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In this episode of Behind the Numbers, host Dave Bookbinder sits down with Dave Nast—three-time CEO, award-winning business coach, and workplace behavior expert—for an engaging conversation on leadership, workplace dynamics, and the evolving business landscape.

Adam Daigle, Business Editor of the Acadiana Advocate, discusses the biggest business news of 2024 in this episode of Discover Lafayette. We want to thank the Advocate for highlighting our latest podcast each week in their online Business Section. You can subscribe online at theadvocate.com/newsletters to keep up with our community's latest business headlines. The # 1 story in 2024, without a doubt, is the announcement that Buc'ees will be opening at the northeast corner of Louisiana Avenue and Interstate 10. Rumored for years, this will be a major draw for motorists traveling along I-10, and most of the sales taxes paid will be collected from out-of-towners. When people travel, Buc-ees is a destination as well as a place to fill up the tank. The new site is projected to be a 74,000-square-foot building, complete with gas pumps and nearly 700 parking spaces, and the store is estimated to be a 13-month build, opening during the 2025 holiday season. The closest Buc-ees to Lafayette is either Alabama or Baytown, TX, so Lafayette can anticipate a heavily-trafficked spot for people looking for that golden Buc-ees' experience. I talked to a convenience store analyst, and he said, "Buc'ees takes everything you hate about traveling and removes it and replaces what you love about traveling. You want to stop there because you'll never wait in line for a gas pump. You want to go there because you know the bathroom is clean. You want to go there because they've got unique snacks and not Cheetos that every other place has. You get a brisket sandwich or a hot dog with the gas station. They've just flipped the whole concept on its head." There's a Tax-Increment Financing ("TIF") district already in place that dates back to when Stirling Properties originally built the Target Shopping Center across I-10 from where Buc-ees will be located. At the time, there was no water or sewer lines and the project was only feasible with this type of government assistance to cover the massive infrastructure needs. The TIF was paid off quicker than anticipated and is still in play today. To accommodate the Buc-ee's deal, a subdistrict was created, which will tax 2% of all sales, including gasoline purchases. While some question the need for TIF districts, this is a trend that has been taking place all across the U. S., and it is a negotiating tool that jurisdictions utilize to attract big business such as Buc-ees, Bass Pro, and other large retailers. As Adam says, "That is what you do to land the big boys. You got to pay for it." The # 2 story is the passing of Richard Zuschlag, Chairman and CEO of Acadian Companies. When he started his business in the early 70s with Roland Dugas and Richard Sturlese, funeral homes were dispatched to pick up people who were ill, and they were transported in a hearse. This was the era prior to ambulances and the trio identified a huge gap in the healthcare market. Zuschlag was the driving force in the company's growth, and he was also literally a driver of an ambulance in the early days. He attended all of the police jury and city council meetings to meet with people and get agreements signed. Acadian Ambulance would hold membership drives that ran on television, where people paid a fee to ensure that an ambulance would pick them up. Over the years, Zuschlag became the principal behind Acadian and the company experience extraordinary growth, opening up it National EMS Academy, Acadian Total Security, Air Med, Safety Management Systems, Executive Aircraft Charter Service, and Acadian Health (home healthcare services.) The late Richard Zuschlag, who founded Acadian Ambulance and served as Chairman and CEO of Acadian Companies. Today, Acadian Companies is an employee-owned company with 5200 employees in four states. Zuschlag's memory lives on through his family, and his son, Blaise, serves as Executive V. P. and Chief Administrative Officer. The # 3 story of the year is the opening of Supe...

From representing Yoko Ono to winning class action lawsuits on behalf of actors and musicians, Neville Johnson and his partner Douglas Johnson (no relationship) have built one of the most interesting and successful entertainment law practices in the nation, specializing in representing “talent” as opposed to the business side of the industry.  Join Rahul and Ben for a fascinating discussion with Neville and Doug, as they describe how they got their start in this practice, recount some of their most interesting cases, and talk about trends in entertainment law resulting from new technologies. About Neville Johnson - Senior PartnerWebsite: Johnson and Johnson, LLP Law Firm | Johnson and Johnson, LLP (jjllplaw.com) Professional Experience:Neville L. Johnson graduated Phi Beta Kappa from the University of California, Berkeley (1971).  He received his law degree from Southwestern Law School (1975), graduating near the top of his class.  He has tried over 28 civil jury trials and over 70 civil trials and arbitrations without a jury. He is a member of the invitation-only American Board of Trial Advocates (ABOTA), and is on the Board of Governors of the Consumer Attorneys of Los Angeles (CAALA since 2005), the Board of Directors of the national organization Public Justice, and on the Board of Governors of the Beverly Hills Bar Association 2013-2015 and 2020-2022 (BHBA). Johnson is a long-time member of the invitation-only Los Angeles Copyright Society, and on the Board of The California Society of Entertainment Lawyers. He was nominated for Trial Lawyer of the Year in 2005 by CAALA.  He was Co-Chair of the Entertainment Law Section of the Beverly Hills Bar Association from 2009 to 2011. He has been on the Planning Committee of the USC Entertainment Law Institute since 2011. He has appeared in courts in Arizona, Colorado, Florida, Georgia, Hawaii, Louisiana, Nevada, New York, New Jersey, New York, Oregon, Tennessee, New Mexico, Ohio, Pennsylvania, and Texas. In 2020, Mr. Johnson and his team secured a verdict in a Right of Publicity case of over 9 Million Dollars in damages, and over 7 Million Dollars in attorneys fees. Mr. Johnson has litigated and settled countless cases against a wide array of defendants concerning royalty accounting, profit participation, publicity rights, idea theft, copyright infringement, and many other entertainment law matters. He has also served as an adjunct professor at Southwestern Law School since 2012, where he teaches Entertainment and Media Litigation. However, his greatest pride has been in defending the privacy rights of all citizens against the worst malefactors in the media. His work in this field was perhaps best summarized by Professor David A. Elder, a leading expert on the law of privacy, who published the following special dedication in his treatise, Privacy Torts: To Neville L. Johnson… who has led the charge, often successfully (and always creatively and with great passion) in exposing some of the worst outrages of media newsgathering. Neville ranks with Brandeis and Warren as the great defenders of privacy. All America is in his debt. Mr. Johnson has practiced entertainment law and IP law since 1975 [except for 10 months in 1977-78 when he was a Public Defender (juvenile) in Los Angeles County and handled over 100 matters, including two murder trials and one attempted murder trial]. Mr. Johnson has represented many well-known celebrities and entertainment concerns. The firm currently represents Sylvester Stallone in net profit litigation, and many other writers, directors, actors, producers, musicians, models, and JoJo Siwa, the biggest teen star in the world. He and his firm have been lead counsel in many class actions, including pioneering class actions in the entertainment industry against the entertainment unions, major record companies and motion picture companies. The firm has also handled a number of consumer class actions. The firm handles 15 to 20 right of publicity cases a year. Mr. Johnson is a frequent lecturer and written extensively on entertainment, copyright and media and other legal topics, including in London, England  (Entertainment attorneys based in the UK, London Branch of Entertainment Section of BHBA), Cannes, France (MIDEM, the international music convention), New York (ABA Forum on Communications Section, and Entertainment Law Section and New York Bar Assn.: Entertainment Law Section), Nashville (ABA Entertainment Law Section), Las Vegas (ABA Entertainment Law Section), Miami, Arizona State University, Stanford University, U.C. Berkeley, Loyola Law School, Southwestern Law School, USC Entertainment Law Institute annual forum (3 times) as well as the undergraduate school, California Western School of Law, California State University, Northridge, and many times to the Entertainment Section of the BHBA as a panelist or moderator), the Intellectual Property Section of Los Angeles County Bar Assn., and Berklee College of Music (Boston). Johnson & Johnson LLP, based in Beverly Hills, California, is a litigation firm that specializes in complex litigation with a particular emphasis on entertainment, intellectual property, right of publicity, privacy, defamation, consumer issues, and class actions. Mr. Johnson and the firm also negotiate business and entertainment agreements. Representative Matters:Obtained a 9.6 Million Dollar jury verdict after a seven week jury trial for claim of violation of the right of publicity, Hansen v. The Coca Cola Company, the largest verdict for a right of publicity case in the history of the United States. The trial court also awarded 7.4 million dollars in attorneys' fees.Obtained a unanimous landmark privacy ruling from the California Supreme Court in Sanders v. American Broadcasting Companies, Inc. (1999) 20 Cal.4th 907, a decision that is included in multiple casebooks and taught in law schools across the country.Obtained a published California Court of Appeal opinion representing fitness celebrity Richard Simmons in right of privacy claims against a magazine and private eye for placing a GPS tracker on a car. Simmons v. Bauer Media (2020)Represented numerous victims (both individually and in a class action) of notorious wiretapper Anthony Pellicano and other liable parties, including obtaining a favorable partial affirmance of a significant sanctions award by the California Court of Appeal in Gerbosi v. Gaims, Weil, West & Epstein LLP (2011) 193 Cal.App.4th 435, which concerned a law firm's use of Pellicano's services.Pioneered the use of class actions against studios and record labels for improperly accounting to artists regarding royalties and profit participation, obtaining multiple eight-figure settlements therefrom. Represented many individuals in profit participation claims, including Sylvester Stallone, Jack Klugman, Richard Dreyfuss and Mike Connors.Represented the heir of songwriter Gram Parsons in Parsons v. Tickner (1995) 31 Cal.App.4th 1513, defeating a statute of limitations defense and establishing a fiduciary duty claim against a music publisher.Represented numerous legendary musicians and/or their estates on a variety of contractual, accounting, and intellectual property matters, including John Lennon, Buddy Holly, Michelle Phillips, Rick Nelson, P.F. Sloan, members of Earth, Wind and Fire, Mitch Ryder, Lloyd Price and many others.Obtained a $15 million award in a jury trial business fraud case. Honors:He has been repeatedly selected by Super Lawyers as one of the top entertainment attorneys in Southern California (top 5% of attorneys as voted by peers). In 2020, 2021 and 2022 Super Lawyer and his peers named him one of the top 100 attorneys in Southern California, the only entertainment attorney on the list, he was named one of the top 100 Power Lawyers in Entertainment Law by The Hollywood Reporter every year since, 2008, and in 2020 moved to a new permanent category and designated a “Legal Legend.” He has also been designated numerous times one of the top lawyers in entertainment by Variety and Los Angeles legal newspapaer The Daily Journal. He was nominated as Trial Lawyer of the Year by the California Consumer Attorneys Association of Los Angeles. He is a fellow at the American Law Institute (only 2% of all attorneys are members).  In 2020 he was honored as Alumnus of the Year by the Biederman Entertainment Law Institute at Southwestern Law School.   A law review article about his career is Richard and Calvert, “Suing the Media, Supporting the First Amendment: the Paradox of Neville Johnson and the Battle for Privacy,” 67 Albany Law Review 1097 (2004). On June 23, 2015, the Los Angeles Times did a major profile (front page, Business Section) on his career, “Contract Sport, ‘Go-to' L.A. Lawyer Says Hollywood Studios Are Shortchanging His Clients,” noting that Johnson & Johnson is one of the few firms successfully taking on the entertainment establishment on a regular basis. The cover story of the July 2016, issue of Attorney at Law magazine is about Neville Johnson.  The Los Angeles Business Journal profiled him on its first page, “Lawyer Up,” (September 9, 2019). Speaking Engagements:He is a frequent speaker, including in London, England [Entertainment attorneys based in the UK, London Branch of Entertainment Section of Beverly Hills Bar Association (BHBA)], Cannes, France (MIDEM, the international music convention), the Intellectual Property Section of Los Angeles County Bar Assn., and Berklee College of Music (Boston); and the Los Angeles Copyright Society. New York (ABA Forum on Communications Section, and Entertainment Law Section and New York Bar Assn.: Entertainment Law Section), Nashville (ABA Entertainment Law Section), Las Vegas (ABA Entertainment Law Section), Miami, Arizona State University, Stanford University, U.C. Berkeley, Loyola Law School, Southwestern Law School, USC Entertainment Law Institute annual forum (3 times) as well as the undergraduate school, California Western School of Law, California State University, Northridge, and many times to the Entertainment Section of the BHBA as a panelist or moderator),  SInce 2011 he has moderated the panel on ethical issues for the annual Year in Review for the Entertainment Section of the Beverly Hills Bar Association. Publications: Johnson & Johnson, “Interesting New Developments About Which All Practitioners Should be Aware,” 31 New York State Bar Assn, Entertainment, Arts and Sports Law Journal 56 (2020); Johnson, Johnson, Smolla & Tweed, “Defamation and Invasion of Privacy in the Internet Age,” 25 Southwestern Journal of International Law 9 (2019) Johnson & Johnson, “Trouble in Tinseltown, Los Angeles Daily Journal (April 23, 2019); “My Big Mouth,” Los Angeles Daily Journal (March 29, 2019); Johnson & Johnson, “Entertainment Contracts with Minors in New York and California, 30 New York State Bar Assn, Entertainment, Arts and Sports Law Journal 75 (2019); Johnson & Johnson, “A New Way to Revive a Corporation?,” Los Angeles Daily Journal (October 18, 2016); Johnson & Johnson, “Hollywood Docket: One Sided World,” 27 New York State Bar Assn, Entertainment, Arts and Sports Law Journal 32 (2016); Johnson & Elder, “Maybe America Needs More Peter Thiels,” Los Angeles Daily Journal (August 8, 2016); “We've Lost Control,” Los Angeles Daily Journal (June 16, 2016); “Talent Agency Act Survives Suit, Clarity Remains Elusive,” Los Angeles Daily Journal (May 10, 2013); “The Man Who Seduced Hollywood,” 36 Los Angeles Lawyer 41(September 2013); “Remedies for Web Defamation,” California Lawyer 36 (May 2013); “To Find Employment as a Lawyer, You Must Market Yourself,” 36 Los Angeles Lawyer 12 (June 2013); “Ten Rules for Success in the Practice of Law, 31 Los Angeles Lawyer 12 (June 2008); Chapter, Johnson & Aradi, “Defamatory Tweeting and Other Name and Likeness Violations” in Building Your Artist's Brand as a Business, International Association of Entertainment Lawyers (2012) (includes a discussion of right of publicity); Chapter, Johnson & Fowler, “Litigation: How to Draft Defensively Without Killing the Deal” in Licensing of Music from BC to AD (Before the Change/After Digital), International Association of Entertainment Lawyers (2014); Elder, Johnson & Rishwain, “Establishing Constitutional Malice for Defamation and Privacy/False Light Claims When Hidden Cameras and Deception Are Used by the Newsgatherer,” 22 Loyola of Los Angeles Entertainment Law Review 327 (2002); “New Developments in California Privacy and Defamation Law,” 23 California Litigation 21 (2010); Johnson & Johnson, “What Happened to Unjust Enrichment in California? The Deterioration of Equity in the California Courts,” 44 Loyola of Los Angeles Law Review 277 (2010); Johnson & Walsh, “The Danger of “Anti-Libel Tourism” Litigation in the United States, 32 Los Angeles Lawyer 44 (December 2009); Johnson, “Privacy and the First Amendment”, California Litigation (2006); co-author “Caught in the Act,” Los Angeles Lawyer (1998) (an analysis of trends in the right of privacy); Johnson & Lang, The Personal Manager in the California Entertainment Industry, 52 Southern California Law Review 375 (1979)(a definitive article on the regulation of talent agents, personal managers, and the interplay of entertainment unions and guilds in that nexus). He co-authored chapters on music publishing and personal managers in The Musician's Business & Legal Guide (2017 5th edition), and wrote the authorized and best-selling biography of the greatest coach in the history of sports, The John Wooden Pyramid of Success (Second Edition 2004). Since 2012, Neville and Douglas Johnson have taught a course on entertainment and media litigation as Adjunct Professors at Southwestern School of Law.  From 2011-2014, he was one of the panelists teaching the Los Angeles County Bar Association new admittees course on class actions; and since 2011 he has moderated the panel on ethical issues for the annual Year in Review for the Entertainment Section of the Beverly Hills Bar Association.  Professional Associations:American Board of Trial Advocates (invitation only)Association of Business Trial LawyersBeverly Hills Bar Association Co-Chair Entertainment Section, 2009-2011Board of Governors, 2012-2015, 2020-2022Consumer Attorneys Association of Los AngelesBoard of Governors, 2005-PresentConsumer Attorneys of CaliforniaLos Angeles Copyright Society (invitation only)Los Angeles County Bar AssociationLoyola Productions [Filmmaking arm of the Society of Jesus (the Jesuits)]Co-Chair of the Board, 2009-PresentNational Association of Recording Arts and Sciences (Grammy organization)Voting Member (as the recording artist professionally known as Trevor McShane)Public Justice (National organization advocating for consumers and fundamental rights)Board of Governors, 2011-PresentUSC Entertainment Law InstitutePlanning Board, 2011-Present Education:J.D., Southwestern University School of Law, 1975B.A., University of California at Berkeley, Berkeley, 1971 Practice Areas:Media LawEntertainment LawEntertainment Class ActionsPrivacy LawComplex Business Litigation Matters, including breach of contract, breach of fiduciary duty and fraudRight of Publicity (wrongful use of name and likeness)Copyright Infringement and Theft of Idea casesIssues involving the entertainment unions Admissions:CaliforniaUnited States Supreme Court  About Douglas Johnson - Managing PartnerWebsite: Johnson and Johnson, LLP Law Firm | Johnson and Johnson, LLP (jjllplaw.com) Professional Experience:Mr. Johnson is well known for handling high-profile and high-impact entertainment matters. His clients include producers, actors, directors, writers, production companies, music artists, composers, music publishers, and independent record labels. He is well-known for his successes in royalty disputes, profit participation disputes, right of publicity cases, and theft of idea cases for film and television.  Mr. Johnson also handles invasion of privacy and libel cases, business disputes, and class actions.  Mr. Johnson has been repeatedly named by Super Lawyer as a top intellectual property litigator for more than a decade, representing the top 2.5% of the profession in Southern California. Mr. Johnson also serves as outside general counsel for WorldStarHipHop.com, a popular music and pop culture website, where he deals with cutting-edge copyright, media, and right of privacy issues.  Mr. Johnson has handled numerous copyright infringement lawsuits in Federal Court for Worldstar.   Since co-founding Johnson & Johnson, Mr. Johnson has been at the forefront of developing California's right of publicity laws. He regularly represents celebrities, models, and professional athletes in litigation against defendants who have wrongfully used their images.  He has litigated cases up to the California Supreme Court, advocating for precedent to protect the rights of all Californians from those who would seek to profit from their names, images, and likenesses without authorization. Mr. Johnson's advocacy in this area of law extends to his participation on speaking panels, publication of scholarly articles, and educating law students on the importance of these rights.  Mr. Johnson recently litigated a right of publicity case that resulted in a 9.6 million jury award and an attorney fee award of 7 million against Coca-Cola and Monster Energy for building their Hubert's Lemonade brand around the name of the founder of Hansen Juices, Hubert Hansen.  Mr. Johnson also received a seven-figure jury award in a right of publicity case for an actor/supermodel.   Representative Matters:Handled profit participation disputes on behalf of Sylvester Stallone (Demolition Man, Expendables, and the Rocky Films), Glen Larson (Magnum PI, Knight Rider, Fall Guy, Battlestar Galactica), Ed Weinberger (Amen), Richard Dreyfuss (Goodbye Girl, Mr. Holland's Opus, and Close Encounters Of The Third Kind, and What About Bob?), Raymond Wagner (Turner and Hooch), Jack Klugman (Quincy, Odd Couple), Mike Connors (Mannix), the Estate of Charles Bronson (St. Ives, Telefon), Mort Engelberg (Hot Stuff and Smokey And The Bandit), and the owners of the Friday 13th horror franchise.  Lead counsel in a class action against Sony Music, resulting in $12.7 million settlement and 36% uplift in ongoing foreign streaming royalties in Nelson v. Sony (S.D.N.Y) benefiting thousands of legacy recordings artists; currently co-counsel in similar litigation on behalf of legacy artists signed to Warner and Universal. Lead Counsel defending RatPac inidea theft case over the 2018 Melissa McCarthy movie, Life of the Party. (case dismissed on Motion for Summary Judgment).Lead Counsel representing producer in a dispute over turnaround rights to the film Rush Hour 4.  Lead Counsel for Janet Jackson in a royalty dispute with her label.  Obtained $5.35 million in retrospective relief and an estimated $3.1 million in savings over the next three years in Risto v. AFM & SAG-AFTRA (C.D. Cal.) for non-featured performers who receive royalties from the AFM & SAG-AFTRA Intellectual Property Rights Distribution Fund.Obtained a seven-figure settlement as lead counsel in a major talent management dispute for actress Karrueche Tran after successfully freezing all her manager's assets in Tran v. Muhammad (C.D. Cal.)Currently representing the leading production music company in North America on a variety of copyright matters both in and out of litigation-see, e.g., Associated Production Music v. The Vail Corp. (C.D. Cal.)Co-counsel in class actions against major Hollywood studios alleging endemic underpayment on home video and new digital media for pre-1982 movies for writers, producers, actors, and directors.  In those cases, Mr. Johnson handled the settlement with Universal for $25 million, the settlement with Fox for $12.6 million, and the settlements with Sony and Paramount.Mr. Johnson was co-counsel in three class actions against the record industry companies over digital download royalties of underpayments to artists (Temptations/Motels/Ronee Blakely), resulting in eight-figure settlements.  The cases dealt head-on with unresolved points of law as to the classification of digital downloads, and the rights of artists to receive royalties in the face of changing technology. Mr. Johnson has litigated several high-profile libel actions against large media companies, resulting in several mid-seven-figure settlements.  Recently he represented Richard Simmons against In-Touch Magazine. In May 2020, he argued and won an Anti-SLAPP appeal for Mr. Simmons.With his partner, Neville L. Johnson, he settled three class actions against the Directors Guild of America, Writers Guild of America, and Screen Actors Guild of America for tens of millions of dollars of unpaid foreign levies.  Defended blues icon B.B. King in a case seeking declaratory relief regarding the right to produce a film about his life, resulting in dismissal of the lawsuit.Obtained a seven-figure jury verdict in Oregon U.S. District Court on behalf of a music artist and record company in a copyright infringement case.Represented business owner in arbitration in a partnership dispute resulting in a seven-figure award for the client.Wrongful death and civil rights case resulting in reorganization of staffing and training at a county jail. The matter was featured on the cover of the Sacramento News & Review and constituted the largest settlement in the nation at the time for such a case. Thought Leadership:Panelist, CalCPA: Entertainment Industry Conference (June 21, 2022)Panelist, Beverly Hills Bar Association, Entertainment Law Year in Review, Ethics (January 13, 2020)Adjunct Professor, Entertainment and Media Litigation, Southwestern School of Law, (2012 to Present)Panelist, “Backend Optics: Profit Participations Through Different Lenses,” Beverly Hills Bar Association, Entertainment Law Section, (2018)Panelist, “I'm a Celebrity, You Can't Do That, (Can You?), California Society of Entertainment Lawyers, (2018)Panelist, “Entertainment Year in Review: Entertainment Litigation With Stars Of The Bar,” Beverly Hills Bar Association, Entertainment Law Section, (2017)Panelist, “The Right of Publicity: The State of The Current Law,” Beverly Hills Bar Association, Entertainment Law Section, (2014)The Ever-Evolving Courtroom Drama of Net Profits, Donald L. Stone's Inn of St. Ives, (2012)Panelist, Right of Publicity: How Much Is Your Client Really Worth?, Beverly Hills Bar Association, Entertainment Law Section, (2012)Panelist, Current Issues in Right of Likeness, Defamation and Privacy, Beverly Hills Bar Association, Entertainment Law Section, (2011)Panelist, Injuries Without Remedies, Loyola Law School's Legal Symposium, (2011) Sample Publications:The Troubling Trend of Online Exceptionalism to Copyright's Separate Accrual Rule, New York State Bar Association, Entertainment, Arts and Sports Law Journal, Vol. 34, No. 2, (Summer 2023)Florida sides with California on delayed discovery in copyright cases, Daily Journal (March 3, 2023)The Second and Ninth Circuits Diverge on Copyright Law's Discovery Rule, New York State Bar Association, Arts and Sports Law Journal, Vol 33, No. 2 (Fall 2022)The Top 3 Copyright Law Developments of 2022 (So Far), New York State Bar Association, Arts and Sports Law Journal, Vol. 33, No. 2, (Spring 2022)Say Goodbye to Back-End Deals, New York State Bar Association, Arts and Sports Law Journal, Vol. 32, No. 3 (Fall 2021)3 Music Litigation Developments in 2020-2021, Daily Journal (October 23, 2021)Contract, Fraud, and Libel Damages, Journal of Consumer Attorneys Associations for Southern California, Advocate Magazine (October 2021).  3 Music Litigation Developments in 2020-2021, Daily Journal (September 16, 2021)Recent Developments In Entertainment Law: Defamation Jurisdiction, Copyright, and Talent Contest Agreements (Summer 2021)Black Windows: Scarlett Jo vs Disney, Daily Journal, (July 6, 2021)Recent Right of Privacy Developments, Daily Journal, (July 22, 2021)Developments In Libel, Social Media, Privacy and The Right of Publicity, (Spring 2021)Copyright Developments in 2020, New York State Bar Association, Arts and Sports Journal, Vol. 32, No. 1 (Sring 2021)Pandemic-era Appellate Rulings Take on Arbitration, Los Angeles Daily Journal (April 22, 2021)Recent Interesting Cases, New York State Bar Association, Arts and Sports Law Journal, Vol. 31, No. 2, (Spring 2020)Hollywood Docket: Trending: Data Privacy, Copyright Trolling, And A Clause To Keep In Mind, New York State Bar Association, (June 6, 2020)Recent Development In Copyright Law, Daily Journal, (August 2, 2020)COVID-19 And The Return To Film Production In California, Los Angeles Daily Journal, (July 13, 2020)Interesting New Developments About Which All Practitioners Should Be Aware Of, New York State Bar Association, Arts and Sports Law Journal, Vol. 31, No. 1, (Winter 2020)My Big Mouth, Journal of Consumer Attorneys Association for Southern California, Advocate Magzine, (December 2019)Entertainment Contracts With Minors in New York and California, New York State Bar Association, Arts and Sports Law Journal, Vol. 30, No. 1, (Spring 2019)Defamation and Invasion of Privacy in the Internet Age, Southwestern Journal of International Law, Volume XXV (2019)When Will Legal Communication Result In Liability? Los Angeles Daily Journal, (Mar 29, 2019)Entertainment Contracts With Minors: Clarification Needed, Los Angeles Daily Journal, (Nov. 27, 2018)Tales and Lessons Regarding the Right of Publicity, USC Entertainment Law Spotlight, Issue 2, (2018)Hollywood Docket: Tales and Lessons Regarding the Right of Publicity, New York State Bar Association, Arts and Sports Law Journal, No. 2, (Summer 2018)Hollywood Docket: Essential Clauses for Drafting an Ironclad Release and Consent Agreement, New York State Bar Association, Arts and Sports Law Journal, Vol. 29, No. 1, (Spring, 2018)Before You Sign That Deal At Cannes…Produced By, Producers Guild of America, (April/May 2017)Hollywood Docket: Making the Perfect Pitch, New York State Bar Association, Arts and Sports Law Journal, Vol. 27, No.3, (Fall/Winter 2017)Hollywood Docket: One-Sided World, New York State Bar Association, Entertainment, Arts and Sports Law Journal, Vol 27, No. 2., (Summer, 2016)A New Way to Revive a Corporation, Los Angeles Daily Journal, (Oct 26, 2016)Hollywood Docket: Social Media, the Law, and You, New York State Bar Association, Arts and Sports Law Journal, Vol. 27, No. 3 (Fall 2016)What Happened to Unjust Enrichment in California? The Deterioration of Equity in the California Courts, Loyola of Los Angeles Law Review, Vol. 44:277 (Fall 2010) Published Cases:Gerbosi v. Gaims, Weil, West & Epstein, LLP (2011) 193 Cal.App.4th 435Walker v. Geico General Ins. Co. (9th Cir. 2009) 558 F.3d 1025Simmons v. Bauer Media Group USA, LLC (2020) 50 Cal App.5th 1037Education:J.D., University of the Pacific, McGeorge School of Law, 2000, Dean's ListB.A., University of Southern California, 1996, Dean's List Practice Areas:Entertainment LitigationComplex Business LitigationClass Action LitigationIntellectual Property LitigationDefamation, Media, and First Amendment LawRights of Privacy and Publicity Admissions:California   

A possible recovery solution with Sean Entin and Dr. David Silverman Sean Entin: Sean has had a life that many would call successful: at just 21years old he was already on the cover of the Business Section of the Los Angeles Times and was participating in USC's entrepreneurship program. He has produced 3 released films and other content, and has also worked with Los Angeles Center Studios. When the stock market crashed in 2008, Sean accepted an offer to become a managing partner of Greenhouse Holdings, which focused on financing sustainable residential housing. He and his other partners soon expanded the company into the commercial and military sectors. During this time, Sean was also mentoring Navy Seals transitioning from military to civilian life in the business world. Suddenly, in November 2011, all of these accomplishments no longer mattered. At age 39, Sean suffered a stroke from a massive blood clot in his carotid artery. He was induced into a coma for 10 days and had to undergo several surgeries. Doctors predicted he would never speak, walk, or live a normal life again. I can, I shall, I will. This mantra helped him through the most difficult times in his life. Even with this diagnosis, Sean displayed unwavering strength and spent his next years rehabilitating his soul and body—overcoming the mental barrier of “why me?”—proving to himself and everyone else that he had a purpose in life, that he was chosen for a reason, and that he had the motivation to keep going for even more. After many years of carefully following all kinds of recommendations and advice in order to regain his independence and having failed and succeeded with many of those treatments, Sean now knew what worked and what didn't… He had finally managed to hack his stroke. He was now a different person, full of understanding, compassion, humility, and an example of inspiration in times of trouble. His life had changed. He was starting over… with many more obstacles, but with a motivation bigger than himself: to help others. Thus, the Stroke Hacker Community was born. Many people were inspired by his story, and those who went through a similar journey reached out to him for help and advice. Now, those who have suffered from brain injuries have a place where they can share their stories, their accomplishments, and their own tips for improving their overall health and wellness. Guided by Sean, they have discovered their sense of purpose and hope and are getting closer and closer to their recoveries, their independence, and everything they dream of getting back. Dr. David Silverman:  I have a purpose-driven, home-based & international business, fueled by an exquisite & patented health breakthrough through which I help people live (and thrive and earn) to their full potential. Dr. Silverman began investigating ASEA REDOX Cell Signaling Supplement. Soon he was sharing it with family and friends. He says that the secret to success with this business is developing personal belief in four things: The product, the company, network marketing, and yourself. “If you can't believe in any one of these four areas, it's going to be much harder for you to win at this. If you're weak in any of these aspects, you've got to work on your own belief first, before you can expect someone else to believe in what you're sharing with them.” One way to grow stronger in all these areas, according to Dr. Silverman, is to attend a corporate convention. “You'll meet other people and hear their stories,” he says. “You'll meet the founders and see what good men they are. You'll really start to understand the company as a whole and see the big picture and the vision.” Beyond that, Dr. Silverman has the following daily suggestions for associates. “First, work on your own self-motivation,” he says. “Be coachable. Be a genuinely nice person. Understand upfront that you will need a lot of patience because success won't happen overnight. If you are consistent with your commitment and you listen to your upline and you work hard, then no matter how long it takes, you'll get there. You'll reach your goals and change lives, starting with your own.”  

Global Liver Institute Founder, President and CEO Donna Cryer and her fellow patient and patient advocate Terri Milton join Stephen Harrison, Louise Campbell and Roger Green to review the ground-breaking NASH Patient-Focused Drug Development meeting held on November 4, 2021.This patient-focused drug development meeting could be viewed as the culmination of seven years of effort by Global Liver Institute to encourage regulators and other stakeholders to think differently about NASH. In this episode, one post-transplant patient (Donna) and another patient living with disease while awaiting a transplant (Terri) share the comments and perspectives they brought to the November 4 patient-focused drug development meeting, while Stephen, Louise and Roger share their own points of view, which vary somewhat from the patients and each other. This is less scientific than the typical SurfingNASH session, but far more important in reminding all of us who we are here to help and what their goals for therapy are.Highlights include:2:51 – Roger Green introduces patient and patient advocate Terri Milton3:11 – Terri tells her 20-year story of living with NAFLD, NASH, cirrhosis, HCC and other related health challenges6:23 – Roger comments on “Dr. Google” and Stephen Harrison discusses Terri's treatment history8:19 – Terri finishes her story by discussing her own accountability for her health going forward and shares “one fact you wouldn't know”12:29 – Icebreakers from the panelists start with Louise Campbell discussing a high-profile UK athlete needing a liver transplant at a young age due to PSC20:38 – Donna Cryer kicks off by discussing the history of Patient-Focused Drug Development 22:10 - The inception of Global Liver Institute and its work on policy in regulatory science for liver disease24: 50 – Co-development of Patient-Focused Drug Development meeting under the aegis of GLI in collaboration with FDA27:19 – Terri describes the messages she hoped to deliver to FDA,  those she has delivered to researchers and her favorite moment of the  NASH Patient-Focused Drug Development event 29:17 – Donna describes the pivotal points FDA officials experienced in the NASH Patient-Focused Drug Development meeting30:08 – Roger's surprise that FDA has not learned that patients value stopping disease progression as an end goal30:48 – Louise: Does it matter that NASH is “a catalog of…system and health failures” when patients  progress to cirrhosis?32:07 – Donna on how she has lived with her IBD and how this applies in NASH33:30 – Terri raises her Primary Care MD's awareness of the diabetes -NAFLD link34:36 – Donna discusses challenges GLI wants to present to FDA vs. those it does not want to present35:29 – Roger: more important to see progress made on non-invasive diagnostics or getting a first drug to market, even with a not-great efficacy:safety ratio?36:02 – Stephen discusses his reasons for selecting non-invasive testing and the steps he is taking to drive this discussion forward37:37 – Stephen's thoughts on FDA and its perspective on these issues39:02 – Louise's perspective on Roger's question, those with "severe disease" will take more risks40:07 – Donna: “It's not just people with severe disease,” but anyone who understands the disease path, complications and challenges41:05 – Donna: the patient's goal is to have a full life, not merely avoid negative medical events.42:16 – Roger is struck by the “paternalism” of institutional medicine43:42 – Louise: this reminds me of the debate around false positives in testing45:24 – Roger's final question: what's the one thing each of you wants to see come out of this?45:34 – Terri,  Louise, Roger answer48:07 – Donna answers: “It's not the answer that people are expecting…”50:31 – Plans for AASLD coverage and the week after that, then Business Section

Manal Abdelmalek, Ken Cusi and Jörn Schattenberg join Louise Campbell and Roger Green to discuss key presentations at AASLD 2021 and preview SurfingNASH's coverage of the event. This virtual meeting runs from November 12-15 and is scheduled on East Coast time.Highlights include:9:19 – Roger begins the conversation, by describing the AASLD program elements and what SurfingNASH will cover.10:46 – Manal Abdelmalek kicks us off by focusing on Dr. Neil Henderson's Hans Popper (Basic State of Science) Lecture and the relevance his talk will have meaning for NAFLD and NASH.12:53 – Ken Cusi links this talk to Monday's Emerging Trends Symposium on “Tailoring NASH Therapy.”15:26 – Manal identifies Friday's Liver Cell Biology SIG, with its focus on gut-liver access and gut microbiota triggering, as another source of knowledge and insight for future potential NASH therapies16:45 – Jörn Schattenberg raises Parallel Session 10 on Diagnostics and Biomarkers of NAFLD (Sunday, 10:00a) which will focus on LITMUS work in which he participated. He goes on to describe the research and how it can drive better patient treatment in advance of medications.19:05 – Louise discusses the Public Health and Healthcare Delivery SIG (Friday, 5:30p). She is excited that the session will discuss the foundational role a behavioral approach health can play, particularly in the absence of medications. 19:58 – Roger, Louise, Jörn and Manal mention Friday afternoon sessions of particular interest. 22:51 – Louise identifies “a couple of really good sessions on Saturday,” the Women's Health Program (4:00p) and Parallel Session 2 on “Health Services and Public Health” (10:00a)23:20 – Ken Cusi summarizes some high points of the post-graduate course. 25:34 – Manal kicks off our conversation of Sunday presentations by discussing two talks from the plenary sessions: the presentation of the Alpine 2/3 results by Stephen Harrison and the longitudinal association between MRE and liver-related and cardiovascular events in NAFLD.  Jörn adds a though by noting the inclusion of CVD results and then discussing their meaning.28:03 – Manal notes the presentation from the Million Veteran program, 28:33 – Roger discusses some speculation from the podcast around the time of the aldafermin withdrawal and expresses the hope we will learn whether aldafermin was more a clinical or commercial failure. Jörn questions whether the decision to read out biopsies at 24 weeks may have been part of the reason the trial missed its primary endpoint29:42 – Louise points out Parallel Session 17 titled “NAFLD and NASH: Predicting Outcomes and Response to Interventions” (Sunday, 4:00p) and its possible connection to some recent podcast topics30:08 – Manal refers to the diagnosis and biomarker session Sunday as an opportunity to delve deeper into machine learning and artificial intelligence, after which Roger and Manal discuss the insights that AI  improves and those it does not. 32:14 – Ken raises the joint AASLD-ALEH symposium Sunday (1:00p) as an excellent opportunity to learn more about the challenges stakeholders face in Latin and South Ameria and the southwestern US.33:29 – Jörn notes that the panel has not discussed the sessions covering clinical trials of novel therapies and identifies some trials of interest.36:14 – Manal mentions a paper at Parallel Session #33, Experimental Advances in NAFLD (Monday, 3:00p) that looks at single-cell RNA sequencing in mice to identify that hedgehog signaling in hepatocytes is a critical early event for NAFLD fibrosis in humans.37:25 – Ken expresses optimism about the quality of the meeting, departs. 39:01 – Louise, Jörn and Roger identify other sessions of interest on Monday.42:23 – Final question focuses on what panelists anticipate will be the most powerful takeaway from the meeting. 46:33 – Business Section 

Michelle Villalobos, MBA, CPA is a Superstar Activator, business alignment strategist, keynote speaker, and the host of the Awaken Your Inner Superstar Podcast. She has a variety of programs and speeches around personal branding, business alignment, personal empowerment and business growth, and has delivered these programs for companies like American Express, Bacardi, Burger King, Gibraltar Bank, Lloyd's of London, and Audi. Michelle is the founder of Superstar Activator, and also co-founded the personal branding self-study program, Make Them BEG. She's been featured on the front page of the Chicago Tribune's Business Section, CNN en Español, Lifetime TV, Forbes Magazine, Fortune Magazine, and more. Michelle is in her 6th year as a member of the National Speakers Association (NSA) and is one of relatively few female members of its Million Dollar Speakers Group. Listen to hear her share about: Early Ambitions Superstar Deal-Making Deals Are Relational Clarity, Detachment, Equilibrium Raise the Standard And more! Listen to the DealQuest Podcast today! Website: https://www.coreykupfer.com/ LinkedIn: https://www.linkedin.com/in/coreykupfer/ Facebook: https://www.facebook.com/CoreyKupfer Twitter: https://twitter.com/coreykupfer

Michelle Villalobos, MBA, CPA is a Superstar Activator, business alignment strategist, keynote speaker, and the host of the Awaken Your Inner Superstar Podcast. She has a variety of programs and speeches around personal branding, business alignment, personal empowerment and business growth, and has delivered these programs for companies like American Express, Bacardi, Burger King, Gibraltar Bank, Lloyd's of London, and Audi.Michelle is the founder of Superstar Activator, and also co-founded the personal branding self-study program, Make Them BEG. She's been featured on the front page of the Chicago Tribune's Business Section, CNN en Español, Lifetime TV, Forbes Magazine, Fortune Magazine, and more. Michelle is in her 6th year as a member of the National Speakers Association (NSA) and is one of relatively few female members of its Million Dollar Speakers Group. Listen to hear her share about:Early AmbitionsSuperstar Deal-MakingDeals Are RelationalClarity, Detachment, EquilibriumRaise the StandardAnd more! See acast.com/privacy for privacy and opt-out information.

Today's show rundown: Chuck learned about John Adams getting censored for saying "Slavery" Abraham Lincoln carried John Adams body off the floor of Congress when he passed The Left Can never survuive on the Truth The White House is celebrating that it is cheaper to have a BBQ this year than last (16 Cents cheaper) 94 people shot in Chicago over the weekend Can we get a "Patriotic Week" over here? How Canada got its name - a joke from Dr. Young lol Canada is passing a law making it a 20K fine for the use of Hate Speech We meet the guest Steve Toth The Dark Heart of the Left, being projected onto us Steve went to the border with Pres. Trump The Federales are completely hands off with the Northern States in Mexico Kamala Harris went to El Paso where we have a "Big, Beautiful Wall" - but she wouldn't go to the Rio Grand Valley Thousands of these "ID bracelets" all along both sides of the river We had the Border Problem FIXED under Pres. Trump Did the Democrats WANT the border states to get a Higher COVID Rate? Texans have a sense of love for their land and their State Did The Alamo drive the cost of freedom and liberty to Texans? Teachers being told that you can teach CRT so long as you don't teach History Steve's Bill started as a social studies Bill - been looked at by the Attorney General Action Civics, or iCivics, protest Civics - renaming CRT Marxism is Bigotry - reducing everyone to the lowest common denominator The Black people that are attacking Asian's are doing so due to White Supremacy Why does the Left want to separate us? Chuck talks about his old Pastor Our Rights come from God https://twitter.com/Toth_4_Texas About Steve Steve Toth is a former Texas State Representative, an ordained minister and a local small business owner. Having, once again, heard the call to serve, Steve believes it is imperative to defend our Constitution. Babette and I have decided it's time to step up and fight to reverse the progressive trend in Texas. This is our time to answer the call and we do so with a great deal of excitement. Steve has a proven and verifiable conservative record. My candidacy will flow from deeply held conservative principles and a belief that government is overreaching, inefficient, and all too involved in our affairs. Career Steve Toth is an entrepreneur located in Montgomery County. He owns two small businesses, Acclaim Pools, a local design and build firm, and My PoolXpert, a pool maintenance company. The Houston Chronicle has featured Steve Toth in the Business Section and his firm, Acclaim Pools, has been highlighted in several industry trade publications. Texas State Representative While a member of the Texas House, Representative Steve Toth gained a reputation as a firebrand conservative. He authored and successfully passed several pieces of legislation, most notably the Federal Firearms Protection Act, making it a Class A misdemeanor to interfere with a Texan's Second Amendment right, and the CSCOPE Transparency Act, which brought the liberal indoctrination curriculum known as Common Core under the oversight and approval of the State Board of Education. Representative Toth earned the title “Taxpayer Champion” and garnered an 'A' score from Texans For Fiscal Responsibility. He was also named “Courageous Conservative” by the Texas Conservative Coalition. Among other distinctions, Toth was honored as "Top Rated Conservative in the Texas House" by the Texas Eagle Forum and received a 100% rating from the Texas chapter of Concerned Women for America. In addition, he obtained the second highest score in the Texas legislature from Young Conservative...

This week on Humanize Your Workplace, we are joined by David Nast. David Nast is the CEO and Managing Partner of Nast Partners- based in the Greater Philadelphia area. David uses artificial intelligence, workforce analytics, and science-backed data to help businesses stop guessing and erase bias in their talent and execution decisions. He is a 3-time CEO, a Workplace Behavior Expert, and an Award-Winning Business Coach with over 30 years of experience in Human Capital Management, Leadership Development, Executive Coaching, Talent Optimization, Sales, Change Management, Talent Acquisition, Training, Talent Management, and Executive Search. David holds certifications as a Workplace Behavioral Analyst, Business Coach, Talent Optimization Consultant, Corporate Trainer, Leadership Architect, LOS-Organizational Health Expert, and Interview Architect. As a Recruiter, he placed over 500 CEOs in his career, and as a Coach he has worked with thousands of CEOs, Business Owners, and Executives. Using proven analytics, systems and strategies, David partners with his clients and delivers his services based on their unique needs. He is passionate about inspiring others to get results. David is a Top-Ranked Influencer on LinkedIn with over 25,000 followers. He writes for Talent (TLNT.com), Raconteur, and the Business Section of The Huffington Post. David is also a collaborator on the #1 Best-Seller, “The New ROI (Return on Individuals)” and he has been featured in Money Magazine and Fortune Magazine. We chat about: Metrics for determining engagement Talking to employees about what drives them Drives, needs, and behaviors --- Send in a voice message: https://anchor.fm/alissa-carpenter/message

On today's episode, Ami Kassar sits down with Dave Nast, CEO of Nast Partners, to discuss how HR has changed during the pandemic, specifically how hiring has changed, and how to build teams virtually. David Nast is the CEO and Managing Partner of Nast Partners- based in the Greater Philadelphia area. David uses artificial intelligence, workforce analytics, and science-backed data to help businesses stop guessing and erase bias in their talent and execution decisions. Dave is a 3-time CEO, a Workplace Behavior Expert, and an Award-Winning Business Coach with over 30 years of experience in Human Capital Management, Leadership Development, Executive Coaching, Talent Optimization, Sales, Change Management, Talent Acquisition, Training, Talent Management, and Executive Search. David holds certifications as a Workplace Behavioral Analyst, Business Coach, Talent Optimization Consultant, Corporate Trainer, Leadership Architect, LOS-Organizational Health Expert, and Interview Architect. As a Recruiter, he placed over 500 CEOs in his career, and as a Coach he has worked with thousands of CEOs, Business Owners, and Executives. Using proven analytics, systems and strategies, David partners with his clients and delivers his services based on their unique needs. He is passionate about inspiring others to get results. David is a Top-Ranked Influencer on LinkedIn with over 25,000 followers. He writes for Talent (TLNT.com), Raconteur, and the Business Section of The Huffington Post. David is also a collaborator on the #1 Best-Seller, “The New ROI (Return on Individuals)” and he has been featured in Money Magazine and Fortune Magazine. Recorded on 01/06/2021.

Episode SummaryRaised to believe she could be anything, Christine Spadafor has done almost everything, from competitive ice-skater to Harvard Law School to CEO. And a dozen other pretty cool things too. Which makes her an ideal Sydcast guest! While her deep background in healthcare helped her through her own personal health crisis, it has been her indomitable spirit and intellectual restlessness that has really powered Christine's incredible journey, in this episode of The Sydcast. Syd Finkelstein Syd Finkelstein is the Steven Roth Professor of Management at the Tuck School of Business at Dartmouth College. He holds a Master's degree from the London School of Economics and a Ph.D. from Columbia University. Professor Finkelstein has published 25 books and 90 articles, including the bestsellers Why Smart Executives Fail and Superbosses: How Exceptional Leaders Master the Flow of Talent, which LinkedIn Chairman Reid Hoffman calls the “leadership guide for the Networked Age.” He is also a Fellow of the Academy of Management, a consultant and speaker to leading companies around the world, and a top 25 on the Global Thinkers 50 list of top management gurus. Professor Finkelstein's research and consulting work often relies on in-depth and personal interviews with hundreds of people, an experience that led him to create and host his own podcast, The Sydcast, to uncover and share the stories of all sorts of fascinating people in business, sports, entertainment, politics, academia, and everyday life. Christine SpadaforChristine J. Spadafor is an experienced public and private company board director with deep expertise in risk management, regulatory compliance, and ESG. She has a demonstrated track record leading successful large-scale transformational initiatives at the intersection of strategy, operations, finance, and change management in both domestic and global markets across a broad spectrum of industries. Christine is CEO of SpadaforClay Group, a management consulting firm. She serves as an Independent Director on the boards of highly regulated companies: Chair of Governance and Nominating Committee and member of the audit committee of Boyd Gaming, Chair of Quality and Compliance Committee of Kindred at Home, and she serves on the advisory board WBUR, a premier National Public Radio station. She is also a regular commentator on the BBC World Service “Business Matters” global radio broadcast and podcast. For nearly 10 years, Christine dedicated her extensive experience in financial, operational, and organizational management to St. Judes Ranch for Children — a nationally recognized nonprofit that cares for homeless and abused children — and led an innovative turnaround that received national acclaim. A graduate of Harvard Law School and the Harvard School of Public Health, Christine was selected by the Business Section of the American Bar Association/Direct Women as one of the top 20 female attorneys with outstanding expertise for corporate board service. At the Massachusetts Institute of Technology, she co-authored a workplace health treatise that was published by Johns Hopkins University. She is a lecturer on Strategic Leadership in the Visiting Executive Program at the Tuck School of Business at Dartmouth University, a lecturer at the Harvard Kennedy School of Business, and is a frequent speaker addressing board governance topics and “Women in Leadership” topics. Christine has been awarded two Doctor of Humane Letters degrees — received in recognition of her professional accomplishments and lifelong contributions to vulnerable and at-risk populations. Insights from this episode:Details on Christine's upbringing that had a solid base in feminism and hard work and lead to her expansive education and accomplishments.Reasons why Christine became a nurse but didn't pursue that career to a doctorate and the winding path that led her to graduate from Harvard Law School.Benefits of having a medical degree as a lawyer and how that influenced Christine's law career.How to recognize and develop your own opportunities and control your success. Difficulties women have and still face in attaining education and career goals and the need for mentors and sponsors to act as your champion.Details on Christine's struggle with a brain tumor to a successful end.Quotes from the show:On her thoughts of life after high school: “It felt as though my head was filled with empty bookshelves and I needed to leave town to go and fill them up.” — Christine Spadafor“I worked in the medical ICU (Intensive Care Unit), which is one of the most meaningful and greatest privileges I've had professionally.” — Christine Spadafor“I was just really intellectually restless … and I still feel it.” — Christine Spadafor“Someone mentioned MIT (Massachusetts Institute of Technology) to me in high school and I had no idea what it was and now here I am at MIT.” — Christine Spadafor“While you learned the law in law school, it's different practicing law and really understanding how each of those [law] specialties work.” — Christine SpadaforOn how she became in-house counsel: “It's about creating your own opportunities, not just waiting for that job description to come through.” — Christine SpadaforOn being compensated for your work: “I think another way for ‘payment' is to not only give you the big title but to give you the authority.” — Christine Spadafor“It's a stereotype but backed by data, which is that women are not as aggressive a negotiator as a man, on average, in a corporate setting.” — Syd Finkelstein“When thinking about a sponsor, think about those people who are influential and persuasive and who are well regarded.” — Christine Spadafor“Expecting something, then it doesn't happen, that can take a psychological toll.” — Syd FinkelsteinResources:I Am Woman (2019 Film)RBG (2018 Film) Stay Connected:Syd FinkelsteinWebsite: http://thesydcast.comLinkedIn: Sydney FinkelsteinTwitter: @sydfinkelsteinFacebook: The SydcastInstagram: The SydcastChristine SpadaforWebsite: christinespadafor.comTwitter: @cjspadaforFacebook: Christine SpadaforLinkedIn: Christine SpadaforSubscribe to our podcast + download each episode on Stitcher, iTunes, and Spotify.This episode was produced and managed by Podcast Laundry (www.podcastlaundry.com)

Often times, as women, we are forced to be more thoughtful and intuitive about how other people respond to us in these specifically male-dominant fields. We then have to sometimes alter our own behavior based on how we think someone else is going to respond. Our guest today is Richelle Moreno, a single mother of two, a business owner, Latina-female, and runaway who has overcome many gender-based obstacles as she climbed her way to the top of her industry and field. Richelle is the owner and manager of two sister companies in the Chicago area; BRT Electric, which handles residential, commercial, and industrial electrical work, and Axiom Contractors, which is a general construction company. She was recently featured in Negocios Now, in the Latino’s in Business Section of the Spanish newspaper from the Chicago area, for her work on her companies and her role as one the few Latino women owning and operating her own electrical and contracting companies. She values education and continues to expand her knowledge in her field while leading in a way that helps and encourages her employees. Stay tuned for an insightful conversation as we hear from one of the female, Latina leaders in the construction industry. Learn more about your ad choices. Visit megaphone.fm/adchoices

#KingofMarketing - Talking About my Radio appearance today on the Business Section of the UK Health Radio

Laurie Murphy is a Member of the Miller-Johnson Firm, Chair of the Estate Planning Practice, the Private Client Practice, the Probate Practice, the Guardianship Practice, the Wills and Trust Disputes Practice, is a former Vice Chair of the Business Section, and has been practicing law since 1988. She specializes in probate and estate planning, taxation of estates, trusts and gifts, as well as elder law and special needs planning.You can reach Laurie at (616) 831-1733 or by visiting www.millerjohnson.com.

This week at In The Past Lane, the American History podcast, we take a look at one of the biggest disasters in US history, the 1906 San Francisco earthquake. The tremors ripped apart the city’s water system, leaving it nearly defenseless against raging fires that soon broke out. The ensuing inferno destroyed a quarter of the city and killed 3,000 people. In the aftermath, city officials tried to take advantage of the disaster by getting rid of its Chinatown neighborhood that occupied 15 blocks of prime downtown real estate. But Chinatown residents organized and against all odds, forced the city to abandon the plan. Chinatown and the rest of the city were rebuilt.   And we also take a look at some key events that occurred this week in US history, like the assassination of Abraham Lincoln, and Battle of Lexington and Concord.   Feature Story: The Great San Francisco Earthquake of 1906 On April 18, 1906, at 5:13 am, the city of San Francisco was shaken by a tremendous earthquake.  Later estimated as measuring about 7.9 on the Richter scale, it lasted 72 seconds, heaving streets up and down, opening and closing huge chasms, and shaking buildings big and small into piles of rubble.  The city's 200,000 residents tumbled out of bed and into the streets in panicked confusion to survey the damage and find friends and family. The destruction was extensive and already dozens, perhaps hundreds had been killed.  Few knew it at the time, but this was only the beginning of a larger, rapidly unfolding disaster, for fires had broken out everywhere and the city's water mains had been ruptured. To make matters worse, the city lost its Chief Engineer of the Fire Department, Daniel T. Sullivan. He was crushed to death when a hotel collapsed onto the Fire Dept headquarters where he was sleeping. Sullivan was pulled from the wreckage, but he never recovered and died four days later. The significance of the loss of Fire Chief Sullivan was lost on no one.  With fire rapidly spreading throughout the city, the fire department desperately needed his experienced leadership.  Instead, they would have to rely upon his replacement, a man named John Dougherty. One inescapable irony regarding Sullivan's death was that he had spent much of his thirteen years as Fire Chief engaged in a futile crusade to get city officials to improve fire safety and preparedness.  Just six months earlier, the National Board of Fire Underwriters issued a scathing report on the state of affairs in San Francisco.  The refusal of City Hall to fund Chief Sullivan's requests for an improved water system and the establishment of an explosives team to blow up buildings in the path of a big fire had left the city flirting with disaster. “San Francisco has violated all underwriting traditions and precedents by not burning up,” asserted the report.  “That it has not already done so is largely due to the vigilance of the Fire Department, which cannot be relied upon to stave off the inevitable.”  Now the inevitable was upon them and the city's most knowledgeable fireman lay on his deathbed. The earthquake not only destroyed the city's water system, but also its telephone, telegraph, and fire alarm systems. Fires broke out everywhere, started by overturned lamps and coal stoves and fed by ruptured gas lines and winds off the Pacific Ocean.  That 90 percent of the city's housing was of wood frame construction only added to the disaster. Fire crews raced through the rubble strewn streets to extinguish the fires, but everywhere found the same terrifying result: “Not a drop of water was to be had from the hydrants,” the fire department report recalled.  For a while, they pumped water from tanks, pools, and even sewers, but these sources eventually went dry. Unable to fight the flames, firemen concentrated on pulling victims from collapsed buildings before the flames reached them.  Thousands of terrified people looked on in horror as the inferno grew still larger and the city shook with aftershocks. Acting Fire Chief John Dougherty soon decided to use explosives to stop the fire, using munitions from local US Army forts. If they could demolish a line of buildings, he reasoned, they might be able to contain the fire and save much of the city. And here’s where a compelling story-within-the-story emerged, one driven by anti-Chinese racism. While diverting scarce water to wealthy white sections of the city, the mayor and acting Fire Chief chose to deploy the explosives in the city’s Chinatown. Scores of buildings were destroyed, but the explosions actually accelerated the fires. Within a day, all of Chinatown had been reduced to smoldering rubble and ash. This outcome was devastating to the 15,000 Chinese and Chinese American residents of the neighborhood, but it was seen as a godsend by the city’s powerful business and political elites. We’ll soon circle back to this point, but for now, let’s return to the larger story of the disaster. At 3:00 p.m., as reports of looting mounted, Mayor Eugene Schmitz issued a “shoot to kill” proclamation, warning the populace that policemen and soldiers would show no mercy to anyone even suspected of looting. And that proved true, as dozens of people were shot or bayonetted to death, many of them innocent people trying to retrieve their own property. One Chinese American man went to his apartment to retrieve his birth certificate – a document vital to Chinese Americans fearful of deportation – and was bayonetted by a soldier. Thankfully he survived the assault. It took three days and three nights to bring the inferno under control. By then one quarter of the city had burned (498 blocks), leaving 28,000 buildings destroyed. The human toll was originally put at about 700 deaths, but this was pure fiction. It reflected a desperate attempt by city officials to diminish the disaster in the public’s mind, as a way to preserve the commercial future of the city. More extensive research in recent years has raised the death toll to 3,000, making the earthquake one of the deadliest disasters in U.S. history.  It was also one of the most expensive, costing at least $500,000,000 in 1906 dollars. Now would be a good time to pick up the story-within-the-story about the fate of Chinatown and its 15,000 residents. We know that the political and business leaders of San Francisco saw the destruction of Chinatown as a silver lining in the disaster, because they said as much. Chinatown occupied 15 blocks of prime downtown real estate and for years the city’s business and political leaders talked of evicting the residents and turning it into a business district. In 1904, two years before the earthquake, the city’s Mayor, James Phelan, had paid the famed architect Daniel Burnham – the guy who planned the Chicago World’s Fair of 1893 - to draw up a master plan for a newly redesigned San Francisco. The plans’ most striking feature? Chinatown was gone. Burnham somehow made it disappear. The city’s business community loved the idea. Here’s the headline from city’s Merchant’s Association Review, from February 1905: “San Francisco May Be Freed From The Standing Menace of Chinatown: Plans Have Been arranged, and a Corporation Formed to Turn the Chinese Quarter into a Business Section, and Build a New Oriental City on Bay Shore.” That last part was important – Chinatown would be moved to a remote edge of the city. The justification for this plan was that Chinatown was a horrid cancer on the city, a place filled with opium dens, prostitution, and illegal gambling. White Americans had long come to see Chinatowns in US cities in this light. Stories in the popular press and dime novels, and even early versions of sensational walking tours led by white guides perpetuated Chinatowns as immoral spaces where vice and sin proliferated and an alien, unassimilable culture thrived. In the immediate aftermath of the earthquake, Mayor Schmitz moved quickly to put into action the plan to get rid of Chinatown. He created a Committee of powerful businessmen and political figures to oversee relief efforts and to put into action the Chinatown removal plan. And he made former mayor James Phelan, the Committee’s chairman. Phelan, you will remember, is the guy who commissioned the plans for a revamped San Francisco that called for the removal of Chinatown. But then something extraordinary happened. The residents of Chinatown, despite the long odds they faced as a despised and disenfranchised minority group, got organized and took action to stop the plan. Those who owned their building lots in Chinatown started rebuilding immediately. Community leaders hired lawyers and protested before city officials. One of them, a minister named Rev. Gee Gam, said, “Why should the Chinese be isolated any more than the people of Tar Flat? Why should they be singled out? The mayor has no power to isolate the Chinese. Chinatown should go back where it was – that would be nothing but justice.... We are objecting to the removal of Chinatown on the grounds that it is the Chinese right to remain where they own land.” Residents of Chinatown also got in touch with the government of China and soon Chinese diplomatic officials were lodging formal complaints with the federal government in Washington, the governor of California, and city officials in San Francisco. And those officials listened, because even back then China was a significant trading partner of the US. And the final and most important card the Chinatown residents played was this: they told San Francisco officials that if the city went forward with the plan to move Chinatown to the outskirts of the city, they would relocate en masse to another city like Los Angeles or Seattle and take with them their businesses. This was a significant threat as Chinese and Chinese American businesses constituted a major part of the city’s economy. And all this resistance to anti-Chinese racism? It worked. Less than a month after the earthquake, the city dropped the plan to eliminate Chinatown from downtown San Francisco. Chinatown was rebuilt, along with the rest of the city. And this new Chinatown had a distinct architectural style, one that would be replicated in other Chinatowns across the US. The merchants hired white architects who designed the district to look like what white Americans imagined China looked like – buildings festooned with brightly colored pagoda style roofs and carvings of dragons. The idea was to attract tourists and to promote a new image of Chinatown as a clean and wholesome place.  It bore no resemblance to China, but the tourists loved it. And there was one more legacy of the earthquake that affected the city’s Chinese population. The fires destroyed City Hall and virtually all vital records like birth certificates. This allowed Chinese immigrants to claim US birth and there was no way city officials could prove they were not. This new status allowed them to avoid deportation and to bring relatives from China to join them. Over time, the city of San Francisco enjoyed a full recovery from the disaster. And as the city was rebuilt, many of Chief Sullivan's ideas for greater fire safety were implemented, as were tough building codes to make structures better able to withstand the next earthquake.  That day came on October 17, 1989 when an earthquake measuring 7.1 of the Richter scale shook the city.  Damage was extensive, but a relatively small number of people, 62, died.     So what else of note happened this week in US history? April 14, 1865 - President Abraham Lincoln is assassinated in Ford’s Theatre in Washington, DC by Confederate loyalist John Wilkes Booth. Lincoln lingered on the edge of death through the night and died the following morning on April 15. April 15, 1912 - The ‘unsinkable’ luxury ocean liner, "Titanic," sank at 2:27 a.m. Of the 2,224 passengers and crew aboard, more than 1,500 died in the freezing waters of the North Atlantic. April 19, 1775 – American colonists clash with British troops in the Battle of Lexington and Concord. The "the shot heard 'round the world" announced the start of the American war for independence. And what notable people were born this week in American history?   April 13, 1743 – 3rd POTUS Thomas Jefferson April 13, 1899 – Alfred Butts, the inventor of Scrabble April 13, 1919 – atheism promotor Madelyn Murray O’Hair April 14, 1840 -  art collector Isabella Stewart Gardner April 15, 1889 - labor and civil rights leader, A. Philip Randolph April 18, 1857 - attorney Clarence Darrow The Last Word Let’s give it to Clarence Darrow, who was born 163 years ago this week. He made a career out of defending people in what appeared to be hopeless cases. Here’s how he explained his motivation: “You can only protect your liberties in this world by protecting the other man's freedom. You can only be free if I am free.” For more information about the In The Past Lane podcast, head to our website, www.InThePastLane.com  Music for This Episode Jay Graham, ITPL Intro (JayGMusic.com) The Joy Drops, “Track 23,” Not Drunk (Free Music Archive) Sergey Cheremisinov, “Gray Drops” (Free Music Archive) Pictures of the Flow, “Horses” (Free Music Archive) Ondrosik, “Tribute to Louis Braille” (Free Music Archive) Alex Mason, “Cast Away” (Free Music Archive) Ketsa, “Multiverse” (Free Music Archive) Dana Boule, “Collective Calm” (Free Music Archive) Blue Dot Sessions, "Pat Dog" (Free Music Archive) Jon Luc Hefferman, “Winter Trek” (Free Music Archive) The Bell, “I Am History” (Free Music Archive) Production Credits Executive Producer: Lulu Spencer Graphic Designer: Maggie Cellucci Website by: ERI Design Legal services: Tippecanoe and Tyler Too Social Media management: The Pony Express Risk Assessment: Little Big Horn Associates Growth strategies: 54 40 or Fight © In The Past Lane, 2020 Recommended History Podcasts Ben Franklin’s World with Liz Covart @LizCovart The Age of Jackson Podcast @AgeofJacksonPod Backstory podcast – the history behind today’s headlines @BackstoryRadio Past Present podcast with Nicole Hemmer, Neil J. Young, and Natalia Petrzela @PastPresentPod 99 Percent Invisible with Roman Mars @99piorg Slow Burn podcast about Watergate with @leoncrawl The Memory Palace – with Nate DiMeo, story teller extraordinaire @thememorypalace The Conspirators – creepy true crime stories from the American past @Conspiratorcast The History Chicks podcast @Thehistorychix My History Can Beat Up Your Politics @myhist Professor Buzzkill podcast – Prof B takes on myths about the past @buzzkillprof Footnoting History podcast @HistoryFootnote The History Author Show podcast @HistoryDean More Perfect podcast - the history of key US Supreme Court cases @Radiolab Revisionist History with Malcolm Gladwell @Gladwell Radio Diaries with Joe Richman @RadioDiaries DIG history podcast @dig_history The Story Behind – the hidden histories of everyday things @StoryBehindPod Studio 360 with Kurt Andersen – specifically its American Icons series @Studio360show Uncivil podcast – fascinating takes on the legacy of the Civil War in contemporary US @uncivilshow Stuff You Missed in History Class @MissedinHistory The Whiskey Rebellion – two historians discuss topics from today’s news @WhiskeyRebelPod American History Tellers ‏@ahtellers The Way of Improvement Leads Home with historian John Fea @JohnFea1 The Bowery Boys podcast – all things NYC history @BoweryBoys Ridiculous History @RidiculousHSW The Rogue Historian podcast with historian @MKeithHarris The Road To Now podcast @Road_To_Now Retropod with @mikerosenwald © In The Past Lane 2020

Contact info:Michelle Villalobos 888-531-3830 support@superstaractivator.com Bio:Michelle has been an accomplished speaker for over a decade, with a variety of programs and speeches around personal branding, business alignment, personal empowerment and business growth. She and her team provide retreats, seminars , webinars and resources to help contribution-driven leaders step into brands and business models that create stability, grace, ease and flow. She has delivered these programs for companies like American Express, Bacardi, Burger King, Gibraltar Private Bank & Trust, Lloyd’s of London, Lexis-Nexis and Audi LatAm. The Miami Herald named Michelle one of Miami’s “Top 20 Under 40” in 2011, and in 2013, she won The Miami Herald Business Plan Challenge for co-founding the Personal Branding self-study program, Make Them BEG.  She was named #5 on Evan Carmichael's “Top 100 Small Business Experts to Follow on Twitter” and has been featured on the front page of the Chicago Tribune’s Business Section, CNN en Español, Lifetime TV, Forbes Magazine, Fortune Magazine, and more. Michelle also founded “The Women’s Success Summit,” which was Miami’s largest conference for entrepreneurial women for 8 years. Michelle is in her 6th year as a member of the National Speakers Association (NSA) and is one of relatively few female members of its Million Dollar Speakers Group. She has earned her CSP (Certified Speaking Professional) designation and has been chosen to present to audiences of her esteemed colleagues at the Annual NSA Influence Conference, Winter Conference, several local chapters, and recently co-chaired the NSA Brand Lab. Learn more about your ad choices. Visit megaphone.fm/adchoices

Noah is a marketing expert. As a thought leader in strategic marketing and customer loyalty, Noah helps clients; Dramatically and rapidly increase sales, multiply profits, and maximize customer value. He is the trusted source for coaching and consulting to thousands of owners, executives, and individuals. Noah is the author of the Amazon #1 bestselling book in Sales, Marketing, and Customer Service - EVERGREEN: Cultivate The Enduring Customer Loyalty That Keeps Your Business Thriving (AMACOM). He’s an expert blogger for Fast Company Magazine, and a regular contributor to The Globe and Mails Report on Business Section. Noah has been routinely quoted and mentioned in publications like Forbes, The New York Times, Reuters, and more. Webiste Links: http://www.noahfleming.com https://www.linkedin.com/in/noahfleming https://twitter.com/noahfleming [audio mp3="http://socialmediabusinesshour.com/wp-content/uploads/2015/08/Noah-Flemming-Final.mp3"][/audio]   Is Your Company Seeing The Forest For The Trees? In today's show, we will have another very impressive guest by the name Noah Fleming. Noah Fleming, The Evergreen Guy Who does not like to interview Noah. He is a marketing expert, a thought leader in strategic marketing and customer loyalty. A trusted source for coaching and consulting to thousands of owners and executives and individuals who helped his clients to dramatically and rapidly increase sales, not just sales but maximized their profits and customer value too. He is also the author of the Amazon #1 bestselling book in Sales, Marketing, and Customer Service – EVERGREEN: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving. He’s an expert blogger for Fast Company Magazine, and a regular contributor to The Globe and Mail’s Report on Business Section. Noah has been routinely quoted and mentioned in publications like Forbes, The New York Times, Reuters, and more. Also a member of Alan Weiss’s Mentorship Program & Growth Cycle®, two highly respected and world-renowned programs dedicated to the refinement of advanced consulting skills, and one of only 36 people who are globally recognized & accredited by Dr. Weiss as a Master Mentor. Hammers, Drills and Screwdrivers Why do we have hammers, drills and screwdrivers here? Bizarre right? Might be, but not for Noah. His Skype name-- guess what? It’s Tool Junky. Aside from being an expert, he is obsessively in love with hammers and drills and screwdrivers. It actually has to do with the band Tool which represents a heavy metal band during his high school days.  I’m sure you know exactly who he is talking about. And, he admits that until now he is still junky for the band. What is an Evergreen? Is it a Christmas tree? You might know or not know, But, What is an evergreen really? No it is not a Christmas tree. The concept of this very successful book came from an idea whilst he and his wife are walking in Cathedra Grove at Vancouver Islands. They have some of the tallest trees in the world. Some are even 30 feet wide. They’re 150 feet tall and walking through this forest again with his wife on their honey moon, made him think about anything, and this includes business. He finds himself staring at these trees and thinking that these tress can be an amazing metaphor. The Evergreen trees are lush, lively, they’re green, steadfast, and they grow really in any condition. They also last forever in perpetuity and they don’t have cold winters where they’re struggling to put new growth on the trees or all the leaves fall off and then they have to come back. This metaphor is really staring him on the face. And that is where it all started. The Evergreen. Cultivating the enduring customer loyalty that keeps your business thriving. This famous book Evergreen is a funny, highly pragmatic and detailed playbook on customer retention, customer experience, and customer strategy. It is more of a mindset book which provides strategic framework in owning a business. The book suggests to readers that most organizations are “addicted to sex” – the thrill of the chase of gaining new customers – as opposed to “looking for love” – finding worthwhile customer relationships that will last for years and years. In addition, many companies fail to analyze the profitability of their existing customers or the potential profitability of different types of new ones. As a result, companies lurch from one customer base to the next—losing some of their most valuable customers, as well as, gaining others many of whom turn out to be duds. Fleming describes this phenomenon in Evergreen to that of how trees lose their leaves each fall. The Worst Business Advise In the World "It is five times less expensive to keep an existing customer than it is to get a new one". Noah highlighted that this specific advice is always given by most authors and speakers, his difference, he get serious about it. He thought that this is the worst business advice in the world because none of these people ever tell us how to actually do that, how to actually make that customer five times more valuable. And so they would say things like well, provided you provide good customer service they’re going to spread the word of mouth about you, right? But he again highlighted that it is really hard for a business to build marketing budgets around, to create projections around or to try and define some tangible business outcomes like increased profits so aims to understand how do we actually make the existing customer five times, 10 times, 20 times more valuable, more profitable. And that is Evergreen, the first half of the book is really this big sort of strategic framework that I found that I was using and that my own clients were using and that big companies are using and that anybody can really implement in their own company to make some dramatic shifts. And then the second half of the book was really the tactical stuff which I was just talking about in terms of how do you actually bring back a lost customer, how do you actually increase referrals, how do you truly define the value of a customer and know which ones you should fire and those are the things that are covered in the second half of the book. The Mad Pursuit. The Problem that needs to be fixed His bank, a multibillion-dollar Canadian organization, on one issue that he raised with them, they told him that the resolution would take three days to be fixed. However, it ended up taking 30 days with all the hilarious story behind it. When he finally asked the manager, why? Why did it take this long? What could’ve possibly happened in something you told me would take no longer than three days? She flat out said him and told him that they were too busy with our new customers that we just can't take care of our existing customers. Most businesses right now are too focused on chasing new customers, losing the track of retention.  We're running around jumping from one thing to the next because we think it’s going to be sort of the savior and salvation to a struggling business or to a business that’s not seen the type of growth it wants to have. The problem on this, ending up spending more time, more energy, and more money on probably efforts that could’ve been much far more focused. The Three C's Wondering what makes Noah's business tick? It's all about the tree C's. Character - and character is really my term to talk about positioning which we all know in the marketing world positioning is how the world sees you, how you’re quickly understood and represent. Community - Community is all about how we engage our customers. We talked about customer engagement but how do we bring them closer together around what it is we’re doing, how do we get them to be interested more in the bigger, broader picture of things. Content - Content is the term that he use to describe the thing you actually do. So content is your product, your service, the thing you actually give in exchange for money. Would you buy a mattress worth $30,000? When was the last night you've had a really good night sleep? This the golden question. Noah also shared about a mattress experience. He has a friend who owns a mattress company in Rhode Islands with each mattress sells averaged of $30,000. You might find it very expensive, but here's the catch. He is selling the mattresses with that average amount. What's his secret? Customer Engagement. The Power of Reconnection His book has a whole chapter talking about the idea of engagement and re-engagement. Reactivating lost customers and reactivating lost clients. An opportunity left behind. Knowing why we’ve lost a customer, sadly, most of us don’t even know when we’ve lost a customer and so the first key is really trying to understand when those changes have happened, being aware that they’ve happened and then learning from them. Once we know the reason behind this and putting solid actions about it, our profits will massively increase with little to no investment. Website Links: http://www.noahfleming.com https://www.linkedin.com/in/noahfleming https://twitter.com/noahfleming Related Books:

Episode 015: Noah Fleming – How To Create Enduring Customer Loyalty   I love discussing how we can all better serve our customer base.  The best way to create and grow a thriving business is to create customer loyalty.  Noah Fleming is an expert at accomplishing this task.  He goes into detail on this topic in this episode. That’s just one reason I had an awesome time interviewing today’s guest on The Learning Leader Show. Noah is a marketing expert. As a thought leader in strategic marketing and customer loyalty, Noah helps clients dramatically and rapidly increase sales, multiply profits, and maximize customer value.   Welcome to Episode 015 with the Marketing Expert, Noah Fleming   Subscribe on iTunes or Stitcher Radio.   The Learning Leader Show “Show me your friends and I’ll show you your future.” – John Wooden   Some Questions I Ask: How do you create customer loyalty? What made you pay so much money for a mentor? How are you affiliated with Seth Godin?  He seems to like your book… Do you think it’s better to go the traditional publishing route? Or how about all of the great self-publishing options out there? What is your why? What are your goals?   In This Episode, You Will Learn: About Seth Godin telling him to “Ship It” A giveaway for YOU, the listeners.  Listen to the end of the episode and Noah offers something for free to the first listeners who write to him Specific Goal Setting Practices The importance of loyalty How anyone can do what Noah has done How to become a better public speaker Why it’s so important to invest in yourself Continue Learning Go tohttp://noahfleming.com/ Read “Evergreen” by Noah Fleming Follow Jason on Twitter:@noahfleming   You may also like these episodes:   Episode 001: How To Become A Master Connector With Jayson Gaignard From MasterMind Talks   Episode 002: How To Take Over And Set Bigger Goals With Chris Brogan   Episode 004: How Todd Wagner (and Mark Cuban) Sold Broadcast.com To Yahoo! For $5.7 Billion   Did you enjoy the podcast? I love discussing how we can build loyalty with our customers.  Noah has mastered this vital skill.  I loved this episode.  I’m proud to say that Noah has become a friend.  Who do you know that needs to hear this?  Send them to The Learning Leader Show!   Episode edited by the greatJ Scott Donnell   Bio: Noah is a marketing expert. As a thought leader in strategic marketing and customer loyalty, Noah helps clients dramatically and rapidly increase sales, multiply profits, and maximize customer value. He is the trusted source for coaching and consulting to thousands of owners, executives, and individuals. Noah is the author of the Amazon #1 bestselling book in Sales, Marketing, and Customer Service –EVERGREEN: Cultivate The Enduring Customer Loyalty That Keeps Your Business Thriving. He’s an expert blogger for Fast Company Magazine, and a regular contributor to The Globe and Mail’s Report on Business Section. Noah has been routinely quoted and mentioned in publications like Forbes, The New York Times, Reuters, and more. Noah has taught master classes on retention for the popular website, Mixergy.com, a site dedicated to interviewing company founders and industry experts, such as Gary Vanyerchuk (author of “Crush It” & “The Thank You Economy”), Wikipedia founder Jimmy Wales, and Groupon founder Andrew Mason, among hundreds of others. Fleming has conducted webinars on retention for audiences of C-level executives for sites like Vindicia, an online payment company responsible for processing over $4 billion dollars annually in recurring payments. Fleming’s Vindicia webinar had the highest pre-registration the site had seen in years, and listeners proclaimed it was one of the best they had ever heard. He’s delivered powerful ‘how-to’ workshops at the Subscription Site Insider Summit in New York City & most recently San Francisco where Subscription Site Insider Editor Minal Bopaih said, “he knows exactly what you should be measuring on your site,” and Nicole Rodriguez of MarketingProfs.com proclaimed, “I look forward to implementing the tactical advice he gave on improving our members’ experiences while boosting renewals.” More recently, Fleming delivered the closing keynote to over 400 information publishers at the Society of Information Publishers Association’s (SIPA) 36th Annual Conference in Washington, DC. SIPA’s President Robert Brady said, “At our 36th Annual Conference, we wanted to give our members an equal dose of immediately useful information and the confidence to put it to use. Noah Fleming’s closing keynote, which emphasized the critical importance of retention, gave us all a number of strategies that we could begin using right away. All of our members found the talk entertaining and useful. I recommend him highly.” Fleming is also member of Alan Weiss’s Mentorship Program & Growth Cycle®, two highly respected and world-renowned programs dedicated to the refinement of advanced consulting skills, and one of only 36 people who are globally recognized & accredited by Dr. Weiss as a Master Mentor.  

Noah is a marketing expert. As a thought leader in strategic marketing and customer loyalty, Noah helps clients dramatically and rapidly increase sales, multiply profits, and maximize customer value.  He is the trusted source for coaching and consulting to thousands of owners, executives, and individuals. Noah is the author of the Amazon #1 bestselling book in Sales, Marketing, and Customer Service -EVERGREEN: Cultivate The Enduring Customer Loyalty That Keeps Your Business Thriving(a book I highly recommend). He’s an expert blogger for Fast Company Magazine, and a regular contributor to The Globe and Mail’s Report on Business Section. Noah has been routinely quoted and mentioned in publications like Forbes, The New York Times, Reuters, and more. Noah has taught master classes on retention for the popular website, Mixerg See acast.com/privacy for privacy and opt-out information.

Ever wonder what your insurance agent looks like in a swim suit singing karaoke at a beach bar?  Ok, ok maybe your thoughts don't go that way, but you once a year you could attend a rock concert with secretly talented musicians who you might normally see in the Business Section of the news.  Join us and Kevin Canafax, founder of Suits That Rock to find out more on why and how and where to go. 

Episode 0x1C -- The New Guy That's audio episode 29 out of us - and so it's time to go gracefully into our middle age with a new guy. We are pleased to announce that we're adding a new regular contributor to the Podcast - Wil Knoll is a Calgary-based infosec consultant / hackerspace founder who has been a key contributor to Hacker Pyramid as well as knowing his shit when it comes to infosec. He's also an accomplished actor and once upon a time could be mistaken for Joey from Hackers. We are thrilled to have him join the show and in this first outing, he did a wonderful job. He also suffers from impostor syndrome - so make sure you tell him how awesome he really is -- @wintr on Twitter. Normally there is an opportunity for witty goofing about here. This week, I'm taking the time to soapbox for a moment. If you're not aware of Aaron Swartz, you should be. Unless you're listening to this podcast by going directly to the website and downloading, it's his spec that's running the RSS you're using. Also, everything else. Here's a few links to get you thinking. Boing Boing / Cory Doctorow The Nation / Rick Perlstein Quinn Norton Lawrence Lessig Summary posting on The Laughing Squid Upcoming this week... THE NEW GUY Lots of News Breaches The SCADAs/ICS and Cyber and then our discussion topic - Planning for staff turnover? finishing it off with DERPs/Mailbag and Our new weekly Briefs - no arguing or discussion allowed And if you've got commentary, please sent it to mailbag@liquidmatrix.org for us to check out. DISCLAIMER: It's not that explicit, but you may want to use headphones if you're at work. ADDITIONAL DISCLAIMER: In case it is unclear, this is the story of 5 opinionated infosec pros who have sufficient opinions of their own they don't need to speak for anyone except themselves. Ok? Good. In this episode: News and Commentary Under the Hood of DDoS attacks against banks Texas School Pupil who refused to wear RFID, loses appeal Disney Too! The Australians want to spy on us all Zeus Botmaster arrested Opsec for hackers by The Gruq Errors Mount at High-Speed Exchanges in New Year Thales DMCA takedown of manual Zero Day in Oracle Java 7 Petition on "We The People" US government site seeks to legitimise DDoS as a form of civil protest Akamai CSO Andy Ellis tweets... TSA Once Again Considering Using Commercial Data To Profile Passengers Hack turns the Cisco phone on your desk into a remote bugging device Breaches - The never ending never ending story... "Oops we did it again" Canadian .gov looses 538,000 records Vicurex didn't listen to the Ruby on Rails warning Indonesian President's Web Site Hacked by Jember Hacker Team Hacker group exposes corruption in universities The SCADAs/ICS and Cyber PDF LINK: Update on 3S Codesys Multiple Vulns PDF LINK: SpecView Directory Traversal PDF LINK: Roxwell Automation Controllogix Errata / DERP of the week award Nokia is MITM'ing users Oracle + Java vuln slow repair = WTF Mailbag / Bizarro Land Hi Guys: A good friend and CTO of a small oil & gas service firm has learned enough about infosec to be terrified. I blush to suggest I may have helped him along his journey. ;-) How about discussing how one locates & selects a pure fee-for-service consultancy to set a smallish firm on the straight & narrow? My friend's firm is well funded -- but myself, I have a prejudice against "big name" firms, so I will not be passing on any such recommendations to him. Thanks for the great podcast, Mark Sirs, I listen regularly and really enjoy your podcast and the insightful, intelligent, sober analysis you provide. I must disagree with your assessment, in episode 1B, of the New York Times article Outmaneuvered at Their Own Game, Antivirus Makers Struggle to Adapt." It seems your analysis fell victim to the standard industry response to the piece, which, summed up, amounted to "duh, so what?" I would like to respectfully submit that the value of the article isn't so much its content, but the fact that it appeared in the Business Section of the New York Times that landed on my doorstep. It has long been well known in the information security community that antivirus was less than effective, but the fact that the Times ran an article indicting the industry, and served it up to lay people across the globe is a fairly significant event. The article begins: "the antivirus industry has a dirty little secret: its products are often not very good at stopping viruses," but the moment the Times went to press that fact was no longer secret. This type of mainstream media analysis could spell real trouble for an industry that has been struggling to find relevance in the modern threat environment, and the fact that popular media is beginning to get on the AV-bashing bandwagon does not bode well for the future of your favorite yellow swirly products. The PHB's of the world may not listen to their security officers, but they probably read the New York Times, which can change financial decisions for a company in significant ways.Cheers, Justin C. K. K. Briefly - NO ARGUING OR DISCUSSION ALLOWED If you go back and listen carefully to the entire podcast, there's a SECOND podcast hidden in the silence. Automating Security for developers from Mozilla effective approaches on app sec from etsy twitter on automating app sec 5 more tough security questions (and tips on answering them) Windows 8 RT Jailbreak Remember Aaron Swartz Liquidmatrix Staff Projects The Security Conference Library  Contribute to the Strategic Defense Execution Standard (#SDES) and you'll be Doing Infosec Right in no time. If you're interested in helping out with openCERT.ca, drop a line to info@openCERT.ca Upcoming Appearances: James and Dave at RSA e10+, also attending Shmoocon but not speaking In Closing We're thinking about doing a live podcast with audience participation - drop us a tweet or a line if you're interested  Movie Review Silver Linings Playbook Security Blogger Awards 2013...ah hem (not like we're pandering for votes or anything, we only do that for ISC2 board seats) :) everyday is CTF! go set up a team Signing up for a SANS course? Be sure to use the code "Liquidmatrix_150" and save $150 off the course fee! Seacrest Says: "goodbye Aaron, we're saddened by your passing, the world is a less brilliant place without you" International list of Suicide Hotlines For the rest of you - "depression is a flaw in chemistry not character" Creative Commons license: BY-NC-SA

Keith G. Bremer has experience in all aspects of civil litigation and has had the privilege of representing auto manufacturers, auto dealerships, contractors and business owners in trial. Mr. Bremer has been a featured contributor in the Orange County Register, Business Section and has been editorialized in, among others, Newsweek, Forbes, AOL, the Los Angeles Times, Los Angeles Daily Journal, CBS, NBC, Fox, KCAL and KTLA news. He recently consulted and appeared on ABC's 20/20 and The CBS Evening News with Katie Couric. Mr. Bremer is regularly consulted by lobbyists and the insurance industry to provide input on proposed legislation in the legal field from California to Colorado. He has obtained a verdict for $3.25 million which was affirmed by way of a published opinion out of the 4th Appellate Court of Appeals. Mr. Bremer has three published opinions ranging from right to privacy, motions for good faith and the seminal case for food poisoning. He is a two time recipient of Farmers Gladiator Trial Award. He is a member of the Southern California Defense Counsel and the Orange County Bar Association. Mr. Bremer is a regularly featured speaker at seminars throughout the United States. www.bremerandwhyte.com

Have questions about getting started with Facebook, or tuning up your fan, profile, and group pages?David Mathison is taking your calls! David explains how he pre-sold 5,000 books to one new Twitter follower in just 11 days through his web site, Twitter, and Facebook. Mathison’s promotional efforts on Facebook and other social networking sites have made it to the front page of the New York Time’s Business Section, and resulted in exposure and opportunities across the globe.Now you can learn how to do the same.We'll be joined in the Q&A by Noah Kagan, who was employed with Facebook from 2005-6, and worked on the following: * Status: Came up with the idea of real-time updates and executed with one engineer.* Flyers: Self-service advertising system* Pulse: Shows the latest trends on college campuses* Mobile: SMS and Wap integration* Search: Worked on revision of entire search platform* Friend Details / Social Timeline : Helped develop and execute friend relationships* Created new ways of viral marketing such as tagging others photos & inviting non-users through events/groups* Google Maps integrationIf you want to know how to maximize your use of Facebook, this is the show for you!Since your support is behind our success, we want to use this call as an opportunity to introduce you to the brand new Be The Media University Facebook, Twitter, and LinkedIn Quickstart Courses.Register for the classes here NOW! Class size is limited to 100-seats, at a special $99 discounted price for our True Fans and listeners.

Have questions about getting started with Facebook, or tuning up your fan, profile, and group pages?David Mathison is taking your calls! David explains how he pre-sold 5,000 books to one new Twitter follower in just 11 days through his web site, Twitter, and Facebook. Mathison’s promotional efforts on Facebook and other social networking sites have made it to the front page of the New York Time’s Business Section, and resulted in exposure and opportunities across the globe.Now you can learn how to do the same.We'll be joined in the Q&A by Noah Kagan, who was employed with Facebook from 2005-6, and worked on the following: * Status: Came up with the idea of real-time updates and executed with one engineer.* Flyers: Self-service advertising system* Pulse: Shows the latest trends on college campuses* Mobile: SMS and Wap integration* Search: Worked on revision of entire search platform* Friend Details / Social Timeline : Helped develop and execute friend relationships* Created new ways of viral marketing such as tagging others photos & inviting non-users through events/groups* Google Maps integrationIf you want to know how to maximize your use of Facebook, this is the show for you!Since your support is behind our success, we want to use this call as an opportunity to introduce you to the brand new Be The Media University Facebook, Twitter, and LinkedIn Quickstart Courses.Register for the classes here NOW! Class size is limited to 100-seats, at a special $99 discounted price for our True Fans and listeners.

Health care Soaking the rich Your future, Ouroussoffed Contrarians seen as strengthened even in the Era of Obama Here’s why theater sucks These people all farted on camera IQ Stuff White People Like: Ironically rereading the Bible Last week, the Business Section questioned Harley Davidson’s viability; this week, Harley Davidson runs a two-page full-color ad How puff pieces are like social networking sites, or [...]