Podcasts about uk business

Discover how Tess Reed transformed her homemade tahini dressing into All Dressed Up, a standout brand now stocked in Whole Foods and Ocado within just one year of launching. Tess shares her winding career path from university graduate to food entrepreneur and the pivotal moments that led to her business success. • Growing up on a farm with a food-loving family shaped Tess's passion for quality ingredients• Early career at The Coconut Collaborative provided valuable food industry experience• Brief detour into tech revealed that food was where her true passion lay• COVID redundancy led to formal culinary training at Leiths School of Food and Wine• All Dressed Up began with a simple tahini dressing and her boyfriend's business suggestion• Initial production involved making just 12 bottles at a time in her kitchen• Finding a manufacturer willing to produce small batches was a crucial turning point• Focusing on quality ingredients and authentic flavors created a point of difference• The food industry's collaborative nature provided support and mentorship• Balancing a full-time job while building the business required significant sacrifices• Future plans include growing the team and expanding into more major retailersYou can find All Dressed Up dressings in farm shops, delis, independents and on Ocado. If you want to know more about starting a food business, visit www.jgreenwood.comSupport the show

In this episode, Harshinii and I talk about weakening UK business confidence and Neil Woodford's intriguing new venture...

 In this episode of The SAF Podcast, Oscar sits down with Michelle Carter, Head of Transport at Innovate UK Business Connect, to explore the current state and future trajectory of sustainable aviation fuel (SAF) in the UK. With over a decade of experience in SAF, Michelle offers a unique lens into the evolution of the UK's SAF ecosystem—from early-stage innovation to national mandates and public awareness. The conversation delves into the UK's position in the global SAF market, revealing that the country attracts just over 1% of global SAF investment, with a surprising 29% focused on power-to-liquid technology. Even more revealing is that domestic investment remains strikingly low compared to foreign capital pouring in from Europe and the United States. Michelle discusses the critical role of the UK SAF Clearing House in helping innovative technologies navigate regulatory landscapes and the importance of domestic versus imported production.The episode highlights interesting contrasts between UK and international investment patterns, particularly examining Spain's success with operational SAF facilities. Michelle explains how government policies like the SAF mandate and renewable certainty mechanism aim to stimulate growth in domestic production, targeting 2% sustainable jet fuel by 2025 and 10% by 2030.The conversation also covers international comparisons, such as Spain's refinery-led approach, and why the UK still imports most of its SAF. We delve into public perception, noting that 70% of UK adults still don't know what SAF is—highlighting the critical role of airlines, airports, and producers in improving consumer education. The regional variations in understanding—particularly how Wales demonstrated superior knowledge about waste-gas pathways due to local industry initiatives—highlight both the challenges and opportunities in consumer education. As Michelle notes, "If you communicate with the right narrative, people get it and they understand it."Whether you are a UK local or from another geography, understanding the challenges and work being done in the UK, and across the globe is critical to decarbonise aviation globally. You can find both reports referred to in our discussion here: https://iuk-business-connect.org.uk/knowledge-centre/perspectives/?_sft_sector=transportCheck out our previous conversation with Mac Irvine, Jet Zero Australia here: https://www.buzzsprout.com/2202964/episodes/16017375

It's just over a week until the Chancellor Rachel Reeves will unveil her Spring Statement, which is expected to announce further spending cuts to keep the deficit and borrowing under control. This as many UK businesses are facing tax rises when an increase in employers' national insurance comes into force next month. Small businesses are key to driving the economic growth the government wants, so what would help them? The latest report from Goldman Sachs, built on their' 10,000 Small Businesses' programme, contains some key recommendations. Asahi Pompey, Global Head of Corporate Engagement at Goldman Sachs and President of the Goldman Sachs Foundation joined Stephen Carroll and Tom Mackenzie on Bloomberg Daybreak Europe to discuss.See omnystudio.com/listener for privacy information.

The London Standard's business editor, Jonathan Prynn, joins us to discuss this year's remarkable rise in the FTSE 100. For an hour or so, the City's famous index of shares in leading British listed companies grew for the first time in history, above the 8900 mark. So, what has driven this sudden reappraisal of the UK and the London stock market?In part two, we're joined by award-winning children's author and screenwriter Frank Cottrell-Boyce to discuss this year's London Book Fair, could AI write a better story? Hosted on Acast. See acast.com/privacy for more information.

With rising costs, economic uncertainty, and shifting consumer habits, business owners need practical strategies to not just survive, but thrive. In this livestream, we'll cover: ✅ The biggest challenges facing UK businesses today ✅ 10 actionable strategies to grow, cut costs, and boost sales ✅ How to future-proof your business in an unpredictable market ✅ The best grants, funding, and support available for UK businesses ✅ How to use digital marketing and automation to scale smartly

Aaron Henriques, a British entrepreneur from London now living in Dubai, guides UK business owners through the essential 7 steps to move their UK business to Dubai. Aaron used his personal and professional experience to cover important aspects such as choosing between a mainland or free zone company, deciding whether to use a business formation agency, selecting trade activities, and understanding the application process.  He also talks about the visa process, establishing a bank account in Dubai, and transferring assets from the UK to Dubai. Aaron further highlights the importance of setting the right expectations, doing thorough research, consulting agencies, and keeping in touch with an accountant to ensure compliance with UAE regulations. The video aims to provide UK entrepreneurs with a comprehensive roadmap for a successful business transition to Dubai.   Start your business in Dubai with my agency, Handlr Zone: https://handlrzone.com/pod     Watch on YouTube: https://youtu.be/Nuu7OyEyA3k  Follow: https://www.instagram.com/aaronhenray    00:00 Introduction: Moving Your UK Business to Dubai 00:51 Who Is This Video For? 01:27 Step 1: Mainland vs Free Zone Company 02:28 Step 2: Business Formation Agency or DIY? 07:16 Step 3: Choosing Your Trade Activities 09:41 Step 4: Starting the Application Process 16:17 Step 5: Approval Process 18:49 Step 6: Visa Process 23:09 Step 7: Setting Up Your Bank Account 23:39 Final Steps and Recap 24:58 Conclusion and Final Advice #opportunity #motivation #success #businessstrategy © 2025 Handlr Media Ltd. All rights reserved. This content is for general information only and does not constitute financial, legal, or other professional advice. We may include affiliate links and could earn a small commission at no extra cost to you. Full disclaimer: https://aaronhenriques.com/disclaimer

Chris Kong's journey from child actor in Hong Kong to co-founder and co-CEO of Better Nature is nothing short of remarkable. Chris shares how his early experiences in biochemistry at the University of Oxford and his passion for sustainability led him to create a leading tempeh brand in the UK. Growing up with an entrepreneurial spirit, from selling snacks to classmates to experimenting with a hot dog stand, Chris's story is one of relentless pursuit to develop impactful, planet-friendly products.The episode takes you through the transformative journey of Better Nature's inception, sparked by a chance encounter at a biotech conference. A conversation with his future co-founder, Ellen, challenged Chris's dietary habits and planted the seeds for a revolutionary plant-based protein business. Through this serendipitous meeting, Chris discovered tempeh and its untapped potential in the UK market, leading to a bold mission to make this protein-rich product a supermarket staple and win over health-conscious consumers.Chris also opens up about the trials and triumphs of the sustainable food business. He details the strategic moves, such as rebranding, to highlight tempeh's health benefits, and the role of strong partnerships in scaling production. His background in sports instilled a dedication to persistence and discipline, essential traits in bringing Better Nature's vision to life. This episode promises not just an entrepreneurial story but an insightful reflection on aligning business with a meaningful impact on the world.Support the show

UK business taxes impact every company, regardless of size or industry. Accordingly, understanding tax obligations helps businesses plan effectively. Additionally, knowing the different taxes applicable ensures compliance while avoiding penalties.Types of UK Business TaxesCorporation TaxCorporation tax applies to limited companies on their profits. Currently, businesses must calculate their taxable income and file returns with HMRC. Moreover, proper record-keeping ensures accurate reporting and reduces tax liabilities.Value Added Tax (VAT)VAT applies when businesses exceed the registration threshold. Furthermore, companies must charge VAT on taxable sales and submit returns regularly. However, certain businesses qualify for VAT exemptions or special schemes, which simplify compliance.Income Tax and National InsuranceSelf-employed individuals pay income tax on profits instead of corporation tax. Moreover, National Insurance contributions (NICs) apply based on earnings. Consequently, proper tax planning helps manage cash flow and prevents unexpected liabilities.Business RatesCompanies operating from commercial premises pay business rates. Although local authorities handle business rates, reliefs exist for small businesses. Additionally, reviewing rateable values ensures businesses do not overpay.Tax Planning for EfficiencyStrategic tax planning reduces liabilities while maintaining compliance. Moreover, claiming allowable expenses, utilising tax reliefs, and choosing the right VAT scheme significantly impact finances. Furthermore, seeking professional advice ensures businesses make informed decisions.Staying Compliant with UK Business TaxesBusinesses must file returns accurately and meet deadlines. Otherwise, penalties and interest charges apply. Similarly, using digital accounting software simplifies tax management and ensures timely submissions. Significantly, keeping updated with tax law changes prevents compliance issues.Final ThoughtsUK business taxes shape financial decisions and impact profitability. Therefore, proactive tax management helps businesses operate efficiently. Moreover, staying informed and seeking expert advice leads to better financial outcomes.Listen to the I Hate Numbers podcast for more insights on managing business taxes effectively. Additionally, explore our resources to enhance your financial knowledge and strengthen your business.

When Labour entered power business lobbying groups were cheerleading the new government. Director General of the British Chambers of Commerce, Shevaun Haviland, turned skeptical in the wake of the budget as growth flatlined and we saw a dip in both consumer and business confidence. Bloomberg's Caroline Hepker and Stephen Carroll asked her if the Chancellor has won her, and her business members, back around.See omnystudio.com/listener for privacy information.

How will a new government in the White House and changing business attitudes in the United States affect the UK? Is 2025 the year where ‘AI agents' enter the workforce, and if so, how should the people profession manage virtual employees? And what is the practice of ‘snitch tagging' and how should your organisation respond? CIPD Director of Profession David D'Souza is joined by People & Transformation Director at CIPD, Amanda Arrowsmith; Chief Executive at NHS Employers, Daniel Mortimer; and Chief People Officer at Gray Dawes Travel and Founder of Tap HR, Patricia Hewitt. Recorded: 24 January 2025 --- CIPD HR30 Nominations Time to recognise excellence in HR! The CIPD HR30 celebrates the top 30 HR leaders driving innovation, shaping workplace culture and making real impact. Do you know someone who's making a difference, leading change and driving the profession forward? This is your chance to highlight their achievements and contribution. Visit cipdhr30.co.uk before 26 March to find out more and submit your nomination.

Florian de Chezelles, co-founder of The Salad Project, joins us for a conversation about his remarkable journey in the hospitality industry. From growing up in a lively family of five siblings to his transformative education at the prestigious Ecole Hôtelière de Lausanne in Switzerland, Florian shares how these experiences shaped his communication skills and passion for hospitality. We delve into his early career with luxury giants LVMH and the Waldorf Hilton, where he honed his meticulous attention to detail and discovered his love for creating memorable experiences.Fueled by passion and a desire for fulfillment, Florian embarked on an entrepreneurial journey with co-founder James, leading to the creation of The Salad Project. Despite initial challenges like limited savings and the unforeseen COVID-19 pandemic, they crafted a menu that resonated with a wide range of dietary preferences. Listen as we recount the amusing process of naming the business and the innovative strategies behind their menu development, which relied on personal preferences and customer archetypes rather than traditional market research.Discover how The Salad Project has thrived with seven locations across London, thanks in part to savvy investors and the power of word-of-mouth marketing. Florian also emphasises the game-changing role of digital technology in their business model, which positioned them ahead of the curve during the pandemic. Throughout this journey, the complementary partnership between Florian and James has been key, blending their skills and mutual respect to build a successful and enduring brand. Join us for a blend of inspiring stories, practical advice, and a celebration of entrepreneurial spirit in the hospitality industry.Support the show

This week: Ian Welsh talks with Scott Poynton, CEO and founder of A Different Way and founder and former CEO of the Earthworm Foundation. They discuss the current and future challenges, and some positive thoughts as we look into the second half of the decade. Scott highlights how regulation might develop and what companies should do to stay ahead of the curve (listen from 21:06) Plus: Wayne Jordash, managing partner at Global Rights Compliance, talks about the challenges for business in changing regulatory climates. In conversation with Ian, they discuss the importance of getting risk assessments right (listen from 01:17). And, Brazil halts Chinese vehicle manufacturer BYD's factory construction due to labour law violations; UK Business and Trade Select Committee question big brands such as McDonald's and Shein on their labour rights policies and sourcing practices; UK generated its cleanest electricity ever in 2024, with renewable energy supporting 45% of the country's electricity; and, the Roundtable on Sustainable Palm Oil expands its certification scope through a jurisdictional approach, in the news digest, by Ellen Atiyah (listen from 16:29). Host: Ian Welsh

It's the festive season, so we're leaving you a little something in your podcast stocking.We are diving into The Laundry archives and bringing you some of our favourite episodes of the podcast to date.This week: our expert host, Marit Rødevand, is joined by, Graham Barrow, co-presenter of The Dark Money Files podcast, to discuss: how the ridiculous UK business register fuels financial crime. The pair discuss: the criminals exploiting the system, the countries affected, and the measures being taken to address the vulnerabilities of the Companies House system.____________________________________The Laundry podcast: Dive deep into the intricacies of financial crime, AML (anti-money laundering), compliance, sanctions, and the ever-evolving landscape of financial regulation.Hosted by Marit Rødevand, Fredrik Riiser, and Robin Lycka – this podcast features renowned experts from banking, fintech, compliance, and investigative journalism.Together, they shed light on the industry's trending topics, analyse mainstream news through a compliance-focused lens, and connect the fight against financial crime to its real-world consequences and ramifications.The Laundry is proudly produced by Strise, the AML Automation Cloud.Get in touch at: laundry@strise.aiSubscribe to our newsletter, Fresh Laundry, here. Hosted on Acast. See acast.com/privacy for more information.

Today, David is joined by Alex Norian MD of IWN Accountancy. His focus is on helping business owners, landlords and high net worth individuals manage their money. He and David discuss the reaction and the immediate impact the changes announced during the autumn statement are having on UK businesses. Including, how to analyse the impact it has on your business. Alex also talks through using NI rebates, structuring businesses as a group, SSEs, inheritance planning, leveraging exit options, EMIs and more. David helps owners and leaders to build their business without having to do it all themselves, so that they have a business that is ready to sell when they are ready. To build your business, so it is ready to sell, without the frustration and overwhelm, Download David's Free Guide '3 reasons you will never sell your business and how to fix it FAST! https://businessbreakthrough.live/3reasons/3-reasons KEY TAKEAWAYS ● The UK´s growth year to date has been lower than for most of the world´s large economies. ● Interest rates are set to fall, but slowly. ● Outsourcing some roles can help to reduce the impact of the NI changes. ● All businesses will be impacted by inheritance tax, not just farms. Planning ahead so that those who are due to inherit have the cash available to pay the tax bill matters, especially when it comes to business continuity. ● The capital gains tax rates were 10 and 20%, they were increased to 18 and 24%. Selling assets earlier can help to minimise the impact of this change. ● Investigate the use of Substantial Shareholding Exemptions (SSE) and group structures to help to reduce tax when assets are sold. ● Having an exit plan for your business is now vital. ● When budgetary changes are announced, always review the impact it will have on your business and future plans. ● Hone your cashflow monitoring processes. BEST MOMENTS “It's just about taking professional advice and reviewing your estate, and your medium-term plans.” “I'm a strong advocate of the 13-week rolling cash flow forecast.” “Leverage technology to make life as easy as possible.” “There wasn't actually an increase in capital gains tax rates for residential landlords.” “Restructuring into a group is worth considering. “ “They've got to find that money personally to pay the tax, even though the asset they're inheriting is a company.” “Sophisticated planning can be put in place to significantly reduce your capital gains tax bill.” EPISODE RESOURCES https://www.linkedin.com/in/alex-norian-fcca-a6b595168 https://iwnaccountancy.co.uk ABOUT THE HOST David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur, David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference. CONTACT METHODS LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose David’s Facebook - https://www.facebook.com/dave.roberts.5076798 Instagram - https://www.instagram.com/davidcroberts_ Email - david@peoplewithpurpose.live

Ever wondered how a simple bean can transform the food industry? Join us as Amelia Christie-Miller, the innovative force behind Bold Bean Co, shares her extraordinary journey from a food-loving childhood to becoming a notable entrepreneur in the UK. Gain insights into how Amelia's experiences in Spain ignited her passion for beans, leading to her entrepreneurial success and the presence of her products on the shelves of major retailers like Waitrose, Sainsbury's, and M&S. Amelia's story is an inspiring testament to how dedication to sustainability and flavour can redefine a market, and how she leveraged community engagement and data-driven insights to forge genuine connections with consumers.Explore Amelia's strategic shift from a direct-to-consumer model to entering the retail space during the COVID-19 pandemic. Understand her proactive engagement strategies with supermarket buyers and how she navigated the complexities of the grocery marketplace. Amelia highlights the significance of "brand servicing" over "brand selling," emphasising the importance of authentic interactions with consumers. Through her story, you'll discover the intricacies and excitement of the supermarket landscape, offering valuable lessons for anyone enthusiastic about food and entrepreneurship.Amelia also delves into the entrepreneurial mindset, the importance of having a co-founder, and the rewarding challenges of building a brand with integrity. Learn about her growth-oriented approach, how past experiences shaped her business acumen, and why focusing on quality ingredients is crucial. Uncover the behind-the-scenes efforts that brought Bold Bean Co to life and the power of a growth mindset. Whether you're an aspiring entrepreneur or a food enthusiast, this episode offers a delicious blend of inspiration and practical advice for crafting a successful food business.Support the show

EP 359 - We love opinions and James has plenty. After spending a couple of episodes looking at the global picture we get down to UK business brass tacks with Partyman CEO James Sinclair.James is full of advice for aspiring entrepreneurs, business owners and anyone at the sharp end of leading a company in the UK. We talk about the importance of dreaming big, the value of vertical integration and how staying on top of your P&L and cash flow is the most important thing that any business owner can do.Given the recent UK budget, James' call on the government to tax profit not turnover makes this a timely re-listen.Chapters:00:00 BWB with James Sinclair: Revisited02:04 Meet James02:55 Sinclair's Business Journey08:10 Challenges in Childcare and Employment10:36 The Burden of Turnover Taxes21:11 Entrepreneurial Spirit and Big Dreams28:17 Advice for Entrepreneurs36:46 The Push and Pull in Business37:49 Taking Risks and Self-Belief39:09 Worst Advice and Protectionist Mindset39:58 Founder Challenges and Tall Poppy Syndrome42:19 Government Support for Entrepreneurship49:58 Quickfire Round: Get to Know James54:13 The Role of Good Management57:52 Business or Bullshit Quiz!01:05:35 Wrap Upbusinesswithoutbullshit.meWatch us on YouTubeFollow us:InstagramTikTokLinkedinTwitterIf you'd like to be on the show, get in contact - mail@businesswithoutbullshit.meBWB is powered by Oury Clark

Uncover the inspiring entrepreneurial journey of Melissa Snover, the visionary founder and CEO of Nourished, as she takes us on a ride from her unexpected start in business to pioneering innovations in the world of personalised nutrition. Melissa's passion for creating a vegetarian gummy candy led her to experiment with plant-based ingredients and develop a vegan gummy using Gellan gum. Throughout this episode, Melissa opens up about the challenges she faced in scaling her businesses, from branding to international logistics, and how her dedication to food technology continues to break new ground in the industry.Explore the art of strategic partnerships and business growth through Melissa's insights into the fine balance between knowing when to pivot and the power of aligning with the right partners. Highlighting a successful collaboration with Magic Candy Factory and industry giants like Colgate, Melissa illustrates how mutual innovation and value addition can propel a company's vision forward. This episode also offers effective strategies for raising brand awareness, emphasising tailored marketing approaches that honour the unique attributes of each product, and showcasing practical examples from Nourished's successful launch.Melissa also shares her wisdom on building confidence as an entrepreneur through delegation and strategic marketing. Learn about the importance of trust and clear communication in empowering team members and the impact of public relations in fostering consumer trust. By balancing intuition with data-driven decision-making, Melissa navigates the complexities of managing a growing team and creating unprecedented technology. Her journey is a testament to perseverance and dedication, encouraging aspiring entrepreneurs to consider their personal circumstances while pursuing their dreams. Listen in to be inspired by Melissa's commitment to innovation and her trailblasing contributions to the industry.Support the show

Meet Huib van Bockel, the creative force behind Tenzing, a natural energy drink brand that's turning heads. Journey through Huib's eclectic career, from his marketing roots at Unilever and Red Bull to his initial entrepreneurial steps with a fashion venture specialising in high-end socks. Huib opens up about the vital lessons learned in supply chain management and how these experiences shaped his unique approach to launching Tenzing. This episode offers a candid reflection on aligning personal expertise with business aspirations and the transformative power of passion and commitment.Huib's narrative challenges the conventional wisdom of spotting market gaps and instead champions the idea of building businesses on personal skills and passions. He argues that honing one's abilities and focusing on areas of deep interest can naturally lead to success, using examples like Fever-Tree and Liquid Death. With Tenzing, Huib draws on his background and love for the outdoors, creating a brand that not only stands out in the market but resonates with his values. Huib's story is a testament to pursuing an entrepreneurial mission that is both meaningful and uniquely tailored to one's strengths.Explore the nuanced journey from a corporate role to startup life, as Huib discusses the delicate balance between financial caution and full entrepreneurial commitment. He shares personal insights on managing risks, gaining early customer feedback, and fostering a transparent company culture. With anecdotes on empathy, perseverance, and strategic focus, Hub illustrates the emotional challenges of entrepreneurship and how understanding team dynamics can propel a brand to success. This episode promises to enlighten listeners on the blend of personal values and business strategies that power Tenzing's sustainable and innovative journey.Support the show

From aspiring lawyer to founder, Emily Tout, the co-founder and CEO of Mighty Slice, joins us to share her extraordinary path to entrepreneurship. Emily's unexpected discovery of powerlifting during her university years sparked a profound shift in her mindset, fostering a resilience and growth mentality that became crucial in her journey. Listen in as Emily recounts how the discipline and skills honed in her legal studies provided a solid foundation for her venture into the dynamic world of health-conscious food products, even as she navigated an identity crisis when entrepreneurship beckoned.Witness the transformation of Mighty Slice from its humble beginnings in Emily's home kitchen to a recognisable brand disrupting the dessert industry. At a pivotal moment during the Balance Festival, Emily realised the importance of presenting even a minimal viable product professionally to captivate the interest of larger retailers. As Mighty Slice grew, Emily tackled the balance between direct-to-consumer sales and business-to-business opportunities, revealing how these strategies built consumer trust and unlocked unexpected business avenues, leading to innovative products like the standout "pink slices."In her journey with Mighty Slice, Emily faced the logistics of introducing protein-rich cheesecakes into both small gyms and large supermarkets like Asda and Sainsbury's. She shared invaluable insights on the power of packaging, where a simple shelf barker could dramatically boost sales. Emily also explored the significance of delegation and building a robust team, highlighting the shift from hands-on involvement to empowering her team to excel independently. Throughout the episode, Emily's story underscores the courage and adaptability required to build a thriving business centered on evolving consumer needs and market trends.Support the show

UK Business Growth Hits 11-Month Low Because of the Budget Macro, Micro News for Thursday 24th October 2024 MACRO Governor of the BoE: UK inflation is cooling more rapidly than expected Autumn Budget: Company directors race to dump shares ahead of tax raid MICRO Alumasc #ALU Gattaca #GATC Silverbullet #SBDS Thruvision #THRU My book is now on pre-order! I would really appreciate it if you ordered it. Visit Sharepickers.com and click on "The Book" section. https://www.sharepickers.com/how-to-become-a-microcap-millionaire-3-step-strategy/ IF YOU REGULARLY LISTEN TO THIS PODCAST AND ENJOY IT'S OUTPUT PLEASE CONSIDER GIVING IT A 5 STAR RATING AND REVIEW - THAT WAY MORE PEOPLE WILL FIND IT. THANK YOU

GUESTS: Rupert Daniels, Director, Creative, Consumer, Sport and Education, Department for Business & Trade. Carolyn Davidson, Commissioner General for the UK Pavilion, Osaka Kansai Expo 2025. As hosts of Expo 2025, the global spotlight will be shining on Japan, and the Kansai region. In anticipation of this major event, we bring you and episode introducing the vision for Expo, looking at how we are also promoting business engagement and how UK companies can use EXPO 2025 as a platform to enter or expand their presence in the Japanese market.  Steve talks to the Osaka Kansai EXPO 2025 Commissioner General, Carolyn Davidson. Carolyn provides an overview of the plans for the duration of the EXPO. The episode also features a conversation between Carolyn and DBT Director for Creative, Consumer, Sport and Education, Rupert Daniels, while he was visiting Japan, to engage with existing and potential stakeholders of EXPO.  To find more information about OSAKA EXPO 2025 - you can visit our dedicated webpage where you will find further links and details of business tenders, theme weeks and the programme of events running up to and throughout the EXPO period:   https://exporttojapan.co.uk/sector/osaka-expo-2025/ ************************************ The Export to Japan Podcast series is supported by The Foundation for International Trade and Industrial Co-operation (ITIC).

A few months ago, I was invited to be a guest on a podcast hosted by my guest this time, Will Polston. I told Will at the time, of course, that I would be happy to appear, but that I also wanted to have him as a guest on Unstoppable Mindset. And here we are. Will started his career as a broker. Actually, he always wanted to make lots of money. As a child, long before he became a broker, he was living out his entrepreneur life selling things as a child. He was successful. He was successful as a broker as well, but he felt that something was missing in his life. It wasn't until he attended a Tony Robins event in England that he realized that there really was more to life than money. Will changed direction after the Robins event. For several years now Will has dedicated his life to helping others transform their lives. Will tells us all about his journey in this episode and along the way he offers good insights and thoughts about adopting a mindset that offers a better and less fearful existence. About the Guest: Will Polston is a best-selling author, entrepreneur and one of the UK's leading business strategists & performance coaches. Will works with ambitious people, rapidly transforming their lives by empowering them to solve their biggest challenges and holding them accountable on their journey towards their dream life. Wills achieved “traditional success” with a career as a broker, despite this he found himself feeling unfulfilled. It was only when a surprising turn of events led him to a personal development seminar, that he finally gained the clarity that deep down, his belief that “money equals happiness” was not true and what he really wanted to do was empower others to achieve their dreams. From that day onwards Will has dedicated his life to studying the art and science of behavioural change and performance coaching. Using a powerful combination of techniques across multiple disciplines, Will helps give people a unique insight into their behaviour, providing proven strategies that transform their lives. In 2023 Will's first book was released ‘North Star Thinking: Master Your Mindset and Live a Life You Love' and became a #1 Amazon best seller. As an entrepreneur himself, Will understands the struggles and challenges, highs and lows of being in business. His humble approach and unique coaching style puts everything on the table, making people feel comfortable digging deep into the depth of their vulnerabilities. Not only is he a Certified Master Coach, NLP Master Practitioner, Member of the International Coach Federation, and International Speaker but he's spoken at TEDx, blogged for The Huffington Post, been a finalist for ‘Coach of the Year' at the Association of Professional Coaches, Trainers, and Consultants, been awarded the prestigious ‘Expert Coach of Excellence' accreditation, been a finalist for ‘Best Business Enabler' at The National Entrepreneur Awards two years in a row and won the ‘Best Business Enabler' awards at the Business Champion Awards in 2023. Whatever you want to achieve in life or business, Will really understands what it takes to help you master your mindset and live a life you love. Ways to connect with Wallace: Instagram: https://www.instagram.com/willpolston/ Facebook Profile: https://www.facebook.com/will.polston Facebook Page: https://www.facebook.com/willpolstonmih/ Facebook group: https://www.facebook.com/groups/makeithappencommunity/ Youtube: http://www.youtube.com/c/WillPolstonMakeItHappen TEDx talk: https://www.youtube.com/watch?v=fEHlSiFxmBI&t Website: willpolston.com Podcast: https://link.chtbl.com/mihwwp Book: http://northstarthinking.com/ About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:21 Well, hi, wherever you happen to be, and welcome to unstoppable mindset. Today, we are going to have a chance to chat with someone that I met a little while ago, because he runs a podcast and invited me to come on, which we did, and it'll be out in the in a fairly short time. He is Will Polston, and will is a best selling author, an entrepreneur and a leading business strategist and coach in the United Kingdom. So we're really wow, that's a lot, a lot of things to live up to, so I got to be careful in what I say. But anyway, will welcome to unstoppable mindset. We're glad you're here.   Will Polston ** 02:07 Thank you for having me. I'm grateful to be here. Well,   Michael Hingson ** 02:12 I look forward to having a lot of fun. Why don't we start as I love to do? Why don't you tell me something about the early will, growing up and all that? Wow, the I know that that could take an hour, right?   Will Polston ** 02:25 We've got a long time. Yeah, something I've never said on a podcast, and I think this is really interesting, was that many years ago. So when I was a real when I was really young, I that we, there's a TV program that's over here called Fireman Sam, and I always wanted to be a finance when I was, like, four or five years old, I was forever dressed up in a fireman's outfit. Then I got a little bit older, and then I wanted to be an architect and and then I went on to be a paperboy. And I see why. I thought that was really interesting when I first realized that was because fireman was about fireman. It was about helping people. An architect was about designing things, and being a paperboy, was sharing information, and now I work as a coach. I think it's a combination of all those things. I help people design that design their life. I help them and I share information so but no, the that's kind of the that's something that was the case for me years ago. But there's an extended version, I suppose of what actually happened, which led me to to do what I do now, which, if you want me to share, I'm happy to, but,   Michael Hingson ** 03:25 Oh, you're welcome to.   Will Polston ** 03:27 So the short version is I grew up with a belief that money would happiness, and I went off on a tangent to make as much money as I could, as early as I could. And then it was and I become pretty good at that. And then it was 11 years ago I have what I call my lightning moment where I realized my real driver was nothing to do with money. Never really about money. It would too what to do with my dad and how my dad hadn't achieved certain things he was capable of, and the impact that had on him and my mum and me and my family, and I vowed I don't want anyone else to have to go through the pain that he went through, and we went through as a result, and from that moment on, I've just been obsessed with anything to do with human awareness, human potential, human potential and human behavior, to enable people to do exactly that, achieve what it is they're capable of, and benefit not only them, but their family, their friends, their community, society, humanity and the universe, which as a result of having an unstoppable   Michael Hingson ** 04:22 mindset, when you talk about the pain that he had, what what do you mean by that?   Will Polston ** 04:29 So the slightly more detailed version is my dad worked in London, and he hated his job, so he would get up at five o'clock in the morning, come home at seven, eight o'clock at night, and he'd bring the stress and frustration of work home with him. And I don't know if people listening to this can relate to this, but he had so much tension that when he would walk into the house, he could physically feel it. He was in it, okay? Head of it, head of it for a stock brokerage. And, yeah, that was a. And yeah, stressful for him back then, but I've always got two very wealthy uncles, one's a billionaire, one's a multi millionaire. And dad always used to say they just got lucky. That was his excuse. They got lucky. They got lucky. And what's interesting is, is even back then, I was at 1011, years old, I used to think that's all. I can't believe it's just luck. And even now, I don't believe in luck, but yeah, he used to say that. And one day I came home from school, and my dad had to quit his job to set up a business with one of my uncles. But that, long story short, that never got started. My dad fell into a depression, slept in a separate room. My mom curtain shut all day, didn't leave the house. All the stereotypical stuff, and what I observed as a 10 year old. 11 year old was there was Uncle Mark. He was a billionaire. He was really happy. My Uncle Steve, he was a multi millionaire. He was really happy. Then there was my dad, when he worked in London, all right, he was stressed and whatnot, but he had money. And there was now he had to work for months on end. He had no money and and that was what I witnessed. I witnessed the depression, the feelings of depression, the stress and all of that. That was the pain, essentially.   Michael Hingson ** 06:05 What? Why did he hate his job?   Will Polston ** 06:09 Well, I think it's, it's an interesting one, isn't it? What? Whether it was he hate where he hated it or not, whether he just didn't have the skills to handle the stress. So I think that for a lot of people, why is you can look at some one person doing one thing, and it's so easy for them and so difficult for somebody else, and they get stressed, yeah, yeah. I think it's having a skill set to be able to do what was required. Maybe it's that, but he likes computers. He's always liked computers, but maybe it was just not in the way we've been done.   Michael Hingson ** 06:51 Yeah, now, is he still with us? Yeah, is he working now or   Will Polston ** 06:58 he's working now? And yeah, he's, he's probably happier than he's ever been. I was gonna ask that, yeah, yeah, in a much better place.   Michael Hingson ** 07:05 What does he do now?   Will Polston ** 07:07 He's involved with architectural glazing, of all things. So he, he basically prints these stickers that go on windows that are required in construction, so that people don't walk into glass doors and whatnot.   Michael Hingson ** 07:24 Well, that won't help me, but that's okay. But well, you know, so obviously all that had an impact on you. And so what? What was it that finally made you realize that, well, one you didn't want to live that that kind of life, but that you really recognized that there's a whole lot more to life than than money, and there is something to be said for having peace of mind.   Will Polston ** 07:55 Well, what happened is, there's a chat that you may have heard of called Tony Robbins. He's from your side of the pond, and I was at one of his events, and he shared what's known as the Thanksgiving story, and it was like the perfect metaphor for my life. And it made me realize, wow, if, if that experience was able to shape that man that is in that man being Tony, to do everything he's done and the way he's helped people, then maybe that's, that's what it is for me too, you know, it's, it's that it's that catalyst to change and do things, and that was that moment.   Michael Hingson ** 08:30 So up until that time, what were you doing? So, yeah, I assume you went to college and so on.   Will Polston ** 08:36 No, not at all. No. I mean, I was just obsessed with making money, frankly, because we didn't have money, so I did anything that we could do to make money. So I was even when I was 1211, years old, I was buying stuff off the internet and selling it at school, and buying sweets and selling at school and and then i was running multiple paper rounds. And then I wanted to I was really when I was making lots of money as a teenager, I got quite into fashion, and I was buying clothes and whatnot. And then I decided, well, actually, what I want to do is own, my own designer clothes shop. So that was kind of what I thought I wanted to do. From about 14 years old, started working in a designer clothes shop, and this, this was sort of real high end designer clothes. And after a while, I thought, I mean, I own my own shop. And then I kind of had a moment where I realized actually that probably wouldn't be possible for me. I need to do something else. Now, a lot of the clientele of this shop basically fit into one of four categories. They were either professional footballers, property developers, stock brokers or drug dealers. So I just thought, right, well, I need to become one of them. I need to become one of them for what one can it be? And the first one I ruled out was being a professional footballer, because I'm rubbish at football. I'd play rugby all my life, but never football. The second one I ruled out was being a property developer because I didn't have loads of money to. Sell up properties, I was left with two options, become a stockbroker or or become a drug dealer. And to I would imagine, to my mother's delight, I didn't choose the drug dealer option, and I decided to start working in in financial services and and did that for many years. And what happened was, because at the time, my belief was money called happiness, the I was doing whatever I could to try and make more money. And that's where I stumbled across personal development. The more personal development I did, the more money I made. And that went on for some years, until I ended up at the Tony Robbins event. And that was when I had the, what I call my lightning moment,   Michael Hingson ** 10:41 what, what got you to go to the Tony Robbins event? Because that certainly is a whole lot different than the mindset that you clearly had been living with.   Will Polston ** 10:50 It was a friend, actually, a friend said to me, I'm thinking of going along to this event with this, this big American guy called Tony Robbins. Would you be up for coming? And I sort of checked him out, checked out few videos, and said, Sure, I'm up for that. That looks like that'll be looks like that'll be good.   Michael Hingson ** 11:07 And so you went, and the world changed,   Will Polston ** 11:11 yeah, and life was never the same again.   Michael Hingson ** 11:13 So what did you do?   Will Polston ** 11:17 Well, so this, this is where the story unfolds. So I did eventually leave the city and I set up a renewable energy business. So I set up that renewable energy business, we were growing rapidly. I mean, we went from a standing start to 85 staff within 18 months, growing, growing, growth, growing. I mean, government changed legislation, and it pretty much killed that business overnight. And it was when I was away on holiday. So I took the holiday with my ex girlfriend, girlfriend at the time, and just to have a bit of a break and work out what we were going to do next and what was going to happen. And it was when I was away on a holiday. It was a funny sort of event. So I'm a big believer that there are no coincidences, only for synchronicities. And my girlfriend, at the time, she was a dentist or dental nurse, should I say, and she's like, well, we're going to go on holiday. You need to go and get your teeth cleaned by the hygienist. So we went to the hygienist, and unfortunately, she clipped my gum with the tool that she was using, and it got infected two days before the holiday. She said, Well, I'm really sorry. You need to go on these particular antibiotics, and you're not going to be able to drink alcohol. Now I don't drink alcohol. Now I haven't drunk alcohol for coming up to probably six years. But back then, I was a big drinker. I was a big ginger drinker and and I was like, I can't believe you, I'm about to go to the land of tequila. We were going to Mexico, and I'm not going to I'm not going to be able to drink. This is crazy. So we ended up going on holiday, and I didn't drink, but we went to this, this, this night time entertainment venue called Coco bongos. And it's kind of like a cross between a circus, a West End Show and a musical, all mixed in together. There's midget sprying from the ceiling and drag ax and all sorts of stuff going on. And my girlfriend, at the time, was throwing back tequila like it was nobody's business anyway, early hours of the morning, I carry her over my shoulder, I put her to bed, and I wake up in the morning and she's got her head down the toilet and will. I can't go out in the pool, so I said, Well, look, my holiday, I haven't drunk a holiday. I'm definitely going to the pool. And I went to the pool with a book, and the book that I went with was a book called The Hero by Rhonda, Byrne. Anyway, I'm reading through the book, and it gets to a particular part of the book where Rhonda talks about a guy called masting Kip. Masting Kip used to have a like, maybe he still does have a website called the daily love and he used to post, uh, motivational quotes on Twitter every day. And one day he got retweeted by Kim Kardashian. And then he went from 1000 followers to 10,000 followers overnight. And I just started crying, because in that moment, what happened, Michael was I realized that I'd left London because I didn't want to chase the money I'd set up this year in your will and your business, and then all I was still doing was chasing the money. And the thing what I really wanted to do, the thing that was in my heart, was helping people in the form of coaching them and working with them in some capacity like that. And I kept saying, well, I'll do it when I'm successful. When I'm successful, I call it when men syndrome, you know, people get so caught up with when this happens, then I'll do that. And and I just decided what I need to do is just come home and start. And I can start by putting a motivational quote on Twitter every day and on social media. So I did. I started putting a motivational quote on Twitter and on Facebook and the platforms. I did one every day for a week. And I thought, will you idiot. Some people don't go on social media in the morning. You should put one in the afternoon as well. So I did that. A week after that, I set up my own website. A week after that, I wrote my first blog. Three months after that, I had 10,000 strong social media followings, so I. A very long winded way of sort of sharing how I then made that transition from leaving London and then ended up finally pursuing what it was that I wanted   Michael Hingson ** 15:08 to do. And how long ago was that? Nine years. Okay, so you you finally really got to the point where you didn't worry as much about money, which, which certainly was a challenge to get to, but, but you you thought about it and, and I guess one of the questions that I have is, what, what made you really think about the fact that money didn't need to be the only thing that drove you. Did you do a lot of introspection in your life at night? Or did you think about it? Or did did it just sort of happen? Or what   Will Polston ** 15:50 it was that it was the moment, it was the driver at the Tony Robbins event. So that lightning moment, as I referred to it, it just opened everything up. And I was like, No, my drive for money was actually linked to the fact that my dad didn't do certain things and we couldn't do certain things. So I thought, well, rather than me trying to just treat the symptom, which is just to pay for the things that dad couldn't sort for us, what about if he had been empowered? What if there'd been somebody that could have given him the mindset that he so that he could have done work that he loved. What if somebody gave him an abundance mindset so he didn't live in scarcity? What if there was somebody that could have been there for him so that he could have learned to handle his anger and it not impact the family in the way that it did? So everything that I do really now is kind of aimed at trying to help people that were once like my dad. What   Michael Hingson ** 16:47 happened along the way that caused you to really go into to coaching as such? What What made you think about that as what you wanted to do, as opposed to thinking about the fact that you're only successful if you make money, and that that spiral just wasn't going anywhere. Well, if I, if I make more, if I do this, then I'll be successful. And what? What caused you to really well, I guess the Tony Robbins thing caused you to change that. But what made you decide to go into coaching, and how does that equate with the idea of success that you had?   Will Polston ** 17:27 So in the moment, the Tony Robbins moment, I just instantly thought, No, my what I want to do is I want to I want to become the world's best life coach. That's what I said back then. But actually I then realized later on, I that that's what I said, but that's not what I meant. What I actually meant was that I just wanted to work with lots of people and lots of people and help them achieve their potential, so that that was what it was about. And I then saw, because I was literally standing in front of the guy, that, well, he's doing this. This is what he does for a living. So essentially, I modeled him and then I went on and trained in a whole array of different different mediums and modalities and and one of the things that I'd realized in my whole life that enabled me to have a sort of a decent amount of success, financial success, even at a young age as a teenager, was what I'd been doing my Whole life without knowing what it was called, was modeling other people. So I was essentially modeling Tony. I saw what he was doing. I saw that he could help he'd help me, and I wanted to look at doing things in a similar way. And that was what, yeah, what that came from.   Michael Hingson ** 18:38 And we've ever come to the conclusion, though, that ultimately you can model people only so much or so long, and that ultimately you have to to do what, what you do, and maybe then people will will, although that's not a desire, necessarily, but then people will model you   Will Polston ** 18:54 absolutely. Yeah, I believe that every single one of us on this planet, or 8 billion of us, or however many it is, have a completely unique fingerprint. Our fingerprints completely unique. But what also is that's completely unique to us as individuals is our own genius, and our own genius is derived from our values. And every single person the planet has a completely unique set of values, and they're unique in the sense that of the hierarchy that they're in. And it's it's from this when, when we live in alignment with our values, we operate from inspiration, versus when we operate from somebody else's values, we operate and we require motivation. And one of the ways that I'll know if people are living their values with somebody else's from the language they're using, so if they use, using. So if they're using language like I need to, I ought to. I should. I have to. It's an indication they live in somebody else's values. When they're saying things that I love to, I desire, I choose to, they're living their own values. And if you take the word inspiration, inspiration in spirit, what's another word for spirit? Energy? You're in your energy, and a lot of people think they burn out because they're working too hard. They don't they burn out because they're living somebody else's values. And that's now what I do myself, and what I help people do is identify what is their own unique hierarchy of values so they can live that and turn that into a mission that then becomes what I call their North Star, that they live and work towards every single day, that enables them to wake up every day and feel more fulfilled and grow and contribute in the areas that are most meaningful to them.   Michael Hingson ** 20:34 So you are. You have written a book. I have indeed, if you would tell us about that   Will Polston ** 20:41 absolutely, always   Michael Hingson ** 20:42 good to write a book. I say   Will Polston ** 20:45 the book's called North Star thinking, master your mindset and live a life you love.   Michael Hingson ** 20:52 Wow. What a title. Thank you. And so is it? Is it published? Is it out? It's   Will Polston ** 21:00 out. It's out. It's available. We get it in on Amazon and Waterstones, Barnes and Noble. It's on Audible as well, so it can be listened to on Spotify Premium, yeah, so pretty much anywhere where you you would normally get your books.   Michael Hingson ** 21:18 So what? How long has it been out?   Will Polston ** 21:21 It came out last year. Okay,   Michael Hingson ** 21:24 so what was the inspiration for writing it? What? What caused you to decide that you wanted to write a book to share your knowledge that way? Well,   Will Polston ** 21:33 there's a there's a few things, I suppose. One of them was, it was a book that I read that that was the, the first personal development book that I ever read, which was such a great catalyst for me, and I thought, well, there's a lot of stuff that I've done, and there's one of the things Michael that I've tried to do over the years is I've learned and consumed a huge amount of different resources and modalities, and I've got my own spin on things. One of the things that I try and do is take complex stuff and simplify it. So I took a range of different things, and there's four main pillars to the book. So Northside thinking is about essentially getting people to have a mission in life. That's the equivalent of trying to empty the sea with a spoon. It's a mission in life that you continue to work towards, that you're fulfilled, that fulfills you every single day you're working towards it, but the essence of the book is sort of North Star thinking, which is all around goal, setting and purpose. Then it's around master your time, which is around essentially well time. Then there's cultivating an attitude of gratitude and evolving your thinking, so using your thinking to gain different perspectives and the smart way to do that, and then finally, habit creation. So they're the four main pillars of the book, and I think that the most people, if they can nail those four things, they've got the clarity of where they're going. They're taking the intelligent action in the sense that they are mastering their time. They're evolving their thinking, and they're doing things not just in terms of action, actual external action, but internal action. And then finally, they're creating the habits that create the lasting change then then that puts a lot of people in good split.   Michael Hingson ** 23:14 Why do you call it North Star thinking?   Will Polston ** 23:17 Well, there's a famous story you've probably heard of. It involves a baby born in a stable a couple of 1000 years ago, and there were three men, supposedly wise, all carrying presents. And they they followed the North Star, and they followed the North Star, and they found this baby. Now, when I was reflecting on that story, I thought, well, that's really interesting. They never actually went to the North Star, or at least they didn't in the story that I heard. And it dawned on me that these the in their story, they use the North Star they got to their goal. But so many people in life, what happens is they they fall into what I call when, then syndrome, as I mentioned before, which is they set their sights on a goal, they achieve the goal, and then they just set another goal, and then they might achieve that goal, and then they achieve that. So they set another goal and they achieve that. And after they've done that four or five times, if they're short term goals, they find themselves actually becoming really quite unfulfilled. Like, wow, they keep doing all these short term goals, and I'm just unfulfilled. It's because they're generally attached a feeling of happiness or fulfillment or accomplishment to having got the goal. But the problem is, is that whenever you set a goal, if you've got that way of thinking all the time that the goal hasn't been achieved, then you're perceived to you're perceiving that you're not where you want to be, as opposed to so you so most people are focusing on the gap rather than the gain of the progress that they're making. So this way, it enables people to over, sort of stop that way of short term thinking. I think of it like a pinball, you know, they're from one side of the table to the left, never really progressing forward. And then they can just, they can. Focus on this overarching piece, and it enables people to become a lot more fulfilled and energized and accomplished as a result.   Michael Hingson ** 25:09 Well, yeah, and you know, there, there is nothing wrong with setting goals and achieving a goal and going on. But you also kind of have to look at the overall Where do you want to, where do you want to end up at some point? And maybe you don't, what do you what do you think about that? Do you really want to have an ultimate goal? And you short goals to get there, or is that going too far?   Will Polston ** 25:35 Absolutely. That's the whole part of the process. So I call that a component the North Star trajectory. So we start with where we are. We create the ultimate goal. That's the guiding light, and then we just reverse engineer that 10, year five, year 20. Year 10, year five, year three, year one, year 90, day 30 day we break the whole thing down. But of course, if you can imagine it, it's it's far wiser. If you're here now and the North Stars directly in front of you, it's far wiser to go in a dead straight line? Now, look, I'm a realist. It's never a dead straight line. But if you jump in an aircraft to fly from London to New York or from New York to London, the pilot knows where he's going. He's going to set a trajectory. Now, sure, he may have to alter because of the wind, the weather, the flock of birds, or whatever it is that's coming towards them, but they're still going to follow that trajectory. Rather than go, Hey, we're just going to take off south of London, and then we're just going to kind of make it up as we go along. That's not going to be very good in terms of fuel efficiency. It's going to take far longer to get there. It can actually be lot more dangerous, because you might end up being somewhere where you run out of fuel, or run out of energy and you can't carry on. So it's far wiser to do exactly what you've said, which is kind of know where you're going long term, but then break that down so you've got the milestones to work towards.   Michael Hingson ** 26:53 You talk about aligning your decisions with values and purpose. I'm assuming you do that in the book. And what, what does alvat really mean when you talk about aligning your your decisions? I'm assuming in part, that that means that you do have values. You do have the things that you are made up from, and you really need to make your decisions go along with those, or you change your values and purpose? Yeah,   Will Polston ** 27:27 yeah, absolutely. So it's about congruence. You know, it's about congruence. So for example, if somebody's goal is, I'm just going to use a very apt one at this time of year, if somebody's goal is that they want to lose weight, and they want to lose weight and they want to get fitter, then a decision and action in terms of what they want to eat, if that's their goal and that's what they really want, then it's probably not going to be best that they have McDonald's breakfast for breakfast, they have Burger King for lunch and and Domino's pizza for dinner, that making those food decisions would be, one would argue, would be incongruent with somebody's health and fitness goals if they were to eat lat every day, if their goal is that they want to lose weight body fat and get fitter over The course of a four to six week period,   Michael Hingson ** 28:23 I was watching something on the news. I think just last week over here, we have Costco. Do you have Costco in London? We do, yeah. And somebody went into Costco and spent a whole week only eating Costco hot dog meals for breakfast, lunch and dinner, and actually lost a little bit of weight, but he only did it for a week. Was inexpensive, but yeah, I gotta believe that that's not something I would want to do. Yeah, for sure, there is something to be said for trying to align your eating habits with giving you the maximum amount of energy and eating healthy. But people do strange things sometimes, you know, it got him on the news. So, whatever. Well, well, what about you know, you so your idea of success has changed over time. What do you define success as today? What does it mean to be successful?   Will Polston ** 29:18 Well, it's a really great question, and I've even contemplated even changing that in recent weeks, because so I will say that for me, my definition of success is people being doing and having what they desire. You know that for me, and of course, success is subjective, so people being doing and having what they desire is completely unique to them. But then I was re listening to something called The Strangest Secret by old Nightingale a couple of weeks ago. I've listened to it many, many times before, but it shared his definition of success, which I really, really like, which is success is the progressive realization of a worthy ideal, and that that I really like, and I think it's very aligned. With the whole concept of more Star thinking, because if somebody is, somebody is a success because they're doing the work. So rather than having the end part, which is the having in be do and have they are doing the work. And I really like that, because when we're when we're taking on work, whatever that might be, whether it's health goals, relationship goals, business goals, financial goals, is that compounding can can often have a big impact. Now, Albert Einstein called compounding the eighth wonder of the world, and there's a huge amount of work that has to go into building the foundation. You look at houses that get built, you know, if you've got a new house that's being built for six months, there might look like it's just a building site, but there's all of the infrastructure that's going in, the sewage and the the water pipes and all those things. And then one day, all of a sudden, almost out of nowhere, you're going six months, nine months of it looking like a building site, look like they're not doing anything, and then the space of, like, three days, three weeks, a whole house has been built. Well, it all been happening the whole time, but it just looked slower, and then you only see the end goal part, and that, that's the thing, I think, is really important. There's so many people in today's day and age due to, I guess, social media having an impact, and so many of us want an instant gratification is that they get frustrated with the process, and it's so it's easier now than ever to compare your Chapter Two to somebody else's chapter 20, and that's what happens so often.   Michael Hingson ** 31:37 Yeah, and it's so interesting to hear people talk about success, and to just ask people about it, and they talk about, well, I gotta make a lot of money. I've got to be independently wealthy, and things like that. And I admit some of that would be nice, but it's not the ultimate thing that's going to make me happy, at least, I think, for me, and I think about the things that you've been saying for the last half hour, I grew up wanting to teach, and I always thought I wanted to be a teacher, and then along the way, I got very interested in science, so I wanted to be a physics teacher. Well, as things settled down and progressed, I ended up not being a physics teacher. But I do believe that in a lot of ways, there's no question that, that I get the opportunity to teach as a salesperson. For many years, I learned from the Dale Carnegie sales course that the best salespeople are really counselors. They're teachers. They guide people to look at products. And I'm not above telling somebody that a product I'm selling may not fit their specific need, but if I'm honest enough to do that, I believe that comes back to affect me in a very positive way. And there are several instances where I and my staff would tell people our product isn't going to work for you, but then later we get a call from the company saying, you know, we really like what you had to say. We've got another project, and we really appreciate all you taught us. We know your product will work. Just give us price, and we'll order it right today. I'm not sure that'll happen today in the world where we're so stuck in doing things by committee, but it works 20 years ago, 25 years ago?   Will Polston ** 33:23 Yeah, yeah. I think there's, there's a there's a lot to be said. I mean, sales, when I think, let's face it, sales, there's nothing that's ever really been accomplished at great scale without salespeople. And yeah, salespeople get a bad rap in a lot of instances, but if they've got integrity, then then they can do a lot of good for a lot of people.   Michael Hingson ** 33:51 Yeah, well, there is the other side of it, and sometimes salespeople deserve a bad rap for what they do and they don't really understand the true science and art that sales is and what it gives you the opportunity to do. But when, when it's done well, and it's done right, it really will make, and does make a big difference in the lives of so many people, because you provide what it is that somebody needs. And you know, you do that, and that's a wonderful tribute to accomplishment, which is also part of success. Yeah, you get paid and all that, and that's great, but there's a whole lot more to it than just money. Yeah, for sure, I do like money. I think there's a lot of merit to having that. That's okay. But by the same token, it's not the only thing in the world, but it's part of what we have to deal with. So you talk about resilience, tell me a little bit more about your thoughts about resilience, and how that plays into the book and and how it plays into you and your life. So   Will Polston ** 34:57 I have a an. An interesting stance on resilience. So first of all, I think that anybody that has an ability to go through tough times, when, when they when they have to resilience is a phenomenal attribute to have. I really, really do. My concern that I see now is that people are aware of resilience, almost like a badge. And it's a bit like, busy, you know, people were busy like a badge. I'm so busy, like thinking it's a good thing. They're proud of it. Or I'm so resilient, you know, I've handled this and this and this, and it's the whole like, what would you rather? Would you rather work smarter? Would you rather work hard? Would you rather not have to be resilient because you were wise enough to overcome the challenge before it happened? Now knowing me wrong, having certain skill sets to be resilient is so important. I've had some really challenging times in my life, but I'm a big believer that if something is chronically happening, so it's happening and over and over and over again, and you're constantly having to find yourself being resilient if it's the same problem showing up, then let's just treat the cause so the symptoms go so you don't have to be resilient in if it's if it's the same problem coming up over and over again. But yeah, look, I think resilience is a combination of a mindset. I also think it's a combination of a skill set that enables people to deal with various things. And a huge amount of that mindset is down to perspective, whether somebody believes that something is happening to them, either the victim, or whether they believe it's happening for them. And I think that the moment you change your perspective on life, that this life isn't happening to me. It's happening for me, and it's not in the way, it's on the way that can completely alter your life by having that perspective, and in the same way that the moment you change your I've got twos to I get to life changes. It does. There are people, there are people today that haven't had the privilege of experiencing today because they didn't wake up this morning. Yet. There's still people that have woken up and went, Oh, I've got to go to work today. Oh, I've got to do this. But there are people that would have done anything to have had today to be able to do that. And I think sometimes we all get can get carried away with, with not, not sort of maximizing the things that we can get grateful for, especially the privileges that we have on a daily basis. I   Michael Hingson ** 37:37 have had jobs in my life that I didn't really like for one reason or another, and when things got to the point where it seemed like it was intolerable, then I had to make some choices and decisions about whether to stay or go find another job, which could be difficult for blind people, especially because the unemployment rate is so high, because People think we can't work, but I would very have been very blessed to be able to find jobs, but I think that's in part because my choice was to live life and get to live life and not have to live life, which is what you're saying. And so when there got to be enough of a challenge, then my job was to go deal with it. And I think that's part of the whole issue of resilience. We really get ourselves locked into a mindset so much as a as a people, that we don't look for options, we don't look for opportunities, and sometimes we don't look for the good parts of a job that we have.   Will Polston ** 38:44 Yeah, absolutely, yeah, absolutely.   Michael Hingson ** 38:46 And that's that's also part of what we have to do. And I think that we all can make life better for ourselves. I remember after September 11 and everything that happened that day, within a very short time, like just a few days, we were getting a lot of requests for interviews, and my wife and I talked about it, and she said, Do you really want to do these interviews? And I said, here's my thought, if I can help people move on from September 11, if I can teach people about blindness and guide dogs, and if I can help people see, maybe things in a different sense, then maybe it's worth doing. And we agreed, and it had to be both of us agreeing that we would do that. And then people started calling and saying, Would you come and talk to us? And as I love to tell people, I made the decision that selling computer hardware wasn't nearly as much fun and wasn't as rewarding as selling life and philosophy. And I and I think that now, what 22 and a half years later, I still believe that, I think that it's so very important that we, we. Look at outlooks, and I've I've learned a lot. I've got to the opportunity with this podcast to learn so much in talking to people. It's such a blessing to hear from so many people and be able to synthesize all the things that they say. It's really a lot of fun. Yeah, absolutely you know that firsthand. Absolutely I do. Indeed. I'm sorry I   Will Polston ** 40:23 do indeed. Yeah.   Michael Hingson ** 40:25 Tell me your thoughts about self respect, reflection and introspection and so on. You know, from my perspective, I think it's important that we take time every day to do that. Tell me what your thoughts are about that   Will Polston ** 40:38 I can. Couldn't agree more. I couldn't agree more. I have a practice that I use on a daily basis, and old journal. So old journal what time I wake up, I'll journal how I feel when I wake up, and anything obvious that I might think of why I feel that way. So if I've woken up like a really groggy it's like, Well, it's because you went to bed late last night, or you'd eaten loads of sugar, or whatever it might be. Then I'll write out 10 things I'm grateful for, and what I do when I'm doing the 10 things I'm grateful I actually think of the previous 24 hours, and I look from a couple of each of these areas. So I think of the people that I'm grateful for, and I think of the experiences that I had. Then I think of my belongings. What belongings am I grateful for? Example, my I'm grateful for my laptop because it enabled me to do this interview with you, Michael, as an example. Then I think of the these. These are the two areas are the big ones, which is expectations and privileges. So what my expectations? Well, I had an expectation that the internet was going to work today for me to be able to do this interview, but I'm glad that it worked a privilege that I've got, a privilege that I've got today. Right now, as I sit in this house, it's warm, you know, I've got heating. I'm privileged. There are people right now that are sleeping out on the streets. There are people that have not got heating. So, yeah, there's a whole array of different things that I look at and reflect on daily basis to keep me focused on what's going well. Because no matter what's going on in my day, no matter how bad it is, there are always at least 10 things that I can find to be able to count my blessings, that count my blessings and where focus goes, energy flows. So I'm constantly giving myself the reinforcement that there's some great stuff going on to keep me in a great state and keep that level of perspective. So   Michael Hingson ** 42:29 you know, you you bring up things like the fact that there are people in the world who are cold, who don't have a lot of heat, and so on, but you also know that you alone aren't going to solve all those problems, and but I assume that you think about it and it kind of kind of weighs on you. How do you how do you really address that, because you can't solve everybody's problems? What? What do you do without sounding cold, if you will, or unfeeling, to deal with that?   Will Polston ** 43:01 Um, there's, there's a great story. And it was a man who was walking along a beach. I'm going to paraphrase it slightly, but he was walking along a beach, and as he was walking down the beach, he saw a small there was, he saw a small boy, and as he got closer, he saw the small boy was was throwing starfish back into the sea, and there were hundreds and hundreds and hundreds of these starfish all washed up on the ocean. And the man said to the little boy, what are you doing? He said, Well, I'm throwing the starfish back in the sea. Said, there's so many of them, you can't make a difference. And he picked up another starfish and he threw it into the scene. Said, Well, I made a difference to that one. And I think that people in general are doing the best they can with the resources they have. And yeah, sure, there's lots of things I would love to be able to do more of, but when I sit back and I reflect at the end of the day, did I do the best I could with the resources I had? And if I can honestly answer yes to that, then I'm okay with that.   Michael Hingson ** 44:09 And that's the real key. Is that, are you doing the best that you can do? And if you think about that every day, and then you think about, what else can I do to make the best better, if anything. And you can either say, Well, I can do this, or I really am doing the best that I can do. That's as good as it gets. But the key is to really look at it and to think about it and to consciously make that decision, which is something that all too often we just don't do. Collectively, we don't really take that step back, or too many of us don't, don't take that step back. How do we teach people to be more introspective in their lives? A   Will Polston ** 44:50 daily reflection exercise, I think, is a good one. Just even asking that question, Did I do the best I can with the resources I had today? And. And I also think, I mean, this is, this is really getting on my soapbox, is that I think a huge part of this comes down to how we've been conditioned from schooling, because we are graded in school on achievement, not effort. So for example, if you had an a star student that gets a B because they didn't put any effort in. But then you have a D grade student who does everything they can, and they get to they may get a D. Why is the person that got a B still classes better? Quote, unquote. So I think that if we condition people on effort, and we train people and educated people on the effort that they put in, then even asking that simple question, did I do everything I could? Was there any more that I possibly could have done? If the answer is yes, then great, do that thing. If the answer is no, then great, be at peace with whatever the outcome is. And   Michael Hingson ** 45:56 that's really it. And we each have to answer that for ourselves. I love to say, I used to say I'm my own worst critic when I always love to talk about the fact that when I give a speech, I record it and I go listen to it. And I used to say, I do that because I'm my own worst critic. And I realized last year, actually wrong way to put it, wrong way to think about it. And I've realized that the best thing for me to say is I'm my own best teacher, because ultimately, only I can teach me to do stuff, but it's so much more positive. And it also makes it a lot easier to go listen to the speeches and so on that I record, because I know that if there's something to learn, I'll pick it up. Absolutely,   Will Polston ** 46:36 yeah, for sure. And also, I would argue that a critique generally is going to look at the what the negative stuff is, but a teacher is going to acknowledge the things that work well and the things that could be improved. So that's that subtle nuance can make such a difference.   Michael Hingson ** 46:54 Yeah, we often just talk about failure, and I, I'm not of the opinion that failure is a good word anyway, I do think that failure is an opportunity to do better. Alright, so it didn't go right today. Why? And what do we do to address it in the future? Not it's a failure. I screwed up, and that's all there is to it. Yeah. Does that make sense?   Will Polston ** 47:20 Yeah? Yeah, yeah, absolutely, yeah. Failure definitely is. Well, the biggest thing with failure is that people make it an identity, don't they rather, okay, yeah, I failed. It didn't work out. What I've learned and, and, but people, they found, they go, Well, I have that failure with too much powerful words the English language I am yet, what I think people are better to do is sort of think more like a scientist. Because what a scientist do? They do experiments and they go, right, well, I've experimented with this. I don't go, Oh no, my experiment failed. They go, Oh, that's interesting. That one didn't work. Let's try this this time. Yeah, so if we took more of a scientific approach and it was everything as an experiment, then we would look at it in a very different line.   Michael Hingson ** 48:08 And the experiment didn't necessarily fail. It well, it didn't fail. It really is an issue of what went wrong in terms of what were my assumptions? What do I need to change? Absolutely,   Will Polston ** 48:21 it's the whole famous Thomas Edison quote, isn't it? I I've never failed. I've just found 10,000 ways that didn't work, or whatever, whatever it is,   Michael Hingson ** 48:30 right? You were talking before about how people just always do the same thing over and over again, which goes back to Einstein's, if we believe that definition of insanity, which is you expect something different, even though you do the same thing every time. Yeah, and it just isn't that way. We have to hold more than anything else, it seems to me, we have to hold ourselves accountable for what we do, and we should always deal with accountability. I've been a great believer in teamwork, and even in a team where you have a number of people, it's the greatest value if the team members feel empowered to be able to hold each other accountable for whatever their commitments are, whatever they contribute to the team. There's nothing wrong with accountability. Yeah, absolutely, yeah and and especially within ourselves, we need to hold ourselves accountable to ourselves, and we need to define that and think about it so that we do the right things to improve.   49:36 Completely agree.   Michael Hingson ** 49:39 So how have you approached, especially since you started being an entrepreneur and a coach and so on. How do you approach the whole idea of goal setting and what people should do for creating goals?   Will Polston ** 49:50 So I believe that the most effective thing that people can do is they create their North Star, which is identifying this mission in life. That's the equivalent of from empty the spoon is the one. Thing they drive towards, strive towards, every single day. Then they reverse engineer it so 20, year 10, year five, year three, year one, year 90, day 30, day goals. So then they've got that full milestone that, for me, is what I found to be the most effective way of doing it that gives people clarity and confidence and what it is that they're working towards.   Michael Hingson ** 50:22 Well, yeah, goal setting is such a ubiquitous, ambiguous thing sometimes, well, I gotta set different goals. Well, really, what does that really mean? And all too often, again, we really don't understand what the nature of goal setting is about, and it is   Will Polston ** 50:44 go ahead. I can say, ultimately, any goal that anyone ever sets is to do one thing, change the way they feel. That's it. Ultimately, any goal is about people wanting to change the way they feel. Now, what's great is that you have an ability to really do that in any given moment. But that's the first thing. The second thing was that one of the most amazing things about setting goals, well, set goals is the person you become as a result of working towards it.   Michael Hingson ** 51:23 Interesting way to put it, and i i By that, I accept that, because ultimately, when you set a goal and you achieve it, there, there are feelings that go along with it. There are things that affect you, and that's the way it should be. How about self limiting beliefs? We all often limit our own selves because we think we can't do something or that this is impossible to do. But you know, self limiting beliefs, it seems to me, is is a whole concept that we need to to address and change our own thinking about because it is, it is what limits us, it is what holds us back all too often, absolutely,   Will Polston ** 52:09 yeah, um, well, first of all, a belief is just a feeling of certainty about what something means. And if you take the word belief, you know there's another big word that sits inside it, which is lie, and most beliefs are liars. And what's happened is that people have created the reinforcement to a belief which is their their way, their their evidence, if you like, of why that belief is so. And what it sometimes takes is a different perspective to see that that isn't the case. So the way that we do that is by introducing doubt. And that's the beauty of working with a coach when you've got these beliefs. Because some people don't even realize that they're limiting them. They don't see it. They physically can't see it in the same way that, I think of like the fish doesn't see the water. They're just in the water. And it's the same when it when it comes to these things. So you can't see the whole picture when you're in the frame. And one of the the key metrics of identifying well, have I got limiting beliefs and whatnot? Is a from Yes, the language you use. But also, are we actually achieving what it is that we want to be achieving, what it is that we want to be working towards? So if we're not, and we're coming up with all the reasons or excuses as to why that isn't done, then that's a way of uncovering what some of those limiting beliefs are as well.   Michael Hingson ** 53:29 Yeah, and I had never actually heard that, but I love it. Belief has lie in it, and that makes a lot of sense. And we we need to always examine our beliefs and our perceptions. I know I talk a lot to various people about blindness, and the society we live in has such limiting beliefs about what a blind person can and can't do, and that results, in large part, to the unemployment rate of between 65 and 70% of employable blind people in this country because not that they are not able to or that they're unable to do things, but people think they are. And so we never get the opportunity when we have to ourselves push through that. And it does start with us to recognize all right, so I don't see, but the problem is that sighted people do see, and then there are a lot of challenges with eyesight. But you know, the the bottom line is that we we shouldn't buy into the beliefs that that tend to try to limit us. Either,   Will Polston ** 54:40 absolutely not   Michael Hingson ** 54:42 you. You talk about gratitude, and I think that's an extremely important thing. I believe we all ought to be a whole lot more grateful and live a life of gratitude. Tell me more about that.   Will Polston ** 54:55 Yeah. So for me, gratitude is something that most of us have been brought. Up, and when you think of the word, what's the word gratitude that people associate most of the time, well, they're going to say thank you. You know, you guys on the other side of the pond, you of course, have Thanksgiving every year, an opportunity to give thanks. But where most people get gratitude wrong is they only ever think about being grateful for what's going well, they don't find the blessings when things aren't going so obviously, the famous Yin Yang symbol. So you got the little black.in the white side and the white.in the black side. And it's about creating balance and seeing that in any given moment no matter what's happening. It's perfect, but it's having an ability to see the divine perfection in any given moment, no matter how bad we may perceive it in the initial stages. And that's the part where gratitude really becomes powerful, because most people, they live in a state of either moving away from something out of desperation or moving towards something in sorts of pain or pleasure. You know, it's that's kind of how they're operating. And both of those are essentially lower forms of lower level living. Essentially you're moving pain and pleasure. Pain and Pleasure is born out of the amygdala, the reptilian part of the brain, whereas what we can do is we can use our higher level thinking. We can use our prefrontal cortex, which is the thinking part of the brain, where we can create perspective, where we can choose to see a different side, and that can bring us back into balance. And that's that's really where, that's really where we can find gratitude. In fact, there's a part of the brain called the corpus callosum. It sits in between the left and right hand it right and left hand hemispheres of the brain, and what they do is they balance out the brain the left and right hand hemispheres. Now the when it's doing that, and it's creating that balance in the brain, it's it's creating equilibrium. And the Latin translation of Corpus Callison means human tough, and that's what gratitude does. It enables you to become a tough human when you can see the good and the bad and the bad and the good. Because let's face it, nothing is good and nothing is bad. Nothing is hot, nothing is cold, nothing is positive and nothing is negative. It's all a matter of perspective, and when we can choose to see that, we can completely alter how we feel about any situation, no matter how bad.   Michael Hingson ** 57:32 What do you teach people about dealing with fear? Fear is something that's all around us, and everybody talks so much about being afraid, and I know a lot of that has to do with not stepping out of or stepping out of your comfort zone and being afraid to do it. But tell me a little bit about fear and your thoughts about that.   Will Polston ** 57:51 Yeah, look, let's face it, fear is there to serve a purpose, and I don't think fear is all bad. You know, so many people put fear in this category is, oh, you should never be fear. You should net. You should be completely fearless, and whatever, sometimes fear is there to serve us. You know, otherwise we would have it, would have we would evolved out of it, and we haven't, because fear is basically what's kept the human race alive for however many 1000s of years. So I don't think fear is all bad, but I do think we're wise to question it from time to time. And there will be times when we are fearing things because we again, we're in our amygdala. We're not using the rational part of the brain to think. And that that a lot of that can come down to people getting caught up in the possibility of something. So I talk about the distinction between possibility and probability. And a lot of people might get fearful, because they fear something that could possibly happen. Well, yeah, it might possibly happen, but there's a big difference between the possibility of it happening the probability of it happening and and when you make that distinction, you open them, you open your mind up to be able to look at other things. And   Michael Hingson ** 59:06 usually what we're afraid of that might happen doesn't, and when it doesn't, and that's the big problem, is that we create a lot of our own fears. And the fact is, I think we can learn to control fear and use fear in the very positive sense that you just talked about, because all too often we just let fear, as I put it, blind us or paralyze us, and we can't decide we can't move forward. But the reality is, we can learn to move forward and use that fear in a very positive way, if we would absolutely so it's it is part of the challenge that we face. But I believe that the fear is something that that God gave us, that we need to learn to use and not fear, which goes back to Franklin Roosevelt. The only thing we have to fear is fear itself. What a very profound statement i.   Will Polston ** 1:00:00 Yeah, absolutely.   Michael Hingson ** 1:00:01 Well, I want to thank you for being here. We've been doing this an hour. Can you believe   Michael Hingson ** 1:00:05 it? Wow, time flies when you're having fun. I know this   Michael Hingson ** 1:00:09 has been great, and I really appreciate you being here with us. And I want to thank you for it all. Um, if people want to reach out and contact you and maybe use your coaching services and so one, how do they do that?   Will Polston ** 1:00:23 I mean, if you Google me or look on social media anywhere, Will Polston, that's, that's kind of the best place. You know, on Google or social media anywhere, feel free, please, please do reach out if you found this. Because   Michael Hingson ** 1:00:32 Will Palston, Will Polston is spelled   Will Polston ** 1:00:36 W,

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Ever wondered how a finance guru can transform into a cheese industry innovator? Edward Hancock, the founder of The Cheese Geek, joins us to unravel his captivating journey from fund management to pioneering a unique cheese retailing experience. Discover how Edward's expertise in investor psychology and algorithm building became the secret sauce in creating a brand that emotionally connects with its customers, and get a peek into the neuroscience that drives our most delicious impulse purchases.But great ideas alone don't build successful businesses—execution does. Edward opens up about launching The Cheese Geek while juggling a full-time job, starting with minimal resources, and growing organically through the sheer power of word-of-mouth. Learn the invaluable lessons he garnered from the trenches, turning first-time buyers into passionate brand advocates and proving that actionable steps and loyal customer relationships are the true cornerstones of enduring success.In the final segments, we dive deep into the art of crafting memorable customer experiences and strategic growth. Hear how The Cheese Geek transitioned smoothly into retail with Sainsbury's, all while maintaining a consistent brand identity. Edward shares the challenges of sourcing cheese, the importance of being prepared for opportunities, and the problem-solving mindset that helped navigate the pandemic. Tune in for an episode packed with actionable insights, whether you're an aspiring entrepreneur or a devoted food enthusiast.Support the Show.

What ignites a person to leave a prestigious career for an uncertain venture? Meet Zan Kaufman, the dynamic founder of Bleecker Burger, who shares her journey from a corporate lawyer in New York to a renowned burger entrepreneur in London. Discover the moment that turned Zan's passion into a thriving business and how her core values of equality, inclusion, and diversity laid the foundation for Bleaker Burger's success.From a single street food truck to a bustling kiosk in Spitalfields Market, Zan reveals the strategic decisions that fueled Bleeker Burger's growth. Delve into how her legal expertise played a vital role in navigating business contracts with confidence and maintaining operational integrity during the expansion. Zan's transformation from hands-on operator to strategic leader offers invaluable insights into the importance of mentorship, peer support, and adaptive leadership.The pandemic posed unprecedented challenges, but Zan's resilience and commitment to her vision kept Bleaker Burger afloat. Listen as she candidly shares the obstacles faced and the strategies employed to overcome them, from managing supply chains to navigating government schemes. Reflecting on both successes and setbacks, Zan provides powerful lessons in leadership and strategic hiring, emphasizing the importance of staying true to one's values. Join us for a heartfelt discussion filled with gratitude for our listeners and practical advice for aspiring food entrepreneurs.Support the Show.

On this episode, Warren interviews Jimmy and Suzie, the founders of one of the UK's biggest iced coffee brands, Jimmy's Iced Coffee.   Jimmy and Suzie discuss their journey running a family business as brother and sister, from starting out with a coffee shop, auditioning for Dragon's Den and distributing their iced coffee across the UK.   Their journey emphasises the importance of gut instinct, being true to oneself when building a brand and always having a positive outlook even when dealing with immense pressure.   They discuss the challenges of scaling a business, dealing with bureaucracy and what led to them selling the business.   With insights from the founders of one of the UK's largest drink brands, you don't want to miss out on this episode of the Evolve to Succeed Podcast!   This episode of the Evolve to Succeed Podcast covers…   ·      Trusting your gut instinct and being true to yourself when building a brand. ·      Taking risks by trying unconventional marketing strategies. ·      Not overlooking the importance of small wins. ·      Seeking out mentors and listening to constructive feedback. ·      Maintaining a positive and optimistic mindset throughout the entrepreneurial journey. ·      Enjoying the journey and having valid reasons for doing it. ·      Taking time to consider what you're doing and don't rush to get to the end. ·      Building a great team. ·      Making sustainability intrinsic to your business. ·      Selling a business for financial security and personal freedom.   Chapters 00:00 Introduction 02:20 Starting Jimmy's Iced Coffee 03:19 Naivety 04:22 Jimmy and Suzie's Roles 06:09 Mistakes 08:04 Optimism 10:24 Brother and Sister in Business 13:36 Maintaining Relationships 14:30 Waitrose 23:46 Risks 26:01 Unconventional Marketing 29:43 Seeking Feedback 31:09 Being True to Yourself 35:09 Enjoying the Journey 36:34 Scaling 40:50 Sustainability 46:58 Selling Jimmy's Iced Coffee 01:05:41 Family and Personal Pursuits

Send us a Text Message.Hello and welcome back to the Treat Your Business podcast! I'm Katie Bell, and I am thrilled to have you join me today. Over the past few weeks, we've delved deeply into the Profit First model, and today, we are wrapping it up with a very special guest who brings a wealth of knowledge and practical tips.Summary:In this episode, I sit down with Annette Ferguson, CEO of Annette & Co, a UK-based accountancy firm that operates on the Profit First model. Annette is a certified Profit First professional and a financial strategist, making her the perfect guest to help us understand how to manage our business finances effectively.Annette breaks down the complexities of the Profit First model into simple, actionable steps. We discuss the importance of having a cash management system, how to identify and fix money leaks in your business, and the transformational impact of consistently building profit into every transaction. If you've been feeling overwhelmed by your business finances or unsure about how to ensure you're actually making a profit, this episode is a must-listen.Key Takeaways:Understanding Profit First: Annette explains how the Profit First model differs from traditional accounting and why it's crucial for ensuring long-term financial health.Cash Management vs. Transaction Management: Learn the difference between these two systems and why both are essential for your business.Identifying Money Leaks: Annette provides a practical exercise to help you find and fix financial leaks in your business.Making Profit a Habit: Discover how to consistently set aside profit from each transaction and why this habit is vital for business sustainability.Operational Efficiency: Understand how to streamline your business operations to enhance profitability.Personal Experience: Annette shares her own journey with Profit First, including the challenges and successes she faced.Three Top Tips: Annette's three actionable tips for implementing Profit First in your business immediately.Mindset Shift: The importance of changing your mindset towards money management and profit-taking in your business.To learn more about Annette's services or to get in touch with her, visit annetteandco.co.uk. You can book a call or send a message directly through her website. Resources: Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration Score App: https://bizhealthcheck.scoreapp.com/ Join our FREE group for clinic owners https://www.facebook.com/groups/thrivebusinesscoaching Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call If you've found value in this podcast, I'd greatly appreciate it if you could take a moment to leave a review. Your feedback helps others discover the show and join our community. Thank you for your support!: https://ratethispodcast.com/tyb This podcast is sponsored by HMDG

Mark and Arthur investigate the background of a three-pronged case filed by Craig Wright with the UK Business and Property Courts, where 26 defendants face billions of dollars in penalties for infringing Wright's copyright over various elements of Bitcoin. This episode is available as part of a Dr Bitcoin subscription or as a download from our website. To listen to it, and all other bonus material, please visit drbitcoinpod.com/bonus-content. Follow us on Twitter at: @drbitcoinpod (the podcast) @twentynothing00 (Mark) @arthur_van_pelt (Arthur) You can find Arthur's in-depth Craig Wright pieces at mylegacykit.medium.com.

In this week's episode, Samuel shares his journey in the pharmaceutical industry, a career spanning close to 2 decades working in the UK, Switzerland and US covering roles from sales rep, medical affairs to global marketing and business unit head to now gearing up to start as a country president in Central Europe, not to mention his

Brief Summary In this episode, we discuss the digital transformation of UK businesses, the role of social media, and the potential of AI. We emphasize the importance of engaging with your audience, utilizing AI for content ideas, and embracing authenticity in marketing. E-commerce and membership courses offer exciting opportunities for growth. Thanks for listening, and don't forget to like and subscribe. This is Dan Latto signing off.   Long Summary In this episode, we delve into the digital transformation of UK businesses and how it can impact your wealth and success. The online landscape is rapidly evolving, and businesses need to adapt to stay ahead. The COVID-19 pandemic has only accelerated this shift towards online transactions and interactions. Social media plays a crucial role in this transformation, allowing businesses to showcase their values, expertise, and offerings to a wider audience. It's essential to curate the narrative you want to be known for on social media platforms. We also explore the fascinating realm of AI and its impact on our lives. I share my experience of using AI to generate show topics, turning to chat GPT for inspiration. AI can help with generating ideas and even assist in creating marketing campaigns, but it's important to use critical thinking and not blindly rely on AI-generated suggestions. The future of AI in voice recognition holds great potential for personalized recommendations, reminiscent of iconic sci-fi moments like Captain Picard interacting with the computer. We emphasize the current window of opportunity to utilize AI in generating content ideas for your business. AI can be a valuable tool, but it's crucial to still actively engage with your audience and explore various topics. The growth of e-commerce and the rise of microtransactions present exciting prospects for businesses. Taking control of your online store and incorporating features like clickable links in your social media posts can drive traffic to your website. Additionally, membership courses are gaining popularity as a profitable avenue to explore. Authenticity and relatability have become paramount in marketing. User-generated content and testimonials from real customers can contribute to success. This provides a great opportunity to create raw and engaging content that resonates with your audience. We discuss the success of our sheep sharing video, which garnered 300,000 views due to its raw and authentic nature. There's enormous potential for growth in 2024 by creating videos that allow viewers to get to know, like, and trust you. Whether structured or spontaneous, there's a place for both types of podcasts. To wrap up, we hope you found this episode useful and insightful. We appreciate your support and encourage you to like and subscribe to the entire podcast. Thank you for listening, and we look forward to catching up with you in the next episode. Have a great day and take care. This is Dan Latto signing off.   The Wealth Creation Podcast is brought to you by Daniel Latto, and is designed to help you learn the steps you need to take to achieve Financial Freedom in the next 5 years. Discover how to make more money, turn that money into investments, and live from cashflow while never having to work again. The podcasts covers three main areas 1. Cut Costs 2. Generate Cash (Business) 3. Invest the rest (Property) Throughout the podcast episodes, I'll be going through the step by step actions you can take, including any Business & Property Strategies along the way that can accelerate your results. The Podcast is hosted by Daniel Latto. Daniel Latto is a business coach originally from Leeds, and now lives in the Mediterranean providing advice for business owners and entrepreneurs. You can contact Daniel Latto at his website at http://www.daniellatto.co.uk

In this week's issue of Travers Smith's Alternative Insights, we are looking at the UK's 2023 Autumn Statement.

There continue to be more mixed signals this week for the UK economy as a measure of business optimism rose to its highest level since before the Russian invasion of Ukraine, but housing market activity was shown to be 20% lower than it was a year ago. As has been the case in most stories about the economy this year, the Bank of England is behind both headlines. The rises in interest rates that have been taking place for close to twenty months have not just had a significant effect on the headline number of home sales this year, but related trades and services have also been hit. The optimism being shown by businesses is because there is a growing feeling that although inflation remains well above the Government's target an end to the cycle of hikes may be in sight. So far there are none of the telltale signs of an economy on the verge of a recession, like business failures or a significant drop in money supply, but despite the optimism there is also a degree of caution. A prominent economist and journalist spoke yesterday of his disappointment at the collective weakness of the Monetary Policy Committee who he likened to a flock of sheep blindly following their shepherd. Beyond Currency Market Commentary: Aims to provide deep insights into the political and economic events worldwide that can cause currencies to change and how this can affect your FX Exposure.

Looking at the news from the fintech world this week, Polly, Tom and Francis discuss whether remote working is still viable, the UK govenements new ‘UK Business Climate Hub', and what Gen-z employees really want in the workplace Discussion topics included: -How much more should the government be doing to encourage green practices in small businesses? -Do the benefits outweigh the challenges in working from home? -How have the younger generations changed the game in the world of work.

Bookishly owner Louise Verity switched her company to a four-day work week. In this episode, she shares some tips for finding the right schedule and becoming more efficient, plus finding her classic books niche.For more on Bookishly and show notes: https://www.shopify.com/blog/bookishly-4-day-work-week

Your morning briefing, the business news you need in just 15 minutes.On today's podcast:(1) China's growth momentum continues to slow as stimulus announcements fall flat. (2) The US is reportedly looking to force ASML to ship fewer chip machines to China. (3) UK Business confidence hits a 13 month high as firms shrug of rate rises. (4) Goldman loses its status as the world's top M&A adviser for the first time in 5 years.  See omnystudio.com/listener for privacy information.

James Hoffmann is the go-to coffee expert on YouTube. Before building his community online, James won the World Barista Championship and opened a coffee roastery. In this episode of Shopify Masters, James shares his journey of turning his passion for coffee into profitable businesses and a multifaceted career. For more from James and show notes: https://www.shopify.com/blog/james-hoffmann-niche?utm_campaign=shopifymasters&utm_medium=youtube&utm_source=podcast

Here's a taster of our latest bonus episode, which sees Mark and Arthur investigate the background of a three-pronged case filed by Craig Wright with the UK Business and Property Courts, where 26 defendants face billions of dollars in penalties for infringing Wright's copyright over various elements of Bitcoin. To listen to the full episode, you can either: Become a member of the Dr Bitcoin Supporters Club through Spotify or Patreon at drbitcoinpod.com/supporters-club, and get access to all our bonus content both past and future Buy the individual episode from our website at drbitcoinpod.com/product/bitcoin-copyright-cases-part-1/

Guess where the business name 'Adolf Tooth-Fairy Hitler' is registered?Registering a business at Companies House, the official business registry in the UK is an easy, quick, and affordable process. However, strange business owner names like 'Adolf Tooth-Fairy Hitler' appear in the organisation's database, suggesting that limited checks are being conducted and reveal a system vulnerable to criminal manipulation.In this episode, we will be exploring the vulnerability of the UK's company registration system to criminal manipulation.We have Graham Barrow, co-host of "The Dark Money Files" podcast and a long-standing expert in the anti-money laundering world. He will help us look into the groups of criminals behind this issue, the countries affected, and the measures being taken to address the vulnerabilities of the Companies House system. We will also discuss digital reforms to the Companies House, the EU's new UBO ruling, and the craziest company names registered with Companies House.From this episode, you'll learn:02:22 - What kind of criminal manipulation is Companies House vulnerable to?03:19 - How are UK-registered companies been misused in money-laundering scandals?04:50 - What groups of criminals are behind this?06:13 - Why should Nordic AML and compliance officers care about what's going on in CH?08:29 - Are there any examples of this affecting Nordic banks?12:38 - What are the worst examples Graham has seen?17:23 - Do UK banks know this and accept a Companies House registration as good validation?18:54 - What measures are being taken to address the vulnerabilities of the Companies House system?20:48 - What are some of the most misused addresses/streets in the UK on Company House?24:29 - What is Risk Alert 247?28:10 - What are some of the compliance trends for 2023 from a UK perspective?Tune in to find out more! Hosted on Acast. See acast.com/privacy for more information.

In this episode of Shopify Masters, we're in London, chatting with Mathew Carver, the owner of The Cheese Bar. What started as a food truck in 2014 has grown into multiple restaurants, a retail store, and an online subscription business. Mathew shares his key learnings in business expansion, funding, and creating memorable food experiences.https://www.shopify.com/blog/cheese-bar-expansion

English Phrases: Learn the Nuances of UK Business Vocabulary If you're looking to become a global professional, mastering Business English is an absolute must. Learning UK specific business vocabulary can open up a world of opportunities, both professionally and personally. With this English language learning lesson, you'll be able to start to gain the skills needed to effectively communicate and work with UK businesses. Don't let the language barrier hold you back from reaching your goals - learn UK business English today! If you feel we have helped you please consider supporting us https://adeptengli.sh/donate This English language learning lesson is also designed to be beneficial for those who are looking to work in the UK, or for those who engage with UK businesses. Whether you're looking for a job in the UK, or if you need to communicate with a UK-based company, this lesson will give you the tools to navigate the world of UK business English with confidence. With this knowledge, you'll be able to communicate effectively and make sure your message is understood. At Adept English, we use a system of language learning based on language acquisition, just as children learn their first language. This method has been proven to be more effective than traditional language learning. With this system, you can enjoy the cognitive benefits of language learning such as higher standardised test scores, improved analytical skills, and enhanced memory and multitasking abilities. Learn more today and unlock the opportunities that come with mastering UK business English. ✔Lesson transcript: https://adeptenglish.com/lessons/english-phrases-master-uk-business-english/ Numerous studies have demonstrated the cognitive benefits of language learning. For example, a study conducted by the British Academy showed that learning a second language increased critical thinking skills, creativity, flexibility of mind and empathy. A 2007 study in Harwich, Massachusetts, also showed that students who studied a foreign language in an articulated sequence outperformed their non-foreign language learning peers on the Massachusetts Comprehensive Assessment System (MCAS) test after two-three years. Additionally, a study conducted in Canada with young children showed that those who are bilingual developed the concept of “object permanence” at an earlier age.

Want to know the driving forces needed to establish a strong and positive work culture? Join the Academy Development Programme by onlydo.online, to learn the ins and outs of building a winning team. Go to https://onlydo.online for more.

Lisa Johnson is a multi seven-figure business strategist who makes 90% of her money through passive or semi- passive income streams. In one launch alone during the global pandemic in 2020,  she made £1.7m in a week, and then £2.5m in a week only eight months later - earning £1m in the first hour of sales! She is an inspirational leader who has been published in various magazines and newspapers because of the amazing financial results she gets for her clients. She has presented on expert stages around the world about passive income, recently headlining at Expert Empires 2021.Lisa has over 50,000 followers on social media, and her article on passive income for Forbes received over 250,000 hits in a week.Her podcast ‘Making Money Online' went straight in at No.1 in the UK Business charts in July 2021, had over 36,000 downloads in the first eight weeks and has been listened to in over 111 countries.She lives in Bedfordshire, UK with her husband and twin sons. MEMORABLE MOMENTS:“I'm a big believer in failing fast. If you're going to try something that may or may not work, get it out there. Don't wait for it to be perfect, because if you waste two years then put it out and it fails, you're going to be hurt a lot more than if you waited a couple of weeks.”“If you haven't started growing an audience yet, no matter what, how you want to make money, online, passive income, one to one, whatever… Growing an audience is your biggest thing. And it's the bit that most people, quite frankly, can't be bothered to do because it's hard. It's the bit that takes the time. But actually, it's the bit that's going to change everything and make you have a real passive income in the future.“There's no one-way to make money…there are a million ways to make a million dollars. You just need to choose the one that you're going to do and be consistent with it.” “Confidence isn't about what other people tell you that you are; it comes from within. It  has to come from you loving yourself and not just loving the good parts of you. You have to write down all your flaws. We all know the bad parts of us, you know, we know what they are, we don't need other people to tell us. And if you decide that you're going to love yourself for all the bad, and all the good, then you will always have confidence.”“We tell ourselves things on a daily basis that we would never ever do to somebody else… we need to start treating ourselves how we would treat a friend.” Connect with Lisa:⭐ Connect on Facebook -https://www.facebook.com/lisajohnsonstrategist⭐ Connect on Instagram @LisaJohnsonStrategist⭐ Lisa's Podcast - https://makemoneyonlinebook.co/ Connect with Allison:⭐ Connect on Instagram @allisonwalsh⭐ JOIN OUR FREE COMMUNITY: https://www.facebook.com/groups/shebelievedshecouldcommunity⭐ Check out book recommendations from the show here⭐  JOIN the 12 week #CrushyourGoals challenge group today by clicking this link.  Use code goals50⭐ LEARN MORE about THINKIFIC COMMUNITIES here

In this Sellernomics Podcast episode, Dr. Heloise Finch of #SellBeyond will also talk about what state is Amazon UK and Amazon Europe in right now? Where do you see Amazon sellers going? Q4 was very successful for many Amazon sellers: What should they be focusing on right now in the UK? and more. #HeloiseFinch

 Jonathan Golub, Credit Suisse Chief Equity Strategist, says tech stocks will continue to struggle as long as we're in a high-inflation environment. Kwasi Kwarteng, UK Business & Energy Secretary, warns energy companies they may face a windfall tax if they don't “step up” on new investments. Savita Subramanian, Bank of America Securities US Equity & Quantitative Strategy Head, says a lot of the bad news is priced in to the markets, but the worst is not yet behind us. John Ryding, Brean Capital Chief Economic Advisor, says the Fed doesn't know what it's going to take to get inflation back down to the 2% level.  See omnystudio.com/listener for privacy information.

The world's largest economy contracted by an annualised rate of 1.4% in the first three months of this year. The sharp drop follows growth of over 6% in the final quarter of 2021. Business insolvencies in England and Wales jump to 60 year high. Rapid increase in voluntary liquidation is driven by inflation and supply chain difficulties.  World Bank warns of human food catastrophe and war causes shortages and soaring prices.  Food prices are now at the highest rate since UN Food Index tracking records began 60 years ago after jumping 13% in March.    What does inflation mean to you?   The costs of goods and services has risen by 49.4% since 2010, which means you need £14,936 to have the same buying power as £10,000 in 2010.  Stock Markets jittery Stock markets in Europe and Asia fell sharply this week at n fears of Chinese lockdowns but later recovered.  House prices still rising in the UK A shortage of family homes continues to drive up demand despite recent interest rate rises. 3 quick tips to GET CONTROL of your finances in times of rising prices.  1. Get control of your outgoings and expenditure. 2. Get control of debt. 3. Get control of spending. Also check out my ‘5 Inflation-Busting Tips'  for money saving ideas to help you through this. -https://youtu.be/2jZCO4V7uX0 Make the most of your money and resources and learn how to get control and manage your finances. Consider investing in real assets which tend to hold their value and act as a hedge during times of high inflation. Assets like property, stock and shares and gold have long been held as a long-term inflation hedge. Do people get rich during recessions and depressions? The answer is yes! To help you get through this and come out stronger at the other end I am offering subscribers a free MONEY MASTERCLASS.  Join me for an intimate Money Masterclass this Wednesday The NEW WAY to build your wealth, IMMEDIATELY GET CONTROL of your money and learn how you can become FINANCIALLY FREE in 28 days using my S.M.A.R.T MONEY FORMULA! With inflation at a 30-year high there has never been a better time to join me for this brand new Money Masterclass! I am inviting a small group of people only to join me this WEDNESDAY 7PM for an intimate S.M.A.R.T Money Masterclass! >>> REGISTER HERE - https://contexttraining.aweb.page/p/101d6194-4fe4-4036-8cc8-615ecc35f857 Secure your seat now! See omnystudio.com/listener for privacy information.

In this Sellernomics Podcast episode, Dr. Heloise Finch of #SellBeyond will also talk about what state is Amazon UK and Amazon Europe in right now? Where do you see Amazon sellers going? Q4 was very successful for many Amazon sellers: What should they be focusing on right now in the UK? and more. #HeloiseFinch About Dr. Heloise Finch of Sell Beyond Sell Beyond helps companies build a better Amazon business to drive profitable growth through business strategy, team training, Amazon branding, and Seller/Vendor Central knowledge. As CEO of Sell Beyond, Heloise works with business leaders helping them navigate the complexities of Amazon as a new revenue stream or improving the existing channel. Sell Beyond is focused on creating robust, sustainable, and long-term sales channels for future growth, working hard to ensure Amazon works for your business to ensure ROI, including Heloise started selling on Amazon.com in 2006. Her expertise with Amazon Strategy and Management Consultancy also builds on 15 years' experience within startup marketing and financial consulting, combined with a Ph.D. in organizational behavior from the University of Michigan. About GETIDA With e-commerce growing annually by at least 30%, it will become harder and harder to audit what can amount to anywhere from 1-3% of your annual revenue. GETIDA is actively dedicated to improving the overall operations of Amazon FBA sellers. We've developed robust auditing software that keeps track of your Amazon FBA inventory transactions, refunds, seller data analytics, and FBA reimbursements easily and clearly. We maintain an agreeable, established relationship with Amazon, and our dedicated case managers draw on that relationship when filing FBA reimbursement claims on your behalf. We not only identify potential FBA reimbursement claims, our case managers file and follow up on all of your Amazon cases, providing a premium quality service for you and your business. You can join GETIDA for free and quickly discover the FBA reimbursements data on your Amazon account, get free consulting on how to improve your Amazon business, and much more!

Edição de 09 de Abril 2022

Join BABC LA President and host James Langridge, in conversation with Los Angeles' British Consul General Michael Howells, and Carlo Cavagna, Regional Director Southwest US for the UK's Department of International Trade. This enlightening discussion includes their insights on what's happening for UK businesses in both the US and UK, and what they expect might happen in the coming weeks and months as the economies reopen. Also a lighthearted discussion on changes to daily routines!

In this episode, Anna and Ben discuss OakNorth's approach to lending and how they use a combination of data-driven and human decision-making processes. They look at how challenger banks are addressing the finance issues experienced by property investors and developers and why OakNorth's loan book currently stands at £2bn and rising, with continuing strong demand. Ben also shares some great advice for beginner investors and explains why there's plenty of reason for optimism in the face of uncertainty. Highlights include: Why property investors need to professionalise and learn the trade What lenders are looking for in successful applications Why no branches doesn't mean no human interaction How the use of technology and data benefits bank customers Resources: www.oaknorth.com