Podcasts about differently

This Week's Topics:Send Letters to Jan 6th Prisoners 4:30Instructions on How to do it! 9:00Sidney Powell to Defend Prisoners 10:30Congress Members Refused Access 16:00DC Judge Doesn't like DOJ Plea Deals 17:30Pelosi's Sham Jan 6th Commission 24:30Kavanaugh Riots treated Differently 27:00Disband the Corrupt FBI - Here's How! 37:30Are Dems Spreading Virus on Purpose? 41:00CDC Mask Mandate based on Fraud 46:30 DOJ says Vaccine Mandates are Legal 61:00Postal Union Says Not So Fast 53:00Abbott vs Garland on Immigration 55:00Obama Water Rule to Return 59:00Biden's Disastrous Start 60:30Childless Leftists Can't Govern 68:30Traditional Families Coming Back! 70:30American Isn't Dead Yet! 73:00Support OUR Plan to Restore America 75:30

J. Aday Kennedy, the differently-abled writer, is an award winning multi published author of inspirational/Christian pieces and of children's literature. Eight picture books are under contract eagerly awaiting publication. She is a ventilator dependent quadriplegic making her dreams come true a story at a time. As a speaker, Aday entertains, instructs, motivates and inspires audiences of all ages. - www.jadaykennedy.com******************************************************************To listen to all our XZBN shows, with our compliments go to: https://www.spreaker.com/user/xzoneradiotv*** AND NOW ***The ‘X' Zone TV Channel on SimulTV - www.simultv.comThe ‘X' Chronicles Newspaper - www.xchroniclesnewspaper.com ******************************************************************

This week Rene talks about what its like to be Differently abled.  We also have an article on our website where he talks about his life and Magic the Gathering.  Enjoy  https://tinyurl.com/az2amyzu https://open.spotify.com/playlist/0melPOmoasvaELwHcHyh56?si=d2c8604b78cc468a

We do things DIFFERENTLY around here...See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

1:00 Sha'Cari vs the Olympics - 21:00 New N'spaire shirts from Ke - 32:00 Gavin Wedding Chronicles - 50:25 #NoMorePieQTNA What would you do Differently? - 1:22 FStoppers is ALL WHITE --- Support this podcast: https://anchor.fm/paidinexposure/support

Introduction to EpisodeMotherhood, Differently with Irene McKenna. In this episode, we sit down with Irene McKenna who is a parenting coach and founder of Irene McKenna Coaching. She aims her message towards moms ready to experience empowered motherhood. Podcast Episode SummaryIrene McKenna is an empowerment coach for moms, founder Irene McKenna LLC, the Empowered Mom Project, and organizes the Facebook community Thrive Motherhood all while being a mom herself. She uses her experience to help mothers not lose themselves in their roles of "mom". Helping mothers learn how to use their unique experiences to be the best mom they can be. Pulling from personal experience as well as the wealth of information available and being forgiving to yourself when it doesn't turn out how those books promised it would. She stresses the importance of moms showing up for themselves to be present for their family the way they are needed. Establishing a belief that moms deserve to be supported and the importance of self-care as a path to building a different kind of motherhood than the one we've been taught. Quotables"The way we get to something different [in motherhood], competently, is a long drawn-out process of implementation [of gathered knowledge]" "Stop focusing on the problems of what we don't have. We need to shift our mindset and outlook to what we desire in a way that we expect that it's inevitable if we do the work versus continuing to stand in the 'want want want' but seeing all the problems of why we don't get to have them." "When we believe and trust in ourselves we find the best way to get there for us." Recommended ResourcesFor more information about Irene McKenna go to https://www.irenemckennacoaching.com/ (Irene Mckenna Coaching), https://www.facebook.com/thrivemotherhoodraleigh (Thrive Motherhood Facebook community) and her https://www.thriveinmotherhoodpodcast.com/ (Thrive In Motherhood Podcast). For musings on motherhood, here are some writings from over the years. https://michellelasley.com/2020/05/motherhood-is-complicated/ (The Complicated Lives of Mothers and Children) https://michellelasley.com/2011/03/sahm-psahm-sahm/ (SAHM to PSAHM to Not a SAHM) https://michellelasley.com/2011/02/price-motherhood/ (The Price of Motherhood) https://michellelasley.com/2011/07/wrapping-price-motherhood/ (Wrapping up the Price of Motherhood) For more information about Michelle, Balance Shared, events, and projects, please visit http://www.michellelasley.com/ (www.michellelasley.com). Our producer is Matthew Hunter. Support this podcast

Are you struggling with what your culture will look like in the post-COVID workforce? Are you committed to being a learning organization? Do you want to build a culture that will engage and inspire your team? Our special guest Dr. Troy Hall answers these and other questions about culture, talent, leadership, engagement and performance. Dr. Troy Hall is the author of the best-selling title, Cohesion Culture: Proven Principles to Retain Your Top Talent, and the #1 title for Business and Professional Humor, FANNY RULES: A Mother's Leadership Lessons That Never Grow Old. He was once told he did not have the talent to write. His mom, Fanny, reminded him, “It's not the successes or failures that shape your life, it's how you handle them.” Dr. Troy is an author, radio host, global speaker, talent retention strategist and consultant who's been featured on the Today Show, ABC, Beyond the Business Radio Show, and CEO World. His doctorate in Global Leadership and Entrepreneurship has sent him across the globe to help leaders create cultures of cohesion and retain top talent in their organizations. With more than 40 years of practical leadership experience and a Ph.D. in Global Leadership & Entrepreneurship, Dr. Troy's consulting and executive coaching sessions have positively impacted organizational leaders around the globe on how to create cultures of cohesion to retain their top talent. His mantra, "You don't have to know everything, you just need to be teachable." The Leadership Junkies Podcast is brought to you by Cardivera.com. Show Notes Episode highlights… Mother's leadership lessons Mistakes are not failures – they're learning experiences Five elements of a learning organization: 1. Being generative; 2. Adaptive; 3. Experimentation; 4. Diversity of thought; 5. Good stewards of the resources Knowledge isn't power … it's using that knowledge and turning it into wisdom Role of cultural relatively in sustaining a learning culture Importance of emotional intelligence and self-awareness in leadership Vulnerability and authenticity in leadership Charismatic leadership is no longer enough The importance of creating a culture to allow a collaborative voice among the team Four primary characteristics that cross all generations in the workplace Understanding the elements of a cohesion culture: 1. Belonging; 2. Value; 3. Shared mutual commitment Leadership shifts in the age of growing remote workforces Managing your people by time versus productivity / performance Differently managing remote team members Challenges of retaining team members in a post-COVID work world Being thoughtful about reboarding your team after COVID People don't follow accidental leaders – the importance of being purposeful as a leader Resources: Troy Hall Troy Hall Website Troy Hall Social Media (@drtroyhall) Cohesion Culture: Proven Principles to Retain Your Top Talent Book Fanny Rules: A Mother's Leadership Lessons that Never Grow Book The Leadership Junkies Podcast Cardivera

If we were y'all's HR department, things woulda went DIFFERENTLY! This episode is full of more crazy work stories from our job at A LARGE COFFEE CHAIN! And some of y'alls's stories too!#BuckyUpInstagram: @buckyboozepodcastTwitter: @buckyboozepodMerch: https://buckybooze.square.site/Support the show (https://buckybooze.square.site/product/%2Fdonate/4)

This is Season 1, Episode 7 of FocusED, and it features guest, Jimmy Casas. It was originally recorded live for a studio audience in Delaware, provided as a professional development experience for Delaware teachers and leaders. Don't miss what Jimmy says about culture in schools and so much more. This is a must listen for all educators. ________________________________________ Jimmy Brings Tons of Experience to FocusED Listeners Jimmy is the author of four books, including What Connected Educators do Differently, Start. Right. Now. – Teach and Lead for Excellence, the best-selling book, Culturize – Every Student. Every Day. Whatever It Takes, and his latest release, Handle with Care. Jimmy currently serves on the Professional Development Faculty for NASSP and also serves as Principal Advisor for Future Ready Schools, a project of the Alliance for Excellent Education. Jimmy served fourteen years as an award-winning Principal at Bettendorf High School in Iowa. His passion for teaching and learning coupled with a vision for developing a community of leaders procured a culture of excellence and high standards for learning amid a positive school culture for students and staff. He continues to give back to his profession by speaking and presenting for state and national organizations and school districts across the country. ------------------------------------------------------------- Thanks for listening to FocusED, an educational leadership podcast brought to you by TheSchoolHouse302 @ theschoolhouse302.com. FocusED is your educational leadership podcast where our mission is to dissect a particular focus for teachers and school leaders so that you can learn to lead better and grow faster in your school or district with more knowledge, better understanding, and clear direction on what to do next. This episode was brought to you by GhostBed, a family-owned business of sleep experts with 20+ years of experience. With 30K+ 5-star reviews, you can't go wrong with GhostBed. Their mattresses are handcrafted, and they come with a 101-night-at-home-sleep trial. For a limited time, you can get 30% by using our code — SH302 — at checkout. And, even if you tell someone about GhostBed, you can earn a $100 referral reward. Go to Ghostbed.com today and use SH302 at checkout. Lastly, join us in the Principals' Club, designed to take your PLN to a PLC so that we can support one another in our growth as leaders. We hope to see you there.

Epiphany Radio presents let's Talk About it doing date night Differently. With your host Van Meadows aka Poetic tonight we will discuss why is it that girls are taught at a young age to be a wife and boys are not taught to be a husband? Open mic poetry dial in 319 527 6300 press 1

My next guest of Scale Your Sales Podcast is Gabrielle Blackwell. She is known as the Sales Development SaaStress. She is an SDR manager at Gong.io and co-host of the women in sales club on Clubhouse. Welcome to scales yourselves podcast Gabrielle Blackwell  00:00 Why Use Your Authentic Personality to Engage with Customers.  08:42 Gong.io, Helps you Rethink the way that you do Business and Deliver Better Customer Experience?  10:11 Organizations That Have a Culture of Peer-to-Peer Learning and Coaching Generate More Revenue.  12:51 When Actually Engaging with a Prospect, Be Meaningful, Be Intentional and Have Your Own Authentic Voice.   16:33 Gabrielle says, Let's Be Upset and Let's Also Channel That into Productivity.  21:28 If You are Not Compassionate and Understanding, Your Team's Performance Will Dip   25:36 Why Gabrielle says, Don't Talk to Me About Diversity Equity and Inclusion?  29:34 We will Interpret the Same Picture, Differently, and Nobody's Right and Wrong, They Can Co-Exist Harmoniously.  32:00 End.  https://www.linkedin.com/in/gabrielleblackwell/     Janice B Gordon, the awarding-winning Customer Growth Expert and founder of Scale Your Sales, listed 25 of the Top 100 Global Business Influencers in 2017. Janice helps companies around the world adopt the Scale Your Sales framework to develop their leading-edge capabilities in securing, maintaining, and growing their most valued customer relationships for long-term value and partnership.     Book Janice to speak virtually at your next event https://janicebgordon.com   LinkedIn: https://www.linkedin.com/in/janice-b-gordon-customer-growth-expert  Twitter: https://twitter.com/JaniceBGordon   Scale Your Sales Podcast: http://scaleyoursales.libsyn.com   More on the blog https://scaleyoursales.co.uk/blog   Instagram: https://www.instagram.com/janicebgordon     Facebook: https://www.facebook.com/ScaleYourSalesJBG  

FORTUNE THE BOLD W/ DEVON KERSHAW FORTUNE FAVOURS THE BOLD W/ Devon Kershaw! Canadian Olympian and World Champion Cross country skier, student, father & husband Devon Kershaw joins the podcast this week. Check Out Devon: https://twitter.com/devonkershaw?lang=en INSTAGRAM: https://www.instagram.com/dkersh/ PROFILE: https://olympic.ca/team-canada/devon-kershaw/ SUPPORT TEAM CANADA: fund https://olympic.ca/foundation/support-team-canada/ Time Codes: 0:00 - Intro Bumper 0:10 - Introduction Of Show 0:30 - Devon's Transition to Where He Is Now 4:30 - Training In Sudbury 7:00 - Hardest Part About Training For Cross Country Skiing 10:00 - What is a misconception people have about Olympic athletes? 15:30 - How to create a connection with our area 21:45 - How to get a sponsorship deal in Canada? 26:30 - Is the pressure different in the Olympic games vs. any other event? 30:45 - Why Devon doesn't believe in the word "Regret' 32:30 - Most and least memorable moments 39:00 - How failure can help you achieve your goals 43:00 - Be relentless towards your goals 52:08 - What is Devon Kershaw studying in School? 56:00 - What was an eye opening thing about studying in Oslo 59:25 - How Devon became a resident of Norway 1:06:00 - What does Norway do Differently 1:07:00 - Why Canadian Politics are Rough 1:08:00 - Why don't we have a Canadian license 1:2300 - Devon's Final Message 1:30:00 - Conclusion New Here: Link Up With Glen: https://www.instagram.com/glenyg96/ Spotify: https://open.spotify.com/episode/2cJr8YrI1xPPMkrYRpAfBc? si=AqVKuWuBRoaoP9iG5kMZ8g *SEND QUESTIONS TO ME THROUGH INSTAGRAM: @ https://www.instagram.com/glenyg96/

The #1 Thing That Thriving New Christians Do Differently! Do you want to grow as young Christian? Do you also have a desire to identify your unique talents and dedicate them to the Lord's service? If so, then I encourage you to listen to this testimonial that I recorded with Sister Rachel, as she shares the #1 Thing That Thriving New Christians do Differently! Also, if you desire to have more friends in your life that would be there to support and encourage you in your Christ centered journey, then you would love our small group Bible Study Squads! For more information about our Bible Study squads visit thearmyofyouth.com/squads !

There is power in being able to think differently when something feels risky and challenging. Differently that what if I fail. Thinking in a way that would empower the ability to grab hold of the opportunity instead of avoiding it. www.goodnewsthatactuallyis.com

Are you looking for ideas on building your people and culture? Are you committed to enhancing your leadership and people development skills? Are you looking for strategies and tools to enhance your people development impact? Our special guest Alicia Parr answers these and other questions about leadership, the role of human resources, and building high engagement and performance cultures. Alicia Parr is Alicia is the founder of Performentor, which offers fractional full-stack HR for scale-change businesses. With deep experience in HR, she delivers a behavior science-informed and small-business approach. An entrepreneur at heart, Alicia has 20 years of HR experience in small businesses spanning multiple industries. Her expertise is co-authoring learning cultures, amplifying innovative environments, and building high-performing teams of HR experts. She frequently serves executives as an executive coach and advisor. Perhaps most important, Alicia is endlessly curious. Alicia is endlessly curious about how people work and perform as individuals and in groups. Applying the people science of human performance, she knows theory only matters when it works in practice. With a Bachelors in Marketing, a Masters in Mass Communication, and post-graduate work in Clinical Psychology, Alicia also has deep experience as an endurance athlete. The Leadership Junkies Podcast is brought to you by Cardivera.com. Show Notes Episode highlights… The state of HR (moving from cost center HR to strategic, value adding HR leader) A new understanding of business – the conversion of people's energy and converting that into sustainable economic value HR leaders need to be able to speak the language of business (solve problems) HR's job is to make it easier for operational leaders to achieve their objectives You must bring value to earn a seat at the leadership table The algorithm of responsibilities, authorities, capabilities and accountabilities The impact when the scope of a role changes (on the person, team and the business) It's important to focus on the behaviors that aren't working and to be clear on what the behavior expectations are Intersectionality with people issues requires a more integrated solution The role of generational differences in culture, leadership and change Clarity is vital throughout the organization Understanding network based (versus hierarchical) organizations The importance of understanding the competencies required for each role (especially when someone is potentially advancing) A process of best assuring the right fit between a role and a person Building the skill of empathy for leaders and managers Differently understanding empathy Vulnerability and empathy in leadership Getting it right with your people is not just for big companies You can change and be more than you imagine … it only takes small steps Resources: Alicia Parr Performentor Website The Righteous Mind: Why Good People Are Divided by Politics and Religion Book by Jonathan Haidt The Leadership Junkies Podcast Cardivera

Thank you for choosing our podcast. If you are visually impaired, know someone who is, or simply want to listen to conversation about the world from a low vision perspective. We are your new go to. It means something to us. The ability to prove who we are, Differently abled, yes, but powerful, inspirational, and honest the whole time, If you’re lisdtening, you want to know more about the world and the people around you. From all of us here, and throughout the Public access america network we say. Welcome. We want to know as well 00:00 Opener - theme song 02:30 Lets meet our guest Jay - @thebaritoneblerd Tik Tok has an amazing #blind community. Lisen as we discuss the app that has opened up a new low vision opportunity, while also simultaneously restricting our content for “our safety” 6:00 Introductions - Handling vision loss - Having and experienceing vision loss is unique to each individual. Emotionally as well as physically we each go through a process of fear and adjustment. listen as we find out how Jay went about his journey. You might find this blind person is more then a cane. he could be your inspiration 16:00 music - Lets make something beautiful - We want to frind visually impaired creators in proffecional roles in tv movies and the music industry. Where are our inspirations in those fields? 23:30 Why start to share your story on TIKTOK - Putting yourself out there is a tuff thing for most everyone. having a visual disability and creating content, learning and being honest is something jay has been doing. How, and why, as well as has it’s opened up a new world 30:00 Blind role models- Is Cyclopse from the X Men visually imppaired? Searching for representation these days happens in every demographic. Even Blind folks are looking. 34:00 Cane talk - the variety of ways low vision folks seek to defend themselves and suggections from the live feed chat board. 37:00 The journey of futher education - Yes! amazingly blind folks are and can be educated. Unique to the person is the desire knowledge and information. Even the blind benifit from universal education. Lets all get on board with free education for all. 41:00 Xhy’s first NFB meeting - A cohesive message requires a community to share a consistent message. if the NFB is advocating for the rights and requests of our blind community, we all need to join and support those out there supporting us. 45:00 Cane talk - good food - 57:00 Guide dog talk - Closing music by Scarlett Deering ApplePodcast https://podcasts.apple.com/us/podcast/inspirations-beyond-disabilities/id1525747198 Spotify https://open.spotify.com/show/37KJELOruWmjs4DmMAqkfN?si=sYcKR0A_QDiAjsaOpszYRQ SoundCloud https://soundcloud.com/beyond-disabilities/lvabp-forum-3 The live stream playlist on YouTube. Exclusive content, subscribe for notifications, Hours of information https://www.youtube.com/playlist?list=PLNnFKrVnUzHWH8VxGbA3BIcQQf2TAhaG- Featuring @KateWack @___BlindBeauty_ and @NotSoXhy__ find more inspiration by following our hosts Katelyn: https://www.tiktok.com/@katelynwackerman?lang=en Brittney: https://www.tiktok.com/@___blindbeauty_?lang=en Jason: https://www.tiktok.com/@publicaccessguy?lang=en Xhy: https://www.tiktok.com/@notsoxhy?lang=en Our guest Jay: https://vm.tiktok.com/ZMeSeTbH8/

Sucker Punch: Extended Cut. The 602 Club proudly presents Snyder Cuts: A Zack Snyder Directorial Podcast. This week, hosts Matthew Rushing and John Mills continue their journey with Snyder first original work, Sucker Punch, the extended cut. Chapters Coming in Differently (00:02:15) Different Cuts (00:06:46) Nolan Influence (00:14:08) The Way Men Treat Women (00:16:07) Capturing These Woman (00:19:27) Growth as a Filmmaker (00:22:38) Behavior in Men (00:30:54) Turning Against One Anther (00:35:07) A Question (00:36:29) Performances (00:40:58) The Wise Man Says (00:44:37) Willing to be the Man (00:49:33) A Snyder Cut and Ratings (00:50:17) Rankings (00:59:17) Hosts Matthew Rushing and John Mills Production Matthew Rushing (Editor and Producer) C Bryan Jones (Executive Producer) John Mills (Producer) Social Twitter: @The602Club Instagram: @the602clubtfm

Sucker Punch: Extended Cut. The 602 Club proudly presents Snyder Cuts: A Zack Snyder Directorial Podcast. This week, hosts Matthew Rushing and John Mills continue their journey with Snyder first original work, Sucker Punch, the extended cut. Chapters Coming in Differently (00:02:15) Different Cuts (00:06:46) Nolan Influence (00:14:08) The Way Men Treat Women (00:16:07) Capturing These Woman (00:19:27) Growth as a Filmmaker (00:22:38) Behavior in Men (00:30:54) Turning Against One Anther (00:35:07) A Question (00:36:29) Performances (00:40:58) The Wise Man Says (00:44:37) Willing to be the Man (00:49:33) A Snyder Cut and Ratings (00:50:17) Rankings (00:59:17) Hosts Matthew Rushing and John Mills Production Matthew Rushing (Editor and Producer) C Bryan Jones (Executive Producer) John Mills (Producer) Social Twitter: @The602Club Instagram: @the602clubtfm

Hey Hustler, I have a few questions for you...Do you wish you could be seen, stand out, and make more sales on social media?Wanna know what you should be doing DIFFERENTLY on social in 2021?Are looking for fool-proof strategies to uplevel your business on the hottest platforms of the year? (Spoiler Alert: Instagram ISN’T one of them!)Do you want to know how to make all of your social media platforms work together to maximize your time spent creating content?If you found yourself nodding along to one or more of these questions, then you’re in for a treat my friend!>>I know you want tactical, step-by-step and practical tips for getting seen, standing out, and making sales using social media in 2021 and that’s exactly what I’m going to give to you today.

switch the lens in your glasses, ya'll--we went international for a whole new perspective with a dear friend and fellow artist, Peter (he/him) :) a tall glass of water giving thoughts on Canadian life, what the heck it means to define family out here for queer folk, social disruption, and Thoughts On the Pandemic when healthcare is ~Set up Differently~! this conversation pairs well with whatever tea you may have at your disposal & a brick of sharp cheddar to get cozy with. follow up on our glorious guest on IG: @peterkingstone

Welcome to another solo episode!  Today, I’m talking about how you can take control of your professional trajectory & pave the way for a career path that is truly remarkable.   I think that women in the corporate & professional world deserve best-in-class career development advice.  That’s really what was missing for me in my career, and was why I started this show.   As women – we need career guidance that is truly inspirational and allows us to tap into the strongest, most powerful version of ourselves.  And that is exactly what this episode is designed to do.   Listen in and I’ll guide you through a way of thinking that will make 2021 (or any year!) the year you show up DIFFERENTLY.   Because when you show up differently, the world responds differently.   And that is when things REALLY start to take off.   I can’t wait for you to listen in.    If you’re interested in applying for 1:1 coaching, you can find everything you need at my new website: https://jessguzikcoaching.com/     And if you have any questions or just want to say hi, you can DM me on Instagram (@theartofspeakingup) or email me at jessica@theartofspeakingup.com.   Catch you soon,   -Jess

Theme:  Overcoming our differences  Scripture: 1 Corinthians 9:19-23 Learning to Get Along 19 No man has any hold on me, but I have made myself a workman owned by all. I do this so I might lead more people to Christ. 20 I became as a Jew to the Jews so I might lead them to Christ. […] The post The Same, Differently appeared first on Horizon Church- Where heaven and earth connect in Allentown PA.

Everyone’s been asking me for book recommendations for 2021, so here goes!(I’m not going to link them here or else this email might go to spam, just search them up on Amazon)1) The Price of Tomorrow - Jeff BoothBest book I read in 2020, hands down. Nearly prophetic in nature. Predicted everything that happened in 2020 and THEN SOME. Quick read, I read it in 3 hours and my mind has been obliterated since.2) The Future is Faster Than You Think - Peter H. DiamandisThose that understand technology will rule the rest of this century. This book was an eye opener in more ways than one. Also makes for extremely good dinner conversation material :)3) Elon Musk: Tesla, SpaceX, and the Quest for a Fantastic Future - Ashlee VanceRead this on my honeymoon. LITERALLY couldn’t put it down. My wife made fun of me as I would walk from my beach chair to the bathroom holding my kindle, never even looking up.If you’ve been wondering why Tesla went up 700% in 2020, this is the book for you. (oh, and if you aren’t inspired by Elon’s savage work ethic by the end, I’m not sure you read the book)4) Zero to One - Peter ThielI’ve read this 10 times front to back. One of the most insightful and thought provoking business books ever written. Written by someone who has founded MULTIPLE Billion Dollar Companies. Enough said. 5) This Book Will Save You Time - Misir Mahmudov90 minute book. I can’t tell you how many times I’ve thought of it since reading it. Re-defines how you think about your most precious resource, time. 6) Hell Yeah or No - Derek Sivers Epic. Unlike anything else. Thought provoking. Memorable.I’m serious. Derek Sivers is some sort of book Savant. Recommend ANYTHING by him. This dude seriously thinks DIFFERENTLY.I’ve told his “Give 50% effort and get the same result” story 100 times by now. 7) Anything You Want - Derek SiversDid I mention this guy is incredible? Just read it. It’s one of the most practical and HELPFUL books ever written. Quick read too. 8) Essentialism - Greg McKeownRemember how I keep telling you guys that only 1% of your decisions matter? This book basically says that, but much smarter than I ever could. Read it. Soak in it. Can you bathe in a book? Idk, but you should try. 9) Bitcoin: Hard Money You Can't F*ck With: Why bitcoin will be the next global reserve currency - Jason A. WilliamsYes, that’s the title. Was shocked by how READABLE yet RIVETING the arguments in here are. Somehow Jason uses his unique “swagger” to convey complex economic topics and tie a bow on it in a way that ANYONE can understand and that will actually stick with you long after you’ve put it down. 10) Unscripted: MJ DeMarcoCan’t round out the top 10 without this one. Teaches you how to ditch the hamster wheel that society has you on, forever. Should be required reading for every human in the World. But I guess if that was the case, the “system” wouldn’t be around for much longer….————Honorable mentions because I love you guys. Some classics in here. Most are so epic the author doesn’t even need to be named, just search in Amazon. It’s the one with 20 million 5 star reviews haha.11) Think and Grow Rich12) The Magic of Thinking Big13) How to win friends and influence people. 14) The Obstacle is the Way15) Built to Sell16) Atomic Habits 17) The Millionaire Fast Lane - MJ DeMarco18) Purple Cow - Seth Godin If you enjoyed this, let me know in the comments, and forward this to anyone who likes to read.(so, maybe everyone in your contacts…)Thank you to all the authors who wrote these masterpieces. You’ve literally changed my life. Kalep.s. My wife wanted to mention that her top 2 are 1) VERITY by COLLEEN HOOVER and “if you like love stories more”2) HOPELESS by COLLEEN HOOVERApparently anything by Colleen Hoover is amazing. ^ Grab your 30 day free trial of “The Kale Letter”. Cancel anytime. Only 10 trials left. ^ Get on the email list at thekaleletter.substack.com

Are you struggling with diversity and inclusion in your business or life? Are you wondering what it means to be an ally? Are you looking for strategies to help you be a more inclusive person and leader? Our special guest Julie Kratz answers these and other questions about diversity, inclusion and allyship. Julie Kratz is a highly-acclaimed TEDx speaker, a certified unconscious bias trainer, and inclusive leadership trainer who led teams and produced results in corporate America. After experiencing many career “pivot points” of her own, she started her own speaking business focused on helping leaders be more inclusive. Promoting diversity and inclusion in the workplace, Julie is a frequent keynote speaker, podcast host, and executive coach. Julie's books include Pivot Point: How to Build a Winning Career Game Plan, ONE: How Male Allies Support Women for Gender Equality and Lead Like an Ally: A Journey Through Corporate America with Strategies to Facilitate Inclusion. Show Notes Episode highlights… The importance of those in power speaking up to create more diversity and inclusion Why collaboration and allyship are essential for change Diversity requires a different approach to attraction, recruiting and hiring – if you look for people where you always have, you'll get people like you've always go Avoiding being the rescuer of people of difference Differently navigating the “privilege” conversation and understanding Allyship starts at home and in your personal life – you can't just do it at work Understanding affinity bias as an unconscious bias that limits the diversity and inclusiveness in our lives The pros and cons of diversity targets (but make sure to measure it even without goals) Overcoming the reality that our communities are designed to keep people separate Balancing hiring quotas against a diverse applicant pool Pursuing the goal of having a critical mass of people of difference so that they don't feel isolated and unsafe Walking the gender tightrope as a women in the business world Using the flip it to test it when it comes to our biases The ways that our language and differing expectations of men versus women support gender bias Using inclusive language signals to let others know that you're safe to be open with Getting clear on how you want other people to feel being around you and under your leadership What will be your diversity and inclusion intention for 2021? Resources: Julie Kratz Twitter Instagram Next Pivot Point Website Next Pivot Point Podcast Books by Julie Kratz Pivot Point: How to Build a Winning Career Game Plan ONE: How Male Allies Support Women for Gender Equality Lead Like an Ally: A Journey Through Corporate America with Strategies to Facilitate Inclusion

Fried fans, It’s the end of a hard year. Differently hard for different people, but hard all around. Hard because of uncertainty, hard because of constant change, hard because our brains which are accustomed to functioning on so much repetition and habit really got put through the ringer this year trying to keep up with all the change.And yet, here we are, at the end of 2020, with a vaccine on the horizon and talk that by the summer we’ll back able to function as we used to.And so we’ve started to question: Do we want to function like we used to?Burnout’s name flashed on all the stages this year as so many people were awakened to the fact that this year may have put them over the edge, but they had been burnt out for months, maybe years already.   We miss restaurants and going to stores without fear. We miss meeting our friends and gathering with our loved ones. But, we’re also grateful that 2020 gave us an excuse to hold boundaries, a reason to not meet up, an escape route from the girl’s nights that had gotten dull and the family gatherings that don’t fill you up like you feel they should. You didn’t have to go to that wedding you weren’t looking forward to and you didn’t have to participate in obligatory holiday parties and team building adventures.   So, the question comes up: do we want to function like we used to? Is there a way that we can shift our lives so that we are no longer contributing to burnout culture? Or, as a listener and former client put it, “Can you record something about how we all can help combat burnout culture?”Yes, yes I can.The fact that this question was asked was great from my perspective because it means that the burnout healing is well on it’s way - we cannot think about burnout culture on a large scale when we’re overwhelmed with burnout in our own lives, so my first reaction was to be happy that the question was even asked.   Then, I started to think about the answer. And here’s where you get to see into how my mind works.The first answer that came up is: don’t let another day go by without getting help for your own burnout. You are automatically contributing to burnout culture if you’re burnt out and not doing anything about it. That isn’t to make you feel bad, it’s literally not possible for you to focus on burnout culture if you’re burnt out. We’re talking facts here people - the first care is SELF CARE. If you’ve been around FRIED for awhile, you know that you can reach out to me for coaching, and you know that you can reach out to one of the many guests that have been on to share their stories who now do this work. Physicians can talk to Errin Weisman or Dr. Kara Pepper. Business owners can chat with Leah Steele, Tavona Denise, Sarah Dawn, Erin Elizabeth Wells or Kim Porter. The highly anxious and sensitive can contact Stacey Mitchell, Dr Valerie Rein or Cyrina Talbott.   And that’s not even close to a full list. The resources are there. Choose a method. Contact someone. Get the ball rolling.   The second answer that was reaching up from my guts was: Keep your boundaries clear, kind, and concise. Boundaries are so damn important and when you keep your own, you’re also helping the people around you keep theirs. Modeling good boundaries is a MAJOR key in ending burnout culture. When we’re on a rhythm of allowing our boundaries to be crossed, we end up expecting other people to do the same and then we end up resentful that we’re going the extra mile and they aren’t. We need to flip the script on this. Let other people’s boundaries inspire you to hold your own and when you’re asking someone to break their boundaries - look at the chain - did you break yours first, did the person before you break their own? Are we just continuing a never ending string of boundary breaking and resentment? Hold the line sister, someone’s got to close that gate.Everyone should be learning better boundaries, everyone. And if you find yourself unable to create boundaries without sounding like an asshole (it happens to the best of us) keep your ears peeled for the next installment of the Build Better Boundaries Course that will happen in the first quarter of 2021.   Lastly, if you want to contribute to #endingburnoutculture - have more fun. Look at your day - add fun. Look at your week - add more fun. Look at your month - where’s the fun? Add more. Life isn’t always happy and fun, and I’ll never pretend that it is - but if we don’t ADD FUN on purpose, we’re missing out on one of the best combatters of burnout there is - JOY.   To sum up, if you want to help end burnout culture: Start with your own healing. End the burnout cycle in your life. Maintain and model positive boundary behavior Add Fun   Fried Fans, we’re starting 2021 off big with a conversation with Shonte Javon Taylor, a neuroscientist on a mission to help us all understand how to use our brains to benefit us in our coaching, leadership, and daily lives.See you in 2021, be good to yourselves and have more fun. XOXOC

The Indianapolis Colts again found a way to win against the Houston Texans in Week 15, as they sweep the season meetings with a 27-20 victory. Much like their win against the Texans in Week 13, the game was decided by one score, with the Texans threatening to score as regulation neared an end. Differently, from the bad snap that decided the game in Week 13, the Colts' defensive playmaking forced the ball to the turf leading to a recovery by Bobby Okereke in the end zone. Darius Leonard showed why he's the emotional leader on this defense, DeForest Buckner proved that despite being banged up earlier in the week, that he could rack up more than just QB hits, earning 3 sacks in the winning effort. Offensively, the Colts proved that they could run the ball with very good outputs from Jonathan Taylor and Nyheim Hines, and Philip Rivers once again was efficient, and maintained ball control as the offense scored on all three of their second-half possessions. Frank Reich has the Colts moving in the right direction with the offense humming, and Matt Eberflus has been very good mixing up pressures, and coverages as the Colts continue to be one of the NFL's top defensive units as the season reaches critical mass. Divisional games are never easy, and the Colts nearly never blow the Texans out, but they're winning games that they should and at this point in the season that's all that really matters. The Colts will head into Week 15 with a largely healthy roster, and the Pittsburgh Steelers having lost their last three matchups after starting 11-0 on the season. Learn more about your ad choices. Visit megaphone.fm/adchoices

036: For 2021, DIETING is OUT, MINDFUL AND INTUITIVE EATING IS IN! Learn HOW you can LOSE Weight and Get HEALTHY WITHOUT DIETING!!!In this episode, Dr. Thomas Hemingway will share why DIETING does NOT work in the long term, and unfortunately tends to be a predictor of future weight gain, NOT weight loss.He will also share how to CHANGE this with a WHOLE, REAL, MINDFUL approach to kick off 2021 with a BANG!!! As Einstein is often quoted to say, doing the same thing over and over {possibly DIETING in this case} and expecting Different Results is INSANITY! Something has to be done Differently and this may be it for YOU! Let's ring in the New Year with a NEW Approach for Health and Wellness!!Have a listen!!Learn more about Thomas Hemingway, MD and upcoming episodes, tips, tricks and more here: www.modernmedicinemovement.comAsk to join his FREE Private Facebook health Group with weekly LIVE educational sessions entitled:Modern Medicine Movement Health and Wellness Grouphttps://www.facebook.com/groups/2543880582493990/?ref=shareAlthough Dr. Thomas Hemingway is a physician, he is NOT your physician and is NOT to replace your primary care physician/health care provider. This podcast is NOT to be construed as medical advice by Dr. Thomas Hemingway or the guests comments as they are opinion only and NOT medical advice. Please consult your physician/health care provider should you have any medical questions or before trying any new practice. References mentioned in this podcast include:References:Mann, T., Tomiyama, A. J., Westling, E., Lew, A.-M., Samuels, B., & Chatman, J. (2007). Medicare's search for effective obesity treatments: Diets are not the answer. American Psychologist, 62(3), 220–233. https://doi.org/10.1037/0003-066X.62.3.220Nutrution Research Reviews 2017 Dec;30(2):272-283. doi: 10.1017/S0954422417000154.Epub 2017 Jul 18. A structured literature review on the role of mindfulness, mindful eating and intuitive eating in changing eating behaviours: effectiveness and associated potential mechanisms.Janet M Warren 1, Nicola Smith 2, Margaret Ashwell PMID: 28718396. DOI: 10.1017/S0954422417000154

You ever find yourself thinking in the middle of the school year how you WISH you would have done something DIFFERENTLY at the beginning? Maybe you weren't as strict with cellphones...maybe you were too lenient with accepting late assignments...or maybe you let students get away with certain behaviors...and you FINALLY get to the point where you wish you would have started off differently.  In this episode, you'll learn that this is OK & that you can 100% change things up MID-YEAR by following 5 easy steps so your students take you and the change seriously.  Like this episode? Leave a rating or review to let me know!

Do you struggle with your habits? Are you clear in who you are and your personal life vision and values? Do you want to build habits that will empower your life and your leadership? Our special guest Tamsin Astor is here to answer these and many other questions about the power of habits to transform your life experience and impact. Tamsin Astor, PhD is the founder and Chief Habit Scientist of Yoga Brained Coaching. She is known for giving her clients the tools to shift their mindset, organize their vision, and improve their habits to create an efficient, productive business. In addition to her coaching and consulting practice, Tamsin is an avid traveler and foodie taking her three kids to Brazil, France, England, Amsterdam, Japan, Costa Rica and beyond because she believes travel helps breed tolerance and cultivates gratitude and reflection as you observe how other cultures operate and make choices. Tamsin Astor holds a PhD in neuroscience and psychology and a post-doctorate in education. She also has certifications in yoga (RYT500, Yoga Ed.), mindset & Ayurveda (Living Ayurveda, Yoga Health Coach). She is an executive coach and author of the book Force of Habit: Unleash Your Power by Developing Great Habits. Listen in as Tamsin shares her wisdom and experience on healthy living and empowering your life through habits. The Impact Leadership Podcast is brought to you by Cardivera, the leadership development eco-system that helps you grow your people, grow your business and grow your life. Show Notes Episode highlights… The importance of rituals and habits in creating your day and life The role of a chief habit scientist The essentials of Ayurveda and daily choices based upon it Key elements and impacts of sleep The importance of vulnerability in leadership Failure as a vital part of a success path The importance of being clear on your personal vision and values Empowerment through disruption The role of your three selves in your life journey What's the big juicy vision you have for your life? Understanding the psycho cybernetic loop Words have power – using words to empower yourself Differently understanding habits and their power to change your experiences and outcomes Three parts of habits: 1. Cue (triggers the habit); 2. Behavior (action); 3. Reward Understanding habits versus willpower Five key cues for habits Tools for creating healthy habits The process of creating new habits (and how long it takes to create them) The habit of busyness Three different kinds of isolation Change is often driven by enough pain Resources: Tamsin Astor Tamsin Astor Website Call to Clarity 2021 Program (contact Tamsin: tamsin@tamsinastor.com) Force of Habit: Unleash Your Power by Developing Great Habits book by Tamsin Astor The Buddha and the Badass: The Secret Spiritual Art of Succeeding at Workby Vishen Lakhiani The Impact Leadership Podcast Cardivera

Homeschooling Your Differently Wired Child "Adapt and let go of the stuff that doesn't bring you joy and bring your kids a love of learning. Switch it to make it fun and make learning the goal, not the product the goal" Divergent thinker? Twice Exceptional? Gifted? Dyslexic? Differently wired kids? Are you homeschooling your differently wired child? Feeling overwhelmed, beaten down and just not sure what to do? This episode is filled with guidance and inspiration from a mom that has been raising and homeschooling her own four uniquely wired children. Collen Kessler~Raising Lifelong Learners Colleen Kessler is an explorer, tinkerer, writer, educator, creator, and a passionate advocate for the needs of gifted and twice-exceptional children.  The author of more than a dozen books for parents, teachers, and children, Colleen is an award-winning educator, educational coach and consultant, with a B.S. in elementary education and a M.Ed. in gifted studies. She is the founder of the popular podcast and website, Raising Lifelong Learners and has launched a vibrant new community for quirky families called The Learner's Lab, full of creative lessons, problem solving activities, critical and divergent thinking games, and the social-emotional support differently-wired children and teens need most. Her newest book, Raising Resilient Sons: A Boy Mom's Guide to Building a Strong, Confident, and Emotionally Intelligent Family will be released this December by Ulysses Press. What you will find in this episode From the classroom to home- Why homeschooling her differently wired kids was not originally in Colleen's plan The difference between teaching in a classroom and homeschooling How their family's homeschool has evolved over the years The pervasive myth of being gifted What is the difference between a high achiever and a gifted person? What to spend your homeschool budget on The unique tools that Colleen uses to support the flourisher writer in her daughter Helping your differently wired child thrive Cherishing the intrinsic desire to learn, resiliency and emotional intelligence Colleen offers so many golden nuggets of wisdom in this episode; from building resiliency, raising our kids to be who they are and not who we want them to be, to what a typical day looks like in their household. Let me know if you have any lingering questions that you would like answered after this interview. Resources The Learner's Lab | A Raising Lifelong Learner's Community https://raisinglifelonglearners.com/the-learners-lab/ Colleen's new book- Raising Resilient Sons: A Boy Mom's Guide to Building a Strong, Confident, and Emotionally Intelligent Family Masterclass Amazon Echo Disclosure: When I recommend a product that I believe have will add value, it may contain an affiliate link, and when you click the link and decide to make a purchase through that link, I may receive a commission at no extra cost to you. Thank you for your support. Other ways to help support the podcast? Become a patron~ https://www.patreon.com/honeyimhomeschoolingthekids Other Episodes you may enjoy: Listen to a Rad Educator trying to make a difference within the system~ http://imhomeschooling.com/kate-weber-rad-educator/ Akilah S. Richards of Fare of The Free Child Podcast talks about their journey into unschooling their gifted daughters, social justice and self liberation work. http://imhomeschooling.com/educational-freedom-akilah-richards/ See omnystudio.com/listener for privacy information.

In this episode of Ask Christina 1st, Christina focuses on being the good hearted business owner and how it affects your customer service. Sometimes in being a good hearted business owner, pricing your product properly to include time spent on customer service may be overlooked. Determining if you’re a high or low priced product should be the first step. This will help you figure out how much customer service is necessary for each product you offer. Christina shares an example about a time where she was on a phone call with a client at 8:30 at night while her family just arrived at their hotel room while traveling. Christina’s husband asked her why, and she replied that it's because that particular client pays for a higher priced product which gains them more access to her customer service. Differently priced products provide different levels of customer service. In this episode you will learn: 1. How to determine where you should price your product? 2. The level of customer service that should be included in each of those products. 3. How much does it cost you to service this product? A product is also a service. If you can spend the time determining all the points made above, you will have a better understanding of where your customer service should go. It doesn't mean that a lower priced product deserves less customer service, however it does play a role in how much of your time and money you are spending.

Episode summary introduction: While Ajan was in High School in India, he was looking at Colleges in the US where he could pursue Engineering and Drama. One such school was the University of California Irvine. Ajan Subramanian is a graduate of the University of California Irvine with a Bachelor's degree in Computer Engineering. In particular, we discuss the following with him: Why UC Irvine? Nurturing Interest in Research Advice for Aspiring students Topics discussed in this episode: Introduction to Ajan Subramanian [] Hi Fives - Podcast Highlights [] Amazing Experience at UCI [] Why UC Irvine? [] Moving from India to UC Irvine [] Diverse Peers & Classmates [] About Profs and Teaching [] Dorm Life and Food [] Campus Activities [] Summers of Research [] Pursuing PhD at UC Irvine [] Things I would do Differently... [] Advice to Aspiring Students [] Bonding over Projects [] Our Guest: Ajan Subramanian is a graduate of University of California Irvine (UCI) with a Bachelor's degree in Computer Engineering. Ajan is currently in the PhD program at UCI. Memorable Quote: “I really bonded over those stressful times”, says Ajan about working on difficult projects with classmates. Episode Transcript: Please visit Episode's Transcript. Calls-to-action: To Ask the Guest a question, or to comment on this episode, email podcast@almamatters.io. Subscribe or Follow our podcasts at any of these locations:, Apple Podcasts, Google Podcasts, Spotify, RadioPublic, Breaker, Anchor. To Make a List of Colleges to Explore Visit almamatters.io and signup. For Transcripts of all our podcasts, visit almamatters.io/podcasts.

The suffering involved in weight loss. Let's talk about that real quick... Losing weight is H A R D. But if you FIGHT the hard things...you will win. And it's not a worldly win. It's so much bigger and better. Being a Seeker and being awake to the reality of life, even in weight loss, is beautiful. And while SUFFERING is not fun, it will serve to bless you tremendously. In this episode I will share with you HOW to see your weight loss in the bigger picture. And in that, how to embrace suffering DIFFERENTLY! Girl, God is so good! His word SPEAKS to us...even in weight loss! If you'd like to listen to this via YouTube, here's a link to my Youtube Channel where my podcasts are also published: https://youtu.be/BkjgvryDdRg I share A LOT of content on my Youtube channel that I don't share here on the podcast. I hope you'll join me there too! https://www.youtube.com/user/KapalaFamily is the direct link to my channel. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Welcome back to another episode! Today’s podcast is kind of like a 2-for-1 which is a WIN-WIN in my book! The first 30 minutes is an intuitive free-flow message on the false sense of safety that CONTROL can give us, the power of deeper intentional surrender, navigating whether you’re creating/launching from ego vs your intuition, the intense pressure you can feel building in certain seasons of life that makes you want to “FIGURE IT OUT,” and unhooking from comparison to honor your energy & your capacity above all else. Then in a juicy conversation with my friend @autumnbensette, we riff on: How “Salt, Sage, & Wild Roses” came to be; Why we believe that this will be a game-changer for those who feel called to this space; The wild, divine timing of it all; Our values & vision for this space; What “Salt, Sage, & Wild Roses” MEANS; Why we call our community “The Watering Well;” WHY we decided on OILS & to partner with Young Living for this project; Our past network marketing trauma; How/why we plan to do this DIFFERENTLY in a way that feels really fcking good for everyone; How to join the community and what it’ll look like inside… When decided whether or not you want to join us inside the SALT, SAGE, & WILD ROSES watering well or you just want to hang with us here or on the pod, whether you want to incorporate oils into your life or whether you want to join without them… we encourage you to FEEL INTO this decision. Feel into the energy of our vision, the details of this space, and the frequency of the women we’re calling in. It won’t be a logical decision whether or not this is for you - we believe in the power of the resonance of the ENERGY & the way your body feels when you tune into this… trust THAT. ps. Message me on Instagram or shoot me an email and I’ll will get back to you ASAP to answer your Q’s and/or to discuss ways you can get started that feels really good for you! CONNECT WITH ME DEEPER OFF THE POD: Instagram: @oliviaseline Email: hello@oliviaseline.com CURRENT WAYS TO WORK WITH ME: IN THE ROOTS (Month-To-Month Mastermind): www.oliviaseline.com/thecircle SALT, SAGE, & WILD ROSES (Virtual Community & Essential Oils): www.oliviaseline.com/saltsageandwildroses

Losing weight is H A R D. But if you FIGHT the hard things...you will win. And it's not a worldly win. It's so much bigger and better. Being a Seeker and being awake to the reality of life, even in weight loss, is beautiful. And while SUFFERING is not fun, it will serve to bless you tremendously. In this episode I will share with you HOW to see your weight loss in the bigger picture. And in that, how to embrace suffering DIFFERENTLY! Girl, God is so good! His word SPEAKS to us...even in weight loss! If you'd like to listen to this via YouTube, here's a link to my Youtube Channel where my podcasts are also published: https://youtu.be/BkjgvryDdRg I share A LOT of content on my Youtube channel that I don't share here on the podcast. I hope you'll join me there too! https://www.youtube.com/user/KapalaFamily is the direct link to my channel.

Are you thinking of IMPROVING your ENGLISH? Would you be open to doing it a bit DIFFERENTLY? How does learning English with board games sound? Curious? In this episode I'm gonna give you a glimpse what it could be. I myself am in the waiting line to join the course. After I have participated I will give a indepth review. Learn more about this unique ENGLISH through BOARD GAMES approach, and listen to my fluent podcast. English through Board Games" course: https://youtu.be/iBD3VTHLo3I Teacher Zdenek's facebook channel:  https://www.youtube.com/channel/UCjnJ9zou1d8ADDDOn0VgAUQ   Join Zdenek's Facebook group called "Leaning English with board games": https://www.facebook.com/groups/468428644026753/?ref=group_header   Why is "English through Board Games" a great method to learn English? https://youtu.be/zewXwB3p70Y  myfluentpodcast@gmail.com  

Episode Twenty-Three In this one I review an article that lists the 10 Things Successful People do Differently by Casey I. To support this podcast, sign up for as low as 0.99/month. or you can support with any amount via CashApp $trutalksposcast --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/trutalkspodcast/support

Women - we NEED to think about working out DIFFERENTLY. Our biology requires us to shift the way that we exercise throughout our hormonal cycle. In this episode, I share why this is VITAL and how I work out in line with my cycle. Enjoy! BTW I have an online course about CLAIMING YOUR CONFIDENCE.Check it out here: www.claimingfeminine.com/online-course /// Claiming Feminine is a podcast dedicated to women exploring their power, passion & purpose in the world through honoring your masculine side, whilst harnessing your feminine. This isn’t a regular ‘feminine energy’ podcast. This is for the grounded woman, looking to connect more to her feminine side, whilst being in the real-world & maintaining her roles as a boss-lady, playful & passionate partner, & most importantly, a unique individual woman.I’ll be having juicy chats to you about all things LIFE, especially how us women who DO IT ALL, can maintain a sense of balance, and find lightness & play even as we navigate the spiritual world of ‘inner-work.’I interview inspiring women who have been through their own challenges & come out the other side to create incredible things in the world. This is for any woman who has ever struggled with over-controlling, over-thinking, and over-giving to the point of feeling dull, exhausted, & completely confused at why she’s -‘off-track’Let’s explore the delicious ways we can tap back into our feminine essence to get back to our creative, inspired & vibrant side.My mission is this: To spark insight & remembrance of your own power, where you feel more confident to speak up for yourself, step up to your dreams, set boundaries from your heart, let go of what you don’t need, flow & surrender to life, & feel buzzing with vibrant & sparkly energy from the inside out. Because that is what happens when you CLAIM YOUR FEMININE. So, let us begin. /// If you vibe with this podcast, please share, rate & review so more women like you can receive these messages!  Find me on:IG: @shae_claimingfemininehttps://www.instagram.com/shae_claimingfeminine/YouTube: Claiming Femininehttps://www.youtube.com/channel/UC0A7EWVNURmb5Nsg0Tu3sPwFB: Claiming Feminine with Shaehttps://www.facebook.com/claimingfeminine/WEBSITE:https://www.claimingfeminine.com/ 

2020 Leadership Clinic Dr. Mark McLaughlin. Time Stamps Below: 1:15 Blind Spots, What is your Greatest Gift? 2:55 Rank your coachability 7:25 Developing the instruments to your goals. 12:00 Adjust to situations. Expectations vs reality 16:00 Dealing with Dilemmas 18:00 Working with Distractions 20:00 Be in the present moment 21:50 Leaders are Readers 22:30 Feel and Know your Purpose 31:00 What Could I have done Differently 34:00 Conquering Your Fears 37:00 Gratitude 40:00 You can't be great on your own. 41:00 Finding the Blind Spots Dr. Mark McLaughlin EIWA champ William and Mary International recognized 20 year neurosurgeon Princeton WC, 18 years Co-founded Trenton youth wrestling, dedicated to offering wrestling in Trenton 3-8th Dr. Mark McLaughlin is an Internationally recognized Neurosurgeon and the founder of Princeton Brain and Spine Care. He is also and expert, speaker, and author in the field of performance enhancement. Dr. McLaughlin was an EIWA Champion for William and Mary and has supported the wrestling community by his involvement with the Princeton Wrestling Club for 18 years and being the Co-founder of Trenton Youth Wrestling Club. Dr. McLaughlin Website: https://www.markmclaughlinmd.com Dr. McLaughlin Book: Cognitive Dominance: A Brain Surgeon's Quest to Out-Think Fear https://www.amazon.com/dp/193689162X

Y’all! I hope today’s episode makes you laugh out LOUD. In this episode I share the crazy story of a possum running into my childhood home and the way we all handled it DIFFERENTLY. This story is hilarious, but surfaced in me some important life factors that I needed to be reminded of and I hope leave you encouraged to face big fears in your life. This story will ask you to evaluate fear running into your life and hopefully push you to get rid of it! Grab a chair and a cup of coffee and hear this story of a Possum in the Plunkett House.

Demystifying self care, discussing habitualizing self care and letting our community know that self care can also be affordable and RADICAL. Our mental health, happiness and pleasure are vital to our overall health. Support your favorite lesbian on Patreon http://patreon.com/blkradqwr * * * Black Radical Queer Podcast Hosted by: Jhavia Nicole Produced & Edited by: Sharmane Fury & Jhavia Nicole Music by: The Brothers Records * * * Connect with us on Twitter, Instagram, & Facebook @BlkRadQwr Get you BLK RAD QWR T-shirts at Teespring.com/BlkRadQwr Ask a question, leave a promo, or just say hi at 937-601-8647! * * * This is a ManeHustle Media Podcast. ManeHustle Media, turn your side hustle into your ManeHustle.

Read the complete transcript on the Sales Game Changers Podcast website. PATTI’S TIP TO EMERGING SALES LEADERS: “Dive deep into successes and your losses from the past year. Think deeply about what got you the wins but also take a look at the losses and start thinking about what could you do with those existing opportunities that you did not get DIFFERENTLY. Maybe you need to move yourself up the totem pole, or you need to have a better value proposition BUT don’t say your business is lost because people are going to be looking for more help right now. You have an opportunity to take a deep look across your base to see how you can provide value to those you didn’t get as customers in the past.”

We always want to make sure that Differently wired children are supported in the best and most effective ways so it’s important to evaluate their current support package at least every few months. This episode covers the 3 steps you need to know.  Take care, Holly Blanc Moses, The Mom/Psychologist Who Gets It LEARN MORE ABOUT HOLLY Get the FREE Social Success Guide

Welcome to 2 Shots Of Sauce, or well in this case welcome to the debut of of Extra Sauce! Differently to their regular podcast, Extra Sauce is only half the time where they focus on only one matter at hand. In this pod the boys discuss the 2022 Ice Hockey Olympics and predict their roster and lines predictions for team america.

In this solo episode, your favorite lesbian talks about the "A" word -- ANXIETY. http://patreon.com/blkradqwr * * * Black Radical Queer Podcast Hosted by: Jhavia Nicole Produced & Edited by: Sharmane Fury & Jhavia Nicole Music by: The Brothers Records * * * Connect with us on Twitter, Instagram, & Facebook @BlkRadQwr Get you BLK RAD QWR T-shirts at Teespring.com/BlkRadQwr Ask a question, leave a promo, or just say hi at 937-601-8647! * * * This is a ManeHustle Media Podcast. ManeHustle Media, turn your side hustle into your ManeHustle.

Do Millionaires View $100 Differently? Find Out In This Episode. What’s The Fastest Path To Become A Millionaire? It All Starts With A High-Income Skill.

Zach has the honor of sitting down to chat with God-is Rivera, Twitter's first ever global director of culture and community, about recognizing power in digital communities. She talks about how her passion for journalism and storytelling led her to her role at Twitter and shares the ways she sees people creating a sense of community on the platform today. She also comments on the trends she sees happening in digital community building over the next year or so. Check the links in the show notes to connect with God-is!Connect with God-is on Twitter. She's also on LinkedIn and Instagram.Find out how the CDC suggests you wash your hands by clicking here.Help food banks respond to COVID-19. Learn more at FeedingAmerica.org.Visit our website.TRANSCRIPTZach: What's up, y'all? It's Zach with Living Corporate, and okay, so look. We know Ms. Rona is out here. Not to minimize or, you know, de-emphasize the stark reality and grievous nature of this global pandemic, but we want to make sure that we're keeping our spirits and attitudes high, and so we know that it's wild out here. We know that folks whole lives are changing. We're adjusting to different types of normal, re-identifying what normal means, and, you know, you can rest assured that in the midst of all of this stuff going on that Living Corporate is gonna be here, you know what I mean? So, you know, it's interesting. I've had people, you know, send me messages and be like, you know, "This diversity and inclusion stuff, like, you shouldn't expect that your podcast, this platform, y'all's blog, the learning platform that y'all are trying to build and whatever, for that to really take precedent when we're in the middle of a pandemic," and what I've constantly had to remind people is that, look, folks on the margins will always be on the margins. Folks were on the margin before this pandemic, and they're on the margins now, and so, like, Living Corporate and the work that we're doing and the work that all equity, community, culture, belonging professionals are doing is all the more important now. And so it's with that that I'm really excited about the guest that we have today, you know? I'm not even going to read this long ol' bio. I'ma just get into it. We have God-is Rivera. God-is, welcome to the show.God-is: Hey, guys. What's up? Thanks for having me.Zach: What's up? How are you and your loved ones doing during this time?God-is: You know, we are so blessed. I am in New York, in New York City, and my immediate family, my husband, my daughter, and my mom and aunt, who kind of--we all live in Westchester County--we're okay. Everyone's been healthy. I've got grandparents between Atlanta and South Carolina and, you know, thank God they have been adhering to staying at home. I had to do a little nudging in the beginning, but, you know, them old folks is trying to get to the buffet. [laughs]Zach: We gotta have a conversation about that, right? [laughs] And it's interesting because I've talked to other black folks, right, who have these parents who have lived through all types of stuff, so they're not really concerned about some invisible illness, right? You know what I mean? They'll just take some castor oil and they'll be fine, you know?God-is: Some tussin. [both laugh] For sure.Zach: They've seen much worse. But you're right though, it's a blessing to have family members who will listen. I know my dad--you know, my dad, he and I are very similar, so I told him--and my dad is 55--so I was like, "Hey, Dad. You know, y'all staying inside, right?" He's "Oh, son. No, no, no. You ain't gotta worry about me. I'm right at the house." I said, "Okay, good." [laughs]God-is: [laughs] That's so crazy. My mom's the same exact age as your dad, and, like, she was good. She was like, "Oh, I've been in the house." Like, my mom works remote anyway, you know, normally, and so it was the grandparents I was kind of like, "Come on, now, y'all," but they got it early and they're okay.Zach: Yeah, it's definitely the grandparents. Okay, so now look, I have a lot of questions for you, but first I gotta get into your name. Can we talk about God-is?God-is: [laughs] Yes, I can. You know, it's really kind of a simple story. I know it's a different name, but the story is kind of simple. So my mom, she was a teenage mom, you know, just trying to figure it out, from the Bronx, New York. Shout-out BX. Zach: What's up? Yerp.God-is: Yeah. Yeah, yeah, yeah. Yerp. [both laugh] And, you know, she was trying to figure it out at the time, and she had this dream when she was about 7 months pregnant she told me, and it was just her great-grandmother who was speaking to her and kind of was like, "You have to name this child God-is," and so--actually in the dream I think she said it was "God-is-love," and she was like, "I don't know. This is so different." You know, my mom's name is Melissa, so. And she just felt like it was such a strong feeling that she just--she was like, "I have to follow this," so she went ahead and did it, and it's so interesting that, you know, having this name for over 30 years, I could never imagine my name being anything else. I never was ridiculed for it. You know, I've had a lot of conversations and great conversation starters, but it is--I've always felt so comfortable in it, and I think for me it really reminds me every day to just continue to step into my power and the amazing kind of gift that I was given just through my namesake. So it's not kind of a crazy story, but, you know, an interesting one I guess.Zach: Nah, nah. It's not crazy at all, but it is very interesting 'cause I saw it and, you know, it's also really--so I'm from the South, right, so, like, my family is, like, very churched. So I was talking to my mom about--[both laugh]--I was talking to my mom about this interview that I was going to be doing. I said, "Look, I finally got this, like, global leader. She has this incredible, like, huge profile, and I'm just really excited to interview her," and she was like, "What's her name?" I said, "Her name is God-is." She said, "God--Goddess?" I said, "No, no, not Goddess. No, God-is," and she said, "God-is?" And so I'm like, "Momma, just hold on." And so it's funny, 'cause I was like, "I gotta make sure I ask. For the culture. I need to know." Okay, so let's talk about your journey getting to Twitter. Like, how did your passion for journalism and storytelling lead you here?God-is: Hm. Okay. So that's a great question. It's really interesting to me when I think about, you know, being at Twitter now. My whole career was shaped by social media, and, you know, when I was trying to figure out, you know, Young God-is back in, you know, high school or, you know, trying to figure out what I wanted to do with my life, this didn't exist, you know? I think MySpace, it kind of sort of started when I got to school, and it was just one of those things that I knew that I wanted to be a journalist. I love writing, I love editorial writing, but what I wanted to do more than just, you know, kind of general journalism is I knew I wanted to work in black media. I wanted to work as a writer or an editor. I wanted to make sure that I was elevating stories and spreading awareness for the people that I felt, you know, had been silenced, which was my community, the black community, and then others. So I think just through that kind of passion I went into journalism, and I also am part of those millennials who's like, "Shout-out to the second economic recession we're coming up on!" [laughs] Because it was like, "Yo, I thought we had one in a lifetime, but oh, we doing two? Oh, okay." So, you know, getting out of school for me was right around that time, and it was just like, "Yo, I'm just trying to make my mom proud and not be unemployed," and I kind of found my way into marketing. Even though I wanted to do journalism and I continued to moonlight and really try to make that happen, I started to really become into marketing, and it was just like, "Let me just get a job." But in doing that I think, you know, I realized that marketing also tells those stories, and there's a chance to represent people and really elevate people who aren't always seen, and that's kind of what led me on that journey. And I will also say, you know, mid-2000s, 2006, 2007, when I started my career, it was always like--when it comes to social media it was like, "Who's the 23-year-old in the office?" Like, "I don't know about that Facebook," you know what I mean? "I don't know about that Twitter. I don't know about that, you know? Just tell her to do it," and that kind of attitude that of course over time become much more--brands and companies began to take it much more seriously, but that was kind of how I got my start, you know? I was a writer who could craft posts or ideas for these platforms, and I also knew how to actually post them, not like many other people in the office who were a little older than me. So that was kind of how I started my journey. So it was a little bit of serendipity, but also still me chasing this kind of passion to tell the story and represent for people who were not always able to do that.Zach: You know, and I really want to understand, like, you know, your experience in social strategy, because you're right. Like, there was a time when it was like, you know, we'd look at Facebook or we'd look at Twitter and we'd--like, we'd scoff at that. Like, I remember I had an internship where I created essentially, like, a social media--like, an ambassador program for this recruitment company, and everyone had a social media profile, and you were supposed to essentially, like, build your brand on social media, which would then drive, you know, business to the startup or whatever, right? But you're essentially building presence on Twitter. And this was, like, in 2010--God-is: Hm, those early days. [laughs]Zach: Yeah, so people were like, "What is this?" They were like, "Oh, this is cute, but this doesn't mean anything," and so I'm curious as to, like, what did it look like to take your experience in the social strategy work and, like, help it inform what you do for Twitter today? Like, can we talk a little bit about that?God-is: Yes. You know, I'm so grateful to the years that I spent really learning content strategy, learning social strategy, and I think it goes back to kind of that point about knowing that I wanted to kind of help elevate stories, and so what happened was that I really started to understand that there was a lot of power--you know how you think about in the court system it's like the prosecutor has all the power, right? In advertising creators have a lot of that power, but the story is sold and the plan comes from strategy, and I really took a liking to that. I realized that, you know, for me, what thrills me about strategy was that I have a chance to really kind of help build that story. I have a chance to figure out "Who is the people that we want to see that story? Where does it show up? How does it show up, and who is in that?" So I think for me, like, I really started to understand that there was a power in that, and then at the same time other brands realized that there is a return in this medium that was kind of a throwaway, right? There is something coming from when we post and then people around the world are talking about this instantly. And I think it was kind of two things happening at once. You had also more access to, you know, phones and technology that could help people kind of see things in an instant and, you know, thinking about campaigns that you were gonna through display or print long ago and then posting something in 90 seconds, you have, you know, celebrities in the public answering you about your product. You know, that's something that's just invaluable. So I think that's kind of what really started to help me understand that even more, and so I really became a planner, and I got to do it for, you know, both large and small brands, but what I think really kind of intrigued me the most is that what I realized about strategy is that there's always a target, right? Who do you want to see this message? Who do we want to respond to this? And also who is in this message? How does it look? How does it show up? What experience is it detailing? And I think that that, as I worked more in advertising, that was very homogeneous, you know? It was kind of the same target, the same people, over and over again, and so even me working in those positions, my own experience was left out, so I started to be really, really interested in, you know, "How are we gonna stop making this mistake? How can we stop ignoring communities that are actually shifting the culture but we're not even including them in who we're speaking to, nor their experience in what we're putting out into the world?" So I knew that through strategic direction that I could try and maybe shed a light on that, and that's really kind of where I focused. So just in thinking through audiences that matter, audiences that have been left out, as a true strategist I need that full story. I can't actually do that job well only looking at one small piece of an audience or a compelling story, and so I use kind of just that literal sense, taking the emotion out, because I'm a black woman who wanted to see that experience and I wanted to see other people's experiences as well, but you can't deny that you need a holistic kind of view to do your job well if you're speaking to the world and you're saying that's what you're doing. So that kind of interest in better understanding communities and what matters to them and how they want to be seen is kind of how I started along this path of informing the work that I do today, which is really working to connect with marginalized communities and make sure that they're amplified.Zach: So, you know, that leads me really well into the next question. So, like, I want to talk a bit about position and power, right? You sit in a global role in one of the biggest brands on the planet. God-is: Ooh, you're making me sound cool. I like it.Zach: I mean, your name is God-is. So how do you manage the responsibility that you have as a leader? Because I would imagine you have internal pressures to, like--like you said, there are things that you want to see realized and there are things that you want to achieve. There's a legacy and part of a longer term roadway that you're riding on, but then there's also external pressures I would imagine because of the intersectionality of your own identity, right? Like, you think about who you represent and what people maybe project onto you. And it's like, what does it look like to manage both sets of pressures while being one of the few in these spaces?God-is: Wow. I really appreciate that question. It often doesn't come in that way [laughs] that acknowledges some of those internal and external pressures, but I think what I love the most about that question is that--I just appreciate you using the word power. I think power is extremely important. I think that, you know, as they continue on in their career that, you know, positions can sometimes be a dime a dozen. They can come along and come and go, but they don't always include power, and I think that power affords this kind of real chance to create something new, to affect change and really challenge systems that aren't working and to actually be truly heard while you do it. So I very much am appreciative, but also just very thoughtful about how I utilize the power that I'm grateful that I've been able to have at Twitter. I really feel like a leader that is heard who's able to challenge and create in a way that is something that's supported, which I know is not always the case specifically for some of us that are kind of, like you said, one of the onlys. I'm not at Twitter, but, you know, in this industry, absolutely. So I think that that's important, and I think about the word pressure too. I don't know that I--it can get overwhelming, but I don't know that I would call it pressure as much as I would call it maybe an expectation or a commitment. So I think sometimes I get overwhelmed because just I--there's so much I want to do and get done, you know, for the communities I serve, but the way that I kind of balance myself and stay that way is that I just have to know that every single day I am working towards what I promised, right? Every day, and that my mission, my overall mission, my integrity, it stays intact every step of the way and that I know I'm not letting up any time soon, and I try and live that externally and internally so that I can say, "Look, I am continuing on this road. I know that it's important to me. There has been nothing that has, you know, taken me off course," whether it be your own ego or just kind of getting lazy. I know that I must continue on this mission, and so that's kind of the responsibility that I feel being in these spaces, that I have to continue to do this work to make things better and that I have to hold the door open for other people to do this work with me as well.Zach: You know, and let's talk about the work, right? So you're Twitter's first ever global director of culture and community. Now, let me just tell you, when I heard the title I said, "Ayo." [laughs]God-is: [laughs] I was trying to do big things. I'm trying to do big things.Zach: I said, "Yo, wait a second!" I was like... I mean, I don't know. It just--that sounds like a big title with a big, big, big bag. I was like, "Man." I mean, I was praising Him for you. I was over here [blessings come in sfx]. I was like--[both laughing]God-is: I love it, I love it. I appreciate you. Thank you.Zach: No, no, let's talk about what this means and what your responsibility is and what your team's responsibility is.God-is: Yeah, you know, and I think--you know, I would have to say, like I said before, giving some credit to Twitter, well, the credit to Twitter, for noticing that this was something that was a gap for them and that they wanted to fill. I would like to just maybe talk a little bit about how I got this job at Twitter. It wasn't the traditional kind of application way, I guess I'll say, because I think that how I got the job also speaks to literally the work that I'm doing now. And so, just as we mentioned before, my work in social strategy, I had really started to try and find examples of how I could explain and display communities that were shifting culture, that were forming together across social platforms, and then how those kind of phenomenons could be completely missed, you know, at agencies or with huge brands and how these things were formulating and happening, but because there was almost this cultural blind spot, nobody even knew what was going on. And one of the communities that I was particularly fascinated by was Black Twitter. I think that to me it was just such an incredible just example of how a historically marginalized community kind of uses their own cultural and shared experience to come together through technology and then literally shift culture, shift the narrative in a way that's very democratized, which is kind of what Twitter offers with this kind of space. And so I had started just a small presentation about that in the ad world, and it kind of made its rounds. I had done it at a couple conferences, and I had also made sure that I formed a pretty decent relationship with Twitter comms. I didn't want to get no C&D. [laughs] Like, "Who this girl think she is out here [?] telling me how to--" You know, and I want to make sure that, you know, I didn't know if they had something. I didn't want to step on any toes. And we developed a very nice working relationship, and, you know, from there they had started thinking about their first kind of all hands on deck, all-employee conference, which is called OneTeam. The first one they did was in 2018. And they actually invited me to speak about Black Twitter and do my presentation at their conference, and I was like, "Wow, you want me to do it? Okay," and so when I went I said--you know, I kind of was like, "Well, normally I do this presentation for the ad world, and at the end of my presentation I say, "And these are the people you need to be hiring. These are the people you need to be partnering with. Do not miss groups like this,"" and this is just one example of so many groups, you know, that we need to be making sure that we better pay attention to, but at Twitter, you know, I said, "Well, I want to kind of challenge them a little differently," and my challenge at the end of that presentation was how was Twitter better connecting with the voices from these groups, you know? Do they have plans for a cultural department or something that focuses on these communities in this way? And lo and behold. [laughs] So after getting off stage I was just so, you know, again, just incredibly blessed to be approached by some of the leadership there--shout-out to Jack, Leslie Berland, Lara Cohen, Nola Weinstein, who really set things in motion for me to come to the company. They just felt like, "This clicks. You get it, you get us, and this is absolutely something that we need to focus on." So again, I think just that acknowledgement of the importance of understanding these communities, the fact that it birthed literally this work and this role and this practice now, my team at Twitter, is just something I'm proud of and I think the community should be proud of as well, because I'm not talking about myself in my presentation. I'm talking about these collective voices who have literally shifted history and brought joy and accountability in ways that are just incredible. So I think that's kind of part of the story I think is important to put in context. Not everyone knows that story. I think it's important. But, you know, thinking through my own challenge now--I didn't realize at the time I was challenging myself. [laughs] It was very meta if you think about it, but I came in to solve that problem and kind of figure out what that looks like, so my team specifically focuses on building kind of these real world relationships with the voices from these marginalized communities who are active and who love and are loud on Twitter. So I wanted a team, you know, who really could help to continue to recognize the incredible power of these voices. Like I talked about before, they drive conversation, and they really shape culture on Twitter. The other piece of that is that as we look at how they use the platform, how they use their service and what they speak about, we have consistent learnings and insights. So what my team does is really kind of help our partners across the business understand how these communities both embrace and experience our service, good, bad and ugly, and so by doing that what we really hope to do is build a bridge between the service of Twitter and the people that it serves, and that's something that I think was really important to me, that we started to become this sort of connective tissue, and the goal in that is to really help empower Twitter to build the best product, but the best product that reflects the richness of the people who use it. [laughs] And so, you know, we can start to evolve how we amplify the conversations that are most important to these groups. So just really making sure that these people's experience, their conversations, what's happening, how they use it, use Twitter, that it's on the map, that it's a part of how we think about building our product, that it's a part of how we think about our marketing. It's embedded in every piece and fabric across our organization. I hope that makes sense. [laughs]Zach: It does make sense. In fact, let me go ahead and just drop this real quick. [Flex bomb sfx] A quick Flex bomb. That's how I felt as you were sharing--God-is: [laughing, imitating air horns]Zach: Oh, yeah. No, we got that--no, we got that too. [air horns sfx] For sure.God-is: Ayyy.Zach: Ayyy. So--[both laugh] No, no, it makes a lot of sense, and I 100% agree with you that--first of all, like, I wish we could just take a step back, and what I love about the work that you're doing and what you're highlighting is the meta narrative of black influence, like, just in culture period, right? Like, before Twitter we was already, like, shaking the globe. Like, we've influenced art, fashion, language, dance. Everything.God-is: Yep. We been 'bout that life.Zach: About it, and so we just so happen to be on this--anything that we jump on, like, we make it better, you know what I mean? God-is: Right, right.Zach: And so when I think about, like, Black Twitter, and I think about, you know, you're absolutely right that there's something about this community that is able to hop on, like, a platform and then suddenly, like, change narratives or, like, shift attention, and Twitter is a phenomenal tool for that. I think it's--like, it's gonna go down... this is not an ad for Twitter. Like, it's just the truth. Like, and you think about--[both laugh] But, like, when you look back... like, so my daughter is 5 weeks old. God-is: Oh, congrats. Zach: Thank you very much, yeah. She is adorable, and, like, as I've just kind of come to the reality of her being here, like, I think about the things that she's gonna learn in school, and I think about, like, "She's probably going to--" Like, when they study, like, technology that influenced generations or just different seasons of life or activism or whatever the case is, like, they're going to look at--Twitter is gonna be one of the technologies that they talk about, because it is one of the first times that we've seen, like, large-scale democratization of access and data and information and conversation and just general communication, like, across--and, like, for free. Like, relatively for free, right? You have to have Wi-Fi and stuff, but there's no direct cost to get on Twitter. Like, you just jump on it. And so I want to talk a little bit about how you see people today create a sense of community on Twitter. Like, what does that look like from your perspective?God-is: Yeah, and that's what's just been so fascinating. I share that kind of sentiment with you, and sometimes it's almost just incredible to think about, when we're kind of heads down in the office working we're like, "Oh, my God." Like, you know, "This is gonna be in the history books." Like, the work that we're doing right now, just because of where we are and what we're focused on, will be in history. I used to always say--I have an 8-year-old daughter. A little older than 5 weeks. But I always think about, "I just want to be in her history book for doing something that mattered," you know? And I think that, you know, the work that we can do here, it can be that important and impactful, and it keeps me grounded and it keeps me humble and it keeps me fighting even on days that are frustrating. And so I think also the thing that I love to see is how people create community on Twitter. I love that you said that one of our tenets is always to keep the platform free so that there can be that access for people to have these kinds of conversations and this public discourse, and so we kind of see people create community on our platform--there are kind of a couple different lenses. So, you know, there's obviously some interest-based communities where, you know, NBA Twitter is definitely out here. I mean, it's a lot going on every Sunday now with this Jordan doc, and you kind of see that happen, but that's a hugely active community, and that's around a shared passion. An interest, right?Zach: The Homecoming Twitter. Remember?God-is: Yes! Yes. Beychella Twitter. [laughs] Yeah, so we see that. We even see things that people may not even realize. Like, Plant Twitter is huge. Like, people share all types of, you know, just tips and tricks and beautiful photos of plants and flowers and so forth in their homes and gardens, and then we see--you know, there's obviously some professions that come. Academic Twitter is huge. I've learned a lot just about Education Twitter, Finance, and then there's also locations of course, and then of course we get into kind of those affinities and the allyship and the movements, and those are the Black Lives Matter and #MeToo, and we see a huge coalescence around those kind of moments. And then of course, you know, kind of where we get into my work is around those identity-based communities, and that's when we think about Black Twitter, Native Twitter, you know, Differently-abled Twitter, you know, Latinx--Zach: So educational.God-is: Yeah, you know? And Latinx, LGBTQ+ Twitter, you know, there's tons of intersections and sub-communities within there, and I think that is what's so fascinating. You know, just thinking about even just those groups that I just named, they don't have equal footing, you know? Even of each other, in society, to be able to tell their stories in their voices, but on Twitter, you know, that is democratized. It was somewhat of an equal playing field when it comes to people being able to share what matters to them or their experiences. So that's kind of exactly where my team focuses. I focus the most on those--I am here to serve specifically those identity-based communities, and, you know, again, this is not something that--no one ticks a box obviously and says what they are or what community they ascribe to when they sign up for Twitter, but through inferences and understanding that there is an allyship or an affinity there or an identity through conversation is what's really important to us, and so that's why I dig into how these communities have kind of leveraged Twitter in unique ways, and what we're seeing is kind of people who have shared experiences or shared kind of identities, we're seeing them kind of just corral around subjects in different ways, and I think it's great that we're able to see even people shape when they're challenging discourse, you know? Mainstream media may report on something--I don't know, something as simple as, like, gentrification, right, where it's an article and it's about, "Oh, look at the new grocery store that's in Brooklyn, and it's great, right?" It is nice that there is a new grocery store in Brooklyn, but then we're able to also see that that displaces people who lived there for 30 years. You know, is it construction in a playground area or something? And so I think it allows people to have this kind of 360 degree conversation that they've been craving but was only kind of relegated to the way that these groups could physically meet up in spaces, in physical spaces, and now we're seeing that kind of much more decentralized. Zach: God-is, it's almost as if you talk to people all the time, 'cause you're helping me--[both laughing] you're helping me segue really well into my next question, because, and I talked about it at the top, I'm talking about it again. So the rona, or as some folks say "that rona," is actively outside, and finding meaningful connection is more important now than ever. What are trends you see happening in digital community building over the next year or so?God-is: Wow. You know, I mean, this is--I'm so tired of people saying "unprecedented." Like, Lord, we need another word, right? Like, what is another word we could use? But I think, you know, it's been so interesting. Again, as a strategist, the study of human behavior--and I often think about the work that I do is more of almost a digital anthropology, because you get to watch how behavior shifts around different ideas, different events, and of course different just huge, I guess, news stories or health crises that are affecting us like the rona. So I think one of the things that I've really seen is that I think that we're gonna continue to see people really trying to create space and find opportunity for these really important inter-community discussions around mental wellbeing and wholeness. I've seen a lot of discussions between several communities about the idea that this is the first time many people have had in most working lives to slow down, and so they're able to kind of foster these deeper connections through technology, you know? We're looking at a lot of screens now, but we're trying to make the most of it and really focus on that wellness, and so now that we have that chance to kind of slow down, it's helping more of us stay balanced, more empathetic, more connected. I hope that we see kind of how important taking a moment is and that that continues. The other thing I think--oh, boy. Rona done--it done started a lot of stuff, right? [both laugh] Zach: It has, or exposed a lot of things too.God-is: Yeah. Oh, yeah, exposed. I think, in terms of technology too, I think that this will continue. I mean, we've already seen just the type of connective creativity that's come out of people just being in the house, right? People just being relegated to having to shelter in place, and so I think that we'll see more of this kind of agile, nimble creativity, and then also amplifying and uplifting those people who are leaning into that. So I think we were kind of in this space before where we were sort of fortunate. We never had to really think about being immediately without certain spoils of society, and now we kind of all know that that can shift drastically in a nanosecond and that it also can be out of our control too. So I think that, you know, industries, companies, brands, governments and individuals will really start to think about how they can better stay agile and quickly adapt for moments like this since it's just in our psyche now and it's not leaving. So I think thinking through what are the tools--you know, even myself, I'm sitting here right now, I've got my microphone, I've got my speakers. I ordered a new desk, you know what I mean? Like, [?]--and I'm fortunate to even be able to do that, but I think people are really thinking through however best in their capability, how can they be sure that they're able to stay connected and be creative and pursue during times that are just uncertain.Zach: You know, as we think about--to your point around, like, privilege, and I'm in the same position as well. Like, my job allows me to work remotely. I'm on paternity leave. When I come back, like, there's gonna be, like, a phased return, and then--you know, like, I'm in a position where I'm being handled relatively gingerly because of just the benefits that my job provides, like, absent of this pandemic but that are particularly beneficial and helpful to me right now. I think about though the folks who don't have the same amount of access I do, right, who look like us, and I'm curious about, you know, can we think about technology and marginalized communities having a more mutually beneficial relationship, and in what ways do you think that we can help drive more access and accessibility for these communities so that they can actually be on platforms where they can be heard?God-is: Right. I mean, that's--I think about it too, you know? I saw an article recently about some people having literally, like, class guilt, you know, almost, over this shelter-in-place, because it just affects so many of us differently. I myself as well can work remotely where so many people can't, so many of the front line workers, essential workers, who have to go out and make sure that we can continue to live, even at the risk of their own health and the health of their families. I do think, you know, again, just going back to that love of strategy, like, the first thing I always do and I always say should be done is listening. I think that so many people jump into trying to figure out what to do before they actually listen to what people need, and that's why I'm really proud of kind of the structure and program that we've built at Twitter, which is the Twitter Voices program, which my team created and runs, and that's kind of just literally a program that allows to try and identify some of these powerful voices coming out of these communities and then set up a sustained kind of relationship with them. How do we check in on them? How do we even have, like, a quick meeting or a lunch? Now a virtual lunch. But creating that kind of ongoing dialogue between the people who need to be heard so that we're aware of what can be done, and I think that's really important to do, because I think that it's important for us to listen to people who need to be heard, and then they can not only get the help that they [?] but also hold us accountable as well. But I think that what's important is that we continue to give these people kind of a microphone and a podium, you know? We need to make sure that they're not being ignored, especially during a time like now. You know, I think back, maybe the early '90s--let's just say this pandemic was 1992 or something. You know, the people who were most affected, the people who are not getting those loans or the PPE, the people who are being forced to go back to work or grapple with losing unemployment even if they feel it's unsafe, we would have no mechanism to really hear them writ large, you know? We would have no mechanism to hear them, you know, their conversations and how they're affected across the country, across the world, and so I think now it's important for technology to make sure that we continue to provide that space, provide that microphone, provide that podium so that these people can be heard, and for people like myself who work in these groups, we need to continue to focus on continuing this momentum of amplifying those conversations, helping to spread awareness on why it's important to listen to these groups, and that will enable us to build better products, you know, create better systems, and honestly overall a better society that should be inclusive to all, and it also allows us to tear down what's not working, and I think that maybe if there is any small silver lining to what's happening is we're seeing so many systems just almost buckle because they were not built to truly serve everyone, and that's something I think that, while that's happening, we need to be sure that we're in partnership, we're listening to and we're rallying behind the people that need us the most.Zach: God-is, this has been an incredible conversation. God-is: Aw, thanks. This is great.Zach: No, this is super dope, and before we let you go, I just want to give you space. Where can people find you? Where can people connect with you at? And then any parting words or shout-outs?God-is: Oh, wow. So thank you so much for having me. This was awesome. This was a nice just break from the rona, [laughs] to get to wrap with you, so thank you again. Everybody can find me on Twitter of course @GodisRivera, G-O-D-I-S-R-I-V-E-R-A. I am terrible at email, so I won't even do that to y'all. [laughs] But if you hit on me Twitter I promise I'll hit you back. Also don't be afraid to slide in the DMs. And then lastly just--Zach: She does respond too. Like, not to cut you off.God-is: I do! See? [laughs]Zach: So y'all, like, months ago I tried to get God-is on the pod, and I think she was actually pretty new to the role. I didn't care, 'cause I was just like, "Yo, this is crazy!" So I slid in the DMs, and then she hit me back, and then, like, we weren't able to make it work, and I was like, "Dang, okay," and I felt like she curved me, and so I said, "Dang, okay," so then I DM'd you and I said, "Hey, you know, I'm sad that we weren't able to make it work, but hopefully we can stay in touch," and she hit me back, y'all. She said, "Yep. 'Sho will," and I said, "Oh, my gosh. Okay," and so then--and now here we are. So look, y'all. 'Cause some of y'all are [churched?] or spiritual. This is not a message to y'all to keep on. [?] So this is not me encouraging you to pester people. This is just me saying that God-is responds to DMs. All right, my bad. Please continue.God-is: No, I appreciate that. Thank you, because I know you probably cannot get me really any other way. Twitter is just where I'm at. This is even before I worked there, so it's very true. And also I think, you know, just one more shout-out to my team at Twitter. I wouldn't be able to delve into this work this way if it wasn't for the support and the consistent support that I get there, from leadership all the way down to my team. Shout-out to Culture & Community. Love you guys. Nola, an incredible leader, Leslie Berland, Jack Dorsey. You know, it's an incredible culture that allows us to be able to dig in and really do what we can to try and make a difference in the world, even if it means we make mistakes along the way. It's a really great, supportive environment, and I'm grateful for it. And just also a shout-out to the home team at home. My husband Jay, my daughter Jordan, my mom, my aunt. That's my home team that allows me to do this work the way that I do and try and serve as many people as I can. And I hope everybody out there stays safe. Thank you to all the front-line workers, the health care workers. Thank you guys so much for doing what you can for us. I hope to hold you guys down as much as you are holding us down.Zach: Wow. [round of applause sfx] Y'all, this has been Living Corporate. Look, you know what we do, right? 200+ episodes in. We're having conversations with executives, entrepreneurs, thought leaders, professors, activists, public servants, elected officials, all about what? Real talk in a corporate world. We center and amplify marginalized voices, underrepresented, underestimated, unaccounted voices in the workplace, and we do this for you every single week. Make sure you check us out. Just Google us, okay? We're all over Barack Obama's internet, right? You just Google Living Corporate, okay? So it's Living Corporate. Not Corporate Living. Corporate Living is the inverse of what I said. So you want to do Living Corporate, and, you know, if you're, like, old school and you gotta type it in the bar, you can do www.living-corporate--please say the dash--dot com. You can do livingcorporate.co, livingcorporate.org, livingcorporate.tv, livingcorporate.net, livingcorporate.us. We have all the livingcorporates, God-is, we just don't have livingcorporate.com. Australia owns livingcorporate.com. It's some--God-is: Dang it. [laughs]Zach: I know, right? But one day, one day the brand will be brolic enough that we will actually go and get livingcorporate.com. I'm just going to speak that. God-is: Yes, manifest it.Zach: I will manifest it, but today the vibrations and chakras are just not there. So look, y'all. Make sure you check us out. Shout-out to God-is. Shout-out to Twitter. Shout-out to your team. And then let's make sure that y'all check out all the links in the show notes. Y'all check out God-is. Please do not bombard her with DMs, okay? I can't imagine what her DMs look like, but she has offered. She has let you know that that's the way to reach her, but I'm just asking as a courtesy. Just think about what it is that you have to say, maybe share it with--you know, maybe write it down, you know, then send it, you know? Just help her help you help us, you know what I mean? 'Cause I can't imagine the nonsense you get in there. Anyway, all right, y'all. 'Til next time. This has been Zach. Peace.

EP216 - Marketplace Pulse founder Juozas Kaziukenas  Episode 216 is an interview with Juozas Kaziukenas aka “Joe” (@juokaz), the Founder and CEO of Marketplace Pulse (@marketplacepulse). In this interview, we discuss the state of North American marketplaces, their trajectories, and current impacts of Covid-19. Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 216 of the Jason & Scot show was recorded live on Thursday, April 17th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript Jason: [0:24] Welcome to the Jason and Scott show this is episode 216 being recorded on Thursday April 16th 2020 I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scot Wingo. Scot: [0:39] Hey Jason and welcome back Jason Scott show listeners Jason we’ve had on our list of folks who want to have on the show for a while our guests today, but because we have a weird recording schedule because you and I have day jobs we usually record late at night and that’s inconvenient for most guests we were excited one of the Silver Linings of the pandemic is we can now record during the day so we are really excited to have Joe Kazuki – also known as Joe Joe is the CEO and founder of marketplace pulse welcome to the show Joe. Joe: [1:14] Hey Jason and Scott thanks for having me. Jason: [1:17] It’s awesome to finally have you on the show Joe and as Scott pointed out I’m having trouble adapting to this giant Yellow orb that’s facing me while I record a podcast that feels very unusual for me. So Jo I know you’ve listened the show before before we jump into it what we always like to get a little bit of background about our guests so can you tell us a little bit about what you you did prior to Marketplace pulse and what led you to start. Joe: [1:49] So I think all the way back in 2008 me and a bunch of friends started the books e-commerce company. Kind of Amazon 0.1 and then 10 years forward from that I’ve been much more focused on marketplaces stand of understanding the markets both here in the US and. And what right. Jason: [2:13] That’s awesome and so then like what gave you the actual inspiration to launch launch the like sort of editorial side versus being a practitioner. Joe: [2:26] It’s funny because I was reading about biggest stars and YouTube. And it kind of meat it’s kind of made me think like who would be the biggest retailers and the biggest merchants on marketplaces specifically being Amazon so Marketplace post ended up starting off as literally a list of top Amazon sellers. Thank you used to be called Doubles in size that’s calm and since the launch I started noticing that a lot of Sellers and other brands in this space, kept coming to the site to check the rankings to see how everyone’s doing and since we were kind of collecting so much data and through that data getting so much Insight that overtime kind of blood more and more towards the story of content as you can. The trends we’re seeing the changes we’re seeing that the data we are seeing that all about that content and. I think I spent the next three no it and it sort of content and kind of sharing articles on our side became a pretty big Focus. Scot: [3:28] Very cool so tell us where does the data come from so so I think I have an idea but I kind of want to hear it from you and you maybe include what marketplaces does your technology look at and then what types of things do you look at across those marketplaces. Joe: [3:45] So we try to look at all the major Market places both in the US and Europe and elsewhere so like Amazon eBay Walmart cool shopping target market place which at Sea and I’m sure and others as well. And the data you collect is kind of center around probably two main areas. First one being open merchants and sailors on marketplaces and the second one being Brands and products. And so to understand that and kind of get the data we just run a pretty. Pretty large set of data ingestion operation which relies on scraping and apis and all the partners and other sources of data. We collect as much as we can we can of clean it we store it we are private obviously over the years, and value whatever use case becomes the we are able to look back at the data and provide that because I actually as a business we work primarily with other companies for building marketplaces themselves, so we help them that that by providing data on the kind of a leading Market places. But also since we look at this data all the time and we talked to people like yourselves on the time being we also kind of get questions asked and we try to answer these questions from our data and going to publish them on our site. Scot: [5:05] So if Jason and I opened up a Marketplace for our podcast that featured travel coffee and Star Wars stuff we could come to you and say hey what are the top selling. Star Wars items across these categories and what’s big and coffee and you can you can look into that data set and then make recommendations based on what you see across marketplaces is that a, instead of good use case. Joe: [5:31] Are we going to help you figure out the categories that Brands you should be selling where would you be sourcing these Brands so it which sellers can provide you that assortment, as well as getting into more specific details like hey which Partners you should be working to help you with the onboarding of sellers or like what’s a partner ecosystem even looking for you so it’s kind of a multi-dimensional, problem for a Marketplace because it’s it’s really not just a product you can on board but also the core we sponsor coming from who is fulfilling them who are Partners in the software space etc etc. Jason: [6:04] Even without your data I’m pretty sure travel is not a good category during the pandemic. Joe: [6:08] It’s definitely not it’s definitely not. Scot: [6:10] Making a long-term I’m thinking long-term. Jason: [6:13] I like it and so like do you have full-time developers that are constantly like having to sort of tweak your your data acquisition tools as the marketplace has sort of changed, their presentations. Joe: [6:30] So we are a tiny company but luckily we rely on a lot of automation to kind of validate the data they’re ingesting as well as to notice any sort of changes in the kind of ingestion pipeline so, that’s usually not a big problem for us any sort of changes these marketplaces make and getting Hands-On pretty pretty quickly. Scot: [6:51] You ever just sell the data so I know from my experience at Channel advisor there’s about a bazillion Wall Street people that want to build hedge funds off data like this and do all kinds of crazy things is is that part of your business model or it’s really more kind of advisory Services based on the data. Joe: [7:07] So we do some data but primarily to marketplaces and kind of software and services companies in the space of e-commerce we had had many conversations with Wall Street companies as well but. I guess so far we found that there are much better sources in this kind of alternative data space for the Wall Street Market. Primarily being like most of them utilize kind of credit card and email processing data. Robbery been potatoes about the marketplace itself so it’s like if you if your what if you’re involved with anyone understand Amazon you’re much better off acquiring credit card data than what we can provide for you because they’re sort of things they’re looking for are much more. Going to particular to the noise and I guess our data would just have too much noise for them but we had kind of. Be honest we had to leave the try to come and help them understand what this even the Amazon Marketplace because of all the kind of award e-commerce players in the space that you still find that it’s going to the most misunderstood player in this space, given how large it is. Jason: [8:11] Yeah isn’t that interesting just to follow up on the data so I think of you like, your methods you’re going to get much better visibility to the digital shelf like what products are offered like the velocity that stuff is moving on and off shelves, um Like in any of the attributes about the products that are on the shelf that that like credit card data set you mentioned is going to see a lot more about the consumer Behavior so it almost seems like. They’re there to sort of different data points that like together tell an interesting story am I thinking about that right or. Joe: [8:48] Yeah that’s true that’s true so we try not to spend too much effort in trying to estimate sales velocity for anything because that’s really. Well done from credit card data and of emails and all the other alternative data sources I guess we spend much more effort collecting data on the covid building blocks it’s like a products themselves and Brands themselves with all the merchants and sellers and categories and how all that’s kind of space looks like on a kind of very granular level. Jason: [9:14] Yeah now I’m curious you started out as an e-commerce entrepreneur and now you your super deep and knowledgeable about. The the sort of opportunities that you know emerge in marketplaces like where there’s a gap between, demand and offers and you know where there’s a good source of product all these things I it has to be tempting sometimes to want to act on that data yourself versus. Showing that insight to others. Joe: [9:48] True true but at least for now the focus has been much more in the data side of things as well as like the market self understanding the market, and I think having been in in this kind of in a position of selling things before I both miss it and don’t miss it at the same time. Especially especially in times like these where kind of sales are compressed for everyone in marketing budgets or cough I’m I guess I’m someone happy not to be selling any products I think given moment. Jason: [10:18] Yeah fair enough and then I did one other granular question about the data so like of the people that are, like watching marketplaces and sort of extrapolating data from marketplaces it seems like you you do extrapolate data about the products but what, you’re also getting a lot of data about the sellers of the product and so I actually think of there’s some other companies out there that also. Monitor the digital shelf and they focus mostly on product data and they sell that actually back to Brands so I think of like. Edge essential or profiteer or companies like that the kind of monitor the digital Shelf, to tell Procter & Gamble how you know how their product is being presented versus someone else’s but the data source that I see like you ever go out that I’m not familiar with anyone else that provides is, information on the actual sellers like how many sellers they are you know are they domestic sellers are Chinese sellers like what categories is the seller based growing things like that am I. Am I accurate or am I misinformed there. Joe: [11:29] Absolutely Services business has been kind of the core dataset we’ve been building since we started, specifically being all the sellers and Merchants on these marketplaces and we try to, beside you basically collect data on every single Merchant on all these marketplaces to have. Like a full understanding of what’s working for these Merchants what are we selling who are the top Merchants where do they come from like how to be fulfill things etc etc because again on marketplaces. Differently from an online retailer on the marketplace it’s not just about the products it’s also about the kind of a supply side of things and where does that Supply inside of things comes from. For example a question B we tried to answer before was like. If you shop on Amazon you notice that there’s a lot of items which look like me came from AliExpress or Alibaba. And yet it wasn’t clear that I’m weak how many of these items are actually sold directly from China as opposed to US based sellers importing them so, we spend some effort trying to figure out okay covid mountains on Amazon or of all merchants on eBay how many Alexei come outside of the US and others like a surprisingly large number, large number especially coming from China. Jason: [12:50] Very cool and just as I thought on that one I mean that was one of the trends I feel like you uncovered is there’s this perception that it was a lot of domestic importers and and you’ve really been able to track the growth of, of Chinese sellers on them on the platforms. Joe: [13:07] Yeah I think most people have this impression of Amazon Marketplace as being largely like a platform for, people who drive around to Walmart stores and buy Closeouts and then sell them on Amazon Marketplace. That’s that’s very clearly completely not true and not only is there are many many different types of businesses here in the US we also have an incredibly large. Portion of a marketplace coming from I thought our countries as far away as China when kind of helped by the Amazon Fulfillment services. Jason: [13:43] Yeah and then the last question we’ve been just talking a lot about Amazon but your data isn’t exclusive to Amazon right like what marketplaces are you guys tracking right now. Joe: [13:53] Amazon eBay Walmart Etsy Google shopping which target market place and a few few Smiles as well. Jason: [14:03] Scot and then mostly the North American iteration of those marketplaces or are you trying to look globally as well. Joe: [14:11] We try to look globally. For example for Amazon of course we look at all the countries animals and is running the marketplace and should be leaders not 15 15 countries obviously eBay is a global platform at least a global platform which is a global platform, we don’t spend too much effort yet on looking at. The properties of Alibaba like Timo and taobao but that’s much more so because we just don’t have a big business case for bath and, I think most most us Brands don’t really care about them too much yet that’s why we focus much more on like what’s relevant in Europe and the menu in the US. Jason: [14:48] Gotta okay well let’s jump into it so obviously all our listeners are pretty familiar with the the big Marketplace is right so in the u.s. I think mostly of eBay and Amazon like what what is the high-level story with sort of the tier 2 marketplaces like the Walmarts and wishes and targets are they. Growing are they getting traction are they like losing share to the Amazon like what’s what’s kind of the, the macro view of Market places in North America. Joe: [15:21] To me I think tier 2 only has a single company and that’s Walmart. They’ve launched their Marketplace all way back in 2009 but kind of really got into it. In 2016 and probably over the last couple of years made it an actual important part of Walmart itself. Just from an announcements you saw about the company as well as the seller acquisition we’ve done I think just very sweetly finally surpassed 40 thousand merchants. Which we acquire my very very differently than Amazon so that number is actually pretty, pretty large because they acquire an approval to join Roman marketplace so woman is on a very good job at integrating the marketplace into the. Kind of overall Walmart selling experience and buying experience you can return items from the marketplace into Walmart stores as well as all that other stuff and then you have, to me I think like a baseless third-tier, of marketplaces the likes of wish and go shopping and target market places which are basically either trying to do similar things like Walmart or or Amazon is done, for our very strong in their in their own niches like for example XE is obviously not trying to compete with Amazon but at Sea on their own right is an incredibly strong Marketplace in the handmade and vintage Goods. [16:40] And and to me it’s probably the most exciting kind of development in the spaces it’s probably all the niche market places marketplaces which focused on the particular category of products for a particular use case, obviously at seize the most known now, but you see many more and clothing and sneakers in streetwear in any sort of imaginable category, and they tend to view the content around the marketplace much better so they’re not only being debate Supply they also kind of build content and tutorial content around it which tends to work really well. And and then you probably have even more so kind of. Kind of traditional retailers still trying to launch their own marketplaces but to me that’s. Probably an old strategy kind of companies trying to be much more like Amazon but they’re probably not kind of strong players at the moment. Jason: [17:38] Gotcha so just to kind of put some rough orders of magnitude to this like like how many sellers are on Amazon right now. Joe: [17:46] What Amazon has over eight million sellers worldwide so three million just on amazon.com in the US. Jason: [17:55] And then in do you have an estimate for the number of skus that are offered or a. Joe: [18:02] It’s funny because we get asked about this on specific on Amazon school calendar all the time and as of probably the last two years we have stopped tracking that number because it became completely meaningless, I think the last number we had from years back was 550 so 560 million skus. And since then it became even larger and yet. It doesn’t it kind of it no longer represents any sort of meaningful metric to track because Amazon adding a hundred million more skews no longer represents in any sort of measurable sales growth because these skills get kind of. We stayed in there in the vast Universe of battle sounds good. Jason: [18:43] Yeah and I assume there’s a tremendous amount of churn in there too so I they added a hundred million skus about a hundred million skus died and no one’s ever going to see them again. Joe: [18:52] Yeah I was going to Amazon’s assortment this is the most chaotic assortment in retail probably ever invented, because it not only are we having thousands of new sellers everyday all these sellers are bringing probably tens or hundreds of thousands of often new products new private label products. My place every day so like a sort of changes in the SKU count are pretty much meaningless. Jason: [19:14] Yeah but it’s still helpful to me in this one context this sort of order of magnitude context so so Amazon’s got three million sellers in the US and hundreds of millions of skus, and then you kind of cat characterized Walmart as a, growing tier 2 Marketplace so put that in perspective for us you said that was forty thousand Merchants verses. Joe: [19:36] Walmart has 40 thousand merchants and they have much less an Amazon because they’re kind of an invite-only approval Marketplace so you can’t just join Walmart they would have, ten times more Merchants if it was open and Walmart has 15 million skills at the moment. Jason: [19:54] Yeah and and if I’m not wrong 50 million actually represents tremendous recent growth from them because before they really leaned in in the marketplace they probably had under a million skus. Joe: [20:05] Yeah so one of the numbers we always tracked about Walmart is how much of a catalog comes from Walmart itself and how much of that comes from the marketplace and. Pretty much since 2016, all the girls that’s something the marketplace like Walmart itself still only sells I believe three million excuse and all the other skills have come to the marketplace. Jason: [20:29] Interesting. And so then like what is your sense is there and so you kind of you gave us this nice framework Tier 1 Amazon eBay tier to Walmart and then tier 3, General Merchants wish Google Target and then Niche niche market places. Is there more opportunities for General Merchants marketplaces like could you see a Google or Target catching up to Walmart and being a tier 2 player, could Walmart like ever catch up to eBay and you know be a alternative to your one player or do you feel like. I assume you’re going to say there’s plenty of opportunity left for niche market places but like for the general merchants. Like is a his that played out in your mind or do you think there’s still a lot of opportunity for people to capture share. Joe: [21:24] Three other ways going to stores in this first it’s very clearly that. What kind of establish large retailers like Target and best bikes should be able to fairly easily to grow Marketplace similar like Walmart. And achieve the same sort of kind of merchants Grove as well as well as you growth I guess for companies like Target the question is do they actually want that. Because if you look at their latest quarters they’ve been saying that most of our sales growth is coming from store delivery. You can’t really integrate the marketplace into store delivery as easily. And no actually no one has done that to me you are still so technically you could do that on target but in reality they probably won’t covid at least not going to try it because the stores are working so well for them. [22:12] And then on a second-tier I think like to me Google’s attempt it’s probably the most exciting because they are also at a company like Amazon and they also have, theoretically unlimited amount of capital to go after Amazon so if Google really push the pedal. To the floor and actually tried to go after I was on the thing they could do a pretty good job given the sort of assets we have the given the sort of the user traffic may already have, but I think for all these companies the question is like do they actually want that because you can become, like I’m not a couple of billion dollar a year Marketplace launched by Google somewhat easily, but like Google wants to build a hundred billion dollar business has not been done and our businesses so, competing with Amazon or launching another meaning for business for all of these companies means having to wait many many years before it becomes meaningful and it’s unclear yet of like is anyone willing to actually wait. Jason: [23:15] Yeah interesting and it is it’s funny like, you could imagine an alternative reason Google would want to grow it besides just the revenue like they have this super important you know hundreds of billions of dollar Revenue stream called advertising, that they need to protect right and and if, if the marketplaces are stealing the eyeballs on the advertising from Google like when one reason Google might want you no more a stronger Market Place would be to keep the eyeballs in their echo system and not have weakened. To an Amazon or someone else. Joe: [23:51] I think you’re completely right like a lot of shopping already happens at Google, just Google itself doesn’t really monetize it as much as it wants to nor it can control it as well as it probably wants to, they always have Google shopping and they have some rich content that Google as a company has done many many things from like they’re all kind of in parts and none of them are connected to an actual shopping entity people can go to, and the Outlook over the last couple years again Google shopping and still the marketplace they’re adding Merchants all the time they’re going to school calendar trying different things but there. They’re not a sort of all out it hands as you probably would expect from a company as kind of as big as Google. Jason: [24:33] Yeah and I will see how it all plays out but one thing that get that makes me want to watch him even a little closer as you know like four months ago they did hire Bill ready from, PayPal and created a new role they didn’t have a Google prior so he’s president of Commerce a Google and so you know you sort of bring in a credible, e-commerce Weider create this new title like there’s these endemic reasons they might want to do better at Commerce so like that that at least. Gives me reason to believe that they’re going to lean more heavily into this base. Joe: [25:07] To me though I think there’s one kind of important caveat is how can Google do this and not upset and I trust Watchers. Because for Google like then adding shopping usually means adding shopping elements in to search for all the other properties we already own they were already find for similar terms in Europe a couple years back, anything more meaningful with probably risk some of these finds again so for goo is the kind of a balancing act of like how do you actually do that without upsetting the kind of an ecosystem of people who now rely on Google search traffic for the shopping. Jason: [25:46] I know for sure I feel like that’s the one of the new normals right is is sort of balancing your business growth aspiration with your antitrust risks. Scot: [25:53] I would argue that kind of did this with travel to so so they did this in travel where you can actually book right in Google and they got away with it so I don’t I don’t know. Joe: [26:01] For example like if Walmart join school shopping Marketplace and people can just buy through Google from Walmart. Like does Walmart want that or do they want people to go to actual Walmart and then buy from there it’s kind of. All these has the advantages and disadvantages But ultimately the larger the retailer is the less they want to be aggregated behind an aggregator on Google so, I just I could never foresee Google being able to aggregate large retailers like Target or Walmart they will always refuse to be a part of this. Jason: [26:38] Yeah I guess the one Edge case where it seems like there might be some leverage for them to aggregate the big retailers is. Literally just as a foil to Amazon right so, you know if Amazon you know if Alexa gets the most traction and Alexa gets built into all these appliances and everyone’s you know now everyone’s appliances as reordering Pantry items, exclusively from Amazon if your, Walmart or Target you’re unlikely to build your own smart speaker echo system to compete with Alexa and so you know you may look at Google as the less competitive more friendly partner, that you might try to enable to be a more complete competitor against Amazon. Joe: [27:24] That’s some people from Google Cloud which is the competitor of AWS and their business Stitch to retailers is basically. We hate the Amazon you hate Amazon how about you just move all your Cloud infrastructure to go about and this works really well so yes I completely agree like. Kristen kind of players in this space who will driver who we do anything else but work with Amazon that’s an opportunity. Jason: [27:50] Yeah I think that’s actually the official sales pitch for Google Cloud platform and for Microsoft Azure so. Joe: [27:56] Aggressive very easy fish I’ll take it. Jason: [27:57] Yeah yeah so one other topic we want to talk about in general in the marketplace is is what if any role you CD to see companies playing in this whole Market Place Evolution like, intuitively like if I took a real literal definition. It doesn’t seem like d to C in Marketplace like are super compatible but it seems like in practice a lot of D disease think they’re directed consumer play is via marketplaces is that. Do I have that right or how do you think about it. Joe: [28:31] I think it depends on the kind of the purity of a brand is trying to be I had I am seeing a lot of. Small niche market places in the DTC space to focus on a particular category so for example sorry I was talking to these guys maybe last month who build a Marketplace specifically for Street Wear. And all the brands inside of it are already PC Brands because the marketplace can bring them, obviously Shoppers as well as data they couldn’t get on a traditional marketplaces like Amazon and yet but if you see Brandon has a more manageable kind of acquisition path than just trying to do it themselves. [29:10] Because to me the reason why kind of DPC doesn’t work on Amazon or any other of these major marketplaces is the fact how how these marketplaces handle data exchange as well as kind of user interactions. It doesn’t have to be like that so the kind of the more modern Marketplace has built for the DPC space do share a lot more data than Amazon does and douche and do give the way for Brands to talk to their consumers through but Marketplace. And I’m sending in all this becomes possible so think like is Amazon a great home for DDC brands, it was fun enough nowadays because we live in a pandemic and some of these Brands will inevitably have to kind of rely on Amazon to get some sales out of it but, once we have passed that I said I do see that like a lot more Market I just Google built so informative to see space because all these markets can do is basically aggregate, demand and then the brands can benefit from that much more easily than themselves trying to acquire this in users. Scot: [30:08] It’s like marketplaces are the new virtual retailer you just don’t have the store element. Joe: [30:13] Yeah so I think it’s always been the case that like if you’re Nike you can build a store in the middle of a desert and people will probably come to you, like most brands are not Nike most brands who built stores in the desert will never see anyone come to them they can’t force people to come to them if they just spend a lot of money on marketing, but that’s obviously has limited time Horizon so as Brands try to acquire users at much more favorable costs, like Michael please do play a pretty important role and I think they also allow Brands to kind of acquire the same user. If I would have to compete with other brands also trying to acquire the same user like a lot of Brands and travel. Like Barrel raising advertising costs because they’re all trying to acquire the same user even though but same users probably buying from all these branches anyway. Jason: [31:02] The one exception is if that desert is in Las Vegas or Dubai people actually will come to it. Joe: [31:09] I forbid we should wish Italian brand I think it was proud of the builders store in the desert in maybe outside of Texas. Jason: [31:15] Yeah you’re exactly right it’s a fake store but it’s a very funny photograph yeah. Joe: [31:20] But I think to me like my lesson from areas like yes those great yes product you did, no you’re not a product like most brands are not product most breaths if they tried it will just lose my clique, to me like that’s kind of the marketplaces versus writing your eCommerce site and tribe you do your own acquisition is shopping mall versus Your Own Story the desert. Like yes either ghosts can work but I guess basically decide which one will work better for your kind of capital constraints I guess. Scot: [31:49] Be cool so that gives us a good overview of the landscape and it wouldn’t be a Jason and Scot show if we didn’t talk a little bit about Amazon here when we’re recording Amazon’s flirting with new kind of all time highs around, let’s see. 2400 and change definitely flirting at well over the trillion dollar club and kind of nipping at the heels of apple and Microsoft, which during a pandemic is kind of an unusual thing so seems like they’re seeing a pretty big surge they had to turn off FBA Sellers and a bunch of those kinds of things do you have any data that indicates how they’re doing through, dependent. Joe: [32:30] What’s most interesting about Amazon is event over all their sales are up and yet any individual brand or seller is either very negatively impacted by this for very positively impacted by this so you have this incredible. Kind of spread of people and companies were very happy about their sales and very upset about their sales but like Amazon overall is their cells. And there are enough that some people like sometimes I talk to sadly it’s basically they’re having a friend day every day. And I mean it’s I think it’s still hard to judge just how much sales increase on Amazon because given how large they already are but they clearly have increased. Scot: [33:10] Yeah the give us an idea of the winners and losers is it is it kind of category based on dimension. Joe: [33:19] Yeah I mean it’s kind of obvious the thing that keeps you look at Travel, nobody’s buying that if you look at swimwear no one’s buying that if you look at sunglasses no he’s buying that and yet everyone is buying the things you would need for your house the things you would need to work from home the things you will need to get entertained while you’re at home as well as work out the home, been of essential items like all the health items as well so I think this spread of categories is probably the same across all the different retailers. Scot: [33:49] So you did a blog post where bandanas were hot. Joe: [33:52] Amazing amazing I haven’t bought one yet but I just think about it because I tried I tried buying face masks now for a while and they’re obviously sold out everywhere and if they’re not, they’re like they’re shipping from China it’s going to take a month to get to you so I think I think I’m going to get some bananas and try to make a, try to make a face mask for me because one of the other items we’ve been looking at is weekly look at search traffic on Amazon and see how they train Trends have changed, and like for example one of the trends I saw maybe now three weeks ago was in fact that like I stole it paper sold out, many many people are started by the days which wasn’t even like a popular category before and Amazon and all of a sudden became hugely popular. And then maybe in early February the biggest explosion I saw, friends of mine manage kind of Amazon in sizing for a few different brands and one of the Brand’s we manage out of energy for so kind of survival food kits and that brand went from selling, is this a couple million dollars a year to selling a couple million dollars a day on Amazon. And that’s that’s when I knew I’m like this is this is this is serious crisis as well as people are really scared about that so to me of him nothing like looking at that, kind of different changing consumer than an Amazon kind of has been killing an interesting insight into what people think they need to kind of push through the days. Scot: [35:17] Yeah you had another blog post we talked about some of the negatives of this surge walk us through some of the data on that. Joe: [35:25] Yeah so one of the things we always look at is how many negative reviews are these merchants and animals and receiving and, usually that number overall that number tends to spike as Christmas approaches, because people have placed the orders but order is not getting to them before Christmas and then they realize it’s never going to get to them in time so they leave a negative review and they usually cancel the order. But then as of last couple weeks ago I started looking at that number again I started noticing that it’s it’s spiked even more and then it usually does. And what about spiking in negative feedback on Amazon is coming from sellers who bought face masks hand sanitizers toilet paper and all the other essentials from Merchants who often don’t have those products. And are using fake tracking numbers to kind of basically hide the fact that they have never been to ship a product or being shipped the wrong products like cheaper alternative is of the face mask, for when it all the toilet paper which triplet completely different item all together so as much as I was in is increasing in demand. [36:32] A lot of that kind of issues within policing of the marketplace as have resurfaced as kind of merchants are trying to insert themselves into this massive wave fourth increase the man, and since I mean if you go to Amazon today you will find that there’s no face masks or hand sanitizer some toilet paper in stock. But yet as a merchant if you claim that you have it in stock you can try to kind of weasel your way into that search results page, and because that serves our page is receiving so much traffic you will get a few sales in before Amazon realizes we need to come need to kind of block you so Amazon has been in this. [37:09] Kind of. Crazy position of having to deal with actual issues of like fulfillment operations as well as employees and now also having to deal with this sort of marketplace chaos which is doing with all the smaller Merchants trying to kind of benefits from the marketplace not necessarily saying something but also sometimes by selling something they don’t actually have. Jason: [37:32] Yeah it’s I mean the level of difficulty was already complex now it’s almost unimaginable like, pivoting slightly I’m sort of curious how you think the pandemic is influencing how Brands think about Amazon is it, is it potentially driving Brands to Amazon or off of Amazon or what do you think. Joe: [37:55] I think that like don’t really I think all of us would probably agree that now you’re starting to see Brands go back to Amazon go back to selling on Amazon Branson previous every excuse that obviously we’ve all seen that announcement from Birkenstocks, we seem to be going back to Amazon I think we’re at that point in time now where the sort of ideological refusal of selling my Amazon in a past. Is probably being questioned by Executives now because as we see their own sales in their own channel is decreasing their trying to find other channels too, do something items through and if they’re not selling on Amazon it’s an obvious choice and it’s an obvious channel to have immediate sales, so it’s very clear that, it’s not yet mr. of acceleration Brands jumping back onto Amazon is definitely going to accelerate even for Brands who have previously. Refuse the blatantly bit like they will have to change their view because it’s it’s wild for the last decade they could have made this kind of strategic choice of not to be on Amazon, bad choice and things just kind of been taken away from them now because of just the sort of crazy conditions we are living now where so much of shopping is kind of centralized on to Amazon as and limited budgets they have to spend on marketing means that. Like I wasn’t all of a sudden became probably one of the better choices they have to have any sort of lemony. Jason: [39:22] Yeah there’s almost this odd Paradox at the moment I think you’re you’re exactly right like if you had decided you were staying away from Amazon, some of your resolve is probably eroded and there’s there’s there’s more arguments in favor of you being there and I certainly think Amazon is going to emerge from the pandemic with greater share than they had going in and so, you know. Same reason people rob banks that’s where the money is like if you want to sell you probably need an Amazon presence but the one Paradox is, there is a cohort of brands that maybe weren’t very digital Savvy and they almost looked at Amazon as a hundred percent of their digital strategy, and if you’re an apparel brand and you thought the mean way you’re going to sell digitally is on Amazon and you suddenly became, a an essential product that couldn’t get you know your FB a product replenished you probably were getting being, exclusively dependent on Amazon so it on the one hand I see a lot of brands that had been resistant moving towards Amazon and on the other hand I see, number of brands that were kind of single Source on Amazon you know trying to diversify their portfolio little bit are you seeing that as well. Joe: [40:38] I think I’m seeing the same thing like this sort of increase in demand for 3pl their Housing Services has definitely skyrocketed, as brands are even trying to find other ways to, selling on Amazon or going to average over their houses they can use to sell on Amazon and I mean for many many of these Brands we can’t really do that on fulfillment as effectively, as they kind of new to now because often they don’t even have this sort of that house capacity, or staff for it so yes absolutely I think many Brands who have either relied on that wasn’t before, for having sold on Amazon before but now can’t even ship out instead be a are all flocking to 3pl logistic companies to do it for them. Scot: [41:25] How about private label Brands you’ve done some interesting reporting there what are you any updates on what you’re seeing there from the pandemic or any other thoughts on the the plethora of Amazon private label brands. Joe: [41:38] It’s that one of the guess one of the most infamous reports you’ve done was last year about that the Amazon private label brands, the kind of the cord Discovery from that was the fact that like they are attempts are obviously very wide but most of the brands that launching and haven’t been as successful as most people the still they are, and to be honest like since then Amazon itself as a company has really been as aggressive and launching new brands, they are so launching amazonbasics products all the time but in terms of Brands they would be launching especially clothing brands which kind of comprise most folio brands that trend is definitely die down, but in the same space a lot of the private label Brands and Amazon are launched by the smaller smaller merchants and, as much as that it’s still happening that obviously has been hit very hard by the pending first by. Not being able to Source items from China as effectively as before that is mostly recovered but there’s still some issues with the logistics from from the point of view of costs and state but also a thing, many many many companies in the space who previously relied on data to figure out what we should make. I think are finding that they can’t use data as effectively anymore because the trends are changing so so fast that by the time they’re able to Source it say. [43:02] If you see that the bananas are becoming high demand from the time you’re going to be able to Source them and get them onto Amazon it’s going to be June and the man has gone so I think the sort of the the stability of demand. Has previously allowed private labels to be built and I think now that the stability is gone I think it’s much harder job for me small images good and also, access to Capital now is much more constrained Amazon lending itself as killed their program and are not issuing a new loan so when we smaller companies to get Capital to launch new brands it’s a much harder job. Scot: [43:39] Well let’s let’s pivot over to eBay they just sent out some new CEO and I’m kind of excited about that it’s a guy I think I’ve met him a couple times when he was there and kind of Circa V 208 I believe. Jamie iannone so you know they’ve been kind of rudderless for a while but do you know to their CEO departed about six months ago they’ve sold StubHub they’re about to sell their classifieds are talking about it and what not they’ve been distracted by a lot going on do you think Dave benefited in the same way that Amazon has during this pandemic. Joe: [44:16] I don’t think so and I don’t think so for two reasons first. Yeah I was looking at that traffic across all the different retailers as well as eBay eBay doesn’t seem to have any sort of measurable lift from this which I think is pretty disappointing for them and I think second of all. I don’t think many people think of eBay as a great place for Essentials. And that’s why it’s so much of shopping is happening on Amazon as well as other kind of traditional retailers. EBay is much stronger and other categories but many of these categories are not that important anymore so I’m sure we’re going to have are having some increase in demand in some categories but overall, I would be pretty shocked if they having an actual and measure measurable major increase in sales because of the sort of, this sort of weird positioning they have as a company visually I think only became more apparent than any more visible during this visit the spend the night. Scot: [45:12] Any other interesting Trends on eBay that to speak of are they losing sellers in this kind of sideways area that they’ve been for a while. Joe: [45:21] I think eBay has not in like Amazon has has been trying to Police Products on there on the catalog as well but since its eBay to me is also the most the most fun Marketplace because you can buy a single toilet paper Square on Amazon concert on eBay pretty pretty easily, which always doesn’t sell in a remarkably so if you if you search for toilet paper on eBay it’s a much more eclectic mix of products than other retailers would have, and in terms of like seller seller leaving you may tend to have a pretty unique set of sellers a lot of them are selling collectible girls a lot of them ascott sorry memorabilia following selling car parts so like none of these sellers, have clear path to other marketplaces so I don’t based on measurable kind of, leaving of Sellers from eBay or onto a onto eBay I think that’s that’s been mostly stable. Jason: [46:18] Interesting today they’ve sort of got those they have an advantage with some of those incumbent categories but they seem to be struggling in the categories where they overlap a lot of other marketplaces is that their summary. Joe: [46:32] I think they dig has the biggest jobs or when you see CEO. Is figuring out just exactly what is the direction and what’s the core focus of eBay. I think you bae hasn’t been able to answer that question for the last decade as it kind of try to became closer to Amazon. But like after all the years of efforts is now just a worse version of Amazon, without any sort of benefits of Amazon you you would have just literally by shopping on Amazon so eBay is basically figure out like where where does it want to be, because it’s still want to be in the same competition as the sort of the real real or the stock X or Etsy or just want to be more like Amazon your more do more general merchandise because now it’s tries to do, all those things at the same time and doesn’t do a great job at any one of them. Jason: [47:28] Yeah yeah it’s going to be any I mean that’s a fundamental challenge for a lot of companies but yeah you definitely have to be able to have a clearly articulated, reason for existing and so that’s going to be a challenge for Jamie when he he gets to eBay you know he is coming from Walmart Sam’s Club he had a lot of success sort of running. E-commerce for Sam’s Club and then got promoted to be I think I think it’s official title might have been like. Co overall of walmart.com so it will be. Joe: [47:57] EBay eBay has to disrupt itself but I don’t know anyone who has an idea of what that would look like I personally don’t have any idea as well. It’s unclear what do they actually do to kind of to find New Growth but it’s very clear what they’ve been doing for the last decade doesn’t actually work, and you can look at their sales growth is non-existent and we sort of incremental changes are not going to get them to the growth they want to see so they can keep extracting more and more revenue from the salesman having, and that will continue to increase their stock price as a public company but like in terms of growing Marketplace and growing place people go to shop at. It’s not going to happen unless they have like a major change and covid around the platform. Jason: [48:42] For sure it’s no it’s no fun being the one losing share in a rapidly growing Market the what about some of the other players I think of wish for example is kind of being an interesting situation like it, it seems like it’s not the most awesome time to be right between the US and China in terms of trade which you know it’s probably a negative but then on the flip side. They’re very value focused and you know we’re probably gonna have a bunch of consumers in in the u.s. in a pretty deep recession you know and maybe those like sort of affordable indulgences are going to. Going to be more popular than they have been in the past. Joe: [49:21] I’m a big fan of wish because the thing is very Unapologetic Marketplace we’re not hiding that most of the things it’s are coming from China we’re not hiding that most of these things are low quality and affordable girls we’re not hiding that it’s going to take awhile to get those items, well I come from getting bad but like as of to probably two months ago, which is obviously completely collapsed because they rely so much on demand deliveries from China. [49:48] That that which were first impacted by the all the men back exposing down and are still negatively impacted by the kind of increase in cost as well as decrease in availability of all the deliveries from China so. I’m not going to put a number on it but their sales are down and it’s unclear yet of when they’re going to be able to do recover because, like I uniquely some of these other companies which mostly operated by running around their houses here domestically wish, while having some of the assortment here in the US most of it comes directly from China so, like they’re having issues with the demand side of things by maybe some poison works on buying or much anymore as well as Supply things as a supply side of things which is, deliveries and the assortment size from China so they’re in them very tricky position but at the same time I think, like wish knew they could be trouble one last year we were all discussing import duties from China like wishes exposed to that very much anything now they’re very clearly exposed to all that kind of. [50:55] International delivery as well as supply chain constraints. Jason: [51:00] Yeah a potential long-term risk there is like so they obviously rely a lot on the US Post Office for the last mile delivery in the US and they’ve always benefited from these super favorable rates from, a very old Global postal treaty that were a part of and at the moment like seems like the US Post Office is like on the verge of economic collapse. I’m hopeful that there’s some some sort of last-minute save but it’s it’s very possible that that last-minute save involves like renegotiating or getting out of some of those. Those International treaty so it may not be as favorable terms for wish. However the US Post Office emerges from all of this. Joe: [51:48] I agree I don’t think they’re in a good position at the moment they like me it was a beautiful business and obviously I’ve been able to grow it fairly, well I think it’s doing at least 10 billion dollars in jail B which is obviously, very major number that’s larger than most marketplaces would be doing but it’s also built on infrastructure made can’t like reliably rely on. Part of that is obviously shipping from China but also part of it is like not having any infrastructure themselves relying on USB as well as all the domestic shipping Partners in all that every country’s very end so it’s yeah it’s not a great place to be in at the moment. Scot: [52:27] Very cool it really appreciate you taking time during a busy pandemic time to come on the show any other any other trends you know we had before the show we talked about you have some good hacks for making sure your Amazon order gets in and I’d also love to hear your thoughts on where our marketplaces in three to five years. Joe: [52:46] So first of all if you’re relying on online groceries you have to figure out a browser extension to help you with that this is something I did maybe the last week and I’ve since then I never had a problem placing an order, on Amazon Prime now so it’s a huge lifesaver. Scot: [53:06] Just like a honey or you wrote your own. Joe: [53:08] No it’s basically a Chrome extension which refresh is a checkout page on Amazon, to try to spot a slot opening once my slot opens it sounds like a desktop notification to me so you just have to leave it in the running in the background and next thing you know you have the place your order. Sebastian has been great and then in terms of marketplaces the thing, they are having especially now obviously incredible time because most consumer shopping happens through marketplaces, like marketplaces in the u.s. already are combined, the largest online retailer in the US that’s means like the most interesting status that they all the marketplaces combined, or in the kind of a slice of the market place of from Amazon is larger than Amazon is larger than any other retailer so Marketplace already play a huge part but the thing with the directions we are going into is. [54:02] Hey. Miche marketplaces which done which focused on particular categories and do content as well as coming user Community much better than Amazon eBay could ever do. Second business to business Market places that’s a huge area of growth. Obviously have Amazon business is falling all over my place watching this space I’ll do the business buying is now being done through marketplaces and even on Amazon site that’s the part of Amazon which most people completely forget or, don’t even realize even exist and that’s already a very huge part of the sales and then I think I think third there’s a lot of focus on managed marketplaces, somehow he managed micro-business are remarkably says which help you not only by providing you a wide selection of Supply but also they pick the thing, you are you want so whoever is a managed Marketplace because you don’t think the driver over its upsides driver is best for you, so we will see this continuously going that direction is even, as even marketplaces like Amazon and eBay will be much more kind of pressure to be in a position of trying to help consumers to pick the item that you want, rather than providing them to just endless list of items available millions of items account of what in relying on the consumer somehow picking the thing they want so. [55:21] Kind of super this deposit all in perspective like Matt like marketers is going to be continuously growing bigger and bigger but they’re also going to kind of change in shape, to move away from these generalized marketplaces like Amazon to focus on their own strengths because I think it’s your e-commerce business right now only trying to build up my confidence right now it’s probably a bad idea trying to go directly against Amazon’s business or trying to go to the marketplace this follows the same model it’s a much better idea to do something differently or have a different model and examples like Etsy and exams like wish, like they’re all doing really well on their own like truck by not trying to be like Amazon and eBay who did try to be like Amazon are obviously not doing as well. Jason: [56:08] Joe you know usually people that are pro Marketplace on the show are really just pandering the Scott but it’s very obvious that you have True Religion about Market. Joe: [56:20] They are great. Jason: [56:21] Yeah no and clearly like globally they are winning like it seems like the the dominant most successful form of. Joe: [56:29] Do me do me a favor like to kind of put it all like in the final perspective like to me a Marketplace is just, it’s a reinvention of a shopping mall for the internet which means the aggregate consumers in a single place, boss allowed single shops or single Brands to talk to these consumers much more cheaper than having to do their own, kind of customer acquisition and inverse a Marketplace will always make sense and sure you will always have Brands and retailers who can run their own stores and current that on that position but ultimately a Marketplace could always do it much more efficiently the question becomes like how do you do that and still retain some kind of brand value and not give up all the to do something like Amazon. Jason: [57:12] Yeah well well said and that seems like a great place to leave it because we have used up all our allotted time as always if you had a burning question or comment feel free to hit us up on Twitter or Facebook if this show is valuable to you we sure would love it if you jump onto iTunes and give us that five star review, Joe real pleasure talking with you thanks very much for taking the time. Joe: [57:34] Hey guys thanks for having me. Scot: [57:36] Joe Fox want to follow some of the awesome content that you guys put out there what’s the best place. Joe: [57:42] Marketplace post.com or if you want to find me luckily I have the one of the most unique names you can think of so if you just if you just Google my name and you’ll be able to find in two seconds. Jason: [57:55] That is terrific we will put those links in the show notes and until next time happy commercing.

Can’t meet with sellers because of coronavirus? Here’s how to get contracts signed over the phone.This works… we’re locking up contracts right now without meeting sellers in person.A lot of real estate investors are waiting on the sidelines… but the guys and gals who’ve figured out how to do this are crushing it.I asked my acquisitions manager Chad King to break down how you can do this. He’s digging into stuff like…What you need to do DIFFERENTLY when closing over the phone...How to build REAL rapport when you’re not face-to-face...How to make offers (what to say and NOT say)...What you need to do NEXT after your offer gets accepted…How to handle getting contracts and other documents signed......and more.You may recognize Chad King from Flip Hacking LIVE 2019. Chad is Bill’s Sales Manager at Blackjack Real Estate and handles all sales training for the company. He is also a sales coach for 7 Figure Runway and 7 Figure Altitude members.Want to hear more from Chad? Join him and the rest of the 7FF team at Flip Hacking LIVE, the #1 live event for impact-driven house flippers and wholesalers October 15-17, 2020, in Orlando, Florida!Enjoy the podcast? Subscribe and leave us a review!To hear all episodes of the podcast, visit https://7figureflipping.com/podcast. See acast.com/privacy for privacy and opt-out information.

EP213 - Deloitte's Kasey Lobaugh Recessions and the Future of Retail Episode 213 is an interview with Kasey Lobaugh, Principal and Chief Retail Innovation Officer for Deloitte. This time we discuss a report Deloitte published last year "Boom, gloom, or doom? What the next recession might mean for consumer companies" which is suddenly very relevant to retailers facing the Covid-19 epidemic. Kasey also gives a sneak preview of new report exploring the history of predictions around "The Future of Retail". Look for announcement about that research on Kasey's twitter feed @klobaugh http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript Jason: [0:24] Welcome to the Jason and Scot show this is episode 213 being recorded on Thursday March 19th 2020 I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scot Wingo. Scot: [0:38] Hey Jason and welcome back Jason Scott show listeners Jason one of our most popular annual Traditions now second only to our annual predictions is when we have our friend Casey lobaugh on from Deloitte and he is systemically been able to share with us some really cool insights what’s going on with retail and consumer Behavior. Personal favorite and I talk about this all the time in my pitches is the bifurcation difference between the convenience working to consumer in the valuing consumer so that’s all Chestnut for me so I’m really excited to have Casey back on the show. Tonight’s an extra special Casey appearance first of all he canceled his fancy Australian vacation to be on the show so we appreciate them doing that and then second of all he was set to reveal some pretty interesting to research around the shop talk conference but that was moved due to this pandemic thing that we’re dealing with so we twisted his arm and got Casey to to agree to reveal This research on our show tonight so we’re really excited welcome back Casey. Kasey: [1:44] Thank you I’m thrilled to be here. Scot: [1:46] Yep and you you have a very interesting title so let me get to see if I can nail this Casey is Chief retail Innovation officer and a principal for the retail and consumer products practice at Deloitte and you know that’s pretty worthy title and it makes soup Jason super jealous because he’s tried to jam as many words in there and I think he’s only got a quarter of what you have. Kasey: [2:08] That’s that’s the correct title this week who knows what it’ll be next week. Jason: [2:13] Yeah and for the record of all the things I’m jealous of about you Casey that your title isn’t even in the top 10. Kasey: [2:20] Well thank you I’m plenty plenty jealous of you for all the things that you do as well. Jason: [2:28] That I don’t know what those could be but I’m I’m I appreciate the praise know and accept the praise nonetheless. Scot: [2:35] I’m starting to feel like the awkward third wheel over here I’ll I’ll go on mute while you guys do whatever it is you do. Jason: [2:42] No but. Kasey: [2:44] Jason Jason III really really think highly of you and Scott you’re here as well. Jason: [2:53] Kasey I share Scott’s enthusiasm about having you on the show because I desperately need Scott to get a new Chestnut so I feel like. He’s reading your last Chestnut for like several years and we got to get him some new material I was hoping he wouldn’t bring up our annual prediction show though because spoiler alert later in the show you’re going to totally debunked. Kasey: [3:17] Right right we’re going to talk about some of the research we’ve done. Jason: [3:20] Yeah but that being said I know you’ve been on the show a number of time so our most loyal listeners are pretty familiar with your background by now but as you may know we have a massive new audience that’s growing all the time so can you kind of give us the highlights of your career and. What all those words in your title mean at Deloitte. Kasey: [3:43] Oh I’m happy to do that so and I I think I’m losing count now but I’ve been with Deloitte in our retail practice now I think it’s going on 20 23 or 24 years and in that capacity really during that time I’ve I’ve served the vast majority of the world’s largest retailers. Mostly you know helping those retailers sort of grapple with with whatever was on the horizon so you know early on in my career I was helping retailers with you know moving online so I did a lot of work with just the the.com portion of retailers you know early on when I did a lot of work around you know omni-channel and how the channels come together how we need to think about inventory differently and and these days are really thinking a lot about where retail goes next how do we pay attention to the signs and how do we read those signs and how do we help our clients sort of navigate through that so that’s really the quick flyby of my career with Deloitte. Scot: [4:46] Cool so we covered the pandemic last week so don’t want to go back into that and frankly it with a good our job is to distract people from from all this stuff going on but you know one thing I think we all agree is that this kind of crisis has created dramatically increased the recession that will fasts will face the recession here part of the research you guys have out there one segment is this is kind of I guess pretty good prediction you had said that there’s probably a recession on the horizon and then you guys were talking about what that could mean for Consumer Behavior retailers consumer product goods let’s dive into that give us give us some highlights of that research. Kasey: [5:28] Yeah sure thing now first of all this this research at this point is probably about 8 months old and about 8 months 9 months ago you know of course if you’re around the industry long enough you’ve seen you know the economic cycle is about eight or nine months ago there were signs that started to say that the economy was starting to weaken and so we had gotten organized around that and done a piece that we call are you ready for the next Consumer recession. And the signs that we were seeing at the time where you know several first of all you know we know that the US has faced a recession every on average about 6.1 years and it has been nearly 10 years since the last recession so that in and of itself led us to believe that you know at some point we would be facing a downturn in the economy. But more importantly and probably more ominously the the yield curve actually not only flattened but then inverted. [6:23] And for you know those those of us that sort of follow economics and. You know think about those things the yield curve is really where you know short-term interest rates you know are inverted with with long-term interest rates and it’s it’s known as sort of the number one predictor a recession no it’s not it’s not completely foolproof I think they say it predicted nine of the last seven inversion of the yield curve predicted nine of the last seven economic downturns so we saw that occur you know roughly a year ago we also saw tightening monetary policy we saw Rising asset prices and really ultra low unemployment you know which which. [7:05] Can and did and was starting to result in in Rising wages and inflationary pressure though the inflationary pressure really hadn’t appeared to the extent that we thought it was going to but those are just the ominous clouds and and of course you know. One of the things I say about this is that this is like to use an analogy it’s like. California comes out and says look we don’t want you burning bonfires because. [7:31] It’s really windy and it’s really dry and conditions are ripe for for economic downturn and so really that the clouds that I’m talking about these ominous clouds were really those signs that said we’re not sure what the spark will be but we do know that the conditions really are starting to set themselves up for for this downturn and by the way you know any any spark that you’ve ever seen whether it was 9/11 or any other you know economic event that’s occurred you know often times you can look at that and say boy that was. You know how would you have predicted that that would have been the spark that really pushed us into you know into whatever economic position we get pushed into so you know we weren’t trying to predict what the spark was we were just saying the conditions were starting to get ripe and there’s a there’s a quote that are I work closely with Danny Bachmann who’s our delete US economic forecaster. [8:26] And he’s got a quote that I like he says I can predict with a hundred percent accuracy that the US economy will face another recession. And then in small print he would say I just can’t predict when so we kind of knew you know something was coming we knew that the potential is out there but of course we’re we weren’t even attempting to predict what that was so then we said okay if you know knowing that that’s the case let’s look at previous recessions specific to retail and consumer products and ask ourselves you know what can we learn from those. So we looked at the last two recessions the.com burst and then of course the Great Recession in 2008 and when you look at those recessions and you look at the, the the market impact the impact. And the recession themselves were different right the cause of.com burst was over Valley tech stocks and then the Great Recession was the housing market crash. If you looked at corporate profits you saw two very different recessions as well.com burst corporate profits dropped only by 0.2% and meanwhile during the Great Recession they drop by 13.5%. And the same on wages and salaries the impacts were very different as well the differences were in the labor market. So we don’t know exactly how the next recession will play itself out but when it happens. [9:49] It’ll likely have a significant impact on the consumer and the consumer companies that that’s what we we sort of highlighted so then we said okay well if those things are different. You know where there are things that were. Common where the things that we can actually pull away from those and and he’s actually become really important as we think about our situation today but we came up with three things that became very clear. Happened the first was the growth in digitally and e-commerce. Now of course we knew that e-commerce was growing but when you look at the numbers you look at it comparatively to brick-and-mortar we actually saw in both cases and acceleration. Of e-commerce During the period of economic downturn now overall like retail you know showed weakness but when you pulled it apart what you actually saw was acceleration of e-commerce. [10:42] In addition to that what we saw was. The rise of new competitive entrance now this is really interesting because you know something was happening at the same time you know barriers to entry were coming down because technology was changing but also Capital was becoming increasingly, cheap right as as the FED move to increase liquidity interest rates came down what we actually found was there as. It’s this combination of barriers to entry falling and and available cash was actually allowing new competitors to enter the market at increasing rates during and right after the economic downturn this included not only you know new small digital native startups but we also saw European retailers you know aggressively accelerating their growth in the u.s. marketplace we also saw consumer products accelerating their direct-to-consumer efforts so all those things together where this this new competitive entrance that that really, were fueled during the downturns. [11:43] And then finally and this is sort of relates to the bifurcation that you talked about Scott Lee saw the rise of discount players consumers really materially shifted to the discount players and they were experiencing average growth rates of about 6%, while the rest of the retail industry was declining about 5% in particular during the Great Recession and after the Great Recession discount maintain that growth rate. That they had you know obtained during the downturn so the consumer learned of a new Behavior consumer found a new channel of course that channel ended up with a flood of. You know of quality because the traditional retailers were really trying to liquidate product so it really sort of added to the to the mix so if you think about those things as we said here today you have to ask yourselves. You know how will those play themselves out you know we believe that we’ll see an acceleration of digital and e-commerce will we see. Discount and an off price you know accelerate as well. [12:48] In addition to this we see something happen with the consumer the consumer based fundamentally changed. Due to the uneven economic recovery it happened after the first downturn of the.com. Bubble bursting and also happened after the toothache 2008 recession if you looked at discretionary income changes during the.com cycle. And the Great Recession cycle they were very uneven so for example if talk about the Great Recession from 2007 2017 if you were in the low-income bracket you actually ended up, decreasing your discretionary income by three thousand dollars at the same time if you’re in the high income bracket up. $18,000 so it was real uneven recovery and a largely that came from that came from. [13:39] Well many facets but one facet was availability of capital so. Liquidity slated to the market if you had good credit ratings you could Access Capital at very low interest rates. The problem is at the same time that liquidity became available because the housing bubble you know led to the downturn we actually raised. The regulations and raised the criteria by which we would give people loans so if you were in the high enough income bracket you could easily secure a very low interest rate loan, the lowary off you were the less accessible that Capital was to you. [14:18] So coming out of all of that then what was interesting this is a this is something we highlighted this year ago was this idea that if you looked at the industry of retail there was something going on you know even a year ago that was really a little interesting and maybe a little disturbing and I was a substantial decrease in the return on assets. That the industry was was showing and if you go back over the last 20 years 30 years what you’d find is during times of, I’ve strength the industry would have growing increasing return on assets and only during economic downturns with the return on assets start to slip and go you know move in the opposite direction. The problem is for retailers starting in 2012 even though we were in strong Economic Times and we were coming out of a downturn we were in the recovery starting in 2012 we actually started to see a negative. Yeah yeah impact on returning that on assets we started seeing return on assets moving down all the way through 2017 as if the economy was actually not doing well in fact it was, and that sort of leads to the question of what happens to an industry that is operating in in a relatively healthy economy but they’re showing signs of weakness when it actually gets weak so I know that’s a lot of information about the research it was pretty fascinating and go through it and of course it’s more interesting to me now to look back on the research given where we’re at today. Does that make sense. Jason: [15:44] It totally makes sense and just to augment that one point you made like you talked about the acceleration of digital through these. These recessions that you track. That that’s even more surprising because you kind of looked at a couple specific recessions and one of them was the.com bubble right and so there you go, you know man did it people overvalue dot-coms did they also sort of overvalue the utility of dot-coms and so you might have expected. Digital shopping to decelerate when a.com bubble threw us into a recession and even there you saw digital grow. Kasey: [16:26] Yeah interesting that the way we looked at it was and on a relative basis because of course you saw you like right in 2008 we actually saw you know retail softens sort of overall but when you looked at it relatively speaking and said okay when someone is shopping retail you know which way are they shopping, so you have to look at it that way to understand the acceleration because the acceleration actually occurred during a period where it looks soft and it looked like the market was softening but when you looked at it relative to brick-and-mortar that’s where you really see the acceleration. Jason: [17:01] Yeah no that makes perfect sense so I read I got thank you for reminding me about that research I read it when you published it but then it was. Prescient to kind of re read it right now in my big takeaway is like that there’s demonstrable evidence that these recession events exacerbate bifurcation right both of businesses. It seems like there’s a chunk of businesses. The do better in the recession than other businesses that there’s a gap that opens up and also as you would have to recently. It exacerbates bifurcation of consumers and you talked about the Gap in real earnings but you’re in your report you also talked like. Literally life expectancy there’s a big gap between affluent consumers and non-employment consumers. Kasey: [17:52] Yeah the idea of economic bifurcation is so prevalent when you really start to use that as a lens and you’ll hear me talk about this on every one of our research reports because it just. Constantly comes back up is the whole Market wants to be fixated on age. You know as a driver of behaviors but over and over again what we find is it’s this it’s the economics and this economic bifurcation that dramatically is more important. To how consumers are behaving than ages so po what I say is people behave like their income. Not like their age and I’ve got so many data points so many different lenses that we’ve used to prove that time and time again. Jason: [18:36] Yeah Amen on that I feel like the age was actually never that, never correlated that well but it just that was the attribute we knew about our audiences right and so like that was the attribute that everyone used but so when I will get your research and I say hey, what can I business leader that’s contemplating like you know all the. Current events you know there’s there’s a very real chance that throws us into a recession or at least recession like economy what are some takeaways for how best to. Sort of be one of the winners in that bifurcation and I there a couple things that jumped out at me but like do you have sort of a top level 4. Wait what’s the general advice you give to someone about thinking about the kind of Investments they should make and the. The kind of financial moves they should be making like when they find themselves in a. Kasey: [19:35] Yeah well actually the advice is better about how to think about it before the recession think about it before you find yourself in in really difficult times. What we’re finding increasing as you can’t fall back on the old Playbook you know compressing vendors cutting sg&a reducing headcount feeling Back Store labor and just going promotional if you look back at who the winners and losers were coming out of both of the previous recessions what’d you find out was those are not the playbooks that that led to healthy successful outcome what we found was, for those retailers that increasingly really focused on why they matter and I know that’s an easy thing to say but but what you find is is that. I must say it’s like being. [20:23] Knowing what it is that your consumers really value about you and then being Unapologetic about investing into that so if you’re an off-price retailer you know know that and then invest into that, if you’re you know if your product is supreme the know that in invest into that and what we found is that during these times and you falling back on the old Playbook we. You know our retailers in the marketplace consumer products companies you know often times focus on the Playbook and they lose sight of that we also said build a war chest to invest in the growth cuz it’s during these times that those companies that found themselves you know investing into the structural change that’s happening during the downturn are the ones that are best positioned for what’s about to occur coming out now, if you find yourself in the recession and you haven’t invested into the war chest that allows you to invest into that growth you really find yourself in difficult position because you can begin to see the market. You know come back together get healthy and start to thrive again but you haven’t you you know you don’t have the resources that allow you to you know aggressively invest into that we also know that embracing technology automation to increase your leverage during the times of growth. [21:39] And then looking outside your four walls to embrace new Partnerships those are the things that really came out when we looked at who won and who approached you know the growth coming out of downturns. Differently as opposed to the old old Playbook I I love this quote that Benjamin Franklin. [21:57] Had we said by failing to prepare you are preparing to fail. And that’s why we wrote that’s why we did the research because you know eight months ago was the time when we were you know trying to get our clients that sort of recognize that the risk was increasing and that they really needed to you know begin to take it seriously and begin to prepare. Jason: [22:18] Yeah it is I think that’s fascinating in that I had an early Mentor who was a very very successful retailer Wayne huizenga and he used to constantly heart on this philosophy that. In economically good times that’s exactly when you should most be focusing on cost reduction and cost controls and in economic down times that’s exactly when you should be investing because your your. Capital actually works harder and gives you a higher return in those economically distressed times than it does when everybody is pretty flush. Kasey: [22:56] Yeah I think that’s that’s that’s easy to say it’s really hard yeah I always like to put my practical like as insulting it’s easy for me to say here’s what you need to do but I was trying to put my practical hat on and recognize how difficult that really is to do that said when you look at who the winners and losers were coming out of the previous recessions that’s exactly what they did. Jason: [23:17] Yeah I briefly tried to learn how to ride a jet ski once and counter-intuitively when you’re about to fall off the jet ski and it’s unstable the correct thing to do is give it more gas and go faster because that’s what makes you stable but it’s not what your brain wants to do. Kasey: [23:34] That’s a great analogy. Jason: [23:38] Well that is awesome one last question on sort of learnings from recessions do you have any point of view like. So you’ve got a consumer that go through a recession you know consumer confidence goes down you know eventually those recessions in. Do we tend to see consumers behaviors rebound and do they act exactly like they did before the rebound or do these recessions tend to have sort of a hangover effect on consumer Behavior even when the economy turns around. Kasey: [24:11] Yeah. Without a doubt our research research tells us that the consumer adopts new behaviors during the down times that they maintain coming up. So I I would expect a lot of the behaviors a lot of the things we see going on even today with people adopting new behaviors that that those are going. Accelerate those are going to become prominent and I don’t expect those to fully bounce back I I would expect some behaviors to you know to bounce back somewhat, however I think predominantly I’d say the people are learning new behaviors as they do they stick with those new behaviors. Scot: [24:51] Michael hopefully on-demand car washes one of those papers, all right well now that we have all that kind of Downer recession pandemic talk behind us let’s dig into the new research Casey what’s the high level of how you guys came up with this and what you’re revealing on the show tonight. Kasey: [25:10] Yeah sure thing you know here we are its 2020 and we are the number one request for getting from our clients is it tell us about the future. Of the industry tell us about the future of retail or we get you know the future of the store and of course that seems to be a topic that that that is hot with our clients but it’s also you know very well published out there so we looked at it and just said, okay you know how would we think about it how would we approach that topic and how do we do it in a different way than maybe you know has already been done and that’s really what what got us to dig into this this research that, you know that we call retail and consumer products 2020. Scot: [25:54] Cut it and you were kind enough to give us a little bit of a sneak preview of the research and I have to say I really enjoyed it and looking forward to when you publish the final version in there you kind of talk about seven Trends you know of what this retail 20/20 looks like I thought they were all really good so maybe give us a high level overview and then Jason and I want to tease apart a couple of. Kasey: [26:17] Yeah before I do that let me give you a little of the Segway that gets us to the seven trends. In in the research one of the things we did before we started our own research as went back and said, you know how good is the industry at this idea of predicting the future so we went back and spend time over the last 20 years of research is trying to assess. How good are we as an industry and there’s great you know Publications a lot of great you know commentary that’s out there but what you find when you summarize it all together is, we’re really not that good as an industry. Professing the future and then the question is well okay well if we’re not that good as an industry we haven’t been that good at it for 20 years what makes us think that you know that we had Deloitte and the way we’re going to research this is any different. [27:09] And it’s really the findings that relate to his kind of that backwards view that gets us to how to think about this problem differently and the way I like to call it is let’s move away from prophecy. And let’s actually get practical okay because what you’ll discover is most of the future of pieces are just. Prophetic there’s just people sort of imagining pie-in-the-sky with the future will be like and and the Saving Grace by the way generally is they never tell us when the future will be here so it’s potential that all those predictions they make will you know will be true at some point however the vast majority of the predictions that have been made over the last 20 years actually as we sit here today are not true. [27:50] Okay so if prophesizing doesn’t work then if I look back in history how would I have known, we’re we would have ended up as an industry and the interesting part is it’s actually there it’s actually there in the data if we’re actually paying attention to what’s going on in the data we can actually play out trends that lead us to where we’re at today so that’s the Segway and that’s sort of the the approach that we said okay so if we’re not going to prophesize about the future let’s go look at the data. And so we looked at our we’ve got a group with that we call our Center for Consumer insights that has phenomenal data, a lot of different sources of traffic and sales and consumer behaviors Etc and we said well what’s the data tell us about the future and that’s where through working with the center for Consumer insights we came up with the seven trends that we see that are broadly shaping the future of retail and consumer products, no by the way you got to recognize it retail and consumer products is a really broad industry said everything from apparel fashion luxury goods to grocery you know consumer products tables Etc so these are really Broad you know in their application but I’ll go through what those seven are that the data tell us the first one is commoditization and premium ization a [29:15] And I’ll talk a little bit more about what’s going on there but we also have digital success is growing even more elusive that’s the second Trend the third Trend pertains to physical retail. And the third trend is smaller and closer I’ll talk about the data that we’ve got there as well the next train is new models become material. And the interesting part here is not when I see new models things like rental things like resale you know in the apparel world or or, yo ghost kitchens in the restaurant industry those sorts of things are all new models, and in and of themselves are not that interesting in terms of size or scale but when you put all the new models together they actually start to become material in terms of how they’re eating into share. [30:07] The next train we identified was convenience. As the new Battleground so again I talked earlier about the idea in the industry that says everything’s experiential and we’d actually say convenience as an element of The Human Experience in particular is what’s driving the new Battleground the next train is health and sustainability for some. And we talked about that Jason the bifurcation is that when you dig into health and sustainability it actually is not a broadly applicable trend is actually really applicable the higher income you go the lower income you go you actually find reverse Trends in play. [30:46] And then the last point is it builds upon research we had done previously and it’s fragmentation and consolidation of market share we actually see some really interesting Divergence happening in terms of how market share is is consolidating where it once was fragmenting or fragmenting where it once was consolidating, so those are those are the big seven forces that we go deep on and use data to support how those are shaping the future. Jason: [31:13] That’s awesome and I let’s jump into a couple of those I do want to say I suspect you’re being slightly kind because you talked about this this ocean of retail prophecies and how you know most of them are just kind of. Prophecies are opinions and I suspect there is a huge chunk of those in fact I just did a Google search on future of retail and there’s. Seven million two hundred thousand results. Kasey: [31:41] And and I had a team that actually had. Through those 7 million two hundred results and we’ve got them all categorized and we’ve gone through them so we really stared at him and said you know what are they telling us and in our research paper we really go deep into it so that you can sort of see what the flaw is that that’s behind a lot of the approach to sort of thinking about the future. Jason: [32:03] Yeah and so to your team and they’re listening I’d like to apologize for the 500 of them that were me but I think there’s another big chunk of prophecies in there which are the self-serving ones right which is like the the. Computer speech vendor predicting the future of retail is computer speech. Kasey: [32:22] That’s right that’s right there there’s plenty of those in some of those are commissioned so they’re they’re commissioned by you know vendor you know I something that does research but when you dig into them you can go okay this makes sense you’ve commissioned this study. Jason: [32:38] Yeah so moving on from the the. The grand setting to the sort of seven trends that you guys notice that we’re sort of grounded in your, your consumer data set what the first one that jumped out to me is actually the first one on your list because it’s a topic I talk a lot about but that’s the commoditization and premium ization which I feel like I’ve said that before but I never thought it was an official word until I saw the what use. Kasey: [33:07] That’s right now you can use it officially yeah you know when you look at products in particular and you look at what’s going on you know you certainly see this again and you’ll hear me talk a lot about reduction in barriers to entry, that that consumers have access to technology that gives them visibility in a way you know that they didn’t previously have and then it also gives you know anybody selling a product they’ve got Avenues to you so you know if you’re buying a particular brand of something like mac and cheese you’ve literally got thousands of options to buy that very same product. And what happens when that occurs when you know we’ve got you know slowly you’ve got margins that are being eaten into as one after another tries to out price you know the other so we’ve got a lot of great research about how you know margins on products are being eaten away, and that’s the commoditization at the same time you have this explosion of choice, so you if you looked at a traditional grocery store and you looked at 1990 they’d have you know roughly 7,000 items would be available in a grocery store in 2018 it’s 35,000 items so just an explosion you know of options that the consumer has available to them. [34:24] At the same time we’ve seen this growth of private label in fact from 2015 to 2019 there’s been a considerable you know, growth with you know with retailers who are coming out with their own private label product growing from about a hundred and thirty billion to about a hundred and forty three billion over a period of about four years. [34:46] And at the same time that we’ve got private-label happening we’ve got a premium ization of private label so in 2016, of that private label product about 15% of those products or the dollar amount would have you know been categorized as a premium, private label product and go to 2019 and it’s grown to about eighteen percent so not only do we have private label which was once really a value play we’ve now got private label that’s now more of a premium play so really this opportunity for differentiation really becomes you know. The the critical component to think about in a world that’s both commoditizing and premium I guess I can’t say premium icing. Unless I just made up yet a new. Jason: [35:34] You can say it. Scot: [35:35] You did sure weird. Kasey: [35:37] Thank you Jason said Jason says I could. Scot: [35:39] #premium izing well well I kind of out of those seven I wanted to dig in on convenience as the new Battleground so tell us more about what you guys saw there as you looked at the data. Kasey: [35:55] Well first of all when we when we talk to Consumers and you find out why they shop where they shop what we find is the convenience is the number one reason a consumer selects a particular retailer so you have to start there and by the way there’s nothing you know I knew about that that’s not a new age consumer sort of thing in fact we as we studied this what matters most idea you know over the last 10 years we found that convenience, continually comes in first as the most important thing so you start their second of all then we said okay well let’s go look at where the growth is in the industry. And what we did is we took you know a look at categories where convenience or particular retailers where convenience is a major or a primary element of the value proposition and when you categorize that way we find about 67 percent of retail growth from 2016 to 2019 comes from retailers that that prioritize convenience as part of their value proposition in addition that you can certainly see a lot of the growth that’s happening let’s say with mass retailers their initiatives that they’re undertaking like curbside or delivery things like that but also relate to convenience. [37:08] And of course grocery in particular is the most desired area for convenience but we also see things like this like what’s so fascinating about the future of predictions is there things occurring in the industry that nobody was predicting so for example we see you know solid Healthy Growth in convenience stores. And nobody’s nobody in you know in any of the predictions did we see someone talking about the rise of convenience stores as an important you know, attribute are– element in the marketplace. So across the board we see a lot of different ways you can look at it and what we see is convenience you know is really becoming this new competitive Battleground you know much more so than say, experience like entertainment sort of elements that you might bring into the store. Jason: [37:56] Yeah that was super fascinating it’s funny to me because I sometimes wonder like. If convenience is even an unfortunate word to describe a category of store these days because they’re often are so many more convenient ways to. To get a product then then those convenience stores and yet they continue to thrive and grow. Kasey: [38:19] This idea of convenience shows up in in in like when we looked at what’s really going on with physical retail it shows up very prominent there as well. Jason: [38:29] Yeah another one of the trends that got me excited because, embedded in this trend you talk about one of my favorite sawhorse is what I call the mobile Gap as this like shift to mobile devices but aov and conversion rate or not. Equivalent of mobile devices to what they were on desktop so but your macro Trend was digital success grows elusive, and explain a little bit what you mean to our to our listeners about that. Kasey: [39:01] Yeah yeah first of all certainly we know that digital continues to drive a significant amount of the of growth in the marketplace it’s roughly driving 50% of of the growth just last year. You know in retail and it’s growing at about 14.9% sort of depending on what you know what source you look at when we look at it. You know the u.s. figures that come from the government and we’re seeing about 14.9 percent growth rate however, we’re seeing this dramatic shift. To Mobile so now mobile represents about 45 percent of online sales and that’s growing fast you know Mobile sales grew at about 36 percent kegger since 2014 versus only six percent for other digital channels so you seeing this shift occur but there’s a problem when that shift occurs and you mention it and it’s that the conversion rate on mobile is actually dramatically lower than the conversion rate on desktop dropping from about four percent on average down to about 1.7 percent on average at the same time the average order value is dropping from about a hundred and twenty seven down to 86 percent so as your as many retailers and many consumer products companies are paying for traffic to show up at digital that that conversion is converting to dollars at a slower rate and the amount of dollars that is converting or actually lower. [40:24] So that’s problem number one that makes digital success more more elusive however when you then add to it this idea about ad spending because we’re certainly seeing you know an increase spending that shift is happening towards digital advertising and we look at the increase on digital advertising or advertising overall Because by the way as you shift to digital advertising we actually not seeing a commensurate decrease in traditional advertising which means overall advertising is actually increasing at a fairly good clip when retail sales themselves are not you know increasing at the same rate. [41:01] At the same time the cost for digital spend or the digital advertising is increasing and digital ad spending per person is going up again meanwhile TV is staying. Roughly the same if not increasing slightly so that sets up a world where we have to pay for traffic right we’re buying traffic effectively you know as we’re investing in different you know traffic programs that traffic is showing up and is converting at a lower rate driving that traffic through advertising is more expensive than ever and then on top of that shipping rate you know I have an increase from 2010 to 2020 ground shipping is increased 76% and are 80% so, not only not only is it like advertising but its fulfillment as well and of course wages for warehouse workers have also gone up you know considerably all those things put together those Trends lead us to believe that going forward of course digital is an important. You know aspect of growth but that growth is becoming either less and less profitable or in some cases it’s got a deteriorating effect on margins for four major retailers so that’s only going to become more of a problem as we move forward. Jason: [42:16] Yeah I liked all that except the part where you dissed on Advertising because I think that pays my salary. Kasey: [42:22] I take back anything that pays Jason salad. Jason: [42:26] No no no but like just I mean to kind of highlight how real it is like in your in your data set you show in like 2011 Brands were spinning considerably more on television than digital and in 2017 the television spending was about the same but now the spend on digital was much higher than the televisions been so it’s. That that inflection point has really been passed. And yet all the digital advertising and I say this as a digital Advertiser still kind of sucks like I’m super disappointed. With all the events this week that we like you haven’t seen more more advertisers like curtail their advertising for what is at the moment in a relevant product or service. But I digress. Kasey: [43:13] Yeah no no it’s a good point I mean advertising is becoming you know less effective more expensive. Jason: [43:20] Yeah so that was that’s just going to depress me so I don’t want to spend too much time on that I do want to try to squeeze one more in because this was fascinating to me VII Tran fragmentation and consolidation and Tower westerners with that man. Kasey: [43:35] Yeah if you follow the research that we do out of the the industry sector you’ll you’ll know this term because several years back we were trying to assess. [43:46] What the heck disruption meant everybody was saying it but we don’t know how to measure it we didn’t know, you know there’s got to be if it’s occurring there’s got to be a way to understand what it is and to quantify it and then measure is it decreasing or increasing or you know what’s going on with it we came up with a way to think about it you can argue that this is the right way but this is how we came up with a way to think about it when an industry is being disrupted you know new entrants are coming in and in doing so they’re disrupting the market share most likely they’re stealing market share where you’ve got the losers or those that you know you got you got the companies that are donating market share and you’ve got new entrance that have shown up with a new better mousetrap better offering and they’re stealing market share so we would assume that in a market that’s being disrupted you would have increased you know turn over, of market share so we’d be able to we’d be able to understand that by studying what was going on with market share you know and in that came the first term II called it turnover but it’s volatility you know how volatile the market share is for an industry is a measurement that we came up with on how to study disruption and then once you study whether or not it’s volatile. [45:05] The next question is is it volatile because it’s fragmenting or is it volatile because it’s consolidated. [45:13] And you know as we’ve studied that what we saw you know it was roughly 2016 when we study the first time for retail in particular what we found was the volatility was increasing as new smaller players came into the market and not only that but fragmentation what is what was driving that volatility so now you fast forward and we looked at it again to say what’s going on now in retail what we found was the opposite and this is really sort of interesting to think about is that volatility of market share in retail is actually going down, over from 2016 to 2019 and meanwhile what we saw was it was concentration. That was driving that volatility so in other words the big players were getting bigger as opposed to the small players were stealing enough market share to you know stealing it from the big players which we saw occurring roughly in 2016 so it’s interesting just to think about how the Dynamics of competition have changed and therefore how the nature of whatever disruption we see is starting to change. Now if you jump over cuz we studied it also as it pertains to packaged goods and we actually saw the exact opposite. [46:21] Occurring what we really saw for packaged food companies is the fragment by the way with packaged Foods you have to look at it by brand not by aggregate company because of course a big you know. Branded company will have many many brands that they’ll hold so we actually have to break it down and say let’s look at this by Brand level and when you look at it by Brand level what you find is the smaller brands are really weather driving the volatility and you see dramatic fragmentation happening in the packaged food area so just ways for us to think about disruption and to understand the Dynamics of competition and how that’s changing and therefore you know what do we think maybe you know shaping the future. Jason: [47:04] Yeah and like to sort of sum that up like super briefly. So retailer power is concentrating into a few big players and cpg power is getting fragmented into more entrance and so like obviously there’s a, shift in leverage in the whole retailer brand. Dynamic there when that happens so that’s an interesting thing to think about when when you know both tons of companies are plotting their future. Kasey: [47:36] And when you begin to put that together with we talked earlier about premium ization you know a product and and and private label all of that plays together to think about how the consumer is shaping their view of. What they want to buy and where they want to buy it. Scot: [47:54] Very cool so in the paper you go into quite a bit of depth on these Trends and there’s some really good data in there and then you kind of then springboard forward and you say well let’s let’s kind of look forward and see if you you know what you should be doing maybe give us some highlights of that for looking kind of. Kasey: [48:14] Yeah sure thing yeah I know it’s it’s sort of difficult. To lay out I mean one of the things that comes out of this it’s difficult to say the future of. The industry is X because what history would tell us is that the future you know plays itself out differently for different companies and different segments for different customers selling different products so there is no no singular future and in fact as much as one companies is Iggs and has success that actually creates opportunity for another company to zag and have success so you know as one company finds that online retail works and other company finds that physical discount retail works and they’re they’re not at all the same future however they do certainly coexist, and that’s really important to sort of think about you know how you think about. [49:09] You know your company how you think about setting strategy what we say is like think about opportunity through the lens of data, you know for every data point that tells us something is occurring you got to look at the converse and say is opportunity being created on the back sides of this you know for like we talked about Health and Wellness you know we can say oh man the market is being driven by health and wellness you go it is for certain consumers but there’s opportunity for for other consumers who maybe are an economic constraints and maybe don’t have the luxury of. You know buying the high-end health and wellness product maybe they still care but maybe they’re under different constraints so what we try and do is we help our clients sort of think about how do you scenario plan around this how do we use our you know Center for Consumer insights to really think deeply about your consumer and identify where there’s pockets of opportunity you know and generally I’d say look you can read the predictions about the future that are that are prophecies and you know read them as. As input but I certainly wouldn’t be you know in certain would be encouraging my clients to make big Broad bats you know based on Prophecy what I be saying is let’s make that you know based on a deep understanding of our consumer a deep understanding of what opportunities will exist given the the changing competitive landscape. Jason: [50:29] But if you are going to make future bets based on Prophecy they should be mine. Kasey: [50:33] They should be Jason’s that’s for sure. Jason: [50:37] Well I feel like that’s the perfect place to leave it because we have once again used up all our a lot of time but Casey this is super fascinating thanks so much for sharing the research and I know you’re going to figure out in the weeks to come where this gets published and we’ll make sure westerners know how to find it but thank you very much for your time tonight. Kasey: [50:57] No it’s always thank you guys for allowing me to share what we’ve been up to. Scot: [51:02] Kasey if folks want to find you online what are you a are you Snapchatting with a client’s or what’s your. To get in touch with her buddy. Kasey: [51:11] So of course that you can find me Casey lobaugh I’m on LinkedIn I also M @k lob aaugh on Twitter where we publish a lot of our research and our findings we do a lot of speaks at what we’re up to there as well. Scot: [51:26] Thanks for joining us and until next time happy commercing. Kasey: [51:31] All right thanks guys.