Podcasts about shippers

Service excellence emerges when businesses solve problems others avoid tackling. This week I spoke with Zohra Shroff from Sealink Logistics, a freight forwarding company that started in 2005 from a one-bedroom apartment in LA. Zohra joined the family business in 2006 and has helped grow it into a comprehensive logistics provider. Our conversation walked through the complete journey of shipping a container from Houston to India. Zohra detailed every step of the freight forwarding process, from initial customer vetting through final container return at destination. Their technology platform allows customers to book shipments, track cargo, and manage payments through their mobile app, maintaining this edge for over six years with live tracking and monthly rate updates. Their approach evolved from simply moving freight to becoming a complete logistics partner handling sea freight, air freight, and domestic transportation under one portal. When customers face problems like container mix-ups or space constraints, Zohra's team works directly with steamship lines to resolve issues rather than leaving customers stranded. This service model applies to any business where customer problems become your competitive advantage. When others walk away from complex situations, stepping in to solve them builds lasting relationships and premium pricing power. The freight forwarding industry reminded me that behind every simple transaction sits a web of coordination most people never see. Zohra's passion for helping customers navigate these complexities shows why service businesses thrive when they embrace the hard parts.     SHOW HIGHLIGHTS I explore Sealink's journey as a logistics company founded in 2005, emphasizing its deep family roots and innovative approach to the shipping industry. I discuss the complexities of the international shipping process, including filing shipping instructions with US Customs and securing an AES number. We highlight the challenges and financial implications for shippers when consignees refuse to pick up shipments, emphasizing the importance of financial due diligence. In our conversation, we examine the role of freight forwarders and the critical importance of service levels and customer support in the logistics industry. We delve into Zohra's entrepreneurial journey, from the jewelry industry in India to co-founding Sea Link in the U.S., illustrating the courage and determination required for such ventures. She provides insights into maritime routes and their impacts on transit times, including the choice between the Panama Canal and the Cape of Good Hope.   Contact Details LinkedIn - Zohra Shroff (https://www.linkedin.com/in/zohra-shroff-383276172/) LINKSShow Notes Be a Guest About IC-DISC Alliance About Sealink International Inc GUEST Zohra ShroffAbout Zohra TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Dave: Good morning Zohra. How are you today? Zohra: Good morning, I'm well. How are you I? Dave: am good Now. Are you calling in from San Francisco, or is that just a background you have? Zohra: No, it's just a background I have. Dave: Where are you calling in from? I am San. Zohra: Antonio Texas. San Antonio Texas. Dave: Yeah, soft spot for me. I went to high school in a suburb of San. Zohra: Antonio, oh, that's really nice. It's a great city, you know, small growing, not too big yet, but I guess eventually getting there. Dave: Yeah, Now are you a native of San Antonio. Zohra: I've been here almost 22 years now, so I think I am. Dave: Okay, and what about originally when? Zohra: are you from? Originally from India, Migrated to the US in the early 2000 and came into Jersey. Stayed there for a couple of years and then moved to San Antonio, Got married and moved to San Antonio. Dave: That's awesome. Zohra: So been here since then. Yes, so it's home now. Dave: That is great. So my wife is a native Texan. I'm what I choose to call a naturalized Texan. We have a saying. I got here as quick as I could. Zohra: I think I can say that now too. You know it's been wonderful, and it's home now. So yeah, it's great. Dave: That is great. So tell me about SeaLink. When did the company start? What prompted it to start? Who started it? Kind of a whole story. Zohra: Sure, sure, definitely. So. Sealink was started by Shaizad. He is my cousin and the forwarding business has been in our family for three generations now. Okay, india. And then my father took it over in the early 80s and 90s and then Shaizad joined him as well after he graduated from college. So he worked in the Indian market on at that point we used to do a lot of brick bulk vessels and we used to do containerized vessels as well. So that's how it all began. And then when Shaizad moved to the US I want to say in 2001, he was working for one of the forwarders and stuff for a few years and then he decided that we should, that he should start on his own. So he started Sealink in 2005 from LA, from his one bedroom apartment, just handling freehand cargo that our sister company back in India was anyways consigning to different agents in the US. And so then we took over that business and that's how we started. And then from there we are here today, grown to a fully export plus import oriented forwarder. So I think that's awesome. Dave: And when did you join the company? Zohra: I joined very early on 2006. So it was yeah, not very late on, so started in 2005. I joined in. I think we were September 2005,. If I'm not mistaken, I think I joined March 2006. Dave: Okay, so Shaizad gets credit for the first six months. Zohra: Yes, Shaizad gets credit for it. Dave: But you get credit for all the growth starting in 2006, right? Zohra: I wish I could take all the credit, but he is a visionary. He is a visionary and without his vision or without his farsightedness on you know what like, we don't want to just be called a forwarder. I don't like saying Sealink is just a forwarder. Because of that, because of his vision, I think we are so ahead of the market in terms of our competitors also and in terms of our vendors also, like overall, I think, for the shipping industry. I think we have it one notch up at, I think, at any given point. You know, just because we have because of his vision. I should again say that, because of Shaizad's vision of not only moving freight but making sure that we are giving service with the service industry and also making sure that we are making sure that we are giving the standard of service with the competitive rates at all time, and I think that is one thing that puts Seelink above. Of course, our technology is our greatest selling point. We've had our app I think so for over six years now six to seven years and you can do everything on our Seelink app you can book, you can give your documents, you can download an invoice, you can download an invoice, you can pay an invoice. You can track and trace your cargo. You can do everything on that app so you are not stuck to see that. Okay, what is going on on my shipment? You know where is my shipment. Why do I need to like hassle bustle and call somebody and someone's not answering the phone? So we have live tracking and tracing that shows on your website that your that your shipment has been delayed or there is a vessel delay or there is a longer transshipment hold. All of that information is available on our app, ready to go. Every month we update our rates so the customers know that in February, if my rate from place A to place B was $500, then we know that March 1st that rate is either going to be $400, depending on the market, or $600. So they have visibility of all of this, which is giving them ease of business. They can make their deals. They can look and then get a figure that, okay, you know what, my freight is going to be so much and my material is going to cost so much. This is what I need to do and this is how I can sell. So we give them all that information. Also, not only we are providing a sea, water services or sea services, we are even providing air freight, we are providing domestic, we are providing trade services. So, for example, if I have a customer who wants to move from Atlanta, atlanta into into Moondra, so I have a rate through the vendor from Atlanta to Moondra to Mundra, so I have a rate through the vendor from Atlanta to Mundra. But if he has a facility in Duluth, atlanta, and then wants to get into on the rail, so we provide that drage service as well. So he can put in his zip code that I need to pick up from so and so zip code, take it to the rail and then it'll go out, you know. So we provide that part of draGE as well, which is really helpful for our customers if they want to go ahead and offer that to their suppliers or to their clients as well. So everything is under one portal and easy access. That's what I can say. Dave: That sounds great. So even though I've been in this business for 20 years, working with exporters, I never really understood how the freight moved. So what I would love for you to do is let's imagine that I'm a brand new scrap broker, scrap metal broker, and I have my first load ready. It's in a container and it's at the Port of Houston. And so let's just imagine like, help me just understand all the steps. So I call you up and I say, zohra, how I've got this uh load of uh of scrap metal at the port in houston and I need to get it to uh, um, what would be a good, a good port in india. Zohra: That that, mundra, let's say. Dave: Let's say, so, walk me through like all the things that that like, just walk me through all the steps that have to happen okay. Zohra: So initially, if I'm onboarding a new scrap customer, we we have an onboarding process that goes into place. You know we we run their credit scores. We, you know, ask for references, we make sure the company is in good standing. Because we do all these thorough checks? Because in the end we don't want a long standing container in some other country where then Seelink is responsible. So we have a thorough vetting process. So it's not like you know, somebody didn't just come to me and say, hey, you know what, I want to move one box of scrap and please help me. It doesn't work like that anymore Because you know there has been so many people who have not done the right thing while moving metal scrap. You know they say that it is metal scrap, but they load something else and it happens. It's just the way the industry is right. So, first and foremost, when we onboard a customer, there is a whole onboarding process. We go ahead, we make sure that the customer is vetted completely. For some reasons, if there is no scores, we ask them for their financials, three years financials and sometimes we even ask for a deposit, depending on the situation of the customer. That's how our onboarding process works. Once the onboarding process is done, then they can go on the website or the app and they can see what port pairs they are moving this freight on. Now, for example, if they are buying from Houston and they want to move from Houston to Moondra, they will plug in on my website Houston to Moondra 120 footer metal scrap and they will see all the steamship lines that I have rates on. It could be MSC, maersk, capagloid, you know all of these top three, four lines where I can say that, ok, this is what your price will. If you want to ship with Maersk, your price is A. If you want to ship with MSC, your price is B. It will give them the transit time. Some of the shippers are very, very, very, very concerned about the transit time. Shippers are very, very, very, very concerned about the transit time. It depends on what they're shipping. If they're shipping ferris and it is, like you know, maybe five boxes they might not be very concerned. But if they're shipping non-ferris, they might be like okay, zohra, I need a 45 day transit. So then I'm telling them okay, choose Maersk or MSC, because their transit is somewhere between 45 to 46 days, you so so let's say so. Dave: Let's say I pick mursk mursk. Zohra: Yes, so then you go on my app and then you hit book. Once you hit book, I get a notification saying abcd has made a booking request from houston to mundra for next week's cutoff for 120 footer. I come inside, I come into play, my team goes ahead, makes the booking on Maersk and turns it around and about. I want to say we want to try to keep it under two hours, so we go ahead and we send a booking confirmation that has all the information of this load. So, the customer exactly knows that, okay, this load needs to get picked up, the empty container needs to get picked up at Bayport Terminal. Okay, once the trucker picks it up at Bayport Terminal, they go to their facility, they get it loaded If the customer is doing their own trucking. If the customer says, or I don't have a trucker in Houston, do my trucking, then I'll offer him, I'll say give me your zip code in Houston, I'll give you a dredge rate and then I can go pick up, schedule your trucking. So I will schedule the trucking, get the container loaded, bring it back to the port, return it loaded at the port and then from there it will sit on the port on the day of the cutoff and then from there we will go ahead and make sure that it gets loaded on the ship. There. We will go ahead and make sure that it gets loaded on the ship. Now, that is where the whole process is working in terms of getting this container into the port. Now, once it's into the port, then it is the customer's responsibility to go ahead and send me shipping instructions. Who is he shipping to? Who is his shipper? Who is his consignee? What is the container number? What is the weight. What is the weight? What is the seal? Dave: is there a name for that set of documents? Zohra: yes, it's called shipping instructions the shipping instructions. So those shipping instructions are given to, given by the, the customer, to us. We go ahead and we put it. Dave: I'm sorry, I don't mean to interrupt. I just really want to make sure understand yeah so those instructions? Is that done electronically through your website? Zohra: We can do it electronically. There are lots of customers who send us emails also, so, however, they are comfortable. Dave: Okay. Zohra: If they feel comfortable, there is a way on our website to go ahead and save their shipper and consignees as well, so they can just click, click and say that, okay, this is my shipper, this is my consignee, and then they just change the container name or the container number and weight and seal number. Dave: Okay, so I've given you the shipping instructions. Zohra: Yes, Now you've given me the shipping instructions, I'm going to go back and send you. I'm going to put everything on the BL and I'm going to send you a draft bl. I'm going to say, hey, this is what your draft, a draft bl will look. So you will go ahead and get a draft bl from ceiling and you will check everything your shipper, your consign what is bl? a bill of lading okay yes, the bill of lading, but this is a draft copy, okay, so we, so we can still make changes. If you say, oh, you know what, I don't want to write metal scrap, I want to write heavy metal scrap. So can you edit that for me? Or if your consignee says you know what, I want to add a notify party, so we're going to be like, ok, we'll add a notify party. So we send you a draft copy and stuff like that and we tell you that, okay, please look at it thoroughly, this is what your draft, this is what your bl is going to look like. Okay, so once they check everybody is in order, we go ahead, we take and we file those shipping instructions with the us customs. We tell them that, hey, this person is shipping this cargo from here to here. These are the details. And then we file the entry into the US Customs. They come back with an AES number for us where it is that OK, you know what. The customs has approved your shipment. This is your AES filing number and now you're good to go. Dave: And what does AES stand for? Zohra: It's an automated uh-oh export system export uh automated export documentation okay, yeah yeah. So it's like uh, it's like an ams that you file from the import side, and where does the and then the uh container number? Is that going to be? Dave: in shipping instructions yeah, so it'll still end up on the bill of lading. Zohra: Yes, yes, everything. All this information, shipper consignee, container number, weight, seal, what commodity you have shipped. Everything will appear on the bill of lading, All of this instructions, so everybody has clarity on what has shipped, who has shipped and where is it going. Dave: Okay. Zohra: Also, and if Seelaling has done the trucking for this customer, then I'm not even asking him for the container number because the trucker will give me. He's my trucker, so he's going to be like hey, I pulled this container number. Once I load it, I'll give you the weight and seals. So once we send out the draft BL, it is approved, we go ahead and we send all the information to the Steam ship line, whichever vendor you chose, and we file everything. Dave: We ask the Now where does it, I'm sorry. When does it ship? From being a draft to being a final After the customs process? Zohra: After sailing, after sailing. So once the customs is processed, we have all our information. Once the shipment is sailed, then the steamship line will be like okay, your shipment has sailed, Everything looks good. This is your original bill of lading. Dave: And sailed is a reference to 200 years ago, right With ship that sails Does it? Just mean it's departed the port. It has departed the port, yes. Zohra: So once it is sailed and then after, I think most of the time, they give us a draft in two days of sailing. The original bill will come out in two days of sailing and then from there, once we have the original bill, the customer does have a choice that if he wants a complete set of original bill of ladings, so that means that's a paper copy, or else he wants a telex, which would be an electronic copy. And then he can say that oh, you know what, I don't mind, my consignee doesn't mind a telex release. So if you can go ahead and update this to a telex release, and is the telex? Dave: is it truly going through the old telex system or is it just being electronic? Zohra: It's through the old telex system or does it just mean electronic? It's just meaning electronic. There's no funny how the language just stays around. Right, yeah, okay, all right, so go ahead. Yeah, so once. So then they have a choice to either have some of the guys if they have an lc, they would like the obl so that way they have control on the cargo, they have control on the money, and then they release the bills once they get paid and if they are confident, if they are a regular shipper and a regular consignee, they might go in for a telex release which is just electronic Gotcha. Dave: So then it leaves Houston, and I'm guessing does it go through the Panama Canal. Zohra: Depends on the routing. Some go through the Panama Canal, some do not, so it just depends on what route the steamship line is taking. Dave: I'm just curious. So if it's going from Houston to Moondra, I mean it's got to get around South America. Zohra: Yeah, yeah. So it would go through the canal and if not, because of all the issues that we're going through now, a lot of steamship lines have been routing it to the Cape of Good Hope. Dave: So they've been going that direction, that direction Around Africa. Zohra: Okay, yes, yes, so that makes it a little bit transit longer, but just the safety was more important at that point. Dave: So a lot of routes. Zohra: At least it's a predictable amount of time even though it's longer, and so if it goes, around Houston to Mondra by the Cape under Cape of Good Hope. Dave: How many days does that typically I? Zohra: think it added. I think it added 15 days to the transit. Dave: So what would that? Be total transit so about 60 days about 60 days. Zohra: Yeah, so I think first it was 45 days and then it became 60 days when they were doing, uh, the cape of good hope. Um, I and you know what, sometimes it even is a little bit shorter. I did see a couple of vessels that were doing 55 days also. So I think it just depends on you know how, how how delayed the vessel is, or if there is any any issues on any transshipment ports and stuff like that. So sometimes it's hard to say if it's going to be like anywhere between 40 to 60 days okay, so now it's on the water, is there just no activity at this point? Dave: is there any? Zohra: hopefully you don't want any activity, you just want everything to be good. But there are things that happen, like you heard about the Baltimore issue that happened early last April. I want to say it's going to be a year that everything was good to go. The vessel was ready to sail and it hit the bridge right and that was disastrous and that lasted for six months. Containers, fellers, fell in the water and you know some got damaged and then you know those things. Yeah, we don't want those things to happen, but of course it is. It is an inevitable. Like you know, hazards happen sometimes, so you would want that. Dave: Yeah, I'm sorry. Yeah, I'm sorry. I know you know this really well and so I'm sorry I have to keep stopping you for such basic questions. Zohra: No, no, not at all Do the containers these days. Dave: Do they have any electronic tracking on the containers? Zohra: Some do and some don't. Okay, so the ones that do like. Dave: Is it RF tracking or a different type of electronic tracking? Zohra: I don't believe they have an RF tracking. Most of our containers do not have a tracker because the lines will only give us 10 plus old, 10 plus year containers to load scrap, I see. So we don't get the nice fancy containers. So, most of us are not trackable. Okay, so my scrap load, load. Dave: It's not being tracked but it's on the boat it's on the boat, and so it's sailing, and then now it shows up in mundra. And what happens now? Zohra: so once it shows up in mundra, the steamship line that you have picked is going to send an arrival notice, five to seven days, to your consignee in India or your forwarder in India, whoever you have put on the BL instructions, so you will get an arrival notice. Dave: Now will you be? Will you be the forwarder in India? Zohra: No, no, we do have our own office in India, but most of metal scrap moves on a master bill, so there is really no requirement of a forwarder per se needed when your shipment reaches destination. Dave: They just need a broker and they can clear their shipment and pick it up at the port. Okay, so the ship arrives, and then that starts the arrival notice. Time clock. Zohra: Yeah. Dave: From the time it's actually lands. No, so the arrival notice you will get from the time it's actually lands? Zohra: no, so the arrival notice you will get five to seven days before arrival. So it gives you it gives you ample of time to say that okay, you know what my shipment is coming in. Let me get my docks ready and file it with the Indian customs. Because you can file, I want to say, four days before your shipment is arriving. Dave: So you're not scrambling, and how do we know that the ship is five to seven days away? Zohra: Is there tracking of the ship? Yes, yes, you can track it. Dave: Does the captain get on the radio? Call Zohra. Yeah, hey, I'm about five days away. Zohra: Yeah, no, so the shipment can be tracked on the steam ship lines website also, and plus on ceilings, on ceilings website as well. so you, will see, definitely that your shipment is arriving in three days or five days. If there is a delay, it will blink red and say that hey, there is a delay. And then when you get your arrival notice from the steam ship line, also it will have a date of arrival. It will be like, okay, you know this shipment is arriving on so and so date, so you are prepared that. Okay, you know what. My shipment's coming in five days. Let me get all my documents ready. Dave: Let me have it send it to my broker, you can start and you can start the process with the india customs four days before. I want to go four to five days before so that way, when the ship lands, the you can you already have your entry done and you already know that. Zohra: You know there are no holds of customs and you've paid your freight and you can go along and say that, okay, you know what, I just need the ship to berth. Once they unload my containers, then you know I can just send my trucker to go pick it up. Everything will show green released. You know, unless they have not paid ceiling, then I'll hold the cargo. Dave: Yeah, okay, and help me understand, because I'm an accountant by training. Help me understand the payment of the shipping. At what point do I pay for the shipping? Zohra: Okay, so we have. I want to say 90% of our customers are cash customers. So, when they need their original bill of lading after sailing. We generate an invoice after two days of sailing most of the time, because the line will give us a BL and an invoice in a couple of days. We go ahead, we generate that, we give it to the customer and when he wants to release his shipment he makes a payment to us. So whether it is an OBL or a DELEX, it doesn't matter. When he will tell me okay, zohra, he can go on my website and say release bill. He can go ahead and it will show him that you owe so-and-so amount for this shipment in order to get your release. He can go make a payment and then within 24 hours he will get a release from us. Dave: Okay, Because without that release will the Indian customs not unload. Zohra: No, the Indian customs doesn't really have any control on that. The Indian customs is only getting involved, saying, okay, I have a vessel that has 200 containers coming into India. I need documents to just make sure that it is what they are claiming it is. So they don't have anything to do with our BL release. They only work with customs release. So if I said that I have moved metal scrap and if there is battery in that box, that's a flag for the US customs and I mean for the Indian customs and they will be like I'm going to hold this box. So at that point that box is on a customs hold. Customs will not worry about a BL hold. There are two types of hold. One is a BL hold where either I or the steamship line is holding it for payment, holding it for payment, and then the customs hold is because there is an exam or there is some kind of uh inspection they want to do on the container or if they find some misdeclarations and stuff like that okay yeah, okay, yeah and then, so it shows up, it goes through customs. Dave: Uh, the freight forwarder there puts it on a truck, yeah, and then the truck goes to the warehouse or wherever they need to originally drop. Zohra: They go ahead, they unload the goods off the container. They make sure everything is weight and the weight is matching to what they had claimed it was. Sometimes the weight has shifted or sometimes they feel like, okay, the weight is less, then internally they will file a claim. It doesn't happen a lot, but some things sometimes do happen. And then, once the shipment has been unloaded, they have to make sure it is their responsibility to return the empty container back to the depot. So, once this empty container is returned back in India, that's when my shipment is closed here. Dave: That okay, you know what. Zohra: My empty container has been returned. This has been picked up. Everything is good, payment is good. We are good to close this file. Okay so one file can be open anywhere from 45 days to 60 days, okay, and then if you have issues with that shipment, then it can go longer. If the consignee refuses to pick up the shipment, the consignee abandons, you know, the shipment and says, oh, I don't, I don't have money to pay for it, I can't pick it up. That's when we get into different problems. You know that. Okay, then we need to figure out what we want to do and we all have to keep in mind that every country, every destination country, gives you a few days of free days. So when my shipment arrives in India with my contracts I have 14 free days. So for 14 days I'm not going to get billed for that container sitting at the port. But on that 15th day the clock will start and then, you know, all those charges for demurrage will start occurring for port charges, and then that becomes an expensive, you know, charge that will be billed back to the shipper here because he will have to take accountability of why his consignee didn't pick up the shipment or whatever happened. Dave: You know, and this is part of why you do your financial due diligence on the customers, because you need to make sure that they're a solid business. Solid business, the customer is going to pick it up. Yeah. Zohra: And sometimes we do the due diligence on the shipper part and you know we don't really know what the consignees are in different countries. So now we've started even collaborating with the US customs and you know we run the consignees also through our AES system and if there is like a faulty consignee, then that gets flagged in our system. This is something very new that we have started and we are proud to say that now we are going to run them also to make sure that you know what. There is utmost ease in this process, you know, not to say that when I run the check he's a good consignee and then in the 30 days or the 60 days of the transit something went wrong. Right, I'm not saying that's not going to happen, but at least at the time of the shipment we know everything is a green check, you know. So that's one extra step that we have started taking now, because of so much long standing in different countries are happening due to consignee abandonments. You know, people not paying the banks, lc issues, frauds, people have said that, oh, they are going to do it and then they don't do it. So because of that we are trying to do this extra check where at least the shipper is also at ease. We are also at ease at the time of shipment, and we have this great tool that the US customer is offering us, and so we've started using that as well. Dave: Okay, yeah. So let's instead imagine that this first container is by a friend of mine. Let's say he tells me oh Dave, these freight forwarders are just so expensive, I'm just going to do this all myself. Sure, I would say to them good luck, yes. I would say good luck, because this sounds like an impossible thing to try to do on your own Virtually impossible. Zohra: So a lot, a lot of customers or BCOs that I can say is like the direct shippers, like, of course, the Walmarts and the targets they have, they have a shipping department that does this, of course. But if you have, like, a small trader who's sitting out of Houston or probably New York, it is not worth his headache to do this, because there are lots of small nitty gritty things that are happening along the way, like, for example, I gave you this booking, okay, from Houston to Moondra. Now you have arranged for a trucker, the trucker is trying to pull an empty and my booking is not on file. Okay you are sitting and making a phone call to that line saying, oh, my booking is not on file. I have a trucker. Your trucker is charging you $65 because he's in line for an hour, gets to the terminal and the booking is not on file. I have a trucker. Your trucker is charging you $65 because he's in line for an hour, gets to the terminal and the booking is not on file. They're not going to let him wait there. He will have to go back in the line. So doing business with a forwarder is bringing you ease of these kind of kinks that are going to cost you financially. It is going to cost you a $65 dry run fee or a $65 detention fee for that guy to turn around and stand back in the line With us. We go ahead and we make sure that their booking is on file. Most of the time the depots are filled with containers. And again, I'm not saying that things don't happen. Of course things happen. But if you are a guy who's moving five to seven boxes a week, you don't have the time to sit and call for every booking and say, hey, is my booking on file? Is my trucker standing there? Do we have chassis, you know? Do the container depots have containers mounted on chassis? Do I have to take my own chassis? What's going on, at least with with us? We are telling them okay, your pickup is here, your booking is on file, go ahead, send the trucker again. Sometimes, when the trucker is there, some things happen. Then we can go ahead and fix it. I just feel like, because we are, our relationships are so much more deeper with the lines, you know what we can try to solve problem faster than someone trying to do this first time on their own or even if they've been in the business. Because these are painstaking things you know, like getting appointments to return. Like APM terminal in New York, it is a nightmare right now. It is a nightmare to get an appointment to return your box. So think about it. It. You pulled a box, you loaded it. Now you need to return it and your trucker is trying to get an appointment right and everything is showing full. Your cutoff is tomorrow. So you know those kind of hassles come in, which all come with the financial costs, and I'm not saying that you know what. Every time we will be coming to the rescue, but I feel like we have. So we have a good leverage to come to solve your problems, to make it easy to ship for you guys. You know our job is to make it easy to ship and you can have, you can have, you can be stress-free and you can concentrate on the growth of your business instead of worrying about how one container is going to move. You know yeah now, that's where we come in well, you've sold me. Dave: When I, if I ever get into the scrap metal business and ship to mundra, you'll be the first call thank you now I understand this now. This may be shocking, but I understand that there are other freight forwarders besides Sealink. Oh yes, oh yes, but help me understand, though I imagine that on the surface it's funny. Every business like when you're an outsider, it looks like a commodity, right, you know, it just looks like they're all the same. So if you don't know anything about, I don't know whatever like, let's say, farming equipment. To me, all farming equipment looks the same. I'm sure there's differences between them. Some do better at some things than others. Some are more expensive, some are cheaper, and so I'm sure that it's like that in the freight forwarding world. So give me an example that it's like that in the freight forwarding world. So give me an example. I'm sure that from time to time you get a call from somebody and says Zohra, my current freight forwarder dropped the ball once again and I'm fed up with them. I want to start using you all. Let's think back to maybe an example of that. And of course you don't mention the customer name or the prior freight forwarder. But what's a typical fact pattern that makes them shift from somebody else to you all? Zohra: so in in all these years of of me being at ceiling, the the majority people turn back to us is because of service levels. If there is a problem, I'm not going to run away. I'm going to sit with my customer, explain to them that this is an issue and we need to work together. It is going to cost. Let's come to that understanding that it is going to cost. Am I going to do my very best to make the cost minimal? Yes, yes, of course, though I know that the customer is at fault or the trucker is at fault, it doesn't matter. But we at Sealing believe that we are not going to haggle our customers when they are in problems to make a quick buck. We're not going to do that. We are never going to do that. So we make sure that if a customer is stranded like I'll give you an example right now, I have a situation I have a booking from A-Line Okay, and we got a container loaded. Okay, we got a container loaded. When the container got returned at the port, we got an email from the A-Line saying hello, this container doesn't belong to us. So then we started digging. We started digging, we found out that my customer had used another forwarder's booking for a line that ceiling doesn't work with. Okay. So there are seven, eight vendors we work with and two, three vendors we don't work with. Okay. So now I have a situation where I have a container loaded sitting in the port which my line is saying Zohra, I can't move it, it's not my box, I can't on hire this box because they won't let me. Though it is a partner box, they won't let me. You need to go to this line and figure out what you want to do. Now, zohra or ceiling doesn't work with this line. And my customer is frustrated because his forwarder, who gave him this booking, is saying oh, I can't do anything. You pulled a box now and my booking I gave it to somebody else so that booking is full. Now okay so now he has no space to accommodate this box here, okay, okay. So I'm not going to tell my customer. Oh, you know what? You got a booking from another forwarder on a line that ceiling doesn't work with. You figure out your stuff, because this container here is already accumulating demurrage, sitting sitting on the boat, which is $250 a day. So now yesterday what I did is I called the line that I don't work with and I gave them the whole rundown. I gave them the container number. I told them see, this is what is going on. I understand we don't work with you guys, but can you go ahead and help us? So yesterday they said okay, you know what, we can help you all. We are going to try to see we can reach out to the other forwarder and increase his booking and make sure that this can get returned at that point. Would that that other forwarder should have taken that step to help his customer, who is also my customer, but because of the service failure, or because maybe he doesn't, he was not able to understand how to problem solve this or troubleshoot this, or probably he just didn't have the resources to do it? I don't know. But if my customer came to me and is stranded. I am going to offer that help. I'm not going to be looking here to make a quick buck and say, hey, I don't work with this guy. Pay these 200 demurrage or go ahead and dray out the container. Pay $900 to dray out the container and then go back reloaded in my Steam Ship Lines box. Dave: I see so what happened in that scenario? Zohra: So now today I mean this is very live. This just happened like two days ago. So now today, hopefully you know, the line that I'm not working with has talked to that forwarder and hopefully we have increased his original booking and now we can attach this container to his booking. Go ahead and tell that line. Okay, please move this. Tell my customer. Go ahead, I have increased your booking. Please go to your forwarder, submit your shipping instructions and make sure your container gets on water on the next vessel. You will have some demerit charges which you will have to settle directly with the port, so they had to find space on the line that owned the container. Yes. Dave: Okay. Zohra: Yeah, the line that owned the container. So right now, because of so much of vessel shiftings, right, every vendor in the market whether it is Maersk, hapag, lloyd, zim, msc, all these lines are relocating services, they're readjusting services. Someone is coming into a new alliance, someone has come out of an alliance. There are lots of new vessels come into the market, larger ships come into the market, so everyone is adjusting a lot of vessels. So that is why it is very space, a space constraint. Right now. There are blank sailings, you know, to make sure that these new services are well adjusted for april. So, uh, so that is why there is this space issue. If there was no space issue, right, there wouldn't be a problem I see the other forwarder could pick up the phone and get it right right and the containers are owned by the shipping lines yes, the container. Dave: That's why, when I see a railroad when I'm sitting at a rail stop yeah comes by. Zohra: I see the maersk yeah, the big blue, because that's one of their containers yes, a musk or any, or a costco hat bag, they they all they all own their containers. Yes, correct, wow. Dave: So how, uh, it sounds like you have to work 168 hours a week, I mean, if you're in the service business yeah, tell me if I'm wrong, but I think moondraw is on a different time zone. Zohra: Yes, yes, yeah it's almost end of working day for them right now. Actually, before this, I was on my india office call. We have our own office in india as well, so we have a call with them once a week to just see what's going on, how's business, what can we do to support from here. So they were already, like you know, getting ready to go home, because it's almost eight o'clock in the night over there so is it safe to assume that you, that eight to five is not the sole hours that you work? there is no eight to five in this industry. No, there isn't. Dave: No, I mean my business you know, is to somewhat the same way. I mean, what I tell my clients is all you need to know about the ic disc is my mobile number. Yeah, that's it. That's all you need to know. Just call me, I'll take care of it. Zohra: Yeah, that's how we are, that's how we are. Customers call us, whatsapp us, email us and we try to service. We try to service. We are in the service industry. We believe our service is, is on top and if, and and I'm not saying c-link is the cheapest, I'm not saying that even at but we thrive on it because we know that. You know our customers, and hats off to our customers. Their support has got us here and they are willing to pay us an extra $25 for what we offer. We offer the app, we offer the service. All my sales reps are very in touch with the customers. They just don't sell and then you never see them. It's not. That doesn't work here. You know we do trade shows. We see our customers there make it a point at least two times a year. We are seeing our customers. We have FaceTime with them. So it's not like you're going to like have a salesperson. Dave: They sell you a rate and then they are gone. It's not going to be like that. Zohra: Your point of contact is your salesperson. Of course we don't want our salespeople to get in operations which they don't. Their work is to sell. But customer is not going to feel like isolated saying that, oh you know what. So, and so was my salesperson at ceiling. They sold me a rate and now have all these problems and I don't know who to go to. You know that problem will never arise. Like you say that problem will never arise like you say that, uh, your cell phone number is what they need for us. It's just just email email me or email one of my reps, and you will get a response, like I can promise that well, you all have a booth at the rima san diego show. Dave: I'll be sure to stop by, will you be wow? Yes, I'm gonna be there I'll be sure to stop by. Oh, that'll be awesome, yeah, we do rima every year? Yeah, we've been doing it for the past several years now okay, yes, so uh, uh, wow, I can't believe how the time has flown. Zohra: Yeah, it's um, it wasn't that bad, like I thought it would, I know. Dave: So, so a couple, so last couple questions what? What do you enjoy the most about your job, like what's the most satisfying part of your role within C-Link. Zohra: Helping my customers. Dave: Okay, I had a feeling that was it? Zohra: I really, really find it satisfying when I see an email saying you know, thanks, Zohra, you saved my life, you know, or you know like. Dave: Chad, he's our sales director. Zohra: You know, thanks, zohra, you saved my life, you know, or you know, like Chad, he's our sales director. You know he'll send out an email saying, okay, you're a miracle worker, not to me, but to my teams as well, right, because sometimes it's, it's very frustrating to get small things done right, and when that small thing gets done, then everything flows. So I feel like once you get them that ease, that, okay, now their cargo is going to flow. I feel, I feel satisfied, my teams feel satisfied, right. So I think, just helping out and making sure we are there, that's, you know, that's, I think, is very important, because if you're missing in this chain, your customer is just going to be stranded, you know. Dave: Yeah, no, that makes makes sense. So last two questions. So one's kind of serious and the last one's fun. So the serious one is um, if you could go back 20 years, and what year did you say you came to the uS? Zohra: I came in 2000. Dave: Okay, so if you could go, if you had a time machine and you could go back and you could give advice to yourself back in the year 2000, what advice or pep talk or insight, would you tell yourself? Zohra: you tell yourself that I should have started this earlier. I did. Dave: I don't know why I waited till 2006, okay, so yeah that you know that's the answer that every client gives yeah, that they, they didn't start the business, or they didn't do this because they were afraid or there was risk or whatever. And the advice they always, almost always, give is don't be afraid, take the risk, do it. Zohra: Yes, yes, I agree. So I'll give you a little background. So before I joined Shaizad, I was working at a wholesale jewelry place. We had, you know, huge wholesale and we had a lot of mexican um imported jewelry. You know, we used to sell a lot like. It was a very different, different field altogether. We used to supply to all the big stores and stuff like that. And then when shazad started this, you know, he told me he's like I don't know if I can, like we'll be able to afford a salary, or you know how it's going to be, because I'm just starting and and and we don't know. You know how it's going to work because right now I don't have overhead expenses. So think about it, right. So, like I said, he's a visionary, right. And he just told me one thing he's like I promise you that you will not regret, right. And at that point I feel he, he was all. He already taken the risk, he had already taken the risk, he had left his job at at another forwarder and taken the risk to start this. And when he told me that you know you won't regret, I just I just took the leap of faith and said you know what? This is it. If I think I would have like thought a little bit more and said, oh, I won't. I don't know how I'm going to replace my income or what's going to happen. I don't know if this is going to work. I feel like maybe we wouldn't be here. So I think sometimes you just take that leap and then leave it up to the big man up and I think it all works out with your hard work. But you have to put in the work, I feel. Dave: Sure, that is great. Well, my last question, a fun one. So in Houston we have a thriving Indian community and I have a lot of great Indian restaurants to choose from. So two questions. One if you want really good Indian food in San Antonio, do you have to go to your kitchen? Zohra: Or are there some good Indian restaurants in San Antonio? Actually, now there are a couple of good Indian restaurants in San. Antonio, I can say that you know. Dave: Because I'm guessing the Indian population in San Antonio is a lot smaller than Indian. Zohra: Yes, it is a lot smaller, but I can now say if you would ask me this five years ago, I would be like nothing my kitchen but, now I can say actually we just went to one day before yesterday and it was pretty nice. Dave: So yes, yeah, I think I am heading to Houston, uh, next week. Zohra: so I'm going to make it a point to go to one of the nice restaurants Indian restaurants to know, get some food, that's great, which I think. Dave: I think the yellow curry is my favorite. What's your favorite curry? Zohra: I think I'm not very fond of curries, but I think I'm not a big. I'm not a big curry person, so, but I think my favorite Indian food would be biryani. Dave: Okay. Zohra: Yeah, the rice with the meat. Yeah, yeah, I think that that is awesome. Dave: Well, Zohra, thank you again for coming on the show sharing your story, the SeaLink story and uh and sharing your passion. It really comes through that you and uh and Shaizad both have a passion for serving your customers, and that's really. It's always fun to hear that somebody's just really enjoying what they do. Zohra: Yes, yes, thank you. Thank you for having me and thank you for letting me talk about sealing, and I hope that whoever listens to this, you know, comes to us and uses us. Thank you. Dave: That sounds great. You have a great day. Zohra: You too, you too. Special Guest: Zohra Shroff.

Felipe Capella and Joe Lynch discuss a decade of Loadsmart: a look back to move forward. Felipe is Co-founder and CEO of Loadsmart, where they provide logistics solutions powered by industry experts and next-gen technology that lower costs, increase efficiency, and digitize transportation. About Felipe Capella Felipe Capella Co-founder and CEO of Loadsmart, a leading digital freight technology company. Previously advised companies on corporate strategy and M&A in Brazil and New York for 8 years. Joined the Inter-American Development Bank in Washington to advise on sovereign guaranteed development projects for Latin American countries. Founded, developed and launched an online contest startup. Co-founded Loadsmart to help build a revolutionary product. Felipe holds Master degrees from the University of Pennsylvania (valedictorian), from Universidad Francisco de Vitoria (Spain – full scholarship) and an MBA from Fundacao Getulio Vargas (Brazil). He taught Enterprise Recovery and Restructuring for senior students during 2 years at the Federal University of Santa Catarina at age 25, where he was granted a Professorship Honor from the students. Passed the Brazilian Bar Exam among the top 6% and the New York Bar Exam among the Top 3%, working for one of the Top 5 most prestigious law firms in the United States. About Loadsmart Loadsmart offers logistics solutions powered by industry experts and next-gen technology that lower costs, increase efficiency, and digitize transportation. From Planning, Optimization, and Execution to Gate, Yard, and Dock solutions, ending with Audit & Pay capabilities, we deploy the best mix of services and technology to empower your business to move more with less. For more information, please visit. Key Takeaways: A Decade of Loadsmart: A Look Back to Move Forward Felipe Capella and Joe Lynch discus the A Decade of Loadsmart: A Look Back to Move Forward Loadsmart is transforming the logistics landscape by leveraging cutting-edge technology and industry expertise to deliver optimized, reliable, and transparent freight services and solutions. From digital freight brokerage and consultancy to software tools, they empower shippers, carriers, and warehouses to move more with less—increasing efficiency, reducing costs, and enhancing service quality. Capella's journey from law/finance to co-founding LoadSmart, leveraging technology in transportation. The best freight brokers including Loadsmart have evolved from just securing trucks to providing comprehensive logistics solutions. Challenges of traditional brokerage: headcount-heavy, high costs, lack of logistics talent. Technology enables value addition through reinvestment in tech, people, and shipper services. Enterprise, Mid-size, and small shippers benefit from scalable technology and customized logistics solutions. Loadsmart has launched FreightIntel AI: Their AI-powered platform that provides real-time data and insights. AI freight management analyzes data, provides ranked insights and recommendations. AI optimizes shipment consolidation, cost reduction, efficiency, and environmental impact. Shippers are increasingly concerned with cybersecurity and Loadsmart is leading the way with a comprehensive cybersecurity program for its customers and carrier partners. Loadsmart offers a comprehensive suite of logistics services designed to streamline the entire supply chain process. Their services can be categorized into three main areas: Assessment and Analysis Freight Planning and Forecasting: Loadsmart helps businesses predict future freight needs. Network Assessment and Optimization: They analyze existing logistics networks to identify inefficiencies. FreightIntel AI: Their AI-powered platform provides real-time data and insights. Rate Analysis and Benchmarking: Loadsmart helps clients compare freight rates. Planning and Execution Vendor Portal: A centralized platform for order initiation and management. Mode/Route Optimization: Determining the most efficient transportation methods and routes. Tracking & Visibility: Real-time monitoring of shipments. RFP and Mini-bids: Facilitating requests for proposals and mini-bids. Integration Hub: Connecting various systems for seamless data flow. Order Consolidation: Combining multiple orders into a single shipment. Real-time Carrier & Brokers Spot Bidding: Finding the best rates for spot shipments. Brokerage & Managed Transportation: Handling all aspects of freight transportation, including carrier sourcing and contract management. Gate, Yard, and Dock Computer Vision Asset Tracking: Using cameras to track assets within the yard. Driver Check-in/Out: Streamlining the driver check-in and check-out process. Dock Scheduling: Optimizing dock usage and reducing wait times. Yard Management: Managing the flow of trucks and equipment within the yard. Audit and Analytics Freight Audit: Verifying freight invoices for accuracy and identifying overcharges. Analytics and Data as a Service: Providing data-driven insights to support decision-making. Market Intelligence and Econometrics: Offering market analysis and economic forecasting. In essence, Loadsmart provides a holistic solution for logistics operations, combining advanced technology with expert services to help businesses improve efficiency, reduce costs, and enhance customer satisfaction. Learn More About A Decade of Loadsmart: A Look Back to Move Forward Felipe Capella | Linkedin Loadsmart | Linkedin Loadsmart Loadsmart | YouTube Channel Freight Intel AI  Beyond Cost Per Load with Felipe Capella | The Logistics of Logistics The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Our guest on this week's episode is John Lash, group vice president of strategy at e2open. We now have a pause in tariffs with China – or at least a sizable reduction in the amount of those tariffs compared to what was in place two weeks ago in the ongoing tariff wars. How are supply chains reacting and where do we go from here? Will we see another surge in imports during the 90 day pause and how do companies prepare for back-to-school and holiday seasons? Our guest share his insights.Shippers and importers need to be able to plan their shipments over the busy summer months, but there is little certainty to help them plan. We look at how companies are making adjustments during the Chinese tariff pause and how that may affect their planning for the rest of the year.Today, many workers in general are facing “return to office” mandates, but frontline workers in some industries, including logistics, are seeing an increase in opportunities to work from home. This information comes from a survey by resume-building platform Resume Now and frontline workforce hiring company Talroo. We look at what jobs in logistics are seeing increases in remote work opportunities.Supply Chain Xchange  also offers a podcast series called Supply Chain in the Fast Lane.  It is co-produced with the Council of Supply Chain Management Professionals. All episodes are available to stream now. Go to your favorite podcast platform to subscribe and to listen to past and future episodes. The podcast is also available at www.thescxchange.com.Articles and resources mentioned in this episode:e2openU.S. importers await expiration of 90-day tariff pauseRemote job opportunities in logistics are on the riseVisit Supply Chain XchangeListen to CSCMP and Supply Chain Xchange's Supply Chain in the Fast Lane podcastSend feedback about this podcast to podcast@agilebme.comPodcast is sponsored by: KardexOther linksAbout DC VELOCITYSubscribe to DC VELOCITYSign up for our FREE newslettersAdvertise with DC VELOCITY

Jeff Carlson of Cass Information Systems is back in today's episode to discuss the extended shipper payment cycle and its potential impact on startups and small carriers in the industry! Stay connected to the show for more market updates!   Here's What to Learn From This Episode: Freight Market Stabilization: Freight volumes and rates showing stability in 2024; CAS Freight Index indicates steady average transaction sizes. Minor fluctuations noted during events (e.g., DOT blitz week) may signal capacity shifts. Extended Shipper Payment Terms: Shippers shifting focus to cash position; increasing payment terms up to 120 days. Large enterprises favor financial stability with carriers, making it tougher for startups to enter the market without proven track records. Supply chain finance programs target transportation to improve liquidity. Impact on Small Carriers: Small/startup carriers advised to avoid enterprise shippers initially to build stability; extended receivables and large credit lines are essential for handling substantial accounts. Effective cash flow management is critical; recommend lines of credit or factoring to prevent negative cash flow amid extended payment terms.   About Jeff Carlson Jeff joined Cass Information Systems in April of 2019 as Vice President Global Sales & Marketing. Jeff joined Cass with more than 20 years' experience in the freight payment industry, where he served in several strategic management roles. While at U.S. Bank, he played a significant role in the development of key aspects of the PowerTrack solution, pricing model, and marketing and sales processes. He also was part of the supply chain finance team to help build out aspects of that service offering. Jeff also served as a vice president of the technology, consumer products/retail, and manufacturing industry verticals at freight payment provider Trax Technologies. Prior to his experience in the freight payment industry, Jeff spent time with Dart Trucking, Canadian Pacific Railroad after starting his career at Koch Industries. Website: https://www.cassinfo.com/  

Intermodal demand will likely remain volatile from the start-and-stop trade policy coming out of Washington. International demand may get a boost following the US and China lowering their tariffs on one another as part of the announced 90-day truce. Shippers may start to rush to fill warehouses at lower duties. This will help mitigate the drag on domestic intermodal demand created by lower diesel prices. In this Talking Transports podcast, Anne Reinke, president and CEO of the Intermodal Association of North America (IANA), joins Lee Klaskow, Bloomberg Intelligence senior transportation and logistics analyst, to share her insights about the state of the industry against this uncertain backdrop. Reinke also discusses legislative priorities, combating fraud, market-share opportunities and how her career in transports was sparked by boredom.See omnystudio.com/listener for privacy information.

On Episode 840 of WHAT THE TRUCK?!?, Dooner is talking about yet another freight theft in Southern California. The thieves spoofed a bill of lading and made off with a shipper's freight. Travelers' Scott Cornell stops by to talk about the rise of strategic theft and why your cargo may be at risk. President Donald Trump told Walmart to “eat the tariffs,” but is that a realistic ask? With steep 30% tariffs across a lot of Walmart and many other retailers' items, they're saying cost increases are unavoidable. Rodney Manzo at Anvyl by Sage breaks down the company's latest state of the supply chain report, which looks at shipper fears around increasing costs related to tariffs, transportation, and shipping delays.  The truckload market got tight last week due to International Roadcheck, but can it last? We'll take a look at the latest data in SONAR's Trade War Command Center, and we'll look at how rates, volumes and tender rejections are holding up. Catch new shows live at noon EDT Mondays, Wednesdays and Fridays on FreightWaves LinkedIn, Facebook, X or YouTube, or on demand by looking up WHAT THE TRUCK?!? on your favorite podcast player and at 5 p.m. Eastern on SiriusXM's Road Dog Trucking Channel 146. Watch on YouTube Check out the WTT merch store Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

On Episode 840 of WHAT THE TRUCK?!?, Dooner is talking about yet another freight theft in Southern California. The thieves spoofed a bill of lading and made off with a shipper's freight. Travelers' Scott Cornell stops by to talk about the rise of strategic theft and why your cargo may be at risk. President Donald Trump told Walmart to “eat the tariffs,” but is that a realistic ask? With steep 30% tariffs across a lot of Walmart and many other retailers' items, they're saying cost increases are unavoidable. Rodney Manzo at Anvyl by Sage breaks down the company's latest state of the supply chain report, which looks at shipper fears around increasing costs related to tariffs, transportation, and shipping delays.  The truckload market got tight last week due to International Roadcheck, but can it last? We'll take a look at the latest data in SONAR's Trade War Command Center, and we'll look at how rates, volumes and tender rejections are holding up. Catch new shows live at noon EDT Mondays, Wednesdays and Fridays on FreightWaves LinkedIn, Facebook, X or YouTube, or on demand by looking up WHAT THE TRUCK?!? on your favorite podcast player and at 5 p.m. Eastern on SiriusXM's Road Dog Trucking Channel 146. Watch on YouTube Check out the WTT merch store Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, we get into some freight fraud trends that are more commonplace than double brokering. Our guest, Michael Grace, VP of Customer Risk Management at Highway breaks down how carrier sales reps and shippers can be a first line of defense against fraud.  For more information subscribe to Check Call the newsletter or the podcast. Follow the Check Call Podcast Other FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, we get into some freight fraud trends that are more commonplace than double brokering. Our guest, Michael Grace, VP of Customer Risk Management at Highway breaks down how carrier sales reps and shippers can be a first line of defense against fraud.  For more information subscribe to Check Call the newsletter or the podcast. Learn more about your ad choices. Visit megaphone.fm/adchoices

On today's episode, Supply Chain Leaders Brian Hastings and Justin Maines sit down with Chadd Olesen, CEO and founder of AVRL, to discuss his unconventional entry into the logistics industry and his work with top brokerages. Topics include automation, change management, and strategies for transforming midsize brokerages into industry powerhouses. Chad shares insights on the complexities of spot bidding, the impact of emerging technologies, and the importance of educating brokers. Join us as we explore how AVRL is revolutionizing the transportation sector and what the future holds for brokerage companies.The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success.Timestamps: (00:31) - Chadd's Journey into Logistics(00:46) - Early Projects and Key Partnerships(02:06) - Breaking into Transportation(05:02) - Automation in Transportation06:13 Growth and Change Management(07:31) - Solving Problems for Shippers and 3PLs(14:34) - Future of Technology in Logistics(19:33) - Challenges and Opportunities in Automation(21:13) - Intern's Quick Adaptation to TMS(22:39) - Building a Unique Culture at AVRL(25:37) - Challenges in Technology Adoption(27:27) - The Role of Change Management(33:49) - Client Expectations and Long-Term Success(37:07) - Conclusion and Final ThoughtsConnect with Chadd Olesen!▶️LinkedIn | WebsiteConnect with us! ▶️ Website | LinkedIn | Brian's LinkedIn | Justin's LinkedIn▶️ Get our newsletter for more logistics insights▶️ Send us your questions!! ask@go-veritas.comWatch the pod on: YouTube

The uncertainty created by more protectionist policies out of Washington make supply-chain professional jobs increasingly more stressful and unpredictable. Shippers need to be nimble, patient and not overly reactive to headlines out of the White House. In this episode of the Talking Transports podcast, John Janson, vice president of global logistics at SanMar, joins Lee Klaskow, Bloomberg Intelligence’s senior transportation and logistics analyst, to share his insights about navigating today’s environment. Janson talks about SanMar’s ocean, parcel, less-than-truckload, intermodal and truckload strategies, rates and how its playbook during the pandemic may help it come out of current headwinds in a better position with its customers and transportation providers. The company has been proactively diversifying its exposure to China for some time.See omnystudio.com/listener for privacy information.

SOOHNAHMHIEEEE it is for this episode! It's been a long time Shippers and we felt like we needed to do just an episode to deload these amazing BL shows out there. Well basically, kwentuhan lang naman tayo today so listen in and join in the fun as we give updates of what we remember from #OssansLove #UsSeries #MyGoldenBlood and some other BLs like #Perfect10Liners #SpareMeYourMercy #SweetToothGoodDentist #BoysInLove and #TheNextPrince!Play it now!-----Make chika and barda with us through our following socials:⁠⁠⁠⁠⁠⁠⁠https://twitter.com/theshippersph⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/theshippersph⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.instagram.com/theshippersph⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠htttp://www.tiktok.com/@shippersph⁠⁠⁠⁠⁠⁠⁠For more inquiries, e-mail us at ⁠⁠⁠⁠⁠⁠⁠shippersph@gmail.com⁠

With the upcoming National Motor Freight Classification (NMFC) system changes — Docket 2025-1 — poised to boost carrier efficiency and potentially lower shipping costs, this discussion examines past classification challenges and outlines the future benefits, along with crucial preparation resources for shippers.   Host Samantha Jones of SJ Consulting is joined by Seth Bauer, Director of Traffic Services at Old Dominion Freight Line, and Keith Peterson, Director of Operations for the National Motor Freight Traffic Association (NMFTA).   Key Takeaways: ·       Why did the NMFTA change to density-based pricing? [5:54] ·       How will updates to the National Motor Freight Classification system impact shippers? [8:48] ·       Benefits and challenges of the NMFC Docket 2025-1 changes. [17:11] ·       Resources and tools that help shippers prepare for the upcoming changes to the NMFC system. [20:31]    Shareables: ·       “Freight today, a lot of it is on pallets so it makes sense to look at it from a density-base. You need the dimensions and the weight. It just keeps it nice and simple and uniform across the board.” — Keith Peterson, Director of Operations, NMFTA ·       “From a classification standpoint, simplification is going to be great. And it's going to create a better experience for the customer.” — Seth Bauer, Director of Traffic Services, ODFL ·       “We want a pallet that is composed well. It's never been incumbent on the shipper in the past to make sure they are stacking their pallets so they are filling all the spaces.” — Seth Bauer, Director of Traffic Services, ODFL ·       “I don't know any carrier that doesn't appreciate getting the dimensions so they know what to plan for as far as picking up.” — Keith Peterson, Director of Operations, NMFTA ·       “From a carrier perspective, the best resource we have is the Solutions Specialist.” — Seth Bauer, Director of Traffic Services, ODFL   Resources ·       Connect with Samantha Jones ·       OD's NMFTA Resource Page ·       OD Outlook ·       ODFL.com ·       NMFCChanges.com ·       Cargo Shorts podcast ·       Shippers can direct freight-related questions to marketing@ODFL.com.

In this episode, Andrew welcomes three seasoned logistics leaders with a unique perspective, having all started on the brokerage world before transitioning to the shipper side: Nicole Schuman, transportation procurement manager at Reser's Fine Foods; Marco Vargas-Avila, director of U.S. logistics at Dole Packaged Foods; and Andrew Dafnos, director of supply chain at KeHE Distributors.Andrew and the panel cover:Balancing cost vs. service, the importance of understanding different provider models (asset vs. non-asset), and strategic bid cycle planning.How shippers evaluate potential partners, the critical role of transparency, and why understanding a shipper's specific network needs (not just offering a truck) is key.Direct feedback on what makes cold outreach successful, common pitfalls to avoid, and the power of demonstrating genuine understanding before pitching.Perspectives on how the logistics landscape is changing and preparing for future trends.Follow The Freight Pod and host Andrew Silver on LinkedIn.*** This episode is brought to you by Rapido Solutions Group. I had the pleasure of working with Danny Frisco and Roberto Icaza at Coyote, as well as being a client of theirs more recently at MoLo. Their team does a great job supplying nearshore talent to brokers, carriers, and technology providers to handle any role necessary, be it customer or carrier support, back office, or tech services. Visit gorapido.com to learn more. *** A special thanks to our additional sponsors: Cargado – Cargado is the first platform that connects logistics companies and trucking companies that move freight into and out of Mexico. Visit cargado.com to learn more. Greenscreens.ai – Greenscreens.ai is the AI-powered pricing and market intelligence tool transforming how freight brokers price freight. Visit greenscreens.ai/freightpod today! Metafora – Metafora is a technology consulting firm that has delivered value for over a decade to brokers, shippers, carriers, private equity firms, and freight tech companies. Check them out at metafora.net. ***

How do you build a truly efficient and cost-effective final-mile network?

In this episode of The Long Haul, Adam Wingfield sits down with Justin Lu, CEO of Truckpedia, to break down one of the most critical moves for small carriers—getting out of the broker dependency cycle and going directly to shippers for freight. Justin knows this game firsthand. He took his family's 3-truck operation and scaled it to 50 trucks by putting in the work, cold calling shippers, and securing direct freight contracts. Now, through Truckpedia, he's helping other small carriers do the same—showing them how to stand out, build credibility, and win direct freight opportunities. We go deep into why small carriers need to stop waiting for freight to come to them, the common mistakes they make when approaching shippers, and how to confidently pitch their services to land steady, high-paying freight. Learn more about your ad choices. Visit megaphone.fm/adchoices

On Episode 826 of WHAT THE TRUCK?!?, Dooner is joined by OOIDA's Lewie Pugh to talk about a new bill in Arkansas fining truckers who cannot speak English sufficiently. Will it be enough to keep our roads safe or should noncompliant drivers be put out of service?  The trade war is a constantly evolving situation causing some industries to freeze in their tracks. Vinturas' Alexander Style stops by to talk about how tariffs are impacting his clients in the OEM, automotive and trucking space. Shippers are getting tempted by foreign forwarders to commit classification and country-of-origin fraud; what do we need to look out for? In headlines, tender volumes drop 9% year over year; intermodal benefits from freight pull forward; Trump exempts smartphones and computers from tariffs; more.  Catch new shows live at noon EDT Mondays, Wednesdays and Fridays on FreightWaves LinkedIn, Facebook, X or YouTube, or on demand by looking up WHAT THE TRUCK?!? on your favorite podcast player and at 5 p.m. Eastern on SiriusXM's Road Dog Trucking Channel 146. Watch on YouTube Check out the WTT merch store Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

On Episode 826 of WHAT THE TRUCK?!?, Dooner is joined by OOIDA's Lewie Pugh to talk about a new bill in Arkansas fining truckers who cannot speak English sufficiently. Will it be enough to keep our roads safe or should noncompliant drivers be put out of service?  The trade war is a constantly evolving situation causing some industries to freeze in their tracks. Vinturas' Alexander Style stops by to talk about how tariffs are impacting his clients in the OEM, automotive and trucking space. Shippers are getting tempted by foreign forwarders to commit classification and country-of-origin fraud; what do we need to look out for? In headlines, tender volumes drop 9% year over year; intermodal benefits from freight pull forward; Trump exempts smartphones and computers from tariffs; more.  Catch new shows live at noon EDT Mondays, Wednesdays and Fridays on FreightWaves LinkedIn, Facebook, X or YouTube, or on demand by looking up WHAT THE TRUCK?!? on your favorite podcast player and at 5 p.m. Eastern on SiriusXM's Road Dog Trucking Channel 146. Watch on YouTube Check out the WTT merch store Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

We're joined again by Sebastian of Corellian_Collectibles and we've got lots of news! Unanncounced figures showing up in stores and on ebay! Walmart getting shippers of products not supposed to be out for months yet. Dogs and cats living together. Mass hysteria! Check out his IG page! @Corellian_Collectibles Don't forget to give Zach a follow on his new IG @blackseriescantina! https://www.instagram.com/blackseriescantina/  If you want to join future podcasts and listen as we record live and interact with us as it's recording, consider joining us on Patreon. We also host give aways. Or if you just want to support the podcast and see a video version, you can do that there too. The video version is already up! https://www.patreon.com/blackseriescantina Check out our Merch! https://black-series-cantina-podcast.creator-spring.com  Email us with any questions or comments blackseriescantina@gmail.com Check out Zach on Instagram @blackseriescantina Zach on TikTok @thestarwarsblackseries Check out Mike on YouTube www.youtube.com/c/mikekaess And on IG @mike.kaess Blue Sky Mike.Kaess

Davis Mattek continues the road to 250k by drafting in The Big Board on Underdog Fantasy JOIN THE CHANNEL: https://www.youtube.com/channel/UChjRIs14reAo-on9z5iHJFA/join Find Merch: https://mattek.store/ Draft for $1,500,000 on UnderDog Fantasy & Get A $1,000 Deposit Bonus With A FREE Pick 'Em Bonus Entry:  https://play.underdogfantasy.com/p-davis-mattek GET 10% OFF RUN THE SIMS W/ CODE "ENDGAME": www.runthesims.com Try Out UNABATED'S Premium Sports Betting + DFS Pick 'Em Tools: https://unabated.com/?ref=davis Draft for $1,500,000 on UnderDog Fantasy & Get A $1,000 Deposit Bonus With A FREE Pick 'Em Bonus Entry:  https://play.underdogfantasy.com/p-davis-mattek Try Out UNABATED'S Premium Sports Betting + DFS Pick 'Em Tools: https://unabated.com/?ref=davis Sign up for premium fantasy football content and get exclusive Discord access: www.patreon.com/davismattek Subscribe to the AutoMattek Absolutes Newsletter: https://automattekabsolutes.beehiiv.com/ Download THE DRAFT CADDY: https://endgamesyndicate.com/membership-levels/?pa=DavisMattek Timestamps: 00:00 Big Board (Fantasy Football Best Ball Introduction) 2:30 Big Board 123 of 150  3:45 Underdog Wish Lift  9:00 Who wants any of the players at the 4/5 turn  12:20 Chris Olave  16:55 James Conner  21:40 The Rookie RB Class  25:00 Braelon Allen (Can it get better?)  35:55 Jalen Milroe  43:15 Who is going to rise the most in Best Ball Mania 6  50:59 Big Board 124 of 150  52:00 Pat Bryant  1:02:00 How does fading DK Metcalf bury me  1:06:30 What will be the biggest surprise of the draft?  1:12:00 Amari Cooper Is Cooked  1:24:45 Cost is super relative in the big board  1:32:30 Kyle Williams  Audio-Only Podcast Feed For All Davis Mattek Streams: https://podcasts.apple.com/us/podcast/grinding-the-variance-a-davis-mattek-fantasy-football-pod/id1756145256

Pat Kerrane joins Davis Mattek to close up shop in The Big Board on Underdog Fantasy JOIN THE CHANNEL: https://www.youtube.com/channel/UChjRIs14reAo-on9z5iHJFA/join Find Merch: https://mattek.store/ Draft for $1,500,000 on UnderDog Fantasy & Get A $1,000 Deposit Bonus With A FREE Pick 'Em Bonus Entry:  https://play.underdogfantasy.com/p-davis-mattek GET 10% OFF RUN THE SIMS W/ CODE "ENDGAME": www.runthesims.com Try Out UNABATED'S Premium Sports Betting + DFS Pick 'Em Tools: https://unabated.com/?ref=davis Draft for $1,500,000 on UnderDog Fantasy & Get A $1,000 Deposit Bonus With A FREE Pick 'Em Bonus Entry:  https://play.underdogfantasy.com/p-davis-mattek Try Out UNABATED'S Premium Sports Betting + DFS Pick 'Em Tools: https://unabated.com/?ref=davis Sign up for premium fantasy football content and get exclusive Discord access: www.patreon.com/davismattek Subscribe to the AutoMattek Absolutes Newsletter: https://automattekabsolutes.beehiiv.com/ Download THE DRAFT CADDY: https://endgamesyndicate.com/membership-levels/?pa=DavisMattek Timestamps: 00:00 Big Board with Pat Kerrane (Fantasy Football Best Ball Introduction) 6:30 Big Board 120 of 150 7:30 Where do we WANT Ashton Jeanty to land?  16:00 Buying The Minnesota Vikings  25:00 Chiefs WR Room  29:45: Waking Up In A Tory Horton Cold Sweat  33:40 Kerrane On Cam Skattebo  42:30 What is the difference between a rookie RB and a premium handcuff?  57:50 Big Board 121 of 150  1:05:20 Chase Brown  1:26:30 DJ Giddens  1:50:30 Deep Travis Hunter Discussion  1:51:40 Big Board 122 of 150  2:03:00 Harold Fannin Jr... Duck Feet?  2:15:30 Bo Nix  Audio-Only Podcast Feed For All Davis Mattek Streams: https://podcasts.apple.com/us/podcast/grinding-the-variance-a-davis-mattek-fantasy-football-pod/id1756145256

It's a familiar frustration to any trucker – getting access to a restroom at the loading dock. We'll tell you about an effort to fix that. Also, we'll take another look at the driver shortage myth. Then, ELDs had Congress' attention last week, and OOIDA's Lewie Pugh was there to explain truckers' point of view. And the Interstate 55 bridge over the Mississippi River in Memphis, Tenn., is at the end of its useful life. We'll learn about plans to replace it. 0:00 – Bill designed to solve truckers' bathroom access problem 10:01 – Congress hears the truth behind the driver shortage myth 24:27 – What it takes to replace a major river crossing

In this episode, Sara Black of Luminaries Consulting brings valuable insights from her extensive background in sales training within the logistics industry! Sara highlights the critical components of enterprise selling, the advantage of cold calling and in-person meetings over digital sales approaches, diverse sales strategies tailored for various customer sizes, the significance of thorough research before engaging with enterprise clients, and balancing key performance indicators with the quality of interactions!   About Sara Black Sara Black is a Partner & Co-founder of Luminaries Consulting - helping Logistics companies of all shapes and sizes get, keep, and grow their ideal customers. Sara grew her career at Coca-Cola Enterprise, CH Robinson, and Land O'Lakes and In 2018 Sara & Holly LaBoda launched Luminaries Consulting. Sara loves working with logistics leaders to help them achieve their goals, whether that is improved results, a winning sales strategy, or upskilling talent.   Connect with Sara Website: https://www.luminariesconsulting.com/  Email: sara@luminariesconsulting.com  LinkedIn: https://www.linkedin.com/in/sarablack-warden/   

Must Arrive By Date (MABD) shipping has become a cornerstone for retailers and supply chains alike. Born out of the need for efficiency and precision, MABD's mandate that freight must be delivered within highly specific date and time windows. There are strict penalties for non-compliance, presenting challenges for shippers. Understanding and navigating these requirements is essential for those involved in the movement of goods.   Host Samantha Jones of SJ Consulting, is joined by Greg Plemmons, Executive Vice President and Chief Operating Officer and Chris Kelley, Senior Vice President of Operations at Old Dominion Freight Line to discuss best practices for shippers and carriers to ensure scorecard compliance.   Key Takeaways: ·       What is Must Arrive By Date (MABD), and are requirements different from LTL shipments? [2:10] ·       How can carriers ensure external challenges do not inhibit MABD shipments? [11:05] ·       Scorecards and penalties prompt shippers to engage with trusted partners. [13:28] ·       Identifying which shipments require an MABD level of attention. [20:55]   Shareables: ·       “Make digital connections with your carrier to streamline the flow of communication.” — Greg Plemmons, COO, ODFL ·       “As the economy picks back up, warehouse space at the DC's will get more constrained and that will continue to push more MABD.” — Greg Plemmons, COO, ODFL ·       “We have conversations with customers every day about the improvement in their scorecards after signing on with our MABD program.” — Chris Kelley, Senior Vice President of Operations, ODFL ·       “It's important for these retailers to be careful with what type of inventory they are holding, and how fast they are turning products.” — Samantha Jones, Host of Cargo Shorts Podcast, ODFL ·       “Communicate with your carrier early and often and we will do the same.” — Greg Plemmons, COO, ODFL ·       “It's more critical than ever to get the product out there.” — Chris Kelley, Senior Vice President of Operations, ODFL   Resources: ·       Connect with Samantha Jones ·       Learn about OD's MABD services ·       OD Outlook ·       ODFL.com ·       Cargo Shorts podcast ·       Shippers can direct freight-related questions to marketing@ODFL.com.

Summary  Sulfur, an instrumental commodity to global industry, is a highly corrosive commodity typically shipped via rail in a molten state. Shippers must take care to protect their rolling stock by applying linings that resist heat, chemicals, and impacts. In this episode, rail industry expert Lupe Pavon and tank lining expert Steve Liebhart explore service environment, cleaning/surface preparation, and protective lining principles for rail cars in molten sulfur service. They also relate interesting findings from a field inspection.    And, Steve considers himself a near-perfect driver in the snow, and Lupe reveals his favorite vegetable.    **Timestamps ** 00:00 – Introduction  02:11 – Corrosion mechanisms and failure modes of molten sulfur tank cars  05:36 – A highly stressful service environment for a lining  09:01 – Pitting corrosion and substrate blending for surface preparation  14:12 – Carboline's new Plasite XHT 400 hybrid epoxy lining  18:14 – Eliminating an extra step in the surface preparation process  18:38 – We inspected Plasite XHT 400 in two cars after 30+ months in service  25:27 – The Four Questions

On Episode 813 of WHAT THE TRUCK?!?, Dooner is talking about the impact tariffs are having on shippers. We'll take a look at how U.S. shippers are reacting to new tariff bills that they're being hit with. Will they pass the cost on to the consumer? One World Supply Chain Consulting's Mike Eischer talks about how his clients are reacting to tariff turmoil and how they're restructuring their supply chains to offset new costs. Truck drivers die on average 16 years earlier than the general population. A dangerous gig combined with a sedentary lifestyle is having massively detrimental effects on U.S. truck drivers. Offshift's Mark Manera drops by to talk about the importance of driver health and about why we teamed up again to get the industry squatting. Jonathon Reese went from trucking to selling solar. We'll get a driver's perspective on the good, the bad and the ugly about the profession. Plus, MLB recalls “vulgar” hat; trucking toddlers; and more.  Catch new shows live at noon EDT Mondays, Wednesdays and Fridays on FreightWaves LinkedIn, Facebook, X or YouTube, or on demand by looking up WHAT THE TRUCK?!? on your favorite podcast player and at 5 p.m. Eastern on SiriusXM's Road Dog Trucking Channel 146. Watch on YouTube Check out the WTT merch store Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

On Episode 813 of WHAT THE TRUCK?!?, Dooner is talking about the impact tariffs are having on shippers. We'll take a look at how U.S. shippers are reacting to new tariff bills that they're being hit with. Will they pass the cost on to the consumer? One World Supply Chain Consulting's Mike Eischer talks about how his clients are reacting to tariff turmoil and how they're restructuring their supply chains to offset new costs. Truck drivers die on average 16 years earlier than the general population. A dangerous gig combined with a sedentary lifestyle is having massively detrimental effects on U.S. truck drivers. Offshift's Mark Manera drops by to talk about the importance of driver health and about why we teamed up again to get the industry squatting. Jonathon Reese went from trucking to selling solar. We'll get a driver's perspective on the good, the bad and the ugly about the profession. Plus, MLB recalls “vulgar” hat; trucking toddlers; and more.  Catch new shows live at noon EDT Mondays, Wednesdays and Fridays on FreightWaves LinkedIn, Facebook, X or YouTube, or on demand by looking up WHAT THE TRUCK?!? on your favorite podcast player and at 5 p.m. Eastern on SiriusXM's Road Dog Trucking Channel 146. Watch on YouTube Check out the WTT merch store Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, we dive into the tricky world of managing shippers expectations while still helping them craft an efficient supply chain. Our guest, Phil Schmidbauer, Vice President, Solutions Design at ODW Logistics shares the secret sauce on helping shippers help themselves. For more information subscribe to Check Call the newsletter or the podcast. Follow the Check Call Podcast Other FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, we dive into the tricky world of managing shippers expectations while still helping them craft an efficient supply chain. Our guest, Phil Schmidbauer, Vice President, Solutions Design at ODW Logistics shares the secret sauce on helping shippers help themselves. For more information subscribe to Check Call the newsletter or the podcast. Follow the Check Call Podcast Other FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, we dive into the tricky world of managing shippers expectations while still helping them craft an efficient supply chain. Our guest, Phil Schmidbauer, Vice President, Solutions Design at ODW Logistics shares the seret sauce on helping shippers help themselves. For more information subscribe to Check Call the newsletter or the podcast. Follow the Check Call Podcast Other FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, we dive into the tricky world of managing shippers expectations while still helping them craft an efficient supply chain. Our guest, Phil Schmidbauer, Vice President, Solutions Design at ODW Logistics shares the seret sauce on helping shippers help themselves. For more information subscribe to Check Call the newsletter or the podcast. Follow the Check Call Podcast Other FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices

Our guest on this week's episode is Brian Lynch, EY Americas Transportation Sector Leader and an Executive Director in the Transaction Strategy and Execution practice at EY-Parthenon. With the ratification earlier this week of the new 6-year agreement between dock workers and ports on the East and Gulf Coasts, it seems like we will have some labor peace that will last a while. Our guest discusses what that bit of certainty means to both shippers and carriers. Mobile robots in the warehouse—such as autonomous mobile robots (AMRs), goods-to-person systems, and automated storage and retrieval systems—have now been accepted as mature technologies. Susan Lacefield, executive editor of Supply Chain Xchange, joins us to talk about the industry acceptance of these technologies and to preview the latest issue of SCX that focuses on robotics and automation.Supply chains are among those industries where workers face a higher level of risk of injury, according to new research released by manufacturer Kuru. The study analyzed data from the Bureau of Labor Statistics to identify where supply chain jobs rank among jobs from other industries for the potential for on-the-job injuries.Supply Chain Xchange  also offers a podcast series called Supply Chain in the Fast Lane.  It is co-produced with the Council of Supply Chain Management Professionals. A series of ten episodes is now available on the "State of Logistics." The episodes provide in-depth looks into the current states of key transportation modes, such as trucking, rail, air, and ocean. It also looks at inventory management, 3PLs and more.  All ten episodes are available to stream now. Go to your favorite podcast platform to subscribe and to listen to past and future episodes. The podcast is also available at www.thescxchange.com.Articles and resources mentioned in this episode:EY AmericasSupply Chain XchangeReport: Transportation and warehousing top list of most injury-prone industriesVisit Supply Chain XchangeListen to CSCMP and Supply Chain Xchange's Supply Chain in the Fast Lane podcastSend feedback about this podcast to podcast@agilebme.comPodcast is sponsored by: Zebra Robotics AutomationOther linksAbout DC VELOCITYSubscribe to DC VELOCITYSign up for our FREE newslettersAdvertise with DC VELOCITY

Neal Huffman and Joe Lynch discuss Farelanes: real time lane pricing for everyone. Neal is the Chief Executive Officer and Co-founder of Farelanes, a company specializing in providing real-time lane pricing data for the logistics industry. About Neal Huffman Neal Huffman is the Chief Executive Officer and Co-founder of Farelanes, a company specializing in providing real-time lane pricing data for the logistics industry. Neal has over 40 years in software development, innovation, and product management rollouts spread across the telecommunications and enterprise software industries. He played a role in the first Fiber to the Home technology deployed in Loudon County, Virginia in 1999. He transitioned to enterprise software and quickly latched on to the cloud deployment model. He helped pioneer an integrated credit card solution for the fare gate/public transit industry. Neal is not afraid of taking on new innovative approaches to existing markets and becoming an evangelist in the process. He does not shy away from the unknown and is fully focused on evangelizing Farelane's approach for taking the obfuscation out of the transportation lane pricing chaos that exists today. He is intently focused on bringing real time fare solutions enabling all players success in the transportation industry. About Farelanes Farelanes is a leader in Logistics analytics and real-time Lane Pricing for all equipment types operating on North American roads today.  With over 25 equipment types, not just Dry Van, Reefer and Flatbed, Farelanes provides truckload freight data analytics services for North America.  Shippers, brokers, carriers, TMS's, and industry partners rely on Farelanes for real-time market price indices for over 37,000 primary lanes and market data trends and insights, based on more than 20 billion in paid freight invoice market transactions. Founded in 2023, Farelanes is headquartered in Fort Worth, Texas. Key Takeaways: Farelanes: Real Time Lane Pricing for Everyone Neal Huffman and Joe Lynch discuss Farelanes: real time lane pricing for everyone. Neal is the Chief Executive Officer and Co-founder of Farelanes, a company specializing in providing real-time lane pricing data for the logistics industry. Mission and Vision: Farelanes aims to be the platform for industry innovation in logistics by enabling true and fair pricing, foundational content, centralized data publishing, and tools for computation and data management. Their vision is to be logistics' trusted partner in driving innovation, reducing complexity, and delivering network efficiencies through standards, technology, and effective governance. Product Offerings: The company offers several products tailored to different stakeholders in the logistics sector: Farelanes Silver: Designed for carriers, providing access to real-time lane pricing data. Farelanes Gold: Aimed at shippers, offering comprehensive pricing insights. Farelanes Bulk Data Publishing: For brokers and other entities requiring bulk data feeds, offering real-time data in various formats. Data Sources and Accuracy: Farelanes sources its data from trusted nationwide and custom geographic segments, ensuring accurate and transparent real-time pricing information. Team Expertise: The leadership team includes individuals with extensive experience in software development, innovation, and product management across telecommunications and enterprise software industries. Notable team members include Neal Huffman (CEO/Co-founder) and Andrew Cohen (CTO/Co-founder). Clientele: Farelanes serves a diverse clientele, ranging from Fortune 500 companies to owner-operators, providing solutions that cater to various organizational sizes and needs. Learn More About Farelanes: Real Time Lane Pricing for Everyone Neal Huffman | Linkedin Farelanes | Linkedin Farelanes Contact Farelanes The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Erika Voss and Joe Lynch discuss taking the uncertainty and risk out of freight. Erika is Vice President of Information Security at DAT Freight & Analytics, the largest truckload freight marketplace in North America. About Erika Voss Dr. Erika Voss, with over two decades of experience, has held high-level positions at companies including Capital One, Microsoft, and Amazon Web Services. Currently Vice President of Information Security at DAT Freight & Analytics, she leads the vision, strategy, and execution of advanced security protections. Recognized as a leader in her field, Erika has been honored with the CISO's Top 100 Accelerated CISOs Award (A100) and the 2024 Women in Supply Chain Award in the DEI Pioneer category. Erika holds a Ph.D. in Cybersecurity from Northcentral University, while teaching Cyber courses in the evening and advising Women in Leadership at the University of San Francisco. About DAT Freight & Analytics DAT Freight & Analytics operates the largest truckload freight marketplace in North America. Shippers, transportation brokers, carriers, news organizations and industry analysts rely on DAT for trends and data insights based on more than 400 million freight matches and a database of $150 billion in annual market transactions.Founded in 1978, DAT is a business unit of Roper Technologies (Nasdaq: ROP), a constituent of the Nasdaq 100, S&P 500, and Fortune 1000. Key Takeaways: Taking the Uncertainty and Risk Out of Freight Network Integrity Unit: DAT has a dedicated team, the Network Integrity Unit, which works around the clock to monitor the network for suspicious activity, investigate potential threats, and enforce security measures to protect users from fraud and cybercrime. Proactive Security Measures: DAT employs a range of proactive measures, including multi-factor authentication, advanced monitoring tools, and regular security testing, to safeguard user accounts and data, and to prevent fraudulent activities like identity theft and double brokering. Data-Driven Insights: DAT offers advanced analytics, providing shippers with actionable insights to optimize transportation decisions and mitigate risks. Comprehensive Freight Visibility: With access to vast transaction data, shippers can track rates across various modes (TL, LTL, Intermodal, Ocean) and equipment types (Dry Van, Flatbed, Temp-Control). RateView Analytics: DAT helps manage transportation costs with accurate market data, allowing shippers to set realistic budgets and adjust rates during volatile conditions. Network Analytics: Shippers gain granular visibility into capacity, helping them optimize sourcing and manage their transportation network more efficiently. Custom Analytics Services: DAT offers tailored analytics, API integrations, and consultative services to address specific business needs and improve decision-making. Proven Trust by Leading Companies: Over 1,400 shippers, including major brands like Walmart and Freshpet, rely on DAT's data for logistics decision-making. Market Benchmarking: DAT provides benchmarking tools that allow shippers to compare their freight spend against the broader market, identifying opportunities for cost savings and risk management. Learn More About Taking the Uncertainty and Risk Out of Freight Erika Voss | Linkedin DAT Freight & Analytics | Linkedin DAT security team: How to make safe connections online Transparency you can trust: A new approach to maximize your network Fraud Protection DAT Freight | Facebook DAT Freight | X DAT Freight | Instagram DAT Freight | YouTube DAT iQ: The Metrics that Matter with Samuel Parker The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Bobby Strenk of SecurSpace & Ron Greene of Overhaul talk about cargo theft - the biggest challenges & trends, and best ways to keep your shipments safe.   IN THIS EPISODE WE DISCUSS:   [05.38] An introduction to Bobby and SecurSpace, and Ron and Overhaul. [07.54] Exactly what cargo theft is, the different types, and the trends to look out for. “There's a whole new world in cargo theft. We're three years into a significant spike in cargo theft, and the US takes the lead in how much it's increased… There's been an expansion of theft techniques and a lot of criminal organizations, that historically weren't in the cargo theft space, have jumped in with both feet.” [10.09] The current scope of the cargo theft problem, and why gathering data to measure it accurately is problematic. [13.13] The future of cargo theft, and why it's going to continue to rise. “It's going to take a collaborative industry, plus government and associations, joining forces to curb this issue.” [14.47] What shippers can do, from a people perspective, to mitigate freight theft and risk, and why organizations need to focus on security through compliance. [21.35] How technology and security can help shippers mitigate risk and prevent theft. [25.25] Why secure parking and storage is so important, and what organizations should look for in a secure yard. [30.54] How providers can better secure their yards. “What are you doing at your facility, what is your infrastructure, and how does it compare to the gold standard? Not every yard needs to be Fort Knox, so take a ‘good, better, best' approach.” [35.03] How shippers, and their 3PL partners and carriers, can better secure their freight in-transit. “Everybody, the entire organization from the top to the bottom, needs to adhere to a security culture... Building a safety culture is what the industry has to do to help mitigate this problem.” [38.44] Why freight at rest is at risk, and what companies can do to secure it. [43.03] How SecurSpace helps customers with their growing national network of secure parking and storage. [46.18] The role Overhaul play in protecting cargo for their customers.   RESOURCES AND LINKS MENTIONED:   Head over to CargoWise Landside's website to find out more and discover how they could help you too. You can also connect with CargoWise and keep up to date with the latest over on LinkedIn, YouTube, X (Twitter) or Facebook,or you can connect with Bobby or Ron on LinkedIn. If you enjoyed this episode, you're in luck! We have lots more content from CargoWise, SecurSpace and Overhaul: 412: Maximize Warehouse Efficiency and Profitability, with CargoWise 406: Unlock the Opportunities of Cross-Border Ecommerce, with CargoWise 346: Enable and Empower Your Supply Chain, with WiseTech 367: Going Beyond Visibility – Unveiling The Invisible 369: From Chaos To Clarity: Simplifying Global Customs Compliance 371: Going Beyond Visibility – From Risk to Resilience: How Technology Is Transforming Global Supply chains 373: Going Beyond Visibility – Culture and Digitization 363: Grab On-Demand Access To Yard Space, with SecurSpace 246: Achieve Complete Command & Control For Your Supply Chain, with Overhaul    

2025 has gotten off to what might generously be described as an ‘uncertain start'.The one thing people want right now is clarity.  Or at least some idea of what might be the next impact on supply chains.One of the most consistent issues facing sourcing directors and supply chain managers has been logistics.After years of unprecedented disruptions, logistics could be the one blessing in an increasingly chaotic sourcing landscape.To get an insider's view of what we might expect to see this year, I sat down with Zvi Schreiber, founder and CEO of Freightos, the leading digital booking platform for the air and ocean freight industry.In addition to founding Freigtos, Zvi  is a recognized LogTech leader.  He previously was CEO of Lightech (acquired by GE), and of Unicorn (acquired by IBM). Zvi holds a PhD in computer science and is author of Fizz, the history of physics in a novel, and of Money, Going out of Style, which explores money & economics.In this episode, Zvi will be sharing his insights on:- The impact on air cargo that a removal of the de minimus exemption might have.- What could happen to ocean rates if carriers return to the Suez Canal.USEFUL LINKS:www.freightos.comthecurrentsituation.netLooking to be a podcast guest?  Here's the link:  https://seat.fm/be-a-guest/Visit A Seat at The Table's website at https://seat.fm

Join us today as we talk Valentine's Day, ships we are excited for, and LOVE!We've invited some of our closest booksta friends to send along musings on upcoming ships and a Valentine's Day message for you all.We are joined today by Alex Criddle, Checked Out and Overdue, Cozy Grey Library, Kiwi and the Bird, A Bookish Beginning, and Page Rage Podcast! LOVE YOU, FRIENDS!We love LOVE...and we love all of you! Thank you for following us on this journey, Shippers! Happy Valentine's Day!

Matt Harding and Joe Lynch discuss Greenscreens: benchmarking for shipper success. Matt is Chief Technology Officer at Greenscreens.ai, a freight-tech company on a mission to rock the freight world through accurate predictions, actionable insights and cutting-edge technology. Summary: Greenscreens: Benchmarking for Shipper Success Discover how technology is revolutionizing the shipping industry in this insightful podcast. Joe Lynch chats with Matt Harding, CTO of Greenscreens.ai, about harnessing the power of dynamic pricing, and data analytics to optimize shipping efficiency. Learn how seasoned shipping managers can leverage benchmark data to make informed decisions, while understanding the risks of underpaying for shipping. Delve into the future of logistics, where AI and accurate data are crucial for navigating market fluctuations. This episode explores the challenges and opportunities shaping the industry, offering valuable insights for anyone interested in the future of shipping. #Greenscreens.ai #DynamicPricingDisruption #LogisticsInnovation About Matt Harding With over 20 years in supply chain and transportation, Matthew has held key leadership roles across consulting, technology, data analytics, and third-party logistics (3PL). Before joining Greenscreens.ai, he was Senior Vice President of Data Science at Transplace/Uber Freight, overseeing data architecture, supply chain analytics, and logistics engineering. He has also developed trucking market intelligence consortiums and transportation products for shippers and 3PLs. Matthew holds a Bachelor of Industrial Engineering with Honors from Georgia Tech and a Master of Engineering in Logistics from MIT. About Greenscreens.ai Greenscreens.ai is transforming how the freight industry buys and sells freight through a collaborative and dynamic approach driven by clean data and innovative technology. Leveraging sophisticated machine learning algorithms, we provide market intelligence via an intuitive and integrated platform, empowering users to quickly adjust their freight strategies based on powerful real-time data insights. With two distinct products—one serving shippers and one serving brokers—customers buy and sell with confidence, unveil markets, and build resilience. Key Takeaways: Greenscreens: Benchmarking for Shipper Success Role of dynamic rate intelligence and machine learning in increasing broker productivity. How technology assists in decision-making and maintains efficiency amidst market changes. The impact of machine learning on shippers' pricing strategies and operational streamlining through APIs. Experienced shipping managers' faster reaction to benchmark data for carrier negotiations. The role of market intelligence tools in promoting transparency and preventing deceit in shipper-carrier relationships. Future trends in transportation highlighting the growing significance of analytics and intelligent data use. Shippers who use Greenscreens gain the following benefits: User-friendly Solutions: They prioritize intuitive tools that simplify complex logistics processes. Data-Driven Insights: Cutting-edge technology delivers accurate rate predictions and decision support for a competitive edge. Collaborative Partnerships: Greenscreens.ai values partnerships, sharing industry expertise to achieve mutual success with clients. Seamless Integrations: Their solutions integrate seamlessly with existing systems, minimizing disruption and streamlining operations. Customer-Centric Approach: They prioritize customer needs, offering an advisory approach with a focus on each company's specific goals. Timestamps (00:00:02) Benchmarking Shipper Success (00:00:18) Introducing Greenscreens CTO (00:01:28) Understanding Dynamic Pricing (00:06:43) Navigating Shippers' Market Challenges (00:13:19) Path to Freight Tech Leadership (00:16:17) Advancing Shippers with Greenscreens (00:22:53) Experience Shapes Logistic Decisions (00:23:56) Navigating Shipping Rates (00:32:20) Decoding Transport Cost Drivers (00:38:24) Risks in Underpaying for Freight (00:39:32) The Future of Transportation Tech (00:47:11) Benchmarking in Freight Brokerage (00:49:07) Innovating in Tough Tech Terrain (00:52:11) The Pitfalls of AI Data Input (00:54:33) Engaging Logistics Leaders Learn More About Greenscreens: Benchmarking for Shipper Success Matt Harding | Linkedin Greenscreens.ai | Linkedin Greenscreens.ai GS Trends Machine Learning for the Average Joe Using AI to Gain a Competitive Advantage | The Logistics of Logistics What is Dynamic Pricing with Dawn Salvucci Favier | The Logistics of Logistics The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Send us a textSelecting the right WMS requires a deep understanding of both business needs and the diverse capabilities of available solutions. Some WMS platforms are purpose-built, offering specialized functionalities as standalone systems, while others operate as integrated modules within broader ERP ecosystems. This distinction is critical, as generic solutions may lack the advanced features necessary to address unique operational challenges. Businesses must assess WMS solutions beyond rankings, considering how well they align with industry-specific requirements and operational models. Shippers, including manufacturers, distributors, and retailers, benefit from systems tailored to conventional workflows, whereas 3PL providers require specialized capabilities such as value-added services and billing functionalities. By focusing on long-term scalability and operational fit, businesses can choose a WMS that drives efficiency and growth.In this episode, our host Sam Gupta discusses the top 10 WMS systems in 2025. He also discusses several variables that influence the rankings of these WMS systems. Finally, he shares the pros and cons of each WMS system.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Nick Darman and Joe Lynch discuss a carrier-centric TMS, which is exactly what Nick and the Alvys team have built. Nick is the CEO and Founder of Alvys, a transformative TMS for carrier, broker and hybrid operations. About Nick Darman Nick Darman iis the CEO and Founder of Alvys, a transformative TMS for carrier, broker and hybrid operations. During college, Nick began dispatching for his dad's family-owned trucking business. After earning his degree in Economics, he took a position at JP Morgan. However, his entrepreneurial spirit led him back to trucking. By 2014, he established an asset-based brokerage. Seeing a gap in quality operating systems, he assembled a team and crafted his own TMS in 2017. The system boosted his business to an impressive 100 million in revenue in just a few years. Given the success (and friends' interest in the TMS), Nick shifted to tech. Partnering with CTO Leo Gorodinski, the former VP of Engineering at Jet.com, Nick introduced Alvys in 2020. Created to support underrepresented carriers, Alvys is enhanced with a native EDI solution, granting carriers and brokers swift integrations and fluid workflows. About Alvys Alvys is a cloud-based Transportation Management System (TMS) that offers high-tech automation. On average, users see a 22% increase in loads in their first few months using the platform. It aims to revolutionize the logistics industry by providing a comprehensive solution for carriers, brokers, and hybrid operations. Alvys has a built-in EDI solutions that integrates all internal and external systems, streamlining operations and analytics. By automating manual tasks, it improves efficiency and simplifies workflows. It covers various tasks such as load and customer management, accounting, and compliance. Alvys also offers free setup and doesn't require long-term contracts, allowing users to cancel anytime. Key Takeaways: A Carrier-Centric TMS Alvys is a cloud-based Transportation Management System (TMS) that offers high-tech automation that can revolutionize the operations of carriers, brokers, and hybrid logistics companies. Alvys unifies all systems, both internal and external, providing a comprehensive end-to-end solution for logistics companies. It replaces inefficient manual tasks with automation, saving time and improving efficiency. Alvys covers all aspects of logistics operations, including load and customer management, accounting, and compliance. The workflow in Alvys is fine-tuned to be super simple and efficient, making it easy to use for all users. It provides detailed analytics and reporting capabilities, allowing users to gain insights into their operations. Alvys offers free setup, making it easy for companies to get started without any upfront costs. It does not require long-term contracts, giving users the flexibility to cancel at any time. Alvys aims to streamline logistics operations and improve overall productivity for its users. Learn More About a Carrier-Centric TMS Nick on LinkedIn Alvys on LinkedIn Alvys on Facebook Alvys on Instagram Alvys on Twitter Alvys on TikTok Alvys on Youtube Alvys website Sponsor: Tusk Logistics Tusk Logistics is a national network of the best regional parcel carriers that puts Shippers first, with lower costs, reliable service, and proactive support. Tusk save Shippers 40% or more on small parcel shipping. Tusk's technology connects your parcel operation to a national network of vetted regional carriers, all with pre-negotiated rates and reliable, predictable service. Integrating to your existing software takes minutes, and Tusk has your back with proactive shipper support on each parcel, in real time. Episode Sponsor: Wreaths Across America Wreaths Across America Radio - Wreaths Across America Episode Sponsor: Greenscreens.ai Greenscreens.ai's dynamic pricing infrastructure built to grow and protect margins. The Greenscreens.ai solution combines aggregated market data and customer data with advanced machine learning techniques to deliver short-term predictive freight market pricing specific to a company's individual buy and sell behavior. The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

In this episode of the BulkLoads Podcast, guest Steve Miller from Reliant Transportation gets into the crucial role of Standard Operating Procedures in bulk transportation, the nuances of contractual liability, and the necessity of proactive risk management. He highlights the escalating stakes in shippers' contract demands and the importance of specialized insurance advice for effective decision-making. Watch this episode on YouTube & Subscribe! https://youtu.be/umhF7BdpOZQ 2025 Bulk Freight Conference  Free Video Shoot From BulkLoads? https://links.bulkloads.com/widget/form/bfbbWKvA8xQZJKKYfc2Z     2025 Bulk Freight Conference   Reliant Transportation: https://reliant-transportation.com/   How can we pray for you? Email us: prayer@bulkloads.com Check out our companies!  BulkLoads - https://www.bulkloads.com/ Insurance - https://www.bulkinsurancegroup.com/ Factoring - https://www.smartfreightfunding.com/  Transportation Management (TMS) - https://www.bulktms.com/ Permitting- https://www.bulkloads.com/tools/permitting/   Timestamp: 00:00 Steve and I connect over insurance industry discussions. 05:19 Shippers seek more liability coverage in contracts. 07:19 Contractual liability insurance protects motor carriers. 12:10 Unrealistic insurance demands on motor carriers. 17:00 Hidden contract clauses cause insurance carrier tensions. 20:42 Risk management crucial for protecting family assets. 21:39 Progressive removing wetness exclusion from coverage. 27:20 Choose a knowledgeable, specialized trucking agent. 29:35 Industry issue: load contamination remains problematic. 33:00 Discuss cargo policy proactively to avoid liability. 36:43 Join the bulk freight conference this April. 40:59 Reviewed contract, provided insights for client's understanding. 42:19 Sign up now for upcoming conference event. 45:21 Subscribe, share, and support the Bulk Loads podcast.

Our guest on this week's episode is Ian Wilson, Senior Analyst with Intelligence Solutions at Everstream Analytics. At what seems like the 11th hour, dockworkers and ports on the East and Gulf Coasts agreed to a new contract. What will labor peace mean for shippers using those ports? Our guest has some insights. He also talks about whether there will be possible impacts for shippers on the West Coast due to the out-of-control wildfires raging around Los Angeles.In a report in the MIT Sloan Management Review, researchers Tom Davenport and Randy Bean wrote about five trends in AI and data science that all businesses should be paying attention to this year. AI has become a very hot topic in logistics circles in the past couple of years, so any research that sheds light on how this technology is affecting business and commerce is something we want to pay attention to. The five trends range from the promise of agentic AI to the struggle over which C-suite role should oversee data and AI responsibilities.We're in a part of the business cycle where it can be pretty difficult to find enough warehouse space to rent or lease, whether you're a manufacturer, retailer, or a 3PL. This information comes from a quarterly measurement from the commercial real estate firm Cushman & Wakefield. The report said the overall national industrial real estate vacancy rate edged higher in the fourth quarter. More vacancy means it's easier to find a place to rent—although vacancy still remains well below pre-pandemic levels. We discuss the report's outlook for available space in the new year. Supply Chain Xchange  also offers a podcast series called Supply Chain in the Fast Lane.  It is co-produced with the Council of Supply Chain Management Professionals. A series of ten episodes is now available on the "State of Logistics." The episodes provide in-depth looks into the current states of key transportation modes, such as trucking, rail, air, and ocean. It also looks at inventory management, 3PLs and more.  All ten episodes are available to stream now. Go to your favorite podcast platform to subscribe and to listen to past and future episodes. The podcast is also available at www.thescxchange.com.Articles and resources mentioned in this episode:Everstream AnalyticsFive trends in AI and data science for 2025Demand for warehouse space cooled off slightly in fourth quarterVisit Supply Chain XchangeListen to CSCMP and Supply Chain Xchange's Supply Chain in the Fast Lane podcastSend feedback about this podcast to podcast@agilebme.comPodcast is sponsored by: CSCMP EDGE 2025Other linksAbout DC VELOCITYSubscribe to DC VELOCITYSign up for our FREE newslettersAdvertise with DC VELOCITYTop 10 Supply

A federal appeals court made a decision that will reinstate a requirement that small businesses report beneficial ownership information. Also, 2024 brought up several big headlines regarding nuclear verdicts against trucking companies. We'll review what happened. Then, FMCSA is keeping speed limiters and broker transparency on its radar going into 2025. And we'll tell you about how delays by a shipper and a receiver, combined with a broker, created some very specific problems for one trucker. 0:00 – Nuclear verdicts blew up in 2024 10:06 – The battle over speed limiters, broker transparency continues 25:00 – What shipper, receiver delays did to one trucker 39:51 – Beneficial ownership information rule back on

Rep. Troy Nehls of Texas talks about his bill to give truckers bathroom access at shippers and receivers, plus other trucking legislation. Also, Jami Jones and Mark Schremmer of Land Line Magazine offer analysis of a broker transparency proposal and a bill to temper regulations that affect small businesses. And cold weather means that truckers soon will face questions of when to chain up and what is required by law in different states. 0:00 – Newscast 10:06 – Rep. Nehls discusses fight for bathroom access 25:00 – Broker transparency, small-business aid move forward 39:51 – To chain up or not to chain up – that is the question

In this episode, Chris and Anne sit down with Pam Simon, EVP and Conference Chair of Manifest , to discuss the must-attend event for global supply chain and logistics professionals. Learn about the exciting lineup of startups, investors, shippers, and innovative technologies that will take center stage at the Venetian in Las Vegas, February 10-12, 2025. Pam also highlights new initiatives like the mentorship program and why planning ahead ensures maximum ROI from attending. Key Moments: 0:01 – Intro to Manifest Vegas: What sets it apart as the premier global supply chain event. 2:00 – Startups and Investors: How Manifest connects innovators with funding. 5:00 – Shippers in Focus: Case studies from Mattel, Microsoft, Alibaba, and more. 8:00 – Day 1 Highlights: Maritime Symposium, Intermodal Workshop, and Cold Chain Forum. 14:00 – Mentorship Program: A new initiative to support women and fresh talent in logistics. 16:30 – Why Plan Ahead: Tips to maximize your Manifest Vegas experience. To register for Manifest, visit: ManifestVegas.com/SaveWithOmniTalk Music by hooksounds.com #ManifestVegas #supplychaininnovation #logistics #startups #investors #mentorship #networking #coldchain #sustainability #technologytrends Sponsored Content

In this episode of my Freight Broker Boot Camp, I will talk about Freight Quotes and Freight Rates. I specifically share how to do freight quotes for shippers as a freight broker. Learning how to do freight quotes is a critical part of success in the freight broker business. Enjoy! Download the FREE Cheat Sheet here!: www.FreightBrokerBootCamp.com/FreightQuote Timestamps: [00:00] Introduction [00:43] The reason why freight rates are very dynamic [02:12] Step #1 - make sure you get detailed info about the shipment [03:24] Step #2 - Use online rating tools to understand lane pricing [04:28] Step #3 - Post your load to loadboards [05:58] Step #4 - You can also call trucks that match the lane you posted [07:02] Step #5 - You have to add your mark-up [08:00] Download the FREE Cheat Sheet here!: www.FreightBrokerBootCamp.com/FreightQuote [08:19] Get Your Freight Broker Training NOW! - www.FreightBrokerBootCamp.com [08:50] Subscribe, Rate & Review! ---------------------------------- If you enjoyed this episode, please RATE / REVIEW and SUBSCRIBE to ensure you never miss an episode. Connect w/ Dennis & Learn More! Connect with me on LinkedIn Learn to Become A Freight Broker/Agent in 30 Days or Less! Watch Freight Broker Training Videos FREE

Are you looking on how you can find shippers as a freight broker? In today's episode of my Freight Broker Boot Camp, I will share with you a SECRET source for finding shippers. As a matter of fact, it has over 30,000 shipper leads including manufacturers and various suppliers. Enjoy!   Download the FREE Cheat Sheet here! www.FreightBrokerBootCamp.com/key   Timestamps: [00:00] Introduction [01:11] Why big manufacturers also outsource some of their products to co-manufacturers [02:12] FREE 30K+ shippers leads! via Keychain.com [04:19] How you can integrate Apollo.io with Keychain.com to get free leads [06:49] Using the Lusha plug-in to maximize getting more information from your shipper [07:49] Recap on how you can easily use Keychain.com [08:51] Download the FREE Cheat Sheet here! www.FreightBrokerBootCamp.com/key [09:12] Freight Broker Sales Accelerator - www.FreightBrokerBootCamp.com/Waitlist [10:03] Subscribe, Rate & Review! ---------------------------------- If you enjoyed this episode, please RATE / REVIEW and SUBSCRIBE to ensure you never miss an episode. Connect w/ Dennis & Learn More! Connect with me on LinkedIn Learn to Become A Freight Broker/Agent in 30 Days or Less! Watch Freight Broker Training Videos FREE

Freight broker sales is the cornerstone of any successful freight broker business. So in today's episode of my Freight Broker Boot Camp I will share with you 3 reasons why you are getting ghosted by your prospects. PLUS a free downloadable email script that shippers can't resist.   Download the FREE Email Script here!: www.FreightBrokerBootCamp.com/EmailScript   Timestamps: [00:00] Introduction [00:52] Reason #1 - You fail to schedule a solid follow-up meeting/action. [02:22] Reason #2 - It has nothing to do with you. They are just busy! [03:18] Reason #3 - You fail to identify a pain or an issue that they needed to solve. [03:29] Different kinds of pain/issues [04:18] Recap of the 3 reasons why shippers are ghosting you [04:49] Breakdown of my email script that will help you to effectively follow-up on your shippers and reduce being ghosted [06:37] Download the FREE Email Script here!: www.FreightBrokerBootCamp.com/EmailScript [06:51] Freight Broker Sales Accelerator - www.FreightBrokerBootCamp.com/Waitlist [07:36] Subscribe, Rate & Review! ---------------------------------- If you enjoyed this episode, please RATE / REVIEW and SUBSCRIBE to ensure you never miss an episode. Connect w/ Dennis & Learn More! Connect with me on LinkedIn Learn to Become A Freight Broker/Agent in 30 Days or Less! Watch Freight Broker Training Videos FREE

Congress has agreed on a temporary spending bill to fund the federal government through Dec. 20. The House GOP’s hotly debated SAVE Act didn’t make the final cut. We’ll get into what did make it into the bill beyond bare-bones funding measures. And, a wave of homeowners are looking to refinance their mortgages as borrowing costs ease. Plus, we’ll cry happy tears over a “Homeward Bound” story come to life. Here’s everything we talked about today: “Kushner's Fund Has Reaped Millions in Fees, but So Far Returned No Profits” from The New York Times “US Mortgage Rates Fall Again, Triggering Big Wave of Refinancing” from Bloomberg “The final countdown” from Punchbowl News “Shippers scramble for workarounds ahead of looming US East Coast port strike” from Reuters “Cat Missing in Yellowstone Returns Home to California After an 800-Mile Trek” from The New York Times Tweet from Jacqui Heinrich about President Biden’s hot mic moment on “The View” Got any questions about inflation or interest rates? Send ’em to makemesmart@marketplace.org or leave us a voicemail at 508-U-B-SMART.

Congress has agreed on a temporary spending bill to fund the federal government through Dec. 20. The House GOP’s hotly debated SAVE Act didn’t make the final cut. We’ll get into what did make it into the bill beyond bare-bones funding measures. And, a wave of homeowners are looking to refinance their mortgages as borrowing costs ease. Plus, we’ll cry happy tears over a “Homeward Bound” story come to life. Here’s everything we talked about today: “Kushner's Fund Has Reaped Millions in Fees, but So Far Returned No Profits” from The New York Times “US Mortgage Rates Fall Again, Triggering Big Wave of Refinancing” from Bloomberg “The final countdown” from Punchbowl News “Shippers scramble for workarounds ahead of looming US East Coast port strike” from Reuters “Cat Missing in Yellowstone Returns Home to California After an 800-Mile Trek” from The New York Times Tweet from Jacqui Heinrich about President Biden’s hot mic moment on “The View” Got any questions about inflation or interest rates? Send ’em to makemesmart@marketplace.org or leave us a voicemail at 508-U-B-SMART.