Podcasts about aacrao

For more than 50 years, the Carnegie Foundation for the Advancement of Teaching has been categorizing institutions in a functional but basic way–by the highest degree the institution awards and the amount of research generated by the institution. Even as American higher education changed significantly from the early 1970s, the classifications remained the same. Until recently! In this episode we talk about the classifications, how they were used and why, and what led to the revised classifications that were just released.  Key Takeaways:The Carnegie Foundation partnered with the American Council on Education (ACE) to conduct the first major overhaul of the Carnegie Classifications for Higher Education in almost 50 years.Over the three-year process, the team engaged thousands of stakeholders across the higher education sector and other relevant experts about how best to provide more information about an institution through the classifications.  For the first time, the Carnegie Classifications bring in information about the student (not just the degree) through the new Student Access and Earnings category. The American Council on Education prefers a three-syllable callout (“EY SEA EE”) rather than a one-syllable word (“ace”) when referring to the organization in shorthand. Host:Doug McKennaUniversity Registrar, George Mason Universitycmckenn@gmu.edu   Guests:Mushtaq GunjaExecutive Director of the Carnegie Classification Systems & Senior Vice President American Council on Education References and Additional Information:Carnegie Classification of Institutions of Higher Education® Classification MethodologyAmerican Council on Education

The AACRAO Annual Meeting is a phenomenal event for networking, learning, and catching up with friends and colleagues. This year's meeting, held in Seattle, Washington, brought together more than 1,700 higher education professionals for breakout sessions, plenaries, timely topics, and great fun. Key Takeaways:The AACRAO Annual Meeting continues to provide outstanding opportunities for personal and professional growth to the AACRAO membership.It's not too soon to start thinking about what you might present next year in New Orleans at the 111th Annual Meeting.  Say yes, get out of your own way, and be brave. You have tons of support from people who want to see you succeed! Host:Doug McKennaUniversity Registrar, George Mason Universitycmckenn@gmu.edu   Guests:So many guests! Thank you to everyone who agreed to be interviewed for this episode.References and Additional Information:AACRAO Annual MeetingGet Involved

Artificial Intelligence (AI) is a hot topic everywhere these days. What is it, what are its promises, and what are its current limitations in terms of applicability to the work we do in a registrar's office. You'll hear from the Chief AI Officer at George Mason University about the promises and challenges of AI, and from a privacy and information law attorney about some of the considerations we should be making as we pursue any new technology, but AI especially. Key Takeaways:There are many promises of AI, but there are some significant challenges currently, as well. Don't be swept away by the promises without engaging with the limitations.As registrars we have a special responsibility to make sure that the AI we employ maintains the safety, security, and integrity of the data we steward. The Fair Information Practice Principles (FIPPs) can help guide us to positive data governance outcomes.  Be wary of shiny new things. If the promise of something is too good to be true, it probably is. Explore AI and imagine ways it might be applied in your office, but AI is not the only tool available to us, and (in my opinion) we might be better served by pursuing intelligent automation solutions than artificial intelligence (AI) solutions. Host:Doug McKennaUniversity Registrar, George Mason Universitycmckenn@gmu.edu   Guests:Amarda Shehu, PhDChief Artificial Intelligence Officer and Professor, Computer Science, School of Computing, George Mason UniversityClaire McKennaUniversity of Notre Dame Law SchoolClaire McKenna is an attorney with 21 years of experience advising public and private sector clients.  Her practice focuses on all aspects of information law, including privacy, security, access, and disclosure.References and Additional Information:Fair Information Practice Principles (FIPPs) | FPC.govWeapons of Math Destruction by Cathy O'Neil: 9780553418835 | PenguinRandomHouse.com: BooksThe Big Switch | Nicholas Carr  (Sorry I called you “David,” Nicholas!)How much electricity does AI consume?

Pursuing an education is a political act. Working in a registrar's office means providing service. In the currently divisive political climate, with an ever diversifying student (and faculty and staff) population, how can we provide the kind of servant leadership our communities need?Key Takeaways:Being a servant leader is about treating people with respect, putting others' needs ahead of your own, listening, being empathetic, and building community.The coming years are going to be a challenge for higher education and so each of us needs to take care of ourselves, but also look out for and support one another. That includes our staff, faculty, and students. Engaging in positive action outside the office can help maintain a sense of control, a sense of purpose, and a commitment to service. Host:Doug McKennaregistrarpodcast@gmail.com   References and Additional Information:What is Servant Leadership? Recommended Reading List - Compiled from multiple sources, including some AACRAO members!Syllabus for Civil Resistance: How It Works (GOVT 1134 Harvard Kennedy School)Twenty Lessons for Fighting Tyranny | Carnegie Reporter Winter 2022Paradox of tolerance - WikipediaFind Your Members in the U.S. CongressLegal Defense FundPost-Election Resources to Defend Against Trumpism - Stop AAPI HateAmerican Civil Liberties UnionKnow Your Rights: If You Encounter ICE | National Immigrant Justice Center

One of the enduring challenges institutions face is how to assess the learning that an individual acquires when they are not enrolled at an institution, and whether and what to award as credit toward a degree in recognition for that learning. In this episode we revisit the concept of Prior Learning Assessment (PLA), and its outcome, Credit for Prior Learning (CPL), with two higher education professionals who saw the need for a better way to manage PLA so they built one. Key Takeaways:We need our students as much as our students need us. PLA is a way to build trust with our students and to affirm their learning and experiences outside of the academy. Registrars are uniquely positioned to bring transparency to the PLA process because we are the holders of so many pieces of the process. Understanding what's involved with PLA can also position registrars to advocate for it and educate others at the institution about it.  PLA and the resulting CPL can lead to better student outcomes as they can move into classes that challenge them (rather than have to take lower-level classes of material they have already learned). Students who earn CPL are more likely to persist and complete a degree program.Host:Doug McKenna, University RegistrarGeorge Mason Universitycmckenn@gmu.edu Guests:Jesse Boedingjesse@educationassessmentsystem.comConnect on LinkedInKaren Fergusonkaren@educationassessmentsystem.comConnect on LinkedIn References and Additional Information:AACRAO Core Competencies - Leadership & ManagementAACRAO Professional Proficiencies - Records and Academic ServicesEducation Assessment System websiteCAEL - Credit for Prior LearningAACRAO - Innovative CredentialsAACRAO - Learning Mobility

Every registrar's office has a series of functions they perform as part of their regular business. Sometimes these functions are well thought out and run smoothly every time. Other times there are things we do that are cobbled together and have steps that accrue over time and no one is really sure why we're doing what we're doing. If you've ever wanted to crack some of those processes open because you think there's gotta be a better way, then this episode is for you. We talk with Alex Aljets about how to map a process, key pitfalls to avoid, and how your office can benefit from well-documented process maps. Key Takeaways:Mapping a process doesn't take any complicated software, but there are some very good digital tools available. You probably already have everything you need, though! Don't let technology limit your process mapping. Process mapping is collaborative. It's important to include representatives from the entire span of the process for quality assurance and change management. Start small! But keep going! It doesn't take much to map a process, but the benefits can be significant in terms of time savings, gained administrative efficiencies, and more institutional knowledge.   Host:Doug McKenna, University RegistrarGeorge Mason Universitycmckenn@gmu.edu Guests:Alex AljetsHigher Education Process Improvement Strategistalex@aljetsconsulting.com Connect on LinkedIn References and Additional Information:AACRAO Core Competencies - Leadership & ManagementAACRAO Professional Proficiencies - Records and Academic Services“Given these constraints, how might we…”University Innovation AllianceIDEO U

Working with vendors is a fact of life for registrars and admissions officers. But a lot of us might feel reluctant to engage with vendors at a conference. If that's you, this episode is a must listen! Vendors are there to support the organization (either AACRAO or your state and regional) as they provide important services to our industry, and they're there to be seen, get their company name out, and build relationships with people rather than pushing a sale. You can ask them things! You can give direct feedback about products you use! There's significant value to be gleaned from these interactions–for you AND the vendor.  Key Takeaways:Don't stress about talking to vendors at a conference: they're there to get their name out and to receive feedback, they don't expect anyone to sign a contract in the vendor hall: they know how higher education works. The Corporate Relations or Corporate Liaison position in your State and Regional Association spends time building relationships with vendors to get sponsors for conferences and meetings, and to ensure that the time spent at the conference is valuable for both parties. You can preview which vendors are going to be at the conference in the conference app; make a plan for which vendors you want to touch base with, which vendors you want to explore, and which vendors you just want to pick up swag for your staff back in the office.   Host:Doug McKenna, University RegistrarGeorge Mason Universitycmckenn@gmu.edu Guests:Colleen Harms, Associate RegistrarUniversity of Minnesota - Twin Citiesharms231@umn.edu Connect on LinkedInSara Morelli, Senior Associate RegistrarUniversity of Iowasara-morelli@uiowa.edu Connect on LinkedIn References and Additional Information:AACRAO Core Competencies - Leadership & ManagementAACRAO Professional Proficiencies - Records and Academic Services

On today's episode of the Illumination by Modern Campus podcast, podcast host Shauna Cox was joined by Mike Simmons to discuss the evolution of digital credential wallets in the higher ed space and the potential they hold to enhance the student experience. 

In a wide-ranging discussion about grades and grading, Dr. Joshua Eyler discusses how grades are harming our learners and what we can do to help minimize that harm. We talk about the history of grades and how the current interval letter grade system came to prominence, the stress that grades cause students and the way that stress is exacerbating the mental health crisis. And we discuss alternative grading models under the umbrella of ungrading–along with clarifying what that term really means. Key Takeaways:Our current interval letter grade system wasn't developed because it was the best way to document student learning or engagement, it came into being because of the need for administrative efficiency. Given our role in the development of the transcript, registrars should take a lead role in helping think through What Comes Next after grades. Grades are excellent extrinsic motivators. Unfortunately extrinsic motivation is only good if the goal is compliance. If we want our students to engage in their learning, we need to shift the focus to intrinsic motivation by employing alternative assessment methods or “collaborative grading” models. We are in the midst of a significant period of grade reform. Registrars should leverage this opportunity to participate in and lead conversations at our institutions about alternative forms of assessment.  Host:Doug McKenna, University RegistrarGeorge Mason Universitycmckenn@gmu.edu Guests:Josh Eyler, Director of Center for Excellence in Teaching and Learning Clinical Assistant Professor of Teacher EducationUniversity of Mississippijreyler@olemiss.edu Website References and Additional Information:AACRAO Core Competencies - Leadership & ManagementAACRAO Professional Proficiencies - Records and Academic ServicesFailing Our Future: How Grades Harm Students, and What We Can Do About It by Josh EylerHow Humans Learn: The Science and Stories behind Effective College Teaching by Josh EylerUnleash Student Creativity with Contract Grading, a scholarly digital story by Doug McKenna“Making Grades” - a digital learning activity for HE721 History of Higher Education by Doug McKenna

The work of the registrar is cyclical and complex. Dependencies abound between and among systems and offices. How do you keep track of all of the tasks required to make everything run smoothly in your office and on your campus? Use a production calendar. In this episode we'll talk about what a production calendar is, how to use one, its relationship to the academic calendar, along with tips and tricks for getting the most out of this critical tool in a registrar's resources. Key Takeaways:Your production calendar should be informed by your academic calendar. The academic calendar governs the flow of each term for the institution, while your production calendar governs the work your office does to support each action in the term.Your production calendar doesn't have to be fancy or have a lot of whistles and bells, but it needs to be shared across your office (and potentially with other offices) and it needs to be used. Make it a habit to review your production calendar regularly, and have your teams review it, as well, to be more proactive.  Getting started with a production calendar can seem overwhelming, but take it a little at a time. Go through one academic cycle and track all the things that you or your team does. Over time, include more granularity for the tasks with links to documentation or the text of repeated messages. Operate with a mindset of “progressive elaboration,” or “continuous improvement.”Host:Doug McKenna, University RegistrarGeorge Mason Universitycmckenn@gmu.edu Guests:Amber Cellotti, Deputy Registrar & Director, Office of the RegistrarUniversity of Minnesota - Twin Citiesknap0071@umn.edu Nicolas Jobe, University RegistrarSeton Hill Universitynjobe@setonhill.edu Traci Rees, Associate University Registrar for Student Systems & Information ServicesUniversity of Pennsylvaniartraci@upenn.edu Elissa Thoman, Registrar Services Coordinator University of Iowaelissa-thoman@uiowa.edu  References and Additional Information:AACRAO Core Competencies - Change ManagementAACRAO Core Competencies - Leadership & ManagementAACRAO Professional Proficiencies - Records and Academic ServicesPivot to a Successful Production Calendar - Annual Meeting Presentation by Traci Rees

A new episode digs into one of the knottier problems in higher education: how learning is recognized across institutions. We often call this transfer of credit, but “learning mobility” is broader than that, given the expanding array of educational institutions, alternative providers, employers and others that, in one way or another, help people develop their skills and knowledge. This episode of The Key explores the creation of the Learning Evaluation and Recognition for the Next Generation (LEARN) Commission, a joint project of the American Association of Collegiate Registrars and Admissions Officers (AACRAO) and the consulting firm Sova. Joining the conversation are Melanie Gottlieb, AACRAO's executive director, and Juana H. Sánchez, a project director at Sova. They discuss the commission's goals, why the demographic, economic and social demands of this moment make “learning mobility” particularly important right now, and steps that colleges, governments and others might take to help learners navigate our diffuse postsecondary ecosystem. The Key is hosted by Inside Higher Ed Co-founder and Editor Doug Lederman. This episode is sponsored by the Gates Foundation.

Have you ever wondered if the things you're focused on at work are the right things? Do your teams understand how the work they do fits into the office's larger goals, or the institution's? Engaging in strategic planning can help with both of those questions, but it's always seemed a little daunting. In this episode we talk to Dani Ambrose and Dr. Kelley Jenkins from the University of Mississippi about a simplified approach to strategic planning that is accessible to all, extensible, and can be used by everyone from individuals, teams, to your entire office.      Key Takeaways:Strategic planning is about identifying where you are, where you've been, and where you want to go. It's as simple as that. Start slowly: don't try to eat the whole elephant in one bite. It's important to listen first, get your team talking, and then guide them through using various tools to help surface strengths, weaknesses, opportunities, values, and areas of focus. Host:Doug McKenna, University RegistrarGeorge Mason Universitycmckenn@gmu.edu Guests:Dani Ambrose, RegistrarUniversity of Mississippi Main Campusdeambros@olemiss.edu Dr. Kelley Jenkins, Associate RegistrarUniversity of Mississippi Main Campuskdjames@olemiss.edu  References and Additional Information:Strategic Planning and Assessment Worksheets (tools described in the episode)Collaborative Assessment and Strategic Planning (2024 Annual Meeting Presentation)AACRAO Core Competencies - Change ManagementAACRAO Core Competencies - Leadership & ManagementAACRAO Professional Proficiencies - Records and Academic Services

Change is a constant occurrence in a registrar's world, but it does seem that the amount and rate of change has increased. Responding to change and managing through it are skills that we all employ, but could all improve. In this episode, we talk to members of the registrar's office from Middle Tennessee State University about recent changes their office has faced, how those changes unfolded, and how they managed their way through them.    Key Takeaways:Initial reactions to change will vary; even if the initial reaction is negative, encourage people to move past that quickly and approach things with an open mind and a positive attitude.Communication throughout a change is critical. People aren't necessarily afraid of change, they're afraid of the unknown. Communicating through changes helps reduce those fears and increases buy-in. Focus on the positive outcomes, even in the middle of challenging situations. Not everyone will get everything they want out of changes (we all have our Barbie dreamhouse), but focusing on the positives will go a long way.  Host:Doug McKenna, University RegistrarGeorge Mason Universitycmckenn@gmu.edu Guests:Tyler Hensen, Assistant Vice Provost, Registration and Student Records & University RegistrarMiddle Tennessee State Universitytyler.hensen@mtsu.edu Cindy Johnson, Associate Registrar, Curriculum and GraduationMiddle Tennessee State Universitycindy.johnson@mtsu.edu Anne Ford, Associate Registrar for Registration, Records, and SchedulingMiddle Tennessee State Universityanne.ford@mtsu.edu  References and Additional Information:AACRAO Core Competencies - Change ManagementAACRAO Core Competencies - Leadership & ManagementAACRAO Professional Proficiencies - Records and Academic Services

Degree audits are somewhat of a technological marvel. In the first episode of season 7, we explore what a degree audit is, what it does, and ways that institutions can (and should) be using the data degree audits provide in order to make their students' lives (and their own) easier. Along the way we talk about curriculum development, the Catalog and the role it plays as the foundation of the audit, and the way catalog year governs requirements students are held to.   Key Takeaways:“Degree audit” is a term that can refer to both the process of confirming a student has met all of the requirements for a sought credential as well as the tool used to assist with that process. Doug thinks of a degree audit in terms of the tool itself. The Catalog is the foundation of the degree audit. Only fully approved curricular requirements should be reflected in the degree audit. Requirements-based reporting using the data-rich degree audit data should be leveraged by institutions to streamline administrative processes and provide intrusive advising.  Host:Doug McKenna, University RegistrarGeorge Mason Universitycmckenn@gmu.edu NOTE: I think I said “invasive advising” in the episode…I meant “intrusive advising,” but I didn't re-record it. I apologize.  References and Additional Information:Rethinking the Degree Audit - in AACRAO Guide to Graduation CeremoniesDegree Audit references and resourcesAACRAO Professional Proficiencies - Knowledge of Student Records ManagementData Systems ManagementI'm Just a Bill - Schoolhouse RockStrange Bedfellows: The Registrar's Office and University Policy and Curriculum Committees

US higher education continues to experience challenges, and sometimes those challenges lead to institutions closing. In this episode we revisit the topic of institutional closure from the lens of the receiving institution. Guests Jackie DeMolee and Hannah Rounds talk about the University of Iowa's role as the closed institutions' records repository within the state of Iowa. We learn about the two categories of institutional closure, about the regulatory triad, and ways that receiving institutions can minimize harm for students and assist the closing institution.   Key Takeaways:Both “abrupt” and “orderly” institutional closures can feel sudden for those experiencing them. Providing empathy, giving grace, and being patient with the closing institution's staff is important. Having a plan or procedure in place in advance will also greatly assist the receiving institution. Digitizing catalogs can go a long way to help students have a soft landing wherever they wind up; being able to reference requirements and course descriptions is important!As a receiving institution you have to remember that the students who are coming to you for their records are likely going through a traumatic experience and at the same time have to learn a different system for requesting transcripts, etc. Be patient, provide resources and support, and help students in any way you can.  Host:Doug McKenna, University RegistrarGeorge Mason Universitycmckenn@gmu.edu Guests:Hannah Rounds, Curriculum AnalystUniversity of Iowahannah-rounds@uiowa.edu Jackie DeMolee, Registrar Services Coordinator University of Iowajacqueline-demolee@uiowa.edu  References and Additional Information:For the Record - S4E6 - Considerations When Closing an Institution; 10/29/21; Guest: Ramie NationSEEHO College ClosuresAACRAO Institutional Closures ReportAACRAO Professional Proficiencies - Knowledge of Student Records Management

This is an episode of love and gratitude from University Registrar and For the Record Co-Host Sarah Reed, with love to the listeners. Sarah Reed is stepping away from co-hosting  For the Record and is sharing her reflections about how she stumbled into podcasting, the journey of podcasting, her thoughts about and processing this change of stepping away from something she has deeply enjoyed, and other reflections she learned through the process and from guests directly to the listening audience.  She ties her reflections on this experience to the game of life and shares how the lessons she's learned from podcasting may resonate with the listening audience.  Key Takeaways:Sarah's intention in this episode is to transparently share the impact of the many people who have contributed to this meaningful journey and share so much love back to them and the listening audience (yes, that means YOU!)Delve deeper into the shared personal experience (the good, the challenging, and the meaningful) from Sarah's journey of falling into podcasting and some of the challenges she faced in learning to podcast and co-hosting podcasting on For the Record.Hear some of the tips and lessons that Sarah has learned in her journey of podcasting that resonate most with her.Addressing the imposter phenomena. Sarah shares some of her own experience with imposter phenomena and what she's learned about this experience of phenomena from her For the Record guest speakers during the past two years.Host and Guest:Sarah Reed, University RegistrarUniversity of California - Berkeleysjr@berkeley.edu  References and Additional Information:Video Link: You Are Enough, Motivational Speaker Lisa Nichols  (Sarah's favorite recording from her favorite motivational speaker)https://youtu.be/egUJJcB5hoA?feature=shared 

In this episode of "Confessions of a Higher Ed CMO," Jaime engages in a compelling conversation with Andrew Careaga, a retired chief marketing officer with over 30 years of experience in higher education marketing at Missouri University of Science and Technology. Careaga shares insights from his extensive career, reflecting on the evolution of higher ed marketing and the impact of technological advancements like the internet, social media, and AI.Takeaways from this episode include:How to navigate a long-term career with humble beginnings that conclude with a CMO roleTips for maintaining a balance between professional responsibilities and personal interestsTips for staying adaptable and open to growth over the course of your careerInsight into making the transition from individual contributor to leaderA peek into the ways an institution changes over three decadesGuest Name: Andrew Careaga, retired CMO at Missouri University of Science and Technology CARRYAGAGuest LinkedIn: https://www.linkedin.com/in/andrewcareaga/Guest Bio: Andrew Careaga is the retired chief marketing and communications officer for Missouri University of Science and Technology (Missouri S&T), a STEM-focused public research university in Rolla, Missouri. During the university's name change from the University of Missouri-Rolla to Missouri S&T, Careaga was instrumental in managing communications and branding initiatives. In 2009, he was named International Brand Master of the Year by Educational Marketing Group Inc., primarily in recognition of his role in coordinating Missouri S&T's name change communications effort. More recently, he led a campus-wide market research effort and brand identity update for the university. The resulting "Miners Dig Deeper" campaign received a Gold Award from CASE, District VI, in 2016.His professional involvement includes service with CASE as a trustee (2016-2018) and formerly as chair of CASE District VI (1998-2000) and a three-year term on the CASE Communications and Marketing Commission (2002-2005). He presents frequently on branding, marketing, social media marketing, crisis communications, change management and related subjects at various conferences and workshops, including events sponsored by the American Marketing Association, CASE, Academic Impressions, Higher Ed Experts, Higher Ed Hero, HighEdWeb Arkansas and AACRAO, among others. - - - -Connect With Our Host:Jaime Hunthttps://www.linkedin.com/in/jaimehunt/https://twitter.com/JaimeHuntIMCAbout The Enrollify Podcast Network:Confessions of a Higher Ed CMO is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too! Some of our favorites include Talking Tactics and Higher Ed Pulse. Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com. Connect with Us at the Engage Summit:Exciting news — Jaime will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we'd love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI. Use the discount code Enrollify50 at checkout, and you can register for just $99! This early bird pricing lasts until March 31. Learn more and register at engage.element451.com — we can't wait to see you there!

Inspired by a session at the Convergence conference co-sponsored by AACRAO and UPCEA, this episode delves into questions of trust in the digital credentials higher education is moving quickly toward–and is in fact already awarding in droves. The Trusted Learner Network (TLN) is the focus of the conversation and ways that the TLN is designed to tackle core challenges of quality, accessibility and value in the world of digital credentials by developing governance frameworks, technologies to onboard institutions into the world of digital credentials, and a community to explore and advance the ecosystem. Also, you'll hear about an “unconference” where all the sessions are planned on the spot. Key Takeaways:The TLN is more about trust than about technology; the technology is a tool, but the exchange of ideas, support, and the governance framework is critically important for moving microcredentials forward. There is an inherent tension between what we (as institutions) decide is “trusted” versus what we leave out of the trusted category; we (as institutions) need to be conscious of that gatekeeping and not perpetuate prior equity discrepancies. We are still working through all of the complicated questions about non-credit, credit, blends of each; what's included on the transcript; whether the transcript is still the appropriate place to represent student learning (or if it ever did!); and want you to join the conversation. Host:Doug McKenna, University RegistrarGeorge Mason Universitycmckenn@gmu.edu Guests:Insiya Bream, Registrar & Associate Vice PresidentUniversity of Maryland Global CampusMeena Naik, Director, Skills First DesignJFFLabsNoah Geisel, Microcredentials Program ManagerUniversity of ColoradoKate Giovacchini, Executive Director, Trusted Learner NetworkExecutive Director Engineering, Enterprise Technology - Engineering CoreArizona State University References and Additional Information:Trusted Learner NetworkThe Badge Summithttps://conferences.upcea.edu/convergence2023/ https://www.aacrao.org/signature-initiatives/learning-mobility/digital-credentials https://academicaffairs.rutgers.edu/microcredentialing-and-digital-badging 

Another episode recorded at the Convergence conference co-hosted by UPCEA and AACRAO focusing on credential innovation. Microcredentials have popped up in many places, but what about at a research-intensive institution? This episode explores the ways that Rutgers University went about discerning the best path forward with microcredentials. Chris Retzko, Director of Academic Assessment and Accreditation shares his experiences working with the implementation and roll out of microcredentials from the beginning. Key Takeaways:There was a significant amount of collaboration and involvement from stakeholders to push a report with recommendations on microcredentials forward. Reach out to others across your institution to study, explore, and identify ways that microcredentials will work for your institution. Institutional culture will dictate a lot! Incorporating the microcredential review and approval process into existing administrative systems makes things easier for everyone involved. And don't forget the assessment piece!Microcredentials can be a way to make concrete abstract concepts that students are learning as part of their degree programs. Look to your curriculum's learning objectives for opportunities!Host:Doug McKenna, University RegistrarGeorge Mason Universitycmckenn@gmu.edu Guests:Christopher RetzkoDirector of Academic Assessment and AccreditationRutgers Universityretzko@oq.rutgers.edu    References and Additional Information:https://conferences.upcea.edu/convergence2023/ https://www.aacrao.org/signature-initiatives/learning-mobility/digital-credentials https://academicaffairs.rutgers.edu/microcredentialing-and-digital-badging 

This episode explores the life path and journey of a registrar- beyond the individual career changes- to learn more about what has inspired these changes, and upon a lived life thus far.  We take time today to reflect, pause, process, and learn.  Scott has spent 47 years working in higher education, including positions in development, admissions, financial aid, records, and registration, and institutional research at three institutions. He has presented at “early adopter” technology sessions for 30 years, with recent sessions on developing positive working relationships and updating business processes.  Scott is an honorary member of AACRAO, AACRAO's highest honor. Honorary Membership is awarded to retired or retiring members in recognition of a career of active involvement and contribution to AACRAO.Key Takeaways:Work/Life integration is a way to think about incorporating the different realms in one's life into a cohesive whole rather than framing work/life balance as a push/pull tension.Transitions in your work life will happen and continue to happen. Be open to change, be open to learning, take the time to cultivate meaningful relationships wherever you are. Understand how to “count the cost” of the commitments you make at work–ideally before you make them, to ensure that you have the capacity to do well all of the things you agree to do. Host:Sarah Reed, University RegistrarUniversity of California - Berkeleysjr@berkeley.edu  Guest:Scott Dittman, Registrar Hebrew Union College-Jewish Institute of ReligionSDittman@huc.edusdittman@wlu.edu References and Additional Information:Video Link: The Power of Not Reacting by Dr. Joseph Michael Levryhttps://www.youtube.com/watch?v=mhZalV4PRbo Articles:Chris Porteous, "Work-Life Integration vs Work-Life Balance: Is One Better Than the Other?", https://www.lifehack.org/927152/work-life-integration-vs-balance, March 8, 2023.Taking vacation and time off improves your well-being: https://hbr.org/2023/07/how-taking-a-vacation-improves-your-well-beingHoliday Resources:Maintain mental health during the holiday season: https://namica.org/blog/handling-stress-during-the-holiday-season/15 Tips for holiday peace of mind and coping with holiday greif this festive seasonhttps://bc.cmha.ca/news/15-tips-for-holiday-peace-of-mind-and-coping-with-holiday-grief-this-festive-season/15 Inspiring Books to Read Over the Holidayshttps://www.inc.com/jessica-stillman/15-inspiring-books-to-read-over-holidays-courtesy-of-adam-grant.html 15 of the most binge-worthy books to read over the holiday break: https://theeverymom.com/books-to-read-over-holiday-break/20 Best Books of 2023https://www.aboutamazon.c

Academic Scheduling is an incredibly complicated part of the registrar's responsibilities. There are multiple moving parts with competing interests often vying for a limited set of physical resources. Managing this process well is critical to successfully supporting your students through their academic journeys. Jessica Lansing and Ashley DeSantis, both from SUNY at Albany, share their process of working across the campus to improve the scheduling process.Key Takeaways:Establishing, socializing, and enforcing a solid set of foundational scheduling practices is challenging but important work. Articulating ways that academic scheduling can support (or hurt!) student success is also important framing. Student-centric scheduling practices are best.It is critical to have buy-in and support from all levels of the institution when revising any scheduling practices. Academic schedule development can be fraught, but strong working relationships will go a long way to easing some of the issues. Support from the Provost's Office and Deans will, too.The work is ongoing, collaborative, sometimes frustrating, and requires a commitment to communication, a reasonable amount of patience, dedication to maintaining the student focus, and the ability to admit and own mistakes. In short, academic scheduling is hard work!Host:Doug McKennaUniversity RegistrarGeorge Mason Universitycmckenn@gmu.eduGuests:Ashley DeSantisAssistant RegistrarSUNY at Albanyandesantis@albany.edu    Jessica LansingAssociate RegistrarSUNY at Albanyjllansing@albany.edu  References and Additional Information:Leadership and ManagementTechnological Knowledge

Recording live from the inaugural Convergence conference in Washington, DC, co-hosted by UPCEA and AACRAO! Convergence brings together higher education professionals to discuss credential innovation. #Credovation! In this episode, Bob Hansen, CEO of UPCEA, shares the impetus for the Convergence conference, reflects on the state of credentials in higher education, and looks to the future of collaborations with AACRAO. And gives his favorite Flannery O'Connor book. Key Takeaways:There are echoes of reactions to online learning in the current conversations around microcredentials; they're an idea whose time has come, but we will continue to need to articulate the “why” even as administrators push into the “how.”The partnership between UPCEA and AACRAO in relation to microcredentials is mutually beneficial; UPCEA members have been on the cutting edge of developing microcredential programs, and AACRAO members remain grounded in the verification and certification of credentials. UPCEA continues to focus on the many and varied initiatives launched before and during the pandemic. And plans are already underway for next year's Convergence conference in October in New Orleans, LA. Host:Doug McKenna, University Registrar, George Mason Universitycmckenn@gmu.edu Guests:Bob Hansen, Ph.D.CEO, UPCEAwww.upcea.edu   References and Additional Information:https://conferences.upcea.edu/convergence2023/ https://www.aacrao.org/signature-initiatives/learning-mobility/digital-credentials https://upcea.edu/membership/ https://www.amazon.com/Everything-That-Rises-Must-Converge/dp/0374504644 

It's YOUR time to #EdUp In this episode,  YOUR guest is Melanie Gottlieb, Executive Director at the American Association of Collegiate Registrars & Admissions Officers (AACRAO) YOUR guest cohost is Nicole Engelbert, Vice President of Higher Education Product Strategy at Oracle YOUR host is ⁠Dr. Joe Sallustio YOUR sponsors are InsightsEDU & Commencement: The Beginning of a New Era In Higher Education!⁠ What does Melanie mean when she talks about the mobility of learning? What are ACCRAO's top 2 priorities? What does Melanie see as the future of Higher Education? Listen in to #EdUp! Thank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp! Connect with YOUR EdUp Team - Elvin Freytes & Dr. Joe Sallustio ● Join YOUR EdUp community at The EdUp Experience! We make education YOUR business! --- Send in a voice message: https://podcasters.spotify.com/pod/show/edup/message

The conversation continues. UC Berkeley's University Registrar and For the Record Co-Host, Sarah Reed, interviews colleagues at the 2023 AACRAO Annual Meeting about what resonates personally and professionally for them in this multi-part series. Sarah was inspired by the 108th Annual Conference Opening Plenary Speaker, BD Wong, and the vulnerability and strength he shared when unpacking his personal and professional journey and intersecting identities.  In a nod to BD, Sarah invites each guest to share how they have been seen/unseen and where they are on their own journey towards complete authenticity.  In conclusion, Sarah invites you to take a moment of pause and self-reflection with her before closing out with today's affirmation.Key Takeaways:We have a unique journey, and each of our journeys makes us the perfect fit for our line of work (a.k.a. there is no one “right” way to advance or become ___ [insert job title].  As shared by each guest's unique journey, part of what makes you, you -your talents and skills- make you perfect for the role. Tips and tricks for leading teams.  Moving to permanently remote work- can work!  There is power in modifying work language – how it can be used to enhance connection and belonging or break it.   Our journey and store are what make us, and even painful experiences can blossom fruit when used as a gift to inspire connection or service to others.  Processing our “authenticity” journey can be perceived differently across generations and space, place, and openness to connection.  What untapped possibilities and synchronicities can happen when we make room for “woo-woo” in Higher Ed. and in life?Host:Sarah Reed, University RegistrarUniversity of California - Berkeleysjr@berkeley.edu Guests:Insiya BreamRegistrar and Associate Vice President University of Maryland Global Campusinsiya.bream@umgc.edu    Kristi Fonseca-WilliamsTrainer & Instructor, Office of the RegistrarTexas Tech Universitykristi.fonseca-williams@ttu.edu  Helen GarrettUniversity RegistrarUniversity of Washingtonhelenbh@uw.edu  Additional Information:Link:  BD Wong | Plenary Speaker Sarah would love to hear what resonated with you! What gave you pause?  What moved you? What was an ah-ha moment? Please share your episode thoughts and feedback or connect with Sarah at: sjr@berkeley.edu  | www.linkedin.com/in/sarahjreed11

The 2023 conversation continues and concludes. UC Berkeley's University Registrar and For the Record Co-Host, Sarah Reed, interviews colleagues at the 2023 AACRAO Annual Meeting about what resonates personally and professionally for them in this multi-part series. Sarah was inspired by the 108th Annual Conference Opening Plenary Speaker, BD Wong, and the vulnerability and strength he shared when unpacking his personal and professional journey and intersecting identities.  In a nod to BD, Sarah invites each guest to share how they have been seen/unseen and where they are on their own journey towards complete authenticity.  In conclusion, Sarah invites you to take a moment of pause and self-reflection with her before closing out with today's affirmation. Key Part 3 Takeaways:Students know how to apply to college, but they may not be exposed to all the other steps and aspects needed (ACT, SAT, apply for housing, etc.) to successfully navigate the transition from high school to College.  There is a critical need to reassess the pathways to higher education and the way to support adult and returning students.  Let us not hear, “But this is the way we've always….” This conversation flips assumptions and traditional frameworks on their head!  There are perhaps untapped opportunities to more closely align Registrar and Admissions department work and hand-offs and to incorporate those closure connection opportunities (and training on what we do and the process) at AACRAO!  #Real talk about the impact of COVID on the workforce, managing the responsibility of keeping the office afloat during staffing cuts.  It's important to listen to your needs both at work and at the AACRAO conferences. Host:Sarah Reed, University Registrar University of California - Berkeley sjr@berkeley.edu Guests:Charles BucknerAssociate Director of RecruitmentNevada State Universitycharles.buckner@nsc.edu  Matthew Spencer SutherlandRecruitment AssociateCollege Unbound Megan McHenryRegistrarBates Collegemmchenry@bates.edu  Additional Information:Link:  BD Wong | Plenary Speaker  Sarah would love to hear what resonated with you! What gave you pause?  What moved you? What was an ah-ha moment? Please share your episode thoughts and feedback or connect with Sarah at sjr@berkeley.edu  | www.linkedin.com/in/sarahjreed11| registrarpodcast@gmail.com 

In this episode of Associations Thrive, host Joanna Pineda interviews Melanie Gottlieb, Executive Director at the American Association of Collegiate Registrars & Admissions Officers (AACRAO) . Melanie discusses:How AACRAO was established in 1910, which makes AACRAO the oldest higher education association in the US. The journey from being an admissions officer and active AACRAO member to becoming the Deputy Director and then Executive Director. How the latest strategic planning process at AACRAO was the most inclusive of members and staff. The reorganization of the staff to support the new strategic plan. AACRAO's 90-day process improvement process. AACRAO's Learning Mobility initiative, which is tied to getting a learner into and through the higher education system successfully, especially as higher education becomes less traditional. How a higher education transcript is central to the higher ed experience, and it hasn't changed in 50 years!How AACRAO's caucus groups help members find their community. References:AACRAO websiteStrategic Enrollment ManagementLearning Mobility

Back at it again, UC Berkeley's University Registrar and For the Record Co-Host, Sarah Reed, interviews colleagues at the 2023 AACRAO Annual Meeting about what resonates personally and professionally for them in this multi-part series. Sarah was inspired by the 108th Annual Conference Opening Plenary Speaker, BD Wong, and the vulnerability and strength he shared when unpacking his personal and professional journey and intersecting identities.  In a nod to BD, Sarah invites each guest to share how they have been seen/unseen and where they are on their own journey towards complete authenticity.Key Takeaways:In Part 1, we chat about the experiences of attending the AACRAO conference for the first time; we dive into the perspective of change management from a millennial; we learn tips on what to think through when evaluating applying for advancement and a potential move across the country, and how a team can help onboard a new member; we share in the experience of a colleague who unpacked her feelings and learns to embrace her whole self both personally and professionally. Finally, each guest explores where they have been seen/unseen. In conclusion, Sarah invites you to take a moment of pause and self-reflection with her before closing out with today's affirmation.Host:Sarah Reed, University RegistrarUniversity of California - Berkeleysjr@berkeley.edu Guests:Erin SturgisDirector of Student RecordsJohns Hopkins Universityesturgi1@jhmi.edu  Whitney CostnerUniversity RegistrarCoker Universitywcostner@coker.edu Laurie LawAssociate RegistrarAlbany Law Schoolllaw@albanylaw.edu Additional Information:Link:  BD Wong | Plenary Speaker Sarah would love to hear what resonated with you! What gave you pause?  What moved you? What was an ah-ha moment? Please share your episode thoughts and feedback or connect with Sarah at: sjr@berkeley.edu  | www.linkedin.com/in/sarahjreed11

AACRAO's Hill Day is an opportunity for members to become advocates in the halls of power in the United States capitol complex. Hill Day is a way for members to increase their awareness of AACRAO's legislative agenda, help communicate that agenda to members of congress, and develop the skills necessary to increase their advocacy efforts from local to national. In this episode we hear from Michelle Mott, AACRAO's director of public policy, about AACRAO's history with and motivations for Hill Day, and then we hear from nine members who participated in Hill Day 2023.     Key Takeaways:AACRAO provides everything you need to be successful in this adventure: online training, videos, issue briefings, and reference handouts. You may feel nervous, but you will be prepared!  Advocacy work is very similar to registrar work: we build relationships, we provide information, we listen to pain points, and we offer solutions. Advocating for higher education on the Hill is right in a registrar's wheelhouse.Knowing about the issues facing higher education and the legislative efforts under way to address those issues is an important part of being an effective advocate. You can do a lot to effect positive change even at your state level just by educating yourself on the issues and doing some outreach to your representatives.  Hill Day is a fun way to get involved. Members commented on how easy it is to make your voice heard, and many committed to continuing the advocacy efforts beyond the event. Host:Doug McKenna, University RegistrarGeorge Mason Universitycmckenn@gmu.edu Guests:Michelle Mott, Director of Public PolicyAACRAOmottm@aacrao.org Scott Campbell, Associate Vice President and University RegistrarUniversity of Chicagoscottcampbell@uchicago.edu Lisa Emery, Sr. Associate RegistrarUniversity of Michiganemeryl@umich.edu Shannon Gerke Corrigan, Registrar and Title IX CoordinatorFox Valley Technical Collegeshannon.gerkecorrigan8969@fvtc.edu Angela Goodwin, Associate RegistrarPoint Park Universityagoodwin@pointpark.edu Tara Kent, Director - Office of the RegistrarAmerican Musical & Dramatic Academytkent@amda.edu Ramie Nation, University Registrar and Advisor to the President for AccreditationBaker Universityramie.nation@baker.edu Jacquelyn Sims, Assistant RegistrarGeorge Mason Universityjsims@gmu.edu Sara Sullivan, Sr. Associate RegistrarUniversity of Iowasara-c-sullivan@uiowa.edu Ashley Wheelis, Deputy RegistrarUniversity of North Texasashley.wheelis@unt.edu 

Making the jump from associate to registrar, especially if it involves moving from one institution to another, can be an exciting and challenging time. In this episode we hear from two registrars about their experience with that transition: what were the highs, the lows, the pain points, and how they navigated those situations. Lots of nuggets of wisdom and pieces of practical advice abound!    Key Takeaways:Use your “new card.” Be authentic about not knowing everything right away. Asking for help and patience from people is a good way to build rapport.  Lean on your mentors and other support networks, especially state and regional organizations. Again, don't be afraid to ask for help or assistance or guidance. The AACRAO community is large and strong.  Acknowledge and support your staff! They're doing hard work (and also going through the transition of a new director). Stay humble and be quick to praise and reward your team. Hosts:Doug McKenna, University RegistrarGeorge Mason Universitycmckenn@gmu.edu Sarah Reed, University RegistrarUniversity of California - Berkeleysjr@berkeley.edu Guests:Chris Dorsten, University RegistrarKent State Universitycdorsten@kent.edu Molly McDermott-Fallon, Assistant Vice Provost & University RegistrarUniversity of Cincinnatimolly.mcdermott@uc.edu References and Additional Information:Leadership and ManagementProblem SolvingCommunication

Increasingly, the work of the registrar relies on technology. Having a vibrant and positive working relationship with your Information Technology (IT) services division–whatever it's called at your institution!--is vital to working efficiently and effectively. In this episode we talk to two IT leaders about the way their divisions run, what makes them tick, and what keeps them up at night. This wide-ranging discussion is not limited to the student side of their work, but is intended to shed some light on all of the other things IT divisions do as part of their support for the institution.    Key Takeaways:Building strong relationships with your information technology division is crucial to the success of your work in the registrar's office. Involving IT early and often in your strategic planning will go a long way to avoid problems with resource allocation and expectation management. IT divisions are tasked with enormous responsibilities across institutions. Support of the student systems is one aspect of what they do, and recognizing that they have significant other areas of responsibility can help ease frustrations and encourage collaboration. Technology will continue to change at an increasing rate. It's critical to get comfortable with change as a constant and not get too attached to one specific way of doing something. Your IT division is there to help but it must be a true partnership.  Hosts:Doug McKenna, University RegistrarGeorge Mason Universitycmckenn@gmu.edu Sarah Reed, University RegistrarUniversity of California - Berkeleysjr@berkeley.edu Guests:Kemal Badur, Chief Technology Officer University of ChicagoEd Clark, Chief Information Officer  California State UniversityReferences and Additional Information:Leadership and ManagementTechnological Knowledge

Admit It sits down with Dr. Lisa Perry at the University of California - Merced to learn about the one stop model and its impact on student enrollment and retention. UC Merced's Students First Center has experienced student success at its campus, listen to learn how.

Post-secondary institutions in the United States are many and varied. Medical schools, in particular, pose specific and unique challenges for administrators. In this episode, we talk to two medical school registrars about the ways their work differs from and aligns with the work of a non-medical school registrar. Learn about the different accrediting bodies and courses of study medical students pursue, and about some of the key touchstones of a medical student's experience–all through the lens of the medical school registrar.  Key Takeaways:Medical school registrar positions require many of the same kinds of skills and motivations as other registrar positions. The interview was recorded on March 13, 2023, so references to Match Week and Match Day occurred in the third week of March for 2023. Match Week is a huge deal for medical school students. For registrars it is akin to supporting a separate commencement ceremony in terms of data preparation and reporting. Technology remains a challenge for medical school registrars, in particular the way student information systems are not necessarily designed with the specific needs of medical schools in mind. 

Portia LaMarr (HEARD co-host), Loida Utley (Transfer Tea), and Sarah Reed (For the Record co-host) took a moment at the AACRAO Annual Meeting to record this cross-podcast conversation. Hear them talk about opportunities for connection between professions (e.g., financial aid, registrar, and admissions); where they feel seen (and where they haven't); and how they have learned to advocate for themselves. Oh, and Portia's unwavering commitment to figuring out what birds people are. It's a great conversation!

Admit It engages in a conversation with Dr. Zach Taylor, Karla Weber-Wandel, Sarah Pauter, and Elizabeth Clews about one of the most relevant and pressing topics in higher education, student re-enrollment based on their satisfactory academic progress otherwise known as SAP. SAP is policy that is misunderstood by institutions and students. Listen to learn how your institutiton can learn how to use SAP as a re-enrollment strategy. Resources:https://financialaid.wisc.edu/eligibility/#SAPhttps://jbay.org/resources/overlooked-obstacle/

Adrienne Bricker and Jennifer Love return to the podcast to discuss the work of the AACRAO Mentorship Working Group, to talk about their research and the process of being involved in a working group, along with some of their experiences with mentoring. Plus we talk about breakfast food. Key Takeaways:The AACRAO working group on mentoring examined whether and how to implement a formal mentoring program for the AACRAO membership; the report from the group will be released soon. Mentoring relationships work best when expectations are clear for each side. Sometimes that means being explicit in your ask: “Will you be my mentor?” There are many ways to mentor: career advice, support and encouragement, sounding board for psychosocial development, etc.Guests:Adrienne BrickerUniversity RegistrarOhio State Universitybricker.164@osu.eduJennifer LoveDirector, Texas One Stop for Enrollment ServicesUniversity of Texas - Austinjennifer.love@austin.utexas.edu 

The world is facing many challenging situations that require strong leadership. Even if you aren't in a “leadership position,” you can be a leader. Transformational leaders are those who empower and enable those around them to achieve their highest potential. In doing so, their teams thrive. In this episode, we hear from Bianca Thompson-Owen as she shares her thoughts and reflections on various leadership styles, how failure is a key to growth, and ways that transformational leaders bring out the best in their people.  Key Takeaways:Everyone in your organization has the capacity to be a leader. Yes, even you. Getting people to think of themselves as leaders and to recognize the ways that they are already leaders is an important part of being a transformational leader yourself.Transformational leaders empower others to empower themselves. They lead by example, are reflective, empathetic, and solution-oriented. They are change agents, and focused on bringing about meaningful change at their organizations. Transformational leadership is an ongoing process. There is not a “one and done” action that you can do and say “I'm a transformational leader.” It takes self-reflection, vulnerability, a willingness to be adaptable and flexible, and a willingness to change. 

What is it like to be the first person in your family to be the first of everything? The first to attend college, the first to earn multiple advanced degrees, the first to be elected president of a regional professional association? In this episode Dr. Soraira Urquiza talks about her higher education and career journeys, highlighting the specific challenges first generation students encounter. We also discuss resources institutions should provide for first gen students and ways to ensure the students who need them are aware of them. Key Takeaways:First generation students have different support needs than students whose families have more experience navigating the college environment. And they may not even be aware that they have those needs until they're in educational trouble. Institutions need to be proactive with outreach and be persistent with follow-up.Administrators should review their policies, websites, and communications, through the lens of a first generation student (or even work with actual first generation students in this effort!) to make sure that they are clear and communicate the anticipated message.If you work as a registrar for 16 years and serve as the president of a regional association, you're always going to be welcome in the AACRAO family, even if you move on to your dream job of teaching at a community college. And the universe will remind you of this in ways you couldn't imagine. 

Law Registrars are registrars, it's right there in their title! But how much do you really know about the differences between the range and scope of responsibilities of a Law Registrar as compared to a University Registrar. In this episode, we talk to three individuals about their experiences working in a Law Registrar's Office, identify and discuss the key challenges and “extra” administrative responsibilities, and highlight the skills and knowledge one needs to be successful as a Law Registrar.Key TakeawaysLaw Schools have to adhere to a different set of standards and practices than other parts of an institution as required by the American Bar Association (ABA). Some of these require additional administrative oversight provided by the Law Registrar, like extended exam schedules, anonymous grading, verifying grade distributions, and calculating class rank, among others.The National Network of Law Officers (NNLSO) is a great way to connect with other individuals who work at law schools (including registrars!). NNLSO hosts a breakfast for members at every AACRAO Annual Meeting and sponsors sessions throughout that conference specifically aimed at Law Registrars' interests. Law Registrars rely on their campus counterparts for a lot. Keeping your Law Registrar in mind (if your institution has a law school, obviously), communicating and collaborating with them can make everyone's lives easier. Reach out, make a connection, and build a strong working relationship. HostsSarah Reed, University RegistrarUniversity of California - BerkeleyDoug McKenna, University RegistrarGeorge Mason UniversityGuestsAmy ChuSenior Director, Academic Services & RegistrationNew York University School of LawJerri CunninghamDirector of Academic Services & RegistrarBaylor UniversityLisa ErckAssociate University Registrar & Law School RegistrarUniversity of the Pacific - Sacramento

We are seeing an increase in the frequency and strength of major weather events, or emergencies caused by weather events: Hurricanes, snow storms, wildfires, etc. In this episode, we use the backdrop of Hurricane Ian  to discuss preparedness for weather emergencies on campus. Key Takeaways:A Continuity of Operations Plan (COOP) is a critical document that enables rapid and thorough response to an emergency situation. If you haven't reviewed your COOP, or if you don't have a COOP, start there. Your emergency management team should be able to assist. Registrar's offices have a specific set of responsibilities that need to be accounted for in the case of an emergency; planning for a worst case scenario is a good idea. Assume no power, no internet, and no system status for some period of time.Designated, authorized individuals in the registrar's office may need to create a “driveaway kit” that includes information about student class schedules, emergency contact information, and any other critical forms, documents, or information that your institution may need. Often, the majority of the work relating to a weather emergency happens once the storm (or event) itself has passed. Maintaining flexibility, understanding, and working with compassion with your staff, your students, and your faculty can go a long way to restoring some semblance of normalcy. Being able to coordinate with other registrars is very helpful! AACRAO and your regional association can help you make those connections.     Hosts:Sarah Reed, RegistrarUniversity of California Hastings College of the Lawreedsarah@uchastings.edu Doug McKenna, University RegistrarGeorge Mason Universitycmckenn@gmu.edu Guests:Brian BoydUniversity RegistrarUniversity of Central Floridabrian.boyd@ucf.edu https://registrar.ucf.edu/Additional Resources:ready.gov - Federal resource for emergency planningContinuity of Operations Plans - FEMA guidelinesCore Competencies and Professional Proficiencies:Leadership and ManagementCollaborative Decision Making

This is the second episode of a two part series on Legacy Admissions. Host, Dr. Stephanie Krusemark sits down with Janelle Holmboe, Executive Vice President of Constituent Engagement at McDaniel College and talk about the unique way that they are building legacy through scholarships. McDaniel has several legacy scholarship programs, the most recent of which is the Alumni Legacy Scholarship. These scholarship programs have created a clear pipeline of students - 20% of McDaniel students move through one of these scholarship programs. And the yield is 10-15% higher than other admitted students. In addition to the pragmatic enrollment successes of these programs, they allow McDaniel an opportunity to align funds with institutional history and mission.Listen now to learn more about this engaging and informative continuation of the conversation on Legacy Admissions. HostDr. Stephanie Krusemark, Vice President of Enrollment ManagementIllif School of Theology Guest: Janelle Holmboe, Executive Vice President of Constituent EngagementMcDaniel College 

Improving the transfer experience for students is a high priority for a lot of institutions, and nationally making transfer better is a huge conversation. In this episode, we hear from a faculty member from the University of Texas at Austin, Dr. Lauren Schudde, who has conducted research on the transfer process from a 2-year institution to a 4-year institution. In a lively discussion that ranges from systemic inequality to transfer articulations to football weekends, we hear some recommendations for registrars offices and others across institutions about ways to guide transfer students through the process.   Key Takeaways:Transfer students need easy access to publicly accessible (and student-focused) transfer guides that help them determine how the transferability and applicability of their earned credits will advance them toward the goal of earning a bachelor's degree.  Registrar's offices are often responsible for significant parts of a holistic transfer guide: the coding of the degree audit, and the production of the institution's Catalog. Incorporating accurate, up-to-date requirements and policies in a transfer guide is critical for transfer students who might be researching potential transfer destinations.True change with regards to improving the transfer process will need to be a comprehensive adjustment of people's understanding about their responsibilities, the role they play in the process for their institution and in support of transfer students, and may require policy/legislative remedies. Transfer is a huge topic and to better address all of the various topics relating to transfer, AACRAO will be launching a brand new podcast this fall called The Transfer Tea, hosted by Loida Utley. Look for it later this fall!    Hosts:Sarah Reed, RegistrarUniversity of California Hastings College of the LawDoug McKenna, University RegistrarGeorge Mason UniversityGuests:Dr. Lauren SchuddeAssociate Professor, Department of Educational Leadership and PolicyUniversity of Texas at Austinhttps://education.utexas.edu/faculty/lauren_schudde  Additional Resources:AACRAO Re-Envisioning TransferSchudde, L., Bicak, I., & Meghan, S. (2022). Getting to the core of credit transfer: How do pre-transfer core credits predict baccalaureate attainment for community college transfer students? Educational Policy. https://doi.org/10.1177/08959048211049415 Schudde, L., Jabbar, H., Epstein, E., & Yucel, E. (2021). Students' sense making of higher education policies during the vertical transfer process. American Educational Research Journal, 58(5), 921–953. https://doi.org/10.3102/00028312211003050 Core Competencies and Professional Proficiencies:Transfer & ArticulationInterpretation and Application of Institutional and External DataHolistic and Systemic Thinking

In this episode, three women share their experiences with supporting and being supported by other women and what that support has meant for their careers and themselves personally. In a lively conversation, we discuss ways that allies can and should provide support, as well. Sara Sullivan, Becky Keogh, and Beth Warner talk about dealing with slights, lifting others up, the changing AACRAO leadership demographics, and dealing with that little inside voice. Key Takeaways:Women can and should support women because women are not always great at supporting themselves. It's important to acknowledge the women who were on the path ahead of you who opened doors, and recognize that there are women on the journey behind you for whom you are blazing a trail. Allies can support women in a variety of tangible ways: mentorship, opening doors to opportunities, giving credit appropriately, giving clear, actionable feedback are just a few.Don't be afraid to be yourself, to bring all parts of you to bear in your work. Don't worry about whether someone thinks you're taking up “too much space” or “being emotional.”    Hosts:Sarah Reed, RegistrarUniversity of California Hastings College of the LawDoug McKenna, University RegistrarGeorge Mason UniversityGuests:Sara SullivanAssociate RegistrarUniversity of IowaBecky KeoghSenior Associate RegistrarMichigan State UniversityBeth WarnerAssociate RegistrarUniversity of Wisconsin - Madison

On this Episode of the Enrollment Edge Jay talks to Dr. Cié Gee, Associate Vice Provost of Career Engaged Learning, Director of the QEP, and clinical faculty member at The University of Texas San Antonio. Cié was recently introduced to Jay during a staff retreat that she led for enrollmentFUEL. The entire team was struck by her insights, empathy and creativity as she virtually led our large team through exercises and discussions.Jay was left wondering about how Cié could speak to enrollment and higher ed leaders on how to best lead and, hopefully, keep their team intact! It's been well documented, as a society, we are in a season of great employment transition. So, the question Jay has for Cié was: How do leaders develop great teams? Especially during this season of staffing upheaval. Whether you're in a college environment or not, the insights Cié provides will be worth putting into practice ! About Our GuestDr. Cié Gee is a torchbearer for innovative approaches in higher education leadership development.Her specific topics of interest are interpersonal/intrapersonal communication, self-doubt, failing forward, and empathetic leadership.  She has worked in higher education for over 15 years and currently serves as the Associate Vice Provost of Career Engaged Learning, Director of the QEP, and clinical faculty member at The University of Texas San Antonio. In her career, Cié has held leadership roles in Strategic Planning, Enrollment Management, and Leadership Development facilitation.  She is active in state, regional and national organizations and was the 2019 SACRAO President. She has been published in SEM Quarterly, the SACRAO Journal, and is a regular contributor to AACRAO's Field Notes.  Cié is an active presenter and speaker and has received awards for her presentations.Cié holds a BA and MA in Communication, an Ed.D. in Educational Leadership and the AACRAO Strategic Enrollment Management Endorsement. Have any questions or comments? Let's chat here!

On this Juneteenth Weekend, Dr. Stephanie Krusemark, co-host of the AdmitIt podcast, sits down with Dr. Marybeth Gasman to discuss the history of race and culture embedded within the minority serving institutions in the United States. We discuss the positive impact these institutions have on student success, the realistic challenges of their survival and ability to thrive, and why it's important to advocate for their sustainability within the larger higher education ecosystem of colleges and universities in the United States and globally. Dr. Marybeth Gasman is the Samuel DeWitt Proctor Endowed Chair in Education, the Executive Director of the Samuel DeWitt Proctor Institute for Leadership, Equity & Justice, and the Executive Director of the Rutgers Center for Minority Serving Institutions at Rutgers University. RESOURCESPublications by Dr. GasmanDoing the Right Thing: How Colleges and Universities Can Undo Systemic Racism in Faculty Hiring (Princeton, NJ: Princeton University Press, 2022). Educating a Diverse Nation: Lessons from Minority Serving Institutions. (Cambridge, MA: Harvard University Press, 2015). Relevant Context MaterialConsider a College With a Focus on Minority Students, U. S. News and World Report Minority Serving Institutions, American Council on Education  Education Dept. Delivers $1.4 Billion in Stimulus Funds to Minority-Serving Institutions, AACRAOBiden Unveils FY 2023 Budget Blueprint, AACRAO

The AACRAO community was shocked and deeply saddened by the sudden passing of our friend and colleague, Tina Falkner at the end of March, 2022. She was such an incredible presence within AACRAO and state and regional associations, who was incredibly generous with her time, energy, and expertise. Collected here are but a sampling of the testimonials and remembrances of Tina from people who knew her..          Contributors:Doug McKennaGeorge Mason UniversityIngrid NuttallUniversity of Minnesota - Twin CitiesHelen GarrettUniversity of WashingtonRhonda KitchCornell UniversitySara SullivanUniversity of IowaJackie CarterWashington University of St. LouisScott DittmanWashington & Lee (Retired)Sherri WellsLamar UniversityAdrienne BrickerOhio State UniversityTim AmyxVolunteer State Community CollegeSarah HarrisUniversity of Iowa (Retired)Alex FrainMarquette UniversityMark HommerdingThe Grad TeamMusic:“Better to Light a Candle” by Doug McKenna

Recording at the Portland Convention Center as part of the 107th AACRAO Annual Meeting afforded an opportunity for people to share some thoughts and reflections on their careers, what they find surprising about working in a registrar's office, and how the AACRAO community has affected them. In this episode, participants of the Registrar 101 and FERPA workshop share some thoughts, with a few additional guests sprinkled in.          Key Takeaways:The AACRAO Annual Meeting is a fantastic place to network, meet people, share experiences, and get invited to participate in a podcast. There isn't one “right” way to be a registrar; there isn't one “right” career path. These conversations shed light on the journeys we are all on and ways that our journeys intersect with opportunities to support and encourage each other.   Guests:Catarina MoitaRegistrar AdvisorColorado School of Minescmoita@mines.edu Loida Gonzalez UtleyAssistant Director of Transfer RecruitmentTexas A&M University - Corpus Christiloida.utley@tamucc.edu Sarah ReedRegistrarUniversity of California Hastings College of the Lawreedsarah@uchastings.edu Tyler HensonRegistrarMiddle Tennessee State Universitytyler.henson@mtsu.edu Tiffany RobinsonAsst. Vice Provost/University RegistrarUniversity of Kansas Main Campustiffany.robinson@ku.edu Tiffani RobertsonAssociate Director of AdmissionsGovernors State Universitytrobertson3@govst.edu Curtis ClineAssociate Registrar for Graduate ProgramsCedarville Universityclinec@cedarville.edu Stacy SharpAssistant RegistrarAims Community Collegestacy.sharp@aims.edu Danny FreireDirector Enrolment Services and RegistrarSaskatchewan Polytechnicfreirep@saskpolytech.ca LacyJane RymanRegistrarRowan College At Burlington Countylryman@rcbc.edu Sarah StricklerAssistant Registrar for Classroom Scheduling and CurriculumUniversity of Oregonsstrick2@uoregon.edu Core Competencies:Diversity & InclusionLeadership & Management 

Recording at the Portland Convention Center as part of the 107th AACRAO Annual Meeting afforded an opportunity for people to share some thoughts and reflections on their careers, what brought them to this particular place, and how the AACRAO community has affected them. Sarah Reed, Registrar at UC Hastings College of the Law serves as guest host for many of the conversations, hence the title of the episodes.         Key Takeaways:The AACRAO Annual Meeting is a fantastic place to network, meet people, share experiences, and get invited to participate in a podcast. There isn't one “right” way to be a registrar; there isn't one “right” career path. These conversations shed light on the journeys we are all on and ways that our journeys intersect with opportunities to support and encourage each other.   Guests:Sarah ReedRegistrarUniversity of California Hastings College of the Lawreedsarah@uchastings.edu Emily ShandleyUniversity RegistrarYale Universityemily.shandley@yale.edu Michelle Tsigaridas WellerAssociate Registrar and Director of Academic OperationsNew York Law Schoolmichelle.weller@nyls.edu Dr. Soraira UrquizaRegistrarAmerican Film Institute Conservatorysurquiza@afi.edu Allan F. “Bud” Livers Jr.Associate RegistrarThe United States Naval Community College (USNCC)allan.livers@usncc.edu 

Recording at the Portland Convention Center as part of the 107th AACRAO Annual Meeting afforded an opportunity for people to share some thoughts and reflections on their careers, what brought them to this particular place, and how the AACRAO community has affected them. Sarah Reed, Registrar at UC Hastings College of the Law serves as guest host for many of the conversations, hence the title of the episode.         Key Takeaways:The AACRAO Annual Meeting is a fantastic place to network, meet people, share experiences, and get invited to participate in a podcast. There isn't one “right” way to be a registrar; there isn't one “right” career path. These conversations shed light on the journeys we are all on and ways that our journeys intersect with opportunities to support and encourage each other.   Guests:Sarah ReedRegistrarUniversity of California Hastings College of the Lawreedsarah@uchastings.eduIngrid NuttallDirector, Office of the RegistrarUniversity of Minnesota - Twin Citiesingridn@umn.eduLisa ErckAssociate University Registrar and Law School RegistrarUniversity of the Pacificlerck@pacific.eduOloga IopuAssociate RegistrarSalt Lake Community Collegeologa.iopu@slcc.eduMargo LandyUniversity RegistrarSan Francisco State Universitymargolandy@sfsu.eduCore Competencies:Diversity & InclusionLeadership & Management 

No Dana doesn't mean no fun!   But, it did mean we had some bonus news coverage today: CSAC had a new Special Alert on LAEP, an Ops Memo on new contact hours for institutions, and an Ops Memo on new 2021-2022 competitive Cal Grant awards. NASFAA posted a book review by an FA person at MSOE. AACRAO has a new book on the basis of FA (that's Financial Aid, everybody). An article about Chick-fil-A and scholarships they've awarded to their employees to go to college.   Find out more about CCCSFAAA at cccsfaaa.org.  Have feedback for Dennis and Dana?  Got a topic you want us to discuss?  Email us at wbcccsfaaa@gmail.com.   "What's Brewing, CCCSFAAA?" is a Studio 1051 production.  Studio 1051 is a creative collaboration of Dennis Schroeder and Dana Yarbrough.

Podcast Summary Dr. Drumm McNaughton interviews Jim Bouse, Cirector for Enrollment Technology at the University of Oregon and former board chair of AACRAO, about using a holistic approach to enrollment management, especially in light of the enrollment cliff and the pandemic. Podcast Highlights Higher education is dealing with an accelerated rate of change because of the enrollment cliff and the pandemic. Therefore, it's important for institutions to be clear about their purpose. Parents and students today are asking hard questions about the value of higher education. Is the cost worth it? How indebted will they be? Will a degree prepare students to be successful in a rapidly changing world? Strategic enrollment management requires a holistic approach where efforts are aligned across the institution. This creates a synergy that enables the institution to understand its mission, the type of student they are recruiting, the programs that it is offering, and the quality of the educational experience. To read the full show notes, visit https://changinghighered.com/holistic-approach-to-student-enrollment/ Resources Dr. Drumm McNaughton provides governance consulting; strategic planning, implementation, and change management consulting, and accreditation consulting for higher ed institutions. To find out more about his services and read other thought leadership pieces, visit his firm's website, https://changinghighered.com/. The Change Leader's Social Media Links LinkedIn: https://www.linkedin.com/in/drdrumm/ Twitter: @thechangeldr Email: podcast@changinghighered.com

The American Association of Collegiate Registrars and Admissions Officers (AACRAO) is not just the sponsor of this podcast. It's also a vibrant professional association with full-time staff dedicated to advancing the work of records and admissions offices in higher education. In this episode, we hear from Interim Executive Director Melanie Gottlieb to explore the organization and structure of AACRAO and about the  various initiatives, offerings, and support AACRAO offers its members.    Key Takeaways:Check out the interview with Melanie in College & University (link below) that you should check out as an on-ramp into reading an AACRAO journal. Also, the “Campus Viewpoint” feature in C&U is a good way for new staff to get a sense of things happening on campuses across higher education.Getting involved in your State & Regional association is a great way to springboard into a leadership role with AACRAO (but you can also just volunteer for a position with AACRAO directly, too). AACRAO has a lot to offer its members: poke around the website, reach out to an AACRAO staff member, explore the member directory and make some connectionsGuest:Melanie GottliebInterim Executive Director, AACRAOgottliebm@aacrao.org References and Additional Information:C&U Interview with Melanie Gottlieb AACRAO Signature InitiativesAACRAO Online BookstoreCore Competencies:Leadership & ManagementChange Management

At the AACRAO SEM Conference in Miami, Florida, I had the opportunity to present the Registrar 101 and FERPA workshop with Heather Abbott from Yale Law School and LeRoy Rooker from AACRAO. The two-day workshop covers a broad range of registrar functions, responsibilities, and roles. And of course, so much FERPA info. I was able to convince some of the participants to share some reflections on any or all of the following questions: What brought them to the registrar's office? What has surprised them the most about being a registrar? What are they concerned they don't know enough about? And to share an emergent challenge or opportunity their office is facing.    Key Takeaways:There's an in-person and an online version of REG101, and we'll offer the in-person version again at the Annual Meeting in Portland in April 2022;There are many different kinds of institutions in the United States and so there will obviously be many different kinds of registrars, and many different paths taken to become a registrar; The registrar position requires a broad range of knowledge and skills; AACRAO has a bunch of resources to support and assist with professional development for you and your staff.Guests:Angi Long, Registrar, Lawrence Universityangi.long@lawrence.eduBob MorrisDean, Enrollment Management, Joliet Junior Collegeromorris@jjc.eduCalandria Yee-BullockRegistrar, Aviator College of Aeronautical Science and Technologycalandria.yee-bullock@aviator.eduLori McNealRegistrar, Northern Pennsylvania Regional Collegeregistrar@rrcnpa.orgNicollette MatesicDirector of Registration and Records, Felician Universitymatesicn@felician.eduReferences and Additional Information:AACRAO TrainingCore Competencies:Leadership & ManagementChange ManagementProfessional Proficiencies:Data StewardshipStudent Records Management

Increased stressors on institutions of higher education in the United States have resulted in the closing or merging of some those institutions. Even prior to the pandemic, institutions were facing reduced state funding, a challenging recruiting environment, and renewed scrutiny about the value of a post-secondary education. AACRAO has recently published a report (linked below) providing guidance on what to do if your institution is closing or if you are at an institution receiving records from another institution. In this episode we talk about the lived experience of the registrar staff at an institution that is closing, from finding out to locking up the office for the last time.      Key Takeaways:There are a number of very significant considerations that must be resolved relating to the students' records when an institution is going to close;Make sure you're engaging in ongoing best practices with regards to imaging documents and updating student's degre audits; The closing of an institution will bring out many different emotions from many different people--remember to take time to be present for yourself and your team.Guest:Ramie Nation, University RegistrarBaker Universityramie.nation@bakeru.eduReferences and Additional Information:InsideHigherEd - Another Small Private College Will Close - November 9, 2017HigherEd Dive - A Look at Trends in College Consolidation since 2016AACRAO Report on Closing and Merging InstitutionsCore Competencies:Leadership & ManagementChange ManagementProfessional Proficiencies:Data StewardshipStudent Records Management

This fast-paced show drops listeners into a compelling conversation about higher education. In Your Element asks innovative leaders about the challenges, wins, and future of everything from meeting enrollment numbers to equity in education.On this episode of In Your Element, Eric Stoller has a deep-dive conversation with Melanie Gottlieb — Interim Executive Director at AACRAO. Tune into this episode to learn the following:What are the current challenges facing enrollment management professionals, including registrars?How difficult is it for institutions to find people right now to fill roles, especially entry level positions that have completely changed in scope, responsibilities and expectations?Why do enrollment analytics and predictive models matter?What role will Ed Tech play in the future of college recruitment and admissions?How do EM and HE leaders in general move forward into a post-pandemic reality?Learn more about this episode in our show notes.

Dr. Tom Green, Associate Executive Director at AACRAO, joined the podcast to discuss the evolution of the one-stop shop admissions model and Harvard University's plans for Kennedy School to integrate its admissions and financial aid positions.

Over the past half decade, the United States has increasingly shown the world that international students may have a difficult time enrolling in a US college or university. From increased Federal regulations, eroding international diplomatic relations, elevated social/cultural tensions, an increase in an isolationist narrative, and the ongoing global COVID 19 Pandemic, international students are seeing US higher education as a less and less attractive option for their college degree. I will discuss the ongoing challenges of the "Perfect Storm" with Melanie Gottlieb, Interim Executive Director of AACRAO, and explore the possibility of a light at the end of the tunnel for colleges to once again attract and enroll international students. About our GuestMelanie Gottlieb assumed the role of Interim Executive Director of AACRAO in May of 2021, after nearly six years as the Deputy Director. She came to the national office with 18 years as an AACRAO member, with experience in Records & Registration, Enrollment Management and International Recruitment and Credential Evaluation.  She has served the association in a variety of leadership roles throughout her career, most recently as Vice President for International Education on the AACRAO Board of Directors.  Melanie earned an MA in Information Science from the University of Missouri - Columbia and a BA in History /American Studies from Marlboro College in Vermont.

The delta variant of COVID-19 has spurred changes to the fall 2021 return-to-campus plans for many institutions. In this special call-in episode, AACRAO members share the approach their institution is taking, answering the following questions:Who are you, where are you from, and how many students are enrolled at your institution?Is your institution requiring students/faculty/staff to be vaccinated, and if so, how are people providing that information?Will masks be required? What other mitigation strategies will be used, if any?Is your institution back to pre-covid primarily face-to-face / a blend of face-to-face and online / still primarily online?   Guests:Rick Sparks, Assoc. Vice Provost and University RegistrarVirginia TechRhonda Kitch, University RegistrarCornell UniversityVeronika Carter, RegistrarUniversity of VermontBecky Keogh, Associate RegistrarUniversity of IowaPam Wells, Assoc. Vice President and University RegistrarGrand Valley State UniversityAdrienne Bricker, University RegistrarOhio State UniversityPhilip Hunt, University RegistrarNorth Dakota State UniversityTara Arneson, RegistrarChamplain CollegeDouglas Burgess, Asst. Vice Provost and University RegistrarUniversity of CincinnatiGene Fein, Asst. Vice President of Academic Records and ServicesFordham UniversityCarin Thoms, Assoc. Director of Continuity & ComplianceUniversity of Minnesota - Twin CitiesJohn Papinchak, University RegistrarCarnegie Mellon UniversitySpecial karaoke version of the Fall 2021 Return to Campus Plans bumper

One of the most important parts of a college experience is the opportunity to learn new things in the classroom and outside the classroom. As students earn credits for courses and other engagements, it is critical for them to have official records that reflect what they know and can do. One role on campus that helps with that is the college registrar and in this episode, Dr. P. talks with Dr. Tom Green, an expert on how colleges maintain students' academic records. Tom is Associate Executive Director, Consulting and Strategic Enrollment Management at the American Association of Collegiate Registrars and Admissions Officers (AACRAO). During Tom Green's more than 30-year career as an enrollment manager, he has led enrollment management efforts for six universities and collaborated with both public and private institutions to reach their goals. Tom brings proven best-practice expertise in developing effective recruitment strategies, enhancing and streamlining financial aid processes, maximizing institutional aid, identifying customer service/CRM strategies, and implementing and evaluating comprehensive service systems for colleges and universities.Tom's first-hand education experience includes his tenure as Vice President for Enrollment Management at Eastern Michigan University, and as Associate Vice President for Enrollment Services at Seton Hall University in New Jersey. There, Tom oversaw multiple functions including admission, bursar, financial aid and registrar offices. Under his direction, new student enrollment grew by 12% while SAT scores rose by over 65 points. While heading academic advising, adult re-entry centers, admission, registrar and financial aid operations at Newman University, Tom lead the university to a 54% increase in freshman students and net revenue increases of 95%.A former chair for AACRAO's financial aid, enrollment management and retention committees, Tom is a sought-after speaker at enrollment meetings and conferences worldwide. He holds a Ph.D. in Educational Leadership, Management and Policy from Seton Hall University. The Did You Know segment suggests an option for finding out about jobs in high demand. The Ask Dr. P. segment features a question about how to manage a busy schedule.Dr. Green's Social Media LinksTwitter: @thesemdoctorResources Mentioned in This EpisodeComprehensive Learner RecordBureau of Labor Statistics Fastest Growing OccupationsGot a question about college? Email Dr. P. at amelia@speakingofcollege.com  

With a significant number of registrars eligible to retire within the next ten years, mentoring the next generation of higher education registrars and admissions officers is critical. Adrienne Bricker and Jennifer Love join us to discuss the work of the AACRAO Mentorship Working Group, and to talk about their research and experiences with mentoring.  Key Takeaways:Mentoring is traditionally understood as a more senior person helping a more junior person with their career, think “taking someone under their wing.” These can be formal or informal arrangements.There's an AACRAO working group examining whether and how to implement a formal mentoring program for the AACRAO membership; the report from the group is targeted by the next Annual Meeting in Portland, OR in 2022. Mentoring relationships work best when expectations are clear for each side. There are many ways to mentor: career advice, support and encouragement, sounding board for psychosocial development, etc.Guests:Adrienne BrickerUniversity RegistrarOhio State Universitybricker.164@osu.eduJennifer LoveDirector, Texas One Stop for Enrollment ServicesUniversity of Texas - Austinjennifer.love@austin.utexas.edu References and Additional Information:Mentorship in Higher Education: Practical Advice and Leadership TheoriesClutterbuck, D., Kochan, F. K., Lunsford, L. G., Domínguez, N., & Haddock-Millar, J. (Eds.). (2017). The SAGE handbook of mentoring. SAGE reference.Fletcher, S. J., & Mullen, C. A. (Eds.). (2012). The SAGE handbook of mentoring and coaching in education. Sage Publications.6 Ways to Get the Most Out of a New Mentor/Mentee RelationshipHow to Get the Most Out of Having a MentorWhat Great Mentorship Looks Like in a Hybrid WorkplaceWhat Efficient Mentorship Looks LikeMore on Edith Cockins Hall at Ohio StateAACRAO Core Competency: Professional Development and Contributions to the FieldAACRAO Core Competency: Leadership and Management

Registrars regularly oversee the practice of how credits are recorded in the academic record and how these credits apply towards educational credentials. Registrars are also often at the forefront of helping to shape the institutional policies related to Prior Learning Assessment (PLA). Listen as Becky Klein-Collins of the Council for Adult and Experiential Learning (CAEL) talks through the origins of PLA and Competency-Based Education (CBE), the ways PLA and CBE can assist older or non-traditional learners achieve a credential, and some of the barriers PLA and CBE face when it comes to implementation and adoption by institutions of higher education. Key Takeaways:Neither PLA nor CBE are new. They’ve been around since the early 70’s. They started as concepts supported by FIPSE, and can be viewed as a way to advance social justice by creating college opportunities for non-traditional populations. PLA is a way for students to receive college credit for knowledge and skills acquired outside the classroom; assessed by faculty. CBE is a comprehensive curricular approach that requires an intentional and transparent approach, and centered around the specific and measurable competencies that a student should have upon completion of a course of study. Many of today’s CBE models are designed to be self-paced, asynchronous, and online.PLA and CBE offer different pathways to credential attainment by members of the workforce and adult learners; both can be used to make higher education more accessible and equitable and be tools to recruit working adults to postsecondary learning.CBE is a movement that could grow after our current moment: self-paced, asynchronous, online learning modules have increased in prevalence and availability over the past year as a direct result of the COVID-19 pandemic.Guests:Becky Klein-Collins (pronouns: she/her/hers)Vice President, Impact, CAELbklein@cael.orghttps://www.cael.org/ For references and additional information, visit the AACRAO website.

In this episode, you will hear from David Peterson. David is the Assistant Vice Provost for Enrollment Management at the University of Cincinnati. David has 25 years of enrollment management and financial aid experience working at Illinois State University, Sauk Valley Community College, the University of Miami, Methodist College, Indiana University – Purdue University Fort Wayne, and now at the University of Cincinnati. David joined the University of Cincinnati in 2017 and is responsible for the areas of Student Financial Aid, Enrollment Management Technology and the One Stop Shop. He's been active serving NASFAA, AACRAO, and numerous state and regional associations. Show notes are available on the Enrollment Insights Blog at niche.bz/podcast. In the Enrollment Insights Podcast, you'll hear about novel solutions to problems, ways to make processes better for students, and the questions that spark internal reflection and end up changing entire processes.

In a conversation with two members of the AACRAO Black Caucus, this episode focuses on the practical applications and implications of equity and inclusion work. Along the way we talk about the work of the Black Caucus (and caucuses in general), ways the pandemic has challenged registrar’s offices and students alike, and ways that you can begin to engage with diversity, equity, and inclusion work. It’s critical to make space for challenging conversations, and to give grace during those conversations.Key Takeaways:The responsibility for creating an inclusive environment lies with each of us; don’t wait for someone to tell you to work on it.The registrar’s office can be a powerful agent for inclusive change on campus given the breadth of interactions with students, forms, policies, practices, and as the steward of student academic data. AACRAO caucuses are a great way for members to get connected with affinity groups for networking, support, and advocacy.Take the AACRAO Black Caucus’ Pledge for Social Justice: https://www.aacrao.org/signature-initiatives/black-lives-matter/commitment-pledge-to-social-justice/ Guests:Philip Hunt, University RegistrarNorth Dakota State Universityphilip.hunt@ndsu.eduElissa Thoman, Registrar Services CoordinatorUniversity of Iowaelissa-bradfield@uiowa.edu References and Additional Information:AACRAO Signature Initiative - Black Lives Matter:https://www.aacrao.org/signature-initiatives/black-lives-matter AACRAO Caucuses: https://www.aacrao.org/who-we-are/committees/committee-list/aacrao-caucuses AACRAO Advocacy Center:https://www.aacrao.org/advocacy/advocacy-action-center#/

Since 2015, AACRAO has been leading the charge in the development of a Comprehensive Learner Record (CLR). Partnering with other organizations such as NASPA, and working with a grant from the Lumina Foundation, AACRAO has made considerable progress in these efforts. CLRs seek to capture, record, and communicate learning when and where it happens in a student’s higher education experience. In this episode we’ll talk with Tom Green and Mark McConahay about the history of the project, the various stages of development, where we are today, and what’s next. Guests:Tom Green, Associate Executive DirectorAACRAOemail: tomg@aacrao.orgMark McConahay, Associate Vice Provost and RegistrarIndiana University - Bloomingtonemail: mcconaha@indiana.edu Key Takeaways:The CLR is a new kind of a record; it is not a replacement for the transcript and not simply a combination of the transcript plus some additional data elements;The CLR is for the student--to assist with communicating the breadth of learning experiences undertaken as part of their academic career;There will be significant variation in what is included and the way the documents are formatted as individual institutions define for themselves what learning looks like at their institutions;The data standards being formulated are nascent but inexorable; registrars need to stay aware of developments relating to the CLR.CLR Showcase Event - Hosted by AACRAO:www.aacrao.org/CLRShowcaseReferences and Additional Information:Comprehensive Learner Record - AACRAO Signature Initiative: https://www.aacrao.org/signature-initiatives/comprehensive-learner-record Report on the IMS Global CLR Data Standard: https://go.aacrao.org/l/407842/2020-04-30/5q9qns NASPA Site: https://www.naspa.org/homeIMS Global Learning Consortium Site: http://www.imsglobal.org/ CLR Roundtable Series: https://www.aacrao.org/resources/newsletters-blogs/aacrao-connect/article/new-clr-roundtable-series-kicks-off AACRAO Core Competencies:https://www.aacrao.org/resources/core-competencies/interpretation-and-application-of-institutional-and-external-datahttps://www.aacrao.org/resources/core-competencies/technological-knowledge

On Wednesday, January 6, 2021, a group of armed insurrectionists stormed the United States Capitol building in Washington, DC, as Congress held a joint session to certify the election of Joseph Biden and Kamala Harris. This episode talks about the implications of this attack on US democracy, how it affects our institutions, and encourages people of good will to be active and engaged in their response. Special Guest:LTC (Ret.) Doug McKenna, Ph.D (That’s my Dad!)West Point Class of 1968; Ph.D. in History from Duke UniversityReferences and Additional Information:The Constitution of the United States of America: https://www.archives.gov/founding-docs/constitutionIncited by Trump, Rioters Storm the Capitol: https://time.com/5926883/trump-supporters-storm-capitol/June 1, 2020 - Clearing of Lafayette Square: https://www.washingtonpost.com/politics/2020/06/02/timeline-clearing-lafayette-square/George Floyd Protests in Washington DC:https://en.wikipedia.org/wiki/George_Floyd_protests_in_Washington,_D.C. A Nation of Immigrants: https://www.americanheritage.com/nation-immigrantsAnti-Racism Resources:https://www.aacrao.org/signature-initiatives/black-lives-matterhttps://www.goodgoodgood.co/anti-racism-resourceshttps://www.resourcesharingproject.org/anti-racism-resource-collectionAACRAO Core Competencies:https://www.aacrao.org/resources/core-competencies/diversity-and-inclusion https://www.aacrao.org/resources/core-competencies/leadership-and-management

In today’s environment of constrained resources, we are all expected to be more productive. While strategic planning is important, strategic doing is where the rubber meets the road. In this episode we will talk about tools, methods, and approaches to help you focus and operate more efficiently. We’ll discuss resources for individual experimentation within the broad category of “productivity.” Guest: Heather Abbott, Deputy Registrar, Yale Law School Email: heather.abbott@yale.eduKey Takeaways:There isn’t only one way to work efficiently and productively. Each of us operates within a different work environment or culture, and each of us responds to different approaches differently. Experiment and find what works best for you. Don’t hesitate to stop using a productivity method if it isn’t working for you. The production calendar within a registrar’s office is the annual To Do list that if you don’t consult on a regular basis you might miss something. If you don’t have a production calendar, start today! If you have one, review it regularly. Doug is bad at e-mail. Resources:Productivity:Getting Things Done (via Toodledo) Eisenhower Matrix (via Todoist)Designing Your LifeLaura Vanderkam Before Breakfast podcastTools for Focusing:Pomodoro method (via LifeHacker)Strict Workflow Forest Building Habits:Habitica The Power of HabitThe Checklist Manifesto Procrastination:Swallow the frog The Now Habit Using Technology Thoughtfully:Hurry Slowly podcast Infomagical Privacy Paradox Honorable mentions:Evernote Asana Trello Confluence Todoist Workflowy Remember the Milk Meanwhile episode on A people (give you energy) and B people (drain your energy) AirTable The Sunday Meeting and Zero Inbox via Kerry Ann RockquemoreAfter action reviews via Mindtools or Toggl

Admit It sits down with Mark Kopenski, experienced enrollment management professional and principle for Global Student Recruitment Advisors Inc. to discuss a brief history of international student enrollment in the U.S., the impact that the COVID-19 pandemic has had on international students, the deleterious effects of the current political climate, and reasons to be optimistic about the future of globalizing higher education. Global Student Recruitment Advisors: https://gsra.org.uk/Writing by Mark: https://gsra.org.uk/author/mark/AACRAO's Statement on the ICE ruling on international students learning onlineCoverage of the fallout from the ICE ruling on international students learning online: https://www.washingtonpost.com/education/2020/07/10/student-visas-ice-international-students/

The past several weeks have been tumultuous for international students registered to study at American higher education institutions this fall, as SEVP released much more restrictive guidance than had been issued in the spring. We talk with Steve Springer from NAFSA about the regular requirements for international students, and how the recently released (then subsequently rescinded) guidance affects those. We also hear from Jay Ligon, Director of International Student Scholar Services at Louisiana Tech and Rob Berwick, AVP and Registrar at Jacksonville University about their institutions’ responses.The saga continues! Part of this episode was recorded between July 6 and July 14 when the restrictive guidance was rescinded. Steve and I spoke after the rescission, but we both anticipated additional guidance being released, and as of Friday afternoon, July 24, there is updated guidance for fall. Key Takeaways: There’s a significant amount of uncertainty relating to fall 2020, especially for international students, as multiple rounds of sometimes conflicting guidance has been issued by SEVP. Registrars should be sure to check in with their ISSS offices to partner in any way they can.The role of the registrar is always expanded in a crisis, and the double-whammy of COVID-19 and restrictive guidance from SEVP relating to international students is no exception. Take a students-first perspective: reach out to your international students and listen to their concerns and their needs and see what you can do to provide some certainty for that population especially during these very uncertain times. References and Additional Reading:Student and Exchange Visitor ProgramMost recent SEVP guidance for International Studentshttps://www.ice.gov/coronavirusAACRAO InternationalCore Competency: Diversity and InclusionNAFSA Timeline of SEVP Guidance

Framing is a way of understanding and communicating about a particular issue. As registrars, we operate in a highly complex world of varying demands. Organizational frameworks can assist us in understanding our various challenges, and organizing our thoughts and approaches to develop plans of action and solutions. Casey Bullock, Ph.D., Executive Director and University Registrar at Weber State joins the podcast to discuss the four main organizational frames and about how expanding our knowledge of different theories and frameworks makes us better registrars and better leaders. Key Takeaways: Bolman and Deal posit four key organizational frames: Structural, Human Resources, Political, and Symbolic; these frames can assist us in understanding organizational issues and help us to develop appropriate solutions.Each of us probably already incorporate these frames into the way we approach a problem, but a more intentional approach that encompasses aspects of each frame would be beneficial; using a worksheet to practice addressing each frame is a good way to get started. Leadership styles are linked to the frames, and should be adjusted appropriately.The greater the number of theories and perspectives that can be brought to bear on a situation, the greater specificity in the contours (see also: if you mush your face into one pin it won’t look like your face, but if you mush your face into a bunch of pins it looks more like your face).References and Additional Reading:Bolman, L. G., & Deal, T. E. (2017). Reframing organizations: Artistry, choice, and leadership (6th edition). Hoboken, NJ: John Wiley and Sons. Collins, J. C. (2001). Good to great: Why some companies make the leap ... and others don't. New York, NY: HarperBusiness.Cowen, S., with Seifter, B. (2018). Winnebagos on Wednesday: How visionary leadership can transform higher education. Princeton, NJ: Princeton University Press.Gladwell, M. (2006). Blink: The power of thinking without thinking.Rivera, J.(Producer), & Docter, P. (Director). (2015). Inside Out [Motion Picture]. United States: Walt Disney Pictures; Pixar.Miller (1979) The Practical Art of Using Theory Weick (1978) The Spines of Leaders_Leadership Where else can we goRelated AACRAO Core CompetenciesLeadership & ManagementHolistic & Systemic Thinking

I was asked to provide my thoughts on the future of higher education for Coursedog’s Community 2020: A Virtual Summit for Higher Ed event. Looking 20-30 years into the future, I talk about higher education re-branding itself as Lifelong Education, how the funding model will change, increased access and representations, the ways students will engage in modular learning, the ways technology will change the classroom and the administration of lifelong education, and of course the record keeping requirements for all of these changes. Key Takeaways: All of this is speculation and a fun thought exercise. These predictions are based on current trends, but the future is uncertain and ever changing. That’s why this is fun! I could be totally off base, but we’ll have to wait 30 years to find out.Lifelong Education is a much better branding for our industry for the kind of learners we will serve in the future. The funding model for lifelong education must change in order for the industry to remain viable and relevant.The academic calendar as we know it will be replaced by modular learning, on individually determined timelines.Today’s disruptive technologies (Virtual Reality, Artificial Intelligence) will be pervasive in the future. Technology will enable highly immersive hands on experiences that increase learners’ breadth and depth of the subject matter. References and Additional Reading:Coursedog event siteSlide deck from my presentationNPR : New Report Says Women Will Soon Be Majority Of College-Educated U.S. WorkersNYT: Lesson of the Day: ‘How Technology Is Changing the Future of Higher Education’Books by Futurist Ray Kurzweil

The higher education landscape has changed dramatically over the past several weeks as a result of the presence of the novel coronavirus, COVID-19. This episode talks about ways the registrar is involved in decision-making on campus, and details three recent situations relating to shifting the academic calendar, the physical relocation of staff, and contemplating policy changes or exceptions to policy specifically related to grading. Key Takeaways: Higher education is an exceptionally complex enterprise and that the registrar plays a critical role in advising the institution on policies that affect the student experience.Reacting to global pandemics requires rational thinking, a steady hand, and compassion; keep the humanity of higher education front and center.Registrars are pretty amazing but we also need to take care of ourselves. Find ways to manage stress and remain healthy.References and Additional Reading:The Ready CampaignNational Preparedness Leadership InitiativeCDC Prevention GuidelinesTeleworking tips from your host, Doug:some tips that I have found helpful over the years:Keep your regular schedule: get up at your usual time (maybe a couple of minutes later to account for a much shorter commute), shower, eat breakfast, work out…do whatever you normally do in the mornings before you would leave for work. Eat a good breakfast: fuel up for the day! This will also cut down on the Work From Home Snack Attacks. Get dressed for work: It’s *super* tempting to lounge around in pjs all day when you’re working remotely but don’t do that. Putting on work clothes is a signal to your body that it’s a work day. You’ll be less sluggish and more productive if you look the part. Stay connected! You might not be right down the hall from your fellow OUR peeps anymore but we should all be logged into Skype for Business and you should feel just fine about pinging someone to say hello. Be responsive to e-mails, instant messages, and calls. Don’t be shy about initiating contact, either, especially if you have a question about something. Stay hydrated! It’s easy to forget to do little things like “drink water” when you’re working from home. The added bonus of staying super hydrated is that doing so will force you to get up and move around a little bit more both to refill your water container and then to use the restroom (wash your hands!). Set up your workspace as a workspace: Try to carve out a location that is just for work and then only do work there. Don’t surf the web, don’t eat meals, don’t do anything except work in that location. Keeping some semblance of balance between “I’m at work now” and “I’m eating lunch now” is important for your sanity. And for the quality of your work. Throughout the day get up and walk around. Stretch. Break up your day into manageable chunks of time. Working from home can feel like a slog sometimes, and it can be lonely, too. Gamify your day by setting a timer and working until the timer goes off and then get up, walk around, stretch, do a plank / pushups / crunches / yoga / jumping jacks / etc. to get your heart rate up a little and then go back to work re-focused!

With the backdrop of a global pandemic (and a suspected case of COVID-19 at George Mason--which turned out to be negative), this episode explores the way that registrars support the work of the emergency manager at their institution. We’ll get a glimpse into the public safety and emergency response world, and talk about ways that the registrar’s mission aligns with that of emergency managers. While not specifically about COVID-19, we will talk about prevention of, planning for, and responses to various emergency situations, including infectious disease outbreaks. Guests: Dr. David Farris, Director of Public Safety and Emergency ResponseGeorge Mason Universitydfarris@gmu.edu https://ready.gmu.edu/Key Takeaways: The vast majority of work done by emergency managers is focused on the prevention of and planning for emergencies, and for providing training and resources to assist with campus readiness. (Also, participating on committees.)Registrars play a critical role in supporting the emergency management process at an institution--including during planning, response, and recovery.Emergency managers are great people to know and registrars should cultivate that relationship *before* an emergency happens. References and Additional Reading:Ready.govNational Preparedness Leadership InitiativeCDC Prevention GuidelinesIntroduction to Emergency Management, by Haddow, Bullock, and Coppola The Unthinkable: Who Survives When Disaster Strikes, and Why, by Amanda RipleyAACRAO Competencies:Leadership and ManagementCommunicationCollaborative Decision-Making

The registrar can be an advocate for students in many ways. One of the critical ways is putting equitable systems in place that support student success. In this episode we discuss the framework of access, equity, and inclusion, and discuss ways that registrars’ offices can be working toward a goal of equitable policies, practices, and procedures while increasing the cultural competencies of registrar staff. Guests: Cassandra Moore, Director of Enrollment Development and Admissions Anne Arundel Community Collegecsmoore@aacc.edu Soraira Urquiza, Registrar The American Film Institutesurquiza@afi.com Key Takeaways: Equity in education requires putting systems in place that ensures every student has an opportunity for success.Registrars can make a difference for students at their institutions by applying an equity focus to their policies, procedures, and practices;Improving staff’s cultural competencies should be an intentional pursuit; “Equity is the new kale.” (It’s cool to talk about but it’s only beneficial if you actually engage with it.)References and Additional Reading:Center for Urban Education, University of Southern CaliforniaDivision of Diversity, Inclusion, and Community Engagement, Rutgers University AACRAO Core Competencies - Diversity and InclusionAACRAO CaucusesBlindspot - The Hidden Biases of Good People by Anthony G. Greenwald Mahzarin R. Banaji

Faculty are one of the main constituents for any Registrar’s Office, but, like students, they pose interesting challenges to effective working relationships. In this episode, Dr. Susan Christy, herself a former tenured faculty member, discusses the ways that administrators can work effectively with faculty by understanding their incentive structures and motivations, strategies for communication, and the general mindset to adopt.Guests: Dr. Susan ChristyTenured psychology professor, certified corporate management consultant, and researcher/authorsusan@workingwithfaculty.com Key Takeaways: Faculty members are academics whose entire professional career has reinforced a sense of competition and individual achievement;Registrars and administrators need to understand the faculty’s incentive structure and how it differs from their own in order to communicate and work effectively with faculty; Faculty respect professionalism and competence even if their training leads them to critically question policies and procedures.References and Additional Reading:Working Effectively with Faculty: Guidebook for Higher Education Staff and Managers available on Amazon or directly from Dr. Christy Dr. Susan Christy’s website Faculty and Registrars are Different From One Another Transforming Staff-Faculty Relationships: Progress in Closing the Great Divide Crossing the DivideRelated AACRAO Core Competencies: CommunicationLeadership & ManagementProfessional IntegrityCollaborative Decision-Making & Consensus Building

The registrar’s website is an important (but often overlooked) tool for communication and service delivery. Dan Vainner and Jason Cronkrite from Grand Valley State University discuss the ways that they used analytics, an iterative development cycle, and some creativity to transform their website, adding function AND fun. Guests: Dan Vainner, Associate Registrar, Grand Valley State Universityvainneda@gvsu.edu Jason Cronkrite, Assistant Registrar, Grand Valley State Universitycronkrij@gvsu.edu Key Takeaways: Think of your content development as the foundation from which to build--you’re building a web *presence* not just a web *site.*;Analytics are your friend: monitor the pages on your site that are getting the most hits, see if you can make them even more effective in delivering content (OR if you need to revise a different process somewhere else to avoid making people go to your website in the first place);Campus partnerships with Communications & Marketing teams and IT can make a big difference;Have fun with it. Remember that students and parents are people and work to both inform and entertain; Creativity is a bonus. References and Additional Reading:Grand Valley State University Registrar websiteGrand Valley State University’s Pyramid of Power for Web PresenceAACRAO Core Competencies:Technical Knowledge Problem SolvingWeb design and content writing tips:https://www.orbitmedia.com/blog/web-design-tips/https://www.orbitmedia.com/web-content-writing/

AACRAO is a national professional association but did you know that there are state and regional associations as well? In this episode we talk to Helena Minerva, Coordinator of Policy and Training at the Fashion Institute of Technology in New York and the current president of the Middle States Association of Collegiate Registrars and Officers of Admissions (MSACROA) about ways being involved with MSACROA aided in her personal and professional life. Guests: Helena Minerva, Coordinator of Policy and TrainingOffice of Policy and ComplianceFashion Institute of TechnologyPresident, MSACROAhelena_minerva@fitnyc.eduKey Takeaways: Your state and/or regional association can be a great way to get exposure to the industry and how other institutions are doing things;Connections made at the state and/or regional association can be extremely useful in your day-to-day work life;You don’t have to commit to being the president of your state and/or regional association in order to get involved;Volunteer! Just say yes! Keep learning and growing! (And read your e-mails!) References and Additional Reading:List of State and Regional Associations MSACROAAACRAO Core Competency: Professional Development and Contributions to the FieldAACRAO Core Competency: Leadership and Management

The season 2 intro is both retrospective of season 1 and a preview of the topics to be covered in the upcoming season.Key Takeaways: Thank you for listening! Season 2 is going to be great: lots of topics both high level and “in the weeds” content. I’m always interested in hearing from you: registrarpodcast@gmail.comReferences and Additional Reading:Dare to Lead by Brene BrownEgo is the Enemy by Ryan HolidayWe Should All be Feminists by Chimamanda Ngozi Adichie

The Family Educational Rights and Privacy Act (FERPA) was enacted in 1974 in a completely different technological paradigm than we find ourselves in today. What are the ways these technological advances affect how we interpret and apply FERPA? What role should the registrar play at an institution with regard to FERPA training and compliance? Helen Garrett from the University of Washington shares her insights and expertise in this FERPA-focused conversation.Guests: Helen Garrett, University Registrar and Chief Officer, Enrollment Information ServicesOffice of the University Registrar, University of WashingtonEnrollment Information Servicesemail: helenbg@uw.edu Key Takeaways: Don’t be afraid of FERPA! Do outreach to your campus community about FERPA early and often, *before* there’s a problem (whenever possible). Be involved with your purchasing department for any systems that touch student data.AACRAO and the AACRAO membership are here to help if you have questions. References and Additional Reading:Public Law 93-380, August 21, 1974Legislative history of major FERPA revisons Unintentional FERPA Violations are Still FERPA Violations Beyond Compliance: Students and FERPA in the Age of Big Data

As the number and types of systems registrars offices interact with or manage has increased, the need for structured user acceptance testing (UAT) has also increased. Understanding the need and creating an extensible, repeatable, collaborative process will go a long way to making your life simpler when the need for testing rolls around (and it will). Guests: Tara Sabbagh, Associate Registrar at American UniversityPaula Palhus, Assistant Registrar at American UniversityJoe Papari, Director of Enrollment Services for Student Systems and Technology at Southern Methodist University Key Takeaways: User Acceptance Testing (UAT) is critically important to ensure the continued functioning of all of the systems we use in our day-to-day work from ERPs to niche applications; UAT is increasingly part of the role of the registrar, not outside the scope of our work; establishing best practices for UAT is important for ongoing success; a strong relationship with your IT shop makes a big difference! References and Additional Reading:There are many, many search results for “user acceptance best practices” (over 40,000,000 in 0.36 seconds according to Google) and I encourage you to explore or refine that search. Here are some high-level results that provide good, basic overviews for the process but are not specific to higher education nor the registrar’s office specifically:Usersnap: Fundamentals on setting up your user acceptance testing workflowWhat Is User Acceptance Testing (UAT): A Complete Guide What is User Acceptance Testing (UAT)? with Examples

The registrar plays many roles on campus. One of those roles is to advocate for the appropriate representation of a diverse student body and to create an inclusive learning environment where everyone feels comfortable engaging. In this episode, we hear about two institutions’ initiatives to enable students to use a chosen name, declare a gender identity, and select pronouns.Guests: Nicole Kragt, College Registrar at Kalamazoo CollegeStacey Tidball, Director, Continuity & Compliance | Academic Support Resources Key Takeaways: The registrar’s influence on student-facing systems gives a unique ability to advocate for more inclusive practices when recording students’ names and pronouns; enabling students to use a chosen name creates a more inclusive environment for a broad set of students who may not want to use their legal name for a variety of reasons; engagement with students and affected stakeholders early and often during an implementation of chosen name is critical to the success of that initiative.References and Additional Reading:Data from the SERU survey GLAAD Media Reference Guide National Center for Transgender Equality C&U issue 93 v2 article on Complexities of Supporting Transgender Students' Use of Self-Identified First Names and Pronouns by Dot BrauerC&U Vol 94 no 1: Supporting Trans and Nonbinary Community Success in Higher Education by Ewa NowickiUMN – Twin Cities Pronouns and Gender Identity (alpha order for both):Pronouns:Enter your ownHe/him/hisNone (name only)Prefer not to specifyShe/her/hersThey/Them/TheirsZe/Zir/ZirsGender IdentityAgenderEnter your ownGender non-conforming GenderqueerManNon-binaryPrefer not to specifyTwo SpiritWoman

James Miller chats with Christopher Tremblay, Director of External Relations for the Michigan College Access Network about the admissions based card game, Getting In. In addition to learning about the development of Getting In, Dr. Tremblay discusses the ins and outs of creating a card game, running a Kickstarter, how a card game can make college admissions less stressful, and the history of Walt Disney. Related links:School counselors empirical researchSchool Counselor Ratio Report Getting In KickstarterAACRAO SEM EndorsementEssentials of SEMBob Bontrager Nirvana was a Tacoma Band

The United States has sector-specific privacy laws and registrars are (or should be) most familiar with FERPA. But beyond FERPA, there are a set of principles that inform the appropriate use of data. These Fair Information Practice Principles (FIPPs) are described, discussed, and related back to FERPA in this engaging and conversational episode.Key Takeaways: FERPA is one of several sector-specific laws that exist in the United States that all originate out of the same working group’s findings; the Fair Information Practice Principles (FIPPs) are a critical framework for governing any data; the FIPPs have been adopted and incorporated into laws around the world; Understanding the FIPPs can assist in your FERPA analysis; Attorneys like to add “the” in front of FERPA and other laws’ acronyms. Guest: Claire McKenna University of Notre Dame Law School, JD 2004Michigan State University, BA 1996Claire McKenna is an attorney with 15 years of experience advising public and private sector clients. Her practice focuses on all aspects of information law, including privacy, security, access, and disclosure. References / Links:U.S. Department of Education, Safeguarding Student PrivacyUC Berkley, Fair Information Practice Principles Privacy Course:International Association of Privacy Professionals, Fair Information PracticesU.S. Department of Homeland Security, Fair Information Practice PrinciplesWorld Privacy Forum, A Brief Introduction of Fair Information Practices

In this episode of For the Record, we talk to two people who “get it” when it comes to technology, Tom Black, University Registrar at Johns Hopkins University and Frank Blalark, University Registrar at Duke University. We’ll hear about the changes they’ve experienced over their careers and strategies and approaches they use to stay current with technology.Guests: Tom Black, University Registrar at Johns Hopkins UniversityFrank Blalark, University Registrar at Duke University Key Takeaways: Technology has changed and will continue to change the way we conduct our work in higher education; Interrogating different technologies is an important part of the work of the modern registrar; Reviewing offerings from vendors and developing relationships with companies (even those whom you don’t contract with) is a good way of finding out what’s available; Reading criticisms of higher education and creatively finding solutions with technology can drive progress.References and Additional Reading:AACRAO Technology and Transfer ConferenceAACRAO ProficienciesAACRAO Innovation HubEDUCAUSEInsideHigherEd TechnologyAmerican Association of Colleges & UniversitiesChronicle of Higher Education – Technology articles

James Miller sits down to chat with Jeff Kallay, Principal and Cofounder of Render Experiences. Jeff has dedicated his life and career to helping colleges better make their campus visits and events tell the authentic story of the experiences students will have on campus. This conversation spans everything from Jeff’s journey to a career in campus visits, the experience economy, the big mistakes colleges make when hosting students and families, how generational differences impact the campus visit, and Jeff’s favorite Pittsburgh Steelers of all time. Lee University: http://www.leeuniversity.edu/Pine and Gilmore's Experience Economy: https://www.kingsbookstore.com/book/9781422161975 Pine and Gilmore's Strategic Horizons Group: https://strategichorizons.com/Pew's Generations Research Center: https://www.pewresearch.org/topics/generations-and-age/A less than definitive list of the greatest Steelers of all time: https://www.ranker.com/list/best-pittsburgh-steelers-of-all-time/ranker-nflMy favorite Manhattan: https://cooking.nytimes.com/recipes/1018340-manhattanThrice All American by Neko Case: https://open.spotify.com/album/5UiyS9gHzIJ0kiI0E0kEpR

In this episode of For the Record, we converse with the AACRAO president-elect, past president, and current president to hear their thoughts and reflections on what the AACRAO Annual Meeting has meant to them, what they’ve gained from participating, and words of advice for members who are attending for the first or second time. Guests: Jim Bouse, AACRAO Past President, Associate Registrar for Technology, University of OregonTina Falkner, AACRAO President, Director of the Office of Student Finance, University of Minnesota, Twin CitiesLuisa Havens-Gerardo, AACRAO President Elect, Vice Provost for Enrollment Management, Virginia Tech Key Takeaways: The AACRAO Annual Meeting is a wonderful place to meet colleagues, network, learn about the profession, and pick up best practices to bring back to your institution; if there’s a session you are interested in be sure to get there early; ask questions and don’t be afraid to get involved; AACRAO members want you to succeed, we want you to learn and grow and we want to learn from you. Extra Fun Facts and History:10 Fun Facts from AACRAO's Annual Meeting history5 Fascinating Facts about AACRAO's Annual Meeting HistoryAACRAO Centennial Video

In this episode of For the Record, we converse with Michelle Frederick and Colin Gerker from American University’s Human Resources Talent Development team to discuss trends in performance management, ways performance management differs from a traditional model of annual performance appraisal, and practical ways to incorporate performance management into your work to improve your team’s outcomes. Guests: Michelle Frederick, Interim Director of Talent Development, Office of Human Resources, American University Colin Gerker, Performance Consultant, Office of Human Resources, American University Key Takeaways: Incorporating performance management best practices can increase your team’s performance by 40% over the traditional year-end appraisal process alone; performance management is a collaborative and iterative process, conducted year round; relationship building and engagement with your staff is critical; clearly articulating expectations and providing consistent, ongoing, meaningful feedback on day-to-day work is the secret sauce. Performance Management Resources: Books:Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage – by Scott Keller and Colin PriceThe Change Book: Change the Way You Think About Change – by Tricia Emerson and Mary StewartThe Making of a Manager: What To Do When Everyone Looks To You – by Julie ZhuoStress Less, Accomplish More: Meditation for Extraordinary Performance – by Emily FletcherRelationonmics: Business Powered by Relationships – by Andy RossThe Employee Experience Advantage, How to Win the War for Talent by Giving Employees the Workspaces They Want, the Tools They Need, and a Culture They Can Celebrate – by Jacob MorganThe Culture Code: The Secrets of Highly Successful Groups – by Daniel CoyleRaise Your Game: High-Performance Secrets from the Best of the Best – by Alan Stein and Jon Sternfeld Answering Why: Unleashing Passion, Purpose, and Performance in Younger Generations – by Mark PernaThe Vibrant Workplace: Overcoming the Obstacles to Building a Culture of Appreciation – by Dr. Paul White and Gary Chapman Harvard Business Review’s Manager’s Handbook: The 17 Skills Leaders Need to Stand Out The Essential HR Handbook: Quick and Handy Resource for any Manager or HR Professional by Sharon Armstrong and Barbara MitchellPodcasts:HR Congress – Rethinking Performance Management with Tamra Chandler, author of “How Performance Management is Killing Performance And What To Do About It.”Chartered Institute of Personnel and Development (CIPD) – Strengths in Numbers: What’s New In Performance ManagementHR Happy Hour – We’re Only Human – How to Build a Performance Management Approach that Works

Technology is driving changes to the work of the registrar and data is the new precious metal. Understanding the registrar’s role as the steward of all student academic data is critical to succeeding in the role in modern higher education. Understanding data stewardship’s place within the business intelligence framework is equally important. This episode provides a primer on business intelligence, with special focus on data governance, data stewardship, and data quality management. Key Takeaways:The registrar is the steward of all student academic data; business intelligence is an umbrella term that includes the applications, infrastructure, tools, and best practices that enable access to and analysis of information to improve and optimize decisions and performance; technology has changed and will continue to change the work of the registrar, making our reliance and engagement with data commonplace. Extra Credit Reading Section: Big Data: A Revolution That Will Transform How We Live, Work, and Think (2014) by Viktor Mayer-Schönberger, Kenneth CukierData Stewardship: An Actionable Guide to Effective Data Management and Data Governance (2014) by David Plotkin Data Governance: Perspectives and Practices by Harkish SenThe Analytics Revolution in Higher Education: Big Data, Organizational Learning, and Student Success by Jonathan S. Gagliardi, Amelia Parnell, Julia Carpenter-Hubin, Randy L. Swing **This was very Institutional Research focused but the overall message was still very interesting. Just replace “Registrar’s Office” every time they reference Institutional Research.

In this episode of For the Record, we converse with Dr. Ethan Hutt from the University of Maryland and learn about the development of the student record and the role higher education (and registrars in particular) had in shaping it into what it is today. Guest: Dr. Ethan Hutt, University of Maryland Assistant Professor, Department of Teaching and Learning, Policy and LeadershipPhD, Stanford University, 2007 – 2013 MA, Stanford University, 2007 – 2009 BA, Yale University, 2001 – 2005References / Links:Hutt, Ethan L. “A Brief History: A History of the Student Record.” Ithaka S&R: September, 2016: 1-32.Extra Credit Reading Section:Twentieth-Century Higher Education: Elite to Mass to Universal by Martin Trow (Author), Michael Burrage (Editor)The GI Bill: The New Deal for Veterans (Pivotal Moments in American History) by Glenn Altschuler and Stuart BluminThe G.I. Bill, the Veterans, and the Colleges by Keith W Olson Student Records Management: Retention, Disposal, and Archive of Student Records , AACRAO Special thanks to Heather Abbott, Associate Registrar at Yale Law School, for introducing me to Dr. Hutt’s article.

In the first episode of For the Record, we discuss the position of the registrar, its place in higher education’s history, the evolution of the role and the way technology has influenced that evolution, and the many and varied responsibilities registrars are charged with. Key Takeaways: The Registrar is a critical position within higher education institutions; Technology has changed and continues to change both the work that we do and the role that we play at our institutions; Registrars need to be leaders, managers, collaborators, as well as technically competent data stewards. References / Links:Duderstadt, J. J., Atkins, D. E., & Van Houweling, D. (2002). Higher Education in the Digital Age: Technology issues and strategies for American colleges and universities. Westport, CT: Praeger Publishers.Geiger, R. (1999). Ten Generations of American Higher Education. In P.G. Altbach, R.O. Berdahl, and P.J. Gumport, (Eds.), American higher education in the twenty-first century : social, political, and economic challenges (pp. 38-69). Baltimore : Johns Hopkins University Press. Halfond, J.A. (1984). The history of higher education and the registrar’s changing role. College and University. 59(4): 351-356.Lanier, D.C. (1995). The mission of the registrar today. College and University. 70(2): 64-71.The Changing Roles of the Registrar – by Doug McKennaAACRAO Publications on records and registrationExtra Credit Reading Section: Higher Education in the Digital Age: Updated Edition (The William G. Bowen Series)Research Universities and the Public Good, Jason Owen-Smith

The introductory episode of For the Record, a registrar podcast sponsored by AACRAO, hosted by Doug McKenna. Learn more about your host, about AACRAO, and the topics that will be covered in upcoming episodes. Key Takeaways: The Registrar is a critical position within higher education institutions; For the Record is going to be amazing; You should subscribe, like, and share links to the podcast. Extra Credit Reading Section: Theolonius Monk – The Life and Times of an American Original, Robin D. G. KelleyAttitudes of Gratitude, M. J. RyanFactfulness, Hans RoslingGood Night Stories for Rebel Girls, Elena Favilli and Francesca CavalloThe Monk of Mokha, Dave Eggers

Admit It sits down with Scott Jaschik (like classic) to discuss the Inside Higher Ed 2018 Survey of Admissions Directors. In this wide ranging conversation, we cover how the current political climate impacts college admissions, the Students for Fair Admissions vs. Harvard affirmative action court case, the state of the test optional movement, the increasing struggle to meet enrollment targets by May 1, and so much more.