Podcasts about yotpo

Subscribe to DTC Newsletter - https://dtcnews.link/signupWelcome to the DTC Podcast! In this episode, Eric sits down with Tomer Tagrin, Co-Founder and CEO of Yotpo, the leading retention marketing platform for e-commerce brands. Tomer shares the behind-the-scenes story of Yotpo 2.0, a complete transformation across product, pricing, service, and marketing — built to serve the modern DTC ecosystem.Key Insights:How Yotpo rebuilt its product team to innovate faster in reviews, loyalty, and SMSThe real cost and payoff of changing a large SaaS company's cultureWhy AI will erase code as a competitive moat — and what brands should prioritize nowHow Yotpo is preparing brands for a future of one-to-one loyalty marketingThe strategic power of investing in agency partners beyond simple referralsIf you're building a DTC brand, working at an agency, or leading a SaaS platform, this episode is packed with practical lessons on what true business evolution looks like in 2025.Timestamps00:00 – Why Yotpo Had to Reinvent Itself02:15 – Tomer's Health Journey and Personal Transformation04:50 – Rebuilding Yotpo's Culture from the Inside Out08:10 – AI's Role in Yotpo's Product and Marketing Innovation12:30 – Competing with Klaviyo and the Future of ESPs16:00 – The Power of AI-Driven Loyalty and Reviews18:30 – Yotpo's CDP Acquisition and Vision for 1:1 Marketing21:00 – Why Agencies Are Critical to Yotpo's Ecosystem23:20 – The Marshmallow Test and Long-Term Thinking26:45 – Advice for Founders Navigating Economic Uncertainty30:00 – Yotpo's Future Vision and Personal Habits for Peak PerformanceHashtags#DTCpodcast #Yotpo #EcommerceStrategy #TomerTagrin #RetentionMarketing #AIBusinessTools #CustomerExperience #DirectToConsumer #SaaSInnovation #AgencyGrowth #EmailMarketing #SMSMarketing #CustomerLoyalty #FounderMindset #DigitalTransformationSubscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

This week on After Hours x Above the Fold, I sat down with my girl Dillon Duchesne, senior partnerships lead at Yotpo and co-founder of Midcoast, to talk about what actually makes a partnership work (hint: it's not just a logo swap and a handshake).We get into Dillon's wild career path—from 11 years as a runway model to crushing tech sales—and how that experience taught her the kind of relationship-building that most people skip over. We also talk about the power of being underestimated, why referrals can change everything, and how partnerships can either be a flywheel or a full-blown mess.Plus, we dig into why “better together” isn't just a tagline, what makes a brand collab flop, and how being top-of-mind is actually a retention strategy. We also spill a little Midcoast tea, share what we don't want to see at events anymore, and talk about building the kind of community we always wished existed.If you're in tech, sales, partnerships, or just trying to work with people who don't make you cringe—this one's for you.

Send us a textWhen evaluating the cost of a review platform, businesses must consider more than just the price—they need to assess the value it brings to their marketing and conversion strategy. A robust review system can significantly impact customer trust, ad performance, and even SEO rankings, making it a powerful asset beyond simple testimonials. The real question is whether the investment can be tied directly to measurable ROI. Platforms like Yotpo have gained popularity by offering features such as automated review collection, AI-driven sentiment analysis, and seamless integrations with eCommerce ecosystems. If a platform can drive higher conversions, reduce customer acquisition costs, and enhance brand credibility, then even a five-figure investment might be justified. However, businesses must carefully compare options and ensure that the chosen solution aligns with their overall growth and engagement strategies.In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of Yotpo's capabilities. We covered many grounds, including where Yotpo might be a fit in the enterprise architecture and where it might be overused. Finally, they analyze many data points to help understand the core strengths and weaknesses of Yotpo.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

In this episode of Add To Cart, we sit down with Suzie Young, Head of Digital at Metagenics ANZ. Metagenics is the powerhouse behind Inner Inner Health Plus, Ethical Nutrients and Endura, as well as a practitioner-only range trusted by health professionals across the country. Suzie takes us inside the ambitious six-month transformation that replatformed both their B2B and DTC channels to Shopify Plus, introduced loyalty and subscriptions via Yotpo, and future-proofed their tech stack—all while navigating the complexities of a global business. With leadership roots in companies alongside talent from Amazon and Johnson & Johnson, Suzie shares how she empowered her team, avoided custom chaos, and balanced the needs of practitioners, patients and consumers.This episode was brought to you by: Shopify PlusKlaviyoAbout your guest: Suzie Young is a results-driven Marketing and Digital Leader with deep expertise across ecommerce, CRM, CX and digital transformation. As Head of Digital at Metagenics ANZ—home to Inner Health Plus, Ethical Nutrients and Endura—she recently led a full B2B and DTC replatform to Shopify Plus in just six months, launching subscriptions, loyalty and a new tech stack. Suzie is passionate about agile leadership, building high-performing teams, and creating digital experiences that deliver long-term customer value.About your host: Nathan Bush is the host of the Add To Cart podcast and a leading ecommerce transformation consultant. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia's Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.Please contact us if you: Want to come on board as an Add To Cart sponsor Are interested in joining Add To Cart as a co-host Have any feedback or suggestions on how to make Add To Cart betterEmail hello@addtocart.com.au We look forward to hearing from you! Hosted on Acast. See acast.com/privacy for more information.

Welcome to another episode of the Ecom Ops podcast! Today, we host Liz Stack, Senior Brand Manager at Yotpo and a passionate advocate for women in e-commerce. Liz shares her journey, Yotpo's mission, and her involvement with the Women in E-Commerce community. Get ready for an inspiring conversation filled with insights and success stories.

This week I'm Curious About… Retention & CX in the DTC CX Space.  In this new episode (#117) of the @my curious colleague podcast I chat with @Eli Weiss- a Retention & CX Thought Leader - about the dynamic world of consumer care and retention in the direct-to-consumer arena..!

This week we chat with Eli Weiss!Eli has spent the last decade building and operating early-stage startups. He is particularly known for his work around the convergence of Customer Experience and Customer Retention at DTC brands such as Jones Road Beauty, OLIPOP, and many more. After years of building brands that put the customer first, he's switched to the tech side to help build the future of Customer Retention at Yotpo.Follow us!Eli Weiss: @eliweisssYotpo: @yotpoErica Wenger: @erica_wengerDear Twentysomething: @deartwentysomething

בערב איכותי במשרדי YOTPO , הצגתי את הממצאים והתובנות העיקריות ממחקר האיקומרס הישראלי שערכתי במהלך השנה החולפת. נתי יעקובי משופ אנליטיקס, הציג את סיכום המכירות באיקומרס בשנה החולפת ושנינו יחד שיתפנו תוצאות סקר יעודי שביצענו לקראת הארוע, בו בדקנו העדפות בקבלת החלטות קניה של ישראלים באיקומרס. תודה גדולה ליוטפו על האירוח, לנתי על שיתוף הפעולה, לאלי אלון על ההגברה וההקלטות, לנטלי טנא ומורן פלג על ההפקה והניהול (כל התודות בסוף הפרק, והיו הרבה).Support the show: https://www.gordon.co.il

On this episode I'm back with my co conspirator and regular guest Luke Hodgson - co founder of Commerce Thinking and High Cohesion. Today we're discussing the week's most interesting commerce news. Which are: Klevu and Searchspring's partnership, Yotpo sunsetting subscriptions and Adanol's collab with Kendal Jenner. We then deep dive on Operator Experience. What is it and should it be your number one priority this year? This podcast is brought to you by our mates at Shopify. Shopify is a key player that's revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we're excited to have them join us on this podcast journey. Check them out here. Checkout Factory here Sign up to our newsletter here.

This podcast empowers you to build a profitable Direct-to-Consumer business that excites you. Build and grow your online store with expert insights on ecommerce, marketing, tech, AI, and entrepreneurship. Ecommerce Coffee Break - Helping You Become A Smarter Online Seller. This podcast empowers you to build a profitable Direct-to-Consumer business that excites you. Build and grow your online store with expert insights on ecommerce, marketing, tech, AI, and entrepreneurship. The goal of every episode is to uplevel you as an online merchant and business owner, taking your online sales and marketing strategy to the next level. Each week, host and digital marketing veteran Claus Lauter interviews world-class ecommerce experts and marketers. They share their stories, tips, tactics, and strategies on how to build a successful online brand. The show explores a broad range of topics, including ecommerce apps, direct-to-consumer marketing (DTC or D2C), Marketing technology (MarTech), social media, dropshipping, paid advertising, AI, entrepreneurship, and much more. Previous episodes have featured experts from Google, Gorgias, ReferralCandy, Cartloop, Adroll, StoreHero, Limespot, Yotpo, Preezy, LoyaltyLion, PartnerHero, and many others. Whether you have an online store, want to leave your 9-5 job, do a side hustle, or start your own e-commerce business, this podcast is for you. With over 380 episodes, you'll find the help you need to start, run, and grow your DTC brand or online store fast. Short episodes, ideal for listening on the go. MORE RESOURCESDownload the Ecommerce Conversion Handbook for store optimization tips at https://tinyurl.com/CRO-ebook Best Apps to Grow Your eCommerce Store: https://ecommercecoffeebreak.com/best-shopify-marketing-tools-recommendations/ Become a smarter online seller in just 7 minutes Our free newsletter is your shortcut to ecommerce success. Every Thursday. 100% free. Unsubscribe anytime. Sign up at https://newsletter.ecommercecoffeebreak.com Rate, Review & Follow Enjoying this episode? Help others like you by rating and reviewing my show on Apple Podcasts. Rate here: https://podcasts.apple.com/us/podcast/ecommerce-coffee-break-digital-marketing-podcast-for/id1567749422 And if you haven't yet, follow the podcast to catch all the bonus episodes I'm adding. Don't miss out—hit that follow button now!

Growth and Retention teams for DTC brands can't have two different sets of KPIs. That means you're driving in two different directions and you'll get nowhere fast. Eli Weiss, VP of Retention Advocacy at Yotpo, talks with us about his real-life MBA and how he's helping teams solve these exact kinds of issues. Retention means keeping people around for the long haul. That requires you to first know who they are. Do you? If not, it's time to ask different questions. We hone in on actually knowing your customer instead of forcing them into different behavior on this episode of The Longer Game. Get ready to geek out on customer retention, discover what's missing, and start driving in the right direction. Here we go! The Longer Game is a podcast focused on leaning into the trends and advancements in retail so brands see a clearer path to success across ALL channels. We're looking at retail in a whole new way, looking to better understand the future of retail. It's Retail Reimagined. Sharing hope about the future. No one channel can a business sustain. Go omni-channel. Like what you're hearing? Subscribe to our channel and make sure to click or tap the bell so you get notified whenever new episodes drop. Want to learn more about The Longer Game? Head over to https://thelongergame.com to read show notes, watch more episodes, or contact us. Follow us on LinkedIn: https://linkedin.com/company/thelongergame Follow us on Instagram: https://instagram.com/thelongergame Follow us on Facebook: https://facebook.com/thelongergame Our Guest is Eli Weiss. He has spent the last decade building and operating early-stage startups. He is particularly known for his work around the convergence of Customer Experience and Customer Retention at DTC brands such as Jones Road Beauty, OLIPOP, and many more. Alongside his hands-on experience, has has consulted with over 100 other brands, helping them enhance their Retention and CX strategies. After years of building brands that put the customer first, he switched to the tech side to help build the future of Customer Retention at Yotpo. 36 countries and counting!

Meet my friend and the customer retention king Eli Weiss, VP of Retention Advocacy at Yotpo. (01:45) Black Friday fake “oopsie emails" (04:34) Are email marketing “best practices” just bullshit (07:07) How brands plan Black Friday campaigns (09:49) Why every human is a victim of marketing ploys (13:10) How my wife forced me to dress up for Hereticon (15:56) Idea: Bryan Johnson's Blueprint but for women (21:36) The fuck is “retention” and how I do it for Memelord Tech? (27:28) Is Trump the GOAT marketer? (32:44) Giving my future kids a $1M loan so they don't become useless (35:55) Keeping employees around (potentially with drugs (40:57) Should you take your employees to an Ayahuasca trip (44:33) My theory: The Rizzler is a Big Candy industry plant (46:35) Best marketing I've seen: Lucy Nicotine (49:06) Prediction market: the next big thing (51:41) Injecting more Jewish culture to the e-commerce world

In this episode we talk with Paul Waddy - author of the best selling “Shopify for Dummies”, named Best Ecommerce Consultant in APAC by Yotpo in 2024, Chair of the Advisory Board at the National Online Retail Association (NORA), advisory board member for Forbes and owner of Learn Ecommerce - about how to scale an ecommerce brand from startup to $1M/mo.

Feeling overwhelmed trying to plan your Black Friday and Cyber Monday strategy this year? You're not alone.  Should you be discounting? Who should you send your offers to? How much should you be spending on paid ads (heck, should you even bother????) From deciding how much to discount to figuring out the right marketing channels, there are so many moving pieces that it can make your head spin

In this episode of the Agency X Podcast, John Surdakowski is joined by Yotpo's VP of Product Marketing, Kim Winter, to unpack the genius behind Yotpo's groundbreaking "Loyalists: Unmask Your Brand Heroes" campaign. With insights from over 3 million shoppers, Yotpo uncovers the key behaviors of your most loyal customers—your brand heroes. Tune in to find out how this campaign can reshape your approach to customer loyalty and long-term engagement.

Welcome to Above the Fold! I'm Jess Cervellon, and in this episode, I'm thrilled to have Amanda Kwasniewicz, former VP of Customer Experience at Love Wellness and now Director of CX at Yotpo, as our guest.We dive deep into how Love Wellness transformed customer experience in the wellness industry, focusing on emotionally intelligent strategies and how customer feedback became the driving force behind product innovation. Amanda shares her experience on building a brand that prioritizes customer satisfaction through personalized CX and what it takes to scale that success across a growing company. She offers insights on how to integrate CX from day one, the importance of listening to your customers, and how these strategies helped Love Wellness stand out in a competitive market.You'll hear Amanda's advice on building effective CX teams, developing customer-centric products, and why emotionally intelligent CX is the future of brand growth.Key Moments:00:00 - Introducing Amanda Kwasniewicz & Her CX Journey02:45 - The Power of Building a Strong Feedback Loop05:30 - How Customer Feedback Shaped Product Development08:10 - Personalized CX in the Wellness Industry12:25 - Crafting Emotionally Intelligent CX Strategies16:50 - Scaling CX Teams and Processes for GrowthConnect with Amanda on Linkedin: https://www.linkedin.com/in/amanda-kwasniewicz/—-----------------------Enjoying Above the Fold? Keep the insights coming by subscribing to my newsletter, Sunday Postcards. Each week, I share tips, stories, and strategies that help you unlock the secrets to brand success. Written from my experience in the marketing world, it's your go-to source for staying ahead of the curve. Subscribe at www.sundaypostcards.co and join the community!—---------------------Connect with Jess on:LinkedIn: https://www.linkedin.com/in/jess-cervellon/ Twitter: https://twitter.com/justjessssss Instagram: https://www.instagram.com/jess.cervellon/

In this episode of the EUVC podcast, Andreas discusses with Tzlil Kovetz, Principal at Vintage Investment Partners.With $4B in assets under management, Vintage Investment Partners is a global investment fund that focuses on three distinct strategies:A fund-to-fund play targeting early-stage VCs across Europe, the U.S., and Israel;A growth fund for early growth companies (typically Series B and beyond);A secondary fund invests in both funds and companies at various stages.Vintage Investment Partners invests across all sectors and has made notable investments in companies like Wolt, Klarna, Mirakl, SentinelOne, Monday, JFrog, Yotpo, Holidu, and many others. In the European fund investment space, they've backed top-tier firms such as Accel, Creandum, PointNine, Seedcamp, BlueYard, and others.Tzlil offers a unique perspective evaluating trends in both the European and U.S. venture markets. Her insights are sure to be valuable for anyone interested in the current state and future of VC.Go to eu.vc for our core learnings and the full video interview

On this episode, Eli Weiss, VP of Retention Advocacy at Yotpo, discusses the evolving space of customer experience and SaaS, emphasizing the importance of kindness and humility in the industry. He also discusses the importance of personalization in CX and retention, and highlights the value of leveraging data to create targeted messaging and improve the customer journey.Tune in to learn:The Importance of RetentionFinding the Balance in CX StrategiesThe Value of Great CX and Missed OpportunitiesBusinesses' Perception of CXThe Role of AI in Improving CXThe Power of PersonalizationThe Future of MessagingTrends in CX and RetentionElevating the CX and Retention Conversation–How can you bring all your disconnected, enterprise data into Salesforce to deliver a 360-degree view of your customer? The answer is Data Cloud. With more than 200 implementations completed globally, the leading Salesforce experts from Professional Services can help you realize value quickly with Data Cloud. To learn more, visit salesforce.com/products/data to learn more. Mission.org is a media studio producing content alongside world-class clients. Learn more at mission.org.

Pre-seed investor Techstars, has announced that it's seeking aspiring entrepreneurs from across Ireland and the UK to participate in Startup Weekend Deep Tech (26 - 29 July). This is significant in that it's being brought to Belfast for the first time, in partnership with the prestigious Queen's University Belfast. To date, Techstars Startup Weekend has taken place in over 150 countries, with over 7,000 programmes and 428,000 participants. Techstars Startup Weekend is a three-day programme that will provide invaluable opportunities for ambitious minds to help them gain real insights into startup life. It will enable aspiring entrepreneurs to connect with other creators and learn from experienced founders all whilst enhancing their knowledge in deep tech, from InsureTech to HealthTech, AI and more. The 54 hour-long programme will bring together the best would-be entrepreneurs in the deep tech sectors and give them the chance to meet a team, ideate, receive mentorship and pitch their ideas to a panel of judges. The overall objective of the event is to help ambitious minds establish whether founding a company within deep tech is for them. Techstars' Startup Weekend methodology has successfully yielded thousands of companies, some of which became unicorns, including Zapier, Rover, Yotpo, EquipmentShare and Carousell. Day one of the event will see team formation and plenty of networking opportunities. Day two will be centered around customer validation, mentoring and building the solution. The final stretch of the programme will feature pitching and selection of winners. Queen's University Belfast has been credited with creating successful spin-out companies for the second consecutive year (2020) by The Octopus Ventures report. This recognition highlights Queen's strong emphasis on research and commercialisation through its commercialisation arm, QUBIS. The report specifically commends Queen's for its high-value exits in fields such as Artificial Intelligence, quantum computing, and life sciences? (QUBelfast)?? (Sync NI)?. In addition, Queen's University has demonstrated a significant impact on regional economic development, particularly in Northern Ireland's flourishing life sciences sector. Notable successes include companies such as Re-Vana Therapeutics, which raised 3 million euros in pre-series A financing, and Titan IC, acquired by Mellanox Technologies. Additionally, Sonrai Analytics secured over 828 thousand euros in seed funding, with the company currently working on an 8 million euro project to improve cancer outcomes? (Queen's University Belfast Alumni)?. According to Ulster Bank and Beauhurst's Startup Index, 14,000 new companies set up in Northern Ireland in 2023, a 59% increase on 2022. In addition, a report from The Global Entrepreneurship Monitor shows that, in Northern Ireland, 6.5 percent of the working-age population describe themselves as "early stage entrepreneurs." Open to thinkers and doers across the UK and Ireland, interested attendees can register for the programme by July 25, 2024. Speaking about the significance of Startup Weekend DeepTech in coming to Belfast, Program Manager at Techstars leading this Startup Weekend, Emilie Vallauri said: "Techstars is excited to collaborate with Queen's University Belfast and QUBIS to accelerate the emergence of the next generation of deep tech entrepreneurs from Belfast. We are proud to support this vibrant tech ecosystem and to contribute to the creation of new startups in the insurtech, AI and healthtech verticals." For further information on the Techstars Startup Weekend DeepTech, please click HERE. See more stories here.

Join us for an insightful episode where we chat with David Milstein, co-founder of SellCord, about the strategies that drive success on Walmart. David shares an inspiring success story of a client who saw their sales surge from $2,000 to $200,000 per month within just two months by leveraging strategic account managers and Walmart Fulfillment Services (WFS). We also discuss realistic expectations for Walmart sales growth, suggesting sellers aim for 10% to 20% of their Amazon sales, emphasizing the importance of focusing on Walmart to unlock its full potential. Explore the benefits and intricacies of using virtual multi-packs with Walmart Fulfillment Services in this episode. We discuss how virtual GTINs can create multiple listings for a single unit, like multi-packs of shampoo, without additional physical inventory, reducing storage fees and return orders while lowering WFS fees. David also sheds light on pricing strategies, highlighting the significance of the $10 price point, and the current beta status of virtual packs and their anticipated wider rollout, along with the role of promotions in driving sales on Walmart. Listen in as we navigate the intricacies of Walmart's promotional campaigns and recent updates to their item specifications. We cover different types of promotional campaigns such as category-specific events and flash deals, and the strategic advantages they offer. Learn about accessing these campaigns through the growth opportunities section and the newly introduced Item Spec 5.0, which shifts from category-based to product-type-based listings. David also shares essential tips for managing Walmart accounts, including consolidating multiple accounts, transferring reviews from Shopify, and utilizing Walmart's Review Accelerator Program. In episode 577 of the Serious Sellers Podcast, Carrie and David discuss: 00:00 - Walmart Success Stories and Strategies 07:23 - Walmart Virtual Pack and Promotion Strategy 11:08 - New Walmart Promotional and Listing Strategies 11:38 - Accessing Growth Opportunities and New Promo Campaigns 15:55 - Optimizing Attributes for Walmart Ranking 20:36 - Walmart Account Management Strategies 21:01 - Bringing Reviews to Walmart Restrictions 23:58 - Flash Deals for All Sellers 29:05 - PPC and Listing Optimization Strategies ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos Transcript Carrie Miller: Today we're talking with David Milstein from SellCord and he's going to be talking about some Walmart success stories and some strategies to help you to become successful on Walmart. He'll also be talking about the new item, spec 5.0, and Walmart promotions that can help boost sales.   Bradley Sutton: How cool is that? Pretty cool, I think. Hello everybody and welcome to another episode of the Serious Sellers Podcast by Helium 10. I am your host, Bradley Sutton, and this is the show that's completely BS-free, unscripted and unrehearsed organic conversation about serious strategies or serious sellers of any level in the e-commerce world, and this episode is our monthly live Walmart Wednesday show where we talk about anything and everything Walmart related with different guests, and today's host is going to be Carrie Miller. So, Carrie, take it away.   Carrie Miller: Welcome to another Walmart Wednesday. I'm so excited to have a very special guest today. We have David Milstein here, and so we're going to ask him a lot of questions. He is definitely one of the top experts in Walmart. He definitely has taught me a lot of what I know about Walmart, so definitely a privilege to have him here today. I'm going to go ahead and bring on David. Hi David.   David: Hey, Carrie, it's great to be on. Thank you for having me.   Carrie Miller: Yeah, thanks so much for coming on. So I told them a little bit about you. I mean, you are the co-founder of SellCord and you've been doing Walmart or in the Walmart game for like maybe three or four years now. Definitely an expert in Walmart and very, very knowledgeable about anything. Okay, so let's go ahead. And, David, I don't know if I've done enough justice for you about your background, but can you just tell a little bit about what you do at SellCord and just a little bit about you and your background and anything you want to let us know.   David: Of course. Of course, sure, thank you for the opportunity. So, yeah, so I'm one of the co-founders of SellCord. Uh, we are a Walmart focused agency, so we only work on brands, on their Walmart growth, and we've positioned ourselves to just be exclusively focused in this, in this space, as we understand the future and opportunity that Walmart does have to offer. It's always great to be alongside Carrie, a fellow like-minded individual, who is with us on this Walmart train, so we're excited to chat, as always.   Carrie Miller: Awesome. Okay. So let's go ahead and we're going to just get into the questions, and I think one of my first questions that I wanted to ask you about is because and I'll kind of give you a little bit of background a lot of people say you know, what kind of sales can I do on Walmart? You know if I'm doing, you know millions on Amazon, what can I do on Walmart? But I just wanted to see if you could give us some stories about, like a client who maybe got on Walmart. Maybe they were struggling with Walmart before they came to you and then you helped them to do certain things and they became successful. So, like you know what was the scenario, how did you help them? Any kind of thoughts you can give us about like client success stories would be kind of cool way to start this out.   David: For sure, for sure. Actually, Walmart just did a case study with us on one of our clients. So you go on LinkedIn, you guys could check out like a post on this brand, Simply Magic. Uh, this was a brand you know they have a lot of success just historically, both on Amazon. Actually, they were at Walmart before and they were working with us. They were just trying it out. They were doing about like two thousand dollars a month like really really low business, not really giving it the attention it deserved. They came to us, we met with them and just due to their you know experience, we're able to link them with some really insider people at Walmart to be able to work with like a good Sam, the strategic account manager, and working with like the WFS team, and within two months we're actually able to get their sales to 200k, which is like that's, I don't think that's a normal scenario, like we really did. It went above and beyond with them, but that's just because of the opportunity that they had to offer. Now this is a major, major player the Amazon space. However, we do work with brands of all sizes and we have just general expectations of what you can get from Walmart. We typically like to say you should aim for about 10% to 20% of your Amazon sales. So if you're doing like $2 million, $3 million on Amazon, you should be able to expect $200,000 to $300,000 a year, which is again a very solid opportunity.   David: It's obviously all about the long run, but so many accounts are coming to us. We meet these guys at shows all the time. Hey, I'm not even doing 1%, I'm doing 2% and just talking to them. It'll come down to some of the things we'll speak about in this call like different strategies, but it just often comes down to just focus and really giving Walmart the opportunity it deserves, but getting them up within just a few months the 5%, 10% and then it's about can we grow up more from there? And that's really where the opportunities lie, you know, if there's some more strategies to grow further than 10%, how you can do that and we'll speak, I think, a little bit about that more in this talk, in this podcast.   Carrie Miller: Yeah, Well, what do you think the top things are that they're not doing beforehand? Because I've definitely experienced this where people aren't necessarily doing. You know all the things they could do possibly, but what are some of the top things? People like they're just totally ignoring that they would never ignore any Amazon that you see with clients.   David: So so the same way that you would give the opportunity to, let's see your copy on Walmart compared to, let's say, you know, Amazon, Amazon, you're in there like which keywords do I need where in my title and my description? Specifics, like you're very detailed with it, and then you'll just kind of use the same copy on Walmart. Walmart has a completely different guide. You know like they want to have a very different set of copy. They want to have a shorter title descriptions should be more keyword rich and we've done actually a lot of research also on like the keyword tracking and indexing and we found that if you're lacking your main keywords within your copy, those are the highest scenarios of just not indexing for those keywords. It's so related I could show proof. Like not being not having your keywords in your copy, you're just not gonna index. And indexing is even worse than ranking. That means you just don't show up at all for that keyword. And these are basics. That's just one great example.   David: I think another very common one is being in the correct category or product type. We'll speak more about product types a little bit later. Just with Item Spec 5.0. Just being correctly categorized is so important because that determines which keywords you're able to rank for. Just don't make the mistake that Walmart is just some other random marketplace. It's going to be the next big marketplace. You can even see the trajectory of where things have come up thus far and how it compares to Amazon and just the growth it's seeing. And if you're missing that, you're just missing out on the opportunity. Treat it as if it's Amazon right now, you know. Think of it that this is an opportunity that Amazon was seven years ago, five years ago, whatever, whatever specific timeline. But understand that it is an opportunity. And if you had, the chance to do Amazon again now just think of it. What would you just do on Walmart?   Carrie Miller: Yeah, that's all good information. The next thing I wanted to talk about was the virtual packs, because I know I saw you post on LinkedIn about virtual packs that they had just come out. So what, you know what are they? You know how have they been doing? Have you seen a lot of success with them so far?   David: Yeah, for sure I really love the direction Walmart's going with all their beta programs and the new things that they're rolling out. You know I love that they kind of have like Amazon to kind of like go after. You know they don't have to be the pioneer, they can be like hey, this is something that we like about Amazon and they're going all out. You know there's so many new programs coming out and virtual packs is like the latest and greatest. I just want to make a distinction. It's not a virtual bundle, it's specifically a multi-pack on a single unit, and this really what it allows you to do is to create multiple listings for a single unit. So let's say, you're selling a bottle of shampoo. Instead of having to create a second GTIN to list a second bottle of shampoo with it, you can now create a virtual GTIN and you can do up to as many as you want. And where the real benefits come in is actually through using WFS for the fulfillment. So oftentimes you know you might want to list a three-pack or a four-pack or a five-pack and then when you send it to WFS it doesn't actually sell, and then you have to deal with storage fees, you have to do a return order. It's just such a pain.   David: So what this allows you to do is just to have one unit. You just send that into WFS and WFS will just create the virtual packs for you. And what's even nicer is that they will have actually consolidated and lowered WFS fee. Depending on how many units, for two units they reduce it by like a dollar for each one. You can look at the like. There's a great guide about this from Walmart where they give you the specific breakdown of the fees. But it's just a really good opportunity to expand your assortment and offer multi-packs where you might not necessarily have that opportunity. It also works really well when it comes to, let's say, you're in a category where, let's say, if you're under $10, there's an 8% commission break. So you think if you go two pack, if you had a separate two pack listing, you'd be paying that 15% fee because it's above $10. But with with virtual packs, you actually still locked into that eight percent fee as long as, like, the average price is lower. So that's really nice, you know, it's just like an opportunity that people aren't necessarily factoring in I just want to make a really cool point, though, about that is there's also in WFS if your products are under ten dollars. This is something actually people don't really know much about. I'm not sure why if your products are on WFS and your retail is under $10, there's a dollar fee that gets attributed to your product. So if you're selling it under $10, even if it's a multi pack of two and it's selling for $19, you still have to pay that dollar fee twice. So it's very important to factor in your pricing and how that impacts both your WFS and your fee.   Carrie Miller: That might actually be a reason to kind of lower your price if you're just at like the 12 or 13 dollar mark, maybe I don't know. I guess you'd have to do the numbers but.   David: It's kind of. It's kind of a hack. I like, like, I call, I call like the 10 perfect price.   Carrie Miller: Yeah.   David: It's exactly 10, because at 10 you don't have the WFS fee for a dollar, but if you're in certain categories you're still in the eight percent. So it's kind of like if you're at ten dollars on one cent, you're at 15% commission, and if you're $9.99, there's that extra dollar WFS fee.   Carrie Miller: Wow. So interesting.   David: So it's actually if you're around that price. Yeah.   Carrie Miller: Very, very good to know. And those virtual packs are in beta, right? So when do you think they're going to roll out to everybody?   David: Yeah. So from our information, they have like a virtual pack, a virtual bundle, virtual pack beta that we did months ago that only a limited amount of sellers got in, and other rolling it out across the board. The initial release was two weeks ago, I think on the June 13th, and then they're also going to be doing early sometime in July, I believe that should be the rest of the sellers that should be live for everyone and I'm pretty sure that's what. It's not confirmed, but we'll find out next month. You know, if you don't, you don't have it. It's a great opportunity. You know, open a case, reach out to your strategic account manager if you have one. Ask for these programs. You know they're here to help you and they'll try and get you in wherever you can.   Carrie Miller: Okay, so let's move on to another topic, and I want to talk about promotions. So let's go ahead and just talk about, like, what types of promotions does Walmart offer for sellers to participate in?   David: Totally. So, I mean promotions is such a great topic on Walmart. I think, after advertising or even combined with advertising, promotions is going to be the best way to grow your listings. Kind of referencing that previous case study we spoke about, the way we were able to see such insane results so quickly is because we enabled these items to go into promotion, that to really grow. And so just to speak about, like, the different types of promotions on Walmart, there's two main categories that exist. There's promo campaigns, which are like category specific and they happen during a specific set amount of time. For example, there's a July event happening throughout the entirety of the month of July and then you have different events here and there. You have some highlighted special events. You know that we just had like Walmart Plus week this past week and you have like Black Friday like, but there's generally more like you know this is allergy season or like some like some random home and cleaning week, like something that they come up with. You know just where they're trying to get some products in and you could automatically enroll in that. If you go to growth opportunities, you'll see promo campaigns.   David: If you don't have access to that just open a case and you'll be able to get access to that. You have to be an admin on the Solid Center account, which is pretty obvious, and you'll be able to roll your products in there and just be able to participate in that. And then another type of campaign which is called Flash Deals which is kind of similar to Flash Picks on Amazon, the difference being lightning deals on Amazon are Lightning deals are a single day, versus Flash Deals on Walmart run for a whole week and it's every week, I believe Sunday through Saturday, that it runs through a promo for your product and you can get in there with a basic 10% off and you can really roll through your catalog. You have to get approved for it, but you can't do back-to-back for the same product in two weeks, but you can do it every four weeks per product and it's actually a really, really great way to be able to quickly move your products because you get put into a special flash deal page and if you go to Walmart's home page, there's always a little icon for a lightning symbol. You can click it and, depending on how well your product does, it will fluctuate in its rank amongst the deal. So if you push a lot of ads, you'll actually quickly be able to move up the list just because you have a high conversion rate. Even if they're not clicking on the flash deals page, your listing just moves better. So you'll move up on the ranks and actually able to fly through units. Like that it's interesting. We've seen higher conversion rate. I mean it makes sense at a cheaper rate but very like a 30, 40% increase in sales, dollar wise, not even units specifically dollars. So even at the 10% discount, which is not a lot, you're still able to really kill it over there.   Carrie Miller: So do you have to have a strategic account manager for that? I've noticed a lot of accounts don't have access to those Flash Deals or Flash Picks.   David: I would say just open up a case. Yeah, I think with Flash Deals, Flash Picks it used to be called Flash Picks. They changed it to Flash Deals. No, that's Walmart, though wuickly changed things on the fly just to sound better, but open up a case. If you don't have a strategic account manager, just that case should be able to get it for you.   Carrie Miller: Cool, yeah, let's go ahead and talk about something that I just saw roll out recently, and it's the Item Spec 5.0. Can you just tell everyone what, what the Item Spec 5.0 is and how it can help with the visibility of products, or just any information you have on the Item Spec?   David: Yeah. So this is. This is one of the bigger buzzwords you know happening right now in the Walmart space and it's just because of how impactful this is for your listings and really planned forward with Walmart. Uh, Item Spec 4 came out quite a while ago and what they did was they changed the number of categories you were able to list under to like from like 20 something to like 77, and now, with Item Spec 5.0, they're doing it in a different, a different style. It's based on product type. That's how you set up your product, your items, rather than doing it in a general category, you now have to actually select the product type. This is similar to like my experience with Amazon. The minimal experience that I've had in the past with their flat files is you have to select, like, a product type prior to uploading it, so it's not a similar idea on Walmart. So I understand if you have a big assortment and you're trying to come up with how you could quickly list it. It could be a little bit harder now because you can't just generalize it into Home and Kitchen. You have to find your product types. But previously Walmart would automatically select the correct product type for your item and you can change it. But now that it's forced into the product type, as like the initial start, you do have to do a little bit more research on listing. But what's the point, aside from just the change in how you list your product and how you do edits to your product, what's the goal of what they're doing here.   David: So this is actually, I expect, 5.0 was previously first released on actually the 1p side. So if you're doing edits through item 360 or supplier one, you should already have familiarity with this and all that was already done by product type for a while. And what it does is it enables a whole bunch of more attributes by product type. So each category has, like its list of predetermined attributes, but it didn't tell you which ones you should fill out for this. Like it could be in sports and like you're selling, you know weights and it's like what sports team is this? It's not applicable to your weights, you know. But then if you have let's say you're selling now with the new product type if you're selling something related to like a sports, like an actual sports team, it'll ask you for the sports team, but if you're selling something that's not relevant, it won't make it a required category for you. So it's basically they make attributes that are dependent on your product type, which is really cool in the flat files they'll gray out certain areas and it'll actually have like recommended attributes that you should be filling out based on your product type.   David: So it's a lot more dependent. It's a lot more granular, which helps you fill in the correct detail with mine. This is like the number one thing that people are just what attributes do I fill out? There's just so many and some of them are useless, but like what's important. So now that with 5.0, I think it's only going to get better and better, Walmart's going to keep showing even more information on how to utilize it, but with this it enables you to actually see more attributes that were previously only restricted to one fee, which is interesting, as well as which attributes they recommend that you do fill out in order to rank better. So how does it impact your rank? I think this is like leaning into that Walmart's actually trying to not necessarily focus so much on the. You know, obviously, conversion rate is the number one driver of rank right now, but they want to have attributes actually have a bigger impact on your rank, because discoverability to them is something that's so important. So if you have like a very specified search, they want to be able to show your product, not just because of your relevancy from keywords, but also your relevancy due to attributes. So that's why it's so important to fill them out.   David: I want to sort of tip about Amazon Fill out every attribute you can, even if it's just as N/A as long as that's an option, obviously or just type in something basic, even though it's not applicable to your product, just so that you have everything filled out. If anyone ever comes searching for you, you have literally all the information you need there. It might take you some extra time, but it's totally worth it because you're then setting yourself up for future success. It also limits the ability for someone to hijack your listing with content rights issues. Someone could just put your listing in and they could fill out one attribute and now all of a sudden, your listing's content rights restricted for that one thing which could be some miscellaneous attribute. So there is the opportunities for you as a seller and also opportunity for people that might want to try to harm you. Not recommended. But there is so much happening with Item Spec 5.0 and I'm excited to see the great impact because it is it is slowly rolling out for a lot of sellers. It's not fully live for everyone. We're able to see from the UI if there's like an add items or update items feature. You can see from your items page. You'll know if you're like in 4.0 or if you're still in a Harfian 5.0. So a lot of cool stuff there and excited to see what comes.   Carrie Miller: So if you download it and still in the 4.0, do you just write a case to ask to get the Item Spec 5.0? Is that?   David: I don't think they're going to help you with that. I don't think so. I think it's just going to like they'll just tell you like they might not even know what they're talking about, honestly, in that case, but they'll also just say it's rolling out. You'll get it when you get it.   Carrie Miller: Okay.   David: Yeah, I wouldn't I wouldn't push for you to ask your Sam If you have a Sam, maybe it's worth off to pick it up to them but oftentimes they'll also just say, you know, you're you'll get it in in September, you know. Hopefully everyone gets this sooner than later.   Carrie Miller: Definitely. Um, somebody in the comments said that the drop downs in spec 5.0 are not working. I don't know if you have any. Have you had any any experience with that, with the drop downs not working or kind of some glitches with this, with the spec sheets?   David: Interesting. So the drop downs are possibly for if it's great, look, if it's grayed out, is that what it is? It's something that's grayed out. But if it's grayed out it's not relevant to that product type. And is this specifically in a flat file? Because you'll notice when you go to edit an item and through, like the item page, it will. It will be a whole new layout. It's going to look a lot cleaner, a lot newer and instead of having three different tabs, it's all going to be on one page going down. Are you experiencing the same issues there? There are definitely issues and actually as of today, if you log into SolidSign, you'll see a line on top that says there's issues with files right now. So they are having some issues right now as a whole Walmart, so don't go crazy on them If it's still not working in a couple of days and once that banner goes away, that's something to definitely want to take a look at. See if it's something with the flat file, see if you're able to manually edit it. In that case, I definitely suggest opening a case. But I was just working on a file earlier this week and it seemed to be working just fine.   Carrie Miller: Okay, so I'm going gonna go in straight to the questions. We've got a lot of questions up here, so I'm excited about this, a lot of good interaction here. So the first one is we have brands A and B already on Walmart but would like to test B without setting up another account. Can we test list these, these products, on existing account that belongs to A? So I guess like testing products on different.   David: Yeah, yeah, I mean there's, there's absolutely no issue with that, the only thing that you might consider is that it's going to say sold on ship by the store name. So if it's brand A, as long as you're okay with saying like brand B product is being sold on the ship by brand A, like that might be something to consider but there's no issue. But another thing you might want to consider is that if you eventually want to have an account added for brand B, it's a bit of a pain to have to transfer the content rights from account one to account B, but it is possible. If you set up brand portal for brand B on account A, I don't recommend that. You're kind of setting yourself up for future failure. But unless you plan to run everything through one account. We've actually worked with a lot of aggregators unless you plan to run everything through one account, we've actually worked with a lot of aggregators and at first a lot of them had one brand, like one account per brand, and they realized it was just such a disaster. Also think of it from like Walmart's perspective like they don't track accounts together, they don't really group them together, so they treat them as like 10 different accounts and it was just too hard for them to deal with Walmart. Too hard for them, like they would have access to beta programs in some accounts but not others, so it actually consolidated all to one account. It can become a little bit of like a billing issue if you have, like, different legal entities, but I would recommend sticking to one account unless you have a fear of really like getting suspended. But I would just recommend staying clear of doing anything that would get you in that in the first place.   Carrie Miller: The next question is about the best way to bring reviews from Shopify or Amazon, if that's allowed.   David: This is a good question. So there's a few options here. So, firstly, you're not allowed to bring in reviews from Amazon. Amazon officially, according to the terms of service, they own their reviews. You're not allowed to bring them to Walmart. Walmart actually won't even allow you to upload them. Back in the day, you'd be able to get away with it even though it wasn't recommended, but these days you cannot do that. You can, however, bring in organic reviews from Shopify and as well as from other sites as well, just not Amazon specifically. So there is a free version through Walmart. You just go to reviewsindicationwalmart.com. You'll be able to sign up for it. You can work with your Sam to get access to. It is through a company called Aspective. I believe Walmart purchase them. There are other tools as well, like there's the Yotpo, which officially does it. There's also Bizarre Voice, which, if you're like a bigger brand, I want to go that route because it's in the case to many, many platforms. But for most of like Amazon sellers, I find this just very expensive for what you're looking for. So I would just check out again that reviews indication the online economy. You can also message them if you have any questions. Just reviewsindication at Walmart.com, we'll go to them.   Carrie Miller: All right. So the next one kind of goes with it, and it's about you know, is there a fine program on Walmart. So what is the similar program on Walmart?   David: Right. So, Walmart does have what they call the review accelerator program. There is a requirement in order to get into it, which is you do have to have a sale. Recently they did change some things up. It used to be limited to five reviews, now it's up to 10 reviews, and if you work with a service provider. I believe it's up to 20. It's available through growth opportunities. They charge $10 per review. They recently changed the specifics of the program so I don't want to misspeak over here, but if you look in you can see the exact details of like. Walmart is great with their guides, like their guides are amazing and they're typically up to date. Just click on the guides you can read through, like the whole program. But growth opportunities reviews indication, I'm sorry review accelerator program that will give you what you're looking for and you can enroll products. There's even something cool which they say is there, but I've never actually seen it's something called a pre-purchase. So post-purchase is very common, where someone purchases your product. Walmart will accept the buy and then give them a $3 credit to leave a review, you're not guaranteed to get a five-star review. Just keep that in mind. You could get a one-star review through the review accelerator program, but there's something called a pre-purchase, which I'm not sure when it's going to be enabled, but this actually will allow you to discount an item on Walmart in order to get a review up to 100% off. I've never seen it, but it's something that does exist in.   Carrie Miller: Wow.   David: You can see an option for this. You can enroll your items.   Carrie Miller: The next question is is SellCord able to get my Walmart account access to a Sam? Strategic account manager is a Sam. For anyone who doesn't know.   David: Right. For sure, we can definitely help with that. We work directly with Walmart. We have our own like agency level Sam and we work with them to in order to get a Sam through Walmart. Also, depending on what category and we work with a lot of categories we can even just reach out directly to other Sam's to try and get someone approved. They typically expect you to have good sales somewhere. We've seen randomly accounts get assigned to Sam. Walmart's trying to do like as much as they can, even for the lower end accounts, but for like. If you're like a smaller account, Walmart might not necessarily go for it, but if you could prove like sales to them, either from Amazon or from like another website, that's kind of the best way to get it. But we've had a lot of success with that. If you guys, if you want to reach out, we could definitely give that a shot.   Carrie Miller: All right, here's kind of a follow-up with. The other question Is Flash Deals, are Flash Deals offered to brand owners only?   David: No, you know, it's not restricted. Actually, here's a little fun, little fun fact there's sponsored brand ads, which is actually exclusive to brand owners right through advertising. You're not allowed to do if you sell, if you resell. But there's actually something called sponsored product, sponsored brand, like Flash Deals, which you can use, instead of having like the brand logo, to say flash deals and you can list your items that you're reselling. It's exclusively managed through Walmart you have to work with, like your product manager, but you can definitely run Flash Deals on items that you do not own the brand for.   Carrie Miller: Someone asked where do I download or where do you download spec 5.0 from?   David: It will either be on your account or not when you go to your items page to go ahead and make updates so you have like you have like on the top right Like add items or manage items. You'll just see from there it'll be a little bit of a different UI. Things will look a little bit different than they were before. Previous, it was like it would give you by template. You could update it by category or by g10 match now, just as like by g10 match or like by product or product, something like that. And if you click on like, do by g10 match that's my favorite to do it g10 match, just throwing all your g10s in there and just export the file and you'll see the name of the file will say 5.0, or we'll say something like 4.5.   Carrie Miller: Here's another question, should our brand prioritize matching Amazon's prices on Walmart or focus on offering flash deals?   David: Wow, this is, that's a great question. So, uh, I want to touch on this earlier with. I just want to talk about couponing, which I think would be something that also a long conversation, generally speaking, for most of you. Amazon is your main business and you shouldn't jeopardize your main business because of Amazon. If you're listing on Amazon is bringing in so much more than Walmart you don't want to risk losing your business there. We have found that Amazon is a little slow sometimes to catch price differences. We've been able to run a 10% flash deals for a week and actually be cheaper than Amazon, and the price on Amazon will. We won't lose the buy box and Amazon won't catch up. What I would just recommend is if you could get away with it for as long as you could and let's say Amazon does give you problems. Just quickly change your price on Amazon, just you got a monitor you gotta be on top of your game. What's cool is that coupons, which is also a beta program, is the only way, as of today, they able to actually offer a cheaper price on Walmart than on Amazon without having to lower your Amazon price at all. So there's a lot of strategy around that you could. Also, if you have a Sam, you can work with your Sam to be like, let's say, you want to get into a bigger program where they request like a 30% discount. You could do like 10% strike through and then a 20% coupon. They'll work with you and because they understand the Walmart damage on Walmart issue, I think that's the biggest issue Walmart's trying to deal with is how do you get a promo on Walmart without impacting Amazon? That's why Walmart loves Walmart-only sellers. They love these guys. They don't care about their Amazon, they're all invested in Walmart and there is maybe a strategy to having a Walmart-specific catalog. If you have a lot of different products develop bundles or even go back to virtual packs. Play around with things and see what you can do to differentiate your Walmart from your Amazon listings. There's also you could have a different UPC that you use on Walmart versus Amazon. I'm not sure that's going to last forever, but it does. It is a good way to keep Amazon from price matching your items.   Carrie Miller: Let's see the next question here. Once copy is set up, products are properly categories and PPC is running, other than those two and those three tasks, what? What are other daily, weekly, monthly tasks that SellCord would do to make my Walmart business successful? What could a new customer expect to see SellCord to be working on every month in their account?   David: So it's not just the copy on the categorization, there's also attributes. You know it's played a very big role, kind of spoke about, especially with items spec 5.0. And then PPC is really it's not a set end and forget. It's set up with Walmart. You know you want to make sure that you're constantly, you know, revisiting PPC, checking in daily, seeing how things are going, what's doing better, what's doing worse, especially at launch. It's so important to be tweaking things, you know. You see, we didn't really talk PPC strategy much, but learning what's happening, especially if you're new to Walmart, you can't just expect things to be a certain way. Every account, every listing has its own history, which is just so complex. It makes things so much fun just to be able to learn within each account. There's also constant work that you can do just to see like copy as well. It's not a set and I forget it situation. You want to test something out. You want to learn more keywords and implement them into your copy. You want to try out different categories, different product types, to see if you can succeed in different areas as well. There's also just working with brands to discuss promotion strategies, to just continuously work and figure things out. There's also constant audits you have to do on your listings.   David: Walmart is like I'm not going to say notorious. It doesn't sound nice, but your images could just revert back. Your variation could split up your copy. If you have multiple paragraphs, it's squished into one paragraph. These things happen all the time. There's constant audits that you have to do just to make sure your things are, your content is good, and then it's just about primarily utilizing PPC as well as just promotional strategies to grow and grow, and there's also a lot of tracking information you know you have many items you want to be able to see. Let's say, keyword tracking. You know how. Am I ranking for my main keywords? Am I doing well overall? Is there more opportunity? Do I need to go more aggressively? Because even in ads like, are you ROAS focused or are you trying to just grow general sales? There's so much to go, depending on your strategy, Just like we deal with many, many different size accounts. We deal with accounts that are doing literally $5,000,10,000 a month. And then there's also nine figure Walmart sellers. You know that are PPC isn't necessarily their larger thing. It's about like having a strong pricing strategy because they have to win by $1. And then, not even having big margins, they just have to just make units sell. So so many different strategies depending on the count types.   Carrie Miller: All right. Last question what program is best for keywords on Walmart and for optimizing your listing in general?   David: Okay, so I'm a little biased over here, folks. So obviously Helium 10 is a fantastic tool for any keyword research. I live in Cerebro and Magnet. The fact that they're available for Walmart, I love it. It shows you. I mean, the amount of data that's in there is just fascinating. You can learn immediately what your top keywords are for your product. They have a search volume which is so impactful. It shows you historical so you can see, since it's seasonality, you can see one was this product doing well. It gives you the past, like two years or something like that's great. It'll really show you like where and when you can expect to do well. You also have to do the work you can't just like go here's everything. Do the work, make sure you're not hitting branded keywords, make sure they're relevant to your product, obviously. But it is really solid in terms of just keyword research, very, very highly recommended. In terms of optimization auger listings program-wise. I am also biased here, but that's just because this is what we do. We do listing optimization as a company, so obviously I'm going to plug SellCord, Carrie does Helium 10 have some sort of like AI tool to optimize listings for Walmart.   Carrie Miller: So we do. We have a Listing Builder and as you, basically, you put the keywords in a keyword bank and then, as you write them into your listing, they get crossed off, so you make sure that they're fully optimized. So yeah, we have a Listing Builder that will help you to optimize using the keywords you find with Cerebro for Walmart.   David: I'm sure it's fantastic. I mean, obviously we have a self core strategy, but I mean you guys make amazing tools. Definitely give it a shot.   Carrie Miller: All right, that's all we have. Thank you so much, David, for answering all those questions. We had a lot of great questions, and definitely David's the you know the best to ask all these amazing questions too. So thank you so much, David, for being on. And again, if you are interested in SellCord, David, can you say your email address and how they can get in contact with you again?   David: For sure. You can send us an email to david@sellcord.com S-E-L-L-C-O-R-D.com. You can do info@sellcord.com. If you want just more general, hit us up. Visit our website. Sign up over there. There's a lot to talk about.   Carrie Miller: All right, sounds good. Thank you everyone for joining and we hope you have a great rest of the day. Bye, everyone.  

Welcome to another episode of the Ecom Ops podcast! Today, we host Liz Stack, Senior Brand Manager at Yotpo and a passionate advocate for women in e-commerce. Liz shares her journey, Yotpo's mission, and her involvement with the Women in E-Commerce community. Get ready for an inspiring conversation filled with insights and success stories.

אחת המטרות החשובות של מותגים בעולם היא לגרום ללקוחות לבצע רכישה נוספת של המוצר שלהם, אבל איך עושים את זה? ולמה זה לא כל כך פשוט כמו שאנחנו חושבים? בפרק הזה צביקה וישנייבסקי, SVP Marketing בחברת Yotpo מספר לנו כיצד החברה עוזרת למותגים להפוך את הלקוחות שלהם ל-lifetime shoppers, איך הם מתאימים את המוצר ללקוח על בסיס דאטה, והאם data driven company היא סיסמא או מהות?  צביקה ממליץ: לקרוא את הספר "Amp It Up" מאת פרנק סלוטמן, ספר טוב לאופרטורים ולעקוב אחר הבלוג של תומאס טונגוז שמדבר על טרנדים עכשוויים גם בעולמות הדאטה.

Today's episode is with Eli Weiss, VP of Retention Advocacy at Yotpo. Eli shares his rich insights on the importance of simplicity and personalization in commerce. He delves into how businesses can enhance customer retention by incentivizing existing behaviors rather than creating new ones. Eli also highlights the challenges and triumphs of his career journey, from his early days of travel and working with startups across the globe, to his influential roles at companies like Jones Road and Olipop, and finally his current position at Yotpo.We'll explore the dangers of overengineered websites and subscription models, the potential of AI paired with human interaction, and the vital role of customer data in crafting personalized experiences. Whether discussing the consolidation of marketing tools or the intricate dance of balancing product features with customer satisfaction, Eli offers invaluable perspectives that promise to reshape how we think about interacting with and selling to the modern consumer. So, sit tight and prepare for an episode packed with expert insights on making marketing more effective by truly understanding and responding to customer needs.Eli's Linkedin: https://www.linkedin.com/in/eliweisss/Eli's Newsletter: https://www.eliweisss.com/subscribe

Amir Orad, a seasoned CEO/entrepreneur in AI/analytics, Cyber, and FinTech, has a proven track record of scaling tech companies, including Sisense, Actimize, and Cyota, achieving 9-figure revenues, profitability, and market leadership. As CEO & Chairman of Sisense, revenue grew 17X over eight years to $150M, transitioning to native cloud SaaS and achieving profitability. Sisense serves thousands of customers, recognized as a Visionary/Leader by Gartner, G2 Crowd, and Forrester. Previously, as CEO of NICE Actimize, revenue grew 10x to $200M with over 25% operating income, transitioning to a SaaS/Subscription model. Orad co-founded Cyota, growing it to $100M in bookings in six years before its acquisition by RSA Security. With expertise in mergers and acquisitions, Orad successfully integrated four acquisitions into his companies over 20 years. He's also chaired/boarded companies like AnyWord, Yotpo, SecuriThings, Ava, and BillGuard. Starting his career as a techie, Orad holds patents and is recognized as an industry thought leader in publications like the Wall Street Journal and CNBC. Based in New York, he holds an MBA from Columbia University and a B.Sc in Computer Science and Management from Tel Aviv University, receiving accolades like EY Entrepreneur of the Year and Goldman Sachs' 100 Most Intriguing Entrepreneurs. --- Support this podcast: https://podcasters.spotify.com/pod/show/uncharted1/support

FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: There has been a lot of change in the ecommerce and marketing tech landscape in the last few years. Leading vendors seeking to expand market reach and increase the LTV of existing customers have broadened their feature set, resulting in trend of tech stack consolidation. For example, Yotpo now offers loyalty / referrals / SMS / UGC / subscriptions (for Shopify), Klevu has enhanced its core search & merchandising toolkit with personalisation, product recommendations and an AI chatbot for product discovery, and Nosto has bolstered its core product discovery engine with a content personalisation module. We spend a lot of time advising ecommerce businesses on replatforming and their wider tech stack selection. There are nuances to deciding which platforms to select, and the additional 3rd party tools that are required on the selected platform to deliver the required business functionality and operational gains. A common challenge is deciding whether to invest in an all-in-one vendor that can offer a pre-connected set of capabilities out-the-box, or building a best-in-class stack using leading vendors for each capability. For example, a Shopify merchant using Yotpo to do all of their loyalty / referrals / SMS / UGC / subscriptions vs. using Yotpo for loyalty & referrals, Reviews.io for reviews and Skio for subscriptions. There is no single right approach. The optimal tech stack is dependent on many factors including size of business, complexity of requirements and available resources. In this podcast, James & Paul explain how you evaluate the different approaches and sensible decision criteria to help you make the best decision for your business. If you'd like to talk to use about how we can help you evaluate and select your ecom tech, please reach out on LinkedIn.

Unlock the secrets of customer retention and CX mastery with our latest episode featuring expert Eli Weiss, VP Retention Advocacy at Yotpo. Join us as Eli shares his inspiring journey from facing countless rejections to becoming a trailblazer in customer experience. In this juicy episode, we're squeezing out insights on leveraging AI for sentiment analysis in the early stages of a brand's life, the vital role of inclusive and respectful interactions within the industry, and the definitive edge that kindness offers in both B2B and B2C landscapes. Eli and I also share the ripe details of our transitions across different industry roles, and how these experiences shaped our understanding of diversity and customer experience strategies. Don't forget to like, share, comment and subscribe for more!What's inside The Juice this week?00:00 - 10:11: CX & Retention: Advocating for Customer Needs10:11 - 17:00: Tools for Community Building17:00 - 29:09: Use Targeted Email Strategies29:09 - 43:03: AI in Customer Service and Other Trends43:03 - 51:51: Challenges in Business Retention and Overcoming Rejection51:51 - 57:24: Imposter Syndrome in a CX Career57:24 - 01:01:11: Loyalty Programs: Enhancing or Hindering CX?The Juice with Jess is powered by Kustomer.Connect with Jess on LinkedIn: https://www.linkedin.com/in/jess-cervellon/X/Twitter: https://twitter.com/justjessssssInstagram: https://instagram.com/jessapplesauce

Welcome to Season 3 of 10/10 GTM: The Podcast for Revenue Leaders! Our guest for Episode 27 is Peter Borkovich, SVP of Sales at Yotpo. With a wealth of experience spanning two decades, Peter has held leadership positions at InVision and Salesforce before joining Yotpo. In this episode, Ross and Peter discuss the why behind deals, the 3 levels of a sale, and how to make it easier for buyers to buy and sellers to sell. 

https://youtu.be/qyvc8qZCO18In this conversation, Eli Weiss, VP Retention Advocacy at Yotpo and an expert in customer experience and retention, discusses the importance of customer retention and the future of retention strategies at Yotpo. He emphasizes the need for brands to understand the holistic customer journey and utilize data to communicate with customers effectively.Eli shares insights on implementing retention strategies, such as focusing on customer behavior and personalized messaging. He also highlights the role of data analysis and the evolving nature of the retention role in organizations.The conversation explores the evolving approach to customer journey and the increasing importance of retention in business strategies. It highlights the changing roles and expectations of retention professionals, as well as the convergence of customer experience and retention.The challenges of differentiation and scaling in the current market are discussed, along with key performance indicators for measuring retention success.The conversation also touches on the similarities between D2C and B2B businesses in terms of customer expectations and the importance of customer success.TakeawaysCustomer retention is crucial for increasing the lifetime value of existing customers and reducing the need for constant customer acquisition.Understanding the customer journey and utilizing data to communicate with customers at the right time and with the right message is key to successful retention strategies.Implementing personalized messaging and understanding customer behavior can lead to higher customer engagement and loyalty.The role of retention in organizations is evolving, with a focus on holistic customer experiences and the integration of data-driven strategies. Businesses are taking a holistic approach to the customer journey, considering various channels and strategies beyond just email and SMS.Retention is becoming a more important role, with higher expectations and salaries for retention professionals.Customer experience and retention are converging, with a focus on providing a great experience to drive retention.Differentiating and scaling in the current market is challenging, with factors like the cookie-less world and increasing costs.Key performance indicators for measuring retention success include LTV, CAC payback period, AOV, and contribution margin.Chapters00:00 Introduction and Background03:00 The Importance of Customer Experience and Retention06:00 The Future of Customer Retention at Yotpo11:00 Defining Retention and its Objectives17:00 Implementing Retention Strategies at Yotpo20:00 Retention Strategies for Brands and Retailers25:00 The Role of Data in Retention30:00 The Evolution of the Retention Role33:28 Holistic Approach to Customer Journey34:16 Importance of Retention35:10 Increasing Importance of Retention Roles36:07 Convergence of Customer Experience and Retention37:09 Challenges in Differentiating and Scaling38:09 Key Performance Indicators for Retention39:34 Considerations for Different Types of Businesses40:27 Evolution of D2C and B2B42:33 Closing RemarksEli's LinkedIn profile: https://www.linkedin.com/in/eliweisss/Looking to elevate your e-commerce game with shoppable videos and social commerce? visit Vimmi at www.vimmi.net

Join us as we look at how your online reputation and local marketing strategies can drive revenue for your business, while avoiding pitfalls along the way. With guest Raj Nijjer of Edge, we'll dive into the revenue impacts that your online reputation can have, and why this reputation building should be crucial in your planning. Join your host Loren Baker, as he and Raj discuss how to avoid wasteful strategies of local marketing and multi-location businesses, plus a couple tips on how a good reputation can help attract and retain top talent. [01:14] - Raj's Background and Journey to Edge. [02:44] - Edge's Concept of Employee-Driven Growth and Its Connection to Google Reviews. [10:34] - How Reviews Contribute to Local SEO. [11:27] - Customer-Facing End: In-Depth Reviews and Personalization. [13:24] - Standing Out in Cutthroat Competition: Franchises and Service Businesses. [14:37] - Motivating Employees and Transparent Recognition Through Reviews. [20:49] - Reputation Management and Injecting Employee Recognition. [45:06] - Employee Retention During Challenges Like The COVID-19 Pandemic. We encourage businesses to amplify positive reviews and learn from the negative reviews. - Raj Nijjer, 5:34 Now not only does the brand win and the business win, but employees can feel great or a person can feel great about the job that they've done. - Raj Nijjer, 9:21 Positive reviews are so important. There's one stat I read on your site…53% of customers won't go to a business rated under four stars. - Loren Baker, 15:21 I think the injection of motivating and recognizing your employees while they're doing this service is something that we're very proud of, because we can see which employees are doing really well. And then you can duplicate that. - Raj Nijjer, 21:44 Our goal is to marry the marketing with operational excellence. You want to hold people accountable, especially if you're rewarding them. - Raj Nijjer, 30:53 I think one thing COVID taught every business owner is employee retention and how hard it's been to find people and when a displacement happens, it really jeopardizes your business if you don't plan it well. So you want to keep your superstars, don't ever lose your superstars. - Raj Nijjer - 41:10 Resources Mentioned: Edge Connect With Raj Nijjer: Raj is Head of Marketing for Edge, an employee-driven growth platform for service brands. Previously, he was the CMO of Refersion (acquired), and held executive marketing roles at Yotpo and Yext (IPO in 2017). Raj also spent over nine years at Godaddy (IPO in 2015) in leadership roles launching innovative product lines with over ten patents issued and leading to a PE buyout and an IPO. Raj is also fractional CMO to early and mid-stage technology startups. Raj received his Bachelors of Science degree in International Management and his MBA from the W.P. Carey School of Business at Arizona State University. Connect on LinkedIn: https://www.linkedin.com/in/rajnijjer/ Follow him on Twitter: https://twitter.com/RajNijjer Connect with Loren Baker: Follow him on Twitter: https://www.twitter.com/lorenbaker Connect with him on LinkedIn: https://www.linkedin.com/in/lorenbaker 

Our Predictions episode was packed with many great insights and discussion points, but the guys had even more to discuss regarding what 2024 has in store. PLUS: Rite Aid gets a hefty penalty from the FTC, healthcare trends, “Trendcore” and “trendwashing”, and what Phillip and Brian are reading right now.Product is Content{00:08:41} - “The terminally online people are the ones who are constantly trying to gain recognition by glomming onto other people's visible success, and Yotpo just didn't have that kind of brand affinity in social media.” - Phillip{00:28:41} - “2024 is just gonna be another really rough year in health care because we've been saying forever that a lot of the technology does exist to bring some of these technologies to homes. It could be, but the problem is adoption by the ecosystem and by consumers. And that's not gonna hit in 2024. Sorry.” - Brian{00:35:50} - “The Rite Aid issue {is} a great example of this where people are actually genuinely relying on technology that ultimately is able to fail in ways that no one understands. As technology becomes more and more of a black box, it's going to be harder and harder to identify what the cause of something actually is.” - Brian{00:39:23} - “If you look at the Hailey Bieber dress can trend because Hailey Bieber in a red dress becomes a meme, and Shein produces it within a week, and then people are buying it within another week, and then it turns on social media as a result within a couple weeks. So the meme half-life of about a month is able to reach mass cultural and commerce adoption, and then necessarily dies to whatever is next.” - Phillip{00:42:39} - “People who have made phenomenal monetary investments in the last cycle get left out of the next two cycles, and that's how you get old.” - PhillipAssociated Links:Check out Future Commerce Plus for exclusive content and save on merch and printThe MUSES Journal is here! Grab your copy of our latest annual journal today at musesjournal.comHave you checked out our YouTube channel yet?Subscribe to Insiders and The Senses to read more about what we are witnessing in the commerce worldListen to our other episodes of Future CommerceHave any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!

Topic: Israel at War #4: The Capitalist Kibbutz   Guest: Oded Hermoni   Bio:   General Partner & Co-Founder; J-Ventures, J-Angels In the past 15 years Oded has invested in many industries as a partner in Rhodium VC, J-Ventures and J-Angel. Most of the investments were in Silicon Valley NYC and Israel. Oded has been an Entrepreneur, Investor and experienced High Tech Executive and over 40 companies in Silicon Valley and Tel Aviv as a board member, observer, founder, consultant, and manager. Investments include Face.com (FB) Outbrain, Hopstop ( Apple), Hexatier ( Huawei), Storedot, Compass ( Sage), Cabin, AFresh, Yieldmo, Yotpo, Zooz ( PayU), IMGN, MDGO, Phylagen, Macheye, Swiftmile, Home365, Physera. Oded Hermoni is a leader in connecting the American Jewish community and the many Israelis working in Silicon Valley. Jerusalem-born Oded began his career as a journalist covering the country's flourishing technology sector. He soon took an active role in the technology sector himself by founding two start-up companies, one of which was acquired by Yellow Pages in 2006.  Oded became a leader of the high-tech industry in Israel, founding the country's High Tech Industry Association, before he, his wife, Ravit, and their young son relocated to the Bay Area in 2011. Upon arrival, Oded found an already well-established Israeli community on the South Peninsula.   In this episode, we discuss being the child of a hero who died in the Yom Kippur war & how we can create greater connection amongst Jews throughout the world.

Nikki Tooman, Founder & CEO of Sticky Digital joins Retention Chronicles and if hearing Noah and Nikki discuss Shoptalk 2022 isn't enough incentive to listen in, then hearing Nikki's perspective of the Shopify brand and partner ecosystem sure is! Nikki has been in the Shopify ecosystem since Shopify has been in the game, and learned the core of the ecosystem at one of the biggest agencies at the time.  For all our Shopify brands out there, do you know exactly what technology you should be using for your specific storefront? Nikki knows it all and shares it all so you'll have to listen to hear all of her shoutouts, but we'll break it down for you real quick- Loop, Recharge, Yotpo, Klaviyo, Okendo/Junip, Gorgias are table stakes for Nikki and her team.  Retention marketing (email, SMS) and conversion rate optimization (CRO) is her jam - she and her team at Sticky Digital excel working with Shopify brands.  What do you think the goal of partnerships is? Generating revenue, getting better discounts, relationship building? You'll have to listen to hear what Nikki says about the industry and how to truly map a good partnership.  BFCM (Black Friday/Cyber Monday) is in full-swing for the ecommerce community and Nikki shares her BFCM tips for Shopify brands: 1) Start your efforts early, 2.) We need to figure out retention stuff set up today & 3.) Post-purchase survey for first time purchasers.  Did you know that 20% of your website traffic hits the order tracking experience? Turn all of that customer engagement into customer loyalty. Malomo helps you get ahead of shipping issues, brand your order tracking experience, and reconvert shoppers while they wait for their package to arrive.  To see what your custom mockup of branded order tracking and transactional email/SMS would look like, fill out this form & we'll send your custom design right to your inbox!

John-David Klausner is SVP of Business Development & Strategic Alliances at Loop Returns. JD has led & scaled commercial teams in high-growth companies across different continents.He loves building partner ecosystems, channel sales programs (via agencies, consultants and technology partners) that drive revenue impact across all GTM functions and solving corporate challenges with strategic partnerships that unlock new revenue streams. JD's mantra is to lead with energy, creativity, clarity, and empathy. When he's not hard at work with Loop, you can find JD spending quality time with his three kids in Miami.In This Conversation We Discuss: [00:43] Intro[01:20] JD's journey towards Loop[03:12] Always prepare big for the peak season [04:32] Look for opportunities to decrease expenses[05:02] Build cost-effective returns flows[06:00] Be on the lookout even after success[06:46] Diversify carrier strategy to save shipping costs[08:14] Use automated rate shopping[08:45] Get pre-negotiated rates with carriers[09:10] Leverage return vendors for discounted rates[10:00] Communicate with 3PLs and warehouses[11:07] Optimize supply chain and logistics operation[11:48] It's all about the customer experience[12:43] Improve customer satisfaction & its lifetime value[13:13] Balancing shipping costs and inventory[13:55] In-person return bars vs at-home pickups [15:13] Eliminate the cost of the reverse logistics flow[16:23] Approach business, sales and returns strategically[17:28] Deliver convenience & flexibility for the customer[19:10] Reduce returns and abuse with integrated RMS[21:40] Be wise with return products and their costs[22:47] Item grading and dispositioning with Loop[24:01] Make shopping easy & seamless for customers[24:27] Helping brands solve returns and limit impact[24:47] Sustainability with resellers/recommerce partners[25:16] Check out resources from JD and LoopResources:Subscribe to Honest Ecommerce on YoutubeReturn management platform that grows with brands loopreturns.com/Seamless returns management solution, book a demo at loopreturns.com/book-a-demo-today/How to Optimize Your Reverse Logistics During Peak Season loopreturns.com/how-to-optimize-your-reverse-logistics-during-peak-season/Peak season content on Loop website loopreturns.com/peak-season/Follow John-David Klausner linkedin.com/in/johndavidklausner/If you're enjoying the show, we'd love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!

Episode 178 contains the notable Digital Marketing News and Updates from the week of Sep 11-15, 2023.1. TikTok Shop Launches in the US - With inspiring hashtags like #TikTokMadeMeBuyIt, TikTok now aims to revolutionize online shopping culture. TikTok Shop is now officially available in the US, allowing US businesses to sell their products directly on the TikTok platform. TikTok Shop is a social commerce platform that allows users to discover and purchase products directly from their favorite creators and brands. TikTok Shop adds shoppable videos and LIVE streams directly into the “For You” feeds for its 150 million American users. TikTok Shop extends beyond in-feed videos and LIVE streams. Users can discover new products via the search bar inside the TikTok app, filtering results to Shop. Businesses and brands get a dedicated “Shop Tab” to display products and promotions. This incorporates a product showcase where users can read reviews and purchase directly from your brand's profile. In addition, sellers can take advantage of “Fulfilled by TikTok” – a new logistics solution where TikTok manages storage, picking, packing, and shipping. The platform even includes an affiliate program, letting popular influencers and creators earn commissions by promoting TikTok Shop products. To get started, go to your TikTok app, visit your profile and, using the menu, navigate to Creator Tools. There, you will see the options to sign up for TikTok Shop as a seller or creator to earn brand commissions. Creators must have at least 5,000 followers and be 18 years old to be eligible for the TikTok Shop Affiliate program. TikTok Shop is integrated with well-known ecommerce platforms like Shopify, WooCommerce, BigCommerce, Magento, and Salesforce Commerce Cloud. This should make it easier for existing ecommece sellers to start selling on TikTok without creating a new store from scratch. In addition, TikTok has partnered with several multi-channel platforms like Channel Advisor and Feedonomics to support omni-channel businesses. Sellers can utilize apps from Zendesk, Printful, Yotpo, EasyShip, and more to add more functionality and features to TikTok Shops.2. Amazon Launches New AI Tool to Help Sellers Create Listing Content - Creating compelling product titles, bullet points, and descriptions has traditionally been a cumbersome task for sellers. Amazon has taken a significant step forward in simplifying the lives of its sellers by employing generative artificial intelligence (AI) to generate listing content. The process is remarkably straightforward. Sellers only need to supply a brief description or a few keywords about the product. Amazon's AI generates high-quality, detailed content for the seller's review. If satisfied, sellers can directly upload this content to their product listings. Robert Tekiela, vice president of Amazon Selection and Catalog Systems, expressed excitement about the developments in the announcement post. “With our new generative AI models, we can infer, improve, and enrich product knowledge at an unprecedented scale and with dramatic improvement in quality, performance, and efficiency. Our models learn to infer product information through the diverse sources of information, latent knowledge, and logical reasoning that they learn. For example, they can infer a table is round if specifications list a diameter or infer the collar style of a shirt from its image.”3. Suspended Google Advertisers Needs To Complete Verification Before Appeal - Google wrote, "In October 2023, selected advertisers whose accounts were suspended due to a violation of our Google Ads policies must complete Advertiser verification first to be able to appeal their account suspension."Google said that those advertisers on monthly invoicing are not required to complete Advertiser verification. If they do get suspended, Google said they may directly appeal their account suspension.Google will be rolling out this process on October 10, 2023, with full enforcement ramping up over approximately four weeks.Advertisers may be required to provide the following information for advertiser verification for the account suspension appeals process: D-U-N-S number if the advertiser is an organization US Social Security Number or phone number if the advertiser is an individual 4. Struggling To Get Results From Your YouTube Ads? Google Ads Creative Guidance Can Help! - Google Ads Creative Guidance is a new tool that helps advertisers improve the performance of their YouTube ads. It provides feedback and recommendations on key creative attributes, such as brand logo, video duration, voice-over, and aspect ratio.To access Creative Guidance, advertisers simply need to go to their Google Ads account and click on the "Videos" tab. Then, they can select the video ad they want to analyze and click on the "Creative Guidance" button.Creative Guidance will then provide feedback on the following creative attributes: Brand logo: Is the brand logo displayed prominently in the first 5 seconds of the ad? Video duration: Is the video ad the recommended length for its marketing objective? Voice-over: Does the video ad use a high-quality, human voice-over? Aspect ratio: Does the video ad group include all three video orientations: horizontal 16:9, vertical 9:16, and square 1:1? Creative Guidance will also provide recommendations for how to improve the performance of the video ad. For example, if the brand logo is not displayed prominently in the first 5 seconds of the ad, Creative Guidance will recommend adding a logo overlay to the video.Creative Guidance can be a valuable tool for advertisers who want to improve the performance of their YouTube ads. By following the feedback and recommendations from Creative Guidance, advertisers can create video ads that are more likely to capture the attention of viewers and drive results. While this tool seems promising, advertisers must remember that the AI can only provide recommendations based on historical data and existing best practices. Therefore, its suggestions may not align with every brand's style and strategy.To access Creative guidance in Google Ads, follow these instructions: In your Google Ads account,  Click the Campaigns icon Campaigns Icon.  Click the Assets drop down in the section menu.  Click “Videos”.  Click the “Analytics” tab next to “Videos”.  Select your video ad in the drop down menu.  In the “Ideas to try” section below the retention curves, you'll find the creative attributes you're missing with recommendations on how to take action.  The steps listed above are part of a new Google Ads user experience that is set to launch for all advertisers in 2024. A spokesperson for Google Ads said in a statement: "We'll let you know if your video is missing a best practice. If we have a recommendation or tool to implement a suggestion such as adding a voiceover, we'll direct you to it." "Voiceover has a big impact on YouTube. Thanks to the power of AI, quality voice overs in 15 languages are accessible directly in Google Ads (both in the asset library and built into the video creation tool) and coming soon to Ads Creative Studio. "Similarly, if your campaign would benefit from videos in different durations, we'll guide you to Trim video. Or, if you're missing a horizontal, square or vertical video, you can easily create one using a variety of high-quality templates." "These features empower marketers to take charge of their creative. AI can help turbocharge performance by tuning creative elements across all the different viewing experiences and content that YouTube viewers love." 5. Google: Don't Stuff Low-Quality Content at the Bottom of Your E-Commerce Category Pages - During September 2023, Google SEO Office hour, Gary Illyes has advised against stuffing low-quality, auto-generated content at the bottom of e-commerce category pages. Gary said, instead, "add content that people will actually find useful, don't add content because search might require it or so you think… please don't do those auto-generated low-quality repeated, blurbs of text over and over again on all your category pages.It just looks silly, even for the average person."6. Google Says Meta Description Length Doesn't Matter for SEO - Your SEO professional may disagree with this, but Google's John Mueller has said that the length of meta descriptions does not matter for the Google search ranking algorithm. However, meta descriptions are still important for SEO, as they can influence click-through rates (CTRs). His exact words were, "I'm sorry to tell you, those numbers are all made up.. Whoever told them to you is leading you astray, probably not just in this regard (and I hope you're not telling them to clients)." after Kushal wrote to John stating "Hey @JohnMu meta description length matters. One of client say 200-300 character not good, make it 155-160 character is ideal as per google algo. Being SEO What I suggest him. I know the hidden truth. Pls suggest."7. Google: No Such Thing as "Back to the Same" for Search Rankings After a Site Revamp -  In a recent tweet, Google Search's John Mueller said that there is no such thing as "back to the same" for search rankings after a website revamp. This means that when you make changes to your website, your search rankings may go up, down, or stay the same.There is no specific time or guarantee for how long it will take for your rankings to stabilize after a revamp. It can depend on a number of factors, such as the size and scope of the changes you made, the quality of your content, and the competitiveness of your keywords.If you are considering revamping your website, it is important to be aware of the potential impact on your search rankings. You should also make sure that you have a plan in place for monitoring your traffic and rankings after the revamp.So before you embark on your website revamp journey, work with a reputable SEO professional to figure out a SEO strategy that will either maintain the rankings or even improve.8. Google: Fixing INP Issues Won't Improve Search Rankings - Google's John Mueller reiterated what Google has been saying for some time around Core Web Vitals and the specific metrics within the page experience system. In short, if you fix INP issues, John Muller said, don't expect it to visibly change search ranking visibility.INP, or Input Interactivity, measures how responsive a page is to user input by selecting one of the single longest interactions that occur when a user visits a page. For pages with less than 50 interactions in total, INP is the interaction with the worst latency. For pages with many interactions, INP is most often the 98th percentile of interaction latency. It is one of the three Core Web Vitals, which are a set of metrics that Google uses to measure the user experience of a web page. In July, Google began sending out scary INP core web vital warnings to users. That email notice came a few weeks after Google created the INP report in Google Search Console. As a reminder, INP, Interaction to Next, is replacing FID, First Input Delay, in March 2024. More on INP can be found here and how to optimize for it can be found here.P.S: While INP is important for user experience, it is not a direct ranking factor. This means that fixing INP issues is not guaranteed to improve your search rankings. However, it is still important to fix INP issues, as they can improve the user experience of your website.9. Google Announces September 2023 Helpful Content System Update - Google rolled out a new update to its Helpful Content System on September 14, 2023. The update, which is the first since December 2022, is designed to promote helpful content and demote unhelpful content. It will take about two weeks to complete. And they'll update their ranking release history page when the rollout is complete. The three main things you should be aware of are: Loosening the guidance on machine generated content : Google's previous guidance on machine generated content emphasized that the Helpful Content system prioritizes content created by humans. That part of the guidance is removed, signaling a change in Google's attitude toward AI content to align it better with other seemingly contradictory guidance on AI content. Here is what the new guidance reads: “Google Search's helpful content system generates a signal used by our automated ranking systems to better ensure people see original, helpful content created for people in search results.” Hosting third-party content on subdomains (or on main domain) - There is a longstanding trend of hosting third-party content on the main part of a website or on a subdomain. An example of this is news media websites hosting third-party credit card affiliate content on a subdomain. The idea behind theses strategies may be that some of the main site's ranking power would help the subdomain content rank better. Google's September 2023 Helpful Content update has made a change that may negatively affect websites that host third-party content anywhere on their website. Now a new section added to the Helpful Content Update guidance advises: “If you host third-party content on your main site or in your subdomains, understand that such content may be included in site-wide signals we generate, such as the helpfulness of content. For this reason, if that content is largely independent of the main site's purpose or produced without close supervision or the involvement of the primary site, we recommend that it should be blocked from being indexed by Google.” Gary Illyes from Google also posted on LinkedIn that reads: “We've heard (and also noticed) that some sites “rent out” their subdomains or sometimes even subdirectories to third-parties, typically without any oversight over the content that's hosted on those new, generally low quality micro-sites that have nothing to do with the parent site. In fact the micro-sites are rarely ever linked from the parent sites, which don't actually want to endorse these often questionable sites. The only reason the owners of these shady (?) micro-sites rent the sub-spaces is to manipulate search results.” New warnings on attempts to fake updates to pages and faking freshness - Google added this line “Are you changing the date of pages to make them seem fresh when the content has not substantially changed?” under the avoid creating search engine-first content section. I see it all the time where sites will make a couple of changes to their content from years ago, update the date, and re-publish it. This is a common SEO “strategy” that is on Google's radar. So what is Helpful Content update? Google's helpful content update specifically targets “content that seems to have been primarily created for ranking well in search engines rather than to help or inform people.” This algorithm update aims to help searchers find “high-quality content.” Google wants to reward better and more useful content that was written for humans and to help users. Searchers get frustrated when they land on unhelpful web pages that rank well in search because they were written for the purpose of ranking in search engines. This is the type of content you might call “search engine-first content” or “SEO content.” Google's helpful content algorithm aims to downgrade those types of websites while promoting more helpful websites, designed for humans, above search engines. Google said this is an “ongoing effort to reduce low-quality content and make it easier to find content that feels authentic and useful in search.” Google has provided a list of questions you can ask yourself about your content. Read through those questions here, and in an unbiased manner, ask yourself if your content is in sync with this update. You should also read this. Please note if this update has hit you, it can take several months to recover if you do everything right and make changes to your content over time. Here is what Google wrote on this: “If you've noticed a change in traffic you suspect may be related to this system (such as after a publicly-posted ranking update to the system), then you should self-assess your content and fix or remove any that seems unhelpful. Our help page on how to create helpful, reliable people-first content has questions that you can use to self-assess your content to be successful with the helpful content system.”

In this episode, Kris interviews Doron Porat, Director of Infrastructure at Yotpo, and Liran Yogev, Director of Engineering at ZipRecruiter (formerly at Yotpo), about their experiences and strategies in dealing with data modeling at scale.Yotpo has a vast and active data lake, comprising thousands of datasets that are processed by different engines, primarily Apache Spark™. They wanted to provide users with self-service tools for generating and utilizing data with maximum flexibility, but encountered difficulties, including poor standardization, low data reusability, limited data lineage, and unreliable datasets.The team realized that Yotpo's modeling layer, which defines the structure and relationships of the data, needed to be separated from the execution layer, which defines and processes operations on the data.This separation would give programmers better visibility into data pipelines across all execution engines, storage methods, and formats, as well as more governance control for exploration and automation.To address these issues, they developed YODA, an internal tool that combines excellent developer experience, DBT, Databricks, Airflow, Looker and more, with a strong CI/CD and orchestration layer.Yotpo is a B2B, SaaS e-commerce marketing platform that provides businesses with the necessary tools for accurate customer analytics, remarketing, support messaging, and more.ZipRecruiter is a job site that utilizes AI matching to help businesses find the right candidates for their open roles.EPISODE LINKSCurrent 2022 Talk: Next Gen Data Modeling in the Open Data PlatformData Mesh 101Data Mesh Architecture: A Modern Distributed Data ModelWatch the video version of this podcastKris Jenkins' TwitterStreaming Audio Playlist Join the Confluent CommunityLearn more with Kafka tutorials, resources, and guides at Confluent DeveloperLive demo: Intro to Event-Driven Microservices with ConfluentUse PODCAST100 to get an additional $100 of free Confluent Cloud usage (details)

In addition to training sales professionals in workshops, online courses, keynote presentations,and students as an adjunct professor at Brigham Young University-Idaho, Donald C Kelly is the host ofa popular sales podcast called “The Sales Evangelist.” With listeners in over 155 countries andover 3.7 Million+ all-time downloadsIn this episode, Donald walks us through his transition into consulting and then we transition into talking about diversity in sales, selling with insights, running effective outbound motions, and the Social Selling Framework: Connect, Share, Engage. #salesconsultant #salesconsultantpodcast #b2bsales #sellitlikeamangoShow Notes & Time Stamps:[5:08] Walks us through his transition into consulting. Describes his very first clients and what things were like for him in his personal life during this time of his life. “I bet it on myself and haven't looked back since.” - Donald C. Kelly[24:22] Discusses the importance of “Selling with Insights”. Explains the “Dream 100” concept from his book, “Sell It Like a Mango” [29:49] Breaks down his team's seamless outreach workflow whereby they leverage Apollo.io for sourcing data and engaging with prospects all in one platform.[31:46] Explains how they use text messaging at the top of the funnel in their outreach.[36:10] After conducting over 1,000 podcast interviews he shares the most common piece of advice.[39:10] Leveraging LinkedIn to drive sales is an under-leveraged channel so Donald walks us through the ‘Connect, Share, Engage' framework.[53:28] We talk about the importance of diversity in sales. Mentions:https://www.apollo.io/Ultimate Sales Machine (book) - https://www.amazon.com/Ultimate-Sales-Machine-Turbocharge-Relentless/dp/1591842158https://justcall.io/To Rate This Podcast - just click on the starts under the show description in whatever app you're using to listen (not under any specific show). Please also leave it a short review. Even just a sentence helps.Guest Bio:Donald's mission is to evangelize the method of effective selling and motivate sellers of alllevels to DO BIG THINGS!As a former top-performing technology sales professional, who has successfully sold in both thepublic and private sectors, Donald was able to crack the code of helping teams thrive in b2bsales. He is also the author of “Sell It Like A Mango - A New Sellers Guide To Closing MoreDeals”.Donald has designed his training around concrete fundamental principles adaptable by anyseller.He has helped sellers from companies all over the world build confidence in their selling abilitiesand increase revenue as a result. Organizations such as Rock Venture (Quicken Loans),HairClub, VMWare, Consolidated Electrical Distributors LLC. (CEB), Salt Edge, CharterSpectrum, Hibu/The Real Yellow Pages, Yotpo, Citi Group, and New York Life.Along with helping for-profit organizations, Donald has also assisted non-profit firms such asFlorida State Minority Supplier Development Council, The Eastern Minority SupplierDevelopment Council, GEAR UP, and Cal Poly University.Donald has spoken to audiences all across the country and has shared the stage with speakerssuch as Aisha...

On this episode of DTC Pod, Dov joins Blaine & Ramon to talk about the early days at Yotpo, the feature that built Yotpo's growth flywheel, inspiration for Tolstoy, the power of video in conversion, the video infrastructure that needed to be served, the success of founder videos for DTC brands, building out video into web, sms, email, and multi-platform customer journeys, the analytics component for iteration, successful brand adoption, why not all video is created equal, and more. This episode is brought to you by:OpenStore- Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours.Recharge- Visit https://rechargepayments.com/dtcpod to see how over 15,000 commerce brands power their subscriptionsPeel Insights- Visit https://peelinsights.com/dtcpod to uncover actionable data insights to drive your brand's growth Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you. Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter hereFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokDov Kaufmann - Co-founder & CEO of TolstoyRamon Berrios - CEO of Trend.ioBlaine Bolus - Co-Founder of Seated

This episode is brought to you by Yotpo. Miryha says, “there are a lot of brands that have entered the market and have been founded by marketers instead of product designers or innovators. They identify a consumer pain point and decide they are going to enter the market and solve that problem." She continues, “but in reality, all they have is a great marketing angle and a product that ultimately doesn't deliver. It's attributed to them not having the infrastructure and the design team and the quality teams, et cetera, et cetera, who know how to make that type of product. At Wacoal, we own the entire process.” Today we interview Miryha Fantegrossi, SVP of Merchandising and Design for Wacoal America. Wacoal is a premium bra brand that believes that wearing the right bra can change a woman's look and her outlook. Fit, quality, comfort and craftsmanship are what we know them for. We have a lively discussion about the origins of Wacoal, why she loves the industry, the design process at Wacoal, and how they are partnering with Susan G. Komen® for a Fit for the Cure where they already donated millions for a breast cancer cure. Please visit their site for more info on how you can help with the cure for breast cancer. Topics include: * Miryha's gratefulness for her first internship and for her current role at Wacoal * Why she loves the industry * The Wacoal Origin story * The secret to the Wacoal longevity * How their fit consultants work with retail sales people * Why having their own manufacturing is a competitive advantage * The Wacoal “Aha Moment” * The Wacoal design process breakdown and why their designers are both creative and technical * The Size & Shape equation and why it is so crucial to success * How they make products that will last * Where to begin on the Wacoal journey * And more… Join Ramon Vela and Miryha Fantegrossi as we break down the inside story of Wacoal America on The Story of a Brand. For more on Wacoal, visit: https://www.wacoal-america.com/ Subscribe and listen to the podcast on all major apps. Simply search for “The Story of a Brand,” or click here to listen on your favorite podcast player: Listen now. * This episode is brought to you by Yotpo. Rising acquisition costs and the return to in-store shopping have eCommerce marketers double-clicking on their retention strategy. Now more than ever, brands need to focus on lifetime value. Yotpo is proud to announce Yotpo Subscriptions on Shopify, making retention easy and affordable for growing brands. Take 8 minutes or fewer to add a recurring revenue channel to your business. Download Yotpo Subscriptions from the Shopify App Store today https://apps.shopify.com/yotpo-subscription

This episode is brought to you by Yotpo.     Adam says, “And that's really what this entire platform is all about. Yes, we're always going to be focused on taste and texture, cause that's the most important thing. A lot of brands choose to focus on macronutrients. I believe macros are incredibly important. But what we believe here at CanDo is it's got to taste great.” He stresses, “We are sticklers on taste. We are sticklers on texture. We are sticklers on ingredients and we, if we can make it taste good and it's a little better for you, it's a win-win for everybody.” Today we talked with Adam Bremen, Founder of Keto Krisp by CanDo. CanDo (makers of Keto Krisp) is driven by a mission to inspire and empower a community of doers, dreamers and believers to live a healthier, more-fulfilling lifestyle, every day. They make gluten-free, low carb, low sugar, Keto Krisp keto bars that are a delicious blend of healthy fat, protein, and energy to fuel your day. We have a lively discussion about life, challenges, overcoming obstacles, great tasting keto bars and the true mission of CanDo. Topics include: * His gratefulness for his family * Why everyone has a CanDo story * For Adam, love is at the center * How their focus is on taste and texture * The origin story / his story * How they got in their first retailer * Why you have to be an advocate for the things you care about * Why this is a platform for sharing the CanDo philosophy * Why they are a consumer focused company first, a product company, second * And more… Join Ramon Vela, as we break down the inside story of Keto Krisp by CanDo, on The Story of a Brand. For more on Keto Krisp by CanDo, visit: https://tastecando.com/ Subscribe and listen to the podcast on all major apps. Simply search for “The Story of a Brand,” or click here to listen to your favorite podcast player: Listen now. * This episode is brought to you by Yotpo. Rising acquisition costs and the return to in-store shopping have eCommerce marketers double-clicking on their retention strategy. Now more than ever, brands need to focus on lifetime value. Yotpo is proud to announce Yotpo Subscriptions on Shopify, making retention easy and affordable for growing brands. Take 8 minutes or fewer to add a recurring revenue channel to your business. Download Yotpo Subscriptions from the Shopify App Store today https://apps.shopify.com/yotpo-subscription

This episode is brought to you by Yotpo.   In today's episode, we interview Jessica Pelligra, Senior Vice-President of Marketing at Levitate Foundry. Levitate foundry is an e-commerce agency. They are the largest female founded Shopify partner agency and provide end-to-end digital marketing across vast industries. Although Levitate Foundry works with lots of companies, their sweet spot are direct -to-consumer brands where they do everything from new brand launch, media buying, growth consulting, lifestyle marketing, organic search and social, design, and more. In our conversation, we discuss everything from gratefulness to list growth, giveaways, videos and most critically, what brands can do right now (holiday season) and what strategies work all year round to grow the business. This episode is spilling over with amazing insights with some incredible detail instructions, including: * Her gratefulness towards Steph Liu for getting her back in the game * Paid media and why you have to stay nimble * How platform changes are affecting paid media strategies * List growth initiative for holidays and all year around * What offers work best? * How and why you should add a VIP offer * Video strategies and why people are prone to spend after watching videos * Using giveaways * Knowing what your BFCM offer is early on Note: Jessica shares detailed slides during the episode. If you'd like a copy of these slides, go to https://levitatefoundry.com/consult/ and mention Ramon Vela. Join Ramon Vela and Jessica Pelligra, as we break down the inside story of Levitate Foundry, on The Story of a Brand. For more on Levitate Foundry, visit: https://levitatefoundry.com/ Subscribe and listen to the podcast on all major apps. Simply search for “The Story of a Brand,” or click here to listen on your favorite podcast player. * This episode is brought to you by Yotpo. Rising acquisition costs and the return to in-store shopping have eCommerce marketers double-clicking on their retention strategy. Now more than ever, brands need to focus on lifetime value. Yotpo is proud to announce Yotpo Subscriptions on Shopify, making retention easy and affordable for growing brands. Take 8 minutes or less to add a recurring revenue channel to your business. Download Yotpo Subscriptions from the Shopify App Store today https://apps.shopify.com/yotpo-subscription

This episode is brought to you by Yotpo.   “We noticed a trend that commerce was moving from search to social. Meaning, people were buying more and more off, scrolling through Instagram and watching YouTube. And so we asked ourselves, if this trend holds true, then how do we enable every single brand, no matter how small or big they are, no matter where they are in the world, to drive revenue and performance via micro influencers, influencers, celebrities on YouTube, Instagram, and the whole creator economy. That's how Affable.ai was born.”   In today's episode, we interview Nisarg Shah, Co-founder & CEO at Affable.ai. The Affable.ai platform allows brands to discover, engage and measure social media influencers through artificial intelligence algorithms that profile influencers and their audience across social media such as Instagram, YouTube, twitter, Facebook, etc.   We discussed everything from trends in the market, being a Saas entrepreneur, best practices in influencer marketing, how the Affable.ai platform works for brands, and more.   * The gratefulness he feels for his team * The origin story of Affable * Trend #1 - Why commerce is moving from search to social * What will brands need to support new trends in ecommerce * Nsarg's eureka moment * Trend #2 - Why brands are thinking of influencers as affiliates * Why more and more of brand's marketing spend is going toward influencer channels * Why influencers signify trust * The Four Influencer Marketing Best Practices brands should implement * The features of the Affable.ai platform * Future plans   Join Ramon Vela and Nisarg Shah, as we break down the inside story of Affable.ai on The Story of a Brand.   For more on Affable.ai, visit: https://www.affable.ai/    Subscribe and listen to the podcast on all major apps. Simply search for “The Story of a Brand,” or click here to listen on your favorite podcast player.   *   This episode is brought to you by Yotpo.   Rising acquisition costs and the return to in-store shopping have eCommerce marketers double-clicking on their retention strategy.   Now more than ever, brands need to focus on lifetime value. Yotpo is proud to announce Yotpo Subscriptions on Shopify, making retention easy and affordable for growing brands.   Take 8 minutes or less to add a recurring revenue channel to your business.   Download Yotpo Subscriptions from the Shopify App Store today https://apps.shopify.com/yotpo-subscription 

This episode is brought to you by Yotpo.   Ty and Jesse say, “We started with flowers, so we ship flowers nationwide. And, we focus on really the simplicity and the heart behind sending a gift, the gesture of it. We are planning on launching other non-perishable gifting products later this year, which is really exciting. It's been so fun to see how, how our product resonates with our consumer and really focusing on how can we foster authentic connections and help people feel seen, known, and loved through our products. That's the mission of it.”   Today we talked with Ty Hiss and Jesse Hiss, Co-founders at Fresh Sends. Fresh Sends is building a go-to gifting brand that delivers products you and your recipient will love with an experience that's unmatched. They've renamed gifting, and it's called sending.   We discussed topics from becoming entrepreneurs to building a go-to-gifting brand, and the lessons learned along the way. Topics include:   * Their gratefulness towards their family and the support given in their entrepreneurial journey * Why they started the brand? * Why the business took off right away * Why it's important to them that the brand stands for something * Lesson #1 - You never know who you meet in college * Lesson #2 - Don't get trapped in analysis paralysis * Their mission of helping people feel seen, heard, and loved * Why their partnerships are so important to them * The tremendous opportunity in business-to-business * Advice for entrepreneurs including play the long game, don't overthink things, and don't be afraid to ask for help * Their goal of buying flowers in 5 clicks or less * Review of current and future products * And more…   Join Ramon Vela, Ty Hiss and Jesse Hiss as we break down the inside story of Fresh Sends, on The Story of a Brand.   For more on Fresh Sends, visit: https://freshsends.com/    Subscribe and listen to the podcast on all major apps. Simply search for “The Story of a Brand,” or click here to listen on your favorite podcast player: Listen now.   *   This episode is brought to you by Yotpo.   Rising acquisition costs and the return to in-store shopping have eCommerce marketers double-clicking on their retention strategy.   Now more than ever, brands need to focus on lifetime value. Yotpo is proud to announce Yotpo Subscriptions on Shopify, making retention easy and affordable for growing brands.   Take 8 minutes or less to add a recurring revenue channel to your business.   Download Yotpo Subscriptions from the Shopify App Store today https://apps.shopify.com/yotpo-subscription 

This episode is brought to you by Yotpo.   Camille and Levi say, “What does it do for the individual? What is the problem we solving? When we first started talking to chemists, they would say don't put so much energy and effort into your formula, because people only stick to a skincare routine for about six months, and then they jump. And we were like, why? It's because they are paying for something they're not getting, so they move on looking for something better.”   They go on to say, “We think, if you focus your energy on solving a genuine problem, then why would customers go anywhere else?   Today we talked with Camille Chulick and Levi Chulick, Founders of Averr Aglow. Averr Aglow is a brand that offers natural skin care products to help achieve clear, nourished, and radiant skin by using the best ingredients, vitamins, and minerals..   We discussed topics from becoming entrepreneurs to building a skincare brand, and the lessons learned. Topics include:   * Why they are grateful for their parents * What they would if they had kids * An overview of Averr Aglow * Why they look for patterns of success in business and you should too * Why they think you should bet on yourself * If you want to be an entrepreneur, combine a problem to solve and passion * How their research led them to more than just a product business * How Acne works * Where they find their ingredients * Why they prefer the term “healthy aging” versus Anti-aging * Why people jump from skincare to skincare routine and what they do differently * A review of their products   Join Ramon Vela, Camille Chulick and Levi Chulick as we break down the inside story of Averr Aglow, on The Story of a Brand.   For more on Averr Aglow, visit: https://averraglow.com/    Subscribe and listen to the podcast on all major apps. Simply search for “The Story of a Brand,” or click here to listen on your favorite podcast player.   *   This episode is brought to you by Yotpo.   Rising acquisition costs and the return to in-store shopping have eCommerce marketers double-clicking on their retention strategy.   Now more than ever, brands need to focus on lifetime value. Yotpo is proud to announce Yotpo Subscriptions on Shopify, making retention easy and affordable for growing brands.   Take 8 minutes or less to add a recurring revenue channel to your business.   Download Yotpo Subscriptions from the Shopify App Store today https://apps.shopify.com/yotpo-subscription 

This episode is brought to you by Yotpo.   Sandro says, “A lot of what I'd seen in the grocery aisles were Asian-inspired beverages I loved from childhood, but they filled these beverages with a lot of sugar preservatives. And the labels hadn't been updated in 20 or 30 years. These were beverages I couldn't drink anymore, because I'd learned more about health and wellness and the impact of a high-sugar diet on your health, but they were still flavors that I wanted to like experience in my life.”   Today we talked with Sandro Roco, Founder and CEO of Sanzo. Sanzo is the first Asian-inspired sparkling water brand with real fruit flavors and no added sugar. Their vision is to create a bridge between traditional Asian flavors and modern taste. We discussed so many topics, from the product to building a consumer packaged goods brand, and the lessons he learned from his previous startup, including:   * Reflections on their 3rd year anniversary * Grateful for a job at an early startup and the experience and trust he received * Learning from other entrepreneurs with more experience * How he invests in and develops employees in a growing startup * Why culture building is part of employee development * A 360 overview of the brand * Why Sanzo is a manifestation of his own self-actualization journey * The uniqueness of the Sanzo beverage * Why Sanzo is really about representation * Why there hasn't be a brand like Sanzo before * The value of attractive packaging for the consumer and retailer * The secret of Sanzo's early success with retailers * What's something about Sanzo that consumers don't know * Why legacy is so important for Sandro * The simple elegance of their ingredients: real fruit and sparkling water * A walk through the Sanzo flavors * Inspiration for aspiring food and beverage entrepreneurs   Join Ramon Vela and Sandro Roco as we break down the inside story of Sanzo, on The Story of a Brand.   For more on Sanzo, visit: https://drinksanzo.com/    Subscribe and Listen to the podcast on all major apps. Simply search for “The Story of a Brand,” or click here to listen to your favorite podcast player: Listen now.   *   This episode is brought to you by Yotpo.   Rising acquisition costs and the return to in-store shopping have eCommerce marketers double-clicking on their retention strategy.   Now more than ever, brands need to focus on lifetime value. Yotpo is proud to announce Yotpo Subscriptions on Shopify, making retention easy and affordable for growing brands.   Take 8 minutes or fewer to add a recurring revenue channel to your business.   Download Yotpo Subscriptions from the Shopify App Store today https://apps.shopify.com/yotpo-subscription 

This episode is brought to you by Yotpo.   Clay Alexander says, “I feel like all majorly successful entrepreneurs would not be where they are without help along the way. It's just not possible. You need advice and guidance. When I was building Ember, and Ember is now one of the fastest growing companies in the world, it was just an idea in my head. I was running up against brick wall after brick wall of like, wait a minute, how do I get past this hurdle?”   Today's episode is a roller coaster ride-like discussion of how Clay Alexander, Founder & CEO of Ember Technologies, grew Ember from zero to over $100 million in revenues in less than five years. The interview encompasses hard-won entrepreneurial lessons and a guided tour of why the Ember products are so beloved.   19:08 - Clay's gratefulness for his mentor, Norman Kahn 23:22 - Successful entrepreneurs' network to find the help they need 26:26 - Founders must realize their strengths and weaknesses 27:57 - How to use networking to attract influencers and celebrities to your mission 32:14 - Clay's trade secret: always involve family 34:21 - The amazing results of direct mail 36:08 - Inspired by Beats by Dre 38:42 - Getting the designer of Beats by Dre to work with Ember 40:45 - Product invention - It all started with scrambled eggs 45:03 - Bootstrapping a software & hardware product takes millions 46:05 - How he raised Ember's first Series A funds 47:26 - Formula for making a new product cool 49:52 - How to identify a market and product opportunity 53:26 - How Clay and team got into Starbucks 58:43 - The single biggest needle mover for Ember and any brand 1:01:12 - How to hire and interview at a fast-growing consumer brand 1:03:05 - Your job as a founder during the hiring process 1:06:09 - Learn to pull back as a founder and trust the people you hire 1:08:34 - Using the Ember Temperature Control technology in healthcare to save lives 1:14:49 - The words first warming baby bottle 1:20:02 - The big Ember value proposition 1:21:47 - Ember: So simple your grandmother could work it   Join Ramon Vela and Clay Alexander as they break down the inside story on The Story of a Brand.   For more on Ember Technologies, visit: https://ember.com/    Subscribe and listen to the podcast on all major apps. Simply search for “The Story of a Brand,” or click here to listen on your favorite podcast player: Listen now.   *   This episode is brought to you by Yotpo.   Rising acquisition costs and the return to in-store shopping have eCommerce marketers double-clicking on their retention strategy.   Now more than ever, brands need to focus on lifetime value. Yotpo is proud to announce Yotpo Subscriptions on Shopify, making retention easy and affordable for growing brands.   Take 8 minutes or less to add a recurring revenue channel to your business.   Download Yotpo Subscriptions from the Shopify App Store today https://apps.shopify.com/yotpo-subscription 

This episode is brought to you by Yotpo.   Shouldn't a breast pump be as elegant as an iPhone and quiet as a Prius? This questions both angered Samantha and motivated her. She also thought, “why hadn't someone already invented this?”   For the unfamiliar, breast pumps are loud and bulky. It basically forces women to hide if they're lucky in a lactation room, but more often in a bathroom or a supply closet.   Samantha explains, “there is a tell - tell noise that it makes. They are essentially a hard plastic funnel connected to a baby bottle that hangs off the breast.” And she reminds us, "it's based on technology that was used for dairy cows that is decades old."   In today's episode, we interview Samantha Rudolph, Co-founder and CEO of Babyation. Babyation creates a space where women can navigate breastfeeding and pumping with care, support, and products designed for their holistic needs. The pumps feature sound reduction, data logging, mobile device integration, and breast shields.   We have discussed topic such as   * Grateful for an early review from a customer which helped in validating her 6 years of hard work and dedication in bringing the product to market * How the little things in business help validate the purpose of the brand. * What does Babyation do? * The pressures, stigma, and prejudices that mothers face in our society * Why the lack of innovation for breast pumps? * Why no one has created this before? * How did this product actually come into the market? * Advice for entrepreneurs * What's better a software or hardware business * How the app works and why it's so cool * The special features of the Babyation products? * Innovation: You can lie down when you use the breast pump! * What did other breast pumps fail to do? * The ultimate result of Babyation: liberating women * Their give back program   Join Ramon Vela and Samantha Rudolph as they break down the inside story on The Story of a Brand.   For more on Babyation, visit: https://babyation.com/    Subscribe and Listen to the podcast on all major apps. Simply search for “The Story of a Brand,” or click here to listen on your favorite podcast player: Listen now.   *   This episode is brought to you by Yotpo.   Rising acquisition costs and the return to in-store shopping have eCommerce marketers double-clicking on their retention strategy.   Now more than ever, brands need to focus on lifetime value. Yotpo is proud to announce Yotpo Subscriptions on Shopify, making retention easy and affordable for growing brands.   Take 8 minutes or less to add a recurring revenue channel to your business.   Download Yotpo Subscriptions from the Shopify App Store today https://apps.shopify.com/yotpo-subscription 

This episode is brought to you by Yotpo.   As Mukurima Muriuki says, “as long as you have the willpower and then you get the opportunity, then you can always make your dreams come true.”   Farming is a noble profession, but unfortunately, many farmers who grow the coffee that we so much enjoy do not get fairly compensated. As Mukurima contends, this is really shameful in our society that the people who are feeding us are not getting enough simply because they don't have enough power and opportunity in our society.   In today's episode Mukurima Muriuki, Co-founder of African Coffee Club. African Coffee Club is a renowned coffee brand, ensuring that coffee farmers in Africa get their fair share of the profits. This brand's focus isn't ensuring optimal profits, instead, they are working to develop a system where the farmers can get fairly paid for their services.   In our interview, we discussed many topics: * Grateful to Country America, how this country is providing opportunity to immigrants, so that can pursue their dream. * How a single crop of coffee generates millions of revenue worldwide. * Why African Coffee Club brand was established? * History behind coffee production and how they striving to overcome the challenges rooted in norms and values of the society. * What happens in a traditional auction process and how African Coffee Club changed the system for farmer's good * How people's behavior and philosophy about coffee has changed over the years. * How buying African Coffee Club can directly help the farmers. * How every region of Africa produces coffee with different flavors. * How this brand helps the children of farmers in Africa find their future purpose in life. * The best products African Coffee Club * The meaning behind the name ‘Kenya' * The gift sets and how they contain coffees from 8 different regions * How you can choose coffees based on morning, afternoon or evening time. * The perks of being a subscriber * Future vision of the brand. * Message for women listeners   Join Ramon Vela and Mukurima Muriuki as they break down the inside story on The Story of a Brand.   For more on African Coffee Club, visit: https://www.africancoffeeclub.com/    Subscribe and Listen to the podcast on all major apps. Simply search for “The Story of a Brand,” or click here to listen on your favorite podcast player: Listen now.   *   This episode is brought to you by Yotpo.   Rising acquisition costs and the return to in-store shopping have eCommerce marketers double-clicking on their retention strategy.   Now more than ever, brands need to focus on lifetime value. Yotpo is proud to announce Yotpo Subscriptions on Shopify, making retention easy and affordable for growing brands.   Take 8 minutes or less to add a recurring revenue channel to your business.   Download Yotpo Subscriptions from the Shopify App Store today https://apps.shopify.com/yotpo-subscription 

This episode is brought to you by Yotpo.   Chris Salgardo says, “So for me, it started with creating the right formulas, creating a packaging journey that would make it easy for him and picking the right partners, where he can find the product, his proximity is important. And then just making sure that these products are gonna deliver.”   In today's interview, we talk to Chris Salgardo, Founder & CEO of ATWATER. ATWATER avoids harsh, abrasive treatments by making products that are clean, non-toxic formulas with powerful active ingredients that promote healthier skin day after day.   ATWATER also meets clean beauty standards in formulations, the skincare products are fragrance-free, and the brand is made in the USA from globally sourced materials.   In this episode, we discuss a wide range of topics. We discuss: * His gratitude for a mentor that changed his life * The Catalyst for starting ATWATER * Why the concept of putting customers at the center and not products have served him well in his career * Why brightening is at the foundation of ATWATER formulations * Advice for entrepreneurs like why this is the hardest gig of his life, staying focused, and why there are no free lunches * Product line overview * How to use the products * Future products and where to buy   Join Ramon Vela and Chris Salgardo as they break down the inside story on The Story of a Brand.   For more on ATWATER, visit: https://www.atwaterskin.com/    Subscribe and Listen to the podcast on all major apps. Simply search for “The Story of a Brand,” or click here to listen on your favorite podcast player: Listen now.   *   This episode is brought to you by Yotpo.   Rising acquisition costs and the return to in-store shopping have eCommerce marketers double-clicking on their retention strategy.   Now more than ever, brands need to focus on lifetime value. Yotpo is proud to announce Yotpo Subscriptions on Shopify, making retention easy and affordable for growing brands.   Take 8 minutes or less to add a recurring revenue channel to your business.   Download Yotpo Subscriptions from the Shopify App Store today https://apps.shopify.com/yotpo-subscription