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Likefolio's Andy Swan shares their consumer sentiment data on Ebay (EBAY) ahead of their earnings Wednesday afternoon. He says Ebay has high levels of consumer trust and its advertising strategy is working well.======== Schwab Network ========Empowering every investor and trader, every market day.Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – / schwabnetwork Follow us on Facebook – / schwabnetwork Follow us on LinkedIn - / schwab-network About Schwab Network - https://schwabnetwork.com/about
Salesforce (CRM), Snowflake (SNOW) and Ebay (EBAY) kick off a busy postmarket earnings slate. CRM misses 4Q revenue estimates and shares slip lower ahead of its conference call. Meanwhile, SNOW leaps higher as the company announces a partnership with OpenAI. And, following a huge run-up in 2024, EBAY fades after a 4Q earnings beat. Caroline Woods and Scott Durfey provide instant reaction.======== Schwab Network ========Empowering every investor and trader, every market day.Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – / schwabnetwork Follow us on Facebook – / schwabnetwork Follow us on LinkedIn - / schwab-network About Schwab Network - https://schwabnetwork.com/about
**Dow Jones Futures: **Subió +1.19% **S&P 500 Futures: **Subió +1.66% **Nasdaq Futures: **Subió +2.12% **Petróleo: **Subió +0.48% **Bitcoin: **Subió +3.34% -La Reserva Federal inició un nuevo ciclo de flexibilización con un recorte de tasas de 50 puntos básicos, apoyado casi unánimemente (11-1). Se espera que se realicen más recortes en noviembre y diciembre, con un enfoque en el mercado laboral y una inflación que se acerca al objetivo del 2%. El presidente Jerome Powell destacó la confianza en la economía y la importancia de una gestión adecuada para mantener la fortaleza laboral. A pesar de la incertidumbre inicial, los mercados comenzaron a reaccionar positivamente, aunque cerraron a la baja. -La SEC implementó reformas que reducirán el diferencial de precios en acciones, promoviendo mayor transparencia y eficiencia en el mercado. El presidente Gary Gensler afirmó que estas medidas benefician a los inversores y al capital. -Boeing planea despedir a miles de empleados debido a una huelga de su sindicato, lo que ha detenido la producción de varios modelos. Esto podría llevar a una rebaja de calificación crediticia. Stellantis también enfrenta la posibilidad de una huelga por incumplimiento de acuerdos laborales. -Jamie Dimon, CEO de JPMorgan, advirtió que las tensiones geopolíticas, especialmente la guerra en Ucrania y las relaciones con China, representan un riesgo mayor para los mercados que el debate sobre el aterrizaje económico. Resaltó la importancia de estos factores en el contexto global actual. -Alibaba lanzó más de 100 modelos de inteligencia artificial de código abierto, conocidos como Qwen 2.5, con el objetivo de aumentar su competitividad frente a rivales como Baidu, Huawei, Microsoft y OpenAI. Estos modelos, que pueden aplicarse en sectores como automóviles, juegos e investigación científica, presentan mejoras en matemáticas y codificación, permitiendo la generación de textos e imágenes a partir de indicaciones. La apertura del código permite a investigadores y empresas utilizar estos modelos sin necesidad de entrenar sistemas propios, facilitando su adopción. Además, Alibaba actualizó su modelo patentado Qwen-Max, que se ofrece a través de servicios de computación en la nube y ha superado a competidores como Meta y OpenAI en varias áreas. Eddie Wu, CEO de Alibaba, enfatizó la fuerte inversión en investigación y desarrollo de IA para revitalizar el crecimiento de la empresa, que enfrenta desafíos en el mercado chino. Con estas nuevas ofertas, Alibaba busca atraer a más clientes a sus servicios en la nube y fortalecer su posición frente a gigantes como Amazon y Microsoft. Tupperware Brands (TUP) se desploma tras confirmar su declaración de bancarrota. Los envíos de iPhone de Apple caen a pesar de la función de IA. El evento de robotaxi de Tesla (TSLA) tiene a analistas e inversores adivinando. eBay (EBAY) fue señalado como un posible candidato para el short squeeze. CrowdStrike (CRWD) muestra nuevos servicios de ciberseguridad.
Jobs Report The Jobs Report showed the labor market continues to remain on good footing considering nonfarm payrolls rose by 272,000, which easily topped the estimate of 190,000. Strength occurred in health care and social assistance (+83.5K), leisure and hospitality (+42k), professional and business services (+33k), and construction (+21k). Government was also strong as it added 43k jobs in the month. I generally don't like to see government adding this many jobs as it is essentially an expense to taxpayers and it can detract from showing an accurate picture of the private labor market, which should ultimately drive our economy. The strangest part of the report was the divergence between the establishment survey and the household survey. While the establishment survey showed strength, the household survey showed the unemployment rose to 4% for the first time since January 2022 as the level of people who reported holding jobs fell by 408,000. Wage inflation was also a slight concern as average hourly earnings rose 4.1% compared to last year. This was above the estimate of 3.9% and last month's reading of 4.0%. Overall, I'd say this report was somewhat complicated with a mix of positives and negatives. I don't think it provides any evidence for the fed to cut rates, but I also wouldn't view it as problematic. JOLTs The Job Openings and Labor Turnover Survey (JOLTs) showed there were 8.06 million job openings in the month of April. This missed the expectation of 8.4 million and was also below the prior month's reading of 8.4 million. The number marked the lowest reading since February 2021 and it was well below the peak above 12 million in March 2022. While this all sounds like bad news, I believe this puts us back in line with a more normal labor market. Even with this decline, the labor market is still historically strong and I believe there is further room for it to soften without causing problems. There are still about 1.2 job openings for every available worker, which puts us back in line with where we were before Covid. NVIDIA and the S&P 500 There is no doubt that AI has pushed Nvidia to records that are nothing short of astounding. It should be noted that when you include Microsoft, Meta, Amazon, Apple and Alphabet into the equation, these six companies now account for nearly 30% of the value of the S&P 500. Nvidia alone has accounted for close to 35% of the index's gain this year. Even a powerful freight train eventually gets derailed when it gets going too fast. What could cause Nvidia to fall off the tracks? I see more articles about how the demand and future sales of AI could be overhyped. If that comes to be true, then the earnings estimate for Nvidia will fall, which would cause a deep decline in the stock price. It is currently the king of the mountain and no one can knock it from the top, for now. But no company stays on top forever and competition can come out of nowhere causing the price of chips to be cut dramatically, which also could cause a problem for earnings. Keep in mind Nvidia does not make the chips, they rely on Taiwan Semiconductor to manufacture the chips for them. The contracts that they have are rather secret, but what if Taiwan Semiconductor says they want a bigger piece of the pie? This could really hurt Nvidia's profits and there's no other company that can produce the chips at this time. I think it could be a very rocky summer for equities, especially stocks that are trading at valuations that are well above the norm. Natural Gas Prices It was a hot May across the country, except for here in San Diego. We seemed to have some nice weather with temperatures still in the 70s. But with hot weather across the country, it increased electricity demand as people cranked up their air conditioners to stay cool. Before the increase in demand, there was a large inventory of natural gas that brought natural gas prices down to levels not seen in a long time. The reduction in natural gas inventories to more normal levels has allowed natural gas prices to rise and they now trade around $2.60 per million British thermal units which was about 65% higher than the low reached in late March. It is forecasted that this could be a hot summer, which means a higher use of natural gas for electricity to run those air conditioners. One area that is helping is solar, which is reducing some of the need for natural gas. Currently, estimates are that natural gas should not be too much higher as recent prices are perhaps just enough to bring back the drillers. This should make consumers happy with lower natural gas prices and the drillers happy since they can drill more and get a reasonable price for natural gas. It's a nice situation, but keep in mind it will not last forever and something will cause the market to move one way or the other and spoil the party. Game Stop Roaring Kitty is back and I must say I still don't get why people follow this guy. He seems nice and all, but he has profited tremendously from this GameStop (GME) craziness. Keith Gill who goes by Roaring Kitty now holds 5,000,000 shares of GME and has 120,000 call options with a strike price of $20 that expire June 21st. It is unlikely he will be able to take full possession of that stock after the options expire as he would need $240 million to take custody of it after exercising the calls. Just looking at the value of his GME shares he has a net worth of at least $140,000,000. Considering he started this crusade sharing his positions with a $53,000 stake in September 2019 he must have sold during the craziness in 2021. I cannot think of any other way that he was able to amass such a fortune considering the major fall in GME's stock price that occurred over the last few years. The initial premise for buying the stock in 2021 was to stick it to hedge fund managers who were shorting the stock. At that time short interest was over 100% and a short squeeze was rather easy to achieve. Recently the short interest was around just 20%. While the intention was to essentially take money from these big hedge funds, I believe there were many small investors that Gill profited off and this time around if he sells with a big gain, I believe it will come at the expense of even more small investors. The company has terrible fundamentals considering the business model is dying with sales that declined 29% compared to last year and a loss of $32.3 m in the recent quarter. GME also said it would sell an additional 75 million shares on top of the 45 million share sale it had announced in May that raised more than $900 million. Stocks Discussed: Salesforce (CRM), Foot Locker (FL) and eBay (EBAY)
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On Tuesday, February 27th, 2024, eBay held its earnings call, during which it released its financial results. CEO Jamie Iannone informed investors of significant pressure on discretionary spending due to evolving patterns in their business sector. Moreover, he revealed measures to reduce eBay's workforce and roll back alternative workforce contracts, aiming to contain expenses with business growth. The announced performance showed a gross merchandise volume (GMV) of $18.6 billion in Q4 2023, representing eBay's efficient income generation process. This, combined with a 3% increase in revenue amounting to $2.6 billion, provided evidence of eBay's stable operations. In describing eBay's financial landscape, Iannone said, "Our focus on non-new and seasoned items, as well as our emphasis on refurbished goods and luxury, allows us to compete effectively and differentiate ourselves from low-price competitors. We have a unique advantage with our organic traffic, high customer lifetime value, and cross-category shopping. We continue to invest in AI technology and innovative features to drive frequency and engagement on the platform." This operative focus has allowed eBay to enhance user experience and improve efficiency, as demonstrated by a 20% increase in advertising revenue reported in Q4. eBay acknowledged to the investors that while the onset of Q4 faced obstacles due to inflation and tighter holiday budgets, a late-November shift in consumer spending, especially in the U.S, was evident. This change reflects consumer preference aligning with eBay's product offering strategy focusing on value and quality. Looking ahead, eBay conveyed its intent to persist in investing in key categories and customizing experiences per country. In addition, the company aims to diversify revenue by broadening its advertising reach and financial service offerings. eBay's continued dedication to AI technology—especially generative AI—reinforces its commitment to enhancing customer experiences and improving operational efficiency. In conclusion, the recent earnings call demonstrated eBay's understanding of its operational landscape and strategies to navigate through it successfully. Although eBay's strategies are focused and it's investing in technology, the company—like others—faces a dynamic market environment in which conditions can change rapidly. Therefore, the continued success of eBay's plans will also depend on how well it adapts and navigates through these challenges. The company's approach has shown promise so far, and it will be interesting to observe how it holds out in the wake of constantly evolving market conditions. EBAY Company info: https://finance.yahoo.com/quote/EBAY/profile For more PSFK research : www.psfk.com This email has been published and shared for the purpose of business research and is not intended as investment advice.
Hello everyone and welcome back to another episode of Ha! It's a Podcast! This week, Malik resigns from the podcast!? So Tyler sets off to find Nick Jones and bring him back on the show to discuss the new Transformers movie! Various other things are discussed as well, because when you give Tyler and Nick a chance to talk to each other, they will talk for a very long time! Follow us on Facebook and Twitter @HaItsaPodcast and on TikTok @haitsapodcast. Malik's TikTok: @the_jedi_smark Tyler's TikTok: @datbotguy Nick's Tiktok and Ebay: Ebay.com/Painick922, @nickslayerofgnaar
Comments? Feedback@SellSellSell.online *** New International Shipping - It's All Or Nothing (Official) *** The Bulging Mailbag *** Sold Item History Link Still Busted *** Announcing the Announcement of eBay Open Details
In der 38. Folge von Behind the pod geht es um Community Builiding via Audioformat. Wir hören in "eBay - der Podcast für Händlerinnen und Händler" hinein und klären: Wie kann ein Podcast dabei helfen, eine starke Community aufzubauen und wie funktioniert hörbares Community Management?Zu Gast ist David Philippe. Er ist fürs Seller Engagement bei eBay zuständig und teilt mit uns, inwiefern das Format auch fürs Unternehmen unverzichtbar ist. Link zum Podcast: eBay: eBay - der Podcast für Händlerinnen und Händler Gast: David PhilippeMehr Informationen zu Corporate Podcasts:W&V: https://www.wuv.de/podcastAchtung! Broadcast: https://achtung.de/agencies/achtung-broadcast Hosted on Acast. See acast.com/privacy for more information.
Straight from Benzinga newsdesk, host Brent Slava brings you the market news and stocks to watch.Subscribe to our Stocks To Watch Newsletter here : https://go.benzinga.com/sales-page-187126583617110118712659The earnings are coming in hot this week!The following companies will be reporting their quarterly results:Alibaba (BABA) - Will report Thursday before market open. Analysts expect earnings of $1.52 per share on sales just over $30 billion.eBay (EBAY) - To publish results Wednesday after market close. Several sell-side analysts recently lowered estimates on eBay. One analyst noted foreign exchange headwinds will likely impact the company's gross merchandise value. Another analyst highlighted that while the company's management has recently put forth some intriguing ideas to potentially innovate, "the transition from a generalist to a category killer will take time."Block (SQ) - Will report results Thursday after market close. Analysts expect earnings per share of $0.17 on sales around $4.35 billion.Under Armour (UAA) - Will post earnings Wednesday before market open. Analysts at Telsey Advisory Group expect the company to publish in-line results and guidance that will be slightly lower from the previously issued forecast.Booking Holdings (BKNG) - Will report results Wednesday after market close.Hosts:Brent Slava Reach out to Brent at brent@benzinga.comSr. Reporter, Head of Benzinga Newsdeskpro.benzinga.comFree 2-week trial, no credit card requiredUse coupon code YOUTUBE20 to get 20% offDisclaimer: All of the information, material, and/or content contained in this program is for informational purposes only. Investing in stocks, options, and futures is risky and not suitable for all investors. Please consult your own independent financial adviser before making any investment decisions.Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
Joe is Founder & CEO of ExecThread , a VC-backed crowdsourcing platform and premium job-sharing network that enables 225k+ professionals to access the “hidden job market”. ExecThread is the largest global aggregator of unpublished executive-level job opportunities. Joe has been a successful start-up CEO and operating executive at high-growth tech companies including HopStop (acquired by Apple), Quigo (acquired by AOL) and eBay (EBAY) with a strong track record of recruiting teams, launching new products, raising venture capital, growing traffic, eliciting engagement, scaling revenue and achieving liquidity. https://execthread.com
J.P. Morgan (JPM) is set to hold an important investor day, and a highly anticipated conference, featuring eBay (EBAY) and Intel (INTC), among others. AND, Nvidia's (NVDA) first quarter results are due, after shares plunge last week. Learn more about your ad choices. Visit megaphone.fm/adchoices
Just trying to get it right for the YouTube video series on “The Truth About eBay.” It is not safe to invest, buy, or sell anything at eBay. eBay is a toxic corporation destined for bankruptcy. --- Send in a voice message: https://anchor.fm/bling-viera/message
Straight from Benzinga newsdesk, hosts Brent Slava and Steve Krause bring you the market news and stocks to watch.Steve and Brent focus on:Friday Fun Fact: https://www.britishmuseum.org/collection/object/Y_EA5634Benzinga Pro's Top 5 Stocks To Watch For Friday, May 6, 2022: GME, PTON, PLTR, FNKO, BLCOBZ WireToday's 5 Stock Ideas:GameStop (GME) - A play on trading of crypto and non-fungible tokens (NFT) via the company's new Wallet feature. The website https://wallet.gamestop.com/ circulated among traders Thursday. The site was labeled as the beta version of the GameStop Wallet. While the Benzinga newsdesk team could not verify the authenticity of the site, GameStop did file for a trademark on "GameStop Wallet" at the end of March 2022.Peloton (PTON) - Shares were down 3% following a late-Thursday Dow Jones/Wall Street Journal report Peloton is seeking a minority investment. The report said the company is looking to sell about a 15-20% stake.Palantir Technologies (PLTR) - A WallStreetBets favorite. The company will report quarterly results on Monday before market open.Funko (FNKO) - The stock was up 18% following news a consortium group including eBay (EBAY) and former Disney (DIS) CEO Bob Iger will buy a $263 million investment in Funko at $21/share.Bausch + Lomb (BLCO) - An initial public offering (IPO) expected for Friday. Shares priced at $18, below the expected range of $21-$24. The company describes itself as "a leading global eye health business of Bausch Health (BHC)."Hosts:Steve Krause Reach out to Steve at stevekrause@benzinga.comSr. Reporter Benzinga NewsdeskBrent Slava Reach out to Brent at brent@benzinga.comSr. Reporter, Head of Benzinga NewsdeskRyan Faloona Reach out to Ryan at ryanfaloona@benzinga.comDirector of Customer Success pro.benzinga.comFree 2-week trial, no credit card requiredUse coupon code YOUTUBE20 to get 20% offDisclaimer: All of the information, material, and/or content contained in this program is for informational purposes only. Investing in stocks, options, and futures is risky and not suitable for all investors. Please consult your own independent financial adviser before making any investment decisions.Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
Here's what is happening in the markets today, Thursday, May 5th Stocks rally after Fed Meeting Traders loved “Super Powell's” press conference Earnings: Etsy (ETSY) and eBay (EBAY) struggle Crude Oil rallies 5% … and much more PLUS: Here's how we trade these crazy markets This wraps up today's stock market news. If you enjoyed the "Stock Market Today" episode, make sure to subscribe to this podcast. And for more stock market news, visit our YouTube Channel: https://youtube.com/rockwelltrading2008 #todaysstockmarket #stockmarkettoday #stockmarket
Joe is Founder & CEO of ExecThread, a VC-backed crowdsourcing platform and premium job-sharing network that enables professionals to access the “hidden job market”. ExecThread is the largest global aggregator of unpublished executive-level job opportunities.Joe has been a successful start-up CEO and operating executive at high-growth tech companies including HopStop (acquired by Apple), Quigo (acquired by AOL) and eBay (EBAY) with a strong track record of recruiting teams, launching new products, raising venture capital, growing traffic, eliciting engagement, scaling revenue and achieving liquidity.Joe was named Entrepreneur of the Year in 2012 by Crain's New York Business, and was #9 on Business Insider's 2013 "Silicon Alley 100" list (as one of the Top 100 tech executives in NYC). Joe is a Board Member of the Hoyas Unlimited Board of Governors Company for Georgetown University, was previously on the Board of Directors of Kalexo (acquired by Autodesk) and Belief Networks (acquired by Benefit Focus), and also served on the Board of Advisors of Adtuitive (acquired by Etsy), Spongecell (acquired by Flashtalking, Inc., which was subsequently acquired by Mediaocean) and Snooth (wine discovery platform). ExecThread: https://execthread.comJoe Meyer: https://www.linkedin.com/in/joejmeyer/Michael Koenig: https://linkedin.com/in/mkoenig514/
Auctions on the internet. Back in the 1990s it was a new thing. eBay pioneered it, and grew to dominate the ecommerce landscape - for a time. But along the way it picked up as well as sold a variety of businesses, which helped bolster its returns to shareholders.In today's episode we cover the history, business model, financials, and future outlook of eBay.Click here to learn more about Stock Stories Premium (bonus episodes).Enjoy the show? Rate and Review to share your thoughts:Apple Podcasts (iPhone) | Podchaser (Android)Connect with me: stockstoryteller.com | Instagram: @stockstoryteller | Twitter: @stckstryteller | Email: alex@stockstoriespodcast.com.Click here to review Stock Stories on Apple Podcasts. Click here to learn more about Stock Stories Premium (bonus episodes).https://stockstories.supercast.tech/
Here's what is happening in the markets today, Thursday, August 12th.- Futures mixed after key PPI data and Unemployment Claims.- PPI data for July came in higher than expected, with producer prices up 7.8% year over year compared to the 7.3% expected.- Weekly Unemployment Claims came out inline with expectations with 375,000 Americans filing for unemployment last week.- Palantir (PLTR) up almost 9% pre-market after reporting earnings that were inline with expectations and a revenue beat with sales up 49% from a year ago.- eBay (EBAY) own just over 1.0% pre-market after reporting earnings that beat expectations by 0.04 but said they saw a decline in active users and expect a decline in revenue for the current quarter.- Lordstown Motors (RIDE) reported a bigger earnings loss than expected. But the company says they are still on track for limited production by the end of September.This wraps up today's stock market news.If you enjoyed the "Stock Market Today" video, make sure to subscribe to this podcast. And for more stock market news, visit https://rockwelltrading.com.#todaysstockmarket #stockmarkettoday #stockmarket
We chat with Jea Yu from Market Beat about the crypto market. He day trades, but does he night trade crypto like Bitcoin (BTC) and Ethereum (ETH)? He also shares a stock wishlist with us and gives price targets on a variety of stocks like Nautilus, (NLS), eBay (EBAY), Endeavor (EDR), Kopin Corp. (KOPN), and Genworth Financial (GNW). 0:00 Intro with Disclaimer 0:48 Does Jea Trade Crypto? 5:06 PLBY is a NFT Play? 9:08 Any Interest in DeFi Tokens? 10:40 Jea's Wishlist (EBAY) 13:40 Nautilus (NLS) 15:01 Kopin Corp (KOPN) 16:08 Genworth (GNW) 16:50 Endeavor (EDR) 18:52 Stellantis (STLA) !We produce videos and content to share the perspective of different investors. No video we produce is designed to be direct investing advice, and the investing opinions of our guests are their own. Invest at your own risk. Do your due diligence. !!Jea has no positions in the companies mentioned, but owns some ETH, Bitcoin, and Litecoin #stocks #investing #trading --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Here's what is happening in the markets today, Thursday, May 13th.Inflation concerns: the major indices haven't found a direction yet after yesterday's slide. Yesterday, the CPI report showed that inflation in the year to April hit a 13-year high. It climbed at its fastest pace since 2008. The Consumer Price Index came in at 4.2% vs. expectations of 3.6%, which is already ahead of the Fed's 2% target. Yes, we know that this is due to shortages caused by COVID, but there are concerns over how long it will take for prices to settle down. The only CPI reading that matters is the next one. Future readings will better help policymakers understand whether inflation is less “transitory” than it appears to be. The Dow had its worst day since January, while the S&P 500 and Nasdaq fell over 2%.What does the Fed say? Investors today will be looking for further comments on the inflation situation as the Fed's Thomas Barkin, Christopher Waller and James Bullard speak at several events. Should the price pressures run too hot for a sustained period of time, the Fed may be forced to taper or even bring some rate hikes forward. The sentiment saw U.S. stock index futures flash red again overnight.More data is also ahead, with producer prices for April and weekly jobless claims.The Colonial Pipeline, the largest gasoline pipeline in the U.S., reopened late on Wednesday after a ransomware attack caused it to close five days ago. Colonial doesn't plan to make a payment to the hackers (Dark Side), according to the Washington Post. Yesterday, the criminal gang posted the names of another three new targets on the dark web that have been cyberattacked. While the companies have not publicly confirmed the breaches, one is said to be based in Illinois, one in the U.K. and the other in Brazil.Bitcoin (BTC-USD) is falling after Tesla's (TSLA) CEO Elon Musk is ditching Bitcoin. He said he would suspend vehicle purchases using Bitcoin. "We are concerned about rapidly increasing use of fossil fuels for Bitcoin mining and transactions, especially coal, which has the worst emissions of any fuel," he wrote in a tweet. "Cryptocurrency is a good idea on many levels and we believe it has a promising future, but this cannot come at a great cost to the environment." Isn't it odd that Musk, who runs an electric vehicle company with the mission of reducing fossil fuel emissions, wasn't aware of the vast amounts of energy used to mine bitcoin? Facebook (FB) is making another effort at cryptocurrencies. Their crypto called Diem (formerly known as Libra), is relocating its main operations from Switzerland to the U.S. as it scales back its global ambitions. "It's a realization that the effort will require a presence that is acceptable to U.S. regulators,". Facebook first unveiled Libra in June 2019 as part of an effort to expand beyond social networking and "empower the billions of people" that don't have bank accounts. Founding members are including PayPal (PYPL), eBay (EBAY), Stripe (STRIP), Visa (V) and Mastercard (MA).CDC recommends Pfizer (PFE) vaccine for 12- to 15-year-olds.Earnings: Jack In The Box (JACK) stock fell 5% after the burger chain predicted higher cost pressures, seeing commodity cost inflation of about 3% and labor cost inflation of 5% to 6%.Gov. Mike DeWine of Ohio said the state would give five people $1 million each for getting vaccinated.This wraps up today's stock market news.If you enjoyed the "Stock Market Today" video, make sure to subscribe to this channel. And for more stock market news, visit https://rockwelltrading.com.#todaysstockmarket #stockmarkettoday #stockmarket
On Today's PreMarket Prep: - Should We Buy Tech Stocks? - Earnings from Apple $AAPL, Facebook $FB, Ford $F, eBay $EBAY and more - Should Amazon $AMZN split their stock? Featured Guests: Marc Chaikin, Chaikin Analytics 25:00 Peter Tuchman, The Einstein of Wall Street, Wall Street Global Trading Academy 1:05 Meet the Hosts: Dennis Dick Twitter: https://twitter.com/TripleDTrader Joel Elconin Twitter: https://twitter.com/Spus Spencer Israel Twitter: https://twitter.com/sjisrael Get 20% off Benzinga PRO➡️https://benzinga.grsm.io/youtube20 Become a BENZINGA AFFILIATE and earn 30% on new subscriptions➡️ https://benzinga.partnerstack.com/ Tune in to the show LIVE or via podcast! iTunes: itunes.apple.com/us/podcast/benzinga-tv Spotify: The Benzinga Crypto Show brings you the latest news, insights and price predictions in the crypto space. Check out the TOP coins! https://coinmarketcap.com/ https://coinmarketcap.com/alexandria/ Meet the Host: Catherine Ross Twitter // https://twitter.com/rossreports Special Guest today: Michael Wagner: Co-Founder & CEO of Star Atlas https://twitter.com/staratlas Follow Benzinga Crypto on Twitter!➡️https://twitter.com/benzingacrypto Subscribe to the Benzinga Crypto Newsletter ➡️https://share.hsforms.com/1iepZK7-OSv... Get 20% off Benzinga PRO➡️https://benzinga.grsm.io/youtube20 Become a BENZINGA AFFILIATE and earn 30% on new subscriptions➡️ https://benzinga.partnerstack.com/ MAIN CHANNEL: https://www.youtube.com/channel/UCqQs28K2zj2dOsc5NfXUKEg BENZINGA CLIPS https://www.youtube.com/channel/UC88NXKcN8aktLkAERT0_Giw BENZINGA EVENTS https://www.youtube.com/channel/UCc4AQ-zcHlJ3OIgkL-QDZNQ PRO TOOLS:
We chat with Jea Yu from MarketBeat, where he breaks down what happened before and after Coinbase's (COIN) emergence on the stock market through DPO. He also shares some companies he is watching in the stock market right now like Nautilus (NLS), Ebay (EBAY), Energy Fuels (UUUU), and MP Materials (MP). 0:00 Introduction with Disclaimer 0:39 Coinbase Breakdown 4:39 Companies to Watch Watch the video version on YouTube!: https://youtu.be/n1vr-LWnuPU Disclosures: Jea says he is long calls on Ebay and Nautilus Andrew is long shares of Nautilus We produce videos and content to share the perspective of different investors. No video we produce is designed to be direct investing advice, and the investing opinions of our guests are their own. Invest at your own risk. Do your due diligence. Nautilus (NLS): https://ih.advfn.com/stock-market/NYSE/nautilus-NLS/stock-price Ebay (EBAY): https://ih.advfn.com/stock-market/NASDAQ/ebay-EBAY/stock-price MP Materials (MP): https://ih.advfn.com/stock-market/NYSE/mp-materials-MP/stock-price Energy Fuels (UUUU): https://ih.advfn.com/stock-market/AMEX/energy-fuels-UUUU/stock-price Website: https://investorshub.advfn.com/ Market Vision Twitter: https://twitter.com/IHub_Vision Investors Hub Twitter: https://twitter.com/Investors_Hub Talk with me on the Market Vision forum: https://investorshub.advfn.com/Investors-Hub-Market-Vision-38574/ Investors Hub LinkedIn: https://www.linkedin.com/company/investorshub-com-inc- Investors Hub Facebook: https://www.facebook.com/InvestorsHub #stocks #investing #stockmarket --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Earlier this month eBay (#EBAY) announced their Q4 earnings and beat analyst expectations. The company reported Q4 Non-GAAP EPS of $0.86 (beat by $0.03) and revenue of $2.78B (+28.1% Y/Y). The CEO of #eBay went on to announce that the company grew active buyers by 7% and gross merchandise value to $26.6B. It's obvious that 2020 helped excel eBay's growth, but will it continue this year?
I veckans avsnitt snackas det billiga bolag i en dyr bransch. Det snackas nämligen om två fynd i den heta e-handelsbranchen: eBay ( $EBAY ) och Naked Wines ( $WINE)eBay, det välkända marknadsplats bolaget, har varit down and out men fått en rejäl skjuts av corona, bra tillväxt till decent prislapp med några nya intressanta initiativ och investeringar. Frågan nu är om dom kan behålla tillväxten framöver?Naked Wines är en crowdfundingplattform för vin som fått en rejäl boost av corona och som borde kunna fortsätta hålla bra takt även framåt, givet att detta bolag dessutom har återkommande intäkter. Marknaden växer och Naked Wines modell gynnar starkt konsumenten på den högintressanta amerikanska marknaden.-----Är du intresserad av att investera i fysiskt guld? Besök vår samarbetspartner Nordic Gold Trade (https://www.nordicgoldtrade.com/) och använd koden MM2020 för 50% rabatt på ett års förvaringsavgifter.-----Några tidsstämplar och länkar:02:40 - eBay Inc $EBAY13:40 - Naked Wines $WINELänkar:https://twitter.com/jesperhenriksonhttps://twitter.com/goodinvestingc/status/1357758466715242502?s=20-----Twitter: https://twitter.com/marketmakerspod Kontakt: podcast@marketmakers.se Hemsida: https://www.marketmakers.se/ Vi som rattar podden hittar du på:https://twitter.com/alden_niklas https://twitter.com/franzen_fabian See acast.com/privacy for privacy and opt-out information.
Investment Analysis Of eBay (EBAY) Stock What you'll learn in this video... - What my thoughts are eBay. - Some of its positives and negatives. - Why it looks like a potential good buy now. - Why we're going to continue research on it after the New Year. - And more To see our other investment analysis/case study videos you can go here - https://www.youtube.com/watch?v=QYSHyJd2rGk&list=PLfmorMVSKq1edLBLeG2-ESJkgc_q589aR Or you can use the following links to see our most recent videos in this series... Investment Analysis of Coty (COTY) - https://www.valueinvestingjourney.com/investment-analysis-of-coty/ Investment Analysis of Exxon Mobil (XOM) - https://www.valueinvestingjourney.com/investment-analysis-of-exxon-mobil-xom/ Investment Analysis Of AT&T (T) - https://www.valueinvestingjourney.com/investment-analysis-of-att-t/ Investment Analysis Of T-Mobile (TMUS) - https://www.valueinvestingjourney.com/investment-analysis-of-t-mobile-tmus/ Investment Analysis of IBM Before Its Spin Off (IBM) - https://www.valueinvestingjourney.com/investment-analysis-of-ibm/ Investment Analysis Of US Steel (X) For Cody S. - https://www.valueinvestingjourney.com/investment-analysis-of-united-states-steel-corp/ Investment Analysis Of Ford Motor Company (F) - https://www.valueinvestingjourney.com/investment-analysis-of-ford/ Investment Analysis Of Archer-Daniels Midland (ADM) For Andrew W. - https://www.valueinvestingjourney.com/investment-analysis-of-archer-daniels-midland/ Investment Analysis Of CVS (CVS) - https://www.valueinvestingjourney.com/investment-analysis-of-cvs-health-corp/ Investment Analysis Of American Airlines (AA) -Is it a good time to buy?-https://www.valueinvestingjourney.com/investment-analysis-of-american-airlines/ Investment Analysis of General Electric (GE) - https://www.valueinvestingjourney.com/investment-analysis-of-general-electric/Investment Analysis Of Walgreens (WBA) Stock - https://www.valueinvestingjourney.com/investment-analysis-of-walgreens-boots-alliance/ Investment Analysis Of Simon Property Group (SPG) - https://www.valueinvestingjourney.com/investment-analysis-of-simon-property-group-stock/ Investment Analysis of Zillow (Z) Stock - https://www.valueinvestingjourney.com/investment-analysis-of-zillow-stock/ Learn The Top 7 Tips I've Developed Over The Last 12+ Years That Will Help You Find Great Stocks Faster by clicking the link below.. https://valueinvestingjourney.clickfunnels.com/optin-26253949 Download A Free Copy of My Acclaimed Value Investing Education Book How To Value Invest By clicking the link below… https://mastermind.valueinvestingjourney.com/vijfreebook39461373 Masterclass - https://www.valueinvestingjourney.com/value-investing-masterclass-lifetime-access/ Five Free Gifts - https://riveraholdings.activehosted.com/f/1 If you liked the video above, you can subscribe to our YouTube channel by clicking here - https://www.youtube.com/channel/UCPU_d18Co-t8Bhmuey33W-w?sub_confirmation=1 - so you're notified every time we release a new video. Here are three of our most popular playlists with viewers… • Basic Value Investing, Finance, And Investing Education Playlist go here - https://www.youtube.com/playlist?list=PLfmorMVSKq1c5QRIMjccoVBOuGkeKzKCY • Value Investing Case Study Videos Playlist go here - https://www.youtube.com/playlist?list=PLfmorMVSKq1edLBLeG2-ESJkgc_q589aR • Value Investing In Your Car Episodes - https://www.youtube.com/playlist?list=PLfmorMVSKq1djyTsL0LSmPbGr9385MANE To listen to our podcasts, use the following links… • Value Investing In Your Car - https://anchor.fm/jason-rivera • I Love Value Investing - https://anchor.fm/jason-rivera2/ #ebaystockanalysis #ebaystock2020 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/jason-rivera/support
Glenn breaks down why we sold the rest of our eBay (EBAY) position. The 2 main reasons why we sold our position in Charles Schwab (SCHW). Glenn then reviews our new positioning size rules or new positions and why we're doing this. Then he briefly introduces are two new positions in Domino's Pizza (DPZ) and Texas Pacific Land Trust (TPL). Finally, how we're handling Disney and its decision to forgo its yearend dividend. Links Horizon Kinetics Q3 2020 Letter The Art of Execution by Lee Freeman-Shor Subscribe Join our email newsletter list AMM Books AMM Dividend Letter Vol. 1 AMM Dividend Letter Vol. 2 AMM Dividend Letter Vol. 3 Wisdom on Value Investing Fact Sheet The AMM Dividend Growth Strategy Q3 2020 Fact Sheet Learn more about American Money Management, LLC. www.amminvest.com Contact Glenn Busch gbusch@amminvest.com Schedule a call with Glenn
My guest today is Tim MacKinnon. Tim is the Managing Director and Vice President for eBay Australia, a role that he has had for the last three years. At eBay, Tim’s purpose is to help Australian retailers grow and take advantage of opportunities in online, mobile, local and global commerce. Enabling businesses and entrepreneurs has been the connecting thread in his career at eBay, Intuit in Silicon Valley, and before that Advising the Minister responsible for IT industry and as a corporate lawyer.We cover:* How Tim approaches Deep work and his Deep work rituals* How Tim dramatically improved how people at eBay make decisions* How Tim’s leadership team approaches decision-making* Some of the unusual policies eBay has around meetings and interruptions* Unique ways Tim has built a “one team culture” at eBay* eBay’s version of virtual hot desking* How to be a truly authentic leader* How to show vulnerability as a leader* And much more.Check out the Frances Frei TED talk we spoke about.Connect with Tim on LinkedIn or via email at tmackinnon@ebay.comVisit https://www.amanthaimber.com/podcast for full show notes from all episodes.Get in touch at amantha@inventium.com.auIf you are looking for more tips to improve the way you work, I write a short monthly newsletter that contains three cool things that I have discovered that help me work better, which range from interesting research findings through to gadgets I am loving. You can sign up for that at http://howiwork.co See acast.com/privacy for privacy and opt-out information.
EP230 - Amazon Q2 2020 Earnings Amazon Q2 2020 Earnings Amazon Q2 2020 Earnings Presentation Statement by Jeff Bezos to the U.S. House Committee on the Judiciary Revenue at $88.9B vs expectation of $80.7b, a 41% year over year growth. Earnings of $10.30 per share vs expectation of $1.90, a 51% year over year growth. Other Earnings Updates Shopify revenue up 97% to $714M (GMV now exceeds eBay) eBay revenue up 18% to $2.87B Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 230 of the Jason & Scot show was recorded live on Thursday, July 31st, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript Jason: [0:24] Welcome to the Jason and Scott show this is episode 230 being recorded on Thursday July 30th 2020 I'm your host Jason retailgeek Goldberg and as usual I'm here with your co-host Scot Wingo. Scot: [0:39] Hey Jason and welcome back to Jason and Scot show listeners. Well this is one of my favorite times of the quarter is when Amazon announces their results so, this is this episode is going to be a hot take we're going to go really deep and peel the onion on these results because I think they're really important given where we are as an industry but also to kind of see how Amazon's fearing doing this this crazy pandemic times. Before we dive into specifics though here's kind of the setup so you Amazon had a pretty good quarter in q1 the pandemic really was mostly felt. The shutdowns the shelter in place has kind of started what Jason like March 10th March 12th. Jason: [1:26] Mid-march. Scot: [1:27] Yeah so they had you know 75% of the corridor was pre covid and then only a small percent was kind of. Wrapped up in covid or 1590s whatever that ends up being the. This is a really the first quarter where we kind of understand what's going on here so from a macro perspective we just had GDP got printed that was down 32% so that's that's the yardstick with which we measure the economy gross domestic product so that's the biggest decline on record and then just to compare that you know Germany's down 10% China asterisks is up 3.2 percent everyone believes China kind of lies on their number so who knows what's really going on. Jason: [2:11] They're also sort of a quarter in the future like covid hit them earlier so that it that would almost comp against our yeah. Scot: [2:19] And then the companies one other interesting aspect is we were actually set to record this a week ago but Amazon uncharacteristically had a little bit of an extra time this time to get the results out so last year they result they announced on the 23rd and this year it's on the 30th, so that led a couple companies sneak in there usually Amazon is one of the first to report and then it's actually pretty interesting because they reported today with the bulk of the What's called the Fang stocks - Netflix so they Facebook was today Apple Amazon and then also. So so that was kind of a crazy day on CNBC there are running around with their hair on fire trying to cover all of that stuff. Jason: [3:03] Yeah the poor financial reporters. Scot: [3:05] Yeah yeah they were like and then they're all working from home so they can't they're talking over each other anyway and they were just it was total chaos anyway Shopify was able announced earlier in the week and their revenue shocked by being up 97% eBay also came out earlier this week and surprised everyone with 26% growth eBay has historically been flat to slightly down on their gmv growth so that was a really nice surprise and then on the show last week we had talked about that Goldman report I liked that talked about the impact of covid in what they were seeing they took a their own look at things and they had a blend of input from comscore any marketer and what they had done is they had said hey, you know prior to this pandemic we were looking at kind of a 14% growth rate and we're going to ratchet it up and 20 20 to 29 percent and then keep it pretty elevated going forward so so I think we can kind of think of twenty nine percent as the Baseline here is kind of the new or at least the pandemic level with which e-commerce oriented companies are growing so if we kind of do that and just to revisit this again so eBay kind of in line with that 29% Shopify effectively triple that. [4:22] Coming into the pan demet a couple other interesting news tidbits that kind of we're building into this so the FCC announced earlier today that they have cleared Amazon to launch their own satellite Network so that's pretty interesting so obviously so Jeff Bezos has a rocket company I'm not exactly sure if they're going to use that I can't imagine they would use SpaceX to launch these so so there's this kind of fun billionaire thing where you know so Elon is been working on a satellite Network and then he has had cars with Tesla Bezos just bought was a Zoosk which is the self-driving car company and then now has launched his own satellite or gotten clear. Jason: [5:03] And these satellite networks are Communications net like essentially the like broadband internet or or cell phone service from space. Scot: [5:11] Yeah Wi-Fi from space starlink is the name of the SpaceX one and they're there in beta program apparently it is supposed to be a really great service so I'm kind of moderately excited about that. Jason: [5:22] I feel like everyone is excited about that except for the astronomers because apparently it's ruining the view of the sky. Scot: [5:28] Yeah yeah the day to get good coverage they have to launch thousands of these things I think the Amazon is actually 3000 and I think starlink is building up towards 3,000 and they do have solar panels and the reflections off those evidently really mess up the night sky so that's sad, but hey we have faster Wi-Fi so there you go trade-offs and finally we're not spend a ton of time on this because this is not our beat but we had these antitrust hearings yesterday where we had both the CEOs of Google Amazon apple and Facebook interestingly all the companies that announced today and testify yesterday and I think that was well-timed on their behalf because you didn't want to you know if they were actually going tomorrow after they all essentially just totally crushed their numbers, that would have been a bad optics for them so that was it. Jason: [6:17] Do you think that could have played any part in why Amazon reported later this year. Scot: [6:21] You know I actually didn't think about that but that could be it yes I was thinking it took so just took longer to count all the money but that. Jason: [6:29] All the money yeah do you I seriously don't know how it works so I can you just pick any date you want and there's some strategy about whether you're early or late in the reporting season. Scot: [6:39] Yeah so if you're a if you're concerned a large company which obviously Amazon is there's a window within which you have to report and you know I think it's 40 days so that's one input so they couldn't do like you know August 20th or something like that that would be too late but then yeah so one of the strategies is how long does it take your Finance team so you have to run an audit so you have this externality so you have to do your work and then a third party company has to come in and do it. And at their scale I just I just came to imagine what that audit looks like. Jason: [7:15] A pretty good jobs program for delayed or whoever does that huh. Scot: [7:18] Yeah yeah I just can't imagine the scale that and then another thing you try to do try to do is you do try to avoid being on days with a lot of the same so in our in this world of Wall Street you have these coverage universes we've had several analysts on here so for this is to 400 to listeners so what you don't want to do is you've got you know you've got these 20 Analyst at follow you you don't want to have your call the same day as everyone else in their Universe well that's essentially what kind of happened so it is highly unusual and now I think about it you mentioned that I do think maybe that played a role the reason I bring up the antitrust thing even though I hate talk about politics is, Jeff Bezos pindell letter that I really really enjoyed as him telling it felt very authentic and in his voice having read a lot of his stuff from like the 97 letter which is that famous kind of shareholder letter from the first year they were public when he outlined hey we're going to focus on this thing called free shipping and selection and, everyone was like what is all this stuff so this letter I thought was just really well done and I just enjoyed reading it and I thought I would mentioned the listeners that if you have 10 minutes go read that letter it's really really good what did you what were you thinking coming into this quarter. Jason: [8:40] Yeah well so I mean I don't think anyone was surprised to see e-commerce way up obviously with the pandemic and it turns out when you close a lot of stores the alternative ways to buy things or more are more popular it was interesting to me like there's a lens you could look at like Shopify and eBay and say okay. Demand was way up and neither of those companies would likely have a lot of capacity constraints like. There are so many individual sellers that make up their sales like you you would kind of Imagine That. You know they didn't have a warehouse capacity problem but you could imagine that Amazon would have had much higher demand like everyone else. [9:28] Even at Amazon scaling with their crazy infrastructure you could imagine that that. Fulfillment center and delivery capacity was the limiting factor on their numbers for this quarter so I was kind of curious to see how they would do. You know just to see whether they they would say that there was any impact of that and so. Super impressive that they had such a big quarter there was a school of thought that they lost a little share to some other retailers because obviously they had where their delivery promise and they constrain some product for some period of time and so other retailers. Got to jump in on some of those non-essentials that Amazon had to be emphasized so I was curious how it all played out. It was totally fascinating I agree the Bezos letter was interesting you know. [10:18] He has a good backstory and he tells this nice story about being adopted and and his. Adopted father and all this stuff that's very heartwarming and then he talks about what a small part of retail they are which is of course. Isil store serving story in the in the context of being accused of antitrust and so he in the letter he mentions we're less than four percent of us retail which is just interesting. Um take that with a grain of salt there's a lot of different ways to Define retail and I'm going to presume he pick the. The one that made him seem the smallest but if you sort of back into some math from that it's interesting what that would mean based on like Foresters sizing of retailgeek. Four percent would put the him at a GM V of like 218 billion. Assuming he was talking 2019 numbers and that 218 billion would be approximately 36 percent of 2019 s e-commerce Revenue so. I just find that interesting because there's a lot of estimates out there around Amazon's gmv. And a chair and you know these are on the low side of the typical estimates I see so it kind of it generally passes the smell test. [11:40] And you know there are some crazy estimates out there that have Amazon at 50% of e-commerce so. I just found that interesting and then if you actually watch the live hearings there was kind of a even more absurd analogous moment in Mark Zuckerberg is testimony where he's talking about how. [12:00] Facebook is basically losing to all its competitors at everything and it's pretty funny he's like, Amazon's advertising business is growing much faster than ours and Google's advertising business is much bigger than ours and I'm like and I'm like that's pretty carefully selected facts to make it you know you sound like a pauper but yeah. Scot: [12:18] Okay so that was the set up and now let's dig into Amazon's Q2 results with a hot tea. Jason: [12:31] Sun News new your margin is their opportunity. Scot: [12:41] Yes it's the best way to characterize this will probably run out of superlatives but this was a monster result and it's fascinating because Amazon it also set it up in there the guidance they gave in q1, saying hey we're really having to spend a lot of money on covid related things for, you know our fulfillment centers are not running at capacity because of social distancing we're investing a ton and PPE we're going to give extra pay to people for hazard, they had really set it up that said yeah we're going to see a spike in sales but really you should not expect a commiserate the spike in profitability in fact. I think the number was we're going to spend over 4 billion dollars on covid related expenses which is pretty pretty material number so that was that was kind of the they've done a really good job I think tamping down expectations and then they just really blew it away here so you know in Wall Street language you have kind of a beat Miss A Beat kind of coming in a whisper number there's all this stuff on how you did and then wall Street's always like what have you done for me lately so really people are kind of already thinking about Q3 so then you think about the current quarter in the future quarter so a beat and raise or a beat and lower this was a crush in a crush or a Smash in a smash I don't know what to call it so. [14:03] So let's dive into it so you know as a result of these results the stock was up over 5% after hours and that's that's not a huge amount but you have to remember this this cohort of companies were talking about specifically Microsoft Apple and Amazon there in the trillion-dollar-plus club so when I when a trillion dollar market cap stock goes up 5% that's a lot of a lot more Capital coming into the market than even like a Shopify or IBM or. All those are kind of like micro caps compared to what we see with the Amazon and apple off-topic apple actually really surprised people to so. [14:42] Even though I think Amazon's going to Leap Forward into this north of trillion-dollar Club I think apple is going to even go further so so it's kind of pretty rarefied air up here so the stock was up five percent to 30 201 analysts I've seen is already kind of nudging up from kind of 3,000 to 3,500 just on these results so let's put it in perspective so from an overall Revenue perspective Wall Street expected Q2 to come in at 80 point seven billion and Amazon surprised coming in at eighty eight point nine billion the the math on that is they beat the estimates by eight billion dollars or ten percent so that's bu the billion not million that's an eight billion dollar beat I don't know how to put that in perspective how it's like several beat by like I don't know how big JCPenney is it these days probably a billion dollars is like 8 JC Penney's or something so it's hard to even put it in perspective how big of a crush that is, and then you know what's exciting about that is that's 41 percent growth year over year. [15:46] You may hear us say some percentages and see some different articles out there with different percentages we always go with counting out the any impact from currencies the call it FXR Finance, this collects changes so foreign exchange so 41 percent year-over-year growth again yeah I think the Baseline right now is twenty nine percent so Amazon took share at their scale of over 80 billion dollars taking sharers just like, massive just draining the bucket this was the fastest growth they've had since 2011 and back in 2011 they were a 48 billion dollar company annually so that's just kind of crazy so they're there. [16:34] Does nine years ago they're going this fast so not only do they have the large the rule of large numbers that they seem to be able to you know, break but it's just kind of crazy how fast they're growing and yet another another kind of weird thing and this kind of speaks to the impact of the pandemic is usually the Amazon you have the previous q 4 sets of this bar and then q1 comes down pretty significantly Q 2 you get to kind of like maybe 80% of that previous q 4 q 3 you kind of flirt with the last Q4 and then Q for you set a new bar and then you reset so it's got that that stuff pattern you see if you look at a growth chart of Amazon this Q2 was substantially higher than Q4 of 2019 so obviously do the pandemic that was this huge tailwind and they've benefited from it massively. Jason: [17:23] Yep and remind me traditionally where would primed a land in Q2 or Q3 for Amazon. Scot: [17:29] It would be June so it would be Q 2. Jason: [17:33] Q2 yeah so like the previous year's numbers that they beat had this this huge holiday spending spree in it that they didn't have this year as well. Scot: [17:43] Yeah so yeah so even further impressive did it all this without a prime day and then Jason you were watching carefully the split between North American International would you see there. Jason: [17:54] Yeah and reminder North America is the mature market for Amazon and so you know they they tend to have more profit they're investing a lot internationally and tend to not have. As a significant profit and it's a smaller business so it should grow faster but basically whilst the expectation was. That. They would have about 50 billion in sales which would be thirty percent growth in North America and the Chi Minh at. 55 billion in sales so that's a 44 percent year-over-year growth which is redonkulous. Um for you know a company of their size and then internationally the expectation was 19 and a half billion which would have been up 22 percent and they came in at 20 2.7 billion which was again up. Forty-one percent so like the you know. [18:59] Growth across the board in a variety of different markets that were all experiencing covid very differently so. Phenomenal and super impressive. To me the most interesting thing though is earnings I feel like people are kind of used to Amazon putting ridiculous sales numbers up on the board and the, the annoying retort we often get is yeah but anyone could sell a lot you know when you're not making money and of course we've tried to consistently debunk that so. This year that coming in the expectation was a buck ninety earnings per share, and they fairly significantly beat that they came in at $10.30 earnings per share which is eight dollars and forty cents this year above estimate or or you know. About six times the the estimated earnings. The last year was a good year for profitability for them and they earnings were five point two dollars per. Per share so you know the expectation was earnings would be down this year because of all these covid expenses and yet earnings were double what they were last year. [20:14] Even with them spending four billion dollars on one time covid expenses so that's just crazy. You know they've always been good, cash flow and again it was a you know operating cash flow increase 42% to 51 billion dollars and the free cash flow which is of course this number Jeff wants us all to to focus on increased 31.9 billion so across the board. Pretty ridiculous in addition to the four billion they spent on covid they still spent nine billion on capital projects which was a lot of incremental. Fulfillment centers it was interesting I was having a conversation with someone today and you know over the last several years. [21:01] Amazon was opening fulfillment centers based on a location to get like closer to customers and filling gaps in their Network and you know this person who is heavily involved in in the construction of Amazon's fulfillment network was saying that that's no longer the case that now what's driving new fulfillment centers is where they can get space like that they're no longer like filling in dead zones. With new fulfillment center they're just adding capacity to the reach they already have and the biggest constraining Factor at the moment is, places they can lease that are that are big enough not you know specific locations that are close to particular market so. [21:41] A lot of investment in growth they also hired a bunch of people I want to say they brought in like a hundred seventy five thousand temps so you know it's crazy to think they did all these like holiday like things to meet this holiday like demand, there was completely unplanned and they I think they said they're going to convert a hundred and twenty-five thousand of those two full-time employees so, that's that's enormous growth on that side and you know they're they're investing significantly in in all these high-growth areas for them so you know they're still fighting. Tooth and nail to win a share in India there you know investing significantly in growing their their ad Network you know I, a lot about their efforts in grocery which we're continuing to follow and obviously they made further investments in in the health space and new Alexa capabilities so. A lot of stuff going on in Amazon what did you take away from all that Scott. Scot: [22:44] Yes I think the I think they were probably surprised about how much profit squirted out of this thing and they couldn't spend it fast enough it's a high-class problem I'm super jealous I don't I don't typically have this problem. Jason: [22:58] As when you buy it you that's when you decide to shoot a bunch of satellites into space. Scot: [23:02] Yeah might as well put pallets of cash on him and watch him out there to just just in case. Um I did listen to The Wall Street call it was pretty terseness the prepared remarks they don't like to. Amazon's General position which is actually probably pretty smart comes from Game Theory where you reveal as little as possible so some of the little tidbits I did Paul from there. They one of these measures they look at is paid unit growth and that was up 57%. That compares to last quarter's growth rate of 32 and then q1 and it slowed down to 10%. So this is like q1 of 19 I believe that is so. That's you know so to go from like ten percent and at that time frame up to here it's just pretty amazing I was a little bit amazed they had the capacity to ship this much because. That's a. [23:59] But at the scale there at its heart of back in the number of packages on the call they did talk about one of the things that kind of helped them a lot is Will to things around. Around April in March and April they really kind of limited to Essentials. Not being stuff for code and they started kind of blend that through the corridor. They said by June april-june sorry May June they had guns kind of like more of what they called a normal balance but they did say one of the things that was helpful to ship all this was third-party so they've had this program I always call it Merchant fulfilled Prime mfp they called it MF in on the call I, I don't know what that is that may be Network so whatever you call it though they you know, they've always had this ability so if you're not in Prime then you're just filling your own packages but that's not a prime experience so then they created this middle one where you can live up to the prime promise and be a 3rd party seller and it seems like they really leaned on that a lot this quarter and their larger sellers really kind of helped them get to these kinds of numbers and we'll talk about 33 p.m. in more detail in a minute. [25:13] So there's some interesting color there about the kind of went into Essentials and they kind of mixed back into their normal mix there then. [25:22] David said that they were just surprised by how high demand was that you never see you know you never hear them say that you know they said a lot of it was driven by Prime members so they were like super engaged bigger baskets grocery they called out several times as being a really good success area for the quarter one of the Wall Street guys I do is I guess we've had on our Stone Mark mahaney he kind of said how far how long till you get back to kind of like that one day Prime that we've been talking about for so long and they admitted on the call that they're still behind on shipping and then. [25:59] They didn't really commit to when they can kind of get back to quote unquote on par so, yeah it sounds like they're still there infrastructure is still just really creaking under this this massive load and it's not just the growth it's the scale you know that that extra eight billion dollars if you figure $80, average selling price on something or something like that that's a lot more packages you've got a ship so so I thought that was interesting color that they are kind of busting at the seams on this whole infrastructure I wouldn't be surprised you know they talked about investing a big chunk in this and you know I kind of Envision there's something like 40,000 Sprinter vans out there I could see him like tripling that program yet at some point. It's got to be bigger than UPS and FedEx on all this deliveries there's not a lot of good third party validation data on that but at some point they just got to be like way bigger than that so that was my Takeaway on that. Jason: [26:54] Yeah yeah I thought there were a bunch of interesting things I they did talk a lot about the mix shifting to Essentials and interestingly you would. The conventional wisdom is that the essentials mix is less profitable than the traditional mix you're selling like a lot of cpg items and toilet paper and that's those aren't like the, the high gross margin items traditionally so so the earnings are even more impressive given. That they had this you know mix that so heavily skewed. Two Essentials the mfn comment I found interesting too because we had heard from several people that like. [27:37] It's really difficult to get into the mfn program and therefore there aren't a lot of people taking advantage of it and then it's not all that. That significant in terms of shipping volume but the comments is Quartermaine make you think that it must be more significant than. Then some people thought so I thought that that was super interesting and then. This this whole Logistics War thing is coming up in a lot of my conversation with retailers you know if you're not Amazon and don't own your delivery Network one of the things that's happened is there was all this unint. Unexpected demand for e-commerce right so superficially you're like hey this is great everyone wants to buy. You know all our stuff on the web well you got to deliver all that stuff and UPS and FedEx didn't you know Flex for Holiday capacity. And so you know those carriers are going to other retailers in there saying hey we're only going to take 80% of your orders right and if your Footlocker you don't have a lot of other. Places to go if UPS doesn't want to deliver all of your orders and then the next conversation is even worse now. What volume do you want to commit to for holiday and these are our new hire surcharge drink. [28:58] Um and that's a double whammy because like the unit economics were already challenging and now the shippers are going to take a richer mix from you and you're having to commit to your holiday. Volumes in the most uncertain holiday period most retailers of ever face so it's really difficult to forecast demand so so if you're someone that's dependent on the third-party carriers. [29:24] You're you're having a lot of logistical challenges right now and so you know Amazon's ability. Deliver a lot of their own packages and you know pull a lever to make that bigger. Um is is increasingly widening the Gap versus a lot of other e-commerce players. Scot: [29:43] Yeah I didn't have a chance to dive into it but I saw UPS as stock surged in they had some kind of a massive beat themselves I don't think FedEx is announced yet but yeah UPS is profitability on a surge is at the. That could have be margin that retailers effectively paying for. Jason: [30:03] And then on top of all that there's this other you know whammy that could drop like the. Um the the economics of the US Post Office a really unsound and an all of these bail out conversations that I haven't heard any conversation about a package for the post office so there's. You know if they were to fall down that would take a huge chunk of everyone's capacity as well so it's scary times. Scot: [30:29] How about let's talk about the forward guidance that Amazon provided. Jason: [30:34] So I think the Wall Street expectation for Q3 was 85.5 billion, um and Amazon's guidance was Slightly North of that so they gave this 87 to 93 billion range which would be. 24 to 33 percent year-over-year growth, um so you split the difference and you call that you know twenty seven and a half percent growth is what they're forecasting for next quarter and they are forecasting further one-time covid expenses but significantly less than last quarter so they're expecting another two billion in covid cost versus four billion this quarter I think Amazon has formally said that they're going to stop doing the. The fulfilment employee bonuses so I assume that's a big chunk of those those costs and I assume you know a lot of the the four billion dollars was capital investment in in new protective technologies that they still benefit from this quarter so so I think the forecast was operating income in that 225 billion dollar range. Scot: [31:48] Turning to third-party marketplaces so one of the one of the areas we track is what share of paid units was third-party market shares that was kind of like in line whether it's been it's been kind of hovering in this kind of It kind of bounces between 49 and 53% it came in at 53 percent so a slight tick up from last quarter we saw a lot of growth is they do record Revenue Now call from third-party Marketplace seller services that includes the take rate and FBA and some things like that that grew 53 percent year-over-year which I think is the fastest ever I went back a couple of years I didn't go back infinitely but they haven't been read. The deployment disclosing this for like two or three years so I feel pretty good saying that's the fastest that I've ever seen of that and do compare it you know there's always people that say who Amazon's using their data from third-party to grow their first party business well if that's the goal they're doing a terrible job at it because third parties growing significantly faster than first party so first party grew 49% third-party 53%. Jason: [32:54] Yeah and it's confusing because in this context first party means like Goods that they buy and wholesale too to Consumers I think the a gue actual acquisition accusation is that they're using third-party data for Amazon owned products which also aren't selling particularly well so your your point is still totally totally valid other you know the Amazon. Manufactured products that are selling really well are these like completely unique products that have no third-party equivalent like like the Alexa so so yeah I don't totally buy it either I feel like it gets gets overblown did at the risk of asking you something that you didn't do the math on what does that put the 3p mix at now like what percentage of sales is that. Scot: [33:54] I'm going to wait for a Wall Street person to chime in and we're recording the show so fast after the results the Wall Street people haven't so I will tweet that when I get it so. Jason: [34:04] Totally fair but it's north of 50 is pretty clear. Scot: [34:06] Yeah absolutely yeah yeah I think the last time I looked at it it was like 70% of all gmv was third party. So that that 53 percent is deceptive because yeah and over on the Amazon Side Of The Ledger a lot of the units are super cheap so they're like all digital downloads fall in there and kind of Kindle books so they have an aov of kind of or an asp of under kind of. Twelve twenty dollars then over on the 3p side the ASP is more like 70 or $80 so. So it's again when Amazon can pick a number to your earlier point about the Bezos letter when they have a set of numbers to pick from they're going to pick the one that under States. Things as much as possible so the 53% makes you think that's the amount of gmv coming from third parties but it's kind of understated because the other side of the equation has a 1/7 or one, third ASP compared to the number of units on the other side if that makes sense. Jason: [35:10] Totally yeah. So then you can't talk about Amazon earnings without talking about the cloud Wars and so in Amazon's case that's AWS Wall Street was looking for 11 Point 1 billion in AWS revenue and it came in slightly below that so you know one of the few misses in this whole earnings reported came in at ten point eight billion and I. Randomly like I chuckle at that because you know we keep hearing oh AWS is the only real business in Amazon and all the rest of this stuff is just just sort of lost lots of meters and so you know. Interesting that that's that's the only thing that. Was a slight miss that still is like a 29 percent year-over-year increase and and you know they do have a lot of large numbers here that you know they're getting bigger and bigger. But I think margins look like they improved for the quarter so I think they were 54%. Which I think is uptick you know again there's a. [36:26] A theory that because of covid a lot more people relied on cloud computing and you know a lot of the, the remote worker services that were all living on now you know are all big AWS customers and all the. Video streaming services which is you know most of our only entertainment right now our big AWS customers so there. My thoughts going in I would have expected this to be a particularly good quarter for for AWS and it was perfectly fine quarter but it. Amazing especially compared to the the the retail side of the business. For comparison I think Google's Cloud platform. You know is on a smaller base but but they were Slightly North of 3 billion so that was like 43 percent growth versus Amazon's 29 percent growth but on. A business that's you know three times as large. Scot: [37:24] Yeah yet the if there was any kind of crack in the sky perfect quarter that was the the cloud but you know I think. We're seeing this with like salesforce.com the macro there's these large businesses are feeling the macroeconomic right so I think that's probably what's going on here is for there's a lot of winners and losers in this this world and I think the Amazon had a portfolio and AWS was a slight loser because these B2B customers are under a lot of pressure. Jason: [37:54] And for sure everyone was looking to you know a tester D measure so there was a chance to defer some of the the cloud costs or you know I'll bet you they even. You know how to lower payment rate than they usually have and things like that. Um a side note we'll do a deeper dive later but it's been interesting to me all of these Cloud providers are, launching more and more specialized services that are available in their clouds and a lot of these are our new like e-commerce microservices and so. You know when you start thinking about what your eCommerce platform is it's interesting you can. More and more of your Commerce capabilities from these native Cloud providers so this week Amazon launched a new like anti-fraud system that's a. A default service in AWS and in you know that's interesting because before this. Before that there were you know five dedicated Point solutions that sold. Anti anti fraud Solutions and now you know Amazon drops one of those and I think this we can Google went into public beta on a new AI product recommendations engine Amazon already had offered one and so again like there are lots of things that you formally would buy from these like Commerce platform. Specialty firms and it feels like Amazon and Google and Microsoft are really really leaning into that that space which probably isn't good news for a lot of those traditional vendors. Scot: [39:21] Yeah and you've talked a lot about this headless kind of trend at some point we need to do a deep dive on this and you know what if you could go. You get all this stuff from free and build your own little front end or Mary Mary it with a Content thing that could be pretty disruptive another little kind of chink in the Armour was shipping costs so they grew you know if we think of overall Amazon grew north of 40 percent shipping costs through 68 percent so definitely you know scaling up this fast that came out of extra cost on the shipping side you know I think. Amazon will do though is they can be really smart about this continue to Amazon's philosophy as we get Revenue first and then chewy it expenses so I bet they'll be able to look at that and say you know we had to use ups for these six routes and we've never had to do that before let's let's drop an Amazon Prime. DSP in there and and you know go direct and take a bunch of cost out of that equation so so you know in one way there's a two sides of this going yeah they spent a lot on shipping but they now know exactly you know what it looks like to service at an 88 billion dollar level and they can go kind of improve on that over time I was interested in the ads business would you see there. Jason: [40:39] Yeah so that was interesting so the Wall Street expectation was 40% growth like obviously this has been a very fast-growing category is what Amazon calls other Revenue but it's mostly them selling ads to other brands, the they came in at 41 percent so a slight beat you know huge growth so you know they're continuing on their ad trajectory it was 4.2 for the quarter I don't even know how to convert quarterly estimates in the annual estimates anymore because you like normally you'd have this Q4 spike is your kind of seasonality look, and now that we have a giant cue to spike Like It's Hot you know I don't even know how to think about it but if you just you know assume that all the the quarters are equivalent that you're on a 16 billion dollar run rate which is pretty significant it's but you know it's a. A clear third largest digital ad Network in North America behind Facebook and Google and growing much faster than either of those the one thing I will say is I would have expected almost even better growth this quarter because an interesting phenomenon all the brick and mortar stores. [41:51] Closed in Q2 right and all the brands that primarily sell their goods through those stores had a bunch of, Shopper marketing dollars that they normally invest in marketing in those stores they pay for ads on the Shelf they pay first store decals they pay for ads in the store circulars that gets distributed and ads in the newspaper to get people to go to the stores and none of those Vehicles really worked for Brands and so my expectation was almost that those Brands would would disproportionately shift those dollars to digital channels and that they would disproportionately shift them to Amazon and, you know while it's huge growth it's kind of when your growth based on the last couple quarters for Amazon so I Wall Street was right I was wrong but I found that interesting. Scot: [42:42] Yes so that's kind of the the Amazon results I would say the handle this pandemic way better than I would have ever guessed by being able to really scale up infrastructure leaning on third parties the whole thing really just they hit on all cylinders there is a little bit of a yo what's going on in ws and I've seen some people say that adds they kind of felt like could have grown faster I'm okay with that because I always feel like, ads are the straight off with the user experience a little bit and I'm okay with it growing a little bit slower than the overall pie how would you summarize the quarter. Jason: [43:20] Yeah so again I was surprised and impressed I thought that maybe their drug would be a little more constrained because of capacity issues and I thought their profitability would be more challenged because of the the mix and and you know a lot of these extraneous operating costs and in the covid climate and so it's it's you know you always think of things like cloud computing is this like super elastic business model which is super impressive but what what just shocking to me is Amazon has made like their whole business pretty elastic and they you know for an unplanned holiday Spike like this I feel like they flexed and took advantage remarkably I expected them to struggle a little bit more so so hats off to Jeff and the Gang good job. Scot: [44:13] I do feel like the Q3 is a little bit of sandbagging and I can understand that because we're in such uncertain times it's really hard to know how long is this going to go on when is this you know does the GDP being down 30 percent start to impact people you know there's a lot of counterintuitive stuff going on here it's like a very there is a very hard kind of macro environment to navigate right now so I can kind of. I understand why you'd be conservative there. Jason: [44:42] Yeah now in cute I mean yeah I think there's more uncertainty than usual and all these retailer forecast but you're right like you three on the one hand, Amazon had a lot of new users for the quarter right like there were people that were not traditional digital Shoppers that because of covid-19, shop digitally for the first time for sure there was a lot of grocery Shoppers that placed orders with Whole Foods for the first time and Amazon something like tripled there. Their grocery delivery capacity during during covid and so you could imagine that a bunch of those new users, that that habit sticks and they you know become a recurring users in Q3 so you know that could be favorable the Amazon it wouldn't shock me I didn't see anything in the earnings about Prime Membership but. It's totally possible that there are a bunch of people that were on the fence about whether Prime was a good value and because of covid it suddenly became a good value so they might have more Prime users and we know, that has a long-term impact and you know because the macroeconomic situation is probably not going to be good and there's going to be a decline in consumer confidence. People tend to shift to value-oriented shopping and Amazon largely winds at value-oriented shopping so there's a lot of reasons to be. [45:58] Bullish on their their Q3 you know but at the same time there's. Like will a bunch of those one-time digital Shoppers go back to stores when their favorite store reopened as it is it likely now has and did they have a bad experience with that grocery order because it was delayed and had a bunch of substitutions in it, so will those people go back to the grocery store like it's it's anybody's guess it's you know the the old Playbook isn't going to help you very much at the moment. Scot: [46:26] Yeah cool any other tidbits from some of the other results you want to go over. Jason: [46:32] I guess just super quickly you mentioned in the open but Shopify had a really good quarter you know 97 percent year-over-year growth so that was. 14 million versus expected 362 million their earnings were equally like about 10x of what expectations were so that that was impressive and I think. [46:59] If you add up all the Shopify sellers their cumulative Revenue. He surpassed eBay like not sure it's exactly Apples to Apples because it's a bunch of independent sellers versus. A unified platform but but that's a you know a potential milestone. That I think now Walmart and Shopify have both basically past past eBay. And then I do think eBay is quarter was interesting you know I. I had sort of felt like because Amazon lean so heavily into Essentials and had to constrain some of their service levels that that would open the door for other retailers and I certainly talked to a lot of consumers that are like oh yeah like I, you know hard-to-find items I was suddenly you know going to non-traditional sources and so you know I think a lot of people that traditionally would have thought of eBay were giving eBay a try to see if they could get masks or hand sanitizers or, are all of those sorts of things so it'll be interesting. Was that a one-time thing for eBay or will they bill the lock in some of those new customers and and potentially retain them I think is going to be interesting to watch. Scot: [48:10] Yeah that they have a new CEO over there so I'm I'm excited that he'll come in and shake some stuff up they did sell their classifieds business so they've been divested of some things that are kind of a distraction like StubHub as well. Jason: [48:23] And that the classified business was largely International at this point right. Scot: [48:27] Yeah it was this thing called Kijiji is kind of like yeah these classified these classifieds are weird because. People at eBay generally have loved him and I've never used them so I just I don't know I've never understood the whole thing they sold her for like eight billion dollars so there's definitely other are there. Jason: [48:44] Yeah Josh. Scot: [48:46] Yeah the other thing I saw was they announced they added 8 million new customers so that's exciting to see to your point a lot of new people trying out Ebay I think they have this just branding problem where people still think of them as auctions and they need to kind of. It is figure out yeah and then they went through a period in the Donahoe are aware they were going to kind of like take on Amazon that didn't really work out very well for them so they need to find their place in the world and hopefully the new CEO he's kind of an old-school eBay guy, yeah I'm optimistic that yep I think we need a variety of options out there for everybody sellers and buyers and eBay could be a big player and it's a great quarter I hope they use this as a stepping stone into fixing a bunch of these kind of work or things that they face. Jason: [49:30] Yeah yeah that would be great and that's probably going to be a good place to leave it because once again we've used up our allotted time as always if there was anything that we didn't cover got wrong we'd love to hear from you on Twitter or Facebook this would be a great time to jump onto iTunes and finally give us that five star review always good talking with you Scott. Scot: [49:51] YouTube yeah and shout out to some of our listeners who did do five star reviews and talk about it out on Twitter we really appreciate you guys listening and coming along for the journey we will continue to be here and give you all the latest hot takes on things like this but then also we've in some other items as we go. Jason: [50:09] That is terrific I'm looking forward to it and until next time happy commercing.
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EP216 - Marketplace Pulse founder Juozas Kaziukenas Episode 216 is an interview with Juozas Kaziukenas aka “Joe” (@juokaz), the Founder and CEO of Marketplace Pulse (@marketplacepulse). In this interview, we discuss the state of North American marketplaces, their trajectories, and current impacts of Covid-19. Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 216 of the Jason & Scot show was recorded live on Thursday, April 17th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript Jason: [0:24] Welcome to the Jason and Scott show this is episode 216 being recorded on Thursday April 16th 2020 I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scot Wingo. Scot: [0:39] Hey Jason and welcome back Jason Scott show listeners Jason we’ve had on our list of folks who want to have on the show for a while our guests today, but because we have a weird recording schedule because you and I have day jobs we usually record late at night and that’s inconvenient for most guests we were excited one of the Silver Linings of the pandemic is we can now record during the day so we are really excited to have Joe Kazuki – also known as Joe Joe is the CEO and founder of marketplace pulse welcome to the show Joe. Joe: [1:14] Hey Jason and Scott thanks for having me. Jason: [1:17] It’s awesome to finally have you on the show Joe and as Scott pointed out I’m having trouble adapting to this giant Yellow orb that’s facing me while I record a podcast that feels very unusual for me. So Jo I know you’ve listened the show before before we jump into it what we always like to get a little bit of background about our guests so can you tell us a little bit about what you you did prior to Marketplace pulse and what led you to start. Joe: [1:49] So I think all the way back in 2008 me and a bunch of friends started the books e-commerce company. Kind of Amazon 0.1 and then 10 years forward from that I’ve been much more focused on marketplaces stand of understanding the markets both here in the US and. And what right. Jason: [2:13] That’s awesome and so then like what gave you the actual inspiration to launch launch the like sort of editorial side versus being a practitioner. Joe: [2:26] It’s funny because I was reading about biggest stars and YouTube. And it kind of meat it’s kind of made me think like who would be the biggest retailers and the biggest merchants on marketplaces specifically being Amazon so Marketplace post ended up starting off as literally a list of top Amazon sellers. Thank you used to be called Doubles in size that’s calm and since the launch I started noticing that a lot of Sellers and other brands in this space, kept coming to the site to check the rankings to see how everyone’s doing and since we were kind of collecting so much data and through that data getting so much Insight that overtime kind of blood more and more towards the story of content as you can. The trends we’re seeing the changes we’re seeing that the data we are seeing that all about that content and. I think I spent the next three no it and it sort of content and kind of sharing articles on our side became a pretty big Focus. Scot: [3:28] Very cool so tell us where does the data come from so so I think I have an idea but I kind of want to hear it from you and you maybe include what marketplaces does your technology look at and then what types of things do you look at across those marketplaces. Joe: [3:45] So we try to look at all the major Market places both in the US and Europe and elsewhere so like Amazon eBay Walmart cool shopping target market place which at Sea and I’m sure and others as well. And the data you collect is kind of center around probably two main areas. First one being open merchants and sailors on marketplaces and the second one being Brands and products. And so to understand that and kind of get the data we just run a pretty. Pretty large set of data ingestion operation which relies on scraping and apis and all the partners and other sources of data. We collect as much as we can we can of clean it we store it we are private obviously over the years, and value whatever use case becomes the we are able to look back at the data and provide that because I actually as a business we work primarily with other companies for building marketplaces themselves, so we help them that that by providing data on the kind of a leading Market places. But also since we look at this data all the time and we talked to people like yourselves on the time being we also kind of get questions asked and we try to answer these questions from our data and going to publish them on our site. Scot: [5:05] So if Jason and I opened up a Marketplace for our podcast that featured travel coffee and Star Wars stuff we could come to you and say hey what are the top selling. Star Wars items across these categories and what’s big and coffee and you can you can look into that data set and then make recommendations based on what you see across marketplaces is that a, instead of good use case. Joe: [5:31] Are we going to help you figure out the categories that Brands you should be selling where would you be sourcing these Brands so it which sellers can provide you that assortment, as well as getting into more specific details like hey which Partners you should be working to help you with the onboarding of sellers or like what’s a partner ecosystem even looking for you so it’s kind of a multi-dimensional, problem for a Marketplace because it’s it’s really not just a product you can on board but also the core we sponsor coming from who is fulfilling them who are Partners in the software space etc etc. Jason: [6:04] Even without your data I’m pretty sure travel is not a good category during the pandemic. Joe: [6:08] It’s definitely not it’s definitely not. Scot: [6:10] Making a long-term I’m thinking long-term. Jason: [6:13] I like it and so like do you have full-time developers that are constantly like having to sort of tweak your your data acquisition tools as the marketplace has sort of changed, their presentations. Joe: [6:30] So we are a tiny company but luckily we rely on a lot of automation to kind of validate the data they’re ingesting as well as to notice any sort of changes in the kind of ingestion pipeline so, that’s usually not a big problem for us any sort of changes these marketplaces make and getting Hands-On pretty pretty quickly. Scot: [6:51] You ever just sell the data so I know from my experience at Channel advisor there’s about a bazillion Wall Street people that want to build hedge funds off data like this and do all kinds of crazy things is is that part of your business model or it’s really more kind of advisory Services based on the data. Joe: [7:07] So we do some data but primarily to marketplaces and kind of software and services companies in the space of e-commerce we had had many conversations with Wall Street companies as well but. I guess so far we found that there are much better sources in this kind of alternative data space for the Wall Street Market. Primarily being like most of them utilize kind of credit card and email processing data. Robbery been potatoes about the marketplace itself so it’s like if you if your what if you’re involved with anyone understand Amazon you’re much better off acquiring credit card data than what we can provide for you because they’re sort of things they’re looking for are much more. Going to particular to the noise and I guess our data would just have too much noise for them but we had kind of. Be honest we had to leave the try to come and help them understand what this even the Amazon Marketplace because of all the kind of award e-commerce players in the space that you still find that it’s going to the most misunderstood player in this space, given how large it is. Jason: [8:11] Yeah isn’t that interesting just to follow up on the data so I think of you like, your methods you’re going to get much better visibility to the digital shelf like what products are offered like the velocity that stuff is moving on and off shelves, um Like in any of the attributes about the products that are on the shelf that that like credit card data set you mentioned is going to see a lot more about the consumer Behavior so it almost seems like. They’re there to sort of different data points that like together tell an interesting story am I thinking about that right or. Joe: [8:48] Yeah that’s true that’s true so we try not to spend too much effort in trying to estimate sales velocity for anything because that’s really. Well done from credit card data and of emails and all the other alternative data sources I guess we spend much more effort collecting data on the covid building blocks it’s like a products themselves and Brands themselves with all the merchants and sellers and categories and how all that’s kind of space looks like on a kind of very granular level. Jason: [9:14] Yeah now I’m curious you started out as an e-commerce entrepreneur and now you your super deep and knowledgeable about. The the sort of opportunities that you know emerge in marketplaces like where there’s a gap between, demand and offers and you know where there’s a good source of product all these things I it has to be tempting sometimes to want to act on that data yourself versus. Showing that insight to others. Joe: [9:48] True true but at least for now the focus has been much more in the data side of things as well as like the market self understanding the market, and I think having been in in this kind of in a position of selling things before I both miss it and don’t miss it at the same time. Especially especially in times like these where kind of sales are compressed for everyone in marketing budgets or cough I’m I guess I’m someone happy not to be selling any products I think given moment. Jason: [10:18] Yeah fair enough and then I did one other granular question about the data so like of the people that are, like watching marketplaces and sort of extrapolating data from marketplaces it seems like you you do extrapolate data about the products but what, you’re also getting a lot of data about the sellers of the product and so I actually think of there’s some other companies out there that also. Monitor the digital shelf and they focus mostly on product data and they sell that actually back to Brands so I think of like. Edge essential or profiteer or companies like that the kind of monitor the digital Shelf, to tell Procter & Gamble how you know how their product is being presented versus someone else’s but the data source that I see like you ever go out that I’m not familiar with anyone else that provides is, information on the actual sellers like how many sellers they are you know are they domestic sellers are Chinese sellers like what categories is the seller based growing things like that am I. Am I accurate or am I misinformed there. Joe: [11:29] Absolutely Services business has been kind of the core dataset we’ve been building since we started, specifically being all the sellers and Merchants on these marketplaces and we try to, beside you basically collect data on every single Merchant on all these marketplaces to have. Like a full understanding of what’s working for these Merchants what are we selling who are the top Merchants where do they come from like how to be fulfill things etc etc because again on marketplaces. Differently from an online retailer on the marketplace it’s not just about the products it’s also about the kind of a supply side of things and where does that Supply inside of things comes from. For example a question B we tried to answer before was like. If you shop on Amazon you notice that there’s a lot of items which look like me came from AliExpress or Alibaba. And yet it wasn’t clear that I’m weak how many of these items are actually sold directly from China as opposed to US based sellers importing them so, we spend some effort trying to figure out okay covid mountains on Amazon or of all merchants on eBay how many Alexei come outside of the US and others like a surprisingly large number, large number especially coming from China. Jason: [12:50] Very cool and just as I thought on that one I mean that was one of the trends I feel like you uncovered is there’s this perception that it was a lot of domestic importers and and you’ve really been able to track the growth of, of Chinese sellers on them on the platforms. Joe: [13:07] Yeah I think most people have this impression of Amazon Marketplace as being largely like a platform for, people who drive around to Walmart stores and buy Closeouts and then sell them on Amazon Marketplace. That’s that’s very clearly completely not true and not only is there are many many different types of businesses here in the US we also have an incredibly large. Portion of a marketplace coming from I thought our countries as far away as China when kind of helped by the Amazon Fulfillment services. Jason: [13:43] Yeah and then the last question we’ve been just talking a lot about Amazon but your data isn’t exclusive to Amazon right like what marketplaces are you guys tracking right now. Joe: [13:53] Amazon eBay Walmart Etsy Google shopping which target market place and a few few Smiles as well. Jason: [14:03] Scot and then mostly the North American iteration of those marketplaces or are you trying to look globally as well. Joe: [14:11] We try to look globally. For example for Amazon of course we look at all the countries animals and is running the marketplace and should be leaders not 15 15 countries obviously eBay is a global platform at least a global platform which is a global platform, we don’t spend too much effort yet on looking at. The properties of Alibaba like Timo and taobao but that’s much more so because we just don’t have a big business case for bath and, I think most most us Brands don’t really care about them too much yet that’s why we focus much more on like what’s relevant in Europe and the menu in the US. Jason: [14:48] Gotta okay well let’s jump into it so obviously all our listeners are pretty familiar with the the big Marketplace is right so in the u.s. I think mostly of eBay and Amazon like what what is the high-level story with sort of the tier 2 marketplaces like the Walmarts and wishes and targets are they. Growing are they getting traction are they like losing share to the Amazon like what’s what’s kind of the, the macro view of Market places in North America. Joe: [15:21] To me I think tier 2 only has a single company and that’s Walmart. They’ve launched their Marketplace all way back in 2009 but kind of really got into it. In 2016 and probably over the last couple of years made it an actual important part of Walmart itself. Just from an announcements you saw about the company as well as the seller acquisition we’ve done I think just very sweetly finally surpassed 40 thousand merchants. Which we acquire my very very differently than Amazon so that number is actually pretty, pretty large because they acquire an approval to join Roman marketplace so woman is on a very good job at integrating the marketplace into the. Kind of overall Walmart selling experience and buying experience you can return items from the marketplace into Walmart stores as well as all that other stuff and then you have, to me I think like a baseless third-tier, of marketplaces the likes of wish and go shopping and target market places which are basically either trying to do similar things like Walmart or or Amazon is done, for our very strong in their in their own niches like for example XE is obviously not trying to compete with Amazon but at Sea on their own right is an incredibly strong Marketplace in the handmade and vintage Goods. [16:40] And and to me it’s probably the most exciting kind of development in the spaces it’s probably all the niche market places marketplaces which focused on the particular category of products for a particular use case, obviously at seize the most known now, but you see many more and clothing and sneakers in streetwear in any sort of imaginable category, and they tend to view the content around the marketplace much better so they’re not only being debate Supply they also kind of build content and tutorial content around it which tends to work really well. And and then you probably have even more so kind of. Kind of traditional retailers still trying to launch their own marketplaces but to me that’s. Probably an old strategy kind of companies trying to be much more like Amazon but they’re probably not kind of strong players at the moment. Jason: [17:38] Gotcha so just to kind of put some rough orders of magnitude to this like like how many sellers are on Amazon right now. Joe: [17:46] What Amazon has over eight million sellers worldwide so three million just on amazon.com in the US. Jason: [17:55] And then in do you have an estimate for the number of skus that are offered or a. Joe: [18:02] It’s funny because we get asked about this on specific on Amazon school calendar all the time and as of probably the last two years we have stopped tracking that number because it became completely meaningless, I think the last number we had from years back was 550 so 560 million skus. And since then it became even larger and yet. It doesn’t it kind of it no longer represents any sort of meaningful metric to track because Amazon adding a hundred million more skews no longer represents in any sort of measurable sales growth because these skills get kind of. We stayed in there in the vast Universe of battle sounds good. Jason: [18:43] Yeah and I assume there’s a tremendous amount of churn in there too so I they added a hundred million skus about a hundred million skus died and no one’s ever going to see them again. Joe: [18:52] Yeah I was going to Amazon’s assortment this is the most chaotic assortment in retail probably ever invented, because it not only are we having thousands of new sellers everyday all these sellers are bringing probably tens or hundreds of thousands of often new products new private label products. My place every day so like a sort of changes in the SKU count are pretty much meaningless. Jason: [19:14] Yeah but it’s still helpful to me in this one context this sort of order of magnitude context so so Amazon’s got three million sellers in the US and hundreds of millions of skus, and then you kind of cat characterized Walmart as a, growing tier 2 Marketplace so put that in perspective for us you said that was forty thousand Merchants verses. Joe: [19:36] Walmart has 40 thousand merchants and they have much less an Amazon because they’re kind of an invite-only approval Marketplace so you can’t just join Walmart they would have, ten times more Merchants if it was open and Walmart has 15 million skills at the moment. Jason: [19:54] Yeah and and if I’m not wrong 50 million actually represents tremendous recent growth from them because before they really leaned in in the marketplace they probably had under a million skus. Joe: [20:05] Yeah so one of the numbers we always tracked about Walmart is how much of a catalog comes from Walmart itself and how much of that comes from the marketplace and. Pretty much since 2016, all the girls that’s something the marketplace like Walmart itself still only sells I believe three million excuse and all the other skills have come to the marketplace. Jason: [20:29] Interesting. And so then like what is your sense is there and so you kind of you gave us this nice framework Tier 1 Amazon eBay tier to Walmart and then tier 3, General Merchants wish Google Target and then Niche niche market places. Is there more opportunities for General Merchants marketplaces like could you see a Google or Target catching up to Walmart and being a tier 2 player, could Walmart like ever catch up to eBay and you know be a alternative to your one player or do you feel like. I assume you’re going to say there’s plenty of opportunity left for niche market places but like for the general merchants. Like is a his that played out in your mind or do you think there’s still a lot of opportunity for people to capture share. Joe: [21:24] Three other ways going to stores in this first it’s very clearly that. What kind of establish large retailers like Target and best bikes should be able to fairly easily to grow Marketplace similar like Walmart. And achieve the same sort of kind of merchants Grove as well as well as you growth I guess for companies like Target the question is do they actually want that. Because if you look at their latest quarters they’ve been saying that most of our sales growth is coming from store delivery. You can’t really integrate the marketplace into store delivery as easily. And no actually no one has done that to me you are still so technically you could do that on target but in reality they probably won’t covid at least not going to try it because the stores are working so well for them. [22:12] And then on a second-tier I think like to me Google’s attempt it’s probably the most exciting because they are also at a company like Amazon and they also have, theoretically unlimited amount of capital to go after Amazon so if Google really push the pedal. To the floor and actually tried to go after I was on the thing they could do a pretty good job given the sort of assets we have the given the sort of the user traffic may already have, but I think for all these companies the question is like do they actually want that because you can become, like I’m not a couple of billion dollar a year Marketplace launched by Google somewhat easily, but like Google wants to build a hundred billion dollar business has not been done and our businesses so, competing with Amazon or launching another meaning for business for all of these companies means having to wait many many years before it becomes meaningful and it’s unclear yet of like is anyone willing to actually wait. Jason: [23:15] Yeah interesting and it is it’s funny like, you could imagine an alternative reason Google would want to grow it besides just the revenue like they have this super important you know hundreds of billions of dollar Revenue stream called advertising, that they need to protect right and and if, if the marketplaces are stealing the eyeballs on the advertising from Google like when one reason Google might want you no more a stronger Market Place would be to keep the eyeballs in their echo system and not have weakened. To an Amazon or someone else. Joe: [23:51] I think you’re completely right like a lot of shopping already happens at Google, just Google itself doesn’t really monetize it as much as it wants to nor it can control it as well as it probably wants to, they always have Google shopping and they have some rich content that Google as a company has done many many things from like they’re all kind of in parts and none of them are connected to an actual shopping entity people can go to, and the Outlook over the last couple years again Google shopping and still the marketplace they’re adding Merchants all the time they’re going to school calendar trying different things but there. They’re not a sort of all out it hands as you probably would expect from a company as kind of as big as Google. Jason: [24:33] Yeah and I will see how it all plays out but one thing that get that makes me want to watch him even a little closer as you know like four months ago they did hire Bill ready from, PayPal and created a new role they didn’t have a Google prior so he’s president of Commerce a Google and so you know you sort of bring in a credible, e-commerce Weider create this new title like there’s these endemic reasons they might want to do better at Commerce so like that that at least. Gives me reason to believe that they’re going to lean more heavily into this base. Joe: [25:07] To me though I think there’s one kind of important caveat is how can Google do this and not upset and I trust Watchers. Because for Google like then adding shopping usually means adding shopping elements in to search for all the other properties we already own they were already find for similar terms in Europe a couple years back, anything more meaningful with probably risk some of these finds again so for goo is the kind of a balancing act of like how do you actually do that without upsetting the kind of an ecosystem of people who now rely on Google search traffic for the shopping. Jason: [25:46] I know for sure I feel like that’s the one of the new normals right is is sort of balancing your business growth aspiration with your antitrust risks. Scot: [25:53] I would argue that kind of did this with travel to so so they did this in travel where you can actually book right in Google and they got away with it so I don’t I don’t know. Joe: [26:01] For example like if Walmart join school shopping Marketplace and people can just buy through Google from Walmart. Like does Walmart want that or do they want people to go to actual Walmart and then buy from there it’s kind of. All these has the advantages and disadvantages But ultimately the larger the retailer is the less they want to be aggregated behind an aggregator on Google so, I just I could never foresee Google being able to aggregate large retailers like Target or Walmart they will always refuse to be a part of this. Jason: [26:38] Yeah I guess the one Edge case where it seems like there might be some leverage for them to aggregate the big retailers is. Literally just as a foil to Amazon right so, you know if Amazon you know if Alexa gets the most traction and Alexa gets built into all these appliances and everyone’s you know now everyone’s appliances as reordering Pantry items, exclusively from Amazon if your, Walmart or Target you’re unlikely to build your own smart speaker echo system to compete with Alexa and so you know you may look at Google as the less competitive more friendly partner, that you might try to enable to be a more complete competitor against Amazon. Joe: [27:24] That’s some people from Google Cloud which is the competitor of AWS and their business Stitch to retailers is basically. We hate the Amazon you hate Amazon how about you just move all your Cloud infrastructure to go about and this works really well so yes I completely agree like. Kristen kind of players in this space who will driver who we do anything else but work with Amazon that’s an opportunity. Jason: [27:50] Yeah I think that’s actually the official sales pitch for Google Cloud platform and for Microsoft Azure so. Joe: [27:56] Aggressive very easy fish I’ll take it. Jason: [27:57] Yeah yeah so one other topic we want to talk about in general in the marketplace is is what if any role you CD to see companies playing in this whole Market Place Evolution like, intuitively like if I took a real literal definition. It doesn’t seem like d to C in Marketplace like are super compatible but it seems like in practice a lot of D disease think they’re directed consumer play is via marketplaces is that. Do I have that right or how do you think about it. Joe: [28:31] I think it depends on the kind of the purity of a brand is trying to be I had I am seeing a lot of. Small niche market places in the DTC space to focus on a particular category so for example sorry I was talking to these guys maybe last month who build a Marketplace specifically for Street Wear. And all the brands inside of it are already PC Brands because the marketplace can bring them, obviously Shoppers as well as data they couldn’t get on a traditional marketplaces like Amazon and yet but if you see Brandon has a more manageable kind of acquisition path than just trying to do it themselves. [29:10] Because to me the reason why kind of DPC doesn’t work on Amazon or any other of these major marketplaces is the fact how how these marketplaces handle data exchange as well as kind of user interactions. It doesn’t have to be like that so the kind of the more modern Marketplace has built for the DPC space do share a lot more data than Amazon does and douche and do give the way for Brands to talk to their consumers through but Marketplace. And I’m sending in all this becomes possible so think like is Amazon a great home for DDC brands, it was fun enough nowadays because we live in a pandemic and some of these Brands will inevitably have to kind of rely on Amazon to get some sales out of it but, once we have passed that I said I do see that like a lot more Market I just Google built so informative to see space because all these markets can do is basically aggregate, demand and then the brands can benefit from that much more easily than themselves trying to acquire this in users. Scot: [30:08] It’s like marketplaces are the new virtual retailer you just don’t have the store element. Joe: [30:13] Yeah so I think it’s always been the case that like if you’re Nike you can build a store in the middle of a desert and people will probably come to you, like most brands are not Nike most brands who built stores in the desert will never see anyone come to them they can’t force people to come to them if they just spend a lot of money on marketing, but that’s obviously has limited time Horizon so as Brands try to acquire users at much more favorable costs, like Michael please do play a pretty important role and I think they also allow Brands to kind of acquire the same user. If I would have to compete with other brands also trying to acquire the same user like a lot of Brands and travel. Like Barrel raising advertising costs because they’re all trying to acquire the same user even though but same users probably buying from all these branches anyway. Jason: [31:02] The one exception is if that desert is in Las Vegas or Dubai people actually will come to it. Joe: [31:09] I forbid we should wish Italian brand I think it was proud of the builders store in the desert in maybe outside of Texas. Jason: [31:15] Yeah you’re exactly right it’s a fake store but it’s a very funny photograph yeah. Joe: [31:20] But I think to me like my lesson from areas like yes those great yes product you did, no you’re not a product like most brands are not product most breaths if they tried it will just lose my clique, to me like that’s kind of the marketplaces versus writing your eCommerce site and tribe you do your own acquisition is shopping mall versus Your Own Story the desert. Like yes either ghosts can work but I guess basically decide which one will work better for your kind of capital constraints I guess. Scot: [31:49] Be cool so that gives us a good overview of the landscape and it wouldn’t be a Jason and Scot show if we didn’t talk a little bit about Amazon here when we’re recording Amazon’s flirting with new kind of all time highs around, let’s see. 2400 and change definitely flirting at well over the trillion dollar club and kind of nipping at the heels of apple and Microsoft, which during a pandemic is kind of an unusual thing so seems like they’re seeing a pretty big surge they had to turn off FBA Sellers and a bunch of those kinds of things do you have any data that indicates how they’re doing through, dependent. Joe: [32:30] What’s most interesting about Amazon is event over all their sales are up and yet any individual brand or seller is either very negatively impacted by this for very positively impacted by this so you have this incredible. Kind of spread of people and companies were very happy about their sales and very upset about their sales but like Amazon overall is their cells. And there are enough that some people like sometimes I talk to sadly it’s basically they’re having a friend day every day. And I mean it’s I think it’s still hard to judge just how much sales increase on Amazon because given how large they already are but they clearly have increased. Scot: [33:10] Yeah the give us an idea of the winners and losers is it is it kind of category based on dimension. Joe: [33:19] Yeah I mean it’s kind of obvious the thing that keeps you look at Travel, nobody’s buying that if you look at swimwear no one’s buying that if you look at sunglasses no he’s buying that and yet everyone is buying the things you would need for your house the things you would need to work from home the things you will need to get entertained while you’re at home as well as work out the home, been of essential items like all the health items as well so I think this spread of categories is probably the same across all the different retailers. Scot: [33:49] So you did a blog post where bandanas were hot. Joe: [33:52] Amazing amazing I haven’t bought one yet but I just think about it because I tried I tried buying face masks now for a while and they’re obviously sold out everywhere and if they’re not, they’re like they’re shipping from China it’s going to take a month to get to you so I think I think I’m going to get some bananas and try to make a, try to make a face mask for me because one of the other items we’ve been looking at is weekly look at search traffic on Amazon and see how they train Trends have changed, and like for example one of the trends I saw maybe now three weeks ago was in fact that like I stole it paper sold out, many many people are started by the days which wasn’t even like a popular category before and Amazon and all of a sudden became hugely popular. And then maybe in early February the biggest explosion I saw, friends of mine manage kind of Amazon in sizing for a few different brands and one of the Brand’s we manage out of energy for so kind of survival food kits and that brand went from selling, is this a couple million dollars a year to selling a couple million dollars a day on Amazon. And that’s that’s when I knew I’m like this is this is this is serious crisis as well as people are really scared about that so to me of him nothing like looking at that, kind of different changing consumer than an Amazon kind of has been killing an interesting insight into what people think they need to kind of push through the days. Scot: [35:17] Yeah you had another blog post we talked about some of the negatives of this surge walk us through some of the data on that. Joe: [35:25] Yeah so one of the things we always look at is how many negative reviews are these merchants and animals and receiving and, usually that number overall that number tends to spike as Christmas approaches, because people have placed the orders but order is not getting to them before Christmas and then they realize it’s never going to get to them in time so they leave a negative review and they usually cancel the order. But then as of last couple weeks ago I started looking at that number again I started noticing that it’s it’s spiked even more and then it usually does. And what about spiking in negative feedback on Amazon is coming from sellers who bought face masks hand sanitizers toilet paper and all the other essentials from Merchants who often don’t have those products. And are using fake tracking numbers to kind of basically hide the fact that they have never been to ship a product or being shipped the wrong products like cheaper alternative is of the face mask, for when it all the toilet paper which triplet completely different item all together so as much as I was in is increasing in demand. [36:32] A lot of that kind of issues within policing of the marketplace as have resurfaced as kind of merchants are trying to insert themselves into this massive wave fourth increase the man, and since I mean if you go to Amazon today you will find that there’s no face masks or hand sanitizer some toilet paper in stock. But yet as a merchant if you claim that you have it in stock you can try to kind of weasel your way into that search results page, and because that serves our page is receiving so much traffic you will get a few sales in before Amazon realizes we need to come need to kind of block you so Amazon has been in this. [37:09] Kind of. Crazy position of having to deal with actual issues of like fulfillment operations as well as employees and now also having to deal with this sort of marketplace chaos which is doing with all the smaller Merchants trying to kind of benefits from the marketplace not necessarily saying something but also sometimes by selling something they don’t actually have. Jason: [37:32] Yeah it’s I mean the level of difficulty was already complex now it’s almost unimaginable like, pivoting slightly I’m sort of curious how you think the pandemic is influencing how Brands think about Amazon is it, is it potentially driving Brands to Amazon or off of Amazon or what do you think. Joe: [37:55] I think that like don’t really I think all of us would probably agree that now you’re starting to see Brands go back to Amazon go back to selling on Amazon Branson previous every excuse that obviously we’ve all seen that announcement from Birkenstocks, we seem to be going back to Amazon I think we’re at that point in time now where the sort of ideological refusal of selling my Amazon in a past. Is probably being questioned by Executives now because as we see their own sales in their own channel is decreasing their trying to find other channels too, do something items through and if they’re not selling on Amazon it’s an obvious choice and it’s an obvious channel to have immediate sales, so it’s very clear that, it’s not yet mr. of acceleration Brands jumping back onto Amazon is definitely going to accelerate even for Brands who have previously. Refuse the blatantly bit like they will have to change their view because it’s it’s wild for the last decade they could have made this kind of strategic choice of not to be on Amazon, bad choice and things just kind of been taken away from them now because of just the sort of crazy conditions we are living now where so much of shopping is kind of centralized on to Amazon as and limited budgets they have to spend on marketing means that. Like I wasn’t all of a sudden became probably one of the better choices they have to have any sort of lemony. Jason: [39:22] Yeah there’s almost this odd Paradox at the moment I think you’re you’re exactly right like if you had decided you were staying away from Amazon, some of your resolve is probably eroded and there’s there’s there’s more arguments in favor of you being there and I certainly think Amazon is going to emerge from the pandemic with greater share than they had going in and so, you know. Same reason people rob banks that’s where the money is like if you want to sell you probably need an Amazon presence but the one Paradox is, there is a cohort of brands that maybe weren’t very digital Savvy and they almost looked at Amazon as a hundred percent of their digital strategy, and if you’re an apparel brand and you thought the mean way you’re going to sell digitally is on Amazon and you suddenly became, a an essential product that couldn’t get you know your FB a product replenished you probably were getting being, exclusively dependent on Amazon so it on the one hand I see a lot of brands that had been resistant moving towards Amazon and on the other hand I see, number of brands that were kind of single Source on Amazon you know trying to diversify their portfolio little bit are you seeing that as well. Joe: [40:38] I think I’m seeing the same thing like this sort of increase in demand for 3pl their Housing Services has definitely skyrocketed, as brands are even trying to find other ways to, selling on Amazon or going to average over their houses they can use to sell on Amazon and I mean for many many of these Brands we can’t really do that on fulfillment as effectively, as they kind of new to now because often they don’t even have this sort of that house capacity, or staff for it so yes absolutely I think many Brands who have either relied on that wasn’t before, for having sold on Amazon before but now can’t even ship out instead be a are all flocking to 3pl logistic companies to do it for them. Scot: [41:25] How about private label Brands you’ve done some interesting reporting there what are you any updates on what you’re seeing there from the pandemic or any other thoughts on the the plethora of Amazon private label brands. Joe: [41:38] It’s that one of the guess one of the most infamous reports you’ve done was last year about that the Amazon private label brands, the kind of the cord Discovery from that was the fact that like they are attempts are obviously very wide but most of the brands that launching and haven’t been as successful as most people the still they are, and to be honest like since then Amazon itself as a company has really been as aggressive and launching new brands, they are so launching amazonbasics products all the time but in terms of Brands they would be launching especially clothing brands which kind of comprise most folio brands that trend is definitely die down, but in the same space a lot of the private label Brands and Amazon are launched by the smaller smaller merchants and, as much as that it’s still happening that obviously has been hit very hard by the pending first by. Not being able to Source items from China as effectively as before that is mostly recovered but there’s still some issues with the logistics from from the point of view of costs and state but also a thing, many many many companies in the space who previously relied on data to figure out what we should make. I think are finding that they can’t use data as effectively anymore because the trends are changing so so fast that by the time they’re able to Source it say. [43:02] If you see that the bananas are becoming high demand from the time you’re going to be able to Source them and get them onto Amazon it’s going to be June and the man has gone so I think the sort of the the stability of demand. Has previously allowed private labels to be built and I think now that the stability is gone I think it’s much harder job for me small images good and also, access to Capital now is much more constrained Amazon lending itself as killed their program and are not issuing a new loan so when we smaller companies to get Capital to launch new brands it’s a much harder job. Scot: [43:39] Well let’s let’s pivot over to eBay they just sent out some new CEO and I’m kind of excited about that it’s a guy I think I’ve met him a couple times when he was there and kind of Circa V 208 I believe. Jamie iannone so you know they’ve been kind of rudderless for a while but do you know to their CEO departed about six months ago they’ve sold StubHub they’re about to sell their classifieds are talking about it and what not they’ve been distracted by a lot going on do you think Dave benefited in the same way that Amazon has during this pandemic. Joe: [44:16] I don’t think so and I don’t think so for two reasons first. Yeah I was looking at that traffic across all the different retailers as well as eBay eBay doesn’t seem to have any sort of measurable lift from this which I think is pretty disappointing for them and I think second of all. I don’t think many people think of eBay as a great place for Essentials. And that’s why it’s so much of shopping is happening on Amazon as well as other kind of traditional retailers. EBay is much stronger and other categories but many of these categories are not that important anymore so I’m sure we’re going to have are having some increase in demand in some categories but overall, I would be pretty shocked if they having an actual and measure measurable major increase in sales because of the sort of, this sort of weird positioning they have as a company visually I think only became more apparent than any more visible during this visit the spend the night. Scot: [45:12] Any other interesting Trends on eBay that to speak of are they losing sellers in this kind of sideways area that they’ve been for a while. Joe: [45:21] I think eBay has not in like Amazon has has been trying to Police Products on there on the catalog as well but since its eBay to me is also the most the most fun Marketplace because you can buy a single toilet paper Square on Amazon concert on eBay pretty pretty easily, which always doesn’t sell in a remarkably so if you if you search for toilet paper on eBay it’s a much more eclectic mix of products than other retailers would have, and in terms of like seller seller leaving you may tend to have a pretty unique set of sellers a lot of them are selling collectible girls a lot of them ascott sorry memorabilia following selling car parts so like none of these sellers, have clear path to other marketplaces so I don’t based on measurable kind of, leaving of Sellers from eBay or onto a onto eBay I think that’s that’s been mostly stable. Jason: [46:18] Interesting today they’ve sort of got those they have an advantage with some of those incumbent categories but they seem to be struggling in the categories where they overlap a lot of other marketplaces is that their summary. Joe: [46:32] I think they dig has the biggest jobs or when you see CEO. Is figuring out just exactly what is the direction and what’s the core focus of eBay. I think you bae hasn’t been able to answer that question for the last decade as it kind of try to became closer to Amazon. But like after all the years of efforts is now just a worse version of Amazon, without any sort of benefits of Amazon you you would have just literally by shopping on Amazon so eBay is basically figure out like where where does it want to be, because it’s still want to be in the same competition as the sort of the real real or the stock X or Etsy or just want to be more like Amazon your more do more general merchandise because now it’s tries to do, all those things at the same time and doesn’t do a great job at any one of them. Jason: [47:28] Yeah yeah it’s going to be any I mean that’s a fundamental challenge for a lot of companies but yeah you definitely have to be able to have a clearly articulated, reason for existing and so that’s going to be a challenge for Jamie when he he gets to eBay you know he is coming from Walmart Sam’s Club he had a lot of success sort of running. E-commerce for Sam’s Club and then got promoted to be I think I think it’s official title might have been like. Co overall of walmart.com so it will be. Joe: [47:57] EBay eBay has to disrupt itself but I don’t know anyone who has an idea of what that would look like I personally don’t have any idea as well. It’s unclear what do they actually do to kind of to find New Growth but it’s very clear what they’ve been doing for the last decade doesn’t actually work, and you can look at their sales growth is non-existent and we sort of incremental changes are not going to get them to the growth they want to see so they can keep extracting more and more revenue from the salesman having, and that will continue to increase their stock price as a public company but like in terms of growing Marketplace and growing place people go to shop at. It’s not going to happen unless they have like a major change and covid around the platform. Jason: [48:42] For sure it’s no it’s no fun being the one losing share in a rapidly growing Market the what about some of the other players I think of wish for example is kind of being an interesting situation like it, it seems like it’s not the most awesome time to be right between the US and China in terms of trade which you know it’s probably a negative but then on the flip side. They’re very value focused and you know we’re probably gonna have a bunch of consumers in in the u.s. in a pretty deep recession you know and maybe those like sort of affordable indulgences are going to. Going to be more popular than they have been in the past. Joe: [49:21] I’m a big fan of wish because the thing is very Unapologetic Marketplace we’re not hiding that most of the things it’s are coming from China we’re not hiding that most of these things are low quality and affordable girls we’re not hiding that it’s going to take awhile to get those items, well I come from getting bad but like as of to probably two months ago, which is obviously completely collapsed because they rely so much on demand deliveries from China. [49:48] That that which were first impacted by the all the men back exposing down and are still negatively impacted by the kind of increase in cost as well as decrease in availability of all the deliveries from China so. I’m not going to put a number on it but their sales are down and it’s unclear yet of when they’re going to be able to do recover because, like I uniquely some of these other companies which mostly operated by running around their houses here domestically wish, while having some of the assortment here in the US most of it comes directly from China so, like they’re having issues with the demand side of things by maybe some poison works on buying or much anymore as well as Supply things as a supply side of things which is, deliveries and the assortment size from China so they’re in them very tricky position but at the same time I think, like wish knew they could be trouble one last year we were all discussing import duties from China like wishes exposed to that very much anything now they’re very clearly exposed to all that kind of. [50:55] International delivery as well as supply chain constraints. Jason: [51:00] Yeah a potential long-term risk there is like so they obviously rely a lot on the US Post Office for the last mile delivery in the US and they’ve always benefited from these super favorable rates from, a very old Global postal treaty that were a part of and at the moment like seems like the US Post Office is like on the verge of economic collapse. I’m hopeful that there’s some some sort of last-minute save but it’s it’s very possible that that last-minute save involves like renegotiating or getting out of some of those. Those International treaty so it may not be as favorable terms for wish. However the US Post Office emerges from all of this. Joe: [51:48] I agree I don’t think they’re in a good position at the moment they like me it was a beautiful business and obviously I’ve been able to grow it fairly, well I think it’s doing at least 10 billion dollars in jail B which is obviously, very major number that’s larger than most marketplaces would be doing but it’s also built on infrastructure made can’t like reliably rely on. Part of that is obviously shipping from China but also part of it is like not having any infrastructure themselves relying on USB as well as all the domestic shipping Partners in all that every country’s very end so it’s yeah it’s not a great place to be in at the moment. Scot: [52:27] Very cool it really appreciate you taking time during a busy pandemic time to come on the show any other any other trends you know we had before the show we talked about you have some good hacks for making sure your Amazon order gets in and I’d also love to hear your thoughts on where our marketplaces in three to five years. Joe: [52:46] So first of all if you’re relying on online groceries you have to figure out a browser extension to help you with that this is something I did maybe the last week and I’ve since then I never had a problem placing an order, on Amazon Prime now so it’s a huge lifesaver. Scot: [53:06] Just like a honey or you wrote your own. Joe: [53:08] No it’s basically a Chrome extension which refresh is a checkout page on Amazon, to try to spot a slot opening once my slot opens it sounds like a desktop notification to me so you just have to leave it in the running in the background and next thing you know you have the place your order. Sebastian has been great and then in terms of marketplaces the thing, they are having especially now obviously incredible time because most consumer shopping happens through marketplaces, like marketplaces in the u.s. already are combined, the largest online retailer in the US that’s means like the most interesting status that they all the marketplaces combined, or in the kind of a slice of the market place of from Amazon is larger than Amazon is larger than any other retailer so Marketplace already play a huge part but the thing with the directions we are going into is. [54:02] Hey. Miche marketplaces which done which focused on particular categories and do content as well as coming user Community much better than Amazon eBay could ever do. Second business to business Market places that’s a huge area of growth. Obviously have Amazon business is falling all over my place watching this space I’ll do the business buying is now being done through marketplaces and even on Amazon site that’s the part of Amazon which most people completely forget or, don’t even realize even exist and that’s already a very huge part of the sales and then I think I think third there’s a lot of focus on managed marketplaces, somehow he managed micro-business are remarkably says which help you not only by providing you a wide selection of Supply but also they pick the thing, you are you want so whoever is a managed Marketplace because you don’t think the driver over its upsides driver is best for you, so we will see this continuously going that direction is even, as even marketplaces like Amazon and eBay will be much more kind of pressure to be in a position of trying to help consumers to pick the item that you want, rather than providing them to just endless list of items available millions of items account of what in relying on the consumer somehow picking the thing they want so. [55:21] Kind of super this deposit all in perspective like Matt like marketers is going to be continuously growing bigger and bigger but they’re also going to kind of change in shape, to move away from these generalized marketplaces like Amazon to focus on their own strengths because I think it’s your e-commerce business right now only trying to build up my confidence right now it’s probably a bad idea trying to go directly against Amazon’s business or trying to go to the marketplace this follows the same model it’s a much better idea to do something differently or have a different model and examples like Etsy and exams like wish, like they’re all doing really well on their own like truck by not trying to be like Amazon and eBay who did try to be like Amazon are obviously not doing as well. Jason: [56:08] Joe you know usually people that are pro Marketplace on the show are really just pandering the Scott but it’s very obvious that you have True Religion about Market. Joe: [56:20] They are great. Jason: [56:21] Yeah no and clearly like globally they are winning like it seems like the the dominant most successful form of. Joe: [56:29] Do me do me a favor like to kind of put it all like in the final perspective like to me a Marketplace is just, it’s a reinvention of a shopping mall for the internet which means the aggregate consumers in a single place, boss allowed single shops or single Brands to talk to these consumers much more cheaper than having to do their own, kind of customer acquisition and inverse a Marketplace will always make sense and sure you will always have Brands and retailers who can run their own stores and current that on that position but ultimately a Marketplace could always do it much more efficiently the question becomes like how do you do that and still retain some kind of brand value and not give up all the to do something like Amazon. Jason: [57:12] Yeah well well said and that seems like a great place to leave it because we have used up all our allotted time as always if you had a burning question or comment feel free to hit us up on Twitter or Facebook if this show is valuable to you we sure would love it if you jump onto iTunes and give us that five star review, Joe real pleasure talking with you thanks very much for taking the time. Joe: [57:34] Hey guys thanks for having me. Scot: [57:36] Joe Fox want to follow some of the awesome content that you guys put out there what’s the best place. Joe: [57:42] Marketplace post.com or if you want to find me luckily I have the one of the most unique names you can think of so if you just if you just Google my name and you’ll be able to find in two seconds. Jason: [57:55] That is terrific we will put those links in the show notes and until next time happy commercing.
Oggi breve puntata sperando di dare qualche suggerimento quelli acquisti in questi periodi di stazionamento casalingo e di ricerca di materiali di prima necessità (e non)Molti di noi sono alla ricerca di almeno tre di articoli che al momento sono introvabili.0.Mascherine0.Guanti monouso0.Ossimetri o saturimetri o pulsossimetri)Come avrete potuto vedere ci sono moltissimi che in questo momento stanno vendendo questo tipo di oggetti, e avrete pure notato che almeno il 90% di essi, dovrebbero morire male, cisto che stanno applicando prezzi da sciacallaggio, e non solo, molti di essi sono addirittura truffatori che sfruttano questo momento di disperazione per trarre profitto e a loro auguro ogni male.Purtroppo non è per niente facile trovare l’acquisto sicuro, certo ed affidabile. Diciamo che chi ha la possibilità, di poter prenotare presso la propria farmacia di fiducia questi prodotti, lo faccia. Spenderà qualche euro in più, ma almeno otterrà la merce ordinata, magari non in tempi immediati, ma la otterrà.Con certi tipi di acquisti in rete, anche su amazon, si rischia davvero di perdere del tempo inutile in quanto poi acquisto non va a buon fine.In queste 2 settimane, un po’ per necessità lavorative e anche personali, ho cercato di acquistare un po’ di quei prodotti e fino ad ora, sono riuscito ad ottenere qualcosa solo da un venditore, molti degli altri sono risultate truffe, e alcuni sarebbero in viaggio e ancora devo vedere se arriveranno.Da questa piccola e personale serie di acquisti ho imparato le seguenti cose (che poi sono davvero l’ABC degli acquisti online, solo che la fretta e l’immensa speranza di trovare esseri umani dall’altra parte della vetrina, mi avevano dato la speranza di non dover fare tutti i controlli che normalmente faccio)Ebay:Ebay è pieno di venditori che vendono tutto quello che serve in questo momento e già questo di per se dovrebbe insospettire.Di questi ci sono le 2 categorie, Sciacalli e truffatori, e a volte tutti e due assieme. * Gli sciacalli sono quelli che vendono gli oggetti più ricercati fino al 500% del loro costo che avevano prima del CoronaVirus e meritano di morire male.•Mascherine usa e getta che venivano vendute a 10cent ora costano fino a 2€ cad.•Saturimetri che costavano 9.9€ ora costano 150€•Guanti monouso, da qualche euro la scatola da 100, si trovano fino a 40€ a scatola ora. * I truffatori, sono quelli che sfruttando account trafugati, vendono i materiali ricercati, a prezzi anche convenienti, ma non vi arriveranno mai. Anche questi devono morire male, anche perché oltre al danno, anche il fatto che vi fanno perdere tempo prezioso, nella convinzione che voi siate riusciti a prendere quello che vi serviva e invece, non arriverà mai e dovrete ricominciare da capo. * Sciacalli truffatori, sono quelli che oltre a non avere il materiale, li vendono prezzi stellari. E questi dovrebbero morire male ma stereo.Come poter avere qualche indizio per capire se ci stiamo imbattendo in uno o nell’altro ?0.Verificare se il venditore ha venduto materiale simile negli ultimi mesi. 0.Se il venditore ha pochi feedback, salutatelo. 0.Se il venditore a numerosi feedback negativi, salutatelo.0.Se il venditore, nell’immediato passato vendeva tutt’altro tipo di merce è molto probabile che sia un account trafugato, salutatelo.0.Oggi come oggi, visto che lo sciacallaggio è estremo, un venditore che vende a prezzi molto bassi con consegne molto veloci è molto a rischio.0.Se non accetta pagamenti PayPal, salutatelo.0.Occhio alle descrizioni, spesso mettono nel titolo, TAG ingannevoli, tipo FFP3, o FFP2 per le mascherine, mentre il prodotto che vendono non è ne uno ne l’altro, ma mascherine banali antipolline. Voi però credevate che il risultato fosse per eletto di ricerca FFP3, e lo date per buono. Quindi, indipendentemente da quello che cercate, controllate bene poi cosa state prendendo. Amazon:Di solito è molto affidabile, ma di questi tempi lo sciacallaggio e i truffatori, sono anche li.Più cercate merce seria con tempi di consegna brevi e più troverete sciacalli e truffatori. A differenza di Ebay, non si tratta di account trafugati, ma proprio di vendita superiore a quanto si possiede. Spesso poi arriva una mail che dice, che purtroppo vista l’elevata richiesta i tempi di consegna potrebbero essere molto più lunghi. Altre volte dopo magari 5 giorni, vi annullano l’ordine per overbooking. E questo vi fa perdere del tempo. Subito.it e simili, non li considero nemmeno, solo sciacalli e truffe, non ho nulla di più da dire senza contare che non è possibile incontrarsi per ottenere lanerie e quindi ci si deve fidare delle spedizioni, per cui capitolo chiuso.Venditori cinesi:Nonostante tutto, sono quelli attualmente più attendibili, nel senso che normalmente si vedono pochi casi di truffa o di sciacallaggio. I prezzi sono onesti, ma i tempi di consegna e la consegna stessa, potrebbero essere un problema. Si parla oramai di 2 mesi medi, e a volte rimangono stazionanti in deposito molto tempo, visto che le consegne sono contingentate.Io personalmente dopo una serie di acquisti falliti, sto pianificando una serie di acquisti più ragionati, pensando anche al futuro. E’ chiaro che nella situazione in cui siamo, avremo bisogno anche nei prossimi 2 o 3 addirittura 6 mesi di mascherine e altro materiale per la sicurezza personale.Di conseguenza, a parte l’emergenza se proprio non aver nulla, cominciate a pianificare ordini in Cina a costi onesti per del materiale che prevedibilmente arriverò dopo 2 mesi.Lo potete fare anche mediante Amazon, pagando qualche euro in più, scegliendo quei materiali a prezzi, sensati, noterete che i tempi di consegna sono attorno al mese, mese emmezzo.Io personalmente sto acquistato, sia su BangGood che su Aliexpress, e anche Wish. In particolare su Wish, usando la spedizione Express sono riuscito ad ottenere delle mascherine usa e getta in 6 giorni, pagando 15€ di spedizione, ma il costo delle mascherine era quasi adeguato al prezzo di origine.Non posto link perché i materiali variano di minuto in minuto e dove li ho presi io non ci sono già più, ma ce ne sono molti altri.Molto difficile è trovare le mascherine FFP3 e sui siti cinesi, quasi tutte quelle taggate FFP3 o FFP2 di fatto poi non lo sono, e quando tentate l’acquisto, ci sono un sacco di opzioni, ma mai FFP3, nonostante nel titolo ci sia FFP3, quindi occhio.Guanti in nitrile, li trovate anche su Amazon con prezzi adeguati con tempi di consegna attorno ai 15 giorni.Parentesi conclusiva sulle Farmacie Online.Oltre di esse, a volte propongono materiali che risultano disponibili, e quindi voi portate a termine l’acquisto, ma alla fine tipicamente scatta il rimborso in quanto il materiale in effetti non c’era. Se intendete acquistare presso le farmacie, non fidatevi del loro portale e chiamate prima, per non perdere inutilmente tempo e fare transazioni inutili.Se sul loro sito dice che c’è, chiamate e verificate, se c’è effettivamente concludete l’ordine al telefono con l’operatore e sarete sicuri di ottenere la merce.Chiudo con la parentesi Saturimetri. Ci sono sicuramente prodotti professionali con costi elevati, ma il 99% sono saturimetri cinesi, con la precisione che non so dirvi, ma di sicuro è inutile spendere 100 o 150€ per un prodotto venduto da una farmacia, s fil prodotto è il solito cinerino che Aliexpress vende a 9.9$. Verificate bene marca e modello e cercate su Aliexpress e verificate di non trovare lo stesso identico oggetto a 9.9$. Significa che state comprando una cineasta con l’illusione che se venduto da una farmacia sia più efficace. In linea generale, Cinesi o prodotti professionali, si appoggiano su sensori commerciali, e molto probabilmente utilizzano lo stesso sensore, quindi è probabile che la misura sia comunque soddisfacente. Diciamo che piuttosto che niente, io cercherei di procurarmi a cifre ragionevoli, 20 / 30 € Max un saturimetro via Amazon proveniente dalla Cina. Poi se volete avere più probabilità di averne uno, prendetene uno anche da Aliexpress o simili a10 10€, con previsto arrivo tra 2 mesi. Alla peggio ve ne troverete 2, così uno lo usate.
Oggi breve puntata sperando di dare qualche suggerimento quelli acquisti in questi periodi di stazionamento casalingo e di ricerca di materiali di prima necessità (e non)Molti di noi sono alla ricerca di almeno tre di articoli che al momento sono introvabili.0.Mascherine0.Guanti monouso0.Ossimetri o saturimetri o pulsossimetri)Come avrete potuto vedere ci sono moltissimi che in questo momento stanno vendendo questo tipo di oggetti, e avrete pure notato che almeno il 90% di essi, dovrebbero morire male, cisto che stanno applicando prezzi da sciacallaggio, e non solo, molti di essi sono addirittura truffatori che sfruttano questo momento di disperazione per trarre profitto e a loro auguro ogni male.Purtroppo non è per niente facile trovare l’acquisto sicuro, certo ed affidabile. Diciamo che chi ha la possibilità, di poter prenotare presso la propria farmacia di fiducia questi prodotti, lo faccia. Spenderà qualche euro in più, ma almeno otterrà la merce ordinata, magari non in tempi immediati, ma la otterrà.Con certi tipi di acquisti in rete, anche su amazon, si rischia davvero di perdere del tempo inutile in quanto poi acquisto non va a buon fine.In queste 2 settimane, un po’ per necessità lavorative e anche personali, ho cercato di acquistare un po’ di quei prodotti e fino ad ora, sono riuscito ad ottenere qualcosa solo da un venditore, molti degli altri sono risultate truffe, e alcuni sarebbero in viaggio e ancora devo vedere se arriveranno.Da questa piccola e personale serie di acquisti ho imparato le seguenti cose (che poi sono davvero l’ABC degli acquisti online, solo che la fretta e l’immensa speranza di trovare esseri umani dall’altra parte della vetrina, mi avevano dato la speranza di non dover fare tutti i controlli che normalmente faccio)Ebay:Ebay è pieno di venditori che vendono tutto quello che serve in questo momento e già questo di per se dovrebbe insospettire.Di questi ci sono le 2 categorie, Sciacalli e truffatori, e a volte tutti e due assieme. * Gli sciacalli sono quelli che vendono gli oggetti più ricercati fino al 500% del loro costo che avevano prima del CoronaVirus e meritano di morire male.•Mascherine usa e getta che venivano vendute a 10cent ora costano fino a 2€ cad.•Saturimetri che costavano 9.9€ ora costano 150€•Guanti monouso, da qualche euro la scatola da 100, si trovano fino a 40€ a scatola ora. * I truffatori, sono quelli che sfruttando account trafugati, vendono i materiali ricercati, a prezzi anche convenienti, ma non vi arriveranno mai. Anche questi devono morire male, anche perché oltre al danno, anche il fatto che vi fanno perdere tempo prezioso, nella convinzione che voi siate riusciti a prendere quello che vi serviva e invece, non arriverà mai e dovrete ricominciare da capo. * Sciacalli truffatori, sono quelli che oltre a non avere il materiale, li vendono prezzi stellari. E questi dovrebbero morire male ma stereo.Come poter avere qualche indizio per capire se ci stiamo imbattendo in uno o nell’altro ?0.Verificare se il venditore ha venduto materiale simile negli ultimi mesi. 0.Se il venditore ha pochi feedback, salutatelo. 0.Se il venditore a numerosi feedback negativi, salutatelo.0.Se il venditore, nell’immediato passato vendeva tutt’altro tipo di merce è molto probabile che sia un account trafugato, salutatelo.0.Oggi come oggi, visto che lo sciacallaggio è estremo, un venditore che vende a prezzi molto bassi con consegne molto veloci è molto a rischio.0.Se non accetta pagamenti PayPal, salutatelo.0.Occhio alle descrizioni, spesso mettono nel titolo, TAG ingannevoli, tipo FFP3, o FFP2 per le mascherine, mentre il prodotto che vendono non è ne uno ne l’altro, ma mascherine banali antipolline. Voi però credevate che il risultato fosse per eletto di ricerca FFP3, e lo date per buono. Quindi, indipendentemente da quello che cercate, controllate bene poi cosa state prendendo. Amazon:Di solito è molto affidabile, ma di questi tempi lo sciacallaggio e i truffatori, sono anche li.Più cercate merce seria con tempi di consegna brevi e più troverete sciacalli e truffatori. A differenza di Ebay, non si tratta di account trafugati, ma proprio di vendita superiore a quanto si possiede. Spesso poi arriva una mail che dice, che purtroppo vista l’elevata richiesta i tempi di consegna potrebbero essere molto più lunghi. Altre volte dopo magari 5 giorni, vi annullano l’ordine per overbooking. E questo vi fa perdere del tempo. Subito.it e simili, non li considero nemmeno, solo sciacalli e truffe, non ho nulla di più da dire senza contare che non è possibile incontrarsi per ottenere lanerie e quindi ci si deve fidare delle spedizioni, per cui capitolo chiuso.Venditori cinesi:Nonostante tutto, sono quelli attualmente più attendibili, nel senso che normalmente si vedono pochi casi di truffa o di sciacallaggio. I prezzi sono onesti, ma i tempi di consegna e la consegna stessa, potrebbero essere un problema. Si parla oramai di 2 mesi medi, e a volte rimangono stazionanti in deposito molto tempo, visto che le consegne sono contingentate.Io personalmente dopo una serie di acquisti falliti, sto pianificando una serie di acquisti più ragionati, pensando anche al futuro. E’ chiaro che nella situazione in cui siamo, avremo bisogno anche nei prossimi 2 o 3 addirittura 6 mesi di mascherine e altro materiale per la sicurezza personale.Di conseguenza, a parte l’emergenza se proprio non aver nulla, cominciate a pianificare ordini in Cina a costi onesti per del materiale che prevedibilmente arriverò dopo 2 mesi.Lo potete fare anche mediante Amazon, pagando qualche euro in più, scegliendo quei materiali a prezzi, sensati, noterete che i tempi di consegna sono attorno al mese, mese emmezzo.Io personalmente sto acquistato, sia su BangGood che su Aliexpress, e anche Wish. In particolare su Wish, usando la spedizione Express sono riuscito ad ottenere delle mascherine usa e getta in 6 giorni, pagando 15€ di spedizione, ma il costo delle mascherine era quasi adeguato al prezzo di origine.Non posto link perché i materiali variano di minuto in minuto e dove li ho presi io non ci sono già più, ma ce ne sono molti altri.Molto difficile è trovare le mascherine FFP3 e sui siti cinesi, quasi tutte quelle taggate FFP3 o FFP2 di fatto poi non lo sono, e quando tentate l’acquisto, ci sono un sacco di opzioni, ma mai FFP3, nonostante nel titolo ci sia FFP3, quindi occhio.Guanti in nitrile, li trovate anche su Amazon con prezzi adeguati con tempi di consegna attorno ai 15 giorni.Parentesi conclusiva sulle Farmacie Online.Oltre di esse, a volte propongono materiali che risultano disponibili, e quindi voi portate a termine l’acquisto, ma alla fine tipicamente scatta il rimborso in quanto il materiale in effetti non c’era. Se intendete acquistare presso le farmacie, non fidatevi del loro portale e chiamate prima, per non perdere inutilmente tempo e fare transazioni inutili.Se sul loro sito dice che c’è, chiamate e verificate, se c’è effettivamente concludete l’ordine al telefono con l’operatore e sarete sicuri di ottenere la merce.Chiudo con la parentesi Saturimetri. Ci sono sicuramente prodotti professionali con costi elevati, ma il 99% sono saturimetri cinesi, con la precisione che non so dirvi, ma di sicuro è inutile spendere 100 o 150€ per un prodotto venduto da una farmacia, s fil prodotto è il solito cinerino che Aliexpress vende a 9.9$. Verificate bene marca e modello e cercate su Aliexpress e verificate di non trovare lo stesso identico oggetto a 9.9$. Significa che state comprando una cineasta con l’illusione che se venduto da una farmacia sia più efficace. In linea generale, Cinesi o prodotti professionali, si appoggiano su sensori commerciali, e molto probabilmente utilizzano lo stesso sensore, quindi è probabile che la misura sia comunque soddisfacente. Diciamo che piuttosto che niente, io cercherei di procurarmi a cifre ragionevoli, 20 / 30 € Max un saturimetro via Amazon proveniente dalla Cina. Poi se volete avere più probabilità di averne uno, prendetene uno anche da Aliexpress o simili a10 10€, con previsto arrivo tra 2 mesi. Alla peggio ve ne troverete 2, così uno lo usate.
Amazon dissed as a sustainability investment compared to eBay. Livent, Brookfield Asset Management, and Sunpower, as renewable stock investments suggested by analysts. US Vegan Climate Exchange Traded ETF appears to finally arrive. Not what it seems though. ESG overlay for corporate bonds enhances portfolio performance says J P Morgan study. Unique ESG Factor ETF. More PODCAST: Amazon vs. eBay, First Vegan Fund, and more… Transcript & Links August 16, 2019 Hello, Ron Robins here. Welcome to my podcast Ethical & Sustainable Investing News to Profit By! for August 16, 2019—presented by Investing for the Soul. investingforthesoul.com is your site for vital global ethical and sustainable investing news, commentary, information, and resources. Investment ideas in these podcasts are generally gleaned from market participants in the US, Canadian, UK, European, Asian and Australasian investment markets. And, Google any terms that are unfamiliar to you. Also, you can find a full transcript, live links and often bonus material to these podcasts at their editions’ podcast page located at investingforthesoul.com/podcasts. Now to this podcast! ------------------------------------------------------------- Tim Nash at Corporate Knights has another insightful Sustainable Stock Showdown. This time comparing Amazon (AMZN.OQ) vs. eBay (EBAY.OQ)! He begins his analysis with the following critical statement, saying that, “Amazon may be primed for growth but amidst worker protests, climate concerns and military links, is eBay a better bet?” End quote. Additionally, Mr. Nash writes about Amazon’s poor sustainability record. You probably know that Amazon is a top holding in many ESG and sustainable funds. But should it be, given the previously mentioned issues! Do you feel comfortable investing in Amazon when it is heavily criticized on such issues? Writing about some of these concerns Mr. Nash says, again quoting him that, “A petition with 270,000 signatures was delivered to Amazon CEO Jeff Bezos calling for better worker rights and for the company to cut ties with U.S. Immigration and Customs Enforcement (ICE), the federal agency responsible for rounding up and deporting undocumented immigrants. Although these protests didn’t amount to much action, they certainly shone a light on Amazon’s many problems.” End quote. By contrast, on eBay, Mr. Nash writes that, and I quote, “eBay is the next largest online retail company and is a much better performer when it comes to sustainability metrics. With a focus on selling pre-owned products, about 16% of eBay’s revenues are estimated as green…eBay publishes a detailed Impact Progress Report that charts its progress on sustainability goals such as growth of sellers in ‘less-advantaged communities’ and a 50% absolute reduction in Scope 1 and 2 greenhouse gas emissions by 2025.” Close quote. In summary, Mr. Nash concludes, that, “Sustainable investors will want to consider the financial trade-offs involved in walking away from a stock with Amazonian growth, but they’ll sleep better at night owning eBay and knowing its carbon footprint won’t swallow the planet at the click of a button.” Close quote. ------------------------------------------------------------- Next item is about a unique new ESG ETF called the IQS ESG Global Equity Multi-Factor UCITS ETF – now that’s a mouthful! We have this information from an article titled, Invesco launches multi-factor ETF with strict ESG criteria written by Gary Buxton in IFA Magazine. Talking about his new ESG ETF, fund manager Gary Buxton, Head of EMEA ETFs at Invesco, says, ‘Three of the biggest trends we have seen over the past decade are growing demand for multi-factor strategies, ESG investments and ETFs more generally. Proven expertise in all these areas has enabled us to respond to investor demand by delivering a multi-factor solution that adheres to strict ESG criteria and has all the benefits you would expect from our ETF structure.’” End quote. Additionally, Mr. Buxton says, again quoting him, that, “Eligible stocks are screened for compliance with the fund’s ESG Criteria, and then scored based on their attractiveness with respect to three investment factors: Quality, Value and Momentum.” End quote. Most ESG ETFs simply hold a group of stocks screened for only their ESG characteristics according to that ETFs objective – such as only renewable energy stocks, for instance. Whereas a multi-factor approach also includes further screens that might include the stocks perceived quality, value – say its relatively low price-earnings ratio, and momentum, that is the rate of acceleration of a stock’s price or volume of trading. Anyhow, it’s a unique approach and it’ll be interesting to see how well it works. ------------------------------------------------------------- Now, The Motley Fool ran a story that I thought I’d like to pass on. The story title is 3 Top Renewable Energy Stocks to Buy Right Now. There are three contributors, and each recommends one stock. sine qua non The first contributor is Rich Smith who favours, Livent (LTHM.N), which is a major lithium producer. Though he admits the immediate future might be difficult for the company, he looks beyond that, saying, and I quote, “If you believe, as I do, that lithium is a SIN + AY + KWAA + NOHN for storing energy generated from renewable sources like wind and solar, it makes sense to believe that Livent – one of the top three players in lithium – will outlive its present difficulties, and become much more profitable as time goes by.” End quote. The second recommendation comes from John Bromels who likes Brookfield Asset Management (BAMa.TO). This is a Canadian asset manager that holds a diverse group of renewable power assets. Mr. Bromels says, and I quote, that, “About 75% of Brookfield's assets are in good-old, reliable hydroelectric power, which helps the company generate steady cash flow and pay a hefty distribution that currently yields 5.6%... [An] MLP ownership isn't for everyone, but if you're looking to add a renewable energy company to your portfolio, Brookfield Renewable Partners is about as solid a bet as you'll find in this sector.” End quote. Now on this editions podcast page, I have a link to a good article describing MLPs for US investors. (See understanding MLPs.) Finally, Travis Hoium suggests Sunpower (SPWR.OQ). Mr. Hoium likes Sunpower because he says, “Not only are high-efficiency solar panels improving in cost-effectiveness, SunPower is adding energy storage to more projects. One-third of its commercial solar power systems now include energy storage, and the company says it will introduce a residential solar solution later this year. These new products combined with improving market conditions in the residential solar industry may make SunPower one of the biggest winners in energy in 2019.” End quote. So, check them out and see what you think. ------------------------------------------------------------- For a few podcasts now, I’ve been writing about investments relating to veganism or vegetarianism. Well, finally it appears that the first vegan-friendly ETF called the US Vegan Climate Exchange Traded ETF (VGN ETF) is planned for listing on the NYSE on September 10. However, I would deem it quite controversial – even for vegans – as it’s not what it might appear. Garry White in The Telegraph newspaper in the UK writes that “The fund is not currently investing in vegan food producers, but aims to avoid companies whose activities directly contribute to animal exploitation or environmental damage… Its largest holdings will include companies such as Microsoft, Apple, Facebook and Mastercard. This means the ETF will look pretty similar to other, lower-cost alternatives… although Facebook is included in the vegan ETF because it meets its criteria, the company’s shares were thrown out of the S&P ESG Index in June because of weak oversight in the sale of its user data to advertisers.” End quote. So, see what I mean about it not being what ethical and sustainable investors might infer from its title! Garry White’s article is titled, Is vegan investing a marketing fad or a real investment trend? It’s a good read for anyone interested in the rapidly growing market of plant-based food investing. Another useful write-up on the Vegan Climate Fund can be found under the title, World’s First Vegan-Friendly Fund Opens for Trading, appearing on the VegWorld Magazine website. And, further insight can be found in this post Ethical Stock Investment To Launch On New York Stock Exchange by Liam Gilliver writing in Plant Based News. Incidentally, Beyond Meat Inc. (BYND.O) (Nasdaq) was still trading at multiples of its initial public offering price as of compiling this podcast. However, given current market dynamics and the history of stocks that go ballistic, it wouldn’t be surprising to see its share price retreat somewhat in the near future. ------------------------------------------------------------- Now for some wonderful news concerning ESG corporate bonds. For the first time, a study finds that adding ESG criterion to selecting corporate bonds boosts outcomes for investors. In an article titled, ESG overlay 'boosts outcomes for corporate bond investors': report, Susanna Rust, in IPE, writes that "[JP Morgan Asset Management] found that ESG scores could enhance portfolio outcomes via lower drawdowns, reduced portfolio volatility and, in some cases, marginally increased risk-adjusted returns. Although its study showed that using ESG scores improved gross portfolio returns for all categories of corporate bonds, this only held true for investment grade corporate debt once transaction costs were accounted for." Close quote. These are important new findings by JP Morgan. It had been found that screening sovereign bonds using ESG criteria provided better risk-adjusted returns – but corporate issues hadn't been explored much. Of course, though I trust JP Morgan to do excellent research, I'd really like to see this, and similar investment industry research, published in appropriate peer-reviewed journals. That would help ensure such research can be relied upon and is not just some investment firm 'pushing a product.' ------------------------------------------------------------- So, these are my top news stories and tips for ethical and sustainable investors over the past two weeks. Again, to get all the links or to read the transcript of this podcast and sometimes get additional information too, please go to investingforthesoul.com/podcasts and scroll down for this edition. And be sure to click the like and subscribe buttons in iTunes/Apple Podcasts or wherever you download or listen to this podcast and please click the share buttons to share this podcast with your friends and family. That way you can help promote not only this podcast but ethical and sustainable investing globally and help create a better world for us all. Please don’t hesitate to contact me if you have any questions about the content of this podcast or anything else related. Now, a big thank you for listening. Come again! And my next podcast is scheduled for August 30. See you then. Bye for now.
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EP179 - Edge Ascential VP Chris Perry Chris Perry is the Vice President of Global Executive Education for Edge by Ascential. Topics covered: Digitally Native Brands Brands Going Direct Crazy things CGP executives say Amazon Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 179 of the Jason & Scot show was recorded on Monday, June 17, 2019 http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript Jason: [0:24] Welcome to the Jason and Scott show this is episode 179 being recorded on Monday June 17th 2019 I'm your host Jason retailgeek Goldberg and as usual I'm here with your co-host Scot Wingo. Scot: [0:39] Hey Jason and welcome back Jason Scott show listeners listeners in this episode we have a real special treat for you, they're all special treats but this is a special special treat I'll explain to the short story for a while I ran had the dubious honor of running a full day Amazon seminar at internet retailer their seminar at their conferences called IRC and a few years ago that we're always looking for folks to get this and fortunately at televisor we have this ability to see what our customers are doing so we had this customer Caldwell pet and this is very competitive pet category and they were just absolutely destroying the competition on Amazon so we dug into what was going on there and found that architects of that strategy and success was called Chris. So we scheduled at all called to talk to him and talk about so we can get internet retailer and we're blown away by his ideas and thoughts about, consumer and add know how to succeed on Amazon etcetera. [1:41] He he gave a talk there and that was a Smash Hit and then I like to think maybe this had a little something to do it but then he was pretty rapidly there after recruited by Kellogg's those are does that is not the business school but the cereal lego my eggo folks and did a great send there and now he is with Edge by ascential, his role includes evangelizing. Chris: [2:10] Thank you so much it's an honor to be here. Jason: [2:13] Hey Chris we're thrilled to have you and you know as usual I like to to correct Scott's introduction I do feel like there are a bunch of people that work at Kellogg the Gathering NBA from the Kellogg School. Chris: [2:23] I'm sure there's a Kellogg squared group that has doubled up there I was not one of them but I was excited to be at the one. [2:33] Pretty much took up about 50% of my pantry so. Jason: [2:36] The more delicious one. Chris: [2:39] You gain if you do gain the Freshman 15 when you start working. Jason: [2:43] Yeah yeah we'll have to explain that because I hear the culture may have shifted a little bit that the free snacks might not be flowing as much as they want it but. Chris: [2:52] I think there's nothing they were trying to help us with their waistline but they still had the Kellogg's Cafe that had like an endless cereal and it was just an easy for me it was always easy cuz I don't normally eat a ton of breakfast when I got the office it was such a, such a such a treat but I could see if you were there all day long in the in the main headquarters that could get a little unruly on your eye. On your way to climb so. Jason: [3:18] I I get it and Scott and I are big proponents of selecting your your career choices based on their snacks so. Chris: [3:25] Exactly. Jason: [3:27] We're totally sympatico and that's usually how we like to start the show is to actually get a little bit of a background about the Guess Who Could you tell us what you did before Scott quote on quote discovered you. Chris: [3:40] And that was that was the. Climax in my career right there so since then I've fallen quite far down to edge by so I'm just getting up. But bite my Journeys been kind of an interesting one after, my MBA program was I had the awesome opportunity to join Reckitt benckiser or RB is there now called I'm going to have them for a while, RB is a very unique culture honestly one it's it's it's very it's a very tough environment but I kind of treat like the Marines in there not cut throat against each other their Cutthroat against competition externally and so I mean that has no oil pressure and a pace but not everybody can have, but it but for those who can it really teaches you the ropes and they're very lean, you get a lot of autonomy and you get to take ownership of things that you would necessarily get to and some of the the larger more bureaucratic, cpg organizations that so I really lucked out. With that experience and ultimately was I first started out in Brandon really thought you were coming out of my NBA. [4:52] Brand management is my specialization year than I thought that's what I was going to do it there were very clear tracks and this is right is obviously digital was becoming a Hot Topic not that it wasn't already present for the Hot Topic, it marketing and soda, net-net I've been asking how do I take a rotation and digital or something again that's kind of going where the puck is going for the consumer and there weren't any things at the time and, and in ultimately this special project kind of came up and I was laugh when I think that it was called the special project like it would end one day and it was called E-Town which was obviously what e-commerce was and in so we were the whole company was essentially a ask for volunteers, at a town hall and when we ultimately when I looked around and she would raise their hand there like three of them that it actually volunteered as tribute in true Hunger Games fashion, I'm for the special project and so it was, and I can tell you to this day I can I can name the people I won't do it on the show but I can name the people who pulled me aside and said that I had ruined my career and I would never get back in the brain, I would never become a senior leader because of this specialization I've gone to Niche this wasn't going to ever turn out. [6:08] And it's so funny because most of those people have either already shifted e-commerce or asked me at some point later having forgotten what they said to me. [6:19] Ask me how they could break into e-commerce until I say that humbly because I was so we don't know where the future is going to go we just have to go with us and talk to you later, I never look back and then honestly wreck it was such a wonderful environment for testing and learning because they literally would point at the future and say go get it here is some resources and you got to go fail and learn and then optimizing and succeed and so kind of call that original group of about 20 of us that openly that's three built into, the racket Mafia cuz that was the original group that got to really learn and hone their e-commerce skills and literally we've cascaded and then thrown to the, before Winden I'll leave ye Commerce across so many different cpgs and solution provider so it's it's it's so it's so cool to see all the tabs, really that just led me ultimately to a new opportunity wellpet we're obviously Scott you discovered me and then and then, actually I took a very short stint before Kellogg's at Planet retail RNG which is one of the companies that became Edge and I kind of pause that's after when Kellogg's do you want one of those too-good-to-be-true opportunities and then to Kellogg's and then, ultimately I was asked to come back which I was an honor to come back to what became Edge by ascential. [7:42] Which is the combination of clavis Insight one click retail brandview and plant retail RNG into one company on last August and and the rest is history and so I might just have been very blessed in my career I mean everything happens for a reason, I'm not going to tell you it was all sunshine and rainbows but it was it it's been an amazing learning opportunity and I and I really do feel personally and professionally the e-commerce was an accelerator for me, but really got gave me the opportunity to do what I feel called to do, as a career and I don't want to sound corny but I really do feel like leading change was something I was, I am a mini of us including you were meant to do and I think we're doing it all of our own unique ways. Jason: [8:28] Awesome and I think you mentioned me off the air that all those e-commerce naysayers are now the leadership team at chewy is that. Chris: [8:37] Chewy was a very is and was while I was working with him a very formidable. Retailer partner but also competitor in the marketplace I mean when you think about it that they got ahead of Amazon in one of the leading categories before Amazon and I only say, I'm sure Jeff Bezos has a drone outside my house watching its moment as I say this but we got ahead of of Amazon before the eye of the smile of Mordor as I like to call it. Saw them in and they are leaving in Texas which is and have a really really unique value proposition I me when I drive down our, Street here in Boston of the street I see the chewy box in a lot of people's doorsteps and then they're going to recycling and so he's really made their Mark and my hats are off them and they were tough Partners II, they were the human version of Amazon is I I kind of would refer to it as well pet but liquid comes with a lot of emotion but but versus automation but it was a. My hats off to them for getting to where they are today. Jason: [9:41] Yeah yeah even more impressive I feel like they the captured more market share not because the smile of Saruman wasn't looking at that category early I feel like, Amazon through Quincy was in pet super early and yet she was still able to come in then. And that do that so definitely impressive you you reference Edge ascential and it's essentially a rollup of a number of, data Insight tools for e-commerce if I have that right can you tell us a little bit about what your your current role there is. Chris: [10:16] Yeah I know and it's oh yes we we we rolled up for companies to essentially try to create what most practitioners myself included, I would say we were suffering from in the marketplaces that they're there was never a lack of different solution providers but you kind of had to. Hackensack everyone together on the internal side and there weren't a lot of players who had all the capabilities brought together Sunday we're not we're not. The full full service provider on every service in and in offering available but we have a lot of the winning brands that brought the solutions together and also have not only just the day that an Insight side of the advisory dedication side and that's where, that's where my role really kind of flourishes I have. [11:03] As a practitioner I had the opportunity to practice e-commerce and help others in e-commerce from a from a Consulting standpoint but also, I've made it a point I'm to go to a ton of different events over my career to date both for learning but also for networking and a little bit of retail therapy, I'm as we are facing challenges in the space and that kind of gave me a a certain. Perspective on what CD better about the education available in the market and so one of my major responsibilities is needing our executive education programs which include, are share groups in Oregon, share groups in North America and Europe are University programs are online learning and as well as our what would I, I think my favorite is Ari hackathons e-commerce stomachs and focus on Amazon and or Walmart or digital shelf or other retailers globally so, honestly I think if I had to equate my job does a nerdy analogy I'd say, I'm at this point I've left the war front but like Captain America I'm going to sell war bonds back at home so that I can arm our soldiers on on the front line, with with weapons that will help them win the win the fight in an e-commerce driven world. [12:25] It is definitely a nice fit cuz my mom my wife or teacher is my father's is a CEO of a company and very inspiring leader and I think that was always called upon of Empower people to become better at what. Scot: [12:37] Very cool and you got a D credit for working in a Captain America Sacha Avengers reference so. Chris: [12:42] I'm trying I'm trying I have a little check. Scot: [12:46] Jason Scott Bingo we have to make the hardest square is making fun of Jason so I will get there. Let's start a conversation the top there you've done a lot of really good thinking and execution and, the trend of Brands going direct to Consumer ecology to see and then sometimes inside of their digital native vertical Brandt's we have like the old school folks like the Kellogg's Etc I really trying to figure it out and then you have somebody smokes or kind of born and bred on the internet at a super high level 30 thousand foot, where do you think we are in that that cycle and you use whatever analogy you want to baseball or Avengers. Chris: [13:31] Movies yes. [13:34] Don't know yet you know what's funny I mean. DDC will be brought here cuz to be honest your point it digitally need a vertical brands or just digitally native Brands kind of sick. Underneath one layer under need to see an arguably what even goes back a little further d2c is kind of sits under Challenger Brant right because technically. Adidas the brand challenge the assumptions of how one has to go to market and that has become kind of commonplace now among DC brand that's not the part that you're challenging anymore but, it was to go to market in a way that it wasn't their traditional brick-and-mortar selling into, selling into a planogram model and in so you know I'd any Challenger is a nice umbrella term for this but but obviously. From a digital lens I think in all fairness in an e-commerce years DTC is is is rather. It is rather old I mean it's it's not new anymore it is maturing, I'm into a new stage or new stages I would say those kind of dough pulling back a little bit looking at things relatively like it if it's still in a rather early adoption saying so you know, yeah that the Dollar Shave Club Unilever acquisition I like I kind of look at it as, Saddleback innovator I'm the iPhone yeah I'm going to be the first one to an iPhone and I sleep outside the store even though we're still in the early phase we're not everybody has d2c or is fully. [15:04] You're mining the value of what do to see could be at a macro level but I do think you don't number of Articles out recently that I thought we were, you're quite insightful around me or just the fact that you are the barriers to entry are still low for e-commerce players know to go to market digitally but the cost of customer acquisition, the share of attention in in the means to get that with all the other people trying to capture their share of voice, investment funding availability and also the prerequisites and requirements to get those, on this funds from investors is becoming more competitive and either when you think about DTC Brands going through. Like a Marketplace platform like Amazon to get to Market Amazon isn't just letting any old Cellar in the old Bender launch without a number of. Formalities in and policies and processes that I help pay for my room and board and books, am I selling books in in my college days on Amazon and on eBay's half.com with I could be a seller at that. [16:15] I would have been doing it all over the years ahead I'm not stopped on my own just cuz I would have been one of those piddly sellers out of my garage and maybe a formal style. Samsung filters that are being applied that make it a little harder for a g2c brand to go to go to market but I do think there's actually several factors that are kind of. [16:35] Shifty that letter keeping d2c an option in something that will continue to expand so you know. Just like I got to listen to mount the state just to stay linear in my thinking but I think the nature of digital in the reality of kind of finding a minimum viable audience doesn't actually have to be that big to get you off the ground, maybe this is tree funding but no just to get something going enables a lot of new brands start. Based on the need state or a consumer problem or a desire I'm the marketplace model in and of itself has a lot of power in ultimately enabling, Champion Brands and retailers to in sellers to go to market I mean especially look globally, the C2C Marketplace is huge in Marketplace China, we're getting an individual has the ability to be selling directly to another individual are they easily like to eBay eBay seems with Wayne the little bit. In in the US but it's huge in other markets that that model so I think traditional retailers are seeking new undifferentiated an exclusive offerings. Asleep driving demand again look at a Target, really bringing using digitally native brand influencer Drive what they carry in store so so going D2 seed has a lot of potential benefits even though the definition might Morris little bit consumers are always going to be looking for. [18:01] New experiences and experience exclusive use of Brands going kind of. Leveraging pop ups in Flagship stores in partnering to create experiences and solve new problems are going to capture attention actually think we can talk to this little bit if you have some thoughts cuz I love to hear it. What's interesting is. I will see and ebb and flow happening here so e-commerce was the way to go to market when you couldn't get into brick-and-mortar but as e-commerce continues to grow and real estate. Independent landlords are ultimately looking to fill space and create. You're the need for that physical real estate to be maximized it may ultimately kind of pendulum swing the other way where Brands actually can use, physical retail to drive DC sense of capturing attention and breaking through as it'll be kind of interesting to see the physical Marketplace. [19:01] Resurge as experience has become more important but against everyone's looking for gross everyone's looking for differentiation everyone's looking for a reason to capture demand and I think it's always going to open up. Add or 4D to see whether it's digital or physical or both. The energy to enter the scene but I think there's still early in the stage because ultimately you don't need a lot to get going. As long as you're willing to be in it for a long time. Jason: [19:32] So like, clearly for one of the things that has emerged as the barriers to entry for these Challenger brands are our lower costs or lowers you you sort of highlighted there but it does feel like we've evolved like it like. 45 years ago you can be a challenger brand and you could slap up an e-commerce site and that was going to be a competitive Advantage versus Dean Cummins but didn't know anything about e-commerce or slap some listings up on on Amazon or Alibaba and you could do customer acquisition on, on Facebook and you know again that incumbents we're not likely to be digitally Savvy it feels like. The incumbents have. Now develop digital skills like you you know I yours your stint at Kellogg feels like an example of an incumbent it was hiring digital specialist, to build up those skills what are the show in the sort of evolved Market if you're a new Challenger bringing launching today what weather the the sort of big challenges you have to overcome to be successful. Chris: [20:39] That's it that's a great question Hut in enter point I think that IQ and the appetite is increasing across-the-board whether you're the incumbent or the, the past Challenger or the new Challenger I think the the challenges you know Jen are. Yes the cost of Entry is low but the, but it still to truly get scale quickly which everyone wants those success stories you're this quick no overnight success stories those are harder to come by again lotto tickets aren't bought every night, that that that win but I think I would say from a. [21:18] When I think of the challenges that some of these brands have I think it's he gets more of the investment dollars which began as more and more of these Brands emerge and have. Similar or equal propositions it's it's obviously how do you stand out how do you how do you capture the attention of the investors you get money that you need to kind of build sale to go through really need to make sure you have a plan. Yogurts with an oral icycle that ultimately get you the returns me know it as a start-up you're going to probably lose money up front but how do you do have a logical. [21:51] Reasonable path to sustainability in and what is that and what is that taken in again I think I think even investors to be honest are wising up and it's not just oh my gosh this looks like it's going to be the next. Biggest thing since sliced bread on it it's like we're now they know some criteria that we got checking against I think the challenges are getting the scale of resources investment. Where are these Challengers often still have a significant. Advantage over the incumbents is agility and I say this in the sense that and in generally also a there closer to the founder story, we're in a night maybe it's not Sounder but its Founders or it's the people who found the pain point and try to solve it it's there's all these things that haven't been solved by the incumbent, and sometimes these are like 10 points against the consumer didn't even know like against the way Steve Jobs but it said your customers don't know what they want to show it, they don't always know that that team Point really mattered until they were given an option. [22:53] But it's the way they order or the way you're the way it is fulfilled in the product itself with experience that follows you know, and I think these these Challenger Brands often have designed. They're offering and how they're going to get it to you for the consumer so Julie was customer consumer first but then they have the ability to get irate that on a much quicker timeline because that is their business model where is. Combat if I'm selling one of Kellogg's brands are well pets. Online it was designed for Amazon or for g2c I've got to go through a lot more hoops and months of. Change management in transition if I can sell it in ultimately just to watch a small what looks to be a very small change my product titles or something I can change digitally fit actually. Inherently change the product that takes me. Anywhere from 6 to 12 months minimum versus a challenge and it might be able to flip a change around in weeks near depending on the change. I think you're definitely or challenges for the Challenger no pun intended but I think there's I think they actually still have the benefit even if it. It's harder to get the money to stale quickly cuz they actually have the solution which is the substance over over slick presentation so to speak. Scot: [24:18] So look what I say you're a brand that's been around for a while and you're just dipping your toe the number one thing I always hear is channel conflict with butcher you having kind of I'm sure you've overcome this one several times what's your what's your take on that. Chris: [24:33] Social conflict should be part of that initial discussion and I actually. If I take one step back so what was really interesting to me and again I'm by no means I'm not. D-ind Aldi Aldi to see expert I'm just a nerd you asked a lot of questions and usually L talks people which which sometimes is good when you're negotiating with Amazon. What would I say to a lot of people. Read about Soto again I joke sometimes and I say this with humility but I joke a lot of people will say I read something about d2c we should launch it right away how do we do that we can just slap it on her brand what's right and no no no. Yes we could go we shouldn't and yes there's some Logistics and Technical. Geotechnical factors and some legality need to think about and retailer record those are all the operational. Models and processes you need to file what you launch D and operate DC and those do matter once you decide certain questions that end in but you had the right answer these first why are we doing. [25:40] That could be a number of reasons I'm doing this for market research I'm doing this to be closer to my consumer I'm doing this for data I'm doing this for capability development I'm doing this because I can't get this product to Market any other way, Adidas C model or the Digital model makes more sense testing and learning and there's a number of good reasons to do D to C, baby multiple reasons why it's doing it because you read an article about it or because your boss told you so outside of just that you should do that for the sake of your job, is it the right reason right there it's the why no start with Why by Simon sinek is his very first. Very important First Step II is what can we and will be launched as a value proposition that is both differentiated. [26:26] Superior to the status quo. An ultimately viable for our business and Bible means a lot of things right and relevant strategic actually solve the consumer problem is sustainable scalable. We have to answer that first because anyone can sell their product online which then becomes a potential Channel conflicts your point so what was happening a lot of times is the question immediately went to. Should we sell online yes okay. Won't that be a channel conflict will yes because they haven't come up with the value proposition that actually is differentiated from how we sell currently online with the other retailers right there and that's where the pricing a product online. [27:11] At the same or competitive or lower prices I'm competing with my with my partners and likely undercutting them likely starting a price erosion War. Again but if I thought through what can I be selling this different right when I think of like you know you're picking on Brands but they do a good job in a luxury I think there's a really great job they obviously sell K-Cups in the Keurig machines. Across all of retail brick and mortar and online but they have a community online a very large substantial meaningful need to see operation that caters to the special loyalists audience and they got to sleep. Walgreens mini packs any flavors that sings with them until there's a reason to be there. And it doesn't immediately can split with all the other places in there not being competitive undercutting price and channel. With with their core offering but they can do something unique in test before they watch you in Mass retail with new Innovations I think it really just goes back to. [28:15] Do I have a value proposition again that's different that's better and that is by. That sounds really simple it's not simple but but you can bet your ideas to ensure that they don't cause Channel. Jason: [28:29] Fair enough the I want to dive a little bit more into the psyche of those cpg execs and the reason I'm asking you this is because I feel like you do, I posted some really funny memes cpg exact say the craziest things. [28:50] You did not put those until after you left Kellogg. Chris: [28:53] I like I didn't intend to be fair that the nice thing is. They're not all from Kellogg's made they were actually kind of compiled from peer feedback across the board in again. As a disclaimer just because I think it's important the people I've worked for yo senior and executive leadership at all the companies I've worked for Kellogg's wellpet. Record obviously Edge and Planet retail prior to Edge they are all extremely smart in most cases they're smarter than I'll ever be. What is interesting is that when you represent something different, and honestly e-commerce could you to be mad libs and you can replace it with insert change here, there will be a time where something happens in the marketplace, for us where we go all that'll never work and that's actually the next e-commerce right so there's going to be a day where we have to be humble enough to know that they'll be a nerd named Chris Perry junior will make fun of Chris Perry senior because he said something. Just as silly as some of these but what's funny is that we've all been fighting the good fight these leaders of change this community in this movement that we are and we've all been facing kind of the same common. [30:05] Nice sayings if you will come in a lot of that is just because the model A brick-and-mortar and traditional brand has an incentive, all of these organizations to Pivot their thinking and behavior and so they're not stupid people they're not they they're actually extremely wise and smart people it's just that this. This is the first time this changed let's be honest most of them have been operating within the mature. You're the CasCal stage the brick-and-mortar retail so they've mastered that they are masters of that it's just this is that small disruptor that hasn't, only tipped everything on its on its, on its head but will when it's just to get some of the ones again in everyone who's been in the space can appreciate this yo just somebody's I just pulled a couple II put 30 out of the 30 most common, darndest things that cpg exact same but you know I got one related I just read this is a cpg exact speak number 19 I just read an article about d2c and it's impressive but we should just add that to our brand site right, number three. Hey Chris I think we need a strategy first and that's just after Chris has presented the strategy to them. Just because you don't understand the strategy being presented to you doesn't mean you need a strategy you know number 16 do you want to double down in e-commerce what can you get me for 50K. [31:33] That sounds like a real double down to me you know you'll be happy to know we added we finally out of the e-commerce team the end of the 2019 plan agenda you have about 30 minutes to present at 5:30. Oh I'm sure after 9 hours of discussing the past will be ready to focus on the future right you know I mean honestly. The best ones ever were and honestly some people said no way you haven't been out since I've been asked multiple times in my career, and I know others and actually said they had it as well Chris I can't seem to connect to Wi-Fi can you help me, no no that's it I just thought that was fun and then the best one of all was our CEO would like to talk to top with Jeff Bezos can you set this up. Yeah let me just text him honestly dessert painful in the moment funny. In solidarity with our community. And they're not meant to make fun of anyone person cuz we will all be guilty of we probably all said some of these things to something different we didn't. That we didn't understand or accept but my goal is not to make fun in and and slam these people it is to raise awareness in a comical way of things that hopefully we can. [32:44] LeapFrog right no knowledge gaps we can LeapFrog so that we can accelerate the change and win, In-N-Out honestly that the feedback I've never gotten this much feedback from anything I posted that you tell me something about the continents there before that I need to do better, but with people really related to this really resonated with them and so if you haven't had a chance to check it out to get it it's just a little ebook I put together. Different relations and I'm sure you'll relate to all the things that have been said so. Scot: [33:11] Yeah yeah I really enjoyed that it wouldn't be a Jason Scott show if we didn't talk a little bit about Amazon and we kind of what kind of nibble around the edges and when introduced you have talked about how when you're at wellpet you you're really out there, crushing the category were some of the strategies that that use then or that you see now that you know someone's new be at a challenger brand or a well-established brand to having success on Amazon. Chris: [33:40] Now that's great in annual is itsfunneh it in retrospect it's not that revolutionary thinking but it but it is but it but it works so I think that's an excellent actually kind of funny to just it just is a. Preface to this is I found it. [33:58] We always go back to fundamentals and in the fundamentals really matter and then we'll talk a little bit to this but like, at the end of the day I could do I can drive millions and millions of dollars of an age of Maisie demand-generation to acquire customers to a page that has no product in stock. And then I don't convert right so so at the end of the day like the core operational supply chain Marketing sales fundamentals all matter online and they matter even more than ever before because, the real time right in once I sell my product into the shelf on a planogram I've got 6-12 months depending on the retailer, just sit there and so I mean obviously it's the in-stock still matters but I don't have to worry about my packaging changing or the UPC chillogy necessarily, you outside of brand teams going up to they always do when someone new comes in and wants to change everything but, but by the way I approached it and I was considered the Jeff Bezos has a flywheel model is Unstoppable flywheel that you drew on the back of the napkin. [35:03] Arguably we at least need our own version of a flywheel that we would put on PowerPoint. It's just a frame how we want to think of it and that's really kind of this came out of Wreck-It on this was thinking that came out of bracket and out and I'll give credit to. San Diego trt who is now the SVP of ions, he was our fearless leader at Wreck-It over e-commerce in a number of other digital Shopper initiatives and he kind of coined the bill Drive earn. [35:36] Freezing fruit for our strategy and then I kind of put the flywheel visual together to kind of bring it bring it to life and so together. [35:45] Together we form Captain Planet but with with the broader team but I think it was that idea flywheel thinking because it's an Infinity Wii U no sound on the left side you got build in or the foundation right you got to build the number things internally capabilities, the content that. The portfolio and intended to get to build all of it you got to get the right resource sponsorship, education, on the right measurement capabilities or at least to get started and then you ultimately go from build into the right side of the of the infinity a bright as you swoop up in the drive which is all of your marketing and your demand-generation your promotion, subscription programs like subscribe and save that you would be in again that would create momentum and then is that is that. Infinity loops with swings back up ultimately going back towards build what you're actually creating is a is a dual cycle that pumps itself right there. Ideas to get the kind of Perpetual Motion right where my I'm disproportionately earning from the building in the in the driving that I'm then I'm delivery. [36:55] And what I love about that visual is it in send you a text that you're never actually done. So if I create amazing content and get my products live and I'm driving to version something is going to change as I'm selling more and Rising that requires me to change my content yet right I'm never really done my contacts. [37:15] A lot of people like to think they may check content in a complete yes for like a day, and then you need to be thinking about how you're going to refresh that so your bills include everything from assortment right at your supply chain in stock in your your your availability your SEO. Search engine optimized portion of your content where you where that role is being served but also the enhanced content and images in a plus ages but really, it's thinking about I need to show up high in search so I actually get considered but once I'm in it, did I actually talk to the human being looking at the page even in 3 seconds and and that's actually not like a lot of people gain go to content and I have the key words in my in my in my page but they don't go, why put the key word which is the feature but I didn't talk about the benefit that was really why they were buying. [38:13] Right and it's little things like that obviously really matter. Just making sure you're selling on the white platforms right so you want to amazon.com, really has been it is the majority of sales as they kind of try to figure out what's fresh Prime now and Pantry are ultimately going to look like whereas, you know I'm like a Walmart obviously ogp which is online grocery pick-up is UPS in emerging opportunity in one do you want to make sure that you're also winning on not just the.com. [38:47] And that's kind of the bill bucket the drive is again all the promotions right there power coupons Deals Deals of the day, I am your AMS search no paid search on the display no advertising. [39:02] I'm both on-site and off-site right in and earning is all the things you earn right to share the growth. The sales that the additional reviews the captaincy you might gain a new opportunities that come to you first to your winnings I think it's a way of approaching at the face of how you approach the Indian model, it kind of feels overwhelming cuz you never get to say you're done but it needs that you never stopped working and that's how those calendar Brands think and so I'm not I haven't had. The honor of being a part of a digitally native brand but I've had a, I've been able to be intrapreneurial and it work if it proved itself that record proved itself that wellpet and when the Kellogg's Team all I was there was pivoting in that direction we're actually seeing the same results as well even though we were part of a much bigger. Scot: [39:49] Colts let Serrano people love both high-level and we are strategic stuff and Tackle 120 nothing really good job getting people to review your products on Amazon which is that social proof there stated that shows what you get something like 7 reviews of product takes off any any tips or tricks for folks listening on on how to kind of get reviews going. Chris: [40:14] Reviews are tricky only because Amazon I would say such restrictions I'm fairly so I mean we don't want steak reviews right but I mean that's that's been a real hot topic. Over the last couple last year plus but I mean it's always been an issue but I think as they started to crack down. On counterfeit and bake reviews obviously just making sure that their site maintain stuff you're the number one search engine for products kind of authenticity and Trust, I think we're one little tip with reviews cuz I think your points you need to have a certain number of reviews in this varies between god scene, 21 up to like 40 to 50 or kind of just those gut-check like you you don't feel like they're enough people who can be staking you out who could have it wasn't just Chris Perry's family that filled out the reviews, has a really large extended set of cousins ultimately it's it's. [41:08] What you want to do a couple things that reviews one ultimately you're doing all the right things telling you will obviously generate enough sales at the normal percent of. Reviews that would come through for most products will ultimately come through for you, there are some different tactics if you're like a three-piece seller where you actually send the box in the package through I know there's some three pieces that put in little cards or follow up with their Shoppers to encourage of you so there are some opportunities, but just looking at it from 1 p.m. 3 p sample. [41:39] If you have a great product people openly going to review it and but what I think is important though is to Spur that flywheel to spin faster to get more people to convert Morse of the day, experience your product and then review it more, it's using the reviews to inform your content and I know that sounds really basic but people don't do that so and I can give you it like this is kind of a funny zample but I was in the market for a pair of gym shorts, several months ago and to be sure I haven't used them yet so I'm the wrong person to be the spokesperson for the brand but what was interesting was, that the reviews and the Q&A really revealed some some say some confusion points about the product that the product. Wasn't answering even though they asked said really decent content for all the other features of the product, what was in and it was kind of funny that I would say I spent a long time buying shorts just sounds funny but but I didn't have I gone to Kohl's it would have taken me like 5 minutes to buy there and it would have been all subconscious quick things I made the decision on I would have walked out, because I was looking reviews the way I normally do on Amazon for things that should have been low involvement it became very high involvement for no reason it was because of content didn't tell me. What one of the issues was how are there pockets. [43:00] How deep are the pockets will I lose things from the pockets to some people are telling me that the pockets were big enough to hold. Two to three your tennis balls without losing them some said they lost their keys I'm trying to understand like how many keychains did you have, summer saying that they that they like why why are these 80s shorts falling but no above and he's one 80s shorts but why are they why KD shorts and falling above the knee or other people are saying that they're so bad you they come way below obviously that's probably an issue of pipes of the people for the reviews weren't speaking. So it was in there were a number of other issues of whether they received through and whether you should go commando honestly all the issues that weren't being addressed by the conscience if that product he didn't actually. Had only tens of reviews had wanted to get to a hundred or whatever was. Competitive consideration number right for for their category they could have driven more conversions we should have got more sales would be at more reviews inherently without having, talk to me about the future that everyone was asking about and so I think that that's. That's a tactical I would taste like you to be very unique to every product like till size for vitamins and Medicine. [44:17] What's show me how big it is don't really don't don't nnn-no and I know this sounds silly but like he was real tactical don't put a pill next to a penny that's gross I'm not going to eat it. It is size it is size compared to Bill I come on like I don't I don't I don't want to swallow that. Light sensor like Mucinex is part of Wreck-It job of having like a hand a beautiful clean hand hold until they give you a very good sense of how big, that like I was a best-in-class of how tactic like the boy that was a question that was coming through that they probably have conscience or. Yeah because normally at XXL if you would have been able to see the pill in actual size on the package. And it wasn't coming through digitally so I can go nerdy in this all day long as I love I love the content side and reviews side of things which again seems cliche now cuz everyone knows to do it. And so I think that's a huge opportunity to drive conversion which then ultimately get you. To review my new reviews to drive more sales to get more reviews. Jason: [45:25] Yeah create your own flywheel and by the way I feel like the hand is a good tool for scale but I feel like comparing it to a skittles would actually be best. Chris: [45:35] What would actually did that that's funny you said it cuz I actually that's very astute point cuz I was in what if you had a hand holding like an Eminem or your point of Skittles I went Eminem I'm a chocolate guy and then and then you had to tell me. Jason: [45:47] We have a lot of westerners named Jeff from Seattle so that's why I. Chris: [45:58] But it just takes away the gross Ness of a common items found on the streets of New York on so I think that's, no not to me but I'm just just Urban streets. Jason: [46:11] Yeah I know you brought up an interesting point though so there's a lot of things that we traditionally like. Would have made a purchase decision VR subconscious, like often largely based just on on brand recognition that we now like because there's so much more data available we turn into this so I can, much more considered purchase and there's actually a professor at Stanford that writes about this he calls it absolute value in essentially his premise is, that when there's not very much information where it's hard to judge the quality of product that we use brand name as a surrogate for quality, but when objective, information is available about a product as it often is online now the brand name actually is much less important because. Shoppers have easy direct access to all the real attributes of the product so when you know ratings and reviews being a, Marquee example when you can read a bunch of ratings and reviews that they are products good or bad. [47:15] The brand reputation isn't as important and the reason I bring that up is because that sort of ties perfectly to one of the big evolution, in the Amazon Echo System you know where it where it increasingly saying Amazon watching their own Brands and serve going head-to-head with the traditional and coming Brands is that a new fear that like you get from from the clients and Executives that you're working with is like what what sort of strategy should, don't have against Amazon private label. Chris: [47:49] That's a great question I'm I think so private label has always been around obviously in retail and II as a, your practitioner in the space do support private label cuz I do think it's important as a retailer strategy, not to put all your eggs in one basket or you know a few baskets nearby category it help to profitability I mean to give you a unique offering I need to be honest like my wife and I, from brick-and-mortar standpoint always shop Target before we had kids and became more and more. UE commercialized I guess but honestly I loved I've always loved targets open up Brandon all their private label Brands investor with a high-quality again the brand Equity Park good bad or indifferent isn't always tied with me. Your private label bits but they are valuable I'm Brands and and doodoo outfit our home but I do think that the challenge is. [48:47] I think this is the part where you obviously politically no from from the government standpoint I was a lot of issues have been raised recently not just about your Amazon or anyone retailer but I just generally DC. Mega Omega organizations that have these ecosystems do they need to be broken up are they dirty too much power and I mean that. Subjected to a lot of different people but I think the scary part for a bran. If I were a brand today as I've been recently the challenge with an Amazon or a retailer as such. With private label is that it's not that private label. Why did you stew sat next to your product on shelf it's that it sits in front of your product, and so I think that's the scary part is that it's the way the digital shelf works there are only so many top search results there are only so there's only so much above the fold one, and as a lot of data shown people don't really scroll and so winning the top box your top top search results being, above fold really does matter both from a paid & organic standpoint and so when a retailer of whoever that is. [50:04] Is launching and expanding their private label and private brand with all the cards in hand and is putting essentially the proverbial product in front of yours I mean that would be like going to a. A mass retailer in against sitting at the back of shelf with all the private label in front so you can really see him, but I think that's that's where it's scary because now the choice is gone but then again we're so used to the digital shelf morphine in real time it's not that my grandma doesn't matter anymore than she won't seek it out but knowing that so many searches start unbranded as well. That that means it's so many searches will defect to what. Again like a Google and Amazon is telling me is the most relevant search result in that case and I'm going to dine a likely choose at it again think about it you can't be voted president. If you're not on the ballot and or you don't get enough right in right so it's hard to be a riding so as long as you're on the ballot you you have a chance. And so I think that's the challenges when the private label private Brands kind of automatically get on the ballot and might be bumped up a little bit they have disproportionate. Game to win versus the brands who don't have all those. Merchandising capabilities may not be able to see you again you don't have all the parts you know what the cards are and so it is playing he'll poker without. [51:27] Without all the way without a full hand of cards and I think that's that's what scares me that I seen a lot of our data the day that you from Ed date I've seen is shown that you're obviously, why the proliferation of brands from Amazon specifically is quite large and number it's not, most of the dollars have been coming through an Amazon Basics and and. I ate some of their core the other original brand is not all of their proliferation brand for the same as their testing and learning Real Time by category, and just announcing that they have a product in a category usually causes some sort of Market impact which may be what their objective is so I think that's the scary part is just not having. [52:08] Not having a lot of control if you will but that puts on his back on the Brand's I mean we have to do we have to create demand and then seemed to me. Jason: [52:17] That that makes no sense I feel like the poker metaphor is a little bit of a sore subject because there's this this rumor that Scott runs a big e-commerce poker game and I keep trying to get a bite and it keeps pretending like he doesn't have a game. Chris: [52:31] Why haven't been invited either. Scot: [52:33] There's no game cool private label is a Hot Topic and another one that we're seeing kind of topical in the news is the delivery were so it's you have Amazon just recently kind of ratcheted up Prime to one day Walmart is good people putting stuff in your refrigerator wearing body cams what do you think the delivery Warriors go as us as a cpg guy. Chris: [52:56] That's a great question I to some of this is a little. I would say I'm looking at my crystal ball and try to forecast for the future will go without having the DeLorean and being able to go there myself but I. What's what's funny is I'm excited to see for a number reason I'm excited to see a lot of the grocery and mass retailers expanding their fulfillment options either through partnership or their own capabilities against switching flag, you're Walmart and Target and Kroger and all these different retailers Regional national park with instacart or shipt. [53:35] Target acquisition so I'm excited that everyone's expanding and to be honest what I would have seen in CPT book firsthand and through our clients and partners is that the clicking flecked expansion is what's triggering, executive leadership in a lot of these companies to visit their thinking and I only need that right so we need a bridge of behavior both for, cpg brand to act on the change but also for consumers to kind of take one step away right so I may not there may have been a lot of various the Y as a shopper I didn't buy online. Especially groceries but but, the pickup option is like one baby step of comfort right well I do I do kind of hate the hassle of going in the store wouldn't be cool if on my way home I could pick it up right so that's all, what's interesting is kind of whether they mean to or not everyone's up in the game in the focus on ultimately figuring out how to make delivery. [54:37] Work at scale and then we'll have to figure out the sustainability of it and that's why all these cool models are popping up. Ultimately get us toward the future state of iterating making everyone Foster Gauntlet in and it's moving the needle faster towards something that ultimately. It is long-term what's going to happen I mean let's be honest there will be a desire for retail. Engagement right to go and experience something there will be physical Outlets whether their pickup were actual stores at the store is not dead on there will be showrooms there will be stores with sinners in the different ways. [55:14] Newer harmonize retail is it being called will will come to light but at the end of the day and I'm I'm being silly but is. When you save me the shopping time was the commute time really the part I wanted to cherish know it wasn't I actually really, the bridge is like oh I've seen you save me the shopping time why don't you and in an ultimately is all of these players figure out how to, bring us in the memberships cut the cost to be competitive and obviously get a Competitive Edge versus their players all the while trying to make this sustainable, the bear is going to keep lowering it and obviously ultimately I think deliveries where the wind is going to happen so. [55:58] It is exciting to see this more than anything was in fridge and I'll and I'll pause after this just to get your thoughts, Walmart patented 2 years ago this concept of an in Home Consignment base pantry. Which I actually think this in fridge delivery gets his very very close to which is kind of interested so I can have like a Peapod deliver it to my door or to my counter. While I'm home Oregon or shipped I could have Walmart in these test markets but ultimately rolled out come when I'm not home and put it away from me. I could also then have a Walmart or whoever the next player who throws the gauntlet. Manage my inventory for me so there's the last mile solved and infrastructures I just have someone driving. Check on all the homes are not sin or complications of patients here but why wouldn't I just have the person, service that comes and checks and manages obviously with a i driven based on what I'm consuming and what I'm not and managing my my my fridge in my pantry for me and in replenishing it real time. Relatively Rich I'm on a weekly or every other daily basis right and two months that trust has been built up this to become. This is how I don't have to worry about delivering anymore I'm just I'm just sending a person at scale around neighborhoods to manage people's products you know in NC. [57:20] I don't know how quickly that's going to come about but Walmart has that the patent they have. I'm sorry testiness they have the scale and I was your day are doing this in order leading in the space big Amazon's The Targets in the world at looking at this as well so this is what's exciting to me is like so many new kind of models, this delivery worst pushing us towards because the solve the cost of delivery. What if I just have the product already sitting there and it's not really mine until I buy it so. [57:53] It's kind of interesting. I think about these things just I'm sure you guys. Take five little rationed out from that so I would love to pick your brain on another. Jason: [58:07] No no no it's it's interesting and you got bonus points for working a back to the future reference into your answer. Chris: [58:13] I got the DeLorean sticker on my laptop at 11. Jason: [58:16] It's a little sad for me because I do lots of decks and I always put a picture of a DeLorean in there when I when I'm talking about the future and then the millennial designers in my company always replace the door and would like a hot tub. [58:31] Apparently. Chris: [58:32] I would like that was at Westwood status with when you say hot tub and I didn't think I was old until now on my mind went to when the moment's right Cialis but that was where you at the two tubs but that either way. Jason: [58:45] Well I'm not going to delve into why that's where your mind went. Has a good point to move on. You talk a little bit about sort of your review for you know that the retail formats that survive and it is interesting in particular I feel like an essential but it has a. The tool sets feel like to have a. A significant focus on marketplaces and you look globally and it's like it seems like the marketplaces are winning everywhere it's you know obviously Amazon 50% of e-commerce in the US and and you know more than 50% of that is a Marketplace alibaba's 100% Marketplace Mercado Libre is the biggest Ecommerce Adventure in Latin America also Marketplace Walmart and Target had both sort of shifted to a Marketplace model, is Concerta curious. Is some flavor of a Marketplace the the eventual in point for all these things is that is that basically what we're left with is everyone's a Marketplace, or it or do you think some of that the other business models can survive. Chris: [59:59] That's a great question and then again I think there's a lot there's a lot to come so I mean again knowing exactly where. Everything will end up is it hard to get to Peg but I think the fact that marketplaces are as large as they are both in North America but also, it is especially from a scale perspective in many other markets that may be developing but obviously are like Trump from fire. AR North America Market multiple times over from an e-commerce standpoint and from a growth sampling I do take marketplaces ultimately kind of play to this. Can I use this word a little bit Loosely because we know it's not fully democratize but it's kind of when we think of like information it was kind of. Democratize to a point via a Google in the sense that the most relevant wind right that the most relevant and most trafficked in most. Value added content would win and I know that's your that hasn't asked her cuz I'm so companies owned these but there are other agendas you'll good bad or indifferent better include a bit that Marketplace model does really ultimately allow. [1:01:08] Product you know the consumer to vote up with the best product is and helps his aggregate all those choices into what we're really searching for, so you take Marketplace is going to have a major dominant role in the future of of retail I don't necessarily believe that, that all retailers as they are today are going to disappear that direct-to-consumer can't live on their own, but but again kind of in the same way that we looked at no fairies even prior to being bought by edgewell personal care a lot of its sales in recent times has been driven by its in-store present Target, write Antonio again that goes to the whole kind of discussion around what is DTC really mean when a lot of these are getting sales from their own stores are from Partnerships and I think at the end of the day it's. Directions to Meijer brand they have a role for its direct-to-consumer citrate might be its most loyal Shoppers were part of a stand group you get to test the products to get to you. A part of the market research process but they also sell to a digital omni-channel physical retailer. For a different year for a different reason right there there's a reason at the end of the day. Channel customer strategy you know what channel the customer strategy for where you're going to sell and why and and and how that's going to be different or better from. [1:02:35] From the other places that you that you offer your proposition and so you bring up an interesting point in this is something I I I just I doubt it down it is interesting it is kind of like reminds me like the dash. You bought a dash button cuz it seems convenient that when you ran out of Tide you might want some more detergent that pointed at some point. Would you really have 30 - buttons around your house maybe not like you're like, all the choices were great but would you really if you really wanted that convenient to me is when you just want one button oh wait I have one it's my phone or it's my voice right I can just say it out loud and it would do it for me. [1:03:14] So it's funny cuz we kind of ebb and flow between like The Liberation and fragmentation and then consolidation right feel like. How many subscriptions to be to see sites could I really have before I need an app that's like the instacart of subscriptions right I mean that's the business opportunity right there. I am not saying you can win with everyone but what if I had an app to manage all my subscriptions. So they don't have to only subscribe on one platform I can subscribe through an aggregator that and it just all of my subscriptions I think there's going to be. There's going to be an ebb and flow but but Marketplace is ultimately allowed at aggregation opportunity again the democratized, choice is lifted to the consumer based on what they really want I'm what they think they want so they're going to still be need for Discovery Discovery experience sweater. Global national local lerna pop up and I think those are going to still do the experiences are becoming more important products nowadays with the millennial and future generations and so, what you did is more important than what you have so it kind of became switch from the house Haves and Have Nots that I have done and haven't done which. Jason: [1:04:28] What are we just have a photo of having done whether they did. Chris: [1:04:30] Exactly exactly, Edge forecast for the foreseeable future that marketplaces will be be primary driver is e-commerce globally and I think that they just ultimately provide a route to market for. Quote-unquote proverbial d2c brand. Jason: [1:04:51] That makes sense and that is it like it's funny because you eat like that the category that's already like a lot more mature for subscriptions is digital content right like it's, Your Entertainment and we've already seen the subscription aggregation services that apple and Amazon want have launched like a already trying to solve that problem of subscription fragmentation so I could see that with a, a lot more Goods in the future because that's going to be a great place to leave it because it happened again we have wasted a perfectly good hour of our, is the Oaks had a burning question or have some feedback about any of the topics we covered tonight though they're welcome to hit us up on Twitter or leave us a note on our Facebook page and we'll be happy to get back to you. Scot: [1:05:42] Chris we really appreciate you taking time to share your your wisdom with us one last question if folks want to find more about your your writings and thoughts online working together. Chris: [1:05:54] I am most active on LinkedIn and I have all my contact information publicly available so spam me or write me I would love to hear from you and again down Jason I'm just so honored to be a part of, I'm your efforts here I've been a longtime fan and so tickled to be on it so. Jason: [1:06:12] What we are happy to have you and we'll make sure we get the LinkedIn URL in the show note so you don't have to write it down while while driving or exercising but until next time happy commercing.
Our app publishes these earnings calls shortly after they are available. If you don't want to wait until we publish it on this podcast, use our app to listen right away. We've created a dedicated earnings calls listening app with a library of thousands of calls. Our app lets you set "new call" notifications, download earnings calls, and see the date of the earnings call. App Store: https://itunes.apple.com/us/app/borsa-earnings-calls/id1414117603?mt=8 Google Play Store: https://play.google.com/store/apps/details?id=com.borsahq.earningscalls Weekly Email List (week's earnings calls, product updates, special offers, etc.): http://eepurl.com/dCZ5AH Video Demo: https://www.youtube.com/watch?v=OALinunnRjc&t=20s Welcome to Earnings Season. Our goal is to make listening to earnings calls easier. We upload relevant and newsworthy earnings calls for easy listening. To request a company's earnings call, email borsaHQ@gmail.com. App Store Play Store Twitter Instagram StockTwits
eBay is a recent addition to the AMM dividend growth portfolio. eBay just announced a new $0.14 per share quarterly dividend which equates to a 1.47% dividend yield. In this episode, I'll discuss why we like to invest in companies that initiate a dividend and how eBay has the ability to keep growing its new dividend. eBay is also attractive as a special situation investment because two activist shareholders are pushing for the spin-off or sale of two non-core but very valuable assets, Stub Hub and eBay's online classifieds business. Then using a sum of the parts analysis, I'll discuss how he market is undervaluing eBay today. Show notes and the full transcript Episode 2 Download AMM Dividend Letter #39 Proving Yourself Wrong & eBay Get the AMM email newsletter Subscribe Books: AMM Dividend Letter Vol. 1 AMM Dividend Letter Vol. 2 AMM Dividend Letter Vol. 3
Today I will look at the financial documents of Ebay(Ebay) and decided If I was looking for another investment would I Buy or Pass on this stock. Websites Used: https://www.lazyfa.com/https://josenajarro.com/ https://twitter.com/_JoseNajarroDisclaimer: All content provided in any of my Social channels/videos/post/podcast and any other sort of communications are for entertainment purposes only. Talk to a financial adviser before making any decision.
Stamp Show Here Today - Postage stamp news, collecting and information
Welcome to episode #202. Today we are discussing ways to title your eBay listings to maximize the search and sell through with the eBay algorithm. Sell more. Sell faster. Have a listen.
Selling on eBay - Ep 3 - Moving Your Business, Weekly eBay News, Marketplace Trends and Your Calls! Call the show at 888-723-4630 visit - ebay.com/sellingonebay This is episode three of the Selling on eBay Podcast featuring selling news and advice to help you start, run and grow a business on eBay. This week we discuss moving your business on eBay. We’ve got Liz Austin from Seller Marketing who will share information on current marketplace trends, and we'll have news, advice, tips and fun! As always we also take call-ins from 888 723-4630. Don’t forget to use #ebaypodcast on social media to ask questions as well! 00:01 Intro 01:54 News with Griff and Audrey 05:43 What's Trending on eBay with Liz Austin 14:00 Moving your Business 31:16 Listener Voice Mail 36:01 Outro Links / Phone Numbers / Hashtags Mentioned: 1-800-456-3229 - Payments Phone Number eBay.com/payments explore.ebay.com - trending on eBay eBay.com/sellingonebay #ebaypodcast #resellerdancechallenge
What's the best way to find real value in attending Trade Shows, Conferences and Workshops? Do you sit in the back row and head right back to the hotel after the event? You can probably guess what your Small Business Show co-hosts would say about that. Join us for this episode to discuss maximizing your time at these types of events as Shannon discusses attending eBay Open 2017 in Las Vegas a few weeks ago. During the eBay discussing, we touch on eBay's dramatic shift during the last 2-years regarding their attitude towards the Small Business seller community and how your business can benefit from it. We discuss the new eBay Concierge customer service platform, ways to reach eBay's 171 million buyers and new initiatives like eBay Authenticate, Shop with Images and Direct Shopify Integration to sell your products on eBay. Shannon believes that it's time for another look at selling on eBay if you've been away for a few years. Dave then jumps in to discuss the critical difference between Motivation and Discipline and how you need both (but maybe discipline more!) to keep yourself successful as you work hard on your systems approach to achieve what you want with your Small Business. We wrap up the show with a discussion about working smarter with Bob Levitus's tips from the Small Business episode 109 interview and just what the heck is the Pomodoro Technique? Listen in the find out all this and more! Want to join in the discussion? Visit the Small Business Support Group on Facebook and find answers and help others in the SBS community. Chapters/Timestamps: 00:00:00 Small Business Show #131 August 9, 2017 00:00:56 Being busy is better than the alternative 00:01:17 eBay Open Show eBay's attitude towards the seller community again 00:06:16 Big change starts with lip service eBay Concierge Platform 00:09:17 Most people want to help you if they can 00:12:15 Connection with people - the real power of conferences 00:14:00 New stuff coming from eBay eBay has 171 million buyers eBay's Designer Brand Authentication Program Shop with images on eBay Direct Shopify Integration 00:18:10 Don't forget to “Use the Box” to acquire customers! 00:19:54 Motivation vs. Discipline 00:23:18 Systems are important 00:26:38 Feeds and Trends are your friends 00:28:00 Find – and Redefine – your own currency 00:29:40 Barter with yourself Bob Levitus's Working Smarter SBS 109 Interview Pomodoro Technique 00:31:43 Next week: The differences between employees and entrepreneurs and self-employed people
eBay es una de las plataformas de eCommerce más importantes a nivel internacional, contando en España con cerca de 4.78 millones de usuarios. eBay te ofrece la posibilidad de vender tus productos en su plataforma y hoy vamos a adentrarnos en cómo hacerlo y cuáles son sus ventajas. Cómo vender en eBay los productos de tu tienda online Empezar a vender en eBay es realmente muy sencillo que solo necesitas acceder a la página principal de eBay y darle a la pestaña de registrarte. Primer tienes que crearte una cuenta en eBay desde la opción de “Soy Empresa” y también una cuenta de PayPal, que si ya la tienes creada tienes la posibilidad de vincularla con tu cuenta bancaria. Rellenas un formulario muy sencillo con tus datos reales y donde, entre otras cosas, tienes que elegir un seudónimo en eBay que tenga relación con el tipo de productos que vendes. A continuación puedes personalizar un poco el aspecto de tu cuenta, pudiendo elegir entre algunas plantillas para darle un estilo más profesional. Ahora ya puedes insertar tus productos en eBay y empezar a venderlos. Pero eBay funciona con un sistema de puntos positivos en el que si te compran y te dan valoraciones positivas sumas puntos, pero ahora que empiezas no tienes puntos y por lo tanto es más difícil que se animen a comprar. Para solucionar esto puedes poner al principio tus productos muy baratos para incitar a comprar aunque no se tengan puntos positivos. Un punto muy importante que tienes que elegir es el tipo de tarifa que quieres para tu cuenta, en función también de la tarifa de anuncios que más te convenga, ya que los anuncios son un elemento muy importante en esta plataforma. La tarifa mensual te da acceso a las herramientas de las Tiendas eBay para diseñar, gestionar, promocionar y realizar un seguimiento de tu negocio y además debes elegir un nivel de suscripción, en función de tus necesidades y objetivos a corto plazo. Además hay ciertas comisiones si vendes en categorías específicas como electrónica con un 4.3% de comisión; neumáticos, llantas y tapacubos con un 4.3%; y el resto de categorías a un 7%. También tienes la opción de elegir su quieres vender tus productos a un precio fijo o mediante subasta, según la estrategia que prefieras utilizar. Ventajas de vender tus productos en eBay -eBay es un plataforma internacional, por lo que tus productos también pueden llegar a compradores de otros países como Francia o Italia y tener difusión en el extranjero. -Es un modo de publicidad que te da una mayor visibilidad y te acerca a un mercado enorme con millones de posibles compradores potenciales. -eBay cuenta con un sistema de anuncios que te permite publicitarte en función de la tarifa que hayas contratado. El problema es que pagas por los anuncios tanto si vendes los productos como si no lo vendas, por lo que es mejor empezar poquito a poco. -Tienes la opción de añadir a tus productos una descripción que tiene que ser lo más detallada posible para que incite a la compra, además de añadir fotos en los anuncios que sean de la mejor calidad y que muestren el producto en todo su esplendor. -eBay funciona mediante un sistema de puntos según las valoraciones de tus clientes, por eso tienes que prestar mucha interés a una buena atención al cliente. Deberás responder siempre a las preguntas y a las dudas de una manera educada y con rapidez, enviando siempre los pedidos lo más pronto posible para que llegue en el tiempo indicado. También deberás gestionar adecuadamente las devoluciones por productos en mal estado o por equivocaciones de envíos. eBay puede ser una buena opción para la vender los productos de tu tienda online pero siempre con una estrategia y un objetivos marcados, ya que si no podemos perder dinero en los anuncios y no vender nada. Por lo tanto hay que estudiar muy bien las ventajas y los inconvenientes y de ahí crear la estrategia a seguir en esta plataforma de eCommerce.
Intresserad av att handla fiskeprylar på auktionssajten Ebay? Här förklarar jag hur du gör och kommer med några tips på hur du hittar bra grejor att köpa. För mer prylar behöver man ju alltid, eller hur?! Länkar för avsnittet: Flugfiskekategorin på amerikanska Ebay (Ebay.com) Flugfiskekategorin på brittiska Ebay (Ebay.co.uk) Musiken är av Christy Mclaren. Läs […]