Podcasts about destination management

Channing Hamlet, Managing Director and Co-Founder of Objective, Investment Banking & Valuation, joins Amanda Ma, CEO & Founder of Innovate Marketing Group, to discuss the rising "flight to quality" in the event industry. Learn how consolidation is transforming the landscape — and how event businesses can adapt, scale, and thrive in a shifting market.About the guest:Channing Hamlet is the Managing Director and Co-Founder of Objective, Investment Banking & Valuation. He leads the firm's Business Services & Life Sciences Practice. With over 25 years of experience in investment banking and business valuation, Channing brings deep expertise and strategic insight to Objective's clients. His recent notable transactions include the sale of 360 Destination Management to H.I.G. Capital and Supreme to Trinity Hunt Partners. An active member of the Los Angeles advisor community, Channing has served on the boards of the Exit Planning Institute, ACG LA, and EO LA. He is also passionate about philanthropy, particularly through his involvement with Reality Changers.  Prior to joining Objective, Mr. Hamlet served as a Managing Director of Cabrillo Advisors, where he was instrumental in both leading their M&A execution and growing the valuation practice from inception into a national entity serving more than 700 clients in five years. Previously, he served as a Director at Vistage; Principal at LLR Partners, a $260 million private-equity firm; and member of Legg Mason's Investment Banking group. He has a Master's Degree in Operations Research and a Bachelor of Science in Mechanical Engineering from Cornell University. He holds FINRA Series 7, 63 and 79 licenses and is a Registered Representative of BA Securities LLC, Member FINRA SIPC.Connect with Channing Hamlet on LinkedIn hereRead about the sale of 360 Destination Management Group hereDownload the The Introspective CEO's Guide to Selling a Business, a high-level workbook covering key considerations for those contemplating a sale here.Objective, Investment Banking & Valuation is a leading firm serving middle market companies across key industries including Business Services, Consumer, Healthcare Tech, Life Sciences, Manufacturing, and Technology. We offer M&A advisory through our investment banking group and a full suite of valuation services for tax, financial reporting, and strategic planning. Since 2006, our team has completed over 500 M&A deals and thousands of valuations. Learn more at objectiveibv.comThis podcast episode is for informational purposes only and does not constitute investment, legal, or tax advice. Securities offered through BA Securities, LLC, Member FINRA, SIPC. Objective and BA Securities, LLC are separate, unaffiliated entities.EventUp is brought to you by Innovate Marketing Group. An award-winning Corporate Event and Experiential Marketing Agency based in Los Angeles, California. Creating Nationwide Immersive Event Experiences to help brands connect with people. To learn more, click here⁠⁠.Follow us!Find us on ⁠⁠LinkedIn, ⁠⁠⁠⁠EventUp Podcast LinkedIn⁠⁠ , and ⁠⁠Instagram

Have you or do you feel stress? What is stress and how can we deal with it? Our guest this time is Rachelle Stone who discusses those very questions with us. Rachelle grew up in a very small town in Massachusetts. After attending community college, she had an opportunity to study and work at Disney World in Florida and has never looked back.   Rachelle loved her Disney work and entered the hospitality industry spending much of 27 years working for or running her own destination management company. She will describe how one day after a successful career, at the age of 48, she suffered what today we know as burnout. She didn't know how to describe her feelings at the time, but she will tell us how she eventually discovered what was going on with her.   She began to explore and then study the profession of coaching. Rachelle will tell us about coaches and clients and how what coaches do can help change lives in so many ways.   This episode is full of the kind of thoughts and ideas we all experience as well as insights on how we can move forward when our mindsets are keeping us from moving forward. Rachelle has a down-to-Earth way of explaining what she wants to say that we all can appreciate.       About the Guest:   “As your leadership consultant, I will help you hone your leadership, so you are ready for your next career move. As your executive coach, I will partner with you to overcome challenges and obstacles so you can execute your goals.”     Hi, I'm Rachelle. I spent over 25 years as an entrepreneur and leader in the Special Event industry in Miami, building, flipping, and selling Destination Management Companies (DMCs).  While I loved and thrived in the excitement and chaos of the industry, I still managed to hit a level of burnout that was wholly unexpected and unacceptable to me, resulting in early retirement at 48.   Now, as a trained Leadership Consultant and Executive Coach, I've made it my mission to combine this hard-won wisdom and experience to crack the code on burnout and balance for others so they can continue to thrive in careers they love. I am Brené Brown Dare to Lead ™ trained, a Certified Positive Intelligence ® Mental Fitness coach, and an accredited Professional Certified Coach by the ICF (International Coaching Federation, the most recognized global accreditation body in the coaching industry).   I continue to grow my expertise and show my commitment to the next generation of coaches by serving on the ICF-Central Florida chapter board of directors. I am serving as President-Elect and Chapter Liaison to the global organization. I also support those new to the coaching industry by mentoring other coaches to obtain advanced coaching credentials.   I maintain my well-being by practicing Pilates & Pvolve ® a few days a week, taking daily walks, loving on my Pug, Max, and making time for beach walks when possible.   Ways to connect Rachel:   www.rstoneconsulting.com https://www.linkedin.com/in/rstoneconsulting/ Instagram: @even_wonderwoman_gets_tired   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/   https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Well, hi and welcome to unstoppable mindset where inclusion diversity and the unexpected meet. But you know, the more fun thing about it is the unexpected. Unexpected is always a good thing, and unexpected is really anything that doesn't have anything directly to do with inclusion or diversity, which is most of what we get to deal with in the course of the podcast, including with our guest today, Rachelle Stone, who worked in the hospitality industry in a variety of ways during a lot of her life, and then switched to being a coach and a leadership expert. And I am fascinated to learn about that and what what brought her to that? And we'll get to that at some point in the course of the day. But Rachelle, welcome to unstoppable mindset. We're glad you're here. Thank   Rachelle Stone ** 02:08 you, Michael. I'm honored to be here. Excited to be talking to you today.   Michael Hingson ** 02:12 Well, it's a lot of fun now. You're in Florida. I am. I'm in the Clearwater   Rachelle Stone ** 02:16 Dunedin area. I like to say I live in Dunedin, Florida without the zip code.   Michael Hingson ** 02:22 Yeah. Well, I hear you, you know, then makes it harder to find you that way, right?   Rachelle Stone ** 02:28 Physically. Yeah, right, exactly. Danita, without the zip code, we'll stick with that. Yeah,   Michael Hingson ** 02:33 yeah, that works. Well, I'm really glad you're here. Why don't we start by maybe you talking to us a little bit about the early Rachelle growing up and some of that stuff.   Rachelle Stone ** 02:43 Yeah, I was lucky. I grew up in rural Western Massachusetts, little po doc town called Greenfield, Massachusetts. We were 18 miles from the Vermont border, which was literally a mile and a half from the New Hampshire border. So I grew up in this very interesting area where it was like a tri state area, and our idea of fun growing up, well, it was, we were always outdoors, playing very much outdoors. I had three siblings, and I was the youngest, and it was one of those childhoods where you came home from school, and mom would say, go outside, don't come back in the house until you hear the whistle. And every house on the street, every mother had a whistle. There were only seven houses because there was a Boy Scout camp at the end of the road. So as the sun was setting and the street lights would come on, you would hear different whistles, and different family kids would be going home the stone kids up, that's your mom. Go home, see you next time that was it was great. And you know, as I got older and more adventurous, it was cow tipping and keg parties and behind and all sorts of things that we probably shouldn't have been doing in our later teen years, but it was fun. Behind   Michael Hingson ** 04:04 is it's four wheeling,   Rachelle Stone ** 04:08 going up rough terrain. We had these. It was very, very hilly, where I was lot of lot of small mountains that you could conquer.   Michael Hingson ** 04:17 So in the winter, does that mean you got to do some fun things, like sledding in the snow. Yeah, yeah.   Rachelle Stone ** 04:24 We had a great hill in the back of our yard, so I learned to ski in my own backyard, and we had three acres of woods, so we would go snowshoeing. We were also close to a private school called Northfield Mount Hermon, which had beautiful, beautiful grounds, and in the winter, we would go cross country skiing there. So again, year round, we were, we were outdoors a lot.   Michael Hingson ** 04:52 Well, my time in Massachusetts was three years living in Winthrop so I was basically East Boston. Yeah. Yes and and very much enjoyed it. Loved the environment. I've been all over Massachusetts in one way or another, so I'm familiar with where you were. I am, and I will admit, although the winters were were cold, that wasn't as much a bother as it was when the snow turned to ice or started to melt, and then that night it froze. That got to be pretty slippery,   05:25 very dangerous, very dangerous.   Michael Hingson ** 05:29 I then experienced it again later, when we lived in New Jersey and and I actually our house to take the dogs out. We had no fenced yards, so I had to take them out on leash, and I would go down to our basement and go out and walk out basement onto a small deck or patio, actually, and then I had to go down a hill to take the dogs where they could go do their business. And I remember the last year we were in New Jersey, it snowed in May, and the snow started to melt the next day, and then that night, it froze, and it and it stayed that way for like about a day and a half. And so it was as slick as glass is. Glass could be. So eventually I couldn't I could go down a hill, it was very dangerous, but going back up a hill to come back in the house was not safe. So eventually, I just used a very long flex leash that was like 20 feet long, and I sent the dogs down the hill. I stayed at the top.   Rachelle Stone ** 06:33 Was smart, wow. And they didn't mind. They just wanted to go do their business, and they wanted to get back in the house too. It's cold, yeah?   Michael Hingson ** 06:41 They didn't seem to be always in an incredible hurry to come back into the house. But they had no problem coming up the hill. That's the the advantage of having claws,   Rachelle Stone ** 06:51 yes. Pause, yeah, four of them to boot, right? Yeah, which   Michael Hingson ** 06:54 really helped a great deal. But, you know, I remember it. I love it. I loved it. Then now I live in in a place in California where we're on what's called the high desert, so it doesn't get as cold, and we get hardly any of the precipitation that even some of the surrounding areas do, from Los Angeles and Long Beach and so on to on the one side, up in the mountains where the Snow is for the ski resorts on the other so Los Angeles can have, or parts of La can have three or four inches of rain, and we might get a half inch.   Rachelle Stone ** 07:28 Wow. So it stays relatively dry. Do you? Do you ever have to deal like down here, we have something called black ice, which we get on the road when it rains after it hasn't rained in a long time? Do you get that there in California,   Michael Hingson ** 07:41 there are places, yeah, not here where I live, because it generally doesn't get cold enough. It can. It's already this well, in 2023 late 2023 we got down to 24 degrees one night, and it can get a little bit colder, but generally we're above freezing. So, no, we don't get the black ice here that other places around us can and do. Got it. Got it. So you had I obviously a fun, what you regard as a fun childhood.   Rachelle Stone ** 08:14 Yeah, I remember the first day I walked into I went to a community college, and I it was a very last minute, impulsive, spontaneous decision. Wow, that kind of plays into the rest of my life too. I make very quick decisions, and I decided I wanted to go to college, and it was open enrollment. I went down to the school, and they asked me, What do you want to study? I'm like, I don't know. I just know I want to have fun. So they said, you might want to explore Recreation and Leisure Services. So that's what I wound up going to school for. And I like to say I have a degree in fun and games.   Michael Hingson ** 08:47 There you go. Yeah. Did you go beyond community college or community college enough?   Rachelle Stone ** 08:53 Yeah, that was so I transferred. It took me four years to get a two year degree. And the reason was, I was working full time, I moved out. I just at 17, I wanted to be on my own, and just moved into an apartment with three other people and went to college and worked. It was a fabulous way to live. It was wonderful. But then when I transferred to the University, I felt like I was a bit bored, because I think the other students were, I was dealing with a lot of students coming in for the first time, where I had already been in school for four years, in college for four years, so the experience wasn't what I was looking for. I wanted the education. And I saw a poster, and it was Mickey Mouse on the poster, and it was Walt Disney World College program now accepting applications. So I wrote down the phone number, email, whatever it was, and and I applied. I got an interview again. Remember Michael? I was really bored. I was going to school. It was my first semester in my four year program, and I just anyway. I got a call back and. And I was accepted into the Disney College Program. So, um, they at that time, they only took about 800 students a year. So it was back in 1989 long time ago. And I was thrilled. I left Massachusetts on january 31 1989 in the blizzard of 89 Yeah, and I drove down to Orlando, Florida, and I never left. I'm still here in Florida. That was the beginning of my entire career. Was applying for the Disney College Program.   Michael Hingson ** 10:36 So what was that like, being there at the Disney College, pro nominal, phenomenal. I have to ask one thing, did you have to go through some sort of operation to get rid of your Massachusetts accent? Does   Rachelle Stone ** 10:50 it sound like it worked? No, I didn't have well, it was funny, because I was hoping I would be cast as Minnie Mouse. I'm four foot 10. I have learned that to be Mini or Mickey Mouse, you have to be four, eight or shorter. So I missed many by two inches. My second choice was being a lifeguard, and I wound up what I they offered me was Epcot parking lot, and I loved it, believe it or not, helping to park cars at Epcot Center. I still remember my spiel to the letter that I used to give because there was a live person on the back of the tram speaking and then another one at the front of the tram driving it to get you from the parking lot to the front entrance of the gate. But the whole experience was amazing. It was I attended classes, I earned my Master's degree. I picked up a second and third job because I wanted to get into hotels, and so I worked one day a week at the Disney Inn, which is now their military resorts. And then I took that third job, was as a contractor for a recreation management company. So I was working in the field that I had my associates in. I was working at a hotel one day a week, just because I wanted to learn about hotels. I thought that was the industry I wanted to go into. And I was I was driving the tram and spieling on the back of the tram five days a week. I loved it was phenomenal.   Michael Hingson ** 12:20 I have a friend who is blind who just retired from, I don't know, 20 or 25 years at Disneyland, working a lot in the reservation centers and and so on. And speaks very highly of, of course, all the experiences of being involved with Disney.   Rachelle Stone ** 12:38 Yeah, it's really, I'm It was a wonderful experience. I think it gave me a great foundation for the work in hospitality that I did following. It was a great i i think it made me a better leader, better hospitality person for it well,   Michael Hingson ** 12:57 and there is an art to doing it. It isn't just something where you can arbitrarily decide, I'm going to be a successful and great hospitality person, and then do it if you don't learn how to relate to people, if you don't learn how to talk to people, and if you're not having fun doing it   Rachelle Stone ** 13:14 exactly. Yes, Fun. Fun is everything. It's   Michael Hingson ** 13:18 sort of like this podcast I love to tell people now that the only hard and fast rule about the podcast is we both have to have fun, or it's not worth doing.   Rachelle Stone ** 13:25 That's right. I'm right there with you. Gotta Have fun,   Michael Hingson ** 13:30 yeah? Well, so you So, how long were you with Disney? What made you switched? Oh, so   Rachelle Stone ** 13:36 Disney College Program. It was, at that time, it was called the Magic Kingdom college program, MK, CP, and it's grown quite significantly. I think they have five or 7000 students from around the world now, but at that time it was just a one semester program. I think for international students, it's a one year program. So when my three and a half months were up. My semester, I could either go back. I was supposed to go back to school back in Massachusetts, but the recreation management company I was working for offered me a full time position, so I wound up staying. I stayed in Orlando for almost three and a half years, and ultimately I wound up moving to South Florida and getting a role, a new role, with a different sort of company called a destination management company. And that was that was really the onset destination management was my career for 27 years. 26   Michael Hingson ** 14:38 years. So what is a destination management company. So   Rachelle Stone ** 14:41 a destination management company is, they are the company that receives a group into a destination, meetings, conventions, events. So for instance, let's say, let's say Fathom note taker. Wants to have an in person meeting, and they're going to hold it at the Lowe's Miami Beach, and they're bringing in 400 of their top clients, and and and sales people and operations people. They need someone on the receiving end to pick everybody up at the airport, to put together the theme parties, provide the private tours and excursions. Do the exciting restaurant, Dine Around the entertainment, the amenities. So I did all the fun. And again, sticking with the fun theme here, yeah, I did all of the auxiliary meeting fun add ons in the destination that what you would do. And I would say I did about 175 to 225, meetings a year.   Michael Hingson ** 15:44 So you didn't actually book the meetings, or go out and solicit to book the meetings. You were the person who took over. Once a meeting was arranged,   Rachelle Stone ** 15:53 once a meeting was booked in the destination, right? If they needed a company like mine, then it would be then I would work with them. If I would be the company. There were several companies I did what I do, especially in Miami, because Miami was a top tier destination, so a client may book the lows Miami Beach and then reach out to two to three different DMCs to learn how can they partner with them to make the meeting the most successful. So it was always a competitive situation. And it was always, you know, needing to do our best and give our best and be creative and out of the box. And, yeah, it was, it was an exciting industry. So what makes   Michael Hingson ** 16:41 the best destination management company, or what makes you very successful? Why would people view you as successful at at what you do, and why they would want to choose you to be the company to work with? Because obviously, as you said, it's competitive.   Rachelle Stone ** 16:59 Everybody well, and there's choice. Everybody has choice. I always believed there was enough business to go around for everybody. Very good friends with some of my my hardiest competitors. Interestingly, you know, although we're competing, it's a very friendly industry. We all network together. We all dance in the same network. You know, if we're going to an industry network, we're all together. What? Why would somebody choose me over somebody else? Was really always a decision. It was sometimes it was creativity. Sometimes it was just a feeling for them. They felt the relationship just felt more authentic. Other times it was they they just really needed a cut and dry service. It just every client was always different. There were never two programs the same. I might have somebody just wanting to book a flamenco guitarist for three hours, and that's all they need. And another group may need. The transportation, the tours, the entertainment, the theme parties, the amenities, the whole ball of Fox, every group was different, which is, I think, what made it so exciting, it's that relationship building, I think, more than anything. Because these companies are doing meetings all over the country, sometimes some of them all over the world. So relationships were really, really important to them to be able to go into a destination and say to their partner in that destination, hey, I'm going to be there next May. This is what I need. Are you available? Can you help? So I think on the initial front end, it is, when it's a competitive bid, you're starting from scratch to build a relationship. Once that's relationship is established, it is easier to build on that relationship when things go wrong. Let's talk about what worked, what didn't, and how we can do better next time, instead of throwing the entire relationship out with the bathwater and starting from scratch again. So it was a great industry. I loved it, and   Michael Hingson ** 19:00 obviously you must have been pretty successful at it.   Rachelle Stone ** 19:04 I was, I was lucky. Well, luck and skill, I have to give myself credit there too. I worked for other DMCs. I worked for event companies that wanted to expand into the DMC industry. And I helped, I helped them build that corporate division, or that DMC division. I owned my own agency for, I think, 14 years, still alive and thriving. And then I worked for angel investors, helping them flip and underperforming. It was actually a franchise. It was an office franchise of a global DMC at the time. So I've had success in different areas of Destination Management, and I was lucky in that I believe in accreditation and certification. That's important to me. Credibility matters. And so I. Involved in the association called the association of Destination Management executives international admei I know it's a mouthful, but I wound up serving on their board of directors and their certification and accreditation board for 14 years, throughout my career, and on the cab their certification accreditation board, my company was one of the first companies in the country to become a certified company, admc certified. I was so proud of that, and I had all of my staff. I paid for all of them to earn their certification, which was a destination management Certified Professional. That's the designation. I loved, that we could be a part of it. And I helped write a course, a university level course, and it was only nine weeks, so half a semester in teaching students what destination management is that took me three years. It was a passion project with a couple of other board members on the cab that we put together, and really glad to be a part of that and contributing to writing the book best practices in destination management, first and second edition. So I feel lucky that I was in this field at a time where it was really growing deeper roots. It had been transport the industry. When I went into it was maybe 20 years young, and when I left it, it been around for 40 plus years. So it's kind of exciting. So you so you   Michael Hingson ** 21:41 said that you started a company and you were with it for 4014 years, or you ran it for 14 years, and you said, it's still around. Are you involved with it at all? Now, I   Rachelle Stone ** 21:51 am not. I did a buyout with the I had two partners at the time. And without going into too much detail, there were some things going on that I felt were I could not align with. I felt it was unethical. I felt it was immoral, and I struggled for a year to make the decision. I spoke to a therapist, and I ultimately consulted an attorney, and I did a buyout, and I walked away from my this was my legacy. This was my baby. I built it from scratch. I was the face of the company. So to give that up my legacy, it was a really tough decision, but it really did come full circle, because late last year, something happened which brought me back to that decision, and I can, with 100% certainty, say it was a values driven decision for me, and I'm so happy I made that decision. So I am today. Yeah,   Michael Hingson ** 22:57 and, and let's, let's get to that a little bit so you at some point, you said that you had burnout and you left the industry. Why did you do that?   Rachelle Stone ** 23:08 So after I did, sold my my business, I worked for angel investors for about three and a half years. They brought me in. This was an underperforming office that the franchisee, because they had owned it for 10 years, had done a buyout themselves and sold it back to the angel investors or the private equity so they brought me in to run the office and bring it from surviving to thriving again. And it took me about 18 months, and I brought it from under a million to over 5.3 million in 18 months. So it's quite successful. And I had said to the owners, as they're thanking me and rewarding me, and it was a great first two years, I had said to them, please don't expect this again. This was a fluke. People were following me. There was a lot of curiosity in the industry, because this was a really big move for me to sell my company and then go work for this one. It was big news. So it was a great time. But the expectation for me to repeat, rinse and repeat, that kind of productivity was not realistic. It just wasn't realistic. And about a year and a half later, I just, I was driving from the Lowe's Miami Beach. It's funny, because I used that as an example before, to the breakers in Palm Beach. And if you know South Florida at all, it's, it's, you're taking your life in your hands every time you get on 95 it's a nightmare. Anyway, so I'm driving from the lows to the breakers, and I just left a kind of a rough meeting. I don't even remember what it was anymore, because that was back in 2014 and I'm driving to another meeting at the breakers, and I hang up the phone with somebody my. Son calls about something, Mom, this is going on for graduation. Can you be there? And I'm realizing I'm going to be out of town yet again for work, and I'm driving to the breakers, and I'm having this I just had this vision of myself in the middle of 95 slamming the brakes on in my car, coming to a full stop in the middle of the highway. I did not do this this, and I don't recommend you do this. And I opened up my car door, and I literally just walked away from my car. That was the image in my mind. And in that moment, I knew it was time for me to leave. I had gone as high as I could go. I'd done as much as I could do. I'd served on boards, contributed to books, spoken on panels. I wanted to go back to being an entrepreneur. I didn't want to work for angel investors anymore. I wanted to work for myself. I wanted to build something new, and I didn't want to do it in the DMC world. So I went home that night thinking I was going to just resign. Instead, I wrote a letter of retirement, and I retired from the industry, I walked away two and a half weeks later, and I said I was never going to return.   Michael Hingson ** 26:09 And so I burnt out, though at the time, what? What eventually made you realize that it was all burnt out, or a lot of it was burnt out. So I   Rachelle Stone ** 26:17 didn't know anything about burnout at that time. I just knew I was incredibly frustrated. I was bored. I was over in competence, and I just wanted out. Was just done. I had done well enough in my industry that I could take a little time. I had a lot of people asking me to take on consulting projects. So I did. I started doing some consulting in hospitality. And while I was doing that, I was kind of peeling away the layers of the onion, saying, What do I want to do next? I did not want to do DMC. That's all I knew. So I started this exploration, and what came out of it was an interest in exploring the field of coaching. So I did some research. I went to the coachingfederation.org which is the ICF International coaching Federation, is the leading accreditation body for coaches in the world. And through them, I researched Who were some of the accredited schools. I narrowed it down. I finally settled on one, and I said, I'm going to sign up for one course. I just want to see what this coaching is all about. So I signed up for a foundations course with the with the school out of Pennsylvania, and probably about three weeks into the course, the professor said something which was like a light bulb moment for me, and that I realized like, oh my   Speaker 1 ** 27:40 god, I burnt out. And I was literally, at this   Rachelle Stone ** 27:46 time, we're in school, we're on the phone. It was not zoom. We didn't have all this yet. It was you were on the phone, and then you were pulling up documents on your computer so the teacher couldn't see me crying. I was just sobbing, knowing that this is i i was so I was I was stunned. I didn't say anything. I sat on this for a while. In fact, I sat on it. I started researching it, but I didn't tell anybody for two years. It took me two years before I finally admitted to somebody that I had burnt out. I was so ashamed, embarrassed, humiliated, I was this successful, high over achiever. How could I have possibly burnt out?   Michael Hingson ** 28:34 What? What did the teacher say   Rachelle Stone ** 28:37 it was? I don't even remember what it was, but I remember that shock of realization of wellness, of it was, you know what it was that question, is this all? There is a lot of times when we were they were talking about, I believe, what they were talking about, midlife crisis and what really brings them on. And it is that pivotal question, is this really all there is, is this what I'm meant to be doing? And then in their conversation, I don't even remember the full conversation, it was that recognition of that's what's happened to me. And as I started researching it, this isn't now. This is in 2015 as I'm researching it and learning there's not a lot on it. I mean, there's some, mostly people's experiences that are being shared. Then in 2019 the World Health Organization officially, officially recognizes burnout as a phenomenon, an occupational phenomenon.   Michael Hingson ** 29:38 And how would you define burnout? Burnout is,   Rachelle Stone ** 29:43 is generally defined in three areas. It is. It's the the, oh, I always struggle with it. It's that disconnect, the disconnect, or disassociation from. Um, wanting to succeed, from your commitment to the work. It is the knowing, the belief that no one can do it well or right. It is there. There's that. It's an emotional disconnect from from from caring about what you're doing and how you're showing up, and it shows up in your personal life too, which is the horrible thing, because it your it impacts your family so negatively, it's horrible.   Michael Hingson ** 30:39 And it it, it does take a toll. And it takes, did it take any kind of a physical toll on you?   Rachelle Stone ** 30:45 Well, what I didn't realize when I when I took this time, I was about 25 pounds overweight. I was on about 18 different medications, including all my vitamins. I was taking a lot of vitamins at that time too. Um, I chronic sciatica, insomnia. I was self medicating. I was also going out, eating rich dinners and drinking, um, because you're because of the work I was doing. I had to entertain. That was part of that was part of of my job. So as I was looking at myself, Yes, physically, it turns out that this weight gain, the insomnia, the self medication, are also taught signs of of risk of burnout. It's how we manage our stress, and that's really what it comes down to, that we didn't even know. We don't even know. People don't no one teaches us how to process our stress, and that that's really probably one of the biggest things that I've through, everything that I've studied, and then the pandemic hitting it. No one teaches us how to manage our stress. No one tells us that if we process stress, then the tough stuff isn't as hard anymore. It's more manageable. No one teaches us about how to shift our mindsets so we can look at changing our perspective at things, or only seeing things through our lizard brain instead of our curious brain. These are all things that I had no idea were keeping me I didn't know how to do, and that were part of contributing to my burnout. Right?   Michael Hingson ** 32:43 Is stress more self created, or is it? Is it an actual thing? In other words, when, when there is stress in the world? Is it something that, really, you create out of a fear or cause to happen in some way, and in reality, there are ways to not necessarily be stressful, and maybe that's what you're talking about, as far as learning to control it and process it, well,   Rachelle Stone ** 33:09 there's actually there's stresses. Stressors are external. Stress is internal. So a stressor could be the nagging boss. It could be your kid has a fever and you're going to be late for work, or you're going to miss a meeting because you have to take them to the doctor. That's an external stressor, right? So that external stressor goes away, you know, the traffic breaks up, or your your husband takes the kid to the doctor so you can get to your meeting. Whatever that external stress, or is gone, you still have to deal with the stress that's in your body. Your that stress, that stress builds up. It's it's cortisol, and that's what starts with the physical impact. So those physical symptoms that I was telling you about, that I had, that I didn't know, were part of my burnout. It was unprocessed stress. Now at that time, I couldn't even touch my toes. I wasn't doing any sort of exercise for my body. I wasn't and that is one of the best ways you can process stress. Stress actually has to cycle out of your body. No one tells us that. No one teaches us that. So how do you learn how to do that?   Michael Hingson ** 34:21 Well, of course, that's Go ahead. Go ahead. Well, I was gonna   Rachelle Stone ** 34:24 say it's learning. It's being willing to look internally, what's going on in your body. How are you really getting in touch with your emotions and feelings and and processing them well?   Michael Hingson ** 34:37 And you talk about stressors being external, but you have control. You may not have control directly over the stressor happening, but don't you have control over how you decide to deal with the external stress? Creator,   Rachelle Stone ** 34:55 yes, and that external stress will always. Go away. The deadline will come and go. The sun will still rise tomorrow in set tomorrow night. Stressors always go away, but they're also constantly there. So you've got, for instance, the nagging boss is always going to bring you stress. It's how you process the stress inside. You can choose to ignore the stressor, but then you're setting yourself up for maybe not following through on your job, or doing   Michael Hingson ** 35:29 right. And I wouldn't suggest ignoring the stressor, but you it's processing that   Rachelle Stone ** 35:34 stress in your body. It's not so let's say, at the end of the rough day, the stressors gone. You still, whether you choose to go for a walk or you choose to go home and say, Honey, I just need a really like I need a 62nd full on contact, bear hug from you, because I'm holding a lot of stress in my body right now, and I've got to let it out So that physical contact will move stress through your body. This isn't this is they that? You can see this in MRI studies. You see the decrease in the stress. Neuroscience now shows this to be true. You've got to move it through your body. Now before I wanted to kind of give you the formal definition of burnout, it is, it is they call it a occupational phenomenal, okay, it by that they're not calling it a disease. It is not classified as a disease, but it is noted in the International Classification of Diseases, and it has a code now it is they do tie it directly to chronic workplace stress, and this is where I have a problem with the World Health Organization, because when they added this to the International Classification of diseases in 2019 they didn't have COVID. 19 hybrid or work from home environments in mind, and it is totally changed. Stress and burnout are following people around. It's very difficult for them to escape. So besides that, that disconnect that I was talking about, it's really complete exhaustion, depletion of your energy just drained from all of the stressors. And again, it's that reduced efficiency in your work that you're producing because you don't care as much. It's that disconnect so and then the physical symptoms do build up. And burnout isn't like this. It's not an overnight thing. It's a build up, just like gaining 25 pounds, just like getting sick enough that I need a little bit more medication for different issues, that stuff builds up on you and when you when you're recovering from burnout, you didn't get there overnight. You're not going to get out of it overnight either. It's I worked with a personal trainer until I could touch my toes, and then she's pushed me out to go join a gym. But again, it's step by step, and learning to eat healthy, and then ultimately, the third piece that really changed the game for me was learning about the muscles in my brain and getting mentally fit. That was really the third leg of getting my health back.   Michael Hingson ** 38:33 So how does all of that help you deal with stress and the potential of burnout today? Yeah,   Rachelle Stone ** 38:43 more than anything, I know how to prevent it. That is my, my the number one thing I know when I'm sensing a stressor that is impacting me, I can quickly get rid of it. Now, for instance, I'll give you a good example. I was on my the board of directors for my Homeowners Association, and that's always   Michael Hingson ** 39:03 stressful. I've been there, right? Well, I   Rachelle Stone ** 39:06 was up for an hour and a half one night ruminating, and I I realized, because I coach a lot of people around burnout and symptoms, so when I was ruminating, I recognized, oh my gosh, that HOA does not deserve that much oxygen in my brain. And what did I do the next day? I resigned. Resigned, yeah, so removing the stressors so I can process the stress. I process my stress. I always make sure I schedule a beach walk for low tide. I will block my calendar for that so I can make sure I'm there, because that fills my tank. That's self care for me. I make sure I'm exercising, I'm eating good food. I actually worked with a health coach last year because I felt like my eating was getting a little off kilter again. So I just hired a coach for a few months to help me get back on track. Of getting support where I need it. That support circle is really important to maintain and process your stress and prevent burnout.   Michael Hingson ** 40:10 So we've talked a lot about stress and dealing with it and so on. And like to get back to the idea of you went, you explored working with the international coaching Federation, and you went to a school. So what did you then do? What really made you attracted to the idea of coaching, and what do you get out of it?   Rachelle Stone ** 40:35 Oh, great question. Thanks for that. So for me, once I I was in this foundations course, I recognized or realized what had happened to me. I i again, kept my mouth shut, and I just continued with the course. By the end of the course, I really, really enjoyed it, and I saw I decided I wanted to continue on to become a coach. So I just continued in my training. By the end of 2015 early 2016 I was a coach. I went and joined the international coaching Federation, and they offer accreditation. So I wanted to get accredited, because, as I said, from my first industry, a big proponent for credit accreditation. I think it's very important, especially in an unregulated industry like coaching. So we're not bound by HIPAA laws. We are not doctors, we are coaches. It's very different lane, and we do self regulate. So getting accredited is important to me. And I thought my ACC, which my associate a certified coach in 2016 when I moved to the area I'm living in now, in 2017 and I joined the local chapter here, I just continued on. I continued with education. I knew my lane is, is, is burnout. I started to own it. I started to bring it forward a little bit and talk about my experiences with with other coaches and clients to help them through the years and and it felt natural. So with the ICF, I wanted to make sure I stayed in a path that would allow me to hang my shingle proudly, and everything I did in the destination management world I'm now doing in the coaching world. I wound up on the board of directors for our local chapter as a programming director, which was so perfect for me because I'm coming from meetings and events, so as a perfect person to do their programming, and now I am their chapter liaison, and I am President Elect, so I'm taking the same sort of leadership I had in destination management and wrapping my arms around it in the coaching industry,   Michael Hingson ** 42:56 you talk about People honing their leadership skills to help prepare them for a career move or their next career. It isn't always that way, though, right? It isn't always necessarily that they're going to be going to a different career. Yep,   Rachelle Stone ** 43:11 correct. Yeah. I mean, not everybody's looking for trans transition. Some people are looking for that to break through the glass ceiling. I have other clients that are just wanting to maybe move laterally. Others are just trying to figure it out every client is different. While I specialize in hospitality and burnout, I probably have more clients in the leadership lane, Senior VP level, that are trying to figure out their next step, if they want to go higher, or if they're content where they are, and a lot of that comes from that ability to find the right balance for you in between your career and your personal life. I think there comes a point when we're in our younger careers, we are fully identified by what we do. I don't think that's true for upcoming generations, but for our generation, and maybe Jen, maybe some millennials, very identified by what they do, there comes a point in your career, and I'm going to say somewhere between 35 and 50, where you recognize that those two Things need to be separate,   Michael Hingson ** 44:20 and the two things being   Rachelle Stone ** 44:23 your identity, who you are from what you do, got it two different things. And a lot of leaders on their journey get so wrapped up in what they do, they lose who they are.   Michael Hingson ** 44:39 What really makes a good leader,   Rachelle Stone ** 44:42 authenticity. I'm a big proponent of heart based leadership. Brene Brown, I'm Brene Brown trained. I am not a facilitator, but I love her work, and I introduce all my clients to it, especially my newer leaders. I think it's that. Authenticity that you know the command and control leadership no longer works. And I can tell you, I do work with some leaders that are trying to improve their human skills, and by that I mean their emotional intelligence, their social skills, their ability to interact on a human level with others, because when they have that high command and control directive type of leadership, they're not connecting with their people. And we now have five generations in the workforce that all need to be interacted with differently. So command and control is a tough kind of leadership style that I actually unless they're willing to unless they're open to exploring other ways of leading, I won't work with them. Yeah,   Michael Hingson ** 45:44 and the reality is, I'm not sure command and control as such ever really worked. Yeah, maybe you control people. But did it really get you and the other person and the company? What what you needed.   Rachelle Stone ** 46:01 Generally, that's what we now call a toxic environment. Yes, yes. But that, you know, this has been, we've been on a path of, you know, this work ethic was supposed to, was supposed to become a leisure ethic in the 70s, you know, we went to 40 hour work weeks. Where are we now? We're back up to 6070, hour work week. Yeah, we're trying to lower the age that so kids can start working this is not a leisure ethic that we were headed towards. And now with AI, okay, let's change this conversation. Yeah, toxic environments are not going to work. Moving forward that command and control leadership. There's not a lot of it left, but there's, it's lingering, and some of the old guard, you know, there it's, it's slowly changing.   Michael Hingson ** 46:49 It is, I think, high time that we learn a lot more about the whole concept of teamwork and true, real team building. And there's a lot to be said for there's no I in team, that's right, and it's an extremely important thing to learn. And I think there are way to, still, way too many people who don't recognize that, but it is something that I agree with you. Over time, it's it's starting to evolve to a different world, and the pandemic actually was one, and is one of the things that helps it, because we introduced the hybrid environment, for example, and people are starting to realize that they can still get things done, and they don't necessarily have to do it the way they did before, and they're better off for it.   Rachelle Stone ** 47:38 That's right. Innovation is beautiful. I actually, I mean, as horrible as the pandemic was it, there was a lot of good that came out of it, to your point. And it's interesting, because I've watched this in coaching people. I remember early in the pandemic, I had a new client, and they came to the they came to their first call on Zoom, really slumped down in the chair like I could barely see their nose and up and, you know, as we're kind of talking, getting to know each other. One of the things they said to me, because they were working from home, they were working like 1011, hours a day. Had two kids, a husband, and they also had yet they're, they're, they're like, I one of the things they said to me, which blew my mind, was, I don't have time to put on a load of laundry. They're working from home. Yeah? It's that mindset that you own my time because you're paying me, yeah, versus I'm productive and I'm doing good work for you. Is why you're paying for paying me? Yeah? So it's that perception and trying to shift one person at a time, shifting that perspective   Michael Hingson ** 48:54 you talked before about you're a coach, you're not a doctor, which I absolutely appreciate and understand and in studying coaching and so on, one of the things that I read a great deal about is the whole concept of coaches are not therapists. A therapist provides a decision or a position or a decision, and they are more the one that provides a lot of the answers, because they have the expertise. And a coach is a guide who, if they're doing their job right, leads you to you figuring out the answer. That's   Rachelle Stone ** 49:34 a great way to put it, and it's pretty clear. That's, that's, that's pretty, pretty close the I like to say therapy is a doctor patient relationship. It's hierarchy so and the doctor is diagnosing, it's about repair and recovery, and it's rooted in the past, diagnosing, prescribing, and then the patient following orders and recovering. Hmm, in coaching, it's a peer to peer relationship. So it's, we're co creators, and we're equal. And it's, it's based on future goals only. It's only based on behavior change and future goals. So when I have clients and they dabble backwards, I will that's crossing the line. I can't support you there. I will refer clients to therapy. And actually, what I'm doing right now, I'm taking a mental health literacy course through Harvard Medical Center and McLean University. And the reason I'm doing this is because so many of my clients, I would say 80% of my clients are also in therapy, and it's very common. We have a lot of mental health issues in the world right now as a result of the pandemic, and we have a lot of awareness coming forward. So I want to make sure I'm doing the best for my clients in recognizing when they're at need or at risk and being able to properly refer them.   Michael Hingson ** 51:04 Do you think, though, that even in a doctor patient relationship, that more doctors are recognizing that they accomplish more when they create more of a teaming environment? Yes,   51:18 oh, I'm so glad you   Rachelle Stone ** 51:20 brought that up, okay, go ahead. Go ahead. Love that. I have clients who are in therapy, and I ask them to ask their therapist so that if they're comfortable with this trio. And it works beautifully. Yes,   Michael Hingson ** 51:36 it is. It just seems to me that, again, there's so much more to be said for the whole concept of teaming and teamwork, and patients do better when doctors or therapists and so on explain and bring them into the process, which almost makes them not a coach as you are, but an adjunct to what you do, which is what I think it's all about. Or are we the adjunct to what they do? Or use the adjunct to what they do? Yeah, it's a team, which is what it should be.   52:11 Yeah, it's, I always it's like the Oreo cookie, right?   Michael Hingson ** 52:16 Yeah, and the frosting is in the middle, yeah, crying   Rachelle Stone ** 52:19 in the middle. But it's true, like a therapist can work both in the past and in the future, but that partnership and that team mentality and supporting a client, it helps them move faster and further in their in their desired goals. Yeah,   Michael Hingson ** 52:37 it's beautiful, yeah, yeah. And I think it's extremely important, tell me about this whole idea of mental fitness. I know you're studying that. Tell me more about that. Is it real? Is it okay? Or what? You know, a lot of people talk about it and they say it's who cares. They all roll   Rachelle Stone ** 52:56 their eyes mental fitness. What are you talking about? Yeah, um, I like to say mental fitness is the third leg of our is what keeps us healthy. I like to look at humans as a three legged stool, and that mental fitness, that mental wellness, is that third piece. So you have your spiritual and community wellness, you have your physical wellness, and then you have your mental wellness. And that mental wellness encompasses your mental health, your mental fitness. Now, mental fitness, by definition, is your ability to respond to life's challenges from a positive rather than a negative mindset. And there's a new science out there called positive it was actually not a new science. It's based on four sciences, Positive Intelligence, it's a cognitive behavioral science, or psychology, positive psychology, performance psychology, and drawing a bank anyway, four sciences and this body of work determined that there's actually a tipping point we live in our amygdala, mostly, and there's a reason, when we were cavemen, we needed to know what was coming that outside stressor was going to eat us, or if we could eat it. Yeah, but we have language now. We don't need that, not as much as we did, not in the same way, not in the same way, exactly. We do need to be aware of threats, but not every piece of information that comes into the brain. When that information comes in our brains, amplify it by a factor of three to one. So with that amplification, it makes that little, little tiny Ember into a burning, raging fire in our brain. And then we get stuck in stress. So it's recognizing, and there's actually you are building. If you do yoga, meditation, tai chi, gratitude journaling, any sort of those practices, you're flexing that muscle. You talk to somebody who does gratitude journaling who just started a month in, they're going to tell. You, they're happier. They're going to tell you they're not having as many ruminating thoughts, and they're going to say, I'm I'm smiling more. I started a new journal this year, and I said, I'm singing more. I'm singing songs that I haven't thought of in years. Yeah, out of the blue, popping into my head. Yeah. And I'm happier. So the the concept of mental fitness is really practicing flexing this muscle every day. We take care of our bodies by eating good food, we exercise or walk. We do that to take care of our physical body. We do nothing to take care of our brain other than scroll social media and get anxiety because everybody's life looks so perfect,   Michael Hingson ** 55:38 yeah, and all we're doing is using social media as a stressor.   Rachelle Stone ** 55:42 That's right, I'm actually not on social media on LinkedIn. That's it.   Michael Hingson ** 55:48 I have accounts, but I don't go to it exactly. My excuse is it takes way too long with a screen reader, and I don't have the time to do it. I don't mind posting occasionally, but I just don't see the need to be on social media for hours every day.   Rachelle Stone ** 56:05 No, no, I do, like, like a lot of businesses, especially local small businesses, are they advertise. They only have they don't have websites. They're only on Facebook. So I do need to go to social media for things like that. But the most part, no, I'm not there. Not at all. It's   Michael Hingson ** 56:20 it's way too much work. I am amazed sometimes when I'll post something, and I'm amazed at how quickly sometimes people respond. And I'm wondering to myself, how do you have the time to just be there to see this? It can't all be coincidence. You've got to be constantly on active social media to see it. Yeah,   Rachelle Stone ** 56:39 yeah, yeah. Which is and this, this whole concept of mental fitness is really about building a practice, a habit. It's a new habit, just like going to the gym, and it's so important for all of us. We are our behaviors are based on how we interpret these messages as they come in, yeah, so learning to reframe or recognize the message and give a different answer is imperative in order to have better communication, to be more productive and and less chaos. How   Michael Hingson ** 57:12 do we teach people to recognize that they have a whole lot more control over fear than they think they do, and that that really fear can be a very positive guide in our lives. And I say that because I talked about not being afraid of escaping from the World Trade Center over a 22 year period, what I realized I never did was to teach people how to do that. And so now I wrote a book that will be out later in the year. It's called Live like a guide dog, stories of from a blind man and his dogs, about being brave, overcoming adversity and walking in faith. And the point of it is to say that you can control your fear. I'm not saying don't be afraid, but you have control over how you let that fear affect you and what you deal with and how you deal it's all choice. It is all choice. But how do we teach people to to deal with that better, rather than just letting fear build up   Rachelle Stone ** 58:12 it? Michael, I think these conversations are so important. Number one is that learner's mind, that willingness, that openness to be interested in finding a better way to live. I always say that's a really hard way to live when you're living in fear. Yeah, so step number one is an openness, or a willingness or a curiosity about wanting to live life better,   Michael Hingson ** 58:40 and we have to instill that in people and get them to realize that they all that we all have the ability to be more curious if we choose to do it.   Rachelle Stone ** 58:49 But again, choice and that, that's the big thing so many and then there's also, you know, Michael, I can't wait to read your book. I'm looking forward to this. I'm also know that you speak. I can't wait to see you speak. The thing is, when we speak or write and share this information, we give them insight. It's what they do with it that matters, which is why, when I with the whole with the mental fitness training that I do, it's seven weeks, yeah, I want them to start to build that habit, and I give them three extra months so they can continue to work on that habit, because it's that important for them to start. It's foundational your spirit. When you talk about your experience in the World Trade Center, and you say you weren't fearful, your spiritual practice is such a big part of that, and that's part of mental fitness too. That's on that layers on top of your ability to flex those mental muscles and lean into your spirituality and not be afraid.   Michael Hingson ** 59:55 Well, I'd love to come down and speak. If you know anybody that needs a speaker down there. I. I'm always looking for speaking opportunities, so love your help, and   1:00:03 my ears open for sure and live like   Michael Hingson ** 1:00:06 a guide dog. Will be out later this year. It's, it's, I've already gotten a couple of Google Alerts. The the publisher has been putting out some things, which is great. So we're really excited about it.   Rachelle Stone ** 1:00:16 Wonderful. I can't wait to see it. So what's   Michael Hingson ** 1:00:19 up for you in 2024   Rachelle Stone ** 1:00:22 so I actually have a couple of things coming up this year that are pretty big. I have a partner. Her name's vimari Roman. She's down in Miami, and I'm up here in the Dunedin Clearwater area. But we're both hospitality professionals that went into coaching, and we're both professional certified coaches, and we're both certified mental fitness coaches. When the pandemic hit, she's also a Career Strategist. She went she started coaching at conferences because the hospitality industry was hit so hard, she reached out to me and brought me in too. So in 2024 we've been coaching at so many conferences, we can't do it. We can't do it. It's just too much, but we also know that we can provide a great service. So we've started a new company. It's called coaches for conferences, and it's going to be like a I'll call it a clearing house for securing pro bono coaches for your conferences. So that means, let's say you're having a conference in in LA and they'd like to offer coaching, pro bono coaching to their attendees as an added value. I'll we'll make the arrangements for the coaches, local in your area to to come coach. You just have to provide them with a room and food and beverage and a place to coach on your conference floor and a breakout. So we're excited for that that's getting ready to launch. And I think 2024 is going to be the year for me to dip my toe in start writing my own story. I think it's time   Michael Hingson ** 1:02:02 writing a book. You can say it. I'm gonna do it.   Rachelle Stone ** 1:02:05 I'm gonna write a book Good. I've said it out loud. I've started to pull together some thoughts around I mean, I've been thinking about it for years. But yeah, if the timing feels right,   Michael Hingson ** 1:02:21 then it probably is, yep, which makes sense. Well, this has been fun. It's been wonderful. Can you believe we've already been at this for more than an hour? So clearly we   1:02:33 this went so fast. Clearly we   Michael Hingson ** 1:02:35 did have fun. We followed the rule, this was fun. Yeah, absolutely. Well, I want to thank you for being here, and I want to thank you all for listening and for watching, if you're on YouTube watching, and all I can ask is that, wherever you are, please give us a five star rating for the podcast. We appreciate it. And anything that you want to say, we would love it. And I would appreciate you feeling free to email me and let me know your thoughts. You can reach me at Michael H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I, B, e.com, would love to hear from you. You can also go to our podcast page, www, dot Michael hingson.com/podcast, and it's m, I C, H, A, E, L, H, I N, G, s, O, N, and as I said to Rochelle just a minute ago, if any of you need a speaker, we'd love to talk with you about that. You can also email me at speaker@michaelhingson.com love to hear from you and love to talk about speaking. So however you you reach out and for whatever reason, love to hear from you, and for all of you and Rochelle, you, if you know anyone else who ought to be a guest on unstoppable mindset, let us know we're always looking for people who want to come on the podcast. Doesn't cost anything other than your time and putting up with me for a while, but we appreciate it, and hope that you'll decide to to introduce us to other people. So with that, I again want to say, Rochelle, thank you to you. We really appreciate you being here and taking the time to chat with us today.   Rachelle Stone ** 1:04:13 It's been the fastest hour of my life. I'm gonna have to watch the replay. Thank you so much for having me. It's been my pleasure to join you.   **Michael Hingson ** 1:04:24 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

Kieron WildeFounder and CEOFirst Nature ToursKieron Wilde is an Ecologist and Entrepreneur with 18 years of tourism industry experience. His company First Nature specializes in curating tours for individuals, corporations, and school groups that blend education, adventure, and sustainability to make a positive impact on the planet. Kieron is also the Vice Chair of the Columbia Gorge Tourism Alliance – a bi-state nonprofit dedicated to promoting sustainable tourism in the Columbia River Gorge region of Oregon and Washington.summaryIn this episode of the Big World Made Small podcast, host Jason Elkins speaks with Kieron Wilde, founder and CEO of First Nature Tours. Kieron shares his journey from growing up in rural Wisconsin to becoming a leader in sustainable tourism. He discusses his early passion for conservation, his transition into the tourism industry, and the founding of his company, which focuses on bespoke travel experiences in the Pacific Northwest. Kieron emphasizes the importance of sustainability in tourism and the need for meaningful engagement with the environment. He also shares insights on the challenges and rewards of running a destination management company and the future of regenerative travel.takeawaysKieron grew up on a hobby farm in Wisconsin, fostering a love for nature.His early experiences in Boy Scouts shaped his survival skills and appreciation for the outdoors.Kieron's passion for conservation led him to study restoration ecology in college.He transitioned from conservation work to tourism to have a greater impact.Kieron emphasizes the importance of service industry experience for guides.First Nature Tours focuses on bespoke, sustainable travel experiences.The company operates as a destination management company (DMC) for the Pacific Northwest.Kieron believes in paying guides well to value their expertise and knowledge.He is passionate about regenerative travel and creating positive impacts in destinations.Kieron aims to engage travelers in meaningful conservation efforts. Learn more about Big World Made Small Adventure Travel Marketing and join our private community to get episode updates, special access to our guests, and exclusive adventure travel offers on our website.

Meghan Tabor is an experienced leader in marketing and destination management, with over a decade dedicated to advancing tourism and community development. As the Executive Director at Tourism Revelstoke, Meghan leads strategic initiatives and builds impactful partnerships to strengthen tourism's role in community enhancement.In addition, she shares her industry expertise as a part-time business professor at Okanagan College, teaching courses in tourism and destination management. In her free time, she enjoys exploring through skiing, snowmobiling, and mountain biking.Tourism Revelstoke is a non-profit organization contracted by the City of Revelstoke to execute the 5-year Strategic Business Plan for the use of Municipal and Regional District Tax (MRDT).Links:Tourism Revelstoke: https://www.destinationrevelstoke.com/who-we-areRevelstoke Mountain Resort: https://www.revelstokemountainresort.com/mountain/mountain-stats/Protect Our Winters Outdoor Recreation Economic Report: https://www.protectourwinters.ca/economicreport---- Please subscribe to the Sports for Social Impact Podcast wherever you get your podcast! Leave us a review and a 5 star rating to help bring others in the world of sports into the conversation! The Sports for Social Impact podcast was nominated for a Sports Podcast Award and Canadian Podcast Award.Send us an email at⁠sportsforsocialimpact@gmail.com⁠ Linktree:⁠https://linktr.ee/sportsforsocialimpact⁠Linkedin:⁠https://www.linkedin.com/company/sports-for-social-impact⁠Follow us on Instagram (@SportsSocImpact) Visit our website athttps://www.sportsforsocialimpact.com/

Most company leaders can attest to the fact that finding a way to be a present spouse, parent, and even friend while building a business can be extremely challenging. But it is critical for creating a life and lifestyle that are good and sustainable. People often talk about “balance,” but sometimes balance is simply not possible. So seek harmony instead. In this Tugboat Institute® talk, Paul Mears III, President, and CEO of Hello! Destination Management, shares his own journey as a CEO, a husband, and a father. Through the different chapters of his life, he tackled this tension with different strategies, and he uncovered some great wisdom along the way. Although he is unfortunately not able to resolve this tension for you, he does offer some strategies and perspectives that might help you as you find your own way through. Listen and be inspired to seek work/life harmony in the way that works best for you and your family.  

The Finnish capital, Helsinki, was ranked number one in the latest Global Destination Sustainability (GDS) Index, which was published on 16 October 2024. The GDS Index measures the sustainability of travel destinations in four different categories using more than 70 indicators. The comparison includes more than a hundred cities throughout the world that have invested in sustainability. Helsinki has performed well in the GDS Index in the past: in 2023, ranking fourth. "Being named the world's most sustainable travel destination is proof of the long-term work that has been done in Helsinki. We are developing and growing tourism sustainably together with tourism operators and local residents. The first place we have now achieved indicates that we are on the right path," said Juhana Vartiainen, Mayor of Helsinki. Visitors appreciate sustainable destinations and services The Global Destination Sustainability (GDS) Index evaluates sustainability across four key areas: Destination Management, Supplier Performance, Environmental Performance, and Social Performance. Helsinki has traditionally performed very well in the index, particularly in environmental performance at the city level. This year, Helsinki ranked first in Destination Management, Supplier Performance, and Environmental Performance and second in Social Progress. The city invests in enhancing the social sustainability of tourism by supporting local businesses on their path to sustainability and increasing resources for the development of tourist destinations. "International studies show that travellers are increasingly looking for more sustainable services and destinations. There will no doubt be increasing demand for the world's most sustainable tourist destination in the future," said Nina Vesterinen, Tourism Director at the City of Helsinki. Work continues on sustainable and smart tourism Helsinki's city strategy has set the goal of being the most sustainable and smartest tourist destination. Helsinki's Climate Action Plan for Tourism and Events also outlines Helsinki's goal of being at the top of the world in terms of sustainability, as verified by indexes and certifications. The goal has been to achieve the top spot in the Global Destination Sustainability (GDS) Index by 2025 at the latest. In addition to tourism, Helsinki is committed to reducing emissions in all its activities. Their goal is to achieve carbon neutrality by 2030. Carbon neutrality targets will be achieved, especially by increasing the share of renewable energy in heat and electricity production, as well as energy efficiency measures in buildings. The city has also invested in low-emission transport solutions: more than 30 per cent of the bus fleet in the Helsinki region has been electrified, and over 30 kilometres of new tramways will be introduced in Helsinki over the next decade. The City of Helsinki has several sustainability-related projects and measures underway. In terms of tourism, the most important of these are the development of inclusive tourism and additional investments in the participation of local residents in the development of tourism. They measure the carbon footprint of tourism, promote Helsinki's Climate Action Plan for Tourism, and support tourism companies on the path of sustainable travelling. The City of Helsinki is also interested in close collaboration with other tourist destinations on a national and international level.

What's the difference between a tour operator and a destination management company (DMC)? How can advisors find DMCs to work with, and what are the top do's and don'ts of working with them? What if a contact at a DMC ghosts a travel advisor? Hear the answers to these questions and more in this week's episode of Trade Secrets, where co-hosts Emma Weissmann and Jamie Biesiada chat about all things DMCs with Andrea Grisdale, CEO and founder of I.C. Bellagio in Italy. This episode is sponsored by AmaWaterways. Further resources IC Bellagio on the web Andrea Grisdale's email Mentioned in this episode: Death of a Travel Advisor by Dori Saltzman - From TravelAge West: The ultimate travel advisor guide to destination management companies Conde Nast's travel specialists Travel + Leisure's A List Wendy Perrin's WOW List Need advice? Call our hotline and leave a message: 201-902-2098 Email us: tradesecrets@travelweekly.com   Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Welcome back to My Secrets to Stamina!  I am so excited to bring on a wonderful friend, someone I've known and worked with for many years – Mr. Frank Robinson.  Frank Robinson is an entrepreneur with an intrinsic passion for celebrating life's successes. A passion he has cultivated into a lifestyle and leveraged to create two successful companies, Island Events and Ulu Creative. Both companies are focused on creating luxury events in Hawaii. With over forty years of experience in the hospitality industry across many different platforms in including hotels and resorts in both Hawaii and on the US mainland for luxury brands, Destination Management and Event production he was inspired to create Island Events and eventually Ulu Creative as vehicles to elevate the event possibilities throughout Hawaii, where he has lived for 20 years. Frank's ability to maximize his skill sets to enrich the lives of his clients, his team and his community continues to be is a guiding force behind his motivation. Frank lives in Maui with his husband and three dogs where he strives to embrace the culture of Aloha that has embraced him.  ENJOY!Contact & Follow Cindy! Follow on Instagram at cindy_novotny, Facebook and LinkedIn for every day inspirational posts.Email at cindynovotny@masterconnection.com

09.04.24 Pt 1 - Gareth Cliff and Jack Motlanthe look at projected poll numbers ahead of the elections. Gareth gives his view on the type of person that should be President… and a bit of a history lesson. And we learn about Destination Management on The Window Seat. www.cliffcentral.com

Area/TopicSouth America, Destination Management, CareerDalia GibuRegional Sales and Marketing DirectorAbercrombie & Kent Latin AmericaBorn and raised in Lima, with grandparents from Peru and from Okinawa. Dalia always had a love for geography and arts. She studied Tourism management in Lima's San Martin University and afterwards two Master Degrees -one from the University of Alicante in Spain. She has over 20 years of experience in the fascinating field of tourism, including working in Mexico as a wedding planner for a five-star resort and later as Sales Manager for top luxury lodges and Amazon boats in Peru. She has been with A&K for over 13 years as their Regional Sales Director, but what she loves the most is creating new experiences along with her teams in Latin America. She is an adventurous traveler who loves hiking in the mountains, trying every local dish and new flavor and who loves blending with locals and more so if that involves music. In her free time, she loves singing, dancing and riding her bike around her hometown Lima.https://www.akdmc.com/Here the link to watch all the University videos (6) A&K South America University 2023 - 2024 | 15-Minute Instant-Expert Webinars | English - YouTubeSummaryIn this episode, Dalia Gibu, the regional sales and marketing director for Abercrombie and Kent, Latin America, shares her journey in the adventure travel industry. She discusses her early interest in travel and hospitality, her passion for learning languages through music, and the impact of technology on language learning. Dahlia emphasizes the importance of different personalities in a team and the role of destination management companies (DMCs) in ensuring smooth operations and providing expert knowledge of the destination. She also introduces the University program, a series of webinars and informational sessions that educate travel agents and operators about South America. Dalia highlights the charm and resilience of Medellin, Colombia, and the generational perspective on travel and safety. In this conversation, Dalia Gibu shares her insights and experiences about Latin culture, dancing, and her passion for travel.  Dalia also highlights the beauty of South America and the experiences she recommends, such as hiking in El Chalten and exploring the culinary scene in Lima. She emphasizes the empowerment of women in the tourism industry and the positive impact they can make. Dalia concludes by discussing the diverse and delicious food experiences in Latin America, particularly in Lima, Buenos Aires, and Bogota.TakeawaysLearning languages through music can be an effective and enjoyable way to practice and improve language skills.The role of destination management companies (DMCs) is to provide expert knowledge of the destination, ensure smooth operations, and work closely with travel agents and operators.The University program by Abercrombie and Kent offers educational resources and inspiration for travel agents, operators, and anyone interested in learning more about South America.Medellin, Colombia, is a vibrant city with a resilient and welcoming community, offering a wide range of cultural, culinary, and natural experiences. Latin culture is rich and diverse, with a strong emphasis on dancing and community.South America offers a wide range of experiences, from hiking in El Chalten to exploring the culinary scene in Lima.Women play a significant role in the tourism Learn more about the Big World Made Small Podcast and join our private community to get episode updates, special access to our guests, and exclusive adventure travel offers at bigworldmadesmall.com.

Welcome back to season 5 (and the series finale) of The Altruistic Traveller podcast. My name is Bianca Caruana and for the past five years, I have been bringing you stories from influential change makers who are shaping our world for the better. In this episode, I speak with Dr. Marcus Hansen, a senior lecturer in tourism & events at Liverpool John Moores University. Dr. Hansen teaches and conducts research in relation to tourism and event management. His research interests are particularly around the topics of accessible tourism & events, including travelling with a vision impairment, accessible destination management, creating dementia-friendly destinations and leveraging mega events to deliver accessible outcomes. We discuss destination management strategies that create inclusive environments for people with physical and cognitive disabilities. We also delve into the concept of accessible tourism, who are the stakeholders and what are some of the benchmarks for accessibility in tourism. Dr. Hansen provides valuable insights on how destinations can adapt to cater to individuals with disabilities and highlights the benefits of creating environments that support those with cognitive impairments. Tune in for an informative and inspiring conversation on making tourism accessible for everyone. Follow Dr. Hansen on LinkedIn - https://www.linkedin.com/in/marcus-hansen-tourism/ Listen to Dr. Hansen's podcast - The Accessible Tourism Podcast Email Dr. Hansen - M.H.Hansen@ljmu.ac.uk

Guest Introductions: Racquel Brown: With over 20 years of experience in Leisure, Travel, and Tourism in the Caribbean, including a decade in executive management and as CEO of the St. Kitts Tourism Authority, Brown highlighted her successes. Avi Adams: A multi-hyphenate with a BA in Accounting, an MBA, and extensive experience in Accounting, Human Resources, and Management, Adams shared his diverse background spanning 15 years. Insights into Experience Turks and Caicos and Department of Tourism Regulations: Racquel Brown (Experience Turks and Caicos): Explained the Destination Management and Marketing Organization (DMMO) model for Turks and Caicos, emphasizing its inclusivity, sustainability, competitiveness, and data-driven approach to enhance the customer journey. Avi Adams (Department of Tourism Regulations): Outlined the Department's mission to foster a dynamic, competitive, and sustainable tourism sector by developing and enforcing regulations. She highlighted programs like TIDES and Tourism and Health Program (THP). Tourism Environmental Awareness Month Plans: Racquel Brown: Discussed the varied initiatives planned for the month, including Virgin Atlantic's Inaugural Flights, Island Clean Ups, Hello Tourist Program, Local Interactive Markets, and Tourism and Entrepreneurial Career Fairs. Focus on Tourism and Entrepreneurial Career Fairs:Racquel Brown: Emphasized the importance of showcasing diverse career opportunities in tourism to high school students across the islands, involving both public and private sectors. Role of Department of Tourism Regulations: Avi Adams: Highlighted the Department's role in certifying businesses, extending the TIDES program, and enhancing overall service quality. We discussed how the regulations strengthen businesses, making them more competitive and improving the entire tourism product. Future Vision for Department of Tourism Regulations: Avi Adams: Envisioned a future with a more knowledgeable workforce, tailored regulations for each sub-sector, the highest standards of quality and safety, enhanced destination reputation, and increased sustainability. Key Takeaways and Call to Action: Racquel Brown & Avi Adams: Encouraged the Turks and Caicos Islands to embrace the message of Tourism Environmental Awareness Month, emphasizing the importance of environmental consciousness and sustainable tourism practices. The show also features a special segment called “Whatchu Know about us? Where the host and guest answer random questions about a bowl. No topic is off the table with Let's Get Candid. Let's Get Candid releases new episodes every Sunday at 3pm eastern. For an opportunity to place an ad on the show and promote with us; please contact LetsGetCandid1@gmail.com SUBSCRIBE TO CHANNEL: https://www.youtube.com/c/OpenThought FOLLOW THE LET'S GET CANDID SHOW: INSTAGRAM | https://instagram.com/LETS.GETCANDID FACEBOOK | https://www.facebook.com/OpenThoughtTV SPOTIFY | https://open.spotify.com/show/2trZXXJZ9R92ZbeMHVv4OO GOOGLE PODCASTS | https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy85MDhiYWRjYy9wb2RjYXN0L3Jzcw APPLE PODCASTS | https://podcasts.apple.com/tc/podcast/lets-get-candid-podcast/id1619002609 #LetsGetCandid #CandidConversations #LorenHall #MarryFulford #TurksandCaicosTVShow

In this episode of the Tourism Academy podcast, join your host, Stephen Ekstrom, CEO and co-founder of Tourism Academy, as he sits down with Rob O'Keefe, the driving force behind See Monterey's remarkable rebranding journey. Rob, the mastermind behind "Find Your Way Here," shares insights into his inspiring career and the pivotal moments that brought him to where he is today.Rob reflects on his journey and emphasizes continuously evolving and aiming high. As a proud father of three, he hopes to instill curiosity and imagination in his children, knowing that these skills can open doors, especially in tourism.One of Rob's career highlights was relaunching See Monterey's brand during his tenure as CEO. He discusses how the pandemic, while a tragedy for many, allowed his community to refocus on the significance of travel, hospitality, and experiences. Rob's commitment was to emerge stronger from the crisis, resulting in a leaner, more focused organization with unparalleled community collaboration.Discover Rob's three essential lists for success: the to-do list, the "what's possible" list, and the "what not to do" list. Learn how these lists help him and his team navigate the complex world of destination management.Rob's guiding light question revolves around inspiration. He believes in inspiring others to achieve beyond their perceived limits within his organization and the destination itself. He's passionate about watching people experience his destination, even if it means playing tourist himself.Rob credits mentors, including board members and former colleagues, for shaping his career. He also draws inspiration from sports figures like Patrick Mahomes and the supportive community of Chiefs fans.For those considering a career in hospitality and tourism, Rob offers valuable advice: work on raising awareness about the industry's diverse opportunities and their impact on communities. He encourages young professionals to explore various paths and never stop learning.Rob shares his passion for gaining knowledge through reading and engaging conversations as a voracious reader and lifelong learner. He believes that continuous learning is essential in a rapidly evolving industry.Looking ahead, Rob is set on learning to play golf and achieving a better work-life balance. He recognizes the interconnected nature of work and personal life and is committed to improving this balance.Rob concludes with a powerful message about the importance of the tourism industry. It's a career that gives back to the community, focusing on residents' quality of life and vitality. "A career in tourism is, in many ways, a career in giving back to the community."Take advantage of this insightful conversation between Stephen Ekstrom and Rob O'Keefe, where they delve into the heart of tourism, rebranding destinations, and the profound impact of the industry on communities. Tune in and "Find Your Way Here."Business Class is brought to you by The Tourism Academy - harnessing the power of science, business psychology and adult education to advance the tourism industry and build sustainable economies. Learn how to engage your community, win over stakeholders and get more visitors at tourismacademy.org. Support the show

This is a recap episode of my very first episode here in Key West talking about Fantasy Fest.  I wanted to release this episode for the last weekend of Fantasy Fest, so you all could learn more about this week long party that happens every year in Key West! In our first episode, Mark Baratto speaks with Nadene Grossman Orr who handles all of the planning for Fantasy Fest, the Annual Key West Songwriters Festival, and many more events through her company We've Got The Keys. We go deep into why she moved to Key West and what she loves about living and working here, and some of her favorite spots in town to eat drink and be merry. MORE ON NADENE Nadene arrived in Key West Florida in 1991 just after Graduation from SUNY Geneseo. Looking back on her introduction to Island Life – she established a strong foundation with the best Key West jobs … Cocktail Server, Crew on the Catamarans, and Concierge! The 3 C's! She learned the Island inside and out and made lasting friendships that grew into the professional relationships she has today with so many local business owners and industry professionals. So in love with the Island Lifestyle - Nadene turned her passion into Business in 2004 - establishing We've Got the Keys - Wedding & Event Planners for the Florida Keys. We Coordinated nearly 800 Destination Weddings up until December 2015 when we changed our focus to Corporate Events, Destination Management and Producing City-Wide Festivals & Events. With an eye for detail, Nadene's focus is on designing creative Incentive Travel programs for our corporate clients, introducing visitors to uniquely Key West experiences, customized tours, one of a kind adventures and culinary delights – Nadene & her Team challenge themselves daily to delight, impress and inspire our guests! Nadene is thrilled to be a producer for the Annual Key West Songwriters Festival – founded in 1994 - this event is the largest of its kind - bringing more than 175 Performing Singer-Songwriters to Key West each year to perform their original music on Key West's intimate stages - including beaches, bars, theaters and boats! One of the founding producers of the Annual Key West Film Festival, Nadene and her team at We've got the Keys helped to establish this new festival for Key West – founded in 2012 we worked with the Film Festival for its first Three Years. With a deep sense of Community involvement – Supporting local events and non-profit organizations over the years has been an integral part of our work. In November 2015 Nadene proudly accepted the role of Event Director for AIDS Help Inc. – coordinating their annual local events, including Taste of Key West, Vintners Dinner, Tree of Hope, & The Coronation for King & Queen of Fantasy Fest. January 2017 Nadene was selected to become the new Director of FANTASY FEST! The We've got the Keys Team took on their Biggest EVENT to date! Fantasy Fest is one of Key West's largest and most iconic Festivals – originating in 1979 – this Festival is world-famous. Proudly partnering with Wonderdog Studios and expanding our Event Staff to take Fantasy Fest into the Future and Beyond! We've Got The Keys: https://www.wevegotthekeys.com

Attendees at IMEX America are in for a special treat in the form of the Google Xi CoLaboratory, where the tech giant is teaming up with other exhibitors and speakers to stage sessions and spaces focusing on experience design and inclusion. Meetings Today's Tyler Davidson spoke with Kate Walsh, Megan Henshall and Naomi Clare Crellin to discover what Hello! Destination Management, Google and Storycraft Lab are cooking up in concert with other collaborators such as Marriott and Maritz on the exhibit floor at IMEX America 2023, and how the message they are delivering resonates beyond the annual event.

Season 4, Episode 9 Guest: Kate Walsh, VP of Team Member Experience, Hello! Destination Management How can we design more thoughtful, inclusive events? Kate Walsh, VP of Team Member Experience at Hello! Destination Management, shares her perspective on leveraging empathy, data and strategic partnerships to create better event experiences.

Joining Miss Liz for teatime is Simone Claxton from The Sapphire Miriam Foundation sharing the how what where and when's it all began. The programs that are taking place to empower young girls to believe in their dreams. Grab your tea and join us. May 20th 7PM EST/ 7PM GMT-4 SIMONE CLAXTON Ms. Simone Claxton MSc.,BSc.(Hons.) is a Tourism/Business Development Consultant and the owner of Simone Claxton Destination Management & Consultancy which specializes in tourism and business consultancy.She graduated from Sheffeld Hallam University (England) in 2008 with a Msc. in International Hospitality and Tourism Management (Distinction) and is also the holder of a BSc. (Hons.) International Tourism Management. During her studies she conducted research and produced two (2) theses – the first on Sustainable Tourism Certification in Tobago and the other on Destination Management in St. Kitts. She returned home in July 2010, after living and working within the United Kingdom for eight ( years and is also a certified British Travel Agent (ABTAC) with over five (5) years' experience working as a Travel Agent Consultant within the UK.She also possess an Events Management Certificate from The Ministry of Community Development, Soap and Candle Making, and Growbox Agriculture in Trinidad which attests to her versatility and broad knowledge base. In addition to being widely travelled (Europe, USA and the Caribbean), she has worked within numerous customer service roles abroad and thus shares a great appreciation for cultural diversity and a passion for first class customer service. Simone Claxton Destination Management & Consultancy is a multidivisional business providing Event Management Services, Business Management Training and Services, Educational School Tours, as well as, Tourism & Hospitality Consultancy.Delivering a product that is quality and customer oriented is Ms. Claxton's priority. She has done Entrepreneurial/Business Plan training for NEDCO in 2013-2014 and also worked as an Entrepreneurship tutor for YTEPP for three (3) cycles from 2016 - 2017. Ms Claxton is also involved in Events Management and specializes in personal and professional development events/workshops for young persons. She has had the privilege to partner with the Office of the Prime Minister – Child and Gender Affairs in 2016 to bring its well reputed Defining Masculine Excellence programme for men to Point Fortin.She is also the President and Founder of The Sapphire Miriam Foundation formed out of a passion for empowering single mothers and youths. She has assisted the Consultant in the hosting/coordination of a number of leadership and developmental programmes entitled Boys to Men (Sponsored by Massy Foundation) for young men within the South Western Peninsular under her NGO - The Sapphire Miriam Foundation. On August 10th 2018, the organisation successfully completed its Carifesta Cultural Camp in collaboration with the Ministry of Community Development, Culture and the Arts, which was partly sponsored by Caribbean Gas Chemicals Ltd and Vessigny Antillies Credit Union at its Learning Resource Centre in Vance RiverNALIS supported the camp with its technical expertise. In 2019 she ran her very own girls empowerment programme entitled Dream Big in the Vessigny/La Brea (south Trinidad) area for teenage girls. “Providing women and girls with equal access to education, health care, decent work, and representation in political and economic decision making processes will fuel sustainable economies and benefit societies and humanity at large.” (UN SDG #5)

The Bell Tower on 34th (713-868-2355) is the number one event venue in North Houston, and with their hourly rentals and flexible packages, they just got even easier to work with. Go to https://thebelltoweron34th.com to find out more. The Bell Tower on 34th 901 West 34th Street, Houston, TX 77018, United States Website https://thebelltoweron34th.com Email prc.pressagency@gmail.com

Are you looking to take your destination management career to the next level? Or maybe you're just starting and want to build a solid foundation of skills and knowledge. Either way, Destinations International's CDME and PDM courses have got you covered. In this episode of The Tourism Teacher, host Andi Jaspersen sits down with guest Rori Ferensic to explore all the ins and outs of these prestigious professional development programs. Together, they break down the key features of the CDME (Certified Destination Management Executive) and PDM (Professional in Destination Management) courses, discussing everything from the curriculum and coursework to the benefits of earning these certifications. They explore how these programs can help you advance your career, build your network, and stay on top of the latest trends and developments in the industry. CDME Certification PDM Certificate If you're enjoying the show, please leave us a rating and review on Apple Podcasts! The Tourism Teacher is a part of the Destination Marketing Podcast Network. It is hosted by Andi Jaspersen and produced by Relic. To learn more about the Destination Marketing Podcast network and to listen to our other shows, please visit www.thedmpn.com. If you are interested in joining the network, please email adam@relicagency.com.

National parks are not alone in grappling with crowds. Many gateway communities surrounding our national parks are notable for their own amazing offerings -- natural beauty with tranquil spots for solitude and reflection…and nice venues for dining, listening to live music and pursuing year-round outdoor recreational and leisure activities.  But when the management of visitation in these areas is unchecked, and the very resources that make these places highly desirable destinations are strained, can anything really be done?   The community of Jackson, Wyoming, hopes so.  Recognizing that residents, business owners and visitors all share in the responsibility of preserving the area's unique character and allure, stakeholders throughout Teton County have put together a comprehensive sustainable destination management plan. The goal is to protect the beauty of the area, preserve a healthy environment and, at the same time, enhance visitor experience, business growth and quality of life for residents.   This week the Traveler's Lynn Riddick talks with Crista Valentino of the Jackson Hole Travel and Tourism Board to find out what's in the plan and how it will help.

A Destination Marketing consultant recently opined that diving into Sustainability and Stewardship carries with it some danger...and we don't disagree. But Durango's Rachel Brown counters with all the reasons her DMO believes they must engage. She discusses how they've adapted the Care for Colorado program on a local level and shifted their budget to Destination Management. Plus a Bonus Round question that features her staff's Team Building initiative. Very cool stuff.

TITLE:Big Apple Events with a Little Side of Chutzpah. (ft. Jaclyn Bernstein, President & Partner, Empire Force Events)OPENING QUOTE:“We all goof, we all screw up, but what could we do to become your partner, not just for this event but once, twice, for years.”-Jaclyn BernsteinSUMMARY:Jaclyn Bernstein, a native New Yorker and President and Partner of Empire Force Events, is a straight talker, an advocate for the city, and a legend in the event industry.  And in this episode, she serves up a bit of Yiddish, shares sides of her lifestyle in the Big Apple as well as some gutsy takes on what makes our event world go round.  Thirty years in the business, and you gotta believe she's seen it all … and to that end, she talks about it all!  From how to manage sensitive budget conversations to the special aptitude of listening, being resourceful, and throwing everything you got at it.  Because according to Jaclyn, that's what it takes to establish successful partnerships and to deliver the best events.  And if you can do that in New York, you can do it anywhere!  Listen in.  It can all be heard here on this episode of No More Bad Events.GUEST BIO:Jaclyn is President and Partner of Empire Force Events and is the dynamo behind NYC's longest, independent and locally-owned Destination Management company! Known for establishing long-standing client partnerships and for producing corporate & experiential events, Jaclyn is also a 4X MPI, ILEA, BizBash, and Event Solutions Hall of Famer.HIRE THEM TO SPEAK:Follow Jaclyn Bernstein:Linkedin BioFollow Scott Bloom:eSpeakers BioFollow eSpeakers:eSpeakers MarketplaceABOUT NO MORE BAD EVENTS:Brought to you by eSpeakers and hosted by professional emcee, host, and keynote speaker Scott Bloom, No More Bad Events is where you'll hear from some of the top names in the event and speaking industry about what goes on behind the scenes at the world's most perfectly executed conferences, meetings, and more. Get ready to learn the secrets and strategies to help anyone in the event industry reach their goal of putting on nothing less than world-class events. Learn more at: nomorebadevents.comABOUT THE HOST:A veteran comedian and television personality who has built a reputation as the go-to choice for business humor, Scott has hosted hundreds of events over two decades for big and small organizations alike. Scott has also hosted his own weekly VH1 series and recently co-hosted a national simulcast of the Grammy Awards from the Palace Theater.As the son of a successful salesman, he was exposed to the principles of building a business at an early age. As a comedian, Scott cut his teeth at renowned improv and comedy clubs. And as a self-taught student of psychology, he's explored what makes people tick and has written a book (albeit a farce) on how to get through life. He's uniquely positioned to deliver significant notes on connecting people and making business seriously funny. And who doesn't like to laugh? Learn more about Scott: scottbloomconnects.comPRODUCED BY eSpeakers:When the perfect speaker is in front of the right audience, a kind of magic happens where organizations and individuals improve in substantial, long-term ways. eSpeakers exists to make this happen more often. eSpeakers is where the speaking industry does business on the web. Speakers, speaker managers, associations, and bureaus use our tools to organize, promote and grow successful businesses. Event organizers think of eSpeakers first when they want to hire speakers for their meetings or events.The eSpeakers Marketplace technology lets us and our partner directories help meeting professionals worldwide connect directly with speakers for great engagements. Thousands of successful speakers, trainers, and coaches use eSpeakers to build their businesses and manage their calendars. Thousands of event organizers use our directories every day to find and hire speakers. Our tools are built for speakers, by speakers, to do things that only purpose-built systems can.Learn more at: eSpeakers.comSHOW CREDITS:Scott Bloom: Host | scottbloomconnects.comJoe Heaps: eSpeakers | jheaps@eSpeakers.com

Pastor Jeremy shares Wednesday in Glendive. Matt 13:44 “Again, the kingdom of heaven is like treasure hidden in a field, which a man found and hid; and for joy over it he goes and sells all that he has and buys that field." “Your destination will determine your journey” Opportunity- A set of circumstances that make it possible to do something. Mark 5:27 When she heard about Jesus, she came behind Him in the crowd and touched His garment. Mark 10:47 And when he heard that it was Jesus of Nazareth, he began to cry out and say, “Jesus, Son of David, have mercy on me!” Numbers 13:31 But the men who had gone up with him said, “We are not able to go up against the people, for they are stronger than we.” Peter: 1. Luke 5 - Peter had an opportunity to become a fisher of men. 2. Matt 16:23 Peter had an opportunity to listen to Jesus but he decided to open his mouth!! 3. Matt 26:69 Now Peter sat outside in the courtyard. And a servant girl came to him, saying, “You also were with Jesus of Galilee.” 70 But he denied it before them all, saying, “I do not know what you are saying.” 71 And when he had gone out to the gateway, another girl saw him and said to those who were there, “This fellow also was with Jesus of Nazareth.” 72 But again he denied with an oath, “I do not know the Man!” 73 And a little later those who stood by came up and said to Peter, “Surely you also are one of them, for your speech betrays you.” 74 Then he began to curse and swear, saying, “I do not know the Man!” Immediately a rooster crowed. 75 And Peter remembered the word of Jesus who had said to him, “Before the rooster crows, you will deny Me three times.” So he went out and wept bitterly. 4. Acts 2 - Matt 28 make disciples of all nations 5. Acts 3 - Mark 16 believers lay hands on sick Peter wasn't perfect navigating his journey, but he made it. He took some bad opportunities, but he took a bunch of great opportunities. He didn't quit after he was rebuked or after he denied Jesus 3 times.

Today I share ideas from a corporate event last week in Los Cabo, Mexico! The unexpected Creative branding Balance of personal and group activities Surprise gifts Easy access to you Incorporate local culture Destination Management companies (DMC) Celebrate special occasions Download this free event check list with a timeline to ensure you have everything you need for a successful event! http://www.eventivebrush.com/eventchecklist Sarah Brush xo Connect with me at Sarah Brush (@eventivebrush) • Instagram photos and videos

This is a recap episode of my very first episode here in Key West talking about Fantasy Fest.  I wanted to release this episode for the last weekend of Fantasy Fest, so you all could learn more about this week long party that happens every year in Key West! In our first episode, Mark Baratto speaks with Nadene Grossman Orr who handles all of the planning for Fantasy Fest, the Annual Key West Songwriters Festival, and many more events through her company We've Got The Keys. We go deep into why she moved to Key West and what she loves about living and working here, and some of her favorite spots in town to eat drink and be merry. MORE ON NADENE Nadene arrived in Key West Florida in 1991 just after Graduation from SUNY Geneseo. Looking back on her introduction to Island Life – she established a strong foundation with the best Key West jobs … Cocktail Server, Crew on the Catamarans, and Concierge! The 3 C's! She learned the Island inside and out and made lasting friendships that grew into the professional relationships she has today with so many local business owners and industry professionals. So in love with the Island Lifestyle - Nadene turned her passion into Business in 2004 - establishing We've Got the Keys - Wedding & Event Planners for the Florida Keys. We Coordinated nearly 800 Destination Weddings up until December 2015 when we changed our focus to Corporate Events, Destination Management and Producing City-Wide Festivals & Events. With an eye for detail, Nadene's focus is on designing creative Incentive Travel programs for our corporate clients, introducing visitors to uniquely Key West experiences, customized tours, one of a kind adventures and culinary delights – Nadene & her Team challenge themselves daily to delight, impress and inspire our guests! Nadene is thrilled to be a producer for the Annual Key West Songwriters Festival – founded in 1994 - this event is the largest of its kind - bringing more than 175 Performing Singer-Songwriters to Key West each year to perform their original music on Key West's intimate stages - including beaches, bars, theaters and boats! One of the founding producers of the Annual Key West Film Festival, Nadene and her team at We've got the Keys helped to establish this new festival for Key West – founded in 2012 we worked with the Film Festival for its first Three Years. With a deep sense of Community involvement – Supporting local events and non-profit organizations over the years has been an integral part of our work. In November 2015 Nadene proudly accepted the role of Event Director for AIDS Help Inc. – coordinating their annual local events, including Taste of Key West, Vintners Dinner, Tree of Hope, & The Coronation for King & Queen of Fantasy Fest. January 2017 Nadene was selected to become the new Director of FANTASY FEST! The We've got the Keys Team took on their Biggest EVENT to date! Fantasy Fest is one of Key West's largest and most iconic Festivals – originating in 1979 – this Festival is world-famous. Proudly partnering with Wonderdog Studios and expanding our Event Staff to take Fantasy Fest into the Future and Beyond! We've Got The Keys: https://www.wevegotthekeys.com Facebook Page: https://www.facebook.com/wevegotthekeys Twitter: https://twitter.com/wevegotthekeys Pinterest: https://www.pinterest.com/wevegotthekeys LinkedIn: https://www.linkedin.com/in/wevegotthekeys Instagram: https://www.instagram.com/wevegotthekeys

This episode is the second in a two part mini series, with this episode focusing on two regions who share the community engagement processes they're going through to develop their destination management plans.  As destinations globally are starting to think about a regenerative approach to destination management, we're honoured to share the journey that Aotearoa New Zealand's 31 Regional Tourism Organisations (RTOs) initiated during the pause of the pandemic. At the request of the NZ government, and with the support of government funding, New Zealand's RTOs have engaged in destination management planning and many have begun the journey towards a  regenerative approach to tourism.  We speak first with Tim Barke, General Manager at Lake Wanaka Tourism. Tim describes the opportunity tourism has now to ‘get it right' for future generations and also for the industry to remain viable in the future. Tim encourages everyone to get involved in their community, and he's leading by example, volunteering for multiple organisations across his community, demonstrating his commitment, both personally and professionally, to his place.  We also speak with Tania Burt, General Manager at Northland Inc who describes the importance of taking engagement on the road into communities for a highly localised process that results in more authentic, place-specific feedback from residents. Tania also speaks of how Northland's destination management plan is a living document, part of a living process, that requires regular reviews and iterations in order to be fully committed to both people and living ecosystems.  Tania is deeply involved in her place and stresses the importance that we all work towards net good, “because it's what the world needs of us right now.”   Join the conversation Join our LinkedIn network of likeminded professionals exploring what a regenerative future for tourism can look like. We'd love to see you there and hear your thoughts on this episode.   Thanks to: Tim Barke - General Manager at Lake Wanaka Tourism Tania Burt - General Manager at Northland Inc   Show notes and links Lake Wanaka Tourism Lake Wanaka Regenerative Tourism by 2030 Taitokerau Northland Destination Management Plan Wao Summit   Glossary: (Our guests will often use words from Te Reo Māori, New Zealand's indigenous language, in their interviews. We welcome and celebrate this, and for listeners outside of New Zealand for whom these may be unfamiliar, we offer an interpretation here to aid your understanding. For more detail, you can reference https://maoridictionary.co.nz/. We also offer explanations of acronyms and other industry terminology used in hope of making GOOD Awaits more accessible.) Aotearoa - New Zealand Taonga - treasure, socially or cultural valuable objects, resources, phenomenon, ideas and techniques Taoka - treasure, anything prized Mana - prestige, authority, control, power, influence, status, spiritual power, charisma - mana is a supernatural force in a person, place or object. Mauri - life force, vital essence Kaupapa - purpose, policy or values Ngāi Tahu - tribal group of the South Island, sometimes called Kāi Tahu Whakapapa – genealogy, lineage Te Ao Māori - The Māori world Tangata Whenua - “people of the land”, Māori people local to a particular area Mana Whenua - Māori people who have historic and territorial rights over the land Iwi - tribe, people Hapu - kinship group, clan, subtribe Mahi - work ____________ Want to explore what regenerative tourism could look like in practice? Join our GOOD Awaits Aotearoa New Zealand Experience in March 2023.  Find out more here: https://www.good-travel.org/good-trips/good-awaits-new-zealand  ____________ Credits GOOD Awaits is hosted by Debbie Clarke and Josie Major. Audio Production and music is by Clarrie Macklin.  Contact us:  josie@good-travel.org debbie@good-travel.org    Special Thanks to NZ National Commission for UNESCO for supporting this 2nd season of our podcast. 

We're back with another Utah Tourism Conference mini-episode, this time with Darren Dunn, President and Co-Founder of Zartico. Him and Adam talk about obstacles Darren and his team faced when developing the world's first destination management platform and how they overcame them. "Prior to starting this company, I had many a person in silicon valley tell me 'you will never be able to raise a dime on a company that's focused on the destination industry.' And I'm like, challenge accepted, let's go, giddy up." - Darren Dunn Zartico Destination Marketing Podcast Relic Agency The Destination Marketing Podcast is a part of the Destination Marketing Podcast Network. It is hosted by Adam Stoker and produced by Relic. If you are interested in any of Relic's services,  please email adam@relicagency.com or visit https://www.relicagency.com/ To learn more about the Destination Marketing Podcast network and to listen to our other shows, please visit https://thedmpn.com/. If you are interested in joining the network, please email adam@relicagency.com.

As destinations globally are starting to think about a regenerative approach to destination management, we're honoured to share the journey that Aotearoa New Zealand's 31 Regional Tourism Organisations (RTOs) initiated during the pause of the pandemic. At the request of the NZ government, and with the support of government funding, New Zealand's RTOs have engaged in destination management planning and many have begun the journey towards a  regenerative approach to tourism.    This episode is the first in a two part mini series, with this episode focusing on a national perspective, and the next episode focusing on a regional perspective.    We speak first with Kiri Goulter, of Regional Tourism New Zealand (RTNZ), a membership based and funded organisation representing the interests of all Regional Tourism Organisations throughout the country. Kiri describes the destination management planning process all 31 RTOs are engaging in, the various stages of planning and implementation across the regions, and the challenges in transitioning to a regenerative approach to destination management planning.   We also speak with Susan Houge Mackenzie, an Associate Professor of Tourism in the University of Otago School of Business, who is working alongside the RTOs researching the process the regions are going through. Susan brings an academic lens to this process and highlights the commitment of all regions to enhancing their communities, the challenges the varying structures of RTOS creates, ongoing funding needs, developing indicators for success, and the need for a long term evolving approach as capabilities develop. Corrections: Kiri Goulter's role with TNZ was supporting the industry to deliver on the 100% PURE brand, not developing it.  The destination management funding provided by the NZ government was in two tranche's - June/July 2020 and June/July 2021.     Join the conversation Join our LinkedIn network of likeminded professionals exploring what a regenerative future for tourism can look like. We'd love to see you there and hear your thoughts on this episode.   Thanks to: Kiri Goulter, Director - Destination Management, Regional Tourism New Zealand Dr Susan Houge Mackenzie, Associate Professor at University of Otago   Show notes and links Regional Tourism New Zealand New Zealand Tourism Sustainability Commitment Te Ūnga Mai Professional Development Programme  New Zealand Aotearoa Government Tourism Strategy 2019 NZ Ministry of Business, Innovation, and Employment Destination Management Guidelines New Zealand Treasury Four Capitals Framework Indicators Aotearoa New Zealand – Ngā Tūtohu Aotearoa   Glossary: (Our guests will often use words from Te Reo Māori, New Zealand's indigenous language, in their interviews. We welcome and celebrate this, and for listeners outside of New Zealand for whom these may be unfamiliar, we offer an interpretation here to aid your understanding. For more detail, you can reference https://maoridictionary.co.nz/. We also offer explanations of acronyms and other industry terminology used in hope of making GOOD Awaits more accessible.) Aotearoa - New Zealand Te Ao Māori - The Māori world Tangata Whenua - “people of the land”, Māori people local to a particular area Mana Whenua - Māori people who have historic and territorial rights over the land Iwi - tribe, people Mahi - work ____________ Want to explore what regenerative tourism could look like in practice? Join our GOOD Awaits Aotearoa New Zealand Experience in March 2023.  Find out more here: https://www.good-travel.org/good-trips/good-awaits-new-zealand  ____________ Credits GOOD Awaits is hosted by Debbie Clarke and Josie Major. Audio Production and music is by Clarrie Macklin.  Contact us:  josie@good-travel.org debbie@good-travel.org    Special Thanks to NZ National Commission for UNESCO for supporting this 2nd season of our podcast. 

Service design, and specifically journey mapping, has huge potential to change the travel & tourism industry in a positive way. As individual suppliers harness the potential journey mapping offers, they can craft more compelling experiences for their guests. Whether approaches are applied to services in a small hotel, or within a large destination management organization (DMO), journey maps can be created to suit different contexts and use cases within the travel industry.

From the Very First Short Stay Virtual Summit that took place during May 2020 - Free 3 Day Event - 30 Expert Speakers - Preserve, Pivot & Prosper Day 2 - ROAD TO RECOVERY, ACCELERATE OPPORTUNITES & MINDSET - Join the Short Stay Virtual Summit and access to all the interviews with 30 Short Term Rental Specialists today, right here - Short Stay Virtual Summit - May 2020 - https://bit.ly/SSVS2020-Collaborations, Shifts & Destination ManagementA talk by Wil SlickersPodcast Host, Slick Talk - The Hospitality Podcast ABOUT THIS TALKElaine & Wil discuss where they see the focus being for property owners/managers in the current state of the world as we battle the difficulties of COVID19, how the industry is shifting during this time, and of course the rise of direct bookings and the importance of transparency between guests & hospitality providers. WIL SLICKERSWith an extensive amount of hotel & short stay experience, Wil is a Certified Revenue Manager from Cornell University and recently has become a co-owner of a Luxury Vacation Rental Management company called StayLux based in the PNW in the USA!-Ready for more Direct Bookings in your Short Term Rental Business - Join The Short Stay Pros Facebook Group here - www.hlspodcast.com?FB-Get access to my 20 FREE #BookDirect Social Media Templates here - https://bit.ly/20freetemplates-Getting Started with Direct Bookings FREE Training - Guides section of the Facebook group - Join here - www.hlspodcast.com/FB-Ready to Get Visible, Get More Bookings & Connect with a Community of Proactive, Short Term Rentals Hosts & Owners just like you ? Join the Short Stay Social Lounge - The social marketing membership for short term rental hosts that cuts the fluff, teaches the How To & adds in some fun! - Join here: https://hlspodcast.com/sociallounge--TikTok - https://www.tiktok.com/@themrswatt-Instagram - https://www.instagram.com/holidayletsuccesspodcast-----#holidayhome #holiday #travel #airbnb #vacation #holidayrental #vacationrental #holidays #staycation #holidayhouse #vacationhome #holidaycottage #holidaylet #bookdirect #vacationrentals #tourism #vacationhome #getaway #shorttermrental #bookingcom #AirbnbTips

In this episode, we shall take a look at, how to build a successful destination management company (DMC) business. This episode takes a deeper look into destination management companies or DMC. You will learn how to set your DMC apart from the competition. Building a successful DMC business involves various factors. This episode is a helpful guide for those who are seeking information on this subject. Here are the topics we will cover: What will set your DMC apart from the rest? Key aspects to focus on while building your DMC business Factors that support building a successful DMC business If you are a DMC, the success of your business depends upon how well your customer's needs are met. Connect with our experts to find out how OTRAMS can help you create a powerful, scalable and profitable DMC business. OTRAMS has the most powerful DMC software that is designed to increase productivity, improve business function and overall management. All of which boosts profit and grows business. To know more, schedule a meeting with our experts or visit us at www.otrams.com. This is a podcast by Leading Travel Tech Provider - Qtech Software

In this week's episode of Latina Lifestyle Legacy, Reyna and Ashley interview Santiago Aguilar. Santiago Aguilar is cofounder of ITA Global, a destination management company that was founded in Nicaragua in 2011. Santiago and his business partner Chris have created a stress free way to travel that also allows you to experience the city for what it is. Some challenges he faced growing up allowed him to find ways to make things happen, which is where his entrepreneur mindset started. His mission even prior to having ITA Global, was always to help people. Now that he has ITA Global, he has found a creative way to do just that. Santiago encourages anyone who is scared to travel not to be scared to put yourself out there. ITA Global's number one priority when traveling is safety so their guests can enjoy their time while on vacation. They want you to experience where you are for what it is and give you the most authentic experience possible. If you are interested in traveling with ITA Global, they partnered up with Reyna to take a trip to Oaxaca during Dia de los Muertos to give you the most authentic experience of the beautiful city and their amazing cuisine. If you would like to travel with Reyna to Oaxaca, check the link below: RSVP for the Oaxaca trip: https://itaglobal.com/products/reyna-invites-you-to-oaxaca-culture-culinary-tours?_pos=1&_sid=6fa444f62&_ss=r ITA Global: https://www.instagram.com/itaglobaltravel/ Company Website: https://itaglobal.com/ Anonymous question link to be featured in the next episode: https://docs.google.com/forms/d/1dIg9ZIfiWzJwzJjTRoOMpQGZW1EYyp1nSDOy-u98m-I/edit Join the Latina Lifestyle Legacy Membership and keep up with the ladies: Latina Lifestyle Legacy Membership: https://reyna.mykajabi.com/LatinaLifestyleLegacy Latina Lifestyle Legacy Instagram: https://www.instagram.com/latinalifestylelegacy/ Reyna's Instagram: https://www.instagram.com/hola_reyna/ Ashley's Instagram: https://www.instagram.com/ashleey_xoxoxo/

A.T.A. Talks About - Den e di tres episodio di A.T.A. Talks About, ta enfoca riba e aspecto y responsabilidadnan di ‘Destination Management. . A.T.A Talks About is powered by Aruba Tourism Authority and Sopi Mix Studio ..#sopimix #sopimixstudio #sopimixaruba #podcast #swingmasterz #new #concept #islandlife #islandvibes #wetheislandpeople #onehappyisland Support the show

Alex Michaels has lived in eight states and spent more than two decades in the leisure and hospitality business, punctuated by a four-year stint in the Navy that began Sept. 11, 2001. When he learned Michael Stershic, Discover Lehigh Valley's president was retiring after 14 years, the former Navy hospital corpsman jumped at the chance to apply. After a nationwide search, Michaels, 49, was named president of Discover Lehigh Valley, whose mission is to promote tourism and market the region. On this episode of Destination on the Left, I talk with Alex Michaels about why he is so intentional about fostering a culture of collaboration in his organization and why he believes that educating stakeholders about their role in building partnerships has helped bolster post-pandemic success. We also discuss the positive influences on his leadership style, his commitment to constant education and reflection, and why he believes that Discover Lehigh Valley is stronger today than ever before. What You Will Learn in this Episode: How Alex got his start in the hospitality industry at Disney World and why it was such a tremendous formative experience in the business How Alex's leadership style has been influenced by his time in the Navy Why Alex has always been motivated to embrace technology in destination marketing Why Alex decided to move from a traditional office to a more collaborative meeting and working space Ways that Alex and his team decided to cut spending and how it has helped them move forward co-operatively with other local DMOs Discover Lehigh Valley's current focus on talent supply and how they hope to tap into graduates of the region's colleges and universities each year How moving to a storytelling method of marketing has helped Alex's area work together to brand several destinations or services as one Leadership Lessons from Recent Challenges Alex describes why he is committed to creating an environment where the team at Discover Lehigh Valley has ownership of what they do at the DMO. He shares how their culture of collaboration with the Economic Development Agency, their Chamber, and their local partners has become a vital factor in their post-pandemic success. On the show, we discussed the extent to which DMOs have become part of the economic development puzzle for their areas. Alex outlines why it's so essential for travel and tourism leaders to emphasize the importance of educating all of the stakeholders on the investment they make into the community and to share what they have with the visitors, which are often instrumental in helping drive the local economy. Encouragement and Support Our focus on the podcast is how collaboration and co-opetition can move you forward as a destination, so I was fascinated to hear Alex's take on why he sees collaboration as vital to the future of the travel and tourism industry. He shares some of the creative approaches to collaboration that have helped the Lehigh Valley team move through the challenges of the last few years. We also discussed in detail some of the projects that Discover Lehigh Valley worked on during the pandemic, including working towards a Destination Management accreditation program and a Certified Tourism Ambassador program, and why they were ready to make the pivot and leverage new opportunities as soon as shutdowns were announced. Time for Reflection Digging deep into the operation side of the organization, from going through the accreditation process to understanding the importance of streamlining the budget helped Alex and Discover Lehigh Valley put themselves in the best position to take advantage of the renewed appetite for travel. Alex describes how his organization has built valuable partnerships in the local area that allow them to engage potential visitors in the authentic story of the region via their marketing channels. He also highlights why the enforced pause in day-to-day activities gave the Lehigh team time to take stock and evaluate which activities were most likely to provide a return on investment and benefit the community the most. Resources: Website: discoverlehighvalley.com LinkedIn: https://www.linkedin.com/in/alex-michaels-cdme-cta-2386bb13/?trk=people-guest_people_search-card Twitter: https://twitter.com/michaels0916 and https://twitter.com/LehighValleyPA We value your thoughts and feedback and would love to hear from you. Leave us a review on your favorite streaming platform to let us know what you want to hear more of. Here is a quick tutorial on how to leave us a rating and review on iTunes!: https://breaktheicemedia.com/rating-review/

This week's Future of Tourism features Matthew Price, executive director of the Huntingdon County Visitors Bureau. Tune in and learn how Price brought together stakeholders to develop sustainable recreational projects and events in their corner of the world.

2020 was the year of virtual events. 2021 is a bit more complicated. How does what we know now about tech and safety standards inform event planning in a world that's going back in-person? This week, Melissa talks with Janet Holliday, the President and CEO of The CE Group, about event planning in a pandemic world. About Janet: Janet Holliday embodies a rare combination of strategic vision, tremendous leadership skills, and the “can-do” attitude that it takes to plan, position, promote and produce some of the most successful large-scale marketing events in the country and around the world. Janet's name has become synonymous with excellence when it comes to executing the highest level of strategic marketing events as part of comprehensive marketing programs for companies and organizations of all sizes. Her entrepreneurial spirit has launched the CE Group, Inc. into many areas of experience-based marketing, including its six core services: Event and Production Management, National Sports and Events Marketing, Destination Management, Venue Management, and Integrated Communication. Visit the CE Group's websiteFollow the CE Group on Instagram: @thecegroup Follow the CE Group on FacebookFollow the CE Group on Twitter: @thecegroup Connect with the CE Group on Linked In Connect with Janet on Linked InEmail Janet: janet@cegroupinc.net Topics covered: - The evolution of event planning - The future of virtual events - Navigating a time of recovery and discovery - How to decrease anxiety and increase joy - Protecting clients from liability concerns Actions to take: - Have a strong contingency plan - Create clear guidelines - Add some meaning to your routine - Talk about the worst case scenarios - Lead with responsibility Resources mentioned: - PRSA- To-Go For Good- United Way - MVW Communications- PR Pro Gear

Pastor Jeremy shares Sunday in Glendive.

In questa puntata Andrea Colzani intervista Josep Ejarque, autore del volume Destination Management della collana editoriale di Confcommercio dedicata all'innovazione, Le Bussole, scoprendo le prospettive del turismo italiano post-Covid e le strategie che gli imprenditori dovrebbero adottare per resistere, riadattare e rilanciare la propria attività.

Back at it with another "IT'S RISKY B" segment where Anthony Bollotta and Alex Apostolidis discussing FORCE MAJURE contract clauses and what to be clear about in your contract verbiage. Then they are joined by the boisterous and beloved JACLYN BERNSTEIN, president and founder of EMPIRE FORCE EVENTS. This interview is so good that we had to spit it into 2 parts. Jaclyn gives an insider view with boots on the ground in New York City as the owner of an Event Design, Production and Destination Management company. They talk about how pulling together with industry people during this crisis lead to impactful moments with the NY/NJ Branch of the Live Event Coalition have helped keep a sense of sanity and purpose. Anthony gets Jaclyn's thoughts on what's still needed to make a successful event when going virtual and next steps in going hybrid. Like and Subscribe for part 2 next week! www.bollotta.com Follow @bollottaentertainment on IG send your event & entertainment questions to info@bollotta.com Contact Jaclyn at jbernstein@empireforce.com or follow her on IG @jaclyn_bernstein    

The ALFAMAR BEACH & SPORT RESORT Hotel in the Algarve (Portugal) has been one of the hot spot for training camps for Sports Teams in the 80' and 90'. Unfortunately over the last 20 years no investment has been made in the hotel complex and the sports facilities and therefore the conditions became, lets say it nicely...., more than poor. However, still today, many websites of travel agencies and tour operators around Europe promote the Alfamar in their website. Good news: the Alfamar Beach & Sport Resort has been sold and the new owners will start by January 2021 with a complete rebuilding. — Your comments are my oxygen, please take a second and say ‘Hi’ in the comments and let me know what you thought of the podcast or give me your thoughts about the subject… p.s. It would mean a lot to me if you hit the subscribe button ;) — My website: www.patricksbrandt.com TEAM Destination Management website: www.team-dm.com — Connector, Driven for Service Excellence and Passionate for Portugal - Patrick S. Brandt has over 25 years of Experience in Major Sports Events, Destination Management, Business Aviation, Project Management and Business Strategy — LinkedIn: https://www.linkedin.com/in/padubrandt/ Facebook: https://www.facebook.com/padubrandt Twitter: https://twitter.com/padubrandt Instagram: https://www.instagram.com/padubrandt/ Website: http://www.patricksbrandt.com

As America’s Road Trip Expert, Dr. Forbes has traveled by car in all 50 states, enjoying hundreds of scenic byways and scenic drives passing through thousands of historic towns. Her love of the road trip began at age 7 and even her High School was on a Scenic Byway. After a career in architecture and facility management, ending at The World Bank in Washington, DC, she was able to transform her love of the road trip into a successful career. Since beginning to develop road trips and driving travel packaging for destinations throughout the United States, Dr. Forbes has assisted over 300 locations to develop and promote new travel products in their areas. While managing an international inbound tour operator, she included scenic byways in every possible driving trip for overseas visitors. Even though Dr. Forbes still assists destinations and regional locations to develop road trip experiences, more recently she contracted to take on the role of Director of Development and Marketing for the National Scenic Byway Foundation, and also the management of the effort to develop a comprehensive website to include all scenic byways and scenic roads throughout the United States. In addition to those roles, she serves as Professor of Destination Management and Marketing for the Temple University Masters in Travel and Tourism program. Dr. Forbes is conversant with the economic impact of Scenic Byways and scenic roads along with methods to create economic development in areas where it is hardest to come by. Her unique background in working on all sides of the equation – developing road trip experiences for the travel sellers and selling road trips as the head travel agent, holding an IATA number to travel buyers, plus teaching the subjects and working in economic development delivers a comprehensive perspective on what today’s visitors need and want and what travel sellers must do to respond, not found anywhere else. She holds a Bachelor of Fine Arts and Master of Art and Architectural History from the University of Wisconsin, a Doctorate in Environmental Planning from Union University, a Certificate in Digital Marketing from the University of Illinois, and is currently working on an MBA at Taft University. Destination on the Left is joined by Dr. Maree Forbes, Director of Development and Marketing for the National Scenic Byway Foundation. As America’s Road Trip Expert, Dr. Forbes has traveled by car in all 50 states, enjoying hundreds of scenic byways and scenic drives passing through thousands of historic towns. On our podcast, Maree shares her story and talks about the importance of scenic byways to the small towns and communities that they encompass. She also discusses the use of storytelling to create visitor experiences, and the importance of collaboration in travel and tourism. What You Will Learn in This Episode: Dr. Forbes’ journey into the travel and tourism industry The importance of scenic byways to the small towns and communities that they encompass How Dr. Forbes creates itineraries based on visitor experience How Dr. Forbes drove international travel through America’s scenic byways and drives How storytelling enhances the ability to build visitor experiences What Dr. Forbes has done to target different demographics with her travel experiences The importance of creativity and collaboration in building road trip experiences The National Scenic Byway Foundation Dr. Maree Forbes is the Director of Development and Marketing for the National Scenic Byway Foundation. As America’s Road Trip Expert, Dr. Forbes has traveled by car in all 50 states, enjoying hundreds of scenic byways and scenic drives passing through thousands of historic towns. She has assisted over 300 locations to develop and promote new travel products in their areas. And her experience spans every piece of the equation. On our podcast, Maree shares her story and talks about the importance of scenic byways to the small towns and communities that they encompass. Preserving the Beauty Dr. Forbes designs unique road trip experiences for scenic byways and scenic drives in conjunction with The National Scenic Byway Foundation, an organization that picked up the pieces when federal funding was cut. She and her team are looking for ways to promote these one-of-a-kind travel routes on one central platform so they can fund preservation efforts and maintain the irreplicable beauty of the byways and scenic drives for generations to come. You can’t just build a new one when the beauty is destroyed, so these efforts are critical to locations across the country. The Personal Travel Portfolio Building these unique road trip experiences for a broad spectrum of travelers requires a lot of creativity. As competitive as the travel and tourism industry can be, Dr. Forbes had to figure out how to elevate the road trip. It was a challenge to inspire visitors to take the scenic route instead of flying to a destination and flying back, but she had a lot of success targeting international travelers with her “personal travel portfolio.” Many international travelers wanted to rent a car when they got to America, but with the grandiosity of the U.S., they didn’t quite know where to start. This program had a story for each day of travel, with detailed information about things to see and do that would make their trip more satisfying. And the use of creativity to turn driving into a travel experience did so much for scenic byways and drives around the country. Website: https://nsbfoundation.com/ LinkedIn: https://www.linkedin.com/in/maree-forbes/ Facebook: https://www.facebook.com/NationalScenicBywayFoundation/

VP Yampu Tours, Travel Speaker, Travel Educator Business Consultant for Travel Industry Travel Expert, Vice President Sales and Marketing, Expert in Latin America, Africa, and Asia Travel. Human Relations, PR, Marketing, Training, Tour Design, Destination Management. Specialties: Travel Expert, Travel Design, Destination Management, Travel Consultant Training, Destination Training, Expert Travel Product Training, Podcast Speaker, Public Speaker on Travel, Travel Company Consultant, Location Scout, Experiential Travel, Luxury Travel, Family Travel, Girls Trips, Boys Trips, Multi-generational Trips, Safari

Thanks for joining us on Episode 13 with our guests Tamara Kennedy-Hill, Founder at Kennedy-Hill Strategies and Kimberly Lewis, Senior Vice President, Market Transformation & Development at USGBC. The Traveling Podcast is hosted by industry veterans Dan Sherman and Ryan Barth, CMP.In this episode we'll touch on the top stories in group business travel, live events and sports (subscribe to the Market in a Minute newsletter). In addition, Tamara and Kimberly will share their thoughts on how event organizers can reframe the conversation around people, communities and economic empowerment. Why building alliances, diversifying your supply chain and seeking host destination partnerships can drive equitable access for communities of color. Tamara Kennedy-HillFounderKennedy-Hill StrategiesLinkedIn: https://www.linkedin.com/in/tamarakennedyhill/Kimberly LewisSenior Vice President, Market Transformation & DevelopmentUSGBCLinkedIn: https://www.linkedin.com/in/kimberly-lewis-4732555/ Kimberly Lewis:As Senior Vice President of Market Transformation and Development for the US Green Building Council (USGBC) with over 20 years of experience and accomplishments, Kimberly Lewis knows better than anyone that market transformation begins with people. Kimberly is a catalyst and executive leader in the global green building movement, championing the critical issues of diversity, equity, and inclusion as the center of the sustainability and climate agenda worldwide. Kimberly directs USGBC’s 40 US local community advancement teams along with members, volunteers and emerging professionals around the world delivering on the USGBC mission to improve the quality of life for all through more sustainable buildings, cities, and communities worldwide.Kimberly serves as the chair of the board of directors for Groundswell, a nonprofit community solar and energy equity leader with the mission of building community power. She also serves on the board for PaceNation as the diversity, equity, and inclusion thought leader. ------------------------------------------------------------------------------------------------------------------------Tamara-Kennedy-Hill:Tamara Kennedy-Hill, Principal at Kennedy-Hill Strategies, LLC works with business and nonprofit leaders to design strategic impact solutions and mission driven results applying principles of change management, community engagement and tested equity, diversity and inclusion system change modeling. Kennedy-Hill brings her over twenty years of experience from Destination Management, Tourism, Global Sustainable Meeting Design, Team Building, and Nonprofit Management to work with leaders to embrace equity and build systemic change in their organizations and communities. Kennedy-Hill currently serves on the boards of Black United Fund of Oregon, Greater Portland Economic Development District and Transition Projects. She holds an MBA in Nonprofit Management from the University of Portland and a bachelor’s degree in Communications, with emphasis in adult learning theory and conflict resolution, from Marylhurst University. Support the show (http://www.hipnetwork.com/traveling-podcast)

This week on the Future of Tourism, David is joined by Maura Gast, Executive Director at Irving Convention & Visitors Bureau. Not only is Maura the brilliant mind behind The Destination Management Cycle, but she was also one of the driving forces behind the innovative Irving Convention Center at Las Colinas, which averages almost 300 events per year. Tune in to hear her thoughts on strategic vision and destination development.

Jaclyn Bernstein is a true Event Production, Destination Management and Hospitality professional, leader, insider & champion of New York City! Proven by Jaclyn being named in world-renowned BizBash's Inaugural ‘Top 500 People in Events' & ‘Most Influential Event Professionals', then again in their 2019 ‘Top 1000 People in Events'. Serving as an active Board of Director of NYC & Company, the official destination marketing organization and convention & visitors bureau as the primary key representative of the Events sector.  Highlights of Jack's other industry leadership include: ILEA - NY Board of Directors & 1st Co-VicePresident of Programs & Education, Internationally - youngest Board of Governor; Society for Incentive Travel Excellence NY Chapter CoChair; Association of Destination Management Executives International's Board of Directors, Inaugural VP Awards, 1st President's Award winner.Many honors have been awarded to Jaclyn including: Event Solutions' ‘Event Planner of The Year'', ‘Samaritan Service' for support after September 11th; ILEA's Mettle Attitude, Inaugural NY ‘Woman of The Year'; ILEA Founding members - Jack & Rob are now 2 of 30 international Legacy inductees.    Jaclyn's also been inducted into 3 Halls of Fame and Legends – Inaugural ILEA NY, Event Solutions & BizBash. A significant honor out of the industry is from the Boy Scouts of America with their Hospitality Industry “Good Scout” Award!  This award has been given for 37 years, to 81 honorees, and Jaclyn is the 3rd woman to receive it!  And Jack's most recent honor is this summer 2020 amidst all else going - ILEA's most prestigious - - their Lifetime Achievement Award.  It's not even bestowed each year, so for Jaclyn to receive now for a lifetime of dedication is truly humbling.Jaclyn's been in 85+ publications including cover features: Crain's NY Business, Corporate & Incentive Travel & coveted 1st edition of the Special Events book.  Jaclyn loves sharing, especially as an industry speaker - domestically, to India, & adjunct professor at NY University.  Jaclyn's appeared on TV in the news, David Tutera's Party Planner & 1st season of The Apprentice.Jaclyn's engaging, chatty, loves being larger than life (with very striking high heels) while making people feel comfy, & collecting them to become part of her family ~ Now More Than Ever! Too many AWARDS and Special Honors to list.jaclyn@empireforce.comLike what you heard? Please leave comments or reviews on Apple Podcast or at www.VisualWOW.com

This week on The Future of Tourism, David is joined by Loren Gold, Executive Vice President at Greater Raleigh CVB. Tune in to learn how the team at Visit Raleigh has created an environment that enables seamless collaboration between internal and external stakeholders, and how other destinations can do the same.

The UEFA Executive Committee will meet via videoconference next Thursday 23 April for an update meeting to discuss the latest developments regarding the impact caused by the coronavirus outbreak on European football. This meeting will follow an information session for the General Secretaries of UEFA’s 55 member associations on Tuesday 21 April. The meetings will look at developments across both domestic and European competitions. — Your comments are my oxygen, please take a second and say ‘Hi’ in the comments and let me know what you thought of the video or give me your thoughts about the subject… p.s. It would mean a lot to me if you hit the subscribe button ;) — My website: www.patricksbrandt.com TEAM Destination Management website: www.team-dm.com — Connector, Driven for Service Excellence and Passionate for Portugal - Patrick S. Brandt has over 25 years of Experience in Major Sports Events, Destination Management, Business Aviation, Project Management and Business Strategy — LinkedIn: https://www.linkedin.com/in/padubrandt/ Facebook: https://www.facebook.com/padubrandt Twitter: https://twitter.com/padubrandt Instagram: https://www.instagram.com/padubrandt/ Website: http://www.patricksbrandt.com

Our guest this episode is the extremely Talented Talia Tinao, Owner & co-founder at Hawaii Destination Premier, an innovative Destination Management Company on the islands. Born and raised there, she is passionate about connecting you to her island home. With over 15 years of Hospitality and Destination Management experience, there is little she hasn't seen. From custom VIP excursions to dine-around logistics to unique and awe inspiring event decor.

UEFA has invited the general secretaries of its 55 members associations to a videoconference on Wednesday 1 April at midday to share an update on the progress made by the two working groups that were created two weeks ago and to discuss options identified with regards to the potential rescheduling of matches. The meeting will look at developments across all UEFA national team and club competitions, as well as discussing progress at FIFA and European level on matters such as player contracts and the transfer system. Padu Brandt (Patrick S. Brandt) gives you some inside information regarding this meeting and possible schedule options. — Your comments are my oxygen, please take a second and say ‘Hi’ in the comments and let me know what you thought of the podcast or give me your thoughts about the subject… p.s. It would mean a lot to me if you hit the subscribe button ;) — My website: www.patricksbrandt.com - TEAM Destination Management website: www.team-dm.com — Connector, Driven for Service Excellence and Passionate for Portugal - Patrick S. Brandt has over 25 years of Experience in Major Sports Events, Destination Management, Business Aviation, Project Management and Business Strategy

Hotels are often not pleased with their sales performance around major sporting events and buyers of group bookings claim that they are often facing lack of availability from hotels.... and if available, then for outraged room rates.... — Your comments are my oxygen, please take a second and say ‘Hi’ in the comments and let me know what you thought of the podcast or give me your thoughts about the subject… p.s. It would mean a lot to me if you hit the subscribe button ;) — My website: www.patricksbrandt.com - TEAM Destination Management website: www.team-dm.com — Connector, Driven for Service Excellence and Passionate for Portugal - Patrick S. Brandt has over 25 years of Experience in Major Sports Events, Destination Management, Business Aviation, Project Management and Business Strategy

For the past decade, many DMOs have slowly evolved from being Destination Marketing Organizations to Destination Management Organizations. The Little Rock CVB, however, has been managing destination facilities there for half a century. CVB CEO Gretchen Hall joins DMOU to share her tales of managing and renovating iconic public facilities. You'll also hear how she helped shepherd forward a downtown entertainment district (featuring an open-drink zone) last summer and how she can trace every good thing that's happened in her career...to basketball.

t's Valentine's day and time to bring bae to work! Meet Omar Hamilton of Ohpsalms. A professional Destination Management company that specializes in large groups, weddings, and corporate events. Listen to the story of a 16 years friendship that became a relationship with host C. DeVone.

Join two Oregonians, Big Tourism show host Arica Sears and her guest Andrew Grossmann, Destination Development Manager at Travel Oregon, as they open up a conversation about destination management through the lens of tourism. Does the tourism industry have an official definition for ‘Destination Management’? What unique partnerships can be formed to address tourism challenges? How can out-of-the-box thinking lead to unheard of ideas? This conversation starts on the Oregon Coast and quickly jumps to the Faroe Islands, Vancouver Island, and Chile.

In our first episode, Mark Baratto speaks with Nadene Grossman Orr who handles all of the planning for Fantasy Fest, the Annual Key West Songwriters Festival, and many more events through her company We've Got The Keys. We go deep into why she moved to Key West and what she loves about living and working here, and some of her favorite spots in town to eat drink and be merry. MORE ON NADENE Nadene arrived in Key West Florida in 1991 just after Graduation from SUNY Geneseo. Looking back on her introduction to Island Life – she established a strong foundation with the best Key West jobs … Cocktail Server, Crew on the Catamarans, and Concierge! The 3 C’s! She learned the Island inside and out and made lasting friendships that grew into the professional relationships she has today with so many local business owners and industry professionals. So in love with the Island Lifestyle - Nadene turned her passion into Business in 2004 - establishing We've Got the Keys - Wedding & Event Planners for the Florida Keys. We Coordinated nearly 800 Destination Weddings up until December 2015 when we changed our focus to Corporate Events, Destination Management and Producing City-Wide Festivals & Events. With an eye for detail, Nadene’s focus is on designing creative Incentive Travel programs for our corporate clients, introducing visitors to uniquely Key West experiences, customized tours, one of a kind adventures and culinary delights – Nadene & her Team challenge themselves daily to delight, impress and inspire our guests! Nadene is thrilled to be a producer for the Annual Key West Songwriters Festival – founded in 1994 - this event is the largest of its kind - bringing more than 175 Performing Singer-Songwriters to Key West each year to perform their original music on Key West's intimate stages - including beaches, bars, theaters and boats! One of the founding producers of the Annual Key West Film Festival, Nadene and her team at We’ve got the Keys helped to establish this new festival for Key West – founded in 2012 we worked with the Film Festival for its first Three Years. With a deep sense of Community involvement – Supporting local events and non-profit organizations over the years has been an integral part of our work. In November 2015 Nadene proudly accepted the role of Event Director for AIDS Help Inc. – coordinating their annual local events, including Taste of Key West, Vintners Dinner, Tree of Hope, & The Coronation for King & Queen of Fantasy Fest. January 2017 Nadene was selected to become the new Director of FANTASY FEST! The We’ve got the Keys Team took on their Biggest EVENT to date! Fantasy Fest is one of Key West’s largest and most iconic Festivals – originating in 1979 – this Festival is world-famous. Proudly partnering with Wonderdog Studios and expanding our Event Staff to take Fantasy Fest into the Future and Beyond! We've Got The Keys: https://www.wevegotthekeys.com Facebook Page: https://www.facebook.com/wevegotthekeys Twitter: https://twitter.com/wevegotthekeys Pinterest: https://www.pinterest.com/wevegotthekeys LinkedIn: https://www.linkedin.com/in/wevegotthekeys Instagram: https://www.instagram.com/wevegotthekeys  

Today's guest is Ms. Rhanee Palma who is the Vice President of Sales & Service for Visit Oakland. Visit Oakland is responsible for increasing tourism’s economic impact to Oakland through destination development and brand management. Rhanee and I discuss how and why to use a Destination Management organization like Visit Oakland as well as experiences & career within the hospitality field. Email: rhanee@visitoakland.com VisitOakland.com

We talk. We drink. We movie About the movie: When three parents stumble upon their daughters' pact to lose their virginity at prom, they launch a covert one-night operation to stop the teens from sealing the deal. Leslie Mann (The Other Woman, This Is 40), Ike Barinholtz (Neighbors, Suicide Squad) and John Cena (Trainwreck, Sisters) star in Blockers, the directorial debut of Kay Cannon (writer of the Pitch Perfect series). The comedy is produced by Seth Rogen, Evan Goldberg and James Weaver, under their Point Grey Pictures banner (Neighbors, This Is the End), alongside Jon Hurwitz & Hayden Schlossberg (Harold & Kumar series) and DMG Entertainment's Chris Fenton (47 Ronin). Good Universe's Nathan Kahane and Joseph Drake (Don't Breathe, Juno) executive produce with Chris Cowles (Collide) of DMG and Josh Fagen, Dave Stassen and Jonathan McCoy. The film is written by brothers Brian & Jim Kehoe, Hurwitz & Schlossberg and Eben Russell. More Rating: R (for crude and sexual content, and language throughout, drug content, teen partying, and some graphic nudity) Genre: Comedy Directed By: Kay Cannon Written By: Brian Kehoe, Jim Kehoe In Theaters: Apr 6, 2018 Wide On Disc/Streaming: Jun 19, 2018 Runtime: 102 minutes Studio: Universal Pictures Chelsea Miller Bangs: Founder/Owner of Sparekey production - Austin based production company specializing in Experiential Marketing, Brand Placement, Corporate Events, Social Events, Destination Management, Festival Production, and Party Programming. Supporters of the podcast: Dirty Bills: www.dirtybillsaustin.com Montucky Cold Snacks: www.montuckycoldsnacks.com About Jason Jepson: Paradigm Shifter – Coffee Trailblazer – Certified 80’s Movie Buff – Beer Evangelist – Wanna Be Pizza Ninja ... proud father to an amazing little girl. Connect with us: Instagram: @talkingduringmovies Twitter: @talkduringmovie Website: talkingduringmoviespodcast.com Email: talkingduringmoviespodcast@gmail.com @lesliemann @johncena @ikebarinholtz

Peter has 35 years of experience within the tourism industry. Since 2009, Peter has operated his own Gold Coast based tourism consultancy known as “In 2 Tourism” Marketing Solutions. Prior to this, he held senior Sales and Marketing positions with Warner Village Theme Parks and Sea World Resort, where he was employed for a period of over 33 years. He has been an active participant in numerous tourism industry associated boards and advisory panels at a national, state and regional level. Peter is committed to the ongoing growth and sustainability of the industry, especially from the international marketplace, in which he is particularly well versed.

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