Podcast appearances and mentions of josh crouch

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit.No coding required!

What You'll Learn in This Episode:Josh Crouch joined 8 Figure Agency (8F) in Year 3 of his journey. Within 10 months, he scaled from $330k to $500k in revenue — and in this episode, he breaks down exactly how he did it.When Josh joined us in June 2024, his agency was in a tough spot:2 of 4 operational leaders had just quitSales pipeline dried up after back-to-back eventsHis cofounder Brittany shifted from Head of Sales → Head of CX… and sales droppedHere's how we helped him turn it around:

Learn how to automate tasks, save time, and increase your profit. No coding required! 

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Josh Crouch are live from Service World Expo 2024, joined by John Formica, a former Disney leader and expert in customer experience transformation.

Welcome back to another episode of Operation Agency Freedom! In today's insightful chat, we're thrilled to have Josh Crouch from Relentless Digital joining us. In this milestone episode, Josh and I dive deep into the world of podcasting, highlighting the significant role of content quality over mere lead generation. We'll discuss the importance of consistency for long-term growth and explore how treating a podcast like a business can open up diverse opportunities beyond client acquisition. Josh shares the exciting advancements and strategic shifts he's implemented, like hiring a podcast manager and leveraging video content for broader reach on platforms like YouTube, Instagram, and Facebook. We also dissect the impact of SEO and AI on marketing strategies, emphasizing how media exposure drives audience engagement and brand omnipresence. From engaging in industry events and networking to managing sponsorships and content production, Josh offers valuable insights on building a successful podcasting business. We'll also touch on the organic growth of his new AI-focused business, the benefits of having a co-host, and the importance of unscripted, authentic conversations. So, get ready to learn from one of the top names in business management podcasting as we uncover the secrets to growing a podcast into a powerful business tool. Subscribe, share, and connect with us on Facebook, Instagram, LinkedIn, and YouTube, and let's dive into the fascinating world of podcasting with Josh Crouch!  

In the first hour of the Chase & Big Joe Show, the guys shared their question of the day. Who leaked Will Levis's phone number? Later the guys responded to phone calls and texts answering the question of the day. Who do you think leaked it? Green Hills High School head football coach Josh Crouch joined the show. Josh mentioned how good his defense has played this season as they look to continue their winning ways. Listen to hear more. To end the hour, the guys discussed NFL captains and if they're forced to be a leader too soon.

Green Hills High School head football coach Josh Crouch joined the show. Josh mentioned how good his defense has played this season as they look to continue their winning ways.

Green Hill Highschool HC Josh Crouch & TE Arron Mattingly by Nashville Sports Radio - WNSR

Ever wondered how AI can revolutionize your business operations? Join us as we chat with Josh Crouch, co-founder of Relentless Digital, who shares his incredible journey from an aspiring accountant to a trailblazer in the HVAC marketing and SEO world. Discover how his collaboration with Tersh Blissett on the Service Business Mastery Podcast has led to an exciting new venture, Trade Automation Pros, focused on empowering tradespeople to harness the potential of AI and automation in their businesses. This episode promises to shed light on the rapid advancements in AI and the importance of staying ahead in a tech-driven industry.The hiring process can be a daunting task, but it doesn't have to be. Hear firsthand how we tackled the challenge of sifting through a mountain of applicants by integrating an AI-driven hiring platform. By automating initial screenings, assessments, and communications, we streamlined our process and enhanced the quality of our hires. This transformation not only lightened our workload but also allowed us to focus on final interviews with the most qualified candidates, proving to be a game-changer in recruitment.Creating authentic video content can significantly boost your brand exposure. We'll discuss how sharing genuine moments and company values through platforms like Facebook, TikTok, and YouTube can attract both employees and customers. Plus, learn the benefits of delegating daily tasks to free up your time for more significant endeavors. Whether you're looking to refine your hiring strategies, maximize your online presence, or simply manage your time better, this episode is packed with actionable insights and practical tips to help your service business thrive. Support the Show. https://www.audible.com/pd/9-Simple-Steps-to-Sell-More-ht-Audiobook/B0D4SJYD4Q?source_code=ASSORAP0511160006&share_location=library_overflowhttps://www.amazon.com/Simple-Steps-Sell-More-Stereotypes-ebook/dp/B0BRNSFYG6/ref=sr_1_1?crid=1OSB7HX6FQMHS&keywords=corey+berrier&qid=1674232549&sprefix=%2Caps%2C93&sr=8-1https://bit.ly/4bFz4yc https://www.housecallpro.com/successullifehttps://www.facebook.com/corey.berrier https://www.linkedin.com/in/coreysalescoach/

Hey there, Dudes! Brace yourselves for an enlightening chat with Josh Crouch from Relentless Digital, who's dropping by to share his incredible growth secrets that can transform how you navigate client relations and team training in today's episode. Josh reveals how he's balancing high-quality with high-value clients; it's like a tightrope walk over grand canyons of client churn – thrilling, right? Curious about discipline and strategy in business? Josh swears by EOS and coaching to squash those blind spots! And training isn't just a 'nice-to-have'; it's a cornerstone at Relentless Digital. Josh even tosses in his must-read – "The Dream Manager" to kinda be the Yoda for your team's dreams and goals. Oh, and for a dose of motivation, you've gotta hear how Josh slays the negativity with a positive environment at work. Plus, he's a firm believer in empowering employees to own their mistakes – kind of like how you taught your kids to ride a bike, remember? So, if you're itching to connect with a guy who's mastered the chill of HVAC and the heat of digital marketing – or if chatting about life, art, and business tickles your fancy – Josh is just a Facebook message away. Get ready for a session that will keep your mind jogging, your notes long, and your heart full. Josh doesn't just run an agency; he's building a close-knit team that thrives remotely, celebrating wins virtually like they're high-fiving in person. Don't forget to hit that subscribe button and share this episode with someone who needs a dash of agency enlightenment. Catch more of our episodes and connect with us on social media for more behind-the-scenes action. Now, let's get into it, shall we?

Eric and I agree: Tersh Blissett would win the best-dressed in HVAC award if there was one. But beyond his dashing apparel, Tersh is a person of many talents. As a visionary creator of the Service Business Mastery podcast (now with co-host Josh Crouch), he is a font of wisdom and inspiration that has been flowing since 2017 when he became part of Bryan Orr's Blue Collar Roots Network with me (and this podcast) and others. While the Blue Collar Roots Network is now defunct, the spirit still lives on. Tersh has a great entrepreneurial mind, building multiple profitable home service businesses that thrive in the small-town market of Savannah, GA. He is a constant learner, in both the technical and businesses aspects of his work, but more than that he is a great communicator of what he learns as he keeps a crazy schedule between his business, his podcast, his community work and most importantly his family.   He truly puts people over profits and teaches everyone from his office staff to his technicians to do the same. Tersh excels in bringing the very best technology to everything he does in the HVAC  Tersh's Linked In: https://www.linkedin.com/in/tershblissett/ Podcast: https://www.youtube.com/c/servicebusinessmasterypodcast   This episode was recorded in October 2023  

In the final hour of the Chase and Big Joe Show, Chase and Joe had on Green Hill head football coach Josh Crouch. Coach Crouch has a coach connection new Titans rookie Colton Dowell. Later in the hour Chase and Joe discuss the slate of college football games this weekend. Will MTSU beat Mizzou on the road? Will Vandy stay undefeated. Lee Sterling with Paramount Sports joins the show to discuss some of the best games of the weekend. Listen to hear more.

In this episode of the Service Business Mastery podcast, hosts Tersh Blissett and Josh Crouch discuss valuable business insights with their guest, Jason Grooms. Jason shares his background as a son of a chicken farmer and his passion for mechanical works. After attending HVAC school and gaining experience in a big AC company, Jason started Absolute Climate Control in North Georgia. Together, they discusses the pain points of transitioning from technician to business owner and the challenges that come with it, as well as understanding the importance of processes and different ways to adjust and implement them within a company cutlure.  SHOW NOTES  - Jason's background from being a son of a chicken farmer [2:30] - Being a technician turned business owner. [4:29] - Jumping back into the truck after challenges. [6:30]  - The importance of technical training, process building, and support [10:19]  - How processes and help attain positive client success [12:55]  - Continued training on processes for success. [17:30] - Takeaways from attending events and conferences. [19:25] Resources And People Mentioned: - This episode is kindly sponsored by Sera (visit their website) CompanyCam (visit their website), UpFrog (visit their website) and Emerson (visit their website). - Visit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! Join the Service Business Mastery Facebook group

In this episode of the Wantrepreneur to Entrepreneur Podcast we're joined by the brilliant and insightful Josh Crouch, founder of Relentless Digital. Josh goes deep into sharing marketing strategies that are powering RAPID growth for service businesses. We'll go deep into topics and strategies ranging from automating customer reviews to dominating local Facebook Groups to understanding how to rank in Google Maps. Josh stresses the importance of having a strong foundation before relying on paid ads, utilizing your Google Business Profile, and effectively niching down.ABOUT JOSHJosh Crouch is the founder of Relentless Digital LLC, a digital marketing agency specializing in customized solutions for home service companies. With over 9 years of experience in the HVAC industry, Josh has held various positions including Office Manager, Operations Manager, Branch Manager, Territory Sales Manager, and in-home Sales professional.Drawing from his extensive background, Josh established Relentless Digital to provide effective digital marketing strategies and services tailored to the needs of home service companies. Since its launch in March 2020, the company has played a pivotal role in the growth of numerous HVAC, Plumbing, Electrical, Septic, and Restoration companies, helping them achieve significant online search presence and expansion. The services offered by Relentless Digital have resulted in growth rates ranging from 30% to over 500% for their clients.Josh's leadership and industry knowledge have positioned him as a respected figure in the field of digital marketing for the home service industry. With a strong commitment to excellence, he continues to drive Relentless Digital LLC towards success, empowering businesses to thrive in the dynamic digital landscape.LINKS & RESOURCES:Relentless Digital's websiteFind Josh on LinkedInRelentless Digital on YouTubeRelentless Digital on TikTok

Hosts Tersh Blissett and Josh Crouch welcome Ken Goodrich and Billy Stevens to the Service Business Mastery podcast, where they discuss mergers and acquisitions in the HVAC industry. Goodrich and Stevens, who possess a wealth of experience in the home service sector, offer their insights into the increasing EBITDA multiples and how home service entrepreneurs can benefit from these trends.  The conversation also delves into the importance of cultivating a strong company culture and creating a business model where technicians have opportunities for growth. Additionally, the guests shared their views on leveraging technology to enhance efficiency and profitability. Home service entrepreneurs looking for industry insights and growth strategies should not miss this engaging episode. SHOW NOTES Introducing Ken Goodrich and Billy Stevens [0:00] Ken shares the history of Goettl [06:36]  Ken discusses his past experiences with acquisitions and building businesses. [09:51]  Workforce development [14:49] Taking advantage  [15:32] Increasing efficiency [18: 20] Ken and Billy discuss the importance of marketing in the HVAC industry [21: 18] The Birth of Sera [22: 39] The Myth of Growth [25:20] The Power of Average People [28:20] The Importance of Technology in Business Today [30:38] The Future of Software and Home Service Companies [31:44] Improving Business Efficiency [32:48] The Best Businesses are the Boring Businesses [33:28] The Future of Technology [33: 54]   Resources And People Mentioned: Consider selling your HVAC business if the market conditions are favorable and you have a well-established company with processes and procedures in place. Utilize low-interest rates and SBA loans to acquire other companies and expand your business. Learn from experienced professionals in the industry, such as Ken Goodrich and Billy Stevens, to better understand the strategies and tactics used in successful business  This episode is kindly sponsored by Sera (visit their website) CompanyCam (visit their website), and UpFrog (visit their website) and Emerson (visit their website). Visit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! Join the Service Business Mastery Facebook group  

SHOW NOTES Cassie Pound and Leslie Harpole are two accomplished women who have made a notable impact in the HVAC and plumbing industries, respectively. Cassie is the co-owner of Quality Heating, Cooling & Plumbing, where she has used her expertise in sales and people management to contribute to the growth of the business. She is a strong advocate for women in the trade industry and is dedicated to inspiring and connecting with others through her podcast and interactions.   Leslie is the owner of Champion Plumbing, a leading company in the Oklahoma City plumbing industry. Her business acumen has helped shape the core values of Champion Plumbing and positioned it for success. Leslie is also committed to giving back to the community and encouraging female entrepreneurs from diverse backgrounds. Both women are inspirations in their trades and are dedicated to making a positive impact.   In this episode, co-hosts Josh Crouch and Tersh Blissett chat with Cassie and Leslie, regarding their unique experiences as female entrepreneurs who have navigated gender-based challenges to grow their businesses.   Cassie and Leslie highlight the importance of a strong support system, seeking guidance, and maintaining a balance between personal and professional life. They further discuss the significance of great company culture, continuous improvement, and learning from setbacks. This episode offers valuable insights for female entrepreneurs looking to achieve HVAC success through support, accountability, and adaptability.   Introducing Cassie Pound and Leslie Harpole [0:46] Daunting Thing about Running a Home Service Company [08:00]  Surviving without a Support System [11:46]  How They Connected [13:07] Culture vs. Leadership [15:38] Insurance and Pollution Exclusions [17:33] Risks and Rewards of Business Ownership [21:53] The Value of Networking [27:06] Balancing Giving Back and Protecting Secrets [29:27] The Reality of Business Ownership [31:01] Finding a Coach [33:11] Be Careful and Check the Facts [35:02] Accountability Groups and the Importance of Focus [37:20] Balancing Business and Identity [41:18] Wrapping Up [44:55]   Resources And People Mentioned:   Connect with Cassie Pound and Leslie Harpole on Facebook and other social media platforms to learn from their experiences in the HVAC industry. Utilize Facebook groups to grow your business and network with others in the industry. This episode is kindly sponsored by Sera (visit their website) CompanyCam (visit their website), UpFrog (visit their website), and Emerson (visit their website). Visit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! Join the Service Business Mastery Facebook group  

The guys talk to Detroit Tigers prospect Josh Crouch about his approach at the plate, how he prepares for a game, and the knowledge that West Michigan Whitecaps Brayan Pena passed down to him.Join our Paetron. All the money goes back to our website, including traveling to games across the system and to help pay our writers.

The guys talk to Detroit Tigers prospect Josh Crouch about his approach at the plate, how he prepares for a game, and the knowledge that West Michigan Whitecaps Brayan Pena passed down to him.Join our Paetron. All the money goes back to our website, including traveling to games across the system and to help pay our writers. Learn more about your ad choices. Visit megaphone.fm/adchoices

Tersh Blisset and Josh Crouch interview the renowned business consultant and author Josh Fonger to get his expert perspective on personal productivity and how to get out of your own headspace to work on your business. Uncovering his background transitioning from real estate development to business consulting, Josh shares how entrepreneurs can improve their processes and create a successful long-term business. He provides insight into the importance of well-defined processes and procedures in businesses, including the need for compartmentalizing roles and hiring helpers for them. Additionally, he explains the value of focusing on the big-picture vision rather than getting bogged down in details. Drawing from experience gained over years of working with different clients, Josh shares actionable tips to navigate business challenges such as marketing, pricing, and more. Tune in today to learn all about personal productivity and how you can transform your business!   Josh Fonger is a Business Performance Architect and the CEO of WTS Entreprises. He is an international business consultant, coach, and speaker. He has the unique experience of personally helping hundreds of businesses grow simply, using the WTS Method. His specialty is taking stressed-out entrepreneurs from working “in” their business to working “on” their business using systems so that profit and freedom can become a consistent mechanical  reality.    [00:01 - 03:55] Opening Segment   [03:56 - 18:52] Creating Systems to Ensure Business Stability Josh discusses how to work on your business instead of in your business Create strategic objectives and general operating principles to raise and grow leaders within the business Processes should be written with the current team in mind   [18:53 - 31:46] Transforming Your Business with Systems: How to Lead Your Team and Achieve Greater Efficiency Company-wide transformation can help lead to more organization, efficiency, and profitability It takes time and effort to shift to a business mindset Use technology like Loom or video recording to document processes Break down processes into small steps and focus on the 20% that will get 80% of the work done The job of the owner is to foster engagement and innovation. Everyone comes into a business with their own baggage, so the leader needs to define the culture. The best idea wins - regardless of who made it. [31:47 - 33:26] Closing Segment Quotes:   “The leader has to define what the culture is. Otherwise, everyone brings their own culture to the business.” - Josh Fonger   “The longer someone's with you and the more diversified their role is, the bigger problem you have on your hand.” - Josh Fonger Connect with Josh Fonger! Website: https://wtsenterprises.com/   Facebook: www.facebook.com/workthesystem  Instagram: www.instagram.com/work_the_system  LinkedIn: www.linkedin.com/in/joshfonger  YouTube: www.youtube.com/channel/UCEuIU8OOngJFt3w2h2IgmBg  Twitter: https://twitter.com/fongerj 

How to Avoid the Biggest HR Mistakes Business are Making in 2023 with The HR Guy “Overtime is not tied to an hourly rate, it is tied to the average that they earned over the pay period.”  — Ian Schotanus Need help structuring your business or managing your employees? Look no further. We're up again with an amazing episode for you! So, do you have questions about Employee Relations/Management, Employment Law, Benefits Organizations, Compensation Compliance, or OSHA regulations? This episode offers awesome tips for you, thanks to the HR Guy we have on our show! Ian Schotanus is an HR & Safety Compliance Business Partner specializing in the HVAC, Plumbing, Electrical, and Roofing Industries. He is the owner and Lead Consultant at The Big Picture Consulting, a firm that specializes in providing business owners like you with vital Human Resources and safety-related information, resources, and answers, so you can make the right decisions for your company. Their unique experience working with residential service providers means they can provide guidance and expertise that you just won't find anywhere else. So, come join Tersh Blissett and his co-host Josh Crouch as they talk with Ian Schotanus HR, employee management, compensation structures, and much more. Learn the secrets to growing a profitable, thriving, and ever-expanding company from this episode. (Ian Schotanus is the Owner and Lead Consultant for The Big Picture Consulting. As a US Navy veteran with 2 Business Degrees, having worked in the retail/service field as both Sales and Technician, and over a decade's worth of experience as a National Level HR & Safety Compliance consultant, he has a well-established knowledge base specifically geared to assist Residential and Commercial Service Providers. He has personally assisted hundreds of companies to prevent or minimize financial damage caused by employee lawsuits, OSHA investigations, Wage and Hour Division audits, and more!) Want tips on how to overcome the challenges you'll face as a tradesperson? Do Not Miss This Episode. You'll love this podcast.  In this episode we discuss: The biggest HR mistakes businesses are making in 2022. How to choose your pay structure and calculate compensation, including overtime. What you need to know when navigating termination and unemployment. Breaking Down Your 3 Main Options for Compensation Plans “In general, you have 3 main options for compensation plans, and there are a million variances… straight hourly, straight commission or piece rate incentive pay, or a combination of the both,” says Ian Schotanus [27:13-27:34]  How to Calculate Overtime Rates and SPIFFs “If you're paying SPIFFs, commissions… for jobs done on the clock, regardless if you're paying hourly, that is their wages for the pay period. Overtime is not tied to an hourly rate, it is tied to the average that they earned over the pay period,” says Ian [54:00-57:26] Ian Schotanus recently joined Service Business Mastery Podcast and here are some highlights of the podcast: Ian Shares Navigating Compensation Plans and Pay Structures 3 main options you have for compensation plans The biggest mistakes home service businesses make with pay structures How to choose your pay structure and calculate compensation, including overtime. He discusses the biggest HR mistakes businesses are making in 2022. The show talks about what you need to know when navigating termination and unemployment. At-Will vs. For-Cause  Legality and ethics of terminating employees Key Resources From This Episode: This episode is kindly sponsored by Sera, and CompanyCam for a 14-day trial and 50% off your first two months). and UpFrog  Learn more about The Big Picture Consulting Connect with Ian Schotanus on Linkedin. Join the Service Business Mastery Facebook group. Email us at Podcasts@ServiceBusinessMastery.com Learn all about the Hosts of Service Business Mastery! Join the Service Business Mastery Facebook group. Listen to this podcast for insightful business advice. What are you waiting for? Tune into this fun episode for a quick boost to success. Tune in to hear the latest and greatest in business services trends on Service Business Mastery on Apple Podcasts, Spotify, and our website.   Listening on a desktop & can't see the links? Just search for Service Business Mastery in your favorite podcast player.

Personal Growth Strategies That IMPACT Business Growth with Ray Higdon “When you Take Massive Action & Aim High, Resources & Relationships Appear” -Ray Higdon Have you been wondering why mindset is important in business? Most successful people take the time to work on their mindset, so listen to this entire audio to find out how you can do the same! Join Tersh Blissett and his co-host Josh Crouch as they talk about mental blocks and working on your mental game as a business owner with Ray Higdon. Tersh met Ray at a conference earlier this year, and everything Ray mentioned hit home with Tersh, so he invited Ray to come on the podcast. You don't want to miss this episode! Tune in as they sit with an amazing coach, a leader with professional passion who shares tips about how to think positively even in difficult situations. Let his nuggets of wisdom goals guide you in owning a thriving, profitable, and ever-growing business. (Ray is the owner of the Higdon Group and is passionate about helping entrepreneurs, high achievers, and network marketers not only reach their highest potential but equipping them at every level with the knowledge needed to succeed. The Higdon Group stands apart from other companies given their continued dedication to delivering daily live content in a private membership-based community called Rank Makers. Rank Makers gives professionals a place for community and support and they are guided daily with live training by Ray Higdon and the help of his team members. Ray Higdon is a two-time best-selling author, coach, high-energy speaker, and philanthropist. Going from foreclosure to multimillion-dollar success in a few short years, Ray's journey to excellence has been fueled by an unrelenting passion for teaching people how to find their voice and understand their worth. Moreover, he also hosts the Home Business Profits with Ray Higdon podcast.) Are you looking for valuable business advice to reach that seven-figure revenue mark? Do you want actionable tips to properly navigate through every business challenge you encounter as a tradesperson along the way? Then this podcast is definitely for you.  In this episode we discuss: Paradigm and mindset shifts business owners need to achieve greater success. Why it's so important to process your emotions as an entrepreneur in the trades. Tips and strategies for increasing personal growth AND business growth. Processing Your Emotions Makes You a Better Business Owner [00:10:30] ”At the end result of any experience is an emotion… Most people, they relive that on almost a daily basis… How would I show up in the world? How would I talk to other people? I would not trust people,” says Ray Higdon. As a business owner, you must have a positive outlook on life. People are frequently frustrated or irritated by events that occurred several years ago. Ray believes, that you must understand the importance of emotions in order to not just grow as a business owner but also become a better person. To prevent your professional and personal life from being impacted, he discusses how to deal with negative thoughts as a business owner. [00:12:00] Ray discusses how Dr. Joe Dispenza inspired him and how he learned to overcome his negative thoughts by replacing them with positive ones. He emphasizes overcoming the negative experiences of your experience by confronting your thoughts. He believes that “ the person that wronged you years ago doesn't even remember doing it so let it go.” How to Model Personal Growth for Your Employees [30:34-32:36] On asked where we go to help team members learn more about themselves. Ray answers, “ First, it's you being the example… How can I start showing up in a way where others ask me, what are you doing differently?”    It is easy for negativity to affect people, especially at work, so if you want to develop a positive work ethic do listen to this episode. We're sure you'll love it. Ray Higdon recently joined Service Business Mastery Podcast and here are some highlights of the podcast: How to cultivate a healthy, productive, positive mindset as a business owner Tips and strategies for increasing personal growth AND business growth. The power of setting intentions How not to project your insecurities or past traumas onto your business Showing up as an example of self-awareness and personal growth Why it's so important to process your emotions as an entrepreneur in the trades. How to best communicate and take accountability for emotion-driven mistakes you've made. Ray shares tips on finding the balance between work, life, and family that will help you regain it if you have previously had it, but have lost it. From foreclosure to multimillion-dollar success in just a few short years, Ray Higdon is a best-selling author, coach, speaker, and philanthropist. His journey to excellence has been fueled by a relentless desire to teach people how to understand their worth and find their voice. Key Resources From The Show: Learn more about The Higdon Group. Connect with Ray Higdon.  Subscribe to Ray Higdon's  YouTube channel. To check out more fun and valuable video do not forget to follow our YouTube Channel. Email us at Podcasts@ServiceBusinessMastery.com Learn all about the Hosts of Service Business Mastery! Listen to this podcast and get equipped with essential business advice from this impactful conversation. So, what're you waiting for? Tune into this episode right away and get one step closer to becoming the successful owner of your dreams. Subscribe to Service Business Mastery on Apple Podcasts, Spotify, our website, or wherever you get podcasts to hear more such fascinating and insightful stories.

By providing excellent customer service, you're not only creating loyal customers, but you're increasing your chances of making sales and generating high-value referrals.    When everyone on your team is equipped with strong customer service skills, they can provide an exceptional experience that builds customer loyalty and fuels business growth. While this is true, it all starts with YOU. If you communicate well and model excellent customer-centric service, your team will too!   Meet Zac Garside, Head of Marketing at Power Selling Pros, a company offering personalized Customer Service Representative and Dispatch training. Zac is also the host of This Call May Be Recorded, a weekly show where Zac and his team listen to recorded customer service calls and coach them live.   Join us as we learn from Zac the best-kept secrets to developing excellent customer service experiences and building customer-centric value in your business!   tldr; In this episode, we discuss the following: How contractors and service businesses benefit from customer service coaching and tracking call center KPIs. 8 ways to create a “wow” customer service experience. Building tangible value in your service business so you can increase sales. Get FREE training samples from Power Selling Pros  “We help companies realize that your success, your value, is determined by how much more you give in value, how well you serve your customers, compared to how much they pay you.”  — Zac Garside  Want to increase your sales and generate high-value referrals?  In this episode, we share tips for generating high-value referrals and increasing sales. By providing excellent customer service, you're not only creating loyal customers, but you're increasing your chances of making sales and generating high-value referrals.  When everyone on your team is equipped with strong customer service skills, they can provide an exceptional experience that builds customer loyalty and fuels business growth. While this is true, it all starts with YOU. If you communicate well and model excellent customer-centric service, your team will too! Zac Garside, Head of Marketing at Power Selling Pros, a company offering personalized Customer Service Representative and Dispatch training. Zac is also the host of This Call May Be Recorded, a weekly show where Zac and his team listen to recorded customer service calls and coach them live. Intrigued to listening to his ways to create a “wow” customer service experience? Join Tersh Blissett and his co-host Josh Crouch and learn from Zac the best-kept secrets to developing excellent customer service experiences and building customer-centric value in your business! Become a successful entrepreneur by taking advantage of the wisdom he shares. (Zac Garside runs Marketing at Power Selling Pros, the company that gives you personalized CSR & Dispatch training, and hosts This Call May Be Recorded, the weekly show where you get to see Zac and his team listen to recorded customer service calls and coach them up live! During the last 7 years, Zac has coached more CSRs & Dispatchers than Power Selling Pros can even keep track of. He also writes some of the most loved and read emails in the Home Services Industry about Customer Service, Sales & Leadership. Over 5,000 people get his free emails 3 times a week.) If you are a tradesperson struggling to overcome challenges, you don't want to miss this episode. In this episode, we discuss the following: How contractors and service businesses benefit from customer service coaching and tracking call center KPIs. 8 ways to create a “wow” customer service experience. Building tangible value in your service business so you can increase sales. Zac shares- Reasons Why Contractors Should Hire a Customer Service Coach ”Usually, when contractors come and work with us it's because of some pain… This is about a lot more than just booking more calls and getting the team aligned around a script. This is about customer service being a central guiding philosophy of the business. We WOW the customer. Period,” says Zac Garside [05:51-05:48] Garside shares six KPIs to start tracking if you have no call center metrics “I'm in favor of simplicity. If you aren't tracking anything, you only need to track six things for your call center… the number of calls taken and made, the number of appointments booked, the booking percentage, the number of maintenance plans sold on the phone, average talk time, and average time before answer,” says Zac Garside [16:11-16:40]  How to Accommodate Your Customers and Keep Them Happy When Demand is High  “This is about a lot more than just booking more calls and getting the team aligned around a script. This is about customer service being a central guiding philosophy of the business.”  — Zac Garside  “What are the odds that, if you let that customer hang up because you couldn't get there soon enough or you're booked out solid, what are the odds that they're going to call the next person in line and magically get exactly what they're looking for? Very slim,” advises Zac. [29:05-35:06] Zac Garside recently joined Service Business Mastery Podcast, and here are some highlights of the podcast: Zac discusses how contractors and service businesses benefit from customer service coaching. Common CSR pain points for contractors The 6 most important KPIs for customer service teams to know and track He shares 8 ways to create a “wow experience” with customer service communication skills How to develop your customer service communication skills The most effective ways to communicate with customers The show talks about how to build value in your service business so you can close more deals   Shout out to those who have partnered with us to make this information possible to share! Sera https://sera.tech/go/service-business-mastery/ - Request a demo through Service Business Mastery for a discounted Onboarding and Per Tech Fee. Upfrog https://www.upfrog.io/ CompanyCam https://www.companycam.com/SBM/ - Visit www.companycam.com/SBM for a 14-day trial and 50% off your first two months Tune In To Hear The Latest & Greatest In Business Service Trends Join the Service Business Mastery Facebook group. Email us at Podcasts@ServiceBusinessMastery.com To check out more fun and valuable videos, do not forget to follow our YouTube Channel. Email us at Podcasts@ServiceBusinessMastery.com Learn all about the Hosts of Service Business Mastery! Listen to this podcast and get equipped with essential business advice from this impactful conversation. So, what're you waiting for? Tune into this episode immediately and get one step closer to becoming the successful owner of your dreams. Subscribe to Service Business Mastery on Apple Podcasts, Spotify, our website, or wherever you get podcasts to hear more such fascinating and insightful stories.    

Tigers catching prospect Josh Crouch has forced his way onto the franchise's Top 30 prospects list after a standout season in West Michigan. Dan Hasty gets the breakdown on Crouch's breakout season. Later on, Jonathan Schoop finds time during his West Michigan rehab assignment to look back on his unforgettable run in the Little League World Series. And saving the best for last, it's Mailbag time, as the boys answer your burning questions on the Road to Detroit. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

The guys recap the Detroit Tigers and Mariners series, Ryan Kreidler joins the roster, Erie's week against the Baysox, Bryana Pena and Josh Crouch win some hardware and unofficially, tryouts for roster positions are kicked up a notch.Join the Detroit Tigers Discord: https://discord.gg/MehZcNkjYouTube Episode Link-https://youtu.be/tGv7bbK7t88 Twitter-https://twitter.com/WoodwardTigers Show Email: rogelio@woodwardtigers.com

The guys recap the Detroit Tigers and Mariners series, Ryan Kreidler joins the roster, Erie's week against the Baysox, Bryana Pena and Josh Crouch win some hardware and unofficially, tryouts for roster positions are kicked up a notch.Join the Detroit Tigers Discord: https://discord.gg/MehZcNkjYouTube Episode Link-https://youtu.be/tGv7bbK7t88 Twitter-https://twitter.com/WoodwardTigers Show Email: rogelio@woodwardtigers.com

Tate is joined by Josh Crouch of Green Hill, Matt Kriesky of Centennial, and Tom Kreager of The TennesseanSee omnystudio.com/listener for privacy information.

HSSS With Tate Mathews:  Josh Crouch of Green HillSee omnystudio.com/listener for privacy information.

The guys recap a big month for Ty Madden and Josh Crouch. Lakeland continues to see progress from their young hitters and the guys predict where the 2022 draft picks will end up. ★ Support this podcast on Patreon ★

Tigers Top 30 prospect Ryan Kreidler is working his way back into the form he showed off in his breakout season last year, and that process includes an intriguing change to his daily work on the mental side of the game. Plus, host Dan Hasty catches up with the “Ted Lasso of Minor League Baseball”, West Michigan Whitecaps manager Brayan Peña. But first, it's time we all stood up and paid attention to catching prospect Josh Crouch. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

This week, Andy was invited to speak with Tersh Blissett and Josh Crouch on the Service Business Mastery Podcast

Hey, we're back with another interesting and fun episode for you!  If you want continued success during these times when business may slow down or dip completely, then an ‘off-season marketing strategy' will help strengthen what has already been done right! Do you want to improve your marketing strategy and get better results? No need to worry as we bring you an episode where two expert digital marketing strategists, Thaddeus Tondu and Evan Hoffman, discuss the secrets to off-season marketing. Join Tersh Blissett and his co-host on the Service Business Mastery podcast as they talk branding with the magazine branding expert himself, Evan Hoffman, and his partner, Thaddeus Tondu. Evan and Thaddeus are the hosts of the HVAC Success: Secrets Revealed podcast and the owner of OnPurpose Media, (A digital marketing agency driven by purpose and heart). In the show, they also talk about how you can make your business stand out and different things you can do to make your business more profitable. Let Tersh Blissett and Josh Crouch be your guide in getting you to the top here at Service Business Mastery.  Tune in as they sit down with these amazing business owners, leaders who share valuable insights about management, marketing, pricing, human resources and so much more so a podcast dedicated to revealing the success secrets to create and unleash the ultimate HVAC business. Let their nuggets of wisdom goals guide you in owning a thriving, profitable, and ever-growing business.

Blaine Oelkers - Improve Your Efficiency & Productivity Instantly  Episode Overview Join Tersh Blissett and his co-host as they discuss with Blaine Oelkers (Chief Results Officer, and CEO Warrior) about becoming more efficient with your personal life, which will, in turn, create more efficiencies within your business! Let Tersh Blissett and Josh Crouch be your guide in getting you to the top here at Service Business Mastery. (Blaine Oelkers is a lifetime entrepreneur, a graduate of Purdue University and Stanford University's Entrepreneurship program. He's a leading authority on Personal Implementation and America's only Chief Results Officer® and Day Ahead™ Specialist. He has been creating and operating profitable businesses for over two decades.  Blaine has owned and operated a consulting firm, a franchise with the world's largest pizza delivery company, four health and wellness businesses, and a personal development company. His passion is to help people take control of their lives by taking control of themselves. He will help you master yourself and your life.) This podcast will help YOU improve your wellness, take charge of your lives, and become more successful in business. So, listen to this podcast to learn how to get desired results, know which habits produce success, and stick with them for a lifetime.  We may be busy all day, but we may not always be productive, right? So, it's important to prioritize tasks without becoming sidetracked by less important tasks to complete them swiftly. [00:11:00] “There's a chart called The Four Quadrants by Stephen Covey. The Eisenhower Box is another name for it. And that's where you have these quadrants of what's urgent and important, and you're breaking it down and trying to get away from the less urgent and move on to the things that are essential but not urgent.  So, when you're looking at that, there's an adage that says, "If you can do it in two minutes, do it now." That was something I used to believe as well,” says Blaine Oelkers. It makes a huge difference not to let other people decide how you schedule your time. That was a game-changer for Blaine a few years ago. [00:15:00] “One of the most beneficial things you can do is to get to know yourself and then schedule time with yourself. And don't allow anyone to get in the way of it.” Keep a check on your daily practices. “If you check your emails first thing in the morning, you will become irritated and damaged in the long run.” [00:24:00] “My favorite way to start the day is to take a mental shower in the morning. The majority of people shower every day, but the first thing I like to do after waking up is Meditate- to clear my mind. Sure, I enjoy a ten-minute shower, but guess what, I'll do it even if I only have one minute or three,” says Blaine Oelkers. Do you have a favorite meditation app for a mind-clearing session? (Recommendations) [00:25:00] “I think these are the top three apps for mindfulness: Headspace, Calm, and Insight Timer (which is a free one, and then there are the premium versions),” says Blaine Oelkers. “The mind shower has several benefits There are certain physical benefits, such as feeling calmer, less agitated, and like you've reset yourself, your blood pressure normalizes, so it offers numerous health benefits,” he further adds. [00:29:00] “At the end of a mind shower, I begin to wonder, "OK, what's most important this day" As a result, I choose a word each year. This year my word is Vital, so when I get up in the morning, I look at my schedule and ask myself, "What's vital today" If I only accomplished one thing today, I would consider that a successful day,” Blaine Oelkers. So, what are you waiting for?  Tune in to LEARN LIFE-CHANGING STRATEGIES LIKE:  The 30 Minute HourTM – Get an hour's worth of stuff done in just 30 minutes.  The 21-Second HabitsTM – Create new habits in just 21 seconds, not 21 days!  WYTAYBATM (What You Think About You Bring About) - Secrets to Unlock the Full Power of Your Mind  Results MachinesTM Making Your Results Automatic  The Lost Pages of Think and Grow Rich – That's Why You Didn't Grow Rich • A Day AheadTM Living – Always Ahead, Never Behind or Overwhelmed Some more highlights from the show: Tips on how to be the most productive version of yourself What are the ways to achieve your business goals by prioritizing which tasks we perform and how to become as efficient as possible without wasting time? He talks about Habit Creation as well How effective the 80/20 rule can turn out for you and your business? What are some helpful Mediation apps, and how can you use them regularly? How to get over your fear of failing and achieve something wonderful. Ultimately the show discusses ways to improve your efficiency and productivity to take your business to the next level. This is one episode you won't want to miss! We hope you enjoy this episode. Subscribe to Service Business Mastery on Apple Podcasts, Spotify, our website, or wherever you get podcasts to hear more such fascinating and insightful stories. Spotify Podcast Play Apple Podcasts Google Podcast Player Stitcher Radio Amazon Music iHeart Radio  

The trucking industry is facing a hiring crisis–there's no way around it. The driver shortage is making national news and calling for new federal initiatives. But, guess what? We're not the only industry facing tough times with hiring and retention right now. The service industry as a whole is right there with us. That's why on this episode, Zac is joined by Tersh Blissett and Josh Crouch–hosts of the Service Business Mastery podcast, which helps home service industry business owners and managers succeed in business. Josh, Tersh, and Zac chat about their perspectives coming from different blue collar industries, how service-based companies can start to focus on hiring well (instead of just getting “butts in seats”), and how to retain employees with benefits that matter to them. To listen to the Service Business Mastery podcast, click here. Compelling Quotes: [7:17] So getting into the people business, really understanding what people need Is not necessarily what the general population has done for 30 years, just because that's the way we've done it. Taking a step back and looking at–this is what people need today. [10:16] You're pushed towards, ‘let's go to college and have a professional degree'. And then the individuals who aren't, then they assume ‘okay, well, you can't do this, so let's do this (service-based job)'. And that's not the case. I mean, in reality, there are some people who are very, very intelligent that are in the trades. [17:54] Hiring is marketing and marketing is hiring. Always be marketing towards the hiring. [24:14] If you don't have the right management structure in place and the managers don't care about their employees, they're just a number. [29:19] It's not all about profits. It has to be people first. And if it's not people. I said, these other things are going to come and it's going to wipe it all out. And you're not going to have the same business model you do now. 

“Email is a great way to get more work and referrals; so don't overlook that I know there are a lot of things to learn about advertising and how to acquire new customers, but don't forget about your existing customers. They are always going to be your best prospects.” -David Hoffman How to Use Email Marketing Like A Pro! “ServiceTitan Marketing Pro helps ServiceTitan customers leverage all of the homeowner information they have inside of ServiceTitan to deliver hyper-targeted email marketing campaigns to win more business. ServiceTitan Phones Pro helps ServiceTitan customers reimagine the entire phones and call booking experience so they can boost CSR efficiency and optimize every single customer interaction.” Today we're thrilled to have marketing pro-David Hoffman with us! Join Tersh Blissett and Co-host Josh Crouch as they interview David Hoffman where they talk about the benefits of marketing automation and where the market's going, particularly in the trades versus perhaps some things that can bridge some gaps between the e-commerce world and the trades market. Let Tersh Blissett and Josh Crouch be your guide in getting you to the top here at Service Business Mastery. Tune in as they sit down with a passionate entrepreneur and a marketing manager.  Let his nuggets of wisdom goals guide you in owning a thriving, profitable, and ever-growing business. (David Hoffman is an entrepreneur at heart who has started a company and developed multiple products from the ground up. With over 10 years of experience developing software products in both managerial, design, and development roles David has a great depth of knowledge in developing software products in multiple roles. He is currently a Sr Director of Product Management from Service Titan. He was in charge of the Service Titan Marketing Pro platform, which if you're not a user of Service Titan, is an email marketing and direct mail solution that helps automate some of your customer interactions, including follow-ups, which is built into the Service Titan framework.) In this episode, you'll learn about copywriting and email marketing. In case you're not interested in these topics, that's okay too. The stories and lessons shared here work for any marketing tactic. David Hoffman discusses how marketing pro came about and why it was created. Moreover, how are they doing it that has proven so successful for their company that they believe it is game-changing?-  [00:25:00] [00:26:00] He says “Personalized, targeted email marketing is a key factor and which is in marketing pro we do,” says David Hoffman. [00:27:00] “and as someone who loves data, I'm able to tell you that clients who switch to Marketing Pro are gaining on media,” further he adds.

 How An Extended Warranty COULD Transform Your HVAC Contracting Business If Done Right. Listen to what Gus and Rich say to ensure we avoid costly mistakes. Episode Overview Hey everybody, today on the show we are super excited to have Gus Vassilopoulos and Rich Jurek from Trinity Warranties on the show, and we will discuss extended warranties and how HVAC contractors can leverage them to sell more systems, as well as what you don't know can hurt you in terms of extended warranties. Extended Warranty- A Bliss or a Missery? Join Tersh Blissett and his co-host as they discuss with Gus Vassilopoulos and Rich Jurek how warranties protect customers from unexpected and costly repairs and how as a contractor you can avoid any problems that may arise from selling extended warranties and other aspects of the HVAC business. Let Tersh Blissett and Josh Crouch be your guide in getting you to the top here at Service Business Mastery.  Tune in as they sit down with these amazing experienced individuals from Trinity Warranty Solutions, a national extended warranty provider for the HVAC industry. So join us today to take your business to the next level with this insightful episode on Extended Warranties! Let their nuggets of wisdom goals guide you in owning a thriving, profitable, and ever-growing business. (Gus Vassilopoulos is the digital marketing manager at Trinity Warranty Solutions LLC, a national HVAC extended warranty provider. On a daily basis, he collaborates with HVAC/R contractors across the United States to help develop HVAC install guarantees and warranties for their installations. He helps contractors with installation pricing, branding, and marketing. He has a strong marketing background and has worked on the development of hundreds of websites and businesses.) (Rich Jurek has been working in the HVAC industry for quite some time. He started as a helper in college and worked as a contractor and commercial account representative. He has extensive knowledge of extended warranties and service agreements. Since he has been with Trinity for seven years, he has a variety of HVAC experience and has worked in the field with contractors. Hence, he understands how extended warranties can assist contracting businesses.) Are you looking for valuable business advice to reach that seven-figure revenue mark? Do you want actionable tips to properly navigate through every business challenge you encounter along the way? Then this podcast is definitely for you. In this episode, Gus Vassilopoulos and Rich Jurek talk about what we should know about extended service agreements and the things we don't know that could hurt us. So, if you're looking for a way to deal with the challenges of running a contracting business and how extended warranties can help, don't wanna miss this episode! What are Extended Warranties? It keeps customers from being hit with unexpected and expensive repairs. For instance, Suppose a homeowner buys a new system, only to discover a year or two later that it is defective. With frustration, the homeowner calls their local contractor, who sends a technician. Soon after, the customer is confronted with a costly repair that they did not anticipate so soon after purchasing a brand-new system. However, with an extended warranty, the customer avoids this second expense and remains satisfied.  [00:09:00] “In addition to the OEM's warranty, the extended service agreement offers a one-year labor warranty on workmanship and our product comes with a ten-year parts warranty. Contractors, on the other hand, can offer a 90-day labor warranty and a one-year labor warranty,” says Rich Jurek. “Our product gives them the option to purchase ten-year labor and offer their customers a fixed cost solution for ten years so that if their compressor goes out in year seven, the OEM covers the compressor and the extended warranty covers the labor to replace that compressor,” he adds. “At Trinity, we offer a variety of solutions for contractors when it comes to offering extended coverage with their installs, and we listen to what the contractor's needs are as it relates to years of coverage they want to provide, reimbursement rate, and program needs. The goal is to provide a solution that fits a contractor's specific business needs and their market.” Visit https://www.servicebusinessmastery.com for more information and great podcast episodes.

Episode Overview “The inspiration for entrepreneurs comes from all over, but for Ari Meisel, bestselling author, productivity expert, and founder of the company Less Doing, desperation was the driving force that helped him launch the business and led to productivity breakthroughs that changed his life.” Join Tersh Blissett and Co-host Josh Crouch as they interview Ari Meisel and discusses Leverage Virtual Assistant Service, a service that helps people outsource task that takes up the majority of their time, and so that they can be allocated to their more important tasks. Let Tersh Blissett and Josh Crouch be your guide in getting you to the top here at Service Business Mastery.  Tune in as they sit down with an inspiring business owner, an author of the famous book “From Idea to Execution” a champion of productivity and efficiency today with us!  Let his nuggets of wisdom goals guide you in owning a thriving, profitable, and ever-growing business. (Ari Meisel is best known for being a successful entrepreneur after beating incurable Crohn's Disease using a healthy diet and lifestyle. He also started a virtual assistant company called Less Doing (He has collaborated with the Founder to bring his Less Doing, More Living system to our amazing community) and wrote a book with his co-founder Nick Sonnenberg called Idea to Execution. The book provides tips on how to optimize, automate, and outsource are the key tenants to success (Meisel's approach) in anything you want to do. In addition, this book helps your business to increase efficiency and profitability. A devoted husband and father of eight, Meisel has helped thousands of individuals and businesses become more effective by simply working 5 ½ hours a day.)  So do you want to find out what you're doing wrong when it comes to optimizing your work?  Do you want to know Ari's favorite new tricks and tools out there to be more efficient? and what you can not under any circumstance delegate or outsource to someone else? Then this podcast is definitely for you. In this inspiring interview, learn Meisel's secrets of airtight productivity and how you too can master productivity, automate, and outsource your life and business. https://servicebusinessmastery.com/optimize-automate-your-hvac-plumbing-electrical-business/

How Can you be the X-Factor in Your HVAC Business? Read more on our website https://www.servicebusinessmastery.comhow-to-be-the-x-factor-for-your-hvac-business/  Connect with Pete https://hvacgreatness.com/  Hey, we're back with another informative episode for you! Yes, this episode is unique as Pete Ramsey brings his insightful knowledge on how to run a business and how to do it successfully. Join Tersh Blissett and his co-host as they discuss with Peter Ramsey on The X Factor, how you can make your business stand out and various aspects of the HVAC business. Let Tersh Blissett and Josh Crouch be your guide in getting you to the top here at Service Business Mastery. Tune in as they sit down with an amazing business owner, a leader who shares valuable insights about management, marketing, pricing, human resources and so much more so come take Your HVAC Business From "Good" To "Greatness!" today with us! Let his nuggets of wisdom goals guide you in owning a thriving, profitable, and ever-growing business. Pete Ramsey is an Army vet and we're all grateful for his service. Then he left, became a technician, started a business, sold it, went to work for Lennox for a while, and is now involved in coaching. Pete Ramsey started coaching from the "ground up". As a former HVAC/R Instructor and Independent HVAC/R Contractor, he knows the value good coaching can bring in helping others to transform their business into the success it is supposed to be. Pete has spent decades mastering his message and countless hours refining the science and art of running an HVAC Business Coaching & Training Business that delivers true results. Are you looking for valuable business advice to reach that seven-figure revenue mark? Do you want actionable tips to properly navigate through every business challenge you encounter along the way? Then this podcast is definitely for you. In this episode, Pete shares how he got to where he is today and what makes him so passionate about helping others be successful in the HVAC industry. He also shares some of his HVAC Greatness. You don't want to miss Pete's HVAC X-Factor tips!! One primary lesson he brought with him and now shares with Service Business Mastery Podcast Listeners: Your culture is the foundation of your brand. NEVER PRETEND TO BE SOMETHING YOU ARE NOT. “You must strive to be your best self. Not the best version of another person.” says, Pete Ramsey

When we buy a product or a service, the first thing we do is check if it's worth the price. This has become a challenge today, especially with online platforms where product prices are not available for the consumers to analyze. In this episode, HVAC eCommerce experts Justin Riley and Noah Carter from UpFrog talk about this sore spot for contractors. They sit with Tersh Blissett and Josh Crouch to share their insights on the importance of pricing transparency in any industry. Listen in as they provide solutions for contractors to overcome these problems while keeping their business models intact.   Love the show? Subscribe, rate, review, and share! https://www.servicebusinessmastery.com/

When we buy a product or a service, the first thing we do is check if it's worth the price. This has become a challenge today, especially with online platforms where product prices are not available for the consumers to analyze. In this episode, HVAC eCommerce experts Justin Riley and Noah Carter from UpFrog talk about this sore spot for contractors. They sit with Tersh Blissett and Josh Crouch to share their insights on the importance of pricing transparency in any industry. Listen in as they provide solutions for contractors to overcome these problems while keeping their business models intact.   Love the show? Subscribe, rate, review, and share! https://www.servicebusinessmastery.com/

Business partnerships often have a negative connotation. Business owners are usually afraid of being taken over by their so-called “partners”. Though scaling your service business involves many risks, scaling expert Brandon Dawson believes that most people forget the exponential rewards that come with it. Brandon sits with Tersh Blissett and Josh Crouch to talk about how he has coached Cardone Ventures' clients on growing their businesses ten times their current value. Listen in as Brandon shares how he implored strategic growth, perfected the art of scaling, and established generational wealth over the years.   Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com Blog Post URL https://www.servicebusinessmastery.com/how-grant-cardone-ventures-10xhvac-are-disrupting-the-hvac-plumbing-world-with-brandon-dawson   Guest ~ Brandon Dawson

Business partnerships often have a negative connotation. Business owners are usually afraid of being taken over by their so-called “partners”. Though scaling your service business involves many risks, scaling expert Brandon Dawson believes that most people forget the exponential rewards that come with it. Brandon sits with Tersh Blissett and Josh Crouch to talk about how he has coached Cardone Ventures' clients on growing their businesses ten times their current value. Listen in as Brandon shares how he implored strategic growth, perfected the art of scaling, and established generational wealth over the years.   Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com Blog Post URL https://www.servicebusinessmastery.com/how-grant-cardone-ventures-10xhvac-are-disrupting-the-hvac-plumbing-world-with-brandon-dawson   Guest ~ Brandon Dawson

The biggest problem entrepreneurs have is that they don't know what their biggest problem is. Fix This Next author Mike Michalowicz believes that envisioning your entrepreneurial dream is the first step to building your legacy. Successful entrepreneurship is not easy, but Mike tells Tersh Blissett and Josh Crouch how to make it simpler. Mike shares a simple system that can get rid of unnecessary frustrations and get your business moving forward. Listen in as Mark shows you what we need to fix next to level up your business. Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

The biggest problem entrepreneurs have is that they don't know what their biggest problem is. Fix This Next author Mike Michalowicz believes that envisioning your entrepreneurial dream is the first step to building your legacy. Successful entrepreneurship is not easy, but Mike tells Tersh Blissett and Josh Crouch how to make it simpler. Mike shares a simple system that can get rid of unnecessary frustrations and get your business moving forward. Listen in as Mark shows you what we need to fix next to level up your business. Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

With people trying their best to continue as normal amidst this pandemic, most of us do not realize how much of the world has changed. Tersh Blissett and Josh Crouch look back on the changes forced on us by the pandemic as they talk about the current state of the HVAC industry. Things have become uncertain and might continue to be, especially for business owners in the HVAC world. Tersh and Josh share their ways of how you, as a business owner, can still emerge victorious even in times of struggle. Tune in and learn more as Tersh and Josh make sure you get the valuable information you need so you can tread through life and business equipped with enough knowledge. Love the show? Subscribe, rate, review, and share! www.servicebusinessmastery.com

Effective leadership is necessary for any organization in any industry. In this episode, Dan Dowdy, founder of Built for the Trades, chats with Tersh Blissett and Josh Crouch to share his four stages of leadership to help build a culture of growth in your business. Leadership is not about having followers; it's about leading leaders. Tune in as they discuss the difference between leadership and management and how to infuse both to become an effective executive leader for your team.  Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

Effective leadership is necessary for any organization in any industry. In this episode, Dan Dowdy, founder of Built for the Trades, chats with Tersh Blissett and Josh Crouch to share his four stages of leadership to help build a culture of growth in your business. Leadership is not about having followers; it's about leading leaders. Tune in as they discuss the difference between leadership and management and how to infuse both to become an effective executive leader for your team.  Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

With people trying their best to continue as normal amidst this pandemic, most of us do not realize how much of the world has changed. Tersh Blissett and Josh Crouch look back on the changes forced on us by the pandemic as they talk about the current state of the HVAC industry. Things have become uncertain and might continue to be, especially for business owners in the HVAC world. Tersh and Josh share their ways of how you, as a business owner, can still emerge victorious even in times of struggle. Tune in and learn more as Tersh and Josh make sure you get the valuable information you need so you can tread through life and business equipped with enough knowledge. Love the show? Subscribe, rate, review, and share! www.servicebusinessmastery.com

There's a lot of talk about solar electricity, but not many homeowners have made the switch. Here to debunk some misconceptions about going solar is Peter Roth, owner of Solar Wise. They help homes across the US gain access to solar panels. In this episode, Peter chats with Tersh Blissett and Josh Crouch about what people might have gotten wrong about solar panels. He breaks down the benefit of going solar not only for the world but, most importantly, for your wallet. Tune in to learn all about it! Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

There's a lot of talk about solar electricity, but not many homeowners have made the switch. Here to debunk some misconceptions about going solar is Peter Roth, owner of Solar Wise. They help homes across the US gain access to solar panels. In this episode, Peter chats with Tersh Blissett and Josh Crouch about what people might have gotten wrong about solar panels. He breaks down the benefit of going solar not only for the world but, most importantly, for your wallet. Tune in to learn all about it! Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

Starting your own home service business can be challenging. There are several issues to overcome before starting a business, and our guests this episode will tell you how. Hosts Tersh Blissett and Josh Crouch sit down for business insights from Ellen Rohr from the Zoom Drain Franchise Company and Drew Cameron of Flow Odyssey. Ellen and Drew discuss how they started their service businesses, the challenges they faced, and how they are scaling and growing. Want to learn more business tips from Ellen and Drew? Then tune in! Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

Starting your own home service business can be challenging. There are several issues to overcome before starting a business, and our guests this episode will tell you how. Hosts Tersh Blissett and Josh Crouch sit down for business insights from Ellen Rohr from the Zoom Drain Franchise Company and Drew Cameron of Flow Odyssey. Ellen and Drew discuss how they started their service businesses, the challenges they faced, and how they are scaling and growing. Want to learn more business tips from Ellen and Drew? Then tune in! Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

Russell and Tyler give you their takeaways from the second round of the playoffs, look ahead to the third round and visit with Green Hill football coach Josh Crouch.

BlueCollar.CEO – Episode 14 is now live!! There are so many things that go into Digital Marketing. Im this episode, Ryan chats with owner and founder of Relentless Digital, Josh Crouch! Josh has been in the home services industry, specifically HVAC for over 8 years as an Operations Manager, Branch Manager, Territory Sales Manager and Director of Marketing. You will hear some important tips and “must knows” about Google Map Spam, the 3-Pack, and content from this conversation. Best advice from this episode … find an amazing marketing team with experts like Josh to help your business move closer to success. If you want to hear more stories or insight, subscribe to Blue Collar CEO  on Apple Podcasts, Spotify, or wherever you get your podcasts.~Links: Website - https://www.relentless-digital.com/Guest Business - Relentless DigitalGuest Social -https://www.facebook.com/relentlessdigitalservicesLinkedIn- https://www.linkedin.com/in/josh-crouchGMB~ Credits:Created by: Ryan Redding of DP Marketing.ServicesProduced by: Citizens of SoundExecutive Produced by: Shelby Nichols

Do you want to operate your home service business remotely? Softwares like ServiceTitan, Podium, Zapier, Slack, and Zoom are must-haves! The show's guest today is Tersh Blissett, Chief Executive Officer at Service Emperor. Tersh discusses with Josh Crouch that every decision he makes with his team daily is to stay remote. Join in the conversation as Tersh gives valuable automation strategies to make processes seamless. If you want to operate your business remotely, you need to listen to this episode. Tune in!  Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

Do you want to operate your home service business remotely? Softwares like ServiceTitan, Podium, Zapier, Slack, and Zoom are must-haves! The show's guest today is Tersh Blissett, Chief Executive Officer at Service Emperor. Tersh discusses with Josh Crouch that every decision he makes with his team daily is to stay remote. Join in the conversation as Tersh gives valuable automation strategies to make processes seamless. If you want to operate your business remotely, you need to listen to this episode. Tune in!  Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

Online shopping had become very common nowadays. You have to recognize that there a massive opportunity here. Think outside the box if you want to be a successful entrepreneur. Join hosts Tersh Blissett and Josh Crouch as they engage in a powerful conversation about eCommerce in the HVAC industry with Nick Fleetwood of Fleetwood's Mechanical Services, Inc. Fleetwood's carries products to cover all HVAC needs, from a full ductwork line to complete heating and cooling systems. Join in and learn more on how to sell online successfully! Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

Online shopping had become very common nowadays. You have to recognize that there a massive opportunity here. Think outside the box if you want to be a successful entrepreneur. Join hosts Tersh Blissett and Josh Crouch as they engage in a powerful conversation about eCommerce in the HVAC industry with Nick Fleetwood of Fleetwood's Mechanical Services, Inc. Fleetwood's carries products to cover all HVAC needs, from a full ductwork line to complete heating and cooling systems. Join in and learn more on how to sell online successfully! Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

Knowing where you stand in a competitive market is an integral part of managing a business. In this episode, Tersh Blissett turns the mic over to co-host Josh Crouch and his company, Relentless Digital, to discuss just how you can monitor your digital marketing business. Josh discusses different tools to help you keep track of your metrics that you can use on your business or spy on your competition. They also share information on how to optimize your strategies to increase conversion and attract more customers. Tune into this impactful conversation where they answer some of your questions and share essential business advice to help you on the road to success!  Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

Knowing where you stand in a competitive market is an integral part of managing a business. In this episode, Tersh Blissett turns the mic over to co-host Josh Crouch and his company, Relentless Digital, to discuss just how you can monitor your digital marketing business. Josh discusses different tools to help you keep track of your metrics that you can use on your business or spy on your competition. They also share information on how to optimize your strategies to increase conversion and attract more customers. Tune into this impactful conversation where they answer some of your questions and share essential business advice to help you on the road to success!  Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

The ultimate test for any business and any leader is how they handle their worst cases. Crisis response is key to establishing a stable, successful business. That's what today's guest will be sharing in this episode with your hosts Tersh Blissett and Josh Crouch. Bill Colleti is the CEO of Kith.co, a crisis communication and reputation management firm where he helps businesses respond and handle their worst days. Bill explains why a good crisis management plan is important and what it means for your business. He also gives you actionable business advice on how to show up as a leader when a crisis arrives and how to manage business-related risks with your team. Stay tuned and get tips that will help propel your business!  Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

The ultimate test for any business and any leader is how they handle their worst cases. Crisis response is key to establishing a stable, successful business. That's what today's guest will be sharing in this episode with your hosts Tersh Blissett and Josh Crouch. Bill Colleti is the CEO of Kith.co, a crisis communication and reputation management firm where he helps businesses respond and handle their worst days. Bill explains why a good crisis management plan is important and what it means for your business. He also gives you actionable business advice on how to show up as a leader when a crisis arrives and how to manage business-related risks with your team. Stay tuned and get tips that will help propel your business!  Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

Tate gives the news and talks with Josh Crouch of Green Hill, Williamson County District Athletic Director Darrin Joines, and Tom Kreager of the Tennessean. See omnystudio.com/listener for privacy information.

Tate gives the news and talks with Josh Crouch of Green Hill, Williamson County District Athletic Director Darrin Joines, and Tom Kreager of the Tennessean.

Josh Crouch and Brax Lamberth joined the guys to talk Green Hill football

On this edition of the Black & Gold Banneret Podcast, Jeff and Drew open by discussing the story on Oklahoma and Texas flirting with joining the SEC, and how that could affect UCF. Bryson Turner joins to give us an update on the UCF Knights alumni who will be participating in the Tokyo Olympics, including when we'll see them in action. Then Bryson and Eric Lopez talk with former UCF pitcher Colton Gordon in the wake of his selection by the Houston Astros in the MLB Draft. Jeff and Bryson then talk about some other roster moves with UCF Baseball, including Jack Sinclair and Josh Crouch also moving on in the draft. Finally, Jeff and Drew answer the questions you sent in via Twitter. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Three seasons. It's hard to believe. The more I do this podcast — and we've done over 50 episodes at this point — the more I am blown away at the incredible work being done by contractors across the world. Like the incredible work being done by this season's guests: Eddie McFarlane, Lauren Vahey, Mary Jean Anderson, Brad Pesek, Kathy Nielsen, Steve Solla, Shane Jaeger, Crystal Williams, Eric Knaak, Ryan Lucia, Megan Bedford, Josh Crouch, Chisholm Brunner, Josh Bigelow, Tersh Blissett, Trevor Lively, Brian Cohen, Keith Mercurio, and Chris Crew. In this episode, join me as I take on the daunting task of compiling some of the best moments from these fabulous guests — daunting because it's incredibly difficult to pick just one insight from each member of this talented group. If you want to hear more stories from the trades, subscribe to Toolbox for the Trades on Apple Podcasts, Spotify, or here. Listening on a desktop & can't see the links? Just search for Toolbox for the Trades in your favorite podcast player.

What do a computer mouse, airpods and your home's insulation have in common? They were all invented by NASA. It's proof that often the best improvements come from outside your business. Recognizing this in his hiring, marketing and strategy is one of the ways Josh Crouch, Founder at Relentless Digital and Director of Sales, Marketing, and Business Development at Professional Services Port Washington, thinks differently as a marketer specializing in the trades. What we talked about: - Why you should look for talent, strategy and insights from outside your industry - Why you shouldn't neglect existing customers for new business - The secrets to hiring the best talent If you want to hear more stories from the trades, subscribe to Toolbox for the Trades on Apple Podcasts, Spotify, or here. Listening on a desktop & can't see the links? Just search for Toolbox for the Trades in your favorite podcast player.

Tersh officially welcomes Josh Crouch as co-host to the Service Business Mastery Podcast Here is a little information about Josh Crouch Josh started in the HVAC industry in 2013 as an Accountant and quickly took over Operations for the Business and struggled mightily. Those struggles led him to discover what it took to run a successful Contracting company and despite those issues the company grew 50-75% per year. After a few additional stops along the way, Josh realized there was a lack of solid marketing companies that serve the skilled trades and founded Relentless Digital, which is designed to work with you to understand and build your business' starting with understanding and growing your organic digital presence. On today's episode, Tersh welcomes Josh officially and talk about Josh's past in the HVAC industry as well as what's to come with the podcast. Our Deep Dive~ No deep dive, just getting to know Josh this week! ...you'll have to listen to the rest of the episode for these juicy details!  RESOURCES Learn more by visiting - https://www.relentless-digital.org/ - https://www.linkedin.com/in/josh-crouch/ Learn more about how Tersh trains his Service Technicians by using Virtual Reality by clicking here  Learn more about Tersh by visiting https://serviceemperor.com  Connect with Tersh on social media @tershblissett  Connect with Josh on Facebook @https://www.facebook.com/josh.e.crouch/ Learn more about Relentless Digital @https://www.relentless-digital.org/ Have you ever wondered HOW to target your perfect client?!? It's EMOTION...EMOTION is what sells, visit https://admanity.com/SBM/ to get this free share that I (Tersh) stand behind 100%! "If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations." Thank you for listening to another episode of the Service Business Mastery Podcast!  

Tersh officially welcomes Josh Crouch as co-host to the Service Business Mastery Podcast Here is a little information about Josh Crouch Josh started in the HVAC industry in 2013 as an Accountant and quickly took over Operations for the Business and struggled mightily. Those struggles led him to discover what it took to run a successful Contracting company and despite those issues the company grew 50-75% per year. After a few additional stops along the way, Josh realized there was a lack of solid marketing companies that serve the skilled trades and founded Relentless Digital, which is designed to work with you to understand and build your business' starting with understanding and growing your organic digital presence. On today's episode, Tersh welcomes Josh officially and talk about Josh's past in the HVAC industry as well as what's to come with the podcast. Our Deep Dive~ No deep dive, just getting to know Josh this week! ...you'll have to listen to the rest of the episode for these juicy details!  RESOURCES Learn more by visiting - https://www.relentless-digital.org/ - https://www.linkedin.com/in/josh-crouch/ Learn more about how Tersh trains his Service Technicians by using Virtual Reality by clicking here  Learn more about Tersh by visiting https://serviceemperor.com  Connect with Tersh on social media @tershblissett  Connect with Josh on Facebook @https://www.facebook.com/josh.e.crouch/ Learn more about Relentless Digital @https://www.relentless-digital.org/ Have you ever wondered HOW to target your perfect client?!? It's EMOTION...EMOTION is what sells, visit https://admanity.com/SBM/ to get this free share that I (Tersh) stand behind 100%! "If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations." Thank you for listening to another episode of the Service Business Mastery Podcast!