Podcasts about engagement strategy

These engagement failures, and how to fix them, map directly onto the Octalysis Core Drives. Get the free Core Drives in the Wild guide: professorgame.com/WildCD Episode Summary Rob breaks down why Amazon shut down KiroRank, the internal leaderboard that scored staff on raw AI usage on its Kiro developer platform. He shows how stacking Core Drive 2 (Development & Accomplishment) and Core Drive 5 (Social Influence & Relatedness) produced flawless compliance toward the wrong target, a textbook case of Goodhart's law: once a measure becomes a target, it stops being a good measure. Drawing on the Octalysis Strategy Dashboard and Toyota's Five Whys, he lays out the one question to ask before you measure anything. Listeners learn to measure outcomes instead of activity, and how to keep a proxy metric from quietly getting gamed. About the Host Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia. Key Takeaways Amazon shut down KiroRank, its internal leaderboard scoring staff on AI usage on the Kiro developer platform, after employees set autonomous AI agents on needless tasks just to climb the ranks and inflated the company's compute costs. Goodhart's law explains the failure: when a measure becomes a target, it stops being a good measure. You get what you measure, not what you want, so raw AI usage climbed while productivity went unmeasured. KiroRank stacked Core Drive 2 (Development & Accomplishment) through a progress bar and ranking, and Core Drive 5 (Social Influence & Relatedness) through public status, producing flawless compliance toward the wrong outcome. The more powerful and expensive the tool being measured, the more a gamed metric costs you, which is why Amazon paid in real compute money rather than a rounding error. The Octalysis Strategy Dashboard starts with business metrics by asking what outcome you actually want, using Toyota's Five Whys to move from "increase AI usage" to a result worth hitting, like productivity per employee. Engagement is the value created for users and the business, not click counts or usage volume, which is why most dashboards measure activity when they should measure the outcome. Topics Covered 0:00 - The $200 billion AI paradox 0:27 - Goodhart's law and gamed metrics 1:49 - The two Core Drives Amazon stacked 2:39 - Flawless compliance, the wrong target 3:38 - Amazon's KiroRank AI leaderboard 5:11 - Measure the right thing, not usage 5:38 - The Octalysis Strategy Dashboard 6:12 - Toyota's Five Whys for metrics 7:21 - When proxy metrics are unavoidable 7:58 - Measure the outcome, not the activity 8:33 - Get the Core Drives in the Wild guide Mentioned in This Episode Goodhart's law The Financial Times report on Amazon's KiroRank leaderboard Amazon's Kiro developer platform The Five Whys (Toyota / lean operations) A previous Professor Game episode on AI use and academic testing Free Resources and Get in Touch Core Drives in the Wild: Professor Game Free Guide Get Daily Value on Your Email Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

Struggling with retention, churn, or adoption in your product, service, or program? Get the free Core Drives in the Wild guide and see how to apply real behavioral design to your engagement: professorgame.com/WildCD Episode Summary Alan Yeats, CEO of Pocket Sized Hands, a co-development game studio in Dundee, Scotland, explains why the best learning games start with play and add the curriculum second. He walks through real projects, a knife-crime prevention game stopped cold by school firewalls and a stem cell science game built with Cambridge University, to show how co-design keeps everyone pointed at the same goal. Alan argues that the job is to find the underlying play and the real "why" behind a request, not to cram years of lessons into one product. Listeners come away with a practical filter for any educational or engagement project: build a genuinely good game first, then weave the learning in so people actually engage. About the Host Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia. Key Takeaways Pocket Sized Hands built a polished Jackbox-style game to steer young people away from knife crime, then hit a wall when school IT firewalls blocked the phone-to-screen connection the experience ran on. The end user is never the only stakeholder a product has to satisfy. For Cambridge University, the studio corrected public misconceptions about stem cell science by running back-to-basics workshops to isolate the one message that mattered, rather than cramming an entire syllabus into a single game. Alan Yeats's rule for education clients who want to throw the whole textbook at a game: make it genuinely fun first, then layer the lessons in, because curriculum with no play earns no engagement to teach against. Co-design converts a client from someone who merely commissioned a product into an owner who evangelizes it, which is why Pocket Sized Hands opens projects with a workshop for facilitators and real users instead of a written spec. Pitching the visual register openly, from a corporate LinkedIn-style progress bar to a fully magical world, lets a team test how far it can push a client before the client pushes back with "that is too much fun." Topics Covered 0:00 - Stop cramming textbooks into games 0:16 - Meet Alan Yeats and Pocket Sized Hands 3:16 - A knife-crime game blocked by firewalls 5:23 - Design for the stakeholders you forget 8:08 - The Cambridge stem cell game that worked 9:03 - Make the game fun first 10:40 - Co-design and finding the real problem 12:33 - From corporate progress bars to magical worlds 14:54 - Focus on the play, not the game 16:25 - The future guest he would want to hear 17:46 - Why Deep Work sharpens his focus 19:04 - His superpower, favorite game, and final advice Struggling with retention, churn, or adoption in your product, service, or program? Get the free Core Drives in the Wild guide and see how to apply real behavioral design to your engagement: professorgame.com/WildCD About Alan Yeats Alan Yeats is the CEO of Pocket Sized Hands, a co-development game studio based in Dundee, Scotland. He left school at 16 to work on games, dropped out of university, and founded the studio nine years ago. Since then, Pocket Sized Hands has helped ship titles including Pocket Mortys for Adult Swim, Oddworld: Soulstorm, and Bendy and the Ink Machine, working with clients ranging from indie developers to major publishers. The studio specialises in co-development, porting, networking, and live ops. Find the Guest Online Pocket Sized Hands: pocketsizedhands.com Personal site: alanyeats.com LinkedIn: linkedin.com/in/alanyeats X (studio): @PKTSizedHands Mentioned in This Episode Some links below are affiliate links. As an Amazon Associate, I earn from qualifying purchases. Proposed future guest: someone who wants to use gamification but hasn't yet Recommended book: Deep Work by Cal Newport Favorite game: Ratchet & Clank 3 Free Resources and Get in Touch Core Drives in the Wild: Professor Game Free Guide Get Daily Value on Your Email Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

Ben Chrzanowski's entrepreneurial journey demonstrates that success in modern business requires more than talent and intelligence—it demands the right team, aligned vision, and the willingness to pivot when circumstances demand it. His transition from Division 1 baseball athlete to seven-figure entrepreneur reveals how discipline and mental fortitude from competitive sports translate directly into entrepreneurial success. When his creator venture studio model collapsed under the weight of scaling too quickly with misaligned partners, he didn't abandon entrepreneurship. Instead, he extracted the lesson that partner fit and complementary skill sets are as critical as raw talent. This resilience and adaptability, combined with his commitment to maintaining quality relationships over chasing rapid growth, have become the foundation of his current philosophy and success. While many fear automation will replace human services, Ben observes the opposite: the market increasingly rewards outcome-based solutions delivered by humans over cheaper AI alternatives. Business owners consistently choose to pay premium prices for guaranteed results with human engagement rather than risk unreliable automated tools. This extends beyond any single industry—from video editing to business coaching to media relations. His personal approach reflects this philosophy: he limits himself to one client per month, structures partnerships around shared incentives and mutual success, and invests heavily in building proven systems before scaling. Ben Chrzanowski's insights offer a clear path forward: combine proven funnel methodologies with authentic human engagement, prioritize relationship-building over volume, and remain flexible enough to evolve when the market demands it. His work with Teachly and current ventures demonstrate that the future belongs to those who can blend technological tools with human insight, creating outcome-oriented solutions that genuinely serve their clients. If you're ready to explore how to build scalable businesses with integrity and human-centered strategies, connect with Ben and his team at https://www.teachly.ai/ to discover frameworks and education that can transform your entrepreneurial journey.  For the accessible version of the podcast, go to our Ziotag gallery.We're happy you're here! Like the pod?Support the podcast and receive discounts from our sponsors: https://yourbrandamplified.codeadx.me/Leave a rating and review on your favorite platformFollow @yourbrandamplified on the socialsTalk to my digital avatar Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Get the free Core Drives in the Wild guide, behavioral design applied to real corporate cases: professorgame.com/WildCD Episode Summary Rob breaks down why enterprise AI adoption stalls even with paid licenses and training, while a group of students beat a locked, proctored exam with ChatGPT and no support at all. Reading both cases through the Octalysis Framework, he shows how the exam accidentally stacked Core Drive 8 (Loss & Avoidance), Core Drive 6 (Scarcity & Impatience), and Core Drive 2 (Development & Accomplishment) into a ferocious, if mispointed, motivation engine. The enterprise bought the most capable tool and surrounded it with zero motivation, so nobody opened the app. Listeners learn why AI adoption is a motivation problem wearing a tooling costume, and leave with a two-part diagnostic question to ask of any AI initiative. About the Host Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia. Key Takeaways Students beat a lockdown, proctored, face-to-face online exam by getting ChatGPT to answer questions live through a Chrome extension, with no license, no training, and no change management. Adoption was instant, total, and creative enough to defeat the security. The exam accidentally stacked three Black Hat Core Drives: Core Drive 8 (Loss & Avoidance, failing is high-stakes), Core Drive 6 (Scarcity & Impatience, one timed shot), and Core Drive 2 (Development & Accomplishment, clearing the hurdle to the grade). Enterprises buy the paid license, training, IT support, and a leadership mandate, then adoption stalls because none of those things are motivation. There is no personal loss for ignoring the tool and no personal win for using it. Motivation pointed at the wrong goal produces flawless adoption of exactly the behavior you did not want. The students aimed AI at passing, not learning, and got it. As AI removes capability constraints, the human motivation layer becomes the only constraint left, which is why behavioral design matters more in the AI era, not less. The diagnostic: ask what your team personally gains by using the tool and what they personally lose by ignoring it. If the honest answer is "nothing much either way," no rollout plan will save it. Topics Covered 0:00 - Students hacked a locked exam 0:52 - Same tech, opposite outcome 1:44 - Adoption was never the problem 2:39 - The exam's accidental motivation engine 4:31 - Almost entirely Black Hat motivation 5:18 - Why the funded enterprise stalls 6:30 - Adoption and direction both matter 7:41 - Why behavioral design matters with AI 7:55 - Your diagnostic question for today Mentioned in This Episode The Octalysis Framework, developed by Yu-kai Chou ChatGPT (OpenAI) Core Drives in the Wild, the Professor Game free guide Free Resources and Get in Touch Core Drives in the Wild: Professor Game Free Guide Get Daily Value on Your Email Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

People engagement strategy is one of the most talked about topics in the workplace right now. Yet most executives and leaders still struggle to build one that actually moves the needle. Are you clear on what your employees need to stay engaged, and does your organization have the systems to support that?In this episode, you will learn more about the essentials of people engagement strategy. Our host Porschia, alongside guest Rachel Platt, will share their insight on why engagement is no longer a soft topic, and what it really takes to build a culture where people do their best work.They will also discuss the biggest clarity gaps that exist inside organizations today, including how 3 common missteps around job expectations, manager development, and feedback can quietly drain engagement over time. The conversation also covers how companies can use practical tools like stop, start, and continue to assess what is working and what needs to change right now.Click here for full show notes and to learn more:   https://www.fly-highcoaching.com/people-engagement-strategyCheck out the master class Career 911: Solving the Top 5 Challenges Executives and Professionals Have: https://fly-high-coaching.thinkific.com/courses/Career%20911%20Master%20Class!

Get the free Core Drives in the Wild guide and see behavioral design applied to real products and services: professorgame.com/WildCD Episode Summary Eleanor Ross, Creative Director at Expert Theory and one of the youngest recipients of the National Training and Simulation Association's Top Under 40 award, breaks down how she designs wargames and simulations that put learners inside high stakes decisions instead of watching from the outside. She walks through the moment a Team USA group tried to buy Greenland mid game, the Logic, Function, Form framework she uses to build every simulation, and a year long Taiwan resilience exercise she ran for the Irregular Warfare Center. Listeners come away with two best practices that make any simulation stick, a debrief discipline and deliberate role reversal, plus a clear view of how AI tools now let a team produce news articles and role player materials in under ten minutes. Ross also makes the case that heavy topics like terrorism, invasion, and irregular warfare land harder when they are engaging, and that good design starts by deciding what people should feel when they walk out. About the Host Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia. Key Takeaways In an early Arctic simulation run as an alpha test for the Canadian Department of National Defense, a Team USA group went off script and tried to buy Greenland, a move no one had prepared for, which forced Ross to build the response live. Ross and her team at Expert Theory adjudicated that unplanned move and used their AI backend to produce news articles, tweets, and formatted materials for a role player in under ten minutes, a turnaround the wargaming community historically treated as impossible. Her Logic, Function, Form framework stacks design like a pyramid: Logic defines what players should know and feel on the way out, Function defines the actors and goals that get them there, and Form covers constraints like the 30 or 90 minute time box. A quality debrief is the most important best practice in simulation design, because the takeaways people carry out are set up by the structured discussion, not by the game itself. Putting participants in roles they would never hold, such as US military officers playing the Somali government or the US embassy in a Fort Bragg deployment game, forces the perspective shift that makes the lesson land. Ross builds her design philosophy on Rutger Bregman's Humankind and its claim that people are inherently good, using games to surface the nuances behind how opposing sides actually see themselves. Topics Covered 0:00 - A wargamer who hates video games 2:59 - Inside a wargame designer's week 4:18 - When Team USA tried buying Greenland 7:45 - Why failure is a junior mindset 13:02 - A Taiwan resilience wargame for DOD 17:26 - The Logic, Function, Form framework 20:34 - Best practices: debrief and role reversal 24:30 - The books behind her design philosophy 26:33 - Perspective taking through languages 29:27 - Making heavy topics engaging 31:12 - Her favorite game: Votes for Women 33:01 - Building games in six minutes with Providence Get the free Core Drives in the Wild guide and see behavioral design applied to real products and services: professorgame.com/WildCD About Eleanor Ross Eleanor Ross is Creative Director at Expert Theory, an AI powered simulation startup building immersive learning experiences for clients including the U.S. Department of Defense, Johns Hopkins, Duke, Georgetown, and Penn State. She designs and facilitates simulations that restore agency to learners by placing them inside complex, high stakes decisions, and her co-authored research with the National Counterterrorism Innovation, Technology and Education Center has shown that simulations measurably deepen learning while strengthening confidence, teamwork, and decision making. She chairs programming for the Women's Wargaming Network and is one of the youngest ever recipients of the National Training and Simulation Association's Top Under 40 award. Her work focuses on the Arctic and high north, irregular and gray zone warfare, and leadership. Find the Guest Online Expert Theory (website) Eleanor Ross on LinkedIn Expert Theory on LinkedIn Mentioned in This Episode The Art of Wargaming by Peter Perla Humankind by Rutger Bregman Votes for Women, Eleanor's favorite game (by Fort Circle Games) Proposed future guest: Yuna Wong Proposed future guest: John Curry Providence, Expert Theory's platform for building games in minutes Free Resources and Get in Touch Core Drives in the Wild: Professor Game Free Guide Get Daily Value on Your Email Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

Get the free Core Drives in the Wild guide, behavioral design applied to real products: professorgame.com/WildCD Episode Summary Rob breaks down why the most durable loyalty has almost nothing to do with points, contrasting a typical airline miles program with a neighborhood barber who keeps a customer for ten years with no app, no tiers, and no expiring rewards. He shows how the same Core Drive can run in opposite directions: airline programs fake Core Drive 4 (Ownership and Possession) with a points balance they control and devalue, while the barber builds real ownership through a relationship the customer actually owns. Along the way he names the over-justification effect, the moment a relationship becomes a calculation, and how Black Hat motivation can win in the short term while quietly corroding loyalty. Listeners come away with a clear diagnostic and a way to tell a real loyalty program apart from a price promotion on a delayed schedule. About the Host Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia. Key Takeaways Most loyalty programs build a transactional dependency rather than loyalty: the customer ends up loyal to the points, not the brand, so the moment a competitor offers more points they defect. Airline miles run on a Black Hat stack of Core Drive 4 (Ownership and Possession), Core Drive 6 (Scarcity and Impatience) through tier status, and Core Drive 8 (Loss and Avoidance) through expiring miles, which shifts the flyer from chasing something they want to avoiding a loss. The over-justification effect is the damage mechanism: a flyer who genuinely liked an airline starts booking the worse flight (longer, worse time, sometimes pricier) purely because it earns miles, the moment the relationship becomes a calculation. A relationship turned into a calculation is trivially beatable. A competitor with a slightly better offer doesn't just win one trip, it reveals there was never loyalty to begin with. A ten-year barber relationship survives real inconvenience (further away, closer cheaper options nearby) using the calm side of the same Core Drives: Core Drive 5 (Social Influence and Relatedness) plus genuinely owned personalization the customer cannot port to a competitor. The diagnostic: strip the points, discounts, and digital rewards entirely. If the honest answer to "why would anyone stay" is nothing, it isn't a loyalty program, it's a price promotion with a delayed payment schedule. Topics Covered 0:00 — Loyalty to the points, not the brand 1:16 — The Black Hat machinery of airline miles 2:25 — The over-justification effect in action 4:13 — The ten-year barber with no points 5:11 — Same Core Drive, opposite direction 6:12 — Inverting Core Drive 8 into a safe choice 7:36 — Run the strip-the-points diagnostic Get the free Core Drives in the Wild guide, behavioral design applied to real products: professorgame.com/WildCD Mentioned in This Episode Core Drives in the Wild (Professor Game free guide) The Octalysis Framework and its Core Drives (Yu-kai Chou) Black Hat and White Hat motivation The over-justification effect Free Resources and Get in Touch Core Drives in the Wild: Professor Game Free Guide Get Daily Value on Your Email Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

Get the free Core Drives in the Wild guide, behavioral design applied to real products: professorgame.com/WildCD Episode Summary Victoria Ichizli-Bartels, author of fourteen books on gameful living and coiner of the term "self-gamification," explores how the role of the tabletop RPG game master maps onto the inner conversation we have with ourselves. She walks through Jill Bolte Taylor's "brain huddle" concept (a 90-second pause that resolves inner conflict by letting the 12 different players in our heads come to the table), three diagnostic questions for stressful moments ("what is happening inside myself," "who is talking," and "what is the goal of this person"), and a Justin Alexander hack borrowed from RPG handbooks: instead of treating a stressful thought as a crisis, respond with "yes, this can happen, now what do you do?" Listeners come away with practical reframes for daily self-management and a clearer way to spot which inner player is driving a given thought. About the Host Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia. Key Takeaways Jill Bolte Taylor's "brain huddle" concept proposes that 90 seconds of pause is enough to resolve inner conflict, by letting the different characters in our heads (which Victoria counts as roughly 12 distinct players, including self-leader, self-coach, game designer, and game master) come together and find an appropriate response. The single most useful diagnostic question for a stressful moment is "what is happening inside myself," followed by "who is talking" and "what is the goal of this person" — the third one usually reveals that the inner voice is trying to protect or train you, not sabotage you. Justin Alexander's RPG game master hack, "yes, this can happen, now what do you do?", reframes intrusive or stressful thoughts (like "I want to quit my job") from a crisis into an exploration, which usually reveals you don't want the extreme outcome — you want a smaller change. RPG handbook rules ("respect your co-players, be patient, be curious, be open-minded") map directly onto self-talk. Open-mindedness toward your own impulses is the rule most people break without noticing. Victoria connects RPG engagement to Core Drive 7 (Unpredictability and Curiosity): players love active play and surprise inside games but resent it in life, even though the underlying motivator is identical. Recognizing this changes how you experience unexpected events. The strategic-game metaphor of map exploration ("the land becomes lighter as you pay attention") and cool-down phases (planting crops after taking a castle) gives a concrete vocabulary for energy management between high-output and recovery days. Topics Covered 0:00 — Opening hook on RPG surprise 0:25 — Welcome and guest reintroduction 1:51 — 14 books in and still surprised 4:06 — Writing about TTRPGs without playing them 6:47 — The game master inside your head 9:48 — Why RPGs are collaborative storytelling 12:22 — Is there a map of the mind 16:47 — Rules of the inner RPG 18:29 — The 12 players inside us 19:05 — The 90-second brain huddle 23:30 — Self-care hacks from RPG handbooks 25:37 — The yes-this-can-happen reframe 26:56 — Closing thoughts and what is next Get the free Core Drives in the Wild guide, behavioral design applied to real products: professorgame.com/WildCD About Victoria Ichizli-Bartels Victoria Ichizli-Bartels is a writer, coach, and consultant with a background in semiconductor physics, electronic engineering (Ph.D.), information technology, and business development. While not a traditional gamer, Victoria coined the term "self-gamification," a gameful, playful approach to self-care and self-help that combines anthropology, kaizen, and gamification to enhance quality of life. With over a decade of experience living gamefully, she is the author of fourteen books and the instructor of two online courses on turning life into fun games. Victoria grew up in Moldova, lived in Germany for twelve years, and since 2008 has been based in Aalborg, Denmark, with her husband and two children. Find the Guest Online Website: https://www.victoriaichizlibartels.com/ LinkedIn: https://www.linkedin.com/in/victoriaichizlibartels/ Facebook: https://www.facebook.com/optimistwriter Substack: https://selfgamificationclub.substack.com/ Mentioned in This Episode Be Your Best Game Master by Victoria Ichizli-Bartels (the book this conversation is built around) So You Want to Be a Game Master by Justin Alexander Whole Brain Living by Jill Bolte Taylor (the "brain huddle" concept and the four-characters model) The 5-Minute Perseverance Game by Victoria Ichizli-Bartels (her first book, published 10 years ago) Actual Real Life Role-Playing Games by Victoria Ichizli-Bartels 10,000 Hours of Play by Yu-kai Chou A.J. Jacobs and his life-as-experiment / puzzler books Dungeons & Dragons (D&D) and tabletop RPGs in general Story Cubes (the dice-and-pictures storytelling game) Core Drive 7 — Unpredictability & Curiosity (Octalysis) Free Resources and Get in Touch Core Drives in the Wild: Professor Game Free Guide Get Daily Value on Your Email Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

Get the free Core Drives in the Wild guide, behavioral design applied to real products: professorgame.com/WildCD Episode Summary Tetiana Kobzar, product designer with 18 years of experience and creator of the Comportance Framework, joins Rob to share how behavioral design turns clinical and educational software into products people actually want to use. She walks through the seven steps of Comportance (goal, baseline, emotion, hypothesis, minimum validation, cadence, and iteration) and shows how it shaped a gamified speech therapy app for Alder Hey Children's Hospital and a mini-game replacement for 27 cognitive assessment tests. The conversation covers why founders overload products with functionality, why Duolingo's Black Hat motivation works for some users and burns out others, and how Octalysis fits inside a wider behavioral design practice. Listeners leave with a practical structure for designing engagement and a sharper read on when game-based beats gamified. About the Host Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia. Key Takeaways The Comportance Framework runs seven steps in order: define the goal, set the baseline metrics, design the emotion (motivation and positioning), state one hypothesis, build the minimum validation, set the measurement cadence, and iterate. Most founders skip the goal and emotion steps and jump straight to functionality. Tetiana's team at Alder Hey Children's Hospital replaced weekly-only speech therapy with a gamified app where clinicians set tasks as mini games, letting kids practice pronunciation between sessions while the therapist tracks progress. A separate Tetiana project replaced 27 pen-and-paper cognitive assessment tests with mini games on tablets, capturing extra signal (timestamps, finger tremor, voice recordings) that paper tests cannot measure. Most products fail not because users are irrational but because founders treat them as rational agents. Behavioral biases and cognitive overload kill engagement faster than missing features. The Pareto trap in client work: founders spend 80% of their attention on the 20% of clients who complain, while the 80% of healthy clients who quietly bring most of the revenue get under-served. Reverse the ratio to protect recurring revenue. Duolingo's streak mechanic is heavy Black Hat motivation. It drives high retention but creates rage-quit risk: a user who loses a 4,000-day streak rarely returns. The near-miss has to threaten loss without delivering it. Game-based design (where the experience itself feels like a game) opens more creative options than gamification (points, badges, leaderboards bolted onto a non-game product), but both belong inside a wider behavioral design practice. Topics Covered 0:00 — Why Duolingo's Black Hat motivation backfires 0:24 — Rob's intro and the Core Drives in the Wild guide 2:47 — Daily life after the acquisition 4:14 — Favorite fail: design for the end game 8:16 — Alder Hey speech therapy app and 27 cognitive tests as games 11:26 — Game-based versus gamified, and where the line blurs 15:44 — Where Octalysis fits inside the Comportance Framework 17:11 — The seven steps of Comportance, walked end to end 23:50 — Cognitive overload and treating users as humans 27:24 — Duolingo streaks, near-miss design, and rage-quit risk 31:42 — Book picks: Cialdini, Yu-kai Chou, Don Norman 33:29 — Civilization, board games with the kids, final advice Get the free Core Drives in the Wild guide, behavioral design applied to real products: professorgame.com/WildCD About Tetiana Kobzar Tetiana Kobzar is a product strategist and behavioral designer with 18 years of experience building software for healthcare, wellness, and education. She is the creator of the Comportance Framework, a seven-step methodology that brings behavioral science structure to product design. Her recent work includes a gamified speech therapy app for Alder Hey Children's Hospital and a tablet-based replacement for 27 cognitive assessment tests, and she shares behavioral design ideas through her #BehaviouralDesignThursday LinkedIn series and industry talks. Find the Guest Online LinkedIn Tetiana-kobzar.com Instagram TikTok Mentioned in This Episode Proposed guest: someone from Duolingo Recommended book: Actionable Gamification by Yu-kai Chou Recommended book: Influence by Robert B. Cialdini Recommended book: The Design of Everyday Things by Don Norman Favorite game: Civilization series Duolingo Is Not A Free Language Learning App, It Is... (The Octalysis Group) Alder Hey Children's Hospital speech therapy app (Tetiana's project) Comportance Framework (Tetiana's seven-step methodology) Octalysis Framework by Yu-kai Chou Free Resources and Get in Touch Core Drives in the Wild: Professor Game Free Guide Get Daily Value on Your Email Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

Don't experiment on your own revenue with broken game mechanics. Get our guide "Core Drives in the Wild" to learn how to apply real behavioral science to your product: professorgame.com/WildCD Most apps lose 77% of their users within the first three days because they treat onboarding like a tax audit instead of a human journey. In this episode, Rob Alvarez breaks down why your "helpful" 15-step toolkit might actually be causing cognitive friction and driving users away. By moving from function-focused design to human-focused design, you can transform a bounce into a lifelong advocate. Rob explores the "Christmas Magic Mistake," the "Hello World" principle for instant wins, and the "Miyagi Method" of scaffolding to ensure your users actually want to come back for Day 2. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Links to episode mentions: Core Drives in the Wild Free Guide The Magic Doesn't Start Where You Think It Does (Christmas experience episode)   Lets's do stuff together! Core Drives in the Wild: Professor Game Guide Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

Identify the exact strategies Sharon and Rob discussed so you can start increasing engagement in your own projects today. Grab our Core Drives in the Wild guide for free professorgame.com/WildCD What if the secret to solving real-world isolation or preventing misconduct wasn't more rules, but better play? Sharon Wood, a veteran gaming executive who helped launch the original Grand Theft Auto, joins us to discuss her shift from commercial hits to "Serious Games" with a scientific edge. We explore the neurological reality that the brain cannot distinguish between real and virtual experiences, making games a potent tool for building empathy and confidence. From memory care apps that reunite families to clinical trials in schools, this episode moves past the "points and badges" surface of gamification to show how progressive mastery actually changes lives. Sharon Wood is a seasoned gaming executive with over four decades of experience spanning sports marketing, entertainment, media, and video game development. Her career began in the fast-paced world of sports and entertainment marketing before she entered the gaming industry in 1996 during PlayStation's early days, where she orchestrated groundbreaking partnerships between major brands like Pepsi and Frito-Lay and video games. Most notably, Sharon launched the original Grand Theft Auto on a modest marketing budget. While defending the controversial title in the media, she consulted with psychologists and discovered something surprising: games could actually provide safe environments for exploring moral concepts rather than encouraging negative behaviors. This revelation changed everything. Inspired by gaming's positive potential, Sharon collaborated with a psychologist around 2012-2013 to create "Luminous," a game designed to help women and girls build self-confidence. Within months of launch, it became a top-five app in 34 countries. This success led Sharon to found Happy People Games (HPG), a company dedicated to creating "serious games": interactive experiences that merge scientific evidence with engaging gameplay to deliver real-world benefits beyond entertainment. Unlike simple gamification with badges and points, HPG builds games that create progressive mastery experiences, harnessing the natural reward response from achievement and channeling it toward positive outcomes. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Guest Links and Info Websites: happypeoplegames.com thenewforevers.com Instagram: @thenewforevers   Links to episode mentions: Proposed guest: Christian Svensson Favorite game: Tekken   Lets's do stuff together! Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

Don't experiment on your own revenue with broken game mechanics. Get our guide "Core Drives in the Wild" to learn how to apply real behavioral science to your product: professorgame.com/WildCD Most companies treat user churn as a data problem, but looking at "where" someone leaves doesn't explain "why" they lost interest. We break down the "Engagement Leaks," a phenomenon where record-breaking marketing spend fails to fix a product that is effectively a sieve for users. By analyzing the high-touch onboarding of Superhuman, the "novelty hangover" of Robinhood's digital confetti, and the legendary community design of Harley-Davidson, this episode reveals how to use the Octalysis Framework to plug leaks in different stages of the user journey. A masterclass in transitioning from a product people merely start to one they actually stay with. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Links to episode mentions: Superhuman Robinhood Harley Owners Group (H.O.G.) The Octalysis Group   Lets's do stuff together! Core Drives in the Wild: Professor Game Guide Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

Exploring gamification for your product or org? Let's chat → professorgame.com/chat We sit down with product leader and author Nesrine Changuel to explore the behavioral science of "Product Delight." Nesrine pulls from her extensive experience at tech giants like Google and Spotify to explain why emotional connection cannot be treated as an afterthought in product design. By distinguishing between purely functional requirements and deep emotional motivators, she reveals how features like Google Chrome's inactive tabs or Spotify's curated playlists solve core psychological needs rather than just technical problems. You can walk away with actionable frameworks for removing user friction, anticipating needs, and asking the ultimate design question: "If my product were a human, how would the experience be better?" Nesrine is a product coach, trainer, speaker, and author the author of Product Delight Book. With a background in research and over a decade of product experience, she has built products used by millions like Google Chrome, Google Meet, Spotify, and Skype. Nesrine is known for her focus on emotional connection and user delight. Today, she helps teams create products people don't just use, but truly love. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Guest Links and Info Website: nesrine-changuel.com LinkedIn: Nnesrine Changuel Product Delight Book   Links to episode mentions: Proposed guest: Elena Verna Recommended book: Emotional Design by Don Norman Favorite game: DiXit   Lets's do stuff together! Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

Master the science of motivation and see how top experts do it right. Get the free 9-day "Core Drives in the Wild" email sequence here: professorgame.com/WildCD We break down three massive gamification disasters from 3 huge companies to reveal exactly what happens when we ignore behavioral science. We explain how well-intentioned features like leaderboards and point systems can accidentally create toxic work environments or destroy thriving communities. By applying the Octalysis framework, we highlight the dangers of relying too heavily on Black Hat motivation and extrinsic rewards without balancing them correctly. You will learn how to design systems that drive genuine engagement rather than building expensive burnout traps. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Lets's do stuff together! Core Drives in the Wild: Professor Game Guide Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

Everyone has a loyalty program, but very few brands actually create loyalty. In this episode of OFFBounds, Paula Macaggi sits down with Noah Goldberg from Loblaw Companies Limited to unpack what it really takes to build one of the most widely used programs in the world. As the leader behind PC Optimum, with nearly 16 million members, Noah shares how loyalty operates at scale and why it goes far beyond points and discounts.The conversation explores the shift from rewarding transactions to rewarding engagement, and how digital behavior has become the foundation of modern loyalty programs. It also dives into the complexity behind creating a simple customer experience, the role of first-party data and retail media, and how AI will change the way customers interact with loyalty in the future.

Wondering if Octalysis fits your challenge? Quick intro chat → professorgame.com/chat Most companies rely on traditional design thinking to build their products. That assumption is exactly why their retention rates flatline. In this episode, Rob Alvarez sits down with Joris Beerda, CEO of The Octalysis Group, to unpack the five-step Octalysis design process that drives engagement for Fortune 500 companies like Microsoft and Porsche. They discuss the critical difference between human-centered and human-focused design, the mechanics of building a high-functioning loyalty loop, and how to prioritize features using the "Biggest Bang for the Buck" model. If you want to move beyond simple points and badges to build experiences users genuinely care about, this conversation lays out the exact blueprint. Joris Beerda is the Co-Founder and CEO of The Octalysis Group. As a world-leading expert in Human-Focused Design and Octalysis Gamification, Joris' global career in creating engagement spans across 20 years, 15 countries and 7 languages. He has designed Human-Focused experiences for dozens of Fortune 500s as well as medium-sized companies. Joris is also a well known Keynote Speaker on Gamification in many renowned conferences throughout Europe, Asia, and Australia. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Guest Links and Info LinkedIn: Joris Beerda The Octalysis Group The Octalysis Group Case Studies   Links to episode mentions: Proposed guest: Daniel Kahneman or Richard Thaler Recommended book: Why Everyone Else is a Hypocrite by Robert Kurzban Favorite game: Heroes of the Storm   Lets's do stuff together! Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

Don't experiment on your own revenue with broken game mechanics. Get our guide "Core Drives in the Wild" to learn how to apply real behavioral science to your product: professorgame.com/WildCD We dismantle the myth that simply adding points, badges, and leaderboards will fix a broken product. We explore why superficial rewards often lead to a 90% failure rate in corporate gamification and cause dangerous spikes followed by massive engagement crashes. By contrasting Google News's failed badge system with Wikipedia's intrinsic motivation model, we highlight the critical shift from transactional features to human-focused behavioral science. You can learn how to balance White Hat techniques like Epic Meaning with Black Hat mechanics like Scarcity to build long-term retention without burning out your user base. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia. Links and resources Google News: https://news.google.com Wikipedia: https://www.wikipedia.org Duolingo: https://www.duolingo.com The Octalysis Group: https://octalysisgroup.com Lets's do stuff together! Core Drives in the Wild: Professor Game Guide Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

Have a product challenge around retention? Quick intro chat → professorgame.com/chat Leif Sorensen reveals why most corporate learning games fail. We discuss the "magic powder" fallacy, where companies try to cram too many behavioral frameworks into a single experience. Leif breaks down his process for building AI-generated learning games at Actee and explains why focusing on the transfer of learning is the real secret to changing behavior. The episode also explores the post-COVID failure of traditional LMS platforms and how facilitators can run better sessions by focusing on player engagement instead of memorizing game content. Leif Sørensen is the founder and owner of Actee, a global platform using games to develop soft skills and support learning and change in organizations. He works closely with companies, consultants, and learning professionals to design engaging, research-based learning game experiences. Leif is a frequent speaker and podcast host, focusing on gamification, leadership, and how games can make complex topics easier to understand and act on. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Guest Links and Info Website: Actee.com LinkedIn: Leif Sorensen Instagram: @acteeglobal Spotify: The Learning Edge - Gamification and L&D   Links to episode mentions: Proposed guest: Sune Gudiksen Recommended book: Transfer of Learning by Robert E. Haskell Favorite game: Derby   Lets's do stuff together! Let's chat about your gamification project Start Your Community on Skool for Free YouTube LinkedIn Instagram Facebook Ask a question

If you're implementing AI and want to realize that promised ROI, let's see if Octalysis fits → professorgame.com/chat Breaking down why most AI projects fail despite being technically flawless. The problem isn't the code; it's the lack of behavioral design. By applying the Octalysis Framework, we see how to move away from "Black Hat" implementations that trigger resistance and identity threats. Instead, we shares how to design AI as an individual contributor's superpower. It is a deep dive into balancing short-term Black Hat-driven data bumps with long-term White Hat engagement to ensure your team feels like masters of their craft rather than data entry clerks for an algorithm. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Links to episode mentions: Let's implement AI successfully leveraging Octalysis Behavioral Design professorgame.com/chat How gamifying AI shapes customer motivation, engagement, and purchase behavior Harmonizing human-AI synergy: behavioral science in AI-integrated design Digital tracking, gamification, social media, and AI: How technology influences motivation AI-Driven Gamification Approaches: Enhancing Engagement Through Intelligent  Systems Some of The Octalysis Group's resources: Why Your Sales Leaderboard is Killing Performance (And What AI-Driven Motivation Actually Looks Like) How AI Loyalty Programs are Rewriting Loyalty Why Corporate Learning Platforms Fail (AI Corporate Learning) AI-Powered Behavioral Design for Customer Loyalty The Fintech Engagement Crisis: Why AI Without Behavioral Design Creates Apps Nobody Uses AI Powered FMCG Loyalty: Escaping the Points Trap with Behavioral Design   Lets's do stuff together! Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

I've interviewed hundreds of experts and now lead Engagement Strategy (EU) at TOG. If you want help applying this, start here: professorgame.com/chat Can a leader truly be effective without ever presenting a single slide? Clark Aldrich returns to the show to dismantle the "expert-led" model of management and education. He introduces Socratic Cards: a physical tool designed to replace passive consumption with active, high-stakes inquiry. By shifting the responsibility of learning from the teacher to the learner, Clark explains how organizations can transition from "easily replaceable employees" to "heroic tribes" that thrive on peer mentorship and meaningful challenges. Clark Aldrich is a past guest (episode 94 and 127) and is the award-winning creator/author/founder of Short Sims, Unschooling Rules, The Complete Guide to Simulations and Serious Games, and Gartner's eLearning coverage. Aldrich's sims and games have been covered extensively, including by The New York Times, ABC, CBS, NPR, ESPN, and CNN. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Guest Links and Info Website: socraticcards.com LinkedIn: Clark Aldrich   Lets's do stuff together! Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

Have a product challenge around retention? Quick intro chat → professorgame.com/chat Stop feeling like you're grinding without a progress bar. In this episode, we explore the behavioral science of "leveling up" in real life to combat burnout and invisible growth. By applying the Octalysis Framework we discusse how to map your career as an evolving skill tree. Whether you are a product leader looking to build meaningful user progression or an individual seeking to reclaim your "Player 1" status, this episode provides a blueprint for turning disjointed milestones into a cohesive, high-functioning journey of mastery. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Links to episode mentions: The Octalysis Framework Yu-kai Chou's first episode on Professor Game! 10000 Hours of Play by Yu-kai Chou   Lets's do stuff together! Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question Looking forward to reading or hearing from you, Rob

Recently funded and aiming for sustainable retention? Intro chat (no sales pitch): professorgame.com/chat What if your research team worked like a raid party? Raul Mora shares how bringing gamer language and MMORPG structures into academia boosted clarity, motivation, and long-term commitment. This conversation explores community design, role-based engagement, and why listening to gamers is the most underrated retention strategy in education. Raúl is a professor at Universidad Pontificia Bolivariana in Medellín, Colombia, now also teaching remotely from Trondheim, Norway. He's been in education for over 30 years, including time as a school and English teacher and as a college professor. His research explores second language literacy practices in the city, digital spaces, and schools. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Guest Links and Info Webs: Guest: elpatronhimself.net Research Lab: lslp.org LinkedIn: Raúl Mora Instagram: @lslplegion TikTok: @lslplegion Bluesky: bsky.app/profile/elpatronhimself.bsky.social Book: Understanding Second Language Users as Gamers   Links to episode mentions: Proposed guest: Antero Garcia Recommended book: What Video Games Have to Teach Us by James P. Gee Favorite game: Mortal Kombat   Lets's do stuff together! Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

I've interviewed hundreds of experts and now lead Engagement Strategy (EU) at The Octalysis Group. If you want help applying this, start here: professorgame.com/chat Why do people ignore things they know are good for them and obsess over games instead? In this episode, we introduce the Octalysis Framework, unpacking the eight core drives of human motivation and explain how human-focused design leads to stronger engagement, higher retention, and better-designed products, platforms, and learning experiences. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Links to episode mentions: The Octalysis Framework for Gamification & Behavioral Design Octalysis Prime on YouTube by Yu-kai Chou Actionable Gamification by Yu-kai Chou   Lets's do stuff together! Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

If you're considering gamification for engagement, retention, or loyalty, I'm happy to compare options with you: professorgame.com/chat The biggest impact of gamification often happens in the least obvious places. In this episode, Rob Alvarez talks with David Dand about using game-inspired strategies in recruitment, leadership, and employee experience to attract better-fit talent, reduce churn, and build stronger, more human organizations, even in highly traditional sectors. David is the Founder and Managing Director of Coreus, a boutique hiring services provider based in Brighton. Coreus specialises in helping professional SMEs tackle critical talent challenges and is experienced in the complexities of recruiting in skilled, competitive, and often highly regulated markets. David is a CIPD-qualified HR and recruitment expert with a career spanning global firms such as EY, AXA, and Roche, with a focus on cultural fit, leadership assessment, and career coaching. He lives in the South Downs near Brighton, UK, with his wife and their three mischievous children. His interests include music, travel, and sport. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Guest Links and Info Website: Gamification in Recruitment | Coreus LinkedIn: Personal: David Dand | LinkedIn Company: Coreus Instagram: @coreus_talentacquisition   Links to episode mentions: Recommended book: Hiring Success by Jerome Ternynck Favorite game: Chess and Football   Lets's do stuff together! Let's chat about your gamification project Start Your Community on Skool for Free YouTube LinkedIn Instagram Facebook Ask a question

With acquisition costs rising and trust in traditional advertising declining, brands can't afford to rely on constant new traffic. The advantage today comes from retention, loyalty, and lifetime value. Host Eddie Garrison walks through what a true customer engagement strategy looks like, how to map it across the entire customer lifecycle, and the practical systems that turn one-time buyers into long-term advocates.You'll learn:What customer engagement actually means (beyond email and social)How retention outperforms acquisition financiallyThe 5 stages of the engagement lifecycleTactical plays like lifecycle campaigns, onboarding optimization, proactive support, and community buildingThe metrics that matter — and the vanity metrics to ignoreCommon mistakes that quietly increase churnIf you want fewer one-and-done customers and more repeat buyers, referrals, and predictable revenue, this episode gives you the blueprint.Because modern growth isn't about shouting louder — it's about building relationships that last.

Mark Simon Simon offers a harsh retrospective on US-China relations, arguing that the engagement strategy dating back to 1972 has never really worked for the United States. He dismisses the economic trade-off of "cheap stuff at Walmart" as a poor return for allowing China to flood US markets. Simon specifically criticizes the George H.W. Bush administration (and Brent Scowcroft) for making a grand strategic and moral mistake; he contends that by ignoring "blood on the streets," the US propped up a regime that it should have realized could not be changed, missing a critical opportunity to do better.1930S HONG KONG

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In this heartfelt episode, Rob reflects on the profound impact his father, Mariano Alvarez, had on his life, particularly as a prominent actor in Venezuela. As he commemorates the 25th anniversary of his father's passing, Rob shares personal anecdotes that highlight the lessons he learned from Mariano, including the importance of believability in storytelling, the value of physical fitness, and the significance of generosity. Through his father's legacy, Rob connects these lessons to his work in gamification, emphasizing how immersive experiences can evoke empathy and engagement in audiences. Rob also reminisces about their shared love for superheroes and video games, illustrating how these interests were nurtured by his father. He discusses the influence of Mariano's career in theater and film, and how it shaped his understanding of performance and audience connection. Ultimately, this episode serves as a tribute to Mariano's life and the enduring lessons that continue to inspire Rob in both his personal and professional endeavors. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Links and Info Mariano Alvarez Wikipedia Mariano Alvarez IMDb Homenaje a Mariano Alvarez - Detrás de las Cámaras Jose Gregorio Hernandez (one of the characters he represented)   Lets's do stuff together! Let's chat about your gamification project 3 Gamification Hacks To Boost Your Community's Revenue Start Your Community on Skool for Free YouTube LinkedIn Instagram Facebook Ask a question

In this rare and deeply personal episode, Rob steps away from the traditional gamification conversation to speak as a Venezuelan. Blending lived experience, political involvement, and game-thinking principles, Rob reflects on the cost of doing everything "by the rules," the exhaustion of democratic paths, and why this moment matters so deeply to millions of Venezuelans around the world. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.

This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV.In this episode, Charlie Hills is joined by Jakub and John from the Global and UK Shell Go+ Teams.Jakub serves as the Europe & North America Loyalty & CRM Lead at Shell, where he has been driving customer engagement and commercial value since 2021. Before joining Shell, he led the end-to-end design and launch of the Footlocker Membership program in Europe. Jakub is a strong advocate for building meaningful emotional relationships with customers to ensure the long-term success and value of loyalty programs.John is the Head of Loyalty and CRM for Shell UK. He brings a wealth of experience from across the industry, having worked in both agency and client-side roles for companies including Shell, Vodafone, and in the financial services, home energy, retail, and banking sectors.In this episode, they share their favourite books, highlights, and key learnings from the loyalty programmes they have worked on, offering insights into what loyalty looks like today and how it is evolving for Shell.Hosted by Charlie HillsShow Notes :1) Jakub Krzakala2) Jonathan Kelly3) Shell GO+ Rewards3) Surrounded by Idiots - Book Recommendation4) Thinking in Bets - Book recommendation

If you're considering gamification for engagement, retention, or loyalty, I'm happy to compare options with you: professorgame.com/chat What if gamification isn't about rewards at all? James Portnow joins the Professor Game Podcast to explain why intrinsic engagement, thoughtful iteration, and strong design goals matter more than mechanics. From YouTube education to tabletop games, this conversation is packed with insights on building experiences people truly care about. James Portnow is a Game Designer by trade, who's worked on games ranging from the Call of Duty Series to League of Legends to Farmville. His latest project, Cyberpunk Legends (the official Cyberpunk co-op card game), Kickstarted for over a million dollars, putting it in the top 1% of kickstarters ever created. He is also the creator of one of the most popular YouTube channels on history, Extra History. He's spoken at universities and corporations around the world and at conferences ranging from GDC to PAX to SXSW. He's been quoted in the New York Times and Time Magazine, published by Oxford University Press and has taught at the Masters and Bachelor's level. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Guest Links and Info Website: nightcrewgames.com LinkedIn: James Portnow Instagram: @night.crew.games @extracredits TikTok: @night.crew.games Facebook: nightcrewgames ExtraCredits Bluesky: bsky.app/profile/nightcrewgames.bsky.social YouTube: Extra Credits Extra History Other links: kickstarter.com/projects/cyberpunklegends/cyberpunk-legends-into-the-night   Links to episode mentions: Proposed guest: Richard Garfield of Magic The Gathering Designer on Candy Crush - Perhaps David Darabian? Jonathan Blow The Slay the Spire guys - Mega Crit Recommended book: Poetics by Aristotle Understanding Comics by Scott McCloud The Design of Everyday Things by Don Norman Simulacra and Simulation by Jean Baudrillard Favorite game: Magic The Gathering

Want to run away from destroying an experience? Happy to brainstorm → professorgame.com/chat A magical Christmas experience in Madrid almost collapsed because of one overlooked detail. We break down a real-world holiday experience through the stages of gamification, and reveal where confusion can destroy even the most beautiful experience. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Links to episode mentions: El Manantial de los Sueños 4 Phases of a Player Journey   Lets's do stuff together! Let's chat about your gamification project 3 Gamification Hacks To Boost Your Community's Revenue Start Your Community on Skool for Free Game of Skool Community YouTube LinkedIn Instagram Facebook Ask a question

If you're considering gamification for engagement, retention, or loyalty, I'm happy to compare options with you: professorgame.com/chat What if your bio was more than a skills list and your job hunt felt like a well-designed game? We explore with our guest Jade Arthur how to gamify the job search for the games industry, creating stories, systems and mindsets that boost confidence, visibility and long-term career engagement. Jade is a language and mindset coach for job seekers in gaming. She helps job seekers take down the villains in their job search like the "Cover Letter Crusher" and the "Interview Assassin." Her mission is to give job seekers the knowledge to authentically express their value and vision while finding joy in the process. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Guest Links and Info Website: make-the-grade-with-jade.lovable.app LinkedIn: Jade Arthur Instagram: @makethegradewithjade   Links to episode mentions: Proposed guests: Bruno Frasca Recommended book: Made to Stick by Dan and Chip Heath Favorite game: Pokemon FireRed and LeafGreen   Lets's do stuff together! Let's chat about your gamification project 3 Gamification Hacks To Boost Your Community's Revenue Start Your Community on Skool for Free Game of Skool Community YouTube LinkedIn Instagram Facebook Ask a question

Exploring useful streaks for your product or org? Let's chat → professorgame.com/chat Why do streaks motivate users at first but eventually push them away? Rob explores the psychology behind collapses, the dangers of existing habit metrics, and practical ways to redesign streaks so they support, not sabotage, long-term engagement. Perfect for product leads, community builders, and behavior designers. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Links to episode mentions: Duolingo (language learning & streak mechanics) Happier Meditation (formerly 10% Happier) Streaks (habit-tracking app) Finch (self-care & habit-tracking app) Octalysis Framework (gamification & Core Drives) Abstinence Violation Effect (psychology of lapses)   Lets's do stuff together! Let's chat about your gamification project 3 Gamification Hacks To Boost Your Community's Revenue Start Your Community on Skool for Free Game of Skool Community YouTube LinkedIn Instagram Facebook Ask a question

Retention or loyalty on your roadmap? Happy to brainstorm → professorgame.com/chat We unpack the "tell the cab driver where to go" strategy, health quests, and the eight magic words that shift self-talk from guilt and shame to possibility and lasting change on this chat with Stamina Lab CEO Glen Lubbert. We discuss how to turn health and well-being into a game you can actually win. Glen is the co-founder and CEO of Stamina Lab, a health tech company that helps people create lasting well-being—not through willpower, hacks, habits, or fixing themselves—but by building on the inner resources and skills they already have. His company combines solution-focused health coaching, behavior science, and personalized data to improve energy, focus and resilience—without the usual shame or overwhelm. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Guest Links and Info Website: staminalab.io LinkedIn: Glen Lubbert Instagram: @staminalab.io X/Twitter: @glenlubbert YouTube: youtube.com/@staminalabTV   Links to episode mentions: Proposed guest: Dr. Deborah Teplow Recommended book: Outlive: The Science and Art of Longevity by Peter Attia Favorite game: The Five Crowns Card Game   Lets's do stuff together! Let's chat about your gamification project 3 Gamification Hacks To Boost Your Community's Revenue Start Your Community on Skool for Free Game of Skool Community YouTube LinkedIn Instagram Facebook Ask a question

Exploring behavioral design without shaming? Let's chat → professorgame.com/chat In this episode, we break down the wild world of "confirm shaming": manipulative, guilt-driven prompts apps use to push you into saying yes. From hilarious to downright unethical examples, we unpack why these dark patterns harm long-term loyalty and how to use motivation ethically to build real engagement and retention. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Links to episode mentions: Confirmshaming.tumblr.com deceptive.design Ethics in Game-Based Solutions and Gamification | Episode 153 Andrzej Marczewski Doing Ethics In Gamification | Episode 161 Lets's do stuff together! Let's chat about your gamification project 3 Gamification Hacks To Boost Your Community's Revenue Start Your Community on Skool for Free Game of Skool Community YouTube LinkedIn Instagram Facebook Ask a question

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Aiming for sustainable retention? Intro chat (no sales pitch): professorgame.com/chat Eight years, 420 episodes, and countless insights later: we celebrate the incredible journey of the Professor Game Podcast. From humble beginnings to becoming the #1 gamification podcast in the world, this episode dives into consistency, growth, and what's next for the Engagers community. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Links to episode mentions: Episodes mentioned: Episode 000 Episode 1 with Yu-kai Chou! Episode 2 with Scott Reinke, winner of the Educational Gamification Project of the Year 2016 Professor Game, the world's #1 gamification podcast, is recognized by independent rankings such as MillionPodcasts, Feedspot, Player.fm, and others like ListenNotes. Gamification World Congress, this is the most official reference still online I could find! The Octalysis Group Community Building Resources: Game of Skool Community Social Media and Contact Information: LinkedIn Instagram Facebook Professor Game YouTube Channel   Lets's do stuff together! Let's chat about your gamification project 3 Gamification Hacks To Boost Your Community's Revenue Start Your Community on Skool for Free Game of Skool Community YouTube LinkedIn Instagram Facebook Ask a question

This episode unpacks why most brands lose customers after the sale—and what it really takes to create loyalty in today's competitive market. Ken, CEO of Blue Stream, reveals how connecting with customers beyond purchase solves pain points like churn, lack of engagement, and frustrated support calls. Discover practical strategies and real-life examples for boosting retention and building superfan advocates.​ To learn more about Ken Rapp, go to: http://blustream.ioConnect with Diane at https://zenchange.com/ or on LinkedIn If you found this helpful, please share it with your friends. Don't forget to subscribe to my channel for more informative content on marketing and leadership.

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Exploring gamification for your product or org? Let's chat → professorgame.com/chat We dive into the fascinating overlap between product thinking and gamification. By bridging Marty Cagan's product discovery mindset with the Octalysis framework, we uncover how to build not just functional products — but ones users love coming back to. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Links to episode mentions: Some public references to the Octalysis Framework and the process discussed: The Strategy Dashboard for Gamification Design Using the Octalysis Framework to Understand What Game Design Techniques to Use Intro to the Battleplan Spreadsheet within Octalysis Design References to Marty Cagan and his works and principles through Silicon Valley's Product Group (SVPG): Principles Discovery vs. Delivery Markers of an Empowered Product Team: A Talk by Marty Cagan The Product Discovery Plan   Lets's do stuff together! Let's chat about your gamification project 3 Gamification Hacks To Boost Your Community's Revenue Start Your Community on Skool for Free Game of Skool Community YouTube LinkedIn Instagram Facebook Ask a question

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Exploring gamification for your product or org? Let's chat → professorgame.com/chat No, there was no epic showdown, just a powerful new alliance. Rob joins The Octalysis Group and reveals how this new chapter amplifies his mission to make gamification practical, ethical, and impactful. Plus, what stays the same on Professor Game. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Links to episode mentions: Let's chat about your gamification project The Octalysis Group Team Octalysis Design Challenge by Rob Yu-kai Chou is episode 001 of Professor Game Yu-kai Chou's 10k HP new book episode   Lets's do stuff together! Let's chat about your gamification project 3 Gamification Hacks To Boost Your Community's Revenue Start Your Community on Skool for Free Game of Skool Community YouTube LinkedIn Instagram Facebook Ask a question  

Paid leave has transformed from a nice-to-have into a powerful retention and engagement tool for employers seeking to attract and keep top talent. Seth Turner of AbsintheSoft shares insights on how properly structured leave programs can create positive employee experiences that drive loyalty and productivity.• 86% of employees look for paid leave when job hunting, and 42% won't apply without it• Well-designed leave programs should address diverse workforce needs across life stages• Employees who feel supported during leave are more likely to return engaged and become brand ambassadors• The regulatory landscape is growing increasingly complex with 13 states now mandating paid family leave• Technology helps streamline administration, maintain compliance, and improve employee experience• Utilization rates vary by industry, ranging from 10-40% of employees taking leave annually• Effective programs consider both compliance requirements and strategic business objectives• Modern systems use AI and mobile communications to simplify processes for all stakeholdersTo learn more about managing paid leave effectively, visit absensesoft.com or contact Seth directly at seth@absencesoft.com

Here's a question I've been asking clients—and myself: What if posting less actually gets you more traction?In this episode of Rocky Mountain Marketing, I'm peeling back the curtain on how my team at Next Step Social scaled back on content volume, leaned into intentional engagement, and won two international creative awards in the process. This is the exact strategy that's helping our clients spark real conversations, build trust, and turn community into conversions—all without posting every single day.If you're tired of the content treadmill, or if your current strategy feels like more noise than impact, this episode is for you.Key Takeaways:Why high-volume posting is not the key to engagementThe “Four Post Strategy” that changed everything for usHow intentional content creates deeper connectionsWhat winning two Hermes Creative Awards means for content strategyWhy it's time to shift from chaos to connection in your marketingTimestamps:00:03 – Can posting less actually grow your business?01:00 – Why you don't need to be on all five platforms02:20 – What is the Four Post Strategy?03:45 – The results: more DMs, comments, and conversions04:25 – How Next Step Social won 2 gold Hermes Creative Awards06:00 – The real reason this strategy works06:45 – Invitation to work with Next Step SocialReady to simplify your content while growing your business?Let's talk strategy → yournextstep.agencyDM me on LinkedIn, Instagram, or Facebook. Let's connect!Learn more about Katie and Next Step Social Communications:Speaking: https://katiebrinkley.com/Website: https://yournextstep.agency/Linkedin: https://www.linkedin.com/in/katiebrinkleyYouTube: https://www.youtube.com/channel/@rockymountainmarketingInstagram: https://www.instagram.com/iamkatiebrinkley/Facebook: https://www.facebook.com/groups/socialprofitlab#IntentionalMarketing #ContentStrategy #SocialMediaGrowth #MarketingWithPurpose #KatieBrinkley #RockyMountainMarketing #FourPostStrategy #SocialMediaSimplified #Podcast #HermesAward #EngagementStrategy Hosted on Acast. See acast.com/privacy for more information.

Want to know the surprising truth about creating a workplace culture that actually works? Garry Ridge just shattered every excuse and showed us why every dumbass has what it takes to lead with courage, humility, and heart. And here's the kicker - he's got the blueprint for building a tribe where people feel safe, valued, and ready to innovate. Get ready to be inspired, because this is not your typical leadership advice. It's time to stop waiting for permission and start making a difference in your workplace. Sound intriguing? Keep listening to find out how your work culture can be a place of thriving. In this episode, you will be able to: Build Psychological Safety in Your Workplace: Learn how to foster an environment where every team member feels valued and comfortable contributing their ideas. Embrace Leadership Lessons from Garry Ridge: Discover actionable insights from Garry Ridge that can transform your approach to leadership and inspire your team. Create a Tribal Culture at Work: Uncover the secrets to cultivating a strong sense of community and belonging within your organization. Emphasize the Importance of Empathy in Leadership: Explore the powerful impact of empathy in leadership and how it can elevate your team dynamics. Implement Strategies for High Employee Engagement: Uncover effective tactics to boost employee engagement and create a more fulfilling work environment for your team. My special guest is ⁠Garry Ridge⁠ Garry Ridge is the Chairman Emeritus of WD-40 Company, where he spent 25 years as CEO, building a culture of trust, belonging, and engagement that drove both business success and human flourishing. Now, as The Culture Coach and founder of ⁠The Learning Momen⁠t, he shares his wisdom with leaders worldwide, helping them create workplaces where people feel safe, valued, and inspired.Named one of the Top 10 Most Admired CEOs in the World by Inc. Magazine and a Top 30 Global Guru in Organizational Culture, Garry is also an executive coach, adjunct professor, and co-author of Helping People Win at Work with Ken Blanchard. His latest book, ⁠Any Dumb-Ass Can Do It⁠, promises to challenge and inspire leaders to build cultures of learning and belonging. The key moments in this episode are:00:04:11 - The Bold Title of Garry's Book 00:08:33 - Creating a Safe Environment for Learning 00:10:41 - The Power of Tribal Culture 00:14:12 - The Future of Work and People-Centered Culture 00:18:37 - Workplace Culture and Its Impact Beyond the Office 00:23:22 - Talent Development and Engagement Strategy 00:26:20 - Shifting Mindset for a People-Centered Culture 00:28:19 - Importance of Self-Awareness in Leadership 00:28:45 - The Importance of Psychological Safety in Leadership 00:30:14 - Empathy and Understanding in Leadership During COVID 00:34:31 - Learning from Fijian Tribal Leaders 00:39:53 - Grounding Practices for Leadership 00:42:11 - Finding Joy in Purpose 00:42:24 - Paying It Forward 00:42:44 - Life's a Gift 00:43:26 - Human-Centered Leadership Check out Garry Ridge's book ⁠Any Dumbass Can Do It⁠ and consider purchasing a copy to gain insights into leadership, psychological safety, growth mindset, and creating a culture of belonging. Be different. Make a difference. Connect with us: ⁠https://www.aworldofdifferencepodcast.com⁠ ⁠Patreon⁠ (for exclusive episodes just for Difference Makers) Make a difference: Subscribe to the podcast, ⁠leave a review⁠, and share this episode with someone who might need to hear it. Your support helps the community grow and keeps these important conversations going. Sponsors: If you need professional help, such as therapy: ⁠https://www.betterhelp.com/difference⁠ If you are looking for your next opportunity, sign up for Lori's Masterclass on Master the Career Pivot: ⁠https://www.loriadamsbrown.com/careerpivot Learn more about your ad choices. Visit megaphone.fm/adchoices

Introducing the Curiosity Toolkit: A simple way to engage students and foster curiosity In this episode, Edwina shares the experience that changed everything for her. She introduces the Curiosity Toolkit, a resource designed for educators to easily incorporate curiosity into their classrooms or homeschool environments. This toolkit doesn't require a complete overhaul of current strategies but offers a mindset shift with practical tweaks. It includes clear strategies, guiding questions, curiosity prompts, and ready-to-use examples that can be applied in any learning environment.

Hey everyone, it's Joe Fier from Hustle and Flowchart. Today, I'm thrilled to share insights from my recent chat with Gert Mellak, an expert in online reputation and SEO. Our conversation spanned everything from proactive brand management to the evolving impact of AI on SEO strategies. What's the Episode About? In this episode, Gert and I dive deep into the critical aspects of managing your online reputation and SEO. We discuss how essential it is to control your brand's narrative actively, ensuring consistency across all platforms. Gert shares a unique experiment with a fictional product, highlighting the importance of coherent information online. We also explore the role of AI in maintaining brand presence and the shifting dynamics of platforms like Reddit in affecting web traffic. Proactive Brand Management Gert stresses that, in today's digital world, online information is extensively accessible and can substantially impact perceptions. It's critical to take proactive steps in controlling your brand's narrative. Consistency in information across the web ensures that people get a clear, accurate picture of your brand. Simplicity in Brand Messaging Using the metaphor of educating algorithms like teaching a child, Gert emphasizes the need for simplicity and consistency in brand messaging. Simple, clear language makes it easier for search engines to understand and rank your brand effectively. This straightforwardness helps optimize your SEO efforts. Creating a Personal Brand Website Gert advises creating a personal brand website and interlinking it with your social media profiles to ensure consistency and enhance brand recognition. This central hub can serve as the anchor of your online presence, allowing you to control your information better and present a cohesive brand image. The Power of Consistent Information Gert shares an intriguing experiment where he created a fictional woodworking tool. Through consistent online information across various platforms, he observed significant changes in perceptions. This experiment underscores how critical it is to maintain consistency to shape public views effectively. AI Models Like ChatGPT and Brand Management The discussion touches on the predictive nature of AI language models like ChatGPT, which fill in gaps if information is sparse. Together, we explore how to use AI models to manage your online brand presence by ensuring accurate and consistent content updates. Gert also emphasizes that concise and coherent information helps improve brand representation over time. Managing Online Course Names A business struggled with discoverability because it didn't label its offering as a "course." Gert explains that search engines can't always make connections if keywords or identifiers are missing. Labeling your services clearly helps in better indexing and ranking, which is crucial for attracting the right audience. SEO and Content Structure Aligning your content structure with search engine guidelines is vital for better indexing and ranking. Gert uses the "connect the dots" analogy to describe how search engines work. Ensuring that each piece of content correctly fits together enhances the overall effectiveness of your SEO strategy. AI Evolution and Voice Assistants We discuss the rapid evolution of AI, especially the potential updates in ChatGPT and integration with voice assistants like Alexa and Google Assistant. Gert mentions that even Apple might integrate OpenAI technology into its Siri voice assistant. These advancements hint at a more interactive and pervasive AI presence in our daily lives. The Role of Platforms like Reddit Gert sheds light on the shift in user behavior towards platforms like Reddit, where Google has partnered to impact traffic to traditional websites. This partnership has led to significant declines in website traffic, highlighting the need for businesses to engage on platforms where users are active. Engagement Strategy and Platform Leverage Introducing “Platform Leverage,” Gert suggests engaging users on various platforms like Reddit and YouTube conversationally. Participating in discussions on well-ranking threads enhances brand visibility. This strategy mirrors traditional marketing engagement, akin to attending trade shows to directly reach clients. Using AI Tools and Custom GPTs Training AI models, like custom GPTs, to understand and replicate a brand's voice and style is a game-changer. Gert elaborates on creating bespoke GPTs for specific tasks, improving efficiency, and maintaining consistency. Recording and analyzing spoken inputs to inform AI training further help in capturing the brand's essence. Content Creation and Feedback Utilization We delve into utilizing customer feedback to create relevant content. Gert mentions receiving 400 customer reviews, which helped improve several website elements. This approach ensures that content and strategies remain customer-focused and effective. Resources from this Episode Are you ready to elevate your brand's online presence and reach your target audience across multiple platforms? Visit PlatformLeverage.com today to explore Gert's comprehensive management and consulting services.  If you're ready to take control of your online reputation, elevate your brand's visibility, and master the art of platform leverage, SEO Leverage by Gert Mellak is your go-to resource. Check out Gert's Podcast SEOLeverage on your favorite podcast player Conclusion This episode of Hustle and Flowchart with Gert Mellak was packed with valuable insights on SEO, online reputation management, and leveraging AI for brand consistency. Emphasizing proactive brand control, clear messaging, and the strategic use of various platforms, Gert's advice is both timely and practical. For those looking to delve deeper into Gert's strategies, his websites, SEOLeverage.com and PlatformLeverage.com, offer an abundance of resources and expert services. Remember, consistent brand communication across platforms not only helps in the present but prepares your brand for future advancements in AI and search technologies. Thanks for tuning in, and stay tuned for more episodes filled with actionable insights and expert advice. Two Other Episodes You Should Check Out Mastering SEO for Lead Generation – Strategies for Converting Traffic into Customers with Gert Mellak Revolutionizing SEO with AI: Unlocking the Future of Digital Discoverability with Gert Mellak Connect with Joe Fier What if you could have a FREE personal mentor on-demand?! With Joe's Hustle & Flowchart AI clone, you can tap into the knowledge from over 600 episodes any time! Whether you need advice on scaling, marketing, or productivity, my AI clone is here to help. Hubspot has launched a whole new suite of AI Tools, check them on the Hubspot Spotlight Check out other podcasts on the HubSpot Podcast Network Clone yourself and scale your expertise infinitely! Use code HUSTLE at checkout to get 50% off your first month of Delphi AI at www.hustleandflowchart.com/delphi Want us to build your clone for you? We'll handle setup, testing, and integration so you can launch fast. Head to www.hustleandflowchart.com/delphimaker to get started! We want to hear from you. Send us the One Thing you want to hear on the show. Connect with Joe on LinkedIn and Instagram Subscribe to the YouTube Channel Contact Joe: joe@hustleandflowchart.com Thanks for tuning into this episode of the Hustle & Flowchart Podcast! If the information in these conversations and interviews have helped you in your business journey, please head over to iTunes (or wherever you listen), subscribe to the show, and leave me an honest review. Your reviews and feedback will not only help me continue to deliver great, helpful content, but it will also help me reach even more amazing entrepreneurs just like you!

In this episode of Passion Struck, host Jon R. Miles interviews Hala Taha, a successful podcaster and CEO of Yap Media. Hala  emphasizes that branding is synonymous with consistency, highlighting the importance of maintaining uniform messaging to establish a recognizable and trustworthy brand presence. By consistently repeating four or five key points, you can create automatic engagement where people readily share your content because they understand and resonate with your brand message.Hala explains the LinkedIn algorithm, highlighting the significance of high-quality content, engagement metrics, and weighted viral actions like shares with captions. She also stresses the importance of direct messages (DMs) in increasing visibility on LinkedIn.Full show notes and resources can be found here: https://passionstruck.com/hala-taha-optimize-content-for-explosive-growth/SponsorsBabbel is the new way to learn a foreign language. The comprehensive learning system combines effective education methods with state-of-the-art technology! Right now, get SIXTY percent off your Babbel subscription—but only for our listeners, at Babbel dot com slash PASSION.Stop hair loss before it's gone for good. Hims has everything you need to regrow hair. Start your free online visit today at “Hims dot com slash PASSIONSTRUCK.”Quince brings luxury products like Mongolian Cashmere, Italian Leather, Turkish Cotton and Washable Silk to everyone at radically low prices. Go to “Quince dot com slash PASSION” for free shipping on your order and 365-day returns.--► For information about advertisers and promo codes, go to:https://passionstruck.com/deals/JUST $0.99 FOR A LIMITED TIMEOrder a copy of my book, "Passion Struck: Twelve Powerful Principles to Unlock Your Purpose and Ignite Your Most Intentional Life," today!  Recognized as a 2024 must-read by the Next Big Idea Club, the book has won the Business Minds Best Book Award, the Eric Hoffer Award, the International Book Awards for Best Non-Fiction, the 2024 Melanie P. Smith Reader's Choice Contest by Connections eMagazine, and the Non-Fiction Book Awards Gold Medal. Don't miss the opportunity to transform your life with these powerful principles!In this episode, you will learn:The importance of disassociating your identity from your job title and company to build a personal brand.Strategies for overcoming rejection and turning failures into opportunities for growth.Steps to define your personal brand, including identifying values, target audience, and consistent messaging.The significance of utilizing different social media platforms based on target audience and content optimization.Understanding the LinkedIn algorithm, including factors like spam filters, content scoring, and weighted viral actions.Tips for optimizing content on LinkedIn, such as focusing on shares with captions and engaging with DMs to increase visibility and engagement.All Things Hala Taha: https://youngandprofiting.com/Catch More of Passion StruckCan't miss my episode withRusty Shelton on How You Build Your Authority AdvantageListen to my interview withHilary Billings on the Psychology of Attention, Mastering Short-Form Video, and Personal Brand BuildingWatch my episode with Mimi Bouchard on Unleashing the Amazing Power of ActivationsCatch my interview with Jen Gottlieb on How to Create Your Own Success by Being SeenListen to Neil Patel on How You Build a Powerful BrandLike this show? Please leave us a review here-- even one sentence helps! Consider including your Twitter or Instagram handle so we can thank you personally!