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Scott Kaier makes his second appearance on the show today. You can his first vist way back on episode 232 in August 2020. As President of Formidable Media, Scott helps a select group of clients build their brands globally through tailored marketing services—public relations, custom content, paid media, and social support. As Senior VP at Green Threads DPP, Scott also leads efforts around the EU's upcoming Digital Product Passport (DPP) legislation, guiding companies through compliance and integration. His specialties include textiles, sustainable materials, performance fabrics, and the outdoor industry. Show Notes You ever have that moment where you realize you've been playing the game backwards? That was me, mid-career, sitting in a glossy outdoor brand office with beautiful gear… that nobody wanted to write about. What Happened: I didn't come from some Madison Avenue ad agency. I started in bike shops — greasy hands, mismatched gear, and an obsession with adventure. I wasn't chasing media hits, I just wanted to be around people who got it. Fast forward a few years, I'm deep into PR for top-tier outdoor brands, working with media, crafting stories, and yet… I'd see some products completely flop in the press while others (less exciting, in my opinion) stole the spotlight. At first, I took it personally. Like, why aren't they seeing the story here? But here's what I learned: the best stories aren't the ones brands tell about themselves — they're the ones that resonate. Principle: Outdoor brands often fall in love with their products, not their audience. They get caught up in their idea of what's newsworthy, forgetting that real stories aren't about features — they're about connection. And connection comes from authenticity, timing, and meeting people where they are. Transition: Most outdoor brands are struggling not because they don't have great gear, but because they're telling stories no one is listening to. The market has changed. What worked in the golden age of trade shows and glossy magazine spreads doesn't fly in today's fragmented media world. And while your product might be sustainable, your message might not be. That's why this week's podcast episode is such a wake-up call for brand leaders trying to stay relevant. Scott Kaier dives deep into what the outdoor industry gets wrong (and right) about media, storytelling, and brand strategy — and what's coming next with EU digital product passports and sustainability compliance. Call to Action: Still wondering why your product isn't getting the attention it deserves? That's the pain. Getting ghosted by media, confused by content trends, feeling like your message gets lost? That's the agitation. Scott's been on both sides — agency and in-house — and he shares the mindset shift that changes everything. That's the solution.
We are continuing our conversation with Nevine White, Senior VP of Finance at Greater Technology Together and a member of the Beyond Budgeting Round Table. Nevine has spent nearly two decades guiding organizations through the shift from rigid annual budgets to adaptive, rolling financial frameworks that enable true business agility.In this episode, Nevine discusses the challenges and success of empowering teams, the concept of embedded finance, and how transforming financial processes has fostered business agility, creativity, and resilience. Nevine details the importance of support structures, clear empowerment guidelines, and the impact of shifting from conventional budget models. Her transformative initiatives led to significant improvements in operational efficiency and organizational morale.00:00 Introduction to Agile Tales02:12 Empowerment in the Workplace03:44 Anecdote: The Importance of Clear Empowerment06:44 Introducing Embedded Finance10:17 Measuring Success and Overcoming Challenges12:59 Transforming Finance Teams18:10 The Impact of Abandoning Traditional Budgets22:40 Continuous Planning and Forecasting28:58 Conclusion Nevine's insights highlight that there's no one-size-fits-all playbook for financial agility. Instead, transformation requires experimentation, iteration, and courage to question the sacred cows of yearly budgets. Her experiences demonstrate how finance - often seen as the last function to change - can become a catalyst for business agility, resilience, and innovation.About Nevine White:Beginning her 35-year career in telecom engineering, Nevine moved on to leading the FP&A function for TW Telecom for two decades. There she championed powerful changes in financial planning that enabled an agile and effective management structure by eliminating traditional budgets. After the sale of the company, Nevine continued this work with Live Future Ready, leveraging her experience to support organizations in their financial transformation efforts across various industries. In 2019, Nevine joined Hargray Communications Group as the VP Accounting, before taking on building the Finance and Administrative functions for a broadband start-up. She is currently the Senior Vice President of Finance at Greater Technology Together, a leading network and security as a service firm. Recognized for her experience in finance agility and building effective teams, she has been featured at conferences and on podcasts, and enjoys sharing her learnings and experiences with all who are seeking to meaningfully change and enable their teams. You can follow Nevine on LinkedIn at https://www.linkedin.com/in/nevinewhite/Podcast music courtesy of www.purple-planet.comVisit us at https://www.ouragiletales.com/about
In this episode of Career Gems for the Journey podcast, Leah C. Murphy is joined by Arika Pierce Williams CEO and founder of Piercing Strategies, for a powerful conversation on leadership, confidence, and claiming your space.Arika shares her journey from corporate law to leadership coaching and breaks down how women, especially women of color, can step fully into their power — without waiting for permission. This episode is filled with gems about personal branding, speaking up, and navigating career pivots with clarity and purpose.✨ “You don't have to wait for someone to hand you a seat — claim it and bring your own chair if needed.” — Arika Pierce WilliamsIn this episode, we discuss:
In this timely episode, Errol Samuelson, Chief Industry Development Officer, and Josh Weisberg, Senior VP of AI, join us to unpack Zillow's groundbreaking integration with ChatGPT. They address the industry's concerns about MLS compliance, dispel data sharing myths, and reveal the rigorous Fair Housing guardrails they built. Most importantly, they give a first look at the future of "Agentic AI" and how it will transform property search. How Zillow's App in ChatGPT expands listing reach and protects industry rules Example prompts for the Zillow App in ChatGPT Find me homes in west seattle 3 beds 2 baths under 800k Find me homes in west seattle 3 beds 2 baths under 800k and within 2 miles of West Seattle high school I need help finding a nice place to live that's 2 hours from New York city. I like a community-minded place that's friendly. Subscribe to Real Estate Insiders Unfiltered on YouTube! https://www.youtube.com/@RealEstateInsidersUnfiltered?sub_confirmation=1 To learn more about becoming a sponsor of the show send us an email: jessica@inman.com You asked for it. We delivered. Check out our new merch! https://merch.realestateinsidersunfiltered.com/ Follow Real Estate Insiders Unfiltered Podcast on Instagram - YouTube, Facebook - TikTok. Visit us online at realestateinsidersunfiltered.com. Link to Facebook Page: https://www.facebook.com/RealEstateInsidersUnfiltered Link to Instagram Page: https://www.instagram.com/realestateinsiderspod/ Link to YouTube Page: https://www.youtube.com/@RealEstateInsidersUnfiltered Link to TikTok Page: https://www.tiktok.com/@realestateinsiderspod Link to website: https://realestateinsidersunfiltered.com This podcast is produced by Two Brothers Creative. https://twobrotherscreative.com/contact/
In this episode of Franchise Marketing Radio, Lee interviews Roland Ligtenberg, Senior VP of Innovation and Co-founder of Housecall Pro. Roland discusses how Housecall Pro's mobile-first software empowers home service professionals--like HVAC, plumbing, and electrical trades--with integrated tools for scheduling, invoicing, payments, and customer management. He highlights the platform's in-house AI features for tasks like […]
In this episode of Franchise Marketing Radio, Lee interviews Roland Ligtenberg, Senior VP of Innovation and Co-founder of Housecall Pro. Roland discusses how Housecall Pro's mobile-first software empowers home service professionals--like HVAC, plumbing, and electrical trades--with integrated tools for scheduling, invoicing, payments, and customer management. He highlights the platform's in-house AI features for tasks like […] The post The Future of Home Services: Embracing AI and Integrated Solutions with Housecall Pro appeared first on Business RadioX ®.
In Episode 86 of The Power Element Podcast, Producer Paul sits down with the Senior VP of Product Marketing at Milwaukee Tool. This episode was recorded live at the 2025 @MilwaukeeTool Pipeline Event. Zach shares what drives Milwaukee's culture, their commitment to supporting the trades, and then shares some insight on safety trends and technology, including AI. Thank you, Zach Richman.This podcast is powered by Sturgeon Electric and MYR Group. Check out and support our promotional partners: Milwaukee Tool, Klein Tools, and High Voltage Industries.Ad music provided by: Daniel Sanchez @d.s.s._beats @DSSbeats Follow us on Instagram @ CaliforniaLineWorksMay we all continue to guide and support those in need. Please continue the conversation about mental health and well-being within your community. Be your Brother's Keeper. Visit www.lineco.org for assistance through LineCo. Suicide, crisis, and lifeline Dial 988.
Today, we're joined by Shakir Karim (Senior VP of Product) and Karthik Chakkarapani (CIO & Senior VP of Corporate Operations) from Zuora. In this episode, Shakir and Karthik discuss: Why they believe AI is a bigger inflection point than web, mobile, or cloud Their internal AI agent workflow that automatically resolves thousands of service requests instantly, freeing teams to focus on strategy How they cut a major feature deployment step from 14 days to 10 minutes using Claude Code Why prompt-a-thons and hackathons have been vital for driving not just AI adoption but AI literacy Links Shakir's LinkedIn: https://www.linkedin.com/in/shakir-karim/ Karthik's LinkedIn: https://www.linkedin.com/in/chakraj/ Zuora: https://www.zuora.com/ Resources Trupeer: https://www.trupeer.ai/ Gemini Storybook: https://gemini.google/overview/storybook/ NotebookLM: https://notebooklm.google/ Chapters 00:00: Intro 02:15: Zuora's 10x initiative 07:00: Zuora's internal AI agent 10:00: Accelerating content creation using Trupeer 12:00: Cutting video content creation down from 4 weeks to 5 hours 17:00: AI in practical workflow 22:00: Scaling AI innovation and literacy internally 28:32: AI prompathons and hackathons 29:54: Conclusion Follow LaunchPod on YouTube We have a new YouTube page (https://www.youtube.com/@LaunchPodPodcast)! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com (https://logrocket.com/signup/?pdr). Special Guests: Karthik Chakkarapani and Shakir Karim.
School is back in session—and so is the CMO Podcast, live from Penn State's Alumni Leadership Conference. In our annual tradition, Jim welcomes three remarkable Penn State alumni on stage to explore the art and science of decision-making. Together, they dive into the vulnerable moments that shaped their lives, the career pivots that defined their paths, and the lessons learned when decisions didn't go as planned.This year's guests bring diverse experiences:Whit Friese, VP of Creative Marketing at The Home Depot, whose career journey spans advertising, Hollywood, and Emmy-winning creative work at CNN.Camille Chang Gilmore, Senior VP & Chief Human Resources Officer at Avanos Medical, who built her career leading people and driving diversity at Boston Scientific.Jim Erickson, founder and longtime CEO of Blue Mountain Quality Resources, a leader in life sciences software solutions.Join us for an honest, inspiring, and lively conversation about the critical choices that shape leaders—and the wisdom they pass on to the next generation of Nittany Lions.---This week's episode is brought to you by Deloitte.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Mark Walls is the Chief Marketing Officer at Safety National, a multi-line specialty insurance and reinsurance carrier and member of the Tokio Marine Group. With over 30 years of workers' compensation and risk management experience, Mark's career spans claims management, client engagement, strategic analysis, and market research. He previously served as VP Client Engagement at Safety National and as Senior VP at Marsh's Workers' Compensation Center of Excellence. Mark is the founder of the Work Comp Analysis Group on LinkedIn, the largest online discussion group dedicated exclusively to workers' compensation issues. On this episode of In The Know, Chris Hampshire and Mark explore the changing landscape of the workers' comp landscape, hot topics in today's workers' comp space, and the game changer that is (or could be) AI. Key Takeaways Mark's journey toward prominence in the workers' comp space. Workers' comp is an industry that fundamentally helps people. The current state of workers' comp line of coverage. Mark's inspiration behind the LinkedIn Work Comp Analysis Group. Lessons learned from Mark's career. The challenging impact of AI on workers' comp. GLP-1 drugs, marijuana, and other hot topics in the workers' comp space. Making the career move from claims to marketing and public speaking. Addressing the industry talent shortage. Mark's five-year look at the future of the industry. “The outcome makes the journey worth it all.” In the Know podcast theme music written and performed by James Jones, CPCU, and Kole Shuda of the band If-Then. To learn more about the CPCU Society, its membership, and educational offerings, tools, and programs, please visit CPCUSociety.org. Follow the CPCU Society on social media: X (Twitter): @CPCUSociety Facebook: @CPCUSociety LinkedIn: @The Institutes CPCU Society Instagram: @the_cpcu_society Quotes “Workers' comp is an industry that is fundamentally there to help people.” “Risk managers like comp right now because it's predictable.” “There's not a week that goes by that you don't learn something in this industry.” “At its core, we are an industry that's there to help people.” “The insurance industry is the financial backstop of the entire economy.”
Federal, state, and local agencies are preparing for the most complex security challenge in modern U.S. history. But outdated systems and a lack of coordination could put citizens at risk. Here to explain how to improve the national playbook is Senior VP of Law Enforcement and Homeland Security at Booz Allen, Carl Ghattas.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this new episode of the Hit Record Podcast, Meredith Olmstead sits down with Nida Ajaz, FI GROW's Senior VP of Marketing, to discuss how micro surveys: short, one or two-question polls can deliver powerful insights for credit unions and community banks. They explain why these simple tools are especially valuable in an AI-driven search environment and how they can help financial institutions personalize member experiences, improve content strategies, and identify hot leads faster.Key Takeaways:Micro surveys capture real-time member insights with just one or two questionsThese small data points help personalize journeys and improve content strategyEmbedding surveys across email, web, and social helps gather ongoing feedback
In this episode of the B2B Sales Trends Podcast, Harry Kendlbacher speaks with Ashley Sherman, Senior VP of Global Sales at SoftServe, about what it really takes to earn trust and sell into a world transformed by AI. Ashley draws on 25 years of enterprise experience to share how sales leaders can help customers “see around the corner” - painting a future vision and connecting it back to today's business realities. Inside the conversation: - Why sellers must combine future vision with concrete milestones to guide customers from year 10 back to year 1. - How multi-partner approaches (think SoftServe + Microsoft + NVIDIA) create credibility with the C-suite. - The importance of listening across the organization - from customer service to HR - to uncover hidden problems and translate them into outcomes. - What it really means to act as a trusted advisor in an AI-driven world. - Why curiosity, collaboration, and continuous learning remain the timeless traits of elite salespeople. If you want to know how to stay relevant, credible, and trusted while selling the future, this episode is packed with insights from the front lines of global enterprise sales.
We are continuing our conversation with Nevine White, Senior VP of Finance at Greater Technology Together and a member of the Beyond Budgeting Round Table. Nevine has spent nearly two decades guiding organizations through the shift from rigid annual budgets to adaptive, rolling financial frameworks that enable true business agility.In this episode, Nevine discusses the complexities of rewarding performance, advocating for rewards disconnecting from financial targets to prevent bad behavior. She emphasizes the power of recognition and simple rewards over monetary incentives. She also highlights her strategies for career growth and new process implementation, stressing the importance of defining success criteria upfront and evaluating outcomes transparently. Listen in to learn how rethinking budget processes can foster creativity, collaboration, and enduring business agility.00:00 Introduction 00:44 Transforming Financial Planning02:14 Rewards and Recognition Schemes06:21 Creative Incentives and Employee Motivation11:57 HR Policies and Career Growth17:15 Innovative Processes and Experimentation20:18 Measuring Success and Continuous Improvement26:27 Product Reviews and Organizational Conversations28:17 ConclusionNevine's insights highlight that there's no one-size-fits-all playbook for financial agility. Instead, transformation requires experimentation, iteration, and courage to question the sacred cows of yearly budgets. Her experiences demonstrate how finance - often seen as the last function to change - can become a catalyst for business agility, resilience, and innovation.About Nevine White:Beginning her 35-year career in telecom engineering, Nevine moved on to leading the FP&A function for TW Telecom for two decades. There she championed powerful changes in financial planning that enabled an agile and effective management structure by eliminating traditional budgets. After the sale of the company, Nevine continued this work with Live Future Ready, leveraging her experience to support organizations in their financial transformation efforts across various industries. In 2019, Nevine joined Hargray Communications Group as the VP Accounting, before taking on building the Finance and Administrative functions for a broadband start-up. She is currently the Senior Vice President of Finance at Greater Technology Together, a leading network and security as a service firm. Recognized for her experience in finance agility and building effective teams, she has been featured at conferences and on podcasts, and enjoys sharing her learnings and experiences with all who are seeking to meaningfully change and enable their teams. You can follow Nevine on LinkedIn at https://www.linkedin.com/in/nevinewhite/Podcast music courtesy of www.purple-planet.comVisit us at https://www.ouragiletales.com/about
Advancements and Challenges in Pediatric Mental Health ScreeningIn this episode of "The Pediatric Lounge," hosts discuss the importance and implications of mental health screening in pediatric care. Guest Dr. Jean Marconi, Senior VP of Strategic Partnerships and Business Development at Bright Line, delves into the challenges and opportunities within pediatric psychiatry. The conversation covers the implementation of mental health screenings, the necessity for proper coding for reimbursement, and the integration of mental health services in clinical practice. Dr. Marconi also emphasizes the significance of suicide prevention screenings and the role of pediatricians in early identification and intervention. The episode highlights the importance of practical tools, systemic changes, and comprehensive training in effectively managing pediatric mental health.Role Modeling Dr. Susan Sirrota ASQ-S Best Practice ASQ-S Tool Kit 00:00 Introduction to the Pediatric Lounge00:36 Welcoming Dr. Jean Marconi01:57 Dr. Marconi's New Role at Bright Line02:37 Bright Line's Hybrid Model and Services04:21 Understanding Pediatric Mental Health Policies12:22 Screening Tools and Their Importance14:52 Challenges in Pediatric Mental Health27:16 The Role of Schools and Pediatricians41:03 Handling Pediatric Emergencies41:35 Challenges in Managing Chronic Conditions42:49 Mental Health Stigma in Pediatrics43:51 Billing and Coding for Pediatric Care47:19 Developmental Screening Guidelines50:05 Implementing Mental Health Screenings58:01 Advocacy and Policy in Pediatric Care01:09:33 Concluding Thoughts and FarewellSupport the show
Prime Minister Mark Carney, once known as the Governor of the Bank of Canada, is set to table his first federal budget next month.With a few weeks left until the November 4th reveal, Ottawa is now putting the final touches on who gets what for the upcoming fiscal year.But with a projected deficit of $68B, Carney and his business-focused background will be looking for ways to spend smart, leaving some sectors inevitably vulnerable to cuts.Host Mike Eppel speaks to Theo Argitis, Senior VP of Policy at the Business Council of Canada, who also co-chaired a consultation proposal that outlines five points towards a prosperous upcoming budget. They discuss what challenges are up ahead for the Carney government, and the ways in which Ottawa could set some firm fiscal guardrails to prioritize economic growth. We love feedback at The Big Story, as well as suggestions for future episodes. You can find us:Through email at hello@thebigstorypodcast.ca Or @thebigstoryfpn on Twitter
Send us a textGuest: Mark Spence, Evangelist and Senior VP, Living WatersWhile he was imprisoned in Rome and shortly before being martyred, the apostle Paul, in some of his final words to his understudy pastor Timothy, exhorted him to “be sober in all things, endure hardship, do the work of an evangelist, fulfill your ministry” (2 Timothy 4:5).After Christ rose rose from the grave and ascended to heaven, His followers couldn't stop speaking the good news and saving message that “there is salvation in no one else; for there is no other name under heaven that has been given among men by which we must be saved” (Acts 4:12).Evangelism, explaining the good news of the gospel to others, is more than a command for the Christian—it should be a response of gratitude to God for personal salvation and an act of love toward others who need salvation more than anything. Think about this—Christians have the great privilege of being used by God as He redeems souls from destruction to glory!But opening up our mouths with the gospel has its difficulties. We're not quite sure how to transition a conversation from the temporal to the eternal. We're concerned how unbelievers—or our family members—will respond. Or, we conclude that “evangelism is for those with the gift.”Mark Spence is an evangelist with the ministry Living Waters, which “seeks to train the members of Christ's Body in the principles of biblical evangelism and to provide them with practical tools to proclaim the gospel.” This past week, the Living Water team of Ray Comfort, Emeal Zwayne, Mark Spence and others were invited by Turning Point USA to do an open-air Q and A and gospel presentation on the California State Fullerton campus.
If you've been asking, “What now?” after the OBBBA, this episode provides the strategies to help clients move forward with clarity and confidence. Senior VP of Crump Advanced Sales, Carly Brooks, joins us to dig into the planning opportunities, like dynasty trusts, ILITs, grantor vs. non-grantor strategies, and the evolving role of life insurance in legacy preservation. She also shares insights for business owners, high-net-worth families, and nonprofits navigating the expanded excise tax rules. Depending on where your clients are in their journey, OBBBA opens up some pretty powerful strategies. Let's get into it!Guest: Carly Brooks, JD, CFP, CLU, Senior Vice President, Advanced Sales, Crump Life Insurance ServicesCheck out these other resources:The $15 Million Question: What the One Big Beautiful Bill Act Means for You and Your ClientsOBBBA Summary of Key Changes
In this episode, we chat with Choni Fernández, Chief Sustainability Officer and Customer at PortAventura World, the first carbon-neutral theme park in the world, and now proudly B Corp certified.Choni isn't just ticking ESG boxes, she's leading a cultural shift in how attractions operate. From zero-emissions hotels to renewable energy and deep supply chain work, PortAventura is setting the global standard.In this episode, we dive into the real work behind the headlines. How do you build a sustainability culture that actually sticks? Can you lead without a big green team? And what does digital sustainability really mean?If you're serious about sustainability, or wondering where to start, this is the conversation you need to hear.Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden, with co host Andy Povey and roving reporter Claire Furnival.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on LinkedIn. Show references: PortAventura World website: https://www.portaventuraworld.com/nosotros/trabaja-con-nosotrosChoni Fernández on LinkedIn: https://www.linkedin.com/in/choni-fern%C3%A1ndez-veciana/Choni Fernández is Customer, Sustainability and Communications Director at PortAventura World. With a background in Economics and over a decade at BASF, she joined PortAventura in 2007, where she has led Procurement, Logistics, and Sustainability. She spearheaded the company's sustainability strategy, achieving the milestone of B Corp Certification, and now leads the newly created Customer Department to drive a more customer-centric approach. Choni also serves as Catalonia Delegate at DIRSE and is Chair of the IAAPA EMEA Sustainability Committee. Plus, live from the IAAPA Expo Europe show floor, we catch up with:Jakob Wahl, President & CEO of IAAPAhttps://iaapa.org/https://www.linkedin.com/in/jakob-wahl/Elliot Hall from Expression Capital Partners LLPhttps://expressioncapitalpartners.com/https://www.linkedin.com/in/elliot-h-1b804a6a/Matt Barton, CEO / Co-Founder CurtainUp Ltd. & President of Themed Entertainment Association TEA https://www.curtainup.livehttps://www.linkedin.com/in/matt-barton-99a8039/Melissa Oviedo, Chief Executive Officer, Themed Entertainment Association TEA https://www.teaconnect.org/https://www.linkedin.com/in/melissa-oviedo-ruminot-90a63228/Kevin Murphy, Senior VP, Kraftwerk Living Technologieshttp://www.kraftwerk.athttps://www.linkedin.com/in/kevin-murphy-854439/Jacob Thompson, CX Director, Attractions.io https://attractions.iohttps://www.linkedin.com/in/jacob-thompson-icap-151271149/ Transcriptions: Welcome, skip the queue, to Barcelona.Paul Marden: Welcome to Skip the Queue, the podcast about the world's best attractions and the amazing people that work in them. I'm your host, Paul Marden, and along with my co-host, Andy Povey, and roving reporter Claire Furnival, we're bringing you the latest news from IAAPA Expo Europe in Barcelona.Paul Marden: You join me today tired and just a little bit emotional at the airport after an amazing week at the show.Paul Marden: In this episode, we wrap up our time at IAAPA Expo Europe with a final look back at the show floor buzz. I catch up with Jakob Wahl, Chief Executive Officer of IAAPA, to get his reflections on an unforgettable week, from standout innovations to what's next for the global attractions industry. But first, Andy sits down with Choni Fernandez, Chief Sustainability Officer at PortAventura World, to explore what it really takes to become the first carbon neutral theme park on the planet and why sustainability must be at the heart of guest experience going forward.Andy Povey: So hello, everybody. I'm joined today by Choni Fernandez from PortAventura World. Choni is responsible for sustainability and guest experience and a number of other things, I believe, Choni. Hello and welcome to Skip the Queue. Hello. Choni Fernandez: Thank you very much for your invitation. Andy Povey: So, Choni, you guys at PortAventura World are really leading the industry and probably more than just our industry. In terms of sustainability, you were the first carbon neutral theme park in the world and in '24, the first theme park company to achieve a BCorp certification. Am I right?Choni Fernandez: Yes, you're right. It was, in fact, we are VCOPS since 2022. And yes, we were operational carbon neutral because we reduced our emissions during several years. And after that, we acquired some carbon credits to compensate the result of the balancing emissions. For scope one and two. Yes. So since then we are operational carbon neutral. That is not really an official name, but it's easy to explain what we are doing. Andy Povey: Okay. So what is the official name?Choni Fernandez: The official name, in fact, now that's interesting because it's a big discussion in the European community. We chat the terms we can use or not. In the new CCRG, that is going to change. Some words like green, sustainable, are probably forbidden, words that cannot be used any longer. And you need to speak properly about the impact of your activity without using these words that can lead to a type of greenwashing. And you need to be more clear about when you say, for instance, 'carbon neutral,' you need to say, 'we have reduced emissions, we compensate.' More explanation than just using one word that can be easily misunderstood.Andy Povey: Okay, yeah, yeah. That makes a lot of sense. Just buying carbon credits. You're actually doing something positive. Taking action. Like, is it Europe's largest solar farm?Choni Fernandez: It's the largest solar farm. That was one of the biggest at the source of Europe. And for sure, I guess, is still the biggest in Spain.Andy Povey: The biggest solar farm in Spain.Choni Fernandez: Sorry, in a holiday resort, yes. There are other very big solar plants that they produce energy for third parties, but they are not linked to a tourist industry.Andy Povey: No, that makes absolute sense. So you're generating your own power.Choni Fernandez: We generate 30%. The plant is not big enough and we have some restrictions of the government. So we cannot sell the surplus of energy we produce. So we could only make the plan as big as the low on consumption we have in a period of a year.Andy Povey: That makes absolute sense.Choni Fernandez: So that means that there are several months where we produce 100% energy we need. But then, obviously, in the peak of the season, we need extra energy. We buy from the net, but we always buy green energy from the net, too. Then 100% of the energy we consume is green energy, not coming from non-renewable.Andy Povey: It all becomes much more complicated as you dive into the detail, doesn't it?Choni Fernandez: Yes, yes, yes. Everything is much more complicated. And in Europe, yes, I would say even one step more complicated than the rest of the world because of all the regulations.Andy Povey: So what was it that inspired PortAventura World and how did you persuade PortAventura World to take sustainability so seriously?Choni Fernandez Okay, the history starts really with, I would say, a huge pain point, even when they were designing the park. And it was related to water. We are established in an area where we suffer from water scarcity many periods. So for those designers, they already designed the park with sustainability in mind. So they have created a complex system to recover all water rains in a big tank that is our Mediterranean lake.Andy Povey: Yeah, yeah, yeah.Choni Fernandez: So water was a treasure since the beginning. And they have also in a private-public investment. Take all the gray waters from the park, sending it to a water treatment plant several kilometres far away from the resort, and making the pipe bring the recycled water back to the resort for gardening. So PortAventura was using recycled water since 30 years ago. And that was really the starting point of sustainability at PortAventura. So we start with all the environmental impacts that the activity was going to have. And they created the park open doors in 1995. So in 1997, just two years after that, they have created the Green Team.Choni Fernandez: It's a team from different members of different departments who takes care of the environmental impacts and how they can reduce the use of water, energy and so on. And this team is still working nowadays and takes care of more complex things, certifications, but with the same, I would say, purpose, you know, that is to reduce the environmental impact of the resort, and now we start to regenerate different areas. So it's not producing impact, it's creating positive impact through regeneration.Choni Fernandez: And that was a starting point. But I like to repeat that sustainability has not fixed rules. So that is the story of Pota Aventura, because we are what we are. We are located where we are. But for instance, in the Global Sustainability Committee of IAAPA, SCARBRED was a member of that. And SCARBRED, the sustainability, had not begun for the water scarcity. They don't have this problem.Choni Fernandez: So sustainability there was more linked to the social sustainability, how to integrate communities in the project. So it really depends, again, in that moment, the momentum, you know, that we call. Where you are, who you are, what is your future footprint of your activity in your community and in the environment.Choni Fernandez: So we start with that. And year after year, we consolidate this beginning. So any new activity of PortAventura, it doesn't matter— new hotel, new park, convention centre has always followed the same philosophy that we started in 1997.Andy Povey: Very good.Choni Fernandez: Yes, because I think that this makes the project really coherent, consistent, and resilient. So it's something that we have not done from day to night, you know. It's something that we have. It's like a dish you have cooked in a low, low temperature, you know. Andy Povey: Yeah, yeah, yeah. Slow cooker. Choni Fernandez: Slow cook. That is. Sustainable PortAventura is slow cook. But at the end, you know, the dish is very good cooked and it's good.Andy Povey: Absolutely. And then, as the person responsible for customer experience within PortAventura World, before talking to you, I wouldn't necessarily have put... sustainability and customer experience together in the same group.Choni Fernandez: You're right because, okay, that is something that has changed also through years, you know, so sustainability was linked and happened at PortAventura. It was totally linked to the environmental part. But that is only one third of what sustainability means. Sustainability is also the social impact and obviously the governance.Choni Fernandez: We call also ESG. Okay, it has some difference because it has more financial meaning. But what is clear when you talk, when we talk about sustainability, we talk about the environmental impacts and the social impacts. And the social impacts are the impacts that your activity, our activity has on people. And when we talk about people, we talk about employees, we talk about our community that's surrounding us, we talk about shareholders, we talk about suppliers, and we talk about guests or visitors. And the activity of any company should have a positive impact on these people that are affected by the activity, that they are also called stakeholders.Choni Fernandez: So, and here is the reason why we try to improve every year the guest experience in order to improve this positive impact. And at the end of the day, because we are not NGOs. We strongly believe that a positive impact on the guest experience is going to be translated in future revenues, more attendance for our parks, and makes our resort more resilient because it's more profitable in the long term.Andy Povey: So this really is a sort of a wheel or a cycle. Choni Fernandez: You are right. You are right. You are right. So we really differentiate at PortAventura. I mean, sustainability is also a new angle to see your business. There is the financial angle. And then there is the angle— how your activity affects the difference they hold up. But that is clear that both need to go together. I mean, business and sustainability. In fact... One of the reasons to become a BCorp company is to evolve our mission and vision with a purpose that integrates sustainability in the business model. So it is much easier for us to talk to employees, to talk to suppliers, to talk to guests. About what is the reason why it exists and why it's important to have sustainability included in order, again, to make our business resilient through the past of the years.Andy Povey: So we have a lot of listeners around the world. What would be your advice to someone running a venue that doesn't have the advantage of starting with sustainability right at the heart and from where they started their business? How do you make a start on this?Choni Fernandez: That is a very interesting question. And the first I think any company needs to do is really to understand the stakeholders they are affecting too. Because just with this complete transparent and dialogue with the different stakeholders, you really can understand what is the impact you are producing on them. And from this result, then you know where are your main pain points, where you need to focus first on. Obviously, there are some general rules. Your impact on the environment, as I told you before, normally a new venue has, for sure, clients, or at least customer guests, employees, probably shareholders, and then in another level, suppliers, community, etc.Choni Fernandez: So, and depends what is the situation, you need to start with that. You need to prepare a good analysis because, if not, what could happen? Imagine that you focus a lot on the environmental part and you start with that because you have seen that PortAventura has started with that.Choni Fernandez: But then that is not your problem because you are in an area where your resources are really well controlled or your resort has very good standards, very efficient, because it has done with high technology, but you have an employee problem.Choni Fernandez: You have problems perhaps to attract employees, to retain the talent, or really to make them happy working with you. Then you have to start the sustainability for not the most important topic in your company. So the most important is to understand what the stakeholders need from you and then to prepare. And it's also very interesting, I think, to start, you know, things small.Choni Fernandez: Making small projects that can be consolidated and embedded into the company. Because what is really important in a company is that each department, each area of the company, maintenance, procurement, human resources, marketing, and each of the departments really is doing the part of sustainability they need to, because it is impossible that one person on every team produces all the sustainability that the whole company needs to do.Choni Fernandez: So if sustainability is really not embedded in the activity of each Japan, it's really impossible to be a successful company in terms of sustainability. You know what I mean?Andy Povey: I know exactly what you mean. That rule is so true for so many things, isn't it? You could replace the word sustainability with guest experience or ride safety. Choni Fernandez: Yes, it's the same. Andy Povey: Any number of different things.Choni Fernandez: I always explain when people say, 'but you have done a lot, Choni.' I say, 'no, no, no, no, no.' Choni has not done a lot.Choni Fernandez: Many people are doing a lot, you know. And sustainability managers or directors normally are orchestra directors. But each one needs to play its own instrument so we have a nice music, you know. If not, it does not work at all, you know, like in orchestra. So we need the maintenance guy, really. or the energy manager to really take care of that. And human resources really to prepare inclusivity, et cetera, policies linked to employees. And marketing, doing really an ethic marketing to guests. So, and that is how everyone is really doing a part of the peak and sustainability of the company.Andy Povey: That sounds very familiar and I'm sure for our guests will ring true in many different areas. It's interesting you talk about really understanding where you are. What it is you're doing. We've done some work here in the UK on the sustainability of websites. So by not printing a park map, you obviously save resources, you save paper. But if you put that on a really inefficient webpage, then you're just consuming someone else's electricity. It doesn't make you any more sustainable.Choni Fernandez: And one thing I would like to tell you is that one of the big steps for us was when our investors make the management very clear that investors of the private funds that own PortAventura were asking for sustainable investments. So that was also a way, really, to receive more money from the investors to the owners. And that is very important because when the financial markets really recognise that sustainability is a plus for an investment, then, you know, things change. Things happen. And we had two moments in this company, in my opinion, for us, for sustainability managers, that make this big change in our mindset. Choni Fernandez: One is the world of our shareholders. And that was really a big, big step forward. Because we realised then, 'oh my God, we are sustainable. We can be sustainable. Our sustainability is a lever really to receive more funds to our business.'Choni Fernandez: And the second one was when we have two different businesses, really a B2C— final customer— and a B2E— travel agencies, companies who do their conventions in our convention, et cetera, et cetera. Once upon a time, a company came to PortAventura asking for a quotation for a big convention, European size, very big one.Choni Fernandez: And before receiving the quotation, they asked, 'Please, can you send us your sustainability report?' Because we would like to see if that's the venue where we want to go. Now, everything changed.Andy Povey: Absolutely.Choni Fernandez: Because at first time, sustainability was bringing business to the company. It was not a nice to have, something that we need to have. It was really part of the business. And that changed the history of the, I would say, the sustainability journey of this company when we have both shareholders' commitment and really request to continue on that. And on the other side, we were recognised for our sustainability activity in a business case.Andy Povey: It's very interesting when you get push or pull from both sides. Choni Fernandez: You're right. Then you realise that there is no other way to do that, you know, so you need pushing, pushing.Andy Povey: You're doing a lot of work about education, work, and working with schools, and having to engage them in your journey.Choni Fernandez: That's again the same case, you know. So in our guest segmentation, school groups are one of them. And it is a very important group for us and I guess for other operators too. As we receive many schoolers. But, you know, the teachers, not students, they thought that the trip to PortAventura was really 100% entertainment. And schools were looking for something more cultural, educational.Choni Fernandez: So then, at that moment, we prepare some workshops at the beginning of the day before the park opens. If the park opens at 10, we can deliver a sustainability workshop from 9 to 10. For instance, talking to kids about biodiversity, about waste management, how to produce green energy. So in the solar plant, we don't have only solar panels. We also have some instruments, some elements to explain children how to produce green energy with movement, with wind, with sun, with solar energy. And they can experiment with their hands. With this element, how to produce this green energy. And they understand very well because that is part of the curriculum that they have to study at school. But now they can put it in practice in a different way, in a way... that our industry delivers very well, that is entertainment, you know?Andy Povey: Yes, yeah, yeah.Choni Fernandez: And that is driving more schools to visit us. So again, there is another link with sustainability, more business, more attendance, more revenues.Andy Povey: We're back on the cycle.Choni Fernandez: Yeah, again, the cycle. We close the loop, you know.Andy Povey: Absolutely. Choni, is there something you'd like to leave as a sort of parting message or a final thought to everybody that's listening to the podcast? A single sentence about how they can emulate your success.Choni Fernandez: No, I think that, okay, sometimes in life, you know, for sustainability managers, I mean, and now in the world, perhaps you feel like Talmon, you know, coming up to the river.Andy Povey: Yeah, yeah, yeah.Choni Fernandez: In a difficult situation, but it doesn't matter. So the evidence is so strong that, if you really can close the loop, as we have been talking, if you can really demonstrate and we can close the gap. Between the sustainability impacts and the financial impacts, then sustainability is part of your business. I think that should be the goal— to really don't have sustainability as something nice to have additional to the business. Avoid that at all.Choni Fernandez: Sustainability is part of the business and makes the business more resilient and more profitable in the long term.Andy Povey: Lovely. That's a great message to leave us with. Paul Marden: Now let's hear some of the buzz from the show floor.Claire Furnival: So day three of IAAPA and I've just bumped into Matt Barton. Matt Barton: Hello. Claire Furnival: Matt, you wear many hats.Matt Barton: My day job is I'm the founder and CEO of Curtain Up. I'm also the owner of 7th Sense, a company that makes media servers and pixel management systems. But I'm also the president of the Themed Entertainment Association, better known as the TEA.Claire Furnival: Crumbs, the busy man. I hear you had a party last night. Matt Barton: We did. Yeah, we had a very successful mixer. We have a great relationship with IAAPA and we have a mixer at all of IAAPA's events around the globe. And we bring our members together, usually on the second or third night of the event.Claire Furnival: Anything announced last night at the party?Matt Barton: Yeah, so we announced our next SAIT conference, and SAIT stands for Storytelling, Architecture, Technology equals Experience. So it's a thought leadership conference where we talk about trends in the industry, best practices to follow, that kind of thing. We've just finished our SAIT Asia event just three weeks ago now, and that was in New Zealand this year. And we just last announced that we're going to be in Dubai next year. Again, building on that great relationship we have with IAAPA, we're actually doing it almost like a pre-conference event. So it's tied in with IAAPA Middle East, which is going to be in Abu Dhabi. We're going to be the week before. So people can then come to SAIT, enjoy SAIT with us, and then go straight down to Abu Dhabi for the IAAPA conference.Claire Furnival: What activities is it that the TEA do? What do you offer your members?Matt Barton: So a whole range of things. And what I'm going to do now is introduce our CEO, Melissa. Melissa Oviedo.Claire Furnival: Great to meet you, Melissa. So what is it that TEA offers its members?Melissa Oviedo: We are really the connection community. The connection community for the design, the makers, the builders, the creators. Everybody who delivers world-class experiences around the world, that's really who we are and what we represent. That can be from theme parks to museums to cultural to location-based entertainment. Claire Furnival: So I understand that the TEA does an annual benchmark report. Melissa Oviedo: Yeah, we've just rebranded this. This is the TEA Theme Experience Index. This is the 19th year that we're doing this benchmark study. Yeah, it's really exciting for us. And what this is, is this is the annual attendance report that tracks attendance data from around the globe for the top theme parks, water parks, and museums globally. It really looks at trends, so we can understand where are the guests going, where are they spending their time, how are the parks, especially as they're coming new on the market, how do they influence those trends? And we're actually going to be launching this on October 22nd.Claire Furnival: So a couple of questions spring to mind on that one. So first of all, can anybody access the report?Melissa Oviedo: Yeah, sure can. It's a completely free resource. You can go online. If you're not a member, we just ask for you to fill out a quick form so we know who's downloading the report. And you will have full access to all of the data, and we will have actual books to hand out at IAAPA in Orlando in November.Claire Furnival: The sector's very, very, very lucky to have this piece of research. So can you give us any snippets as to what we might see in the report?Melissa Oviedo: I think you'll see that the theme parks are really consistent. The big players are still the big players with Disney and Universal really driving the... main attendance data. And then China, with Chimalong Park, really still holding rank at number one water park in the world. We're seeing the attendance coming back in a fierce way in China.Melissa Oviedo: Outlook is positive. Overall, though, you'll be able to find in the report a lot of the trends that we're seeing. A lot of what we're not only anticipating in 2025, but in the future as well, with all of the developments that are happening. So, really exciting, this year's report. Claire Furnival: And what about 2026? What does that bring the TEA? Melissa Oviedo: Momentum is high, right? The community continues to look at how they diversify as an organisation or as a business. Theme parks is our core, but we're so much more than just that. So I think you're going to see. More people doing really cool and immersive things in new places. I think the definition of themed entertainment gets broadened and further defined. I think that you're going to see more activity and more collaboration because collaboration is really when the magic happens. And you're going to start to see that even more robustly in 2026 and beyond. Claire Furnival: Sounds exciting. So last thought from you, Matt.Matt Barton: Yeah, I just wanted to touch on a couple of things we've got left in 2025 before we look to 2026. So I mentioned SAIT earlier. We also have our SAIT conference in North America coming up. So that's in October. at Knott's Berry Farm, and that ties in with when we're launching the Global Experience Index. And then in November, we've got our mixer, our international mixer, combined with the IAAPA conference in Orlando. And so on the Tuesday night of IAAPA, we have our international mixer at the Isle of Berk attraction at Epic Universe. We've got the whole land, we've got dinner and drinks, and it's going to be a good one, so make sure you get your tickets in.Claire Furnival: One not to miss. Well, it's fabulous to catch up with both you, Matt, and you, Melissa. So thank you very much for your time.Matt Barton: Thank you.Melissa Oviedo: Thank you so much, Claire.Andy Povey: So we're on day three, and I'm sitting here with Elliot Hall, who's one of the founding partners behind Expression Capital Partners. Elliot, hello. Elliot Hall: Hi, Andy. Good to see you. Andy Povey: For our listeners at home, can you just tell me what Expression Capital Partners do and treat me like an idiot because I really don't understand the world of investment banking and all that kind of stuff.Elliot Hall: Okay, so Expression Capital Partners is the advisory firm to Entertainment Investments 1LP. Which is specialising in the entertainment industry. Andy Povey: Interesting. So I understand you're doing some work with Hasbro and in particular things like Monopoly.Elliot Hall: Yes, yes, yes, absolutely. So we're looking to open monopoly-themed hotels and casinos around the world. Andy Povey: Wow. Elliot Hall: Along with many of the different types of brands, as we're rather across their 1000 plus brands. Andy Povey: I understand there's also some sporting connections. Tell us a little bit about, tell us what you can. Elliot Hall: Yeah, so what we can. We are working with some brands that have relationships and contracts for the IP for UEFA, FIFA and the FA. Yeah, so some really exciting products there and businesses. And we are in a position to be able to sign licenses and lease agreements and so on. And we're looking at bringing all of those brands together, either in the same cluster of IP attractions or within one building under one roof. Andy Povey: So, Elliot, you guys really are the people that are bringing the magic together. The IP, the operators, and then working out how someone funds it all.Elliot Hall: Yes, absolutely, yes. Andy Povey: Fantastic.Claire Furnival: So I'm here talking to Kevin Murphy from Kraftwerk Living Technologies. How are you finding the show this year and what do you see the trends for 2026 for you, Kraftwerk or also the industry?Kevin Murphy: I think in many respects, the trend at the moment is survival, which isn't being negative, but the world is a different place from how it was pre-COVID. The industry, though, is very, very alive. There's a lot happening out there. It's good to see the show for full. We actually tried to get a booth this year and couldn't. Everything had sold out. It's busy. People are wandering around with a very positive vein. But there's no doubt that there's— world tensions and there's problems with investment— and it does affect the industry and you know we're not immune from that. Kevin Murphy: But what's been good about this show is that a lot of the partners and Clients that we're working with are starting to announce their new projects. You have to bear in mind, for us, we do high technology behind the scenes in parks and museums and science centres. We can be working on them for many, many years. So we've had projects that have been brewing and they're just starting to get announced now. So what I'm seeing is, although there's concern about the industry, there is a slightly more positive vein coming through. I think the economy is improving out there, investors are starting to come out, and you can make money out of our industry.Claire Furnival: So what in particular have you got going on in 2026? Anything you can talk about and share with us?Kevin Murphy: Well, we're very, very pleased it's been announced, so I can talk about it. Plopsaland, which is a park in Belgium, are working with Mac. And I'm delighted to see that they've just announced, earlier than we expected, we're still working behind the scenes, but they've now announced their new flying theatre. Which will be ready and prepared at the end of 2026 for the 2027 opening.Claire Furnival: Congratulations, that's really, really exciting news.Kevin Murphy: Sadly, a lot of the other projects, I still can't say too, too much, because they may not have announced.Claire Furnival: Yeah, the dreaded NDAs.Claire Furnival: Just bumped into Jacob from Attractions. io. How's the show been for you?Jacob Thompson: Great. This is my second time at IAAPA in Barcelona. It's been even better than the first time. So the weather's held out. Great conversations, great company. So overall, a success.Claire Furnival: And a little birdie has told me that you have a new feature coming out.Jacob Thompson: That is true. So, yeah, we have launched a new product this month called GX Pulse. And the idea is it's enabling operators to make sense of all the noise of guest reviews and sentiment by breaking... reviews down from TripAdvisor, Google reviews, their own internal platforms to make sense and map that across a guest journey, specifically for attractions. So it's able to understand sentiment across things like queue management, your attractions, your food and beverage, give you scores and benchmark you against other venues. But most importantly, give you actionable insights to make improvements to the guest experience.Claire Furnival: Brilliant use of data there. Really, really, really good. So is this product now launched?Jacob Thompson: Yes, yes it is. So we've been demoing it across some attractions at the trade show floor this week and it's had some really positive feedback. This product is completely separate from our core app platform and experience. So even if you don't have a mobile app and don't need a mobile app, this can be valuable for anybody that is looking to understand the sentiment and experience of their guests across their attractions.Claire Furnival: Fabulous. Guest will be seeing you in IAAPA Orlando.Jacob Thompson: Yes, and I heard there's going to be a great party hosted by Skip the Queue.Claire Furnival: I'm not sure we'll be hosting a party, but we'll certainly be partying.Jacob Thompson: Well, I'll be there to join you nonetheless.Paul Marden: So we're here for the final day of IAAPA Expo Europe. I've had a whale of a time and I'm sat here with Jakob Wahl, who amazingly, considering three days into this fantastic expo, is still looking fresh and bright. Jakob, please introduce yourself for our listeners who may not know you.Jakob Wahl: I'm president and CEO of IAAPA, the Global Association for the Attractions Industry. I've done that now for two and a half years, but in total I've been with IAPA for, I think, nearly 15 years.Paul Marden: Wow, so man and boy almost.Jakob Wahl: Yeah, you know, and I always say the kid in the candy store— I love doing what we do and bringing people together.Paul Marden: How could you not? So this is my first IAAPA. It has been fantastic and stood on the show floor. I think it was yesterday. I was on my own, done so many interviews. I've been bouncing around, but I just had a few minutes by myself and just stood in the middle of it all. Totally is like being a kid in a candy store, the Willy Wonka moment isn't it? Of what this place is like, because it is so fantastic.Jakob Wahl: It is and the most wonderful thing about it is, you know, we as an association, we create a framework, but it is actually all of you, our members, who fill it with life. Because everybody comes together. It's just a massive class reunion. People know each other. And the best thing about it is they're all willing to help and support each other. So obviously, the trade show floor is one component, but we have all those networking sessions, the education sessions, safety corners, we have places where people can exchange, depending on what they work in or where they work, and everybody comes together to share. That is so wonderful, because it's not only family-owned parks, small parks, big parks, but it's also the big private equity corporate players. They're all here to really benefit from this platform, and that fills me with pride.Paul Marden: Good. So, as the week draws to a close, what's been the real highlights for you?Jakob Wahl: How much time do I have? First of all, the people. It's always the people. It's, you know, for me, it's my team coming together from all around the world, putting this together. And then it's... the people coming and creating those education sessions, creating those moments together, sharing their knowledge. That is just wonderful. There's not one specific moment like that, but it happens all the time. Jakob Wahl: And then one of the highlights for me is always, always, always the opening reception. That is our Tuesday night event, which took place at Tibidabo, this classic historic amusement park on top of Barcelona. We were a little bit concerned Monday. Will it rain? Will it not rain? So we had to rent tents to make sure that everybody will stay dry. And what happens if you're intense? Obviously, it doesn't rain. Jakob Wahl: There was an expensive insurance, but it turned out to be exactly that evening. And we have been to Barcelona three times now. We have been to the Tibidabo three times and I think I can be pretty sure that when we go back to Barcelona in three years, we will also go again to Tibidabo because, you know, it's just this evening filled with magic and good people.Paul Marden: Excellent. You've had some time wandering the show floors, I'm sure, talking to suppliers, getting a feel for what's happening in the industry. What have you heard from the show floor that you think is going to influence the sector over the year ahead?Jakob Wahl: I would have loved to ask you that question, actually. What is your impression?Paul Marden: Oh, the blending of tech with real life I find really interesting. We all want to take our kids to attractions because we want to pull them away from their screens. But there's got to be a hook, I think. And in many cases, there are rides or there are amusements of some form that is a skillful blending of that tech with an in-life, in-real-life experience that I think is the hook to get the kids in. But then we're still wrenching them away from the screens. They're doing something for real with family.Jakob Wahl: Yeah, I think technology enhances the experience. It doesn't replace the experience. I think that is something which is very clear on the show floor, that there are different ways of how you can combine existing attractions with new technology. And we sometimes call it fusion attractions, where you bring several elements into play with each other. And I think that is very important. What we have seen also is an increase in what I would call smart technology. How can you use technology... to improve the guest flow, to make it even smoother. We all want to have a smooth process. It should be easy on the phone. All those things, besides the classic coasters and water slides and inflatables, that is, I think, some area which has really grown on our trade show floor over the past years.Paul Marden: Yeah, absolutely. If you can smooth that process from the moment that they hit the website all the way through, getting them to the experience and then back out the other side and encouraging them to want to return again is really important, isn't it?Jakob Wahl: And the same is for operations and maintenance, the front of house for the customer, but also the back of house. And we learned some fascinating things. We talked in our leadership breakfast with the CEO of a large park group, and he said, 'There are tools that can now predict 93% of the attendance of every day.' And that is just fascinating because that helps operational planning, that helps food and beverage planning, that helps all those aspects in running a park successfully or running an attraction successfully.Paul Marden: Absolutely. So, as we come to the end of IAAPA Expo Europe, there are many US listeners, I'm sure, also quite a few Brits as well, anticipating IAAPA Expo Orlando in November. Have you got any insider tips or things that we can look forward to in Orlando? Jakob Wahl: I can say it will be epic. There's quite a significant theme park which opened this year, Epic Universe, which is just down the road from the convention centre.Jakob Wahl: And we actually have not only... Mark Woodbury is speaking in our keynote in our leadership breakfast. But we also have privatised the park on Thursday evening for the IAAPA Celebrates for four hours. So it is Epic Universe, just for IAAPA members, which will be amazing. I've had the luck to visit the park several times. And I can only tell you, you know, you should be there. The evening before the show opens on Monday, IAAPA has the Legends event, the honorary evening for the Hall of Fame. And this year we're actually inducting five inductees. Among them is Dolly Parton. So if you have ever wanted to meet Dolly Parton. Paul Marden: The real Dolly Parton. Wow.Jakob Wahl: Yeah, Dolly Parton is getting into the IAAPA Hall of Fame, besides some other really fantastic candidates or inductees. And she will be there to receive that accolade. And as you said, you have many British listeners. Next year, IAAPA Expo Europe is in London.Paul Marden: Now, I'd quite like to do an edit for my family that might be listening, because that did sound quite epic. And we need to be absolutely clear that there's lots of hard work to be done in Orlando, as well as enjoying ourselves at Epic and seeing Dolly Parton.Jakob Wahl: Yeah, I'm pretty sure we need to Skip the Queue on site for a podcast from Orlando.Paul Marden: Oh, there we go. There we go. I think we should end it there. Jakob, it has been delightful to meet you. I've really enjoyed it. I'm so grateful for being invited to come to IAAPA this year. Bring the podcast here. I've had so much fun. I've learned so much. It's been wonderful. Thank you.Jakob Wahl: Oh, we love what you do. Thank you, you know, for making the attractions industry present in the digital space. And we are all great listeners of your podcast. So thank you for what you do for us.Paul Marden: Wow, what a week. A massive thank you to IAAPA for hosting us in Barcelona. It was an incredible few days of connection, innovation, and inspiration. We've absolutely loved being part of it. And who knows, maybe we'll see you again sooner than you think. If you liked today's episode, please like us or leave a comment on your podcast platform. It really does help people to find us. And lastly, thank you to all of the team that made these daily episodes and today's wrap-up session. A possibility without the team it could not have been possible to have done this— thank you to Emily and Sami at Plaster, Steve at Folland Co. Wenayn, Claire, and Andy back at Skip the Queue HQ. It has been a delight to be with you and I look forward to seeing you again next week. The 2025 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsTake the Rubber Cheese Visitor Attraction Website Survey Report
Cybersecurity isn't just firewalls and tech jargon—it's people, habits, and everyday choices. Kicking off National Cybersecurity Awareness Month, we bring together two voices who live this every day: Michael Nouguier, Partner, Cybersecurity Services at Richey May, and Tony Rehmer, Senior VP of IT at Children's Miracle Network Hospitals (CMN Hospitals). Their message is clear: strong security starts with culture.Tony sets the tone early: “We take a major part, but it is everyone.” In other words, security isn't a back-office task—it's a shared responsibility. With hospitals, HIPAA, and multi-state operations in the mix, CMN Hospitals treats staff as the front line. That means training that actually sticks: shorter, “microlearning” nudges delivered through internal channels, real examples, and peer-to-peer conversations. As Tony puts it, “We never, ever shame a person.” Instead, they use supportive coaching after incidents to encourage fast reporting and continuous learning.Michael maps the big picture. Attacks have matured, and wishful thinking won't cut it. “Hope has then become a liability when it's your only defense.” The antidote? Make security part of the mission—top-down and day-to-day. That looks like updating mission statements (“do the work securely”), enabling multifactor for everyone (leaders included), and building a culture where staff quickly raise their hand when something feels off. He provides memorable visual: “Everybody needs a pitchfork… so they can do what they need to do to protect your organization.”The conversation gets real with a story from CMN Hospitals at the start of COVID-19. Threat actors bought credentials on the dark web, slipped into a mailbox, swapped a message body for malware, and re-sent it. Because staff had been invited into the security effort, the team was alerted within five minutes. That fast reporting changed the outcome. Culture wasn't a slogan; it was the safety net.Both guests agree: this is ongoing work. Threats keep shifting—from credit cards to ransomware and data theft—so messaging, training, and audience targeting must evolve too. Practically, that means appointing security champions, aligning IT with communications pros who can translate across departments, and weaving security into leadership conversations and board funding decisions.Takeaways you can use: treat people as partners, keep learning in snackable moments, celebrate fast reporting, and put “securely” in your strategy—not just in your tech stack.Find us Live daily on YouTube!Find us Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show
One of our most popular episodes ever was our very first episode with Mike Shady, so we're bringing it back in celebration of our two-year anniversary to make sure everyone has a chance to hear this timeless gold from Mike - because every step up the customer loyalty ladder builds trust, but one misstep can send you crashing to the ground.Join hosts Chuck Moxley and Nick Paladino as they revisit their debut episode featuring Mike Shady, former Senior VP of Online at Lowe's and 15-year Home Depot veteran. Now Chief Digital Officer at Staples, Mike shares hard-earned wisdom about creating frictionless experiences when digital and physical worlds collide. From appliance delivery disasters to JavaScript crashes that break add-to-cart buttons, this episode reveals why being your own customer is essential for identifying friction.Key Actionable Takeaways:Be your own customer and shop your own site regularly - The easiest way to identify friction is to experience your customer journey firsthand, from purchase through deliveryCreate different digital experiences for different customer segments - Pros shop completely differently than DIY customers and need tailored functionality like reorder capabilities and bulk purchasing toolsBuild systems to catch problems before they impact customers - Thousands of things can go wrong with major e-commerce sites, so proactive monitoring and quick recovery capabilities are essentialWant more tips and strategies about creating frictionless digital experiences? Subscribe to our newsletter!https://www.thefrictionlessexperience.com/frictionless/Download the Black Friday/Cyber Monday eBook: http://bluetriangle.com/ebookMike Shady's LinkedIn: https://www.linkedin.com/in/mike-shady/Nick Paladino's LinkedIn: https://linkedin.com/in/npaladinoChuck Moxley's LinkedIn: https://linkedin.com/in/chuck-moxleyChapters:(00:00) Introduction(03:00) Mike's background at Lowe's, Home Depot, and customer-first mentality(06:00) Defining site aesthetics and the importance of functionality(09:00) Being your own customer - The power of shopping your own site(12:00) The customer loyalty ladder analogy - Higher climbs mean harder falls(15:00) Creating separate experiences for pros vs DIY customers(17:00) Measuring impact when all five friction forces are changing(20:00) Real-world example - When releases look great but break checkout(24:00) Success story - Finding and fixing friction that was hiding products(26:00) What companies get wrong - Thinking they know best without testing(28:00) The importance of using customer terminology, not vendor jargon(32:00) Visual search solutions and vocabulary challenges(36:00) JavaScript crash example and site reliability engineering(38:00) Proactive friction identification and conversion funnel improvements(41:00) Common misconceptions about knowing what customers want(43:00) Vendor terminology vs customer language challenges(46:00) Final thoughts on customer focus and being ready for problems(48:00) Conclusion
In this episode of Lessons in Leadership, Steve Adubato is joined by John Fanta, Play-by-Play Broadcaster and Reporter, FOX Sports, who talks about his leadership journey and his experience as a national college basketball broadcaster, reporter, and writer for FOX Sports. Then, Steve and Mary Gamba talk with Aisha Thomas-Petit, Senior VP and Chief Human … Continue reading Lessons in Leadership: John Fanta and Aisha Thomas-Petit
NH Business Review editors sit down with Bob Magan, Senior VP & Senior Wealth Management Officer at Bank of New Hampshire, to discuss the bank's community initiatives, wealth management trends and solutions, as well as advice and insight on fiscal responsibility and how it differs among generations.This episode is brought to you by Bank of New Hampshire. We build lasting partnerships that fuel growth and strengthen communities. Visit bnh.bank.
How do you lead through culture shifts, acquisitions, and organizational change, without losing sight of people? In this episode, Adan Pope, Senior VP at TAG, shares insights on leadership during high-stakes transitions. From building tension maps to understanding organizational dynamics, his perspective highlights how leaders can turn uncertainty into clarity and growth. This conversation is a masterclass in leading with methodology, empathy, and foresight during times of change.
Too many high-performers get stuck in overthinking. They let opportunities pass, waiting for the “perfect time.”John Donnelly knows this firsthand. From leading through the 2008 mortgage crash to climbing Mount Kilimanjaro at 50, John built his career and life on one principle: say yes until you have to say no.In today's episode, you'll learn how saying yes more often can unlock opportunities, deepen your self-awareness, and help you prepare for your own “mountain.”We'll cover how John leads with curiosity in a structured industry, why self-awareness is the ultimate ROI, how to gamify big goals like Kilimanjaro, and the practical ways you can start saying yes to growth, even when fear says no.---------------------About the Guest: John Donnelly is the Senior VP of Sales at Service First Mortgage, where he has led through industry highs, the 2008 financial crash, and ongoing disruption from technology and AI. Beyond his decades in leadership, John is a lifelong learner and adventurer, most recently proving it by climbing Mount Kilimanjaro at 50. His motto: say yes until you have to say no.About the Episode: Growth isn't about waiting for the perfect time, it's about saying yes, taking action, and learning as you go.In this episode of the GrowthReady Podcast, Steve Mellor sits down with John Donnelly to explore how saying yes can unlock opportunities, build self-awareness, and lead to transformational growth. From stories of leading teams through chaos to personal lessons gained on Kilimanjaro, John shares how curiosity, consistency, and conscious action create unstoppable momentum.Key Topics & ThemesWhat it means to say yes until you must say noLeading through crisis: lessons from the 2008 mortgage collapseWhy curiosity beats certainty in leadershipHow a 12-hour walk sparked self-awareness and life-changing goalsThe preparation and lessons from climbing Mount KilimanjaroWhy consistency matters more than perfectionTurning ceilings into floors: leading with legacy for your family and teamLinks & Resources MentionedConnect with John Donnelly on LinkedIn → https://www.linkedin.com/in/thejohndonnelly/Learn more about Service First Mortgage → https://playbig.mortgage/Follow Steve Mellor → LinkedIn | Instagram---------------------This podcast was produced on Riverside and released via Buzzsprout#GrowthReadyPodcast #Leadership #SayYes #HighPerformance #PersonalGrowth #SelfAwareness #TakeAction #MindsetMatters #Kilimanjaro #AdaptabilitySend us a textSupport the showSign up for the monthly newsletter with Steve and GrowthReady (formerly known as Career Competitor) by providing your details here - Request to become part of our community Also be sure to give him and the show a follow on Instagram @coachstevemellor
This week, Michael Bull, CCIM, is joined by Ed Pierzak, Senior VP of Research with NAREIT, to explore the current landscape of Real Estate Investment Trusts (REITs) amidst a fluctuating commercial real estate market. They discuss the performance of REITs in light of rising interest rates, operational metrics, and the implications of recent market changes. Ed also shares insights from NAREIT's latest reports, as well as his thoughts on bifurcation within the office sector and the potential for REITs to capitalize on acquisition opportunities as the market evolves. Tune in to gain valuable perspectives on how REITs can fit into your investment strategy and the outlook for the commercial real estate sector. Bull Realty - Customized Asset & Occupancy Solutions: https://www.bullrealty.com/ Commercial Agent Success Strategies - The ultimate commercial broker training resource: https://www.commercialagentsuccess.com/ Watch the video versions of our show on YouTube! https://www.youtube.com/c/Commercialrealestate
Sandra Johnson, Senior VP of client services at CliniComp, discusses the findings from a survey commissioned to explore the support for AI by hospital CIOs. While 80% view AI implementation as a priority, less than half have actually implemented AI tools, which is attributed to privacy concerns and the limitations of legacy systems. There was a strong desire for AI solutions to be embedded within existing systems to avoid the complexity of integrating third-party applications. The goal is to improve data exchange and interoperability to bring the focus back on the patient and improving outcomes. Sandra explains, "The survey painted a really clear picture. Hospital CIOs are not asking if AI should be a part of their strategy, but more about how to implement it. There's a lot of support for AI adoption now, and the use cases that come first and foremost are reducing administrative burden and streamlining workflows. The survey showed that 80% of CIOs are looking to automate administrative tasks as one of their top three priorities." "That really signals a shift towards using technology not just for innovation's sake, but with a focused goal. And that's to free up providers to spend more time with the patients. I think the other thing the survey pointed out is that there's a real desire for AI to be embedded within the EHR. CIOs don't want to have another layer of complexity with third-party bolt-ons. They really want an integrated solution that is reliable, scalable, and sustainable." #AIinHealthcare #HealthcareAI #HealthITAutomation #AmbientAI #ClinicalAutomation #HealthcareLeadership #CIOInsights #HealthSystemStrategy #HospitalInnovation #HealthTechStrategy CliniComp.com Listen to the podcast here
Sandra Johnson, Senior VP of client services at CliniComp, discusses the findings from a survey commissioned to explore the support for AI by hospital CIOs. While 80% view AI implementation as a priority, less than half have actually implemented AI tools, which is attributed to privacy concerns and the limitations of legacy systems. There was a strong desire for AI solutions to be embedded within existing systems to avoid the complexity of integrating third-party applications. The goal is to improve data exchange and interoperability to bring the focus back on the patient and improving outcomes. Sandra explains, "The survey painted a really clear picture. Hospital CIOs are not asking if AI should be a part of their strategy, but more about how to implement it. There's a lot of support for AI adoption now, and the use cases that come first and foremost are reducing administrative burden and streamlining workflows. The survey showed that 80% of CIOs are looking to automate administrative tasks as one of their top three priorities." "That really signals a shift towards using technology not just for innovation's sake, but with a focused goal. And that's to free up providers to spend more time with the patients. I think the other thing the survey pointed out is that there's a real desire for AI to be embedded within the EHR. CIOs don't want to have another layer of complexity with third-party bolt-ons. They really want an integrated solution that is reliable, scalable, and sustainable." #AIinHealthcare #HealthcareAI #HealthITAutomation #AmbientAI #ClinicalAutomation #HealthcareLeadership #CIOInsights #HealthSystemStrategy #HospitalInnovation #HealthTechStrategy CliniComp.com Download the transcript here
We are continuing our conversation with Nevine White, Senior VP of Finance at Greater Technology Together and a member of the Beyond Budgeting Round Table. Nevine has spent nearly two decades guiding organizations through the shift from rigid annual budgets to adaptive, rolling financial frameworks that enable true business agility.In this episode, Nevine discusses the shift from traditional budgeting to agile financial planning, highlighting the benefits of continuous planning, operational agility, and real-time decision-making. She details the challenges and successes of implementing these changes, including the breakdown of old processes and the empowerment of frontline leaders. Nevine also shares insights into handling project funding, resource allocation, and fostering collaborative decision-making. Her approach showcases how rethinking budget processes can enhance creativity, collaboration, and agility in organizations.00:00 Introduction to Agile Tales02:05 Transforming Financial Planning03:18 Empowering Decision-Making04:39 Navigating System Infrastructure06:46 Changing Corporate Conversations09:46 Handling Change Fatigue13:11 Efficient Forecasting and Planning17:29 Dynamic Decision-Making27:39 Capital Investment Strategies28:20 ConclusionNevine's insights highlight that there's no one-size-fits-all playbook for financial agility. Instead, transformation requires experimentation, iteration, and courage to question the sacred cows of yearly budgets. Her experiences demonstrate how finance - often seen as the last function to change - can become a catalyst for business agility, resilience, and innovation.About Nevine White:Beginning her 35-year career in telecom engineering, Nevine moved on to leading the FP&A function for TW Telecom for two decades. There she championed powerful changes in financial planning that enabled an agile and effective management structure by eliminating traditional budgets. After the sale of the company, Nevine continued this work with Live Future Ready, leveraging her experience to support organizations in their financial transformation efforts across various industries. In 2019, Nevine joined Hargray Communications Group as the VP Accounting, before taking on building the Finance and Administrative functions for a broadband start-up. She is currently the Senior Vice President of Finance at Greater Technology Together, a leading network and security as a service firm. Recognized for her experience in finance agility and building effective teams, she has been featured at conferences and on podcasts, and enjoys sharing her learnings and experiences with all who are seeking to meaningfully change and enable their teams. You can follow Nevine on LinkedIn at https://www.linkedin.com/in/nevinewhite/Podcast music courtesy of www.purple-planet.comVisit us at https://www.ouragiletales.com/about
One by one, companies are mandating their employees to kiss their hybrid work-from-home model goodbye and head back into the office. But what once was before the pandemic rocked society's work-life balance, is no longer, and companies need to take the extra mile to ensure their offices pose as a productive workspace for their employees to thrive in.Host of In This Economy!? Mike Eppel speaks to Sarah Bramley, Senior VP, Workplace Advisory for Colliers Canada. She co-authored a recent report that detailed the relationship between a great office space and increased productivity. We love feedback at The Big Story, as well as suggestions for future episodes. You can find us:Through email at hello@thebigstorypodcast.ca Or @thebigstoryfpn on Twitter
GANJ COO Steven Puchik & St. Joseph's Health Foundation Senior VP & CDO Robert Budelman join Sid to discuss an upcoming benefit concert supporting St. Joseph's Health Foundation. The event will take place next Friday night at Annunciation Hall at St. Elizabeth University in Morristown, New Jersey. The concert honors the memories of Steven's nephew, Ryan. Steven shares his preparations for the concert, including performances of songs from the Great American Songbook and Italian Neapolitan songs. Budelman highlights the hospital's efforts in treating heart disease and other specialties. Tickets for the event are available at givetostjosephs.org. Learn more about your ad choices. Visit megaphone.fm/adchoices
Mark Utting, Senior VP of Investor Relations, provides an update on the company's Cordero Project in Mexico as it continues to produce gold at it recently acquired Porcupine asset near Timmins, Ontario. He shares some insights into exploration at Porcupine and where the company thinks it can continue to unlock mineralization.
On today's episode, Dr. Mark Costes sits down with the multifaceted Jessica Woods—MPH, RDH, and Senior VP at BlueCheck Dental—for a lively and unexpected conversation straight from Thrive Live in Las Vegas. Jessica discusses her role in bringing Blue Check to the market, a protein-based diagnostic product that helps detect early demineralization and promotes minimally invasive dentistry. Beyond teeth, Jessica shares her passion for wine and cheese, detailing her journey from clinical hygiene to becoming a certified sommelier and cheese professional. They chat about the science behind terroir in cheese, building a catering company from scratch, and finding joy (and flavor) outside of dentistry. It's an energizing look at blending clinical excellence with creative expression. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://dentalhygienedirect.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
Today's episode features Paul Knowlton, Senior VP of Sales at PEAC Solutions. With deep experience in equipment financing and a keen understanding of today's credit landscape, Paul joins us to unpack the real mechanics of financing your next equipment purchase. We'll talk leasing vs. buying, how to think about preserving cash, when to use a line of credit, and how SBA options can play a role. Paul also shares how PEAC evaluates deals today—including their flexible “C” credit approval program—and what shop owners need to know about the new tax bill and its implications for capital equipment decisions. Whether you're a seasoned operator or a first-time buyer evaluating your options, this one is packed with insight you can take to the bank—literally. Connect with Paul: Website: https://peacsolutions.com/ Social: https://www.linkedin.com/in/paul-knowlton-5817b5a/ Email: pknowlton@peacsolutions.com This episode is sponsored by: Hunter Engineering Considering getting into the ADAS calibrations business? Then consider visiting Hunter Engineering's centralized ADAS Information Hub learning resource and take advantage of a large library of easy-to-digest videos, insightful articles, interactive training modules, educational tools and much more, covering all aspects of the business of calibration. The ADAS calibrations market is large and getting larger. Schedule a demo at https://www.hunter.com/alignment-machines/hawkeye-elite/?#overview.
Social media is one of the most powerful ways for health coaches to build trust, attract clients, and share their authentic message—but without the right tools, it can feel overwhelming. On today's episode, we're joined by Alexandra Spina, Senior VP of Strategy & Artificial Intelligence at the Integrative Health Practitioner Institute. Together, we dive into how coaches can simplify social media and use it as a tool for connection instead of stress. Alexandra also shares the inspiration behind the new Social Media Toolkit for IHP coaches—designed to remove guesswork, reduce fear, and provide easy-to-use templates, strategies, and tutorials. She explains why authenticity, vulnerability, and consistency matter far more than perfection—and how even small, simple steps can make a huge impact. If you want to learn how to leverage social media with ease, show up authentically, and begin growing your coaching practice with confidence, tune in to today's Integrative #HealthCoachSuccess episode 403. - - - Listen or Watch At: IHP.Coach/403 - - - Dr. Cabral's Book, The Rain Barrel Effect: https://amzn.to/2H0W7Ge - - - Become an Integrative Health Practitioner: https://integrativehealthpractitioner.org
In this episode of Menttium Matters, host Solveig Brown sits down with Dr. Dell Birch, Senior VP of Corporate Strategy and Technology Operations, to discuss essential leadership strategies for today's challenging business environment. Dell shares insights on developing the thought leadership and managerial courage needed to thrive when patience for problem-solving has diminished and decisions must be made quickly. Key topics include: The "new normal" and why traditional approaches no longer work Developing an owner-operator mindset and scenario planning skills The critical importance of managerial courage in uncertain times Best practices for navigating mergers and acquisitions from both sides Leadership wisdom for creating psychological safety while driving results Whether you're a seasoned executive or emerging leader, Dell's 20+ years of M&A experience and strategic leadership provide actionable frameworks for succeeding in today's fast-paced, high-pressure business landscape.
President Trump wants a new census that excludes undocumented immigrants and reflects post-election data. But experts say such a change would require congressional approval and disrupt years of planning for the 2030 count. Here to consider whether the proposal is even feasible and how it could reshape the $2.8 trillion in federal funding tied to census data are Meeta Anand and Howard Feinberg. Ms. Anand is Senior Director, Census and Data Equity, at The Leadership Conference on Civil and Human Rights. Mr. Feinberg is co-director of The Census Project and Senior VP for Advocacy at the Insights Association.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
El que no aplique IA va a tener un gap brutal de productividad frente a quien sí lo haga. En este segundo episodio de Perspectives, hablamos con Leandro Cuccioli, Senior VP de Mercado Libre, sobre cómo lo que te va a dejar fuera no es la tecnología, sino el no saber usarla. Hablamos sobre: -Cómo manejar expectativas con stakeholders en compañías grandes. -Lo que nadie habla de IA y lo que en verdad debería preocuparte. -¿Puede la IA ayudarte a decidir si vale la pena invertir en una compañía? -Principios no tan obvios para evaluar equipos y evitar morir en el “valle de la muerte”. Esta miniserie fue grabada en Perspectives, un evento de Collective Academy que reúne a líderes de diferentes industrias para discutir sobre inteligencia artificial y su impacto en el futuro de las organizaciones. Esperamos que encuentres tanto valor como nosotros lo hicimos. ----- Outsiders es el programa dónde te enseño a hacer más dinero haciendo lo que amas hacer para que tengas menos preocupaciones e incertidumbre. Habla conmigo o con alguien del equipo y descubre si Outsiders es para ti. Agenda tu llamada entrando aquí: dementes.mx/llamadaoutsiders
Chris O'Leary, Senior VP, Global Operations at The Soufan Group, appeared on Katy Tur Reports and claimed most political violence in America has been from the left. IT IS A LIE!Subscribe to our Newsletter:https://politicsdoneright.com/newsletterPurchase our Books: As I See It: https://amzn.to/3XpvW5o How To Make AmericaUtopia: https://amzn.to/3VKVFnG It's Worth It: https://amzn.to/3VFByXP Lose Weight And BeFit Now: https://amzn.to/3xiQK3K Tribulations of anAfro-Latino Caribbean man: https://amzn.to/4c09rbE
What really went wrong with global politics? Emma welcomes Brink Lindsey, Senior VP at the Niskanen Center and author of The Captured Economy: How the Powerful Enrich Themselves, Slow Down Growth, and Increase Inequality. Lindsey traces how politics, culture, and economics became unstable, from the development of liberal capitalism since the 1990s to the resulting rise of right-wing populism. He explores the contradictory ways this crisis manifests in society and culture, and how individuals and societies might chart a way out.What Could Go Right? is produced by The Progress Network and The Podglomerate.For transcripts, to join the newsletter, and for more information, visit: theprogressnetwork.orgWatch the podcast on YouTube: https://www.youtube.com/theprogressnetworkAnd follow us on X, Instagram, Facebook, TikTok: @progressntwrk Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of Franchise Marketing Radio, Lee Kantor interviews Colt Florence, Senior VP of Franchise Development at Five Star Franchising. Colt shares insights into Five Star's strategy for building a portfolio of home service brands, their approach to franchisee recruitment, and how franchisee expectations have evolved. He discusses the impact of economic trends on […]
In this episode, Ben Markland sits down with Terry Ward, Senior VP of Sales at United Vision Plan, live from the ICMG Conference in Tampa, Florida. With over 40 years of experience in the vision benefits industry, Terry shares his journey and how technology, consumer expectations, and transparency are reshaping the way benefits are delivered. From the evolution of vision care to the rise of digital platforms, Terry offers a fresh perspective on leadership, adaptability, and meeting today's industry challenges head-on.
The hybrid work revolution isn't coming—it's already here. This revealing conversation with Jenny Mobius, Senior VP at SKEDDA and host of the Heroes of Hybrid Work podcast, cuts through the noise with hard data confirming what forward-thinking leaders already know: hybrid work delivers better results for both employees and organizations.Click HERE for Part 2 of our interview with Jenny MoebiusClick HERE for the Hybrid Work "grader"Click HERE for the "Heroes of Hybrid Work" podcastClick HERE for the report on the Hybrid Work DebateClick HERE to learn about LoomClick HERE for Skedda's websiteClick HERE for Jenny's LinkedIn profileHERE ARE MORE RESOURCES FROM REAL GOOD VENTURES:Never miss a good opportunity to learn from a bad boss...Click HERE to get your very own Reference Profile. We use The Predictive Index as our analytics platform so you know it's validated and reliable. Your Reference Profile informs you of your needs, behaviors, and the nuances of what we call your Behavioral DNA. It also explains your work style, your strengths, and even the common traps in which you may find yourself. It's a great tool to share with friends, family, and co-workers.Follow us on Instagram HERE and make sure to share with your network!Follow us on Twitter HERE and make sure to share with your network!Provide your feedback HERE, please! We love to hear from our listeners and welcome your thoughts and ideas about how to improve the podcast and even suggest topics and ideas for future episodes.Visit us at www.realgoodventures.com. We are a Talent Optimization consultancy specializing in people and business execution analytics. Real Good Ventures was founded by Sara Best and John Broer who are both Certified Talent Optimization Consultants with over 50 years of combined consulting and organizational performance experience. Sara is also certified in EQi 2.0. RGV is also a Certified Partner of Line-of-Sight, a powerful organizational health and execution platform. RGV is known for its work in leadership development, executive coaching, and what we call organizational rebuild where we bring all our tools together to diagnose an organization's present state and how to grow toward a stronger future state. Send us a text
In this episode of Learning Matters, host Doug Wooldridge sits down with Colin Platt, Senior VP and National Training Leader at Aon, to explore the future of Learning and Development.Colin shares how Aon is aligning L&D with business strategy, moving beyond checkbox training, and investing in both technical and people skills to help colleagues truly level up. We also discuss how Aon is using AI with tools like AonChat GBT, why leadership buy-in is critical, and what priorities are shaping the next chapter of workplace learning.
When you're one of the few, or the only Black man in the room, leadership comes with a unique mix of visibility and isolation. Every achievement is on display. Every mistake is magnified. And the pressure to be “twice as good” can feel relentless.In this special episode, our host Stephen A. Hart sits down with Alfred Edmond Jr., Senior VP & Executive Editor-at-Large at Black Enterprise, to talk about the realities behind the title, how to handle hyper-visibility, combat the loneliness of leadership, and turn scrutiny into an advantage.Whether you're already in the C-suite or working your way up, Alfred shares insights from decades of leadership and storytelling that will help you navigate the spotlight with confidence, build the right peer network, and create lasting impact.This conversation also spotlights the upcoming BE XCEL Summit, where Black men in leadership come together to connect, learn, and grow. If you've ever felt alone at the top, this is the community you've been waiting for.Learn more about the Summit:https://www.blackenterprise.com/xcel-summit-for-men-2025/Use Coupon Code: ALFRED for a $100 discount.Subscribe to our YouTube to watch the full episode of this conversation on video: https://www.youtube.com/@BlackSuccessPod#IAmBlackSuccess #BlackMen #BlackLeaders #BlackEntrepreneursAbout I Am Black Success® I Am Black Success® is a podcast featuring conversations with trailblazing Black leaders, entrepreneurs, creators, and changemakers. With 200+ episodes, the show documents Black stories and explores the strategies, lessons, and tools that fuel excellence, leadership, and legacy. Stay connected: Subscribe wherever you listen to podcasts Watch full episodes on YouTube Learn more at iamblacksuccess.com
The future of AI in healthcare supply chain isn't just about smarter tools—it's about building a smarter system that delivers results. On this episode of Power Supply, we're joined by Cherie Brinkerhoff, Senior VP of Supply Chain Solutions at Ryder System, to talk about how AI transformation impacts not just technology, but the processes, people, and partnerships behind supply chain success. From large language models and their limitations to the rise of agentic AI built on specific data sets, Cherie shares how organizations can scale AI responsibly while keeping security front and center. Whether it's supporting research, easing administrative pain points, or creating secure pathways for providers and suppliers to share data, this conversation reveals how AI can drive real change where it matters most. If you've been wondering what AI can realistically do for your supply chain today, don't miss this conversation! Once you complete the interview, jump on over to the link below to take a short quiz and download your CEC certificate for 0.5 CECs! – https://www.flexiquiz.com/SC/N/ps15-04 #PowerSupply #Podcast #AHRMM #HealthcareSupplyChain #SupplyChain #AI #AITransformations #Technology #SmarterTools #Data
Today's guest is Mark J. Higgins, a Senior VP for IFA Institutional, where he focuses on providing advisory services to institutions. He's also the author of Investing in U.S. Financial History: Understanding the Past to Forecast the Future, which is one of my favorite books on financial history. In today's episode, Mark explores the parallels between historical financial crises and today's economic landscape. He touches on the disturbing trends in private markets, the ethics of asset management, the evolution of U.S. debt, the future of the U.S. dollar, and more. (0:00) Starts (1:23) Mark Higgins' financial history insights (2:19) History of insider trading (4:14) Historical perspective on debt and reserve currencies (19:49) Gold, Bitcoin, and the evolution of financial markets (26:16) Passive vs. active management and private markets (37:19) Private market concerns (45:10) Historical figures and retirement plan changes (47:11) Inflation concerns (50:02) Mark's most memorable investment ----- Follow Meb on X, LinkedIn and YouTube For detailed show notes, click here To learn more about our funds and follow us, subscribe to our mailing list or visit us at cambriainvestments.com ----- Follow The Idea Farm: X | LinkedIn | Instagram | TikTok ----- Interested in sponsoring the show? Email us at Feedback@TheMebFaberShow.com ----- Past guests include Ed Thorp, Richard Thaler, Jeremy Grantham, Joel Greenblatt, Campbell Harvey, Ivy Zelman, Kathryn Kaminski, Jason Calacanis, Whitney Baker, Aswath Damodaran, Howard Marks, Tom Barton, and many more. ----- Meb's invested in some awesome startups that have passed along discounts to our listeners. Check them out here! ----- Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com). Learn more about your ad choices. Visit megaphone.fm/adchoices
Join us as we sit down with Stephanie Bazan, Senior VP of Commercial Strategy and Execution at Avocados From Mexico, the world's leading supplier of fresh avocados with a remarkable 40% share in the global export market. We dive into the exponential growth of Mexican avocados, the strategies behind their global success, and what the future holds for this powerhouse commodity.First Class Sponsorship: Peak of the Market: https://peakofthemarket.com/
Summer's flying by on The Fair Chase podcast, with September hunts closing in fast! We're diving into suppressors with Darrell Morrow, Huxwrx's Senior VP of Sales and a lifelong hunter from Louisiana to Texas. Darrell breaks down suppressor myths, from Hollywood's “silent assassin” BS to real-world perks like hearing protection and smoother shooting. We cover the 1934 NFA origins, the Big Beautiful Bill slashing tax stamps to $0, and why suppressors are game-changers for hog hunts and family outings. We also cover: - Why suppressors aren't “silencers”—they're safety tools cutting toxic gas and decibels - The easy Form 4 process: trusts vs. individuals, e-filing, and 5-12 month waits - POI shift basics: how adding a can affects harmonics (and why it's repeatable) - Darrell's hog-hunting tips and getting kids hooked without the big bang Check out Huxwrx: - Website: huxwrx.com - Instagram: @huxwrx Follow us here: - https://www.instagram.com/thefairchase/ - https://www.facebook.com/fairchaseofficial/ - https://www.linkedin.com/company/thefairchase/ - https://x.com/TheFairChase1 SAVE 30% on TUO Gear! Promo code: TFC30
Buying a home can feel overwhelming, especially for pharmacists facing student loans, rising rents, and high interest rates. Tony Umholtz, mortgage loan officer at First Horizon, shares a realistic path to homeownership, even in today's challenging real estate environment. This episode is brought to you by First Horizon. Episode Summary Buying a home as a first-time buyer in today's market can feel overwhelming, especially for pharmacists juggling student loans, high rents, and rising interest rates. In this episode of the Your Financial Pharmacist Podcast, Tim Ulbrich is joined by Tony Umholtz, mortgage loan officer with First Horizon Bank, to share a realistic path to homeownership, even in today's challenging real estate environment. You'll learn: ✅ How today's lending environment impacts first-time buyers ✅ The role student loan repayment changes play in qualifying for a mortgage ✅ Strategies to make homeownership more attainable for pharmacists ✅ Why the door to buying a home may be more open than you think Whether you're planning to buy in the next few months or just starting to explore your options, this conversation will help you feel informed, empowered, and ready to take your next step toward owning a home. About Today's Guest Tony Umholtz is the Senior VP of Mortgage Banking at First Horizon. He graduated Cum Laude from the University of South Florida with a B.S. in Finance from the Muma College of Business. He then went on to complete his MBA. While at USF, Tony was part of the inaugural football team in 1997. He earned both Academic and AP All-American Honors during his collegiate career. After college, Tony had the opportunity to sign contracts with several NFL teams including the Tennessee Titans, New York Giants, and the New England Patriots. Being active in the community is also important to Tony. He has served or serves as a board member for several charitable and non-profit organizations including board member for the Salvation Army, FCA Tampa Bay, and the USF National Alumni Association. Having orchestrated over $1.1 billion in lending volume during his career, Tony has consistently been ranked as one of the top mortgage loan officers in the industry by the Scotsman's Guide, Mortgage Executive magazine, and Mortgage Originator magazine. Mentioned on the Show YFP YouTube Channel YFP 416: Student Loan Changes: Key Takeaways from the Big Beautiful Bill Learn More About First Horizon's Pharmacist Home Loan Your Financial Pharmacist