Podcasts about business systems

What happens when the opportunities you prayed for finally arrive—but you're not sure you're ready to carry them?In this episode, I'm sharing what it's like to step into a season of bigger opportunities while asking the hard questions: Is this expansion or overload? What am I willing to sacrifice? And how do I grow without losing myself?I break down the four questions I use before saying yes: capacity, alignment, support, and season—and why playing bigger isn't about collecting more commitments, but building the structure to lead them well.Things I Cover:Expansion vs. overloadThe real cost of every “yes”The 4 questions to evaluate big opportunitiesBuilding capacity through systems and supportKnowing when it's the right season to say yesListen now and share this with someone standing at the edge of their next big chapter.---

There is no software in sight in that pantry, and that is far closer to how I think about systems in business. In this first episode of That Systems Show, I unpack what I mean by the word and why so many systems fall over.In this episode you'll learn:Why a system is a repeatable way of doing things, tech or not, and what changes when you stop looking at the tools and start looking at how they connectThe three overlapping pillars behind The Sane Systems Blueprint, and which one nearly everybody skipsHow I ran a snack drawer through those three pillars, and the same three questions applied to a business processThe line I keep coming back to is this. A system built around your reality gives you consistency without you having to be the consistent one. That is the difference between something that looks brilliant in week one and something you are still using in month six.By the end you'll have a way to look at the thing in your business that keeps falling over. And a far better answer than telling yourself to be more organised.Resources mentioned in this episode:The Sane Systems Blueprint companion blog postWant to see more of what I get up to when I'm not podcasting?Hang out with me on Instagram @yaelkeonBook your Process Audit1-1 Systems Consulting

What if the reason you keep delaying that opportunity isn't because you're not ready—but because you're waiting to feel completely confident?In this episode, I'm pulling back the curtain on a season where I've said yes to several unexpected opportunities, including launching an app for solo agents, stepping into an AI startup, and saying yes to a real estate partnership in my hometown. And honestly? The timing is far from perfect.I'm sharing how I'm deciding what deserves a yes, what I've learned from seasons when I had to say no, and why waiting for certainty can sometimes cost you more than moving forward before you have every answer.Things I Cover:How to recognize whether an opportunity actually fits your bigger visionThe questions I ask before saying yesHow to make room for new opportunities without overloading your capacityWhy the people you build with matterWhat you can test before you try to perfect itHow AI can help you move faster and learn through real-world feedbackWhy confidence often comes after you take actionHow to know whether your delay has a purpose—or is simply fearIf there's an opportunity you've been putting off, this episode might help you look at it differently.Take the next step: DM me on Instagram at @itsRaquelQ and tell me what you're thinking about saying yes to—and what's holding you back.Ready to build bigger? Visit letsplaybigger.com to explore what we're creating for entrepreneurs and real estate agents.---

In our September 2026 Community Chat, and with members of the Caribbean tech community, Certified Information Systems Auditor, a Certified Information Privacy Professional and a Fellow Chartered Certified Accountant, Allison James of Barbados, and Simone Pasmore, the Chief Executive Officer of Webstylze, also in Barbados, the panel discusses: (i) Are your core business systems really secure?  How using AI can build your company's freedom and true security; (ii) building digital trust and accountability; keeping Caribbean communities safe in a connected, AI-enabled world; and (iii) the state of the Internet of Things (IoT) in the Caribbean region.   The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page (www.ict-pulse.com/category/podcast/)       Enjoyed the episode?  Do rate the show and leave us a review!       Also, connect with us on: Facebook – https://www.facebook.com/ICTPulse/   Instagram –  https://www.instagram.com/ictpulse/   Twitter –  https://twitter.com/ICTPulse   LinkedIn –  https://www.linkedin.com/company/3745954/admin/   Join our mailing list: http://eepurl.com/qnUtj    Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support:  Mayra Bonilla Lopez   ---------------    

Build Better Business Systems: Create Predictable Processes, Empower Your Team & Scale Successfully  Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one-minute investment every day for a lifetime of results.  That's a system: an activity or group of activities you can remove yourself from. Now, remember way back when we were talking about the discovery process, and we said, "Every job has a personality." Every industry has a personality. Well, in your business, each job will start to assume its own personality. Systems, by their very nature, are predictable; they're consistent, they're reliable, they're scheduled, and they're very structured. That comes with a slower pace. The pace will slow a bit. Just as you were being patient with yourself in stage three, it's now time to be patient with others, meaning your staff. You need to stay the course.  Like and follow this podcast so you can learn more. My name is Carl Gould, and this has been your #70secondCEO.  

What if the growth you are chasing is not hiding in a new marketing strategy, but already sitting inside your business?In this episode of The Real Women Real Business Podcast, Shauna Lynn Simon challenges the common belief that more revenue always requires more marketing. For many “Accidental CEOs,” the instinct is to add more content, platforms, ads, visibility, and outreach when revenue feels unpredictable. But more is not always the answer, especially when the foundation underneath the business is already overloaded.Shauna Lynn shares a client example of a 15-year-old business generating strong monthly revenue with very little marketing spend, revealing that the real opportunity was not in adding new tactics, but in clarifying what was already working. She breaks down how referrals, loyal clients, repeat relationships, client experience, and backend processes can quietly hold the key to growth.Listeners will walk away with three powerful questions to evaluate where revenue is really coming from, whether existing relationships are being fully used, and whether the client experience is strong enough to support organic growth.Timestamps:(01:50) - (04:08) - Why more marketing is not always the answer for revenue growth(04:09) - (08:51) - The client example that revealed a clarity problem, not a marketing problem(08:52) - (11:10) - How to lean into referrals, existing relationships, and what is already working(11:11) - (15:40) - Three questions to identify where your revenue is really coming from(15:41) - (20:22) - Why client experience, referrals, and existing relationships can drive better growth(20:23) - (26:10) - The Accidental CEO trap and why clarity is faster than hustleResources:Book Your FREE Coaching Assessment Call with Shauna Lynn: https://www.aboutshaunalynn.com/coachmeLearn more about the show: AboutShaunaLynn.com/podcast

What if the grind you think makes you successful is the very thing keeping you broke and exhausted?Codie Sanchez, a former Goldman Sachs employee who has run 1,621 businesses through her company's systems, sat down with Lewis to talk about money, freedom, and why most entrepreneurs across the US earn less than California's $78,000 minimum wage. Her book Own or Be Owned is built on one uncomfortable question: do you own a business, or does it own you?She tells the story of walking into a bank for a loan and finding the account she thought held a million dollars almost empty. That night she sat in the dark and called her dad, who told her you are not really in the game until you have had a night like that. She never ran a business without systems again.The fixes she shares are simpler than you expect. Most businesses are underpriced by 30 to 300 percent, fewer than a third have recurring revenue, and hard work has almost nothing to do with how much money you make. She also explains why more than 80 percent of kids want nothing to do with their parents' business.You will finish this one ready to raise your prices and build a life where work fits around the people you love.Pre-Order: Own or Be Owned: Build a Business So Good It Doesn't Need YouMain Street Millionaire: How to Make Extraordinary Wealth Buying Ordinary BusinessesCodie's InstagramCodie's YouTubeBig Deal PodcastCodie's WebsiteIn this episode you will:Learn the OWN system of 12 profit levers Codie Sanchez uses to build a business that runs without youRaise your prices with confidence once you see why most businesses are underpriced by 30 to 300%Escape key man risk by building systems and hiring people who can outperform youTest real market demand before you build, so your next venture doesn't start from your painBreak the money beliefs that keep you living paycheck to paycheckPay yourself first and add recurring revenue so your profits turn into lasting freedomFor more information go to https://lewishowes.com/1983More SOG episodes we think you'll love! Get More From Lewis! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Send us Fan MailAre you overwhelmed by doing everything in your business but not yet ready to hire an employee or build a traditional team?In this episode of The Good Enough Mompreneur Podcast, Angela talks with Brittany Braswell, entrepreneur, podcast host, registered dietitian, and founder of The Intern Accelerator, about how small business owners can delegate and scale with the support of interns.With the holiday season approaching, this conversation is an important reminder that you don't have to carry every business and family responsibility alone. Brittany shares how she built an internship program that supported her through maternity leave, holiday breaks, family vacations, and the everyday demands of growing a business.You'll learn how to determine whether an internship program is right for your business, identify tasks you can delegate, and begin creating support without waiting for perfect systems or a large hiring budget.In this episode, we discuss:The missing step between doing everything yourself and hiring a traditional teamHow to know whether your business is ready for an internWhy mom entrepreneurs often struggle to delegateHow to identify repeatable tasks that don't require your unique expertiseBusiness tasks interns can support beyond social media and marketingHow interns can improve your client experienceSimple systems and tools for managing an internship programWhere to find interns who align with your mission and valuesHow to train interns without having perfectly polished SOPsThe difference between delegating and micromanagingWhy leadership requires clear expectations, communication, and feedbackHow an internship can create a pathway to a future paid team memberThe first step to take if you know you need more supportBrittany also reminds us that while doing a task ourselves may feel faster in the moment, it isn't faster if we have to keep doing it forever.Connect with Brittany Braswell:Download the free Delegation Decoder:https://brittanybraswellrd.com/delegateInstagram:@thebrittanybraswellListen to Brittany's limited podcast series, Scale Without Hiring, to learn more about building and leading an internship team.Connect with Angela:Website:https://mombusinesscoach.comInstagram and YouTube:@mombusinesscoachIf this episode helped you think differently about delegation and getting support in your business, subscribe to The Good Enough Mompreneur Podcast and share it with another mom entrepreneur who is trying to do it all.Reflective question: What are you continuing to carry in your business because you believe you're the only person who can do it?You don't have to prove how capable you are by building your business alone. The right support can create more room for your growth, your family, and the life you're working so hard to build. 

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What if your business could run more efficiently and give you back the freedom you started it for? Ryan Schuetter is an operations expert and AI implementation leader who has helped more than 100 businesses adopt AI and build better systems. Ryan isn't a guru. He's an operator. Through Schuetter Consulting and Schuetter AI, he helps companies turn technology into practical workflows that reduce chaos, improve profitability, and empower teams to work smarter. Ryan explores why founders become trapped by their businesses, how AI can transform everyday operations, and what it takes to build a company that creates freedom instead of consuming it. Whether you're a real estate entrepreneur, business owner, or investor looking to scale, this conversation offers practical insights to help you take back control of your time and your business.FOLLOW:https://ryanschuetter.com/https://www.linkedin.com/in/ryanschuetter/SUBSCRIBE IF YOU'RE LOOKING TO BUILD WEALTH THROUGH OPPORTUNITIES IN THE REAL ESTATE INDUSTRY ✅ http://relfreedom.tv   GET STARTED INVESTING TODAY AND ACCESS OUR DEAL LIST! 

Business systems are what separate a great idea from a business that can grow beyond its founder. A concept may work brilliantly in one location with the right people, the right customers, and the founder closely involved. The bigger test comes when that same experience has to work in another location, another market, or another country. That challenge becomes even more significant when the customer experience depends heavily on people. Processes can be documented, technology can be standardized, and performance can be measured, but culture, service, and human connection are harder to replicate. Pete Hull has experienced that challenge firsthand. As Founder and CEO of Fitstop, he has helped grow a fitness concept that began in his parents' garage in Australia into a global brand with more than 170 locations across Australia, New Zealand, Singapore, and the United States. Fitstop's growth provides a useful example of how business systems can support expansion without removing the human elements that made the original concept successful. It also demonstrates why sustainable growth requires more than simply duplicating what worked once. Turn What Works Into a Repeatable System Pete's path to entrepreneurship began long before Fitstop became an international franchise. After two knee reconstructions ended his pursuit of becoming a professional motocross athlete, he moved into coaching and became deeply interested in strength and conditioning, human performance, and helping people make measurable progress. Eventually, Pete began considering how he could take the benefits of one-on-one coaching and create something that could serve more people. The challenge was not simply putting more people into the same workout. He wanted to preserve the progressive nature of athletic training while creating a model that could work in a group environment. That distinction matters in almost every industry. Scaling effectively requires identifying what actually produces the result for the customer and building business systems around those elements. For Fitstop, that meant developing a centralized training methodology rather than allowing every location or coach to independently decide what the customer experience should look like. Studios operate from the same underlying programming, while individual owners and coaches can still bring their personalities and energy to the local community. Pete described the balance simply: "Your vibe attracts your tribe." That balance between standardization and personalization is one of the more difficult parts of building a multi-location business. Too much variation can weaken the brand. Too much standardization can make the experience feel disconnected from the local market. Strong business systems establish the non-negotiables while creating room for people to deliver those standards authentically. Build Systems Around the Customer Experience Operational consistency matters, but consistency alone does not create customer loyalty. A business also needs to understand what keeps customers engaged and what ultimately produces the outcome they came for. Pete's approach starts with the member experience. He explained that the fundamental responsibility of a gym, personal trainer, or fitness business is to serve its members by helping them achieve their goals. Fitstop's systems were built around that objective rather than around simply getting people through a workout. The company's group training model deliberately creates interaction among members. People train together, support one another, push each other, and celebrate progress together. Pete describes the formula as combining the science of strength and conditioning with "the art of human connection." That connection becomes part of the business model rather than something the company hopes will happen organically. Fitstop also tracks progress and gives members milestones to pursue. Members advance through statuses based on participation, testing is incorporated into programming, results can be logged in the company's app, and achievements are celebrated inside the studio. Those systems do more than encourage participation. They create opportunities for customers to recognize their own progress. Progress can be one of the most powerful forms of customer retention. When customers can see evidence that the product or service is helping them move toward something they value, they have a compelling reason to continue. That satisfaction can also become a growth engine. Pete talks about creating "raving fans" who naturally promote the business because they are proud of what they have accomplished. Fitstop supports that behavior with a referral model that allows members to invite friends into the experience. The broader business principle applies well beyond fitness. Referrals become much easier when customers have a result worth talking about. Protect the System as the Business Grows Business systems become increasingly important as an organization adds locations and moves farther away from the founder's direct oversight. Fitstop began franchising in 2017 after Pete and his wife had self-funded the first two studios. Pete had been transparent with his managers about the financials, the direction of the business, and what they were trying to build. When managers wanted to buy the studios, it helped propel Pete into franchising. The model eventually expanded internationally. New Zealand provided an important test because Fitstop had to launch during a period when the team could not simply travel there and manage everything in person. The circumstances forced the company to improve onboarding, presales, coaching education, and other systems that could be delivered remotely. That experience demonstrated something important about scalability: if a business requires the founder or corporate team to physically solve every problem, it has not truly built a scalable system. International growth increased the stakes even further. Fitstop needed enough consistency that members could recognize the brand while still allowing local operators to build relationships within their own communities. This is where franchising creates both an opportunity and a challenge. Franchisees are business owners, and strong owners will inevitably have ideas. But allowing every operator to independently change the model can quickly erode the consistency that gives the brand its value. Pete's philosophy for handling that tension is captured in another memorable phrase: "We're curious, not furious." Instead of immediately rejecting an idea, his team asks questions and looks at the data. Fitstop can compare performance across studios and examine what its strongest operators are doing. If an idea has merit, it can move through the Franchise Advisory Council and potentially become a pilot program. Successful ideas can then be introduced more broadly. Pete summarized the approach another way when describing how he responds to changes that may be premature: "I'm not saying no, I'm just saying not right now." This creates a path for innovation without turning the franchise system into more than 170 independent experiments. Use Data to Strengthen Business Systems As an organization grows, intuition becomes less reliable as the primary management tool. Leaders need visibility into what is happening across the business. Pete describes Fitstop as a highly data-driven organization. The company uses performance information to support franchisees, compare locations, evaluate ideas, and identify where an operator may need additional support. Technology and AI are increasingly part of that infrastructure. Pete specifically points to Claude as a tool Fitstop uses for business modeling, financial modeling, and evaluating studio performance. The company also has systems that allow it to monitor planning, statistics, and other performance indicators across the network. The technology, however, does not eliminate the need for human observation. Pete says he blocks out time to look at studio social media because even a short story can provide clues about the culture inside a location. Fitstop's business performance coaches also conduct annual health checks that include studio visits, financial audits, and planning reviews. That combination is important. Dashboards can tell leaders what is happening numerically, but they may not fully explain why it is happening. The best business systems create visibility at both levels. Leaders need quantitative measures that reveal trends and qualitative signals that show what customers and employees are actually experiencing. As Pete noted, people who are progressing tend to be happier and more motivated. When performance begins moving backward, whether in fitness or business, intervention may be needed. Consistency Creates the Foundation for Growth There is a temptation to associate business growth with constant innovation. New markets, new products, new campaigns, and new strategies are exciting. Yet much of sustainable growth comes from doing the fundamentals exceptionally well and repeating them. That philosophy is evident in Pete's approach to both business and personal performance. When asked about his own routines, he did not point to an elaborate productivity system or unusual high-performance ritual. Instead, he emphasized a stable lifestyle built around basics such as sleep, nutrition, hydration, training, and physical activity. "Do the basics really, really well, but just keep showing up and be consistent with it." The same principle applies to organizations. A company does not become scalable because it documented a few procedures. Business systems have to become part of how the organization operates every day. People need to understand the standards, follow them, measure the results, and improve them when the evidence supports a change. Consistency is especially important when the company is expanding into new markets. Customers should not have to wonder whether the experience they receive depends entirely on which location they happen to visit. At the same time, consistency should not eliminate humanity. Pete's approach to Fitstop illustrates how a company can globalize the underlying brand and methodology while allowing local owners and coaches to build meaningful relationships in their communities. That may ultimately be one of the most important lessons for any leader trying to turn an idea into a larger organization. Growth does not require removing people from the equation. It requires building business systems that help people consistently deliver what made the idea valuable in the first place. Watch the full episode on YouTube. Join Fordify LIVE every Wednesday at 11 a.m. Central across your favorite social media platforms and catch the replay on The Business Growth Show Podcast for more conversations with today's leading business experts, entrepreneurs, and growth-minded leaders. About Pete Hull Pete Hull is the Founder and CEO of Fitstop, a global functional strength and conditioning brand with more than 170 locations across Australia, New Zealand, Singapore, and the United States. Pete's journey into the fitness industry began after two serious injuries ended his pursuit of becoming a professional motocross athlete. His rehabilitation sparked a passion for strength and conditioning, human performance, and helping people make measurable progress. That passion eventually led him to create a training model that brought structured programming, progressive training, and real coaching to everyday athletes. What began in his parents' garage in Australia grew into Fitstop, a franchise brand built around consistent business systems, a strong member experience, and genuine human connection. Today, Pete continues to lead Fitstop's global growth while maintaining the training methodology, culture, and community at the heart of the brand. About Ford Saeks Ford Saeks is a Business Growth Accelerator who has generated more than a billion dollars in sales worldwide by helping businesses attract loyal customers, increase visibility, and accelerate growth. As President and CEO of Prime Concepts Group, Inc., Ford has founded more than ten companies, authored eleven books, earned three U.S. patents, and advised organizations ranging from startups to Fortune 500 companies. A recognized expert in business growth, customer acquisition, leadership, franchising, marketing, and AI-driven business strategies, Ford helps business owners and leaders identify opportunities, improve performance, and achieve sustainable results. Learn more at ProfitRichResults.com and watch Fordify LIVE at Fordify.tv.

Send us Fan MailWhat happens when the freedom you worked years to achieve leaves you feeling lost?Alane Boyd helped grow a business from a few hundred thousand dollars to $17 million in revenue before completing two successful exits. Yet after spending 11 years building the company, the sale brought an unexpected mix of isolation, depression, chronic stress, and identity loss.In this candid conversation with Joey Pinz, Alane explains why founders must prepare emotionally for an exit—not simply financially. She shares how an autoimmune diagnosis finally gave her the courage to leave a company that had become inseparable from her identity.Alane also reveals why businesses lose money when they hire people without first creating repeatable processes. Adding AI to that confusion only makes the existing problems move faster. Her advice is simple: fix the workflow first, establish a standard process, and then use automation to scale it.The conversation explores entrepreneurship, delegation, failure, peer groups, emotional intelligence, founder confidence, and Alane's realization that she had been rejecting herself before anyone else had the opportunity.

Get in Touch! Send us a message.It's 2:14 in the morning. The house is completely silent.You're awake. But not because of the mental checklist. Not because you can't remember if the sink base made it into the order. You just got up to get some water. You stood in the kitchen for a minute. You went back to bed.And you fell asleep.That's it. That's the whole story.We started this season in a very different version of 2 AM — the one where you were running business gymnastics in your head, where the fear of something slipping through the cracks kept you staring at the ceiling. That fear didn't go away because you got better at remembering things. It went away because you stopped asking your memory to do a job a system can do better.This is the season finale. In this episode, we walk through everything built over 25 episodes — the liability shield, the operational black holes, the client relationship systems, the team knowledge problems — and what it actually looks like when the notes start working for you instead of the other way around.What you'll hear:The through-line from Episode 1's 2 AM panic to sleeping through the night — and what actually changedA recap of every system built this season and how they compound togetherThe difference between a high-paying job you can never leave and a business that runs whether you're in the building or notGet the AI Note-taking Guide → cabinetnotes.com

In this episode, Fiona chats with Jac Semmler, founder of SuperBloom, a plant practice with a mission of “plants for the people”. They talk about Jac's journey from growing up surrounded by plants in regional Victoria to building a multidisciplinary business working across horticulture, planting design, major public projects, books and creative collaborations.Jac shares how she has intentionally built SuperBloom as a “tiny but mighty” values-led business, why she doesn't believe every business needs to niche down, and how thinking of the business as an ecology has allowed different audiences, projects and opportunities to coexist.You'll learn:Why Jac believes beauty, nature and climate resilience can and should exist togetherHow getting involved earlier in a project can lead to better creative outcomesWhy your business doesn't necessarily need to niche down to succeedHow Jac thinks about SuperBloom as an ecology rather than a collection of separate offersWhy saying no, setting boundaries and being selective about partnerships has transformed the businessThe role books have played in building Jac's profile and opening unexpected doorsJac also talks about knowing the value of your creative work, refusing to work purely for “exposure”, and why making space for the right projects, people and partnerships can be one of the most powerful decisions you make in businessNeed help with your own business strategy, impact, visibility or personal brand ? Get in touch: hello@mydailybusiness.com Connect with Jac and Super BloomWebsite: thesuperbloom.com.auBooks: https://www.thesuperbloom.com.au/shop Resources mentioned:My Daily Business courses - mydailybusiness.com/courses Special thanks to HoneyBook for sponsoring this podcast. HoneyBook helps independent businesses manage everything from enquiries and contracts to invoices and payments, all in one place. Use this link and code FIONA to receive 30% off until the end of September 2026. Want to get your #smallbusiness sorted in 2026/ 27? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Branden Hudson interviews Shaheen Mazloom, owner of Versa Business Systems, about building a value-first B2B company after leaving sales roles where he felt customers weren't treated fairly. Shaheen traces his path from early entrepreneurship, managing a Hat World store as a teen, learning B2B through Verizon, moving to DC to learn AT&T, and transitioning into credit card processing before starting Versa nine years ago with little money and no reputation. Versa serves startups through Fortune 500s with funding, credit card processing, AI/bot systems, tax incentives, and employee benefits, aiming to save clients money and help them scale, now with about 1,200 repeat clients. Shaheen shares key lessons on adapting (including pivoting to PPE during COVID), the reality of major losses, perseverance, and using daily gratitude lists to manage depression. He outlines plans to grow from “best to biggest” via acquisitions and discusses Coastal Business Leaders, including Homeless to Homeowner and a local networking event on October 12 at A Shore.00:00 Welcome and Support00:47 Meet Shaheen Mazloom02:05 Versa Origin Story03:18 What Versa Actually Does04:59 Scaling Services Over Time08:30 Taking the Leap09:12 Early Hustle and Roots10:46 First Sales Lessons14:45 AT&T Pivot and Mobile Store17:29 Credit Card Processing Era21:11 Why He Left the Industry22:26 Brother Deal Breaking Point25:30 Starting a Consulting Firm26:05 Starting Versa Leap27:25 Sales Trap Reality29:14 Consultative Solutions31:04 Nine Year Lessons31:58 PPE Pivot Loss35:52 Mental Health Tools40:28 Scaling Through Acquisitions42:09 Coastal Leaders Mission46:30 Value Marketing No Cold Calls48:39 Networking Event Plugs50:07 Final Thanks Wrap

Overcoming Small Business Burnout: Why You Need Simpler Systems, Not More TechWelcome to another episode of the Owner to Owner Podcast. If you've ever wondered how to reduce small business burnout, the answer often starts with simplifying your small business tech stack. Are you feeling overwhelmed by the endless apps, subscriptions, and communication channels required to run your business today? You aren't alone.In this episode, Michael sits down with Elise Balsillie, Head of Thryv ANZ, to unpack why modern technology often adds complexity instead of freedom for small business owners. They explore the best systems for service based businesses and dive deep into the burnout epidemic. You'll learn exactly how to build a business that runs without you, which is the ultimate key to reducing owner dependency for business sale and preserving your day-to-day sanity.Whether you want to learn about using AI for small business marketing, improving local visibility for contractors, or leveraging Thryv for small business growth, this conversation covers the practical steps to get your time back.In this episode, you'll discover:The Burnout Reality: Why Thryv's recent research shows 45% of Australian small business owners have considered stepping away due to workload pressure.The "Mishmash" Tech Stack: Why stringing together too many isolated tools creates process gaps rather than fixing your core problems.The 3 a.m. Rule: How to stop trying to fix everything at once and focus strictly on the one issue keeping you awake at night.Real-World Success: How Booth Contracting saved 10 hours a week and scaled from a single van to a national operation using better local SEO and lead generation.Building for the Future: Actionable ways to reduce owner dependency to boost both your current profit and your eventual exit valuation.Practical AI Adoption: How to take practical, baby steps into AI to save time on everyday tasks without feeling overwhelmed.Episode Chapters:00:00 – The modern small business trap: Why tech promises freedom but delivers pressure05:22 – The "mishmash" tech stack and how to solve your 3 a.m. problem09:06 – How Thryv helps service businesses grow (featuring the Booth Contracting case study)18:37 – Surprising data from the Thryv Business Index: Burnout, rising costs, and wearing too many hats25:29 – Reducing owner dependency to improve saleability and transition out of the day-to-day30:22 – Building AI-powered marketing systems that outlast the owner38:24 – The future of online discovery and how AI is changing local search43:30 – Elise's final advice for overwhelmed owners and how to take the first step Thanks for listening. Visit the Owner To Owner Podcast website to subscribe, listen back, or check out any resources or information mentioned on the show.Search @ownertoownerpodcast on your favourite podcast player to subscribe and listen to the episodes.Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.michael.kerr@kerrcapital.com.auwww.ownertoownerpodcast.com.au

What if the reason writing feels so hard has nothing to do with discipline - and everything to do with the system you are using?In this episode of The Real Women Real Business Podcast, Shauna Lynn Simon sits down with Susanne Schotanus, founder of Passionate Writer Coaching and the world's first ADHD writing coach for adults. After coaching hundreds of ADHD writers, Susanne has made it her mission to change the narrative from “you are broken” to “you need strategies that work for your brain.”Susanne explains how executive function challenges affect everything from emails and proposals to books, articles, and business content. She breaks down why a “simple email” may actually be a multi-step project, how overloaded brains freeze when too many mental programs are running, and why shame is often the biggest barrier to getting words on the page.Listeners will walk away with practical tools, including the APT and TOAST systems, to simplify writing, reduce overwhelm, and create more supportive ways to finish what matters.Timestamps:(01:49) - (07:38) - How Susanne became an ADHD writing coach by following both data and passion(07:39) - (12:53) - Why ADHD affects the writing process and how executive function challenges show up(12:54) - (18:48) - Why simple emails can become hidden projects and how shame keeps writers stuck(18:49) - (23:34) - The APT and TOAST systems for breaking down tasks, projects, and areas(23:35) - (30:39) - Second brain systems, templates, SOPs, and reducing what your brain has to hold(30:40) - (39:07) - Sticky notes, Notion, Apple Notes, self-trust, and why the system may be the problemResources:Book Your FREE Coaching Assessment Call with Shauna Lynn: https://www.aboutshaunalynn.com/coachmeLearn more about the show: AboutShaunaLynn.com/podcastFree Workbook from Susanne Schotanus: http://passionatewritercoaching.com/rwrbConnect with Susanne Schotanus:Learn more about Susanne: https://passionatewritercoaching.com/Facebook: https://www.facebook.com/PassionateWriterCoachingInstagram: https://www.instagram.com/passionatewritercoaching/YouTube: https://www.youtube.com/@passionatewritercoachingEmail: susanne@passionatewritercoaching.comSusanne Schotanus is the founder of Passionate Writer Coaching and the world's first ADHD writing coach for adults. With a BA and MA from the University of Amsterdam, academic and publishing experience, and more than five years coaching hundreds of ADHD writers, Susanne helps people get their ideas onto the page without battling their brains in the process. Her clients include novelists, academics, memoirists, business owners, and anyone with a story or message to share. Through practical tools built around executive function, sustainable writing practices, and self-compassion, Susanne helps writers move away from shame, overwhelm, and the belief that they are not cut out for the work, so they can finish meaningful projects in a way that actually works for their brain.

Special thanks to HoneyBook for sponsoring this episode of the My Daily Business Podcast. HoneyBook is an all-in-one client management platform designed to help independent businesses manage enquiries, contracts, invoices, payments, scheduling and client communication in one place.HoneyBook has now launched in Australia. Find out more using this link and code FIONA to receive 30% off until the end of September 2026.Have you ever let something slide in your business and then convinced yourself it's been too long to go back? Maybe it's your newsletter, social media, pitching, reaching out to past clients or something else you once did consistently.In this quick tip episode, Fiona talks about the all-or-nothing trap and why the gap between stopping something and starting again is usually much smaller than it feels.You'll learn:Why your audience probably isn't keeping score the way you think they areWhy taking a break doesn't mean you've lost everything you built beforehandHow the rules you create for your business can sometimes keep you stuckWhy you're allowed to change your mind about how you run your businessHow guilt and avoidance can take more energy than simply starting againWhy you don't need a big comeback, explanation or apologyHow to choose one small thing this week and simply begin againYou can go back. You can change your mind. You can do things differently this time. Your business is allowed to evolve as you do.Need help with your own business strategy, impact, visibility or personal brand ? Get in touch: hello@mydailybusiness.com Resources mentioned:My Daily Business courses - mydailybusiness.com/courses Special thanks to HoneyBook for sponsoring this podcast. HoneyBook helps independent businesses manage everything from enquiries and contracts to invoices and payments, all in one place. Use this link and code FIONA to receive 30% off until the end of September 2026. Want to get your #smallbusiness sorted in 2026/ 27? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Chris shares how Happy Valley grew from a hyperlocal Collingwood book, record and gift store into a thriving bricks-and-mortar and online business, and why knowing exactly who his customer is continues to shape everything from the products on the shelves to the experience people have when they walk through the door.You'll learn:Why Chris made the enormous decision to buy Happy Valley's new premisesWhat makes a retail business become a genuine destinationWhy what you choose not to stock can be as important as what you doHow getting the fundamentals right can matter more than constantly creating social media contentWhy community, word of mouth and supporting other local businesses remain so importantChris's advice for anyone considering taking a big leap in businessChris also shares why successful retail isn't about finding one “special sauce”, but continually paying attention to the customer, the space, the product mix and all the small details that make people want to come back.Need help with your own business strategy, impact, visibility or personal brand ? Get in touch: hello@mydailybusiness.com Connect with Chris and Happy Valley:Instagram: @happyvalleyshopInstagram: @happyvalleyvinylWebsite: happyvalleyshop.comAddress: 347 Smith St, Fitzroy VIC Resources mentioned:My Daily Business courses - mydailybusiness.com/courses Special thanks to HoneyBook for sponsoring this podcast. HoneyBook helps independent businesses manage everything from enquiries and contracts to invoices and payments, all in one place. Use this link and code FIONA to receive 30% off until the end of September 2026. Want to get your #smallbusiness sorted in 2026/ 27? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Get our free course to help women web designers stop undercharging and overdelivering and create a consistent, full-time income at https://webdesigneracademy.com/freecourse Systems architect Diana Wei Fang, founder of The Finer Points, joins Shannon to explain why buying another tool never fixes a business problem, how to standardize your systems without losing what makes you different, and why she believes small businesses built to last are the key to real systemic change. In This Episode: Why so many creatives struggle with invoicing and follow-up, and why it has nothing to do with talent The real reason tool-hopping between platforms like Honeybook, Dubsado, and Notion never solves the underlying problem How to standardize your systems without losing what makes your business yours Why the average small business lifespan dropped from 91 years in 1919 to just 14 years today What AI can (and can't) do for your business systems How Diana built The Finer Points from scratch for under $500 Resources Mentioned: The Finer Points: https://thefinerpoints.co HoneyBook: https://www.honeybook.com Web Designer Academy: https://webdesigneracademy.com/web-designer-academy-program-reg/ Related Episodes: Episode 185: How To Scale a Web Design Business with Sarah Noked of OBM School: https://webdesigneracademy.com/how-to-scale-a-web-design-business-with-sarah-noked-of-obm-school/  Episode 177: Why Doing It All Yourself Is Slowing Down Your Web Design Business with Bailey Collins: https://webdesigneracademy.com/why-doing-it-all-yourself-is-slowing-down-your-web-design-business/  Episode 98: Finding Your Biz Besties with Katie Lynn + Laura Grace of Mushaboom Studio: https://webdesigneracademy.com/finding-your-biz-besties-with-katie-lynn-laura-grace-of-mushaboom-studio/ Diana Wei Fang is the founder of The Finer Points, a systems and process architecture studio helping purpose-driven entrepreneurs build businesses that last. Website: https://thefinerpoints.co | Instagram: https://instagram.com/thefinerpoints | LinkedIn: https://linkedin.com/in/thefinerpoints Shannon Mattern is a Pricing Strategist, creator of The Package Matrix™ Method and the founder of the Web Designer Academy where she helps experienced women web designers book higher-paying web design projects, charge more with confidence, run projects without overworking and burnout and break through to their next level of income and freedom. For Web Designers: https://webdesigneracademy.com For Service Providers, Consultants & Agencies: https://shannonmattern.com Instagram: @profitablewebdesigner | @shannonlmattern

What if the reason your business feels spiritually heavy… is because you asked God to bless something you built without Him?This isn't another faith-flavored business pep talk. It's a call to gut-check your growth, your strategy, and your surrender.In this episode of The Estherpreneur Podcast, we're not just talking about faith in business—we're exposing the subtle ways Christian CEOs take control, then ask God to co-sign it.You prayed—but did you pause?You gave God your plans—but did you ever give Him permission?If you've been feeling tension between obedience and ambition,if your success looks good online but feels off in the Spirit…This conversation is going to confront you—in the best way.Because God doesn't just want to be acknowledged.He wants to be obeyed.And there's a kind of business that only heaven will back.Are you ready to build that one?The Estherpreneur Podcast is for CEOs, founders, and faith-driven entrepreneurs who are growing—but something feels misaligned. Whether it's your structure, your clarity, or your capacity, this show helps you identify what's off and what to focus on next.Hosted by Edna Harding, author of "The Ugly Side of Sales 2.0" and founder of Favor & Wealth, a business growth strategy firm that helps leaders scale with clarity, structure, and biblical alignment.

Send us Fan MailWhat if the biggest reason your projects stall isn't because people lack motivation, but because they don't know what success actually looks like?In this episode of Imperfect Marketing, Kendra Corman shares one of the simplest, yet most powerful, changes you can make when delegating work to your team or using AI. Instead of asking whether something is "done," she explains why defining success upfront leads to better results, fewer revisions, and much less frustration.Drawing from her own experience, including a marketing analysis that sat unfinished for seven months because expectations weren't clearly defined, Kendra reveals why clarity is one of the most valuable leadership and productivity skills you can develop.You'll also discover why people and AI make the same mistakes when given vague instructions, and how a few extra seconds of planning can save hours of rework later.In this episode you'll learn: Why "done" is often the wrong goal.  The difference between giving someone a task and giving them a target.  How to create better AI prompts by defining success first.  Why unclear expectations create paralysis, not laziness.  Two simple ways to communicate what a successful outcome looks like.  A practical exercise you can use before your very next project. Whether you're leading a team, working with freelancers, or relying on AI to help you create content and complete projects, this episode will help you communicate more effectively and get better results the first time.Connect with KendraLinkedIn: kendracorman.com/linkedinWebsite: kendracorman.comIf you enjoyed this episode, be sure to follow Imperfect Marketing, leave a review, and share it with another business owner who could use a little more clarity in their workflow. Looking to leverage AI? Want better results? Want to think about what you want to leverage?Check and see how I am using it for FREE on YouTube. From "Holy cow, it can do that?" to "Wait, how does this work again?" – I've got all your AI curiosities covered. It's the perfect after-podcast snack for your tech-hungry brain. Watch here

I've been asking myself: Has AI actually changed your business—or are you just using AI inside the same old business?In this episode, I break down why using AI to write faster, create content, or automate small tasks isn't the same as creating real leverage. I'm sharing the four reasons AI may not be changing your business yet—and how to rethink what AI should actually do.Things I Cover:Tasks vs. outcomesGiving AI the right business contextRemoving yourself as the constant triggerMeasuring what AI actually changesBuilding a business that requires less of youYour Play Bigger Move: Ask yourself, “Why am I still doing it this way?”The goal isn't to use more AI. It's to build a better business.DM me INSTALL on Instagram @itsraquelq to learn more about the Play Bigger AI Install and workshops.---

Get our free course to help women web designers stop undercharging and overdelivering and create a consistent, full-time income at https://webdesigneracademy.com/freecourse Episode 211: Why Your Web Design Business Systems Keep Failing with Diana Wei Fang Systems architect Diana Wei Fang, founder of The Finer Points, joins Shannon to explain why buying another tool never fixes a business problem, how to standardize your systems without losing what makes you different, and why she believes small businesses built to last are the key to real systemic change. In This Episode: Why so many creatives struggle with invoicing and follow-up, and why it has nothing to do with talent The real reason tool-hopping between platforms like Honeybook, Dubsado, and Notion never solves the underlying problem How to standardize your systems without losing what makes your business yours Why the average small business lifespan dropped from 91 years in 1919 to just 14 years today What AI can (and can't) do for your business systems How Diana built The Finer Points from scratch for under $500 Resources Mentioned: The Finer Points: https://thefinerpoints.co HoneyBook: https://www.honeybook.com Web Designer Academy: https://webdesigneracademy.com/web-designer-academy-program-reg/ Related Episodes: Episode 185: How To Scale a Web Design Business with Sarah Noked of OBM School: https://webdesigneracademy.com/how-to-scale-a-web-design-business-with-sarah-noked-of-obm-school/  Episode 177: Why Doing It All Yourself Is Slowing Down Your Web Design Business with Bailey Collins: https://webdesigneracademy.com/why-doing-it-all-yourself-is-slowing-down-your-web-design-business/  Episode 98: Finding Your Biz Besties with Katie Lynn + Laura Grace of Mushaboom Studio: https://webdesigneracademy.com/finding-your-biz-besties-with-katie-lynn-laura-grace-of-mushaboom-studio/ Diana Wei Fang is the founder of The Finer Points, a systems and process architecture studio helping purpose-driven entrepreneurs build businesses that last. Website: https://thefinerpoints.co | Instagram: https://instagram.com/thefinerpoints | LinkedIn: https://linkedin.com/in/thefinerpoints Shannon Mattern is a Pricing Strategist, creator of The Package Matrix™ Method and the founder of the Web Designer Academy where she helps experienced women web designers book higher-paying web design projects, charge more with confidence, run projects without overworking and burnout and break through to their next level of income and freedom. For Web Designers: https://webdesigneracademy.com For Service Providers, Consultants & Agencies: https://shannonmattern.com Instagram: @profitablewebdesigner | @shannonlmattern

Get in Touch! Send us a message.4:15 on a Tuesday. You and your business partner — who also happens to be your spouse — are headed back to the showroom from a supplier meeting. The new showroom display comes up. You think it's worth the investment; they aren't sure about the timing.It starts reasonably enough. You make your case. They make theirs.Four minutes later you aren't talking about the display anymore. You're talking about who's been carrying more of the load lately. The pricing decision made in January without full input. Something that happened at a KBIS two years ago that apparently still isn't resolved.The display update is sitting right there, completely unanswered.When you run a business with family, the professional and the personal share the same humans. When a business decision feels off, it's almost impossible to separate "my partner made a bad call" from "this person doesn't respect my judgment." The stakes stop being about work and start being about the relationship. And when the personal relationship enters the chat during a business conversation, the business conversation loses every time.In this episode, we walk through the third-party witness: the one habit that keeps business conversations professional — even between people who love each other.What you'll hear:Why the low-level recurring disagreements do more damage than the big blowups — and why they keep coming backHow hitting record shifts the dynamic before either of you says a wordWhy the transcript becomes the ultimate neutral reference when memories of what was decided don't matchGet the AI Note-taking Guide → cabinetnotes.com

What if the leadership skills that built a winning team could also build a more profitable, sustainable business?In this episode of The Real Women Real Business Podcast, Shauna Lynn Simon sits down with Lauren Miles, Owner of Modern by Miles, a full-service interior design firm based in Alabama. After 10 years as a competitive swimming coach, including serving as Associate Head Coach of Women's Swimming at Auburn University, Lauren found a new creative path after building her family's forever home in 2020.Lauren shares how coaching shaped the way she makes decisions, leads her team, builds trust with clients, and creates a strong business culture. She opens up about growing from solo designer to a small but mighty team, why thoughtful leadership matters more than simply paying people well, and how one pivotal pricing moment led her to declare, “this price no longer exists.”Listeners will walk away with practical insight on hiring, team culture, confident pricing, and building a business where people, profit, and purpose can grow together.Timestamps:(01:50) - (09:58) - Lauren's journey from competitive swimming coach to interior design business owner(09:59) - (16:39) - Fast growth, quick decisions, trust-building, and bringing coaching skills into design(16:40) - (24:14) - Growing from solo designer to a team and hiring before everything feels ready(24:15) - (33:10) - Building team culture, thoughtful recognition, compensation, and helping employees feel seen(33:11) - (44:29) - Pricing with confidence, letting old fees expire, and protecting team profitability(44:30) - (50:38) - Mindset and Momentum, money awareness, boundaries, and leadership lessons for business ownersResources:Book Your FREE Coaching Assessment Call with Shauna Lynn: https://www.aboutshaunalynn.com/coachmeLearn more about the show: AboutShaunaLynn.com/podcastMindset and Momentum: https://www.modernbymiles.com/mindset-momentum-2026Ep 124: The 3 Gut Check Questions to Ask Before Changing Your Business Direction: https://www.aboutshaunalynn.com/rwrb-podcast-episodes/gut-checkConnect with Lauren Miles:Learn more about Modern by Miles: https://www.modernbymiles.com/Facebook: https://www.facebook.com/modernbymilesInstagram: https://www.instagram.com/modernbymiles/Email: lauren@modernbymiles.comLauren Miles is the Owner of Modern by Miles, a full-service interior design firm based in Alabama specializing in new construction, major renovations, and curated furniture projects. Before launching her design business in 2022, Lauren spent 10 years as a competitive swimming coach and finished her coaching career as the Associate Head Coach of Women's Swimming at Auburn University. After building her family's forever home in 2020, Lauren found a new creative passion in the design process and began building a business that blends strategy, trust, teamwork, and strong decision-making. Today, she leads a growing team with the same intentionality and culture-first mindset she brought to coaching, helping clients create thoughtful homes while building a business rooted in people, profitability, and long-term growth.

What happens to your online business when life gets messy and you can't show up the way you normally do? In this episode of the Email Empire Podcast, I'm sharing how my automated email funnel, evergreen email marketing strategy, and consistent lead generation kept my business running during a summer filled with moving, black mold, cockroaches, travel, baseball, and a whole lot of unexpected chaos.I'll break down why I focused almost exclusively on email list growth through collaborations, lead magnet swaps, and Bundles—and then let my 12-month automated email sales funnel nurture those new subscribers and make offers for me.We're also talking about the difference between building a business that makes less when you work less and building a business that completely stops making money when you stop showing up.If you want to create an online business that relies less on constant launches, social media content, and live selling, this episode will show you why evergreen email funnels and automated email marketing systems matter.BIG TAKEAWAY: Build your email marketing systems for the season when you won't be able to give your business everything—because eventually, life will require your attention somewhere else.

What if zirconia could look even more like natural teeth? According to Dr. Ed McLaren, “Of all the zirconia's he's tested, the optical properties of Ivoclar's e.max zirconia are the closest to natural teeth.” (And I second that with everything I've see – if Barb does the read) Discover what's redefining the possibilities with IPS e.max Zirconia. Join Dr. Ed McLaren for Zirconia Reimagined—an informative webinar exploring the latest advancements, clinical insights, and practical applications of zirconia in modern dentistry. October 5th @ 7:00 pm. Register today at Vivalearning.com As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one. What happens when you combine a family-run software company, decades of dental laboratory experience, and a mission to make labs run smarter? You get Magic Touch Software. In this episode, Elvis sits down with Dan Sinclair and Amir Bagheri to dig into the history, philosophy, and technology behind Magic Touch and find out why they believe a laboratory management system should do a whole lot more than just track cases through production. Dan shares his unexpected journey back to Magic Touch after leaving the company, while Amir takes us all the way back to the 1990s and the origins of the software, including how his father, Gary, helped develop what would eventually become the foundation of Magic Touch through his work with Glidewell. The conversation dives into the evolution from production-focused LMS platforms to complete business management systems that bring customer management, accounting, inventory, automation, digital case entry, integrations, reporting, and production workflows together in one place. We also get into one of the biggest challenges facing modern dental labs: digital case entry and the ever-growing pile of scanner portals and inboxes. Amir and Dan explain how Magic Touch can automate that process, reduce manual entry, minimize missed cases and errors, and give lab teams more time to actually work on cases instead of hunting them down. And if you've ever wondered how much time and money a lab can lose by having a collection of disconnected systems, this conversation makes a pretty compelling case for consolidation. But perhaps the biggest theme of the episode is that Magic Touch doesn't want to be just another software vendor. Their approach is built around implementation, consultation, process improvement, and helping labs understand what they actually want their business to look like before configuring the system to get them there. From breaking old habits to building super users, testing changes before they go live, and using data to identify where a lab needs to improve, the goal is to create a system that grows and changes with the business. Hey, listeners—ever wonder what Elvis is doing when he's not recording Voices from the Bench? He's a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back. And he couldn't do it without iCortica. Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts. Stop digging for data and start taking action. Head to icortica.com and schedule your demo today. Dental lab owners and managers — are you spending too much time chasing paperwork, checking portals, tracking cases, and answering doctors asking, “Is my crown done yet?” You didn't start a dental lab to become a full-time paperwork wrangler. LabNCloud is the all-in-one, cloud-based platform built by techs, for techs, with 90+ features to streamline your entire lab — from case tracking and invoicing to shipping, time tracking, doctor portals, and automatic digital file routing. Stop managing chaos and start managing your lab. Visit LabNCloud.com to book your free personalized demo. And mention “Elvis is Handsome” to get your first month free. LabNCloud — the operating system for dental labs. Built by techs, for techs.Special Guests: Amir Bagheri and Dan Sinclair.

Sponsors: ◦ Visit Buildertrend to schedule a demo ◦ Marvin Windows and Doors ◦ Sub-Zero Wolf Cove Showroom Phoenix ◦ CCS Registration Connect with Noah Bergland: ◦ https://www.neonlionmedia.com Connect with Brad Leavitt: Website | Instagram | Facebook | Houzz | Pinterest | YouTube

Send us Fan MailThe term "systems" often gets thrown around in the business world, but many people don't really understand what it means or the importance of having sustainable systems in your business. Instead of just thinking about it in terms of time management, think about designing a business that requires less of you.In this episode:5 Levels of Systems (they are not just tech and automations)Where to create obvious next steps and how to avoid decision fatigueThe role of systems to support the business owner and why your business is plugging into YOU way too much You probably don't have a time management problem even if it feels like you do The mindset around letting systems evolve with seasons of life How to think about what systems you need to build out in your business if your business only gets 20 hours of you a weekIf you would like to learn more about The Mothered Business Mastermind, click here. Want to download the 15 minute CEO Map? If you only have 15 minutes it will tell you exactly what to work on to move the needle in your business. Click here. Please say hi to me on Instagram @robyn.gooding or take a peek at my website for more info www.robyngooding.comClick here to book your call anytime! If you loved this episode, I'd appreciate if you could leave a review or share on your socials. It truly means the world to me and helps amplify this message for other mothers desiring a supportive business for motherhood.  Disclaimer: This podcast is for educational and informational purposes only. The content shared reflects my personal experience and professional perspective as a coach.Any stories shared are anonymized or composite examples drawn from real experiences, with identifying details changed to protect privacy.This podcast does not constitute medical, legal, financial, or...

Get in Touch! Send us a message.Thursday afternoon. You just got off a call with your accountant. Sales are down. A vendor sent a price increase letter this morning — effective immediately, no negotiation window. A rep is coming in tomorrow and you're not sure what he's bringing from the field.You go home and try to explain it to your spouse. They listen. They're supportive. But you can see in their eyes they're following the words without feeling the weight. "I'm sure it'll turn around," they say.You try a version of it with a friend at dinner. He listens, then says: "Man, I wish I could make my own hours like you do."You take a sip of your drink and change the subject.The decisions you're making — when to expand, when to cut, how to handle a vendor relationship turning adversarial, what to do with a salesperson who's underperforming — require context that almost no one in your personal life has. So you make them alone. You carry the weight alone. And over time, isolation becomes the default setting.Meanwhile, the dealer running a showroom a thousand miles away at a similar revenue level? They're not your competition. They're your peer group. And some of them solved last quarter's problem two years ago.In this episode, we talk about the peer call — the thirty-minute monthly conversation that turns isolation into a resource.What you'll hear:Why the people who love you can offer support but not the specific understanding that comes from having made the same callsHow to find a peer who isn't your competition and why most of them are waiting for the same conversationThe AI prompt that turns a peer call transcript into an accountability document instead of just a venting sessionGet the AI Note-taking Guide → cabinetnotes.com

What if the biggest cost in your business is not showing up on your profit and loss statement?In this episode of The Real Women Real Business Podcast, Shauna Lynn Simon breaks down what she calls the Accidental CEO Tax - the hidden cost women pay when they build a business from passion without a clear plan. For many “Accidental CEOs,” the business starts with excitement, talent, and momentum, but over time it begins to grow in response to demand instead of intention.Shauna Lynn explores how this tax shows up through lost time, scattered energy, unclear processes, underpriced work, reactive decisions, and the gradual fading of the passion that started it all. She also shares a personal story from the early years of her home staging business, when stepping back, rebranding, and rebuilding her foundation helped her grow to five times the previous year's sales.Listeners will walk away with a clearer understanding of where their business may be costing them and how to start closing the gap.Timestamps:(01:50) - (06:03) - What the Accidental CEO Tax is and why passion without a plan creates hidden costs(06:04) - (13:08) - How unclear processes, repeat decisions, and poor delegation drain your time(13:09) - (17:57) - The money layer of the tax and why revenue does not always mean profitability(17:58) - (22:48) - How the wrong tasks drain energy and bury the passion that started the business(22:49) - (31:59) - Shauna Lynn's early business wake-up call and how clarity changed everything(32:00) - (40:15) - How to identify the gap, use the Power Play Profit Filter, and claim the mastery program bonusResources:Book Your FREE Coaching Assessment Call with Shauna Lynn: https://www.aboutshaunalynn.com/coachmeLearn more about the show: AboutShaunaLynn.com/podcastEp 76: The Simple Filter to Clear Your To-Do List Fast and Refocus Your Energy: https://www.aboutshaunalynn.com/rwrb-podcast-episodes/stop-busywork

Join John Crossman and special guest Jason Quint, a professional EOS implementer with EOS Worldwide, for an insightful "Crossman Conversation" on transforming business frustrations into repeatable success. John shares his personal journey of embracing structure, moving from a 'creative big thinker' to a leader who leverages systems effectively. Jason demystifies the EOS (Entrepreneurial Operating System) approach, explaining how it helps align teams, achieve goals consistently, and break through entrepreneurial 'ceilings.' Discover the crucial dynamic between a Visionary and an Integrator, the power of clear accountability, and how to identify and resolve the five most common business frustrations at their root. This episode offers practical takeaways for any business owner feeling overwhelmed, providing a roadmap to scale, empower teams, and navigate the emotional challenges of leadership with a proven system.

Are you wondering how your coaching business is supposed to keep running while you're on leave? In this episode, I'm walking you through the exact business infrastructure and revenue streams that let my business keep running during my first maternity leave, including a recorded course, a trained team, and a repeatable offer suite. We also look at why business systems and escalation paths matter more than any single launch, how leveraged income is different from passive income, and why your low ticket offers need to build the same trust as your high ticket coaching.In this episode, you'll learn:Why a coaching business shouldn't depend on one personWhat to build before you take an extended leaveHow to create offers that work without live deliveryWhy a trained team changes what's possible in your businessWhat to automate so revenue keeps coming in while you're awayHow to move from live launches to a system that runs itselfWhy smaller offers strengthen your client journeyWhat escalation paths make your team actually workHow to build online coaching that scales past your calendarWhy batch content keeps your audience engaged without new workYou don't need to have every system perfect before you step away. When you build the right business infrastructure now, you can protect your revenue, keep your team systems supported, and come back to a lifestyle business that's stronger than the one you left.To being heard and seen, Carly

Get in Touch! Send us a message.New stain and finish samples are exciting. The three hours you spent Tuesday reorganizing the sample library to fit them in is not.You've done the math on what your time is worth. Well, you did a while back — then stopped, because it was kind of depressing.Three hours of your week went to pulling discontinued samples, refiling, relabeling. Work that any organized person with a label maker and three free hours could have done. The reason it was you: explaining it to someone else felt like it would take longer than just doing it yourself.Twenty minutes away, at your local design or trade program, there's a room full of students who know SketchUp, understand CAD, and are actively looking for industry experience they can't get in a classroom. Most business owners assume they'd take more managing than they're worth. So they don't call.An intern without structure is just another person to manage. An intern with a clear, contained task and the right tools is something else entirely.In this episode, we walk through The Scribe — the one starting role that makes an intern immediately useful and teaches them your entire business in the process.What you'll hear:Why the tasks that eat your week feel undelegatable — and why that's almost never actually trueHow transcript review becomes the fastest onboarding program your business has ever runWhat you have at the end of six months that you didn't have at the beginningGet the AI Note-taking Guide → cabinetnotes.com

What if the opportunity you keep talking yourself out of isn't actually misaligned—but simply unfamiliar?In this episode, I'm challenging one of the biggest traps I see in successful entrepreneurs and real estate agents: confusing discomfort with discernment. Sometimes we tell ourselves we're protecting our time, staying focused, or waiting for the “right” opportunity when, underneath it all, we're simply afraid to step into something we've never done before.I share a recent opportunity that stretched me outside my comfort zone and forced me to become a beginner again. It reminded me that growth doesn't always come with a guaranteed ROI, a clear path, or certainty. Sometimes the return is a new skill, relationship, perspective, confidence—or simply the clarity to know what's not for you.Most importantly, I want you to start asking a different question. Instead of “What if this doesn't work?” ask yourself:“What if it's better?”Because your next level may require a version of you that doesn't exist yet.Things I Cover:How to tell the difference between misalignment and discomfortWhy success can make fear sound more logical and sophisticatedWhy your next level may require you to become a beginner againWhy you don't need to know the payoff before you say yesThe different forms of ROI beyond moneyHow to stop prejudging opportunities before gathering evidenceFour questions to ask when you're tempted to say noThree common entrepreneur mistakes that keep you playing smallerHow to give possibility the same attention you give fearMy Play Bigger Challenge for the week: identifying one opportunity you may be talking yourself out ofYour Play Bigger ChallengeThink of one thing you've been talking yourself out of. Write down every reason you've been saying no, then ask yourself:Fear or fact?Evidence or assumption?Misalignment or discomfort?What's the smallest step I can take to find out?Maybe you don't need to say yes yet. Maybe you simply need to stop saying no before you have all the information.---

Get in Touch! Send us a message.Six months. A folder on your desktop called "Candidates" with 41 resumes in it. Eight interviews. Two hires — one left after three weeks, the other is still here technically, but you both know it's not working.The role is well-defined: someone who can run your design software, understands construction tolerances, has a natural feel for sales, and isn't expecting to get paid like a celebrity chef.You're starting to think this person doesn't exist.Here's the real talk: you're not looking for an employee. You're looking for a copy of yourself, twenty years younger, ready to work for a salary. That person isn't on any job board.The technical knowledge you're requiring as a prerequisite took you years to accumulate in a specific context with specific experiences. Nobody walks in with it. So you filter out everyone who needs training — and keep covering the gap yourself. Every week the seat stays empty is another week of work that shouldn't be yours.In this episode, we talk about what changes when you stop hiring for the skills you can teach and start hiring for the character that can't be learned — and how the recording system bridges the gap while they build the experience to close it themselves.What you'll hear:Why the unicorn job description is filtering out exactly the people who could actually do the jobWhat to screen for instead — and what the best interview question revealsHow the recording system becomes an accuracy net for new hires during the learning phaseGet the AI Note-taking Guide → cabinetnotes.com

Send us Fan MailWhat if AI could help you do more than write social media posts? What if it could actually help you reduce your mental load, reclaim your time, make better decisions, and become a stronger CEO?In this episode of The Good Enough Mompreneur Podcast, Angela sits down with Dawn Andrews, founder and CEO of Free Range Thinking, business strategist, executive leadership coach, speaker, and host of the She's That Founder podcast.Dawn has spent more than two decades working with high-performing leaders who are exceptional at what they do—but often exhausted by how they're doing it. Today, she helps female founders and leaders stop being the bottleneck in their businesses and create systems that allow them to grow without sacrificing themselves in the process.And increasingly, AI is becoming part of that solution.This conversation goes far beyond finding the perfect AI prompt. Angela and Dawn explore how busy mom entrepreneurs can use AI as a thought partner, strategic resource, and support system to take some of the invisible mental weight of entrepreneurship off their shoulders.What You'll LearnWhy highly capable women often become the bottleneck in their own businessesSigns you've exceeded your capacity—even when you're still getting everything doneWhy constantly expanding your capacity isn't the same as creating sustainable growthHow to shift from doing everything yourself to thinking and leading like a CEOWhy marketing is one of the first areas Dawn recommends systemizingHow motherhood may have already given you valuable CEO and leadership skillsPractical ways to use AI to reduce mental load and reclaim your timeHow to use AI as a thought partner instead of simply a content generatorWhy you don't need the "perfect prompt" to start benefiting from AIA simple way to begin building an AI marketing assistant for your businessHow to use AI without losing your voice, authenticity, or human connectionThe belief Dawn wants more women to retire: "It's just easier if I do it myself."Whether you're already using AI every day or you've been hesitant to begin, this episode will help you think differently about what AI can make possible—not so you can squeeze more work into your day, but so you can create more space for leadership, creativity, family, and the life you wanted your business to support in the first place.Connect with Dawn AndrewsGet Dawn's Free 100 AI Use Cases:https://hellodawn.live/norobotsFrom simple ways to save time today to systems that can help your business operate with less dependence on you, this is a great place to start if you're wondering how AI could actually fit into your business.Dawn Andrews / Free Range Thinking:https://dawnandrews.comConnect with Dawn on LinkedIn:Search for Dawn Andrews on LinkedIn.Listen to She's That Founder:Learn more about Dawn's podcast and her work through her website above.Connect with AngelaWant to keep the conversation going with Angela?Visit The Mom Business Coach:https://mombusinesscoach.comConnect with Angela for more conversations and resources around building your confidence, growing a sustainable business, navigating changing seasons of motherhood and entrepreneurship, and creating a business that actually works for your life.And be sure to **follow or subscribe to **The Good Enough Mompreneur Podcast so you don't miss upcoming conversations about AI, leadership, confidence, sustainable growth, and building a business without doing it all yourself.Reflection QuestionWhere are you still doing something the hard way simply because you believe you should be able to do it yourself?What could change if you allowed yourself to get support, create a system, delegate—or let AI help carry some of the load?You don't have to do it all to be enough. 

Confidence isn't something you either have or you don't. In this Quick Tip episode, Fiona challenges the idea that you need to feel confident before taking action, and explores why confidence is actually a skill built through repetition. From putting up your prices to showing up on camera, pitching yourself or speaking in public, it's often doing the uncomfortable thing that creates confidence, not the other way around. You'll learn: Why confidence is a skill you can build rather than a fixed personality trait How taking small, uncomfortable actions can make bigger moves feel more manageable over time A simple way to start doing the thing you've been putting off because you don't feel ready yet Need help with your own business strategy, impact, visibility or personal brand ? Get in touch: hello@mydailybusiness.com  Connect with My Daily Business: Instagram: @mydailybusiness_ TikTok: @mydailybusiness Email: hello@mydailybusiness.com Website: mydailybusiness.com Resources mentioned: AI Monthly Chat Group for Small Business Owners My Daily Business courses - mydailybusiness.com/courses Want to get your #smallbusiness sorted in 2026/ 27? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Get in Touch! Send us a message.She's been here three weeks. Smart, motivated, takes notes. Her training program is apprenticing your best salesperson — catching the tail end of a close, listening to half a consultation, piecing together the playbook from fragments.You know the math. Six months before a new hire generates more than she costs you.What Jordan is trying to learn by watching isn't just the nuts and bolts of the selling process. It's the specific phrase your best closer uses to redirect "I need to think about it" into a signed contract. The tone she takes when a client walks in with a contractor-grade budget and a custom-grade vision. The pacing of a consultation that ends with a deposit.All of it is happening in the room. None of it is accessible to Jordan in any structured way. She has to wait for the right scenario to present itself, hope she's close enough to observe it, and try to absorb enough to reproduce it when her turn comes.Passive shadowing isn't a training plan. It's an expensive waiting game.In this episode, we walk through the training library: how to use recordings you've already made to cut new hire ramp time in half — before Jordan ever sits across from a live client.What you'll hear:Why the most valuable sales knowledge in your business lives in situations you can't schedule or stageHow to curate your ten best consultations into a training playlist that compounds with every new hireThe AI prompt that pulls the exact phrases and sequences your best closer uses — ready to study, not just observeGet the AI Note-taking Guide → cabinetnotes.com

You didn't start your business to live in your inbox. So why does everything still run through you?Every decision, every approval, every client question, every fire, it all routes back to one brain. Yours. That's not a discipline problem. That's a design problem. And no amount of hustling harder is going to fix a business that's structurally leaking your time.This week Stoy Hall, CFP® sits down with Claire French, Operations Consultant & Business Manager and founder of CECO. From Sydney, Australia, Claire builds the operational backbone behind creative, visionary founders so their business can grow without collapsing the second they step away. She meets founders in what she calls the messy middle, that point where you're so tired of wearing every hat you don't even know what's broken anymore.Claire and Stoy get into the stuff nobody wants to admit. Why "just hustle harder" runs you straight into burnout. Why "just hire a VA" is not the answer when you actually have an operational leadership problem. Why systems don't kill the magic of your business, they're the only thing that protects it. And what the first 30, 60, and 90 days actually look like when someone finally takes the backend off your plate.Her hardest truth: you still have to show up. Claire can run the operations, build the systems, and hold the vision with you, but she can't be the visionary. That's you. This one is for every founder who's been the manager, the HR person, the payroll specialist, and the salesperson all at once, and is finally ready to just lead.Write it all down. Track your time. Then get the right help for the right problem. Connect with Claire French: Website: https://claireelizabeth.co/ Work with Claire: https://claireelizabeth.co/menu Instagram: https://www.instagram.com/claire.e.frenchNoBS listener offer: Mention NOBS on a discovery call, or use code NOBS on a Clairety Catalyst for 10% off.If this hit home, drop a comment. Tell me where you're feeling it most. I read every single one.New episodes every week on Spotify, Apple Podcasts, and YouTube. Subscribe so you never miss a real conversation.

In this episode, Seamus Nally of TurboTenant shares insights on how landlords can leverage technology, AI, and strategic management to scale their rental businesses efficiently. Discover practical tips on automation, team building, and market adaptation to enhance your real estate investment journey.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Send us Fan MailSend us Fan MailIn this powerful episode of Living the Dream with Curveball, we welcome Tarra Stubbins, an entrepreneur with a remarkable comeback story. After witnessing her thriving business plummet from $750,000 to just $25,000 a month—accompanied by foreclosure fears—Tarra has risen to lead two multimillion-dollar companies. With a decade of experience supporting icons like Drake, Lady Gaga, and Elon Musk, Tarra now dedicates her expertise to helping athletes and creators scale their businesses without burnout.Join us as Tarra shares her journey from personal assistant to business owner, detailing the lessons learned from her initial failures and the importance of building a solid foundation. She discusses the critical systems that elite performers understand, the nuances of goal-setting, and the significance of infrastructure over hustle in achieving sustainable success.Listeners will gain insights into the mindset of high achievers and the importance of being adaptable in the face of challenges. Tarra also introduces her latest venture, Wildcard, a talent incubator designed to support untapped talent in the creative industry, emphasizing her commitment to giving back and fostering new voices.What You'll Learn in This Episode:- The pivotal moments that led to Tarra's business transformation- Key differences between elite performers and the average entrepreneur- The essential systems needed for sustainable growth- The importance of infrastructure in business success- Insights into Tarra's upcoming projects and her vision for WildcardFor more information on Tarra Stubbins and her work, visit Take It Easy Group and follow her on LinkedIn and Instagram to stay updated on her journey and insights.www.takeiteasygroup.comSupport the show

Everyone is talking about AI—but I believe most entrepreneurs are asking the wrong question.In this episode, I share why AI isn't just another productivity tool or a collection of prompts. It's a completely new operating system for business. The entrepreneurs who thrive over the next decade won't necessarily be the ones using the most AI tools—they'll be the ones building smarter systems.I'll walk you through the exact framework I use with entrepreneurs and real estate agents to eliminate chaos, simplify operations, create scalable systems, and strategically implement AI where it actually creates leverage.If you've been experimenting with AI but still feel like you're working harder than you should, this episode might completely change how you think about the future of your business.Things I Cover:Why every major technology shift creates winners and losersThe three types of entrepreneurs in the AI eraWhy prompts aren't enough to build a scalable businessMy 5-step framework: Eliminate, Simplify, Systematize, Automate, and ScaleThe biggest AI mistakes business owners are making todayHow to use AI to remove bottlenecks instead of replacing peopleWhy leadership—not technology—will determine who wins

Whether you're actively trying to conceive, already pregnant, or simply dreaming about becoming a mother one day, this episode explores a topic that rarely gets discussed: what happens when an ambitious woman becomes a mom.Integrative genetic counselor Natalie Samson joins Dr. Leah Gordon for an honest conversation about preparing your business for pregnancy, navigating the identity shift into motherhood, and why success doesn't have to come at the expense of your family. They dive into practical strategies for delegation, building systems before pregnancy, planning for postpartum, and embracing the inevitable changes that come with this new season of life. Whether you're a founder, entrepreneur, healthcare provider, or working professional, this episode offers both mindset shifts and actionable advice for building a business that supports the life you truly want.00:00 Trailer + Episode Introduction 03:00 Meet Natalie Samson 05:28 What Is Preconception? 06:48 Why Genetic Testing Matters 08:57 Why This Conversation Is Needed 11:05 Will Pregnancy Change Your Ambition? 17:53 Does Your Drive Come Back After Baby? 20:09 The Biggest Lesson Motherhood Teaches Founders 23:20 How to Prepare Your Business Before Pregnancy 28:29 Building Systems That Can Run Without You 31:31 Leading Your Team Through Pregnancy 39:10 Does Motherhood Change Your Business Identity? 46:20 The Delegation Exercise Every Founder Needs 48:18 Designing Your Ideal Work Week 57:29 Does Motherhood Make You a Better Founder? 62:49 Final Advice for Ambitious WomenResources From This Episode:Natalie's Genetic Counseling Services - https://www.goldengeneticshealth.com/Follow Natalie's practice on Instagram - https://www.instagram.com/goldengeneticshealth/Follow Natalie on Instagram - https://www.instagram.com/geneticswithnatalie/Dr. Leah's Womanhood Wellness membership - https://drleahgordon.com/join

You are not doing too little. You're doing too little of the right things.I work one-on-one with 60 people a week inside Strategist Society, I've got over 1,000 people in Conversions For Clients, and across seven years I've worked with more than 3,000 freelancers. Same thread every single time: the to-do list is a mile long and most of it doesn't matter.The online space is loud. Post daily, be on LinkedIn, no wait, Threads, no wait, Facebook Groups are dead, no wait, they're not. Holy bananas, is it noisy.So in this episode I'm cutting through all of it. Three things. That's the whole list. If it's not one of these three, mark it off.In this episode, you'll learn:Why only about 20% of your daily activity actually moves your business forwardHow to run your marketing minutes in 30 minutes a day (and why Parkinson's Law is the reason it's taking you two hours)The exact weekly structure: 25 names on Monday, 5 touchpoints a day, one channel onlyWhy the student doing $40,000 months still does her marketing minutes every single dayThe difference between systems that buy back your time and systems you're using to procrastinateWhich systems matter when you're brand new (and why your logo isn't one of them)Why AI is genuinely bad at strategy, and why that makes expert knowledge your moatThe 3-question filter to run your to-do list through this weekMentioned in this episode:Predictable Clients WorkshopThe Standards of Excellence episodeThe Parking Lot System episodeBooks mentioned: Expert Secrets, DotCom Secrets, $100M Offers by Alex Hormozi, Influence by Robert CialdiniConversions For Clients: https://conversionsforclients.comStrategist Society: https://thestrategistsociety.comDM me the word FOCUS on Instagram: https://instagram.com/brandimowlesReady to scale past $10K months?This is exactly what I do with our students inside Strategist Society. I help you see why your to-do list feels so overwhelming, get you focused on what actually matters, walk you through the steps, and I'm there day to day on Voxer. If you want someone who'll kick you in the butt AND help you grow your revenue, head to thestrategistsociety.com and apply for a call. It's not a hardcore sales call. I'll find your biggest gaps, tell you honestly if you're a fit, and either way you'll leave with clarity on your next step.Loved this episode?Leave a review on Apple or hit those stars on Spotify. That one minute is the best thank-you you can give me for all the free content, y'all. And screenshot this episode, share it to your stories, and tag me @brandimowles.Now go do the dang thing.Follow the Podcast: https://podcasts.apple.com/us/podcast/serve-scale-soar/id1477998650Follow Brandi on Instagram: https://www.instagram.com/brandimowlesFollow Brandi on Facebook: https://www.facebook.com/Brandiandcompany

AI adoption feels chaotic right now. Saumyo Mukherjee calls it "good chaos."He's VP of Business Systems at Braze. 24-person team. Supports 2,000 employees. Sits between every GTM function using AI.This episode covers vibe coding sprawl. Duplicate automations. And a handoff automation that replaced 1.5 days of manual work.Plus his take on in-app intelligence, token budget and why tool-switching kills CSM productivity.Real tactics from inside a fast-scaling SaaS company.---Want the playbook, not just the conversation? Subscribe for deep-dive, actionable breakdowns from every episode at unchurned.substack.com.---What you'll learn- Why "good chaos" beats no chaos- How Braze runs quarterly AI hackathons- The sales-to-services handoff fix that saved days- Why token costs are the new budget battle- Why in-app intelligence beats tool-switching--- Timestamps0:00 - Preview & Introduction1:30 - Meet Saumyo Mukherjee, VP of Business Systems at Braze3:52 - Vibe coding sprawl problem7:53 - The AI idea box & Sales-to-services handoff fix11:52 - Balancing freedom and guardrails (Quarterly AI hackathons)14:32 - Anthropic, token costs, and budget strategy18:30 - Why in-app intelligence wins19:45 - Braze's return to Gainsight---Josh is writing a book on building customer relationships. Follow his journey and insights at www.joshschachter.com---Where to Find the GuestSaumyo Mukherjee: https://www.linkedin.com/in/saumyo/---Where to Find Josh:LinkedIn: https://www.linkedin.com/in/jschachter/Unchurned Substack: https://unchurned.substack.com/

Every coach dreams of having more freedom in their business, but most are buried in repetitive tasks that quietly steal hours every week. The problem isn't that you need to work harder. It's that your business needs better systems.In this episode, Kendra sits down with automation expert Nicole Harlow to unpack the behind-the-scenes systems that help business owners reclaim their time without sacrificing the client experience. They discuss where AI actually belongs in your business, the biggest automation mistakes coaches make, and why creating intentional client journeys can improve both efficiency and connection.Whether you're still doing everything manually or you're ready to streamline your operations, this conversation will help you identify the bottlenecks that are keeping you stuck and show you how simple systems can create more freedom, consistency, and room to grow.In This Episode:The "red Ferrari with no engine" mistake almost every coach makes when they build their businessHow to tell if your plateau is a marketing problem or a backend problem (most people guess wrong)The one simple automation sitting in your CRM that could be quietly making you thousandsWhy hiring a VA before you do THIS just transfers your chaos to someone elseWhat 7 AI employees actually do in Nicole's business right now

Hey there Voices of the Bench community, this is Trish Jones with Ivoclar. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new IPS Emax Zirconia offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow. As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, The Invisible Profession. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership. Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, The Invisible Profession. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership. But this conversation goes far beyond Matt's career. His book, The Invisible Profession, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next.Special Guest: Matt Everatt.