The Beautiful Business Podcast - Powered by The Wow Company

About the GuestMelanie Wendland is a pioneering design strategist with over 18 years of experience in service design and a decade applying design to global health challenges. Specialising in reproductive, maternal, newborn, and child health, she combines design, behavioural science, and data to drive better decision-making and social impact. As co-founder of Sonder Collective, where she led as chairwoman until 2022, Melanie has spearheaded innovative approaches to tackle complex global health issues.Currently pursuing a PhD in Health Sciences, Melanie is a sought-after advisor, mentor, speaker, and lecturer on service design and social innovation. She has collaborated with world-leading organisations, including The Bill & Melinda Gates Foundation, WHO, and Merck for Mothers, to create transformative change in global health.This Episode CoversExploring Alternative Business Models: Businesses can operate beyond traditional hierarchies by adopting models like cooperatives, which emphasise shared ownership, democratic decision-making, and reinvesting profits back into the organisation to create sustainable and inclusive structures.The Role of Human-Centered Design: Human-centered design is a problem-solving approach that focuses on understanding the needs and experiences of people. By collecting insights, creating prototypes, and refining solutions, organisations can develop products and services that are effective, relevant, and meaningful.Addressing Complex Challenges Through Research and Design: Combining thorough research with thoughtful design can help solve large-scale societal issues. For example, blending qualitative interviews and quantitative data can inform strategies that directly address community needs or systemic problems like public health challenges.Decentralised Leadership and Decision-Making: Decentralised organisations demonstrate that leadership doesn't always require traditional hierarchies. By distributing roles and responsibilities based on expertise rather than position, these systems allow teams to operate flexibly while maintaining transparency and collaboration.Practical Strategies for Business Innovation: Gathering feedback from users or customers and analysing it effectively is crucial for innovation. Businesses can improve their offerings and customer experience by using structured processes to build solutions that reflect real-world needs.Integrating Structure and Creativity for Success: Effective organisations find a balance between creative freedom and structured systems. Clear processes for decision-making, transparent communication, and feedback systems enable teams to operate efficiently while fostering innovation and collaboration.LinksWebsite: Sonder CollectiveSocial media: Linkedin

About the GuestLord Mark Price is a celebrated figure in the business world, best known for his contributions to enhancing employee engagement and happiness. As the former Managing Director of Waitrose and former Deputy Chair of the John Lewis Partnership. He is now the founder of WorkL, the leading global employee experience platform helping individuals to work happier and organisations to improve commercial performance by prioritising employee happiness.Mark is a member of the House of Lords, and serves as a Non-Executive Director of Coca-Cola Europacific Partners. His commitment to ethical business practices includes former chairmanship of The Fairtrade Foundation and Business in the Community, as well as his presidency of the Chartered Management Institute. He was also formerly Minister of State for Trade and Investment under David Cameron. Mark has written a range of business books on his Six Step Methodology, Employee and Customer Happiness, his new book Happy Economics explores the intricate links between employee engagement and economic performance.This Episode CoversThe Importance of Workplace Happiness: Happiness at work is essential for driving productivity and commercial success. Organisations with happy employees benefit from lower staff turnover, reduced sick leave, and improved customer service, all contributing to higher profits.Six Factors of Happiness at Work: To enhance workplace happiness, focus on six critical areas: reward and recognition, information sharing, empowerment, well-being, instilling pride, and ensuring job satisfaction. These factors are foundational to creating a positive and productive work environment.Culture and Management Matter: Organisational culture and management styles play a significant role in employee happiness. Companies that promote trust, recognition, and empowerment generally see higher levels of employee engagement and satisfaction.Cost-Effective Strategies for Improvement: Many strategies to improve workplace happiness, such as personalised recognition and empowerment, are low-cost. Implementing these can lead to significant improvements in employee morale and productivity.Global Perspectives on Workplace Happiness: Globally, workplace happiness varies, with countries like the UK scoring lower compared to developed nations the US. Understanding and addressing cultural differences in workplace practices can help improve overall employee satisfaction and productivity.Tailored Management Approaches: Recognising individual differences among employees is crucial. Effective management involves personalising support and empowerment to meet the diverse needs and preferences of employees, thereby enhancing job satisfaction and organisational performance.LinksWebsite: WorkLSocial media: LinkedInTake the free WorkL Happy at Work Survey here

John "Sinx" Sinclair is an entrepreneur and co-founder of Ustwo, a globally renowned digital product studio celebrated for its cutting-edge work in design, technology, and innovation. Founded in 2004 alongside childhood friend Matt Miller (Mills), they started working together to explore and build digital products when they were just starting to become a thing.Ustwo grew rapidly, initially specialising in mobile design, and is now celebrated for its mix of client services, self-developed intellectual property, and joint ventures. Over two decades they have built a culture of trust, collaboration and honesty where everyone can inspire each other to bring out their most creative and considered thinking. They value diversity and inclusion, believing we work better when every individual brings their perspective to the table. An award winning agency, Ustwo's accolades include a BAFTA for the cultural phenomenon ‘Monument Valley' (launched on the stage of Apple's WDWC) and were recognised at the Fast Company Innovation by Design Awards. A true advocate for innovation and collaboration, Sinx and Mills made a groundbreaking decision in April 2022 to transfer the majority ownership of Ustwo to its employees under an Employee Ownership Trust (EOT). This move ensured that 62% of the company is owned by its current and future employees, reinforcing Ustwo's independence, preserving its values, and unlocking entrepreneurial potential across the organisation. Ustwo employees, or "partners," now share a stake in the company's success and are represented on the board, driving its future collectively.This Episode CoversHow Sinx transitioned from being a hands-on designer to a leadership role, implementing a leadership team, and eventually stepping away from day-to-day operations while maintaining a guiding presence.The transition of UsTwo into an Employee Ownership Trust model, how the model works, its implications for the company, and the pros and cons, including its impact on recruitment, client relationships, and the company's independence.Navigating the ups and downs of running a creative business, especially during uncertain economic times, the importance of staying engaged, adapting to market trends, and building strategies for sustainability.The importance of planning for leadership transitions and career progression to ensure continuity and growth.Sinx desire to leave a lasting legacy through UsTwo, focusing on producing impactful work, nurturing people, and proving the viability of the EOT model in creative businesses.Clarifying common misconceptions, such as the belief that employees run the company outright, and explaining the role of the trust and board in governance.LinksWebsite: UstwoSocial media: LinkedIn

In this special edition of The Beautiful Business Podcast, we bring you exclusive insights from BenchPress Live 2025, hosted by The Wow Company at London's iconic Banking Hall. This episode merges the highly anticipated release of Wow's annual BenchPress report with an engaging panel discussion focused on building people-centred businesses.Join your host, Chloe, alongside expert panellists:Mo Kanjilal, author of The Inclusion Journey and Co-founder of Watch This Sp_ce, providing actionable insights into embedding diversity, equity, and inclusion (DE&I) to enhance innovation and profitability.Kelly Goodship, Managing Director at The Wow Company, sharing first-hand lessons on building clarity of vision, effective communication, and nurturing a culture that prioritises people and performance.Nikki Gatenby, renowned author of Superengaged and Better Business on Purpose, offering practical strategies for creating measurable outcomes through vivid visions and lighthouse metrics.Highlights from this episode:The vital link between DE&I and commercial success - why genuine inclusion attracts talent and drives innovation.How to define and communicate your business vision clearly to motivate your team and boost profitability.Practical steps to turn key business numbers into 'lighthouse metrics' everyone can understand and support.Effective strategies to balance work-life commitments, foster accountability, and promote wellbeing across your team.Navigating the remote vs hybrid office debate to maintain a strong company culture and attract top talent.Enhancing employee engagement by understanding and supporting neurodiversity within your agency.Key takeaways:DE&I isn't just a compliance exercise - it's fundamental to innovation and profitability.Clear and continuously communicated visions inspire teams and drive measurable success.Profitability should be understood as fuel for growth, benefiting everyone, not just business owners.Success in modern business requires flexibility, empathy, and creative approaches to traditional work structures.Dive into this episode for essential insights and inspiration from industry-leading experts to drive meaningful change in your agency.Resources:The Inclusion Journey by Mo KanjilalSuperengaged (Nikki Gatenby)For more practical tips on building your own Beautiful Business, visit our content hub at wowco.uk/hub.

Patrice Gordon is a multi-award-winning professional renowned for her leadership expertise, honed through senior roles at British Airways, Royal Mail, and Virgin Atlantic. Transitioning from Commercial Finance to Commercial Partnerships, she successfully led the largest transatlantic airline joint venture.Driven by a deep curiosity about psychology and human behaviour, Patrice became an executive coach to empower individuals and organisations. Recognising the central role people play in organisational success, she founded her consultancy, Eminere, offering Executive Coaching, Group Coaching, and innovative Reverse Mentoring programmes designed to remove barriers and foster belonging in the workplace.Patrice is also a published author, with her book, "Reverse Mentoring: Removing Barriers and Building Belonging in the Workplace," released in November 2022 by Hachette (US) and Little Brown Book (UK), further cementing her position as a leading voice in organisational development and inclusivity.This Episode CoversHow reverse mentoring can break down generational barriers and enhance innovation within businesses.The surprising impact of psychological safety on workplace dynamics and team effectiveness.Why traditional leadership styles may hold back organisational growth—and how to evolve them.Real-life insights from Patrice's experience managing high-profile commercial partnerships at top airlines.Practical strategies leaders can use to genuinely promote diversity, belonging, and inclusion.LinksWebsite: Patrice GordonSocial media: Instagram, LinkedIn

Tim Foster MBE is an Olympic gold medal-winning rower, a former head coach of the Swiss national rowing team, and now Head of Performance for the League Managers Association. Best known for winning gold at the Sydney 2000 Olympics alongside Sir Steve Redgrave, Matthew Pinsent, and James Cracknell, Tim has dedicated his career to understanding high-performance environments—both in elite sport and in business.After retiring from professional rowing, he successfully transitioned into coaching, guiding athletes and leaders in developing elite mindsets, team culture, and leadership strategies. His insights into trust, accountability, and pressure management offer valuable lessons for business owners, entrepreneurs, and leaders striving to build high-performing teams.This Episode Covers:What businesses can learn from elite sports environmentsHow to create a high-performance culture in your organisationThe five key functions of a great team (trust, conflict, commitment, accountability, and results)How to give and receive feedback effectively—without damaging trustThe psychology of pressure and how top athletes manage itWhy many business leaders struggle with delegation and letting goThe transition from elite performer to leader—and why so many fail at itWhat You'll Learn:How to build trust and create a culture where healthy conflict is encouragedWhy accountability is the missing piece in many businessesThe biggest leadership mistakes and how to avoid themWhy self-awareness is crucial for long-term successLinks & Resources:Connect with Tim Foster MBE: https://www.linkedin.com/in/timfostermbe

Sabrina Chevannes is the founder of N0BS, a members' club for ambitious entrepreneurs that also houses the No Bullsh*t Agency, a full-service creative agency. With over a decade of experience leading her agency, she has worked with major clients like NATO, Sony, and the NHS.Sabrina's career is packed with accolades, including being named one of the British Interactive Media Association's Top 100 Creatives to Watch for two consecutive years . Beyond the agency world, she's an International Chess Master, a competitive international poker player, and has played chess for England in multiple Chess Olympiads .She's also the force behind TEDxShoreditch, an international public speaker who has taken the stage in 12 countries, and a self-development leader at Forbes. On top of that, she's a bestselling author, a podcaster, and an MBA lecturer .When she's not leading her businesses or speaking on stage, you'll find her spending time with her Chow Chow, Bella .This Episode Covers:Why so many agency owners are struggling – and what they're doing about it.How AI and automation are reshaping the agency space.The growing divide between agencies and consultancies – and which model is winning.The hidden problem of talent retention and why great creatives are walking away from agencies.Why bigger isn't always better – and how Sabrina pivoted her business to be more profitable and enjoyable.What You'll Learn:The real reason many agency owners no longer want to run an agency.How client expectations have shifted – and why agencies must adapt or fail.The biggest mistake agencies make when trying to scale.Why niching and authenticity matter more than ever in a crowded market.Links & Resources:Sabrina's Agency & Members' Club: N0BSFollow Sabrina on Social Media: @SabrinaChevannesLearn More About TEDxShoreditch: TEDxShoreditch

About the GuestJess Baker is a highly accomplished psychologist, award-winning author, and expert in leadership and personal development. With over 15 years of consulting experience, Jess brings a wealth of knowledge and an impressive set of qualifications (MSc, CPsychol, AFBPsS, CBPB) to her work. Her unique approach combines pragmatic solutions with imaginative thinking, making her a sought-after consultant for tackling complex organisational and leadership challenges.Jess is the co-author of The Super-Helper Syndrome: A Survival Guide for Compassionate People, which won a prestigious Business Book Award in 2023. The book has been celebrated globally, translated into multiple languages, and continues to inspire compassionate individuals seeking balance and impact in their personal and professional lives.Throughout her career, Jess has designed and delivered an extensive range of programmes, including leadership development, culture change, talent management, team-building, and employee engagement. Her work spans private and public sectors, where she's helped leaders and teams thrive in fast-changing environments.Beyond consulting, Jess's journey includes lessons from starting a few ventures and experiencing the highs and lows of entrepreneurship. She also gained invaluable insights as a Senior HR Manager in the financial services industry. Her ability to blend real-world experience with psychological expertise allows her to help others navigate the demands of compassionate leadership while maintaining their own well-being.This Episode CoversUnderstanding the concept of the Dynamic Helper Archetype.Exploring the challenges of compassionate leadership.Insights from Jess's book The Super-Helper Syndrome.Practical tips for becoming a healthier and more impactful leader.What You'll LearnWhat the Dynamic Helper Archetype is and how it influences leadership.Key takeaways from The Super-Helper Syndrome book.How to balance compassion with boundaries in leadership roles.Steps to access free resources and quizzes for self-improvement.LinksWebsite: JessBaker.co.ukDynamic Helper Quiz: Discover your personal Dynamic Helper Archetype and reveal how you can become a healthier, more impactful leader. Takes less than 3 minutes.Award-Winning Book: The Super-Helper Syndrome: A Survival Guide for Compassionate People by Jess Baker & Vincent, available worldwide in several languages. Purchase here.Free Book Club: Join the free book club with resources like meditations and hot-topic discussions.Social Media: Follow Jess on all platforms: @JessBakerPsych

We're back! The Beautiful Business Podcast kicks off Season 3 with a bang to celebrate the launch of the BenchPress 2025 Survey. This season opener dives into the challenges and opportunities faced by agencies in 2024 and what lies ahead in 2025.In the first episode of Season 3, Chloe and Paul are joined by industry experts Daniel Arhin from The Wow Company and business development advisor Ben Potter to reflect on 2024 and share their predictions for the year ahead.While 2024 began with optimism, many agencies faced challenges with revenue growth and profitability, influenced by global political uncertainty. However, the recruitment landscape offered a silver lining, with top talent becoming more accessible.The conversation explores:The transformative power of AI: Could it revolutionise agency growth in the same way the internet did?Strategic niching and specialisation: Ben Potter explains why agencies need to ditch generalist approaches and focus on their core strengths. By developing niche expertise, agencies can refine marketing, better understand client needs, and boost profitability.Reconnecting with purpose: A reminder for agency owners to align with their passion and determine whether to embrace leadership or bring in others to manage operations.Looking ahead to 2025, we discuss:The remote vs. in-office debate.Growth strategies amidst the rise in mergers and acquisitions.Aligning success with purpose and redefining goals beyond financial metrics.The episode wraps with actionable advice and a cautiously optimistic outlook for agencies in 2025.What is BenchPress?BenchPress 2025 is the UK's largest survey of independent agency owners, offering key insights to guide you through the year ahead. It's the ultimate benchmark tool, helping you compare your agency's performance against others in areas such as hourly rates, profitability, sales, and emerging trends.How to get involved:Simply click here and “take part”.

Welcome to the final episode of Season 2 of the Beautiful Business Podcast, brought to you by The Wow Company. This season has been a whirlwind of insightful conversations, inspiring guests, and actionable advice for business leaders and agency owners. In this special wrap-up episode, we're celebrating the highlights of the year, sharing practical takeaways, and announcing exciting updates for 2025.Episode Highlights:Introducing Paul Bulpitt: The Wow Company's co-founder, Paul, joins as the new co-host for Season 3. Paul's deep expertise in business and agency leadership will bring a fresh perspective and dynamic energy to the podcast.Reflecting on Key Moments: Hosts Chloe and Paul dive into some of the standout episodes of 2024, featuring practical advice and impactful stories from leaders like Lucy Adams, Katy Howell, Dines from Studio Blup, and more.Lucy Adams: Insights on performance management, the well-being agenda, and building people-centred businesses at scale.Katy Howell: A heartfelt exploration of burnout and the power of community within the agency world.Dines from Studio Blup: A raw and inspiring journey through challenges, redefining success, and the importance of legacy.Blair Enns: Game-changing advice on sales dynamics, value-based pricing, and bringing your expert self to every conversation.Exclusive Sneak Peek: A preview of the 2025 season, featuring episodes with psychologist Jess Baker on “Super Helper Syndrome” and other exciting guests. Expect more conversations packed with practical insights to help you build a purpose-driven, profitable business.Practical Takeaways:Leadership & Well-being: Key strategies for fostering team well-being without compromising your own.Sales & Value: Tips on shifting sales conversations to highlight your expertise and create meaningful client relationships.Building a Legacy: How to align your business vision with long-term impact and sustainability.What's Next in 2025:Season 3 Launch: The first episode of 2025 will coincide with the release of the Benchpress Survey, featuring a panel discussion on agency trends and predictions for the year ahead.More Incredible Guests: Look forward to insights from industry leaders, trailblazing entrepreneurs, and experts from a range of disciplines.Thank you to all our listeners and guests for making Season 2 unforgettable. Don't forget to subscribe, leave a review, and share your thoughts or topic suggestions for future episodes. For more resources and insights, visit wowco.co.uk/hub See you in 2025!

In this special episode of The Beautiful Business Podcast, co-founders and lifelong friends Paul Bulpitt and Peter Czapp take us on a nostalgic and humorous journey through the 20-year story of The Wow Company. From their spirited debate over whose surname should headline the business (thankfully vetoed in favour of “WOW”) to Peter's childhood stint on TV showcasing his antique elephant collection, their reflections are as entertaining as they are inspiring.Paul and Peter share how their decision to niche into agencies, consultancies, and tech businesses transformed their company and created lasting impact. They recount the risky yet rewarding adoption of tools like Xero (prompted by a chance encounter at a party) and reminisce about the hilarity of their early days - like celebrating their first client win by blowing the profits on drinks. Their camaraderie shines through, especially in their tradition of Friday walks and pub talks, which have sparked many of The Wow Company's greatest ideas.Looking ahead, they discuss their vision of building a “forever business” - one that's sustainable, people-centred, and purpose-driven. Packed with candid insights, laughter, and a few surprises, this episode is a celebration of what it takes to build a beautiful business - and the friendships that sustain it.Website: The Wow Company

In this episode of The Beautiful Business Podcast, Lucy Adams, founder of Disruptive HR, joins us to share her revolutionary approach to people management and building exceptional workplace cultures. Frustrated with the lack of innovation in traditional HR models, Lucy founded Disruptive HR to tackle these challenges head-on, and she has since become a leading voice in rethinking how organisations inspire and engage their teams.Lucy explains why material incentives like bonuses and perks often fall short in creating meaningful connections within organisations and argues that true engagement stems from fostering trust, collaboration, and authentic leadership. Through practical insights and real-world examples, she challenges us to rethink outdated methods and adopt fresh strategies to align with the needs of today's workforce. For more on Lucy's perspective, check out her article, “Forget Bonuses: Here's How to Really Reward People”, which delves deeper into why traditional rewards often fail and what truly drives employee satisfaction.This episode also delves into Lucy's personal journey in launching Disruptive HR and her mission to change the way we approach people management. Her insights will inspire leaders to focus less on rules and rewards and more on relationships and genuine connections. With actionable advice and thought-provoking perspectives, this conversation is a must-listen for anyone looking to build a thriving workplace culture that prioritises people over processes.

In this episode of Beautiful Business, Chloe speaks with Nils Leonard, co-founder of Uncommon, the creative studio behind some of the most thought-provoking work in branding today. Nils brings a profound understanding of what it takes to build brands that resonate—not through fleeting trends but through meaningful, lasting connections. At the heart of Uncommon's ethos is the belief that the best brands are built slowly, with intention and purpose, much like the greatest bands in history. This approach challenges the fast-paced, short-term mindset dominating today's market and invites businesses to embrace longevity and depth.Throughout the conversation, Nils reflects on his unconventional path—not rebellious, but one of deliberate choices to break from conformity in meaningful ways. He shares his insights on creating brands that people wish existed, highlighting the importance of authenticity and purpose. “You wouldn't meet a human without purpose,” he says, “so why accept a brand without one?” It's this vision that has made Uncommon a leader in the creative industry, building work that doesn't just sell but inspires.The episode also explores the intersection of creativity and technology, with Nils offering a compelling critique of AI's limitations. While he acknowledges its efficiency, he argues that the raw human experiences of joy, grief, and ambition are irreplaceable drivers of truly impactful work. This blend of human emotion and purpose, he believes, is what elevates brands from functional to transformative.This conversation is a masterclass in leadership and creativity, providing invaluable insights for anyone looking to create work that stands the test of time. Whether you're a brand builder, a business leader, or someone inspired by the power of slow, deliberate growth, this episode offers a vision for what's possible when purpose meets creativity.

Blair Enns, the visionary behind Win Without Pitching, joins us to chat about how creative professionals approach sales. Sharing his insights from a tranquil mountain village in British Columbia, Blair challenges the traditional sales narrative with integrity-based selling and value-based pricing. With his latest book, "The Four Conversations," Blair encourages shifting from providing solutions to probing with the right questions, setting the stage for those eager to refine their sales strategies in the creative sector.We tackle the stigma around sales roles, redefining them for experts, advisors, and practitioners. Blair advocates for a shift from sales pitches to advisory roles, focusing on establishing trust and authenticity from the get-go. This approach not only secures more business but also leads to richer collaborations. By maintaining an expert persona throughout, we explore how genuine connections lead to more successful client partnerships.Explore the nuances of avoiding needy sales dynamics and the significance of listening over persuasion. Blair delves into the power of maintaining authority without desperation, navigating the delicate balance of desirability and desire. Recognising the pivotal "flip" moment, where one transforms from vendor to expert, we discuss how this can shift the entire sales process. Whether you're grappling with the fear of narrowing your focus or striving to become a trusted advisor, this episode offers valuable frameworks to master the art of expertise-based selling.Blair's new book 'Sell and Price Like the Expert You Are is available here.TakeawaysEstablishing oneself as an expert in the sales process is crucial for success.The sale itself is a sample of the engagement, and the roles are established in this conversation.Behaving as an expert in the sales conversation sets the tone for the engagement.Not establishing the expert self can lead to decreased odds of winning, higher costs, and a less impactful engagement. The book introduces a new approach to selling based on four conversations: value, qualification, discovery, and closing.Shifting from a vendor mindset to an expert mindset is crucial in selling.The 'flip' moment, where the client sees the seller as the expert, is a key turning point in the sales process.Selling in a tough market requires maintaining confidence and expertise.Niching down and focusing on a specific area of expertise can enhance credibility and attract clients.Listening is more important than presenting or convincing in sales conversations.

Gulliver Moore, the creative force behind Sunday Treat, takes us on a remarkable journey from electro band music enthusiast to the helm of a thriving agency that collaborates with some of the world's biggest brands, including Google and Revolut. Gulliver shares the secret sauce behind Sunday Treat's success: a strong team culture that values people over rigid goals. Discover how the agency's unique approach—embracing creativity and flexibility while avoiding conventional niching—has propelled them to surpass a million-pound turnover, even in challenging times.We explore how Sunday Treat flips the script by infusing fun and authenticity into every project, whether it's serious work for the NHS or a lighthearted comedy venture. Gulliver believes that a vibrant work environment not only boosts team morale but also enhances client satisfaction. This episode unravels the agency's shift from traditional corporate communications to more passion-driven projects, highlighting how they maintain a dynamic and engaging atmosphere across diverse projects.The roller coaster of running an agency is not for the faint-hearted, and Gulliver candidly discusses the trials and triumphs of client attraction and retention. From transparent decision-making to tailoring strategies for each client's unique objectives, we cover it all. You'll gain insight into the strategic use of freelancers, the importance of maintaining strong client relationships, and the emotional highs and lows of the pitching process. Gulliver's story exemplifies the power of intuition, passion, and innovative thinking in navigating the unpredictable world of the creative industry.

In this episode, Katy Howell, founder of Immediate Future, shares her personal and professional challenges, offering listeners a candid insight into her experience with mental health and burnout.Katy opens up about the pressures of being a people pleaser, which contributed to a toxic work environment, and explores how self-reflection and recognising personal stress triggers were crucial to her recovery. Through therapy, medication, and deep introspection, she learned the importance of relinquishing control and prioritising well-being.Listeners will hear Katy talk about the challenges around leadership as a female founder of colour and gain valuable lessons on balancing business responsibilities with personal recovery, and the realisation that stepping back from the business is essential for long-term sustainability. The episode dives into the importance of self-compassion, fostering open conversations about mental health in the agency world, and building a supportive community.The conversation also touches on Katy's daily practices—yoga, meditation, and creative outlets—that help maintain mental well-being. Empathy, active listening, and nurturing the next generation of agency leaders are central themes, with a focus on enjoying the journey rather than fixating on the destination.This episode is a must-listen for business owners, founders, and agency leaders who want to build resilience and prioritise their mental health while navigating the demands of entrepreneurship.Trigger WarningThis episode includes discussions around mental health challenges, including burnout, anxiety, and the use of medication and therapy for recovery. These topics may be triggering for some listeners. If you are feeling overwhelmed or in need of support, we encourage you to reach out to a mental health professional or one of the resources listed in the show notes.Mind – A leading UK mental health charity offering advice and support to empower anyone experiencing mental health issues.Website: https://www.mind.org.ukSamaritans – A confidential support service available 24/7 for people who are feeling distressed or struggling to cope.Website: https://www.samaritans.orgPhone: 116 123 (free to call)The Hub of Hope – A national mental health database, bringing together local and national mental health services, making it easier to find help.Website: https://hubofhope.co.ukMental Health Foundation – Offering resources, research, and support for improving mental health across the UK.Website: https://www.mentalhealth.org.ukNABS – A wellbeing and support service specifically for those in the advertising and media industries, offering free advice and counselling.Website: https://nabs.org.ukBusiness in the Community: Mental Health Resources – Aimed at business leaders, this initiative provides guides, toolkits, and research for improving mental health at work.Website: https://www.bitc.org.uk/toolkit/mental-health-for-employersThe Sanctuary – A mental health crisis service offering support for those experiencing severe mental distress in the UK.Website:...

In this episode, Dominic Monkhouse delves into the challenges faced by CEOs leading agencies with fewer than 30 employees. Drawing from his extensive experience, he shares his approach to building a high-performing team that can drive company growth.Dominic emphasises the need to hire “A players”—the top 10% of available talent for any given role—as these individuals are five to ten times more productive than average employees. He explains why creating a compelling vision is crucial for attracting such talent and how this vision can be a magnet for high achievers looking to make an impact.He also discusses the art of delegation, advising CEOs to focus on their strengths and outsource tasks they don't excel at or enjoy. This not only boosts productivity but also ensures leaders are spending their time on activities that truly move the needle.Dominic doesn't shy away from the tough conversations either. He highlights the importance of confronting underperformance head-on and setting clear expectations to prevent ambiguity. According to Dominic, 85% of employee engagement is driven by the relationship they have with their direct supervisor or manager, making regular check-ins and honest feedback essential for maintaining a motivated and productive workforce.The episode also explores how agencies can successfully transition from a small team to a scalable operation. Dominic outlines the necessity of having a strategic plan that prioritises profitability and how regular reflection and adjustment are key to navigating growth challenges.

In this episode, Chloe interviews Professor Nancy Doyle, the founder of Genius Within, to discuss neurodiversity and the incredible work her organisation is doing. They explore Nancy's personal journey, the origins of Genius Within, and the concept of neurodiversity, including the growing awareness of self-diagnosis and the idea of a ‘spiky profile' in neurodivergent individuals.Nancy shares insights into how these spiky profiles—where abilities and skills vary significantly—can appear in areas such as literacy versus verbal skills or fine motor control versus literacy. The discussion also delves into the importance of evolving language and terminology in the neurodiversity field.Nancy explains how workplaces can become more inclusive and supportive by understanding these differences. She suggests leveraging assistive technology, tailoring strategies for reading and writing tasks, and fostering a culture of inclusion. Aligning job roles with actual skills rather than relying on standardised assessments is key. Nancy advocates for personalised work environments and communication styles that enhance both productivity and well-being for neurodivergent employees.TakeawaysNeurodiversity refers to the diverse range of neurological functioning in human beings.A neurodivergent individual has an unusual neurotype, resulting in a spiky profile of strengths and weaknesses.Diagnosis is not necessary for workplace support under the Equality Act, but it may be required for educational support.Self-diagnosis can be valid and should be trusted, but misdiagnoses can occur.Labels and language in the field of neurodiversity are evolving, and it is important to be open to change and respectful of individual preferences.Affinity groups and employee resource groups can provide support and advocacy in the workplace for neurodivergent individuals.Inclusivity, support, and understanding are crucial for creating a positive and empowering environment for neurodivergent individuals. Neurodivergent individuals may have a spiky profile, with significant differences in abilities and skills.Understanding and accommodating these differences is crucial in the workplace.Assistive technology and strategies can support individuals with reading and writing tasks.Creating a supportive and inclusive culture is essential for neurodivergent individuals to thrive.Job requirements should align with the actual skills needed for the role.Personalised approaches to work environments and communication styles can enhance productivity and well-being for all employees.

Simon Dixon and Aporva Baxi, the creative masterminds behind DixonBaxi, share their journey of nearly three decades navigating the world of design and branding. Get ready for an engaging conversation that goes beyond conventional business wisdom, as Simon's love for Northern Soul music and Aporva's vintage Nintendo game collection reveal the authentic personalities driving their dynamic leadership. From their early days hopping between global cities to the formation of their core values, we uncover the secrets that have led Dixon Baxi to become a beacon of innovation and success.We delve into the foundational principles that define DixonBaxi's ethos, underscoring the power of humility and clarity in leadership. Simon and Aporva discuss their "do and won't do" list, a guiding tool that has kept their company grounded and principled for 24 years. Through anecdotes and insights, they illustrate how bravery in creativity means more than pushing boundaries—it's about making principled choices and fostering a safe space for clients to explore bold ideas. This is a must-listen for anyone aiming to understand how calculated risks and a steadfast value system can lead to genuine originality and impactful work.In the latter part of our conversation, we focus on the hacker mentality and the importance of quick execution in the modern creative landscape. Simon and Aporva highlight the democratisation of creativity through platforms like TikTok and YouTube, making it an exhilarating time for new agencies. We also explore their philosophy of building a beautiful business driven by passion and fulfilment, rather than traditional metrics like awards. Their experiences with high-profile clients like NASA or SpaceX underscore that it's the process and the joy of meaningful work that truly counts. Join us to learn how DixonBaxi continues to create a balanced, innovative environment that nurtures creativity and celebrates impactful design.

Ever wondered what it takes to scale a boutique agency into a global powerhouse? Join us for a conversation with Rob Pierre, co-founder of Jellyfish Agency, who shares his extraordinary journey from Trinidad to the UK and the innovative principles that have propelled his success. Discover Rob's unique approach to leadership, which emphasises accountability and aligning capabilities with initiatives rather than traditional job roles. He also opens up about his personal story of cultural adaptation, providing a compelling narrative that intertwines his entrepreneurial spirit with his vision for Jellyfish as the world's biggest boutique agency.Rob takes us through the fascinating evolution of Jellyfish, from its modest beginnings as an IT consultancy in Surrey to a digital marketing behemoth with over 2,200 employees. We explore pivotal moments like the strategic move to The Shard in London and the ambitious goals set in 2016, reflecting on how these milestones paralleled Rob's personal growth. The journey is not just about corporate success but also about nurturing a business and a family, making this a rich tapestry of professional and personal development.In the final chapters, Rob discusses the transition from entrepreneurship to legacy, the importance of a clear vision for sustainable growth, and maintaining core traits during expansion. He reveals his transformative leadership philosophy that replaces traditional hierarchies with support networks, fostering a culture of transparency and accountability. Listen as Rob shares his involvement in projects aimed at fostering inclusion and providing meaningful employment opportunities, wrapping up with the essence of building a beautiful business rooted in integrity and purpose. This episode is packed with insights for anyone looking to create a lasting impact in the business world.

Leadership coach, mentor, and entrepreneur Chris Parry shares her journey from punk music enthusiast to founder of the Centre for High Performance Development. With a career punctuated by leading her consultancy to the Sunday Times' top 100 small businesses and its eventual acquisition by IBM, Chris opens up about the trials and triumphs of building a values-driven business. Her story is one of passion, transformation, and the relentless pursuit of purpose, making it a must-listen for aspiring leaders.Chris dives into what makes an exceptional leader, emphasising the importance of recruiting potential over experience and fostering a developmental culture. She highlights the balance needed between personal well-being, team dynamics, and task completion to avoid burnout and create a positive work environment. With insights into the cognitive, people-oriented, inspiring, and action-focused behaviours essential for effective leadership, this conversation is packed with wisdom for anyone looking to elevate their leadership game.As we navigate the complexities of modern leadership, Chris offers her take on the pressing challenges of 2024, including AI's transformative impact and the nuances of remote and hybrid work. She underscores the enduring importance of face-to-face communication and effective conflict resolution, sharing practical strategies to manage team dynamics and create a legacy that benefits employees, clients, and the community. This episode is an invaluable resource for leaders at all stages, from startup founders to seasoned executives.TakeawaysLeaders should focus on the 'I, We, and It' aspects of leadership, including self-awareness, building strong relationships, and managing tasks effectively.Creating a high-performance culture requires valuing diverse talent and understanding what motivates individuals.Remote and hybrid working environments present challenges in terms of maintaining productivity, innovation, and employee well-being.Leaders should prioritise face-to-face interactions for activities that benefit from in-person collaboration.Leadership styles should be adaptable and tailored to individual strengths and the needs of the organisation. Remote and hybrid work have become more prevalent in smaller businesses, and while they can be effective, face-to-face interactions and events are still important for building connections and relationships.The future of leadership will involve incorporating innovations in AI, neuroscience, biology, and peer development, while still focusing on the core skills of delegation and motivation.Conflict in the workplace is a natural part of human interaction, and it can be managed constructively through collaboration and understanding different perspectives.Toxic conflict arises when conflict is not managed properly or when cultural factors contribute to unhealthy dynamics. It is important to create a culture that encourages open communication and addresses conflict proactively.Conflict management requires skills such as conceptual flexibility, empathy, and the ability to collaborate. These skills can be developed through training and practice.Leaders can manage conflict by creating a clear process for addressing conflicts within teams, giving individuals space to express their perspectives, and encouraging collaboration and problem-solving.Emotional management and taking a deep breath can help individuals respond to conflict in a more constructive manner.A beautiful business leaves a positive impact on its employees, clients, and community, creating lasting relationships and contributing to personal and professional growth.Chapters(03:17 - 04:10) From Punk to Choral Music (53...

How do you balance profit with purpose in a high-stakes creative industry? Join us for an exclusive behind-the-scenes look at the inspiring journey of Dines, the co-founder and creative director of Studio BLUP. From its humble beginnings as a university project to becoming a multi-award-winning creative powerhouse, Dines shares his relentless drive and the personal motivations that fuel his quest to leave a lasting legacy, especially for his son. Learn how resilience and self-awareness have played crucial roles in overcoming the challenges of balancing financial success with a meaningful impact.Ever wondered what it's like to navigate an acquisition while staying true to your creative vision? Dines opens up about the critical decisions Studio BLUP faced, including turning down lucrative offers to preserve their independence and ultimately joining a larger conglomerate. With candid insights into the internal struggles of maintaining authenticity, hear about the pressures of meeting financial targets and the toll it takes on creative freedom. Gain valuable perspectives on the internal conflict between commercial success and staying true to one's purpose.Finally, discover how Studio BLUP is rebuilding with a renewed focus on purpose-driven success. Listen as Dines discusses the creation of BLUP Academy, an initiative aimed at inspiring and supporting young creatives. He shares the importance of aligning business goals with a greater cause, offering actionable advice on how to balance financial achievements with making a positive impact. Don't miss this episode filled with lessons on resilience, legacy-building, and the art of making decisions with both the heart and the head.TakeawaysBuilding a successful creative agency requires resilience, self-awareness, and a diehard attitude of never giving up.The tension between profit and purpose can arise when trying to build a legacy, and it's important to find a balance that aligns with your values.Selling a business can provide financial security, but it's crucial to carefully consider the terms and ensure that the acquiring company shares your ambitions and values.Joining a larger group can offer resources and expertise, but it can also lead to conflicts between creative vision and commercial demands.Maintaining creativity and innovation can be challenging when financial targets become the primary focus, and it's important to prioritise artistic integrity and the original vision of the business. When a business loses its purpose and becomes solely focused on profit, it's important to reassess and make changes.Exiting a group or partnership can be a challenging process, but it can lead to a fresh start and renewed excitement.Legacy is about creating work that has a lasting impact and inspires future generations.BLUP Academy was created to help students and postgraduates learn and make an impact with their talent.Studio BLUP is now thriving, working with purpose-driven brands and focusing on innovation and making a positive impact.Chapters00:00 - Building Studio BLUP13:07 - Navigating Acquisition and Growth in Business22:59 - Struggling With Business Growth and Pressure29:45 - Rebuilding Studio BLUP Strategies42:17 - Building a Lasting Legacy49:32 - Creating a Legacy Through Beautiful Business

How do you grow a business from a bedroom startup to a thriving agency? In this episode we're joined by Simon Barbato, CEO and founder of Mr B and Friends. Simon shares his incredible journey of building an agency, navigating the challenges of the COVID-19 pandemic, and the strategic moves that led to significant milestones like acquiring Future Kings and launching a new London office.Listen as Simon recounts the evolution of Mr B and Friends, how it bolstered its market presence and mastered the art of client engagement. Learn about the critical importance of cultural integration and operational synergy in ensuring successful mergers. Simon's insights into the competitive landscape of new business acquisition, the impact of external factors on client budgets, and the necessity of adapting agency models to emphasise outcomes over inputs are invaluable for anyone in the industry.Simon also highlights the importance of resilience and patience in agency leadership, the shift toward value-oriented billing, and the joy of fostering a talented team. He passionately discusses the elements that make a business truly beautiful: significant impact, strong relationships, excellent employee experience, and having fun while achieving financial success. Whether you're an agency owner, a business leader, or someone interested in the intricacies of running a successful firm, this episode offers a treasure trove of insights and inspiration.TakeawaysShaking up the traditional agency model is crucial for survival in the industry.Culture and leadership are key in integrating an acquired agency.Clean financials, strong governance, and a clear positioning are important for agency owners looking to sell.Having a growth opportunity and a compelling story can make an agency attractive for acquisition. New business development is tough in the current market, but agencies can still be successful by attracting inbound leads and maintaining a strong reputation.The agency model needs to change to move away from commoditising creative services and focus on delivering value and outcomes for clients.Resilience and patience are key qualities for agency leaders to navigate the challenges of the industry.Outsourcing and technology can be valuable tools in new business development, but they should be used in addition to, not instead of, human interaction.Shaking up the agency model requires unlearning old practices, educating clients about new approaches, and continuously fine-tuning the value proposition.Beautiful business for Simon means making a meaningful impact, building strong relationships, creating a positive employee experience, and having fun while delivering quality work.Chapters00:00 Introduction to Simon Barbato and Mr. B and Friends08:24 Shaking Up the Traditional Agency Model26:29 The Best and Worst Parts of the Acquisition29:24 Key Considerations for Agency Owners Looking to Sell31:24 Challenges of New Business Development35:30 Resilience and Visibility in New Business48:23 Transitioning to Outcome-Based Solutions51:48 Shaking Up the Agency Model01:00:29 Risks and Rewards of Changing the Agency Model01:06:14 Defining Beautiful Business

Ever wondered how embracing failure can transform your career? Join us as Amy Sandler, the lead coach and podcast host at Radical Candor, reveals the secrets behind her remarkable journey from academia to executive coaching, and even stand-up comedy and firewalking. Through her personal anecdotes, Amy shares the significance of preparation, community, and intention-setting in overcoming extreme challenges, offering listeners a unique perspective on personal and professional growth.Discover the foundational principles of Radical Candor and how they've evolved from a digital platform to impactful in-person workshops. Amy, along with insights from co-founder Kim Scott's experiences at Apple and Google, unpacks the delicate balance between caring personally and challenging directly to foster trust and collaboration in any organisation. Learn how these principles can be applied to create a culture of guidance through kind and clear feedback, making it essential not just for managers, but for everyone in the workplace.Navigating career changes and leadership challenges can be daunting, but Amy's story of transitioning from secure job roles to becoming a certified instructor for Google's "Search Inside Yourself" program provides invaluable lessons. We discuss the importance of honest feedback, the dangers of "ruinous empathy," and effective feedback models like SBI (Situation-Behavior-Impact). By addressing real-life struggles with identity and perfectionism, Amy offers practical strategies for managing transitions, fostering a culture of trust, and enhancing your leadership and communication skills.Podcast: RadicalCandor.com/podcastBook: RadicalCandor.com/the-bookTakeawaysThe principles of radical candor emphasise the importance of care personally and challenge directly in building trusting relationships at work.Feedback, both praise and criticism, should be specific, sincere, and focused on helping the individual grow.Building safety and trust in workplace relationships requires ongoing communication, asking for feedback, and rewarding candor.Coaching-style feedback allows for co-creation of next steps and encourages authenticity and understanding between individuals.Overcoming discomfort in giving and receiving feedback involves recognizing the intention to help the individual grow and building a culture of open communication and trust. The importance of expressing care personally and challenging directly in the workplaceThe significance of feedback and understanding intention versus impactThe behavioural quadrants of radical candor and their impact on workplace dynamicsThe introduction of the new book 'Radical Respect' and its focus on creating respectful workplacesThe concept of 'beautiful business' as the expression of humanity in the workplaceChapters00:00 Introduction and Amy's Background03:05 The Impact of Mindfulness and Emotional Intelligence on Leadership and Personal Growth09:04 Amy's Career Journey and the Importance of Radical Candor14:02 Understanding Radical Candor: Principles and Application36:32 Exploring Radical Candor and Workplace Relationships42:02 Understanding Feedback and Intention vs. Impact57:17 Behavioral Quadrants of Radical Candor01:06:21 Introducing 'Radical Respect'

In this episode of the Beautiful Business podcast, host Chloe interviews Nikki Gatenby, a leading figure in the agency world known for delivering outstanding results. Nikki shares her insights on building successful businesses that balance purpose, positioning, people, product, planet, and platforms.Drawing from her experience transforming Propellernet into a global marketing organisation and SAAS provider, Nikki discusses the key elements of creating a thriving workplace culture that prioritises well-being and innovation. She also explores her passion for AI and its potential impact on the creative industry, addressing both its opportunities and challenges.As a Non-Executive Director and Cognitive Behavioural Coach, Nikki brings energy, ideas, and execution expertise to help marketing, media, and tech businesses create impact. She works with ambitious founders, board directors, and leaders to develop strategies, realise ideas, and achieve business goals.Throughout the conversation, Nikki highlights the need for future-focused leadership, urging leaders to take responsibility for their global impact and leave a positive legacy. She advocates for profits to stem from solving the world's problems, not creating them, and stresses the importance of prioritising action over inertia.Chloe and Nikki also discuss the significance of collaboration between humans and machines, and the need for responsible and ethical use of AI in the workplace. This episode is a valuable resource for anyone interested in the intersection of culture, innovation, and AI in business, and how leaders can build unstoppable forces for good.TakeawaysCulture and engagement are crucial for creating a positive and productive work environment.Embracing well-being and innovation can lead to better work outcomes and employee satisfaction.Non-executive directors and cognitive behavioural coaches can provide valuable guidance and support to agency founders and leaders.Future-facing leadership involves being proactive and adaptable in the face of rapid technological advancements, such as AI. AI has the potential to enhance creativity and innovation in the creative industry.Collaboration between humans and AI is crucial for maximising the benefits of AI.

In this episode of the Beautiful Business Podcast, host Yiuwin Tsang and guest, Gavin Willis, Founder of Search Seven, discuss the intricacies and benefits of balancing profit with purpose in business, particularly through charity partnerships and fundraising. Gavin shares insights and experiences from his journey, offering valuable perspectives on integrating social impact into a business model.Gavin discusses the evolution of the company's charity initiatives, moving from a profit-based approach to dedicating a minimum percentage of profits to charitable causes. He touches upon the practical aspects of managing events and communities within a marketing agency, including the significance of passion, commitment, and structure in driving social impact initiatives. He shares success stories from past charity events, illustrating how such activities not only contribute to valuable causes but also foster a sense of purpose and unity among team members.Listen to the episode now to learn more about:-How to integrate charity partnerships and fundraising efforts strategically into your business model-How to achieve a balance between profitability and social impact-How to gain a genuine commitment to social impact from within your organisation-How to foster team engagement in a remote-first environment through charity initiatives-How prioritising CSR and charitable work can help attract clients aligned with your values, and foster long-term client retention.About Gavin WillisGavin set up Search Seven in 2011 with a real passion for disrupting traditional search and client services. Gavin sees the company as a vehicle to make a difference, with a vision of giving back at least 7% of profits to charities and community projects every year.Search Seven specialise in Paid Media and data driven SEO and work with clients and agencies throughout the UK, Europe and Globally to understand their business objectives and put together great search strategies that successfully engage with their target audience on the right channels, and with the right messaging, that leads to great results.

In this podcast episode, Ritam Gandhi, the founder of Studio Graphene, a digital product agency with a unique hybrid model of in-house and outsourced teams, shares his decade-long journey of growing an international agency. The discussion covers various aspects of entrepreneurship, leadership, and team building. Hosted by Yiuwin Tsang, the episode provides valuable insights into the process of building and scaling an international agency and how you might go about navigating challenges and fostering a culture of innovation and excellence.Listen to the episode now to learn more about:  - The importance of alignment, passion, and face-to-face interactions in a global work environment - The significance of human connection in fostering creativity and building effective working relationships - Why making leaders available for impromptu conversations is crucial for maintaining a sense of togetherness and empathy among team members - How to build a leadership team and trust others to handle tasks - The importance of hiring for attitude and alignment with company values over skill set - The importance of creating a sense of belonging among team members across different locationsAbout Ritam GandhiFor a decade, Ritam worked as a consultant for the likes of Accenture and Bank of America and Merrill Lynch before, in 2014, going on to found Studio Graphene – an agency that specialises in developing blank canvas tech products. Working with many startups alongside some more established companies, the London-based agency plans, designs and builds amazing tech products for its clients. What's more, Ritam and the team also use their experience and expertise to help leaders grow their businesses.

In our second podcast episode with Stephen Moffitt from We Are Atmosphere,  we look at how to create visionary leadership amidst global uncertainty. Our host, Yiuwin Tsang, and Stephen talk about the critical skills of leaders which include being able to adapt to uncertainty and guide senior teams through the process of envisioning the future and embracing any necessary personal changes. Stephen emphasises the delicate balance between visionary and relational leadership during times of change, stressing the significance of shared vision and collaboration among senior leadership teams. Furthermore, he explores the importance of incorporating generational perspectives into business leadership, advocating for the involvement of younger generations in shaping the future of work. Listen to this podcast to learn more about: - The leadership mindset and adapting to uncertainty with a clear vision - How to create open and adaptive business models - How to balance visionary and relational leadership - Why future scenarios and generational perspectives in business leadership are so important - Why leaders should develop humility and curiosity to effectively navigate change - Why leaders should prioritise building rapport and gaining insights by talking to people around themAbout Stephen MoffittStephen describes himself as an "intrapreneur" and strategic advisor working with companies pivoting toward delivering digital or data products and services. He has experience in starting new digital ventures for both private and public sector organisations across a range of industries, including healthcare, financial services, media and publishing. He also consults on digital transformation strategies to create adaptive businesses that can thrive in uncertainty.Stephen has a BA in communications from Temple University and a PhD in Law from Birkbeck, where his research was on developing a paradigmatic framework to analyse the disruptions taking place in copyright law. In addition to his academic publications, he has published articles on transformation and data, as well as given talks in North America, Europe and the Caribbean. He is also a published poet and author and his science fiction novel, Sea of Dreams, imagined a future Data Age.

On the podcast this week we bring you the second part of our conversation with Dene Stuart, founder of The Exceptional Leader Academy. Hosted by Yiuwin Tsang, this episode looks at how learning to lead before leading others is essential because it lays the foundation for effective leadership. Leadership involves guiding and inspiring others, which requires a deep understanding of oneself, including strengths, weaknesses, values, and goals. Leading oneself first enables leaders to set a positive example, make sound decisions, and effectively navigate challenges, ultimately earning the trust and respect necessary to lead others successfully.Dene's career and experiences make for fascinating and insightful listening. Tune in now to learn more about: - Leadership development and effective decision-making - Managing pressure in leadership roles - Effective communication and leadership - Leadership skills and delegation for business growth - Intentional leadership developmentAbout Dene StuartDene Stuart has over 30 years of commercial, leadership, and management experience, having held director roles within major national and regional media companies.Managing large teams in multi-site offices gave Dene the broadest possible range of employment, team, motivational, and performance issues to deal with and was the key to his interest in personal development and performance. Dene is a licensed behavioural analyst and has a BSc in Management Science from The University of Manchester, Institute of Science and Technology. He is the author of various books including ResourcefulMe and The Thinking Revolution.

In this week's podcast, join Yiuwin Tsang and Ritam Gandhi, founder of Studio Graphene,  in this enlightening conversation that unravels the layers of B Corp certification, sustainability in digital product development, and the pivotal role they play in shaping the culture of a global agency. Listen to this episode to learn more about: - B Corp certification and its impact on a global agency's culture - B Corp certification and sustainability in digital product development - The motivation for pursuing B Corp certification as a force for good  - The certification journey and the added complexity of being an international business with multiple locations - How the process has refined their mission and values through external validation, leading to clearer definition and alignment - How the leadership team's education and openness on sustainability issues has driven employee passion and alignment - How to drive business growth through sustainability and purposeAbout Ritam GandhiFor a decade, Ritam worked as a consultant for the likes of Accenture and Bank of America and Merrill Lynch before, in 2014, going on to found Studio Graphene – an agency that specialises in developing blank canvas tech products. Working with many startups alongside some more established companies, the London-based agency plans, designs and builds amazing tech products for its clients. What's more, Ritam and the team also use their experience and expertise to help leaders grow their businesses.

In this week's podcast host Yiuwin Tsang talks to Stephen Moffitt from We Are Atmosphere about building adaptable businesses, overcoming fear of change, and the practical steps you need to take for success.They discuss the great shift happening in society, driven by technological, climate, economic, and geopolitical changes and how Stephen believes this shift will lead to a very different future than the present, with unpredictable outcomes and challenges for businesses and society as a whole.This is a wide-ranging episode that covers:The long-term impacts of climate change and migration on businessesThe future of online advertising and privacy concernsAdapting business strategies for an uncertain futureOvercoming fear of change in business - the importance of being creative, communicating better and being explicit about what businesses are doing in response to changeAbout Stephen MoffittStephen describes himself as an "intrapreneur" and strategic advisor working with companies pivoting toward delivering digital or data products and services. He has experience in starting new digital ventures for both private and public sector organisations across a range of industries, including healthcare, financial services, media and publishing. He also consults on digital transformation strategies to create adaptive businesses that can thrive in uncertainty.Stephen has a BA in communications from Temple University and a PhD in Law from Birkbeck, where his research was on developing a paradigmatic framework to analyse the disruptions taking place in copyright law. In addition to his academic publications, he has published articles on transformation and data, as well as given talks in North America, Europe and the Caribbean. He is also a published poet and author and his science fiction novel, Sea of Dreams, imagined a future Data Age.

In this week's podcast, our host Yiuwin Tsang was joined by the founder of The Exceptional Leader Academy, Dene Stuart. Dene has a wealth of experience in helping leaders to achieve their full potential and in this podcast shares insights on how to embrace vulnerability, cultivate essential soft skills, and leverage time for sustained success in business. He also emphasises the necessity for leaders to develop self-awareness to navigate uncertainty effectively.Dene also highlights the often undervalued soft skills in business, stressing their impact on reducing costs and enhancing productivity. The episode examines the challenges of managing and measuring these skills, urging leaders to recognise their tangible impact on businesses of any size.Listen to the podcast to learn more about: How to embrace vulnerability in your leadership developmentHow to develop emotional intelligence and self-awareness and set yourself apart from the majority who don't lead wellHow to better leverage your own time, and delegate tasks for business successHow to build emotional resilience through mindfulness and self-reflection About Dene StuartDene Stuart has over 30 years of commercial, leadership, and management experience, having held director roles within major national and regional media companies.Managing large teams in multi-site offices gave Dene the broadest possible range of employment, team, motivational, and performance issues to deal with and was the key to his interest in personal development and performance. Dene is a licensed behavioural analyst and has a BSc in Management Science from The University of Manchester, Institute of Science and Technology. He is the author of various books including ResourcefulMe and The Thinking Revolution.

In this, the second episode with Tomasz Dyl of GottaBe! Marketing, Yiuwin Tsang tackles the issue of diversity and how agencies need to better understand and connect with their multicultural audiences. They discuss the strategies needed to build authentic connections with ethnic communities through immersion and understanding nuances, traditions, and challenges. This in turn can provide insights that are crucial for effective marketing.Listen to this episode of The Beautiful Business Podcast to learn more about: Building relationships and audience focusExploring ethnic nuances in communication: Post-Covid and BLMMarketing to ethnic minorities for better ROI: Insights and recommendationsMulticultural ethnic marketing strategies and collaborationThe future of multicultural ethnic marketingAbout Tomasz DylTomasz founded GottaBe! Marketing, in 2008 and over the years has established it into a leading marketing agency, specialising in providing innovative and tailored marketing solutions to clients in various industries.In 2022, Tomasz was awarded the ‘Business Leader Award' at the 2022 South Coast Business Awards, presented to leaders who elevated their business or supported the local community. GottaBe! were also nominated for a further two awards: Small Business of the Year and Business Leader of the Year and in 2023 won ‘Independent Agency of the Year' at the GG2 Leadership & Diversity Awards.

In this episode of the Beautiful Business podcast, our host Yiuwin Tsang and Chris Shaw from We Are Atmosphere talk about creating disruption in the consultancy world and overcoming challenges in a saturated market. Chris Shaw highlights the challenges faced by consultancy businesses in the current economic climate, including standing out and identifying pressure points in clients' businesses. Chris and Yiuwin look at ways in which consultancies can develop strategies for business success as well as future-proofing the business through adaptability and creativity.Listen to the podcast now to learn more about: The growing importance of sustainability in business, with a focus on purpose-driven approaches and authenticityFuture-proofing businesses by analysing four areas: society, technology, planet, and ways of workingCreating scenarios to help businesses adapt to rapid change and recognise opportunities, even if change is too fast to predictThe importance of adaptability in business, particularly in the face of existential threats like climate change, economic instability, and geopolitical tensionsThe challenges of disruptive change in business, including a lack of time and energy to focus on the future, and a tendency to prioritise short-term goals over long-term planningHow consultancy leaders should focus on adaptability and being open to new ways of thinking, rather than getting stuck in traditional methodsThe importance of creativity and adaptability in business to stay ahead of new developments and meet sustainability challengesAbout Chris ShawChris is a creative at heart, having spent the last 20 years helping business leaders around the world maximise growth and achieve the results they really want, all against the backdrop of change. During his career, he has built an extensive playbook containing more than 200 unique tools, frameworks and insights all designed to simplify the complex nature of business and facilitate creative thinking.Having successfully built and exited both a management consultancy and a creative agency in the last 10 years, Chris has used his blend of commercial experience and academic insight to accelerate the growth of organisations in a wide range of sectors including SaaS, Finance, Security, Media, Manufacture, Education, Logistics, Marketing, Travel and Professional Services.He has recently ventured into the realm of horror fiction having signed a five-book publishing deal in the young adult space. 

In this week's episode of The Beautiful Business Podcast we were delighted to welcome Tomasz Dyl, Founder and Managing Director of GottaBe! Marketing to talk about his experiences of starting an agency at just 17 years of age! Our host Yiuwin Tsang talks to Tomasz about his experiences in starting out very young, taking risks and learning from mistakes, which has helped build a strong and resilient business today. They discuss how the drive to overcome obstacles and see results kept Thomas going as he tried to bridge the gap between Polish and UK communities and offer unique services in a niche market.  Listen to the podcast to hear more about: The importance of inclusivity in marketing, particularly in reaching ethnic minority communities in the UKThe benefits of being an "upstart" brand, open to new ideas and able to adapt to changeThe importance of finding the right people for the right roles in a growing business, especially those who can empathise with the target marketThe importance of being part of the EDI (Equity, Diversity, and Inclusion) movement and making a difference in people's livesAbout Tomasz DylTomasz founded GottaBe! Marketing, in 2008 and over the years has established it into a leading marketing agency, specialising in providing innovative and tailored marketing solutions to clients in various industries.In 2022, Tomasz was awarded the ‘Business Leader Award' at the 2022 South Coast Business Awards, presented to leaders who elevated their business or supported the local community. GottaBe! were also nominated for a further two awards: Small Business of the Year and Business Leader of the Year and in 2023 won ‘Independent Agency of the Year' at the GG2 Leadership & Diversity Awards.

In this week's podcast, Yiuwin Tsang talks once again to Nikki Lindgren and discusses the path of growth her agency Pennock has taken, seeing them grow from 0 to 8 people. Nikki shares her early experiences as well as her learnings from creating successful business growth and team culture. Listen to the podcast to learn:How to scale direct-to-consumer businesses Starting an agency by identifying gaps for clients that aren't already being fulfilled How to create a culture of curiosity in marketing teamsHow to successfully structure a team in a digital marketing agencyBuilding a high-performing team in a fast-paced agency environmentRemote work culture and flexible scheduling.Prioritising team well-being in business growthAbout Nikki LindgrenNikki Lindgren is a leader in scaling DTC businesses to grow their customer acquisition and revenue through marketing strategies that combine talent, automation, and tools to drive upwards of +65% month-over-month growth for her clients.As the founder and managing partner of Pennock, Nikki has managed over $100 million in digital media ranging from high-growth tech startups to established household brands. She advises her clients on how to utilize their strategic advantages to drive marketing initiatives that generate impressive ROAS.Her experience spans search engine marketing, pay-per-click, paid social, display advertising, remarketing/intent-based marketing programs, performance marketing, mobile/video marketing, organic search, app store optimisation, native advertising, and influencer/blogger relationships. 

In this episode of The Beautiful Business Podcast host Yiuwin Tsang and Chris Shaw from We Are Atmosphere discuss the dynamics of leadership in today's world, reflecting on the importance of inspiration and authenticity in leading teams. They also explore the challenges leaders face in embracing adaptability. From enthusiastic champions to hesitant neutrals and resistant detractors, Chris sheds light on the spectrum of responses to the urgent need for change in leadership. The urgency, as Chris points out, often gets lost amid the multitude of priorities businesses face, making it essential to effectively communicate the imminent need for adaptation.The episode also touches on the importance of diversity, and the need for more trailblazers in leadership from under-represented communities. Chris advocates for leaders to continuously revisit and reassess their strategies, using tools like SWOT analysis not as one-off exercises but as living, breathing documents that evolve with the business.Chris also emphasises the need for leaders to break free from legacy thinking and embrace creativity, fostering environments that encourage thinking beyond quarterly results. The episode concludes with a vision for future business leaders – a vision that includes more diversity, authenticity, and purpose-driven leadership to create truly beautiful businesses. About Chris ShawChris is a creative at heart, having spent the last 20 years helping business leaders around the world maximise growth and achieve the results they really want, all against the backdrop of change. During his career, he has built an extensive playbook containing more than 200 unique tools, frameworks and insights all designed to simplify the complex nature of business and facilitate creative thinking.Having successfully built and exited both a management consultancy and a creative agency in the last 10 years, Chris has used his blend of commercial experience and academic insight to accelerate the growth of organisations in a wide range of sectors including SaaS, Finance, Security, Media, Manufacture, Education, Logistics, Marketing, Travel and Professional Services.He has recently ventured into the realm of horror fiction having signed a five-book publishing deal in the young adult space. 

Join host Yiuwin Tsang and Nikki Lindgren, the founder of Pennock, a female-led agency specialising in helping direct-to-consumer brands in the beauty and lifestyle space, as they discuss Nikki's journey from the corporate world to launching her own boutique agency.  Nikki describes the unique challenges and advantages of being a female-led agency, especially in an industry where male-led organisations still dominate the landscape. Nikki discusses how Pennock's focus on beauty and lifestyle aligns with the predominantly female demographic of their target audience, creating a natural connection and understanding of client needs.The episode also explores Nikki's leadership style and the shift towards more collaborative, reflective decision-making. The importance of calculated and considerate leadership is discussed, drawing from Nikki's experiences in allowing her team the space to self-discover and contribute to the agency's direction. Nikki reveals how Pennock's decision-making SOPs and reflection plays a crucial role in strategic choices, aligning with the agency's ethos of making clients' lives as easy as possible.Tune in to gain valuable insights into the world of agency leadership, the nuances of being a female leader, and the power of collaborative and reflective decision-making.About Nikki LindgrenNikki Lindgren is a leader in scaling DTC businesses to grow their customer acquisition and revenue through marketing strategies that combine talent, automation, and tools to drive upwards of +65% month-over-month growth for her clients.As the founder and managing partner of Pennock, Nikki has managed over $100 million in digital media ranging from high-growth tech startups to established household brands. She advises her clients on how to utilize their strategic advantages to drive marketing initiatives that generate impressive ROAS.Her experience spans search engine marketing, pay-per-click, paid social, display advertising, remarketing/intent-based marketing programs, performance marketing, mobile/video marketing, organic search, app store optimisation, native advertising, and influencer/blogger relationships. The Beautiful Business Podcast is bought to you in partnership with:Krystal Hosting - the UK's premium sustainable web hosting provider

In this thought-provoking episode, Peter Czapp speaks with renowned finance professor Alex Edmans from London Business School on the intersection of profit and purpose in businesses. The discussion kicks off with the central question: How can businesses maximise profit while remaining purposeful? Professor Edmans explains the idea that businesses guided by purpose not only contribute positively to society but also make sound economic decisions. Professor Edmans emphasises the importance of defining a focused and targeted purpose for businesses, debunking the myth of solving all the world's problems. The conversation offers practical guidance on how businesses can authentically define and measure their purpose, with a focus on meaningful key performance indicators. The discussion also explains the role of individuals within businesses, showcasing the power of every individual to create positive change.The episode deep dives into the relationship between purpose and profit, challenging the traditional mindset that views them as conflicting objectives. Professor Edmans shares compelling research findings that highlight how purpose-driven companies outperform their peers in long-term shareholder returns. The conversation underscores the need for a holistic shift in mindset and metrics, encouraging businesses to integrate purpose seamlessly into their operations.Listeners will gain valuable insights into how businesses can embark on the journey towards purpose as well as a reflection on the future, envisioning a world where purpose and sustainability become so ingrained in business practices that they no longer require distinct labels.About Alex EdmansAlex Edmans is Professor of Finance at London Business School.  Alex graduated from Oxford University and then worked for Morgan Stanley in investment banking (London) and fixed income sales and trading (New York).  After a PhD in Finance from MIT Sloan as a Fulbright Scholar, he joined Wharton in 2007 and was tenured in 2013 shortly before moving to LBS.Alex's research interests are in corporate finance, responsible business and behavioural finance.  He is a Director of the American Finance Association, Vice President-Elect of the Western Finance Association, a Fellow of the Financial Management Association, and a Fellow of the Academy of Social Sciences. From 2017-2022 he was Managing Editor of the Review of Finance, the leading academic finance journal in Europe. The Beautiful Business Podcast is bought to you in partnership with:Krystal Hosting - the UK's premium sustainable web hosting provider

In this episode of the Beautiful Business Podcast, host Yiuwin Tsang sits down with Helen Neal, the founder of HN Communications. Helen shares her extensive background in working with large organisations and offers invaluable insights into her journey from corporate roles to establishing her agency.Helen spent years working for global giants like Virgin Atlantic and Nissan, where she was closely involved in government relations, policy, and campaigns. Throughout her career, she found herself drawn to sustainability and climate-related issue. Six years ago, Helen took a bold step and founded HN Communications. What prompted this change in her career trajectory? Helen delves into the perfect storm of factors, including her desire to balance her career and motherhood, as well as the realisation that it was time for a change.As Helen reflects on her journey, she highlights the unique position her agency holds, not having followed the traditional agency mold. This freedom allows them to adapt and create a unique agency tailored to the needs of their clients.Helen discusses her agency's approach to working with large corporations, emphasising the importance of understanding that even large organisations are composed of small teams. Being small can be a superpower, providing agility and creativity that corporations often desire. She encourages agencies to focus on becoming a seamless part of their clients' team and supporting them in every way possible.Helen also discusses the power of collaboration between corporations and NGOs and the valuable lessons learned from the transparency and authenticity of the NGO world.The episode concludes with a discussion on the future of sustainability and the vital role of collaboration between businesses and NGOs in driving meaningful change. Helen's belief in positive progress and the need for accountability will resonate with many of our listeners.About Helen NealHelen Neal is the founder of HN Communications which has been operating since 2017. She has 2- years experience in policy, transport and sustainability. Helen is an advocate of collaboration and kindness in business and is on a mission to help businesses do more good in the world.HN Communications is an award-wining specialist agency that helps Global businesses and NGOs tell their story, what they believe in and stand for. Helen and her team work on global campaigns for international brands in food and drink, automotive, engineering, climate action and business transformation. They are at their happiest when they are helping people and their organisation to do good things in the world. The Beautiful Business Podcast is bought to you in partnership with:Krystal Hosting - the UK's premium sustainable web hosting provider

In this thought-provoking podcast episode, host Yiuwin Tsang discusses the essence of collaboration with special guest Megan Taylor, Managing Director of Rise Beyond. They explore the complex nature of collaboration, shedding light on the misconceptions and challenges often associated with this buzzword.Megan Taylor emphasizes the importance of revisiting the true meaning of collaboration, highlighting that it's not just about using fancy technologies or working in a harmonious environment. Instead, it's a dynamic, human social process that involves people working together to achieve shared goals. Collaboration can be messy, frustrating, and ever-changing, but it's also immensely rewarding.The conversation examines the challenges leaders and organisations face when trying to foster effective collaboration. Megan and Yiuwin discuss the need for self-awareness, the impact of power dynamics, and the importance of creating brave spaces for open dialogue. They share insights on how embracing differences, cultivating trust, and navigating conflict are essential for successful collaboration.Furthermore, the episode explores how these collaboration principles extend beyond internal team dynamics. Megan and Yiuwin discuss how they apply to external collaborations, offering valuable advice for businesses working with clients or partnering with other organisations.Listeners will gain a deeper understanding of the complexities of collaboration and walk away with practical insights on how to foster a more effective collaborative environment in their workplaces and partnerships. Learn how to unpack the layers of collaboration and discover the keys to navigating the messy, yet creatively fulfilling world of working together.About Megan TaylorMegan joined the founding of RISE in 2015 to develop and run the operations of the start-up consultancy alongside working with key initial clients. Since then she has been instrumental in building the growing business and Community of Practice, and in 2023 took over as Managing Director.Before RISE, Megan was a professional dancer, teacher and choreographer, setting up and growing a personal & professional development community for dancers in London. It was in this "laboratory" she honed her coaching, facilitation and programme design skills, alongside learning all about founding and growing a community.Megan brings an energy for moving things forwards, helping groups to not only work to understand what is going on in more depth, but guiding them to try and experiment with new ways of doing things in order to make change happen. The Beautiful Business Podcast is bought to you in partnership with:Krystal Hosting - the UK's premium sustainable web hosting provider

In this podcast episode, host Yiuwin Tsang and guest Nila Matthews from Awakening Flow dive deep into the topic of embracing chaos and how it relates to creativity, impostor syndrome, and building authentic connections.They share personal experiences and practical strategies for managing stress, fostering vulnerability, and navigating challenging situations.This insightful conversation provides valuable insights for leaders, managers, and individuals looking to unlock their creative potential and develop meaningful relationships in both their personal and professional lives.About Nila MatthewsNila Matthews is a seasoned professional with over 20 years of award-winning product experience, having worked with renowned companies such as Yahoo! and Sky. Her expertise lies in helping businesses understand the intricacies of customer decision-making processes to enhance user experiences and prioritise customer solutions effectively.Nila's approach extends beyond traditional methods, as she strives to tap into the intuition and divergent thinking of staff members, fostering disruptive innovation and creativity. She employs a unique blend of both new and ancient techniques, designed to engage the mind and promote flow. Her methods aim to unlock the individuality, intrinsic motivation, and confidence of team members.Nila has a commitment to demystifying complex scientific and ancient wisdom, making it accessible and applicable to businesses and corporates. Her focus is on uncovering the underlying drivers of behaviour and energy systems, allowing for communication with the unconscious brain and heart, which often guides decisions before the conscious mind even registers them.The Beautiful Business Podcast is bought to you in partnership with:Krystal Hosting - the UK's premium sustainable web hosting provider

Join host Yiuwin Tsang and special guest Helen Neal from HN Communications as they delve into the world of sustainability in the communication industry. HN Communications, a dynamic sustainability-focused strategic communications agency, has been on an inspiring journey of rapid growth over the last few years. They discuss the reasons behind this growth, which is primarily attributed to businesses realising that sustainability is no longer an add-on but a core component of their strategies, transcending all aspects of their operations.Helen highlights how sustainability is no longer just a part of a company's mission but an integral aspect of how they communicate, whether it's with consumers or within the business,  and how effective communication about sustainability plays a pivotal role in this shifting paradigm. They also touch upon the influential role of consumers, particularly the younger generation, in driving sustainability and positive change. Helen shares insights from her recent experience at Climate Week in New York and how these younger voices are pushing businesses to be more accountable.The discussion reveals the importance of embracing transparency in sustainability communication. Helen discusses how HN Communications manages its own sustainability, from reducing travel and offsetting carbon emissions to partnering with organisations that align with their values. The episode highlights the importance of making progress over seeking perfection and outlines the tools and practices that can help businesses become more sustainable and transparent in their communication efforts.Tune in to explore the world of sustainable communication and learn how businesses can navigate progress and transparency while making a positive impact on the planet and society.About Helen NealHelen Neal is the founder of HN Communications which has been operating since 2017. She has 2- years experience in policy, transport and sustainability. Helen is an advocate of collaboration and kindness in business and is on a mission to help businesses do more good in the world.HN Communications is an award-wining specialist agency that helps Global businesses and NGOs tell their story, what they believe in and stand for. Helen and her team work on global campaigns for international brands in food and drink, automotive, engineering, climate action and business transformation. They are at their happiest when they are helping people and their organisation to do good things in the world. The Beautiful Business Podcast is bought to you in partnership with:Krystal Hosting - the UK's premium sustainable web hosting provider

In this episode of The Beautiful Business Podcast, host Yiuwin Tsang sits down with Megan Taylor, Managing Director of Rise Beyond, to explore her incredible journey from a career in professional dance to a leadership role in the business world. Megan shares her experiences and insights on the challenges and opportunities that come with transitioning to leadership, particularly as a young woman in a predominantly male-dominated field.Megan's story is both inspiring and relatable as she discusses her initial struggle with imposter syndrome. She candidly shares how she overcame these challenges, discovered her unique strengths, and learned to embrace her differences.The conversation covers the importance of self-reflection, self-development, and being present in leadership roles. Megan highlights the significance of listening, letting go of rigid agendas, and allowing conversations to unfold naturally to foster trust and meaningful connections.Yiuwin and Megan explore the dynamics of female leadership teams and how this shift can bring positive changes to organisations. They also touch on the evolving landscape of leadership in a diverse and inclusive world, emphasising the need for authenticity and embracing differences.Megan concludes with her vision of the future of business and leadership, where diversity, inclusivity, and meaningful conversations are at the forefront. She highlights the role of consultancies like Rise Beyond in driving these positive changes and the importance of owning one's unique qualities in leadership.About Megan TaylorMegan joined the founding of RISE in 2015 to develop and run the operations of the start-up consultancy alongside working with key initial clients. Since then she has been instrumental in building the growing business and Community of Practice, and in 2023 took over as Managing Director. Before RISE, Megan was a professional dancer, teacher and choreographer, setting up and growing a personal & professional development community for dancers in London. It was in this "laboratory" she honed her coaching, facilitation and programme design skills, alongside learning all about founding and growing a community.Megan brings an energy for moving things forwards, helping groups to not only work to understand what is going on in more depth, but guiding them to try and experiment with new ways of doing things in order to make change happen. The Beautiful Business Podcast is bought to you in partnership with:Krystal Hosting - the UK's premium sustainable web hosting provider

In the latest episode of the Beautiful Business podcast, host Yiuwin Tsang engages in an insightful conversation with guest Nila Matthews on the topic of finding your optimal self. Nila, a practitioner in the field of neurophysiology and emotional resilience, shares her expertise on how understanding our nervous system and tapping into the concept of "flow" can lead to a more fulfilling and productive personal and business life.Nila starts by explaining the concept of "flow" as our optimal state of being and consciousness, emphasising that it's not just about going along with the status quo but rather an active process of self-awareness and facing our fears. She introduces the importance of the vagus nerve in our emotional resilience and how it relates to our sense of safety, connection, and creativity.Yiuwin and Nila discuss different aspects of flow, including how it can manifest during activities like mountain biking or working within a highly engaged team. The conversation delves into practical techniques for achieving an optimal state, such as breathwork, tapping, and emotional release exercises. Nila stresses the importance of understanding how our bodies react to stress and recognising the signs and symptoms as a means to address them effectively.The episode concludes with a discussion on sustainable performance and the need for individuals and leaders to prioritise well-being in the workplace. Nila emphasises that by addressing accumulated stress and creating a positive energy environment, we can not only enhance our productivity but also ensure a healthier and more fulfilling life.Listeners are left with valuable insights into the intricate relationship between the nervous system, emotional well-being, and optimal performance, along with practical tips for finding their own path towards self-optimisation and flow.About Nila MatthewsNila Matthews is a seasoned professional with over 20 years of award-winning product experience, having worked with renowned companies such as Yahoo! and Sky. Her expertise lies in helping businesses understand the intricacies of customer decision-making processes to enhance user experiences and prioritise customer solutions effectively.Nila's approach extends beyond traditional methods, as she strives to tap into the intuition and divergent thinking of staff members, fostering disruptive innovation and creativity. She employs a unique blend of both new and ancient techniques, designed to engage the mind and promote flow. Her methods aim to unlock the individuality, intrinsic motivation, and confidence of team members.Nila has a commitment to demystifying complex scientific and ancient wisdom, making it accessible and applicable to businesses and corporates. Her focus is on uncovering the underlying drivers of behaviour and energy systems, allowing for communication with the unconscious brain and heart, which often guides decisions before the conscious mind even registers them.The Beautiful Business Podcast is bought to you in partnership with:Krystal Hosting - the UK's premium sustainable web hosting provider

In this episode of the Beautiful Business Podcast, host Yiuwin Tsang sits down with Alistair Wells, co-founder and director of Tend Legal, a law firm dedicated to supporting startups and scale-ups. Alistair shares his insights on running a business with an exit in mind, drawing from his experiences helping businesses through the exit process. Alistair discusses the importance of having a clear exit strategy from the early stages of your business, emphasising how it can streamline the process and prevent last-minute complications. He shares cautionary tales of businesses that faced unexpected hurdles during their exit due to overlooked details, highlighting the significance of having your "house in order."The conversation covers strategic partnerships and joint ventures as potential pathways to growth and acquisition. Alistair provides valuable advice on structuring these partnerships, addressing ownership of intellectual property, and planning for potential exits within the partnership.A significant portion of the discussion focuses on managing teams during the sale of a business. Alistair shares insights on when and how to communicate with employees about impending changes, emphasising the need for a well-choreographed communication strategy to maintain trust and minimise disruption.Finally, Alistair offers a heartfelt piece of advice to founders embarking on the journey of selling their businesses: be prepared for the emotional toll it may take. He encourages founders to take the time to reflect and recover after the sale, acknowledging the potential feelings of loss and the importance of decompressing before diving into new ventures.Tune in to this episode to gain valuable insights into running a business with an exit in mind, managing key relationships, and navigating the emotional journey of selling a business. Whether you're a seasoned business leader or just starting your business journey, you'll find practical advice and wisdom in this conversation.About Alistair WellsAlistair, founder and director of Tend Legal, is an experienced solicitor with a wide practice covering company, commercial, employment law and dispute resolution.Before founding Tend Legal, Alistair was a partner at Woodfords Solicitors in South West London, where he built up more than 13 years' experience advising small and medium sized business on an array of issues ranging from business sales and acquisitions to employee share schemes. Alistair is known for his approachable manner, zen-like calm, and clear commercial legal advice.With three young children, there isn't a lot of downtime, but when not working or reading bedtime stories, Alistair can be found listening to dusty old LPs, riding bikes and pretending not to watch cheesy US rom-drams.The Beautiful Business Podcast is bought to you in partnership with:Krystal Hosting - the UK's premium sustainable web hosting provider

In this episode of the Beautiful Business Podcast, host Yiuwin Tsang is joined by Kerry Tottingham, co-director of A Brilliant Thing, a social enterprise dedicated to promoting culture change in organisations. Kerry shares her journey from being a jobbing artist to venturing into the world of charity management and ultimately founding A Brilliant Thing. The company focuses on helping organisations develop effective strategies and nurturing a culture of creativity.Kerry explains the concept of design thinking and its transformative power in guiding organisations through complex challenges and toward innovative solutions. She emphasises the importance of involving all team members in the design thinking process to foster collaboration, creativity, and consensus within an organisation.The conversation discusses how design thinking can influence company culture. Kerry explains how the process can make creative thinking visible, highlight its value, and lead to cultural changes within organizations. They explore ways to implement design thinking in teams and encourage leaders to involve their teams in the process, ultimately leading to greater buy-in and innovation. Kerry also shares practical examples of how design thinking can be applied in different contexts, from collaborative projects involving multiple organisations to structuring a growing business. Listeners will gain valuable insights into how design thinking can be a powerful tool for unlocking creativity, fostering collaboration, and shaping a positive organisational culture in any business or non-profit sector. Whether you're a leader looking to enhance your team's problem-solving skills or part of a growing business seeking to streamline operations, this episode offers practical guidance and inspiration for positive change.About Kerry TottinghamKerry Tottingham is the founder and co-director of A Brilliant Thing. She is also a creative facilitator, design thinking and Chartered Management Institute Leadership Coach.At A Brilliant Thing, Kerry and her team work on promoting collaboration and culture change within organisations. She highlights their passion for connecting people, creating social value, and fostering positive change across sectors.The Beautiful Business Podcast is bought to you in partnership with:Krystal Hosting - the UK's premium sustainable web hosting provider

Welcome to this week's episode of the Beautiful Business Podcast, hosted by Yiuwin Tsang. In this enlightening conversation, Yiuwin sits down with Doug Stewart, the CEO of 100Green (formerly Green Energy UK Ltd), to explore his remarkable journey of setting up an ethically driven electricity and gas supplier that aims to transform the way we think about energy consumption in the UK.Doug shares his personal passion for green energy and the driving force behind 100Green's commitment to ethics and sustainability. Yiuwin and Doug discuss the challenges of managing staff in an industry with a tarnished reputation and the company's determination to make energy a joyous purchase for customers.We also talk with Doug about the many issues within today's energy market. Doug sheds light on what sets 100Green apart and how they align their business with core values of honesty, transparency, and equity. They also aim to tackle the energy trilemma, touching on affordability, sustainability, and energy security, and how 100Green's customer-centric approach plays a pivotal role. He also touches on the significance of contributing to charitable causes and the secondary satisfaction of being part of a renewable energy revolution.Join us for an eye-opening conversation that goes beyond the power grid and into the heart of ethical energy innovation. Doug Stewart's story is a testament to what's possible when ethics, sustainability, and determination converge in the world of business. Discover how one company is changing the energy game and working towards a greener, more ethical future.About Doug StewartDoug spent his formative career at Ford Motor Company in a number of sales and service roles, followed by a move to a start-up IT company and eventually setting up his own business retailing Volkswagens and Audis as a franchised dealer.Having sold the motor business at the turn of the millennium, Doug found himself in the fortunate position to choose what to do next. The blueprint for his venture was an ethically sound business model that contributed to the wider issues of life through commerce.The newly deregulated electricity market offered this opportunity and so Green Energy (UK) Ltd, now trading as 100Green,  was born with the express intent of rewarding consumers who took active steps to do something about the wider environmental issues we face. Whilst the business has evolved into the company and brand we see today, these values have remained. 100Green is the UK's only supplier of 100% green gas and renewable electricity.The Beautiful Business Podcast is bought to you in partnership with:Krystal Hosting - the UK's premium sustainable web hosting provider

In this episode of the Beautiful Business Podcast, Yiuwin Tsang once again sits down with Tim Evans to dive into the ever-evolving landscape of the creative industry and the challenges faced by businesses. They explore how the market has shifted in the wake of COVID-19 and other global events, impacting the ability of creative businesses to raise funds and find growth opportunities.Tim shares insights into the post-COVID optimism that quickly turned into economic uncertainty, and the various challenges creative businesses are currently facing, from increased operating costs to Brexit-related issues. He highlights that while some sub-sectors, like games, have managed to thrive, many creative businesses are feeling the strain, hindering their growth potential.They discuss the decision-making process for businesses when it comes to raising capital. Tim offers valuable advice on assessing whether seeking investment is the right path, stressing the importance of seeking a wider community for advice and introspection. He encourages founders to evaluate their products, services, and ambitions to determine if investment is necessary for growth.The episode concludes with a discussion on lean validation methods and the need for thorough research before seeking investment, ensuring that businesses are well-prepared to take the next step in their growth journey.Tune in to gain insights into the creative industry's challenges and opportunities and learn valuable tips for making informed decisions about raising capital for your creative business.About Tim EvansTim has been with Creative UK for nearly a decade and oversees all investment activity at the organisation. Tim has spent the past 15 years helping entrepreneurs to take innovative and compelling creative products to market and is passionate about the power of business as an engine for positive social change.As an investment lead, Tim has secured over 50 investments across equity and debt, working with over 400 creative companies and supporting three exits. His key areas of industry focus are: SaaS, VFX, Games, Agency and TV Production.Tim's prior experience includes running his own production company, the management of Creative England's equity fund and the programme management of the South West Innovation Network programmes.The Beautiful Business Podcast is bought to you in partnership with:Krystal Hosting - the UK's premium sustainable web hosting provider

In this episode, host Yiuwin Tsang sits down with Alistair Wells, founder of Tend Legal, to explore the fascinating journey of building a modern law firm that people genuinely want to work for. Alistair shares his inspiring story of transitioning from a traditional law firm to launching Tend Legal during the pandemic.They discuss the challenges and opportunities of reimagining a legal practice, emphasising transparency, and embracing authenticity. Alistair reveals how Tend Legal shifted away from hourly billing towards fixed fees and subscription models, creating a better client experience and reducing the pressure on employees.The conversation touches upon the importance of client alignment, how dressing informally can lead to better client relationships, and why authenticity is at the core of their business culture. Alistair also shares insights on team dynamics, client satisfaction, and the balance between client needs and business growth.Join Yiuwin and Alistair in this enlightening discussion on how Tend Legal is revolutionizing the legal industry, creating a space where both employees and clients feel valued and understood. Discover the power of authenticity in business and the incredible impact it can have on building a thriving and forward-thinking organisation.About Alistair WellsAlistair, founder and director of Tend Legal, is an experienced solicitor with a wide practice covering company, commercial, employment law and dispute resolution.Before founding Tend Legal, Alistair was a partner at Woodfords Solicitors in South West London, where he built up more than 13 years' experience advising small and medium sized business on an array of issues ranging from business sales and acquisitions to employee share schemes. Alistair is known for his approachable manner, zen-like calm, and clear commercial legal advice.With three young children, there isn't a lot of downtime, but when not working or reading bedtime stories, Alistair can be found listening to dusty old LPs, riding bikes and pretending not to watch cheesy US rom-drams.The Beautiful Business Podcast is bought to you in partnership with:Krystal Hosting - the UK's premium sustainable web hosting provider

In this episode of the Beautiful Business Podcast, host Yiuwin Tsang once again welcomes Amelia Wrighton, the passionate founder of Suicide&Co. Amelia discusses the often-overlooked issue of dealing with grief in the workplace. She emphasises the lack of clear guidelines and policies for handling bereavement and suicide-related grief within organisations. The conversation examines the need for systemic changes in the workplace. Amelia reveals how Suicide&Co recognised the gap in supporting bereaved individuals in the corporate world and developed a specialised offering to guide organisations in navigating loss within the workplace. The key takeaway is the importance of recognising and acknowledging grief as a common experience, with a focus on suicide-related grief that requires attention. She highlights the need for flexible and individualised approaches when it comes to bereavement, which doesn't fit the one-size-fits-all mold. The discussion further explores the role of managers, HR teams, and leaders in creating an open culture where employees feel comfortable discussing their struggles.Amelia provides actionable advice for both individuals and organisations. She encourages open communication, urges colleagues and managers to ask "Are you okay?" and shares the value of contextually framed questions. She also stresses the importance of ongoing support, beyond the initial shock, and highlights the significance of gestures like sending flowers, messages of support, and facilitating an environment of open communication.The podcast concludes with Amelia sharing her hope for the future. She envisions workplaces that proactively address grief, with managers trained to spot signs and have open conversations. She hopes to see flexible bereavement policies that accommodate individual needs and comprehensive support memberships for organisations, bridging gaps in knowledge about suicide-related grief. Ultimately, Amelia's vision is for workplaces to be well-equipped to support their employees through one of life's most challenging experiences.About Amelia WrightonAmelia lost her mother at 19, whilst in her first year of university. The life-changing experience bred a deeper strength and resilience that has driven her forward ever since.Meeting Emma at work, they realised their shared experience of losing someone to suicide and decided that now is the right time to help others in the same situation. Amelia started her career in research and then moved into marketing, media and new business. Her focus within Suicide&Co is on strategy and operations. The Beautiful Business Podcast is bought to you in partnership with:Krystal Hosting - the UK's premium sustainable web hosting provider