Podcasts about Fairway Market

More about Dorothy Carlow: Dorothy Carlow is the Chief Executive Officer of Mother's Market and Kitchen, a leading Southern California-based grocery retail chain known for its commitment to elevating the health  and wellness of the communities it serves. With more than 20 years of experience in corporate leadership, strategic growth, and operational innovation, Dorothy has played a pivotal role in transforming Mother's Market into a dynamic, neighborhood-focused health destination. Under her leadership, the company has embraced cutting-edge technologies, forged strategic partnerships, and optimized its store formats to drive significant growth and enhance shareholder value.   Prior to her appointment as CEO, Dorothy served as Chief Merchandising Officer at OTG and Fairway Market, both New York City based, where she was instrumental in driving revenue, profit, and margin growth. Notably, she played a key role in turning around Fairway Market, reinforcing her reputation as a results-oriented leader with a proven track record of delivering measurable business outcomes.   Dorothy is also deeply committed to empowering women in the retail sector, leading mentorship programs that support the advancement of women into leadership roles across operations, merchandising, and marketing.   She holds a Bachelor's degree in Exercise Physiology from George Washington University. Outside of work, Dorothy is an avid endurance athlete, having completed 12 marathons, numerous half-marathons, and triathlons. She enjoys spending time with her two daughters and staying active, whether running or pursuing other outdoor activities. More about Mother's Market: Mother's Market was founded in 1978 by a passionate group of yogis who believed: health begins with what you eat. They believed that organic eating was not just better for your body, but also better for the planet. Their vision was to create a store that prioritized organic, plant-powered foods along with fresh juicing and delicious organic prepared meals.  The first Mother's Market, a 2,500-square-foot space in Costa Mesa, became a hub for like-minded individuals seeking better food choices and a healthier lifestyle. People traveled from all over Southern California to experience this health oasis where happiness, organic, delicious foods and sustainability were front and center.  Fast forward to today, and Mother's has grown into 11 locations across Southern California, but the heart of the brand remains the same: empowering people to live healthier lives through better food.  Learn more at: https://www.mothersmarket.com/   More about Justin D'Affronte: Justin D'Affronte is a managing director with City National Bank's Food & Beverage Group. Based in Irvine, CA he supports food and beverage industry executives with creative financing solutions and industry intelligence. Working with City National's team of experts, he provides the bank's full range of financial solutions to food and beverage businesses nationwide.  More about City National Bank: City National Bank, a subsidiary of Royal Bank of Canada (RBC), is the largest bank headquartered in Los Angeles. Founded in 1954, City National is a regional bank specializing in Consumer Banking, Wealth Management and Private Banking, Commercial Banking, Entertainment and Sports Banking with branches in Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* For more information about City National, visit the company's website at cnb.com. *City National Bank does business in Miami and the state of Florida as CN Bank.

In this episode of Startup CPG Podcast, Daniel Scharff is joined by Glenn Cunningham, Director of Center Store for Village Supermarkets, which owns tastemaker New York stores Fairway Market, Gourmet Garage, and local area ShopRites, and is part of the Wakefern Co-op. Glenn sheds light on the cooperative model of Wakefern, providing valuable insights into grocery shopping trends and strategies for sourcing and supporting emerging brands.Glenn discusses distributor preferences and the criteria for getting brands onto shelves at major stores. He shares effective strategies for driving in-store trials and boosting sales, highlights successful brand launches, and offers tips on demo strategies and building a strong social media presence.Listen in as they share about:Glenn's start in the Grocery BusinessVillage Supermarkets and Wakefern OverviewStore Banners, Sourcing and Finding New BrandsTrends and Consumer BehaviorDistributors and PartnershipsOn-Shelf StrategiesFancy Food Show ExperienceLocal and Emerging BrandsEpisode Links:Center Store for Village Supermarkets WebsiteFairway Market WebsiteGourmet Garage WebsiteShopRites WebsiteGlenn Cunningham LinkedInDon't forget to leave a five-star review on Apple Podcasts or Spotify if you enjoyed this episode. For potential sponsorship opportunities or to join the Startup CPG community, visit http://www.startupcpg.com.Show Links:Transcripts of each episode are available on the Transistor platform that hosts our podcast here (click on the episode and toggle to “Transcript” at the top)Join the Startup CPG Slack community (20K+ members and growing!)Follow @startupcpgVisit host Daniel's Linkedin Questions or comments about the episode? Email Daniel at podcast@startupcpg.comEpisode music by Super Fantastics

Starting from Fairway Market on Tillicum Road at 7:00 AM, I'll run along the scenic Gorge Waterway. The serene waters and morning light create a tranquil atmosphere. Passing green spaces and charming waterfront homes, I'll reach the historic Craigflower Schoolhouse. After taking in the rich heritage, I'll loop back to my e-bike. This route promises a refreshing and invigorating start to my day.

Using reward points for summer airfare and hotels has been a great way to save over the years, but operators have long been devaluing these programs, and are limiting how you can earn those points. Know how to better manage the moving targets that are today's variable travel rewards. Also, a special guest: Our man Anthony visited Manhattan's Fairway Market, and reports on the latest version of cashier-less tech - the automated shopping cart. Travel Loyalty Points: Segment 1 Ask Clark: Segment 2 Smart Shopping Carts: Segment 3 Ask Clark: Segment 4 Mentioned on the show: American Airlines No Longer Awards Miles On Most Third Party Bookings - View from the Wing  NYTimes.com: To Protect Your Miles, Be Careful How You Book Find Best Flight Deals With Free American Express Tool Point.me Why Our Travel Expert Thinks This New Tool Is a “Game Changer” How To Open a Roth IRA How To Freeze and Unfreeze Your Credit With Experian, Equifax and TransUnion 10 Ways To Save Money on Car Insurance [NY Post] Future of shopping: Instacart debuts AI-driven 'smart carts' to NYC retailers No more 'just walk out' at Amazon grocery stores. The new bet is smart shopping carts Amazon's cashier-less technology was to revolutionize grocery shopping. It's been a flop Amazon Ditches "Just Walk Out" Checkouts at Its Grocery Stores Thank you for listening today, Clarkies! If you want to be part of our “Clarkie” segment, call 404-981-2071 to leave a comment or story. We may play it during a future episode! Clark.com resources Episode transcripts Community.Clark.com Clark.com daily money newsletter Consumer Action Center Free Helpline: 636-492-5275 Learn more about your ad choices: megaphone.fm/adchoices Learn more about your ad choices. Visit megaphone.fm/adchoices

You can check artificial intelligence off your grocery list, as Instacart's AI-powered smart cart – the Caper Cart — is rolling out to select Fairway Market and ShopRite locations. Learn more about your ad choices. Visit megaphone.fm/adchoices

Meet Hannah Howard, writer, author, editor, cheese maven, and old work friend of Alex's from the grocery industry. As Alex and Nicole venture into freelancing, LLCs, and maybe even book publishing, our conversation could not have been more perfectly timed. From Hannah's post-college journey through restaurant management training to mommyhood and balancing freelance writing about all things food and parenting, join us for a conversation on bravery, balance, community, and cheese... don't miss Hannah's desert island cheese recommendation!Shout-outs: - Learn more about Hannah and her current projects > - Cheeses referenced: Hook's Cheese Company, La Tur (a soft-ripened cheese), Uplands Cheese, Murray's Cheese - A little bit about NYC's quintessential Upper West Side original market, Fairway Market > - Read more on Bon Appetit about Hannah's Desert Island Cheese > --- Send in a voice message: https://podcasters.spotify.com/pod/show/could-have-been-an-email/message

In this week's episode, we are talking to writer, author, editor, food expert and Cheese Maven, Hannah Howard who recently published her second book, “Plenty: A Memoir of Food and Family” celebrating the many, often unseen, pockets of women in the food world. We talk about her journey into food, starting with her mother (who is one of the women featured in her book) all the way through her years in New York eating, drinking, serving, bartending, cooking on hot lines, and flipping giant wheels of cheese in Manhattan institutions such as Picholine and Fairway Market to her current work elevating women's voices in food through her writing. Along the way, she vulnerably shares about her journey through the “dark side of having a food passion” — her experience with eating disorders and how she turned her deepest shadow into an enlightened gift while dancing the fine line between passion and obsession. This is the topic of her first book, “Feast”. We learn how she went from fine french dining, to corporate food, and eventually to becoming a food writer, all while following a growing love for cheese. Hannah tells us how she was blessed with great mentorship in many different moments, but was always seeking the women mentors in the industry. This desire led her on a quest to find where these women are are in the food world and a journey through the lives of many incredible women in food (and cheese!). Women + Food is a simple equation that can result in an enormous diversity of careers — each woman finding her own path to success reflective of her unique self. Similarly, cheese is the combination of simple ingredients that can result in an enormous diversity of flavors — each one reflecting its own source and environment. Just in time for holiday celebrations, Hannah gives us some cheese basics and guides us on how to put together a wonderful Cheese Plate for any occasion. Join us as we play cheese pairing games and geek out on all kinds of cheese knowledge! The Recipe starts at: 1:00:39 Resources mentioned in this episode: Hannah Howard's Website: HannahHoward.nyc Hannah's Social Media Links: Instagram, Facebook, LinkedIn, Twitter Books: “Feast: True Love In and Out of the Kitchen” & “Plenty: A Memoir of Food & Family” Missy's Farm Website: CrownHillFarm.com Missy's Business Coaching Website: SpiritBizPeople.com How to Make a Spectacular Cheese Plate There's not really a recipe for this episode, however, here is a link to an article, “How to Put Together a Make-Everyone-Love-You Cheese Plate” written by Hannah for Self.com that covers everything she shared with us today!

On today's episode, Diane sits down with Hannah Howard to discuss her new book and find out what makes this memoir so special. Hannah Howard is a writer and food expert who spent her formative years in New York eating, drinking, serving, bartending, cooking on hot lines, and flipping giant wheels of cheese in Manhattan institutions such as Picholine and Fairway Market. She has a BA from Columbia University and an MFA from the Bennington Writing Seminars. Hannah has been published in New York magazine, Salon, and SELF. Hannah is the author of two memoirs, Feast: True Love In and Out of the Kitchen and Plenty: A Memoir of Food and FamilyHeritage Radio Network is a listener supported nonprofit podcast network. Support Cutting the Curd by becoming a member!Cutting the Curd is Powered by Simplecast.

Our ride today to see what the pigs were giving away.(green peppers, mushrooms and spring onions.I clocked 36k. in 2 hours of moving time. That included walking around Fairway Market getting groceries! All together a productive morning in Jackal-land. (36:XX audio)

Where will you get your Thanksgiving dinner this year? We'll share a list of neighborhood options, including Utopia Diner.Also covered in this episode:Local School and Family News:- Drinking tweens at the big yard at P.S. 87 at West 77th Street and Amsterdam Avenue.- A big favor...- Booker T. Washington, MS54, has a virtual Turkey Trot.- Albright Raw Dog Food Recall and Tips for Preparing Pet Meals from Albright owner, Lee Albright (and btw, Lee did reach out to the USDA Hotline and hasn't heard back yet -- forgot to mention it on the show...)Arts and Entertainment- Evan Sherman Music Band plays with Tyler Mitchell, Giveton Gelin, Nicoletta Manzini.Restaurant News:- It's Black Restaurant Week- A $6 pizza deal on West 81st- Neighborhood Thanksgiving Options: Citarella, Zabar's, The Ribbon NYC, Nice Matin, The Smith, the Bouluds, Fairway Market, Silver Moon Bakery, Friedman’s and PappardellaShout-Out Corner: Lee thanks listeners in Japan, Finland, Canada, and South Korea. Thank you so much for listening and being part of our audience!Please do share the show with at least two -- or three -- other neighbors and friends. And, please do give the show a 5-star rating in your podcast app if you feel it deserves it.Today's sponsor is Utopia Diner at 267 Amsterdam Ave at West 72nd Street. Their Thanksgiving dinner is $27.95 and includes a LOT. (212) 873-6233 or on Seamless.Also, please submit your corner news and story ideas to: info@uwscornertalk.com. Or, leave a voice memo at the website by clicking on the orange tab: http://www.UWSCornerTalk.com. You can follow the show on social media: Instagram: @uws_cornertalk; Twitter: @uwscornertalk. You can also join the show's Facebook group and like the Facebook page.

There are parts of our interview with Errol Schweizer that might make a few listeners uncomfortable. He knows this, and he’s fine with it. To confront issues of systemic racism, labor inequality and cannabis reform and how they are affecting the food and beverage industry, Schweizer, a veteran food industry insider, trendsetter and entrepreneur, believes that people will need to hear some unsettling stories and statistics. As disconcerting as they are, his goal is to motivate action and change, which is one of the primary reasons that Schweizer co-founded “The Checkout,” a podcast that spotlights diverse voices and stories from across the industry and discusses solutions to create a more just, equitable and resilient food system. Schweizer draws upon his 25-plus year career in the food industry, which includes a decade as the vice president of grocery for Whole Foods where he brought dozens of innovative and disruptive brands to market. Within his role, he helped expand availability of Non-GMO and organic products, advanced fair labor standards and championed the benefits of sustainable agriculture. Since leaving Whole Foods in 2016, he’s been an active advisor to and director of food companies and retailers, including Good Catch, Fairway Market and Good Eggs. He is also a passionate advocate for the legalization and safe use of cannabis, and sits on the board of dispensary chain MedMen and is a co-founder of cannabis-infused beverage brand mood33. As part of our interview, Schweizer spoke about how he evaluates opportunities to align with food and beverage companies, why he once received death threats at Whole Foods for expanding access to a food category and his belief that entrepreneurs behind cannabis-based CPG brands should understand the direct association between the war on drugs, systemic racism and their products. He also explained why he advocates for a $20 minimum wage, the importance of unions in protecting workers, particularly during the pandemic, and how his values and belief system are incorporated into his role as a host for “The Checkout.” Show notes:  0:39: Interview: Errol Schweizer, Co-Founder/Host, “The Checkout” -- Schweizer spoke with Taste Radio editor Ray Latif about what he misses most about “normal life,” how the pandemic has led to new and  positive forms of interconnectivity, why he credits hard work and luck to landing a top role at Whole Foods and the “filters” that dictate his decision to partner with a company or organization. He also discussed why investors of cannabis-based brands must acknowledge and address the impact of the war on drugs on Black Americans and why he advocates for hazard pay and a livable wage for low-wage workers. Later, he spoke about the inspiration behind “The Checkout” and its target audience, how he’s  curating content for the podcast and how he teaches his values to his children. Brands in this episode: Silk, Vital Farms, Beyond Meat, Califia Farms, Siggi’s, Suja, Saffron Road, mood33, Good Eggs, Good Catch, Goodfish, NuttZo

The courageous and brave Lucia Evans- one of the original women to accuse Harvey Weinstein of sexual misconduct that ignited the #MeToo movement - joins Lisa Birnbach in the studio for a lively conversation about the movement, her branding business, and the 5 Things that make her life better.Lisa’s 5 Things: 1. Getting better at cooking, 2. The New York Times Cooking App, 3. Congressman Adam Schiff, 4. Fairway Market, 5. Spending the day with Exhibit C.Lucia’s 5 Things: 1. Lacrima del Morro d’Alba wine, 2. Her dogs, Alfred and Georgia (who are her children), 3. True crime - podcasts/shows/ID channel, 4. Potato chips from around the world, 5. Creative problem solving // working through a crisis // that feeling you get when you don’t know how it’s going to work but you just know it’s going to (e.g., writing).

On todays episode of The Hustle we have Co-founder and President at Owl's Brew, Maria Littlefield. This first-ever tea company creates healthful, botanically driven tea beverages for cocktail lovers and everyday drinkers. Aside from being an author  (WISE COCKTAILS), she has been featured in Forbes and the New York Times and has clearly staked their claim on an untapped market. Since the launch of their startup Owl's Brew has experienced a 680% growth rate and in addition to set up retail distributorship with Whole Foods, Williams-Sonoma, Crate & Barrel, West Elm Market, and Fairway Market, their story from starting in a tiny Manhattan kitchen to an empire will blow your mind.

Today we tried Farm Ridge Food brand from Fairway Market and were pretty split down the middle.

Amazon plans to split HQ2 to two cities Amazon Plans to Split HQ2 Evenly Between Two Cities (WSJ) Amazon Plans to Split HQ2 Between Long Island City, N.Y., and Arlington, Va. (NY Times) GroceryShop Recap GroceryShop is the first year of a new show focused on disruptive trends, technologies and business models in grocery & CPG that includes both established and startup CPG brands, supermarkets, c-stores, drug stores, discount stores, ecommerce players, warehouse clubs, grocerants and non-traditional grocery retailers.  The show took place October 28-31 in Las Vegas, at the Aria Hotel and Convention Center. Jason's Activities Jason interviewed Sanjiv Mehra, co-founder and CEO EOS products for a keynote fireside chat Jason moderated a panel "Evolving CPG Retailer relationships" with Constellation Brands, e.l.f. Beauty, and Fairway Market Jason moderated a panel "Using product content to build brands" with Boston Beer Company, Chobani, and The Wonderful Company Keynotes Yael Cosset, Chief Digital Officer, The Kroger Co. Andy Katz-Mayfield, Co-Founder & CEO, Harry's Sanjiv Mehra, Co-Founder & Co-CEO, eos Products Apoorva Mehta, Founder & CEO, Instacart Chieh Huang, CEO, Boxed Nina Barton, President, Global Growth, Kraft Heinz Luke Jensen, CEO, Ocado Solutions Narayan Iyengar, SVP, Digital & eCommerce, Albertsons Companies Nick Green, Co-Founder & CEO, Thrive Market Key Themes Digital Disruption of Grocery Store picking vs. Dedicated Fulfillment Center   Startup Brands vs. New products from established Companies Private Label/Owned Brands Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 150 of the Jason & Scot show was recorded on Monday, November 5th, 2018. http://jasonandscot.com Join your hosts Jason "retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript Jason: [0:25] Welcome to the Jason and Scott show this is episode 150 being recorded on Monday November 5th 2018 I'm your host Jason retailgeek host Scott Wingo. Scot: [0:41] Jason welcome back Jason Scott show listeners. Jason you just recently got back from sunny and blazing hot Las Vegas Nevada for the first annual grocery store. And that's what really to see what today show is going to be is a grocery shop recap but before we jump into that we did want to cover some breaking. [1:03] Amazon news your margin is there a opportunity alright well we've been talking about this on the chauffeur about a year ago Amazon announced that they are going to look for a second headquarters that would has 50000 employees. I am if it was kind of this huge process and we're coming down to the end of it and there's two I'm confirmed reports out today, one from the Washington Post one from your times and it looks like Amazon is first of all going to split this is also not confirmed us the Wall Street Journal says Amazon's actually going to do two cities instead of one so it's kind of like HQ one and a half and hq2 and they're splitting the jobs pretty even Lisa 25,000 jobs in to eat City. The two cities that seem to be most rumored are Crystal City which is a suburb of the DC area and Northern Virginia. The other one is a suburb of New York City called Long Island City Jason what do you think about this result if it's true and how true do you think it is. Jason: [2:17] Yeah well it does sound pretty true there's a lot of rumors earlier in the week and it seem like Amazon was actively. In some cases refuting them and or scolding the leakers and they they seem completely silent about this which makes me feel like. It is on the markings pretty credible news organizations that are setting multiple sources so seems pretty credible and if it's true it. It reaffirms a lot of people's hypothesis that this was, sort of largely a marketing stunt in it it makes me feel like Seattle is actually the big winner because. Like these this would definitely would not be co-equal headquarters now that they're dividing up the jobs and I'm going to assume that that the center of gravity and most of the senior leadership are going to continue to put on in Italy live in the, in the Seattle area in this scenario. Scot: [3:18] Yeah yeah it's my Logic on this was. It never made sense to me that they could hire 50,000 people cuz to my logic is the retail part of Amazon is pretty stacked up in packs you know robots replacing humans a lot of times in the, Commerce part of Amazon so this feels like largely AWS engineers and you know it's very hard to go find 5000 much less 2000 50,000 folks that can work on AWS so so I think they started kind of come to that same conclusion the dust splitting them up and I imagine those 25,000 10 years or something. You could possibly hired that mud many AWS qualified people even in those dense text cities to to work on stuff so it'll be interesting to see how this lands. So we just wanted to cover that really quickly because it's been the source of so much speculation but we want to spend the bulk of our time tonight on grocery shop so it's Jason. I was not able to go but you went on for so how was House Las Vegas did you end up making money losing money. Jason: [4:31] I go to Las Vegas too often so I am no longer much of a wager or so I I did lose some money but I lost it spending a week in Las Vegas not at the table. Scot: [4:43] Visit your favorite Starbucks. Jason: [4:46] I did not so dedicated listeners or remember I spent like 18 days in a row in Las Vegas at the Venetian earlier this year which I wouldn't wish on my worst enemy this show was at the Aria so I did not make it to the Venetian Starbucks but I I did get to reacquaint myself with a several Starbucks in the vicinity of the Aria. Scot: [5:10] Awesome so so for the the grocery shop show maybe Orient for listeners you know how this show came to be who puts it on and how did this compare to kind of shot Talk Money 20/20. Jason: [5:25] So that the show did the first year of the show is put on by the same folks. It started shoptalk and money 20/20 as you mention money 20/20 was their first show and it started at the Aria as well. And then it eventually it it felt like the show doubled in size every year and it eventually outgrew the Aria Convention Center and then had to move to the Venetian. I'm in after 3 years of growth. They actually sold the show to another event company and they started simultaneously they started the second show shop talk and Shop talk also started. At the Aria and it also doubled every year last year it outgrew the Aria and moved to the Venetian. And they this year they started to new shows or show I don't know a lot about this in the healthcare ligori and they started this show grocery shop which is all about digital grocery. [6:19] And the show started the Aria it. It felt very similar to the first year of money 20/20 or shoptalk and I mean that in a good way I feel like these guys have. Have built a pretty good template for an event so they they do a really good job of recruiting. Interesting speakers that people want to hear from and they're great digital marketers and they Market the heck out of their speakers which causes other people to want to go in network with those folks. And you know at this point kind of three or four shows into their their progression. I feel like they have a a really solid template eyes execution, did they run and you know they invite me to speak at all of them because they use caricatures of you and I feel like I'm just cost-effective because they already paid to have my character children. Scot: [7:10] I'm sure that's what it is. Jason: [7:12] Yeah I think that's my main value-add a fun fact for speakers is that they. Send you a coffee mugs with your charger on it so I have a complete collection of shop talk, money 20/20 and now grocery shop mugs that my mother-in-law has claimed so if you ever get coffee at my mother-in-law's house be prepared for the jarring image of my face and this year they upped the ante they sent us a cookie with my my characterture on the front of the cookie in frosting. Scot: [7:48] I remember I had jokingly asked one of the folks at shoptalk who does the character in the show that's her that's her most closely held Secret. Jason: [7:58] Yeah so you know what's funny about that I I believe they did say that to you if you went to an early money2020 that guy was working in a a shop a money 20/20 booth and you could stand in line to get your own character children. And eventually apparently he became so so popular and beneficial to them that they they hit him behind the scenes but like there were attendees from those first money2020 is that actually got there, their characters are drawn while they were attending the show but the big controversy among the speakers on Twitter earlier this year when the cookies went out was. Can you infect eat your own face like is that is that weird. And you know there was a lot of talk about that and I defended we solve the The Dilemma when I tweeted out a picture of my three-year-old gleefully. Diving into my face to eat it. Scot: [8:48] Eaton Trinidad face. Jason: [8:53] So more than listeners want to know about the logistics from the show but I feel like at a high level they picked a really good topic for a show I think they were hoping like a thousand people would attend in the show and they sold out the show at 2200 people which is the capacity for the the convention center they had so already. Don't be surprised if you see the show move from the Aria to the Venetian next year or I guess there is a rumor that the Aria is expanding their. Their facility so maybe maybe I'll stay in this expanded facility but it definitely felt like there there was unmet demand for folks in this industry to be able to get together and share some ideas and best practices and I feel like, a lot of people were we're excited to come people are super engaged and all the feedback I got from people on the way out of town or from from my own team after we got back was was super favorable that it was a good event and everyone wants to have a, a bigger participation next year so congratulations to the the folks at grocery shop on on doing a great job for the first year. Scot: [10:02] Awesome. Let's dig into some content first of all as mentioned you were quite busy so that I kind of thought they should have called it Jason talk so you gave the keynote and you led to panel so it was kind of go through those and sequencing and not good to some highlights of what you learned there I'll start with a keynote I saw on Twitter that a lot of people took this one picture where it looks like you were putting some lipstick on tell us about that one. Jason: [10:29] Yeah I'm a very Metropolitan dude what can I say so I feel like you're being slightly generous and calling into keynote so that it it it it was a keynote but I'm not sure I gave it so what this was a fireside chat format so I was interviewing, gentleman named Sanjeev who was one of the founders, I have this cool company that that listeners are probably familiar with that may not know called EOS products and it cos it actually is a acronym for the evolution of smooth. [11:04] And, little over 10 years ago they invented a new lip balm for women that was in this sort of round egg-shaped format in there now ubiquitous in super popular, but anyways go sort of, invented or was an early Pioneer in influencer marketing they they started out with her than affiliate program where you could earn credit and free product by getting your friends, to share EOS products on social media and back then sponsored social media was not a thing, and a bunch of celebrities sort of got in on the ACT in organically started promoting this product and so you know today the the the sort of early eye doctors of this product it was like Miley Cyrus and Kim Kardashian and and all these these people that would today would cost millions of dollars that they got to sort of endorse the product early which caused this product to, completely take off in Skyrocket so one of the the very first sort of. [12:15] Influencer viral product out there so it's interesting to talk to sanjiv about his. His experiences with that and you know I just got a chance to interview him and I I did in fact apply some some EOS lip balm during during the talk so I think that's maybe the tweet that you saw. Scot: [12:33] I can't right now in Las Vegas I never really need like chapstick type stuff but in Vegas I do the kisses so during dry out there. Jason: [12:41] I'm 100% with you I normally would not use lip balm but I do always bring ChapStick and like to Saint jeans credit like. Part of the genius of this product is whip-whip Bomb is predominately bought by women and all of the products were not very women-centric right and so they're all convenient form factors for you and I to put in our pocket but a lot of women's apparel doesn't have pockets and so these things go in purses and so they designed a product that was very well intentioned to live in a woman's purse which ironically makes it super inconvenient for guys until I had to smuggle it onto the stage because it would have look silly in my pocket. Scot: [13:20] Now that's kind of a healthcare item not something you'd find in a grocery store symbol surprise that's so am I done for this kind of had also kind of the drug stores in the whole thing and the healthcare are the the beauty category as well. Jason: [13:37] Yes I think they would characterize this is more Beauty than then Healthcare and it's it's sort of. Affordable impulse Beauty and so it is so like actually at the cash wrap and a lot of grocery stores and also drug stores and convenience stores and I do think there was some overlap I think that the show is primarily targeted at grocery which meant, a lot of the retailers that attended where Grocers but then equal or more attendees were brands that View Grocery as a super important Channel, and it just so happens that a lot of those brands also sell in, mass and and the convenience and Drug so you had a lot of the the Wakulla food and non-food cpgs and so yeah I definitely think that that many of the conversations and takeaways expanded Beyond pure grocery but grocery was sort of the epicenter. Scot: [14:42] Cool and then you're so you let that keynote you Fireside chatted that up and then you had a panel called a balding cpg retailer relationships that sounds pretty intense. Jason: [14:53] And so that panel was we had three panelists and they're talking all about the Dynamics of retailers and Brands and how they work together in a lot of the challenges in in the new world of digital marketing. You know how there's there's a lot of frustration on both sides retailers generally feel like. The brands are behind and aren't really ready to partner with the retailers digitally and retailers are asking for like a lot of support for e-commerce initiatives that Brands aren't always. Well prepared to meet so there was a lot of talk from the retail side about Heather they expire for the brands to sort of catch up. And on the brand side there's a lot of talk about like the lack of. Of data and transparency and and you know it it not feeling like an equal partnership on the part of retailers to this panel was a lot about best practices and started making that relationship work and so we had. Wingo on who's the VP of e-commerce at constellation Brands which is a well-known alcohol. [16:00] Manufacturer with a bunch of popular brands. The Wayne also had formerly been on the e-commerce team at Walgreens so he kind of talked about his experience at both places. We had that the VP of brand from Elf Cosmetics which is another affordable Beauty brand that kind of represented the brands perspective in this. In this a dynamic and elf 10 years ago started out as a direct-to-consumer brand then they they sort of got really popular and became like 90%. Wholesale and now they're starting to shift the balance again and then we had a retailer whose. A well-known Market in New York City called Fairway Market. Well known local chain with a bunch of like really high-end Gourmet products as well as a full. Call grocery store and so Jason is work there long time and talk about their overall perspective but today the portfolio he mainly owns is. Private brands for Fairway and so he talked about some of the unique Dynamics with partnering with brands on on exclusive products so that was. A good set of conversation in the audience that seem engaged and we got some nice feedback about that panel. Scot: [17:18] Did you get to the so we talked up private label then you started using the term owned products have to have you as a cut on what's what's what's the difference between the two. Jason: [17:31] Yeah they question if it's definitely one one of the themes at the show maybe we'll talk a little bit more about later but. [17:38] In general I call private label sort of this hundred-year-old practice of a retailer offering a a, more value oriented version of a national Brand Products what has the exact same product attributes as the national brand it just sold at a lower price point without the brand name on it, generally a hundred percent of the marketing for the product is simply the fact that it's on the Shelf next to the National brand so you get a headache you go to Walgreens to get Advil and on the Shelf next to Advil as well bupropion. [18:11] And it says right on the package compared to the active ingredient in Advil and it's a little cheaper right so to me that's private label and there's this show there's a lot of talk about private label and it's an important part of the mix for retailers in it obviously has an impact on profitability and there's there's a bunch of good reasons why private label is important but to me, the thing is getting more traction is this evolution of that idea, where retailers actually wants their own unique products that are different from the national brands in most cases the retailers using their intimacy with the customer to design a product that's in a gap that's not well met by the national Brands and in most cases retailers, have to learn all of the skills that the brands have in terms of building a brand and marketing and advertising it and so to me owned brands are these, all brands that just happened to be owned by a retailer versus private label are these sort of value-oriented alternatives to the National brand and there's a lot of talk about both of those at the show. Scot: [19:13] And then your last panel was called using product content to build brands. Jason: [19:20] Inside, what you're not getting a lot of practitioners at the show so there a lot of like directors and VPS that are trying to learn best practices and I'm both sides of the fence like one of the primary areas were Brands and retailers really have to work together is on this digital Shelf. [19:37] And so you know one of the ways this comes up most often is oh my god Amazon didn't used to be relevant in this category and now it's super relevant and. You know increasingly searches are shifting from Google the Amazon and so how are we going to get our products to show up in the Amazon search engine like they used to show up in the Google search engine. And once people find our products how are we going to get them to learn enough to decide to buy a product and send it alternative instead of the the that what we in e-commerce called that product detail page. You know brands are thinking of is the digital equivalent of their retail shelf and so there's a lot of conversation amongst friends about what the best practices are in content. For that digital shelf in the overwhelming majority of cases Brands create that content and then they syndicated to the retailer. To show up on all these various e-commerce sites and so there's. [20:32] Different retailers have different request and criterias and preferences about how to execute that content different brands have different philosophies about how much to invest in and what the best practices are so we had a really good rub us conversation about. Like what what some of the the best practices are and what some of the new ideas are and what some of the pros and cons are tough. The various approaches in investing in. This content to you notes or to build a brand in a in a world in which a lot of purchase decisions are are substantially digitally influence. Scot: [21:09] Are these guys struggle with just basic digital assets cuz you know in the traditional grocery store model them really had to provide much chaga tea or short long title or, all that kind of stuff. Jason: [21:24] Almost all of them have followed this way great like slow progression of maturity so when you're selling Oreos to Walmart like you you if it at the base level needed to provide about six attributes about the about the Oreos bike how many cookies were in the bag with the net weight of the bag was like what you know a basic description that could show up in ER P&B printing on the on the Shelf label in the store, it's always super simple and every brand new how to provide the six attributes that Walmart wanted as e-commerce really took off. You know Amazon Walmart ask for for 60 and increasingly more attributes about the product is a gluten-free is it you know does it have any allergens in it. You know what's all the nutrition information in the in the old world they just provided a picture of Ninja trition label to the store, now they have to provide all this data and is you alluded to a super important attribute is images and how many to take and what should they be pictures of, and is there any rich media going with that and you know any any comparison copy and they're off all of these. [22:29] Evolutions of best practices and so you know his you kind of alluded to, early on you know that's a Walmart sales guy like you know filling out an Excel spreadsheet and emailing it to his buyer at Walmart. And frankly in the early days not caring very much because. 99.9% of sales were happening through the the Walmart by owner in Bentonville and only you know .1% of the sales were happening on walmart.com and so you know. It's in the walmart.com guy with what he needs to go away. You know that rapidly evolved and you became a very meaningful part of sales very quickly and eventually retailers you know sort of used the, their store volume is leverage and said hey we're going to give you a shelf face in the store if you're not complying with all the the new digital content requirements we have and we want you to send the Kate ratings and reviews and want you to do all these other things inside of the kind of like. Sales guy hiring some company to fill out a spreadsheet turned into. These internal teams and centers of expertise creating all that content and and you know, buying or building the kind of tools that they would use for product information management in content syndication in all that and if I'm not mistaken I think Channel advisor plays this pretty significant role in in parts of that echo system for a lot of Brands as well. Scot: [23:51] Yep yep you know we talked about the capability to take your eCommerce products and, push me around and under the hood it's very similar to a set of capabilities 2 so those were the things you got to speak about and then did you tell if you were super busy between Starbucks runs applying lip balm and in all the stuff did you get a chance to go to any other talks or can you summarize some other things that we should know about. Jason: [24:26] I did I think I made it to all the Keynotes and I made it to as many of the other breakout sessions as I could and then of course there we're a couple of friends of the show former guess that were also with the show by tweeting a lot of the sessions and so is pretty funny a lot of times I was in one session you know trying to consume the content myself and I'm following like Michelle who's been on the show from euromonitor who is doing a fabulous job of what I've tweeting the. The session she was at and so so I feel like I got a pretty good feel for the overall show despite the fact that that. There and she'll like this there is a fair amount of fear of missing out that you're going to go to one session and it's going to. Not be what you hoped and and you'll miss some really good content in another. Scot: [25:14] Yeah, so what were the highlights. Jason: [25:17] So high level I kind of broke the show up into these for big themes and the biggest Theme by far is this overall digital disruption of grocery. That essentially you know grocery ad in pretty stagnant for. For a long time and that now digital shopping for groceries digital influencer sales in grocery and increasingly. Delivery and curbside pickup of grocery is gaining huge traction it's going to be a meaningful part of grocery I think emarketer publishing data that it's like. 1.3% of grocery sales right now or digital the grocery same stories e-commerce groceries growing at like 2%. But digital grocery is growing at like a 20% K Garceau. You in the next five years that 1.3% is going to be more like 3 or 4% of all Grocery and it's the overwhelming majority about growth in the grocery category so you know all the other themes and most of the content in the show is all about how Brands and retailers and consumers are responding to this, this digital disruption of the traditional grocery model. [26:34] So then the three sub themes under that that I felt like came up a lot is there's a lot of conversation and opinion and evolution of, the idea of how you get all the groceries into the grocery bag right so there's a lot of traditional grocers that own a bunch of stores. That you know feel like. [26:59] Sending professional employees to pick groceries off the shelf and put them in the bag is the most cost-effective model because it leverages all this fixed assets that the retail already have it leverages all their existing inventory it shares the inventory between, in-store customers and digital customers you know it's it's the Leverage is all these fixed assets that that that retailer already has and so you think about like what Walmart curbside pickup and Kroger curbside pickup are both. [27:30] Are both sort of in store picking models and you know most notably instacart which is now past like 3 billion dollars in sales is all sort of in-store picking in so a lot of traditional grocery all feel like that's the preferred model but then there's a lot of digital startups that have said actually that's super inefficient in the unit economics are really challenging there because in a traditional general merchandise e-commerce site you know an average you're lucky if you sell two or three items per order and so the amount of picking her order is pretty small but a typical grocery order might have 30 to 60 items in it and so the cost per item to pick is is a much bigger part of the overall cost. [28:19] Of an e-commerce order and paying people to walk around stores that are not efficiently assorted for Pickers but instead are designed for Discovery and browsing is really inefficient and so you you have dedicated digital Grocers like Fresh Direct or Peapod or a super successful digital Grocer in the UK called or Colorado that all have this model where they use dedicated automated. Grocery up fulfillment centers that are much more optimized for picking costs and in one interesting case ocado which is based in the UK is partnered with Kroger and they're there. [29:03] Opening fulfillment center using okada's technology and software in the US so Kroger is both doing store picking and there now piloting these microfilaments centers Albertsons which is like the second largest. Dedicated Grocer in the u.s. made a big announcement that they were launching micro fulfillment centers and they felt that that was a superior more cost-effective model in the long run so they're like, it's still early days but there's a lot of pros and cons on both sides in this whole whole conundrum of what's the efficient supply chain. You know when you're dealing with perishables and fresh and and you know cold chain and all these these products that have to be kept at. A particular temperature so that it was an interesting pros and cons from various practitioners around those picking models. So that was kind of something one sub theme to is this whole debate about. [30:02] New start-up Brands versus new products from existing brands in so you think about like a Harrys Razor which would be appear startup brand. Or a new product being launched by Kraft. And you know a lot of the buzz in the industry is all about these new digital native startup Brands we talked about a lot of them in general but there are also a lot of them that are in the grocery space. And get a lot of buzz but also in the grocery space are more products. That our new products that are either launched by big companies or. New products that are launched by companies that are intended to be sold through wholesale versus. Direct-to-consumer so you think about like Chobani yogurt for example like that emerged in quickly disrupted the industry and took a huge chunk of Dan and sales because, Dan and didn't you know jump on the Greek yogurt trans quick enough in Chobani like became a very big company. Shivani doesn't really focus on selling yogurt direct they sell it through all these grocery wholesalers. It's a lot of interesting discussions about the pros and cons there and like my big takeaway is. [31:16] All of these dedicated startups that are focused on direct to Consumer are making more Innovative products and they're iterating them faster and they're getting them out in the market and getting initial customer adoption much quicker. Then that the big brands are or than the wholesale distributed products are but all of them seem to hit this plateau and really struggled the scale. So I'm calling the the direct to Consumer startups really good at Innovation and product development and early launches, but the really challenging to scale in on the big side the products that they get to Market are doing much better and scaling and becoming much more significant in the marketplace, but in general are there's far fewer of them in there they're much slower to come to Market and there's in general that's innovation in them and so there's kind of this interesting thing that you had these two models that he. Each have their pros and cons and you know how do you kind of get the best of both worlds and is is that. Harry's launching is a direct-to-consumer brand and once they hit that plateau. You know they they shifted to today the majority of their sales are now wholesale then and so you know there's kind of some of those those conversations. Internet the third big trend is this whole private label owned Brands thing that we discussed earlier. [32:40] But I would say both of those Trends are becoming increasingly prominent in so you think about like all the Keynotes at the show and like Kroger, I have a huge private label it's the most successful, organic food brand in the US called Simple Truth and Kroger's grocery store in the US but in China Kroger's a brand because they're selling simple truth on Alibaba, in China we've talked a lot about boxed on this show which is an Innovative a retailer that started out selling wholesale Goods today a big chunk of all their sales are own products that they're developing. One of the founders of Thrive Market which is sort of a online version of Whole Foods in a way talked about. The overwhelming success of their own products and how you know they were differentiated in the marketplace so that that was a big Trend in those. You know I think of you up there all the key notes in a lot of the breakouts you did see them like pretty neatly fall into those three big trim. Scot: [33:43] How how do you nod out on jobs pick one so we talked a lot about delivery versus curbside was there any conclusive evidence on either of those. Jason: [33:55] No I think the jury is still out I will say like I have in a pretty flippantly run around saying hey the big winner is going to be curbside that the unit economics really don't work. For for home delivery for grocery in perishable and kind of the Reader's Digest on my Logic for that is. [34:16] General merchandise e-commerce is generally what we call a route based delivery like you get 300 orders you put them all in the UPS truck the guy drives to 300 addresses, and deliver them all and so you know each one of those delivery is paying for one 300 that trip. And the UPS driver could show up at your house or work any place within kind of a 10 hour window and deliver the goods and it would be no problem. And fresh and perishable if you order milk or you order ice cream. You need to be home exactly when that delivery arrive so that you can put those products in a refrigerator or freezer. And generally the way that that retailers have to do that for most of the country is that to do a point-based delivery which means a guy drive straight from the store or fulfillment center to your house, and now that delivery has to pay for 100% of that trip instead of one 300th and so, in general because of that the unit economics are much more favorable to curbside pickup. And curbside pickup is good enough from a convenient standpoint like a lot of families fine, super convenient to order their groceries digitally pick them up at their convenience maybe on the way home from soccer practice and they're stored in a climate controlled storage facility and they they get put in your trunk really efficiently. And that's a really high customer satisfaction experience for most consumers so. [35:40] Put all that together and curbside pickup is the big win and I still believe that's true but I got to express that point of you do some really smart operators that a bunch of these grocery stores, and and they're kind of feedback which I do take the heart is hey Jason you're probably mostly right, but you're actually under estimating the fact that the picking is way more expensive than the delivery and so you know that the unit economic problem is more around, if you if you have a really expensive pic of 30 or 60 items you then can't afford to do a point delivery, but that if you have a really efficient fulfillment center and you can get the picking cost down a low enough. You can put those deliveries on a refrigerated truck and you may not be able to do the the 300 deliveries that a UPS driver can make in a day but you still can make multiple deliveries, guarantee tight delivery windows in a climate control truck from a dedicated fulfillment center and so they were arguing that that you know maybe there's more. [36:47] Communities that have enough density to support delivery than I was originally thinking so I'm I'm starting to amend my thought process I think the clear answer is, that the world is going to have all of these delivery modalities sometimes you're going to want to go to the store and pick the stuff out yourself and that's going to be your preference sometimes you're going to want to leverage curbside pickup and other times you were going to want delivery and so you know good good retailers are going to have to figure out a way to support all those modality. Scot: [37:16] And then in the whole kind of digitally native vertical brand startup versus brands from existing companies where where did Jeanette Allen. Jason: [37:27] Yep that that is interesting so the it feels like then the. Digitally native brands have more Tools in their their tool belt to overcome, their deficiencies than the big brands do right now right like so you you go talk to the big cpgs and you talk about what their strategy is to infuse Innovation and have a you know a faster pace of new products and have product that are better suited to the consumer and you frankly get a lot of blank stares and you get a lot of. [38:03] Kind of the same unfulfilling answers that oh we're going to set up an innovation team or we're going to act as a venture capitalist in and go unifund a bunch of projects, but you know these big brands have just not demonstrated the ability to get much faster and get much more Innovative and these big brands that are exclusively selling through wholesale are fundamentally disintermediated from the customer so they do not have the customer preference data to use to design and execute new products very well and I I just haven't seen any of them you know really like, clearly articulated solution to some of those deficiencies whereas the the the native direct to Consumer products have the ability to take advantage of all of the strengths of the direct to Consumer space and when they get to the point where they kind of max out on the scale they can reach direct-to-consumer they they have the option to them in pivot to a a wholesale distribution model or a blended model or they're in a position to establish a reasonable valuation and get acquired by one of these big companies and so it, like you know why there are challenges on both sides it appears there's more ways to overcome the hurdles if you start out as a new digital native brand then there are if you start out inside of one of these these big brands at least least for now that's that's how it seems to me. Scot: [39:33] If I come pull the thread on that so we talked about so some of these grocery stores like Kroger creating their own private label or our own Brands but then if I'm a cpg it it seems like. That's another reason to go direct other than the channels kind of being complicated to navigate without a team so cpgs going director or is that just not happening in grocery. Jason: [39:57] No no no it so it's often discuss there's not a ton of success stories right and so usually when a cpg tells you about their direct-to-consumer 6s they're going to be telling you about a direct-to-consumer brand. [40:10] But they're all talking about it and frankly like I strongly advocated and I think you and I have talked. In general I feel like developing a direct-to-consumer capability and strategy needs to be an important part of every one of these Brands because if yeah. You you sort of look at this at the moment and you've got a bunch of brands, dinner depending on on wholesale retailers and you look at the retailers and they're they're super distressed and have them bunch of head winds their number one tactic for overcoming their head wins is in differentiating themselves from our our friends in Seattle or when I'm soon going to have to say our friends in, Seattle New York Virginia. Is to have exclusive products and have owned Brands and said the retailers and brands that used to be you know super synergistic have are increasingly becoming Frenemies or direct competitors and it and the retailers are frankly having a lot more success with that at the moment then the brands are so a bunch of retailers are becoming super successful at building Brands we talked about a couple in the groceries Facebook like. Yeah oh my God I target has one strike three brands that sold over a billion dollars in their first year none of the digital native brands that we talked about on the show have and have done that right and so retailers are getting successful at making. [41:39] The transition to build products, and in that world there is a left there's less shelf space for the brands in a world that's increasingly becoming have a winner-take-all you kind of imagine some future when. When you know we're all going to get the bulk of our purchases from. In Amazon Monopoly in North America or maybe a Amazon Walmart duopoly there's a lot less points of presents to carry that brand product and so. [42:07] That brand is going to lose all the leverage to the unit few set of aggregators at the top of the echo system on the less. They're also able to sell the wrecked unless they can build a relationship direct with the consumer even if it's not high volume and profitable in the short run. I feel like they need to develop the skills just so that they get some customer intimacy so they can start building more relevant faster, more agile products and I feel like they they need a lab to test and learn all this digital shelf content and all these digital best practices that we. Been talking about on Today Show so when they execute at Walmart, they're not just you know sending an image that they have no way to test and hoping it sells well in Walmart like far better to be able to test all that content on your own direct-to-consumer channel Gatorade it really quickly and then take a hero image that you know work since indicated to Walmart so for a variety of reasons I think that's an important a scale for cpgs to evolve and I would say they are they are doing that cautiously and slowly. Scot: [43:09] We haven't done it wouldn't be a Jason in the sky show that will Amazon and we recovered at the top of the show but I didn't see anyone from Amazon speaking on I may have missed that but sometimes these conferences it's funny people are avoiding talking about it and stay 800-pound gorilla in the room was was there a lot of Amazon talk to at least find the scenes. Jason: [43:31] Yeah so to my knowledge Amazon really didn't have a presence at the show which on the one hand isn't surprising but on the other hand I would say the founders of this show have actually been pretty decent at getting Amazon speakers to their other shows now admittedly the speaker's they get are the ones that you don't have the most vested interest in. In selling their products to the industry so not shocking that pay by Amazon is happy to go to money2020 and talk about their digital wallet right and not shocking that that the Amazon Marketplace when that used to be a separate and into the you know was was happy to go to shop talk and kind of Recruit new Sellers and things like that. [44:18] The but they did have the prime now folks I have spoke at several of the shop talk shows and so you might have thought they would be there, it would have been fascinating to hear from some of the Amazon Fresh people are now that you know that the folks responsible for the Amazon Whole Foods in a graichen in and none of them were publicly there I'm sure Amazon secretly had some people there but. Almost every conversation when you say digital disruption of grocery, everybody points to the same event that like there was a lot of talk about digital disrupting grocery but nobody nobody was personally experiencing it or nobody was very worried about it until the day that Amazon announced today, they purchased Whole Foods and that that really sort of Kick this whole. Disrupt digital disruption of grocery in a high gear and caused by you know almost all the people we saw speaking were people that got hired as a direct result of that acquisition. [45:19] Mom said they were definitely on everyone's mind even if they weren't there in 4 in in person. Scot: [45:26] Put in the other high like showing it. Jason: [45:29] I think those were the big ones it is interesting that this is one of the spaces that I like doesn't feel like Amazon has one yet and they actually, probably have some intrinsic disadvantages versus some of the other players so. I'm by no means prepared to say oh my gosh they're not going to win Amazon on the Rhone you know dabbled in in fresh fresh, for I want to say amazonfresh is like 10 years old right and never really got a ton of traction and then after they bought Whole Foods I've been really impressed by how fast. Amazon's been able to integrate a lot of their digital chops in a Whole Foods and then some test markets like the one I live in they have some really compelling Whole Foods delivery options and Whole Foods curbside pickup options which are great but the reality is Whole Foods is a tiny percentage of the whole grocery market and they've you know implemented these tests in a tiny percentage of the whole food so you know you look at the the folks that Walmart or Kroger is touching with digital grocery versus the amount of customers Amazon's touching and right now. Walmart and Kroger have a head start now I would argue Amazon the way faster more agile company than Walmart or Kroger and so you know I think we can expect to see Amazon continue to make up ground but it is always interesting to see see a market where Amazon probably has to try harder than some other folks if they want to win. [46:58] I don't know. What do you think. Scot: [47:00] It's going to be interesting so you know they are pushing the Whole Foods pretty hard I've noticed in my Prime now recently there they're kind of integrated Whole Foods delivery right in the prime now in her face which is used to separate set of inventory and yeah I think it's too early to call account Amazon out of any fight. Jason: [47:20] No no I I totally agree I'm so in and it's going to be fun to have a ringside seat to watch it all play out I will throw one other teas are out there we did get to talk to several of the friends of the show that have been on the show a number of times before and so shortly after this episodes available will have a couple episodes live from the grocery shop show and we will get some other folks perspectives on the show in the industry and so you know if you're if you're trying to figure out the the digital grocery space I would encourage you to look for those upcoming episodes as well and with that this is going to be a great place to rap because we have used up our allotted time so as always love to continue the conversation on Facebook if you have any questions or feel like we got something wrong we love to hear from you and as always if you love this show we sure would appreciate if you jump on the iTunes and give us that five star review that's the the biggest favor you can do for the show. Scot: [48:24] Awesome thanks everyone for joining us and thanks Jason for being our Jason Scott representative in the field in Las Vegas. Jason: [48:32] It's it's never as fun without you but you were that you were certainly there in spirit so hopefully next year we'll get to do it together and in total next time happy commercing.

Happy Birthday, to Jason's wife, Leila! Scot Wingo is contributing the Forbes Digital Council, and writing about his new Vehicle 2.0 Framework.  Introducing Vehicle 2.0.  Jason Goldberg is also contributing to a regular retail column on Forbes, starting with his first article: What Competitors Are Missing About Amazon's New 4-Star Retail Concept. Scot is appearing in a national TV spot promoting his alma mater, North Carolina State, "Think and Do!" Jason is leading several sessions at GroceryShop October 28-31 in Las Vegas, including a keynote interview with Sam's Club Chief Merchant Ashley Buchanan. Amazon Earnings: Amazon's third-quarter earnings beat Street estimates, but its revenue and fourth-quarter outlook fell short of expectations. Revenue: Revenue increased +29% Y/Y (+30% ex-FX) to $56.58B, 1% below the Street's $57.11B. 29% Revenue growth was below consensus expectations as Int’l revenue disappointed with a ~$1B shortfall. North America revenue (ex-AWS and ex-WF) of $30.10B was up 25%, in line with 2Q18 growth. International revenue of $15.55B was up 13% (+15% ex-FX), a notable deceleration from 27% growth in Q2 (+21% ex-FX). AWS revenue of $6.68B was up 46%, down from +49% growth in Q2 but in line with expectations. Physical Stores revenue of $4.25B was slightly ahead of consensus expectations. Amazon's "other" category, aka advertising, jumped 123% to $2.5 billion in revenue AWS revenue: $6.68 billion vs. $6.71 billion estimated, according to FactSet Net income, meanwhile, grew more than 10-times from the year-ago period, to a record-high $2.8 billion, marking the fourth straight quarter of topping $1 billion in profits. The $3.7 billion in operating income far-exceeded Street estimates of $2.1 billion GAAP Operating Income of $3.72B was higher than the Street's $2.12B. Gross margin of 41.7% came in above the Street's 40.5%. GAAP Operating Income margin of 6.6% was higher than the Street's 3.7%. Profitability, once again, was a positive surprise with Op Inc ~$1.5B ahead of consensus expectations, Other News: Implications of the US pulling out of UPU Treaty Implications of Sears bankruptcy Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 149 of the Jason & Scot show was recorded on Thursday, October 25th, 2018. http://jasonandscot.com Join your hosts Jason "retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript Transcript Jason: [0:25] Welcome to the Jason and Scott show this is episode 149 being recorded on Monday October 25th 2018 I'm your host Jason retailgeek Goldberg and as usual I'm here with your co-host and television spokesmodel Scott Wingo. Scot: [0:46] Hey Jason welcome back Jason Scott show us nurse yeah yeah yeah. So if you're at the front should I guess we'll will preface it's been a couple weeks but a show out so apologies to everybody we have been just crazy busy and what Jason's referencing there is I did a small video for this NC State thing and then end up being in a promotion that they are nationally a lot of people have seen it so that's been fun we'll put a link to it in the show notes so NC state has the motto which is thinking do, I am and I'm featured in there talking about they can do. Jason: [1:26] And they are airing at like on ESPN during the games. Scot: [1:30] Yeah when the when the college's nobody watch college football UIC usually during halftime they get two spots that they can kind of do a promotional video about University each University gifts and this is one they've been running for. Jason: [1:45] That's it's totally awesome I'm just saying it's my animated screensaver now so just so you know. Scot: [1:50] It's a little creepy but whatever floats your boat Jason. Jason: [1:56] Not even the weirdest thing about me. Scot: [1:58] Another fun fact is we are both contribute to Forbes you had a really good article where you you went through your Amazon go store the force Star Story. Jason: [2:13] Yeah and you are like some fancier CIO contributor if I'm not mistaken. Scot: [2:21] Yeah if you have the tech Advisory board or some such and I am writing about vehicle 2.0 which is a framework we've developed its if he for thinking about the future of cars which seems like it wouldn't have anything to do about e-commerce but it's kind of interesting. The first of all you have a. Perspective on how fast or how slow this vehicle stops going to go in and then second of all there are overlaps there so for example imagine autonomous vehicles delivering packages. Jason: [2:54] Yep for sure and I suspect in the not-too-distant future will be ordering a lot of packages from our vehicles and in many cases getting delivered to our vehicles. Scot: [3:05] Yes sir that's good and then the in exciting car news so Tesla's new operating system came out so that that has been fun to play with and a lot of the folks that are in the same demographic issue and I the most exciting part about the parade this is the Tesla West Nine is they have an Atari simulator in there as one of the new Easter eggs so that you can't do this while you're driving so full disclosure there. Sadly but I guess safely but it is a lot of fun to play on the touch-screen the various old Atari games, most fun one probably is Missile Command because he was always super frustrating to have to deal with that track ball and you can never get faster left right it in your little basis would get destroyed so now you can kind of do a two-finger thing and it makes it a lot easier to save your bases file. Jason: [3:57] I am always jealous when you get a new upgrade because I just think that's the coolest thing that you're you go to bed and wake up in your car has been upgraded it makes me want to like go out and get a fancy new cup holder or something for my car. Scot: [4:10] Yes you could. You could get a Tesla you should. Jason: [4:14] Yep despite the fact that my wife and I have no commute in the car is almost exclusively used by a three-year-old shirt. Scot: [4:21] Call Anna Jason you got a lot of stuff you can be doing here either this week or next week. Jason: [4:31] Yeah the the these next two weeks are super busy for me on the personal front this is the busiest week of the year for me tonight is my wife's birthday, inside of a side-note shout out to you honey happy birthday she most wanted to celebrate it by having me catch up. With the podcast cuz she knew the listeners were frustrated with the, the Gap we've had and her main request for her birthday is she wants to go to the Star Wars experience in Orlando on a joint vacation with the windows so we're going to have to. I think we're gonna have to find a way to make that happen. Scot: [5:13] Absolutely that is one birthday gift I'll be happy to help make happen. Jason: [5:17] Exactly and then it's a crazy fertility week apparently in my family because in addition to my wife's birthday. Tomorrow is like my mother's birthday my mother-in-law's birthday and my father-in-law's birthday. So so we're doing a lot of birthday celebrations this week and then Sunday I shoot out to grocery shop which is this new trade show in Las Vegas this will be the first year. Mainly focused on digital disruption of the grocery category. It's put on by the same folks that started money 20/20 and Shop talk. And I think they were hoping to get like a thousand attendees in this first year and they actually sold out capacity of the venue at 2200 people. So it's it's shaping up to be a really good event and I'm dramatically Overexposed at the event so Sunday night I'll actually be doing the keynote interview with Ashley Buchanan who's the chief Merchant at Sam's Club. So I get to talk to him about digital at Sam's and we'll talk about scan and go and some of their partnership with instacart and some of the other things they're doing hopefully I'll have some. Samara tough questions I'm doing a piano on. [6:36] Brands using product content help build a brand since we got. Folks from the Boston beer company which is like Sam's Sam Adams we've got Chobani what unit or disrupted the the yogurt space and we've got the wonderful company with the almonds and pom wonderful Fiji Water and all that stuff. And then I'm doing a panel on the evolution of the cpg retail relationship we've got constellation Brands which is. A big house of brands in alcohol space I think has Corona amongst others you have a elf Beauty and then a Fairway Market which is a great bespoke grocery retailer in the New York City area so. Some topics that are near and dear to my house heart and I'm looking forward to seeing everyone at grocery shop and the. I do have plan I know you're not going to go to join us so that always makes me sad but I do think we're going to get the opportunity to record a couple shows from there with some of the the grocery industry makers. Scot: [7:38] Next year they're going to Rebrand the sink to Jason talk or something like that cuz it seems like you're just doing everything there. Jason: [7:45] Yeah I think that was actually there original premise and then they found out like that the only for family members I could possibly get to attend we're all celebrating their birthday and so they decided to scrap. Scot: [7:56] Expanded to smother people in the loss of that that looks good I look forward to seeing all the social media that comes out of that and and he ran to the interviews any trip reports. Jason: [8:11] I do so, we've talked about Amazon go on the store on the show we did talk after they open the first go store in Chicago they have open to other go stores in Chicago so now we have a. A fleet of ghost tours and then this week or last Thursday Google opened a pop-up shop shop here in in Chicago for the holidays. So Google has done pop ups for several years but they've always been in New York this is their first year in Chicago so I was eager to see. What that look like and I I went and visited it this week so I'll talk about that in just a minute and then. They have announced their first permanent retail store in the US and that is going to be in Chicago there's no official date on when that's opening yet so we're continuing. To watch for updates on that but I'll be interesting to see what a permanent Google Store looks like but the pop-up is really sort of. [9:12] Very similar to pass Google pop-ups it's it's focused on the Google Hardware products so the pixel 3 phone their new home hub which is there a voice assistant that has a screen built-in so it sort of. Competing with Amazon Alexa show. [9:32] They you don't have a a couple cool accessories I've never really smart a wireless charger for the pixel phone. So you know you go to the pop-up they have all the products they had them on launch day. Which would which is kind of cool as the first place outside of Verizon you can get the pixel 3 phone. And they set up a couple of fun vignettes to sort of demo the capability so they have sort of a. A fake record store you can go into and play music using the the Alexa assistance in there that their new high-end audio Fidelity speaker. You can go into a tree house and do a bunch of home automation stuff so you can you know give commands to Google and you know see the shades in the tree house go up and down or change the lighting in a few different things. And they have a kitchen vignette and in the kitchen vignette you can have a bunch of Easter eggs you can give commands and it'll like pop open a drawer with candy in it and some stuff like that so. Some some fun little vignettes to kind of get you experimenting with a Google product but sorta in typical. [10:44] Pop-up shop fashion you know it it really felt more like some sort of Museum exhibits where you could go in and try products rather than a working retail store. [10:57] And you know the it was very sales assisted experience you know there more Google employees in the store then there were customers. [11:06] You know if if you are specifically looking to get Hands-On a Google product it was great opportunity to do that but I'm not sure as a pure retail store. [11:15] It was all that that interesting or or Works particularly well and in my mind the big change from previous Google pop-ups was just sort of the. The visual treatment so in the past they've done he's really kind of techno treatments with a lot of like. Animated light things and fiber optics and you kind of got a very sort of Tron feel from the the Google pop-ups in this Google pop-up was a much more. Sort of the Vintage organic feel so you know instead of a house they had a tree house and they they don't sell these other they should they they're like merchandising all of the. The the phones and he's cool Google tool boxes that they made for the store and so is very white. Sort of organic store with a fake tree in the middle of it and it was two stories and so if you live in Chicago you're interested in some Google products totally worth we're checking it out there are a couple features in the pixel 3 that I'm super jealous up as a. IPhone user they have dramatically improve new spam telephone spam filters which. I feel like I'm getting a lot more telephone spam so that seem cool and they have a great new visual search built into the the camera and incredible new will light features for the camera that seem to be class weaving. Scot: [12:40] Awesome I don't want to. Get you an agitated but I am ambidextrous and my pixel 3 actually just arrived today and I'm going to crack it open after this podcast so I'll do it boxing next week and tell you about all the awesome teacher missing. Jason: [12:57] Exciting I I probably will add one of the beat to I think it is going to be fun and if you have already gotten one spot I do suggest you get the the Google pixel. Wireless charger. It's really smart and clever like unlike traditional wireless chargers it recognizes each individual phone and you can have different settings for each phone it basically turns the phone into a mini Google home hub when you put the phone on the charger it has a bunch of unique features that I feel like everyone else should have thought of but give always the first ones to implement. Scot: [13:31] Awesome I didn't know about that so I appreciate that cool wall decals caught up on outside and it wouldn't be a Jason and Scott show without. Amazon news your margin is there a opportunity. [13:59] Yes Jason said at the top of the show it's Thursday October 25th and. After the market closes today Amazon announced their third quarter earnings and just kind of position awareness if you listen to podcast setting up for Holiday 18 and I like good stuff going on in a little while kind of shaky here in the last couple weeks the stock market's gyrating a bit tariff kind of stuff is accelerating were to talk about some things there later than the show around China impacts so for me this is a really important set up cuz this is kind of the one the last data points work it going into holiday 18. Add a reminder for everybody we tend to think of e-commerce as Baseline going about 15% 1/5 overall retail tubilee grows low-single-digit so 4% so with that being said Amazon did announce their ornax and it's kind of a mixed bag so he was a little light and and I'll go into why but then profitability exceeded expectations so as of the recording of that show the stock is down a tad and a smoke so. [15:20] When you peel the onion on on the top line revenue came in at. 30% year-over-year growth is 56 billion and that was about 1% will at the street was looking for so that one person. Turns out to be about a billion dollars so what's a billion dollars between friends who was largely on the international side Amazon doesn't really give any details about things but reading the tea leaves their you know it feels like there's there's some stuff going on they did annualize some things like suck exertion of some changes they made in India but then also you know I think a lot of the Wall Street analysts are or feeling like this is Felix of tariffs and packed so when item is sold from China and us that counts as it's where the seller is that that counts is international Judy and Skip Bayless so so that could be Amazon on the little bit of that passes Air Force they're going on Ding and revenue little bit more when you look at North America and you take out just when you just get the retail North America that snow cloud computing. [16:33] Whole Foods is a 25% begin to put this in perspective Amazon overall grew about 30% even that it's amazing you know huge 800 lb scale North America grew at 25% and then International only grew about 15% which is a pretty steep deceleration from last quarter is 27% of us continue to do really well that 46% and a physical stores came in right at expectations one of the stupidest things we like to talk about on the show is the advertising that continues to grow triple digits that grew a hundred 23% and is now 2.5 billion dollars and yeah that that just kind of looking at the trend overtime book with this the show notes so you'll get you one of 18 at 132% U2 under 29% you 323% so little bit of a slow down but really just continues to be white hot that eternity Jason for some other highlights. Jason: [17:42] Yep it's always hard to talk about a Slowdown in growth when it's still over 100%. That's a first world problem for sure but it's it was sort of a bifurcated story you I got the, the revenue was a slight Miss for the quarter but earnings for the quarter were really strong so they were. 2.8 billion for the quarter which is the their highest earnings ever that means that's four straight quarters that they've earned over a billion dollars in profit hopefully that. Scot: [18:18] Jason. Jason: [18:20] I was just going to say I hope I hope that finally puts to bed the the silly myths that they're not profitable. That is wildin more profitable than they were just a short time ago so that is like 10 x their profit from a year ago and that earnings was a pretty solid beat on the market expectation so on the one hand you go man they say we miss Revenue but they blew away earnings that should be a great story but then you know they gave their guidance for Q4 which was a little soft and disappointing to the market and the ramifications of that is this after hours trading their stock took a meaningful dipso their stock was down 9% tonight, if that holds tomorrow it is conceivable that Microsoft which had a good earnings report yesterday well at least briefly pass Amazon is the second most valuable company so I'm not sure that says anything particular negative about Amazon but that's a pretty impressive run for Microsoft will get themselves on the mixer. Scot: [19:31] There's a little bit of overlap so one of the reasons Microsoft doing well is azure which is their competitor to AWS it seems to be really doing well and and kind of sticking out of a definite second position and nudging out IBM in Google that were trying to get that that second position by the Amazon seems like seems like it's pretty quickly becoming a two-horse race between Microsoft and Amazon. Jason: [19:56] An in general Microsoft is still way behind in Cloud but. As a result able to grow much more quickly and of course in our category of retail what are the one category where you know Amazon faces some headwinds and their major retailers that obviously don't want to use AWS and there's some big powerful retailers like Wal-Mart they really discourage their vendors from using AWS so retail is one one particularly lucrative category for Microsoft azure. Scot: [20:26] Yeah on the. On the marketplace side one of the metrics than Amazon does discloses 2% of orders are units that came from Marketplace sellers last quarter it was 53% and it held steady at 53% again. Don't spend picking up about 1% every quarter so stabilize here at 53%. Jason: [20:53] Yeah and then there you know there after their names there's always the Q&A with a couple of the Business Leaders and, I'm always looking for tidbits there and one question that that Amazon got asked is about ads on the Alexa platform and I was. Happy to see there the guy that weaves investor relations for Amazon say that that they have no plans to, put in the ads on the Alexa platform in the day exclusively want to focus on it being a good customer experience so. Not shocking but but good to affirm that that they're not going there. [21:40] The and then you know kind of following up on the analysis of of the quarter I think you know people are definitely looking at that International softness and you called out like that they laugh their suit. Acquisition so that that probably had a material impact on International growth and then there's this big. Indian holiday it's right on the cusp of a shopping holiday that's right on the cusp of Q3 and Q4 so. Last year it was in Q4 this year it's in Q3 and so they're cute their comps. Mirror over a year are challenge cuz the holiday was in in one year and not the other. One piece of speculation is another report out there estimating the size of the Prime Membership. And that they are reporting that that growth in frying is dramatically slowing down which is, not a huge surprise you know the Amazon themselves they said they have over a hundred million Prime households and that's a global number but in North America there's only like 120 or 240 million households depend on how you count so it and it has to be getting harder for Amazon acquire more. Prime households and if it is in fact true that they're requiring us households than that certainly would have an effect on on future quarters growth so that's going to be an interesting thing to what. Scot: [23:09] Yeah yeah once you've kind of have every household on Prime then it becomes a saturation game to see the one thing on the fourth-quarter guides that you mentioned is it was a little soft on Revenue but but about 8% off on the prophet side and Amazon's not being specific about it but one thing they did announce that we haven't heard on the stove is there increasing everyone's wage for warehouse workers to $50 there's a lot of controversy around this so so this was a reaction to a lot of politics going on Bernie Sanders has been kind of lighting them up these ladies kind of but I think as an ox we're kind of silly things where they'll take Jeff bezos's net worth in / 365 and don't say that that's how much he makes a day or so. [24:05] Forgets the 20 years where he you know took tons of building Amazon but whatever I do dress and there is a point there that there is a large disparity between his of the top echelons of Amazon warehouse workers to Amazon straighten that out by $50 an hour doing so they get rid of stock options and some other things that they don't like that I can't win so that in the lot of people trash come over getting rid of those things so that being said it is a prematurely and talk to literally hundreds of thousands of employees so a lot of speculation that. Big head wind on the bottom line going in the fourth quarter is going to be that that wage increase Warehouse her. Jason: [24:52] Yep and I I think they were specifically asked if that it was going to have a material impact and Amazon didn't comment on the exact impact of the wage increase but that that wasn't pretty like from my view a pretty Savvy move you know there's been this trend in retail for a while you don't return a really competing for talent you know unemployment is low so it it's hard to get people and we've seen both Target and Walmart you like dramatically increase there starting wages in an effort to improve the quality of the workforce and then you know Amazon came in and LeapFrog them in and Amazon is competing for four people at this point to fill those Protomen centers in so that like I'm sure there was some political advantage in doing that like that you know I do think in a lot of ways it's the right thing to do I was here for the employees. [25:48] But it also just is a capitalistic thing to do in terms of making sure that you get the input the workforce that you need in this competitive environment so be interesting to see even what economic impact it has but the other question that they got about the financial impact in this going to happen thank you for is the u.s. postal rate increase that is coming and am I was pretty clear that they did not feel that the postal increase was going to materially affect them into me this is another one of these sort of funny ironies where. [26:28] You know that the president that appears to have some animosity towards Jeff Bezos adopts an issue and then some some which situation gets past like the sales tax Supreme Court ruling or now this postal rate and you know that you like him superficially is tweeting that this is going to have some negative impact on Amazon Amazon. [26:52] Has more ways to deliver packages than everyone else they have more of their own package delivery and so the operations folks and Amazon or like no we're just going to be smarter about which of our delivery vehicles we use only think we're going to be able to absorb that rate increase and of course no other retailer has those levers to pull in so like the postal rates going up actually is a competitive Advantage for Amazon versus the rest of the market that doesn't deliver 15% of their own packages like Amazon does. Scot: [27:24] Yeah to that vein couple of tidbits so there's a lot of video surfacing of Amazon order to something like 20 to 40,000 Prime delivery dance these are really nice there these Mercedes sprinters and I don't know about you in Chicago but in the Research Triangle the Raleigh-Durham area I probably see four or five of those a day right now and it started where they were going to large corporations so where were there a lot with my stuffy and your folks are reporting to Neo at Cisco and Citrix and MetLife. All these large employers there seeing the Amazon big ants go there a couple times a day and then now it seems, large Prime neighborhoods deserve this kind of replicating the FedEx Ground model to FedEx ground not realize this but the next error is W-2 employees FedEx Ground as a 1099 network of local stores that are given license to FedEx brand and they operate ground on behalf of their local businesses so, Amazon your kind of started. [28:35] This mix of some fulfillment center employees are driving these things and I talked to several of them and the ones I've talked to her are full on Amazon employees but a lot of them also are these 1099s ramazan will set you up in your own little 1099 delivery to you certain number of packages and effectively a dollar per package so your point pretty fast meeting at Amazon that really wrapping that up. Jason: [29:05] Yep. A couple of other pieces of Amazon news not necessary related to earnings but Amazon did launch a new credit card in partnership with Amex this I think maybe you last week that was targeted at small businesses and it has some interesting features it's a no fee Amex or if the first time you can get a free MX and. They sort of have variable terms for each purchase that you can select at the time of purchase in Amazon so that so there's a unique user interface in Amazon for purchases better. Completed with this credit card and so you can say for example that I want to use my Amazon reward points to pay for this purchase or you can say I'm going to, pay back this credit card charge in the next 30 days and you get 5% back for doing that or you can select these 90-day terms. You know take 90 days to pay for the purchase so kind of an interesting tighter integration between Amazon and Amex. You know what I'm always interested in those kinds of tie-ins because you know payment is such a. A potential competitive advantage in the e-commerce pay so it's interesting to see Amazon doing that. [30:26] I mentioned earlier that we now have 3 ghost tours in Chicago we also had the the first go store open in San Francisco this week so these things are rapidly opening. Side note kudos to the Amazon real estate team they've actually done a phenomenal job of hiding a lot of these stores from the media which is you know. Carefully carefully watching property managers to figure out where all these stores are and I I know it's Amazon's been a pretty good job of surprising us all with some of these openings. I had an interesting little debate with some folks on Twitter this week. [31:01] You know as as it seems clear that they're opening a network of these stores and there is that Bloomberg report that they're going to have it three thousand of these go stores buy. 2022. Doug Stevens a retail author and and subject matter expert me to tweet saying. You know that 7-Eleven is now on the clock. They're going to get dramatically disrupted by Amazon and they're really not ready for it and I sort of made a smart alec or reply. You know while I've never would tell anyone not to worry about Amazon I'm not sure that first and foremost Amazon go is likely to affect 7-Eleven I said that. You know probably print amazed year or hobo pie. Are at much more risk from the Amazon go store then 7-Eleven is and my contention is the ghost or is really a restaurant. You know whose main mission is to get you lunch when you only have a half hour lunch break and that it's it's not really a competitor to a traditional convenience store in so some folks on Twitter jumped in and we had a we had a good healthy debate about that then. Obviously the Ender Wintergreen I'm right. Scot: [32:11] Or they got blocked. Jason: [32:14] Yeah alright I just scream them exactly a side-note top three categories at 7-Eleven. 7-Eleven sells a ton of gas which Amazon go stores don't sell yet 7-Eleven sells a lot of tobacco which Amazon doesn't sell at all and then they sell a lot of alcohol which Amazon go only sells in one store in Seattle so you know where food is in a growing part of 7-Elevens business it's not even a top 3 category and it's it's like 95% of the skews in this this ghost or so that's why I think Joe is much more of a restaurant than a traditional convenience store. Scot: [32:53] When one last reminder is it's been a little over a year since it was on announce their hunt for hq2 so Alaska chelation is that we should be hearing about that here in the fourth quarter. Amazon said it would take about a year now it's firm you this involves a lot of details and local governments and stuff so I. Adders reversing a ramp up of speculation around hq2 stuff I'm kind of interested. You know there's a lot going on in Chicago not pick on Chicago's great City. For all the other stuff they've done the kind of event Seattle York and Chicago but now they're just really pouring it on in Chicago I wonder if that so I could slide indication that maybe Chicago's kind of pulling into one of the top. Possible locations for hq2. Jason: [33:50] Yeah it would be interesting with my wife and I were driving around town today and there's a ton of trains building conda commented like do the the condo developers know something about Amazon that we don't know. That. Why do you think Chicago is a interesting market for Amazon and you know it's a good test Market because it is it does. I have a broad representative demographic I personally would be a little surprised if it's here but that being said I suspect we're all going to know pretty soon. Scot: [34:28] And then you use it surfaced at nursing little spot between Amazon and eBay. Jason: [34:34] Oh yeah so you may actually filed a lawsuit against Amazon and it related to Amazon potentially trying to steal top Marketplace Sellers from eBay and the reason I was a lawsuit is the allegation is that the way Amazon was doing this is they very systematically infiltrated a private chat board for these eBay sellers and created a bunch of fake personas and you know what we're reaching out in Contin privately contacting sellers, through like a pretty sophisticated alleged hacking of this this site eBay communication platform and you like it it seems like they have a fair amount of evidence it is true it's a little surprising to me that there's someone in Amazon's position would do, you know I would certainly presume that wasn't a corporate directed to do this but that you know someone had enough autonomy to do this and can put off of that scale it would be interesting so I don't know what the real story is there but it's going to be fun to watch the lawsuit play out as a an interested Observer. Scot: [35:55] Cool so that that kind of wraps up our Amazon part of the show and then we had a lot of listeners that were sad that we we took a little break there so apologies for that and then two other topics that it looks really wanting this hit on IR Sears and then this really big change to the u p u which is squarely in your. [36:18] Your wheelhouse Jason saw the Sears side there was kind of two buckets of questions we got from listeners one was really you know some folks selling on the Sears Marketplace or are you in this would apply a guest to vendors yo what what should I do to Sears in her chapter 11 bankruptcy what percentage of the time companies come out of bankruptcy other times they don't and when they don't they're they leave creditors sitting there kind of holding the bag and a lot of times adders even a Marketplace seller would be considered under their left holding the bag and then the other thing so I'll tackle that one in the other one Jason was over all kind of Redan what's this really mean for retail my guidance would be you know it's all a risk tolerance question and Anna scale question so if you're you know if if you did have a speed bump and you lost you know usually is inside of trailing 30-day payment type cycle skiers of material enough that you did lose 30 days of that cash because of a bankruptcy if that is you know pretty. [37:32] Material to your business to be getting packs it out of 10 percentage I would start trimming my sales for selling on Sears and reduced to a tryst September set yes it was I think that's the prudent thing from a risk management perspective when a company goes into bankruptcy to start limiting your risk, now if you're someone that that is super risk intolerant and it is going to bother you make me time to phase out that Marketplace because and and see what happens with the chapter 11 you can always come back and it when the risk is diminished so I would kind of you know. Figure out your risk tolerance a spectrum of hey I go bungee jumping off Bridges as a super sweet. Each risk for breakfast all the way to I don't own stocks I keep cash under my mattress and level and then apply that to to your. Your strategy for selling on Sears and also put it through a filter of materiality is is this more than 10% of your business or not. Jason: [38:38] Yeah that seems like totally Sound Advice I can't believe you you gave out my mattress strategy online though. Scot: [38:47] Yeah they will talk about inflation some other time. Jason: [38:51] Okay. Scot: [38:53] It's actually. Jason: [38:55] You know every time one of these is a significant retailer goes under there's always this question like who's going to benefit from them going under or what what's the impact going to be on the rest of retail you know Sears is still like a 10 billion dollar a year retailer in so that you know it today. Assuming they don't emerge from the realreal organization and and retain a significant portion of their. There are 10 million dollar Revenue run rate a bunch of other retailers are going to benefit. [39:31] The thing I like to point out is Sears has already donated most of its market share to the rest of the market so you know. There there was a time when they were 40 billion dollar retailer and they've been slowly a roading since 2006 and they probably have donated. Over a hundred million a billion dollars in in share to other retailers. Over these last 12 years or so and so you know the the bulk of. [40:03] The benefit of them going out of business like has already paid off two other retailers. And you know there's a lot of analysis that goes in a who's going to benefit most from these stores closing and you know who has favorable, merchandising categories that are similar to Sears who has similar geography to Sears to benefit from the. The specific store closures. But in general I think if you look at the macro Trends I I sort of have this premise that were really seeing a bifurcation of retail and where were essentially seeing. A few huge aggregators that focus on selling every product that's available in doing so at a really low price and super efficiently. And if that sounds familiar to you in North America and that's because I just described Amazon. There would be a good argument that Walmart is also one of those aggregators that that's going to continue to do well and in the future we might have a duopoly if he's too big. Big aggregators and then everyone else is in a really focused on selling curated assortments to specific. Target audiences and really selling exclusive products that you can't get from the big aggregators in so those big aggregators are. In the best position to benefit when. [41:24] You know someone else that used to win based on assortment and scale goes away so like obviously Amazon Walmart or. Going to take a significant percent of that share that Sears losses in Sears specific case because of a big portion of the revenue is soft goods at a low price point poles is particularly well positioned to. To get a nice benefit from the Sears stores going away and because appliances what a big chunk. Of Sears Revenue Best Buy is also in a position to get. A nice lift from the the the Sears market share lost so I think those are the retailers. Will see benefit the most but you know. At this point we're not losing the big one of the biggest retailers in America we're losing eyeshadow up there once was one of the biggest retards in North America so I don't think this is going to be a title change in the Retail Landscape by any means I think you know it's more sad because of. The history of Sears and what a dominant position they want had and how important they were to the evolution of retail in North America and frankly in many ways how important they were to the actual development of North America. Scot: [42:41] Anderson so you can take off the mattress all the money from of your mattress and put it. It sounds like. Jason: [42:48] That probably would be far from the worst investment I ever made. Scot: [42:53] What will save that story for a future ship so that's that's good perspective now tell us about this whole Universal Postal Union treaty and what's going on. Jason: [43:07] So this is a very little known thing that suddenly is getting a lot of ink so you know back in 1874 at the treaties burn the world establish this thing called the universal Postal Union later got rolled into the to be sort of a subsidiary of the United Nations and then the idea of this poster 3D was that every country you would agree to uniform rates for postal delivery so when you're in France and you want to mail something to Germany you could know in advance what the cost would be to mail that and the cost ought to be, the same for mailing between every country and each because that mail requires the, cooperation of at least two Postal Services the one that picked up the package from you and hands it to that that foreign country and then that terminal country that the country that gets it and has to deliver it. [44:11] They ate their handling of that package the treaty agreed on how those two postal entities would share the the rates for that shipment and they agreed that that the international shipments would get equal trip treatment with domestic shipment so if the. Is the terminating country you know couldn't for example deliver International Post much slower or less reliably or with West tracking are these kinds of things. [44:44] And so it sort of made it very easy and possible for 4 people all over the world to mail things to each other and know in advance how how much it was going to cost and have pretty good confidence that it was going to get delivered and then overtime this treaty added some other useful things they added some standards like a big stamp should be they added electronic data interchange so that the the Post Oak interchanges could be more efficient and they added some you know things to catch fraud and crime and and share databases and things like that so so we've all had benefited for a long time from the Disposable 3D it's got a hundred and ninety-three member countries in it now. [45:26] So if I feel like that's that's good for the world it's super important in a lot of e-commerce. Pretty good cross-border e-commerce still gets delivered via the post office so there's a lot of artists that make beautiful art here in the US and they sell it to people in Europe in the primary way they deliver that is. They mail it via post a post so the one sort of real challenge is, did there was a clause built into this postal treaty that essentially said developing nations, would get charged less terminal fees. And so what that essentially said is more developing poor or countries would not have to pay as much to have their their post delivered by richer countries and so if you're in one of these more developed countries you are obliged to accept packages at a lower cost from a developing country and if you lost money delivering that the way you would have to make up that money is by charging the people in your home Market. More for postage and like there's probably a good argument that that. [46:43] That mechanism for developing countries was probably fair and had some benefits and made it easier for more countries to participate in the treaty, one of those countries that was flagged as a developing country was China. And the treaty is super slow and it takes a long time to change like I think there's not a good argument that China should still be considered a developing economy for purposes of this treaty but but they were and so what that essentially meant is that a seller in China could sell something on Amazon to it to a buyer in the US and they could very cost-effectively, male that that good via post and frankly it was much cheaper to send something from Shanghai to San Francisco then it was to send something from Chicago to San Francisco and ironically that that seller in Chicago selling the San Francisco was having to pay a higher postal rate to subsidize that cheap delivery from that Chinese seller so treated this really unfair situation where Chinese sellers had a much lower cost of postal delivery for cross-border trade then did for example American companies and so a lot of people felt that was unfair and so now the Trump Administration is threatening to pull out of the treaty, because of that that fundamental unfairness which frankly totally agree is unfair the problem is. [48:13] If we do in fact pull out of the treaty. What that also means is that all those sellers in the US that want to ship via post anywhere else in the world can only do it if the United States negotiates a individual treaty with a country you want to ship your goods to sew. [48:30] That that potentially would mean we need a hundred and ninety-three postal trees that we have to negotiate one and one with each of these countries, many of those countries we don't have an ambassador with right now so I guess it would be a big Challenge and so while I think pulling out of the upu fixes this this. Fairness imbalance with China it's going to create a bunch of new headaches for people in the US that do cross-border trade and so what you know frankly the best out come here and what what I think a lot of his hope is the case is Milli by threatening to pull out of the upu we could put. Pressure on the the governing bodies of the upu to sort of fix this this China Gap to keep us in the treaty and so hopefully this is just some sabre-rattling it causes them to rethink the developing nation clause and we stay in the treaty but if we do pull out that'll be you no good news for some people that are competing with China but it'll be bad news for a bunch of other US base sellers. Scot: [49:32] One of the companies that seems potentially most impacted is wish so Bocas wishes Marketplace are Chinese sellers Supervalu oriented so they're not using FedEx or anything like that they are using the postal system and the wish founder was actually kind of saying to you earlier point about it is kind of ironic that. By raising the postal rates it actually kind of helps Amazon versus other retailers that this is another interesting kind of example actually oddly benefit Amazon because you know now there won't be the goods from wish that you're competing with Amazon isn't the middle sister where they bring products are from China on boats called Dragon Boat so it'll have to get a lot of their goods they skirt this this this just don't understand how that works correctly. Jason: [50:25] Yeah. You're exactly right and this is again the biggest sellers I actually have more options right and so even and I don't know how true this actually is Betty wish claims that hey this isn't going to be you know to join material to us because we are selling enough stuff from China to the US that we can be a cost-effective freight forwarder so we can put all those small packages on our on boats bring containers over here and then dump them in the US Postal System to be delivered domestically and not have international right and because we're a big seller we have enough volume to aggregate to do that where as you know smaller sellers wouldn't wouldn't have that option so remains to be seen whether which will be able to follow through on that if we pull out of the upu treaty but like certainly it's your point Amazon. [51:16] Already doing that and there was a I think Jason Delray did an interview with the CEO of wish and he had a funny comment like when the the Diplomat talk about pulling out of the UVU one of the reasons they say it is it's totally unfair the US Post Office is losing three hundred million dollars on. On postage as a result of this deal and the wish CEO offered to pay it and obviously like that's not the the total cost that's lost from from this this imbalance but it I thought it was a funny snide remark. Scot: [51:57] Hearing you describe it almost could be an eBay proxy on eBay benefits from a lot of this stuff too so it'll be interesting to watch that and then in the world that talk a lot about ePacket do you know what that is and if it's a fact about us. Jason: [52:12] Yep like so that is a specific postal product and it if I'm remembering right it's indexed to the upu rates but it's not actually governed by the upu rate so it would be possible for us to change the ePacket rates without pulling out of upu but it would require the US Post Office to change some of their their pricing policies and I think that might require a vote of Congress if I'm if I'm not mistaken so it's a a slightly special case but it basically is indexed to the rest of this problem. I'm so it's all it's all going to be interesting to watch like I never thought I would get a chance to talk so much about the nuances of international postage systems. I think my my father-in-law the stamp collector would really enjoy it. [53:09] And that's going to be a great place to wrap it because it's happen again we've used up all our a lot of time as always if we got anything wrong or are you have further questions or want to discuss anything from Today Show would love it if you jump on Facebook and leave us a comment will try to reply right away as always if you benefited from the show now would be a great time to jump over to iTunes and give us that 5-star review if you hate it today show Scott's a personal cell phone number will be in the show note so you can give him a call and let him know. Scot: [53:44] Absolutely look forward to hearing from everybody thanks for joining us everyone have a great week. Jason: [53:49] And until next time happy commercing.

Our Moderator Libby gives hard-hitting stories of food in the news to our panelists and they discuss their attitudes and opinions in our Weekly Baste Segment. This week we discuss how to trace fake meat, the $3 billion American Dream project in New Jersey, animal crackers and cooking with olive oil. The Maillard Reaction Segment opens the floor for each panelist to give an opinion about a question that is relevant to the current week. The show is rounded out by our special guests Dennis Estok of Columbia Property Trust and Steven Jenkins of Olive Oil Jones. Dennis is a young real estate analyst specializing in asset management, operations, acquisitions and financial analysis in the New York commercial real estate space. Steve Jenkins is the founder of the first international cheese counter at Dean and Deluca, Fairway Market and now Olive Oil Jones! The Main Course O.G. is powered by Simplecast

Jon and Usama plan a heist of Fairway Market.

This was such a fun conversation to record. Dan is one of my oldest friends and the person who introduced me to boating. Dan was on boats before he could walk and it wasn’t long after that he was fishing. My earliest boating memories are on Jinx, the Torres fishing boat Dan’s dad would take us out on in Montauk. Dan is currently CEO of Dan Glickberg Food, a venture capital family office and media company, and a partner at Rodeo CPG, an advisory services and venture capital fund. Previously, he was the fourth-generation founding family member at Fairway Market. This is where Dan truly became THE expert on fish and seafood as Fairway had one of the top seafood departments in the country. At Fairway he quickly earned the nickname “the face of Fairway Market.”  Dan took an active role in promoting the company through his cooking demonstrations, both in the stores and on TV. He also lent his expertise on "At The Table" segments on WOR Radio’s Joan Hamburg Show and on "To The Market" segments on WOR Radio’s Joe Bartlett Show.   With Dan Glickberg Food and Rodeo CPG, Dan is actively engaged in venture capital opportunities and consulting in the food industry.  He was also an investor and star on the Food Network series Food Fortunes and was named one of Gotham Magazine's Top 100 bachelors in New York City in October in 2014.  This episode features some great fishing stories, practical equipment advice, and culinary tips you don't want to miss. Enjoy!  On starting to boat…..I've been on boats since before I could remember. I started out on the docks, in Montauk where my dad was an avid fisherman. By the time I could walk he took me out on the water and I've been hooked ever since.   On the first boat he was on.....It must have been a 25 foot Mako fishing boat. My dad had already bought a couple of used boats before that but the Mako was his dream boat and once he got that, we were out fishing all the time.  On his earliest memories…..My first memory was catching a striped bass. This was back in 1990 and striped bass had not made their big comeback yet so catching a striped bass was a big prize.   On learning to boat…..When I first started off my father was pretty protective of me so I started by tying lines, doing odds and ends, obviously cleaning the boat. As I got older and I mastered all the things around the boat, my father took us out of the inlet and after a couple minutes said 'your turn to steer the boat.' We switched seats and I learned by doing it. To me there's no trick, it takes a little time, a little experience, but once you do it often being on a becomes second nature. It's really about putting in the time.  On fishing in Montauk…..We were usually fishing for striped bass, fluke, porgies, and sea bass. We would go out for tuna once or twice a summer. The Atlantic Canyon, where the continental shelf is, seems to be a great place for not only tuna, but also Mahi Mahi. On catching tuna…..We'd go out there, we'd fish for mahi for a couple hours. They tend to hang around lobster pots and buoys. We'd spend the whole night chunking for tune. We'd get them to bite sometime after midnight and we'd spend the morning hours pretty much non-stop fish. It was an amazing experience.  On time spent on the water.....Being out on the water is really about the people you are with and the stories you tell. It's really a time when you can put everything else going on in your life away, put your cell phone away, and detach and focus on being in the moment.  On his favorite place to fish…..I love the Florida Keys. I love backcountry fishing. I really enjoy sight fishing where you see the fish you want to catch and you throw your bait in the line you think that fish is gonna go. We'd go tarpon fishing, bone fishing. We'd go fishing for snook. If I could only go fishing one place the rest of my life, that would be it. Catching a tarpon is something that, if you haven't done it before, you go out and do it. It's similar to tuna except they jump and they have nowhere to go but straight out.  On where he hasn't fished but would like to…..The Bahamas, that's supposed to be the epicenter of bonefishing. The bonefish are so thick that you don't even have to go in a boat, you can actually just wade by the shore and you have schools of hundreds of fish coming by every five to ten minutes.  On his most embarrassing moment on the water..…I was seven or eight, we were coming back to shore from a shark tournament, and we caught this huge thresher shark, over 200 pounds. As we hit the inlet, you're supposed to call the dock and tell them what you caught. My dad told them I caught it. So as we're pulling into the dock, everyone is cheering, we had this huge shark, and I would not come out of the cabin. I was hysterically crying and my mom had to come onto the boat to get me to come out of the cabin.  On his dream boat…..My dad had a boat maker down in the Keys named Claude Torres, and obviously his boat was called a Torres. That was really his first heavy duty fishing boat. He went through two or three of those, 38 feet. They took to the sea really well. I have way too many childhood memories on that boat to want anything else.  On boating as part of his family lifestyle....It has to be. The water is too big a part of my life. I can't imagine my life without boating. I'd do the same thing, as soon as my kid can walk I'd get him or her a life jacket and get out there learning at a young age.  On boating equipment…..One thing people might forget, and to me it's the most important item that you can have when you're out on the water, is a good pair of sunglasses, definitely polarized. I think you tend to forget how much the sun reflects off the water. Do not leave the dock without a good pair of sunglasses.  On essential fishing gear…..If you're getting started, you have to have a good rod. For the pole I like an Ugly Stik, and for the reel I like a Penn reel. On seafood.....Most of the seafood I ate growing up was caught that day. We'd go out, catch a bunch of fish, and then eat it that night. So I was always really into seafood. It's a great source of protein, very healthy. Because fishing and seafood were such a big part of my life growing up, it seeped into the family business and we had one of the best seafood departments in the city, if not the country.  Favorite fish to eat…..It changes from season to season and it depends on what part of the country I'm in. I definitely like local seafood, if it's line caught even better. In New York my favorite fish is fluke or flounder. Very mild, love the flavor. You don't need much more than butter and fresh herbs and lemon. If I'm going out on the West Coast I'll probably do something like halibut. Down in Florida my favorite fish is yellowtail.  Easiest fish to cook…..Salmon is probably the easiest fish to cook. You can just put some olive oil, some lemon juice, and some fresh herbs on it. Put it on the pan, brown both sides, and put it in the oven for 5-10 minutes depending on how big a filet it is. With any fish, especially if the skin is on it, put the skin side down first, and then flip it to the filet side and you want to cook them for about the same amount of time. If you cook it well enough on the skin side, you can actually eat the skin. It tastes pretty good, very high in protein and Omega-3's.  On what to drink with fish..…What I love, especially in the summer, is we have this somewhat new brewery called Grimm. I'll take a good, light Grimm Sour Ale. With fish you definitely don't want anything that's too big. If you want to go with wine you could definitely go with white wine or if you want to go with red wine you could do something like a Pinot Noir from Oregon which tends to be on the lighter side.  On lessons learned on the water..…I think being aware of your surroundings is very important. It's always important to be safe. That's something I've carried with me, always being aware of my surroundings and what's going on in the world around me. As we've gotten older and we have more and more technology, being able to unplug and disconnect from the outside world and enjoy being in the moment is extremely important.  On success in the boating world..…Frank Mundus (passed away 2008). He was a fisherman in Montauk, best known for being the #1 Great White fisherman in the world. He was the basis for the captain in JAWS.  Final advice for boaters…..If you are thinking about getting out on the water, definitely go and do it. There is no time better than the present!   I had a great time speaking with Dan and remembering some of our best times on the family boat…and can’t wait to go bonefishing in the Bahamas with him! Leave any questions or comments below.

Bonjour! This week on Eat Your Words, host Cathy Erway is taking listeners to France along with guest Hillary Davis, author of the new book “Le French Oven.” A companion to the previously featured French Comfort Food, Le French Oven showcases authentic, tantalizing French recipes that can be created in the cocotte―the French version of a Dutch oven―in all of its sizes and shapes, from mini to large. Using various techniques such as braising, stewing, roasting, baking, stovetop, and frying, Le French Oven teaches how to create appetizers, soups, main courses, desserts, and more. Included is information about the major French made cocotte brands, and how to use them specifically to create fabulous recipes. Hillary goes on to explain that she wrote the new French volume to fill a need for the coterie of French cookbook fans and lovers of French food. This program was brought to you by Fairway Market. “These are the original slow cookers.  French ovens – you heat up very slowly.  You’re supposed to gradually bring them up to heat and they retain heat much afterword.” [19:00] “It’s the perfect oven – it’s close to the meat, it emanates this high heat. I get the most amazing, crispy outside and the meat is just beautiful.” [25:00] –Hillary Davis on Eat Your Words  

All in the Industry is back for a new radio season! Host Shari Bayer is in studio with guests Karen Page and Andrew Dornenburg, often cited as “international culinary luminaries,” having written groundbreaking books chronicling and celebrating America’s culinary revolution that have won every major gastronomic book award, including the James Beard Book Award for Best Writing on Food. The duo rehashes their path to culinary writing citing their unique perspectives of each work as the key to their successes, along with tasty research, of course. Tune in for amazing stories rich in “culinary artistry!” This program was brought to you by Fairway Market. “I think we need to get to the point where we’re smarter with what we eat.” [31:20] “I like having a conversation with the chef via food.” [36:17] –Karen Page on All in the Industry  

What’s it like being a concierge in New York City? Find out on a brand new episode of All in the Industry, as host Shari Bayer is joined by Jeanie Voltsinis, Chef Concierge at the Viceroy New York Hotel in Midtown Manhattan. Name a restaurant in New York City and Jeanie has been there. Since the start of her New York hospitality career in New York working for Tom Colicchio at his legendary restaurant Craft, Jeanie has continued to develop a passion and taste for good food and good service. Not just a foodie, Jeanie puts her long and varied New York resume to work for her guests, having worked in fashion PR and studied acting with some of New York’s renowned teachers. Jeanie boasts over 13 years of New York hotel experience, including 8 years as a concierge in exclusive uptown hotels and hip downtown boutique hotels. This program was brought to you by Fairway Market. “A big part of being a concierge is reading your guests.” [22:00] –Jeanie Voltsinis on All in the Industry  

There are apps for almost every piece of the dinning experience. There are apps to recommend restaurants, buy the reservations, document the experience and paying for the meal. Non-industry folks, who have the idea to build a better experience for themselves and fellow diners, are developing most of the new restaurant technology. In-studio guests Camilla Marcus and Lauren Hobbs, founder of the Techtable Summit happening this September, talk about the need for the restaurant industry to become more engaged in developing their own technology. This piece was brought to you by Fairway Market

When is the last time you cleaned your car? Perhaps it’s been a while? Tune in to this week’s Ask a Clean Person as Jolie Kerr welcomes Freddy Hernandez from Jalopnik, where he writes about buying and selling cool cars on the internet under the pen name Tavarish. Talking strategies to cleaning your four-wheeled speedster, the duo takes on questions ranging from a melted butter mishap to dealing with cigarette stench. You won’t want to miss it! This program was brought to you by Fairway Market. See acast.com/privacy for privacy and opt-out information.

Tune in for a special episode of All in the Industry as host Shari Bayer sits down with the team behind Heritage Radio Network. Guests Erin Fairbanks, Allison Hamlin, and Jack Inslee (Executive Director, Deputy Director, and Executive Producer, respectively) discuss their varied backgrounds prior to jumping on board with an independent, up and coming internet radio station, and furthermore, what brought them to food talk radio. Shari gets to the bottom of how the station finds unique content and programming, plus the hosts that bring the most to the table before getting the scoop on the new website launch in September 2015. Rounding out the episode, the team plays along with the speed round, chats industry news, and listens in on Shari’s solo dining experience. This program was brought to you by Fairway Market. “That we’re able to do stuff from this tiny bunker in Bushwick that can be heard around the world is pretty incredible.” [10:15] —Allison Hamlin on All in the Industry “Food is basically this secret weapon to talk about everything from race and gender politics to world history to environmental activism to pop culture.” [14:10] “The goal of the station’s content is to be action oriented.” [27:20] —Erin Fairbanks on All in the Industry

When Aaron Franklin and his wife, Stacy, opened up a small barbecue trailer on the side of an Austin, Texas, interstate in 2009, they had no idea what they’d gotten themselves into. Today on Eat Your Words, host Cathy Erway gets Aaron on the line to talk not only his critically lauded, award winning barbecue but also highlights from his debut book, “Franklin Barbecue: A Meat-Smoking Manifesto.” Unlocking the secrets behind truly great barbecue along with years’ worth of hard-won knowledge, Aaron shares that this book is his resource for the backyard pitmaster, with chapters dedicated to building or customizing your own smoker; finding and curing the right wood; creating and tending perfect fires; sourcing top-quality meat; and of course, cooking mind-blowing, ridiculously delicious barbecue, better than you ever thought possible! What’s next for Aaron? Tune in for an essential summer episode! This program was brought to you by Fairway Market. “If you follow your heart and do something that you’re proud of, who cares if you’re busy or not?” [18:00] “There is no recipe other than barbecue sauce that will actually work for barbecue… it’s more of a craft than being able to follow a black and white recipe.” [20:00] —Aaron Franklin on Eat Your Words

First off, stop calling it a “cafeteria.” And don’t just re-configure the physical space and the equipment, but the entire dining experience. San Francisco Unified School District is doing just that, in partnership with one of the world’s sharpest, most sought-after design firms. More than 1,300 school community stakeholders have weighed in on a vision for the future that looks and feels both radical and perfectly natural—a paradigm shift away from assembly-line style service to more intuitive models that comfortably set young customers before their food, and one another. This program was brought to you by Fairway Market. “We wanted to design a food system and a meal program that was reflective of the values in our community.” [5:20] “How might we use technology to both engage with the students and give them an active voice and control over their meal program but also provide a way for Student Nutrition Services to get more real time information from students.” [28:00] —Zetta Reicker on Inside School Food

This week on The Main Course, listen in as host Alexes McLaughlin sits down with Executive Chef and Owner of All'onda in New York City. A modern Venetian inspired Italian restaurant with Japanese influences, Chris is a fine dining vet, having worked as head chef at Michael White's Ai Fiori and spending almost a decade in kitchens like Tabla, Eleven Madison Park and Moriomoto. Tune in for a wonderful chat! This program was brought to you by Fairway Market.

Get an inside look at the USA Pavilion at Expo Milano 2015 from Elizabeth Thacker Jones,Culinary producer of the USA Pavilion. Using interactive exhibits and state-of-the-art digital media, the USA Pavilion at Expo Milano 2015 highlights American industry, products, and entrepreneurship within the contexts of sustainability, nutrition and health, technology and innovation. Their official partnership with Italy positions the United States as a destination for business, entrepreneurship and travel. The USA Pavilion promotes collaboration to strengthen bilateral ties between the United States and Europe and the rest of the global community in order to tackle food-system challenges together. This program was brought to you by Fairway Market.

This week on Snacky Tunes, host Darin Bresnitz welcomes Gustavo Frias and musical guest Lily McQueen to the studio for a lovely episode on Mother’s Day. Gustavo formed Gustavo’s Salsa in Brooklyn in 2013. Growing up in Los Angeles and with a first generation Mexican family, Gustavo shares with Darin that he first gained inspiration by his mother Bernardina cooking up delicious and flawless Mexican cuisine. After arriving in NYC, Gustavo realized the void of such cuisine and flavors in the new environment and after several years of trial and error, finally hit his stride with the perfect balance of smokey heat, consistency and fruity notes that make what the salsa is today. In the second half of the show, musical guest Lily McQueen shows off her musical chops with some 80s-inspired pop songs that she probably wrote in her bedroom! Previewing some tunes that will appear on her upcoming EP on Concierge Records, Lily shares how she came into the music scene plus her foodie habits in the city and what her go to snack is when she hits the studio. Tune in for a great episode! This program was brought to you by Fairway Market.

It's not uncommon for restaurants to focus on the local and seasonal, but Chapter One tells a deeper story—the heritage of American food and drink. Today on The Main Course, Phill and Alexes talk to Chef Warren Baird, who has led this kitchen, offering a menu of straightforward, soul-satisfying, American cuisine and producing an enticing, seasonal menu, rooted in the classics. Chef Baird continues to honor the origins of authentic, regional American cooking with the popular monthly Sunday night Heritage Dinner Series. Each event is a well-researched history lesson, which showcases authentic regional and historical American food and drink. This program was brought to you by Fairway Market.

Clodagh McKenna has become one of the most recognized faces and brands in Ireland's Food & Lifestyle sectors. More recently Clodagh has taken the US by storm with her hugely popular US show, Clodagh's Irish Food Trails which aired on PBS and Create TV. Her fifth cookbook, Clodagh's Irish Kitchen, celebrates traditional irish ingredients and recipes. She sits down with Alexes and Phill on The Main Course this week to discuss the lesser know traditions and recipes which make up Irelands rich culinary history. This program was brought to you by Fairway Market.

This week Patrick Martins is back in the studio! The Main Course welcomes Christina Lecki, Executive Chef at The Breslin, and Tucker Schwarz, artist, writer, and event coordinator at Roberta's Pizza. They discuss Valentine's Day, the year of the goat/ram/sheep, and ants on a log before getting the scoop on Christina and Tucker's backgrounds and careers. Tucker shares the crazy event details surrounding Roberta's and how the restaurant is big in the bat mitzvah circuit! After the break, the group is later joined by Larry Boukal, General Manager of Cannonball Express, a national trucking company based out of Omaha, Nebraska to talk shop and hear about life on the road. Tune in for a great show that covers a lot of ground! This program was brought to you by Fairway Market. Photo via Dishblogger.com “In this role I'm seeing all sides. I am still wrangling chefs to do food costing and add to all my own costing for labor and the whole beverage side of things. I have more elements now to consider… than just the kitchen.” [16:55] —Tucker Schwarz on The Main Course “You eat better on the coasts than you do where most of the food is produced in the inner part of the country!” [37:30] —Patrick Martins on The Main Course

This week on The Main Course, hosts Alexes McLaughlin and Phillip Gilmour kick off the show chatting about some recent food events including Pizza Hut coming out with a gluten free crust and Coors also previewing a gluten free beer. This spurs a great discussion regarding the difference between having a gluten allergy versus a strong dislike of gluten and its effects on the body, and this can be said about most any food ‘allergy' these days. After the break, guests Sarah Forbes Keough is officially welcomed to the show and tells Phil and Alexes about her role as the editor of Put A Egg On It, an irreverent digest-sized art and literary magazine printed on green paper out of New York City. Sarah shares that it's about food, cooking and the communal joys of eating with friends and family. The magazine is biannual and features personal essays, photo essays of dinner parties, special art projects, illustrations, as well as practical cooking tips and recipes. Tune in to hear what's in store for the mag and Sarah in the future! This program was brought to you by Fairway Market.

Dave Arnold is back for a short show this week to answer listener questions including fungal Chitosan clarification, alcoholic Pacojet sorbets, and chopping candied rose petals. Later on Dave discusses the best techniques for searing with the Searzall (Searzall Searzall) and explains the science behind eutectic freezing. This program was brought to you by Fairway Market.

On a brand new episode of The Main Course, Patrick Martins is hanging out with Stuart Sewell, Executive Chef at NYC's Community Food and Juice. Community Food and Juice is a neighborhood restaurant with an American-eclectic menu that features seasonal, local, organic food whenever possible. Patrick and Stuart talk about the back of house culture at the restaurant, Stuart's culinary journey and the work/life balance of a chef raising a family in New York City. This program was brought to you by Fairway Market. “New York City cabs hate me – you should see their face when I load in with a ton of produce and tell them I'm going uptown.” [06:00] –Stuart Sewell on The Main Course

Native American cooking, hotel restaurants, Rare Breed sheep, farm tours & southern cuisine. These are a few of the topics covered on this week's jam-packed edition of The Main Course. Host and Heritage Radio Network founder Patrick Martins chats with chef John Sharpe of the Turquoise Room at La Posada in Winslow, Arizona and butcher Michael Sullivan of Blackberry Farm in North Carolina. Tune in and learn the historic La Posada hotel and what it's like working as a quality driven creative chef in the desert and later hear about the agritourism and butchery programs at Blackberry Farm in the Smokey Mountains. This program was sponsored by Fairway Market. “Right now i'm at the point where i'm able to buy 100-150 head of sheep a year. These animals come in hanging weight in the high 20's to 40 pounds. What I'm hoping to do, and what I've started to do, is be able to pass some of the animals on to other chefs so they can start using them. As we go further I'm hoping somebody will be able to market this meat as a commercial product.” [22:00] –John Sharpe on The Main Course “Being a restaurant owner – there's a small profit margin. You have to make as much profit as you can – bringing in whole animals does that. You're able to cut your costs and get so many more products out of it.” [41:00] –Michael Sullivan on The Main Course

This week on The Main Course, Patrick interviews Ed Crochet, Chef de Cuisine at Craft Restaurant in the Flatiron neighborhood of New York City. Ed talks about the huge differences between culinary school and working as a chef in the real world. Later, Ed tell us about the menu at Craft, and compares the Craft experience to that of Colicchio & Sons. This program has been sponsored by Fairway Market. Today's music provided by Takstar. Image from Craft Restaurants Inc “That's what this food thing is about: getting people together!” [9:30] “Craft has reached its maturity and has found its place as a restaurant.” [19:40] –Ed Crochet on The Main Course

It's turkey time on The Main Course! Patrick Martins calls Emily Cumbie-Drake, Sustainability Programs Coordinator at Emory University, to talk about their food purchasing practices. Emory has a food purchasing goal of 75% local or sustainable products by 2015; what kind of coordination is involved in organizing such a feat? Why does Emory purchase heritage breed turkeys? Later, Patrick reunites with cheese and olive oil guru Steve Jenkins of Fairway Market. Learn about the importance of detailed signage in groceries, and why olive oil requires young olives. Find out how you can attend a wine and cheese discussion and tasting with Steve and Josh Wesson! This program has been sponsored by Cain Vineyard & Winery. Music by Pamela Royal. “We always sell turkeys at such a low margin. We only have turkeys to bring people into the store. We don't ever make any money from selling turkeys.” [14:45] “If it wasn't for the glory of the food and my ability to get my hands on foods that other store cannot, I would be very jaded and very cranky.” [18:50] “When you make money off of olive oil, you undoubtedly are one of the people that leave the olives on the tree too long.” [30:20] — Steve Jenkins on The Main Course

This week on The Main Course, Patrick Martins is joined by Zak Kell, Chef De Cuisine of Columbia University's Community Food & Juice. Tune into this program to learn about Zak's roots in Bloomington, Indiana, and how cooking in his hometown could never have prepared him for the q uality of food in New York City. Find out what restaurants Zak worked in to cut his teeth, and how he got involved with the Dumont crew. Later, Patrick and Zak are joined by HRN's Mike Edison to talk stereotypes in the restaurant world. How do Mexican immigrant populations differ in New York and Los Angeles? Why are Europeans such horrible tippers? Learn the inside scoop on this week's edition of The Main Course! Today's program has been sponsored by Fairway Market. Music has been provided by Big Ups. “You can actually make good food if you care about it and know what it's supposed to be.” [20:30] “Having good food is just one aspect of having a successful restaurant.” [21:15] “Once a level hits a certain level of success, it becomes more of a machine. You don't have as much room to be creative.” [25:15] — Zak Kell on The Main Course

This week on The Main Course, Patrick Martins remembers curemaster S. Wallace Edwards, Jr. with his son, Sam Edwards III. Hear about the roots of the family company, S. Wallace Edwards & Sons, and how their ham-curing business gained popularity by selling ham sandwiches on the ferry between Surry and Jamestown, Virginia. How were food safety practices different during the time of S. Wallace Edwards, Jr.? Find out what Sam Edwards III learned from his father about quality, and how the business has changed in the Internet age. Later, Patrick Martins checks in with Larry Bokal of Cannonball Express to talk about trucking culture in the 1930s. Hear how the additions of sleeper trucks expedited deliveries, and how coast-to-coast drives were uncommon until the interstate system. This program has been brought to you by Fairway Market. Music provided by Obey City. “Dry-curing was a common practice from the East to the West Coast. A lot of these techniques were developed before refrigeration. It was survival.” [9:10] — Sam Edwards III on The Main Course “Time tables were always jeopardized by conditions outside of the truck.” [40:00] — Larry Bokal on The Main Course

Florent, Queen of the Meat Market, joins Patrick Martins in-studio to discuss restaurants, urban planning, and the New York bohemian on this week's episode of The Main Course. Tune into this episode to hear from the man behind one of NYC's most storied diners, Florent Morellet. Find out how the diner Florent served the community living and partying in The Meatpacking District. Hear how Florent's interests in cartography and art fueled his love for urban planning. Listen to Florent and Patrick discuss the city's ever-changing population, and learn why Florent has fallen in love with “the East Bank” – Brooklyn, Queens, and the Bronx- despite his history in Manhattan. Now that Florent has shut its doors, what is next for Florent Morellet? Find out on this week's installment of The Main Course! Thanks to our sponsor, Fairway Market. Thanks to Shadowbox for today's musical break. “For me, business is the serendipity of meeting people with whom I want to work.” [30:00] — Florent Morellet on The Main Course

We're touching on a myriad of topics of this week's installment of The Main Course – from pit bulls to trucking! Patrick Martins is joined in the studio by Chef Bret Macris of Rose Water in Park Slope, Brooklyn. Tune into this episode to hear Bret talk about his love of pit bulls, and why the breed is so misunderstood. Find out how Bret feels about GMOs, and why Monsanto is using the technology incorrectly. Patrick and Bret also welcome Bret's wife, Becky Brooks-Macris, into the studio to talk about their past at Campanile in Los Angeles, and how that restaurant inspired their work with local, seasonal food. How does agriculture differ on the West Coast? Later, Patrick checks in with Larry Boukal of Cannonball Express to talk about changing trucker culture. How has CB radio communication defined trucker communication, and how are modern truckers feeding themselves on the road? Find out all of this and more on this week's episode of The Main Course! This program has been sponsored by Fairway Market. Thanks to Pamela Royal for today's break music – ‘This Body'. “It was a real challenge coming from Los Angeles to New York. I was always wondering, ‘When's avocado season?' And we just don't grow them here!” [20:00] “The West Coast is the perfect climate for growing anything you want to grow.” [26:15] — Bret Macris on The Main Course

Dine at ‘the end of the line' and learn about olive oil on this week's episode of The Main Course. Patrick Martins is joined in the studio by Bonnie Pipkin and Tania Ryalls, founders of the blog End of the Line Dining. Hear about Bonnie and Tania's idea to eat at restaurants at the end of New York City's subway in order to explore neighborhoods and different cuisines. What neighborhoods have they explored thus far, and how have they been received as neighborhood outsiders? Find out where Bonnie and Tania are headed next, and hear about Bonnie's last day as a waitress at Roberta's! Later, Patrick invites Steve Jenkins of Fairway Market to talk about his history in the food world. Find out how Steve initially became fascinated with foreign cheeses and meats, and why he has become disillusioned with the FDA's stance on importing cheeses. Steve talks to Patrick about the three criterion necessary for choosing a quality olive oil for your kitchen, so make sure you tune in to this week's episode of The Main Course! Thanks to our sponsor, Cain Vineyard & Winery. Thanks to Obey City for today's music. “I would write down the name of the cheeses from the labels when I was in Paris, because nobody over here knew any of those cheeses or charcuterie- and then I went and did that in Milano!” [24:45] “How can I operate as a master cheesemonger when 45% of the cheeses that I want, I'm not allowed to get from the idiot FDA?” [29:00] “You're not going to find a bottle of olive oil at a supermarket in this country that is worthy of your kitchen.” [37:15] — Steve Jenkins on The Main Course

Go behind the scenes at Back Forty West with Shanna Pacifico on this week's episode of The Main Course. Patrick Martins sits down with Shanna to talk about kitchen maintenance, and the schedule of a chef in New York City. Learn how restaurant reviewers change the flow of the restaurant. How do front-of-house events affect the cooking in the kitchen? And why does the Department of Health frown upon fermentations in house? Find out what foods Shanna still has trouble preparing, and hear about Back Forty West's upcoming events! Later, forager and American Spoon founder Justin Rashid joins the conversation to talk about “agriculture on the edge.” Learn about out how the lake effect in northern Michigan provides an ideal microclimate for growing orchard fruits! This program has been sponsored by Fairway Market. “Fermentations, pickles- these are things that we've been doing for thousands of years, but the health department doesn't want to deal with them because they're too complicated!” [20:45] “There's nothing simple about preparing and keeping the food consistent in a restaurant.” [31:30] — Shanna Pacifico on The Main Course

Tony DeMarco shares the best olive oils from Spain and Portugal on this week's episode of The Main Course. Patrick Martins welcomes Tony DeMarco of Amphora Products (who provides olive oils for Fairway Market) to talk about the history of olive oil throughout Europe. Learn why the 2012 olive harvest was of particular high quality, and hear how global warming has been affecting olive trees and the growth of the olive fruit. Tony and Patrick talk about Fairway Markets' Steve Jenkins, and his passion for the world's best olive oils. Learn how olives are harvested, and the role of production in olive oil quality. What is the shelf-life of good olive oil, and what is the proper way to store it? Tune in to hear Patrick and Tony taste some premium olive oils on air! This program has been brought to you by Tabard Inn. “The olive tree is really made to grow wild. It is basically a weed that farmers have learned to cultivate over the years.” [7:30] “If you go to Costco or Walmart and get a three-liter jug of olive oil, you don't know where it comes from, and you don't know if it's produced with hexane- a cancer causing chemical.” [13:30] “Olive varieties are not as important as grapes in wine, but what's more important is the production.” [27:00] — Tony DeMarco on The Main Course

The Main Course returns post-Sandy to bring you the best in food news and culture! On today's episode, Patrick Martins recaps Heritage Radio Network's coverage of Superstorm Sandy, and the storm's effect on the food world. Patrick is joined in the studio by Caitlin Robin of Grape and Grain and Against the Grain bar, as well as Sam Richman of Gran Electrica and Dinner at 525. Tune in to hear discussions concerning ethnic cuisine, and how it becomes part of the fine dining lexicon. Hear how restaurants like Momofuku and Del Posto paved the way for different cuisines to be considered part of the upper echelon of food. Sam recounts his travels in Mexico, and talks about how Mexican cuisine can really be judged based on ingredient quality. Learn where to get the best tortillas in New York City! This program has been sponsored by Fairway Market. “The immediate thing that people can do right now is go out and support businesses below 39th Street in Manhattan- neighborhoods in Brooklyn, and neighborhoods in Staten Island- and spend their money there.” [11:20] — Caitlin Robin on The Main Course “The way has been paved for a myriad of cuisines to be done at a really high level… But it will be interesting to see what will be the next cuisine that is not French, Italian, or Japanese that will get a four star review in The Times.” [31:00] — Sam Richman on The Main Course

On this week's episode of The Main Course, host Patrick Martins is joined in the studio by chef and restauranteur Jacques Gautier of Palo Santo and Fort Reno. Tune in to hear Patrick and Jacques talk about biodiversity in Latin America, and how it affects regional cuisines. Why is there a lack of quality Latin food in New York City? Jacques talks about immigrant populations and how they influence the popular foods of the city. Listen in to learn how to butcher a goat! Even though Goatober is winding down, you can always find goat on the menu at Jacques' restaurants. Patrick and Jacques wrap up the episode by talking about Thanksgiving, as well as qualities of different game meat. This program has been brought to you by Fairway Market. “Goat for us (at Palo Santo) is a very staple protein, and it always has been because it is in a lot of Latin America.” [12:20] “I think the most important thing to learn about butchering is the anatomy and where all of the bones are.” [24:00] — Jacques Gautier on The Main Course

Welcome to another episode of The Main Course! Patrick Martins rushes to Roberta's through Brooklyn traffic to talk with Thomas Odermatt of RoliRoti gourmet rotisserie. Thomas has been slow cooking chicken, pork shanks, and loins on a rotisserie for over ten years. Hear how Thomas has been inspired by his father's passion for butchering, and why he believes it is important to know your farmer. Danny Williamson, CFO and General Manager of Good Shepherd Turkey Ranch, stops by to talk about heritage breed turkeys. Learn why only some farmers and producers can use the word ‘heritage' to describe their birds, and how turkeys are judged in competition. Get a heritage breed for your Thanksgiving dinner! Finally, Chef Romy Dorotan of Purple Yam joins Patrick in the studio with a group of Filipino chefs from San Francisco. Hear from Cocoy Ventura, Dominic Ainza, and Tim Luym about Filipino cuisine, and why it's important for Filipino chefs to collaborate in order to spread the good news about Filipino food. Make sure to check out Filipino Chefs' Week at Purple Yam! This episode has been brought to you by Fairway Market. “People want to know what they're putting in their mouths and the people behind it. And that's what has changed the most over the past ten years.” — Thomas Odermatt on The Main Course “All Heritage breed turkeys will taste the same. You're gonna get good flavor no matter which one you get.” — Danny Williamson on The Main Course “This event is bridging the gap between the West and East Coast Filipino food movements. We all want this food to succeed and become the next big Southeast Asian cuisine.” — Chef Tim Luym on The Main Course