Podcasts about southwest air

On today's MJ Morning Show: Sovereign citizens Morons in the news Customer demands to be seated in restaurant, tips over server's tray Hoarder had a dead body Wrong body in casket, funeral home tells family that it's the right body... "Final Destination" film #1 at box office MJ's IG... His dog Scout put up message Fester's son's toes saved by Crocs A mother credits Crocs for saving son's feet from lawn mower Teacher arrested in Hillsborough County MJ and family at AC/DC Last day for free bags on Southwest Air approaching Fire at Jacksonville Airport Mexican Tall Ship crashes into Brooklyn Bridge Squatter trucks Ex-Buccaneer arrested in Pinellas sting Guy on Tinder swipes right a record 2 million times Dark chocolate, tea good for blood pressure Happy classic rock songs Listener complaint Katy Perry still can't catch a break, now in Las Vegas Burger King lawsuit moves forward New Orleans jail escapees Warning on lead faucets sold online Trick help save dying plants

On today's MJ Morning Show: Fester is a scam artist Morons in the news Tiktok trend.. kids peeing on other kids' heads? Onlyfans model arrested for relieving herself in stores Plane boarding may change to facial recognition instead of paper or apps Was the Blue Origin launch faked? MJ had this encounter with a 'homeless' person Couple left baby in hotel room to visit bar... We took calls What's in the box?!?!?!? ATM money scammers still being chased down by Chase bank New College employee arrested for exposing himself... Family says there's a medical reason Soup recalled because of wood? Haley Joel Osment arrested What is 'code-shifting'? We took calls. Sports bra warning McDonald's non-menu item... Grilled cheese-but don't expect much Scams Bobby Brown doesn't think much of Britney's version of 'My Prerogative' Warnings about fake Ozempic being Rabbit sucked into engine of plane 70% of Americans check out of work 3 days before their vacation Southwest Air is making changes

On today's MJ Morning Show: Fester's video Morons in the news Karaoke story and challenge Signs you're a difficult person to get along with Internet story hoax Car makers changing gear shifts Chubby filter removed? "Bro-celets" New hotspot for 1st dates Michelle loves March Madness Marijuana smokers have higher chance of heart attack than non-marijuana smokers RIP George Forman Pink Pony fire Guy arrestred for stealing lap dances Diamonds all finally recovered two weeks later Fire at Epcot Fake Mickey in Naples, Italy Howard Frankland Bridge opening new lanes in new span soon Southwest Air flight stopped trying to take off on taxiway intead of runway Passenger pulled from bathroom on flight by pilot files lawsuit

In the 7 AM Hour: Larry O’Connor and Julie Gunlock discussed: WMAL GUEST: 7:05 AM - INTERVIEW - ANGELA MORABITO - Defense of Freedom Institute spokesperson and former Education Secretary spokesperson SOCIAL MEDIA: https://x.com/AngelaLMorabito Department of Education offices closed Wednesday for ‘security reasons’ Nearly half of Department of Education staff will be eliminated imminently Education Secretary Linda McMahon praises department for taking steps to eliminate 'bureaucratic bloat' Randi Weingarten 'really angry' over Ed Dept elimination months after saying union members 'don't really care' At Southwest Airlines, checked bags will no longer fly for free Trump buys a Tesla with Elon Musk in tow, at the White House Where to find more about WMAL's morning show: Follow the Show Podcasts on Apple podcasts, Audible and Spotify. Follow WMAL's "O'Connor and Company" on X: @WMALDC, @LarryOConnor, @Jgunlock, @patricepinkfile, and @heatherhunterdc. Facebook: WMALDC and Larry O'Connor Instagram: WMALDC Show Website: https://www.wmal.com/oconnor-company/ How to listen live weekdays from 5 to 9 AM: https://www.wmal.com/listenlive/ Episode: Wednesday, March 12, 2025 / 7 AM Hour See omnystudio.com/listener for privacy information.

Derek K. Hubbard is Manager of Public Relations for Southwest Airlines. In his role, Derek shares the story of Southwest with audiences across a variety of channels. For more than 10 years, Derek has been a sought after expert on how to craft compelling stories and influence audiences. He believes stories can change the world and everyone has one waiting to be told. We discussed all of this and more this week on the On Brand podcast. About Derek K. Hubbard Derek K. Hubbard is the Manager of Public Relations for Southwest Airlines, where he helps share the airline's story across a variety of channels. This year, he served as a jury member for Brandstorytelling 2025, a sanctioned event of the Sundance Film Festival, evaluating top films, podcasts, and episodes. With a background as a television producer in Dallas and experience in financial communications in London, Derek's expertise spans media, storytelling, and brand strategy. He's been recognized as a PR News 30 and Under Rising PR Star and has contributed to outlets like The New York Times, The Washington Post, and The Today Show. An avid communicator and entertainment enthusiast, he's even made an appearance on Carpool Karaoke! From the Show Want more on that Herb Kelleher Malice in Dallas arm-wrestling match? Check out the full story on the Southwest website! What brand has made Derek smile recently? “During my time at (Sundance's) Brand Storytelling (Festival), I had the pleasure of watching and and an episode of a series called Celebrity Substitute, which I believe is streaming on YouTube. What was really cool about about this series is that they went into classrooms and highlighted education, highlighted teachers and the incredible work that they are doing within our classrooms.” Connect with Derek on LinkedIn and check out Southwest's social channels and their website. As We Wrap … Listen and subscribe at  Apple Podcasts, Spotify, Amazon/Audible, Google Play, Stitcher, TuneIn, iHeart, YouTube, and RSS. Rate and review the show—If you like what you're hearing, be sure to head over to Apple Podcasts and click the 5-star button to rate the show. And, if you have a few extra seconds, write a couple of sentences and submit a review to help others find the show. Did you hear something you liked on this episode or another? Do you have a question you'd like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show. On Brand is a part of the Marketing Podcast Network. Until next week, I'll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices

On today's MJ Morning Show: Hot dogs banned in North Korea Movie - "Better Man"... a monkey movie? Morons in the news Road rage - man bodyslams woman in Massachusetts Pooping is good for your brain Triathalons Man won $500K using numbers off a plate from car that cut him off Fester's problem at home averted MJ spoke with Tampa Police Chief Bercaw about Gasparilla safety Guys are giving up on dating because of the cost? RIP Peter Yarrow Meltdown at the Southwest Air desk at Indianapolis Airport 9-year-old gets tattoo in Arizona New Ozempic side-effect Woman claims DoorDash used photoshopped image to prove delivery On a flight, should you ask for the full can? Gen Z'er calls Billy Joel song 'sinister' Gen Z'ers have phobia of talking on phone Pet owner will not be charged for shooting dog in park FHP released how many citations were made for not moving over Denis Phillips update Mark Zuckerberg speech online... viewers noticed this... St. Pete faced most robocalls/spam in Florida Diddy upset that Mangione is getting more attention than him Hulk booed at WWE Raw Bodies found in wheel-well badly decomposed

On today's MJ Morning Show: Getting out of timeshares Morons in the news A dog returned home after 9 days and rang the doorbell Dog saves child from potential kidnapping Burger King commercial annoys Michelle, delights Fester Sticker Schmucks Party City going out of business FBI warns athletes about burglaries Upper Deck driving coming to Raymond James Stadium Chipotle customer leaps counter to make own dish A brief addressing of the Roxanne situation Gaming the system to get early seating on Southwest Airlines Blaring audio on a flight Passenger exits flight onto wing in Seattle Passenger handles 'seat grabber' on a flight Hilaria Baldwin breaks out fake accent again Amazon driver ditches packages in woods Black plastic utensils not quite as bad as studies had originally shown Woman dress coded over shirt at Universal Studios Christmas tree disposal Property for sale next to Jeff Bezos for just $200 million Website blocked in Florida

On today's MJ Morning Show: Olympics games... are you paying attention? Morons in the news MJ's trip Roxanne's daughter was in 'Cats' Assignment to Roxanne to get an interview with Joe Exotic 4 songs that lower our IQ? Airline story 1 - Southwest Flight 150 feet over Tampa Bay Airline story 2 - Vomiting airline attendants on United Airline story 3 - Southwest Air cans of soda exploding aboard plane Julio Foolio's killers are identified and arrested World Record set in Tampa with Cuban sandwich Fresh Kitchen fire Not what you're thinking... girl gets screwed in butt Bag labeled 'bag full of drugs' Sinead O'Connor's COD Pauly Shore still wants to make a Richard Simmons biopic Denis Phillips update on the tropics Rod Stewart thinks his days are numbered

Many tell us many things. Some True (Dow Jones up 1% today). Some hyped (our product is the best). Some Lies (most political ads). Strong discusses several items told to us or others that perhaps expected one reaction, but received another. Southwest Air's recent decision to assign seats is one. Relax and listen to the spin doctors smile and lie!

Southwest Airlines is partnering with Archer Aviation to test out small air taxis at over a dozen airports in California. Learn more about your ad choices. Visit megaphone.fm/adchoices

From Wall Street to Main Street, the latest on the markets and what it means for your money. Updated at the open, midday and close every weekday, featuring CNBC expert analysis and top business newsmakers. Anchored and reported by CNBC's Jessica Ettinger.

Today we're speaking with Stephanie Stabulis of McCann Content Studio. Stephanie is the VP, Influencer Marketing US at McCann Content Studios. She is a veteran influencer marketing leader specializing in develop influencer marketing strategies and programs for brands. She's designed and managed award-winning campaigns for start-ups through Fortune 500 companies including icons such as Southwest Air, ESPN, Budweiser, Nestle, Nickelodeon, McDonalds, TJMaxx and Kellogg's. Her focus lately has been on creating better efficacy in influencer marketing for brands, while protecting the intimate relationship between influencer-creators and their followers. Stephanie's mission is to shape the next generation influencer marketing in a way that merges technologies with human creativity, authenticity, emotion, impact and purpose. Connect with her: Instagram: https://www.instagram.com/therealstephstabulis/ Timestamps [00:01:11] Women connecting at events. [00:06:31] Moving and organizing a new space. [00:11:33] Influencer marketing and cool products. [00:15:03] Influencer marketing origins. [00:16:49] Influencer marketing origins. [00:21:22] Freelancing vs. Agency Life. [00:25:49] Work-life balance at agencies. [00:28:46] Self-care during tough times. [00:31:13] Self-care and energy management. [00:36:41] Avoiding judgment from others. [00:40:17] Influencer campaign challenges. [00:44:24] Evolution of influencer marketing. [00:45:43] Personality tests and compatibility. [00:52:26] Psychic readings and reality TV. [00:54:05] Reality TV influencers and careers. [00:58:36] The goalpost in life. [01:01:34] Gratitude and anxiety relief. [01:04:42] Mutual value in influencer marketing. Want to join WIIM's Membership? Check out our website http://www.iamwiim.com/join Join WIIM's upcoming events near you! http://www.iamwiim.com/events Don't forget to follow us on Instagram http://www.instagram.com/iamwiim --- Send in a voice message: https://podcasters.spotify.com/pod/show/wiim/message Support this podcast: https://podcasters.spotify.com/pod/show/wiim/support

United Air, Alaska Air und Southwest Air warnen vor dem Opening vor den gestiegenen Kosten für Treibstoff. Apple hat durch eine Story im Wall Street Journal etwas Gegenwind. China habe staatliche Mitarbeiter aufgefordert auf die Nutzung des iPhone und anderer ausländischer Smartphones einzustellen. Eine gewaltige Schlagzeile, obwohl diese Restriktionen seit geraumer Zeit etabliert sind, und nur leicht ausgeweitet wurden. Die Meldung, dass die US-Wettbewerbsbehörde plant diesen Monat eine Klage gegen Amazon zu erheben, ist im Grunde auch nicht neu. Dabei geht es vor allem um das Einzelhandelsgeschäft und nicht den AWS Cloud-Bereich. Roku profitiert heute Morgen von einer Ausweitung der Sparmaßnahmen. Zscaler kann die nachbörslichen Kursgewinne in Folge der soliden Quartalszahlen und Aussichten nicht halten und tendiert etwas schwächer. Abonniere den Podcast, um keine Folge zu verpassen! ____ Folge uns, um auf dem Laufenden zu bleiben: • Facebook: http://fal.cn/SQfacebook • Twitter: http://fal.cn/SQtwitter • LinkedIn: http://fal.cn/SQlinkedin • Instagram: http://fal.cn/SQInstagram

► Zur Opening Bell+: https://bit.ly/360kochpc * Ein Podcast - featured by Handelsblatt. Helfen Sie uns, unsere Podcasts weiter zu verbessern. Ihre Meinung ist uns wichtig: www.handelsblatt.com/zufriedenheit Der Gegenwind an der Wall Street hält an, wobei wir eine Stabilisierung bei den Renditen der Staatsanleihen, beim US-Dollar und den Ölpreisen sehen. United Air, Alaska Air und Southwest Air warnen vor dem Opening vor den gestiegenen Kosten für Treibstoff. Apple hat durch eine Story im Wall Street Journal etwas Gegenwind. China habe staatliche Mitarbeiter aufgefordert auf die Nutzung des iPhone und anderer ausländischer Smartphones einzustellen. Eine gewaltige Schlagzeile, obwohl diese Restriktionen seit geraumer Zeit etabliert sind, und nur leicht ausgeweitet wurden. Die Meldung, dass die US-Wettbewerbsbehörde plant diesen Monat eine Klage gegen Amazon zu erheben, ist im Grunde auch nicht neu. Dabei geht es vor allem um das Einzelhandelsgeschäft und nicht den AWS Cloud-Bereich. Roku profitiert heute Morgen von einer Ausweitung der Sparmaßnahmen. Zscaler kann die nachbörslichen Kursgewinne in Folge der soliden Quartalszahlen und Aussichten nicht halten und tendiert etwas schwächer. Abonniere den Podcast, um keine Folge zu verpassen! __________________________________________________ ► Zur Opening Bell+: https://bit.ly/360kochpc * ► https://www.instagram.com/kochwallstreet/ ► https://www.facebook.com/markus.koch.newyork ► https://www.youtube.com/user/kochntv ► https://www.markuskoch.de/ *Werbung

Southwest Air by Alan Weiss

Exklusives Angebot für unsere Hörer: Testet Handelsblatt Premium 4 Wochen für 1 € und bleibt zu den Entwicklungen an den Finanz- und Aktienmärkten informiert. Mehr zum Vorteilsangebot der Handelsblatt-Fachmedien erfahrt ihr unter: www.handelsblatt.com/mehraktien * Ein Podcast - featured by Handelsblatt. Die Wall Street ist gefangen zwischen Wachstumsängsten und der Sorge vor einer anhaltend scharfen Notenbank. Was den Arbeitsmarkt betrifft, wurden im Dezember 223.000 Stellen geschaffen. Die Wall Street hatte im Schnitt mit 200.000 gerechnet. Wie dem auch sei, sind die Flüsterschätzungen nach all soliden Arbeitsmarkt-Indikatoren der letzten Tage auf 250.000 gestiegen. Kurzum: Das Risiko einer unmittelbar negativen Reaktion der Wall Street wurde dadurch entschärft. Die Arbeitslosenrate ist zwar auf 3,5% gesunken, wie dem auch sei, sehen wir eine Entspannung beim Lohnwachstum. Die durchschnittlichen Stundenlöhne sind im Vergleich zum Vormonat um 0,3% gestiegen, und im 4,6% im Vergleich zum Vorjahr. Die Wall Street hatte mit 0,4% und 5% gerechnet. Zudem wurde das Lohnwachstum für Oktober und November nach unten revidiert. Bei den Einzelwerten stehen erneut die Aktien von Tesla im Fokus. Die Verkaufspreise in China und einigen anderen Ländern Asiens erneut gesenkt, was die Aktie weiter unter Druck setzt. Die Basisversionen des Model Y und Model 3 sind in China nun 43% und 30% preiswerter als in den USA. Southwest Airlines warnt, dass wegen der Folgen der Stornierungen von fast 17.000 Flügen Ende Dezember, das vierte Quartal mit einem Verlust enden wird. Die Wall Street hatte mit einem soliden Gewinn soliden. Bed Bath and Beyond verliert weitere 11%, mit dem Aktienkurs bei $1.50. Der Einzelhändler wird Berichten zur Folge in wenigen Wochen Bankrott anmelden. Abonniere den Podcast, um keine Folge zu verpassen! __________________________________________________ ► Zur Opening Bell+: https://bit.ly/3tUqoRm * ► https://www.instagram.com/kochwallstreet/ ► https://www.facebook.com/markus.koch.newyork ► https://www.youtube.com/user/kochntv ► https://www.markuskoch.de/ *Werbung

Nummer 200! De Koninklijke Luchtmacht regelt een jubel-artikel in een tijdschrift om ervoor te zorgen dat alle neuzen dezelfde kant op staan voor de aankoop van het nieuwe C-390 transporttoestel. Bedenkelijke boekhouding van de helikopter van Donald Trump. Doekoe Airways (Suriname) blij met nieuwe 737. Ruzie om MAX-crash rapport. Ook ruzie om de nieuwe heli voor het Amerikaanse leger. De ellende van SouthWest Air. En nog veel meer. Luister naar de ongezouten mening van Menno Swart en Philip Dröge. Muziek: Tax Man - The Beatles. Op http://luchtvaartplaat.nl vind je 500+ vette vliegtuighits. DE BESTE WENSEN VOOR 2023! Tips en commentaar stuur je naar info@tmhc.nl Michiel Koudstaal is onze voice-over. Voor al je stemmenwerk ga naar voxcast.nl

Hour 2 - After a huge winter storm and a big travel nightmare... one carrier had a complete meltdown.  Now they may be facing the consequences.  Local and national news on Steve and Ted in the Morning.

This morning, more than 4,000 flights have already been cancelled and nearly 5,000 delayed—a staggering number for this time of day. Also, this weekend's deadly snow storm in western New York and the aftermath in Buffalo. Plus, the health of Pope Benedict, who stepped down in 2013, is taking a turn for the worse. And, the Supreme Court hands down a ruling that would keep the controversial “Title 42” policy in place for another six months until the final decision.

On today's MJ Morning Show: Taylor Swift ticket debacle & Calls Morons in the News Roxanne is going to the Teach-In... Fester is not Pete Davidson.. is he attractive? We took calls Thanksgiving office pot-luck... we took more calls Grandma in a wheelchair rolls out of control down a driveway Crypto lawsuit names some big celebrities Shaq... thinks there's two moons? Energy drink warning, Froggy... Southwest Air pilot hangs out of the cockpit window Jay Leno update Crotchety call Taylor Swift ticket debacle revisited with local celeb

SouthWest Air to face Lawsuit about mask policy. Teacher Union Funnel Covid money to political groups. Science is great, scientists are corrupt.

Updates in the mandate battle as Southwest Airline removes enforcement mechanisms from their policies. Meanwhile, Seattle fires over 100 officers for refusing to get the shot. Donald Trump files a lawsuit against fishing Bennie Thompson, the January 6th Select Committee and the National Archives and we review the claim. Updates in the Ghislaine Maxwell prosecution as defense lawyers and prosecutors settle the terms on jury selection and voir dire. ​And more! Including:​

A still Vegas-hungover Brian give the honest truth about Indigenous People Day vs Columbus Day as well as the wonderful “Let's Go Brandon” meme and Southwest Air's employee-led no fly zone in response to the covid vaccine mandate. Join Jason Stapleton's Nomad Network with THIS LINK to join free and start networking with other liberty minded folks! http://www.nomadnetwork.app/lion Invest in your future with iTrustCapital and use LIONS for 1 month FREE https://rebrand.ly/lionsofliberty Subscribe to THE BOHRING Podcast! https://redcircle.com/shows/bravo-and-beer http://www.Patreon.com/LionsofLiberty to produce your own episode and for all our amazing bonus content, like Good Morning Fuckhead, Conspiracy Corner, Rick and Morty Recaps, Do Nothing Man, Degenerate Gamblers and bonus interviews!   Learn more about your ad choices. Visit megaphone.fm/adchoices

A still Vegas-hungover Brian give the honest truth about Indigenous People Day vs Columbus Day as well as the wonderful “Let's Go Brandon” meme and Southwest Air's employee-led no fly zone in response to the covid vaccine mandate. Join Jason Stapleton's Nomad Network with THIS LINK to join free and start networking with other liberty minded folks! http://www.nomadnetwork.app/lion Invest in your future with iTrustCapital and use LIONS for 1 month FREE https://rebrand.ly/lionsofliberty Subscribe to THE BOHRING Podcast! https://redcircle.com/shows/bravo-and-beer http://www.Patreon.com/LionsofLiberty to produce your own episode and for all our amazing bonus content, like Good Morning Fuckhead, Conspiracy Corner, Rick and Morty Recaps, Do Nothing Man, Degenerate Gamblers and bonus interviews!  

Southwest Airlines cancels thousands of flights as pilots allegedly protest vaccine mandates. Former Pentagon software chief says the United States has already lost the artificial intelligence race with China and we review a concerning governmental report. What is happening in Miami-Dade public schools? We discuss several teachers all charged with crimes against children. And more! Including:​

How Upstream Marketing Can Help Drive Sustainable Growth  Kristin Kurth has an accomplished career in both upstream and downstream marketing. Her perspective comes from working across a wide range of industries, including consumer and luxury goods, financial services, automotive, healthcare/biotech, publishing, real estate, hospitality, technology, and for an array of non-profits. Kristin co-founded EquiBrand Consulting, helping clients from startups to Fortune 100 companies strategize, plan and launch integrated brand-building initiatives. She has developed an extensive ecosystem of marketing and brand-building partners who contribute to EquiBrand engagements as needed. Kristin began her career in advertising as a media planner on the Procter & Gamble business. She then worked in account management at BBDO and Ogilvy Chicago on packaged goods businesses, spending the majority of her early career at Ogilvy, where she was a Senior Partner and Worldwide Management Supervisor in charge of the Wilson Sporting Goods business globally. Kristin joins Your Partner In Success™  Radio to share:   The difference between upstream and downstream marketingInsight, Identity, and Innovation principles... what are these?Why are brands like Apple, Google, Disney, Amazon, Starbucks, Southwest Air, Nike so successful? Find Kristin on the web: Website | LinkedIn | Facebook | Amazon | Download Chapter 1 of Upstream Marketing here.  

In this episode, we hold our second interview with KrisAnne Hall.1) Southwest – Booted her colleague off a flight for wearing a “Blacks For Trump” hat & Trump facemask… Claiming he violated their “mask mandates…”2) Constitutionalist Amy Coney Barrett & Liberal John Roberts3) USA Today endorses Biden. Google sued for monopoly. Big Tech Censorship and how the Federal Election Commission (FEC) – NOT the Department of Justice (DOJ) – should be investigating USA Today, Twitter & Facebook for making “In-Kind” Donations to the Biden Campaign and participating in illegal election interference.

— 00:05:02 The sickness we should worry about in schools is evident in the social media posting of an English teacher concerned that parents will see what he's teaching their children— 00:14:25 Fauci skeptic & REAL scientist, Scott Atlas is joining Trump's COVID advisors— 00:29:27 125,000 cruise ship crew members have been shuffled from ship to ship for months. Their experience DEBUNKS Fauci/NIH/CDC lying statistics— 00:41:51 Laura Loomer experiences a NEW form of censorship and election interference from ISP Comcast. Will anything be done about it?— 00:51:18 John McAfee shows Victoria Secret how to survive the plandemic and Libertarian Party nominee Jo Jorgensen shows how to lose and election by pandering to BLM— 00:55:48 Another disable child attacked for not being able to wear a mask - kicked off Southwest Air flight— 01:11:44 Gates talks about his communications with Trump about vaccines and what Gates demands to see with testing— 01:25:06 MLB surveillance contract proves there will be no end to mask mandates— 01:35:45 Doctors lay out plan to punish people who refuse to get vaccinated— 01:45:59 Kamala Harris — the BEST pick for Trump as seen by her Rise & FallBANNED.VIDEO

Ephesians 4:29-32 “The Kindness that Gives Life”Summer Sermon Series: “Virtues that Keep Us Stable Leo Durocher is a name that will forever live in baseball lore. Durocher attained his fame as both a player and a manager and was enshrined for his accomplishments on the baseball diamond by being inducted in 1994 into the Baseball Hall of Fame. Nicknamed “Leo the Lip,” reporters could always count on Durocher for some offbeat quote they could use to generate fan interest in their regular columns. Some of Durocher’s quotes bordered on the religious, as in, “God watches over drunks and third basemen.” Some of them were anti-authoritarian, as in, “I’ve never questioned the integrity of an umpire; their eyesight? Maybe. But not their integrity.” And some of them were remarkably cutting edge, as in his response to a question on Jackie Robinson, the first black player in the major leagues: “I don’t care if the guy is yellow or black, or if he has stripes like a…zebra. I’m the manager of this team and I say he plays.” But of all the Leo the Lip quotes for which Durocher is famous, the one that stands out among the rest and has bled over into so many other areas in life where competition is the name of the game is his saying, “Nice guys finish last.” I remember when I first heard that Durocher quote as a young boy, I thought to myself, “I hope that’s not so. I hope nice guys can do better than that.” And now that I’m much older, I haven’t changed my mind one bit. I still am hopeful that nice people won’t find themselves consigned to the cellar. Because now more than ever, our society is in need of nice people to emerge and to make their influence known, especially in this day when it sure seems that little more than meanness abounds. It makes you ask the question, “Where is all of this meanness coming from?” A good place to begin is by connecting it to what the Bible calls sin, which is a deficiency all of us human beings share. That’s always why I have to chuckle when I’m watching the talking heads on television offering their commentary on the latest manifestation of meanness and when it comes to offering a way forward, one of them will say something along the lines of, “Now is the time for us to call upon our better angels,” as if all of the meanness that has afflicted our modern day is like a pair of pants we got dirty and simply need to change. Were it as simple as that – to be able to change our ways just as easily as it is to change our clothing. And yet, when you look at how at how the Apostle Paul called the church in Ephesus to offer its culture a transforming witness to what the power of the Holy Spirit might do in a person’s life, that’s precisely the image he employed to convey his message. He speaks of it as a change of clothing. Granted, Paul goes into much more detail than that in terms of how the Holy Spirit of God, through our faith in God’s gift of Jesus Christ, has “sealed us for the day of redemption” so that we find both the power and the motivation to take off one way one of living and relating to others in order that we might put on an entirely new set of attitudes and expressions that better reflect the presence of Jesus in us. Here’s how Paul phrases it in the twenty-second verse of this fourth chapter: “You were taught, with regard to your former way of life, to put off your old self, which is being corrupted by its deceitful desires; (in order) to be made new in the attitude of your minds; and to put on the new self, created to be like God in true righteousness and holiness.” Here is the context. The church at Ephesus was a multi-ethnic, multi-racial fellowship, which stands to reason. Ephesus itself was something of a melting pot in the first century world, situated as it was at an intersection of major trade routes in the Roman Empire. As the book of Acts tells us, Paul’s message of Jesus Christ had reached both Jews and Gentiles in that community so that the church at Ephesus reflected the diversity of such a cosmopolitan city. But as we all know from our own experience today, our common confession of Jesus Christ doesn’t automatically translate into “the unity of the Spirit in the bond of peace” (Eph. 4:3). We have to work at forging deep connections with one another, lest we see our oneness in Jesus weakened by cultural differences and political differences and personality differences and all manner of other differences that are too numerous to name. And how do we best do that? According to Paul, we stay in touch with the grace that changed us from the hapless and hopeless people that we were to a people who, through Jesus Christ, have experienced a renewing presence that opens to us possibilities that we never would have known by ourselves. “Quit being so mean to one another,” is essentially what Paul says to the church. “Get rid of all bitterness, rage and anger, brawling and slander, along with every form of malice. (Instead) be kind and compassionate to one another, forgiving each other, just as in Christ God forgave you.” The word for “kindness” Paul uses here is an interesting word. It means more than merely being nice to others. That’s how we normally define kindness. To say a person is kind is to say that he or she is nice. And while that’s not an untrue assumption, it doesn’t go far enough. According to Scripture, a kind person is a useful person, a person who serves a purpose. In other words, if all of those words Paul says that need to be expunged from our relationships with others because they make us what we might call today “dysfunctional” people, then our expressions of kindness toward others enable us to be the opposite of that, or “functional” in our dealings with one another. Is that how you characterize your relationships with other people? Are you able to cut others some slack when they disappoint you or deceive you because you know that deep down in your heart of hearts you have those same tendencies, which you are only able to keep under wraps because of the grace God showed you and continues to show you through your faith in Jesus Christ? You see, there’s something else in this passage that we don’t automatically recognize. The verb we normally translate “be” as in “be kind to one another” actually should be translated “become.” “Become kind and compassionate to one another.” In other words, this kindness requires a conversion, a transformation. Just as we change our worn and soiled and dirty clothes on an everyday basis, so must we rid ourselves of these natural human tendencies to wall ourselves off from others and to see them as threats and to show them contempt and disdain when they fail to live up to our expectations in order that we might grow into a divine, God-centered, Christ-honoring way of relating to others, one which is characterized by mercy and by grace, the same mercy and grace God showed us by accepting us through our faith in Christ. I don’t know if there has ever been a time when there has been so much meanness in the world. There probably has; it just seems that today there is more meanness than ever. But at the same time we see the meanness, can we not also see the tremendous opportunity we have to inject kindness into the culture so that in the midst of the meanness mercy might begin to do what mercy always does when it melts away the bitterness and rage and anger and converts it into something more purposeful, more functional? Some of you will remember when Southwest Airlines burst onto the scene. It was a time when competition in the airline industry was pretty fierce, and Southwest saw the chance to take what analysts have come to call a “blue ocean” strategy. Instead of circling the market with the other sharks in the same vicious ways, Southwest decided to do things differently, which in the beginning their competitors saw as quirky and offbeat, though they soon came to see it as transformational and began to adopt some of Southwest’s practices so that over the course of time Southwest Air ultimately changed the market. For example, Dustin and Caren Moore were on a Southwest flight home with their adopted baby girl, who was just eight days old. Midflight from Colorado to California, Dustin realized the baby needed a diaper change. So, a flight attendant led the couple to a space where they could care for their newborn. Nothing unique there; you would hope that any attendant on any airline would have done such a thing. The flight attendant then complemented the little girl and asked what had prompted a flight with such a young infant. The father told her story, as the mom was changing his daughter. It was a story that included nine years of fertility treatments and miscarriages and adoption stress. Five minutes later, after the couple and their daughter had returned to their seats, another flight attended came on the intercom to make this announcement: “Ladies and gentlemen, there’s a very special guest on our flight today. She’s only eight days old and she’s traveling home with her adoptive parents. So, we’re going to pass out some napkins and pens for anyone who might want to write a message for the new family.” Sixty notes were collected. One of them read, “I was adopted 64 years ago. Thank you for giving this child a loving family to be part of. Congratulations.” Dustin’s mother, the child’s grandmother, took the napkin notes and made them into a book so that couple could preserve the advice and good wishes to their daughter. Little wonder that Southwest Air has ranked as one of the most profitable airlines in the United States over the last decade. And even more, little wonder that other airlines have begun to adopt so many of their practices, which at one time seemed quirky and offbeat, but now, especially in this current climate, just seem to make good sense. What was it that Gary Shandling, the quirky and offbeat comedian, used to say? “Nice guys don’t finish last. Nice guys finish first. And if you don’t know that, then you don’t know where the finish line is.” OK; that approach may not get you into the Baseball Hall of Fame, but it is the only way any of us will expect to make into the Hall of Fame of Faith. For as any baseball fan will tell you, the real purpose of the game is to get around the bases and make it back home, which is, when you think about it, the same purpose to life. If a little kindness toward others will help make that happen, then so much the better. For in the end, not only will we win, so may everyone. By God’s grace in Jesus Christ, so may everyone. Ephesians 4:29-32

Etsy, the growing online craft marketplace seen as great ESG stock. Southwest Airlines flies high on its sustainable practices. First ever ESG ‘junk bond’ ETF debuts. Seven renewable energy stock picks. Rising wind power trends of repowering and replacement of turbines offer exciting investing opportunities. New international faith-based ESG ETF launches with global appeal. More PODCAST: Etsy, Southwest Air, ESG Junk Bonds, and more… Transcript & Links October 11, 2019 Hello, Ron Robins here. Welcome to my podcast Ethical & Sustainable Investing News to Profit By! for October 11, 2019—presented by Investing for the Soul. investingforthesoul.com is your site for vital global ethical and sustainable investing news, commentary, information, and resources. And, Google any terms that are unfamiliar to you. Also, you can find a full transcript, live links to content, and often bonus material to these podcasts at their episodes’ podcast page located at investingforthesoul.com/podcasts. Now to this podcast! ------------------------------------------------------------- Many of you have heard of Etsy, the online craft marketplace and perhaps wondered if it’s a good ESG stock. Well, Maria Gallagher says a resounding yes to that in an article on The Motley Fool site titled, ESG Investing: Is Etsy a Responsible Investment? She says, that, quote, “Etsy boasts more than 60 million unique items, 43 million buyers, and 2.3 million sellers on its platform… Etsy scores a 9 out of 10 on The Motley Fool's Framework for ESG Compounders… It is a strong company that appears to strive intentionally to make its marketplace the best it can be for purveyors of handmade goods. There are areas for improvement, but Etsy seems to be balancing profitability, scale, and strong ESG principles.” End quote. ------------------------------------------------------------- Another Motley contributor, Dan Caplinger reviews Southwest Airlines and finds it best in the airline sector for ESG practices. His piece is titled, ESG Investing: Is Southwest Airlines a Responsible Investment? Mr. Caplinger says, “Many environmental advocates view global air travel's enormous carbon footprint as needlessly wasteful.” But he goes on saying – and I quote, that, “Currently, Southwest helps travelers visit more than 100 destinations in the U.S. along with 10 countries internationally… and it’s No. 11 on Fortune’s list of the World’s Most Admired Companies in 2019… Southwest has embraced ESG principles throughout its history, even before most investors paid much attention to those concepts… it's hard to find an industry player that makes a better ESG case than Southwest Airlines… Southwest has put itself in position to thrive for years to come.” End quote. ------------------------------------------------------------- Turning to ESG bonds, we know that generally ethical and sustainable investing bonds are of high quality – and sometimes with even lower than average yields because of their great quality. Now we have a departure from that. Nuveen – which already has 9 ESG ETFs – is launching a below investment grade ESG bond fund. Andrea Riquier, in an article titled, The first-ever ESG junk bond ETF debuts, says this about the ETF, quote, “Investors are increasingly drawn to holdings that pay attention to ESG issues and financial-services firms are always on the hunt for new flavors of investments to offer. So, a new fund that seems to offer high yield as well as comply with ESG principles might seem attractive, even though it raises some questions about how appropriate it might be for investors.” End quote. Among the concerns for this type of bond are that the research into their credit-worthiness is often limited as well as the number of bonds that might fit the criterion for inclusion in this ETF. Nonetheless, it might appeal to those investors willing to assume somewhat greater risk for possible greater return on their fixed income portfolio, while still wanting it to be ESG-based. ------------------------------------------------------------- Will Ashworth, in an article titled, 7 Renewable Energy Stocks to Buy for Sunny Long-Term Returns, appearing on the Investorplace website, recommends some of the same stocks that have been covered here in previous episodes of this podcast. Here are the seven stocks he recommends, much abbreviated from his post, but using his words. Quote, “1) NextEra Energy (NYSE: NEE) Not only is NextEra Energy the world’s largest utility, it’s also the largest producer of wind and solar energy anywhere on the planet… [its] the company’s views on energy diversity that makes it an excellent long-term investment. 2) Brookfield Renewable Partners (NYSE: BEP). Brookfield announced that it had increased its ownership (with partners) of TerraForm Power (NASDAQ: TERP) from 51% to 65%… TerraForm Power generates 3,634 megawatts of solar and wind power around the globe… Brookfield Renewable worldwide has 843 renewable power facilities… capable of producing 16,300 megawatts of power annually… If you want to own more than renewable energy assets, you might consider Brookfield Asset Management (NYSE: BAM) which owns 61% of BEP and is one of the world’s largest alternative asset managers. If I could only own one company’s stock, Brookfield Asset Management would be at the top of my list. 3) TransAlta Corporation (NYSE: TAC). It could be better for U.S. investors to choose TransAlta Corporation as one of the best renewable energy stocks to buy rather than its 64%-owned renewable energy subsidiary TransAlta Renewables (TSE: RNW), which trades on the Toronto Stock Exchange… [Then he says] if you’re an aggressive investor, I’d go with TransAlta Renewables. 4) Enviva (NYSE: EVA) Eviva is the world’s largest producer of wood pellets… The pellets themselves are sold to utilities in the U.K. and Europe that use them in place of coal to produce a cleaner electricity source… If you’re an income investor, Enviva is a very safe way to meet your annual income requirements. 5) Renewable Energy Group (NASDAQGS: REGI) Whenever you see one of those trucks sucking out the grease traps at a restaurant, it’s going to one of Renewable Energy’s 13 biomass refineries to be turned into diesel fuel… The demand for biodiesel is tremendous… I believe REGI has got room to move into the $30s on rising demand. 6) TPI Composites (NASDAQ: TPIC) TPI Composites is the largest independent manufacturer of composite wind blades for turbine manufacturers… Last year, it announced a joint development agreement with Navistar International (NYSE: NAV) to develop a composite tractor and frame rails for a Class 8 truck… With margins moving higher, the profits will follow. 7) Siemens (OTCMKTS: SIEGY) This last one gives you exposure to a global industrial player in Siemens which, amongst its many ventures, owns 59% of Siemens Gamesa Renewable Energy (OTCMKTS: GCTAF), the world’s largest producer of wind turbines and one of the interesting renewable stocks to buy without going all-in on renewables.” End quote. Incidentally, Travis Hoium has published an article in the Motley Fool titled, Why Solar Energy Stocks Are Dropping Like a Rock but he soothes his reader's worries by saying, and I quote, that “Investors are afraid of solar energy right now, but the long-term prospects of the industry are improving.” End quote. ------------------------------------------------------------- Continuing on the subject of renewable power, Maxx Chatsko says that wind power trends in the US and around the world have gained a certain level of maturity, and now some new perspectives come into focus. In an article titled, 2 Trends in Wind Power That Investors Need to Know About in The Motley Fool, Mr. Chatsko says, that “The American wind power industry is barreling toward an important inflection point. The production tax credit (PTC), which provides a subsidy for each kilowatt-hour of electricity g enerated from wind farms… is about to be phased out… The phaseout makes sense… [and that] investors interested in renewable energy stocks can't overlook the significance of these two trends reshaping the wind power industry…” End quote. Mr. Chatsko’s says the two big new themes at play are the repowering – or replacement – of wind farms and the recycling of old turbines. Two companies he recommends concerning these trends are General Electric (NYSE: GE) for new turbines and Trex Company (NYSE: TREX) for recycling. ------------------------------------------------------------- For faith-based investors, America’s Inspire Investing has launched a new international ESG ETF with the name Inspire International ESG ETF (NYSEARCA: WWJD). Quoting Tom Lydon, of ETF Trends in an article he wrote titled, Inspire Investing Launches Faith-Based International ESG ETF, he says, that, “With an expense ratio of 0.80%, the Inspire International ESG ETF is a faith-based ESG ETF comprised of 150 biblically aligned large-cap companies outside of the United States, as measured by Inspire’s revolutionary Inspire Impact Score methodology, which measures a company’s positive impact on the world… The new WWJD is comprised of 80% developed markets companies and 20% emerging markets stocks.” End quote. ------------------------------------------------------------- So, these are my top news stories and tips for ethical and sustainable investors over the past two weeks. Again, to get all the links or to read the transcript of this podcast and sometimes get additional information too, please go to investingforthesoul.com/podcasts and scroll down to this episode. And be sure to click the like and subscribe buttons in iTunes/Apple Podcasts or wherever you download or listen to this podcast and please click the share buttons to share this podcast with your friends and family. That way you can help promote not only this podcast but ethical and sustainable investing globally and help create a better world for us all. Please don’t hesitate to contact me if you have any questions about the content of this podcast or anything else related. Now, a big thank you for listening. Come again! And my next podcast is scheduled for October 25. See you then. Bye for now. © 2019 Ron Robins, Investing for the Soul.

Today's SWAPA Number is $25.6M. That's the sum total of the 2020 budget which will be voted on by the membership next month. Today we're going to get some insight into the budgeting process, how SWAPA spends our money, and why it's such a big number.

Vitamin Lead: Your healthy dose of leadership. We give a shout out to the amazing team of people on a Southwest flight recently. Then, we share some principles of how to serve frustrated customers through this interaction.

Hospitality is the foundation of everything. The way you make people feel will always trump what you are actually able to provide; because chances are, people can find that “what” a bunch of different places. That feeling is what is going to set you apart.How is what you’re doing, the way you present yourself, and the way you interact with others affecting your personal brand? Is it something that you think about daily? Are you intentional about it?

NSDJ70 Elliot Kallen: A Brighter Day – Teen Suicide Prevention; with Dr. Jay Sordean A Brighter Day – Teen Suicide Prevention Dr. Jay met Elliot Kallen fortuitiously on a Southwest Air flight from Oakland to Los Angeles.  They struck up Continue reading → The post NSDJ70 Elliot Kallen: A Brighter Day – Teen Suicide Prevention; with Dr. Jay Sordean appeared first on Natural Solutions with Dr. Jay.

Latest episode of The B.A.D Podcast w/ Brendan, Adrianna & Darryl

Happy 420. Kim is over nukes. Dark DNA. 5-grain beef. Human collagen for jello. Microwave-made diamonds. Batman vs Iron Man, the debate movie, all dialogue. British teen hacks the home TV of Secretary of Homeland Security to display the message “I own you.” Chinese facial recognition txts you when you jaywalk. Southwest Air incident teaches us... The post talk show s2e10 Jose Oro appeared first on Greasy Conversation.

Murphy loves aviation - so he's got a lot to say about that emergency landing this week.

Born in Brazil and raised in Utah, David Neeleman is an entrepreneur who has founded or co-founded five commercial airlines: Morris Air, WestJet, JetBlue, Azul Brazilian Airlines and TAP Air Portugal. Morris Air was acquired by Southwest Air in 1993. David served a mission in Brazil as a young adult and speaks Portuguese. He and his wife have ten children, including one they adopted in recent years. The Neelemans have 18 grandchildren. David was featured in The Mormon Way of Doing Business and in Flying High. Episode Highlights 1:00: Undistinguished academic background in high school and University of Utah. Has ADD. Served LDS mission during period of explosive church growth in Brazil in the late 1970’s. Sold Morris Air to Southwest when he was 33 years of age. Wanted to remain passionately involved in something of value and not simply be an investor. Highlights of his involvement with the airlines referenced above. 5:40: Impact of serving a mission and the necessity of faith combined with works. Witnessed the area of Brazil where he served grow from five branches to five stakes in a very short time. 7:18: Father of a large family. Advice he gives his kids as they go to serve missions: lose yourself, don’t think about home excessively and love the people. 9:20: Missionary success began to shape his life. Invented e-ticket travel and in-home reservations by people who are working from home. Is wired to see things differently and attempt what no one else has done before without being discouraged by naysayers. Being entrepreneurial requires making sacrifices. 12:48: ADD discussed, including the fact that children in same family can be very different from one another. Proper encouragement is needed. Some great business leaders have suffered from ADD. Street wisdom about A, B, C and D students. 15:58: How the egalitarian structure of the Church has affected his business approach to dealing with employees and providing customer service. His thoughts about executive lunch rooms and parking spaces. Impact of satisfied employees on customer base. Discussion about pleasing employees vs shareholders. 21:00: Establishing a healthy culture by leadership style in Church organizations. Helping people feel fulfilled and loved, not guilty. Prayerful thought is required. 22:40: Establishing and leading by values. JetBlue’s values. Breaking the china when necessary. 25:45: Serving as ward mission leader for about eight years in New Cambridge, CT. 26:25: More on vision and values—what would Jesus do in setting the tone in Church organizations. Church service a respite from the “belly of the beast” all week long. Keeping values at the forefront. 29:00: Making time for family, not golf. LDS leavening influenced is needed in the world. People respond to leadership that is inspired by gospel principles even if it’s not presented as such. 33:00: David’s preferences for books, especially books about world progress and development more than books about leadership. Some favorites, other than religious, are: Outliers, David and Goliath, Tipping Point, Accidental Superpower and books about founding fathers of the U.S.A. 35:20: Founding the More Good Foundation. Helping maintain a positive image for the Church. Buying URL’s so that people on search engines have positive encounters online regarding the Church. 41:22: Being a better follower of Christ by learning to know Him and gaining a testimony of the Book of Mormon. Don’t get caught up in the “noise.” The Lord needs LDS people to lead in society and business. Links The Mormon Way of Doing Business Outliers David and Goliath Tipping Point Accidental Superpower The More Good Foundation

Early in my career, I spent my commute listening to audiobooks in my 1996 Ford Taurus. The tinny car speakers shook as Tom Peters spoke about excellence and management by walking around. Through landmark books such as In Search of Excellence, The Pursuit of Wow! and his latest, The Excellence Dividend, Tom challenges conventional wisdom with an unparalleled bias toward action. I’m thrilled to share my conversation with Tom Peters on this week’s On Brand podcast presented by Twenty20. About Tom Peters Tom Peters is a leading business management guru and founder of the Tom Peters Company. He continues to be in constant demand for lectures and seminars. In 2017, he received a Lifetime Achievement Award from Thinkers50 and the Jack Covert Award for Contribution to the Business Book Industry from 800-CEO-READ. Peters is the bestselling author of seventeen books, including In Search of Excellence (with Robert H. Waterman, Jr.), which is often cited as among the best business books ever written. Arriving at an equally troubling time, his latest book, The Excellence Dividend, is a self-described “sequel of sorts” to this modern business classic. Episode Highlights Tom’s work has inspired me my entire career. But I had to ask … Why write another book? “There are significant consistencies,” Tom noted with what was happening when In Search of Excellence was first released and now. “And we still haven’t gotten it! Every 60 months or so, I’ve just had it up to my eyeballs and I sit down and write another damn book that says do your managing by walking around.” The Brand Called You at (Almost) 20. Tom’s landmark 1999 essay and book, A Brand Called You, offered the first-ever major work on personal branding. And it’s as true now as it was then. “Nineteen years later, it’s a survival necessity. You can no longer survive as #129 (on your employee badge). You have to be someone that stands for something.” We also spent some time talking about why personal branding is still misunderstood. “Hard is soft and soft is hard.” Tom offered his insights on the true nature of the key skills involved in business today. The hard stuff — numbers, for example — are really soft. And the soft stuff like culture is actually really hard. Business education today. Tom is on a quest. “I want the MBA to stand for a Masters of Business Arts.” Citing author and organizational effectiveness expert Henry Mintzberg, Tom noted that while MBAs are hired more and make more at graduation, 20 years later liberal arts grads have risen to more leadership roles. It was at this point that Tom complimented me for having a theatre arts degree! Tom and I may be sending Mark Zuckerberg a copy of The Darkest Hour. One of my favorite things about Tom’s writing and speaking, are the parallels he draws to great leaders in history. FDR and Churchill weren’t experts at economics and military strategy, but they inspired. They led. Zuck could learn a thing or two in navigating the current crisis at Facebook. What brand has made Tom smile recently? Like much of his thinking, Tom is in a class of his own when it comes to citing smile-worthy brands. While Apple, Nike, and Southwest Air are oft-cited, Tom provided the inaugural listing of Ziplock bags. They do everything — from keeping your iPhone safe to making a cool sound when you close them. You’ll never think of Ziplock bags the same way again! To learn more, go to tompeters.com or excellencenow.com. As We Wrap … Before we go, I want to flip the microphone around to our community … This week I want to give a shout out to the past guest who got the ball rolling on this week’s interview. My third guest ever in the history of the show was Dorie Clark who told me I should try and talk with Tom. She made some connections, I sent a few persistent emails, and a few years later — here we are! Did you hear something you liked on this episode or another? Do you have a question you’d like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show. Thanks again to our sponsor Twenty20. Your source for on brand photography for your brand. You can get five photos with Twenty20’s one-week free trial at Twenty20.com/OnBrand. Subscribe to the podcast – You can subscribe to the show via iTunes, Stitcher, TuneIn, and RSS. Rate and review the show – If you like what you’re hearing, head over to iTunes and click that 5-star button to rate the show. And if you have a few extra seconds, write a couple of sentences and submit a review. This helps others find the podcast. OK. How do you rate and review a podcast? Need a quick tutorial on leaving a rating/review in iTunes? Check this out. Until next week, I’ll see you on the Internet!

“Consumers are human beings first.” Duh. Who needs to be reminded of this? I mean, we’ve got our big data, customer analytics, loyalty metrics, key performance indicators, demographics, psychographic profiles, and … Oh yeah. That’s why we need to be reminded that our customers are living, breathing humans. Luckily, loyalty expert Barry Kirk joined us this week to discuss neuroscience, gamification, and the changing world of customer loyalty. Enjoy this week’s episode of the On Brand podcast presented by Twenty20. About Barry Kirk Barry Kirk brings a decade of experience in customer retention and digital marketing to his role as VP of Loyalty Strategy for Maritz Motivation Solutions. In this role, he serves as the leader of the Maritz US loyalty practice. A sought-after speaker, blogger, and workshop leader, he has led the introduction of new disciplines like neuroscience and gamification to the loyalty space, and champions the belief that “consumers are human beings first.” Prior to Maritz, Barry led the consumer loyalty practice for Bunchball, a silicon valley tech startup focused on customer and channel engagement. Episode Highlights Loyalty today. “Loyalty really hasn’t changed much since the 1980s.” That’s when we began mercenary loyalty — rewarding loyalty, sometimes at great expense. It doesn’t work as well as it used to which is why we have to focus on … The modern forms of brand loyalty. “First there’s true loyalty — it’s literally the experience. Like Starbucks, there’s no reason to pay that much but you do.” The other form of loyalty is cult loyalty. This is based on connections to a group through your loyalty. Like Harley Davidson. “How easy does the brand make it for you to find other people? This is incredibly hard to disrupt.” The impact of neuroscience on marketing. Barry spends a lot of his time talking about the four-drive model of human behavior developed at Harvard. Basically, we have four main drives as consumers: (1) acquire, (2) bond, (3) create, and (4) defend. What’s one thing you can do to focus your own customer loyalty program? “Start with the consumer and what they want.” This too sounds simple, however, many businesses spend more time focusing on what they’re trying to sell instead of what their customers want. What brand has made Barry smile recently? It shouldn’t be a huge surprise that a loyalty expert pointed us to an airline — Southwest Air. “They’ve got me with cult loyalty — I have a personal alignment with them.” To learn more, go to the Maritz Motivation Solutions website and follow Barry on Twitter. As We Wrap … Did you hear something you liked on this episode or another? Do you have a question you’d like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show. Thanks again to our sponsor Twenty20. Your source for on brand photography for your brand. You can get five photos with Twenty20’s one-week free trial at Twenty20.com/OnBrand. Subscribe to the podcast – You can subscribe to the show via iTunes, Stitcher, TuneIn, and RSS. Rate and review the show – If you like what you’re hearing, head over to iTunes and click that 5-star button to rate the show. And if you have a few extra seconds, write a couple of sentences and submit a review. This helps others find the podcast. OK. How do you rate and review a podcast? Need a quick tutorial on leaving a rating/review in iTunes? Check this out. Until next week, I’ll see you on the Internet!

Reach Us Here: Doug- @DJDoug Strickland- @NiceGuyonBiz Show Notes by Show Producer: Anna Nygren Intro Patreon Just a Bunch of Randomness The Grand Canyon is above sea level So about that voicemail from Rick... Back in the early caveman days of The Nice Guys, there was only the Facebook page Is there anyone out there interested in manning the page? You'll earn the title of “Facebook Mayor” Closing Lines We leave you with this…. Pirate Tom is the sh*t Sponsor Link www.Unfolding.biz  Spinners and other promotional products, get 15% off with the promo code 2NICEGUYS through Sept. 30.   Nice Guys Links Support the podcast at www.Patreon.com/NiceGuys  Subscribe to the Podcast  Niceguysonbusiness.com  TurnkeyPodcast.com - You're the expert. Let us help prove it. podcast Production, Concept to Launch  Book Doug and/or Strick as a speaker at your upcoming event.   Amazon #1 Best selling book Nice Guys Finish First. Doug's Business Building Bootcamp (10 Module Course)   Survey: Take our short survey so The Nice Guys know what you like.     Partner Links: Amazon.com: Click before buying anything. Help support the podcast.   Interview Valet:  Get interviewed on top podcasts and share your message.   Acuity Scheduling: Stop wasting time going back and forth scheduling appointments Dalyn Miller PR -- Guest Placement and Promotion www.ThePodcastTeam.com   Social Quant - Boost your Twitter following the right way. Targeted reach   Promise Statement: To provide an experience that is entertaining and adds value to your life.   Don't underestimate the Power of Nice.  

Gary Kelly, CEO of Southwest Air, on earnings, pricing and demand, capacity and fuel prices.  Cliff Noreen, Deputy Chief Investment Officer for MassMutual, on the debt markets and insatiable demand for US corporate bonds.  Rick McVey, Chairman and CEO of MarketAxess, on how the arrival of "all to all" electronic trading is remaking global bond markets.  John Butler, Senior Telecom Services & Equipment Analyst for Bloomberg Intelligence, on Verizon’s blowout earnings and outlook.

Dan & Jim discuss working on Southwest Air.

  Reach Us Here: Doug- @DJDoug Strickland- @NiceGuyonBiz Pat- @PatPerdue   Sponsor Link: Julie Reisler Get A PhD in You   On Facebook: The Nice Guys Community page   Amazon.com: Click before buying anything. Help support the podcast.    Show Notes by Production Assistant - Anna Nygren   Today's it's all things customer experience, you may or may not know the term, but you certainly will know how important it is after you listen to my friend and fellow entrepreneur, podcaster and all around nice guy Pat Purdue share his story today on The Nice Guys on Business, welcome to the podcast Pat! Here are some of teh questions Pat answers today: How does a "Customer Experience" differ from Customer Service? What is a "Customer Experience Mindset" and what does this means in real life for an entrepreneur? What brands today understand this? I  mean I think companies like SouthWest Air, Zappos, Ritz Carlton do. Why don't most companies work towards this? Does it cost more, involve greater training? Why not do this with all companies? Sounds like management needs to give up some control (and put it in the hands of the front line) to make this a reality, do you see it the same way? How can a small company looking to grow get their customers to create some of the BUZZ about a great customer experience. Seems like this would be the ultimate in promo for your company? See more about Pat's company at http://www.socialicity.ca/ Hear his podcast here- http://www.patperdue.com/   Doug's Stuff: Amazon #1 Best selling book Nice Guys Finish First. Business Building Bootcamp (10 Module Course)   Partner Links: Interview Valet:  Get interviewed on top podcasts and share your message. BombBomb: Take your email to the next level. Drop a BombBomb today. Acuity Scheduling: Stop wasting time going back and forth scheduling appointments   Survey: Take our short survey so The Nice Guys know what you like.   Nice Guys Links Subscribe to the Podcast Niceguysonbusiness.com   If you want to talk to Doug, call him at 410-340-6861 any Wednesday between 5:00 PM-6:30 PM EST. OR… If you just want to leave us feedback and not talk to anyone, call 4242 DJ DOUG (424-253-3684)   Promise Statement: To provide a learning experience that is entertaining and adds value to your life.   Don't underestimate the Power of Nice.

Dan & Jim discuss working with GSD&M for Southwest Air. This spot is written by Mark Ray and features VO from Marc Fine and Wendy Dillon.

Zappos, Nordstrom's, Amazon, Southwest Air. What do they all have in common? Over the top customer service, and this is the key to getting your business noticed. The Nice Guys Doug Sandler and Strickland Bonner have some great ideas on how the little guy can think outside the box, exceed expectations, and earn customers for life.

In this episode…     Handling Pressure in Customer Service An Interview With Jeff Toister of Toister Solutions The Customers are the Heroes     Handling Pressure in Customer Service     Jeannie and Adam discuss why the ability to handle pressure is so important for frontline customer service reps. Jeannie tells a story of a problem flight that was handled well by the team at Southwest Air.     Adam recalls a story about his wife’s experience with a frontline rep who completely folded under the pressure of a crowded store.     Discussion begins at 1:50.     Interview with Jeff Toister of Toister Solutions     Jeff discusses how employees are often not the most common reason for service failures. Jeff discusses 2014’s viral Comcast call, the cultural problems he found underlying it, and some background to the story.     Jeff points out the importance of attention and how many impediments there are to customer service reps being able to give customers their full attention. Jeff also points out the important distinction in customer service between emotional and rational needs.     Tune in to find out what Jeff thinks about how mental fatigue affects customer service agents.     Interview begins at 6:45.     Customer Hero, Customer Zero: The Customers are the Heroes   Adam shares the heartwarming story of Shirley Ratliff, whose customers loved her so much that they bought her a car.     Tune in to hear Adam and Jeannie discuss this incredible story and what all customer-facing professionals can take away from the story!   Discussion begins at 18:12.     People, Places, and Things of the Podcast   Jeff Toister is a consultant who helps customer service teams unlock their hidden potential. He’s the author of Service Failure: The Real Reasons Why Employees Struggle with Customer Service and What You Can Do About It. Connect with Jeff : Toister Solutions | Twitter Southwest Airlines Shirley Ratliff’s Story (video included) Bruegger’s Bagels       Take care of yourself and take care of your customers.     Learn more about your ad choices. Visit megaphone.fm/adchoices

It's here the season of promotions, sales, and giveaways.  Today our show is full of great travel sales and promotions.  There is so many deals being offered by our travel partners we decided to devote the whole show to providing you with the inside scoop. Elechia France with Funjet Vacations, will be on the show to talk about the great new relationship between Funjet and Southwest Air and their direct flights from Texas to Mexico and the Caribbean.  She'll also discuss their new low deposit policy, free bags, and how to earn free rooms when booking a group in 2015 and much much more. Plus we will have our first Ticket Giveaway, air from Austin to Cancun for the 9th caller, compliments of Funjet Vacations.  Will you be that lucky caller today?  So put this show on your calendar with a reminder so you dont miss out! We will talk about Royal Caribbean's WOW sale that ends tomorrow, Holland America sale for onboard credit, Carnival, Azmara, Princess, Sandals, you name it there is something for everyone this season. Travel news includes, the first Margaritaville at Sea, Virgin creating their own cruise line, Palace resorts has opened in Jamaica and you can get a free ticket to Shaggy Concert when you book. And Globus is going to Cuba. This will be a high energy, very fun show as we celebrate 1 year on the air and leading into the 20th year for Peeks Cruises & Tours.  Join us, call in (646) 716-9154  

It's here the season of promotions, sales, and giveaways.  Today our show is full of great travel sales and promotions.  There is so many deals being offered by our travel partners we decided to devote the whole show to providing you with the inside scoop.Elechia France with Funjet Vacations, will be on the show to talk about the great new relationship between Funjet and Southwest Air and their direct flights from Texas to Mexico and the Caribbean.  She'll also discuss their new low deposit policy, free bags, and how to earn free rooms when booking a group in 2015 and much much more.Plus we will have our first Ticket Giveaway, air from Austin to Cancun for the 9th caller, compliments of Funjet Vacations.  Will you be that lucky caller today?  So put this show on your calendar with a reminder so you dont miss out!We will talk about Royal Caribbean's WOW sale that ends tomorrow, Holland America sale for onboard credit, Carnival, Azmara, Princess, Sandals, you name it there is something for everyone this season.Travel news includes, the first Margaritaville at Sea, Virgin creating their own cruise line, Palace resorts has opened in Jamaica and you can get a free ticket to Shaggy Concert when you book. And Globus is going to Cuba.This will be a high energy, very fun show as we celebrate 1 year on the air and leading into the 20th year for Peeks Cruises & Tours.  Join us, call in (646) 716-9154