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Plenty of Pilates studios look successful from the outside. The numbers tell a different story. In this episode, Lesley Logan sits down in person with Julian Barnes, co-founder and CEO of the BFS Network, the boutique fitness industry's market intelligence company behind the annual State of the Industry report. Julian brings the data from 500-plus studios across 46 states. Lesley brings the how. Together they break down the five numbers that separate a real business from an expensive hobby, and what it actually takes to keep clients for years instead of weeks. If you have any questions about this episode or want to get some of the resources we mentioned, head over to LesleyLogan.co/podcast https://lesleylogan.co/podcast/. If you have any comments or questions about the Be It pod shoot us a message at beit@lesleylogan.co mailto:beit@lesleylogan.co. And as always, if you're enjoying the show please share it with someone who you think would enjoy it as well. It is your continued support that will help us continue to help others. Thank you so much! Never miss another show by subscribing at LesleyLogan.co/subscribe https://lesleylogan.co/podcast/#follow-subscribe-free.In this episode you will learn about:The five KPIs that profitable studios track every month.Why referrals still beat social media for new leads.How to structure an intro offer that converts.The objection scripts that turn a maybe into a yes.Why holding clients accountable is what kills churn.Episode References/Links:BFS Network – bfsnetwork.comBFS Pilates Studio Benchmarks Report - BFSreport.com or BFSpilatesreport.comFacebook https://beitpod.com/thebfsnetwork https://www.facebook.com/thebfsnetwork?mibextid=wwXIfr&mibextid=wwXIfrSubmit your wins or questions - https://beitpod.com/questionsGuest Bio:Julian Barnes is Co-Founder and CEO of the BFS Network, the premier growth accelerator and market intelligence company in the beauty, fitness, and self-care industry. He leads BFS' CEO Network — the premier peer-to-peer leadership network for multi-location, multimillion-dollar operators who are building to scale — and serves as Managing Director of the Global Leadership Council, whose members collectively operate more than 10,000 locations worldwide. He also serves as an Outside Director for a global fitness brand. Barnes created NYU's Institute in Entrepreneurship & Small Business Management and served on the US Tennis Association's Investment Committee, which managed a $200M portfolio. He holds a BA from Tufts and a JD from UNC Chapel Hill.If you enjoyed this episode, make sure and give us a five star rating and leave us a review on iTunes, Podcast Addict, Podchaser or Castbox. https://lovethepodcast.com/BITYSIDEALS! DEALS! DEALS! DEALS! https://onlinepilatesclasses.com/memberships/perks/#equipmentCheck out all our Preferred Vendors & Special Deals from Clair Sparrow, Sensate, Lyfefuel BeeKeeper's Naturals, Sauna Space, HigherDose, AG1 and ToeSox https://onlinepilatesclasses.com/memberships/perks/#equipmentBe in the know with all the workshops at OPC https://workshops.onlinepilatesclasses.com/lp-workshop-waitlistBe It Till You See It Podcast Survey https://pod.lesleylogan.co/be-it-podcasts-surveyBe a part of Lesley's Pilates Mentorship https://lesleylogan.co/elevate/FREE Ditching Busy Webinar https://ditchingbusy.com/Resources:Watch the Be It Till You See It podcast on YouTube! https://www.youtube.com/channel/UCq08HES7xLMvVa3Fy5DR8-gLesley Logan website https://lesleylogan.co/Be It Till You See It Podcast https://lesleylogan.co/podcast/Online Pilates Classes by Lesley Logan https://onlinepilatesclasses.com/Online Pilates Classes by Lesley Logan on YouTube https://www.youtube.com/channel/UCjogqXLnfyhS5VlU4rdzlnQProfitable Pilates https://profitablepilates.com/about/Follow Us on Social Media:Instagram https://www.instagram.com/lesley.logan/The Be It Till You See It Podcast YouTube channel https://www.youtube.com/channel/UCq08HES7xLMvVa3Fy5DR8-gFacebook https://www.facebook.com/llogan.pilatesLinkedIn https://www.linkedin.com/in/lesley-logan/The OPC YouTube Channel https://www.youtube.com/@OnlinePilatesClasses Episode Transcript:Julian Barnes 0:00  You have to be confident enough, both in your own abilities and that the universe will provide for you the right way. You have to be confident enough to say no to the wrong person, so you keep space open for the right person, as you said, and you have to be confident that the universe is going to bring that right person to you.Lesley Logan 0:24  Welcome to the Be It Till You See It podcast where we talk about taking messy action, knowing that perfect is boring. I'm Lesley Logan, Pilates instructor and fitness business coach. I've trained thousands of people around the world and the number one thing I see stopping people from achieving anything is self-doubt. My friends, action brings clarity and it's the antidote to fear. Each week, my guest will bring bold, executable, intrinsic and targeted steps that you can use to put yourself first and Be It Till You See It. It's a practice, not a perfect. Let's get started. Lesley Logan 1:05  All right, Be It babe. This is really for my Pilates studio owners and teachers out there, people who want to open a Pilates studio. We are going to get deep in numbers, and you're hearing me talk a lot about my thoughts about the Pilates industry and how you are going to have a profitable Pilates business. So it's kind of fun. If you've never heard me talk Pilates business, and you want to hear my thoughts, you can. For those of you who are Profitable Pilates members, you're going to hear some of my favorite things to say, and I think you're going to be really impressed with how amazing your studios are doing compared to others. But also, I think it's really important to know what the stats are. What is going on in the Pilates history? It is changing. There are a lot of studios, but are these studios actually as successful as they look? Lesley Logan 1:28  So, I think this report is really fun. If you watch it on YouTube, you're gonna see the visuals of these numbers. If you're like me and need to see them, you can watch it there. We'll also have everything in the show notes and in the blog as well. You guys are awesome. Here is Julian from the BFS Network. Lesley Logan 1:43  All right, loves, this is gonna be fun. You guys get to hear me in my own element, probably a little more behind the scenes of what we do with other businesses, but we have an incredible guest here. We'll talk a lot of numbers, so if you're a visual person, you might want to watch this on our YouTube channel. Julian from the BFS Network, you are here. Hello, tell everyone who you are and what you rock at, because they're going to want to know.Julian Barnes 2:18  Lesley, I am here in your home studio in Las Vegas. This is not Zoom. This is.. I could touch your high five. Here we go. There we go. Awesome. Hello, everyone. My name is Julian Barnes. I am the co-founder and CEO of the BFS Network. I am based in New York City, here in Vegas to hang out with my good friend Lesley and Brad. We are the BFS Network. For today's conversation, the most important thing I'm going to share is we are known as the premier market intelligence company in the boutique fitness industry. We publish the State of the Industry report, which is the annual report, which is the most comprehensive report in our industry. A lot of data, a lot of KPIs, a lot of metrics, all focused on showing what profitable studios do. So I'm here today with Lesley, and I'm going to share some of the numbers, and she's going to tell us how to achieve those numbers.Lesley Logan 3:13  Yeah, I'm excited. Let's go, let's do it. I'm a visual person, so I'm glad you got a visual for us.Julian Barnes 3:18  So the first thing I want to just talk about is who participated in the survey. In addition to the Profitable Pilates community, this survey has been conducted over the last 18 months, 500-plus studios worldwide. Most importantly, it is the overwhelming majority, 89% of the studios that participated in the survey have three or fewer locations, and most of them have one location, individually owned, self-financed, no private equity, no investor. So we're talking about just the regular studio owner who bootstrapped and saved, and maybe borrowed from the bank to open, that's who's in here. There's no Solidcore in here, there's no Barry's, there's no SoulCycle. And if there are some independent Club Pilates franchisees, they're individually owned, they're not big corporate, so that's.Lesley Logan 4:17  Not one of those people who owns 75 or 100 sharing. Yeah, yeah.Julian Barnes 4:21  Exactly. All right, so that's who's in it. Also, there's broad geographical distribution of the survey, meaning 45% of the responses came from cities with a population of half a million or more, 45% came from cities 50,000 to half a million, another 10% are rural areas less than 50,000, 46 out of 50 states, so we have geographic representation, we have market size representation, one, two, and three locations, no PE, no investors, so we're talking about the average mom-and-pop small studio everywhere in this country.Lesley Logan 4:57  Okay, you know I'm gonna want to have dinner where the four states are, so we got a find studio close to. Julian Barnes 5:01  It's like three S's. No, three N's. So it's North Dakota, Nebraska, and I forget the other two.Lesley Logan 5:08  Okay, I have a really great city for you, Nebraska solo owner, really pretty incredible, open for over 20 years. Julian Barnes 5:13  That's what we need. Okay. So that's who we're talking about. The way we're going to rock today is talk about the BFS scorecard, which is six KPIs. I'm going to share with the listeners, all of you, the six KPIs that profitable studios track, and I'm going to tell you what those KPIs are. And then we're going to come back, and I'm going to ask Lesley how and what a studio should do to achieve those KPIs. So, I am the "what" today; Lesley is going to be the "how."Lesley Logan 5:49  Yeah. So, for those of you, this is how it was explained to me, and I think this is a lot of fun for my peeps to listen. He's gonna be that Steve Kornacki at the big board, and I'm gonna come in as Rachel Maddow or Chris Hayes. I mean, obviously I watch a news channel, so there we go. So I'm gonna come in with my opinion and my punditry.Julian Barnes 6:07  You don't have blonde hair, so you're not that other channel.Lesley Logan 6:09  I'm not. Also, these are still my cheeks, my lips, my eyes.Julian Barnes 6:18  All real, keeping it real. Okay, so KPI number one is number of leads per month, and Profitable Pilates studios generally are generating somewhere between 10 to 50 leads per month. The number one response is more than 50 leads, so 30% of the respondents generated more than 50 leads, and then the tie for second was less than 10 leads per month and 10 to 25. Less than 10 was 20%, 10 to 25 is 21%, so that's basically a tie. I don't know for sure, but if I had to guess, the studios that are generating more than 50 leads a month are probably mat Pilates with larger class sizes, and yeah, they need more leads.Lesley Logan 7:09  I think anytime you need more leads, it's probably better having more class-based classes. Yeah.Julian Barnes 7:13  Exactly. And so the studios with less than 10 or 10 to 25 are probably more of the Reformer.Lesley Logan 7:19  Yeah.Julian Barnes 7:19  So number of leads per month is the first metric to track. I'm going to run through these quickly, and then we're going to come back. Okay, so the first KPI is number of leads per month, and the highest response was more than 50 leads per month. 30% of the Profitable Pilates studios that we surveyed generate more than 50 leads per month, and I would imagine that the majority of those are Pilates mat classes, where they have more people in seats and bigger studios, and they need to fill classes. Tied for second was less than 10 leads per month and 10 to 25 leads per month, and that is between 20 and 21% of the people who completed this assessment selected less than 10 and 10 to 25. So number of leads per month is the first KPI that we're going to talk about. Second KPI is the conversion rate, and let's see if I can do this, because I'm not an idiot, is what I told you, right?Lesley Logan 8:19  You're doing great. So there we go.Julian Barnes 8:22  Conversion rate of leads to first-time visitors. I can't wait for Lesley to break this down, but it's one thing for someone to email you, to DM you, to IM you to say, "I'm interested, send me more information about your studio." It's another thing for that person to actually walk in the door, and so conversion rate of lead to first-time visitor, Profitable Pilates studios are converting at more than 30%. 54% of the Profitable Pilates studios are converting at more than 30%. So think about that: for every 10 leads, the best studios are getting three of those 10 emails to walk in the door, right? So, conversion rate of leads to first-time visitors. Now they came, they took a class, they bought the intro offer. The question is, what percentage of those people made a second, bigger purchase? They already purchased the intro offer. I like to think about it like this: you go to a restaurant the first time and you have a nice meal. My question is always, am I going to come back? And especially if you bring a friend with you, maybe it's your favorite restaurant, and you bring a friend with you to your favorite restaurant, and you pay for the dinner. The question for your friend is, did you enjoy your dinner, and did you enjoy your dinner enough that you would come back and pay for it? That second purchase, same thing applies with studios, so they bought the intro offer. Did they come back? And Profitable studios, 55% of Profitable Pilates studios convert to a second, bigger purchase more than 30% of the time. So see how small these numbers get: for every 10 leads, three walk in the door, and of those three that walk in the door, only one is making a next purchase. So Lesley's gonna break that down. She is chomping up the bits, waiting for me. Lesley Logan 10:13  I can't wait. Julian Barnes 10:13  All right, so those are the first three KPIs. Okay, so the last two KPIs we'll talk about are average member lifetime value, which is how long they stay, and so the largest category for Profitable Pilates studios, 28% of Profitable Pilates studios have a lifetime value greater than two years. The good news is, hence the name of Profitable Pilates, that 71% of the Profitable Pilates studios that completed this assessment have an LTV of more than two years, and that's really important. I'll let Lesley weigh in on why that's important, but the number is more than two years. You want to be an LTV more than two years. Julian Barnes 10:56  And finally, the last KPI we're going to talk about today is churn, and churn means how often your members leave and you have to go refill that spot. You can't grow if you're constantly replacing someone in your studio. So Profitable Pilates studios, 43% of profitable Pilates studios minimize churn to less than 5%, but here again, the Profitable Pilates community that Lesley runs, 71% of the people who completed this assessment have a churn less than 5%.Julian Barnes 11:31  So let's recap. The five KPIs are number of leads per month, converting those leads from lead to first visit, converting the first visit to a second purchase, assuming the first visit is an intro offer, second purchase, then how long do they stay, and do you retain them by minimizing churn? Those are the five KPIs. That's what Profitable studios do in the Pilates sector. Lesley, now tell the people.Lesley Logan 12:02  Oh my gosh.Julian Barnes 12:03  Tell the people, Lesley, what they're supposed to do to achieve these numbers. How do they get these number of leads per month?Lesley Logan 12:11  Okay, so here's a really great... I just want to say I'm really proud of the people who filled this out, because my goal has always been for the people we coach for the long term. I'm like, your business should get really boring, like it should get really predictable. My goal is that some of our people need one lead a month because they actually don't have room, and they're actually referring out to other businesses in the area. That obviously is more of a smaller studio that doesn't have large group classes, but that is the absolute goal, because it's better to be entertained in your life, your business should not be so entertaining. Lesley Logan 12:39  So what I would say is, for studios to have a really great conversion, if you don't know how many leads you're getting a month, that's important. You got to start there, and you want to know where they're coming from, because that really does help you understand where you're spending your time marketing. Everyone tries to sell you to the moon and back that you should be on social media. You might not need to be, depends on your community, right? Depends on how many people are there, and depends on how many leads you need. I know that sounds crazy in 2026 that I would tell someone that it's not about social media, but it's not, more and more people are not necessarily trusting what they're seeing on socials because of AI and things like that. So, you really want to have an amazing network of clients who love you, who refer people out, so you're getting strong, solid leads, because those are gonna be the ones that actually come in over just reaching out to see what's going on.Julian Barnes 13:22  You just said something I want to jump on. I didn't mention it, but we also asked studio owners what was their most effective lead gen tactic. You want to guess what that answer is, Lesley?Lesley Logan 13:33  Referral.Julian Barnes 13:34  By far, in every modality.Lesley Logan 13:39  Yes. And here's what people.Julian Barnes 13:40  It's two to one, like it wasn't close. And again, these are profit, not just Pilates, all modalities. The number one lead gen tactic is referrals. So when you said people don't trust what's on the social and socials, what do people trust?Lesley Logan 13:56  They trust their friends.Julian Barnes 13:57  They trust people they know, people who they know, like, and trust.Lesley Logan 14:00  So here's the thing: if you are a new business right now, or you need people right now, if you're spending all of your time marketing yourself through stuff online and buying ads, that's one way to do it. And you will get people. I'm not saying that doesn't work, but you will get more people quicker if you actually tell the people who know, like, and trust you, whether they're clients or not, "Here's what my studio does, here's who we help, here's how we help them. Who do you know?" If you say, "Who do you know?" it opens a loop. You open a loop, people aren't likely to say, "I don't know anyone," because they'd have to think about that. But if you say, "Who do you know?" it opens this loop, and they start being aware of it. And if their friend's like, "Oh, my shoulder hurts," they go, "Oh, I just heard about the studio down the street." People will refer you people, and those are the people who actually come in, more likely than not, than someone who's just cruising the internet and filling out the contact form. Whoever fills out the contact form, honestly, it's whoever gets to them first and doesn't bug them.Julian Barnes 14:49  Let's take the people behind the scenes for a second. Before this call, we were chilling out in your backyard, and is it safe to say that we have some fundamental disagreements about how studios actually operate some things, right?Lesley Logan 15:27  I think that's okay, though.Julian Barnes 15:36  I wanted them to know that the things you and I agree on are the most important fundamental aspects of running a business. The things we disagree on, I say they're on the fringe, they're just a matter of choice. But this, having referrals, know, like, and trust that, it is tested over time.Lesley Logan 15:26  Yeah, I mean, it's so true. And also, it just makes it a lot easier on you if you need clients today. You opened the studio recently, or you hired a new teacher, or you opened some new classes, you need people to fill those seats today, you will always have a faster rate of transitioning them into clients if you're going to your community and the people who trust you, because they will talk about you, they will have a trust transference. If you are waiting for people to fill out your contact form, then it's like, well, they wanted you at 11:00 PM last night while they were watching someone on some TV show doing what they thought was Pilates, so they reached out, but now it's 8:00 AM or 9:00 AM in the morning and they're at work. Then it's like, "Well, I'm too busy this weekend," so you got to get people when they're excited. Lesley Logan 16:07  If you have a 30% conversion rate from the lead into coming in, that's great. I actually don't think that that's a terrible... I think if you have higher than that, you are doing great, but if you have lower than that, that's where I have concern. I feel like 30% feels very fair. Where I want you to really look at is from that, when they come in, if you have a lower than 30% conversion rate, you really do have an issue, because the numbers just get so small, and you're actually just wasting a lot of time. You're working really hard. And so I think this is where you, as an owner, need to look at what your onboarding experience is. How are you setting people up? Are you getting them with the right teacher? Are you the only person who's teaching them? Then it really is on you, what's going on?Lesley Logan 16:47  And this is where I think a lot of people make mistakes, because they try to sell Pilates, or whatever the modality is. People actually don't want to buy process; they want to buy the transformation, they want to buy the passion from you. And so this is where, if you're a studio owner and you're not the one who's doing these intro offers, they're going into a class, or they're going into another teacher's experience. You need someone who's got passion and actually can read the person, because you have to take what their goal is and what you offer and show how they get there. Nobody wants to hear, "Oh, you're going to buy the four-session-a-week package," because that's, no, that's a process. They want to buy in on the belief that you have that you can get them to where they want to go.Julian Barnes 17:24  You just said the magic word, and I don't know if people really heard you or want to go back. You said they want to buy the what, starting with the letter T?Lesley Logan 17:34  Oh, the transformation.Julian Barnes 17:35  Say that again.Lesley Logan 17:36  The transformation. They want the transformation, they want the end result.Julian Barnes 17:38  I like to say that there is no transformation without the transaction. There is no transformation without the transaction. So you have to ask the question, why are you here, and you have to actively listen to what they say, and then be prescriptive in your answer to the question. Okay, so you want X, Y, or Z. Great. Here's how you're going to get that: two times a week, three times a week. You're going to take this class, that class, this class, etc. You're going to give them a prescription, just like a doctor would give you a prescription, and tell them when they ask what does it cost, you reframe it. The investment for you to achieve your desired goal is going to be one of time and money. The time is twice a week or three times a week, and the monthly investment for that is going to be X.Lesley Logan 18:29  I agree so much, because if you can actually get them to understand that this is a tool to the transformation, and they can make that transaction, and you break it down, you can also be honest with them, and this is where trust is really built. Some people are going to come to you with goals that are not in alignment with what you do. If you actually tell them... for example, in Pilates in LA, every single person wants to lose five pounds, and it's like, "Well, here's what we know about science. Science would say, if you want to lose weight, it's a few different factors, and any fitness is part of the journey, but it's not the tool." The actual tool, especially if you're serving women, is: what are your hormones like? What are you eating? And then you can go from there. But if all you do is work out to lose weight, you might lose a couple pounds, you might change the metabolism you've got, but it's actually not going to get you to the goal. Lesley Logan 19:20  And so this is where it's really cool for people, and this is what I coach people on their first-time sessions, is find out what they're there for, and then tell them you can or can't help them. So I would always say, "Here's how Pilates is going to be part of your journey, here's what we can't do, but here's what we can do." First of all, most people are lied to so much, or sold a bunch of smoke and mirrors, that they actually will like that you told them that. They might not buy from you, they might go to someone else, or they might try something else and come back, because they actually believe and trust you. I really do believe in being authentic here. And then when you're teaching the sessions, you need to actually tell them, "Here's why I've chosen this exercise for you, here's why this exercise is going to hit your goals." That's what people don't do, they just keep talking about Pilates this, Pilates that. Pilates is now on every corner, so maybe that worked in the 1990s or might have worked in the early 2000s, but it doesn't work today. You actually have to say, "With my eye, I'm seeing your shoulder is doing this, and you have back pain, and so what I'm seeing is because of this imbalance, you're gonna have back pain until we get this balanced. So, here's these three exercises we're going to do, and they're going to help you with this." You have to actually tell them, take them behind the scenes. I like to say that their first sessions, their intro sessions, are like going to a buffet. They get to see all the different options, and you're going to talk about all the different options, and then you're going to prescribe them, like Julian said, like, "Hey, okay." First of all, I never say, "Did you like that?" You got to just go with confidence. You're like, "Thank you for letting me teach you," because that gives gratitude, it lets them know the session's over, and then you go into, "You said you wanted this. Here's how we're going to get there. Here's the process." Julian Barnes 19:20  Here's the roadmap.Lesley Logan 19:20  Yes. And then if they're like, "Whoa, that's too much for me." If you go through all the investment and all the time, and they're like, "That's more than I can spend right now," you can say, "I understand. We can take a little longer; instead of coming three times a week, we can do two times a week, or we can do this and this," but you have to actually help them find a way. I get it, some people don't work out, so that's not even the money, it's the actual going from zero times at the gym to coming three times. You're asking a lot, so this is where you have to be honest, and this is where I think our industry really needs a little kick in the pants, and a nice one. People that are with me a long time have heard me say this: if you aren't going to hold people accountable to their goals, you're going to become a to-do that they move around all the time.Julian Barnes 21:28  1,000%. And remember, they came to you. You didn't go find them.Lesley Logan 21:34  Yeah.Julian Barnes 21:35  Even if you did, even if you went to the local farmers market, you didn't force them to give you their email. Lesley Logan 21:40  Yeah.Julian Barnes 21:40  They gave you their email. They walked into the door. You have to ask them why they walked in, and you have to actually listen, so you can connect what they said with what you're going to say. You know what you're going to say, you know what your packages are. The question is, can you connect your packages to the goal they told you they want to achieve? It is not about giving permission, you are the person in the position of authority.Lesley Logan 22:09  Well, that's the thing. You just said you are the person in the position of authority, and that's where people don't see themselves.Julian Barnes 22:15  Retain your power.Lesley Logan 22:16  And so when people come to us, I have to constantly remind them that you're so worthy. If you have people who are late canceling and you're not charging them, I promise you, you're losing that client. That's not a client you want, by the way, but it's also you're losing that client because when push comes to shove. Julian Barnes 22:31  They're not committed. Lesley Logan 22:33  Right. When their budget has an issue, when something comes up, they're like, "Oh, I'm going to cancel my Pilates," because they're not actually seeing results, because you didn't hold them accountable to get results. I think this is where people really have to actually remember there is such a thing as you being in relation to them, and there is a camaraderie, but you're also the expert. They came to you, and the only way that they can exchange the energy is to pay you that worth, but you have to hold them accountable so that they get those results. And when you get them the results, that's why you don't have churn, that's why your churn is so low, and that's why you'll have clients for life. And by the way.Julian Barnes 23:05  We're gonna come back to that. Lesley Logan 23:05  Okay I just want to say, I think a lot of people go, "Oh, this person came to me, I hope they like me." You can't be like that if you want a business that actually works and doesn't stress you out at the end of the day. You have to actually have the authority, because you are the expert. They don't know.Julian Barnes 23:21  You have to be a little bit like Steve Jobs. Steve Jobs said you don't ask the customer what they want; you tell the customer what they need. None of us raised our hand and said we want a phone, remember the Blackberries and the Treos, and we want a contact management thing, we want to surf the web. No one said, "I want that." He presented it to us and said, "Here, isn't this cool?"Lesley Logan 23:45  Yeah, right. I think that's where, I understand some people's first-time sessions are in a group class. I would argue that that's a harder way to sell things. I would absolutely say, if you are a class-based studio and you want to have clients for life, you should have some sort of onboarding that allows them to be either on their own or in a very small group of other people who are also on an intro, so that you can actually find out why they're there and actually tell them how these exercises on whatever equipment you're teaching them actually help them reach their goal. Because if you just put them in a class with a bunch of other people, first of all, they get lost, and the experienced people get annoyed if the teacher keeps teaching to the newbie. You're going to lose people; they're going to start going, "I'm not getting challenged here, I'm going to this studio over here." So, I really do believe in an onboarding journey. And, of course, people are going to say, "Oh, this studio over here will let me in." Great, you should go to that studio that doesn't have any worries about you getting hurt and doesn't want your sessions to be personalized. No problem. I understand you want to get started. I actually believe in villainizing a little bit of the thing that you are not doing, so that you can actually tell people, "Here's why you wanted to work with me. Here's why you want to trust me, because I actually care about why you're here, and you're not just a number on my Reformer, you're actually a person whose impact I want. I want you to have the transformation you wanted." But I also think when they're in that first session, whatever it is, a week or a session, I really do think if you don't tell them what you're seeing in their body that's keeping them from the goal they want to have, you are missing out on an opportunity for them to understand how smart you are and how much of an expert you are. If you tell me that you want to have better posture and I'm seeing that your hip is up to one side, you have to tell people, "Oh, I noticed this, no wonder your posture is having problems. So here we're going to do these exercises." I always said this, but I think it's really where people miss out. This is where teachers keep it to themselves and they actually don't tell the client what they're seeing; they just pick exercises, but the person doesn't know why you're picking that. So, you have to peel back the curtain, so that they can see that you're in there with them, you're a partner in this journey, and you're gonna hold them accountable to hitting the goals they want, and then when they hit those, you're gonna set new ones.Julian Barnes 25:40  Right. All right, so let's talk about KPI number three: percentage of new visitors who purchase a membership or a bigger package. So we're talking specifically about people who purchase the intro offer, they finish the one week or the two week or the one month, whatever the intro offer is, they finished that. Did they pull out their credit card and make a second purchase? What should studios do, owners, and instructors do to increase the probability of a yes?Lesley Logan 26:11  I love this question so much. I'm going to take us back a little bit. So I want to go back to the intro offer. You need to pick an intro offer that actually fits the goals you need. If you need a lot of clients, the intro offer needs to be very simple, very easy. I wouldn't even give people two weeks, I think that is crazy nonsense. I also don't like free; I think you have to charge. It's very hard to go from zero to whatever you're charging. So, I would say if you need clients yesterday, you're doing a single-session intro offer with a very much hands-on experience, where someone is told, you find out what they need in an interview style, and then a concierge style at the end about what's going on. That's what you need. If you don't need a ton of clients, then your intro offer can be a little longer, and can actually be a higher need to say yes, meaning instead of doing a private session and the intro offer is $60 for one session, it might be $180 for three. That obviously is going to get rejected more, because it's a bit more. "I don't know if I want to spend $180 on you, I just met you, I don't even know you." But you don't need a lot of people, so you're like, "I only want the best to come through," right? So you really want to make sure you're picking that. Now, obviously, the higher the intro offer's time and money commitment is, the more likely you're actually going to have a second purchase if they do it in a condensed form of time. That's why I disagree with two weeks or one month, I really do, especially for in-person. I think you want to keep things quick, because when that dopamine high is happening, that's when they're more likely to buy. If it's three sessions that they can take over three weeks, good luck, because they only felt the high in the moment when they drove their car home, they actually didn't get the benefits. But if it's three sessions in one week, you're more likely to get that second purchase. You want people to feel the benefits, because let's be really honest: Joe Pilates has a quote that everyone likes to use, but they don't finish the sentence. "In 10 Pilates sessions, you feel different. In 20 sessions, you look different. In 30 sessions, you have a whole new body." But they don't finish it: "If you come three to four times a week, or your money back." That's what Joe said, that's what his ad said. If you're just coming to Pilates once a week, it'd be like trying to study Spanish once a week. I can recognize words, but I'm not going to be able to understand Bad Bunny, that's not happening. I have to do it multiple times a week, and science is there, no matter the modality. Unless you're doing something three or four times a week, you're actually not making a change.Julian Barnes 26:58  Well, that's the key, right? Earlier you said you're here for the transformation. The first step, I would argue, in the transformation is transforming your daily routine. What you just said is people need to adopt a new routine that says, "I'm coming on Tuesday morning, Thursday after work, Saturday morning." I'm committed to that change. See, hear these terms: commitment, investment, transformation. They need to commit. You need to present them with a prescription. You are more likely to be successful if you present a prescription that gives them the opportunity to adopt a new routine from day one.Lesley Logan 28:10  Here's the thing: you will sound more confident when you're talking with them if you're making them rise up to the occasion. It is understanding their intake forms.Julian Barnes 29:12  You're leading them to rise to the occasion.Lesley Logan 29:18  Yes. Here's the thing: are you more likely to come to the person who says, "When do you want to come in?" If you're someone who's listening who says, "When do you want to come in? Do you want to come in next week?" I'm going to tell you right now, your business is a hobby, and eventually the IRS is going to audit you, so that's not going to be good for you. You're not gonna be profitable. If you're telling people, "Hey, you should come, you're gonna come two times a week. I have 10:00 AM on Tuesdays and Thursdays, does that work for you?" That is me telling you. You're going, "Hmm, does it work for me?" But you're not, you're more likely to look at your calendar like, "When do I want to come in? Oh, next week actually feels really full. Now I can't come in," right? You want to actually tell people and prescribe people and have the confidence in what you're doing, and this is where I think a lot of people have a lot of fear. "Oh my god, they'll think I'm being rude." No, they won't. They're going to think that you're in control. This is a business. It's a business. Lesley Logan 30:06  And also, I don't want to waste people's money, so you can even say that. Look, here's the deal: if you're only going to come once every other week, this is kind of a waste of money. You shouldn't really do this; you could probably do something at home on YouTube. If you really want the transformation, you have to commit to it, and the commitment looks like this. That's where I would say, whether you do memberships or packages, I don't like unlimited, because that is craziness, you also can't prescribe people the times to come in. "If you want to hit this goal in the next three months, I recommend our three-time-a-week commitment. If that's too much for you, there's a two-time..." You have these things that people can choose, a journey, a path. If you're only gonna have one time a week, here's the deal: you can never miss, and I'm gonna need you to do homework, because the reality is, one time a week, if that's all you can afford time or money-wise, I get that something is better than nothing, but you gotta do something at home. Otherwise, it is a waste of your time and money, and I don't wanna waste your money. And when you talk like that with people, they're like, "Oh, this person really knows what they're talking about." When you ask them, "When do you want to come in?" a broken clock is right two times a day. You're going to get some people, but those are the type-A people who happen to be near you or close to you, and they kind of like you. You're not going to have a business where it's easy to predict how much money you're going to make month after month.Julian Barnes 31:15  Would you say that transformation requires the three C's? You need to change your routine, you need to be consistent about the changes you're making in routine, and you have to be willing to get rid of your comfort zone, get out of your comfort zone. Very little change occurs when you're comfortable.Lesley Logan 31:37  Oh, you know what happens: if you don't change, the world does, and you just actually get further behind. So I do think that... I love all those three C's, and I think that's really helpful for people. Here's the thing, the objections you're going to get are three. There might be some other ones, but these are the three I've heard teaching for a really long time, and I used to run nine studios for a high-end fitness company, so I have heard them all, which are: "I don't have the money." Guess what, everyone says that when they actually don't really want to tell you why they can't do it, or they didn't like it. It's an easier thing. You're not going to go show me your wallet, right? So, "I don't have the money," and "I don't have the time." This is one for people who want change, but they're afraid of leaving their comfort zone. So, this is where you actually have to have a speech ready in hand. "I get that. I'm a very busy person. Here's what we're going to do: we are going to pre-schedule your sessions for the next month, so you can schedule your whole life around it. How about we start two weeks out, because it's a little easier? Two weeks out, it's not overwhelming. We're going to schedule your whole life around it, and because of our cancellation policy, you're going to cancel your friends over this, and you're actually going to get the transformation." Or they have to "think about it." If they have to think about it, there's a couple things going on. You weren't good enough at making sure they understood how what you're doing is going to help them with their transformation. You didn't get an honest goal out of them, or you actually didn't tell them how you're going to get there, so they're kind of in, but they're not sure. Or you have way too many offers. If you have too many offers, "I don't know what to do. If I see we have these packages, and we have these packages, we have this class over here, we have this class over here..." It's too confusing for me, and I have to think about it. You want things to be very easy for people to make a yes. And so, if they have to say, "Oh, I have to talk to my husband," that is also a way of saying, "I don't have the money," or "I'm not sure," because most women have the ability to spend the money on what they want. The first time I ever heard this as a brand new teacher, I said, "No problem. If your husband has any questions, here is my number. Remember, these are the goals we talked about, here's how we're going to get there." And if you want me to chat with him about how this is going to work out, I'm happy to do that. Guess what? He came up to my studio the next day and he said, "My wife can come as much as she wants, whatever she wants, she can come as much as she wants. I just want her to be happy," right? Most of the time it's not the husband; it's that she was not sure if she was worthy of the commitment, and we have to hold space for that. But if you can actually think of the objections you have, and then come up with your responses ahead of time, you're gonna come off more confident when they have those. And then guess what, they can go think about it. Okay, great. "I'm gonna reach out next week, I'm gonna reach out tomorrow, I'm gonna call back on the follow-up. Is that okay with you?" You'd be surprised how many people come in if you follow up.Julian Barnes 34:04  Now, here's one of the areas where we may disagree. I agree with everything you just said. Sometimes it's okay to say, "We may not be for you."Lesley Logan 34:13  Oh, we're not going to disagree on that. I love that.Julian Barnes 34:17  I hear you. The three objections: don't have time, can't afford it, not sure. Okay, I hear you. We may not be the right place for you. We are the place for people who are willing to make a commitment to the transformation they seek. We work with people who are committed. We work with... and then whatever's in your community, you know, describe them. They might be business owners, executives, presidents of corporations, whatever is in your tribe, in your community. We work with the best of the best. If you want to be part of that, we'd love to have you, but I get it, we may not be for you, and that's okay. Lesley Logan 34:56  That's okay. Julian, I love this, because I just coached someone today, and she was talking about, "Oh, they got sick and they couldn't do this, and now they're good there." I said, "You should fire them as clients, they're not good clients." In fact, I would call that dirty money. Every single teacher out there who's taking clients who just come in willy-nilly, that is dirty money. It's actually never going to get you good referrals. There's certainly not gonna be a walking billboard. The best advice I ever got when I first started teaching Pilates, best advice, a teacher took me aside on my first day, and he goes, "Get one client and make them obsessed with you. You focus every energy and everything you have on that one client, and you will have clients for life." And he's not wrong. I was gifted a duet session from a teacher who was moving, and I took that to heart. They're like, "We can't come next week." I'm like, "Oh, well, I'll see you... let's go with an extra one this week. Gotta make it up."Julian Barnes 35:43  Exactly right.Lesley Logan 35:44  And they're like, "What? We don't do two in a week." I'm like, "Well, you're missing next week. I'm not gonna wait two weeks to see you. What change are we gonna have? We gotta do this." They never miss a session. Guess what? Within two weeks, I had two of their friends from their building, right? Because I was like, "If you want to work with me, this is how often you have to do this." And here's the thing: when you tell people, "We might not be for you," one, some people will rise to the occasion because they don't like to be rejected, and two, you're leaving space for someone who's going to actually add to the community and make your business successful. And, by the way, more importantly, you're going to make an impact on them, because it's not fun to teach people who are not committed it's, actually exhausting.Julian Barnes 36:18  I know you believe in karma.Lesley Logan 36:19  I do. Julian Barnes 36:20  Right, as we sit in a room full of crystals everywhere.Lesley Logan 36:24  Some people, I'm wondering when their karma is coming. I'm just gonna say.Julian Barnes 36:28  So you have to be confident enough that the universe will present you what you need when you need it, and that confidence is really tested when you have some financial needs and the wrong client walks in. You have to be confident enough, both in your own abilities and that the universe will provide for you the right way. You have to be confident enough to say no to the wrong person, so you keep space open for the right person, as you said, and you have to be confident that the universe is going to bring that right person to you.Lesley Logan 37:12  Yes. Well, and.Julian Barnes 37:13  But it's not going to always be on your schedule.Lesley Logan 37:15  No. And that... well, that's here's the thing, we've been talking about these different leads, you actually don't get to decide when people are going to finally come in the door. So you have to make sure that whatever you're doing is making sure it's put in front of them and reminded in front of them, and they're reminded again until they're like, "Oh, I'm finally ready." We actually don't get to decide when they come in the door, but once they're there, we absolutely can say, "You're in my house, and in my house, this is how we do things," right? Like my house, you can leave your shoes on, we got a dog, he goes in and out, this is a desert, we're fine, but some people's houses, the shoes go off. I was just at a friend's house who's in the Pilates industry, and he's like, "Yeah, you take your shoes off," and we went upstairs, and he's like, "Oh, there's a deck, put these slippers on," and I'm like, "Oh my god, there's so many rules!" But guess what, it's his house. Those are the rules of participating in his world, and so I would just say it's okay to have these rules. It really helps people understand the boundaries, and it will make for better clients who are more consistent, and guess what, they will go back to the best way to get clients: refer you better clients.Julian Barnes 38:15  Great. So now, how do we keep them? How do you recommend that your clients act in such a way as to increase lifetime value? First of all, what is lifetime value? Second, why is it important? Third, how do you increase it? What is it? Why is it important? How do you increase it?Lesley Logan 38:34  So you can correct me. I'm going to do a simple lifetime value with clients: like if you have clients for two years, how much money do you often make off them? And getting an average of a lifetime value really helps you understand how many clients you really kind of need for your business to predict or project what you want to make. You want to make a million dollars for your studio, and your average lifetime client is X. Then you need 25 of those clients to get there, right? So it really helps you understand the business you're going to have. And our businesses, we have a really amazing lifetime value of a lot of our clients. It's kind of insane for our membership bases that are online, what they are, and so once we know those, it really helps us understand how much money are we going to spend marketing, right? Especially if you're an on-demand business or membership basis.Julian Barnes 39:12  How much you're willing to invest in marketing.Lesley Logan 39:14  Yes.Julian Barnes 39:14  If you know that your member is paying you 100 bucks a month, which is 1,200 bucks a year, and they have an average tenure of two years, then you know that you have about $2,400 for every client.Lesley Logan 39:27  Yeah.Julian Barnes 39:28  So now you back, that's not even that's before profit.Lesley Logan 39:30  Yep. Okay. Yep.Julian Barnes 39:32  Now you back that down and back that out and say, "Well, how much am I willing to invest by an acquisition cost? Am I willing to invest $100 to make $2,400? Sure. Am I willing to invest $2,000 to make $2,400? Not so much."Lesley Logan 39:32  There are people who will do that, and I think they're crazy.Julian Barnes 39:33  So you know that number because you want to know how much you want to invest.Lesley Logan 39:37  Yes, and it's really important, and it really does take time to get that value if you're a brand new studio. This is going to be something. Julian Barnes 40:00  6 to 18 months, minimum. Lesley Logan 40:02  So it's really important. What was the second two questions?Julian Barnes 40:06  That's what it is. How do you keep your members with you for two, three, four years? How?Lesley Logan 40:14  Okay, so first of all, this is going to sound crazy. If your value system doesn't include commitment and consistency, you've already started your business off on the wrong foot for a long-term lifetime value of a client. You have to actually have in your value of your business, "We want committed or consistent clients." What are we going to do? It's part of our value system to make sure that happens. Maybe that comes from communication, maybe that comes from transparency, maybe that comes from responsibility, maybe that comes from community, but you have to decide in your value system how you're going to get there from the get-go. Because everything in your value system dictates how you make decisions on who you hire, what services you offer, what days you're open, all that stuff, right? Second thing is, if you're not making sure your clients are consistent, if you're just letting them cancel and there's no fees, they're not committed. Guess what, they're going to eventually go somewhere else, because no one's making sure they show up.Julian Barnes 41:11  The word there you're looking for, I think, is accountable.Lesley Logan 41:14  Yes.Julian Barnes 41:15  Accountable. You have to hold your clients accountable to the prescription for the transformation that they said they want. You didn't tell them what they wanted; they told you what they wanted. You told them how to get it.Lesley Logan 41:29  Yeah, exactly. So, I think this is where people are afraid they'll lose clients if they uphold a cancellation policy. Nope, you'll lose them because you didn't. Now, you might lose them in the beginning, like, "This is too harsh." Great, this is not the studio for you. That studio on the street is in charge, go there. I don't know if you'll get your goals, but you won't be charged for not showing up here. You said you wanted to do this; I held a space for you, right? It's really important. And you'll say it in your own words, but I promise you, I promise you, I had clients when I was in LA... I taught in LA for 12 years. I was there for 14, taught 12 years in LA, and when COVID hit, I still had more than half of my clients from the first year I started teaching.Julian Barnes 42:08  How? What did you do to maintain that LTV?Lesley Logan 42:12  Aside from my boundaries, if I traveled, there was a teacher coming into their space at their exact same time, so their schedule didn't change just because my schedule changed. I think this is really important: no matter the size of your space, you've got to have backups or a backup policy in place, so that you can get sick, have to travel, or have a baby, and make sure that they're taken care of at the schedule that they committed to, because it's really hard for them to move their schedule, right? Second thing, if you're not reinstating what they're getting from you, you think that they're mind readers, they're not, right? So, you have to remind them how far they've come, how close they are to their goal. "Oh, you've hit this goal, where are we at now?" You also need to actually... they talk so much, they are nonstop, they think you're their therapist. If you're not listening to the things they're saying they're going to go do with their family, "Oh, you're going to go hike such and such volcano in Europe? Okay, we're going to add some exercises in to make sure you can do that. Oh, you want to start running a marathon? Okay, we got to do these things to help keep your hips open, otherwise your back's going to hurt." You need to hear the things that they're saying they want to do with their kids, their family. You have to insert yourself. Julian Barnes 43:15  You have to listen. I'm hearing you say, 'Listen, listen.'Lesley Logan 43:17  And what do most teachers do? This is the thing, I say this, the industry is having an amazing moment right now, but I promise you, right now, because all the teachers are focused on cues, and all the students are focused on how many people are in the class, you are going to see the pendulum swing the other way. Because people are not there for your cues; they're there for the transformation. And if you're not looking with your eyes at what their body is doing, you don't know what cue you need. You have to see what they're doing, and then give them the correction that they need in that moment. And because we have different learning styles and things like that, you can't... I'm sorry, you can't have memorized cues. You have to learn how to be present, and be present to listen to what they're saying when they're leaving. What are they saying? "Oh, you know, my sister's coming to town next week." Guess what I'm saying: "Oh, is your sister coming with you to class? Do we need to reschedule your sessions?" Because if you can start to train them, then they're never missing, they're getting the consistency. But you have to know that their goals are going to change with their life. My clients, 12 years long, I mean, it's amazing what height we got out of them, and they're older. So I think it's really important for people to actually remember that the impact you want to make is there if you listen, and they'll stay because you keep reminding them how Pilates is part of their life.Julian Barnes 44:32  And so churn, to wrap it up, LTV and churn are related. You want your LTV to be high so they stay with you for many years, and you want to reduce your churn, which is the percentage of clients or members who leave your studio. What are some of the best practices that studio owners can implement to minimize churn?Lesley Logan 44:53  So, I think this is where, if your business is based off waitlists and 12-hour things, and hoping people cancel so they will get off the waitlist, you're actually going to have churn. I actually think this is where we have to really think about who we're trying to serve and how we're serving them. And I would really make sure that your clients are able to be part of the journey of the growth of your business. They should be part of it, celebrated, reminded that they're there. They always need to have a name. Every single person, whoever you hire, no matter how big you get, if they are not saying people's first names, and also following up, "Oh, you've been gone for two weeks because of X surgery. How are you doing? Yes, we paused your membership, but..." actually check on them. "Oh, I don't want to bother them." Oh my god, they won't respond if you're bothering them! We have to actually stick around and be in people's lives, and follow up and remind them that they matter and that they're missed. And if you have any teachers who are not remembering people's names and not remembering that they've been gone, you're going to have a churn problem. I think the reason why my businesses have grown, even in coaching people, and that we have people who've been with us since day one, is because we constantly remind everybody who the OG people were. These people are here; they've been with us for the long haul. They remembered us when it was small, but they're being introduced to the new people when it's bigger, and they're feeling that they're part of a community. I think people forget that people, at the base of everything, just want to belong. And if you're not able to look them in the eye and remember their name and introduce them to somebody else, they're going to feel unseen at some point. So I really do think that churn is reduced when you see people as a human being.Julian Barnes 46:27  So, I have a bonus question for you which is, right in your wheelhouse as a veteran instructor, more like a comment for you to reply to, from the very beginning of this conversation, you haven't used this word, but it's my takeaway of what you've been saying: impact. We talk about how people want transformation. Talk about how do you convert from lead to first-time visitor? How do you convert from first-time visitor to second purchase? How do you keep them a long time? How do you minimize churn? To me, the answer is impact, and what we, at BFS, don't focus on front of house, we're not Pilates instructors, but you obviously are. And so what I like to remind people, and I'm going to ask you to elaborate, I like to remind people none of the processes, none of the systems, none of the messaging, none of the stuff matters if you're not delivering fire classes each and every time. Agree, disagree, assess?Lesley Logan 47:29  Oh, I agree. I also think it's really interesting because I come from this as a classical Pilates instructor, but I coach a lot of contemporary-based Pilates. So my fire classes on the Reformer always start with footwork and probably end with the same exercise. So, when you say fire classes, I think it's really important that I say.Julian Barnes 47:47  I want to say impact. The classes have to deliver impact.Lesley Logan 47:50  Yeah, they have to. Well, I'm saying I'm agreeing with you. I'm also saying you don't have to be someone who's recreating the wheel every time, but people have to feel so different than when they walked in the door, because if they feel the same, then they're not coming back. This is a nice hobby that they have, you fit the thing, but as soon as road construction's up or their job goes across town, you're out of it. Here's what I know about being a teacher for so long in LA: people would drive across freeways to stay with the same teacher because of the impact. Why would they do that when there's a studio... it's LA! There are, and by the way, it's LA, like New York, the best Pilates instructors in the world are in these places, and they're going across town. Why? It is because of the impact. And I think this is where people lose their confidence: they see other people doing things and go, "Oh, I should do that, too. Everyone's Reformers are beige now; I should do beige. Everything is this." No. What is it that you said you would give people, and what is it that they want? And if you can stay clear on that and keep understanding what their new wants are, you will have them for life.Julian Barnes 48:59  This goes back to something you said earlier today: take one client and give everything to, say that again, you said?Lesley Logan 49:07  Take one client and you make them obsessed with you, and then you'll have clients for life.Julian Barnes 49:11  Okay, so unpack that, because I think you're talking about how do you make them obsessed. To me, that sounds like you're saying give them 110%, teach the best class every time, you are the best.Lesley Logan 49:38  It goes back to accountability. I'm going to give 110% in every session, but you have to show up for the sessions, and it's a two-way street, I'm not in your body, right? So you got to make sure that they feel like they can trust you to tell you what's going on, but they have to show up

This show explores how inclusive pedagogy, curriculum design, digital accessibility, and institutional culture can create more equitable learning environments across higher education. We move beyond compliance to discuss practical strategies for embedding accessibility into everyday teaching and learning, informed by lived experience and sector-wide insight. Our guests are Dr Sambhavi Chandrashekar, Chair of the Global Leadership Council at the International Association of Accessibility Professionals, and an internationally recognised advocate for inclusive learning technologies.

“The metaphor of ‘kick the ball' —is to stress the importance of personal involvement and impact. It means that as a leader, you are there involved when it really matters.”Austin Lally is CEO of Verisure, the market leader in professionally monitored security services across Europe and Latin America - where he's served since 2014. After a 26-year career at Procter & Gamble, Austin made the leap to scale Verisure nearly 10x — reaching an enterprise value of €20B+, serving more than 6 million subscribers, and generating €3.4B in annual revenue. In October 2024, Austin led Verisure through a landmark IPO on NASDAQ Stockholm — the largest IPO in Europe in three years, the largest private-equity-backed IPO in European history, and the biggest in Sweden in 25 years.Before Verisure, Austin spent 26 years at Procter & Gamble, where his career spanned leadership roles across Beauty, Feminine Care, Fabric & Home Care, and Corporate Marketing. He spent seven formative years in Greater China helping build P&G's presence in the region, and later served as Global President of Braun and Appliances, leading a major turnaround and sitting on P&G's Global Leadership Council. Along the way, he was named to Advertising Age's Global Power 100.Austin is Scottish and a graduate of the University of Glasgow, where he won the World Universities Debating Championship and served as elected President of the Students' Representative Council. Outside of work, he's deeply passionate about music — including a past life as a highly rated indie-rock DJ in southern China — and is a lifelong supporter of Celtic FC and Liverpool FC. You'll enjoy this candid conversation about leadership at scale, taking smart risks, staying close to the work, and why “kicking the ball” often matters more than measuring it from the sidelines.This conversation is hosted by P&G Alum Sudha Ranganathan, who's spent over 19 years in diverse Marketing leadership roles at companies like P&G, PayPal, and LinkedIn where she's honed her passion for customer-centric marketing and talent development.

Dr. Kent Ingle serves as the 15th president of Southeastern University (SEU) in Lakeland, Florida- one of the fastest-growing private institutions in the nation. Since assuming leadership in 2011, SEU's enrollment has grown from approximately 2,500 students to more than 10,500, with a network of over 200 extension and regional campuses across the country. A champion of innovative educational design, Dr. Ingle has pioneered accessible and affordable education models that are transforming higher education. Before becoming president of SEU, Dr. Ingle held leadership positions in higher education, pastoral ministry, and the nonprofit sector. He is widely recognized as an expert in organizational turnarounds, having successfully led teams through transformational change in Los Angeles, Chicago, and Seattle. Prior to entering professional ministry, Dr. Ingle spent a decade as a television sports anchor for NBC and CBS affiliates, beginning his career at the age of 18 in Bakersfield, California, and concluding in Los Angeles. During his career, he covered major professional sports teams and interviewed iconic athletes including Michael Jordan, Magic Johnson, Kareem Abdul-Jabbar, Pete Rose, Muhammad Ali, and Carl Lewis. Dr. Ingle is the author of several leadership books, including Framework Leadership, 9 Disciplines of Enduring Leadership, and The Modern Guide to College. He is also the creator and host of the Framework Leadership podcast. In addition, he is a frequent columnist for Fox News, Influence Magazine, Forbes Business Council and Newsmax. Dr. Ingle also has appeared on national outlets such as Fox & Friends, CBSN, CNN, HLN, and The Ingraham Angle. Beyond higher education, Dr. Ingle serves on the Global Leadership Council for Pray, a social network for faith-based organizations and nonprofits, and on the board of the Florida Chamber Foundation. An ordained Assemblies of God minister since 1988, he holds a Bachelor of Arts in Broadcast Journalism and a Master of Theological Studies from Vanguard University of Southern California, as well as a Doctor of Ministry degree from the Assemblies of God Theological Seminary. 

“There is no bigger weight than the weight of trust. One of my leadership mantras became: You never need to earn my trust. You can only lose it.” Ravi Chaturvedi is an experienced leader with a proven track record of success across seven countries, both developed and developing. Ravi became P&G's first ever Asian President and member of the Global Leadership Council, after a 2 decade long career with the company. Ravi was also Group Chief Executive of Jet Airways for a short tenure.Ravi has also served as a consultant and advisor to the Nitto Denko Corporation in Japan. For the CEO Council of Lighthouse Funds, Ravi advised portfolio CEOs of companies across industries. He's also served as advisor to Marico and to Emami, Indian consumer goods companies that are expanding internationally.Ravi is a Senior Fellow in the Management Department of the Wharton School of Business, and has been a Lecturer at the University of Pennsylvania. Ravi received his BA from the University of Delhi, and Master of Management Studies from the Bajaj Institute of Management Studies, Master of Management Studies. You'll enjoy this candid conversation between old colleagues - and hear the wisdom that has impacted many leaders from Ravi's storied career. This is part of our Asian leaders series - hosted by P&G Alumni Emily Chang. Got an idea for a future “Learnings from Leaders” episode? Reach out at pgalumpod@gmail.com

Part 4 of 4. My guest for this week's episode is Shekhar Mitra, former Senior Vice President of Global Innovation and Chief of Innovation at Procter & Gamble and current President and Founder of InnoPreneur, a strategic advisory firm that enables development of innovation capabilities, ideation, and organizational development for Fortune 500 corporations and new ventures. Prior to InnoPreneur, Shekhar spent 29 years at Procter & Gamble where he worked his way up from staff scientist to Senior Vice President of Global Innovation and Chief of Innovation, becoming a part of P&G's top leadership team and a member of the CEO's Global Leadership Council. Shekhar's time at P&G paints a successful entrepreneurial road map for those looking to learn, grow, and innovate within large corporations.

Part 2 of 4. My guest for this week's episode is Shekhar Mitra, former Senior Vice President of Global Innovation and Chief of Innovation at Procter & Gamble and current President and Founder of InnoPreneur, a strategic advisory firm that enables development of innovation capabilities, ideation, and organizational development for Fortune 500 corporations and new ventures. Prior to InnoPreneur, Shekhar spent 29 years at Procter & Gamble where he worked his way up from staff scientist to Senior Vice President of Global Innovation and Chief of Innovation, becoming a part of P&G's top leadership team and a member of the CEO's Global Leadership Council. Shekhar's time at P&G paints a successful entrepreneurial road map for those looking to learn, grow, and innovate within large corporations.

Jacqueline Novogratz is the founder & CEO of Acumen - a non-profit global venture capital fund that aims to use entrepreneurial approaches to address global poverty. She was also born for crisis.As the OG of impact investing, her impressive list of accolades include:One of the World's 100 Greatest Living Business Minds 2017 by ForbesForbes 400 Lifetime Achievement Award for Social Entrepreneurship, 2016The Resolution Project Champions Circle Award, 2016Bloomberg Markets 50 Most Influential in Global Finance, 2014Ernst & Young Entrepreneur of the Year 2008She also sits on the board of: Aspen Institute board of trusteesPakistan Business Council Centre of Excellence in Responsible Business (CERB)]Advisory Councils of the Harvard Business School Social Enterprise Initiative, the Oxford Saïd Global Leadership Council and UNICEF.When she graduated from the University of Virginia, she described herself as someone who was "excited, idealistic & had dreams in your head of changing the world and didn't have a clue how to start”.That start ended up being at Chase Manhattan Bank - despite telling the interviewer that she had no interest in banking & was only there because her parents told her to!She did so well, the then COO, Tony Triciano, wanted to fast track her career and have her be his right hand person.She said NO. She wanted to change the world.And left for Africa. There, she suffered failure after failure after failure.She learned that while she had gone to try & save the African continent, Africa neither wanted nor needed saving.But those lessons were invaluable and led her down the path of founding Acumen.Even when building Acumen felt like - in the words of Acumen's first COO, Dan Toole - “Standing at the 5th floor of a brick building & we're trying to build a terrace brick by brick with no safety net underneath!”So:❓ What is it like to live a life of such purpose?❓ Who are the people (+ life partner!) that you need to surround yourself with to keep the mission alive?❓ Why did her mentor, John Gardner, use to say that “the key to life is to be interested. Not interesting”?Well.You'll just have to listen to STIMY Ep 124 to find out!

There are a lot of people in the world who don't even have access to clean water. Most of us don't realize this, but we have a lot of opportunities that many people don't have, and yet we take these opportunities for granted. We can help other people get the same opportunities as we have so that we can solve numerous problems of the world collectively. Today we have Taha with us to tell us how he is doing just that. About Taha Bawa He is the Co-Founder of Goodwall. He is on the Forbes 30 under 30 list. He is a member of the Global Leadership Council and the Forbes Council. He has done his graduation from the UK. --- Support this podcast: https://podcasters.spotify.com/pod/show/tbcy/support

President, Beedie Built For Good, Born and raised in Burnaby, BC, Ryan Beedie is president of BEEDIE, one of Western Canada's largest industrial and residential development companies. More than the business' success, though, is Ryan's personal commitment to give back to the community, contributing personally nearly $125+ million to 350 organizations as varied as Simon Fraser University, Ronald McDonald House, the BC Children's Hospital, YWCA in Vancouver and The One Campaign, fighting poverty around the world and where he sits on its Global Leadership Council. In 2018, Ryan launched Beedie Luminaries with a personal commitment of $50 million, to provide post-secondary scholarships for promising but disadvantaged students mainly in British Columbia. Most recently, Beedie Luminaries launched its Spark Program (Single Parent Awards for Resilience and Knowledge), providing single parents facing financial adversity with support for full-time or part-time studies. Ryan Beedie's work has earned numerous awards and acknowledgments, one of the most recent being the Business Leader of the Year from the Canadian Chamber of Commerce and the Order of British Columbia, recognizing Ryan's dedication to community support and philanthropy. Ryan and his wife Cindy Beedie reside in British Columbia.

Today's guest on Cleaning Up is Damilola Ogunbiyi. Damilola is CEO of Sustainable Energy for All, the UN partner organization dedicated to achieving Sustainable Development Goal 7 (SDG7) – access to affordable, reliable, sustainable and modern energy for all by 2030. Damilola is a returning guest on Cleaning Up after first joining us for Episode 62 in 2021. She's back to tell us how SEforAll is progressing in its mission to bring electricity to the whole world. After talking Michael through a raft of SEforAll's new initiatives – across everything from clean cooking to carbon markets - Damilola ends with a passionate plea to change the conversation around the energy needs of the developing world:“What is happening is you're using a conversation of no fossil / fossil to fund nothing… The crux of it is, if you look at the money that's going in to Africa, 1.5% of all renewable investment? It's absurd, it is embarrassing.”Make sure you like, subscribe, follow and share Cleaning Up. We're growing fast on LinkedIn, and we'd love for you tell your professional network about us: https://www.linkedin.com/company/cleaning-up-with-michael-liebreich/You can find everything you need to keep up with Cleaning Up here: https://linktr.ee/mlcleaningupRelevant Guest & Topic LinksLearn more about SEforAll's mission: https://www.seforall.org/Find out more about the parameters of SDG7: https://www.seforall.org/sustainable-development-goal-7-sdg7Read and explore last year's Energy Progress Report 2022: https://trackingsdg7.esmap.org/Damilola first featured on Episode 62 of Cleaning Up in 2021: https://www.cleaningup.live/ep62-damilola-ogunbiyi-energy-the-red-thread-through-the-sdgs/Edited Highlights from Episode 62 are available here: https://www.cleaningup.live/p/ep62-eh/Episode 118 of Cleaning Up featured Achim Steiner, Administrator of of UNDP and Co-chair of UN Energy alongside Damilola: https://www.cleaningup.live/ep118-achim-steiner-sustaining-development/Our episodes featuring Alain Ebobisse, Elizabeth Wathuti and Bill McKibben can all be found in our  Development playlist on YouTube: https://youtube.com/playlist?list=PLe8ZTD7dMaaDSF7Z5EpAvtWOs8HPUEdC3Guest BioDamilola Ogunbiyi is the CEO of Sustainable Energy for All (SEforALL), Special Representative of the UN Secretary-General for Sustainable Energy for All, and Co-Chair of UN-Energy. Before joining SEforAll, Damilola was the first female Managing Director of the Nigerian Rural Electrification Agency, where she initiated the Nigerian Electrification Project, a programme that to date has provided energy access to over 5 million people across NigeriaBefore joining the Federal Government of Nigeria, Damilola was the first female General Manager of the Lagos State Electricity Board. Under her leadership, five independent power projects were completed to deliver over 55 megawatts of power to Lagos State hospitals, schools, and government facilities.  Damilola is a member of the Global Leadership Council of the Global Energy Alliance for People and Planet, an Advisory Board member of the Centre on Global Energy Policy, a member of the Development Advisory Council of the U.S. International Development Finance Corporation, a member of the Clean Cooking Alliance Advisory Board, a member of the Advisory Board of University of Oxford's Future of Cooling Programme, and Co-Chair of UN–Energy.Damilola holds a bachelor's degree in Project Management with Construction and a Master's degree in Construction Management with Public Private Partnership from the University of Brighton. 

In today's episode, host John Laurito talks with the President of Southeastern University, Dr. Kent Ingle, as they dive deeply into leadership. They talk about Dr. Kent's journey of leadership from ministry to the academe. He also shares his four-step system of leadership and how it has worked for the university throughout the years.Dr. Kent Ingle serves as the president of Southeastern University in Lakeland, Florida. Dr. Ingle has a heart for students. He is passionate about educating and preparing students for Christ-centered leadership and service.Since Dr. Ingle became the university's fifteenth president in 2011, the university has seen significant growth. In the fall of 2014, SEU launched the first season of Fire football in its newly completed state-of-the-art football stadium. The College of Natural & Health Sciences Building, featuring a state-of-the-art nursing simulation lab, opened in 2015. In 2016 the Student Activities Center was expanded, and a 120,000-square-foot Live/Learn Facility was opened. Additionally, a 32,000-square-foot Welcome Center and an eight-lane NCAA track and field facility are also in the works.Under Dr. Ingle's leadership, the university has grown from 2,546 students in 2011 to a current enrollment of more than 8,700 students, with over 112 extension sites and six regional campuses. Before coming to SEU, Dr. Ingle held leadership positions in higher education, pastoral ministry, and the nonprofit sector. He is an expert in leading turnaround organizations and led teams through transformational change in Los Angeles, Chicago, and Seattle.Dr. Ingle is a founding member of the Presidents' Alliance on Higher Education and Immigration. He also currently serves on the Global Leadership Council for Pray.com, a social network for faith organizations and nonprofits. A frequent guest on Fox & Friends, CBSN, and CNN, Dr. Ingle is the author of several works on leadership theory and commentary on the issues relating to higher education.Earlier in his career, Dr. Ingle spent 10 years as a television sports anchor for NBC and CBS. He covered many professional sports teams and interviewed several notable athletes, including Michael Jordan, Magic Johnson, Kareem Abdul-Jabbar, Pete Rose, Muhammad Ali, and Carl Lewis.Learn more about Dr, Kent:Website: https://www.kentingle.com/Check out his podcast, Framework Leadership: https://www.kentingle.com/podcast/Grab a copy of his books: https://www.kentingle.com/books/Show notes:[1:45] What's Kent's background?[5:17] What took him to his next chapter?[8:19] What was the difference between ministry leadership and academia?[9:32] When leaders struggle to adapt to the change[11:40] How does he find the balance between going into the unknown and being confident in leading?[12:56] Listen[15:06] Auditing the context[15:30] Clarifying the goal[17:05] Aligning the vision [19:46] Framework Leadership podcast[20:29] Where to find Dr. Kent[21:35] OutroGet a copy of Tomorrow's Leader on Amazon https://tinyurl.com/huseae9hText LEADER to 617-393-5383 to receive The Top 10 Things That The Best Leaders Are Doing Right NowFor questions, suggestions, or speaker inquiries, contact me at john@lauritogroup.com

Kevin Atticks has been Maryland Wineries Associations executive director since 2003. Kevin began writing press articles for the wine industry, but soon grew the organization with new events, promotional programs, government affairs initiatives and more. He founded Grow & Fortify in 2015 to support all Maryland value-added agricultural businesses, including distilleries, breweries, hemp growers, agritourism and more. He serves on the University of Maryland College of Agriculture's Global Leadership Council and on the board of Future Harvest, is past chair of the Maryland Tourism Coalition, past president of the Maryland Agricultural Resource Council, and past chair of the WineAmerica State & Regional Associations Advisory Council. Kevin holds a masters in environmental journalism from CU-Boulder, a doctorate in communications design from University of Baltimore, and a bachelors in journalism and music composition from Loyola University, where he teaches book publishing.https://growandfortify.com/ https://marylandwine.com/ VineMeUp Newsletterhttps://www.vinemeupdc.com/newsletterFollow The Swirl Suite:SwirlSuite@gmail.com@SwirlSuite www.swirlsuite.comSarita @VineMeUpTanisha @GirlMeetsGlassLeslie @Vino301Glynis @Vino_Noire

Kevin Atticks has been Maryland Wineries Association's executive director since 2003. Kevin began writing press articles for the wine industry, but soon grew the organization with new events, promotional programs, government affairs initiatives and more. He founded Grow & Fortify in 2015 to support all Maryland value-added agricultural businesses, including distilleries, breweries, hemp growers, agritourism and more. He serves on the University of Maryland College of Agriculture's Global Leadership Council and on the board of Future Harvest, is past chair of the Maryland Tourism Coalition, past president of the Maryland Agricultural Resource Council, and past chair of the WineAmerica State & Regional Associations Advisory Council. Kevin holds a masters in environmental journalism from CU-Boulder, a doctorate in communications design from University of Baltimore, and a bachelors in journalism and music composition from Loyola University, where he teaches book publishing.https://growandfortify.com/ https://marylandwine.com/ VineMeUp Newsletterhttps://www.vinemeupdc.com/newsletter Follow The Swirl Suite: SwirlSuite@gmail.com @SwirlSuite www.swirlsuite.com Sarita @VineMeUp Tanisha @GirlMeetsGlass Leslie @Vino301 Glynis @Vino_Noire

Climate change is a very real issue facing all of us, and it's imperative that we make major changes soon. However, much of what we hear about is going green or organic... and this may not have as much sustainability impact as we think. Where does this go wrong, and how we can make true impact? We spoke with Lizzie Horvitz, an expert in sustainability. Lizzie Horvitz has been passionate about sustainability since the age of 16 when she lived off the grid. It was there that, depending only on wind energy and rainwater, she saw the solution of climate change before fully understanding the problem.Finch is a tool that educates people on the ins and outs of sustainability by turning complex scientific facts into simple, actionable insights. Right now they're churning out content, have an MVP version of their ecomm browser plugin live, and have fantastic expertise to talk all things sustainability, conscious consumerism, and to dispel lots of the myths around the nonsense marketing terms like "green, organic" etc that drive consumer behavior but has little impact. Before Finch, Lizzie worked in supply chain and sustainability at Unilever and then became Chief Operating Officer at Muuse, a startup that aims to mitigate single-use plastics in the to-go industry. She has an MBA and Master of Environmental Management from Yale University and is on the Global Leadership Council at the Natural Resources Defense Council and was named Greenbiz's 30 Under 30 in 2017.Our conversation begins with Lizzie's background in sustainability, which goes back to when she was just 16. She describes the events that made her care about this important topic, from living off the grid to uncovering vital fixes to the complex issue of climate change. From there, Lizzie pursued a Yale education and began working in companies aimed at solving different facets within climate change.Read more at petite2queen.com/nonsense-green-organic-sustainability-impactSupport the show

Insurance expert Ramya Sunad has worked in all segments of the industry. She is a lead property underwriter for USAA and also serves on both the executive and the Global Leadership Council for the CPCU Society. Ramya joins Chris Hampshire on today''s podcast for a conversation about the future of underwriting, changes in the insurance marketplace, and the value of getting involved with the CPCU Society.   Key Takeaways “I'm excited to be at work every single day.” Ramya shares her journey into insurance. Adjusting and evolving from life in India to life in America. Key differences between the Indian and American insurance industries. Ramya's advice for anyone who is considering transitioning to America. What drew Ramya into the changing underwriting space? Making better insurance decisions based on exposure to climate, smart technologies, and more. Ramya's advice for finding the right career within the insurance industry. Attracting a diverse talent base is the key to an optimized, effective, and efficient team. Tactics for recruiting a more diverse talent pool, including celebrating what has already been accomplished. Ramya's opportunities and experiences as a result of her CPCU designation. The CPCU mentor program provides valuable leadership and networking opportunities. A look to the future of the insurance industry. Ramya reveals what she wishes she had known when she began her career in insurance.   Keep Getting Better IN2Risk 2022   Quotes “Network, network, network, always with the goal of finding solutions.” “The world is shrinking faster than we have ever seen before.” “Insurance can bring people from multiple backgrounds into our industry to make a real impact.” “Find your passion and invest in it, then leadership will come naturally.” “You certainly need diversity, people who think differently, who solve differently, who apply differently in your teams to make those teams that much more optimized, effective and efficient.” “When I found my community within CPCU, I knew I belonged.” “Belonging to the CPCU Society gives me a 50,000-foot view of the insurance industry.”

Kristine Carlson is a New York Times bestselling author and renowned speaker recognized worldwide for the global success of The Don't Sweat the Small Stuff book series she co-authored with her late husband Dr. Richard Carlson. Her latest book, Heartbroken Open, a life-changing memoir, has become a Lifetime Television biopic starring Heather Locklear called Don't Sweat the Small Stuff: The Kristine Carlson Story. With over 30 million books in print, Carlson has emerged as a leading mindfulness expert and transformational guide who has been featured on national radio and television broadcasts, including The Today Show, The View, and The Oprah Winfrey Show. In 2010, she was awarded the Kennedy Laureate Award by John F. Kennedy University alongside the iconic chef Alice Waters and CNN's Dr. Sanjay Gupta. In addition to her books Don't Sweat the Small Stuff for Women, Don't Sweat the Small Stuff in Love, and Don't Sweat the Small Stuff for Moms, Carlson's other titles include An Hour to Live, An Hour to Love (a tribute to her husband), and her seminal self-help book for leading readers out of the pain of loss and into a new future — From Heartbreak to Wholeness: The Hero's Journey to Joy. Through her beloved women's retreats, including her signature What Now? program, Carlson serves as a guide for women navigating transition and change of all kinds — showing them how to live their most vibrant, joyous, and fulfilling life in their next chapter. Through her popular podcast Don't Sweat the Small Stuff, Live the Big Stuff, Carlson's depth, realness, and ever-present humor shine through each memorable episode. Her popular video-based, Don't Sweat the Small Stuff Happiness Training Courses (on Dontsweat.com) teach people how to find inspiration and direction right in the midst of life's uncertainties — helping individuals around the world to move from overwhelming anxiety to an abiding optimism and trust in life. These courses feature exclusive video footage of her late husband, Dr. Richard Carlson. She is on the advisory board of Modern Widows Club and on the Global Leadership Council of Challenge Day. Carlson has two daughters and five grandchildren. In her spare time, she loves to exercise – boot camp fitness classes, yoga or hiking. She also is an inspirational speaker and leads women's retreats all over the world. Her mission is to show people that it is possible to love your life again after profound loss and major change — and to discover that more laughter, love, and happiness await you. To learn more about Kristine Carlson, visit her website www.kristinecarlson.com. Please remember to rate and subscribe to The Death Dialogues Project Podcast. Thank you! Don't forget our book, Death and its Terrible, Horrible, No Good, Very Beautiful Lessons: field notes from The Death Dialogues Project for your personal reading and gift giving needs. Available wherever books are sold. Whangarei Paper Plus is selling it nationwide in New Zealand. --- Send in a voice message: https://anchor.fm/deathdialogues/message

In this week's episode, Chris speaks with Dr. Kent Ingle, retired news anchor for NBC and CBS, pastoral leader of 15 years, and current president of Southeastern University, about his journey to becoming a leader. An “others oriented” leader, Kent focuses on celebrating and empowering the people around him.He believes that leaders should be humble and self-aware, always acknowledging the voices and opinions of others. Drawing from his own past, Kent urges all to maintain faith and self-management and never be defeated by grief and misfortune, for God will show you what the best version of yourself is.Holding this belief, Kent has regrown many businesses in plateaus by helping them overcome challenges and expanding to new territories.Additional Bio:Dr. Kent Ingle serves as the president of Southeastern University in Lakeland, Florida. Dr. Ingle has a heart for students. He is passionate about educating and preparing students for Christ-centered leadership and service.Since Dr. Ingle became the university's fifteenth president in 2011, the university has seen significant growth. In the fall of 2014, SEU launched the first season of Fire football in its newly completed state-of-the-art football stadium. The College of Natural & Health Sciences Building, featuring a state-of-the-art nursing simulation lab, opened in 2015. In 2016 the Student Activities Center was expanded and a 120,000-square-foot Live/Learn Facility was opened. Additionally, a 32,000-square-foot Welcome Center and an eight-lane NCAA track and field facility are also in the works.Under Dr. Ingle's leadership, the university has grown from 2,546 students in 2011 to a current enrollment of more than 8,700 students, with over 112 extension sites and six regional campuses. Before coming to SEU, Dr. Ingle held leadership positions in higher education, pastoral ministry, and the nonprofit sector. He is an expert in leading turnaround organizations and led teams through transformational change in Los Angeles, Chicago and Seattle.Dr. Ingle is a founding member of the Presidents' Alliance on Higher Education and Immigration. He also currently serves on the Global Leadership Council for Pray.com, a social network for faith organizations and nonprofits. A frequent guest on Fox & Friends, CBSN, and CNN, Dr. Ingle is the author of several works on leadership theory and commentary on the issues relating to higher education.Earlier in his career, Dr. Ingle spent 10 years as a television sports anchor for NBC and CBS. He covered many professional sports teams and interviewed several notable athletes in the professional sports world, including Michael Jordan, Magic Johnson, Kareem Abdul-Jabbar, Pete Rose, Muhammad Ali and Carl Lewis.---------------------------------------------------------------------------------------------https://www.linkedin.com/in/kentingle/https://www.linkedin.com/school/southeastern-university/https://www.kentingle.com/

For our final episode of Season 3, we sit down with Kumi Naidoo, Colin Spurway, and Mae Bowen for a roundtable discussion about COP26. We recap the events from Glasgow, the importance of equitable representation at international negotiations and the role that institutions of higher education can play in addressing the climate crisis. Featured Guests: Kumi Naidoo - Kumi has served as International Executive Director of Greenpeace International (from 2009 to 2016) and Secretary General of Amnesty International (from 2018 to 2020). Kumi is currently a Richard von Weizsäcker Fellow at the Robert Bosch Academy, on the Global Leadership Council for Sanitation and Water for All, and Honorary Professor of Practice at Thunderbird School of Global Management at Arizona State University. Currently, Kumi serves as Global Ambassador to Africans Rising for Justice, Peace and Dignity. Colin Spurway - Colin is the North Africa Country Director of the BBC's international development charity - BBC Media Action. His Tunis-based team implements a portfolio of media-development and media-for-development projects across North Africa in the spheres of governance, health, and resilience. Their El Kul social media platform for young Libyans, for example, aims to contribute to social cohesion and currently has over a million followers on Facebook. Colin has an M.A. in International Relations from St. Andrews University and was a Bobby Jones Scholar at Emory 1996-97. Mae Bowen - Mae is an attorney practicing environmental law in Washington, DC. She was part of Emory's first COP delegation, attending the Paris talks in 2015, serving as a student teacher for the accompanying course Paris is an Explanation, and co-founding the Emory Climate Organization. In 2016, she traveled to the talks in Marrakech as an alumni delegate, developed a fundraising campaign for the delegation, and founded the Emory Alumni Environmental Network, which she continues to lead today. Mae holds a bachelor's degree in Environmental Science and Political Science from Emory University, and a JD from New York University School of Law. All views expressed in the episode are her own and not reflective of her employer.

Lizzie Horvitz has been passionate about sustainability since the age of 16 when she lived off the grid. It was there that, depending only on wind energy and rainwater, she saw the solution of climate change before fully understanding the problem. She is now the Founder and CEO of Finch. Finch is a tool that educates people on the ins and outs of sustainability by turning complex scientific facts into simple, actionable insights. Right now they're churning out content, have an MVP version of their ecomm browser plugin live, and have fantastic expertise to talk all things sustainability, conscious consumerism, and to dispel lots of the myths around the nonsense marketing terms like "green, organic" etc that drive consumer behaviour but has little impact. Before Finch, Lizzie worked in supply chain and sustainability at Unilever and then became Chief Operating Officer at Muuse, a startup that aims to mitigate single-use plastics in the to-go industry. She has an MBA and Master of Environmental Management from Yale University and is on the Global Leadership Council at the Natural Resources Defense Council and was named Greenbiz's 30 Under 30 in 2017. A few nuggets I picked up from Lizzie and they resonated deeply: 1. Listen to your audience 2. Serve with passion 3. Learn and trust the process Connect with Lizzie: https://www.linkedin.com/company/choosefinch/ https://www.facebook.com/choosefinch https://twitter.com/choosefinch Lizzie's Call to action: Finch is a tool that educates people on the ins and outs of sustainability by turning complex scientific facts into simple, actionable insights. Get the intel you need to make informed choices — straight to your inbox. https://www.choosefinch.com/#/ D's Call to action: - Share your biggest takeaway over at Instagram by tagging me at www.instagram.com/dijanallugolli - Rate the podcast on Android or Apple: https://reviewthispodcast.com/insider - Check our website for ways to collaborate with D: www.dijanallugolli.com LOVE + GRATITUDE D --- Send in a voice message: https://anchor.fm/fearlessandsuccessful/message

Summary:Pam Jeffords is a Senior Partner at Sapient Insights Group who leads the Diversity, Equity, and Inclusion Practice. She has over 25 years of experience in the industry and is a member of the Global Leadership Council for Colorado State University College of Business, an advisory board member for University of Denver Colorado Women's College, and a Limited Partner in The JumpFund whose mission is to invest in women-led startups. Pam has also served as Chair of Women United for the Mile-High United Way where she received the prestigious Frances Wisebart Jacobs award for philanthropy. We're also joined by Susan Richards and Danielle White!Susan Richards is the Founder and CEO of Sapient Insights Group. For more than 25 years, Susan has been consulting in areas of change management, organizational effectiveness, M&A, HR strategy, technology, and operations. Her focus is on helping clients improve business performance by aligning their human capital programs and practices with business strategy. Danielle White is Collaborative Solutions' EVP of Global Business Strategy. She brings over 20 years of HR transformation experience from commercial and public sector industries. She uses her subject matter expertise to lead corporate thought leadership, go-to-market strategy, and engagement strategy. In this episode, Pam, Susan, and Danielle talk about how diversity, equity, inclusion, and belonging has changed over the years and how it might change in the years to come. Chapters:[0:00 - 3:12] IntroductionWelcome, Pam Jeffords!Today's Topic: Diversity, Equity, Inclusion, and Belonging[3:13 - 13:27] How People Approached DE&I in the PastAttempts at devising “tomorrow solutions” and long-term solutionsHow DE&I outside the workplace affected DE&I in the workplace[13:28 - 32:16] What does DE&I Look Like Today?How differences in employee feedback creates DE&I gapsWhy job architecture informs DE&I successes and pitfalls[32:17 - 41:52] The Future of DE&IDeveloping true data-driven strategiesThe importance of helping HR practitioners become better business people[41:53 - 43:45] Final Thoughts & ClosingThank you for listening!Quotes:"I did an exercise with a group of people who were very angry with their leadership and asking, ‘Where's the diversity?' I asked, ‘How many of you in this room were hired by way of employee referrals?' Almost all of them raised their hand. I said, ‘That's why we don't have diversity.' Because we're reling heavily on employee referrals and we're referring people that look like us. So, if we want to do this differently, go outside of your network. Seek out people, refer them in, and that's the only way we're going to have diversity.” “When you talk about equity and opportunity, it's giving everybody equal access. And what we find is that feedback is probably the number one thing where we see the biggest gaps in who's getting it—[and the same can be said about] career guidance.”Contact:Pam Jeffords LinkedInSusan Richards LinkedInDanielle White LinkedIn Production by Affogato Media

Not everyone has a Lifetime Television biopic starring Heather Locklear. But, my guest for this episode does.Kristine Carlson is a New York Times bestselling author and renowned speaker recognized worldwide for the global success of The Don't Sweat the Small Stuff book series she co-authored with her late husband Dr. Richard Carlson. Her latest book, Heartbroken Open, a life-changing memoir, has become a Lifetime Television biopic starring Heather Locklear. Don't Sweat the Small Stuff: The Kristine Carlson Story had its premiere on the network on October 16, 2021. With over 30 million books in print, Carlson has emerged as a leading mindfulness expert and transformational guide who has been featured on national radio and television broadcasts, including The Today Show, The View, and The Oprah Winfrey Show. In 2010, she was awarded the Kennedy Laureate Award by John F. Kennedy University alongside the iconic chef Alice Waters and CNN's Dr. Sanjay Gupta.In addition to her books Don't Sweat the Small Stuff for Women, Don't Sweat the Small Stuff in Love, and Don't Sweat the Small Stuff for Moms, Carlson's other titles include An Hour to Live, An Hour to Love (a tribute to her husband), and her seminal self-help book for leading readers out of the pain of loss and into a new future — From Heartbreak to Wholeness: The Hero's Journey to Joy.Through her beloved women's retreats, including her signature What Now? program, Carlson serves as a guide for women navigating transition and change of all kinds — showing them how to live their most vibrant, joyous, and fulfilling life in their next chapter.Through her popular podcast Don't Sweat the Small Stuff, Live the Big Stuff, Carlson's depth, realness, and ever-present humor shine through each memorable episode. Her popular video-based, Don't Sweat the Small Stuff Happiness Training Courses (on Dontsweat.com) teach people how to find inspiration and direction right in the midst of life's uncertainties — helping individuals around the world to move from overwhelming anxiety to an abiding optimism and trust in life. These courses feature exclusive video footage of her late husband, Dr. Richard Carlson.She is on the advisory board of Modern Widows Club and on the Global Leadership Council of Challenge Day.Carlson has two daughters and five grandchildren. In her spare time, she loves to exercise – boot camp fitness classes, yoga or hiking. She also is an inspirational speaker and leads women's retreats all over the world. Her mission is to show people that it is possible to love your life again after profound loss and major change — and to discover that more laughter, love, and happiness await you.You can find Kristine at: KristineCarlson.com and dontsweat.comI'd like to ask you for three favors. You can do one, two, or all three.1.) Make sure to subscribe to the podcast through your favorite podcast app, so that you don't miss an episode.2.) Please rate the podcast at ratethispodcast.com/grief2growth3.) If you'd like to support me financially, go to grief2growth.com/tipjarSupport the show (https://www.patreon.com/grief2growth)

Davis is the founder and CEO of Cotopaxi, an outdoor gear brand with a humanitarian mission, recently backed by Bain Capital Double Impact. He is a member of the United Nations Foundation's Global Leadership Council and a Presidential Leadership Scholar. Davis previously started Brazil's "Startup of the Year,” was Silicon Valley Community Foundation's “CEO of the Year," and is an EY Entrepreneur of the Year. Davis holds an MBA from the Wharton School, an MA from the University of Pennsylvania, and a BA from Brigham Young University. Davis is an adventurer who has floated down the Amazon on a self-made raft, kayaked from Cuba to Florida, and explored North Korea.   Interviewed by Mortimer Singer.

Davis is the founder and CEO of Cotopaxi, an outdoor gear brand with a humanitarian mission. He is a member of the United Nations Foundation's "Global Leadership Council" and a Presidential Leadership Scholar. Davis was Silicon Valley Community Foundation's “CEO of the Year” and previously started Brazil's "Startup of the Year." Davis holds an MBA from the Wharton School, an MA from the University of Pennsylvania, and a BA from Brigham Young University. Davis is an adventurer who has floated down the Amazon on a self-made raft, kayaked from Cuba to Florida, and explored North Korea. He lives in Salt Lake City with his wife, Asialene, and their four children. 

Welcome to the second episode of our Winter Series on Water for Development, hosted by Michael Wilson and Rosie Wheen. In this episode, we'll be looking at global leadership on water, with Kevin Rudd, former Prime Minister of Australia, and former Chair of the Global Leadership Council of the Sanitation and Water for All Global Partnership. Relevant Links: https://www.sanitationandwaterforall.org https://waterpartnership.org.au https://www.wateraid.org/au/ Enjoy the episode, and connect with us via social media @goodwillpod.

A keynote conversation featuring Robert Zoellick, World Bank president (2007-2012), U.S. Deputy Secretary of State (2005-2006), U.S. Trade Representative (2001-2005), and author of "America in the World: A History of U.S. Diplomacy and Foreign Policy." This event is part of the Pacific Council's First 100 Days Memo on U.S.-Mexico Policy, offering policy recommendations to the Biden administration to strengthen U.S.-Mexico relations. Featuring: Robert Zoellick, Senior Fellow, Belfer Center for Science and International Affairs, Kennedy School of Government, Harvard University Robert Zoellick is Senior Counselor at Brunswick Geopolitical, an advisory service of Brunswick Group, and a Senior Fellow at the Belfer Center for Science and International Affairs at Harvard University’s Kennedy School of Government. In addition, Zoellick serves on the boards of Temasek, Singapore’s Sovereign Wealth Fund, and Twitter, Inc., chairs the International Advisory Council of Standard Chartered Bank, and is on the Advisory Board of Swiss Re. He is a member of the boards of the Peterson Institute for International Economics and the Carnegie Endowment, chairs the Global Tiger Initiative, and is a member of the Global Leadership Council of Mercy Corps, a global humanitarian agency. Zoellick was the President of the World Bank Group from 2007-12, U.S. Trade Representative from 2001 to 2005, and Deputy Secretary of State from 2005 to 2006. From 1985 to 1993, Zoellick served as Counselor to the Secretary of the Treasury and Under Secretary of State, as well as White House Deputy Chief of Staff. He published his book, “America in the World: A History of US Diplomacy and Foreign Policy” in August 2020. Zoellick is a recipient of the Distinguished Service Award, the Department of State’s highest honor, the Alexander Hamilton Award of the Department of the Treasury, and the Medal for Distinguished Public Service of the Department of Defense. The German government awarded him the Knight Commanders Cross for his achievements in the course of German unification. The Mexican and Chilean governments awarded him their highest honors for non-citizens, the Aztec Eagle and the Order of Merit, for recognition of his work on free trade, development, and the environment. Zoellick holds a J.D. magna cum laude from the Harvard Law School, a master's degree in public policy from Harvard's Kennedy School of Government, and a bachelor's degree (Phi Beta Kappa) from Swarthmore College. Moderator: Kimberly Breier, Senior Advisor, Covington Kimberly Breier has more than 20 years of experience in foreign policy, primarily focused on Western Hemisphere affairs. Prior to joining Covington, Breier, a non-lawyer, was Assistant Secretary in the Bureau of Western Hemisphere Affairs at the U.S. Department of State. She also served as the Western Hemisphere Member of the Policy Planning Staff. Breier was previously the founder and Director of the U.S.-Mexico Futures Initiative, and the Deputy Director of the Americas Program at the Center for Strategic and International Studies (CSIS). She also was Vice President of a consulting firm, leading country risk assessment teams for private clients in Mexico, Argentina, and Chile.

This week, Matt speaks with real estate leader Walt Rakowich, former CEO of Prologis and author of the new book, Transfluence: How to Lead with Transformative Influence in Today's Climates of Change. In the interview, Walt tells his career story, interspersed with leadership lessons along the way. Walt's true crucible as a leader came first when he was President and COO of Prologis and he found himself unaligned with the style and decision making of the CEO, leading to Walt's resignation from the firm…and then rejoining the firm, just months later, to restructure and rebuild the business after a crash that he had essentially foreseen. In our conversation, Walt discusses these lessons in leadership but we certainly recommend that you take a deep dive into his philosophy and practice of servant leadership in Transfluence.Prologis is a NYSE company and a member of the S&P 500. Prologis is a leading provider of distribution facilities and services with over $50 billion in assets and operations in the Americas, Europe and Asia. Walt was Co-CEO of Prologis and member of the Board of Directors from June 2011 through December 2012. He was CEO of Prologis from November 2008 through June 2011. He was a member of the Prologis Board of Trustees from January 2005 through June 2011.Prior to becoming CEO, Walt was the President and Chief Operating Officer of Prologis from January 2005 through November 2008. He joined Prologis in 1994. From December 1998 to January 2005, he served as Managing Director and Chief Financial Officer for Prologis. Prior to this position, Walt was the Senior Vice President/Director of the company's Mid-Atlantic region where he was responsible for expanding the reach of Prologis to the leading logistics markets in the Midwest and Atlantic states.Prior to joining Prologis, Walt spent nine years as a partner and principal with real estate provider Trammell Crow Company in Los Angeles. Before that, he was a senior audit and tax consultant for Price Waterhouse in Pittsburgh, Pennsylvania. Walt received his M.B.A. from Harvard Business School and his B.S., with distinction, in Accounting from The Pennsylvania State University.Walt currently serves on the board of directors of Host Hotels & Resorts, where he is the company's audit committee chairman and member of the governance committee; Iron Mountain Inc., where he is chairman of the audit committee and member of the governance and investment committees; and Ventas Inc., where he is chairman of the audit committee. All three are companies listed in the S&P 500. He also serves on the advisory council of Gender Fair. He has served as a member of the executive committee and the board of governors for the National Association of Real Estate Investment Trusts (NAREIT), the primary industry group for REITs in the United States.Walt was appointed to The Pennsylvania State University Board of Trustees in 2014 and serves as chairman of the university board's audit and risk committee. In 2010, the Penn State Alumni Association named Walt a Penn State Alumni Fellow, a lifetime designation and the highest award given by the association, recognizing outstanding professional achievement. He also has served on the real estate advisory boards of the Smeal College of Business at Penn State, The Owen Graduate School of Management at Vanderbilt University and The Kellogg Graduate school of Management. In addition, he served on the Global Leadership Council at Colorado State University.Walt currently serves as chairman of the board of Colorado UpLift and is a member of the board of the Alliance for School Choice in Education (ACE) and of PIVOT, three non-profits focused on educating at risk children in the inner city.About TransfluenceWalt Rakowich brings a real-world perspective to leadership that's based on experience, not just theory. Walt was CEO of Prologis, the world's largest owner of industrial warehouses and a critical partner to companies distributing products throughout the global supply chain. The company was near bankruptcy when Walt took over at the height of the Great Recession. While leading Prologis back to prominence, and in the years since, Walt realized leaders today must lean into timeless values and principles, but with a fresh perspective on the new realities of our leadership climates.The modern leadership environment exists at the convergence of three distinct and dynamic climates: the climates of access, diversity, and acceleration. On their own or in the aggregate, these climates produce significant opportunities and tensions that will challenge leaders for generations. With a fundamental understanding of these climates, leaders develop a selfless approach that withstands the toughest storms.Transfluence shows leaders how they can have transformative influence by overcoming their fears and pride, building transparency into their leadership, developing a strong core of authentic values, and passionately pursuing a meaningful purpose. When leaders do this, they seize opportunities, embrace challenges, and make their organizations and communities greater than ever. Learn more or order Transfluence here.

Peter Lacy is senior managing director for Europe as well as for UK and Ireland within Accenture Strategy. Additionally, he is a member of Accenture’s Global Leadership Council and leads Accenture’s relationship with the World Economic Forum, and it's Digital Transformation of Industries program.Peter advises senior leaders of Fortune 500 companies and public organizations such as the United Nations, the European Union, and the UK government on issues related to strategy development, digital transformation, innovation, and acquisitions. Peter is a respected authority on sustainability and growth, and innovation amid technological disruption.Before joining Accenture, Peter worked for McKinsey & Company and served as founding executive director of the Academy of Business in Society. He is an alumnus of full-time and executive programs at INSEAD, Harvard, Yale, Cambridge, and Nottingham and is a Business Fellow at Oxford University. Peter is based in London, United Kingdom.

Jay Fulcher Jay leads Zenefits’ vision and strategy to level the playing field for small and mid-sized businesses by helping them manage growth, productivity, performance and compliance. Jay has more than 25 years of experience leading technology companies. Before Zenefits, he served as CEO of Ooyala and Agile Software. He was also a senior executive at both PeopleSoft and SAP. Jay also sits on the boards of Splice Machine and Onclusive. He regularly advises businesses and is a sought-after speaker. Jay holds a BS in Business Management & Economics from San Jose State University, where he also serves as a member of their Global Leadership Council. Wendy Diamond Wendy Diamond is the CEO, Founder, and Chief Pet Officer at LDP Ventures. She is a renowned social entrepreneur, impact investor, humanitarian, and TV personality. She founded Women’s Entrepreneurship Day and authored 10 widely celebrated books.

Award-winning documentary filmmaker, artist, and conservationist, Susan Rockefeller, joins our hosts to discuss the meaning and actions behind the word 'sustainability.' Susan is also a designer of inspirational jewelry. She sits on the Program Committee of The Stone Barns for Sustainable Agriculture, the Global Leadership Council for NRDC, the Audubon's Women in Conservation, and is Chairwoman of Oceana's Ocean Council.Episode Highlights: 10:30 - Sustainability at times can be sustainababble. The term is overused. What I try to think about right now is how I can do less harm to the Earth. We need to look at what we are purchasing and consuming and especially look back at the simplicity of how people used to lived. Real sustainability is very vital and it should be taught throughout our lives beginning in school and through everyday life. 14:00 - 'Kiss the Ground' is one of our latest projects on Netflix. The biggest takeaways is that soil is one of the key solutions to climate change. We need to regenerate it with far less chemical and fertilizer inputs. We should combine building a healthy soil ecosystem and eating more protective foods such as legumes and fruits. 38:00 - Social media: we need more design and media literacy. Who is designing these social media programs and how are they affecting us and our children? If you are not paying for it, then you are the product from which the techs mine our data.Learn more about our guests: Susan Rockefeller:InstagramTwitterFacebook Learn more about the Accutron watch here, and follow @AccutronWatch on Instagram. Subscribe to this podcast on Apple Podcasts and Spotify to hear new episodes as soon as they're released.Follow our hosts on social media:Bill McCuddy: Facebook  / Twitter

Episode Title: The Startup Life-How To Achieve Transfluence Fearturing Walt Rakowich(Former CEO of Prologis) In this episode, we talk to Walt Rakowich(Former CEO of Prologis) as we discuss his new book, what he learned from his parents, and what we can learn from the reversal decision from the decision on Big 10 Football season.  Purchase his book here Follow Walt's blog here **More On Walt** Walter C. Rakowich is the former CEO of Prologis a NYSE company and a member of the S&P 500. Prologis is a leading provider of distribution facilities and services with over $50 billion in assets and operations in the Americas, Europe and Asia. Mr. Rakowich was Co-CEO of Prologis and member of the Board of Directors from June 2011 through December 2012. He was CEO of Prologis from November 2008 through June 2011. He was a member of the Prologis Board of Trustees from January 2005 through June 2011. Prior to becoming CEO, Mr. Rakowich was the President and Chief Operating Officer of Prologis from January 2005 through November 2008. He joined Prologis in 1994. From December 1998 to January 2005, he served as Managing Director and Chief Financial Officer for Prologis. Prior to this position, Mr. Rakowich was the Senior Vice President/Director of the company's Mid-Atlantic region where he was responsible for expanding the reach of Prologis to the leading logistics markets in the Midwest and Atlantic states. Prior to joining Prologis, Mr. Rakowich spent nine years as a partner and principal with real estate provider Trammell Crow Company in Los Angeles. Before that, he was a senior audit and tax consultant for Price Waterhouse in Pittsburgh, Pennsylvania. Mr. Rakowich received his M.B.A. from Harvard Business School and his B.S., with distinction, in Accounting from The Pennsylvania State University. Mr. Rakowich currently serves on the board of directors of Host Hotels & Resorts, where he is the company's audit committee chairman and member of the governance committee; Iron Mountain Inc., where he is chairman of the audit committee and member of the governance and investment committees; and Ventas Inc., where he is chairman of the audit committee. All three are companies listed in the S&P 500. He also serves on the advisory council of Gender Fair. He has served as a member of the executive committee and the board of governors for the National Association of Real Estate Investment Trusts (NAREIT), the primary industry group for REITs in the United States. Mr. Rakowich was appointed to The Pennsylvania State University Board of Trustees in 2014 and serves as chairman of the university board's audit and risk committee. In 2010, the Penn State Alumni Association named Mr. Rakowich a Penn State Alumni Fellow, a lifetime designation and the highest award given by the association, recognizing outstanding professional achievement. He also has served on the real estate advisory boards of the Smeal College of Business at Penn State, The Owen Graduate School of Management at Vanderbilt University and The Kellogg Graduate school of Management. In addition, he served on the Global Leadership Council at Colorado State University. Mr. Rakowich currently serves as chairman of the board of Colorado UpLift and is a member of the board of the Alliance for School Choice in Education (ACE) and of PIVOT, three non-profits focused on educating at-risk children in the inner city. Mr. Rakowich has made several appearances on CNBC, CNN, Fox, Bloomberg and National Public Radio and has been quoted in publications such as The Wall Street Journal, Institutional Investor and Forbes magazine, on behalf of the real estate industry and Prologis In this episode, we talk to Ande Frazier (Behavioral Finance Expert & Author) as we discuss what we learn from our parents can determine how we deal with money, why she lets her kids learn some money lessons on their own, and more. Purchase her book here **More on Ande** Ande Frazier CFP®, CLU, ChFC, RICP, BFA™, ChSNC, CDFA® is inspiring women to take control of their money by breaking down the emotional, behavioral and societal barriers that prevent them from building strong financial foundations. Ande began her more-than-27-year career as a financial adviser but quickly realized that traditional planning methods didn't account for how much emotions factor into financial decision making. In her subsequent years educating other advisers and consumers, she saw again and again that conventional wisdom about women and money was flawed: It's not women's finances that determine their self-worth. It's women's sense of self-worth that determines their finances. And like that, a new philosophy was born.   In 2020 Ande published her first book with ForbesBooks, Fin(anci)ally Free! 11 Conversations to Have With Yourself About Life, Money & Your Worth. Ande's book is a guide to help women feel secure in their futures, to integrate self-worth and net-worth across generations. Written by: Dominic Lawson  Executive Producers: Dominic Lawson and Kenda Lawson Music Credits: **Show Theme**  Behind Closed Doors - Otis McDonald  **Break Theme** Cielo - Huma-Huma    www.funkymedia.agency

In this episode of Movement Maker: The Podcast, Terri Broussard Williams meets with political adviser, media contributor, and social entrepreneur Rina Shah. This Fireside Chat is a quick look into Rina’s work and passion to serve others. If you haven't thought about running for political office before, then after tuning in to this episode you unquestionably will reconsider. Rina believes that we all have gifts and skills necessary to make a contribution to our country. Listen, learn, and get the tools to take action of your own after this Fireside Chat. About The Host: Terri Broussard Williams believes that leaders turn moments into movements. She also believes that anyone can be a great leader. Terri explains that movements can be as big as passing a law, building a church, or starting a nonprofit. They can also be as small as giving to someone in need, showing kindness, or helping students at a school get gym equipment. This podcast is here to help you with the HOW and WHY people build movements. Terri breaks it down each time using the #FirestarterFormula which is: find your cause, build a community to help, communicate your vision, and work to see change. In each episode of this podcast, we’ll take a look at one of the four pillars of the #MovementMakerTribe including philanthropy, policy change, movement-building, and the movement from within. This edition of Movement Maker: The Podcast is a special fireside chat with firestarters, where Terri introduces you to the changemakers in “Find Your Fire.”  “Find Your Fire,” is Terri’s first book. It is a #1 Amazon New Release and Best Seller. Cosmopolitan Magazine list it as the #6 non-fiction book of 2020. Get your own copy of “Find Your Fire” here! Episode Notes: Moderator/Host: Terri Broussard Williams, Founder, Movement Maker Tribe + Social Impact Strategist, Lobbyist Very important guests: Rina Shah is a Washington, DC based political adviser, social entrepreneur, and media contributor. Over the past decade, she’s been nationally and internationally-recognized as a political maven, reformer, and innovator – having advised nearly 25 political campaigns and initiatives, at various levels. Nowadays, she is the Founder of Republican Women for Biden and Co-Host of the political podcast, “Left Hook, Right Jab” set to launch next month.   Notable highlights in Shah's political career include senior leadership roles on two U.S. Presidential campaigns, and prior to that, half a decade on Capitol Hill as a senior aide in the offices of two Republican members of the U.S. House of Representatives. In 2016, Rina Shah was elected as a Delegate to the 2016 Republican National Convention; however, due to statements she made about then-candidate Donald Trump during an appearance on FOX News, she was unjustly unseated by local party officials. After a high-profile battle through which she was reinstated as a Delegate by the RNC, the Washington Post dubbed her as “the poster girl for the #NeverTrump movement.” In August of 2016, Shah was tapped as Chief Spokesperson and one of the top strategists to Independent presidential candidate Evan McMullin’s campaign. That same year, she was also honored to receive BMW automaker's 'Pay It 4Ward' award "for lifting others as she rises." Shah’s opinion editorials have been published in outlets spanning the globe. Next week, she will become a columnist at The Week. She is the Co-Founder and Emeritus Board Member of Women’s Public Leadership Network, and also a board member of four non-partisan non-profit organizations each aimed at getting more women into government and politics. Politico has named Shah as an Ambassador for their annual “Women Rule” summit two years in a row, and she was also a headlining speaker at the Independent Women’s Forum (IWF) “March for All Women” D.C. rally last year. Rina Shah is a member of the American Enterprise Institute's Leadership Network, Meridian International Center's Global Leadership Council, and recently joined the leadership team of The Lincoln Project’s “Lincoln Women” coalition. Shah frequently appears on-air at MSNBC and PBS, as well as internationally on Al Jazeera English & Arabic, to offer political analysis and guest commentary. She is a native of southern West Virginia and the proud daughter of immigrants from Uganda and India. Shah and her husband are parents of two daughters. Get your own copy of “Find Your Fire” here! After you listen, be sure to check out: Want your copy of “Find Your Fire” signed by the author? Click Here. The #MovementMakerTribe Facebook insider group, join us for all things #MovementMaker inspired. Follow the #MovementMakerTribe on Instagram. Get your #MovementMaker swag here! Sign up for some “Friday Fuel” - a newsletter providing weekly love letters meant to inspire the change-maker in all of us. Book Terri to speak. Reach out if you are interested in Rina’s work - Instagram + Twitter Subscribe to Movement Maker: The Podcast wherever you listen to podcasts. If you enjoyed the show, please leave us a rating or review!

In this episode, we talk to Walt Rakowich(Former CEO of Prologis) as we discuss his new book, what he learned from his parents, and what we can learn from the reversal decision from the decision on Big 10 Football season. Purchase his book here Follow Walt's blog here **More On Walt** Walter C. Rakowich is the former CEO of Prologis a NYSE company and a member of the S&P 500. Prologis is a leading provider of distribution facilities and services with over $50 billion in assets and operations in the Americas, Europe and Asia. Mr. Rakowich was Co-CEO of Prologis and member of the Board of Directors from June 2011 through December 2012. He was CEO of Prologis from November 2008 through June 2011. He was a member of the Prologis Board of Trustees from January 2005 through June 2011. Prior to becoming CEO, Mr. Rakowich was the President and Chief Operating Officer of Prologis from January 2005 through November 2008. He joined Prologis in 1994. From December 1998 to January 2005, he served as Managing Director and Chief Financial Officer for Prologis. Prior to this position, Mr. Rakowich was the Senior Vice President/Director of the company’s Mid-Atlantic region where he was responsible for expanding the reach of Prologis to the leading logistics markets in the Midwest and Atlantic states. Prior to joining Prologis, Mr. Rakowich spent nine years as a partner and principal with real estate provider Trammell Crow Company in Los Angeles. Before that, he was a senior audit and tax consultant for Price Waterhouse in Pittsburgh, Pennsylvania. Mr. Rakowich received his M.B.A. from Harvard Business School and his B.S., with distinction, in Accounting from The Pennsylvania State University. Mr. Rakowich currently serves on the board of directors of Host Hotels & Resorts, where he is the company's audit committee chairman and member of the governance committee; Iron Mountain Inc., where he is chairman of the audit committee and member of the governance and investment committees; and Ventas Inc., where he is chairman of the audit committee. All three are companies listed in the S&P 500. He also serves on the advisory council of Gender Fair. He has served as a member of the executive committee and the board of governors for the National Association of Real Estate Investment Trusts (NAREIT), the primary industry group for REITs in the United States. Mr. Rakowich was appointed to The Pennsylvania State University Board of Trustees in 2014 and serves as chairman of the university board's audit and risk committee. In 2010, the Penn State Alumni Association named Mr. Rakowich a Penn State Alumni Fellow, a lifetime designation and the highest award given by the association, recognizing outstanding professional achievement. He also has served on the real estate advisory boards of the Smeal College of Business at Penn State, The Owen Graduate School of Management at Vanderbilt University and The Kellogg Graduate school of Management. In addition, he served on the Global Leadership Council at Colorado State University. Mr. Rakowich currently serves as chairman of the board of Colorado UpLift and is a member of the board of the Alliance for School Choice in Education (ACE) and of PIVOT, three non-profits focused on educating at-risk children in the inner city. Mr. Rakowich has made several appearances on CNBC, CNN, Fox, Bloomberg and National Public Radio and has been quoted in publications such as The Wall Street Journal, Institutional Investor and Forbes magazine, on behalf of the real estate industry and Prologis. Visit our website TheStartupLifePodcast.com Follow The Startup Life Podcast Facebook Page Want gear from The Startup Life? Check out our gear! Check out other great podcasts from The Binge Podcast Network. Written by: Dominic Lawson Executive Producers: Dominic Lawson and Kenda Lawson Music Credits: **Show Theme** Behind Closed Doors - Otis McDonald **Break Theme** Cielo - Huma-Huma

In this episode, we talk to Walt Rakowich(Former CEO of Prologis) as we discuss his new book, what he learned from his parents, and what we can learn from the reversal decision from the decision on Big 10 Football season.  Purchase his book here Follow Walt's blog here **More On Walt** Walter C. Rakowich is the former CEO of Prologis a NYSE company and a member of the S&P 500. Prologis is a leading provider of distribution facilities and services with over $50 billion in assets and operations in the Americas, Europe and Asia. Mr. Rakowich was Co-CEO of Prologis and member of the Board of Directors from June 2011 through December 2012. He was CEO of Prologis from November 2008 through June 2011. He was a member of the Prologis Board of Trustees from January 2005 through June 2011. Prior to becoming CEO, Mr. Rakowich was the President and Chief Operating Officer of Prologis from January 2005 through November 2008. He joined Prologis in 1994. From December 1998 to January 2005, he served as Managing Director and Chief Financial Officer for Prologis. Prior to this position, Mr. Rakowich was the Senior Vice President/Director of the company's Mid-Atlantic region where he was responsible for expanding the reach of Prologis to the leading logistics markets in the Midwest and Atlantic states. Prior to joining Prologis, Mr. Rakowich spent nine years as a partner and principal with real estate provider Trammell Crow Company in Los Angeles. Before that, he was a senior audit and tax consultant for Price Waterhouse in Pittsburgh, Pennsylvania. Mr. Rakowich received his M.B.A. from Harvard Business School and his B.S., with distinction, in Accounting from The Pennsylvania State University. Mr. Rakowich currently serves on the board of directors of Host Hotels & Resorts, where he is the company's audit committee chairman and member of the governance committee; Iron Mountain Inc., where he is chairman of the audit committee and member of the governance and investment committees; and Ventas Inc., where he is chairman of the audit committee. All three are companies listed in the S&P 500. He also serves on the advisory council of Gender Fair. He has served as a member of the executive committee and the board of governors for the National Association of Real Estate Investment Trusts (NAREIT), the primary industry group for REITs in the United States. Mr. Rakowich was appointed to The Pennsylvania State University Board of Trustees in 2014 and serves as chairman of the university board's audit and risk committee. In 2010, the Penn State Alumni Association named Mr. Rakowich a Penn State Alumni Fellow, a lifetime designation and the highest award given by the association, recognizing outstanding professional achievement. He also has served on the real estate advisory boards of the Smeal College of Business at Penn State, The Owen Graduate School of Management at Vanderbilt University and The Kellogg Graduate school of Management. In addition, he served on the Global Leadership Council at Colorado State University. Mr. Rakowich currently serves as chairman of the board of Colorado UpLift and is a member of the board of the Alliance for School Choice in Education (ACE) and of PIVOT, three non-profits focused on educating at-risk children in the inner city. Mr. Rakowich has made several appearances on CNBC, CNN, Fox, Bloomberg and National Public Radio and has been quoted in publications such as The Wall Street Journal, Institutional Investor and Forbes magazine, on behalf of the real estate industry and Prologis In this episode, we talk to Ande Frazier (Behavioral Finance Expert & Author) as we discuss what we learn from our parents can determine how we deal with money, why she lets her kids learn some money lessons on their own, and more. Purchase her book here **More on Ande** Ande Frazier CFP®, CLU, ChFC, RICP, BFA™, ChSNC, CDFA® is inspiring women to take control of their money by breaking down the emotional, behavioral and societal barriers that prevent them from building strong financial foundations. Ande began her more-than-27-year career as a financial adviser but quickly realized that traditional planning methods didn't account for how much emotions factor into financial decision making. In her subsequent years educating other advisers and consumers, she saw again and again that conventional wisdom about women and money was flawed: It's not women's finances that determine their self-worth. It's women's sense of self-worth that determines their finances. And like that, a new philosophy was born.   In 2020 Ande published her first book with ForbesBooks, Fin(anci)ally Free! 11 Conversations to Have With Yourself About Life, Money & Your Worth. Ande's book is a guide to help women feel secure in their futures, to integrate self-worth and net-worth across generations. Visit our website TheStartupLifePodcast.com Follow The Startup Life Podcast Facebook Page Want gear from The Startup Life? Check out our gear! Check out other great podcasts from The Binge Podcast Network. Written by: Dominic Lawson  Executive Producers: Dominic Lawson and Kenda Lawson Music Credits: **Show Theme**  Behind Closed Doors - Otis McDonald  **Break Theme** Cielo - Huma-Huma   

  Ageism in the workplace is increasingly an obstacle to working longer. Patti Temple Rocks, author of I’m Not Done: It’s Time to Talk About Ageism in the Workplace, shares her story and why she's fighting for change. Her book offers a portrait of the costs of ageism and recommends solutions that CEOs and HR can implement. We discuss with Patti Temple Rocks: Why she's on a mission to combat ageism in the workplace When she first noticed ageism in the workplace The signs and subtle signals of ageism Why ageism is bad for business How companies benefit from a multigenerational workforce What CEOs and HR can do to create an inclusive culture with age diversity What she's learned for her personal journey How 5:45 AM Soul Cycle sessions helped in her transition Her advice for people who aren't done and want to work longer Patti joins us from Chicago. __________________________ Bio Patti Temple Rocks is the author of I’m Not Done: It’s Time to Talk About Ageism in the Workplace. Her book, an Amazon bestseller, was ranked as one of INC Magazine 9 Books Every Professional Should Read in 2019 and Kirkus described her book as a “compelling argument and a spirited call to action against workplace age discrimination.” Patti is also a Forbes contributor and public speaker. In close to four decades in the communications business, Patti has held senior leadership positions in four different areas of the industry: PR, Advertising Corporate, and Start-up. Patti is known as an inspirational leader, innovative thinker, problem-solver, growth driver, passionate brand steward, and both an agent for change and a counselor during that change. Patti was the Managing Director for the Chicago office of IPG Public Relations agency, Golin, and led the agency to consistent growth, while providing counsel and ideas to clients including McDonald’s, Walmart, Humana, Tylenol, Unilever, Discover, Dow, and ConAgra. As the Chief Reputation Officer at Leo Burnett, Patti sat on of the agency’s Global Leadership Council, where she provided global strategic leadership of communications, and experienced first-hand the seismic shifts that were happening within the ad industry. While Chief Brand and Reputation Officer for Dow Chemical, Patti was the principal architect behind the company’s “Human Element” campaign, an award-winning rebranding effort that lifted Dow’s reputation scores by the most significant margin in its history. And as Founder of Temple•Rocks Communications in the 90s, she learned how to serve a wide variety of smaller clients while simultaneously getting married, giving birth, making cold calls, fixing copy machines, and built a successful start-up agency along the way. Most recently, proving that she truly wasn’t done, Patti rejoined the creative agency world. In April of 2019, she accepted a role as Senior Partner ICF Next (formerly Olson Engage) where they utilize her “Wisdom, Experience & Connections” (Chapter 6 in her book) as she leads Client Impact across their combined advertising and PR group, Brand Engage. Patti, an avid traveler who never says no to a travel opportunity and a lifelong Cubs fan, is most proud to be mother to Jake, step-mom to Eric and Danielle, and “Gigi” to five-year-old twins, Liam and Teagan. She lives in the Chicago suburb of Geneva, with her husband Bob and her two golden retrievers, Rose and Rizzo. __________________________ Wise Quotes On First Noticing Ageism "And so I started to realize that there was a code language that maybe I didn't fully understand. And so from that moment on, I just think I became acutely aware of some of this behavior that exhibits in workplaces because there is just this unchecked assumption that people reach a certain age and it's over for them. They either will want to go off and do something different or the organization wants them to, but it was much more prevalent than I realized." On Taking Ownership "...

Peter Tufano in conversation with Hiro MizunoIn episode 6, the Dean of Saïd Business School, Peter Tufano, talks to one of the world’s foremost leaders in asset management, Hiro Mizuno.Hiro has been at the vanguard of encouraging investors to think about sustainability and social factors when making investment decisions. How has he put this into practice? Featuring:Hiro Mizuno (@hiromichimizuno), Board of PRI; member of the World Economic Forum Global Future Council; Global Leadership Council of Saïd Business School, University of Oxford; CFA Institute Future of Finance advisory council.https://www.sbs.ox.ac.uk/For more Business Insights head to Oxford AnswersCredits:Producer/editor – Eve Streeter for Stabl

Tara talks about Trump's longest speech yet, Republicans' attack on Michael Cohen, Jared Kushner's security clearance scandal and more. Former CIA Operative, 2016 independent conservative presidential candidate and Co-Founder of Stand Up Republic, Evan McMullin joins Tara to discuss the importance of the Never Trump movement and protecting the Constitutional order. Switching gears to foreign policy, political economist & AEI scholar Nicholas Eberstadt break sdown the North Korean summit. He holds the Henry Wendt Chair in Political Economy at the American Enterprise Istitute and is a member of the Global Leadership Council at the World Economic Forum.

Jay is Chairman & CEO at Zenefits. He brings more than 20 years of experience in leading both public and private technology companies. Previously, Jay served as CEO of Ooyala, and Agile Software. Before that, Jay was a senior executive at both PeopleSoft and SAP. Jay is a member of the Global Leadership Council at the Lucas Graduate School and College of Business at San Jose State University.

Aired Tuesday, 19 June 2018, 2:00 PM ETThe Hero’s Journey to Joy after LossEvery day, people suffer heartbreaks of some kind―loss of a loved one, divorce, illness, loss of a job or home―and seek to understand why these losses and traumas have befallen them and how they’ll make it through in one piece. It is possible to traverse the jagged edge of growth and emerge as the hero whole, happy, and awaken to a deep love affair with life once again, as my guest, Kristine Carlson knows first-hand.About the Guest: Kristine CarlsonKristine Carlson is a New York Times bestselling author, speaker, and leader in the field of transformation. After collaborating with her late husband Dr. Richard Carlson to create a publishing industry phenomenon with the Don’t Sweat the Small Stuff series—selling more than 25 million copies worldwide—today, Kris is emerging as a profound teacher in the areas that matter most to the human heart: how to heal and how to love.Kris has captivated readers around the world with her previous six books, which includes Don’t Sweat the Small Stuff in Love; Don’t Sweat the Small Stuff for Women; Don’t Sweat the Small Stuff for Moms; An Hour to Live, An Hour to Love: The True Story of the Best Gift Ever; and Heartbroken-Open: A Memoir Through Loss to Self-Discovery. In her forthcoming book, From Heartbreak to Wholeness: The Hero’s Journey to Joy, she offers a process for healing that goes beyond common prescriptions for getting through the pain of heartbreak of all kinds. She takes readers by the hand, giving them a life-altering map for navigating the journey from loss to joy—one that can awaken them to a deep love affair with life.Kris’s acclaimed live events currently include the “What Now? Retreat” along the Northern California coast (along with the “What Now?” online program) and the “Women’s Wisdom and Yoga Retreat” in Umbria, Italy. As a sought-after speaker, Kris is known for her authenticity, vulnerability, and humor, leaving her audiences moved, inspired, and optimistic about the future. She has been featured on national radio and television, including The Today Show, Good Morning America, The View, and The Oprah Winfrey Show.Kris has served on the Board of Directors and the Global Leadership Council for Challenge Day, and she’s a member of the Association of Transformational Leaders (ATL). She was honored to join the Go Red for Women campaign for the American Heart Association in 2012 as their keynote speaker. In 2010, she was honored with the Kennedy Laureate Award by John F. Kennedy University, an acknowledgment also given to Alice Waters and Dr. Sanjay Gupta for their work in the area of mental, physical, and spiritual well-being.Don’t Sweat the Small Stuff, Live the Big Stuff podcast and authors a blog at her website kristinecarlson.com. She is mom to two daughters and “Nana” to four grandchildren (soon to be five). She lives in California.Website: http://fromheartbreaktowholeness.com/Twitter Profile URL: https://twitter.com/KristineCarlsonFacebook Fan/Biz Page URL: https://www.facebook.com/KristineTeriCarlson/Facebook Personal Page URL: https://www.facebook.com/kristinecarlson2Pinterest Profile URL: https://www.pinterest.com.mx/kriscarlsonbks/

The Board of the Directors of the Economic Club of Minnesota instituted the Economic Club’s Champion of Free Trade Award in 2014. This is the only national award for contributions for expanding free trade. The intention of the board was to develop an award that would honor individual national and international leaders who have made significant contributions to the expansion of international trade. The award is also intended to highlight the importance of free trade for global prosperity and security. THE HONORABLE JOSÉ ÁNGEL GURRÍA Secretary-General Organisation for Economic Co-operation and Development (OECD) As Secretary-General of the Organisation for Economic Co-operation and Development (OECD) since 2006, Angel Gurría has firmly established the Organisation as a pillar of the global economic governance architecture including the G7, G20 and APEC, and a reference point in the design and implementation of better policies for better lives. He has broadened OECD’s membership with the accession of Chile, Estonia, Israel, Latvia and Slovenia, and has made the Organisation more inclusive by strengthening its links with key emerging economies. Under his watch, the OECD is leading the effort to reform the international tax system, and to improve governance frameworks in anti-corruption and other fields. He has also heralded a new growth narrative that promotes the well-being of people, including women, gender and youth, and has scaled up the OECD contribution to the global agenda, including the Paris Agreement on Climate Change and the adoption of the Sustainable Development Goals. AMBASSADOR BOB ZOELLICK Robert B. Zoellick was the President of the World Bank Group from 2007-12, U.S. Trade Representative from 2001 to 2005, and Deputy Secretary of State from 2005 to 2006. From 1985 to 1993, Zoellick served as Counselor to the Secretary of the Treasury and Under Secretary of State, as well as the White House Deputy Chief of Staff. Zoellick is now a Senior Fellow at the Belfer Center for Science and International Affairs at Harvard University’s Kennedy School of Government. He serves on the boards of Temasek, Singapore’s Sovereign Wealth Fund, and Laureate International Universities, as well as on the international advisory board of Rolls Royce. He also is a member of the board of the Peterson Institute for International Economics, chairs the Global Tiger Initiative, and is a member of the Global Leadership Council of Mercy Corps, a global humanitarian agency. Bob is a recipient of the Distinguished Service Award, the Department of State’s highest honor, the Alexander Hamilton Award of the Department of the Treasury, and the Medal for Distinguished Public Service of the Department of Defense. The German government awarded him the Knight Commanders Cross for his achievements in the course of German unification. The Mexican and Chilean governments awarded him their highest honors for non-citizens, the Aztec Eagle and the Order of Merit, for recognition of his work on free trade, development, and the environment. Zoellick holds a J.D. magna cum laude from the Harvard Law School, a master's degree in public policy from Harvard's Kennedy School of Government, and a bachelor's degree (Phi Beta Kappa) from Swarthmore College.

One of the leading voices of Iranian women's rights, Dr. Nina Ansary joins Halli at her table on The Halli Casser-Jayne Show to talk about her new book JEWELS OF ALLAH, THE REAL STORY OF WOMEN IN IRAN, a powerful tale of the fight for Iranian women's liberation, which illuminates the stereotypical assumptions of the women behind the veil.Born in Tehran, Iran, Nina Ansary left her country of birth at the onset of the 1979 Islamic Revolution and has not returned since. At the time of the revolution her father was serving as the Iranian Ambassador to the United States. Growing up in New York City, Dr. Ansary received her B.A. in Sociology from Barnard College, an M.A. in Middle Eastern Studies from Columbia University and a PhD in History from Columbia University. After relocating to Los Angeles, she began to pursue her passion for humanitarian causes. She is an avid philanthropist, serving on the Middle East Institute Advisory Board at Columbia University, on Columbia University's Global Leadership Council, the Board of Trustees of the IAWF (Iranian American Women's Foundation. She is a regular contributor to The Daily Beast and The Huffington Post and her work has appeared in various publications including the New York Times.Author Dr. Nina Ansary tells the untold, true story of women in Iran and introduces her latest book JEWELS OF ALLAH on The Halli Casser-Jayne Show. For more information visit http://goo.gl/tMuVJc