Podcasts about former executive vice president

The CFO-COO partnership is undeniably one of the most powerful alliances that can make or break a company's success. When working in perfect harmony, this duo creates a formidable force that drives strategic decisions, enhances operational efficiency, and propels growth. In this installment of our finance business partnering series, host Melissa Howatson welcomes Sandra Clarke, Former Executive Vice President and Chief Operating Officer of Blue Shield of California. Sandra, who spent the majority of her career in finance, progressed from analyst to CFO before taking on the COO role. She discusses the unique perspective of having been on both sides of the CFO-COO relationship, addressing the benefits of close collaboration as well as the challenges that may arise from competing priorities. Discover what it takes to build a successful CFO-COO business collaboration that benefits the entire organization and learn how this dynamic partnership directly impacts a company's bottom line. Discussed in This Episode: The role of the COO, its variability across companies, and where it intersects with the CFO role in facilitating company strategy and boosting growth. How finance leaders can bring the most value to the operations team by understanding the business, identifying patterns in numbers that may indicate potential issues, and recommending optimal resource allocation. Key elements of a strong CFO-COO partnership, including humility, mutual trust in each other's expertise, and an unwavering focus on what's best for the business. Navigating tensions between CFO and COO roles when financial data doesn't support perceived operational needs, and strategies for collaboration in these challenging situations.

Your company's mission and values can shape its culture globally. In this episode, Jignasha Amin, Former Executive Vice President and Chief Human Resources Officer at DISCO, shares how organizations can create a consistent and unified culture across different locations and generations by embedding core values into every part of the business.  Jignasha explains how this approach strengthens employee engagement and drives long-term success. By aligning everyone from leadership to new hires around a shared mission, companies can build a culture that thrives worldwide.   Join us as we discuss: (00:00) Introduction to the episode with Jignasha Amin (02:28) Key elements of a successful global workforce strategy (09:18) How Jignasha built a unified culture across a global, multi-generational workforce (13:41) Employee recognition programs that reinforce company values (16:55) How engaged employees boost productivity and business performance (18:20) Jignasha's strategies for addressing disengaged employees and fostering re-engagement (25:06) Embracing the multi-generational workforce and its unique motivations (27:16) Tailoring development opportunities for all generations with HR technology   Resources: For the entire interview, subscribe to HR Superstars on Spotify, Apple Podcasts, or YouTube, Or tune in on our website. Original podcast track produced by Entheo. Want to connect with thousands of other strategic HR leaders like you? Join the HR Superstars Community! Listening on a desktop & can't see the links? Just search for HR Superstars in your favorite podcast player. Hear Adam's thoughts on elevating your HR career by following him on LinkedIn. Click here to download 15Five's Employee Engagement Playbook! For more on maximizing employee performance, engagement, and retention, click here. Jignasha Amin's LinkedIn - click here!

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.  In this minisode, Marvin Cooke, Former Executive Vice President of Manufacturing, provides insights into how Toyota Motor Europe maintains excellence through its commitment to fundamental principles, emphasising a process-driven approach that prioritises safety, quality, and Continuous Improvement.Listen to the full episode here: https://pmi.co.uk/knowledge-hub/podcast-operational-excellence-insights-with-marvin-cooke-of-toyota-motor-europe/ Goals to Results ConferenceJoin us for a day of expert speakers, interactive workshops, case studies and networking opportunities. Turn your goals into tangible results with the help of industry experts and thought leaders. On 25.09.24, we'll take over The Slate at The University of Warwick, a state-of-the-art venue perfect for fostering creativity, conversation and collaboration. Secure your place at pmi.co.uk/g2r.More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn

Ali Velshi is joined by Former Executive Vice-President of the Trump Organization Barbara Res, Professor of Law at NYU Melissa Murray, former Special Assistant to Chief of Staff of the Department of Interior Lily Greenberg Call, former State Department Official Josh Paul, Special Correspondent with Vanity Fair MollyJong-Fast, Opinion Writer with The Washington Post Jennifer Rubin, Max and Bernice Garchik Family Presidential Associate Professor at The Wharton School Zeke Hernandez, NBC News' Guad Venegas, Producer for The Rachel Maddow Show Steve Benen, Senior Adviser for The Lincoln Project Stuart Stevens

Welcome to an interview with the authors of Career Forward: Strategies from Women Who've Made It, Christiana Smith Shi and Grace Puma. In this book, the authors challenge negative stereotypes about female ambition, and urge women to be bold, follow their dreams, and seize the chance to lead “big” lives. The secret is to focus on career first, job second. Instead of chasing a better job title or a salary bump, the goal should be a long-range career path that leads to success. “Career forward” means keeping a focus on the future and recognizing that being good at your job is often not enough—that you should take every opportunity to boost your connections, take on “difficult” assignments, and work actively to broaden your skills. Christiana Smith Shi is the former president of Nike's consumer-direct division where she led the company's global retail and ecommerce business. Before that she was a senior partner at McKinsey & Co. Christiana has been named one of the Most Influential Corporate Directors by Women, Inc. She currently leads Lovejoy Advisors, which is focused on digitally transforming consumer and retail businesses. Shi is a graduate of Stanford University and has an MBA from Harvard Business School, where she graduated as a Baker Scholar. She lives in Portland, Oregon.  Grace Puma is the former executive vice president and COO of PepsiCo, and before that held senior positions with United Airlines, Kraft Foods, Motorola, and Gillette. A board member of both Organon & Co and Target, she has been ranked on the “Most Powerful Latina” list by Fortune magazine and recognized as the “Executive of the Year” by Latina Style magazine. Puma holds a BA in business administration and economics from Illinois Benedictine University. She lives in Tampa, Florida. Get Career Forward here: https://rb.gy/t7e8f9 Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Welcome to Strategy Skills episode 425, an interview with the authors of Career Forward: Strategies from Women Who've Made It, Christiana Smith Shi and Grace Puma. In this book, the authors challenge negative stereotypes about female ambition, and urge women to be bold, follow their dreams, and seize the chance to lead “big” lives. The secret is to focus on career first, job second. Instead of chasing a better job title or a salary bump, the goal should be a long-range career path that leads to success. “Career forward” means keeping a focus on the future and recognizing that being good at your job is often not enough—that you should take every opportunity to boost your connections, take on “difficult” assignments, and work actively to broaden your skills. Christiana Smith Shi is the former president of Nike's consumer-direct division where she led the company's global retail and ecommerce business. Before that she was a senior partner at McKinsey & Co. Christiana has been named one of the Most Influential Corporate Directors by Women, Inc. She currently leads Lovejoy Advisors, which is focused on digitally transforming consumer and retail businesses. Shi is a graduate of Stanford University and has an MBA from Harvard Business School, where she graduated as a Baker Scholar. She lives in Portland, Oregon.  Grace Puma is the former executive vice president and COO of PepsiCo, and before that held senior positions with United Airlines, Kraft Foods, Motorola, and Gillette. A board member of both Organon & Co and Target, she has been ranked on the “Most Powerful Latina” list by Fortune magazine and recognized as the “Executive of the Year” by Latina Style magazine. Puma holds a BA in business administration and economics from Illinois Benedictine University. She lives in Tampa, Florida. Get Career Forward here: https://rb.gy/t7e8f9 Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo  

The debate between degree and skills when it comes to job recruiting is a topic of ongoing discussion and varies depending on the industry, job role, and specific requirements of each organization. In today's episode, we have Srikantan Moorthy, former Executive Vice President of Infosys, who has made significant contributions in the realm of education. He shares how people with learnability, if trained well, can advance in careers in which they do not have formal degree education. [00:12] - About Srikantan (Tan) Moorthy Mr. Tan Moorthy is the former Executive Vice President of Infosys, an Indian Multinational IT Company.  Currently, he is involved in myriad workforce transformation and sustainable development projects. Tan has held several key roles including being the Head of Delivery Operations for US, Canada, and LATAM, Group Head of HR, Global Head of Education, Chairman of the Board for Infosys Public Services and Trustee on the Board of Infosys Foundation USA. --- Support this podcast: https://podcasters.spotify.com/pod/show/tbcy/support

Clay Clark Testimonials | "Clay Clark Has Helped Us to Grow from 2 Locations to Now 6 Locations. Clay Has Done a Great Job Helping Us to Navigate Anything That Has to Do with Running the Business, Building the System, the Workflows, to Buy Property." - Charles Colaw (Learn More Charles Colaw and Colaw Fitness Today HERE: www.ColawFitness.com) See the Thousands of Success Stories and Millionaires That Clay Clark Has Coached to Success HERE: https://www.thrivetimeshow.com/testimonials/ Learn More About Attending the Highest Rated and Most Reviewed Business Workshops On the Planet Hosted by Clay Clark In Tulsa, Oklahoma HERE: https://www.thrivetimeshow.com/business-conferences/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire See Thousands of Actual Client Success Stories from Real Clay Clark Clients Today HERE: https://www.thrivetimeshow.com/testimonials/

Arlene Holt Baker, former Executive Vice President of the AFL-CIO, joined America's Work Force Union Podcast and shared her pioneering experiences in organized labor, which include hearing President John F. Kennedy speak shortly before his assassination. She also discussed the current state of organizing by the younger generations and the AFL-CIO's Organizing Institute.   Greg Regan, President of the Transportation Trades Department, AFL-CIO (TTD), appeared on the America's Work Force Union Podcast and discussed the East Palestine train derailment. He spoke about possible contributing factors to the wreck and believes it will take approximately 18 months for the National Transportation Safety Board to complete its investigation and release a full report on the incident.

Frank Morano shuffles the cards with Dave Coskey, former President of Longport Media, former Executive Vice-President of the Philadelphia 76ers and a multi-award winning marketer and brander for casinos for the AC Report. Learn more about your ad choices. Visit megaphone.fm/adchoices

How vital are authentic customer connections to growing a business? David Stewart, Executive Vice President and Chief Marketing Officer at Sweetwater, suggests that the focus on customer experience is the “magic” behind the company's massive success. Tune in to learn how David's lifelong passion for music has fueled a 30-year career at one of the world's leading musical instrument and audio equipment retailers.Tune in to learn:How David's love of music led him to Sweetwater (2:30) About Sweetwater and how it started (11:45) About David's evolution into a marketing leader (23:40)Mentions:“Boston” (Album by Boston)“Growing Better, Not Bigger with Steve Robinson, Former Executive Vice President and Chief Marketing Officer of Chick-fil-A, Inc.” (Marketing Trends podcast episode)Marketing Trends is brought to you by Salesforce Marketing Cloud. For more great marketing insights, sign up for The Marketing Moments newsletter. You'll get ideas to help you build better customer relationships, invites to upcoming events, and access to the latest industry research. Subscribe at https://sforce.co/MarketingMoments

Authentic LeadershipDie Leitung von Transformationen ist komplex. Unsicherheit, Emotionen, Widerstände sind an der Tagesordnung. Allerdings können diese Emotionen besser gesteuert werden, sobald man als Transformationsleiter authentisch führt. Wie diese authentische Führung funktionieren kann, welche Prinzipien und Methoden dabei helfen, darüber sprechen Klaus-Reinhard Bischoff (former Executive Vice President beim DAX40 Merck KGaA) und René Esteban, Gründer der Transformations-Experten Beratung FocusFirst® in einer neuen Folge von Transformation Leaders Podcast.

The recently signed gun law, S. 2938: Bipartisan Safer Communities Act, contained a surprise dingleberry postponing a regulation designed to save seniors money on their pharmaceutical drugs by prohibiting kickbacks to an industry few have heard of: Pharmacy Benefit Managers (PBMs). This little-known but extremely powerful industry deserves much of the blame for ever rising prescription drugs costs in the United States. In this episode, Jen gives you the scoop on PBMs and how they make their money at the expense of Americans who are most dependent on medications. Please Support Congressional Dish – Quick Links Contribute monthly or a lump sum via PayPal Support Congressional Dish via Patreon (donations per episode) Send Zelle payments to: Donation@congressionaldish.com Send Venmo payments to: @Jennifer-Briney Send Cash App payments to: $CongressionalDish or Donation@congressionaldish.com Use your bank's online bill pay function to mail contributions to: 5753 Hwy 85 North, Number 4576, Crestview, FL 32536. Please make checks payable to Congressional Dish Thank you for supporting truly independent media! View the shownotes on our website at https://congressionaldish.com/cd255-pharmacy-benefit-managers-pbms We're Not Wrong Berlin Meetup Contact Justin at WereNotWrongPod@gmail.com Background Sources Recommended Congressional Dish Episodes CD134: The EpiPen Hearing US Healthcare Landscape Jessi Jezewska Stevens. Apr 23, 2020. “A Brief History of the Great American Healthcare Scam.” Bookforum. Tanza Loudenback. Mar 7, 2019. “The average cost of healthcare in 21 different countries.” Insider. Chuck Grassley and Ron Wyden. 2019. “Insulin: Examining the Factors Driving the Rising Cost of a Century Old Drug [Staff Report].” U.S. Senate Finance Committee. “Health Insurance Coverage of the Total Population.” Kaiser Family Foundation. Sara R. Collins and David C. Radley. Dec 7, 2018. “The Cost of Employer Insurance Is a Growing Burden for Middle-Income Families.” The Commonwealth Fund. PBMs What are PBMs? JC Scott. Jun 30, 2022. “Drug manufacturers are root cause of high drug costs; PBMs drive costs down.” The Hill. Zach Freed. Jun 22, 2022. “The Pharmacy Benefit Mafia: The Secret Health Care Monopolies Jacking Up Drug Prices and Abusing Patients and Pharmacists.” American Economic Liberties Project. Adam J. Fein. Jun 22, 2021. “The Top Pharmacy Benefit Managers of 2020: Vertical Integration Drives Consolidation (rerun).” Drug Channels. “Flash finding: How drug money from sick people really works.” Nov 11, 2021. 46brooklyn. Adam J. Fein. Feb 3, 2019. “Don't Blame Drug Prices on ‘Big Pharma.'” The Wall Street Journal. How PBMs Make Money “DIR Fees.” National Association of Chain Drug Stores. “How PBMs Make Money: PBM Practices & Profits.” RxSafe. True North Political Solutions. Oct 25, 2017. “White Paper: DIR Fees Simply Explained.” Pharmacy Times. ACA “Vertical Integration” Loophole Peter High. Jul 8, 2019. “A View From Inside Cigna's $67 Billion Acquisition Of Express Scripts.” Forbes. Angelica LaVito. Nov 28, 2018. “CVS creates new health-care giant as $69 billion merger with Aetna officially closes.” CNBC. David Dayen. Oct 12, 2018. “Why the Aetna and CVS Merger Is So Dangerous.” The American Prospect. Jeff Byers. April 12, 2018. “Optum a step ahead in vertical integration frenzy.” Healthcare Dive. Graph: Optum opens up wider market for UnitedHealth Group Graph: Optum's pharmacy business contributes the majority of its revenue Susan Morse. May 10, 2017. “Secret weapon: UnitedHealth's Optum business is laying waste to old notions about how payers make money.” Healthcare Finance. Lobbying “Client Profile: Pharmaceutical Care Management Assn.” Open Secrets. The Demise of Independent Pharmacies Christine Blank. Oct 17, 2019. “Independents Prepare to Close Up Shop.” Drug Topics. Paulina Firozi. Aug 23, 2018. “The Health 202: Here's why rural independent pharmacies are closing their doors.” The Washington Post. What Is a Formulary? Ana Gascon Ivey. May 19, 2020. “A Guide to Medication Formularies.” GoodRx. Previous Delays in Rebate Regulation Paige Minemyer. Jan 29, 2021. “In a win for PBMs, Biden administration delays rebate rule.” Fierce Healthcare. Paige Minemyer. Jan 12, 2021. “PCMA sues Trump administration over rebate rule.” Fierce Healthcare. “Incorporating the Effects of the Proposed Rule on Safe Harbors for Pharmaceutical Rebates in CBO's Budget Projections—Supplemental Material for Updated Budget Projections: 2019 to 2029.” May 2019. Congressional Budget Office. The Gun Law Passage Process Office of the Clerk. May 18, 2022. “Roll Call 212 | Bill Number: S. 2938.” U.S. House of Representatives. Tampa Bay Times Editorial Board. May 12, 2022. “Republican lawmakers should be ashamed for failing to honor Justice Joseph Hatchett.” Miami Herald. Annie Karni. Apr 12, 2022. “House G.O.P., Banding Together, Kills Bid to Honor Pioneering Black Judge.” The New York Times. Background on Most Important Provisions Mary Katherine Wildeman. May 26, 2022. “Data show most school shootings carried out by young adults, teens.” CT Insider. Jeffrey Pierre. May 26, 2022. “Experts say we can prevent school shootings. Here's what the research says.” NPR. The Dingleberry Erik Sherman. Jun 30, 2022. “Gun Safety Bill Extends Drug Middlemen Protection From Anti-Kickback Measure.” Forbes. Molly Rutherford. Jun 28, 2022. “Gun legislation provision puts drug supply chain profits over patients.” The Hill. Marty Schladen. Jun 22, 2022. “Deep inside the gun bill: a break for prescription drug middlemen.” Iowa Capital Dispatch. Poland Train Station Taylor Popielarz, Maureen McManus and Justin Tasolides. Mar 25, 2022. “‘The help given is remarkable': Inside the Poland train station that's become a hub for Ukrainian refugees.” Spectrum News NY1. The Law and the Regulation S. 2938: Bipartisan Safer Communities Act Senate Vote: 65-33 (All Nos GOP) House Vote: 234-193 (All Nos GOP) Jen's Highlighted PDF of S. 2938: Bipartisan Safer Communities Act Fraud and Abuse; Removal of Safe Harbor Protection for Rebates Involving Prescription Pharmaceuticals and Creation of New Safe Harbor Protection for Certain Point-of-Sale Reductions in Price on Prescription Pharmaceuticals and Certain Pharmacy Benefit Manager Service Fees U.S. Health and Human Services Department November 30, 2020 Audio Sources The State of Competition in the Pharmacy Benefits Manager and Pharmacy Marketplaces November 17, 2015 House Committee on the Judiciary Witnesses: Bradley J. Arthur, R.Ph., Owner, Black Rock Pharmacy David Balto, Law Offices of David A. Balto PLLC Amy Bricker, R.Ph. Vice President of Retail Contracting & Strategy, Express Scripts Natalie A. Pons, Senior Vice President and Assistant General Counsel, CVS Health Clips 53:48 Bradley Arthur: The Big Three PBMs control almost 80% of the entire market and these PBMs have the upper hand both in negotiating the contract with the payer, as well as strongly influencing the actual plan design itself. The PBM industry typically states that they can use their economic power to harness enhanced market efficiencies, but for whom? However, the staggering annual revenues that continue to grow each year of the big three suggests that these efficiencies are going directly to their corporations' bottom lines. Small community pharmacies like mine are faced on a daily basis with the impact of the PBMs' disproportionate market power. Community pharmacies routinely must agree to take-it-or-leave-it contracts from the PBMs just to continue to serve our long-standing patients. As if that weren't enough, the PBMs also directly set the reimbursement rates for pharmacies, the very same pharmacies that stand in direct competition of some of these PBM-owned mail-order and specialty pharmacies. Therefore, it comes as no surprise that the PBMs present employer and government payers with carefully tailored suggested plans designs that steer beneficiaries to these PBM-owned entities. Drug Pricing in America: A Prescription for Change, Part I January 29, 2019 Senate Committee on Finance Witnesses: Kathy Sego, Mother of a Child with Insulin-Dependent Diabetes Douglas Holtz-Eakin, Ph.D., President, American Action Forum Mark E. Miller, Ph.D., Vice President of Health Care, Laura and John Arnold Foundation Peter B. Bach, MD, MAPP, Director, Memorial Sloan Kettering Center for Health Policy and Outcomes Clips 1:57:30 Sen. John Cornyn (R - TX): Can anybody on the panel explain to me why we have a general prohibition against kickbacks — they call them rebates — under the Social Security Act, but we nevertheless allow it for prescription drug pricing? What's the sound public policy reason for excluding prescription drug pricing from the anti-kickback rule under federal law? Douglas Holtz-Eakin: I can't explain that and won't pretend to. [laughter] Sen. Cornyn: I thought I was the only one who didn't understand the wisdom of that. Well, it's not a transparent arrangement and it does produce upward pressure on drug prices. And obviously, the negotiations between the PBM and the pharma in terms of what the net cost is, is not transparent, nor is it delivered to the consumer. Is it Dr. Miller? Dr. Bach? Peter Bach: It's delivered to the consumer indirectly through the reduction of the total cost of the benefit, but it is not delivered to the actual consumer using the drug, and that is a disassociation, that is a problem. Because it essentially reverses the structure of insurance. Lowering the total costs are people who use it the least, and raising the costs are people who use it the most, relative to if you allowed the rebate to be used at the point of sale, including all discounts. 1:59:49 Douglas Holtz-Eakin: If we had the negotiation be about the upfront price, so instead of a high list price and a rebate, you just negotiate a lower price, that would be the price that Ms. Sego would pay and insurance companies would look at that and say, okay, she's not paying as much as she used to, we're going to have to make up that money somewhere else and they might raise premiums. That means that people who don't have extreme insulin drug costs would pay a little bit more in a premium every month, and people who have extremely devastating medical conditions and high health care costs would get less costs. That's exactly what insurance is supposed to do. And so the rebate system is more than giving strange incentives on pricing. It's undercutting the purpose of insurance in general. Drug Pricing in America: A Prescription for Change, Part II February 26, 2019 Senate Committee on Finance Witnesses: Richard A. Gonzalez, Chairman and Chief Executive Officer, AbbVie Inc. Pascal Soriot, Executive Director and Chief Executive Officer, AstraZeneca Giovanni Caforio, M.D., Chairman of the Board and Chief Executive Officer, Bristol-Myers Squibb Co. Jennifer Taubert, Executive Vice President, Worldwide Chairman, Janssen Pharmaceuticals, Johnson & Johnson Kenneth C. Frazier, Chairman and Chief Executive Officer, Merck & Co., Inc. Albert Bourla, DVM, Ph.D., Chief Executive Office, Pfizer Olivier Brandicourt, M.D., Former Chief Executive Officer, Sanofi Clips 1:22:03 Albert Bourla: Adverse incentives that favor higher cost biologics are keeping biosimilars from reaching patients. In many cases, insurance companies declined to include lower cost biosimilars in their formularies because they would risk losing the rebates from covering higher cost medicines. I can't think of a more concerning example of a broken system and we need to do something about it. 1:33:35 Sen. Chuck Grassley (R - IA): So many of you have voiced support for the recent rebate rule proposed by the administration. Should the administration finalized this rule, will you commit to lowering your drug prices? Richard Gonzalez [CEO, AbbVie]: Mr. Chairman, we are supportive of the rule. We'd like to see it in its final form, obviously, to make a final decision, but we are supportive of taking the discount to the patient at the point of sale. Sen Grassley: Okay. AstraZeneca? **Pascal Soriot [CEO, AstraZeneca]**The same for us Senator, I would go one step further: if the rebates were removed from the commercial sector as well, we will definitely reduce our list prices. Sen Grassley: Okay. And Bristol? Giovanni Caforio [CEO, Bristol-Myers Squibb]: We have the same positions. Sen Grassley: Okay. Johnson and Johnson? Jennifer Taubert [EVP, J&J]: Yes, we're supportive, and that definitely would be my goal. We would just need to see the final legislation, provided that there aren't additional fees that are added into the system to compensate for the rebates. Sen Grassley: Merck? **Kenneth C. Frazier: I would expect that our prices would go down if we change the system. Again, on the commercial side as well as the Medicare side. Sen Grassley: Okay, Pfizer? Albert Bourla [CEO, Pfizer]: It is a very clear intention that we will not keep a single dollar from these rebates. We will try to move every single penny to the patients and we think if this goes also to the commercial plants that will be even better for more patients. Sen Grassley: Okay. Sanofi? Olivier Brandicourt [Former CEO, Sanofi]: Lowering list price has to be linked to better access and affordability at the counter for the patients. 1:35:20 Sen. Ron Wyden (D - OR): Is it correct that your company, and nobody else, sets the starting price for all drugs sold by Pfizer? Yes or no? Albert Bourla: It is a negotiation with PBMs and they are very powerful. Sen. Wyden: But you still get to set the list price? Albert Bourla: Yes, but we set this price and the rebate limit(?). 1:35:40 Sen. Ron Wyden (D - OR): Is it correct, when a hypothetical patient, let's call her Mrs. Jones, goes to pay for her drug at the pharmacy counter, her coinsurance is based on the price of the drug you set? Albert Bourla: It is correct in many cases. Sen. Wyden: Okay. I just want you all to know that the number one reason consumers are getting hammered, is because these list prices, which you have the last word with respect to where they are, are unaffordable. And the high prices are tied to what the consumer pays at the pharmacy counter. And all this other stuff you talk about, the rebates and the discounts and the coupons, all this other stuff is window dressing, all of that. And the fact is on Part D, 40% of the drugs don't even have a rebate. So I want it understood, particularly because I've asked you, Mr. Borla, I think you and others in the industry are stonewalling on the key issue, which is actually lowering list prices. And reducing those list prices are the easiest way for American consumers to pay less at the pharmacy counter. 2:12:45 Sen. Thomas Carper (D-DE): First is eliminating rebates to PBMs. That's the first one, eliminating rebates to PBMs. The second is value based arrangements. And the third is increasing transparency industry-wide on how you set your prices. 2:13:20 Richard Gonzalez: We clearly support providing the discount at the patient level, eliminating rebates essentially. 2:14:10 Pascal Soriot: If the rebates, as I said earlier, were to be removed from Part D and the commercial sector, we would actually reduce our list prices. 2:15:10 Giovanni Caforio: I would say that not only do we support all three elements that you mentioned, but I do believe those three elements together with the continued effort to develop a generic and biosimilar market would mean significant change, and would clearly alleviate the concerns that patients have today. 2:14:44 Jennifer Taubert: We are very supportive of all three elements that you outlined 2:15:52 Kenneth Frazier: We too support all three. 2:15:55 Albert Bourla: All three elements are transformational for our industry, will disrupt it. However, we do agree that these are the three things that need to be done and also I believe that will have significant meaningful results if we do. 2:16:10 Olivier Brandicourt: We support the three Senator, but we want to keep in mind at the end of the chain the patient has to benefit, so if rebates are removed it has to be to the benefit of patients. Sen. Thomas Carper (D-DE): Good, thanks. 2:18:10 Albert Bourla: 50% of the American people are in commercial plans and these rebate rules apply to Medicare. If the rules apply to all, definitely the list price will go down. 2:18:30 Albert Bourla: The list price is not irrelevant, it's very relevant for a lot of people because they have to pay list price during the deductible period. However if the rebate rule is applied, then they become irrelevant because the patients will not be paying the list price at the purchase point. 2:19:10 Sen. John Thune (R-SD): How would manufacturers respond if the rebate rule were finalized for government programs? I mean, what does that what does that mean for the commercial market? Albert Bourla: Senator, as I said before, all these proposals that they're discussing, [undistinguishable], eliminating the rebate rule, are transformational and will disrupt the way we do business. I don't know exactly how the system will evolve, and I really don't favor a bifurcated system. I would like to have a transparent single system across both parts. So we need to see how the whole thing will evolve. 2:25:26 Johnny Isakson (R-GA): Who sets the discount and who sets the rebate? 2:26:20 Richard Gonzalez: We negotiate with payers, so managed care and PBMs— Sen. Johnny Isakson (R-GA): You're a supplier though, so you have to go negotiate with the PBMs and those people, is that right? Richard Gonzalez: Correct, and they negotiate aggressively. Sen. Isakson: Is that pretty much true with everybody, that they're the major component between the end retail consumer price and the origin of the product? Richard Gonzalez: Yes, Senator. Sen. Isakson: Well, that seems like that's someplace we ought to focus, because that's where the distorted numbers come in. Johnson & Johnson, Janssen, in your testimony, you talked about your average list price of 8.1%, up, but an average net price change of only 4.6%. So while your gross went up 8.6, your net went down 4.6 In the same pricing period. How does that happen? If you're setting the price, how does it not go up on the bottom? Jennifer Taubert: Yeah, and in fact, in 2018, our net price actually declined 8.6%, so even more than that. The intermediaries in the system are very, very effective negotiators— Sen. Isakson: Tell me who the intermediaries are. Jennifer Taubert: Those would be the PBMs and the insurers. Sen. Isakson: …and the insurance companies? Jennifer Taubert: Right, and they set the formularies for patients. Sen. Isakson: And they're not the same. They're two different people? Jennifer Taubert: Yes, correct. 2:40:45 James Lankford (R-OK): All of you have mentioned the rebate issue has been a problem and that insurance companies and PBMs are very effective negotiators. Part of the challenge of this is, health insurance companies pay their PBM based on the quality of their negotiation skills, cutting a price off the list price. And so if a list price is higher and a rebate is higher, that also gives preference to them. So the difficulty is, as you raise list price, and the rebate gets larger, the insurance company gives that preference, making it harder for biosimilars. Am I tracking this correctly? 2:43:00 Albert Bourla: Here in the US, the penetration of biosimilars is much lower than in other places, but it is disproportional to different parts of the US healthcare system. For example, in open systems, systems where the decision maker it is a PBM, the one biosimilar we have has a market share of 5% in the US. In closed systems, in systems like Kaiser, for example, integrated healthcare systems where the one who decides has the whole cost of the healthcare system in its interest, we have 73%. 5% and 73% for the same product. I agree with what Mr. Fraser said that we need to create incentives, but I would add also that we need to break this rebate trap that creates significant disincentives for providers, and the healthcare system, and insurance companies. 3:19:25 Kenneth Frazier: If you went back a few years ago, when we negotiated to get our drugs on formulary, our goal was to have the lowest copay by patients. Today the goal is to pay into the supply chain the biggest rebate, and so that actually puts the patient at a disadvantage since they're the only ones that are paying a portion of the list price. The list price is actually working against the patient. 3:19:50 Sen. Steve Daines (R-MT): Why do we have a system today? Where you all are setting, I'll just say very, very high list prices, which is the starting point for negotiation. Why? Olivier Brandicourt: Senator, we're trying to get formulary position. With those list prices. High list price, high rebates. It's a preferred position. Unfortunately the preferred position doesn't automatically ensure affordability at the end. Kenneth C. Frazier: Senator, If you bring a product to the market with a low list price in this system, you get punished financially and you get no uptake because everyone in the supply chain makes money as a result of a higher list price. Drug Pricing in America: A Prescription for Change, Part III April 9, 2019 Senate Committee on Finance Witnesses: Steve Miller, MD, Former Executive Vice President and Chief Clinical Officer, Cigna Corporation Derica Rice, Former Executive Vice President and President, CVS Health and CVS Caremark William Fleming, Pharm.D., Segment President, Healthcare Services, Humana Inc. John Prince, Chief Executive Officer, OptumRx Mike Kolar, JD, Interim President & CEO, Senior Vice President and General Counsel, Prime Therapeutics LLC Clips Sen. Ron Wyden (D - OR): Pharmaceutical Benefit Managers first showed up decades ago, back when prescription drugs were being utilized more extensively. The PBMs told the insurance companies, “we're the ones who know drug pricing, we will handle the negotiations for you.” But there is little evidence that the pharmaceutical benefit managers have actually held down the prices in a meaningful way. In fact, most of the evidence shows just the opposite. Pharmaceutical Benefit Managers actually make more money when they pick a higher price drug over a lower price drug. Colleagues, let's remember that all the way through this discussion, benefit managers make more money when they pick a higher price drug over a lower price drug. The logic on this isn't exactly complicated, graduate-level economics. PBM profits are based on taking their slice of the prescription-drug pie. More expensive drugs means there's a bigger pie. When there's a bigger pie, [there are] bigger slices for the pharmaceutical benefit managers. 50:24 Mike Kolar: Rebates and the role they play have been key areas of focus in the drug cost debate. In our view, rebates are a powerful tool to offset high prices, which are set by pharmaceutical companies, and pharmaceutical companies alone. The fact that rebates are not offered on many of the highest cost drugs, and that studies show no correlation between prices and rebates underscore that rebates are a key to mitigating rather than causing high drug prices. We pass rebates through fully to our plans, and we believe our plans should be able to choose how to apply these rebates in ways that best serve their members and market needs by balancing premiums and cost sharing. 56:05 Sen. Chuck Grassley (R-IA): I'd like to talk about consolidation, including the recent integration of PBMs with insurance companies. Last year I wrote to the Justice Department on the issues, it reported that the three largest PBMs who are before us today now covers 71% of Medicaid, Medicare Part D enrollees and 86% of standalone Drug Plan enrollees. 57:45 Derica Rice: This is a highly competitive space. In addition to the three that you've pointed out here, CMS has noted there are over 60 PBMs across the US. Therefore, the competition, there's many options for the employers that are out there, government entities, as well as unions to choose from given their specific needs. 1:10:35 Sen. Debbie Stabenow (D-MI): So when we look at Express Scripts has 100 million Americans covered, CVS 90 million, OptumRx 65 million, Prime Therapeutics 27 million, Humana 21 million, and yet Americans still pay the highest prices in the world. Even though you are negotiating for millions of people. The VA has its own pharmacy benefit manager service, they negotiate for 9 million veterans, and they pay, on average, 40% less for the same drugs that the rest of the healthcare system pays for. Despite greater volume, you are unable to secure these kinds of low prices. With all due respect, you guys are pretty bad negotiators. Given the fact that the VA can get 40% less. And so I'd like to know from each of you why that's the case. Dr. Miller? Steve Miller [Former EVP and Chief Clinical Officer, Cigna Corporation]: Yes. Part of the equation is giving patients choice. At the VA, they actually limit their formulary more than any of us at this table do. So oftentimes, they'll have one beta blocker, one ace inhibitor. And so if it's going to get to that level of choice, then we could get better prices also. Sen. Stabenow: Let me jump in, in the interest of time. I know you create nationwide drug formularies, you have pre-authorization, you give preferred status to certain medications. So you don't use any of those tools that the VA is using? Because you do. Steve Miller: We definitely use those tools, but we also give people choice. It's crucial for both physicians and patients to have the choice of the products they want to be able to access. Many of our plans want us to have broad formularies and when you have more products, it means you move less market share. Sen. Stabenow: So basically you're saying a 40% premium gives them more choice. 1:24:30 Sherrod Brown (D-OH): If the administration's rebate rule were finalized as proposed, would you in some way be required to change the way you do business? Mike Kolar: Yes, Senator we would. John Prince: Yes. William Fleming: Yes. Derica Rice: Yes. Steve Miller: Yes. Sen. Brown: Thank you. 1:25:05 Sherrod Brown (D-OH): What percentage of prescriptions that you fill across Part D actually receive a rebate? Roughly what percentage? Mike Kolar: So Senator, approximately 8% of the prescriptions that we cover in Part D are associated with a rebate. Sen. Brown: Okay, Mr. Prince? John Prince: Senator, I don't know the exact number, I know our overall business is about 7%. Sen. Brown: Okay, thank you. William Fleming: About 7-8%. Derica Rice: Senator, I do not know the exact number but we pass through 100% of all rebates and discounts. Sen. Brown: [Grunt] Steve Miller: 90% of the prescriptions will be generic. Of the 10% that are branded, about two-thirds have rebates. So it's about seven-- Sen. Brown: 7-8% like the others. Okay. To recap, PBMs do not set drug prices. Forcing you to change the way you do business -- as the administration's rule would — will not change that fact. And while the rule might impact a small percentage of drugs and Part D that receive a rebate, it does nothing to lower costs, as your answer suggests, for the other 90% of prescriptions you fill. Most importantly, absolutely nothing in the proposed rule would require Secretary Azar's former employer or any other pharma company to lower the price of insulin or any other drug. It's important to establish that, so thank you for that. 1:41:40 Catherine Cortez Masto (D-NV): Let me ask you, Dr. Fleming, in your testimony, you say Humana's analysis of the rebate rule -- and we're talking about the administration's rebate rule now — found that approximately 17% of beneficiaries will see savings at the pharmacy counter as a result of this rule. Can you tell me a little bit more about who these people are? And what kind of conditions do they have? William Fleming: Senator, there will be a number of members who are taking brand drugs for which we get rebates and so it could vary all the way from the common chronic conditions, things like diabetes or hypertension or high cholesterol, all the way over to occasionally, not usually, but occasionally on the specialty drug side. When you think of some medications like treatments for rheumatoid arthritis, multiple sclerosis, places where there's competition. Cover Art Design by Only Child Imaginations Music Presented in This Episode Intro & Exit: Tired of Being Lied To by David Ippolito (found on Music Alley by mevio)

Recently we were saddened to hear of the passing of Senator Orrin Hatch. In his honor, we hope you will enjoy revisiting remarks that Senator Hatch gave during the 2015 Federalist Society National Lawyers Convention. That year's Convention was focused on "The Role of Congress," and Senator Hatch eloquently discussed Congress's place in the Constitution's separation of powers as well as the importance of prudence in effective governance. The Senator was introduced by Leonard Leo, then Executive Vice President of the Federalist Society.Lee Liberman Otis, Senior Vice President and Director, Faculty Division at the Federalist Society, eulogized Senator Hatch here: https://fedsoc.org/commentary/fedsoc-blog/n-memoriam-orrin-hatch.Featuring:- Hon. Orrin Hatch, Former United States Senator, Utah- Leonard A. Leo, Former Executive Vice President, The Federalist Society

Steve Robinson had been at four different jobs in eight years. So when he joined Chick-fil-A in 1981, he was surprised to find a different culture than any other fast food restaurant in America. On this episode of Marketing Trends, Steve talks about brand loyalty, how they rank-order innovation to put people first, and why his aim will always be to grow bigger, not better. Tune in to learn:How the culture of Chick-fil-A was a “paradigm buster” (6:14) How a ‘brand experience over profit' mindset is a game-changer (12:45) Why Chick-fil-A employees aren't going anywhere (15:00)Why simplicity is key (18:50)Marketing Trends is brought to you by Salesforce Marketing Cloud. For more great marketing insights, sign up for the The Marketing Moments newsletter. You'll get ideas to help you build better customer relationships, invites to upcoming events, and access to the latest industry research. Subscribe at https://sforce.co/MarketingMoments.

Joey MHz is the Founder and CEO of MHz Media Group, a production company that has produced numerous projects. Born on Long Island, New York, Joey made his first attempt at directing movies as soon as he was old enough to use a video camera. Enrolling at Briarcliff College, Joey worked for Big Blue Computer Products and soon enough found himself taking on the name Joey MHz and creating his company MHz Media Group. Taking on the role of writing, producing, directing, and co-starring in his first film "The Adversary," which was picked up by York Entrainment, the success of his initial project motivated him to continue with a second film, "Tradition." "Tradition" caught the attention of producer Lee Caplin who praised Joey's abilities as a writer, director and actor. Former Executive Vice President of Universal Studios Hollywood, Neal Lemlein stated “Joey's an extraordinary filmmaker with fresh ideas. Joey is a natural talent. Along with a golden eye for directing. ” After meeting Lee, Joey was hired to produce and co-direct feature films in Japan and soon after Joey found himself filming in Dubai as well. Since then Joey MHz has also worked on several projects in the film industry and was nominated for a Stellar Award for best music video and a BET Music Award for best director of a music video.Support the show (https://www.patreon.com/quidditasfactor)

Welcome to This is HIS Story podcast: The Executive Director and Pastor Guide to Reaping and Sowing Online Givers. Today's Episode we are discussing the answers to these questions:Why you don't have to spend tons to find new donors or keep the ones you haveHow the executive teams I work with are winning back 5, 1, even 15+ hours a week for themselves.Simple methods to align your staff and vendors to row to the same simple goal(s).How to gain confidence that the ROI of your digital efforts are being used in good stewardship to your board and donorsHow to navigate the ever-changing digital landscape, so your organization stands out and excites current donors.And, how to do all this, while gaining maximum exposure for their organization and funding their God-sized mission.We discuss a Free Webinar built to answer these questions.Former Executive Vice President of a large international non-profit organization where he served over 11 years. Todd Turner has studied digital fundraising strategies in multiple countries, languages, and cultures around the globe. A public speaker and digital consultant passionate about sharing his findings and strategies with Christian Non-Profits.

0:00 - Dan & Amy question the strength of Lori Lightfoot's mandate for Chicago city workers, especially the CPD 12:21 - Dan & Amy make note of the Chicago Sky's championship run and (15:10) take a look at vaccine mandates nationally 29:02 - Campus Beat: Alumni Free Speech Alliance 44:00 - Professor of Politics at New York University and author of Burdens of Freedom: Cultural Difference and American Power, Lawrence Mead, points to The Real Afghan Tragedy. 01:01:55 - Chicago-area attorney and former executive at Whirlpool and General Electric, Joel Webber, discusses employee vaccine mandates and Texas Governor Greg Abbott's ban on mandates 01:19:59 - Dan & Amy take callers reaction to the Geneva, IL high school teacher how wants to throw down with a grandmother wasn't wearing her mask properly 01:37:51 - John Moody, Former Executive Vice President of Fox News, shares his new novel Of Course They Knew, Of Course They… 01:51:18 - Dan & Amy take look at the Virginia Governor race See omnystudio.com/listener for privacy information.

John Moody is the Former Executive Vice President of Fox News and author of the new book, Of Course They Knew, Of Course They...WHAT DID THE COMMUNIST CHINESE KNOW ABOUT THEIR PRECIOUS CORONAVIRUS?

In Episode 3 of Season 2, Will is joined by Brandon Brown to interview Don Schneider. For over 30 years, Don worked at the pinnacle of the marketing & advertising industry, creating some of the most recognized and awarded campaigns in the world. Leading the creative efforts for an array of Fortune 100 companies, Don's work has won nearly every industry award possible, including Cannes Lions, Emmys, Clios, and even a Grammy. Recently, when USAToday listed the top ten Super Bowl ads of all time, seven were created by Don. 

Today's guests: Brad Sorenson, CEO - Providence Therapeutics Dennis Mcconaghy, Former Executive Vice-President at TransCanada Corporation. -Author and Energy commentator ( doce.ca ) Eric Nuttall, Partner, Senior Portfolio Manager- Ninepoint  LP Dr. Harry Rakowski, Clinician Investigator, Toronto General Hospital Research Institute (TGHRI) Dr. Zain Chagla, Assistant Professor of Medicine at McMaster University / Doctor specializing in internal medicine, tropical medicine, and infectious diseases   See omnystudio.com/listener for privacy information.

“Take greatest pride in the challenges you face, and being able to overcome them.” Jorge Mesquita is Johnson & Johnson’s former Executive Vice President, and Worldwide Chairman - where he served since 2014. At Procter & Gamble, Jorge spent a 29-year career where he was recognized for the reinvention of major brands such as Tide, Swiffer, Febreze, Downy and others. Jorge spent his first 15 years at P&G working in various capacities across Latin America including roles in Oral Care and Beauty. Jorge has also served on several professional and community boards including the Cincinnati Opera Association Board of Trustees, Mondelez, and CADCA. Jorge is a graduate of the Florida Institute of Technology where he studied Chemical Engineering, but was born in Mozambique, in southeastern Africa. For Jorge, the most vital leadership traits are self-confidence and humility. You’ll hear his stories and insights from a distinguished career - where the most valuable lessons learned come not just from achieving success, but also confronting failure - and overcoming it.

Former Executive Vice President of Verizon Communications and Co-Chair of the NYU Center for Cyber Security Mr. Randy Milch joins co-host Andy Bonillo to discuss how NYU is breaking down legal and technical silos to develop a more informed cybersecurity, risk and legal workforce. Randy also gives an overview of his recent LawFare Blog Post titled What's Good for Litigation Isn't Necessarily Good for Cybersecurity and how there is a need for a post breach cybersecurity privilege and the traction it is getting. We finished up the show with Randy sharing his career advice and why it's important to take risks in your career. All this and much much more on Episode #175 of TaskForce Radio.

Former Executive Vice President of Verizon Communications and Co-Chair of the NYU Center for Cyber Security Mr. Randy Milch joins co-host Andy Bonillo to discuss how NYU is breaking down legal and technical silos to develop a more informed cybersecurity, risk and legal workforce. Randy also gives an overview of his recent LawFare Blog Post titled What's Good for Litigation Isn't Necessarily Good for Cybersecurity and how there is a need for a post breach cybersecurity privilege and the traction it is getting. We finished up the show with Randy sharing his career advice and why it's important to take risks in your career. All this and much much more on Episode #175 of TaskForce Radio.

SPEAKERS Michael Boskin Ph.D., Professor of Economics and Senior Fellow, Hoover Institution, Stanford University; Chair, President George H.W. Bush's Council of Economic Advisors Laura Tyson Ph. D., Professor, Haas School of Business, University of California, Berkeley; Chair, President Bill Clinton's Council of Economic Advisors Evelyn Dilsaver Chair, Commonwealth Club Board of Governors; Former Executive Vice President, Charles Schwab; Former President & CEO, Charles Schwab Investment Management—Moderator In response to the Coronavirus COVID-19 outbreak, this program took place and was recorded live via video conference, for an online audience only, and was live-streamed by The Commonwealth Club of California from San Francisco on January 22nd, 2021

Steven A. Robinson is a consultant, author and speaker on organizational culture design & leadership, brand strategy development, marketing planning, and distinctive advertising principles. He is the former Executive Vice President and Chief Marketing Officer of Chick-fil-A, Inc., 1981-2015. Prior to joining the company, Steve was the director of marketing for Six Flags Over Georgia theme park in Atlanta, Georgia. This role was preceded by marketing positions at two other Six Flags properties and communications manager at Texas Instruments. In addition to serving on Chick-fil-A’s board of directors from 2016-2018, Steve serves on several boards for organizations and ministries, including FamilyLife, Fellowship of Christian Athletes of Atlanta, Links Players International, Atlanta Hall Management & College Football Hall of Fame, and the National Football Foundation.

In this episode, SOTA host Gabriel Barcia-Colombo speaks with David Goodman, former VP of Digital Development & Marketing at Sothebys about the role of media in the arts, his work at Sotheby's, his trajectory into the art world, and how art infiltrates many corners of everyday life.-About David Goodman-Experienced C-Suite executive who has spent 30+ years running divisions of global multi-media organizations, spearheading/overseeing growth, revenue, marketing, content creation, production, product/technology innovation/services, distribution and oversight of some of the worlds most recognizable brands and properties. Most recently he served as Executive Vice President, Marketing and Digital Development at Sotheby's where he and his team (advertising, technology, content creation, audience development, exhibition design/creative services, sponsorship, membership) were responsible for numerous initiatives which resulted in record growth in audience (physical/digital), revenue, e-commerce sales, on-line audience, content creation (web, mobile, social, video, print, AR/VR) while incorporating best-in-class technology into client-facing products and processes.

Brad Call was the former Executive Vice President of Maverik Convenience stores. Brad helped guide and lead Maverik to over 300 locations and is the largest independent chain of convenience stores in the intermountain west. In 2013 the company was named CSD's (Convenience Store Decisions) Convenience Store Of The Year. He was also named the NACS (National Association of Convenience Stores) Chairman in 2013. Prior to joining Maverik full time in 1998, Call was employed as corporate counsel and director of congressional affairs for Fluor Corporation in Washington, D.C. He previously served on the NACS/Coca-Cola Retailing Research Council and is a 5-Star NACSPAC member. He also served as the Republican President for BYU and the George Washington School of Law while he was getting a degree in accounting and a J.D. respectively. Brad currently has many entrepreneurial ventures in play and loves to travel. #whatdrivesyou #success #adventuresfirststop #maverik

Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is  Kelly Molson, MD of Rubber Cheese.Download our free ebook The Ultimate Guide to Doubling Your Visitor NumbersIf you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website rubbercheese.com/podcastIf you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on Twitter for your chance to win the books that have been mentioned in this episode.Competition ends October 31st 2020. The winner will be contacted via Twitter.Show references:www.LeeCockerell.comwww.linkedin.com/in/leecockerell/www.leecockerell.com/bookswww.leecockerell.com/podcast/www.leecockerell.com/courses/  Transcription:Kelly Molson:Welcome to Skip the Queue, a podcast for people working in or working with visitor attractions. I'm your host, Kelly Molson. Each episode, I speak with industry experts from the attractions world. These chats are fun, informative, and hopefully always interesting. If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue. In today's episode, I speak with Lee Cockerell, former Executive Vice-president of Operations for the Walt Disney World Resort. We discuss day-to-day challenges running a large operation, the legendary Disney customer service, and Lee's biggest piece of advice to anyone operating a visitor attraction right now.Kelly Molson:So, Lee, thank you so much for joining me on the podcast.Lee Cockerell:Yeah, I'm happy to. We're missing all the UK people here in Florida.Kelly Molson:Oh, I know. We're really missing traveling as well. Everyone that I'm speaking to is really missing going to all the amazing places that we're not able to go to at the moment. So it's such a shame. It must be strange there, it must be really quiet for you in Florida.Lee Cockerell:It is. We don't even have much traffic, which is amazing. Yeah. It's very strange times.Kelly Molson:That's maybe not a bad thing, less traffic though. Less traffic, better weather apparently.Lee Cockerell:But there's no place to go. So that's the bigger problem.Kelly Molson:No, well look, we haven't spoken before and I normally like to find out a few things about you, personal things upfront. So I wondered if you'd mind answering a few icebreaker questions for me?Lee Cockerell:Yeah. Go ahead. Sure. No problem.Kelly Molson:Okay. So, Lee, do you prefer cats or dogs?Lee Cockerell:Well, I had a dog the whole time I was growing up from first grade until I left home and I loved that dog more than anything. We had a cat once too, but it was not as friendly as the dog, so I would have to go with dog.Kelly Molson:Okay. That's a good answer. That means that we can definitely be friends because I'm a dog person too. I've got one of them sitting down here on the floor next to me as we speak.Lee Cockerell:Oh, good.Kelly Molson:What's your hobby? What's your favorite hobby?Lee Cockerell:You know my hobby, I quit playing golf because I was so bad at it. I gave my golf clubs to my son because nobody claps when I play golf. So public speaking is kind of really my hobby because people clap and I'm a very insecure person, so I need that kind of feedback from people.Kelly Molson:Oh, I love that. That's very honest, Lee. Thank you. Okay. And so, tell me something, you are very good at many things, but tell me one thing that you're not very good at, apart from golf.Lee Cockerell:You know, I was in business for 42 years and I hate the finance department. So I always had to have a good finance person around me because somehow the numbers bored me and I never worked very hard to understand them. So I had somebody explain them to me every month.Kelly Molson:Lee, you sound so much like me. I think there's a lot of business people that do not like the numbers and they just need someone to take over that side of the things.Lee Cockerell:Yeah, exactly.Kelly Molson:Listen, I would love to just hear a little bit about your background and how you came to be the VP of Disney World. How did that come about?Lee Cockerell:I think it was magic. It's a miracle actually. I grew up in Oklahoma on a little farm. We were as poor as could be. We didn't even have indoor plumbing. And later on, we moved to the bigger city, and my mother was married five times. That's kind of interesting. She was a busy woman.Kelly Molson:Whoa.Lee Cockerell:I've been adopted twice. I got my name Cockerell when I was 16, by husband number four. So I'm already really screwed up. Then I got to go to college because the doctor had money, she started making better choices, but I didn't go to class. I just had fun and I flunked out and I went in the Army. When I got out of the Army, I went to the Washington Hilton in Washington, D.C. that's where John Hinckley shot President Reagan back in the eighties, coming out of the hotel.Lee Cockerell:I was a waiter there and I got into a management training program, and I worked for Hilton for eight years in Washington, Chicago, and New York City at the Waldorf, Los Angeles. I joined Marriott Hotels, worked for them for 17 years. Since I had focused on food and beverage, I became the vice-president of food and beverage operations for Marriott.Lee Cockerell:Then I got recruited by Disney in 1990 to go to France and open Disneyland Paris, which we did. Then I came back to Orlando in let's see, '93. I stayed there 13 years and I was in charge of all operations there. So I don't know how it happened. I think I had them fooled for all those years. People thought I knew what I was doing, but then I decided that nobody knows what they're doing so I was in good company.Kelly Molson:You absolutely are. What an amazing story. What an incredible story.Lee Cockerell:Yeah.Kelly Molson:When you were at Disney, I mean, this blows my mind anyway. So you led a team of 40,000 cast members and you were responsible for the operations of 20 resort hotels, four theme parks, two water parks, the shopping and entertainment village, and the sports and recreation complex. I mean, it's not like you had enough to juggle on a daily basis.Lee Cockerell:Yeah. I didn't have any idea what was going on, but I surrounded myself by incredible people. They knew what was going on and that's pretty much how I stay out of trouble, I get experts around me.Kelly Molson:That's the key is it, surround yourself with good people?Lee Cockerell:Absolutely.Kelly Molson:What was the biggest day-to-day challenge that you had when you were running such a large operation?Lee Cockerell:Getting everybody to behave themselves and be professional, and not do inappropriate things, and come to work on time. So basic human problems. People are always the problem. It's never anything else.Kelly Molson:Yeah. Yeah. I hear you. Whatever size your business is, that's always the challenge, isn't it?Lee Cockerell:Yeah. It's the only problem you'll have in your life are people.Kelly Molson:What about the customer service side? Because I mean, you wrote a great book on customer service called The Customer Rules, and in my eyes and in many people's eyes, Disney, they are just the best at customer service. They are the pinnacle of customer service in so many people's eyes. How do they keep the standards so constantly high?Lee Cockerell:Well, it's pretty simple and any of your listeners can do the same thing. It's a matter of, I would say we do three things better than anybody else. Number one, we hire better. We're very careful. We have high expectations for performance and we explain those to anybody that wants to work for the company so that there's no misunderstandings about being professional and doing your job the way we train you.Lee Cockerell:Second thing is training. We train you and test you and we enforce the training, and we're very serious about that. It's like we're putting on a show. It's just like on Broadway, you got to be able to do your job on the stage or you won't be on the stage. So we audition you. We train you. We rehearse you. Then we create a culture where I would say most people that work at Disney wake up in the morning and are excited to come to work because of the way we treat them, out of respecting them.Lee Cockerell:They have opportunity to get promoted. They have opportunity to get development and learn and move up and get promotions. And so, I always say, "Hire them right. Train them right, and treat them right, and it'll work just fine in any company." That's just one of the things I think the problem is, people get bored with the basics. They don't realize it's about people and there's no upside to not treating people really well.Lee Cockerell:I always tell people, "If you think there is, try it on your wife, and then you'll find out." And so, no upside, there's only a downside. So we're very respectful. We're very professional. We care about people having success. When they have that environment, they go out and take care of the guest because they want to, not because they have to. That's the difference, I think. When we want to do something, we just do it no matter what, if the boss is around or not. When people make us do things we only do it when somebody is watching you and we want it that way all the time. It's a pretty simple formula. That's how we think about it.Kelly Molson:I mean, that's so true, isn't it? So keep your team happy and then they keep your customers happy. Disney has a real ... I mean, I've been to Disney on a number of times and I love it. I told a story this morning on LinkedIn about visiting the Magic Kingdom for the first time when I was a 10-year-old girl and walking through the gates and walking down Main Street, U.S.A. and seeing Cinderella's castle and being just so blown away and in complete awe of the kind of the spectacle of it. But the thing that really makes that Disney experience is the people and it's the cast members. And so, I wondered what's the most elaborate thing that you've ever witnessed or seen in terms of customer service at Disney, for cast members really going out of their way to make people feel special?Lee Cockerell:Yeah, well, I saw it so often because it's not an unusual thing that cast members do things that you don't expect. I mean, after 9/11 we had one of our people that worked in the hotel, a bellman, give his car to a guest who needed to get back to New York and told him he'd pick it up later. There were no rental cars left. You couldn't fly out after 9/11. This guy said, "Hey, take my car. I'll come and get it later."Lee Cockerell:I mean, I see this all the time. I mean, a cast member, you lose your phone charger and they go to Walmart and get one for you. It's just an amazing thing. It's not because we train them to do that. We train them to take care of the guests. So we allow them to do whatever they decide is something that would be really appropriate and helpful to every customer. So if a little girl gets her dress wet or dirty or falls down, the cast member can give her a new dress, no [inaudible 00:10:15]. So they have authority, our people have authority to do the right thing.Kelly Molson:Yeah. You've empowered them to make their own decisions about the level of customer service and what they can do to help people.Lee Cockerell:Sure. I mean, if you hire the right people, you train them and you're very clear with your expectations, they'll do a great job. If you don't trust your people, then you've probably hired the wrong person or you personally have some kind of control problem. I always tell people, "Maybe you need to see a psychiatrist," but other than that, that's what we do. We expect people to do their job, not have to have somebody watching over them every minute, they're adults and your people are your brand. Let me tell you what, at the end of the day, your people are your brand.Kelly Molson:Yeah, I hear you.Lee Cockerell:It's always the people, the rides they know are going to be good, the attractions, the shows, but the people are so different and people compare from other places they've been. The comparison is why we are rated so high, we just are better.Kelly Molson:How do you think that with the COVID-19 situation, that we've all been part of, how do you think that Disney magic is going to be with the kind of safety precautions that Disney will have had to put in place now that they're starting to open up and people will be allowed to come back? Do you think it's going to change it at all?Lee Cockerell:Well, I think that's going to be an every different guest's point of view. I mean, it's going to be rough. It's going to be tough. I do worry about it because if you're comparing from your visit last year, it's going to be totally different and it's not going to be as individualized as it was before where your kids can get close to the characters on all those sites. So it's a worry, no question about it.Lee Cockerell:I think the attitude of the cast members will be great. I think Disney will do a good job of enforcing the safety policies, but yeah, it's an issue. Wearing a mask in July and August in Florida. It's so hot here now it's already a problem. So it's just a matter of what kind of attitude the guest has about understanding what's going on.Lee Cockerell:A lot of guests right now around the world are not being very cooperative. So I don't know, I hope it'll be fine. I think it'll be good when you're in the show and it's air-conditioned and you're watching it, or you're doing your rides, or in the evening when it gets cooler, but there's challenges and we've never been through anything this extreme. And so, it's hard to say, unless we'll just have to see, and I'm sure there'll be adjustments every day to policies, procedures, operating guidelines, rules, regulations, as we learn more. And so, I'm pretty glad I'm retired.Kelly Molson:Yeah. You've swerved that one.Lee Cockerell:Oh, yeah. Timing is everything.Kelly Molson:Well, yeah, definitely. I guess that that's a challenge for Disney as well, isn't it? Because all eyes are on them. So, you know, the world of attractions, I guess, looks at Disney to see how they do things and then follows. So there's a lot of people that are watching at the moment to see how they operate and what the guest experience is like.Lee Cockerell:Yeah, and the other problem is trying to get halfway productive. So many countries where there's blockage about people being able to come. A lot of people are older that grandparents used to come with their kids and their grandkids. If you're in the older age group, you're worried about getting this. And so, there's going to be multiple complications.Lee Cockerell:As I always say, "All they can do is do their best and just work through it and see where this thing ends up." It's really crazy right now around the world, actually, it's just too bad. But then there are Disney people who, God, they would fly to the Moon to go to Disney. So they may love it, the only thing I will say.Kelly Molson:No, but that's true, isn't it? Because Disney fans are really ... there are a big contingency of them that are really hardcore Disney fans and they'll go back over and over again. They've been on the rides, hundreds and hundreds of times.Lee Cockerell:Yeah.Kelly Molson:I can't see that that's going to deter them so much.Lee Cockerell:Oh no, it's not going to deter a lot of people. But on the other hand, Disney needs a lot of people to pay for all that overhead expenses. You know, if you've got one person or a hundred thousand at night, the fireworks cost the same amount. So keeping it safe, keeping it halfway profitable, keeping the guests happy, keeping the cast members safe, and making money, that's like a dilemma.Kelly Molson:So now you've taken ... Well, I mean, you say you've retired from Disney, but I mean, you haven't actually retired at all, have you? So you are public speaking. You're an author. You have a brilliant podcast, Creating Disney Magic, which I listen to frequently. What else is keeping you busy at the moment, Lee? Do you advise other attractions on operations and customer service?Lee Cockerell:Sure. I advise anybody who'll pay me. I tell people, "I know things you don't know and if you pay me I'll tell them to you." But I just have been working on a new product coming out in the next couple of weeks called Cockerell Academy. It'll start out with eight to 10 courses on leadership management, customer service, videos and audios for students who are trying to get in the workforce now. Advice for them. A course on decision making. A course on time management.Lee Cockerell:Those will all be rolling out where it's going to be a subscription, it'll be $249 a year for the access to the library. It'll be updated every month with more stuff, new stuff. I just did that because I've wanted to do it for a long time, but I always had a good excuse. I didn't have time. Now I don't have an excuse anymore.Kelly Molson:No, that's it. You've got all the time now.Lee Cockerell:Yeah, and I need to go up to my office and work so my wife doesn't leave me, you know? So this is how we figured it out.Kelly Molson:So with the fact that ... so you advise attractions, you advise, as you've said, anyone that pays you. I know that you work in other sectors as well, but if there was one piece of advice you could give to anyone who operates an attraction at the moment, what do you think that would be?Lee Cockerell:Well, the key to leadership in my mind and getting people feeling good about trusting you. Every job I had at Hilton, Marriott and Disney, I'm out in the operation, everybody knows me. They know I'm available. They know I will solve their problem. I will deal with their issue and they know I'll tell them the truth. I'll be like their mother, I might love them and tell him, I love them, but I might kick their rear end too if they don't do what they're supposed to do because I want them to be successful.Lee Cockerell:I think that's the problem with most organizations, they're not taking a personal interest in the training development of people and improving their self-confidence, their belief in themselves. I really focus on getting the people right. I don't really want to know how to run the ride. I could care less. I just focus on the people and then I know that they will do a great job.Lee Cockerell:So it goes back to this, anybody out there in business, hire them right, train them right. When you train people right they actually get that feeling that you care about them. You know, there's only two things parents worry about in the world, and if you apply these in business, you'll be successful.Lee Cockerell:Parents worry only about two things, safety and education. That's it. There's nothing else. So don't get confused, make it a safe place. I mean, emotionally too, not just physically. So a place where you're appreciated, your opinion counts, people care about you. Everybody wants to be in a place where they matter. That's all, that's what everybody wants. Your wife, your husband, your kid, everybody wants to matter.Lee Cockerell:Leaders can pay attention to that and make sure people know they matter. If you do that every day, you'll be amazed. Your productivity will go up 50%. Your turnover will go down. People will be nicer. They'll have less anxiety, less depression. I mean, create an environment and a culture where people wake up in the morning want to come to work, not have to come.Kelly Molson:Great advice. I think we all want that.Lee Cockerell:Yeah. I mean, it's basics. This is the basics in life. It's not hard. Your mother taught you this already.Kelly Molson:She did. It's very true. She's a clever woman, my mum.Lee Cockerell:Of course.Kelly Molson:But that's right, isn't it? A lot of people don't focus on the basics and then that's where they make the mistakes.Lee Cockerell:Exactly. That's why all these politicians are getting in trouble. They did not focus on 100% safety. When people don't feel safe, they don't trust you, and when they don't trust you, they won't do what you tell them to do. You know, trust is the number one thing in the world. You know who you trust. It's probably very few people. You probably trust your mom, maybe your dad, your grandmother, but think of all the people that have let you down, or they don't do what they're supposed to do. It's unbelievable. I work hard always to make sure people trust me, and if they trust me, they'll do anything I want them to do and I'll do anything for them, and the next thing you know we are happily married.Kelly Molson:How do you build that trust? How did you build that trust when you had so many people that you were managing? I mean, I have a small team. There's six of us. We all trust each other, but we're all together a lot of the time. So how do you build that trust when there's 40,000 cast members that you need to build that with?Lee Cockerell:Well, first I scheduled a lot of time out in the operations every week, walking, talking to the cast members, checking in. My calendar put me out on the face-to-face with people. I published a newsletter every Friday, encouraging people, telling them what my expectations were, what I needed them to do. Today, I would do a podcast for every employee, like this. They would be hearing this every Friday for five or six, seven minutes.Lee Cockerell:They knew that my reputation was that anybody who wants to see me can come and see me. When I started, that the manager started doing it because they didn't want their people coming to see me. So they started taking care of the problems. I got a reputation for being somebody that followed through. I had a confidential voicemail. People could leave me a message about something that needed to be fixed or was being ignored or wasn't safe, or their manager was doing something inappropriate. All of our executives had that.Lee Cockerell:So I had many, many ways to make sure I knew the truth. Second, that when I learned the truth, that I took care of it and made it right. So over time, even if I've never met with people, they had heard about me. Other employees had told them, other cast members told them, "Hey, you can trust Lee. He's on top of this." All of a sudden your reputation grows because people say good things about you behind your back, not the kinds of things most people say about their manager.Lee Cockerell:Somebody says, "You want to be trusted, you've got to be trustworthy." That's it, you know? You got to do the right thing even if it's hard. A lot of people don't want to do the hard thing, they want to do easy things because hard things are hard. I tell people, "If you can't make hard decisions and you can't have hard conversations with people, don't have children and don't be a leader."Kelly Molson:Good advice.Lee Cockerell:That's all you do. That's your life.Kelly Molson:I love that you do a podcast with your team now. I love that you've embraced technology and that would be the way that you'd keep in touch with everyone. That's great.Lee Cockerell:Hey, I'm on TikTok every morning.Kelly Molson:Even I'm not on TikTok. You're way ahead of me.Lee Cockerell:I know, you know why you should be? You'll understand the young people like a thousand times better.Kelly Molson:I'm sorry.Lee Cockerell:It's a little scary.Kelly Molson:It is a bit scary.Lee Cockerell:But I give them messages every morning and I'm slowly getting people's writing me say, "Oh, I liked it." I only do 30 seconds, maybe a minute. There are a lot of videos on there about police brutality and all. I've been recommending to police chiefs and enforcement, start watching TikTok and you'll see the attitude of young people around the world. You need to understand where they're coming from and you don't because you're too isolated. And so, I'm on all the social sites every day.Kelly Molson:I love that. Do you know what? I'm going to download TikTok tonight and I'm going to follow you. You're going to be my first follower, Lee.Lee Cockerell:Like now, I gave advice yesterday for everybody to vote and get Trump out of office.Kelly Molson:Whoa. Okay.Lee Cockerell:Because the young people don't like this and they're the ones. There's going to be four million people turn 18 before the election to vote. And so, I can reach them that way.Kelly Molson:Yeah. That's good. It's good that you're using your platform for good, Lee.Lee Cockerell:Yeah, I am. Also, I'm promoting my work. So you got to be out there and it changes, you know, you got to really be on top of watching where people are getting their information. If you're on Facebook, like I am, you're getting people that are about to die anyway. So I mean, LinkedIn is great, professional. I did a post the other day about something, I've had over 20,000 views on it.Kelly Molson:Wow.Lee Cockerell:That sells books. That sell speeches. That gets me be known who I am. And so, each one has a different audience and you got to stay on top of that because it's changing rapidly.Kelly Molson:Yes.Lee Cockerell:You know, right now the US government's trying to stop TikTok because that's owned by the Chinese. As soon as they do, somebody else will open another one. You can't stop it. People are going to give their opinion.Kelly Molson:No, you can't stop free speech, Lee, for sure.Lee Cockerell:Yeah.Kelly Molson:What I'd like to do is ask you ... well, actually I've got two more questions to ask you. One I'm not sure about, because I spoke to a friend just before I came on here and he wanted me to ask you this and I don't actually know if you like rides, but he's asked, "If you could only go to one Disney park in the whole world and ride one ride, what would it be and why?"Lee Cockerell:It's not so much the rides for me, but I like to go to Epcot around four o'clock in the afternoon. After it's starting to get a little cooler, I like to go to the French pavilion, the UK pavilion. My wife loves to go to the UK pavilion and shop, and French pavilion for perfume. Then around 5:00 or 5:30, we have a little cocktail, and then we have dinner at one of the pavilions. Then we watch the fireworks and go home. So we're there for like four hours and one of them were five hours. That's my favorite thing to do. Rides, you know, they're okay. I mean, I've been on all of them so many times, the Rock 'n' Roller Coaster, I kind of like it.Kelly Molson:Yeah, that's my favorite one. That's my favorite one. I love that.Lee Cockerell:I think that's incredible and it goes off at a million miles an hour. So yeah, that's fun. I've been on every ride so many times because when my grandkids were growing up they lived in Orlando, the three of them, and I used to take them all the time.Kelly Molson:Oh, that must have been an amazing experience to share that with them.Lee Cockerell:Well, I had to ride the rides they liked, not the ones I liked.Kelly Molson:Did they like a Small World though? Because that's a bit repetitive, isn't it?Lee Cockerell:I think they might have until they could speak, talk, listen and talk. I don't think so. No, not really. They like Buzz Lightyear.Kelly Molson:Okay. Good choices. Well, look, Lee, we're coming to the end of the podcast and I really want to ask you the last question and it's, is there a book that you recommend that's helped shaped your career in any way?Lee Cockerell:Oh yeah. You know, I was not a big reader when I got out of school. I personally learn best by doing, so experience is a big deal to me. Then one day I started reading and I found out, "Wow, I'm learning a lot here." Reading, looking at websites, reading the newspaper every day. But I would say one that struck me was The 7 Habits of Highly Effective People by Stephen Covey.Kelly Molson:Yeah.Lee Cockerell:Because it was very basic and it's all focused on people. I started thinking about my own behavior, my own communication, my own reaction to things, and that book helped me a lot. I've had it on my desk for, oh God, I think it came out in '89 and that's 30, 31 years ago. So yeah, that had an impact. I read now every day. I read a lot. And so, there's so much to learn and to understand, and if you don't read, you're probably not going to get the truth because half the people in the world don't know the truth. All they know are rumors or what their parents told them. I tell people, "Half to stuff in your brain's not even true, so be careful."Kelly Molson:Well, I mean, that's a great book recommendation. Just remember listeners, we always give away a copy of the book recommendation from our guest. So if you would like to win a copy of this book, then just head over to our Twitter account that's Skip the Queue and retweet this episode announcement with the comment, "I want Lee's book," and you will be in a chance of winning it.Kelly Molson:Lee, thank you so much for being on today. It's been such a pleasure to speak to you. I have been so excited about this all week. It's been brilliant to hear about your leadership skills and customer service experience. And so, thank you.Lee Cockerell:Okay. I'm going to work on Congress here. You work on parliament and we'll try to straighten out the world.Kelly Molson:Tag team, Lee. We've got it covered between the two of us, for sure.Kelly Molson:Thanks for listening to Skip the Queue. If you've enjoyed this podcast, please leave us a five-star review. It really helps others find us. Remember to follow us on Twitter for your chance to win the books that have been mentioned. Skip the Queue is brought to you byRubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. You can find show notes and transcriptions from this episode and more over on our website, rubbercheese.com/podcast.

The revolutionary "Brexit" vote heard round the world happened almost four years ago, and it will likely take even longer before the full global ramifications are realized on an international level. One of the key aspects to these ramifications has been the concept of a new trade deal between the United States and the United Kingdom. Just recently, trade negotiations have begun in full between the long-time allies, and many are hoping that a new trade deal could greatly aid the economies of both countries, especially with the economic fallout of COVID-19 still unclear. Joining us for a discussion on this topic, we welcome former U.S. Senator Phill Gramm. Featuring, -- The Hon. William Phillip Gramm, Former United States Senator for the state of Texas -- Matthew Heiman, Senior Fellow and Associate Director for Global Security, National Security Institute-- Moderator: Wayne Abernathy, Chair of the Financial Services & E-Commerce Practice Group, and Former Executive Vice-President for the American Bankers Association

The revolutionary "Brexit" vote heard round the world happened almost four years ago, and it will likely take even longer before the full global ramifications are realized on an international level. One of the key aspects to these ramifications has been the concept of a new trade deal between the United States and the United Kingdom. Just recently, trade negotiations have begun in full between the long-time allies, and many are hoping that a new trade deal could greatly aid the economies of both countries, especially with the economic fallout of COVID-19 still unclear. Featuring, -- The Hon. William Phillip Gramm, Former United States Senator for the state of Texas -- Matthew Heiman, Senior Fellow and Associate Director for Global Security, National Security Institute-- Moderator: Wayne Abernathy, Chair of the Financial Services & E-Commerce Practice Group, and Former Executive Vice-President for the American Bankers Association

On today's DolphinsTalk.com Daily Podcast, we are joined by ESPN Analyst and the Former Executive Vice President of Football Operations for the Miami Dolphins Mike Tannenbaum to talk about this weeks upcoming NFL Draft. We get Mr. Tannenbaum's thoughts on the quarterbacks in this year's upcoming draft, as well as some of the moves the Dolphins made this offseason via free agency. Also, on this podcast, I talk about the report and rumor that the Miami Dolphins may be interested in trading for Jacksonville running back Leonard Fournette and tell you why I would be on board with that possible move. And I also talk about some of the narratives around Tua, Herbert, and Love in regards to the Dolphins as we get closer to night one of the NFL Draft.

Former Executive Vice President of Operations for the Walt Disney World® Resort, Lee Cockerell discusses working alongside Dean as The Grand Marshall Coordinator for the Walt Disney World Parade. Lee's work was so impactful with the company that he earned one of the windows on Main Street U.S.A.   Learn more about his window here. https://www.leecockerell.com/the-story-behind-my-window-on-main-street/ 

SPEAKERS Rosabeth Moss Kanter Professor, Harvard Business School; Founder, Harvard’s Advanced Leadership Initiative; Author, Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time Evelyn Dilsaver Chair, Commonwealth Club’s Board of Governors; Former Executive Vice President, Charles Schwab; Former President and CEO, Charles Schwab Investment—Moderator This program was recorded in front of a live audience at The Commonwealth Club of California in San Francisco on March 3rd, 2020.

SPEAKERS Keith Hennessey Lecturer in Economics, Stanford University School of Business; Senior White House Economic Adviser to President George W. Bush Christina Romer Professor of Economics, UC Berkeley; Chair, Council of Economic Advisers for President Obama Evelyn Dilsaver Chair, Commonwealth Club Board of Governors; Former Executive Vice President, Charles Schwab; Former President and CEO, Charles Schwab Investment—Moderator This program was recorded in front of a live audience at The Commonwealth Club of California in San Francisco on January 24th, 2020.

(Information correct as of May 5, 2016 - Original release date)The third episode of Fantasyland – The podcast that covers everything you didn’t know you wanted to know about fantasy sports.Rotoworld: The center of the fantasy universe"I couldn’t believe how excited I was to write for free on the Internet!" — Matthew Berry, Senior Fantasy Analyst at ESPN and Former Senior Writer for RotoworldHost: Peter OverzetGuests:Matthew Berry – Senior Fantasy Analyst at ESPN, Proprietor of RotoPass, Author of The New York Times Best Seller Fantasy Life, Fantasy Sports Hall-of-Famer for the FSTA and FSWA, and Former Senior Writer for RotoworldGregg Rosenthal – Editor of Around the NFL at NFL.com, Analyst on the Around the NFL Podcast, and Former Senior Football Editor of RotoworldEvan Silva – Senior Football Editor of RotoworldChris Wesseling – Writer for Around the NFL at NFL.com, Analyst on the Around the NFL Podcast, and Former Senior Football Editor of RotoworldMike Clay – Football Analyst for ESPN, Former Managing Editor and Director at Pro Football Focus Fantasy, and Former Football Writer for RotoworldRick Wolf – President of Fantasy Alarm, Fantasy Sports Hall-of- Famer for the FSTA, and Former Executive Vice President of RotoworldAdam Levitan – Analyst for DraftKings, Writer for FantasyLabs, Cohost of The Daily Fantasy Edge podcast, Two-Time Award Winner for the FSWA, Winner of the Poker Night in America Main Event, and Former Football Writer for RotoworldPat Daugherty – Football Writer for RotoworldSponsors:RotoViz Patreon – Support the RotoViz Radio team on Patreon.UNTUCKit – Use promo-code BLUE for 20% off at checkout.Manscaped – Get 20% Off and Free Shipping with the code BLUEWIRE.RotoViz.com – A sports analytics website with over 1,500 groundbreaking articles per year and 20 proprietary apps. Go to RotoViz.com/podcast for 10 percent off a yearlong NFL pass.About The Show:Executive Producer: Fantasy Douche – Editor-in-Chief of RotoVizProducer: Matthew Freedman – Writer for FantasyLabs and Producer of the @RotoViz podcastsAssociate Producer: Patrick Kerrane – Writer for RotoVizTwitter: @FantasylandPodEmail: Fantasyland@gmail.com———Thanks to the @RotoViz Radio Channel for syndicating our pilot mini-series, and thanks to Rotoworld for syndicating this episode.

SPEAKERS Robert Kaplan President and CEO, Federal Reserve Bank of Dallas; Former Professor and Associate Dean, Harvard Business School In Conversation with Evelyn Dilsaver Chair, Commonwealth Club Board of Governors; Former Executive Vice President, Charles Schwab; Former President and CEO, Charles Schwab Investment Management This program was recorded in front of a live audience at The Commonwealth Club of California in San Francisco on October 11th, 2019.

On March 15-16, 2019, the Federalist Society's student chapter at the ASU Sandra Day O'Connor College of Law hosted the 2019 National Student Symposium. The fourth panel discussed "Blockchain-Backed Cryptocurrencies: Order Without Law in the Digital Age".In the wake of skyrocketing Bitcoin and other cryptocurrency prices, the SEC has argued that cryptocurrencies should be regulated as securities. Yet, many of those responsible for developing cryptocurrencies view them as an efficient, reliable way of storing and exchanging value without government interference or regulation. This panel will discuss the likelihood that cryptocurrencies will play a meaningful role in the global economy, and if and how they should be regulated.Ms. Mary Beth Buchanan, General Counsel, Kraken Cryptocurrency ExchangeMr. Jim Harper, Former Executive Vice President, Competitive Enterprise InstituteProf. Gary Marchant, Regent’s Professor of Law and Director for the Center for Law, Science and Innovation, ASU Sandra Day O’Connor College of LawProf. John O. McGinnis, George C. Dix Professor in Constitutional Law, Northwestern Pritzker School of LawModerator: Hon. John B. Nalbandian, United States Court of Appeals, Sixth CircuitAs always, the Federalist Society takes no position on particular legal or public policy issues; all expressions of opinion are those of the speakers.

On March 15-16, 2019, the Federalist Society's student chapter at the ASU Sandra Day O'Connor College of Law hosted the 2019 National Student Symposium. The fourth panel discussed "Blockchain-Backed Cryptocurrencies: Order Without Law in the Digital Age".In the wake of skyrocketing Bitcoin and other cryptocurrency prices, the SEC has argued that cryptocurrencies should be regulated as securities. Yet, many of those responsible for developing cryptocurrencies view them as an efficient, reliable way of storing and exchanging value without government interference or regulation. This panel will discuss the likelihood that cryptocurrencies will play a meaningful role in the global economy, and if and how they should be regulated.Ms. Mary Beth Buchanan, General Counsel, Kraken Cryptocurrency ExchangeMr. Jim Harper, Former Executive Vice President, Competitive Enterprise InstituteProf. Gary Marchant, Regent’s Professor of Law and Director for the Center for Law, Science and Innovation, ASU Sandra Day O’Connor College of LawProf. John O. McGinnis, George C. Dix Professor in Constitutional Law, Northwestern Pritzker School of LawModerator: Hon. John B. Nalbandian, United States Court of Appeals, Sixth CircuitAs always, the Federalist Society takes no position on particular legal or public policy issues; all expressions of opinion are those of the speakers.

In today's show, we interview former Executive Vice President, Executive Producer, for Walt Disney Entertainment and Founder of Disney Theatrical Productions, Ron Logan The post Disney Parks Podcast Show #569 – Former Executive Vice President, Executive Producer, for Walt Disney Entertainment Ron Logan appeared first on Disney Parks Podcast.

In today's show, we interview former Executive Vice President, Executive Producer, for Walt Disney Entertainment and Founder of Disney Theatrical Productions, Ron Logan The post Disney Parks Podcast Show #569 – Former Executive Vice President, Executive Producer, for Walt Disney Entertainment Ron Logan appeared first on Disney Parks Podcast.

In today's show, we interview former Executive Vice President, Executive Producer, for Walt Disney Entertainment and Founder of Disney Theatrical Productions, Ron Logan

In today’s show, we interview former Executive Vice President, Executive Producer, for Walt Disney Entertainment and Founder of Disney Theatrical Productions, Ron Logan The post Disney Parks Podcast Show #569 – Former Executive Vice President, Executive Producer, for Walt Disney Entertainment Ron Logan appeared first on Disney Parks Podcast.

Sharon Fiehler, Former CAO of Peabody Energy & Founder of ABC to CEO, joins Lisa as she shares how she went from Germantown to the C-Suite of a Fortune 500 company to building into the next generation of female leaders.

The Roy Green Show Podcast A Federal Court of Appeals ruling has shut down construction on the Trans Mountain pipeline expansion project. Many are warning that this deals serious damage to the energy industry in Canada. It could very far-reaching consequences. With Mexico having made a bilateral deal with the U.S. and Trump's deadline being passed, the question of Canadas ability to navigate these negotiations becomes increasingly pertinent. How are the ongoing negotiations affecting Canadians and is Trump actually indifferent to Canada or is his callousness just a tactic? Guests: Andrew Scheer, Leader of the Conservative Party of Canada Scott Moe, Premier of Saskatchewan Vivian Krause, who found evidence of U.S. money influencing Canadian pipeline protests Thomas Del Beccaro, Former Chairman of the California GOP, U.S. Senate Candidate Tom Caldwell, Chairman of Caldwell Securities, Seats on both NYSE and TSX Dennis McConaghy, Former Executive Vice-President of TransCanada See omnystudio.com/listener for privacy information.

We interview Lee Cockerell the former Executive Vice President of Operations of Walt Disney World and more on episode 34 of Disney Discussions. Listen to our podcast:WWW | YouTube | Apple Podcasts | Spotify | Stitcher | Google Podcasts | Subscribe on Android Follow us:Facebook | Twitter | Instagram 00:13 Introductions - Favorite land in WDW's Magic Kingdom00:41 Welcome!01:45 the boys saw Thor: Ragnarok and Infinity War! 05:30 Main Topic - We talk to Lee Cockerell the former Executive Vice President of Operations at Walt Disney World http://www.leecockerell.comhttps://twitter.com/LeeCockerell 48:12 Disney Media Pick of the Week:Brought to you by mickeychats.comA magical place to Chat all things Disney. CREATING DISNEY MAGIC: LESSONS IN LEADERSHIP, MANAGEMENT, AND CUSTOMER SERVICE Podcasthttp://www.leecockerell.com/podcast/ 49:03 Disney TriviaBrought to you by teepublic, http://shop.disneydiscussions.comHow Well Do You Know Kilimanjaro Safari at Disney’s Animal Kingdom?https://disneyparks.disney.go.com/blog/2018/08/quiz-how-well-do-you-know-kilimanjaro-safaris/ 51:37 Question of the week:Last week's question:What’s your favorite Pixar movie? 55:18 This week’s question:What's your land in Walt Disney World's Magic Kingdom? 56:15 What Disney topic/subject would like us to do a Disney Discovery on 57:19 Goodbye Help Support our podcast: WWW: http://support.disneydiscussions.com Buy Merchandise: https://www.teepublic.com/stores/disney-discussions Patreon: https://www.patreon.com/bePatron?u=61265 Listen to our podcast:WWW | YouTube | Apple Podcasts | Spotify | Stitcher | Google Podcasts | Subscribe on Android Follow us:Facebook | Twitter | Instagram For feedback please email podcast@disneydiscussions.com

An evening edition of the Sport Market, Tom Mayenknecht discusses and breaks down Trevor Linden & the Canucks parting ways. Former Executive Vice President, Business & General Counsel of the Vancouver Canucks Jon Festinger joins the show to give some insight on the Linden move by the Canucks organization.

In May 2015, the Congressional Black Caucus launched CBC TECH 2020 to bring together the best minds in the tech, non-profit, education and public sectors to chart a path forward to increase African American inclusion at all levels of the technology industry. Since the launch of CBC TECH 2020 in May of 2015, the following companies have added African Americans to their board of directors: AirBNB – (Kenneth I. Chenault Former Chairman & CEO, American Express), Apple, Inc. (James A. Bell, Former Executive Vice President & CFO of Boeing Co), Facebook, Inc. – (Kenneth I. Chenault, Former Chairman and CEO, American Express), HP Enterprise – (Leslie A. Brun CEO, Sarr Group, LLC), HP Enterprise – (Pamela Carter, Former President of Cummins Distribution), HP, Inc. – (Stacey Mobley, Former Senior Vice President, DuPont), HP, Inc. – (Stacy Brown- Philpot, CEO, TaskRabbit), Twitter – (Debra Lee, Chairwoman & CEO, BET Networks), Uber – (Ursula Burns, Former Chairwoman & CEO, Xerox, Corp), eBay – (Adriane Brown, Advisor with Intellectual Ventures, LLC)

Do your team members know what your standards are? Listen in as Clay Clark sits down with the former Executive Vice President of Walt Disney World Resorts who once managed over 40,000 cast members (employees) at one time

Are you having a hard time managing and inspiring your people? Former Executive Vice President of Walt Disney Resorts Lee Cockerell sits down with Clay Clark to discuss resourcefulness and how to have your penalties clearly defined with your employees.

In this episode, Tony and Parkhopper John talk with Lee Cockerell about what its like leading Walt Disney World and so much more

In this episode, Tony and Parkhopper John talk with Lee Cockerell about what its like leading Walt Disney World and so much more

Episode Show Notes jeffsanders.com/203 Learn More About the Show The 5 AM Miracle Podcast Free Productivity Resources Join The 5 AM Club! Connect on Social Media Facebook Group • Instagram • Twitter • LinkedIn Episode Summary Are you ready for a little magic? In this week's episode of The 5 AM Miracle Podcast I interview Lee Cockerell, an expert in leadership, former Executive at Disney, and author of Time Management Magic. In the Tip of the Week segment I share a great strategy for kicking off any new fitness routine. Resources Mentioned in the Show Lee Cockerell [Former Executive Vice President of Operations for the Walt Disney World Resort] Time Management Magic [Book by Lee Cockerell]

Want employees who care greatly about creating remarkable results? Listen to this interview! Lee Cockerell is one of the most down-to-earth and transparent leaders I’ve been privileged to interview. Far beyond management and leadership, Lee got to the heart of what’s needed to provoke greatness in yourself and your team.   Enjoy!   Resources from the interview: 7 Habits of Highly Effective People Zero to One   Learn more about Lee Cockerell’s speaking and online courses here.   Here’s to your greatness,   Misti Burmeister

Former Executive Vice President for Championships and Alliances with the NCAA and Division I Men's Basketball Greg Shaheen had a conversation with Dan Dakich today on if IU has a chance to get in if they make a run in the B1G Tourney, other teams on the bubble and who are the top teams in hoops as we get ready for March Madness.

Show Notes: In this episode of The Tiara Talk Show, Disney Legend Ron Logan, former executive Vice President & executive producer for Walt Disney Entertainment, chats with host Tammy Tuckey about producing several Disney Theme Park shows & parades, his beginning years working for The Walt Disney Company at Disneyland, “The Hunchback of Notre Dame: A Musical Adventure” stage show and more! Be sure to... - Follow us on Twitter at @TiaraTalkShow: www.twitter.com/TiaraTalkShow - ‘Like’ our Facebook page: www.facebook.com/TheTiaraTalkShow - Follow us on our Tumblr page: thetiaratalkshow.tumblr.com Want to give us your thoughts on this episode? Call us at 1-407-413-9390 and leave us a voicemail! Head to our official website at www.thetiaratalkshow.com for some additional fun stuff, including blog posts, live shows and more! Thanks for listening! “The Tiara Talk Show” is edited, created and hosted by Tammy Tuckey. The Tiara Talk Show is Copyright © 2013-2016 by Tammy Tuckey. All rights reserved.

Big Oil spends billions to squeeze fossil fuel from every nook and cranny of the globe. But is drilling in the Arctic and Amazon as profitable as they’d hoped? Lou Allstadt, Former Executive Vice President, Mobil Oil Danielle Fugere, President, As You Sow René Ortiz, Former Ecuador Oil Minister; Former OPEC Secretary General Leila Salazar-Lopez, Executive Director, Amazon Watch This program was recorded in front of a live audience at the Exploratorium with the Commonwealth Club of California on October 13, 2015.

Aired: 8/15/2015 7 PM::

How did this veteran go from being a waiter to leading Disney Resorts and running his own business? Lee Cockerell is a US Army Veteran and the Former Executive Vice President of Operations for the Walt Disney World Resort. One of Lee's major and lasting legacies was the creation of Disney Great Leader Strategies which was used to train and develop the 7000 leaders at Walt Disney World. He is a bestselling author of three books, his most recent being, Time Management Magic: How To Get More Done Every Day And Move From Surviving To Thriving. Lee now runs his own consulting and seminar business in leadership and management development and he's a a mentor atThrive15.com an online education platform that helps entrepreneurs learn how to start or grow a successful business. And, he is a superstar grandfather and husband.   Check out more insights from the interview and resources at SuccessVets.com.

With gas prices plummeting and support growing for a reduction on fossil fuels, what does the future hold for the oil industry? Must they adapt or perish? Lou Allstadt, Member, Citizens Climate Lobby; Former Executive Vice President, Mobil Oil Angus Gillespie, Vice President for CO2, Shell Oil Company Mary Nichols, Chair, California Air Resources Board This program was recorded in front of a live audience at the Commonwealth Club of California on January 12, 2015.

Michael Lissauer, Former Executive Vice President, Marketing & Business Strategy, Businesswire, and Don Middleberg, CEO, Middleberg Communications, talk about their experiences and career opportunities in marketing at the Executives on Campus Program's JobSmart Career Hour. Topics include: their career paths and background; qualities and skills that are important to be successful in marketing; advices on how students find their roles in the industry; and the impact technologies have on the marketing and advertising industry. A Q & A session follows. The event takes place on April 15, 2008, at the Baruch College Vertical Campus, Room 14-235, moderated by Baruch student Ely Rosenstock.

Michael Lissauer, Former Executive Vice President, Marketing & Business Strategy, Businesswire, and Don Middleberg, CEO, Middleberg Communications, talk about their experiences and career opportunities in marketing at the Executives on Campus Program's JobSmart Career Hour. Topics include: their career paths and background; qualities and skills that are important to be successful in marketing; advices on how students find their roles in the industry; and the impact technologies have on the marketing and advertising industry. A Q & A session follows. The event takes place on April 15, 2008, at the Baruch College Vertical Campus, Room 14-235, moderated by Baruch student Ely Rosenstock.

Michael Lissauer, Former Executive Vice President, Marketing & Business Strategy, Businesswire, and Don Middleberg, CEO, Middleberg Communications, talk about their experiences and career opportunities in marketing at the Executives on Campus Program's JobSmart Career Hour. Topics include: their career paths and background; qualities and skills that are important to be successful in marketing; advices on how students find their roles in the industry; and the impact technologies have on the marketing and advertising industry. A Q & A session follows. The event takes place on April 15, 2008, at the Baruch College Vertical Campus, Room 14-235, moderated by Baruch student Ely Rosenstock.

A discussion with David Childs, architect; Richard Moe, President, National Trust for Historic Preservation; Robert A. Peck, Commissioner, Public Buildings Service; and Ashton Hawkins, Former Executive Vice President and Counsel to the Trustees, Metropolitan Museum of Art