Podcasts about ror return

Mitch Slater is a dynamic force in the business world, blending a sharp business mind with creative flair that elevates every project he touches. He spent 35 years as a financial advisor and decades working in TV, including working with Larry King and Howard Stern.He's also a social media mastermind and has had clients including Gary Vaynerchuck and Dan Swift, who started Sales Navigator at LinkedIn then launched a global training empire. Mitch has spent his life rubbing shoulders with incredibly high performers and he shares what he's learned in this conversation.In this conversation, he dives into the power of LinkedIn for personal branding, engagement, and relationship-building. He shares practical strategies for standing out on the platform, including the use of video and consistent interaction. Mitch also explores the traits of high performers, the value of curiosity and humility, and the importance of staying honest and human in an increasingly digital world.Connect with Mitch on LinkedIn: https://www.linkedin.com/in/mitchslater/Listen to Mitch's podcast on Spotify: https://open.spotify.com/show/5RRYy7WN2jaHuqA9LcRXXzListen to Mitch's podcast on Apple Podcasts: https://podcasts.apple.com/us/podcast/financially-speaking-with-mitch-slater/id1623422893See Mitch's YouTube videos (especially if you love Bruce Springsteen): https://www.youtube.com/@mitchslater191/videosTimestamps0:00 Intro: Mitch Slater1:18 Using LinkedIn for Growth2:30 LinkedIn Engagement Tips14:29 Power of Personal Branding16:49 ROR: Return on Relationships20:47 Curiosity & Listening26:24 Moments That Matter31:33 Traits of Top Performers37:02 Lessons from Failure46:56 Leading Through Hard Times52:08 Staying Human in Tech58:41 Final ThoughtsClearBrand Social & WebsiteWebsite: https://clearbrand.com/X (Twitter): /clearbrand_LinkedIn: /clearbrand-co/Instagram: /clearbrand_Facebook: /clearbrandcoNewsletter: https://clearbrand.com/subscribe/

In this episode, Corey Quinn is joined by Sara Hardwick, Community Relationship Specialist at the Giftology Group, to discuss the powerful principles from John Ruhlin's new book, "Beyond Giftology." Sara shares insights on building strategic relationships that drive business growth and how to create systems that turn connections into powerful referral sources. Episode Highlights: The Power of ROR (Return on Relationship): Learn how investing in relationships can take your business places traditional marketing can't reach Relationship Partnership Training System: The step-by-step approach to transform connections into champions and referral partners Clarity Conversations: How to effectively communicate what you do, who you serve, and set partners up for successful referrals "Harmless Starters": Techniques to naturally begin conversations that can lead to business opportunities without being pushy DOVing (Demonstrations Of Value): Low-cost, high-impact ways to demonstrate value in relationships TAP Meetings: Implementing systematic "Talk About Partners" meetings to ensure relationship-building becomes habitual Strategic Gifting Principles: Why it's not the thought that counts, but the "thoughtful thought" that makes a difference Gift Personalization: How personalized touches like engraving, videos, and handwritten notes elevate the impact of gifts Scaling Relationship Marketing: How larger organizations can implement these strategies company-wide Gifting Benchmarks: Recommendations on frequency (max 3 gifts per year) and budget (5-15% of net profit from referrals) The resources mentioned in this episode are: - Connect with Sara Hardwick on LinkedIn: https://www.linkedin.com/in/sarahardwick - Email Sara: info@giftologygroup.com - GIFT∙OLOGY: https://giftologygroup.com - Beyond Giftology (John Ruhlin's final book): https://www.beyondgiftology.com - Giftology by John Ruhlin: https://www.amazon.com/Giftology-Increase-Referrals-Strengthen-Retention/dp/1732095604/ref=sr_1_1?ie=UTF8&qid=1542737227&sr=8-1&keywords=GIFTOLOGY - Join R.I.C.H. Relationship Society: https://giftologygroup.com/rich-relationships - Escape the generalist trap with my best-selling book “Anyone, Not Everyone” and discover how to become the go-to agency in a vertical market https://www.AnyoneNotEveryone.com

Our relationships are currency. We need to honor them, invest in them, and start measuring our ROR (Return on Relationship). But how do we do this? Our special guest, Kathryn Rose from channelWise will share some real-world, practical ideas that will help you maximize your relationships effectively and efficiently. 

Quote: “We have to take those hard moments and see what lessons can be learned and what can be applied from them, because that's where the growth happens.” Jevon Wooden As we go through life, many of us are searching for our purpose or our reason to keep improving.  Leaders are no different. They must also realize what it takes to become an effective and empathetic leader. This can only be done when they recognize their own “why”. On this episode of Authentic Living with Roxanne, we're thrilled to welcome Jevon Wooden to share his story of struggle and how he found the reason to turn his life around. Jevon is a dynamic coach and growth strategist, speaker, author, and Army Veteran who is passionate about leadership, growth strategy, and helping motivated leaders and businesses achieve their goals. He earned his master's degree in cybersecurity from Fordham University and his MBA from the Robert H. Smith School of Business at the University of Maryland, drawing on his 12 years of experience in the military to hone his expertise in all aspects of leadership and peak performance under the highest possible stakes. Authentic Touch Points: Jevon's journey to military life. 1:45 Finding structure and pushing through. 5:30 Connecting to your WHY. 10:30 It only takes one person to see your value. 15:00 Empathy in leadership is a must. 22:00 Leaders have impact. 29:00 Opening the dialogue to improvement. 32:00 Tips to get started. 36:00 Jevon's mission is to help others discover their true potential, define success on their own terms, and pursue their greatness despite seemingly insurmountable challenges. His remarkable business growth and personal development ideas have been featured in top publications such as Entrepreneur, Fast Company, Foundr, Forbes, and Verizon.  It's time to take action and make a difference! Book a strategy call to discuss how you can become a more authentic leader for your team.  You can also Take our online quiz to rate your authenticity as a leader! Links: Jevon's website: https://brightmindconsultinggroup.com/ Jevon's book: Own Your Kingdom: How To Increase Your Confidence, Build Your Self-Esteem, And Control Your Destiny: Canada: https://www.amazon.ca/Own-Your-Kingdom-Confidence-Self-Esteem/dp/B09CRSP73X US: https://www.amazon.com/Own-Your-Kingdom-Confidence-Self-Esteem/dp/B09CRSP73X Jevon's LinkedIn profile: https://www.linkedin.com/in/jevonwooden/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Book a complementary call with Roxanne: https://roxannederhodge.com/chat/ Take our online quiz: https://roxannederhodge.com/quiz/

In this episode, Roxanne Derhodge talks with Jevon Wooden about his life journey, military experience, and the importance of resilience. Jevon shares his insights on empathetic leadership, overcoming adversity, and the role of feedback in personal growth. The discussion also includes highlights from Jevon's book, "Own Your Kingdom".

In this episode, Roxanne engages Mike Pagan in a candid conversation about mental health, workplace dynamics, and the importance of self-care. They explore the impact of hybrid working on mental health, discuss the dangers of portraying perfection in leadership, and offer practical steps for improving workplace connection. The conversation wraps up with a challenge to listeners to analyze their relationships.

Quote: “We need to invest in ourselves, in the strength of our mind and the strength of our well-being.” Mike Pagan If there is anything that we have learned during COVID, it is that isolation is not good for our mental health and our overall well-being. Whether we are in a leadership role or a team member, we need to have support to help us feel connected and part of a team. Working in isolation, be that in a company or as part of a team (yes, team isolation is very real), can often cause a lack of direction and creativity, which prevents the ability to make decisions. On this episode of Authentic Living with Roxanne, we are happy to welcome Mike Pagan, who will share his “Mental Wealth” philosophy and how we can all help each other feel less isolated and alone. Mike is an executive coach with more than 25 years of combined corporate business management, coaching and consulting experience who coined the phrase “Mental Wealth.” He is an expert in helping clients achieve positive mental wealth through building hand-picked support networks and helping them unlock significant performance improvements. His expertise includes working with entrepreneurial small businesses through to corporate board members and professional sportsmen and women, both in the UK and internationally. Authentic Touch Points: Mike's path to mental health. 2:30 Being proactive and accountable. 5:00 Unintentional isolation. 8:30 Trust and empower your team. 13:30 CSR vs HSR. 16:00 Fill your own cup first. 19:00 Being vulnerable as a leader. 22:00 Creating team connection. 24:00 Mike has found himself lost at points in his career, alone and isolated due to a lack of meaningful proactive support. By surrounding himself with his own hand-picked Mental Wealth team of supportive people, he's now happier in life, more successful in business and feels more mentally and physically able to navigate the path ahead. It's time to take action and make a difference! Book a strategy call to discuss how you can become a more authentic leader for your team. https://roxannederhodge.com/chat/ You can also Take our online quiz to rate your authenticity as a leader! Stay Authentic, Roxanne Links: Mike's website: https://mikepagan.com Mike's book: https://mikepagan.com/mental-wealth-unlock-your-potential/ Mental Wealth Assessment: https://mikepagan.com/mental-wealth-assessment/ Mike's LinkedIn profile: https://www.linkedin.com/in/mikepagan/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Book a complimentary call with Roxanne: https://roxannederhodge.com/chat/

Quote: “I am an empathetic leader, and I do lead with my heart, but a lot of things are very factual and statistic-based, so I have to balance both of those things.” Lori Lococo Lori's episode was so popular that we decided to use it as a classic rewind. This information is so important, and teams need empathetic and caring leaders now more than ever! What is your leadership style? Are you a very fact and process-based leader or are you more driven by your heart and feel a connection to those you lead? Both are important traits, but in today's work climate, you really do need to have a good relationship with your team in order to succeed. Working to create a bond not only helps to put your people on a productive path but also helps you retain your best and brightest stars. On this episode of Authentic Living with Roxanne, we welcome Lori Lococo to talk about her leadership experience and how those skills and lessons have assisted her in serving others. Lori is a current Niagara Falls City Councillor.  She is seeking re-election in the October municipal election. Lori has worked for over 25 years in Niagara's legal community, 14 years as the Administrator of a large firm. Lori has also worked for Census Canada in 2016 and 2021 and as a Court Reporter for the Ministry of the Attorney General. Authentic Touch Points: Lori's journey to city council. 1:30 The benefits of Toastmasters. 3:00 Authentic mentors who helped along the way. 6:30 Being genuine creates connection. 9:00 Strategically dealing with issues. 12:30 Balanced processing and perspectives. 16:30 Choosing to serve others. 18:00 One of the most rewarding experiences was her term as International Director of Toastmasters International, a non-profit communication and leadership organization. Her leadership on the world stage as a Board Director for Toastmasters has expanded her role as an ambassador for Niagara everywhere she goes. Problem: According to Gallup, employees who are not engaged or who are actively disengaged cost the world $8.8 trillion in lost productivity, in their State of the Global Workplace: 2023 Report. That's equal to 9% of global GDP. In 2022, 23% of the world's employees were engaged at work. This is an increase of two percentage points from 2021 and surpasses the prior high point of 22% recorded in 2019. Solution: Roxanne's expertise in relationships and creating leadership connection can lower these costs with your teams. Get your copy of Roxanne's latest book: ROR: Return On Relationships: https://www.amazon.ca/ROR-Relationships-Authentic-Leadership-Resilient/dp/1739001923/   Stay Authentic,   Roxanne Links: Lori's website: https://www.lorilococo.com/ Lori's LinkedIn profile: https://www.linkedin.com/in/lori-lococo-7a649928/ Toastmasters International: https://www.toastmasters.org Lori's email address: lori@lorilococo.com Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com Chat with Roxanne: https://roxannederhodge.com/chat/

In this episode, Roxanne Derhodge chats with guest Tyler Hayden about his journey in the speaking field. They delve into the 3 F's of team building, discuss Howard Gardner's 8 learning modalities, and explore the best team building approaches. The conversation also covers challenges faced by C-suite executives, the role of rewards in team building, and the use of templates for team activities.

Quote: “What I've learned is that it's about team learning, not team building.” Tyler Hayden As a leader, how connected are you to your team? Do you feel like you have a great rapport or is there room for improvement? Do you understand how each member of your team learns best and likes to be recognized? On this episode of Authentic Living with Roxanne, we're thrilled to welcome team-building expert Tyler Hayden to share his vast knowledge about how leaders make meaningful connections with their team, and you can too. Tyler is a Certified Speaking Professional and a keynote speaker like you've never experienced before! Since 1996, Tyler continues to be a sought-after internationally respected team-building designer, best-selling author, and business speaker. He delivers a powerful punch that inspires teams, innovates management techniques, and invigorates team engagement. When it comes to empowering audiences and teams to succeed—and to be their best every day—Tyler leads the way with insight and laughter. Authentic Touch Points: Wow, Tyler started young. 2:00 The 3 Fs of connecting as a leader. 5:00 Team building takes time. 11:30 Getting leaders on board. 14:30 Team learning vs team building. 20:00 Creating engagement. 28:00 Using your unique skillset. 32:00 Tips for leaders. 38:00 Tyler is the author of over twenty-five books and the creative mind behind 100s of powerful and fun team-building products including: The Business that Cared About People, The 14-Minute Mentor, Livin' Life Large, Father's & Mother's Message in a Bottle, TEAM Activities, and more. Tyler is a thought leader who works internationally with Fortune 500, Inc 5000 and Premier Associations to level up their learning design.  Tyler's innovative gamification and in-depth understanding of multiple intelligences yield programs that increase engagement and learning in amazingly simple ways. Problem: According to Gallup, employees who are not engaged or who are actively disengaged cost the world $8.8 trillion in lost productivity, in their State of the Global Workplace: 2023 Report. That's equal to 9% of global GDP. In 2022, 23% of the world's employees were engaged at work. This is an increase of two percentage points from 2021 and surpasses the prior high point of 22% recorded in 2019. Solution: Roxanne's expertise in relationships can lower these costs with your teams. Get your copy of Roxanne's latest book: ROR: Return On Relationships: https://www.amazon.ca/ROR-Relationships-Authentic-Leadership-Resilient/dp/1739001923/   Links: Tyler's website: https://www.tylerhayden.com/Team Building School: https://teambuildingschool.xperiencify.io/Tyler's books: https://www.tylerhayden.com/shopTeam Building Tool Box: https://teambuildingschool.xperiencify.io/commonalities/order/ Tyler's LinkedIn profile: https://www.linkedin.com/in/tylerhayden/Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/Roxanne's book: https://www.amazon.ca/ROR-Relationships-Authentic-Leadership-Resilient/dp/1739001923/  Book a call with Roxanne: https://roxannederhodge.com/chat/

In this episode, Roxanne converses with Dave and Marla Thomas about mental health advocacy, marriage challenges, and the importance of setting boundaries. They delve into the transition from the honeymoon phase to real life, addressing mental health issues in adult children, and the work of the Loving Beyond Reason Organization.

Quotes: “Silent suffering is suffering without the possibility of hope.” Marla Thomas“No matter how dark things get, things can get better.” Dave Thomas With so much being said in the media and posted on social media about mental health, the stigma has lessened, but mental health issues are not without preconceived prejudices. With more celebrities speaking out and sharing their own mental health struggles, it's better, but we're still nowhere near ending the discrimination that many people face every day. On this episode of Authentic Living with Roxanne, we welcome Marla and Dave Thomas to share the story of their adult children and how you can help stop the biases. Dave Thomas is a 10x Grammy Award-winning member of TAKE6. Marla is a celebrity realtor and motivational speaker. Together, they are fierce and vocal mental health awareness advocates. Married for 35 years, which is nearly unheard of in Hollywood, this power couple has raised three children in the glow of the spotlight - two of them have been diagnosed with a litany of mental health challenges. Authentic Touch Points: A bit about Marla and Dave. 3:30 Values and respect. 8:00 Staying grounded at home. 13:00 A continued connection. 18:30 Compassion for the diagnosis. 27:00 The stress of division. 37:00 Advice for parents. 44:00 Marla and Dave are dedicated to helping families find resources to care for their loved ones with mental health challenges and ending the stigma attached to mental health. Their foundation, Loving Beyond Reason, is committed to helping people with brain differences become productive and healthy members of their communities. According to the Harvard Center for Health Decision Science, the estimate for the global burden of mental disorders is approximately $5 trillion USD. They also estimate that at a regional level, the losses could account for about 8% of the gross domestic product in North America. Just how much of that amount is your company paying out, and what can you save by being proactive? It's time to take action and make a difference! Book a strategy call to discuss mental health in your workplace. https://roxannederhodge.com/chat/ Links: Loving Beyond Reason: https://www.lovingbeyondreason.org/ Donate: https://www.lovingbeyondreason.org/take-action Mental Health Mondays Podcast: https://www.youtube.com/@MentalHealthMondays NAMI: https://www.nami.org/home Canadian Alliance for Mental Health: https://www.camimh.ca Book a call with Roxanne: https://roxannederhodge.com/chat/ ROR: Return On Relationships: https://www.amazon.ca/ROR-Relationships-Authentic-Leadership-Resilient/dp/1739001923/ Harvard article link: https://chds.hsph.harvard.edu/quantifying-the-global-cost-of-mental-disorders/

In this episode, Roxanne Derhodge speaks with Brandy Maslowski, a former firefighter turned quilter. They discuss Brandy's challenges and traumas during her firefighting career, the impact of long-term stress, and her experience with PTSD. They also delve into the therapeutic role of quilting in Brandy's healing and the effectiveness of EMDR therapy. The conversation concludes with insights into Brandy's quilting business and the importance of self-care.

Quote: “Care for yourself first until your cup is overflowing, and then you can give to others as well.” Brandy Maslowski  Social media and instant access to information can be a good thing, but not always. We live in an age where trauma is all around us. Some of us are more affected and closer to trauma than others. First responders are on the front line every day. They see and hear things that are unthinkable to most of us, so how are they supposed to cope with it all? On this episode of Authentic Living with Roxanne, we're thrilled to welcome Brandy Maslowski to share her story of going from firefighter to quilting coach and how mindfulness can help overcome PTSD. Brandy Maslowski is a quiltmaker and textile artist who travels the world as a teacher, speaker, author and certified quilt judge. She has curated a portfolio of workshops to nudge the quilter into artfulness. Brandy's work explores meaningful themes in her life such as trauma using the texture, colour and boundless possibilities of fabric, surface design and stitch. Authentic Touch Points: Brandy's story. 3:00 Not treated as an equal. 7:00 Stress and PTSD. 15:00 The cumulative effect. 22:00 Some things you never forget. 26:30 Self-soothing… 29:00 Repressed memories. 35:00 5 life lessons. 38:00 Brandy leads quilt-themed cruises and land tours with the tagline More Joy, Less Overwhelm and has recently launched the Square One Textile Art Bootcamp on demand. She is the founder and host of the Quilter on Fire Podcast and can be found everywhere online as the Quilter on Fire. Roxanne offers executive coaching; we encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict.  Visit https://roxannederhodge.com/chat/ to schedule your complimentary discovery call now. Stay Authentic, Roxanne Links: Brandy's website: https://quilteronfire.com/ Your Mind Matters Podcast: https://quilteronfire.com/podcast/ EMDR: https://www.emdr.com Brandy's LinkedIn profile: https://www.linkedin.com/in/brandy-maslowski-88017926/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's book: https://www.amazon.ca/ROR-Relationships-Authentic-Leadership-Resilient/dp/1739001923/

In this episode, Roxanne talks with Steve Judge about his resilience coaching, life-changing accident, and recovery journey. They discuss overcoming challenges through mindset and support, the role of neurotransmitters in resilience, and Steve's transition to becoming an elite athlete. The episode concludes with insights from Steve's books and a resilience quiz.

Quote: “Do what helps you to think straight, then you can start taking action.” Steve Judge How are you when something traumatic happens? Do you sit and wallow in self-pity? Do you spring into action right away? Or do you take some time, figure out how to proceed and move ahead carefully? On this episode of Authentic Living with Roxanne, we're privileged to welcome Resilience Expert Steve Judge to share the journey that took him from sitting in a wheelchair to standing on the stage as a keynote speaker and resilience coach. At the age of 28, a devastating car accident left Steve fighting to stay alive and, following life-saving operations, was subsequently told that he may never walk again. However, following a multitude of operations and intensive care from the NHS, he was able to progress forward. Not leaning on his excuses, he set goals, turning his excuses into challenges; he eventually learned to stand and walk again. Steve continued his journey, which took him from wheelchair to world champion in the sport of para-triathlon. Authentic Touch Points: Steve's path to resilience coach. 2:00 Knockbacks along the way. 8:30 Accepting the support that's offered. 14:00 Realizing your strength. 18:00 Take time, then get on with it. 23:00 Finding the right support. 27:00 Self-reliance is key. 30:00 As a professional speaker, author and resilience coach, Steve shares his story to help people, inspire others and motivate many to go confidently on their journey in the direction of their dreams, their GOLD.  To experience the happiness and fulfilment of achieving the life that they have imagined and truly deserve, and by doing this, it ensures that the pain and suffering that he endured will not have been in vain. From Steve's performance, audiences will be inspired to focus on their vision, energized to not lean on their excuses and motivated to turn their excuses into challenges to achieve their GOLD.  As Roxanne offers executive coaching, we encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict.  Visit https://roxannederhodge.com/chat/ to schedule your complimentary discovery call now. Stay Authentic, Roxanne Links: Steve's website: https://www.steve-judge.co.uk/ Steve's books: Don't Lean On Your Excuses: https://www.steve-judge.co.uk/dont-lean-on-your-excuses-2/ Gold: https://www.steve-judge.co.uk/gold/ Steve's LinkedIn profile: https://www.linkedin.com/in/steve-judge-908293b1/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's new book: https://www.amazon.ca/ROR-Relationships-Authentic-Leadership-Resilient/dp/1739001923/

In this episode, Roxanne engages with Jennifer Spear to discuss the pandemic's impact on individuals, the qualities of those who thrived, and the mindset of dealing with challenges. They delve into the importance of building deep connections virtually, the new work paradigm, and the crisis of trust in leadership. The episode concludes with an introduction to Spear's Chaos Lab and a discussion on post-traumatic growth.

Quote: “The more resilient you are, the more resilient you will be.” Jennifer Spear Here is a prime example of a timeless episode. We are happy to share this information again as a Classic Rewind Episode. I don't think there has ever been a time when we have had to be more adaptive to change than in the past few years!  During the pandemic, we really had to build our flexibility muscles and learn to go with the flow. On this episode of Authentic Living with Roxanne, we're so excited to welcome my friend and Change Expert Jennifer Spear to discuss taking advantage of change and living life UnScripted. Jennifer is a Recovering Corporate Executive, Keynote Speaker, Facilitator, Emcee, Moderator and Trainer who loves a challenge and partnering with her clients to Work & Lead UnScripted. Regardless of the constraints, Jennifer delivers customized experiential, engaging and practical solutions for each unique situation, whether in-person or online. Authentic Touch Points: Being UnScripted through COVID. 1:30 From what if to what now? 4:30 Thriving through uncertainty. 9:30 Creative ways to respond to change. 15:30 Finding support and creating connection. 20:30 Leadership + Flexibility = Retention. 24:00 Clear, concise communication. 27:30 Trust needs to be re-established. 29:30 Post-traumatic growth. 34:00    Jennifer sits on the Board of Directors of Meetings Mean Business Canada, representing the Canadian Association for Professional Speakers. Jennifer is a contributor to Forbes and is the author of the upcoming book “UnScripted” and is excited about her new Partnership with Chaos Lab, which produced the Chaos2Clarity research study. We encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict, as Roxanne offers executive coaching.  Visit https://roxannederhodge.com/chat/ to schedule your complimentary discovery call now. Stay Authentic,   Roxanne Links: Jennifer's website: https://www.workunscripted.com/ Jennifer's LinkedIn profile: https://www.linkedin.com/in/spearjennifer/ Chaos Lab website: http://www.chaoslab.org/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com Chat with Roxanne: https://roxannederhodge.com/chat/ Roxanne's previous podcasts: https://roxannederhodge.com/blog/ 

Episode Summary Roxanne is a registered psychotherapist, corporate consultant, keynote speaker, trainer and author. With over 30 years' experience, she works with senior leadership to enhance their resilience and assists companies with their corporate mental health strategies. She has presented at national conferences to companies and associations on mental health and wellness. A BIPOC leader, Roxanne is a member of the Forbes Business Council, Chair of the Forbes Women's Executive Business Council and is also an Amazon best-selling author. Who's your ideal client and what's the biggest challenge they face? What are the common mistakes people make when trying to solve that problem? What is one valuable free action that our audience can implement that will help with that issue? What is one valuable free resource that you can direct people to that will help with that issue? What's the one question I should have asked you that would be of great value to our audience? When was the last time you experienced Goosebumps with your family and why? ROR: Return on Relationships: Amplify Your Authentic Leadership to Create More Resilient Teams Get in touch with Roxanne: LinkedIn, Facebook, Book, Instagram Learn more about how Uwe helps in-demand professionals and their VIPs to enjoy Unshakeable Two-getherness in their relationship (plus more free time and zero guilt). Or when you feel you'd be interested in working together you can Book A Chat With Uwe

In this episode, Roxanne chats with Traci Cipriano, discussing the pressures and mindset of lawyers, tackling loneliness in the legal profession, and the impact of COVID-19 on their mental health. They also delve into Traci's book "The Thriving Lawyer", strategies for improving mental health in law firms, and how to combat the stigma around mental health in high-functioning professions.

We all face a certain amount of pressure at home and at work, but there are professions that seem to be steeped in high pressure, and the legal profession is at the top of that list. Today we are talking about lawyers, but the information shared can translate into any profession or board room. On this episode of Authentic Living with Roxanne, we welcome Dr. Traci Cipriano to share her unique insights of thriving through pressure. Traci is a clinical psychologist and formerly practicing attorney, a speaker, coach and consultant who has been addressing well-being and culture change within the legal community since 2005.   In recognition of her contributions to how we think about and address lawyer well-being, she was named a 2022 Connecticut Legal Awards Game Changer Honoree. Dr. Cipriano is in independent practice and is also an Assistant Clinical Professor in the Yale School of Medicine, and is a former Consulting Clinical Supervisor in the Yale Psychology Department.  Authentic Touch Points: Traci's path. 1:30 The pressure is real. 4:00 Finding balance. 8:00 The Thriving Lawyer. 10:30 It's not that bad…or is it? 14:00 External and internal mindsets. 18:00 Expectations vs. reality. 23:00 Considerations for leaders. 25:00 Traci has held leadership and governance positions in the American Psychological Association, the Connecticut Psychological Association, and the Connecticut Bar Association.  She was the recipient of the 2015 Distinguished Contribution to the Practice of Psychology award from the Connecticut Psychological Association. Traci is a dynamic local and international speaker, addressing the multitude of issues facing lawyers and leaders by taking a big-picture approach to promoting thriving and sustainability in the legal profession.   We encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict, as Roxanne offers executive coaching.  Visit https://roxannederhodge.com/chat/ to schedule your complimentary discovery call now. Stay Authentic,   Roxanne Links: Traci's website: www.traciciprianojdphd.comThe Thriving Lawyer: www.thethrivinglawyerbook.comTraci's LinkedIn profile: https://www.linkedin.com/in/traci-cipriano-jd-phd-654b498/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ ROR: Return On Relationships: https://www.amazon.ca/ROR-Relationships-Authentic-Leadership-Resilient/dp/1739001923/

Quote: “Confident competent leaders don't harass their staff. Confident competent leaders don't bully their staff. That says it all right there.” Linda Crockett Have you ever been harassed or bullied at work? I know that many of us have at one time or another. It's stressful and can affect your health, both physical and mental, in so many ways. On this episode of Authentic Living with Roxanne, we're privileged to welcome workplace bullying expert Linda Crockett to share her expertise and tell us what we can do if we're experiencing a less-than-welcoming workplace. This was such a great interview packed with so much inspirational information that we decided to turn it into a 2-part series. Here's the link to part 1 Linda is known for pioneering the first and only full-service workplace harassment, bullying, and violence resource center in Canada since 2010.  She has also spearheaded the regional and national workplace bullying awareness week with active government leader endorsement since 2010. Linda has won awards from the Government of Alberta and the University of Calgary for her specialized services. Her clinical and professional training includes a master's degree specializing in workplace bullying. She is a practitioner of somatic experiencing trauma therapy, with training in EMDR, Prolonged exposure to PTSD, CBT, Addictions, Grief and Loss, and has 34 years of experience in her profession of social work which includes 12 years in this specialized area. Authentic Touch Points: Being self-aware and accountable. 1:45 Stats and core issues. 5:00 Everyone should have options. 8:00 The data might be skewed. 11:00 We need checks and balances. 15:00 Trust your gut. 18:00 The Event. 22:00 Linda offers a wide range of services for all professions, trades, industries, institutions, and Communities. This includes trauma-informed consultations, coaching, training for leadership, staff, adult students or others, and a repair and recovery clinic for complainants, witnesses, and respondents. The clinic offers a safe, confidential, nonjudgmental, space for groups or individuals to receive support, education, training, advocacy, coaching, and/or treatment for their psychological injuries. Due to the complex nuances involved in these cases, Linda is continually identifying gaps in services and knowledge within all workplace systems, offering services to fill those gaps, and creating a worldwide network of resources. Linda's main goal is prevention along with early and effective interventions to prevent further harm, and repair options.  We encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict, as Roxanne offers executive coaching.  Visit https://roxannederhodge.com/chat/ to schedule your complimentary discovery call now. Stay Authentic,   Roxanne   Links: Linda's website: https://instituteofworkplacebullyingresources.ca/  Linda's LinkedIn profile: https://www.linkedin.com/in/ciwbr/ Fundraiser info: https://instituteofworkplacebullyingresources.ca/wp-content/uploads/2023/08/fundraiser-english.png Roxanne's LinkedIn Profile: https://www.linkedin.com/in/roxannederhodge/ 

In this episode, Roxanne and guest Linda Crockett discuss the changing dynamics of professional and personal life, workplace bullying, and the role of bureaucratic structures. They delve into trauma-informed training, steps to take when facing workplace bullying, and the role of employers in ensuring safety. The episode concludes with a preview of Roxanne's new book.

In this episode, Roxanne and workplace health specialist, Linda Crockett, delve into the subject of psychological safety at the workplace. They discuss Linda's personal experiences with workplace bullying, the reality of toxic environments, and the importance of policies and procedures. They also explore the differences in psychological safety legislation and how to deal with psychological harassment.

Quote: “Eventually, this kind of behaviour is going to take anyone down. The people coming through my door are highly educated, resilient, articulate, strong, dedicated, loyal people.” Linda Crockett Have you ever been harassed or bullied at work? I know that many of us have at one time or another. It's stressful and can affect your health, both physical and mental, in so many ways. On this episode of Authentic Living with Roxanne, we're privileged to welcome workplace bullying expert Linda Crockett to share her expertise and tell us what we can do if we're experiencing a less-than-welcoming workplace. This was such a great interview packed with so much interesting information about workplace conflict that we decided to turn it into a 2-part series. Be sure to tune in again next week for part II. Linda is known for pioneering the first and only full-service workplace harassment, bullying, and violence resource center in Canada since 2010.  She has also spearheaded the regional and national workplace bullying awareness week with active government leader endorsement since 2010. Linda has won awards from the Government of Alberta and the University of Calgary for her specialized services. Her clinical and professional training includes a master's degree specializing in workplace bullying. She is a practitioner of somatic experiencing trauma therapy, with training in EMDR, Prolonged exposure to PTSD, CBT, Addictions, Grief and Loss, and has 34 years of experience in her profession of social work which includes 12 years in this specialized area. Authentic Touch Points: When protectors become bullies. 2:00 Coming out the other side. 9:30 It's a human issue. 14:00 Being psychologically safe. 17:00 Measuring the blurred lines. 20:30 Awareness is key. 24:00 Linda offers a wide range of services for all professions, trades, industries, institutions, and Communities. This includes trauma-informed consultations, coaching, training for leadership, staff, adult students or others, and a repair and recovery clinic for complainants, witnesses, and respondents. The clinic offers a safe, confidential, nonjudgmental, space for groups or individuals to receive support, education, training, advocacy, coaching, and/or treatment for their psychological injuries. Due to the complex nuances involved in these cases, Linda is continually identifying gaps in services and knowledge within all workplace systems, offering services to fill those gaps, and creating a worldwide network of resources. Linda's main goal is prevention along with early and effective interventions to prevent further harm, and repair options.  We encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict, as Roxanne offers executive coaching.  Visit https://roxannederhodge.com/chat/ to schedule your complimentary discovery call now. Stay Authentic,   Roxanne Links: Linda's website: https://instituteofworkplacebullyingresources.ca/  Linda's LinkedIn profile: https://www.linkedin.com/in/ciwbr/ Fundraiser info: https://instituteofworkplacebullyingresources.ca/wp-content/uploads/2023/08/fundraiser-english.png Roxanne's LinkedIn Profile: https://www.linkedin.com/in/roxannederhodge/  Purchase your copy of ROR: Return On Relationships: https://www.amazon.ca/ROR-Relationships-Authentic-Leadership-Resilient/dp/1739001923/

In this episode, Roxanne Derhodge, Joni Peddie, Linda Crockett, Trina Reilkoff, and Barbara Veder explore the role of psychological safety in leadership, the challenges of shifting traditional male skill sets in executive culture, and how to mitigate psychosocial hazards in the workplace. The panel also delves into building resilience through vulnerability and risk-taking, and the foundation for conflict and trauma resilience.

We're foregoing the usual format and quote for this episode of Authentic Living with Roxanne as there are way too many to list. We have gathered a prestigious panel of women to have a frank discussion about how leaders can better deal with conflict and trauma in the workplace. This was such a great interview packed with so much inspirational information that we decided to turn it into a 2-part series. Here's the link to part 1: https://roxannederhodge.com/resilience-and-conflict-in-leadership-and-the-ror-1/ Our panel consists of: Linda Crockett MSW, RSW, SEP, CCPA is known for pioneering the first and only full-service workplace harassment, bullying, and violence resource center in Canada since 2010.  She has also spearheaded the regional and national workplace bullying awareness week with active government leader endorsement since 2010. Linda has won awards from the Government of Alberta and the University of Calgary for her specialized services. Her clinical and professional training includes a master's degree specializing in workplace bullying. Joni Peddie works with Senior Leadership Teams and gives Keynote talks to Multi-National “Leadership” Associations and Business Schools. After 28 years, that's over 110,000 people, in many countries besides South Africa (where she was born): including Australia, Dubai, Oman, UK, Ireland, Jordan, USA, Israel, Kenya, Morocco, Egypt, Tanzania, Brazil, Argentina and Columbia. Joni loves travelling and learning about different cultures, satisfying her growth mindset and intrigue about ‘what makes people tick?'    Treena Reilkoff is a Conflict Management and Resiliency Specialist, international author and founder of TLR Solutions Conflict Inc. As a Trauma Informed Mediator, Psychological Health and Safety Advisor, Workplace Fairness and Restoration Analyst and Resiliency Trainer/Facilitator, her passion is to support leaders, organizations, and businesses to become the architects of their conflict-resilient workplaces. Treena's combined experience of over 25 years includes working in diverse, high-risk, and complex environments, within the fields of mental health, behavioural analysis, first responders (corrections and military/veterans), Critical Incident Stress Management, case management, disability management and social work.  Barbara Veder is an award-winning expert in the field of mental health, including most recently recognized as one of Digital Health Canada's 2020 Women Leaders in Digital Health, Barb is known globally as a leader in Workplace Mental Health and Wellness, EAP Best Practice, Global Trauma delivery, and enhanced digital mental health support. She is known around the world for her published research, conference presentations, media interviews, and counsellor education initiatives. She has contributed to clinical best practices through her Board work, program research, and product development over the course of her decades of work in her field. Authentic Touch Points: A bit about each of our panellists. 1:00 Becoming emotionally intelligent. 3:00 The 4 Dimensions of Resilience. 7:30 Leaders need to look in the mirror. 12:00 Assessments are crucial. 16:00 Create a solid foundation. 21:00 Set them up for success. 25:00 Leave the environment better than when you arrived. 27:00 Each of these amazing women brings a different and fresh perspective to the table. This is one episode (actually, two episodes) that you won't want to miss! Be sure to listen to last week's episode for many more insights and ideas that can help you navigate the murky waters of conflict in the workplace. Links: Linda's website: https://instituteofworkplacebullyingresources.ca/  Linda's LinkedIn profile: https://www.linkedin.com/in/ciwbr/ Fundraiser info: https://instituteofworkplacebullyingresources.ca/wp-content/uploads/2023/08/fundraiser-english.png Joni‘s website: https://www.resilientpeople.co.za/ Joni's LinkedIn profile: https://www.linkedin.com/in/jonipeddie/ Treena's website: https://www.ddrioc.com/ Treena's LinkedIn profile: https://www.linkedin.com/in/treenareilkoff-tlr-solutions4conflict/ Barbara's LinkedIn Profile: https://www.linkedin.com/in/barbara-veder/ Roxanne's LinkedIn Profile: https://www.linkedin.com/in/roxannederhodge/  

We're foregoing the usual format and quote for this episode of Authentic Living with Roxanne as there are way too many to list. We have gathered a prestigious panel of women to have a frank discussion about how leaders can better deal with conflict and trauma in the workplace. This was such a great interview packed with so much interesting information about workplace conflict that we decided to turn it into a 2-part series. Be sure to tune in again next week for part II. Our panel consists of: Linda Crockett MSW, RSW, SEP, CCPA is known for pioneering the first and only full-service workplace harassment, bullying, and violence resource center in Canada since 2010.  She has also spearheaded the regional and national workplace bullying awareness week with active government leader endorsement since 2010. Linda has won awards from the Government of Alberta and the University of Calgary for her specialized services. Her clinical and professional training includes a master's degree specializing in workplace bullying. Joni Peddie works with Senior Leadership Teams and gives Keynote talks to Multi-National “Leadership” Associations and Business Schools. After 28 years, that's over 110,000 people, in many countries besides South Africa (where she was born): including Australia, Dubai, Oman, UK, Ireland, Jordan, USA, Israel, Kenya, Morocco, Egypt, Tanzania, Brazil, Argentina and Columbia. Joni loves travelling and learning about different cultures, satisfying her growth mindset and intrigue about ‘what makes people tick?'    Treena Reilkoff is a Conflict Management and Resiliency Specialist, international author and founder of TLR Solutions Conflict Inc. As a Trauma Informed Mediator, Psychological Health and Safety Advisor, Workplace Fairness and Restoration Analyst and Resiliency Trainer/Facilitator, her passion is to support leaders, organizations, and businesses to become the architects of their conflict-resilient workplaces. Treena's combined experience of over 25 years includes working in diverse, high-risk, and complex environments, within the fields of mental health, behavioural analysis, first responders (corrections and military/veterans), Critical Incident Stress Management, case management, disability management and social work.  Barbara Veder is an award-winning expert in the field of mental health, including most recently recognized as one of Digital Health Canada's 2020 Women Leaders in Digital Health, Barb is known globally as a leader in Workplace Mental Health and Wellness, EAP Best Practice, Global Trauma delivery, and enhanced digital mental health support. She is known around the world for her published research, conference presentations, media interviews, and counsellor education initiatives. She has contributed to clinical best practices through her Board work, program research, and product development over the course of her decades of work in her field. Authentic Touch Points: Introducing our panel. 1:00 Current workplace conflict trends. 3:00 We need trauma-informed training. 9:00 Finding the right clinical approach. 13:00 What it means to be trauma-informed. 18:00 Being aware of what people need. 22:00 Remember, leaders have had trauma too. 24:30 Getting everyone on board. 27:00 Each of these amazing women brings a different and fresh perspective to the table. This is one episode (actually, two episodes) that you won't want to miss! Be sure to tune in again next week for many more insights and ideas that can help you navigate the murky waters of conflict in the workplace. Links: Linda's website: https://instituteofworkplacebullyingresources.ca/  Linda's LinkedIn profile: https://www.linkedin.com/in/ciwbr/Joni‘s website: https://www.resilientpeople.co.za/Joni's LinkedIn profile: https://www.linkedin.com/in/jonipeddie/Treena's website: https://www.ddrioc.com/Treena's LinkedIn profile: https://www.linkedin.com/in/treenareilkoff-tlr-solutions4conflict/ Barbara's LinkedIn Profile: https://www.linkedin.com/in/barbara-veder/

In this episode of the podcast Christopher Vos sharing his inspiring running journey.  Christopher has 9 kids and runs his own business, which as you can imagine makes his life very full, so full that one day he realised his own physical health had taken a back seat for way too long!   He was 5ft 11 and 180kg, when a friend said it was time he did something about it.  Luckily he did because a little while after loosing some weight he had a stroke and was told if he'd still been at the 180kg weight, he likely would not have survived!  That was back in 2019 and was all the motivation Christopher needed to make sure his new health and fitness regimes became a way of life.  He now priorities his physical health everyday and is reaping the rewards. We also talked about Christophers business ROR - Return on Relationships.  To learn more about what Christopher does head over to his website - ROR Website And if you'd like to check out his motivational Apple playlist, here it is - https://music.apple.com/us/playlist/5k/pl.u-vv9xs48KyB7 Running tips from Christopher - Find someone who can help you, pick a date that you're going to start (and stick to it) and its not a sprint, its a marathon so take it easy on yourself. **A couple of BIG favours: 1) please like and review this podcast so more people will discover it :) 2) come on the podcast and talk about your running journey and/or refer someone you'd love me to interview (whether you know them or not :) )  Lets not keep the power of running a secret any more!  Hit me up on Facebook/Instagram (FitMIND FitBODY) or send me an email - Michelle @ FitMINDFitBODY .co   Don't miss an episode of the FitMind FitBODY Podcast. Sign up to our email list and get notified when new episodes are released. https://fitmindfitbody.co/podcast/

In this episode, Roxanne converses with Emily Nichols about her company 'Human skills for technical people', gender equality, and systemic shifts in industries. They delve into the role of language in thought processes and the implementation of gender-neutral language and pay equity in workplaces. Emily underlines the significance of self-reflection, belief systems in career choices, and self-awareness in leadership. They also explore the connection between language and relationships. The episode concludes with a promotion for Roxanne's book.

Quote: “Your words are a signal to the people around you about whether you're truly thinking about their experience.” Emily Nichols Words shape our world. You know when someone says “Hey guys”, and they're referring to a group of differently gendered people? Most of us don't even notice, but in this day and age, we really do need to be more aware of the language we use to avoid excluding or offending anyone. On this episode of Authentic Living with Roxanne, we're excited to welcome Emily Nichols to talk about her experience as a woman in engineering and how gender parity impacts the workplace. This was such a great interview packed with so much inspirational information that we decided to turn it into a 2-part series. Here's the link to Part 1: https://roxannederhodge.com/gender-parity-and-the-ror-part-1-with-emily-nichols/  Speaking from the stage or the factory floor, Emily works with organizations that want to equip their technical teams with human skills, so they can be better problem solvers, team players, and leaders. A professional engineer with decades of experience in manufacturing, Emily easily connects at all levels of organizations, inspiring deeper understanding and collaborative teamwork. And she makes learning fun! Authentic Touch Points It starts with language. 2:30 A systemic shift. 7:00 It's time for strategic change(s). 12:00 What is a leader? 17:00 The power of words. 20:00 Emily has a B.Sc. in Systems Engineering (University of Guelph) and a M.A.Sc. in Chemical Engineering (McMaster University). She summarized her master's thesis in five Dr. Seuss rhymes. We encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict, as Roxanne offers executive coaching.  Visit https://roxannederhodge.com/chat/ to schedule your complimentary discovery call now. Stay Authentic,   Roxanne P.S. We invite you to get your copy of ROR: Return On Relationships (if you haven't already) for only $1.99 until the end of July! https://www.amazon.ca/dp/1739001923/ Links: Emily's website: https://emilynichols.com/   Emily's LinkedIn profile:  https://www.linkedin.com/in/emilynichols/ Watch Emily's TEDx Talk: https://www.youtube.com/watch?v=nJRO6QVzYRE Emily's YouTube Channel: https://www.youtube.com/ideasemily Emily's Instagram handle: https://www.instagram.com/ideasemily/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/  Roxanne's email: roxanne@roxannederhodge.com  

Quote: “It starts with our words, but our words are then connected to those other concrete concerns that we can actually point to in the world.” Emily Nichols Words shape our world. You know when someone says “Hey guys”, and they're referring to a group of differently gendered people? Most of us don't even notice, but in this day and age, we really do need to be more aware of the language we use to avoid excluding or offending anyone. On this episode of Authentic Living with Roxanne, we're excited to welcome Emily Nichols to talk about her experience as a woman in engineering and how gender parity impacts the workplace. This was such a great interview packed with so much interesting information about workplace conflict that we decided to turn it into a 2-part series. Be sure to tune in again next week for part II. Speaking from the stage or the factory floor, Emily works with organizations that want to equip their technical teams with human skills, so they can be better problem solvers, team players, and leaders. A professional engineer with decades of experience in manufacturing, Emily easily connects at all levels of organizations, inspiring deeper understanding and collaborative teamwork. And she makes learning fun! Emily has a B.Sc. in Systems Engineering (University of Guelph) and a M.A.Sc. in Chemical Engineering (McMaster University). She summarized her master's thesis in five Dr. Seuss rhymes. Authentic Touch Points Emily's TEDx Talk. 2:30 Farming Inspiration. 5:00 The impact of language. 9:00 Frustrating Assumptions. 17:00 What if we change our words? 21:00 Emily has a B.Sc. in Systems Engineering (University of Guelph) and a M.A.Sc. in Chemical Engineering (McMaster University). She summarized her master's thesis in five Dr. Seuss rhymes. We encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict, as Roxanne offers executive coaching.  Visit https://roxannederhodge.com/chat/ to schedule your complimentary discovery call now. Stay Authentic,   Roxanne P.S. Thank you for your support, and we invite you to get your copy of ROR: Return On Relationships (if you haven't already) for only $1.99! https://www.amazon.ca/dp/1739001923/ Links: Emily's website: https://emilynichols.com/   Emily's LinkedIn profile:  https://www.linkedin.com/in/emilynichols/ Watch Emily's TEDx Talk: https://www.youtube.com/watch?v=nJRO6QVzYRE Emily's YouTube Channel: https://www.youtube.com/ideasemily Emily's Instagram handle: https://www.instagram.com/ideasemily/ Roxanne's LinkedIn profile : https://www.linkedin.com/in/roxannederhodge/  Roxanne's email: roxanne@roxannederhodge.com  

In this episode, Roxanne Derhodge chats with Emily Nichols about her experiences as a woman in engineering. They delve into the impact of language on gender parity in workplaces, explore gender bias in literature, and discuss the role of inclusive language in promoting gender equality.

Quote: “Your ability to focus on the positive every day makes a huge difference in the journey itself, but also on outcomes.” Carolyn Treviño Jenkins Most of us have experienced some type of exclusion in our lives at one time or another and know the pain of feeling “less than”. Systemic Barriers are obstacles that place unequal value on individuals and communities and include racism, poverty, disparities in health, education and the criminal justice system. Many in society today are desperately trying to improve inclusion, but we still have a very long way to go. On this episode of Authentic Living with Roxanne, we are happy to welcome Carolyn Treviño Jenkins to share her lived experiences of different systemic barriers and how she has overcome adversity and created something wonderful to help others. This was such a great interview packed with so much inspirational information that we decided to turn it into a 2-part series. Here's the link to Part 1 Carolyn is co-founder & CEO of We Are Here, a start-up blending human guidance and technology to help individuals affected by cancer reduce the impact to their finances, emotions and fatigue in order to improve outcomes. Carolyn is a serial tech entrepreneur and a cancer survivor. As a technology executive, she has led companies that won international recognition for outstanding customer success, as well as national awards for growth and cutting-edge work in people management. With over 25 years of experience, she has led companies through economic downturns, as well as through rapid growth (organic and M&A). As a serial entrepreneur, she has co-led multiple companies through successful fund raises and profitable exits with up to 10x return on capital.  Authentic Touch Points: Carolyn's career path. 2:00 Trying to create connection. 5:00 Coping with cancer in the boardroom. 11:00 Information overload. 16:00 A complex journey. 22:00 Individual solutions in the moment. 25:00 Find the joy. 27:30 Carolyn believes a culture of strategy execution and accountability can be achieved with servant and compassionate leadership. High performance has enabled Carolyn to break down gender and ethnic barriers. She is a mentor to many business leaders and is a frequent public speaker. She holds a Master of Business Administration from the University of Texas at Austin's Red McCombs School of Business, and lives in Austin with her husband and two dogs.  She is the proud mother of three adult children.  Her passions are advocating for those with special needs, supporting the U.S. Coast Guard, and making meaningful connections for others. We encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict, as Roxanne offers executive coaching.  Visit https://roxannederhodge.com/chat/ to schedule your complimentary discovery call now. Stay Authentic,   Roxanne P.S. Thank you for your support, and we invite you to get your copy of ROR: Return On Relationships (if you haven't already) for only $1.99! Special pricing in effect for July only. https://www.amazon.ca/dp/1739001923/ Links: Carolyn's website: https://wearehere.com Carolyn's LinkedIn profile: https://www.linkedin.com/in/carolyntrevinojenkins/ Roxanne's LinkedIn profile : https://www.linkedin.com/in/roxannederhodge/ Purchase Roxanne's Book: ROR: Return On Relationships: https://www.amazon.ca/dp/1739001923/ Roxanne's email: roxanne@roxannederhodge.com  

In this episode, Roxanne Derhodge engages in a heartening conversation with Carolyn Treviño Jenkins, a startup CEO who shares her journey into the business world, the importance of a positive company culture, and her personal struggle with cancer. They also discuss her startup, 'We are Here', and the essential role of technology in offering support and resources. Carolyn shares her valuable insights and advice for others. The episode wraps up with a discussion about Roxanne's new book about resilient team management.

In this episode, Roxanne chats with Carolyn Treviño Jenkins about her career in startups and leadership style. They discuss Carolyn's experiences with prejudice and strategies for dealing with discrimination. Topics also include transitioning to CEO, navigating company culture, the importance of team-building, and Carolyn's journey through cancer.

Quote: “I am in control of how I respond to that situation. I can't change the other person so much as I can change and handle myself.” Carolyn Treviño Jenkins Most of us have experienced some type of exclusion in our lives at one time or another and know the pain of feeling “less than”. Systemic Barriers are obstacles that place unequal value on individuals and communities and include racism, poverty, disparities in health, education and the criminal justice system. Many in society today are desperately trying to improve inclusion, but we still have a very long way to go. On this episode of Authentic Living with Roxanne, we are happy to welcome Carolyn Treviño Jenkins to share her lived experiences of different systemic barriers and how she has overcome adversity and created something wonderful to help others. Carolyn is co-founder & CEO of We Are Here, a start-up blending human guidance and technology to help individuals affected by cancer reduce the impact to their finances, emotions and fatigue in order to improve outcomes. Carolyn is a serial tech entrepreneur and a cancer survivor. As a technology executive, she has led companies that won international recognition for outstanding customer success, as well as national awards for growth and cutting-edge work in people management. With over 25 years of experience, she has led companies through economic downturns, as well as through rapid growth (organic and M&A). As a serial entrepreneur, she has co-led multiple companies through successful fund raises and profitable exits with up to 10x return on capital.  Authentic Touch Points: Carolyn's path to start-ups. 3:00 Problem-solving strategies. 7:30 It's all about how you react. 10:00 Preparation is key. 13:00 Dealing with negativity. 18:00 Connection vs authority. 22:00 Team building. 25:00 Carolyn believes a culture of strategy execution and accountability can be achieved with servant and compassionate leadership. High performance has enabled Carolyn to break down gender and ethnic barriers. She is a mentor to many business leaders and is a frequent public speaker. She holds a Master of Business Administration from the University of Texas at Austin's Red McCombs School of Business and lives in Austin with her husband and two dogs.  She is the proud mother of three adult children.  Her passions are advocating for those with special needs, supporting the U.S. Coast Guard, and making meaningful connections for others. We encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict, as Roxanne offers executive coaching.  Visit https://roxannederhodge.com/chat/ to schedule your complimentary discovery call now. Stay Authentic,   Roxanne P.S. Thank you for your support, and we invite you to get your copy of ROR: Return On Relationships (if you haven't already) for only $1.99! https://www.amazon.ca/dp/1739001923/ Links: Carolyn's website: https://wearehere.com Carolyn's LinkedIn profile: https://www.linkedin.com/in/carolyntrevinojenkins/ Roxanne's LinkedIn profile : https://www.linkedin.com/in/roxannederhodge/ Purchase Roxanne's Book: ROR: Return On Relationships: https://www.amazon.ca/dp/1739001923/ Roxanne's email: roxanne@roxannederhodge.com  

In this episode, Brad interviews Kevin Thompson; the master of relationships. They discuss maximizing your return on relationships, and actionable steps you can take in your own relationships, current and future, to make that happen.

Quote: “My summary of what resilience is, is that it's not bouncing back…it's about growing through.” Mark Black Managing change is not always easy, but it is necessary in order to grow and maintain a healthy and resilient mindset. On this episode of Authentic Living with Roxanne, we're thrilled to welcome Mark Black to share his story of embracing adversity to thrive through change and talk about his brand-new book, The Resilience Roadmap. Mark is a heart and double-lung transplant recipient, turned 4-time marathon runner. A resilience expert, coach, and author, he helps people “Thrive in Challenging Times.” His programs provide the tools to transform your adversity into your advantage. Mark doesn't just teach resilience, he embodies it. Born with a life-threatening heart defect, Mark underwent two open-heart surgeries before the age of one. He battled his condition and its limitations for twenty-two years until he was forced to deal with the biggest obstacle of his young life. His doctor informed him that his heart was failing, and without a rare and dangerous heart and double-lung transplant, he would not see his 25th birthday. In 2002, Mark was fortunate that a suitable donor was found. He not only survived the surgery, but less than 3 years later, Mark became the only man in history to run a marathon with someone else's heart and lungs. Authentic Touch Points: Mark's long and arduous health journey. 3:00 It's part of my “normal”. 7:30 Don't worry about what you can't control. 11:00 Connecting with, not comparing stories. 18:00 Quiet reflection breeds acceptance. 22:00 The Resilience Roadmap. 24:30 Resilience is formed by making mistakes. 30:00 Adaptability tips for leaders. 34:00 Mark is now a Certified Speaking Professional, a designation held by less than 1000 speakers in the world. He has inspired more than 150,000 people in more than 450 presentations and has worked with global brands including Exxon Mobil and Mercedes Benz, as well as many national and regional associations. Mark lives in Moncton, New Brunswick, Canada where he spends as much time as possible with the most important people in his life; his wife Marise and their three children. I am doing my virtual book launch on Tuesday, June 27th at 12:00 pm ET and invite you to join me, even if you can only stop by for a few minutes. Please click here to get the link: https://us02web.zoom.us/meeting/register/tZIkd-ysrTIvHNyNVYK23goMps6wlNiF3sON  I hope to see you there to help me celebrate! Stay Authentic,   Roxanne P.S. Have you heard? My new book, ROR: Return On Relationships, is NOW AVAILABLE! You can get your copy of the Kindle Version on Amazon for only $1.99! https://www.amazon.ca/ROR-Relationships-Authentic-Leadership-Resilient/dp/1739001923/                                                                                Links: Mark's website: https://markblack.ca Where you can buy Mark's book: https://markblack.ca/theresilienceroadmapbook Mark's LinkedIn profile: https://www.linkedin.com/in/iammarkblack/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com 

Quote: “It's about being able to leverage the talent you have in order to achieve or manage situations and outcomes that you aspire to.” Neha Chatwani Leadership is not only about the person who is leading. It's about creating an environment for their team that allows and encourages everyone to bring their best self to the workplace each and every day. On this episode of Authentic Living with Roxanne, we are honoured to welcome Neha Chatwani to share her ideas on leadership development that help to repair dysfunction and create team cohesion.     Neha is an independent organizational psychologist and founder of The Workplace Atelier. She currently serves a wide range of clients globally, including social start-ups, and non-profit organizations. Her work focuses on enabling ‘people to be the best they can be at work' and supporting change management bricolage, team cohesion, agile leadership, and career/future of work design. Authentic Touch Points: The origin of Workplace Atelier. 2:00 Creativity in the workplace. 8:00 The leadership snapshot. 13:00 Every leader has a story. 17:00 Leadership vs. followship. 22:00 Wisdom circles. 26:00 Relieving corporate pain. 31:00 Tips for leaders. 33:00 Neha is an adjunct professor and published researcher. She is the author of Organisational Agility and editor of the Palgrave volume on Distributed Leadership and has contributed guest commentaries to the Global Peter Drucker Forum and Forbes. Her philosophy for work is driven by her belief that each individual is truly valuable and has the innate leadership potential to make a unique and meaningful contribution in everything they do at work . . . and in life! I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict, as I offer executive coaching.  Visit https://roxannederhodge.com/chat/ to schedule your complimentary discovery call now. Stay Authentic,   Roxanne P.S. Have you heard? My new book, ROR: Return On Relationships, is NOW AVAILABLE! You can get your copy of the Kindle Version on Amazon for only $1.99! https://www.amazon.ca/dp/1739001923/                                                                     Links: Neha's website: https://theworkplaceatelier.com/ Where you can buy Neha's book: https://link.springer.com/book/10.1007/978-3-030-17249-7 Neha's LinkedIn profile: https://www.linkedin.com/in/neha-chatwani/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com  

Quote: “You're moving from SOS to SRSR…self-reflection strengthening resiliency.” Treena Reilkoff When there is trauma in the workplace, it's difficult to know how people will react and how it might affect them long-term. What can leaders do to assist their teams to heal? On this episode of Authentic Living with Roxanne, we're excited to welcome Treena Reilkoff to share her knowledge about Resiliency Training and how it can help teams move forward after a traumatic event occurs. This was such a great interview packed with so much inspirational information that we decided to turn it into a 2-part series. Here's the link to Part 1: https://roxannederhodge.com/resiliency-training-and-the-ror-with-treena-reilkoff/ Treena is a Conflict Management & Resiliency Specialist, international author, and founder of TLR Solutions4Conflict Inc. As a Trauma Informed Mediator, Psychological Health & Safety Advisor, Workplace Fairness & Restoration Analyst and Resiliency Trainer/Facilitator, her passion is to support leaders, organizations, and businesses to become the architects of their conflict resilient workplace. Treena's combined experience of over 25 years includes working in diverse, high-risk, and complex environments, within the fields of mental health, behavioural analysis, first responders (corrections and military/veterans), Critical Incident Stress Management, case management, disability management and social work. Authentic Touch Points: Ask what your employees need. 2:30 The cost of reputation. 5:00 Be proactive for conflict avoidance. 9:00 Include everyone! 12:00 Leaders need to share too. 16:00 Guidelines for leaders. 20:00 Treena understands the importance of wellness and risk mitigation within our workplaces; thus, she adapts her services to meet the client's needs and desired outcomes with a holistic lens that incorporates cultural competency.  Treena spends her time travelling, creating memories, and becoming conflict curious, with outcomes geared towards transformational growth that supports building intergenerational conflict and trauma resiliency. I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict, as I offer executive coaching.  Visit https://roxannederhodge.com/chat/ to schedule your complimentary discovery call now. Stay Authentic,   Roxanne P.S. Have you heard? My new book, ROR: Return On Relationships, is available on June 10th! You can get your copy of the Kindle Version on Amazon for only $1.99! https://www.amazon.ca/dp/1739001923/ Links: Treena's website: https://tlrsolutions4conflict.caThe Success Maverick: http://www.beasuccessmaverick.com/author/treenareilkoff/ Grief & Fatigue: Families & the Pandemic: Stories of Struggle and Hope : Co-Authored with 106 professionals, from 27 countries, translated into 12 languages and all proceeds go to the Ukraine. Canada: https://www.amazon.ca/dp/B0B6T8YYQ8 US:  https://www.amazon.com/dp/B0B6T8YYQ8 Treena's LinkedIn profile: https://www.linkedin.com/in/treenareilkoff-tlr-solutions4conflict/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com

Quote: “It's human nature…conflict avoidance is easy. Conflict curiosity is kind of anxiety provoking because it's the unknown.” Treena Reilkoff When there is trauma in the workplace, it's difficult to know how people will react and how it might affect them long term. What can leaders do to assist their teams to heal? On this episode of Authentic Living with Roxanne, we're excited to welcome Treena Reilkoff to share her knowledge about Resiliency Training and how it can help teams move forward after a traumatic event occurs. This was such a great interview packed with so much interesting information about workplace conflict that we decided to turn it into a 2-part series. Be sure to tune in again next week for part II. Treena is a Conflict Management & Resiliency Specialist, international author, and founder of TLR Solutions4Conflict Inc. As a Trauma Informed Mediator, Psychological Health & Safety Advisor, Workplace Fairness & Restoration Analyst and Resiliency Trainer/Facilitator, her passion is to support leaders, organizations, and businesses to become the architects of their conflict resilient workplace. Treena's combined experience of over 25 years includes working in diverse, high-risk, and complex environments, within the fields of mental health, behavioural analysis, first responders (corrections and military/veterans), Critical Incident Stress Management, case management, disability management and social work. Authentic Touch Points: What is resilience? 2:00 Trauma in the workplace. 5:00 The after effect. 11:30 Tips for leaders. 17:30 Mitigating the psycho/social risks. 22:00 Treena understands the importance of wellness and risk mitigation within our workplaces; thus, she adapts her services to meet the client's needs and desired outcomes with a holistic lens that incorporates cultural competency.  Treena spends her time travelling, creating memories, and becoming conflict curious, with outcomes geared towards transformational growth that supports building intergenerational conflict and trauma resiliency. I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict, as I offer executive coaching.  Visit https://roxannederhodge.com/chat/ to schedule your complimentary discovery call now. Stay Authentic,   Roxanne P.S. Have you heard? My new book, ROR: Return On Relationships, will be available on June 10th! CLICK HERE to pre-order your copy today. Links: Treena's website: https://tlrsolutions4conflict.caThe Success Maverick: http://www.beasuccessmaverick.com/author/treenareilkoff/ Grief & Fatigue: Families & the Pandemic: Stories of Struggle and Hope: Co-Authored with 106 professionals, from 27 countries, translated into 12 languages, and all proceeds go to the Ukraine. Canada: https://www.amazon.ca/dp/B0B6T8YYQ8  US:  https://www.amazon.com/dp/B0B6T8YYQ8 Treena's LinkedIn profile: https://www.linkedin.com/in/treenareilkoff-tlr-solutions4conflict/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com            

Quote: “A Scientific America study found that the most effective meetings are those meetings that have a lot of humour and joking around & banter in them, because people are more honest, people open up more and they're more creative and innovative.” Michael Kerr  We are not all blessed with the humour gene. Some of us struggle to add levity and a bit of comic relief into our workplace, but it can be a great way of creating a more inspiring and happy workplace culture that can give a whole new energy to your team. On this episode of Authentic Living With Roxanne, we are thrilled to welcome Hall of Fame speaker, Michael Kerr to share his thoughts on how you can make yourself more approachable as a leader and show your team that work can be fun as well as productive. This was such a great interview packed with so much inspirational information that we decided to turn it into a 2-part series. Here's the link to Part 1 Michael is a Canadian Hall of Fame Speaker who travels the world researching, writing, and speaking about inspiring workplace cultures, and businesses that leverage their humour resources to drive outrageous results for their employees and their customers. Authentic Touch Points: Tips for leaders to be more approachable. 3:00 Taking rumours from toxic to funny. 7:30 Creating authentic culture change. 10:00 Psychological safety is essential. 16:00 It starts with hiring. 20:00 Michael's ideas on building better workplace cultures have been featured in hundreds of publications worldwide, while his Inspiring Workplaces blog has been recognized as one of the top-30 workplace blogs in the world. He is also the author of 8 books, including, “The Jerk-Free Workplace,” “The Humor Advantage,” and “Hire, Inspire, and Fuel Their Fire.” Michael lives in the spectacularly inspiring Canadian Rockies. I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict, as I offer executive coaching.   Click here to contact me at your convenience, or click here to Chat with Roxanne! Take our NEW Online Quiz to rate your authenticity as a leader! Stay Authentic,   Roxanne P.S. Have you heard? My new book, ROR: Return On Relationships, will be available on June 10th! CLICK HERE to pre-order your copy today.   Links: Michael's website: https://mikekerr.com Michael's many books: https://mikekerr.com/books/ Inspiring Workplaces blog: https://mikekerr.com/inspiring-workplaces-blog/ Michael's email: mike@mikekerr.com Michael's LinkedIn profile: https://www.linkedin.com/in/michaelkerr3/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com            

Quote: “If you want to provide more remarkable customer service, that is memorable, and you want to build a thriving positive workplace culture, then I think you have to realize that this is NO JOKE!” Michael Kerr   We are not all blessed with the humour gene. Some of us struggle to add levity and a bit of comic relief into our workplace, but it can be a great way of creating a more inspiring and happy workplace culture that can give a whole new energy to your team. On this episode of Authentic Living With Roxanne, we are thrilled to welcome Hall of Fame speaker, Michael Kerr to share his thoughts on how you can make yourself more approachable as a leader and show your team that work can be fun as well as productive. This was such a great interview packed with so much interesting information about workplace conflict that we decided to turn it into a 2-part series. Be sure to tune in again next week for part II. Michael is a Canadian Hall of Fame Speaker who travels the world researching, writing, and speaking about inspiring workplace cultures, and businesses that leverage their humour resources to drive outrageous results for their employees and their customers. Authentic Touch Points: Michael's journey to the stage. 2:30 The evolution from humour to culture. 5:00 Humour across the sectors. 8:00 It's about taking ourselves lightly. 11:30 Strategy to change corporate culture. 15:00 Michael's ideas on building better workplace cultures have been featured in hundreds of publications worldwide, while his Inspiring Workplaces blog has been recognized as one of the top-30 workplace blogs in the world. He is also the author of 8 books, including, “The Jerk-Free Workplace,” “The Humor Advantage,” and “Hire, Inspire, and Fuel Their Fire.” Michael lives in the spectacularly inspiring Canadian Rockies. I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict, as I offer executive coaching.   Click here to contact me at your convenience, or click here to Chat with Roxanne!   Take our NEW Online Quiz to rate your authenticity as a leader!   Stay Authentic,     Roxanne P.S. Have you heard? My new book, ROR: Return On Relationships, will be available on June 10th! CLICK HERE to pre-order your copy today.   Links: Michael's website: https://mikekerr.com Michael's many books: https://mikekerr.com/books/ Inspiring Workplaces blog: https://mikekerr.com/inspiring-workplaces-blog/ Michael's email: mike@mikekerr.com Michael's LinkedIn profile: https://www.linkedin.com/in/michaelkerr3/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com

Quote: “I think as a leader, the best thing you can do is create safe boundaries and a vision for your team. The second part is live it. I think that's the part that builds trust. You can paint a beautiful vision, but if you don't follow through, you're only halfway there, at best.” Sabrina Shafer Human connection is a deep bond that's formed between people when they feel seen and valued. During an authentic human connection, people exchange positive energy with one another and build trust. On this episode of Authentic Living with Roxanne, we're happy to welcome Sabrina Shafer to share her unique perspective on why creating connections with others is essential to business and leadership. This was such a great interview packed with so much inspirational information that we decided to turn it into a 2-part series. Here's the link to Part 1: https://roxannederhodge.com/connecting-to-lead-and-the-ror-with-sabrina-shafer/ Sabrina has dedicated her life to understanding how people learn, and to helping people achieve optimal success through research-based action. With a background in behavioural analysis, business, and digital transformation, she helps organizations see enablement and strategy differently. Sabrina is CEO of Transformation Continuum, an end-to-end go-to-market and enablement agency for high-technology organizations and their ecosystem partners. Authentic Touch Points: Retaining and motivating teams. 3:00 Watch for peaks and valleys. 7:30 What's your business love language? 10:30 Reflect on how you acknowledge others. 15:00 It's about the approach. 20:00 Paint a picture for your team. 22:00 Surrounding herself with wise counsel, building high-performing teams, constantly learning, and using well-researched insights, she consistently delivers organizational and individual growth. Sabrina is a published author in business and technology; a member of the Illinois State Bar; and serves on the board of an anti-human trafficking organization and a special education advocacy center. Sabrina also serves as a foster parent for a global organization, Safe Families. As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ and take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz  Have you heard? My new book, ROR: Return On Relationships, will be available on June 10th! Visit https://roxannederhodge.com/book/ to pre-order your copy today. Stay Authentic, Roxanne Links: Sabrina's website: https://transformationcontinuum.com/ Sabrina's LinkedIn profile: https://www.linkedin.com/in/sabrinashafer/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com   

Quote: “To be able to connect with somebody when you don't speak the same language is such a beautiful thing, that you realize how little we need language for that human element to show up.” Sabrina Shafer Human connection is a deep bond that's formed between people when they feel seen and valued. During an authentic human connection, people exchange positive energy with one another and build trust. On this episode of Authentic Living with Roxanne, we're happy to welcome Sabrina Shafer to share her unique perspective on why creating connections with others is essential to business and leadership. This was such a great interview packed with so much interesting information about workplace conflict that we decided to turn it into a 2-part series. Be sure to tune in again next week for part II. Sabrina has dedicated her life to understanding how people learn, and to helping people achieve optimal success through research-based action. With a background in behavioural analysis, business, and digital transformation, she helps organizations see enablement and strategy differently. Sabrina is CEO of Transformation Continuum, an end-to-end go-to-market and enablement agency for high-technology organizations and their ecosystem partners. Authentic Touch Points: Sabrina's love of learning. 2:30 The power of non-verbal communication. 7:00 Getting to really know someone. 10:30 Neurodiversity in the workplace. 14:00 From litigation to sales. 18:00 Surround yourself with experts. 23:30 Taking the pulse of the tech sector. 25:30 Surrounding herself with wise counsel, building high-performing teams, constantly learning, and using well-researched insights, she consistently delivers organizational and individual growth. Sabrina is a published author in business and technology; a member of the Illinois State Bar; and serves on the board of an anti-human trafficking organization and a special education advocacy center. Sabrina also serves as a foster parent for a global organization, Safe Families. Have you heard? My new book, ROR: Return On Relationships, will be available on June 10th! Visit https://roxannederhodge.com/book/ to pre-order your copy today. As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ and take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz  Stay Authentic, Roxanne Links: Sabrina's website: https://transformationcontinuum.com/ Sabrina's LinkedIn profile: https://www.linkedin.com/in/sabrinashafer/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com 

Quote: “When we look at transformation in an organization, we don't look at changing 100% of the people. We don't look at changing even 60%. We look at finding those 20% that will transform, that have already bought into it, that are open to it.” Kamales Lardi Digital transformation is the adoption of digital technology by an organization to digitize non-digital products, services or operations. The goal for its implementation is to increase value through innovation, invention, customer experience or efficiency. On this episode of Authentic Living with Roxanne, we're happy to welcome Kamales Lardi to share her expertise in helping companies make these transformations effectively and efficiently and how that affects the ROR. This was such a great interview packed with so much inspirational information that we decided to turn it into a 2-part series. Here's the link to Part 1: https://roxannederhodge.com/digital-transformation-and-the-ror-with-kamales-lardi/ Kamales is a bold and strategic thinker in digital and business transformation. She combines over 23 years of deep cross-industry experience with the latest digital and technology solutions. She is listed in the “Top 10 Global Influencers & Thought Leaders in Digital Transformation” (Thinkers360) and Top 50 Women in Tech Influencers 2021 (The Awards Magazine). She often says, 'Technology is not a silver bullet solution, a clear value proposition should drive any transformation effort'. This approach resonates well with many business leaders and has helped her stand out in the digital space. Since establishing Lardi & Partner Consulting GmbH in 2012, Kamales has advised many multinational companies across various industries in Europe, Asia and Africa for over a decade.  Authentic Touch Points: A bit about Kamales. 1:00 The 6 Traits. 2:00 Creating a culture of trust. 12:00 Tips for CEOs. 17:00 What is your legacy? 22:00 The wrap-up. 24:30 Kamales believes in the transformative impact of emerging technologies. She has developed a deep knowledge and practical experience in a range of emerging technology solutions, such as blockchain, AI, virtual and augmented reality, 3D printing, IoT and sensor technologies, and robotics process automation, among others. Kamales is a Teaching Fellow at Durham University Business School and is the Past Chair of the FORBES Business Council Women Executives. She is a dynamic and influential speaker and presents regularly at corporate and industry conferences. In 2022, Kamales was recognized in International 40 Over 40 - The World's Most Inspiring Women by CapGemini Invent and Female One Zero. As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ and take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz  Stay Authentic, Roxanne Links: Kamales' website: https://www.kamaleslardi.com/ Books link: https://www.kamaleslardi.com/publications Kamales' LinkedIn profile: https://ch.linkedin.com/in/kamaleslardi Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/  Roxanne's email: roxanne@roxannederhodge.com

Quote: “People can make or break any technology implementation, any strategic implementation in any organization.” Kamales Lardi Digital transformation is the adoption of digital technology by an organization to digitize non-digital products, services or operations. The goal for its implementation is to increase value through innovation, invention, customer experience or efficiency. On this episode of Authentic Living with Roxanne, we're happy to welcome Kamales Lardi to share her expertise in helping companies make these transformations effectively and efficiently and how that affects the ROR. This was such a great interview packed with so much interesting information about workplace conflict that we decided to turn it into a 2-part series. Be sure to tune in again next week for part II. Kamales is a bold and strategic thinker in digital and business transformation. She combines over 23 years of deep cross-industry experience with the latest digital and technology solutions. She is listed in the “Top 10 Global Influencers & Thought Leaders in Digital Transformation” (Thinkers360) and Top 50 Women in Tech Influencers 2021 (The Awards Magazine). She often says, 'Technology is not a silver bullet solution, a clear value proposition should drive any transformation effort'. This approach resonates well with many business leaders and has helped her stand out in the digital space. Since establishing Lardi & Partner Consulting GmbH in 2012, Kamales has advised many multinational companies across various industries in Europe, Asia and Africa for over a decade.  Authentic Touch Points: Digital transformation isn't a new concept. 2:00 Kamales' path to consulting. 5:00 It's all about the people. 10:00 The framework, roadmap & journey. 16:00 The 6 Traits. 21:00 Kamales believes in the transformative impact of emerging technologies. She has developed a deep knowledge and practical experience in a range of emerging technology solutions, such as blockchain, AI, virtual and augmented reality, 3D printing, IoT and sensor technologies, and robotics process automation, among others. Kamales is a Teaching Fellow at Durham University Business School and is the Past Chair of the FORBES Business Council Women Executives. She is a dynamic and influential speaker and presents regularly at corporate and industry conferences. In 2022, Kamales was recognized in International 40 Over 40 - The World's Most Inspiring Women by CapGemini Invent and Female One Zero. As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ and take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz  Stay Authentic, Roxanne Links: Kamales' website: https://www.kamaleslardi.com/ Books link: https://www.kamaleslardi.com/publications Kamales' LinkedIn profile: https://ch.linkedin.com/in/kamaleslardi Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/  Roxanne's email: roxanne@roxannederhodge.com 

Quote: “Each time we step in front of an audience, we leave money on the table, and we leave people behind, if we're not acutely aware of the needs of audience members with disabilities.” Denis Boudreau Are you doing all that you can to ensure that everyone has the same accessibility to your business, your website, and your presentations? Are you aware of all the different invisible disabilities that you need to take into consideration? On this episode of Authentic Living with Roxanne, we're thrilled to welcome accessibility expert, Denis Boudreau to share his vast knowledge on how you can create a culture of inclusion for everyone. Denis is a consultant, trainer, coach, and speaker, specializing in helping organizations create truly inclusive digital experiences for everyone, including people marginalized by technology due to disabilities, ageing, or other circumstances. His mission is to empower people to truly connect with organizations, their brands, and the messages they convey. Authentic Touch Points: Denis' path to inclusivity. 1:30 We still have a long way to go. 5:30 Is your website accessible? 10:00 Most apps were created for accessibility. 16:00 Who are you leaving behind? 20:00 The Inclusive Speaker. 26:00 What leaders should consider. 30:00 Denis is a Certified Virtual Presenter, a Certified Professional in Accessibility Core Competencies (CPACC), a Certified Web Accessibility Specialist (CWAS), and a Certified Professional in Web Accessibility (CPWA), a designation that only about 300 consultants worldwide can claim. As one of Canada's top inclusive communications experts, Denis empowers busy professionals with powerful tools to communicate more inclusively with their audiences, by removing the barriers that can get in the way of up to 40% of their audience who struggle with our use of technology – including those who have disabilities or are simply getting older. As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ and take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz  Stay Authentic, Roxanne Links: Denis' website: https://inklusiv.ca/ Denis' new book: https://inklusiv.ca/books/ While you're on Denis' book page, be sure to check out the Inclusive Speaker Calculator to calculate how much money you're leaving on the table by not being inclusive. Denis has a vast offering of resources to help you become more accessible and inclusive. Denis' LinkedIn profile: https://www.linkedin.com/in/dboudreau/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com 

Quote: “My mission is to show leaders how to be amazing when they present. How to get their message across and transform the world in which we live.” David Thomas How do you feel when you're speaking in front of an audience, a group of co-workers, or employees? Do you think you're nailing it every time, or would you like your message to land better? We're not all natural-born speakers or communicators, but most of us do have the capacity to improve. On this episode of Authentic Living with Roxanne, we're excited to welcome David Thomas to share his ideas on helping executives become fantastic speakers and how it affects the ROR: Return On Relationships. This was such a great interview packed with so much inspirational information that we decided to turn it into a 2-part series. Here's the link to Part 1: https://roxannederhodge.com/presentation-rockstars-and-the-ror-with-david-thomas/  David is a global speaker and CEO presentation skills coach who has coached and spoken to more than 500,000 people in 60 countries over the last 25 years. As the phrase goes, he's been around a bit. He's also a Sunday Times #1 bestselling author whose books have had a worldwide readership of more than 1 million people, as well as the US Memory Champion, Guinness record breaker and competitive bodybuilder. Because you can't get on stage too often wearing nothing but skimpy undercrackers and 10 gallons of fake tan. He's an all-around Yorkshire legend! Authentic Touch Points: False positive feedback. 3:00 The formula. 8:00 Important speaking only. 11:00 Look down the barrel of the lens. 16:00 Their pain point. 18:00 ROR vs. ROI. 24:30 The greatest challenge. 26:00 Connect with David. 32:30 David has spent 25 years sitting and watching leaders die in front of audiences. That makes him feel sad for them, sad for their audiences and sad for the missed opportunity to inspire, educate and entertain. His mission is to show leaders how to be amazing when they present. How to get their message across and transform the world in which we live. How to smash every presentation and, dare I even say it, how to enjoy the experience of giving a great speech! In short, what he does is turn leaders into presentation rockstars! As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ and take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz  Stay Authentic, Roxanne Links: David's websites: The Motivation Speaker: https://www.themotivationspeaker.com/david-thomas   Creating Presentation Rockstars: https://www.creatingpresentationrockstars.com/ David's LinkedIn profile: https://www.linkedin.com/in/davidthomas314/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com 

Quote: “Every leader has the chance to change the world every time they present. But that rarely happens.”David Thomas How do you feel when you're speaking in front of an audience, a group of co-workers, or employees? Do you think you're nailing it every time, or would you like your message to land better? We're not all natural-born speakers or communicators, but most of us do have the capacity to improve. On this episode of Authentic Living with Roxanne, we're excited to welcome David Thomas to share his ideas on helping executives become fantastic speakers and how it affects the ROR: Return On Relationships. This was such a great interview packed with so much interesting information about mental health in the workplace that we decided to turn it into a 2-part series. Be sure to tune in again next week for part II. David is a global speaker and CEO presentation skills coach who has coached and spoken to more than 500,000 people in 60 countries over the last 25 years. As the phrase goes, he's been around a bit. He's also a Sunday Times #1 bestselling author whose books have had a worldwide readership of more than 1 million people, as well as the US Memory Champion, Guinness record breaker and competitive bodybuilder. Because you can't get on stage too often wearing nothing but skimpy undercrackers and 10 gallons of fake tan. He's an all-around Yorkshire legend! Authentic Touch Points: David's journey to coaching. 1:30 Learning memory techniques. 3:00 Become a rockstar! 6:00 Ego vs imposter syndrome. 9:00 Getting over the fear of speaking. 12:00 Climbing the corporate communication ladder. 17:00 Honest feedback, with kindness. 20:00 Getting from good to amazing. 23:30 David has spent 25 years sitting and watching leaders die in front of audiences. That makes him feel sad for them, sad for their audiences and sad for the missed opportunity to inspire, educate and entertain. His mission is to show leaders how to be amazing when they present. How to get their message across and transform the world in which we live. How to smash every presentation and, dare I even say it, how to enjoy the experience of giving a great speech! In short, what he does is turn leaders into presentation rockstars! As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ and take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz  Stay Authentic, Roxanne Links: David's website: https://www.themotivationspeaker.com/david-thomas   David's LinkedIn profile: https://www.linkedin.com/in/davidthomas314/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/  Roxanne's email: roxanne@roxannederhodge.com 

Quote: What makes us the same, what makes us different, and how can we learn from each other to create a better workplace? Cynthia Milani Unemployment among the neurodiverse runs as high as 30-40%. Companies like SAP, Goldman Sachs and Microsoft are finding that many of these workers are highly skilled, out-of-the-box thinkers that can give them their leading edge and best insights - if given a chance. On this episode of Authentic Living with Roxanne, we welcome neuro anthropologist and certified NLI neuro leadership coach Cynthia Milani to help us better understand the various types of neurodiversity, their strengths and challenges, and how to include these valuable human thinking patterns for better results at work and beyond. Cynthia is the director of the IgD center for Neuroleadership & Development in Provence, France, where she blends the latest tips from neuroscience with cutting-edge leadership training +brain tools for peak performance. Cynthia Is a certified NLI Neuroleadership coach, public speaker and author who has worked in over 50 countries with a wide variety of businesses and Fortune 500 companies such as Sap, IBM, Dow, Credit Suisse, BP Amoco,  as well as the European Parliament, United Nations, US Army and Olympic athletes on achieving human excellence through neuroplasticity. A Harvard-certified mediator, she is a specialist in bias and inclusion; Cynthia Milani is the author of NeuroDiversophy, and the upcoming Neuroleadership Business Games & Handbook by diversophy.com.   Authentic Touch Points: Cynthia's path to neurodiversity. 2:00 Growing up neurodiverse. 7:00 Listening in a different way. 10:00 Diversity on the spectrum. 13:30 Finding the brilliance within. 19:30 What companies can do. 25:30 Looking through the cultural diversity lens. 28:30 Cynthia is passionate about helping people understand the brain, so they can understand their choices, take control of their emotions, make decisions with their higher brain, become inclusive leaders and have better lives. Understanding what makes us different has been a core part of her work for over 30 years. As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ and take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz  Be sure to visit our website for the SCARF Model download: https://roxannederhodge.com/neurodiversity-and-the-ror-with-cynthia-milani/  Stay Authentic, Roxanne Links: Cynthia's email: cmilani@inst-glob-dev.com  Cynthia's LinkedIn profile: https://www.linkedin.com/in/cynthia-milani/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com 

Quote: “What I'm seeing right now in the workplace and even with my colleagues and friends is…we call it COVID PTSD.” Dr. Ronke Komolafe As leaders, we should not only make sure our team is getting the job done, but we also need to be aware of how our team is functioning in the workplace and watch out for warning signs of mental and physical health struggles. On this episode of Authentic Living with Roxanne, we welcome Dr. Ronke Komolafe to share her expertise about recognizing the signs and how to assist those who need help. This was such a great interview packed with so much inspirational information that we decided to turn it into a 2-part series. Here's the link to Part 1: https://roxannederhodge.com/mental-health-for-leaders-and-the-ror-with-dr-ronke-komolafe/ Dr. Ronke is an executive leader with over 15 years of healthcare experience creating business value through systemic programs, evaluation, strategic planning, market expansion, product development, and revenue generation. She is the Board Chair and CEO of Integrated Physical & Behavioral Health Alliance, a business and market expansion Company that provides leadership and go-to-market strategies to healthcare and health IT Companies. She is also the Editor-in-Chief of Integrated Health Magazine, a thought leadership magazine focusing on integrated health approaches to care delivery and digital health. Authentic Touch Points: It feels like a vacation. 2:00 Getting in front of mental health issues. 5:00 There is no security without trust. 11:30 Questions for leaders to ask. 17:30 As a boss, there's a fine line… 21:30 Paying it forward. 26:00 Dr. Ronke is an expert panel of the Forbes Business Council, the Vice Chair of the American Association for Doctors of Behavioral Health, the Vice President of HIMSS South Texas Chapter, and an Associate Professor at Morehouse School of Medicine. She also serves as an Advisory Board Member and Associate Professor at Cumming Graduate Institute of Behavioral Health. She has extensive experience in mental health, IT, Medicare, Medicaid, leadership, healthcare strategy, business development, integrated care, and healthcare regulatory affairs. Dr. Ronke is known for her multi-dimensional perspective on integrated and mental health and her passion for health innovation and advancement.    As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ and take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz  Stay Authentic, Roxanne Links: Dr. Ronke's website: https://ipbha.com Dr. Ronke's LinkedIn profile: https://www.linkedin.com/in/ronke-komolafe/ Email to reach Dr. Ronke: info@ipbha.com Register for future events here: https://roxannederhodge.com/leadershipforum/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com 

Quote: “Most of what we experience in terms of people having challenges at work or people having health care challenges comes from chronic conditions or trauma.” Dr. Ronke Komolafe As leaders, we should not only make sure our team is getting the job done, but we also need to be aware of how our team is functioning in the workplace and watch out for warning signs of mental and physical health struggles. On this episode of Authentic Living with Roxanne, we welcome Dr. Ronke Komolafe to share her expertise about recognizing the signs and how to assist those who need help. This was such a great interview packed with so much interesting information about mental health in the workplace that we decided to turn it into a 2-part series. Be sure to tune in again next week for part II. Dr. Ronke is an executive leader with over 15 years of healthcare experience creating business value through systemic programs, evaluation, strategic planning, market expansion, product development, and revenue generation. She is the Board Chair and CEO of Integrated Physical & Behavioral Health Alliance, a business and market expansion Company that provides leadership and go-to-market strategies to healthcare and health IT Companies. She is also the Editor-in-Chief of Integrated Health Magazine, a thought leadership magazine focusing on integrated health approaches to care delivery and digital health. Authentic Touch Points: Dr. Ronke's journey. 2:30 Early intervention is key. 7:30 Unknowingly unwell. 13:30 Trusting the process. 18:00 Help your team refill their cup. 25:00 Dr. Ronke is an expert panel of the Forbes Business Council, the Vice Chair of the American Association for Doctors of Behavioral Health, the Vice President of HIMSS South Texas Chapter, and an Associate Professor at Morehouse School of Medicine. She also serves as an Advisory Board Member and Associate Professor at Cumming Graduate Institute of Behavioral Health. She has extensive experience in mental health, IT, Medicare, Medicaid, leadership, healthcare strategy, business development, integrated care, and healthcare regulatory affairs. Dr. Ronke is known for her multi-dimensional perspective on integrated and mental health and her passion for health innovation and advancement.     As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ and take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz  Stay Authentic, Roxanne Links: Dr. Ronke's website: https://ipbha.com Dr. Ronke's LinkedIn profile: https://www.linkedin.com/in/ronke-komolafe/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/  Roxanne's email: roxanne@roxannederhodge.com 

Quote: “I think it is the responsibility of every executive in the organization to make a clear commitment to elevate and eliminate toxic behaviours in the organization.” Dr. Loubna Noureddin We have all experienced so much change in the last few years due to the pandemic. We have been in a fairly constant state of flux and have had to learn how to adapt pretty quickly to whatever was happening at the time. Now that many have or are moving toward returning to work in person, we're again in that state of change. On this episode of Authentic Living with Roxanne, we're thrilled to welcome Dr. Loubna Noureddin to share her unique perspective on change and offer tips on how leaders can make it less stressful and transition more successfully when necessary. This was such a great interview packed with so much inspirational information that we decided to turn it into a 2-part series. Here's the link to Part 1: https://roxannederhodge.com/doing-change-right-and-the-ror-with-dr-loubna-noureddin/ Loubna is a leadership scholar, orphans advocate, civil war survivor, and co-founder of Mind Market Consultants, a resource and coaching centre for organizations and start-ups prioritizing cultures of brilliance over systems of unnecessary change and chaos. Loubna's expertise as an executive coach and Leadership scholar has positioned her as a value-added resource for leaders in today's unpredictable business environment. Her extensive career of 20+ years has been dedicated to posturing leaders and teams for success through complex change. As a thought leader in the learning and industry, Loubna has extensive experience coaching teams and groups, from boards to C-Suite executives and their teams. Authentic Touch Points: Finding the balance between virtual and in-person. 2:00 Seeking loyal companies. 6:00 Excellent change management is key. 9:00 Leaders need to be intentional. 14:00 Executive coaching tips. 19:00 Loubna brings a diverse international experience and is known for her work with Harvard ManageMentor to design customized leadership development programs. Her passion for leadership and culture development has positioned her training programs at the Top 10 by Training Magazine, the Association for Talent Development, and American Healthcare Association. She has provided sensitivity and empathy training for leaders and teams with proven outcomes. She partners with leaders to problem solve, get to the root cause, and identify solutions that are practical, measurable, and sustainable. As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ and take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz  Stay Authentic, Roxanne Links: Loubna's website: https://mindmarket.org   Loubna's email: loubna@mindmarket.org Loubna's LinkedIn profile: https://www.linkedin.com/in/lnoureddin/ Articles by Loubna: https://mindmarket.org/mind-market-articles-advice-insights/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com 

Quote: “We cannot continue to force change through a firehose; people are choking. It is truly time to stop and consider what specifically do we want to change and what is the priority?” Dr. Loubna Noureddin  We have all experienced so much change in the last few years due to the pandemic. We have been in a fairly constant state of flux and have had to learn how to adapt pretty quickly to whatever was happening at the time. Now that many have or are moving toward returning to work in person, we're again in that state of change. On this episode of Authentic Living with Roxanne, we're thrilled to welcome Dr. Loubna Noureddin to share her unique perspective on change and offer tips on how leaders can make it less stressful and transition more successfully when necessary. This was such a great interview packed with so much interesting information about workplace conflict that we decided to turn it into a 2-part series. Be sure to tune in again next week for part II. Loubna is a leadership scholar, orphans advocate, civil war survivor, and co-founder of Mind Market Consultants, a resource and coaching centre for organizations and start-ups prioritizing cultures of brilliance over systems of unnecessary change and chaos. Loubna's expertise as an executive coach and Leadership scholar has positioned her as a value-added resource for leaders in today's unpredictable business environment. Her extensive career of 20+ years has been dedicated to posturing leaders and teams for success through complex change. As a thought leader in the learning and industry, Loubna has extensive experience coaching teams and groups, from boards to C-Suite executives and their teams. Authentic Touch Points: Loubna's path to consulting. 1:30 The gaps in change initiatives. 5:00 Why don't companies prepare for change? 9:00 Return to in-person or stay virtual? 13:00 Finding balance. 17:00 Loubna brings a diverse international experience and is known for her work with Harvard ManageMentor to design customized leadership development programs. Her passion for leadership and culture development has positioned her training programs at the Top 10 by Training Magazine, the Association for Talent Development, and American Healthcare Association. She has provided sensitivity and empathy training for leaders and teams with proven outcomes. She partners with leaders to problem solve, get to the root cause, and identify solutions that are practical, measurable, and sustainable. As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ and take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz  Stay Authentic, Roxanne Links: Loubna's website: https://mindmarket.org   Loubna's LinkedIn profile: https://www.linkedin.com/in/lnoureddin/ Articles by Loubna: https://mindmarket.org/mind-market-articles-advice-insights/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com 

Quote: “The question that you just have to ask yourself is not…do I need or do I want rituals at my workplace? It's, do I want good effective rituals that work for me and my vision?” Ezra Bookman Exactly what is a ritual, and how do they affect our lives? Some of the most recognizable rituals are marriages, funerals, graduations, coronations and presidential inaugurations, oaths of allegiance, dedication ceremonies, etc. On this episode of Authentic Living with Roxanne, we welcome ritual expert Ezra Bookman to share the benefits of rituals in the workplace and how they can help to improve morale & create a more connected community.  This was such a great interview packed with so much inspirational information that we decided to turn it into a 2-part series. Here's the link to Part 1: https://roxannederhodge.com/rituals-with-ezra-bookman/ Ezra is a nationally recognized experience designer, artist, and facilitator exploring the transformational power of ritual. He is the creator of Ritualist, a creative studio helping leaders cultivate more conscious companies and connected communities; the youngest member on the Board of Directors of The Secret City, an Obie Award-winning arts organization; and the former Artistic Director for Lab/Shul, an experimental, artist-driven, God-optional Jewish community in NYC. Authentic Touch Points: Why leaders need to consider rituals. 2:00 The power of tiny rituals. 6:30 The difference a minute or two can make. 11:00 Intention, attention, and gratitude. 14:00 Advice for new leaders. 16:00 Designing rituals. 20:00 Turning adversity into something beautiful. 25:00 Growth = the need for rituals. 30:00 Ezra has collaborated with organizations like The Joy List, Reimagine Festival, The NYC Mayor's Office, Ephemeral Tattoos, Rally, House of Yes, Reboot, and New York Zen Center for Contemplative Care, and has co-produced events featuring visionary thought-leaders and artists alike. His large-scale participatory performance art rituals were presented at Hammerstein Ballroom, Grand Prospect Hall, Tribeca Performing Arts Center, and the New York Academy of Medicine.  As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ and take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz Stay Authentic, Roxanne Links: Ezra's websites: Ezra Bookman: https://www.ezrabookman.com Ritualist Life: https://www.ritualist.life Ezra's email: ezra@ritualist.life Ezra's LinkedIn profile: https://www.linkedin.com/in/ezra-bookman/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com

Quote: “Changes happen to us; transitions are the conscious, psychological decisions that we make to come to terms with change. Rituals are ways in which we can embody transitions and bring them out into shared experiences.” Ezra Bookman Exactly what is a ritual, and how do they affect our lives? Some of the most recognizable rituals are marriages, funerals, graduations, coronations and presidential inaugurations, oaths of allegiance, dedication ceremonies, etc. On this episode of Authentic Living with Roxanne, we welcome ritual expert Ezra Bookman to share the benefits of rituals in the workplace and how they can help to improve morale & create a more connected community.   This was such a great interview packed with so much interesting information about workplace conflict that we decided to turn it into a 2-part series. Be sure to tune in again next week for part II. Ezra is a nationally recognized experience designer, artist, and facilitator exploring the transformational power of ritual. He is the creator of Ritualist, a creative studio helping leaders cultivate more conscious companies and connected communities; the youngest member on the Board of Directors of The Secret City, an Obie Award-winning arts organization; and the former Artistic Director for Lab/Shul, an experimental, artist-driven, God-optional Jewish community in NYC. Authentic Touch Points: Ezra's path to rituals. 2:00 What is a ritual? 5:30 The intersection of arts & rituals. 9:00 Why we need rituals. 14:00 Negative vs positive rituals. 18:00 Why companies seek out rituals. 22:00 The benefits of rituals in the workplace. 28:00 Ezra has collaborated with organizations like The Joy List, Reimagine Festival, The NYC Mayor's Office, Ephemeral Tattoos, Rally, House of Yes, Reboot, and New York Zen Center for Contemplative Care, and has co-produced events featuring visionary thought-leaders and artists alike. His large-scale participatory performance art rituals were presented at Hammerstein Ballroom, Grand Prospect Hall, Tribeca Performing Arts Center, and the New York Academy of Medicine.  As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ and/or take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz Stay Authentic, Roxanne Links: Ezra's websites: Ezra Bookman: https://www.ezrabookman.com Ritualist Life: https://www.ritualist.life Ezra's LinkedIn profile: https://www.linkedin.com/in/ezra-bookman/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com

Gender equality works to advance equality with respect to sex, sexual orientation, and gender identity or expression through the inclusion of people of all genders; today we're focusing on women and their rights. Quote: “There's really a need to invest in the empowerment of women underground. Whether it's economically, socially, culturally, it has to be a package.” Tacko Ndiaye The Women's Equality Movement started almost 200 years now. Every decade has had more and more women speaking up and speaking out in an attempt to create a more equitable world for women and girls around the globe. Women's rights are human rights! These include the right to live free from violence and discrimination; to enjoy the highest attainable standard of physical and mental health; to be educated; to own property; to vote; and to earn an equal wage. On this episode of Authentic Living with Roxanne, we're privileged to have Tacko Ndiaye join us to talk about her book Women and share her experience of more than 25 years fighting for women everywhere. This was such a great interview packed with so much inspirational information that we decided to turn it into a 2-part series. Here's the link to Part 1: https://roxannederhodge.com/gender-equality-with-tacko-ndiaye/ Tacko is a Gender Team Leader at Food and Agriculture Organization (FAO) and is based at FAO Headquarters in Rome. She has extensive experience working with governments, national women's groups, bilateral and multilateral organizations, women's networks, civil society, and parliamentarians to advance gender mainstreaming and women's rights in policies, programmes, budgets, institutions, and statistics. Her book, WOMEN, is a powerful visual representation of the journey that women travel. It combines aesthetic beauty, symbols, and visual metaphors to trigger emotions and responses to enduring gender inequalities in all areas of life. WOMEN enriches Tacko's way of working to initiate action, based on her 25 years of empowering women and girls worldwide. It is her simple, or not-so-simple, way to try something new in being a voice for change. Authentic Touch Points We're not moving fast enough. 2:00 One step forward and two steps backward. 4:30 The process of creating Women. 8:00 Women's rights in different cultures. 12:00 What can we do? 16:00 Women helping women. 19:00 Between 2004 and 2007, Tacko worked as an Economic Affairs Officer with the United Nations Economic Commission for Africa. Her responsibilities included conducting socioeconomic studies on African development by applying quantitative and qualitative methods such as the African Gender and Development Index. She was involved in policy advocacy, capacity building and research on regional developmental challenges, focusing on gender issues. Before joining the UN, Tacko worked with various networks specialized in gender and macroeconomics. She also worked extensively with the Women in Development Network in Europe (WIDE), specializing in policy advocacy in trade and development cooperation from a gender perspective. As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ Take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz Stay Authentic, Roxanne Links: Tacko's email: tacko.ndiaye@fao.org Women: Tacko's book:  Canada: https://www.amazon.ca/WOMEN-Tacko-Ndiaye/dp/0645461822 US: https://www.amazon.com/WOMEN-Tacko-Ndiaye/dp/0645461822 The WIN Conference: https://www.winconference.net/ Tacko's LinkedIn profile: https://www.linkedin.com/in/tacko-ndiaye-999a45137/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/  Roxanne's email: roxanne@roxannederhodge.com

Gender equality works to advance equality with respect to sex, sexual orientation, and gender identity or expression through the inclusion of people of all genders; today we're focusing on women and their rights. Quote: “If you have high levels of illiteracy, women cannot even read about their rights.” Tacko Ndiaye   The Women's Equality Movement started almost 200 years now. Every decade has had more and more women speaking up and speaking out in an attempt to create a more equitable world for women and girls around the globe. Women's rights are human rights! These include the right to live free from violence and discrimination; to enjoy the highest attainable standard of physical and mental health; to be educated; to own property; to vote; and to earn an equal wage. On this episode of Authentic Living with Roxanne, we're privileged to have Tacko Ndiaye join us to talk about her book Women and share her experience of more than 25 years fighting for women everywhere. Tacko is a Gender Team Leader at Food and Agriculture Organization (FAO), and is based at FAO Headquarters in Rome. She has extensive experience working with governments, national women's groups, bilateral and multilateral organizations, women's networks, civil society, and parliamentarians to advance gender mainstreaming and women's rights in policies, programmes, budgets, institutions, and statistics. Her book, WOMEN, is a powerful visual representation of the journey that women travel. It combines aesthetic beauty, symbols, and visual metaphors to trigger emotions and responses to enduring gender inequalities in all areas of life. WOMEN enriches Tacko's way of working to initiate action, based on her 25 years of empowering women and girls worldwide. It is her simple, or not-so-simple, way to try something new in being a voice for change. Authentic Touch Points We're not moving fast enough. 2:00 One step forward and two steps backward. 4:30 The process of creating Women. 8:00 Women's rights in different cultures. 12:00 What can we do? 16:00 Women helping women. 19:00 Between 2004 and 2007, Tacko worked as an Economic Affairs Officer with the United Nations Economic Commission for Africa. Her responsibilities included conducting socioeconomic studies on African development by applying quantitative and qualitative methods such as the African Gender and Development Index. She was involved in policy advocacy, capacity building and research on regional developmental challenges, focusing on gender issues. Before joining the UN, Tacko worked with various networks specialized in gender and macroeconomics. She also worked extensively with the Women in Development Network in Europe (WIDE), specializing in policy advocacy in trade and development cooperation from a gender perspective. As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ Take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz Stay Authentic, Roxanne Links: Tacko's email: tacko.ndiaye@fao.org Women: Tacko's book: Canada: https://www.amazon.ca/WOMEN-Tacko-Ndiaye/dp/0645461822 US: https://www.amazon.com/WOMEN-Tacko-Ndiaye/dp/0645461822 Tacko's LinkedIn profile: https://www.linkedin.com/in/tacko-ndiaye-999a45137/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/  Roxanne's email: roxanne@roxannederhodge.com

Quote: “Often managers or board members…we're all trained in our technical abilities. Often it's technical people that become promoted to managerial or board member roles. But that doesn't necessarily mean that they're great communicators or great facilitators. These are specialist skills.” Avinder Laroya We have all experienced conflict at some point in our lives, whether it was at work, at home or with a friend. When we're in that space, we often think with emotion rather than logic, and things can easily escalate to become a much larger issue. When this happens in the workplace, we may need some help to work through the issue(s). On this episode of Authentic Living with Roxanne, we welcome Avinder Laroya all the way from Switzerland to share her expertise about mediating conflict in the workplace and how it affects the ROR. This was such a great interview packed with so much inspirational information that we decided to turn it into a 2-part series. Here's the link to Part 1: https://roxannederhodge.com/mediating-workplace-conflict-ror-with-avinder-laroya/ Avinder is a multi-lingual English Solicitor, Mediator, Chartered Arbitrator, and Entrepreneur with over 20 years of experience in private practice in London, UK and is now based between London, UK and Lausanne, Switzerland. She is a specialist in international dispute settlement with an LLM in International Dispute Settlement (MIDS). Authentic Touch Points Logic vs aggression 2:30 The privilege of gaining trust 6:30 Tips for corporate leaders 10:00 Staying true to company culture 16:00 How the mediation process works 18:00 Transference, biases, and emotions 21:30 Hierarchy and support structures 23:30 Active listening 29:00 Avinder has more than 20 years of experience as a private practice lawyer, first for London firms and then at her own virtual law firm Serenity Law LLP, since 2010. Her services extend to a diverse client base and include real estate, corporate commercial, intellectual property, litigation, mediation, and arbitration. As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ Take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz Stay Authentic, Roxanne Links: Avinder's website: http://www.minutemediation.com Mediation Tools: https://minutemediation.com/mediation-tools/ Why Employees Are Afraid to Speak Up: https://minutemediation.com/why-employees-are-afraid-to-speak-up/ Avinder's LinkedIn profile: https://www.linkedin.com/in/avinder-laroya/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/  Roxanne's email: roxanne@roxannederhodge.com

Quote: “For me, as a neutral and independent mediator, it's really about helping the two parties to listen and understand each other because they're not able to achieve that directly. They've ended up in a deadlock.” Avinder Laroya We have all experienced conflict at some point in our lives, whether it was at work, at home or with a friend. When we're in that space, we often think with emotion rather than logic, and things can easily escalate to become a much larger issue. When this happens in the workplace, we may need some help to work through the issue(s). On this episode of Authentic Living with Roxanne, we welcome Avinder Laroya all the way from Switzerland to share her expertise about mediating conflict in the workplace and how it affects the ROR. This was such a great interview packed with so much interesting information that we decided to turn it into a 2-part series. Be sure to tune in again next week for part II. Avinder is a multi-lingual English Solicitor, Mediator, Chartered Arbitrator, and Entrepreneur with over 20 years of experience in private practice in London, UK and is now based between London, UK and Lausanne, Switzerland. She is a specialist in international dispute settlement with an LLM in International Dispute Settlement (MIDS). Authentic Touch Points Choosing the path to law. 2:00 Shifting to mediation. 4:30 Mediation vs. legal advisor. 8:30 Finding balance. 12:00 Transitioning from law to mediation. 14:30 Dealing with aggression. 19:00 Avinder has more than 20 years of experience as a private practice lawyer, first for London firms and then at her own virtual law firm Serenity Law LLP, since 2010. Her services extend to a diverse client base and include real estate, corporate commercial, intellectual property, litigation, mediation, and arbitration. As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ Take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz Stay Authentic, Roxanne Links: Avinder's website: http://www.minutemediation.com Sandra's LinkedIn profile: https://www.linkedin.com/in/avinder-laroya/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/  Roxanne's email: roxanne@roxannederhodge.com                    

Quote: “88% of adult Americans are considered metabolically unhealthy. Those are shocking statistics, and it's increasing.” Dr. Sandra Scheinbaum Functional medicine is a more patient-centred approach to healthcare that focuses on identifying the cause of the disease and not just treating symptoms with pharmaceuticals. It looks at the patient's history and gathers information to try to find the underlying cause of the illness. Functional medicine is, thankfully, becoming much more mainstream. On this episode of Authentic Living with Roxanne, we welcome Dr. Sandra Scheinbaum to share her experience and thoughts on why functional medicine is a better solution for combating chronic disease and lowering healthcare costs.   This was such a great interview packed with so much inspirational information that we decided to turn it into a 2-part series. Here's the link to Part 1: https://roxannederhodge.com/functional-medicine-and-the-ror-with-dr-sandra-scheinbaum/ Sandra has been a licensed clinical psychologist for over 35 years and is passionate about transforming healthcare by training health coaches to integrate the positive psychology model of coaching with the Functional Medicine approach to reversing chronic illness.  She founded the Functional Medicine Coaching Academy in collaboration with The Institute for Functional Medicine. Authentic Touch Points: How Western Medicine looks at Functional Medicine 2:00 Why companies should be offering functional medicine 7:00 Treating the whole person 14:00 What senior leaders should consider 18:30 Roxanne's final ROR thoughts 21:00 Sandra taught graduate-level courses in the psychology of eating and mind-body medicine, ran clinics for treating attention deficit disorders, panic and anxiety, and conducted one of the first controlled studies of neurofeedback. She is an IFM Certified Practitioner and the author of Functional Medicine Coaching, Stop Panic Attacks in 10 Easy Steps, and How to Give Clients the Skills to Stop Panic Attacks.   As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to click here to book a complimentary discovery call! Take our online quiz to rate your authenticity as a leader! Stay Authentic, Roxanne Links: The Institute for Functional Medicine: https://www.ifm.org/ Sandra's LinkedIn profile: https://www.linkedin.com/in/sandra-scheinbaum-ph-d-17ba678/ Sandra's books: Canada  US Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/  Roxanne's email: roxanne@roxannederhodge.com Chat with Roxanne: https://roxannederhodge.com/chat/  Roxanne's previous podcasts: https://roxannederhodge.com/blog/  

Quote: “Often people don't realize that the gut is your second brain. It's probably more important in terms of driving as the decision maker.” Dr. Sandra Scheinbaum Functional medicine is a more patient-centred approach to healthcare that focuses on identifying the cause of the disease and not just treating symptoms with pharmaceuticals. It looks at the patient's history and gathers information to try to find the underlying cause of the illness. Functional medicine is, thankfully, becoming much more mainstream. On this episode of Authentic Living with Roxanne, we welcome Dr. Sandra Scheinbaum to share her experience and thoughts on why functional medicine is a better solution for combating chronic disease and lowering healthcare costs.   This was such a great interview packed with so much interesting information that we decided to turn it into a 2-part series. Be sure to tune in again next week for part II. Sandra has been a licensed clinical psychologist for over 35 years and is passionate about transforming healthcare by training health coaches to integrate the positive psychology model of coaching with the Functional Medicine approach to reversing chronic illness.  She founded the Functional Medicine Coaching Academy in collaboration with The Institute for Functional Medicine. Authentic Touch Points: Sandra's path to healthcare: 2:00 The holes in traditional healthcare: 7:00 Diet and mental health & wellbeing: 13:00 The divide between functional and western medicine: 19:00 Sandra taught graduate-level courses in the psychology of eating and mind-body medicine, ran clinics for treating attention deficit disorders, panic and anxiety, and conducted one of the first controlled studies of neurofeedback. She is an IFM Certified Practitioner and the author of Functional Medicine Coaching, Stop Panic Attacks in 10 Easy Steps, and How to Give Clients the Skills to Stop Panic Attacks.   As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to click here to book a complimentary discovery call! Take our online quiz to rate your authenticity as a leader! Stay Authentic, Roxanne Links: The Institute for Functional Medicine: https://www.ifm.org/ Sandra's LinkedIn profile: https://www.linkedin.com/in/sandra-scheinbaum-ph-d-17ba678/ Sandra's books: Canada  US Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/  Roxanne's email: roxanne@roxannederhodge.com Chat with Roxanne: https://roxannederhodge.com/chat/  Roxanne's previous podcasts: https://roxannederhodge.com/blog/  

For this week's Inspirational Leadership Podcast I spoke with Roxanne Derhodge, who's a registered psychotherapist, corporate consultant, keynote speaker, coach, trainer and author. With over 20 years' experience, she works with senior leadership to enhance their resilience and assists companies with their corporate mental health strategies. She has presented at national conferences to companies and associations on mental health and wellness. A BIPOC leader, Roxanne is an Amazon best-selling author. Her new book, “ROR – Return on Relationships: Amplify Your Authentic Leadership to Create More Resilient Teams“ is due to be released in May 2022. The book has strategies for authentic leaders to enhance leadership awareness and functionalities in order to create teams with more resilience. In this episode we discuss how to understand and change core patterns that are no longer serving you, becoming more objective when receiving constructive feedback, getting more attuned to your body's physical intelligence and how to lead from your heart and embrace a more authentic leadership style.  

Welcome back to another great episode of the Dear BLK CEO Podcast. Entrepreneur, business leader, creative: all words that describe Elzie D. Flenard III, but one thing he is not - someone who you could ever fit in a box! Elzie Flenard is also a storyteller who hosts several podcasts where he unpacks topics from unexpected directions, weaving a myriad of influences into his music, speaking, and coaching. He's even been deemed the ‘Mayor' of Podcast Town by his own community. Everyone has something to offer and Elzie has made it his mission to help cultivate people's message through podcasting, the best way to get ROR: Return on Relationships! In this episode, I get to dig deeper into Elzie's story and pull out some incredible wisdom I think we will all benefit from if we put it into action. So dive in and let's get a firsthand account of what happens when enough is enough and you finally say, “I have decided!”   I Have Decided: From Corporate Drop Out to the 'Mayor' of Podcast Town : [00:01 – 06:59] Opening Segment  I welcome Elzie Flenard the show Bio  Elzie gives us a bit of his background  Getting sold the “American Dream”  Always a deep desire to start his own business “I never had a job that I liked”  Deciding to build an internet radio station  Refocusing on podcasting and creating great content [07:00 – 15:52] I Have Decided Elzie talks about his journey through the corporate world Venturing into electronics and electrical engineering How he became an operations manager  Quickly seeing the limitations put on corporate workers  The jump from corporate into ownership  The issue with building a side hustle while working Getting to the ‘cross-road'  Have the mindset and make the decision   Adopting the “Mamba Mentality” Strategically unpredictable  No matter what happens I WILL succeed [15:53 – 25:32] Understanding Your Runway Elzie talks about the evolution of his business Switching to the “I'm the owner” mentality  Thinking through how to move forward  The impact of mentorship and building relationships Step 1: “What is the number you need to hit?”  Step 2: What does your runway look like?  You don't need the perfect plan, you need staying power The initial strategy to drive revenue  Knowing how to allocate your dollar  Over-deliver and get referrals  Networking by adding value  Resources to figure out your runway Stay hungry and stay in a “learning mentality” Book your free consultation at The Kas Company [25:33 – 34:34]  Becoming the 'Mayor' of Podcast Town Elzie shares why he honed in on podcasting specifically  ROR - return on relationships Building on relationship/social capital  Setting youth up for success by teaching skills for life  Helping other people cultivate their voice  The power of podcasting and opportunities  Elzie shares his experience being a podcaster himself Learning how to iterate  Learning from others Leveling the playing field with conversations [34:35 – 38:04] Closing Segment  How to connect with Elzie  Links below  Elzie's nomination for the show Best tips for storytelling Listen and be open to where the conversation goes Negative stereotype of black culture that needs to be done away with That we're “not excellent”  Wealth creation strategy for listeners Revenue above income Create revenue as opposed to earning it Final words        Tweetable Quotes: “I had to mentally make that shift. I think a lot of times people straddle the fence and they don't commit.” - Elzie Flenard “I have decided… and no matter what happens, I WILL succeed.” - Elzie Flenard “I think when you have the learning mentality people will be drawn to you to teach you.” - Elzie Flenard Resources Mentioned:  Podcast Town w/ Elzie Flenard SCORE   Want to connect with Elzie? You can connect on LinkedIn or email mayor@podcasttown.net.  If you got a story to tell be sure to go on over https://www.elzieflenard.com and begin cultivating your message! LEAVE A RATING AND REVIEW on Itunes and subscribe to get first access to every inspirational story shared on the show and share with friends and family.   Let's connect! Find me on LinkedIn, Instagram, or check out my website http://karlsona.com/. And The Kas Company to find out more about my coaching program.   You don't have to be anyone other than who you are to be a world-class CEO!

In part 2 of this special 3 part series, you get to hear more of Russell's presentation at the ROR (Return on Relationships) Symposium! In this half, Russell explains how you should provide value to people before you ask them for anything. Enjoy the second half of this keynote presentation, and don't forget to check out RORUniversity.com to learn more! Hit me up on IG! @russellbrunson Text Me! 208-231-3797 Join my newsletter at marketingsecrets.com ClubHouseWithRussell.com ---Transcript--- Russell Brunson: Hey, what's up everybody? This is Russell. Welcome back to the Marketing Seekers Podcast. I hope you enjoyed the last episode for my keynote presentation at Christopher Vos' ROR Symposium. So far, in the episode number one, I had a chance to talk us through some of the history and the background of how we started building our business and I'm excited this next episode's going to be the second half of my keynote presentation. I hope you enjoy. And then afterwards, the third episode, we're actually going to, I opened up some Q & A and we had a really good time doing some of that as well. That'll be the third episode, so this episode would be the last half of my keynote presentation. I hope you enjoy it. Again, if you want to go deeper with Christopher Vos, make sure you go to roruniversity.com and get on his list, read his stuff, listen to what he is doing because he is helping a lot of people to build businesses by using relationships and really understanding how to do the stuff we talk about. I talked about Dream 100 in the Traffic Secrets book. This is what he's talking at a much deeper, much more powerful level. With that said, I'm going to cue up the theme song and when we come back, you'll have a chance to listen to second half of my keynote from the ROR Symposium. Okay. Now, I'll tell a side story because it popped in my head right now and that's what I do, right? About the time, it was after Joe Vitale promoted me, I had a list with certain sites and then I got a phone call from a guy named Tellman Knudson. Anybody here know who Tellman is? Tellman used to be big at our space. He shifted it over to more hypnosis, personal development space. But Tellman messaged me on the phone. He was like, "Hey, Russell, I had this idea. I'm building or I'm interviewing all these people and," I can't remember, "I'm going to interview you for an hour about a topic and then I'm going to put it behind the squeeze page and then everyone's going to promote the squeeze page. People are going to join my list, they'll get your interview and all the other interviews." And I was like, Uh, okay, I think that's the worst idea ever." He's like, "What do you mean?" I'm like, "I'm not going to email my list to your squeeze page so they can opt in and join your list to get my free interview. I'll just give them my free interview. Why would I do that? It does it make any logical sense." He's like, "Well, everyone's going to promote it and that way, everybody, everybody's lists, people from other lists will see you as well and it's going to be the huge thing for you." I was like, "Dude, that's the stupidest idea ever. No. No." I told him no, flat out, I was like, "This is never going to work, but good luck in your future," and I hung up, right? I was nice because on my DISC profile, I'm a high S, so I can't be mean to people. So I was like, "Okay, well, sorry." Anyway, so that happens and then fast forward three months later, all of a sudden, in one day, I get emails from everybody, Joe Vitale, the Nitro Marketing guys, all the people who are the biggest of the time, emails from everybody and I open up and it's like, "There's this guy named Tellman Knutson, the interview is on his ListBuilder and you should go check it out." And I clicked on it and went to, it was called listcrusade.com, it was his site, I went to listcrusade.com and sure enough, there's an opt-in to get all these interviews and I opted in and there's all these people's interviews. I was like, "What? How do you pull it off? You got the biggest names in the world to go and do this." And I was just perplexed, like how? I'm like, "This is the dumbest idea ever. I should have done it. If it worked, this is crazy. So I found his number, I messaged him, "Okay, tell me, I'm so confused. Can I ask you a question?" So he jumped on a call with me and I was like, "Okay. I just saw yesterday 50 people all promoted your squeeze page." He's like, "Yeah, I've added 120,000, 130,000 people to my list and the last 48 hours." And I was like, "How did you do that?" And it was so fascinating. He said, "You know what, Russell? I called 49 people and I got 49 nos in a row. First one said no, no, no, no, no. You said no. Someone said, everyone said no." And he's like, "But guess what? The 50th person," he said it was Kevin and Matt from Nitro. He said, "I called Kevin and Matt and for some reason, they said yes. And after they said yes, I was like, "Cool, do you know else would be a good fit?" And then Kevin and Matt were like, "Oh, yeah, you should get so and so and so," and then they emailed the Nitro like, "Hey, you should meet so and so and so and so," they jumped over there. Those people said yes as well." And he's like, "The next 37 people in the row all said yes." Oh, he even had Jay Abraham on the list. Anyway, he said, "The next 37 people all said yes and here we are." And I was like, "Oh, my gosh, how many of us, including me, would've stopped at the first no or the second or the third? But as soon as he got one cool kid to think he was cool, he was in. Okay? So you start thinking about this, actually, this is probably more for the women. This is embarrassing, I'm going to say this. How many you guys ever seen the movie Never Been Kissed? Drew Barrymore. Okay. Macaulay, can you act this out while I explain? Just kidding. Okay. Here's the story from Never Been Kissed. Drew Barrymore, in the movie, she's never been kissed, she graduates high school and now she's a columnist at a newspaper. She's a big columnist and her brother was the cool kid. He was the jock and the coolest kid and he graduated now he's this loser because he's graduated from high school. Anyway, she's in her day job as a columnist and they're like, "We want article from what are the high school kids doing so we need you to go undercover back to high school and find out about the cool parties and all the cool stuff." So Josie, drew Barrymore's, character goes back to high school and within five seconds, she slides back into the nerd group which they're doing chess club and all these kind of things and she's writing articles about chess club and her editor's like, "No, we don't want these articles. I want the cool kids, the drugs and all this stuff, what's happening. We want the underground dirt, that's the article we're looking for." So she tries to get in and she's like, no one will, the cool kids club will not let her in. So she's home and she's frustrated and then her brother's there and her brother's played by David Arquette and so David Arquette is jealous. He's like, "I want to go back to high school, I was the coolest kid in high school." And, and Josie's like, "There's no way, you don't understand, it's harder, it's not the same thing. If you went back to school, you wouldn't be cool." And it gives the idea for him. He's like, "No, I'm going back to school." So he somehow, and Tammy says it isn't on Netflix, I'm sure it's on Netflix. Anyway, this is your homework. Everyone go watch it. So Drew Barrymore or David Arquette's character goes back and gets in high high school somehow and she sees him in the hallway, she's like, "You can't do this. It's not going to be like, you're not going to be cool like you were before." He's like, "Watch this." So he goes into the lunch room, this is the greatest scene of all film. He's in the lunch room, he's standing up on the table and he's got this huge bucket of cole slaw and he's trying to eat the entire thing, shove it in his mouth and the whole high school's cheering him on like, "Oh," and he's eating the stuff he slams the thing down. He's like, "Oh," and that fast, he's the coolest kid in high school, everybody loves him and he's the man. And then, the next day, he's like, "Okay, I'm going to show you, Josie. I'm going to make you cool." So he goes with Josie, his sister and one of the cool kids sees him and he's like, "Oh, why are you hanging out with her?" And he's like," "Her? She's the coolest girl. She actually broke up with me, she's so cool." All this stuff. And he starts talking about how cool she is and all of a sudden, everyone's like, "Oh," and then all of a sudden the cool kids are like, "Oh, she's cool." And all of a sudden, boom, she gets sucked in. And then one cool kid thinks she's cool, the next, the next and eventually, that fast, she's cool. Okay? That was a very long story to tell you that the secret is, as soon as one kid thinks you're cool, as soon as one cool kid thinks you're cool, you're in. So Tellman Knudson, same thing. He was going back here. No, no, no, no, and he got one cool kid, Kevin and Matt from Nitro who thought he was cool and then opened up everything else. So if you guys are on this ROR thing again, a couple things that I was hoping to get through to you guys, number one is, we're shooting for the stars, that'd be amazing, but don't start there because it's going to be really hard to get in. Build your thing. Find people who are around you who are doing the same, in the same business, same industry and start building from there and start growing. As you do that, it's going to start opening more doors for you. Someone's going to introduce you to somebody else, someone else is going to introduce you and you start building this network of people and you start doing it collectively. If you do it collectively, all, what's the saying? High tide rises all boats. So it starts getting bigger and bigger and bigger and eventually, it gets easier to open the next door and the next door. And eventually, what happens is, I had this group of people, Mike Filsaime and Gary Ambrose, Brad Callen and Brad Fallon, all these people, all my friends at the time, Frank Kern, all of us who are this level and eventually, at that point, we're at the level of all these other people. But guess what? There's always a next level. And there was this guy that, oh, I looked up at this guy, crazy. He's a giant, he's got big old teeth. Anyone guess who it is? It's Tony Robbins. And Tony's the next level up here. And Tony's up there and we're all down here. And one day, somehow, one of my cool kid friends got into Tony. I don't know how or who it was or anything, but somehow, one of them got into Tony. He had a meeting with Tony and blew Tony's mind and then my friend, I actually I know, it was Mike Koenigs. Mike Koenigs got into Tony somehow, blew his mind and then, so one cool guy, cool with Tony. And then Mike Koenigs introduced him to me like, "Hey, you should meet Russell." He's so and so, and suddenly Tony, I get a, and this is the craziest experience ever, Saturday morning with my kids getting ready and the phone rings, I pick it up and it's Tony Robbins' assistant. "Hey, Tony Robbins wants to see if you can meet him today?" I'm like, "Okay, who is this?" I thought it was my friends messing with me and they're like, "No, my name's Jay Garrity, I'm Tony Robbins assistant. He's in Salt Lake City, he wants to meet with you." I'm like, "I live in Boise." They're like, "Yeah, well, he knows who you are and he meet with you. Can you get to Salt Lake?" And I'm like, "Well, it's a five hour drive. I can jump in my car." He's like, "Oh, we're flying out in three hours." He's like, "How about next week? Can you meet Tony in Toronto? He's your UPW, you can show up, go to the event, walk on fire and then he'll have a private meeting with you." I was like, "What's your name again? Is this a real person?" I'm like, "Heck yes, I'll be in Toronto next week." So the next week, I'm flying to Toronto. Again, I've never been to a Tony Robbins event so I show up with my backpack, my computer, I'm going to sit back and take notes like the internet nerd that I am. And I walk in and people are jumping and screaming and we're sitting there dancing and rubbing people shoulders and I'm so confused what's even happening. And then, we walk on fire and the first time I met Tony actually was the fire walk. He had me in a VIP section, so imagine there's 2000 people in the event and then right next to the stage, he has these two VIP sections and I actually stood next to Chuck Liddell. I didn't know who Chuck Liddell was at the time, I'm like, "That guy looks scary," big old mustache and big old muscles and I was like, but he was there. Anyway, I saw him when he went to UFC and I'm like, "That was my partner at UPW, I know everything was messed up in his life. This is so weird." Anyway. He's probably offended I had no idea who actually was. Anyway, we're in this little group so we could have a chance, to go back, the first time I met Tony is, after everyone leaves the fire walk, we walked through the front thing and they opened the curtain and Tony's standing there and he was like, "Russell, I heard so much about you," he gives me this huge hug and then we walk with him and I did the fire walk with Tony and that's my first impression. But check it out, it wasn't because I emailed Tony and tried to get to know him. I probably emailed him a lot and it never made it to the gatekeepers. But it was because one cool kid got in there and told him I was cool. And after that, it was open. Doors were open. So this is in, in my mind, this is the stuff I want you guys thinking through. Sometimes, with Dream 100, we're going to turn the relationship, we're going to give a list and we're going to send it to mailboxes and that's going to be how we grow our company. There's a place and a time for that, but that's not how it really works. It's this organic thing where it's building actual relationships, getting to know people, finding out about them and their families and how can I serve them and back here, when we're all at this level, it's like me trying to help them like, "Oh, I tried this in my business and it worked. You should try that." We're having these back and forth and it builds these relationships. And then, together, we all collectively rise up to the next level and the next level and the next level to eventually, we are the top level and that's when it gets more and more fun. So that's what I was hoping to really share with you guys, especially because I think, for some of you guys, as I'm sure for many, you look at someone who, like me, who's been doing this now for 20 years, oh, it's easy for us. Anyone will take this call. Yeah, but it's 20 years I've been playing this game. 20 years I've been putting the coins in the deposit box over and over and over and over and over again. When I found out who Dan Kennedy was, I'm like, "Okay, I want to get to know that person, but I don't know how to get there and it was like, well, there's two ways I can get into Dan Kennedy's world. I can work my way in or I can buy my way in. I'm like, working my way could take a decade or two, so I'm going to buy my way in. So I was like, "Okay, I've joined the mastermind group, I'm getting in there." And then I didn't go. I have people, oh, people that joined my mastermind group this last time around, amazing group, but there's different, everyone's got a different mindset and I have people coming in initially and they're like, "Russell, this is so cool. Can I make a testimony with my video? Hey, can I get a picture?" And they were trying to take, take, take, take, I'm like, "Ah." When I went to Dan Kennedy's group, guess what I didn't do? I didn't take from Dan. First off, because I'm scared of him. Number two, I was like, all right, I'm going to serve these guys because I want Dan to know who my name is. I don't want me to message Dan, I want people telling Dan who I am. If I can do that, that's the secret. So I'm in Bill Grazer's group, I'm serving the group, I'm trying to help as much as possible. I'm helping these offline people in this group to launch online businesses. I'm helping them get funnels. I'm helping them do the launch, I'm doing coordination. All this stuff to serve Bill Grazer's group. And Bill's like, "Oh, my gosh, Russell's really helpful." And he tells Dan, "Dude, this guy in our group, he loves you, he loves everything, he's helping our group." And I always wanted to speak at Dan's event, but I'm like, I'm not going to ask him because I don't want to do it, but I'm just going to keep serving and eventually, he's going to have to, because I do so much stuff for so many people, they're going to want to put me on stage. So I get in that group and I'm serving like crazy. In fact, after, I think it was three years in, I wanted to, anyway, I had to fly to Baltimore three times a year and it's not just flying to Baltimore, Bill was in Baltimore. You'd fly to Baltimore and then you'd drive in a taxi for an hour to get to the hotel that Bill would have it at, and after three years I was like, "I can't do this anymore." So literally, I messaged Bill, I'm like, "Hey, I'm not going to re-up this next year because I just can't keep coming to Baltimore." And he literally was like, "This is the deal, Russell, you have to be in the room so you're not going to have to pay anymore, but you're still coming." I was like, "Okay." And for the next three years, I didn't pay but I kept showing up because I provided so much value, he's like, "You have to be in this room because you're facilitating all these things." And then he had me on stage, had me on stage again and then eventually, I remember the last event I spoke at, I spoke on stage four times. I was on stage longer than Dan Kennedy was. Do you think Dan Kennedy knew my name? Yes, he did. He was like, "There's this internet nerd who keeps showing up and helping everybody, he's never asked for anything. We should get to know him," and that's how I built a relationship with Dan and then with Bill and with all these kind of things. And now, fast forward a couple years later, the opportunity to buy Dan's company's there and I'm like, what if he hates me? Because he's not going to approve ... And I literally, I faxed him because you can't email Dan, he has no email, you have to fax him. So I had to open an eFax account, write it on a piece of paper, send it, it's this whole thing. So I faxed him, I was like, "Hey, there's an opportunity to buy your company, but I just want to make sure that you don't hate me or I'm not ... We're going to be working together so I want to make sure this is going to be a good fit." And he faxes me back, he was like, "Dude, every time I've heard about you, it's you on stage talking about how good I am, you always praise my name, all these kind of things. Of course, I would love to work with you," because he knew who I was. I had been trying to serve him for all this time and I'd never asked him for something so because of that, he said yes. And now we're have this partnership and we're 30 days away from watching the new magnetic marketing and you guys are going to die when you see this, it's the most exciting thing ever, but it all came off of that, building these relationships over the long term. If you guys haven't, on YouTube, there's a video, if you type in "Russell Brunson Tony Robbins Dream 100," there's a video documenting my Dream 100 process with Tony, which was over a decade and a half to do this thing, the very first time he actually promoted me. But it wasn't me coming in like, "Tony promote, Tony, promote." If I would've done that, I would've had one meeting with Tony and that would've been the last. It was a decade of me just, every meeting with Tony, "How can I help? How can I help?" People from this company would call like, "Hey, can you consult us on this thing?" I'm like, "Yes." "How much does it cost?" I'm like, "For Tony, it's free." "I'm sure your time's valuable, we're willing to pay you." "No, tell Tony, your money's no good with Russell," because I wanted the relationship. And fast forward now, I'm going to get emotional. Oh. This isn't a story that we've publicly told, but you guys know Funnel Hacking Live, Dave had his cancer, if you know the real story, it's literally the worst kind of cancer you have, they give them like a 6% survival rate past eight months, 10 months, something like that. So we were so scared and after Funnel Hacking Live, after Tony off stage, went backstage with him and Tony was like, "How can I serve? What else, what can I do for you guys?" And Todd had the impression, "Hey Tony, this is our friend and partner Dave. He's dying. Is there anything you can do?" And Tony says, "Yes, these are the people. Call this person, call this person. In fact, I'll connect you. Here's the people." Two weeks later, Dave's flying to Dallas, he's with this doctor who does things the opposite of what every other cancer doctor does, Dave spends two weeks down there with him. I won't get too deep into the details, but discovers there's a root canal that causes the tumor, pulls his tooth out, throws the oxygen in there, oxygens his body, does a bunch of things. Two days later, Dave goes back for his MRI where they're supposed to tell him how long he's got left so he can plan with his family. They do an MRI, the doctor looks inside and says, "There's not a bit of cancer inside you. What did you do the last two weeks?" And because of my relationship with Tony, I had access to this guy who saved Dave's life. And Dave's going to be here for the next 20, 30 years because I was willing to put in, for a decade and a half, this relationship with Tony and Tony had a relationship with these other guys and man ... So is it worth it? Yes. Is it worth financially? Yes. Is it worth it from so many more things? Yes. It is. So I'm forever grateful that I didn't ask Tony to promote my thing on day one. I'm forever grateful that I didn't try to figure out what I could take. I'm forever grateful that when they asked for help, I just gave it because I love Tony and because that opened all these doors where, yeah, so whew, not planning going there, but that's the power of this stuff. So when Christopher's talking about this, I'm sure he is told his story. He had a very similar situation where, because of the relationship, his life was saved. So you never know, it's coming into these things not looking for something, but coming in as a servant. And as you have that servant feeling and you're going into it, it's amazing what doors open and you never know what door you're going to need or when you're going to need it or what the thing is or what the, you know what I mean? It's crazy. Whew. I don't know how I wrap that up or how to- Don Mamone: Do you need a minute? Do you need a minute? I mean, I'm going to step in and just say, take a drip of water. That's probably one of the most amazing stories and I have to say that you, unknowingly maybe, and the reason you needed to tell that story was because we had an ongoing over-under bet on how long it takes a speaker to cry on Christopher's stage because so many people have come up and told stories from the depths of their heart and soul. So, hey, I want to thank you for joining those of us that have joined Christopher's stage in which you have an over-under on telling an emotional story, so thanks for that, Russell. Russell: No worries. You set a environment where it was there. Anyway. Yeah, I hope that this was helpful for you guys. Again, I was like, I could go and give you guys the foundation and step one and step two and step three, stuff we talked about here, but I was like, I don't want to do that. I want to be real as possible because it's real in so many aspects of your life. And now's the time, wherever you are, is to start planting those seeds and starting looking at who can you serve, who can you serve and the more you do that, the more doors open and the more things. And it's okay eventually because I think sometimes, people are scared to ask and I would tease Christopher about this. He's been building a relationship with me for now, I don't even know, three or four years and we used to have a joke inside of the office, "What's he going to ask?" Somebody's going to ask something. "I don't know. Maybe he's just going to keep serving and serving and never ask." And then when he finally is like, "Hey, I'm doing this thing, would you be willing?" "Finally, thank you for asking." Because we know, there's always, all of us, when I was dating my wife, I was asking her on a date and she knows my intentions. If I already came date number one, "Hey, can we get a picture just in case if we get married, we'll have the ... " Whatever. If I'd done these weird things along the way, it wouldn't have worked, but like everyone knows, we're in business, we're in things like that, we know what the goal is, but we're trying to feel people out to see if they're genuine or not. It's interesting. I heard Adam Sandler talk about it one time and he was like, "I don't have very many friends." He said the reason why is because, he's like, "Earlier in my career, as I started having more success, everyone wanted be my friend. I realized really quickly they didn't want to be my friend, they wanted something from me." And the higher tier you get, you'll find out that happens. For me, I don't have a whole bunch of friends because I don't know who my friends are a lot of times. It's interesting because there was a time in my life where I thought everyone who was coming was my friend and I started giving people jobs and some of you have heard the story, I built a huge company of over a hundred people and I thought they were my friends and were here because of the mission, because of the vision. And when we had a hiccup and things kind of crashed, they all went away. And it was interesting because thought that they were coming for that. I can't remember exactly where I was trying to go with this train of thought, but ... Oh, yeah. At the higher levels, just Understand that their guards are up because they've been burned in the past and it's like, who's true friends? And if you show up as a true friend where you're giving, you're serving, they know you want to do something with them eventually anyway, that's in the back of their mind, but they're testing, is this person the person who's coming because they're trying to get something from me or someone who genuinely wants to be a friend or genuinely wants to help, genuinely wants to do something? So it's just consistently showing up for a long time and maybe it's not as fast to turning on a Facebook ad, but for the long term stability, what you're trying to do, it's the best thing. Anyway, I hope that helps. I hope that gave somebody something today.

On this special 3 part series, you get to hear Russell's presentation at the ROR (Return on Relationships) Symposium! Russell discusses the importance of what he calls the “Dream 100”, and how it helps create relationships that support both his business and his personal life. Check out RORUniversity.com to learn more! Hit me up on IG! @russellbrunson Text Me! 208-231-3797 Join my newsletter at marketingsecrets.com ClubHouseWithRussell.com ---Transcript--- Russell Brunson: Hey. What's going on, everybody? This is Russell Brunson. Want to welcome you back to The Marking Secrets podcast. I got something special for you guys over the next three episodes. I'm actually on vacation right now, Thanksgiving vacation. My wife and my kids and I are all in Kauai, Hawaii. You might hear them giggling in the background depending on how well this microphone picks up noise. And so, I didn't have a chance to record a podcast for the next couple episodes, but before I left on vacation, I actually had a chance to be part of a really cool summit that my friend, Christopher Voss put on called The ROR Symposium. And he had me as one of his keynote speakers, and he had me talk about just my history, my journey, using relationships, and joint ventures, and things like that. The Dream 100, as I call it, to build my business and everything we've done over the last almost 20 years now. And so, it was a really special presentation. It was one that I came to with notes, but not PowerPoint slides and things like that. It was more, I just wanted to kind of share from my heart. And if you know Christopher Voss you know he's a very emotional person and he brings that emotion. And apparently, I found out afterwards, all the speakers end up crying. In fact, I did as well during my presentation. So, there's something really special in the middle that you'll find out about. But anyway, I hope you really enjoy these. They're going to help you to learn how to build joint ventures, how to find your Dream 100, how to build better relationships with people, and how to turn that into more business and help you to get your mission out there to change more people's lives. If you don't know who Christopher Voss is, I recommend following him. He told me that the best site to send you guys to... I said, "Where should I send people to listen who want to go deeper with you and learn more about relationships and how to build businesses using them?" And he said theroruniversity.com would be the best place for you guys to go. So, if you want to go deeper with Chris, go to roruniversity.com, check out what he's got there. And with that said, I'm going to cue the theme song. When we come back, you have a chance to hear the first part of my keynote presentation. As I was kind of thinking through this, I was like, "Man, there's 30-something speakers coming. Everyone's talking about different ways to do this ROR, return on relationship game. And everyone's got different ideas and things, and it got me to back, man, almost 19, 20 years ago now. And so I... If you guys are cool with it, I just want to do some story time and tell you guys my story and some of the things along the journey that I tried, that I... failures, the successes, specifically inside of this relationship, and joint venture partners, and things like that. And hopefully, it'll give you guys some comfort. Because everyone starting different points and sometimes you look at someone like me like, "Oh, well, Russell knows Tony Robbins, and Dan Kennedy," and da, da, da. But there was a day, 18, 19, 20 years ago where I was a little kid scared out of my mind awkwardly trying to message people pre-Facebook. So, I'm sending emails and trying to... and it was scary, and hard, and so hopefully, it'll give you some faith in wherever you are in your journey. Just like, "Okay, this is right. It's going to be good." It's going to be for some of us, especially the introverts like me, this is going to be something that kind of stretches you and feels uncomfortable sometimes, but then it can become something you really love and enjoy and gives you the ability to change the world at a level you never thought was possible. So, that's kind of my game plan. Then after that, we can open for some Q&A and... or whatever we want to do. Or we can celebrate, have a party, or we can sing Christopher's song and let him have a nap. Hey, whatever we want to do, it'll be fun. So, looking back, it's funny, because when I got started in this business, I was still in college. So, I had just met my beautiful wife, Colette, who I think we're celebrating our... I think it's our 20th anniversary this summer, which is crazy. So, she's stuck around my chaos for this long and she's... Gosh, she's the best. But we had just gotten married and I was trying to figure out how to support her. I was wrestling and I didn't want to quit wrestling, so I'm like, "How do I wrestle and do all these things at once?" And so, I did what most people do and I went to Google and typed in how to make money. Right? Which, who here has done that at one point in your career? And you go on this rabbit trail, right? Of like, "Whoa, there's a lot of things to do." And everyone's got a different thing, and you start joining email newsletters. You know what those are at first and you start getting these emails from all these people, and then for me, it was like I was reading blogs and then I was joining... They didn't have Facebook groups back then. They had forums. So, I was joining the Warrior forum and How-To Court forum, and then... Anyway, there's like 20 or 30 different forums. So, all day long I'm reading forums of people, and I'm getting emails, and I'm learning all these things. And it was interesting because I was learning all the different pieces, right? Some people would talk about SEO and that's what they geeked out on. So, I started reading all the SEO articles, and I started learning how to do SEO and backlinking. So, I was like, "Oh, this is how you make money." And then someone else was like, "SEO's stupid. This is how we make money," and they had a whole different strategy. And then someone else had a different strategy, and soon I was just looking at all these shiny objects and I was like, "I don't know which one I'm supposed to do." How many of you guys ever felt that before? There's like 8,000 things. Like, "Russell said funnel. Someone else said this." Like, "Ah." And so, I was in that as well, and so I was just like... I got in this perpetual learning phase, right? Where I was learning and studying, and learning and studying. Then I started watching what was happening. Right? And I was on all these different email lists, but then it seemed like it was coordinated. Once every couple months, all of a sudden I would get an email from 30 or 40 people who somehow I had got on their email lists and all of them would be talking about the same product at the exact same time. Right? And all of a sudden you're like, "Oh, my gosh. Everyone's talking about this thing." Right? And I think the first ones I saw there was an old e-book called Google Cash. And it's how people are making money on Google doing Google ads. It was Chris Carpenter's offer, and he had gotten a whole bunch of affiliates. I don't know how at the time, but he had a whole bunch of affiliates all promote at the same time, so my inbox... And I'm at college opening my inbox and there's like 40 emails from people all talking about this book. I'm like, "This is the thing everyone's talking about. It's got to be the secret." I was so excited. And I went and paid this $67 for an e-book, which no one knew what e-books were back then and we were all confused. Literally, I remember messaging the support team and I was... like two weeks later. I'm like, "When's the book going to show up?" And they're like, "It's digital." I'm like, "I don't know what that means." They're like, "It means you download it." And again, 20 years ago, that was like... that was weird. That wasn't a thing that nowadays we all get it. But back then... And so I download this book, and I'm trying to read it, and I was just like, "I paid $67 for a PDF. My wife's going to kill me when she finds out." But I'm reading it and I'm getting all excited like t's next big thing, and all of a sudden, there's this next promotion and everybody's talking about this next thing. I'm getting all these... like 20, 30 emails. And I was like, "It's got to be this," so I jumped over there, and it's started me on this rabbit trail. And I just remember being confused, and overwhelmed, and all the things a lot of us go through. Right? And about that time... This was probably the very first ever high-ticket... Not even high-ticket, like $1,00 product. There was this guy, and I didn't know who he was at the time, but again, all of a sudden the emails start flying in my inbox. Right? And they're all for this guy. They say this guy is the godfather of internet marketing and he's retiring. And because of that, he's giving away his entire empire, everything he's built. And he called it the farewell package. Like, "This is my farewell from the internet. I'm done. I'm out. I've made millions of dollars, now I'm leaving." And his name was Mark Joyner. And I didn't know who Mark was at the time, but I started reading the emails and the stuff, and I was just like, "This is the greatest thing in the world." Right? So, I remember going to the sales page, reading through it ready to try to buy it for 20, or 30 bucks, or whatever, and the price went was $1,000. And I was like, "Oh, I do not have $1,000. I've never had $1,000." My wife was working, supporting at the time, and she was making, I believe $9.50 an hour. So, I mean, it would take her, man, over 100 hours. No, because you got taxes. Probably 200 hours of her working, so that's a lot of time to pay for this $1,000 course. I remember looking at it and I was like, "Oh, I don't have any money. I'm a broke wrestler." I had just gotten married, therefore, now I'm living off my wife who's making $9.50 an hour as a receptionist where she was working at. And I was like, "There's no way I can do it." And so, I remember not being able to buy it, not being able to buy it, but I kept seeing the emails, and the promotions, and the urgency, and the scarcity, and it eventually got to the point where it was about to sell out. Probably five or six weeks into this whole thing and about to sell out. And they were closing down the cart. And I remember the night before... This is... Again, for those of you who are newer before there were webinars, there were things called teleseminars where you would pick up the phone, and you would call, and you'd just listen to people talk. And so, I called this teleseminar, and on the teleseminar these guys are talking about the Mark Joyner Farewell Package. And it was just... It was going to be gone the next day and you had to get it. And I remember listening to it and being sick to my stomach and laying in bed that night, and I was like, "I have to do it. This is my thing," and being so stressed out. And finally, the next morning I was still laying in bed. My wife woke up and I was like, "Colette, I know I bought a lot of stupid things that I haven't done anything with any of it yet, but I think this is the one. I think this is the thing." I remember asking her. I was like, "Can I buy it?" And she said something like... In fact, I talked about it. I wrote it in the Traffic Secrets book, this story, but she's like, "Well, do you think this is the one for you?" I was like, "I think this is the one." She's like, "Okay, then here's our credit card." And we only had like a $500 credit limit I had to call up my bank like, "Can you double our limit to 1,000?" This is how like green we were back then. And we did it, and I bought the course, and I remember I got the course and there was like 15 CDs, all these interviews. And so, I started listening to the CDs, and what was crazy, as Mark was talking, he kept talking over and over and over again, about two concepts. The first one was the power of your own list. He kept talking about, "You have to have your own email list, and this is how it works, and if you have an email list of 10,000 people, you send an email out to your offer, you can sell a whole bunch of your things." And I started realize, I'm like, "Oh, my gosh. This is literally what's been happening to me. I'm on all these people's email lists. They have a big email list and send an email, and if I buy a $1,000 course, they must have made 500 bucks." And I started putting the pieces together. It's like, "Oh, my gosh. This is how it works." And some of you guys... I'm not going to tell the whole story, but some of you guys have heard my story. After listening to two or three of these CDs I was like, "I need an email list." And I went down that whole journey where I got called a spammer and... Anyway, so that's... Insert that story there. I'm not going to tell that story because it's outside the context of this event. But I started trying to send email and it didn't work. And I was just like, "This thing Mark is teaching me, I need to have an email list, but everyone's got one, except for me. I don't have a list. It's not fair." And I kept listening to Mark's course, and as he got deeper and deeper in the course, he started talking about this thing called joint ventures. And he was like, "Every time you start a new company or launch a new product, the first thing we do before you buy ads or anything is we go and we have these different partners who all already have email lists." He's like, "Go with people who already have email lists, and then some of them will promote and send traffic to my thing, and that's how you make money." And I was like... I was just seeing... You know there's those curtain in front of your face, and the curtain's lifted? I saw the Wizard of Oz. I'm like, "This is how it works. You have to have an email list. If you don't have an email list, you find other people with email lists, and they promote your offer, and then the people buy your product, and then you have an email list." And I was like... It all started making sense in my head. I was like, "Okay." And then I did what I'm sure all of you guys did, especially if you've read Traffic Secrets book... And I didn't know what this was called at the time. I didn't have words for it, but it was basically my first Dream 100. I was like, "Okay. Who's got an email list?" Like, "Mark said people have email lists. We need to find people with email lists," and so that was kind of the next question. And so, I started making my first Dream 100 list. And it was funny because I had this farewell package I bought from Mark Joyner and he had all the people he interviewed. So I said, "Well, this is my Dream 100, all the people Mark interviewed." And so, I don't remember most of the names. I do remember Joe Vitale though. He was one of the names. And some of you guys know Joe Vitale. If you go to mrfire.com, he's written like 400 books. He's awesome. I wrote Joe Vitale down. I started writing other people's names down. And so, I remember I'm building this Dream 100 list and I was like, "Okay, this is easy. I'm just going to email them all, and then they're going to promote my thing, and I'm going to be rich. This seems really awesome." Right? And I'm sure some of you guys have thought of that before. Hopefully, it's not just me. So, I start emailing Joe Vitale, and I can't remember all the other names. Joe's the one that stuck out in my head. I remember emailing them all and then just waiting like, "Okay, they're going to respond back to me, and then this is going to be this big thing, and I'm going to make a bunch of money." And I think I had my first or second product at the time, so it was like I had a product for them to sell and everything. Sent all the emails out and it was crickets. Not one person wrote back to me. And I was like, "Huh." I was like, "Okay, either this Mark Joyner's full of crap or I need to send another email." So, being a relentless person, I send another email to all them like, "Hey, Joe Vitale. Did you not get my email? Because I've got this new product and if you promote it, we can split the money 50/50. It's going to be awesome." Right? Like he's for sure... Like, "I'll even give you 60% commission." Maybe I'll blow his mind. Right? So, I tell him this thing, crickets. Nobody responds back to me. And I remember just being like... I was like, "This internet thing doesn't work." So, I remember being frustrated and just not knowing what to do, not believing this JV thing actually worked. Assuming that it's impossible to build an email list and I was stuck in that rut for a while. Probably, I don't know how many, four or five months of this rut of just like, "It didn't work. I tried." And have you guys done that where you try something somebody told you and then you're like, "Oh"? It reminds me of... Well, never mind. I'm not going to tell that story, but it reminds me of just so many of us do that where we're trying to follow a guru. We try the thing and it doesn't work, and we're like, "Oh, it didn't work." It's like, maybe we just didn't execute it quite correctly. So, fast forward a little while later there was this internet marketing event. It was Armand Morin. It was called the Big Seminar back then. And it was the seminar in the industry. Kind of like Funnel Hacking Live is nowadays. It was the seminar. And so, I remember saving up some money and we flew out to... And I had made a little bit of money online at this point. Not a lot. I was making, I don't know, maybe 1,000 bucks a month or something. So, I had a little bit of money just so I didn't have to yell... borrow more money from Colette's credit card to go and go to this event. So, I fly out to this event. It's in Atlanta. I go to the seminar and I remember thinking, "All the speakers on stage, I'm going to get all... That's going to be my next affiliates or my next people I'm going to be partners with." And so, we're seeing all the speakers and they seem bigger than life. They're on stage, and they're talking, and I was just like, "If any of these guys promoted my product, I'd be rich." That's the thing going through my head. Right? And so, I'm seeing them, writing all their names down. I'm like, "I'm going to become partners with them and become friends with them. I'm going to go meet them face-to-face. Maybe that's the secret. If I meet them face-to-face then it'll be easy." Unfortunately, I'm insanely introverted, and shy, and scared. So, I'm at the event, I see the person walking by. I remember seeing Stephen Pierce. He was the guy at the time. He walked past and I was just like... He walked right past me, and he walked past, and I'm like, "Ah, I blew it. Stupid, Russell. Stupid, Russell. You didn't even talk to him." And I'm sitting there in the hallway and all of a sudden Armand... Actually, I was in the bathroom and Armand walked next to me in the urinal next to me. I'm like, "Armand's right here. What do I do? Do I say something? I can't say in the bathroom. It's so awkward." And he looks over and he is like, "Hey, man. How's it going?" I'm like, "Good." And he is like, "All right," and then walks away and walks out of the bathroom. I'm like, "Ah, I blew it again. I blew it again." You know? And I'm too scared to talk to any of the speakers, but I'm like... For me, I'm like, "This is the key. This is the key to my freedom is these speakers," and I didn't dare do it. I wimped out every single person. I didn't talk to a single one of them. And then at nights, all the attendees would go to the bar. Now, I'm not a drinker. I've never drank in my life. Most people don't believe me, but I've literally never drank in my entire life. So, I'd go to these bars and I was like, "I don't want people to think I'm drinking," because like I have a thing like that where I want to avoid the appearance of evil at all costs. Right? So, I remember I'd go to the bar and I was like, "Ah, how do I..." And literally, the bartender was like, "You want something to drink?" I was like, "Can you give me milk?" He was like, "Seriously?" I'm like, "I don't know. Can you?" I was like "Because if it's going to be a Sprite, people going to think it's some fizzy drink." I don't know. I don't even know what drinks are. Like, "It's going to be fizzy something." So, I'm like, "If you give me milk they're going to know that it's not alcohol." Right? So, he's like, "All right." So, the guy gives me a milk. I'm holding this milk at the bar walking around and everyone's like... All these people start coming to me, which is really cool, and they're like, "Are you drinking milk?" I was like, "Yeah." They're like, "Why are drinking milk?" I'm like, "Oh, well, I'm Mormon, so I don't drink." They all kind of laugh at me, but it opened dialogue when they came to me. And this is... Okay, side note. Interesting for the introvert. Who are the introverts in the room? If you're introvert, I learned something really cool. Nicholas Bailey actually told me this. He dresses weird because he's introverted and he's too scared to go talk to people. He's like, "If I do something weird," he's like, "people come to me and like, 'Oh, nice shirt. Nice glasses. Nice,'" blah, blah, blah, blah. And so, that's what happens. I had this weird thing, and then people came to me. They're like, "Why are you drinking milk in a bar?" And then it started a conversation, and then when I'm in a conversation I can do it. It's the walking up to. Like, "How am I going to go and..." You know what I mean? So scary for me. And so, people started talking to me. We started becoming friends and get to know people, and I'm talking in this group, and it was interesting because everyone I was talking to, they all had businesses just like me, but they weren't the guy on stage with a list of 100,000 people and all this kind of stuff They were here and they had a list of like 500 people. Or I got a list of 1,200 people. They were all kind of at this level. About the same level I was at. I was like, "Oh, my gosh," and we started talking, getting to know each other. And back then it was before Skype or before... It was pre-Skype. It was pre... What do we use nowadays? Slack or Instant Messenger. Whatever. We used to use Yahoo Messenger, or IRQ, or AOL, and so it always like, "What messenger are you on? Here's my AOL chat," or, "Here's my IRQ." Or ICQ Sorry. ICQ. Or, "Here's my..." And so, they give them to you, and so that was how we get to know people. So, I put it out, write it down, and then I remember the people. I remember Mike Phillip's name was on Yahoo Messenger. His name was signanddrive.com. And I remember Brad Callen. I remember Brad Fallon. And so, I started meeting all these people at the bar while I'm drinking my milk, and getting to know them, and I'm writing down all their little handles. And then we get home and away from the event, and so I start putting those things in and I start messaging them. I feel way more comfortable talking through text, through Yahoo Messenger. I was like, "Hey, great meeting you at the event," blah, blah, blah. "This is a picture of me so you remember who I was." Right? And the person would write back, "Oh, yeah. It was really cool. You were the guy with the milk, right?" I'm like, "Yeah." And we'd start this dialogue. And then I was like, "Okay..." Not even thinking that these guys would be big partners someday, but I kind of started getting to know these people. And we were all kind of the same level. And this is the key. Okay? I'm trying to tell stories with hopefully principles you guys can pick from it. So, all these people were at the same level. And I remember because at the same time I was messaging Joe, Vitale, and messaging all the speakers in the event, and none of them are responding to me. It's just like crickets. No one's responding back. I'm talking to these guys. And I remember I was creating an offer and these guys had become my friends. And I was like, "Hey, can you check this out? Do you think this is good? Is the offer good?" And they started messaging back, and all of a sudden they started becoming involved in my business, right? They had a vested interest because they were kind of like, "Oh, I would do this," or, "I'd try this over here. And all of a sudden they started sharing ideas back and forth and it was really cool. And then they would share with me what they were doing back and forth, and it was really, really cool. And I had vested interest in their projects because I was like, "Oh, you should try this, or, "Oh, I did this. You should try this." We built this little group of people. And I don't even know. It was probably four, five, six people maybe that we kind of did this thing. And I remember because about this time is when my very first software product ever came out, and I don't talk much about this product. It was a product called ZIP Brander, and I was so proud of it. And I remember I sent it to Mike Filsaime. I was like, "Hey, here's my first software. Check it out." He was like, "Dude, that's so cool. Do you want me to promote it to my list?" And I was like, "Wait, he just asked me." Like never it happened. I was just like, "I've been asking all these people at this level up here, all the people I'm looking up to, the gurus, the big famous people. No one, crickets, and all of a sudden my friend's, like, 'I'll promote it to my list.'" And I was like, "Dude, you serious?" He's like, "Yeah." I'm like, "Okay." And so I give him the link. He sends an email to his list, and I can't remember. I paid him like 50, 60, 70. I don't know. I was like, "You can have all the money. I just want... I need a list. I know the goal. The goal to get a list. I'll give you 100% commission." Right? And so, he promoted and I think he sold... I don't know, he sold five or six copies of my thing, but then I got the money, and then I gave most of it to him. But then what happened is I got five or six customers, but a bunch of people... I had a pop-up on the site. A bunch of people filled out the pop-up, and I got like 300 or 400 people on my email list. And I was like, "This is awesome." And then I knew Mike had a product, and I was like, "Hey, man." I was like, "Dude, I love..." He had a product called Carbon Copy Marketing back then or something. It was a two-disc DVD set. And this is before DVD, so he literally would go and he would print a DVD and ship it out to you from his house. This is how... 20 years ago. Remember, this is before things like that. And so, he said, "Yeah." So, I emailed my list of like 300 people from him the 400 or 500 people I built, so maybe a thousand from my list. I sent the email and I sold like five or six of his DVDs. And he is like, "Thanks, man." And we did our first little cross-promotion, and me and Mike became friends. And then Mike told me. Then Mike's like, "Dude, you know who you should do? I met this guy named Gary Ambrose. You should meet Gary because Gary has got a list too, and he promoted the same DVDs you just promoted and it was awesome. You should get to know him." So, he introduced me to Gary. Me and Gary met up, and I was like, "Oh." And Gary and I started sharing ideas, and then eventually he promoted my things, I promoted his, and then Gary's like, "Oh, dude, you should meet so and so." And I was like, "Oh, you should meet..." And all of a sudden we started this little four or five people start introducing more and more people, and soon I've got 20 or 30 friends all on Yahoo Messenger and AOL that we're talking back and forth and getting to know each other. Right? And what's interesting is that we all kind of helped promoting each other. Our list went from 400 or 500 people to 1,000 to 1,500, to 1,000 to 2,500, and they kept growing and growing. And I was looking at this little group of people all working together. It was like a groundswell where our businesses all started gradually rising together. What do they say? A rising tide raises all ships, right? That's what started happening. And we started getting bigger and bigger. I'm like, "Oh, my gosh. This is so cool." And then we started doing more things and this is, man, a two or three-year period of time while I was in college, we were going back and doing these things. And it was just... It was really, really cool. Right? And I remember one day Mike had this idea, Mike Filsaime had this idea for a product called Butterfly Marketing. Some of you guys may have heard of it, but it was the first time he had the idea. And he's like, "Hey, man, check out the sales letter." He had this huge sales letter. And on the sales letter, he had these testimonials from all the people. All the people you'd want, right? I was like, "How'd you get all those guys' testimonials?" He's like, "Oh, I didn't. I just put their pictures in just as the placeholders as a dream of someday I'm wanting to get these people's testimonials." I was like, "Oh, that'd be so cool to get to know them." And then he's like, "Well, I met so and so. I know so and so who does know that person," and all of a sudden this network started happening, right? Anyway, Mike went and started messaging and eventually got to the person, one of the people, and they gave him a thing, and all of a sudden he got a bigger promotion from a bigger person. And what happened is, is we started doing this. Again, the people I looked up to were way up here and they wouldn't respond to me and things like that. And this group down here became friends. We all started growing together, and eventually what started happening is as we got bigger and bigger and bigger, we got closer to these people. I remember probably, man, two years, maybe three years into this business I had an idea. And I was creating this whole project. It was a membership site. It was called The Lost Files, and it was based on old public domain books, which I could talk about for six years. But it's this geeky, nerdy thing that you can make money with. And so I got excited, I'm creating this thing, and I was like, "Joe Vitale, he's written like 500 books." I'm like, "Oh, Joe would be my dream person." I know Joe had talked about public domain in the past. Joe had actually published a couple books from the public domain. And I was like, "He'd be my dream partner." But I was like, "He's ignored like 40 emails from me. There's no way he's going to respond to me now." Right? But I was like, "Oh, I got to do something." So, I remember I messaged him again this time and I was like, "Hey, Joe. Sorry to bug you. I have this new site." I explained what my site, thelostfiles.com. Like, "This is what is, how it works," and everything. And then the next day I get email back from Joe, and I was too scared to even open it. I'm like, "This is crazy." And Joe messaged me back. He's like, "Hey, Russell, so good to meet you." He's like, "I've been seeing your name everywhere. All these different people keep promoting your stuff. They keep popping up in my inbox. The Lost Files sounds awesome." The way he made the connection, he didn't... I don't think he... He didn't connect that it was me who was annoying him for like 40 emails prior. He just didn't connect it. Or maybe he just ignored it, or he forgave me, or whatever, but he message back and said, "Yes." And I was like, "Joe Vitale said yes." And I was freaking out. And so he goes and he does this... We had this promotion where we had a teleseminar together. He promoted his list. And then at the teleseminar he promoted The Lost Files, and we signed up like 300 members off his list at like 40 bucks a month, which for a college kid, is insane. And it was this one deal, and then Joe was like, "Oh, by the way, have you ever met so and so, and so and so?" and starts opening these doors again. Now, because I've gotten closer and closer, I got one person in and all of sudden it opened up this whole network of people. And that was my journey for the first three or four years. And so I wanted to kind of lead with that because again, I think so many of you guys are like me where you see the people. I meet people all the time. "Russell, you say to build a Dream 100 list, I've got to dream one, and it's just you." And I'm like, "Not a good strategy." I literally said Dream 100 for a very important reason because it shouldn't be me. I do maybe one promotion a year and usually, it's for Tony Robbins. And so, for me to say yes, it's going to be like... We got to date for a decade before it's going to happen, so if you're banking on that it's going to be a long, long time for something to happen, right? I was like, "Instead, go and do things with people at your own tier, your own level where they're looking for things, and looking for cross-promotions, and things will start happening. And then what happened is you start rising to the top, and all of a sudden people like me are going to start seeing you. You show up my news feed. I start seeing emails." All of a sudden it's like now there's this relationship, right? It's funny. There's... This is a funny story. So, one of my buddies, I met him probably... It's probably been 12 years ago now. Some of you guys know him. He's Chad Wallner. He's a chiropractor. I talk about him in the Dot Com Secrets book. But he moved into our area, and so we go to church. We were going to the same church, and so he shows up and he sees me. And he was seeing me online. He knew I was and stuff. He came to me and he's like, "Russell." He's like, "Dude, this is so... I can't believe you're in my ward. I've seen you before," blah, blah, blah, all this stuff. And he's like, "We actually have a mutual friend together." And I was like, "We do?" He's like, "Yeah." So, he's trying to build a connection so we can connect and stuff. And it was interesting because he said, "We got this mutual friend." And then he told me the name. He's like, "Here's the guy's name." And I was like, "Don't know who he is." He was like, "Oh, weird." He's like, "He talks about you all the time as if you guys were best friends." I was like, "I don't know who that is. I'm so sorry." And years later, Chad and I had this discussion about this and it was funny because he was like, "Man, I..." The realization is it's not who you know, it's who knows you. Right? I knew who Joe Vitale was. I knew who these people... I knew Tony Robbins. So, I wanted them, but it's not that I know them. I need them to know me. Right? So, it's how do you get them to know you? Well, it's by doing cool stuff in the market that they're playing in. Showing up. Will they see you in news feeds, see you in emails, see you in stuff? Where all of a sudden they keep seeing these things and then they see you. They got to know who you are. Right? When you approach them like, "Hey, my name is so and so," if they don't know who you are, it's going to be really hard to build a relationship. If they're like, "Hey, this is so and so," it's easy. For example, I was trying to do a negotiation with someone the other day. I wish I could tell you all the details. I can't though. Anyway, really big company. You'd be aware of who they are. And so, I tried to get a meeting with the founder of it, and we get on a Zoom call like this, and the very first thing he says, he's like, "Man, Russell," he's like, "I see you like 12 times a day. You are everywhere in my news feed. I get emails from you. You must be the best internet marketer on the planet." And I was like, "This is going to be the easiest negotiation in my entire life because he knows exactly who I am." Right? As opposed to me coming to him and trying to explain who I was. Right? And so it's like, as you're doing stuff actively in the marketplace, people will start seeing that and become aware of you. Right? And that's how you start rising to the top. I get people all the time that message me like, "Hey, can I speak at Funnel Hacking Live?" I'm like, "I don't know who you are." Like, "I'm the best speaker. Here's my speaker," blah, blah, blah. I'm like, "I don't know who you are." Right? But check this out. McCall Jones, who I think is on here, or she was on here earlier, right? McCall, she showed up on Funnel Hacking Live. Then she does this thing, and then she starts publishing, and she starts doing everything, and I start seeing her everywhere. I see her energy and her excitement. I see how she's developing things. She's like using things she learned from me, but developing her own things, which was really cool. Because I'm like, "Oh, my gosh. She's a good student and she's doing things." And this whole thing starts happening, and I see her in my feed. I see her all the time. And my friends start talking about her, and then Monica, who's on this as well. Monica messaged me. There's McCall right there. Yeah. What's up? And Monica messaged me, "You know McCall? You got to..." And so, her friends are calling me and telling me to listen and stuff. And soon, I'm watching everything she's doing. And I'm like, "Oh, my gosh, I'm impressed." I start podcasts. How many... Once or twice I talked about you on the podcast before we even met officially. I'm like, "This girl McCall keeps showing up. She's doing these cool things." And on Funnel Hacking Live, I'm like, "Who should speak on Funnel Hacking Live?" I'm like, "There's this girl who's never spoken on stage before. Right? She's never... Doesn't like, 'Here's my speaker reel. I've got a perfect presentation.'" But I'm seeing that. I was like, "She'd be like the perfect person to come on stage and, and speak." And so anyway... Hey, McCall. What's up? McCall Jones: Thank you. Wow, that's so nice. I'm just hyping you up, over here reacting to all of your stuff, so hey. Funnel Hacking Live. Woo hoo! Russell: All right. But conceptually, you guys, it make sense. If you want to get into, they call it the good old boys club. Like, "How do I get in the good old boys club?" It's the way you get into it is you have to infiltrate it. And it starts finding people at your own level and start playing the game, start moving forward, start making noise, start doing stuff, and then people are going to start seeing you and start becoming aware of you.

In this episode, John Ruhlin Founder of Giftology joins Shawn and Lacey to talk about how appropriate gifting and a gifting strategy in your business produces a significant ROR (return on relationships. he gives his best practices and framework for being able to scale thoughtfulness.Make sure you check out his amazing book, Giftology.https://www.amazon.com/Giftology-Increase-Referrals-Strengthen-Retention/dp/1619614332

David Greene is great at coining new terms, just like his co-host Brandon Turner. Today we talk about the “Core 4” of any successful real estate investor's team. This includes the agent/deal finder, the property manager, the lender, and the contractor. Without these Core 4, you'll have trouble building a real estate empire, especially if you're doing so long distance. The good news? Even if you're a brand new investor, you can start building out these relationships today!With the help of BiggerPockets, you can find agents, lenders, property managers, and contractors. You can also head over to the forums and chat with other investors in your area, get their take on who's the best in the business, and use their referrals to grow your team.Are you an agent, lender, contractor, or property manager? Great! Brandon and David drop some tips on how you can attract the best clientele that will help you grow your businesses as well. The most important part of any of this is having open, honest, consistent communication with your team members and making sure nothing is falling through the cracks so everyone knows exactly what they should be doing.In This Episode We Cover:What the “Core 4” is and why it's crucial for all real estate investorsHow to find an agent using BiggerPockets' agent directoryWhat agents can do to find clients that will close many times overWhy you should never “just go for the rate” when comparing lendersWhy a great property manager should be out of sight and out of mindChoosing a contractor who ISN'T just an “order taker”And So Much More!Links from the ShowBiggerPockets ForumsBiggerPockets Youtube ChannelBiggerPockets Pro MembershipReal Estate Investing CalculatorsBeardy BrandonBiggerPockets Podcast 425: Focusing On Your $10,000/Hour Tasks (And How to Outsource the Rest!) with Benjamin HardyBiggerPockets Podcast 423: Who Not How: Stop Doing the Things You Hate, Free Up Time, Be Happier and Richer with Dan SullivanBiggerPockets Podcast 475: 50x Your Revenue By Focusing on ROR (Return on Relationships) with John Ruhlinhttps://www.biggerpockets.com/show481Privacy Policy and California Privacy Notice.

You wouldn't think that a farm boy from Ohio would be spending hundreds of thousands if not millions on expensive clothing, high-priced whiskey, and expensive knife sets, would you? Only, he's not buying these things for himself, he's buying them for his clients, many of whom are some of the biggest names in business and entertainment. What does John Ruhlin from Giftology see in gift-giving that we don't?First, John realized that giving regular corporate gifts, like a stress ball or a free pen, wouldn't cut it when trying to build long-term relationships. He even went as far as to get courtside NBA tickets paired with a $500 steakhouse dinner to get Cameron Herold (a past guest of ours) on his team, only to find that Cameron was severely disappointed. So he started turning up the personalization of his gifts.Now, John sends out personally engraved knife sets, world-class food and wine pairings hosted by the best sommelier in the country, and video messages sent in physical boxes (seriously). He's discovered the art and the science behind gift-giving and wants everyone to know what is, and isn't an appropriate gift. As he puts it, you need to focus on your ROR (return on relationships) more than your ROI.In This Episode We Cover:The gifts you SHOULD NOT give to those you want to impressFocusing on ROR (return on relationships) as opposed to ROIHave a “relationship plan” in place for clients, employees, and partnersUsing personalized gifts to stick out from the competitionTaking a warm lead and turning it into a burning fire The best gifts to give based on the occasion, timing, and relationshipAnd So Much More!Links from the ShowBiggerPockets ForumsBiggerPockets Pro MembershipBiggerPockets Youtube ChannelBrandon's BiggerPockets ProfileBrandon's InstagramDavid's BiggerPockets ProfileDavid's InstagramBiggerPockets Podcast 467: #1 NYT Bestselling Author Adam Grant on the Need to “Think Again”BiggerPockets Podcast 451: Stop Chasing the “False Summit”: Have Better Relationships and Results with Michael HyattGoBundanceOpen Door CapitalGiftology WebsiteClick here to check the full show notes: https://www.biggerpockets.com/show475

What's your ROR? I bet you know what your organization or business' ROI is! Most leaders neglect to measure their Return on Relationships but can rattle off their ROI measurements in a heartbeat. In this episode, you'll learn the importance of the ROR concept which was first introduced to the influencer marketing space by Ted Rubin. You'll also learn the questions to ask when measuring your RORs. Listen as I share with you what NOT to do and how to find quality-rich relationships in life, business, and career. Head over to http://www.drdenisesimpson.com to get the support you need!

Dr. Heidi talks with Ted Rubin, leading Social Marketing Strategist, Speaker, Author, Provocateur, and CMO of Photofy. In March 2009 Ted started using and evangelizing the term ROR, Return on Relationship #RonR. Many people in the social media world know Ted for his enthusiastic, energetic and undeniably personal connection to people... #NoLetUp! His book, Return on Relationship, was released January 2013, How To Look People in the Eye Digitally was released January 2105 and The Age of Influence… Selling to the Digitally Connected Customer was released in May 2017.  Website: TedRubin.com ROR: Return on Relationship™, #RonR… simply put the value that is accrued by a person or brand due to nurturing a relationship. ROI is simple $’s and cents. ROR.online: Photofy.com Facebook Page: Facebook.com/tedrubin Twitter ID: Twitter.com/tedrubin Instagram: Instagram.com/tedrubin This episode is also celebrates Dr. Heidi Forbes Öste's, #1 Bestselling book, Digital Self Mastery Across Generations, Print edition now available from all on-line booksellers, and for order in local book sellers internationally. Your order will help support the Evolving Digital Self podcast. If you like it, please feel free to share it with your friends (both the book and the podcast :-)  

"A gift isn't about you. A gift, by its very nature, if you want it to move somebody's heart, better be about the other frickin’ person." - John Ruhlin Why you need to throw everything you think you know about gifting out the window. How thoughtful gestures can foster profitable, long-term relationships. Why you should stop sending merchandise as gifts. How John's elaborate proposal landed him in the ICU. John Ruhlin: Revolutionizing Gift-Giving John Ruhlin started out with a simple desire to make some extra cash to fund his way through medical school. He got himself a job as a Cutco Knives sales rep, and after a few short years achieved the highest sales numbers in the company's history — a record he holds to this day. John has since taken his secret to selling knives and turned it into one of the most successful relationship-building tools out there: Giftology. Through Giftology, John helps businesses to forge steadfast relationships with their stakeholders. He has shared his formula for top-tier gift-giving in his book “Giftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Retention*.*” Planning: The Key to Great Gifting You wouldn't buy flowers from a gas station at the last minute for your mom ON Mother’s Day (hopefully), so why would you rush getting a gift for an important client? John explains why every gift requires forward-planning and lots of thought in order to make the biggest impact — and why gifts shouldn't be reserved only for the holiday season. ROR: Return on Relationships, Not Investments It's time to stop thinking about the short-term and how many leads your marketing campaigns bring in and start thinking about the long-term and how to foster your relationships. We discuss how Giftology can result in huge benefits year after year and why it isn't about one-off gifts. Key takeaways: Put your money where your mouth is and gift in a way that reflects your brand. Don't present yourself as a Fortune 500 company and send out coasters to "valued clients." The gifts aren't about you, so stop sending lazy presents that reflect YOUR interests. Take the time and effort to find something that the receiver will truly appreciate. We already have a lot of stuff, so tailor your gifts to the individual in a way that will make them meaningful and unique. Links and Resources The Game Changing Attorney Podcast Michael Mogill Facebook Michael Mogill Twitter Michael Mogill Instagram Michael Mogill LinkedIn Crisp Video Website Crisp Video Facebook Crisp Video Group Twitter Crisp Video Instagram Crisp Video LinkedIn John Ruhlin LinkedIn John Ruhlin Twitter John Ruhlin Website Giftology Group Website

Caleb Guilliams is the New Face of Finance. After Caleb traveled across the country for over two years learning from top financial experts, he discovered proven strategies and principles that can empower anyone to create and protect real wealth. He is now the CEO of https://betterwealth.com (Better Wealth), a company providing people with the best in-depth financial planning resource to help set people up for a better future. On top of that, he is an author, podcaster, speaker, and coach with a mission for helping people reach their highest potential.  Don't wait! Get right into the episode and learn how Caleb uses the power of empathy to build better wealth. In this Episode: [00:01 - 04:21] Opening Segment I introduce and welcome Caleb Guilliams CEO at 24  Financial planning and freedom  Host of the Better Wealth Podcast Caleb gives background on his story  Family life Fascination with money  Worked in investments at 18  Took over the department  Journey of learning from other people  [04:22 - 14:22] Out Communicating by Understanding the Why  Caleb shares how he communicated with people despite his young looks Dynamic and getting people's attention  Most people don't understand their “why“ Making people feel understood and taken care of  How Caleb built his communication style  Knowing your weaknesses  Uncovering someone's why  Getting to the ‘why'  Starting with if money wasn't an issue, what would you do  ROR - Return on Result  Time, money, and expertise in places that matter  “I want to understand your definition of financial freedom”  Deploying empathy across the board Drawing the golden circle  Why this matters  Clear defined ROR statement  Overcoming deeper root fears  Fear of poverty and failure  Dealing with the fear by asking ‘why' Terrified of having regrets in life  Deep desire to do something bigger  Life is short  [14:23 - 20:50] Communicating with a Team Approach Finding the right people for the job  Age has become an advantage  Checking the heart of the incentive  Focussed on impact and ROR  Attracting people who care  The team approach  Independent model Developing the feeling of teamwork  Daily huddles  Monthly meetings to define objectives  Team activities [20:51 - 35:01] A Framework to Build Better Wealth Caleb talks about his journey around the country  Most people are sheeple  Taking an audit of your life  Mission of helping people reach their potential No direct mentor  Issues in the system Learning leverage impact Caleb's investment strategy and framework It's all about you and your ROR  Look inward instead of outward strategy  Looking at cash flow  What are your assets and do they help Debt strategy - it can be a tool Controlled Compounding  Caleb's book - links below Caleb talks about his failures in communication  Jumped ahead by focussing on the what  Learning to diagnose the actual problem  Example of the x-ray  Caleb talks about starting  No money in the first year Make sure you self-reflect [35:02 - 46:50] Closing Segment Caleb's visions for the future Impacting a million people in 5 years The impact of Caleb's book Caleb's podcast The most impactful conversation of your life?  Conversation with his mom The things you can't control don't worry about  You're nor going to be a victim One communication skill you wish you had more of in the past?  Self-awareness is everything  Ability to read people and have empathy  Your biggest communication lesson?  Seek first to understand  Diagnose before you prescribe Who is the best communicator you know?  Looking at the impact of Jesus' communication Learning indirectly...

Ted Rubin with Jason Barnard at Kalicube Tuesdays Ted Rubin talks to Jason Barnard about RoR (return on relationship). Ted is famous for his mottos, including 'Return on Relationship' and 'Be Good to People'. In this conversation, he puts these two together in the rough and tumble world of business, aiming to build an audience that truly engages and is truly relevant to your brand and products. He is also famous for straight talking, so this is a thoroughly interesting conversation that is a bit out of the ordinary. Kalicube Tuesdays: Gaining Return on Relationship Whilst Being Good to People. With Ted Rubin. What you'll learn 00:50 Introducing Ted Rubin01:25 Entity based content models01:45 Linking through Google's Knowledge Graph02:50 Why does Google not connect someone to a Knowledge graph?03:15 Brand SERP connections04:05 What is Photofy?05:24 The importance of empowering and encouraging employees06:00 When content sharing is okay even when credit isn't given07:22 How ‘Return on Relationship' and ‘Be good to People' are associated to one another08:10 The value of (RoR) Return on Relationship  09:40 Building a reputation10:30 (RoR) Return on Relationship contrasting (RoI) Return on Investment 11:30 What does family bring to you?14:05 Why do we need to take back the word ‘friend'?14:40 The difference between becoming friends and simply being introduced16:00 How many different categories of friendships are there?16:58 Google Circles and why it failed18:05 Google tries to understand relationships between entities over time18:30 Engagement pushes content onto your Brand SERP19:10 Why engagement helps build a strong relationship20:45 How social media allows you to see how people are engaging with each other21:40 Learning how to communicate knowledgeably23:20 Where do people choose to interact and engage?24:45 The significance of being able to bring entities together25:00 Networking vs. Community building27:50 ‘Be Good to People' goes beyond simply being nice Helpful Resources About Gaining Return on Relationship Whilst Being Good to People Digital Marketing in 2022… Just Because You CanBusinesses No Longer Have the Luxury of Compartmentalizing Customer ExperienceVoyageRaleigh Magazine | Raleigh's Most Inspiring Stories: Meet Ted Rubin Subscribe to the podcast Subscribe here >> This episode was recorded live on video July 29th 2020 Recorded live at Kalicube Tuesdays (Digital Marketing Livestream Event Series). Watch the video now >>

Ted Rubin with Jason Barnard at Kalicube Tuesdays Ted Rubin talks to Jason Barnard about RoR (return on relationship). Ted is famous for his mottos, including 'Return on Relationship' and 'Be Good to People'. In this conversation, he puts these two together in the rough and tumble world of business, aiming to build an audience that truly engages and is truly relevant to your brand and products. He is also famous for straight talking, so this is a thoroughly interesting conversation that is a bit out of the ordinary. Kalicube Tuesdays: Gaining Return on Relationship Whilst Being Good to People. With Ted Rubin. What you'll learn 00:50 Introducing Ted Rubin01:25 Entity based content models01:45 Linking through Google's Knowledge Graph02:50 Why does Google not connect someone to a Knowledge graph?03:15 Brand SERP connections04:05 What is Photofy?05:24 The importance of empowering and encouraging employees06:00 When content sharing is okay even when credit isn't given07:22 How ‘Return on Relationship' and ‘Be good to People' are associated to one another08:10 The value of (RoR) Return on Relationship  09:40 Building a reputation10:30 (RoR) Return on Relationship contrasting (RoI) Return on Investment 11:30 What does family bring to you?14:05 Why do we need to take back the word ‘friend'?14:40 The difference between becoming friends and simply being introduced16:00 How many different categories of friendships are there?16:58 Google Circles and why it failed18:05 Google tries to understand relationships between entities over time18:30 Engagement pushes content onto your Brand SERP19:10 Why engagement helps build a strong relationship20:45 How social media allows you to see how people are engaging with each other21:40 Learning how to communicate knowledgeably23:20 Where do people choose to interact and engage?24:45 The significance of being able to bring entities together25:00 Networking vs. Community building27:50 ‘Be Good to People' goes beyond simply being nice Helpful Resources About Gaining Return on Relationship Whilst Being Good to People Digital Marketing in 2022… Just Because You CanBusinesses No Longer Have the Luxury of Compartmentalizing Customer ExperienceVoyageRaleigh Magazine | Raleigh's Most Inspiring Stories: Meet Ted Rubin Subscribe to the podcast Subscribe here >> This episode was recorded live on video July 29th 2020 Recorded live at Kalicube Tuesdays (Digital Marketing Livestream Event Series). Watch the video now >>

Ted Rubin with Jason Barnard at Kalicube Tuesdays Ted Rubin talks to Jason Barnard about RoR (return on relationship). Ted is famous for his mottos, including 'Return on Relationship' and 'Be Good to People'. In this conversation, he puts these two together in the rough and tumble world of business, aiming to build an audience that truly engages and is truly relevant to your brand and products. He is also famous for straight talking, so this is a thoroughly interesting conversation that is a bit out of the ordinary. Kalicube Tuesdays: Gaining Return on Relationship Whilst Being Good to People. With Ted Rubin. Recorded live, Tuesday 28th July 2020 at 20:00 CET. Watch now >> https://www.youtube.com/watch?v=jxKI_djyFXI In partnership with Wordlift What you’ll learn 00:50 Introducing Ted Rubin01:25 Entity based content models01:45 Linking through Google's Knowledge Graph02:50 Why does Google not connect someone to a Knowledge graph?03:15 Brand SERP connections04:05 What is Photofy?05:24 The importance of empowering and encouraging employees06:00 When content sharing is okay even when credit isn’t given07:22 How ‘Return on Relationship’ and ‘Be good to People’ are associated to one another08:10 The value of (RoR) Return on Relationship  09:40 Building a reputation10:30 (RoR) Return on Relationship contrasting (RoI) Return on Investment 11:30 What does family bring to you?14:05 Why do we need to take back the word ‘friend’?14:40 The difference between becoming friends and simply being introduced16:00 How many different categories of friendships are there?16:58 Google Circles and why it failed18:05 Google tries to understand relationships between entities over time18:30 Engagement pushes content onto your Brand SERP19:10 Why engagement helps build a strong relationship20:45 How social media allows you to see how people are engaging with each other21:40 Learning how to communicate knowledgeably23:20 Where do people choose to interact and engage?24:45 The significance of being able to bring entities together25:00 Networking vs. Community building27:50 ‘Be Good to People’ goes beyond simply being nice

Ted Rubin with Jason Barnard at Kalicube Tuesdays Ted Rubin talks to Jason Barnard about RoR (return on relationship). Ted is famous for his mottos, including 'Return on Relationship' and 'Be Good to People'. In this conversation, he puts these two together in the rough and tumble world of business, aiming to build an audience that truly engages and is truly relevant to your brand and products. He is also famous for straight talking, so this is a thoroughly interesting conversation that is a bit out of the ordinary. Kalicube Tuesdays: Gaining Return on Relationship Whilst Being Good to People. With Ted Rubin. What you'll learn 00:50 Introducing Ted Rubin01:25 Entity based content models01:45 Linking through Google's Knowledge Graph02:50 Why does Google not connect someone to a Knowledge graph?03:15 Brand SERP connections04:05 What is Photofy?05:24 The importance of empowering and encouraging employees06:00 When content sharing is okay even when credit isn't given07:22 How ‘Return on Relationship' and ‘Be good to People' are associated to one another08:10 The value of (RoR) Return on Relationship  09:40 Building a reputation10:30 (RoR) Return on Relationship contrasting (RoI) Return on Investment 11:30 What does family bring to you?14:05 Why do we need to take back the word ‘friend'?14:40 The difference between becoming friends and simply being introduced16:00 How many different categories of friendships are there?16:58 Google Circles and why it failed18:05 Google tries to understand relationships between entities over time18:30 Engagement pushes content onto your Brand SERP19:10 Why engagement helps build a strong relationship20:45 How social media allows you to see how people are engaging with each other21:40 Learning how to communicate knowledgeably23:20 Where do people choose to interact and engage?24:45 The significance of being able to bring entities together25:00 Networking vs. Community building27:50 ‘Be Good to People' goes beyond simply being nice Subscribe to the podcast Subscribe here >> This episode was recorded live on video July 29th 2020 Recorded live at Kalicube Tuesdays (Digital Marketing Livestream Event Series). Watch the video now >>

Ted Rubin is a leading Social Marketing Strategist, Keynote Speaker, Brand Evangelist and Acting CMO of Brand Innovators and in March 2009 started publicly using and evangelizing the term “ROR: Return on Relationship™”… a concept he believes is the cornerstone for building an engaged multi-million member database. His book, Return on Relationship™, was released in 2013, and How To Look People in the Eye Digitally in 2015. Many people in the social media world know Ted for his enthusiastic, energetic and undeniably personal connection to people. Ted is the most followed CMO on Twitter according to Social Media Marketing Magazine; one of the most interesting CMOs on Twitter according to Say Media, #13 on Forbes Top 50 Social Media Power Influencers, and number #2 on the Leadtail list of Top 25 People Most Mentioned by digital marketers. ROR™is the basis of his philosophy… It’s All About Relationships! --- Send in a voice message: https://anchor.fm/bbpshow/message

Unlock the Raw Genius of Your Team: Keith Krach, Chairman and Former CEO of DocuSign, believes in order to cultivate a high-performing squad, you must connect individuals with widely varying experience, temperament, and convictions. To unite your crew, you’ll need to unleash your leadership superpowers: humor, vulnerability, and vision. Following these principles, Keith teaches a crash course in ‘transformational leadership’ to help you rocket from startup to category king. Then, are you struggling to reach your customers through mass e-mail campaigns? You’re not alone. Inboxes are inundated with promotional e-mails, and open rates have dwindled. Randy Garn, CMO of Skipio, wants to make your customer communications simple and personal with the help of their mobile marketing software. Learn how you can send personalized SMS and MMS texts with audio and video for the ultimate ROR (Return on Relationships). Plus, Alan Taylor gives us a sneak preview of the upcoming City Summit: Wealth Mastery & Mindset edition in Los Angeles on July 10th and 11th. The prestigious event will be hosted by Mario Lopez of “Extra TV” who will be announcing the beneficiaries of the 2019 City Gala. Don’t miss an exclusive interview with Mario Lopez on the next Entrepreneur Weekly. (For any Mario Lopez business related inquiries, contact Esterman.com).  [00:00:00] Create a Diverse Team for High Performance [00:06:21] Principles of Transformational Leadership [00:11:31] Vulnerability Builds Trust, Encourages Teamwork [00:18:21] Don't Build a Product, Create a Category [00:27:15] Personal Communication with Customers [00:33:22] Investing in ROR: Return on Relationships

Episode 028 - Ted Rubin - Social Marketing Strategist Ted is a leading Social Marketing Strategist, Keynote Speaker, Brand Evangelist and Acting CMO of Brand Innovators and in March 2009 started publicly using and evangelizing the term ROR: Return on Relationship™… a concept he believes is the cornerstone for building an engaged multi-million member database, many of whom are vocal advocates for the brand, like the one he built for e.l.f. Cosmetics as the Chief Marketing Officer between 2008 and 2010, and the one being built for the new updated OpenSky where Ted was Chief Social Marketing Officer until the end of April 2011. Many people in the social media world know Ted for his enthusiastic, energetic and undeniably personal connection to people. Ted is the most followed CMO on Twitter according to Social Media Marketing Magazine; one of the most interesting CMOs on Twitter according to Say Media, #13 on Forbes Top 50 Social Media Power Influencers, and number #2 on the Leadtail list of Top 25 People Most Mentioned by digital marketers. ROR is the basis of his philosophy… It’s All About Relationships! His book, Return on Relationship, was released in 2013, and How To Look People in the Eye Digitally in 2015. Ian Farrar and Ted Rubin Discuss:- Communities & networks Approach to social Customer service & social media use Employee engagement Personal branding Culture Customer relationships Show Sponsors:- Far North - Sales, Marketing, Technology Are you looking to enter new markets? Launch a new business, product or service? Maybe introduce a new revenue stream? Far North is an all-encompassing Business Development Consultancy. We aim to fulfil your growth potential by reviewing your existing business strategy or developing a new, bespoke business model.

In this episode I had the pleasure of chatting with native New York native and one of the most influential CMOs in the world, Ted Rubin. Ted is a leading Social Marketing Strategist, Keynote Speaker and Brand Evangelist and evangelized the term ROR: Return on Relationship™, a concept he believes is the cornerstone for building an engaged multi-million member database, many of whom are vocal advocates for the brand. Many people in the social media world know Ted for his enthusiastic, energetic and undeniably personal connection to people. Ted is the most followed CMO on Twitter according to Social Media Marketing Magazine; one of the most interesting CMOs on Twitter according to Say Media, #13 on Forbes Top 50 Social Media Power Influencers, and number #2 on the Leadtail list of Top 25 People Most Mentioned by digital marketers. ROR is the basis of his philosophy…It’s All About Relationships! His book, Return on Relationship, was released in 2013, and How To Look People in the Eye Digitally in 2015. Ted has a deep online background beginning in 1997 working with best selling author, entrepreneur and agent of change Seth Godin at Yoyodyne, which was acquired in 1998 by Yahoo! His personal motto is Life is not about waiting for the storm to pass, it’s about learning to dance in the rain. We discussed a number of topics, including: - Customer Experience in 2016 - Return on Relationship - Looking People in the Eye Digitally - The Age of Influence, how ANYBODY can become influential without leaving their house - Balancing pressure to cut costs, automate and offshore with increasing customer service expectations - How Social Media is NOT about screaming marketing messages from from the tree-tops - Tools to help you build and nurture ROR - Empowering Your Employees to Increase ROR - We also talked about some of our favourite books and philosophised a little on life towards the end of the show   Show Notes: - For find out a little bit more about Ted, download some thought leadership of his or to pick up a copy of his books head to tedrubin.com and returnonrelationship.com. - Search for 'Twitter Basics' at TedRubin.com to find out some of the tools that Ted Rubin and his team uses to build ROR - To download 'The 12 Most Important Ways to Build a Return on Relationship' head to RORPro.com - RocketReach.com (find anyone's email address)   --- I hope you enjoyed this episode. If you’d like to receive a weekly email from me, complete with reflections, books I’ve been reading, words of wisdom and access to blogs, ebooks and more that I’m publishing on a regular basis, just leave your details at www.futuresquared.xyz/subscribe and you’ll receive the very next one. Listen on Apple Podcasts @ goo.gl/sMnEa0 Also available on: Spotify, Google Play, Stitcher and Soundcloud Twitter: www.twitter.com/steveglaveski Instagram: www.instagram.com/@thesteveglaveski Future Squared: www.futuresquared.xyz Steve Glaveski: www.steveglaveski.com Medium: www.medium.com/@steveglaveski

In this episode one of the most influential people in social media, Ted Rubin, explains the importance of building personal relationships on-line.  Ted tells us about his approach, which he calls ROR - Return on Relationships. Ted re-introduces us to the one-on-one communication skills we’ve forgotten in our rush to new technologies, like social and mobile technologies, and how to manage these relationships productively.  This is a very engaging conversation with one of the truly great masters of social media.  

On this episode of Why I Social - Ted Rubin Ted Rubin is a leading Social Marketing Strategist who has more than his fair share of social media leaders in the industry. He is perhaps best known for his coining of the phrase ROR (Return on Relationships).  If you've been in social media for even a short amount of time, you know the name Ted Rubin. Ted shares his experiences, the story behind ROR and even shares his favorite movie in the Lord of the Rings and Hobbit film series.  Get to know Ted Rubin in this episode of Why I Social. 

Social media is all about relationships. However, too many brands and small businesses don't spend the time required to build those relationships.   Entirely focused on ROI (Return on Investment), they completely ignore the possibilities of ROR (Return on Relationships.)   To talk about ROR, we brought in Ted Rubin, who co-authored the book Return on Relationships.    Ted is the most followed CMO on Twitter according to Social Media Marketing Magazine; one of the most interesting CMOs on Twitter according to Say Media, #13 on Forbes Top 50 Social Media Power Influencers, 2013, and number #2 on the Leadtail August 2013 list of Top 25 People Most Mentioned by digital marketers.   There's some great advice in this interview to help you not just REACH more of your ideal customers, but how to ENGAGE them.   http://www.themarketingagents.com/43

Glenn discusses Shopper Marketing and Return on Relationship with the Chief Social Marketing Officer at Collective Bias Ted Rubin, a leading social marketing strategist and coined the term ROR: Return on Relationship.

Host Doug Gfeller MCC, focuses this show on how executive coaching can help you maximize your ROR: Return on Relationships.  Nobody does a better job of dealing with this topic than Tommy Spaulding in his book It's Just Who You Know  which Doug reviews during the show.