Podcast appearances and mentions of annie mckee

Ask yourself this: would you want to work for you? If you answered no or maybe, keep listening! To help you become a magnetic and influential leader that makes people stay, Kirk Behrendt brings back Miranda Beeson, ACT's director of education, to share four key elements to building a great, loyal team that never wants to leave. To learn how to be a leader that people want to follow, listen to Episode 854 of The Best Practices Show!Learn More About Miranda:Send Miranda an email: miranda@actdental.com Follow Miranda on ACT's Instagram: https://www.instagram.com/actdentalSend Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT's BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT's BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT's To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 854: https://www.youtube.com/@actdental/videosRegister for ACT's To The Top Study Club (April 11, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-april-11-2025-ttt-study-club-tickets-1012966789937Register for ACT's To The Top Study Club (July 25, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-july-25-2025-ttt-study-club-tickets-1205497959849Read Traction by Gino Wickman: https://benbellabooks.com/shop/tractionRead Primal Leadership by Daniel Goleman, Richard E. Boyatzis, and Annie McKee:

Author and professor Richard Boyatzis joins me on the Embodiment Coaching Podcast to discuss the deeper aspects of leadership, including why management isn't just about IQ or competencies. We dive into topics like emotional contagion, the work of Daniel Goleman, why traditional leadership training often fails, and the role of neuroscience in leadership. Richard shares insights on stress, renewal movements, play, hope, and what truly drives lasting change—whether in sobriety, weight loss, or overcoming narcissism. With his wealth of experience, this conversation is filled with wisdom and practical advice for anyone interested in leadership and personal transformation. We're resharing this episode because it's one of our best, and packed with timeless insights on embodiment that are still relevant today. If you missed it the first time, we think you'll love it. Learn more about Richard & connect with him here: https://www.facebook.com/richard.boyatzis ------------------------------------------------------------------------------------------------ Richard E. Boyatzis is Distinguished University Professor of Case Western Reserve University, Departments of Organizational Behavior, Psychology, and Cognitive Science. He graduated from MIT and Harvard. He has authored more than 200 articles and 9 books on leadership, competencies, emotional intelligence, competency development, coaching, neuroscience and management education, including the international best-seller, Primal Leadership with Daniel Goleman and Annie McKee and the recent Helping People Change with Melvin Smith and Ellen Van Oosten. His Coursera MOOCs have over a million enrolled.  To access a free copy of his recent paper on quality of relationships: Boyatzis, R.E., & Rochford, K. (2020). Relational climate in the workplace: Dimensions, measurement and validation. Frontiers in Psychology. 11(article 85). https://doi.org/10.3389/fpsyg.2020.00085 Check out his FREE online course, Inspiring Leadership through Emotional Intelligence ------------------------------------------------------------------------------------------------ Check out our YouTube channel for more coaching tips and our Podcast channel for full episode videos Uplevel your coaching with a free copy of Mark's latest eBook, The Top 12 Embodiment Coaching Techniques  Join Mark for those juicy in-person workshops and events Fancy some free coaching demo sessions with Mark?  Connect with Mark Walsh on Instagram  --------------------------------------------------------- As a thanks for being a loyal listener, we're sharing a cheeky discount code for $100 OFF our most popular Certification of Embodiment Coaching course:  CEC100PODCAST More info here: https://embodimentunlimited.com/cec/

A great practice culture doesn't just happen — it all starts with leadership. But what does it mean to be a strong leader? Who can become one? How do you do it? To answer these questions, Kirk Behrendt brings back Miranda Beeson and Adriana Booth, two of ACT's amazing coaches, so you can improve your practice culture and enjoy being at work. When leaders get better, practices get better! To become the leader you deserve to be, listen to Episode 746 of The Best Practices Show!Learn More About Miranda & Adriana:Send Miranda an email: miranda@actdental.com Follow Miranda on ACT's Instagram: https://www.instagram.com/actdentalSend Adriana an email: adriana@actdental.com Join Adriana on Facebook: https://www.facebook.com/adriana.boothFollow Adriana on Instagram: https://www.instagram.com/adrimariebSend Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT's To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the entire webinar here: https://www.actdental.com/115Watch the video version of Episode 746: https://www.youtube.com/@actdental/videosRead The Work of Leaders by Julie Straw, Mark Scullard, Susie Kukkonen,, and Barry Davis: https://bookshop.org/p/books/the-work-of-leaders-julie-straw/11221614?ean=9781118636534Read Primal Leadership by Daniel Goleman, Richard E. Boyatzis, and Annie McKee: https://bookshop.org/p/books/primal-leadership-unleashing-the-power-of-emotional-intelligence-richard-e-boyatzis/9050044?ean=9781422168035Read Difficult Conversations Don't Have to Be Difficult by Amy P....

Durch emotionale Führung wurden in der Wirtschaftswelt unvorstellbare Kehrtwenden eingeleitet. Unternehmen, die kurz vor der Insolvenz standen, entwickelten sich durch diesen neuen Ansatz in der Führungsebene zu höchst profitablen Unternehmen. Warum sollte emotionale Führung nicht auch auf der Baustelle funktionieren? Warum sollte es nicht möglich sein, konfrontative Verhältnisse in lösungsorientierte, harmonische und sich gegenseitig befruchtende Systeme zu überführen? Ich bin ein hoffnungsloser Optimist und halte das auf jeden Fall für möglich. Wichtig ist, der richtige systemische Ansatz, der Wunsch aller Beteiligten nach einer Veränderung und natürlich die Einsicht darüber, dass Zusammenarbeit und ein Miteinander letztendlich für alle Beteiligten den größten Mehrwert bieten. Und gerade der Ansatz im Buch „Emotionale Führung“ von Daniel Goleman, Richard Boyatzis und Annie McKee eignet sich hervorragend dafür, Führung auf der Baustelle zu übernehmen und dort im Projektteam Kooperation zu erzeugen. Ungeachtet dessen, ob du eine offizielle Führungsposition in diesem Projektteam innehältst oder nicht. Beim Thema Führung denkt man in erster Linie an Führungskräfte, die ihre Führungsautorität kraft ihres Amtes bekommen haben. Für diese Personen sind die ganzen Führungsratgeber natürlich gemacht. Die darin beschriebenen Prinzipien und Ansätze sind jedoch weit über die Grenzen dieser Positionen hinaus gültig. Im heutigen Podcast möchte ich mich um den systemischen Ansatz dazu kümmern. Abgeleitet aus den Prinzipien der emotionalen Führung, zeige ich dir, wie jeder die sechs Führungsstile einsetzen kann und welche Fähigkeiten es dafür braucht. Du wirst sehen, wie du dieses Führungsmodell geschickt modifiziert verwenden kannst, um Kooperation auf der Baustelle herbeizuführen. Du kannst schon gespannt sein, was du aus dem Thema Führung für die Herbeiführung von Kooperation auf der Baustelle lernen kannst. Herzlichst, Dein Stefan Ufertinger - Vernetze dich gerne mit mir auf [LinkedIn](https://www.linkedin.com/in/stefan-ufertinger/) - Oder melde dich zum kostenlosen [Newsletter](https://stefanufertinger.com/) - Hier erreichst du meine [Abteilung der AFRY](https://afry.com/de-at/kompetenz/bauwirtschaft?page=3488) - Oder schreib mir: contact@stefanufertinger.com

O humor do líder explica o resultado da equipe. Eu sei, parece frase de efeito. Mas é pesquisa científica, publicada na revista de Harvard (Daniel Goleman, R. Boyatszis e Annie McKee). Existe algo que os pesquisadores chamam de "contágio de humor". Você assume o humor da pessoa com quem se relaciona. Antes, achavam que isso influenciava no clima. Só que descobriram que isso influencia no caixa da empresa também. Chefes grosseiros quebram negócios. Quando você convive com um líder irado, negativo, punitivo, sua criatividade vai embora e sua disposição para superar obstáculos também. Então, quando um obstáculo surge (e eles sempre surgem), ninguém resolve o problema e o problema resolve com todos. É o fim. Mas, quando você convive com um líder inspirador, empático e com autocontrole, você tem coragem, criatividade e disposição. O obstáculo parece feito para ser superado. E é . Você, sua equipe e o negócio saem maiores da tempestade. Não estou dizendo que você precisa ser só sorriso o tempo todo. Ninguém quer um bobo da corte liderando a equipe. Seu humor deve acompanhar a realidade. Mas sua leitura da realidade precisa ter pitadas de otimismo. Isso vai manter a esperança e a força da equipe. Com o tempo, tudo se tornará melhor. Ontem foi um dia feliz. Eu chamei a atenção da equipe de marketing. Aí, a diretora falou no grupo, na frente de todo mundo, que eu estava errado. Ela tinha razão. E eu achei bom. Porque percebi que consegui criar uma cultura em que as pessoas têm coragem de chegar no chefe e dizer: baixa a bola que você tá errado. Diante de um líder punitivo, as pessoas se calam e deixam a vaca ir para o brejo. Por fim, eu não sei que projeto você tem liderado, mas saiba: seu humor explicará seu resultado. Samer Agi

O humor do líder explica o resultado da equipe. Eu sei, parece frase de efeito. Mas é pesquisa científica, publicada na revista de Harvard (Daniel Goleman, R. Boyatszis e Annie McKee). Existe algo que os pesquisadores chamam de "contágio de humor". Você assume o humor da pessoa com quem se relaciona. Antes, achavam que isso influenciava no clima. Só que descobriram que isso influencia no caixa da empresa também. Chefes grosseiros quebram negócios. Quando você convive com um líder irado, negativo, punitivo, sua criatividade vai embora e sua disposição para superar obstáculos também. Então, quando um obstáculo surge (e eles sempre surgem), ninguém resolve o problema e o problema resolve com todos. É o fim. Mas, quando você convive com um líder inspirador, empático e com autocontrole, você tem coragem, criatividade e disposição. O obstáculo parece feito para ser superado. E é . Você, sua equipe e o negócio saem maiores da tempestade. Não estou dizendo que você precisa ser só sorriso o tempo todo. Ninguém quer um bobo da corte liderando a equipe. Seu humor deve acompanhar a realidade. Mas sua leitura da realidade precisa ter pitadas de otimismo. Isso vai manter a esperança e a força da equipe. Com o tempo, tudo se tornará melhor. Ontem foi um dia feliz. Eu chamei a atenção da equipe de marketing. Aí, a diretora falou no grupo, na frente de todo mundo, que eu estava errado. Ela tinha razão. E eu achei bom. Porque percebi que consegui criar uma cultura em que as pessoas têm coragem de chegar no chefe e dizer: baixa a bola que você tá errado. Diante de um líder punitivo, as pessoas se calam e deixam a vaca ir para o brejo. Por fim, eu não sei que projeto você tem liderado, mas saiba: seu humor explicará seu resultado. Samer Agi

Going deeper into their exploration of different leadership styles, and inspired by this article on the MindTools blog, Pilar and Tim look at the Emotional Leadership Theory pioneered by Daniel Goleman, Richard Boyatzis and Annie McKee. It ends up being another therapy session in the café as Pilar and Tim talk about their own preferences, strengths and weaknesses. 02:30 mins We step through the six styles of Emotional Leadership: Visionary (come with me), Coaching (try this), Affiliative (people come first), Democratic (what do you think?), Pacesetting (do as I do, now!), and Commanding (do what I tell you). 4:10 Tim likes that Emotional Leadership theory gives us permission to change styles to match the circumstances. 5:10 This theory is really about our connection to our team and the emotional impact of our behaviour on our team members. 6:40 Pilar thinks when people point to a "leadership crisis" it is code for wanting more visionary leadership. But as she points out, visionary is just one style among six. It doesn't work in all situations. 8:10 Applying the wrong leadership style can create an emotional or cultural debt which is hard to undo. So it's important that leaders think about the style they are using and it's impact on the team. 9:15 Tim feels drawn to the Coaching and Affiliative styles. He'd like to be better at the Democratic. Pilar feels the Democratic style of leadership is essential to integrating the team goals and output with the need to support individuals within the team. 13:25 The Coaching style has long timelines which can be great for helping people who are trying to change. 16:40 Tim diverts to a long rant about the visionary leadership style with particular focus on Adam Neumann at WeWork. Visionary leaders and their followers can get swept away with big plans and future goals and lose touch with the messy reality of right now. Pilar reminds us of a similar situation at Basecamp where visionary leadership lead to a big cultural mismatch within the company. The founders chose a hard reset via the Commanding style to regain control and lost a third of their staff in the process. 20:40 Pilar is comfortable in the Pacesetting leadership style. In particular she relates to the danger of jumping in to fix things instead of having the conversation with the person. She remembers switching from Democratic to Command when the more collaborative style hasn't worked. And she is strong at Affiliative leadership - although counterintuitively, she's also found that sometimes friction might improve the quality of the work. 23:50 Tim goes to Commanding leader when he's insecure or scared. And Pacesetting when he's stressed. Pacesetting can lead to burnout but for Tim it can also be symptomatic of it. 26:20 Pilar and Tim reflect on how therapeutic they are finding these discussions of styles and their own patterns. What about you, dear listener? What emotional leadership styles work best for you? We'd love to hear from you! Get in touch through our Contact Form https://managementcafepodcast.com/contact/ 

In this episode of the Business Legacy Podcast, we delve into the insightful book Primal Leadership and its impact on our understanding of leadership. Co-authored by Daniel Goleman, Richard Boyatzis, and Annie McKee, this book explores the concept of emotional intelligence and its significance in effective leadership. It takes us on a journey through the six different leadership styles, each possessing unique characteristics and effects. As a young leader, I grappled with defining my own leadership style, and this book served as a guiding light, helping me unravel the various styles and contemplate the kind of leader I aspired to be.   Topics covered in this Episode: The concept of emotional intelligence and its impact on effective leadership The different leadership styles visionary, coaching, affiliative, democratic, pace-setting, and commanding leadership. The effectiveness of each style depends on the organization's culture, the nature of the task, and individual capabilities.   Resources: Primal Leadership : Realizing the Power of Emotional Intelligence  By: Arthur Morey, Daniel Goleman, Richard Boyatzis, Annie McJKee   Connect with Paul Website: https://innovativewealth.com/Instagram: https://businesslegacypodcast.com/ Episodes mentioned in the Podcast: What is your relationship with Risk? From High School Dropout to Oxford: Dr. Pradeep Kumar Sacitharan's Journey To Entrepreneurial Success Growth, Persistence & Perseverance w/ Mike Molinet: How to Achieve Success    

“When you create relationships where people feel listened to, cared for, a part of something, and they feel like they belong, you're doing something really human. And that's where we unleash our talent.”In this episode, I talk to Dr. Richard Boyatzis, one of the world's leading experts in leadership development and emotional intelligence. A senior executive I was working with in 2008 handed out the book “Primal Leadership” to his entire executive leadership team. We then facilitated discussions about emotional intelligence and leadership that greatly impacted leadership expectations and ultimately the culture of the company.I am thrilled to have one of the co-authors of that book with me today to discuss not only the topic of emotional intelligence, but also leadership development, the importance of emotional intelligence and leadership, and how leaders can help people change through the power of coaching.  We talk about his latest book, “Helping People Change: Coaching With Compassion for Lifelong Learning and Growth” and how trying to “fix” people is a faulty goal. Great leaders are also great coaches, and we discuss how leaders can become better at coaching others.There are too many gems of wisdom in this episode to describe. If you are seeking to increase your overall leadership effectiveness, you won't want to miss this episode.In this episode:Richard's journey from astronautics to his role todayCoaching people to be open to learning and changeGood intentions don't mean effective changePaying attention to the quality of your relationships as a leaderThe importance of a shared sense of purposePower Presence Academy: Practical Wisdom for Leaders is the go-to podcast for anyone who leads. Your host is Janet Ioli, leadership and human development expert, sought-after coach and advisor to global executives, and former executive with experience in four Fortune 100 companies. Dr. Richard Boyatzis is a best-selling author and one of the world's leading experts in leadership development and emotional intelligence. His nine books include the international best-seller Primal Leadership, which he co-authored with Daniel Goleman and Annie McKee. He is the Distinguished University Professor and the HR Horvitz Professor of Family Business at Case Western Reserve University in Cleveland and a Professor in Human Resources at ESADE in Barcelona, one of the top business schools in the world. He has written over 150 articles on leadership, motivation, behavioral change, emotional intelligence, and managerial competencies. His latest research is the analysis of the neuroscience of effective leadership and coaching.Dr. Boyatzis's latest book, Helping People Change.Read Dr. Richard Boyatzis's book Primal Leadership or find more of his books here.Check out my book Less Ego, More Soul: A Modern Reinvention Guide for Women. Connect with Richard Boyatzis on LinkedInConnect with Janet Ioli:Website: janetioli.comLinkedin: Janet IoliInstagram: @janetioliJanet is the founder of Power Presence Academy. She helps leaders ground themselves with confidence, connection, and purpose and lead with Less Ego, More Soul.

During Women's History Month, The Bid teams up with BlackRock's Samara Cohen, Chief Investment Officer of ETF and Index Investments for a 4 episode mini-series about progress and purpose featuring senior female leaders in the world of finance and beyond. Best-selling author, academic speaker, and leadership advisor Annie McKee joins Samara Cohen leading off the series to discuss her own purpose of developing better leaders that will help transition companies, and their workforces towards supportive cultures, and healthier bottom lines.This material is intended for information purposes only, and does not constitute investment advice, a recommendation or an offer or solicitation to purchase or sell any securities, funds or strategies to any person in any jurisdiction in which an offer, solicitation, purchase or sale would be unlawful under the securities laws of such jurisdiction. The opinions expressed are as of the date of publication and are subject to change without notice. Reliance upon information in this material is at the sole discretion of the reader. Investing involves risks. BlackRock does and may seek to do business with companies covered in this podcast. As a result, readers should be aware that the firm may have a conflict of interest that could affect the objectivity of this podcast.In the U.S. and Canada, this material is intended for public distribution.In the UK and Non-European Economic Area (EEA) countries: this is Issued by BlackRock Investment Management (UK) Limited, authorised and regulated by the Financial Conduct Authority. Registered office: 12 Throgmorton Avenue, London, EC2N 2DL. Tel:+ 44 (0)20 7743 3000. Registered in England and Wales No. 02020394. For your protection telephone calls are usually recorded. Please refer to the Financial Conduct Authority website for a list of authorised activities conducted by BlackRock.In the European Economic Area (EEA): this is Issued by BlackRock (Netherlands) B.V. is authorised and regulated by the Netherlands Authority for the Financial Markets. Registered office Amstelplein 1, 1096 HA, Amsterdam, Tel: 020 – 549 5200, Tel: 31-20- 549-5200. Trade Register No. 17068311 For your protection telephone calls are usually recorded.For Investors in Switzerland: This document is marketing material.In South Africa: Please be advised that BlackRock Investment Management (UK) Limited is an authorised Financial Services provider with the South African Financial Services Board, FSP No. 43288.In Singapore, this is issued by BlackRock (Singapore) Limited (Co. registration no. 200010143N). This advertisement or publication has not been reviewed by the Monetary Authority of Singapore. In Hong Kong, this material is issued by BlackRock Asset Management North Asia Limited and has not been reviewed by the Securities and Futures Commission of Hong Kong. In Australia, issued by BlackRock Investment Management (Australia) Limited ABN 13 006 165 975 AFSL 230 523 (BIMAL). The material provides general information only and does not take into account your individual objectives, financial situation, needs or circumstances. Refer to BIMAL's Financial Services Guide on its website for more information. Before making any investment decision, you should assess whether the material is appropriate for you and obtain financial advice tailored to you having regard to your individual objectives, financial situation, needs and circumstances. In Latin America: this material is for educational purposes only and does not constitute investment advice nor an offer or solicitation to sell or a solicitation of an offer to buy any shares of any Fund (nor shall any such shares be offered or sold to any person) in any jurisdiction in which an offer, solicitation, purchase or sale would be unlawful under the securities law of that jurisdiction. If any funds are mentioned or inferred to in this material, it is possible that some or all of the funds may not have been registered with the securities regulator of Argentina, Brazil, Chile, Colombia, Mexico, Panama, Peru, Uruguay or any other securities regulator in any Latin American country and thus might not be publicly offered within any such country. The securities regulators of such countries have not confirmed the accuracy of any information contained herein. The provision of investment management and investment advisory services is a regulated activity in Mexico thus is subject to strict rules. For more information on the Investment Advisory Services offered by BlackRock Mexico please refer to the Investment Services Guide available at www.blackrock.com/mx ©2023 BlackRock, Inc. All Rights Reserved. BLACKROCK is a registered trademark ofBlackRock, Inc. All other trademarks are those of their respective owners.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

It's likely that, at some point, you have helped somebody make a change in their life. But while you may have meant well, you might have gone about it the wrong way–approaching the person as someone to be “fixed” instead of inspiring them to learn and create positive change.  Coaching somebody for the sake of compliance more often than not ends up being a band aid solution. Results become temporary to appease an immediate need, but people are likely to return to their old ways if not invested in the change.  Sustainable change happens when we deeply engage somebody with a positive vision of themselves–called by our guest as “Coaching with Compassion.”  Today's guest is Dr. Richard Boyatzis, a professor in the Department of Organizational Behavior, Psychology, and Cognitive Science at Case Western Reserve University. He has written books and numerous articles in the field of neuroscience, coaching, management education, and more, as well as Coursera MOOCs with over one and a half million enrollees. Armed with a PhD in Social Psychology from Harvard and a passion for development, Dr. Boyatzis is dedicated to providing ways to help people change that are leveraged with the latest in neuroscience.  Key Points:  Nurture human capital through motivation and inspiration.  Emotional intelligence is an essential trait in leadership and coaching.  Create sustainable change through encouraging introspection and learning.  Episode Highlights  [00:57] On creating sustainable, positive change in people  [02:26] Dr. Richard Boyatzis  [10:26] Effective leadership and activating the human capital  [17:24] Dr. Boyatzis in Aerospace Engineering and finding his passion in Organizational Psychology  [27:54] Dr. Boyatzis' personal philosophy of shared visions and equal opportunity that applies to his body of work  [34:44] The important role of emotional intelligence in leadership in both having self-awareness and dealing with others' emotions  [41:24] Recovering from the buildup of stress which affects your emotional intelligence  [46:42] On goals sometimes having a negative emotional tractor  [50:01] On choosing jobs based on the characteristics of it and the environment, instead of based on the job itself  [52:03] Intentional Change Theory, applying it into one's life, and creating sustainable change  [1:02:41] Advice for leaders on how they can become better at coaching  [1:06:16] Intentional Change Theory and applying it at the organizational level  [1:08:41] Advice for people who want to become leaders: (1) stay consistent with practicing their personal vision; (2) have conversations about your vision, innovation, etc.;    [1:10:58] Questions to stimulate a dissonant leader   [1:12:31] On finding a medium that inspires you in leadership  Resources Mentioned:  Primal Leadership by Daniel Goleman, RIchard Boyatzis, and Annie McKee  Helping People Change: Coaching with Compassion for Lifelong Learning and Growth by Richard Boyatzis, Melvin Smith, and Ellen Van Oosten  Becoming a Resonant Leader: Develop Your Emotional Intelligence, Renew Your Relationships, Sustain Your Effectiveness by Annie McKee, Richard Boyatzis, Fran Johnson  Richard Boyatzis' MOOCs on Coursera 

Author professor Richard Boyatzis joins me to talk how management isn't about just IQ, competencies, Daniel Goleman, why leadership training doesn't work, emotional contagion, neuroscience, nature, stress, renewal movements, play, hope, what leads to change, sobriety, weight loss, and narcissism. A wise experienced man worth listening to. Richard E. Boyatzis is Distinguished University Professor of Case Western Reserve University, He graduated from MIT and Harvard. He has authored more than 200 articles and 9 books on leadership, competencies, emotional intelligence, competency development, coaching, neuroscience and management education, including the international best-seller, Primal Leadership with Daniel Goleman and Annie McKee and the recent Helping People Change with Melvin Smith and Ellen Van Oosten. His Coursera MOOCs have over a million enrolled.  Professor, Departments of Organizational Behavior, Psychology, and Cognitive Science Connect with Richard Boyatzis :  https://www.facebook.com/richard.boyatzis Read also Helping People Change from Harvard Business Review Press on Amazon.com at https://www.amazon.com/Helping-People-Change-Coaching-Compassion/dp/1633696561/  Our latest paper on renewal and stress: Boyatzis, R.E., Goleman, D., Dhar, U., & Osiri, J.K. (2021). Thrive and survive: Assessing personal sustainability. Consulting Psychology Journal. 73 (1).27-50. https://doi.org/10.1037/cpb0000193 To access a free copy of our recent paper on quality of relationships: Boyatzis, R.E., & Rochford, K. (2020). Relational climate in the workplace: Dimensions, measurement and validation. Frontiers in Psychology. 11(article 85). https://doi.org/10.3389/fpsyg.2020.00085 Check out my FREE online course, Inspiring Leadership through Emotional Intelligence https://www.coursera.org/#course/lead-ei   

Join us on Be Brave at Work as we continue our conversation with Richard Boyatzis. Richard is a Distinguished University Professor of Case Western Reserve University, Professor in the Departments of Organizational Behavior, Psychology, and Cognitive Science. He has a BS in Aeronautics and Astronautics from MIT, a MS and Ph.D. in Social Psychology from Harvard University. Using his Intentional Change Theory (ICT), he studies sustained, desired change at all levels of human endeavor from individuals to country change. He began research on helping and coaching in 1967, and began coaching executives in 1969. About thirty years ago, he launched a series of longitudinal studies on coaching, followed by three fMRI and two hormonal studies of coaching processes that are more effective in helping people be open to change than typical approaches. Based on his work which was begun in 1970 as one of the founders of the competency movement in HR, he has launched several landmark research on the competencies of coaches that predict client change. He is the author of more than 200 scholarly articles and 75 practitioner articles on leadership, competencies, emotional intelligence, competency development, coaching, neuroscience and management education. His Coursera MOOCs on leadership, emotional intelligence and coaching have over one and a half million visitors and enrolled from 215 countries. His 9 books include: The Competent Manager; the international best-seller, Primal Leadership with Daniel Goleman and Annie McKee; and Resonant Leadership, with Annie McKee, and Helping People Change: Coaching with Compassion or Lifelong Learning and Growth with Melvin Smith and Ellen Van Oosten. He is Fellow of the Association of Psychological Science, the Society of Industrial and Organizational Psychology, and the American Psychological Association. Links of Interest Helping People Change from Harvard Business Review Press Our latest paper on renewal and stress: Boyatzis, R.E., Goleman, D., Dhar, U., & Osiri, J.K. (2021). Thrive and survive: Assessing personal sustainability. Consulting Psychology Journal. 73 (1).27-50. To access a free copy of our recent paper on quality of relationships: Boyatzis, R.E., & Rochford, K. (2020). Relational climate in the workplace: Dimensions, measurement and validation. Frontiers in Psychology. 11(article 85). Check out my FREE on-line course, Inspiring Leadership through Emotional Intelligence A special thank you to our sponsor, Cabot Risk Strategies. For more information, please visit them at CabotRisk.com Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! More information about Ed, visit Excellius.com © 2022 Ed Evarts

Join us on Be Brave at Work for our conversation with Richard Boyatzis. Richard is a Distinguished University Professor of Case Western Reserve University, Professor in the Departments of Organizational Behavior, Psychology, and Cognitive Science. He has a BS in Aeronautics and Astronautics from MIT, a MS and Ph.D. in Social Psychology from Harvard University. Using his Intentional Change Theory (ICT), he studies sustained, desired change at all levels of human endeavor from individuals to country change. He began research on helping and coaching in 1967, and began coaching executives in 1969. About thirty years ago, he launched a series of longitudinal studies on coaching, followed by three fMRI and two hormonal studies of coaching processes that are more effective in helping people be open to change than typical approaches. Based on his work which was begun in 1970 as one of the founders of the competency movement in HR, he has launched several landmark research on the competencies of coaches that predict client change. He is the author of more than 200 scholarly articles and 75 practitioner articles on leadership, competencies, emotional intelligence, competency development, coaching, neuroscience and management education. His Coursera MOOCs on leadership, emotional intelligence and coaching have over one and a half million visitors and enrolled from 215 countries. His 9 books include: The Competent Manager; the international best-seller, Primal Leadership with Daniel Goleman and Annie McKee; and Resonant Leadership, with Annie McKee, and Helping People Change: Coaching with Compassion or Lifelong Learning and Growth with Melvin Smith and Ellen Van Oosten. He is Fellow of the Association of Psychological Science, the Society of Industrial and Organizational Psychology, and the American Psychological Association. Links of Interest Helping People Change from Harvard Business Review Press Our latest paper on renewal and stress: Boyatzis, R.E., Goleman, D., Dhar, U., & Osiri, J.K. (2021). Thrive and survive: Assessing personal sustainability. Consulting Psychology Journal. 73 (1).27-50. To access a free copy of our recent paper on quality of relationships: Boyatzis, R.E., & Rochford, K. (2020). Relational climate in the workplace: Dimensions, measurement and validation. Frontiers in Psychology. 11(article 85). Check out my FREE on-line course, Inspiring Leadership through Emotional Intelligence A special thank you to our sponsor, Cabot Risk Strategies. For more information, please visit them at CabotRisk.com Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! More information about Ed, visit Excellius.com © 2022 Ed Evarts

"In his defining work on emotional intelligence, bestselling author Daniel Goleman found that it is twice as important as other competencies in determining outstanding leadership. If you read nothing else on emotional intelligence, read these 10 articles by experts in the field. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you boost your emotional skills—and your professional success. This book will inspire you to: Monitor and channel your moods and emotions Make smart, empathetic people decisions Manage conflict and regulate emotions within your team React to tough situations with resilience Better understand your strengths, weaknesses, needs, values, and goals Develop emotional agility This collection of articles includes: “What Makes a Leader” by Daniel Goleman, “Primal Leadership: The Hidden Driver of Great Performance” by Daniel Goleman, Richard Boyatzis, and Annie McKee, “Why It's So Hard to Be Fair” by Joel Brockner, “Why Good Leaders Make Bad Decisions” by Andrew Campbell, Jo Whitehead, and Sydney Finkelstein, “Building the Emotional Intelligence of Groups” by Vanessa Urch Druskat and Steve B. Wolff, “The Price of Incivility: Lack of Respect Hurts Morale—and the Bottom Line” by Christine Porath and Christine Pearson, “How Resilience Works” by Diane Coutu, “Emotional Agility: How Effective Leaders Manage Their Negative Thoughts and Feelings” by Susan David and Christina Congleton, “Fear of Feedback” by Jay M. Jackman and Myra H. Strober, and “The Young and the Clueless” by Kerry A. Bunker, Kathy E. Kram, and Sharon Ting."///(For Educational Purposes Only. The Creators own their content and music.)

ABOUT ROB BARNETT AND NEXT JOB, BEST JOBIn today's post-pandemic economy and unpredictable job market, you can't rely on outdated job search strategies - or afford to wait.In NEXT JOB, BEST JOB: A Headhunter's 11 Strategies to Get Hired Now (Citadel, June 29, 2021), Rob Barnett reinvents the career search with a proven process to land the right job fast. For anyone who has been fired or furloughed, the initial shock can easily turn into fear. With the right mindset and approach, Barnett argues, you can win the career you want and deserve - without delay.Barnett reveals essential job-hunting strategies and pivotal steps for people out of work at any age and for others feeling uninspired in current roles:. Choose a North Star to clearly communicate your career goals;. Rebrand yourself with a unique resume, strategic LinkedIn profile, and killer cover letter;. Zoom like a rock star;. Score a perfect ten at a job interview, and. Negotiate like a pro to land at Yes.By adopting this process, you'll earn the work you were meant to do; sell yourself to any potential employer, and leverage your relationships to land the right job. In NEXT JOB, BEST JOB, Barnett inspires readers with practical steps to overcome the emotional crush of a job loss. This book turns the pain of ghosting, discrimination and rejection into purpose, passion and renewed confidence. With deep roots in broadcasting, digital entertainment and rock n' roll, Barnett knows first-hand the challenges of hiring and recruiting. He's led talented teams for more than four decades at media powerhouses including CBS, MTV and VH1. Today, as an advisor to thousands of job seekers and company leaders, he offers expert guidance as headhunter with a unique ability to speed up every search.With a healthy dose of tough love, Barnett's humor, wisdom, compassion, and inspiration from rock legends like Bruce Springsteen, Keith Richards and David Bowie, NEXT JOB, BEST JOB empowers you to pivot from worrying to winning. Next Job, Best Job also features guest appearances and price less wisdom from:Bob DylanGeorge HarrisonMick JaggerKeith RichardsBruce SpringsteenJoe BidenDavid BowieTom PettyJohnny RottenAmanda PalmerKevin BaconChad HurleyDon WasDanny DeVitoSpock KirkRam DassGrandma Janie ABOUT ROB BARNETT Rob Barnett is a headhunter, management executive, author, podcaster, and entrepreneur. As founder of Rob Barnett Media, he has discovered, hired, and led hundreds of talented creators and executives in senior management roles at MTV, VH1, and Audible/Amazon. He was President of Programming at CBS Radio. A digital pioneer, he founded My Damn Channel, one of the first original online studios and networks. Representing diverse careers, companies, and opportunities, Rob's multi-platform content and no-nonsense approach inspires people to define and sell their best professional brand. Visit RobBarnettMedia.com.WHAT PEOPLE ARE SAYING ABOUT NEXT JOB, BEST JOB' AND AUTHOR ROB BARNETT"Next Job, Best Job is a book for our time. Rob's excellent advice enables us to banish the stress and anger we can feel when in-between jobs or just plain stuck. Instead, he shows us how to tap into purpose, passion, and power so we can take the first step on the path to more meaningful work. It's time to choose the next best career move-this book shows us how." -Annie McKee, PhD, Senior Fellow and Director, PennCLO Executive Doctoral Program, Graduate School of Education, University of Pennsylvania"No nonsense insights and instant impact. Rob distills everything he's learned into actions you can take today to achieve your dream job." -Sean Atkins, Senior VP & Executive Dean, College of Business, Western Governors Univ."I couldn't think of a better ally and partner to have in your corner as you're navigating what's next." -Bryan Thoensen, Head of Content Partnerships, TikTok"If you are looking for your next rock star opportunity, Rob Barnett is your man." -Angela Bowers, VP Global Instructor Talent Development at Peloton Interactive"More than a recruiter, he's a strategic career coach, and trusted advisor. Rob Barnett delivers big time. He is peerless." -Reggie Williams, SVP, Global Consumer Revenue Video, Condé Nast"There is nobody as accomplished, caring, innovative, and reliable as Rob Barnett. His eye isn't where the puck is, but where it's going." -Michael Gewirtzman, Global Programming Director, Advertising Week"It's the 'What Color is Your Parachute?' of the new world of work."-Ivana Taylor, Books Editor, Small Business Trends; publisher, DIYMarketers.comRobBarnettMedia.com/Book

Love In Action is celebrating 100 episodes! In this 100th edition of Love In Action, four specially invited mystery guests join Marcel Schwantes. They share stories of their career development and give insights about workplace rituals, anxiety and happiness at work, and COVID-19’s impact on workplace culture. Marcel welcomes Erica Keswin, who was the very first guest in the pilot episode of Love In Action. She is a speaker and strategist and has recently written a new book, Rituals Roadmap: The Human Way to Transform Everyday Routines into Workplace Magic. She shares what prompted her to write the book and why she believes it needed to be written. [2:04] Workplace rituals give us a sense of psychological safety, an opportunity to connect to purpose and values, and a performance boost. Erica distinguishes the difference between a ritual and a routine and shares the three components of a ritual. [5:09] The second mystery guest is Chester Elton, who is an advisor, executive coach, mentor, and third-time guest on Love In Action. He is the co-author of Anxiety at Work: Eight Strategies to Help Teams Build Resilience, Handle Uncertainty, and Get Stuff Done. Chester talks about anxiety and its effects in the workplace. [13:48] “Until you, as the leader, give your people permission to be vulnerable, they won’t be,” Chester claims. “The way you do that is to be vulnerable yourself. [When you say] ‘Hey, we’ve all been through a lot, and I am burnt out, I’m going to take a mental health day, and I encourage you all to do the same if you need to,’ you give your employees permission.” [19:19] Mystery guest number three is Richard Sheridan, who featured on the fifth episode of Love In Action. Richard is the CEO and Chief Storyteller at Menlo Innovations, and the author of Chief Joy Officer: How Great Leaders Elevate Human Energy and Eliminate Fear. Rich and Marcel discuss the impact of the COVID-19 pandemic. [24:54] The workplace rituals at Menlo have mostly remained the same since the pandemic, with modifications to accommodate remote work, Rich says. [27:53] Annie McKee is an advisor, executive coach, speaker, and author of How to Be Happy at Work: The Power of Purpose, Hope, and Friendship. Annie was the featured speaker on the 14th episode of Love In Action. She describes why happiness at work, especially currently, is so elusive. [31:40] According to Annie, the three key elements that must be present in order for there to be happiness at work are a sense of purpose in our work; a sense of hope and optimism about our lives and careers; and friends at work. [32:52] Marcel hosts a mini Q&A session with the four guests. Annie asks Chester how we can combat the lesser-known pandemic of stress and burnout. “I believe one of the cures [we need] is to bring civility back to the workplace and to our communities… we need to be kinder to each other,” Chester responds. [40:26] “I honestly believe this movement for a kinder, gentler, more meaningful, purpose-driven workplace is not just a better way to work; it’s a better way to live,” Chester remarks. “This isn’t something you leave at work, it's something you carry with you in every phase of your life.” [49:33] Resources Erica Keswin on LinkedIn | Twitter EricaKeswin.com  Rituals Roadmap: The Human Way to Transform Everyday Routines into Workplace Magic Chester Elton on LinkedIn | Twitter ChesterElton.com Anxiety at Work: Eight Strategies to Help Teams Build Resilience, Handle Uncertainty, and Get Stuff Done Richard Sheridan on LinkedIn | Twitter MenloInnovations.com Chief Joy Officer: How Great Leaders Elevate Human Energy and Eliminate Fear Annie McKee on LinkedIn | Twitter AnnieMcKee.com How to Be Happy at Work: The Power of Purpose, Hope, and Friendship

In this episode, Sylvia is joined by Melissa Burns, a professional aerobatic pilot, display skydiver, B.A.S.E. Jumper and mom. As a pilot and athlete, she was the youngest female member of the United States Unlimited Aerobatic Team in history and competed for 10 years. Melissa was named the Fastest Woman in the World at the World Champion Wingsuit Jumping Race in Norway and has numerous Skydiving World Records. She is Assistant Professor of Aeronautical Science at Embry-Riddle Aeronautical University in Daytona Beach, migrates between Alaska and Florida and takes on her role as mom as passionately as any of her pursuits. In this conversation, they touch on the power of female role models, finding clarity in life and work, motherhood, taking risks as an extreme sports athlete, and much more. Be sure to check out the podcast website, Melissa’s website and our posts on social to see her stunt work and incredible shots of her flying, living, playing and pushing the edge of women in extreme sports.Topics Include:Early influences from Melissa's aviatrix grandmotherAerobatics and skydivingMaking the US Unlimited Aerobatic Team at 22 years oldAssessing risks in extreme sportsThe cost of living on a show circuit and burn outBeing a role model for young womenLeveraging your platform to inspire othersTransitioning into motherhood, choices and professional lifeWorld travel and gratitudeNeurodiversity and educationSetting goals, moving forward, enjoying the journeyAnd other topics...Resources Mentioned:Website: https://www.sportsgal.com/Website: https://www.flyingadventurestm.com/YouTube Video: World First: Melissa Andrzejewski, Sketchy Andy Lewis, & Jimmy Fitzpatrick take the Desert!Books Mentioned:Book: Resonant Leadership by Richard E. Boyatzis and Annie McKee  Book: Alone on the Wall by Alex HonnoldBook: The Push by Tommy CaldwellBook: ROAR by Stacy Sims and Selene Yeager Want to connect with us? Visit us online!Website: https://www.whenwomenfly.com/IG: @whenwomenflyFB: @whenwomenflyTwitter: @whenwomenflyPinterest: @whenwomenfly

In many ways, being driven to achieve our goals is a good thing. But what happens when being a high-achiever causes us to lose sight of our larger objectives like being kind or leading a team? In this episode, the author of “How to Be Happy at Work: The Power of Purpose, Hope, and Friendship,” Annie Mckee, PhD joins Dan for a conversation around the ups and downs of achievement orientation.Support the show (https://www.patreon.com/firstpersonplural)

“How do you have happiness on a daily at work? You don't.”- Simon Sinek. Beth Trammell joins us today as we discuss how we can bring happiness and engagement in the workplace. References: [:28] On this episode we will talk about employee engagement and happiness. [1:34] Question of the day. [2:00] Greg discusses his own metrics of happiness and fulfillment. [3:20] Caroline mentions “Happiness Traps” by Annie McKee.               https://hbr.org/2017/09/happiness-traps [7:34] “No Assholes Rule” by Professor Sutton. [8:53] Greg asks, “how can we encourage engagement.” [10:43] Greg references “Good to Great” by Jim Collins. [13:44] Introduction to Beth Trammell. [15:44] Beth gives example of how happiness is different for everyone. [17:56] Beth references Kahn (1990). [22:38] Beth Trammel's information. [23:15] What did we learn today. [24:33] If you enjoyed this podcast please remember to like, subscribe, and share. You can find more information about us and all of our episodes on our website, Arcamed.com. You'll find us under the “what's new” tab. [24:47] On our next episode we will discuss company vales. What are they? What is the difference between company values and culture? Josh Perry will help us answer these questions next week. See you then! Beth Trammell, Department of Psychology at Indiana University East. Additional Information: https://makewordsmatterforgood.com/

Richard Boyatzis shares compelling research on how to open others up to change. — YOU'LL LEARN — 1) Why goals don't motivate us to change—and what does2) The biological key that opens people up to change3) Four principles for making change stickSubscribe or visit AwesomeAtYourJob.com/ep641 for clickable versions of the links below. — ABOUT RICHARD — Richard E. Boyatzis is Distinguished University Professor of Case Western Reserve University, Professor in the Departments of Organizational Behavior, Psychology, and Cognitive Science, and HR Horvitz Professor of Family Business. He has a BS in Aeronautics and Astronautics from MIT, a MS and Ph.D. in Social Psychology from Harvard University. Using his Intentional Change Theory (ICT), he studies sustained, desired change of individuals, teams, organizations, communities and countries since 1967. He is the author of more than 200 articles and 9 books on leadership, competencies, emotional intelligence, competency development, coaching, neuroscience and management education, including the international best-seller, Primal Leadership with Daniel Goleman and Annie McKee and the recent Helping People Change with Melvin Smith and Ellen Van Oosten. His Coursera MOOCs, including Inspiring Leadership Through Emotional Intelligence has over a million enrolled from 215 countries. He is Fellow of the Association of Psychological Science, the Society of Industrial and Organizational Psychology, and the American Psychological Association. • Richard's book: Helping People Change: Coaching with Compassion for Lifelong Learning and Growth with Melvin Smith and Ellen Van Oosten • Richard's book: Primal Leadership, With a New Preface by the Authors: Unleashing the Power of Emotional Intelligence (Unleashing the Power of Emotional Intelligence) with Daniel Goleman and Annie McKee • Richard's book: Resonant Leadership: Renewing Yourself and Connecting with Others Through Mindfulness, Hope, and Compassion with Annie McKee • Richard's course: Inspiring Leadership Through Emotional Intelligence — RESOURCES MENTIONED IN THE SHOW — • Book: Young Man Luther: A Study in Psychoanalysis and History (Austen Riggs Monograph S) by Erik Erikson • Book: Gandhi's Truth: On the Origins of Militant Nonviolence by Erik Erikson • Book: Crime and Punishment by Fyodor Dostoyevsky • Book: The Achieving Society by David McClelland • Book: Power: The inner experience by David McClelland • Book: The Great Gatsby by F. Scott Fitzgerald See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Richard Boyatzis is the Distinguished Professor in the Department of Organizational Behavior, Psychology and Cognitive Science at the Case Western Reserve university. His books include the international bestseller Primal Leadership with Daniel Goldman and Annie McKee. His latest book is called Helping People Change.In this timely podcast, we talk about how disruptions can create threat states in the body. Dr. Boyatzis shares neuroscience research about how we can help ourselves become more agile to change by activating the empathic neural networks in our body. He also shares quick practices to help your team adapt to and be creative in times of change.

Richard E. Boyatzis is a Distinguished University Professor at Case Western Reserve University. He holds a Ph.D. in social psychology from Harvard University. Using his well-established Intentional Change Theory (ICT) and complexity theory, Dr. Boyatzis researches how people and organizations engage in sustainable, desired change. His latest book, Helping People Change: Coaching with Compassion for Lifelong Learning and Growth, will be released in September. In this episode, he sits down with Cate to discuss how to effectively help people change.    What you’ll get out of tuning in: How to ask the right questions to help shift others into a more open, receptive, and centered frame of mind. Why coaching with compassion works better than coaching for compliance. What role neuroscience plays in effective coaching.    Links Mentioned in Episode: Helping People Change Facebook Group Helping People Change: Coaching with Compassion for Lifelong Learning and Growth Be a coach Have a conversation Yogahealer VIP Live Events Yogahealer Live Experience Discover more about Body Thrive Apply for Body Thrive Join to THE WISDOM OF THE BODY SUMMIT   Show Highlights: Cate and Dr. Boyatzis discuss the neuroscience behind effective coaching. Cate and Dr. Boyatzis discuss how the state of modern society, including the role of social media, affects our ability to coach and be coached.  Cate picks Boyatzis’s mind about the effectiveness of mastermind groups.   Timestamps:  3:07-7:22 ~ Boyatzis describes the core of his work and explains the difference between coaching with compassion and coaching for compliance. 15:20-17:40 ~ Cate and Boyatzis discuss the neuroscience behind effective coaching. 18:19-21:34 ~ Cate and Boyatzis discuss the role of the parasymapathic nervous system in effective coaching. 27:18-30:56 ~ Cate emphasizes the importance of starting with a positive focus (what’s working) and maintaining an awareness of the big picture. 39:29- ~ Cate picks Boyatzis’s mind about mastermind groups.   Favorite Quotes: “If you want to help people be the most open to new ideas . . . , you want to start with their dream, their sense of purpose, their sense of calling.” --- Richard Boyatzis “The more we structure people’s time, children or adults, the more we take away their time to . . . reflect and then imagine.” --- Richard Boyatzis “One of the things we have to be careful about in teaching more holistic mind-body work . . . , is to help people remind themselves that they’re doing this for a sense of oneness, for a sense of being centered. They’re not doing it to check their box today.” --- Richard Boyatzis “A lot of times, the things that really help us help each other are basic human caring and interaction.” --- Richard Boyatzis   Guest BIO:  Richard E. Boyatzis is Distinguished University Professor of Case Western Reserve University, Professor in the Departments of Organizational Behavior, Psychology, and Cognitive Science, HR Horvitz Professor of Family Business, and Adjunct Professor in People/Organizations at ESADE. He has a BS in Aeronautics and Astronautics from MIT, a MS and Ph.D. in Social Psychology from Harvard University. Using his Intentional Change Theory (ICT), he studies sustained, desired change at all levels of human endeavor from individuals, teams, organizations, communities and countries, specifically has been researching helping and coaching since 1967.  He was ranked #9 Most Influential International Thinker by HR Magazine in 2012 and 2014. He is the author of more than 200 articles on leadership, competencies, emotional intelligence, competency development, coaching, neuroscience and management education. His Coursera MOOCs, including Inspiring Leadership Through Emotional Intelligence has about a million enrolled from 215 countries. His 9 books include: The Competent Manager; the international best-seller, Primal Leadership with Daniel Goleman and Annie McKee; and Resonant Leadership, with Annie McKee, and Helping People Change: Coaching with Compassion or Lifelong Learning and Growth with Melvin Smith and Ellen Van Oosten. He is Fellow of the Association of Psychological Science and the Society of Industrial and Organizational Psychology.

Conversation with Annie McKee, author of How to Be Happy at Work    Why do so many organizations look to financial incentive plans and rewards as a way to retain talent when the overwhelming research indicates that it creates a short-term effect and not much more?  Are there better ways to increase the “stickiness” of employees to their organizations.   Listen to this two-part series about talent retention. Part 1 David and Angela discuss the concept of rewards and their limitations.  They unpick the premise that you can incent and retain people with money. They look at why organizations continue to do that even in the face of evidence and experience that it doesn’t work and in fact often backfires.   Find Us At: Website: Talkingtalent.org Twitter: @TalkingTalent1 LinkedIn: Angela Scalpello Email: talkingtalentpodcast@gmail.com Facebook Group: Talking Talent

Part 2 where best-selling author Annie McKee talks to Angela about how creating an environment where employees can be happy at work is what actually keeps them.  Annie shares with us the importance of a sense of purpose and the chance to do something bigger than themselves. And although Annie acknowledges that while people need and deserve to paid fairly, the benefits of monetary rewards are outweighed by other factors, many of which we can influence ourselves.   Annie McKee is a best-selling author and an executive leadership coach who works with organizations on top team development and cultural change.    Find Us At: Website: Talkingtalent.org Twitter: @TalkingTalent1 LinkedIn: Angela Scalpello Email: talkingtalentpodcast@gmail.com Facebook Group: Talking Talent

Being happy at work isn’t something most people expect. But today’s guest, Dr. Annie McKee, believes it’s possible. In fact, she wrote a book on it, called “How to be Happy At Work,” published by Harvard Business Review Press. According to Annie, there are three key factors: hope, purpose, friendship, and in this episode, we dive into how to be happy at work. Why She Wrote the Book Annie has spent every day after earning her doctorate studying, teaching, and consulting on leadership, although she never intended to write a book on happiness. But then something happened. She and her team helped so many organizations but she could never shake the feeling that something was missing. She Annie and her team went back to the research, reports, and conversations to discover what it was. Regardless of where a person works, they want, beyond a shadow of a doubt, to be happy at work. The Myth About Work Annie meets more unhappy people than happy people in her line of work, and to her, it’s unacceptable. So she took a look at why. Annie found that our happiness - or lack thereof - comes from a historic era: the industrial revolution. Bosses then were most concerned with how they could get the most out of every person every day. Annie talks about how this inhumane drive has carried over and how leaders need a new way of thinking. The Definition of Happiness at Work The attention on happiness, not just in life, but also in work, has exploded recently. Annie isn’t talking about the hedonistic view of happiness, but rather, what the people she worked with were telling her. Here’s Annie’s take on the definition: a sense of fulfillment as a result of purposeful, meaningful work, a hopeful outlook about the future, and good friends in the workplace. In fact, that’s the framework for her book: hope, purpose, and friendship. The Happiness-Engagement Link As you know, employee engagement is low across the board. While there hasn’t been a lot of research on the link between happiness and engagement, there have been many done on engagement and productivity in the workplace. Annie talks about why the link between happiness and engagement leads to greater productivity. She shares some examples of how leaders can build environments that create happiness, and it all comes back to hope, purpose, and friendship. She and Marcel break down each of those. The core of it all is love. Happiness Traps A lot of people don’t think they SHOULD be happy in the workplace. It’s beliefs like this, paired with outdated management styles, that stand in the way of happiness, and by extension, productivity. Annie reveals other happiness traps, things that prevent us from being happy like bad managers and toxic cultures. But we also set traps for ourselves, and first among those is the ‘overwork’ trap. Annie talks about how to disarm overwork and other traps. Leading Through Fear We’ve made it a point to ask all our guests about the phenomenon of leading through fear and why they think it happens. Annie has a very good idea why: insecurity. It’s an odd thing, she points out, that when people are at the top of their game and the top of their organization, why they’d be insecure. Annie knows the answer to the question: we haven’t been prepared to deal with the grain of insecurity we ALL have. Resources Website | Annie’s Books | Work is Love Made Visible

Should we expect to be happy and fulfilled at work? In her latest book, Annie McKee makes the most compelling case yet that happiness--and the full engagement that comes with it--is more important than ever in today's workplace. Join host, Rebecca Ray, Ph.D., Executive VP of Human Capital at The Conference Board, as she sits down with Annie to discuss her new book and shed light on the powerful relationship of happiness to individual, team, and organizational success.

Annie McKee talks about the power of purpose, hope, and friendships at work and how they impact your happiness.

Annie McKee is is a best-selling author, PhD, speaker and advisor. She is a coach to executives in Fortune 500 companies and organizations all over the world. She is also a Senior Fellow at the University of Pennsylvania and teaches the PennCLO Executive Doctoral program and the MedEd Master’s program.Annie's book, How to Be Happy at Work: The Power of Purpose, Hope, and Friendship is a must read and is available now!To learn more about Annie, visit her website at: www.anniemckee.com.We discuss:Why does executive coaching exist? Why do so many executives need coaching?What are the "happiness traps?" How do they weigh on us at work?How can we offer "purpose" to everyone across all jobs?This episode is sponsored by:Blinkist - To start a 7 day trial, head to blinkist.com/smart

“Empathy” is something we all want but may not be so good at giving - and sadly, empathy in the workplace is often non-existent as a result. My guest today is Annie McKee, an amazing woman who has studied and written on the subject of empathy extensively. Her new book, “How To Be Happy At Work” is a wonderful contribution to the body of work on the subject because it points out the importance of healthy, happy relationships in the workplace, and gives practical advice about how to foster them. I’m delighted to have Annie on the show as my first guest for the new season. She’s a true Master of Leadership, so I invite you to listen, learn, and apply what she shares. A true leader influences others in a positive direction that they want and that benefits others Annie’s definition of leadership is one I resonate with. Her emphasis on leadership being "influence in a positive direction" ties directly to the issue of Emotional Intelligence. Leaders need to evaluate whether they are influencing those they lead with positive emotions (empathy) or negative emotion. That’s because in Annie’s words… “Emotional Intelligence (empathy) is the skill set necessary for organizational success.” Annie and I invite you to listen to our conversation, where she shares how empathy in the workplace can improve both the experience of the workers and the productivity of the organization. But she goes beyond theory and provides practical examples of how every person in an organization can contribute to the level of empathy the team expresses and experiences. It's a valuable interaction you'll find very helpful. Leaders can set up structures that cultivate empathy within their teams Annie believes that most people want to treat others with consideration and kindness and that one of the main reasons they don’t is directly tied to the busyness of life in the modern world. When asked what can be done to increase empathy in the workplace, Annie had great advice to share. She suggests that leaders should think through how to create structures that remind and enable their entire team to slow down. This simple act causes the hurry and pace of business take a backseat to the health of the relationships on the team. One way this can be done is by structuring meetings with a short but specific time for simple connections. When people are able to interact with each other in a non-hurried, authentic way, it makes for a more enjoyable workplace and increases productivity and creativity dramatically. We could all use that sort of boost in our organizations, couldn’t we? Simple ways to communicate with better “tone” using digital tools We’ve all received that email or Slack message that comes across negatively - the person seems rude, angry, condescending, or patronizing. Because the communication in question is digital, it’s easy to do because there’s no body language or voice tone to complement the black and white text of the message. On the receiving end, it’s both easy and natural to respond badly in response to that kind of communication. Annie describes a better way… Stay in the place of reason - don’t get emotionally hijacked Think through a reasoned response - or don’t answer until you can Give the person the benefit of the doubt - get into their shoes. Ask, “Why might they have made a mistake like this?” Think of ways you can create an environment that provides the opportunity for better connection and clarity. Maybe suggest a phone call or video chat to get to deal with the issues. These simple examples demonstrate why Annie is the leader she is. She’s able to cut through the noise and hurry and address issues on a human level. You’ll enjoy hearing her insights on this episode. You can encourage empathy in your organization without being the top leader Most of the leaders out there who listen to this show are in middle management positions or below. They don’t possess the needed leverage to make organization-wide changes to the culture of their workplace. But that doesn’t mean there’s nothing they can do to amplify empathy in the workplace. Annie provides these powerful suggestions regarding how you can increase the level of empathy in your workplace. Becoming a change-agent starts by making yourself aware of your sphere of influence. Who are the people you interact with regularly, within your team and across departments? Once you see the broader group of people who are within your orbit, ask this vital question… “What can I DO to create an environment around me where the values and norms that will help the entire time succeed can happen?” Then take action. If you’re a team leader or are responsible for the outcomes of a group, establish norms in your area of competence with the help of your team. You’ll be surprised at how much buy-in you get. If every single person in your workplace took these simple steps 10% more than they do now the entire organization would improve dramatically. As I like to say, “Don’t look up, look around.” Outline of This Episode [0:49] Who is Annie McKee? [2:00] What leadership means to Annie [2:59] How are emotional intelligence and empathy different - and the same? [5:17] Ways we can build better structures to cultivate empathy on our teams [9:15] Making virtual work a place where empathy can be cultivated [18:27] When it comes to empathy, is there a difference between types of people? [23:00] The phenomenon of “covering” - in order to conform and fit in [26:12] How you can change your culture when you’re not the top leader [29:33] What’s the business impact of stronger emotional intelligence skills? [32:33] Annie’s top 3 pieces of advice to become a Master of Leadership Resources & People Mentioned Annie McKee online Annie on Twitter Annie on Facebook Annie on LinkedIn BOOK: Primal Leadership BOOK: Resonant Leadership BOOK: Becoming a Resonant Leader BOOK: How To Be Happy At Work ZOOM BlueJeans Episode featuring Dr. Naomi Baron Kenji Yoshino Connect with Erica Erica@cotentialgroup.com Linkedin.com/in/ericadhawan Twitter.com/edhawan Facebook.com/ericadhawan  

This week on DisrupTV, we interviewed Crawford Del Prete, Chief Operating Officer at IDC, Annie McKee, Author, Speaker & Senior Fellow at The University of Pennsylvania, and Larry Dignan, Editor in Chief at ZDNet. DisrupTV is a weekly Web series with hosts R “Ray” Wang and Vala Afshar. The show airs live at 11:00 a.m. PT/ 2:00 p.m. ET every Friday. Brought to you by Constellation Executive Network: constellationr.com/CEN.

Annie McKee, Senior Fellow at The University of Pennsylvania, Author and Global Speaker, joined us on January 6th, 2019.

Annie McKee is an advisor to leaders of Fortune 500 companies, governments, and NGOs around the globe. She is a Senior Fellow at the University of Pennsylvania’s Graduate School of Education. Her new book ‘How To Be Happy At Work‘ talks about how to deepen our understanding of what it means to be truly fulfilled and effective at work and provides clear, practical advice and instruction for how to get there—no matter what job you have. Mentioned in this episode: Formstack Freshbooks BarkBox ‘How To Be Happy At Work‘ Please connect with me Subscribe, rate, and review in iTunes Follow @ErikJFisher Check out more Noodle.mx Network showsThe Audacity to Podcast: "How-to" podcast about podcastingBeyond the To-Do List: Personal and professional productivityThe Productive Woman: Productivity for busy womenONCE: Once Upon a Time podcastWelcome to Level Seven: Agents of SHIELD and Marvel’s cinematic universe podcastAre You Just Watching?: Movie reviews with Christian critical thinkingthe Ramen Noodle: Family-friendly clean comedy

Annie McKee, PhD is a best-selling author, respected academic, speaker and sought-after advisor to top global leaders. She is a senior fellow at the University of Pennsylvania Graduate School of Education and has co-authored Harvard Business Review books including Primal Leadership, Resonant Leadership, and Becoming a Resonant Leader. Her new book is How to Be Happy at Work: The Power of Purpose, Hope and Friendships. Resources: * http://www.anniemckee.com/ – Website * @anniemckee – Twitter * Buy her book, How to Be Happy at Work: The Power of Purpose, Hope and Friendships Sponsored by: * LEADx.org – subscribe to become 1% better every single day Subscribe on iTunes to join our Ambassadors Club: Please click here to subscribe on iTunes, and leave a quick rating. Nothing matters more for bringing the podcast to the attention of others. After you subscribe and leave a review, send an email to info at leadx dot org to let us know, and we'll invite you into the private LEADx Ambassadors Group on Facebook. Group members are eligible for ridiculously good prizes each month, have special access to me and LEADx guests, discounts on live events, and of course it's a great forum for peer-learning and support. Share: And, by all means, if you know someone you think would benefit, please spread the word by using the share buttons below. — What is LEADx and The LEADx Show with Kevin Kruse? Imagine if you could have the world's best executive coaches and leadership mentors whispering into your ear every morning on your way to work. Every weekday, there will be a new episode of The LEADx Leadership Show with an interview from a different thought leadership or business expert. Many of these guests are thought leaders, famous authors or high-profile CEOs from innovative startup companies. Others are creatives, artists, entrepreneurs or corporate career leaders. They have all achieved extreme success and they are willing to share practical advice on how to advance your career and develop your leadership and management skills by offering daily career tips on time management, productivity, marketing, personal branding, communication, sales, leadership, team building, talent management and other personal development and career development topics. There will be a new episode waiting for you every day just in time for your morning commute, morning treadmill session or whatever else it is you do to start your day. LEADx isn't just the name of this new podcast, it's the name of a digital media and online learning company that is re-imagining professional development for millennials and career driven professionals looking to break into manager roles or excel in current leadership and management roles. If you're looking for management training or professional development that is delivered in a fun and engaging way, sign up for our daily newsletter at LEADx.org. It's packed with life hacks, daily career tips and leadership challenges that will turn you into a high potential leader in no time. What does LEADx stand for? We are exploring leadership. We are about NEXT GENERATION leadership. We believe that professional training and workplace education has not kept up with advances in digital media. Today's emerging leaders and management professionals just don't find 5 day workshops or eLearning modules to be very compelling. Today's talent is mobile and social.

Famed executive coach Annie McKee makes the case linking increased happiness to increased work performance...and shows how to improve both at once.   You'll Learn: Best practices for more happiness at work How following your “shoulds” can undermine happiness Key clues to help discern when something’s wrong at work   About Annie: Dr. Annie McKee is a Senior Fellow at the University of Pennsylvania where she teaches and is the Director of the PennCLO Executive Doctoral Program. She is the bestselling coauthor of three successful books published by Harvard Business Review Press: Primal Leadership, with Daniel Goleman and Richard Boyatzis (2002); Resonant Leadership, with Richard Boyatzis (2005), and Becoming a Resonant Leader, with Richard Boyatzis and Frances Johnston (2008); and is the author of Management: A Focus on Leaders (Pearson/Prentice Hall 2014). She advises leaders around the world, and is a regular contributor to Harvard Business Review.   View transcript, show notes, and links at http://AwesomeAtYourJob.com/ep223

Famed executive coach Annie McKee makes the case linking increased happiness to increased work performance...and shows how to improve both at once.   You'll Learn: Best practices for more happiness at work How following your “shoulds” can undermine happiness Key clues to help discern when something’s wrong at work   About Annie: Dr. Annie McKee is a Senior Fellow at the University of Pennsylvania where she teaches and is the Director of the PennCLO Executive Doctoral Program. She is the bestselling coauthor of three successful books published by Harvard Business Review Press: Primal Leadership, with Daniel Goleman and Richard Boyatzis (2002); Resonant Leadership, with Richard

Famed executive coach Annie McKee makes the case linking increased happiness to increased work performance…and shows how to improve both at once. You'll Learn:Best practices for more happiness at workHow following your “shoulds” can undermine happinessKey clues to help discern when something's wrong at workAbout AnnieDr. Annie McKee is a Senior Fellow at the University of Pennsylvania where she teaches and is the Director of the PennCLO Executive Doctoral Program. She is the bestselling coauthor of three successful books published by Harvard Business Review Press: Primal Leadership, with Daniel Goleman and Richard Boyatzis (2002); Resonant Leadership, with Richard Boyatzis (2005), and Becoming a Resonant Leader, with Richard Boyatzis and Frances Johnston (2008); and is the author of Management: A Focus on Leaders (Pearson/Prentice Hall 2014). She advises leaders around the world, and is a regular contributor to Harvard Business ReviewItems Mentioned in this Show:Sponsor: TextExpander, the productivity multiplier – Now 20% off!!!Annie's Book: How to be Happy at WorkAnnie's Website: AnnieMcKee.comBook: Rebecca by Daphne du MaurierBook: The Happiness Advantage by Shawn AchorView transcript, show notes, and links at http://AwesomeAtYourJob.com/ep223. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Annie McKee, best-selling author of How To Be Happy At Work, shares the three ingredients necessary for workplace happiness—and how you can use them to achieve your own job satisfaction.

Dr. Annie McKee                 Leaders Should Focus on Building Happy Teams  A big portion of life is spent working, so it is incumbent upon each one of us to be sure we are happy doing what we do. Happy people are more productive because their work feeds their soul, not just the pocketbook. However, we’ve all meant unhappy people in the workplace who blame their unhappiness upon the boss or others and whose negativity can easily bring others around them down. Leaders should understand their role in creating a happy team, and it begins with curiosity. Be curious about what motivates each team member. Be curious of what they want to achieve in work. Your curiosity makes team members feel like you care, and from that caring you will develop a happy team who will move mountains. Gain the reputation of being the manager everyone wants to work for. Be happy and make those around you happy, too.   Connect with Dr. McKee on Facebook and Twitter, and visit her website to learn more about her work and newest book, How to Be Happy at Work.  You can check out her book on Amazon by clicking here.   The world's only floating green at The Coeur d'Alene Resort, Idaho Looking for a location for your next business conference, to spend time with someone you love, or to experience awesome golf?  Check out The Coeur d'Alene Resort in Coeur d'Alene, ID.  The staff and service are spectacular, and you will experience a game of golf like few others.  You will also get to play on the world's only floating green.  The Resort, golf, and the Coeur d'Alene area are beautiful venues to visit again and again.         Click here to check out our newest leadership development tool – LEAD – Leadership Education and Development                 Steve Caldwell is an executive mentor and coach to managers and leaders who desire to excel in their career and become the leader others want to follow. Steve is a leadership expert, host of the Manager Mojo podcast and author of the book Manager Mojo – Be the Leader Others Want to Follow. (www.ManagerMojo.com) Steve also coaches his followers not only on how to become great leaders, but how to effectively coach and lead their employees to find satisfaction and fulfillment from their jobs and life. Having started his work career at the savvy age of 13, Steve is also currently CEO of Predictive People Analytics based in San Francisco, CA, a firm specializing in helping leaders increase sales, reduce turnover, and attract key talent. (www.PredictivePeopleAnalytics.com)      

Is work getting you down? Author and Harvard Business Review contributor Annie McKee says that could be due to one of three “Happiness Traps,” which are destructive mindsets and ways of working that keep you stuck, unhappy and rob you of success.

If you’re stuck in one of Harvard Business Review contributor Annie McKee’s “Happiness Traps,” there are ways to break free. The “Ambition Trap,” the “Should Trap” and the “Overwork Trap” can all be addressed using three components of emotional intelligence.

Segment 1: Dr. Annie McKee advises leaders around the globe, and is a Senior Fellow at the University of Pennsylvania where she teaches and is the Director of the PennCLO Executive Doctoral Program. She is a regular contributor to HBR.org and is recently the author of Management: A Focus on Leaders (Pearson/Prentice Hall 2014).Segment 2: Cortney McDermott is an award-winning writer, speaker, and strategist to Fortune 500 executives, entrepreneurial leaders, and think tanks around the world. Before turning entrepreneur, Cortney served as executive at Vanity Fair Corporation. She is the author of the book “Change Starts Within You”.Segment 3: Russ A. Brinson, business and employment attorney, and mediator with Sodoma Law in Charlotte, North Carolina, provides mediation, litigation and advocacy services to a wide variety of individuals and businesses. Segment 4: Seth Price is a highly-sought after marketing and Branding expert. Seth's new book is called “The Road to Recognition: The A to Z Guide to Personal Branding for Accelerating your Professional Success in the Age of Digital Media”.Segment 5: Joseph Cohen, Founder and CEO of Universe, a new mobile app for building websites right from your iPhone.Sponsored by Nextiva and Kabbage

Annie McKee, a senior fellow at the University of Pennsylvania and author of the book “How to Be Happy at Work,” tells the story of her journey to happiness—starting with her early job as a caregiver for an elderly couple. Even in later, higher-paying work, McKee saw that pursuing prestige and success for the wrong reasons ruined people’s personal and professional lives. She discusses how misplaced ambition, obsession with money, and fatalism are traps anyone, in any kind of job, can fall for—and how to not let that happen to you.

Are you happy at work? Our guest on The Focus Group will help answer that question. Tim Bennett and John Nash welcome Dr. Annie McKee to discuss her latest book How To Be Happy At Work. But first driverless pizza delivery, Superman logic, and Trump shaped orange ecstasy pills. All out of this world but somehow related we suppose. Shop Talk explores the idea that your passion may not be a path to business success. We're all business. Except when we're not. iTunes: apple.co/1WwDBrC iHeart Radio: bit.ly/2n0Z7H1 Tunein: bit.ly/1SE3NMb Stitcher: bit.ly/1N97Zqu Google Play: bit.ly/1pQTcVW YouTube: bit.ly/1spAF5a Also follow Tim and John on: Facebook: www.facebook.com/focusgroupradio Twitter: www.twitter.com/focusgroupradio Instagram: www.instagram.com/focusgroupradio

In their book, Primal Leadership, Daniel Goleman, Richard Boyatzis and Annie McKee identified six emotionally intelligent leadership styles that work in different situations. Two of them are the Visionary Leader and Coaching Leader.

Last week I mentioned two leadership styles: Transformational and Transactional, but there are many different ways to define leadership personalities. There is the definition by Lewin, which includes: Autocratic, Democratic and Laissez-faire. There is the Blake-Mouton Managerial Grid (See on Amazon), which mixes a people-oriented style with a task-oriented style, depending on the job at hand. There is the Path-Goal Theory, which weighs the ability of the employee with the ambiguity of the task at hand, then decides which approach to use. A book called Primal Leadership (See on Amazon) by Daniel Goleman, Richard Boyatzis and Annie McKee talked about Six Emotional Leadership Styles: Visionary, Coaching, Affiliative, Democratic, Pacesetting and Commanding, and how each style might affect the emotions of your team members. And there is Authentic Leadership: people who inspire trust, are open about the problems they come across, don't ignore or hide them, and have a high level of integrity and are consistent. Where do you fit in? How do you lead? How do you influence, inspire, motivate, stimulate and individualise? In an effort to simplify and to condense: Here are four things that you can do to begin to be an authentic transformational leader. This is how you start: Set an example: high standards, ethical choices, excellence in character You will develop and communicate and exciting and ambitious vision for your group, and encourage their development towards that end You will stimulate their intellect: Foster open discussions about the vision and how you'll get there You will care about your team: genuine concern Thank you for joining me, Edie P.S. Next week we will talk about what to do where there are problems... Resources Primal Leadership by Daniel Goleman, et al (http://amzn.to/2sTCuMg) - Affiliate link https://umesorld.files.wordpress.com/2011/02/ethics-character-and-authentic-transformational-leadership-behavior-1999-bass-and-steidlmeier.pdf https://www.mindtools.com/community/pages/article/newLDR_84.php http://www.wright.edu/~scott.williams/LeaderLetter/character.htm Blake-Mouton Managerial Grid (http://amzn.to/2sTCuMg) - Affiliate link

The Evaluation of Corporate Compliance Programs document makes clear that operationalization of compliance into an organization should be done at multiple levels in a company. Creating an ethical culture is an important step for any company to burn compliance into the DNA of a business. It must be done at every level of an organization on a continuous basis.  In an article in the Harvard Business Journal (HBJ) online publication by Christopher McLaverty and Annie McKee, entitled “What You Can Do to Improve Ethics at Your Company”, the authors surveyed C-suite executives and noted, “More often the dilemmas were the result of competing interests, misaligned incentives, clashing cultures.” Based on this study and their prior work, the authors noted three major obstacles to ethical behavior.  Initially was the issue of corporate change. The authors stated, “Companies can warp their own ethical climate by pushing too much change from the top, too quickly and too frequently. Leaders in the study reported having to implement staff reduction targets, dispose of big businesses in major markets, and lead mergers and acquisitions. Some of these activities included inherent conflicts of interest; others simply caused leaders to have to act counter to their values. Many leaders felt poorly prepared for the dilemmas they faced and felt compelled to take decisions they later regretted.”  The second was the age old dilemma of compensation where incentives tended to drive certain behaviors or, as the authors stated, “People do what they are rewarded to do, and most leaders are rewarded for hitting targets.” Of course the most recent example is Wells Fargo where employee compensation was based solely on the number of accounts they opened. Yet such incentive based behavior was not limited to front line employees as the authors stated, “The lure of incentives are a problem in boardrooms too: Bonus payments and executive share schemes are often based on short-term business metrics, which can be counter to long-term success.”  Finally, was an area which may require a Chief Compliance Officer (CCO) or compliance practitioner to think through several different calculi; cross cultural differences. Obviously some countries have gift giving cultures but this is more than simply the value of a gift to give at Christmas, it involves cultures where gift giving may be a part of the overall business relationship. The authors cited examples such as “closing a sales office in Japan, breaking a verbal promise made during after-work drinks in China, or ignoring “sleeping” business partners in a Saudi Arabian deal, all of which have cultural and ethical components.”  An interesting insight was teaching employees how to understand what matters in an organization. This is not simply the written Codes but how things really work. The authors posited three questions: (1) How are employees paid? Obviously a compensation plan is a critical benchmark. If it is solely based on ‘eat what you kill’, focusing on the short term, it may presage problems down the road. (2) Who gets promoted and why? This is not simply whether the high producer gets promoted but how about those who speak up and raise ethical issues. Are they subtly (or not so subtly) discriminated against or held back from promotion? (3) How do employees feel about their organization? Although it seems straight-forward, if your employees are disengaged or worse yet, ashamed about your company, you might be an ethical time bomb waiting to happen.  The authors then turned to initiatives that the interviewees had successfully used in their own organizations to improve the ethical climate. While noting that there is some importance in the corporate governance documents, such as a Code of Conduct and policies and procedures, the authors averred “Companies become ethical one person at a time, one decision at a time.” This means employees need to understand their organizations underlying culture. They stated, “Self-awareness enables you to build and strengthen that inner compass. Organizational awareness enables you to identify the forces in your company’s culture and processes that could drive you and others to do the wrong thing. You also need emotional self-control: it takes courage to step away from the crowd and do the right thing.”  To have such courage, the authors noted many employees who did speak up had a personal network which operates as “an informal sounding board and can highlight options and choices that the leader may not have considered. When making ethical decisions, it’s important to recognize that your way isn’t the only way, and that even mandated choices will have consequences that you must deal with.” This is yet another reason for the breaking down of silos in a corporate organization because “The challenge is that most leaders have networks full of people who think and act like them and many fail to seek out diverse opinions, especially in highly charged situations. Instead, they hunker down with people who have similar beliefs and values. This can lead to particularly dire consequences in cross-cultural environments.”  Finally, and perhaps most intuitively, is speaking up. Here business leaders must encourage not only a speak up culture but also one of no retaliation. But it is more than this as Vanessa Rossi, FCPA Due Diligence Counsel at Baker Hughes Inc. noted in a panel discussion to the Greater Houston Business and Ethics Roundtable, it is more tones at the tops as for many employee’s senior leadership resides in the form of their direct manager. The authors phrase it as “If you find you need to speak up, there will be a number of choices to be made. Do you talk to the boss? Consult with peers? Work with advisory functions such as legal, compliance or human resources? You can draw on your personal network for support and guidance on the right way forward within the context of your unique situation.”   Ethics and compliance blend together in the corporate world. It is not just the responsibility of CCOs and compliance practitioners but of senior managers to support those employees who want to do the right thing. While written protocols are significant in both detection and prevention, one should never lose sight of a corporate culture as a way to positively impact your workforce and company going forward. Three Key Takeaways Beware of the three obstacles to creating an ethical culture. What really matters in your company? A speak up culture will improve the operational performance of your business. This month’s series is sponsored by Advanced Compliance Solutions and its new service offering the “Compliance Alliance” which is a three-step program that will provide you and your team a background into compliance and the FCPA so you can consider how your product or service fits into the needs of a compliance officer. It includes a FCPA and compliance boot camp, sponsorship of a one-month podcast series, and in-person training. Each section builds on the other and provides your customer service and sales teams with the knowledge they need to have intelligent conversations with compliance officers and decision makers. When the program is complete, your teams will be armed with the knowledge they need to sell and service every new client. Interested parties should contact Tom Fox. Learn more about your ad choices. Visit megaphone.fm/adchoices

If you are ready for an episode of Gen X Amplified when we have a big-time generational conversation about millennials- then this is the one! That's because our featured guest is Lee Caraher, who is millennial champion, and sometimes affectionately called the millennial whisperer.   Lee Caraher is an entrepreneur and CEO with over 20 years experience building great, high producing inter-generational work teams that get a lot done, and have fun at the same time. An acclaimed communication strategist known for her practical solutions to big problems - Lee founded her company, Double Forte in 2002 to work with good people doing great work. Her clients span well-loved brands and hot technology startups in the San Francisco Bay area, Boston, New York, and Europe. As an author, Lee wrote Millennials & Management: The Essential Guide to Making it Work at Work, after struggling and then figuring out how to work well with millennial clients and staffers (more than half of Lee's staff is under 32). This positive and practical book is based on her own experience and interviews with hundreds of professionals of all ages across the country. As Lee points out: "I was fed up with the negative stereotypes millennials are burdened with, and was determined to figure out how to create a culture where Boomers, Gen Xers, and Millennials can all thrive together." On this episode of Gen X Amplified, we really get a chance to go deep into a generational conversation, and discuss the various dynamics of Millennials, Gen Xers, and Boomers in the marketplace. This is definitely a "must-listen" for any Gen Xer looking to become a better leader in the marketplace. Key Highlights From This Episode: What were the two transformational moments that spearheaded Lee's path to launching her agency? How did Lee get the idea for her book , and write it in only three months? What are the best ways to create positive inter-generational work cultures? Why many Boomers and older Gen Xers are "helicopter parents." Why millennials are not necessarily entitled, but are "conditioned." Why this is a great time for Gen Xers to leverage their expertise, and consider starting their own business And so much more! Awesome Mentions from this Episode (with links): Lee Caraher's Personal Website Double Forte (Lee's agency) Lee Caraher on Twitter Lee's Book (Millennials & Management) "Stronger (What Doesn't Kill You)"  by Kelly Clarkson Primal Leadership by Daniel Goleman, Richard E. Boyatzis, and Annie McKee

Daniel Goleman, Richard Boyatazis, and Annie McKee developed a theory of leadership that has given the U.S. Business Culture permission to allow emotions into the workplace. In fact they along with others are providing scientific evidence that Emotional Intelligence is essential in order to achieve levels of success where all members of the organization feel validated, valued, and included. Let's discover what emotional intelligence is and how it is used by everyone from executives to housewives.  We will also debunk the myth that leadership is a position that is only found in business. Together let's unravel the mysteries of emotional intelligence and leadership and learn how to incorporate it into our personal and professional lives.    

Daniel Goleman, Richard Boyatazis, and Annie McKee developed a theory of leadership that has given the U.S. Business Culture permission to allow emotions into the workplace. In fact they along with others are providing scientific evidence that Emotional Intelligence is essential in order to achieve levels of success where all members of the organization feel validated, valued, and included. Let's discover what emotional intelligence is and how it is used by everyone from executives to housewives.  We will also debunk the myth that leadership is a position that is only found in business. Together let's unravel the mysteries of emotional intelligence and leadership and learn how to encorporate it into our personal and professional lives.    

Annie McKee, founder of the Teleos Leadership Institute and coauthor of "Becoming a Resonant Leader."

Featuring the ideas of Tom Davenport, Rosabeth Moss Kanter, John Baldoni, and Annie McKee.

Annie McKee, managing director of the Teleos Leadership Institute and coauthor of "Resonant Leadership."