Podcasts about citizen development

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Best podcasts about citizen development

Latest podcast episodes about citizen development

La Voix du CDO
Simon Amaniera & Éric Monnoyer : No-code, Citizen Dev & IA, quand la tech libère les métiers !

La Voix du CDO

Play Episode Listen Later Apr 13, 2025 75:28


Comment transformer un secteur traditionnel avec des outils modernes, une équipe soudée… et beaucoup de bon sens ? Cet épisode est une masterclass d'innovation concrète, de culture digitale et de leadership technologique.

Alter Everything
181: The AI-Powered Citizen Revolution

Alter Everything

Play Episode Listen Later Mar 26, 2025 31:47


In this episode of Alter Everything, we talk with Ian Barkin and Tom Davenport, authors of 'All Hands On Tech: The AI-Powered Citizen Revolution.' They discuss their motivations for writing the book, the emerging role of citizen developers, and the democratization of data science and AI. Themes include the evolution of low-code/no-code tools, the importance of governance in deploying AI, and future implications of generative AI in citizen development. Listeners are encouraged to register for the Alteryx Inspire 2025 conference and can access free chapters of the book via the show's website.Panelists:Tom Davenport, Distinguished Professor @ Babson College - LinkedInIan Barkin, Founding Partner @ 2BVentures - LinkedInMegan Bowers, Sr. Content Manager @ Alteryx - @MeganBowers, LinkedInShow notes: Two FREE chapters of All Hands on Tech: The AI-Powered Citizen RevolutionAll Hands on Tech: The AI-Powered Citizen Revolution Full BookInspire breakout session catalog Interested in sharing your feedback with the Alter Everything team? Take our feedback survey here!This episode was produced by Megan Bowers, Mike Cusic, and Matt Rotundo. Special thanks to Andy Uttley for the theme music and Mike Cusic for the for our album artwork.

Augmented - the industry 4.0 podcast
Operational Excellence at Enterprise Scale with Stanley Black & Decker's Audrey Van de Castle

Augmented - the industry 4.0 podcast

Play Episode Listen Later Mar 19, 2025 42:22


This week's guest is Audrey Van de Castle (https://www.linkedin.com/in/audrey-van-de-castle/), Senior Director of Operational Excellence Technology at Stanley Black & Decker. Audrey breaks down the challenges of scaling digital initiatives across 100+ manufacturing sites, how to balance governance with citizen development, and the need to move past the buzzwords and invest in technology that can make a difference on the shop floor today. She also shares insights into her unconventional career path from running a makerspace to becoming a digital transformation leader, best practices for working with IT, and her passion for building fighting robots (https://youtu.be/4fbwtajq5XA). Augmented Ops is a podcast for industrial leaders, citizen developers, shop floor operators, and anyone else that cares about what the future of frontline operations will look like across industries. This show is presented by Tulip (https://tulip.co/), the Frontline Operations Platform. You can find more from us at Tulip.co/podcast (https://tulip.co/podcast) or by following the show on LinkedIn (https://www.linkedin.com/company/augmentedpod/). Special Guest: Audrey Van de Castle.

BSS bez tajemnic
#981 Czy automatyzacja wymaga kontroli?

BSS bez tajemnic

Play Episode Listen Later Mar 19, 2025 33:35


Automatyzacja procesów biznesowych to już nie tylko trend – to rzeczywistość, która dynamicznie kształtuje funkcjonowanie organizacji. W 981 odcinku podcastu BSS bez tajemnic moim gościem jest Sławomir Kubit, Head of Digital Transformation w ARC Consulting Group. Rozmawiamy o tym, jak automatyzacja rozwija się na rynku, jakie są jej kluczowe obszary i jak organizacje podchodzą do jej wdrażania.Nasza rozmowa obejmuje trzy główne kierunki, w których zmierza automatyzacja:✅ Klasyczne RPA – standard w wielu organizacjach✅ Citizen Development – zaangażowanie pracowników w budowanie automatyzacji✅ Wykorzystanie AI – w tym technologie typu speech-to-text czy analizy videoPoruszamy również niezwykle istotny aspekt kontroli nad automatyzacją. Jak firmy monitorują działanie swoich robotów? Czy posiadają odpowiednie plany ciągłości działania (BCP), aby zabezpieczyć się przed ryzykiem awarii czy nawet ataków hakerskich? Jak wygląda przyszłość w tym obszarze i dlaczego zarządzanie automatyzacją jest równie ważne, jak jej wdrażanie?Zapraszam do słuchania!  Kluczowe punkty rozmowy:·         Automatyzacja procesów biznesowych staje się standardem rynkowym, a jej skala rośnie dzięki wdrażaniu koncepcji Citizen Development.·         Kontrola i monitoring automatyzacji są kluczowe dla zachowania ciągłości działania firmy i minimalizowania ryzyka związanego z awariami lub atakami hakerskimi.·         Firmy powinny łączyć kompetencje wewnętrzne z zewnętrznym wsparciem technologicznym, aby skutecznie zarządzać automatyzacją i zapewniać jej stabilność oraz efektywność.  Linki:Sławomir Kubit na Linkedin – https://www.linkedin.com/in/s%C5%82awomir-kubit-8221276/ARC Consulting Group – https://arc-consulting.pl/Archie – https://archee.pl/Porozmawiaj o tym odcinku ze sztuczną inteligencją – https://bbs-bez-tajemnic.onpodcastai.com/episodes/e55way3NtbZ/chat  ****************************  Nazywam się Wiktor Doktór i na co dzień prowadzę Klub Pro Progressio https://klub.proprogressio.pl/pl – to społeczność wielu firm prywatnych i organizacji sektora publicznego, którym zależy na rozwoju relacji biznesowych w modelu B2B. W podcaście BSS bez tajemnic poza odcinkami solowymi, zamieszczam rozmowy z ekspertami i specjalistami z różnych dziedzin przedsiębiorczości.Zapraszam do odwiedzin moich kanałów na:YouTube - https://www.youtube.com/@wiktordoktorFacebook - https://www.facebook.com/wiktor.doktorLinkedIn - https://www.linkedin.com/in/wiktordoktor/Moja strona internetowa - https://wiktordoktor.pl/Możesz też do mnie napisać. Mój adres email to - kontakt(@)wiktordoktor.pl  ****************************  Patronami Podcastu “BSS bez tajemnic” są:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński - https://www.linkedin.com/in/damian-rucinski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Wspaniali ludzie, dzięki którym pojawiają się kolejne odcinki tego podcastu.Ty też możesz wesprzeć rozwój podcastu na:Patronite - https://patronite.pl/wiktordoktorPatreon - https://www.patreon.com/wiktordoktorBuy me a coffee - https://www.buymeacoffee.com/wiktordoktorZrzutka.pl - https://zrzutka.pl/j8kvarBecome a supporter of this podcast: https://www.spreaker.com/podcast/bss-bez-tajemnic--4069078/support.

The TMossBoss Show
S:188 EP:1 || No Excuses For Star Citizen Development...

The TMossBoss Show

Play Episode Listen Later Jan 2, 2025 24:16


In the episode bringing in the new year, I talk on the development of Star Citizen and how other companies managed to come out with multiple games during the development of Star Citizen.

Agile Digital Transformation
Anthony Maggio - Driving AI Value with In-House Citizen Development

Agile Digital Transformation

Play Episode Listen Later Dec 12, 2024 24:30


Anthony Maggio is the VP of Product Management at the leading low-code app building platform Airtable.In this episode, we discuss how businesses can tap into the value of AI through in-house citizen development. We first define citizen development and its significance, then discuss the main challenges here as well as the importance of doing AI in-house. Finally, Anthony tells us more about Airtable's key products & features which enable this.Links & mentions:airtable.comairtable.com/newsroom/product-and-technology/build-better-products-airtable-new-productcentral

State of Process Automation
194 - Von 80 Ideen zu 200 Automatisierungen: So skaliert man Prozessautomatisierung in einem Konzern | Norbert Prügl

State of Process Automation

Play Episode Listen Later Nov 30, 2024 35:57


In dieser Episode spreche ich mit Norbert Prügl, Department Manager Automation Hub, OMV. Wir sprechen über folgende Themen: Welche Schritte sind wichtig, um RPA in einem Unternehmen zu etablieren? Wie identifiziert man geeignete Automatisierungsprozesse im Unternehmen? Welche Herausforderungen gibt es bei der Einführung von RPA? Wie hilft ein agiler Ansatz bei der Implementierung von Automatisierung? Wie schult man Mitarbeiter für Citizen Development? Warum ist es wichtig, Automatisierungsprojekte regelmäßig im Unternehmen zu bewerben? Wie skaliert man Automatisierung innerhalb eines Konzerns? Erhalte jede Woche aktuelle Strategien in dein E-Mail Postfach: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.stateofprocessautomation.com/ Podcast-Moderator: Christoph Pacher LinkedIn Interviewgast: Norbert Prügl, Department Manager Automation Hub, OMV LinkedIn

State of Process Automation
181 - Citizen Development Playbook: Alles, was du wissen musst, um Citizen Development erfolgreich einzuführen und umzusetzen | Corina Zilch-Schuler

State of Process Automation

Play Episode Listen Later Sep 7, 2024 45:30


In dieser Episode spreche ich mit Corina Zilch-Schuler, Associate Director und Global Digital Commercial Operations Lead bei Teva Pharmaceuticals. Wir sprechen über folgende Themen: Was ist Citizen Development? Wie führe ich Citizen Development in meinem Unternehmen ein? Welche Vorteile hat Citizen Development für Unternehmen? Was sind Low-Code- und No-Code-Tools? Wie kann Citizen Development die digitale Transformation fördern? Welche Risiken gibt es bei Citizen Development? Wie erstellt man ein Governance-Modell für Citizen Development? Welche Schulungen sind notwendig für Citizen Development? Für welche Projekte eignet sich Citizen Development am besten? Wie skaliere ich Citizen Development in meinem Unternehmen? Welche Fehler sollte man bei Citizen Development vermeiden? Welche Tools eignen sich am besten für Citizen Development? Wie unterstützt Citizen Development agile Softwareentwicklung? Was sind die Auswirkungen von Citizen Development auf IT-Teams? Wie messe ich den Erfolg von Citizen Development? Welche zukünftigen Trends gibt es im Bereich Citizen Development? Erhalte jede Woche aktuelle Strategien in dein E-Mail Postfach: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.stateofprocessautomation.com/ Podcast-Moderator: Christoph Pacher LinkedIn Interviewgast: Corina Zilch-Schuler, Associate Director, Global Digital Commercial Operations Lead bei Teva Pharmaceuticals LinkedIn

Irish Tech News Audio Articles
The Future of Connected Health and Ireland's Path to Global Leadership

Irish Tech News Audio Articles

Play Episode Listen Later Jun 25, 2024 7:05


By Noel Carroll, Citizen Development Lab and Lero, J.E. Cairnes School of Business & Economics, University of Galway, who look at the importance of Connected Health for Ireland. Minister for Health Stephen Donnelly recently published the 'Digital for Care: A Digital Health Framework for Ireland 2024-2030' which sets out an exciting roadmap to digitally transform health services in Ireland. Given the critical role of current and future technologies, digitalisation, and data in shaping Irish healthcare, this framework sets out to achieve a number of key objectives including: A vision for a modern, patient-centred, and sustainable health service that uses the latest digital technologies to deliver improved healthcare services and capacity. Providing guidance for decision-making and investment in digital health to keep Ireland at the forefront of connected health. Providing a roadmap for speeding up the transition to a fully integrated national digital health ecosystem. The importance of Connected Health This framework not only outlines a comprehensive plan for advancing Irish healthcare but also opens up new connected health opportunities for research and development in software solutions. By setting a vision for a modern, patient-centered, and sustainable health service, it encourages the adoption of cutting-edge digital technologies that improve healthcare services and expand capacity. This will also create a fertile ground for developing innovative software solutions tailored to enhance patient care, streamline operations, and optimise resource allocation. The framework also offers some guidance for decision-making and investment in digital health, ensuring that Ireland remains at the forefront of the digital health and may go further by nurturing internal start-up ecosystems within the healthcare system. The inclusion of Robotic Process Automation is very welcome since it can also introduce a new culture around Citizen Development. This may encourage our healthcare services to turn to frontline workers to upskill and address problems they face using digital solutions. Citizen development is a new method of delivering low-code/no-code solutions. It hides the sophistication and complexity of coding but empowers subject matter experts to design, develop and deploy applications into production as though they were full-on, experienced coders. The trend toward the adoption of citizen development is being driven by growing investments in low-code/no-code platforms. Low-code/no-code innovations can revolutionise how healthcare data is collected, analysed, and utilised, leading to more personalised and efficient service delivery. Additionally, the roadmap for accelerating the transition to a fully integrated national digital health ecosystem offers a structured pathway for implementing these new technologies. This integration should facilitate seamless data sharing and connectivity across various healthcare systems and stakeholders, enabling the development of interconnected software solutions, all of which makes for an excellent opportunity to implement citizen development. Researchers and developers can leverage this interconnectedness to create platforms that enhance patient monitoring, telemedicine, predictive analytics, and ultimately contributing to a more efficient and responsive healthcare system. The rapid advancement of artificial intelligence (AI) in citizen development has the potential to revolutionise our healthcare system, bringing about many opportunities to improve patient outcomes, streamline healthcare service operations, reduce costs, and instil a culture around innovative healthcare solutions. However, these advancements are not without their challenges and threats, necessitating a commitment to responsible citizen development and deployment. Ireland, with its growing tech industry and strong regulatory reputation, stands poised to become a global leader in connected health. It can also allow us to shift from t...

IT@DB - IT Experts Podcast
Low-Code, No-Code und Citizen Development (Update): Felix Jordan & Sebastian Wittkowski

IT@DB - IT Experts Podcast

Play Episode Listen Later Jun 3, 2024 41:04


In der heutigen Folge lernst du Felix Jordan und Sebastian Wittkowski vom Team Low-Code Development and Consulting bei der DB Systel kennen. Wir geben euch ein Update rund um das Thema Low-Code & No-Code. Ihr erfahrt, was sich im Kontext des Citizen Development getan hat, wie sich das Team aufgestellt hat, und wie man nicht nur Excel-Tabellen verbessern, sondern auch komplexe Projektanfragen lösen kann. Außerdem stellt sich Felix Jordan als neuer Product Owner vor. Mehr dazu im Interview. Jobs: Wenn auch du die Deutsche Bahn digitalisieren willst, dann schaue jetzt vorbei auf db.jobs. Wenn du noch Fragen an Sebastian und Felix hast, findest du sie auf LinkedIn. Get in touch. Gäste: https://www.linkedin.com/in/f-jordan/ https://www.linkedin.com/in/sebastian-wittkowski-34215627b/ LinkedIn: https://www.linkedin.com/in/jan-g%C3%B6tze-178516a6/ Erfahre mehr über die IT-Welt bei der Deutschen Bahn: https://db.jobs/de-de/dein-einstieg/akademische-professionals/it

Dear Analyst
Dear Analyst #128: What is citizen development and how to build solutions with spreadsheets?

Dear Analyst

Play Episode Listen Later May 28, 2024


This is a replay of an episode from the Citizen Development Live podcast with Neil Miller. Citizen development is a relatively new term I learned about a year ago or so. To me, it’s using no-code tools at scale within a large enterprise. It’s a term that covers the population of people who are not […] The post Dear Analyst #128: What is citizen development and how to build solutions with spreadsheets? appeared first on .

Mining Your Own Business Podcast
No Code—No Problem: Breaking Silos and Empowering Teams with Bill Shube

Mining Your Own Business Podcast

Play Episode Listen Later Feb 21, 2024 32:00


Kicking off Season 3 of Mining Your Own Business, Evan Wimpey sits down to chat with Bill Shube. A supply chain analytics expert with over 11 years at the LEGO Group, Bill is also the founder of Supply Chain Watchtower. Through his company Bill's goal is helping small businesses effectively manage their inventory.Grab a chair and tune in as he shares his story. Bill talks about how his team has successfully leveraged citizen development to gain actionable insights from data, saving thousands of hours and much more. Plus he shares how citizen development can impact on data tasks, governance, and scalability within an organization. In this episode you will learn: ⛛ How citizen development can be used to empower business teams to play a more active role in data analytics ⛛ The need for governance initiatives to manage potential risk and ensure citizen developers stick to best practices⛛ How no-code and low-code tools can complement existing systems, boosting collaboration rather than creating silos ⛛ Why a mindset change is crucial for all teams to be empowered to make the most of data  Quote

Projekt Tambaya Podcast
Zwischen Excel und Innovation: Digitalisierung im Projekt (182)

Projekt Tambaya Podcast

Play Episode Listen Later Jan 24, 2024 33:11


In dieser Folge diskutieren Ingo Kocke und Tobias Heisig mit Thomas Wuttke über Digitalsierungsaspekte im Dreieck Excel, integrative Lösung sowie Citizen Development vor dem Hintergrund der Überwindung von Systemfragmentierung. ShowNotes:

Agile Ideas
#128 | Transforming Visions: A Journey with Lenka Pincot into Agile Leadership, Digital Transformation, and the Future of Project Management

Agile Ideas

Play Episode Listen Later Jan 22, 2024 48:49


In this insightful podcast episode, join us as we sit down with Lenka Pincot, Chief of Staff at the Project Management Institute (PMI), to explore the dynamic world of organizational agility, digital transformation, and the evolving role of Project Management Offices (PMOs).Prior to joining PMI, Lenka held leadership roles focusing on organizational transformation, Agile leadership, and relationship management. Most recently, Lenka served as the Head of Agile Transformation at the leading European bank, where she defined the organization's transformation vision and strategy, built a high-performing transformation team, and executed the roadmap while onboarding business and IT talent. Lenka promoted customer centricity, implemented Citizen Development practices, and contributed to their digital leadership in the market.In this episode, we discuss...The significance of PMO in light of PMI's recent acquisition of PMO Global Alliance.Lenka's Head of Agile Transformation role at a leading European bank, from its inception to success, highlighting key factors and components of achieving organisational agility.Common challenges organisations face in adopting agile approaches and strategies to overcome them.Delve into Lenka's global experience, focusing on leading transformation initiatives in diverse cultural contexts and the impact of culture on these efforts.The integration of predictive and agile methodologies within an EPMO, exploring benefits, challenges, and potential pitfalls.Strategies for initiating and sustaining culture shifts, along with fostering psychological safety within teams during transformation.The alignment of transformation efforts with overall business strategy and the role of customer centricity in successful digital transformation.Stakeholder and customer relationship management in the context of transformation initiatives, with real-life examples of their pivotal role.Leadership principles for influencing positive change and facilitating transformation. Strategies for building and sustaining high-performing teams.To connect with Lenka reach out to her here:  https://www.linkedin.com/in/lenka-pincot/Thank you for listening, PLEASE share or rate this episode if you enjoyed it. It helps us a lot so we know what content you enjoy most and can create more of it! #AgileIdeasThis podcast is sponsored by Agile Management Office (www.agilemanagementoffice.com) providing high-impact delivery execution in an agile era for scaling businesses.Thank you for listening to this podcast. We welcome any feedback. www.agilemanagementoffice.com/contact Make sure you subscribe to our newsletter to receive access to special events, checklists, and blogs that are not available everywhere. www.agilemanagementoffice.com/subscribe You can also find us on most social media channels by searching 'Agile Ideas'.Follow me, your host on LinkedIn - go to Fatimah Abbouchi - www.linkedin.com/in/fatimahabbouchi/  

Quixy Audio Blog
What is Citizen Development: A Comprehensive Podcast

Quixy Audio Blog

Play Episode Listen Later Jul 25, 2023 23:10


Understand what is citizen development with our comprehensive guide. Learn what it is, its benefits, risks, and how to implement it successfully.

Quixy Audio Blog
Citizen Development: The Path to Success Starts Small

Quixy Audio Blog

Play Episode Listen Later Jul 25, 2023 4:12


Let's dive in and uncover the reasons why starting small is the key to unlocking the full potential of Citizen Development.

Quixy Audio Blog
The Convergence of Chat GPT, No-Code and Citizen Development

Quixy Audio Blog

Play Episode Listen Later Jul 25, 2023 12:05


Discover the powerful alliance of Chat GPT No-Code and Citizen Development, revolutionizing tech and empowering users to create without code.

Get Reworked
Northern Trust's Shaelyn Otikor-Miller on Helping Employees Help Themselves Through Citizen Development

Get Reworked

Play Episode Listen Later Jul 5, 2023 30:54


Low-code tools promise to put the power of easy process fixes into the hands of employees. But beyond individual productivity improvements, citizen development offers employees a chance to improve collaboration skills, increase their technical know-how and gain visibility for work outside of their typical workplace roles.  In this episode of Get Reworked, we talk to Shaelyn Otikor-Miller, SVP and head of global digital workplace strategy at Northern Trust Asset Servicing to discuss its thriving citizen developer program and her long-term vision for the program. "I think that's the one thing in the citizen development community, I probably struggle with is the mindset shift. Right? In the past, we had the formal training, we had the communications and newsletters, everything got pushed out to someone, you're required to take training, or you get locked out of your system or something," said Shaelyn. "With these tools. It is all about the individual. And that's what I love, right? So it doesn't matter. It helps diversity, it helps equality. It helps just reskilling, upskilling staff want to shine and get more exposure and visibility, the only thing driving it is their own willingness to learn and dig in and be self starters." Highlights of the conversation include: How the citizen developer program first came into being. Why citizen development requires a change in mindset. How she's built the program using a hub and spoke model. How citizen development feeds upskilling and reskilling efforts. Where employees find value in citizen development, beyond low-code process fixes. Plus, co-hosts Siobhan Fagan and Kate Cox talk with Shaelyn about generative AI, why citizen development is nothing new and how generational differences help feed the demand for low-code platforms. Listen in for more. Have a suggestion, comment or topic for a future episode? Drop us a line at editors@reworked.co.

State of Process Automation
105 - Das Potential von Citizen Development: Wie Fachabteilungen die Digitalisierung selbst treiben können | Thomas Schwarz

State of Process Automation

Play Episode Listen Later Apr 22, 2023 39:19


In dieser Episode spreche ich mit Thomas Schwarz, Vorstand, smapOne AG Wir sprechen über folgende Themen: Was ist Citizen Development und wie kann es Unternehmen bei der Digitalisierung unterstützen? Welche Vorteile bringt Citizen Development für die Zusammenarbeit zwischen IT-Abteilungen und Fachabteilungen? Welche Tools und Plattformen eignen sich am besten für Citizen Development in Unternehmen? Wie kann Citizen Development in der Praxis aussehen? Podcast-Moderator: Christoph Pacher LinkedIn: https://www.linkedin.com/in/pacherchristoph/ Interviewgast: Thomas Schwarz, Vorstand, smapOne AG LinkedIn: https://www.linkedin.com/in/thomas-schwarz-4753831a8/ Erhalte jede Woche aktuelle Strategien in dein E-Mail Postfach: https://www.stateofprocessautomation.com/

The Process & Automation Podcast
#65 Embracing citizen development, Unlock innovation, encourage employee engagement and drive your digital transformation agenda

The Process & Automation Podcast

Play Episode Listen Later Dec 30, 2022 43:51


The #1 source of knowledge for everything automation: https://www.theautomationguys.net For more details on the topic download the full whitepaper here:  Get in touch with our podcast guests: Gerald Pullen – Go Beyond Partner - Connect Lee Edwards – Smart Automatio - Connect Chris Pearce – Enate - Connect Do you have any questions? Would you like to give us feedback? Are you an expert in the field of automation and would like to be on the podcast? Let us know: https://bit.ly/3lyq9Yj

Conversations About Collaboration
Episode 75: Citizen Development at Scale with Amtrak's Michael McCullough

Conversations About Collaboration

Play Episode Listen Later Dec 13, 2022 27:30


Michael McCullough joins me today. He's the Citizen Development Business Architect at Amtrak. We talk about low-code, training, Microsoft, and the challenges of running one of the world's largest citizen development departments.New book is out. Support the showMore about Conversations About Collaboration: Tweet at Phil Simon. Support the show via Patreon. Contact Phil Simon.

Conversations About Collaboration
Episode 74: Audio Excerpt From Low-Code/No-Code

Conversations About Collaboration

Play Episode Listen Later Nov 17, 2022 25:05


Here's an excerpt from my new book Low-Code/No-Code: Citizen Developers and the Surprising Future of Business Applications. Support the showMore about Conversations About Collaboration: Tweet at Phil Simon. Support the show via Patreon. Contact Phil Simon.

SOL CITIZENS
Episode 131: "Sweet & Sour": Star Citizen Development

SOL CITIZENS

Play Episode Listen Later Nov 14, 2022 128:29


This week we share our personal good positives and negative experiences of Star Citizen's development and even offer suggestions to make the process less painful. Featuring: DarkKnight75, GomabATL, GriffinGamingRPG & Younique You can help provide games to hospitalized kids!https://tiltify.com/@solcitizens/sol-citizens-charity-livestream Merchandise: Design by Humans: https://www.designbyhumans.com/shop/SOLCitizens/ Streamlabs: https://streamlabs.com/solcitizens/merch SOL CITIZENS are supporters and backers covering the development of Cloud Imperium Games upcoming games "STAR CITIZEN" and "SQUADRON 42". Patreon: patreon/solcitizens Twitch: twitch.tv/solcitizens Twitter: twitter.com/solcitizens

The Process & Automation Podcast
#63 Part 2 of our Citizen Development Series: Five Steps to Become a Citizen Developer

The Process & Automation Podcast

Play Episode Listen Later Oct 30, 2022 16:40


The #1 source of knowledge for everything automation: https://www.theautomationguys.net Do you have any questions? Would you like to give us feedback? Are you interested in workshops on the topic of automation? Are you an expert in the field of automation and would like to be on the podcast? Let us know: https://bit.ly/3lyq9Yj

Bots & People
#9 Automation Insider - UiPath partners with Microsoft, learnings of the week and the Top 5 reasons why companies fail with citizen development

Bots & People

Play Episode Listen Later Oct 24, 2022 41:38


In today's episode of the Automation Insider, Nico and Andreas talk about the new partnership UiPath and Microsoft announced and explain what this means for the future of both companies. Then they dive into the Top 5 reasons companies fail with their citizen development initiatives and how you can avoid them. Besides these topics, there are many more you can look forward to and the typical learning of the week! Enjoy listening! :) Do you have questions, topic suggestions or you heard some interesting rumors in the automation world? Get in touch with us: Website: https://www.botsandpeople.com/?utmsource=podcast&utmmedium=automation-talk&utmcampaign=website-traffic&utmcontent=automation-talk Email: podcast@botsandpeople.com LinkedIn Bots & People: https://www.botsandpeople.com/?utmsource=podcast&utmmedium=automation-talk&utmcampaign=social-media-traffic&utmcontent=automation-talk ____________________________________________________ Automation Mag(azine) https://www.linkedin.com/newsletters/automation-mag-6968565812517351424/?utmsource=podcaster&utmmedium=podcast&utmcampaign=social-media-traffic&utmcontent=automation-talk Automation Academy https://www.botsandpeople.com/learning?utmsource=podcaster&utmmedium=podcast&utmcampaign=website-traffic&utmcontent=automation-talk ____________________________________________________ Automation Community: https://discord.com/invite/9wMRxuzfnZ LinkedIn Andreas: https://www.linkedin.com/in/andreaszehent/ LinkedIn Nico: https://www.linkedin.com/in/nicobitzer/

Project Management Office Hours
E112 The Inside Scoop on Citizen Development from Amtrak, PMI and TrackVia

Project Management Office Hours

Play Episode Listen Later Oct 12, 2022


E112 The Inside Scoop on Citizen Development from Amtrak, PMI and TrackVia In this episode of Project Management Office Hours, PMO Joe welcomed Dali Ninkovic from PMI, Matt Hubbard from TrackVia and Michael McCullough from Amtrak. The topic of discussion for this episode is Citizen Development, what is it and why should you care as […] The post E112 The Inside Scoop on Citizen Development from Amtrak, PMI and TrackVia appeared first on Business RadioX ®.

Project Management Office Hours
E112 The Inside Scoop on Citizen Development from Amtrak, PMI and TrackVia

Project Management Office Hours

Play Episode Listen Later Oct 12, 2022 60:48


In this episode of Project Management Office Hours, PMO Joe welcomed Dali Ninkovic from PMI, Matt Hubbard from TrackVia and Michael McCullough from Amtrak. The topic of discussion for this episode is Citizen Development, what is it and why should you care as a project professional. Dalibor (Dali) Ninkovic is responsible for PMI Citizen Developer global B2C and Community business. Over the years, Dali has worked in the low-code and no-code industry through a variety of both, technical as well as commercial roles before joining PMI and firmly believes in democratization of software development. He is a strong supporter of citizen development movement with its hyper-agile approach to digital transformation.Matt Hubbard is a pioneer on a mission to usher in a new era of productivity through citizen development. Matt caught the citizen developer bug in 2011 after he built his first no-code app on TrackVia in 2011. The app took him 8 hours to create but saved him 200 hours of manual labor per year. Today, Matt is Head of Operational Excellence at TrackVia where he teaches individuals how to become citizen developers and organizations how to scale that capability in a safe and effective way.Michael McCullough is a Citizen Development Implementation Strategist who over the past 8 years has supported large project management offices by developing tools and processes which enable projects to be run more efficiently. His passion for innovation and problem solving has led him to embrace and become a global thought leader for Citizen Development. Seeing the unlimited potential in Citizen Development he has worked with Business Leaders, Project Managers, and other Citizen Developers to develop and implement CitDev best practices.In our discussion we explored what is Citizen Development and why is it important for PMI. We learned about the benefits Amtrak has reaped utilizing the low code, no code Citizen Development platform. Dali, Matt, and Michael share their experiences with onboarding CD within organizations and challenges to overcome. If you're looking to understand Citizen Development and why it matters to you as a project professional then this is the episode you need to hear.Listen to the full episode to hear the full story from Dali, Matt and Michael. Be sure to catch the complete conversation and listen to the full episode: https://www.thepmosquad.com/podcasts/project-management-office-hours/episodes/2147804173Connect with Dali: LinkedIn - https://www.linkedin.com/in/dalibor-ninkovic/Connect with Matt: LinkedIn - https://www.linkedin.com/in/

The Broadcast Retirement Network
BRN AM |  An Enterprise citizen development platform making it easier to adapt to a changing digital world

The Broadcast Retirement Network

Play Episode Listen Later Oct 12, 2022 27:32


BRN AM |  An Enterprise citizen development platform making it easier to adapt to a changing digital world |   Peter Lohri, Lauren Leneis and Kelli Reed, Enterprise Iron and Avinash Kadapi, Biznuvo   | Tunein: broadcastretirementnetwork.com or your favorite streaming / podcast / smarttv platform

Phoenix Business Radio
E112 The Inside Scoop on Citizen Development from Amtrak, PMI and TrackVia

Phoenix Business Radio

Play Episode Listen Later Oct 12, 2022


E112 The Inside Scoop on Citizen Development from Amtrak, PMI and TrackVia In this episode of Project Management Office Hours, PMO Joe welcomed Dali Ninkovic from PMI, Matt Hubbard from TrackVia and Michael McCullough from Amtrak. The topic of discussion for this episode is Citizen Development, what is it and why should you care as […] The post E112 The Inside Scoop on Citizen Development from Amtrak, PMI and TrackVia appeared first on Business RadioX ®.

Laten We Praten
Laten We Praten Season 2 Ep 5 - | Special Guest -> Paul van Renselaar

Laten We Praten

Play Episode Play 25 sec Highlight Listen Later Sep 22, 2022 48:15


ServiceNow transforming the processes we do in general.Today we had the privilege of interacting with Paul Van Renselaar. A visionary product owner who can literally do anything.This one-hour session was a crash course on Product Ownership.A happy client of ServiceNow. When you talk with visionary and experienced people you advance in your career. Yes, there will be friction in acceptance but a proper path can do wonders.Digital transformation is the need of the hour and citizen development has a key role to play in it. And for citizen development to be successful you need governance.  In this episode, we explored how Paul lead from the front in implementing Citizen Development. What are the key pointers to keep in mind etc. Apart from that, we get to know him as a person. Oh man, he is a dream manager.

Quixy Audio Blog
Unlock Agility in Business with Citizen Development

Quixy Audio Blog

Play Episode Listen Later Sep 18, 2022 7:09


To initiate a citizen development programme, you need to identify and train non-technical business users who want to build applications without dependence on IT teams.

Praktyczny podcast
#024 Employer Branding w IT z perspektywy biznesu , Artur Kotow, PwC

Praktyczny podcast

Play Episode Listen Later Sep 15, 2022 41:20


Jak robić autentyczny Employer Branding w IT? W jaki sposób biznes powinien współpracować z działem HR i EB? Jak Artur liczy ROI z EB? O tym między innymi posłuchasz w tym odcinku Praktycznego Podcastu, którego gościem jest Artur Kotow, Director | Microsoft Practice lead, PwC Polska Artur Kotow - Lider IT z ponad 13-letnim doświadczeniem w zarządzaniu zespołami wdrożeniowymi. Obecnie kieruje w PwC zespołem odpowiedzialnym za digitalizację usług doradczych z użyciem technologii Microsoft. Fan rozwiązań low code/no code oraz koncepcji Citizen Development. Praktyk work life balance oraz inspirator CSR.

Bots & People
#20 Automation Talk - The state of No-Code/Low-Code in the DACH-Region with Philipp Schoene from Workato

Bots & People

Play Episode Listen Later Sep 5, 2022 51:44


In this episode, Louise welcomes Philipp Schoene, Senior Manager Solutions Consulting at Workato as our guest. Philipp shares with us his view on the state of No-Code/Low-Code in one of Europe's largest focus markets, the DACH-Region (Germany, Austria, Switzerland). Louise and Philipp also talk about the benefits and challenges Citizen Development brings, what Workato has planned for the future, and much more. Enjoy listening! :) Get in touch with us: Website: https://www.botsandpeople.com Mail: podcast@botsandpeople.com Linkedin Louise: https://www.linkedin.com/in/louise-kuehns515/

Generation Digital Workforce
183. Making Citizen Development Thrive

Generation Digital Workforce

Play Episode Listen Later Aug 30, 2022 24:24 Transcription Available


Creating a Culture of Automation . The typical employee in operational teams today is much more technical than in the past, so the desire of business "citizens" to develop capabilities that reduce the reliance on IT will continue to increase. On this podcast, Brad Hairston speaks with Fabiano Lopes, Managing Director at FTI Consulting, who explains why citizen development should be an essential component of intelligent automation programs. . Here's what we talked with Fabiano about: * What citizen development is and why it is such a hot topic * How citizen development can help develop a culture of automation * Where citizen development can go awry * Best practices for cultivating citizen development * Qualities to look for in citizen developer candidates * The impact citizen development will have on intelligent automation adoption  . Join Blue Prism on LinkedIn Liveto discuss citizen development on September 20th, 2022! . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Quixy Audio Blog
Well begun is half done: Take these steps to kick-start Citizen Development Project

Quixy Audio Blog

Play Episode Listen Later Jul 13, 2022 8:23


Willing to harness the full power of Citizen Development project? Take these steps to jump-start your project.

Quixy Audio Blog
Citizen Development Can Pave the Way For Agility in 2022. Here's how!

Quixy Audio Blog

Play Episode Listen Later Jun 14, 2022 6:53


In this age of rapid, democratized app development & IT talent scarcity, citizen development on no-code platforms is a apt solution for digital transformation.

Think-ING - Intralogistik Podcast
IWML #143 mit Citizen Developer Paul Bumann von SmapOne

Think-ING - Intralogistik Podcast

Play Episode Listen Later Jun 13, 2022 36:56


In Episode #143 sprechen Andreas und Jörg mit Paul Bumann Worum geht's in dieser Folge Irgendwas mit Logistik? Was bietet mir smapOne? Wieso eine No-Code-Plattform und kein Lagerverwaltungssystem? Kann ich ohne Programmierungskenntnisse eigene Softwareprodukte erstellen? Kann eine No-Code-Plattform flexible Lösungen bieten? Ist eine smap auf einen Prozess fokussiert? Werden die erfassten Daten auch analysiert und wo landen die erfassten Daten am Ende des Tages? Gibt es Standardintegrationen? Wie gut ist die Logistik in der Digitalisierung? Was sind die gängigsten Fälle in der die smap genutzt wird? Bei welchen Prozessen, kommt die smap evtl. auch an seine Grenzen? Ist die smap auch im privaten Alltag einsetzbar? Was ist überhaupt Citizen Development? Jetzt aber genug gelesen - hör einfach rein!

AWS Morning Brief
Security Model Citizen Development

AWS Morning Brief

Play Episode Listen Later May 26, 2022 5:06 Very Popular


Links: Google Cloud Build deep dive Andrea Brancaleoni found an ELB header security issue An article on You Can't Opt Out of Citizen Development  DOJ Announces It Won't Prosecute White Hat Security Researchers Choosing the right certificate revocation method in ACM Private CA a somewhat... controversial AWS Security Maturity Model  AWS API calls that return credentials on GitHub

TreasuryCast
Citizen Development: The New Productivity Engine for Corporate Treasurers

TreasuryCast

Play Episode Listen Later May 25, 2022 7:10


‘Citizen development' is about encouraging non-IT professionals to learn software development skills. Here, Dor Haim (Kryon) questions whether, with the roll-out of low-code platforms, treasurers can really start creating their own business applications?

WFH with 2 Guys
Citizen Development: No Coding Required

WFH with 2 Guys

Play Episode Listen Later May 17, 2022 25:40


As the Head of Operational Excellence at TrackVia, Matt works to bring citizen development programs to organizations using his 20+ years of process and systems experience. Prior to joining TrackVia, Matt co-founded his own consulting firm specializing in business process improvement and low-code technology. The core of Matt's success is his belief that people, process, and technology must be optimized together to achieve a lasting result. Contact Information: Matt Hubbard-matt.hubbard@trackvia.com. Trackvia.com Hosted by Benny Carreon and Dennis Jackson Benny Carreon- Velocity Technology Group- benny@velocitytechnology.group;https://velocitytechnology.group/ Dennis Jackson-WorX Solution- dennisj@worxsolution.com ; www.worxsolution.com Producer of the show: Meghan Jackson- meghanj@worxsolution.com Music by: jorikbasov from Pixabay

WFH with 2 Guys
Citizen Development: No Coding Required

WFH with 2 Guys

Play Episode Listen Later May 17, 2022 25:40


As the Head of Operational Excellence at TrackVia, Matt works to bring citizen development programs to organizations using his 20+ years of process and systems experience. Prior to joining TrackVia, Matt co-founded his own consulting firm specializing in business process improvement and low-code technology. The core of Matt's success is his belief that people, process, and technology must be optimized together to achieve a lasting result. Contact Information: Matt Hubbard-matt.hubbard@trackvia.com. Trackvia.com Hosted by Benny Carreon and Dennis Jackson Benny Carreon- Velocity Technology Group- benny@velocitytechnology.group;https://velocitytechnology.group/ Dennis Jackson-WorX Solution- dennisj@worxsolution.com ; www.worxsolution.com Producer of the show: Meghan Jackson- meghanj@worxsolution.com Music by: jorikbasov from Pixabay

Projekt Tambaya Podcast
Erfolg bei Dachser mit Citizen Development (130)

Projekt Tambaya Podcast

Play Episode Listen Later Apr 6, 2022 40:27


Ein Blick auf und in eine offensichtlich gelungene Einführung von einem Citizen Development Projekt bei der internationalen Spedition Dachser.  Shownotes unter

Quixy Audio Blog
Citizen Development: IT artistry in the hands of Business Users

Quixy Audio Blog

Play Episode Listen Later Mar 14, 2022 7:30


Take a look at how you can leverage the power of no-code citizen development with people building solutions by relying on IT.

Quixy Audio Blog
8 Tips to Manage No-Code Low-Code Citizen Development

Quixy Audio Blog

Play Episode Listen Later Feb 21, 2022 12:56


Listen to the top 8 tips for IT leaders that can help them manage no-code low-code citizen development to mitigate risks without discouraging experimentation.

IT@DB - IT Experts Podcast
Trendstudie DIY Computing @DB Systel: Die Demokratisierung der IT [Teil 1]

IT@DB - IT Experts Podcast

Play Episode Listen Later Feb 11, 2022 27:11


In der heutigen Folge habe ich mal wieder Christian Kolarsch vom Team Digital Foresight dabei. Darüber hinaus lernst du Robert Kacer, Product Owner Robotic Process Automation der DB Systel kennen. Heute besprechen wir das Thema DIY (do it yourself) Computing. Die DB Systel hat eine neue Trendstudie rausgebracht und es geht um nichts Geringeres als die Demokratisierung der IT. Wir reden über Low Code Plattformen, Citizen Development und RPA. Warum diese Themen gerade für die Bahn so essentiell wichtig sind, erfährst du im Interview. Viel Spaß beim Hören! In Folge 2 gehen wir darauf ein, wie KI aus RPA IPA macht, um den Automatisierungsgrad den man erreichen kann nochmal zu erhöhen. Wenn auch du als RPA Entwickler:in oder Softwarearchitekt:in im Low Code Umfeld für die MS Power Platform arbeiten willst dann schaue jetzt vorbei auf karriere.deutschebahn.com Die Trendstudie zum Thema erhältst du als PDF >> hier @Jan_at_DB /* Ich wünsche dir viel Spaß beim Hören und freue mich, wenn du mir eine Bewertung & Feedback in deiner Podcast App hinterlässt */

Quixy Audio Blog
The Pros and Cons of Citizen Development

Quixy Audio Blog

Play Episode Listen Later Jan 3, 2022 6:32


The citizen development movement is on the rise. Here, we have compiled a list of citizen development pros and cons for you to build a better understanding.

Biz and Tech Talks | Business & Technology Trends
Our Experts Share an Introduction to Citizen Development

Biz and Tech Talks | Business & Technology Trends

Play Episode Listen Later Nov 19, 2021 27:13


In this edition of our Biz and Tech Talks podcast, we talk with our experts about the ins and outs of citizen development, taking an even closer look at how citizen developers can benefit your business. What is Citizen Development? At a high level, it is implementing supporting business processes using enterprise tools developed by end users rather than IT. Various forms of this have been around for a long time, but as tools grow in sophistication, so do the options available to these citizen developers. The goal is to provide efficiency-enabling solutions to your business where the rigor of IT portfolio management and development methodology aren't needed. Two of our ace specialists, Senior Manager for Enterprise Collaboration Brit Kwait, and Senior Architect Jo Karnes, have teamed up on a series of webinars on Citizen Development, covering the capabilities of several leading platforms as well as the enterprise support needed for success. Today's chat is a companion piece to answer other questions you may have about the movement -- where it is and where's it going. Join us to hear more! Listen Here https://centricconsulting.com/wp-content/uploads/2021/11/Podcast-Interview-35-Citizen-Development-Introduction.mp3 Want to take a deeper diver into the world of citizen development? We discuss the tools to use in our "Microsoft Power Hour" on-demand webinar. Watch our webinar

Phoenix Business Radio
E90 Citizen Development with Matt and Mario

Phoenix Business Radio

Play Episode Listen Later Nov 9, 2021


E90 Citizen Development with Matt and Mario In this episode of Project Management Office Hours Matt Hubbard and Mario H Trentim join Joe Pusz – PMO Joe to have an in-depth discussion about the Citizen Developer program. Matt Hubbard works to bring citizen development programs to organizations using his 20+ years of operational excellence experience. […] The post E90 Citizen Development with Matt and Mario appeared first on Business RadioX ®.

Business RadioX ® Network
E90 Citizen Development with Matt and Mario

Business RadioX ® Network

Play Episode Listen Later Nov 9, 2021


E90 Citizen Development with Matt and Mario In this episode of Project Management Office Hours Matt Hubbard and Mario H Trentim join Joe Pusz – PMO Joe to have an in-depth discussion about the Citizen Developer program. Matt Hubbard works to bring citizen development programs to organizations using his 20+ years of operational excellence experience. […]

Project Management Office Hours
E90 Citizen Development with Matt and Mario

Project Management Office Hours

Play Episode Listen Later Nov 9, 2021


E90 Citizen Development with Matt and Mario In this episode of Project Management Office Hours Matt Hubbard and Mario H Trentim join Joe Pusz – PMO Joe to have an in-depth discussion about the Citizen Developer program. Matt Hubbard works to bring citizen development programs to organizations using his 20+ years of operational excellence experience. […] The post E90 Citizen Development with Matt and Mario appeared first on Business RadioX ®.

Project Management Office Hours
E90 Citizen Development with Matt and Mario

Project Management Office Hours

Play Episode Listen Later Nov 9, 2021 67:36


In this episode of Project Management Office Hours Matt Hubbard and Mario H Trentim join Joe Pusz - PMO Joe to have an in-depth discussion about the Citizen Developer program. Matt Hubbard works to bring citizen development programs to organizations using his 20+ years of operational excellence experience. The core of Matt's success is his belief that process, technology, and people must be optimized together to achieve a lasting result. “Generically, citizen development is when you empower business people who are not trained coders to solve business problems through the use of low-code/no-code tools, which are tools that basically assemble apps, instead of coding apps. You are dragging and dropping existing elements to assemble the app.” -Matt Hubbard Mario Trentim is currently Citizen Developer at PMI.org, founder at TRENTIM.com, and Board Member at PMOGA.world. Mario is and Engineer with +15 years of experience managing global projects and implementing Project Management Offices in Latin America, Europe and the Middle East. “The development for project managers, is not just to build the finance applications or sales applications, it's also expanding our boundaries outside technical projects to events, to human resource projects, finance projects, marketing projects, and more. When we think about citizen development, an agilest, business analyst, project manager, PMO manager, will be ten times more effective.” -Mario Trentim Listen to Matt and Mario with PMO Joe discuss these topics further in E90 on Project Management Office Hours and do not forget to subscribe! https://podcasts.apple.com/us/podcast/project-management-office-hours/id1398533604 Want to discover more? Connect with the guests: Connect with Mario Trentim https://lnkd.in/d7pptwK2 https://trentim.com.br/ Connect with Matt Hubbard https://lnkd.in/gdCsTdsn https://trackvia.com/ Thank you to THE PMO SQUAD and The PMO Leader for sponsoring this show. Learn more about, Project Management with a Purpose. The PMO Squad helps you navigate your Project Management Journey. Learn more about The PMO Squad - www.thepmosquad.com Where do PMO Leaders go for Information, Learning, Networking and Services? The PMO Leader community has “Everything You Need to Become a Great PMO Leader”. One PMO World, One Community! Learn more about The PMO Leader - www.thepmoleader.com

This Week in Health IT
Putting the Patient First, Citizen Development, Digital, Automation, and Leadership

This Week in Health IT

Play Episode Listen Later Nov 5, 2021 49:13


November 5, 2021: As you start talking about automation, you have to be open, transparent and purposeful with your employees. Some of them will think you're bringing in a fleet of robots to take over their jobs. What is Intermountain doing with this incredible innovation that promises to offload the mundane and repetitive daily tasks? How does Intermountain develop solutions that stem from the voice of patients? How do they set up citizens for success when it comes to data and access to systems that will help them accomplish what they need? And how do you approach a new leadership role in the middle of a pandemic? Ryan Smith, CIO joins us for all of this and more.Key Points:00:00:00 - Intro 00:11:10 - When it comes to human centered design, don't let IT people design consumer solutions. That's principle number one. 00:13:10 - Intermountain Digital Platform00:15:50 - Intermountain has been really purposeful talking about robotic process automation and intelligent automation. How can we let people find more joy in their work and be able to focus their time and effort on the things that really matter and bring value?Intermountain Healthcare

Launch Sequence with Space Tomato
Ep 14 | Will New Player Views Shift Star Citizen Development? (Ft. Draaz3n)

Launch Sequence with Space Tomato

Play Episode Listen Later Aug 31, 2021 50:35


Let's talk about the ever-changing nature of the Star Citizen fanbase, and whether it could truly shift the direction of Star Citizen in terms of game features and systems. We will also be talking about the industry at large, and the recent news from Gamescom. https://support.robertsspaceindustries.com/hc/en-us/sections/360001757273-Beginner-Guides Follow Space Tomato on social media: Youtube My Other Youtube Instagram Twitter Twitch Facebook Discord Support me on Patreon: https://www.patreon.com/SpaceTomato Supporter me on Paypal: https://paypal.me/SpaceTomatoPays --- Support this podcast: https://anchor.fm/launchsequence/support

SALESCAST
Conhecendo o Citizen Development

SALESCAST

Play Episode Listen Later Aug 30, 2021 67:27


Já ouviu falar sobre desenvolvimento cidadão em projetos Salesforce, mas não faz ideia do que esse tema tão importante se trata? Venha acompanhar um papo com nosso fundador Guilherme Monteiro, que é Arquiteto Técnico na Salesforce e lhe conta todos os aspectos mais importantes sobre o programa de Citizen Development! Não deixe de conferir! Confira através do link: https://bit.ly/citizen-dev #salesforce #citizendevelopment #desenvolvimentocidadao _ Gostou do conteúdo? Se inscreva, curta e compartilhe nossas redes sociais para não perder todas as novidades! https://campsite.bio/canalsalesforcebrasil _ Oferecimento: Innolevels www.innolevels.com.br Flosum www.flosum.com Quick links falados na entrevista: Frase de Impacto - "Que o vento leve o necessário e me traga o suficiente." Autor: Ester Correia Certificação - Citizen Developer PMI: https://www.pmi.org/citizen-developer Portal - Citizen Development Salesforce: https://www.salesforcecitizendevelopment.com/ Matéria - Citizen Development: https://www.linkedin.com/pulse/power-pitfalls-citizen-development-matthew-cascio/ Trailhead DX - Citizen Development: https://www.youtube.com/watch?v=V4qRxd6BkOI --- Send in a voice message: https://anchor.fm/canalsalesforcebrasil/message

Biz and Tech Talks | Business & Technology Trends
Using Citizen Development to Help Your Teams Achieve More

Biz and Tech Talks | Business & Technology Trends

Play Episode Listen Later Aug 19, 2021 52:02


In this edition of our Biz and Tech Talks podcast, we share our “Citizen Development: How Business and IT Teams Achieve More” webinar. In this edition of our podcast, National Enterprise Collaboration Practice Lead Joe Hartsel, Senior Manager for Enterprise Collaboration Brit Kwait, and Senior Architect Jo Karnes discuss how citizen development is improving productivity, accelerating innovation, and freeing up IT groups to focus on the most business-critical applications and solutions. Would your company be better off if you could complete internal projects faster? We all know the answer is yes. But, it's difficult to fathom freeing up time and completing more projects when the demand for applications and solutions only grows by the day. Our two-part webinar, “Citizen Development: How Business and IT Teams Achieve More,” which we are now offering as an easy-listening podcast, dives into why and how companies are beginning to use citizen development. Want to take a deeper diver into the world of citizen development? We discuss the tools to use in our "Microsoft Power Hour" on-demand webinar. Watch our webinar Our host John Kackley introduces the podcast, which shares how citizen development empowers employees to build the tools they need without depending on the software experts in IT to get it done. Our experts and business leaders who specialize in creating and empowering citizen developers share: What citizen development means and why it's important to both business and IT Who can (and should) be a citizen developer How to know if citizen development is the right fit Four ways to have successful citizen development initiatives Establishing a center of excellence to create proper governance, security, and adoption over citizen development This recording concludes with a Q&A session to ensure you have a solid foundation. Listen Here https://centricconsulting.com/wp-content/uploads/2021/08/Podcast-Interview-32-Citizen-Development-Webinar-pt-1-1.mp3

Accenture CIO Podcast
Citizen development

Accenture CIO Podcast

Play Episode Listen Later Jul 9, 2021 9:55


In this episode, Accenture's Karen Odegaard, Managing Director – Global IT, and Marketing Director Sean Butterworth talk about how we are using the Microsoft Power Platform to empower our people to become citizen developers. Listen now.

Accenture CIO Podcast
Citizen development

Accenture CIO Podcast

Play Episode Listen Later Jul 9, 2021 9:55


In this episode, Accenture's Karen Odegaard, Managing Director – Global IT, and Marketing Director Sean Butterworth talk about how we are using the Microsoft Power Platform to empower our people to become citizen developers. Listen now.

Quixy Audio Blog
11 Questions you must Answer before implementing Citizen Development

Quixy Audio Blog

Play Episode Listen Later Jun 18, 2021 12:47


Even though citizen development sounds like a silver bullet for your IT backlog, you need to understand and answer these 11 questions before implementing it.

The Everyday PM: Project Management Principles for Your Everyday Life

Welcome to episode 16 of The Everyday PM Podcast where we introduce a new segment called "Retrospective." Retrospective episodes will look back at recent project project management hot topics. For the inaugural retrospective, I am looking back at Citizen Development. What is Citizen Development? Simply put, it's taking non-IT trained employees and training them to become software developers. I first caught onto this idea when I came across an article published on Wired in July 2019 that stated Amazon, the tech giant, pledged $700 million to teach its' workers to code. Fast forward to a few weeks ago when Yad Senapathy, Founder and CEO of PMTI, a company that specializes in helping you pass various exams including the PMP®, posted his quick thoughts on the potential of Citizen Development. Listen in as I discuss the positives and negatives of this emerging trend. Only time will tell if this investment will pay dividends for companies like Amazon, who cannot seem to keep up with the speed at which they need to hire a highly-skilled and capable workforce. What are your thoughts on the emerging trend of Citizen Development? Are these large companies doing the right thing by investing within? I would love to hear your thoughts! Follow Our Host on LinkedIn: Ann Campea, MSPM, MPH, PMP Worldwide Readiness Program Manager, Apple, Inc. Program/Project management professional with 10 years of experience in product development, physical retail launches, and health care industries. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/theeverydaypm/support

Projekt Tambaya Podcast
Was ist Citizen Development? (107)

Projekt Tambaya Podcast

Play Episode Listen Later Mar 10, 2021 22:38


Ein junger Trend im Bereich der Digitalisierung ist die Entwicklung von einfachen Abläufen direkt beim Anwender mit Hilfe von LowCode bzw. NoCode Generatoren. Warum es aber immer noch nicht voll automatisch geht und agiles Projektmanagement hier wie gemacht erscheint, das bespricht dieser Podcast

Quixy Audio Blog
Citizen Development: Your one-way ticket to the future

Quixy Audio Blog

Play Episode Listen Later Mar 3, 2021 7:48


Top 10 findings, predictions, and statistics that establish citizen development as the future of software development. Also, learn about the benefits.

Quixy Audio Blog
5 Reasons to Encourage Citizen Development at Work

Quixy Audio Blog

Play Episode Listen Later Mar 2, 2021 8:38


Learn how Citizen development is bridging the gap between the services they receive from the IT experts and the need of the consumers.

Quixy Audio Blog
How Digital Transformation can build the foundation for the Engineering & Construction Industry

Quixy Audio Blog

Play Episode Listen Later Feb 27, 2021 7:14


Learn how Digital Transformation using Low-Code No-Code through Citizen Development can build the foundation for the Engineering & Construction Industry.

Quixy Audio Blog
Citizen Developer vs. Professional Developer

Quixy Audio Blog

Play Episode Listen Later Feb 14, 2021 10:24


Learn why Citizen Development is becoming a movement. Who are Citizen Developers and how are they different from Professional Developers.

Projectified with PMI
The Citizen Development Movement

Projectified with PMI

Play Episode Listen Later Jan 27, 2021 16:27


The citizen development revolution has arrived. With low- and no-code platforms, more people can quickly learn how to build apps—without waiting for the IT department.Arjun Jamnadass, managing director at FTI Consulting in London, discusses how citizen development can reduce the burden on IT teams and deliver the solutions teams need more quickly.Christian Peverelli, co-founder of WeAreNoCode in Los Angeles, talks about empowering citizen developers and how organizations can make the most of the movement. Key themes[01:05] The growth of citizen development[03:26] Delivering value by quickly creating solutions[06:08] Recognizing citizen development as another way to deliver projects[07:59] Empowering nontechnical team members[11:08] Rethinking agile with low- or no-code platforms[13:19] Training citizen developers

Quixy Audio Blog
How to Implement and Govern Citizen Development in Your Organization

Quixy Audio Blog

Play Episode Listen Later Jan 22, 2021 6:56


Citizen development is a brilliant idea, but there is a risk of shadow IT. Learn how to govern citizen development to mitigate this risk.

BoredGamer Star Citizen Podcasts
$400M Spent On Star Citizen Development - Where Has The Money Gone

BoredGamer Star Citizen Podcasts

Play Episode Listen Later Jan 12, 2021 12:14


$400M Spent On Star Citizen Development - Where Has The Money Gone NORDVPN | https://nordvpn.com/boredgamer BECOME A BOREDGAMER VIP | https://www.youtube.com/BoredGamerUK/join SHADOW CLOUD PCs | https://www.boredgamer.co.uk/shadow GET STAR CITIZEN & 5000UEC BONUS | https://www.boredgamer.co.uk/enlist ASETEK | https://www.asetek.com/gamingenthusiasts COOLNATION | https://www.coolnation.com GET GAMEGLASS | https://www.boredgamer.co.uk/gameglass PATREON | http://www.patreon.com/BoredGamer DISCORD | https://discord.gg/boredgamer WEBSITE | https://boredgamer.co.uk TWITCH | http://www.twitch.tv/boredgameruk TWITTER | http://twitter.com/BoredGamerUK REDDIT | https://www.reddit.com/r/BoredGamer/ PODCASTS | https://soundcloud.com/boredgameruk T-SHIRTS & MERCH | https://boredgamer.teemill.com DONATE TO THE CHANNEL | https://www.boredgamer.co.uk/donate DIRECT PAYPAL DONATION | paypal.me/boredgamer CHECKOUT HASGAHAS SCREENSHOTS | https://www.hasgaha.com/gaming-screenshots/ LATEST STAR CITIZEN PATCH ALPHA 3.12.0 LIVE BOREDGAMER GIVEAWAY RULES | https://old.reddit.com/r/BoredGamer/comments/koyaxn/january_2021_giveaway_a_new_year_of_star_citizen/ MY SYSTEM SPEC - ASETEK SENT ME A ALIENWARE AURORA A10 | https://www.reddit.com/r/BoredGamer/comments/6y816w/boredgamer_system_specs/ Star Citizen is an Open Development Alpha Project by Cloud Imperium. It is 2 Games really though, the Persistent Universe that aims to build a First Person MMO Space Sim that encompasses gameplay in ship & on ground, economy and pretty much anything else you can think of. It's built in the StarEngine (a modified Lumberyard Engine). You'll see massive Space Ships that you can fly with friends, land on planets, explore or whatever your way to whatever goal you choose. It's available to try in it's current Alpha State now, you can give feedback & influence the direction of the game BUT it is VERY ALPHA. Squadron 42 is the Single Player Campaign of Star Citizen & the Spiritual Successor of Wing Commander. The Idea is the game is immersive, cinematic, beautiful & seamless... NO LOADING SCREENS once in game. Both Games are currently in the Alpha of their development. I am suspecting to see something more mainstream for Star Citizen's PU by the end of 2022 with permanent progression, though it will be a while after that before the game is considered "feature complete". I am an Independent Content Creator & Star Citizen Fan. I am not paid by Cloud Imperium HOWEVER I am an Evocati Member and as such I am under an NDA for Closed Early Patch Tests of Star Citizen', known as the Evocati Test Flight (ETF). They occasionally offer me ships for giveaways too, which I will take if they are truely NO STRINGS ATTACHED. GameGlass, Shadow & NordVPN referrals give me a small kickback, however I am not paid by them for any specific videos or promotion. Unless Otherwise Stated. Music used is from the Game Star Citizen & Associated Mini-Games as licensed via the Cloud Imperium Games Fandom FAQ | https://support.robertsspaceindustries.com/hc/en-us/articles/115013196127-Fandom-FAQ-Videos-writing-and-more #StarCitizen #BoredGamer #Squadron42

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Quixy Audio Blog
The Pros and Cons of Citizen Development

Quixy Audio Blog

Play Episode Listen Later Jan 7, 2021 6:40


The citizen development movement is on the rise. It's very evident from the Gartner's list of strategic technology trends for 2020.

Steve reads his Blog
Steve has a Chat with Ryan Cunningham

Steve reads his Blog

Play Episode Listen Later Jan 7, 2021 62:48


So I noticed Ryan Cunningham, Product Lead for the Power Apps side of the Power Platform for Microsoft, suddenly come available in Teams. So of course, I ambushed him, and we had a great conversation about Power Apps and the whole Microsoft Business Applications group. Enjoy! Transcript below: Ryan Cunningham: Hello. This is Ryan. Steve Mordue: Hey, Ryan. Steve Mordue. How's it going? Ryan Cunningham: Oh, Steve Mordue. How you doing? Does this mean I'm in trouble? Steve Mordue: No, you are not in trouble, but you are about to be a guest on my Steve has a Chat podcast if you have time and are up for it. Ryan Cunningham: You mean like right now? Steve Mordue: Like right now. Already recording. Ryan Cunningham: Hey, okay. Let me check my calendar. There's nothing I'd rather do right now than being an impromptu guest on a Steve show. Steve Mordue: Well, we'll try and make sure you don't regret that decision. Ryan Cunningham: I regret a lot of decisions, Steve. But it wouldn't be the first. Steve Mordue: So let me ask you first, how long have you been with Microsoft? Ryan Cunningham: I just crossed five years. Steve Mordue: Five years. Ryan Cunningham: Just this past fall. Steve Mordue: I used to be a Salesforce consultant. We were Salesforce consultants for about 10 years and we moved over to Microsoft when they first moved CRM online back in 2011. So about 10 years ago. Ryan Cunningham: Sure, yeah. Steve Mordue: And I remember there being a few bumps making that transition going from on-premise to online, but then it kind of leveled out into what I kind of called the lazy river ride. It was predictable, it didn't move very quickly. There was no urgency and then James took over and he brought in all you young guys. It's been like a rocket roller coaster ride ever since. You ever got one of those really big roller coaster rides where you start praying for it to end, but you know it's not going to. It's just going to keep looping around and you can't get off. I almost feel like for a lot of us partners that have been around at least since it was lazy river, man, my head is rocking from all of the stuff you guys are doing. Ryan Cunningham: We don't do lazy rivers very well, Steve. Steve Mordue: Not anymore. Ryan Cunningham: Not anymore. Steve Mordue: Not anymore. Ryan Cunningham: At least class three rapids around here. Steve Mordue: How is it like on the inside for that kind of pace and ideation and everything that's going on internally? Ryan Cunningham: It's a great question. It certainly has not been constant here either. And again my experience in this community is not as long as yours. I joined at about five years ago and specifically joined the Power Apps team long before Power Apps was really a thing. I joined the team when Project Siena was for those that are familiar with that term, the sort of precursor to Power Apps was kind of in an early beta phase and there were grand ambitions of expanding out who could build software, but not a lot of... How do we say it coming out? Not a ton of product truth yet behind that. Steve Mordue: So I was in the audience, I think for one of your very first presentations before a big group of this product. You looked a little deer in the headlights at the time. Ryan Cunningham: I still feel that way sometimes. But if you take that over the course of the last five years where that idea has solidified, that product has gotten more mature. Certainly there's still more work to do, but we've gone from literally zero humans using at least standalone Power Apps to millions around the world and really also in the same breath gone from very long tail, very simple use cases to this grand merger with the Dynamics platform and customers building and trusting frankly much more sophisticated workloads to the platform. Ryan Cunningham: The world has changed a lot for us internally in how we approach this problem as you go through that product maturity life cycle. In the early stage, it's really about can we make anyone successful here? Now, it is much more about how do we scale and how do we focus on enterprise trust and developer productivity and really turn millions into hundreds of millions and that's... Steve Mordue: Oh, we got a little stall there. Ryan Cunningham: Right. Did I lose you for a second? Steve Mordue: Just for a second. I kind of sometimes think of Microsoft kind of like the Japanese manufacturing economy where they saw ideas that we would come up with and then they would put all their resources to make it better, faster, cheaper whereas a lot of the things we're doing in the power platform are not things that weren't being done before by others, it's just that someone on the team somewhere recognize hey, there's this movement going on out here with some of these smaller players and I think it's got some legs, so let's let's drop all of the arsenal that we have available as Microsoft onto this idea because clearly, we weren't the first low code platform right, but suddenly we're bringing everything Microsoft has to bear on this idea and to see it blow up like that. Steve Mordue: You can say that for almost everything that we've got going on, the bots, the flow, all of these sorts of things. We weren't the first, but then we came in and just put all this horsepower into an idea. Ryan Cunningham: Yeah. And it so much is about execution and executing at the right time and doing it for the right people. I think part of the reason why we internally work quickly and don't want to be on the lazy river is also because I think we tried to approach it with this fundamental... This is going to sound weird, but distrust of our own instincts to say, "Look, we have a thesis that people are going to want to build software faster. We have a thesis that they're going to want to do that beyond just forms over data." That's going to take many different forms, but in the nitty-gritty details of who's actually going to find the most value in individual features and individual assembly of those features, there's a lot of margin for error. Ryan Cunningham: And the sooner you get real software into the hands of real humans and they can use it and react to it and give you feedback actively about it, but also just give you feedback through their usage or non-usage of it, then the sooner you have real data to adjust and change and do the next thing. Steve Mordue: So it's not really like build it and they will come, it's more like build something and let's see who comes. Ryan Cunningham: Exactly. Steve Mordue: And then build some more. Ryan Cunningham: Exactly. Develop a relationship with those people who have come and then make sure that you're building it in a way that they're going to get really excited about it and then extend to others. So we really prioritize when we have enough of a hypothesis to head in a direction get there as soon as possible in the world and then work really closely and quickly once you've landed there to make it great and learn, and be willing to be wrong and be willing to change. Steve Mordue: Don't worry. I pointed out when you [crosstalk 00:07:43]. It's a lot of moving parts. I know you came in through the Power Apps door but have since kind of got your fingers into the whole pieces of platform it feels like. There's a lot of moving parts going on. Whenever you have that many moving parts, there's going to be bumps and issues along the way. So I can imagine that's just a continuous thing that somebody's building something over here. Somebody over here. Maybe they didn't coordinate as well as they should have and it gets discovered later and then I imagine these little fire drills going on internally [inaudible 00:08:20]. Steve Mordue: Left hand wasn't talking to the right hand enough. Let's get that stuff going on. Is that part of your role is to referee those sorts of things or identify them? Ryan Cunningham: I guess you could say that. And that's also part of growing a product and a team across a really wide surface area. How do we put in place the right listening mechanisms to customers, to data and reviews internally so that we can catch those things sooner and react to them more quickly. Because in many ways the ambition here is to span a really wide area of software and do it with a platform that has value and relevance to a number of different people in that spectrum, which is fundamentally really hard. Ryan Cunningham: It's one thing to build a focused experience for one very focused narrow niche of people, it's another... That alone is hard. It's another to build a set of tools that a lot of different people can use. But I think that was actually part of our... If you rewind several years ago and look at what we did between the Power Apps software project which started independently and the Dynamics platform and bringing them together, we really realized at the limit these things converge. At the limit, making it easier for non-traditional software people, citizen developers, amateurs, makers, whatever you want to call them and making it faster for professionals to build apps, those two ends have to meet each other at some point for this to really scale. So let's rip that band-aid off. Steve Mordue: How close do you think we are? How close do you think we are to getting to that ideal point? I mean, I think there's still... Even when I look at the citizen developer stories, a citizen can go so far and obviously we'd like them to go as far as they're able to go, to comfortably go and pro dev takes over. I have to assume there's a continuous motion inside to keep trying to move that line. Let's simplify some of these formulas that may be required that are just whatever those stopping blocks where you see a citizen is able to get this far, it hits a wall. Can we get them to the next wall? How much is going on in that process? Ryan Cunningham: It's a great question and it is really one of the central things that keeps driving a lot of what we do. I mean, we also look at a professional's experience through that journey, right? You look at not enlightened professionals such as yourselves, but all of the other software people out in the world who are very skeptical of platforms and who have an instinct to start from scratch and write everything themselves and go through some- Steve Mordue: Some of that could be financially motivated also. Ryan Cunningham: Oh, sure. Steve Mordue: Yeah. Ryan Cunningham: Right? But I think realizing that two trends are really converging here. To your point earlier, low code is not new, but we've had low code in two very different camps. This is the company that shipped Excel 35 years ago, 36 years ago. We certainly know low code for true amateurs and there's always been this world of people without a software development background working around the boundaries of the software they're given with tools to solve problems and that goes straight to- Steve Mordue: To Access wizards. Ryan Cunningham: Absolutely. Excel macros, VBA, Access, InfoPath and a number of other products outside of Microsoft. That's an enduring tradition. Then on the other side, what we've been doing is professional software people for the last 40 years is just adding layers of abstraction and tooling and not repeating ourselves and borrowing from other people to more efficiently assemble solutions as well. You can look at a platform like what XRM was unofficially and Dataverse and Power Apps on top of it now is just a natural extension of making professionals more efficient by not doing everything from scratch. Ryan Cunningham: Now, that's where those two trends converge and you're absolutely right to answer your question. We focus on okay, we made a number of people successful at that. There's a plenty of existence proof in our community and in our growth numbers and in our customer stories of people coming at the product from both of those directions and getting really successful and having a lot to show for it. Now of course behind the scenes, we're still, I would say very hungry. We're still at a couple orders of magnitude less than the addressable market of software consuming humans of what we could be serving even for all the astronomical growth we've seen in the platform over the last couple years. Ryan Cunningham: I mean, so it is absolutely about how do we take people coming in the front door. I'm a Teams user. I have some Excel skills. I happen to stumble on this Power Apps thing. How far do I get on my first try? What brings me back? How do I go from a user who expresses intent to a user who has a moment of success, to a user who then has an app that's used in production. And even from that point to somebody who keeps coming back to keep putting apps in production. Ryan Cunningham: Then similarly as a professional, how do I expand my tool set from Azure and Visual Studio and how do I have good experiences in my first try with a platform. How do I get to a point where I put something out there that humans are using in the world and I feel good about it. We really closely look at retention. We look at funnels through those early experiences. We look at satisfaction. All those annoying prompts of how likely are you to recommend Power Apps to a friend or colleague. Those are really valuable data points for us in addition to just the general growth rates overall because of indicators of the likelihood to be successful and grow in the future. Steve Mordue: I know we definitely have had success with enterprise organizations in particular where IT has embraced this and shepherded the process and built in their own systems like at the whole chevron way that they go about making power apps developers out of their employees and they've got a very specific process. I guess the other side of the equation is a smaller company that doesn't have those kind of resources. It's just Bob who's always been handy with spreadsheets. Suddenly he's trying to figure his way around. It seems like that's the one where we can't give that guy too much help. Steve Mordue: In enterprise they're going to have their system. Maybe have classes internally. They send their people to and stuff like that. It's a smaller organizations where he's left to the documents he can find and what he can understand. I think one of the things that Microsoft has always been a little bit of a challenge with Microsoft and documentation in particular is that they assume a certain level of understanding, in particular Microsoft and there's lots of folks that are coming to the platform that have zero understanding of Microsoft or history or know anything. Even acronyms or none of it. Ryan Cunningham: Right. Steve Mordue: It's almost like you can't make the documentation too dumbed down to get to that success. Well, how big is the team up to? Now, the last number I heard, and this has been a while ago, it was like 7,000. It was a pretty, pretty good sized team for the bag. How big is it now? Ryan Cunningham: That's a good question. I'm not trying to dodge you. I suppose I could look it up. I don't know for sure what James is... That whole business applications group org size is, but that's actually probably a decent estimate now that's not too inaccurate. Now, that's spread across a really wide surface area. All of the first party Dynamics apps have dedicated teams working on them. There are a number of other orgs within that organization focused on things like advancing AI and whatnot and then there's the core platform team, the Charles Lamanna team which I'm a part of which we structure into a core team focused on the backend, on Dataverse. A core team focused on each of the front-end products, so Power Apps, that's my team, Power Automate, Power Virtual agents. Then we also have a dedicated group in the platform org around admin and pro developers, and those experiences. Steve Mordue: I think when he came in, there was closer to a thousand on the team. So I mean the team has exponentially grown because you can't keep a lazy river going. Ryan Cunningham: Nope. Steve Mordue: You got to have speed when you got that many people on the payroll all working on something. So I also recall a time and I know it's still there, where there was a maniacal focus by the business applications group on the competitors particularly Salesforce at the time. I know that Salesforce is still in the radar. It does feel like we've kind of moved from really being focused on one primary competitor as we've launched all of these different applications into other competitive spaces where now you guys have hundreds of competitors that are all out there. How much do you guys focus on what the competition is doing internally and how you guys gauge what directions to go? Ryan Cunningham: It's really important to be aware of what people are doing in the marketplace. And we do spend a lot of time making sure that we have an intimate and hands-on not just academic understanding of what a lot of different software companies are producing out there. Steve Mordue: So you guys have licenses for everything. Ryan Cunningham: Well, where we can and it gets complicated because Microsoft also partners with many companies. Some companies we have agreements with about who will or won't use what software and we've got a lot of great lawyers to help us navigate that whole [inaudible 00:18:23]. I think the point is look, we're adding software to a world that already has a lot of software in it. It's important to look left and right and be aware of what else is out there because none of this stuff gets consumed in a vacuum by customers. You go to any moderately large customer organization, there's already a CRM system or seven in place. There's already an ERP system or eight in place and there's already a bunch of individual systems around that for point things and that's just the world we live in. Steve Mordue: And if they're exploring something, they're seldom exploring one thing. Ryan Cunningham: Exactly, right? And often if they're exploring especially a platform. There's a lot of existing things and a lot of the conversations become about how does this work in an existing ecosystem and how does it work? How can it potentially consolidate some of those things? We had Ecolab at a recent digital event talking about some of their Power Apps and Dynamics implementations. The average field employee at Ecolab had something like 27 different individual tools that they had to use to get their job done and it was a mix of... I mean, they had dynamics and they had Salesforce, and they had an ERP system, and they had a whole bunch of individual custom homegrown things and this experience was just really terrible for somebody out there on a tablet or a phone trying to inspect your water filter at your company. Ryan Cunningham: Starting to bring in Power Apps as a front door to some of those other systems without replacing them and just even making the wayfinding better is key. So look, it's important for us to be aware of what the world is doing. I would say it's never as simple as pure competitor or not in that picture because look, if you're a company like Microsoft, a lot of the names you rattled off or alluded to are also Azure customers and they're partners with them in other places. We're fundamentally a platform company I think is what it comes down to. Ryan Cunningham: The world is better when people can choose what they want to choose and are able to interoperate with those things at scale. Now obviously, there's incentive for us to have them using our stuff in that mix which is why we care a lot about it, but there's really not... Especially if you look at the body of what we offer even just in the platform, there isn't a clean head-to-head competitor right now for all of it. There are certainly competitors for each piece and I think being aware that those customers have choices and that we want them to genuinely choose the best and we want to be the best, that means we have to be aware of what best is and what customers define as best is just as important as what the guy down the street is offering. I think that the business applications group has the advantage of the enormous coattails of Office 365, now Microsoft 365. Steve Mordue: Sure. I don't know how many calls I get from a brand new customer who the primary reason they're looking at this platform is because they're already using Microsoft 365. And this idea that we want everything to work together and talk together. I think those coattails are an example of coattails that some of the other companies just don't have. You look at Salesforce for example. They don't have this productivity suite with millions and millions of users. So their story is going to be... We can integrate story and I just see more and more... I think we have to give such a credit for this because for many years Microsoft had a mixed reputation with IT. Steve Mordue: There are lots of people that hated them and all sorts of different things and such. It kind of seemed to have changed the attitude of the company to where IT who used to be like we're using on-premise exchange that's the only Microsoft thing we're going to touch. Now, they've brought in Microsoft 365. Now from an IT standpoint, it's you know what, I don't want to make my life any more difficult than it needs to be. What's the most logical choice for business applications when we're already stood up on all of this stuff and it's an enormous advantage and a huge coattail for the whole business applications group to ride in on. Ryan Cunningham: Yeah. I mean, this is why we focus so much on the platform working well in Teams for example. We've put a lot of effort into that this past year. I mean, part of that is the world turned upside down and changed and everybody started working in Teams. The other part of that is it's a huge advantage for a customer to be able to program and customize the collaboration environment whatever that is. Again, there's a long history of that within Office with SharePoint and InfoPath and stuff like that, but being able to look at that in a modern world and say, "I already have every employee working every day inside the team's environment. If I can start to put line of business applications in that environment, it's much easier for those employees to discover and it's much easier for them to then work around and collaborate around when those experiences require some form of collaboration." Ryan Cunningham: There are major Microsoft customers, Fortune 500 customers with tens and hundreds of thousands of users in their tenant that have more than half of those users using a Power App and Teams every month. You see IT departments using it. Those are not necessarily bottom-up Citizen Developer apps. You see IT departments really seeing that as a way to sort of re-imagine maybe what we might have called an intranet site 10 years ago sort of imagine an employee-facing app in the place where employees are already working. Steve Mordue: Sometimes, I actually feel a little guilty that one of our biggest growth years was a result of a virus and certainly the same could be said of Teams. I mean Teams was doing fine, but a virus really catapulted Teams to the position that it is. You feel a little guilty, but then again it is what it is and somebody has to feel that that need and it does create some massive opportunity. Ryan Cunningham: For me, especially rewinding to March and April, and May, I mean this was really a pressure test of our whole promise. The whole shtick and spiel of saying you can develop apps faster, you can do it quickly, you don't have to go through all the time and expense of software development, you can put it where people want to use it. Got a lot less nice to have in March of 2020 went from a lot of people from, "Oh, that sounds cool. I'll check that out someday." Steve Mordue: Someday. Ryan Cunningham: This is interesting to this is the only game in town. There were moments where I don't... I hear what you're saying. It is difficult to go feel like you're thumping your chest about business success in a year where a lot of people have had a really hard time and I really want to be sensitive to that. At the same time, the platform has really directly and indirectly helped a lot of people with those struggles. A whole number of both through the healthcare response to COVID, solutions that were implemented almost literally overnight in some cases for major state governments around the US and national governments abroad to first roll out large-scale testing programs on portals with CDS or Dataverse behind it and then roll out economic assistance programs on the same platform. Ryan Cunningham: Now rolling out return to work solutions on the same platform. Those are things where the traditional model of start up a waterfall development process, go write a giant requirements document, triple bit it, go through... You don't have the luxury of the Gantt chart in this world and you have to be able to move fast. And those are places where that is the platform we've been building for is that environment where we got to move fast. We have to do it non-traditionally and we have to do it with a lot less effort. Ryan Cunningham: This last year has really forced us to hone in on that value prop and prove that it's real, and frankly adjust a lot to make it more real for people who are trying to get that value. So I would say we have learned a lot in the course of this pandemic. A lot of people have. But we've also been able to do some good for the world in the same breath. Steve Mordue: It definitely was interesting timing because if you guys probably had to pick a time for a super crunch test of our platform maybe you don't like to see it in another year out or something. Ryan Cunningham: Yeah, sure. Steve Mordue: You can't cage these things, but it kind of hit when you guys still had some wiring to finish and I would imagine that the pressure on the team... It's one thing to we got to be out to market quickly because of competition. It's another thing because something like this has come. It has to bring a huge amount of pressure the team. We need to take Teams to the next level. We need to take build your own apps the next level and suddenly we've got an entire workforce that is now working from home that never planned to be working from home that is completely ill-equipped for that entire motion and these people need this stuff fast. Ryan Cunningham: Not to mention an entire generation of students who are now learning remotely, many of them in every age group from my first grader up to colleges and in universities. It's affected everybody. But you're right. I mean, the platform has been stretched at every level and it's not just the power platform. You're right. It's also very much Teams. I saw a really interesting internal presentation from an engineering leader in the Teams org comparing, "Look, here's what our load and traffic pattern looked like in January of 2021 and then to scale superimposing that on what it looked like in March." Not to say that, "Hey, look at all this great growth," it was really to say, "Look at what it took to go scale a planet scale service that dramatically that quickly." That was not a pleasant experience for the engineers having to work on that. That was [crosstalk 00:28:54]- Steve Mordue: A lot of late nights. Ryan Cunningham: ... 24/7 as any other response. No software is perfect. We like to gripe about everything and I share my set of barbs with stuff, but man, I have a ton of respect for the Teams engineering group and how well they have handled that just massive overnight change. Steve Mordue: So as we're recording this, vaccines for the virus are rolling out and I assume at some point in the coming months, it'll be behind us. In the meantime, it was around long enough to push lots of people to work from home longer than maybe their company owners thought would have to happen, but now they've gotten used to that. They've made accommodation. They've made it work. What do you think is going to happen when this particular crisis has passed and there's the ability to go back to normal? What do you think is going to happen with all these folks? Are we going to see a mass return to offices? Are we going to see people say, "This is working"? What are you guys thinking? Ryan Cunningham: I mean, it's a good question. I don't know that I can speak for all of Microsoft on this one, but I think at least in our own team- Steve Mordue: What do you think? Ryan Cunningham: I mean look, our team is already very globally distributed. We have the majority of our engineers and core products, PMs working in the Pacific time zone, but we have a significant group in Paris. We have a significant group in Bangalore. We have individual pockets. We have people in Fargo, North Dakota. We have a team in- Steve Mordue: Israel? Ryan Cunningham: We certainly have team in Israel. We have teams in parts of Europe. We have a team in Toronto. If nothing else, I think the core of [inaudible 00:30:49] sound based team has developed a lot more empathy for the experience of the very significant portion of our group that works around the world. I'm very experienced joining Teams. And I really hope that that continues if nothing else even if we all end up back in offices at a more regular level. Ryan Cunningham: We've learned at digital events and conferences and stuff. Certainly, it is not the same as being in the room with people catching up and networking, finding those discovery and unplanned moments with humans. And I do believe that we will go back to getting in rooms together both as employees, but also as colleagues. I really hope that we get to do that again soon. However, some of the digital events that we've pulled off as unelegant as some of them have come together also very rapidly having to figure out how to completely reimagine conferences like Ignite virtually in just a few months, those themselves were gargantuan tactics. In some cases there were orders of magnitude more participation in those events than when you had to get on a plane and fly to Orlando to get the benefit really. So there's- Steve Mordue: If I'm Microsoft, I don't know how eager I am to go back to in-person events given the success of like you say, I mean, so many more people able to attend. Microsoft's goal in having an event isn't for us all to hang out and have beers, it's to disseminate product information to his broader audience as possible and as deep a format as possible. Sitting in a session room, watching some guy present a slide deck, maybe it's a little more interactive, but not enough more interactive to justify the 30 people behind me versus 3,000 people that could be behind me in a video meeting. Steve Mordue: So from Microsoft's standpoint, you would think that, "Hey, great news. We don't have to go back to doing live events," which are, I think, they got to be a huge expense, a huge logistical challenge, all that sort of stuff. So the only reason to go back- Ryan Cunningham: I mean, I imagine- Steve Mordue: ... would be camaraderie or something. Ryan Cunningham: Like all things moderation. I'm sure we will... I hope we will reconvene at least some live events and I'm sure we will. I think we've learned that there's probably a bias before this year, this past year that the digital portion of a live event would be much less valuable. I mean, even already, I don't want to overplay that hand. Even already, we would frequently get more total usage over a lifespan of content consumed digitally when it was produced at the live event than at the live event itself. Ryan Cunningham: You could take a keynote at Ignite. There's 3,000, 10,000 people in the room, whatever, but then you go take the three months following the streaming of that online would accumulate far more visitors and end users than originally. That was already known. But being able to extend that from the keynote stage out to every session and being able to figure out how to produce that type of an event in a very decentralized way is, I think we've learned a lot through that process. Ryan Cunningham: Back to your question about people going to offices and the team working in places, I think there's a lot of reasons why a lot of people really value that type of working whether... There's people on my team who live alone and are really, really craving social interaction with other humans that are ready to come back. But there's also people on my team and self included with young kids in the house and a lot to manage and really craving return to normalcy and in that type of life environment. Ryan Cunningham: So I think work from home, I think we've all learned that we can do it and some people have learned that it's even better for them, but I think there's a lot of people who will still value working in a physical location and I hope we'll return to a good chunk of that as well. Steve Mordue: Yeah. It does get kind of lonely for a lot of folks especially those social people that need to be around people, need the water cooler or need to go to lunch. Ryan Cunningham: Yep. Steve Mordue: That's the best part of what they're doing. Ryan Cunningham: Yeah. Steve Mordue: Let me ask you about... Maybe I'll get a little self-serving here now. Ryan Cunningham: Sure. Steve Mordue: You're familiar with our RapidStart CRM? Ryan Cunningham: Yep. Steve Mordue: And I'm just curious about what the team internally thinks about motions like the one we're doing and others are looking at where we've... And I know you'll be a little biased because you're more on the platform side as is Charles. Charles is less concerned about the first party group. They got their own problems to deal with, but we're basically making a business out of building simpler versions of what the first party Teams have built for an audience that isn't prepared for that level of complexity. Ryan Cunningham: Yeah. Steve Mordue: And we've built it to run on the $10 pass, and we recently made it free. I'm just curious what the talk in the halls is about ISVs like us that are basically building products that are attacking directly. I mean, I'm attacking directly the sales professional for sure and even enterprise for a lot of customers because you've given us enough in the platform that I can build quite a bit for a lot of customers before I'd have to really go to those first party. What's the talk in the halls about that kind of motions? Ryan Cunningham: Well, luckily we don't have any halls anymore, Steve. We're all working from home. Steve Mordue: That's true. Ryan Cunningham: Otherwise we're- Steve Mordue: In the video halls. Ryan Cunningham: [crosstalk 00:36:36] Steve Mordue in every elevator lobby. Look, I will say a couple things on that. I don't want to speak for Charles, but from a platform perspective and certainly from my perspective too. Yes, our day job is focused on building a platform. Our biggest customer of the first party apps running on that platform still by revenue at least. We have a lot of incentive as a Microsoft shareholder and as a member of the business applications group and seeing the first party apps be successful. In fact, a lot of our effort and our engineering effort goes into helping those first-party apps be successful and stay successful and get modern and get fast and get mobile in addition to or in some cases around building the core platform itself. Steve Mordue: James has said not that long ago that make no mistake, those are what pay the rent. Ryan Cunningham: Yeah, absolutely. Look, Power Apps is driving an incredible amount of growth from a both a usage and a revenue perspective. But yeah, I mean there's an established greater than a decade business in CRM at scale that customers are driving themselves trusting billions of dollars of business too and paying Microsoft a lot of money for that privilege, right? So we take that very seriously and we are directly incented to protect that business whatever that means. Ryan Cunningham: Now, that said to rewind earlier in the conversation, we're a platform company at heart right and it's not just that Steve Mordue can go out there and build a CRM system on the Dataverse and Power Apps platform. I mean, we have multiple Power Apps competitors building on the Azure platform. They're Azure, and that's great as a shareholder and as a software person. The best solution should win and that's never going to be a one-size-fits-all answer for every customer. To your point, there are some customers that are going to be best served by a certain piece of software and Microsoft as a builder of generic things is not going to get into every niche, it's not going to get into every vertical. Ryan Cunningham: We want an ecosystem of people to build on the platform and extend things and even build fully standalone things for those niches, because we won't get there ourselves and we know that there are more of them out there where expertise needs to go. For Microsoft to really have a Microsoft product offering at scale, it needs to have a really big business behind. It's a really big business behind it. There's plenty of opportunity in the market at other multiples that is very profitable for software vendors and very advantageous for customers that are businesses that Microsoft will not directly enter. Ryan Cunningham: So I think in those worlds if the platform doesn't work for that, then what's the point of having a platform. It needs to work for that and we need to make RapidStart successful just like we need to make the first party Dynamics app successful. I believe those two things are not at odds with each other and they should live in a co-existing world. Ryan Cunningham: From a customer perspective even as a platform person, a lot of people will come in and say, "Should I use this off-the-shelf piece of software or should I build it myself in Power Apps?" My first answer to them is always if the off-the-shelf thing does what you needed to do or even does 80% of what you needed to do, it's usually worth buying. And even if the price tag feels more expensive, because what you're buying there is a team of people behind that app who not only put all the effort into making it, but are going to keep putting effort into making it better. Ryan Cunningham: And whether that's Steve's team or whether that's Muhammad Alam's team that is almost less relevant. The concept is I'm going to buy a piece of software that people have already figured out a lot of the hard parts for this use case and they're going to keep making it better. Now the ability to extend it is really important in business applications because selling shoes is very different than selling wind turbines even if it all involves selling stuff. [crosstalk 00:40:55] Steve Mordue: It's one of the reasons we ended up going free. When I first came up with that idea for RapidStart, we launched it in 2015 and it sat on top of CRM online the single SKU at the time to just really make the whole thing simpler because there was that need for something to be simpler. I had this dream that I was just going to sell that. People would buy it, pay me every month and leave me the hell alone. That was what I had imagined. But everybody, everybody wants to tweak and fiddle and make it unique. We actually look back last year at our revenue with 10 times more revenue on the services of helping customers customize our app that we did on the recurring revenue. Steve Mordue: That's the reason we decided, "Well, let's just make the app free and lean into the services as much," because I really didn't want to do that. I didn't want to do that business at all. Now, I'm being you know pulled in or the godfather won't let me out of the services business. But you're right, everybody needs something unique. So we really recast them as accelerators as opposed to here's something you just buy and use. But it's the same even with the first party apps. Nobody installs a first party app and just uses it. Steve Mordue: They've all got to be molded to fit the business, and I think that that's the nice thing about the platform whether it's on first party or just on Power Apps is you've got all the tools to... And that's actually one of the challenges we run into, I'm sure you guys do too where they look at some app and they say, "Oh, that's not exactly what I need," and then they move on, without realizing that, you know what, that can be exactly what you need and frankly, with the tools available that we have today, not that expensive, not anything like it used to be. Ryan Cunningham: Supposed than what I need and I can make it to work. Steve Mordue: Yeah, and a fraction of what it used to cost to do those kind of services. Ryan Cunningham: Part of making this stuff easier to adopt is about having apps that are much... At least much closer to what a customer needs out of the box. They don't have to do a bunch of customization upfront. I think something that we have been on the journey from, if you go rewind 10 years in CRM to now is make it less of a giant monolith make individual modules much more ready to consume. We've done a lot of work around that. But even within Power Apps, a lot of people get started by grabbing a template and implementing it and starting to use it fairly stock and then realizing, "Hey, I want to put my logo on it and then I want to change this form and then I want to change the field. And then I want a thing to kick off." Ryan Cunningham: Making the customization incremental as opposed to putting a really large tax and price tag before it's useful is one of the tactics we pursue to make it easier to get more people started. But that said, there will always be the need to tailor and customize software in a business application space. I think one of the trends we are seeing is this blurring of lines between... We like to pretend classically that there are ISVs who produce software and put it in the world and then never touch it. Ryan Cunningham: Then there are system integrators who do the dirty work of services to make it work. Those lines get really blurry in the modern world where from a classic services provider standpoint when I'm building and customizing on a platform, it's actually much easier to then start to templatize and repeat my solutions so I'm not just doing labor every single time. Ryan Cunningham: And to your point from a software maker perspective for customers who want to constantly customize it, it gets more viable to go the other direction depending on what your business model is. We see a lot of people living in that world. We even see customers themselves, energy companies, healthcare companies building stuff, financial services companies building stuff for themselves on the platform and starting to commercialize it to other people in their industry because it's on a platform that's transferable and that's something that classically you didn't see with line of business software. Ryan Cunningham: It was built in a vacuum custom and very tailored for one customer and then it sort of lived in that silo for a long time. But the ability to make those assets transferable is a huge advantage in this world. Steve Mordue: Back when they really first started pushing the Citizen Developer motion, I think I wrote a post about the end of SI business. This is it. We're all dead now. They won't need us anymore. The sky is falling, Chicken Little. But now as we've seen this thing roll out, because it is less expensive to get deployed, there are people building apps and using apps that would never have considered it before. Steve Mordue: So while I would say it's probably true that our average customer SI project has lost a zero in value, there's 10 times as many of them. So it's evened itself out. We've got many more customers available now than when the only way you could become a customer was if you had really deep pockets and a lot of patience. So we just opened up the number of potential customers by 10 times even though the deployment of each has gone down some. I'm not disappointed. Ryan Cunningham: And I think that trend is holding. I mean, I think you see even some of the big services companies like the big four and stuff like that actually seeing some very similar trends where they're building real practices on power platform whereas a couple years ago, they didn't see it as something for their business model, maybe even a threat to their business model. Now, they're realizing, "Look, I can drive real revenue out of this just the size and dollar amount and number of projects is a different mix that it was before." Ryan Cunningham: In some cases, those tend towards strategic consulting engagements. It becomes, let me think about helping a... For a large global organization to wrap their head around how do I use Citizen Development in my company? How do I keep it secure? How do I monitor it? Where do I let a business unit roll their own thing versus where do I bring in a team of professionals to build and maintain a solution? Ryan Cunningham: Even just that decision-making process and the center of excellence and governance practices that go around it, that's a major engagement that a lot of customers need help with right now because they're not organized for that today or resourced for it today. And then you look at getting into each of those individual projects. Certainly today, even in a future where apps are 10 times as easy to build as they are today, if I'm going to go roll out a mission mission-critical solution for managing customer data and critical decisions, I need software-minded people to help me think about how to keep that compliant, about how to build it in a way that humans are going to want to use it. Ryan Cunningham: Just because we put a tool like Photoshop out there in the world, does not instantly make everybody a photographer and a digital artist. There's still that mindset and expertise that's going to be really necessary. So for a lot of a lot of services organizations right now, I think they're realizing that there is a lot of value both in the execution of individual apps and projects, but then also in helping customers adapt to this new world where a lot of people can build software and you have to make decisions about who builds what and how you maintain it. [crosstalk 00:48:15] Steve Mordue: I think definitely one of the areas that's been blown up completely is the old ROI story because you used to be looking at a significant investment to deploy something of time and money, and the return on that investment was quite some time. That was what was going to limit the growth of any business application platform out there was... And now, that's produced almost nothing. Steve Mordue: So literally, Bob can go build something that starts generating revenue or saving money in an afternoon. The ROI, it's not even a question anymore about a half a day of Bob's time to go and streamline this process and save us five hours a day with his four-hour effort. Ryan Cunningham: True. Steve Mordue: And that didn't exist before. That just did not exist within the dynamics application before platform, before Power Apps, before Canvas apps. It's completely changed the entire game. Ryan Cunningham: Yeah. Steve Mordue: Before I let you go, what of the things as you look across the landscape right now and maybe the things that are coming up that have been discussed that people are aware of, what excites you the most? What do you think is... Two things. What are you the most excited about? And the other one is what do you think more customers would be excited about if they understood it better or realized that that's the most underutilized high value thing that people are just missing? Ryan Cunningham: Sure. Those are big questions. I think there's a lot that I get excited about. For people that know me, it's not hard to get excited. Steve Mordue: Yeah. You're excited about that lamp in the background, I know. Ryan Cunningham: Exactly. It's a great lamp. It's not. It's a crappy lamp from Ikea. Look, I think for me certainly there's a ton of work in our feature backlog that's really cool and really exciting and there's a lot of work particularly around bringing intelligence to the authoring experience that I'm pretty excited about. To the earlier conversation we're having about make it easier for people to be successful and maybe not have to deal with that formula bar, there's a lot of cool stuff that we're starting to apply. Ryan Cunningham: We've brought AI builder to end user apps, but actually bringing that to the maker experience of being just... And not in magical unicorn pixie dust ways, but just in really practical ways suggesting ways for people to do things, suggesting things to do next, making it possible to write logic in natural language as opposed to having to know all the ins and outs of the formula for example. There's some really cool stuff cooking there that I think will start to continue to open up orders of magnitude of humans who can be successful. Steve Mordue: Move that bar farther down the path. Ryan Cunningham: Absolutely, right? Classically, sometimes we think about those as tools just for true amateurs. But if you go look at even all the productivity that a product like visual studio has brought to professional developers, it's in stuff like Typeahead and linting and all that. It's really about bringing micro intelligence to those micro interactions that a person who's living in this tool for eight hours a day, all day long is going to need to be really productive. Ryan Cunningham: So we're really thinking about that both ways. So those things are exciting. I think if you zoom out a little bit though beyond the individual level of feature work, I would say, what's most exciting to me and what I hope is getting more exciting to more customers is less about any one individual feature or product and more about what's possible when you start to combine them at scale. Ryan Cunningham: I think that's where, if you look at organizations that have really gone all in on Citizen Development and low code for professionals as well and start to work together, you see this new way of working where you have professionals and amateurs and IT people and business people knowing each other and working side by side in a place where they traditionally were opposed to each other. Or at least just not aware of each other. And that's where you get not just one cool app with one cool feature, but literally thousands of applications inside of organizations that are just creating a crazy amount of value and you start to change you start to change the lives of people in those organizations. Ryan Cunningham: Both the people that are able to implement that stuff, but also you just make the jobs better for the people who get to use stuff that was built by their company and was built much faster. That's ultimately super exciting to me is to start to see this making a real change in the way that humans are working and doing it through a mix of apps and bots and automations, and Teams experiences. Ryan Cunningham: It's when those things sort of work together in concert that I think they get most exciting. So I'm thrilled to see that happening. I'm really excited about this end-to-end stack of what customers have done with Azure resources through power platform, in Teams and how that has created a meaningful dent and how a company works. I'm super excited about all the work we're doing to make that smoother to actually implement and manage and deploy, but I really hope customers see beyond the one use case, see beyond the one app or see beyond the one product and see what's possible when I start to change the economics of how software is rolled out in my company. And by economics, I mean not just- Steve Mordue: It is a discovery process. Ryan Cunningham: ... who participates. Right, yeah. Steve Mordue: It is a discovery process. They stumble upon something. They start using something and if they're successful with it, then they start discovering these other pieces around it that are available around it to extend on it. I don't think the technology itself right now that we have is a blocker to growth. I think the biggest challenge with growth right now probably relies more on the complexity of the licensing side. I mean, there's a lot of customers- Ryan Cunningham: I mean, I think there's good parts of it. Steve Mordue: ... that can't even get started because they don't understand what they even need or how to buy especially in the Power Apps store where they've got some seated Power Apps capabilities, they don't know what word seated even means or that they have it, and then they're seeing all these cool Power Apps things and they can't figure out how do I get from here to there? Why can't I do this and that? I think that probably is a bigger blocker to potential growth than the technology itself. Ryan Cunningham: Maybe. I would say certainly- Steve Mordue: Have you read the licensing guide? Ryan Cunningham: It's my favorite James Joyce story. Steve Mordue: I'll bet. Well, most customers haven't and wouldn't. Ryan Cunningham: Well, I guess what I would maybe zoom out from that, I would say... You're right. The technology itself can solve a lot of problems for a lot of different people and we have existence proof of that. Getting an organization at scale to discover it to see it in that light and then to have an organizational culture embrace it. Certainly licensing is a part of that, but it's also about who in IT is responsible for it? How do we govern it? Where do we roll it out? Who is footing the bill when I do understand how to pay for it? Ryan Cunningham: At the end of the day, licensing is actually very simple which I know is a controversial opinion. You get a measure of it in Office. For extending Office, you pay for Enterprise data sources. There's two ways to pay. You pay per app or you pay unlimited, full stop. That's the license. Now, we do not do ourselves many favors when we have classically rolled that out. And I absolutely take your point that we have made the communication of that complex. Ryan Cunningham: And for a lot of customers, this is not a commodity expectation. We're at a point right now where everybody needs an email account and a productivity suite and Word processing and every seller needs a CRM license and those things are not necessarily controversial, it just becomes about what's the best price from the best vendor. Because they're mature products in mature markets. Ryan Cunningham: Low code is at a very different state of market maturity. So for a lot of people it's about not just understanding how our pricing is structured, but understanding organizationally for them how do they conceptualize ROI? How does the market offer these products and how do I evaluate that potential expense against the value I'm going to get out of it? I think in addition to making things like the licensing guide easier to read for people who do not have PhDs, I think it's also really about helping the market get more mature and seeing... We really genuinely believe this will become an expectation of organizations. Ryan Cunningham: If you go fast forward another couple years, if I can't rapidly innovate internally and I am dependent on a team of professionals to start from scratch every single time that I that I need a problem solved, that's going to be a major competitive disadvantage for organizations. And on the flip side, being able to have every information worker be able to do at least basic tasks extending their software and solving their own problems is increasingly going to be an expectation. Ryan Cunningham: We're not there yet from a market maturity standpoint. Not everybody sees it that way, but we've certainly seen enough proof of organizations already evolving to that point that we know that that's coming. So I think being able to get to that place is a journey for a lot of companies. It's then really the next phase for us of bringing the world to where we know it can be. Steve Mordue: I mean, you just look at some of the things in the past like the first Obamacare website debacle with all the millions of dollars they spent to basically build a website and then look at what it would have taken for somebody to pop that up on portals today. I mean, there's no compare. I mean, we've actually lost projects in the past because the people thought we didn't understand the scope because we were like 10% of what the other companies... So we clearly misunderstood the scope and they just misunderstood the value of a platform and what that does to a development cost and time cycle and everything. Ryan Cunningham: There are government entities that rolled out COVID testing solutions on Power Platform in literally weeks to tens of millions of citizens and had that go off without any major hiccup. You're right. We get back to that pressure test. It's like getting that to go to scale and to help more people see it that way and be able to expect that from their software. That's really the next mountain to climb. Steve Mordue: I think the two challenges we've had around licensing are that Power Apps versus Power Apps. We've got these two products that really are our different products that share the same name and that puts some confusion in customers where they think they already have Power Apps. Ryan Cunningham: Have it right. Steve Mordue: They don't understand why they have to go buy Power Apps or they have Power Apps. And the other one is the passes, the per user or the per app passes. Those are assigned in a different way than all the other licenses they have been using internally for years. It's the only thing that's assigned that way. So it's a different process and they're looking at how do I do this? I've assigned licenses all the time. I don't understand how to do this. Steve Mordue: Those are two spots if you could personally take as a favor to me, go clean up the pathways [crosstalk 00:59:39] on those to make that as smooth as possible for people to understand, that would be that would be awesome. Ryan Cunningham: And that feedback is well heard across the market. I mean, we are at the pace that we were trying to do some work on the first problem to clarify really Power Apps for Office from our apps for stand-alone. And then separately the per app concept is a really powerful concept and actually a lot of organizations have embraced it. I don't know if I'm allowed to say this. there's more monthly active usage of apps on a per app license today and this has been true for many months than there were on either the older two licensed models, right? Steve Mordue: Sure. Ryan Cunningham: I mean it hunts for a lot of people when they can realize, "Oh, hey. This is a way for me to apply the value of the platform to a use case without having to go have this broader discussion about committing the entire organization to an unlimited number of apps." Steve Mordue: And just a difference of cost Ryan Cunningham: It's a different concept for people. Steve Mordue: And just a difference of cost. At $40, I can afford to have 10 people use this. Ryan Cunningham: Right. Steve Mordue: At $10, well I can afford to have 40 people use this. So suddenly, strictly related to cost, you're going to see that usage explode on those lower cost licenses because those are people now using an app that weren't going to be able to use it before. They weren't going to justify the expense for that level, that tier if you will. You start getting into 10 bucks, I mean that's pretty much anybody in the organization you could justify 10 bucks for. Now suddenly, everybody has an app. Ryan Cunningham: Yup. We've seen a number of customers already even though this has been in market only about a year. Start there and then very quickly realize, actually we want unlimited [inaudible 01:01:25] people through the transition is a phase as well. Steve Mordue: This is something that you take in account as a builder of apps also if you're wanting to try and build for that, you build your apps understanding the licensing structure and you design for it. So listen, Ryan, I appreciate you taking this time out of your, obviously not busy afternoon. Ryan Cunningham: [inaudible 01:01:50] Steve Mordue: A rare not busy afternoon for you, I'm sure. I'm feeling very lucky to have caught you when I did. Ryan Cunningham: Sure. Steve Mordue: Any closing thoughts? Ryan Cunningham: Hey, keep doing what you're doing, Steve both being a rock in the community and also pushing us on the platform to make it better. I think ultimately we see this as a thing we're doing together and I mean that really genuinely. We don't sit in an ivory tower. [inaudible 01:02:18] When we do, we make plenty of blunders, but I think this thing we are building is bigger than lines of code. It's a mindset and I think the more that the community embraces it, the faster we go. So I really appreciate you and everybody that is hopefully going to listen to this someday and participate. Steve Mordue: There'll be thousands listening. There usually are. So don't worry. Ryan Cunningham: Yeah, 100%. Thanks for the call, Steve. Steve Mordue: All right. Cool, man. Talk to you later. Ryan Cunningham: Be well, peace.    

Baanbrekende Businessmodellen | BNR
#7 Met BettyBlocks bouwt iedereen zijn eigen applicatie

Baanbrekende Businessmodellen | BNR

Play Episode Listen Later Nov 13, 2020 36:46


Software ontwikkelen en door-ontwikkelen door iemand die geen developer is. Dat is wat wordt bedoeld met Citizen Development. Tech-analisten en IT-onderzoeksinstituten benadrukken voortdurend het disruptieve karakter van deze ontwikkeling en zien het als dé belangrijkste IT-trend voor de komende jaren. Chris Obdam zag deze toekomst 10 jaar geleden al en startte destijds met BettyBlocks, een no-code platform waarmee bedrijven en overheden zelf applicaties kunnen bouwen. Hyperfocus op klanttevredenheid is volgens hem één van de belangrijkste drijvers voor het succes van zijn platform, dat inmiddels ook over de landsgrenzen actief is. Van SAAS tot PAAS en APAAS. De platform-termen vliegen je tegenwoordig om de oren. Patrick van der Pijl legt uit wat de voorwaarden zijn van zo'n as-a-service businessmodel en vertelt hoe je dat succesvol implementeert. Als voorbeeld noemt hij de aanpak van Spotify.Over deze podcast Baanbrekende Businessmodellen is de 10-delige podcast waarin John van Schagen en Patrick van der Pijl in gesprek gaan met bedrijven die zichzelf opnieuw uitvinden en nieuwkomers die bestaande markten opschudden. See omnystudio.com/listener for privacy information.

Microsoft Cloud Show
Episode 364 | Citizen Development With Mike Fitzmaurice

Microsoft Cloud Show

Play Episode Listen Later Jun 23, 2020 67:39


In this episode, AC & CJ catch up with Mike Fitzmaurice to chat about citizen development.Guest Mike Fitzmaurice - Chief Evangelist & VP North America, WEBCON @mikefitz Mike on LinkedIn Picks AC’s Pick We are the SpaceX software team, ask us anything! CJ’s Pick Looking at the original Apollo 12 code listing (and the 1202 fix) Guest Pick - Mike Fitzmaurice Atlas Obscura

The South Bay Show
Aurelio Mattucci, Walk for Freedom

The South Bay Show

Play Episode Listen Later May 21, 2020 61:00


Our guest this morning is Torrance City Council Member, Aurelio Mattucci. Aurelio was elected to the Torrance City Council in 2018. He currently serves as Chair of the Transportation Committee, and as a member of both the Strategic Plan Committee and Citizen Development and Enrichment Committee. Prior to his Council election, Aurelio served as Vice Chair of the Social Services Commission and as a Board Member of the Torrance Rose Float Association. He has been an active participant in the community as a Torrance Police Department Neighborhood Watch Captain, Founder of the Unified Small Business Alliance, and a board member of New Challenge Ministries, a local food bank. This morning, we're going to discuss how the pandemic is affecting the City of Torrance, specifically the re-opening of businesses, and the Walk for Freedom held last Sunday. =+=+=+=+ To Find Out More about the two show hosts of The South Bay Show read on: Jackie Balestra features a comprehensive selection of things to do, places to go and people to know in the South Bay.to learn more visit http://www.SouthbayByJackie.com To Find Out More about Joe Terry visit https://www.MasternodeConsulting.com/about What's Happening in the South Bay, South Bay, Hermosa Beach, Manhattan Beach, Redondo Beach, The South Bay Show, Los Angeles, California, Current Events Calendar, Torrance, El Segundo, Palos Verdes, Covid-19, Covid19

Make/Shift
Modernizing Legacy and Embracing Citizen Development with Continental’s Sven Fleischer

Make/Shift

Play Episode Listen Later May 20, 2020 33:17


Improving internal processes at low cost is now a business imperative to stay competitive. We chat with Sven, Global IT Team Lead at Continental, about his experience tackling their EOL plans for critical process apps.

CommissionED: The Air Force Officer Podcast
034 - Senior Enlisted Perspective with Holm Center Command Chief CMSgt Jermaine Evans

CommissionED: The Air Force Officer Podcast

Play Episode Listen Later May 6, 2020 79:54


CMSgt Jermaine Evans is the Command Chief and senior enlisted advisor at the Jeanne M. Holm Center for Officer Accessions & Citizen Development. In this discussion with Colin and Reed, the Chief shares his experience working his way through the enlisted ranks and how that has shaped his perspective on officer accessions and leadership.01:27 - The Chief's background and experience in the Air Force34:01 - Getting hired as the first Chief in AFROTC39:44 - The differences between officers and enlisted airmen46:33 - What if we didn't have officers?58:06 - The Chief's leadership philosophy01:07:28 - Advice to officer instructorsContact or follow CMSgt Evans:Facebook: https://www.facebook.com/HolmCenterCommandChief/Instagram: https://www.instagram.com/holmcenterccc/Email: evansjer80@gmail.comEmail your questions and comments to airforceofficerpodcast@gmail.com. Join the discussion about the podcast, the Air Force, officership, and the Profession of Arms at https://www.facebook.com/groups/airforceofficerpodcast/.Facebook: https://www.facebook.com/AirForceOfficerPodcast/Instagram: https://www.instagram.com/airforceofficerpodcast/Twitter: https://twitter.com/afofficerpodReddit: https://www.reddit.com/user/afofficerpodShare your officer stories of all flavors using #officerAF.

Business Performance Podcast
058: Citizen Development and RPAs – A Conversation with Axel Schneider

Business Performance Podcast

Play Episode Listen Later Mar 6, 2020 49:50


One of the fastest growing artificial intelligence industry segments is Robotic Process Automation (RPA). RPAs are little applications or bots that automate mundane tasks and activities, freeing people up to address more interesting tasks. One company that is graduating from being a startup is UiPath, who makes robots so people don’t have to be robots. In this episode we meet Axel Schneider of UiPath who talks about automation, RPAs, and helping companies overcome the fears of automation.Axel is a private pilot, option trader, automator, gadget lover, and the Customer Success Director at UiPath. His love of automation and computers dates back to his purchase of a Commodore 64. My favorite quotes from Axel:“The majority of RPA tasks are drag and drop.”“Citizen development is a big thing with RPAs.”“You need to look very carefully for the use cases you automate.”How to reach and stay connected with Axel:LinkedIn: Axel SchneiderTwitter: https://twitter.com/axelinmelbourneWeb Site: https://www.uipath.com About PPQC:Process and Product Quality Consulting (PPQC) helps global executives tackle complex corporate challenges.To learn more about PPQC, visit www.ppqc.netSupport the show (https://ppqc.net)

Business Performance Podcast
022: Thinking Strategically and Tactically with Ankesh Kumar, Founder and CEO of LetsChat

Business Performance Podcast

Play Episode Listen Later Aug 9, 2019 22:32


In this episode, we meet Ankesh Kumar, Founder and CEO of LetsChat. Ankesh's passion for business communication led him to solve the dilemma of chatting with business associates without sharing cellphone numbers or downloading an app, thereby protecting your privacy and who and when people can connect with you.You can connect with Ankesh Kumar here:https://www.linkedin.com/in/ankeshkumar/https://letschat.chat/ankesh@letschat.chatAbout PPQC: Process and Product Quality Consulting (PPQC) helps global executives tackle complex corporate challenges. To learn more about PPQC, visit https://ppqc.net Support the show (https://ppqc.net)

The South Bay Show
Aurelio Mattucci, Torrance City Council Member

The South Bay Show

Play Episode Listen Later Aug 1, 2019 64:00


Our guest this morning is Torrance City Council Member, Aurelio Mattucci. Aurelio was elected to the Torrance City Council on June 5, 2018. He currently serves as Chair of the Transportation Committee, and as a member of both the Strategic Plan Committee and Citizen Development and Enrichment Committee. Prior to his Council election, Aurelio served as Vice Chair of the Social Services Commission and as a Board Member of the Torrance Rose Float Association. He has been an active participant in the community as a Torrance Police Department Neighborhood Watch Captain, Founder of the Unified Small Business Alliance, and a board member of New Challenge Ministries, a local food bank. This morning, we're going to discuss several hot topics with Aurelio, including the local coyote problem, the homeless issue and more. =+=+=+=+=+=+ To Find Out More about the two show hosts of The South Bay Show read on: Jackie Balestra features a comprehensive selection of things to do, places to go and people to know in the South Bay.to learn more visit http://www.SouthbayByJackie.com To Find Out More about Joe Terry visit https://www.MasternodeConsulting.com/about What's Happening in the South Bay, Hermosa Beach, Manhattan Beach, Redondo Beach, The South Bay Show, Los Angeles, California, Current Events Calendar, Torrance, El Segundo, Palos Verdes

Betty Blocks Podcast
Webinar: How Innovative Enterprises Implement a Successful Citizen Development Strategy

Betty Blocks Podcast

Play Episode Listen Later May 8, 2019 34:49


When it comes to implementing a successful Citizen Development Strategy in organizations, Chris Obdam, CEO of Citizen Development platform Betty Blocks, is who you want to talk to. Watch the webinar and discover why Citizen Development is your way forward.

Betty Blocks Podcast
The Journey to Citizen Beach. - Bouwe Koopal - BBOS2019

Betty Blocks Podcast

Play Episode Listen Later Mar 27, 2019 35:02


Bouwe Koopal has created the world’s first ‘atlas’ of the cloud. His creation, the UDI (Use, Develop, Integrate) bridges the knowledge gap between users and creators. His talk will take you on a journey to his personal favorite spot: “Citizen Beach”. A tropical paradise with everything you could ever want to know about citizen developers.

Betty Blocks Podcast
Gasunie’s Search for Citizen Developers. - Gasunie - BBOS2019

Betty Blocks Podcast

Play Episode Listen Later Mar 27, 2019 37:01


Gasunie is taking their digital transformation head on. Having already partnered with Betty Blocks, they’re well on their way to future proofing their organization. Now, Sjoerd is ready to accelerate their development process with citizen developers. Do you have what it takes to join their team?

Betty Blocks Podcast
Dutch: Bricklog Disrupts the Transport World with Citizen Development. - Bricklog - BBOS 2019

Betty Blocks Podcast

Play Episode Listen Later Mar 27, 2019 27:57


The secret to successful innovation? A tribe of the brightest minds ready for molding. Bricklog is pushing the limits of innovation by investing heavily in new hires and university students to become citizen developers. They’re creating a whole new generation to become a driving force in no-code application development.

Betty Blocks Podcast
How to Govern Citizen Development in Your Organization. - Simon Hunt - BBOS 2019

Betty Blocks Podcast

Play Episode Listen Later Mar 27, 2019 33:57


After 16 years on the front lines of low- and no-code technologies, Simon has established himself as a true veteran in his field. His keynote talk at Betty Blocks on Stage will give you fresh insights on governing citizen developers. His thesis on the topic has already inspired whitepapers for the Army Software House and Betty Blocks. Join Simon for a masterclass on how to establish citizen development successfully in your organization.

Citizen Developer
Will Citizen Development Be Disruptive?

Citizen Developer

Play Episode Listen Later Dec 7, 2018 15:27


Citizen Developer Darol Tuttle discusses recent feedback on prior episodes and answers the question whether citizen development will disrupt traditional business practices with a resounding, YES!

IT Visionaries
The Best of Citizen Development from Season 1

IT Visionaries

Play Episode Listen Later Nov 19, 2018 16:43


Season 1 of IT Visionaries brought terrific guests and their takes on citizen development. In this episode of IT Visionaries, here is the best of citizen development from this past season featuring takes on encouraging new developers to the benefits of implementing it. IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.  Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM. Read: AI Meets CRM: An MIT Tech Review Whitepaper The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

IT Visionaries
Citizen Development in Education

IT Visionaries

Play Episode Listen Later Nov 7, 2018 11:14


In this special episode of IT Visionaries, Jamie Smith, Chief Information Officer of the University of Phoenix, shares his thoughts on citizen development, retaining top talent, and why it’s important to understand that all applications have a life cycle. IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.  Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM. Read: AI Meets CRM: An MIT Tech Review Whitepaper The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

IT Visionaries
What The Future Looks Like Where Everyone, Not Just IT, Builds Applications

IT Visionaries

Play Episode Listen Later Oct 15, 2018 16:40


On this episode of IT Visionaries, we welcome Zach Gray, Chief Technical Officer of MS Companies, an organization that provides workforce solutions to manufacturing companies to help increase their efficiency.  Zach shares with us how he scaled innovation and application development at MS Companies through Citizen Development, and what the future looks like where everyone, not just IT, builds apps.  IT Visionaries is brought to you by the Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization!  Learn more at salesforce.com/buildapps  Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM Read AI meets CRM: An MIT Tech Review Whitepaper Thank you for listening! If you like this episode, please subscribe to IT Visionaries and rate and review us on Apple Podcasts.  The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds and thousands at themission.co/subscribe

The South Bay Show
Aurelio Mattucci, Torrance City Council Member

The South Bay Show

Play Episode Listen Later Sep 13, 2018 62:00


Our guest this morning is newly elected Torrance City Council Member, Aurelio Mattucci. Aurelio was elected to the Torrance City Council on June 5, 2018. He currently serves as Chair of the Transportation Committee, and as a member of both the Strategic Plan Committee and Citizen Development and Enrichment Committee. Prior to his Council election, Aurelio served as Vice Chair of the Social Services Commission and as a Board Member of the Torrance Rose Float Association. He has been an active participant in the community as a Torrance Police Department Neighborhood Watch Captain, Founder of the Unified Small Business Alliance, and a board member of New Challenge Ministries, a local food bank. This morning, we're going to discuss several hot topics with Aurelio, including the local coyote problem, shared mobility devices, illegal dumping and more. =+=+=+=+=+=+ To Find Out More about the two show hosts of The South Bay Show read on: Jackie Balestra features a comprehensive selection of things to do, places to go and people to know in the South Bay.to learn more visit http://www.SouthbayByJackie.com To Find Out More about Joe Terry visit https://www.MasternodeConsulting.com/about What's Happening in the South Bay, Hermosa Beach, Manhattan Beach, Redondo Beach, The South Bay Show, Los Angeles, California, Current Events, Calendar, Torrance, El Segundo, Palos Verdes

Between Worlds
Rick Willett on analytical decision making, citizen development and the no-code revolution

Between Worlds

Play Episode Listen Later Sep 3, 2017 28:53


Starting work in the nineties, I quickly discovered that professional mastery had a lot to do with your ability to manipulate complex Excel spreadsheets. Analysts crunched numbers, programmers cracked code. These days, 21st century companies are trying to do the exact opposite - putting the power to create software and automate activities, in the hands of people closest to the work. Rick Willett, CEO of Quickbase, is one of the people leading this no-code revolution. Formerly at GE, and now focused on reinventing enterprise collaboration, we spoke about the future of work and the power of algorithmic decision making.

Between Worlds
Rick Willett on analytical decision making, citizen development and the no-code revolution

Between Worlds

Play Episode Listen Later Sep 3, 2017 28:53


Starting work in the nineties, I quickly discovered that professional mastery had a lot to do with your ability to manipulate complex Excel spreadsheets. Analysts crunched numbers, programmers cracked code. These days, 21st century companies are trying to do the exact opposite - putting the power to create software and automate activities, in the hands of people closest to the work. Rick Willett, CEO of Quickbase, is one of the people leading this no-code revolution. Formerly at GE, and now focused on reinventing enterprise collaboration, we spoke about the future of work and the power of algorithmic decision making.