Podcasts about leadership communication

Maaya Konishi is the CEO of Communica, an English education and leadership communication company that helps Japanese professionals thrive on the global stage. A former investment banker turned entrepreneur, she has worked with more than 4,000 professionals on finding their voice and communicating with authenticity across cultures, and she is a bestselling author in Japan and a recognized authority in language education and cross-cultural expression. Key Discussion Themes: • Walking away from investment banking after realizing finance was not the work she wanted • Why the barrier is usually communication and leadership rather than language • Having a vision and knowing what you want to say before studying grammar • Taking one leadership philosophy into several Asian markets, each with its own way in • A strong why beating a clear plan when you are standing at the starting line • What AI is already changing about how people acquire English Listener Takeaway: You do not need to know how it will work out before you start, and you do not need perfect English to be heard. Get clear on what you actually want to say, bring real energy to it, and the how tends to show up along the way. Connect with Maaya: Website: https://communica.co.jp Facebook: https://www.facebook.com/staff.communica/ Instagram: https://www.instagram.com/maaya_konishi/ About the Host: Entrepreneur Conundrum is hosted by Virginia Purnell, founder of Distinct Digital Marketing, where she builds human-driven AI systems that help business owners get their time back (and get seen). New episodes every Monday. Work with Virginia: https://www.distinctdigitalmarketing.com LinkedIn: https://www.linkedin.com/in/virginiapurnell Listen to the Full Episode: https://entrepreneurconundrum.com/maayakonishi

"The first negotiation is actually a negotiation I have with myself about my own story."Before you can have hard conversations with others, you need to have an honest conversation with yourself. That's the counterintuitive advice from Sheila Heen, a Harvard Law School lecturer and co-author of Difficult Conversations: How to Discuss What Matters Most, who says our own internal narratives often derail our attempts at negotiation and conflict resolution. In this episode of Think Fast, Talk Smart , Heen joins Matt Abrahams to explore effective communication in high-stakes situations. From giving and receiving feedback with her “ACE” framework (Appreciation, Coaching, and Evaluation) to recognizing the "degrees of difficulty" in disagreements, she offers practical strategies for having productive conversations even when emotions run high.Key Takeaways:Difficult conversations start with understanding yourself. Before trying to change someone else's mind, examine your own assumptions, emotions, and goals to create space for a more productive dialogue.Curiosity turns conflict into collaboration. Replacing blame with genuine questions and focusing on understanding rather than convincing helps build trust, reduce defensiveness, and move conversations forward.Activity:Decode feedback. The next time someone asks for feedback, don't answer immediately. Implement the ACE framework. First ask: "Are you looking for appreciation, coaching, or evaluation?" Then tailor your response to match what they actually needEpisode Reference Links:Sheila HeenSheila's Book: Difficult ConversationsEp. 204 Tough Talks: Turn Tension Into Trust Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (01:40) - Facing Difficult Conversations (03:53) - The Feelings Beneath Conflict (07:02) - The Stories We Tell Ourselves (08:19) - Start with the Third Story (09:59) - The Power of Questions (12:36) - Breaking an Impasse (16:15) - The Language of Curiosity (17:12) - Feedback That Lands (20:18) - Asking for Better Feedback (22:38) - Looking Beneath the Surface (24:15) - The Final Three Questions (31:30) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.comJoin our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Today I'm joined by Scott McInnes, founder of Inspiring Change, a Dublin-based culture and internal communication consultancy. Scott helps senior leadership teams close the gap between the culture they have and the one they actually need to deliver their strategy.  In this episode, we explore why communication is far more than simply sharing information. Scott explains how great leaders connect people to purpose, why clarity without emotion rarely inspires action, and how frontline managers play a critical role in translating organizational strategy into meaningful conversations. We also discuss hybrid work, employee engagement, storytelling, communication confidence, and why self-awareness may be one of the most important communication skills any leader can develop. Whether you lead a team, communicate change, or simply want your messages to create more impact, this conversation is full of practical insights you can apply immediately. Let's dive in. Additional Resources: ► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond ► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/ ► Connect with Scott on LinkedIn: https://www.linkedin.com/in/scottwmcinnes/ ► Learn more about Inspiring Change: https://www.inspiringchange.ie/comms ► Subscribe to Communicast: https://communicast.simplecast.com/ ► Learn more about Communispond: https://www.communispond.com

What do Viking helmets, HR professionals, and difficult workplace conversations have in common? More than you might think.   In this episode of I Need to F*ing Talk to You, Russell Stratton shares a memorable story from the CPHR Alberta Conference in Calgary, where he and co-author Ken Cameron spent the day wearing Viking helmets while talking to HR leaders about difficult employees.   The surprising part?   Nobody needed the metaphor explained.   Almost everyone who walked past immediately said, “I know exactly who that person is.” That's because we've all worked with someone who resists change, digs in their heels, and seems impossible to coach.   But are they really difficult… or are they simply wearing the wrong hat?   Drawing on the leadership framework from I Need to Fing Talk to You*, Russell introduces the Four Hats model—a practical and memorable way to separate behaviour from personality, making difficult conversations less emotional and far more productive.   Instead of labelling people as “problem employees,” you'll learn how to identify the behaviours that are getting in the way and, more importantly, how to help people move forward.   In this episode you'll discover: Why most “difficult employees” aren't actually difficult people. How resistance to change sits behind many workplace conflicts. Why separating behaviour from identity transforms difficult conversations. The meaning behind each of the Four Hats: The Viking Helmet – resistant to change and quick to push back. The Sun Hat – comfortable, complacent, and content with the status quo. The Hard Hat – willing to change but needing guidance and support. The Graduate Cap – engaged, proactive, and consistently delivering results. Why awareness must come before coaching. How to decide whether a behaviour is something to live with temporarily—or challenge directly. Why passing a difficult employee to another manager rarely solves the problem. Russell also explains why great leaders don't waste energy trying to “fix” people. Instead, they focus on changing behaviours through curiosity, clear communication, and accountability. The Four Hats aren't a personality test. They're a shared language that helps leaders remove emotion from difficult conversations and replace frustration with practical coaching. Subscribe & Share: If you enjoyed this episode, don't forget to subscribe and leave us a review. Share it with your colleagues who might need a fresh perspective on thriving in challenging work environments! —   Ready to take your difficult conversations to the next level? Get our book: I Need To F***ing Talk To You! | The Art of Navigating Difficult Workplace Conversations Available on: Amazon Owl's Nest Books Shelf Life Books Visit our website: ineedtof-ingtalktoyou.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On today's episode, Andy answers your questions on what steps to take in the first 90 days to build something from nothing, how to lead without micromanaging while maintaining high standards, and whether to prioritize the mission or the people when building a team.

You can be an exceptional communicator and still miss one of the most important leadership skills: understanding the person in front of you. In this episode, I explore the leadership communication blind spot that highly self-aware, growth-minded leaders often have — focusing so much on improving themselves that they overlook how to read, support and develop others. Resources mentioned: Join Soul Speakers before 25 August 2026 to receive a bonus 60-minute 1:1 session. Join the Certified Voiceprint Leader program starting in October.

What if compensation wasn't just about spreadsheets and salary surveys, but about trust, communication, and leadership?In this episode of the Build a Vibrant Culture Podcast, Nicole Greer sits down with Brenna Fitzsimmons, a compensation and HR leader with 18 years of experience, to explore how strong leaders build fair pay systems that people actually trust.This conversation dives into key topics like compensation philosophy, pay transparency, leadership communication, and organizational culture. You'll learn how to align compensation strategy with business goals, build a career ladder that retains talent, and have honest conversations about pay.In this episode, you'll learn:How to define and communicate your organization's compensation philosophy A better approach to preparing managers for difficult pay conversationsWhat most leaders get wrong about pay transparency and employee motivationPractical strategies to use AI as a tool in compensation decisions, not a decision-makerThis episode is for leaders, managers, HR professionals, and business owners who want to build a stronger organizational culture through fair, transparent compensation practices. The Build a Vibrant Culture Podcast helps leaders improve work culture, communication, and business performance through real-world leadership strategies and practical insights. Click here to view the episode transcript. Learn more about training, coaching, and courses at https://vibrantculture.comConnect on LinkedIn: https://www.linkedin.com/in/build-a-vibrant-culture-nicole-greer/For speaking inquiries: https://vibrantculture.com/speaker-kit-request/Download our training catalog: https://vibrantculture.com/catalog-request/Want to be a guest? Send your request to podcast@vibrantculture.com

"Know your stuff, practice, and then just do it and be there."How do you explain complex ideas without losing your audience? The challenge isn't knowing more—it's helping others understand. For Marketplace host Kai Ryssdal, great communication comes from making difficult topics accessible while holding people's attention. In this episode of Think Fast, Talk Smart, Ryssdal joins Matt Abrahams to discuss how to simplify complex information without oversimplifying it, conduct interviews that feel like genuine conversations, and communicate with confidence under pressure. From asking better questions to earning your audience's trust, Ryssdal shares practical techniques for staying present when the stakes are high.Key Takeaways:Complex ideas become powerful when they're easy to understand. Great communicators don't just share information—they translate it into clear, engaging messages that help others learn without sacrificing nuance.Preparation gives you the freedom to be present. The more thoroughly you prepare, the easier it becomes to listen, adapt, and communicate with confidence when the conversation takes an unexpected turn.Activity:Rewrite for clarity. Take an email, presentation, or document you've already written and revise it for someone with no background in the topic. Remove jargon, simplify explanations, and make sure every sentence helps your audience understand your message.Episode Reference Links:Kai RyssdalEp.220 Prep Like a Pro: Communication Confidence, Clarity, and Comedy Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (00:59) - Making Complex Ideas Clear (02:24) - Find Your Communication Rhythm (03:30) - Keeping People Listening (04:38) - Better Introductions (05:50) - More Conversational Interviews (08:49) - Getting Conversations Back on Track (10:23) - Communicating Through Uncertainty (12:23) - Managing Speaking Anxiety (14:22) - Recovering from Mistakes (15:39) - Staying Curious (16:42) - When Your Mind Goes Blank (18:05) - The Final Three Questions (21:35) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.With LinkedIn Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

Natural disasters can change a destination in an instant. Lasting recovery calls for supporting local businesses and becoming a trusted voice when people need guidance most. On this episode of the Layover Live podcast, we sit down with leaders from Explore Asheville and Visit St. Pete-Clearwater to discuss their firsthand experiences recovering from Hurricanes Helene and Milton. Whether your community faces hurricanes, wildfires, floods, or other unexpected disruptions — this conversation offers practical insights on preparing and leading with confidence during times of crisis. 

July was Voice Month on Dancing in the Discomfort Zone, and what started as four completely different conversations turned out to have one beautiful common thread: Your voice is how people experience you, and especially today...that matters!  As Anne (https://YourChangeSpeaker.com) celebrates another trip around the sun (Happy Birthday Anne!), she reflects on the lessons shared by John Di Domenico, Joshua Seth, Hilary Blair, and Beth Z and explores why our voices matter now more than ever. In a world filled with AI, deepfakes, curated social media personas, and constant noise, authenticity has become one of our greatest superpowers. In This Episode, We Talk About: Why your voice is far more than just the sound coming out of your mouth  How authenticity and human connection are becoming more valuable in the age of AI  The ways your voice builds trust, relationships, and influence  Why intentional communication matters more than being louder  How to think about the "flowers" you're leaving in your footsteps Questions to ConsiderHow do people experience you?Are you using your voice intentionally? What stories are you telling? What truths are you willing to speak? What kind of ripples are you creating?As Anne enters her 52nd year, she offers a powerful reminder:Maybe the goal isn't to be louder or more impressive. Maybe it's simply to use the voice we've been given to leave people feeling seen, heard, and a little bit better for having crossed our path.  Anne Bonney is a keynote speaker and emcee who helps organizations lead through change by building resilience, emotional intelligence, and courageous communication.

"Meaning is about being mindful of the effect you have on other people."What makes a life meaningful? We often think purpose and meaning are the same thing, but according to Stanford professor Brian Lowery, they're fundamentally different. Purpose is what drives us. Meaning comes from the impact we have on others. In this live episode of Think Fast, Talk Smart from Stanford's LEAD Me2We event, Lowery and Matt Abrahams examine how our relationships shape who we become, why sincerity matters more than authenticity, and how leaders influence others through every interaction. Along the way, they share practical insights on giving better feedback, building stronger connections, and creating workplaces where people can thrive.Key Takeaways:Meaning comes from your impact on others. Purpose is what drives your actions, but meaning grows when your work positively influences the people around you and continues beyond your own involvement.The way you show up shapes the people around you. Leaders create better teams by practicing self-awareness, communicating with sincerity, and giving feedback that recognizes people's intentions while helping them grow.Activity:Notice your influence. At the end of each workday, write down one interaction that may have shaped someone else's experience—positively or negatively. Reflect on what you communicated beyond your words and what you want to do differently tomorrow.Episode Reference Links:Brian LoweryEp.23 Look Within: How to Lead with Self Awareness and VulnerabilityEp.84 Quick Thinks: How Others Define Us  Ep.142 Power and Persuasion: Live Insights from Stanford Experts Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (00:39) - Purpose vs. Meaning (02:12) - The Ripple Effect of Meaning (04:06) - How Others Shape Who We Are (05:20) - The Leader's Role in Shaping Others (08:58) - Self-Awareness & Psychological Safety (11:48) - Sincerity vs. "True Self" (12:53) - Feedback For Grow (17:13) - Becoming Better Humans (18:46) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.With LinkedIn Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast

Today, I'm joined by Grant "Upbeat" Bosnick, leadership expert, executive coach, keynote speaker, former professional musician, and founder of YES! (Your Empowering Solutions). For more than 25 years, Grant has helped leaders and organizations across 45 countries develop stronger leaders, build high-performing teams, and navigate change. In this episode, Grant and I explore what truly separates great communicators from everyone else. We discuss why communication is ultimately about creating connection, why the best leaders know when to speak and when to stay silent, and how trust, responsiveness, and genuine curiosity shape every meaningful conversation. We also talk about leading in the age of AI, influencing others without manipulation, and why listening with your heart may be one of the most important communication habits you can develop. Whether you're leading a team, coaching employees, managing change, or simply looking to become a stronger communicator, you'll walk away with practical ideas you can put to work immediately. Let's dive in. Additional Resources: ► Follow Communispond on LinkedIn for more communication skills tips:  https://www.linkedin.com/company/communispond ► Connect with Scott D'Amico on LinkedIn:  https://www.linkedin.com/in/scottdamico/ ► Connect with Grant on LinkedIn:  https://www.linkedin.com/in/grantbosnick/ ► Learn more about Grant:  https://grantbosnick.com/ ► Learn more about YES :  https://yes-sol.com/ ► Subscribe to Communicast:  https://communicast.simplecast.com/ ► Learn more about Communispond:  https://www.communispond.com

Send us Fan MailYou know exactly what you want to say. You rehearsed it. It was clear, it was direct. And then you open your mouth, and out comes, “Sorry, I just wanted to quickly ask, if it's not too much trouble…”If you want to stop softening your words when you speak, here's the challenge you're up against: the softeners crept in and wrapped themselves around your clear, strong message before it ever reached the other person. And unlike an email, you can't edit speech before it lands. The words are out the second you think them.In this Monday Momentum episode of Communicate to Lead, Kele Belton breaks down how to stop softening your words when you speak. She explains why hedging words like “just,” “sorry,” and “I think maybe” do the most damage in real-time conversation, and shares a two-part strategy for catching your softeners and replacing them with something far more powerful: a pause.What You Will LearnWhy softeners do the most damage when you speak, not when you write, and why that makes them harder to catchHow to stop saying “just,” “sorry,” and “does that make sense?”, the hedging words that quietly undercut your authorityHow to identify your personal go-to softener, the one you reach for under pressureHow to sound more confident when you speak by replacing a softener with a pause that reads as composureWho This Is ForThis episode is for women leaders, managers, and high-performing professionals who prepare clear, strong messages but find softeners creeping in the moment they speak, and who want to sound as confident as they actually are.Your Action StepPick one conversation that matters this week: a request, a meeting, a moment where you want to be heard. Beforehand, say your key sentence out loud, the clean version, with no softeners attached. Then, in the conversation, when you feel the urge to cushion it, pause instead. One clear sentence. One pause where the “sorry” used to be.Common Questions About Softening Your Language1. How do I stop saying “just” and “sorry” so much at work?First, learn to hear your go-to softener. Then, when you feel the urge to use it, pause instead of filling the space. A pause reads as composure; a softener reads as apology.2. Why do I soften my words when I speak, even when I prepared something clear?Under pressure, softeners feel protective. They try to smooth the moment and keep you from seeming “too much,” but they make your message land as unsure.3. Does cutting softeners make me sound harsh?No. There's a lot of room between hedging and harsh, and that room is called clear. Clarity is what reads as confidence.AI Prompt (Copy-Paste Ready)Use this prompt to prepare for a high-stakes conversation where you tend to soften your words. Paste it into your preferred AI assistant and answer the questions as they come.I am a [role] in [industry]. I have an important conversation coming up where I need to [make a request, give pushback, or be heard], and under pressure I tend to soften what I say with words like 'just,' 'sorry,' and 'I think maybe.' Help me prepare.Ask me 2 questions:What exactly do I need to say, in one or two sentences?What is my go-to softener when I get nervous?Then write:One clean, direct version of my key sentence, with no hedging or apology.A short note on where I am most likely to soften it, so I can catch myself in the moment.Constraints:Clear and direct, never harshNo softening language: no 'just,' 'a little,' 'maybe,' 'sorry to bother you,' or 'does that make sense?'Keep my warmth and my meaning intactThe sentence should sound composed and self-assured when said out loudExample (output style)Instead of “Sorry, I just wanted to ask if maybe we could push the deadline?” say “I'd like to push the deadline to Friday. Here's why.”Ready to Go Deeper?If you're ready to stop navigating your leadership growth alone, book a complimentary Leadership Strategy Call with Kele. Let us talk about where you are, where you want to go, and what it will take to get there.Book here: https://calendly.com/kele-thetailoredapproach/leadership-strategy-callAbout Your HostKele Belton is a communication and leadership trainer who specializes in helping women leaders develop confidence and impact through strategic communication and practical leadership frameworks.Connect with KeleLinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.comBook a Leadership Strategy Call: https://calendly.com/kele-thetailoredapproach/leadership-strategy-call

"When there's a gap between our intention and our impact, we diminish others and our communication."The best leaders don't succeed because they have all the answers—they succeed because they bring out the best thinking in others. Liz Wiseman, executive advisor, CEO of the Wiseman Group, and author of the million-copy bestseller Multipliers: How the Best Leaders Make Everyone Smarter, has spent years studying why some leaders amplify the intelligence around them while others unintentionally hold people back. In this episode of Think Fast, Talk Smart, Wiseman joins Matt Abrahams to explore the habits of multiplier leaders, the subtle ways well-intentioned managers accidentally diminish their teams, and how curiosity, trust, and thoughtful communication create environments where people can do their best work. Together, they share practical strategies for leading with greater impact by aligning your intentions with the experience you create for others.Key Takeaways:Great leaders multiply, not diminish. Create trust, ask more than you tell, and challenge people to do their best thinking instead of stepping in with the answers.Good intentions aren't enough. The most effective communicators pay attention to the impact of their actions, ensuring their support empowers others rather than unintentionally holding them back.Activity:Ask the multiplier question. At the end of your next one-on-one or team meeting, ask: "What do you need from me to do your best work?" Listen without jumping in to solve the problem. Focus on understanding what will help others think, contribute, and perform at their highest level.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Liz WisemanLiz's Book: Multipliers147. Disrupt Yourself: How to Innovate Who You Are and Become Who You Can Be212. Break It to Make It: Disrupt Your Way to the Perfect Job FitConnect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (00:55) - Multipliers vs. Diminishers (02:26) - The Habits That Hold Teams Back (03:54) - Safety, Stretch, & Trust (05:12) - Curiosity Over Control (06:56) - The Most Important Leadership Question (09:14) - Becoming an Impact Player (12:20) - When Good Intentions Backfire (15:54) - Accidental Diminishing (19:47) - The Final Three Questions (25:07) - Conclusion

What is the connection between being able to communicate with someone and being able to build and maintain trust with that person? How do you overcome or mitigate the challenges related to trust, best effort, safety, and more in a multi-lingual workplace? In this 17-minute episode, Saúl Rodriguez explores the answers to these questions and more in a very straight-forward discussion, including practical strategies that are helpful.  EPISODE RESOURCES:>Connect with Saúl Rodriguez on LinkedIn>Saúl's bio>US Bureau of Labor Statistics Brain Chatter, a podcast where we listen past the daily noise and explore topics at the intersection of leadership, workplace culture, profit, and sustainability. 

Cameron Barbarick is a communication strategist, professional speaker, public speaking trainer, and creator of the A.R.K. Model for relational communication and the Charisma Speaking System. His passion is to help leaders discover the full potential of their voice. Why do traditional communication trainings fail when stakes are high-and what's missing? What is "response-able communication," and how does it differ from reactive communication? How does your A.R.K. Model (Awareness, Relatedness, Kenosis) transform workplace communication and leadership? What is the link between emotional intelligence, communication, and business performance? How can leaders build the internal capacity to communicate effectively under pressure-not just when it's easy? Cameron Barbarick Cameron Barbarick is a communication strategist, professional speaker, public speaking trainer, and creator of the A.R.K. Model for relational communication and the Charisma Speaking System. His passion is to help leaders discover the full potential of their voice. His work is built on a powerful idea: communication breakdowns are not a technique problem - they're an internal capacity problem. Cameron helps leaders and teams move from reactive communication to response-able communication by developing the internal awareness, relational intelligence, and presence required to communicate effectively under pressure. Cameron equips executives, business leaders, and teams to communicate with clarity, confidence, and connection - improving performance, strengthening relationships, and driving measurable business results. At the core of his mission is a simple belief: every person has a powerful voice, and when they learn to use it with presence and intention, they become the kind of communicator others naturally trust, follow, and connect with. Excellent Executive Coaching Podcast If you have enjoyed this episode, subscribe to our podcast on iTunes. We would love for you to leave a review. The EEC podcasts are sponsored by MKB Excellent Executive Coaching, which helps you get from where you are to where you want to be with customized leadership and coaching development programs. MKB Excellent Executive Coaching offers leadership development programs to generate action, learning, and change that is aligned with your authentic self and values. Transform your dreams into reality and invest in yourself by scheduling a discovery session with Dr. Katrina Burrus, MCC, to reach your goals. Your host is Dr. Katrina Burrus, MCC, founder and general manager of Excellent Executive Coaching, a company that specializes in leadership development.

Send us Fan MailSomeone praises your work, and before you've even thought about it, you've handed the credit away. “Oh, it was a team effort.” “I got lucky.” “It was nothing, really.”It feels like the humble thing to do, which is exactly why learning how to take credit for your work without bragging is harder than it sounds. Every time you deflect credit that's genuinely yours, you're quietly teaching the people around you that your best work wasn't really yours, and that habit has a real cost when promotion decisions get made.In this Monday Momentum episode of Communicate to Lead, Kele Belton breaks down how to take credit for your work without bragging. She explains the difference between bragging and stating a fact, why so many women deflect in the first place, and a simple two-part strategy for owning your contribution while still sharing credit with your team.What You Will LearnThe difference between bragging and stating a fact at work, and why the fear of the first makes women avoid the secondWhy deflecting credit quietly erases the track record your advancement is built onHow to take credit for your work in two parts: own your contribution first, then share credit without erasing yourselfWhat to say when someone praises your work, so you accept it with confidence instead of deflecting or downplayingWho This Is ForThis episode is for women leaders, managers, and high-performing professionals who do excellent work but tend to deflect credit and who want to own their contributions with confidence and grace.Your Action StepThe next time someone praises your work, resist the urge to deflect. Offer a simple thank you, followed by one factual sentence about your role. For example: “Thank you. I rebuilt that relationship over the past six months, and I'm glad it paid off.” Then stop talking, and let your contribution stand.Common Questions About Taking Credit at Work1. How do I take credit for my work without sounding arrogant?State your contribution as a fact first, then share credit if you want to. Stating what you did isn't bragging; it's accurate.2. Why do I keep deflecting credit at work?For many women it's an automatic habit, often rooted in a fear of being seen as full of herself or not a team player.3. What should I say when someone praises my work?Say thank you, add one factual sentence about your role, and stop there. Let the contribution stand without downplaying it.AI Prompt (Copy-Paste Ready)Use this prompt to prepare for the next time someone praises your work. Paste it into your preferred AI assistant and answer the questions as they come.I am a [role] in [industry]. When someone praises my work, I tend to deflect the credit or downplay my part. Help me prepare a few ways to receive credit that are accurate and gracious, without bragging.Ask me 3 questions:What is a recent piece of work I was genuinely responsible for?What exactly was my role in it, and what am I tempted to say instead?Who do I most want to understand my actual contribution?Then write:Two or three responses I can use when someone praises my work, each stating my contribution as a fact first, then sharing credit if warranted.Constraints:State the contribution as fact, not inflationNo deflecting language like “it was nothing,” “I got lucky,” or “it was all the team”Keep it warm and gracious, not boastfulAvoid softening language like “just,” “a little,” “kind of,” or “I only”The lines should sound natural and self-assured when read out loudExample (output style)“Thank you. I led the strategy on that project, and I'm proud of how the team brought it to life.”Ready to Go Deeper?If you're ready to stop navigating your leadership growth alone, book a complimentary Leadership Strategy Call with Kele. Let us talk about where you are, where you want to go, and what it will take to get there.Book here: https://calendly.com/kele-thetailoredapproach/leadership-strategy-callAbout Your HostKele Belton is a communication and leadership trainer who specializes in helping women leaders develop confidence and impact through strategic communication and practical leadership frameworks.Connect with KeleLinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.comBook a Leadership Strategy Call: https://calendly.com/kele-thetailoredapproach/leadership-strategy-call

"It's not an accent, it's an identity."The way we speak shapes more than how we're understood—it shapes how we're perceived. Peter Novak believes the goal of communication isn't to eliminate an accent, but to communicate with greater clarity, confidence, and authenticity. As a linguist, communication coach, and expert in accent bias, Novak helps multilingual professionals communicate more effectively while embracing the identity their voice represents. In this episode of Think Fast, Talk Smart, he joins Matt Abrahams to explore how accent bias influences the workplace, why clarity matters more than sounding "native," and the practical techniques anyone can use to communicate with greater confidence and impact.Key Takeaways:Clarity matters more than sounding native. Effective communication comes from making your message easy to understand, not eliminating your accent.Your accent is part of your identity. Multilingual communicators bring unique perspectives and strengths that should be embraced, not hidden.Activity:Focus on clarity. Record yourself explaining a familiar topic for one minute. Listen back and identify three words or phrases to emphasize and two places to pause. Record it again, focusing on clarity rather than sounding perfect, and compare the difference.Episode Reference Links:Peter Novak82. It's Not About You: Why Effective Communicators Put Others F… Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (00:52) - Accent Bias (03:55) - Accent and Identity (05:55) - Processing Fluency (08:25) - Clarity Over Perfection (10:26) - The Power of Prosody (15:33) - Speaking with Confidence (17:56) - The Final Three Questions (22:13) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.To see what Scribe could look like for your organization, head to scribe.how/thinkfast and mention Think Fast for your first month of Scribe Capture free. 

What if the biggest thing affecting your relationships, leadership, and communication isn't what you're saying...but how you're breathing?In this episode, Anne sits down with speaker, facilitator, and communication expert Hilary Blair (hilaryblairspeaks.com), creator of the Fruitful Friction® framework, to explore the surprising connection between breath, voice, trust, and human connection. Drawing from decades in theater and corporate leadership development, Hilary reveals why your voice is a giant "poker tell" and how small shifts in breath and awareness can dramatically change the way people experience you. If you've ever struggled with difficult conversations, workplace conflict, executive presence, or feeling truly heard, this episode is packed with practical wisdom.In This Episode, We Talk About: Why your voice communicates trust before you even speak the words  How breath affects confidence, connection, and emotional regulation  The difference between being vulnerable and being available  Why "take a deep breath" may be terrible advice...and what to do instead  How tone, vowels, consonants, and vocal habits influence relationships Want more from Hilary?HilaryBlairSpeaks.comArticulateRC.comHilary Blair is a dynamic speaker, facilitator and CEO of ARTiculate: Real&Clear. She's the creator of Fruitful Friction®, a framework redefining tension as a catalyst for innovation, collaboration, and trust. Blending her background as a professional actor with deep expertise in communication and executive presence, Hilary helps leaders stay in conversation when it matters most. Her work equips teams to engage authentically, communicate clearly, and use friction to gain traction for growth.Anne Bonney is a keynote speaker and emcee who helps organizations lead through change by building resilience, emotional intelligence, and courageous communication.

This solo episode of Do Good to Lead Well focuses on one of the most common challenges in both leadership and everyday life: continually repeating the same difficult conversation without real resolution. Drawing on the important work of Crucial Conversations and Crucial Accountability, I explore the transformative CPR model (Content, Pattern, Relationship) as a deceptively simple framework for breaking frustrating cycles.I talk about how most people stay stuck addressing immediate content rather than recognizing damaging patterns or the deeper relationship impacts underneath. I also share concrete scripts using common scenarios to bring to life how shifting the “elevation” of a conversation can untangle recurring problems and restore trust.Leaders, teammates, and anyone facing persistent roadblocks in communication will walk away with actionable tools to finally resolve stubborn issues. Share your thoughts on how you have dealt with these situations and better yet, share the episode with someone who you feel would benefit from hearing it.What You'll Learn- What is C.P.R. in difficult conversations?- The importance of addressing issues early.- The trap of relitigating the same content without recognizing a pattern.- The risk of escalating prematurely to relationship-level concerns after a single incident.- The problem of “piling on,” or tackling content, pattern, and relationship all at once. Podcast Timestamps(00:03) - The Recurring Conversation Challenge(01:23) - Introducing the CPR Model(03:30) - Content: Addressing Issues Early(06:08) - Elevating to Pattern-Level Conversations(08:50) - Relationship: Impact on Trust and Collaboration(10:43) - Approaching Difficult Conversations from Different Roles(14:46) - Common Traps and Pitfalls in Tough Conversations(17:53) - Choosing the Right Level for Effective Dialogue(19:33) - Final Reflections and a Call to ActionKEYWORDSPositive Leadership, Difficult Conversations, Conflict Management, Crucial Conversations, Crucial Accountability, CPR model, Content Pattern Relationship, Communication Framework, Workplace Relationships, Feedback Scripts, Pattern Recognition, Escalation in Conversations, Resolving Conflict, Peer Conversations, Leadership Communication, Employee Feedback, Conversational Traps, CEO Success

Today, I'm joined by Andrew Sykes, founder of Habits at Work, professor of executive education at the Kellogg School of Management, author, leadership expert, and global speaker who has spent his career helping leaders build trust, communicate with influence, and create lasting impact. In this episode, Andrew and I explore what truly separates great communicators from everyone else. We discuss why trust is the foundation of effective communication, why listening goes far beyond simply hearing words, and how storytelling helps leaders inspire action rather than simply share information. Whether you're leading a team, presenting ideas, managing relationships, or simply trying to become a better communicator, this conversation is packed with practical insights you can apply immediately. Let's dive in. Additional Resources: ► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond ► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/ ► Connect with Andrew on LinkedIn: https://www.linkedin.com/in/andrewsykes1/ ► Learn more about Habits at Work: https://www.habitsatwork.com/ ► Subscribe to Communicast: https://communicast.simplecast.com/ ► Learn more about Communispond: https://www.communispond.com

What You'll Learn in This Episode:In this episode, Andy Olrich and Catherine McDonald sit down with Andrew Kettner to discuss why one of the most overlooked leadership skills, eye contact, can have a profound impact on trust, communication, and continuous improvement.Andrew explains how effective leaders must look beyond reports, dashboards, and data by practicing Lean's "go and see" mindset. Through genuine face-to-face interactions, leaders gain valuable insights into emotions, engagement, and the real challenges their teams face. The conversation also explores the connection between eye contact, empathy, emotional intelligence, and building stronger workplace relationships. Andrew shares personal stories from his military leadership experience and cancer journey that demonstrate how meaningful human connections can influence both leadership and life.Whether you're leading a Lean transformation or simply looking to become a more effective leader, this episode offers practical ways to strengthen your leadership presence by learning to truly see the people you lead.Key Takeaways:Great leaders practice "go and see" by engaging directly with people—not just data.Eye contact builds trust, empathy, and stronger workplace relationships.Emotional intelligence helps leaders better understand both people and processes.Small, intentional interactions create stronger Lean cultures and better leadership.Links:https://www.linkedin.com/in/andrewkettnerhttps://www.findleansolutions.com/https://www.findleansolutions.com/lean-summit/

In this episode of the Inspire Podcast, Bart Egnal welcomes Jennifer Gabriele, Partner and National Leader, Leadership & Team Development at Humance and co-author of The Inspirational Leader. Drawing on insights from her research and work with leaders across Canada, Jennifer explores how leadership has evolved in the wake of COVID and what it takes to manage and inspire teams in today's workplace. She discusses the shift toward shared leadership, the importance of executive presence, and why authenticity matters more than charisma. Jennifer goes on to share practical lessons from her book, including the difference between clarity and certainty, the power of curiosity, cultivating excellence, and why managerial courage is critical for navigating difficult decisions. As a renowned executive coach and facilitator to many of Quebec's leading organizations and companies across Canada, Jennifer brings these ideas to life through real-world stories and actionable insights in a lively conversation between two people passionate about leadership communication. Show notes: 00:32 Show intro 01:10 Welcoming Jennifer 01:43 The Inspirational Leader 01:57 What's the book about and why did you write it? 02:13 What makes a great leader? 03:32 What is Jennifer's story that led her to Humance? 03:51 We brand companies but not humans. Why not? 04:25 Products have far fewer dimensions than a person 04:36 Coca-Cola example 05:41 Her practice before Humance: executive branding 06:00 Why some persuade and others don't 06:36 The move to Humance 08:40 Acquiring Lord Communication 09:21 Focus on managers and executives 11:35 Interviewing leaders for the book: what did you find? 12:48 Themes that emerged from her qualitative research 13:02 Misplaced nostalgia for the "good old days" 13:47 Shared leadership 14:10 The impact of COVID on work culture 14:28 The amount and quality of presence required 14:44 During COVID, managers thought they needed to be 24/7 present 15:32 Bart discusses the decline in deference 16:27 Society has changed, too 16:34 Shortage of labour 17:31 What does it mean to be an inspirational leader? 18:15 You don't need to speak like Barack Obama; you just need to walk the talk 19:28 Getting people to follow you 19:49 Authority doesn't work. People need to believe in you 19:58 Passive-aggressive resistance to directive-style leadership 20:47 Three rules for inspiring leadership 21:23 The importance of having communication goals 25:19 The difference between clarity and certainty 25:43 What is cultivating excellence? 25:58 If you want to be an inspirational leader, you can't be a know-it-all 26:50 Example of the curious leader 27:20 How does curiosity tie to cultivating excellence? 27:54 Setting a standard for what excellence looks like 28:13 Teasing out unrealistic expectations and perfectionism vs. a healthy pursuit of excellence 28:48 Try your best vs. try not to make mistakes 29:11 How can leaders communicate this? 29:38 Don't hide if you don't know something 29:51 Instead of "Why did you do this?" say "How do we fix this?" 30:55 Example of dealing with a high-performing but toxic employee 32:18 Managerial courage 33:33 You lose talent if you're not a courageous leader 34:13 What did you learn from writing The Inspirational Leader? 35:47 Thank-yous 36:10 Show outro

Send us Fan MailWhat do you say when a senior leader asks you a direct question in a meeting and you don't have the answer?That moment can make even experienced, high-performing professionals freeze. You're put on the spot, the pause feels longer than it is, and suddenly it feels like your credibility is on the line. But in that moment, how you respond matters more than having the answer right away.In this Monday Momentum episode of Communicate to Lead, Kele Belton breaks down what to say when you're put on the spot in a meeting. She explains why not knowing isn't the real problem, why bluffing, rambling, and over-apologizing quietly damage your executive presence, and how to use a simple three-part response that keeps you calm, credible, and in control.What You Will LearnWhy not knowing the answer isn't what makes you look less seniorThe three instinctive reactions that often undermine you when you're put on the spotA practical three-part response you can use when you don't know the answer in a meetingHow to respond honestly without sounding flustered, apologetic, or unpreparedWho This Is ForThis episode is for women leaders, managers, and high-performing professionals who want to handle pressure in meetings with more confidence, clarity, and authority.Your Action StepBefore your next high-stakes meeting, write out your own version of this response: “I don't have that yet, and here's how I'll get it.” Put it in language that sounds like you, then practice saying it out loud a few times before you need it. The moment you're put on the spot isn't the moment to build the sentence. It's the moment to reach for one you already prepared.Common Questions About Being Put on the Spot in a Meeting1. What should I say when I don't know the answer in a meeting?Acknowledge it cleanly, share what you do know, and name your next step to get the rest.2. How do I respond when a senior leader puts me on the spot?Stay calm, skip the bluffing and overexplaining, and give an honest answer that ends with a clear next step.3. Does not knowing the answer make me look unprepared?Usually not. What people remember is the quality of your response, not the gap in the moment.AI Prompt (Copy-Paste Ready)Use this prompt to prepare for the moment you get asked a question you cannot answer. Paste it into your preferred AI assistant and answer the questions as they come.I am a [role] in [industry]. I want to be ready for the moment a senior leader asks me a direct question in a meeting, and I do not have the answer. Help me prepare a calm, credible response I can reach for in that moment. Ask me 3 questions:What kinds of questions am I most afraid of being asked, and by whom?When I get caught without an answer, what do I currently tend to do (bluff, ramble, apologize)?What information could I usually offer even when I do not have the exact answer?Then write:- Two or three response templates that follow this structure: acknowledge cleanly, add what I do know, commit to a next step.Constraints:- No apologetic language, and no framing not-knowing as a failure- No bluffing or vague filler; the response must be honest- Each template should end with a concrete next step and a timeframe- Avoid softening language like “just,” “a little,” “maybe,” or “I think”- The lines should sound steady and self-assured when read out loudExample (output style)“I don't have that exact figure in front of me. What I can tell you is that the trend has been climbing since Q1. I'll get you the precise number by the end of the day.”Ready to Go Deeper?If you're ready to stop navigating your leadership growth alone, book a complimentary Leadership Strategy Call with Kele. Let us talk about where you are, where you want to go, and what it will take to get there.Book here: https://calendly.com/kele-thetailoredapproach/leadership-strategy-callAbout Your HostKele Belton is a communication and leadership trainer who specializes in helping women leaders develop confidence and impact through strategic communication and practical leadership frameworks.Connect with KeleLinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.comBook a Leadership Strategy Call: https://calendly.com/kele-thetailoredapproach/leadership-strategy-call

"People aren't inside of our heads, so you have to give them that emotional information as well as the factual information."Humor is more than entertainment—it's a powerful way to create connection. As a comedian, writer, and former teacher, Chris Duffy has learned that laughter, curiosity, and emotion can transform even ordinary conversations into memorable experiences. In this episode of Think Fast, Talk Smart, Duffy joins Matt Abrahams to explore how humor can strengthen communication, build deeper connections, and make ideas more memorable. Together, they discuss how to engage an audience, bring authenticity to repeated messages, and create conversations that invite others to participate rather than simply listen.Key Takeaways:Connection comes before comedy. Humor is most effective when it invites others into the conversation, rather than putting the spotlight on yourself.Emotion makes ideas memorable. Combining facts with curiosity, emotion, and storytelling helps audiences understand, remember, and engage with your message.Activity:Create a conversational doorknob. In your next conversation, replace one routine response with an observation, opinion, or question that invites discussion. Notice how offering a "doorknob" changes the depth and energy of the conversation.Episode Reference Links:Chris DuffyChris's Book: Humor MeEp.13 Make 'Em Laugh: How to Use Humor as a Secret Weapon in Your … Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:03) - Lessons from the Classroom (01:52) - Curiosity Captures Attention (04:48) - Facts Need Emotion (05:49) - Sounding Authentic (09:29) - Calming Performance Nerves (11:01) - Jamming vs. Joking (14:36) - Becoming Funnier (19:01) - Better Conversations (22:53) - The Final Three Questions (26:48) - Conclusion

What do Digimon, mind reading, voice acting, magic, and AI-proof careers all have in common? Joshua Seth.In this fascinating episode, Anne sits down with award-winning mentalist, keynote speaker, corporate emcee, and legendary voice actor Joshua Seth (https://www.joshuaseth.com/) for a conversation that explores the surprising connection between voice, influence, focus, and the uniquely human skills that technology can't replace. Best known as the voice of Tai in Digimon and the villain Tetsuo in Akira, Joshua shares how a childhood spent listening to old radio shows launched a career that eventually took him from Hollywood voice actor to Magic Olympics champion and creator of the theatrical show Mind Magic Live that is currently selling out everywhere it goes.  (and I've seen it, and it's that good!) But beneath the magic lies a powerful message about connection, communication, and adaptability.In This Episode, We Talk About: Why your voice and presence create emotional connection  How Joshua accidentally discovered his dream career while escaping a broken air conditioner  Breathwork techniques to improve confidence, resonance, and vocal presence  Why human skills like empathy, listening, and influence are becoming more valuable in the age of AI Want more from Joshua?https://www.joshuaseth.com/https://www.linkedin.com/in/joshuaseth/Joshua Seth is an award-winning mentalist, keynote speaker, and corporate event emcee. He's the winner of the Magic Olympics and the star of the theatrical touring show Mind Magic LIVE. But he's best known as a celebrity voice actor who can be heard in over 100 TV shows and movies, including his starring roles as Tai in Digimon and Tetsuo in Akira. But his greatest role is as the father of his two teenage children.Anne Bonney is a keynote speaker and emcee who helps organizations lead through change by building resilience, emotional intelligence, and courageous communication.

Leadership development is not about checking boxes. It is about building the awareness, communication, trust, and consistency required to help people grow, perform, and feel safe enough to do meaningful work. LaTonya Wilkins brings a powerful conversation on what it really means to lead below the surface. From psychological safety and culture to coaching, delegation, community, and connection across differences, this master class challenges leaders to stop treating leadership like a static skillset and start looking at how leadership is actually experienced by the people they serve. Learn how to honestly rate your leadership by asking better questions: • How clear is your communication? • How do people experience you in meetings, emails, and difficult conversations? • Are you giving people the guardrails they need without making them too tight? • Are you creating hope, trust, compassion, and stability? • Are you developing people, or just expecting them to perform? • Are burnout, churn, poor delegation, and low trust signs of a deeper leadership problem? This conversation also explores why many leadership development programs fail because they rely on outdated models, performative culture work, and initiatives that were never truly embedded into the organization. Real culture cannot be reduced to perks, titles, slogans, or temporary programs. It has to show up in how leaders communicate, make decisions, build teams, manage change, and create belonging. LaTonya also brings a needed perspective on coaching and community in a noisy market where too many people sell quick fixes without doing the real work. Strong leadership, real coaching, and healthy culture are all relationship businesses. They require trust, self-awareness, accountability, and the right people around you at every stage. For executives, founders, HR leaders, coaches, consultants, people managers, and anyone responsible for leading others, this conversation is a reminder that real leadership still wins when it is rooted in trust, development, culture, coaching, and community. Beyond The Episode Gems: Learn More About Leading Below The Surface Book Buy LaTonya's Book, Leading Below The Surface Learn more about LaTonya's offerings for executive coaching ChangeCoaches.io Connect with LaTonya on LinkedIn Explore Change Coaches Relational Coach Training Buy Troy's Book, Strategize Up: The Blueprint To Scale Your Business StrategizeUpBook.com Discover All Podcasts On The HubSpot Podcast Network Get Free HubSpot Marketing Tools To Help You Grow Your Business Grow Your Business Faster Using HubSpot's CRM Platform Support The Podcast & Connect With Troy:  Rate & Review iDigress: iDigress.fm/Reviews Follow Troy's Socials @FindTroy: LinkedIn, Instagram, Threads, TikTok Subscribe to Troy's YouTube Channel For Strategy Videos & See Masterclass Episodes Need Growth Strategy, A Keynote Speaker, Or Want To Sponsor The Podcast? Go To FindTroy.com

Send us Fan MailWhat if your biggest marketing challenge isn't your strategy, your website, or even your content?What if it's a lack of clarity?In this episode of Imperfect Marketing, Kendra Corman sits down with Charlie Sells, founder of Clarity Over Everything, to explore how unclear messaging creates confusion for customers, frustration for teams, and inconsistency across your brand.Charlie shares his unique journey from ministry to marketing and explains why so many business owners get stuck trying to perfect their messaging before taking action. Together, they unpack the difference between clarity and certainty, why leaders often assume they're being clear when they aren't, and how businesses can stop relying on random acts of marketing and start making intentional decisions.You'll also hear practical advice on creating consistency across your website, emails, social media, and customer experience. Plus, Charlie explains why successful brands don't need more tactics. They need better alignment.Whether you're a solopreneur, small business owner, marketing leader, or someone trying to make sense of AI-generated content and marketing noise, this conversation will help you simplify your message and strengthen your brand.In This Episode You'll Learn:• Why clarity matters more than certainty in marketing and leadership• The common ways businesses unintentionally create confusion• How unclear messaging impacts customer trust and brand growth• Why consistency is one of the most powerful marketing tools available• How to identify and eliminate "random acts of marketing"• The role leadership plays in creating alignment across teams• A simple framework for making better branding and marketing decisionsAbout Charlie SellsCharlie Sells is the founder of Clarity Over Everything, where he helps businesses reduce confusion, improve positioning, and create messaging that connects with the right audience. Connect with CharlieWebsite: https://www.clarityovereverything.com/LinkedIn: linkedin.com/in/charlie-sellsBe sure to check the links in the show notes to connect with Charlie and learn more about his work. Looking to leverage AI? Want better results? Want to think about what you want to leverage?Check and see how I am using it for FREE on YouTube. From "Holy cow, it can do that?" to "Wait, how does this work again?" – I've got all your AI curiosities covered. It's the perfect after-podcast snack for your tech-hungry brain. Watch here

Leadership advisor and DEI expert Stacey Gordon returns to Leading Through Crisis to explain why diversity, equity, and inclusion should never be treated as a bolt-on "initiative," and why that mistake is exactly why so many companies have abandoned their DEI programs.  Stacey and host Céline Williams dig into why so many leaders struggle with flexibility and self-awareness, how communication breakdowns between managers and teams happen even when everyone has the best intentions, and why "inclusive leadership" is really just... good leadership.  They also unpack the biases quietly shaping hiring decisions, why leaders rarely get real feedback about how their teams actually experience them, and Stacey's free Leadership Reality Check quiz for anyone ready to find out the gap between how they think they lead and how their team sees them.  This conversation might just challenge how you think about communication, feedback, and what DEI actually means. — Stacey Gordon is a globally recognized keynote speaker, leadership advisor, and workplace culture strategist who helps organizations build inclusive, high-performing workplaces as they navigate today's evolving legal, social, and business landscape.  As the founder of Rework Work, Stacey partners with executive leaders, people managers, and HR and legal teams to strengthen talent systems, leadership capability, and workplace culture— relying on a foundation of legally sound, people-first approaches. Her work focuses on debiasing systems, developing inclusive leadership behaviors, and creating cultures of fairness, belonging, and accountability that benefit everyone.  Stacey is a frequent keynote speaker at HR, talent, and leadership conferences worldwide and has served as an adjunct professor at several universities. She is also a trusted voice in the broader business conversation, having provided subject matter expertise to Harvard Business Review, SHRM, Fast Company, Forbes, NPR, and BBC Radio.  She is the author of UNBIAS, a widely used resource for leaders globally, and the creator of the unconscious bias course on LinkedIn Learning, which was the #1 most-watched course on the platform in 2021, has been translated into multiple languages and has reached nearly two million learners worldwide. You can learn more about Stacey and her work and grab the Leadership Reality Check assessment at reworkwork.com. You can also find her on Substack (https://reworkwork.substack.com/), LinkedIn (Linkedin.com/in/staceygordon), and Instagram (@ReworkWork).  See also CDO Action coalition at https://cdoaction.com.

Send us Fan MailIf your manager supports you privately but will not advocate for you in the meetings that matter, you are not alone, and you are not imagining it. If your boss agrees with you in a one-on-one but goes silent in the room where decisions get made, the problem is usually not your idea. The problem is that private agreement and public advocacy are two different things, and this episode shows you how to close that gap.In this episode of Communicate to Lead, Kele Belton unpacks one of the most frustrating managing-up challenges women leaders face: when a manager agrees with you behind closed doors but does not back you in public. You will learn why this usually reflects a risk calculation instead of a verdict on your idea, how to identify the type of non-backing you are dealing with, and how to use what Kele calls the **conversion conversation** to turn private agreement into visible advocacy.What You Will LearnWhy your manager's silence in a leadership meeting is usually not a judgment on your idea.The three types of non-backing: the risk-averse ally, the passive agreer, and the ownership vacuum.How to use the conversion conversation to name the gap without sounding accusatory.How to create an advocacy brief that equips your manager to champion your idea in rooms you are not in.How to tell the difference between a fixable advocacy gap and a pattern that requires you to widen your circle of champions.Your Action StepYour action step this week comes in two versions:If you are in a live version of this situation, schedule the conversion conversation. Hear their account of the room first, name the gap without accusation, ask what would have made it easier to champion your idea, and respond to what you learn.If you are not in a live version of this situation, build the habit before you need it. The next time your manager agrees with something you want carried forward, send a short advocacy brief within a day: the two-sentence version of your recommendation, the strongest objection with its answer, and the specific ask.Common Questions About Manager AdvocacyWhy does my manager agree with me in private but stay silent in meetings?Because private agreement and public backing are two different transactions. In private, your manager is deciding whether your idea makes sense. In public, they are deciding whether backing it is worth the political cost.How do I get my manager to advocate for me in meetings I am not in?Start by equipping them. Send a short advocacy brief that includes your recommendation, the toughest likely objection, the response to that objection, and the specific decision you want made.How do I talk to my manager about not supporting me without damaging the relationship?Open with curiosity, not accusation. Hear their account first, then name the gap between private alignment and public advocacy as something you want to close together.What should I do if my manager repeatedly fails to back me?Look for the difference between a gap and a pattern. If nothing changes after direct conversations and clearer support materials, you may need to widen your circle of sponsors and champions instead of relying on one person.The Conversion Conversation TemplateHere is the full conversation from the episode, adapted into a clean show-notes format.Step 1: Hear their account first“I want to talk about [the proposal or idea]. In our one-on-one, you were behind it, and that meant a lot. My understanding is that it came up in [the meeting] and didn't move forward. I wasn't in that room, so before anything else, I'd love to hear from you how it actually landed.”Step 2: Name the gap without accusation“That helps, thank you. Here's what I'm noticing. There's a distance between how we align in private and how that alignment shows up in the rooms that decide things, and I'd like to close it.”Step 3: Ask the diagnostic question“When it came up in that room, what would have made it easier to champion?”Step 4: Respond to what you heardIf you hear an ownership vacuum, send an advocacy brief. If you hear risk aversion, lower the cost of backing you. If you hear passive agreement, ask for a specific commitment the next time the idea comes up.Related QuestionsWhat is the difference between a mentor and a sponsor at work?How do I build visibility with senior leaders beyond my direct manager?How do I follow up after my idea gets shut down in a meeting?How do I deal with a manager who stays silent or takes credit for my work?How do women leaders build champions and advocates at work?About Your HostKele Belton is a communication and leadership facilitator, coach, and consultant who helps high-performing women in middle and senior management build the communication and leadership strategies that get them recognized, sponsored, and promoted.Connect with Kele:LinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.comBook a Leadership Strategy Call (30 minutes, complimentary): https://calendly.com/kele-thetailoredapproach/leadership-strategy-call

Directness is prized in some organizations and penalized in others. But the gap between direct and rude isn't personality. It's a choice. In this episode, Jill Griffin breaks down: What actually happens when communication gets misreadHow to calibrate if you've been told you're too directLearn to separate content from deliveryWhat to do if someone's communication style is triggering you Support the showJill Griffin, is a leadership strategist, executive coach, and host of The Career Refresh. She works with senior leaders to navigate complexity, strengthen teams, and lead with greater clarity and intention.With 20+ years of experience at companies like Coca-Cola, Microsoft, Hilton, and Martha Stewart, Jill brings a practical, real-world lens to leadership, decision-making, and career strategy. Visit GriffinMethod.com to learn more about working together:The Next Era Leader An 8-week cohort for women leaders ready to expand their capacity and lead through complexity with clarity and intentionExecutive Coaching & Leadership Advisory 1:1 strategic partnership for leaders navigating growth, transition, and what's nextConnect with Jill for Leadership Development for Organizations and Speaking & WorkshopsInstagram: @JillGriffinOffical

Jeff Dudan's free digital copy of his book What if the FBI's playbook for recruiting spies is actually the ultimate guide to building trust, closing deals, and leading people? In this episode, Jeff Dudan sits down with Robin Dreeke - former FBI behavioral expert and head of the Bureau's elite Behavioral Analysis Program - to break down the exact communication frameworks Robin developed over 22 years working in counterintelligence and spy recruitment. Robin shares his Four Keys of Communication from his book Unbreakable Alliances, explains why inspiration is more powerful than influence or persuasion, and reveals how game theory - starting with kindness - is the most effective negotiation strategy in the world. You'll also learn why resentment is the single most reliable signal that a relationship is failing, how to use 'what' questions to defuse defensiveness, and why pushing someone away in a negotiation is sometimes the fastest way to get them to say yes. Whether you're navigating a merger, managing a team, building a sales process, or just trying to connect more deeply with the people in your life, this conversation delivers a complete operating system for human relationships. Topics covered: • The Four Keys of Communication for building unbreakable alliances • Why manipulation fails and inspiration wins • Game theory: the tit-for-tat strategy that cooperation science proves works • How FBI spy recruiters build trust with hostile targets • The resentment test for healthy vs. unhealthy relationships • Why asking 'what' questions beats 'why' questions in negotiations • The neuroscience of trust: serotonin, oxytocin, dopamine, and endorphins • How to build a personal brand as a problem solver and lighthouse • True crime behavioral analysis and what broken decision-making looks like • Career advice from a behavioral expert for aspiring leaders Homefront Brands: https://www.homefrontbrands.com  Jeff Dudan: https://www.jeffdudan.com Guest: Robin Dreeke Guest YouTube Guest Website: https://www.robindreeke.com/  Guest Socials: https://www.linkedin.com/in/rdreeke/  #FBI #NegotiationTips #LeadershipDevelopment #UnbreakableAlliances #RobinDreeke #CommunicationSkills #BuildingTrust #GameTheory #BehavioralScience #SalesStrategy Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Send us Fan MailIn this episode, James (Jim) Lukaszewski joins host Jason Mudd to discuss how to influence leaders through trust, candor, and strategic communication.Tune in to learn more!Meet our guest:Our guest is James (Jim) Lukaszewski, president and CEO of The Lukaszewski Group. Jim has advised business leaders through crises and high-stakes situations for more than five decades. He shares practical strategies for becoming the trusted strategic advisor leaders rely on when making important decisions.Five things you'll learn from this episode:1. Why trusted advisors begin by understanding leadership challenges before communication challenges 2. How candor helps build credibility with executives 3. The Three-Minute Drill for presenting strategic recommendations 4. Why offering options instead of conclusions leads to better leadership decisions5. How studying leadership helps communicators become more influential advisors Quotables“All problems are management and organizational problems before they are any other kind of problem.” — Jim Lukaszewski“You have to start where the person you're advising is, not where you think the solution is.” — Jim Lukaszewski“Management happens in real time.” — Jim Lukaszewski“Anybody who can offer three perspectives or useful concepts about any problem the boss is facing is a valuable person.” — Jim Lukaszewski“Your highest and best use … is being a trusted advisor to leadership.” — Jason MuddIf you enjoyed this episode, please take a moment to share it with a colleague or friend. You may also support us through Buy Me a Coffee or by leaving us a quick podcast review.Guest's contact info and resources:James Lukaszewski on LinkedInJames E. Lukaszewski on YouTubeE911 websiteCrisisguru.aiPre-order the “Influencing Leaders” bookPre-order Jim's new book.Email a copy of your receipt to jel@e911.com with the subject line "TOP." Follow Jim on LinkedIn.Subscribe to Jim's newsletter.When the book is released in August, you'll receive the handbook by email.Additional Resources:Does PR play an active role in your strategic planning? Learn how to make it easier to reach your goalsDefining leadership in corporate communicationsAxia's crisis PR serviceListen to more episodes of the On Top of PR with Jason Mudd podcast.Find out more about Axia Public Relations.If you like this episode, you're going to love this:How to be a trusted adviser with Del GallowayWhen a crisis hits, say this or stay silentRecorded: July, 2026Support the showOn Top of PR is produced by Axia Public Relations, named by Forbes as one of America's Best PR Agencies. Axia is an expert PR firm for national brands.On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.

Communication isn't just a leadership skill - it's leadership itself. In this episode, I sit down with Dr. Erina Reddan, a former foreign correspondent, award-winning journalist, and communication coach, to explore why great leaders don't just share information - they create meaning. We unpack the power of storytelling, why our brains are wired to connect through stories, how to communicate with both logical and emotional clarity, and why every conversation should begin with the problem before jumping to the solution. Erina also shares powerful lessons from reporting in crisis zones, revealing how leaders can stay human under pressure, take the heat out of difficult conversations, and navigate uncertainty with confidence. One of my favourite takeaways: AI is a tool, don't let it be you! About Erina Reddan Dr Erina Reddan is a Walkley Award-winning (which is Australia's equivalent to the Pulitzer prize if you need this) former foreign correspondent, television and radio presenter, author, and communication coach who has built a career at the intersection of storytelling, leadership, and impact. With a PhD in story-telling and a background in crisis communication, Erina focuses on the power of story, leadership in uncertain times, building resilience, and how communication can shift culture and transform outcomes. Her unique blend of real-world experience, from the frontlines of global reporting to the boardrooms of Australia's most influential organisations means she equips you with practical tools and powerful insights to communicate with clarity, lead with confidence, and become more impactful as coaches and leaders. Connect with Erina:LinkedIn: https://www.linkedin.com/in/dr-erina-reddan-b327034/ Website: https://www.redriver.net.au/

Jeff Dudan's free digital copy of his book What if the FBI's playbook for recruiting spies is actually the ultimate guide to building trust, closing deals, and leading people? In this episode, Jeff Dudan sits down with Robin Dreeke - former FBI behavioral expert and head of the Bureau's elite Behavioral Analysis Program - to break down the exact communication frameworks Robin developed over 22 years working in counterintelligence and spy recruitment. Robin shares his Four Keys of Communication from his book Unbreakable Alliances, explains why inspiration is more powerful than influence or persuasion, and reveals how game theory - starting with kindness - is the most effective negotiation strategy in the world. You'll also learn why resentment is the single most reliable signal that a relationship is failing, how to use 'what' questions to defuse defensiveness, and why pushing someone away in a negotiation is sometimes the fastest way to get them to say yes. Whether you're navigating a merger, managing a team, building a sales process, or just trying to connect more deeply with the people in your life, this conversation delivers a complete operating system for human relationships. Topics covered: • The Four Keys of Communication for building unbreakable alliances • Why manipulation fails and inspiration wins • Game theory: the tit-for-tat strategy that cooperation science proves works • How FBI spy recruiters build trust with hostile targets • The resentment test for healthy vs. unhealthy relationships • Why asking 'what' questions beats 'why' questions in negotiations • The neuroscience of trust: serotonin, oxytocin, dopamine, and endorphins • How to build a personal brand as a problem solver and lighthouse • True crime behavioral analysis and what broken decision-making looks like • Career advice from a behavioral expert for aspiring leaders Homefront Brands: https://www.homefrontbrands.com  Jeff Dudan: https://www.jeffdudan.com Guest: Robin Dreeke Guest YouTube Guest Website: https://www.robindreeke.com/  Guest Socials: https://www.linkedin.com/in/rdreeke/  #FBI #NegotiationTips #LeadershipDevelopment #UnbreakableAlliances #RobinDreeke #CommunicationSkills #BuildingTrust #GameTheory #BehavioralScience #SalesStrategy Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

"You want to own the message and your narrative."Strong communication is about more than delivering a message—it's about building trust over time. As Zoom's Chief Marketing Officer, Kim Storin has helped shape communication at one of the world's most recognizable brands, balancing empathy, transparency, and consistency in an era of rapid technological change. In this episode of Think Fast, Talk Smart, Storin joins Matt Abrahams to discuss how leaders can communicate with authenticity, navigate crises with clarity, and build cultures rooted in transparency. They explore the art and science of shaping perception, maintaining connection in hybrid workplaces, and creating messages that solve problems—not just capture attention.Key Takeaways:Lead with authenticity and transparency. Clear, honest communication builds trust—especially during periods of change or crisis.Own your narrative. Consistent messaging and a clear story shape how others understand your brand, team, or ideas.Activity:Before your next team update or difficult conversation, ask yourself: "What information can I share that will build trust?" Include one additional point of context or reasoning that helps your audience better understand the decision.Printable Expanded Takeaways & ActivitiesEpisode Reference Links:Kim StorinEp.82 It's Not About You: Why Effective Communicators Put Others FirstConnect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:37) - Leading Through a Global Crisis (03:36) - Changing Brand Perception (06:50) - Building Culture at Scale (09:00) - Virtual Communication Gains & Losses (11:24) - Creating Meaningful Moments (12:34) - Communicating Through Difficulty (16:03) - The Final Three Questions (21:33) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Most Work Platforms Help People Communicate.  Some help you organize, but Zoom turns conversations into outcomes. Try Zoom Mate today

What do Donald Trump, Christopher Walken, Morgan Freeman, speech therapy, and persuasion have in common? Apparently… everything.This week, Anne sits down with Emmy-nominated emcee, comedian, speaker, impressionist, and all-around character John Di Domenico (https://beacons.ai/thejohnnydshow) for a conversation that starts with celebrity impressions and unexpectedly turns into a fascinating deep dive into the power of the human voice. John shares how overcoming a severe childhood speech impediment led him to develop an incredible understanding of voice, cadence, pacing, and influence, and why most of us are leaving a huge amount of our vocal potential untapped.Whether you're a speaker, salesperson, leader, podcaster, or just a human who talks to other humans, this episode will change the way you think about the sound of your own voice.In This Episode, we Talk About: How speech therapy turned John into a master impressionist  The surprising connection between voice, trust, and influence Why hearing your recorded voice makes you cringe...and why you should absolutely do it anyway  Simple ways to improve your presence, communication, and impact  How Morgan Freeman intentionally developed that legendary voice  Hi Alex Baldwin impression https://www.dailymotion.com/video/x1cqbz6Want more from John?John Di Domenico Social Media Card: https://beacons.ai/thejohnnydshowWebsite: thejohnnydshow.comInstagram: @thejohnnydshow LinkedIn: https://www.linkedin.com/in/johndidomenico/FB: www.facebook.com/johndidomenicocomedy/Youtube: www.youtube.com/@thejohnnydshow1TikTok: thejohnnydshowCameo: https://www.cameo.com/thejohnnydshowEmmy Nominated, Award-Winning, Actor, Writer, Comedian & Impressionist. John started performing voices at five years old & went on to overcome a severe speech impediment. He voices many celebrities and is now best known for his Live, TV, Film and Vocal appearances across all platforms. As a speaker, John Di Domenico captivates audiences with a unique and engaging blend of entertainment and insightful commentary.  John hosts and emcees corporate meetings in the US and internationally for Fortune 500 companies. He has 6.1 million TikTok followers, 25 million YouTube views and 50k Facebook Followers.Anne Bonney is a keynote speaker and emcee who helps organizations lead through change by building resilience, emotional intelligence, and courageous communication.

Send us Fan MailYou took the time off. It was yours to take. A vacation, a holiday weekend, a few days you genuinely needed. But it is your first morning back, and before you have even read a single message, you feel your shoulders tighten. The unread count is sitting there. And already, before you know anything about what is actually waiting for you, the apology is forming in your head.“So sorry for the delay.” “Apologies for being out.” “Sorry, just catching up now.”You have not done anything wrong. So why does returning to work after time off so often start with an apology for having taken it?Here is what most women leaders miss: the way you come back sets the tone for how your entire absence gets read. And you have far more control over that than you think.In this Monday Momentum episode of Communicate to Lead, Kele Belton unpacks the quiet habit that undermines women leaders the moment they return to work after time off: leading the re-entry with an apology instead of authority. She reveals what that apology is really buying you, why the habit of over-apologizing at work is so hard to break, and the small language shift that changes how your absence gets read.What You Will LearnWhy opening your first day back with an apology quietly frames your time off as a cost others had to absorb, and what that signals to leadership.The hidden reason the over-apologizing habit is so hard to break, and the permission you need to finally let it go.A specific language shift you can use the next time you return to work after time off, moving from apology to orientation so you come back sounding like a leader in command of what happens next.Your Action StepThe next time you return to work after time away, even a single day, notice the urge to apologize before you act on it. Catch one message you were about to open with “sorry” and rewrite it to open with your focus instead. One message. One shift. Then notice how differently you feel hitting send.AI Prompt (Copy-Paste Ready)Use this prompt to prepare for your first day back from time away. Paste it into your preferred AI assistant and answer the questions as they come.I'm a [role] in [industry]. I am returning to work after [time away, for example a holiday weekend or a vacation], and I have messages and conversations waiting for me. Help me come back sounding like a leader, not someone apologizing for having been gone.Ask me 3 questions:What am I actually walking back into, and what is waiting that needs my attention first?What am I tempted to apologize for, and is an apology genuinely warranted or just a habit?What do I want the people I work with to understand about my focus now that I am back?Then write:Two or three opening lines I can use on my first day back that communicate from a place of ownership and direction rather than apology.Constraints:Use a forward-facing toneNo apologetic language, no “sorry,” no framing my time away as an inconvenience to othersEach line should orient the reader to what I am prioritizing now that I am backMust sound like a leader managing a transition, not someone making up for lost timeAvoid softening language like “just,” “a little,” “finally,” or “I know I have been gone”The lines should feel grounded and self-assured when read out loudExample (output style)“I'm back and getting oriented. Here is what I am prioritizing first, and I will follow up on everything else by the end of the week.”Ready to Go Deeper?If you are ready to stop navigating your leadership growth alone, or you want help thinking through your specific situation, book a complimentary Leadership Strategy Call with Kele. We will talk through where you are, where you want to go, and what it will take to get there.Book your Leadership Strategy Call HEREAbout Your HostKele Belton is a communication and leadership trainer who specializes in helping women leaders develop confidence and impact through strategic communication and practical leadership frameworks.Connect with KeleLinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.com

Send us Fan MailYou have prepared for the meeting. You know the material. You have the results to back you up. And still, when you walk out of the room, you can feel that your voice did not carry the weight your expertise deserves. That gap between what you know you are capable of and how your crucial conversations actually land is what this episode is about. Kele Belton walks through why brilliant women with undeniable results still find their most important conversations falling flat, and gives you the exact strategic fixes that turn every crucial conversation into an opportunity to lead.In this episode of Communicate to Lead, Kele Belton unpacks one of the most persistent challenges she sees in her coaching work: high-performing women whose crucial conversations do not land with the impact their expertise deserves. She reveals the 5 ways authority dilution quietly shows up (even when you are prepared and competent), walks through her Leadership Impact Framework for turning every conversation into an influence opportunity, and hands you specific language shifts you can use in your very next crucial conversation. This episode originally aired in September 2025 and quickly became one of the most downloaded episodes of the show. Kele is bringing it back because these strategies are more relevant now than they have ever been.A note from Kele: This conversation is being re-released because crucial conversations remain the number one reason organizations bring me in to train and coach their leaders. We were never taught how to have these conversations well. We avoid them, we rush them, or we leave them feeling unheard. And we are living in a moment where these conversations matter more than ever. If you have not heard this one yet, or if it has been a while, it is worth your time today.What You Will Learn:The 5 subtle ways authority dilution shows up in your speech even when you are fully prepared and technically right, and how to spot each one in real time.The Leadership Impact Framework that turns every crucial conversation from a performance you have to survive into an opportunity to lead.The 3 foundational pillars of high-impact communication that command respect without requiring you to raise your voice or change your personality.Strategic language shifts you can implement in your very next difficult conversation, including the exact phrases to replace the ones quietly costing you credibility.The mindset shift that moves you from proving your worth in every meeting to embodying the authority you already have.Why crucial conversations feel so hard for high-performing women specifically, and what to do about it that does not require becoming someone you are not.Your Action Step:Take one step this week to apply this material in a real conversation: Identify one upcoming crucial conversation on your calendar. It might be a performance discussion, a negotiation, or a pushback you have been avoiding.Before the conversation, choose one of the strategic language shifts from this episode and decide exactly where you will use it. One shift, one moment, on purpose.Afterward, reflect on what changed in the exchange when you used the shift. Notice what shifted in you as much as what shifted in the room.Frequently Asked Questions:What is a crucial conversation, and why do they matter for women leaders?A crucial conversation is any high-stakes exchange where opinions differ, emotions run strong, and the outcome matters. Performance discussions, salary negotiations, disagreements with senior leadership, and boundary-setting all qualify. For women leaders, these conversations carry extra weight because the way they are handled often determines whether your competence is fully seen and whether you are trusted with the next opportunity. Getting them right is one of the highest-leverage skills you can build.Why do my important conversations at work fall flat even when I am prepared?Preparation is necessary but not sufficient. Most high-performing women lose ground in crucial conversations not because they lack the material, but because of authority dilution: small, often unconscious speech patterns that quietly undercut how your message lands. Softeners, over-explanation, and language that asks the room to validate you before you have finished your point all drain authority, even when the underlying content is strong. Fixing the dilution changes how the same message is received.How can I command respect in a meeting without seeming aggressive?Commanding respect is not about volume or dominance. It is about the alignment of your words, your voice, and your body, and about removing the language that undercuts you before it reaches the other person. When you speak with clear language, grounded pace, and settled body language, the room reads authority without you having to perform it. Warmth and authority are not opposites. They coexist in every leader who commands genuine respect.What is the mindset shift that changes how crucial conversations land?The shift moves you from proving your worth to embodying your authority. When you walk into a conversation trying to prove you belong there, the room hears the effort of proving. When you walk in from the assumption that you already belong, the room hears the assumption. Both are conveyed by tone, pace, and language, not by content. The mindset shift is the foundation. The language shifts are what carry it into the room.Related Questions:How do you handle difficult conversations with your boss?What are the biggest communication mistakes women make in meetings?How do you speak with authority as a woman in leadership?How do you push back on a decision without damaging the relationship?What language should you avoid in high-stakes conversations at work?About Your Host:Kele Belton is a communication and leadership facilitator, coach, and consultant who helps high-performing women in middle management build the communication and leadership strategies that get them recognized, sponsored, and promoted.Connect with Kele:LinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.comBook a Leadership Strategy Call (30 minutes, complimentary): https://calendly.com/kele-thetailoredapproach/leadership-strategy-call

What if training your employees and leaders together was the fastest path to better performance and results? In this episode of the Build a Vibrant Culture Podcast, Nicole Greer sits down with manufacturing leader and executive coach Luca Romano to discuss how training with Nicole and using the TILT assessment and SHINE Methodology gave him a structure for developing his team without making it personal or emotional.This conversation dives into key topics such as work culture, leadership, business strategy, team communication, and effective management practices, including how SHINE and TILT worked alongside EOS and Traction to help Luca's team increase on-time delivery from 51 percent to 91 percent in under two years.In this episode, you'll learn:How to train employees and leaders to improve performance and resultsHow the TILT assessment gives teams a shared language for behavior changeHow the SHINE methodology builds self-assessment into everyday leadershipWhat most leaders get wrong about training time and team developmentThis episode is for leaders, managers, business owners, and professionals who want to improve communication, strengthen organizational culture, and grow in their careers.Learn more about Vibrant Culture & how Nicole Greer can help your team succeed (like she did with Luca)

Why Your Team Stops Telling You the Truth As companies grow, leaders often face an invisible challenge: they hear less of what's really happening. This isn't because employees are dishonest. It's because people naturally filter information when speaking to someone who holds authority over their career, compensation, and future opportunities. In this episode, Allison explores: How growth changes a leader's information environment Why teams begin filtering information The role power plays in workplace communication How leadership blind spots are created Why people stop raising concerns The hidden cost of operating on incomplete information Why asking for honesty isn't enough How to create psychological safety inside organizations The importance of trusted peers outside your business Key Question: When your team gives you an update, do you believe you're getting the full picture? If not, what have you done to make honesty truly safe? Resources: Think First: Stop Being the Bottleneck, Start Building Thinkers Deliberate Directions Leadership Development & Executive Coaching Think First

“Communication is the number one way to remove friction.”If communication is the key to connection, then removing friction is what makes every interaction work. According to Vanessa Van Edwards, the most effective communicators aren't just skilled with words—they know how to align their gestures, body language, and presence to make others feel at ease. A behavioral researcher and bestselling author of Captivate and Cues, Van Edwards studies the subtle signals that shape how we are perceived. In this episode of Think Fast, Talk Smart, she joins Matt Abrahams to explore the hidden factors that influence communication, from purposeful gestures and expressive body language to the words, images, and visual cues that build trust and credibility.Takeaways:Great communication goes beyond words. Gestures, facial expressions, visual cues, and even the language we use in emails and meetings can either create friction or build trust, clarity, and connection.Focus on the other person, not yourself. By applying the Platinum Rule—treating others as they want to be treated—and intentionally putting people at ease, communicators can foster stronger relationships, deeper conversations, and greater influence.Activity:Practice the Platinum Rule. Before your next important conversation, meeting, or email, take one minute to answer: “What does this person need from me right now?” Then tailor your communication to their priorities, concerns, and preferred style—not your own. Afterward, reflect on how that shift changed the quality of the interaction.Printable PDF of Takeaways & ActivityEpisode Reference Links:Vanessa Van EdwardsVanessa's Books: Cues / CaptivateEp.137 When Words Aren't Enough: How to Excel at Nonverbal Communication Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:01) - The Importance of Strategic Communication (01:45) - The Power of Gestures (04:10) - A Readiness Check for Speakers (05:56) - Over-Signaling vs. Under-Signaling (08:18) - Dangerous Words in Communication (12:27) - Imagery Cues & First Impressions (15:03) - Virtual Backgrounds Matter (17:33) - The Platinum Rule (19:01) - The Final Three Questions (23:59) - Conclusion

Send us Fan MailHow do you bring up something difficult at work without sounding confrontational, defensive, or like you are picking a fight?That is the challenge many women leaders face when they need to address a peer, manager, team member, or stakeholder about something that is not working. For example:Maybe it is a peer who keeps interrupting you in meetings.Maybe it is a manager who keeps changing priorities without explaining why.Maybe it is a team member who is missing deadlines, and you are not sure whether it is a workload issue or something else.You know the conversation matters, but every opening line you draft sounds too sharp, too heavy, or too risky.In this Monday Momentum episode of Communicate to Lead, Kele Belton closes out the five-part June series on the difficult conversations women leaders walk into, braced for a fight. This final episode reveals why a positioned statement often triggers the defensiveness you were trying to avoid, and how leading with a genuine question changes what the other person is willing to think, share, and resolve with you.What You'll LearnWhy building a case before a hard conversation often backfires.The difference between a positioned statement and a genuine question.A practical opening question you can use the next time you need to address something difficult at work.How to open a conversation in a way that lowers defensiveness and increases the chance of a productive response.Who This Is ForThis episode is for women leaders, managers, and high-performing professionals who want to handle hard conversations at work with more confidence, clarity, and executive presence.Your Action StepThink of one conversation you have been putting off. Rewrite your opening sentence as a genuine question instead of a statement. Then have the conversation this week and notice what you learn that you would not have heard if you had led with your position.The Full June SeriesThis episode closes out a five-part series on reframing the difficult conversations women leaders walk into, braced for a fight. Listen to the full arc:Episode 173: When Disagreement Is Actually AlignmentEpisode 175: How to Stop Defending Your Decisions at WorkEpisode 177: How to Talk to Your Manager About Your WorkloadEpisode 178: How to Respond When a Request Does Not Fit Your PrioritiesAI PromptUse this prompt to prepare for a conversation where you need to address something difficult with another person. Paste it into your preferred AI assistant and answer the questions as they come.I'm a [role] in [industry]. I need to address something with my [peer, manager, team member, stakeholder]. Help me prepare a genuine opening question that invites the other person to share their perspective before I share mine.Ask me 3 questions:What have I observed, when did it happen, and why does it matter?What assumption am I making about what was going on for the other person?What would I genuinely want to learn before I decide how to respond?Then write:One genuine question I can use to open the conversation that invites the other person to share their perspective before I share mine.Constraints:Forward-facing toneNo language that signals confrontation, judgment, or a hidden agendaThe question must be genuinely curious, not a setup for a statement I'm planning to makeMust carry the same weight as “Help me understand what was happening when X came up. I want to make sure I'm reading it right.”Must sound like a leader who is genuinely open to learning something new, not someone who has already decided what happenedAvoid softening language like “just,” “a little,” “maybe,” “I was thinking,” “I wanted to mention,” or “I'm sorry”Must invite a real answer, not a yes-or-no reactionExample output style:“Help me understand what was happening when X came up. I want to make sure I'm reading it right.”Common Questions About Hard Conversations at Work1. How do I start a hard conversation at work without sounding confrontational?Start with a genuine question instead of a positioned statement. A real question lowers defensiveness and makes it easier for the other person to share useful information.2. What should I say when I need to address a problem with a coworker or manager?Lead with curiosity about what happened, not certainty about your interpretation. That keeps the conversation open and gives you more information before you decide how to respond.3. Why do hard conversations go badly so quickly?They often go sideways because the opening sounds like a case, a judgment, or a conclusion instead of an invitation to think together.Ready to Go Deeper?If the conversation you are facing carries career risk, or you want help thinking through your specific situation, book a complimentary Leadership Strategy Call with Kele. You will talk through where you are, where you want to go, and what it will take to get there.About Your HostKele Belton is a communication and leadership trainer who specializes in helping women leaders develop confidence and impact through strategic communication and practical leadership frameworks.Connect with KeleLinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.com/

Effective leadership communication isn’t just about delivering information. It’s about creating connection, inspiring action, and ensuring people remember what matters long after the conversation ends. On the latest episode of The Leadership Habit Podcast, host Jenn DeWall speaks with communications expert Andy Freed. Andy shares his insights from an unexpected source of leadership inspiration: Bruce Springsteen. Andy draws from more than 95 Springsteen concerts and decades of leadership experience. Through this lens, he shares how great leaders can communicate with greater purpose, prepare more intentionally, and create lasting impact through every interaction. Meet Andy Freed, Author and Chairman of Virtual Inc. Andy Freed is Chairman of Virtual Inc., where he has spent more than three decades helping organizations navigate growth, change, and strategic communication. Throughout his career, he has worked with global organizations like Microsoft, Google, and Meta. He also helps leaders become more intentional communicators.  His newest book, How to Lead Like a Boss, explores leadership communication in an unconventional way. It looks at the habits and behaviors that made Bruce Springsteen a respected performer and leader. While the setting may be a concert stage rather than a boardroom, the leadership lessons translate directly to today’s workplace. Great Leadership Communication Starts with Intention One of Andy’s most important messages is that effective communication begins long before a meeting starts. Rather than simply creating slides or gathering updates, leaders should first ask themselves three questions: What do I want people to think? How do I want them to feel? What do I want them to do? This simple framework shifts communication from information sharing to intentional leadership. Whether you’re announcing organizational change, leading a team meeting, or having a one-on-one conversation, understanding the desired outcome before speaking dramatically improves clarity and impact. Preparation Is a Leadership Skill Bruce Springsteen doesn’t walk onto the stage and hope for the best. Before every concert, he carefully builds a set list that creates an emotional journey for the audience. Every song has a purpose. Every transition is intentional. Leaders should prepare the same way. Instead of opening yesterday’s PowerPoint presentation and making minor edits, Andy encourages leaders to think first about the experience they want their audience to have. Preparation isn’t about creating more slides. It’s about creating a message people will remember. If They Can’t Repeat the Message, It Didn’t Land One of the most memorable ideas from the conversation is that communication isn’t measured by how many times you’ve delivered a message. It’s measured by whether your audience can repeat it back to you. Leaders often become frustrated after explaining something once or twice, assuming everyone understands. In reality, people frequently need to hear important messages multiple times before they truly retain them. Instead of asking, “How many times have I said this?” leaders should ask: “Can my team say it back to me?” That shift in perspective can transform the way leaders communicate organizational priorities, strategic initiatives, and change. Leadership Is Always a Performance Leadership doesn’t end when the presentation is over. Andy explains that leaders are constantly communicating through their behavior, energy, and presence, even when they aren’t speaking. Employees notice whether leaders are engaged during meetings. They notice body language, enthusiasm, and consistency. Your energy sets the tone for everyone around you. The most effective leaders recognize that every interaction communicates something, whether intentional or not. Never Underestimate the Power of Appreciation At the end of every Bruce Springsteen concert, he personally thanks each member of the E Street Band before leaving the stage. For just a few seconds, every musician receives their full attention and appreciation. That simple ritual offers an important reminder for leaders. Recognition doesn’t have to be elaborate to be meaningful. Consistently acknowledging effort, celebrating contributions, and expressing genuine appreciation helps people feel valued. Those small moments often leave a lasting impression. As Andy notes, one of our deepest human needs is simply to feel appreciated. Leadership Communication Creates Lasting Influence Strong leadership communication isn’t about being the loudest voice in the room. It’s about preparing with intention, connecting with people, reinforcing important messages, and creating experiences employees remember. Whether you’re leading organizational change, facilitating a meeting, or simply thanking someone for their contribution, every interaction shapes trust and influence. The best communicators understand that leadership isn’t measured by what they say. It’s measured by what others hear, remember, and ultimately do. Where to Find More From Andy Freed To learn more about Andy Freed, his leadership philosophy, and his book How to Lead Like a Boss, visit andyfreed.com. There you’ll find additional resources on leadership communication, speaking, and practical strategies for becoming a more intentional leader. Develop Leadership Communication Skills with Crestcom Leadership communication is one of the most important skills leaders can develop, yet it’s also one of the most challenging to master. From communicating change to building trust and influencing performance, effective communication shapes every aspect of leadership. At Crestcom, communication isn’t treated as a standalone topic. It’s integrated throughout our leadership development programs, providing leaders with practical tools they can apply immediately in conversations, meetings, coaching sessions, and organizational change initiatives. Listen to the full episode of The Leadership Habit Podcast for even more insights from Andy Freed, and discover how intentional communication can strengthen your leadership influence every day. The post Leadership Communication and The Boss with Andy Freed appeared first on Crestcom International.

Celebrating 300 episodes with listener questions from around the world. In this special 300th episode of Think Fast, Talk Smart, host Matt Abrahams celebrates a major milestone with a live Ask Matt Anything session featuring questions from listeners around the world—and a few from the team behind the show. He introduces a new communication framework, PREP (Point, Reason, Example, Point), before tackling topics ranging from word recall and public speaking nerves to storytelling, AI's impact on communication, giving difficult feedback, and using gestures more effectively. Along the way, he shares practical strategies, favorite communication techniques, and lessons learned from 300 episodes dedicated to helping people communicate with confidence, clarity, and connection.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Ep.250 How to Navigate Conflict: Tools For Productive Communication Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (01:13) - PREP Framework (04:13) - Improving Word Recall (07:10) - Public Speaking Nerves (11:35) - Concise vs. Detailed Communication (13:39) - AI & Communication Skills (16:12) - Storytelling Fundamentals (18:51) - Lingo vs. Jargon (20:22) - Difficult Feedback Conversations (22:36) - The Power of Paraphrasing (25:07) - Effective Gestures (29:28) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Upwork is a one-stop platform to find, hire, and pay expert freelancers. Visit upwork.com right now and post your job for free. 

Send us Fan MailWhy People Don't Decide: The Science of Ethical Persuasion with Patrick Van Der BurghtHave you ever presented a great idea, made a compelling offer, or shared a logical argument only to hear... nothing?Many people assume a lack of action means someone said "no." But what if they simply didn't make a decision?In this episode of Imperfect Marketing, Kendra Corman welcomes back persuasion expert Patrick Van Der Burght to explore the science behind how people actually make decisions and why understanding that process can dramatically improve your communication, marketing, sales, leadership, and business results.Patrick is a Founding Member of the Cialdini Institute, a Cialdini Certified Trainer and Coach, business partner of Dr. Robert Cialdini, and author of How to Hear Yes More Often. Drawing on decades of research and real-world experience, he explains why most decisions are made intuitively rather than logically and how businesses can ethically influence outcomes without manipulation.Together, Kendra and Patrick discuss:• The difference between System 1 and System 2 thinking• Why logical arguments alone often fail to persuade• The hidden cost of customer indecision• The Seven Universal Principles of Persuasion• Practical ways to apply persuasion in presentations, marketing, sales, and leadership• How reciprocity, social proof, authority, liking, unity, consistency, and scarcity influence behavior• Why ethical persuasion builds long-term trust and loyalty• Common mistakes businesses make when trying to influence decisions• How to communicate value without sounding pushy• The dangers of manufactured scarcity and misleading marketing tacticsOne of the biggest takeaways from this conversation is that influence isn't about convincing people to do something they don't want to do. It's about understanding how people naturally make decisions and communicating in ways that help them confidently move forward when your solution aligns with their needs.Whether you're a business owner, marketer, salesperson, leader, speaker, or entrepreneur, this episode offers practical insights you can start applying immediately.Be sure to listen to Patrick's previous appearance on Imperfect Marketing (Episode 337) for even more examples and strategies from the world of ethical persuasion.Connect with Patrick Van Der BurghtPatrick Van Der Burght is a Founding Member of the Cialdini Institute, Cialdini Certified Trainer and Coach, and author of How to Hear Yes More Often. Since 2000, he has helped organizations and professionals apply the science of ethical persuasion to improve communication, influence, leadership, and business performance.Website: https://ethicalpersuasion.com.au/LinkedIn: https://www.linkedin.com/in/patrick-van-der-burght/Youtube: https://www.youtube.com/@ethicalpersuasionFor more marketing insights, business strategies, and expert interviews, subscribe to Imperfect Marketing and never miss an episode.#Persuasion #Marketing #BusinessGrowth #Leadership #Sales #Communication #Influence #Entrepreneurship #CustomerPsychology #MarketingStrategy Looking to leverage AI? Want better results? Want to think about what you want to leverage?Check and see how I am using it for FREE on YouTube. From "Holy cow, it can do that?" to "Wait, how does this work again?" – I've got all your AI curiosities covered. It's the perfect after-podcast snack for your tech-hungry brain. Watch here

The Loneliness That Grows With Success Success often brings opportunities, influence, and growth. It can also bring something leaders rarely discuss openly: loneliness. In this episode, Allison explores: Why leadership often becomes more isolating as organizations scale How the gap between leaders and their teams naturally widens over time Why people stop telling leaders the full truth The hidden cost of carrying leadership challenges alone How isolation impacts decision-making and strategic thinking The role of trusted peers in preventing leadership blind spots Why honest feedback becomes harder to access as your authority increases How to create relationships where truth can be shared without fear The importance of building support systems outside your organization Key Question: When was the last time someone told you something genuinely difficult to hear? If you're struggling to answer that question, it may reveal more about your leadership environment than you realize. Resources: Think First: Stop Being the Bottleneck, Start Building Thinkers by Allison Dunn Learn more: Deliberate Directions Think First

How to communicate with impact when the stakes are high.Communication isn't about getting information out. It's about making sure it gets through. In an era of fragmented attention and endless platforms, the challenge isn't finding ways to speak—it's finding ways to connect.According to Farnaz Khadem, Vice President of University Communications at Stanford, great communicators start with three questions: What's the goal? Who's the audience? And what does the data tell us? Whether guiding a university through a crisis, helping experts share their ideas with broader audiences, or deciding where a story should be told, she believes effective communication centers around understanding people. "People want to know what's actually happening," she says. "And if what is happening is you don't know what is happening, you have to tell people you don't know."In this episode of Think Fast, Talk Smart, Khadem joins host Matt Abrahams to discuss the importance of preparation, transparency, and active listening when communicating during uncertainty. From navigating the opportunities and risks of AI to crafting stories that create genuine connection, she shares practical lessons for building trust, adapting to changing audiences, and communicating effectively when the stakes are highest.Episode Reference Links:Farnaz KhademEp.22 Under Pressure: How to Communicate Clearly and Timely During a Crisis Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (02:38) - Communication Fundamentals (03:58) - Choosing the Right Channel (05:38) - Building Communication Networks (06:50) - Coaching Better Communicators (08:44) - Crisis Preparation (10:47) - Crisis Response (12:40) - The Power of Storytelling (14:28) - AI in Communications (17:29) - The Final Three Questions (24:23) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.To see what Scribe could look like for your organization, head to scribe.how/thinkfast and mention Think Fast for your first month of Scribe Capture free. 

The nonverbal habits that make you look confident, composed, and authentic before you even speak.How you carry yourself can shape how others perceive your confidence, credibility, and authenticity—often before you say a word. In this Quick Thinks episode of Think Fast, Talk Smart, Matt Abrahams shares practical, research-backed techniques for strengthening your presence through body language, posture, gestures, and eye contact. Learn how to stand and sit with confidence, move with purpose, use your hands effectively, and avoid common nonverbal habits that can distract from your message. Whether you're presenting to an audience, leading a meeting, or navigating everyday conversations, these simple strategies can help you communicate with greater composure and impact. Episode Reference Links:Ep.12 It's Not What You Say, It's How You Say It: How To Communica…Ep.137 When Words Aren't Enough: How to Excel at Nonverbal Communication  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (01:59) - Be Big, Balanced, and Still (02:53) - The Right Speaking Stance (03:38) - Moving with Purpose (04:29) - Presence While Seated (05:15) - What to Do with Your Hands (06:00) - Gesturing Beyond Your Shoulders (08:29) - Effective Eye Contact (09:14) - Thinking While Speaking (09:59) - Bringing It All Together (10:46) - Practice Through Recording (11:32) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Practical communication strategies you can use immediately at work and beyond.How do you speak up when a conversation is moving faster than you can think? What should you do when emotions threaten to derail your listening? And how can you give honest feedback to a boss who doesn't seem interested in hearing it?In this Ask Matt Anything episode of Think Fast, Talk Smart, host Matt Abrahams answers listener questions from the Think Fast Talk Smart Learning Community on some of the most challenging workplace communication scenarios. From practical techniques for inserting your ideas into fast-paced meetings to strategies for managing emotions and delivering feedback upward, Matt shares actionable advice to help you communicate with greater confidence, clarity, and impact.Episode Reference Links:Think Fast Talk Smart Learning Community Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (02:02) - Speaking Up in Meetings (04:42) - Listening Through Emotion (07:58) - Giving Feedback Upward (13:29) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.comJoin our Think Fast Talk Smart Learning Community and become the communicator you want to be.