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Ever wondered why handbooks are so crucial to ABA business success? A strong employee handbook helps create consistency, protects your business, and gives your team confidence in how your organization operates. In this episode, Stephen and April Smith continue their discussion on building the operational foundations of a successful ABA practice by breaking down five essential policies every employee handbook should include. From confidentiality and electronic communication to social media, safety procedures, and mandatory reporting, they explain why clear expectations reduce risk and improve accountability across your organization. Whether you're launching your first ABA company or refining your existing systems, this episode offers practical guidance to help protect both your business and your employees.Resources & Links Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 ABA Business Leaders Support Group https://forms.office.com/r/LLpAHCXUN8 Schedule a Consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs Have a question for Stephen and April?
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews Jeff McKissack about participating and speaking at RIMS events, and his upcoming RIMS Texas Regional Conference session on August 11th in San Antonio, on the increasing overlap between reputation management and risk management. Jeff shares the critical impact of reputation risk and the growing threat of AI-generated content. He explains how even executives have caused reputational damage to their organizations, and he reveals a practical step that risk managers can take immediately to reduce the likelihood of reputation-related incidents and subsequent litigation. Justin and Jeff discuss the RIMS Texas Regional Conference, and how you can connect with Jeff after his presentation. Listen for ways to implement reputation management strategies in your organization. Key Takeaways: [:01] About RIMS and RIMScast. [:16] About this episode of RIMScast. We will be joined by Jeff McKissack of Defense by Design to talk all about reputation risk management. But first… [:39] RIMS-CRMP Workshop. We are delighted to announce that on August 27th and 28th, RIMS President Manny Padilla will be leading the two-day in-person workshop at St. John's University at 101 Astor Place in New York City. A link to the registration is in this episode's show notes. [:59] RIMS-CRMP Virtual Workshops. The next RIMS-CRMP Exam Prep with PARIMA will be held virtually on July 21st and 22nd. Registration links are in this episode's notes. [1:11] We have a summertime webinar. On July 16th, Zurich will present "Too Hot to Ignore: Heat-Related Injuries and Workers' Compensation." Register at RIMS.org/webinars and via the link in this episode's show notes. [1:25] Also on the webinars page, you will see a two-part series hosted by the RIMS Membership Department. The "Classroom to Career" webinar series highlights how RIMS equips students with the knowledge, skills, and connections needed to thrive in risk management careers. [1:41] Participants will gain insights into industry trends, career pathways, and practical tools that help them confidently step into the evolving world of risk management after graduation. These sessions will be hosted on September 1st and 9th. [1:55] These sessions are member exclusives and are complimentary for RIMS members, of course. So, if you are interested in becoming a member, this would be the time. Visit RIMS.org/membership. [2:04] You can enroll now in the Virtual RIMS CRO Certificate Program in Advanced Enterprise Risk Management hosted by the famous James Lam. Beginning July 15th, workshops will be held bi-weekly from 11:00 a.m. to 3:00 p.m. ET. The registration link is in the show notes. [2:28] The RIMS ERM Conference 2026 will be held on November 19th and 20th in Columbus, Ohio. Registration will open in July. Be on the lookout for the call for nominations for the RIMS ERM Global Award of Distinction. Visit RIMS.org/ERM2026 in July for that announcement. [2:49] RIMS is back on YouTube. Our handle is @RIMSOfficialChannel. We've got plenty of videos there, including RIMScast, RIMScast Canada video podcasts, and other informative and entertaining content from RIMS. Subscribe to the channel today! [3:08] On with the Show! Our guest today is the Founder of Defense by Design, Jeff McKissack, a noted authority in the fields of threat assessment and the prevention of violent crime, with over 35 years of experience. [3:22] Jeff provides continuing education seminars for those in the educational, medical, legal, financial, real estate, human resources, and risk management sectors. He is one of the favorite speakers in the RIMS Texas Chapters. [3:36] You can find him at the RIMS Texas Regional Conference 2026 on August 11th at 1:45, when he will present "How Reputation Management is Impacting Risk Management." [3:46] As you will hear in this interview, his session at the RIMS Texas Regional will dovetail with the Risks of Physical Harm and Violence. He's here to provide a preview of his session. [3:55] We talk about the Risk Management impact of social media, AI, and deepfake technologies on operations and profits, and how employee activity online and off the clock can ripple through staffing, operations, morale, productivity, profits, and brand image. [4:10] This episode is a year in the making. Let's get to it! [4:12] Interview! Jeff McKissack, Welcome to RIMScast! [4:29] Jeff has a strong history with RIMS and the RIMS Texas Chapters. He has spoken at DFW RIMS on several occasions. Jeff Strege brought Jeff down to speak at Houston RIMS. He spoke at a couple of conferences co-hosted by South Texas RIMS. [4:59] Last year, Jeff was at the Inaugural Texas Regional RIMS Conference in San Antonio. He's there again this year. [5:15] Jeff loves RIMS, in general, because he doesn't have to explain himself. When he speaks to HR or risk management, his two favorite positions, even above the C-Suite, risk managers and HR directors totally get what he does and why. [5:34] Jeff says the common response he typically gets is they've never met anybody who does what he does or speaks the language he speaks. He's heard it for 39 years. He loves speaking to people in risk and insurance companies because he speaks the language of liability. [5:54] Jeff does a lot of work with attorneys, as well, on both sides. He tells folks he's trilingual because of all these different industries. He's multifaceted. [6:06] Jeff talks about years of working with risk professionals and feeling their pain points. He reverse-engineers many of those scenarios. He asks, Where are the points where this could have been prevented, or at the bare minimum, mitigated? [6:43] A president of an association of independent electrical contractors called him for help. He asked, You have people working hours, in isolated locations, with expensive equipment on their trucks? What could go wrong? Without much of a push, he's able to jump in and help. [7:20] Jeff says there are only three types of businesses: businesses that have internal employees, businesses that have external employees, and businesses that have both. The risks for those three categories are very different from each other. [7:40] Jeff explains some of the differences in risks between having internal employees operating equipment and external employees in trucks on the road with equipment. There are different security concerns, risk concerns, and liability concerns. Address all the concerns. [8:16] Jeff recently saw a police video of a dump truck plowing through an intersection, with its brakes out, into a ravine. Fortunately, no one was killed. Why did the brakes give out? Who was responsible for checking them? They dodged a major bullet by nobody being injured or killed. [9:11] Jeff says he has three wheelhouses: physical risk, data risk, and reputational risk. He doesn't do active shooter training. He deals with factors that can lead to an active shooter before the shooting happens. He deals in prevention, not in reaction. [9:42] Jeff doesn't deal in cybersecurity but in data. He doesn't talk about people who hack your computers; he talks about people who hack your people. That bleeds over into reputation management. [9:57] Reputation management, with the internet and social media, has taken on a different dynamic. [10:07] Either your employees go online and self-incriminate themselves by putting something out there to the world that reflects upon your company, or they do something off the clock that can still have an impact on your company and its reputation. [10:22] Jeff mentions two courtrooms that we want to avoid: an actual courtroom, and the court of popular opinion. [11:01] Jeff says some things before social media still ended up being headline stories in the traditional media that reflected negatively upon employers. Social media has massively amplified that dynamic. [11:31] Jeff's talk is about how reputation management is impacting risk management. It will be held on August 11th at 1:45 p.m. during the RIMS Texas Regional Conference 2026. It examines how reputation management and risk management increasingly overlap. [11:53] Jeff says risk management and HR management often think that whatever happens off the clock is not on them — until it is. There was an Assistant District Attorney some months ago who walked out of a bar "two out of three sheets to the wind." [12:17] The cops wanted her to get an Uber and go home. She made a huge scene about it, captured on the bodycams. She ended up being arrested. "You don't know who I am. You can't do this to me!" The next day, not only was she fired, she lost her license. [12:33] There are YouTube channels devoted to police bodycams. People and companies suffer the reputational consequences of those videos. Once they're on YouTube, they go viral. [12:54] A lot of channels have hundreds of thousands to millions of views, reflecting on a company's public image, even though it was one of their employees off the clock. [13:40] Jeff says the biggest thing is education and training. We think people know what we know and the way we think. No, they don't. Jeff compares it to schools teaching social ills. As risk managers, you need to teach employees responsibility if you want to change their behavior. [14:40] Jeff says, Do not expect what you do not inspect. [14:50] A Quick Break! There are so many other wonderful RIMS events coming up in 2026. The Annual Florida RIMS Educational Conference will be held from July 28th through August 1st at the lovely Ritz-Carlton in Naples, Florida. A link to the event is in this episode's show notes. [15:09] Register now for the Second Annual RIMS Texas Regional Conference, which will be held from August 10th through the 12th at the Grand Hyatt on the San Antonio River Walk. Visit RIMS.org/Events for registration information. [15:26] The hotel cutoff date is July 10th. Reservations may still be made after the cutoff date subject to availability; however, the negotiated group rate is no longer guaranteed past July 10th, so reserve now. [15:40] The 11th Annual Chicagoland Risk Forum will return to the Old Post Office on Thursday, September 24th, 2026. Visit ChicagolandRiskForum.org for more information. [15:51] The RIMS Western Regional Conference will be held from October 4th through the 7th in Seattle, Washington. The agenda is live, and registration is open. Visit RIMSWesternRegional.com and the link in this episode's show notes for more information. [16:08] Save the dates October 18th through the 21st. We will be in Quebec City to celebrate the 50th Live RIMS Canada Conference. Booth sales are open, and sponsorship opportunities are still available. Advance registration is open now. [16:24] Visit RIMSCanadaConference.ca for more information. Also, remember to check out RIMS.org/Canada for our spinoff show, RIMScast Canada, hosted by National Conference Committee Chair, Aaron Lukoni. [16:39] The RIMS ERM Conference 2026 will be held on November 19th and 20th in Columbus, Ohio. Registration opens in July. [16:49] Be on the lookout for an announcement about submissions for the RIMS Global ERM Award of Distinction. Visit RIMS.org/ERM2026. [17:00] Let's Return to Our Interview with Jeff McKissack! [17:07] Jeff says some of these reputational concerns have been C-Suite executives. Jeff just taught about a mayor arrested in Kentucky for shoplifting a $70 pair of shorts at a department store. Jeff guesses the mayor felt he was owed those shorts. [17:32] Last week, Jeff was talking about a city manager in Texas who felt it was a good idea, when she took her employees to a conference, to take them to a local strip club that night. After a few drinks, she got up on stage and started dancing around the pole. [17:46] Somebody recorded that and put it on social media, and the city manager got fired. City managers aren't easy to come by. In risk management, we have to understand that when these types of things occur, they impact multiple areas, both immediately and simultaneously. [18:05] These incidents affect staffing, operations, morale, productivity, profits, and public image. Every one of those six areas has associated dollar figures. This is why reputation management now must be taken into consideration under risk management. [18:50] Jeff says if I get an employee compromised in a controversial, scandalous, or criminal situation, whether I capture them on camera, or if I create the environment for said compromise to occur, and I set them up to be on camera, do I have them in the palm of my hand? [19:25] Reputational concerns, if they're not addressed and talked about before, and an employee gets caught in something that happens or was made to happen, it can be used as blackmail to have them do things internally because they have access that outside parties want. [20:08] About a year ago, Jeff says a case made national news of a high school principal who was facing the wrath of his community because of a racial rant he was supposedly caught saying as the principal of a school with minority students. [20:27] It came out that the athletic director had taken a digital sample of the principal's voice, maybe from a voicemail, and created an entire verbal tirade from scratch. That was proven through forensics. [20:47] Meanwhile, the principal had almost lost his job and career and was facing physical threats to his family from the public over something that had never happened. That showed Jeff we were entering a new atmosphere. [21:03] Jeff says, Sora 2, one of the newer AI video platforms, has already been called out for causing problems for police because people are creating videos of real people committing not-so-real crimes. With AI, it looks real. [21:19] Jeff describes a hypothetical situation where an AI video would be used to charge an employee of a crime, leading to an arrest and a record. Think of the liabilities you and your company would face. None of those are cheap. [22:02] Justin asks about verifying the legitimacy of a video. Jeff says there is software out there that does a pretty good job of figuring out if this video is AI-generated. [22:32] What camera captured the action? Was it an internal, company-owned camera, or something someone supposedly captured on a phone camera? One of those is more susceptible to manipulation. [22:53] Now, you have to be a little bit skeptical. Never has there been a more important time in our history to live by the adage, "Innocent until proven guilty." Jeff says a healthy dose of skepticism is called awareness. [23:50] Everybody has vulnerabilities. The first step in preventing a lot of these things from occurring is recognizing your own vulnerabilities, stereotypes, and false premises. Jeff says stereotyping is judging based on appearances; profiling is judging based on behaviors. [24:26] Jeff says you almost have to go into this blind, deaf, and dumb to do a true, analytical, unbiased evaluation. [24:34] Sponsorships! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. RIMScast is proud of its longstanding relationships with AXA XL, Global Risk Consultants, Alliant, Zurich, and more. [24:57] Links to many of these episodes are in the show notes. RIMScast sponsorships can be bundled with whitepapers and webinar sponsorships. [25:04] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! [25:18] Reach out to Ted Donovan at TDonovan@RIMS.org or Sales@RIMS.org. Let's find the best opportunity for you and your organization. [25:30] Let's Conclude Our Interview with Jeff McKissack! [25:54] You can't do anything about the various AI generation platforms out there. People, for the most part, are using them for all the right reasons. The thing you have to be concerned about is if it's used to accuse someone of something. [26:10] Jeff describes speaking to the Society of Government Meeting Professionals. They are meeting planners for all the alphabet agencies, the Department of War, FAA, CDC, and more. Jeff has spoken at their annual conference for years. [26:26] Jeff told them, you're bringing all these people here for an annual conference at one place, at one time, under one roof. Who do you think might want to compromise someone there, so that by the time they return home, they've been puppeteered? [26:44] Jeff is getting these meeting planners to start thinking about security in a different way, and educating the people. [26:50] "Hey, we love having you here, but when you go out to bars and restaurants, here are some things you need to think of, because some people here may know who you are and what you represent by way of access." [26:38] Jeff says, if something happens, and they get lured back to a hotel room, for various things, and they get slipped a Mickey and pass out, and a couple of weeks later they get a video by text or email, they don't even know if it's a deep fake or not because they were blacked out. [27:27] These are things we all have to understand how easy it is. Jeff constantly admonishes employees, when he speaks at that level, to remember it's not about them. They may not have wealth, but they absolutely represent access to things that people want. [27:48] You have to understand that you may have a target on your back you don't realize you have. When people approach you, ask yourself, does everything that happens in Vegas stay in Vegas? Or does it stay on social media and YouTube? YouTube remembers. [28:50] Jeff shares something from his presentation. The first step is not the stopping point. The first step is "Do you have a social media agreement in writing that your employees have signed?" If not, you, HR, and your General Counsel need to get together and word-smith it, ASAP. [29:18] Jeff says he talked to a VP of a company with over 8,000 employees. When the VP was hired as a VP, he was paid to sign two documents. He was paid $50 to sign the NDA, so he wouldn't take the sales list if he left. He was paid $100 to sign their social media agreement. [29:39] The company was more concerned about him doing something that impacted its public image than about taking the client list. First step is to wordsmith that agreement and how you incorporate it into a Code of Conduct as far as the off-the-clock expectations. [30:08] Jeff shares a case from New York City where a young sitting judge had an OnlyFans page. He was fired for it and tried to fight it. He lost because the verbiage in the City Manual for his position said: "extra-judicial activities … do not detract from the dignity of judicial office." [31:02] Jeff spoke at a risk management conference. He showed three lawsuits that were settled in the last two weeks: $125K, $225K, $485K for employees at state and government universities, entities, and institutions over the Charlie Kirk assassination. They had been fired. [31:20] They came back and sued for wrongful termination and got settlements because there was nothing written that dictated employee behaviors online. [31:45] You've got to have the paper trail or digital trail. If it's not in the Employee Handbook, add it as an addendum they sign, and put it in their file. [31:57] Next year, when new hires come on board, have it as part of the Employee Handbook, whether it's the social media agreement and/or your expectations/code of conduct. At the bare minimum, have those things in order. That's your starting point. [32:40] Jeff says when you hire someone, treat the Handbook like the Apple Agreement. Going into detail about the policy is best addressed in education and training. [32:59] Jeff talks not only to executives but also to employees. The biggest thing he is trying to get HR, Risk Management, and the C-Suite to understand is that if you're going to alter the behaviors, you've got to teach them what to do otherwise. [33:30] You're not going to get your employees to go cold-turkey on social media, but you can teach them to apply critical thinking skills so that they police themselves and you don't have to. [33:45] You have to do it in a way that tells them what's in it for them. People expect them to come home with a paycheck. Tell them all their plans can be interrupted if they do something foolish now. [34:39] Sometimes, Jeff does not have time in the session to take questions from the audience. He always tells folks he'll be around in the hallways because they may have questions they don't want to ask in front of everybody else there. Or, reach out to him on LinkedIn, or call him. [35:22] In this arena, a lot of people don't want to put out their concerns. Justin says Jeff is very approachable. He wears a hat, and it has become a branding point for him. Justin asked him for a headshot with the hat, to make him more recognizable, because people know him in Texas. [36:58] Justin asks about other cases involving social media outside of work. Jeff refers to the city manager who was let go because of a pole dance that showed up on YouTube, and the shoplifting mayor, also on YouTube. The judge had a side gig that was questionable behavior. [37:35] Jeff says some teachers have been fired over video where they had their kids in the background in the classroom while they were twerking, or dancing with kids. One teacher had his students give him a haircut in the classroom. [37:51] Jeff recalls the wording cited from the City Handbook about the dignity of the office. That covers a lot. Things like that are subjective, but most people know it when they see it. [38:15] Justin asks if we're in a society where you have to live your life assuming that everything is going to be broadcast? Jeff wouldn't say broadcast, but at least captured on camera. [38:25] When Jeff is doing employee training, he goes through cameras that are on the market. You're only thinking of the cameras you see. You are not thinking of cameras that could be out there, recording you. The ATM captures you and looks across the street. [38:52] When Jeff parks in maybe a questionable area, he always tries to find a Tesla. On average, there are seven or eight cameras around that Tesla. He'll take a picture of the license plate of the Tesla next to him, so if anything happens, he can give the picture to the cops. [39:38] Jeff says he relays to people, executives and employees alike, strategies, critical thinking. How do you use technology to your favor instead of having it used against you? [39:51] Jeff McKissack, thank you so much for joining us here on RIMScast. Jeff says he is looking forward to seeing you all in August! [39:58] Special thanks again to Jeff McKissack of Defense by Design. Be sure to attend his session at the RIMS Texas Regional Conference in San Antonio at the Grand Hyatt on the San Antonio River Walk on August 11th. [40:13] Jeff McKissack will deliver the presentation, "How Reputation Management is Impacting Risk Management," at 1:45 p.m. Be sure to follow up with him in the hallways afterwards and let him know that you heard him here on RIMScast. [40:27] Plug Time! Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [40:44] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [41:00] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [41:14] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [41:26] Practice good risk management, stay safe, and thank you again for your continued support! Links: RIMS Texas Regional Conference 2026 | Aug. 10‒12 in San Antonio | Register Now! RIMS Risk Management Magazine | Contribute | Q2 2026 Issue Now Available RIMScast on YouTube! "RIMS-CRO Certificate Program In Advanced Enterprise Risk Management" | July‒Sept. 2026 Cohort | Led by James Lam | Register Now! 2026 Florida RIMS Educational Conference | July 28‒Aug. 1 | Register Now Spencer Educational Foundation's 2026 Funding Their Future Gala | Sept. 17, 2026 ChicagoLand Risk Forum | Sept. 24, 2026 RIMS Western Regional Conference — Oct. 4‒7, 2026 | Seattle, WA | Register Today and Submit an Educational Session! RIMS Canada Conference — Oct. 18‒21, 2026 | Quebec City | www.rimscanadaconference.ca | Advance Registration Open | Sponsorship Opportunities Available RIMS ERM Conference 2026 | November 19‒20 in Columbus, Ohio | Registration Opens in July! | www.RIMS.org/ERM2026 Spencer Educational Foundation — Scholarships and Grants | Open Calls and Timelines. RIMS Now RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Video Series Featuring Joe Milan! RIMS, the Foundation for Risk Management The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS-CRMP Stories RIMScast Canada — Episodes Now Live RISK PAC | RIMS Advocacy Defense by Design Upcoming RIMS-CRMP Virtual Workshops: RIMS-CRMP Exam Prep with PARIMA — Virtual — July 21‒22, 2026 RIMS-CRMP Exam Prep Workshop — Live In NY — Aug 27‒28! Full RIMS-CRMP Prep Course Schedule See the full calendar of RIMS Virtual Workshops Upcoming RIMS Webinars: RIMS.org/Webinars "Too Hot To Ignore: Heat-Related Injuries and Workers' Compensation" | July 16 | Presented by Zurich "RIMS Student Series: Classroom to Career Part 1" | Sept 1 "RIMS Student Series: Classroom to Career Part 2" | Sept 9 Related RIMScast Episodes: "Strategy and Change with Ward Ching and Aaron Olson" "Mid-Year Risk Roundup 2026 with Morgan O'Rourke and Hilary Tuttle" "Live From Texas 2025!" "Leadership Lessons with Major General (Ret.) Robert F. Whittle Jr., RIMS Texas 2025 Keynote" "Risk and Clarity with Huw Edwards, RIMS Texas 2025 Keynote" Sponsored RIMScast Episodes: "48 Hours From a Storm: What to Do Before A Hurricane Strikes" | Sponsored by Global Risk Consultants, a TÜV SÜD Company (New!) "AI-Scale, Risk Ready: Engineering Controls for the New Data Center Boom" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Facing Into Risk: Navigating the New Risk Landscape" (New!) | Sponsored by AXA XL "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against an Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Manny Padilla! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Jeff McKissack, President, Defense By Design Production and engineering provided by Podfly.
Welcome to another Book Club edition! In this episode, host Kimberley Cole sits down with Penny Cagan, industry veteran, academic at Columbia and NYU, and author of Managing Operational Risk in a Changing World. From navigating the "heady days" of Basel II in the immediate aftermath of Nick Leeson's Barings debacle to building the world's first operational risk database, Penny has spent her career gently exploding conventional thinking. She joins us to discuss why change initiatives fail when you only convince the C-suite, why the second line of defence needs to stop acting like an armchair referee, and how treating AI agents like messy human employees is the key to modern governance. Shownotes 02:06 – The Nick Leeson Effect & Defining Operational Risk 04:14 – The RCSA Overhaul: A Painful Lesson in Bottom-Up Trust 08:10 – The Quantitative Love Affair vs. Old-Fashioned Management 11:04 – Peddling FIRST: Building the Industry's First Risk Database 17:48 – The Changing World: Reshaping the Operating Model 29:09 – Agentic AI: Why Robots Need an Employee Handbook
Most small and mid-sized businesses don't have an employee handbook problem - they have a "we don't have a policy for that" problem. Scattered Google Drive docs, a handbook from 2017, three managers making three different calls on the same issue. That's how inconsistency claims and wrongful termination exposure start.In Episode 4 of the HR Foundations series, Kerri Roberts unpacks why an employee handbook isn't a bureaucratic binder - it's a communication tool with legal weight that protects the employer and the employee.In this episode, you'll learn:The 5 required HR policies every small business needs in writing (anti-harassment, at-will, EEO, pay practices, leave) The 5 strongly recommended policies that come next (code of conduct, attendance, performance & discipline, confidentiality, drug & alcohol) The 8-section handbook structure your team will actually read Why electronic acknowledgment in your HRIS/payroll system is the only acknowledgment that holds up How a real client's $5,000 relocation reimbursement gap almost soured a new hire — and the policy template that fixes it Chapters: 00:00 "We don't have a policy for that" 02:20 HR Foundations: where this episode fits 04:30 What happens when there's no handbook 06:00 The 5 required HR policies 11:30 The 5 strongly recommended policies 16:00 Recommended handbook structure 19:00 Acknowledgment, annual review, and the legal weight of a handbook 23:00 Using AI to draft policies in your voice 25:30 Operate the way your handbook reads 27:30 Real client example: the relocation reimbursement gap 29:30 What's next: Episode 5 on compensation & classificationNot sure where your HR compliance gaps are? Take the free HR Audit and see exactly where your foundational policies stand in 5 minutes: saltandlightadvisors.com/hraudit Resources:
In this episode, Rosemary Enright and Michael Sciotti continue their conversation about employee handbooks, here diving deeper into codes of conduct. It's true, the code of conduct can create legal risk if it's overly broad, vague, or attempts to list every possible rule. Rosemary and Mike suggest balancing clear expectations with practical prohibitions. Topics include challenges regarding policies on disrespect, insubordination, cannabis and alcohol, and workplace safety. The conversation emphasizes that context, consistency, and common sense are essential when disciplining employees, particularly given NLRB standards, whistleblower protections, and the realities of different workplace cultures. Listen in to learn more.
On this episode of Williams Mullen's Benefits Companion, host Brydon DeWitt is joined by Stephanie Karn, partner in the Labor, Employment and Immigration Section at William Mullen, to discuss one of the most common questions employers face: what should an employee handbook actually include? They explore whether every employer truly needs a handbook, why including "everything but the kitchen sink" can sometimes create more problems than it solves, and the core policies that should always be included to set clear expectations and support compliance. If you're responsible for HR, benefits, or people management, this episode offers practical insights to help you build (or refresh) a handbook that actually works for both your organization and your employees.
Employee handbooks are more than just paperwork, they are a strategic tool for protecting your practice and aligning your team. In this episode, ByrdAdatto's newest partner, Grace Lee, breaks down how to create employee handbooks that actually work for medical practices. Discover why generic templates can put you at risk and how to handle PTO, harassment and remote work policies. Tune in to protect your practice, align your team, and reduce costly employment disputes.Chapters00:00 Intro00:48 Banter04:33 Guest background 07:06 What is an employee handbook?07:52 When should a practice adopt an employee handbook?10:36 Do employee handbooks cover harassment, discrimination, and safety?12:49 What legal protection does an employee handbook offer?18:00 What risks could a practice face without an employee handbook?22:05 What are best practices for onboarding and training new hires?25:55 Access+27:08 Legal Takeaways29:24 OutroWatch full episodes of our podcast on our YouTube channel: https://www.youtube.com/@byrdadatto Stay connected for the latest business and health care legal updates:WebsiteFacebookInstagram
In this episode of The Workplace podcast, Matthew Roberts, Associate General Counsel for Labor and Employment at the California Chamber of Commerce, is joined by CalChamber Employment Law Counsel Vanessa Greene to discuss why now is the best time to audit, update, and rethink your handbook strategy.
An outdated employee handbook is one of the easiest ways for California employers to create unnecessary legal risk. In this episode, Jen explains why they should be reviewed and updated every year—and how the wrong language can cost employers in litigation. (Click here to participate in the February 11, 2026, complimentary live webinar, “Confidential California Employer Update: New Laws / Key Cases for 2026,” offered by EmployersLawyer.)
Send us a textWelcome back to The Employee Handbook (formerly the HR Podcast—we changed it for the SEO, let's see if it works). To kick off 2026, Arta and Ryan take a trip north of the border to analyze a case that involves contract law, trade shows, and copious amounts of baby oil.We examine Newsham v. CanWest Trade Shows, where a male exotic dancer suffered a knee injury after slipping on stage. While the Canadian courts ruled one way, we break down why California's "ABC Test" would view this "artistic pursuit" very differently.Whether you are running a trade show, an accounting firm, or a trampoline park, this episode is a masterclass in why you cannot simply "waive" away negligence. We discuss the critical differences between invitees and trespassers, why the Workers' Compensation system is actually an employer's safety net, and why—in California—that independent contractor is probably legally your employee.In this episode:The ABC Test: Why doing business in California means almost everyone is an employee (especially if they are central to your show).Premises Liability: From body paint to carpet types, who is responsible when the stage gets slippery?Waivers vs. Reality: Why you can't contract out of ordinary negligence, no matter what the paper says.Civil Suit vs. Workers' Comp: Why staying out of civil court is worth the insurance premiums.Disclaimer: The hosts of this podcast are licensed attorneys, but they are not your attorneys. This episode is for entertainment purposes only.
Send us a textCalifornia employment law is changing again in 2026—and employers need to prepare now. In this episode of The Employee Handbook, attorneys Arta Wildeboer and Ryan Ellis break down the most significant new California labor laws taking effect January 1, 2026.Topics covered in this episode:Wage & Hour UpdatesCalifornia minimum wage increasing to $16.90/hour (with higher rates in San Francisco and San Jose)New minimum exempt salary threshold: $70,304 annuallyComputer professional exemption: $122,573.13/yearLicensed physician minimum: $107.17/hourSB 261 penalties for unpaid wage judgments—up to 3x the judgment amountRemote Work Expense ReimbursementLabor Code 2802 updates requiring employers to reimburse remote employees for internet, phone, and electricity costsWhat counts as "reasonable" reimbursement and class action risksStay-or-Pay Provisions BannedCalifornia's new prohibition on training repayment agreements and stay-or-pay contract clausesWorkplace Violence Prevention Program (SB 553)Required incident logging and documentationPenalties up to $25,000 per violation ($158,000 for willful violations)PAGA exposure and how violations multiplyReal examples: Slack threats, customer confrontations, domestic disputes at workAnnual audit and training requirementsEspinoza v. Target case discussionWhether you're a California employer, HR professional, or business owner, this episode provides practical guidance on compliance with California's evolving employment regulations.
Paul Edwards is the founder and CEO of CEDR HR Solutions. He and his team are leading providers of one-on-one expert HR guidance, custom employee handbooks, and management education for more than 3000 private dental practices across the US. You can join Paul on his popular HR Podcast, “What the Hell Just Happened?!” CEDR is the All-in-One People Problem HR solution for dental practices. Custom Employee Handbooks. Unlimited HR Support. Simplified Software Tools. Seamless Payroll. Tailored for Your Practice and Your Team. Whether you need a compliant Employee Handbook for 1 or 200 employees, user-friendly HR software, or expert answers to people problems, they're here for you. As a CEDR member, you can leverage comprehensive software, HIPAA training, personalized support, and expert HR coaching for healthcare business owners and managers.Learn more about CEDR HR Solutions:www.cedrsolutions.comLearn more about AADOM: https://www.dentalmanagers.com/
Are you reviewing your handbook for the new year? Learn why this is important and what "unusual" policies you might want to add.
Every successful journey is paved with mistakes along the way. In this episode of The Laundromat Millionaire Show, Dave & Carla reveal their biggest mistakes while growing their multi-million dollar chain of laundromats. Additionally, stick around for the end and learn the 5 best decisions they made along the way!Referenced Links: Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.comOur Website: https://www.laundromatmillionaire.comOur Online Course: https://dave-menz.mykajabi.com/sales-pageOur Youtube channel: https://youtube.com/c/LaundromatMillionaireOur Podcast: https://laundromatmillionaire.com/podcast/Our Facebook: https://www.facebook.com/laundromatmillionaire/Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaireOur LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/Our Instagram: https://www.instagram.com/laundromatmillionaire/Our laundromats: https://www.queencitylaundry.comOur pick-up and delivery laundry services: https://www.queencitylaundry.com/deliveryOur WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/Suggested Services Page: https://www.laundromatmillionaire.com/servicesWDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/Previous Episode – Our Story: https://youtu.be/NpvRxaWmWaYPrevious Episode – Leaving HappyNest: https://youtu.be/gz0-QaNlAoUPrevious Episode- Delivery Failures: https://youtu.be/tkP_Z-Zyn34Previous Episode- Staffing Keys: https://youtu.be/FxcHafohi3gTimestamps 00:00 Episode 110 Intro – Our Mistakes & 5 Biggest Wins02:13 Framing Our “Mistakes”07:24 Acquisition Mistakes – Due Diligence Omissions12:42 Buy or Lease and the Mis-Negotiations18:34 Basements and Bad Landlords20:52 Business Model Mistakes – Unattended Stores25:20 Layout & Machine Mix Regrets31:41 Folding Space Requirements35:57 Seating & Flooring Disasters42:58 Window & Bathroom Re-dos46:13 HVAC Nightmare48:25 Targets for Theft & Vandalism49:55 Marketing Fails54:55 Keeping Toxicity too Long57:22 Employee Handbooks & SOPs1:00:56 Wash-Dry-Fold & Delivery Mistakes – Branding1:05:03 Software Switches1:07:05 Service Area, Pricing & Compensation Blunders1:11:38 Van Selection1:12:38 Our 5 Biggest Wins!1:24:27 Final Thoughts
In today's episode of Reddit Stories Podcast, a wild Karen completely loses it. You won't believe how this one ends! Sit back, relax, and enjoy this binge-worthy Reddit Stories Podcast, featuring Karen freakouts, entitled people stories, and pro revenge tales.
Updating your employee handbook isn't just about compliance — it's about connection. With major workplace law changes coming in 2026, now's the time to refresh your policies. Kiri Grant from SHRM's HR Product Solutions team joins host Monique Akanbi, SHRM-CP, to explain how HR professionals can get ahead of upcoming changes, make their handbooks more engaging, and use SHRM's Employee Handbook Builder to ease the stress of updates. Subscribe to Honest HR to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz --- Explore SHRM's all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
In episode 133 of Nonprofit Mission: Impact, host Carol Hamilton and guest Paula Brantner, workplace fairness consultant and founder of Accountability Ignited, unpack the real challenges nonprofits face in preventing harassment, bullying, and misconduct. They talk about: The often-overlooked gaps in nonprofit systems—particularly around reporting mechanisms—and The false sense of security many mission-driven organizations have about their immunity to these issues. How to take a proactive, values-based approach rooted in trauma-informed practices, Why codes of conduct need to include all constituents, including for example sponsors and vendors to be effective For nonprofit and association leaders seeking to build safer and braver organizational cultures, this episode is full of actionable insight. Episode highlights: Inadequate Legal System - [00:08:23] Reporting Systems as Ground Zero - [00:9:45] Small Organizations Are Especially Vulnerable - [00:11:00] Aligning Codes of Conduct with Values - [00:13:19] Moving Beyond Punitive Approaches - [00:15:48] Codes Should Live Beyond the Employee Handbook - [00:17:01] Who's in the Ecosystem? Everyone. - [00:18:00] Special Risk Zones: Conferences and Galas - [00:21:00] Building Visible, Trained Allies Programs - [00:24:35] Multiple Reporting Channels Are Key - [00:27:00] Trauma-Informed Listening - [00:38:18] Power Dynamics and Systemic Barriers - [00:37:00] Organizational Excellence: 3 Leading Practices - [00:42:00] Proactive Culture-Building as a Strategic Imperative: It can happen anywhere - [00:46:10] Guest Bio: Paula Brantner of Accountability Ignited builds harassment and toxic workplace prevention systems that reflect your values and transform your culture. She works with academic societies, professional organizations, nonprofits, and political organizations on training, reporting systems and policy development to encourage reporting, ensure accountability, and build a harassment-free environment. Prior to founding Accountability Ignited in 2016, Paula spent 18 years (including eight as executive director) with Workplace Fairness, a legal nonprofit that educates workers about their legal rights in the workplace. An employment lawyer for over 30 years, Paula has degrees from UC Law-San Francisco and Michigan State University's James Madison College. She has a credential from the Association of Workplace Investigators (AWI-CH), and incorporates training in trauma-informed and anti-racism principles and practices into her work. Important Links and Resources: Paula Brantner Accountability Ignited Building Inclusive Scientific Communities and Leadership Case Studies from Professional Societies Be in Touch: ✉️ Subscribe to Carol's newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them
Lowenstein Sandler's Employee Benefits & Executive Compensation Podcast
In this episode of Just Compensation, Jessica I. Kriegsfeld is joined by Lauren M. Hollender to discuss employee handbooks, including varying state and federal laws and best practices for creating, distributing, and maintaining employee handbooks. Hollender explains that employee handbooks are not one-size-fits-all, and they should be customized to fit the company's size, location, and culture. Speakers: Lauren M. Hollender, Counsel, EmploymentJessica Kriegsfeld, Associate, Executive Compensation and Employee Benefits
Thanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill https://craigoneill.captivate.fm/
Thanks to our partner PromotiveThis week, Hunt Demerast, CPA, dives into three hot-button business questions—each with surprising consequences for your bottom line. From covering weight loss meds for your employees to falling into the payroll HR trap, and even how the IRS is tightening the screws on your gambling losses—this episode breaks it all down, minus the legalese.What You'll Learn:(00:00:00) Introduction(01:02) Can you write off weight loss drugs like Ozempic for your employees—or yourself?(03:19) The truth about MERPs, HRAs, and what ChatGPT got right and wrong(07:09) The real IRS rule that trips up most owners (hint: it's about fairness)(11:28) Gambling tax rule changes that could cost you—even if you lose(16:04) What triggers a W2-G, and how scratch-offs could land you a surprise tax bill(23:30) Why HR modules from payroll companies are often a waste of money(25:50) A real-life story that cost Hunt money—and why handbooks matter(29:52) What every business owner should review in their employee handbookWhy It Matters: If you're a shop owner or small business operator trying to make smart decisions on health benefits, tax deductions, and HR compliance, this episode is a must-listen. Hunt pulls back the curtain on commonly misunderstood write-offs, state labor laws, and how small mistakes can lead to big headaches.Thanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest
In this episode of The Eric Ries Show, I'm joined by Sid Sijbrandij, co-founder and Executive Chair of GitLab—one of the world's most radically transparent and values-driven software companies.Sid shares how GitLab evolved from an open-source side project into a publicly traded DevOps platform, all while remaining deeply aligned with its values. From turning down a $10 million offer to maintaining control through dual-class shares, Sid walks us through the principles and systems that have shaped GitLab from the start.We also delve into GitLab's renowned, live, and public 2,000-page handbook—how it functions not only as documentation but also as a recruiting tool, cultural backbone, and governance mechanism.In our conversation today, we talk about the following topics:• Why Sid once cold-pitched a submarine inventor—and got hired• What led GitLab to turn down a $10M buyout and pursue an IPO• Why GitLab favors “boring solutions” by default—and avoids reinventing the wheel• The role of GitLab's live, public handbook in building transparency and trust• Why every change at GitLab must be made in the handbook first• How the handbook supports hiring, alignment, and radical transparency• GitLab's approach to decentralized decision-making• Why “customer results” sits at the top of GitLab's values hierarchy• Sid's case for open core as the future of software•How GitLab encourages informal connection in a remote-first culture—and the role of in-person meetups• And much more—Brought to you by:• Ahrefs – Get instant website traffic insights, without the noise. Learn more. —Where to find Sid Sijbrandij:• LinkedIn: https://www.linkedin.com/in/sijbrandij/• X: https://x.com/sytses—Where to find Eric:• Newsletter:https://ericries.carrd.co/ • Podcast:https://ericriesshow.com/ • YouTube:https://www.youtube.com/@theericriesshow —In This Episode We Cover:(00:00) Intro(02:52) The origins of GitLab(04:15) The MVP of GitLab and how it has evolved to a DevOps platform (05:09) Sid's internships and why he chose to work with submarines after(08:57) How Sid became a submarine engineer (11:10) How Ruby sparked Sid's interest in programming (12:28) Why GitLab said no to $10M and chose YC and decided to go IPO(17:45) How GitLab kept control including granting 10x voting shares before going public(22:25) GitLab's extreme commitment to their values (28:29) GitLab's Handbook and how changes are made (33:11) How GitLab handles pushback and how the handbook builds trust (37:38) An explanation of buyer-based open core at GitLab (38:35) The challenges implementing a lean startup approach (45:26) Keeping the organization aligned: How GitLab reinforces their values (53:51) Why GitLab updates values (55:57) Why senior engineers have an easier time securing budget(57:21) Putting customers first: GitLab's value hierarchy explained(59:08) The case for decentralized decision-making—and how GitLab makes it work(1:03:24) The handbook's role in recruiting and building alignment(1:06:25) Maintaining transparency after IPO(1:10:55) The three phases of GitLab's all-remote operating policy (1:17:04) How GitLab developed its open core business model (1:20:19) The trust-building power of open source and Sid's case for open core(1:25:20) Protective governance measures GitLab helps companies take (1:29:28) How Sid has been doing on his cancer journey, and his work to help others —You can find episode references at https://www.ericriesshow.com/—Production and marketing by Pen Name.Eric may be an investor in the companies discussed.
Trevin is using his vacation card this week to get episodes ready before his week off. Have a great week, and enjoy this classic petty rewind. If you haven't checked out our 4th of July special episode, definitely go back to that. We're pretty proud of those stories. Clock in and prepare to feel trapped for the next eight hours—because this week, we're heading to work in the most unprofessional ways possible. Amanda kicks things off with a Dreadful Dilemma about surviving the back-to-school grind, navigating chaotic drop-off lines that resemble a well-rehearsed drive-thru ballet. Meanwhile, Trevin's stuck designing a Crime Con sticker for his first live appearance and spiraling into a branding-induced crisis. For Killer Facts, Amanda breaks down the notorious Tent City Jail in Arizona—a controversial outdoor prison under Sheriff Joe Arpaio that's somehow too harsh for actual criminals. Trevin, inspired by a recent Oppenheimer watch, dives deep into the explosive history of the Tsar Bomba, the biggest nuclear detonation ever unleashed by humankind (spoiler: it was a lot more than fireworks). Then it's story time, and today's theme is “bad employees doing worse things.” In Trevin's Breaking Bad-inspired tale, Christopher Adam Matous and Kent Jerome Duby, two Taco Bell workers in Cedar Rapids, Iowa, cook up more than crunchwraps—they're caught running a meth lab in the kitchen. Amanda shares the story of Susan Navarette Rodriguez, a 32-year-old Florida mom who decided the school drop-off line was the perfect time for a hit-and-run… on Officer Michael Hernandez. Whether you've worked fast food, survived school traffic, or just love watching workplace disasters from a safe distance, this episode is your petty criminal employee orientation. Learn more about your ad choices. Visit podcastchoices.com/adchoices
An essential step to creating an effective employee handbook is determining which policies to include and what policies to avoid. Here are some policies that are considered must-haves and some policies that are potentially problematic. [01:45] At-will policies [02:36] Employee conduct policies [03:32] Attendance [05:52] Employment classification, meal breaks and timekeeping policies [07:51] Leave and time off policies [08:33] Anti-harassment and nondiscrimination policies [10:39] Reasonable accommodation policies [11:44] Policies to avoid This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date. Copyright © 2025 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners. Privacy at ADP
In this episode, we dive into the difference between Stephen Covey's Circle of Concern and Circle of Influence, and how focusing your energy on the areas you can control leads to greater impact in your HR role. We'll also explore how shifting your focus allows you to move up the HR Hierarchy of Needs.Find us at https://www.bernieportal.com/hr-party-of-one/BerniePortal: The all-in-one HRIS that makes building a business & managing its people easy. http://bit.ly/2NEQ5QbWhat is an HRIS?https://www.bernieportal.com/hris/BernieU: Your free one-stop shop for compelling, convenient, and comprehensive HR training and courses that will keep you up-to-date on all things human resources. Approved for SHRM & HRCI recertification credit hours. Enroll today!https://www.bernieportal.com/bernieu/Join the HR Party of One Community!https://hubs.ly/Q02mNML90▬ Episode Resources & Links ▬▬▬▬▬▬▬▬▬▬What Is the HR Hierarchy of Needs? https://blog.bernieportal.com/what-is-the-hr-hierarchy-of-needsWhat Is the HR Hierarchy of Needs?https://www.youtube.com/watch?v=vzWMAuCLBJkWhat's The Difference Between an Employee Handbook and a Culture Guide? https://blog.bernieportal.com/employee-handbook-vs-culture-guideEmployee Rewards vs. Employee Recognition https://blog.bernieportal.com/the-difference-between-reward-and-recognitionBernieU Courseshttps://www.bernieportal.com/bernieu/courses/▬ Social Media ▬▬▬▬▬▬▬▬▬▬▬► LinkedIn: https://www.linkedin.com/company/bernieportal▬ Podcast▬▬▬▬▬▬▬▬▬▬▬▬► Apple Podcasts: https://podcasts.apple.com/us/podcast/hr-party-of-one/id1495233115► Spotify: https://open.spotify.com/show/5ViQkKdatT40DPLJkY2pgA► Amazon Music: https://music.amazon.com/podcasts/1874beb8-2a68-4310-8816-e704e6850995/HR-Party-of-One► iHeartRadio: https://www.iheart.com/podcast/269-hr-party-of-one-57127074/#► Pocket Casts: https://pca.st/o6e2auqq►RSS: https://feeds.captivate.fm/hrpartyofone/ ► Other: https://hrpartyofone.captivate.fm/listen#HR, #HumanResources, #HRTips, #HumanResourcesTips, #SmallBusiness, #HRPartyOfOne
Kate's back! She and Mike talk through some handbook updates, take another look at the I-9 form, and see what's changed in HR since her last time on.
“You can't teach give-a-shit.”That quote sums up the conversation I had with seasoned marketing executive Anne Marie Benard.Anne Marie shares her journey across industries. From Target and energy sponsorships to media, healthcare, and now higher education at the University of Utah. But this isn't just a résumé rundown, it's an honest, insightful and often hilarious deep dive into how to make bold career moves, lead with EQ, and navigate professional pivots without losing your identity in the process.Whether you're a rising professional trying to stand out in a crowded market or a seasoned leader in your own season of reinvention, Anne Marie brings equal parts strategy and soul.About Anne:Anne Marie Benard is an accomplished marketing and communications leader with a proven ability to build high-performing teams and drive significant results in large, complex organizations. Her career spans diverse sectors, including retail, energy, media, healthcare, and higher education, where she has consistently exceeded expectations in developing and implementing innovative marketing strategies.Starting with a foundation in retail analytics and brand strategy at Target Corporation, Anne Marie has progressed to lead teams, manage multi-million-dollar budgets, and consistently achieve ambitious financial and campaign goals. Her expertise in strategic planning, brand management, sponsorship negotiations, digital and traditional media, public relations, team building, and stakeholder management makes her a highly effective leader in dynamic, fast-paced environments.Connect with Veronica:Instagram: https://www.instagram.com/vromney/LinkedIn: https://www.linkedin.com/in/vromney/If you found value in today's episode, I would appreciate it if you could leave a rating and review.
Send us a textIn this episode of the Private Practice Survival Guide, we discuss the most common mistakes private practices make when implementing and maintaining their employee handbooks. We highlight why failing to update the handbook regularly, neglecting to collect employee signatures, and lacking clear disciplinary policies can lead to compliance issues and internal confusion. This episode also offers tips for creating a more engaging and functional handbook that truly supports your team and your business goals. By making a few simple changes, you can transform your handbook from a legal formality into a practical management tool. Welcome to Private Practice Survival Guide Podcast hosted by Brandon Seigel! Brandon Seigel, President of Wellness Works Management Partners, is an internationally known private practice consultant with over fifteen years of executive leadership experience. Seigel's book "The Private Practice Survival Guide" takes private practice entrepreneurs on a journey to unlocking key strategies for surviving―and thriving―in today's business environment. Now Brandon Seigel goes beyond the book and brings the same great tips, tricks, and anecdotes to improve your private practice in this companion podcast. Get In Touch With MePodcast Website: https://www.privatepracticesurvivalguide.com/LinkedIn: https://www.linkedin.com/in/brandonseigel/Instagram: https://www.instagram.com/brandonseigel/https://wellnessworksmedicalbilling.com/Private Practice Survival Guide Book
Send us a textIn this episode of the Private Practice Survival Guide, we discuss the distinct roles of an employee handbook versus detailed policies and procedures, and why both are essential for private practice compliance and consistency. We explore how the employee handbook serves as a foundational document outlining rights, responsibilities, and company values, while policies and procedures provide specific operational guidelines. The episode also covers best practices for maintaining these documents and ensuring that employees understand and follow them. A clear distinction between the two can reduce legal risks, promote accountability, and improve overall practice efficiency. Welcome to Private Practice Survival Guide Podcast hosted by Brandon Seigel! Brandon Seigel, President of Wellness Works Management Partners, is an internationally known private practice consultant with over fifteen years of executive leadership experience. Seigel's book "The Private Practice Survival Guide" takes private practice entrepreneurs on a journey to unlocking key strategies for surviving―and thriving―in today's business environment. Now Brandon Seigel goes beyond the book and brings the same great tips, tricks, and anecdotes to improve your private practice in this companion podcast. Get In Touch With MePodcast Website: https://www.privatepracticesurvivalguide.com/LinkedIn: https://www.linkedin.com/in/brandonseigel/Instagram: https://www.instagram.com/brandonseigel/https://wellnessworksmedicalbilling.com/Private Practice Survival Guide Book
HR: Friend or Foe? The Truth About Who HR Really Works For Thinking about running to HR with your workplace woes? You might want to listen to this episode first. Our hosts tackle the persistent myth that HR departments exist primarily to support employees. Spoiler alert: they're actually there to protect the company! The Darth Vader Effect Jeff shares a shocking story about an HR department that actually reveled in being feared by employees—with one HR rep proudly comparing himself to Darth Vader. We explore why this toxic approach damages company culture and undermines trust. When Missions Misalign What happens when HR's mission doesn't match the company's mission? Our hosts discuss real examples where this disconnect led to lost employees and destroyed trust. Learn how leadership must ensure alignment for a healthy workplace. Building Bridges, Not Barriers Despite their sometimes fearsome reputation, most HR professionals are caring, dedicated individuals trying to balance company protection with employee support. Discover how communication and follow-through can transform HR from perceived enemy to valued resource. The Bottom Line HR departments serve a critical purpose, but they're caught between protecting the company and supporting employees. The best HR functions as a trusted, kind arbiter that maintains alignment with the company's mission. Tune in for: ->Real stories of HR nightmares and successes ->Tips for leadership to evaluate their HR department's effectiveness ->How employee handbooks should (but often don't) guide workplace behavior ->The three qualities our hosts believe define the perfect HR department Wherever you stand with your HR department, this episode will give you fresh perspective on this crucial but often misunderstood corporate function!
In this episode of World's Greatest Boss, Jackie Koch dives into the complexities of using AI in HR practices with Bryan Driscoll, a former employment attorney turned HR consultant. With AI tools like ChatGPT becoming increasingly popular for tasks like writing employee handbooks and screening job applicants, it's crucial to understand where AI can be helpful and where it poses significant risks—especially from a legal perspective.Bryan shares insights on the legal ramifications of using AI in hiring, the difference between AI and automation, and why relying on AI for employment decisions can lead to compliance issues. He explains how the EEOC holds companies accountable for discrimination caused by AI and why small businesses need to be extra cautious when using AI-driven hiring tools. Bryan also touches on the importance of human judgment in screening resumes and navigating complex employee issues.From hiring challenges to managing workforce behavior, Jackie and Bryan discuss practical advice for using AI responsibly and avoiding common pitfalls. Bryan also shares tips on keeping employee handbooks compliant, especially when dealing with multi-state workforces.What You'll Hear in This Episode:[00:00] Intro: Risks of using AI in HR practices[01:50] Bryan Driscoll's perspective on AI in the workplace[02:56] Legal risks of using ChatGPT for compliance and HR issues[05:28] Defining AI vs. automation in HR[07:18] Examples of AI-driven hiring and potential discrimination risks[08:41] Jackie's real-world experience with AI tools in recruiting[10:34] Challenges of using AI to hire generalists in small businesses[12:40] The importance of auditing AI-driven hiring processes[13:19] Risks of using AI to manage workforce issues and employee behavior[14:22] Why creating employee handbooks with AI can lead to compliance failures[17:22] Why employees are more knowledgeable about their rights today[18:32] Handling compliance mistakes proactively[19:38] Legal trends and upcoming regulations to watch[20:15] Bryan's background and advice for business owners[21:43] Closing thoughts: Being proactive with HR policiesMentioned in This Episode:Connect with Bryan Driscoll on LinkedIn for more HR insights and guidance.Visit PeoplePrinciples.co for more resources on building a compliant and effective team.Follow Jackie on LinkedIn: Jackie Koch
Let's be real—if you're running your wellness business without solid systems in place, you're setting yourself up for stress, burnout, and stalled growth. In this episode of the Scaling Wellness podcast, I'm diving into the essential systems every wellness business owner needs to create consistency, improve efficiency, and scale without chaos. We'll explain why "winging it" isn't a strategy, the key areas where structured systems make the biggest impact, and how to set up processes that give you back time while increasing revenue. Whether it's streamlining client bookings, optimizing team management, or automating day-to-day operations, these strategies will help you run your business smarter, not harder. If you're tired of feeling like everything depends on you, this episode is your roadmap to freedom. Tune in now and start building the systems to take your wellness business to the next level! ---------------------------------------------- Want to build a wellness practice that gives you both TIME and MONEY? Learn how more at www.scalingwellness.com Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat Follow us on Instagram: www.instagram.com/scalingwellness
Our 100th episode of What the Hell Just Happened?! discusses the shocking truth about DIY handbooks and why borrowing an employee handbook from another practice can lead to legal ramifications. Join Paul Edwards and his guest, Kimberlee Polansky, as they discuss the importance of properly written employee handbooks for your small privately owned practice. This week, episode 100 of What the Hell Just Happened?! is about your secret weapon as a business owner or manager: the employee handbook. Better workplaces make better lives. Our podcast sponsor, CEDR HR Solutions, knows there's a better, easier way to HR. With our industry-leading approach, we support over 3,000 small and medium businesses across the country through custom handbooks, one-on-one HR coaching, and education. From HIPAA training to our expansive software, backstageHR, our affordable and tailored approach enables you to address any issue with ease. In this episode of What the Hell Just Happened?!, CEDR CEO and Founder Paul Edwards is joined by Kimberlee Polansky to share the importance of having a well written handbook provided by experts, and actionable steps you can take to ensure all your employees follow the policies and procedures laid out in your handbook. Paul Edwards and Kimberlee Polansky also discuss: The legal ramifications of a poorly made employee handbook. How employee handbooks can help protect you from costly mistakes. Why you need to not just have a handbook, but actually understand each policy in and out so you can effectively enforce it. If you are a business owner or an office manager looking to simplify your HR process and you are not already subscribed to our HR Insider Newsletter, you need to click here to start receiving the most current, updated information for your office. Be sure to tune in every other Tuesday and listen to past episodes to get informed about tons of HR tips and best practices. Thank you for listening! If you enjoyed today's episode, please make sure to share this episode on LinkedIn or with your team, and don't forget to follow, share, and rate the show on your preferred listening platform. Email questions or comments for Paul at podcast@wthjusthappened.com You can connect with us here: Website LinkedIn Instagram Facebook
Corporate policies serve as a tangible manifestation of a business's core values and ethical standards, and these policies can help to cultivate a cohesive organizational culture that aligns with those values and standards. For instance, transparent communication policies can build trust within the workforce, encouraging open dialogue and collaborative problem solving. Company policies related to political and economic changes can highlight a company's core values as well.Join Rich John, adjunct professor at Cornell Law School, as he talks about how a company's rules and the policies they implement have a direct connection to what they value. Professor John will also look at past precedent and discuss why more and more companies are defining their political stances in their employee handbooks.The Cornell Keynotes podcast is brought to you by eCornell, which offers more than 200 online certificate programs to help professionals advance their careers and organizations. Learn more in our law and human resources programs, including the Compliance Systems certificate authored by Rich John.Did you enjoy this episode of the Cornell Keynotes podcast? Watch the full Keynote. Follow eCornell on Facebook, Instagram, LinkedIn, TikTok, and X.
Are you battling with inconsistent processes, bad practice and poor staff training? In this episode, Harv Nagra explains the benefits of documenting and embedding best practices – to take your agency one big leap forward in operational maturity.Harv shares his best tips on:Creating an agency handbook – to create a single source of truth for your business, and help your team work consistentlyChoosing the right documentation tools – specific tools that are helpful in documenting and communicating workflowsCreating a team of best practice champions – by providing learning resources that let them build confidence from day oneReady to future-proof your agency? Join Harv in this episode as he explains how to take your agency to the next level.Harv's preferred tools mentioned in the episode:coda.ioscribehow.comloom.comFollow Harv on LinkedIn: https://www.linkedin.com/in/harvnagra/Stay up to date with regular ops insights. Subscribe to The Handbook: The Operations Newsletter.This podcast is brought to you by Scoro, where you can manage your projects, resources and finances in a single system.
In this episode, Jimmy Purdy is joined by Andrew Clement from "Rogue Wrenching" and the "Changing the Industry" podcast group. Andrew emphasizes the importance of clear communication and setting expectations, sharing how a lack of these can lead to frustration and inefficiency. He also discusses the critical need for continuous learning and development in the automotive repair industry, highlighting his significant income boost from prioritizing education. Additionally, Jimmy and Andrew explore the challenges technicians face in balancing productivity with a healthy work-life balance, underscoring the importance of structured processes and accountability.00:00 Faulty part causes immediate issues upon installation.10:01 Industry struggles with time-based billing practices.13:42 Technicians need guidance for successful business ownership.18:35 Diverse experience made me a well-rounded technician.21:26 Success comes from focus and punctuality, not overtime.29:54 I perform better under pressure, and handling tasks.35:31 Blame shared; improve skills and environment efficiency.38:42 Promoting technical experts overlooks management skills.44:11 Filter frustration, guide thoughtfully, and teach empathy.51:52 Undefined expectations lead to employee frustration and errors.53:49 Follow, learn, and manage expectations to build trust.01:00:14 Importance of a clear, practical employee handbook.01:06:18 Frequent communication eases difficult manager-employee conversations.01:10:24 Rescheduled trip necessitated extra vacation request.01:15:31 Skill improvement increased earnings; prioritizing family balance.01:20:33 Good communication and trust ensure success. Thanks to our sponsor, Shop Boss! See how they can simplify your auto shop HERE
An employee handbook is one of the most important documents an employer can maintain. Why do so many employers consider it essential? We'll cover these reasons, and dive into the ways an employee handbook can help you. Listen in to learn more about: [0:57] Formalizing policies [1:40] Meeting state and local policy and notice requirements [3:24] Supporting the onboarding process [4:04] Guiding employment decisions [4:31] Reinforcing at-will status [6:08] Informing employees if they have questions or concerns [7:03] And policies considered must-have for a handbook Learn more about our RUN Powered by ADP® bundles and how our Employee Handbook Wizard can help you create your employee handbook. This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date. Copyright © 2024 ADP, Inc. All Rights Reserved. The ADP logo, ADP, RUN Powered by ADP, and HR{preneur} are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners. Privacy at ADP
Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today's Class Recorded at the 2024 ASTA Expo, explore key strategies for hiring, compensating, and retaining skilled technicians in the automotive industry. This episode highlights the significance of comprehensive benefits beyond pay. Joelle Pollak, and Lisa Coyle, Co-Founders, Promotive. Chris Cloutier, Golden Rule Auto Care and CEO of Autoflow. Show Notes Watch Full Video Episode ASTA EXPO: https://astaexpo.com/ The Talent Pipeline: How to Find and Retain Top Technicians [THA 392]: https://remarkableresults.biz/remarkable-results-radio-podcast/a392/ Discussion on Technician Wages (00:01:05) The Challenge of Salary Expectations (00:02:08) Understanding Costs of Hiring Technicians (00:03:15) The Concept of the Invisible Paycheck (00:04:15) Importance of Communicating Benefits (00:05:17) Navigating Market Expectations (00:07:56) The Role of Coaching and Support (00:09:08) Retention Strategies Beyond Salary (00:10:26) The Importance of Small Improvements (00:12:28) Survey Insights on Shop Strengths and Weaknesses (00:13:07) Challenges of Hiring and Retention (00:14:01) The Need for Effective Communication (00:15:53) Recruitment Challenges (00:19:26) Importance of HR (00:21:04) Training as a Benefit (00:26:02) Employee Handbooks (00:23:03) Perception of Value (00:30:28) Work Environment and Culture (00:31:19) Addressing Small Issues (00:36:26) Annual Review of Benefits (00:39:00) Continuous Communication (00:40:31) Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Auto-Fix Auto Shop Coaching Proven Auto Shop Coaching with Results. Over 61 Million in ROI with an Average ROI of 9x. Find Coach Chris Cotton at AutoFix Auto Shop Coaching on the Web at https://autoshopcoaching.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community:
Employee handbooks are important governance of a church safety and security program. Join us for the 9th Annual Securing Your Place of Worship Online Conference on Tuesday, September 10th! This year, nonprofit attorney at law Virginia (Ginny) Cronin will lead us through how to create strong governance by implementing an employee handbook. Don't miss out for this online event—register now: https://www.worshipsecurity.org/conference We're excited to feature Lt. Col. Dave Grossman and Carl Chinn as keynote speakers. Plus, we've got signed books, free courses, and decision decks all to give away! This fully virtual and online conference brings over 9 hours of expert teaching from 10 presenters right to your screen, wherever you are. Don't miss out—register now: https://www.worshipsecurity.org/conference #churchsafety #churchsecurity #employeehandbooks #nonprofit
In this episode, JoDee and Susan discuss employee handbook best practices with expert Ken Siepman. Topics include: Responsibilities and requirements around employee handbooks Tips for creating employee handbooks that will actually be read and used The risks of not having an employee handbook Staying compliant with Section 7 of NLRA regarding protected concerted activity Suggestions for keeping your social media and professional conduct policies compliant Requirements for having employee handbooks available in different languages No swearing policies New items being included in handbooks In this episode's listener question, a few listeners asked us about what to do after having been written up. In the news, the EEOC reported that 18.8% of EEOC charges for the fiscal year ending September 30, 2022 were for religious discrimination. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-198-mitigating-risk-with-employee-handbooks/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-198-mitigating-risk-with-employee-handbooks/ To get 0.75 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/
In this episode, Jimmy Purdy and guest Gilbert Khoshaba discuss how attending ASD transformed his customer interactions and business growth. He shares the challenges of transitioning from an employee to a business owner, setting ambitious goals like expanding to four shops by age 45. They explore the struggles and opportunities in marketing, underscoring the importance of social media, coaching, and effective marketing strategies. 00:00 Transitioned from various jobs to car mechanic.05:23 Self-taught technician becomes BMW specialist.09:40 Watching a German guy restore and work on BMWs.12:03 Average repair order is $1800, mastermind group.15:52 Feeling lost in shop expansion and planning.17:58 Setting goals drives motivation and productivity.22:58 Flexibility and perseverance are key to success.23:19 Shop owners focus on fixing cars, turning a profit.28:21 Considering shop Genie or Steer for business, seeking advice.29:53 Online networking platform for connecting various industries.33:08 Hollis Brothers Autoworks: Auto service by KZ Hollis Thanks to our sponsor, Shop Boss! See how they can simplify your auto shop HERE
Send us a Text Message.In this episode, we explore 3 questions that came up in a recent Employee Retention event: 1. Are organizations underutilizing how they build and use policies? 2. How long do cultural transformations usually take? 3. Are there industry or generational differences in the value of job security?Our prescription for this episode: develop a broader understanding of these three topics. Policy manuals/handbooks, workplace culture transformations, and job security are things we may not have been seeing with the weight and clarity we needed to get the most out of them.You can reach out to us with your own questions, at info@roman3.ca or through our LinkedIn page at https://www.linkedin.com/company/roman3About Our Hosts!James is an experienced business coach with a specialization in HR management and talent attraction and retention. Coby is a skilled educator and has an extensive background in building workforce and organizational capacity. For a little more on our ideas and concepts, check out our Knowledge Suite or our YouTube Channel, Solutions Explained by Roman 3.
Let's dive into the wild world of employee handbooks. Please leave your questions at askanassistant.com - I'd love to hear from you!
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Welcome to the show! On this episode, we talk about how partnering with other small businesses can benefit you; attorney Mary Buckley visits with pointers on employee handbooks and why your business needs them; and we visit the Couples Inc. Water Cooler for an eclipse perception extravaganza. We're glad you're listening! Inc. article on partnering with competitors.
Barbara L. Mason is the CEO of Career Pathways Consulting, helping countless high-performance female entrepreneurs hire, grow, motivate, and retain results-driving teams so they can position their companies for long-term success. With more than 20 years of HR experience working for Fortune 500 companies, Barbara honed her organizational development and talent management skills on the front lines of corporate America. An in-demand speaker, Barbara is often called to talk about talent management, effective leadership, how to create an engaging company culture, and other important HR-related topics.
This Episode of The Jason Cavness Experience is from when I was a guest on the Pro Dev Hot Seat Go to www.thejasoncavnessexperience.com for the full episode and other episodes of The Jason Cavness Experience on your favorite platforms. Sponsor CavnessHR delivers HR companies with 49 or fewer people with our HR platform and by providing you access to your own HRBP. www.CavnessHR.com BIO Jason Cavness is a tattooed INFJ retired U.S. Army officer who served for 25 years. He is currently CEO/Founder of CavnessHR. CavnessHR delivers HR to U.S. companies with 49 or fewer people through their HR platform along with a HR Business Partner. He hosts The Jason Cavness Experience where he talks to entrepreneurs and other interesting people. His personal motto is “Be Great Every Day” He does his best to add value, help to solve problems daily and to help others become better. He has a Master's in Human Relations from the University of Oklahoma. We talked about the following and other items Intro (00:00) I talk about myself (1:49) How I started in HR and started CavnessHR (2:44) Staying adaptable (15:09) People not understanding (24:48) Advice to new graduates (26:57) Here at CavnessHR we are providing Employee Handbooks and HR policies at no cost to companies located in Seattle with 49 or fewer people. Reach out for more details.
For this episode of The Jason Cavness Experience, I am covering HR Laws you have to follow if your company has 49 or fewer employees CavnessHR Product/Market Fit Validation and Tech Platform Validation To help us with our product market fit and tech platform validation. We are providing Employee Handbooks and HR policies at no cost to companies with 49 or fewer people in the city of Seattle. Email me at jasoncavness@CavnessHR.com if you are interested in this. Go to www.thejasoncavnessexperience.com for the full episode and other episodes of The Jason Cavness Experience on your favorite platforms. Sponsor CavnessHR delivers HR companies with 49 or fewer people with our HR platform and by providing you access to your own HRBP. www.CavnessHR.com HR Laws for Small Business with 49 or fewer employees If you have at least one employee, the following HR laws apply to you. Drug-Free Workplace Act: The Drug-Free Workplace Act of 1988 only applies to federal grant recipients and federal contractors with a contract for more than $100,000. Drug-Free Workplace Requirements Generally, it requires that covered employers: adopt a drug-free workplace policy; and establish a drug-free awareness program. Employers faced with alcohol and drug use in the workplace often consider employee and applicant drug testing as a way to reduce safety risks and avoid other problems caused by employee drug use. Employers that use drug testing should be aware of the many laws and regulations governing safety, employee privacy, and disability. The issues involved include both legally mandated and voluntary drug-free workplace programs, discrimination and accommodation, testing, and special requirements for the transportation industry. Electronic Communications Privacy Act (ECPA): Prohibits intentional interceptions of wire, oral, or electronic communications. https://it.ojp.gov/privacyliberty/authorities/statutes/1285 Employee Polygraph Protection Act: Forbids most employers to use lie detectors. Poster required. https://www.dol.gov/agencies/whd/polygraph Employee Retirement Income Security Act (ERISA): Regulates benefits through a complex series of rules covering pensions, profit-sharing, stock bonus, and most insurance and other benefit plans. What is ERISA? The Employee Retirement Income Security Act (ERISA) was enacted to ensure that employees receive the pension and other benefits promised by their employers. ERISA also incorporates and is tied to Internal Revenue Code (IRC) provisions designed to encourage employers to provide retirement and other benefits to their employees. Most provisions of ERISA and the IRC are intended to ensure that tax-favored pension plans do not favor the highest-paid employees over rank-and-file employees. ERISA has a complex series of rules that cover pension, profit-sharing, stock bonus, and most “welfare benefit plans,” such as health and life insurance. ERISA has created a single federal standard for employee benefits, and it supersedes almost all state laws that affect employee benefit plans. An employer's responsibilities under ERISA vary depending on the type of plan involved. https://www.dol.gov/general/topic/retirement/erisa Military Leave -Uniformed Services Employment and Reemployment Rights Act (USERRA) of 1994: Prohibits discrimination against those who serve in the military; mandates military leave of absence. With the increased use of reserve and National Guard troops in full-time military service, employers must frequently deal with the requirements of the Uniformed Services Employment and Reemployment Rights Act (USERRA) of 1994 when those employees are called to active services and when they return. USERRA governs the leave and reinstatement requirements for military personnel. The law contains specific requirements for protected leave, rules for benefits employees are entitled to during military leave, and the requirements for reinstatement back in the civilian workforce. https://www.dol.gov/vets/programs/userra/userra_fs.htm Employee Right to Know Laws (Hazardous Chemicals in Workplace): A disclosure rule that requires private sector employers with hazardous substances in their workplace to develop a comprehensive hazard communication program to train and inform employees. https://www.osha.gov/Publications/osha3111.html National Labor Relations Act (NLRA): Employees have the right to organize and bargain collectively for wages, hours, and working conditions. The National Labor Relations Act of 1935 (NLRA) was passed by Congress to encourage a healthy relationship between private sector workers and their employers. It was designed to curtail work stoppages, strikes, and general labor strife, which were viewed by Congress as harmful to the economy and the nation's welfare. To this end, the Act defines and protects the rights of employees and employers, encourages collective bargaining, and prohibits certain practices on the part of both labor and management. The NLRA also provides a system for conducting elections to determine who represents the employees and for enforcement of the strictures against unfair practices by any of the parties. https://www.nlrb.gov/guidance/key-reference-materials/national-labor-relations-act Occupational Safety and Health Act (OSHA): Employers must furnish a workplace that is free from recognized hazards. Poster required. https://webapps.dol.gov/elaws/elg/osha.htm Equal Pay Act (EPA): Forbids discrimination in pay on the basis of gender. Poster required. Two federal statutes prohibit gender-based differences in pay: the Equal Pay Act of 1963 (EPA) and Title VII of the Civil Rights Act of 1964 (Title VII). Title VII and other federal laws also prohibit pay discrimination based on race, color, religion, national origin, age, and disability. Although the EPA and Title VII both prohibit pay discrimination based on gender, the laws differ in several aspects, including coverage, enforcement, and remedies. https://www.eeoc.gov/laws/statutes/epa.cfm Fair Labor Standards Act (FLSA): Regulates the payment of minimum wages and overtime. Poster required. The Fair Labor Standards Act (FLSA), also known as the federal Wage and Hour Law, regulates minimum wage, overtime, equal pay, recordkeeping, and child labor for employees of enterprises engaged in interstate or foreign commerce and employees of state and local governments. The FLSA is enforced by the Wage and Hour Division of the U.S. Department of Labor (DOL). The FLSA applies in all states, but states are permitted to develop their own laws and regulations to provide even greater protection for their workers than is provided under federal law. In cases in which the two laws conflict, the law most beneficial to the employee prevails. Therefore, it is essential that employers understand both the state and federal laws. https://www.dol.gov/agencies/whd/flsa Immigration Reform and Control Act (IRCA): Employers must verify that workers are legally entitled to work in the United States. IRCA also prohibits employers from discriminating in hiring, firing, recruiting, or referring based on national orgin or citizensip status. It is also illegal to retaliate against an employee who has filed. The Immigration Reform and Control Act of 1986 (IRCA) bars employers from hiring individuals, including undocumented immigrants, who are not legally entitled to work in the United States Employers must verify that individual are eligible to work by obtaining an Employment eligibility Verification Form, know as Form I-9 and inspecting the required supporting documents at the time of hiring. I-9 forms must be retained for 3 years after the worker is hired or for one year after termination, whichever is longer. https://www.uscis.gov/i-9 Federal Income Tax Withholding: Employers are required to make deductions from employees' pay for Social Security. Employers are required by law to make deductions from the pay of their employees for federal income tax, for Social Security tax under the Federal Insurance Contribution Act (FICA), and for Medicare tax. The government provides detailed tables for the computation of these withholding amounts. Internal Revenue Service (IRS) Publication 15 (Circular E), Employer's Tax Guide, provides details and may be obtained on the IRS website athttps://www.irs.gov/forms-instructions. What do employers need to consider regarding Social Security and Medicare? The Social Security program was created by the federal Social Security Act. It is a worker-employer-government insurance program, covering benefits for retirement, survivors, disability and Medicare. Employers withhold two separate taxes from employees' paychecks. One is the Social Security tax and the other is the Medicare tax. Medicare, which is funded through taxes, provides health insurance for people aged 65 or older and many people with disabilities. Medicare consists of Parts A (hospital insurance), B (medical insurance), and C (Medicare Advantage), which offer additional preventive health benefits and patient protections. In 2006, Medicare began offering prescription drug plans, known as Part D. https://www.irs.gov/individuals/international-taxpayers/federal-income-tax-withholding Federal Insurance Contributions Act (FICA) of 1935 (Social Security): Employers and Employees are required to contribute to Social Security and Medicare. https://www.irs.gov/taxtopics/tc751 Health Insurance Portability and Accountability Act (HIPAA): Limits the duration of pre-existing condition exclusion in group health plans and gives new enrollees credit for prior coverage. https://www.hhs.gov/hipaa/index.html If you have at least 15 employees, the following HR laws apply to you. Americans with Disabilities Act (ADA): Forbids discrimination against the disabled. The Americans with Disabilities Act (ADA) prohibits disability discrimination. In the workplace, employers cannot discriminate against a qualified individual with a disability. Reasonable accommodation by employers is required absent undue hardship. The ADA Amendments Acts of 2008 (ADAAA) and its regulations significantly broadened the definition of disability, shifting the focus away from whether an individual has a disability and toward whether discrimination occurred. https://www.dol.gov/general/topic/disability/ada Pregnancy Discrimination Act (PDA): Forbids discrimination on the basis of pregnancy, childbirth, or related medical conditions. Several federal laws protect or grant rights to workers on the basis of pregnancy or related medical conditions. These rights and protections may include the right to be free from discrimination, harassment, and stereotypes; the right to reasonable workplace accommodations, such as job modifications, extended or additional breaks, and leave; the right to leave for pregnancy, childbirth, related medical conditions, and bonding; and the right to equivalent fringe benefits, such as health insurance. https://www.eeoc.gov/laws/statutes/pregnancy.cfm Genetic Information Nondiscrimination Act: To prohibit discrimination on the basis of genetic information with respect to health insurance and employment. The Genetic Information Nondiscrimination Act (GINA) prohibits genetic information discrimination against employees or job applicants. https://www.eeoc.gov/laws/statutes/gina.cfm Title VII of the Civil Rights Act of 1964: Prohibits discrimination on the basis of race, color, religion, sex, and national origin. Federal fair employment laws protect employees from discrimination based on age, race, color, sex, national origin, religion, disability, and genetic information. Federal law covers employers of 15 or more employees, except for the Age Discrimination in Employment Act (ADEA), which covers employers with 20 or more employees. State laws often cover employers with fewer employees and provide protection for groups not covered under federal law. Certain individuals in the workplace, such as independent contractors, are not protected by federal fair employment laws if they are not employees. Employers are liable for discriminatory acts by supervisors—in some cases, strictly liable. There are many preventive measures an employer can take to reduce the probability of being sued for discrimination. Civil rights laws also impose numerous recordkeeping requirements on employers. https://www.eeoc.gov/laws/statutes/titlevii.cfm Civil Rights Act of 1964 (Update): Extends prohibition of discrimination on the basis of sex to gay, lesbian, and transgender individuals. https://www.npr.org/2020/06/15/863498848/supreme-court-delivers-major-victory-to-lgbtq-employees If you have at least 20 employees, the following HR laws apply to you. Age Discrimination in Employment Act (ADEA): Forbids the discrimination on the basis of age 40 and over. The Age Discrimination in Employment Act (ADEA) prohibits all public employers and private employers with 20 or more employees from discriminating against employees or applicants based on age. Individuals must be at least 40 years of age to be covered by the ADEA. Harassment of employees based on age is also unlawful discrimination. The ADEA also protects an older worker's disability payments, retirement incentives, life insurance, pension, and retirement plans. Amendments to the ADEA set out standards for waivers of legal rights by older employees in return for retirement incentives. Many states also have fair employment laws that prohibit age discrimination. Different age groups may be protected under state law, and smaller employers may be subject to state requirements. https://www.eeoc.gov/laws/statutes/adea.cfm Consolidated Omnibus Benefits Reconciliation Act (COBRA): Requires that employees who lose coverage under group health plans be given a continuation option. https://www.dol.gov/general/topic/health-plans/cobra CavnessHR Product/Market Fit Validation and Tech Platform Validation To help us with our product market fit and tech platform validation. We are providing Employee Handbooks and HR policies at no cost to companies with 49 or fewer people in the city of Seattle. Email me at jasoncavness@CavnessHR.com if you are interested in this.
In this episode, we're tackling a vital topic for small businesses – Employee Handbooks. We'll explore why employee handbooks are a must-have. and uncover common handbook mistakes and the importance of aligning them with your company's culture.Next, we'll dive into creating a comprehensive handbook. Learn how it can serve as a self-serve resource for your team, covering everything from policies and procedures to company history and mission statements. We'll even discuss policies for remote work, communication, and compensation.Finally, we'll tackle employee compensation and performance management policies, making those conversations a breeze. By the end of this episode, you'll be armed with the knowledge to create an effective handbook that sets expectations, fosters a strong company culture, and protects your business. Tune in now!What you'll hear in this episode:[0:00] Employee handbooks for small businesses. [2:15] Creating a comprehensive employee handbook. [7:40] Creating an employee handbook for a diverse workforce. [12:15] Creating an employee handbook and policies. [16:50] Creating policies for employee compensation and performance management. Listen to Similar Episodes:88. Driving Excellence by Building and Sustaining a Strong Company Culture112. Mastering Remote Work and Culture with Graeme Barlow116. Creating a Refreshing Company Culture from the Start with Greta Schmid* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/
Following the rumors that Tucker Carlson was ousted from Fox News as part of the Dominion Voting settlement, journalist Chadwick Moore releases more insider information. Plus, an exclusive report details what's inside the Fox News employee handbook—including the company's policy on gender transitions in the workplace. Liz breaks down all of the grotesque details. And Hillary Clinton admits that age is an issue in regards to re-electing Joe Biden. This is The Liz Wheeler Show. -- Get up to $1,500 of free silver today with American Hartford Gold: Call 866-781-7499 or text LIZ to 6-5-5-3-2. -- Get 10% off at 4Patriots when you use the promo code LIZ: https://4Patriots.com. -- Get a FREE report with all of the details about how Bank On Yourself adds control to your financial plan. Go it https://bankonyourself.com/LIZ. Learn more about your ad choices. Visit megaphone.fm/adchoices
[Explicit Language] A Nazi crashed a U-Haul into the White House. The new civil war and the Red Hat entertainment complex's complicity in political violence. It turns out Fox News Channel is super woke. Fake news about an explosion at the Pentagon was turbo boosted by Elon's Twitter Blue thing. Trump knew he couldn't keep the classified documents. Jack Smith issues a subpoena for Trump Organization records. E. Jean Carroll asks judge to amend her lawsuit against Trump. We backpedal a bit on the CNN town hall. Biden, the debt ceiling, and the 14th Amendment. With Buzz Burbank, music by Brian Lisik, Subredlux, and more!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.