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“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this episode of HR Heretics, Nolan Church and Kelli Dragovich interview Sally Thornton, founder of Forshay. Sally shares insights on the fractional executive placement business she's built since 2011. Thornton emphasizes that successful fractional work requires consultative skills, boundary management, and rapid trust-building rather than simply scoped part-time arrangements. If you're thinking of going fractional, this is a must-listen discussion.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to https://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/hereticsKEEP UP WITH SALLY, NOLAN + KELLI ON LINKEDINSally: https://www.linkedin.com/in/sallythornton/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—LINK/S:Forshay: https://forshay.com/—TIMESTAMPS:(00:00) Intro(01:58) What Forge Does(02:33) Trust Barriers in Fractional Work(03:25) The Relational Approach(04:36) Buyer Mindset Challenges(06:10) Marketplaces vs. Agents(10:00) The Adverse Selection Problem(10:56) The Dirty Secret of Fractional(11:45) Different Interview Approach(13:03) Consulting Background Advantage(13:53) Sponsors: Planful | Metaview(16:57) The Ideal Buyer(17:26) Early vs. Late Stage Company Challenges(18:24) CFOs Make Better Clients(18:59) Transparent Pricing Model(21:41) Hourly Rate Guidelines(22:41) W2 vs. 1099 Considerations(23:27) The Honeymoon Phase(24:52) Managing Client Expectations(26:46) Beyond Filling Open Roles(29:08) The Assessment Process(34:29) Evolution from Interim to Fractional(37:05) Advice for New Fractional Execs(38:15) The Black Hole Complaint(40:11) Career Self-Management(42:11) Sustaining a 15-Year Business(43:06) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this episode of HR Heretics, Nolan Church and Kelli Dragovich interview Jared Kleinert, founder of Offsite.com, who shares insights on planning effective team retreats that transform from "nice-to-have" into strategic "must-have" events for remote and hybrid companies. Kleinert emphasizes that successful offsites require intentional planning with clear objectives, arguing that thoughtfully designed retreats drive organizational alignment, build trust between teammates, and provide measurable business value beyond just logistics.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to https://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/hereticsKEEP UP WITH JARED, NOLAN + KELLI ON LINKEDINJared: https://www.linkedin.com/in/jaredkleinertNolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—LINK/S:Offsite: https://marketplace.offsite.com/inquiry?utm=hrheretics—TIMESTAMPS:(00:00) Intro(00:47) Offsite's Business Model and Vision(02:17) Remote Work Trends and Offsite Planning(04:49) Elements of a Successful Offsite(09:38) Measuring Offsite ROI and Effectiveness(14:00) Adapting Offsites During Economic Downturns(16:26) Sponsors Planful | Metaview(19:52) Strategic Offsite Planning and Best Practices(26:46) Balancing Team Building and Business Performance(30:34) Executive Offsite Tactics and Trust Building(34:04) Pre-Offsite Preparation and Intention Setting(37:15) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this installment of AI Corner, Siadhal Magos, the CEO of Metaview, and Nolan Church explore the emerging trend of "CEO AI mandates" from the likes of Tobias Lütke and Aaron Levie at Box.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Thatch makes it easy to give your team great healthcare. Save ~$1620 per employee yearly while giving them customizable plans. Visit https://thatch.AI/HR for a demo and receive a $100 gift card.Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to https://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/hereticsKEEP UP WITH SIADHAL, NOLAN + KELLI ON LINKEDINSiadhal: https://www.linkedin.com/in/siadhalNolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—LINK/S: The 6 Steps to Master AI: TIMESTAMPS:(00:00) Intro(00:33) The CEO AI Mandate Trend(01:22) Siadhal's Take on AI Mandates(02:35) AI Orchestration as a Career Necessity(03:00) Headcount Management in the AI Era(04:04) AI Leverage vs. Team Size(06:03) Sponsors: Thatch | Planful(08:13) AI Upskilling and Education(09:21) Personal AI Tuition in Organizations(10:18) The Reflexive AI Problem-Solving Approach(11:27) Show and Tell: Learning from Power Users(12:00) Knowing What's Possible as Motivation(13:22) Carrot vs. Stick: Recognizing AI Adoption(14:38) Beyond AI as a Metric: Performance is the Goal(15:34) Wrap(15:58) Sponsor: Metaview This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this episode, Nolan Church and Kelli Dragovich interview Troy Sultan who shares his journey from Google to founding Guide, an AI-powered recruiting coordination platform. Sultan challenges traditional recruiting assumptions, arguing modern candidates prefer transparency, speed, and self-service options that let them control their hiring experience.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to https://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/hereticsKEEP UP WITH TROY, NOLAN + KELLI ON LINKEDINTroy: https://www.linkedin.com/in/troysultan/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—LINKSGuide: https://www.guide.co/—TIMESTAMPS:(00:00) Intro(01:10) Troy's Exit from Google(01:44) The Cookie-Based Sales Strategy(02:54) Resource vs. Gem(03:33) Product vs. Go-to-Market Lessons(05:23) Selling to Gem(07:31) The Acquisition Strategy(09:25) Working with Brokers(11:46) Marketing to HR Leaders(14:05) Sponsor: Planful | Metaview(17:05) The Value of Candidate Experience(19:42) Company Priorities vs. Actions(22:20) Guide: AI-Powered Recruiting Coordination(24:35) AI Adoption Challenges(26:18) Authors vs. Editors Framework(27:44) How Aria Works(30:18) World-Class Candidate Experience(31:31) The Self-Service Revolution(34:03) Customer Industries and Use Cases(37:20) Human Experience Across Job Types(40:03) The Cultural Shift to Self-Service(42:47) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this installment of AI Corner, Siadhal Magos, Metaview CEO, and Nolan Church dissect Anthropic's groundbreaking paper “Tracing the thoughts of a large language model” released on March 27, 2025. They explore surprising findings: LLMs plan ahead rather than simply predicting next tokens, think across multiple languages simultaneously, and often present explanations that satisfy humans rather than reflecting their actual reasoning processes.The conversation highlights the paradox of developing powerful AI systems without understanding their workings, raising implications for deployment, safety, and the "intelligence on tap" paradigm reshaping our technological relationship. We should all be paying attention.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to https://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/hereticsKEEP UP WITH SIADHAL, NOLAN + KELLI ON LINKEDINSiadhal: https://www.linkedin.com/in/siadhal/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—LINKS:Anthropic's featured paper: https://www.anthropic.com/news/tracing-thoughts-language-model Metaview: https://www.metaview.ai/—OTHER RECOMMENDED LINKS:Mercor: https://mercor.com/—TIMESTAMPS(00:13) Intro(00:45) Anthropic's Mind-Blowing Paper (01:37) LLMs Think Across Languages (02:04) Faked Reasoning in AI Models (02:28) AI Hallucinations Explained (03:00) First Paragraph Reveals Uncertainty (05:18) Beyond Next Token Prediction (07:23) Evaluating LLMs Without Understanding (08:44) More Human Than Software (10:05) Why You Should Experiment With AI (11:13) The Airplane Analogy (12:26) Safety Concerns for Future AI (12:54) Sponsors: Planful | Metaview(16:27) Dario Amodei on AI Self-Policing (18:05) OpenAI's $300B Valuation (19:33) Intelligence on Tap (22:02) Retraining Google Habits (24:35) Agentic AI & Reinforcement Learning (27:15) Human Training for AI Models (30:25) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
Today we're excited to introduce you to an episode of 10x Recruiting, a podcast from Metaview hosted by our very own Nolan Church. 10x Recruiting is focused on conversations with top talent leaders to help listeners build world-class teams and stay ahead in the evolving recruiting landscape.Today's guest is Arthur Matuszewski, who shares insights from his diverse career at Bridgewater, Better.com, and his firm Carrara. He emphasizes intellectual honesty, focusing on work outputs rather than titles, and avoiding false negatives in hiring. Nolan says he's one of the most insightful guests ever.Matuszewski advocates for evaluating talent based on actual value creation rather than pedigree, and stresses the importance of adapting recruitment strategies to each org's unique context rather than relying on standardized playbooks.Head to The 10x Recruiting Podcast on YouTube, Apple, or Spotify for more interviews like this one.YouTube: https://www.youtube.com/@10x_Recruiting_podApple: Spotify: —LINKS:Arthur's LinkedIn: https://www.linkedin.com/in/arthurmatuszewski/Carrara: https://www.carrara.is/—TIMESTAMPS:(00:00) Intro(00:53) Episode preview (05:51) Arthur's career journey overview (07:53) Lessons learned at Bridgewater (10:41) Recruiting for teams vs individuals (12:35) Bridgewater's culture of experimentation (16:47) High attrition rate and false negatives (23:22) Better.com's rise and viral moment (28:02) Defining intellectual honesty (30:08) Carrara and focusing on the work (37:56) Balancing productivity with thinking time (40:03) Avoiding sunk costs in talent decisions (43:31) Carrara's process for delivering winners (45:43) Showing founders what the market is saying (47:19) Internal vs external talent perspectives (51:58) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this episode, Kelli Dragovich and Nolan Church are joined by Lucy Adams, founder of Disruptive HR. Adams critiques traditional HR's rigid policies, advocating instead for judgment-based approaches that treat employees as grown-ups. The conversation explores challenges facing HR business partners, the evolution of DEI initiatives, and how organizations can create environments where people thrive through high-trust cultures, rather than compliance-driven systems.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Thatch makes it easy to give your team great healthcare. Save ~$1620 per employee yearly while giving them customizable plans. Visit https://thatch.AI/HR for a demo and receive a $100 gift card.Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to https://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/hereticsKEEP UP WITH LUCY, NOLAN + KELLI ON LINKEDINLucy: https://www.linkedin.com/in/lucykadams/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—LINKS:Disruptive HR: https://disruptivehr.com/Lucy's article “HR Business Partner: The toughest role in HR?”: https://disruptivehr.com/hr-business-partner-the-toughest-role-in-hr/—TIMESTAMPS:(00:00) Intro(01:17) Lucy's Background and BBC Experience(03:08) Personal Connection and BBC Stories(04:25) Origins of Disruptive HR(07:00) Evolution of HR and Post-COVID Workplace Changes(11:39) Trust and Autonomy in Workplace Decisions(16:56) Trust as Foundation for Business Success(17:32) Sponsors: Thatch | Planful(20:27) Progressive HR Policies and Examples(23:53) HR Business Partner Role Challenges(25:13) Sponsor: Metaview(27:55) Messy Reality of Great HR Work(31:00) HR's Focus on Process vs. Real Impact(33:26) Current HR Trends and Community Concerns(35:56) DEI Evolution and Conversation Approaches(45:53) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this installment of AI Corner, Siadhal Magos, the CEO of Metaview, and Nolan Church discuss 'agentic AI' in a practical and relevant way for HR pros. They dig into what agentic AI is today vs future expectations and debate current tool limitations. They also share their current AI tool stack, workflows, and their overall approach to viewing AI like a 'junior colleague'.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.—
This week on Turpentine VC, Andy Price, a veteran executive recruiter and venture capitalist, joins Nolan Church and Kelli Dragovich from HR Heretics, a Turpentine podcast, for a deep dive into the crucial aspects of hiring, retaining, and developing top talent. Andy has built leadership teams for renowned companies like Snowflake and DocuSign. Check out HR Heretics for more conversations like this one (links below) —
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
Didier Elzinga, Culture Amp's CEO, drops bombshell insights about why most leaders get growth wrong, reveals shocking data about manager vs. leader impact, and explains why treating feedback like an all-you-can-eat menu is destroying companies. Didier sits down with Kelli Dragovich and Nolan Church for a conversation about company culture, data, and mapping the world of work on two axes—trust versus mission.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.—
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
Peter Walker, Head of Insights at Carta, joins Nolan Church and Kelli Dragovich for a round 2 discussion to talk about the hidden currents reshaping the startup world.From the brutal reality of today's hiring landscape to the unexpected reasons top companies avoid IPOs, Walker challenges conventional wisdom, exploring how the "Big Stay" phenomenon and emerging equity models are redefining employee-company relationships. With startling data on fund performance and company shutdowns, this conversation poses a provocative question: Are we witnessing the end of the startup golden age, or the birth of a new, leaner ecosystem?*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coHR Heretics is a podcast from Turpentine.
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
Seasoned executive recruiter and venture capitalist Andy Price joins Nolan Church and Kelli Dragovich for an inside-the-room look at the intricate dance of hiring, retaining, and evolving top-tier talent. Andy has assembled leadership teams for companies like Snowflake, DocuSign, Confluent, Amplitude, and ServiceNow.From the critical role of empathy in leadership transitions to the long-term value of investing in talent development, Price's insights challenge listeners preconcieved notions about hiring and maintaining world-class execs. This episode is a compelling exploration of how the right people, in the right roles, with the right support, can transform good companies into great ones. *Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coHR Heretics is a podcast from Turpentine.
This week on Upstream, former Netflix HR executive Patty McCord sits down with Nolan Church and Kelli Dragovich to dive deep into the creation and impact of Netflix's renowned culture deck, hailed as a pivotal document in Silicon Valley. Patty shares the evolution of the deck over 10 years with Netflix's management team, the challenges of scaling a rapidly growing company, and the importance of building high-performance teams. They discuss the intricacies of leadership, feedback, and the evolving workplace culture, post-pandemic. Patty also offers a candid look at HR's role in nurturing dynamic work environments. —
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
Guissu Baier, a talent expert at General Catalyst who navigated the treacherous waters of startup equity compensation at Instacart, joins Nolan Church and Kelli Dragovich challenging conventional wisdom about refresh grants, and revealing that most companies lack a clear strategy.Is it time to ditch the old-school "wait and see" approach and embrace a more performance-driven model?Listen to Guissu, Kelli and Nolan as they offer insights into how to bridge the gap and foster collaboration between legal and HR teams.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coHR Heretics is a podcast from Turpentine.
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
Dr. Vijay Pendakur, DEI expert, author, and principal and founder of Vijay Pendakur Consulting, joins Nolan Church and Kelli Dragovich to discuss the current pushback against DEI, the future of the movement, and how companies can find success in a shifting landscape. How can companies foster inclusion while avoiding divisiveness and proving business value? Vijay, Kelli and Nolan candidly discuss the future of corporate diversity initiatives amid pushback and the search for measurable ROI, and exchange ideas for how to evolve diversity initiatives for impact.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coHR Heretics is a podcast from Turpentine.
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this episode of HR Heretics, Nolan Church sits down with Valentina Gissin, former Head of Talent at Bridgewater and current Chief People Officer at Garner. Valentina shares the lasting lessons and people practices from working under Ray Dalio at Bridgewater, Garner's unique approach to the interview process, and her approach to hybrid work, manager training, L&D, and performance reviews. Valentina offers an absolute masterclass in innovating hiring and people strategies.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coHR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to http://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/hereticsDiscover Workvivo, Zoom's employee experience platform, designed to delight your hybrid workforce. With dynamic and intuitive features people actually like using, Workvivo fosters a sense of belonging and boosts retention and productivity. Join Ryanair, Dollar General, and Virgin — head to https://bit.ly/hrhereticsworkvivo to book a demo (tell them Kelli and Nolan sent you).KEEP UP WITH VALENTINA, NOLAN, + KELLI ON LINKEDINValentina: https://www.linkedin.com/in/valentinagissinNolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—LINKS:Garner Health: https://www.getgarner.com/Principles by Ray Dalio: https://www.principles.com/—TIMESTAMPS:(00:00) Intro(00:47) Valentina's Experience at Bridgewater(01:27) Dot Collector and Feedback System(09:38) Managing Hybrid Work Environments(11:27) Commitment to Remote Work and Hybrid Teams(16:21) Managing Global and Synchronous Work(18:15) Sponsor: Planful | Workvivo(20:03) Improving Interview Training through Recording(22:06) Getting and Giving Signal in the Interview Process(25:38) The Correlation Between Structured Critical Thinking Questions and Successful Performance(28:18) Creating a Feedback Culture at Garner(30:49) Sponsor: Metaview(31:03) The Role of Performance Reviews in Compensation and Data Gathering(36:21) Using Real-World Simulations in Manager Training(45:55) Designing a Function for Difficult Performance Situations at Garner(46:16) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this episode of HR Heretics, Nolan Church and Kelli Dragovich weigh in on a listener's question (shoutout Karissa!) about implementing 'bar raiser' interview programs at her Series D company. Are they worth the hype, or just an HR trend? Kelli and Nolan dig in.You too can email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coHR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/hereticsDiscover Workvivo, Zoom's employee experience platform, designed to delight your hybrid workforce. With dynamic and intuitive features people actually like using, Workvivo fosters a sense of belonging and boosts retention and productivity. Join Ryanair, Dollar General, and Virgin — head to https://bit.ly/hrhereticsworkvivo to book a demo (tell them Kelli and Nolan sent you).Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to http://planful.com/heretics to see how you can transform your HR strategy.KEEP UP WITH NOLAN, + KELLI ON LINKEDINNolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—TIMESTAMPS:(00:00) Intro(00:21) Implementing a bar raiser interview process(00:57) Amazon's Bar Raiser Program(01:36) Rebranding the "Bar Raiser" Process(02:42) The Amazon Approach(03:24) Avoiding Bias & Alternative Approaches(04:46) DoorDash's Experience(06:00) Challenges & Trade-offs(07:18) Sponsor: Metaview | Workvivo(08:16) DoorDash's Shift From the "Bar Raiser" Program(10:18) Alternatives & First Principles(12:31) Addressing CEO Expectations(13:25) Bias & Homogeneous Cultures(14:44) The Role of CEOs & Founders(15:19) Diligence & Feedback(17:21) Going Slow to Go Fast(18:17) Misaligned Expectations(19:10) Start Small & Experiment(19:33) Wrap(19:47) Sponsor: Planful This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this episode of HR Heretics, Nolan Church and Kelli Dragovich sit down with Metaview CEO Siadhal Magos for his insight into how AI is transforming recruiting -- and creating unexpected leverage for teams that know how to use it.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coHR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to http://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/hereticsDiscover Workvivo, Zoom's employee experience platform, designed to delight your hybrid workforce. With dynamic and intuitive features people actually like using, Workvivo fosters a sense of belonging and boosts retention and productivity. Join Ryanair, Dollar General, and Virgin — head to https://bit.ly/hrhereticsworkvivo to book a demo (tell them Kelli and Nolan sent you).This episode is brought to you by Warp. Don't let payroll and compliance hold your startup back: visit https://joinwarp.com/peel to get started and receive a $1000 gift card when your first run payroll.KEEP UP WITH SIADHAL, NOLAN, + KELLI ON LINKEDINSiadhal: https://www.linkedin.com/in/siadhal/?originalSubdomain=ukNolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—LINKS:Metaview: https://www.metaview.ai/—TIMESTAMPS:(00:00) Introduction(06:51) The Pain Points of Traditional Hiring(10:59) Interviews are Broken(14:20) Conversations are Key(14:26) Sponsor: Planful | Workvivo(17:00) The Future of Hiring(20:00) Conversations in the Future(21:59) The Evolution of the Recruiter(24:34) Legal and Accuracy Considerations(25:57) AI as an Iron Man Suit(27:50) AI's Next Level: Detection & Trends(29:31) The Power of Data(30:41) Sponsor: Metaview | Warp(32:00) Metaview's Value Proposition(35:00) The Efficiency Drive(36:55) The Future of Hiring Tech(39:23) The Importance of Product Management(41:00) Metaview's Roadmap(44:01) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this episode of HR Heretics, Nolan Church and Kelli Dragovich discuss how HR teams can break out from behind the curtain and be a proactive force for good within the organization.HR can be more than just a reactive function. Learn how HR teams can demonstrate their real impact on the business as Kelli and Nolan share tips for increasing visibility and showcasing your team's value. *Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coHR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to http://planful.com/heretics to see how you can transform your HR strategy.Discover Workvivo, Zoom's employee experience platform, designed to delight your hybrid workforce. With dynamic and intuitive features people actually like using, Workvivo fosters a sense of belonging and boosts retention and productivity. Join Ryanair, Dollar General, and Virgin — head to https://bit.ly/hrhereticsworkvivo to book a demo (tell them Kelli and Nolan sent you).KEEP UP WITH NOLAN, + KELLI ON LINKEDINNolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—TIMESTAMPS:(00:00) Intro(01:18) The Importance of Feedback(02:17) Mediocre vs. Amazing Work(03:07) Employee Awareness of HR Functions(04:41) Town Hall Presence: Communication and Transparency(05:01) Engagement Surveys(06:06) The Importance of Transparency - The "Sausage Making" Analogy(06:35) AMA Example - Comp Transparency(08:30) Sponsor: Planful | Workvivo(11:09) The Art of Compensation(12:19) Transparency is Scary but Necessary(13:00) Explaining the "Why" - First Principles(14:00) Time Commitment and Building Trust(15:18) Strategic Vulnerability and Humanization(16:40) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this episode of HR Heretics, Nolan Church and Kelli Dragovich sit down with Chris Vasquez, Investor and Founder of The Quantum Talent Group, and discuss the insane AI talent market, executive hiring, and the future of work in a world where AI is rapidly changing everything.Hear their insights on the dynamic AI talent market covering the evolution of tech trends, challenges in hiring, the changing dynamics of diversity and merit, and the race for top talent.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coHR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to http://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/hereticsDiscover Workvivo, Zoom's employee experience platform, designed to delight your hybrid workforce. With dynamic and intuitive features people actually like using, Workvivo fosters a sense of belonging and boosts retention and productivity. Join Ryanair, Dollar General, and Virgin — head to https://bit.ly/hrhereticsworkvivo to book a demo (tell them Kelli and Nolan sent you).This episode is brought to you by Warp. Don't let payroll and compliance hold your startup back: visit https://joinwarp.com/peel to get started and receive a $1000 gift card when your first run payroll.KEEP UP WITH CHRIS, NOLAN, + KELLI ON LINKEDINChris: https://www.linkedin.com/in/chris-vasquez-66137553/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—LINKS:Quantum Talent Group: https://www.quantumtalentgroup.com/Related Post:Alexander Wang's LinkedIn Post on Meritocracy at ScaleThe Architect of the Paypal Mafia: Peterson Conway—TIMESTAMPS:(00:00) Intro(00:25) The Evolution of Tech Recruiting(02:00) Impact of AI on the Job Market(03:41) Challenges and Opportunities in AI(06:06) The Competitive AI Talent Market(07:06) AI Strategies and Realities(07:57) The AI Gold Rush(10:39) Winning in the AI Talent War(22:01) Sponsor: Planful | Workvivo(25:51) Diversity and Merit in Tech(26:56) The Importance of Diverse Personality Traits(27:39) Meritocracy and Bias in Hiring(28:25) Challenges and Changes in Defining Diversity(29:42) The Role of DEI in Companies(31:38) Balancing Company Culture and Performance(36:03) Sponsor: Metaview | Warp(40:34) The Future of AI Executives(44:05) Advice for Job Candidates(50:10) Emerging Trends in Tech and Beyond(52:41) Conclusion and Final Thoughts This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this episode of HR Heretics, Nolan Church and Kelli Dragovich discuss the reality of PIPs (Performance Improvement Plans). Are PIPs genuine efforts to help employees or a company CYA tactic? Kelli and Nolan explore the misuse of PIPs, arguing that they should be a last resort, not the first step in addressing performance issues. Listen to their insights as they discuss PIP alternatives, like the "fork approach," focusing on open communication and employee empowerment over PIPs.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coHR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to http://planful.com/heretics to see how you can transform your HR strategy.Discover Workvivo, Zoom's employee experience platform, designed to delight your hybrid workforce. With dynamic and intuitive features people actually like using, Workvivo fosters a sense of belonging and boosts retention and productivity. Join Ryanair, Dollar General, and Virgin — head to https://bit.ly/hrhereticsworkvivo to book a demo (tell them Kelli and Nolan sent you).KEEP UP WITH NOLAN, + KELLI ON LINKEDINNolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—TIMESTAMPS:(00:00) Intro(03:12) Performance Improvement Plans (PIPs)(01:46) Pips As A Forcing Function And The Misuse Of The Process(05:06) The Misconception on PIPs(06:48) Sponsors: Planful | Workvivo(08:00) The "PIP or Package" Approach and its Alternatives(13:21) Surviving PIP(16:38) Advice for Employees Facing PIP This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this episode of HR Heretics, Nolan Church and Kelli Dragovich discuss Meta's latest round of VP cuts which raises questions about the future of big tech jobs and the impact of efficiency initiatives on employees.Is Meta's large number of VPs hindering efficiency? Listen as Kelli and Nolan discuss the impact of bloated management structures in big tech, the future of leadership and management, and their insights on how to prepare for a changing job market.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coHR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to http://planful.com/heretics to see how you can transform your HR strategy.Discover Workvivo, Zoom's employee experience platform, designed to delight your hybrid workforce. With dynamic and intuitive features people actually like using, Workvivo fosters a sense of belonging and boosts retention and productivity. Join Ryanair, Dollar General, and Virgin — head to https://bit.ly/hrhereticsworkvivo to book a demo (tell them Kelli and Nolan sent you).This episode is brought to you by Warp. Don't let payroll and compliance hold your startup back: visit https://joinwarp.com/peel to get started and receive a $1000 gift card when your first run payroll.KEEP UP WITH NOLAN, + KELLI ON LINKEDINNolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—TIMESTAMPS:(00:00) Introduction (00:04) Meta's Push for Efficiency(02:03) Employee Perspective on Job Security(03:30) Company Perspective on Executive Roles(06:01) The Issue of Title Inflation(08:04) Navigating the Job Market(08:55) Sponsors: Planful | Workvivo(13:08) Networking and Career Advice(15:15) Concluding Thoughts(15:26) Sponsor: Warp(16:27) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this episode of HR Heretics, Kelli Dragovich and Nolan Church welcome Michelle Delcambre, an operating partner at Felicis (and formerly of Stripe & Databricks), to discuss company growth trajectories, and strategic HR practices around talent, comp, and exits. Michelle shares the development of Felicis' ‘Benchmark Your Org' tool — which you can access here — it's a free platform utilizing data from 15,000 companies, updated monthly, to help founders benchmark organizational growth. This conversation, which is one of Nolan's favorite episodes of the year, covers common founder mistakes and offers insights around pre-negotiated exit packages, comp strategies, company attrition, and so much more.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coHR Heretics is a podcast from Turpentine.Discover Workvivo, Zoom's employee experience platform, designed to delight your hybrid workforce. With dynamic and intuitive features people actually like using, Workvivo fosters a sense of belonging and boosts retention and productivity. Join Ryanair, Dollar General, and Virgin — head to https://bit.ly/hrhereticsworkvivo to book a demo (tell them Kelli and Nolan sent you).Attio is the next generation of CRM. It's powerful, flexible, and easily configures to the unique way your startup runs, whatever your go-to-market motion. The next era deserves a better CRM. Join ElevenLabs, Replicate, Modal, and more at https://bit.ly/AttioHRHereticsLINKS:Benchmark Your Org: https://www.felicis.com/benchmarkLINKEDIN:Michelle: https://www.linkedin.com/in/michelledelcambre/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/TIMESTAMPS:(00:00) Intro(04:30) Actually useful benchmarks for founders(07:25) What metrics do people care about now?Boomerangs(09:30) Missing people data metrics(10:30) The talent vortex(15:35) Sponsors: WorkVivo | Attio(18:15) The anxiety of the “Regrettable attrition” metric and boomerang employees(23:07) Compensation challenges in startups(25:52) Tender offers and secondary markets(28:13) Innovative solutions for employee equity(38:41) Pre-negotiated severance and employee retention(43:56) Common mistakes founders make(49:36) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
Nolan Church breaks down what is happening over at OpenAI and what we know about three developing stories involving exec departures, equity, and transparency. Kelli is on vacation this week. He touches on:* The departure of Ilya Sutskever, co-founder and chief scientist, along with Jan Lieke* The journalistic investigation by Vox's Kelsey Piper, who broke the story of OpenAI's practice of requiring departing employees to sign life-long non-disclosure and non-disparagement agreements, threatening the loss of vested equity for breach* The incident involving Scarlett Johansson being approached to voice OpenAI's AI, without her consent, raising questions about ethical use of voice likeness in AI technologiesNolan debriefs with lessons for HR leaders and company founders.HR Heretics is a podcast from Turpentine.SPONSOR:Attio is the next generation of CRM. It's powerful, flexible, and easily configures to the unique way your startup runs, whatever your go-to-market motion. The next era deserves a better CRM. Join ElevenLabs, Replicate, Modal, and more at https://bit.ly/AttioHRHereticsKEEP UP WITH NOLAN + KELLI ON LINKEDINNolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovichTIMESTAMPS:(00:00) Intro(00:47) The Big Departures: OpenAI's Executive Shake-Up(03:31) OpenAI's Controversial NDAs(05:12) Sponsors: Attio(08:21) The Scarlett Johansson Voice Saga(10:04) The Future of OpenAI and HR Lessons(10:50) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
This week Kelli Dragovich and Nolan Church sit down with Peterson Conway, headhunter, investor, and advisor who shares insights from his epic career working closely with Silicon Valley greats like Peter Thiel, Kevin Hartz, Keith Rabois, and Joe Lonsdale. Conway has assembled talent for the founding/early teams of Xoom, Palantir, Founders Fund, and 8VCStrap in for some crazy stories. Conway's journey highlights the significance of curiosity, optimism, and unconventional hiring practices in Silicon Valley. Conway reflects on the profile of talent he looks for and drills down to certain keywords he uses to search for seeking individuals with strong convictions and a "fight from the bottom" spirit.HR Heretics is part of the Turpentine podcast network. Learn more: www.turpentine.co--SPONSOR: Attio is the next generation of CRM. It's powerful, flexible and easily configures to the unique way your startup runs, whatever your go-to-market motion. The next era deserves a better CRM. Join Replicate, ElevenLabs, Modal and more at https://bit.ly/AttioHRHeretics--LINKS:Zero to 1 by Peter Thiel & Blake Masters: https://www.amazon.com.au/Zero-One-Notes-Startups-Future/dp/0804139296Butthole Notorious: https://pconway-73418.medium.com/butthole-notorious-e4ac4ff12db4Peterson Conway: https://www.petersonconway.com/KEEP UP WITH PETERSON, NOLAN + KELLI ON LINKEDINPeterson: https://www.linkedin.com/in/petersonconway/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—TIMESTAMPS:(00:00) Preview(01:49) Intro(02:41) Peterson's Unconventional Path to Silicon Valley Success(09:23) Navigating Challenges and Learning from Silicon Valley Titans(16:18) Exploring the Magic of Silicon Valley and Beyond(18:56) Sponsor: Attio(24:46) The Dynamics of Connectivity, Safety, and the Future of Work(27:37) Exploring the Intersection of Fear and Love(27:55) The Therapeutic Journey: From Fear to Healing(28:13) On Guilt, Shame, and Vulnerability(29:55) Unfiltered Conversations: Embracing Discomfort(31:42) The Power of Silence in Communication(32:26) Team Construction and the Quest for the Right Hire(35:04) Recruiting: From Elite Schools to Keyword Searches for Grit and Determination(39:14) The Role of HR in Shaping Company Culture(43:36) On Unconventional Recruiting and Finding Hidden Gems(50:19) The Art of Asking for Forgiveness, Not Permission(50:41) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
In this episode, CJ talks with the original duo of the HR Heretics podcast, Kelli Dragovich and Nolan Church about tech layoffs in 2024. Kelli and Nolan hold no punches and give straight answers to tough questions on layoffs, the job market, and employment best practices. If you're looking for an ERP head to NetSuite: https://netsuite.com/metrics and get a one-of-a-kind flexible financing program until April 15th, 2024. — PSA: Run The Numbers has a new Spotify and Apple show link. Follow the links to subscribe and ensure you'll never miss an episode Apple: https://podcasts.apple.com/us/podcast/run-the-numbers/id1723787140 Spotify: https://open.spotify.com/show/0zQCkklNnVgMD364kCW5SV — RECOMMENDED PODCAST: HR Heretics Join Nolan Church and Kelli Dragovich for unfiltered conversations with people leaders, investors, and CEOS. Dive deep into the kind of leadership-level strategy that often happens behind closed doors. Substack: https://hrheretics.substack.com/ Spotify: https://open.spotify.com/show/1WML9AfadzaH9WCR4HHqbZ — SPONSORS: Maxio is the only billing and financial operations platform that was purpose built for B2B SaaS. They're helping SaaS finance teams automate billing and revenue recognition, manage collections and payments, and put together investor grade reporting packages.
In this episode, CJ talks with the original duo of the Salem Witch Trials the HR Heretics podcast, Kelli Dragovich and Nolan Church about tech layoffs in 2024. Kelli and Nolan hold no punches and give straight answers to tough questions on layoffs, the job market, and employment best practices. If you're looking for an ERP head to NetSuite: https://netsuite.com/metrics and get a one-of-a-kind flexible financing program until April 15th, 2024.RECOMMENDED PODCAST: HR HereticsJoin Nolan Church and Kelli Dragovich for unfiltered conversations with people leaders, investors, and CEOS. Dive deep into the kind of leadership-level strategy that often happens behind closed doors. Substack: Spotify: Apple: SPONSORS:Maxio is the only billing and financial operations platform that was purpose built for B2B SaaS. They're helping SaaS finance teams automate billing and revenue recognition, manage collections and payments, and put together investor grade reporting packages.
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this episode Kelli Dragovich and Nolan Church talk with Elizabeth Patterson, Partner (People & Talent) at Sapphire Ventures. The conversation is all about how to find the best CPO roles, how VC talent partners actually work, and what it's like engaging with portfolio companies and execs. Lots of insider info. Elizabeth manages Sapphire Venture's human capital network, including the Sapphire Fellows program.HR Heretics is part of the Turpentine podcast network. Learn more at turpentine.coThis episode is brought to you by AttioAttio is the next generation of CRM. It's powerful, flexible and easily configures to the unique way your startup runs, whatever your go-to-market motion. The next era deserves a better CRM. Join OpenAI, Replicate, ElevenLabs and more at https://bit.ly/AttioHRHereticsKEEP UP WITH ELIZABETH,NOLAN, + KELLI ON LINKEDIN- Elizabeth: https://www.linkedin.com/in/elizabetharnsdorfpatterson/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/TIMESTAMPS:(00:00) Preview(03:17) Stories(08:08) Navigating the Venture Capital World(11:00) The Gotchas and Ahas of Finding the Best Opportunity into Venture Capital(13:50) How Success is Measured(16:00) Sponsor - Attio(17:11) How to Find the Best CPO Roles(22:56) The Relationship Between Talent Partners and Executive Recruiters(27:24) Correlating the Business with Cultural Fit and Vibe in Recruitment(31:28) Back Channels in Recruitment(35:49) Executive Compensation on Recruitment (40:18) How Photographic Memory Helps in Recruitment(45:53) Elizabeth's Favorite Interview Question(48:02) Qualities of a Great Leader This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this episode Kelli Dragovich and Nolan Church sit down with Brigette McInnis-Day, CPO of UIPath — a people leader at the biggest company we've had repped on the podcast to date.Timestamps and the transcript of our episode with Brigette are below. We love feedback! Subscribe to our substack to get VIDEO episodes in your inbox. You can also always listen to the podcast on Apple & Spotify.----We highly recommend you subscribe to HR Brew: a free daily newsletter for people leaders and operators https://bit.ly/hrbrew----KEEP UP WITH BRIGETTE, KELLI, + NOLANBrigette McInnis-Day: https://www.linkedin.com/in/brigettemcinnisday/Kelli Dragovich: https://www.linkedin.com/in/kellidragovich/Nolan Church: https://www.linkedin.com/in/nolan-church/----TIMESTAMPS* (00:00) Intro * (02:38) Shout Out to HR Brew https://bit.ly/hrbrew* (04:07) The Looker Acquisition by Google* (05:04) The Role of HR in M&A* (14:12) The UiPath Team Construction* (21:11) Building a Company with the Right HR Toolkit* (21:35) The Importance of Prioritizing in a High-Growth Company* (24:56) Pay Transparency and Pay Equity* (33:08) The Future of Comp* (38:41) Negotiating* (41:56) Learning from Failures in HR* (47:51) The Strategy of Hiring a SuccessorHR Heretics is a part of Turpentine podcast network. Learn more at www.turpentine.co This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this episode Kelli Dragovich and Nolan Church sit down with Katelin Holloway, founding partner at VC firm 776 which she started with Alexis Ohanian. Holloway, the former VP of People at Reddit, shares insights from her experience both in HR and breaking into venture. Katelin shares a ton of practical advice - and tactics - for HR leaders who want to start investing or break into VC, explaining how to develop a founder-focussed approach, the benefits of advising relationships, and the need to deliver value.We highly recommend subscribing to free newsletter HR Brew: https://bit.ly/hrbrew–KEEP UP WITH KATELIN, NOLAN, + KELLI ON LINKEDINKatelin: https://www.linkedin.com/in/katelinholloway/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/–In addition to being a partner at a VC firm, Katelin hosts the excellent podcast All Hands which we recommend: https://podcasts.apple.com/us/podcast/all-hands/id1515795663–TIMESTAMPS:|(00:00) Preview(00:46) Intro(04:24) Waking up one day in the boardroom: Katelin's career journey in HR(11:50) Sponsor - Lattice | Continuum(13:48) On meeting Alexis Ohanian and the evolution of their relationship(19:03) Getting more people leaders in venture(22:33) The fork in the road: how to transition out successfully from an organization(27:45) Why aren't there a lot of HR people working in venture?(37:32) Katelin's gripes with the VC operating system, and how it's changing(42:20) Building an investor reputation and brand starts with building a good relationship with founders(49:27) Tactics: How to become an investor(56:22) Past experiences that helped Katelin get to where she is now(58:50) Wrap✅ Discover HR software that drives performance with Lattice: https://www.lattice.com/hrheretics High performance and great culture should never be at odds; they're better together. With Lattice People Management Platform, companies efficiently run people programs that create enviable cultures where employees want to do their best work. Serving 1000s of customers of all sizes. Learn why companies from Slack to the LA Dodgers choose Lattice. https://www.lattice.com/hrheretics✅ Hire Fractional Executives with Continuum using this link: https://bit.ly/40hlRa9 Have you ever had a negative experience hiring executives? Continuum connects executives and senior operators to venture-backed tech companies for fractional and full-time roles. You can post any executive-level role to Continuum's marketplace and search through our database of world-class, vetted leaders. There is no hidden cost, you only pay the person you hire. And you can cancel at any time. Joincontinuum.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
Jen Trzepacz, or JT as she's widely known, is a Silicon Valley vet (Yahoo, EA, Salesforce, Living Social) and currently the CPO of SymphonyAI. JT joins Kelli Dragovich and Nolan Church to talk about how HR needs to be expertly aligned with the business bottom line, how to do transparency around compensation well, how to recruit the best talent, navigating complicated CEO relationships, and takes us on a trip down memory lane for her biggest F-ups. HR Heretics is part of the Turpentine podcast network. Learn more: www.turpentine.co -- SPONSORS: Lattice | Continuum ✅ Discover HR software that drives performance with Lattice: https://www.lattice.com/hrheretics High performance and great culture should never be at odds; they're better together. With Lattice People Management Platform, companies efficiently run people programs that create enviable cultures where employees want to do their best work. Serving 1000s of customers of all sizes. Learn why companies from Slack to the LA Dodgers choose Lattice. https://www.lattice.com/hrheretics ✅ Hire Fractional Executives with Continuum using this link: https://bit.ly/40hlRa9 Have you ever had a negative experience hiring executives? Continuum connects executives and senior operators to venture-backed tech companies for fractional and full-time roles. You can post any executive-level role to Continuum's marketplace and search through our database of world-class, vetted leaders. There is no hidden cost, you only pay the person you hire. And you can cancel at any time. www.Joincontinuum.com – KEEP UP WITH JT, NOLAN, + KELLI ON LINKEDIN JT: https://www.linkedin.com/in/jetrzepacz/ Nolan: https://www.linkedin.com/in/nolan-church/ Kelli: https://www.linkedin.com/in/kellidragovich/ – TIMESTAMPS: (00:00) Preview and Intro (04:33) Jen's biggest F-ups in her career (07:35) The merit files of Yahoo and the ripple effects (15:12) JT's thoughts on comp transparency today (20:09) Sponsor - Lattice | Continuum (21:54) Making hard trade offs and understanding competitive differentiation (41:10) When the relationship between a CEO and CPO doesn't work (47:01) JT's best hire and her secret weapon in the candidate experience (51:49) JT's favorite interview question that gets the best signal on candidates (55:46) Chief people officers are going to have to deal with AI
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
Friends of the podcast and experienced CPOs Colleen McCreary (CreditKarma, Zynga, Twilio, EA) and David Hanrahan (Flare, formerly EventBrite, Zendesk) join hosts Kelli Dragovich and Nolan Church for this roundtable discussion of where the puck is going for DEI in 2024. They offer their takes on the progress made over the years, the current camps in this debate propelled by the recent capitol hill hearings and Harvard controversy, and the necessity of founders and companies to better understand their own priorities and define their position on DEI. Check out our individual episodes with both Colleen and David who have both been former guests on the show! Colleen McCreary on Layoffs, M&A, and Recruiting the Best Talent - https://open.spotify.com/episode/0WuLzUYeDaPIsOTbtTCZFD?si=aLgdLcjTR0eK6wBCv6KrGw David Hanrahan on High Performance, Comp Strategy, Performance Cycles, and New Norms - https://open.spotify.com/episode/46H0HSchsnl52DaP9aPsrG?si=jTZ9tTjzR36cNsdqPkjrAQ HR Heretics is part of the Turpentine podcast network. Learn more: www.turpentine.co – SPONSORS: Lattice | Continuum ✅ Discover HR software that drives performance with Lattice: https://www.lattice.com/hrheretics High performance and great culture should never be at odds; they're better together. With Lattice People Management Platform, companies efficiently run people programs that create enviable cultures where employees want to do their best work. Serving 1000s of customers of all sizes. Learn why companies from Slack to the LA Dodgers choose Lattice. https://www.lattice.com/hrheretics ✅ Hire Fractional Executives with Continuum using this link: https://bit.ly/40hlRa9 Have you ever had a negative experience hiring executives? Continuum connects executives and senior operators to venture-backed tech companies for fractional and full-time roles. You can post any executive-level role to Continuum's marketplace and search through our database of world-class, vetted leaders. There is no hidden cost, you only pay the person you hire. And you can cancel at any time. www.Joincontinuum.com – KEEP UP WITH Q, NOLAN, + KELLI ON LINKEDIN Colleen: https://www.linkedin.com/in/colleenmccrearychiefpplofficer/ David: https://www.linkedin.com/in/davidhanrahan/ Nolan: https://www.linkedin.com/in/nolan-church/ Kelli: https://www.linkedin.com/in/kellidragovich/ – TIMESTAMPS: (00:00) Preview and Intro (01:16) The current facts about DEI (04:50) The inability to have a real dialogue about what practices work and what practices matter (06:59) Current conversations move people out of the conversation on DEI to the detriment of an effort on diversity (09:07) The prerequisites of doing DEI the right way (11:08) The impossibility of measuring belonging in a company (14:19) Sponsor - Lattice | Continuum (16:05) The impossibility of measuring belonging in a company (continued) (17:57) Allocating resources and improving a company's DEI efforts and programs (31:50) Where do we see the puck going with DEI in the future? (41:05) When CPOs can't be everything for everybody and the importance of going back to who you are, your values and your culture (46:22) DEI in 2024 is going to be more of an expectation of leadership as opposed to standalone efforts
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
Q Hamirani, the Chief People Officer at Paper, joins Kelli Dragovich and Nolan Church to discuss navigating the CPO seat under immense pressure, the real deal behind Airbnb's remote work policy, how design thinking helps solve people problems, and how the people function should not be left behind by the AI revolution. They also touch on great stories and tactical insights from Q's time as AirBnB s and his current CPO role at edtech company Paper (https://paper.co/). Learn more about Q's AI community for people leaders: https://www.thepeoplegpt.com/ HR Heretics is part of the Turpentine podcast network. Learn more: www.turpentine.co -- SPONSORS: Lattice | Continuum ✅ Discover HR software that drives performance with Lattice: https://www.lattice.com/hrheretics High performance and great culture should never be at odds; they're better together. With Lattice People Management Platform, companies efficiently run people programs that create enviable cultures where employees want to do their best work. Serving 1000s of customers of all sizes. Learn why companies from Slack to the LA Dodgers choose Lattice. https://www.lattice.com/hrheretics ✅ Hire Fractional Executives with Continuum using this link: https://bit.ly/40hlRa9 Have you ever had a negative experience hiring executives? Continuum connects executives and senior operators to venture-backed tech companies for fractional and full-time roles. You can post any executive-level role to Continuum's marketplace and search through our database of world-class, vetted leaders. There is no hidden cost, you only pay the person you hire. And you can cancel at any time. www.Joincontinuum.com – KEEP UP WITH Q, NOLAN, + KELLI ON LINKEDIN Q: https://www.linkedin.com/in/hamirani/ Nolan: https://www.linkedin.com/in/nolan-church/ Kelli: https://www.linkedin.com/in/kellidragovich/ – TIMESTAMPS: 00:00) Preview (01:30) Q's wild background (07:40) How the engineer in Q handled the rejection going into HR (09:27) Having a business background (11:37) Balancing the dynamics of design thinking and love for iteration (13:07) Transitioning from Airbnb to Paper (17:27) On avoiding burnout while building your team (19:47) How Airbnb handled layoffs (23:53) Sponsor - Lattice | Continuum (25:37) The Digital Nomad program (31:05) What would Q change in terms of handling comp given the circumstances of today's market? (33:50) The future of work debate with AI (36:38) Getting people back in the office and maintaining morale (41:51) How do you react when things don't go your way? (48:21) AI and the direction of People Ops and recruiting (57:10) Q's favorite interview question (58:10) Q's best hire and why
At scaling companies. parting ways with an executive requires finesse, strategic insights, and insider experience. CJ invited longtime people leaders - and hosts of the HR Heretics podcast - to break down every facet, lever, and little known facts behind successfully exiting execs. If you're looking for an ERP platform, check out our sponsor, NetSuite: https://netsuite.com/metrics Whether its due to hypergrowth or part of an M&A process. CJ, Kelli, and Nolan describe what they've seen in Silicon Valley and what to watch out for. Kelli Dragovich has been a people leader at Pendo, Intuit, Github, Looker, Google, Hired.com and more. Nolan Church was head of talent at DoorDash and the former CPO at Carta. He is now the founder of Continuum Talent (www.joincontinuum.com) --- SPONSORS: NetSuite provides financial software for all your business needs. More than thirty-six thousand companies have already upgraded to NetSuite, gaining visibility and control over their financials, inventory, HR, eCommerce, and more. If you're looking for an ERP platform ✅ NetSuite: https://netsuite.com/metrics and defer payments of a FULL NetSuite implementation for six months. Tropic is the next-generation Procurement Platform that's helping modern CFOs take control of their budgets and bottom line. By combining approval workflows, supplier management, and pricing benchmarks all in one place, Tropic makes savings opportunities easy to find and act on.
At scaling companies. parting ways with an executive requires finesse, strategic insights, and insider experience. CJ invited longtime people leaders - and hosts of the HR Heretics podcast - to break down every facet, lever, and little known facts behind successfully exiting execs. If you're looking for an ERP platform, check out our sponsor, NetSuite: https://netsuite.com/metrics Whether its due to hypergrowth or part of an M&A process. CJ, Kelli, and Nolan describe what they've seen in Silicon Valley and what to watch out for. Kelli Dragovich has been a people leader at Pendo, Intuit, Github, Looker, Google, Hired.com and more. Nolan Church was head of talent at DoorDash and the former CPO at Carta. He is now the founder of Continuum Talent (www.joincontinuum.com) --- SPONSORS: NetSuite provides financial software for all your business needs. More than thirty-six thousand companies have already upgraded to NetSuite, gaining visibility and control over their financials, inventory, HR, eCommerce, and more. If you're looking for an ERP platform ✅ NetSuite: https://netsuite.com/metrics and defer payments of a FULL NetSuite implementation for six months. Tropic is the next-generation Procurement Platform that's helping modern CFOs take control of their budgets and bottom line. By combining approval workflows, supplier management, and pricing benchmarks all in one place, Tropic makes savings opportunities easy to find and act on.
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
Steve Cadigan scaled LinkedIn from 400 to 4000 people in 3.5 years, and is now an author and consultant on global talent strategy. He joins Kelli Dragovich and Nolan Church to discuss lessons from working with LinkedIn's CEO during hyper scale, recruiting talent, going public, and debate the future of work. If you're looking for HR software that drives performance, check out Lattice https://www.lattice.com/hrheretics After the interview, Nolan and Kelli discuss recent incidents of employees being fired for hate speech at work. – SPONSORS: Lattice | Continuum ✅ Discover HR software that drives performance with Lattice: https://www.lattice.com/hrheretics High performance and great culture should never be at odds; they're better together. With Lattice People Management Platform, companies efficiently run people programs that create enviable cultures where employees want to do their best work. Serving 1000s of customers of all sizes. Learn why companies from Slack to the LA Dodgers choose Lattice. https://www.lattice.com/hrheretics ✅ Hire Fractional Executives with Continuum using this link: https://bit.ly/40hlRa9 Have you ever had a negative experience hiring executives? Continuum connects executives and senior operators to venture-backed tech companies for fractional and full-time roles. You can post any executive-level role to Continuum's marketplace and search through our database of world-class, vetted leaders. There is no hidden cost, you only pay the person you hire. And you can cancel at any time. Joincontinuum.com – KEEP UP WITH STEVE NOLAN, + KELLI ON LINKEDIN Steve: https://www.linkedin.com/in/cadigan/ Nolan: https://www.linkedin.com/in/nolan-church/ Kelli: https://www.linkedin.com/in/kellidragovich/ – LINKS: Steve's podcast: The Work Week After Hours hosted by Steve Cadigan and Shane Howard https://open.spotify.com/show/54IQnRsvb4pCPA0InnjV5u Steve's book: Workquake https://stevecadigan.com/workquake/ Incident at Apple: https://twitter.com/stopantisemites/status/1720380304073035906?s=46&t=DYK-BZSQG0qJD_0l2IU7fQ Incident at Wix: https://www.jpost.com/business-and-innovation/article-769922 Kelli and Nolan's discussion on Politics at Work: https://www.youtube.com/watch?v=oULeqedDFYM&t=2s – TIMESTAMPS: (00:00) Episode Preview (05:24) Week one at LinkedIn (08:30) LinkedIn's biggest problem was recruiting: Why would anyone want to work here? (18:49) Sponsors: Lattice | Continuum (21:13) Overcoming the resistance against boring HR foundations (23:27) How to navigate leadership's expectations for HR (27:52) Steve's take on HR leaders (28:30) How Steve led his team at LinkedIn (30:21) Stories from working with LinkedIn's CEO Jeff Weiner (37:42) How to get other stakeholders to own comp (42:30) When LinkedIn went public (46:48) Counseling organizations on creating opportunities with a distributed remote nature (54:13) Blitzcaling at LinkedIn - what didn't go well and finding the right leaders for a billion dollar company (01:01:35) Would Steve return to the chief people seat? (01:04:03) Rapid fire: Steve's favorite hire and interview question (01:12:20) Kelli & Nolan's segment: Hate speech at work
This week on TRF we cover: Work from anywhere, Serge takes the family to Florida to visit Peppa Pig Land, LegoLand and Disneyworld. Now he needs a vacation from his vacation. Something is terribly broken if we have Cyber Security professionals driving Ubers In The News WeWork goes bankrupt, the fall from an $50BB valuation to $3BB in debt. Software Engineer. Rug Doctor. Alberta's engineering governing body loses their argument base on public safety. Ontario employers are now required to disclose pay ranges on the job ads. As of December 1, Canadian experience requirements will be barred for more than 30 occupational and licensing bodies as a requirement in licensing. Tip of the Week Hiring for ‘fit'. A cloak for discrimination and puts up more barriers for job seekers. Challenge your Hiring Managers to define ‘fit'. Recruiting Insights Hot tea! 45% of HR pros cant wait to spill the tea on employees with their family and friends. More like 70% Trends to impact recruiting in 2024 - we may be over thinking what AI really is. Tone deaf and ego filled opinion, Nolan Church shows how out of touch a former Google recruiter can be.
This week on TRF we cover: Work from anywhere, Serge takes the family to Florida to visit Peppa Pig Land, LegoLand and Disneyworld. Now he needs a vacation from his vacation. Something is terribly broken if we have Cyber Security professionals driving Ubers In The News WeWork goes bankrupt, the fall from an $50BB valuation to $3BB in debt. Software Engineer. Rug Doctor. Alberta's engineering governing body loses their argument base on public safety. Ontario employers are now required to disclose pay ranges on the job ads. As of December 1, Canadian experience requirements will be barred for more than 30 occupational and licensing bodies as a requirement in licensing. Tip of the Week Hiring for ‘fit'. A cloak for discrimination and puts up more barriers for job seekers. Challenge your Hiring Managers to define ‘fit'. Recruiting Insights Hot tea! 45% of HR pros cant wait to spill the tea on employees with their family and friends. More like 70% Trends to impact recruiting in 2024 - we may be over thinking what AI really is. Tone deaf and ego filled opinion, Nolan Church shows how out of touch a former Google recruiter can be.
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
Molly Graham is a seasoned exec, builder, and widely-read writer in tech. She joins Kelli Dragovich and Nolan Church to discuss her lessons from working on different challenges (HR,Comms, GTM, COO) in hyper-scaling companies, career building, assembling strong leadership teams, and managing the rollercoaster emotions of zero-to-one startups. If you're looking for HR software that drives performance, check out Lattice https://www.lattice.com/hrheretics After the interview, Nolan and Kelli discuss the uproar over whether to use LinkedIn's Open to Work badge, since Nolan was quoted in the press as being very critical of the feature and the signal it sends to hiring managers. – SPONSORS: Lattice | Continuum ✅ Discover HR software that drives performance with Lattice: https://www.lattice.com/hrheretics High performance and great culture should never be at odds; they're better together. With Lattice People Management Platform, companies efficiently run people programs that create enviable cultures where employees want to do their best work. Serving 1000s of customers of all sizes. Learn why companies from Slack to the LA Dodgers choose Lattice. https://www.lattice.com/hrheretics ✅ Hire Fractional Executives with Continuum using this link: https://bit.ly/40hlRa9 Have you ever had a negative experience hiring executives? Continuum connects executives and senior operators to venture-backed tech companies for fractional and full-time roles. You can post any executive-level role to Continuum's marketplace and search through our database of world-class, vetted leaders. There is no hidden cost, you only pay the person you hire. And you can cancel at any time. – KEEP UP WITH MOLLY, NOLAN, + KELLI ON LINKEDIN Molly: https://www.linkedin.com/in/mograham/ Nolan: https://www.linkedin.com/in/nolan-church/ Kelli: https://www.linkedin.com/in/kellidragovich/ – LINKS: Molly's newsletter: https://mollyg.substack.com/ Molly's operator community: https://www.andthen.com/club-for-the-glue-people Give Away Your Legos: https://review.firstround.com/give-away-your-legos-and-other-commandments-for-scaling-startups Make Friends with the Monster Chewing At Your Leg: https://review.firstround.com/make-friends-with-the-monster-chewing-on-your-leg-and-other-tips-for-surviving-startups – TIMESTAMPS: (00:00) Episode Preview (01:06) Introduction to this episode (03:30) Behind Molly's viral articles and her years at Google and Facebook (06:15) Emotions at work (08:39) Normalizing founder/ early team depression (09:50) Lessons scaling at different stages (11:00) Becoming the 9th employee at Quip (14:20) Overnight success (15:35) You have to pick a big problem (19:10) Sponsors: Lattice | Continuum (21:30) Navigating a career with a high risk appetite (23:50) Molly's Chamath story (27:25) Creating opportunities by cementing relationships (33:40) How to get teams to work well together (37:45) Hiring great execs (40:30) Exec tenures (43:00) Moving faster on terminations (49:50) What do founders want now from a CPO? (53:10) Rapid fire: best hire, best interview question (54:30) Kelli and Nolan on the Open to Work controversy – HR Heretics is brought to you by Turpentine www.turpentine.co Producer: Natalie Toren Production: Lauren Ligovich, Michelle Poreh For inquiries about guests or sponsoring the podcast, email Natalie@turpentine.co
This episode is a feed drop from our CPO-focused show, HR Heretics. Patty McCord joins co-hosts Kelly Dragovich and Nolan Church to talk about her decade+ tenure at Netflix, and how she created one of the most iconic and defining cultures in tech. If you're looking for SOC 2, ISO 27001, GDPR or HIPAA compliance, head to Vanta: https://www.vanta.com/1000 --- SPONSORS: Are you building a business? If you're looking for SOC 2, ISO 27001, GDPR or HIPAA compliance, head to Vanta. Achieving compliance can actually unlock major growth for your company and build customer loyalty. Vanta automates up to 90% of Compliance work, getting you audit-ready in weeks instead of months and saving 85% of associated costs. 1 to 1000 listeners get $1000 off at: https://www.vanta.com/1000 Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Robinhood, Quora, and Replit say Metaview has changed the game—see the magic for yourself for free on your first 5 interviews: https://www.metaview.ai/1000 Pesto Tech is a hiring marketplace that makes finding great remote developers fast and easy. They use large language models to evaluate developers along dozens of parameters, including code quality, performance, and security. If you need to start hiring developers fast, all you have to do is answer 5 simple questions on their website: https://pesto.tech --- RECOMMENDED PODCAST: Every week investor and writer of the popular newsletter The Diff, Byrne Hobart, and co-host Erik Torenberg discuss today's major inflection points in technology, business, and markets – and help listeners build a diversified portfolio of trends and ideas for the future. Subscribe to “The Riff” with Byrne Hobart and Erik Torenberg: https://link.chtbl.com/theriff --- X / TWITTER: @pattymccord1 (Patty) @NolanChurch (Nolan) @eriktorenberg (Erik Torenberg) @TurpentineMedia --- TIMESTAMPS: (00:00) Episode Preview (01:10) The true story behind Netflix's culture deck (05:08) Why releasing the culture deck changed Netflix's hiring immediately (07:14) What to do when employees are averse to change (10:57) Delivering effective feedback (14:52) Why execs need to get used to short tenures (17:07) Sponsor: Vanta (19:59) Retention and the truth we need to tell employees about career pathing (21:32) How Reed Hastings hired Patty McCord (26:15) How HR officers can get a seat at the table (29:30) The P&L is the most important HR metric (30:04) Sponsor: Metaview + Pesto (32:02) Balancing business and relationship (34:44) What Patty would tell her younger self (37:59) What do HR people do? (38:08) Fixing equal pay and compensation strategy (44:37) Why an HR officer is a business leader, not a business partner (47:50) What do founders expect from HR people? (50:07) Compartmentalization and terminations (53:59) Patty's take on HR pros taking the therapist zone (56:55) Why having arguments at work should be normalized (01:01:20) Does Patty miss being in the arena?
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
Tomasz Tunguz is a General Partner at Theory Ventures and the writer of one of the best blog/newsletters in tech. Tom joins Kelli Dragovich and Nolan Church to discuss the relationship between boards, founders and People leaders, and how HR strategies interact with boards in key moments of a company's history, including M&A. If you're looking for HR software that drives performance, check out Lattice https://www.lattice.com/hrheretics After the interview, Nolan and Kelli discuss the dynamics of navigating politics at work in your companies. – SPONSORS: Lattice | Continuum ✅ Discover HR software that drives performance with Lattice: https://www.lattice.com/hrheretics High performance and great culture should never be at odds; they're better together. With Lattice People Management Platform, companies efficiently run people programs that create enviable cultures where employees want to do their best work. Serving 1000s of customers of all sizes. Learn why companies from Slack to the LA Dodgers choose Lattice. https://www.lattice.com/hrheretics ✅ Hire Fractional Executives with Continuum: https://bit.ly/40hlRa9 Have you ever had a negative experience hiring executives? Continuum connects executives and senior operators to venture backed tech companies for fractional and full-time roles. You can post any executive-level role to Continuum's marketplace and search through our database of world-class, vetted leaders. There is no hidden cost, you only pay the person you hire. And you can cancel at any time. – KEEP UP WITH TOMASZ, NOLAN, + KELLI ON LINKEDIN Tomasz: https://www.linkedin.com/in/tomasztunguz/ Nolan: https://www.linkedin.com/in/nolan-church/ Kelli: https://www.linkedin.com/in/kellidragovich/ – LINKS: Tomasz Tunguz' Blog: https://tomtunguz.com/ Theory Ventures: https://theory.ventures/ Tom on Span of Control: https://tomtunguz.com/span-of-control/ – TIMESTAMPS: (00:00) Episode preview (02:40) Span of Control: eliminating middle management (04:19) Tom's take on the ratio of managers to doers (06:19) What should ARR per employee be? (07:19) Talent today vs 5 years ago (08:30) Tom's view on exec searches (11:45) Evaluating the decision for a down round (13:15) Sponsors: Lattice | Continuum (15:00) Opportunities for new talent (16:45) Flexibility of Mind (19:15) Hiring: Getting it Right and Changing When It Goes Wrong (20:40) How should departures be communicated to boards? (21:00) Life cycle of an executive (22:49) On interim roles (25:15) How Tom diligences people (26:20) What makes a great head of people (30:30) Google's acquisition of Looker from Tom and Kelli's perspective (31:00) How does a Mergers and Acquisition process work? (37:00) The 3 kinds of Acquisitions (39:15) Where the puck is going for venture-backed tech companies (41:25) Predictions for AI (43:55) HR Folks and founders should get back on the offense in 2024 (45:00) Kelli and Nolan on navigating politics at work – HR Heretics is brought to you by Turpentine www.turpentine.co Producer: Natalie Toren Production: Graham Bessellieu, Michelle Poreh For inquiries about guests or sponsoring the podcast, email Natalie@turpentine.co
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
Colleen McCreary, a seasoned Chief People Officer (Zynga, Credit Karma, EA, Twilio) -turned-venture capitalist at Ribbit Capital, sits down with Kelli Dragovich and Nolan Church. This insider conversation covers tactical advice for navigating Mergers and Acquisitions (she's been through multiple), layoffs, recruiting top talent, and transitioning from an HR leader into the world of the board room. Before the interview, Nolan and Kelli also discuss the recent negative press for Carta's CEO Henry Ward, and offer listeners a behind the scenes understanding of executive departures and settlement packages. If you're looking for HR software that drives performance, check out Lattice https://www.lattice.com/hrheretics – SPONSORS: Lattice | Continuum ✅ Discover HR software that drives performance with Lattice: https://www.lattice.com/hrheretics High performance and great culture should never be at odds; they're better together. With Lattice People Management Platform, companies efficiently run people programs that create enviable cultures where employees want to do their best work. Serving 1000s of customers of all sizes. Learn why companies from Slack to the LA Dodgers choose Lattice. https://www.lattice.com/hrheretics ✅ Hire Fractional Executives with Continuum: HR Heretics listeners get 15% off of their first month using this link (https://bit.ly/40hlRa9) Have you ever had a negative experience hiring executives? Continuum connects executives and senior operators to venture backed tech companies for fractional and full-time roles. You can post any executive-level role to Continuum's marketplace and search through our database of world-class, vetted leaders. There is no hidden cost, you only pay the person you hire. And you can cancel at any time. HR Heretics listeners get 15% off – KEEP UP WITH COLLEEN, NOLAN, + KELLI ON LINKEDIN Colleen:https://www.linkedin.com/in/colleenmccrearychiefpplofficer/ Nolan:https://www.linkedin.com/in/nolan-church/ Kelli: https://www.linkedin.com/in/kellidragovich/ – LINKS: - Ribbit Capital: https://ribbitcap.com/ - Henry Ward's blog post about negative press: https://henrysward.medium.com/what-i-tell-employees-about-negative-press-7c134e7a601c – TIMESTAMPS: (00:00) Episode Preview (01:43) The Carta story: executive terminations and lawsuits (05:15) Rolling Layoffs (13:45) Setting expectations after a layoff event (17:49) Sponsors: Lattice | Continuum (19:23) Employee accountability and RTO debate (21:00) CHRO/CPO's responsibility to be the voice for the company (26:20) Moral challenges and breaking up with a CEO - infamous Zynga story (31:28) Colleen's experience being an advisor for Silicon Valley, the HBO series (34:25) Recruiting lessons from Silicon Valley (36:20) Colleen's tactical lessons from multiple M&As (43:30) Most important ‘gotchas' to watch out for in M&A process (47:08) Transitioning from HR to VC (50:40) Being a long date in the interview process to create opportunities (53:15) Navigating the choice between CPO at a big company, COO, and VC (55:40) Colleen's best hire(s): Mike Vernal and his crew (58:28) Colleen's best interview question – HR Heretics is brought to you by Turpentine www.turpentine.co Producer: Natalie Toren Production: Graham Bessellieu, Michelle Poreh For inquiries about guests or sponsoring the podcast, email Natalie@turpentine.co
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
On the inaugural episode of HR Heretics, author and former Chief Talent Officer of Netflix Patty McCord joins co-hosts Kelli Dragovich and Nolan Church for a candid interview to talk through how to innovate from the HR role, buck best practices, and how to build a high performing company. If you're looking for HR software that drives performance, check out Lattice www.lattice.com/hrheretics – Sponsors: Lattice | Continuum ✅ Discover HR software that drives performance with Lattice: www.lattice.com/hrheretics High performance and great culture should never be at odds; they're better together. With Lattice People Management Platform, companies efficiently run people programs that create enviable cultures where employees want to do their best work. Serving 1000s of customers of all sizes. Learn why companies from Slack to the LA Dodgers choose Lattice. www.lattice.com/hrheretics ✅ Hire Fractional Executives with Continuum: HR Heretics listeners get 15% off of their first month using this link: https://bit.ly/40hlRa9 Have you ever had a negative experience hiring executives? Continuum connects executives and senior operators to venture backed tech companies for fractional and full-time roles. You can post any executive-level role to Continuum's marketplace and search through our database of world-class, vetted leaders. There is no hidden cost, you only pay the person you hire. And you can cancel at any time. – KEEP UP WITH PATTY, KELLI, & NOLAN ON LINKEDIN Patty: https://www.linkedin.com/in/pattymccord/ Nolan: https://www.linkedin.com/in/nolan-church/ Kelli: https://www.linkedin.com/in/kellidragovich/ – LINKS: Netflix Culture Deck- https://www.slideshare.net/reed2001/culture-1798664 Powerful by Patty McCord- https://pattymccord.com/book/ – TIMESTAMPS: (00:00) Episode Preview (02:19) How we got Patty on this podcast (05:22)The true story behind Netflix's culture deck (09:15) High Performance cultures actually take 4-5 years to pull off (09:40) Why releasing the culture deck changed Netflix's hiring immediately (11:33) What to do when employees are averse to change (15:10) Delivering effective feedback (18:15) Sponsors: Lattice | Continuum (19:50) Why execs need to get used to short tenures (22:10) If you're successful your company will change (24:30) Retention and the truth we need to tell employees about career pathing (26:19) How Reed Hastings hired Patty McCord (29:45) How HR officers can get a seat at the table (33:25) The P&L is the most important HR metric (35:10) Are HR leaders getting soft? (37:40) What Patty would tell her younger self (39:00) Why an HR officer is a business leader, not a business partner (40:00) What do HR people do? (41:30) Fixing equal pay and compensation strategy (43:28) Why HR keeps doing stupid stuff and needs to abandon best practices (48:10) What HR can learn from product managers (52:44) Compartmentalization and terminations (55:20) If Patty rewrote her book, she would change the chapter about relationships at work (56:40) Why HR people invite inappropriate therapist-style relationships (59:50) Why having arguments at work should be normalized (01:04:25) Does Patty miss being in the arena? (01:06:58)The portions of the workforce most impacted right now – HR Heretics is brought to you by Turpentine www.turpentine.co Exec Producer: Amelia Salyers Producer: Natalie Toren Production: Will Henderson-Nold, Seth Hahn, Michelle Poreh For inquiries about guests or sponsoring the podcast, email Natalie@turpentine.co Extra thanks to Patty McCord for hosting our team at her home.
Hello and welcome back to Equity, a podcast about the business of startups, where we unpack the numbers and nuance behind the headlines.This is our Wednesday show, where we niche down to a single person, think about their work, and unpack the rest. This week, Natasha interviewed Nolan Church, the CEO and co-founder of Continuum, about his perspective on the tech layoff wave. While we do indeed get into how his vision of fractional work fits into this conversation, we start with the fact that Church helped conduct Carta's layoffs in 2020 (a low of his entire career, he says) and what that experience taught him about the importance of being direct. Here are a few of the topics we get into:Twitter's recent layoffs, Jack's silence and who should take ownership for whatThe generic CEO statement on macroeconomic challengesStripe's recent layoffsWhat is the best way to conduct a layoff, and how should you communicate with staff? How does that change based on stage?Is the rumor that all startups should just cut 20% of staff to extend runway accurate at all?If Church could go back in time, would he change anything about the way that Carta conducted its layoffs?What executive role is most likely to be disrupted and why Q1 may bring more doom and gloom into the tech sphereAnd finally, Church's attempt to summarize all of 2022 in a headline (I don't disagree with his final answer, by the way).From Natasha: I'll fully take ownership for the fact that my column from just two weeks ago (!) has poorly aged. If you or someone you know is whipping up a cool program - like this - to support those laid off, hit me up on Twitter and I may just create a good news show.Equity drops every Monday at 7 a.m. PT and Wednesday and Friday at 6 a.m. PT, so subscribe to us on Apple Podcasts, Overcast, Spotify and all the casts. TechCrunch also has a great show on crypto, a show that interviews founders, a show that details how our stories come together and more!
Nolan Church is the Founder and CEO of Continuum, a marketplace that connects world-class executives with venture-backed companies for fractional and full-time opportunities.After leadership roles at companies including Doordash and Carta, Nolan founded Continuum to bring fractional opportunities to executives, and to help high-growth tech startups find the expertise and talent they need to solve specific challenges for their business. During our conversation, we spoke about:Nolan's career, and what he learned from leading people functions and Doordash and CartaThe insights that led to starting a managed marketplace The 3 fundamental elements of Continuums business Why executives struggle with finding fractional and part-time workHow Continuum is thinking about expanding into new markets and opportunitiesThe future of work, and what fractional employment means for professionalsLinksNolan's TwitterContinuum's WebsitePallet Scott Belsky: The Rise of Polygamous Careers
Nolan is one of the best HR leaders in the world for high growth startups. He's currently the Founder/CEO at Continuum, which is a talent marketplace that helps startups hire the best people for key functional needs, and helps executives work with multiple companies at once.Before that he was the Chief People Officer at Carta helping it grow to a $10b valuation, Head of Talent at DoorDash from early days of 50 employees to 800+ employees, and a recruiter at Google helping scale a new org from zero to 80 engineers.Thanks to Ashley Davis and Jessica Stolbach for contributing some great questions.In this episode we discuss:Early career and landing at Google How did you go from being a collegiate baseball player to working at Google?What did you learn at Google based on how they approached recruiting?How did Google approach Hiring Committee and what did you learn from it?What did the recruiting funnel look like at Google vs startups later in your career?What did speed of hiring look like at Google vs Facebook, startups, etc?Leading recruiting for DoorDash during hyper growth from 50 to 800+ How did you end up at DoorDash and what was the scale like? h/t Kym Lee!You've said Tony is the best recruiter in the world. What makes him so great?What were you optimizing for when you moved to DoorDash and why did you pick them?What were the challenges recruiting and how did you approach it?How did you maintain and raise the hiring bar while scaling quickly?How did you get hiring managers to own sourcing and recruiting outcomes?What KPIs and funnel metrics were you focused on each month/quarter?How did you hire people better than you? How did you help people grow?Leading the HR function at Carta as CPO What led you to Carta? What was the state of the company when you got there?What was the nature of the network effect at Carta that fueled the business?What are your observations on some of the problems with equity today?What are some trends you've seen in the talent and equity market?Founding story and vision for Continuum What is Continuum and what problems are you solving?What are you hearing from companies and execs on fractional opportunities?What is your vision for Continuum?What has been the most humbling part of being a first-time founder?Recruiting and HR at startups What is your HR advice for early-stage founders?How should founders think about HR strategically?When should a startup hire their first recruiter?What do you look for when hiring recruiters?How do you think about the value of an advisor?What makes someone a great recruiter?Closeout questions What is the most difficult feedback you've received?What are you optimizing for at this point in your career and how has that evolved?What are some of your superpowers that you find yourself leaning on often?LinksFollow Nolan on TwitterRead Nolan's thread on he helped DoorDash grow from 50 to 800+ employeesCheck out Continuum— to hire an exec or join as an execHit subscribe to keep up with new episodes!Follow Ashish and Zane on Twitter for summariesClick here to give feedback — it only takes a minute
Nolan is one of the best HR leaders in the world for high growth startups. He's currently the Founder/CEO at Continuum, which is a talent marketplace that helps startups hire the best people for key functional needs, and helps executives work with multiple companies at once.Before that he was the Chief People Officer at Carta helping it grow to a $10b valuation, Head of Talent at DoorDash from early days of 50 employees to 800+ employees, and a recruiter at Google helping scale a new org from zero to 80 engineers.Thanks to Ashley Davis and Jessica Stolbach for contributing some great questions.In this episode we discuss:Early career and landing at Google How did you go from being a collegiate baseball player to working at Google?What did you learn at Google based on how they approached recruiting?How did Google approach Hiring Committee and what did you learn from it?What did the recruiting funnel look like at Google vs startups later in your career?What did speed of hiring look like at Google vs Facebook, startups, etc?Leading recruiting for DoorDash during hyper growth from 50 to 800+ How did you end up at DoorDash and what was the scale like? h/t Kym Lee!You've said Tony is the best recruiter in the world. What makes him so great?What were you optimizing for when you moved to DoorDash and why did you pick them?What were the challenges recruiting and how did you approach it?How did you maintain and raise the hiring bar while scaling quickly?How did you get hiring managers to own sourcing and recruiting outcomes?What KPIs and funnel metrics were you focused on each month/quarter?How did you hire people better than you? How did you help people grow?Leading the HR function at Carta as CPO What led you to Carta? What was the state of the company when you got there?What was the nature of the network effect at Carta that fueled the business?What are your observations on some of the problems with equity today?What are some trends you've seen in the talent and equity market?Founding story and vision for Continuum What is Continuum and what problems are you solving?What are you hearing from companies and execs on fractional opportunities?What is your vision for Continuum?What has been the most humbling part of being a first-time founder?Recruiting and HR at startups What is your HR advice for early-stage founders?How should founders think about HR strategically?When should a startup hire their first recruiter?What do you look for when hiring recruiters?How do you think about the value of an advisor?What makes someone a great recruiter?Closeout questions What is the most difficult feedback you've received?What are you optimizing for at this point in your career and how has that evolved?What are some of your superpowers that you find yourself leaning on often?LinksFollow Nolan on TwitterRead Nolan's thread on he helped DoorDash grow from 50 to 800+ employeesCheck out Continuum— to hire an exec or join as an execHit subscribe to keep up with new episodes!Follow Ashish and Zane on Twitter for summariesClick here to give feedback — it only takes a minute
Phil Orlando, Chief Equity Market Strategist and Head of Client Portfolio Management at Federated Hermes, discusses markets and gives his economic outlook in 2022. Priya Misra, Managing Director and Global Head of Rates Strategy, talks about Fed pricing, inflation, and the economy. Nolan Church, CEO at Continuum, talks about executive employment and the state of labor in the US. Ann Fandozzi, CEO of Ritchie Bros, talks about her business, the supply chain, and manufacturing in 2022. Hosted by Paul Sweeney and Matt Miller. See omnystudio.com/listener for privacy information.
Nolan Church, co-founder and CEO of Continuum, joins to discuss the future of the talent marketplace, explains the rise of the gig workforce, and shares why some of most valuable employee roles in the US right now are in People Operations.
This week we have storytelling about Continuum with Nolan Church. During this episode, Nolan and I talk about how practitioners make the business case or the use case for purchasing Continuum.Nolan is an expert in all things talent and people operations. His passion for building a labor marketplace that connects world-class executives to venture-backed companies for full-time and fractional opportunities really comes through during the podcast.
The labor market is changing, especially in the field of venture-backed startups. There are more well-funded companies than there ever were before. While the capital exists, it's harder for companies to seek qualified individuals to fill the roles especially and these companies begin to scale up and many are hesitant about compensating fairly. Enter Nolan Church, former CEO, and current cofounder and CEO of Continuum, a company that connects executives with roles in venture-backed startups looking to scale their headcount. Nolan shares how his company helps these startups with things like people strategy, recruiting, strategy, and compensation philosophy. In this episode, Nolan shares his insights on emerging trends in the labor market post covid-19, how employees are reacting and adjusting to the new realities, and how this impacts companies' abilities to scale and grow. Nolan has over 10 years of experience in HR and talent recruitment. He explains why companies with the highest talent retainment and success rate are those who understand that the pos covid-19 working world is the new working order. Conversely, there is concern and pushback from founders who prioritize an in-person work environment and are scared of the drawbacks to work culture if there is no longer a requirement to work in person. Listening in, you'll hear Nolan identify and break down some of the advantages and disadvantages companies are making with transitioning into a remote-first work environment and how to address them. You'll learn why facilitating to a remote work first strategy is the most effective way to get access to senior and high-value talent, and why this is beneficial to companies looking to scale and scale fast. Key Points From This Episode: Interview with former CEO of Door Dash, Nola Church, and current co-founder and CEO of Continuum. Nola explains how Continuum connects executives with roles in venture-backed start-ups What trends are entering the market in the last 12-18 months in light of remote working Why remote-first is the best recruitment strategy for companies, especially those looking to scale The smartest companies are those who are open to remote working and have a higher talent recruitment rate What obstacles do HR leaders face especially when wanting to transition to remote working Innovative solutions companies can employ to address the compensation problem Why cuts in compensation are the reason many high talent employees are partaking in the “Great Resignation” Recruiting for individuals who will thrive in a remote work setting Are young people the best fit for remote and digital work environments? How can companies prepare to teach new, young employees the skills and talents needed to succeed in the field? Nolan shares why he believes companies should commit to either remote first, hybrid or in-person work to be successful in retaining and recruiting Five ways companies can effectively onboard in a remote-first working environment What does the future of work look like and what should HR teams be looking for and preparing for? How can companies develop talent from within? Nolan Church On LinkedIn Nolan Church on Twitter Continuum First Round Review Leveling Up For more links, visit getmarlow.com/podcast