Podcasts about cuna mutual group

Host Anthony O'Donnell welcomes back Kevin Cummer, Director of Life Products, and Nick Rohan, Director of Partner Management at TruStage Insurance to share the remarkable journey of TruStage's digital transformation, which has not only redefined their brand but also set new benchmarks in the insurance industry. Kevin and Nick take us through the evolution of TruStage, from its roots as CUNA Mutual Group, primarily serving credit unions, to its current position as a major player in the direct-to-consumer insurance market. They discuss the strategic rebranding of TruStage and how it has unified its offerings under a single, powerful identity, making it easier for customers to navigate and for the company to communicate its mission of making brighter financial futures accessible to everyone. They share industry insights to guide you toward more intelligent and effective strategies for digital transformation within your organization.   Key Takeaways: Simplifying the insurance process through technological innovations, such as developing comprehensive API suites, can significantly enhance customer satisfaction and improve conversion rates. Securing strong senior leadership support is essential for overcoming organizational inertia and resource allocation challenges, ensuring successful digital transformation initiatives. Implementing innovative distribution strategies and simplifying the insurance buying process can lead to substantial business growth, as demonstrated by TruStage's success in doubling its life insurance business and reaching $5.6 billion in in-force coverage.   Timestamps: [01:59] Intro to TruStage's journey and digital transformation milestones [03:17] The importance of unifying under a single brand for consistency and digital capabilities [04:21] Achieving major milestones in API suite for real-time purchasing experience [7:00] Strategic integration with partners and the importance of a compelling business case [10:02] Organizational commitment and support from senior leadership [10:56] Embracing data-focused decision-making and expanding distribution  [13:04] Integrating product and capability roadmaps to enhance distribution and accessibility [17:04] Utilizing instant decision underwriting to streamline the customer experience [18:08] Ways TruStage is thinking about reaching customers [22:17] Significant growth and success in new distribution approaches   Resources: Connect with Kevin Cummer: https://www.linkedin.com/in/kevin-cummer-5b728b1a/  Connect with Nick Rohan: https://www.linkedin.com/in/nick-rohan-1337935/  Check out TruStage: https://www.trustage.com/

“208 - Improving the #AnnuityUX in 2024 With David Hanzlik"   Summary   In this episode, Paul Tyler, Ramsey Smith, and Dave Hanzlik discuss the annuity industry and the changes that occurred in 2023. They talk about the rebranding of TruStage, the growth in annuity sales driven by the rate environment, and the success of fixed annuities and fixed indexed annuities. They also explore the potential for growth in niche markets, such as deferred income annuities, and the role of registered index-linked annuities (RILAs) in the industry. The conversation highlights the importance of making annuity sales easier for advisors and the potential impact of AI in the industry. The episode concludes with final thoughts and tips for annuity sales professionals.   Takeaways   The annuity industry experienced significant changes in 2023, including rebranding and growth in sales driven by the rate environment. Fixed annuities and fixed indexed annuities performed well in 2023, with advisors recognizing the value of the guarantees they provide. There is potential for growth in niche markets, such as deferred income annuities and registered index-linked annuities (RILAs). Making annuity sales easier for advisors and improving the ease of use of annuity products should be a focus for the industry. AI has the potential to play a role in improving operational processes and making the industry more efficient.   Chapters   00:00 Introduction and Welcome 00:30 Recapping the Holiday Season 01:44 Changes and Rebranding in 2023 03:24 Annuity Sales in 2023 07:27 Growth in Niche Markets 08:08 Renewed Interest in Annuities 09:37 Behavioral Finance and Market Ups and Downs 11:08 Deferred Income Annuities and Income Solutions 12:04 The Role of RILAs in the Annuity Market 13:41 White Space in the Annuity Business 16:33 Expanding the Target Audience for RILAs 20:01 Making Annuity Sales Easier for Advisors 22:29 New Year's Resolutions for the Industry 25:15 The Role of AI in the Industry 27:06 Retire Tech Innovation Event 28:29 Final Thoughts and Advice 30:32 Closing Remarks     Paul Tyler (00:01) Hi, this is Paul Tyler and welcome to another episode of That Annuity Show. Ramsey, good morning.   Ramsey Smith (00:08) Good morning to you. Great to be here as always. Good morning to you.   Paul Tyler (00:11) It is, and we've got a great guest, a returning guest, Mr. Dave Hanzlik Vice President, Annuity and Retirement Solutions at TruStage, formerly known as CUNA Mutual Group. Dave, welcome back.   Dave Hanzlik (00:25) Hey, thanks guys. It's great to be back. How was your holiday?   Paul Tyler (00:30) You know, it was too short, too short. And I'm paying for it now, paying for it now as we get ready for our upcoming sales conference here that I'm looking forward to. Ramsey, yours.   Dave Hanzlik (00:34) Yeah.   Ramsey Smith (00:44) Good holiday. We actually spent some time in New York, which is sort of our historic home, which is fantastic. During the Christmas season, it was so, so busy. Frankly, it's great to see what looks like a really great strong recovery for the city over the course of the last year or so. So it's just great to see that kind of energy in the city. So it was fantastic. And other than that, college applications. So busy.   Paul Tyler (01:09) I don't know. Judging from the sketches on your wall, I don't think you're quite there, Dave.   Dave Hanzlik (01:14) No, not yet, although these are several years old. So, yeah, yeah.   Paul Tyler (01:18) Okay. Yeah. Hey, well, listen, we actually had a chance to catch up in person at the Limerick Annual Conference, which was great. But, Liz, it's hard at the beginning of the year not to look back and then look forward. You know, looking back to 2023, it was a big year in the annuity industry and also, you know, a big year for your company. Do you want to talk about the changes and the new name, maybe?   Dave Hanzlik (01:44) Yeah, yeah. I mean, 2023, as you mentioned.   true stage. We went to market and changed our name and brand in 2023. If anyone has done this before that's listening, they know this is a lot of work and wonderful, wonderful dedication from a bunch of talented folks. But it's really about for us, you know, we had a family of brands and we recognize that we want to over time really connect.   Paul Tyler (02:05) Oh yes.   Dave Hanzlik (02:21) across all the life stages of our customers, the financial services solutions that we can bring in. A huge part of that is our annuity and retirement solutions that help people as they're getting to and living through retirement. So I'm very excited about it and happy that we're through the first phase of it. Brand changes, there's always some things that trail for some period of time, but we think it's going to be a great thing for our annuity business.   true stage business in general.   Ramsey Smith (02:56) Fantastic. So look, we're coming off to Paul's point, a great year in annuities. A lot of that's been driven by the rate profile. And so curious to hear your thoughts, you know, one on sort of what segments you saw doing well and why you think they did well in 2023. And then we can sort of shift gears 2024, what that's like, what that's probably going to look like based on what could be.   higher rates for longer or maybe things sort of pull back a little bit. So tell us a little bit about 2023 for starters.   Dave Hanzlik (03:30) Yeah. And, you know, Paul, you and I saw a lot of this when we were together at the annual meeting. First of all, as we entered into 2023, we're coming off a historic year for the annuity business in general, over 300 billion of sales in 2022. And we're probably going to end up 2023 over 350 billion of sales. So another 20 plus percent year over year growth number. You know, yeah, Ramsey.   and Paul, we heard this, the rate environment is a big, big mover of this. And I think it's, you know, a couple of things we've seen, like one is it's helped, you know, recapture the imagination of advisors recognizing, you know, where annuities can help their clients. And in particular, we've seen the fixed annuity space, the MYGA multi-year guarantee annuity space has done extremely well. And   fixed index news did really well. And those are, I think a lot of that was driven by interest rates and advisors identifying that this was the value proposition was really hard to ignore for their customers. We also see the, what I saw in 2023 was a continuation though of growth and a number of other categories as well. The registered index links annuity space and another year that is over 10% growth.   and probably going to reach 50 billion of sales in 2023. So although it was around rates, I think what we were seeing is just advisors understanding and recognizing that the value of the guarantees that annuities can provide and really bringing it more to their customer base and taking advantage of how the rates and guarantees were showing up.   vis-a-vis what we'd seen in the past decade plus of the low rate environment.   Paul Tyler (05:31) Yeah, it was hard not to have a conversation at LIMRA about rates. And, you know, it was a blessing, it was a curse. I mean, the blessing in that you could sell, you know, the products are able to, we're able to show bigger rates, bigger interest rates, higher cap rates. You know, challenges, it was the speed at which it increased. I think a lot of companies had challenges, you know, repricing those MiGAs. I mean, David, we, you know, we would...   go out thinking we were going to be number one and number two. And by the time the rates hit, we were like in fourth place. It was, it was a crazy, crazy year. And then when the business did come in, did you have enough people in place, uh, to actually process the business? And, and, uh, I think, uh, we as a collectively, as a whole in the industry, I think we did a pretty good job, but I know that, you know, there were, there were service issues along the way.   Dave Hanzlik (06:05) Right, right, right.   Yeah, I think one of the, yes, there was a blessing and curse, you know, helping a lot more people using annuities, but stressing the operational administration framework of the industry. So, but I also think that's going to be a positive as you move forward in 2024 and beyond. I think as an industry, we were recognizing that there are some ways of looking at technology, data and...   the service models that could be advanced to take on spikes in business, more business. And it's just sometimes a crisis forces involvement and advancement. So I think that's something that we're going to see as a major.   And she's continuing to get better at service and administration and processing of business.   Ramsey Smith (07:27) So one of the things you and I talked about a bit, Dave, independently was some other areas that have seen growth that have been sort of smaller markets. So we had talked about Diaz in particular. Is that, and again, it will unlikely ever to be as big a market as FIAs or RILAs, et cetera, but there is a market. Is that an area that you think will continue to see growth and attention? I can say that certainly,   I've received inbound calls on them in a way that I hadn't in the past. So I'm curious if you're seeing any of that in your business sort of profile and if you think that might be part of the future as well.   Dave Hanzlik (08:08) Yeah, I do think, you know, Ramsey, as we move into 2024, there's, you know, there's advisors and clients are going to take a renewed interest and look at annuities in general, not just my guys or fixed index annuities. They recognize like, well, there's value here and that the higher rate environment has kind of been an impetus for looking at. So for example, deferred income annuities.   I think, I think you and I talked, I think part of it was like, hey, look, because of the rate environment, there's could just, this could actually just help people identify that there's, there's a deal here. And you know, there's something that we haven't been able to tap into for a few years because how low rates have been. I think just generally though, like income has been something that in 2022 and 2023, a lot of people weren't focusing on. And, but I think as   the latter parts of 2023, we started to see more interest in it from an industry perspective. And I think you can continue to see that. And if you look at industry data, it hasn't really gone away. It's just the accumulation side has just exploded. And the need's still there. I'd also be curious, Ramsey, and it kind of was adjacent to our discussion, was part of it is...   Ramsey Smith (09:24) 100% Yeah.   Dave Hanzlik (09:37) a number of discussions, plenty of these discussions in 2023 where people are like, well, rates are so great. This is the time we should, there's a deal here. And so, you know, and part of, for me, part of it's like, well, that this is part of what annuities are supposed to help people with, which is help them like not get swayed by ups and downs in markets. So   Ramsey Smith (10:04) Mm-hmm.   Dave Hanzlik (10:05) there is a little bit of a lot watching behavioral finance play out where people like rates look so good. Now I'm going to jump into this, you know, universe. So that is something I think as we move into 2024, you know, again, looking at like, how are people looking at plans, their long-term plans, and, you know, I think a crisis can help people kind of re-examine what their long-term goals are. You know, someone feels like they could be all in equities and then, you know,   markets drop 30%. Maybe they really can't be. But I think that's something that will be a really interesting topic and item to kind of navigate in 2024 is kind of get back to – and partly I think rates are going to level out a bit here. And as they do, now are people going to kind of start looking about what is the financial plans that we're putting in place for our clients?   what are the solutions that can make sense? And income, I think, is one of them.   Ramsey Smith (11:08) Yeah, no, absolutely. I mean, it was an interesting discussion I had with this client, ultra high net worth individual. And so liquidity was not an issue. It was really a matter of, so the issue of a deferred income annuities, you essentially have a loss of control of the assets you allocate to it. And so liquidity wasn't an issue for this client. It was very much this idea of creating   some sort of counterpoint, some diversification into a portfolio that otherwise was risk loving, is probably not the way I'd put it, but risk comfortable. It was a very sophisticated investor. And so that's why I thought it was interesting. And to your point, like pricing levels were very attractive, both because of rates and because of appetites relative to longevity risk, you know, at that moment in time. And so I think it worked out well for all parties involved.   Dave Hanzlik (12:04) Yeah, I think, you know, when you look at income today, the industry has, you know, learned a lot of lessons during the Great Recession and, you know, now has deferred income annuity is a great tool, right, Ramsey, for those that don't need the liquidity. But I think the pricing and the creativity around solutions, whether they be in the variable annuity space, the redshift, and the annuity space.   fixed the next news was in the fixed annuity space, which are almost very close. There's fixed annuities with income options that are very close to deferred income annuity except with liquidity, right? So I think there's a lot of great options out there. And I think the industry has done a really good job of setting up the solutions that can be appealing to customers, as well as, you know, we've got...   we have the risk return, risk management piece down really well.   Paul Tyler (13:08) And Dave, I guess, where do you see the biggest white space in the business? I mean, there are ones where if you look at the reports, you say, okay, well, how do we increase penetration in the RA channel? Ramsey, your topic, how do we get more annuity sales in the workplace? The numbers are low, the opportunity is big, but it's also the barriers are really high. I mean, if you sort of think of your CEO of the industry.   Where would you say we should be putting our bets here over the next few years?   Ramsey Smith (13:39) That's a great question.   Dave Hanzlik (13:41) Yeah, I mean, I think those two topics as well as if you think about the topics of, you know, income and retirement plans and the solution that, you know, what's consistent in all of them is the complexity of trying to, you know, have a technology stack and operational stack that can fit within how those marketplaces work.   because they weren't created to accommodate the kind of guarantee solutions. And so I think that's the big challenge to, I think all three of those are really interesting opportunities. But if you're asking me like, okay, Dave, like next few years, where do you think the white space is? I mean, this is no surprise given kind of what our company focuses on. I still think registered index link annuities is a...   wonderful solution because it captures the, you know, addresses the need. Everyone, you know, people are using news because they want downside protection. And then with RILAs, they have the upside potential that they need. And now it's had a lot of discussions and there were discussions at the Limmer meeting, Paul, like, well, you know, because of where rates are, does this mean like RILAs aren't as important? And you still saw...   double-digit growth in RILAs in 2023. And when I talk to my counterparts and other companies, everyone has a RILA or is looking at it, you know, because I think it's just a really creative solution that can kind of bridge a gap of, you know, because people need to continue to grow their asset base, right, but they also, guarantees are a wonderful way of kind of helping them navigate risk and, you know.   of control their behavior risk as well as stabilize the portfolio. And even like, it goes back to Ramsey when you're talking about your higher net worth client that was like part of using like a deferred income annuity, it stabilizes part of their portfolio that allows you and them to work on taking risk in a fashion that makes more sense for their needs. And so,   Ramsey Smith (16:02) Mm-hmm.   Dave Hanzlik (16:13) A lot of, so I really think RILAs are, they'll continue to see them become a bigger and bigger slice of the NUIDI product.   Ramsey Smith (16:21) Can I just sort of extend that a little bit? Just curious, and I have a follow-up comment. So RILAs are interesting. RILAs are registered. So a different, potentially different type of advisor has to sell it, right?   And so I guess my question is like, so is there beyond just the fact that it has practical implications for the customers, does it open up a new target audience? Has it opened up a new target audience for you in terms of advisors that you are or could work with?   Dave Hanzlik (16:33) Right.   Yeah, we've seen it in two fashions, Ramsey. One is, we found that with, you know, it is registered. So, but, you know, some advisors that are registered tend to work with, you know, tend to work with fixed annuities more, fixed index. They tend to work, you know, we found that this has kind of helped them open up, you know, a better way of getting after upside potential with their customers.   Ramsey Smith (17:08) Yeah.   Dave Hanzlik (17:19) with a customer base that tends to be more conservative that they say, oh they want to manage accounts or they want to be in mutual funds, but then as soon as there's a market correction they want to run back into CDs and fixed annuities. So this has been able to help those advisors and have a more logical solution to help their customer base. The other place is, and this is I think, is folks that advisors that just really weren't using annuities, right?   Because they're very comfortable with efficient frontier optimization. And this is something we have many conversations with. We're like, how do you do this? Conversations where we had to kind of like, how does the, how do you, are you sure this makes, you know, advisors are really, maybe have your background, Ramsey, that they really understand how it   how insurance companies construct these solutions. I think it could be something that could help us with the RIA space, traditionally a space that's more focused on just not using guaranteed solutions as much. So those are the two places we've seen as our company, where we've seen some build bridge out into some new space that we weren't seeing before.   Ramsey Smith (18:29) Yeah.   So part of the reason I bring it up is I recently was asked by a family member, a friend actually, to take a look at a portfolio that somebody who was retired had and it was run by sort of a name brand advisor shop or a wirehouse type. And I looked at the asset allocation and 10% of it was allocated into what they called alternatives. But essentially they were structured notes. I looked at the structured notes and it's like...   these structured notes have the same risk profile that a RILA would have. They were really, you know, twin with what are, other than the fact they were written on a bank's paper, as opposed to written on the paper of an insurance company. So I think that sort of the aha moment for me was that, like, there's already use of very similar products already in there. Sometimes they're based on sort of central asset allocations. Some, you know, maybe they're,   made at the company level and the advisors just sort of take what the investment they're supposed to do but it's my way of saying that like there are there are places where things that are close enough to Rila's already exist and are being allocated that might be a business opportunity for you and for others in the space.   Dave Hanzlik (20:00) Right, right.   Paul Tyler (20:01) Interesting. Well, you know, we've had Joe Jordan on a couple of times. I worked with Joe back at MetLife way back when, and Ramsey, well, he always said was, how do you get somebody to do something new as you make it look like something they already do? So, and I think these products that we put out, as much as we think and talk about consumer value, it's, whoever the independent agent, the registered rep, the independent financial advisor,   kind of be, they have to, the product has to be one that they feel comfortable selling it probably as close to the process they've already done. Ramsey, I'm presuming you had probably a relatively easy discussion saying, look, you already own these bank structured notes. Look at this product over here. It's kind of similar and maybe it's a little more efficient.   Ramsey Smith (20:48) Yeah, so I was evaluating, I wasn't selling this. I was just trying to help them understand what they had. But I think it's that balance between pattern recognition, like the advisor understands it well enough, but your offering as TruStage is unique enough that they understand that it's different than the other things that they recognize enough that it's in their comfort zone. And that's the balance that you...   Paul Tyler (20:52) Yeah.   Dave Hanzlik (21:15) Yeah, I really like this question. It does remind me of one of the things that as an industry we really need to continue to focus on, whether it be in new spaces that we have under-penetrated like RIAs or just our current spaces, our current broker-dealer partnerships, how do we continue to make it as easy as possible for the advisor and client to use our solutions because it's a highly regulated...   industry. There's a lot of complexity of just trying to pull sources of funds and all that. And that continues to be, you know, and it's always a topic at our industry conference. There's multiple topics on this and it's something that we continue to focus in on in terms of our investments and the industry in general. And that's one of those things that I, you know, I continue to encourage my peers to like, where are we finding ways of   Ramsey Smith (21:46) Sure. Yeah.   Dave Hanzlik (22:10) collectively trying to make this better for those that we're working with. It's not about, we're trying to just help make this solution more widely available, more easily usable in the different fashions that clients are getting served around their financial and retirement needs.   Ramsey Smith (22:22) Yeah.   Paul Tyler (22:29) So what would you put? It's January. We're still pretty close to the first New Year's resolutions for our insurance industry to do exactly that. They make it easier for advisors to explain these things and communicate the value.   Dave Hanzlik (22:45) Can you say that again, Paul? Sorry.   Paul Tyler (22:46) Well, what would you, you know, if you had a new year's resolution list for the industry, you know, what would make the top of the list there to make it easier to sell products to clients?   Dave Hanzlik (22:59) Yeah, I think it would really be a focus in on working with the distribution partners.   you know, how the solutions are, you know, seen and evaluated. And it kind of goes back to think what you, you know, Paul, you and Ramsey were kind of talking about before, like the pattern recognition and I was really working hard on with our partners, how this is similar to where this is similar to things that they're comfortable with and how do we kind of fit them within that technology and operational and process stack and say, Hey, like it's, it's not the same as what you have. It has some.   advantages, you know, that provided, you know, allow it to be, you know, another arrow in the quiver. So I think the focus on like education of, you know, how this is similar and then how do we make it as easy as possible to kind of fit it within the process. Because I think that's oftentimes what we see in terms of what we get in some pretty specific discussions with our distribution partners. It's like...   lot of it's like they like this when they understand this solution they like it and then it's just like well there's all sorts of things that we all these roadblocks to make it harder you can make it hard for an advisor to potentially use it and it's not to say like a news or that much there's so much more hard harder to use there's always like some like mutual funds management there's always things that can kind of get in the way of using them for a variety of reasons but that's what I would focus in on   Ramsey Smith (24:25) Mm-hmm.   Agreed. Well, I think when you sort of peel back the onion on virtually any financial product, even, and I say this sometimes, that even index funds are, I think, are more complicated than people think. It really ultimately comes down to sort of comfort and familiarity. I think that ultimately is what makes the world move, make this world move. Yeah.   Paul Tyler (24:44) Okay.   All right, so I got a double click on this here, Dave. So, you know, I was there at LIMRA on this platform, this panel talked about   Ramsey Smith (25:10) Uh oh.   Paul Tyler (25:15) AI, general, genera of AI. Boy, great for pattern recognition, great for, is that, what kind of role is that gonna play in 2024 in our industry, do you think?   Dave Hanzlik (25:15) Yeah.   Well, I think every single company in the industry is looking at it and trying to figure out, because I think we've all seen the applications of it. Hey, look, it'll write a term paper in 10 seconds. It'll take a...   create a 40 slide PowerPoint for you in 10 seconds. So, us and our peers are all looking at where are some places that it can be used. But it's one of those things that there's a host of other issues that you have to navigate, because all of our companies are handling very sensitive information. And so, part of what we need to do is make sure we're...   We have it in the right spots and really understand and test through it. But I think for us again, in 2024, I think the industry, it will be more around how can we make operational processes more efficient and then, you know, and then just kind of watching like, okay, are there other places we can extend it and how can we fit that within appropriately within privacy, security, regulatory frameworks? Because again,   This is really, there's definitely sensitive stuff here that we all deal with, and rightfully so.   How about you, Paul? What do you think?   Paul Tyler (27:06) Oh, I'm bullish on it. In fact, don't get me started. No, I, listen, you know, I, everything you say I'm living, living the dream with our internal groups, but we've got some interesting sort of pilots, uh, in the works here. Ramsey knows some of them. Um, I do think we're going to have a great event Ramsey, if you want to talk about it in April, April 8th out in Las Vegas, talking about retire tech innovation in retirement, David, hope we can get you out there and your team. Um,   Ramsey Smith (27:08) You're going to get him started. Don't get him started. We won't have time.   Dave Hanzlik (27:10) Hahaha!   Paul Tyler (27:34) send you some information on it, but this would be the third event that we've held. Ramsey, I think, yeah, you've been... let's see...   Ramsey Smith (27:41) This will be two out of three. So the first one was in Hartford a couple years ago and I was traveling so unfortunately I couldn't make it. You guys sent me a nice message. You sent me a short video letting me know I was missed. So I definitely appreciated that. And then the last one was earlier, I want to say earlier this year, no it was last year. It was March of last year, sponsored by Capgemini. You guys put together a great space with them. That was fantastic. And now we're going on to the big stage. We're going to Las Vegas. So you know.   Dave Hanzlik (27:44) Mm-hmm.   Paul Tyler (27:52) Ha ha ha.   Ramsey Smith (28:10) must be doing something right. That's fantastic. Glad to be part of it.   Paul Tyler (28:12) Yeah. So it was great to have you on here. I don't know, any parting thoughts, advice for people actively selling annuities and having these conversations with clients on a daily basis?   Dave Hanzlik (28:29) Yeah, you know, maybe we kind of touched on this before, but two things. One is like, do you think, you know, we should always navigate through recency bias? Like, it's been a high-rate environment, but you know, like, I think a lot of the opportunities are around, you know, with annuities in particular, it's like, hey, like, there's some great innovation that's happened and continuing to kind of explore how it can help from an income perspective, accumulation perspective.   That's one layer. It's just continue to challenge like, you know, what solutions you're using and how that fits in with the longer term plan that you're working with your clients. And then the second one is I think this theme that we're kind of getting after like, you know, and one that we'll continue to work on and focus on is like, how are we trying to make the process of working with our industry as simple as possible and how are we like looking at tools like AI to kind of make this.   These solutions and the partners we're working with make it as efficient as possible to help serve clients. Those are the two things that we'll continue to zero in and focus on. We're coming off, again, probably it'll be a historic year. I think that lays a great foundation to continue to help people with these solutions and things we can do as an industry.   Paul Tyler (29:56) All right, this was great. Ramsey, any final thoughts, questions?   Ramsey Smith (29:59) Oh, that's, I look, I just want to, I agree with Dave, ease of use. Ease of use is a growth, is a growth area for our industry. And I say that from somebody that touches the industry in many, many ways, distribution, my risk management from my former life as a board member. I think ease of use is, uh, ease of use is, is really going to be a, uh, an important and valuable growth area for, not just for the clients, but also for. You know, the, all of us that work in the industry, I think it will be.   Paul Tyler (30:07) Hahaha!   Ramsey Smith (30:29) think it will be universally beneficial.   Paul Tyler (30:32) Annuity UX. What do you think about that, Ramsey? Is that a hashtag? Dave, you like that? 2024, hashtag Annuity UX. All right, Dave, hey, thanks so much. Look forward to having you back. And well, listen, we'd love to catch up with you later in the year. Ramsey, thanks. And thanks to all our listeners. Join us again next week for another great episode of That Annuity Show.   Ramsey Smith (30:36) Sure, yes.   Dave Hanzlik (30:39) It's great, Paul. You're the Chief Parking Officer, so...   Ramsey Smith (30:40) Yeah. Here we go. Yeah.   and   Sure.   __   Paul D. Tyler | CMO ptyler@nfg.com https://nfg.com M: 914-356-2138  

“Effective leaders help people see beyond what they're capable of.” - Terrance WilliamsThank you for tuning in to episode 174 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Amazon Business. With the value and convenience of Amazon, plus innovative tools and features, purchasing leaders in credit unions can reduce costs, save time, maintain control, and efficiently scale operations. Amazon Business, the most comprehensive one-stop shop for business purchasing.My guest on today's show is Terrance Williams, President & CEO at TruStage. Terrance shares his career journey that led him to his current role at TruStage. TruStage, formerly known as CUNA Mutual Group, is a mutual insurance company that provides insurance, investments, and cutting-edge technology to cooperatives, credit unions, and their members worldwide. As we look to the future, TruStage is focused on evolving to stay ahead and continue meeting the ever-changing needs of members.During our conversation, Terrance shares his experiences of developing professional relationships and resources within the industry. He shares the lasting impact mentors have had on his career and gives advice to those working towards a leadership role. Terrance discusses key points to stay relevant in today's digital world. Listen as we explore ways to evolve and stay ahead while being united in driving our industry forward.As we wrap up the show, listen in as Terrance shares the best piece of advice he's heard about authenticity, why fulfillment is part of his view of success, and which actor he'd choose for his biopic. Enjoy my conversation with Terrance Williams!Find the full show notes on cuinsight.com.Subscribe on: Apple Podcasts, Spotify, Stitcher Books mentioned on The CUInsight Experience podcast: Book List How to find Terrance:Terrance Williams, President & CEO at TruStagetrustage.com        Terrance: LinkedIn TruStage: LinkedIn | Facebook | Twitter | Instagram

“Let's change the world and do it together.” - Gerry SingletonThank you for tuning in to episode 164 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by PSCU, the nation's premier payments CUSO and an integrated technology solutions provider. Visit PSCU.com to learn more and discover PSCUTV, a new thought leadership platform hosted by PSCU Chief Growth Officer, Brian Scott. Each episode explores top-of-mind insights in the credit union industry.My guest on today's show is Gerry Singleton, President & CEO of the Montana Credit Union Network (MCUN). Gerry shares the career journey that led him to credit unions 25 years ago. His journey began with TruStage, formerly known as CUNA Mutual Group and today he continues to foster his impact working with MCUN to support and serve credit unions and their members in Montana. He is excited for the future and believes credit unions can provide solutions for people and communities through collaboration.During our conversation, Gerry and I talk about embracing collaboration to empower the credit union industry, globally. He talks about the power of mutual support and helping financial institutions across the industry become more relevant and effective. Gerry shares the lasting impact mentors have had on his career and life, and how he pays it forward to the next generation. Listen as we discuss ways to connect dots within the credit union industry and continue driving forward.As we wrap up the show, listen in as Gerry talks about his word of the year and how he puts it to action, his book recommendations, and his love for 1920s musical artists. Enjoy my conversation with Gerry Singleton!Find the full show notes on cuinsight.com.Subscribe on: Apple Podcasts, Spotify, Stitcher Books mentioned on The CUInsight Experience podcast: Book List How to find Gerry:Gerry Singleton, President & CEO of the Montana Credit Union Networkgerry@mcun.coopmcun.coop         Gerry: LinkedInMCUN: LinkedIn | Facebook | Instagram | Twitter

“We believe in credit unions.” - Bob Trunzo In episode 162 of The CUInsight Experience podcast, host Randy Smith, a co-founder of CUInsight.com, sits down with Bob Trunzo, President and CEO of TruStage, (formerly CUNA Mutual Group).After the recording of this episode Bob announced his retirement. You can read all about that here and learn who will be taking the reins from Bob this fall. Congratulations Bob!This episode is brought to you by CUES, the credit union industry's leading talent development solutions provider. After listening to our show, be sure to learn more about TalentNEXT, the conference that takes a laser-focused look at smart people strategies for your credit union. Register today!In this insightful conversation with Bob Trunzo, he recounts his career journey at CUNA Mutual Group, culminating in their recent rebranding to TruStage. TruStage, a mutual insurance company, has a global reach, providing insurance, investments, and cutting-edge technology to credit unions and their members. The team at TruStage sees this brand change as a prime opportunity to enhance their service and strengthen the credit union movement.During our discussion, Bob shares his insights on the rebranding process and adapting for the future while remaining dedicated to the credit union industry. We delve into the significance of delivering a seamless experience for members and the necessity of adaptability to maintain relevance. Bob also reveals the most impactful investment he made in his career and the invaluable role of having mentors by his side. He underscores the importance of listening as a leader to gain diverse and valuable perspectives. Join us as we explore the future of TruStage, its unwavering commitment to credit unions and their members, and its rich legacy of support.As we conclude our conversation, Bob reflects on the last time he experienced genuine amazement and emphasizes the crucial balance between family time and being fully present in the moment. Prepare to be inspired as you join me in this engaging discussion with Bob Trunzo!Find the full show notes on cuinsight.com.Subscribe on: Apple Podcasts, Spotify, Stitcher Books mentioned on The CUInsight Experience podcast: Book List How to find Bob:Bob Trunzo, President & CEO at TruStage (formerly CUNA Mutual Group)trustage.com         Bob: LinkedInTruStage: LinkedIn | Facebook | Twitter | Instagram

This is your WORT local news for Thursday, May 25.Folks experiencing cardiac arrest in Dane County are nearly twice as likely to live in Dane County compared to the rest of the country,Union workers at TruStage, formerly known as CUNA Mutual Group, have overwhelmingly voted to extend their strike,And in the second half, requesting records from quasi-governmental groups, Memorial Day weekend brings great fishing weather, and the latest from Forward Madison FC.

CUNA Mutual Group office workers are set to go out on strike today. Plus, a tough night for the Mingos and a big exhibit for a local artist.

This is your WORT local news for Wednesday, May 17.Community members met locked doors when they attempted to submit a petition asking for CUNA Mutual Group management to bargain in good faith,A New York Times journalist finds a network of “scam PACS” with three Wisconsin men at its heart,And in the second half, GOP lawmakers introduce a bill to address PFAS, political protests and other news in 1960s Madison, and the most comprehensive weather report on the airwaves.

Jim Welsh, portfolio manager at Smart Portfolios and editor of the MacroTides newsletter, says that the next downturn is being set up by recent moves that have bolstered confidence and lulled investors into feeling good. When the market turns, closer to mid-year, Welsh thinks the disappointment of those investors will make the market more vulnerable to 'a significant decline,' which he believes will take the Standard and Poor's 500 down to the 3,500 level, with a hard-landing economy putting 3,200 within the realm of possibilities. In The Big Interview, Steve Rick, chief economist at CUNA Mutual Group, foresees a 'growth recession,' likely to start in the second half of 2023 as consumers start to tighten up their spending. Rick says a recession, if it happens, will be mild. In The NAVigator segment, Steven Perry, vice president at XA Investments, discusses the benefits and risks associated with leverage in closed-end funds during a rising-rate environment, plus Chuck answers a listener's question about how he set up -- and changed over time -- the allowance practices used with his daughters.

In this episode, we have a fantastic conversation with Aisha Everett-Khalif, Business Manager at CUNA Mutual Group. Aisha shares her journey from Assistant to Business Manager. We talk about her intentional morning routine, how she manages her time and the challenges of an in-depth role. We discussed her DEI work and the importance of bringing your authentic self to work.The EA Campus

Bruce Bauer understands how credit unions sometimes push establishing a charitable donation account down on their list of priorities. But Bauer, an executive benefits specialist with CUESolutions provider Cuna Mutual Group, rather wishes they wouldn't. In this episode, Bauer explains that credit unions that have charitable donation accounts can get additional revenue from the same budget line item for their philanthropy. That's because CDAs allow them more investment flexibility (and potentially more return) both on the dollars they plan to donate plus a specific amount of additional funds.In the show, Bauer details the rules and regulations the National Credit Union Administration has in place to govern credit unions' use of CDAs. He also talks about some cool successes in charitable giving that have been facilitated by the use of one of these accounts. In all, Bauer thinks using a charitable donation account is something every credit union should at least consider, as it can set them up for a triple win—to “help charities in their communities, help the credit union brand and help credit unions dominate the community banking space.” Links for this episode: TranscriptHow to Make Charitable Donation Dollars Work Harder by Cuna Mutual Group Charitable donation accounts through Cuna Mutual Group CUES Symposium 

The credit union space, like all of financial services, was dramatically impacted by the pandemic. With consumers demanding digital access to financial products the industry had no choice but to embrace fintech offerings. This has presented an opportunity for an organization like CMFG Ventures, the venture capital arm of CUNA Mutual Group.Our next guest on the Fintech One-on-One Podcast is Brian Kaas, the President and Managing Director of CMFG Ventures. His company is focused on making fintech investments that will benefit the credit union space, while at the same time helping to bring together the fintech and credit union communities.In this podcast you will learn:Their founding story and how they fit in with CUNA Mutual Group.The investment thesis of CMFG Ventures.The three main fintech verticals they are focused on.Details of their two investment funds.What the last three years have been like for CMFG.Why they have remained actively investing in 2022.How due diligence has change this year compared to 2021.Why they created their Fintech Forum.The state of play in credit unions today and how they have fared the last couple of years.Why credit unions are more open to fintech partnerships now.How credit unions are positioning themselves to focus on a younger demographic.Why and when they acquire fintech companies and the niche they are focus on there.Brian's vision for the future of the credit industry.The fintech trends he will be following most closely in 2023.Connect with Brian on LinkedInConnect with CMFG Ventures on LinkedInConnect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes

Today, I'll be speaking with two members of the CUNA Mutual Group team about their research to get some of those answers: Kevin Cummers, TruStage Life Products Director, and Sarah Randle, TruStage Program Specialist.  We'll discuss common member worries, the goals life insurance can help them address, barriers to an insurance purchase, and the steps your credit union can take to better understand your members and their needs. Kevin, Sarah, great speaking with you, and thanks for joining me today. 

Scott Knapp, chief market strategist at CUNA Mutual Group, says that central bankers are engineering a recession in order to kill inflation, and that investors are asking the wrong questions when they wonder how deep and how long a recession will be instead of wondering whether the mild recession most people expect will be enough to get the job done and fix the problem. Knapp believes that inflation is stubborn enough -- and that core inflation is accelerating -- to force a "more meaningful recession" that creates a longer downturn. Despite that forecast, Knapp says he is sticking with current asset allocations to ride things out, noting that a lot of the recession is already priced into the market. Also on the show, Kyle Guske of New Constructs revisits Tesla in "The Danegr Zone," discussing whether Elon Musk's distractions are adding pressure to a tenuous market position, Jenn Tracy discusses an IPX1031 survey in which half of Americans say that their dream home is "unattainable" in today's rising-rate, high-cost real estate market and, in the Market Call, David Barse, chief executive officer at XOUT Capital discusses the importance of eliminating worrisome stocks from a portfolio.

If you're like most litigators, you now regularly issue subpoenas that command the deponent to appear “Via Zoom Videoconference,” or something similar. In this episode, Jim Garrity explains why doing that - rather than listing a physical location for the deposition - may render your subpoena fatally defective and unenforceable.SHOW NOTESOrder Denying Plaintiffs Motion to Compel General Dynamics' Compliance with Subpoena, Fed. Ins. Co. v. Tungsten Heavy Powder & Parts, Inc., No. 21CV1197-W-MDD (Pacer Doc. 53), 2022 WL 2820667 (S.D. Cal. July 18, 2022) (denying motion to compel compliance with subpoena in part because subpoena failed to command attendance at a specified “place of compliance; instead, it merely listed the place as “VIA ZOOM VIDEO CONFERENCE”)Frobe v. UPMC St. Margaret, No. 2:20cv00957-CRE, 2021 U.S. Dist. LEXIS 129924, at *3 (W.D. Pa. July 13, 2021) (“ ‘Zoom Videoconferencing' is not a ‘Place;' rather, it is a method of taking the deposition;” court required subpoenaing party to modify subpoena to have place of deposition changed to within 100 miles of deponent's home or place of employment, whichever was more convenient to deponent)Russell v. Maman, No. 18-CV-06691-RS (AGT), 2021 WL 3212646, at *2 (N.D. Cal. July 29, 2021) (declining to enforce subpoena that listed place as “Via Zoom;' court could not determine with certainty that it had jurisdiction because it could not tell from subpoena that it was the district where compliance with the subpoena was required)Opposition to Plaintiffs Motion to Compel General Dynamics Compliance with Subpoena, etc., Fed. Ins. Co. v. Tungsten Heavy Powder & Parts, Inc., No. 21CV1197-W-MDD (Pacer Doc. 38), 2022 WL 2820667 (S.D. Cal. July 18, 2022) (excellent memorandum in opposition to enforcement of subpoena that failed to specify “place” of deposition and instead listed the place as “VIA ZOOM VIDEO CONFERENCE”)CSS, Inc. v. Herrington, 354 F. Supp. 3d 702, 709 (N.D. Tex. 2017) (“Under Rule 45, then, the place of compliance must be a physical “place” subject to “geographical limits” and capable of being measured according to mileage;” provision of email address, where subpoenaed documents are to be produced, was insufficient)Fed. R. Civ. P. 45(c)(1)(A) (providing generally that place listed in subpoena for compliance must be within 100 miles of the witness' residence, place of employment, or where the witness regularly transacts business)Fed. R. Civ. P. 45(a)(1)(A)(iii) (imposing requirement that subpoena state the specified time and place for compliance)**The following authorities were added after Episode 107 was aired:Chen v. Federal Bureau of Investigation, et al., No. 22-MC-0074 (CRC), 2022 WL 17851618, at *3 (D.D.C. Oct. 18, 2022) (rejecting argument that non-party remote deposition subpoena was unenforceable because it did not specify a physical location)Hawkins, et al. v. CUNA Mutual Group, etc., No. CIV-22-536-SLP, 2022 WL 19001967, at *2 (W.D. Okla. Nov. 21, 2022) (denying motion to quash Zoom deposition subpoena of Wisconsin lawyer, without prejudice to refile in Wisconsin, nothing that motion must be filed where deponent will testify if location is not in same district where action is pending)

Despite year-to-year growth in overall membership and total assets for the global credit union movement, World Council of Credit Unions' (WOCCU) 2021 Statistical Report shows major gaps in key product and service offerings have resulted in different priorities and risk concerns for credit unions in different parts of the world. As of December 31, 2021, there were a total of 393,871,631 members of 87,914 credit unions worth $3.48 trillion in assets across 118 countries. Along with providing statistics on members, assets, savings and loans, the 2021 Statistical Report also features first-time data sets on credit union: Strategic priorities. Risk Concerns. Access to various products and services. Taxation. On Episode 18 of the Global Credit Union Podcast, we take a deep dive into the data with Steven Rick, Chief Economist for CUNA Mutual Group, and Dalia Mehiar, Monitoring, Evaluation and Learning (MEL) Program Manager for World Council. We discuss some the regional differences and disparities, trends and surprises that come out of all those numbers. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/woccu/support

This week, I'm joined by my friends Alyssa & Nicole. We met through the Fulbright Program as English Teaching Assistants in Germany back in 2006!Incorporating clips from the “podcast project”, the three of us listen to the clips and carry on the conversation started by my students Armaan & Danny.If you're looking to gain insight into disability inclusion work and Asynchronous communication, you're in the right place!Topics Include:DEI in OrganizationsImportance of Creating an Inclusive CultureSelf ImprovementSituational LeadershipFormal Training vs On the Job TrainingReconnecting and Rejoining Society After these last Few YearsAlyssa Ryanjoy (she/her) leads a team supporting an equitable and inclusive hybrid work environment at CUNA Mutual Group. Her career has included diverse roles and industries but she has always enjoyed bringing structure to new ideas while coaching and mentoring others. She is deeply involved in Diversity, Equity, and Inclusion work with a special focus on disability inclusion.  Alyssa attended the University of Wisconsin - Madison for both her Bachelor's degree in Economics/German and her MBA. She loves volunteering with local organizations and currently serves on the board of First Unitarian Society of Madison, her faith organization, and Movin' Out, a disability justice organization focused on housing. Connect with Alyssa on Instagram, Facebook, and LinkedIn.Nicole Walberg (she/her) has worked over the past 18 years as an admissions counselor, academic advisor, fellowship advisor, study abroad advisor, international student advisor, and director of a college advising office. She currently owns her own business, which helps students navigate their college application and academic experience.She is a Pacific Northwesterner, Fulbright scholar, German speaker, kitchen vixen, lover of the outdoors, and a cancer survivor. She loves to support others as they battle cancer and to help people navigate the path to their future career. Connect with Nicole on her website, Facebook, and LinkedIn.Daniel Stonis (he/him) is currently a Temple Graduate Student, studying for his MS in City and Regional Planning.Connect with Daniel on Instagram and LinkedIn.Mohamed Armaan Nathani (he/him) is a current student in the Adult and Organizational Development major at Temple University. Connect with MG on Instagram and Facebook, too!Follow BTV on Instagram and Facebook for all updates and releases.A ByVesta Production.

Akshay Krishnaiah is CEO & Founder of Line, the fast-growing fintech company. After a successful career at Paypal & eBay, he stepped out on his own. And he personally interviewed hundreds of people to find his first few employees. Based in SF, Line is the Venture-backed company helping American working-class Americans who are underbanked. Their first offering is a “Get cash now, pay later” service. Akshay & team have built a highly-scalable model. With a team of just 30, Line provides Underwriting, Dispute management, Risk operations, and 24-hour in-house customer support. Clearly, they're onto something big. Investors include: Techstars, Avesta Fund, CUNA Mutual Group, Goodwater Capital, overtime.vc, SustainVC. In this 20-minute conversation, he shares how he's put a Rockstar in every seat.

JPMorgan Chase currently invests $12 billion in technology annually, which is nearly twice as much as the IT budget of credit unions nationwide—combined. For this reason, it's becoming increasingly challenging for credit unions to keep pace with the technology, research, and development of larger financial institutions. To stay relevant and continue improving client experiences and offerings, credit unions must find ways to leverage technology and use emerging trends or disruptions to their advantage. Our "C.U. on the Show" podcast guest describes why fintech partnerships, which integrate financial services and technology to address various needs, prove to be a more efficient credit union solution. Doug welcomes guest Brian Kaas, president and managing director leading CMFG Ventures, CUNA Mutual Group's venture capital entity that focuses on strategic, early-stage investments in the credit union, financial services, and insurance industries. Brian shares the trends CMFG is observing, how credit unions can benefit from fintech partnerships to address common and emerging challenges, and what credit unions should do today to prepare for the future. Stream the episode to learn more.

Steve Rick, chief economist at CUNA Mutual Group says that while economic growth has slowed -- causing what might be considered a "growth recession" -- the economy itself should be able to avoid a full-blown recession, as inflation eases and consumers and investors realize "they kind of overreacted a bit" to current conditions. But there's also a second Big Interview with a guy named Steve on this show, as Steve Sosnick, chief market strategist at Interactive Brokers says that the market must first find stability in low-risk assets like short-term Treasury bonds before investors can accurately size up riskier assets like stocks. He sees selective opportunities for patient investors right now, while waiting for the Federal Reserve "to take the foot off the brakes," which he thinks will help the market set a bottom and move forward to a rebound. Also on the show, for the second consecutive week, Tom Lydon of VettaFi.com turns to a managed-futures, commodity-based fund as his "ETF of the Week."

This episode was produced remotely using the ListenDeck standardized audio & video production system. If you're looking to jumpstart your podcast miniseries or upgrade your podcast or video production please visit www.ListenDeck.com. You can subscribe to this podcast and stay up to date on all the stories here on Apple Podcasts, Google Play, Stitcher, Spotify, Amazon and iHeartRadio. In this episode the host John Siracusa chats remotely with Brian Kaas, President & Managing Director at CMFG Ventures.  CMFG Ventures is a venture capital arm of CUNA Mutual Group that invests in financial and insurance solutions.   Tune in and Listen. Subscribe now on Apple Podcasts, Google , Stitcher, Spotify, Amazon and iHeartRadio to hear Thursdays episode with Brian McLoughlin & Kevin McLoughlin from MTech Capital. About the host:   John, is the host of the  ‘Bank On It' podcast recorded onsite in Wall Street at OpenFin and the founder of the remotely recorded, studio quality standardized podcast production system ListenDeck. Follow John on LinkedIn, Twitter, Medium

Brian Kaas, President & Managing Director, CMFG VenturesCMFG Ventures is the venture capital arm of CUNA Mutual Group, a credit union partner since 1935. More than 95% of US credit unions count on CUNA Mutual Group for a range of financial products and services. The VC unit has some 27 portfolio companies and has invested $240 million. Brian Kaas, President and Managing Director of CMFG Ventures speaks to Robin Amlôt of IBS Intelligence about the state of the VC marketplace and what financial institutions need to know when partnering with a new FinTech.

Katie Stockton, founder at Fairlead Strategies, says the market appears to be in a long-term trading range for 2022, not because of the geopolitical concerns over war in Ukraine or the worrisome inflation numbers or pressure on interest rates at home, but instead based on technical reasons which show that the major indexes have lost upside momentum and will struggle to get it back. In the Big Interview, Scott Knapp, chief market strategist for CUNA Mutual Group, says that the conflict in Ukraine has changed the headlines, but it shouldn't have changed portfolios much because economic struggles were easy to foresee at the end of last year; likewise, he's not changing his outlook or strategy for 2022 until he sees a slowdown in demand and a reduction in gross domestic product. This show also features John Cole Scott of Closed-End Fund Advisors and the Active Investment Company Alliance, discussing the promising investments created by an important recent evolution in closed-end funds, and Kevin Kelly of Kelly ETFs -- a firm with funds specializing in gene-editing technology, residential and apartment real estate, and hotel and lodging companies -- talks stocks in the Market Call.

“We're standing shoulder-to-shoulder with credit unions.” - John CassidyThank you for tuning in to episode 27 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.My guest today is John Cassidy, Director of Credit Union System Relations at CUNA Mutual Group. CUNA Mutual Group built an ecosystem designed to help credit unions succeed, and their strategy is designed on the belief that a brighter financial future should be accessible to everyone. They have a strong commitment to making financial products easier to own through simple and affordable solutions, helping credit unions meet their members' needs. CUNA Mutual is there for credit unions and their members in the moments that matter. John is especially proud of CUNA Mutual's relationships with credit unions and the overall system and the ways CUNA Mutual demonstrates that they are truly a partner with credit unions. CUNA Mutual Group builds, buys, and partners with others to provide capabilities that credit unions need. He shares that CUNA Mutual Group has donated millions to programs and campaigns that are important for the credit union mission, including the Credit Union Awareness Program, the Bridge the Gap Campaign, and Financial Well-being for All, among others. John expresses his thoughts on how credit unions can meet the diverse needs of consumers and especially the importance of serving multicultural consumers. He advocates for investment in diversity, equity, and inclusion and shares both CUNA Mutual's stance as well as other notable programs moving the industry forward here. Listen as John talks about the Multicultural Center of Excellence, the growing CDFI fund, and political advocacy work.In our rapid-fire questions, John shares which genres of music he listens to these days, his favorite toothbrush, and the sport he coaches. You'll also hear about the leader he thinks of when he hears the word “success.” Enjoy my conversation with John Cassidy!Find the full show notes on cuinsight.com.Connect with John:John Cassidy, Director of Credit Union System Relations at CUNA Mutual Groupjohn.cassidy@cunamutual.comhttps://www.cunamutual.com/LinkedIn | Twitter | YouTube   

We're all fortunate to work in an industry with a wonderful mission. How do we create more opportunities for people of color  to experience the same rewards. That's the topic of today's conversation with Martin Powell, Head of Annuity Distribution and Gina Riepel Director of Strategic Accounts at CUNA Mutual Group. Also, do you want to get regular updates on news about guests of our show? Go to https://thatannuityshow.com and subscribe to our newsletter.  We hope you enjoy the show. Links mentioned today: Martin Powell: https://www.linkedin.com/in/martin-powell-4790b01a/ https://portfolio.bisanet.org/Article/providing-inclusivity-and-confronting-unconscious-bias Gina Riepel: https://www.linkedin.com/in/gina-riepel-a0588741/ Industry Associations: https://www.bisanet.org/page/Diversity https://portfolio.bisanet.org/Article/providing-inclusivity-and-confronting-unconscious-bias

Elizabeth McCluskey is a Director at CMFG Ventures, the venture capital arm of CUNA Mutual Group. She is the head of the Discovery Fund, which focuses on early-stage fintech companies led by underrepresented founders. Today she talks about financial inclusion, low-income populations, and sourcing entrepreneurs directly from these communities.  She discusses impact investing vs. just making sound investments for financial return, and the fund's core theses around budgeting and financial management, credit access/building, affordable debt, wealth building, financial wellness and embedding financial literacy in all of these. Elizabeth sheds light on member-serving credit unions as a new ecosystem for most insurtechs, and aligning their mission and values with the overall investment and startup strategy. Elizabeth is passionate about supporting companies that improve consumer financial health and address financial inequality. She has spent her career in financial services, including over 15 years as an investor in private and public markets. Prior to joining CMFG Ventures, Elizabeth was a Principal at Impact Engine, where she helped launch the women-led investment firm's first venture capital fund.  At Impact Engine, she invested in early-stage companies in economic empowerment, environmental sustainability, and health equity.  She has an undergraduate degree from Harvard College and an MBA from the University of Michigan Ross School of Business. - Follow the Insurtech Leadership Podcast airing weekly hosted by Joshua R. Hollander. We give you up-close access and personal insights from the leaders of the fastest-growing #insurtechs and most innovative #insurance carriers and brokers.

The cast of That Annuity show is proud to report that our retirement podcast, was recognized as one of the “Fifteen Must-Listen Podcasts” by . We really want to thank all the great guests in 2021 who made this possible. In particular, we want to give a big shout-out and thanks to , Annuity Gator for nominating us for this honor! Thanks to our sponsors, The Index Standard, CUNA Mutual Group, SE2 and Nassau Financial Group. And thanks to you, our listeners. Also, do you want to get regular updates on news about guests of our show? Subscribe to our newsletter, below.  Links mentioned in this show:    

In The Movement Podcast Episode 12 Serve Don't Judge and Other Leadership Perspectives with Andrew Downin   Welcome to In The Movement Podcast with your show hosts Christopher Kemm and Austin De Bey, to discuss what's happening in the credit union movement. Each episode will feature leaders talking about history and current affairs and how we can utilize our expertise to educate, communicate, and mobilize to better serve our movement.   Meet Andrew Downin   Andrew Downin has been with Vantage West since 2018 and has held leadership positions at the country's most notable credit unions for two decades. In addition, Andrew led research and innovation at Filene Research Institute, the think tank for the U.S. credit union movement. He is a frequent speaker and contributor to industry publications, and his insights have appeared in publications including The New York Times, Credit Union Magazine, and Credit Union Times. Andrew earned his undergraduate degree in Accounting from the University of Arizona and his MBA from Pepperdine University. On advisory boards for CUNA Mutual Group and Filene Research Institute, Andrew enjoys volunteering with Future Business Leaders of America.    Bringing the Mission to Life   Seeing the possibilities within a marketing role, Andrew was able to really define his philosophy as a leader in our movement, by solidifying his value and importance of who we are here to serve and how the mission of credit unions brings tools consumers need to get ahead in life in a tangible way for his members..  Listen in to find out how Andrew uses his different leadership perspectives and taking the latest data on credit unions to grow his credit union and how they reached out and incorporated local businesses in a branding and awareness campaign. Learn How consumers view their credit union and how credit unions serve their communities.   Share this podcast with a friend and leave us a review!   Show Highlights [03:25] How Andrew started out in his career in the credit union. [09:35] Working for a credit union through Disney gave him bigger and better opportunities. [15:22] Taking the credit union service to a new level. [20:56] Credit union research report that Andrew uses to build his credit union. [31:18] Usage of the term credit union and how that applies to consumer perception. [38:58] How Andrew is using other credit union products for his clients.   Episode Links and Resources   Check out Vantage West on the web Not a Bank Ad - Behind the scene view Andrew on Linkedin Subscribe to our show on Podbean Connect with us on social media Tweet with us on Twitter  Austin on Linkedin Chris on Linkedin Contact Chris via email ckemm@mwcua.com

Brian Kaas is President at CMFG Ventures the M&A and corporate venture capital fund for Cuna Mutual, and is Board Member at multiple #insurtechs. Brian is leveraging his insurance law background to lead the deals that will help drive the industry forward. ✅Brian sees insurtech as still 5 to 7 years behind where fintech is today, with more early-stage entrants than maturing companies to scale ✅Direct-to-consumer insurtechs in life insurance have a particular set of challenges, where name-brand recognition plays a major role ✅With auto insurance, you renew your policy every year, whereas with life insurance you have less frequent meaningful touchpoints to the customer ✅Brian sees interesting trends/opportunities in embedded financial services, being present at the merchant-customer point-of-sale  ✅Insurtech investing has a significant problem with ensuring diversity and so Brian helped launch a second fund purely focused on providing capital to companies founded by underrepresented demographics across the board Follow the Insurtech Leadership Podcast airing weekly hosted by Joshua R. Hollander. We give you up-close access and personal insights from the leaders of the fastest-growing #insurtechs and most innovative #insurance carriers and brokers. Brian Kaas is President and Managing Director of CMFG Ventures, LLC and oversees all aspects of CUNA Mutual's venture capital program. Additionally, Kaas serves as the Senior Vice President of Corporate Development at CUNA Mutual Group.  He is responsible for evaluating and executing a broad range of acquisitions and other strategic transactions for the organization.  He serves as a board member for several financial technology start-up companies and is a frequent speaker on emerging fintech trends.  Kaas joined CUNA Mutual Group in 2012. Prior to joining CUNA Mutual Group, Kaas was a partner at the national law firm of Foley & Lardner.  Kaas has a broad range of legal and corporate experience, particularly in the areas of complex commercial transactions including mergers, acquisitions, reinsurance and corporate restructurings. Kaas graduated from the University of Wisconsin Law School with a Juris Doctorate. He also received a Bachelor of Science degree from the University of Wisconsin-Whitewater in Public Policy and Administration with an emphasis in Legal Affairs.

Steve Rick, chief economist at CUNA Mutual Group, says that Coivd-19 and its variants remain the biggest issue facing the global economy right now  because it has slowed the U.S. economy more than expected and it continues to drive expectations lower, at a time when rising inflation is a concern that could put a further damper on growth. Despite the uncertainty, Rick remains largely positive on the economy, provided that inflation spikes remain, as he expects, relatively short-lived. Also on the show, Gal Wettstein from the Center for Retirement Research at Boston College discusses how long most people have the ability to continue working, Chuck takes a listener's question about why guests sometimes celebrate bad investment ideas, and Jack Murphy, chief investment officer at Easterly Investment Partners looks for contrarian value investments in the Market Call.

In the latest episode of CBJ podcast, “Diversity Straight Up,” hosts Sarika Bhakta and Anthony Arrington talk with Cedric Ellis, executive vice president and chief enterprise services officer at CUNA Mutual Group, about his family background and work ethic. Diversity Straight Up is brought to you by GreenState Credit Union and sponsored by Alliant Energy. Additional support is provided by Collins Aerospace and the city of Cedar Rapids.

Welcome to the Tearsheet Podcast. I'm Tearsheet editor in chief, Zack Miller. It may be surprising to hear that 124 million Americans are credit union members. Serving that constituency isn't always easy. That's because client expectations are high as financial service providers compete on experiences with Netflix and Amazon. CUNA Mutual Group partners with over 95% of all credit unions in the US to help them better serve their membership with insurance and investment proucts. CUNA Mutual Group also invests in fintech. Brian Kaas is the managing director of CMFG Ventures, the firm's venture capital arm. He joins me on the podcast today to discuss the challenges credit unions face and the role fintech is beginning to play to help them level the playing field. We talk about CMFG's mandate and some of the firm's investments like Affirm, Current, Good Money, and Steady.. Lastly, we look ahead to see just where Brian is interested in investing in the future. Brian Kaas is my guest today on the Tearsheet Podcast.

You run a credit union, but is your team using your customer data the way they should be? The data world is full of acronyms like AI - artificial intelligence and KYC (know your customer), but these are simply offshoots to how much you can tell about your customers from their usage patterns, and what, if anything, you chose to do about that. Join Emily Engstrom and Kevin Polinsky for CUNA's AdvantEdge in a session where we break down how to get started in understanding your customer's data.Advantedge.digitalBankTalkPodcast.comRemedyconsult.net

In This Podcast Angela Spencer, SVP for AndPlus' Digital Transformation practice, speaks with Amjed Al-Zoubi, CIO of Amerisure, about his role as a transformation leader and the experiences and insights gained during his transformation journey. In their conversation, they discuss a wide range of transformation leadership topics: Defining organizational transformation Influencing and working with teams Dealing with failures and successes Gaining peer and leadership buy-in Engaging the organization in transformation The role of the CIO in transformation …and more   Podcast Speakers Host: Angela Spencer, SVP for AndPlus' Digital Transformation practice. Guest: Amjed Al-Zoubi, CIO Amerisure Amjed is a strategist and business leader with more than 20 years of experience delivering results by bridging the business-technology gap. Amjed joined Amerisure in 2018 and currently serves as CIO with accountability for IT, Innovation, Business Agility, and the PMO. Prior to joining Amerisure, Amjed held diverse roles at USAA, CUNA Mutual Group, and PwC, all of which allowed him to address business challenges and devise strategies from multiple perspectives. Under his leadership, Amerisure is undergoing an agile transformation, a digital transformation, and is modernizing the IT department, improving solution delivery and business outcomes. About the "Leading in the Gap" Series Leading transformation is challenging work and for companies undergoing transformation, everyone is living in the gap – the gap that exists between the current state and the desired future state (i.e., where the organization aspires to be.) The responsibility of transformation leaders is to lead through this gap and bring people and organizations along the way. This brings special leadership challenges. In the “Leading in the Gap” series you will hear from transformation leaders working in various industries and explore their thoughts and experiences about the challenges of leading in the gap, what has worked for them, lessons learned along the way, and what they wish someone had told them to better prepare for the role of leading in the gap.

Hear from forward-thinking experienced entrepreneur Jackie Shoback, Co-Founder and Managing Director at 1414 Ventures, an early-stage Digital Identity sector focused venture firm. Previously, Harvard Business School Graduate Jackie was a C-suite leader and entrepreneur with deep financial services and multi-channel consumer experience both in the US and internationally. She has a proven track record as an operating and divisional CEO, having led businesses ranging from $50 million to over $1 billion in revenue. She currently serves as a non-executive director for CUNA Mutual Group where she serves on the Audit and Compensation committees. Ali and Weilyn chat with Jackie about how she champions digital transformation, finding the interaction of what you are passionate and skilled at, and continuing to hone and grow your skill set. Jackie's 25 years of operating, marketing and digital expertise spans across Staples, joining shortly after its IPO, Fidelity Investments, TIAA, and most recently Boston Private Financial Holdings (Nasdaq: BPFH) where she was an Executive Committee member, served on Boston Private Bank Board, Executive Loan Committee, and the Asset & Liability Management Committee. She is a broad-gauge and results-oriented executive leader and corporate board director with a track record of success across marketing, operations, technology, digital transformation, data science & analytics and client experience leadership roles. She has particular expertise in fin-tech, payments, risk management and has provided oversight on successfully meeting CCPA, GDPR and other privacy regulation requirements. Skilled at building high-performing teams and scaling businesses and platforms through various growth phases. History of P&L management success as an operator in growing as well as in turning around troubled businesses. Has led in all phases of a company's life cycle from startup to high growth, midsize and mature. Learn more about Jackie and 1414 Ventures Here: https://www.linkedin.com/in/jackie-shoback-9ab5579/ https://www.1414ventures.com/

Maricela Castillo Pronouns: She/Her Cela is a Research Specialist, Multicultural Business Strategy at CUNA Mutual Group. She was born and raised in Milwaukee WI and graduated with a BBA in Marketing from UW-Whitewater in December 2019. She has been involved with the credit union movement since 2017 as an intern with CUNA Mutual Group and started her full-time career in January 2020. As a young professional in the credit union movement she is focusing on multicultural communities and how to best serve this growing population. In her free time, she volunteers in her community, plays tennis, bakes and is looking forward to traveling in a post-Covid world.

Two wide-ranging and very different Big Interviews both touch on bitcoin today with Giles Coghlan, chief currency analyst for HYCM, talking about how the skyrocketing price of bitcoin has impacted gold, how the cryptocurrency is increasingly viewed as a digital substitute for physical gold and the correlation between the two, especially with inflation on the horizon. Meanwhile, Scott Knapp, chief market strategist for CUNA Mutual Group, talks about how investors should be reacting to current market rotation, but also discusses where bitcoin can and should fit into the portfolio of working-class savers who are long-term investors rather than speculators. Also, Tom Lydon of ETFTrends.com heads to Japan for smaller companies and greater diversification with his 'ETF of the Week.'

Diversity, equity and inclusion (DEI) isn't just about ticking boxes and meeting quotas. In fact, organizations that embrace diversity in their leadership teams and employees have been shown to have improved collaboration and problem-solving and they attract and retain a larger and more diverse customer base. In this episode of "Financial Futures" Angela Russell, Vice President, Diversity, Equity and Inclusion at CUNA Mutual Group discusses what DEI actually is and helps us to understand what improved DEI can do for credit unions and their members.

The U.S. economy may soon be poised for takeoff, according to Dan Berger, our guest on episode 113 of the CUES Podcast.The efforts of credit unions to serve members at a time of need will continue to be a key factor, says Berger, president/CEO of the National Association of Federally-Insured Credit Unions, Washington, D.C.“I think that we got some more stuff to get through in 2021 in regards to COVID and cranking up the economy and getting more people and to be financially inclusive with the economy,” he explains. “I equate it to laying the runway in 2021 so you can really take off in 2022. But I'm so pleased with this industry, in the CEOs I speak to across the country, in the jobs that they're doing. I mean, it's really been an incredible effort across the board, and I don't see it stopping.“The stories I hear from across the country with, you know, skip-a-pay programs and workout loans and things along those lines,” he continues, “ … that’s the difference between us and the big banks. When people were helping folks even before Congress said they had to do it …. and, in terms of forbearance, this industry has really responded to their members as well as their communities. “Credit unions have come up with very innovative programs to help their members through this,” he says. “And that's where, in the long run, people are going to remember that institution that was there that did a workout loan for them or did some loan modifications for them. They're going to remember that. You can't buy a full-page ad like when Wells Fargo does to try to re-establish trust. You have to build that over time. "And that's what credit unions have," he underscores. "They have this incredible amount of trust, and it's even built upon even further through 2020. And you'll see it throughout 2021 as well.”Berger also says in the show that continued vaccine distribution and targeted stimulus to people who need it will play key roles in getting the economy back on track.The show also gets into:The unemployment situation in 2020, now and going forwardThe importance of taking care of employee so they, in turn, take care of membersThe likely impact of remote work as the world reopensThe increasingly important role of community development financial institutionsHow increased liquidity from deposits of federal stimulus program funds and increased savings due to the pandemic might impact credit union operations and financialsLinks for this showB. Dan Berger on LinkedInNational Association of Federally-Insured Credit UnionsShow transcriptTwo other recent episodes about the economy: 111 with Steve Rick of CUNA Mutual Group and 112 with Bryan Yu of Central 1High Performing Boards Digital SeriesStrategy and Digital Marketing Cornell Certificate Program

Produced by Foundersuite.com, "How I Raised It" goes behind the scenes with startup founders who have raised capital. This episode is with Kevin Bennett of MotoRefi.com, a startup that helps you refinance your automobile loan. In this episode, Kevin talks about the Washington DC startup scene, how "execution IS fundraising," why founders should use the fundraising process as a way to get feedback and insights on his/her business, how fundraising is more about discovery than it is about persuasion, and more. The Company most recently raised a $10 million Series A-1 led by Moderne Ventures. Previous investors include Accomplice, Link Ventures. Motley Fool Ventures, CMFG Ventures (part of CUNA Mutual Group) and Gaingels. How I Raised It is produced by Foundersuite, makers of software to raise capital and manage investor relations. Foundersuite's customers have raised over $2.5 Billion since 2016. Create a free account at www.foundersuite.com

As is always true with the economy, there is both good and bad news at once.On episode 111 of the CUES Podcast, Steve Rick says some of the good news is that the jobless rate has dropped back to a rate of 6.3%, after spiking to 14.7% at the height of the pandemic shutdown last year.Director and chief economist at CUESolutions Platinum provider for executive benefits CUNA Mutual Group, Madison, Wisconsin, Rick says economists believe that 4.5% is the “long-run natural employment rate” in the U.S. He is forecasting reaching that rate again by the end of 2022.“We do believe we will reach herd immunity, probably by the fourth quarter of this year … where … 75 to 80% of our population has been vaccinated and is … immune,” he says. “So, we're hoping by the end of this year to have the unemployment rate down to 5.5%.”Some of the bad news Rick cites includes the hard hit taken by retail businesses during the government-mandated shutdowns early in 2020. Many stores, restaurants and movie theaters have been severely disrupted or even permanently shut down in what Rick calls a “retail apocalypse.” While those that closed may never reopen, there is a glimmer of hope here, too. In the January retail sales report, Rick says, “We saw sales pick up 5.3% compared to December. Now, that's a huge jump. … if we can compare this January of 2021 … to January 2020 … before the pandemic, we're up 7.4%. Now, that is a huge increase, 7.4% in spending. … So we're actually seeing a nice recovery already.”Rick projects a jump in gross domestic product this year of about 4.5 percentage points. “So we're going to be making 4.5% more stuff, if you will, then we did last year,” he says. “And last year … we dropped 3.5% in the production of goods and services. So, a nice recovery for 2021. “… if we get another $1,400 stimulus check sometime this spring, you know, if President Biden gets his 1.9 trillion stimulus,” he adds, “we could see a really strong economy going into the second half of this year.”The show also gets into:More on the potential impact of any additional federal stimulus checksIdeas about retraining workers to help counteract unemploymentThe huge surge in member depositsThe answer to a question from CUES member Cynthia Ryan, EVP/COO of Connect Credit Union, Fort Lauderdale, Florida, about how to handle the boost in liquidity from the increase in member depositsThe mortgage refi boom and how many loans to sell on the secondary market in these timesThe potential impact of any forgiveness of federal student loan debtThe importance of cost control and managing net interest margin right nowLinks for this show:Email Steve RickCUESolutions Platinum provider for executive benefits CUNA Mutual Group, Madison, WisconsinCU Management magazine’s monthly CFO Focus columnsCUES Advanced Management Program from Cornell UniversityPartial transcript for Episode 111

Empowered by their success with financial literacy in higher education, the team at iGrad is excited to bring financial wellness education to a much wider audience - with Enrich. In launching Enrich, the team has leveraged their collective financial literacy expertise and award-winning platform to offer a product tailored to the unique needs of consumers, as well as the broader marketplace. Enrich is pleased to partner with the Southeastern Credit Union Foundation in partnership with CUNA Mutual Group to offer financial wellness that works for credit union staff who work at credit unions affiliated with the League of Southeastern Credit Unions & Affiliates.

Over the last few years, the importance of flexible, efficient and modern technology has risen up the agenda for many credit unions. 2020 has made this even more pronounced, as the ability of organisation to serve members effectively while staff are remote from members (and each other) has been given a severe test. Sometimes credit unions come to the conclusion that their strategy cannot be delivered with the constraints of their current core processing and accounting system. But replacing this component of the business is daunting and can be compared to major surgery – expensive, painful and risky. Yet still critical to survival – so what to do?In this podcast you hear from two credit unions specialists that know this well trodden IT road and their insight and advice is both timely and straight forward.  Ralph Swoboda & Todd Proulx.Ralph Swoboda, the Chair of CFCFE, is also the Managing Director of CUFA Ltd., the Dublin based provider of financial analytics software to credit unions and other mutual financial firms. An attorney by training, he has forty-five years of experience in the USA and international credit union sector, having served as President/CEO of Credit Union National Association (the primary U.S. credit union trade body), as Chairman of the Management Committee of the Association of British Credit Unions, Ltd. (ABCUL), and later as head of International Operations for CUNA Mutual Group. After leaving CUNA Mutual in 2005, Ralph co-founded CUFA Ltd. and has provided consulting and executive-level project management services to credit unions and credit union organisations internationally. Ralph has also served as a director of credit union and co-operative organisations, including CARE USA, US Central Credit Union, and the Filene Research Institute (of which he was one of the founders). Contact Ralph: ralphswoboda@cfcfe.eu Todd Proulx, a consultant with vast experience of core system replacement projects, has written a paper for CFCFE on how to approach this vital issue. In ‘When it Hurts More to Stay Than to Leave: Time for a New Core System?‘, Todd offers wise advice on what might drive a credit union to switch providers, how to conduct a robust procurement process and some of the key functionality that a solution needs to be able to support. Todd concludes with the reminder that “a core system should never dictate or limit credit union business strategy.”

Special Guest: Chad Helminak, CUDE Pronouns: He/Him Chad is the Director of DE and Cooperative Culture at the National Credit Union Foundation. In this role, he leads the Foundation’s signature Credit Union Development Education (DE) Program and creates customized training and resources to help credit unions leverage their unique business model and apply emotional intelligence to meet the needs of members. He is a trained facilitator and creative consultant with nearly 15 years of experience in the credit union industry specializing in the areas of culture & leadership development, strategic communications, and applied research & innovation. Prior to joining the Foundation, Chad worked at CUNA Mutual Group, Heritage Credit Union, Filene Research Institute and the Wisconsin Credit Union League. Since earning his CUDE designation as a participant in the 2009 DE Program, Chad has led trainings that have helped hundreds of other credit union leaders from the U.S., Africa, Asia, South America, the Caribbean and Europe to earn their CUDE designations as well. Throughout the years he has served on boards of community partners and non-profits, initiated state-level young professional networks, and created a financial education music album for kids.

 Ask Angela Russell, Vice President of Diversity, Equity and Inclusion at CUNA Mutual Group, a year from now what she would want to be able to tell us about progress made in the year and she did not hesitate with her answer.On a personal level, she said, she hoped her son would be able to go for a run outside without fear.Professionally, she said she hoped that the conversation about race and diversity and financial inclusion would be continuing and that credit unions would still be taking positive actions, rather than today's focus on race simply fading away as just another fad.Take a deep breath now. If you believe this will be a heavy podcast that challenges a lot of your beliefs you are right."We are doing better but we have a long way to go," said RussellBut also know this: Angela Russell is an engaging conversationalist (hear her personal podcast, Black Oxygen, here) who laughs often but who also puts our attention on issues we might want to ignore - but nowadays we cannot.The US is changing. We are fast on the way to becoming a minority majority nation. Credit unions that want to stay relevant need to adapt to this changing reality and that means, among other things, tuning into the changing demographics of their communities, seeking to engage minority board members, and seeking to improve representation of multiple races and nationalities on their workforces.It's a tall order. But now is the time.There are many related podcasts in this series, including #100 with Victor Miguel Corro of Coopera, another CU DEI Collective member, 101 with Renee Sattiewhite of the African American Credit Union Coalition, and also Cathie Mahon, CEO of Inclusiv, also a CU DEI Collective member. And a podcast with Cliff Rosenthal, a pioneer in the CDFI world. And there's a podcast with Pablo DeFillipa, also of Inclusiv.  Another don't miss is Bill Bynum of Hope CU.  The podcast also mentions a book titled Evicted, by Princeton sociologist Matthew Desmond.,Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.comAnd like this podcast on whatever service you use to stream it. That matters.Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

For many young professionals, the coronavirus (COVID-19) pandemic has created uncertainty about career progression and goals. Workplaces are still in flux as credit unions and other companies adapt to the ever-changing environment. Professional relationships also continue to change, with networking and mentorship opportunities paused or moved to virtual channels to comply with social distancing. CUNA recently held a webinar to help young professionals navigate their careers during the current crisis. The session provided career development guidance from nationally recognized speaker, author, and coach Antonio Neves. This podcast episode presents highlights from the webinar. Neves explains the importance of having a personal development plan, building a network, and finding ways to get engaged and noticed for future promotions. He also discusses how young professionals can add value at their credit unions and thrive within unusual circumstances. The webinar was sponsored by CUNA Mutual Group.

Angela Russell is the Vice President of Diversity, Equity and Inclusion at CUNA Mutual Group. Angela is responsible for leading the development, direction, and implementation of short and long-term strategies and programs that support diversity, equity and inclusion. She shares her journey and how she began doing public health work, her transition to the financial services industry, and how interconnected those are. In our conversation, Angela details the why and how of making lasting change for both the individual-level and the systems-level within an organization and she provides helpful insight on how others can take up this work as well. Topics in this episode The connection between public health, politics, and financial services. Having clarity on your purpose. Being intentional with diversity, inequity, and inclusion The importance of executive-level buy-in of the work, and how that makes a difference Individual change and systems change. Are you trying to change hearts and minds? Or are you trying to change policy? It can be “both, and” How to start the process of looking at and changing policies: Who is this policy benefiting, and who is it unintentionally hurting? Being compliant versus being inclusive and what ally-ship looks like The role of vulnerability in this work, and how it impacts your emotional intelligence Contact Info LinkedIn: https://www.linkedin.com/in/angelarrussell I’m so glad you got the chance to hear her and learn from her. We would love for you to share this episode and make sure you stay connected by going to http://www.deannasingh.com/. It’s only by staying connected and learning together that we can make the change we want to see.

The Setting Every Community Up for Retirement Enhancement Act or “SECURE” Act that became law on Dec. 20, 2019, includes “many provisions to encourage employers to adopt new (retirement) plans or enhance their current plans and to provide more savings opportunities for employees,” according to Sharon Severson, CPC, consultant with CUESolutions Platinum provider CUNA Mutual Group, Madison, Wisconsin. The act is the largest package of retirement system changes in more than a decade.Severson says she’s most excited about some of the changes to individual retirement accounts that became effective Jan. 1, 2020, and open multiple-employer plans options that will become effective Jan. 1, 2021.“The rules governing IRAs impact most individuals at one time or another during their careers,” Severson explains. “Most of us have heard along the way about the age 70.5 or the required minimum distributions. Now those distributions must begin at age 72 instead of age 70.5 if the individual has not already turned 70.5 by 12/31/2019.” The upshot is that people who want to can save longer—and that’s a big benefit to people who keep working even in retirement. “This may be helpful for credit unions when assisting their members with their questions about IRAs or for credit unions that offer investment services to members,” Severson notes.Multiple-employer plans have been around for a long time, but the act creates the opportunity to form a new kind of MEP. “The Act allows for the formation of a 401(k) plan that includes two or more unrelated employers and this plan type is now being referred to as a ‘PEP’, a pooled employer plan,” Severson says, “and hopefully this will allow smaller employers to obtain an economy of scale that can lower both employer and employee costs.”In the show, Severson says she is glad that the Act expands retirement savings options for certain long-term part-time employees. She also thinks credit unions will also want to learn more about the Act’s changes to the minimum employer contributions for safe harbor plans.The new Act also provides a pathway for plan participants to receive an annual disclosure of projected monthly income from their retirement savings plan. According to Severson, this disclosure has “been on the Department of Labor’s to-do list” since 2006 and will still take some time to implement. The Department of Labor needs to provide a model disclosure and a set of uniform assumptions that can be used to generate these projections “so that if you move from a plan provider to another plan provider, those projections are relatively stable.”“Many people don’t know how much (money) they need” for retirement, she explains in the show. “They’re surprised when they get to retirement that their nest egg isn’t really what they needed after they stopped working. The illustration would help participants make adjustments in that savings plan with this information in hand.” The show also gets into:More details about the new pooled employer plansMore details about what long-term part-time employees may now participate in retirement savings plansMore details about the changes to the rules for employer contributions and other aspects of safe harbor 401(k) plansIncreases in retirement plan penaltiesSuggestions for how to learn more about the SECURE ActMore details about when the various changes take effect

On this week's episode of In the Room w/ Todd Marksberry, social distancing continues, but so does learning about how other organizations are keeping up with these changing times. Bob Trunzo, President & CEO of CUNA Mutual Group, joins Todd as they discuss what employees are looking for in uncertain times, what will happen to organizations once we reach the other side of this pandemic, and how both Canvas and CUNA Mutual Group are serving their members. Enjoy listening to...In the Room w/ Todd Marksberry.

Early on in this show, Nick Coleman explains why he’s passionate about his work as the director of strategic relationships for Children’s Miracle Network Hospitals. He also describes the longtime support credit unions have offered CMNH. While those stories alone are compelling enough reasons to listen to this show, this episode of the CUES Podcast also goes on to talk very practically “cause marketing” and how charitable donation accounts can support it.Coleman defines “cause marketing” as the way an organization directs its marketing efforts both to ramp up and to highlight the good it’s doing in its community. As an example, he tells a story about a credit union in the Midwest that’s rallying youth hockey players in its community to do fundraising to support kids with disabilities and complex medical needs.Cause marketing “is a great strategy to build affinity with both members and employees,” Coleman says. “Plus, it showcases to non-members and your community the value that a credit union brings.” He cites a figure that 79% of consumers expect an organization they do business with to actively strive to do more to support their local communities. In addition, he says, 74% of people say their job is more fulfilling when they are provided an opportunity to make a positive impact. In this episode, Bruce Bauer, executive benefits specialist from CUESolutions provider CUNA Mutual Group, describes his participation in an advisory committee meeting for Credit Unions for Kids, a credit union industry organization that supports Children’s Miracle Network Hospitals. He presented to that group’s Orange County, California, chapter about how charitable donation accounts could be used by each of the participating credit unions to possibly add additional donations to their efforts.More specifically, Bauer told the advisory group, and explains in the show, the National Credit Union Administration allows credit unions to expand their investment opportunities to help their charitable giving when they use charitable donation accounts as the vehicle. CUs can invest up to 5% of their net worth into a wide range of investments that are permissible with a CDA. “When they do that investment and they get earnings from that investment, 51% of those earnings, of that total return, have to go back into a 501(c)3 charity,” Bauer says. “That’s where CUs for Kids falls into place. The remaining 49% of that investment’s earnings can stay right with the credit union.“We’ve seen enormous growth with this opportunity—about 127% growth in the last year in investments into CDAs. Interestingly enough … more than half the contributions of those earnings from CDAs we have out there go to CUs for Kids. … So if we can find a way to enhance their investment portfolio to earn some additional dollars through this regulation it’s going to provide additional dollars that CUs for Kids and other charitable organizations can benefit from.”The show also gets into:What credit unions are eligible to do CDAs (all federal credit unions and state-chartered organizations; some need approval from the state)The kinds of investments credit unions can use with a CDASome examples of how CDAs have been used by credit unionsThe impact of current market volatility due to coronavirus on CDAsHow supporting 501(c)3 organizations will be increasingly important as the world tries to find a new normal in the wake of the COVID-19 pandemicTips for doing cause marketing

Linda Nedelcoff, Executive Vice President, Chief Strategy and Human Resources Officer for CUNA Mutual Group is no stranger to helping companies be more agile and welcome change to cultivate strong and resilient leaders. Her leadership approach is threefold, focusing on empowerment, engagement and empathy to showcase to her employees the vitality of their role and impact. 

Why is it important for credit unions to adopt a multicultural marketing strategy? Perhaps more importantly, what does that even mean? Edgar Hernandez, Senior Multicultural Strategy Manager at CUNA Mutual Group, is well equipped to answer these questions. He joins the podcast to talk about what credit unions are doing well when it comes to multicultural marketing; how to use data to better serve diverse audiences; and the ways in which an effective multicultural marketing is strategy, just like any marketing strategy, hinges on listening to your members' needs, rather than assuming one-size-fits-all solutions. 

The January 2020 episode features An economic outlook for the new year, with Steve Rick, Chief Economist at the CUNA Mutual Group in Madison, Wisconsin; City of Boston Credit Union President/CEO Dan Waltz and VP of Marketing Karla McCarron, discussing their credit union and the many ways it protects members from financial exploitation; and Kurt Czarnowski of Czarnowski Consulting on preparing for retirement and your Social Security benefits.

Steve Rick, chief economist at CUNA Mutual Group and an economics professor at the University of Wisconsin, talks about the current economy in glowing terms and says he sees strength continuing without interruption or a recession for the foreseeable future, noting that even as economic growth slows, he can see a strong rebound on the horizon for 2023. Thus, while there are potential storm clouds, he doesn't see them lasting for long if they hit home at all. Also on the show, Mitch Reiner of Capital Investment Advisors talks about income investing in The NAVigator, Tom Lydon makes a brand new specialty fund his ETF of the Week, Mark Hamrick of Bankrate.com talks about who is affected by bank fees and how much they're paying, and  Zach Johnson of Stack Financial Management covers the market's technical outlook.

The January 2020 episode features: An economic outlook for the new year, with Steve Rick, Chief Economist at the CUNA Mutual Group in Madison, Wisconsin; City of Boston Credit Union President/CEO Dan Waltz and VP of Marketing Karla McCarron, discussing their credit union and the many ways it protects members from financial exploitation; and Kurt Czarnowski of Czarnowski Consulting on preparing for retirement and your Social Security benefits.

The National Credit Union Administration allows credit unions to make certain “otherwise impermissible,” potentially higher-yielding investments that carry additional risk when credit unions set up certain kinds of programs, including the following:total benefits pre-funding—which helps credit unions offset the rising cost of staff benefits;charitable donation accounts—which require that 51% of the earnings on an investment of up to 5% of the CU’s net worth go to 501(c)3 charities; and 457(f) plans—which are retirement programs than can help CUs recruit, incent and retain key employees. “When we build those plans, open those … accounts, we need funding vehicles,” says Bruce Bauer, executive benefits specialist with CUESolutions platinum provider CUNA Mutual Group, Madison, Wisconsin, in the early part of this show. “One of the funding vehicles we use is City National Rochdale and their managed portfolios.” The company has become “a very strong partner for us. I believe we have over $1.2 billion with them right now.”Matthew Peron, chief investment officer, City National Rochdale, New York, says his firm is a boutique investment manager known for handling specialized and complex cases for high net worth investors and institutions. The firm manages assets of more than $40 billion. “Our investment posture is a little different, Peron says in the show. “We’re very attuned to crafting investment allocations, solutions if you will, for the needs of our clients who can be very different. … Our solutions that we provide … are able to tailor to the specific needs of clients.”When City National Rochdale works with a credit union, it starts by understanding the plan that CUNA Mutual has put in place and also partners with the credit union’s executive team and sometimes its board to understand how they’re running the business and what might be unique to that credit union’s situation.“All of our portfolios are customized,” explains Russell Martin, portfolio manager with City National Rochdale. “We do not use model portfolios. Each asset allocation or the individual instruments that we use in those portfolios may vary across all of the credit unions that we manage money for.” But generally speaking, these plans can be grouped into two broad categories, Martin adds: 1. Total benefit prefunding accounts and the charitable donation accounts tend to be a little more conservative in their investment strategies, with fewer equity investments (stocks) and more fixed-income investments (bonds). The stock component tends to include more conservative, less volatile, high dividend stocks that get their return through cash flow and don’t rely as heavily on price appreciation as do many of the growth stocks in the market.2. Investments for 457 plans tend to be more balanced between equity and fixed income. These tend to have a blend of the high dividend stocks and the growth stocks.“The overlay on all of this is understanding the financial statements and the accounting methods that each credit union uses,” he notes. The show also gets into: How credit unions are working with the new accounting rules regarding how their investment portfolios impact their income statements and balance sheetsThe state of the current economy in the United StatesWhat credit unions might be able to do to expand investment options in this low interest-rate environment

Not only do customers demand more simplicity in all aspects of their life, they're voting with their dollars to show that they are fine with paying more for it. Join our discussion on the importance of simplifying life insurance for your members. 

En el Menú Financiero te decimos qué decidió el Banco Central sobre su política monetaria y pasamos balance a las reservas internacionales. En La Entrevista conversamos con el economista Julio Caminero sobre las cooperativas.

En el Menú Financiero te decimos qué decidió el Banco Central sobre su política monetaria y pasamos balance a las reservas internacionales. En La Entrevista conversamos con el economista Julio Caminero sobre las cooperativas.

En el Menú Financiero te decimos qué decidió el Banco Central sobre su política monetaria y pasamos balance a las reservas internacionales. En La Entrevista conversamos con el economista Julio Caminero sobre las cooperativas.

En el Menú Financiero te decimos qué decidió el Banco Central sobre su política monetaria y pasamos balance a las reservas internacionales. En La Entrevista conversamos con el economista Julio Caminero sobre las cooperativas.

A discussion on major issues and opportunities facing downtown Madison moderated by DMI President, Jason IIstrup, with the following panel: Deb Archer, Destination Madison; Tom Lynch, City of Madison; Anne Neujahr Morrison, Urban Land Interests and New Year Investments; and Angela Russell, CUNA Mutual Group. The event also features remarks from Mayor Satya Rhodes-Conway. 

When it comes to funding an executive benefits plan, choosing the right investment for the right person and your credit union means knowing both the needs of your executive and your organization’s risk tolerance, says Ramsay Ellis, executive benefits specialist with CUESolutions Platinum provider CUNA Mutual Group, Madison, Wisconsin.Knowing your executive and your organization might be the easy part. Comparing various plans and funding sources can be tricky because various providers represent rates and returns in somewhat different ways, Ellis explains. Rates and returns are key things to try to compare benefits plans and funding investments “apple to-apples.” A second key consideration for making a good comparison of plans on an equal basis is overall expenses associated with a particular investment account.“The fee that’s being charged in a managed account is charged quarterly and is very transparent,” Ellis explained. “You see it coming out of the account and know exactly what the charge is, down to the penny. “Where it can get fuzzy is the use of mutual funds, exchange traded funds,” he continues. “Those are types of investments that have internal fees and costs that are not transparent. … If the mutual fund charges 1% a year, they’ll take 1/365th of 1% out of the value of the account every day.”Ellis says he has seen credit unions mutual funds and exchange traded funds inside of a managed account with a 1% wrap fee. “When you look at a managed account charging a wrap fee that also holds investments that have internal expenses—such as an exchange traded fund or other type of mutual fund, in reality you’re paying two levels of expense.”The show also gets into:What permanent whole life insurance is, and why it's commonly used for split-dollar life insurance planHow providers illustrate their executive benefits plansWho at a credit union gets most involved in sorting out the finer details of executive benefits plansWhat other expenses credit unions might want to look for when setting up an executive benefits plansWhat executives besides the CEO a CU might want to put an executive benefits plan in place for—and why they might want to do thisHow plans for a CEO and other executives might be differentWhen to use a split-dollar plan and when to use a 457(f) plan

Host Dave Franchino talks with Dan Murray, Chief Information Officer and Chief Operating Officer for SafetyNet, a financial services startup that spun off from CUNA Mutual Group. Dan discusses the philosophy and methodologies his team uses to create new businesses within CUNA's Horizon Three Innovation Center.

“The highway is littered with dead squirrels who couldn't make up their mind.” - Bob Trunzo Welcome to episode 32 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. On this episode, Randy is chatting with Bob Trunzo the president and CEO of CUNA Mutual Group. Learn about the pace of change in financial services, agile technology, and why risks are important to take.Bob and Randy start the conversation off discussing how credit unions need to adapt to stay relevant. Bob shares his thoughts on digital innovation and why keeping up with the technology is imperative for credit union survival. Technology saves the credit union and the members time and money which is what will keep both happy.Bob also chats about the role of CUNA Mutual Group in setting an example for changes in thoughts and actions around inclusion and diversity. Credit unions need to look, feel, and act like their members to keep those members. It doesn’t matter where you come from, it only matters that you have a heart for service and a drive for excellence.Learn more about Bob in the life and leadership hacks and rapid-fire questions as well. He shares his yearly notecard ritual, his Peloton obsession, and the book that he’s read over and over again. You won’t want to miss this conversation. It’s fast-paced and enlightening.View the full show notes here.Subscribe on: Apple Podcasts, Spotify, Google Play, Stitcher How to find Bob:Robert TrunzoPresident and CEO, CUNA Mutual Groupwww.cunamutual.com robert.trunzo@cunamutual.comLinkedIn In This Episode:[00:30] - Welcome back to the show and learn about this episode’s guest, Bob Trunzo.[02:14] - First up Bob chats about how he has helped CUNA Mutual Group move into the digital age.[04:15] - Bob shares his thoughts on the biggest challenges facing credit unions today.[06:39] - Bob describes CUNA Mutual Group today and it’s not your mom and dad’s company.[09:41] - How does CUNA Mutual Group stay agile? [11:20] - What causes Bob to pull the plug on opportunities when they don’t pan out? [13:14] - Bob comments on diversity and inclusion and why it is an important focus for CUNA Mutual Group.[17:06] - How do they keep the culture positive at CUNA Mutual Group with all the transitions and changes? [18:18] - Any credit union behaviors or beliefs that need to change to stay relevant? [19:47] - What keeps Bob excited about where the industry is going? [20:42] - Bob shares his inspiration for taking the job as president and CEO of CUNA Mutual Group and how it has changed over the years.[23:16] - Does Bob feel he’s changed as a leader? [25:53] - What does say so often that his team can finish his sentence?[26:37] - Bob thinks a mistake young leaders make is not making a decision.[27:38] - Why Bob’s Miller Park Stadium project was such a memorable failure in his career.[29:21] - How does Bob push through when he runs into a wall on a project? [30:30] - Bob shares what he does to recharge.[31:55] - Enter the start of the rapid-fire questions: flirti

This episode’s guest has a professional mantra that aligns well with CUES’ mission of developing credit union CEOs, executives, board members and future leaders. Eric Earle, executive benefits advisor for CUESolutions provider CUNA Mutual Group, Madison, Wisconsin, says the idea he lives by in his work is: “People make good decisions when they’re well informed.”In this episode, Earle talks about how more credit unions are establishing benefits plans to help retain existing CEOs and C-suite executives—and to recruit new ones when necessary.“Competition for executive talent has intensified in recent years and as a result we have seen a number of credit unions put executive benefit plans in place,” he says in the show.During the episode, Earle describes board oversight of a credit union’s executive benefits. “A credit union’s board of directors is ultimately responsible for the establishment of an executive benefit plan,” he notes. “However, many boards will task their personnel committee with the responsibility of designing the benefit plan to be mutually beneficial for the executive and the credit union membership as a whole.“It’s usually more efficient for a subset of the board to evaluate the benefit plans, determine the right mix of benefits and make a recommendation to the full board for approval—rather than having all of the board members involved in the process," he adds.Earle is sensitive to the fact that some credit union board members don’t have experience with benefits plans or investments and that can make it challenging for them to take on learning about or implementing these plans. In the show, Earle identifies some key questions he gets asked, including:· Why should we provide additional benefits to our CEO when she already earns way more than our average member? How do we know if an executive benefit plan is really right for our credit union?· Are we paying our senior leaders appropriately?· Can my credit union afford to provide additional benefits for our CEO?Listen to the show to hear his answers! The episode also gets into:· Two specific examples of how executive benefits plans might not be so expensive as credit union leaders might initially anticipate· Several best practices for boards that want to learn about executive benefits and, ultimately, make a prudent decision“There’s a lot of great resources out there to help credit union boards do their due diligence,” Earle says. “But the most important thing is that they actually do it—that they actually take their time to evaluate their options. And, going back to my mantra, when people are well-informed, they make good decisions.”

Welcome to the Tearsheet Podcast. I'm Zack Miller. Back in the day, everyone — well, not everyone but certainly the vocal majority — thought it made sense to start non-bank lenders and go head-to-head with banks. OnDeck and Lending Club were headed to IPO. Somehow, what was overlooked was how hard and expensive it is to compete with banks' low cost of capital. While working at Intuit, Trevor Dryer had a different idea. He was running the firm's mobile payments and point of sale businesses and kept hearing from main street businesses that they lacked access to affordable business loans. Trevor started Mirador to fill this void of bank-originated small business lending. We talk about why he started Mirador with a lending as a service model and what painpoints he was addressing. He shares how venture capitalists eventually caught up with this idea of tech firms as enablers or partners of banks and what it takes to get a deal done in this industry. We also talk about Mirador's recent acquisition by CUNA Mutual Group. Trevor Dryer is my guest today on the Tearsheet Podcast.

The financial services industry is changing rapidly, and a true digital strategy requires a move beyond technology that encompasses a credit union's entire approach to doing business. Before diving into technology decisions, credit unions should understand the integrated experience their members are seeking and where the credit union's current engagement efforts may fall short. This is especially important when it comes to attracting younger, digital native consumers.

La Superintendencia de Valores aprobó el primer fideicomiso de oferta pública de acciones. En la entrega de hoy te compartimos los detalles. Además, te actualizamos con la liquidez bancaria a la fecha. Y con Germania Montás conversamos sobre el impuesto sucesoral.

La Superintendencia de Valores aprobó el primer fideicomiso de oferta pública de acciones. En la entrega de hoy te compartimos los detalles. Además, te actualizamos con la liquidez bancaria a la fecha. Y con Germania Montás conversamos sobre el impuesto sucesoral.

La Superintendencia de Valores aprobó el primer fideicomiso de oferta pública de acciones. En la entrega de hoy te compartimos los detalles. Además, te actualizamos con la liquidez bancaria a la fecha. Y con Germania Montás conversamos sobre el impuesto sucesoral.

La Superintendencia de Valores aprobó el primer fideicomiso de oferta pública de acciones. En la entrega de hoy te compartimos los detalles. Además, te actualizamos con la liquidez bancaria a la fecha. Y con Germania Montás conversamos sobre el impuesto sucesoral.

In this Widen Customer Service show we hear from Dana Henke, Marketing Operations Manager and Business Experience at CUNA Mutual Group.

A charitable donation account is a tool some credit unions use to be more strategic with their charitable giving. These accounts can help credit unions have more funds available to donate while also strengthening the credit union’s financial situation. In this episode, CUNA Mutual Group Executive Benefits Specialist Andy Roquet describes two steps to setting up a CDA, best practices for CDA programs, and how and when to talk with your board about these accounts.

In this episode, sponsored by Wholesaler Masterminds® Schedulers, we interview: Chad Mueller, Head of Annuity Sales for CUNA Mutual Group. In this role, Chad is responsible for leading the MEMBERS® Products wholesaling organization, developing and executing the go-to-market wholesale distribution strategy, and achieving increased sales and market share objectives. He has more than 17 years of experience in the financial services industry and brings a wealth of knowledge focused on retirement planning. This diverse background ranges from Marketing, Retail Sales (advisor), Life, Annuity, Mutual Fund/SMA Wholesaling and Sales leadership. He has also qualified for President's Council, CUNA Mutual Group's highest Sales honor, seven times in 3 different roles, and is a regular speaker on topics of retirement and retirement income planning, Social Security/Medicare basics, and estate planning. Chad graduated from the University of Wisconsin – Stevens Point, with a Bachelor of Science in Political Science and Business Administration. Visit us at Wholesaler Masterminds for more.

Due diligence is a good idea before any credit union purchase. But the National Credit Union Administration actually requires a formal pre-purchase analysis before you buy investments to fund your employee and executive benefits plans. How is this best done? In this podcast, CUNA Mutual Group’s Greg Smyth gives insights and guidance.

Bob Trunzo, President and CEO of CUNA Mutual Group, joins John Janclaes on this episode of The BIGCast C-Suite in order to discuss his professional journey, CMG's latest push into the important field of data science, and why it is important to face failure. Explore why data science is a necessity for your credit union in order to stay relevant, and hear Bob's advice to Millenials currently climbing the ranks in the industry.

In this episode, we will define what BOLI is, the benefits and risks of investing, and the potential BOLI has for various credit unions. Fred is an executive benefits specialist with CUESolutions Platinum provider CUNA Mutual Group.

In this podcast, Harsh Tiwari, Former CDO CUNA Mutual Group, sheds light on data science leadership in the financial / risk sector. He shares some key takeaway insights for aspiring leaders to take for managing large enterprise data science practice. He shared the importance of collaborations and a growth mindset via a partnership. He discussed his "So what" approach to problem-solving. This podcast is great for any listener willing to understand some best practices for being a data-driven leader. Timeline: 0:28 Harsh's journey. 5:44 Harsh's current role. 10:17 Ideal location for a chief data officer. 14:42 Ideal CDO role and placement. 20:15 Capital One's best practices in managing data. 25:28 How are the credit unions and regional banks placed in terms of data management. 31:20 Introducing data to well-performing banks. 38:05 Getting started as a CDO in a bank. 43:21 Checklist for a business to hire a CDO. 48:35 Keeping oneself sane during the technological disruption. 54:13 Harsh's success mantra. 58:51 Harsh's favorite read. 1:02:14 Parting thoughts. Harsh's Recommended Read: Good to Great: Why Some Companies Make the Leap and Others Don't by Jim Collins https://amzn.to/2I7DHGM Podcast Link: https://futureofdata.org/harsh-tiwari-talks-about-fabric-of-data-driven-leader-in-financial-sector-futureofdata-podcast/ Harsh's BIO: Harsh Tiwari is the Senior Vice President and Chief Data Officer for CUNA Mutual Group in Madison, Wisconsin. His primary responsibilities include leading enterprise-wide data initiatives providing strategy and policy guidance for data acquisition, usage, and management. He joined the company in July 2015. Before joining CUNA Mutual Group, Harsh spent many years working in information technology, analytics, and data intelligence. He worked at Capital One Financial Group in Plano, Texas, for 17 years, where he most recently focused on creating an effective data and business intelligence environment to manage risks across the company as the Head of Risk Management Data and Business Intelligence. He has also served as the Divisional CIO for Small Business Credit Card and Consumer Lending, Head of Portfolio and Delivery Management, Head of Auto Finance Data and Business Intelligence, Business Information Officer of Capital One Canada, and Analyst –Senior Manager of Small Business Data & System Analysis. A native of India, Harsh earned a B.S. in Mechanical engineering from Mysore University in Mysore, Karnataka, India, and an M.B.A. in Finance / MIS Drexel University in Philadelphia, Pennsylvania. In his spare time, Harsh enjoys golfing and spending time with his wife, Rashmi, and their son, who is 12, and a daughter, who is 8. About #Podcast: #FutureOfData podcast is a conversation starter to bring leaders, influencers, and lead practitioners to discuss their journey to create the data-driven future. Wanna Join? If you or any you know wants to join in, Register your interest @ http://play.analyticsweek.com/guest/ Keywords: #FutureOfData #DataAnalytics #Leadership #Podcast #BigData #Strategy

In this episode, we will discuss the basic scope and applicability of the new ASU 2016-01 rule, Impacted investments and investment alternatives, and what this means for your CU. Bryan is principal of financial institutions at CliftonLarsonAllen. John is director of executive benefits at CUNA Mutual Group.

Anne Legg, Director of Market/Client Strategies for AdvantEdge Analytics, introduces you to Quantifiable Self and Zero UI, and addresses why these concepts are becoming increasingly important to Credit Unions. Members rely on technology to help them make healthier, smarter, and more successful decisions. With your Credit Union's vast access to data, you are in a unique position to deliver this experience to members. But to do so you must leverage the ever-expanding marketplace of technology to meet their needs. Find out: Is your Credit Union ready?

In this episode, we will discover how the provision of the excise tax can greatly impact credit union organizations, considerations for reviewing and implementing compensation programs, and an industry perspective on what credit unions are doing to curtail this tax. John is director of executive benefits at CUNA Mutual Group.

We know that disruption is occurring in financial services, but with all the hype in the market, it can be hard to know how to respond. Are these startups disruptors or potential partners? What do fintech startups mean for credit unions? Listen to this podcast as our experts discuss fintech trends and key insights they have learned in the field.

Mrs. LaTaurus Brown and Ms. Meshia Greer advise individuals on how to get to know people in new environments like college or work. Listen to their insights as they explain how you have more in common with these new strangers than you might think. My mentee co-host today is Meshia Greer, a senior from Prairie View A&M University graduating this December with a Bachelors degree in Finance. She has interned with the FDIC and the CUNA Mutual Group. and is here to share her experiences as a woman in a majority male industry. My mentoring co-host today is LaTaurus Brown from Pearland, TX. She is an accomplished engineer that graduated from Prairie View A&M University and attended on a full ride scholarship. As an engineer, she has many years of experience being the only woman in the room and somehow getting everyone to love her.

On this episode, we're digging into diversity and inclusion with staff that work in this area at CUNA Mutual Group. You’ll hear from Eric Hansing, Vice President of Multicultural Strategy and Market Development, and Angela Russell, Director or Diversity and Inclusion. We talk about why it’s important, having conversations on the topic, research including leveraging qualitative and quantitative data, what credit unions can do, and so much more. Check out the accompanying blog post here: https://blog.ncuf.coop/2017/09/murmurings-podcast-31-diversity-inclusion/