25:28 – Marty lists some changes you can make now to improve your conversion rate optimization.   29:26 – Marty shares client success stories.   34:47 – Marty talks about some resources that have been helpful to him.     Quote  “Conversion rate optimization is making sure that the traffic that comes to your website actually does what you want them to do. There's a difference between driving traffic and making use of the traffic, so conversion rate optimization is making sure that the traffic, when it gets to your website, takes whatever your desired actions are so that you create a user journey for people.” – Marty Greif, president of SiteTuners    Links:   Heroic Public Speaking: https://heroicpublicspeaking.com/   Women Presidents Organization: https://www.women-presidents.com/   Forbes Agency Council: https://www.forbes.com/sites/forbesagencycouncil/people/nancymarshall1/   Maine PR Council: https://meprcouncil.org/   Mainebiz: https://www.mainebiz.biz/   Society for the Advancement of Travel Writers: https://satw.org/   “How to Win Friends & Influence People” by Dale Carnegie: https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034   Nyraju Skin Care case study: https://sitetuners.com/resources/case-studies/nyraju-skin-care-ecommerce-landing-pages-277-increase-in-conversions/  “What Women Want Man to Know” by Barbara De Angelis: https://www.amazon.com/What-Women-Want-Men-Know/dp/0007132956   “True Connections” by Marty Greif: https://www.amazon.com/True-Connections-Relationship-Marketing-Digital/dp/1716943361       About the guest:      Martin Greif is a digital marketing expert, author, and renowned speaker who has captivated audiences worldwide with his transformative strategies. With over 25 years of experience in sales and marketing, he brings an unrivaled level of expertise and a passion for driving revenue growth. Currently serving as president at SiteTuners, Martin is responsible for nurturing partner relationships, creating value for the customer base and overseeing day-to-day operations for this award-winning digital marketing agency.  But Martin's impact extends far beyond his professional achievements. He is a man of compassion and social responsibility, serving as a board member for Vincent House, a respected charitable organization dedicated to supporting individuals with mental health challenges. This philanthropic involvement showcases Martin's commitment to making a positive impact on society and creating a better world.    Looking to connect:  Email: marty@sitetuners.com   LinkedIn: https://www.linkedin.com/in/martingreif/  X: @SiteTuners  Website: sitetuners.com

Best Real Estate Investing Advice Ever
JF3377: Grant Warrington - From Handyman to Multifamily Investor and Content Creation Expert

Best Real Estate Investing Advice Ever

Play Episode Listen Later Dec 3, 2023 39:48


Grant Warrington, a seasoned investor with over 41 units under his belt, shares his journey, from starting as a handyman to becoming a successful commercial real estate investor and educator. He discusses the importance of creating content and leveraging social media to reach a wider audience. Grant also highlights his course, the Apartment Buying Blueprint, which equips individuals with the knowledge and confidence to venture into commercial real estate. Key Takeaways Content Creation and Relatability: Grant emphasizes the power of creating relatable content on social media. By sharing his experiences and knowledge in a simple and understandable way, he reaches a broad audience of aspiring investors who may not be familiar with commercial real estate. The Apartment Buying Blueprint: Grant's course, the Apartment Buying Blueprint, offers a comprehensive education on purchasing apartment buildings, especially in the 5 to 20 unit range. This course covers everything from property management to finding off-market deals, making it an invaluable resource for those looking to enter the commercial real estate arena. Off-Market Opportunities: Grant discusses the significance of off-market deals in today's competitive market. He shares his techniques for finding off-market apartment buildings, highlighting the importance of persistence and effective communication with property owners. Off-market opportunities can be a game-changer, especially in a challenging real estate landscape.   Grant Warrington | Real Estate Background Principal at Warrington Capital Portfolio: 41 units personally owned 98 units as small % of GP Based in: St Petersburg, Florida Say hi to him at:  Instagram Best Ever Book: How to Win Friends & Influence People by Dale Carnegie Greatest Lesson: Always camera main drain lines.   Sponsors CRE Daily BV Captial BAM Capital Syndication Attorneys  

Navigating the Customer Experience
208: Insights on Customer Centricity and Key Performance Indicators with Michelle McCarthy

Navigating the Customer Experience

Play Episode Listen Later Nov 8, 2023 20:35


Michelle McCarthy is Global Vice President of Customer Experience at Unit4. In her role, Michelle leads a talented team of professionals, is responsible for ensuring the maximum adoption of and customer satisfaction with Unit4's offerings and is accountable for leading the transformation of Unit4's customer experience strategy that enables the customer success evolution.  Michelle earned her B.S in Marketing from Miami University in Ohio, and her Executive MBA in Global Management from Fordham University in New York.   Questions •  We always give our guests an opportunity to share a little bit about their journey. So, if you could take a few minutes to kind of just share with our audience a little bit about how you got to where you are today. •  So, Unit4, could you share with our audience a little bit about what Unit4is? What do you guys do? •  KPIs in terms of like NPS and customer satisfaction score. A lot of organisations also invest into market research, particularly like mystery shopping, and the mystery shopping sometimes will capture the NPS. What are your views on the frequency of doing these types of activities? And do you think it's critical to be doing it post transactional? Or should it be more so a conversation that you have with the client, maybe at the end of every quarter? What are some of your best practices that you'd recommend to clients? •  If you really want to focus on dominating, navigating that CX space in such a positive way, that your brand has an exceptionally positive reputation, what are some key indicators that you believe organisations need to focus on as we go into 2024? Where do they need to be giving their attention to? •  Now, could you also share with us what is the one online resource, tool, website or app that you absolutely can't live without in your business? •  Could you also share with us maybe one or two books that you've read, it could be a book that you read a very long time ago, or even one that you've read recently that has had a great impact on you? •  We have a lot of listeners who are business owners and managers who feel they have great products and services. But they lack the human capital that has that constant motivation, what's the one piece of advice that you'd give them to have a successful business having that consistent challenge that they're experiencing? •  Could you also share with us what's the one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. •  Where can listeners find you online? •  Now, before we wrap our episodes up, we always like to ask our guests, do you have a quote or a saying that during times of adversity or challenge, you will tend to revert to this quote, it kind of helps to get you back on track if for any reason you got derailed, or you got off track, just reminding yourself about that quote will kind of help to get you back on track, help you to get more focused. Do you have one of those?  Highlights  Michelle's Journey Michelle stated that she started off her career and kind of more of the traditional marketing, b2c and b2b type roles on the client side. And started in the advertising agency space, worked for a number of different retailers and brands, and eventually had kind of rounded out her experience and wanted to move into more of the tech side of things.  She had some opportunities to go and work on the SaaS side of the business for a company called Vibes, which is a mobile marketing technology company. And through that experience, and kind of rounding out her mobile marketing experience, she was able to kind of continue her career path then into other SaaS organisations. And so, by herself, here today, very excited to be talking with you (Yanique).   Tell Us About Unit4 Me: So, Unit4, could you share with our audience a little bit about what Unit4is? What do you guys do? Michelle shared that Unit4 is a cloud leader, really in the enterprise software space for midmarket, people centred organisations. And so, their solutions span everything from enterprise resource planning to financial planning and analysis tools, as well as procurement, project management for professional services organizations and so forth, as well as human capital management.  So, their solutions really bring together all those various capabilities around financials, procurement, project management, HR, into one unified and cloud platform through their ERPX solution. So yeah, that's a little bit about Unit4. Me: Quite a mouthful. So, at Unit4, a big part of what you focus on, we kind of alluded to it a bit before we started the official recording, how is it that you are able to improve CX by embracing customer centricity as a core value? And of course, there are some KPIs that you need to measure, so that's your area of expertise. So, could you share a little bit about that with our audience? Michelle stated that she really believes that organizations need to always be looking how they stand out from the crowd, right. In order to do that, we have to find better ways to address customer needs, and make sure that we're providing value and attainable outcomes. We need business experience that extends past traditional customer touchpoints and make sure that we're always looking at ways that we can influence product innovation, we need to look at the employee experience, because employee experience really translates to that of the customer experience. And we need to make sure that also aligns with our customers organization serves their purpose and our values.  So, one of the first steps in improving customer experience is really looking for a top down buy in across customer centricity and putting that at the heart of everything that you do in your business. So, whatever role you serve in the organization, that some way touches the end customer.  And so, customer companies need to really be making sure that they're measuring customer centric KPIs in order to determine how are we doing? And how are our customers feeling about us? So, we always want to look at how well we're looking at gaining new customers into the business, how are we growing the existing base of customers that we have? And how are we ultimately retaining the customers that we have to make sure that they're becoming long term champions of our business through the success that they've achieved together in partnership with us?  To kind of delve a little bit more into some of the KPIs, a couple of the things that we might look at are things like Net Promoter Score. So, looking at that kind of scale of 0 to 10 on how likely a customer is to recommend your company to a peer or colleague, looking at things like Customer Satisfaction Scores and making sure that those are kind of sprinkled all throughout the key listening posts of our customers.   So, wherever they are engaging with us, whether that's post sales, or that's post implementation, or that's post a business review that we've had with them, we want to make sure that we're always facilitating, and asking for their feedback and making sure that we are taking that, capturing that feedback and looping back to set proper expectations with customers.   Recommended Frequency of Market Research Activities   Me: So, I'm glad you talked about KPIs in terms of like NPS and Customer Satisfaction Score. A lot of organisations also invest millions of dollars, sometimes even billions into market research, particularly like mystery shopping, and the mystery shopping sometimes will capture the NPS. What are your views on the frequency of doing these types of activities? And do you think it's critical to be doing it post transactional? Or should it be more so a conversation that you have with the client, maybe at the end of every quarter? What are some of your best practices that you'd recommend to clients?  Michelle stated that frequency and cadence is definitely key, depending on the types of engagements, you want to make sure that they're throughout the customer's journey at the appropriate time. So, if you have a new customer that's joined, one of the things she mentioned is post sale, you have a customer that's gone through potentially a lengthy sales process with you, how did they find working across the organization, that's a great time for you to kind of see how the beginning part of their journey into implementation will go.  Then you may also want to survey a customer as they're coming out of an implementation with you. So, after they've worked with the project management teams and met their CSM, how is that work stream going? It's also key to mention business reviews. We may do quarterly business reviews with some of our customers. And so, making sure to take stock coming out of those meetings, what was the expectation? Did they see, hear, feel everything that they were expecting to have?   And so, she thinks it's a real combination of both the quantitative surveys, but also those qualitative conversations to probe a bit deeper, where you may not have the opportunity, and just a quick plug in one question or two questions survey that sent via email. Having that face-to-face dialogue, or that phone call or that Zoom video just to meet with a customer and kind of ask some more of those probing questions is definitely key.  She thinks that that is just as important during the beginning and middle phases of the journey with a customer as it is when you're coming up on renewal, so you may be looking at certain health indicators and want to also probe a bit deeper on some of those with customers, “Hey, you know, I've seen that you're expanding in your licences, tell me about how your company is utilizing those?”  Or conversely, you might have a customer that's decided to move away from a portion of your product, “Tell me a bit more about why it is that you're leaving there, what you weren't adopting or finding useful, so that we can learn and bring that back into the business.”   It also helps us from a churn management perspective, make sure that we are thinking about that and building that back into our way that we look at risk and mitigating risks with our customers.    Key Indicators that Organizations Need to Focus On for 2024  Me: So, many different avenues and strategies that we can employ to ensure that we're doing the right kind of measurement. So, we are now in I would say, we're at the end of 2023. And we're embarking on 2024 and a lot has happened in the last couple of years, especially with a global pandemic and all, what are some key things that you found, trends that you've maybe seen just in your own business, as well as with your clients' businesses that you believe if you really want to focus on dominating, navigating that CX space in such a positive way, that your brand has an exceptionally positive reputation and you have so many brand advertisers and evangelists for your business. What are some key indicators that you believe organizations need to focus on as we go into 2024? Where do they need to be giving their attention to?  Michelle stated that she thinks that there's always a focus around personalization of an experience and how you can help customers throughout their journey to better smooth areas that potentially create bumps for them, can that happen through automation, Chat GPT? Can that help it happen through other self-service capabilities that you can serve up to them?  And she also thinks probably goes without being said but ensuring that expectations of customers are properly managed all throughout.  Making sure that you're always having dialogue with the customers' needs in mind, that you're addressing pain points and the more and more that you can address those pain points through self-service, automation, ways that they can just make sure that they are able to get a quick path to value is really key, that frictionless experience for customers.   App, Website or Tool that Michelle Absolutely Can't Live Without in Her Business When asked about online resource that she cannot live without in her business, Michelle stated that for her, obviously Microsoft Teams, they use day in and day out in their business to communicate with their customers, to communicate with their teams internally.  But one other, she would say tool that they use heavily within the customer success management space, is Gainsight. And that is a tool that allows them to bring so much knowledge and power into their organisation. It allows their CSMs to know what right move to make next in terms of how to engage both internally and externally with their customers.  And it's becoming really more and more of a theatre of having a true customer 360 within their organization, so really, that single pane of glass view, if you will, of what their customers are experiencing. And so, if she had to pick one tool, she guesses she'd picked Gainsight because they're using it day in and day out and it's been really paramount to their success.   Books that Have Had the Biggest Impact on Michelle When asked about books that has had an impact, Michelle shared that one book that she did read, it's been a very long time ago. But it was Dale Carnegie's How to Win Friends and Influence People. She read that during her graduate school programme. And despite that, it's been around for ages, she thinks it really does a great job of cutting to the core of how you can set yourself up to best relate with others through the power of being able to build strong relationships, and making sure that those relationships are built on like a mutual trust and credibility. So, she thinks that that is always relevant, no matter what role you're in, how do you build relationships? How do you help drive influence? So, that's just been a really meaningful book to her throughout the course of her career.  One other thing she was going to add is that she listens to a number of different podcasts, perhaps different than books. But one podcast that she really enjoys is Mel Robbins Podcast, because she thinks she teaches a lot of both professional and personal habits that you can apply to everyday life, how you can really make sure that you're leading a productive and happy lifestyle and that you have that good work life balance. So, if you haven't checked Mel Robbins out, her podcast is great. Me: Two excellent recommendations, Michelle. I totally agree with you about Dale Carnegie's book, the book came out in 1933, literally, many, many years ago, almost 100 years old. But the principles and concepts in that book are still relevant today. And I do listen to Mel's podcasts, and I follow her on most of her social media platforms, love her content. So, excellent recommendations for audience.     Advice for Business Owners and Managers Who Have Great Products and Services but Lack the Constantly Motivated Human Capital  Me: Now, we have a lot of listeners who are business owners and managers who feel they have great products and services. But sometimes they feel like they have constantly demotivated human capital, they lack the human capital that has that constant motivation. And motivation is one of those behaviours or competencies that comes from within, you can encourage it, but you can't actually evoke it or make it happen. So, if you were sitting across the table from that person, those business owners or managers today, what's the one piece of advice that you'd give them to have a successful business having that consistent challenge that they're experiencing? When asked about advice she would give for the lack motivated human capital, Michelle shared that she thinks one of the most important things for her in terms of motivation is always trying to understand from a customer perspective, what it is that they're trying to achieve, because she thinks she gets a lot of motivation out of helping others. And she thinks when you feel like you have a true understanding of the problems that you're trying to solve, what tools you have at your disposal, and you feel like you can harness that power to find a way for those customers to excel and to drive outcomes in their business, that's extremely motivating to her.  Everybody and perhaps new business owners or business owners, she really likes the idea of kind of starting before you're ready, everything has a beginning, right. And it's not going to be perfect, but she thinks the more and more you practice, and the more and more you get into the rhythm, you find that you figure your way through, everything is kind of easy to figureoutable. So, she likes the idea of kind of just starting things before maybe you feel like you've got it completely figured out and reframing things kind of as you work through them. So, that's kind of how she works through times of adversity or new skill sets she needs to kind of build rapidly and that's worked well for her.   What Michelle is Really Excited About Now! When asked about something that she's really excited about, Michelle shared that back over the beginning of the summer, they had a in person leadership seminar that they had done as a leadership team going through kind of the Clifton Strength Finders exercise. And she's done all sorts of disc assessments and different things throughout the course of her career, but she really found that particular assessment very valuable. And for those of the listeners that might not be familiar, it's basically an online assessment you can take, takes about 20-30 minutes. And when you go through it, it ranks your top 5, top 10 and kind of, they call them all 34 of them strengths.  And then you kind of understand where you can lean into a bit more as a leader. And by sharing it with your peers, you can really get a sense of how other people learn, how they like to communicate, how you give and receive feedback. And so, she actually liked that so much within their leadership conversations, she's cascaded that down with her direct reports. And they've had some very, very good conversations about that, she thinks she's just uncovered ways of working with people that she wouldn't have necessarily known.  And it also helps from a leadership perspective, and she thinks managing perspective, understand more the types of skills that people have, the types of things that are motivation factors for them, so that you can really make the most impact of your team. Her top strength coming out of that was individualization, which basically is your ability to kind of take a survey across the landscape and understand which individuals that are best suited for which areas and how to best pull out the different strengths of people you work with.  And so, it was eye opening to see some of the things she might have thought she would have scored higher on versus those that she perhaps has some developmental opportunities with. So, if people haven't taken that, she would highly encourage it, she found it extremely valuable. And she knows her team enjoyed the conversations that they had off the back of the exercise.   Where Can We Find Michelle Online LinkedIn: Michelle McCarthy   Website: https://www.unit4.com/   Quote or Saying that During Times of Adversity Michelle Uses  When asked about a quote or saying that she tend to revert to during times of adversity or challenge, Michelle stated that she thinks one of the things from Mel Robbins and it's not necessarily a quote, but she has The 5 Second Rule and one of the things she has been trying to do whenever she feels like she's getting off track, or maybe you start to go down a negative path is just to say yourself, “5, 4, 3, 2, 1” and then launch yourself into doing what you next need to do. So, that's from her book The 5 Second Rule: Transform Your Life, Work, and Confidence with Everyday Courage, Mel Robbins. But she's really been trying to use that to break habits and people use it to get themselves out of bed in the morning, from going down a negative path.  So, the other one that she would say she really like, and it's from John Maxwell is, “A leader knows the way, goes the way and shows the way.” And she thinks that's so powerful to remember, it's not just about kind of saying the vision, but it's also about walking the talk. So, she'll leave us with that. Me: Amazing. Thank you so much, Michelle. Now, Michelle, we just want to express our deepest gratitude to you for taking time out of your very busy schedule to kind of hop on this podcast and share with our audience a little bit about your journey, how you got to where you are today, why it is important to ensure that you're measuring for the right things as it relates to improving CX in your business and of course embracing customer centricity as a core value. And then looking at also the frequency of how you do those measurements, and what kind of things you really need to be targeting and focused on at different periods of your business to ensure that you're really delivering on the expectations of your customers and of course, aiming to exceed those expectations to create that long lasting relationship. So, your insights today, your knowledge today, all that you shared with us today, we are extremely grateful. So, thank you so much.    Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Links •     How to Win Friends & Influence People by Dale Carnegie •     The 5 Second Rule: Transform Your Life, Work, and Confidence with Everyday Courage by Mel Robbins    The ABC's of a Fantastic Customer Experience   Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners  Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

A Millennial Mind
How To Win Friends & Influence People in under 15minutes!

A Millennial Mind

Play Episode Listen Later Sep 25, 2023 15:59


Get My Personalised Notes Here: http://eepurl.com/h0b0hb KEEP IN TOUCH:

Ecomm Breakthrough
Skyrocket Your Organic Amazon Rankings | Proven PPC Strategies with Destaney Wishon

Ecomm Breakthrough

Play Episode Listen Later Aug 8, 2023 49:40


Destaney Wishon is the CEO and Co-founder of BetterAMS, a retail media agency aiding Amazon sellers to scale their businesses through optimizing sponsored products, sponsored brands, sponsored displays, and DSP campaigns, which helps increase clicks and sales. Destaney has been in the Amazon space for six years, and her agency manages over $50 million of spend across Walmart and Amazon channels. Her first job out of college was as an intern at Shamrock Solutions, a fast-growing tech startup. While there, she honed her skills in Amazon Seller Central, social networking, and public relations. After realizing Amazon's power potential as an online retailer, she co-founded BetterAMS and has never looked back. Destaney is a thought leader on Amazon advertising, social media personality, and co-host of Better Advertising With BetterAMS, a podcast sharing insights on optimizing and scaling online brands with Amazon PPC and DSP. In this episode… Ad Spend is the amount of money businesses spend on advertising campaigns and is used as a metric for measuring ad performance. Amazon Advertising is a tool that allows sellers to only pay when buyers click on ads. As ads for brand products evolve, Amazon's advertising business grows and attracts target audiences. Companies that utilize Amazon Advertising reap several benefits, such as improving brand awareness, reducing sales cycles, understanding customer behavior, and tracking results, allowing businesses to make data-driven decisions.  Destaney Wishon, an advertising agency owner, explains that Amazon sellers shouldn't advertise only for clicks. Instead, they need to understand the overall advantage, which is to improve product organic ranking. If your goal is to expand your brand to the next level, you need to monitor your brand metrics in addition to investing in Amazon Advertising.  In this episode of the eComm Breakthrough Podcast, Josh Hadley welcomes Destaney Wishon, CEO and Co-founder of BetterAMS, an advertising agency dedicated to helping Amazon brand owners. Together, Josh and Destaney discuss strategies for scaling businesses to the next level using Amazon Advertising. She advises on tips for boosting organic rankings, preferred data management tools, and how your business can benefit from hiring an advertising agency. Resources mentioned in this episode: Josh Hadley on LinkedIn eComm Breakthrough Consulting eComm Breakthrough Podcast Email Josh: Josh@eCommBreakthrough.com Hadley Designs Hadley Designs on Amazon Destaney Wishon on LinkedIn BetterAMS BetterAMS on YouTube | LinkedIn | Instagram BetterAMS Complimentary Brand Audit Better Advertising With BetterAMS Special Mention(s): Kevin King Howard Thai on LinkedIn Roland Frasier on LinkedIn Amy Wees on LinkedIn How to Win Friends & Influence People by Dale Carnegie The 7 Habits of Highly Effective People by Stephen R. Covey ChatGPT Related Episode(s): “Kevin King's Wicked-Smart Tips for Building an Audience of Raving Fans” “Mastermind Level Strategies From a Former Top 50 Amazon Seller With Howard Thai” “Seven Acquisition Strategies to Scale to Eight Figures and Beyond” “Ready to Increase Your Profits? New Exclusive Interview With Amy Wees About Sourcing From Mexico.”

The $100 MBA Show
MBA2344 Q&A Wednesday: What's the best way to train new leaders in my business?

The $100 MBA Show

Play Episode Listen Later Aug 2, 2023 13:22


As business owners and managers, developing and nurturing leadership skills is essential for growth and success. In this episode, we're sharing the strategies and techniques for training new leaders. From the importance of setting a strong example, to utilizing resources like books and online courses, we'll leave no stone unturned in helping you build a team of effective leaders. As a seasoned leader himself, Omar reflects on his own experiences and shares what worked and what didn't in his leadership journey. So, if you're ready to level up your leadership game and create a thriving team of future leaders, Click Play!SUBSCRIBE ON APPLE PODCASTSSpotify| Podcast Feed| How To SubscribeGive us a Rating & ReviewToday's SponsorsThis Is Small BusinessThis Is Small Business is all about what it takes to be an SMB owner today. Andrea Marquez from Amazon's Small Business Empowerment team brings the unique perspective of a curious millennial trying to figure out what it takes to be successful in today's market. The show explores the journey to success, diving deep into the pivotal moments along the way. Listen and learn from the show's “minisodes,” packed with useful information in 10 to 15 minutes on topics including attracting investors, product development, and partnerships. Listen in here.Show LinksTeaches Leading Winning Teams by Geno AuriemmaHow to Win Friends & Influence People by Dale CarnegieJohn Maxwell's Leadership and Management Training

The Big Talk with Tricia Brouk
Dreaming of a Better World with Giovanni Marsico

The Big Talk with Tricia Brouk

Play Episode Listen Later Jun 13, 2023 31:20


Today, I'm so excited to introduce you to real life superhero, Giovanni Marsico!   Gio is a two-time Emmy® Award-Winning Producer and business mentor. He's also the CEO & founder of Archangel — a community of superhero leaders and game changers.    Together, his community is making the world a better place through mission-driven entrepreneurship and philanthropy.    Every year, Gio hosts the Archangel Summit, a large-scale fundraiser for entrepreneurs. The proceeds from this event support numerous charities and offer micro-loans, investments, and grants to entrepreneurs creating positive impact.    In this episode, we'll explore: How to retrain your thoughts, so you can begin dreaming of a better world  His feature film Dreamers and why it was so important for him to make The value of community and the way to find your personal superpowers  Gio's current favorites: Books: Think & Grow Rich, 7 Habits of Highly Effective People, and How to Win Friends & Influence People, Speakers: Seth Godin & Simon Sinek, and Podcast: Better with Dr. Stephanie More from Giovanni  His feature film, Dreamer Website: https://archangel.cc/  Instagram: https://www.instagram.com/giftedwithgio/  More from Tricia  Join my Free Transformational Masterclass for Speakers  Explore my content and follow me on YouTube Follow me on Instagram  Connect with me on Facebook  Connect with me on LinkedIn  Visit my website at TriciaBrouk.com   

The Wealth Flow
Ep02: The Key to Secure Your Retirement and Generational Legacy - Nick Andromidas

The Wealth Flow

Play Episode Listen Later Jun 13, 2023 36:22


From being a hustler in corporate America to exploring the real estate industry, Nick Andromidas' journey will help you value knowledge and time in achieving your financial goals. Stay connected to gain a newbie-friendly perspective on multifamily investing so you can get in on a deal, build wealth, and create a legacy for the next generations!   Key Takeaways To Listen For The triangle method of vetting real estate operators  Nick's multifamily real estate investment criteria General and limited partner: How are they different from each other? A practical tip for limited partners in any real estate deal Why choose real estate investments over a 401k savings   Resources/Links Mentioned In This Episode  GoBundance How to Win Friends & Influence People by Dale Carnegie | Paperback, Hardcover, and Audiobook Who Not How by Dan Sullivan and Dr. Benjamin Hardy | Paperback, Hardcover, and Kindle  The Gap and The Gain by Dan Sullivan and Dr. Benjamin Hardy | Hardcover and Kindle    About Nick Andromidas Nick is a seasoned real estate professional with over two decades of experience. Originally from Montreal, Canada, he now resides in Las Colinas, Texas, after spending 25 years in Los Angeles, California. He is passionate about sharing his expertise in real estate investment strategies that go beyond the traditional time-for-money exchange. He has successfully invested in multiple properties, totaling 1,648 units, and holds key roles in Texas-based properties as a Key Principal and Asset Manager. With a diverse business background, including serving as a Vice President at a Fortune 500 Company, Nick brings a wealth of knowledge to his real estate endeavors.   Connect with Nick  LinkedIn: Nick A.    Connect With Us If you're looking to invest your hard-earned money into cash-flowing, value-add assets, reach out to us at https://bobocapitalventures.com/.   Follow Keith's social media pages LinkedIn: Keith Borie Facebook: Keith Borie Twitter: @BoboLlc80554    

Alchemize Life
Cole Hastings: Becoming a Successful YouTuber, No Fap, Self-Improvement & More | Episode 51

Alchemize Life

Play Episode Listen Later May 30, 2023 88:20


Embark on a life-changing journey of self-improvement with YouTuber Cole Hastings. From conquering adult content & harnessing sexual energy, Cole digs into the transformative power of personal development, habits, resilience, and aligning with purpose. Cole also unveils the secrets to becoming a successful YouTuber as well as ways to tap into unrealized potential. Get ready to be inspired, motivated, and empowered to design the life you desire.    Connect with Cole on YouTube & Instagram   Cole's Self-Mastery Course   In this episode you will learn about:   • The Benefits of “No Fap” & Abstaining from Sexual Pleasure • How to Unf***k Your Life and Create a New Identity • How to Stand Out on YouTube • Learn How to Write Engaging Scripts and Create Captivating Titles and Thumbnails • Top Resources for Self-Improvement and Personal Development • And much more insightful discussions    Key Quote:   “There is no other way you are going to keep going unless you love what you're doing. Don't start something just because you want to make money off of it.” - Cole Hastings   Resources Mentioned: Ali Abdaal Leon Hendricks  Captain Sinbad Andrew Huberman Tools of Titans by Tim Ferris How to Win Friends & Influence People by Dale Carnegie     WANT TO LEARN MORE?   Would you like short actionable tips, tools & strategies that will take your Fitness, Money & Life to the next level? Then join thousands of readers & get the Fit Rich Life Newsletter! Delivered weekly. It's free. No Spam. Just empowering AF.   Follow my Instagram, LinkedIn, Facebook, Youtube, & Twitter Show Notes: www.fitrichlife.com/podcast    Sponsors:   Are you ready to get in the best shape of your life, increase your income, and 10x your savings/investments? I'm incredibly passionate about fitness & money and have reached a strong degree of mastery in these domains and built an incredible coaching program to help you. Sign up for a Free Fit Rich Life Coaching Consultation, or DM me on Instagram with the words "COACHING" to discover if it'd be a good fit for you!   For something like you've never had before and to get into an almost euphoric state of Focused Flow & Productivity, try Feel Free by Botanic Tonics! Go to www.botanictonics.com and use code DRAGON to save $40 off your first order!   If you desire to lead a happy, healthy, fit life, go to www.vedgenutrition.com/dragon, and grab all of your key supplements. Use the code DRAGON and get 15% off!   I often get asked what my favorite Vegan Protein Bars are for when I'm on the go and without a doubt, they are the No Cow Protein Bars which have THE BEST MACROS out there -- High Protein with great amount of Fiber to keep you feeling full & Low-Fat (most protein bars & actually Fat Bars in disguise). The newly released "Dipped" Now Cow Protein Bars taste so good! Use code DRAGON to save 15% on all of your orders.   Thanks for tuning in!     If you liked my show, LEAVE A 5-STAR REVIEW, like, share, and subscribe!

Entrepreneurs United
EP 143: How to Win Friends & Influence People, Book Review - w/ John and Rich

Entrepreneurs United

Play Episode Listen Later May 29, 2023 16:59


John and Rich discuss the impactful book, How to Win Friends and Influence People, which was written in 1936 and has since sold 15 million copies and been translated into 30 languages. They talk about not using the book to manipulate people, but rather to demonstrate the traits of a leader and understand how to read a book properly. They also discuss the idea of treating people the way you want to be treated, as this will ultimately be the most successful strategy.

Work Hard Invest Harder
EP09 | The Career-Altering Power of Passive Investing and Property Development with Chris Roberts

Work Hard Invest Harder

Play Episode Listen Later May 23, 2023 36:28


Experience foundational growth in your business in this episode as we talk with Chris Roberts about his journey from the corporate world to real estate investing. Support the show to learn more valuable lessons on starting and scaling your investment portfolio!   Key takeaways to listen for: How partnerships can help you launch a successful business What you need to know to get into the property development space easily Multifamily real estate market predictions and tips for 2023 A powerful platform to help you raise capital through crowdfunding  Actionable advice for aspiring real estate investors   Resources: The Good Life by Robert Waldinger M.D.| Kindle, Paperback, and Hardcover  Influencer by Joseph Grenny | Kindle, Paperback, and Hardcover Rich Dad Poor Dad by Robert T. Kiyosaki | Kindle, Paperback, and Mass Market Paperback How to Win Friends & Influence People by Dale Carnegie | Kindle, Paperback, and Hardcover Millionaire Mastermind by Alex Almanzo | Paperback The Millionaire Real Estate Investor by Gary Keller, Dave Jenks, & Jay Papasan | Paperback and Kindle The 7 Habits of Highly Effective People by Stephen R. Covey | Kindle, Paperback, and Hardcover About Chris Roberts Chris is the founder and CEO of Sterling Rhino Capital, LLC and co-founder and CEO of Sterling Rhino Capital. He has been a full-time entrepreneur and real estate investor since 2007, specializing in investor relations, commercial debt, and managing financials.  Today, he is focused on helping others create passive cash flow by investing in larger, 100+ unit multifamily apartment buildings. Chris is personally invested in over 4,000 apartment units nationwide and has led Sterling Rhino Capital to acquire and control 1122 units across several assets in Virginia, Georgia, Texas, and Denver, with an estimated value of over $142MM. Chris has contributed to BiggerPockets, is a Forbes Real Estate Council member, and is an author. He is also the host of the Create Your Fortune Podcast, where he focuses on wealth, health, and family. Chris enjoys spending time with his wife, Christina, and traveling. They have been married for 11 years and have two dogs, Bentley and Oliver.   Connect with Chris Website: Sterling Rhino Capital | TycoonInvest Podcast: Create Your Fortune! | Apple Podcast   CONNECT WITH US Are you looking for the easiest way to grow your passive real estate portfolio? Visit Great Venture Capital to join our Investor Club today!   Follow Our Social Media Pages Facebook: Great Venture Capital LinkedIn: Great Venture Capital Connect on LinkedIn: Justin Dixon Email: Justin@GreatVentureCapital.com   SPONSOR Hire Tomorrow Whether you're trying to hire a full-time employee or a contractor to fill a gap, Hire Tomorrow can help. Hire Tomorrow is a boutique recruitment firm that has successfully filled Sales and Marketing, Human Resources, and Technology positions with companies ranging from Startups to Fortune 500. Check out Tomorrow.com or contact Recruiting@HireTomorrow.com for more information.

Magnifying Brilliance
Ashlee Stratton: How to be a Mom and Still Pursue Your Goals

Magnifying Brilliance

Play Episode Listen Later May 19, 2023 39:22


In this episode, Cheryl and Ashlee Stratton discuss: Pursuing dreams without waiting for your kids to grow up Overcoming health challenges and finding healing through mental resilience and support Finding a fun outlet unattached to goals and outcomes The power of habit stacking and celebrating progress in pursuing goals and hobbies  Key Takeaways: Don't wait for the perfect time to pursue your goals and dreams as a mom; start with small steps now, even in the midst of motherhood, and enlist the support of your spouse to make it happen. To achieve your dreams, prioritize what matters to you and seek assistance when needed. Even without a supportive spouse, scheduling and asking for help are vital. When setbacks arise, focus on your desired emotions and surround yourself with supportive individuals for healing and growth. Ashlee loves pickleball because it's a great way to take a break from goal-oriented activities and enjoy a fulfilling, fun, and physically beneficial experience filled with laughter. Habit stacking is a powerful technique for implementing new habits with minimal effort. By attaching a new habit to an existing one, you can achieve success even with limited time. In addition, celebrating progress, no matter how small, is essential to staying motivated and recognizing how far you've come.   “Start taking action and then when the hard times come, just be gentle with yourself, work through them, and then get right back to it. Just remember to keep putting one foot in front of the other even through the hard times. Those baby steps count.”  —  Ashlee Stratton   Resources Mentioned: Rock Steady: Healing Vertigo or Tinnitus with Neuroplasticity by Joey Remenyi: https://www.amazon.com/Rock-Steady-Healing-Tinnitus-Neuroplasticity/dp/1989603858 The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen R. Covey: https://www.amazon.com/Habits-Highly-Effective-People-Powerful/dp/0743269519 Essentialism: The Disciplined Pursuit of Less by Greg McKeown: https://www.amazon.com/Essentialism-Disciplined-Pursuit-Greg-McKeown/dp/0804137382 How to Win Friends & Influence People by Dale Carnegie: https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034 Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear: https://www.amazon.com/Atomic-Habits-Proven-Build-Break/dp/0735211299 Connect with Ashlee Stratton: Email: ashlee@ashleestratton.com Website: https://www.instagram.com/realashleestratton/ Instagram: https://www.instagram.com/realashleestratton/ Facebook: https://www.facebook.com/profile.php?id=100068160843943   Get in Touch with Cheryl: Website: www.cherylknows.com  YouTube:  https://www.youtube.com/channel/UCwvWKXBC6fKn1dLGY11hxIg Facebook: https://www.facebook.com/theknowltonteam/  LinkedIn: https://www.linkedin.com/in/cherylknowlton/     Show notes by Podcastologist: Andy Santiago Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

Category Visionaries
Craig Rupp, Founder & CEO of Sabanto: Over $22 Million Raised to Build the Future of Autonomous Tractors

Category Visionaries

Play Episode Listen Later Apr 28, 2023 28:03


In today's episode of Category Visionaries, we speak with Craig Rupp, Founder & CEO at Sabanto, an AG tech company that's raised over $22 Million in funding, about why autonomy is the future of agriculture, and how Sabanto's innovative offering is driving the next generation of farm tech. With a full stack of solutions covering practically every field in row-crop planted agriculture, Sabanto allows their clients to deploy autonomous technology into the world's oldest economic sector. We also speak about Craig's career path before founding Sabanto, and what finally led him to AG tech, the complex challenges associated with planting and producing agricultural products and how it took years to develop a marketable product, and why autonomy is set to establish itself firmly in the future of farming. Topics Discussed: Craig's career trajectory up until founding Sabanto, and how he eventually found himself at the cutting edge of agro-tech The challenges of building real-world solutions to agriculture's complex challenges The years-long process of developing a marketable product, from outreach with farmers to finding the right engineers The lack of labor facing contemporary farmers, and why AG tech supports, rather than supplants, farm workers Why a future of autonomous farming will be more flexible and efficient, and why Craig is excited to be a part of it   Favorite book:  How to Win Friends & Influence People

The Way of The Wolf
121: Executive Development and Building Strong Teams with Chad Carden

The Way of The Wolf

Play Episode Listen Later Apr 25, 2023 46:58


Podcast Show Notes – Episode 121 | 04.25.2023 Episode Title: Building Strong Teams with Chad Carden Our guest today is Chad Carden. He is the founder of the Carden Group, which focuses on executive development, public speaking, and helping executives, teams, and businesses perform at their highest levels. Episode summary introduction: Make sure you're putting people in the right seats. Create an environment of approach, instead of avoidance. Realize how you show up. Key Moments 00:00 – Introduction 00:54 – How The Carden Group started… 04:36 – How to Win Friends & Influence People, Dale Carnegie - https://a.co/d/6yIxjmw 05:02 – Do you think OD/LD is something that's been around awhile… 07:11 – Do you think this is a generational thing? 15:09 – The Peter Principle… 19:34 – It takes time… 23:52 – It can take one person… 27:21 – When you see it and want it more than they do… 29:04 – What do we do… 33:58 – Overcoming misalignment… 36:40 – Personality Profiles… 40:50 – To authentically flex… 44:03 – Biggest lesson you have learned…   Guest: Chad Carden, The Carden Group Website: https://thecardengroup.com Facebook: https://www.facebook.com/TheCardenGroup/ LinkedIn: https://www.linkedin.com/company/the-carden-group   Email: feedback@thecardengroup.com   Host: Sean Barnes Instagram: https://www.instagram.com/the_seanbarnes https://www.instagram.com/the_wayofthewolf YouTube: youtube.thewayofthewolf.com LinkedIn: https://www.linkedin.com/in/seanbarnes/ https://www.linkedin.com/company/thewayofthewolf/ TikTok: https://www.tiktok.com/@the_seanbarnes Email: Sean@thewayofthewolf.com Audible: https://www.audible.com/pd/The-Way-of-the-Wolf-Podcast/B08JJNXJ6C Spotify: https://open.spotify.com/show/2BTGdO25Vop3GTpGCY8Y8E?si=ea91c1ef6dd14f15

Confidence Restored - A CC: America Podcast
91 - Journey of Faith Featuring Faith Johnson, Founder of RoyalT.Boutique

Confidence Restored - A CC: America Podcast

Play Episode Listen Later Mar 24, 2023 31:42


“One day or day one, you decide.” Faith Johnson Today's message is a powerful reminder regarding what it means to live out our lives in Faith. Told through the life experiences of Faith Johnson I promise this is one episode you don't want to miss. Below is a summary of the key points from the show:   How life events shape who you are How Faith's grief journey after losing her grandparents and father changed her life RoyalT.Boutique - The business and brand Motivating others and maintaining the faith Life lessons, maintaining balance, and more Watch the video podcast here:NEW! Journey of Faith Featuring Faith Johnson, Founder of RoyalT.Boutique (Ep. 91)  Who is Faith? Faith Johnson is a Motivational T-Shirt company Owner who excels at motivating, and uplifting fellow co-workers, family and friends. Faith acts by combining strong work ethics and motivational quotes and spreads that to her daily journey. She believes that the right post or the right T-shirt seen at the right time, can inspire people to help the cause they care about and ultimately allow them to take the next step in their journey, or it may give a boost of confidence they have been needing to get through the day. Faith has a website: royalt.boutique an Instagram: royal.tboutique as well as a TikTok: royalteesmotivates where she has motivational T-shirts that have quotes that you may need to give you that confidence as well as an option where you can get a custom quote. She has been motivating her 7 sisters since the passing of her grandparents who have played a BIG role in pushing their grandkids to be the best they can be and that everything will be alright in God's timing. She holds a degree in Early Childhood Education at Alamance Community College and has been taking classes in Business Management at Intercontinental University. She also volunteered in several community service projects like; Hosea Feed the Hungry in Atlanta, GA as well as The Hungrer Walk/Run. Faith has been involved in the 21st Century leadership program and the Arthur Langford leadership program. When Faith isn't working hard or motivating others, she can be found participating in 5Ks, volunteering, preparing for her pop-ups or practicing her Spanish. Becoming fluent in another language is one of her short-term goals. She is also a part of a book club where now; they are reading How to Win Friends & Influence People by Dale Carnegie.   Prayer of Salvation: Lord Jesus come into my heart, I repent of my sins and make you Lord over my life. Take complete control of my life and help me to walk in righteous daily by the power of the Holy Spirit. Thank you Lord for saving me and for answering my prayer. Subscribe to our YouTube Channel for the visual podcast, more inspiration, and entertainment: www.youtube.com/@confidencerestored Access the audio podcast via linktr.ee/ccamericallc or www.confidencerestoredpodcast.com Rate, comment, share, and subscribe to The Confidence Restored and The Perspective View Podcasts today. Love the Show? Buy Us a Coffee To help support the costs associated with producing the CC: America Podcast you can now buy us a coffee to show appreciation. Visit https://www.buymeacoffee.com/ccamerica Opening Music Surface by Loxbeats | https://soundcloud.com/loxbeats      Music promoted by https://www.free-stock-music.com        Creative Commons Attribution 3.0 Unported License  https://creativecommons.org/licenses/by/3.0/deed.en_US CC: America LLC, contractors, and staff expressly disclaims any and all liability or responsibility for any direct, indirect, special, etc. damages and expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential, or other damages arising out of any individual's use of, reference to, reliance on, or inability to use, the podcast or the information presented in this podcast.  

Maintainable
Henrik Warne - There is No Software Maintenance

Maintainable

Play Episode Listen Later Mar 6, 2023 42:31


Robby has a chat with Henrik Warne (he/him/his), the Senior Software Engineer at Talos. In Henrik's view of well-maintained software, he talks about the importance of code having structure early on because, without structure, code tends to inevitably drift over time toward complexity. He highlights the importance of engineers being able to not only read code when they join a project but also be able to run the code and test it.Henrik will share the details of his blog titled, "There is No Software Maintenance," where he argues that software maintenance is simply software development, and how software is better seen as a product versus a project. He will talk about why all software engineers should spend a portion of their time working on bugs, tactics engineers can use to reflect on and capture their thoughts after fixing a bug, and strategies for teams to improve software and avoid rot. Stay tuned for more and enjoy.Book Recommendations:How to Win Friends & Influence People by Dale CarnegieHelpful Links:There is No Software Maintenance By Henrik WarneHenrik's BlogHenrik on TwitterHenrik on LinkedInSubscribe to Maintainable on:Apple PodcastsOvercastSpotifyOr search "Maintainable" wherever you stream your podcasts.Keep up to date with the Maintainable Podcast by joining the newsletter.

Lenny's Podcast: Product | Growth | Career
An inside look at how CNN builds product | Upasna Gautam

Lenny's Podcast: Product | Growth | Career

Play Episode Listen Later Feb 23, 2023 58:11


Brought to you by Amplitude—Build better products: https://amplitude.com/ | OneSchema—Import CSV data 10x faster: https://oneschema.co/lenny | Vanta—Automate compliance. Simplify security: https://vanta.com/lenny—Upasna Gautam is a product manager at CNN Digital, where she works closely with editorial staff and journalists to build their internal content management system. She is also a longtime meditation coach and a board member of the News Product Alliance. In today's episode, we delve into how product teams are structured and operate at CNN, how CNN uses OKRs and roadmaps, and the unique challenges and opportunities in designing a digital product for journalists. Upasna also shares a story about her team's product saving the day during the 2020 elections and gives listeners a free mini lesson on meditation.Find the full transcript here: https://www.lennyspodcast.com/an-inside-look-at-how-cnn-builds-product-upasna-gautam/#transcriptWhere to find Upasna Gautam:• Twitter: https://twitter.com/UpasnaGautam• LinkedIn: https://www.linkedin.com/in/upasnagautam/• Website: https://linktr.ee/upasnagautamWhere to find Lenny:• Newsletter: https://www.lennysnewsletter.com• Twitter: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/Referenced:• Insight Timer: https://insighttimer.com/• News Product Alliance: https://newsproduct.org/• Mindfulness in Plain English: https://www.amazon.com/Mindfulness-English-Bhante-Henepola-Gunaratana/dp/0861719069• How to Win Friends & Influence People: https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034/• The New Product Development Game: https://hbr.org/1986/01/the-new-new-product-development-game• The Mandalorian on Disney+: https://www.disneyplus.com/series/the-mandalorian/3jLIGMDYINqD• Ted Lasso on AppleTV+: https://tv.apple.com/us/show/ted-lasso/umc.cmc.vtoh0mn0xn7t3c643xqonfzy• Everything Everywhere All at Once on Showtime: https://www.sho.com/titles/3493875/everything-everywhere-all-at-once• Andor on Disney+: https://disneyplusoriginals.disney.com/show/andorIn this episode, we cover:(00:00) Upasna's background(03:13) How Upasna's meditation background helps her thrive in the chaotic world of product at CNN(08:55) How PMs at CNN build in buffer time and create backup plans when breaking news hits (10:26) How the product team works with editorial staff and journalists at CNN(15:22) The product org structure at CNN Digital (19:02) OKRs at CNN(20:10) How CNN's product teams do long-term planning(21:37) Why Upasna involves the tech lead in all product discovery/product review meetings(23:51) How to boost morale with remote teams(27:39) Balancing maintenance with building new stuff(29:21) The time CNN.com went down in 2020 and the new platform saved the day(31:21) How the product team rehearses breaking news(34:22) The superpowers Upasna and her team have cultivated(35:50) Why meditation and honing your communication skills help you excel as a PM(42:01) How to get started on the path of meditation(44:39) The work News Product Alliance is doing and how to get involved(51:54) Lightning roundProduction and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

The Leadership Podcast
TLP345: Confidence and Executive Presence

The Leadership Podcast

Play Episode Listen Later Feb 8, 2023 51:06


Jessica Chen is an Emmy Award winner, keynote speaker, former journalist, and CEO of the global business communications agency Soulcast Media. She is a top LinkedIn Learning instructor with over two million learners on self-awareness, personal branding, and executive presence. In this conversation, Jessica shares her knowledge of the essential qualities linked to emotional intelligence. This episode contains counsel for leaders on communication, storytelling, and self-confidence. https://bit.ly/TLP-345   Key Takeaways [2:50] Jessica recently became a new mom. Her little boy just turned one. Becoming a mother was a huge life transition for Jessica. She read parent books about it, but when the baby was born, Jessica learned you've just got to roll with the punches, taking care of a baby. [5:55] Jessica teaches executive presence as how you make other people feel. It depends on the situation and the people. It is learning the soft skills of emotional intelligence. Unconscious bias leads to differences in application between men and women leaders and young and old leaders. Having self-awareness, and speaking clearly and precisely can help you show up and be heard as you want. [8:38] Building credibility is learning how to talk about the things that you have done and owning that. That's a part of showing up. [10:17] Do you deal with a difficult boss? It's hard to do good work when you're micromanaged. Jessica asks, how can you reduce this communications friction? Ask yourself, “What does my manager care about?” Speak their language, consider to whom they are accountable, make them look good, and anticipate what they need. Care about what your manager cares about. Then they will feel you get it. [12:19] If your boss is a bully, that is a terrible position to be in. If you have identified that your boss is completely treating you unfairly, that is not the right environment for you. Ask yourself what are your options. [14:27] If you have lots of substance but very little style, Jessica has some tips for you. Put some color in your speech. Growing up as a woman in a traditional Asian family, Jessica was not taught to put color in her conversation. She was taught to do the work without disturbing anybody. That way of working is not going to help you build the visibility you need in a workplace with charismatic people. [15:24] Style is what makes you memorable. We all have to do good work and perform in our job. It's expected. What makes you memorable is your ability to add some color, meaning energy. The words that you choose to say and the energy and emotion you use can make you stand out with color and style. Finding your color and style makes you memorable. [16:55] Jessica talks about brand. Jessica calls it your career brand. All of us need to think about building a career brand. It's not about social media, although she says LinkedIn is a fantastic place to build your career brand and thought leadership. Thought leadership is important in people seeing you as an expert. [17:47] For listeners not on LinkedIn, consider how you can build thought leadership within your team and organization. Seek opportunities to contribute to a workplace blog. Or simply be more visible by getting on board with some projects so people in other departments can see you. [19:33] A person at a company can make a story good by humanizing it. Who are the people that the numbers in your presentation represent? Behind every customer number is a person with experience and a journey. Humanize the metrics to share the difficult journey the customer went through. Don't just report the issue, find somebody to report the issue through. [22:35] To influence your team to adopt a new process, tell the process through someone's lived experience. Use a made-up name with a real event. [24:03] Jan and Jessica both acknowledge and thank Dean Karrel at LinkedIn Learning for connecting them. Dean is the ultimate connector, asking for nothing in return. [26:23] In the working world, you need to take a lot of information and condense it. The schools should teach conciseness and precision in our speaking. If you're speaking too long, pause and ask yourself this question, “What's the point I'm trying to make?” Then get back on track and get to the point. You can say it out loud: “What I'm trying to say here is, A, B, and C.” [29:13] Jessica shares an aphorism: “A wealth of information creates a poverty of attention.” In communication, capturing people's attention should be your priority. Think about what your audience wants to hear and what they care about. You may have 10 things to share, but what are the three things you want everyone to walk away with? It takes more work to winnow it down, but it is well worth it. [31:03] Good presenters connect their points seamlessly. They communicate the link between the points. It's up to the presenter to talk about that. Use transition words, like “In addition,” or “this brings me now to this point.” Present the relationship between A, B, and C clearly. [33:02] Jessica prefers to prepare carefully rather than be thrust into a high-pressure situation where she has to think on her feet. But she had experience in her journalism days of being thrown into a breaking news situation and having to report the story as it unfolds. Sometimes on the scene, it is sufficient to report what you have already done. That may be what people want to know. [34:03] Communicating the process is a part of communicating and people appreciate it. [36:20] Jessica taught a LinkedIn Learning course on Speaking Up at Work. If she could go back and add one thing to that course, it would be along the lines of building an inclusive speaking environment. How can we all take a proactive approach to making others feel more comfortable speaking up? How can we pave the way for the more quiet person to raise their hand? The loudest person often gets the attention. [38:34] Western society values people who are able to speak up. Eastern culture doesn't tend to put as much value in verbalizing thoughts but the people still have thoughts. Folks who are working with Asians or other minorities on their teams need to be open-minded about some of these assumptions. Being quiet doesn't mean they don't care or they're not engaged. They still want to contribute. [40:00] It can be detrimental to generalize. There are so many different Asian ethnicities. In general, Asian men and women both tend to be humble and show respect and pursue harmony. Being quiet doesn't mean they don't have a lot of value to give. [41:28] Past guest, CEO Colleen Abdoulah had a rule at her company, “Hold your views lightly.” Jan and Jessica agree that having self-awareness and open-mindedness about the people in the room and not assuming certain things about them. There is a diversity in thinking and a diversity in processing. That can help us be more inclusive speakers. [43:19] Jessica sees people struggling with confidence in how they show up in the workplace. They don't feel confident speaking up in a meeting and being perceived the way they want to be perceived. Jessica's specialty is teaching the communication tool to show up and speak up better. She tells them she is happy they are acknowledging this friction and are taking steps to build their confidence. [44:29] The only way to become more confident is to put yourself in these positions and continuously practice while doing it consciously. [46:38] Jessica's advice to senior workers who are reluctant to speak up: “These days, there's always such a reaction to people saying things. … Trust your experience. … Clearly demonstrate your understanding of a thing you want to express. Qualify and quantify what you want to say and then package it in a way that shows your expertise. People will listen. … Own it and provide examples.” [49:21] Jessica's challenge to listeners: “I truly think communication is one of the most important skills for workplace success, regardless of what level you are at. I would challenge the listeners to think about ‘How can I improve my communication skills this year at work?' … Whatever it is, there's always going to be great ROI if you invest in your communication skills.” [50:33] Closing quote: Remember, “Great is our admiration of the orator who speaks with fluency and discretion.” — Marcus Tullius Cicero   Quotable Quotes “If I'm doing a presentation and I want to get my team excited … [I] can leverage some of the soft skills to get them to feel that way.” “All of us need to think about building a career brand. But it's not in the way of social media, especially if you're working in a typical office. … Though, I will say LinkedIn is a fantastic platform to build your career brand.” “Ask yourself, ‘What's the point I'm trying to make here?' … Clarify and get back on track. … Sometimes you've just got to remember to reign yourself back in.” “Every good presenter is able to connect their points seamlessly.” “How can we all take a proactive approach to making others feel more comfortable speaking up? How can we pave the way so that the more quiet person on your team feels comfortable raising their hand?” “The only way to become more confident is you just have to put yourself in these positions and continuously practice while doing it consciously, of course.” “Communication is one of the most important skills for workplace success, regardless of what level you are at. … There's always going to be great ROI if you invest in your communication skills.”   Resources Mentioned Theleadershippodcast.com Sponsored by: Darley.com Rafti Advisors. LLC Self-Reliant Leadership. LLC Jessica Chen Soulcast Media Jessica Chen on LinkedIn Learning What to Expect When You're Expecting, by Heidi Murkoff Get Out of My Life, but First Could You Drive Me & Cheryl to the Mall: A Parent's Guide to the New Teenager,  by Anthony E. Wolf Jeffrey Pfeffer How to Win Friends & Influence People, by Dale Carnegie Dean Karrel on LinkedIn Learning The National Western Stock Show Deepa Purushothaman Colleen Abdoulah

The Podcast On Podcasting
Ep303: Podcasting | The Next Best Thing For Networking - Josh Elledge

The Podcast On Podcasting

Play Episode Listen Later Feb 6, 2023 49:31


If you're starting a show to scale a business, Josh Elledge will make you realize the impact of generosity and relationships on your journey. We'll chat about what it's like to publish daily episodes, the disadvantage of having a scarcity mindset, and more. Stay tuned for an expert's advice on taking your show to the next level!     WHAT TO LISTEN FOR Why you should always act with generosity Amateur vs. professional way of operating a business The ultimate benefit of having a podcast How to have a better show and become a better host? A helpful guide on how to grow your show     RESOURCES/LINKS MENTIONED The Go-Giver by Bob Burg and John David Mann Paperback & Hardcover  How to Win Friends & Influence People by Dale Carnegie Paperback & Hardcover Go-Givers Sell More by Bob Burg and John David Mann Hardcover & Kindle     ABOUT JOSH ELLEDGE Josh Elledge is a U.S. Navy veteran turned serial entrepreneur who builds the companies he needs most in the world. In 2014, he launched UpMyInfluence to help entrepreneurs like himself attract the perfect audience and grow their authority and influence.  Josh is the host of The Thoughtful Entrepreneur podcast and a frequent speaker at business and startup conferences, including Social Media Marketing World and a Tony Robbins event for his Business Mastery grads. He's a weekly consumer expert on Fox 35 Orlando and News 13, writing a syndicated column for nine newspapers. He regularly appears on more than 75 TV stations nationwide.      CONNECT WITH JOSH Podcast: The Thoughtful Entrepreneur Apple | Spotify Website: UpMyInfluence LinkedIn: Josh Elledge Facebook: UpMyInfluence Instagram: josh.elledge Twitter: @joshelledge Youtube: UpMyInfluence     CONNECT WITH US If you are interested in getting on our show, email us at team@growyourshow.com. Thinking about creating and growing your own podcast but not sure where to start? Click here and Schedule a call with Adam A. Adams! Upgrading your podcast equipment or maybe getting your first microphone? Get Your Free Equipment Guide! We also have free courses for you on everything you need to know about starting a great podcast! Check out our first six episodes through the links below! Identify Your Avatar - Free Course 1/6 What To Do BEFORE You Launch Your Podcast - Free Course 2/6 How To Launch A TOP Show - Free Course 3/6 Best Marketing And Growth Strategies - Free Course 4/6 How To Monetize Your Podcast - Free Course 5/6  Top 22 Pitfalls On Starting Your Own Podcast - Free Course 6/6 If you want to make money from your podcasts, check out this FREE resource we made. Our clients use a sponsor sheet, and now they are making between $2,000 to $5,000 from sponsorship!  Subscribe so you don't miss out on great content and if you love the show, leave an honest rating and review here! 

Multifamily Legacy Podcast
Ep220: Insights on Working with Top-Performing RE Brokerages

Multifamily Legacy Podcast

Play Episode Listen Later Jan 31, 2023 35:29


Dedicate time, effort, and commitment to developing meaningful relationships in the real estate investing space in today's episode with Jason Lee. Dial in to understand skillful ways to communicate and negotiate with brokers and potential business partners to elevate your business to new heights!     Topics on Today's Episode  How to find and attract the right real estate sellers Tips for building good relationships with brokers every investor should know Importance of hiring good onsite managers for your rental properties A beginner investors guide to earning significant cash flow Advantages of investing in multifamily as a real estate broker Key tips aspiring investors should know about investing in today's market     Resources/Links mentioned LinkedIn Kahuna Investments How to Win Friends & Influence People by Dale Carnegie | Hardcover and Paperback      About Jason Lee  Jason is a highly recognized real estate broker in the multifamily real estate industry. He has worked with several eight to ten-figure real estate investors in San Diego County, helping them acquire, dispose of, and 1031 exchange to improve their portfolio. In the last couple of years, Jason has represented over 100 investors and closed over $250,000,000 worth of real estate. His transactions and insights have been shared in the San Diego Business Journal and CoStar. He also currently owns and operates a $40,000,000 portfolio comprising over 85 units in San Diego County himself so that he can offer advice from a broker's standpoint and from an investor's point of view.     Connect with Jason  Website: JLM Real Estate  LinkedIn: Jason Lee Instagram: @jasonjosephlee Don't forget to download my Free Workshop Quick Start Video Series, and if you like what you have heard, please leave a review on iTunes.

The Art of Manliness
How to Win Friends and Influence People in the 21st Century

The Art of Manliness

Play Episode Listen Later Jan 19, 2023 52:14


Over the last year, my 12-year-old son has been doing one challenge every week as a rite of passage and chance to earn a special trip. Some of these challenges have involved reading a book in a week, and the most recent book we gave him to read was How to Win Friends & Influence People by Dale Carnegie. His review? He said it was the best book he's read so far.So a book written almost 90 years ago can still be a favorite of a kid in the 21st century. Talk about some staying power. The advice in How to Win Friends & Influence People, and Dale Carnegie's other classic, How to Stop Worrying and Start Living, is timeless. But to help introduce it to a new audience, my guest, Joe Hart, has recently co-authored the book Take Command, which synthesizes, updates, and adds to the principles of Carnegie's two perennial bestsellers. Joe is the President and CEO of Dale Carnegie & Associates, which continues Carnegie's work in the present day, and we begin our conversation with some background on the guy who kicked off this work back in 1936. We then talk about what principles we can take from How to Stop Worrying and Start Living on developing a positive mindset. From there, we talk about the big overarching principle of How to Win Friends & Influence People, and how you can use it to improve your relationships. We end our conversation with advice on how to live life with more intentionality and meaning.Resources Related to the EpisodeHow to Win Friends & Influence People by Dale CarnegieHow to Stop Worrying and Start Living by Dale CarnegieThe Dale Carnegie Website, with links to the Take Command book page and the Dale Carnegie CourseAoM Article: The 8 Best Vintage Self-Improvement BooksAoM Podcast #818: The Philosophy of Self-ImprovementAoM Podcast #457: Leadership Lessons With Craig GroeschelAoM Podcast #527: The Journey to the Second Half of Life With Richard RohrAoM Podcast #518: The Second Mountain With David BrooksConnect With Joe HartJoe on TwitterJoe on LinkedIn

The CEO Teacher Podcast
Best of 2022: CEO Teacher® Inspiration to Take Into 2023

The CEO Teacher Podcast

Play Episode Listen Later Dec 28, 2022 24:49 Very Popular


How to make extra money as a teacher from the best of the CEO Teacher® Podcast As we close out 2022, we at the CEO Teacher® podcast want to wish you Happy Holidays! and to send you our best wishes (and best advice) for a successful business in 2023. What a year it's been! And, as I like to say at the end of every episode, the best is yet to come. With the best in mind, friends, I've put together a mixed-tape, so to speak, of the very best of The CEO Teacher® Podcast from 2022. You'll hear five pieces of wisdom from five great episodes to inspire you to take action and move forward on the life you've always dreamed of. Five episodes from the CEO Teacher® on how to make extra income as a teacher On today's episode, we're featuring five segments from our top performing episodes of 2022. These episodes cover so much wisdom about how to make extra money as a teacher, you could start here and listen to nothing else through February and have motivation to carry you through the first half of 2023. So no matter where you are on the road to your own CEO Teacher® business, you're going to hear from myself and a few others on how to make extra income. We'll cover: the best ways to start a small business at home, how to attract anything you want in your life, and how to prepare for a CEO Teacher® future that's bigger than anything you ever dreamed of. So whether you're wondering, “Should I continue to make products for TpT or should you move into making a product or service?” or “Should I make a side-hustle or should I go all in on a business of my own?” ring in the new year by listening to this episode! In this episode, you will hear inspiration from these five episodes: My Playbook for How to Make 100k as a Teacher How to Start a Small Business at Home Guide for Summer How Teachers Can Attract More Income With Less Work, More Play 3 Ways Teachers Can Make Money This Summer How to Turn Your ESL Teacher Resources into a Growing Online Business LINKS MENTIONED IN THIS EPISODE ABOUT HOW TO MAKE EXTRA INCOME AS A TEACHER:  Kristi Deroche Mary Gallagher Napoleon Hill Think and Grow Rich A Teacher's Map of Online Business Secrets! Kayse Morris on TikTok The Five Minute Journal The Four Agreements: A Practical Guide to Personal Freedom by Don Miguel Ruiz  CEO Teacher® Tech Intoval Wireless Charger How to Win Friends & Influence People by Dale Carnegie A Teacher's Map of Online Business Secrets The All-Access Classroom CEO TEACHER® RESOURCES WORTH THEIR WEIGHT IN GOLD:  What's your CEO Teacher® Type? Find out here! Download my free book, A Teacher's Map of Online Business Secrets, and get started growing your business today! Check out my CEO Teacher® Book Recommendations here! JOIN OUR CEO TEACHER® PODCAST COMMUNITY TO GROW WITH LIKE-MINDED TEACHERS: Send me a DM on Instagram– I love chatting with my people, so send me your favorite moments from The CEO Teacher® Podcast!  ENJOYING THE PODCAST? THANKS FOR TUNING IN! Tag me @theceoteacher on Instagram and tell me what you are listening to! I love seeing what resonates most with our listeners!  I don't want you to miss a thing! Be the first to know when a new episode is available by subscribing on iTunes here! If you would like to support The CEO Teacher® podcast, it would mean so much to me if you would leave a review on iTunes. By leaving a review, you are helping fellow CEO teachers find this podcast and start building a life they love.  To leave a review on iTunes, click HERE and scroll down to Ratings and Reviews. Click “Write a Review” and share with me how this podcast is changing your business and your life! READY FOR MORE? I LIKE YOUR STYLE! LISTEN TO THESE CEO TEACHER® PODCAST EPISODES NEXT! How to Maximize Your Efforts as a Content Creator with Jay Clouse What Does Planning for the New Year Look Like as a CEO Teacher®? Strategies for Creating a Music Teacher Membership: A Coaching Call with Julia Harvey-Trappel MORE OF A HANDS ON OR VISUAL LEARNER? NEED TO “SEE” YOUR CONTENT IN ACTION? CHECK OUT THE LATEST CEO TEACHER® BLOG POSTS AND YOUTUBE VIDEOS HERE! How Do Teachers Make Extra Money Without More Schooling? Top Beachbody Coach Emily Fauver Shares How Your Story Can Impact the World  5 Strategies and Business Ideas for Educators Getting Started This Year

Digitalism
Ep. 63 - How a 2x4 Will Get Your Guests to Share Anything with Andrew Warner

Digitalism

Play Episode Listen Later Sep 6, 2022 33:40


Highlights from the conversation:Running a marathon on every continent (4:12)How to get your guests to open up (9:42)The secret to longevity (17:09)How to get your guests excited (20:18)How to stay focussed (23:45)Completing a book's creative process (29:12)What there's to be excited about (31:17)Links & Resources:Stop Asking Questions by Andrew WarnerMixergy by Andrew WarnerHow to Win Friends & Influence People by Dale CarnegieFocusmateContent Is for Closers is a bi-weekly podcast powered by HEARD Media. Each episode we get into the nitty-gritty details with an entrepreneur, marketer, or business owner about how they literally use content to close more business, drive more sales, and grow their company.HEARD helps service-based businesses leverage digital content to close sales. Learn more about HEARD by visiting trustheard.com.* Want to be featured in a future episode? Drop your question/comment/criticism/love here: https://podcasts.apple.com/us/podcast/content-is-for-closers/id1280589855* Support the pod by spreading the word. Use this link to share: www.contentisforclosers.com 

Infinite Loops
Vitaliy Katsenelson—Soul In The Game (EP.121)

Infinite Loops

Play Episode Listen Later Sep 1, 2022 95:19


Vitaliy Katsenelson is the CEO of a value investment firm IMA, author of two books on investing, and a recently published non-investing book named “Soul In The Game”. Known for his uncommon common sense, Forbes magazine called him "The New Benjamin Graham." Vitaliy loves to read, listen to classical music, play chess, and write about life, investing, and music. Important Links: Blog: https://contrarianedge.com/ YouTube: https://www.youtube.com/vitaliyk Twitter: https://twitter.com/vitaliyk IMA: https://imausa.com/ Favorite classical music website: https://myfavoriteclassical.com/ “The Gateway Drug to Classical Music” Spotify playlist: https://open.spotify.com/playlist/1tfsohjLty6IK2b2B8AGE0 Show Notes: Coming to America from Soviet Russia How movies shape perception Two frameworks to understand the mind Programming yourself with the words you use The Thinker and the Prover Abracadabra—I create as I speak Four modes of communication Not letting an idea become your identity Writing about both sides of the argument Reality is nuanced Depersonalize your arguments A mathematical formula to determine outcomes Table cloth model of investing Event, Judgement, Reaction framework Reframing your worries away Is the USA still the best place to be for talented people? Elon Musk's distinctiveness Favorite classical composers Opera as a plunger for the writer's block Introducing kids to classical music The best financial advice Vitaliy ever got Can money buy happiness? Experiencing self vs. remembering self Traveling is an antidote for monotony Going outside your myopic circles “The Gateway Drug to Classical Music” playlist And MUCH more! Books Mentioned: Soul In The Game; by Vitaliy Katsenelson Think Again; by Adam Grant Influence; by Dr Robert B. Cialdini The Wealthy Barber; by David Chilton Gödel, Escher, Bach; by Douglas Hofstadter How to Win Friends & Influence People; by Dale Carnegie

The CEO Teacher Podcast
3 Ways Teachers Can Make Money This Summer

The CEO Teacher Podcast

Play Episode Listen Later Jun 15, 2022 24:30 Very Popular


What online education can teach you about making money What online education looks like today is very different than what online education once was. And what online education looks like tomorrow, well, here's the deal, friend: education is changing forever. Education trends have fast forwarded to a dynamic future filled with unlimited teaching potential. And best of all, there's no indication that k 12 education trends will ever slow. “Is online education the future?” Yes, yes it is. And what online education is now is only a slice of what it will become. Teaching in the future will be so much bigger than anything you ever dreamed of.  Are you ready for what online education will become? My mom was the first person to share the expression, “If he wanted to, he would.” I was convinced my high school sweetheart really loved me, but my mom knew better. She knew because I was the one chasing him. I was the one always trying to make plans, always trying to hang out. She couldn't tell me the cold hard truth, so she just left it at this: “If he wanted to, he would.” I remember thinking she was crazy, but she was so right. While preparing for this episode on what online education will become, that phrase kept coming back into my head, but in a new way. I kept thinking: if you wanted to make extra money this summer, you would. Ouch! If that was uncomfortable, everyone struggles with this at some point in their journey, friend. You are not alone. That's why today and for the rest of the summer, I'm giving you all the ways, tips, how-tos, and so much more. If you want to find out what the future of education is and how you can be a part of it while making more money than you ever thought possible, then listen to this episode… In this episode, you will learn: Why education trends for the future start with influence Why online education jobs follow a number of defined paths How online education for adults is as simple as following a plan What online education will teach you about making more money outside of the classroom LINKS MENTIONED IN THIS EPISODE ABOUT WHAT ONLINE EDUCATION MAY BECOME:  The CEO Teachergram Course Recommended Books and Resources from Kayse  The Four Agreements: A Practical Guide to Personal Freedom by Don Miguel Ruiz  CEO Teacher® Tech Intoval Wireless Charger How to Win Friends & Influence People by Dale Carnegie A Teacher's Map of Online Business Secrets CEO TEACHER® RESOURCES WORTH THEIR WEIGHT IN GOLD:  What's your CEO Teacher® Type? Find out here! Download my free book, A Teacher's Map of Online Business Secrets, and get started growing your business today! Check out my CEO Teacher® Book Recommendations here! JOIN OUR CEO TEACHER® PODCAST COMMUNITY TO GROW WITH LIKE-MINDED TEACHERS: Send me a DM on Instagram– I love chatting with my people, so send me your thoughts on what online education will become ENJOYING THE PODCAST? THANKS FOR TUNING IN! Tag me @theceoteacher on Instagram and tell me what you are listening to! I love seeing what resonates most with our listeners!  I don't want you to miss a thing! Be the first to know when a new episode is available by subscribing on iTunes here! If you would like to support The CEO Teacher® podcast, it would mean so much to me if you would leave a review on iTunes. By leaving a review, you are helping fellow CEO teachers find this podcast and start building a life they love.  To leave a review on iTunes, click HERE and scroll down to Ratings and Reviews. Click “Write a Review” and share with me how this podcast is changing your business and your life! READY FOR MORE? I LIKE YOUR STYLE! LISTEN TO THESE CEO TEACHER® PODCAST EPISODES NEXT! How to Start a Small Business at Home Guide for Summer A Guide to Financial Literacy for Teachers with Ramsey Solutions Personality Kristina Ellis How Teachers Can Attract More Income With Less Work, More Play

The Art of Manliness
The Surprising Science Behind Building Stronger Relationships

The Art of Manliness

Play Episode Listen Later Jun 6, 2022 46:05 Very Popular


We've all heard by now just how important strong relationships are to our health and well-being. But a lot of the common advice and conventional wisdom out there about how to build stronger relationships doesn't end up taking us closer to that goal.My guest today has spent years sorting through what really builds better friendships, reignites love, and helps people get closer to others, and he shares these research-backed insights in his new book: Plays Well with Others: The Surprising Science Behind Why Everything You Know About Relationships Is (Mostly) Wrong. Eric shares what he's learned today on the show, beginning with why we're good at figuring out someone's personality from the moment we meet them, but bad at reading their thoughts and feelings, and how to get better at the latter by making other people more readable, as well as how to make a better first impression yourself. We then turn to what makes friendship a unique relationship that makes us uniquely happy, and the two "costly signals" that most develop friendship. We also get into why friends we feel ambivalent about are actually worse for us than outright enemies. We spend the last part of our conversation on how the modern age is both the worst and the best time for marriage, and how the key to ensuring that yours is one of the happiest in history is maintaining positive sentiment override.Resources Related to the PodcastEric's previous appearance on the show: #322 — Why Everything You Know About Success Is (Mostly) WrongAoM Article & Podcast: Why Your First Impression MattersAoM Podcast: #567: Understanding the Wonderful, Frustrating Dynamic of FriendshipHow to Win Friends & Influence People by Dale CarnegieAoM Podcast #772: How Long Does It Take to Make Friends?Arthur Aron's 36 Questions That Lead to LoveThe All-or-Nothing Marriage: How the Best Marriages Work by Eli FinkelAoM Articles: Why the Secret of a Happy, Successful Marriage Is Treating It Like a Bank Account and The Best Ways to Fund Your Relationship Bank AccountAoM Article & Podcast: How and Why to Hold a Weekly Marriage MeetingConnect With Eric BarkerEric's Website

The Podcast On Podcasting
Ep217: The Impact Of Preparedness Towards Audience Experience - Jeffrey Mason

The Podcast On Podcasting

Play Episode Listen Later Apr 20, 2022 39:42


It is incredibly fascinating to chat with Jeffrey Mason in this episode. He shares tons of golden nuggets about establishing the proper discipline, paying attention to details, asking the right questions, and creating connectivity and compatibility with your guests. All in all, to really deliver a better customer experience to your audience and positively impact the end results of your show. WHAT TO LISTEN FOR Video podcasts vs. audio podcasts How to map out your content and the benefits of having “episodes in the can” The process of structuring a framework out of your show  Significance of knowing your guests prior to interview The importance of “role-playing” in podcasting RESOURCES/LINKS MENTIONED SimpleBiz360: Timeless Business Tools by Jeffrey R. Mason | Paperback TubeBuddy How to Win Friends & Influence People by Dale Carnegie | Audiobook & Hardcover  Tim Pool Daily Show | Spotify and Apple ABOUT JEFFREY MASON Jeff is a Customer Experience Coach, Podcaster, Author, and Keynote Speaker. He is the owner of SimpleBiz360, which provides ground-level customer experience improvements. He and his team roll up their sleeves and work with companies to look at the mechanics of "HOW" business is conducted. The new business frontier is experiential and atmospheric. This rapidly growing trend is driving consumers, buyers, guests, clients, and patients to measure transactions with "how they feel." They help companies navigate and address this sizeable shift in the marketplace. Jeff's CE Coaching programs (Surfing | Snorkeling | Scuba Diving) are molded to the customer's specific goods, services, culture, personnel, procedures, and customer experiences. The coaching assistance is 100% collaborative. His SimpleBiz360 podcast airs each Thursday morning on YouTube and 28 listening platforms. His book is available on Amazon or his website.      CONNECT WITH JEFF Website: SimpleBiz360™ Podcast: SimpleBiz360™ Podcast Apple & Spotify Book: SimpleBiz360: Timeless Business Tools  IGTV: @simplebiz360 YouTube: SimpleBiz360 LinkedIn: Jeffrey R. Mason     CONNECT WITH US If you are interested in getting on our show, email us at team@growyourshow.com. Thinking about creating and growing your own podcast but not sure where to start? Click here and Schedule a call with Adam A. Adams! Upgrading your podcast equipment or maybe getting your first microphone? Get Your Free Equipment Guide! We also have free courses for you on everything you need to know about starting a great podcast! Check out our first 6 episodes through the links below!   Identify Your Avatar - Free Course 1/6 What To Do BEFORE You Launch Your Podcast - Free Course 2/6 How To Launch A TOP Show - Free Course 3/6 Best Marketing And Growth Strategies - Free Course 4/6 How To Monetize Your Podcast - Free Course 5/6  Top 22 Pitfalls On Starting Your Own Podcast - Free Course 6/6 If you want to make money from your podcasts, check out this FREE resource we made. Our clients use a sponsor sheet, and now they are making between $2,000 to $5,000 from sponsorship! Subscribe so you don't miss out on great content and if you love the show, leave an honest rating and review here!

Best Real Estate Investing Advice Ever
JF2785: Move Over, California — The Rise of Texas Vineyards ft. Mason Moreland

Best Real Estate Investing Advice Ever

Play Episode Listen Later Apr 18, 2022 32:00


Former wildlife management conservation biologist Mason Moreland grew up thinking he'd be the next Steve Irwin. As soon as he graduated college, however, he caught the real estate bug and started investing in single-family homes with his father and brother. Today, Mason is able to combine both his passions as GP of $15.75M n vineyards held by Texas Vine Country, where he is a managing partner. In this episode, Mason explains the ins and outs of Texas vineyard development, operation, and investment. Mason Moreland | Real Estate Background Managing partner at Texas Vine Country (TVC), which raises capital for, develops from the ground up, and operates large mechanized wine-grape vineyards in Texas. Portfolio: GP of $15.75M in vineyards held by TVC solely (~350 acres) $13.5M of additional syndicated vineyard in development currently Based in: Midland, TX Say hi to him at: texasvinecountry.com LinkedIn Best Ever Book: How to Win Friends & Influence People by Dale Carnegie Click here to know more about our sponsors: Cornell Capital Holdings | PassiveInvesting.com | FollowUp Boss

The Marketing Book Podcast
376 Sell More With Science by David Hoffeld

The Marketing Book Podcast

Play Episode Listen Later Mar 25, 2022 70:46


Sell More with Science: The Mindsets, Traits, and Behaviors That Create Sales Success by David Hoffeld About the Book: Today, in sales, business, and life, you need every advantage you can get. In Sell More with Science, David Hoffeld, the world's leading expert on applying science to selling, shares his revolutionary three-part system to experience surefire success at home, at work, and out in the world. Here, Hoffeld utilizes research studies from social psychology, neuroscience, and behavioral economics to reveal actionable insights you can use to grow your sales, achieve more, and stay ahead of the competition. You'll discover: Two evidence-based mindsets that will help you earn more sales Seven strategies that will boost your chances of reaching any goal Powerful principles that will enhance your ability to guide potential clients into positive buying decisions Ways to win day-to-day interactions—in business and beyond How to reframe any idea or situation What it means to sell with integrity A science-backed formula you can follow to create positive career change And much more Filled with practical insights and exercises, Sell More with Science is a game-changing guide for anyone who wants to take their influence, sales, or career to new heights. About the Author:  David Hoffeld is the CEO and chief sales trainer at Hoffeld Group, a research-based sales and consulting firm. He's pioneered a sales approach based on research in neuroscience, social psychology, and behavioral economics that's been proven to dramatically increase sales. He has trained and coached salespeople from small and medium-sized businesses to Fortune 500 companies. David has lectured at Harvard Business School and has been featured in Fortune, U.S. News and World Report, The Wall Street Journal, Fast Company, Harvard Business Review, Investor's Business Daily, INC, Forbes, CBS Radio, Fox News Radio, and more. And, interesting fact – at the age of 10, he read Dale Carnegie's bestselling book How to Win Friends & Influence People! Click here for this episode's website page with the links mentioned during the interview... https://www.salesartillery.com/marketing-book-podcast/sell-more-science-david-hoffeld