Podcast appearances and mentions of josh crouch

AI is transforming home services. It is changing dispatching, marketing, scheduling, follow-ups, and even customer communication. But there is one thing AI still cannot do. Build a real team. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Scott Stolze, from GrwX Labs, to break down the human side of leadership and communication. These are the skills that separate average service businesses from elite ones. You'll learn why authenticity is becoming the new competitive advantage, why leaders must create psychological safety, why quiet technicians need "energetic permission" to speak up, and why asking better questions builds trust faster than any script or automation. If you are using AI in your business, this conversation will help you use it the right way, without losing the human connection that actually builds culture. What You Will Learn in This Episode • Why communication is becoming more important as AI grows • What AI still can't replicate in leadership and team culture • How to get quiet techs and staff to speak up in meetings • The leadership framework Scott calls "energetic permission" • How better questions improve trust, learning, and likability • Why people crave authenticity in a world of AI-generated content • How prompting AI correctly makes you a better communicator (and delegator) • What GrowX Labs does and how they help businesses solve bottlenecks Timestamps 00:00 Communication that AI can't replace 03:33 Why authenticity matters more than ever 08:39 The "3 wins" of asking better questions 11:14 Better questions that build real connection 13:38 Why people stay silent in groups (and how to fix it) 16:26 How asking "stupid questions" accelerates learning 19:58 Energetic permission: the leadership skill that builds teams 25:38 AI is training you to be a better communicator 32:00 What GrowX Labs is and who it helps 37:03 How to connect with Scott 38:45 Final lesson: help people succeed through connection Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Scott Stolze: https://www.linkedin.com/in/scott-stolze/  Connect with Us • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmastery • Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast Sponsors This episode is kindly sponsored by: UpFrog MarketStorm CallRail CompanyCam Learn how to automate tasks, save time, and increase your profit. No coding required!

Contractors who do not own their customer list will lose. As AI, search, and digital platforms continue to change, relying on Google, ads, or third party platforms puts your business at risk. In this episode of Service Business Mastery, we break down why owning your customer list is no longer optional for contractors and service business owners who want to survive and scale in the next decade. Joshua Crouch and Tersh Blissett sit down with Peter Murphy Lewis, founder of Strategic Pete, to explain how contractors can protect their business by building direct relationships with their audience, increasing client loyalty, and using AI driven systems without giving control to platforms they do not own. Search is changing. Ads are getting more expensive. Algorithms decide who wins and who disappears. If you do not own your audience, you are renting your business. This conversation explains exactly why owning your list matters more than ever and how contractors can start taking control now. What you will learn in this episode • Why contractors who rely only on ads and search are at risk • How AI is accelerating changes in customer acquisition • Why owning your customer list creates long term stability • How client loyalty protects your business during market shifts • The difference between renting attention and owning relationships • How to use content and systems to stay in front of your audience • Practical ways contractors can start building their list today This episode is for contractors and service business owners who want predictable growth, lower marketing risk, and long term control over their business. Timestamps 00:00 Why owning your customer list matters now 02:10 How AI is changing search and digital marketing 05:30 Why contractors lose when they rent attention 09:40 Client loyalty and long term business survival 14:30 Fractional leadership and strategic marketing explained 19:45 Why content builds ownership not dependence 25:20 Using systems to stay in front of your audience 31:40 How contractors can start owning their list 38:00 LinkedIn, partnerships, and direct relationships 43:10 Final lessons for contractors Follow the Host and Guest: Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Peter Murphy Lewis: https://www.linkedin.com/in/petermurphylewis/ Strategic Pete: https://www.linkedin.com/company/strategic-pete/   Connect with us on: • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmastery • Facebook - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly sponsored by: UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm priceguide   Learn how to automate tasks, save time, and increase your profit. No coding required!

In this episode of the Service Business Mastery Podcast, host Tersh Blissett sits down with Ari Meisel, Founder of Less Doing and creator of the Optimize, Automate, Outsource framework. Ari is a globally recognized expert in business automation, productivity systems, and operational efficiency, with deep hands-on experience in the construction and skilled trades. Ari shares how extreme burnout and a Crohn's disease diagnosis forced him to redesign how he worked, leading to a system that allowed him to reclaim time, reduce stress, and build a business that runs without constant owner involvement. This conversation dives deep into automation for service businesses, decision-making systems, and what it really means to become a replaceable founder. In this episode, you'll learn: How to identify automation opportunities in your service business Why automating decisions is more powerful than automating tasks The "Replaceable Founder" mindset every business owner needs How automation reduces stress and increases scalability Real-world systems for reclaiming time without sacrificing growth If you're an HVAC, plumbing, electrical, or home service business owner feeling stuck in daily operations, this episode breaks down practical automation strategies, how to identify repetitive work, and how small system changes compound into massive time freedom. Timestamps ⏰ [00:00] "Ari's Impact on Email Automation" [06:15] "Masonry, Hardship, and Health Struggles" [07:25] "Optimize, Automate, Outsource Strategies" [12:32] Building Sustainable Generational Businesses [15:45] "Optimize, Automate, Outsource Effectively" [19:43] "Prioritizing Revenue in Business" [22:24] "Automation Enhances the Human Element" [25:52] "Asynchronous Communication Explained" [29:20] "Benefits of Solo Voice Recording" [30:46] "Creativity Comes with Movement" [36:38] Flexible Work Beyond Boundaries [39:12] iPhone Screenshot Automation Exploration [41:32] "Apps I've Used for Years" [46:54] Building Apps and Voice AI [47:38] "Switching to MEM AI Tools" [52:05] "Retirement via Automation Skills" [54:53] "Connect with Ari for Insights" Follow the Host and Guest: Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Ari Meisel: https://www.linkedin.com/in/productivity-coach-entrepreneur/   Connect with us on: • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmastery • Facebook - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly sponsored by: UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm priceguide Learn how to automate tasks, save time, and increase your profit. No coding required!

If you're in the skilled trades like HVAC, plumbing, electrical, or any service where the phone rings with "Hey, my system isn't working," this episode of SBM, "What Homeowners Actually Want" with Zac Dearing of Mantel, is about as close to printing money as a podcast gets. Consider it your cheat sheet into the homeowner's brain and wallet. Here's why you should listen, especially if you: Want to make more from every visit (yes, without feeling like a pushy home comfort advisor). Are stuck trying to grow your business, because you keep hearing "You're too expensive" or "Let me think about it." Need clarity on what ACTUALLY matters to modern homeowners. Spoiler: it's not just the dollar amount. Are tired of home comfort "gurus" who can't back up their advice with hard data. If you want real, actionable ways to improve your process before, during, and after the visit grab the report the team discusses at usemantel.com/survey. It's built on actual fieldwork, not fantasy. Timestamps ⏰ [00:00] "Service Business Growth Strategies" [04:52] "Self-Discovery in Decision-Making" [08:57] "Persistence and Overcoming Dyslexia" [10:48] "Overcoming Fears Through Automation" [16:22] "Customer Obsession and User Focus" [18:52] "Research-Driven Innovation and Giving Back" [24:00] "Homeowner Priorities vs. Contractors" [27:24] "Homeowners' HVAC Knowledge Gap" [30:18] "Call Tracking for Smarter Marketing" [31:30] "How Homeowners Find Contractors" [36:00] "Trust and Reviews Drive Choices" [40:52] "Home Recording Insights & Sales" [43:26] "Homeowners Struggle to Find Clarity" [47:46] "AI, Trends, and Future Insights" [49:52] "Empowering Contractors to Boost Sales" [51:55] Empowering Homeowners Through Visibility [57:29] "Embrace Change and Adaptation" [58:30] "Service Business Mastery Insights" Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Zac Dearing: https://www.linkedin.com/in/zachary-dearing-b761b825/  Connect with us on: • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmastery • Facebook - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly sponsored by: UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm priceguide Learn how to automate tasks, save time, and increase your profit. No coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Call this demo number to experience Free2Grow : (719) 414-9355 Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Tate is joined in this segment of HSSS by Coach Josh Crouch of the Green Hill High School Hawks. Coach Crouch talks the upcoming Green Hill football season including their week 1 matchup with Beech!See omnystudio.com/listener for privacy information.

Tate is joined in this segment of HSSS by Coach Josh Crouch of the Green Hill High School Hawks. Coach Crouch talks the upcoming Green Hill football season including their week 1 matchup with Beech!See omnystudio.com/listener for privacy information.

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit.No coding required!

What You'll Learn in This Episode:Josh Crouch joined 8 Figure Agency (8F) in Year 3 of his journey. Within 10 months, he scaled from $330k to $500k in revenue — and in this episode, he breaks down exactly how he did it.When Josh joined us in June 2024, his agency was in a tough spot:2 of 4 operational leaders had just quitSales pipeline dried up after back-to-back eventsHis cofounder Brittany shifted from Head of Sales → Head of CX… and sales droppedHere's how we helped him turn it around:

Learn how to automate tasks, save time, and increase your profit. No coding required! 

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Josh Crouch are live from Service World Expo 2024, joined by John Formica, a former Disney leader and expert in customer experience transformation.

Welcome back to another episode of Operation Agency Freedom! In today's insightful chat, we're thrilled to have Josh Crouch from Relentless Digital joining us. In this milestone episode, Josh and I dive deep into the world of podcasting, highlighting the significant role of content quality over mere lead generation. We'll discuss the importance of consistency for long-term growth and explore how treating a podcast like a business can open up diverse opportunities beyond client acquisition. Josh shares the exciting advancements and strategic shifts he's implemented, like hiring a podcast manager and leveraging video content for broader reach on platforms like YouTube, Instagram, and Facebook. We also dissect the impact of SEO and AI on marketing strategies, emphasizing how media exposure drives audience engagement and brand omnipresence. From engaging in industry events and networking to managing sponsorships and content production, Josh offers valuable insights on building a successful podcasting business. We'll also touch on the organic growth of his new AI-focused business, the benefits of having a co-host, and the importance of unscripted, authentic conversations. So, get ready to learn from one of the top names in business management podcasting as we uncover the secrets to growing a podcast into a powerful business tool. Subscribe, share, and connect with us on Facebook, Instagram, LinkedIn, and YouTube, and let's dive into the fascinating world of podcasting with Josh Crouch!  

In the first hour of the Chase & Big Joe Show, the guys shared their question of the day. Who leaked Will Levis's phone number? Later the guys responded to phone calls and texts answering the question of the day. Who do you think leaked it? Green Hills High School head football coach Josh Crouch joined the show. Josh mentioned how good his defense has played this season as they look to continue their winning ways. Listen to hear more. To end the hour, the guys discussed NFL captains and if they're forced to be a leader too soon.

Green Hills High School head football coach Josh Crouch joined the show. Josh mentioned how good his defense has played this season as they look to continue their winning ways.

Green Hill Highschool HC Josh Crouch & TE Arron Mattingly by Nashville Sports Radio - WNSR

Ever wondered how AI can revolutionize your business operations? Join us as we chat with Josh Crouch, co-founder of Relentless Digital, who shares his incredible journey from an aspiring accountant to a trailblazer in the HVAC marketing and SEO world. Discover how his collaboration with Tersh Blissett on the Service Business Mastery Podcast has led to an exciting new venture, Trade Automation Pros, focused on empowering tradespeople to harness the potential of AI and automation in their businesses. This episode promises to shed light on the rapid advancements in AI and the importance of staying ahead in a tech-driven industry.The hiring process can be a daunting task, but it doesn't have to be. Hear firsthand how we tackled the challenge of sifting through a mountain of applicants by integrating an AI-driven hiring platform. By automating initial screenings, assessments, and communications, we streamlined our process and enhanced the quality of our hires. This transformation not only lightened our workload but also allowed us to focus on final interviews with the most qualified candidates, proving to be a game-changer in recruitment.Creating authentic video content can significantly boost your brand exposure. We'll discuss how sharing genuine moments and company values through platforms like Facebook, TikTok, and YouTube can attract both employees and customers. Plus, learn the benefits of delegating daily tasks to free up your time for more significant endeavors. Whether you're looking to refine your hiring strategies, maximize your online presence, or simply manage your time better, this episode is packed with actionable insights and practical tips to help your service business thrive. Support the Show. https://www.audible.com/pd/9-Simple-Steps-to-Sell-More-ht-Audiobook/B0D4SJYD4Q?source_code=ASSORAP0511160006&share_location=library_overflowhttps://www.amazon.com/Simple-Steps-Sell-More-Stereotypes-ebook/dp/B0BRNSFYG6/ref=sr_1_1?crid=1OSB7HX6FQMHS&keywords=corey+berrier&qid=1674232549&sprefix=%2Caps%2C93&sr=8-1https://bit.ly/4bFz4yc https://www.housecallpro.com/successullifehttps://www.facebook.com/corey.berrier https://www.linkedin.com/in/coreysalescoach/

Hey there, Dudes! Brace yourselves for an enlightening chat with Josh Crouch from Relentless Digital, who's dropping by to share his incredible growth secrets that can transform how you navigate client relations and team training in today's episode. Josh reveals how he's balancing high-quality with high-value clients; it's like a tightrope walk over grand canyons of client churn – thrilling, right? Curious about discipline and strategy in business? Josh swears by EOS and coaching to squash those blind spots! And training isn't just a 'nice-to-have'; it's a cornerstone at Relentless Digital. Josh even tosses in his must-read – "The Dream Manager" to kinda be the Yoda for your team's dreams and goals. Oh, and for a dose of motivation, you've gotta hear how Josh slays the negativity with a positive environment at work. Plus, he's a firm believer in empowering employees to own their mistakes – kind of like how you taught your kids to ride a bike, remember? So, if you're itching to connect with a guy who's mastered the chill of HVAC and the heat of digital marketing – or if chatting about life, art, and business tickles your fancy – Josh is just a Facebook message away. Get ready for a session that will keep your mind jogging, your notes long, and your heart full. Josh doesn't just run an agency; he's building a close-knit team that thrives remotely, celebrating wins virtually like they're high-fiving in person. Don't forget to hit that subscribe button and share this episode with someone who needs a dash of agency enlightenment. Catch more of our episodes and connect with us on social media for more behind-the-scenes action. Now, let's get into it, shall we?

Eric and I agree: Tersh Blissett would win the best-dressed in HVAC award if there was one. But beyond his dashing apparel, Tersh is a person of many talents. As a visionary creator of the Service Business Mastery podcast (now with co-host Josh Crouch), he is a font of wisdom and inspiration that has been flowing since 2017 when he became part of Bryan Orr's Blue Collar Roots Network with me (and this podcast) and others. While the Blue Collar Roots Network is now defunct, the spirit still lives on. Tersh has a great entrepreneurial mind, building multiple profitable home service businesses that thrive in the small-town market of Savannah, GA. He is a constant learner, in both the technical and businesses aspects of his work, but more than that he is a great communicator of what he learns as he keeps a crazy schedule between his business, his podcast, his community work and most importantly his family.   He truly puts people over profits and teaches everyone from his office staff to his technicians to do the same. Tersh excels in bringing the very best technology to everything he does in the HVAC  Tersh's Linked In: https://www.linkedin.com/in/tershblissett/ Podcast: https://www.youtube.com/c/servicebusinessmasterypodcast   This episode was recorded in October 2023  

In the final hour of the Chase and Big Joe Show, Chase and Joe had on Green Hill head football coach Josh Crouch. Coach Crouch has a coach connection new Titans rookie Colton Dowell. Later in the hour Chase and Joe discuss the slate of college football games this weekend. Will MTSU beat Mizzou on the road? Will Vandy stay undefeated. Lee Sterling with Paramount Sports joins the show to discuss some of the best games of the weekend. Listen to hear more.

In this episode of the Service Business Mastery podcast, hosts Tersh Blissett and Josh Crouch discuss valuable business insights with their guest, Jason Grooms. Jason shares his background as a son of a chicken farmer and his passion for mechanical works. After attending HVAC school and gaining experience in a big AC company, Jason started Absolute Climate Control in North Georgia. Together, they discusses the pain points of transitioning from technician to business owner and the challenges that come with it, as well as understanding the importance of processes and different ways to adjust and implement them within a company cutlure.  SHOW NOTES  - Jason's background from being a son of a chicken farmer [2:30] - Being a technician turned business owner. [4:29] - Jumping back into the truck after challenges. [6:30]  - The importance of technical training, process building, and support [10:19]  - How processes and help attain positive client success [12:55]  - Continued training on processes for success. [17:30] - Takeaways from attending events and conferences. [19:25] Resources And People Mentioned: - This episode is kindly sponsored by Sera (visit their website) CompanyCam (visit their website), UpFrog (visit their website) and Emerson (visit their website). - Visit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! Join the Service Business Mastery Facebook group

In this episode of the Wantrepreneur to Entrepreneur Podcast we're joined by the brilliant and insightful Josh Crouch, founder of Relentless Digital. Josh goes deep into sharing marketing strategies that are powering RAPID growth for service businesses. We'll go deep into topics and strategies ranging from automating customer reviews to dominating local Facebook Groups to understanding how to rank in Google Maps. Josh stresses the importance of having a strong foundation before relying on paid ads, utilizing your Google Business Profile, and effectively niching down.ABOUT JOSHJosh Crouch is the founder of Relentless Digital LLC, a digital marketing agency specializing in customized solutions for home service companies. With over 9 years of experience in the HVAC industry, Josh has held various positions including Office Manager, Operations Manager, Branch Manager, Territory Sales Manager, and in-home Sales professional.Drawing from his extensive background, Josh established Relentless Digital to provide effective digital marketing strategies and services tailored to the needs of home service companies. Since its launch in March 2020, the company has played a pivotal role in the growth of numerous HVAC, Plumbing, Electrical, Septic, and Restoration companies, helping them achieve significant online search presence and expansion. The services offered by Relentless Digital have resulted in growth rates ranging from 30% to over 500% for their clients.Josh's leadership and industry knowledge have positioned him as a respected figure in the field of digital marketing for the home service industry. With a strong commitment to excellence, he continues to drive Relentless Digital LLC towards success, empowering businesses to thrive in the dynamic digital landscape.LINKS & RESOURCES:Relentless Digital's websiteFind Josh on LinkedInRelentless Digital on YouTubeRelentless Digital on TikTok

Hosts Tersh Blissett and Josh Crouch welcome Ken Goodrich and Billy Stevens to the Service Business Mastery podcast, where they discuss mergers and acquisitions in the HVAC industry. Goodrich and Stevens, who possess a wealth of experience in the home service sector, offer their insights into the increasing EBITDA multiples and how home service entrepreneurs can benefit from these trends.  The conversation also delves into the importance of cultivating a strong company culture and creating a business model where technicians have opportunities for growth. Additionally, the guests shared their views on leveraging technology to enhance efficiency and profitability. Home service entrepreneurs looking for industry insights and growth strategies should not miss this engaging episode. SHOW NOTES Introducing Ken Goodrich and Billy Stevens [0:00] Ken shares the history of Goettl [06:36]  Ken discusses his past experiences with acquisitions and building businesses. [09:51]  Workforce development [14:49] Taking advantage  [15:32] Increasing efficiency [18: 20] Ken and Billy discuss the importance of marketing in the HVAC industry [21: 18] The Birth of Sera [22: 39] The Myth of Growth [25:20] The Power of Average People [28:20] The Importance of Technology in Business Today [30:38] The Future of Software and Home Service Companies [31:44] Improving Business Efficiency [32:48] The Best Businesses are the Boring Businesses [33:28] The Future of Technology [33: 54]   Resources And People Mentioned: Consider selling your HVAC business if the market conditions are favorable and you have a well-established company with processes and procedures in place. Utilize low-interest rates and SBA loans to acquire other companies and expand your business. Learn from experienced professionals in the industry, such as Ken Goodrich and Billy Stevens, to better understand the strategies and tactics used in successful business  This episode is kindly sponsored by Sera (visit their website) CompanyCam (visit their website), and UpFrog (visit their website) and Emerson (visit their website). Visit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! Join the Service Business Mastery Facebook group