Podcasts about professor galloway

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Best podcasts about professor galloway

Latest podcast episodes about professor galloway

Are You Free For Coffee
Wash Yo' Ass

Are You Free For Coffee

Play Episode Listen Later Apr 2, 2025 16:57


Send us a textJoin us as we break down a viral AITA post about hygiene comments within relationships and the surprising number of adults who overlook daily hygiene. Guys this is a black mama moment if we've ever had one! Let's talk self-care, relationships, and social norms. Tune in, then let's swap thoughts (and maybe soap recommendations) over a fun coffee meetup!For more practical tips on adulting please follow our favorite Professor Galloway: https://linktr.ee/profgalloway?utm_source=linktree_profile_share<sid=7139b491-b74c-4b10-bf0b-619c4bc56bcaOur Amazon picked inspired by this episode:https://amzn.to/4caR3gYMusic by:Golden Hour by Vlad Gluschenko https://soundcloud.com/vgl9

Living in the Sandwich Zone
Traveling Abroad: Adventure, Anticipation & Angst

Living in the Sandwich Zone

Play Episode Listen Later Mar 26, 2025 24:49


This week, as I get ready to head off on a new global adventure, I share some thoughts that stirred in me about traveling internationally at this moment in history. I also share some reflections on how Happiness School is helping me shift some of my old ways.Here is a link to the law review article about my law school professor, Russell Galloway, Jr., and the lecture transcript I read from in this episode. Professor Galloway's Lecture You can follow me on Instagram at: ⁠⁠⁠@karen.e.osborne⁠⁠⁠Click on this link to join Club Sandwich (the LITSZ Private Facebook Group): ⁠⁠⁠LITSZ_Club_Sandwich

Newson Health Menopause & Wellbeing Centre Playlist
288: I'm an A&E consultant: the changes you can make for a longer, healthier life

Newson Health Menopause & Wellbeing Centre Playlist

Play Episode Listen Later Dec 24, 2024 33:04


Joining Dr Louise Newson on the podcast this week is A&E consultant Professor Rob Galloway, who talks about his career to date and pressures facing the health service. He also shares the nutrition and exercise changes he's made in his own life that have improved his physical and mental health, as well as his top tips on living healthier for longer. You can follow Professor Galloway on X @DrRobgalloway Click here for more about Newson Health.

consultants longer healthier life professor galloway newson health
Fake Doctors, Real Friends with Zach and Donald
Professor Scott Galloway and the Future of Young Men

Fake Doctors, Real Friends with Zach and Donald

Play Episode Listen Later Nov 19, 2024 71:15 Transcription Available


Scott Galloway, also known as Professor G, made a career in business. In today's episode, he discusses how he made his first million and why he chose to move on from the rat race and center his family. Professor Galloway discusses everything from how the culture can help produce healthier young men, the damage social media does to the psyche, how the addiction to cell phones has reduced the "slow-dopa" teenagers produce, and how youth in politics could positively impact the nation. Plus, Zach and Donald are at the clurb with The Chainsmokers family. See omnystudio.com/listener for privacy information.

The Futur with Chris Do
310 - The Scarcity Advantage: How to Maximize Event Success - With Chris Do

The Futur with Chris Do

Play Episode Listen Later Oct 2, 2024 14:42


Harnessing Scarcity to Boost Event Promotions In this special solo episode, Chris Do explores the concept of scarcity and how to effectively use it to promote events. Learn strategies inspired by Professor Galloway and luxury brands on controlling supply to increase demand. Chris shares practical tips, real-life examples, and anecdotes from his European tour on how to undersell events, engage the community in planning, and ensure success in different markets. Perfect for event organizers and marketers looking to maximize attendance and engagement. Check out The Futur: ➤ Website | Courses | LinkedIn | Podcasts ➤ Instagram | Facebook | Twitter | TikTok | YouTube Check out Chris Do: ➤ Website | LinkedIn | Facebook | Instagram | Twitter ➤ TikTok | Threads | Zaap | Clubhouse | Behance Learn more about your ad choices. Visit podcastchoices.com/adchoices

Dr. Drew Ramsey Podcast
E24 - Scott Galloway: Redefining Masculinity, Financial Success, and Mental Health

Dr. Drew Ramsey Podcast

Play Episode Listen Later Jul 31, 2024 58:15


If you're enjoying this interview click this link to join Dr. Ramsey's weekly newsletter and to download free resources: https://drewramseymd.com/free-resources/ Today we have the honor of sitting down with Professor Scott Galloway for a deep dive into cultivating financial stability, openly talking about mental health, and redefining masculinity. Scott has a wide-ranging understanding of what it takes to set yourself up for financial success. In this episode he shares ways to relieve stress and take back control of your finances. He discusses his perspective on male mental health and what we can do as a society to better support the men who struggle in it. He also opens up about his own mental health, how he gets out of a negative headspace, and how he's been redefining masculinity in his own life.  ==== 0:00 Intro 2:01 How Wealth Relates to Mental Health 3:22 Facing Financial Stress & Taking Back Control 8:40 Set Yourself Up for Financial Success 17:40 Openly Talking About Mental Health 21:03 Supporting Young Men with their Mental Health 29:33 Redefining Masculinity  36:33 Differences Between Masculinity and Femininity 40:05 Building a Health Relationship with Alcohol 49:10 Getting Out of a Negative Headspace  54:12 The Value of Institutions 57:42 Conclusion ==== Scott Galloway is a Professor of Marketing at NYU Stern School of Business where he teaches Brand Strategy and Digital Marketing to second-year MBA students and is the author of the Digital IQ Index ®, a global ranking of prestige brands' digital competence. In 2012, Professor Galloway was named "One of the World's 50 Best Business School Professors" (Poets & Quants). Professor Galloway is also the founder of several firms including: --L2, a subscription business intelligence firm serving prestige brands --Red Envelope, an e-commerce firm (2007, $100mm revs.)  --Prophet, a global brand strategy consultancy with 250+ professionals Professor Galloway was elected to the World Economic Forum's "Global Leaders of Tomorrow," which recognizes 100 individuals under the age of 40 "whose accomplishments have had impact on a global level." Professor Galloway has served on the board of directors of Eddie Bauer (Nasdaq: EBHI), The New York Times Company (NYSE: NYT), Gateway Computer, and Berkeley's Haas School of Business. He received a BA from UCLA and an MBA from UC Berkeley. https://www.youtube.com/c/TheProfGShow-ScottGalloway https://www.instagram.com/profgalloway/?hl=en ==== Connect with Dr. Drew Ramsey: Instagram: https://www.instagram.com/drewramseymd/ Website: https://drewramseymd.com

That's What I Call Marketing
Top of the Marketing Charts - May 2024

That's What I Call Marketing

Play Episode Listen Later Jun 2, 2024 28:02


Join us as we delve into the top marketing insights of May 2024, featuring pretesting debates, expert opinions, and the latest ad campaigns. From Tango's new ad which leans into their quirky heritage to McDonald's mental health initiative, and Bumble's controversial campaign, we cover it all. We also discuss the evolving role of AI in marketing, retail media trends, and Google's latest AI-driven search enhancements. Plus, tune in for a special segment on pre-testing, improving sales-marketing relationships and insights from top CMOs. Don't miss out on this comprehensive roundup of the marketing world's leading stories!00:24 Debate on Pretesting in Marketing04:09 Professor Galloway's Insights05:55 Tango's New Campaign06:45 State of Sales and Marketing Relationship09:21 Apple's Controversial Ad10:31 McDonald's Mental Health Campaign11:49 Bumble's Ad Campaign Backlash13:32 Tesco's Retail Media Expansion15:19 Google's AI-Powered Search Changes16:00 Expressway's Entertaining Ad16:39 Scarlett Johansson vs. OpenAI18:05 Innocent's CMO Role Change19:17 Keelings' Fun Advertising20:48 Monzo's New Campaign21:45 Canva's Product Launch Rap23:06 Kerry Foods' Dairy and Oat Fusion23:41 OpenAI's AI Safety Concerns24:44 Boots' Summer Campaign25:25 Political Marketing with Barry AndrewsRead the article on https://www.thatswhaticallmarketing.com/blog Hosted on Acast. See acast.com/privacy for more information.

On Investing
The Power of Compounding & the Definition of "Rich" (With Scott Galloway)

On Investing

Play Episode Listen Later May 17, 2024 45:20


In this episode, Liz Ann Sonders and Kathy Jones discuss the latest CPI data and the impact for investors. Then, Liz Ann interviews NYU Professor Scott Galloway about his latest book and discusses the importance of financial literacy and strategies for achieving economic security. Galloway shares personal anecdotes and insights on topics such as the power of compounding, the definition of "rich," and the role of upbringing on one's relationship with money. He emphasizes the need for discipline, the value of time, and the rewards of building wealth with a partner. The conversation highlights the role of money as a tool for reducing stress and enabling meaningful relationships. Galloway also talks about the value of stoicism in dealing with the challenges of money and the need for discipline and resilience. He advises young people to focus on finding their talent rather than following their passion and highlights the significance of being a good communicator in achieving success.Finally, Kathy and Liz Ann offer their outlook on next week's indicators and upcoming economic data.You can learn more about Professor Galloway's latest book, The Algebra of Wealth, and podcasts on his website.On Investing is an original podcast from Charles Schwab. For more on the show, visit schwab.com/OnInvesting.If you enjoy the show, please leave a rating or review on Apple Podcasts. Important DisclosuresThe information provided here is for general informational purposes only and should not be considered an individualized recommendation or personalized investment advice. The investment strategies mentioned here may not be suitable for everyone. Each investor needs to review an investment strategy for his or her own particular situation before making any investment decision. All expressions of opinion are subject to change without notice in reaction to shifting market conditions. Data contained herein from third-party providers is obtained from what are considered reliable sources. However, its accuracy, completeness, or reliability cannot be guaranteed. Examples provided are for illustrative purposes only and not intended to be reflective of results you can expect to achieve.The comments, views, and opinions expressed in the presentation are those of the speakers and do not necessarily represent the views of Charles Schwab.All corporate names and market data shown above are for illustrative purposes only and are not a recommendation, offer to sell, or a solicitation of an offer to buy any security. Supporting documentation for any claims or statistical information is available upon request. Investing involves risk, including loss of principal.Performance may be affected by risks associated with non-diversification, including investments in specific countries or sectors. Additional risks may also include, but are not limited to, investments in foreign securities, especially emerging markets, real estate investment trusts (REITs), fixed income, small capitalization securities and commodities. Each individual investor should consider these risks carefully before investing in a particular security or strategy.Diversification and asset allocation strategies do not ensure a profit and cannot protect against losses in a declining market.The policy analysis provided by the Charles Schwab & Co., Inc., does not constitute and should not be interpreted as an endorsement of any political party.The information and content provided herein is general in nature and is for informational purposes only. It is not intended, and should not be construed, as a specific recommendation, individualized tax, legal, or investment advice. Tax laws are subject to change, either prospectively or retroactively. Where specific advice is necessary or appropriate, individuals should contact their own professional tax and investment advisors or other professionals (CPA, Financial Planner, Investment Manager) to help answer questions about specific situations or needs prior to taking any action based upon this information.The book The Algebra of Wealth: A Simple Formula for Financial Security is not affiliated with, sponsored by, or endorsed by Charles Schwab & Co., Inc. (CS&Co.). Schwab has not reviewed the book and makes no representations about its content. Digital currencies [such as bitcoin] are highly volatile and not backed by any central bank or government. Digital currencies lack many of the regulations and consumer protections that legal-tender currencies and regulated securities have. Due to the high level of risk, investors should view digital currencies as a purely speculative instrument.Past performance is no guarantee of future results and the opinions presented cannot be viewed as an indicator of future performance.Forecasts contained herein are for illustrative purposes only, may be based upon proprietary research and are developed through analysis of historical public data.Indexes are unmanaged, do not incur management fees, costs, and expenses, and cannot be invested in directly. For additional information, please see schwab.com/indexdefinitions.Apple, the Apple logo, iPad, iPhone, and Apple Podcasts are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.Spotify and the Spotify logo are registered trademarks of Spotify AB.(0524-2WEY)

Habits and Hustle
Episode 263: Professor Scott Galloway: Why Following Your Passion is Only For The Rich

Habits and Hustle

Play Episode Listen Later Aug 1, 2023 86:00


Is following your passion really the way to go if you want to become rich?  In this episode of Habits and Hustle, I chat with Professor Scott Galloway, our esteemed guest on this episode, who turned a major disappointment – being turned away from UCLA tryouts – into a driving force that sparked profound personal growth and transformation. A renowned author and motivational speaker, Tony shares tales of his struggles and successes, unearthing invaluable insights about commitment, finding your niche, and embracing personal evolution. Professor Galloway explains how success isn't merely about intelligence. It's a complex blend of risk-taking, aggression, sales skills, seizing opportunities, and living life to the fullest. He also explains how it's not all about personal journeys - we also navigate the broader societal landscape, examining the profound impact technology has on relationships, dating, and socialization, as well as the loneliness epidemic that's silently wreaking havoc in our society. Scott Galloway is a Professor of Marketing at NYU Stern School of Business where he teaches Brand Strategy and Digital Marketing to MBA students and is the author of the Digital IQ Index ®, a global ranking of prestige brands' digital competence. In 2012, Professor Galloway was named "One of the World's 50 Best Business School Professors". What we discuss: (0:00:01) - Following Passion and Personal Growth (0:10:54) - The Correlation Between Intelligence and Success (0:15:12) - Moving to London and Life Experiences (0:26:50) - Evolution of Courses and Personal Reflections (0:31:16) - Technology's Impact on Human Relationships (0:44:04) - Challenges and Solutions for Young Men (0:51:10) - Technology's Impact on Relationships and Mental Health (1:03:36) - Social Media Impact, Fitness Importance (1:10:50) - Coping With Depression and Hollywood Frustrations (1:21:13) - Book Promotion and Appreciation Key takeaways: The truth about the common advice of “following your passion” is that the person giving you this advice is already rich. They also most likely made their billions in iron or smelting. Ideally, find something you like that has 90 plus percent employment rate, which things like acting, modeling, sports do not have. Then, commit to becoming great at it. So if you find something you're good at and you start making money at it, the passion will follow.  The correlation between intelligence and success exists, but it tops out. A person who's got a 120 IQ is much more likely to be successful than someone at 80. But above that, it flatlines. Plus, when you get really, really smart, it actually turns on you and that is because you become so thoughtful and see so many downsides to everything. One thing that entrepreneurs have is they're too stupid to know we're going to fail.  To learn more about Professor Scott: Website: https://www.profgalloway.com/ Instagram: https://www.instagram.com/profgalloway/ My links: Website: https://www.jennifercohen.com/ Instagram: @therealjencohen  Learn more about your ad choices. Visit megaphone.fm/adchoices

ManTalks Podcast
Professor Scott Galloway - Why Young Men Are In Decline, And What To Do

ManTalks Podcast

Play Episode Listen Later Feb 27, 2023 60:18


Talking points: porn, masculinity, male decline, radicalization Listeners, this one has been a long time coming. I've been a big fan of Scott's work for a long time, and love his no-nonsense approach, particularly when it comes to what's going on with men and modern culture. Not only that, but Scott has the science to back it up, something I deeply appreciate. Men, share this with your friends. Ladies, share this with your men. This is important stuff. Scott Galloway is a Professor of Marketing at NYU Stern School of Business, where he teaches Brand Strategy and Digital Marketing to second-year MBA students and is the author of the Digital IQ Index ®, a global ranking of prestige brands' digital competence. In 2012, Professor Galloway was named "One of the World's 50 Best Business School Professors" (Poets & Quants). Professor Galloway is also the founder of several firms, including: -L2, a subscription business intelligence firm serving prestige brands; -Red Envelope, an e-commerce firm (2007, $100mm revs.); and -Prophet, a global brand strategy consultancy with 250+ professionals Professor Galloway was elected to the World Economic Forum's "Global Leaders of Tomorrow," which recognizes 100 individuals under the age of 40 "whose accomplishments have had impact on a global level." Professor Galloway has served on the board of directors of Eddie Bauer (Nasdaq: EBHI), The New York Times Company (NYSE: NYT), Gateway Computer, and Berkeley's Haas School of Business. He received a BA from UCLA and an MBA from UC Berkeley. Connect with Scott -Website: https://www.profgalloway.com/ -Twitter: https://twitter.com/profgalloway -Instagram: https://www.instagram.com/profgalloway/ -See omnystudio.com/listener for privacy information.

Through the Noise
E13: Wes Kao - The Future of Education

Through the Noise

Play Episode Listen Later Jun 25, 2022 60:00


Wes Kao is the Co-Founder of Maven, the world's first digital platform for cohort-based courses. To date, they've raised over $25M from the likes of First Round Capital, Nitesh Banta and Andrew Chen at Andreessen Horowitz. Previously, she was the Co-Founder of the altMBA with Seth Godin, growing the altMBA to thousands of alumni in 550 cities in 45 countries and creating the cohort-based course category. She has built courses for Professor Galloway, David Perell, Tiago Forte, Morning Brew, and more. Download the Callin app for iOS and Android to listen to this podcast live, call in, and more! Also available at callin.com

Software Defined Talk
Episode 340: The Dumb Pipe Manifesto

Software Defined Talk

Play Episode Listen Later Jan 21, 2022 50:57


This week we discuss Open Source Model Business Models, Cloud Migrations and the prospect of cloud providers becoming “dumb pipes.” Plus, some thoughts on the rise of Professor Galloway. Rundown There is such a thing as an open source business model (https://tracymiranda.com/2022/01/18/there-is-such-a-thing-as-an-open-source-business-model/) Web3 | No Mercy / No Malice (https://www.profgalloway.com/web3/) AWS is Not a Dumb Pipe (https://matt-rickard.com/aws-is-not-a-dumb-pipe/) Clouded Judgement 1.14.22 (https://cloudedjudgement.substack.com/p/clouded-judgement-11422?utm_medium=email&utm_campaign=cta) Remote work and cloud adoption lands 1Password with $620M Series C, now valued at $6.8B (https://techcrunch.com/2022/01/19/1password-series-c-funding/) Relevant to your Interests Kubernetes needs a developer platform (https://odedia.org/kubernetes-needs-a-developer-platform) Observable raises $35.6M to bring better visibility to enterprise data (https://venturebeat.com/2022/01/13/observable-raises-35-6m-to-bring-better-observability-to-enterprise-data/) People Building 'Blockchain City' in Wyoming Scammed by Hackers - Slashdot (https://it.slashdot.org/story/22/01/14/2049248/people-building-blockchain-city-in-wyoming-scammed-by-hackers?utm_source=feedly1.0mainlinkanon&utm_medium=feed) NVIDIA's GeForce RTX 3090 Ti Custom Models Production Reportedly Halted Amidst BIOS & Design Issues (https://wccftech.com/nvidia-geforce-rtx-3090-ti-custom-models-production-reportedly-halted-amidst-bios-design-issues/) Superior Court judge rules that Google's nondisclosure agreements are so broad they violate the state's ban on noncompete agreements (https://twitter.com/josheidelson/status/1482172137100103681?s=21) Dutch competition authority recently ruled that Apple must allow dating apps to offer alternative payments. (https://twitter.com/eric_seufert/status/1482352249359765504?s=20) Web3 is going just great (https://web3isgoinggreat.com/) It was nice to be invited but I wish I hadn't been. #aws #tektok (https://www.tiktok.com/@quinnypig/video/7051805142575828229?_d=secCgwIARCbDRjEFSADKAESPgo8n%2BSYoNkGjICEDwLtsEq5Vw8vYOrCeKA%2BYdnbH2q%2BGzCJSq0PR6HDK9dRZrD9ybwiTPzGCTYAE5wzEUzOGgA%3D&checksum=39492f2b99a6e16e45d03599f4c740f13d168c4885ba087d002c9da02d345c79&language=en&preview_pb=0&sec_user_id=MS4wLjABAAAAloz292Ou8nd0JpLkbR5Ni1HtvoxFxXznJH7K8cTaC-sb_PTSx0Gz3VJhg0IaQE-y&share_app_id=1233&share_item_id=7051805142575828229&share_link_id=ED4E7720-207C-4CE8-B721-3156FE8CBB61&source=h5_m×tamp=1642380671&tt_from=copy&u_code=dh620mifaijla3&user_id=6930822818507047942&utm_campaign=client_share&utm_medium=ios&utm_source=copy&_r=1) 10 real-world stories of how we've compromised CI/CD pipelines (https://research.nccgroup.com/2022/01/13/10-real-world-stories-of-how-weve-compromised-ci-cd-pipelines/) Ford signs five-year payments deal with Stripe for e-commerce drive (https://www.cnbc.com/2022/01/17/ford-signs-five-year-payments-deal-with-stripe-for-e-commerce-drive.html) Microsoft to acquire Activision Blizzard to bring the joy and community of gaming to everyone, across every device - Stories (https://news.microsoft.com/2022/01/18/microsoft-to-acquire-activision-blizzard-to-bring-the-joy-and-community-of-gaming-to-everyone-across-every-device/) I automated my job over a year ago and haven't told anyone. (https://www.reddit.com/r/antiwork/comments/s2igq9/i_automated_my_job_over_a_year_ago_and_havent/?utm_source=share&utm_medium=ios_app&utm_name=iossmf) Tales From Crypto: A Billionaire Meme Feud Threatens Industry Unity (https://www.nytimes.com/2022/01/18/business/dealbook/web3-venture-capital-andreessen.html) Better.com CEO Who Fired 900 Workers On Zoom Call Reinstalled (https://www.forbes.com/sites/davidjeans/2022/01/18/better-ceo-vishal-garg-returns-softbank/?sh=3d7d30903595) Charted: Big tech's ballooning deals (https://www.axios.com/newsletters/axios-login-1a493767-1c76-4401-bcde-04aaa86927e2.html?chunk=1&utm_term=emshare) Airlines warn of "catastrophic disruption" in 5g service deployment (https://www.axios.com/airlines-catastrophic-disruption-flights-5g-55446670-0f98-4f7b-8a89-c76bdacb2675.html?utm_source=newsletter&utm_medium=email&utm_campaign=newsletter_axioslogin&stream=top) Harness releases open version of continuous delivery product with access to source code – TechCrunch (https://techcrunch.com/2022/01/19/harness-releases-open-version-of-continuous-delivery-product-with-access-to-source-code/?tpcc=tcplustwitter&guccounter=1&guce_referrer=aHR0cHM6Ly90LmNvLw&guce_referrer_sig=AQAAADLmrkm7w_e6Izxgu7aR_NvVW7P0_mJUDI6o-fuqX4cafEZWt6pA7YDzu1R1QI58Z1Abyd6nBlRaz3J99j3TJdT7rBb_-hdPut3zznMQrSKhqeexm71mz9m5wJ4sG6InSkB4lr-mS63m7GT2EDpUFDyvAfhEoDoos75FVvDKH8An) Kubernetes needs a developer platform (https://odedia.org/kubernetes-needs-a-developer-platform) ‘It's All Just Wild': Tech Start-Ups Reach a New Peak of Froth (https://dnyuz.com/2022/01/19/its-all-just-wild-tech-start-ups-reach-a-new-peak-of-froth/) SaaS acquisition multiples in 2021 (https://blossomstreetventures.medium.com/saas-acquisition-multiples-in-2021-d9f646f914ba) Google to free G Suite users: Pay up or lose your account (https://arstechnica.com/gadgets/2022/01/google-tells-free-g-suite-users-pay-up-or-lose-your-account/) Zoom multiple (https://twitter.com/gilbert/status/1482075188602699779?s=21) Nonsense Busy Simulator (https://busysimulator.com/) Sponsors strongDM — Manage and audit remote access to infrastructure. Start your free 14-day trial today at strongdm.com/SDT (http://strongdm.com/SDT) Conferences THAT Conference comes to Texas (https://that.us/events/tx/2022/), May 23-26, 2022 Discount Codes: Everything Ticket ($75 off): SDTFriends75 3 Day Camper Ticket ($50 off): SDTFriends50 Virtual Ticket ($75 off): SDTFriendsON75 THAT Conference Wisconsin Call for Speakers is open (https://that.us/call-for-counselors/wi/2022/), July 25, 2022 DevOpsDays Chicago 2022: Call for Speakers/Papers (https://sessionize.com/devopsdays-chicago-2022/), May 10 & 11th, 2022 CFP closes on Jan 31, 2022, DevOps Days Birmingham AL, 2022 Call for Speakers (https://www.papercall.io/devopsdays-2022-birmingham-al), April 18 & 19th, 2022 CFP closes on Jan 31, 2022, SDT news & hype Join us in Slack (http://www.softwaredefinedtalk.com/slack). Get a SDT Sticker! Send your postal address to stickers@softwaredefinedtalk.com (mailto:stickers@softwaredefinedtalk.com) and we will send you free laptop stickers! Follow us on Twitch (https://www.twitch.tv/sdtpodcast), Twitter (https://twitter.com/softwaredeftalk), Instagram (https://www.instagram.com/softwaredefinedtalk/), LinkedIn (https://www.linkedin.com/company/software-defined-talk/) and YouTube (https://www.youtube.com/channel/UCi3OJPV6h9tp-hbsGBLGsDQ/featured). Use the code SDT to get $20 off Coté's book, (https://leanpub.com/digitalwtf/c/sdt) Digital WTF (https://leanpub.com/digitalwtf/c/sdt), so $5 total. Become a sponsor of Software Defined Talk (https://www.softwaredefinedtalk.com/ads)! Recommendations Brandon: Sweet Booby Podcast (https://www.tortoisemedia.com/listen/sweet-bobby/). Link to subscribe in Overcast (https://overcast.fm/+0oa3C8efk). Matt: Eufy RoboVac35c Wi-Fi Robotic Vacuum (https://amzn.to/35aVZUL). Cricket Explainer (https://www.youtube.com/watch?v=NZGLHdcw2RM). Coté: The Good Enough Parent (https://www.goodreads.com/book/show/58644937-the-good-enough-parent). 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The Voice of Retail
Riffs on Retail with Scott Galloway: Best of Remarkable Retail #podcast

The Voice of Retail

Play Episode Listen Later Jan 10, 2022 25:34


Welcome to the The Voice of Retail , I'm your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.On this special episode I am thrilled to be sharing an excerpt from the most popular Remarkable Retail podcast of our third season, where my podcast partner & best selling author Steve Denis and I wrap up Season 3 with the inimitable, irrepressible and always provocative Scott Galloway. For those who have yet to jump on the Big Dawg train, Scott is a Professor of Marketing at NYU Stern, author of 3 best-selling books, podcast host, and the founder of Section4, where he teaches Strategy and Brand Strategy Sprints. His new TV show will debut on CNN+ later this year.In a wide-ranging interview, we get Scott's take on Twitter (and the challenges of digital marketing more broadly), the future of work and higher education, what's next for retail (including a bright future for brick & mortar) and his hot take on the prospects for digitally native vertical brands--including why "digitally native" is a distinction without much of a difference. We also learn who Scott turns to for inspiration, as well as discover our mutual love for the brand formerly known as Restoration Hardware and the word "bifurcation."Thanks for tuning into this special episode of The Voice of Retail.  If you haven't already, be sure and click subscribe on your favourite podcast platform so new episodes will land automatically twice a week, and check out my other retail industry media properties; the Remarkable Retail podcast, the Conversations with CommerceNext podcast, and the Food Professor podcast.  Last but not least, if you are into Barbeque, check out my all new YouTube barbecue show, Last Request Barbeque, with new episodes each and every week!I'm your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you're looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!  Have a safe week everyone! LinksThe Prof G PodPivot with Kara Swisher Scott's BooksSection 4No Mercy/No Malice Newsletters Scott GallowayScott is the Founder of L2 and a Clinical Professor at the NYU Stern School of Business where he teaches brand strategy and digital marketing. In 2012, Professor Galloway was named “One of the World's 50 Best Business School Professors” by Poets & Quants. He is also the founder of Red Envelope and Prophet Brand Strategy. Scott was elected to the World Economic Forum's Global Leaders of Tomorrow and has served on the boards of directors of Eddie Bauer (Nasdaq: EBHI), The New York Times Company (NYSE: NYT), Gateway Computer, and UC Berkeley's Haas School of Business. Scott co-hosts the Pivot podcast with Kara Swisher. He received a B.A. from UCLA and an M.B.A. from UC Berkeley. Steve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel!

Remarkable Retail
Season Finale with Special Guest Scott Galloway

Remarkable Retail

Play Episode Listen Later Dec 21, 2021 35:59


We wrap up Season 3 with the inimitable, irrepressible and always provocative Scott Galloway. For those who have yet to jump on the Big Dawg train, Scott is a Professor of Marketing at NYU Stern, author of 3 best-selling books, podcast host, and the founder of Section4, where he teaches Strategy and Brand Strategy Sprints. His new TV show will debut on CNN+ next year.In a wide-ranging interview, we get Scott's take on Twitter (and the challenges of digital marketing more broadly), the future of work and higher education, what's next for retail (including a bright future for brick & mortar) and his hot take on the prospects for digitally native vertical brands--including why "digitally native" is a distinction without much of a difference. We also learn who Scott turns to for inspiration, as well as discover our mutual love for the brand formerly known as Restoration Hardware and the word "bifurcation." But we kick-off with a quick recap of the week's biggest retail news, including our take-aways from the latest monthly sales reports from the US Department of Commerce, Lululemon looking into the Mirror and seeing a fair amount of ugly, and Nike's leap into the Metaverse with its acquisition of RTFKT. Note: This is the final episode of Season 3. We will return with Season 4 in mid-January with special guest Dave Kimball, CEO of Ulta.LinksThe Prof G PodPivot with Kara Swisher Scott's BooksSection 4No Mercy/No Malice Newsletters Scott GallowayScott is the Founder of L2 and a Clinical Professor at the NYU Stern School of Business where he teaches brand strategy and digital marketing. In 2012, Professor Galloway was named “One of the World's 50 Best Business School Professors” by Poets & Quants. He is also the founder of Red Envelope and Prophet Brand Strategy. Scott was elected to the World Economic Forum's Global Leaders of Tomorrow and has served on the boards of directors of Eddie Bauer (Nasdaq: EBHI), The New York Times Company (NYSE: NYT), Gateway Computer, and UC Berkeley's Haas School of Business. Scott co-hosts the Pivot podcast with Kara Swisher. He received a B.A. from UCLA and an M.B.A. from UC Berkeley. Steve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel!

The Daily Stoic
Scott Galloway on the Rarity of Restraint and Being Authentic | If You're Not Seeking Out Challenges, You're Betraying Yourself

The Daily Stoic

Play Episode Listen Later Dec 15, 2021 64:41


Ryan reads today's daily meditation and talks to professor and bestselling author Scott Galloway about the importance of being authentic and voicing genuine emotions, why living a great life is better than getting revenge, the immense mental and physical value that comes from endurance training, and more.Scott Galloway is a Professor of Marketing at NYU Stern School of Business where he teaches Brand Strategy and Digital Marketing. Professor Galloway has served on the board of directors of Eddie Bauer, The New York Times Company, Gateway Computer, and Berkeley's Haas School of Business. He is the author of several books including Post Corona: From Crisis to Opportunity and The Four: The Hidden DNA of Amazon, Apple, Facebook, and Google. → We hope you join us in the 2022 New Year New You Challenge. It's 3 weeks of actionable challenges, presented in an email per day, built around the best, most timeless wisdom in Stoic philosophy. It's 3 weeks that will reorient your relationship with time and space and make 2022 your best year yet. Just go to https://dailystoic.com/challenge to sign up before sign ups end on January 1st!GiveWell is the best site for figuring out how and where to donate your money to have the greatest impact. If you've never donated to GiveWell's recommended charities before, you can have your donation matched up to $250 before the end of the year or as long as matching funds last. Just go to GiveWell.org and pick podcast and enter DAILY STOIC at checkout.SimpliSafe has everything you need to make your home safe. This week, our friends at SimpliSafe are giving Daily Stoic listeners early access to all their Holiday deals—40% off their award-winning home security. Take advantage of SimpliSafe's these deals and get 40% off your new home security system by visiting simplisafe.com/stoic.Uprising Food have cracked the code on healthy bread. Only 2 net carbs per serving, 6 grams of protein and 9 grams of fiber. They cover paleo, to clean keto, to simple low carb, to high fiber, to dairy free to grain free lifestyle. Uprising Food is offering our listeners ten dollars off the starter bundle. that includes two superfood cubes and four pack of freedom chips to try! go to uprisingfood.com/stoic and the discount will be automatically applied at checkout. Ladder makes the process of getting life insurance quick and easy. To apply, you only need a phone or laptop and a few minutes of time. Ladder's algorithms work quickly and you'll find out almost immediately if you're approved. Go to ladderlife.com /stoic to see if you're instantly approved today.Sign up for the Daily Stoic email: https://DailyStoic.com/dailyemailCheck out the Daily Stoic Store for Stoic inspired products, signed books, and more.Follow us: Instagram, Twitter, YouTube, TikTok, FacebookFollow Scott Galloway: Homepage, Twitter, Instagram, FacebookSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Crossover with Dr. Rick Komotar
Scott Galloway - Post Corona: From Crisis to Opportunity

The Crossover with Dr. Rick Komotar

Play Episode Listen Later Dec 14, 2021 37:29


Scott Galloway is a Professor of Marketing at NYU Stern School of Business where he teaches Brand Strategy and Digital Marketing to second-year MBA students and is the author of the Digital IQ Index ®, a global ranking of prestige brands' digital competence. In 2012, Professor Galloway was named "One of the World's 50 Best Business School Professors" (Poets & Quants). Professor Galloway is also the founder of several firms including: L2, subscription business intelligence firm serving prestige brands; Red Envelope, an e-commerce firm (2007, $100mm revs.); and Prophet, a global brand strategy consultancy with 250+ professionals.Professor Galloway was elected to the World Economic Forum's "Global Leaders of Tomorrow," which recognizes 100 individuals under the age of 40 "whose accomplishments have had impact on a global level." Professor Galloway has served on the board of directors of Eddie Bauer (Nasdaq: EBHI), The New York Times Company (NYSE: NYT), Gateway Computer, and Berkeley's Haas School of Business. He received a BA from UCLA and an MBA from UC Berkeley.

Grand Theft Life
#109 - Steph Curry Joins Tom Brady as a Shareholder in FTX Crypto Exchange, Prof G Millennial Investment Strategy & Business Lessons from Wyndham's Select Service Model.

Grand Theft Life

Play Episode Listen Later Sep 8, 2021 44:46


Listen now | In this week's episode of Reformed Millennials, Broc and Joel discuss 2 general millennial Investment strategies #1 - Professor Galloway shared his advice for 25 year olds, what to look for to find assymetric outcomes and the anecdote that selling half on a double and freerolling the rest is actually a bad idea - and #2 - how the trend of making increasingly more risky decisions to "catch up" to where you believe you should be in life plays out in end. Of course at the end we'll also share some more specific examples of companies and trends that could fit in those buckets including Nintendo, Netflix and Wyndham hotels. Get on the email list at www.reformedmillennials.com

THE Sales Japan Series by Dale Carnegie Training Tokyo, Japan
247: Four Client Focus Areas For Salespeople

THE Sales Japan Series by Dale Carnegie Training Tokyo, Japan

Play Episode Listen Later Jul 20, 2021 10:38


I was studying an online learning programme from Professor Scott Galloway, where he talked about Appealing To Human Instincts.  His take was from the strategy angle, but I realised that this same framework would be useful for sales too.  In sales we do our best to engage the client.  We try to develop sophisticated questions to help us unearth the stated and unstated needs of the buyer.  Professor Galloway's pedagogical construct can give us another perspective on buyer dynamics.   The first Human Instinct nominated was the brain.  This is our logos, our rational, logical, analytical mode.  What are the unanswered questions and key internal conversations occupying the minds of our buyers.  If we can meet the buyer in their thought process, then we are more likely to be able to understand their needs and then be in a position to meet those needs.    We know that some buyers will be analytical types, for whom three decimal places is unremarkable when considering data.  Often though salespeople are big picture. Macro types who shun this level of detail because they feel it is boring.  They love the sale and abhor the paperwork which goes along with it.  I had two insurance salesmen in my home trying to get me to buy various policies.  What astounded me was they were middle aged, well experienced gentlemen and yet they couldn't fill out the paperwork correctly, so we had to do it again.  They loved the conversation with me but not the conversation with the fine print in the contract.   The next instinct was the heart.  Our emotions are there for all to see, if the right stimulation is provided. We laugh, cry, get angry, become determined and give up, based around our emotional configuration at any point in the day.  Salespeople walk into a mine field of buyer emotions, with no way of knowing which particular configuration we have bumped into today.  Our job is to gauge as quickly as possible where the buyer is emotionally and how they prefer to communicate at that moment.  We know our tempers once frayed, tend to trigger a supreme impatience with everything.  Woe be tied a salesperson who cannot “kuki wo yomu” or read the air, as we say in Japanese, to understand this client needs another visit on a better day for them.   Instinct number three was the gut.  This reminded me of Maslow's hierarchy of needs where survival was at the bottom and became the prism through which information and ideas were judged.  Company buyers are always bound firmly by risk reduction, budget stringencies, cash flow imperatives and fears for the future.  Everyone loves a bargain except salespeople, especially those salespeople who have commissions attached to the sale price.  Value is the only antidote for this price discount swamp fever infecting buyers.  Babbling on about features won't cut it.  Yet amazingly this is the step where many salespeople check out.  They never even attempt to consider scaling the summit. We had better migrate up the value scale and talk about the application of the benefits.   We need to lock in the evidence where this has worked magnificently somewhere else, for this buyer to feel safe that there are precedents.   The fourth instinct was sex appeal.  Buyers want to attract attention to themselves as capable, highly promotable, sexy beasts attracting a lot of favourable accord.  Our role is to make them look like heroes, legends, masters of the universe.  They want to elevate their worth, status and value within the organisation.  “Look at me, I am clever” they want to say. We become their instrument to promote that message by giving them our product or service, which becomes a game changer inside the client company.   Salespeople have to be master jugglers, elevating many balls in the air at the same time.  We need to see our buyers in a holistic manner, to fully appreciate the tack we need to take buyer by buyer, because they are all different.  This takes a change in the sales mindset because most salespeople are focused on themselves, their commission, their Beemer upgrade and a thousand other things, which the buyer couldn't care less about.  So next time we sit down with a buyer, we need to make sure we are engaging all of their human instincts and appealing to them from many angles.     

Business Pants
Congressional BBQ: Facebook, Apple, Amazon, Google get prepped for grilling, Matt answers like a CEO

Business Pants

Play Episode Listen Later Jul 28, 2020 31:34


Congressional BBQ: Facebook, Apple, Amazon, Google get prepped for grilling, Matt answers Professor Galloway’s questions like a BOSS.

Biz Nuggets
Matt answers Professor Galloway's questions like a BOSS

Biz Nuggets

Play Episode Listen Later Jul 28, 2020 10:24


Matt answers Professor Galloway's questions like a BOSS

professor boss like a boss professor galloway
Retire With Purpose: The Retirement Podcast
142: Happiness & the Gorilla - Weekend Reading

Retire With Purpose: The Retirement Podcast

Play Episode Listen Later Jul 3, 2020 23:08


This week's retirement reading is from Professor Galloway, titled Happiness and the Gorilla. Listen in as Casey Weade breaks down the article and shares what he thinks! Today's episode can also be accessed by visiting RetireWithPurpose.com/142    Show Notes: RetireWithPurpose.com/142 Rate & Review the Podcast: RetireWithPurpose.com/review Sign Up to Casey's Weekend Reading Email! Sifting through the copious amount of conflicting financial advice and retirement information can be daunting - but it doesn't have to be! Each week, Casey makes it super easy. He hand-picks 4 of the most important articles you need to read, that are beneficial to you whether you're at, near or in retirement! If you want

Biz Nuggets
Twitter's Jack Dorsey might be the only adult in the social media room?

Biz Nuggets

Play Episode Listen Later May 27, 2020 6:41


Trump threatens... on Twitter... to shut down... Twitter? Turns out Jack Dorsey may be the only adult in the social media room, which is too bad since Professor Galloway and Elliot Management seem to hate Africa so much that Dorsey may not last long...

Business Pants
Twitter's Jack Dorsey is the only adult in the social media room? Plus, Palantir gripes, Amazon gaslights, and SpaceX escapes!

Business Pants

Play Episode Listen Later May 27, 2020 19:30


Trump threatens... on Twitter... to shut down... Twitter? Turns out Jack Dorsey may be the only adult in the social media room, which is too bad since Professor Galloway and Elliot Management seem to hate Africa so much that Dorsey may not last long... Also, Palantir threatens to leave because of a monoculture who's criticisms it agrees with! Amazon gaslights with a pay-for-news advertisement! Facebook's actively cool with divisiveness! And SpaceX takes a leap toward a potential future with $700 quintillion in gold!

Retirement Starts Today Radio
Economic Effects of the Coronavirus, Ep #141

Retirement Starts Today Radio

Play Episode Listen Later May 25, 2020 16:38


Thanks for participating in the office hours that we’ve held for the past several weeks. Due to that question and answer period, we have exhausted all of our listener questions. But don’t worry we have some interesting articles to discuss on today’s episode. Listen in to learn more about the CARES Act, the lack of inflation, market positions from the big, and why so many people plan to return to work after being laid off.  Outline of This Episode [2:42] Financial planning opportunities within the CARES Act [5:02] Taking a coronavirus distribution [8:10] What’s up with inflation? [10:55] The outsized position of FAANG stocks [13:22] 80% of workers think they will return to their previous jobs Financial planning opportunities within the CARES Act The CARES Act was recently passed to provide more options to those affected by the COVID situation. This landmark legislation presents savvy with a few financial planning opportunities. The CARES Act has allowed for money saved in employer-sponsored retirement plans to become more readily available. Up to $100,000 can be moved to a less restrictive plan. Another opportunity is if you have already taken your yearly RMD. If you have done so, you have the opportunity to return the money to the account and let it keep growing tax-deferred.  Be careful when taking a coronavirus distribution One more benefit from the CARES Act is that if you are under 59 ½ and you take income from a distribution over 3 years without the 10% IRS penalty. This was written into the law to help people economically that have been affected by Coronavirus in some way. If you feel that you qualify to take money out of your IRA it is important to make sure that you only take the amount that you need so that you don’t end up with a hefty tax bill at the end of the year.  Where’s the inflation? When the government pumps trillions of dollars into the economy all of the economic textbooks say that there should be inflation. But nothing much is happening. Travel and apparel fell 0.4%, gas dropped 20%, and food costs went up 2.6%. While these numbers are interesting, what do they mean for the average investor? We can learn a lesson from this. Every time we think the market is going to zig, it zags. Remember this when you try to insulate your portfolio from a specific type of risk. There is always a different risk that you weren’t anticipating. The market will always throw you a curveball. Listen in to hear what you can plan for all kinds of risks in retirement.  80% of laid-off workers believe they will return to their old jobs soon As the country slowly begins to return to normal after the quarantine over the past couple of months many laid-off workers are optimistic. I find myself sharing their optimistic, albeit cautiously. Typically fewer than half of laid-off workers expect to return to their previous jobs but this time there is hope that things could be different. Only time will tell if this will be the case.  Resources & People Mentioned Michael Kitces article Forbes article Bloomberg article on inflation Professor Galloway article Washington Post article about laid-off workers Connect with Benjamin Brandt Get the Retire-Ready Toolkit:http://retirementstartstodayradio.com/ Follow Ben on Twitter:https://twitter.com/retiremeasap Subscribe to Retirement Starts Today on Apple Podcasts,Stitcher,TuneIn,Podbean,Player FM,iHeart, orSpotify

Progress Through Creativity
Festival Talk | The Algebra of Happiness | Scott Galloway

Progress Through Creativity

Play Episode Listen Later May 12, 2020 29:43


Scott Galloway has been an outspoken voice in business and the tech industry for many years. He also teaches at NYU, and one of the most popular classes in his Brand Strategy course is “The Algebra of Happiness”, a series of equations that attempt to distill observations regarding failures and successes in business, relationships, parenting, and health. In 2019 Scott stood on the Debussy Stage at Cannes Lions and took the audience on a white-knuckle ride through this class, melding research and data with personal experiences, Professor Galloway provides observations on a life well lived.

Retirement Starts Today Radio
How to Get a Refund for Your Cancelled Plans, Ep # 139 

Retirement Starts Today Radio

Play Episode Listen Later May 11, 2020 15:51


 One of the effects of the Coronavirus has been a number of cancelled plans. Have you had to cancel plans due to the pandemic? Today we’ll explore how to get a refund. I’ll also share a CNBC article that I use as a cautionary tale. Then we’ll look at some cosmic opportunities that may arise post-pandemic. And lastly, we’ll listen to a listener question about home mortgages in retirement. We’ve got an action-packed episode, so press play now. Outline of This Episode [1:02] Resist the urge to swing at a fat pitch [5:24] How to get a refund from your canceled plans [7:13] The cosmic opportunity post-Corona [10:00] A home mortgage question Resist the urge to swing at a fat pitch  A recent CNBC article came across my feed right before I started recording and I wanted to share it with you all as a precaution. The headline states that investors are betting that 2 of the hardest-hit sectors, airlines and energy, have hit their bottoms. ETF’s including these 2 sectors have increased in the past few weeks. I want to warn you away from betting on the large companies with household names that have taken a beating recently. Just because a company has suffered huge losses over the past few months doesn’t necessarily mean that it will eventually bounce back to its all-time highs. These may seem like huge opportunities but taking risks with your retirement money is a frightening gamble right now.  How to get a refund from your cancelled plans 59 million people have been forced to cancel their plans due to the Coronavirus pandemic. But shockingly, only ⅓ of them expect to get a 100% refund. Have you tried to get a refund from your cancelled plans? If you have and haven’t been successful try these strategies. Start by calling the merchant. But before you call to ask for a refund develop a plan. Consider whether you are looking for a full refund or if you’ll settle for a credit. You may yield better results by being willing to take a credit. If the merchant doesn’t cooperate try calling your credit card company.  The cosmic opportunity post-Corona I’m always looking for positive news coming out of the pandemic. Recently I read an article written by Professor Scott Galloway. If you haven’t heard of Professor Galloway, he is a fun follow on Twitter @ProfGalloway. His article showcases the idea that we can use this downtime that Corona has offered to invest in ourselves. By investing in ourselves and our relationships we are really investing in our future. So ask yourself how can you use this time to improve yourself? A home mortgage question To pay off the house or to retain a mortgage? That is a common question folks have as they get closer to retirement. There really is no correct answer. The answer is different for every person and it depends on your own personal goals. On the one hand, no one ever laments their paid-off house. And no mortgage means less risk. But… With interest rates being so low you could see much more growth by leaving those funds in the market. Where do you stand on this subject? Resources & People Mentioned CNBC article about investing in hard hit sectors CNBC article about canceling plans @ProfGalloway on Twitter Post-Corona, the Cosmic Opportunity on ScottGalloway.com Connect with Benjamin Brandt Get the Retire-Ready Toolkit:http://retirementstartstodayradio.com/ Follow Ben on Twitter:https://twitter.com/retiremeasap Subscribe to Retirement Starts Today on Apple Podcasts,Stitcher,TuneIn,Podbean,Player FM,iHeart, or Spotify

Chit Chat Money
Mutual Funds Masked as ETF's

Chit Chat Money

Play Episode Listen Later Jan 28, 2020 47:28


This week hosts Ryan Henderson and Brett Schafer kick off the show by discussing Professor Galloway’s 2020 predictions, and whether they agree or disagree (2:00). The Inside ETF conference was this week and there was plenty to talk about as well (8:00). For current state of fintwit Ryan and Brett discuss which stocks are in which inning 1-9 (24:00). As always, on the 2nd half of the show we have our Hot Water (33:00), FMK (38:00), and Anecdotal Evidence (39:00). --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/chit-chat-money/support

Christopher Lochhead Follow Your Different™
052 Professor Scott Galloway on the Algebra of Happiness

Christopher Lochhead Follow Your Different™

Play Episode Listen Later May 14, 2019 68:49


A powerful, researched-based look at happiness with Professor Scott Galloway from NYU. Professor Galloway is one of the most respected voices on the Internet today. He shares how the happiness curve dips in our 20s and 30s, the many "algorithms to achieving a happy life" and why “follow your passion” is the worst advice ever. The Arc of Happiness According to Professor Galloway, the arc of happiness starts off at a peak from the age of 0 to 22, when there's not a lot of responsibility to deal with. Around 25, shit finally gets real. Everything we have been told is simply not going to happen and handed to us on a silver platter. By the time we're in our late 20s and 30s, we come to grips with the fact that as a species, we are competitive. We vie for the title of most successful, and when we fail at that, disappointments come in one after the other. At 35-45 years old, we reach the bottom of the smile, where we slowly work our way up once again to a more rewarding life. “The happiest people in the world are probably the people who shouldn't be, and that is, [the] seniors.” - Professor Scott Galloway Algorithms and Equations to Happiness Through his research, Professor Galloway found about 10 or 12 algorithms and equations directly correlated to someone's happiness. A lot of factors contribute to happiness—financial, geographical and even demographic. For instance, the difference between being poor and being financially secure is enormous in terms of contribution to one's happiness. After all, money can buy you happiness up to a certain point. Where you choose to settle can also affect your chances at success and opportunities for growth, especially as a young person. “You wanna get to where the snow and the waves are great such that you have the greatest opportunity to be good at what you do.” - Professor Scott Galloway Why “Follow Your Passion” is Bad Advice We have heard it time and again. Any speaker would typically sign off with doing what you love when they themselves achieved financial success through, say, iron ore smelting. And the notion that they are actually passionate about such a thing is utter bullshit. Professor Galloway says that we are most passionate about finding what we are good at and becoming great at it. Only then can we become one step closer to happiness. “The financial and psychological and emotional accouterments that come with being great at something will make you passionate around whatever it is.” - Professor Scott Galloway To hear from Professor Galloway about the state of young men in America today and why love is ultimately the key to being happy, download and listen to the episode. Bio: Scott Galloway is a Professor of Marketing at NYU Stern School of Business where he teaches Brand Strategy and Digital Marketing to second-year MBA students. He is the author of the Digital IQ Index ®, a global ranking of prestige brands' digital competence. In 2012, Professor Galloway was named "One of the World's 50 Best Business School Professors" (Poets & Quants). Professor Galloway is also the founder of several firms including: L2, a subscription business intelligence firm serving prestige brands; Red Envelope, an e-commerce firm (2007, $100mm revs.); and Prophet, a global brand strategy consultancy with 250+ professionals Professor Galloway was elected to the World Economic Forum's "Global Leaders of Tomorrow," which recognizes 100 individuals under the age of 40 "whose accomplishments have had impact on a global level." Professor Galloway has served on the board of directors of Eddie Bauer (Nasdaq: EBHI), The New York Times Company (NYSE: NYT), Gateway Computer, and Berkeley's Haas School of Business. He received a BA from UCLA and an MBA from UC Berkeley. Links: ProfGalloway.com NYU Faculty Bio Twitter Medium TED Speaker Bio Vox Interview Penguin Random House Author Bio We hope you enjoyed Professor Scott Galloway on this episode of Follow Your Different™!

The Jason & Scot Show - E-Commerce And Retail News
EP118 - Commerce Industry News

The Jason & Scot Show - E-Commerce And Retail News

Play Episode Listen Later Feb 28, 2018 47:55


This episode catches up on the latest e-commerce news: Upcoming Industry Events Etail west 2/26 – 3/1 Palm Desert Path to Purchase Summit – March 12-14 – Chicago* IBM Think 3/19-22 Las Vegas ShopTalk 3/18-21 Las Vegas* Adobe 3/25-3/29 Las Vegas NPD Idea 5/15-17 Austin* SAP Sapphire June 5-7, Orlando IRCE, June 5-8 Chicago Shop.org, Sept 12-14, Las Vegas* * Denotes shows Scot and Jason will be attending and broadcasting from. Register for the Jason's Webinar on AI in Commerce, Thursday March 1st. Register to join Jason & Scot at the Path to Purchase Summit in Chicago March 12-14 Amazon News Amazon acquires Ring for $1.1B Funny article about clues to the selected city for Amazon HQ2 Amazon Go to expand to 6 more stores Listener Question:  What happens to Fresh when Amazon delivers from Whole Foods? Walmart News Walmart reports slower than anticipated e-commerce growth Gartner blog on Walmart Pricing Walmart new apparel brands Walmart unveils Allswell home brand of mattresses, bedding Specialty Home redesign Walmart in-store mobile app redesign Other News Target CEO Squak-box interview Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 118 of the Jason & Scot show was recorded on Tuesday, February 17th 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.   Transcript Jason: [0:25] Welcome to the Jason and Scott show this is episode 118 being recorded on Tuesday February 27th 2018 I'm your host Jason retailgeek Goldberg and as usual I'm here with your co-host Scott Wingo. Scot: [0:40] Hey Jason and welcome back Jason and Scott show listeners Jason you have a big webinar coming up this week that I think listeners would love to hear about the also it's live video so listeners will actually get to see you, that's exciting. Jason: [0:55] I know I know I feel like I do have a face for podcast so that you know is not necessarily a good thing but I'm a little disheveled right now I sort of torn apart my office to set up a little, video set up because I'm doing the webinar on artificial intelligence in Commerce, with episerver and I'm doing it on Thursday morning, and the reason we're mentioning it on the show is because the last big webinar that they did I had this author I really like and I am embarrassed to say I don't exactly know how to pronounce his name but I think it's near y'all and he wrote this great book called hooked which is a lot about, how people form habits and and he's a super interesting cognitive psychologist but he did the last webinar and I'm desperate to. Get a better attendance than him so I think I just passed him in pre-registration and you know hopefully I'll bring it home on Thursday morning for the Jason and Scott show. Scot: [1:57] Awesome we're counting on you also it's it's starting to be season here of trade shows and we have I think 3 or 4 we're going to be there together which is pretty exciting going on right now and neither of us were able to attend Izzy tail West so bummer on that one. Jason: [2:12] Yeah but shout out to everyone enjoying the good weather in Palm Springs. Scot: [2:15] Yeah yeah can't can't blame me for one down so once we're going to get together March 12th to 14th in your hometown Chicago we're going to get the path to purchase Summit, and it will be at shop talk in Las Vegas and then in PD ID in Austin March 18th to 21st, and it be the idea is May 15th to 17th so it's going. Jason: [2:37] Exactly and I'm I'm speaking at shoptaw Canton PD but I'm particularly looking forward to Pat the purchase cuz I'm just going to be in the audience heckling you. Scot: [2:45] Yeah yeah I look forward to your heckling it'll be funny usually want to do that no one realizes who you are and it's Robert so it's always good. Jason: [2:53] Even when they know who I am it's generally super awkward. Scot: [2:55] Psych episode of the office but looks stretched out and more painful. So since we're hitting the traits of circuit and we do that we do have a lot of guests lined up we're going to the Sobe we missed last week due to me I was on a little bit of a holiday so this week we're going to catch up on news and then, it'll be a little bit of a news coverage drought so we need to kind of knock this one out and of course when it comes to news it wouldn't be a Jason Scott shows without. Amazon news new your margin is there opportunity. [3:38] Big news today it's been kind of timely that what you were going to do the podcast today which is good we appreciate Amazon working this out for us then else one of their biggest Acquisitions ever they are spending a billion dollars to acquire ring. Rings cool as in October I think Rings kind of classic case study there for other option verse so the CEO the founder went on Shark Tank and was rejected by all the sharks I thought it was, terrible idea admittedly the name wasn't that good was called doorbot. They just kind of her like you know we can't see how or why anyone would use this thing so just goes to show you that sometimes when all these experts and your is reject you that you need to just kind of hang in there then they caught the eye of Richard Branson and he invested some like $38 I guess he really, saw used for the product Amazon was an investor to the Alexa fun and they raised a considerable amount of VC. [4:32] Rivers word that they were out raising Capital at kind of what's called a unicorn valuation or north of a billion dollars and Amazon has picked him up for a billion bucks. What do you think about the new station. Jason: [4:44] Yeah they I really appreciative of Amazon getting all the news in before our go on their deadline I think that's always very considerate of Jeff, number one listener thanks again, and I think it's it it seems like a checks a lot of boxes for Amazon I think Amazon his has had a major push into devices and smart home obviously they have you know this huge put on hold with the, the Alexa but you know they, they bought that camera company not long ago I mean I feel like just as a consumer product space they've been particularly interested in that space and then you add to that that this that ring could be an integral part of, giving Amazon delivery people and Home Service people access to the home like it you know it suddenly is synergistic with their supply chain and reverse Logistics Ambitions and so it seems like. It's pretty it's a pretty clever investment and you know a lot of us were talking about after the big Whole Foods acquisition, then maybe we wouldn't see another big retailer acquisition but that you know didn't necessarily mean that Amazon wasn't going to continue to be aggressive so to me this is. [5:55] Another great example of them. Trying to be in a build or own a consumer brand that has even competitive differentiation in the marketplace. Scot: [6:06] Yeah that really cons pros got let down if you can't think about the other, folks really active in the space you have apple who's really playing catch-up they just kind of came out with their smart speaker and as we discussed on the show it's, not not really clear that's going to be a big hit and it really doesn't do much more than be a speaker and then you have Google and. Google is just kind of frantically also playing catch-up they acquired Nest which gave them the thermostat and they put Dropcam into that cycle of a camera and then they have the Google Home Smart speaker. You pointed out to me that those things actually don't really work well together which is kind of funny you know it's cuz they're all it in the Google House of devices. And then you know they there was talk of Nest coming out with a ring competitor, so no now Amazon has bought the number one doorbell device Irene was working on a cool security camera which I tried the private label ish kind of Amazon home. Cameron is not very good so I'm hoping that the the new ring camera will displace that or or at least have a better offering in that category so it's going to be pretty. [7:14] I agree with you at the cut checks a bunch of boxes for Amazon so you know I get into the. Alexa ecosystem will be great it kind of helps with home automation security which is this huge area that no one's really conquered yet, then you have the delivery you know and and then another area I watch her the clothes that Amazon seems to be encroaching and more and more is home services so imagine some kind of an Amazon either. Either, Marketplace from services with like a cleaning service or Amazon actually does it themselves through employees. You know you could have all this time together and in one seamless experience so you could have it kind of. The Holy Grail experience would be you you order your groceries through you know that your Alexa wish list they are delivered to youth from at Whole Foods. And then you your do all this while you're at work and then you've authorized ring to allow access to your house to certain folks and maybe there's some. [8:11] Maybe they hold up a QR code or some kind of authorization there with the ring device that doesn't even require you to answer your phone and see who it is and they place the items in your house so it really kind of. Thinking through this user experience in connecting the dots and in a really interesting way that is so far ahead of everyone else is getting a little scary to be honest with you. Jason: [8:30] Yeah and you know when when you said I didn't immediately think of but the, you know I think it's another big Synergy for Amazon you know most of these cameras are inside your house right so inside your front door or in your new Nursery or whatever the case is that the primary ring camera is, on your porch and you know of course there's there's this huge problem in e-commerce of porch piracy where where you know bad people are are coming to people's houses and stealing their packages and that that happens frequently enough that it's a it's a major, problem for some consumers that are frayed to buy stuff and have it delivered to their home so it literally is a limiting factor for Amazon and so having a, an army of these devices that you don't have the potential did dissuade porch Pirates you know is even another synergistic thing with Amazon. Scot: [9:20] Yeah you could even do some cool stuff with a I wear a ring on her I don't have one they're telling the there's some neighborhood alert feature and so you can almost see you know if there is a. Porch pirate out there you know a I could, detected and then turn on all the ring cameras within a 3-mile radius and and you sit all the video to the police kind of a little scary there on the Privacy side but you know when you do think about these use cases is pretty interesting Amazon has all the pieces to do something like that, actually relatively easily right so think about all the AI and the face mapping and everything inside of the ghost tour, you're so they could easily apply those out rhythms to detecting hey this package was picked up by someone that's not the owner. [10:01] So it's really interesting to think about all these Lego blocks that they're putting together and all the internet use cases to have. Jason: [10:07] Absolutely. Scot: [10:09] Another kind of kind of more on the Whimsical side hq2 search 220 cities, I'm in is really funny that they kind of went into an in da mood where you know they kind of had this huge hoopla about what's going on in and now all these folks hurt the states there negotiating with her under NDA sermons trying to read the tea leaves and. You know I think some of the funnier ones that you noticed conspiracy theories I guess I would call them that are out there. [10:37] There's one that says that Amazon gave a clue that they're going to Austin and if you remember that Super Bowl spot that you and I both kind of thought really won the Super Bowl you know. It kicks off with the lady asking Alexa what the weather is in Austin so a lot of people have kind of tied into that as a clue and then there's a couple other kind of you know Easter eggs in there that there, Canyon to sellers country music that plays in the in the thing this little bit of a stretch but evidently. Austin is has an affinity with peacocks and at the end Anthony Hopkins is sitting there feeding that peacock so I don't people have kind of used the Super Bowl ad is kind of saying is Amazon sending us a subtle clue. Jason: [11:18] Yeah most of those a lot of people are from Austin for the record but yeah. Scot: [11:26] And then another one I saw it was funny is a lot of people were kind of saying oh they're going to. Los Angeles and what would happen is actually a local reporter here they're able to file an information act kind of thing and they got. At least a cover letter for for how the proposal was sent from of a city in North Carolina and it called it project golden. [11:50] And so then a lot of people said they said there's more evidence was found other other reporters kind of took this q and they were able to file these freedom information act. Request get some information mostly cover letters ricewood was redacted. Okay it's called project golden that's like. The Golden State which is Los Angeles or yeah so then everyone but what happened is the person that's just kind of. Gathering Together The Proposal so their last name is golden, who played around this hq2 so even though it's in super quiet mode and in a way it's actually causing more more kind of strange things going on. Jason: [12:34] Again it's it's evilly brilliant PR and you know they they got all these municipalities to you know, drop their drawers and in demonstrate exactly you know how deep their willing to do in terms of Economic Development incentives to get Amazon there and you know whoever Amazon picks for the hq2 they know how much money is on the table from these other cities and you can imagine they're going to use all that in negotiation when there, opening fulfillment centers are other pieces of infrastructure in those cities do you have a front runner in your mind. Scot: [13:07] For the longest time I thought Austin. [13:11] Is it it for me it has a lot of the the elements are looking for so so I can think of this is Amazon's retail business from a people perspective is really well-built out, so I think hq2 is going to be maybe 5 or 10% what you and I would think of is the retail business and the rest is going to be. AWS mom so that's where you let things growing like 60% year-over-year, maybe you put some add business there but but still it's kind of different footprint than the retail business so and and in the proposal and talk about it being largely engineering, so I think it's going to be kind of these y'all hiring cloud-based engineer types so that really made me think Austin because you have three or four engineering schools right there, I'm cost of living infrastructure all those things get checked and it's close to Whole Foods which you know I think if I'd spent 14 billion dollars being near that would be. Pretty nice wind is well within the one thing that is suede me is Scott Galloway has been meeting up making a pretty. Compelling case for the DC area so three of the 20 are in the DC area Bezos just bought like. Largest residence in the DC area and it goes on the DL and then it leaks somehow. Jason: [14:24] How many owns the Washington Post to. Scot: [14:26] News Washington Post is like a toy project and you know they're if you do think about the only thing I see that could cause any kind of existential crisis for Amazon is the government. And I do think you're having the influence, being there getting some of those key virginia-maryland folks in your pocket is pretty interesting so so. I kind of see it as a race between those two Austin if it's a kind of really leaning towards talent and they don't really worry about the government thing I think Austin wins and if they're at the government thing is kind of looming large with them that I think the DC area makes a lot of sense. Jason: [15:01] Yeah no I am I tend to lead towards the DC area as well like you if you sort of think of them. In many ways like Amazon is the next Generation Walmart you know Walmart said really invest in there a lobbying in there and their government relations and, you know like the guy running the government relations program for Walmart is like Dan Bartlett who's the, with the press secretary for George Bush and you know there was a bunch of political news a couple weeks ago I had the number three person at the Department of Justice resigned and she resigned to take a VP job at Walmart so I Walmart building these, this table is like really credible, Washington folks and if that's important to Walmart like you know odds are it it already is or should be important to Amazon and sew in, the proximity make some sense when they are just from the odds perspective you got you got three sites so that seems logical the one thing that. [15:56] Makes me a little dubious of Professor Galloway's. [16:02] Evaluation is he also throws in New York is the front-runner and is why Jake is because everyone wants to live in New York and I kind of called him out on Twitter he he. Took the high road and then respond that only people that live in New York want to live in New York that's a little it's a little bit of a reality bubble that New Yorkers have. Scot: [16:20] Yeah yeah and you know Newark is on there that's like an no way they. Jason: [16:25] Hey that seems like a non-starter to me. Scot: [16:27] Yeah yeah you just can't get text out and some of the things that I have and then you saw some interesting news around the go store. Jason: [16:35] Yeah I think Jason Del Rey broke this on recode but it appears that they're getting ready to scale that out and open six more of those. Stores in Time Turner member but I think they they even identified or speculated some of the the potential for sites was. Austin one of them if I'm remembering right. Scot: [16:59] Yeah I think that carved out another couple already in the Seattle area at which makes sense that's what they did at the bookstore stay I think they open to in Seattle and then they went like San Diego Chicago New York kind of thing. Jason: [17:10] Yeah if you're really going to Market and try to you know Drive traffic to it it it it's much my door to open multiple sites in the same city because then you can buy. Geographic marketing Vehicles like newspaper ads and radio ads in television ads you know opening one store each in a bunch of different cities is much more expensive for traffic generation. Scot: [17:29] Coon and since this is kind of a clever Segway into the grocery last week in our reader question or listener question segment we did run out of time for one of the ones that came in to Twitter and it was from long-term listener Michelle Grant, and she asked do you think Amazon will close fresh and Charlie what do you think about the moose and so I think what she's referencing there is so Amazon did do a little bit of a layoff a couple hundred folks and I think it was the fresh team you know cuz now Amazon essentially has there's a lot of irons in the fire when it comes to a grocery store they have Prime now, they have even like the what is it Warehouse or the the big box thing they have fresh which was the, jewelry that have go and and the Nets Go curbside thing so it had it in and of course at Whole Foods and now they're doing, same day delivery they're on their own how do you reconcile all those things. Jason: [18:28] So I do think fresh as a standalone fulfillment center, model probably does go waste of you if you think about it like. Amazon Fulfillment centers that they generally ship products from them or do One Day deliveries with their Flex drivers from, they've got these Prime now for filament centers which have a much smaller SKU assortment but you know really optimized for that one and two hour delivery, in the fresh cities they have a separate fulfillment center that has a lot more cold storage and accommodations for perishable in the drivers, deliver out of the limited assortment of the fresh profillment Center which was different than the prime now fulfillment center which is different than a, fulfillment center and now they're announcing that they're going to start delivering inventory straight from Whole Food stores and so what I think is going to happen is that that fresh. Fulfillment center as a standalone entity goes away most of the volume for delivering perishables in groceries is going to come from the, the Whole Foods store the Whole Food store. She has a much larger assortment then then fresh did, and I do think Amazon's continuing to build out there, fulfillment center capabilities for cold and Frozen so you know we wouldn't be surprised if they have cold capabilities, in Prime now fulfillment centers and they continue to fulfill some some. [19:59] Cold items from Prime now but I would imagine that those are mainly items that are synergistic with other, other types of products that people buy from Prime now so maybe you need some like, cables in an emergency router for your office and you can also buy you know a case of soda or water you know it wouldn't surprise me if they had those kind of skews in Prime now that you know if you're going to order bananas and milk, that's more likely going to get fulfilled from a Whole Foods rather than a standalone fresh Depot. Scot: [20:30] On the show you guys talk about curbside wins delivery. Is kind of tougher and probably doesn't win sounds like you just going to reconcile that all down two more like delivery dude do you think Amazon does continue with that curbside I think it's called Amazon go pick up or something. Jason: [20:50] Amazon Fresh curbside is it fresh pick up Amazon Fresh pick up, yeah so there are these two first pick up locations in Seattle I continue to strongly believe, that the majority of digital grocery shopping is going to be pick up right so you're going to order your digital groceries from Walmart or Kroger. Or Amazon and you are going to drive to that store. A surrogate location for that store at a convenient time and have someone to load your groceries in your trunk and that's. The economics of that are just infinitely more favorable than the economics of delivering a fresh and we can get in the all the reasons why we just explore delivering perishables are much uglier than the economics for delivering. [21:41] White goods in general merchandise there are niches we're home delivery of fresh make sense and you know rich people in New York and Chicago and California you know where are certainly going to take advantage of that and you know I think. All of Amazon's offerings at the moment with the exception of those two locations are home delivery in so you know I was kind of answering the Fulfillment question through that lens but I also think I'll be utterly shocked if. After Amazon turns does Whole Foods into home delivery venues they don't also offer a curbside pickup option. For pickup at Whole Foods and what's going to be super interesting to me when they do that is, what and if the pricing difference is between having his groceries delivered and picking them up at the store because at the moment the deliveries free as long as you you know trigger certain thresholds. And you know but the the cost for delivery are much higher than the curbside pickup cost so it seems like. You know there's there's going to be a strong argument for there being some price savings if you're willing to pick him up. Scot: [22:50] Prequel show thanks for the question sorry we couldn't get it to it last episode of a glad we were able to pick it up kind of rolled up inside of this Amazon Go News, I'm just wondering I don't think I wanted to pick your brain on the big news kind of over the last week or so was Walmart really miss their e-commerce growth goals for Q4, I am so I think they came in at a paltry 23% which is kind of fun, because that's not too shabby but you know why she was expecting 50% which is a Dunham Park orders and then it there analyst day which we talked about on the show, they're kind of being in their chest and saying hey in 2018 we're going to get this thing cranked up to 60% of the result of that. Stock have been on quite an upswing since the jet acquisition and a lot of this good e-commerce news and it had a single worst day in history, I'm from up with a percentage in a point bases so that did not go over well with the street then, are there is a flurry of Articles you know is Lori on his way out what's going on what what's your take on what happened there. Jason: [23:58] Yeah so I mean just a brief moment of silence for all that that value that was lost when they announced that they're e-commerce crew at 23% when they're, Industries only growing at 16% and oh by the way, traffic in our stores was up in our stores grew by 3.2% which our store volume is way higher than the, the unlined volume and way more profitable so they actually like reported really good financial news with this this one miss about what, you know economically is kind of a relevant portion of their business and they they got cream for it but of course. You and I are listeners know that that that you know in the long run that that winning e-commerce is is Paramount and so I do think it's fair that investors are. I really nervous about that that Miss. So that being said it's interesting cuz you know Walmart had these three phenomenal quarters where they went 63% growth 60% gross 50% growth, and you know when they are doing those two were a bunch of Acquisitions and everyone's like oh the Acquisitions really paid off. And Walmart really pushed back on that and said no no no the bulk of this growth is organic. You know the boat Boca this girl isn't jet or bonobos or ModCloth are you almost out of those those things and so now year later when they kind of lapped those acquisitions. And the girl that is way down you know people are speculating it's because the the Acquisitions are now. [25:30] You. They've been in there for a year and said the cops are against. Against the business Windows Acquisitions and so that hurt them you know Walmart came out and said that they had some Logistics misses and you know that that holiday really had a different mix and that caused them. Tamisium shipments of missing opportunities but what I haven't seen talked about a lot which to me is really the hidden story of both Walmarts growth and Walmart's Miss. Is the last topic we just talked about which is grocery so what what listeners need to remember. Walmart is first and foremost a grocery store I think between 50 and 60% of the revenue is grocery. And you know a year ago they started rapidly rolling out buy online pickup turn side grocery. Two individual Walmart stores and so about a year ago they announced they had their thousand. Grocery pickup store and you know my contention is a huge part of that e-commerce growth is they went from zero groceries to you know some grocery store sales in a thousand stores. And so now they've lap those thousand stores those those thousand stores are in the comps. Answer now the growth you know doesn't look as spectacular unless you open. Another thousand stores which Walmart actually announced they were going to do, and conspicuously absent in this in these latest announcements was any indication of whether they they hit their goal or didn't hit their goal or they were behind and I really think some of the young to be interested to hear some of the. [27:03] The stock analyst you know you know if if they asked us questions and if they got good answers cuz to me. [27:11] We really need to be thinking about these these e-commerce grocery stores a little bit different than pure e-commerce when when Amazon as a product of their e-commerce catalog it's available in all 50 states simultaneously. The grocery is a store by store basis so you almost need a same-store sales number for e-commerce to really see the true growth. In an Eakin e-commerce Grocery and so I like that that maybe evolution of the retail financial reporting that we we start to see. [27:45] One other thing that caught my eye related to that mess is there was funny to me probably not funny to Walmart. A Blog on gardeners website from a guy Bob head to who's one of the good retail Analyst at Gardner and he was talking about how he seen some substantial price fluctuations at Walmart. In a centrally he tells the story about how I-44 research she tried to get his family to buy all there. Their stuff online from Walmart they were they are Walmart shoppers apparently but he tried to get his wife to use walmart.com and she diligently tried and they actually failed because. [28:23] Walmart online pricing was so much higher than their in-store pricing and so you know Bob speculation is. That you know part up part of this mess is that they have this disparity pricing strategy between e-commerce and in-store, and you know that he seen the shift more recently took two closer to Universal pricing and he thinks that might be something at Walmart suggesting. In response to some of their they're softer e-commerce growth. In that that is potentially interesting there is this you know huge urine everyday low price retail or it's it's part of your. [29:04] All brand proposition knew you'd expect to see the lowest price everywhere and if prices are higher online like you know. [29:11] You can understand why that would alienate the core Walmart Shopper and so that that to me is a interesting part of the story that we haven't heard a lot of Anna's talk about is. Is the pricing part because we have separately seen Walmart make some announcements. That you know I kind of funny announcements to hear a retailer make which is. They're shifting focus of their online inventory to be more profitable and they're actually asking cpgs to make. More expensive bundles and more expensive products for them so they can get the AO Vivo online up to get profitability up and the sort of. You know implication and all of this is, hey we're getting tonight's e-commerce growth e-commerce is going to be meaningful for Walmart but one thing that sucks about it is the economics and you know now Walmart's you know trying to shift to be more more profitable online and so you know when you talk about this growth. You know is it is it profitable growth in his part of the the softness and Walmart's growth because they have shifted. They are trying to shift the next to be more profitable online. You know what I don't know but those are going to be the interesting things to follow. Scot: [30:18] Any other Walmart new phone cover. Jason: [30:24] The couple other interesting things they they they have announced some new brands. So they watch a bunch of new apparel Brands and I think they officially I think we're might have already been out but I think they officially announced them today as well I'm so again props to them for getting on our data Toro schedule but cities are Brands like time and true, Tara and Sky nation and I think I'm one call George, and you know for those that are intimately familiar with Walmart's apparel they've they've had private label apparel for a long time like that you know. [30:58] It doesn't have a particular good reputation for style or quality and yet I think it's a pretty big seller into these new these new brands are. Like we were singing The Marketplace the seems like there's a much bigger effort for them to be real brands that are distinct and not simply private label. And so I think like the shift is yours going to see retailers talk about not their private label but they're owned Brands and so I think Walmart would say the only boats and ModCloth are owned Brands and now time in Fruit owned Branford. For Walmart so it's going to be interesting to see if they're able to kind of move up market and get a better reputation in a peril. You know apparel and everyday will prices haven't historically. You know I've been two things you think I'd together so so I think that's working against them a little bit but they also announced a private label for mattresses that seems like it's directly competing with a Casper's of the world in that that brand is called them. All is well I believe. [32:00] And I think some of the new brands are interesting they also announced a couple of redesign so earlier this month they they did a pretty substantial redesign to their mobile app. And what they did is they put a much more robust what I call in store mode they I think they call it the store system. And so this is the notion that if you have the Walmart app and you run it in your house you get one experience but if you happen to be standing in a Walmart store and you open the Walmart app. You get a very different experience that's tailored to the kinds of things you like to do if you're in the store so when you do a search it. What does the search against that stores local inventory they have maps in the app now for all the stores and they help you find products they connect you with the local customer service and the local service offerings like Walmart pay, and MoneyGrams and all those sorts of things in the in the store and said they're they're making the the in-store experience on the mobile app much more robust which is interesting and then. [32:55] They the automatically redesign the home section and they made it you know much richer and content and you know they have some some new shopping utilities like. Shop for furniture by style for example and things that you know who's more likely Walmart was a pretty straight catalog site so adding this kind of, editorial element to their site was interesting and then they have teased that in the coming months we should expect to see a pretty substantial redesign of the whole walmart.com so I'm, I'm always super interested to follow big retailers when they do design refreshes and and see what some of the new thinking might be there. Scot: [33:32] Yeah when I saw the all's well so an ounce of the witches the mattress and maybe think they probably went and tried to acquire Casper purple there's like six of these things now I can't keep them all straight Lisa, are there several others, and they probably didn't like the prices and then you know that it does seem like they're dime a dozen now so I think they're all coming out of a similar kind of a design studio and tractor in China somewhere and they just kind of said let's just do this ourselves I'm almost in surprise that Amazon hasn't done one hour or maybe Amazon hasn't really realized it. Jason: [34:05] No it wouldn't shock me if we see that in the near future. Scot: [34:08] Quick one. Since we just talked about Casper I did notice they opened a store in New York City which is continue that Trend we talked a lot about on the show with these. Digital native Brands getting a certain scale and then having to open stores are I guess they're more showroom me so the mattress you could understand that we're. You're the only so many people they're going to. Trust in store trial and then home trial in the return policy and it is I've enjoyed seeing them in Target stores and I know you care so much about them and, it is nice to have at least get to see one feel it I lay down on it and see what it's like before you take that did to me it's more the time risk of you know. That's another thing I have to ship it back and all that so that was interesting. Jason: [34:52] Yeah absolutely Anna and as we talked about on the show number times I, brick and mortar stores are a great marketing vehicle for online sales and unlike a lot of other marketing Vehicles which are pure expense you know the store can often pay for itself or be profitable and drive a bunch of traffic. E-commerce business so you know, opening showrooms particularly in high traffic areas like New York City you can make make a lot of sense for bran. Scot: [35:17] Couple quick hits so over on the pier Place side eBay has been pretty quiet on that position front and also in keeping with their timing today they announce who won the first positions in a while another Marketplace and it's pretty interesting so, eBay has a long history of not doing well in Japan they they had their own Japanese offering, end of the exit of Japan in 2000 they also didn't do well in China they really struggled with with Asia and general General, partnership with Yahoo auctions so if you look at the the Japanese Marketplace market today. [35:54] Dominated by rakatan Yahoo auctions in an Amazon does really well in Japan as well and so they actually just acquired a startup called the starts called juices. And the name of the marketplace I don't know how to say it so I'll spell it is qoo. And then one zero I would she so I think you would be cute n. JP that's pretty interesting and I saw a rumor that they paid $700 for that, so you have to kind of thinking a why would you pick 2018 after you've been out of the market for 18 years. And my my reading the tea leaves on this is a really good job on kind of, cross-border trade and enabling people around the world to order from. Order from sellers across the world and then doing some interesting things with reshipping and, Google translate and just make the entire eBay catalog as much of it as possible available in areas where the extra don't have a presence so so I imagine when I read this stairs, there is demand for for you know. Probably cross-border trade product and this gives them a platform to kind of put that on where is before their Pi just doing this kind of localized and I kind of caught up it's kind of a, that's kind of a country page where you'll you'll go to eBay. JP but. The listings are all coming for the US and Europe in and they've been Google translated in that kind of thing so this will I think. [37:21] Their interest must be that they're seeing something in the date of the newest in Russia for example some of the largest countries for them where they do this and Brazil in other countries. [37:30] Another couple quick ones back to omni-channel Macy's was in the news this week because they had an awesome 4th quarter, and I hope you're sitting down Jason but they're same-store sales grew 1.4% year-over-year, so that was a no cause for celebration I think there was a Wall Street expectation that they actually have negative same-store sales for the last three years they have been contracting so it is good to see them having increased it just kind of interesting you know that. [37:57] Walmart gets the snot beating out of them for her for 23% growth and e-commerce Macy's I didn't see what they split it out but you know they grew 1.4% and it's kind of like you know, the through the woods and everything is great. So you know that that is still growing shorter there are smaller than overall retail which I believe was in the high 3% for for offline so that was interesting, what other kind of couple things. take out of that announcement they now say they have a third of their skus are with a call Exclusive which to me means more like private label or if they have work with a brand it's only available at Macy's and that seems to be doing well which is at one of the things you and I buy stale retailers to to focus on. And then they required a beauty product called bluemercury at Sephora. And I'm not an expert on this and it's evidently to doing really really well and you know it is exclusive to them and I think they're starting to really kind of. Push that pretty hard the last one I saw that was pretty interesting kind of in the financial news there's been a lot of rumors are Nordstrom's going private and looks like. Now there's there's all these rumors that that deal is getting done the stock reacted to it so and I noticed that, Jason is added them to code Commerce which will be his little kind of Sideshow that he does array shop talk he added one of the Nordstrom store that so it'll be interesting you know you can imagine. [39:25] Is there something going on that's all Jason's going to ask about so you can imagine hopefully maybe a deal will be done by late March or that you know that they're kind of have some timing setup that they can talk about it then or something maybe read too much into that but I thought that was interesting. Jason: [39:37] Yeah I know for sure because they normally don't do a ton of publicity so far I think it's Eric Nordstrom that's going to the recode dinner it'll be interesting to hear what he has to say and I I'm sure you're right that you would certainly get some questions about the, they going private I would do just just one site week Macy's so bluemercury the Cosmetics company their brand that Macy's bought in it and it's killing it luxury cosmetics in general are doing really well it's one of the fast-growing categories and so I told to and Sephora these, two Standalone Cosmetics retailers are are growing really fast like you're doing much better than then retail in general. For all of our our cosmetic Savvy wesner's I'll point out that Sephora is a retailer that carries a bunch of Brands including some private label so, they're probably not the most direct competitor with bluemercury but you know you can think of like a Revlon or L'Oreal or or those those kind of Brands is competing with blue Mercury but evidently the analyst. I have talked about bluemercury being one of the the crown jewels and one of the great assets assets that Macy's is hat. [40:46] So do you feel more more cosmetic aware now Scott. [40:54] What notes are they both carry a bunch of national Brands they both have their own stuff but the the the real Innovation here is why. Before Sephora. If you are interested in shopping for Cosmetics you probably went to a department store when you are a young girl and you became a certain age your mom probably took you to a department store to get your first cosmetics and, all the Cosmetics were shop and Shop so you had the first and foremost pick a brand with your feet so you walked to the Mac counter or you you walked to the, repair counter or whatever whatever Cosmetics you had an affinity for and you shocked by brand, and so support I had this sort of game-changing notion that like hey people don't want to stop by. Brand necessarily they want to shop I use case so I had to put all the foundations here from all the brands and let's put on the moisturizers over here from all the brands and that, that concept played really well with consumers in and Trigger 2 for on this rapid growth in Ulta is a more recent competitor that is kind of followed in in support his footsteps, and done a really good job of adding Professional Services to the store in a salon and things like that so that's now you really have the whole Cosmetics history. Scot: [42:09] Collective I was thinking we should do a deep that the boom you just did it right in the middle of news awesome the Deep dive delicious nugget inside of some e-commerce news. Jason: [42:18] Exact just wanted to establish my Qualls as knowing more about Cosmetics than any dude should know. Scot: [42:25] You die definitely bouncy. Jason: [42:27] I appreciate it so going back to omni-channel there was also a few interesting news nip it's about Target so one that caught my eye because it validated smart-aleck opinion I had, you know a couple months ago Target acquired this company called shipped and shipped as a. A third-party delivery service that would deliver purchases from a variety of stores to a consumer's home and there. [42:55] Yeah you pay an annual fee of like $99 and then you get free home delivery you know. Over some purchase threshold like 35 bucks or something so Target bought them and at the time I was like Hey that may be a good acquisition that may get Target some good capability for home delivery that they want but. They're likely to have overpaid because. Shipped was this two-sided marketplace where you know they tried to acquire customers that were customers of ship to not Target and they pay $100 to ship to be a member, and the reason that they would get a bunch of customers is that the utility those customers get as they get free home delivery from the bunch of retailers to ship Ted 2, appeal to a bunch of retailers and they had to appeal to a bunch of consumers and when one retailer buys them suddenly it's much less appealing. For for ship to work with all these other retailers in that you know it has this negative Cascade effect on the whole two-sided Marketplace model, and at the time of the announcement that I've no no no we're going to contain around another standing in entity and we're going to continue to. To try to support all those retailers so you know interesting side-note 60 days later shift is no longer delivering goods from Walmart so. [44:12] You may have paid your $99 under the belief that you could get free home delivery from Sam's Club and ship just pulled that that rug out from Target has pulled that rag out from under the ship's customers. You know which in my mind means shipped is at the end of the day going to end up being a convenience delivery tool for Target purchases which. [44:30] Maybe super useful but it's it's a different model than the original ship model so I found that you know interesting or self validating made me feel good about myself. And then there was kind of an interesting interview that we saw with Brian Cornell the CEO of Target I think he was on Squawk Box and you know who's making the point about. [44:52] The value of Target stores and how you know they're very successfully shipping from stores and they're making major investment and remodeling stores and how how important stores are Little Mix, all stuff that I wholeheartedly agree with that I'm glad to see Target doing and if it's I think that the Marquee quote out of this whole thing you know the kind of got the headline was. Brian Cornell says e-commerce is in everything most us Dale Sale still happen in stores. And I have to be honest I don't love quotes like that because in my mind you know half of all Target sales are digitally influenced. And you know dis deciding that a sale is a store sale or an online sale at this point is kind of silly that 70% of all their online orders they ship from the stores and now they have this ship thing to deliver from. From the stores like you know I don't think Brian should be talking about his e-commerce sales versus Is Us sales and the my sort of. Smart aleck metaphor is it's like the old retail Guy saying the only profitable part of our stores the POS because that's where all the sales are driven in the shells don't drive any sale so they're less valuable we should not invest in the shelves. Obviously like it doesn't matter where the sale is consummated like the whole customer experience is super important. Scot: [46:07] Feel like there's a joke in there but I didn't get it some kind of old school retail joke. Jason: [46:14] Yeah I'll put the laugh track in so people will think that everyone else got it even if you didn't. But we are up on time. Because I know we're trying to make the news episodes a bit shorter as a is an amenity to our listeners, I do a reminder when I get in to see some of you in Chicago at the path to purchase Summit Monday March 12th, Scot is going to be part of the Great track on Marketplace in Amazon selling and I I'm going to be. In the audience learning from that one and we'll be podcasting some live shots from there so. Hope to see some of you then as always love to continue the the conversation on Facebook so if you if you have any questions or comments about this episode or 100 out some of the many things. And I got wrong feel free to jump on face. And we'll keep the conversation going and as always if you loved the show we would greatly appreciate that five star review on iTune so this would be a great week. Finally jumped on the website go finder show all you have to do is type e-commerce in the iTunes where the first one they don't show up. Click on that 5-star review and we will be forever indebted to you. Scot: [47:23] Thanks for joining us everyone and also when you're on iTunes hit the Subscribe button to lock people just download each episode which is fine but his subscribe it also helps us on the rankings and we appreciate that. Jason: [47:34] Absolutely so until next time happy commercing.

Six Pixels of Separation Podcast - By Mitch Joel
SPOS #587 - Scott Galloway Rants On The Digital Age

Six Pixels of Separation Podcast - By Mitch Joel

Play Episode Listen Later Oct 8, 2017 55:50


Welcome to episode #587 of Six Pixels Of Separation - The Mirum Podcast.  Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #587 - Host: Mitch Joel. He's one of the most respected thinkers in digital media. It's mostly due to his YouTube rants... and he pulls no punches. It takes many people aback, because Scott Galloway is not your typical YouTuber. Scott is a Clinical Professor at the NYU Stern School of Business where he teaches brand strategy and digital marketing. In 2012, Professor Galloway was named "One of the World's 50 Best Business School Professors" by Poets & Quants. He is also the founder of Red Envelope and Prophet Brand Strategy. Scott was elected to the World Economic Forum's Global Leaders of Tomorrow and has served on the boards of directors of Urban Outfitters, Eddie Bauer, The New York Times Company, and UC Berkeley's Haas School of Business. I first discovered Scott's work as the Founder of L2 research (now owned by Gartner) and his incredible keynote presentations on state of the digital economy called, Winners And Losers In The Digital Age. Most recently, Scott published his first business book, The Four - The Hidden DNA of Amazon, Apple, Facebook, and Google, and it's an incredible read. Enjoy the conversation... Running time: 55:50. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here is my conversation with Scott Galloway. The Four - The Hidden DNA of Amazon, Apple, Facebook, and Google. Scott on YouTube. L2. Follow Scott on Twitter. This week's music: David Usher 'St. Lawrence River'. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #587 - Host: Mitch Joel. Tags: advertising advertising podcast amazon apple audio blog blogging brand brand strategy branding business blog business book business podcast business thinker david usher digital age digital economy digital marketing digital marketing agency digital marketing blog digital media eddie bauer facebook gartner google hass school of business itunes j walter thompson jwt l2 l2 research leadership leadership podcast management management podcast marketing marketing blog marketing podcast media mirum mirum agency mirum agency blog mirum blog mirum podcast new york times new york times company nyu nyu stern school of business poets and quants professor prophet brand strategy red envelope scott galloway social media the four twitter uc berkley urban outfitters world economic forum wpp youtube youtuber

The Jason & Scot Show - E-Commerce And Retail News
EP102 - Code Commerce, Shop.org, and News

The Jason & Scot Show - E-Commerce And Retail News

Play Episode Listen Later Oct 8, 2017 59:45


EP102 - Code Commerce, Shop.org, and News  Code Commerce Code Commerce (the first stand alone commerce event from Recode) was Sept 13 and 14 in New York City. Andy Dunn - CEO of Bonobos Laura Albert - CEO of Williams Sonoma   NBA Commissioner Adam Silver and Fanatics Executive Chairman Michael Rubin Pinterest President Tim Kendall A Tour of an Amazon Prime Now facility in New York on West 34th Shop.org  Shop.org was September 25-27 in Los Angeles, CA. Marc Lore - President of Digital at Walmart Adam Grant - Author of the Originals Scott Galloway - NYC Professor, L2 Founder, and Author of "The Four" Tech Lab Amazon News Amazon looking for a second HQ location. Scot thinks Austin, Jason suggested Houston or Detroit. Amazon launched a new set of Alexa based devices Amazon renewed - Certified pre-owned products Amazon opening 6 new Fulfillment Centers in the US (and 40 in India): Oregon - Salem (8/28)  Ohio - North Randall  NY  - Staten Island (9/6) Michigan (9/14)  Oregon - Portland (9/18)  Ohio - Euclid (9/18) Alexa in BMW Kohls taking Amazon Returns Other News Walmart buys Parcel - NY same day deliveries Plated acquired by Albertsons - Meal Kits heat up Ikea acquires TaskRabbit - Help deliver and assemble Ikea products Jet launching private label "everyday essentials" line Wish $30m NBA sponsorship Holiday Forecasts - Ranging from 3.5% - 4% (Jason thinks that might be optimistic unless we get highly promotional) Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 102 of the Jason & Scot show was recorded on Wednesday October 4th, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. New beta feature - Google Automated Transcription of the show Transcript Jason: [0:25] Welcome to the Jason and Scott show this is episode 102 being recorded on Wednesday October 4th 2017 I'm your host Jason retailgeek Goldberg and as usual I'm here with your co-host of lingo. Scot: [0:39] Hey Jason and welcome back Jason Scott show listeners. [0:43] Jason fall is go time in retail and I was looking in. [0:49] You know it's going by so quickly that you and I've been so busy, we did our listener appreciation event we had indochino and it turns out we have not done e-commerce news and Analysis since early September so here in episode 102 going to be kind of a quick hit of some of the news that's come out in the last 30 days, I so kind of mid to late September that we thought. Maybe many listeners are experiencing the fall like we are where are your so heads down getting ready for that critical holiday season you'd want us to help our Steven and figure out what are the Nuggets of what has come out in the last 15 or 20 days, alright so we're going to focus on those two of the nuggets are really trip reports and on both of these. I have to admit Mia Copa to our listeners. [1:42] Epic fail really I did not make it to either these events and I plan to go to both so the first was recode and that was in New York and the second one was shop.org in Los Angeles. And I have righty of things so hurricane kind of kept me from the first one then on the second one to scheduling conflicts between you and I and in a couple of. Things on the on my other day job side kept me from going there so I am on the edge of my chair to hear from you how those two events went. Jason: [2:11] Yeah and let me first start by saying for the listeners that were participating in the pool Scott played the hurricane card at 1 minute 40 seconds end of the episode so, so can graduation to whoever one that, and yeah there's so much going on I feel like we're going to have to go faster this is probably a 20 lb in the 10 lb bag episode let's jump right into Rico door code Commerce more more technically so for listeners that don't know, recode is great publication they have a very famous show on the west coast every year called code, and more recently they've launched a series of events that were specific to Commerce and most of those events lived on top of another Commerce event so they would have a dinner and a few speakers at, a shoptalkshow or in a RAV4 when one of those sorts of events and they've all been great events, so this was their first effort to turn it into a standalone event it was a day and a half. I'm just dedicated to speakers that they lined up in New York and for a first-year show I think it was really successful they had a pretty good turnout all the logistics seem to work out pretty well and. As is usually the calling card for these coat events they were able to get some pretty impressive speakers that you know I was interested to listen to. So because your time we're not going to be able to cover all of them but. [3:42] But really quickly a guy always look forward to hearing from his Andy Dunn who's the founder of bonobos there purchased this year by Walmart so he had a good good conversation with Jason Del Rey, you know a lot of it the usual ground was covered talking about like digitally native Brands and how Belushi Andy is on those and talking about how life is living inside of Walmart and, the cultural challenges that exist there andy is a guy that. Is is very bullish on the omni-channel experience and so living inside of Walmart and having access to their stores was. He felt like nothing that was a pretty big advantage and so you know I thought like he was well worth listening to. A little later in day one we had the CEO of William Sonoma water helper. You know a great brand great CEO I was a little disappointed at in her comments at a digital show she did not come off. Super digitally-savvy if I'm being frank and it's interesting because William Sonoma is a. Traditional retailer always relied on the catalog they Embrace digital early, and Gina today more than half of their sales are online and she spent the whole time talking about how stores were a differentiator and how how important the in-store experience was. [5:13] And how you know they sold a lot of categories that they felt like people just didn't want to buy online. And I think Furniture was specifically one in wow like I absolutely think there's a huge competitive advantages to a store experience and I think it's super important to honor. The stores it it sounded like a little bit like one of the old CEOs defending their investment in stores against the onslaught of Amazon. And that just seems surprising coming from the CEO of a a retailer that's been so successful in digital I would have thought she would maybe be a little more. Maura balanced and nuanced and she just seemed to be a strong advocate for the stores. So at the end of that day one it was kind of interesting joint presentation with Adam Silver who's the NBA commissioner and. The famous calendar industry Mike Rubin who's the executive chairman of Fanatics he also happens to be one of the owners of the 76ers and. [6:17] Famously started a number of successful companies in our space including GSI. And ShopRunner and I think was even on an episode of Undercover Boss. So my group has won the most successful guys in e-commerce so it's always super interesting hear from him you know you talking about Fanatics which is made to order. Jersey's online I think that's a super interesting category because I do think. Personalization is a a big up-and-coming play in. [6:49] Digital Inn in retail I think we're to see you a lot more products personalized and you know I think there's a lot we can learn from an early player like fanatics. It was a little funny seeing the two of them on stage together. Because you know my grooming is very anti Amazon and talking about how to compete against Amazon he mentioned that that Amazon tried to do the custom jerseys for the NBA before Fanatics took it over and. Wasn't successful and an implication being that was too hard for Amazon but Fanatics was able to make it it it work at scale. [7:25] And let you know I think there's there's a lot of interesting insights there and. You know he's sitting next to the commissioner of the NBA who sang Hey Amazon the super important partner and we're going to let you buy any of the jerseys you want customized on Amazon and essentially Amazon is going to be an affiliate for a fanatic so you know, what while Michael was talking about half and addicts had a differentiated experience from Amazon Adam Silver with saying, but if you prefer Amazon or your Prime member you can you can get anything that's been at Excel straight you know that's licensed by us straight from. From the Amazon and we understand that we need to be there because their big player and the the fall under that is, you know Amazon out punches their weight as a retailer in terms of mine share with with folks like Adam Silver the NBA commissioner because you know there's there's a realization that, Amazon is the content publisher and you know one day could own, the rights to broadcast NBA games and you know already has the rights to broadcast some some NFL games now and in so you know it's an interesting Dynamic talking about like. The retailer and the content publisher and you're sitting there next to Michael Ruben who's a retailer and an NBA owner so it was kind of a. Convoluted set of of interrelated issues but but I found it fascinating. Scot: [8:45] Cool that's definitely a whirlwind tour of the did you get to stock and done much at all. Jason: [8:55] I did not I left him alone, I will say props to Jason Del Rey Athena this is the reporter at at Rica that specializes in Commerce so this is really his event he I thought he did a bunch of interviews day one but I think yours also getting kind of, unfortunately he was under the weather so I think he was a trooper and most impressively he's a huge, long-suffering Knicks van and I sort of expected him to just have a lot of mixed questions for Brad I'm sober and he totally refrain from any personal comments so so Props to, previous guests on her show Jason Delray for doing a good job even shorter updates, Tim Kendall is a present at a Pinterest was on I thought he was really smart and it was interesting like you know he talked about how he thinks, a small minority of people on the Pinterest platform want to conduct a Commerce transaction on his platform and that's fascinating because most people would talk about Pinterest having the highest buying intent of any of the social networks and he's flat out saying most people don't want to see a buy button, on Pinterest he's right you know we have shoppable pins their increasingly successful but in most cases, what customers want is to get inspiration on Pinterest and then they want to go to the e-commerce site to actually consummate the purchase and so that that was interesting, you know there for many years there's been a lot of folks out there talking about how you know. [10:26] Traditional e-commerce sites might not even exist as all the purchases move to Facebook and Google and in Pinterest and here's the president of of, the one that supposed to be most successful and he's saying hey you know that doesn't seem to be what our customers want to do, so I thought that was super interesting and then they too they move the venue to Hudson yard which is a. [10:50] A really interesting new multi-use development going up in New York that's going to put a lot of retail can I have an Amazon bookstore, and they did a bunch of on-site opportunity so you could go to her the the newest Nike Town you could visit a couple digital startups, and one of the options was to visit an Amazon Prime now for filming Center that it's in Manhattan on 34th Street. And so I'm sad to say I did not get to go on the tour it signed it booked up really quick but I did hear from a few folks that went on them, and you know the reminder is is Scott reminded me right before the show there's 45 of these Prime now facilities. I'm out there and they're they're designed to hold the smaller sort of stuff that people wanted in one day and they do the one or two hour delivery, I said it's one in Manhattan is right in the heart of Midtown is on 34th Street which of the story retail street it's across the street from the Empire State Building it's on the same. Street is the largest Macy's in the world and what a lot of people were surprised by when they walk in this facility is, there are bunch of Pickers running around pulling stuff out of bins and there was almost no automation. In that the facility at all and I and you know most of the attendees expected to see a bunch of Kiva robots or, you know at least some sort of out of me to picking system and what apparently they were told is, that at the moment like every one of these facilities is a different configuration and that it's still too early in the evolution of this concept. [12:24] For Amazon to cost-effectively Skillet with automation, and so I I just found it interesting that they already got 45 of them out there and in their world that that's not enough yet to automate it and that that, you know these things you know I have a lot of clients that have automated fulfillment centers for e-commerce that that looked a lot more advanced than apparently this Thing 2. [12:49] Did I surprise you at all. Scot: [12:50] I think even know where that. Offering isn't its life cycle it doesn't suit so Amazon always going to start some the customer works the way back and what that means is, you're okay being inefficient on the back end as long as you can still deliver a great customer experience or I would say they probably put the. The bulk of their effort like 70% or effort into the front end and the front end is getting better all the time and you can tell they're just like really iterating that super quickly for example when they close the whole food food steel that stuff was in there a day one and in that kind of thing so it does fit in with the, the Amazon DNA to to hide sometime hamsters in the background going on there. Jason: [13:35] Yeah well and sure enough you are correct so then you can barely get home from that show do a little bit of client work and then back on the plane to Los Angeles for shop.org. Scot: [13:50] Yep and so fun Jason fact you truly are the retailgeek you met your wife for the first time seven years ago was that Dallas. [14:01] Did she see you kick a I remember that one vividly because we got to go to the the Cowboys stadium in kick field goals did your wife like see you kick a field goal and say if that's the man I'm going to marry is that kind of how it went. Jason: [14:13] So partly I did go to that event with my now wife she did in fact see me kick a field goal and it's highly unlikely that that. Favorably influence her in any way and it's equally unlikely that she she at that point realize that she would one day marry me I took a little more work. Scot: [14:35] A lot more feel quotes. Jason: [14:37] Exactly yeah it is true that my right leg maybe one of my my best assets but it's still not that good. Scot: [14:46] Okay well congrats to you on seven years meeting go meeting your wife just shows you that shop.org anything can kind of happen when you're there. Jason: [14:55] Exactly I remind people you know I want talks about you know how important the networking is if he shows and you know I certainly agree with that. Scot: [15:03] Cool suicide from relationship status changes what was going on at shop.org this year. Jason: [15:10] It was an interesting year a lot of changes in, you know what what to me is that I could sort of the one of the quintessential shows in our industry, I said that she was in Los Angeles at the Los Angeles Convention Center, the show is in Las Vegas next year the shows always moved but after next year they haven't answered it's permanently going to be in Los Angeles so this is kind of the new home of the show of the Las Vegas Convention Center is is, is a great facility it's very large in the whole downtown area around the convention center that used to not. I have any amenities and you know frankly wasn't very nice and, are you leave wasn't very safe has been heavily gentrified and it was a super interesting Vibrant Community that's kind of. Popped up and in a most importantly for the professional trade show attendees amongst us there a lot of good hotels now to stay out there, so I like the venue the production values of the show where you know felt like they were like you know Franklin upgrade from past years and I suspect that you know what some of the newer shows like shoptalk out there that they can raise the bar for everyone and it felt like, like shop kind of followed suit, the Treaty of Paris interesting because the what they now down as they've taken all the content and put it in like auditoriums, all around the trade show for so the trigger for a sort of the Hub in the whole event they set up this really comfortable garden with like casual seating and free drinks in the middle of the trade show for so people could kind of loiter. [16:49] I know there's a lot of concern about like, noise pollution from from all the the content being around the trade show floor and I would say that stuff all worked out really well, if anything the convention center was so spacious that even though the the booth space was apparently a sell-out it just felt really roomy, In-N-Out on the good news that felt really comfortable on the bad news it made the show feel less busy. Because the tiles just weren't as crowded as you you might be used to from previous years, but they did have this new section on the floor that I really like it's sort of the technology Pavilion so it's a bunch of small or newer exhibitors in many cases a lot of exhibitors from other countries and instead of being extravagant boost that you had like pods in this area and so there was a lot of the the cool Innovation stuff was in that section, I think it was like an expanded version of something we saw at in a rough this year so I like to see that Trend continue, and then I did not get to catch all the content I unfortunately had a pesky client that, wanted to meet in the middle of shop.org in another city so I actually had to fly in for the last day. So I didn't get to catch all of the presenters Wednesday was a good day. The Adam Grant is a professor at NYU and wrote a great book called The Originals he's actually a. An organizational psychologist that sort of helps figure out the most successful organizational structures he gave us. [18:21] A really good presentation in the morning and you know one of the key themes that I that he talked about is. [18:30] How. [18:32] What a negative effect of the wrong people in an organization or in the wrong roll or on the wrong team can have any organization so he had to start a quote that resonated with me. It's nice that the right people on the bus but it's much more important to keep the wrong people off the bus and he was he was talking about how that's a common organizational mistake. I just liked his presentation because I really feel like. Organizational change management is one of the most important things for any any retailer or brand in surviving digital disruption. And it's kind of one that people don't think about it very much so it's interesting to see an academic that's exclusively thinking about that. [19:08] And then his the presentation right before him is a Scott Galloway who's super well-known in our industry. Professor at NYU does very funny does a lot of really. Thought-provoking controversial humorous content and so for the most part I hate him because he's generally just like a better version of me. [19:33] Funny are better-looking right more often kind of thing and he has a book that just got published yesterday. And the book is called the four and it talks a lot about the that these the sort of you know four horsemen. That are in his mind Google Facebook Amazon and Apple. And he has this notion that each of them in a sort of appeals to a particular brain part part of the body so. Google you know it appeals to the brain and is really associated with our rational self. Facebook is not associated with the heart and is associated with our emotional sale. Amazon is associated with the gotten really in a deals with our sustenance and needs and Apple has by far the best position they're associated with RR reproductive organism. And and it sort of associated with sex in so you know I think Professor Galloway like. Basically would say an is on it or apple is likely to be the most successful most profitable of the four companies as a result of of there, you know picking the right organ to go after but he had a lot of interesting, content if I have a criticism of Professor Galloway he repeats a lot of content and he's so popular that like most of his stuff is on YouTube so I, frankly if you are a close fall of hers I'm not sure of his I'm not sure you saw a ton of new stuff at. [21:06] Shop.org but if you're not super familiar with him you know I think it all is really interesting stuff that that would definitely makes you think, I have already purchased this book and I'm looking forward to reading it I got one book ahead of it in my queue. But I was glad to see him there and you know we probably should break down and have him on the show at some point even though I am kind of jealous of him. Scot: [21:31] He seems to have it in for Amazon lately like everything I read he's kind of saying they don't pay enough taxes they should be split up. [21:41] It's kind of interesting he seems to Canada if I have a an anti Amazon bias in the last like month and a half or so. Jason: [21:48] So he didn't interview with Tara Swisher on recoat a couple weeks before Amazon bought Whole Foods and he, he mentioned that Amazon could easily get in a brick-and-mortar that you know I'd be simple matter for them to buy someone like Whole Foods and so he he's gone a lot of credit for correctly predicting Amazon's acquisition of Whole Foods which I think it's Toy Fair again I fall in lot closer than most people and I I know he just makes a lot of unlikely predictions, and some of them come true and his kind of and as you get it would expect a lot of them don't come true in most of us forget about those and, you know one of the funny ones that he he sort of makes fun of himself is, about two years ago he predicted that Amazon had reached its peak and was likely to fail and that their lack of stores was a, an Achilles heel that they couldn't overcome, International in his presentations he he likes shows a graph of their stock price in the last 2 years and he started marks that point when he predicted they would fail and of course they're the. Fastest growing stock on on. The market since he predicted they would fail so I think that may make him slightly negative on Amazon but I think you know she I think his position is. [23:02] Doterra bad things for society about all four of these companies and that their you know are matters of great concern I keep you know he. He talks a lot about the. Facebook's influence on the election and that you know because Facebook to leadership is so young they probably don't fully appreciate the thread that Russia is to us I think he talks a lot about. Some of the downsides of all the power that's aggregated in Google I think you definitely likes apple the most of any of these companies and you're exactly right he's talked a lot about, the fact that you know for every dollar of Revenue Amazon generates they employ half as many people as a brick-and-mortar retailer used to so he thinks knitting at the really bad for jobs and because you know, they've been really successful in his mind it not earning a profit like he definitely believes they're very profitable company that manage their R&D to make sure that they don't, book a significant profit every year which I think he agrees is a smart play but that that's resulted in them not having to pay a lot of taxes and so it you know he shows a graph of. Amazon and Walmart over the last 10 years and Walmart is. Has paid 84 billion dollars in taxes in those 10 years in Amazon's paid 1 billion dollars in taxes and of course the market is rewarded Amazon you know with with. Vastly more market cap growth in those 10 years than it has. Walmart and I thank you rightly points out you know there's some of these Trends there they continue you know have some. Meaningful social impact so I'm looking forward to hearing more about that when I read his book but you know he definitely the guy with strong povs and and he generally has a. [24:43] A pissy way of sharing them. Scot: [24:47] Cool any so that's good any broader Trends you picked up on has this machine learning thing kind of have we gotten past that or is that still everyone's banging that drum. Jason: [24:58] Nope that is the drum, like the big train that all the presenters are talking about it both shows that you know a boy Tori got had to get stamped on every booth at shop.org is the whole deep learning cognitive Computing thing, and you know we've done a couple deep dies on that so I'm not going to rehash all that territory right now. [25:23] It is a super important Trend butt, like in my mind a lot of its importance is getting diminished by the fact that it just being treated as a throwaway buzzword by so many people in our industry for so many different purposes. Scot: [25:39] That it on shop.org. Jason: [25:41] Well the one and I did not get to see this line but I got to watch a recording so Mark of Lori did an interview Mark does not do a ton of public speaking and so that like there's a great gift for shop.org so you get, Andy done at Rico Dandy reports to Mark market reports to Doug mcmillon the CEO of Walmart. You know which I imagine has to be a funny Dynamic cuz you know Marcus is probably worth multi billion dollars between. Selling of Quincy to Amazon and selling of Jetta Walmart it was kind of the one-year anniversary of the sale and it was just it was interesting to hear his his POV on the Acquisitions he talked a lot about another, all the Acquisitions that he's made and when he's continuing to make find a kind of falling into two camps so he would say he purchased a bunch of these companies. Just for their merchandising chops and their access to product lines that Walmart didn't have access to so you by ShoeDazzle to get more shoe expertise and to get more shoe lines that the relationships with the vendors and and smart merchants, alone make that sort of an immediate Roi acquisition for Walmart and then he would talk about their acquisition of the digitally native Brands like bonobos and ModCloth, being a much longer term strategic play and, you know this this goes to a a show that I think we're going to do next week about private label an Amazon private label in particular Walmart and most big retailers have a big strategy to. [27:15] Build more important house brands that you know used to call private label but in some cases these far surpass. Private label and it seems clear that you know part of Walmart strategy to build this portfolio of valuable brands of consumer want that you can't get on Amazon is through acquisition and so you know he I think you would categorize ModCloth in Bona BOCES. The first of of presumably more Acquisitions in that space so it just kind of interesting to hear his framework for the acquisitions. Scot: [27:47] Awesome any other shop.org updates. Jason: [27:51] I think in the time we have that's probably going to have to cover it because I feel like we, you know it's been a busy just news months since we last did news and I know there's a ton of the Amazon news and some other industry news we want to jump into that. Scot: [28:09] Yeah and it wouldn't be a Jason and Scott show without. [28:27] So the first big piece of Amazon news is what is commonly referred to as hq2, so on September 7th that Amazon I just kind of randomly put out this announcement that they were accepting. Rfps for their second headquarter City and these are peas and courage cities to be. Aggressive they had to kind of till the end of October to submit their bids and and it also is very detailed. Unlisted what Amazon was looking for in a city and important things and and how to highlight your city and whatnot then that is really just dominated the the the. The new cycle for for the last 30 days so probably actually be glad when they make their announcement some kind of will tired of talking about HQ to be honest. [29:18] What it was now so I kind of felt like Austin was a good one because the biologic is Amazon. The retail business is Amazon is relatively mature and really got a core density. Both in Seattle and then the most number of employees for retail are in the phone at centers so it seems like you're going to open another headquarters level kind of operation is mostly going to be. The the newer generation Amazon things I'm sure they'll be some retail folks there but it'll be the minority let's say 10% so they're going to hire. [29:54] 8000 people maybe 800 will be kind of retail random people and then the people that are in HQ around retail tend to be buyers and and developers of the site. [30:03] So then you're left with like who else is going to be in there and where I kind of come out is the echo family the AWS family and these kinds of folks and, when you look at Amazon's R&D budget I think that ends up being a lot of Engineers so so I think you're going to let you know if I, if I kind of play that out Amazon near needs to be near an engineering Hub and. Austin's really good one we have one here in Raleigh-Durham Boston's another area and then, like that Carnegie Mellon quarter there so. The Northeast has a lot of negatives that so I don't really think it hits a lot of things they want to do there so I coulda ended up with Austin it's kind of his is where I think it is so did you give it a lot of thought to this one Jason. Jason: [30:44] A little bit like there's been a lot of interesting talk since they want us if it's a scam if they already have a location and that in that this is just a big PR stunt that. Did they ran soda. Be interesting the people speculating that all think that the the foregone conclusion is a different city so they're not unanimous in that which is funny. [31:07] Austin certainly seems like it's in the running I jumped on Twitter early on in this and you know trying to make it out of the box call Houston it just been hit by the hurricane and I I really think the whatever City wins is going to have to pay a fortune in Economic Development funds to Amazon to get them there so there's going to be, huge concessions Amazons not going to pay any, property taxes for for 20 years and whatever this headquarters is and it's it's frankly probably going to be an economically bad deal for whatever city does it, it's a little bit like bidding for the Olympics, and so it has to be a city that has a bunch of money to waste on that and I informed that criteria I think Austin might struggle to come up with a package and it occurred to me, Houston's going to get a bunch of federal money they're going to need to rebuild the whole city they have proximity to a lot of the same universities that Austin does and so I thought it could be interesting that could be a way you know a great PR move for Amazon to help, rebuild that you know the hurricane damage City and in Houston I haven't heard anyone else jump on that bandwagon so if I'm, if I'm right that'll be great but the lack of people that agree with me has me a little nervous about that prediction you know the. The sort of emotional favorite for me would be you know they really want to win the pr bad all they had to go to Detroit and Revitalize Detroit and Detroit actually does meet a bunch of there. Their criteria so it's going to be interesting to see how it all plays out like you know I don't know. Scot: [32:44] Yeah yeah I don't think Detroit has enough engineering people there so we'll see. Jason: [32:49] University of Michigan though. [32:57] So that I did see some interesting press releases about a potential new Amazon device which was a wearable they were glasses that had Amazon Alexa built into them in so that, when you first see what about glasses you think about a. Yeah heads up display and Google Glass and all that it was actually the glasses were. Convenient way to deliver the earbuds to your ear, and the idea was to have a in a persistent access to this always-on digital assistant in Alexa and so it'll it'll be interesting to. To see if that product ever meets the light of day as we record this Google just just made their big announcement for the new pixel phone and one of the accessories they announced was I said that your butt, that are specifically designed to put the Google assistant in your ear at all time so it seems like like that. Yeah I could be an interesting battle grams of you know what year based personal assistance. Scot: [34:01] Yeah and that's my big ass cuz I know, dresses listening so mr. besos the big ask I have for a new platform for Echo Alexa is wireless earbuds so I have airpods in the Syrian or face is just terrible I can never get it to play music on Spotify or anything else but Apple music. So would love for you guys to salt that for me. What it was I was excited about so it shall advise over the years I've gotten a lot of these folks that sell refurbished product and there is there's a big set of consumers that love the option to trade down to this kind of product to that has been. Retail certified that it is it is I've been. [34:44] Yukon to a process usually by the manufacturer certified that it's like new and it has a warranty, I also know this refurbished so Amazon's had kind of weird policy on this that kind of let it you do it but then they don't give you the tools as of that kind of seller to be successful and is it not really meeting the customer's kind of needs so. [35:04] They announced that a new kind of marketplace area called renewed and that that's exciting cuz I think. [35:11] That's a really big area Amazon hasn't nailed yet and it's going to be good for a lot of the larger sellers to do that. This is just kind of like super not sexy but it's really important because this is where Amazon is really kind of. Dominating your woman that's first phone is in her build out so just kind of looking at some that we haven't talked about on the show quickly and just starting kind of. Towards the end of August to August 28th announced a million-square-foot Facility in Oregon in the Salem area. And then they also at about the same time the Ohio so organized Ohio in those are about a million each and then they are doing their first fulfillment center in New York and that's going to be in Staten Island that's 855. Thousand square feet then on the 14th of September the announcements again with a million 3rd or 4th in Michigan. And then in the day it's kind of funny like a literally 20 days after they announced the second fulfillment center in Oregon they announce the third and this is going to be in Portland and it's going to be a million square feet. Something's going on in Oregon's so there's there's a lot of Amazon love in Oregon right now on their building fullness centers as fast as they can just kind of find land. And then the kind of in that Vein on the 18th they announce that yet another Ohio one this one's and Euclid so it was kind of. [36:36] Smaller is 600000 square feet which is kind of a. [36:39] Effort by Amazon Sanders and some microphone the center that must have been some function of the land I checked and it still a normal FC it's not up sortation Center or prime now or anything like that the other one is. [36:52] The Washington Wizards was kind of talking about the Indian e-commerce market and just kind of. [36:58] Dropped the Amazon now has 44th element centers in India this is priced me because I don't think they would announce a lot of new filling centers in India that I've seen this is pretty well researched I thought they had like 10 so. Does a little surprising to me. [37:14] Pretty sure the Cialis would not say that without having fat checked it six ways so I think that's a new data point that's pretty interesting that that indicates that the the level investment. Amazon's making India who sings her hundred million bucks to build out so that that kind of feels like. I was surprised 3 to 4 billion dollars there which frame signs effectively nothing but you're pretty interesting that that India is releasing stupid wrap up as well. Jason: [37:44] That is crazy I wonder is there a way to make money on the stock market I feel like tons of investors forget that Amazon is going to spend a fortune every Q, 3 opening a bunch of fulfillment centers to get ready for the holiday season and just seems like there's always that's always going to be a negative profits quarter for them as they say is they. Spend all this capex on these fulfillment centers in I might surprise by people being surprised by it. Scot: [38:09] Yeah what it does is it kind of likes all these ones that are now it's still kind of a crew and they won't hit the piano until they launch they opened is my understanding how the accounting work. Listening to your point it's like they take this really big non-cash hit the Dave I've been doing out the cash overtime and it will create this kind of you know negative accounting thing on there their typical leave it on this one of the reasons, they really like to focus on free cash flow and versus because you have cash cash is cash and accounting rules don't change the cash coming in and going out and so, when your building dis many phone as soon as you can imagine that the accounting rules really start to add up on you. Jason: [38:48] Yeah I can only imagine I maybe should have mentioned in the shop.org announcement that, that are recapped it was a surprise event that Amazon put on Indian asked a bunch of new Alexa devices and the first thing I found interesting about that was unlike Apple or Google it like, you don't announce the event several weeks in advance and build up a lot of anticipation. As far as I know Amazon didn't give anyone any morning they sent out an email in the morning saying hey we're having a press event in Seattle in 4 hours. [39:21] Which which means you know there's a bunch of reporters that now have to live in Seattle and they announced a significant refresh of the whole. Alexa line in so we mostly driving cost down so. [39:38] They took what used to be the bass Alexa and they shave $50 off of that they improve the speaker improve the Aesthetics a little bit. They they put a new product in the line at the the price of the old or Oxo that now includes a home hub so the ability to control a lot of home automation devices without a third party hub. And so what that means is. You you don't even need the Philips Hue White kit you can just buy individual bulbs and you can control them direct from your Alexa and so you know clearly one of the things Amazon that has has. Noticed is that setting up. [40:17] That configuring home automation is still too difficult and plugging in and getting interoperability between all these products is difficult so it seems like they're trying to address that problem directly and make it. Easier to unboard new products and add new products to your smart home. [40:33] So that'll be interesting and in the goofiest product that they watched in this thing is a set of buttons that are designed for family games and I think particularly designed for like a version of. Of a trivia in Jeopardy that that you can play on the Alexa where each family member has a button and you hit your particular button to buzz in and get a chance to. [40:56] To answer a question that Alexa asked so like I thought it was Goofy but I'm sure I'll order it said about them. Scot: [41:03] I'm surprised you haven't preorder this. Jason: [41:06] And I guess I forgot one important when I have pre-ordered some of the products in advance I can't even remember which ones are pre-ordered there's a new version of the echo. That has a screen on it. And this looks like it's predominantly made to work as an alarm clock so. You know it's a small form-factor device with a smaller screen than the. The Echo Show and it seems like much better ergonomics and it's designed to sit next to your bed and you know I can have a persistent clock face and do all these different things. You know that you I know we both have lunch echoes in her house the you're my wife and I each have a clock next to our side of the bed like the last thing I'd want to do is add two more Echoes to my bedroom and I feel like they'd all be competing here are commands. Scot: [41:51] Yeah yeah that's what I guess. [41:56] The did you see that there are another car OEM at Alexa at the BMW they're going to have the Alexa capability. Jason: [42:05] Yep and that seems like a pretty cool car to have the Alexa in you know voice interface makes sense in a lot of places, but for sure you know one of the places that makes the most sense is in the car cars of Ed, natural language interfaces for a while and they all hip hugely sucked in so you know. Seems like a pretty big competitive Advantage for for BMW to have what everyone you know feels like is the you note for this along digital personal assistant and the best natural language interface, in their vehicles. The book side is if you're any retailer other than then Amazon you know it sure sucks to keep seeing Echo win all these OEM deals, you know if anyone ever needs to do any add any products to their shopping list or do any auto reordering or any of those kinds of things while they're driving, you know Amazon certainly going to be in pole position for all the all those orders which is not good news if your Kroger or Walmart or Target or any of those guys. Scot: [43:11] Yep I the most controversial Amazon news he recently was Cole's announcing they're going to take Amazon returns about half the folks I kind of saw a comment on it said this is genius this is going to drive foot traffic to Kohl's you know people come into Kohl's they'll drop off their Amazon returns in the shop and that that's a genius thing the other half said, this is a deal with the devil they are going to know the coals is simply paying to to run Amazon return center sport where they fall out on that one. Jason: [43:44] I think it's really smart, and the reason I say that is you like there's all kinds of opportunities to partner with Anna's on their front of me and almost always, there's some huge downside to partnering with Amazon you're exposing them to a bunch of data that they're going to use to compete with you you're giving him a bunch of Revenue that they're going to use to compete with you you know all these Frenemy Arrangements. by definition have have something in it and it's pretty unappetizing but the Kohl's deal as far as I can tell the super one-sided. [44:19] Kohl's isn't giving up any data about their customers they're not sharing anything proprietary with Amazon they're creating a reason for a bunch of of digital Shoppers to walk in the cold store, during holiday season and there's going to be an opportunity for serendipitous Discovery there it just seems like. You know when one of the the most favorable deals I seen someone do with Amazon in quite a while so I thought it was smart what what. [44:46] What do you see as the potential downside. Scot: [44:50] Well that's good take a broom in the store so I imagined me an Amazon Locker kind of thing so it's not entirely clear how many. Ask me up a minute so you know if it's an Amazon Locker then that's essentially having a big amazon ad in your store. And then who's to say that people can't order stuff and pick it up there so that I don't know there's a trade-off there and if you have to staff at that's even kind of a little stranger so we'll see. Jason: [45:19] I don't think we've seen the details yet so that's fair enough it's funny when I say that if you shop at Kohl's so they set up a bunch of extra customer service centers during holiday so that you know you can, do returns and and a half after checkout and. [45:36] You know things like that and so I just sort of assumed that I would be an extra function you could do it any of those return terminals in the. [45:43] In the store in Holiday would be to return your Amazon packages. Scot: [45:47] Could be we'll see. Jason: [45:48] It's been over a month since the Amazon took over Whole Foods and we're starting to see some interesting. Recaps on the how that's played out you know. Everyone of course made a lot of buzz when it look like Amazon was lowering a lot of prices, on day one when they took that over and you know Amazon got huge amount of PR credit for that which you know, probably negatively impacted market cap on how much other grocery stores but it's been interesting we're now starting to see some. Evidence that that. Does price reductions dramatically improve traffic in the stores and they drove a bunch more bodies into the store we certainly saw evidence that there they're selling a lot of the Amazon private label 365, on Amazon platform and maybe even sold out of a bunch of problem products and created some supply chain problems, but I've also seen some interesting analysis that, did all of the price Cuts early on were pretty strategic and that a month in it doesn't look like it's really cheaper to shop for a basket of 100 items at Amazon Whole Foods, then it was before the acquisition and so you know the way they've lowered some some prices that they actually raised some other prices and that you know it, it looked a lot more like a perception change than a fundamental pricing strategy change. Scot: [47:17] Yep the one of them. [47:20] More interesting reports was from Foursquare where they actually kind of can measure store traffic if they look at at check-in translate they believe that the traffic was up 25% since the acquisition so, whatever they're doing seems to be driving more people into the stores which which is I think the desired go there. Jason: [47:36] I was also surprised in a day when they did something really impressive to me they had a car displays in all the stores, which is non-trivial to execute but a month in it looks like a bunch of those displays were even temporary and so it does not appear that they're going to be permanently merchandise saying Alexa and all the Whole Food stores at least. Scot: [47:56] There's a bunch of interesting m&a so it was just kind of go through the sand and talk about it come out in a package so Walmart acquired parcel. Plated was acquired by Albertsons Ikea Acquired taskrabbit and there's kind of a definitely a delivery on demand theme there what do you think about those acquisitions. Jason: [48:21] Yeah I mean that they all certainly make sense Walmart had already announced that they were looking to do same-day deliveries in New York I think that's primarily for Jet and so parcel is a, you know presumably the vehicle that used to do that you know meal kits are exploding category and in grocery home delivery of meal kits has a bunch of cause problems as we seen in, Blue Apron so so Distributing them through a you no pick up in grocery store makes a lot of sense so I thought that was an interesting play by Albertsons and then the taskrabbit one is kind of most interesting, one of the big big at impediments to Ikea stuff is Ikeas are in inconvenient locations with giant parking lots, and you know it's often not not appealing to drive out to and a Kia and then you get something that you have to assemble at home and so I don't know what percentage of taskrabbit tasks are actually buying in assembling Ikea furniture but, you know it potentially address is like you know a pretty big impediment to a key expanding their market so that could be really clever. Scot: [49:29] Young speaking of m&a we're celebrating the one-year anniversary of Jet and Walmart so congrats to all those guys and when this happened there was enough. Kind of like the Kohl's return thing there was about half the folks thought this was genius another half thought this is going to fail this marketplaces tiny Walmart's just going to let you know not be able to grow it and yeah I think the results look promising so far as to certainly the stock like, stock market likes it so Walmart stock has reacted really well over that that. And then you know e-commerce has grown I think the last quarter they announce is about 63% growth so, I know that that's all pretty good news do you think it was a is it time to call it a success. Jason: [50:17] Yeah well I'm not sure that one year is a short of time to, to make that determination on a three billion dollar acquisition but I actually think the first year was successful it clearly drove some cultural change at Walmart they did a bunch of other Acquisitions that it's doubtful they would have done, without my glory being there so that that certainly seems to add a lot of value in a Walmart just needed a good story to talk to the market about Heather competing with Amazon and, the jet acquisition certainly gave them that in and they've had this, terrific performance and I do think some of that is definitely related to to Mark in the new team in the directions they're setting but I also think, a lot of that growth is coming from Walmart's expansion in a digital grocery which is probably something that was underway, before Mark got there and so I'm not sure you can contribute all of the phenomenal e-commerce growth Walmart and last year to jet, but that the. The progress that they made that in many ways is most impressive to me is in the year that since that acquisition, they've expanded form like 10 million skews online to 57 million skus online which is, largely through the marketplace which I know you know something about but that seemed like, you know a pretty significant change and is apparently driven a lot of their success as the larger assortment and the the shift to focus on everyday essentials so. [51:51] Add all that up and I certainly don't think anyone has indigestion about the acquisition it at Walmart at this point. Scot: [51:59] Yeah yeah I'm a big fan of the selection stretchy nothing. Mark you mentioned it at the top of the show from the shop.org interview acquiring this Brands a lot of people look at that like it's crazy but I think you get access to anything that you can make exclusive like like the cost of for bonobos or any of those kinds of things that's a huge in this kind of selection battle and and, Alec Mark Clearly understands that and it's starting to play the game kind of at the same level Amazon has been so I think it would be fun to watch. Jason: [52:29] For sure and speaking of that there was some new news like just this week which was the jet is launching its own private label grocery brand. Scot: [52:39] Yeah this is so kind of a little teaser here, private label is a huge topic Laden's kicked off Mary Meeker had this presentation that she does every year and she talked about. Private label in the context of Amazon and showed the batteries Amazon private label battery is kind of taking a risk than one spot so since that and I kind of the spring, private label is really flared up and we're going to do a deep dive in our next episode so, I definitely stay tuned for that that topic will be specific to the Amazon private label offerings Sofer as as relates to judge you think. That's a smart plan or what what's going on there. Jason: [53:18] I think it's a really smart plan for all of Walmart to own some successful private labels and I think relative to some of their competition that's been one of the area that they are areas that they haven't made as much progress as they like so I certainly you know I'm interested to see them try it like I don't know enough about the program to know the nuances of the brand is it actually branded yet or is it just something they're testing in jet first and, eventually go to Walmart like I think those are all going to be interesting things, things to watch but I certainly think in the long run Walmart in jet need to own some exclusive Brands and going to cpg space is certainly going to get a lot more, competitive before it's all said and done. Scot: [54:08] Yeah and I know we're getting tight on time so going to kind of the lightning round the holiday forecast for coming on in RF always does it at shop.org and they said all in its going to be 3.624% this holiday which, it seems to be pretty darn bush, and I think in that call it at you implies that non-acidic caught non store Commerce is like they're kind of coded word for e-commerce you stay so I prefer e-commerce and I think they said 15% for the holiday. PWC is out with theirs and, they are showing that she didn't put a. [54:46] Number they said people going to spend 6% more this year than they did last year and I don't know if that means like. [54:53] The forecast is 6% because you got kind of like at all I guess you could assume more people will shop for less people show up an endowed chair that number. So and then does not like. Around 90% said they're going to shop in stores so I guess that makes sense with about 10 to 12% of sales online so. All good but I guess 84% said they also shop online so I guess this proves omni-channel is a thing. Jason: [55:20] I think you might be right I think it is a thing yeah I feel like a number of the holiday for Castle come in and for stores they're all in that like 3 and 1/2 - 4%. And then you don't you see, Miss 15% like I'm sort of Ebenezer Scrooge on these things in a way it's a silly thing to predict because. That the growth is so dependent on the pricing in the promotions like you can grow much bigger by by selling stuff cheaper and losing more money in so pretty thing the growth without also predicting the the promotion levels is. Not super useful to me. But these guys are all burden by like data and scientific methodologies and You Know It dance mathematics and all that sort of stuff I don't have any of that stuff and so to me it seems like. [56:08] Aren't you don't think your holiday season is going to be as rosy as these guys are all painting like I think if we get the 4% growth in all of retail, it'll be because it was a hugely Promotional and unprofitable holiday. I think we just have way less doors and so there's going to be blessed up in the pipeline which means manufacturers are going to, I sold the last stuff through I don't think it's going to be a bad holiday season and you know any hugely negative comps but, 4% feels a little Rosy to me and I actually think the account number could be higher but a huge caveat there, even though it's 15% you know Walmart's grown 60% the last two quarters, a lot of that from grocery and groceries opening super fast at Walmart so they're going to have way more grocery for this holiday so they could do 60% for this holiday and Amazon's going to do 25 or 30% for this holiday which essentially means the rest of e-commerce is down. [57:07] If that whole industry only grows 15%. Scot: [57:10] Yep yep I think. Abortion e-commerce said I think we're going to see kind of a high teens number from I think it's going to really be a year of acceleration on that one controversial speaking promotions promotion that's out there is the Marketplace Marketplace that focuses on bringing really super cheap Chinese Goods into the us there now says 30 million dollar NBA sponsorship and a lot of the NBA jerseys now feature the wish look up so it'll be interesting to see if that. That is very kind of in-your-face kind of promotion for an e-commerce company that we haven't seen before. Jason: [57:45] Yeah and I mean it makes perfect sense cuz when I'm watching basketball something to happen to me all the time as I suddenly realize I need a particular color fidget spinner and only 6 weeks and so I think now it's going to remind me where I can get that. Scot: [58:00] You have an emergency. Jason: [58:03] A six-week emergency. [58:05] I think it's totally interesting that they're making the investment and and like in a bylaw demetric switches making. You know it is an is a meaningful player like I do I'm not a big fan of the customer experience of 6 week delivery I think that like. [58:22] Has got a limited appeal in in this world and which were we're getting to minute delivery from from our friends in Amazon. [58:32] But I think that's probably a great final word luckily I didn't invite anyone from wish to have a counter perspective, and we have used all that a lot of time so, hopefully Wizards where will the stick with us through the fire hose treatment and got some interesting stuff as always weeding courage you to continue the dialogue on Facebook if you disagree with any of our positions we'd love to hear about it there's anything we didn't cover that you like to hear about suggestions are always appreciated, of course if you really enjoyed the show, we love you to go to iTunes and give us that five star review if you hated the show you know don't feel it necessary to leave a review at all. And thanks everyone for listening. Scot: [59:19] If you need to show you can call Jason on his home phone number which is just getting thanks everyone for joining us and happy Commercing.

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Stern Chats : Amazing Stories of the NYU Stern MBA Community
Scott Galloway: YouTube, Education, and Understanding “The Four”

Stern Chats : Amazing Stories of the NYU Stern MBA Community

Play Episode Listen Later Oct 5, 2017 64:58


On the heals of the launch of his long-awaited book, "The Four: The Hidden DNA of Amazon, Apple, Facebook, and Google," Professor Scott Galloway tells us about his research, philosophy on brands and the importance of strength, both inside and out. In a story about focus and curation, Professor Galloway shows us that lifelong learning is possible in academia and beyond. "The Four” Professor Galloway’s new book just launched on Oct 3rd! Make sure you pick up a copy! Instagram: @sternchats Email: sternchats@gmail.com

The Innovation Show
Scott Galloway on the 4 horsemen, Apple, Google, Facebook and Amazon

The Innovation Show

Play Episode Listen Later Mar 14, 2017 33:16


Scott Galloway talks about the 4 horsemen, Apple, Google, Facebook and Amazon. We talk about a future for traditional media, we talk retail and we talk voice. Scott is a Clinical Professor at the NYU Stern School of Business where he teaches brand strategy and digital marketing. In 2012, Professor Galloway was named “One of the World's 50 Best Business School Professors” by Poets and Quants. He is also the founder of Red Envelope and Prophet Brand Strategy. Scott was elected to the World Economic Forum's Global Leaders of Tomorrow and has served on the boards of directors of Urban Outfitters (Nasdaq: URBN), Eddie Bauer (Nasdaq: EBHI), The New York Times Company (NYSE: NYT), Gateway Computer, and UC Berkeley's Haas School of Business. He received a B.A. from UCLA and an M.B.A. from UC Berkeley.

Masters in Business
Professor Scott Galloway: Masters in Business (Audio)

Masters in Business

Play Episode Listen Later Jun 5, 2015 101:18


June 5 (Bloomberg) -- Bloomberg View columnist Barry Ritholtz interviews Scott Galloway, Clinical Professor of Marketing at NYU Stern School of Business where he teaches Brand Strategy and Digital Marketing, Professor Galloway was named "One of the World's 50 Best Business School Professors". They discuss the greatest innovative companies of our era. This interview aired on Bloomberg Radio.